Roku status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 17, 1:20 PM EDT	0	0
Apr 17, 1:40 PM EDT	0	0
Apr 17, 2:00 PM EDT	0	0
Apr 17, 2:20 PM EDT	0	0
Apr 17, 2:40 PM EDT	0	0
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0
Apr 18, 10:00 AM EDT	0	0
Apr 18, 10:20 AM EDT	0	0
Apr 18, 10:40 AM EDT	0	0
Apr 18, 11:00 AM EDT	0	0
Apr 18, 11:20 AM EDT	0	0
Apr 18, 11:40 AM EDT	0	0
Apr 18, 12:00 PM EDT	0	0
Apr 18, 12:20 PM EDT	0	0
Apr 18, 12:40 PM EDT	0	0
Apr 18, 1:00 PM EDT	0	0
Apr 18, 1:20 PM EDT	0	0

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

Sign in (29%)
Crashing (29%)
Playback Issues (21%)
Buffering (16%)
Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Silver Spring	Crashing	51 minutes ago
Silver Spring	Sign in	5 hours ago
Conroe	Playback Issues	17 hours ago
Mitchell	Video Quality	3 days ago
Hendersonville	Sign in	3 days ago
New Ulm	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

A vibe called Ambiance✨ (@Ambuttah) reported 5 minutes ago
@Roku I am having so many issues with my TV. What’s going on??
shelbzilla (@_shelbzilla) reported 5 minutes ago
youtube forcing all brand accounts to be shown on roku is very annoying. i thought for sure they would fix that but it's been like 2 years. i should be able to choose which of my accounts are visible!
Roger Pollard (@RogerChrista) reported 14 minutes ago
@hulu_support I have 1G internet using a @Roku Ultra. It’s not an internet or device issue. Like I said, it’s ONLY on this channel and ONLY for games, not regular programming.
Richie (@RichiePuregains) reported 17 minutes ago
Don’t ever buy @Roku theyre making junk that’s overpriced significantly. Every tv I have their POS products to use for @GetSpectrum has problems. By problems I mean everything they have including the most basic functions frequently do not work.
Jav787.eth 👺 (@Jdrod83) reported 20 minutes ago
@slinganswers Same issue here. I'm in Puerto Rico it's been almost a week I've had to watch nba playoff games and other content on my phone instead of my roku TV. Looks like I'll be canceling my Sling since there's no fix in sight.
Greg (@Xuser784) reported 21 minutes ago
@Roku system keeps crashing. This is a new issue as of today.
Alex Spicola (@AlexSpicola) reported 24 minutes ago
@RokuSupport @Roku HELP!!! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?
PureBlood86 (@MAGAPureblood86) reported 29 minutes ago
@Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,
Ren (@ren_tragger) reported 30 minutes ago
@ComradeEevee I've seen a couple of slides on hulu, but mostly it has been within my tolerances. Perhaps they fixed it or the roku app just happens to work.
V@rified Packer Fan (@zhotster) reported 33 minutes ago
@CoachDrewNelson I have been getting tons of notifications from @Roku. I found out on Reddit that it was a Roku tech problem, not a hacker. Hope it's the same for you.
Debasish Roy, Ph.D 🎗 (@pryarthak86) reported 36 minutes ago from Seven Oaks, Maryland
@hoichoitv I'm living in USA and purchased an annual membership. I am not able to see any pictures of new movies and series on my @Roku TV. I can hear only the sound. Free episodes/ trailers are working well on my TV. Please solve the issue asap or else refund my money.
🤔🤦‍♂️🤷‍♂️ (@TwittaElite) reported 37 minutes ago
Contacted @RokuSupport last week after their own service (@TheRokuChannel) stopped working properly. A week and a half later, it's still not working. So glad I don't have a subscription through the Roku Channel or I'd be upset.
David Cornell (@Cakefacethedad) reported 37 minutes ago from Rome, Latium
Dear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
Watermelon Sugar (Bisan's version) (@HippieChic82) reported 38 minutes ago
Even after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??
Pathfinder 5.1 (@_brannonburgee) reported 38 minutes ago
@Roku BACKDROPS is THE DUMBEST **** EVER!!! Just a ploy to help someone sell batteries…💯💯💯😡😡😡 END IT!!!!
Al Horford Pacino (@alpacinogrunt) reported 41 minutes ago
@MLBTV FIX YOUR ******* ROKU APP. JESUS
Support Your Producing Housewives (@RespectProdHWs) reported 43 minutes ago
FYI - no one sure ever by another #tcltv #rokutv - they are the worst. And then you call and the phone hangs up. Never again. @Roku @TCL_USA
Harvey Jackalope (@HarveyJackalope) reported 43 minutes ago
@AppleTV and @Roku need to figure out why I can't watch @F1 without the Roku freezing and restarting after 10 minutes. Having no such issues watching on my phone.
SONJA SMITH (@SstKmd) reported 44 minutes ago
@slinganswers Suddenly #Sling FreeStream on #Roku has this msg: "11-6 Looks like a #location issue. 1)Make sure you aren't on VPN; 2) Enable location services if they aren't on (mobile devices only)" Neither issue is valid. I am in Md USA. Please fix this. 😠 cc @Sling @Roku
Matt Clapp (@TheBlogfines) reported 45 minutes ago
@cbailsvcu And you didn't even see a Roku time slot on there. Those are the worst.
DeluluDad (@BagLampPillow) reported 46 minutes ago
Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I went into Picture Settings, turned the Backlight down from 100, it worked.
Philip Logan (@philip_logan) reported 49 minutes ago
@MsSariBrooke @Roku I can’t work out how to watch it here in the UK 😩
What good are notebooks? (@Zaack23) reported 52 minutes ago
@LMDhusky2023 @discoveryplus @FIAWEC Discovery+ isn't stable on the Roku either. It simply does not adjust bandwidth ever; I proved it on the PC with some technicals and Discovery's answer was "use tethering on your PC to force it into mobile mode." Which a) won't work and b) what ********?
TtMarie (@mkeuplvr) reported 53 minutes ago
@paramountplus has the absolute worst customer service?I have ever seen in my life.I startED Paramount+ with the roku channel. They asked me for my debit card and started charging me two accounts and despite proof keeps saying nothing they can do! give me MY MONRY BACK!!!!
gustavo bruno (@gustavojfbruno) reported 54 minutes ago
@NBA the app is not working on Roku, the mistake that pops up is "could not get STS token from NBA". How can we fix it? Gustavo from Argentina
BLU (Nikki) (@Blutiful_Me) reported 54 minutes ago
@Roku I need a human to talk to please and thank you. I’ve gone online and the app for help to no avail. Unable to Update Error 023.2 Wi-Fi & internet working fine
Mary Ashbaugh (@MaryAshbaugh6) reported 54 minutes ago
@Roku fix your ESPN app please. Tired of the games going backwards and freezing up.
𝓝𝓐𝓝𝓒𝓔🌊🌊🌊 (@solusnan1) reported 54 minutes ago
(3) left hateful messages in my VM. I looked up the legit number , called @Amazon and they handled my problem quickly . Also, my friend said his mom experienced same last week trying to call @Roku and was scammed out of hundreds of $.
Ask Spectrum (@Ask_Spectrum) reported 59 minutes ago
@Xavier__Gregory @Roku I'm sorry for the trouble with our TV app. I'm not aware of any changes that should cause that to stop working, but if you will please DM us we will be happy to investigate further. - William
Marek Tyrpa @marekt@dotnet.social (@marekt) reported 60 minutes ago
@slinganswers Are you guys having issues with your Roku app? Two of my Roku devices updated the Sling app and now sling will not start. Just stuck on the red loading wheel.