Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (30%)
- Sign in (29%)
- Playback Issues (20%)
- Buffering (16%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Video Quality | 1 day ago |
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Sign in | 2 days ago |
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Sign in | 2 days ago |
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Crashing | 2 days ago |
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Buffering | 3 days ago |
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Sign in | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Ki (@Ki_fun_thoughts) reported@Ask_Spectrum I noticed a bill for $115 MORE on my Spectrum. Turns out, without getting my permission, anyone can add TV services from their TV. Spectrum blamed @Roku - NOT Roku's fault! This is 100% Spectrum ALLOWING my credit card to be billed. Yo Spectrum, FIX IT!
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Mary Ashbaugh (@MaryAshbaugh6) reported@Roku fix your ESPN app please. Tired of the games going backwards and freezing up.
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WedNightDinner (@DinnerWed) reported.@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?
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D.A.R.E Capo (@YungYinkv) reportedHey @Roku you may want to fix this. Howdy showing the wrong movie 😡
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HalfBakedMason (@TDotMason) reported@Roku @YouTube the YouTube app in Roku on my Roku tv is not working properly. black screen. my tv and my YouTube app are fully up to date ... not here ... this is on one of you .... please discuss amongst yourselves then plz fix it
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Dane001a (@dane001a) reported@Abinitio12 @Roku I can’t get Ryukyu live TV to work
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Rocío (@Gotitadeamor) reportedI don't know why @MLB gave @PIX11News any games when they don't have the infrastructure to actually allow people to watch the game on a TV with a fire cube, Roku etc. Their rinky **** website plus the stupid web browsers on the TV and the fire cube don't work. Let SNY carry it!
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snow hamas (@inkredableXR) reportedget my HBO app to work or send me a new tv @RokuSupport @Roku
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GingerCååt 👻🐈🐈⬛🐈🐈⬛ (@GingerCaat) reportedI can’t get Kanopy to work on my stupid Roku and I am going to have a meltdown!!
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Brian Blanchard (@BrianB01535231) reported@DebbieBelin @EpochTV @SiyamakKhorrami Roku TV has streaming Epoch News channels. Please help them do well. & Watch NTD as well. Their news office was Firebombed, showing they are over the Enemy Target
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Brian Keller (@keller5327) reported@Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!
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Jeremy Troia (@jeremy_troia) reported@DanHogan95 I’ve had it for 2+ years and haven’t ever had an issue. I use it via my Roku TV.
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Brittney (@hope_britt) reported@DIRECTV & @Roku rcount your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
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Jim Golis (@jimgolis) reported@hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.
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Salt Bae of the ******* (@thisiskenzo_) reportedAight im tired of tweeting about this. @Crunchyroll @Roku YALL HAVE ONE WEEK TO FIX THIS ROKU APP BEFORE I PERMANENTLY END MY SUBSCRIPTION
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Ken Brown (@Ken_Brown_FL) reportedHey @hulu_support I am unable to log In and your chat folks actually hung up on me. I have not moved yet your app says I have. I do not have this issue with any other app on @Roku . #customerservicefail
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Lmn (@lmn071966) reported@Roku @AppleTV @TheRokuChannel No more subscriptions until you fix this live tv BS!
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SynRen (@SynRen) reported@Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.
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big bro (@itsRETRObtw) reportednetflix need to fix their roku app
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Sean N.🔫 (@dsean) reportedI've already done all of the troubleshooting suggestions. None have worked. The only device your service has an issue with is a Roku stick 3600X on a Starlink network. Every other app works fine. It's just the Hulu app that has performance issues. And by that I mean the video and audio on both live and DVR'd shows are out of sync and usually crash after a few minutes (if that). The workaround is to go to a different TV or to use a different app - i.e. use Disney+ to watch shows because it works there but not on your app. A recent example is the new Librarians show. Works fine on the TNT app using Hulu's login (though I have to sit through ads). Completely unwatchable on the Hulu app. Barely plays off the cloud DVR with out of sync audio and crashes the app every 2 minutes or so.
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Adam Billmann (@AdamBillmann) reported@Verizon hey, why does my home internet default to a different location then I’m at? I cant get my @watchfoxone to work correct because it’s giving me Chicago as my local news, not Milwaukee! How can I fix this? I updated my correct address on @Roku
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Carly カーリー 🌙 (@ScoutCee) reported@peacock seriously needs to fix their subtitle problem on @roku. The subtitles just drop off and stop. I tweeted about this years ago. Luckily I am not hard of hearing but for people are, they cant watch the movie/show!
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Beautiful Frequency (@devonschramm) reported@RokuSupport Is there currently an outage? An automatic update on my Roku device keeps failing.
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jojo (@joeaceti) reported@Crunchyroll is there anyway you guys can fix the roku app cuz it blows chunks
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A vibe called Ambiance✨ (@Ambuttah) reported@Roku I am having so many issues with my TV. What’s going on??
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Tim (@jollytimtim) reported@Roku so I bought a 4k device and I've had nothing but issues as it drops video and goes to main screen. I have 1gb wifi and am 10 ft from router, what can I do?
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B (@shortbumble22) reportedTrying to change the batteries in my @Roku remote for the first time. Except there is a lip at the bottom of where the batteries go, I am sure to help prevent them from popping out on accident...BUT HOW THE HELL DO I GET THEM OUT ON PURPOSE.
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PureBlood86 (@MAGAPureblood86) reported@Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,
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Jam Pol (@JohnSamont7) reported@Crunchyroll Please fix your **** on Roku. Why does my show keep playing even when I turn off my t.v? Also why can’t I skip intros and outros??? You know people just FF those sometimes right???
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💫👁🗨JaxBeachLady222👁🗨😘 (@JaxBeachLady222) reported@Mickultra12 @comcast @Xfinity I don't seem to have a problem with connecting but I have to unplug the Roku every day - then reactivate it and then plug it back in - Very strange. 🤔