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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (26%)
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Buffering (23%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Commerce |
Crashing | |
| Greensboro |
Sign in | |
| Benbrook |
Sign in | |
| Tampa |
Playback Issues | |
| Portsmouth |
Crashing | |
 Uruaçu |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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tvismyescape 📺
(@hershey_bar22) reported
@peacockTV I’m having a subtitles problem every time I open the app on my Roku. The subtitles don’t come out, unless I restart my Roku or uninstall and reinstall the app.
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Corvette Chick
(@ChickVette) reported
@Roku #roku anyone else have constant issues with their remotes volume controls not or stop working? 7 remotes (new & returned for new) and all but one doesn’t work. Constant issue with multiple tv and resets DO NOT WORK! Love Roku but this is a pain in the butt!!!
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Sean McCormick
(@semcincy) reported
Watching an episode of Coach: Hayden: Who's the worst kid on the team? Luther: That's a long list... #ROKU #classicTV
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Bobby Jimmy
(@20SACKMAC) reported
@slinganswers FW: Engineering. There is a a/v sync issue on CNN. 2 days now. Issue on all my devices. Fire, Android TV(TiVo Stream) Roku, and Samsung TV app. Thanks
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Matt Todd
(@ThatMattTodd) reported
@espn watching SportCenter on the ESPN roku app and the sound is NEVER lined up with the video #why #help
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Mark Coombs
(@mark_coombs) reported
@BritBoxHelpUK I'm assuming it's not possible to have a different BB login via Amazon than the Amazon account? Rubbish for Roku users who don't have BB app!
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CapsNatsNSkins
(@CapsNatsNSkins) reported
@masnHelpDesk I’m a @VerizonSupport FIOS customer and I can not get the MASN app to authenticate on my Roku. It’s on my iPhone & iPad with no problem.
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Heidi E. Carpenter
(@heidi_e_c) reported
Then it died. I opened the remote back and saw a battery brand that I've never seen before. I swapped them for name brand batteries and now our once maligned Roku remote is perfect. So, if your Roku remote is awful, check the batteries! Thanks for coming to my TED Talk.
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Doug James
(@djr036) reported
I legitimately have nothing but issues with @Roku legitimately terrible company
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Laura Dalton
(@LauraCDalt) reported
@TeamYouTube Both my YouTube & YouTube TV apps have stopped loading on my Roku TV. Error msg says Cant Run Channel. Please advise.
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Donato Bardi
(@DonatoBardi) reported
@NHL please fix NHL Gamecenter Roku app. "Unable to load team data" and boots you out to the home screen. Common issue and only fix is re-install app every time you want to watch
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⿲ Neil ⿲
(@ShutUpAndScream) reported
@_reissi Roku ran away from his problem he cant make critical decision to restore balance
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Linley Ali
(@sennawcf1) reported
from
Jacksonville Beach, Florida
@YouTubeTV your instructions do not work to enable YT tv on Roku devices.
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Megan Ashley 🦋
(@MeganAshleyL) reported
@Roku fix things with @YouTubeTV please. This is ridiculous!
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yote
(@videogametv101) reported
@MHAOfficial Wish funimation would fix the roku issues :/
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✨JSUN✨
(@jleeroberts) reported
@Crunchyroll why is session expired even a thing? Having to re-enter login information on a roku tv every few days is like being forced to watch an English dub
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mark dempsey
(@UNC_dmc) reported
@hulu_support Yes it is. It plays for about 20 sec. and then loops back. Then does it over and over. Using a roku stick with no issues on any other channels
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Doug James
(@djr036) reported
I have nothing but issues everytime I have to deal with @roku awful company
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jesuscliment
(@jesuscliment) reported
Dear @hbomax. Your app is the worst nightmare i have ever encountered. Buffering delays, search freezes, phone disconnects, spontaneous reboots, inability to reconnect, endless spins,... Why did you kill a perfectly fine Roku app for this garbage?
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grsecurity
(@grsecurity) reported
@daveaitel some weakening of a few chroot checks, a Roku-specific change to the symlink checking, and some changes to /proc restrictions. No change to GCC plugins at all minus one small compile fix.
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Ned Griffin
(@Ned_Griffin) reported
@RokuSupport would like to the see the Live TV portion of the Roku Channel broken out as a separate channel, as in the way the Channel appears at the top of the TCL Roku TV homepage.
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Alvin Fox
(@Alvin_Fox) reported
Today was supposed to be the day I started building that big LEGO thing I had been buying the pieces for since October. I have the week off work. I was gonna put on my Roku and watch shows and movies while doing it. ******* internet's been out all day.
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Brandon
(@Cadillac_on20s) reported
@slinganswers I see you posted about an outage last week however my Sling app has been down since Saturday. It works fine on my phone but doesn't load on my Roku. Any suggestions?
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Tyler Hicks
(@_TylerHicks) reported
@karengmahon @Roku Credit goes to Lauren. I was ready to use our tv remote for volume, but Lauren wasn’t about that so she found out how to fix it.
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Ralph
(@hey_now_88) reported
@YouTubeTV HELP! The app is not working on my LG tv but working on the Roku. 🤬🤬🤬
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Brando
(@aBostonGuy) reported
@hulu_support I just tried again and it is working now so it looks like I’m all set. It happened on a insignia roku tv if that info helps identify what the problem might have been. Thanks.
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Ben Nichols
(@baoeste) reported
The only issue I am having when streaming live on the @byutv app on my @Roku is that if it is not the regular live function on BYUtv & is under that specific sport’s category is does not remain in full screen & is showing a previous game available on the same screen @RokuSupport
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ሰምሃር
(@queenmystic223) reported
Why would sozin help roku...just to leave him?!
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Heidi E. Carpenter
(@heidi_e_c) reported
16 months ago we got a Roku TV. And for 16 months, I thought our Roku TV remote was terrible. You'd need to click any button twice to get it to do anything. It skipped through Netflix selections two at a time. It was a horrible remote but it kinda, sorta got the job done.
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Rich
(@RichardAubert) reported
@Roku Your other channel is playing games, I need an answer, or I will keep escalating this up the chain... How do I get the voice to work on my remote? Dont send me canned links, I want a new remote or show me how to fix it...ur customer service sucks.