Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Buffering (26%)
- Sign in (25%)
- Crashing (24%)
- Playback Issues (19%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 3 hours ago |
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Crashing | 21 hours ago |
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Crashing | 24 hours ago |
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Crashing | 1 day ago |
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Crashing | 1 day ago |
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Buffering | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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RaiderNeil (@Rdrneil) reported@Roku i've never had a problem with roku, had to reverse a Cable one time and that was it, and I love the new voice remotes that are rechargeable, only issue I've had is with Disney not being able to click on it and it comes on says can't login from your area error 43 error 83
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Atul K. Verma (@atveusa) reported@Roku your streaming stick is not working and I canโt find a way to return it. Your support page is asking to speak with someone but the number is not connecting. Not a good support model I see
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MDV (michael delvecchio (@Mdvecchio1) reported@Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****
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Keny2 (@yas6444) reported@Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...
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Brian Richards ๐ (@CptCracker) reported@thatoneguychaz @FOXSoccer @Roku Fox One is a hot mess. They seem to have blown it on capacity planning. A Grok survey of complaints confirms the issues are multi platform. Roku has a 100 million user base so they are going to get mentioned more than others, but it's cross platform. If there's something roku can do to help fix thst would be great though. The games on Fox over the air have worked just fine. This is when having a $40 Walmart antenna or even better a Tablo antenna tuner/dvr is helpful. The problem is they seem to have 37 games scheduled for streaming only.
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((MS__no__nothing)) ๐จโ๐ฆผ๐๐๐ฏ (@msnonothing1) reported@Roku FIX your apps already. ViaPlay, Howdy. Hire some good techs & earn your money. Two days now. Shame on you. @RokuSupport & tell your AI bot what go sod yourself means...
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Friggan (@CaptFriggan) reported@Roku How do I put my HDMI inputs back on the main screen after this terrible update?
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YourHead Drone (@DronePremier) reported@daisy_musician @paramountplus @Roku Paramount is the only one we had issues with. Appears it was a Walmart plus issue for us.
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Mary McNeight (@ServiceDogAcdmy) reported@Roku What the HECK did you do to live tv pause? There is no way to fast forward and see where you are in the program. Youโve literally broken the best feature of having a Roku TV.
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RaiderNeil (@Rdrneil) reported@Roku OK I have a Roku 4K stick and good Wi-Fi and a very good Samsung TV and I've had Disney Hulu ESPN now paid through Roku I started getting error 83 error 43 couldn't login on TV couldn't watch it deleted everything restarted updated no help from Disney so I canceled them
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The Mosquito (@URNTRBL) reportedI have no pictures on any @NBCSports @nba on my @Roku right now. All other apps work!
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WedNightDinner (@DinnerWed) reported.@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?
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Geoff Meador (@geoffmeador) reportedOur @Ask_Spectrum outage has lasted all morning and USA vs AUS is coming up, so I just switched our @Roku TV to OTA antennaโฆ except, in the most idiotic decision imaginable, watching antenna TV on Roku apparently requires a working internet connection now. 1/2
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JRC_Lanoka (@JRCsystems) reportedHey @Roku and @prageru @DennisPrager - Did you know that apparently Roku is #blocking Prageru app? The app starts, but #anything you try watching crashes immediately and leaves you back at the main screen. Tried updating. Tried uninstall/ reinstall. Doesn't work!
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Cream the Barber (@creamthebarber) reported@Roku Just bought a new stick just a few months ago, and itโs already taken a crap on me. Freezes all the time, and now doesnโt pick up my WiFi. It was fine when I first got it, now it just doesnโt work. And this is about the 4th stick thatโs done this. Really terrible. Smh.
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Andrea (@winterbaby9313) reportedAnyone else while watching #wrestlemania after a commercial break, it goes back to the beginning of the match that just ended or just a different part in general! watching on @Roku fix this, I'm tired of fast forwarding, then watching another 4-5 mins of ads then back to Mania!
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LIBER000 (@Samael1976) reported@CordCuttersNews Great! I will make sure after I throw this POS TV down the stairs that I never buy another @Roku TV again. Every update makes my TV more useless and unusable. Can't wait! ๐๐
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DogPerson! (@dog_person20) reported@Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.
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๐ Autumn ๐ (@AutumnTweets) reported@Roku you SOB, you used to have some of the most seasoned and easy to work with tech support operators out there - now you trying to be sneaky, transferring us from one dog **** clanker to another. ๐ญ
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Rikki Ratliff (@rikkiratliff) reported@MeetYouAtMoes @theblaze @Roku I don't work at Blaze but Glenn has had Internet connection issues from FL to Dallas today.
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Nicholas Helton (@RealtorNickH) reportedAnyone else have issues with @Roku remotes? 3rd time replacing it and now the one I bought in January is broken and they won't replace it either!
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Bill K. (@Hubbyboogie) reported@LCLoudmouth @Roku I think I read theyโre going to be fixing that issue.
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Stratosfear Tully ๐บ๐ธ๐ณ๏ธโ๐ (@tullyfur) reportedFor years I had my elderly mother perfectly able to operate her @Roku TV. Now the software is so convoluted and dumb I can't even figure out how to fix it for her anymore. It just wants to stream everything with no antenna channels. It was fine and they broke it with software.
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๐ฏ๐๐๐๐๐ {ลโฎ'โด โตโฑงโณรโด; ๐๐ ๐๐๐๐} (@daltagnan_) reported@TCL_Global @PlayStation Turns out it was @Roku's new screen Trial. If this issue happens to you, go into TV Settings > Home Screen and disable the Screen Trial that is listed in there. Fix my issue right away.
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living dead girl (@zamorant666) reportedme trying to watch euphoria for three mf days now. wtf @HBO @Roku WHY WONT IT WORK
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Dr. GigaDad, PharmD, BCPS, BCEMP (@Shayne_McKee_) reported@enhanced_games @Roku @ResortsWorldLV Crazy that it took you until now to announce where youโll be hosting the games. Terrible marketing.
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Sarah Young (@Sarah_young5314) reported@Roku, Iโm not happy. We have a ONN Roku TV. We have an antenna. Until today, I could watch local channels. Now I canโt. I followed all the steps to fix this. Every one. Then I hoped onto chat and had to talk to two different reps, neither of which fixed the issue. One said (1)
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๐บ๐ธ Save Tina ๐บ๐ธ (@MissingReagan) reported@BioMathJason @Roku @TCL_Global Yes, that's the way it is supposed to work, and has worked for the 5 years I've owned this tv. TCL did an update the early part of this year that removed the ability to watch OTA without internet. They did send a fix for most customers after the backlash, but many are still twisting in the wind. Their LiveTv is the culprit.
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Eric โ๏ธ๐บ๐ธ (@EKershner) reportedHey @Roku. I had a device apparently fail. Bought a new streaming stick and there was nothing wrong with the device. Now I am thinking this is a "you" issue. Currently, I am unable to add the new device. In addition, I am able to log into my account via the Web but not the Android app.
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scottycatt (@scottycatt) reported@Roku @TheRokuChannel Just had the worst customer service experience with ROKU. Dealt with 6-7 different reps. Each one telling a different story of why my purchased subscriptions wouldnโt work. Ranged from uninformed to just plain lazy & uninterested in helping. NEVER AGAIN!