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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Buffering (22%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Broken Arrow |
Crashing | |
| Fort Pierce |
Buffering | |
| Hayesville |
Crashing | |
| Tucson |
Sign in | |
| Portland |
Sign in | |
| Bedford |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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alejandro mancillas
(@alejandromanc11) reported
@FUNimation episode 93 of my hero academia , the English caption is not working. The Spanish and Portuguese are working. On my roku tv.
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Bill Bergman
(@BBergman) reported
Come on @comcast. What is the problem in #goochlandcountyva? Why can't I stream you on Roku? Help!!!!!!!!
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tuckponder
(@tuckponder) reported
Make it work, @youtubetv. If you can't kiss and make up with @roku, I'm leaving you.
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Bill Bergman
(@BBergman) reported
Support group @Xfinity....help!!!! We can't stream you on Roku. It says there is a problem What is wrong???
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Dan Higgins
(@Dan_Higgins) reported
@hels I was also overwhelmed so I went to Wirecutter , looked at their top choice, and then found a cheaper version of the same brand. It's a Roku TV and I actually use the Roku on it, to my surprise. Anyway good luck I hate buying TVs and beds, too. The worst.
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Kevin Darty
(@kdarty) reported
Why I'm moving away from @Roku throughout my home. I've noticed much like how Apple slowed down older devices years ago to get people to upgrade Roku does the same thing. It was much easier to get the new Chromecast with Google TV and plugin to my TCL Roku TVs 📺 Problem solved.
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jane stanford was murdered by the patriarchy
(@jessicabasic2) reported
@hels Buy the TCL Roku TV. Pay $20 extra for the voice activated remote just because it’s heavier and better quality not because you necessarily need to talk to your TV.
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Alex Vazquez
(@Escafablio) reported
@Roku This circus with YouTube TV compatibility has been extremely disappointing. None of your users believe that Google let the contract expire. You have failed your users. When can we expect a fix? It should be sooner than later.
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JediPanda
(@Jedipanda34) reported
@krauttape @MellowD129 @NBCThisisUs Wouldn’t have to pay for Hulu if you have a jail broken roku or firestick
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MS Fighter
(@billyriser) reported
@BallySportsCBUS streaming replay of games on roku suck. Hear them talking before it happens. How to fix it?
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LiberteaIL
(@Liberty17673683) reported
Why has @ROKU stopped connecting to anything all of a sudden. Read your ******* forum. Hundreds of people having issues. #ROKU does nothing.
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💗💜💙 Venomous Fishwife
(@majorlady) reported
@_loveallthis @hels We ended up getting a smart tv and then bricked it as much as possible. Disabled everything we could, never activated any of the apps or features, never downloaded anything. We use a Roku and the HDMI port and that's it. So far no issues with unexpected screens or ads!
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jeff
(@jeffrey_orange) reported
@F1Help @moritzkoehne_k How do you clear cache on an iPad or Roku? Is this the same issue that keeps causing my F1TV to reduce itself to 360p? Nothing like watching quali trying to figure out which pixel is fastest. Can’t the app just work like every other streaming app (ESPN+, Netflix, etc...)
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Karen Day
(@karenday16) reported
@Roku please do not block @YouTubeTV. This will be a major issue for my household!
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Brian Christopher
(@Brian_Directs) reported
@accuradio @GarrettCarl Have a Roku 2 and Accuradio starts to load but fails, returning to homescreen. No amount of re-installing/booting helps. Last 3 days. Any known issue?
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Kristen Honeycutt
(@kristenonair) reported
@YouTubeTV @Google You're really going to make my TVs obsolete? I'll just unsubscribe from you and buy an app that does work with @Roku #smh
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levi
(@levismash) reported
@YouTubeTV I don’t blame Roku. Fix this or I’ll be finding another streaming service.
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Greg Hall
(@tupelosoft) reported
Dear @YouTubeTV and @Roku we get y'all are running a biz but guess who gets hurt the worst in your contract fights? The customer! You both sending me emails about how terrible the other is makes me feel like you're both kids in a school fight. Reread the definition for empathy.
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Rounds
(@RoundsR) reported
@RokuSupport Upgraded to the new Roku Ultra last week. Everything worked fine until an update to the OS 2 (?) days ago. Now I get relatively frequent HDCP errors (2-3 an hour) when watching Dolby Vision content. I've reset tv, roku - to no effect.
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vicki giunta
(@vickigga) reported
Please get together on these issues! We bought Roku TVs so we could get youtubeTV!
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lynn byerly
(@ellkaybee3) reported
@YouTubeTV @Roku I have already invested in Roku equipment. Sorry YoutubeTv but if you don’t resolve the issues then I will be looking for a new provider. Considering all the lawsuits against Google (including accusations of colluding with Facebook ) it might be in my best interest anyway.
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LiberteaIL
(@Liberty17673683) reported
Please RT this even if you don't have it. WTF is wrong with @ROKU. Look at your forum. Hundreds of people have connection issues after never having issues. Can't find network, can't connect to internet, but everyone's peripherals don't have a problem. @ROKU is useless
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William M. Wright II
(@wmwright2cpa) reported
@Roku Where do I go for the refund of $120 for the 3 @Roku streaming devises I purchased so I can watch my @YouTubeTV? Stop the feuding. Get over it. Work it out. Right now you both look like losers. Thanks!
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David Abigt
(@deabigt) reported
Damn came here to see if it was just me or Roku having issues with the @hbomax app not playing anything and it looks like it has not been working on any streamer for DAYS now from the people reporting. Guess it is time to for all of us to start asking for refund.
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Michael King
(@mhking) reported
.@Roku & @YouTubeTV - I’ve spent the last month getting my 84 y.o. Dad moved over to FOUR #Roku boxes from @Comcast and was about to pull the trigger on #YouTubeTV for him when you pulled this stunt. FIX THIS MESS NOW - or I’m sending it ALL BACK TO YOU and going elsewhere!!
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chasa
(@chasa) reported
@YouTubeTV and @Roku: no offense, kids, but I really don't care who is responsible for your impasse. Stop sending me emails pointing fingers. Work it out.
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Denise 🐈 jin ling protection society
(@hugseverycat0) reported
@hels So in conclusion, if you decide to go for a TCL Roku TV (I bought it because it was recommended by Wirecutter), it is possible to operate the TV without going through its smart UI, but it will make you work for it.
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Adam Saubel
(@AdamAndBeliEve) reported
Hey @Roku if you drop @YouTubeTV services we are going to have some major issues and have to make a switch 🥵🥶 please don’t be silly.
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Independent View
(@RocklandFox) reported
from
Rocky River, Ohio
@YouTubeTV It is upsetting that Google is not working towards a compromise like @Roku is. #Roku is focused on supporting their customers. #Google is obviously focused on themselves. I know who I will stay with and who I will drop if you can’t resolve this situation!
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April
(@Iamaprilynn) reported
@YouTubeTV @Roku No... stop putting consumers in the middle. Work it out and do the right thing. We shouldn’t have to reach out to you begging for service we pay for!! Both companies have subscriber and usage data, you know exactly how consumers will feel the impact.