Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Buffering (27%)
- Sign in (27%)
- Crashing (23%)
- Playback Issues (19%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Essex Junction
|
Sign in | 1 day ago |
|
Chicago
|
Sign in | 1 day ago |
|
Seattle
|
Crashing | 2 days ago |
|
Sarasota
|
Buffering | 5 days ago |
|
Harrisburg
|
Buffering | 5 days ago |
|
Tunkhannock
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
David Cornell (@Cakefacethedad) reported from Rome, LatiumDear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
-
The wanderer (@thewanderer2020) reported@Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku
-
Watermelon Sugar (Bisan's version) (@HippieChic82) reportedNever mind a 3 hour #SmackDown whatever is going on with @verizon or my @Roku TV. I can't get rid of this damn playback error. I even did a whole damn factory reset to my TV and still getting error code PLYB_122 for over a month. My TV is BARELY 5 years old.
-
cal poly (@itsnotjt) reported@NBCSPhilly @Roku change the app back to allow us to scan QR code. Also he time sign in. I’m sick and tired of typing out this long website link every day
-
WedNightDinner (@DinnerWed) reported.@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?
-
Old Cynic (@SorryImDeadTru) reportedI have had @Roku streaming and TVs for over 7-8 years. I have currently 5 Roku TVs in my house. And I am about to dump them all. One about 6 months ago just went black screen. Fine it was cheap replaced it. Might have failed because of the issue in the recent class-action. But what is really getting me ready to leave the platform is Roku search. It always pushes the rental or paid options over what is available from the streaming services I already have. EVERYTIME. I'm looking for something to watch find a couple things in this app or that app, keep looking around decide XYZ movie is the best I'll find right now, but can't remember which out of the 5 I saw it in, go search and the options presented are paid. Half the time it doesn't even include the streaming services it knows I pay for. @Roku you are pushing too hard on your profit over the customer experience that has had me over the years adopt and standardize on. Example. Free on Peacock but these are the options you present.
-
Born Free Pronoun-free 🇺🇸 (@SLnat) reported@Roku you’ve got to do something about your remote control design. It’s terrible! The buttons don’t depress well, they roll and often require pressing multiple times to make a selection. Take a page off Xumo, Apple TV or FireTV. Redesign your remote!!
-
Mr Festered (@FesteredMr) reported@Roku what’s wrong with the Roku Channel. Freezes and very long to load. Only thing giving any problems
-
(Rebəl) Shane (@Smoke3x) reported@Roku your @espn app is STILL screwed up! Y’all need to fix it!
-
Rikki Ratliff (@rikkiratliff) reported@MeetYouAtMoes @theblaze @Roku I don't work at Blaze but Glenn has had Internet connection issues from FL to Dallas today.
-
Justlivingonearth (@Justlivingonea2) reported@Roku Roku refuses to let me login to my HBO Max account. Now HBO says email and password don’t look right. Yet when I use the Vizio remote, there’s no problem. 🤷🏼
-
Rych Rage (@RychRage) reported@Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.
-
A Shubert (@ashubert) reported@Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.
-
Random Daily Thoughts (@thatmom80) reportedThe @Roku remote sucks more battery in a month than I suck at adulting . They really need to work on their remotes . I heard a lot of people found the switch to fire stk considering, but do they have e Listen to your clients #roku #pannel
-
HalfBakedMason (@TDotMason) reported@Roku @YouTube the YouTube app in Roku on my Roku tv is not working properly. black screen. my tv and my YouTube app are fully up to date ... not here ... this is on one of you .... please discuss amongst yourselves then plz fix it
-
🐸💚💚💚 (@desunyan2) reported@Roku I need the apps I use right at the top. I need to rearrange the quick access area and I cannot. Tell me how to rearrange them. I have to scroll all the way past a bunch of stupid junk to see my apps on the order I want them in. Tell me how to fix this immediately
-
MDV (michael delvecchio (@Mdvecchio1) reported@Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****
-
DogPerson! (@dog_person20) reported@Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.
-
Phil Raddiches (@thesportsbill) reported@Roku new app sucks. Terrible UI
-
✘ 𝐖𝐈𝐋𝐒𝐎𝐍 (@RiseLordWilson) reported@Roku Day 9,000 of asking you to fix your **** *** private listening on your app.
-
Alex Spicola (@AlexSpicola) reported@RokuSupport @Roku HELP!!! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?
-
Rose Vera, J.D. (@rosevera) reported@Roku Im interrupting your post to bring something to your attention. I have been a loyal customer for years. Recently, your billing department has billed my credit card several times a month. I've called to complain but get nothing but a bad attitude. Perhaps you can help me.
-
Ki (@Ki_fun_thoughts) reported@Ask_Spectrum I noticed a bill for $115 MORE on my Spectrum. Turns out, without getting my permission, anyone can add TV services from their TV. Spectrum blamed @Roku - NOT Roku's fault! This is 100% Spectrum ALLOWING my credit card to be billed. Yo Spectrum, FIX IT!
-
austin bb (@popespeed) reported@Sling on @Roku Sling channels with scoreboard inset (e.g. ESPN), the Roku "*" function button does not work (to bring up menu to adjust brightness/other settings). Have to exit to a different channel before I can adjust settings. Is there a fix (or way to disable scoreboards)?
-
Witchmaster (@Witchmaster) reported@Roku @caseyrosewilson Latest update on Roku has brought on tons of issues. Can't remove finished listings from continue watching, completing episodes goes on to random programs, etc. And periodically it just resets itself. How about rolling back to stability?
-
All Late Models (@AllLateModels) reportedI’m getting an error code for @FloRacing on the @Roku app. Anybody else having problems??
-
TimeToWatch (@WhatsMyLime) reported@Roku I need help creating an account can we message? I’m getting the TV today and it says I need an account can be free but when I hit continue nothing will work and yes, I know how to do that
-
Vash (old account suspended) (@RichCEOAlpha) reportedBro @Roku I hate you I tried turning the brightness up on my tv but now its pitch black and I can’t ******* fix it what ******** #rokusbiggesthater
-
Brendanfly1998 (@Bren9889) reported@RokuSupport I need your help and please don’t give me an automated reply. The apps on my new @Roku TV keep crashing, mainly YouTube, Disney+ and Paramount+! What is causing this and what can I do to fox it?
-
al 🪻 (@al_bookjourney) reported@Roku @F1Help two weeks later and it’s still broken🤡