Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (33%)
• Sign in (26%)
• Buffering (22%)
• Playback Issues (16%)
• Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Clute	Crashing	11 hours ago
Spring	Sign in	1 day ago
Los Angeles	Crashing	2 days ago
Lansdale	Buffering	2 days ago
Clifton	Crashing	3 days ago
West Chester	Crashing	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wicked King (@StangXx) reported 2 minutes ago

  @Roku I know my internet is down right now, but why doesn't my "live tv" app work during this? I can watch the thumbnail and TV is working, but I'm stuck on that channel cuz the app itself won't load and allow me to change the channel. This is absurd

• 
  Sparky McGraw (@McgrawSparky) reported 13 minutes ago

  @Roku Yea i do that all the time…. It’ll work for 1-5/10 turn ons then back to having to manual connect, or restart

• 
  Tundrawalker⍟⍟ (@tundrawalker00) reported 13 minutes ago

  @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

• 
  Zakk Cornish-Fraser (@ZakkRyan) reported 14 minutes ago

  @swiftfairy_13 @DiscussingFilm @Roku I highly recommend any tv that doesn’t have a build in service like Roku. Many makers and retail chains can sell same models but last few numbers are dif so you get less quality out of it. There’s some fantastic options out there though

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 14 minutes ago

  @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  Lee 🇺🇸 (@redneckleeusmc) reported 14 minutes ago

  @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

• 
  Sydney 👑 (@LoveMyFFAJacket) reported 18 minutes ago

  @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

• 
  Rhymes with funky (@KirkYuhnke) reported 18 minutes ago

  @MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.

• 
  Cricket (@horseful) reported 21 minutes ago

  @Roku what the hell is the point of the 'continue watching' list when you back up my video by 25 minutes????!!!!!!! FIX THAT. THERE'S ENOUGH STUPID **** IN MY LIFE ALREADY.😡😡😡😡

• 
  not reida ✨ (@NotReida) reported 23 minutes ago

  @Roku the new update on the Roku tv is the worst **** I’ve ever seen and I hate you

• 
  Ken Hudson (@shareastronomy) reported 23 minutes ago

  I need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.

• 
  Matthew Keys (@MatthewKeysLive) reported 25 minutes ago

  @Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!

• 
  CKAKRK (@CaitlinKazarian) reported 26 minutes ago

  @Roku your support sucks. It says it’s an agent but it’s just AI. Sent multiple screenshots and the “agent” didn’t even bother to open. Sick of paying for subscriptions that I can’t use on my tv. No one is of any help. Done with Roku and being charged for things I can’t access!

• 
  Brian Kemm (@BrianKemm) reported 26 minutes ago

  @mrhappybw @Roku Boooo. Thanks for the intel. And, well, sigh. If I wanted to go through all the hassle (with no guaranteed fix), I’d just as soon start using a different brand if I have to log into everything again 🤡 These tech companies really are entirely out of their minds

• 
  USmileIClick (@USmileIClick1) reported 26 minutes ago

  Finally, @Roku My mother has limited vision. When you force changes to your UI, like putting things in “quick access” you add unnecessary frustration for her and me, because I have to come fix it. Think about your users and not you pocket book or your crappy 20 YO UI devs.

• 
  Missouri_Gamer (@ultramantis7) reported 31 minutes ago

  @Roku FoxOne on the Roku Channel does not work; Fox apparently cannot stream the games to Roku. It isn't Roku's fault, but why am I paying $20 a month?

• 
  Bob Rickert (@bobrickert) reported 31 minutes ago

  Taking out the remainder of my Amazon Fire Cube controllers @amazon I have 3 and I thought they would all work well. Tried one Roku Stick and it is a much better experience. Too much advertising and useless stuff on Fire Cube plus it never really worked that well with You Tube TV. @Roku

• 
  Tom Foolery (@1nject0rX) reported 31 minutes ago

  Thank you @Roku I've been paying $70 a month to @DIRECTV for the exact same channels as you all and you have way less commercials and better quality. Thank GOD I found Roku

• 
  Nick Boonstra (@ARealBoon) reported 33 minutes ago

  @paramountplus @Roku @RokuSupport Paramount Plus support already told me they can't help, I just paid for a subscription and it won't connect

• 
  Lonell Fletcher III (@iii_lonell) reported 34 minutes ago

  @Roku please fix your data on live tv. Several streams show NO DATA AVAILABLE. It’s frustrating not knowing what you’re watching or when something you might want to see is coming on. This problem didn’t exist before. Get the info back please. Thank you

• 
  Sasha :) (@hldmydk) reported 35 minutes ago

  Since when is the Roku remote app behind a paywall? My remote is broken and I can’t turn down the volume or turn off the TV and I don’t wanna pay $8.99 like are yall crazy ? 🤨 @Roku

• 
  Lord Sammy Gato (@lordsammygato) reported 35 minutes ago

  @Roku Wow, those changes to the app are terrible! Thanks! 👍

• 
  🌪Jeff Schipull🦌 (@ojkoj) reported 36 minutes ago

  @Roku And like… if i reset the tv itll work sometimes, but its a big hassle, and after troubleshooting it appears to be a software issue with the update.

• 
  cru λ (@crufro) reported 41 minutes ago

  The issue here is that pre-generated AI slop doesn't retain. @mesastream on the other hand is multiplayer media. Live, consequential, and influenced by the audience. Humans curate. AI directs scenes and writes the dialogue in realtime. Anyone have a contact @Roku?

• 
  Greg Spencer (@gspence1) reported 43 minutes ago

  @Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.

• 
  Hammer Hains, The Fud Dude (@HammerHeadcases) reported 45 minutes ago

  @Roku @Country2018gal We've had the same issue recently.

• 
  Peter Jones (@Peter_B_Jones) reported 56 minutes ago

  @Roku after being a long time customer for over 15 years and bought over 15 devices from you, the best you can offer is 30% off when one of your most expensive devices stops working because of a hardware issue?!?! Not to mention terrible customer support!!!

• 
  Nomadic Aaron ✝️ (@AaronWL42) reported 57 minutes ago

  @Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.

• 
  tac0ghost 👻🇺🇲👻 (@tacooghost) reported 59 minutes ago

  @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

• 
  KrisNVnmiP (@SophieMae1022) reported 60 minutes ago

  @red_chem_lite @Roku Try the bitter apple spray, it really deters some dogs from chewing specific items. A little of it rubbed on the remote might work. Also have you tried the ultrasonic sound deterrent? That stopped our dogs from bad behaviors. If you see them going near the remote press it. After a few times they should associate the remote with that unpleasant sound (that only they can hear!) Good luck