Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (30%)
• Sign in (26%)
• Buffering (23%)
• Playback Issues (17%)
• Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Dallas	Crashing	2 days ago
Córdoba	Sign in	3 days ago
Phoenix	Crashing	3 days ago
Tlalnepantla	Playback Issues	4 days ago
Madison	Crashing	4 days ago
Fairfax	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanah (@sanahbequiet) reported 7 minutes ago

  Had to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together

• 
  Connie Jeffus (@nikbus99) reported 8 minutes ago

  @Roku can't sign in. no email sent to reset p/w. can't find customer chat support. Please cancel free trial of Great Courses

• 
  Sydney 👑 (@LoveMyFFAJacket) reported 9 minutes ago

  @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

• 
  Sasha :) (@hldmydk) reported 9 minutes ago

  Since when is the Roku remote app behind a paywall? My remote is broken and I can’t turn down the volume or turn off the TV and I don’t wanna pay $8.99 like are yall crazy ? 🤨 @Roku

• 
  cru λ (@crufro) reported 11 minutes ago

  The issue here is that pre-generated AI slop doesn't retain. @mesastream on the other hand is multiplayer media. Live, consequential, and influenced by the audience. Humans curate. AI directs scenes and writes the dialogue in realtime. Anyone have a contact @Roku?

• 
  Qhu✳️🦆🏃‍♂️ (@Qhu_NFT) reported 12 minutes ago

  I have had it with @Amazon Fire Stick. I have a subscription to Shudder and Starz. I can no longer play them without buying a new subscription thru Amazon. I have a @Roku TV upstairs and have no issues playing my subscriptions. Today I ordered another Roku controller for downstairs. Shame on you Amazon. Bye fire stick. Just warning anyone who is thinking about fire stick.

• 
  cyberale60 (@cyberale60) reported 14 minutes ago

  @Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons

• 
  Felix Nuñez (@Daywalker249) reported 15 minutes ago

  Hey, @Roku your streaming is not working. Playback error keeps showing up.

• 
  Mike (@Hyper_59) reported 17 minutes ago

  @Roku you guys and whoever you have working over there are awful for releasing a tv software update and taking away home screen customization. I have a tv imput that i’m not using anymore (HDMI 2) and I can’t delete or hide it like we used to be able to. 😤🙄

• 
  Nick Boonstra (@ARealBoon) reported 20 minutes ago

  @paramountplus @Roku @RokuSupport Paramount Plus support already told me they can't help, I just paid for a subscription and it won't connect

• 
  arthur fleiss (@arthurfleiss) reported 23 minutes ago

  @Roku I did that. Didn't help. Many People on Twitter had same issue with Paramount Plus.

• 
  Deen Bowden (@deenbodeen) reported 24 minutes ago

  Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

• 
  1980s Boxing (@80sBoxing) reported 26 minutes ago

  @Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?

• 
  Doc Myers (@JDMyers77397139) reported 26 minutes ago

  @Roku when I sign in , you don't send the code. When I tell your crappy ai I want an advisor it sends me back to the sign in. When your customer doesn't want to speak with a F'ing Ai listen to them.

• 
  Tundrawalker⍟⍟ (@tundrawalker00) reported 29 minutes ago

  @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

• 
  John Joseph Bonforte (@BonforteJohn) reported 29 minutes ago

  @Roku Problems since the update: 1. Sound goes away for DVD player. 2. Sometimes DVD player will no longer play to TV. Restarting fixed it temporarily - until today. 3. Spontaneous resolution changes after a sleep timer is used. 4. Trouble communicating with cable box.

• 
  🌪Jeff Schipull🦌 (@ojkoj) reported 34 minutes ago

  @Roku And like… if i reset the tv itll work sometimes, but its a big hassle, and after troubleshooting it appears to be a software issue with the update.

• 
  shelby #ExtendAdley (@bigshelbss) reported 36 minutes ago

  @Roku your new Home Screen layout is dogshit fix immediately

• 
  call it ump (@playball8000) reported 37 minutes ago

  @Roku @ASStrogurl24 @Roku you all need to work with charter spectrum on the spectrum app because it has lots of glitches. There's not an app that glitches anywhere close to the spectrum app. FYI

• 
  Keri Marie (@KeriMarie317366) reported 37 minutes ago

  @Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!

• 
  Mike Bryant (@djmikebryant) reported 41 minutes ago

  @Roku please bring back the other Home Screen. This new one is awful. Thanks

• 
  KrisNVnmiP (@SophieMae1022) reported 44 minutes ago

  @red_chem_lite @Roku Try the bitter apple spray, it really deters some dogs from chewing specific items. A little of it rubbed on the remote might work. Also have you tried the ultrasonic sound deterrent? That stopped our dogs from bad behaviors. If you see them going near the remote press it. After a few times they should associate the remote with that unpleasant sound (that only they can hear!) Good luck

• 
  The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported 45 minutes ago

  @Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?

• 
  RightSideRobert (@robert23190) reported 48 minutes ago

  @red_chem_lite @Roku FORENSIC LAB REPORT Case: REM-2026-0729-FTV Date: 29 July 2026 Sample: Damaged Amazon Fire TV remote Analysis: Bite marks are human, not canine. Dental features match standardized U.S. Army dental work (military-style restorations and wear patterns). Conclusion: Damage caused by a human with prior U.S. Army dental treatment. No dog involvement.

• 
  Nomadic Aaron ✝️ (@AaronWL42) reported 50 minutes ago

  @Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.

• 
  Democracy (@WambliTatanka) reported 51 minutes ago

  I paid for @hbo through November and im not granted access saying I need to pay again. And your support feature doesn’t work!! What the actual F?! @Roku @TheRokuChannel

• 
  Starko (@Starko2341) reported 55 minutes ago

  @ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.

• 
  alex (@alexsears97) reported 56 minutes ago

  @Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this

• 
  SportsTurfPro (@sportsturfpro) reported 58 minutes ago

  .@NFL @Roku app is repeatedly crashing this morning. HELP! 🏈

• 
  Hammer Hains, The Fud Dude (@HammerHeadcases) reported 58 minutes ago

  @Roku @Country2018gal We've had the same issue recently.