Is Roku down?
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (25%)
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Playback Issues (25%)
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Buffering (18%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Crashing | ||
| Playback Issues | ||
| Playback Issues | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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DennisMM
(@ibmdennis) reported
@tdya888 @65_pastek @team3dstocks well for me its about 10months. my losses are slowing down more like break even. So what changed ? I don't trade everyday. I wake up, look at my momo stocks TSLA ROKU etc then small caps if A plus setup is highly likely, I stay. If not back to bed or work.
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Limited
(@BiggestI) reported
@Roku holy 💩when did your devices get so trashy? I just upgraded mine and it is just trash. Keeps blinking my screen. I have to drag the old one back out. What’s the problem???
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Harrison Dromey
(@HarrisonDromey) reported
@gleppps The roku tv. My issues with it are not being able to skip intros, go to the next episode without backing out of the video player, having the ********* bar cover subtitles when you pause it and making me restart the whole streaming service every once in a while to make it work
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Michelle Tidmore
(@nycatdmt) reported
Buffer buffer buffer. Get it together Roku.
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👓 Brad Poirier
(@bradpaulp) reported
@VIZIO what format/codec do video files need to be in, to play from a USB flash drive On your TVs? I’ve tried several common export settings and none of them work. (Mind you they work flawlessly on @Roku TVs)
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Martin Sugar
(@martinsugar) reported
@Sling Your Roku app is illogical beyond belief as I have now missed multiple Olympic events (and had results spoiled as well) as my scheduled overnight recordings did not record/retain as expected. This is extremely upsetting and might be the final straw…. Please fix this!!!
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Emily
(@EmilyKathleen27) reported
Why is my Netflix glitching on my Roku devices? It works just fine on my phone but the second I try the tv it glitches. OUTER BANKS SEASON 2 COMES OUT TOMORROW I NEED IT TO WORK.
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vee says play wandersong!! ∞
(@fowIeri) reported
@ultrakirby64 I'm watching it on funimation yeah!! on my roku tv tho, hopefully it's just a one episode problem
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Matthew Forer
(@mjforer) reported
@BallySportWI why can’t I get the Brewer game working right now? I’ve tried both Xbox and Roku and both apps saying “Playback Error”
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MADDiE!
(@maddiephour) reported
Roku needs to fix their damn TVs 🙄 why do my apps crash when im using them
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Joe Finney
(@TheJoeFin) reported
Watching @Netflix on my @Roku and it keeps skipping forward in episodes, is this a known issue? Why does it keep happening?
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Wendy
(@WendEclair) reported
from
Los Angeles, California
Is the HBO max app on Roku terrible for everyone or just me?
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Daivd Webber
(@Daningwithfire) reported
@Roku @TheRokuChannel @RokuSupport Whats going on with my remote. It wont let me change the volume has it gets stuck on the same volume settings. Even after searching for an answer there seems there no actually way to solve it. Please help out
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The Brandalorian
(@Clowny501) reported
I am growing increasingly frustrated with the @hbomax app on my Roku continously either not working, Or just outright crashing. Its been weeks of this now, And my patience is wearing thin. There really needs to be a Update rolling out soon to fix this, Or I may have to drop it.
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LuhJaeeHo
(@_LuhJaeee) reported
I gotta beat tf out my roku remote just for it to work 😭
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Ludvig Prinn
(@Ludvig_Prinn) reported
@F1Help Oh I see the issue the app is showing that I need to 'Restore my purchase' again, website, roku etc all work but the android app is garbage as usual!
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kung fu nori
(@noradens) reported
HBO max app on Roku, I CANNOT. WTF just WORK. I press play and it can't even buffer enough and brings me back to the Roku menu. Just invest in making a better platform!!!!
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maariah 🦋🤍
(@myloveinfiniite) reported
@demisglo ON WHAT 😭 I DONT KNOW WHERE THE ROKU CHANNEL IS HELP
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Stephen (I trust in Science!)
(@Stephen39757253) reported
Why is the HBOMAX app so terrible? Seriously, I have tried it on a couple of new Samsung TVs, a newer Roku, a tablet. They all just crash, freeze, and lead to more frustration than it’s worth. I’m about done with it.
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Kathy Chapman
(@Hockey_Mom_Rvw) reported
@CBCOlympics CBC Fredericton OFF THE AIR! I am now watching on my ROKU ….. please fix the feed or put it on other CBC Channel too
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doof supreme
(@thedoofsupreme) reported
Idk what @hulu did to their Roku TV app but it's borderline unusable. App hangs and crashes causing TV to restart almost every time I start a show. Honestly think I'm just gonna cancel my subscription at this point
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Henry T. Casey
(@henrytcasey) reported
@joshbrunsting psst: it's the fire stick that's the issue. recommend chromecast with google tv or roku streaming stick plus
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Brandon
(@Commander_Rahl) reported
@askparamount you need to fix your Roku and PlayStation app. Every couple of days it lags or just closes itself out.
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Ruffin
(@r_ffin) reported
@peacockTV Yeah, if there was any video. I haven't been able to see any video (menus and other UI work; video always black on Apple TV) tonight. Also can't log in on my Roku with the same login as my Apple TV where I started my subscription. This has been something of a disaster.
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blindandroid
(@blindandroid) reported
Hi @MadeByGoogle & @Google I wish Google Devices like the Chromecast with GoogleTV were easier to enable TalkBack & other accessibility tools as it is on a TCL Roku TV. One only needs to push the option button on the remote 4 times to turn on. I can setup TV no help needed.
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Mr. Superlove
(@altfactcheckr) reported
@hbomax are you guys ever going to fix your app? Been over a year and it’s basically unusable on Roku and PlayStation. All the other streaming apps work every time. Yours works some of the time.
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jos luvs iris | IDCMN
(@sourimagine) reported
MY ROKU REMOTE DONT WORK
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gmbluedestiny
(@gmbluedestiny) reported
@theanimal23 When I got Roku OS devices, it prompted me to sign in using my Roku account and then from there it automatically downloaded and installed apps from my account history.
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Tinkerbell
(@Amethysta79) reported
@NOW I still have this issue & the error code isn’t listed. I have recently changed my password and PIN to prevent someone else using my account but neither my box or Roku stick have asked me to re-sign in with the new details. I can’t find where to sign in/out?
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Slick
(@Slick11111111) reported
@VikiStatus There has been an issue with the Roku app since yesterday. The watchlist is empty and the dramas don't continue to the next episode. Please help! Thank you!