Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Buffering (29%)
- Sign in (25%)
- Crashing (23%)
- Playback Issues (19%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Columbus
|
Sign in | 8 hours ago |
 Mississauga
|
Buffering | 13 hours ago |
 Livramento do Brumado
|
Playback Issues | 13 hours ago |
|
Vancouver
|
Buffering | 15 hours ago |
|
Roswell
|
Buffering | 21 hours ago |
|
Charlotte
|
Buffering | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Reigh S. (@ILoveIdahoSpuds) reported@Roku hello, whatever forced update that was just received by my Ultra just bricked my device. Factory reset not working. Error 023.4. “Reset to factory settings” fails. Any suggestions?
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Tim Wesolek (@WesolekTim) reported@Roku I live in the Washington DC DMA..but you keep putting me in the Charleston WV DMA..for work I need to be able to see DC stations! How do you make this happen ASAP!!
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Dr. GigaDad, PharmD, BCPS, BCEMP (@Shayne_McKee_) reported@enhanced_games @Roku @ResortsWorldLV Crazy that it took you until now to announce where you’ll be hosting the games. Terrible marketing.
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Reductio ad absurdum, PhD. 🐑🥫😘 my 🫏. (@tweetbuster01) reported@Roku @calvinbrain97 I have a issue with it. On several Roku’s and EXCLUSIVELY ON SPECTRUM app, the closed caption feature just stops working even though it says it ON. And it’s in ALL programs and channels on the app. WTF. I have to exit app, load something else then come back to Spectrum to fix
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Bill Foody (@CnsmrsFightBack) reported@Roku dipshits, your new "backdrops" screensaver doesn't work. It just hangs on the splashscreen on Roku TV #incompetent
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Roger Pollard (@RogerChrista) reported@hulu_support I have 1G internet using a @Roku Ultra. It’s not an internet or device issue. Like I said, it’s ONLY on this channel and ONLY for games, not regular programming.
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Jason (@ManuteSwol) reported@Roku Are you guys having some kind of outage? One of my devices failed to update... I factory reset it and now cannot add Apps. Your web site says there is a known issue. How about an update?
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Glenn 🇺🇲⚓️ (@gcanderson57) reported@PlutoTV I'm having a lot of issues with your app on my @Roku . The app freezes during commercials and I have exit to Home. My ROKU is running software version 15.1.4 Build 3321. Yes I've restarted the unit and no it doesn't help. Your app is version 5.45 Build 3 I've cleared the ROKU cache, removed & reinstalled your app.
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(Rebəl) Shane (@Smoke3x) reported@Roku your @espn app is STILL screwed up! Y’all need to fix it!
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Michael Brand (@michaelbrandorg) reported@hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?
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TeRIFIER44 (@JonKjackson) reported@RhondaShear @Roku I cannot find a single thing about Up All Night. Please help.??!!!
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Support Your Producing Housewives (@RespectProdHWs) reportedFYI - no one sure ever by another #tcltv #rokutv - they are the worst. And then you call and the phone hangs up. Never again. @Roku @TCL_USA
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Eric ✝️🇺🇸 (@EKershner) reportedHey @Roku. I had a device apparently fail. Bought a new streaming stick and there was nothing wrong with the device. Now I am thinking this is a "you" issue. Currently, I am unable to add the new device. In addition, I am able to log into my account via the Web but not the Android app.
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Brian Keller (@keller5327) reported@Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!
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Eff-the-left (@norcal06warrior) reported@Roku All other steaming apps work fine, it's only happening with Netflix
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angel claw (@AngelClaw316) reportedif u work for @Roku please know that i hate you
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WedNightDinner (@DinnerWed) reported.@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?
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RyanS (@RyShan24) reported@rumblevideo I have a brand new @Roku tv and can’t watch your podcasts on any speed but 1 fix that ****!
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Matt Pierce (@MattPierceblog) reportedThis entire @F1 and @Apple agreement has been fine broadcast wise but it's this entire bullshit around it being forced into another subscription, lagging latency when using a smart TV, and crap. Just give me my F1 app on @Roku with a single sign in and one reasonable subscription
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🐸💚💚💚 (@desunyan2) reported@Roku I need the apps I use right at the top. I need to rearrange the quick access area and I cannot. Tell me how to rearrange them. I have to scroll all the way past a bunch of stupid junk to see my apps on the order I want them in. Tell me how to fix this immediately
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Robby Thomas (@RobbyThomas2525) reported@Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my
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Kyle Lambert (@kylelambertkc) reported@Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.
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Rikki Ratliff (@rikkiratliff) reported@james37144 @Roku It's working for a lot of people but as Glenn said on radio and on the Commuity page it still needs polishing but we tried to get it up in time to work out the kinks before the special.
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Kickball Legend (@DrinkyUncle) reported@MSNOWNews your channel on @Roku has not worked in two weeks. Every other channel works fine. It’s you. Maybe you can fix that ****?
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Faithful Gaming (@ColshopS) reportedHey @Roku update your TVs. My Roku TCL TV has been consistently having issues displaying anything connected to an HDMI port!
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Bill K. (@Hubbyboogie) reported@LCLoudmouth @Roku I think I read they’re going to be fixing that issue.
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Ken Brown (@Ken_Brown_FL) reportedHey @hulu_support I am unable to log In and your chat folks actually hung up on me. I have not moved yet your app says I have. I do not have this issue with any other app on @Roku . #customerservicefail
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Chris Nalwasky (@ChrisNalwasky) reported@Roku @FOXSports fix your app. I signed in 5 times and it’s not working.
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Mary Ashbaugh (@MaryAshbaugh6) reported@Roku fix your ESPN app please. Tired of the games going backwards and freezing up.
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LIBER000 (@Samael1976) reported@CordCuttersNews Great! I will make sure after I throw this POS TV down the stairs that I never buy another @Roku TV again. Every update makes my TV more useless and unusable. Can't wait! 😒😑