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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (28%)
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Buffering (22%)
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Playback Issues (20%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Spencer |
Playback Issues | |
| Jersey City |
Crashing | |
| Union City |
Crashing | |
| Houston |
Sign in | |
| Jackson |
Sign in | |
| Mequon |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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yote
(@videogametv101) reported
@MHAOfficial Wish funimation would fix the roku issues :/
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Brandon
(@Cadillac_on20s) reported
@slinganswers I see you posted about an outage last week however my Sling app has been down since Saturday. It works fine on my phone but doesn't load on my Roku. Any suggestions?
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Chip Street
(@chipstreet) reported
@hulu_support On Roku can't watch some shows network sting plays then hangs at .01 Any fix? Rookie, Good Doctor
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Mike Drover
(@NHLFantasyGuy) reported
@ToddBechard @NHLTVSupport This happens to me too. On multiple Roku devices. It’s not a router issue
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Homer Hawaii
(@thatHomerguy) reported
@LocalSoundwave The first 15 minutes of every show is someone trying to work out the roku menus so they are on the right channel
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AlphaFastDude
(@alphafastdude) reported
@roku is seriously trash. Can’t even watch anything right now. Your stock price went up and you can’t even upgrade your servers? What a joke.
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Brando
(@aBostonGuy) reported
@hulu_support I just tried again and it is working now so it looks like I’m all set. It happened on a insignia roku tv if that info helps identify what the problem might have been. Thanks.
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A. 🌺
(@AyeeeCapri) reported
Our phones at work barely worked all day and now my power out but just in my room. And my Roku hasn’t been working. My phone and watch moving slow. Like ok... I get it
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Janelle
(@jleeb3113) reported
@hulu_support @Kimluvmybucs I’m having this issue as well on Roku. It’s quite frustrating
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Teresa Titsworth
(@TeresaTitsworth) reported
@hulu_support I’m having issues with the music on shows starting but not the dialogue & I have to restart the show. It happens on my Roku stick & LG tv app.
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jesuscliment
(@jesuscliment) reported
Dear @hbomax. Your app is the worst nightmare i have ever encountered. Buffering delays, search freezes, phone disconnects, spontaneous reboots, inability to reconnect, endless spins,... Why did you kill a perfectly fine Roku app for this garbage?
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Cartoon FDR Train🌹
(@CranesNoSkyhook) reported
There's a lag when I play my ps4 on my Roku TV, I've never had this problem before and it's really frustrating. Does anyone have any advice?
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Doug James
(@djr036) reported
I have nothing but issues everytime I have to deal with @roku awful company
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SunlightSinner05
(@Blazin_tweek) reported
@craigchandler12 @TheChadWithrow You don't even need apple tv lol that works, Chromecast works, I believe Roku too maybe? Idk. I mean yeah it definitely should just be on regular network, but it's not like it's not a pretty easy fix.
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ruxCYtable
(@ruxCYtable) reported
@hulu_support We're having an issue, in the middle of an episode Hulu just up and skips to the next one. A couple times it has switched to a completely different show. It has happened on three different Roku devices, an Xfinity flex and an xbox. What is going on?
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Cadillac888
(@Cadillac8883) reported
@TeamYouTube It's way too much work when all I want is to watch the morning news. I'm going back to HULU so I can use ROKU.
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Gina Obewan
(@SmilinChica) reported
what's a good device other than Roku for streaming TV? Sick of this crappy quality device from Roku Are the firesticks better quality
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ncbjd
(@ncbjd) reported
Good to see the @peacockTV app on @Roku is still beyond broken, losing audio during commercials and crashing between switching episodes. (And no, there’s no update, and reinstalling didn’t help)
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LazyLady100
(@LBiz001) reported
@IronicallyBravo @hulu I had the same issue with Hulu on my Roku. I had to update my Roku or something.
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Kevin Massey
(@kevincorgi) reported
Don’t buy a @Roku and don’t get tv service thru the @GetSpectrum app. I’m stuck with a problem that I can’t fix and neither one of these companies are taking responsibility and fixing it. One tell me to go to the other and vice versa. AVOID AT ALL COSTS!
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Femboy Rhythm
(@FemboyRhythm) reported
Tried writing a script to be a roku remote, **** no work no more
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Doug James
(@djr036) reported
I legitimately have nothing but issues with @Roku legitimately terrible company
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Megan Ashley 🦋
(@MeganAshleyL) reported
@Roku fix things with @YouTubeTV please. This is ridiculous!
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Josh Mayfield
(@PuggyBrewster) reported
@zachheltzel The HBO Max app on Roku is unresponsive and unintuitive, but hoping that improves. While I agree the content library is unrivaled, there is also a lot more shovelware content to sift through than when it was just "HBO Now/Go" reducing the avg. level of quality across the app.
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CapsNatsNSkins
(@CapsNatsNSkins) reported
@masnHelpDesk I’m a @VerizonSupport FIOS customer and I can not get the MASN app to authenticate on my Roku. It’s on my iPhone & iPad with no problem.
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Hatchatorium
(@Hatchatorium) reported
I haven't changed A THING on my Netflix or Roku settings, yet Netflix keeps doing the "Continue Watching?" thing every 45 or so minutes. Anyone have ANY clue why this is happening? As in, has anyone ELSE experienced this, recently? I'm wondering if it's a systemic problem.
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Laura Dalton
(@LauraCDalt) reported
@TeamYouTube Both my YouTube & YouTube TV apps have stopped loading on my Roku TV. Error msg says Cant Run Channel. Please advise.
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Adrienne Platts
(@adrienne_platts) reported
@Roku STOP charging me for a Starz subscription I cancelled in September. I've tried contacting your customer service, I've had to cancel my credit card, and have had to call my credit card every month since cancelling my card didn't work. I've wasted so many hours of my life.
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DB Main
(@DBMain2) reported
@HBOMaxHelp @ElizabethMaiel7 "To do this, sign in to HBO Max using your Amazon credentials." I tried this via the Roku app on my smart TV. It did not work.
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Adrienne Platts
(@adrienne_platts) reported
@Roku STOP charging me for a Starz subscription I cancelled in September. I've tried contacting your customer service, I've had to cancel my credit card, and have had to call my credit card every month since cancelling my card didn't work. I've wasted so many hours of my life.