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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Playback Issues (25%)
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Crashing (25%)
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Buffering (19%)
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Video Quality (1%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Playback Issues | ||
| Sign in | ||
| Crashing | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Blanton
(@jeff_blanton) reported
@AppleTV @Apple Are you ever going to FIX TVOS 14.2 so that my WiFi works again????? It worked perfectly before that update. Should I just buy a @Roku I own 19 Apple products. Don’t put out a product if u can’t support it. #Fedup #Apple #AppleTV
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Dr. Uhtred, Son of Uhtred President Elect
(@OcShawn1) reported
@Maximus_4EVR Will it work on a Roku?
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Eileen Noonan
(@eileenmnoonan) reported
@SpotifyCares hello! I have an error message for you. On Roku I'm getting: { error: { status: 503 message: "Service Unavailable" } } It also wouldn't play from an Alexa routine this morning. iPhone and Mac desktop apps are both fine!
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The Qrious Qrmudgeon
(@QriousQrmudgeon) reported
@marsanj47 Ha. Trying to work around Roku, I spent 5 days on 2 different Chromecasts setting up HBO Max to watch the Christmas day premiere of #WonderWoman1984
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MILF_HUNTER
(@SeetheAndCope) reported
@Stock_Pop Having trouble understanding what's unique about $segi if ANYONE can make an amazon or roku channel. We're buying into the content, and the content just isn't there. We are in its infancy but I'm losing hope
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Pinkie (aka Naomi)
(@Naomi05381834) reported
@hbomax I tried - paid for it but you didn't disclose that it didn't work on Roku but then you wouldn't have gotten my money & it's all about greed - I ******* hate corporations - all you care about is money - who cares about the customers
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Lizard
(@LizardSF) reported
(For the record, lint-for-brains @Amazon, that's the Roku login, the Amazon login, and the email account I used for the Amazon account login. Maybe you'll want to me to sign into Facebook, too? Or, hey, how about you require a GeoCities account as well? That'd be on-brand.)
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eldritch zebra
(@chrysslyn) reported
@PeripheralObse1 Idk about Netflix but I was delighted to find that most apps during my Roku setup (finally cut the Amazon/fire cord) has a qr code for me to scan with my phone and login there.
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Lizard
(@LizardSF) reported
I don't keep every email account on my phone, and since I practice good security, it's a 16-character string of gibberish stored in a PW manager on my PC. Why the hell, lint-for-brains @Amazon, do I need a secondary login when I've put in the Roku PW and the Amazon PW and... /3
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skelanor🎄
(@garlicblog) reported
@smallestslime are you sure it's the ps4 and not the roku tv? that looks just like a common issue with tvs with cheaper backlight panels
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𝔅𝔅
(@bbTheSupreme) reported
Roku work a deal out with HBO Max. It’s looking ghetto.
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Dj Nanya of Canada 🇨🇦
(@officialdjnanya) reported
@Roku Help! Can’t find the “search feature” on my screen. @RokuSupport
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Chris
(@Kaertos) reported
@IndieGamerChick @WatchNebula My biggest issue with it is the lack of an app for my Roku. My wife and I like watching the content, but streaming it over a Chromecast doesn't seem to work very well.
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Mark W Newman
(@DatsMark118) reported
@hbomax Get on @Roku already!!! Ridiculous not to be on the biggest streaming platform months after launch. Work your **** out and make a deal dammit
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Ryan
(@rpm164) reported
@ESPNPlusHelp your Roku app keeps removing my ESPN account and forcing me to reactivate every time I open the app - please fix this
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Craig Stambaugh
(@CraigStambaugh) reported
@StuckInTheIV I mean, I have the Xbox which would work, but that would limit me to one tv....I have roku's on all of my tv's... So it's a real first world problem situation.
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cindy lou
(@cindyloums) reported
@OAWL is there an issue at the ports this morning- my roku YouTube keeps cutting off and often reloading to the point it’s hiccups only then silence- I don’t watch regular tv that much so oawl is my only outside connection due to Covid
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Michelle D.
(@chelleinchicago) reported
@NotClaudeRains @Roku Yep, but that's a problem that would get old, for sure.
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Richard W.
(@IceManNYR) reported
@mychiller The Pluto TV app for Roku was fixed. When opening the app the Pluto TV logo animation was very slow to play and the app menu was not working. They replaced animated logo with a static logo and the menu is working.
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Casey D’Ron
(@CinematicCase) reported
Dawg Hulu needs to fix their Roku app pronto. It either skips episodes, crashes, or doesn’t show episodes at all.
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Suzanne Moilanen
(@Suuuuzz) reported
@kirstiealley Check and see if your TV or DVR or Roku has a phone app. That solves my problem in the meantime
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hotbean ja
(@hotwingjack) reported
@actioncookbook I hate smart tvs too, but have a TCL Roku and it is not as bad. Though the quality from some apps not as good as using 4k Chromecast or apple tv.
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Yake 🦇
(@V01d_) reported
from
Tacoma, Washington
@smallestslime Trying to find things online. Found one person so far that had the same issue but didnt list how they fixed it. One comment said that this happens to them on thier roku tv sometimes and all they have to do is "go in and reset their tv"?
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Matthew Roche
(@SQLAllFather) reported
Hey @plex - how do I remove the "'tis the season" channels from my home page? When I click on the "..." button on my Plex app for Roku, the app crashes. Please help!
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Captain Renault
(@NotClaudeRains) reported
@chelleinchicago @Roku I can't tell you the hours I've spent getting the computers to display well on the TV. It's a slightly old TV so it wants tweaks. Drives my family crazy. First world problems.
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DaveWeLike
(@DaveWeLike) reported
I wonder how many more deals HBO Max will close before they finish their $Roku deal. Seems like they want to delay it as long as they can to force Roku to accept their terms. I doubt their strategy will work. HBO needs the distribution scale to make their movie deal work.
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Ben Simo 😷
(@QualityFrog) reported
@ckenst @andy_hird @techgirl1908 Amazon had been prompting me to login to Prime Video again every couple of weeks. I just replaced my last FireTV with Roku because FireTV became an awful slow mess... and the last one I purchased didn't function and came with an exploding battery.
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Dr. Derek Price, DBA
(@Chattanooga4HND) reported
@dkatzmaier @eliblumenthal I want Firestick to get VUDU!! I have a Roku Ultra for living room, and two TCL Roku TVs specifically for VUDU, but I now use Firestick for just about everything else. I think AVR doesn't handle Roku that well which causes issues. It's an Onkyo 9.1.2.
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Nick
(@robotsrthebest) reported
@flipyourface I found out you can airplay to Roku now from the hbomax phone app, which is not entirely a seamless experience but didn’t have any issues watching the soderbergh
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Francesca
(@wtoccasion) reported
@BrettSVergara HBO Max doesn’t work on a Roku. So glad I paid for that only to be able to watch in my phone #hbomaxfail