Is Roku down?
Some problems detected
Users are reporting problems related to: sign in, playback issues and crashing.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 08: Problems at Roku
Roku is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Playback Issues (25%)
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Crashing (24%)
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Buffering (18%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Playback Issues | |
| Charlotte |
Sign in | |
| Tiffin |
Playback Issues | |
| Jacksonville |
Buffering | |
| Kansas City |
Sign in | |
| Tulsa |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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John Cary
(@JohnCaryBG) reported
@btvipstatus On Roku app, I was logged out. When I entered my credentials, it said “email/password combination not found”. Same issue as a couple of months ago.
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Molly Henery
(@BloggingBanshee) reported
Gah I still can’t get shudder to work for me!! Second day in a row. It’s works on my phone but not through my Roku.
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Nathan
(@indiananathan) reported
Unless it's @Roku 's fault. Either way. The two of you need to work together and figure this out. It's boring watching the news all day. I need music.
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Maggie Kuenzi
(@MaggieVanWinkle) reported
@AmazonHelp I haven’t but this has been really frustrating and my fire stick is basically unusable it’s so slow so I’m buying a @Roku thanks
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Nathan
(@indiananathan) reported
HEY @accuradio - put your app back on Roku. It's driving me nuts not being able to listen to music at work during the day. This is stupid.
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Tana Despotovic, MPH
(@tana_despotovic) reported
@discoveryplus won’t work on the @Roku tv. It just freezes & then kicks me out. This has been happening for over a week.
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rainy a goofball
(@rainydaysATL) reported
Crunchyroll on roku sucks so much ***. It is impossible to watch anything due to video freezing. Netflix and YouTube work just fine
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Lisa Trifone
(@LisaBeesa) reported
Apparently old seasons of GBBO vanished off Netflix recently? Two things: 1. Streaming rights expire, content moves platforms. It’s all (mostly!) licensing deals, nothing is forever. 2. Apparently they’re all streaming on Roku now, if you really need a fix (see: @JustWatch)
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ℭ𝔧
(@Cj_TheInnovator) reported
@hulu_support how do you fix the “P-Dev320” error code?? Been having this for the longest only happens to my roku. Not the rest of my household.
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Nathan p
(@Nathanp72914687) reported
@chill13ave @Roku Nothing but problems with Roku
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Chris
(@COsportstakes) reported
Trying to watch Rings of Power but it keeps crashing my prime app on Roku and it buffers every few seconds on my iPad. Anyone else have these issues?
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Merv
(@gadget_merv) reported
@hulu_support ever since the android app update on 9/7, playback skips/hiccups every 2 seconds and playback is borderline unwatchable. I've seen multiple posts about this as well. This is only happening on my android devices, my Roku is not affected. Please fix soon! thanks
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K.
(@unlucky17een) reported
@icegottti @hotgirlj__ Roku tv should work
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The Orange Remembers
(@OrangeRemembers) reported
@COsportstakes It puts an error screen on my roku when I try to fast forward or skip the intro/recap.
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Neo Jen. ✨️
(@sputnik2720) reported
The very next encounter was a Geodude UGH. 😭 Oh well, I'll make this work. Roku and Violet dream team.
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CTB Nick
(@CtbNick) reported
Mf Gon disconnect from the wifi and Ian got no ****** remote so the app not gon work…I GOT THE ONLY ROKU TV IN THIS MF
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ЯΛBBI🇺🇦PΣЯFΣᄃƬΣD
(@Simply_Rabbi) reported
@ItsBobbySocks @AscendantNomad I notice that when I watch on YouTube, live streams have trouble opening. That being said, YouTube has a ROKU app, and Twitch got rid of theirs.
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NOW Help Team
(@NOWHelpTeam) reported
@su_harrison Hi Susan, there we're a few issues with the app recently and a fix is being worked on for Roku devices. Sorry about the inconvenience - TD
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Viki Status
(@VikiStatus) reported
@JonesRossie418 @Roku We're really sorry to read this! Could you please try reinstalling your Viki app before trying again? If you still face issues thereafter, please send us a DM with your device details and Viki username. Thank you!
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Chris
(@COsportstakes) reported
@OrangeRemembers I guess it’s too high quality of video for a Roku to handle? Lol I’m casting it from my iPhone to the Roku now and it’s working.
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WhateverBitch 🏳️🌈♌🧘🏾♀️
(@IknowsBestYah) reported
I’m ****** I don’t have a laptop charger my ******* Roku remote won’t work fuckkkkkkkkkkk 😩😩
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RAFAEL Reyes
(@bowlly) reported
@CBSSports I keep getting a error signal for cbs on my roku device Please fix so I can watch the football game
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FoefoeHamham
(@Takeshimas1122) reported
@PointCrow Pretty sure I still can’t use twitch on a TV. I can only do it on pc or mobile. Give me the ability to watch on couch platforms and I’ll be around more. Like lemme use it on a roku or something it’s not that hard YouTube does it no problem.
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Nathan p
(@Nathanp72914687) reported
@Roku Roku is absolute trash. Nothing but technical problems with your service. I recommend nobody use Roku.
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Altruistic Tom
(@AltruisTom) reported
@babygirl_bones I know it depends on how you get there. Roku vs Amazon vs PC vs mobile. It is frustrating they dont all work the same. My TV saves Star Trek in my recent searches, so thats a 'workaround' of sorts.
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Dee wants you surrounded by love. (She/Her)
(@GeorgiaDeeLight) reported
@ADMoseleyRdWrtr I do, but they're stuck on the wrong language on Amazon and I think my Roku is out of date and I can't find a setting to fix it. New one coming tomorrow will hopefully fix it.
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Amazon Help
(@AmazonHelp) reported
@Corey74566419 Hi! Sorry for the trouble you're having using the Prime Video channel on your Roku device. To try to resolve this issue, please remove and add the channel again on your device. To remove the Prime Video channel from your Roku device: 1/3
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kat
(@Kitty__Pick) reported
somehow rolled on my roku remote & on plutotv in my sleep n woke up to newtons cradle loudly clicking in a scene from one of the INSIDIOUS movies HELP
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❤🧡💛 prawninator 💚💙💜
(@prawnination) reported
Looks like @sparklightcares internet service is down, and I'm not an isolated case. But let's be real; it's been having issues for weeks/months now. Both my @Roku and @alexa99 devices were having connectivity issues out of the blue, too. Time to switch ISPs, maybe. 😑
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Stacy
(@stacymcgrory) reported
@cjdcat @HBOMaxHelp This isn’t a Roku issue as it’s happening on our smart tv as well.