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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sherbrooke |
Crashing | |
 Hicksville |
Playback Issues | |
| Timonium |
Playback Issues | |
| Statesville |
Crashing | |
 Santa Maria |
Sign in | |
| Pleasant Hill |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Manny
(@moevrythng35) reported
@MetroByTMobile #freeme you guys have the worst policy. 180 days before we can unlock our phones we already have paid off. Good tactic to keep stealing our money and not provide the service you promised. #worstservice. I didnt even get the offer for the free roku. Yall are awful.
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Marie Farrell (she/her) Wear a Mask!
(@littleredhead33) reported
@hbomax Fix the problem on @Roku I canceled my HBO max because it doesn’t work on my roku stick! Everything else does.
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Lisa Adams
(@LMKAdams) reported
Just discovered I can control the basement Roku from my phone upstairs. The confusion in my kids’ voices is so entertaining. (I’m TERRIBLE but also NOT SORRY.)
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courtney
(@ckbae_) reported
Last year when we moved, my Vizio smart tv got broken, I had it for close to 8 years & it would’ve kept on living if Nala hadn’t knocked it off the stand We got the same size smart tv but this time Roku. IT IS SO GLITCHY & ANNOYING... half the time the remote doesn’t work either
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em ⁷
(@rosadoyoongi) reported
that was really good but i'm still pissed it roku app thingy didn't work :-//
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Matthew Roche
(@SQLAllFather) reported
@notaboutthecell @hulu_support My experience with @hulu_support was as broken and frustrating as my experience with the Hulu app for Roku. Fingers crossed someone at Hulu will look into RN 27866322. My support tech Darwin was fine, but the tools and processes worked against him and me at every step.
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Todd Clay
(@cityguyusa) reported
@roku @youtube @YouTubeCreators #Roku I think you may need to fix your Youtube interface so your OK button closes the skip commercial button or maybe that's the #Youtube app? It seems to be working as a play/pause button.
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Lightsabermetrics 2021: Tournament Edition EX
(@dadpuncher69) reported
@jralamood They made sure that their Roku app was the slowest and worst one on the entire platform.
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Briley Boisvert
(@4thandLife) reported
@Roku help! How exactly can I tell my device that the wireless password IS correct and it is wrong?
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Matthew Roche
(@SQLAllFather) reported
The @hulu @hulu_support app for @Roku is so broken. Try re-watching a series, and each next episode starts playing a minute from the end, despite playing to the end the last time through. Incredibly frustrating. Please fix it.
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Courtney Sedgwick
(@csedgwica) reported
@hulu have you had complaints about the Hulu app on the Google TV? Ours gets stuck on ads. So an ad video will start and freeze. The only the audio will play until you hit back. This only happens on our Google TV. Roku and PS4 aps work fine
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dave
(@ds1977) reported
@VerizonSupport Don’t have anything plugged in. It’s all work laptops and streaming tv on roku. Regular tv is fine.
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Michele Schlachter
(@MSchlachter100) reported
My issue of concern is regarding your support of censorship by writing companies such as AT&T, Verizon, Roku, Amazon, Apple, Comcast, Charter Comm, Dish, Cox Comm, Altice, Google, and Hulu. I intend to write all these companies, many of which I pay for their services and let
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Jas
(@xcuse_mykarisma) reported
Troi is really doing something to this damn roku remote and I am not appropriately equipped with the technological knowledge to fix the ****
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Derek House
(@DEREKtHOUSE) reported
@netflix Past two days, experiencing multiple issues on Roku Express and separate Roku TV. Freezing during streaming, subtitles continue, video doesn't. Have done all Roku troubleshooting. Are there known issues with current build on Roku devices or can we get assistance?
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Kyle
(@1TotallyKyle) reported
My parents FT me, and then call me while I’m busy and can’t answer, before finally texting me “big problem with tv please call ” They didn’t know how to close out of a roku app G’bless em
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🌈 Nicky 🌈
(@DisneyAndMyDog) reported
@Roku Yes but Disney plus does not work on Roku anymore. The sound is fuzzy & a couple of seconds wrong. Lips not synchronized to sound at all in English with non audio description. Disney plus is completely unwatchable on Roku & no one your end or @DisneyPlusUK end will help fix it.
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Smoking the Halfling Leaf
(@FartSonic) reported
@gettinmelt @AndrewJitsu @PlutoTV There's a reason I still have it on my Roku and throw it on at work. Just leave it on for hours and it's just bangers one after the other
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InsolentBastard
(@InsolentBastard) reported
@TeamYouTube Live chat on TCL ROKU TV for live streams is not loading or even buffering on channels. Live chat is working for same channels on my android device. Issue going on at least 3 weeks now.
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⁷ 💜🐯Ɩơ۷ɛıʂɱųɬųąƖ🐰💜 ⁷
(@TaeKook_myheart) reported
@MTV Many people couldn't watch BTS Unplugged. Getting a free pass didn't work. I feel like it should have been made easier to watch it. On Roku, I feel no cable provider should be required. #BTSUnplugged
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🌈 Nicky 🌈
(@DisneyAndMyDog) reported
@RokuSupport I will do. It is on both Roku devices I have tried. Both new, current & all up to date & wifi speed ok. All other apps work well apart from @DisneyPlusUK. Sound makes it unwatchable. Another Twitter person having same issue. She is will not be renewing her Disney due to it. Tar.
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Marcy Webb
(@asexualflower) reported
@VimeoStaff I’ve been having issues with playback on Roku also
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Srotiartehtllik
(@z34L0T) reported
@ValueAnalyst1 @comcast @Roku It’s my personal experience that if you’re specific about the problem you’re having, they’ll get it fixed. Any service issues should be responded to quickly.
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ShrimpFriedRice🍤🍚
(@Iam_MingLeee) reported
Ugh My Roku App Is Not Working Wtf
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(Rebəl) We Are Not Your Kind!
(@Smoke3x) reported
@longliverockdoc can I watch this on my TV using a Xbox/roku/smartTV/PlayStation or am I limited to a handheld device or laptop? Help
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Matt
(@ScoobyDouglass) reported
.@netflix Why does the rewind 10 seconds feature no longer work? I thought it was just @Roku but it doesn't work on my Fire Stick, nor does it work for people all over the internet looking to eachother for a solution and coming up empty. Can we count on you make it good again?
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Stan Holmes
(@StanHolmes08) reported
@CommanderClark8 I thought I read before that you would have to sign up for a Peacock account on your own rather than migrating since some people already have it. Hopefully it'll work out. I have so many problems with it crashing on my Roku that I don't mind the switch. Only works on my phone.
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Eat_The_Cake_Anna_Mae
(@IMO54103432) reported
@RokuSupport @Roku Are you aware of the "work-around" option for @Ask_Spectrum customers pertaining to their streaming app?
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Marlon Vlogger
(@MarlonVlogger) reported
You only realise how good Sonos is after you try and stream a track from Google Drive on your phone to a Roku and it stutters constantly.... really need a fix for streaming music from phones, really important for musicians at least.
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Candice
(@Candi12301) reported
@kdmd907 Does the Apple TV come with a hdmi cable. If it does you should be able to hook that in and it should work. If not I would ask Apple for help. I have Roku so it was pretty easy for me to hook up.