Roku down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (30%)
• Sign in (29%)
• Playback Issues (20%)
• Buffering (17%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Frisco	Playback Issues	2 hours ago
Lee's Summit	Sign in	12 hours ago
Boerne	Playback Issues	2 days ago
San Jose	Sign in	2 days ago
Knoxville	Buffering	2 days ago
San Jose	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BigimeJones (@BigimeJames) reported 1 minute ago

  @STARZHelp I have just purchased a subscription and am trying to log in on Roku and Xbox, but it doesn't let me. It says that I have the wrong login information when I use my email, and that there has been an error when trying the code method. Please help

• 
  𝚙𝚘𝚎-𝚐𝚊𝚢-𝚝𝚘𝚎 (@AWildNoelle) reported 2 minutes ago

  I would deeply appreciate it if the @hbomax app would actually work and stop restarting my tv. @Roku maybe it’s y’all that need to get this fixed idk.

• 
  nate🌹 (@1234567nate) reported 3 minutes ago

  @HBOMaxHelp Service is not working on two separate Roku TV’s after restarting app and device multiple times

• 
  SB (@STB_LBI) reported 5 minutes ago

  @News12NJ Help! What's the deal! My Roku app is gone! I can no longer watch News12 New Jersey.

• 
  politics over ******, BSW (@kierrazhanee) reported 6 minutes ago

  Does YouTube on roku just like….not work anymore wtf?

• 
  Dan Viens 🎙 (The Emerald City Sportscast) (@SeahawksForever) reported 6 minutes ago from Renton, Washington

  @HBOMaxHelp @MrJinx777 Not working for us either. Brings up episodes but won’t play them. Just keeps kicking us out. Never had an issue with it until now. Roku TV and system is up to date. 🤬

• 
  jwilds13 (@jwilds13) reported 10 minutes ago

  @fuboTVsupport TCL in bedroom…insignia in living room which put error message. Both are ROKU backed

• 
  Commasplice (@oxfordsplice) reported 10 minutes ago

  What’s going on with YouTube on @Roku ? @TeamYouTube I have tried deleting the channel, doing a restart and adding it back. It won’t open at all. Help?

• 
  Jim Wilson (@wilsonj12) reported 10 minutes ago

  @UticaEric Eh, I don’t think they’re in the same league. Between money returned and sale of content to Roku, it should be under $1.5B. And it wasn’t horrible content, just a format that didn’t work.

• 
  Bitcoin Gimli☂️ (@Intakeoutake) reported 12 minutes ago

  @VailshireCap @disneyplus Are you using a fire stick or roku? Many devices need to be physically unplugged (leave it uplugged for 30 seconds or so and replug into the HDMI port) to reset the firmware variables. It's pretty common and could fix many of the issues you have with streaming apps on your tv.

• 
  Camel (@CamaCamaCamilia) reported 17 minutes ago

  I may be dumb and sad but at least I know how to work a Roku remote without even looking at the 4 buttons

• 
  DEXTER TAYLOR (@DEXTERT53619270) reported 20 minutes ago

  @PeacockTVCare the HIAC replay is not working on my roku device. I get a CDN error... please help

• 
  Lindsay (@lsawyers1) reported 23 minutes ago

  @disneyplus your app crashes my entire Roku device lately. Any insight on how to fix this? Thanks

• 
  Fortysomething (@brianhummel76) reported 26 minutes ago

  @PeacockTVCare @iammrcheeseball Dude!! CDN error when we try and watch #wwe #HellInACell replay!!! We restarted #roku, uninstalled app....no dice!!!

• 
  Alex Fernie (@FernieCommaAlex) reported 27 minutes ago

  @HBOMaxHelp Regular crashing, long load times on the Home Screen, frequent glitching if trying to skip ahead or back, occasionally wont even register the commands of the remote (other apps have no problem.) Using a Roku Streambar.

• 
  AnimeGamingEvolution (Discord Commissions Open) (@AGEvolutionTTV) reported 29 minutes ago

  @TeamYouTube @oxfordsplice Funny thing is that I been using Youtube on my Roku and it's working fine for some reason while others are having issues?!?!? This makes no sense.

• 
  Skull17 (@skullarmy17) reported 32 minutes ago

  @YouTube multiple times now I have turned off my roku TV after watching YouTube only to have YouTube refuse to launch when I turn my TV back on. Is it no longer supported on roku anymore? Or am I just having issues launching

• 
  Nick Gamble (@TheNickGamble) reported 35 minutes ago from Pasadena Manor, Maryland

  Can someone explain to me what’s happening with the YouTube app on Roku?!? It’s been three days, and it’s still not working

• 
  Jason King 🚴‍♂️🚵🏔🎿⛷🥾 (@SkepticCyclist) reported 36 minutes ago from Pomona, California

  This is only an issue on the Chromecast. A Roku or FireTV stick connected to the same TV and AV receiver all play the same programming on the Tablo APP with no issues. And plays it in full 5.1 audio.

• 
  Dan Lacher (@DanLacher) reported 39 minutes ago

  @YouTube @Roku fix the app, YouTube on FireStick can change speed, on Roku there is no joy, bring it please

• 
  LEA (@xkkjr) reported 41 minutes ago

  can somebody explain rokus to me like roku express, roku streaming stick😭 whats the difference, just hd quality or?

• 
  Ｃｏｒｌａｎｔｅｍｏｍ💙💙 (@longliveleisa) reported 42 minutes ago

  That mf Roku remote is the mf devil like where tf is it the app don’t work when u trying to turn your tv on 😑😩

• 
  JB (@JB22102120) reported 44 minutes ago

  @CoachHack2 @hawkguymatt Agree. YouTube tv. They have a big fight with Roku right now making it hard for new customers to download the app on a Roku. But Amazon fire stick or smart tv can download without issue.

• 
  Primitive Patriot (@robertseesall) reported 50 minutes ago

  Some slight and varying audio issues on ROKU tonight. Maybe I’m the only one? @lfs6b @slickricksports @damonroberts

• 
  Nick Michalak, RavensFilm Productions (@RavensFilm) reported 51 minutes ago

  @PeacockTVCare I have had constant problems with this app on my Roku Insignia TV. Video lags, then speeds up to get back into sync with the audio, and it crashes often after this occurs. I have removed and re-installed it with no changes. Roku model number 5302X.

• 
  Zen.Rhino (@ZenRhino1) reported 52 minutes ago

  It's been SEVERAL WEEKS & @RokuSupport has still not resolved the problem with my BROKEN @Roku remote. They sent me a tracking number that claims they mailed me a new remote & that it was delivered, BUT IT DID NOT COME TO MY ADDRESS. It's been TWO MONTHS. I'm tired of being nice.

• 
  Katherine (@katfelix909) reported 52 minutes ago

  @sanntrades well i didnt get much today other than roku. alas that is the problem of being a index trader mostly

• 
  J-me C (@DymondKing) reported 57 minutes ago

  @PeacockTVCare Unfortunately I watch it on Android, IOS xbox and roku and the issue is the layout, the lack of searchability, the over abundance of commercials, and the ad while pausing when trying to find my family in the live crowds where we attended. Its super corporate and not user friendly

• 
  Fully Vested (@fullyvested_) reported 58 minutes ago

  The @hbomax app on @Roku is utterly broken and the support is non existent. Canceling my subscription after the six months expires. Too bad because the content is top notch but I can’t lose any more evenings to restarting my setup and wasting hours

• 
  VinceEllis (@AlabamaScribe56) reported 59 minutes ago

  @MCannon313 I've not had any of these problems on my Roku.