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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (19%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Garland |
Sign in | |
| Irving |
Playback Issues | |
| Broken Arrow |
Crashing | |
| Fort Pierce |
Buffering | |
| Hayesville |
Crashing | |
| Tucson |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Richie C
(@Nyr94cup) reported
@BallySportsMW can you please fix the audio on your app. Have to watch NBC Sports for the Blues game now. On phone.....really low. On Roku can hear almost nothing. Been like this for a while now.
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Ian
(@IanMCohen) reported
@LordDewi @hulu @Roku I think it’s a Roku issue. Just noticed this happening with other apps on my Roku express.
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Doug Socie
(@DouglasFreshhhh) reported
@ballcoach8121 @hulu_support @hulu_support I too am having this issue. It’s happening with Roku and Hulu app on my tv
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jitka
(@jitka) reported
The worst recent development in my life is that when I changed the batteries in my roku remote, it stopped being able to control my sound bar
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Jason Savell
(@ShadowaterMusic) reported
@UFCFightPass The Roku app just crashes back to the Roku home screen now. Uninstalling/reinstalling doesn't help. Have y'all looked at the app since 10.0.0 was released?
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Stoic Joe
(@The_Stoic_Joe) reported
@PavanMehraUK @BahamaBen9 And how does Roku make the work a better place? Wow, clearly people have no concept of what it means to make the world better!! No wonder it’s so f’d up!
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Mik
(@MIKOYG) reported
@NBALPSupport hi, I am a subscriber here in the Philippines and both my app on the phone and Roku wouldnt want to connect to the server. It’s as if another network is blocking my subscription. Ive never had this problem.
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Jéssica Laíse
(@jessica_laise) reported
@RokuSupport Hey guys, I'm still having trouble with my Roku.
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864 Gamecock🐓🤙
(@Spurs_upSC) reported
@paramountplus can you please fix the lagging issue on CBS live feed for Roku users. 3 weeks now, and looks as if I'll have to miss 60mins again
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Justin Campbell
(@jcamp1521) reported
@BrianMcWilliams Hmm…we’ve got two TCL Roku smart tv’s and have never had an issue. That’s weird
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Czechano
(@Czechano1) reported
@madebygoogle Dif. HDMI and same problem, dif TV, same problem. (Sony & VIZIO). The reason for getting this was so I wouldn't have to use my Phone screen cast. I want to keep my phone separate from my TV watching and I thought this would be a good alt to Roku after the YouTubeTV drop.
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Tasha Lott ✌🏽
(@tash_alot) reported
Is there a stream of the game that will actually work with airplay on my Roku? All of my televisions are taken and I only have my phone or the porch Roku. It won’t play my stream I normally use on Facebook. 😩
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Lol Girl
(@brefenty) reported
my roku was overheating so bad that the audio wouldn’t sync with the actors lips and turning on captions did not help
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Sharon M
(@sharluvsbuffalo) reported
@Roku looking like it’s easier to buy a new tv equipped with fire stick than to deal with connecting new Roku device to my internet or get real Roku help. So aggravated
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Joshua Kellogg
(@rubberducky2784) reported
@Roku just signed up for your service. Got an AirTV mini…can I trade it for a Roku Ultra? The airtv mini sucks. It cuts out ALL the time. It glitches out all the time. It’s awful. I’m selling it on eBay or throwing it away if I can’t replace it
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TeamYouTube
(@TeamYouTube) reported
@terrytennis 1/2 Sorry for the trouble – updating the firmware of your Roku (if available) and restarting it usually fix the issue. You can also launch YouTube TV by selecting 'Go to YouTube TV' on the left side panel in the YouTube main app.
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MadRokasRunAmok
(@margitroka) reported
@TeamYouTube is the poor picture quality/buffering on YouTube TV due to the issues with Roku or is it a YouTube problem?
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Angy
(@OneRagingAngel) reported
@askparamount Get this fixed on Roku! They say it is your problem. Video is out of sync with audio! 4 wks on my Roku
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James Hubbard
(@bardhub) reported
@VIZIOsupport It's an older sound bar that has RCA jacks and an optical connection. There are no HDMI connections for the ARC to work from the 4k TV. Luckily the DirectTV remote can control it, but if my in-laws go streaming only it no longer matters. Maybe I'll get the @Roku bar for them.
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Big Al from the E
(@JuniousMoor) reported
Roku TVs are terrible don't buy them
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On a Whim
(@OnAWhim_NB) reported
Migrated the Chromecast dongle up to the main TV last night in advance of the (now disastrous fiasco) Glastonbury live stream.. It's really awful to use compared to our Roku jobbie - Roku now back in HDMI1 and all is well on YouTube, Netflix + iPlayer and All4👌 #BoatsThatTweet
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Robert Heron
(@robertheron) reported
@mikeev that's my Roku Ultra doing the work
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Deaga
(@DeagaDH) reported
@RokuMHGU Oh, so you're BREEDING for an in-game team? You're beyond help, Roku. I'm so sorry to hear that. 😔
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Theragingboner0
(@theragingboner0) reported
@Crunchyroll If I didn't have to sign in every day on all 3 of my devices every time I go to watch, I'd be watching it right now. Fix the session expired glitch. Roku app.
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ThePhantomEchoes
(@LegendIn2Games) reported
@YouTubeTV what exactly is the issue with YTTV and the Roku platform? I was experiencing degraded screen resolution, so to troubleshoot I removed the app, went to add it again and couldn't. Read somewhere online that YTTV is requesting user/device info and Roku is unwilling to
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Zen.Rhino
(@ZenRhino1) reported
FIVE DAYS since @RokuSupport stopped interacting with me while I'm trying to get a replacement remote for my faulty @Roku premiere. Roku apparently doesn't care about customer service and doesn't stand by their product. Please RT to help Roku understand this is not acceptable
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Mikayla Jewel 🌈
(@PrincessJEWEL74) reported
Just bought a brand new $60 @Roku and I can’t get the remote to pair. We already have two in the other rooms so I know how to get everything to work. I tired everything and nada.
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Jor☽
(@JordyAlexandrea) reported
Anyone else having issues with the #TNTapp on @Roku?
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Kurt Taylor
(@KurtBTaylor) reported
@hulu_support my zip code is 28403 and CBS is not working for the 2nd day in a row. It will play for 30 seconds, buffer and then go back to the beginning. I’m on a roku device.
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Sharon M
(@sharluvsbuffalo) reported
@Roku @RokuSupport @TheRokuChannel Still waiting on any kind of assistance from Roku support. Any kind of phone support available cause a week of Twitter help is exasperation