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Roku status: streaming issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 31% Crashing (31%)
  • 25% Sign in (25%)
  • 24% Buffering (24%)
  • 16% Playback Issues (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Urbandale Crashing 15 hours ago
Knoxville Buffering 15 hours ago
Arlington Playback Issues 17 hours ago
City of Saint Louis Crashing 23 hours ago
Santiago Sign in 1 day ago
Louisville Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Eat_Drink_Smoke
    King Kev (@Eat_Drink_Smoke) reported

    @red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...

  • KeriMarie317366
    Keri Marie (@KeriMarie317366) reported

    @Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!

  • pompanoj
    pompanoj (@pompanoj) reported

    @MoriahJovan @Roku I feel your pain. I will supress the male urge to try to fix it and simply say "TVs are so cheap they are disposable". Walmart has a 75" TV for under $400. OTOH, I used a firestick to resurrect a TV with lame internal smart tv features. The picture is much better too.

  • arthurfleiss
    arthur fleiss (@arthurfleiss) reported

    @Roku I did that. Didn't help. Many People on Twitter had same issue with Paramount Plus.

  • ZakkRyan
    Zakk Cornish-Fraser (@ZakkRyan) reported

    @swiftfairy_13 @DiscussingFilm @Roku I highly recommend any tv that doesn’t have a build in service like Roku. Many makers and retail chains can sell same models but last few numbers are dif so you get less quality out of it. There’s some fantastic options out there though

  • skjones_65
    Kelly Jones (@skjones_65) reported

    @Roku your latest software update / redesign is quite bad. Is the intention to slow our devices down so we'll have to buy new ones? Please revert to the way it was or modify so our devices will not be so slow and almost unusable. New does not equal better.

  • NotReida
    not reida ✨ (@NotReida) reported

    @Roku the new update on the Roku tv is the worst **** I’ve ever seen and I hate you

  • USmileIClick1
    USmileIClick (@USmileIClick1) reported

    Finally, @Roku My mother has limited vision. When you force changes to your UI, like putting things in “quick access” you add unnecessary frustration for her and me, because I have to come fix it. Think about your users and not you pocket book or your crappy 20 YO UI devs.

  • Starko2341
    Starko (@Starko2341) reported

    @ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.

  • Mx_Error
    Riot is Prideful θ∆🐺 | DNF -16 (@Mx_Error) reported

    HELLO CAN YOUTUBE ON THE ROKU NOT FUXKING CRASH @Roku @YouTube whixh one of ur faults is this because it happens all the time

  • dolphin4321
    1 (@dolphin4321) reported

    @Roku I've had a #Roku account for five plus years. Now I can't login/connect to My @amazonfiretv because of your ridiculous captcha and login failure. Ridiculous.

  • Peter_B_Jones
    Peter Jones (@Peter_B_Jones) reported

    @roku so you sell me on your wireless surround sound then discontinue the products that work with it so that when one dies I can't even use a measly discount code on your website to replace the device! Garbage!

  • CaitlinKazarian
    CKAKRK (@CaitlinKazarian) reported

    @Roku your support sucks. It says it’s an agent but it’s just AI. Sent multiple screenshots and the “agent” didn’t even bother to open. Sick of paying for subscriptions that I can’t use on my tv. No one is of any help. Done with Roku and being charged for things I can’t access!

  • Niitefalls
    Niitefalls (@Niitefalls) reported

    @Roku AI bot trying to fix problems. lol

  • KirkYuhnke
    Rhymes with funky (@KirkYuhnke) reported

    @MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.

  • MattSmithFOX13
    Matthew Smith (@MattSmithFOX13) reported

    @KirkYuhnke @MatthewKeysLive @Roku Our dumb TV is 10+ years old — biggest issue we’ve ever had: a volume button is a little touchy. We’ve swapped out smart tech multiple times, always on sale. Likely saved us a crazy amount of $$$ in a decade-plus.

  • BamaGrad00
    Jon P (@BamaGrad00) reported

    @roku The new home screen is awful

  • JoeKimray
    Joe Kimray (@JoeKimray) reported

    Wow - this new @Roku Home Screen update they forced on everyone is one of the worst technology “upgrades” ever. Lost the ability to customize the Home Screen - and they added a lot of apps no one wants, that you can’t remove. Horrible decision - the customer is always last…

  • deenbodeen
    Deen Bowden (@deenbodeen) reported

    Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

  • McgrawSparky
    Sparky McGraw (@McgrawSparky) reported

    @Roku No error code, it just has to be manually connected almost all the time whereas the Onn Tv connects automatically each time…. As the @TCL_USA TV should

  • Y10Tax
    Yehuda @ Y10Tax (@Y10Tax) reported

    @TCL_USA @Roku @RokuSupport Is it typical that bugs can crawl into your screens? any chance you can help me out here?

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    @BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.

  • JLGlazer
    Jennifer Glazer (@JLGlazer) reported

    @Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.

  • arnettjerry66
    Jerry Arnett (@arnettjerry66) reported

    @Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now

  • DonJuan391
    DonJuan391 (@DonJuan391) reported

    Why is the @AMC_TV plus app not working on @Roku AMC Plus not working on Roku TV has been a problem for a while now.

  • hldmydk
    Sasha :) (@hldmydk) reported

    Since when is the Roku remote app behind a paywall? My remote is broken and I can’t turn down the volume or turn off the TV and I don’t wanna pay $8.99 like are yall crazy ? 🤨 @Roku

  • Morticia121212
    Morticia (@Morticia121212) reported

    @tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • Qhu_NFT
    Qhu✳️🦆🏃‍♂️ (@Qhu_NFT) reported

    I have had it with @Amazon Fire Stick. I have a subscription to Shudder and Starz. I can no longer play them without buying a new subscription thru Amazon. I have a @Roku TV upstairs and have no issues playing my subscriptions. Today I ordered another Roku controller for downstairs. Shame on you Amazon. Bye fire stick. Just warning anyone who is thinking about fire stick.

  • DenyTheMarkClub
    DenyTheMarkClub™ (@DenyTheMarkClub) reported

    @Roku tv is by far the WORST! They are unstable and CANNOT manage their Products...I want my money back on this JUNK!!! (NOTE to self: Buy ANY product other than ROKU)