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Roku down or not working? Problems, status and outages

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 30% Crashing (30%)
  • 29% Sign in (29%)
  • 19% Playback Issues (19%)
  • 17% Buffering (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Boerne Playback Issues 1 day ago
San Jose Sign in 1 day ago
Knoxville Buffering 1 day ago
San Jose Sign in 2 days ago
Gaylord Playback Issues 2 days ago
Akron Playback Issues 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • tessde
    Terri De ☮️ (@tessde) reported

    @PeacockTVCare I have no issues on the computer. I don't want to watch Baseball streaming on my computer. The point is it's the TV where it won't work. My Xfinity box and Roku not compatible. But thanks!

  • girlsautoclinic
    #sheCANic® (@girlsautoclinic) reported

    I know this intern joke at @hbomax is funny but why doesn’t my HBO max work on my Roku? I can only watch certain movies and no series. iPad and iPhone ok. I feel like HBO has the best streaming content but the worst servers. Work on that please!!

  • the_a_bomb94
    Modernafied (@the_a_bomb94) reported

    Does anyone else’s @hbomax consistently crash their roku? Like. Every day I open this app I have to reset it over and over to get it to work. Reset as in unplug the roku sometimes cause I can’t even exit to the home screen. No other app does this.

  • mattbailey
    Matt Bailey (@mattbailey) reported

    @RokuSupport I bought the smart soundbar recently, not my first or only Roku product, and I've found that the remote control drains its batteries really quickly. I've gone through 3 pairs of batteries since purchasing a couple of months ago. Can y'all help?

  • IMFletcher2
    Vaccinated Fletch 🤓 (@IMFletcher2) reported

    @kmosier42 I've gone back and forth with Google for help. I've checked my internet speeds in that part of the room and they are great. My Roku is wired to my LAN. I could get a $20 adapter from Google, but haven't yet.

  • JoelFerebee
    Joel Ferebee (@JoelFerebee) reported

    @IMFletcher2 @Roku @YouTubeTV I have never had buffering issues, but the android buffered constantly. The home screen and remote were better, but that doesnt matter if TV doesnt work

  • TeamYouTube
    TeamYouTube (@TeamYouTube) reported

    @katiewampus_ Jumping in – confirming we're aware of the issue on our app not working on Roku devices, and we're working on a fix. Appreciate your patience in the meantime.

  • IMFletcher2
    Vaccinated Fletch 🤓 (@IMFletcher2) reported

    @JoelFerebee I loved Roku until I got the Chromecast unit. It kicks *** in comparison. And until I can be sure that @Roku and @YouTubeTV will work out their ****, I'm not investing another penny on Roku hardware.

  • StoicZenMind
    Dryden Fit (@StoicZenMind) reported

    @Roku Youtube app will not launch. I have removed and reinstalled - still the same issues.

  • amh_reads
    Angel (@amh_reads) reported

    @Jacsqueeze It really does. I had so much trouble trying to use it on Roku - I could login, get to home screen, but once I selected something to watch, it would return to Roku home screen. So far, it has been working on smart TV, but took forever to load, and then no option to select "play".

  • the_a_bomb94
    Modernafied (@the_a_bomb94) reported

    @Muna_Mire Just came to say it is also awful on Roku. Truly shockingly bad

  • SeanMcQuat
    SeanMcQuat (@SeanMcQuat) reported

    @hbomax why does your app keep crashing? It has been 2 weeks now of continuous crashes. Netflix is fine, Amazon is fine. I have deleted and reinstalled and still crashes after about 15-20 min. PS4, Roku, Firestick. I dont need a response just a solution. Please fix the issues.

  • RedsfanIndy
    Steve in Indy (@RedsfanIndy) reported

    @hulu_support I’m more disappointed for my 83 yr old father. He has this same Roku device for both TVs. I feel badly because I’m the one who talked him in to using Hulu Live TV. I’m glad you’re still aware of the problem.

  • Will00223878
    Will (@Will00223878) reported

    @jdawgmurkin @Maven @OctaneSam Bc everyone watches on a different version of YouTube or Xbox ps4 mobile windows roku TVs ect they said 4K won’t work unless you put your settings on 720 and under you’ll have issues Bc the stream that they are running can’t handle so many ppl watching at hd

  • MattSalem85
    Matt Salem (@MattSalem85) reported

    @askparamount should I be having issues loading the app from Roku and Android right now?? Cause I am.

  • NYCHombre
    Hector Lugo (@NYCHombre) reported

    Roku and YouTube/Google have divorced and I feel like a kid from a broken home! #ROKU #YouTube #Google

  • J4HelloBeastie
    Justice For Hello Beastie 🐙🏴‍☠️ (@J4HelloBeastie) reported

    @rebeccacaroe @CNBC Roku is just the platform for the channels so you have to look which channel if any other than NBC on cable cover it. Like I'm watching euro 2020 on ESPN & the coverage is awful but at least it's on streaming

  • angeleyez407
    𝓐𝓷𝓰𝓮𝓵𝓮𝔂𝓮𝔃407 😇😇 (@angeleyez407) reported

    @scfm69_2 @abigailm1971 @designsbycary I won't go with Direct tv. I thought service reception issues were bad with Spectrum? Too many large trees all around the house. Living in the snow belt = 10 -24 inch snow dump during winter months. I want to check into Roku or Firestick to drop all but internet.

  • PeacockTVCare
    PeacockTVCare (@PeacockTVCare) reported

    @tessde Hi Terri.We'd be happy to look into this further for you. Please send us a message with the full name and email associated with your account, as well as the ZIP Code on file. Any details about your devices including the Roku model and Xfinity model will help us better assist you.

  • gregrank
    Greg Rank (@gregrank) reported

    @HBOMaxHelp We got one but more importantly last night the play button inside hbomax did not work for any content - log out, power off roku, log back in, no luck. Netflix all other services were fine but no play button functionality on hbomax while using our roku - a first

  • HellcatPerez
    Michael (@HellcatPerez) reported

    Peacock still not working on PS4 for some stupid reason, my only hope is that it’s on Roku or something because I don’t want to have to watch wrestling PPVs on my phone or laptop

  • IronFist1982
    T-Bone (@IronFist1982) reported

    My brother and I are trying to show my Pops how to work the Peacock app on Roku TV since the #SFGiants games are gonna be broadcast on and he’s already amazed by this app like a kid in a candy store.

  • rwfulford
    Acuña Matata (@rwfulford) reported

    @Roku Fix @YouTube PLZ

  • johnebuisii
    John Buis (@johnebuisii) reported

    @Edgyarmo I once won a Roku box at work... I will trade you!!!

  • rborisly
    Resly بورسلي (@rborisly) reported

    @RokuSupport hello I'm having a random issue with youtube on my Roku Express. The app won't open & I have to keep uninstalling/reinstalling youtube every time I want to watch. Pls help.

  • ChrisHager
    Chris Hager (@ChrisHager) reported

    @Katiew552 I had a similar issue on our TV w/Roku built in & while power-cycling the TV didn't resolve, going into the Roku settings & choosing Restart from there did the trick. Good luck!

  • SteveRMax
    Steven “ Jesus Freedom Eagle” Max (@SteveRMax) reported

    @MairseyDotes @sherman4949 It is consistently the worst tech in my house. By a lot. When everything else is connected to my router @Roku repeatedly can’t connect and tells I need to restart. This has happened across different devices and providers

  • MarcKkayy
    Marc (@MarcKkayy) reported

    @rumblevideo @dbongino Rumble doesn’t work on Roku...

  • justdozi
    Yujiro (@justdozi) reported

    @chizlonies I was agreeing and reiterated just how much more terrible roku is

  • J4HelloBeastie
    Justice For Hello Beastie 🐙🏴‍☠️ (@J4HelloBeastie) reported

    @CNBC 1st bought a Roku & cut the cord after NBC ruined the London Olympics With it's awful coverage. Haven't looked back!