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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (23%)
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Playback Issues (22%)
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Buffering (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Minneapolis |
Sign in | |
| Ashburn |
Crashing | |
| Troy |
Video Quality | |
| Melbourne |
Crashing | |
 Cambridge |
Sign in | |
| San Jose |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Swenson
(@ctigeek) reported
@Ladewig I was just looking at that model! Question: do they force you to connect it to the internet before it'll work? I really don't want a smart connected tv. I just need something to display Roku and Switch.
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gee
(@cafeconleche38) reported
i updated to ios 15 but now my airplay won't work with my roku tv and my airpods won't connect either?? lol
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TCL USA
(@TCL_USA) reported
@magicnorman @Roku @netflix Hi there! Please check if your TV is currently up to date with the latest software. You can also try uninstalling and reinstalling the Netflix application as well to see if those issues dismiss.
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Rod Henegar
(@Rod4444) reported
@UncleGMan4 @Hunter22Shannon @YouTubeTV New Roku devices cannot access YouTubeTV. I have older ones with no problems and a new one, no dice.
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Rei Zayaki 🍷 Host Vtuber 🌃 DEBUT LATE FALL
(@Rei_Zayaki) reported
Hanging out with @RokuChanPlays and @SpicaIllustrate at a mall and Roku just called me a Host out loud... Please help me.
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Brent D. Stump
(@BrentontheDL) reported
@YouTubeTV There's no way this is an @NBCUniversal issue. They want as many eyes on their commercials as possible. This is an issue of Google greed. Just like their beef with Roku. Lose these channels, and I'm out.
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GiftofAmber 🐥👑
(@GoAFemslash) reported
@askparamount @paramountplus Why do we pay for a service that doesn’t work?? I STILL can’t access the Tonys via Prime Video channel on Roku on Smart TV. I even searched! The only livestream was whats on CBS & there’s no recording of the Tonys!!!!!
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brooke
(@brookehorse_) reported
@WITCHMOUSE666 things that support that are around $200 on avg, and the cheapest option ($100) requires an external hard drive to store recorded content on and doesn't work with chromecast so you'd need to either watch on your phone or get a roku/firestick in addition, the jeopardy! streaming>
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Dragana Mendel, MBA
(@DraganaMendel) reported
@skaushi "Roku has no privacy issues because consumer gives permission at setup" <--- wow, that's a huge stretch! If $ROKU starts pushing too many ads and becomes as intrusive as $FB, people will chose not to spend money on this device.
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Darren Bratton
(@mobydee71) reported
my @hbomax #roku channel has updated 2 times in last week & it's still doesn't work right...When I'm watching an episode of a show & it ends I have to push the back button 4-6 times before it will go back to the main #HBOMAX menu!
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Hope
(@JustineHMathews) reported
@hbomax hello, build 51645 on the Roku and my back button seems to no longer work. From my GUI changes I'm guessing a recent update broke it? Is this a known issue?
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Sinistar77
(@sinistar77) reported
@netflix problems with streaming from Roku.
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😷😷
(@CynCyn37) reported
@capthlr Agree. I’m almost there anyway with the @Roku issue. Dropping channels will be the end for me…..@YouTubeTV
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Paul Andrew Bentley
(@Paulbentley1981) reported
@SupaDupaQQ I have multiple chromecasts use them all the time have tried firestick/Roku but always end up going back to chromecast they just work everytime would definitely recommend
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Sleepy_Justin
(@SleepyJustin1) reported
@Trash__Baby PS4 app, I've been told some apps work better than others but that the PS4 and Roku app were botched before this last update. Before I straight up couldn't rewind, fast forward or pause without having numerous problems and the app eventually just crashing. Works fine now though.
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James Reid (JLR!)
(@CostSegAdvisor) reported
@StatBoyDrew Originally had Roku (l2013 now retired) then got two FireTV. WiFi was terrible in apt so wife wanted AppleTV because daughter in DC had one. Then got TV with new Roku and two more FireTV • 1 Roku / AppleTV one TV • 4 FireTV • trusty: ustvgo dot TV for iPad, phone, other
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𓂀 𝔾𝕣𝕖𝕖𝕟𝔼𝕪𝕖𝕤𝟜𝕄𝕖ℙℝ𝟠𝟟 𓂀
(@GreenEyes4Music) reported
Why do none of my other headphones work with your control anymore, @Roku? I used to be able to plug in my @beatsbydre & it works amazing. But now it will only take @JBLaudio headphones it came with the control. #RokuHelp #Confused
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knapplc
(@knapplc) reported
Anyone having trouble with Netflix on the Roku tonight?
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courtney
(@upthecatpunx) reported
I’ve been able to watch maybe 10 mins of Foundation because the Apple app on Roku just doesn’t wanna work. Just don’t offer something if you’re gonna make it impossible to use? I had these issues last year too, so it isn’t just now/this show/my internet.
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❤Shell ❤
(@Bubblyshell) reported
@Roku I am struggling to watch Netflix on my new roku stick it comes up with an error message of nw-4-8
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Haley Lynn
(@haleyL92) reported
@hulu_support can’t watch anything on Hulu on my Roku without 15mins in it tells me “we’re having trouble playing that.” ALL DAY 😭
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Nicoletta Maria
(@raven8549) reported
@Roku The green leaves. Can roku fix its streaming stick. Like all the apps have been crashing lately. #ROKU @Roku
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Steve Reynolds
(@reynoldstop20) reported
@TVMoJoe @hbomax @Roku Ah, that’s why the profile screen and the loading icons look different. It worked so much better this weekend than the last few months. (Now if we only knew why the Apple TV app on Roku refuses to work. Had to improvise to watch Ted Lasso this weekend.)
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𝔐𝔬𝔱𝔥𝔢𝔯𝔟𝔬𝔞𝔯𝔡
(@grilledfishcake) reported
If you ever need to rewind something on Roku, no you do not! It will crash every time 😎 I love it here
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Rod Henegar
(@Rod4444) reported
@MikeMarkz @Hunter22Shannon @YouTubeTV New Roku devices cannot access YouTubeTV. I have older ones with no problems and a new one, no dice.
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Trelynda Kerr
(@tre0808) reported
@AmyArgetsinger Lol! If you are on your tv that has roku , with your remote hit the home button, then click on search, then type in the channel you are looking for. Then install it, if not already installed. Then go to app and sign in! Then you will be good to go lol
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Abi Renalne
(@aenlander) reported
@RokuSupport I have a new Express Roku and keep getting error message when trying to add channels. WiFi connection is good and I've tried a factory reset - any suggestions?
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Eastside Slim
(@BeEasy_LiveLife) reported
Don’t understand why an app will work on my living room tv but not on my bedroom tv. Both roku’ & on the same internet
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DesignatedRob
(@RobDesignated) reported
Hey @Roku, why is your customer support trying to tell people that this 4 year old "app cannot install" issue is "brand new" and will be "resolved soon"? Def never buying yalls **** again
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Danny 🇺🇸⚾️🍕🤪
(@LifeInAFishbowl) reported
Spent the last 2 hours with three different @Roku boxes trying to get the stupid ******* software "updates" to work and "restart" so it will work. Three different boxes. Not worth a ****. I've had to make multiple trips to Target. This stuff sucks.