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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (19%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Crashing | ||
| Sign in | ||
| Playback Issues | ||
| Crashing | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Goryl
(@Goryl_97) reported
@manningface80 Yeah I used the app on my phone. Not sure how it would work on roku
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Leslie Leatherman
(@IVSavior13) reported
3rd Roku stick; got it for my youngest daughter; non-stop trouble shooting getting it to work.. fun ****!
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Gabe Kornell
(@GabeKornell) reported
I own 3 @Roku devices. All of the sudden one will not connect to my wifi. Every other device in my house that connects to wifi is working fine. Restarted Roku and wifi 3 times. Did a factory reset. No luck. Cannot get any help from Roku. Chances of me getting another Roku = 0%
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Hillary Warned Us
(@HillaryWarnedUs) reported
To get an "answer," @Roku automatically kicks you onto a page where you must enter credit card info and be billed $46 a month for "help." I have never been this exasperated in dealing with a company.
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Nick Gazerro
(@nikgazcs) reported
@bigddan11 @mattsarz Very disappointed in BYUtv. I much rather prefer watching the games on there instead of having to watch on Stadium (and the quality isn't that great) So now what? Do I get a Firestick just to watch the WCC tourney games? (Stadium ain't on Roku from what I know)
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Chris
(@careal89) reported
I finally got the MLB Network to work on my TV with no help from the ******* at the Network or Roku. Just glad I can watch the games now.
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Tim Hurley
(@Hudsonvalleykid) reported
@STARZ I subscribed and night 2 went to log on with @Roku and its asking for sign in info again. Ugh
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Ed Pearson
(@ecpdata) reported
@zippy1981 We have 2 Roku TV's and for last few weeks the Netflix app constantly not working. Disney+ always takes forever to start.
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Michael Trotter
(@mltrotter) reported
@zippy1981 Sorry my reply was more I was having the same issue and never thought it was the roku, not suggesting it was wifi
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wicka 💛💛
(@mariawicka) reported
for anyone else struggling, i finally got it to work by unplugging the power and HDMI from @Roku for 10+ minutes and trying again 🙃🙃🙃
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ajnamdeplume
(@ajnamdeplume) reported
@hbomax Just added/signed in via browser. Added channel on Roku. Where's my watchlist?? Didn't get any authentication code. Read all the "help" suff. Removed, added channel back on... no access to watch list, no way to add to a watch list while on tv Roku. How do we fix this?
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Pouch
(@brokespice) reported
i wanna work at the Roku factory
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Make Racism Wrong Again
(@make_wrong) reported
@RokuSupport Death by blinking green light on my Roku stick. Help!!!
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Tana Faiyaz 🦄
(@tanalovesu2) reported
I really hate roku. I can’t believed I even fell for the tv. It’s always an issue with the the internet connection.
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TexasDougie
(@DougieTexas) reported
@hulu_support 77063 TCL Roku TV 28" and TCL Roku TV 32". It is not an equipment problem on my end.
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Dan Star
(@danno321s) reported
@FirewallaLLC My Blue unit prevented my Roku from working today. I changed nothing on Blue. Why is this? Other reports about this issue?
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ava
(@thinkingabzuko) reported
@jetkosupremacy roku’s the worst avatar why lie
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AZ2COgrl
(@caridamarchie) reported
@LaVie_de_Jo @VicLombardi @AltitudeTV How would a VPN work on a Roku or SmartTV when you just use the app? Anybody know?
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smart kitty momo
(@smartkittymomo) reported
@MichaelToole there's def a sort of convenience in having the redundant remotes though. Would suck to lose one and have one screen you always have to get up to turn on/off, though I guess the Roku app solves that problem for those TCL tvs
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TheFallguy
(@TFallguy) reported
@discoveryplus There's a problem with the roku DiscoveryPlus channel. When playing a program, hitting pause and then resuming, about a minute or so later, playback will freeze-skip and then resume. As long as you start a program without pausing, playback is fine.
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Mark
(@manningface80) reported
@SeanConnaghan I only know how to do that on my work computer. I’d probably go through Roku so that wouldn’t be an option (I don’t think)
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Burns Will Be Burns
(@burnstweeted) reported
@AmazonHelp I’m not sure that this is an error as much as a limitation on your app when loaded through the Roku TV. The app works completely fine except for NBA league pass. Are you 100% certain these features exist on Roku TV for NBA league pass through Amazon prime?
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Justin Dearing
(@zippy1981) reported
@mltrotter Definitely not my wifi. My roku soundbar is fine and my Roku3 is hard wired ethernet. Also, the one thing my roku3 does really well is screen cast from my laptop so it's not a LAN issue
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LovMyPup
(@Morgan19010105) reported
@cabinetdoorgirl Having the same problem with real America's voice on my Roku channel. I don't watch news max anymore since one of the announcers walked out on Mike lindell
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Max Price
(@MrMaxPrice) reported
@Motown_Mathlete @xanbarksdale I’ve used it for 4 years with no issues. We’ve had a Roku TV the last two years and it worked great. Not sure about the stick, but I’m sure it would work.
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Balex jombes
(@BalexJombes) reported
BrEaKiNg NoOze!?! Tastless!! The Associated Press aquires roku smart tvs in order to PRODUCE ANGUISH WITHIN I'm scared can we set aside our info based grievances and work on BEING FRIENDS??
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Aurora Capital Fund
(@aurora_fund) reported
At what point will it be in the financial interest of independent producers to maintain ownership of their work and distribute via the $ROKU Channel instead of selling out to $NFLX? At what point has Roku overcome Netflix's scale advantage?
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Rock Bottom
(@usedgasoline) reported
@Shudder just want to throw out there I'd love an option to "sign on through browser" when having to sign in on a Roku TV.
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St3V3
(@SteveGi45255533) reported
It’s a Roku tv and even the roku app doesn’t work. It’s all updated. This is driving me bonkers.
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Mellinda
(@mellings5) reported
I still have an issue streaming Fox29 through my Roku. It says no internet connection, but I could stream live another channel. Is there any way to solve the issue? @FOX29philly