Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Buffering (28%)
- Crashing (28%)
- Sign in (23%)
- Playback Issues (17%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Walnut Creek
|
Crashing | 24 hours ago |
|
Albert Lea
|
Playback Issues | 24 hours ago |
|
Pittsburgh
|
Playback Issues | 1 day ago |
|
Pittsburgh
|
Crashing | 1 day ago |
|
Litchfield Park
|
Crashing | 1 day ago |
|
Smyrna
|
Playback Issues | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Rickert (@bobrickert) reportedTaking out the remainder of my Amazon Fire Cube controllers @amazon I have 3 and I thought they would all work well. Tried one Roku Stick and it is a much better experience. Too much advertising and useless stuff on Fire Cube plus it never really worked that well with You Tube TV. @Roku
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Connie Jeffus (@nikbus99) reported@Roku can't sign in. no email sent to reset p/w. can't find customer chat support. Please cancel free trial of Great Courses
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Frog Salsa (@FrogSalsa7625) reported@Roku Dear Roku. Please fix the HDMI issue with Playstation 5! Ever since your new 'improvements', my TV shows a blank screen and repeated attempts cause it to crash and reboot. Also, I hate that I cannot control the way I want the home screen to appear the way it was before.
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alex (@alexsears97) reported@FehInsane @Roku Happening to me too. This update was terrible
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𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported@Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!
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Tom Foolery (@1nject0rX) reportedThank you @Roku I've been paying $70 a month to @DIRECTV for the exact same channels as you all and you have way less commercials and better quality. Thank GOD I found Roku
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ᴄᴏʀɪɴɴᴇ ᴍʏᴇʀs (@Pythonette) reported@oletruckers1977 @Roku I certainly hope they have a problem with alt-Right hacks.
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A Shubert (@ashubert) reported@roku @YouTube problem with private listening on iPhone app. If you get a call, or switch to IG for a minute, anything that requires sound, YouTube will pause and then when you close whatever that app is YouTube resumes but automatically restarts the video from the beginning.
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Niitefalls (@Niitefalls) reported@Roku AI bot trying to fix problems. lol
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Morticia (@Morticia121212) reported@tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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CBJ (@chrisbjohns) reported@Roku one of your updates completely crashed my Roku brand TV. Any support tips? This seems to be a common issue in recent weeks.
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Ken Kallembach (@imken24) reported@Roku I will NOT send a DM so you can ignore me there. Solve the problem here in public so anyone with the same issue can find a solution.
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Ryan Paredez (@RyanParedez) reported@foxone @Roku the foxone app runs bad on the roku. Constant errors. Error:PL--28
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Pencil Army (@pencil_army) reportedHey, @Roku, how many times do I have to hide "Soccer Zone" from my Home Screen before it actually stays hidden? Or is this some new feature where I will have to continue to keep doing every day? Would be nice if you could get the Hide function to work.
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phshbone (@phshbone) reported@Roku new layout is awful. Switching back to just individual apps on my smart tv
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Keri Marie (@KeriMarie317366) reported@Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!
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Ritentune (@Ritentune) reported@Roku If you are experiencing some issues using TABLO, try hiding “Quick Access” and “Recommended Rows”. Both mess with the cache and sticking with the basic display seems to work much better. Trying to mess around with AI sometimes causes more problems than anything else!
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burownidl (@burownidl01) reported@Roku @TheRokuChannel @foxone For anyone following and has the same issue. I contacted Roku support via their website and chatted with online support. It looks like they fixed my problem as I can see the Worldcup pregame show now
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🌪Jeff Schipull🦌 (@ojkoj) reported@Roku my hdmi ports are being fucky. Please update your software to fix the issue. Its on multiple tvs.
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Ben (@Fly_Guy79) reported@Roku ya its terrible. where the save list go? terrible ui change. glitchy screen freezes. back up job nerds
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FREE PALESTINE🇵🇸 (@FuckThe_USA) reportedExactly what millennia Are you worthless *********** going to fix the ******* @roku software in my ******* @TCL_USA @Roku TV so that I don't have to ******* redo the ******* wireless connection every ******* time I turn the TV off and back on. I've been ******* tweeting and ******* putting this complaint on the ******* website for three ******* years you worthless *************.
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Johnny Ryall (@FunkyBoss_) reported@amazonfiretv the new update is terrible. Fix this please before many of us switch to another streaming service. @Roku
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Fletch will return in Avengers Doomsday (@IMFletcher2) reported@BigKorn80 @Roku That doesn't work now.
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Bryan Wayne (@mrhappybw) reported@BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.
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Kelly Jones (@skjones_65) reported@Roku your latest software update / redesign is quite bad. Is the intention to slow our devices down so we'll have to buy new ones? Please revert to the way it was or modify so our devices will not be so slow and almost unusable. New does not equal better.
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Jesus's Flunky (@CrucifiedAgape) reportedDon't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.
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Stepford Diana (@StepfordDiana) reported@Roku You've removed the option to cancel a paid app subscription on the new homepage I need help
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Smigman (@Smigman1) reported@Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.
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Jennifer Glazer (@JLGlazer) reported@Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.