Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Sign in (27%)
- Buffering (26%)
- Crashing (24%)
- Playback Issues (17%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Corona
|
Crashing | 3 hours ago |
|
Williamstown
|
Buffering | 1 day ago |
|
Dover
|
Crashing | 2 days ago |
 Conceição do Jacuípe
|
Buffering | 2 days ago |
|
Assaré
|
Playback Issues | 3 days ago |
|
Knoxville
|
Crashing | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Rych Rage (@RychRage) reported@Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.
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Esmeralda (@cannamomma_) reportedBro is Hulu not working in anyone else’s Roku tv? Ts pissin me off. @hulu_support @RokuSupport
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Andy Hayes (@ahayes7) reportedNeed help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now I’m getting charged $12.99 a month. Need help stopping and reversing this!
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Watermelon Sugar (Bisan's version) (@HippieChic82) reportedEven after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??
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DeluluDad (@BagLampPillow) reportedFix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I went into Picture Settings, turned the Backlight down from 100, it worked.
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Sarah with an h (@SarahDoesKC) reportedThis is a total first world problem, but I lose my mind that it takes 12 minutes and 85 clicks to finally get to the show I’m trying to watch and one accidental step of my dog to wind up on Roku Greatest Hits.
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Aaron Berger (@aaron_0903) reported@hulu_support Well, my hulu live is 3 hrs behind on both ROKU and the HULU app on my LG TV. But the app on my phone is good. What's the problem?
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Dr. GigaDad, PharmD, BCPS, BCEMP (@Shayne_McKee_) reported@enhanced_games @Roku @ResortsWorldLV Crazy that it took you until now to announce where you’ll be hosting the games. Terrible marketing.
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SynRen (@SynRen) reported@Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.
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Brent Stewart (@BrentStewart17) reported@Roku where are you with fixing the issues with @MLBTV? I can’t even watch the @cubs game tonight.
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EriePop⁷🌈❣🖤 (@ErieP0P) reported@gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞
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MDV (michael delvecchio (@Mdvecchio1) reported@Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****
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𝕯𝖆𝖑𝖙𝖔𝖓 {ł₮'₴ ₵Ⱨ₳Ø₴; 𝕓𝕖 𝕜𝕚𝕟𝕕} (@daltagnan_) reported@TCL_Global @PlayStation Turns out it was @Roku's new screen Trial. If this issue happens to you, go into TV Settings > Home Screen and disable the Screen Trial that is listed in there. Fix my issue right away.
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scottycatt (@scottycatt) reported@Roku @TheRokuChannel Just had the worst customer service experience with ROKU. Dealt with 6-7 different reps. Each one telling a different story of why my purchased subscriptions wouldn’t work. Ranged from uninformed to just plain lazy & uninterested in helping. NEVER AGAIN!
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Salt Bae of the ******* (@thisiskenzo_) reportedAight im tired of tweeting about this. @Crunchyroll @Roku YALL HAVE ONE WEEK TO FIX THIS ROKU APP BEFORE I PERMANENTLY END MY SUBSCRIPTION
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SagePlatinum (@SagePlatinumEXE) reported@NonFactorFGC I can help you get YTP on your IOS Roku is out of my expertise I usually just use anything that supports airplay
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DogPerson! (@dog_person20) reported@Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.
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Ken Brown (@Ken_Brown_FL) reportedHey @hulu_support I am unable to log In and your chat folks actually hung up on me. I have not moved yet your app says I have. I do not have this issue with any other app on @Roku . #customerservicefail
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chinedu🦀 (@chinedu_10) reported@Roku is there a reason why your devices stopped connecting to WIFI? And is this a regional issue? I could connect to the Hotspot on my iPhone. But I can’t connect WIFI to the device. I’ve tried multiple WIFI from different ISPs.
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redheadgrl🍂 (@redheadgrl04) reportedLet’s see if @Hulu will actually work today. I dunno if it’s on their end or @Roku but all week I’ve had problems.
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ChuckHerrick (@CbuckHerrick) reported@Roku Help. Return to me freezes and locks up.
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Rodrigo Torres Muñoz (@rodritorres_81) reported@DisneyPlus I'm havig this issue several times now, I't started with @Roku devices and @Roku Tv's at home saying we were not in the same household that I should update my household, so I logged off from all devices, nothing same problem 1/2
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Ki (@Ki_fun_thoughts) reported@Ask_Spectrum I noticed a bill for $115 MORE on my Spectrum. Turns out, without getting my permission, anyone can add TV services from their TV. Spectrum blamed @Roku - NOT Roku's fault! This is 100% Spectrum ALLOWING my credit card to be billed. Yo Spectrum, FIX IT!
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Mary Ashbaugh (@MaryAshbaugh6) reported@Roku fix your ESPN app please. Tired of the games going backwards and freezing up.
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living dead girl (@zamorant666) reportedme trying to watch euphoria for three mf days now. wtf @HBO @Roku WHY WONT IT WORK
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Brittney (@hope_britt) reported@DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
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DeluluDad (@BagLampPillow) reportedFix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I turned the Backlight down from 100, it worked.
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The wanderer (@thewanderer2020) reported@Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku
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Dr. Stack Sats & HODL (@NoBagHolder) reportedDear @MLBTV please fix your @Roku app. Every time I try to resume a game the next day from where I turned it off, the broadcast begins where I left off, immediately crashes, and then starts back at the beginning of the game when I restart it.
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Glenn 🇺🇲⚓️ (@gcanderson57) reported@PlutoTV I'm having a lot of issues with your app on my @Roku . The app freezes during commercials and I have exit to Home. My ROKU is running software version 15.1.4 Build 3321. Yes I've restarted the unit and no it doesn't help. Your app is version 5.45 Build 3 I've cleared the ROKU cache, removed & reinstalled your app.