Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (34%)
- Sign in (24%)
- Buffering (22%)
- Playback Issues (17%)
- Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Crashing | 6 hours ago |
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Buffering | 8 hours ago |
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Crashing | 10 hours ago |
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Playback Issues | 11 hours ago |
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Playback Issues | 3 days ago |
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Crashing | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Hudson (@shareastronomy) reportedI need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.
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tac0ghost 👻🇺🇲👻 (@tacooghost) reported@Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.
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Vakom Sunrunner (@VakomSunrunner) reported@Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.
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burownidl (@burownidl01) reported@Roku @TheRokuChannel @foxone For anyone following and has the same issue. I contacted Roku support via their website and chatted with online support. It looks like they fixed my problem as I can see the Worldcup pregame show now
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Lonell Fletcher III (@iii_lonell) reported@Roku please fix your data on live tv. Several streams show NO DATA AVAILABLE. It’s frustrating not knowing what you’re watching or when something you might want to see is coming on. This problem didn’t exist before. Get the info back please. Thank you
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alex (@alexsears97) reported@Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this
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Tom Foolery (@1nject0rX) reportedThank you @Roku I've been paying $70 a month to @DIRECTV for the exact same channels as you all and you have way less commercials and better quality. Thank GOD I found Roku
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Al Grendh (@algrendh) reported@Roku this hdcp error is fcking annoying. can't you fix this 💩??
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Bryan Wayne (@mrhappybw) reported@BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.
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cats collectibles tcg (@Catscollecttcg) reported@Roku PLEASE HELP
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Keri Marie (@KeriMarie317366) reported@Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!
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Lonell Fletcher III (@iii_lonell) reportedIs anyone else having issues with @Roku ‘s app?
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Bryan Wayne (@mrhappybw) reported@Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.
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Stacey (@Nerd4915) reported@Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.
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1980s Boxing (@80sBoxing) reported@Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?
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Doc Myers (@JDMyers77397139) reported@Roku when I sign in , you don't send the code. When I tell your crappy ai I want an advisor it sends me back to the sign in. When your customer doesn't want to speak with a F'ing Ai listen to them.
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Sanah (@sanahbequiet) reportedHad to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together
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John Joseph Bonforte (@BonforteJohn) reported@Roku Problems since the update: 1. Sound goes away for DVD player. 2. Sometimes DVD player will no longer play to TV. Restarting fixed it temporarily - until today. 3. Spontaneous resolution changes after a sleep timer is used. 4. Trouble communicating with cable box.
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Mike Bryant (@djmikebryant) reported@Roku please bring back the other Home Screen. This new one is awful. Thanks
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Missouri_Gamer (@ultramantis7) reported@Roku FoxOne on the Roku Channel does not work; Fox apparently cannot stream the games to Roku. It isn't Roku's fault, but why am I paying $20 a month?
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Stepford Diana (@StepfordDiana) reported@Roku You've removed the option to cancel a paid app subscription on the new homepage I need help
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George H Frost III (@ghfrost3) reported@Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable
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Novangelus (@MLandry70) reportedAre there any good music apps that work on @Roku? Because the @amazonmusic app just plays completely random songs no matter which song I actually select.
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Marvin Barry (@GravelyKen48135) reportedThe Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix
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Abnormal Accrual (@bbm010) reported@robinivski @ContrailsAI @Roku Yep. They are one of the worst ASC 606 sinners.
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Doc Myers (@JDMyers77397139) reportedI wish you two, @Roku and @Crunchyroll could work it out that I could watch my subscription when I'm away from home and my Roku t.v. Letting me watch on smartphone.
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Jesus's Flunky (@CrucifiedAgape) reportedDon't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.
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Peter Jones (@Peter_B_Jones) reported@roku so you sell me on your wireless surround sound then discontinue the products that work with it so that when one dies I can't even use a measly discount code on your website to replace the device! Garbage!
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Random Acts of Crochet Kindness (@stuckathomemom) reported@Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Bryan Wayne (@mrhappybw) reportedSo @Roku just not going to address the issue they cause on the TCL and I assuming other TV’s with that horrible update or fix it? I am tired of having to reset things to get i to recognize the HDMI ports or them not be corrupted every day since.