Roku down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (30%)
• Sign in (29%)
• Playback Issues (19%)
• Buffering (17%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Boerne	Playback Issues	13 hours ago
San Jose	Sign in	14 hours ago
Knoxville	Buffering	19 hours ago
San Jose	Sign in	1 day ago
Gaylord	Playback Issues	2 days ago
Akron	Playback Issues	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ghost (@joeflex73) reported 16 seconds ago

  @RantsByDesign We have both, a Roku TV (a type of smart TV that connects directly via wireless to the net) and Roku sticks which can make almost any tv into a smart tv. Weve used them for years with no issues. If you still want live TV on Roku, you can get Sling. It's an app.

• 
  Aaron (@jerkfacedog) reported 18 seconds ago

  @mousterpiece I switched to fire stick from roku and still have trouble even logging into it. HBO support was worthless. People mostly chase the content, but Hulu, HBO, and Disney would all be helped by putting a little (lot?) more money into their app/interface. Netflix is far ahead there.

• 
  ᴹˢ_ˢᵒˡᵉ_ᴬᵐᵃᶻⁱⁿ (@ms_sole_amazin) reported 2 minutes ago

  @SneakerHeadMo Roku is awful IMO and I don’t see the point of an Apple TV....I think all my TVs are Amazon except 1, it’s an LG

• 
  Tobias Wayland (@SingularTobias) reported 3 minutes ago

  @RyanSprague51 Now, if they'd just get their issues with Roku figured out, I'd be all set.

• 
  Andy Marquis (@amarquis32) reported 4 minutes ago

  @Vimeo I keep trying to activate the Roku app and keep getting an authentication error.

• 
  Virgo🧚🏽‍♀️● (@shitscressful) reported 7 minutes ago

  If my Roku tv is glitching do I need to buy a new one? Idk how to fix it. The software says it’s up to date 😩 and I’m really only having a problem with the Netflix app. Sometimes Hulu

• 
  Adam Berns (@youseeadam) reported 8 minutes ago

  @JensHMadsen I have a Roku as well. With most of the apps built into TVs now, and even using a harmony remote, still too many devices. The problem is some channels TVs don't support (CBS All Access need my Start Trek fix)

• 
  GeneralTHC (@GeneralTHC) reported 13 minutes ago

  @Harvestmma777 Ah, that blows. Spotify app is ****. Especially on Windows. They're gonna have to make some improvements or they're gonna lose some listeners. Just found out it doesn't work with my Roku either. Sucks.

• 
  DAN~E~P IG: danxexp (@DANXEPX2) reported 13 minutes ago

  @danielhall with starting a TV channel on roku and Amazon will your method work with the plus account or dose it have to be the pro account

• 
  Graham Zellers (@HamZoollers) reported 14 minutes ago

  @FOXSports I'm having trouble with your service while streaming the NFL game with both your website and FoxSports app on Roku once I login to my directv account. Please help.

• 
  🎄🎄🎄Mary Jane Green🎄🎄🎄 (@Gwar56) reported 15 minutes ago

  @Kel_inthecube @Roku I had two firesticks. Both broke down quickly. Got a Roku. Still working. No problems. Great service

• 
  Asst. Sec. State Albie Duncan (@AlbieDuncan) reported 15 minutes ago

  @hbomax If only I didn't need outside help to watch this on my TV...if only you'd get to gettin' with @Roku and get us an app...if only...

• 
  Mark Castelli (@Hamstercaster) reported 15 minutes ago

  @SIRIUSXM why does the Roku app consistently lose its login credentials? This has happened for a week straight.

• 
  Kate McGowan (@kate_m_mcg) reported 20 minutes ago

  It took me this long into the pandemic to realize that I can AirPlay video conferencing services to my @Roku TV from my Mac (I use a PC for work).

• 
  Steven Heimbach (@heimbach43) reported 20 minutes ago

  @ScottPaterno @DIRECTV Go to foxsports app on tv/roku. Sign in to directv and you can stream. Yeah frustrating though.

• 
  kat (@Oberhill) reported 21 minutes ago

  @KeithMalinak @BlazeTV It won’t let me sign in with my Blaze email & password. Just Roku and that’s not how I paid for my subscription.

• 
  Donnie Brasco (@DonnieB20907191) reported 27 minutes ago

  @HBO @hbomax @Roku fix your greed problem so the rest of us don't have to deal with it.

• 
  MetamorphicCrystals (@MetamorphicCry1) reported 28 minutes ago

  @ATT @hbomax @wbpictures Wanna see it bad & HBO won't let me. Botched streaming service release unavailable on the 2 largest platforms (Roku and Amazon). Corp employees got $ to do zero work & did a pitiful launch. Then they get mad a low subscriber numbers & have no one 2 blame but themselves #hbomax

• 
  Marie McCurdy: Himbo Hunter (@ItsMarieMcCurdy) reported 28 minutes ago

  @ArmyStrang Am I the only a-hole who has constant technical issues with Roku devices? Everything from remotes not working to none of my apps working. Apple TV's sound sucks. Firestick's UI is a nightmare, but the device does actually work.

• 
  libby (@libby_haw) reported 32 minutes ago

  does anyone else have to like hang their Roku remote on something hard to make it work again...

• 
  Designs By Suzie (@by_suzie) reported 34 minutes ago

  @Roku HELP

• 
  FreshNevahFrozen (@RaemenNoodles) reported 36 minutes ago

  Hey just thinking of a new fear I got, what if I can't watch the game because of ******* Roku tv 😫😫😫😫 **** **** ****. And streams don't typically work well on my phone. Oh no. this is how panic sets in. Omg. No no no

• 
  Peace.☮Love.♥Coffee.☕ (@peaceheartjava) reported 36 minutes ago

  @roku My remote on my fairly new Roku just stopped working. There is nothing on your support page that addresses this, and your phone number directs everyone to the support page. I can't even use my other Roku remote on this TV, so it is dead. Please help.

• 
  Designs By Suzie (@by_suzie) reported 36 minutes ago

  @Roku I need help, can you call me? Desperate to get my TV witb your small Roku box working

• 
  Kayla ♡ (@kaylaxmiche) reported 37 minutes ago

  I'm so tempted to take this roku stick to work and screen cast Crash Test Live on the bar TV.

• 
  Timothy is all in (@Timothy67391581) reported 41 minutes ago

  @DavidAyerMovies Ayer cut would totally help hbo max continue to get more subs they also need to make there service available on roku

• 
  Damon Cochrane (@DamonCochrane1) reported 44 minutes ago

  @nowtvhelp Doesn't work. Pressed the * button and nothing happened. The mobile only displayeps the programme I am still watching 'Police Ten 7' but not 'Sirens'. Only on the Roku app.

• 
  droopy_z ⚫ (@drewpleon) reported 51 minutes ago

  My 55" @SharpAQUOS with @Roku just stopped showing picture but still has sound. Not sure what to do to fix it. Everything I have looked up points to the LCD ribbon.

• 
  Designs By Suzie (@by_suzie) reported 54 minutes ago

  @Roku I NEED HELP

• 
  PXLRCKR (@pxlrckr) reported 58 minutes ago

  @LukePlunkett I saw @roku was pushing some kind of related Ryan show on their main menu a few weeks back.. Their whole toy-marketing-to-kids-on-youtube empire is blocked in our house. ALL their channels. The worst kind of "content" for children.