Roku status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 11, 11:40 AM EDT	0	0
Apr 11, 12:00 PM EDT	0	0
Apr 11, 12:20 PM EDT	0	0
Apr 11, 12:40 PM EDT	0	0
Apr 11, 1:00 PM EDT	0	0
Apr 11, 1:20 PM EDT	0	0
Apr 11, 1:40 PM EDT	0	0
Apr 11, 2:00 PM EDT	0	0
Apr 11, 2:20 PM EDT	0	0
Apr 11, 2:40 PM EDT	0	0
Apr 11, 3:00 PM EDT	0	0
Apr 11, 3:20 PM EDT	0	0
Apr 11, 3:40 PM EDT	0	0
Apr 11, 4:00 PM EDT	0	0
Apr 11, 4:20 PM EDT	0	0
Apr 11, 4:40 PM EDT	0	0
Apr 11, 5:00 PM EDT	0	0
Apr 11, 5:20 PM EDT	0	0
Apr 11, 5:40 PM EDT	0	0
Apr 11, 6:00 PM EDT	0	0
Apr 11, 6:20 PM EDT	0	0
Apr 11, 6:40 PM EDT	0	0
Apr 11, 7:00 PM EDT	0	0
Apr 11, 7:20 PM EDT	0	0
Apr 11, 7:40 PM EDT	0	0
Apr 11, 8:00 PM EDT	0	0
Apr 11, 8:20 PM EDT	0	0
Apr 11, 8:40 PM EDT	0	0
Apr 11, 9:00 PM EDT	0	0
Apr 11, 9:20 PM EDT	0	0
Apr 11, 9:40 PM EDT	0	0
Apr 11, 10:00 PM EDT	0	0
Apr 11, 10:20 PM EDT	0	0
Apr 11, 10:40 PM EDT	0	0
Apr 11, 11:00 PM EDT	0	0
Apr 11, 11:20 PM EDT	0	0
Apr 11, 11:40 PM EDT	0	0
Apr 12, 12:00 AM EDT	0	0
Apr 12, 12:20 AM EDT	0	0
Apr 12, 12:40 AM EDT	0	0
Apr 12, 1:00 AM EDT	0	0
Apr 12, 1:20 AM EDT	0	0
Apr 12, 1:40 AM EDT	0	0
Apr 12, 2:00 AM EDT	0	0
Apr 12, 2:20 AM EDT	0	0
Apr 12, 2:40 AM EDT	0	0
Apr 12, 3:00 AM EDT	0	0
Apr 12, 3:20 AM EDT	0	0
Apr 12, 3:40 AM EDT	0	0
Apr 12, 4:00 AM EDT	0	0
Apr 12, 4:20 AM EDT	0	0
Apr 12, 4:40 AM EDT	0	0
Apr 12, 5:00 AM EDT	0	0
Apr 12, 5:20 AM EDT	0	0
Apr 12, 5:40 AM EDT	0	0
Apr 12, 6:00 AM EDT	0	0
Apr 12, 6:20 AM EDT	0	0
Apr 12, 6:40 AM EDT	0	0
Apr 12, 7:00 AM EDT	0	0
Apr 12, 7:20 AM EDT	0	0
Apr 12, 7:40 AM EDT	0	0
Apr 12, 8:00 AM EDT	0	0
Apr 12, 8:20 AM EDT	0	0
Apr 12, 8:40 AM EDT	0	0
Apr 12, 9:00 AM EDT	0	0
Apr 12, 9:20 AM EDT	0	0
Apr 12, 9:40 AM EDT	0	0
Apr 12, 10:00 AM EDT	0	0
Apr 12, 10:20 AM EDT	0	0
Apr 12, 10:40 AM EDT	0	0
Apr 12, 11:00 AM EDT	0	0
Apr 12, 11:20 AM EDT	0	0
Apr 12, 11:40 AM EDT	0	0

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

Crashing (30%)
Sign in (29%)
Playback Issues (21%)
Buffering (16%)
Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Asheboro	Video Quality	20 hours ago
Katy	Crashing	1 day ago
Gainesville	Crashing	1 day ago
Edgerton	Playback Issues	2 days ago
College Station	Crashing	2 days ago
Sidney	Video Quality	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

Varsity 38 (@CBW556) reported 3 minutes ago
And that turns CC ON for EVERYTHING. Switch from @DisneyPlus to @hulu ? Congratulations! CC. Because one had to turn on CC in the Roku TV settings instead of the show on @DisneyPlus Again, completely idiotic First World problem.
Smalls💎 (@Pebbles_GoGetta) reported 3 minutes ago
Is anyone else @Roku remote not working for @netflix ?
Brittney (@hope_britt) reported 9 minutes ago
@DIRECTV & @Roku rcount your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
Watermelon Sugar (Bisan's version) (@HippieChic82) reported 10 minutes ago
Even after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??
ChuckHerrick (@CbuckHerrick) reported 11 minutes ago
@Roku Help. Return to me freezes and locks up.
Adam Billmann (@AdamBillmann) reported 12 minutes ago
@Verizon hey, why does my home internet default to a different location then I’m at? I cant get my @watchfoxone to work correct because it’s giving me Chicago as my local news, not Milwaukee! How can I fix this? I updated my correct address on @Roku
RoughTradeRadio (@RoughTradeRadio) reported 13 minutes ago
@walt_stachura @slinganswers Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."
What good are notebooks? (@Zaack23) reported 13 minutes ago
@LMDhusky2023 @discoveryplus @FIAWEC Discovery+ isn't stable on the Roku either. It simply does not adjust bandwidth ever; I proved it on the PC with some technicals and Discovery's answer was "use tethering on your PC to force it into mobile mode." Which a) won't work and b) what ********?
Bryan (@Bry1527) reported 19 minutes ago
@Crunchyroll @Roku Hey is there a way to fix the Crunchyroll app on Roku tv?? It's been saying "session expired. You've been logged out" for weeks. I can still use my account no problem on every other device like normal.
Greg (@Xuser784) reported 22 minutes ago
@Skippyqsb @Roku @TheRokuChannel Same here. New issue.
((MS__no__nothing)) 👨‍🦼🎗💙🔯 (@msnonothing1) reported 24 minutes ago
@Roku FIX your apps already. ViaPlay, Howdy. Hire some good techs & earn your money. Two days now. Shame on you. @RokuSupport & tell your AI bot what go sod yourself means...
Tells, MBA (@tdotcade) reported 26 minutes ago
@Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.
Jokerman (@cav58669503) reported 28 minutes ago
@XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either
DeluluDad (@BagLampPillow) reported 29 minutes ago
Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I went into Picture Settings, turned the Backlight down from 100, it worked.
Kevin Stern (@Atherworld) reported 29 minutes ago
@DisneyPlus Your Roku TV App won't work. Anything I try to watch comes up as a black screen. I can see things when fast forwarding/rewinding, but playing is a black screen. I did not just renew for the month to not watch your programming you know.
John Anthony Morris (@johns_jewels) reported 34 minutes ago
@hulu_support Network error message. Streaming on @Roku TV. Settings indicate I’m connected with excellent signal strength.
Kickball Legend (@DrinkyUncle) reported 38 minutes ago
@MSNOWNews your channel on @Roku has not worked in two weeks. Every other channel works fine. It’s you. Maybe you can fix that ****?
WedNightDinner (@DinnerWed) reported 40 minutes ago
.@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?
RockHead Regolith (@RockHeadRego) reported 42 minutes ago
@Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?
Jim Golis (@jimgolis) reported 45 minutes ago
Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.
Sean N.🔫 (@dsean) reported 46 minutes ago
I've already done all of the troubleshooting suggestions. None have worked. The only device your service has an issue with is a Roku stick 3600X on a Starlink network. Every other app works fine. It's just the Hulu app that has performance issues. And by that I mean the video and audio on both live and DVR'd shows are out of sync and usually crash after a few minutes (if that). The workaround is to go to a different TV or to use a different app - i.e. use Disney+ to watch shows because it works there but not on your app. A recent example is the new Librarians show. Works fine on the TNT app using Hulu's login (though I have to sit through ads). Completely unwatchable on the Hulu app. Barely plays off the cloud DVR with out of sync audio and crashes the app every 2 minutes or so.
Ken Brown (@Ken_Brown_FL) reported 47 minutes ago
Hey @hulu_support I am unable to log In and your chat folks actually hung up on me. I have not moved yet your app says I have. I do not have this issue with any other app on @Roku . #customerservicefail
Skippy QSB (@Skippyqsb) reported 49 minutes ago
. @CBSNews what's going on with the CBS News app on @Roku . Only a few videos in the main area, Sunday Morning area has no videos, lastest eps of 48 HRS and 60 Minutes not loaded. Please fix. #CBSNews #ROKU
SagePlatinum (@SagePlatinumEXE) reported 54 minutes ago
@NonFactorFGC I can help you get YTP on your IOS Roku is out of my expertise I usually just use anything that supports airplay
NESN Support (@NESNSupport) reported 55 minutes ago
@JackODonohue @NESN @NESNsucks Hi, this issue was fixed in the Roku version 3.9 update. Please update your Roku device to the new version and restart. Thank you
BLU (Nikki) (@Blutiful_Me) reported 58 minutes ago
@Roku I need a human to talk to please and thank you. I’ve gone online and the app for help to no avail. Unable to Update Error 023.2 Wi-Fi & internet working fine
✨imtamikalee ©™ (@imtamikalee) reported 59 minutes ago
This is such an inconvenience especially for the money I paid. I contacted customer service so assistance only to be rerouted to get tech help with a fee. I googled if this was normal and there are SO many complaints about TCL Roku tvs blackscreening!
redheadgrl🍂 (@redheadgrl04) reported 1 hour ago
Let’s see if @Hulu will actually work today. I dunno if it’s on their end or @Roku but all week I’ve had problems.
Jim Jennings (@JimJenn78843628) reported 1 hour ago
@Roku Hey folks, Roku will not help you if you are being scammed by a third party. Roku will take your money but will not interfere with a fraudulent scam.
Intellectual Honesty Is My Love Language (@goldenrule108) reported 1 hour ago
@F1 Roku app is broken. Can’t sign in.