Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (29%)
• Sign in (25%)
• Crashing (23%)
• Playback Issues (20%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Knoxville	Buffering	54 minutes ago
Rehoboth Beach	Playback Issues	24 hours ago
Huntsville	Crashing	1 day ago
Imperatriz	Buffering	2 days ago
Homer	Playback Issues	2 days ago
Columbus	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kyle Lambert (@kylelambertkc) reported 1 minute ago

  @Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.

• 
  Rikki Ratliff (@rikkiratliff) reported 2 minutes ago

  @james37144 @Roku It's working for a lot of people but as Glenn said on radio and on the Commuity page it still needs polishing but we tried to get it up in time to work out the kinks before the special.

• 
  Damian (@Damian08993101) reported 3 minutes ago

  @DeadCarnival @Roku It’s crazy how @Roku doesn’t realize that a clean interface is their one best quality. I am tired of having to turn off the same unwanted features over and over again. And with the latest crappy update, I’m stuck with a lot of junk that can’t be turned off. Awful.

• 
  al 🪻 (@al_bookjourney) reported 3 minutes ago

  @Roku @F1Help two weeks later and it’s still broken🤡

• 
  YourHead Drone (@DronePremier) reported 3 minutes ago

  @daisy_musician @paramountplus @Roku Paramount is the only one we had issues with. Appears it was a Walmart plus issue for us.

• 
  Kaiju Cowboy (@GojiraOmega) reported 8 minutes ago

  @Roku @RokuSupport This was not worth the awful updates you made to this tech. I can't even organize my inputs anymore

• 
  JRC_Lanoka (@JRCsystems) reported 15 minutes ago

  Hey @Roku and @prageru @DennisPrager - Did you know that apparently Roku is #blocking Prageru app? The app starts, but #anything you try watching crashes immediately and leaves you back at the main screen. Tried updating. Tried uninstall/ reinstall. Doesn't work!

• 
  cShell (@conchShell11) reported 16 minutes ago

  @Roku The May 8, 2026 software update ****** up the HDMI CEC, so that it no longer allows me to control the VOLUME or MUTE for my audio receiver with my Roku remote. After doing a Factory Reset, it STILL doesn't work. HDMI CEC is no longer in the settings. WTF? Please FIX this ASAP!

• 
  Hi, I am Daniel (@bigbroncosfan) reported 19 minutes ago

  Ugh. What did @Roku do to their interface? It is unusable.

• 
  Lmn (@lmn071966) reported 20 minutes ago

  @Roku @AppleTV @TheRokuChannel No more subscriptions until you fix this live tv BS!

• 
  Brittney (@hope_britt) reported 21 minutes ago

  @DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy

• 
  Brian Hoyt (@OhioBrian) reported 22 minutes ago

  Who else is having serious lag and spooling on @YouTubeTV tonight on @Roku. No other streaming services have issues. Yes, I have restarted the app and the whole #Roku This seems to happening more and more. The service was more reliable before they started jacking up prices

• 
  Keny2 (@yas6444) reported 25 minutes ago

  @Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...

• 
  PureBlood86 (@MAGAPureblood86) reported 27 minutes ago

  @Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,

• 
  Arika ⸆⸉ ♡ (@arikajeannoel) reported 30 minutes ago

  @Roku This is TERRIBLE! How do I revert back to the old home screen. Literally no one asked for this

• 
  Alan Hartland (@harty2you) reported 30 minutes ago

  @Roku well done , my HD Streaming stick is now getting BBC iPlayer that has been unavailable for the past few days. Obviously a major Tech problem.

• 
  Pyrtection (@FullPyrtection) reported 32 minutes ago

  @ReelzChannel Having streaming issues tonight? Can’t get past black pickup truck search. Restarted @Roku got to same place and locked up again.

• 
  Eric ✝️🇺🇸 (@EKershner) reported 34 minutes ago

  Hey @Roku. I had a device apparently fail. Bought a new streaming stick and there was nothing wrong with the device. Now I am thinking this is a "you" issue. Currently, I am unable to add the new device. In addition, I am able to log into my account via the Web but not the Android app.

• 
  Kaiju Cowboy (@GojiraOmega) reported 36 minutes ago

  @Roku @RokuSupport Awful... Absolutely god-awful

• 
  DogPerson! (@dog_person20) reported 36 minutes ago

  @Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.

• 
  Brian Keller (@keller5327) reported 45 minutes ago

  @Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!

• 
  [a case of the blog] (@acaseofthetwit) reported 46 minutes ago

  I normally love my @Roku — I have one for each TV! — but my living room one has been a real issue. The remote randomly stopped working and the device itself now reboots itself multiple times a day (often in the middle of viewing something). Very annoying.

• 
  Robby Thomas (@RobbyThomas2525) reported 46 minutes ago

  @Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my

• 
  Skippy QSB (@Skippyqsb) reported 48 minutes ago

  . @Roku Why did you mess up the main menu? Now I've got a bunch of stuff, I don't want, that I have to scroll through to get to my apps, and I can't remove or move them. Also the app icons are smaller? Seriously? Fix this, please, and stop messing with our menus. #Roku

• 
  Brent Stewart (@BrentStewart17) reported 54 minutes ago

  @Roku where are you with fixing the issues with @MLBTV? I can’t even watch the @cubs game tonight.

• 
  Maya Belle (@cblanknyc) reported 55 minutes ago

  @Roku But no help with unauthorized payments? I was charged nearly $270. Can’t you do better than a one month refund? Please?

• 
  RJ Financial Group (@businesslendin1) reported 55 minutes ago

  @Roku I need help. My 3 emails are already full as you max out at 20. What’s the solution I own multiple Airbnb’s and I only install Roku TV’s.

• 
  🇺🇸 Save Tina 🇺🇸 (@MissingReagan) reported 56 minutes ago

  @BioMathJason @Roku @TCL_Global Yes, that's the way it is supposed to work, and has worked for the 5 years I've owned this tv. TCL did an update the early part of this year that removed the ability to watch OTA without internet. They did send a fix for most customers after the backlash, but many are still twisting in the wind. Their LiveTv is the culprit.

• 
  Wallybonkers™️ (@WhtTheActualFuk) reported 59 minutes ago

  Just a consumer FYI!!! @Roku WILL NOT HONOR A WARRANTY. My Roku ultra will not keep connectivity. Done ALL troubleshooting. Called my internet provider. JUMPED THROUGH A MILLION HOOPS, still boots off. After all this I get told sorry, your warranty don’t cover connection issues🤔

• 
  Stratosfear Tully 🇺🇸🏳️‍🌈 (@tullyfur) reported 59 minutes ago

  For years I had my elderly mother perfectly able to operate her @Roku TV. Now the software is so convoluted and dumb I can't even figure out how to fix it for her anymore. It just wants to stream everything with no antenna channels. It was fine and they broke it with software.