Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (33%)
• Crashing (24%)
• Sign in (20%)
• Playback Issues (18%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Sign in	13 hours ago
Arlington Heights	Buffering	1 day ago
Miami	Crashing	3 days ago
Duque de Caxias	Sign in	3 days ago
Lowville	Crashing	3 days ago
Cleveland	Buffering	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrRamone420 (@MrRamone420) reported 3 minutes ago

  @Roku It changed over today and it's absolutely terrible. Everything is all over the place and has messed up my apps and home screen. How do I change it back, cause I'm just getting rid of this TV and will avoid using Roku system and products. You know how to lose customers

• 
  Mean Chihuahua #🍊❤️🤍💙🐕 🇺🇸 🍊 (@MeanChihuahua1) reported 3 minutes ago

  wtf @Roku? What is the deal with our TV. Just left my dad’s house 2 hrs away & his Hisense/Roku TV had logged him out and removed all of his app’s & settings. Just got home to my house and guess what….. all my apps are out of order & all of them require a new login/pw…. Ffffff

• 
  living dead girl (@zamorant666) reported 4 minutes ago

  me trying to watch euphoria for three mf days now. wtf @HBO @Roku WHY WONT IT WORK

• 
  Jake Tomberlin (@jaketomberlin) reported 5 minutes ago

  @Roku I’m a long-time Roku fan, but this latest home experience is terrible. It’s so bad I’m considering Apple TV. Please roll it back to the last version or give users the option to do so.

• 
  shane✌️👍 (@shane_grand1) reported 6 minutes ago

  @Roku The new home screen is terrible..switch it back

• 
  Matthew Smith (@MattSmithFOX13) reported 9 minutes ago

  @KirkYuhnke @MatthewKeysLive @Roku Our dumb TV is 10+ years old — biggest issue we’ve ever had: a volume button is a little touchy. We’ve swapped out smart tech multiple times, always on sale. Likely saved us a crazy amount of $$$ in a decade-plus.

• 
  Buttery Duck (@Nauseum62) reported 10 minutes ago

  @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.

• 
  Meredith Porterfield (@meredithep) reported 17 minutes ago

  @Roku @foxone I don't want to watch FIFA but I would like to watch other apps and would appreciate it if they actually worked on Roku. I have no problem with the apps on other devices. Just Roku

• 
  Sanah (@sanahbequiet) reported 20 minutes ago

  Had to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together

• 
  Spyro (@SpyroDragon2025) reported 21 minutes ago

  @Roku I need help with my Roku tv please

• 
  Lee 🇺🇸 (@redneckleeusmc) reported 22 minutes ago

  @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

• 
  angel claw (@AngelClaw316) reported 23 minutes ago

  if u work for @Roku please know that i hate you

• 
  Joe Kimray (@JoeKimray) reported 24 minutes ago

  Wow - this new @Roku Home Screen update they forced on everyone is one of the worst technology “upgrades” ever. Lost the ability to customize the Home Screen - and they added a lot of apps no one wants, that you can’t remove. Horrible decision - the customer is always last…

• 
  Keri Marie (@KeriMarie317366) reported 25 minutes ago

  @Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!

• 
  Keny2 (@yas6444) reported 27 minutes ago

  @Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...

• 
  RaiderNeil (@Rdrneil) reported 27 minutes ago

  @Roku i've never had a problem with roku, had to reverse a Cable one time and that was it, and I love the new voice remotes that are rechargeable, only issue I've had is with Disney not being able to click on it and it comes on says can't login from your area error 43 error 83

• 
  unQuestionable.com 🍌 (@FoshayTower) reported 27 minutes ago

  @Roku Would you please add support for Siri Shortcuts / automations? I would love for my tv to have a trigger phrase to go to a specific app after turning on at a specific time of day, and could make that work with Shortcuts

• 
  The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported 28 minutes ago

  @MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.

• 
  Mare Loch (@Mare_Loch) reported 33 minutes ago

  @Roku Hey! Fix your closed captioning! Doesn’t even work on your own commercial channels. You know, the channels that show commercials every two minutes? Do you hate the hearing impaired or what?

• 
  Victor Valencheck (@blau_vic_grana) reported 35 minutes ago

  @Roku I HATE this update. I want control of WHAT I see on m6 homescreen. I have to scroll down the page past a bunch of crap to see MY APPS. Fix this now!

• 
  Aaron (@_aarontokes) reported 36 minutes ago

  @Roku @Roku You guys make the shittiest ******* TVs I just bought this and all it does is glitch! Piece of ****!

• 
  FrancisCOM. (@fmarqueze) reported 38 minutes ago

  @roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.

• 
  not reida ✨ (@NotReida) reported 42 minutes ago

  @Roku the new update on the Roku tv is the worst **** I’ve ever seen and I hate you

• 
  Moe's Place (@MeetYouAtMoes) reported 44 minutes ago

  @Roku Thanks for the response. Yup. Tried that. Doesn't work. And the buffering is constant. It only happens on the Blaze App. It makes it completely unwatchable.

• 
  Autistic Addie 🍉😷🇵🇸💜 (@ghostonthstereo) reported 53 minutes ago

  @Roku Again, your messages are shut off, but I’ll just deal with the problem. It’s not worth all this back and forth hassle.

• 
  Bryan Wayne (@mrhappybw) reported 54 minutes ago

  @BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.

• 
  Kris G. (@Gundament) reported 55 minutes ago

  @Roku Hey can you guys fix a bug on your new Home Screen? When you click on the inputs from the home screen shortcuts, we are getting a green and blue lines all over the screen. But when we click the Inputs from the "Input List" tab, they work fine. Please fix in the next update.

• 
  Arlene (@zfatcat2) reported 55 minutes ago

  @EarperMarine @Roku Are other people having the same problem? It's a Roku and/or TV programming issue that affects the apps running on it. Jeez...what a pain...I'm sure. 😳

• 
  Matthew Keys (@MatthewKeysLive) reported 57 minutes ago

  The biggest problem with our @Roku TV: It's not earning the company any money because it is stuck in an unfixable boot loop. I bought this TV at Best Buy three years ago. It was for an elderly family member. She loved it. Until she didn't. As I was packing for the StreamTV Show last month, she called me to say her TV kept rebooting itself. "It's stuck on the spaceship thing," she said. I had no idea what that meant. I gave her my Sony TV to use while I tried to fix the problem. And let me tell you something, I have tried literally everything. I searched online for a fix, and found a number of Roku TV users who have encountered the same thing: For no reason, their TVs just randomly started boot looping, and trying to download and reinstall the firmware through Recovery Mode was no help. Some people suggested holding down the reset and power buttons for a certain length of time. That didn't work. Others suggested draining "zombie power" by pressing the power button for a half-minute while the TV is unplugged. That didn't work. A few said connecting to a mobile hotspot while in recovery might work. It didn't. One person suggested hooking the TV into a router via Ethernet. Well, this TV doesn't have an Ethernet port. This is the second Roku-powered TV that has caused us an issue. The first was a Walmart Onn-branded TV that died after six months. I figured one of Roku's own TVs was a reliable replacement, because the company told us as much when it started making its own TVs a few years ago. Then, executives promised that shipping Roku TVs where the company controlled the entire supply chain would help it make better-informed decisions about how its users were interacting with their devices, which would lead to better hardware and software experiences. Ultimately, our issue likely boils down to this: Roku uses cheap hardware in its smart TVs and streaming boxes to keep costs low. Executives said as much earlier this year when they affirmed that the ongoing processor and RAM shortage was likely to be a boon for Roku's business, because the company's operating system doesn't require premium hardware to operate. But the decision to use cheap hardware also means that it is more prone to breaking, and that is a major problem for a company like Roku. The company's $1.1 billion platform business is inherently dependent on consumers having reliable hardware that allows them to interact with said platform. When streaming devices and smart TVs break, it not only prevents customers from using their platform, it leaves a sour taste in their mouths — and customers are prone to abandoning the platform for a competitor. Which, in my family member's home, is now what has happened. She's inherited my six-year-old Sony TV, and she loves it. She's not giving it back. It runs Android. There's a bit of a learning curve, but she's committed to figuring it out. "I'm done with Roku," she told me. "I hope Fox knows what they're buying." $ROKU

• 
  Duchess of Phelps (@MrsRedRage) reported 57 minutes ago

  @Roku your AI generated commercials are awful.