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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (27%)
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Buffering (21%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pueblo |
Sign in | |
| Chicago |
Sign in | |
| Sioux Falls |
Sign in | |
| Schenectady |
Playback Issues | |
| Street |
Playback Issues | |
| Wexford |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Bazkur
(@bazkur98) reported
@DisneyPlusHelp all my devices (2 fire tvs, Sony Android TV, roku, & play app on phone) get error code 83. Chat support was no help. Tried phone on cell data in case it was my wifi, same issue. Took phone to another wifi location, same issue. Roku was ok until I logged out.
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whylime
(@whylime4282) reported
@HBOMaxHelp Closed captioning isn't working for "The Tourist" on my roku. Double checked they are on and restarted my roku. Still not working.
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Kitty Raintree
(@KittyRaintee) reported
@Cassie_Lately @ATTHelp Pt 2 - The problem is the apps require you to long on using your cable provider. That’s when the issues started, switching from uverse to stream seem to be when the issues started. After switching to stream, even the apps on firestick or roku started being glitchy (cont) pt3
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hedonism inc
(@1_kieffer) reported
@HBOMaxHelp The subtitles are not in sync with some shows. It doesn't matter what you do, it's a problem with the Roku app that can't be fixed no matter how much troubleshooting
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Derpybreads2
(@Derpybreads2) reported
@DailyPacMan I have a problem with this, 7 can be pronounced as "nana" so that works, 5 is "go" which the hiragana for is ご and "ko" is こ, so that works, but 6 in hiragana is "roku" so literally how do you get "mu" from six, the hiragana look different, they sound different. How?
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Hattie
(@HattieVKHands) reported
@btsport I’m trying to login on the app on Roku stick but it’s not letting me login it keeps saying error ID106 but when I search this on the error codes but the website it says it doesn’t exist. I’ve restarted the app, I’ve updated the app, I’ve restarted the telly. Any advice?
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I stand with Taiwan 🇹🇼🇹🇼🇹🇼
(@hop_hof_it) reported
@alvarogmz @Roku It was a huge problem
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PinkTequila
(@PinkTequila5) reported
@Philo what is going on with your services on ROKU? It’s TERRIBLE. It crashes EVERY 3 hours like clockwork, buffers and now, the last 2 60 seconds of EVERY show I watch cuts off and it starts the next show 2 minutes in. This is getting ridiculous.
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😷 AyoD🇬🇾
(@AyoDMak) reported
@RokuSupport I will send a dm. This is likely an issue with @comcast @XfinitySupport no longer supporting the wifi range my Roku uses.
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John L Roberson
(@jlr_1969) reported
@nberlat @Viashino_wizard Again, I respect you and other people like it, so I end my plans to go work for Roku and make them remove it, you win ;) Honestly, does it matter if I like it
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603🍇Mafia🍇
(@603Mafia) reported
@StillSumAsshole Yup, I thought it was my Roku stick, replaced with Apple TV same issue sometimes
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Vinny Hurrell
(@vinnybelfast) reported
@kryten2x4p @slay4ever007 Seems fine. There’s 2 alexas and both have the issue. Plus the Roku. So it must be an issue with the router?
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Mike Painter
(@MikeFromHC) reported
@RCReed40 Roku has more to offer and costs less. I recently had a problem with a remote that was well out of warranty. They sent me a new one. The mute button on the newer remotes is wonderful. No, the mute button on the newer remotes is *WONDERFUL*
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Jeff Powers
(@PerhapsJDP) reported
@AndyMirchou @hbomax @Roku I’m having the same problem. Captions disappear after the opening credits at 42:58. Don’t come back until 49:58. Watching on Roku.
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Ben Johnson
(@biobenkj) reported
@drjessphd Not a Samsung. Though they are reasonably priced, the bottom lit LED strip will burn out right about when the warranty expires. Known issue and a couple class action lawsuits going. Very happy with my TCL roku TV at a similar price point.
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StillTrying😬😬
(@briellethomas9) reported
@IHATECAPRI Na losing that roku remote is the WORST pain
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Patrick Moynahan
(@Moynahan24) reported
.@BleacherReport why does your new app continue not to work on Roku? It’s been 4 months now
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qb factory
(@SportsAndHouses) reported
@RokuSupport Thanks, but the NBC Sports app works properly on literally every device of mine *except* Roku. I've seen Reddits with the same problem in other markets. @NBCSports can you advise?
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GeorgeP1971
(@george_p_1971) reported
@RokuSupport i bought a new Roku device and now I can't get into Spotify. What do I need to do to fix it?
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⏰spring ahead Dean🪴
(@ItsMeDeaner) reported
@jens2763 Lmk how that goes. Last time I tried to do YouTube on roku, it didnt work very well. Maybe it’s better now
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DanielleHarris
(@charris314) reported
@clickonthisshow @YouTubeTV @Roku "Black YouTube" was my idea. I tweeted it because I got tired of them harassing me so I said I'll start my own streaming/uploading service and may call it Black YouTube, them I saw YouTube advertise it until I tweeted them. Pay me! Or change the name. Help us rescue the children.
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MommaBear
(@thebestmomabear) reported
@MSNBC why is your streaming so wonky? Videos cut out, then I get thrown completely out of the app. This happens CONSTANTLY and I've used Roku, Xfinity's Flex, and now an Amazon Fire stick, so it's NOT the device. No other app has this problem either.
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Ernie Smith
(@ShortFormErnie) reported
The channel has also caused my Roku TV to crash, twice
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Bj Freitag
(@lafsatfriday) reported
Well I’ll be to go to hell, after 18 months @Disney decided to work on my @Roku . So who ever did did it @RokuSupport #aboutfuckingtime
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Amy B. Wise
(@AmyBWise80) reported
@MST3K None of my email links worked. And on my Roku it said content not available. I was sent 2 MSTK3 links, premier and vault, neither linked, couldn’t even click it to be linked. Please help!
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g. sym🌸ne
(@gxymone) reported
losing yo roku remote in your blankets is the worst 😭
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Shibumi
(@ShibumiKG) reported
Anybody got a reply to the restart issue that @Roku is having? Roku keeps telling me to go to bed between 11:00 & 11:30 it restarted twice last night within 10 minutes. Is Roku answering any of the issues having to do with restarting? #Netflix and #Paramount the worst!
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hedonism inc
(@1_kieffer) reported
@MoondogRick2 @hbomax I have trouble with the HBOMax Roku app. I have better luck casting from my tablet to the tv.
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❄️ jitka ❄️
(@jitka) reported
I also recommend this show if you want to watch a show where the sound cuts out every once in a while before returning with a loud snapping sound. This may just be a problem of my Roku though
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Midgardsormr's #1 fan
(@Hope_incarnate) reported
Sorry thinking about Aymeric gifting Roku with a knightly favour before he leaves in 6.1. Maybe something in his hair if Aymeric was the one to help him put it up the day he left. Nobody look at me….