Roku down or not working? Problems, status and outages
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (30%)
- Sign in (29%)
- Buffering (18%)
- Playback Issues (18%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salt Lake City
|
Playback Issues | 19 hours ago |
|
Boca Raton
|
Buffering | 2 days ago |
|
Bradford
|
Video Quality | 3 days ago |
|
Philadelphia
|
Crashing | 3 days ago |
|
Queens
|
Sign in | 4 days ago |
|
Orlando
|
Playback Issues | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Lilith Michael 🏴☠️ 🇺🇸 (@DarkLilith) reported from Burbank, CaliforniaApparently @Google and @Roku contract negotiations died or something, now the @YouTube app doesn't work on Roku anymore. Just great.
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✨ (@barbsdam) reportedWhy is roku restricting YouTube and “Crash Landing on you” on Netflix Flipando
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Jeaux (@sports_talk_joe) reported@BallySports you have the worst website and app I’ve ever seen. Cant even connect my Roku to it. Trash
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Avi Frisch (@frischa) reported@davezatz @Tony_Bighouse I wish @getchannels would work on roku
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Sean Sporman WTVY (@PonyProdWTVY) reported@RokuSupport I am trying to run Airplay on Roku but it says it cannot run channel because it could not be reinstalled from the network. Connection is excellent, other channels work, have removed some channels as well. System update applied. Thanks!
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Mike Mercer (@md2merce) reported@rjdyson1 @24thminute @onesoccer That can't be the case or everyone would've had issues. I'm on appletv and had one ;Roku was apparently fine;browser folks were screwed.
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Heather F (@Hedytf) reported@Roku I joined HBOMax for #InTheHeightsMovie...but it keeps on telling me my password is incorrect on the Roku, even after I reset it. how can I fix it? :(
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ACAB (@solairehoney) reportedfixed the roku at work so we could listen to olivia rodrigos album without getting in trouble for being on our phones
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@BourbonAndBeer (@BourbonAndBeer) reported@TeamYouTube @realjwebb the Youtube app itself now does not work on Roku TVs. very frustrating
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Drew - M.Ed. (@GwangjuDrew) reported@RokuSupport @YouTube Been having issues on the Hisense Roku TV with the YouTube app. Just get the bing when trying to open. Removed and reinstalled yesterday and worked for a bit. The WiFi login for YT didn’t work, so my guess is an issue on their end. V-2.20 B-93005141
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Mel Carson (@MelCarson) reported@mtuip @digitaldad Glad you found a use for them. I’ve had Roku boxes suspend from my TV because I bought them in error! 😜
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Adam Sharp (@sharpada) reported from Watford, England@itvhub Very poor picture quality streaming live channels on Apple TV and Roku. Looks close to 720p. Any plans for HD, much like what BBC offers, particularly for #EURO2020?
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Where the cookies nshit? (@HimDownstrz) reportedRoku having issues.
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SusieAnnQue (@SusieAnnQue2) reported@hbomax It would be great if I could watch anything, anything at all on HBO Max. Unusable for two days now on Roku. Kicks me back to home, every time. Down Detector off the charts for HBO Max.
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🎨That's Art Folks!! (@thatsartfolks) reportedOk, well @YouTube suddenly won't open on my @Roku Help?!
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Agustín Guillermo (@ndjokov) reported@RokuSupport @hulu is there some issue with the Hulu app? For some reason I can't log in with my Hulu account in my Roku, both the manual log in and the activation code are not working! Help please!
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JollyGreenGiant (@jollyfreak420) reported@hbomax do y'all think maybe you could fix y'all's app?? Getting really tired of trying to watch something and it just sits on the loading screen then freezes! Can't power off tv! Can't exit Roku tv! This is irritating... #pathetic
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breah :) (@breahlachapelle) reported@risqueaura he was.. but-but in his defense he was expected to fix the shittyness of avatar roku at the ripe age of 12!
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MarK Condon (マーク) #AntiSmarkSuperstar ☠ (@BigShambowski) reportedPivotShare channels shouldn't attempt to do a Roku app. I've used the ones from ICW and Highspots Network. They don't ******* work. You're better off watching on your desktop browser.
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Adam Sharp (@sharpada) reported from Watford, England@itvhub @itvfootball @itv Very poor picture quality streaming live channels on Apple TV and Roku. Looks close to 720p 😵💫. Any plans for full HD, much like what BBC iPlayer offers, particularly for #EURO2020?
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Ian "Geriatric GenX" Firth (@ianfirth) reported@Kskroob @garywhitta @hbomax Then you are at the mercy of the TV manufacturer for making sure updates work. Never buy a smart TV, replacing a $39 Roku is much cheaper. Source: LG TV owner without an update in 4 years.
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AC_MegaFan49 (@megafan49) reported@HBOMaxHelp I have deleted the app from Roku, updated my Roku and reinstalled the app and signed back in and still having issues trying to play something, when I hit play it just goes back to the same screen and I try and play again and still nothing. Fix this!
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John Nino (@fresno_bears) reported@davezatz I picked this up last week on sale at Target and it is fast and responsive. Upgraded from the Roku bar which was a disappointment. We noticed a picture quality difference with this unit as well.
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Mitchamanz (@mitchamanz) reported@RokuSupport Any known issues with the roku streaming stick +? I am getting massive overheating issues with my roku stick. I cannot watch a full 4k movie without overheating it and having to down power it.
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TeamYouTube (@TeamYouTube) reported@soul_mapped Sorry to hear this – have you tried checking if the internet connection is stable? If yes and you're still having trouble, try restarting your device and making sure that the firmware of your Roku is updated. Keep us posted.
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Adam Sharp (@sharpada) reported from Watford, England@itvhub @ITV @itvfootball Very poor picture quality streaming live channels on Apple TV and Roku. Looks close to 720p. Any plans to offer HD (like BBC), particularly for #EURO2020 ? #ENGROM
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Drew - M.Ed. (@GwangjuDrew) reported@TeamYouTube Yea... so... all devices are fine except the Roku TV... a scene shot of the issue is just the Home Screen doing nothing because the app doesn’t work. Uninstalled and reinstalled and logged in again... no other devices are a Roku tv, so not relevant. But all others work.
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Home is where the heart is❤️ (@cinnamonhearts3) reported@LizHolGolightly I like a TV I can use only one remote. Mine has built in Roku always have to use original remote to turn it on, then cable remote to switch channels. I have enough trouble keeping one remote let alone two.
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simon templar (@simonsez40) reported@Ask_Spectrum I’m already following you. Thanks for reaching out, but the issue isn’t specific to me. Anyone running your app on an ipad will encounter the same thing. Running your legacy app on a roku tv doesn’t have this problem; it’s able to remember where you left off. Fix ios version.
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GIVE ME BACK MY 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸 (@bren2915) reported@RokuSupport I've left messages on your page but I'm not getting any response. I have tried to use your web site support and there are no options that match my problem. I really need to chat with someone who knows roku products.