Roku status: streaming issues and outage reports
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Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (30%)
- Sign in (26%)
- Buffering (23%)
- Playback Issues (17%)
- Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas
|
Crashing | 2 days ago |
 Córdoba
|
Sign in | 2 days ago |
|
Phoenix
|
Crashing | 3 days ago |
|
Tlalnepantla
|
Playback Issues | 4 days ago |
|
Madison
|
Crashing | 4 days ago |
|
Fairfax
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Maureen Imrie (@maureenmcmahon8) reportedThis new @Roku Home Screen is awful! How can I opt out? Put it back , new upgrade is horrible.
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CBJ (@chrisbjohns) reported@Roku one of your updates completely crashed my Roku brand TV. Any support tips? This seems to be a common issue in recent weeks.
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John Joseph Bonforte (@BonforteJohn) reported@Roku Problems since the update: 1. Sound goes away for DVD player. 2. Sometimes DVD player will no longer play to TV. Restarting fixed it temporarily - until today. 3. Spontaneous resolution changes after a sleep timer is used. 4. Trouble communicating with cable box.
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cru λ (@crufro) reportedThe issue here is that pre-generated AI slop doesn't retain. @mesastream on the other hand is multiplayer media. Live, consequential, and influenced by the audience. Humans curate. AI directs scenes and writes the dialogue in realtime. Anyone have a contact @Roku?
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@Quendrith (@realQuendrith) reported@ParisHilton @Roku @DEADLINE Typos above, sorry, long day working… back channel reporting was the chase and follow type (refused that line of work, also turned down National Enquirer ps.) — point being, it was hellish trying to stay true to journalism while being groomed and encouraged to write trash then.
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Lord Sammy Gato (@lordsammygato) reported@Roku Wow, those changes to the app are terrible! Thanks! 👍
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Woman Outside The Matrix (@CyberRodeoGal) reported@downdetector around 20 aps not working on @Roku that’s just my personal ones. :/
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Ritentune (@Ritentune) reported@Roku If you are experiencing some issues using TABLO, try hiding “Quick Access” and “Recommended Rows”. Both mess with the cache and sticking with the basic display seems to work much better. Trying to mess around with AI sometimes causes more problems than anything else!
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call it ump (@playball8000) reported@Roku @ASStrogurl24 @Roku you all need to work with charter spectrum on the spectrum app because it has lots of glitches. There's not an app that glitches anywhere close to the spectrum app. FYI
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Mitch (@MizNizzle) reported@hooplaDigital programming on @roku tvs has problems with closed captioning. Won’t display text. Happens across multiple TVs/setups. Can’t pause video either. Happens a lot.
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The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported@Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?
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trapuh (@trapuh) reported@Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet
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Jinxsyns (@Jinxsyns) reported@BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS
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sandiek is in the skiiiieeesssss (@sandiek) reportedthe new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.
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Acme Pack (@acme1265packers) reported@Roku The problem is that Roku is getting a kickback for recommending shows that no one watches, plus we already know what they are going to watch.
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Johnny Ryall (@FunkyBoss_) reported@amazonfiretv the new update is terrible. Fix this please before many of us switch to another streaming service. @Roku
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Mandie Daniels (@mandiemw) reportedHey @PureFlix fix your payment system via @Roku please. I am not having multiple places bill for our tv. It goes through Roku or we don’t get it. I’d like to have the service back, but I’m not subscribing via your website.
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Matthew Keys (@MatthewKeysLive) reported@Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!
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Bryan Wayne (@mrhappybw) reported@BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.
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Mario Banda (@largemarge707) reported@Roku just got home from work, sat down to watch the game on Peacock. But guess what. Your stupid widget had the France Spain score displayed. One of the last few world cup matches left to watch and your stupid home screen ruined it for me🤬🤬🤬🤬
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Mare Loch (@Mare_Loch) reported@Roku Hey! Fix your closed captioning! Doesn’t even work on your own commercial channels. You know, the channels that show commercials every two minutes? Do you hate the hearing impaired or what?
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Jerry Young (@xprezJerry) reported@Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku
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Rob Ables (@rables73) reported@Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.
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Hugh Jorgen (@hughjorgen921) reported@Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv
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pompanoj (@pompanoj) reported@MoriahJovan @Roku I feel your pain. I will supress the male urge to try to fix it and simply say "TVs are so cheap they are disposable". Walmart has a 75" TV for under $400. OTOH, I used a firestick to resurrect a TV with lame internal smart tv features. The picture is much better too.
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Nick Boonstra (@ARealBoon) reported@paramountplus @Roku @RokuSupport Paramount Plus support already told me they can't help, I just paid for a subscription and it won't connect
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Stepford Diana (@StepfordDiana) reported@Roku You've removed the option to cancel a paid app subscription on the new homepage I need help
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Red Chem (@red_chem_lite) reported@SophiRene1 @Roku The dogs have Kongs with peanut butter and cheese, they have puzzles, they have toys and treats. They don’t touch the remote when we’re around. I put the remotes up when I’m done. This isn’t really a dog problem It’s a somebody else in my house doesn’t put the remote up problem.
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Reality Bites (@realitybites_11) reported@Roku @RokuSupport your product is becoming unusable. Constantly unpairing the remote after exiting an app.