Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (34%)
- Sign in (24%)
- Buffering (22%)
- Playback Issues (18%)
- Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Providence
|
Crashing | 14 hours ago |
|
Township of Evan
|
Playback Issues | 17 hours ago |
|
Phoenix
|
Crashing | 2 days ago |
 Nilópolis
|
Buffering | 2 days ago |
|
Bloomfield Hills
|
Crashing | 2 days ago |
|
Township of Evan
|
Playback Issues | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Henhouse henry (@Henrywelch63) reportedHey @Roku I not happy right now! Tried to get an issue settled, and your AI assistant was no help. Tried to call corporate customer service, it said I might not even get a call back! REALLY!!!
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Deen Bowden (@deenbodeen) reportedHey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681
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Bryan Wayne (@mrhappybw) reported@Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.
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Mike Bryant (@djmikebryant) reported@Roku please bring back the other Home Screen. This new one is awful. Thanks
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Lee 🇺🇸 (@redneckleeusmc) reported@Roku @mohzam1997 Roll it back. Its awful.
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alex (@alexsears97) reported@Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this
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Vakom Sunrunner (@VakomSunrunner) reported@Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Reality Bites (@realitybites_11) reported@Roku @RokuSupport your product is becoming unusable. Constantly unpairing the remote after exiting an app.
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🌪Jeff Schipull🦌 (@ojkoj) reported@Roku And like… if i reset the tv itll work sometimes, but its a big hassle, and after troubleshooting it appears to be a software issue with the update.
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Brian Kemm (@BrianKemm) reported@mrhappybw @Roku Boooo. Thanks for the intel. And, well, sigh. If I wanted to go through all the hassle (with no guaranteed fix), I’d just as soon start using a different brand if I have to log into everything again 🤡 These tech companies really are entirely out of their minds
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Theresa (@Theresa99778608) reported@red_chem_lite @Roku You need a zapper for when they touch it, they will learn which. Our friends have two boxers that were like this and within the week they were broken.
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burownidl (@burownidl01) reported@Roku @TheRokuChannel @foxone For anyone following and has the same issue. I contacted Roku support via their website and chatted with online support. It looks like they fixed my problem as I can see the Worldcup pregame show now
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tac0ghost 👻🇺🇲👻 (@tacooghost) reported@Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.
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Peter Jones (@Peter_B_Jones) reported@Roku after being a long time customer for over 15 years and bought over 15 devices from you, the best you can offer is 30% off when one of your most expensive devices stops working because of a hardware issue?!?! Not to mention terrible customer support!!!
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Yehuda @ Y10Tax (@Y10Tax) reported@TCL_USA @Roku @RokuSupport Is it typical that bugs can crawl into your screens? any chance you can help me out here?
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Nick Boonstra (@ARealBoon) reported@paramountplus @Roku @RokuSupport Paramount Plus support already told me they can't help, I just paid for a subscription and it won't connect
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Brian🇺🇸 (@BRH1776) reported@Roku I’m trying to cancel my subscription to @AngelStudiosInc every time I try to, tells me I got no subscriptions with you. I got a few. Angel says I can’t cancel because I gotta go through yall. Help.
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Travis Lausch (@lauscho1) reported@RaceCanada_ca @TSN_Sports @Roku (realistically, I'm guessing there was some kind of error and one that was actually expertly quickly fixed... but still, that damn near made my heart stop)
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cru λ (@crufro) reportedThe issue here is that pre-generated AI slop doesn't retain. @mesastream on the other hand is multiplayer media. Live, consequential, and influenced by the audience. Humans curate. AI directs scenes and writes the dialogue in realtime. Anyone have a contact @Roku?
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Marvin Barry (@GravelyKen48135) reportedThe Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix
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Random Acts of Crochet Kindness (@stuckathomemom) reported@LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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HomoConBear (@HomoConBear) reportedI see that @Roku did some post-audio work and looped over the F-Bomb in their promo.
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A Howard🛩 (@ahoward7652) reportedDon’t buy a @Roku TV. Support is terrible. TV worked perfectly for 30 days then starting have echo with optical and built speakers on. Did everything support told me to do no luck Now they ghosted me! All I want is to have it replaced.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Doc Myers (@JDMyers77397139) reportedI wish you two, @Roku and @Crunchyroll could work it out that I could watch my subscription when I'm away from home and my Roku t.v. Letting me watch on smartphone.
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Smigman (@Smigman1) reported@Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.
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cats collectibles tcg (@Catscollecttcg) reported@Roku PLEASE HELP
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Sasha :) (@hldmydk) reportedSince when is the Roku remote app behind a paywall? My remote is broken and I can’t turn down the volume or turn off the TV and I don’t wanna pay $8.99 like are yall crazy ? 🤨 @Roku
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Inigo Montoya (@Dukefan11) reported@Roku I'm a minimalist. On the home screen, your recent update added several items such as "the best across your streaming services" row, "jump to" row & an add apps button. The screen now feels very cluttered. Please help me hide these. ChatGPT says it cant be done.