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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Playback Issues (25%)
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Crashing (25%)
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Buffering (18%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Edmond |
Crashing | |
| Greensboro |
Buffering | |
| Las Vegas |
Playback Issues | |
| Cedar Rapids |
Sign in | |
| Sacramento |
Video Quality | |
| Roanoke |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff
(@_G_E_O_F_F) reported
@macoates @Roku I put the app on my phone. Seems to work great, except it doesn’t control the tv power and volume like the remote does.
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yelladude
(@yelladudechris) reported
@AppleTV @Roku Why do only certain Roku devices work for Apple TV while Disney+ can work for them all. Does Disney+ just have better people working for them than Apple TV?
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Kayleigh McCluskey
(@KayleighMc1988) reported
@RokuSupport my Roku premiere has all of a sudden stopped connecting to wifi. It won’t pick up the wifi box either. Iv restarted the router, unplugged the Roku restarted and factory reset nothing works. It’s not a problem with my internet because everything else connects
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HonsoolEpiphany {11,883 words}
(@HonsoolEpiphany) reported
@kookingwithjoon @deepslowpanic i just checked and Roku offers seasons 3 and 4 of The Nanny on its Roku Channel! i haven't watched a full episode there so i'm not sure if there's ads or limited viewing but it let me watch the beginning of one episode with no problem!
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Randy Reames
(@randyreames) reported
@thecaitcode company. After that moved a couple states away to be the web person for a major telephone / internet provider. That company got sold out so a buddy and I created a start-up to do streaming video channels on Roku and other set top devices. The problem, this was 2009 (3)
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Roxxie Locks
(@ROXXIEPERSISTED) reported
@TeamYouTube I tried reinstalling app several times. Thousands of people are complaining about this problem on roku community. The app has stopped working on all roku devices. It is the only channel that doesn't work & the problem started with jan. 2021 update.
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Baby Sara
(@sara_smile7) reported
And why do I have to delete and reinstall my apps every 2 days for them to work??? @AppleTV maybe I should’ve gone with roku
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Michael Coates
(@macoates) reported
@_G_E_O_F_F @Roku We didn't have that problem. Try resetting it. You can also use as phone as a remote, especially when kids/wife lose it.
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Lauren Buchman
(@LaurenJBuchman) reported
That makes 2 Roku remotes the dog has chewed and broken. This time, I'm buying a backup.
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MalCidMan
(@malcidman) reported
@NHLTVSupport The blackout issue is resolved, but am I going to have to log out and in every time on the Roku app still? Other users here report the same issue even before today's fiasco.
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layla
(@aidmathers) reported
@Roku my tv won't connect to wifi can you guys fix this ****, i know my wifi password. I PAY FOR MY WIFI and everything but ur piece of **** tvs will connect. thanks **** you🥰
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MalCidMan
(@malcidman) reported
@TysonNashSays @NHLTVSupport Same, was told to contact Roku. I just laughed at them cause Roku is going to say its NHL's app and they need to fix/support it. NHL fix your Roku app!
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Femme Malheureuse
(@Femme_Mal) reported
@rosieclaverton @ShaulaEvans This wretched Roku app doesn't let me prune Recently Watched or Watch Again. I'll keep picking at this until I can rid myself of someone's Lethal Weapon retrospective and their selection of awful DiCaprio flicks. Ugh, my Asian dramas are now Action Adventure films.
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jada wayda 🦦
(@hawaiianpunch_) reported
My roku tv remote bout wishy washy af this ***** don’t know if it wanna work or not.
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GIZMO W53
(@Gizmowhelan53) reported
No response to 2 emails, so not holding my breath. Hey @Roku & @ufc, can someone explain why, after purchasing an annual pass for your channel, it wouldn’t work, and I had to pay for a recent fight on top? This needs to be addressed! @UFCFightPass
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John Textor
(@JohnTextor) reported
@MaxCagr Every business in this category, from Netflix to Roku, starts with a negative margin. The question really becomes what you are able to do with the audience that you build…Ads, upsells, betting...And, so far, they are performing well on these initiatives… Lots of work left to do
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D
(@HeftyDepression) reported
You know what’s a damn shame? Losing the remote to your bed AND the Roku remote at the same time.... smh send help.
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Arthur Dent
(@_A_Dent) reported
@hummingbird5225 The cost of cable is covered by work but I still stream on Roku sticks to get a wider choice of channels. I have been too cheap to pay for OAN but it may be time to splurge and spend the $5.
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Roger Cooper
(@rogerkentcooper) reported
@NHLTVSupport Trying to watch Blues game using the NHL app on Roku. Says "An unexpected problem (but not server timeout or HTTP error) has been detected."
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John Cougar Colleencamp
(@BillTouspille) reported
@MattCalamia It’s such a broken app, and not much better through my Roku.
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Ashley Roberts
(@AshleyR88034955) reported
@Crunchyroll @Roku you guys gotta work together to help give your consumers a better experience than the one we get currently.
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You know whats awesome
(@TennisMoron) reported
Good god the @TennisChannel app for Roku is a monumental piece of **** that constantly logs me out and doesn't recognize my login. Get back on @YouTubeTV ********.
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LeftCoast_Drummer
(@LCDrummer43) reported
@RokuSupport Is there an issue with YouTube on Roku Ultra? I can not load YouTube on my Roku Ultra or cast a YouTube video from my computer. No issues with YouTube TV. I've deleted and reinstalled the app and restarted my Ultra with no change.
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yesenia garcia
(@GarciaYesenia14) reported
I have been talking to 3 different customer service reps from @roku and no one can help me I am sooooo annoyed!!!
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Monet Tejada stan account
(@Shepourss) reported
@_KierstenNicole Lmao I really want them to fix that but it only does that when I watch it on roku when I watch it on the fire stick the volume is the same.
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Brian held
(@Jetsfan1974) reported
Anyone else having issues with @discoveryplus just stopping and going back to the @Roku homepage for no reason?
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Ben Mitchell
(@BenDMitchell) reported
@TeamYouTube I have probably submitted around 10 feedback reports in the past 2 months about a audio issue I’m having with my Roku and the problem is still happening. What should I do next? Shouldn’t 2 months and 10 feedback reports be enough to fix my problem?
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Sarah Boenisch
(@maruutah) reported
@lyamwilhelm @SANDxCOFFIN @OathkeeperKiki Weeeird, I never had that problem on PC / Roku / PS4
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Kezia Noble
(@kezia_noble) reported
@TJWunderle My sister recommended Roku too. Trying to work out whether my TV is compatible with these devices.
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Roxxie Locks
(@ROXXIEPERSISTED) reported
@TeamYouTube Can you help with the disaster update that has killed the Youtube Channel on Roku devices? The 1/19/21 update caused channel to freeze, then roku reboots. All devices!! Help