Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (32%)
• Crashing (23%)
• Sign in (22%)
• Playback Issues (18%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Buffering	13 hours ago
Ankeny	Sign in	15 hours ago
Media	Playback Issues	15 hours ago
Newark	Buffering	19 hours ago
Livingston	Playback Issues	21 hours ago
Stuart	Video Quality	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Duchess of Phelps (@MrsRedRage) reported 1 minute ago

  @Roku your AI generated commercials are awful.

• 
  Mr Festered (@FesteredMr) reported 2 minutes ago

  @Roku what’s wrong with the Roku Channel. Freezes and very long to load. Only thing giving any problems

• 
  🎣 (@SpangleAngler) reported 11 minutes ago

  @Roku If the playback speed on Roku TV for U-Tube videos suddenly stopped working and that feature is no longer even available (it once was), is that fixable through Roku support or is that @YouTube who would fix it? Our family's TV used to have playback speed options but now doesn't

• 
  Arika ⸆⸉ ♡ (@arikajeannoel) reported 12 minutes ago

  @Roku This is TERRIBLE! How do I revert back to the old home screen. Literally no one asked for this

• 
  Friggan (@CaptFriggan) reported 19 minutes ago

  @Roku How do I put my HDMI inputs back on the main screen after this terrible update?

• 
  Bryan Wayne (@mrhappybw) reported 23 minutes ago

  @BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.

• 
  Meredith Porterfield (@meredithep) reported 23 minutes ago

  @Roku @foxone I don't want to watch FIFA but I would like to watch other apps and would appreciate it if they actually worked on Roku. I have no problem with the apps on other devices. Just Roku

• 
  TucsonBlonde 🇺🇸💙🌊 (@TucsonBlonde) reported 23 minutes ago

  @Roku So about that redesign…how about you stop repopulating my Quick Access section with crap I don’t want/have after I’ve removed everything I don’t want or use? You’ve done it THREE TIMES NOW, and I don’t appreciate having my time wasted as I go back in and delete everything but my YouTube App, which is all that I use on this TV! section with yet more channels I have never used, and shoved YouTube back to the end, again. later. So how do I fix this PERMANENTLY? You can put whatever you want to after the YouTube app, but It’s MY interface, you give us the option to customize it, and while it’s not life ending to have to click several times to get to what took 2 clicks before, it’s very aggravating and I don’t appreciate the level of arrogance that a company displays when they undo the changes I made to shove stuff I don’t want down my throat. I’d appreciate a response, this is ludicrous. So please, help

• 
  Ben (@Fly_Guy79) reported 28 minutes ago

  @Roku ya its terrible. where the save list go? terrible ui change. glitchy screen freezes. back up job nerds

• 
  xprezeu (@xprezeu63204) reported 29 minutes ago

  @Roku I was going to join today but your app doesn’t say much. Yiu cannot chat because of bats in Apple phones. Does it work on Verizon ? I have no idea what a subscription is or how much it is. Get a new a manager. I’ll find something else I guess.

• 
  Heather D. ♿ (@EarperMarine) reported 30 minutes ago

  @zfatcat2 @Roku I have seen other people mention issues with captions. It's only happening when using Roku and it's the same across my various Roku apps. 🙃

• 
  al 🪻 (@al_bookjourney) reported 32 minutes ago

  @Roku @F1Help two weeks later and it’s still broken🤡

• 
  Kaiju Cowboy (@GojiraOmega) reported 33 minutes ago

  @Roku @RokuSupport This was not worth the awful updates you made to this tech. I can't even organize my inputs anymore

• 
  Mary Ashbaugh (@MaryAshbaugh6) reported 34 minutes ago

  @Roku fix your ESPN app please. Tired of the games going backwards and freezing up.

• 
  YourHead Drone (@DronePremier) reported 35 minutes ago

  @daisy_musician @paramountplus @Roku Paramount is the only one we had issues with. Appears it was a Walmart plus issue for us.

• 
  Rick Mclane (@oletruckers1977) reported 38 minutes ago

  @Roku Nope didn’t do anything just got up turned it and had to login AGAIN. Doesn’t make sense don’t have trouble with anything else with ur system

• 
  ᴄᴏʀɪɴɴᴇ ᴍʏᴇʀs (@Pythonette) reported 38 minutes ago

  @oletruckers1977 @Roku I certainly hope they have a problem with alt-Right hacks.

• 
  Faithful Gaming (@ColshopS) reported 38 minutes ago

  Hey @Roku update your TVs. My Roku TCL TV has been consistently having issues displaying anything connected to an HDMI port!

• 
  tac0ghost 👻🇺🇲👻 (@tacooghost) reported 41 minutes ago

  @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

• 
  RJ Financial Group (@businesslendin1) reported 42 minutes ago

  @Roku I need help. My 3 emails are already full as you max out at 20. What’s the solution I own multiple Airbnb’s and I only install Roku TV’s.

• 
  sandiek is in the skiiiieeesssss (@sandiek) reported 44 minutes ago

  the new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.

• 
  Javier 🌱 (@janilom81) reported 45 minutes ago

  @foxone @FIFAWorldCup My apologies Fox. The app issue is on @Roku.

• 
  MrRamone420 (@MrRamone420) reported 47 minutes ago

  @Roku It changed over today and it's absolutely terrible. Everything is all over the place and has messed up my apps and home screen. How do I change it back, cause I'm just getting rid of this TV and will avoid using Roku system and products. You know how to lose customers

• 
  Pencil Army (@pencil_army) reported 48 minutes ago

  Hey, @Roku, how many times do I have to hide "Soccer Zone" from my Home Screen before it actually stays hidden? Or is this some new feature where I will have to continue to keep doing every day? Would be nice if you could get the Hide function to work.

• 
  Arlene (@zfatcat2) reported 53 minutes ago

  @EarperMarine @Roku Are other people having the same problem? It's a Roku and/or TV programming issue that affects the apps running on it. Jeez...what a pain...I'm sure. 😳

• 
  Morticia (@Morticia121212) reported 54 minutes ago

  @tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!

• 
  Stacey (@Nerd4915) reported 54 minutes ago

  @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

• 
  Sydney 👑 (@LoveMyFFAJacket) reported 55 minutes ago

  @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

• 
  A Shubert (@ashubert) reported 59 minutes ago

  @roku @YouTube problem with private listening on iPhone app. If you get a call, or switch to IG for a minute, anything that requires sound, YouTube will pause and then when you close whatever that app is YouTube resumes but automatically restarts the video from the beginning.

• 
  RSummers (@RSummers0) reported 60 minutes ago

  @Roku WHY isn't TBS channel updating it's episodes on Big Bang Theory? It says expired TODAY IT said that yesterday and still hasn't changed episodes! TBS people are asleep or not paying attention? 🙄 Please fix this!