Is Roku down?
Some problems detected
Users are reporting problems related to: sign in, playback issues and crashing.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 27: Problems at Roku
Roku is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
-
Sign in (30%)
-
Playback Issues (25%)
-
Crashing (23%)
-
Buffering (20%)
-
Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mérida |
Playback Issues | |
 Chilcoot |
Sign in | |
| Worcester |
Playback Issues | |
| Valencia |
Buffering | |
| Westwego |
Sign in | |
| Muenster |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
Winged Wheels
(@WingedWheels) reported
@hulu_support A work around I figured out was to use airPlay and stream it from the Hulu app on my phone to the Roku device connected to my TV.
-
Kate Gilbert
(@kateshungry) reported
@hulu Hulu live has been crashing after every show on my roku tv for 2 days now. Is there a fix coming?
-
BlueOceanGal
(@BlueOceanGal1) reported
@Dawn_HPK That is strange. You might have a smart TV. I don't. I have to download mine from the Roku app. But I do have it on two TVs and it works on both. What's the problem with electronics, you never know which end is the problem. LOL
-
thinking__21
(@thinking__21) reported
@Roku What's wrong with Hulu? Started yesterday having issues and it's worse now. Keeps kicking me out. Thanks
-
gowayyyyyright
(@gowayyyyyright) reported
@hulu @espn @Roku why does the Hulu app crash every time I try to play something on espn+?
-
Kate Gilbert
(@kateshungry) reported
@hulu_support my Hulu live has been crashing on my roku tv for 2 days now, is there a fix coming?!
-
Joey Roberson
(@JoeWRoberson) reported
@hulu_support I cannot watch any ESPN+ program on my Roku TVs. Please help! I even reinstalled the app.
-
Jannet Y.
(@jytexas) reported
@CordCuttersNews Stinks for them. I loved roku when they first were introduced, but too many issues to continue buying their products.
-
Cody William
(@CodyWilliam13) reported
Tbh, I would definitely recommend a wide call spread on the QQQ right now. I might open one myself on monday- looking at a 390/400 with December expiration. Don’t see the tech stocks going much higher from here after Amazon miss and streaming subscriber problems. Roku down today
-
Vincent Cappello
(@vin574) reported
@RokuSupport My Roku randomly exits apps like Hulu, and returns to the home screen. This started happening a few days ago is there any fix?
-
Aymeric enjoyer Supreme
(@Hope_incarnate) reported
I dont think there is anything to describe roku better than "Despite not actually knowing abt what was going on in the surface, he chose to leave his peaceful life because the thought that people were suffering and he could help them, is something he couldnt live with
-
Morgan Lewis
(@morganlewis12) reported
@Roku your customer service is horrible. Trying to fix a wifi issue (roku has been working fine and today suddenly won’t connect to wifi though other devices are working on the network). Can’t find a solution and no one to contact at roku.
-
Be yoU 😷💉
(@brandyisme) reported
@mrdctaylor oh wow. I knew there was youtube problems, but didn't realize amazon was on the block too. And I like how roku is laid out dangit.
-
Respacito (Tater Tot) 🎃🦇👻☠️
(@subnomnomnom) reported
@MattMarcotte Hi Matt my Roku seems to be acting a fool can you help
-
Evan Braboy
(@EvanBraboy) reported
@Roku how is it that all 4 of our Rokus all quit working at the exact same time? Not loading, not connecting to wifi, can't run channel etc etc? I mean @Xfinity couldn't find an issue with the internet, and all other devices (PlayStation, Switch, DSs' ect) continue to work...
-
P.
(@aaaggip) reported
I been trying to trouble shoot my roku tv for hours this is sad @Roku there’s no way yall don’t have a call center **** HELP ME!
-
campbay
(@campbay1) reported
@hulu_support I was hoping you would chime in. I imagine that when you get a fix Roku will download it. Hopefully I won't need to do a thing.
-
Eddie Kahle
(@EdwardJKahle) reported
@BigTenNetwork why does plus not work on my Roku. Second illini game with this stupid screen.
-
Nick Sullivan
(@InNickofTimeAC) reported
My Roku tv likes to work for five minutes to play me some comecials before it craps out
-
Marcel
(@MarcelsOdyssey2) reported
@livealittle316 @peacockTV It has to be the apps unless Roku is having problems they’re not talking about
-
Zachk Shaffer
(@JediMasterZac) reported
Hey @RokuSupport both my rokus worked fine until two days ago now both have the same problems and refuse to connect to the wifi. It is not an internet problem it is the roku messing up.
-
allen vaughn
(@a_llenvaughn) reported
@hulu_support @hulu Any way someone can help with this? Power cycles and restarting the device won’t work. I can watch on my iPhone just fine but I can’t stream anything over my smart tv or roku devices in the rest of the house because of this bug.
-
KVST 🇭🇹
(@paranomsun) reported
@TeamYouTube Same exact issue. Tried different browser, also the app on a Roku TV, and my mobile. Even when I organize the list from A-Z, the playlist I created isn’t there. But I can still add videos to it when I watch a video….
-
Harv
(@star_harv) reported
@enchantedpluto Korra is the worst avatar and caused all of the others to die. She is a disgrace and does not deserve anyone’s respect. I miss Aang, Kyoto, and Roku so much
-
shawn I got things to do
(@Shawn5313) reported
@peljswife I know I hate them too. Someone called this morning before my wife went to work and asked if we have covid, she said no. I need the faster speed for my roku box
-
betty miller
(@bjmill) reported
@hulu support-3days of hourly app crashes on Roku Hulu app-you are not doing a good job of addressing this! FIX IT! I want results not the typical responses that you are working on it!
-
Ashley D
(@mentalhazord) reported
@hulu_support why does hulu keep randomly exiting out when im watching live, a hulu original, a drv'd show, pretty much anything. I have reset my roku, tv, router, modem, etc. Its on all 3 of our devices. Can we get a fix.getting tired of the issues. Really think of switching.
-
Zachk Shaffer
(@JediMasterZac) reported
@RokuSupport out of no where both my Roku streaming devices started having LOTS of issues. YouTube TV constantly buffering/poor quality, Hulu won’t play shows, remote app keeps disconnecting. It’s not an internet issue and it’s only happening on roku devices
-
_________________________
(@RealRayParkerJr) reported
@hulu_support @hulu @espn espn+ keeps crashing Hulu on my hisense roku TV. I'm able to view just fine on my phone. Help please
-
Michael
(@MichaelS7821) reported
@hulu_support Roku 4k device hulu app keeps crashing when trying to watch live shows. Example college football games and hockey. Other non-love programs are fine and play with no issues.