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Roku status: streaming issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 28% Sign in (28%)
  • 25% Buffering (25%)
  • 25% Crashing (25%)
  • 17% Playback Issues (17%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Assaré Playback Issues 7 hours ago
Knoxville Crashing 10 hours ago
Dolgeville Crashing 19 hours ago
Fort Worth Sign in 1 day ago
Moreno Valley Buffering 3 days ago
Mason City Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • davebudge
    Old Bull Lee (@davebudge) reported

    @Roku Your captcha is garbage, your website is garbage, and I've tried a dozen times to recover my password but keep getting looped back to your goddamn captcha. Please fix your garbage!

  • tullyfur
    Stratosfear Tully 🇺🇸🏳️‍🌈 (@tullyfur) reported

    For years I had my elderly mother perfectly able to operate her @Roku TV. Now the software is so convoluted and dumb I can't even figure out how to fix it for her anymore. It just wants to stream everything with no antenna channels. It was fine and they broke it with software.

  • ServiceDogAcdmy
    Mary McNeight (@ServiceDogAcdmy) reported

    @Roku What the HECK did you do to live tv pause? There is no way to fast forward and see where you are in the program. You’ve literally broken the best feature of having a Roku TV.

  • msnonothing1
    ((MS__no__nothing)) 👨‍🦼🎗💙🔯 (@msnonothing1) reported

    @roku What is wrong with your VIAPLAY app? It works fine on my Fire TV. FIX it, or cancel and refund my money. DM for details.

  • JonKjackson
    TeRIFIER44 (@JonKjackson) reported

    @RhondaShear @Roku I cannot find a single thing about Up All Night. Please help.??!!!

  • WesolekTim
    Tim Wesolek (@WesolekTim) reported

    @Roku I live in the Washington DC DMA..but you keep putting me in the Charleston WV DMA..for work I need to be able to see DC stations! How do you make this happen ASAP!!

  • businesslendin1
    RJ Financial Group (@businesslendin1) reported

    @Roku I need help. My 3 emails are already full as you max out at 20. What’s the solution I own multiple Airbnb’s and I only install Roku TV’s.

  • jimgolis
    Jim Golis (@jimgolis) reported

    @hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.

  • jaketomberlin
    Jake Tomberlin (@jaketomberlin) reported

    @Roku I’m a long-time Roku fan, but this latest home experience is terrible. It’s so bad I’m considering Apple TV. Please roll it back to the last version or give users the option to do so.

  • Cantor82
    The Dude Abides (@Cantor82) reported

    @Ask_Spectrum is there a problem with the spectrum app on Roku and the cell phone?

  • Smoke3x
    (Rebəl) Shane (@Smoke3x) reported

    @Roku your @espn app is STILL screwed up! Y’all need to fix it!

  • RockHeadRego
    RockHead Regolith (@RockHeadRego) reported

    @Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?

  • rosevera
    Rose Vera, J.D. (@rosevera) reported

    @Roku Im interrupting your post to bring something to your attention. I have been a loyal customer for years. Recently, your billing department has billed my credit card several times a month. I've called to complain but get nothing but a bad attitude. Perhaps you can help me.

  • xUnderdog21
    Katie from Canada (@xUnderdog21) reported

    @Plum1977 @WORKlNONMYAURA @CraveCanada I've done that for half an hour on the Roku app. It doesn't work.

  • alpacinogrunt
    Al Horford Pacino (@alpacinogrunt) reported

    @MLBTV FIX YOUR ******* ROKU APP. JESUS

  • Witchmaster
    Witchmaster (@Witchmaster) reported

    @Roku @caseyrosewilson Latest update on Roku has brought on tons of issues. Can't remove finished listings from continue watching, completing episodes goes on to random programs, etc. And periodically it just resets itself. How about rolling back to stability?

  • Skippyqsb
    Skippy QSB (@Skippyqsb) reported

    @Roku @TheRokuChannel Keep getting connection issue error and telling me to check my connection, then it dumps me back to main Roku menu. Connection is fine. I have no problems with other apps, just with Roku Channel. I have checked for updates and rebooted. Still getting error.

  • Cakefacethedad
    David Cornell (@Cakefacethedad) reported from Rome, Latium

    Dear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?

  • cannamomma_
    Esmeralda (@cannamomma_) reported

    Bro is Hulu not working in anyone else’s Roku tv? Ts pissin me off. @hulu_support @RokuSupport

  • MsWolfe8
    April (@MsWolfe8) reported

    @Roku Idk what is going on with this stupid TV ive only had a year! But I come home and all my streaming apps are gone and when I add them back Its giving me a error message!!!!!!! Never again

  • AutumnTweets
    🍂 Autumn 🍂 (@AutumnTweets) reported

    @Roku you SOB, you used to have some of the most seasoned and easy to work with tech support operators out there - now you trying to be sneaky, transferring us from one dog **** clanker to another. 😭

  • Justlivingonea2
    Justlivingonearth (@Justlivingonea2) reported

    @Roku Roku refuses to let me login to my HBO Max account. Now HBO says email and password don’t look right. Yet when I use the Vizio remote, there’s no problem. 🤷🏼

  • RichiePuregains
    Richie (@RichiePuregains) reported

    Don’t ever buy @Roku theyre making junk that’s overpriced significantly. Every tv I have their POS products to use for @GetSpectrum has problems. By problems I mean everything they have including the most basic functions frequently do not work.

  • Ann_Elyse
    Ann_Elyse (@Ann_Elyse) reported

    @hulu_support Hulu live is down AGAIN on all platforms - Roku, app, etc. I've tried all of your steps and nothing works . . . the problem is on your end not the customer!

  • xxyumhaj
    xxx (@xxyumhaj) reported

    @PrachiR46315213 Mein kisi ko Kiu Roku I haven’t seen any post like that, and as I said, idc about Hania, diljit or the film. I found your statement to be dumb so that’s why I quoted your post, you should’ve been clearer about what you meant if you have a problem with me questioning it

  • FeedTheTweeter
    TweeterFeeder 🏴‍☠️ (@FeedTheTweeter) reported

    @Roku tvs are the worst. Buy anything else.

  • creamthebarber
    Cream the Barber (@creamthebarber) reported

    @Roku Just bought a new stick just a few months ago, and it’s already taken a crap on me. Freezes all the time, and now doesn’t pick up my WiFi. It was fine when I first got it, now it just doesn’t work. And this is about the 4th stick that’s done this. Really terrible. Smh.

  • scottycatt
    scottycatt (@scottycatt) reported

    @Roku @TheRokuChannel Just had the worst customer service experience with ROKU. Dealt with 6-7 different reps. Each one telling a different story of why my purchased subscriptions wouldn’t work. Ranged from uninformed to just plain lazy & uninterested in helping. NEVER AGAIN!

  • HarveyJackalope
    Harvey Jackalope (@HarveyJackalope) reported

    @AppleTV and @Roku need to figure out why I can't watch @F1 without the Roku freezing and restarting after 10 minutes. Having no such issues watching on my phone.

  • SynRen
    SynRen (@SynRen) reported

    @Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.