Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (30%)
• Sign in (25%)
• Crashing (24%)
• Playback Issues (16%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Town of Starkey	Crashing	2 hours ago
Harvest	Crashing	2 days ago
Phoenix	Playback Issues	4 days ago
McKinleyville	Playback Issues	4 days ago
Cheyenne	Buffering	4 days ago
Littleton	Crashing	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  unQuestionable.com 🍌 (@FoshayTower) reported 59 seconds ago

  @Roku Would you please add support for Siri Shortcuts / automations? I would love for my tv to have a trigger phrase to go to a specific app after turning on at a specific time of day, and could make that work with Shortcuts

• 
  Stella Sassier (@stella_sassier) reported 5 minutes ago

  @Roku for the love of GOD STOP CHANGING OUR HOME MENUS AND SETTINGS I did not need every single one of my tv input options forced into my app section with no way of removing them Your “help” is not appreciated

• 
  Pencil Army (@pencil_army) reported 5 minutes ago

  Hey, @Roku, how many times do I have to hide "Soccer Zone" from my Home Screen before it actually stays hidden? Or is this some new feature where I will have to continue to keep doing every day? Would be nice if you could get the Hide function to work.

• 
  Damian (@Damian08993101) reported 10 minutes ago

  @DeadCarnival @Roku It’s crazy how @Roku doesn’t realize that a clean interface is their one best quality. I am tired of having to turn off the same unwanted features over and over again. And with the latest crappy update, I’m stuck with a lot of junk that can’t be turned off. Awful.

• 
  Red Chem (@red_chem_lite) reported 16 minutes ago

  @SophiRene1 @Roku The dogs have Kongs with peanut butter and cheese, they have puzzles, they have toys and treats. They don’t touch the remote when we’re around. I put the remotes up when I’m done. This isn’t really a dog problem It’s a somebody else in my house doesn’t put the remote up problem.

• 
  Maureen Imrie (@maureenmcmahon8) reported 17 minutes ago

  This new @Roku Home Screen is awful! How can I opt out? Put it back , new upgrade is horrible.

• 
  Ken Hudson (@shareastronomy) reported 18 minutes ago

  I need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.

• 
  phshbone (@phshbone) reported 20 minutes ago

  @Roku new layout is awful. Switching back to just individual apps on my smart tv

• 
  MrRamone420 (@MrRamone420) reported 21 minutes ago

  @Roku It changed over today and it's absolutely terrible. Everything is all over the place and has messed up my apps and home screen. How do I change it back, cause I'm just getting rid of this TV and will avoid using Roku system and products. You know how to lose customers

• 
  Keny2 (@yas6444) reported 24 minutes ago

  @Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...

• 
  Zero Jehuty (@Zero_Jehuty) reported 25 minutes ago

  @Roku Who do I need to contact about an issue with a commercial on your service? My mother saw an ad for a assistance card, and since she did that, she has been getting non stop spam calls meaning a commercial on YOUR service sold her phone number.

• 
  Ken Kallembach (@imken24) reported 33 minutes ago

  @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

• 
  alex (@alexsears97) reported 34 minutes ago

  @Roku This new Home Screen is terrible

• 
  Sydney 👑 (@LoveMyFFAJacket) reported 35 minutes ago

  @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

• 
  RightSideRobert (@robert23190) reported 36 minutes ago

  @red_chem_lite @Roku FORENSIC LAB REPORT Case: REM-2026-0729-FTV Date: 29 July 2026 Sample: Damaged Amazon Fire TV remote Analysis: Bite marks are human, not canine. Dental features match standardized U.S. Army dental work (military-style restorations and wear patterns). Conclusion: Damage caused by a human with prior U.S. Army dental treatment. No dog involvement.

• 
  Jacque and Matt (@theDIYvillage) reported 36 minutes ago

  @Roku Yeah, nope. Not being able to remove Live TV & Live TV Guide is a no go. Access to inappropriately aged content for kids is unacceptable. Money talks I suppose. Fix it.

• 
  cyberale60 (@cyberale60) reported 37 minutes ago

  @Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons

• 
  Matthew Keys (@MatthewKeysLive) reported 37 minutes ago

  @Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!

• 
  Bryan Wayne (@mrhappybw) reported 39 minutes ago

  So @Roku just not going to address the issue they cause on the TCL and I assuming other TV’s with that horrible update or fix it? I am tired of having to reset things to get i to recognize the HDMI ports or them not be corrupted every day since.

• 
  Smigman (@Smigman1) reported 40 minutes ago

  @Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.

• 
  Mike Bryant (@djmikebryant) reported 40 minutes ago

  @Roku please bring back the other Home Screen. This new one is awful. Thanks

• 
  Brandon (@BATZMANZ) reported 45 minutes ago

  @Roku Give us Photo Streams back! Backdrop is terrible. Doesnt autostart when idle.

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 48 minutes ago

  @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  Vakom Sunrunner (@VakomSunrunner) reported 49 minutes ago

  @Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.

• 
  TucsonBlonde 🇺🇸💙🌊 (@TucsonBlonde) reported 51 minutes ago

  @Roku So about that redesign…how about you stop repopulating my Quick Access section with crap I don’t want/have after I’ve removed everything I don’t want or use? You’ve done it THREE TIMES NOW, and I don’t appreciate having my time wasted as I go back in and delete everything but my YouTube App, which is all that I use on this TV! section with yet more channels I have never used, and shoved YouTube back to the end, again. later. So how do I fix this PERMANENTLY? You can put whatever you want to after the YouTube app, but It’s MY interface, you give us the option to customize it, and while it’s not life ending to have to click several times to get to what took 2 clicks before, it’s very aggravating and I don’t appreciate the level of arrogance that a company displays when they undo the changes I made to shove stuff I don’t want down my throat. I’d appreciate a response, this is ludicrous. So please, help

• 
  shelby #ExtendAdley (@bigshelbss) reported 52 minutes ago

  @Roku your new Home Screen layout is dogshit fix immediately

• 
  Morticia (@Morticia121212) reported 54 minutes ago

  @tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!

• 
  Sanah (@sanahbequiet) reported 55 minutes ago

  Had to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together

• 
  Greg Spencer (@gspence1) reported 55 minutes ago

  @Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.

• 
  Osondu Esonwune (@OsonduEsonwune) reported 58 minutes ago

  @Roku @norcal06warrior Roku I’m having the same issue on the Netflix app on my Roku tv