Roku down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Sign in (30%)
• Crashing (29%)
• Playback Issues (20%)
• Buffering (17%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Tampico	Playback Issues	2 hours ago
Brentwood	Sign in	4 hours ago
Beaver Falls	Sign in	6 hours ago
Las Vegas	Buffering	22 hours ago
Frisco	Playback Issues	1 day ago
Lee's Summit	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Britt (@BrittneeEdgar) reported 1 minute ago

  @Netflixhelps I am having problems on my Roku TV. I go to open the app, select a show, and it freezes and crashes.

• 
  Janeminty (@janeminty) reported 4 minutes ago

  @Ask_Spectrum @sassysorciere Enough of us have alerted you about the TLC-Roku issue for it to be “active.” In fact, the audio/video just started losing sync again 5 min ago

• 
  jim absher (@jlabsher) reported 6 minutes ago

  @JohnnyJet @Roku Amex should fix immediately, that is why they are a mid to upper tier card

• 
  John D Echols Jr (@JohnDEcholsJr3) reported 8 minutes ago

  @BenderTubeOG well that thing work with a roku tv? yes or no? can u give a answer on that?

• 
  Whiskypalian, Esq 🏴‍☠️ (@WhiskypalianEsq) reported 10 minutes ago

  Does anyone else have issues with their (I know cheap) @Hisense_USA @Roku @netflix ? Discovery+ is fine but Netflix is always a struggle

• 
  odbol (@odbol) reported 12 minutes ago

  @benedictevans Your first mistake was trying to buy an Apple TV. They are the worst designed out of all the TVs. Roku is so many leagues better it's embarrassing. Roku has a usable remote, and doesn't suggest you pay for movies you search for if they're available on your streaming services.

• 
  John (@Mr___Boy) reported 13 minutes ago

  .@RokuSupport @RokuUK hi I'm sure when I signed up for a Roku account I got an email afterwards offering a free trial of StarzPlay but I can't find it. Is it possible you can help me?

• 
  Gerald Garner (@CampHopeMVP) reported 13 minutes ago

  @GreekFire23 @RaoulGMI Since we’re doing it...the Roku app asks me to login every time which is a real ***** w a tv remote. Just nitpicking on UX and it’s probably a crazy busy time on the servers w the marketing around the event last week. Big fan of the content and appreciate it either way

• 
  Puertorrican (@vanka76) reported 14 minutes ago

  @Roku Did something happen to the HBO Max app? It's not working properly. I've been trying all day watching content but it gets to this point where keeps loading and nothing happens.

• 
  VimeoStaff (@VimeoStaff) reported 15 minutes ago

  @RealBarryJowers Hi there, We’re writing to follow up about the ongoing issues you experienced accessing the Vimeo app on Roku. Since we last wrote, our team of app developers has been diligently working to resolve this matter. **We are happy to report that we have now resol...

• 
  Petty King (@AustinLavigne) reported 16 minutes ago

  @CineplexMovies @Roku hey was wondering why I can’t sign into my email on the app without my email cutting in half? Please help.

• 
  Juan Mario Agudelo (@jagudelo) reported 17 minutes ago

  @Roku so apparently I can't watch @hbomax on your platform because I went direct to @hbomax and didn't subscribe through you? Don't have that issue with Fire stick.

• 
  Julie 💯-lin (@juliawun) reported 18 minutes ago

  @RokuSupport my brand new Roku crashes every 3 minutes in every streaming app but Netflix. I’ve tried resetting my device multiple times, and different wifi networks all with the same result. Can y’all help me or should I return this for an Apple TV?

• 
  Dharma 🧢 (@11Dharma11) reported 19 minutes ago

  @RokuSupport rec. error nw-6-503 on roku for netflix, shows all connections working but still getting error message.

• 
  Max Wyner (@Sheupe) reported 22 minutes ago

  @PeacockTVCare @texturtle It doesn’t work on the Roku app

• 
  Hillary Weppler (@wepples) reported 27 minutes ago

  @loral_lee I only rent with scene points...it works on our roku but the app doesn’t work. Sometimes I wanna watch in bed not on tv!

• 
  Stryxo (@Stryxo) reported 30 minutes ago

  Does funimation’s marathon mode actually work for anyone? I’ve tried it on Roku, apple, pc, console, and mobile and it hasn’t worked once

• 
  Joe 🤷🏻‍♂️ (@AsaNebel) reported 33 minutes ago

  @HBOMaxHelp won’t work on my Roku. Just loads and then kicks me to my Roku homepage. 😡

• 
  Jim Far-Sighted (@jlock4820) reported 33 minutes ago

  @IamKingFluffy @edna94 I use Roku and I don’t notice major problems. It’s more clunky than anything. But not being able to pause or reverse live TV is stupid.

• 
  Travel Business Opportunity (@TravelBizOpp) reported 34 minutes ago

  JohnnyJet: .@Roku seriously has the worst refund policies. Our 19-month old daughter accidently purchased a yearly ESPN+ subscription while crazy clicking the controller and I only found out via my AMEX alert. Roku says we can't refund. We never watched a second of ESPN+. R…

• 
  CassieLeigh (@CassieL72653611) reported 35 minutes ago

  @netflix We need an update for the app on @Roku !! Netflix is crashing and every other app is fine!! Please fix

• 
  Joe 🤷🏻‍♂️ (@AsaNebel) reported 39 minutes ago

  @hbomax why won’t HBOMAX work on my Roku?!?! I’ve deleted and installed 15 times and it won’t work. It just loads and then kicks me to the roku’s Home page. So frustrating 🤬

• 
  Jason (@jasonojother) reported 39 minutes ago

  I’ve had appletv since it the ****** original that didn’t really work. We have a 2nd and current gen now. With the appletv app on the el cheapo wal mart Roku TV, and the apps on the tv, we never touch the apple. If apple built this set 10 years ago? AppleTV would’ve been huge.

• 
  Frederic M. Douglas (@Douglas_Ent_Law) reported 43 minutes ago

  @JohnnyJet @Roku I guess you will have to develop an interest in UFC fights. @Roku sure is going to get more problems than benefit from this policy.

• 
  Lee ♞ (@nyaitsuu) reported 44 minutes ago

  the worst thing about @Amazon is that they wont make a @Twitch app for Roku. that and the pissing in bottles. both things equally bad, i think.

• 
  Jamie McLaughlin (@jjsmclaughlin) reported 48 minutes ago

  @YNWA__1965 @Yazzy_321 @virginmedia I had to go through a lot to debug our home WiFi when lockdown started. The problem turned out to be a Roku dongle remote. It's worth debugging this stuff, if it is a WiFi problem. Trial and error will work eventually.

• 
  芸武 (@SolRadiant7) reported 50 minutes ago

  Roku is one of THE worst Avatars.

• 
  Ocho🇺🇸🇨🇴 (@livyourz) reported 56 minutes ago

  My roku remote don’t work I’m pissed

• 
  Jerad Moore (@jerad20) reported 57 minutes ago from Crestview Hills, Kentucky

  @BoxCast how do I watch a broadcast that I purchased on my roku, instead of on my phone? I don’t have a way to enter in the link? Could you help?

• 
  jade ( ˘ ³˘)🍋 tfatws ♪ (@intruxxxx) reported 57 minutes ago

  @Diamondalexo @krisprivi it’s TERRIBLE on roku. they rushed it i fear