Roku status: streaming issues and outage reports

Problems in the last 24 hours

Roku signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (33%)
• Sign in (27%)
• Buffering (20%)
• Playback Issues (18%)
• Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Wilkes-Barre	Crashing	10 hours ago
Phoenix	Crashing	2 days ago
Cincinnati	Sign in	3 days ago
Clark	Sign in	3 days ago
San Jose	Playback Issues	4 days ago
Oriental	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shane✌️👍 (@shane_grand1) reported 10 minutes ago

  @Roku The new home screen is terrible..switch it back

• 
  Anthony (@AnthonyAngelo99) reported 11 minutes ago

  @AgentAmish @FrndlyTV @Roku I agree. It’s been over a year and I’m not experiencing anything better with frndly. In fact lately I’ve been having problems with guide accessibility. And they just updated the home page with smaller icons and filled with suggestions I don’t care about and they’re in my way

• 
  Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported 13 minutes ago

  @Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?

• 
  Heather O'Brien✍️ (@RealHeatherOB) reported 13 minutes ago

  I have no idea what anyone else thinks, but @Roku's new Home Screen adds are awful!! There is NO way to remove the adds. All they do is clutter up the screen. I've used Roku for over a decade. Bought several, including for others - just loved them. Now? They're so annoying, I may need to find an alternative. It's just not for me. And they don't even let me "hide" them. Not cool. I neither need nor want all this junk.

• 
  Mario Banda (@largemarge707) reported 14 minutes ago

  @Roku just got home from work, sat down to watch the game on Peacock. But guess what. Your stupid widget had the France Spain score displayed. One of the last few world cup matches left to watch and your stupid home screen ruined it for me🤬🤬🤬🤬

• 
  UnfinishedOwl (@UnfinishedOwl) reported 18 minutes ago

  man, @Roku has absolutely destroyed my TV. almost totally unusable

• 
  Maureen Imrie (@maureenmcmahon8) reported 18 minutes ago

  @Roku I hate it and will replace and purchase a non Rolu. New screen is awful!

• 
  3arnhardt ﻦ (@3arnhardt) reported 18 minutes ago

  I'm hearing @roku is too ****** to handle the 4k that the race was recorded in. Is that the issue?

• 
  sandiek is in the skiiiieeesssss (@sandiek) reported 19 minutes ago

  haven't been able to watch @espn on @roku for weeks because the app is effed up and apparently using an outdated login token (have uninstalled and reinstalled already). Fortunately it works on my @madebygoogle gtv chromecast, so we're (mostly) fine.

• 
  The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported 19 minutes ago

  @MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.

• 
  Jinxsyns (@Jinxsyns) reported 20 minutes ago

  @BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS

• 
  Rob Ables (@rables73) reported 25 minutes ago

  @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

• 
  Lord Sammy Gato (@lordsammygato) reported 33 minutes ago

  @Roku Wow, those changes to the app are terrible! Thanks! 👍

• 
  King Kev (@Eat_Drink_Smoke) reported 33 minutes ago

  @red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...

• 
  Kelly Jones (@skjones_65) reported 37 minutes ago

  @Roku your latest software update / redesign is quite bad. Is the intention to slow our devices down so we'll have to buy new ones? Please revert to the way it was or modify so our devices will not be so slow and almost unusable. New does not equal better.

• 
  Missouri_Gamer (@ultramantis7) reported 38 minutes ago

  @Roku FoxOne on the Roku Channel does not work; Fox apparently cannot stream the games to Roku. It isn't Roku's fault, but why am I paying $20 a month?

• 
  Jennifer Glazer (@JLGlazer) reported 39 minutes ago

  @Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.

• 
  Niitefalls (@Niitefalls) reported 41 minutes ago

  @Roku AI bot trying to fix problems. lol

• 
  steve (@steve48717445) reported 43 minutes ago

  @Hisense_USA @Roku Apps will just crash. Don’t get a Hisense. I have to get a new tv

• 
  Bob Rickert (@bobrickert) reported 44 minutes ago

  Taking out the remainder of my Amazon Fire Cube controllers @amazon I have 3 and I thought they would all work well. Tried one Roku Stick and it is a much better experience. Too much advertising and useless stuff on Fire Cube plus it never really worked that well with You Tube TV. @Roku

• 
  Morticia (@Morticia121212) reported 45 minutes ago

  @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

• 
  Connie Jeffus (@nikbus99) reported 46 minutes ago

  @Roku can't sign in. no email sent to reset p/w. can't find customer chat support. Please cancel free trial of Great Courses

• 
  Stacey (@Nerd4915) reported 48 minutes ago

  @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 50 minutes ago

  @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  cfMC FEROX (@cfmceroz1) reported 51 minutes ago

  hey ******** @roku think you can fix this or what? @TheRokuChannel morons

• 
  chelsea (@whataboutwaldo) reported 52 minutes ago

  Why is @Roku customer service the worst

• 
  🌪Jeff Schipull🦌 (@ojkoj) reported 54 minutes ago

  @Roku my hdmi ports are being fucky. Please update your software to fix the issue. Its on multiple tvs.

• 
  Jinxsyns (@Jinxsyns) reported 55 minutes ago

  So what absolute ******* retard at @Roku decided that when adding a remote THE ******* BACK, HOME, AND ******* APP BUTTONS DON'T BRING YOU BACK TO THE HOME SCREEN OH AND BEST PART IT DOESNT SAY THIS SO I SAT HERE HITTING EVERY ******* BUTTON BUT THE LEFT BUTTON TO GET IT TO WORK

• 
  not reida ✨ (@NotReida) reported 1 hour ago

  @Roku the new update on the Roku tv is the worst **** I’ve ever seen and I hate you

• 
  Inigo Montoya (@Dukefan11) reported 1 hour ago

  @Roku I'm a minimalist. On the home screen, your recent update added several items such as "the best across your streaming services" row, "jump to" row & an add apps button. The screen now feels very cluttered. Please help me hide these. ChatGPT says it cant be done.