Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (27%)
• Sign in (27%)
• Crashing (22%)
• Playback Issues (19%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Olive Branch	Buffering	4 hours ago
Sharon	Playback Issues	19 hours ago
Crawley	Crashing	2 days ago
Essex Junction	Sign in	6 days ago
Chicago	Sign in	6 days ago
Seattle	Crashing	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  All Late Models (@AllLateModels) reported 8 minutes ago

  I’m getting an error code for @FloRacing on the @Roku app. Anybody else having problems??

• 
  Brian Richards 🕔 (@CptCracker) reported 14 minutes ago

  @thatoneguychaz @FOXSoccer @Roku Fox One is a hot mess. They seem to have blown it on capacity planning. A Grok survey of complaints confirms the issues are multi platform. Roku has a 100 million user base so they are going to get mentioned more than others, but it's cross platform. If there's something roku can do to help fix thst would be great though. The games on Fox over the air have worked just fine. This is when having a $40 Walmart antenna or even better a Tablo antenna tuner/dvr is helpful. The problem is they seem to have 37 games scheduled for streaming only.

• 
  D.A.R.E Capo (@YungYinkv) reported 17 minutes ago

  Hey @Roku you may want to fix this. Howdy showing the wrong movie 😡

• 
  Alex Spicola (@AlexSpicola) reported 18 minutes ago

  @Roku @RokuSupport NEED HELP! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?

• 
  TimeToWatch (@WhatsMyLime) reported 18 minutes ago

  @Roku I need help creating an account can we message? I’m getting the TV today and it says I need an account can be free but when I hit continue nothing will work and yes, I know how to do that

• 
  Wallybonkers™️ (@WhtTheActualFuk) reported 19 minutes ago

  Just a consumer FYI!!! @Roku WILL NOT HONOR A WARRANTY. My Roku ultra will not keep connectivity. Done ALL troubleshooting. Called my internet provider. JUMPED THROUGH A MILLION HOOPS, still boots off. After all this I get told sorry, your warranty don’t cover connection issues🤔

• 
  Greg (@Xuser784) reported 20 minutes ago

  @Roku system keeps crashing. This is a new issue as of today.

• 
  wizard who hates ai (@0U0S0E0R0) reported 23 minutes ago

  @Roku @AMinecraftMovie @WBHomeEnt nobody ******* cares fix your load times

• 
  . (@InfraCards) reported 24 minutes ago

  @YouTubeTV your @Roku app is awful and doesn’t work properly. Please fix or remove.

• 
  Rych Rage (@RychRage) reported 24 minutes ago

  @Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.

• 
  Alan Hartland (@harty2you) reported 27 minutes ago

  @Roku well done , my HD Streaming stick is now getting BBC iPlayer that has been unavailable for the past few days. Obviously a major Tech problem.

• 
  Osondu Esonwune (@OsonduEsonwune) reported 28 minutes ago

  @Roku @norcal06warrior Roku I’m having the same issue on the Netflix app on my Roku tv

• 
  Melanie Morgan (@MelMMorgan1) reported 28 minutes ago

  @fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?

• 
  Ken Brown (@Ken_Brown_FL) reported 29 minutes ago

  Hey @hulu_support I am unable to log In and your chat folks actually hung up on me. I have not moved yet your app says I have. I do not have this issue with any other app on @Roku . #customerservicefail

• 
  Tim Wesolek (@WesolekTim) reported 29 minutes ago

  @Roku I live in the Washington DC DMA..but you keep putting me in the Charleston WV DMA..for work I need to be able to see DC stations! How do you make this happen ASAP!!

• 
  B (@shortbumble22) reported 32 minutes ago

  Trying to change the batteries in my @Roku remote for the first time. Except there is a lip at the bottom of where the batteries go, I am sure to help prevent them from popping out on accident...BUT HOW THE HELL DO I GET THEM OUT ON PURPOSE.

• 
  Imani Drayton (@imanidrayton27) reported 36 minutes ago

  @gcanderson57 @PlutoTV @Roku I'm using a Hisense Roku TV and mine does the same thing you've mentioned. I pretty much did everything reopened the app, restarted the TV and neither of those things worked. Like I said it could be the app that's causing the problem.

• 
  MDV (michael delvecchio (@Mdvecchio1) reported 38 minutes ago

  @Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****

• 
  Stratosfear Tully 🇺🇸🏳️‍🌈 (@tullyfur) reported 45 minutes ago

  I'll NEVER buy another @Roku TV. Mom's is 8 years old and it was fine. Turn it on, it had all her channel numbers on antenna. Recently it's "updated" with no channel numbers, no way to just have antenna channels, and she wants to replace it because it's "broken". Garbage product.

• 
  Kickball Legend (@DrinkyUncle) reported 45 minutes ago

  @MSNOWNews your channel on @Roku has not worked in two weeks. Every other channel works fine. It’s you. Maybe you can fix that ****?

• 
  Connor Smith (@CK_Smitty) reported 47 minutes ago

  @foxone App isn’t working on @Roku. Turns on for 5 mins then goes back to Home Screen. Help.

• 
  Cream the Barber (@creamthebarber) reported 51 minutes ago

  @Roku Just bought a new stick just a few months ago, and it’s already taken a crap on me. Freezes all the time, and now doesn’t pick up my WiFi. It was fine when I first got it, now it just doesn’t work. And this is about the 4th stick that’s done this. Really terrible. Smh.

• 
  🇺🇸 Save Tina 🇺🇸 (@MissingReagan) reported 52 minutes ago

  @BioMathJason @Roku @TCL_Global Yes, that's the way it is supposed to work, and has worked for the 5 years I've owned this tv. TCL did an update the early part of this year that removed the ability to watch OTA without internet. They did send a fix for most customers after the backlash, but many are still twisting in the wind. Their LiveTv is the culprit.

• 
  Robby Thomas (@RobbyThomas2525) reported 52 minutes ago

  iphone computer even my roku streambar just the streaming sticks is having this problem and the version i'm on for both my rokus are 15.1.4 @Roku @RokuSupport

• 
  Todd (@twchristensen) reported 53 minutes ago

  Dear @Roku @rokuone I have been nothing but a fan and advocate, until now. Your last update is atrocious. I don’t know who your UX/UI team are or what they were thinking, but they got this all wrong. I could not be more unhappy. You turned one click into 3 or 4. How could that have ever been your goal? Who approved this? It’s just absurd. I will be looking for alternatives because that’s how bad you’ve broken this. And don’t think I didn’t notice that you continue to jam Howdy down my throat. I have deleted it every time, why would you continue to force us to have that channel when we say we don’t want it? It is clear to me that Roku no longer cares about what the customer wants - the death spiral of just about every company that has ever existed. You ruined a good thing. It is going to have unforeseen consequences, starting with me. Unless, of course, your goal was to shed users. All five of my TV’s will be turned over to another streamer by end of next week as I do some research. What a shame.

• 
  V@rified Packer Fan (@zhotster) reported 54 minutes ago

  @CoachDrewNelson I have been getting tons of notifications from @Roku. I found out on Reddit that it was a Roku tech problem, not a hacker. Hope it's the same for you.

• 
  Moe's Place (@MeetYouAtMoes) reported 56 minutes ago

  @Roku Thanks for the response. Yup. Tried that. Doesn't work. And the buffering is constant. It only happens on the Blaze App. It makes it completely unwatchable.

• 
  Ki (@Ki_fun_thoughts) reported 56 minutes ago

  @Ask_Spectrum I noticed a bill for $115 MORE on my Spectrum. Turns out, without getting my permission, anyone can add TV services from their TV. Spectrum blamed @Roku - NOT Roku's fault! This is 100% Spectrum ALLOWING my credit card to be billed. Yo Spectrum, FIX IT!

• 
  Maya Belle (@cblanknyc) reported 58 minutes ago

  @Roku I just lost my job & started poring over every dollar going out. That’s when I found I’d paid $269.78 in monthlies for ESPN. Which I didn’t order & never watched in my life. Cancelled but could only get a month refund. I should’ve noticed, but didn’t. Please help.

• 
  Sarah Young (@Sarah_young5314) reported 59 minutes ago

  @Roku, I’m not happy. We have a ONN Roku TV. We have an antenna. Until today, I could watch local channels. Now I can’t. I followed all the steps to fix this. Every one. Then I hoped onto chat and had to talk to two different reps, neither of which fixed the issue. One said (1)