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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (27%)
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Playback Issues (21%)
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Buffering (20%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Harrisonburg |
Crashing | |
| Ashburn |
Crashing | |
| San Antonio |
Sign in | |
| Greenwood |
Crashing | |
| Plano |
Sign in | |
| Gaithersburg |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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hannah 🖇 STREAM 5SOS5
(@obxstiles) reported
@netflix fix ur ******* app i shouldn’t have to delete the app, restart my @Roku and then redownload the app every two months just for it to work. this is ridiculous
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.
(@mii_shelle_) reported
@RokuSupport I’ve already removed the app and reinstalled it and still have the same problem . This is the message I’m getting… Unfortunately an error occurred during playback" It plays fine on my phone but won’t play on my Roku tv and Roku streaming stick
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Jennifer Tuttle
(@Jennife41414381) reported
@askparamount I’m trying to change my paramount subscription from ROKU to prime. I need help. At this point I’m VERY frustrated!
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TJ
(@tajenner) reported
@hulu_support I meet your speed recommendations but your Roku app version 6.64 build 2 is using well over your recommendations. I contacted support 5 times (8+hours) today and did all the playback help listed only to get dropped every time escalated past level 1. Maybe Hulu could contact me?
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ItsYourBoyDub
(@ItsYourBoyDub) reported
@PhamilyDoc Maybe a silly question, but have you ever tried deleting the P+ app and reinstalling on your Roku? I’ve never used Roku (normally stream via XBox or SmartTv, but this worked for me in the past with Disney + issues. Sucks that it’s not working well for you.
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Kevin C Mason
(@kevincmason) reported
@FOXTV @Roku why is there such a major problem w the football broadcast this afternoon in the #tampabay market?
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Bill
(@SirBigSpur32) reported
Why does my @peacock app close when I hit play on any show on my @Roku? Makes the service unusable on that TV.
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Huckleberry Finn
(@Huckleb51922455) reported
@Uncommon_Senz @paramountplus Yeah Walmart plus free plan made paramount plus not even work on Roku ultra. I had to create a brand new account and pay for service to make it work again, dump Walmart plus.
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Beabull
(@MkTeritoryPD) reported
@Roku , pretty much every time I put something on, the sound is out of sync. I reboot and it’s good. Next time I put it on a little later, same issue. I’m getting real tired of rebooting the Roku. What else can I do so that this extremely annoying bug actually stops? Thanks
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Tim Marcin
(@TimMarcin) reported
apple products rarely, if ever, “just work” anymore but roku tvs do
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❣️Sila Switch❣️
(@SilaSwitch) reported
Hol up. Is it true you can't watch the Weird Al/Daniel Radcliffe biopic without ads? Is there an ad free paid version? If you watch it on the Roku channel site via a web browser do adblockers work? That was my whole plan with Bo and wifey tonight but **** ads 😵
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sasquatch
(@academiccecil) reported
@DAZN_CA why can't I switch between NFL games easily anymore on Roku app? Is this an update or a glitch?
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ItsYourBoyDub
(@ItsYourBoyDub) reported
@PhamilyDoc I haven’t had any problems with it. What are you streaming through? Connected TV? Gaming Console? Roku? Apple TV?
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McNulty
(@DigitalArkham) reported
@Ask_Spectrum No. Not going through all of that. This is something that many people are experiencing I can see their tweets. I worked at Spectrum for many years I know how to troubleshoot and I have the tools. I have no latency, the issue happens hardwired and wireless. All browsers & roku
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Steve Giglio
(@stevegiglio) reported
@Realdeal411 @paramountplus @10TampaBay While we’ve been outside our own home (excessively long story), we’ve been doing Roku. The antenna stuff just doesn’t work. We’re enjoying some time in an AirBNB at the moment. We’re stuck with the Roku. That’s how I’m set up while in Boise too. I hate it. DTV at the ranch here.
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Brianna Hasty
(@BriannaHasty) reported
Does the @viki app on Roku suck for anyone else since the big issue they had back at the beginning of the year? Am constantly booted from it while it fights to load.
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jiminiowa
(@jimmyd108) reported
@paramountplus so my downstairs TV says I am already subscribed on my Roku account. When I go to my Roku channel, I can’t find anything. Please help.
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Rebel Art Girl
(@rebelartgirl) reported
@Roku @RokuSupport Plus it wasn't easy. I love your service. Just changed from old school plug in box to HDMI stick. Was that the problem?
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Chai The Pitt Collie
(@macrobov) reported
@paramountplus @NFLonCBS This isn't work on my Roku device ever since you guys updated the app. Just gives an error.
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Wrasslin Life
(@wrasslin_life) reported
@BobTRY I can't get it load on my Sony, can't get a stream to launch on my Roku, and subpar quality on my phone.
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no good deed goes unpunished
(@scotroch) reported
@notshenetworks In your hotel room and try to get your usb roku to work with the bastardized hotel tv
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McNulty
(@DigitalArkham) reported
@Ask_Spectrum Why is the Spectrum TV app buffering so much the past few days? I use the Roku version and through different web browsers and all of the same problem. Many people have tweeted about this, and no it is not our connections. We need a statement on this
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kat graves 🌙
(@notbrianfallon) reported
is anyone else experiencing issues with the hulu app on roku?
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Dragavan
(@Dragavan) reported
If it was anything but Weird Al's movie, I would not put up with the incredible hassles and problems I've had with the Roku Channel web app. Not only way too many commercials, but it keeps dropping me out of the movie... I am so frustrated. I just want to love the movie.
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Melissa
(@missy2364) reported
@Ask_Spectrum App not working on Roku and your customer service person likes to hang up on people. App having me sign in again then doesn’t recognize my account.
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SAB DAY 🫧💕
(@dattebyeyo) reported
people belittling aangs talent as an air bender bc he’s the avatar has got to be the weirdest thing ever like roku and kuruk ain’t got out sad like being the avatar doesn’t guarantee bad bitchery U HAVE TO WORK
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Not Chris Webber
(@MuteChrisWebber) reported
@NBA Doesn’t work at all on PS4. Audio/video desync on Roku. Stutters on PC. Total joke. Pass.
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Opinionated Wino
(@opinionatedwino) reported
I have had exactly one app on @Roku that simply didn’t work at all. That app is @NBAapp. I paid for Team Pass, the app says I paid for Team Pass. But when I click on the game, the screen goes black and there it. I want my money back.
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Maura ☮️
(@CANNONBALL420_) reported
l @hbomax FIX YOUR ****** ROKU APP
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BlueOceanGal 🇺🇸🇺🇦🏳️🌈🐱🌮💙🌻
(@BlueOceanGal1) reported
I was able to get Apple TV to work! The video was not playing on my TV but it did play on my Android. I looked for the solution in the Roku community and that's where I found it. It was an audio setting on my TV that needed to be changed. How bizarre is that?