Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (31%)
- Sign in (28%)
- Playback Issues (20%)
- Buffering (16%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Crashing | 7 hours ago |
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Buffering | 1 day ago |
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Sign in | 2 days ago |
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Crashing | 2 days ago |
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Buffering | 2 days ago |
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Crashing | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Debasish Roy, Ph.D 🎗 (@pryarthak86) reported from Seven Oaks, Maryland@hoichoitv I'm living in USA and purchased an annual membership. I am not able to see any pictures of new movies and series on my @Roku TV. I can hear only the sound. Free episodes/ trailers are working well on my TV. Please solve the issue asap or else refund my money.
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Dane001a (@dane001a) reported@Abinitio12 @Roku I can’t get Ryukyu live TV to work
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Ask Spectrum (@Ask_Spectrum) reported@Xavier__Gregory @Roku I'm sorry for the trouble with our TV app. I'm not aware of any changes that should cause that to stop working, but if you will please DM us we will be happy to investigate further. - William
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JRC_Lanoka (@JRCsystems) reportedHey @Roku and @prageru @DennisPrager - Did you know that apparently Roku is #blocking Prageru app? The app starts, but #anything you try watching crashes immediately and leaves you back at the main screen. Tried updating. Tried uninstall/ reinstall. Doesn't work!
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Aaron Berger (@aaron_0903) reported@hulu_support Well, my hulu live is 3 hrs behind on both ROKU and the HULU app on my LG TV. But the app on my phone is good. What's the problem?
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Carly カーリー 🌙 (@ScoutCee) reported@peacock seriously needs to fix their subtitle problem on @roku. The subtitles just drop off and stop. I tweeted about this years ago. Luckily I am not hard of hearing but for people are, they cant watch the movie/show!
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Watermelon Sugar (Bisan's version) (@HippieChic82) reportedNever mind a 3 hour #SmackDown whatever is going on with @verizon or my @Roku TV. I can't get rid of this damn playback error. I even did a whole damn factory reset to my TV and still getting error code PLYB_122 for over a month. My TV is BARELY 5 years old.
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TtMarie (@mkeuplvr) reported@paramountplus has the absolute worst customer service?I have ever seen in my life.I startED Paramount+ with the roku channel. They asked me for my debit card and started charging me two accounts and despite proof keeps saying nothing they can do! give me MY MONRY BACK!!!!
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Liam Matthew (@ElBick8) reportedHave we as a society been too quiet about how awful tv remote controls are? Fire stick? Roku??? These things are the mini muffins of remotes and I will not stand for it
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Brittney (@hope_britt) reported@DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
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Rych Rage (@RychRage) reported@Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.
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Philip Logan (@philip_logan) reported@MsSariBrooke @Roku I can’t work out how to watch it here in the UK 😩
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HalfBakedMason (@TDotMason) reported@Roku @YouTube the YouTube app in Roku on my Roku tv is not working properly. black screen. my tv and my YouTube app are fully up to date ... not here ... this is on one of you .... please discuss amongst yourselves then plz fix it
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RobFajardo (@fajardogroup) reported@letsgooomets I’m in Puerto Rico and had same issue, My Roku TV did not have pix11 app, and website said out of region argh 😖
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Roman Empire (@saveusroman) reported@Roku fix your espn app.
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@tonywhaley@mastodon.world (@tonywhaley) reported@tagesschau Please fix the Tagesschau Roku app in the US! Viewers can't watch Tagesschau in the US. I've tried calling NDR in Hamburg to fix the problem, but they couldn't help.
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Primetime 📺 (@Primetime_TB) reportedFinally watching @this_is_acw After Shock. Starting from beginning. Had issues with devices so eventually settled in on canceling the subscription through @Roku and then subscribing to @Triller_TV+ itself and hopefully this will let me watch it on 2 tvs.
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Mets Police (@metspolice) reported@TeamYouTube nothing broken. Just want to switch the player (Roku) to 1.25x and have it stay that way forever. Thanks!
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Katie from Canada (@xUnderdog21) reported@Plum1977 @WORKlNONMYAURA @CraveCanada I've done that for half an hour on the Roku app. It doesn't work.
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. (@InfraCards) reported@YouTubeTV your @Roku app is awful and doesn’t work properly. Please fix or remove.
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Tells, MBA (@tdotcade) reported@Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.
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Nicholas Helton (@RealtorNickH) reportedAnyone else have issues with @Roku remotes? 3rd time replacing it and now the one I bought in January is broken and they won't replace it either!
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DeluluDad (@BagLampPillow) reportedFix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I turned the Backlight down from 100, it worked.
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Skippy QSB (@Skippyqsb) reported@Roku @TheRokuChannel Keep getting connection issue error and telling me to check my connection, then it dumps me back to main Roku menu. Connection is fine. I have no problems with other apps, just with Roku Channel. I have checked for updates and rebooted. Still getting error.
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The wanderer (@thewanderer2020) reported@Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku
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New Village Video (@NewVillageVideo) reportedDoes anyone know someone with experience building a Roku app? I find a bunch of people who are down for the work until they find out it's for a rental app and not AVOD. Any leads would be greatly appreciated!
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Scott (@revscottd) reportedOur @Shentel internet has been out all day. That means no cable tv (because they stream it now), no phone (because our home phone relies on the internet) and @Roku tv’s have to have internet so the app to watch over the air antenna tv can work. 1/2
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Jason Miller (@jamzdotnet) reported from Kings Park, VirginiaWhy is the MASN app broken on Roku? Why is streaming TV so terrible... And we used to complain about cable boxes ... @Roku @masnOrioles
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SynRen (@SynRen) reported@Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.
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Beautiful Frequency (@devonschramm) reported@RokuSupport Is there currently an outage? An automatic update on my Roku device keeps failing.