Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Sign in (28%)
- Crashing (26%)
- Buffering (22%)
- Playback Issues (19%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sรฃo Paulo
|
Buffering | 9 hours ago |
 Phoenix
|
Sign in | 3 days ago |
|
Dallas
|
Buffering | 4 days ago |
|
Prescott Valley
|
Crashing | 4 days ago |
 Shawnigan Lake
|
Sign in | 7 days ago |
|
Columbus
|
Sign in | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Greg (@Xuser784) reported@Skippyqsb @Roku @TheRokuChannel Same here. New issue.
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Brian Hoyt (@OhioBrian) reportedWho else is having serious lag and spooling on @YouTubeTV tonight on @Roku. No other streaming services have issues. Yes, I have restarted the app and the whole #Roku This seems to happening more and more. The service was more reliable before they started jacking up prices
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Nicholas Helton (@RealtorNickH) reportedAnyone else have issues with @Roku remotes? 3rd time replacing it and now the one I bought in January is broken and they won't replace it either!
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๐ป๐บ๐ฆHangry! (@twistedscamp) reported@roku @Walmart Do any of you care that the updated pushed out to the tvs have effectively bricked them? Having to turn a TV off and back on to change a channel is ridiculous. Fix your software!
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V@rified Packer Fan (@zhotster) reported@CoachDrewNelson I have been getting tons of notifications from @Roku. I found out on Reddit that it was a Roku tech problem, not a hacker. Hope it's the same for you.
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Brittney (@hope_britt) reported@DIRECTV & @Roku rcount your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after Iโve been charged twice is crazy
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Sean N.๐ซ (@dsean) reportedI've already done all of the troubleshooting suggestions. None have worked. The only device your service has an issue with is a Roku stick 3600X on a Starlink network. Every other app works fine. It's just the Hulu app that has performance issues. And by that I mean the video and audio on both live and DVR'd shows are out of sync and usually crash after a few minutes (if that). The workaround is to go to a different TV or to use a different app - i.e. use Disney+ to watch shows because it works there but not on your app. A recent example is the new Librarians show. Works fine on the TNT app using Hulu's login (though I have to sit through ads). Completely unwatchable on the Hulu app. Barely plays off the cloud DVR with out of sync audio and crashes the app every 2 minutes or so.
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Intellectual Honesty Is My Love Language (@goldenrule108) reported@F1 Roku app is broken. Canโt sign in.
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Imani Drayton (@imanidrayton27) reported@gcanderson57 @PlutoTV @Roku I'm using a Hisense Roku TV and mine does the same thing you've mentioned. I pretty much did everything reopened the app, restarted the TV and neither of those things worked. Like I said it could be the app that's causing the problem.
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Alex Spicola (@AlexSpicola) reported@Roku @RokuSupport NEED HELP! - My subscription support ticket (#13949322) was escalated but I havenโt received any updates. Can someone please check the status and advise on next steps?
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William Hurst (@William45811350) reported@TCL_Global I will never buy one of your products every again because of the garbage @Roku does. i should not need to connect to the Internet to make changes on my TV. Absolutely terrible. I paid $1000 for my TV, I should have comple control of it. Never again.
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Witchmaster (@Witchmaster) reported@Roku @caseyrosewilson Latest update on Roku has brought on tons of issues. Can't remove finished listings from continue watching, completing episodes goes on to random programs, etc. And periodically it just resets itself. How about rolling back to stability?
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Vash (old account suspended) (@RichCEOAlpha) reportedBro @Roku I hate you I tried turning the brightness up on my tv but now its pitch black and I canโt ******* fix it what ******** #rokusbiggesthater
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A Shubert (@ashubert) reported@Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.
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Roman Empire (@saveusroman) reported@Roku fix your espn app.
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Matt Pierce (@MattPierceblog) reportedThis entire @F1 and @Apple agreement has been fine broadcast wise but it's this entire bullshit around it being forced into another subscription, lagging latency when using a smart TV, and crap. Just give me my F1 app on @Roku with a single sign in and one reasonable subscription
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Stratosfear Tully ๐บ๐ธ๐ณ๏ธโ๐ (@tullyfur) reportedI'll NEVER buy another @Roku TV. Mom's is 8 years old and it was fine. Turn it on, it had all her channel numbers on antenna. Recently it's "updated" with no channel numbers, no way to just have antenna channels, and she wants to replace it because it's "broken". Garbage product.
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Mary McNeight (@ServiceDogAcdmy) reported@Roku What the HECK did you do to live tv pause? There is no way to fast forward and see where you are in the program. Youโve literally broken the best feature of having a Roku TV.
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[a case of the blog] (@acaseofthetwit) reportedI normally love my @Roku โ I have one for each TV! โ but my living room one has been a real issue. The remote randomly stopped working and the device itself now reboots itself multiple times a day (often in the middle of viewing something). Very annoying.
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John Tanner (@Lordofdeath14Xb) reported@Roku hey guys if you could fix your ******* app every time when I'm listening to music on my phone through the app it disconnects so how about you guys get off your *** and fix the ******* app thank you.
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TweeterFeeder ๐ดโโ ๏ธ (@FeedTheTweeter) reported@Roku tvs are the worst. Buy anything else.
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Shakingmyhead (@mitchroachmr2) reported@paramountplus @ufc is not working on any @Roku devices. Works perfectly on my iPhone. Figure it out! Iโve completed all troubleshooting possibilities.
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JJJ (@JD99977) reported@Roku I had the worst experience with Aileen in support chat. She was very rude and unhelpful. I love Roku but this is making me very unhappy. I have an overheating device and she said she had to confirm it was overheating before she could help. I mean im telling her. ๐
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The Dude Abides (@Cantor82) reported@Ask_Spectrum is there a problem with the spectrum app on Roku and the cell phone?
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DogPerson! (@dog_person20) reported@Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.
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YourHead Drone (@DronePremier) reported@daisy_musician @paramountplus @Roku Paramount is the only one we had issues with. Appears it was a Walmart plus issue for us.
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Stratosfear Tully ๐บ๐ธ๐ณ๏ธโ๐ (@tullyfur) reportedFor years I had my elderly mother perfectly able to operate her @Roku TV. Now the software is so convoluted and dumb I can't even figure out how to fix it for her anymore. It just wants to stream everything with no antenna channels. It was fine and they broke it with software.
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Alex Spicola (@AlexSpicola) reported@RokuSupport @Roku HELP!!! - My subscription support ticket (#13949322) was escalated but I havenโt received any updates. Can someone please check the status and advise on next steps?
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โ ๐๐๐๐๐๐ (@RiseLordWilson) reported@Roku Day 9,000 of asking you to fix your **** *** private listening on your app.
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Andy Hayes (@ahayes7) reportedNeed help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now Iโm getting charged $12.99 a month. Need help stopping and reversing this!