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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (27%)
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Playback Issues (19%)
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Buffering (18%)
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Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Cruz |
Sign in | |
| Pittsburgh |
Sign in | |
| Hendersonville |
Crashing | |
| Marquette |
Buffering | |
 Neustadt in Holstein |
Buffering | |
| Canonsburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Hayes
(@JackHayes19) reported
@NOWHelpTeam Roku stick. I can see this is a wider issue. I have deleted and reinstalled the app. Checked for updates on app. Checked for updates on stick. Reset the stick. Nothing
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bimini bon pay rise for the NHS
(@_badgalrara_) reported
@NOWHelpTeam issue still ongoing with the app on roku. Any update on when there will be a fix?
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auto-generated roku tweets
(@rokutweetbot) reported
i just went on a 4 hour binge of roku videos, send help
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Eduardo Razo
(@eddierazo_) reported
Great, already having issues with the connect app on my Roku🙃
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Gareth Morgan
(@gazmbuku) reported
@Jayne_1966 @NOW Same issue on my 2 roku devices.
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Wrath of Dawn
(@Dawn_HPK) reported
@NGB2020 If you're using Roku for your live TV viewing and just subscribing to regular Hulu (without the Live), you probably won't have those problems.
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NOW
(@NOW) reported
@gazmbuku We've got this sent off to Roku again to try and find a permanent fix for this issue Gareth. So sorry about the hassle.
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Gareth Morgan
(@gazmbuku) reported
@NOW @NOWHelpTeam But now it doesn't work on any Roku device. I have roku 2 and stick and neither work. Yes I've reset,reinstalled etc. Wider issue than just mine
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Dean Willis
(@DeanRWillis) reported
@XanaxWarrPrncss I don't know if Amazon does it, but Roku has an app that allows you to use your phone as the remote. That solves the problem, as long as you don't lose your phone lol.
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Casey Evans
(@Tracklete_13) reported
@Roku Why are your TVs having the exact same issues? Never had an issue until recently.
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Crazy Diamond
(@teamfloyduk) reported
@NOW @NOWHelpTeam The new app update is awful, very slow I and can't believe you didn't fix the issue with not resuming from where you leave a program. I have the app on two Roku sticks. Also same problems plus crashing on the Android apps. New UI not very user friendly either.
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Jayne Watson
(@Jayne_1966) reported
@NOW since the latest update I cannot watch Now TV on my Roku stick when is the issue going to be resolved?
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Michael Montgomery
(@mmmhawk92) reported
@hbomax when are going to revamp your app? Every time I try to log in through the app on Roku I have sign out and sign in 2 or 3 times and it still doesn’t always work. The app is very buggy. Also if I have hbo max on YouTube tv, why do I need to use the separate app?
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Aj
(@Ajaxin) reported
@MrSarcastobeat @Hungama_Play @Hungama_com I wouldn’t trust any Indian OTT apps to provide quality movie watching experience. Even Hotstar is bad on Roku interface.
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bimini bon pay rise for the NHS
(@_badgalrara_) reported
@NOWHelpTeam I don’t think it is resolved and the live chat team seem to think it’s ongoing. I’ve checked updates, uninstalled and reinstalled the app, restarted Roku...still not working
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Stephen McGinnity
(@stephenmcg1987) reported
@NOW_Ireland Anybody else having issues with using Now/Now TV on a roku stick since the update? I just keep getting sent to Roku home screen when clicking on Now.
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World's Bomb Comics
(@AmyWatk74230842) reported
Need help does anyone know what a v smile is if so I need help I found my old v smile and I want to give it to my brother but it’s not working the turn on button glows after we put Batteries in it but it still won’t work we tried his tv and the big roku in the living room
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Paul Blakey MBE
(@paulblakey) reported
@NOWHelpTeam Yes all up to date unless I remove channel and add channel? Never had issues with any Roku channel before!
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TC 👏🏽
(@MacDadSavage) reported
@EllisMbeh Roku is good if you have access to a cable account login (friend or family's account works)
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Paul Blakey MBE
(@paulblakey) reported
Second day of @NOW not working on @Roku - old version worked great, why release a new version that doesn't load? Do we get any freebies for the inconvenience???
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RC
(@Bellabobies) reported
@NOWHelpTeam lovely rebrand except now your app no longer works on my Roku stick...just flashes up the logo then goes back to home screen. All other apps work fine 😤
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traceyjohnson
(@__TJ__) reported
@Britbox_CA my Roku tv has suddenly stopped streaming today and says service isn’t available in my country? ! I pay for this channel please help.
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tahyana 🪐
(@tahyanagames) reported
@SpaceSkulls @Thecaramelman @naaeee__xx No sweetie, one was broken by a roommate and I didn't want to have the screen repaired so I went and bought a 50" roku and I've had it for 3 years no problem. I also bought another 65" roku last month, no problems. Not to mention the one that was broken had no problems either
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Ashish Gupta
(@V2agupt) reported
@Hotstarusa Hello Team, I have recently subscribed to Hotstar and was promised to get the Roku Express for free. I have received a link with a code. Its asking to open the link and put in the code but the link does not open on any of my devices. Please help..
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Carla Freeberg
(@kscutiepie) reported
We were looking for some double sided tape to fix the Roku to the tv. We found a roll. We wondered why it was barely used. Soon we found out why. The backing was a pain to remove. Steve finally go it but I thought we should throw it out!
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Jayne Watson
(@Jayne_1966) reported
@NOWHelpTeam Your website is ridiculous logged in and when I click to report technical issues does not recognise account now there are plenty of people reporting Roku sticks not working so can a timescale be given for resolution?
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NOW
(@NOW) reported
@gazmbuku We have released a new version of the app for Roku. Can you try searching for it on the app store, if it is not available, it will populate soon Gareth. Can you also tell us the error code you are getting? Thank you
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Gareth Morgan
(@gazmbuku) reported
@NOW Now app admin drowning in complaints new app doesn't work on Roku
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Tracy Little
(@tracylit_73) reported
@NOW why does my now app no longer work. Every time I try it it just goes back to my roku stick home screen. It just doesn't let me on it. The other apps on my stick work just not now this has been since fri
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Brandoñ Dubisky
(@BrandonDubisky) reported
@Shaddix_Taylor @David11Lee Yeah I use it in an internet browser on my phone and an app on my Roku. Only had it a few days but so far I like it. It has buffered a few times and I usually don't have that problem on my wifi.