Roku status: streaming issues and outage reports
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (33%)
- Sign in (25%)
- Buffering (21%)
- Playback Issues (18%)
- Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 23 hours ago |
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Sign in | 1 day ago |
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Crashing | 1 day ago |
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Playback Issues | 1 day ago |
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Sign in | 1 day ago |
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Crashing | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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cru λ (@crufro) reportedThe issue here is that pre-generated AI slop doesn't retain. @mesastream on the other hand is multiplayer media. Live, consequential, and influenced by the audience. Humans curate. AI directs scenes and writes the dialogue in realtime. Anyone have a contact @Roku?
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Jinxsyns (@Jinxsyns) reported@BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS
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Bryan Wayne (@mrhappybw) reportedSo @Roku just not going to address the issue they cause on the TCL and I assuming other TV’s with that horrible update or fix it? I am tired of having to reset things to get i to recognize the HDMI ports or them not be corrupted every day since.
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Buttery Duck (@Nauseum62) reported@Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.
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Meghan S (@DrMeghanS) reported@red_chem_lite @Roku My yorkie used to chew and we got bitters spray. That helped her a lot. Now she only chews on her toys. My other dog the bitters spray didn’t work as well but he eventually grew out of the chewing phase after a year or two. Maybe try the bitters spray on the remote cover?
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Doc Myers (@JDMyers77397139) reportedI wish you two, @Roku and @Crunchyroll could work it out that I could watch my subscription when I'm away from home and my Roku t.v. Letting me watch on smartphone.
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Brett Bear (@MikeyBoom32) reported@Roku Roku tells you force restart, unplug and do the secret remote cache restart. None of it works because the new software sucks. If your lucky enough to not have a bricked tv you are left with just horrible service. FIX THE SOFTWARE UPDATE.Hopefully Fox will rethink the purchase
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DonJuan391 (@DonJuan391) reportedWhy is the @AMC_TV plus app not working on @Roku AMC Plus not working on Roku TV has been a problem for a while now.
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alex (@alexsears97) reported@Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this
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alex (@alexsears97) reported@FehInsane @Roku Happening to me too. This update was terrible
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George H Frost III (@ghfrost3) reported@Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable
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Random Acts of Crochet Kindness (@stuckathomemom) reported@LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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mmmhmmm (@bleezy_db) reported@Roku Please fix the home screen. At least make it to to where we can land on the screen that allows us to see all of our apps on one page.
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Patsy Stone (@ItIsPatsyStone) reported@Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either
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sandiek is in the skiiiieeesssss (@sandiek) reportedhaven't been able to watch @espn on @roku for weeks because the app is effed up and apparently using an outdated login token (have uninstalled and reinstalled already). Fortunately it works on my @madebygoogle gtv chromecast, so we're (mostly) fine.
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cats collectibles tcg (@Catscollecttcg) reported@Roku PLEASE HELP
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🌪Jeff Schipull🦌 (@ojkoj) reported@Roku And like… if i reset the tv itll work sometimes, but its a big hassle, and after troubleshooting it appears to be a software issue with the update.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Kelly Jones (@skjones_65) reported@Roku your latest software update / redesign is quite bad. Is the intention to slow our devices down so we'll have to buy new ones? Please revert to the way it was or modify so our devices will not be so slow and almost unusable. New does not equal better.
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KrisNVnmiP (@SophieMae1022) reported@red_chem_lite @Roku Try the bitter apple spray, it really deters some dogs from chewing specific items. A little of it rubbed on the remote might work. Also have you tried the ultrasonic sound deterrent? That stopped our dogs from bad behaviors. If you see them going near the remote press it. After a few times they should associate the remote with that unpleasant sound (that only they can hear!) Good luck
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1 (@dolphin4321) reported@Roku I've had a #Roku account for five plus years. Now I can't login/connect to My @amazonfiretv because of your ridiculous captcha and login failure. Ridiculous.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Qhu✳️🦆🏃♂️ (@Qhu_NFT) reportedI have had it with @Amazon Fire Stick. I have a subscription to Shudder and Starz. I can no longer play them without buying a new subscription thru Amazon. I have a @Roku TV upstairs and have no issues playing my subscriptions. Today I ordered another Roku controller for downstairs. Shame on you Amazon. Bye fire stick. Just warning anyone who is thinking about fire stick.
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Jesus's Flunky (@CrucifiedAgape) reportedDon't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Lonell Fletcher III (@iii_lonell) reported@Roku fix your live tv displays. It shouldn’t be so hard to list what’s being shown when it’s supposed to be in constant rotation. I’m sick of seeing NO DATA AVAILABLE
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arthur fleiss (@arthurfleiss) reported@Roku I did that. Didn't help. Many People on Twitter had same issue with Paramount Plus.
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Democracy (@WambliTatanka) reportedI paid for @hbo through November and im not granted access saying I need to pay again. And your support feature doesn’t work!! What the actual F?! @Roku @TheRokuChannel
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Deen Bowden (@deenbodeen) reportedHey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681
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Felix Nuñez (@Daywalker249) reportedHey, @Roku your streaming is not working. Playback error keeps showing up.