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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Playback Issues (25%)
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Crashing (24%)
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Buffering (18%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tiffin |
Playback Issues | |
| Jacksonville |
Buffering | |
| Kansas City |
Sign in | |
| Tulsa |
Buffering | |
| Portland |
Crashing | |
| Portland |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Connolly
(@D_Connolly) reported
@Guns_N_Cinema Hey! Were you able to get any help from Roku Support?(even though I think it's the app) I'm having the same issue you are.
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Vanessa
(@stormpanther_) reported
@JKs_paradise Katara had to save Aang, Roku had to save Aang, hell, ZUKO, his literal ENEMY AT THE TIME! Had to save Aang. So why shouldn’t Korra get help too? The double standard is disgusting with y’all 😐 Korra is better than Aang, deal with it.
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Garland
(@Garland06) reported
@deadliestbridge Both are 5 series. If I use the Roku software, I will be hard restarting the TV weekly. Cause apps freeze or the streaming quality takes a hit. Switched to Google tv which is a lot more stable. Only problem now is it takes Roku 30 seconds to switch to that input
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Staci
(@Staci64481633) reported
@Roku Im tired of restarting my wifi because you keep having network connecting issues. FIX YOUR ****!
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Noone
(@maskmyhood) reported
I injured my toe trying to fix the Roku yesterday. It’s all angry purple. It was the Rube-Goldberg of all toe injury incidents.
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Matt Raichous
(@TheMattRaichous) reported
@BlueberryJoosh Bascially, the Console and Roku apps for YouTube were broken
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urooj khan
(@rotiandroses) reported
has anyone else had a problem with their @roku constantly crashing and restarting in the middle of a show? this just started happening to mine - I’ve tried restarting it a bunch of times but it still keeps happening, on different apps!
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Rob
(@hkadfgasdykdfg1) reported
@CNBC National News is something i tune into when nothing else is on, such as when commercials are on another channel for a couple of minutes. I'm not going to switch to my roku, open an app, wait for it, etc. -- too much work. For a movie or tv show maybe I'll bother, not for news.
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Smiley Coffee
(@smileycofee) reported
@BillShaikin @ericstephen These games are made for iPad or phone. Horrible on tv with Roku. Next day was trying to watch replay and games wouldn’t rewind in anything more than 10 sec interval. Also cannot watch these games after they begin on delay before games ends. No live pause or rewind. Awful.
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Big D
(@ddeaterla) reported
@hulu think you can fix your roku app so it doesnt back out after a few minutes? Would be nice if you could
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Patrick Moore
(@patrickmoore6) reported
@CBS why doesn’t your roku app ever work to watch the regular CBS channel live?
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JD
(@HtomSirveaux) reported
@metspolice Wouldn't know. May be worth doing a twitter search for "SNY 3002" and/or "SNY roku hour". Many people unable to watch at all. Web authentication not working, Roku constantly a full hour behind, no iPad app (just iPhone forced onto iPad and zoomed)
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‼️Unus “Annus” Hurlington‼️
(@SusJokesAreGood) reported
@hulu_support this might be a problem with roku or just my Wi-Fi connection, but it’s definitely not a network problem I’m trying to watch Jimmy Kimmel live on ABC (on Hulu live) and it just keeps repeating a few seconds of To Tell The Truth
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melissa cavins
(@CavinsMelissa) reported
@Roku still no customer service!! Worst company ever! They don’t care about customer satisfaction or they would have a number to call!!
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Taylor
(@TBecker_5) reported
@BallySportsNOR I am having issues using your app on my tablet despite the same login credentials working on a desktop computer and Roku. I haven’t heard back on the email inquiry I sent last week. Can someone reach out to me? Thanks!
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Dan B
(@DanB70738049) reported
@TessandoriA @Roku I went and bought a Fire stick. Problem solved.
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Jolene West Shaw Edwards
(@sedufia) reported
I bought a small Roku tv about 3 years ago & as the batteries in the remote died I could always get it to work by banging it on the table. I recently replaced the batteries & the remote works flawlessly now, but it makes me wonder why banging it on the table made it work 🤔
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Jean Mokriski 🌱Ⓥ
(@jmoski_10) reported
@LukeBK @Roku Got the upgrade offer via email in Jan. First device they sent me didn't work. Returned it & the replacement doesn't either. So I paid for a device in Jan that I've never used. Going in circle with @RokuSupport and via emails.
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𝓐𝓷𝓭𝔂
(@ajcpominoz) reported
@hayuhelps any Current known issues streaming from Roku devices in Australia? All other apps on Roku OK. Grey content window below menu. Have reinstalled app and rebooted.
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Tessandori Optical Arts🇺🇦
(@TessandoriA) reported
@DanB70738049 @Roku I couldn't log into F1 on any platform with my WiFi. So turned my phone to hot spot and logged in on my Roku. No problem. IDK why F1 is only app this happens. No other address has WiFi log on problems.
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karla nG☾🧡
(@kfenty24) reported
@RokuSupport @KyserJoshua @Roku still not fix the problem?
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Damian
(@Cryomaniacal) reported
@DisneyPlusHelp This doesn't actually help anything. I have a Roku 4k TV. Tried enabling hard subs through that and still nothing. Tried going into settings on the app, nothing there. Go to pause the show. NOTHING. Like wth? There's a lot of people who can't understand without subs.
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Internet drama is dumb...Ba-Ba-Booie
(@ETC37) reported
@Shudder Please, for the love of whatever deity you pray to...fix your Roku app. I have to uninstall/re-install and than make a new password EVERYTIME i want to use the app. Can I please get some customer-service???
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jordyn strnad
(@jordyn_strnad) reported
Anyone else having issues with Netflix or Hulu on a #roku tv? Video is distorted and dark 😭
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Donna Johnson
(@donnamactx) reported
@axios It would help if you could access CNN+ on a ROKU device!
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JohnLuc Jubert
(@JohnlucJubert) reported
@MarkCHealey It’s awful. It’s an hour behind on my roku every time. I’m watching the replay of last night rn when the pregame should be on. @StevenACohen2 I will be tagging you and @snytv until someone acknowledges you’re fixing it
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powkang
(@powkang) reported
@AppleTVPlus the subtitles on your app on @Roku often glitches out. Every few lines, the subtitle doesn't show up and then flashes on the screen for a split second before the next line shows. This is unacceptable for content like CODA and Pachinko. Is there a fix?
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WhatEVER
(@DaveKimmey) reported
@Matt_Fleming321 @DannyHulse3 It doesn't work on Roku and other devices
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Sweet'nSourScouser
(@chairmanquan) reported
@paramountplus @CBSSportsGolazo FIX YOUR STREAM. Every ad break it freezes. have to relaod the stream. Bot ipad app and on Roku TV. FIX YOUR STREAM!!!
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Joe D
(@reverse_vampire) reported
@The7Line @SNYtv the uncool part is that it's fully broken on several OTT devices including Roku