1. Home
  2. Companies
  3. Roku
Roku

Roku status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 28% Sign in (28%)
  • 28% Crashing (28%)
  • 20% Playback Issues (20%)
  • 19% Buffering (19%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Kite Buffering 12 hours ago
Springfield Sign in 1 day ago
Weiser Playback Issues 3 days ago
Esmeraldas Buffering 4 days ago
Tulsa Buffering 5 days ago
Township of Evan Buffering 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Primetime_TB
    Primetime 📺 (@Primetime_TB) reported

    Finally watching @this_is_acw After Shock. Starting from beginning. Had issues with devices so eventually settled in on canceling the subscription through @Roku and then subscribing to @Triller_TV+ itself and hopefully this will let me watch it on 2 tvs.

  • hope_britt
    Brittney (@hope_britt) reported

    @DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy

  • StuffedBurritoE
    Stuffed Burrito Entertainment (@StuffedBurritoE) reported

    Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

  • Atherworld
    Kevin Stern (@Atherworld) reported

    @DisneyPlus Your Roku TV App won't work. Anything I try to watch comes up as a black screen. I can see things when fast forwarding/rewinding, but playing is a black screen. I did not just renew for the month to not watch your programming you know.

  • Rantsofnotfame
    justagirl (@Rantsofnotfame) reported

    @RokidGlobal So I can’t even get my WiFi to work with my Roku….

  • metspolice
    Mets Police (@metspolice) reported

    @TeamYouTube nothing broken. Just want to switch the player (Roku) to 1.25x and have it stay that way forever. Thanks!

  • ShelleyElwood
    Ant Murdering She Devil (@ShelleyElwood) reported

    @TVMoJoe Roku TV, and I've had the same issue on Fire TVs, I suspect maybe only Apple is overriding whatever wonky code is happening in Peacock (because it's not just me)

  • DinnerWed
    WedNightDinner (@DinnerWed) reported

    .@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?

  • Xuser784
    Greg (@Xuser784) reported

    @Skippyqsb @Roku @TheRokuChannel Same here. New issue.

  • Cakefacethedad
    David Cornell (@Cakefacethedad) reported from Rome, Latium

    Dear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?

  • scottycatt
    scottycatt (@scottycatt) reported

    @Roku @TheRokuChannel Just had the worst customer service experience with ROKU. Dealt with 6-7 different reps. Each one telling a different story of why my purchased subscriptions wouldn’t work. Ranged from uninformed to just plain lazy & uninterested in helping. NEVER AGAIN!

  • keller5327
    Brian Keller (@keller5327) reported

    @Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!

  • Witchmaster
    Witchmaster (@Witchmaster) reported

    @Roku @caseyrosewilson Latest update on Roku has brought on tons of issues. Can't remove finished listings from continue watching, completing episodes goes on to random programs, etc. And periodically it just resets itself. How about rolling back to stability?

  • thewanderer2020
    The wanderer (@thewanderer2020) reported

    @Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku

  • shortbumble22
    B (@shortbumble22) reported

    Trying to change the batteries in my @Roku remote for the first time. Except there is a lip at the bottom of where the batteries go, I am sure to help prevent them from popping out on accident...BUT HOW THE HELL DO I GET THEM OUT ON PURPOSE.

  • ScoutCee
    Carly カーリー 🌙 (@ScoutCee) reported

    @peacock seriously needs to fix their subtitle problem on @roku. The subtitles just drop off and stop. I tweeted about this years ago. Luckily I am not hard of hearing but for people are, they cant watch the movie/show!

  • creamthebarber
    Cream the Barber (@creamthebarber) reported

    @Roku Just bought a new stick just a few months ago, and it’s already taken a crap on me. Freezes all the time, and now doesn’t pick up my WiFi. It was fine when I first got it, now it just doesn’t work. And this is about the 4th stick that’s done this. Really terrible. Smh.

  • JeremyTColes
    Jeremy Coles (@JeremyTColes) reported

    @russ998 @Thrones_Facts I buy the cheapest Roku TV’s that Walmart/target sell in their respective sizes, and I did not have any issues seeing what was happening.

  • JimJenn78843628
    Jim Jennings (@JimJenn78843628) reported

    @Roku Hey folks, Roku will not help you if you are being scammed by a third party. Roku will take your money but will not interfere with a fraudulent scam.

  • disappointedAF
    we_are_disappointed (@disappointedAF) reported

    @OGCrimsonJester Just caught Big Trouble last night on Roku.

  • ErieP0P
    EriePop⁷🌈❣🖤 (@ErieP0P) reported

    @gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞

  • RyShan24
    RyanS (@RyShan24) reported

    @rumblevideo I have a brand new @Roku tv and can’t watch your podcasts on any speed but 1 fix that ****!

  • thatmom80
    Random Daily Thoughts (@thatmom80) reported

    The @Roku remote sucks more battery in a month than I suck at adulting . They really need to work on their remotes . I heard a lot of people found the switch to fire stk considering, but do they have e Listen to your clients #roku #pannel

  • a9ymous
    no, i don't think i will, thanks (@a9ymous) reported

    @Roku stop continually making the Live TV interface worse, it's one of the reasons we got this RokuTV (pause/rw terrestrial TV). and fix your subtitle support, constantly having to go back to the main menu and unselect/reselect Always On.

  • CbuckHerrick
    ChuckHerrick (@CbuckHerrick) reported

    @Roku Help. Return to me freezes and locks up.

  • Seraknits
    Sera (@Seraknits) reported

    Don’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.

  • RealtorNickH
    Nicholas Helton (@RealtorNickH) reported

    Anyone else have issues with @Roku remotes? 3rd time replacing it and now the one I bought in January is broken and they won't replace it either!

  • cmducote1227
    Chris Ducote (@cmducote1227) reported

    @hulu_support @cole_fine Same issue here! Live channels are down. Trying to watch on Roku and all channels are stuck on a loop. Also tried on the iPhone app and get error code p-dev318.

  • RogerChrista
    Roger Pollard (@RogerChrista) reported

    @hulu_support I have 1G internet using a @Roku Ultra. It’s not an internet or device issue. Like I said, it’s ONLY on this channel and ONLY for games, not regular programming.

  • JD99977
    JJJ (@JD99977) reported

    @Roku I had the worst experience with Aileen in support chat. She was very rude and unhelpful. I love Roku but this is making me very unhappy. I have an overheating device and she said she had to confirm it was overheating before she could help. I mean im telling her. 😞