Is Roku down?
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (23%)
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Buffering (22%)
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Playback Issues (22%)
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Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Cumming | Sign in | |
Roach | Sign in | |
Orlando | Sign in | |
Henrico County | Crashing | |
Virginia Beach | Buffering | |
Mexico City | Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Hal Galbreath
(@korikazeryuu) reported
@RokuSupport you have one hour to fix your ******, or every Roku branded device in my house gets scrapped for recycling. I've bever dealt with such a high profile company with such ****** customer service.
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The Ol Jolly Roger
(@GoogathePirate) reported
@peacockTV @PeacockTVCare @Roku Fix the damn hdmi issue ! Millions of people use data la
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Joe Snodgrass
(@jlsnodgrass) reported
@dferris1961 Roku- no issues with speed. Content access is actually better than cable. Probably some savings but surprised at how much just naked internet costs compared to web+cable. Don't see going back to cable
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Christian❄️
(@dirtyellis) reported
I lost my roku remote and it keeps auto playing Jimmy kimmel help me
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Rebekah Lemaire
(@beckylemaire) reported
@NOWHelpTeam no update from Roku still to solve the error. Any update ?
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Rafal Soltysek
(@RafalEstates) reported
@discoveryplus hello, i have a subscription thru amazon, im trying to sign in on roku to D+ with same amazon credentials but i cant, ..do i need to cancel thru amazon and re-subscribe separately ? thanks
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Toddy
(@Bangjobz) reported
@SpotifyUSA why can I not watch @joerogan on my tv thru your app on @Roku .. gotta figure it out guys this is a big issue.
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It Means #RestoreTheSnyderVerse | ZSJL x12
(@MnMJax) reported
@abhiraj777777 @AllThingsSnyder I tried, Crave had the "cast to device" option but I think it didn't work because Roku HAS Crave. The problem is the Roku won't connect to the ******* WiFi 😭
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DanielleThompson
(@SheilaDanielleT) reported
@netflix I know I can't be the only one with roku tvs who is having trouble with only the Netflix app. Crashes, things no avaliable. My TV freezing up, buffering and sound issues.
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Dyan Sundermeyer
(@DyanSundermeyer) reported
@northiowahawkye @Cubs @WatchMarquee Roku works too...I had chrome cast for YouTube tv which worked great but it won’t function the same way for at&t. I didn’t realize that...but the fire stick and Roku work great the at&t lady told me!
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ʂ.Rob 💋
(@datgirl_suga) reported
Y’all have any problems with y’all @Roku tvs 🤔
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Jayne Watson
(@Jayne_1966) reported
@NOWHelpTeam Any update regarding the issue with the Roku stick I have purchased a sports pass and can’t watch it on the tv for a few weeks now I hope refunds are going to be offered.
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Bill Shannon
(@EDNJACK53) reported
from
Southbury, Connecticut
@Roku @Ask_Spectrum So are we going to solve this app issue soon or what?
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BizTV
(@biztv) reported
@JadedPatriots Thank you for notifying us of the issue! We'd like to get more info to try to fix the problem. What channel/location were you watching from? Or were you using Roku/Fire/etc.? Was it just one show or every show? Please let us know when you get the chance. Thanks!
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bri :)
(@briannisalami) reported
@Crunchyroll fix your app on roku tvs PLEASE
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Steve Shanyaski
(@steveshanyaski) reported
@NOWHelpTeam how have you NOT SORTED the Roku stick failure yet? Just roll back the operating system to how it was before you messed it up. It’s so simple? Stop blaming Roku when you created the build, Roku works fine with every other streaming app. Stop saying “fix in 24hrs”.
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Hal Galbreath
(@korikazeryuu) reported
@RokuSupport you have one hour to fix your ****** or every Roku drvice in my house gets scrapped for recycling.
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Charles 🌞Sunshine🌞 Sprickman
(@CSS_Sporklab) reported
@buffalotony1 @FraCesc0 @Foone Mine is at least that old, maybe a bit older, and I started with a FireTV box, ignoring the built-in Roku, but switched to Roku full-time and the Fire is now basically unusable and the built-in Roku has no issues with even something like Plex. The UI is a bit ugly, but it works.
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Hal Galbreath
(@korikazeryuu) reported
@Roku @RokuSupport You morons really need to quit while you're ahead. Now my tv tuner is complete garbage and won't let me change channels off the lowest one. Software 10 is malicious trash fhat needs immediate downgrading until your heads come out of your asses and fix it.
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matt
(@Bagpuss5150) reported
@NOWHelpTeam Hi that's ok as long as you buy are aware since the update the app is very slow on the roku I've had it crash and freeze I've error codes as well
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The Ol Jolly Roger
(@GoogathePirate) reported
@peacockTV @PeacockTVCare @Roku Fix the hdmi video problem! Millions of people don’t have wifi and use cellphone data plans to access internet and connect the phone to tv via hdmi fix this
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JESSICA FEE
(@jessfee) reported
HBO makes excellent television and an absolutely awful Roku app. Why is "next up" previews still a thing?! You know I'm about to watch the next episode immediately.
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Nerd Gigante
(@BigDragonien) reported
@RoboMaximillion they say theyre up to date. and the problem JUST started today out of random Youtube works fine. but netflix and the roku media player dont play any sound, and seem to be struggling to load. Netflix struggles to buffer low def and media player keeps freezing the video playing
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Ernest-oh
(@xaviernie) reported
@Ask_Spectrum what is wrong with the Spectrum TV app for streaming devices!? Not working for Roku, Laptop, smartphones etc...
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SheSoAmaisN
(@SheSoAmaisn) reported
-Am I the only one that the spectrum app not working on your Roku tv ????
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𝚎𝚕𝚒 𝚋𝚎𝚐𝚒𝚗𝚜 •
(@EliBegins) reported
@LC_KC @RumbleFish9000 This is somewhat unrelated, but my family has an LG and I’ve found its software/app compatibility to be choppy. The picture quality never seemed up to par for me. We bought a Roku, and everything is much smoother/better quality.
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Phil Ekstrand
(@Eks_Man_) reported
@Dodgerblue8188 @PaulCharchian Would a Roku work as well?
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Tenéjah
(@simplyyyyyytee) reported
I accidentally washed my roku remote with my comforter and now it doesn’t work🙃
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Godfadda
(@Godfadda57) reported
Newer Roku devices. I am sure I paying more that cable TV now. I have a ref # for the TV issues that is supposedly escalated to your engineers, but I will not know if anything will be done unless I actually notice an improvement or
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🖕🏻
(@queeniephox) reported
i stg roku’s have the most sensitive remotes and my dogs always step on it at the worst times