Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (33%)
• Crashing (24%)
• Sign in (21%)
• Playback Issues (18%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Elberton	Sign in	7 hours ago
Livonia	Sign in	9 hours ago
Houston	Sign in	2 days ago
Arlington Heights	Buffering	3 days ago
Miami	Crashing	4 days ago
Duque de Caxias	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NorthRoad Creations (@northroadcreate) reported 7 minutes ago

  Why isn’t @AppleTV working on @Roku since whatever stupid Roku redesign/update they did? By the way Roku, no one asked for that nonsense. Leave things alone when they work!

• 
  Ken Hudson (@shareastronomy) reported 7 minutes ago

  I need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.

• 
  Michael Brand (@michaelbrandorg) reported 8 minutes ago

  @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

• 
  Alex (@undeadunion78) reported 10 minutes ago

  @Roku This is awful. Please let me revert back to the old home screen. I've praised my Roku tv and from here on out no more praise will be had.

• 
  Brendanfly1998 (@Bren9889) reported 11 minutes ago

  @RokuSupport I need your help and please don’t give me an automated reply. The apps on my new @Roku TV keep crashing, mainly YouTube, Disney+ and Paramount+! What is causing this and what can I do to fox it?

• 
  Ken Kallembach (@imken24) reported 14 minutes ago

  @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

• 
  Reductio ad absurdum, PhD. 🐑🥫😘 my 🫏. (@tweetbuster01) reported 14 minutes ago

  @Roku @calvinbrain97 I have a issue with it. On several Roku’s and EXCLUSIVELY ON SPECTRUM app, the closed caption feature just stops working even though it says it ON. And it’s in ALL programs and channels on the app. WTF. I have to exit app, load something else then come back to Spectrum to fix

• 
  Jennifer Glazer (@JLGlazer) reported 15 minutes ago

  @Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.

• 
  The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported 17 minutes ago

  @Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?

• 
  Eff-the-left (@norcal06warrior) reported 19 minutes ago

  @Roku All other steaming apps work fine, it's only happening with Netflix

• 
  Marvin Barry (@GravelyKen48135) reported 24 minutes ago

  The Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix

• 
  Jerry Arnett (@arnettjerry66) reported 25 minutes ago

  @Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now

• 
  ᴄᴏʀɪɴɴᴇ ᴍʏᴇʀs (@Pythonette) reported 25 minutes ago

  @oletruckers1977 @Roku I certainly hope they have a problem with alt-Right hacks.

• 
  Rob Ables (@rables73) reported 29 minutes ago

  @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

• 
  sandiek is in the skiiiieeesssss (@sandiek) reported 30 minutes ago

  the new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.

• 
  Kyle Lambert (@kylelambertkc) reported 30 minutes ago

  @Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.

• 
  Brian Hoyt (@OhioBrian) reported 31 minutes ago

  Who else is having serious lag and spooling on @YouTubeTV tonight on @Roku. No other streaming services have issues. Yes, I have restarted the app and the whole #Roku This seems to happening more and more. The service was more reliable before they started jacking up prices

• 
  HomoConBear (@HomoConBear) reported 32 minutes ago

  I see that @Roku did some post-audio work and looped over the F-Bomb in their promo.

• 
  Joe Kimray (@JoeKimray) reported 37 minutes ago

  Wow - this new @Roku Home Screen update they forced on everyone is one of the worst technology “upgrades” ever. Lost the ability to customize the Home Screen - and they added a lot of apps no one wants, that you can’t remove. Horrible decision - the customer is always last…

• 
  angel claw (@AngelClaw316) reported 38 minutes ago

  if u work for @Roku please know that i hate you

• 
  Jon P (@BamaGrad00) reported 38 minutes ago

  @roku The new home screen is awful

• 
  Hugh Jorgen (@hughjorgen921) reported 41 minutes ago

  @Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv

• 
  Melt Wizard (@melt_wizard) reported 46 minutes ago

  @Roku @DeeRugz718 This **** is awful!!! Change it back!!!

• 
  tac0ghost 👻🇺🇲👻 (@tacooghost) reported 51 minutes ago

  @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 53 minutes ago

  @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  Jesus's Flunky (@CrucifiedAgape) reported 57 minutes ago

  Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

• 
  Rob Ables (@rables73) reported 59 minutes ago

  @MLB can you please fix your streaming app for @Roku and Apple TV so they don’t suck? EVERY SINGLE game I watch on ANY of my streaming devices stops at least 3-4 times per game with spinning circle of death. No other apps have buffering problems on my 1GB line and mesh WiFi.

• 
  Samantha (@Samanthawood2k) reported 1 hour ago

  @Roku Yes I have, but it didn’t work.

• 
  xprezeu (@xprezeu63204) reported 1 hour ago

  @Roku I was going to join today but your app doesn’t say much. Yiu cannot chat because of bats in Apple phones. Does it work on Verizon ? I have no idea what a subscription is or how much it is. Get a new a manager. I’ll find something else I guess.

• 
  Buttery Duck (@Nauseum62) reported 1 hour ago

  @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.