Roku status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: crashing, sign in and playback issues.

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 17, 1:00 PM EDT	0	0
Apr 17, 1:20 PM EDT	0	0
Apr 17, 1:40 PM EDT	0	0
Apr 17, 2:00 PM EDT	0	0
Apr 17, 2:20 PM EDT	0	0
Apr 17, 2:40 PM EDT	0	0
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0
Apr 18, 10:00 AM EDT	0	0
Apr 18, 10:20 AM EDT	0	0
Apr 18, 10:40 AM EDT	0	0
Apr 18, 11:00 AM EDT	0	0
Apr 18, 11:20 AM EDT	0	0
Apr 18, 11:40 AM EDT	0	0
Apr 18, 12:00 PM EDT	0	0
Apr 18, 12:20 PM EDT	0	0
Apr 18, 12:40 PM EDT	0	0
Apr 18, 1:00 PM EDT	0	0

April 18: Problems at Roku

Roku is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

Crashing (30%)
Sign in (29%)
Playback Issues (20%)
Buffering (16%)
Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Silver Spring	Crashing	19 minutes ago
Silver Spring	Sign in	5 hours ago
Conroe	Playback Issues	16 hours ago
Mitchell	Video Quality	3 days ago
Hendersonville	Sign in	3 days ago
New Ulm	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

Greg (@Xuser784) reported 5 seconds ago
@Roku system keeps crashing. This is a new issue as of today.
redheadgrl🍂 (@redheadgrl04) reported 4 minutes ago
Let’s see if @Hulu will actually work today. I dunno if it’s on their end or @Roku but all week I’ve had problems.
Dr. Stack Sats & HODL (@NoBagHolder) reported 4 minutes ago
Dear @MLBTV please fix your @Roku app. Every time I try to resume a game the next day from where I turned it off, the broadcast begins where I left off, immediately crashes, and then starts back at the beginning of the game when I restart it.
Jim Golis (@jimgolis) reported 6 minutes ago
@hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.
Esmeralda (@cannamomma_) reported 8 minutes ago
Bro is Hulu not working in anyone else’s Roku tv? Ts pissin me off. @hulu_support @RokuSupport
Jav787.eth 👺 (@Jdrod83) reported 10 minutes ago
@slinganswers Same issue here. I'm in Puerto Rico it's been almost a week I've had to watch nba playoff games and other content on my phone instead of my roku TV. Looks like I'll be canceling my Sling since there's no fix in sight.
Al Horford Pacino (@alpacinogrunt) reported 11 minutes ago
@MLBTV FIX YOUR ******* ROKU APP. JESUS
Old Bull Lee (@davebudge) reported 14 minutes ago
@Roku Your captcha is garbage, your website is garbage, and I've tried a dozen times to recover my password but keep getting looped back to your goddamn captcha. Please fix your garbage!
Joe McIlvain (@mac_attack54) reported 15 minutes ago
Hey @Roku I’m in an Airbnb and you’re the most inconvenient thing on earth to login 12 times to everything. Don’t need help, just stating facts. You suck. Help your customers not be cheap and get actual cable, you’re extremely inconvenient
David Cornell (@Cakefacethedad) reported 17 minutes ago from Rome, Latium
Dear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
🤔🤦‍♂️🤷‍♂️ (@TwittaElite) reported 18 minutes ago
Contacted @RokuSupport last week after their own service (@TheRokuChannel) stopped working properly. A week and a half later, it's still not working. So glad I don't have a subscription through the Roku Channel or I'd be upset.
Jeremy Troia (@jeremy_troia) reported 19 minutes ago
@DanHogan95 I’ve had it for 2+ years and haven’t ever had an issue. I use it via my Roku TV.
big bro (@itsRETRObtw) reported 24 minutes ago
netflix need to fix their roku app
Joe McIlvain (@mac_attack54) reported 29 minutes ago
@Roku I’ve seen dollar stores in poor areas with higher quality product than you
Periodic Audio: Mobile First Hi-Fi 🏴‍☠️ (@periodicaudio) reported 31 minutes ago
Not to mention, @roku, an app I PAID FOR was deleted and there's no way to reinstall without buying it again. Where do I send the bill to, so you can reimburse me? Seriously you have a great system, but your updates are horribly broken and ruin the system.
Justlivingonearth (@Justlivingonea2) reported 32 minutes ago
@Roku Roku refuses to let me login to my HBO Max account. Now HBO says email and password don’t look right. Yet when I use the Vizio remote, there’s no problem. 🤷🏼
Ben (@TableTopLiberty) reported 35 minutes ago
@DIRECTV I did the trial and I have some feedback on what would win me (and I assume others) over from @YouTubeTV. I use @Roku and the left and right buttons for changing channels instead of rewind and fast forward is the worst. Also allowing 3 streams outside but only 2 from TVs is dumb.
EriePop⁷🌈❣🖤 (@ErieP0P) reported 38 minutes ago
@gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞
TweeterFeeder 🏴‍☠️ (@FeedTheTweeter) reported 40 minutes ago
@Roku tvs are the worst. Buy anything else.
Mets Police (@metspolice) reported 42 minutes ago
@TeamYouTube nothing broken. Just want to switch the player (Roku) to 1.25x and have it stay that way forever. Thanks!
Aaron Berger (@aaron_0903) reported 45 minutes ago
@hulu_support Well, my hulu live is 3 hrs behind on both ROKU and the HULU app on my LG TV. But the app on my phone is good. What's the problem?
Ant Murdering She Devil (@ShelleyElwood) reported 48 minutes ago
@TVMoJoe Roku TV, and I've had the same issue on Fire TVs, I suspect maybe only Apple is overriding whatever wonky code is happening in Peacock (because it's not just me)
Brian Blanchard (@BrianB01535231) reported 51 minutes ago
@DebbieBelin @EpochTV @SiyamakKhorrami Roku TV has streaming Epoch News channels. Please help them do well. & Watch NTD as well. Their news office was Firebombed, showing they are over the Enemy Target
Lmn (@lmn071966) reported 52 minutes ago
@Roku Please fix the live tv issues
Andy Hayes (@ahayes7) reported 52 minutes ago
Need help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now I’m getting charged $12.99 a month. Need help stopping and reversing this!
Intellectual Honesty Is My Love Language (@goldenrule108) reported 52 minutes ago
@F1 Roku app is broken. Can’t sign in.
RockHead Regolith (@RockHeadRego) reported 55 minutes ago
@Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?
Tells, MBA (@tdotcade) reported 57 minutes ago
@Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.
What good are notebooks? (@Zaack23) reported 57 minutes ago
@LMDhusky2023 @discoveryplus @FIAWEC Discovery+ isn't stable on the Roku either. It simply does not adjust bandwidth ever; I proved it on the PC with some technicals and Discovery's answer was "use tethering on your PC to force it into mobile mode." Which a) won't work and b) what ********?
robert keeton (@thekingrob) reported 57 minutes ago from Galion, Ohio
Currently going through the run around with @MLBTV and @Roku about my MLB TV account - paid for yearly subscription last month - MLB is claiming it expired today. ROKU says problem is on MLB end. MLB says problem is on ROKU end - run around for 2 hours now