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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (27%)
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Crashing (27%)
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Playback Issues (21%)
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Buffering (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooks |
Crashing | |
 Itu |
Playback Issues | |
 Pueblo |
Sign in | |
| Chicago |
Sign in | |
| Sioux Falls |
Sign in | |
| Schenectady |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron
(@kamera26) reported
@SwanniOnTV @Roku I had to delete any HBO app that was on my Roku and then add HBO Max from scratch to get it to work. It doesn't seem to convert, wishful thinking.
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Brett Molina
(@brettmolina23) reported
@SwanniOnTV @Roku one nice thing at least was it maintained my login so didn't need to sign in again
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La republica socialista scouse de Liverpool
(@IAMARED2) reported
@NBCSupport premier league games won’t play via #NBCSN app on my #Roku tv. Other feeds play without problem, only #PremierLeague matches won’t play. Any help?
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Nikki V
(@nv112597) reported
@AEW I need some help I’m going to visit my parents for Christmas for a week and I’m going to miss next weeks episode of dynamite my parents do not have cable or any sort they have a Roku so how can I watch it there?
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Justin Krezelak
(@krezelak) reported
@Roku @hbomax Needs a patch/fix....the app crashes constantly.
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Michael Simoni
(@Simoni_MD) reported
@hbomax Finally! Thank you @HBOmax. The one thing I have it for is the Sesame Street catalog, but the new app is crashing on my Roku TV when scrolling over on the seasons (there are too many!) Any help?
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francis
(@fictionaljake) reported
@hbomax @Roku how do sign in on the roku.
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Al Samuelson
(@alsamuelson) reported
Hey @Roku I installed @hbomax on my #roku. It only lets me log into my old HBO account that was tied to Roku, not my current stand alone @hbomax account. It auto logs in! #help
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Almost Jane 🌊🆘🇺🇸🐾
(@almost_jane) reported
@RokuSupport Upstate NY here. Can't access any programming. Can't access HOME screen. Can't even turn TV off now with remote. No Internet issues in my region. Fresh batteries in remote. What's up Roku?? Have been having lots of buffering & other issues lately as well. Unhappy.
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⛈️ Tempest ⛈️ ▶️ AA6
(@spottedshowers) reported
Glad HBO max is on roku so that I can *checks smudged writing on hand* constantly watch it crash
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Gillian
(@oneinagillian) reported
roku FINALLY has hbo max!!!! now ALL of my problems are solved :)
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Tav
(@TavMcSoapish) reported
@AmazonHelp It’s a hisense roku tv but the problem seems to have corrected itself now though thanks
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Nostalgic Podblast
(@PodblastPodcast) reported
@MeTV Copy cats. Stop watching edited, butchered TV shows. Get a Roku Ultra & watch better visual quality shows UNCUT for FREE! Over 5 minutes are missing/cut out of vintage hour-long TV program. 3 & a half minutes are missing from a half-hour classic episode!
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Krissy
(@Punkydoodler) reported
@Rajp2012 @hbomax @Roku Yep! Just downloaded it. It doesn’t work very well yet, though.
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Annette Craycraft
(@AECraycraft) reported
@hbomax Now that HBOMax is on Roku and that is where I subscribe to my @HBO do I have to set up a new account or can I use the same login?
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RJinKC
(@RJinKC1) reported
@EDoggTheRed @taffyakner I have HBO on Prime already. I use a ROKU. HBO Max is not working.
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Paul 👻
(@pablo_honey1) reported
@FettermanJosh @wdya0 @IGNDeals Maybe my eyes are playing tricks on me but I installed the new HBO Max app on Roku and am watching Game of Thrones. Even though the app says HD, the picture looks to be 4K quality.
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Isabella Way
(@TheIsabellaWay) reported
@Marti723 @Roku @hbomax Yep. I did that. I just had to change my password for it to work.
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Jim Buchenberger
(@abswlf) reported
@Roku Glad you added @hbomax finally however are you guys aware it just keeps crashing? Haven’t been able to use it all day. It’s crashed about 15 times. And yes, I’ve already tried deleting it and adding it. What’s the issue guys? Why was this not ready to go?
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Brandon Watson
(@TheWatsonBrand) reported
So @hbomax finally gets on @Roku @RokuSupport and the app won't work for me. It opens, displays some shows, then shuts down within 30 seconds
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Urameshi's Fade Account
(@MartianSon) reported
@Roku @hbomax @RokuSupport Ok so I've been using it on my PS4 up to this point, through my AT&T account. Now that I have it on my Roku, it's not giving me the option to login. It's just saying "Subscribe Now" and I don't want to do that and end up being charged, when I'm already a customer.
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Laura Hall
(@LAHall01) reported
@emilyymata We had a lot of issues/gave up on a Chromecast and an Apple TV over the yeads (older generation, maybe be better now). We now just use our smart TV interface (lg maybe?) and it's fine. My grandma has a roku and no issues at all. Plus I set it up, so you know it's easy.
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Blaine Quantum
(@BlaineQuantum) reported
@hbomax you can watch this on the roku app if you can find a place to sign in as there is no place to sign in.
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It's Me
(@itsnotreadyyet) reported
@hbomax @Roku FIX THE NAVIGATION/BROWSING LAG.
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⛈️ Tempest ⛈️ ▶️ AA6
(@spottedshowers) reported
Is anyone else having issues with the app just. Crashing upon load? The hbo max app will load up but the moment I try to scroll it's *poof* back to the roku home screen.
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Steve
(@Watching_events) reported
@thedatafrog @theetaprime I've only watched a couple of films on it so far, but they played fine. I streamed them to an old roku , which played them no problem. Can't really say yet what long term experience is like. Worth trying if you've access to a Pi.
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Chadwick, the long lost nephew
(@_ablackguy) reported
@RokuSupport I have an HBO subscription through the Roku channel. I just downloaded the HBOMax app on my Roku stick but it’s still asking me to login. How do I login using my Roku Channel credentials?
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1Marvel Fan
(@1marvelF) reported
@sriharift9 @CultureCrave @DEADLINE Roku & Firestick are one of the largest Streaming platforms. I bet their gonna see ab influx in Subs now. AT&T should have just paid the Whatever Roku wanted, Literally all the other services had no problem paying it. WB just didn't wanna share revenue. But that's how this works
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The TV Answer Man
(@SwanniOnTV) reported
Anyone having trouble with the HBO Max app on Roku? My HBO app is not automatically converting to Max, as @roku said it would.
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Urameshi's Fade Account
(@MartianSon) reported
@Roku @hbomax Ok so I've been using it on my PS4 up to this point, through my AT&T account. Now that I have it on my Roku, it's not giving me the option to login. It's just saying "Subscribe Now" and I don't want to do that and end up being charged, when I'm already a customer. Any suggestion