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Roku status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 29% Crashing (29%)
  • 26% Buffering (26%)
  • 25% Sign in (25%)
  • 16% Playback Issues (16%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Tolleson Buffering 1 hour ago
Urbandale Sign in 8 hours ago
Denver Sign in 1 day ago
Chicago Playback Issues 1 day ago
Rio de Janeiro Sign in 2 days ago
Canonsburg Buffering 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris1John3
    Chris Miel (@Chris1John3) reported

    @Roku is not working this morning. Looks like it got hacked ? Anyone else ?

  • TVForSeniors
    The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported

    @MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.

  • realitybites_11
    Reality Bites (@realitybites_11) reported

    @Roku @RokuSupport your product is becoming unusable. Constantly unpairing the remote after exiting an app.

  • CrucifiedAgape
    Jesus's Flunky (@CrucifiedAgape) reported

    Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

  • RealHeatherOB
    Heather O'Brien✍️ (@RealHeatherOB) reported

    I have no idea what anyone else thinks, but @Roku's new Home Screen adds are awful!! There is NO way to remove the adds. All they do is clutter up the screen. I've used Roku for over a decade. Bought several, including for others - just loved them. Now? They're so annoying, I may need to find an alternative. It's just not for me. And they don't even let me "hide" them. Not cool. I neither need nor want all this junk.

  • redneckleeusmc
    Lee 🇺🇸 (@redneckleeusmc) reported

    @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

  • rables73
    Rob Ables (@rables73) reported

    @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

  • iii_lonell
    Lonell Fletcher III (@iii_lonell) reported

    Is anyone else having issues with @Roku ‘s app?

  • deenbodeen
    Deen Bowden (@deenbodeen) reported

    Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

  • alexsears97
    alex (@alexsears97) reported

    @FehInsane @Roku Happening to me too. This update was terrible

  • MAGALaura818
    𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported

    @Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!

  • AndrewStaten
    Andrew Staten (@AndrewStaten) reported

    @TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.

  • AxTheEx
    The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported

    @Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?

  • VakomSunrunner
    Vakom Sunrunner (@VakomSunrunner) reported

    @Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.

  • algrendh
    Al Grendh (@algrendh) reported

    @Roku this hdcp error is fcking annoying. can't you fix this 💩??

  • IMFletcher2
    Fletch will return in Avengers Doomsday (@IMFletcher2) reported

    @BigKorn80 @Roku That doesn't work now.

  • zfatcat2
    Arlene (@zfatcat2) reported

    @EarperMarine @Roku Are other people having the same problem? It's a Roku and/or TV programming issue that affects the apps running on it. Jeez...what a pain...I'm sure. 😳

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    It took until July for me to get this “New” Roku Home Screen and it is awful. And reading the comments since @Roku rolled it out seems it has been awful for a month now. A two year could have done better. Reverse this ****.

  • Zero_Jehuty
    Zero Jehuty (@Zero_Jehuty) reported

    @Roku Who do I need to contact about an issue with a commercial on your service? My mother saw an ad for a assistance card, and since she did that, she has been getting non stop spam calls meaning a commercial on YOUR service sold her phone number.

  • gspence1
    Greg Spencer (@gspence1) reported

    @Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.

  • maureenmcmahon8
    Maureen Imrie (@maureenmcmahon8) reported

    @Roku I hate it and will replace and purchase a non Rolu. New screen is awful!

  • AnthonyAngelo99
    Anthony (@AnthonyAngelo99) reported

    @AgentAmish @FrndlyTV @Roku I agree. It’s been over a year and I’m not experiencing anything better with frndly. In fact lately I’ve been having problems with guide accessibility. And they just updated the home page with smaller icons and filled with suggestions I don’t care about and they’re in my way

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • tundrawalker00
    Tundrawalker⍟⍟ (@tundrawalker00) reported

    @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    So what absolute ******* retard at @Roku decided that when adding a remote THE ******* BACK, HOME, AND ******* APP BUTTONS DON'T BRING YOU BACK TO THE HOME SCREEN OH AND BEST PART IT DOESNT SAY THIS SO I SAT HERE HITTING EVERY ******* BUTTON BUT THE LEFT BUTTON TO GET IT TO WORK

  • Hyper_59
    Mike (@Hyper_59) reported

    @Roku you guys and whoever you have working over there are awful for releasing a tv software update and taking away home screen customization. I have a tv imput that i’m not using anymore (HDMI 2) and I can’t delete or hide it like we used to be able to. 😤🙄

  • MLandry70
    Novangelus (@MLandry70) reported

    Are there any good music apps that work on @Roku? Because the @amazonmusic app just plays completely random songs no matter which song I actually select.

  • stella_sassier
    Stella Sassier (@stella_sassier) reported

    @Roku for the love of GOD STOP CHANGING OUR HOME MENUS AND SETTINGS I did not need every single one of my tv input options forced into my app section with no way of removing them Your “help” is not appreciated

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • FunkyBoss_
    Johnny Ryall (@FunkyBoss_) reported

    @amazonfiretv the new update is terrible. Fix this please before many of us switch to another streaming service. @Roku