Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Sign in (30%)
• Crashing (29%)
• Playback Issues (20%)
• Buffering (17%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Boerne	Crashing	5 hours ago
Albertville	Playback Issues	10 hours ago
Tampico	Playback Issues	12 hours ago
Brentwood	Sign in	14 hours ago
Beaver Falls	Sign in	16 hours ago
Las Vegas	Buffering	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Billiot (@Adamisradd) reported 4 minutes ago

  @NFL Doesn't even work on roku 👎 I don't understand how there isn't just a service to pay say $70+ to watch any game you want. Missing out on ungodly amounts of money and giving fans what they really want.

• 
  Tony Pellitteri (@JDIMSTR09) reported 4 minutes ago

  .@hbomax Trying to watch your shows is very difficult on my roku. I watch between phone calls at work and have to pause when taking a call. Every time I pause for a while it either jumps ahead or jumps back several minutes and I have to find where I was.. Any fix for that?

• 
  brandonyost (@brandonyost) reported 4 minutes ago from Queen Creek, Arizona

  @BroncoRob @JBFlint The prime app has a stream option so as long as you have a smart tv, or Apple TV, or chrome cast, or Roku, etc shouldn’t be an issue

• 
  🌻 sassy-redhead-says-what? 🐞🦉🦋 (@redheadb3) reported 7 minutes ago

  @Roku Just got word that my company channel will be deleted because of older formatting techniques? I’ll do what I have to, but will it take me three weeks learning the new channel provider? Help!

• 
  Kevin Childress (@KevinCh72567534) reported 9 minutes ago

  @FivePointsVids Roku is awful. It crashes multiple times every day.

• 
  Mockingbird, MPH, CHES (@amockingbird) reported 9 minutes ago

  @ShelleyElwood @ClownShoesPpl I can’t remember how I fixed it on my parents roku tv, I did get it to work. We have those as Amazon channels so that lets us have profiles, but either my mom logs into mine or it bleeds over, bc I still find her shows in my “continue watching.”

• 
  Joe McCorkel (G00se) (@jmccorkel) reported 15 minutes ago

  @BallySportWI Problems have gotten substantially worse. App does not work on Fire TV or Roku, and freezing/stuttering constantly on browser/pc. Isn't internet related.

• 
  Ant Murdering She Devil (@ShelleyElwood) reported 17 minutes ago

  @amockingbird @ClownShoesPpl I have a Roku tv so those are not options. I tried what I think are equivalents and it didn't help at all, but I will futz with it tomorrow

• 
  Ant Murdering She Devil (@ShelleyElwood) reported 18 minutes ago

  Damnit, I spent the money on a month of Apple+ because I love Central Park and want to support it but I forgot how absolutely ****** A+ runs on Roku, the audio cuts out every 10 seconds which is KIND OF A PROBLEM

• 
  🦬thee agnes de buffle🦬 (@vanadiumzest) reported 18 minutes ago

  @LeciaMichelle11 i see lots of people recommending roku. i don’t want to be a harbinger of doom, but i’ve always used a roku stick with these tvs and my old LG also stopped supporting my roku. for me, roku didn’t solve the tv problem. but i love + support roku in general.

• 
  Jerry gunman (@Jerryg1980) reported 20 minutes ago

  @DIRECTV why is your app on roku not working? Doesn’t work on Mac either? For $90 a month???

• 
  Youllneverknow (@iB2_Famous) reported 24 minutes ago

  nfl plus makes me hate the nfl you greedy ***** fix your app it sucks also why cant i watch on my roku

• 
  MH (@mycorn73) reported 25 minutes ago

  Hey @Roku @RokuSupport I've had a support ticket open since mid august with no response, have reached out again a few days ago trying to get a response to my previous ticket and still no response. Can I please get some help?

• 
  Brandon Tyler (@BrandonTyler) reported 27 minutes ago

  @hallmarkchannel having issues with the Roku app. Are y’all having issues? It says I don’t have access to the content through my channel subscription but I do!

• 
  Tino (@Santinobambino3) reported 32 minutes ago

  Anyone having issues with their Roku connecting to Cox?

• 
  national champion jack (@Ear_Drums) reported 33 minutes ago

  @sarahg1561 Buy a $20 roku stick and login through your cable company.

• 
  Jeff Leafeater (@JeffEatsLeaves) reported 34 minutes ago

  roku Netflix has sucked lately. I'm going to assume this is a universal problem?

• 
  Bridget (@bridgerb93) reported 35 minutes ago

  I forgot my roku at home during my work trip this week. Ughhhh

• 
  curly lambeau (@703packers) reported 36 minutes ago

  @DIRECTV why can’t I use my directv login to stream nbc and fox and other channels on my roku? I used to be able to do that, nothing has changed with my account.

• 
  The Presence. (@Empty_Xone) reported 36 minutes ago

  @Sling please fix this issue! I can’t watch anything on my @Roku tv. It’s giving some error code!

• 
  Kiel Goldych (HighVoltage103) (@HighVoltage103) reported 36 minutes ago

  @Roku You need to fix the schedule for Impossible. You keep repeating season one episodes.

• 
  Billy (@BJames1969) reported 36 minutes ago

  @XBOXimp8783 @NailsAndNY Very dependent on your device. I’ve had zero issues on Roku but lately I go to the movie theater. Overall better experience and 1/2 the price.

• 
  Marty (@Helmet165) reported 38 minutes ago

  @WSJ @hbomax is hands down the worst streaming app. Even on my brand new Roku ultra it crashes regularly and is unbelievably slow.

• 
  GbvsBy (@gbvsby) reported 41 minutes ago

  @DAZN_CA @Roku hey, got charged $65 for the canelo fight when I resubscribed for football season. love canelo but I work weekend nights so I won't be able to watch it. can't find a customer service number but would love to cancel

• 
  JRWATJE (@jrwatje) reported 44 minutes ago

  @MeatSauce1 Get it working?? Or still having issues??? I use a Roku stick. After a little bit it's quite easy. 👍🏻👍🏻

• 
  Rob Yancy 🇺🇸 (@Blink8533) reported 49 minutes ago

  @AppleTV nothing works on this garbage service, Roku, broken, LG TV, broken! Android box, broken, you make trash software @Apple

• 
  Steve Asche (@steveasche) reported 51 minutes ago

  @MeatSauce1 My son was having trouble last night too using Roku Tv and also on his PC. No idea what the issue is, but it worked fine for me using a Roku stick and he was using the same credentials as me. Weird.

• 
  Mockingbird, MPH, CHES (@amockingbird) reported 53 minutes ago

  @ShelleyElwood @ClownShoesPpl My tv is from like 2013, roku is several years old, neither fancy, use wifi. I did something to the audio settings and never had problems with Apple again, other than it having no separate user things so if mom’s already watched an episode I can’t find it.

• 
  Witness🐝 (@WitnessGungame) reported 55 minutes ago

  @RealBackWoods Roku is a competitor to Twitch, so they do not have their applications on their products. If you had TTV before like 2016 on your TV it would work :/ I’ve tried hard to get it

• 
  Ashanti Panagea (@ash_nt1) reported 56 minutes ago

  @roku pay me for exposing me naked without consent form @crump they need to pay us I'll settle for 5 million no consent form exposing me I'm homeless in Raleigh n.c. not at my expense my ex got me here and left me. @moriahmillsss help me pay you.