Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (30%)
• Sign in (26%)
• Crashing (24%)
• Playback Issues (17%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Town of Starkey	Crashing	9 hours ago
Harvest	Crashing	2 days ago
Phoenix	Playback Issues	4 days ago
McKinleyville	Playback Issues	4 days ago
Cheyenne	Buffering	4 days ago
Littleton	Crashing	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Foolery (@1nject0rX) reported 10 minutes ago

  Thank you @Roku I've been paying $70 a month to @DIRECTV for the exact same channels as you all and you have way less commercials and better quality. Thank GOD I found Roku

• 
  Jerry Young (@xprezJerry) reported 11 minutes ago

  @Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku

• 
  unQuestionable.com 🍌 (@FoshayTower) reported 13 minutes ago

  @Roku Would you please add support for Siri Shortcuts / automations? I would love for my tv to have a trigger phrase to go to a specific app after turning on at a specific time of day, and could make that work with Shortcuts

• 
  Pencil Army (@pencil_army) reported 13 minutes ago

  Hey, @Roku, how many times do I have to hide "Soccer Zone" from my Home Screen before it actually stays hidden? Or is this some new feature where I will have to continue to keep doing every day? Would be nice if you could get the Hide function to work.

• 
  Jacque and Matt (@theDIYvillage) reported 14 minutes ago

  @Roku Yeah, nope. Not being able to remove Live TV & Live TV Guide is a no go. Access to inappropriately aged content for kids is unacceptable. Money talks I suppose. Fix it.

• 
  Matthew Smith (@MattSmithFOX13) reported 19 minutes ago

  @KirkYuhnke @MatthewKeysLive @Roku Our dumb TV is 10+ years old — biggest issue we’ve ever had: a volume button is a little touchy. We’ve swapped out smart tech multiple times, always on sale. Likely saved us a crazy amount of $$$ in a decade-plus.

• 
  Lee 🇺🇸 (@redneckleeusmc) reported 22 minutes ago

  @Roku @mohzam1997 Roll it back. Its awful.

• 
  Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported 26 minutes ago

  @Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?

• 
  phshbone (@phshbone) reported 26 minutes ago

  @Roku new layout is awful. Switching back to just individual apps on my smart tv

• 
  🌪Jeff Schipull🦌 (@ojkoj) reported 27 minutes ago

  @Roku And like… if i reset the tv itll work sometimes, but its a big hassle, and after troubleshooting it appears to be a software issue with the update.

• 
  1980s Boxing (@80sBoxing) reported 30 minutes ago

  @Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?

• 
  Morticia (@Morticia121212) reported 31 minutes ago

  @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

• 
  Javier 🌱 (@janilom81) reported 32 minutes ago

  @foxone @FIFAWorldCup My apologies Fox. The app issue is on @Roku.

• 
  Maya Belle (@cblanknyc) reported 32 minutes ago

  @Roku I just lost my job & started poring over every dollar going out. That’s when I found I’d paid $269.78 in monthlies for ESPN. Which I didn’t order & never watched in my life. Cancelled but could only get a month refund. I should’ve noticed, but didn’t. Please help.

• 
  DenyTheMarkClub™ (@DenyTheMarkClub) reported 33 minutes ago

  @Roku tv is by far the WORST! They are unstable and CANNOT manage their Products...I want my money back on this JUNK!!! (NOTE to self: Buy ANY product other than ROKU)

• 
  alex (@alexsears97) reported 36 minutes ago

  @Roku This new Home Screen is terrible

• 
  Alex (@undeadunion78) reported 37 minutes ago

  @Roku This is awful. Please let me revert back to the old home screen. I've praised my Roku tv and from here on out no more praise will be had.

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 38 minutes ago

  @TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  Sarah Young (@Sarah_young5314) reported 41 minutes ago

  @Roku, I’m not happy. We have a ONN Roku TV. We have an antenna. Until today, I could watch local channels. Now I can’t. I followed all the steps to fix this. Every one. Then I hoped onto chat and had to talk to two different reps, neither of which fixed the issue. One said (1)

• 
  alex (@alexsears97) reported 42 minutes ago

  @FehInsane @Roku Happening to me too. This update was terrible

• 
  Moe's Place (@MeetYouAtMoes) reported 46 minutes ago

  @Roku Thanks for the response. Yup. Tried that. Doesn't work. And the buffering is constant. It only happens on the Blaze App. It makes it completely unwatchable.

• 
  Niitefalls (@Niitefalls) reported 47 minutes ago

  @Roku AI bot trying to fix problems. lol

• 
  Osondu Esonwune (@OsonduEsonwune) reported 48 minutes ago

  @Roku @norcal06warrior Roku I’m having the same issue on the Netflix app on my Roku tv

• 
  Brian Kemm (@BrianKemm) reported 50 minutes ago

  @mrhappybw @Roku Boooo. Thanks for the intel. And, well, sigh. If I wanted to go through all the hassle (with no guaranteed fix), I’d just as soon start using a different brand if I have to log into everything again 🤡 These tech companies really are entirely out of their minds

• 
  Maureen Imrie (@maureenmcmahon8) reported 56 minutes ago

  @Roku I hate it and will replace and purchase a non Rolu. New screen is awful!

• 
  Stacey (@Nerd4915) reported 57 minutes ago

  @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

• 
  Mike (@Hyper_59) reported 1 hour ago

  @Roku you guys and whoever you have working over there are awful for releasing a tv software update and taking away home screen customization. I have a tv imput that i’m not using anymore (HDMI 2) and I can’t delete or hide it like we used to be able to. 😤🙄

• 
  ᴄᴏʀɪɴɴᴇ ᴍʏᴇʀs (@Pythonette) reported 1 hour ago

  @oletruckers1977 @Roku I certainly hope they have a problem with alt-Right hacks.

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 1 hour ago

  @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  cyberale60 (@cyberale60) reported 1 hour ago

  @Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons