Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Buffering (30%)
- Sign in (26%)
- Crashing (23%)
- Playback Issues (17%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Harvest
|
Crashing | 1 day ago |
|
Phoenix
|
Playback Issues | 3 days ago |
|
McKinleyville
|
Playback Issues | 3 days ago |
|
Cheyenne
|
Buffering | 3 days ago |
|
Littleton
|
Crashing | 3 days ago |
 Chihuahua
|
Playback Issues | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Reductio ad absurdum, PhD. 🐑🥫😘 my 🫏. (@tweetbuster01) reported@Roku @calvinbrain97 I have a issue with it. On several Roku’s and EXCLUSIVELY ON SPECTRUM app, the closed caption feature just stops working even though it says it ON. And it’s in ALL programs and channels on the app. WTF. I have to exit app, load something else then come back to Spectrum to fix
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Jerry Arnett (@arnettjerry66) reported@Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now
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Matthew Keys (@MatthewKeysLive) reported@Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!
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1980s Boxing (@80sBoxing) reported@Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?
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Jacque and Matt (@theDIYvillage) reported@Roku Yeah, nope. Not being able to remove Live TV & Live TV Guide is a no go. Access to inappropriately aged content for kids is unacceptable. Money talks I suppose. Fix it.
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Travis Lausch (@lauscho1) reported@RaceCanada_ca @TSN_Sports @Roku (realistically, I'm guessing there was some kind of error and one that was actually expertly quickly fixed... but still, that damn near made my heart stop)
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trapuh (@trapuh) reported@Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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sandiek is in the skiiiieeesssss (@sandiek) reportedthe new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.
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Lee 🇺🇸 (@redneckleeusmc) reported@Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.
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CKAKRK (@CaitlinKazarian) reported@Roku your support sucks. It says it’s an agent but it’s just AI. Sent multiple screenshots and the “agent” didn’t even bother to open. Sick of paying for subscriptions that I can’t use on my tv. No one is of any help. Done with Roku and being charged for things I can’t access!
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Morticia (@Morticia121212) reported@tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!
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ᴄᴏʀɪɴɴᴇ ᴍʏᴇʀs (@Pythonette) reported@oletruckers1977 @Roku I certainly hope they have a problem with alt-Right hacks.
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The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported@Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?
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Duchess of Phelps (@MrsRedRage) reported@Roku your AI generated commercials are awful.
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Mario Banda (@largemarge707) reported@Roku just got home from work, sat down to watch the game on Peacock. But guess what. Your stupid widget had the France Spain score displayed. One of the last few world cup matches left to watch and your stupid home screen ruined it for me🤬🤬🤬🤬
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Niitefalls (@Niitefalls) reported@Roku AI bot trying to fix problems. lol
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mmmhmmm (@bleezy_db) reported@Roku Please fix the home screen. At least make it to to where we can land on the screen that allows us to see all of our apps on one page.
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Missouri_Gamer (@ultramantis7) reported@Roku FoxOne on the Roku Channel does not work; Fox apparently cannot stream the games to Roku. It isn't Roku's fault, but why am I paying $20 a month?
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Mare Loch (@Mare_Loch) reported@Roku Hey! Fix your closed captioning! Doesn’t even work on your own commercial channels. You know, the channels that show commercials every two minutes? Do you hate the hearing impaired or what?
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Deen Bowden (@deenbodeen) reportedHey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681
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Damian (@Damian08993101) reported@DeadCarnival @Roku It’s crazy how @Roku doesn’t realize that a clean interface is their one best quality. I am tired of having to turn off the same unwanted features over and over again. And with the latest crappy update, I’m stuck with a lot of junk that can’t be turned off. Awful.
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cfMC FEROX (@cfmceroz1) reportedhey ******** @roku think you can fix this or what? @TheRokuChannel morons
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burownidl (@burownidl01) reported@Roku @TheRokuChannel @foxone For anyone following and has the same issue. I contacted Roku support via their website and chatted with online support. It looks like they fixed my problem as I can see the Worldcup pregame show now
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Maya Belle (@cblanknyc) reported@Roku But no help with unauthorized payments? I was charged nearly $270. Can’t you do better than a one month refund? Please?
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Moe's Place (@MeetYouAtMoes) reported@theblaze Please tell me why your app on @Roku has CONSTANT buffering problems. It's the only streaming service I have that does this. Every show, every day, I have to back out of the live show and come back in every 10 to 15 minutes because of buffering. It's making all the shows I dearly love completely unwatchable. Please respond, or I'm going to have to cancel, because there is just no point paying for this.
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ky baby (@__kbolaydiggs__) reported@Roku might be the worst TV brand ever. Remotes never work, when you try to use a mobile remote it can never connect to the TV.. Let’s get it together.
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Rob Ables (@rables73) reported@MLB can you please fix your streaming app for @Roku and Apple TV so they don’t suck? EVERY SINGLE game I watch on ANY of my streaming devices stops at least 3-4 times per game with spinning circle of death. No other apps have buffering problems on my 1GB line and mesh WiFi.
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Nomadic Aaron ✝️ (@AaronWL42) reported@Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.
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Isabella Valentine (@PrismaticOwl) reportedI generally just let the @Roku screensavers scroll while I do other stuff, but I think it got an update recently because the Roku City screensaver just flat does not work anymore. It's a black screen. Back button doesn't work. Gotta use the Home button to return to the menu.