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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Crashing (28%)
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Sign in (28%)
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Buffering (23%)
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Playback Issues (19%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Buffering | |
| Serraria |
Buffering | |
 Bremen |
Crashing | |
 Dallas |
Crashing | |
| Anchorage |
Sign in | |
| Juàzeirinho |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Oberholtzer
(@ryoberholtzer) reported
@roku I’ve been waiting a month for a helpful response from tech support. The technician continues to respond that he is still researching the issue—I need someone to replace this brand new box I spent $100 for. Also it’s reprehensible that a company of your size has no phone #
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Brr_Toon
(@Brr_Toon) reported
@DebbieSue69 I will try this thank you! Cause On my phone no issues on my Roku tv still won’t load
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Julie Walker
(@JulieWa02575229) reported
@Roku not only did I buy a NEW one but due to a power outage I'm having trouble! There is ZERO HELP. Unless you want to pay to effing "chat" im buying am Apple product. Never such ****** customer care!
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Redo of Vaping Waifus
(@vapingwaifus1) reported
@discoveryplus Service is not working on 3 Roku devices. Error code 503. Please advise.
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Joey Soboz
(@JoeSoboz) reported
@fandom_shipper_ @discoveryplus The mobile app is working but any streaming devices like roku, Apple TV, fire stick, etc is not working apparently
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Lee Bolte
(@Bigguy1967) reported
@dplushelp having a problem logging in on my Roku. Getting an internal server error message.
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Sarah 🐈⬛📚☕🎮🧵🐉
(@sosomanysarahs) reported
@pelielios Roku's search is of SOME help, but I agree it can he hard sometimes. I occasionally struggle to find anywhere that has an older but mainstream American movie.
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Ethan F
(@FawcettEthan) reported
@RokuSupport None of the apps on my Roku TV are currently working. Tested with Netflix, Hulu, Disney Plus, and Peacock. Is that an ongoing issue? All the apps work on our phones and on our Wi-Fi.
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i go where you go, baby
(@LoyalNerdsbian) reported
i need to get a roku set up in my craft room so i can watch while i work. its annoying bringing my laptop in there since my battery won't hold a charge anymore
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ewakko
(@ewakko) reported
@dplushelp Is Error 500 a you problem or me problem (US on Roku) I cleared cache, but that didn't change anything
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Terri
(@jessesgirl929) reported
Is anyone else having issues with #discoveryplus? I’m getting an error message when I try to watch on my Roku & can’t log in on my phone either. @discoveryplus @Discovery
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Jeff Auer
(@RellikLuoS) reported
@discoveryplus is there an issue with the app? It’s not working on roku and not working on tv.
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Sylvain Marleau
(@SylvainMarleau) reported
@jessesgirl929 @discoveryplus @Discovery Yep, not working on my Roku or phone.
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kimberÆ
(@tautauog) reported
. @Roku @hbomax I am BEGGING you to fix your app. My TV has now rebooted itself twice in 30 min because the app keeps freezing
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Jared Cochran
(@JRedTheRed) reported
@WFMGINC @Roku @AMC_TV Same problem
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Christopher Lloyd
(@cjwl) reported
@sjvanterpool weird, always seems great on the Roku or iPhone, second person in my feed to complain about this show’s quality though
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DragonLady
(@DragonFemme) reported
@discoveryplus Currently watching nothing, Error 500 Internal Error. Won't load on my Roku TV. Tried again, totally black screen. Guess I won't be watching Street Outlaws tonight. Please FIX IT!
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pokey-at-home
(@MissWarCraft) reported
@TheRokuChannel The worst thing about ROKU is having to Channel through a bunch I mean hundreds of streaming channels to fid what you want. If I could find another Channel that offered a search I would take it. As for the Favorite your channel. WHY? You still have to surf through hundreds!
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Chandan Joshi
(@IamChandanJoshi) reported
@elonmusk This is becoming a real issue. Does Roku solve it?
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Taylor Huynh
(@superbgdo9) reported
@dplushelp on discovery plus app on my Roku. I keep getting error 400 and 502
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☠AsylumCore☠
(@Asylum_Core2) reported
@discoveryplus I've been trying to access the streaming app through a Roku device and it sayd 500 error
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Carla Werner
(@JojoWerner) reported
@discoveryplus Having trouble accessing the app on Roku...Is there any problems? Rhinelander,Wi.
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Gregory Watts
(@GregWatts1967) reported
@discoveryplus Why do I get Error 500 And Error 400 every time I try to start the app Cycled network Power cycled Roku Uninstall reinstall Don't work
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Flapjack Sports
(@FlapjackSports) reported
@DebbieSue69 @RebsFinsUp @discoveryplus Just takes me back to the roku home screen :( sigh. Thanks for trying to help us
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sam
(@fbl_sam) reported
Roku remote my worst enemy on god
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Flightless Bird
(@DebbieSue69) reported
@GuiltyGamerz @discoveryplus @Roku I've had it for a long time and this is the first time that there has been an issue. I'm not sure what the problem is but hopefully it will be resolved soon.
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Brian Clark
(@BDClark75) reported
@YouTube Any way to get in touch with the YouTube Roku app devs for a bug report? The CC button disappears and will come back if you uninstall/reinstall but disappears again if you exit the app. Lots of folks having the same issue.
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𝕁𝕖𝕟𝕟𝕚𝕗𝕖𝕣 ✨
(@JenniferTyree) reported
hey @discoveryplus I have had no issues streaming, till now... I am using on Roku. It said error 500, we closed, reopened, and said same. So then we uninstalled, and reinstalled, and now it says token invalid, error 400. What gives?
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Patrick Barrett
(@PBearATX) reported
Thanks @Roku for your Private Listening feature. Works great and solved what could have been a tedious and expensive problem. 4 person Bluetooth headphone TV watching. No latency. Can’t do that with our @amazonfiretv cube or stick. An @AppleTV requires Apple headphones.
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Heather Newkirk
(@redhorsegal) reported
@discoveryplus what’s going on with the app on Roku? I can’t watch it!!!! Help please!