Is Roku down?
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (27%)
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Buffering (21%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Playback Issues | ||
| Playback Issues | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan VanderYacht
(@VanderTweets) reported
Boy, I sure hope that Roku announces an HBO Max app for its TV soon, because I am real tired of having to chromecast from my phone and have buffering or picture quality issues...
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Kevin Casey
(@impactfancasey) reported
@IMPACTPlusApp Is anyone else still having problems with Roku? When I try to log on there, it directs me to an activation site that I can't access.
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President Elect Bang Bang Betty 🦅🇺🇸❤️
(@Grebnedor_S) reported
@MajorPatriot Is anyone having roku issues today? Sound, but no picture on any app! All day! 🙄 @Roku
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Lisa Zimmer
(@Zimmerino) reported
@HBOGOhelp Okay but also maybe try reaching an agreement with @Roku so it’s less of a pain in the ***. It’s 2020. Now I have an iOS device but that doesn’t help people don’t very much, does it?
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Mike Oplinger
(@oppy1984) reported
@PlutoTV I haven't been able to change the channel for over a week now on any @Roku device. Uninstall, reboot, reinstall hasn't helped. Please roll the #PlutoTV #Roku app back to the previous version until you can fix this issue.
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𝖒𝖔𝖉𝖊𝖗𝖓 𝖛𝖆𝖒𝖕𝖎𝖗𝖊 𝖔𝖋 𝖙𝖍𝖊 𝖈𝖎𝖙𝖞
(@sikemeay) reported
please work out your differences and put hbo max on roku you jerks @hbomax @Roku
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W. Dale Jordan
(@Waylonvox1) reported
Hey @hulu_support, your app on Roku has some really frustrating issues.
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Mike Oplinger
(@oppy1984) reported
@Richard_Mr_Kid I've been unable to change the channel on Roku for over a week now. None of the fixes I've found online have worked, so hopefully they will roll back to the previous version until they can fix it.
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Ani
(@Mang_Mang_Chan) reported
@Crunchyroll @OnyxEquinoxShow I cant open crunchyroll on the roku. Its been a week. Please fix this
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Braden Pace
(@bradenpace) reported
Hey @sling your Roku app has crashed twice on me tonight during key plays of games I’m watching on ESPN. Please fix your app. This is extremely frustrating.
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A.1.C
(@artist1collect) reported
@TCL_USA Since the recent update on my TCL Roku tv there's been issues
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Maestro
(@Maestro25) reported
@Roku On the WWE app, I can no longer skip ahead, rewind, or fast forward. If I try, it goes back to the beginning of the video. WWE works fine on other platforms, just not Roku. My model is Roku 2 4210X, software 9.4 build 4190-04. WWE Network app is 46.0 build 2. Can you fix this?
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Alex Phillips
(@mypalalex1989) reported
@Roku I need help. I fixed Netflix app when it was frozen last night and now I can't get "cable signal" on my Roku TV after fixing Netflix.
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Matt Nelson, Large Cartoonist at Large
(@mattwnelson) reported
@PolybiusHeist has anyone mentioned having issues playing the digital download from Vimeo on Roku TVs? I downloaded multiple times and finally had to resort to converting the file to get my Roku TV to recognize it. It was very strange, because my PC had no problems.
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L Is For Lovely
(@CurlyAndLovely) reported
@_damndapp I'm having the same issue. It has yet to pop up on my HBO Max add-on that I have through Hulu. Any answers yet? I eventually just signed up for a free HBO Max trial on my Roku TV just to watch the reunion & binge the season.
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Chris Bentson
(@chrisbentson) reported
@lukeoneil47 be careful or you’ll trigger the premier league masses (me) about how nbc double-paywalled the premier league on ******* “peacock” which doesn’t work on fire stick or Roku
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Christina Simon
(@Christi32770458) reported
@RokuSupport Help. My new Roku TV doesn’t recognize any wifi networks.
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Brandon Bird
(@Brandon_Bird) reported
@EdASalazar @lukeoneil47 Even Peacock worked out its issues with Roku. This is totally an HBO thing.
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George Doran
(@JFT8801) reported
@Roku I own stock in the company. Although minor holder,this company has the worst customer service experience as in there is no service
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Steve McDougall
(@JustSteveKing) reported
from
Mountain Ash, Wales
@asgrim @AlessandroLai I feel your pain dude! I'd say it's a weak/unstable connection causing the issues. Chromecast has always been very funny with stable connections, whereas fire stick and roku seem to be more forgiving. I use a roku for TV and chromecast for my stadia now
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Lark Logan
(@LarkLogan) reported
@Roku-FYI: While watching the series @ArmyWives, please be advised when commercials come on, the volume jumps significantly louder than the volume for the show It’s annoying and extremely loud which is not good for neighbors in a condo complex setting. Please fix it!
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Joel Harris
(@joelharris411) reported
@holdmyheart The Disney+ app on my Roku smart tv is awful, I cannot turn subtitles on, there is no button or menu to do it!
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TeamYouTube
(@TeamYouTube) reported
@Carma_2012 Appreciate the info – we've seen similar reports from multiple users getting a playback error on Roku and currently working on a fix. We'll follow up once we have an update.
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Michael Belanger
(@MWBelanger) reported
@LiamRichmond @AskWWENetwork The Roku app has been broken since last year. The Apple Version is superior and it is frustrating. Roku users deserve better. PS Roku is a great platform. I have bought many.
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Matt Brassil
(@mattbrassil) reported
I was starting to think maybe I had made HBO Max out to not be worth the annoyance that I didn’t have it because of the Amazon TV/Roku issues but now that I have it, it’s clear I underrated it’s value.
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Larry simping on gin and juice
(@newspartakid) reported
@fugazibby Same for Roku tv its such a pain. Took forever to finally fix the login bug it had on the website.
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Michael Belanger
(@MWBelanger) reported
@AskWWENetwork Why is the Roku app so bad? Compared to the Apple TV version, the Roku version is a mess. So many functions do not work on Roku. It is frustrating.
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B. L. I. N. G.
(@riddallin) reported
@lthomasnews switch devices, no problems over my Roku
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Nick Alexander
(@OKC405Nick) reported
@AppleTV your Roku app leaves much to be desired. If you back out of the app, show or movie it doesn't remember where you left off watching and you have to start over, also if you ffwd too far & resume it gets stuck so you have to start over. Work on polishing your Apple TV app.
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melanin monro 🧝🏾♀️
(@ThaReallRoRo) reported
I’m tired of roku THIS **** DONT NEVER WORK