Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (33%)
- Sign in (26%)
- Buffering (22%)
- Playback Issues (16%)
- Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Spring
|
Sign in | 17 hours ago |
|
Los Angeles
|
Crashing | 23 hours ago |
|
Lansdale
|
Buffering | 2 days ago |
|
Clifton
|
Crashing | 2 days ago |
|
West Chester
|
Crashing | 3 days ago |
|
Phoenix
|
Crashing | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
Bryan Wayne (@mrhappybw) reported@BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.
-
Frog Salsa (@FrogSalsa7625) reported@Roku Dear Roku. Please fix the HDMI issue with Playstation 5! Ever since your new 'improvements', my TV shows a blank screen and repeated attempts cause it to crash and reboot. Also, I hate that I cannot control the way I want the home screen to appear the way it was before.
-
Random Acts of Crochet Kindness (@stuckathomemom) reported@LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
-
Greg Spencer (@gspence1) reported@Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.
-
George H Frost III (@ghfrost3) reportedSo I pay for a subscription on @Roku payment goes through they get the money. Subscription does not work. @Roku is good at taking the money but… that’s where their part ends taking the $$. **** doesn’t work and zero real support. You ******* suck and I’m going back to cable.
-
Doc Myers (@JDMyers77397139) reportedI wish you two, @Roku and @Crunchyroll could work it out that I could watch my subscription when I'm away from home and my Roku t.v. Letting me watch on smartphone.
-
KrisNVnmiP (@SophieMae1022) reported@red_chem_lite @Roku Try the bitter apple spray, it really deters some dogs from chewing specific items. A little of it rubbed on the remote might work. Also have you tried the ultrasonic sound deterrent? That stopped our dogs from bad behaviors. If you see them going near the remote press it. After a few times they should associate the remote with that unpleasant sound (that only they can hear!) Good luck
-
Jon P (@BamaGrad00) reported@roku The new home screen is awful
-
Starko (@Starko2341) reported@ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.
-
Mare Loch (@Mare_Loch) reported@Roku Hey! Fix your closed captioning! Doesn’t even work on your own commercial channels. You know, the channels that show commercials every two minutes? Do you hate the hearing impaired or what?
-
Hammer Hains, The Fud Dude (@HammerHeadcases) reported@Roku @Country2018gal We've had the same issue recently.
-
Benny The Droughtman (@KenNort19009544) reportedYou need a login to use the Roku remote now? Wtf? @Roku That mighty dolla got y’all on yall knees boy
-
Mitch (@MizNizzle) reported@hooplaDigital programming on @roku tvs has problems with closed captioning. Won’t display text. Happens across multiple TVs/setups. Can’t pause video either. Happens a lot.
-
Brian🇺🇸 (@BRH1776) reported@Roku I’m trying to cancel my subscription to @AngelStudiosInc every time I try to, tells me I got no subscriptions with you. I got a few. Angel says I can’t cancel because I gotta go through yall. Help.
-
Zakk Cornish-Fraser (@ZakkRyan) reported@swiftfairy_13 @DiscussingFilm @Roku I highly recommend any tv that doesn’t have a build in service like Roku. Many makers and retail chains can sell same models but last few numbers are dif so you get less quality out of it. There’s some fantastic options out there though
-
Doc Myers (@JDMyers77397139) reported@Roku when I sign in , you don't send the code. When I tell your crappy ai I want an advisor it sends me back to the sign in. When your customer doesn't want to speak with a F'ing Ai listen to them.
-
Abnormal Accrual (@bbm010) reported@robinivski @ContrailsAI @Roku Yep. They are one of the worst ASC 606 sinners.
-
alex (@alexsears97) reported@FehInsane @Roku Happening to me too. This update was terrible
-
A Howard🛩 (@ahoward7652) reportedDon’t buy a @Roku TV. Support is terrible. TV worked perfectly for 30 days then starting have echo with optical and built speakers on. Did everything support told me to do no luck Now they ghosted me! All I want is to have it replaced.
-
Stepford Diana (@StepfordDiana) reported@Roku You've removed the option to cancel a paid app subscription on the new homepage I need help
-
Reality Bites (@realitybites_11) reported@Roku @RokuSupport your product is becoming unusable. Constantly unpairing the remote after exiting an app.
-
Tom Foolery (@1nject0rX) reportedThank you @Roku I've been paying $70 a month to @DIRECTV for the exact same channels as you all and you have way less commercials and better quality. Thank GOD I found Roku
-
steve (@steve48717445) reported@Hisense_USA @Roku Apps will just crash. Don’t get a Hisense. I have to get a new tv
-
Keri Marie (@KeriMarie317366) reported@Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!
-
Chunky Stardust 🏳️🌈🧀 (@ChunkyStardust) reportedHey @Roku @NFL you need to fix the nfl app it wont open. I have uninstalled and reset everything. Every year the nfl app is the worst app ever invented. I enjoy NFL plus but man you guys gotta make an app that works all the time for once.
-
Sydney 👑 (@LoveMyFFAJacket) reported@Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.
-
Mike Bryant (@djmikebryant) reported@Roku please bring back the other Home Screen. This new one is awful. Thanks
-
Jake K (@Jakewk) reportedOk @Roku I’m trying to watch Fracture on my Roku TV Channel and you have a perverse glitch that when I try to rewind for a short time, it sends me back to the first few minutes of the movie and when I try to get back to the spot, it makes me watch all the ads again. WTAF.
-
Tundrawalker⍟⍟ (@tundrawalker00) reported@TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.
-
alex (@alexsears97) reported@Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this