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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (24%)
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Buffering (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ocean City |
Buffering | |
| Dallas |
Playback Issues | |
 Brasília |
Sign in | |
| Dallas |
Video Quality | |
| Collierville |
Sign in | |
| Santa Maria |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Rovi 🖋️💭 📖
(@rovi_adams) reported
@lizaj1129 I couldn't even install Viki because Roku is not in my country and they work in really weird ways. Back to fire tv.
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Benny Hayes
(@BennyHayes13) reported
@RokuSupport I used Roku for years. Now unable to connect. Many others with same issues. No other fix, so I ordered a Fire Stick.
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Steve Porter 💙
(@stevenjonporter) reported
@itvhub hi. The Roku TV app still won't load programmes. It says unavailable. It only work when uninstalling and reinstalling the app. Are you able to check this? Thanks
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Rus
(@Rus30201676) reported
@Roku Fix your damn update 1/2 my channels no longer work. You guys suck
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CometCatzz
(@cometcatz) reported
this morning i woke up with the roku plushie in my hand like this i don't know what i did or how he was in my bed this is the worst!
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Gareth Gilson
(@garethgilson) reported
Very frustrating that the only way to watch @NLL in Canada via @TSN_Sports is dropping audio every few minutes, has a terrible web interface, and no app for my smart TV or Roku.
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Lee Bryant
(@LeeB1981) reported
Thank you #Roku for the worst updates ever. Companies usually update products to make products better, but not you.
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Dr. Samantha Zeitlin
(@SamanthaZeitlin) reported
@shelbyspees I’m using an old roku right now, and noticing more problems with multiple channels than on a newer one.
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Benny Hayes
(@BennyHayes13) reported
@RokuSupport Same issue. Bought a Fire Stick. Former long time Roku customer.
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Freckled_Smudge
(@Freckled_Smudge) reported
@Roku are you cutting out OAN's feed on purpose? I know we have some important trials going on. This never happens on a slow news day. Its sus! No other channel on my roku is having issues.
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Misty Ho, Ho, Ho 🎄🎁🧑🏼🎄
(@MistyLaree) reported
@TeamYouTube YouTube app won’t open on Roku tv after last nights update. No error message, just reloads the Roku menu. If I can access YouTubeTV on my TV any more, what’s the point?
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Zetta Monteith
(@Zettabyte_M) reported
@Roku @TheRokuChannel now the same thing is happening to my Roku Channel Showtime app. WTH fix it already
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Jennifer R. Curry
(@Dustbindiva) reported
@Roku Can I order a replacement remote for Roku 2. I seem to have lost my Roku remote and it does not work with the regular TV remote.
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Bobby Mac
(@bobbymaccpa) reported
@Roku I've been a Roku user for many years. I also have been a subscriber to YOUTUB TV for a long time. Problem I have is, I upgraded my bedroom Roku to a newer model. Now I can't load the YOUTUBE TV app even though I am a long time subscriber. Is there a fix for this?
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BryanInMo - F**K THE GOP! THEY ARE TRAITORS! 💯
(@BryanInMo1) reported
@Roku FIX YOUR SH**!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 10.5.0 UPDATE is sluggish. Paramount+ barely works, Apple+ barely loads. How many complaints on SM do you need from everybody before you do something?????????????
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S. L. Taylor
(@SLTaylor_Author) reported
@walmarthelp @RokuSupport We ordered a roku ultra lt & had a delivery date, but now we've been told it's been back ordered with no clue when it'll arrive. They're still available online, so that makes no sense. Please help because this is getting ridiculous.
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Deacon Brooks
(@Bee4oreal) reported
@Texan_Live I'm having trouble finding the app on Roku, firestick and android tv
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Benny Hayes
(@BennyHayes13) reported
@RokuSupport Save yourself the headache, and switch to the Fire Stick. Roku weakly acknowledged a "small" problem with a "few customers."
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SamSam🐢
(@samantha1eigh1) reported
Hey @Roku can you fix the audio on the nbc app? Its been months now…
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LaTerice
(@misslarule) reported
My @Roku tv is trash. Can not connect to the internet at all. Says the wireless MAC is 00:00:00:00:00:00 and I can’t change it. No support gives any info on fixing it. Just endless threads of other customers having same issues, no solutions. **** @Roku
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Rus
(@Rus30201676) reported
@Roku Fix your broken system. Amazon fire coming soon.
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Susan Yant
(@pauba1946) reported
@TheRokuChannel Just watched the Roku channel for the first time. VERY DISAPPOINTING!!It constantly crashed. I have fast internet and never have crash problems with Apple, HBO, Netflix, Hulu, Disney+. If I hadn’t wanted to watch “Zoey’s Christmas Special”, I would have given up
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Dave Van Buren
(@davevanb) reported
This @TIDAL app for the Roku needs some work. I can't even repeat an album or playlist smh
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Trisha 💕
(@yourelovedbeyou) reported
Is anyone else having trouble getting @Spotify to load? I have it set up on my roku tv and some days it will load and other days it won't open at all. #Spotify
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Alli Babaras
(@AlliBabaras) reported
@Roku, there is no way to contact you guys. this is terrible I have 3 Roku devices. The Communication link to manage emails, there is no information also, there is no back button to go to the previous page. Can I get an email or phone number to contact u to find my purchase?
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A good book 'n a brew 📚 ☕
(@NatterBlog) reported
@RokuSupport Great start with a Roku Express. Straight out the box and remote doesn't work. Remotes not working seems to be quite an issue with these things when googling for help. Came to conclusion it might be a good idea to make a better product 🤨
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Justin Gannon - Realtor - Las Vegas
(@702Sales) reported
@GoldandSteelVGK Honestly...because I stream everything I can't watch VGK on AT&T Sportsnet (because they don't have a streaming channel on Roku/Xbox) so it doesn't bother me. Better quality than the other way I stream their games 👀
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Benny Hayes
(@BennyHayes13) reported
@RokuSupport Goodbye Roku. You will not address your connection problems. No customer support.
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Zetta Monteith
(@Zettabyte_M) reported
@Roku @TheRokuChannel a little help from anybody about my problem???
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Turning Point
(@PinealP0wer) reported
@adultswim fix your @roku app. I can’t steam any episodes barely and I’m logged in via cable sub. Also can’t even AirPlay to roku from iPhone 11 because keyboard won’t come up to type in code on tv that needs verified to stream. Ridiculous.