Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Buffering (32%)
- Sign in (23%)
- Crashing (23%)
- Playback Issues (18%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 1 day ago |
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Sign in | 1 day ago |
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Playback Issues | 1 day ago |
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Buffering | 1 day ago |
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Playback Issues | 1 day ago |
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Video Quality | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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shareurmic (@shareurmic) reported@SomaKazima2 I’m ready to get rid of it anyway since the sound goes out a thousand times during a half hour show; and none of the ‘fixes’ work @Roku
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Hi, I am Daniel (@bigbroncosfan) reportedUgh. What did @Roku do to their interface? It is unusable.
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Brian Kemm (@BrianKemm) reported@mrhappybw @Roku Boooo. Thanks for the intel. And, well, sigh. If I wanted to go through all the hassle (with no guaranteed fix), I’d just as soon start using a different brand if I have to log into everything again 🤡 These tech companies really are entirely out of their minds
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Devin Goble (@devinbgoble) reportedGee, thanks @Roku. Randomly today we get hit with hdcp errors on a setup that has worked fine for years, and the solution is just to move to a different hdmi port on the TV. You are the reason why people pirate.
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alex (@alexsears97) reported@Roku This new Home Screen is terrible
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Unapologetic Deplorable (@Squirdlok) reported@RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!
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Brent Stewart (@BrentStewart17) reported@Roku where are you with fixing the issues with @MLBTV? I can’t even watch the @cubs game tonight.
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chinedu🦀 (@chinedu_10) reported@Roku is there a reason why your devices stopped connecting to WIFI? And is this a regional issue? I could connect to the Hotspot on my iPhone. But I can’t connect WIFI to the device. I’ve tried multiple WIFI from different ISPs.
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Eric ✝️🇺🇸 (@EKershner) reportedHey @Roku. I had a device apparently fail. Bought a new streaming stick and there was nothing wrong with the device. Now I am thinking this is a "you" issue. Currently, I am unable to add the new device. In addition, I am able to log into my account via the Web but not the Android app.
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Lisa (@_lovablecurves) reported@Roku wtf your backend is bent and broken it’s making use a 2FA but after trying and begging it for a ******* code to my email twenty times it hasn’t sent me a single ******* one you are the reason people are miserable and insane this **** is so ******. I hate companies like yours that make life hard for no ******* reason. I gave you a correct password and login let me get in my account wtf you ******* ********. You’re wasting my precious time on your failing tech and you fail you’re incompetent and you suck ***.
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Lee 🇺🇸 (@redneckleeusmc) reported@Roku @mohzam1997 Roll it back. Its awful.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Robby Thomas (@RobbyThomas2525) reportediphone computer even my roku streambar just the streaming sticks is having this problem and the version i'm on for both my rokus are 15.1.4 @Roku @RokuSupport
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Jacque and Matt (@theDIYvillage) reported@Roku Yeah, nope. Not being able to remove Live TV & Live TV Guide is a no go. Access to inappropriately aged content for kids is unacceptable. Money talks I suppose. Fix it.
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Damian (@Damian08993101) reported@DeadCarnival @Roku It’s crazy how @Roku doesn’t realize that a clean interface is their one best quality. I am tired of having to turn off the same unwanted features over and over again. And with the latest crappy update, I’m stuck with a lot of junk that can’t be turned off. Awful.
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Sanah (@sanahbequiet) reportedHad to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together
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Heather D. ♿ (@EarperMarine) reported@zfatcat2 @Roku I have seen other people mention issues with captions. It's only happening when using Roku and it's the same across my various Roku apps. 🙃
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Todd (@twchristensen) reportedDear @Roku @rokuone I have been nothing but a fan and advocate, until now. Your last update is atrocious. I don’t know who your UX/UI team are or what they were thinking, but they got this all wrong. I could not be more unhappy. You turned one click into 3 or 4. How could that have ever been your goal? Who approved this? It’s just absurd. I will be looking for alternatives because that’s how bad you’ve broken this. And don’t think I didn’t notice that you continue to jam Howdy down my throat. I have deleted it every time, why would you continue to force us to have that channel when we say we don’t want it? It is clear to me that Roku no longer cares about what the customer wants - the death spiral of just about every company that has ever existed. You ruined a good thing. It is going to have unforeseen consequences, starting with me. Unless, of course, your goal was to shed users. All five of my TV’s will be turned over to another streamer by end of next week as I do some research. What a shame.
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Vakom Sunrunner (@VakomSunrunner) reported@Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.
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Brandon (@BATZMANZ) reported@Roku Give us Photo Streams back! Backdrop is terrible. Doesnt autostart when idle.
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Brendanfly1998 (@Bren9889) reported@RokuSupport I need your help and please don’t give me an automated reply. The apps on my new @Roku TV keep crashing, mainly YouTube, Disney+ and Paramount+! What is causing this and what can I do to fox it?
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William Hurst (@William45811350) reported@TCL_Global I will never buy one of your products every again because of the garbage @Roku does. i should not need to connect to the Internet to make changes on my TV. Absolutely terrible. I paid $1000 for my TV, I should have comple control of it. Never again.
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Phil Raddiches (@thesportsbill) reported@Roku new app sucks. Terrible UI
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[a case of the blog] (@acaseofthetwit) reportedI normally love my @Roku — I have one for each TV! — but my living room one has been a real issue. The remote randomly stopped working and the device itself now reboots itself multiple times a day (often in the middle of viewing something). Very annoying.
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Mark Tapanes (@MarkTapanes) reported@RokuSupport @Roku I’ve emailed 5x on case 00135722 and then yesterday I got an email asking if I still need help. Still need help- thanks!
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Brian Richards 🕔 (@CptCracker) reported@thatoneguychaz @FOXSoccer @Roku Fox One is a hot mess. They seem to have blown it on capacity planning. A Grok survey of complaints confirms the issues are multi platform. Roku has a 100 million user base so they are going to get mentioned more than others, but it's cross platform. If there's something roku can do to help fix thst would be great though. The games on Fox over the air have worked just fine. This is when having a $40 Walmart antenna or even better a Tablo antenna tuner/dvr is helpful. The problem is they seem to have 37 games scheduled for streaming only.
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Buttery Duck (@Nauseum62) reported@Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.
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Keny2 (@yas6444) reported@Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...
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Faithful Gaming (@ColshopS) reportedHey @Roku update your TVs. My Roku TCL TV has been consistently having issues displaying anything connected to an HDMI port!
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Rikki Ratliff (@rikkiratliff) reported@MeetYouAtMoes @theblaze @Roku I don't work at Blaze but Glenn has had Internet connection issues from FL to Dallas today.