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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (30%)
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Buffering (18%)
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Playback Issues (17%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oakland |
Crashing | |
| Bakersfield |
Playback Issues | |
 Barueri |
Crashing | |
| Atlanta |
Buffering | |
| Columbia |
Buffering | |
| São Paulo |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Dowzicky
(@Nat_Dowzicky) reported
from
Washington, D.C., District of Columbia
"I think your brother took out all the TVs by updating the passwords & providers and changing the remotes, so bring a book." Looks like my mom is embracing her boomerness by giving up on trying to login to Roku.
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Eric Reece
(@PerfidiousP) reported
@fidmart85 In ATL area, and can't get Paramount Plus to stream on new Xfinity box, Roku, or Chrome or MS Edge on laptop. Failure across multiple platforms. They have serious streaming issues. Looking for that to break in the news.
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Daniel deBarbier
(@Raidger4) reported
from
Marietta, Georgia
@TeamYouTube It doesn’t do the opening sequence first, just goes to the main screen, and then it’ll switch to opening sequence and then the screen stays black and doesn’t load. So then I’ll remove app and reinstall and it works fine. So maybe a @Roku issue
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Debbie
(@harsty19901) reported
@TheRokuChannel I can't scan for the broadcast on my Samsung TV? Should I unplug the Roku and try it again? Broadcast symbol on settings is greyed out & says not available? Help!
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stay-at-home daughter
(@CindyCindyWuWu) reported
*me to my roku remote 2 seconds after work ends* “…open Viki”
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David
(@driszhor) reported
@stevewilldoit @rumblevideo The Roku app needs a lot of work.
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mixes
(@mixmuses) reported
@demeisen4 @HIDIVEofficial Idk if it's the same issue as I had on roku. But I played the previous episode. A few seconds of it. Then tried the new episode and it worked. Maybe worth a try
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Morgan @ Sundance (virtually)
(@msmlroberts) reported
If anyone is attending @sundancefest virtually tomorrow, hit me up if you have problems with your Roku device or Safari. I’ve been trying to watch Short Film Programs for two days and despite multiple emails to support, literally nothing has changed. Thank goodness for Chrome?
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doreen🇺🇸
(@rosewindfury) reported
@Roku @TheRokuChannel I have had a antenna going on 3 years & was so glad it went perfectly with my Roku tv when I got it. No problems.
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Josh Encinias
(@joshencinias) reported
@msmlroberts @sundancefest The app won’t work on my Roku tv either and Eventive don’t know what do to, and seem to be in no rush to fix it
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Pedro
(@jerseyjokes) reported
@nflnetwork what happened to your streaming app on roku? I’ve always been able to access using my cable login. Now it doesn’t work, but only works on my phone.
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Roger ATX
(@RogerRogerATX) reported
@trumwill Problem is how to monetize it beyond the Roku method, as Roku and Amazon are also competing against the services they are selling. I'm wondering if Prime Video is on the way out in favor of Freevee and MGM+
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Josh Encinias
(@joshencinias) reported
@bykitstone It’s not working on my Roku TV either
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RandAlThor
(@RandallAlThor) reported
@Roku are the servers out in Minneapolis? I haven’t been able to connect any roku to my WiFi this morning (had no trouble last night) and internet still works for all my other devices… help!
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Yippy Damnskippy☘️
(@YippyDamnskippy) reported
@rumblevideo Please fix your Roku tv app. It's a mess.
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K.C. Brill
(@74_Bobber) reported
@FreeCastTV What’s the status on getting a Roku TV channel app? Casting FreeCastTV from iOS to Roku doesn’t work.
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Shiftygism
(@Shiftygism) reported
@DisneyPlus As a subscriber to your ad tier plan, it would be nice to be able to watch on one of the Roku devices/televisions in my home, but y'all continue to hold us hostage over THREE DOLLARS when Hulu w/ads runs no problem. PLEASE FIX THIS, BEFORE MANDO DROPS. It's incredibly dumb.
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Spencer Williams
(@burritotheif) reported
@msmlroberts @sundancefest Also having problems with Roku! A film will get to 99% loaded and then just….keep loading.
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Just a regular person
(@Holdout1Smith) reported
@Xfinity Thank you, but I’ve tried everything; deleting/reinstalling the app, rebooting, calling Xfi support. Also, it is happening on a second Roku device. Seems like it’s the Xfi stream app, because I use several other apps, in the same devices, and I do not get error messages.
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Derbilicious
(@derbilicious) reported
Never have I had more issues than what I do with a @TCL_USA/@Roku TV. Like my gosh, can anything just work properly?????
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Judi Webb
(@judivawebb) reported
@Roku why weird al not work??????? Movie is skipping and messing upppppppppp . Booooooo
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Leo | Leiriel 🍥
(@LeirielVR) reported
@GaiaMusashi Yeah the Roku app is the worst I've seen. On my TV I need 2 clicks for every action. One for the action itself and one more to update the app post action, so it's usually ok button + right arrow lol
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Helen Bach
(@henthusiasts) reported
@AcornTV For some reason there are no closed caption tracks on Roku for Midsomer Murders. Fix it please? I like to watch it while hubby sleeps.
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Lisa Sumner
(@LSumner_1975) reported
@discoveryplusUK installed the app on my Samsung TV. Constantly buffering. Deleted cache etc. Same problem. Tried the app OK my Roku, app crashes when I try to open. Just trying to watch #AustralianOpen
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Joe Wright
(@Sctvman) reported
@Dash_Spartan The restaurant I was at was having that issue. They have Roku and the game wasn't even showing up. Then they told me it was on the "CBS Sports App." I had to show her my Flo app
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Kat
(@Katatawnic) reported
@NavaroAlexis @rumblevideo Their Roku app is atrocious. It crashes the second I go to my subscriptions. It's literally unwatchable. They also need to implement playlists. If they would fix these two issues, I would leave YouTube and never look back.
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Judi Webb
(@judivawebb) reported
@TheRokuChannel Why is my brand new @roku going into fast forward mode sfter every ad in #weird @alyankovic movie??????? Help me ??!!!!!
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'our hyung is mine' he said⁷
(@hobigangbangtan) reported
@PartytimeRL I gen prefer WV but wish they'd make a streaming app available internationally—it's an option on smart tvs in Korea, and would save a lot of trouble if I could add it to my Roku vs hooking up my HDMI cable every time I wanna watch something. D+ has a huge edge in that lol
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Natalie Dowzicky
(@Nat_Dowzicky) reported
from
Washington, D.C., District of Columbia
"I think your brother took out all the TVs by updating the passwords & providers and changing the remotes, so bring a book." Looks like my mom is embracing her boomerness by giving up on trying to login into Roku.
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Tristan
(@PuggggDaddy) reported
Just got a @Roku Express 2022 version. Upon setting it up it wants to update after connecting to internet, uon restarting it does the same thing all over again and restarts trying to connect and update. No connection issues at all. Help!!!