Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (31%)
• Crashing (25%)
• Sign in (22%)
• Playback Issues (18%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Naples	Crashing	12 hours ago
Township of Evan	Crashing	21 hours ago
Mechanicsburg	Playback Issues	3 days ago
Gardiner	Buffering	4 days ago
Westland	Buffering	5 days ago
Fort Lauderdale	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  William Hurst (@William45811350) reported 4 minutes ago

  @TCL_Global I will never buy one of your products every again because of the garbage @Roku does. i should not need to connect to the Internet to make changes on my TV. Absolutely terrible. I paid $1000 for my TV, I should have comple control of it. Never again.

• 
  Connor Smith (@CK_Smitty) reported 5 minutes ago

  @foxone App isn’t working on @Roku. Turns on for 5 mins then goes back to Home Screen. Help.

• 
  Born Free Pronoun-free 🇺🇸 (@SLnat) reported 6 minutes ago

  @Roku you’ve got to do something about your remote control design. It’s terrible! The buttons don’t depress well, they roll and often require pressing multiple times to make a selection. Take a page off Xumo, Apple TV or FireTV. Redesign your remote!!

• 
  Duchess of Phelps (@MrsRedRage) reported 8 minutes ago

  @Roku your AI generated commercials are awful.

• 
  Mean Chihuahua #🍊❤️🤍💙🐕 🇺🇸 🍊 (@MeanChihuahua1) reported 9 minutes ago

  wtf @Roku? What is the deal with our TV. Just left my dad’s house 2 hrs away & his Hisense/Roku TV had logged him out and removed all of his app’s & settings. Just got home to my house and guess what….. all my apps are out of order & all of them require a new login/pw…. Ffffff

• 
  court (@allherdanger) reported 12 minutes ago

  @Roku I did a system restart this evening and it seems to have fixed the problem! 🫶🏻

• 
  tac0ghost 👻🇺🇲👻 (@tacooghost) reported 14 minutes ago

  @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

• 
  cShell (@conchShell11) reported 17 minutes ago

  @Roku The May 8, 2026 software update ****** up the HDMI CEC, so that it no longer allows me to control the VOLUME or MUTE for my audio receiver with my Roku remote. After doing a Factory Reset, it STILL doesn't work. HDMI CEC is no longer in the settings. WTF? Please FIX this ASAP!

• 
  shane✌️👍 (@shane_grand1) reported 21 minutes ago

  @Roku The new home screen is terrible..switch it back

• 
  🎣 (@SpangleAngler) reported 23 minutes ago

  @Roku If the playback speed on Roku TV for U-Tube videos suddenly stopped working and that feature is no longer even available (it once was), is that fixable through Roku support or is that @YouTube who would fix it? Our family's TV used to have playback speed options but now doesn't

• 
  Unapologetic Deplorable (@Squirdlok) reported 27 minutes ago

  @RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!

• 
  Kyle Lambert (@kylelambertkc) reported 30 minutes ago

  @Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.

• 
  Victor Valencheck (@blau_vic_grana) reported 31 minutes ago

  @Roku I HATE this update. I want control of WHAT I see on m6 homescreen. I have to scroll down the page past a bunch of crap to see MY APPS. Fix this now!

• 
  Isabella Valentine (@PrismaticOwl) reported 31 minutes ago

  I generally just let the @Roku screensavers scroll while I do other stuff, but I think it got an update recently because the Roku City screensaver just flat does not work anymore. It's a black screen. Back button doesn't work. Gotta use the Home button to return to the menu.

• 
  Matthew Keys (@MatthewKeysLive) reported 33 minutes ago

  The biggest problem with our @Roku TV: It's not earning the company any money because it is stuck in an unfixable boot loop. I bought this TV at Best Buy three years ago. It was for an elderly family member. She loved it. Until she didn't. As I was packing for the StreamTV Show last month, she called me to say her TV kept rebooting itself. "It's stuck on the spaceship thing," she said. I had no idea what that meant. I gave her my Sony TV to use while I tried to fix the problem. And let me tell you something, I have tried literally everything. I searched online for a fix, and found a number of Roku TV users who have encountered the same thing: For no reason, their TVs just randomly started boot looping, and trying to download and reinstall the firmware through Recovery Mode was no help. Some people suggested holding down the reset and power buttons for a certain length of time. That didn't work. Others suggested draining "zombie power" by pressing the power button for a half-minute while the TV is unplugged. That didn't work. A few said connecting to a mobile hotspot while in recovery might work. It didn't. One person suggested hooking the TV into a router via Ethernet. Well, this TV doesn't have an Ethernet port. This is the second Roku-powered TV that has caused us an issue. The first was a Walmart Onn-branded TV that died after six months. I figured one of Roku's own TVs was a reliable replacement, because the company told us as much when it started making its own TVs a few years ago. Then, executives promised that shipping Roku TVs where the company controlled the entire supply chain would help it make better-informed decisions about how its users were interacting with their devices, which would lead to better hardware and software experiences. Ultimately, our issue likely boils down to this: Roku uses cheap hardware in its smart TVs and streaming boxes to keep costs low. Executives said as much earlier this year when they affirmed that the ongoing processor and RAM shortage was likely to be a boon for Roku's business, because the company's operating system doesn't require premium hardware to operate. But the decision to use cheap hardware also means that it is more prone to breaking, and that is a major problem for a company like Roku. The company's $1.1 billion platform business is inherently dependent on consumers having reliable hardware that allows them to interact with said platform. When streaming devices and smart TVs break, it not only prevents customers from using their platform, it leaves a sour taste in their mouths — and customers are prone to abandoning the platform for a competitor. Which, in my family member's home, is now what has happened. She's inherited my six-year-old Sony TV, and she loves it. She's not giving it back. It runs Android. There's a bit of a learning curve, but she's committed to figuring it out. "I'm done with Roku," she told me. "I hope Fox knows what they're buying." $ROKU

• 
  Sera (@Seraknits) reported 35 minutes ago

  Don’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.

• 
  Tim Wesolek (@WesolekTim) reported 36 minutes ago

  @Roku I live in the Washington DC DMA..but you keep putting me in the Charleston WV DMA..for work I need to be able to see DC stations! How do you make this happen ASAP!!

• 
  Old Cynic (@SorryImDeadTru) reported 38 minutes ago

  I have had @Roku streaming and TVs for over 7-8 years. I have currently 5 Roku TVs in my house. And I am about to dump them all. One about 6 months ago just went black screen. Fine it was cheap replaced it. Might have failed because of the issue in the recent class-action. But what is really getting me ready to leave the platform is Roku search. It always pushes the rental or paid options over what is available from the streaming services I already have. EVERYTIME. I'm looking for something to watch find a couple things in this app or that app, keep looking around decide XYZ movie is the best I'll find right now, but can't remember which out of the 5 I saw it in, go search and the options presented are paid. Half the time it doesn't even include the streaming services it knows I pay for. @Roku you are pushing too hard on your profit over the customer experience that has had me over the years adopt and standardize on. Example. Free on Peacock but these are the options you present.

• 
  MrScottFletcher (@MrScottFletcher) reported 43 minutes ago

  @Roku - your latest updates have really borked antenna live TV recording. Almost unusable. Rewind works until it doesn’t, sometimes just wipes out the buffer, doesn’t show the cursor/scrub time on the timeline, no more thumbnails while scrubbing? Ouch.

• 
  Michael Brand (@michaelbrandorg) reported 45 minutes ago

  @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

• 
  wizard who hates ai (@0U0S0E0R0) reported 48 minutes ago

  @Roku @AMinecraftMovie @WBHomeEnt nobody ******* cares fix your load times

• 
  YourHead Drone (@DronePremier) reported 53 minutes ago

  @daisy_musician @paramountplus @Roku Paramount is the only one we had issues with. Appears it was a Walmart plus issue for us.

• 
  Autistic Addie 🍉😷🇵🇸💜 (@ghostonthstereo) reported 54 minutes ago

  @Roku Again, your messages are shut off, but I’ll just deal with the problem. It’s not worth all this back and forth hassle.

• 
  Bryan Wayne (@mrhappybw) reported 55 minutes ago

  @Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.

• 
  Arlene (@zfatcat2) reported 55 minutes ago

  @EarperMarine @Roku Are other people having the same problem? It's a Roku and/or TV programming issue that affects the apps running on it. Jeez...what a pain...I'm sure. 😳

• 
  Bryan Wayne (@mrhappybw) reported 58 minutes ago

  It took until July for me to get this “New” Roku Home Screen and it is awful. And reading the comments since @Roku rolled it out seems it has been awful for a month now. A two year could have done better. Reverse this ****.

• 
  Stacey (@Nerd4915) reported 59 minutes ago

  @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

• 
  Roman Empire (@saveusroman) reported 59 minutes ago

  @Roku fix your espn app.

• 
  no, i don't think i will, thanks (@a9ymous) reported 60 minutes ago

  @Roku stop continually making the Live TV interface worse, it's one of the reasons we got this RokuTV (pause/rw terrestrial TV). and fix your subtitle support, constantly having to go back to the main menu and unselect/reselect Always On.

• 
  Osondu Esonwune (@OsonduEsonwune) reported 1 hour ago

  @Roku @norcal06warrior Roku I’m having the same issue on the Netflix app on my Roku tv