Roku status: streaming issues and outage reports
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Buffering (31%)
- Sign in (26%)
- Crashing (23%)
- Playback Issues (15%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 8 hours ago |
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Sign in | 16 hours ago |
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Sign in | 2 days ago |
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Sign in | 3 days ago |
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Sign in | 3 days ago |
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Sign in | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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unQuestionable.com 🍌 (@FoshayTower) reported@Roku Would you please add support for Siri Shortcuts / automations? I would love for my tv to have a trigger phrase to go to a specific app after turning on at a specific time of day, and could make that work with Shortcuts
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Jake K (@Jakewk) reportedOk @Roku I’m trying to watch Fracture on my Roku TV Channel and you have a perverse glitch that when I try to rewind for a short time, it sends me back to the first few minutes of the movie and when I try to get back to the spot, it makes me watch all the ads again. WTAF.
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Pyrtection (@FullPyrtection) reported@ReelzChannel Having streaming issues tonight? Can’t get past black pickup truck search. Restarted @Roku got to same place and locked up again.
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Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported@Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?
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Pencil Army (@pencil_army) reportedHey, @Roku, how many times do I have to hide "Soccer Zone" from my Home Screen before it actually stays hidden? Or is this some new feature where I will have to continue to keep doing every day? Would be nice if you could get the Hide function to work.
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Ken Hudson (@shareastronomy) reportedI need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.
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shelby #ExtendAdley (@bigshelbss) reported@Roku your new Home Screen layout is dogshit fix immediately
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Andrew Staten (@AndrewStaten) reported@TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.
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Hammer Hains, The Fud Dude (@HammerHeadcases) reported@Roku @Country2018gal We've had the same issue recently.
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TimeToWatch (@WhatsMyLime) reported@Roku I need help creating an account can we message? I’m getting the TV today and it says I need an account can be free but when I hit continue nothing will work and yes, I know how to do that
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shane✌️👍 (@shane_grand1) reported@Roku The new home screen is terrible..switch it back
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Alex (@undeadunion78) reported@Roku This is awful. Please let me revert back to the old home screen. I've praised my Roku tv and from here on out no more praise will be had.
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Brandon (@BATZMANZ) reported@Roku Give us Photo Streams back! Backdrop is terrible. Doesnt autostart when idle.
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chelsea (@whataboutwaldo) reportedWhy is @Roku customer service the worst
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CKAKRK (@CaitlinKazarian) reported@Roku your support sucks. It says it’s an agent but it’s just AI. Sent multiple screenshots and the “agent” didn’t even bother to open. Sick of paying for subscriptions that I can’t use on my tv. No one is of any help. Done with Roku and being charged for things I can’t access!
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Bryan Wayne (@mrhappybw) reported@Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.
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Sanah (@sanahbequiet) reportedHad to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together
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Missouri_Gamer (@ultramantis7) reported@Roku FoxOne on the Roku Channel does not work; Fox apparently cannot stream the games to Roku. It isn't Roku's fault, but why am I paying $20 a month?
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Arlene (@zfatcat2) reported@EarperMarine @Roku Are other people having the same problem? It's a Roku and/or TV programming issue that affects the apps running on it. Jeez...what a pain...I'm sure. 😳
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Sydney 👑 (@LoveMyFFAJacket) reported@Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.
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Eff-the-left (@norcal06warrior) reported@Roku All other steaming apps work fine, it's only happening with Netflix
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Lord Sammy Gato (@lordsammygato) reported@Roku Wow, those changes to the app are terrible! Thanks! 👍
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Joe Kimray (@JoeKimray) reportedWow - this new @Roku Home Screen update they forced on everyone is one of the worst technology “upgrades” ever. Lost the ability to customize the Home Screen - and they added a lot of apps no one wants, that you can’t remove. Horrible decision - the customer is always last…
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Heather D. ♿ (@EarperMarine) reported@zfatcat2 @Roku I have seen other people mention issues with captions. It's only happening when using Roku and it's the same across my various Roku apps. 🙃
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Geoff Meador (@geoffmeador) reportedOur @Ask_Spectrum outage has lasted all morning and USA vs AUS is coming up, so I just switched our @Roku TV to OTA antenna… except, in the most idiotic decision imaginable, watching antenna TV on Roku apparently requires a working internet connection now. 1/2
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not reida ✨ (@NotReida) reported@Roku the new update on the Roku tv is the worst **** I’ve ever seen and I hate you
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Random Acts of Crochet Kindness (@stuckathomemom) reported@thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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trapuh (@trapuh) reported@Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet
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🎣 (@SpangleAngler) reported@Roku If the playback speed on Roku TV for U-Tube videos suddenly stopped working and that feature is no longer even available (it once was), is that fixable through Roku support or is that @YouTube who would fix it? Our family's TV used to have playback speed options but now doesn't
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Unapologetic Deplorable (@Squirdlok) reported@RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!