Is Roku down?
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Playback Issues (25%)
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Crashing (25%)
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Buffering (18%)
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Video Quality (1%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Playback Issues | |
| Lewis Center |
Crashing | |
| Philadelphia |
Crashing | |
| North Canton |
Sign in | |
| Amesbury |
Playback Issues | |
 Teresina |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Crgfree
(@Crgfree1) reported
@UFCFightPass I planned to watch this but ufc fight pass on my roku has been down for over 24 hours. I've tried a dozen times to get it 2 launch but it wont. I reset roku 4 times, I redownloaded it twice, I have most up to date version of both app and roku settings. Please fix this.
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🟣LightslicerGP
(@LightslicerGP) reported
@Google @madebygoogle can you make the command "hey google, search Xbox on the roku tv" to work please? I have to say "search up" every time and it's kinda annoying when it says it doesn't get it
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Curtis Haraway
(@CurtisHaraway) reported
@urltv I NEED HELP...I JUS ACTIVATED MY SUBSCRIPTION TO THE APP BUT ITS SAYING MY SUBSCRIPTION IS EXPIRED ON TBE APP ON THE ROKU...SAME ACCOUNT ON MY PHONE SO WHY CANT I VIEW ON MY ROKU????????
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Jay Diaz
(@lucmissedme) reported
@AmazonHelp Same as mentioned above. Videos on the Prima App on my Roku will not play. When a movie or show is selected it stays stuck on the loading screen and eventually times out. Then prompts you to go to the help page. Looked for updates. Deleted and reinstalled the app. Nothing works.
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Brett Rose
(@brettrose45R) reported
@LiveDirtUpdates @dirtvision Been seeing others with that issue. I’ve had zero issues. I have a Roku TV and have the DV app on my tv. I’m understanding the Firestick users are mostly having the problem.
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Landon Fausett
(@landon_fausett) reported
@RokuSupport My Roku device is glitching. When I'm streaming any channel it all of a sudden automatically takes me back to the home menu. Tried everything, resets, unplugging, NOTHING WORKS! Please help! Maybe a software update to fix the problem.
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Todd
(@LorencTodd) reported
@YESNetwork Your app on Roku won't load after logging in. Goes back to the Roku home screen. Tried on 2 separate devices. Uninstaled/reinstalled and still didn't work.
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NICE KICKS GABE ❼
(@nicekicksgabe) reported
Y’all not broken up until you find her Roku remote
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DavidR
(@avs4life) reported
@RokuSupport My power and volume button doesn’t work anymore. I have Roku premier plus.
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Rhiannon
(@reborns4smiles) reported
@RokuSupport @Roku please fix the you tube app. It isn’t working at all!
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TheJolliestRoger
(@TheJolliest) reported
@RokuSupport Finally bought my own roku! But I can even get through the first setup page because my remote doesn't work. The only advice I can get is "change the batteries". Do I AlREADY have to buy a new thing? So far it's not worth it.
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CCTakato 🏳️🌈
(@CCTakato) reported
Please @WatchVRV fix the problem with your Roku app always signing me out automatically whenever I exit the app so I have to sign back in again to watch it.
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Amy
(@runlikeagirl) reported
Twitter land …If you are getting an error when trying to open YouTube or YouTubeTV on your roku unplug your tv for 10 sec and plug back in. It has worked for multiple people with this issue today.
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oxezee🤝
(@oxezeee) reported
if only the YES app could work on my roku
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Jay Diaz
(@lucmissedme) reported
@AmazonHelp @ineedafinghug Having this issue as well with my Roku.
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Monique’s Binder
(@_JayBryant) reported
My mom said she’s gone FT me later to help set up her Roku. Lord help me cause my patience is short as hell
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Sam darnell
(@Samdarnell9) reported
@MLW @AliciaAtout @VICETV I can't find the previous weeks episode on my roku i got the app please help
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(((anti-antisemite)))
(@Tristanshouts) reported
@netflix Why can I get Netflix on my phone and computer but on my tv via Roku I am getting the message “netflix internal error”???? What’s going on?
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The Category Is:
(@crixlee) reported
from
Los Angeles, California
Dear @hulu, Whenever an episode loads in auto play, I lose sound. I have to back out and play again. EVERY. TIME. Your app is the ONLY ONE I’m having problems with on Roku. Please fix because there’s not enough going on to justify paying for **** that works 75% of the time.
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Jay Dizzle
(@jdoug82) reported
I see @BallySports haven't fixed xed any of their app for @Roku . It is ******* terrible. Audio a full 1.5 minutes ahead of video #sinclairsucks
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Ms. Sudz, Esq. 🇭🇹
(@Sudsssy) reported
@hulu_support No. It didn’t work. I even got a new Roku (bc I wanted one), and it’s still doing this. So I know it’s a Hulu issue.
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Ryan Novosielski
(@RyanNovosielski) reported
@Showtime I'm really getting pretty pissed off about how many times I have to login or reactivate my Roku to use the Showtime subscription that I pay for, which is a lot of money in the aggregate. Why do you have so little regard for the people actually paying for your service?
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fonedoc
(@fonedoc) reported
@CordCuttersNews What's up with the volume on the #roku remote not working after this new update?
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fonedoc
(@fonedoc) reported
@KingSalmons @RokuSupport Same issue 3 different #roku devices. Timeline for resolution?
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Elyse Weise
(@ElyseWeise) reported
@RokuSupport all three of our Roku remotes lost volume and power function. We used your instructions to fix two but the third remote has lost all functionality and it is not a battery issue. How can we fix it until the OS update is available?
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private
(@private81171189) reported
@RokuTVDeveloper @RokuSupport ROKU WHAT ARE DOING. 1ST. YOU KNOCK ME OFF OF YOUTUBE T.V.. THEN YOU LOCK ME OUT OF HBOMAX ALL ON ROKUTV. I USED TO BE ABELE TO SIGN IN TO HBOMAX WITH A PROVIDER. NOW THERE IS NONE. WHAT'S GOING ON!!. CORRECT THIS. OR I'M SWITHCHING TO APPLE TV. F.M.
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The Category Is:
(@crixlee) reported
from
Los Angeles, California
@PeacockTVCare it’s on Roku and I know how to turn on captioning. I tried SEVERAL times and got the “caption text sample.” It’s ON but not working. I just tried it again.
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MavEric the Collector (Sim/NumPy)
(@realericbartelt) reported
@AmazonHelp When are you going to allow users to disable previews while browsing for movies? It is creating issues with my receiver & roku. This needs to be fixed!
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Roger the Dodger
(@RogerThomas1288) reported
@neontaster Another one. I just moved. For my wireless digital TV with major carrier I went Firestick, but slow channel loads & constant buffering. Carrier Tech came out. Saw I used Firestick & said, "that's your problem. FS is notoriously slow. Get a Roku" I switched & Roku works great.
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Gumbydammit
(@ben061184) reported
@TeamYouTube I keep getting a "licensing error" when trying to watch YouTubeTV on the roku, both through the YouTubeTV app, and then through regular YouTube. But from the same house and IP, it works just fine on my PS4.