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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Playback Issues (25%)
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Crashing (24%)
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Buffering (18%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Sign in | ||
| Playback Issues | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Giselle ✨
(@aliceartemiscos) reported
@raetheforce it’s the WORST!! We got a Fire Stick for my TV and I looked at my dad and was like “Can you return this? I want a Roku cause I least that interface wont give me a headache”
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Headlock Titan (10-4)
(@HeadlockTitan) reported
@heatherjeannine I would advise buying a TV with a Roku service built into it. TCL TVs are cheap, but their quality is really good! Don't let the brand name fool you!
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cubs2084
(@cubs2084) reported
@hbomax Your Roku app has issues. When I go to a whole category (DC, HBO Originals, etc) alphabetically, it stops about halfway.
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Daddy Always Loses
(@MunoStarchaser) reported
@hbomax is working poorly on our TCL Roku TV. WW84 looks like a video game running at too few frames per second. Tried the standard troubleshooting (update, restart, reinstall), and it didn’t help. Confirmed it is an HBO Max problem; Captain Marvel plays fine on Disney+.
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Brian Christie
(@DJVANTEE) reported
@HBOMaxHelp Same as everyone else. Have a newer Roku 65”. Signal is strong, other movies work great, restarted WiFi, restarted TV and network settings, but movie is choppy. Can’t watch it. When will the update happen???
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MatrixUnraveling
(@MatrixUnravel) reported
@HBOMaxHelp can’t open HBOMax on Sony tv through Roku. Help!
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ya like jazz? 😜 merry christmas
(@XxstarsxX5) reported
Someone help pls. Ok so if u have a Roku tv can u put google/chrome or safari or other search kind of sites on it???
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Brian Christie
(@DJVANTEE) reported
@HBOMaxHelp @ndrewharman Same exact same issue here. Roku TV with playback issues. Any other movie works on HBO Max, signal is excellent, restarted router, restarted TV. Works on my computer but not my TV...sucks.
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layla♡︎ SAVANNAH IS 16 OMG
(@WOHKNJ) reported
how do i work a roku
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layla♡︎ SAVANNAH IS 16 OMG
(@WOHKNJ) reported
i marched my happy self through a walmart to get me a roku now how do i work it
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Shiloc7
(@BoondockGt) reported
@HBOMaxHelp @golfbloggercom I use the 4k roku streaming stick. Im having issues on that.
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Jᴏʜɴ Bᴀʟʟ
(@mrbocce) reported
NFL on @PrimeVideo is a joke. Can't pause or rewind. And the X-ray stats feature they are promoting does not work on Roku Premiere or Chromecast with Google TV. #Fail
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Evan Sanders
(@evanbsanders) reported
@pmhesse @Roku Got it to work on @AppleTV Video quality a little choppy but similar to NFL Sunday Ticket streaming.
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MJHH
(@melys001) reported
@AmazonHelp @jdobbsrosa It sounds like ppl with the Roku Stick are having the issue. The game is advertised on my Home Screen but there is no option in my Prime app. I tried to update and it’s the latest version.
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🎄🎅 Santa BradHound Claus! 🎅🎄
(@BradHound) reported
from
Everett, Massachusetts
Finally....I already set up my new Roku Ultra 2020. My old Roku Ultra is 4 years old cuz of slow process and old remote control "ok" button was not working. *Tosses an old one out* 👍🙌
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SlumShedy
(@slum_shedy) reported
@hbomax please fix WW84 on Roku. I’m dying too see it on my 4k TV, but it keeps stuttering and crashing constantly.
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RON
(@ron87017886) reported
@TeamYouTube I've tried everything rebooted and replaced app on Roku and my firestick same problems all local channels out except for WHAS/ABC its on your end whats going on?
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William Geddes
(@william_geddes1) reported
@DylanNowak Used it last night on a Roku and some issues of it kicking it back to the Roku Home Screen did it a couple times and then it was fine
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Steve Sharpe
(@tyme2look) reported
@dneedles12 Experienced same problem. I use prime with my roku and the streaming of game on amazon is terrible.
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MJHH
(@melys001) reported
@jdobbsrosa @AmazonHelp Just got off of the chat with Amazon, apparently only the latest Roku devices are supported. If yours is like mine and a few years old it won’t work.
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Andy Rokey
(@rokey_andy) reported
@AmazonHelp I just figured out that using a old roku stick would not work? I switched to a newer 4k one and now it is? Any ideas
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Ian☕🤬 Christmasomething
(@Ian_McMian) reported
Roku is pretty great if you like television to crash like it's Windows 8
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Your Old Drinkin' Buddy, JDobbs
(@jdobbsrosa) reported
@vail_raymer @PrimeVideo @Roku Yeah, I gave up and will just deal with it on my laptop and not be able to work with the game on. Now if I could just figure out how to mute this announce team.
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Troy Rison
(@dieyuppiescum91) reported
@DougKyed I've had no issues whatsoever with video quality streaming on my Roku. Probably a lot depending on device, app version, and internet connection.
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Josh Cochrane
(@joshcochrane) reported
@HBOMaxHelp @MovieCrazeYT Having the same trouble. TCL Roku TV with gigabit fiber.
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Gary Wilson
(@JudgeDredgen) reported
@Roku the worst TV ever do not buy, if you unplug the TV you need to re activate it all over again, the process is not user friendly and is lazy, fix your **** @roku
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Chris Moroz
(@chrisaroz) reported
Just paid $15 for @hbomax on @Roku as the quality is so choppy it’s unwatchable.
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Abhi Muthiyan
(@abhivm) reported
Roku TV is having trouble streaming #WonderWoman1984 It took several minutes to start and now it has severe lagging @HBOMaxHelp Chromecast video is 480p!
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Dave S.
(@siouxperdave) reported
@richarddeitsch No streaming issues using a Roku Ultra and Starlink internet. It looks like the average NFL game to me.
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Larry Brown
(@LBSports) reported
@WanderingSpec it's not my internet connection. Quality on my tablet is good. On the TV via roku stick it sucks. this shouldn't be a problem