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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (28%)
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Playback Issues (19%)
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Buffering (17%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brasília |
Buffering | |
 Bel Air |
Sign in | |
| Dallas |
Buffering | |
 Berlin |
Buffering | |
| Monterey |
Sign in | |
| Gainesville |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@MRGouldSTL) reported
@jponder94 @BallySports I got mine to work on Roku, but there is no “start from beginning” option that I could find, and the volume was incredibly low. Not user friendly or intuitive at all. Prettier than FoxSportsGo, but lipstick on a pig in my opinion...
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Arthur Thares
(@Clawsplinter) reported
Does anyone else have problems with @hbomax glitching on @Roku?
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tnreader14
(@tnreader14) reported
@STARZHelp why is the Roku app not working? I removed the channel and added again. Closes as soon as it opens.
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ann
(@DYNAMlTESTYLES) reported
i’m pissed because ever since mary told me that her roku remote wasnt working, my roku remote started not working and it’s all her fault
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Brian Cantor
(@cantorpedia) reported
As much as I love my Roku devices, it's a bit tiring to see them keep having disputes with content providers ... and always play the victim. At a certain point, you have to wonder whether Roku is actually the problem.
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Handamonium
(@Handam0nium) reported
@GamingAngelGabe @Andrew_Reiner When I unplug the ethernet from my TV it gets sad and won't swap to wifi automatically. Otherwise I agree. HDR/ Dolby Vision has always just worked in the Roku apps unlike anything over HDMI. No issues with Roku apps and surround sound over ARC either, unlike my HDMI devices
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HEERO YUY IS A CODE NAME.
(@TsukihimeDemake) reported
@thirdsecond If memory serves (it’s been 2ish years since I’ve messed with it via roku) the Roku Captioning settings being turned on is the key to getting them to work, for reasons that make no real sense
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CherylB
(@realclaramoon) reported
Wow, @amazon, SACK whoever developed the recent Fire TV app update! Had to un/reinstall all apps & some still don't work. Your Support Team answer is to factory reset devices??!! I have a lot - that's not a solution. Maybe Roku & Google Assistant is.
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snootchie_boots
(@snootchie_boots) reported
@YouTubeTV Not replacing all my @roku so y'all better work it out or lose me as a customer.
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Chrιs
(@CMccafe) reported
@uhactually @HelmickeyMouse Are the ones with Roku decent? My TV has some unusable smart features but Roku software is pretty good
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Jake
(@twiggymac) reported
@G0ffThew The Roku app is still unusable garbage. The subtitles will get off sync, or not show up, and it NEVER saves my space in a show and restarts if you try to watch again. Honestly amazing how bad both Crunchyroll's and Funimation's apps have been
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Michelle Pryde
(@michellepryde) reported
@hayu_uk Is there an issue with the app on roku? Tried to watch RHONY but it wouldn’t play and says there’s an error and has now signed me out of my account. Error message says ‘thread pool work queue is full for retrieve’.
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Nelson Minar
(@nelson) reported
I was just about to subscribe to @YoutubeTV and drop my cable subscription when @Roku announced they are now in the middle of some stupid licensing dispute. So that sucks. My TV has Roku built in, I'm not going to buy YoutubeTV if it won't work on it.
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CaseyR
(@Cyber_Stocking) reported
@StratDevilDog Awesome. I was at work not paying attention to ROKU but got a quick scalp on AAPL with commons and success. Went to look at the ROKU chart and saw this exact same set up before I came to see your tweet here showing the same. Good to see I'm on the right thinking process.
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Alexandra Conrad
(@punkeymonkey529) reported
@kugisaik Yay,i finally got it working. My roku saves the day. Still wont work on firestick. Yay roku. I hope you're enjoying some good programs.
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Split Pea 🍜
(@HabitantSoup) reported
@DAZN_CA_Help Hi. Getting error code 11-012-012 when attempting to watch on Roku (Streaming Stick+ 3910CA). Both the Roku and DAZN app are up to date. Uninstalling and reinstalling the app had no effect. Roku 9.4.0, build 4210-50 DAZN 3.3, build 2
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Chuck Smith 💻☕ #BlackLivesMatter
(@EclecticCoding) reported
@NanouuSymeon Yes ... Can you fix my Roku remote?
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ItsANewDay1
(@ItsANewDay2Dayy) reported
@paramountplus Fix the Roku app problem please! I can't watch anything without getting kicked out of the app.
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Michael Levy
(@Thelevyeffect) reported
Really @Roku. Can you stop turning @realDailyWire app off. It's getting old. Funny how @BlazeTV and daily wire is the only apps ya'll like to turn off. #stopcensoring. Just fix the problem. No PM. Been through this to many times with #Roku
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Zen.Rhino
(@ZenRhino1) reported
I hate the way corporations pretend to care about customer service but always end up playing Hot Potato when you need help. I'm talking to you @Walmart @Roku @Allstate #BeBetter
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Ashee Sweety
(@Ashee_sweety) reported
Anyone ever have YouTube unsubscribe you from a channel? I’ve been watching lots of @cinnamontoastk (meme couch wooo!) lately and when I went to go see his latest video I was unsubscribed!! I was accessing it from my Roku, not sure if that’s the problem.. just odd 😞
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AUTiger7222
(@AUTiger7222) reported
@jet7111 Well, I found a temporary work around. I can use the spectrum app on my Roku. But my cable box is absolutely useless right now. Ridiculous.
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goth_elf89
(@thirdsecond) reported
@TsukihimeDemake @Hegelbon roku tv app, mostly mkv files. some of them will play fine without subtitles but give the "direct play disabled" error when i put them on, a few others will not play at all even if i turn off the subs before launching. all of them work fine in browser on the host machine
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Bronzed Amazonian
(@_sydneydouglas_) reported
@Roku idk if y’all have an app but if not y’all should. Cause login into all the streams on the tv is mad work. On our phones we already have the passwords...... just an idea..... if not done already
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the Most Rev Moon Dragon 💙(John)
(@moondragon51) reported
@Jenn7_4 used to watch all them including the follow ons trouble is.. seen one you seen them all , so after about 2 months we stopped watching...now watching masterchef US on Roku channel on sky
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Rick Sanderson
(@Shiloh55) reported
@ScienceChannel why does the Go app tell me everything is locked after I Re-login with ATT TV Now. If I want to watch another I have to go through verification again?! WTH is wrong with your app on Roku? Not worth it to log in for every single for show.
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Bob Welch
(@JBW19_) reported
@Roku Please work it out with Google and YTTV!
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Amelia VA 🔞🎙️🏳️⚧️ #BLM
(@amelia_voices) reported
My Roku keeps telling me to use voice to control it and I'm like "That would be the worst experience ever, no."
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K Dot Wash
(@K_Wash39) reported
@askparamount My roku app hasn't been working for the past couple of days. Video won't pad and immediately crashes. Looks like others are having the same issue. I already checked for updates and reinstalled.
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StaceyC.inKS
(@StaceyCKs1) reported
@BallySports Why? Why are your streaming services so awful? Your app doesn’t work on Xbox/Roku/fire stick. No replays? I can hear the ball hit the glove before I see Hicks throw the pitch.