Roku status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 22, 3:20 PM EDT	0	0
Apr 22, 3:40 PM EDT	0	0
Apr 22, 4:00 PM EDT	0	0
Apr 22, 4:20 PM EDT	0	0
Apr 22, 4:40 PM EDT	0	0
Apr 22, 5:00 PM EDT	0	0
Apr 22, 5:20 PM EDT	0	0
Apr 22, 5:40 PM EDT	0	0
Apr 22, 6:00 PM EDT	0	0
Apr 22, 6:20 PM EDT	0	0
Apr 22, 6:40 PM EDT	0	0
Apr 22, 7:00 PM EDT	0	0
Apr 22, 7:20 PM EDT	0	0
Apr 22, 7:40 PM EDT	0	0
Apr 22, 8:00 PM EDT	0	0
Apr 22, 8:20 PM EDT	0	0
Apr 22, 8:40 PM EDT	0	0
Apr 22, 9:00 PM EDT	0	0
Apr 22, 9:20 PM EDT	0	0
Apr 22, 9:40 PM EDT	0	0
Apr 22, 10:00 PM EDT	0	0
Apr 22, 10:20 PM EDT	0	0
Apr 22, 10:40 PM EDT	0	0
Apr 22, 11:00 PM EDT	0	0
Apr 22, 11:20 PM EDT	0	0
Apr 22, 11:40 PM EDT	0	0
Apr 23, 12:00 AM EDT	0	0
Apr 23, 12:20 AM EDT	0	0
Apr 23, 12:40 AM EDT	0	0
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0
Apr 23, 2:40 AM EDT	0	0
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0
Apr 23, 4:00 AM EDT	0	0
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0
Apr 23, 9:40 AM EDT	0	0
Apr 23, 10:00 AM EDT	0	0
Apr 23, 10:20 AM EDT	0	0
Apr 23, 10:40 AM EDT	0	0
Apr 23, 11:00 AM EDT	0	0
Apr 23, 11:20 AM EDT	0	0
Apr 23, 11:40 AM EDT	0	0
Apr 23, 12:00 PM EDT	0	0
Apr 23, 12:20 PM EDT	0	0
Apr 23, 12:40 PM EDT	0	0
Apr 23, 1:00 PM EDT	0	0
Apr 23, 1:20 PM EDT	0	0
Apr 23, 1:40 PM EDT	0	0
Apr 23, 2:00 PM EDT	0	0
Apr 23, 2:20 PM EDT	0	0
Apr 23, 2:40 PM EDT	0	0
Apr 23, 3:00 PM EDT	0	0
Apr 23, 3:20 PM EDT	0	0

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

Crashing (29%)
Sign in (28%)
Playback Issues (22%)
Buffering (16%)
Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Albuquerque	Sign in	2 hours ago
New York City	Playback Issues	9 hours ago
Asheville	Buffering	11 hours ago
Sacramento	Playback Issues	16 hours ago
Denver	Crashing	1 day ago
Yuma	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

John Anthony Morris (@johns_jewels) reported 1 minute ago
@hulu_support Network error message. Streaming on @Roku TV. Settings indicate I’m connected with excellent signal strength.
Ask Spectrum (@Ask_Spectrum) reported 6 minutes ago
@showdedoop My apologies for the Roku problems with our internet services. I know that can be very frustrating. I would be happy to look into this for you. Please DM me. Don. .
SynRen (@SynRen) reported 9 minutes ago
@Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.
Aaron Berger (@aaron_0903) reported 10 minutes ago
@hulu_support Well, my hulu live is 3 hrs behind on both ROKU and the HULU app on my LG TV. But the app on my phone is good. What's the problem?
Rych Rage (@RychRage) reported 11 minutes ago
@Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.
Drew Schuyler (@drewsky1) reported 11 minutes ago
@Roku when do you think you'll get this audio issue figured out? getting real annoying to have to stop and restart because of the audio glitches
Witchmaster (@Witchmaster) reported 12 minutes ago
@Roku @raizalicea Roku is still broken. My continue watching has necroed shows I've completed over a year ago, and still has items i cannot remove. I get it, you guys have no real competition so there's no reason to worry about quality or reliability.... Just outsource it to programmers that know
RockHead Regolith (@RockHeadRego) reported 17 minutes ago
@Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?
((MS__no__nothing)) 👨‍🦼🎗💙🔯 (@msnonothing1) reported 19 minutes ago
@Roku FIX your apps already. ViaPlay, Howdy. Hire some good techs & earn your money. Two days now. Shame on you. @RokuSupport & tell your AI bot what go sod yourself means...
Greg (@Xuser784) reported 19 minutes ago
@Skippyqsb @Roku @TheRokuChannel Same here. New issue.
Kickball Legend (@DrinkyUncle) reported 22 minutes ago
@MSNOWNews your channel on @Roku has not worked in two weeks. Every other channel works fine. It’s you. Maybe you can fix that ****?
Jason (@ManuteSwol) reported 22 minutes ago
@Roku Are you guys having some kind of outage? One of my devices failed to update... I factory reset it and now cannot add Apps. Your web site says there is a known issue. How about an update?
SagePlatinum (@SagePlatinumEXE) reported 26 minutes ago
@NonFactorFGC I can help you get YTP on your IOS Roku is out of my expertise I usually just use anything that supports airplay
Jim Jennings (@JimJenn78843628) reported 26 minutes ago
@Roku Hey folks, Roku will not help you if you are being scammed by a third party. Roku will take your money but will not interfere with a fraudulent scam.
Sera (@Seraknits) reported 27 minutes ago
Don’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.
Stuffed Burrito Entertainment (@StuffedBurritoE) reported 31 minutes ago
Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?
DeluluDad (@BagLampPillow) reported 32 minutes ago
Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I went into Picture Settings, turned the Backlight down from 100, it worked.
B (@shortbumble22) reported 34 minutes ago
Trying to change the batteries in my @Roku remote for the first time. Except there is a lip at the bottom of where the batteries go, I am sure to help prevent them from popping out on accident...BUT HOW THE HELL DO I GET THEM OUT ON PURPOSE.
amb / mindy (@QUINNBAlLEY) reported 35 minutes ago
@perikryptonite slay asf i love roku but no its not working anywhere im so mad rn
Periodic Audio: Mobile First Hi-Fi 🏴‍☠️ (@periodicaudio) reported 37 minutes ago
Not to mention, @roku, an app I PAID FOR was deleted and there's no way to reinstall without buying it again. Where do I send the bill to, so you can reimburse me? Seriously you have a great system, but your updates are horribly broken and ruin the system.
we_are_disappointed (@disappointedAF) reported 39 minutes ago
@OGCrimsonJester Just caught Big Trouble last night on Roku.
✨imtamikalee ©™ (@imtamikalee) reported 39 minutes ago
This is such an inconvenience especially for the money I paid. I contacted customer service so assistance only to be rerouted to get tech help with a fee. I googled if this was normal and there are SO many complaints about TCL Roku tvs blackscreening!
Richie (@RichiePuregains) reported 42 minutes ago
Don’t ever buy @Roku theyre making junk that’s overpriced significantly. Every tv I have their POS products to use for @GetSpectrum has problems. By problems I mean everything they have including the most basic functions frequently do not work.
xxx (@xxyumhaj) reported 44 minutes ago
@PrachiR46315213 Mein kisi ko Kiu Roku I haven’t seen any post like that, and as I said, idc about Hania, diljit or the film. I found your statement to be dumb so that’s why I quoted your post, you should’ve been clearer about what you meant if you have a problem with me questioning it
RoughTradeRadio (@RoughTradeRadio) reported 46 minutes ago
@walt_stachura Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."
D.A.R.E Capo (@YungYinkv) reported 47 minutes ago
Hey @Roku you may want to fix this. Howdy showing the wrong movie 😡
Melanie Morgan (@MelMMorgan1) reported 48 minutes ago
@fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?
Varsity 38 (@CBW556) reported 50 minutes ago
And that turns CC ON for EVERYTHING. Switch from @DisneyPlus to @hulu ? Congratulations! CC. Because one had to turn on CC in the Roku TV settings instead of the show on @DisneyPlus Again, completely idiotic First World problem.
EriePop⁷🌈❣🖤 (@ErieP0P) reported 58 minutes ago
@gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞
Greg (@Xuser784) reported 59 minutes ago
@Roku system keeps crashing. This is a new issue as of today.