Roku status: streaming issues and outage reports
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (30%)
- Sign in (28%)
- Playback Issues (21%)
- Buffering (17%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Crashing | 12 hours ago |
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Crashing | 1 day ago |
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Buffering | 1 day ago |
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Crashing | 2 days ago |
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Buffering | 2 days ago |
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Sign in | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Scott (@revscottd) reportedOur @Shentel internet has been out all day. That means no cable tv (because they stream it now), no phone (because our home phone relies on the internet) and @Roku tv’s have to have internet so the app to watch over the air antenna tv can work. 1/2
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Watermelon Sugar (Bisan's version) (@HippieChic82) reportedEven after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??
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Mike.🇨🇦🇳🇱🚛🚚HonkHonkSpeakToMy🥑Avocado🥑 (@MikeP77Doglover) reportedI'm currently watching the YouTube algorithms rebuild my profile. I just got a new Roku, didn't sign in but they're pushing me stuff that's narrowing down who I really am based on the information they have. Very interesting.
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Cream the Barber (@creamthebarber) reported@Roku Just bought a new stick just a few months ago, and it’s already taken a crap on me. Freezes all the time, and now doesn’t pick up my WiFi. It was fine when I first got it, now it just doesn’t work. And this is about the 4th stick that’s done this. Really terrible. Smh.
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Beckie Shorten (@beckie_bubs) reportedHi @NetflixUK you charge me a fortune each month. But I can’t and haven’t been able to watch anything for 2 months cause the Roku app is broken. And it’s on multiple boxes
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D.A.R.E Capo (@YungYinkv) reportedHey @Roku you may want to fix this. Howdy showing the wrong movie 😡
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Skippy QSB (@Skippyqsb) reported. @Roku Why did you mess up the main menu? Now I've got a bunch of stuff, I don't want, that I have to scroll through to get to my apps, and I can't remove or move them. Also the app icons are smaller? Seriously? Fix this, please, and stop messing with our menus. #Roku
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Beautiful Frequency (@devonschramm) reported@RokuSupport Is there currently an outage? An automatic update on my Roku device keeps failing.
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𝓝𝓐𝓝𝓒𝓔🌊🌊🌊 (@solusnan1) reported(3) left hateful messages in my VM. I looked up the legit number , called @Amazon and they handled my problem quickly . Also, my friend said his mom experienced same last week trying to call @Roku and was scammed out of hundreds of $.
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Joe McIlvain (@mac_attack54) reported@Roku I’ve seen dollar stores in poor areas with higher quality product than you
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Catherine of Siena (@1catherinesiena) reportedWhat’s the problem @directv with logging into my account for my @Roku ? The login hasn’t changed as in password until you’ve stated otherwise in my several attempts to access through my Roku. Further makes no sense since other TV/Roku in household is ‘up’ right now.
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Varsity 38 (@CBW556) reportedAnd that turns CC ON for EVERYTHING. Switch from @DisneyPlus to @hulu ? Congratulations! CC. Because one had to turn on CC in the Roku TV settings instead of the show on @DisneyPlus Again, completely idiotic First World problem.
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DogPerson! (@dog_person20) reported@Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.
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Stuffed Burrito Entertainment (@StuffedBurritoE) reportedOh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?
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🌻🇺🇦Hangry! (@twistedscamp) reported@roku @Walmart Do any of you care that the updated pushed out to the tvs have effectively bricked them? Having to turn a TV off and back on to change a channel is ridiculous. Fix your software!
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Ant Murdering She Devil (@ShelleyElwood) reported@TVMoJoe Roku TV, and I've had the same issue on Fire TVs, I suspect maybe only Apple is overriding whatever wonky code is happening in Peacock (because it's not just me)
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Tells, MBA (@tdotcade) reported@Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.
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Richie (@RichiePuregains) reportedDon’t ever buy @Roku theyre making junk that’s overpriced significantly. Every tv I have their POS products to use for @GetSpectrum has problems. By problems I mean everything they have including the most basic functions frequently do not work.
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Stratosfear Tully 🇺🇸🏳️🌈 (@tullyfur) reportedFor years I had my elderly mother perfectly able to operate her @Roku TV. Now the software is so convoluted and dumb I can't even figure out how to fix it for her anymore. It just wants to stream everything with no antenna channels. It was fine and they broke it with software.
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Courty (@NascarSTARlite) reported@hbomax @HBO please fix your @Roku app. I shouldn’t have to hunt for the show I’m trying to finish binging! Also “continue watching” doesn’t need to feed me the previous episode that I just finished #bemorelikenetflix
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SynRen (@SynRen) reported@Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.
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shelbzilla (@_shelbzilla) reportedyoutube forcing all brand accounts to be shown on roku is very annoying. i thought for sure they would fix that but it's been like 2 years. i should be able to choose which of my accounts are visible!
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redheadgrl🍂 (@redheadgrl04) reportedLet’s see if @Hulu will actually work today. I dunno if it’s on their end or @Roku but all week I’ve had problems.
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Salt Bae of the ******* (@thisiskenzo_) reportedAight im tired of tweeting about this. @Crunchyroll @Roku YALL HAVE ONE WEEK TO FIX THIS ROKU APP BEFORE I PERMANENTLY END MY SUBSCRIPTION
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Ben (@TableTopLiberty) reported@DIRECTV I did the trial and I have some feedback on what would win me (and I assume others) over from @YouTubeTV. I use @Roku and the left and right buttons for changing channels instead of rewind and fast forward is the worst. Also allowing 3 streams outside but only 2 from TVs is dumb.
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✨imtamikalee ©™ (@imtamikalee) reportedThis is such an inconvenience especially for the money I paid. I contacted customer service so assistance only to be rerouted to get tech help with a fee. I googled if this was normal and there are SO many complaints about TCL Roku tvs blackscreening!
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RockHead Regolith (@RockHeadRego) reported@Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?
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Skippy QSB (@Skippyqsb) reported. @CBSNews what's going on with the CBS News app on @Roku . Only a few videos in the main area, Sunday Morning area has no videos, lastest eps of 48 HRS and 60 Minutes not loaded. Please fix. #CBSNews #ROKU
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SONJA SMITH (@SstKmd) reported@slinganswers Suddenly #Sling FreeStream on #Roku has this msg: "11-6 Looks like a #location issue. 1)Make sure you aren't on VPN; 2) Enable location services if they aren't on (mobile devices only)" Neither issue is valid. I am in Md USA. Please fix this. 😠 cc @Sling @Roku
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Carly カーリー 🌙 (@ScoutCee) reported@peacock seriously needs to fix their subtitle problem on @roku. The subtitles just drop off and stop. I tweeted about this years ago. Luckily I am not hard of hearing but for people are, they cant watch the movie/show!