Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (27%)
• Sign in (27%)
• Crashing (23%)
• Playback Issues (18%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Essex Junction	Sign in	3 days ago
Chicago	Sign in	3 days ago
Seattle	Crashing	3 days ago
Sarasota	Buffering	6 days ago
Harrisburg	Buffering	7 days ago
Tunkhannock	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Connor Smith (@CK_Smitty) reported 6 minutes ago

  @foxone App isn’t working on @Roku. Turns on for 5 mins then goes back to Home Screen. Help.

• 
  The wanderer (@thewanderer2020) reported 7 minutes ago

  @Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku

• 
  Rych Rage (@RychRage) reported 10 minutes ago

  @Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.

• 
  All Late Models (@AllLateModels) reported 12 minutes ago

  I’m getting an error code for @FloRacing on the @Roku app. Anybody else having problems??

• 
  [a case of the blog] (@acaseofthetwit) reported 12 minutes ago

  I normally love my @Roku — I have one for each TV! — but my living room one has been a real issue. The remote randomly stopped working and the device itself now reboots itself multiple times a day (often in the middle of viewing something). Very annoying.

• 
  PureBlood86 (@MAGAPureblood86) reported 13 minutes ago

  @Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,

• 
  Ki (@Ki_fun_thoughts) reported 13 minutes ago

  @Ask_Spectrum I noticed a bill for $115 MORE on my Spectrum. Turns out, without getting my permission, anyone can add TV services from their TV. Spectrum blamed @Roku - NOT Roku's fault! This is 100% Spectrum ALLOWING my credit card to be billed. Yo Spectrum, FIX IT!

• 
  JRC_Lanoka (@JRCsystems) reported 14 minutes ago

  Hey @Roku and @prageru @DennisPrager - Did you know that apparently Roku is #blocking Prageru app? The app starts, but #anything you try watching crashes immediately and leaves you back at the main screen. Tried updating. Tried uninstall/ reinstall. Doesn't work!

• 
  LIBER000 (@Samael1976) reported 19 minutes ago

  @CordCuttersNews Great! I will make sure after I throw this POS TV down the stairs that I never buy another @Roku TV again. Every update makes my TV more useless and unusable. Can't wait! 😒😑

• 
  Lucas Soares (@lucasgsoares11) reported 25 minutes ago

  @F1Help @Roku @tvglobo This broadcast is becoming unbearable. The audio is out of sync, now there’s a random zoom that fixes nothing. Ever since it moved to Globo, it’s been nothing but headaches. The broadcast quality is terrible, and honestly I’m seriously considering stopping

• 
  Skippy QSB (@Skippyqsb) reported 26 minutes ago

  @Roku @TheRokuChannel Keep getting connection issue error and telling me to check my connection, then it dumps me back to main Roku menu. Connection is fine. I have no problems with other apps, just with Roku Channel. I have checked for updates and rebooted. Still getting error.

• 
  Witchmaster (@Witchmaster) reported 27 minutes ago

  @Roku @caseyrosewilson Latest update on Roku has brought on tons of issues. Can't remove finished listings from continue watching, completing episodes goes on to random programs, etc. And periodically it just resets itself. How about rolling back to stability?

• 
  JJJ (@JD99977) reported 30 minutes ago

  @Roku I had the worst experience with Aileen in support chat. She was very rude and unhelpful. I love Roku but this is making me very unhappy. I have an overheating device and she said she had to confirm it was overheating before she could help. I mean im telling her. 😞

• 
  Random Daily Thoughts (@thatmom80) reported 32 minutes ago

  The @Roku remote sucks more battery in a month than I suck at adulting . They really need to work on their remotes . I heard a lot of people found the switch to fire stk considering, but do they have e Listen to your clients #roku #pannel

• 
  Justlivingonearth (@Justlivingonea2) reported 34 minutes ago

  @Roku Roku refuses to let me login to my HBO Max account. Now HBO says email and password don’t look right. Yet when I use the Vizio remote, there’s no problem. 🤷🏼

• 
  no, i don't think i will, thanks (@a9ymous) reported 35 minutes ago

  @Roku stop continually making the Live TV interface worse, it's one of the reasons we got this RokuTV (pause/rw terrestrial TV). and fix your subtitle support, constantly having to go back to the main menu and unselect/reselect Always On.

• 
  🌱 Colt Seavers 🦅 (@captwfcall) reported 35 minutes ago

  @Roku your stuff is still broken as of 5:37pm cst. cant load directv, hulu, etc. *did system restart

• 
  Ben (@TableTopLiberty) reported 36 minutes ago

  @DIRECTV I did the trial and I have some feedback on what would win me (and I assume others) over from @YouTubeTV. I use @Roku and the left and right buttons for changing channels instead of rewind and fast forward is the worst. Also allowing 3 streams outside but only 2 from TVs is dumb.

• 
  Robby Thomas (@RobbyThomas2525) reported 37 minutes ago

  iphone computer even my roku streambar just the streaming sticks is having this problem and the version i'm on for both my rokus are 15.1.4 @Roku @RokuSupport

• 
  Drew Schuyler (@drewsky1) reported 38 minutes ago

  @Roku when do you think you'll get this audio issue figured out? getting real annoying to have to stop and restart because of the audio glitches

• 
  Melanie Morgan (@MelMMorgan1) reported 38 minutes ago

  @fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?

• 
  (Rebəl) Shane (@Smoke3x) reported 39 minutes ago

  @Roku your @espn app is STILL screwed up! Y’all need to fix it!

• 
  Mean Chihuahua #🍊❤️🤍💙🐕 🇺🇸 🍊 (@MeanChihuahua1) reported 44 minutes ago

  wtf @Roku? What is the deal with our TV. Just left my dad’s house 2 hrs away & his Hisense/Roku TV had logged him out and removed all of his app’s & settings. Just got home to my house and guess what….. all my apps are out of order & all of them require a new login/pw…. Ffffff

• 
  Glenn 🇺🇲⚓️ (@gcanderson57) reported 45 minutes ago

  @PlutoTV I'm having a lot of issues with your app on my @Roku . The app freezes during commercials and I have exit to Home. My ROKU is running software version 15.1.4 Build 3321. Yes I've restarted the unit and no it doesn't help. Your app is version 5.45 Build 3 I've cleared the ROKU cache, removed & reinstalled your app.

• 
  🎣 (@SpangleAngler) reported 53 minutes ago

  @Roku To @YouTube - can you tell us how to fix this glitch please

• 
  Michael Brand (@michaelbrandorg) reported 54 minutes ago

  @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

• 
  Moe's Place (@MeetYouAtMoes) reported 55 minutes ago

  @Roku Thanks for the response. Yup. Tried that. Doesn't work. And the buffering is constant. It only happens on the Blaze App. It makes it completely unwatchable.

• 
  Rose Vera, J.D. (@rosevera) reported 57 minutes ago

  @Roku Im interrupting your post to bring something to your attention. I have been a loyal customer for years. Recently, your billing department has billed my credit card several times a month. I've called to complain but get nothing but a bad attitude. Perhaps you can help me.

• 
  Faithful Gaming (@ColshopS) reported 1 hour ago

  Hey @Roku update your TVs. My Roku TCL TV has been consistently having issues displaying anything connected to an HDMI port!

• 
  Mr Festered (@FesteredMr) reported 1 hour ago

  @Roku what’s wrong with the Roku Channel. Freezes and very long to load. Only thing giving any problems