Roku

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Roku Outage Chart 01/28/2026 13:35

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  1. Sign in (30%)

    Sign in (30%)

  2. Crashing (24%)

    Crashing (24%)

  3. Buffering (23%)

    Buffering (23%)

  4. Playback Issues (20%)

    Playback Issues (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPleasant Hill Playback Issues
United StatesSpringfield Crashing
United StatesGarland Sign in
United StatesIrving Playback Issues
United StatesBroken Arrow Crashing
United StatesFort Pierce Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Niddler Niall Mooney (@Niddler) reported

    @RTEplayer Does your App not work on a Roku Player anymore?

  • joydeleyer Joydeleyer (@joydeleyer) reported

    @hbomax Can't stream. It's terrible. It freezes up and then goes back to the Roku home screen. Netflix, hulu, everything else works. My internet signal on Roku is strong. Me and my son are trying to watch The Fresh Prince, and we can't.

  • ilovecdub Amber Chuter (@ilovecdub) reported

    @hbomax Yall need to get your s*** together, we pay too much money every month to not be able to use the HBO Max app on Roku. Point blank!! fix it!!

  • DevilWithASmile Aρяєє. ♡ ⤨ not @TheAJMendez (@DevilWithASmile) reported

    / How do u watch AEW if you don't have cable? I have roku & all that stuff but help a girl out so I can see Punky.

  • itsblrose Favored (@itsblrose) reported

    @MishaGreen I ditched my cable. Finally turned on my Roku. Checked out HBOmax. Figured it had movies worth watching. Saw a preview of Lovecraft Country. Watched every episode in one day. Got about 3hrs sleep for work. THIS SHOW IS CANCELED! WTH. Who do I need to speak to and pull up on?

  • SheSings_17 super ****. (@SheSings_17) reported

    @jamelisyours I have all the issues on Roku lol. That ***** done told me to restart in the midst of my show 6 times this week.

  • crownattorneyy rosaline (@crownattorneyy) reported

    my roku is broken please help

  • LittelSea 🐟*Little Sea*🐟 (@LittelSea) reported

    @IrishHooligan19 I had Sling TV for awhile and I was happy with that. With a smart TV I always have issues with apps being slow or not working. But the same apps work just fine when I used them with Roku.

  • log4code Jonathan Taylor (@log4code) reported

    @denvercoder @WellPaidGeek Interesting. I have a Roku. Both Hulu and Amazon feel like they are just guess randomly at where we pause. Sometimes it's off by 10 minutes or more. Netflix has it nailed to the exact second. Of course Hulu often ends the episode early too. Terrible.

  • Stallion2011 🇺🇸 Stallion 🇮🇹 (@Stallion2011) reported

    @BallySportsDET You guys were very quick to suspend Jack Morris for the ridiculous non-incident but still can't find the time to fix your defective Roku Bally Sports app?

  • c_deholl Christopher deHoll (@c_deholl) reported

    @ESPNPlusHelp Have you figured out the Roku app issue yet? I’ve two hours (two separate service agents…) both tried to troubleshoot my computer, instead of my Roku. And when I asked for a credit bc I can’t watch anything… your rep closed my account instead … #customerservice

  • christrottphoto Chris "the German" Trott (@christrottphoto) reported

    @Bobbi0417 I cant get Roku app to work. I cant get CNN live on Roku

  • pizzacatsdrag Craig (@pizzacatsdrag) reported

    @HBOMaxHelp On both my IPhone and Roku tv the app continuously crashes when browsing or in the middle of playing content only saying “an error has occurred”. Both apps are up to date.

  • Mercuryal Merc with a Mouth (@Mercuryal) reported

    It’s been two weeks since I reached out to HBO re: their unusable Roku app, & TODAY they finally emailed me back with the same generic “troubleshooting” that I did with their online CS chat. What do you call a paid service that fails to deliver, is it fraud? Feels like fraud.

  • jorge19930827 jorge lopez (@jorge19930827) reported

    @RokuSupport HBO MAX is not working in my roku

  • jungki_choice 🦋 Kate ♡^▽^♡ (@jungki_choice) reported

    I hate that every time I go on youtube on my phone now I get a pop up that asks if I want to sign in to a random person’s roku like NO I DO NOT WANT TO CAST TO ANNA’S ROKU TV THANK YOU NOW STOP

  • Zee16 Zee16 (@Zee16) reported

    @Roku help please?? I don't know the model but I have a Roku Stick on one of my TV's. When turned on, it comes up but remote doesn't work. Yes checked and changed battery

  • beaman_ bea🙂 (@beaman_) reported

    @NOWHelpTeam your service needs to dramatically improve, I have sports,entertainment and movies with you but your connection is poor, I use itv hub, Amazon prime Netflix and uktv play from the same Roku box with no problems, but now tv is always lagging! **** show

  • bug_m1lk Bug🌷🕷 (@bug_m1lk) reported

    Roku city has a Ferris wheel right in the middle how is anyone supposed to get work done

  • mjacobpgh Matthew Jacob 🐕‍🦺 (@mjacobpgh) reported

    Every streaming app is terrible in some way but as of late they’re all terrible glitchy in the same ways on @Roku devices.

  • keilys knics (@keilys) reported

    Why @hbomax are there so many issues with your app on roku? Every single time I launch the app I have to restart roku sometimes 1, 2,3,4 times. After all of that I start program and can’t rewind, FF without it crashing. Then have to repeat.

  • julianmontes69 Julian Montes (@julianmontes69) reported

    @hulu_support Please fix your app on Roku now!!! It’s not working!!! The app keeps sending me back to the Roku home screen!!!

  • tfbretz Theron Bretz (@tfbretz) reported

    Very annoyed that the @hbomax app on my Roku just stopped working. Looked at the troubleshooting, did all the things, no dice. It's not my internet, we're on fiber and all of the real streaming services seem to work fine. Saw the patch is expected in a few MONTHS. Sucks ***.

  • worddancer21 Denise 🏳️‍🌈 🤓🌶 #❤️ (@worddancer21) reported

    @NatKatNYC I think you can get all of them on Roku. I have it set up on my bedroom tv, and Netflix and hbo def work. Last I heard, hbo max was the only one not on it but they fixed that recently.

  • keeneTV Allison Keene (@keeneTV) reported

    @brandonivey @PasteMagazine curious what you watch HBO Max on, because I know some people haaaate it, but I haven't had a problem on the Fire Stick or Roku yet!

  • RobertDraa Robert Draa (@RobertDraa) reported

    @Iron_Spike Anyone reading this who's also screening this make sure to get the Roku app ahead of time and sign in. I had an issue with the app not recognizing I had purchased a ticket. Support was able to work it out but it took a couple of hours of back and forth emails.

  • beaman_ bea🙂 (@beaman_) reported

    @nowtv your service needs to dramatically improve, I have sports entertainment and movies with you but your connection is poor, I use itv hub, Amazon prime Netflix and uktv play from the same Roku box with no problems, but now tv is always lagging! **** show

  • TheJayBaller Jay Baller (@TheJayBaller) reported

    @HeyCam93 @BallySportsSO on Apple TV and Roku both say I’m not entitled or there’s an error. Second time in less than a month. Restarted both. Trash app.

  • gingaahhhh lindzz (@gingaahhhh) reported

    @HBOMaxHelp besties why does your roku app never work anymore 🥲

  • 8091914t tianah 🦦 (@8091914t) reported

    just found out my roku tv, alexa, and nintendo switch won’t work in my apartment….. r u kidding me i won’t be leaving then i see no point