Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (29%)
• Sign in (26%)
• Crashing (26%)
• Playback Issues (16%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Wills Point	Crashing	24 minutes ago
Germering	Sign in	1 day ago
Dallas	Crashing	1 day ago
Cleveland	Crashing	1 day ago
Town of Starkey	Crashing	2 days ago
Harvest	Crashing	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eff-the-left (@norcal06warrior) reported 38 seconds ago

  @Roku All other steaming apps work fine, it's only happening with Netflix

• 
  TucsonBlonde 🇺🇸💙🌊 (@TucsonBlonde) reported 4 minutes ago

  @Roku So about that redesign…how about you stop repopulating my Quick Access section with crap I don’t want/have after I’ve removed everything I don’t want or use? You’ve done it THREE TIMES NOW, and I don’t appreciate having my time wasted as I go back in and delete everything but my YouTube App, which is all that I use on this TV! section with yet more channels I have never used, and shoved YouTube back to the end, again. later. So how do I fix this PERMANENTLY? You can put whatever you want to after the YouTube app, but It’s MY interface, you give us the option to customize it, and while it’s not life ending to have to click several times to get to what took 2 clicks before, it’s very aggravating and I don’t appreciate the level of arrogance that a company displays when they undo the changes I made to shove stuff I don’t want down my throat. I’d appreciate a response, this is ludicrous. So please, help

• 
  Brian Richards 🕔 (@CptCracker) reported 6 minutes ago

  @thatoneguychaz @FOXSoccer @Roku Fox One is a hot mess. They seem to have blown it on capacity planning. A Grok survey of complaints confirms the issues are multi platform. Roku has a 100 million user base so they are going to get mentioned more than others, but it's cross platform. If there's something roku can do to help fix thst would be great though. The games on Fox over the air have worked just fine. This is when having a $40 Walmart antenna or even better a Tablo antenna tuner/dvr is helpful. The problem is they seem to have 37 games scheduled for streaming only.

• 
  Matthew Keys (@MatthewKeysLive) reported 10 minutes ago

  The biggest problem with our @Roku TV: It's not earning the company any money because it is stuck in an unfixable boot loop. I bought this TV at Best Buy three years ago. It was for an elderly family member. She loved it. Until she didn't. As I was packing for the StreamTV Show last month, she called me to say her TV kept rebooting itself. "It's stuck on the spaceship thing," she said. I had no idea what that meant. I gave her my Sony TV to use while I tried to fix the problem. And let me tell you something, I have tried literally everything. I searched online for a fix, and found a number of Roku TV users who have encountered the same thing: For no reason, their TVs just randomly started boot looping, and trying to download and reinstall the firmware through Recovery Mode was no help. Some people suggested holding down the reset and power buttons for a certain length of time. That didn't work. Others suggested draining "zombie power" by pressing the power button for a half-minute while the TV is unplugged. That didn't work. A few said connecting to a mobile hotspot while in recovery might work. It didn't. One person suggested hooking the TV into a router via Ethernet. Well, this TV doesn't have an Ethernet port. This is the second Roku-powered TV that has caused us an issue. The first was a Walmart Onn-branded TV that died after six months. I figured one of Roku's own TVs was a reliable replacement, because the company told us as much when it started making its own TVs a few years ago. Then, executives promised that shipping Roku TVs where the company controlled the entire supply chain would help it make better-informed decisions about how its users were interacting with their devices, which would lead to better hardware and software experiences. Ultimately, our issue likely boils down to this: Roku uses cheap hardware in its smart TVs and streaming boxes to keep costs low. Executives said as much earlier this year when they affirmed that the ongoing processor and RAM shortage was likely to be a boon for Roku's business, because the company's operating system doesn't require premium hardware to operate. But the decision to use cheap hardware also means that it is more prone to breaking, and that is a major problem for a company like Roku. The company's $1.1 billion platform business is inherently dependent on consumers having reliable hardware that allows them to interact with said platform. When streaming devices and smart TVs break, it not only prevents customers from using their platform, it leaves a sour taste in their mouths — and customers are prone to abandoning the platform for a competitor. Which, in my family member's home, is now what has happened. She's inherited my six-year-old Sony TV, and she loves it. She's not giving it back. It runs Android. There's a bit of a learning curve, but she's committed to figuring it out. "I'm done with Roku," she told me. "I hope Fox knows what they're buying." $ROKU

• 
  Osondu Esonwune (@OsonduEsonwune) reported 12 minutes ago

  @Roku I have done all but still the same problem

• 
  chelsea (@whataboutwaldo) reported 20 minutes ago

  Why is @Roku customer service the worst

• 
  Rhymes with funky (@KirkYuhnke) reported 21 minutes ago

  @MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.

• 
  shareurmic (@shareurmic) reported 24 minutes ago

  @SomaKazima2 I’m ready to get rid of it anyway since the sound goes out a thousand times during a half hour show; and none of the ‘fixes’ work @Roku

• 
  Brendanfly1998 (@Bren9889) reported 26 minutes ago

  @RokuSupport I need your help and please don’t give me an automated reply. The apps on my new @Roku TV keep crashing, mainly YouTube, Disney+ and Paramount+! What is causing this and what can I do to fox it?

• 
  🎣 (@SpangleAngler) reported 31 minutes ago

  @Roku To @YouTube - can you tell us how to fix this glitch please

• 
  Stella Sassier (@stella_sassier) reported 32 minutes ago

  @Roku for the love of GOD STOP CHANGING OUR HOME MENUS AND SETTINGS I did not need every single one of my tv input options forced into my app section with no way of removing them Your “help” is not appreciated

• 
  Inigo Montoya (@Dukefan11) reported 34 minutes ago

  @Roku I'm a minimalist. On the home screen, your recent update added several items such as "the best across your streaming services" row, "jump to" row & an add apps button. The screen now feels very cluttered. Please help me hide these. ChatGPT says it cant be done.

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 37 minutes ago

  @Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  Greg Spencer (@gspence1) reported 38 minutes ago

  @Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.

• 
  FREE PALESTINE🇵🇸 (@FuckThe_USA) reported 39 minutes ago

  Exactly what millennia Are you worthless *********** going to fix the ******* @roku software in my ******* @TCL_USA @Roku TV so that I don't have to ******* redo the ******* wireless connection every ******* time I turn the TV off and back on. I've been ******* tweeting and ******* putting this complaint on the ******* website for three ******* years you worthless *************.

• 
  court (@allherdanger) reported 39 minutes ago

  Idk wtf Roku did but every time I'm paused too long now it doesn't go to the screensaver I have set up, it goes to a Roku thing and then I can't get out of that screen without going to the home screen first?? FIX IT @Roku and don't you dare blame me, I checked my settings

• 
  Jinxsyns (@Jinxsyns) reported 42 minutes ago

  @BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS

• 
  Unapologetic Deplorable (@Squirdlok) reported 43 minutes ago

  @RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!

• 
  Kaiju Cowboy (@GojiraOmega) reported 45 minutes ago

  @Roku @RokuSupport This was not worth the awful updates you made to this tech. I can't even organize my inputs anymore

• 
  Brian Kemm (@BrianKemm) reported 45 minutes ago

  @mrhappybw @Roku Boooo. Thanks for the intel. And, well, sigh. If I wanted to go through all the hassle (with no guaranteed fix), I’d just as soon start using a different brand if I have to log into everything again 🤡 These tech companies really are entirely out of their minds

• 
  Fletch will return in Avengers Doomsday (@IMFletcher2) reported 47 minutes ago

  @BigKorn80 @Roku That doesn't work now.

• 
  Maya Belle (@cblanknyc) reported 48 minutes ago

  @Roku But no help with unauthorized payments? I was charged nearly $270. Can’t you do better than a one month refund? Please?

• 
  trapuh (@trapuh) reported 50 minutes ago

  @Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet

• 
  Mario Banda (@largemarge707) reported 50 minutes ago

  @Roku just got home from work, sat down to watch the game on Peacock. But guess what. Your stupid widget had the France Spain score displayed. One of the last few world cup matches left to watch and your stupid home screen ruined it for me🤬🤬🤬🤬

• 
  Travis Lausch (@lauscho1) reported 51 minutes ago

  @RaceCanada_ca @TSN_Sports @Roku (realistically, I'm guessing there was some kind of error and one that was actually expertly quickly fixed... but still, that damn near made my heart stop)

• 
  Maya Belle (@cblanknyc) reported 52 minutes ago

  @Roku I just lost my job & started poring over every dollar going out. That’s when I found I’d paid $269.78 in monthlies for ESPN. Which I didn’t order & never watched in my life. Cancelled but could only get a month refund. I should’ve noticed, but didn’t. Please help.

• 
  court (@allherdanger) reported 53 minutes ago

  @Roku I did a system restart this evening and it seems to have fixed the problem! 🫶🏻

• 
  Duchess of Phelps (@MrsRedRage) reported 53 minutes ago

  @Roku your AI generated commercials are awful.

• 
  RightSideRobert (@robert23190) reported 54 minutes ago

  @red_chem_lite @Roku FORENSIC LAB REPORT Case: REM-2026-0729-FTV Date: 29 July 2026 Sample: Damaged Amazon Fire TV remote Analysis: Bite marks are human, not canine. Dental features match standardized U.S. Army dental work (military-style restorations and wear patterns). Conclusion: Damage caused by a human with prior U.S. Army dental treatment. No dog involvement.

• 
  Stacey (@Nerd4915) reported 57 minutes ago

  @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.