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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (25%)
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Buffering (22%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Video Quality | |
| Collierville |
Sign in | |
 Santa Maria |
Sign in | |
| Commerce |
Crashing | |
| Greensboro |
Sign in | |
| Benbrook |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Pro Golf Critic
(@NotDrJ) reported
@stevemlytle @Millsyyyy I can’t help with people’s tech issues. Lol. Most ppl are not having any issue. If ppl don’t have a Roku or chromecast by now, just gonna have to watch on broadcast TV tmrw or watch on a mobile device, website - figure it out. Really not that complicated.
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P
(@tg490) reported
@TeamYouTube philips roku tv issue within youtube channel that will need to be addressed with an update for roku tv device . issue: after I click live video and ads are playing and what happens after ads end/skip ads it goes back to Home Screen and can’t watch live video
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Evil Wilma ♂️♋️↗️Now triple yassified!
(@EvilWilma) reported
@askparamount Picard s3e2 feed keeps crashing, sometimes in commercials, sometimes during content. This happens both on Roku and Fire Stick. I've rebooted both. This does *not* happen on other content I've tried on the app. Error says (6100)
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🚀
(@preciousabc123) reported
@Roku how do y’all not have power buttons on the your tvs and you don’t even have a customer service number to call to help turn it on if there’s a problem? That’s dumb! 🍅🍅🍅🍅
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😊☺️😁🤓😎Andrew🇺🇲⚛🎮🕹🎞📽📹🎥🎬
(@biohazardfan07) reported
Hey @paramountplus @RokuSupport Everytime I'm watching something it freezes and takes me back to the Roku menu. Please fix this!!!!
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TJ Zamboni Schwartz (Self Parody)
(@TristanZamboni) reported
@TerryMatalas For some reason on Roku, episode 3:01 is undersaturated and undercontrasted. Everything looks extremely dim and washed out ever since it was updated with the "this season on..." trailer. When you posted about the issues yesterday I thought that's what you were talking about!
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Joshua Kellogg
(@rubberducky2784) reported
@VIZIO @VIZIOsupport Why the f are they 155 apps on my Home Screen? 150 of which 99% of your customers don’t use don’t want and don’t need. I have to use a Roku on my Vizio because your smartcast is the worst smart anything in the world. GIVE ME CONTROL ON MY TV!!!!!!!
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Jon
(@Phyrkrakr) reported
@Papapishu Any ideas on what to do with a TCL Roku TV that won't turn on at all? I figure it's a blown capacitor, but I have no idea how to diagnose that. Looks like replacing the power control board is easier, if that's actually the problem
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Ali
(@micaway77) reported
@RokuSupport I have a Hisense Roku tv that Hisense had me restore to factory settings when the apps wouldn’t work and now I need help loading the apps. Can you please help?
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Judy Arsenault
(@arsenault_judy) reported
Love my @Roku tv but it doesn't have all that I want so I need to add an android box. One I'm using is having some problems. After investigating, I ordered a new one from @amazonca. Slated to arrive Tuesday.
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Grant Laird Jr
(@GrantLairdJr) reported
@TeamYouTube English auto captioning on YouTube app needs to stay permanently enabled all times via Fire stick and Roku stick . Help?
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Shan
(@baseballfreakme) reported
@discoveryplus needs to fix it.the commercials need to stop repeating over & over again on my @RokuSupport @Roku i can not watch your shows & it use to be my favorite app
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Jasmine
(@SexyJasmineJoy) reported
@bmfstarz @STARZ Trying to watch this now. Bill isn't due til March 6th, won't let me log in on my 4K firestick unless I renew, my 4K Roku Starz app is playing like VHS quality! Really? Your email wants me to cancel! Should I?
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Mike
(@Luthias_X) reported
@DisneyPlusHelp My family and I are having issues playing anything on the Roku app it just loads and loads endlessly. Tried updating, deleting and reinstalling, and restarting our devices. Any help?
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Jonathan Kim
(@ReThinkReviews) reported
@AppleSupport My Apple TV remote no longer controls the volume on my TCL Roku TV. I am on tvOS 16.3.2. This is the first time it hasn’t worked and I can’t add it as a new remote. Please help!
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Jessica Horn
(@JessicaHorn1983) reported
@downdetector @roku is not working
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𝓁𝒶𝓇𝑒
(@larrylevv) reported
anyone good with tech? i have a roku tv issue that has me in literal tears out of frustration
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Vick. P.
(@enigmatics92) reported
@RokuSupport Hello, I have a ROKU stick 4K 2022 model which I absolutely love! However, every time I try to use it I have to unplug the power and replug it for it to work. Other than that great, any ideas or help? Thanks!
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Aaron Troia
(@aarontroia) reported
@inkbitspixels @Roku Adobe’s site does this to me at work in Safari, I have no clue why
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Matt Johnson
(@twoeightnine) reported
Was going to mention my tradition where right before I travel to Africa I watch The Lion King & every rental was $3.99 but for $6.99 I could get Disney+ for a month so how does any of this ever make sense...but I subscribed & only then found out Disney+ Basic doesn't work on Roku
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Aaron Carpenter
(@Aaron_Carpenter) reported
@TerryMatalas @CodySDax I watched during the last couple of hours on my Roku and it looked okay to me. Great work to the person(s) who fixed it.
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Ed Mandy AKA Flavor
(@FreeplayTech) reported
@biohazardfan07 @paramountplus @RokuSupport This happens every single time I’m trying to watch. But I’m pretty sure it’s not a Roku thing. It still fails if I use my iPhone app or Roku. I’ll don’t have a problem like this with any other streaming service.
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papi for night mayor
(@PapiGrego) reported
decided to follow one of those Roku ads and put on Bewitched, just to have on in the background when i pretend to work. Did you know that in 2005, Stephen Colbert got higher billing than David Alan Grier? And Charlie's Uncle Jack is in it?
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Scaley🐉Skylar📼still🖕acab👮♂️
(@di5count_5kyro) reported
My Roku decided to glitch and make a whole video mute for 3 hours. This one isnt. Gotta love how **** that’s supposed to last starts to snap crackle pop at the slightest inconvenience
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@tylerscott
(@tylerscott) reported
worst part about @roku is not being able to voice command within YouTube TV If I say “ESPN”, it closes out YouTube TV and search the Roku dashboard for the ESPN app
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hanah🦇
(@hanah_autumn) reported
why ******** does netflix just not wanna work on my like 5 month old roku
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soph
(@linsbaefong) reported
@firelorddany roku being such a piece of sh*t avatar? like there are zero good qualities about him and it sucks that he gets so much screen time. at least throw in one redeeming quality about him 😭
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sacrebleu14 / SA Hinchcliffe
(@sacrebleu141) reported
@DerekMYoung do you have a Roku? that could bypass the usb port issue
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Seth Pulley
(@pulls58) reported
Dear @netflix every time I TRY to watch the Murdaugh Murders, my app crashes. Watching on @Roku what is the problem? No issues with any other streaming service or show on @netflix
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madyson paseka
(@madysonpaseka) reported
why does everything glitch and crash on my roku