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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Uruaçu |
Buffering | |
 Puyallup |
Crashing | |
| Topeka |
Playback Issues | |
| Conway |
Buffering | |
| Detroit |
Playback Issues | |
| Houston |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Aznee
(@decavalera80) reported
@Roku hi, i just setting up my new Roku Ultra but i’m find it very hard to add the Amazon Prime Video channel since there is no search feature. Pls help
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tricky
(@heckseeve001) reported
@jamezbezt @spotifypodcasts @Spotify I have a Samsung TV. It doesn’t work. I have a Roku. It doesn’t work. They goofed big time. I would bet he lost over 50% of his viewership hours per week with the switch. That is a colossal failure.
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Nah I'm good
(@NahImGoodBro2) reported
@spotifypodcasts @Spotify Fix the video on Roku's Spotify app please. Can't even watch it
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Jeff Mayer
(@Jmayer84) reported
@HBOMaxHelp I have a roku tv. I'm trying to sign in through my xfinity account but xfinity doesn't show as an option after I enter the tv code.
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Dave 'Lockjaw' Walker
(@LockjawTheOgre) reported
Lots of @HBOMax content to browse through in weird order. Finally decided to re-watch "American Splendour." Choppy, then channel crashed. Yes, it's on Roku. No, it hasn't had time to work out the bugs yet.
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Brian held
(@Jetsfan1974) reported
@Roku @hbomax What’s with the app not working every time I try to select something to watch it takes me back to my roku Home Screen. Seriously took this long to get and it doesn’t work?
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Keiran Betteley
(@kbetteley) reported
@RokuUK Having issues with a Roku express and the contact form on your website locks out on the "What product do you have?" page. Can't send you a message... Any other options to get in touch. Think it's a hardware fault.
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Nah I'm good
(@NahImGoodBro2) reported
@spotifypodcasts @Spotify Fix the roku Spotify app and let it play video
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Mark Llobrera
(@dirtystylus) reported
It took me, I don’t know—20 mins, maybe?—to find the login on the HBOMax app on Roku. It’s not under the top-level person icon, instead it’s buried as Getting Started in the big navigation
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deltwalrus
(@deltwalrus) reported
@onepeloton is there something wrong with the Roku app? It stopped working today, when all my other apps work just fine. Worked yesterday, too.
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QuietRiot
(@quietriot10) reported
@HBOMaxHelp Hello thanks for answering, when I log into the app through Roku it loads then boots me out to the Roku home page. I didn’t have this issue with the HBO app.
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Alex Medina
(@medinakansas) reported
Anyone else having a problem with @HBOMax on @Roku just launching the HBO app and not HBO Max?
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kyari
(@kyaricloudcakes) reported
@Roku @hbomax Mine has crashed about 30 times in 15 minutes no joke. I'm about to throw this piece of **** out the window. I'm literally just trying to put on sesame street for my toddler but this garbage won't work right. Seriously you guys ****** this up so badly. @hbomax
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President-Elect Spirit of '76
(@ViewfromKelso) reported
@RokuSupport @Roku your support sucks right now. Trying to take advantage of an offer you sent me, and it won't work. Nothing on your support page, email, chat, or phone has been responsive. Firestick is looking better.
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Desbirdcito 🐦🐤🐥🐣🐔🐧🐓
(@GreenWingSpino) reported
@JimmFORCE Oh better give the service to work a bit better on Roku.
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Casey M
(@wookiewalker33) reported
@Roku Hey, maybe Roku could help a customer who set up an account for his dying mother. Instead, Roku needs that $110 that they over billed me. Thanks for being there for your customers!
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Maurice Shelton
(@lordbaltimort) reported
@HBOMaxHelp I already have an account, do I have to change my subscription to Roku in order to watch there or should I be able to using my existing login info? Thanks
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Brandon Watson
(@TheWatsonBrand) reported
@HBOMaxHelp I have tried all of those (it's basically what roku said) and I'm still having the issue
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It's Me
(@itsnotreadyyet) reported
@HBOMaxHelp FIX THE LAGGY INTERFACE ON @Roku, please. Movie thumbnails barely load when you click on a movie title, if it ever loads.
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The Sage
(@WordsOfSage) reported
@Roku @hbomax Hi, I'm having an intermittent issue where I'll enter HBO Max on my Roku Premiere, but while loading it'll exit and return me to the main screen.
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Ben Curry
(@BadDice_Podcast) reported
@BenJohnson0013 Might buy a 4k Roku as a work around.
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Blaze Tundra
(@blaze_tundra) reported
I'm not seeing any option to switch #HBOMax profile's on my #Roku, anyone else experiencing this or know how to fix it? @Roku @RokuSupport @hbomax
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Kevin Pereau
(@kpereau) reported
@irishrygirl We just finished up last night. I like that it is now on Roku. Streaming it was a technical nightmare. We got to episode four and it simply stopped projecting onto our big screen TV. We could watch from our phone or iPad. Tech support said the problem was HBO Max
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Vayolence/Heaven 🔥❄️
(@EricaLinek) reported
Worst stock I bought was apple Best stock I bought is Roku and Amazon. Invest guys. Billionaire no be by 1 stream of income. Love you all
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gonna need a bigger The Hague
(@ouisequitur) reported
@histoftech @RokuSupport @Roku and i just solved audiodrop issue by using the alternate 5ghz wifi network i was smrt for shiny moment
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Stream Dirty Computer
(@StevenAlv) reported
If Crunchyroll could fix their **** roku app it would be greatly appreciated
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Eric
(@Ever19Tower) reported
@HISTORY are you doing to fix live TV on roku? Hasn’t worked since Monday. Optimum sign on.
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Ian
(@IanSplis) reported
@Roku @netflix you have an issue on the Netflix app for the latest roku 4K streaming stick where the audio will drop and you have to exit the show, go back in and start it again in order to get sound back. Only happens on the roku
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Judy Defrancisco
(@JudyDefrancisc5) reported
@ATT @hbomax @Roku Still waiting for my iPhone 11 that you guys promised again another broken promise I don't know how people can deal with you
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💜⁷
(@sunlightjoon) reported
@disneyplus I wanna watch! But My Disney plus on Roku isn’t working. Anyone else having same issue?