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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (26%)
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Buffering (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Crashing | |
 Uruaçu |
Buffering | |
| Puyallup |
Crashing | |
| Topeka |
Playback Issues | |
| Conway |
Buffering | |
| Detroit |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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justcallmekaren
(@bigkajones) reported
@edavidds ROKU IS A VERY POOR SERVICE . NO CUSTOMER SERVICE I HAVE BEEN IGNORED FOR MONTHS WITH BROKEN EQUIPMENT THEY SOLD ME. THEY ARE TRYING TO SILENCE ME BECAUSE I WARN PEOPLE NOT TO TAKE THE BAIT. YOU WILL REGRET IT WHEN YOU NEED HELP
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Blicky
(@JayJonah97) reported
@wintrrtimecold @wintrrtimecold where does it work for you, da website won’t load? Are u on roku/fire stick?
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Hard Money’s Million Dollar Troll
(@hardmoneytroll) reported
@paramountplus I tried watching this with my 4 year old and this platform is laggy and glitchy like crazy! Only app on our smart tv or roku that does this.. fix your platform if you expect anyone to stay on
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DGuillory🇺🇦🇺🇸
(@DGuillory10) reported
@AMCPlus I would like to watch this, but your app doesn't work on Roku. Crap customer service.
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Max
(@MaxwellHeilvile) reported
@kajinman_art Personally I’ve had little to no problems on my Roku. I think my only complaint was certain shows or movies would on occasion do double subtitle posts.
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powerpunch87
(@powerpunch87) reported
@RockBottomNews1 @BleacherReport This was one my android phone, one 3 separate laptops, on Roku that didn't work. Even try digging out my old Chromecast no luck.
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Hard Money’s Million Dollar Troll
(@hardmoneytroll) reported
@paramountplus We’ve been trying to use this platform and it lags and loads on every program.. no other apps on our smart tv has this issue and this issue also happens on roku.. fix your broken platform before we stop paying for it
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Robyn Alex Penn
(@brontepaper) reported
@fuzzyfromyt @MLBRandomStats I’ve had two no real issues. I am a bigger fan of the Roku though
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KAS MOTORSPORTS
(@10kirk25) reported
@weatherchannel You need to look into your roku app. It keeps giving an error. Has been for several days. You also need a support link on your website.
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Brandon Nueman
(@Nueman94) reported
@MLBRandomStats I got rid of my Fire Sticks for this reason. Switched to Roku and have zero problems.
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ᴀʟʟɪᴇ
(@fairytypebeat) reported
@ShaneBitterling Idk if it helps but I saw someone else today on Twitter say that they were having trouble with theirs today? I don’t use Roku so I have no idea how it works. Might be a coincidence. Thought I’d say something before you buy a new one.
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justcallmekaren
(@bigkajones) reported
@ELXICO111 ROKU HAS NO CUSTOMER SERVICE. READ THE REVIEWS AND BELIEVE THEM THEY TOOK MY MONEY SENT ME BROKEN STUFF AND NOW THEY WANT TO IGNORE ME.
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This Miss Molly
(@mholzschlag) reported
@AntonPeck Hey Aunt I'm not a problem YouTube on my Roku is better than on my phone I hate this Google Voice so much I'm afraid I'm going to toss this phone out the window I've thrown it before the Roku I can't pick up it's just too big LOL thank you for the share I love it
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Deirdre 🏳️⚧️ (gf arc)
(@oh_Deirdre) reported
@erikjodko I did. That didn't work. I bought the event using the b/r app on my phone using Google pay. I can use the paid chat on the stream but not view the stream. Roku and browsers say I need to buy it. I bought revolution the same way with no hiccups.
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Ted Geoghegan
(@tedgeoghegan) reported
from
Manhattan, New York
Watching #ObiWan and I’m getting a message stating that my @Roku TV is overheating. Never seen it before. Any thoughts or ideas, tech friends? Maybe because of the stream quality?
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Holly
(@_HollyC__) reported
@Roku If only my roku would connect to my wireless. Off & on issue for two years. No customer service to speak to.
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Jon Berg
(@jonjberg) reported
@mrbusche I used it on my Roku but I had to change a setting that would allow it to downgrade the stream from HD to SD or it would buffer like hell. Don't have this problem with any other apps, tho.
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Kevin Bates
(@wisehumanity) reported
@GameSack I could only get 5.1 on the PS5. Fire TV 4K Max, Apple TV 4K gen 2, and 2019 Shield TV Pro didn’t work. I tried disabling all audio formats but Dolby. Haven’t tried Xbox Series X, Roku Ultra 4670 or Fire TV Cube gen 2 yet. I don’t know if it’s equipment, setting, or just YouTube.
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EdwardJames
(@EdwardJames_K) reported
@BackupHangman Ordered it thru Sling and it was jittery no matter if I ran it thru Roku/Sling or the version built into my tv. Thought about B/R next time but you all have me worried now. I know someone who had no issues with Fite TV
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Evan
(@_revofEv) reported
TCL Roku Tvs are the absolute WORST i hate this damn thing
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robluhrs
(@robluhrs) reported
@dustweetr Yeah.. I watched Semis on my phone yesterday, but it refused to let me watch this match.. finally had to go with ESPN app on Roku but signing in with my YouTubeTV login. Just annoying (but it works.. so I guess.. who cares?)
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justcallmekaren
(@bigkajones) reported
FRIENDS DONT LET FRIENDS USE ROKU THEY SUCK SO BAD. TRY TO GET HELP IT DOESN T EXIST.
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dan zimmerman
(@danzimmerman19) reported
@BrandonThurston My first charge didn't work for my app, and then have to buy it through the Roku app, so we shall see how it goes to get refunded
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Josh
(@WrestleWithMtns) reported
@loveyoumake24 Huh. I’m using bleacher report and have for every aew ppv and I’ve never had a single problem. I always preorder it through the App on my phone and watch on my Roku. What problem are you having?
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Thomas Valois
(@SlyBoogs) reported
@BallySportWest your Roku app hasn’t worked for 2 weeks. Seen a lot of others online complaining about the same thing. Any plans to fix this?
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Frank Domenic
(@TMTC_Crash) reported
No wonder Roku stock is in the toilet…their remotes drain batteries in seconds and the app is pure trash. Unless you’re willing to replace batteries every 30 minutes, their remote doesn’t work. Garbage!
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Maréchal Lannes 🇺🇲🇪🇺
(@_JeanLannes) reported
The AirBNB we're staying at has Roku on it and we with that HBO Max meaning I can watch all their terrible movies without having the fact I paid for it on my conscience meaning I can give my raw, unadulterated, unhinged opinion on it.
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Ted Geoghegan
(@tedgeoghegan) reported
from
Manhattan, New York
@HeyPony1 @Roku My problem is that I have an all-in-one Roku TV. I can’t afford to get a new one right now.
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S.W.
(@swestphal77) reported
Using Roku remote with no issue for hours. Then Remote doesn’t work. Replace batteries. Nothing. Read instructions to reboot. Nothing. Voodoo dance. Nothing. Pray. Nothing. MF Roku website for 9th time. Nothing. About to smash against wall. Magically works. FU @Roku
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sparto
(@sparto91) reported
@JensGriffon @Roku @SIRIUSXM It's been awful 😞