Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (32%)
• Sign in (22%)
• Crashing (22%)
• Playback Issues (18%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Buffering	20 hours ago
Ankeny	Sign in	22 hours ago
Media	Playback Issues	22 hours ago
Newark	Buffering	1 day ago
Livingston	Playback Issues	1 day ago
Stuart	Video Quality	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  trapuh (@trapuh) reported 4 minutes ago

  @Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet

• 
  Morticia (@Morticia121212) reported 4 minutes ago

  @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

• 
  Isabella Valentine (@PrismaticOwl) reported 5 minutes ago

  I generally just let the @Roku screensavers scroll while I do other stuff, but I think it got an update recently because the Roku City screensaver just flat does not work anymore. It's a black screen. Back button doesn't work. Gotta use the Home button to return to the menu.

• 
  Mary (@Fogatmidnight) reported 6 minutes ago

  @Roku Ghaaa......What did u do?! Update bad! Please don't fix what is not broke. Let user decide! 2 nights in find organize LOCAL ANTENNA channels, renam lil tile, now it's GONE! 😱 Where is it? Want on home screen! Hisense Roku TV

• 
  Sanah (@sanahbequiet) reported 7 minutes ago

  Had to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together

• 
  Dr. GigaDad, PharmD, BCPS, BCEMP (@Shayne_McKee_) reported 10 minutes ago

  @enhanced_games @Roku @ResortsWorldLV Crazy that it took you until now to announce where you’ll be hosting the games. Terrible marketing.

• 
  Brent Stewart (@BrentStewart17) reported 10 minutes ago

  @Roku where are you with fixing the issues with @MLBTV? I can’t even watch the @cubs game tonight.

• 
  Maya Belle (@cblanknyc) reported 11 minutes ago

  @Roku I just lost my job & started poring over every dollar going out. That’s when I found I’d paid $269.78 in monthlies for ESPN. Which I didn’t order & never watched in my life. Cancelled but could only get a month refund. I should’ve noticed, but didn’t. Please help.

• 
  SpecialAgentUtah (@RoscoP16170801) reported 11 minutes ago

  @Roku Fix your ****!! Can’t watch a fn thing on your pos, can’t talk to anyone. Sick of your fn **** products. **** you

• 
  Matthew Keys (@MatthewKeysLive) reported 16 minutes ago

  The biggest problem with our @Roku TV: It's not earning the company any money because it is stuck in an unfixable boot loop. I bought this TV at Best Buy three years ago. It was for an elderly family member. She loved it. Until she didn't. As I was packing for the StreamTV Show last month, she called me to say her TV kept rebooting itself. "It's stuck on the spaceship thing," she said. I had no idea what that meant. I gave her my Sony TV to use while I tried to fix the problem. And let me tell you something, I have tried literally everything. I searched online for a fix, and found a number of Roku TV users who have encountered the same thing: For no reason, their TVs just randomly started boot looping, and trying to download and reinstall the firmware through Recovery Mode was no help. Some people suggested holding down the reset and power buttons for a certain length of time. That didn't work. Others suggested draining "zombie power" by pressing the power button for a half-minute while the TV is unplugged. That didn't work. A few said connecting to a mobile hotspot while in recovery might work. It didn't. One person suggested hooking the TV into a router via Ethernet. Well, this TV doesn't have an Ethernet port. This is the second Roku-powered TV that has caused us an issue. The first was a Walmart Onn-branded TV that died after six months. I figured one of Roku's own TVs was a reliable replacement, because the company told us as much when it started making its own TVs a few years ago. Then, executives promised that shipping Roku TVs where the company controlled the entire supply chain would help it make better-informed decisions about how its users were interacting with their devices, which would lead to better hardware and software experiences. Ultimately, our issue likely boils down to this: Roku uses cheap hardware in its smart TVs and streaming boxes to keep costs low. Executives said as much earlier this year when they affirmed that the ongoing processor and RAM shortage was likely to be a boon for Roku's business, because the company's operating system doesn't require premium hardware to operate. But the decision to use cheap hardware also means that it is more prone to breaking, and that is a major problem for a company like Roku. The company's $1.1 billion platform business is inherently dependent on consumers having reliable hardware that allows them to interact with said platform. When streaming devices and smart TVs break, it not only prevents customers from using their platform, it leaves a sour taste in their mouths — and customers are prone to abandoning the platform for a competitor. Which, in my family member's home, is now what has happened. She's inherited my six-year-old Sony TV, and she loves it. She's not giving it back. It runs Android. There's a bit of a learning curve, but she's committed to figuring it out. "I'm done with Roku," she told me. "I hope Fox knows what they're buying." $ROKU

• 
  cal poly (@itsnotjt) reported 19 minutes ago

  @NBCSPhilly @Roku change the app back to allow us to scan QR code. Also he time sign in. I’m sick and tired of typing out this long website link every day

• 
  Friggan (@CaptFriggan) reported 20 minutes ago

  @Roku How do I put my HDMI inputs back on the main screen after this terrible update?

• 
  Robby Thomas (@RobbyThomas2525) reported 24 minutes ago

  @Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my

• 
  imaidiot19 (@imaidiotWill) reported 25 minutes ago

  Since the latest @Roku update is trash and ruined the simplicity I loved with the device, which alternative should I go with? Thinking Firestick, although it will have similar issues, at least it is the most widely supported. Thoughts?

• 
  Brendanfly1998 (@Bren9889) reported 25 minutes ago

  @RokuSupport I need your help and please don’t give me an automated reply. The apps on my new @Roku TV keep crashing, mainly YouTube, Disney+ and Paramount+! What is causing this and what can I do to fox it?

• 
  unQuestionable.com 🍌 (@FoshayTower) reported 27 minutes ago

  @Roku Would you please add support for Siri Shortcuts / automations? I would love for my tv to have a trigger phrase to go to a specific app after turning on at a specific time of day, and could make that work with Shortcuts

• 
  Tundrawalker⍟⍟ (@tundrawalker00) reported 28 minutes ago

  @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

• 
  Bryan Wayne (@mrhappybw) reported 35 minutes ago

  It took until July for me to get this “New” Roku Home Screen and it is awful. And reading the comments since @Roku rolled it out seems it has been awful for a month now. A two year could have done better. Reverse this ****.

• 
  TucsonBlonde 🇺🇸💙🌊 (@TucsonBlonde) reported 42 minutes ago

  @Roku So about that redesign…how about you stop repopulating my Quick Access section with crap I don’t want/have after I’ve removed everything I don’t want or use? You’ve done it THREE TIMES NOW, and I don’t appreciate having my time wasted as I go back in and delete everything but my YouTube App, which is all that I use on this TV! section with yet more channels I have never used, and shoved YouTube back to the end, again. later. So how do I fix this PERMANENTLY? You can put whatever you want to after the YouTube app, but It’s MY interface, you give us the option to customize it, and while it’s not life ending to have to click several times to get to what took 2 clicks before, it’s very aggravating and I don’t appreciate the level of arrogance that a company displays when they undo the changes I made to shove stuff I don’t want down my throat. I’d appreciate a response, this is ludicrous. So please, help

• 
  Spyro (@SpyroDragon2025) reported 42 minutes ago

  @Roku I need help with my Roku tv please

• 
  Ben (@Fly_Guy79) reported 43 minutes ago

  @Roku ya its terrible. where the save list go? terrible ui change. glitchy screen freezes. back up job nerds

• 
  LIBER000 (@Samael1976) reported 44 minutes ago

  @CordCuttersNews Great! I will make sure after I throw this POS TV down the stairs that I never buy another @Roku TV again. Every update makes my TV more useless and unusable. Can't wait! 😒😑

• 
  Moe's Place (@MeetYouAtMoes) reported 44 minutes ago

  @theblaze Please tell me why your app on @Roku has CONSTANT buffering problems. It's the only streaming service I have that does this. Every show, every day, I have to back out of the live show and come back in every 10 to 15 minutes because of buffering. It's making all the shows I dearly love completely unwatchable. Please respond, or I'm going to have to cancel, because there is just no point paying for this.

• 
  Mary McNeight (@ServiceDogAcdmy) reported 48 minutes ago

  @Roku What the HECK did you do to live tv pause? There is no way to fast forward and see where you are in the program. You’ve literally broken the best feature of having a Roku TV.

• 
  Autistic Addie 🍉😷🇵🇸💜 (@ghostonthstereo) reported 53 minutes ago

  @Roku Again, your messages are shut off, but I’ll just deal with the problem. It’s not worth all this back and forth hassle.

• 
  Morticia (@Morticia121212) reported 56 minutes ago

  @tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!

• 
  RaiderNeil (@Rdrneil) reported 58 minutes ago

  @Roku OK I have a Roku 4K stick and good Wi-Fi and a very good Samsung TV and I've had Disney Hulu ESPN now paid through Roku I started getting error 83 error 43 couldn't login on TV couldn't watch it deleted everything restarted updated no help from Disney so I canceled them

• 
  Skippy QSB (@Skippyqsb) reported 59 minutes ago

  . @Roku Why did you mess up the main menu? Now I've got a bunch of stuff, I don't want, that I have to scroll through to get to my apps, and I can't remove or move them. Also the app icons are smaller? Seriously? Fix this, please, and stop messing with our menus. #Roku

• 
  Alan Hartland (@harty2you) reported 59 minutes ago

  @Roku hi, I live in the UK, I have a Roku streaming stick I bought in November 2025 from Tesco. I have had no problems with it until today. I am not able to use BBC iPlayer app. I have done all the resets but still not working. All other TV apps are ok ?

• 
  The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported 59 minutes ago

  @MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.