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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (25%)
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Playback Issues (24%)
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Buffering (19%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cleveland |
Buffering | |
| West Des Moines |
Buffering | |
| New York City |
Playback Issues | |
| Minneapolis |
Crashing | |
| Ashburn |
Crashing | |
| Citrus Heights |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Donnie Boston
(@DonnieBoston) reported
@LocalNow I wish you can get this to work on Roku Ultra. It crashes after a while and your new format is non-existent on this device.
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Maggie Wagner
(@magwagz) reported
Not to mention it's terrible on a variety of consoles and Roku. 😬 Makes no difference.
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Kim R Arnold
(@NinaRKoz) reported
@Funimation fix your subtitles on roku
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Thomas McTernan Stasko
(@StaskoThomas) reported
@Roku I was unlogged out of my Paramount+ (purchased through Roku) and does not accept my Roku password when I try and log back in. Already changed my Roku password once and no help. How do I get to my Paramount+ password when I had CBS All Access?
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ً
(@shiIohsrevenge) reported
my neighborhood been in an outage since them tornadoes. can’t even use my roku, smh.
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Luke Illig
(@LuciferSkywalke) reported
@Crunchyroll its honestly mind blowing to me that you're a professional streaming service and yet somehow your app on roku lags and makes the audio and video de sync on literally EVERY single episode I try to watch. Like seriously this is your one job. Do it right. Fix that ****
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📸Shelley🌺🌈
(@SRossWall) reported
I should get all the good daughter of the year awards. I spent 6 hours in the car today to help my Mom buy a new tv, set it up and install her Roku. I’m beat. 🥱
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山ㄖ尺爪卄ㄖㄥ乇_爪卂ㄒㄒ
(@Wormhole_Matt) reported
Why won't the Spotify app work on this Roku TV in the bedroom? It's annoying. Maybe there's a limit on how many devices your account can access or something. But that can't be right. It doesn't do anything at all when I click on it.
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Dave Mangot
(@davemangot) reported
@hulu_support #NFL broken on Android TV, working in browser and on Roku.
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Brian
(@thepunisherbp) reported
from
Poway, California
@AMCPlus so I got a year long subscription and it doesn’t work on my @Roku it doesn’t even bring up a show wtf huge waste of money
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CatMomSue
(@catmom1111) reported
@RokuSupport My Roku boxes have not been working. I bought new boxes and they won’t work either. What’s going on?
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Nine PBS
(@NinePBS) reported
Attention Nine PBS Roku Users: We have been notified of an issue currently impacting Livestream capabilities actress the PBS system on Roku. Please be aware, and we will update as the issue rectified.
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Joe Holt
(@joeholt4444) reported
@ScottHanson @SoFiStadium @nflnetwork Can you ask the higher ups why the NFL app on both Roku and Apple are not working for redzone today? In fact the Roku hasn’t let me watch redzone all year despite me having a subscription and able to on my phone and iPad until today. Pretty annoying
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Angela Miller
(@teacherprep4MO) reported
@Roku PLEEEEEEASE help me cancel the subscription to NFL Game Pass Monthly. Roku app says to go to account; account says to go to Roku app. Pretty unclear system you have set up there. Since this doesn't actually give you a pass to watch any games, I need to cancel asap.
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Caitlyn
(@CaitlynLunkley) reported
@dish_answers I can’t login to Paramount Network on my Roku because dish won’t let me login, it just keeps saying system unavailable… I am missing Yellowstone…
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MzXbox
(@MyzzKesha) reported
@hulu @hulu_support Please fix the screen goin dim aftr anothr TV show/movie plays. This happens on all platforms - Xbox, PS4, Roku, TiVo, Smart TV app & etc 🙄 Its the point tht u dont want to watch it. About as bad as @netflix askng if ure still watchng 😑
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Chris
(@ChrisWindsor22) reported
@AppleTV is there any fix for the issues with the Roku app? I don't want to keep paying for a broken service
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Former Wretch
(@wakeupsleepers) reported
@PureFlix Help! On all my Roku devices I have to re-log in every single time on all five of my TVs every time we launch the app. There’s no way contact PureFlix from the website.
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Agustin 🦍
(@DubNAgguiixx49) reported
@ReppinDaBay415 @dhawkz_ I used to work for Comcast if you have a chrome cast or a Roku tv you can stream tv and it’s live as if it’s on cable and you don’t have to rent the boxes and you save $10 per box
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creg
(@c__r__e__g) reported
The problem is there's a lot of content to flip through and Apple is trying to remain cute in a system that is naturally designed to be aggressively scanned like a filing bin, and it's very irritating. The Roku/Firestick teams understand this idea a little better.
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DK 🇺🇸
(@iamdavidkill) reported
@Roku what is going on with the @hbomax app?! Audio Description won’t turn off on any of the programs and I’ve been working with them for weeks on this to no avail, only to find out that TCL ROKU is the issue…HELP!!
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Cranberry
(@maykathleen_) reported
I love my parents. But Jesus Murphy I do NOT have the patience to try to help them download Sunday Ticket to their Roku, sign in, and select the Hawks game DURING THE SECOND QUARTER 😤😤😤😤😤
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Matt Brown
(@Colchester1891) reported
@Roku morning, starting 3 weeks ago, while watching the YouTube TV app & any channel on that app, it goes to a black screen with “ad info” in the left corner, never returns to the show and then defaults to the Roku home screen. How do I fix this?
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CinWig ✌🏻
(@CindyWiggins) reported
@Roku I’m streaming @YouTubeTV on my bedroom tv. After 6hrs, poof it stops playing. I’ve changed settings, but I’d like to wake up because I want to, not from the #SoundofSilence please help!
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🍼🌙
(@whoeverbb) reported
This is specifially a you problem @Roku @TheRokuChannel and i reaaaally dont know why i keep giving you chances
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Knuckles
(@Knuckles____) reported
@WOWCare Is there an internet issue in the Detroit area? My laptop load webpages slow on some sites other site won't load Roku can't connect, check for laptop updates it takes a long time?
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HairyFacedHuman
(@HairyFacedHuman) reported
@4Viewers . @All4 is still malfunctioning. #Batwoman e6 says it's available on my mobile phone but won't play and isn't available on my Roku device. Please fix the problem. This has been happening on for a while now and is starting to get annoying.
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Biomouse
(@biomouse) reported
@kody922 Ugh that’s annoying! We’ve never had issues with paramount on the iPad, phone, computer or Roku. Maybe it’s their app on the PlayStation? Either way that sucks!
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Lee
(@birdsonthehead) reported
@xfinity your streaming app sucks! Two apps on two Roku sticks have suddenly stopped working. Error is: Not on the same Wi-Fi bologna! Worked with your staff to go through all steps to trouble shoot and no joy! Useless!
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Jon Bridgeman
(@Gripweed1) reported
@JoWebb_ i’d just get a decent quality tv and then add a fire stick/roku/chromecast to it… don’t use any of the actual smart elements of my main TV anymore as i find the plug-in sticks easier to use