Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (33%)
• Crashing (24%)
• Sign in (20%)
• Playback Issues (18%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Sign in	2 days ago
Arlington Heights	Buffering	3 days ago
Miami	Crashing	4 days ago
Duque de Caxias	Sign in	4 days ago
Lowville	Crashing	4 days ago
Cleveland	Buffering	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  trapuh (@trapuh) reported 2 seconds ago

  @Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet

• 
  Todd (@twchristensen) reported 11 seconds ago

  Dear @Roku @rokuone I have been nothing but a fan and advocate, until now. Your last update is atrocious. I don’t know who your UX/UI team are or what they were thinking, but they got this all wrong. I could not be more unhappy. You turned one click into 3 or 4. How could that have ever been your goal? Who approved this? It’s just absurd. I will be looking for alternatives because that’s how bad you’ve broken this. And don’t think I didn’t notice that you continue to jam Howdy down my throat. I have deleted it every time, why would you continue to force us to have that channel when we say we don’t want it? It is clear to me that Roku no longer cares about what the customer wants - the death spiral of just about every company that has ever existed. You ruined a good thing. It is going to have unforeseen consequences, starting with me. Unless, of course, your goal was to shed users. All five of my TV’s will be turned over to another streamer by end of next week as I do some research. What a shame.

• 
  Mario Banda (@largemarge707) reported 20 seconds ago

  @Roku just got home from work, sat down to watch the game on Peacock. But guess what. Your stupid widget had the France Spain score displayed. One of the last few world cup matches left to watch and your stupid home screen ruined it for me🤬🤬🤬🤬

• 
  ᴄᴏʀɪɴɴᴇ ᴍʏᴇʀs (@Pythonette) reported 4 minutes ago

  @oletruckers1977 @Roku I certainly hope they have a problem with alt-Right hacks.

• 
  Phil Raddiches (@thesportsbill) reported 4 minutes ago

  @Roku new app sucks. Terrible UI

• 
  Travel Diva Lisa (@4TravelDivaLisa) reported 6 minutes ago

  @Roku and @Tubi Therearesome diehard fans of Babylon 5 like me that are very disappointed that neither of you have this show in your line up. Please fix this ASAP!!!

• 
  Atul K. Verma (@atveusa) reported 7 minutes ago

  @Roku your streaming stick is not working and I can’t find a way to return it. Your support page is asking to speak with someone but the number is not connecting. Not a good support model I see

• 
  NorthRoad Creations (@northroadcreate) reported 14 minutes ago

  Why isn’t @AppleTV working on @Roku since whatever stupid Roku redesign/update they did? By the way Roku, no one asked for that nonsense. Leave things alone when they work!

• 
  Connor Smith (@CK_Smitty) reported 18 minutes ago

  @foxone App isn’t working on @Roku. Turns on for 5 mins then goes back to Home Screen. Help.

• 
  not reida ✨ (@NotReida) reported 21 minutes ago

  @Roku the new update on the Roku tv is the worst **** I’ve ever seen and I hate you

• 
  Eff-the-left (@norcal06warrior) reported 22 minutes ago

  @Roku All other steaming apps work fine, it's only happening with Netflix

• 
  Arlene (@zfatcat2) reported 25 minutes ago

  @EarperMarine @Roku Are other people having the same problem? It's a Roku and/or TV programming issue that affects the apps running on it. Jeez...what a pain...I'm sure. 😳

• 
  Ken Kallembach (@imken24) reported 28 minutes ago

  @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

• 
  Bryan Wayne (@mrhappybw) reported 29 minutes ago

  So @Roku just not going to address the issue they cause on the TCL and I assuming other TV’s with that horrible update or fix it? I am tired of having to reset things to get i to recognize the HDMI ports or them not be corrupted every day since.

• 
  HomoConBear (@HomoConBear) reported 29 minutes ago

  I see that @Roku did some post-audio work and looped over the F-Bomb in their promo.

• 
  Dr. GigaDad, PharmD, BCPS, BCEMP (@Shayne_McKee_) reported 30 minutes ago

  @enhanced_games @Roku @ResortsWorldLV Crazy that it took you until now to announce where you’ll be hosting the games. Terrible marketing.

• 
  cyberale60 (@cyberale60) reported 31 minutes ago

  @Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons

• 
  Keny2 (@yas6444) reported 32 minutes ago

  @Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...

• 
  Buttery Duck (@Nauseum62) reported 35 minutes ago

  @Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.

• 
  RaiderNeil (@Rdrneil) reported 35 minutes ago

  @Roku i've never had a problem with roku, had to reverse a Cable one time and that was it, and I love the new voice remotes that are rechargeable, only issue I've had is with Disney not being able to click on it and it comes on says can't login from your area error 43 error 83

• 
  Victor Valencheck (@blau_vic_grana) reported 39 minutes ago

  @Roku I HATE this update. I want control of WHAT I see on m6 homescreen. I have to scroll down the page past a bunch of crap to see MY APPS. Fix this now!

• 
  Riot is Prideful θ∆🐺 | DNF -16 (@Mx_Error) reported 42 minutes ago

  HELLO CAN YOUTUBE ON THE ROKU NOT FUXKING CRASH @Roku @YouTube whixh one of ur faults is this because it happens all the time

• 
  Missouri_Gamer (@ultramantis7) reported 42 minutes ago

  @Roku FoxOne on the Roku Channel does not work; Fox apparently cannot stream the games to Roku. It isn't Roku's fault, but why am I paying $20 a month?

• 
  SpecialAgentUtah (@RoscoP16170801) reported 44 minutes ago

  @Roku Fix your ****!! Can’t watch a fn thing on your pos, can’t talk to anyone. Sick of your fn **** products. **** you

• 
  Sanah (@sanahbequiet) reported 47 minutes ago

  Had to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together

• 
  xprezeu (@xprezeu63204) reported 51 minutes ago

  @Roku I was going to join today but your app doesn’t say much. Yiu cannot chat because of bats in Apple phones. Does it work on Verizon ? I have no idea what a subscription is or how much it is. Get a new a manager. I’ll find something else I guess.

• 
  Smigman (@Smigman1) reported 56 minutes ago

  @Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.

• 
  HockeyDad2A&Z (@HockeyDad2AandZ) reported 57 minutes ago

  Hey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.

• 
  Reductio ad absurdum, PhD. 🐑🥫😘 my 🫏. (@tweetbuster01) reported 58 minutes ago

  @Roku @calvinbrain97 I have a issue with it. On several Roku’s and EXCLUSIVELY ON SPECTRUM app, the closed caption feature just stops working even though it says it ON. And it’s in ALL programs and channels on the app. WTF. I have to exit app, load something else then come back to Spectrum to fix

• 
  Damian (@Damian08993101) reported 60 minutes ago

  @DeadCarnival @Roku It’s crazy how @Roku doesn’t realize that a clean interface is their one best quality. I am tired of having to turn off the same unwanted features over and over again. And with the latest crappy update, I’m stuck with a lot of junk that can’t be turned off. Awful.