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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (26%)
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Buffering (21%)
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Playback Issues (20%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Crashing | |
| Pelham |
Sign in | |
| Ogden |
Crashing | |
| New York City |
Sign in | |
| Yukon |
Buffering | |
| Miami |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Valentina
(@leftistthot420) reported
from
Chicago, Illinois
if this dumb tv was a Roku i literally would not be having a problem. but now i might spend $50. depends on how long im working from home i think
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David
(@GesusKriest) reported
from
Big Spring, Texas
@BlackUce_ I'm literally only signed in on my Roku and it still happens. Need to fix their shit.
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steve
(@stvjway) reported
from
Montclair, Virginia
@meechflows @boricuabitch2 Roku’s negligence and Aangs absences. The two worst avatars by far
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Phil
(@DJ_Philthy) reported
from
Huntsville, Ohio
@hulu_support having lots of stuttering and pixelation issues again. Have updated and reset device (roku) several times to no avail. Help!
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Alex Hudsonpillar
(@alexcaterpillar) reported
from
Edmond, Oklahoma
@blinkinriley I wouldn’t pay for it as it is right now. After my free April trial, there’s no way to search for games on roku, you just have to select one of like 10 games and I tried to watch 2019 RRR on like 3 diff tv’s and the audio was off. Plz fix @SoonerSportsTV thx
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Kevin Wayne Little
(@KevinWayneLitt2) reported
from
Pawhuska, Oklahoma
@TeamYouTube I just signed up for the free 5 day trial but can't update current playback area. Tried doing it on my desktop computer but it said you can only do it on a mobile device and mine won't allow the installation of that app. I have it on my Roku on the TV. Help!!!!
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Jas ⌬n Cr ⌬nk
(@JJCronk) reported
from
Beckett Ridge, Ohio
@JasonOchart @DoctorLove_28 I love it. Had a few problems before i got my new WiFi router and I had one older Roku unit that didn’t work well. Zero problems now. The interface did take getting used to.
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Roger E. Adams, Ph.D., CISSN
(@eatrightfitness) reported
from
Houston, Texas
@hulu please help. Have Hulu on @Roku and the shows keep stopping before playback. No crashing; just screen freezes. Only app that does this. No problems w any others. Have reinstalled already. Frustrated. #CustomerService
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justin harvey
(@justinrayharvey) reported
from
Shady Spring, West Virginia
I have found a bug with the new roku update it keeps disconnecting from my Internet when my Internet is fine you guys need to fix that ASAP @Roku @RokuSupport and yes before you tell me to troubleshoot I have done that already on my own
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💕💞Deborah M Johnson💞💕
(@AzTrumpFan1015) reported
from
Bullhead City, Arizona
@MattWebster_17 @JohnJay_01 Our small town is having issues with internet and Wi-Fi..that could be the problem..as I get kicked of sites on my phone..and my Roku same thing..
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Rachel Lloyd
(@RachelELloyd) reported
from
Norwich, England
@Roku @RokuSupport hello... Please help
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Lenny Donnarumma
(@product19) reported
from
Everett, Massachusetts
@slinganswers having trouble with SlingTV on ROKU keeps restarting, so frustrating - even after multiple reboots, HELP!!
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Linda Lewis
(@snowball1926) reported
from
Houston, Texas
@Netflixhelps Got it working from the main search screen. Thanks for your help. I have had Roku for years and never had a problem with it.
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Josh Voight
(@JoshVoightNews) reported
from
Cleveland Heights, Ohio
Don’t use an @amazon Fire Stick to try to use the @ESPN app! That’s a waste of effort and time. Good grief what an awful user experience. 20 minutes and finally just moved a @Roku around to that tv and poof! It works right away!
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Brian Sailer
(@bsailer) reported
from
Rio Rancho, New Mexico
The latest @hulu update on iOS (iPadOS) has caused the app to crash at startup. Not cool. I hope it didn’t mess up the Roku version.
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Arka Chatterjee
(@arkachatter1986) reported
from
Brossard, Québec
@hoichoitv please fix your roku app... Its is not working any more
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Mattie @ 🏡Social Distancing🏡
(@galaxy_bard) reported
from
Temecula, California
My awful curiosity has led me to discover that AO3 only has 2 Gyatso/Roku fics tagged and honestly, that’s a travesty because im a ******* sucker for life long friends to lovers.
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aunt sassy
(@TayGervay) reported
from
Portland, Maine
Was just thinking about how well behaved my Roku has been for the past few days and as soon as that thought crossed my mind it stopped connecting to the internet and I’ve been trying to fix it ever since
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Brandon
(@BrandonWagemann) reported
from
Worth, Illinois
@AlexOhlson I like watching on my roku too much, it doesn’t buffer like illegal streams do on my computer
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Juuul ⛄️📚📓
(@JskhisovJul) reported
from
Denver, Colorado
Can’t watch on my phone but not having any issues on my app on Roku tv… hmmmmm #HuluDown
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stay home.
(@WhitForMerriam) reported
from
Merriam, Kansas
@CarlyDuvall @dmclausen Mirrors during exercise are one of my worst triggers, so @YogaGlo has been a savior. I use the Roku app.
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Lasagna Del Rey
(@JennMint) reported
from
Slidell, Louisiana
I've been using my Roku for months with no issue, but over the last couple of days the audio and picture aren't syncing and it's really ******* weird trying to watch stuff.
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18 minutes of flour
(@yeahthereshewas) reported
from
Columbus, Ohio
@stinerman67 I upgraded from a five-year-old Roku 3 to a 4k one at Christmas and except for picture quality, it’s a downgrade.
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Kersten Anderson
(@Kerstyann) reported
from
Tulsa, Oklahoma
@HBOGOhelp I have a subscription through Roku that is up to date but when I log in says I do not have a subscription. Help!
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Rochelle®️
(@roch2779) reported
from
Reed City, Michigan
@AETV your app on @Roku is horrible, keeps booting me out and not holding it’s time spot where I left off. I have different issues on my Apple TV, where it goes to commercial every 90 seconds. Nows not the time for dysfunction #QuarantineLife
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Arielle Gold
(@arielletgold) reported
from
Broomfield, Colorado
@Roku @RokuSupport might be one of the worst examples of customer service I have ever seen. Sent in my broken roku 2 weeks ago as it was only 6 months old, and have not heard a thing from support since.
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Harlan
(@HarlanJB34) reported
from
Independence, Kentucky
@GoingDeepLou @TheCardConnect No problem! Roku makes it a lot easier to cut the cord. It’s always possible they stop running that but I haven’t paid the full ST price in white some time.
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Sa-tieva
(@TDollaz1219) reported
from
Euclid, Ohio
The worst thing to lose is a fire stick or Roku remote 😡
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Kersten Anderson
(@Kerstyann) reported
from
Tulsa, Oklahoma
@HBONowHelp I have a subscription through Roku that is up to date but when I log in says I do not have a subscription. Help!
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John Walter Seip
(@johnwalterseip) reported
from
Farmington Hills, Michigan
@Roku I have a technical question My mom.has Roku and was watching TV land on spectrum channel app That channel froze in a scene & won't go past that spot. We even removed spectrum did system reset & readded spectrum. Tv land still in same spot. Other spectrum channels fine help