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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (26%)
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Buffering (22%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Puyallup |
Crashing | |
| Topeka |
Playback Issues | |
| Conway |
Buffering | |
| Detroit |
Playback Issues | |
| Houston |
Buffering | |
 Sherbrooke |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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BEE 🐝
(@IAMBEEBROWN) reported
@NetflixUK @netflix I'm having problems with the TV app on my hisense Roku TV where the app keeps freezing to the point that it's not useable. Where can I report this? It's annoying as hell!
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Nik
(@Nikki528) reported
@Joracle_ @obe1obryant That’s interesting! I use Hulu on my smart tv (both old and new) on apple products and haven’t run into that issue. Hulu should fix their roku app for sure.
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Kayla ♥️💭.
(@_kaylaaaa___) reported
i ******* hate loosing dat stupid small *** roku remote shii so aggravating and den sometimes the app don’t b wanting to work on yo phone 🙄🖐🏽
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ZhetosoftBooks
(@Zhetosoftbooks) reported
@hulu_support Speed always says 10 Mb or higher. Exact same problem on TV with Roku Stick. Brand new Roku TV. Problems started immed. after setup, so reinstalling HULU is not the answer. Issues on CBS station, HGTV, Food Channel, & Others. Never any issues on Prime Video.
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Kayla ♥️💭.
(@_kaylaaaa___) reported
i ******* hate losing dat stupid small *** roku remote shii so aggravating and den sometimes the app don’t b wanting to work on yo phone like ugh 🙄🖐🏽
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Dana Stevens
(@thehighsign) reported
Watching a big blockbuster on my actual big TV screen bc the studio made press screeners available thru a free & easy-to-install Roku channel. Film distributors: Please do more of this. It makes a huge difference in the quality of the viewing experience & makes critics happy.🤓🍿
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Brian Kim
(@OahuBrian) reported
@Roku And be ready for constant HDCP errors that make your Roku virtually unusable. If you're unlucky enough to be out of warranty, be ready for Roku support to tell you to just buy a new one (even after promising to send a new device over chat).
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Mark Van Pelt
(@mavpfl) reported
@GetSpectrum I just purchased a new Samsung TV and I cannot stream all the channels in my package from the Spectrum app, but I can on my phone and Roku device. What gives? I’m not getting a box, shouldn’t have to. Help!
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Kate Concelli
(@kate_dumas) reported
I wouldn’t care except I already have several ways to watch the only @NFL team I care to watch (#WhoDatNation). Also $52...at Christmas...after Matt didn’t get to work because I had covid. Knowing good and well they could have immediately canceled the order. @Roku is the worst.
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tasbeeh
(@THerwees) reported
every day the staff at roku go to work and ask themselves the question, “how do we make the tv-watching experience even jankier?”
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Coltdiggity
(@Coltdiggity) reported
@ADHPlays Misleading article. Itll be a felony to re-stream content like what would be shown in a movie theater. It goes after those shady phone apps/roku apps that have *free* stolen movies. DMCA is still an issue tho
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Rob
(@robb_213) reported
@FunimationHelp Any word on this issue that's affected multiple Roku platforms for over a month now? See OP.
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wethepeople
(@wethepeople205) reported
@LLinWood @newsmax @SidneyPowell1 I deleted their channel from ROKU so their growth was fast now we will crash it!
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GunLink.info
(@GunLink) reported
@HBOMaxHelp @shakeymike He posted what device and version. It’s happening to lots of people. Fine on first day, then crash on load screen. It only works when you go directly to the content from Roku search screen. I was excited to give the PS a break. Any resolution?
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Romi Dames (aka Hiromi Dames)
(@TheRomiDames) reported
@VGArtAndTidbits @JamesPopStar @Roku So Home is the on/off switch? I can work with that. How do you control the volume?
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Elizabeth B
(@LibbyBinDC) reported
@kmaustinyoung Word!!! Happened to me this week too and I haven't broken down sobbing YET, but the week is still young. My PRINTER wants to update its firmware! My roku begged for new software. I'm worried about my French press's edition # now...
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Britny Major
(@Bmmors) reported
@HBOMaxHelp HBOMax on my Roku device constantly has to buffer. Checked my internet speed and I am at 104mbps down and 68 up so it's not my internet. Restarted Roku and the problem persists.
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Angela Mcdonough
(@AngelaMcdono51) reported
I have Amazon Hulu Netflix roku and 250 cable channels and I can't find **** to watch someone help
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V
(@v_to_the_p) reported
from
Denville, New Jersey
TNT app for Roku not working or just me?
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Obe1
(@obe1obryant) reported
@Nikki528 I don’t know if it’s because it’s on a Roku tv or what but it’s done it 4 times today and I’m getting frustrated. Not an issue on any other app.
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Madison Andrews, MA, LPC
(@MadisonAndrews1) reported
@Netflixhelps I am trying to open Netflix on my Roku and I get and error code ui-800-3
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scott
(@scottmbarrett) reported
@PersonalGenius hahaha. we bought a Roku like four months ago because I thought HBO Max would work on it and it didn't, so that's been sitting in a drawer. Guess I can take it out again.
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ESPN FAN SUPPORT
(@ESPNFANSUPPORT) reported
@RuschmanTony Hello Tony, thanks for reaching out and apologies for the trouble. When the app requires re-authentication, remove the app, then reboot the Roku (this is important). - K.A
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bit(((maelstrom)))
(@bitmaelstrom) reported
@monkeyboy100001 If you have a Roku (or probably a lot of devices, now that I think about it) you can get a remote on your phone that will work your TV. It's saved my *** more than once.
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Dawn Bender
(@Graphixgurl) reported
Hi @Roku why can't you help me? Please communicate with me. It looks like a bot is reading my messages in the DM.
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Brett Mills
(@BrettMi57723686) reported
@Roku my tcl 55s450 goes complete black screen after 24 months, customer service told me there's nothing they can do since the 1yr warranty is gone. I love that tv but this is a TERRIBLE/debilitating flaw. $400 down the drain... Seeking help.
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Darren Bratton
(@mobydee71) reported
@RokuSupport @hbomax @HBOMaxHelp I have clicked twice on 'who's watching & my name'...& it keeps going back to the main ROKU menu...& my list on Roku is hard to navigate(i.e. too much scrolling). & some shows I have aren't there #HELP #ROKU #HBOMax
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Rob A. H.
(@RobsHEMI) reported
@NBAonTNT Already getting errors while watching the game on the tnt app on roku
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Kirsten Johannes
(@Spookiest_K) reported
What's up with this year being weird as ****?? I just had a mental breakdown at work the other day and today I found out I won a 42" roku tv 🤔 suss for sure
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Chris Pereira
(@TheSmokingManX) reported
@Secsight Yeah, I see now - I thought it would work like a Roku with its own apps, but some people have explained