Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (34%)
• Sign in (25%)
• Buffering (22%)
• Playback Issues (16%)
• Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Colorado Springs	Crashing	5 hours ago
Clute	Crashing	2 days ago
Spring	Sign in	2 days ago
Los Angeles	Crashing	3 days ago
Lansdale	Buffering	3 days ago
Clifton	Crashing	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deen Bowden (@deenbodeen) reported 5 minutes ago

  Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

• 
  Mandie Daniels (@mandiemw) reported 7 minutes ago

  Hey @PureFlix fix your payment system via @Roku please. I am not having multiple places bill for our tv. It goes through Roku or we don’t get it. I’d like to have the service back, but I’m not subscribing via your website.

• 
  trapuh (@trapuh) reported 7 minutes ago

  @Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet

• 
  alex (@alexsears97) reported 9 minutes ago

  @Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this

• 
  Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported 9 minutes ago

  @Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?

• 
  alex (@alexsears97) reported 11 minutes ago

  @FehInsane @Roku Happening to me too. This update was terrible

• 
  TheBarbequePit (@BarbequePit) reported 11 minutes ago

  Still no help on this btw @Roku

• 
  Fletch will return in Avengers Doomsday (@IMFletcher2) reported 12 minutes ago

  @BigKorn80 @Roku That doesn't work now.

• 
  Benny The Droughtman (@KenNort19009544) reported 20 minutes ago

  You need a login to use the Roku remote now? Wtf? @Roku That mighty dolla got y’all on yall knees boy

• 
  Ken Kallembach (@imken24) reported 23 minutes ago

  @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

• 
  George H Frost III (@ghfrost3) reported 25 minutes ago

  So I pay for a subscription on @Roku payment goes through they get the money. Subscription does not work. @Roku is good at taking the money but… that’s where their part ends taking the $$. **** doesn’t work and zero real support. You ******* suck and I’m going back to cable.

• 
  Rhymes with funky (@KirkYuhnke) reported 28 minutes ago

  @MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.

• 
  Greg Spencer (@gspence1) reported 30 minutes ago

  @Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.

• 
  Charles Wirtz (@CharlesEWirtzJr) reported 32 minutes ago

  @espn and @Roku - I can’t access any content. I’m logged into all my accounts, including @Sling, uninstalled and reinstalled all the apps, factory reset the tv, but still can’t get past the get access screen. I get confirmation “success” when I log into through my phone. Help!

• 
  Tundrawalker⍟⍟ (@tundrawalker00) reported 33 minutes ago

  @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

• 
  Ritentune (@Ritentune) reported 36 minutes ago

  @Roku If you are experiencing some issues using TABLO, try hiding “Quick Access” and “Recommended Rows”. Both mess with the cache and sticking with the basic display seems to work much better. Trying to mess around with AI sometimes causes more problems than anything else!

• 
  Duchess of Phelps (@MrsRedRage) reported 37 minutes ago

  @Roku your AI generated commercials are awful.

• 
  HockeyDad2A&Z (@HockeyDad2AandZ) reported 37 minutes ago

  Hey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.

• 
  HomoConBear (@HomoConBear) reported 38 minutes ago

  I see that @Roku did some post-audio work and looped over the F-Bomb in their promo.

• 
  Tim Wilmes (@bigsilly67) reported 42 minutes ago

  @espn @roku why are you both worthless? I'm just trying to login with my provider to watch espn on my roku, and you're not allowing me to enter my provider credentials. So I'll ask again, why are you both worthless?

• 
  Mary (@Fogatmidnight) reported 43 minutes ago

  @Roku Ghaaa......What did u do?! Update bad! Please don't fix what is not broke. Let user decide! 2 nights in find organize LOCAL ANTENNA channels, renam lil tile, now it's GONE! 😱 Where is it? Want on home screen! Hisense Roku TV

• 
  Niitefalls (@Niitefalls) reported 47 minutes ago

  @Roku AI bot trying to fix problems. lol

• 
  Henhouse henry (@Henrywelch63) reported 48 minutes ago

  Hey @Roku I not happy right now! Tried to get an issue settled, and your AI assistant was no help. Tried to call corporate customer service, it said I might not even get a call back! REALLY!!!

• 
  cats collectibles tcg (@Catscollecttcg) reported 50 minutes ago

  @Roku PLEASE HELP 🫪🫪🫪

• 
  Jon P (@BamaGrad00) reported 54 minutes ago

  @roku The new home screen is awful

• 
  Cricket (@horseful) reported 55 minutes ago

  @Roku what the hell is the point of the 'continue watching' list when you back up my video by 25 minutes????!!!!!!! FIX THAT. THERE'S ENOUGH STUPID **** IN MY LIFE ALREADY.😡😡😡😡

• 
  Jinxsyns (@Jinxsyns) reported 57 minutes ago

  So what absolute ******* retard at @Roku decided that when adding a remote THE ******* BACK, HOME, AND ******* APP BUTTONS DON'T BRING YOU BACK TO THE HOME SCREEN OH AND BEST PART IT DOESNT SAY THIS SO I SAT HERE HITTING EVERY ******* BUTTON BUT THE LEFT BUTTON TO GET IT TO WORK

• 
  Red Chem (@red_chem_lite) reported 58 minutes ago

  @SophiRene1 @Roku The dogs have Kongs with peanut butter and cheese, they have puzzles, they have toys and treats. They don’t touch the remote when we’re around. I put the remotes up when I’m done. This isn’t really a dog problem It’s a somebody else in my house doesn’t put the remote up problem.

• 
  shane✌️👍 (@shane_grand1) reported 58 minutes ago

  @Roku The new home screen is terrible..switch it back

• 
  Morticia (@Morticia121212) reported 1 hour ago

  @tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!