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Is Roku down?

Service-wide status: Roku

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

Roku signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 32% Crashing (32%)
  • 27% Sign in (27%)
  • 20% Buffering (20%)
  • 17% Playback Issues (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Philadelphia Buffering 9 hours ago
Wilkes-Barre Crashing 20 hours ago
Phoenix Crashing 3 days ago
Cincinnati Sign in 4 days ago
Clark Sign in 4 days ago
San Jose Playback Issues 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Squirdlok
    Unapologetic Deplorable (@Squirdlok) reported

    @RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!

  • WambliTatanka
    Democracy (@WambliTatanka) reported

    I paid for @hbo through November and im not granted access saying I need to pay again. And your support feature doesn’t work!! What the actual F?! @Roku @TheRokuChannel

  • HammerHeadcases
    Hammer Hains, The Fud Dude (@HammerHeadcases) reported

    @Roku @Country2018gal We've had the same issue recently.

  • iii_lonell
    Lonell Fletcher III (@iii_lonell) reported

    Is anyone else having issues with @Roku ‘s app?

  • FrogSalsa7625
    Frog Salsa (@FrogSalsa7625) reported

    @Roku Dear Roku. Please fix the HDMI issue with Playstation 5! Ever since your new 'improvements', my TV shows a blank screen and repeated attempts cause it to crash and reboot. Also, I hate that I cannot control the way I want the home screen to appear the way it was before.

  • CrucifiedAgape
    Jesus's Flunky (@CrucifiedAgape) reported

    Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

  • northroadcreate
    NorthRoad Creations (@northroadcreate) reported

    Why isn’t @AppleTV working on @Roku since whatever stupid Roku redesign/update they did? By the way Roku, no one asked for that nonsense. Leave things alone when they work!

  • HockeyDad2AandZ
    HockeyDad2A&Z (@HockeyDad2AandZ) reported

    Hey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.

  • MLandry70
    Novangelus (@MLandry70) reported

    Are there any good music apps that work on @Roku? Because the @amazonmusic app just plays completely random songs no matter which song I actually select.

  • imken24
    Ken Kallembach (@imken24) reported

    @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

  • bigsilly67
    Tim Wilmes (@bigsilly67) reported

    @espn @roku why are you both worthless? I'm just trying to login with my provider to watch espn on my roku, and you're not allowing me to enter my provider credentials. So I'll ask again, why are you both worthless?

  • ChunkyStardust
    Chunky Stardust 🏳️‍🌈🧀 (@ChunkyStardust) reported

    Hey @Roku @NFL you need to fix the nfl app it wont open. I have uninstalled and reset everything. Every year the nfl app is the worst app ever invented. I enjoy NFL plus but man you guys gotta make an app that works all the time for once.

  • McgrawSparky
    Sparky McGraw (@McgrawSparky) reported

    @Roku Yea i do that all the time…. It’ll work for 1-5/10 turn ons then back to having to manual connect, or restart

  • skjones_65
    Kelly Jones (@skjones_65) reported

    @Roku your latest software update / redesign is quite bad. Is the intention to slow our devices down so we'll have to buy new ones? Please revert to the way it was or modify so our devices will not be so slow and almost unusable. New does not equal better.

  • AaronWL42
    Nomadic Aaron ✝️ (@AaronWL42) reported

    @Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.

  • Theresa99778608
    Theresa (@Theresa99778608) reported

    @red_chem_lite @Roku You need a zapper for when they touch it, they will learn which. Our friends have two boxers that were like this and within the week they were broken.

  • horseful
    Cricket (@horseful) reported

    @Roku what the hell is the point of the 'continue watching' list when you back up my video by 25 minutes????!!!!!!! FIX THAT. THERE'S ENOUGH STUPID **** IN MY LIFE ALREADY.😡😡😡😡

  • burownidl01
    burownidl (@burownidl01) reported

    @Roku @TheRokuChannel @foxone For anyone following and has the same issue. I contacted Roku support via their website and chatted with online support. It looks like they fixed my problem as I can see the Worldcup pregame show now

  • lauscho1
    Travis Lausch (@lauscho1) reported

    @RaceCanada_ca @TSN_Sports @Roku (realistically, I'm guessing there was some kind of error and one that was actually expertly quickly fixed... but still, that damn near made my heart stop)

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • LoveMyFFAJacket
    Sydney 👑 (@LoveMyFFAJacket) reported

    @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

  • BarbequePit
    TheBarbequePit (@BarbequePit) reported

    Still no help on this btw @Roku

  • BonforteJohn
    John Joseph Bonforte (@BonforteJohn) reported

    @Roku Problems since the update: 1. Sound goes away for DVD player. 2. Sometimes DVD player will no longer play to TV. Restarting fixed it temporarily - until today. 3. Spontaneous resolution changes after a sleep timer is used. 4. Trouble communicating with cable box.

  • Gundament
    Kris G. (@Gundament) reported

    @Roku Hey can you guys fix a bug on your new Home Screen? When you click on the inputs from the home screen shortcuts, we are getting a green and blue lines all over the screen. But when we click the Inputs from the "Input List" tab, they work fine. Please fix in the next update.

  • MikeyBoom32
    Brett Bear (@MikeyBoom32) reported

    @Roku Roku asking for a private message is ridiculous. Roku knows exactly what the problems are as it has been widely reported and complaints are numerous. Almost no Roku owner has not been touched by the new update. Slow apps, apps that will not open, unable to download new apps.

  • TVForSeniors
    The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported

    @MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.

  • Peter_B_Jones
    Peter Jones (@Peter_B_Jones) reported

    @Roku after being a long time customer for over 15 years and bought over 15 devices from you, the best you can offer is 30% off when one of your most expensive devices stops working because of a hardware issue?!?! Not to mention terrible customer support!!!

  • BenjiShaw7
    Benji (@BenjiShaw7) reported

    @Roku Fix your new homescreen. Its takes almost a dozen button presses compared to 2-3. This update is ****. Fix it or give us the option before I replace this thing.

  • Qhu_NFT
    Qhu✳️🦆🏃‍♂️ (@Qhu_NFT) reported

    I have had it with @Amazon Fire Stick. I have a subscription to Shudder and Starz. I can no longer play them without buying a new subscription thru Amazon. I have a @Roku TV upstairs and have no issues playing my subscriptions. Today I ordered another Roku controller for downstairs. Shame on you Amazon. Bye fire stick. Just warning anyone who is thinking about fire stick.

  • arnettjerry66
    Jerry Arnett (@arnettjerry66) reported

    @Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now

Roku detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (3 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (28 minutes)
  • Detected:
    Detection ended: (12 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (55 minutes)

What to do if Roku is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Roku; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works