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Roku status: streaming issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 31% Crashing (31%)
  • 26% Sign in (26%)
  • 24% Buffering (24%)
  • 16% Playback Issues (16%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
City of Saint Louis Crashing 1 hour ago
Santiago Sign in 4 hours ago
Louisville Sign in 2 days ago
Tolleson Buffering 3 days ago
Urbandale Sign in 3 days ago
Denver Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • bigshelbss
    shelby #ExtendAdley (@bigshelbss) reported

    @Roku your new Home Screen layout is dogshit fix immediately

  • rables73
    Rob Ables (@rables73) reported

    @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

  • _RantCast
    Chris (Rained out RantCast) (@_RantCast) reported

    You do NOT need to sign in to a walmart account to use any roku tv.. @Roku should sue this dude... Now Vizio on the other hand

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • horseful
    Cricket (@horseful) reported

    @Roku what the hell is the point of the 'continue watching' list when you back up my video by 25 minutes????!!!!!!! FIX THAT. THERE'S ENOUGH STUPID **** IN MY LIFE ALREADY.😡😡😡😡

  • Dukefan11
    Inigo Montoya (@Dukefan11) reported

    @Roku I'm a minimalist. On the home screen, your recent update added several items such as "the best across your streaming services" row, "jump to" row & an add apps button. The screen now feels very cluttered. Please help me hide these. ChatGPT says it cant be done.

  • blau_vic_grana
    Victor Valencheck (@blau_vic_grana) reported

    @Roku I HATE this update. I want control of WHAT I see on m6 homescreen. I have to scroll down the page past a bunch of crap to see MY APPS. Fix this now!

  • HomoConBear
    HomoConBear (@HomoConBear) reported

    I see that @Roku did some post-audio work and looped over the F-Bomb in their promo.

  • sandiek
    sandiek is in the skiiiieeesssss (@sandiek) reported

    haven't been able to watch @espn on @roku for weeks because the app is effed up and apparently using an outdated login token (have uninstalled and reinstalled already). Fortunately it works on my @madebygoogle gtv chromecast, so we're (mostly) fine.

  • Gundament
    Kris G. (@Gundament) reported

    @Roku Hey can you guys fix a bug on your new Home Screen? When you click on the inputs from the home screen shortcuts, we are getting a green and blue lines all over the screen. But when we click the Inputs from the "Input List" tab, they work fine. Please fix in the next update.

  • tacooghost
    tac0ghost 👻🇺🇲👻 (@tacooghost) reported

    @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

  • Nerd4915
    Stacey (@Nerd4915) reported

    @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

  • chrisbjohns
    CBJ (@chrisbjohns) reported

    @Roku one of your updates completely crashed my Roku brand TV. Any support tips? This seems to be a common issue in recent weeks.

  • McgrawSparky
    Sparky McGraw (@McgrawSparky) reported

    @Roku No error code, it just has to be manually connected almost all the time whereas the Onn Tv connects automatically each time…. As the @TCL_USA TV should

  • MrRamone420
    MrRamone420 (@MrRamone420) reported

    @Roku It changed over today and it's absolutely terrible. Everything is all over the place and has messed up my apps and home screen. How do I change it back, cause I'm just getting rid of this TV and will avoid using Roku system and products. You know how to lose customers

  • Morticia121212
    Morticia (@Morticia121212) reported

    @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

  • SophieMae1022
    KrisNVnmiP (@SophieMae1022) reported

    @red_chem_lite @Roku Try the bitter apple spray, it really deters some dogs from chewing specific items. A little of it rubbed on the remote might work. Also have you tried the ultrasonic sound deterrent? That stopped our dogs from bad behaviors. If you see them going near the remote press it. After a few times they should associate the remote with that unpleasant sound (that only they can hear!) Good luck

  • phshbone
    phshbone (@phshbone) reported

    @Roku new layout is awful. Switching back to just individual apps on my smart tv

  • Chris1John3
    Chris Miel (@Chris1John3) reported

    @Roku is not working this morning. Looks like it got hacked ? Anyone else ?

  • CrucifiedAgape
    Jesus's Flunky (@CrucifiedAgape) reported

    Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

  • pencil_army
    Pencil Army (@pencil_army) reported

    Hey, @Roku, how many times do I have to hide "Soccer Zone" from my Home Screen before it actually stays hidden? Or is this some new feature where I will have to continue to keep doing every day? Would be nice if you could get the Hide function to work.

  • MikeyBoom32
    Brett Bear (@MikeyBoom32) reported

    @Roku Roku asking for a private message is ridiculous. Roku knows exactly what the problems are as it has been widely reported and complaints are numerous. Almost no Roku owner has not been touched by the new update. Slow apps, apps that will not open, unable to download new apps.

  • Nauseum62
    Buttery Duck (@Nauseum62) reported

    @Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.

  • whataboutwaldo
    chelsea (@whataboutwaldo) reported

    Why is @Roku customer service the worst

  • acme1265packers
    Acme Pack (@acme1265packers) reported

    @Roku The problem is that Roku is getting a kickback for recommending shows that no one watches, plus we already know what they are going to watch.

  • ghfrost3
    George H Frost III (@ghfrost3) reported

    So I pay for a subscription on @Roku payment goes through they get the money. Subscription does not work. @Roku is good at taking the money but… that’s where their part ends taking the $$. **** doesn’t work and zero real support. You ******* suck and I’m going back to cable.

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    So what absolute ******* retard at @Roku decided that when adding a remote THE ******* BACK, HOME, AND ******* APP BUTTONS DON'T BRING YOU BACK TO THE HOME SCREEN OH AND BEST PART IT DOESNT SAY THIS SO I SAT HERE HITTING EVERY ******* BUTTON BUT THE LEFT BUTTON TO GET IT TO WORK

  • alexsears97
    alex (@alexsears97) reported

    @Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this

  • Henrywelch63
    Henhouse henry (@Henrywelch63) reported

    Hey @Roku I not happy right now! Tried to get an issue settled, and your AI assistant was no help. Tried to call corporate customer service, it said I might not even get a call back! REALLY!!!

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    @BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS