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Roku status: streaming issues and outage reports

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Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 33% Buffering (33%)
  • 23% Sign in (23%)
  • 23% Crashing (23%)
  • 16% Playback Issues (16%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Pittsburgh Sign in 4 hours ago
Saint George Video Quality 9 hours ago
Green Bay Sign in 10 hours ago
Delegación Cuajimalpa de Morelos Buffering 23 hours ago
Magdalena Contreras Sign in 24 hours ago
Ames Buffering 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • bgoertz08
    Ben Goertz (@bgoertz08) reported

    @Roku Please please please, fix the PVR on my Roku 65 TV. This update has ruined it. DM me for details.

  • Tommy2legs
    Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported

    @Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?

  • oletruckers1977
    Rick Mclane (@oletruckers1977) reported

    @Roku Nope didn’t do anything just got up turned it and had to login AGAIN. Doesn’t make sense don’t have trouble with anything else with ur system

  • WhtTheActualFuk
    Wallybonkers™️ (@WhtTheActualFuk) reported

    Just a consumer FYI!!! @Roku WILL NOT HONOR A WARRANTY. My Roku ultra will not keep connectivity. Done ALL troubleshooting. Called my internet provider. JUMPED THROUGH A MILLION HOOPS, still boots off. After all this I get told sorry, your warranty don’t cover connection issues🤔

  • MissingReagan
    🇺🇸 Save Tina 🇺🇸 (@MissingReagan) reported

    @BioMathJason @Roku @TCL_Global Yes, that's the way it is supposed to work, and has worked for the 5 years I've owned this tv. TCL did an update the early part of this year that removed the ability to watch OTA without internet. They did send a fix for most customers after the backlash, but many are still twisting in the wind. Their LiveTv is the culprit.

  • SpangleAngler
    🎣 (@SpangleAngler) reported

    @Roku If the playback speed on Roku TV for U-Tube videos suddenly stopped working and that feature is no longer even available (it once was), is that fixable through Roku support or is that @YouTube who would fix it? Our family's TV used to have playback speed options but now doesn't

  • fmarqueze
    FrancisCOM. (@fmarqueze) reported

    @roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • DavidEngineerX
    DavidEng 🇺🇸 (@DavidEngineerX) reported

    @Roku I have “HBOMax on Roku” when I try to watch Carolina Hurricanes vs Montreal Canadiens live broadcast game 3 it says “This event has ended”!!! Fix your link! It’s just now starting!

  • whataboutwaldo
    chelsea (@whataboutwaldo) reported

    Why is @Roku customer service the worst

  • AxTheEx
    The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported

    @Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    @BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS

  • allherdanger
    court (@allherdanger) reported

    Idk wtf Roku did but every time I'm paused too long now it doesn't go to the screensaver I have set up, it goes to a Roku thing and then I can't get out of that screen without going to the home screen first?? FIX IT @Roku and don't you dare blame me, I checked my settings

  • janilom81
    Javier 🌱 (@janilom81) reported

    @foxone @FIFAWorldCup My apologies Fox. The app issue is on @Roku.

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    It took until July for me to get this “New” Roku Home Screen and it is awful. And reading the comments since @Roku rolled it out seems it has been awful for a month now. A two year could have done better. Reverse this ****.

  • CptCracker
    Brian Richards 🕔 (@CptCracker) reported

    @thatoneguychaz @FOXSoccer @Roku Fox One is a hot mess. They seem to have blown it on capacity planning. A Grok survey of complaints confirms the issues are multi platform. Roku has a 100 million user base so they are going to get mentioned more than others, but it's cross platform. If there's something roku can do to help fix thst would be great though. The games on Fox over the air have worked just fine. This is when having a $40 Walmart antenna or even better a Tablo antenna tuner/dvr is helpful. The problem is they seem to have 37 games scheduled for streaming only.

  • lucasgsoares11
    Lucas Soares (@lucasgsoares11) reported

    @F1Help @Roku @tvglobo This broadcast is becoming unbearable. The audio is out of sync, now there’s a random zoom that fixes nothing. Ever since it moved to Globo, it’s been nothing but headaches. The broadcast quality is terrible, and honestly I’m seriously considering stopping

  • GojiraOmega
    Kaiju Cowboy (@GojiraOmega) reported

    @Roku @RokuSupport This was not worth the awful updates you made to this tech. I can't even organize my inputs anymore

  • Dukefan11
    Inigo Montoya (@Dukefan11) reported

    @Roku I'm a minimalist. On the home screen, your recent update added several items such as "the best across your streaming services" row, "jump to" row & an add apps button. The screen now feels very cluttered. Please help me hide these. ChatGPT says it cant be done.

  • Peter_B_Jones
    Peter Jones (@Peter_B_Jones) reported

    @roku so you sell me on your wireless surround sound then discontinue the products that work with it so that when one dies I can't even use a measly discount code on your website to replace the device! Garbage!

  • GravelyKen48135
    Marvin Barry (@GravelyKen48135) reported

    The Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix

  • StepfordDiana
    Stepford Diana (@StepfordDiana) reported

    @Roku You've removed the option to cancel a paid app subscription on the new homepage I need help

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    @BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.

  • MattSmithFOX13
    Matthew Smith (@MattSmithFOX13) reported

    @KirkYuhnke @MatthewKeysLive @Roku Our dumb TV is 10+ years old — biggest issue we’ve ever had: a volume button is a little touchy. We’ve swapped out smart tech multiple times, always on sale. Likely saved us a crazy amount of $$$ in a decade-plus.

  • tacooghost
    tac0ghost 👻🇺🇲👻 (@tacooghost) reported

    @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

  • zfatcat2
    Arlene (@zfatcat2) reported

    @EarperMarine @Roku Are other people having the same problem? It's a Roku and/or TV programming issue that affects the apps running on it. Jeez...what a pain...I'm sure. 😳

  • norcal06warrior
    Eff-the-left (@norcal06warrior) reported

    @Roku All other steaming apps work fine, it's only happening with Netflix

  • bigshelbss
    shelby #ExtendAdley (@bigshelbss) reported

    @Roku your new Home Screen layout is dogshit fix immediately

  • pencil_army
    Pencil Army (@pencil_army) reported

    Hey, @Roku, how many times do I have to hide "Soccer Zone" from my Home Screen before it actually stays hidden? Or is this some new feature where I will have to continue to keep doing every day? Would be nice if you could get the Hide function to work.

  • kylelambertkc
    Kyle Lambert (@kylelambertkc) reported

    @Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.