Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Sign in (28%)
• Crashing (27%)
• Buffering (20%)
• Playback Issues (20%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Shawnigan Lake	Sign in	2 days ago
Columbus	Sign in	3 days ago
Oriximiná	Buffering	3 days ago
New York City	Crashing	4 days ago
Denver	Crashing	5 days ago
New York City	Playback Issues	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Stried (@FullStriedAhead) reported 1 minute ago

  A lot of times when you sync up using activation Codes they let you choose your device, Roku or @amazonfiretv. That would help here! :) @Xfinity

• 
  MrScottFletcher (@MrScottFletcher) reported 2 minutes ago

  @Roku - your latest updates have really borked antenna live TV recording. Almost unusable. Rewind works until it doesn’t, sometimes just wipes out the buffer, doesn’t show the cursor/scrub time on the timeline, no more thumbnails while scrubbing? Ouch.

• 
  Jim Golis (@jimgolis) reported 2 minutes ago

  @hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.

• 
  💫👁‍🗨JaxBeachLady222👁‍🗨😘 (@JaxBeachLady222) reported 3 minutes ago

  @Mickultra12 @comcast @Xfinity I don't seem to have a problem with connecting but I have to unplug the Roku every day - then reactivate it and then plug it back in - Very strange. 🤔

• 
  Salt Bae of the ******* (@thisiskenzo_) reported 7 minutes ago

  Aight im tired of tweeting about this. @Crunchyroll @Roku YALL HAVE ONE WEEK TO FIX THIS ROKU APP BEFORE I PERMANENTLY END MY SUBSCRIPTION

• 
  we_are_disappointed (@disappointedAF) reported 13 minutes ago

  @OGCrimsonJester Just caught Big Trouble last night on Roku.

• 
  Matt Clapp (@TheBlogfines) reported 17 minutes ago

  @cbailsvcu And you didn't even see a Roku time slot on there. Those are the worst.

• 
  A Shubert (@ashubert) reported 19 minutes ago

  @YouTube @RokuSupport @Roku Also when watching YouTube and listening on private listening the controls on the iPhone app don't work either. You can't pause a video replay a video backspace you can't exit nothing you can see your finger moving on the pad but it doesn't do anything. Only w YT

• 
  Random Daily Thoughts (@thatmom80) reported 19 minutes ago

  The @Roku remote sucks more battery in a month than I suck at adulting . They really need to work on their remotes . I heard a lot of people found the switch to fire stk considering, but do they have e Listen to your clients #roku #pannel

• 
  Skippy QSB (@Skippyqsb) reported 20 minutes ago

  . @Roku Why did you mess up the main menu? Now I've got a bunch of stuff, I don't want, that I have to scroll through to get to my apps, and I can't remove or move them. Also the app icons are smaller? Seriously? Fix this, please, and stop messing with our menus. #Roku

• 
  Dannics (@DANNICSX) reported 20 minutes ago

  @rokudoesnothing @SpaceSama @gekiko_bathory Thank you Roku. I agree. dialing things back to drama doesnt solve things. doesnt matter from whom.i just got riled up and apologize. i hope others actually involved and knowing more who dials what can be of rightious help for both being this awful situation.

• 
  JRC_Lanoka (@JRCsystems) reported 22 minutes ago

  Hey @Roku and @prageru @DennisPrager - Did you know that apparently Roku is #blocking Prageru app? The app starts, but #anything you try watching crashes immediately and leaves you back at the main screen. Tried updating. Tried uninstall/ reinstall. Doesn't work!

• 
  RyanS (@RyShan24) reported 23 minutes ago

  @rumblevideo I have a brand new @Roku tv and can’t watch your podcasts on any speed but 1 fix that ****!

• 
  WedNightDinner (@DinnerWed) reported 26 minutes ago

  .@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?

• 
  Richie (@RichiePuregains) reported 27 minutes ago

  Don’t ever buy @Roku theyre making junk that’s overpriced significantly. Every tv I have their POS products to use for @GetSpectrum has problems. By problems I mean everything they have including the most basic functions frequently do not work.

• 
  RoughTradeRadio (@RoughTradeRadio) reported 27 minutes ago

  @walt_stachura @slinganswers Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."

• 
  DeluluDad (@BagLampPillow) reported 29 minutes ago

  Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I turned the Backlight down from 100, it worked.

• 
  Greg (@Xuser784) reported 30 minutes ago

  @Roku system keeps crashing. This is a new issue as of today.

• 
  John Anthony Morris (@johns_jewels) reported 30 minutes ago

  @hulu_support Network error message. Streaming on @Roku TV. Settings indicate I’m connected with excellent signal strength.

• 
  Melanie Morgan (@MelMMorgan1) reported 31 minutes ago

  @fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?

• 
  DeluluDad (@BagLampPillow) reported 33 minutes ago

  Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I went into Picture Settings, turned the Backlight down from 100, it worked.

• 
  redheadgrl🍂 (@redheadgrl04) reported 35 minutes ago

  Let’s see if @Hulu will actually work today. I dunno if it’s on their end or @Roku but all week I’ve had problems.

• 
  . (@InfraCards) reported 38 minutes ago

  @YouTubeTV your @Roku app is awful and doesn’t work properly. Please fix or remove.

• 
  ((MS__no__nothing)) 👨‍🦼🎗💙🔯 (@msnonothing1) reported 42 minutes ago

  @Roku FIX your apps already. ViaPlay, Howdy. Hire some good techs & earn your money. Two days now. Shame on you. @RokuSupport & tell your AI bot what go sod yourself means...

• 
  Jokerman (@cav58669503) reported 42 minutes ago

  @XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either

• 
  Liam Matthew (@ElBick8) reported 44 minutes ago

  Have we as a society been too quiet about how awful tv remote controls are? Fire stick? Roku??? These things are the mini muffins of remotes and I will not stand for it

• 
  EriePop⁷🌈❣🖤 (@ErieP0P) reported 48 minutes ago

  @gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞

• 
  Sera (@Seraknits) reported 49 minutes ago

  Don’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.

• 
  William Hurst (@William45811350) reported 56 minutes ago

  @TCL_Global I will never buy one of your products every again because of the garbage @Roku does. i should not need to connect to the Internet to make changes on my TV. Absolutely terrible. I paid $1000 for my TV, I should have comple control of it. Never again.

• 
  Brian Keller (@keller5327) reported 57 minutes ago

  @Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!