Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Sign in (28%)
• Crashing (28%)
• Playback Issues (20%)
• Buffering (19%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Kite	Buffering	1 day ago
Springfield	Sign in	2 days ago
Weiser	Playback Issues	4 days ago
Esmeraldas	Buffering	4 days ago
Tulsa	Buffering	5 days ago
Township of Evan	Buffering	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🤔🤦‍♂️🤷‍♂️ (@TwittaElite) reported 59 seconds ago

  Contacted @RokuSupport last week after their own service (@TheRokuChannel) stopped working properly. A week and a half later, it's still not working. So glad I don't have a subscription through the Roku Channel or I'd be upset.

• 
  Ann_Elyse (@Ann_Elyse) reported 2 minutes ago

  @hulu_support Hulu live is down AGAIN on all platforms - Roku, app, etc. I've tried all of your steps and nothing works . . . the problem is on your end not the customer!

• 
  . (@InfraCards) reported 5 minutes ago

  @YouTubeTV your @Roku app is awful and doesn’t work properly. Please fix or remove.

• 
  Glenn 🇺🇲⚓️ (@gcanderson57) reported 5 minutes ago

  @PlutoTV I'm having a lot of issues with your app on my @Roku . The app freezes during commercials and I have exit to Home. My ROKU is running software version 15.1.4 Build 3321. Yes I've restarted the unit and no it doesn't help. Your app is version 5.45 Build 3 I've cleared the ROKU cache, removed & reinstalled your app.

• 
  EriePop⁷🌈❣🖤 (@ErieP0P) reported 7 minutes ago

  @gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞

• 
  Periodic Audio: Mobile First Hi-Fi 🏴‍☠️ (@periodicaudio) reported 8 minutes ago

  Not to mention, @roku, an app I PAID FOR was deleted and there's no way to reinstall without buying it again. Where do I send the bill to, so you can reimburse me? Seriously you have a great system, but your updates are horribly broken and ruin the system.

• 
  RyanS (@RyShan24) reported 8 minutes ago

  @rumblevideo I have a brand new @Roku tv and can’t watch your podcasts on any speed but 1 fix that ****!

• 
  Dr. Dani (@chenIeguy) reported 9 minutes ago

  just had to factory reset the tv because it just wouldn’t update and literally wouldn’t let me leave the update screen 🫶🏻🫶🏻 @Roku i have some really awful words for you

• 
  Sera (@Seraknits) reported 9 minutes ago

  Don’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.

• 
  Adam Billmann (@AdamBillmann) reported 10 minutes ago

  @Verizon hey, why does my home internet default to a different location then I’m at? I cant get my @watchfoxone to work correct because it’s giving me Chicago as my local news, not Milwaukee! How can I fix this? I updated my correct address on @Roku

• 
  Watermelon Sugar (Bisan's version) (@HippieChic82) reported 11 minutes ago

  Even after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??

• 
  justagirl (@Rantsofnotfame) reported 16 minutes ago

  @RokidGlobal So I can’t even get my WiFi to work with my Roku….

• 
  drewisgod6372 (@Andrew94722910) reported 18 minutes ago

  Somebody help me find the Roku remote

• 
  Jeremy Coles (@JeremyTColes) reported 21 minutes ago

  @russ998 @Thrones_Facts I buy the cheapest Roku TV’s that Walmart/target sell in their respective sizes, and I did not have any issues seeing what was happening.

• 
  V@rified Packer Fan (@zhotster) reported 21 minutes ago

  @CoachDrewNelson I have been getting tons of notifications from @Roku. I found out on Reddit that it was a Roku tech problem, not a hacker. Hope it's the same for you.

• 
  austin bb (@popespeed) reported 23 minutes ago

  @Sling on @Roku Sling channels with scoreboard inset (e.g. ESPN), the Roku "*" function button does not work (to bring up menu to adjust brightness/other settings). Have to exit to a different channel before I can adjust settings. Is there a fix (or way to disable scoreboards)?

• 
  Support Your Producing Housewives (@RespectProdHWs) reported 26 minutes ago

  FYI - no one sure ever by another #tcltv #rokutv - they are the worst. And then you call and the phone hangs up. Never again. @Roku @TCL_USA

• 
  A Shubert (@ashubert) reported 27 minutes ago

  @YouTube @RokuSupport @Roku Also when watching YouTube and listening on private listening the controls on the iPhone app don't work either. You can't pause a video replay a video backspace you can't exit nothing you can see your finger moving on the pad but it doesn't do anything. Only w YT

• 
  Salt Bae of the ******* (@thisiskenzo_) reported 31 minutes ago

  Aight im tired of tweeting about this. @Crunchyroll @Roku YALL HAVE ONE WEEK TO FIX THIS ROKU APP BEFORE I PERMANENTLY END MY SUBSCRIPTION

• 
  Alan Taylor (@Alan_Taylor_314) reported 33 minutes ago

  @VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi

• 
  Ask Spectrum (@Ask_Spectrum) reported 33 minutes ago

  @showdedoop My apologies for the Roku problems with our internet services. I know that can be very frustrating. I would be happy to look into this for you. Please DM me. Don. .

• 
  Brittney (@hope_britt) reported 34 minutes ago

  @DIRECTV & @Roku rcount your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy

• 
  The wanderer (@thewanderer2020) reported 40 minutes ago

  @Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku

• 
  D.A.R.E Capo (@YungYinkv) reported 40 minutes ago

  Hey @Roku you may want to fix this. Howdy showing the wrong movie 😡

• 
  Witchmaster (@Witchmaster) reported 49 minutes ago

  @Roku @raizalicea Roku is still broken. My continue watching has necroed shows I've completed over a year ago, and still has items i cannot remove. I get it, you guys have no real competition so there's no reason to worry about quality or reliability.... Just outsource it to programmers that know

• 
  PureBlood86 (@MAGAPureblood86) reported 55 minutes ago

  @Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,

• 
  WedNightDinner (@DinnerWed) reported 55 minutes ago

  .@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?

• 
  Jokerman (@cav58669503) reported 56 minutes ago

  @XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either

• 
  redheadgrl🍂 (@redheadgrl04) reported 56 minutes ago

  Let’s see if @Hulu will actually work today. I dunno if it’s on their end or @Roku but all week I’ve had problems.

• 
  Matt Pierce (@MattPierceblog) reported 58 minutes ago

  This entire @F1 and @Apple agreement has been fine broadcast wise but it's this entire bullshit around it being forced into another subscription, lagging latency when using a smart TV, and crap. Just give me my F1 app on @Roku with a single sign in and one reasonable subscription