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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Ketan Vora
(@KetanVora4) reported
@realKunalAShah @data168 many issues with streaming and operating systems and apps that unless you are effectively licencing an operating system or plugin (Android/Roku) you are already behind the times. own attempts are effectively obsolete from moment they ship.
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David C. Weldon Jr.
(@DavidCWeldonJr) reported
. @Roku is trading at $320.58. The HBO Max deal still hasn't been made, that will certainly help it to continue to go up. The stock was $160 before the crash in May, then it went to $55.
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(╯°□°)╯︵ ┻━┻
(@electric_g) reported
The Disney+ app on my Roku tv continues to have problems. Today: it crashed once and it won't restart ever again. 😒
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Fred Smith
(@FredSmith914) reported
@johnmgennaro @bubbaprog Is League Pass part of the NBA getting its digital rights back from Turner this season? I am also considering how to buy League Pass today and if it is updated this would be very nice. I had the old version last season and it was still terrible on Roku.
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ミ☆
(@whippedkorday) reported
Roku terrible for not having a web browser. Can’t even use my sites to watch shoes😒
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Miguel Lopez
(@mklopez) reported
Okay, I'm throwing my hands on the air... but not like I don't care, because I do. But this work task is not resolved and is already time for #lunchbreak ... which, really is going to be a #TheMandalorian break today. Switching from the laptop to the Roku.
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Trevor - I'm Late
(@Mr_Nilus) reported
@Roku @RokuSupport Restarting my TV isn't a fix, its annoying to have to do this at minimum once per day when the audio inevitably goes out. I know I'm not the only one having this issue. Just bought this TV last month. Maybe if it was once a week I could stomach it. But no.
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Deputy Minister of Flashdance
(@SerenityInSD) reported
@kellyblacklan Is that any good? We have the cheapest Spectrum package (10 channels plus some crap) via Roku. Does nothing but buffer on the living room TV (farthest from wifi router).
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Dawn Bender
(@Graphixgurl) reported
@Roku Hey @Roku can you respond to my customer service issue? You've dropped the ball and I need help.
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Joe Drumheller
(@drumheller_joe) reported
@Criterion @criterionchannl Folks, I consistently have trouble with the Criterion app on the Firestick. No problems with the Roku tv. Any help/suggestions?
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Deborah
(@DeborahPeasley) reported
Hopefully someday there'll be a @Roku weather app that doesn't require users enter a zipcode or location to work. Give me an (inter)national map and let me go from there.
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Ρᴇᴛᴇ Μᴏ
(@petetroit) reported
I have a Roku, but i'm sure FireStick, or any SmartTV, or even just a browser on your laptop will work... search the Sling channel on your device and "add channel" ... for me, the landing page on Sling immediately asked me if I wanted a free 3 day trial... I do
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Matt Leys
(@mattleys) reported
@RokuSupport Hi, we have constant sound sync issues with Prime Video on Roku. Tried everything I've seen suggested, including reinstalling Prime. What next?
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mariam surbeck
(@MariamSurbeck) reported
@louisvillejg82 @parlertakes Can your parents help me figure out how to set up Roku in my bedroom?
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Kirby Drummond
(@kirbydrummond) reported
@RokuSupport suddenly have audio sync issues on specific channels: Prime, Hulu, Apple. Not on Netflix or others. This is an older Roku 4630x. Have two TCL Roku TVs that dont present the issue just the box. Please help
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Cherry Deeky
(@_TheeFINISHER) reported
@roxanneHONEY_ What cable do you have? Or do you have a jail broken fire stick or roku? Lol
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Fred Van Fleets👨💼❕
(@itsnotaloudguy) reported
@MeierT777 @CBSAllAccess Actually I did have that issue, come to think of it, but when I re-logged in it recognized my active subscription. Wasn't sure if issue was with the Roku or the app/CAA...
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Abby in MN
(@adoptedabby) reported
@JPopStrikesBack @HBOMaxHelp @Roku I just purchased a few Roku devices and have had the same issue with HBO Max. I am running both Roku and Firestick on one TV just to access Max. I hope it will become available on Roku soon.
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Lee Hiller 💛🐝 Vegan 😷 Masks Save Lives 💙 🌊 🔥
(@LeeHillerLondon) reported
@Roku - @SlingTV won't open in roku but opens on my computer. Which ever one has the glitch please fix.
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Benny Gin Drinks
(@benhasfailed) reported
I downloaded 2 separate apps and subscribed to some kind of @CBSSportsNet thing on my Roku and I still ended up illegally steaming the main card. @BellatorMMA being inaccessible for me, someone who honestly tries to pay for things, is a real problem.
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Lord Terisa
(@TerisaSmurf) reported
Why doesn’t that mobile app for @Roku work a lot of the time? Sometimes you have to turn the tv on first, in order for it to find the device. Please stop inconveniencing me, like yhjd. It’s a disservice to my laziness.
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Hewy
(@nosleepinhelena) reported
@cheezburgrmania @bikehugger I have seen it a buffering issue yet. Is your roku on wifi or ethernet?
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Mike
(@mikebythebay2) reported
@SUNSfanTV I used to watch blacked out games on league pass from my roku, by using a vpn when first registering my roku acccount which would set the device region to wherever the server was from. That was a couple years ago though so it may not work anymore.
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🐈🧙♀️Amber Love Ofgus
(@elizabethamber) reported
@ksfphd Definitely saw River and Criminal UK. It was weird when it played next and was in French. I thought there was a problem with my Roku. I thought Cardinal was good too but mis-named. The female lead DI is more important than the "main character."
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Michael Hill
(@mkevhill) reported
@caseystevenson4 @caseystevenson4 find a friend who uses another TV provider, get login info, add @roku, download NBC app, use TV provider login, presto NBC TV. 💪
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JVG 骨
(@JasonVanGlass) reported
@mattblackwood (To be clear, my yt recs are awful across multiple accounts, and multiple roku type devices where I've never signed in.)
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WazMixPix
(@WazMixPix) reported
@Boston__Sucks @BoopStats @kyle_quinn16 I'm glad it's technical troubles on the Philly end. I was ready to go on my roof and adjust my monolith-antenna, 3000 miles away. (Roku and web streams still sound terrible).
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🇺🇸🇵🇷🇩🇴 Ivan Nunez
(@chastecreep) reported
from
Avenel, New Jersey
@Roku I dunno. I wanna stream the new Wonder Woman movie. Are you gonna help us out with that?
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Michael Crews
(@midacre) reported
@peacockTV Not if Peacock isn’t on a Roku. Fix it.
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QUITA.
(@QuitaThatGirl) reported
Anyone else Netflix not working on Roku tv??