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Roku status: streaming issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 29% Crashing (29%)
  • 27% Sign in (27%)
  • 21% Playback Issues (21%)
  • 18% Buffering (18%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Tulsa Buffering 11 hours ago
Township of Evan Buffering 23 hours ago
Township of Evan Crashing 2 days ago
Concord Crashing 3 days ago
Saint Clair County Buffering 3 days ago
Lorain Crashing 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • BagLampPillow
    DeluluDad (@BagLampPillow) reported

    Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I went into Picture Settings, turned the Backlight down from 100, it worked.

  • MarkTapanes
    Mark Tapanes (@MarkTapanes) reported

    @RokuSupport @Roku I’ve emailed 5x on case 00135722 and then yesterday I got an email asking if I still need help. Still need help- thanks!

  • 1catherinesiena
    Catherine of Siena (@1catherinesiena) reported

    What’s the problem @directv with logging into my account for my @Roku ? The login hasn’t changed as in password until you’ve stated otherwise in my several attempts to access through my Roku. Further makes no sense since other TV/Roku in household is ‘up’ right now.

  • Andrew94722910
    drewisgod6372 (@Andrew94722910) reported

    Somebody help me find the Roku remote

  • NESNSupport
    NESN Support (@NESNSupport) reported

    @JackODonohue @NESN @NESNsucks Hi, this issue was fixed in the Roku version 3.9 update.  Please update your Roku device to the new version and restart.  Thank you

  • tonywhaley
    @tonywhaley@mastodon.world (@tonywhaley) reported

    @tagesschau Please fix the Tagesschau Roku app in the US! Viewers can't watch Tagesschau in the US. I've tried calling NDR in Hamburg to fix the problem, but they couldn't help.

  • BagLampPillow
    DeluluDad (@BagLampPillow) reported

    Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I turned the Backlight down from 100, it worked.

  • RoughTradeRadio
    RoughTradeRadio (@RoughTradeRadio) reported

    @walt_stachura Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."

  • MikeP77Doglover
    Mike.🇨🇦🇳🇱🚛🚚HonkHonkSpeakToMy🥑Avocado🥑 (@MikeP77Doglover) reported

    I'm currently watching the YouTube algorithms rebuild my profile. I just got a new Roku, didn't sign in but they're pushing me stuff that's narrowing down who I really am based on the information they have. Very interesting.

  • dog_person20
    DogPerson! (@dog_person20) reported

    @Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.

  • JeremyTColes
    Jeremy Coles (@JeremyTColes) reported

    @russ998 @Thrones_Facts I buy the cheapest Roku TV’s that Walmart/target sell in their respective sizes, and I did not have any issues seeing what was happening.

  • MaleniYaritza
    Yaaarrittzzza☀️ (@MaleniYaritza) reported

    Anyone having issues with @Roku 😭

  • ShelleyElwood
    Ant Murdering She Devil (@ShelleyElwood) reported

    @TVMoJoe Roku TV, and I've had the same issue on Fire TVs, I suspect maybe only Apple is overriding whatever wonky code is happening in Peacock (because it's not just me)

  • Rantsofnotfame
    justagirl (@Rantsofnotfame) reported

    @RokidGlobal So I can’t even get my WiFi to work with my Roku….

  • tdotcade
    Tells, MBA (@tdotcade) reported

    @Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.

  • periodicaudio
    Periodic Audio: Mobile First Hi-Fi 🏴‍☠️ (@periodicaudio) reported

    Not to mention, @roku, an app I PAID FOR was deleted and there's no way to reinstall without buying it again. Where do I send the bill to, so you can reimburse me? Seriously you have a great system, but your updates are horribly broken and ruin the system.

  • Hubbyboogie
    Bill K. (@Hubbyboogie) reported

    @LCLoudmouth @Roku I think I read they’re going to be fixing that issue.

  • redheadgrl04
    redheadgrl🍂 (@redheadgrl04) reported

    Let’s see if @Hulu will actually work today. I dunno if it’s on their end or @Roku but all week I’ve had problems.

  • AdamBillmann
    Adam Billmann (@AdamBillmann) reported

    @Verizon hey, why does my home internet default to a different location then I’m at? I cant get my @watchfoxone to work correct because it’s giving me Chicago as my local news, not Milwaukee! How can I fix this? I updated my correct address on @Roku

  • philip_logan
    Philip Logan (@philip_logan) reported

    @MsSariBrooke @Roku I can’t work out how to watch it here in the UK 😩

  • WesolekTim
    Tim Wesolek (@WesolekTim) reported

    @Roku I live in the Washington DC DMA..but you keep putting me in the Charleston WV DMA..for work I need to be able to see DC stations! How do you make this happen ASAP!!

  • Ann_Elyse
    Ann_Elyse (@Ann_Elyse) reported

    @hulu_support Hulu live is down AGAIN on all platforms - Roku, app, etc. I've tried all of your steps and nothing works . . . the problem is on your end not the customer!

  • hope_britt
    Brittney (@hope_britt) reported

    @DIRECTV & @Roku rcount your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy

  • Xuser784
    Greg (@Xuser784) reported

    @Roku system keeps crashing. This is a new issue as of today.

  • newfoundmass
    Adam Lash (@newfoundmass) reported

    The Shudder Roku app was the worst app I'd ever used until I used the Shudder Fire TV app.

  • Blutiful_Me
    BLU (Nikki) (@Blutiful_Me) reported

    @Roku I need a human to talk to please and thank you. I’ve gone online and the app for help to no avail. Unable to Update Error 023.2 Wi-Fi & internet working fine

  • RealtorNickH
    Nicholas Helton (@RealtorNickH) reported

    Anyone else have issues with @Roku remotes? 3rd time replacing it and now the one I bought in January is broken and they won't replace it either!

  • Primetime_TB
    Primetime 📺 (@Primetime_TB) reported

    Finally watching @this_is_acw After Shock. Starting from beginning. Had issues with devices so eventually settled in on canceling the subscription through @Roku and then subscribing to @Triller_TV+ itself and hopefully this will let me watch it on 2 tvs.

  • thewanderer2020
    The wanderer (@thewanderer2020) reported

    @Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku

  • DANNICSX
    Dannics (@DANNICSX) reported

    @rokudoesnothing @SpaceSama @gekiko_bathory Thank you Roku. I agree. dialing things back to drama doesnt solve things. doesnt matter from whom.i just got riled up and apologize. i hope others actually involved and knowing more who dials what can be of rightious help for both being this awful situation.