Roku down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (31%)
• Sign in (29%)
• Buffering (18%)
• Playback Issues (18%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Apollo	Crashing	2 hours ago
Miami	Sign in	9 hours ago
Portland	Crashing	14 hours ago
Salt Lake City	Playback Issues	1 day ago
Boca Raton	Buffering	2 days ago
Bradford	Video Quality	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  julian. (@J_Wellz) reported 28 seconds ago

  crunchyroll app on the roku is actually the worst **** ever.

• 
  John Haverty (@havertyj) reported 2 minutes ago from Topeka, Kansas

  @YouTubeTV It would be awesome if you could use voice search on @Roku with @YouTubeTV. Not sure why it does not work, but would be nice if it could be used.

• 
  Riven (@ladyriven) reported 3 minutes ago

  I just loaded up Crunchyroll on the Roku for the first time in months, and what the hell did they do to this app? This is god awful.

• 
  sneaky pasta snake 🐍 (@thoroughlynerdy) reported 4 minutes ago

  Why did the YouTube app crash my Roku?? What did I ever do to it? Sigh, this is a sign I need to get back to grading, isn’t it?

• 
  Isaac ''Paper Garden'' Brown (@IPaperGardenB) reported 4 minutes ago

  Another question: Has the issues with HBO Max on Roku devices been resolved or are there still problems?

• 
  W@ld0 (@shackclerk) reported 5 minutes ago

  Youtube app on TCL @Roku not working. The app returns to homepage every time. I uninstalled/reinstalled and also rebooted but no luck. Updates to the app can't be uninstalled either.

• 
  Riven (@ladyriven) reported 5 minutes ago

  The first red flag is that you have to sign in manually now instead of typing a code into the website, wtf is that about? Nobody wants to type their password with the Roku remote.

• 
  Andrew Hiscock (@andrewjhiscock) reported 7 minutes ago

  I can’t wait to cancel DAZN later today, the apps on. The Firestick and Roku are legitimately awful. I don’t know where I will watch NFL next year. But it won’t be DAZN.

• 
  Joshua (@the_silentguy) reported 7 minutes ago

  On Roku, the #Crunchyroll app keeps showing an error on One Piece but the other shows work fine😤

• 
  Joshed Is Here 🌊 #FBR (@Joshed) reported 10 minutes ago

  @TeamYouTube It does not happen on the website, it happens on the app on Roku and on Google TV. Clearing cache and data or reinstalling the app does not fix the problem. Intermittently the home section will just have a back to top button. No videos.

• 
  Ryan (@TheDirtyPolak) reported 11 minutes ago

  @AppleTV @AppleSupport rented a movie via the appletv app on roku. The movie will not play. Error every time. Plays on my ipad though. I did not pay to watch it on my ipad. Whats the deal

• 
  Jᵃᵐᵉˢ Tʷᵃᵗˢᵃᶜᵏ (@Tetrisdroid) reported 12 minutes ago

  @martystronguk @YouTube @Roku Thanks, unfortunately the issue remains.

• 
  Anouska Jones 💙 (@AnouskaJones) reported 12 minutes ago

  @RokuSupport Hey something is wrong with the All4 channel on Roku! After most of the adverts it stops playing and an error message comes up. It then goes back to the start of the episode. Very annoying! Please help.

• 
  Teri Williams (@teri4designs) reported 14 minutes ago

  @WaterDean If its a buffering problem they may need to switch out your box unless you're powered by Roku

• 
  Marty Strong (@martystronguk) reported 20 minutes ago

  @Tetrisdroid @YouTube @Roku Same for me. If you open another ago e first, then go home and open YouTube it should work.

• 
  ERICtraOrdinary⚜️ (@leRoiSoleil2020) reported 24 minutes ago

  @simplykosmic That lil ***** got his own tv with just DogTV. He better get his 15 pound *** outta my bed with this laying on the remote. Imma fix him *siri open Roku app*.

• 
  glen cornhill 📡💙🛰️ (@CornhillGlen) reported 28 minutes ago

  @ERBofHistory @Roku Don’t know how you can make it work but a Kong Vs Godzilla rap battle would be cool 😎

• 
  Stephen Brown (@YepStephenBrown) reported 29 minutes ago

  @MattRacquet @GoodLuckGaelen Correct. At least, as far as I have been able to work out. It's obviously a restricted broadcast agreement - maybe they don't want you watching the cable channel via a digital platform? I have to constantly exit TC+ from my Roku and go back to Cable.

• 
  Kiero Tus Chichis (@pats12mel_) reported 30 minutes ago

  @abbbbs_xo Oh wth. It has to be the internet connection or another issue. Cuz I’ve had a roku tv for 2 years now and never have had a problem with Netflix. It’s honestly prob the best app I’ve had on the tv

• 
  Mickey Swain (@no2la2ny) reported 31 minutes ago

  @ryderjj89 @hulu_support Using our roku stuck today and the app works fine. Samsung TV and firesticks still don't work well. Did everything they suggested. Now I'm seriously considering going back to YouTube tv. 81 dollars a month for this.

• 
  Amy (@amyewilkins) reported 31 minutes ago from Los Angeles, California

  @AppleTV your @Roku app keeps giving me a “There is a problem loading this video, if this continues check your internet connection” error, but every other app works fine, so it’s not the internet connection.

• 
  Kevin (@truegemini614) reported 31 minutes ago

  @abbbbs_xo Never have any issues with my Roku TV

• 
  Rich Moy (@rich_moy) reported 34 minutes ago

  @micmcdon @nicolecapatasto @TedLasso I can’t get the Apple TV app to work on my Roku and Ted Lasso is why I keep trying!

• 
  Kiero Tus Chichis (@pats12mel_) reported 36 minutes ago

  @abbbbs_xo What’s the problem with it? I have a roku tv but I’ve never had a problem wit Netflix

• 
  abbs (@abbbbs_xo) reported 39 minutes ago

  Does anyone else’s Netflix app absolutely suck on their Roku tv?? Bc we have 2 Roku tvs and Netflix is the worst app ever

• 
  Lisa Gibbs (@lisalouise999) reported 41 minutes ago

  @Roku the YouTube app is absolutely broken on Roku now. You can sometimes get it to work, but 80pc of the time it crashes the whole box. Removing and re-adding the app doesn't help

• 
  HotHouseFlowers (@TF_PFoz) reported 45 minutes ago

  Trying to watch WW84 off Amazon on a brand new Roku and it's awful quality and keeps crashing. Missus had the same issue with Prime tv stuff yesterday. Netflix trucking like a trooper though. Irritated paying premium price for it. Wish you could DL to device first then play

• 
  Nicola Baltimore (@Nicolab) reported 51 minutes ago

  @discoveryplus your app takes me to a black screen after each episode on my Roku and I have to exit an relaunch the app instead of auto playing the next episode. This seems like a dealbreaker to me. I noticed that there are many with the same issue. I guess I’ll have to cancel.

• 
  Jᵃᵐᵉˢ Tʷᵃᵗˢᵃᶜᵏ (@Tetrisdroid) reported 58 minutes ago

  Cheers @YouTube for the awful @Roku app update. Now it crashes the box every time I try to launch the app. 🙄

• 
  Daniel R Pascale (@Squalie2) reported 60 minutes ago

  @espn @disneyplus you gotta make this right for your customers. Folks like me got charged 2x from Roku & ESPN+ app & only saw 2 fights by the time it was fixed. No one will help. I’ve now wasted 2 hours trying. This was not a limited problem.