Roku

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Roku Outage Chart 12/14/2025 06:45

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Crashing (24%)

    Crashing (24%)

  3. Playback Issues (24%)

    Playback Issues (24%)

  4. Buffering (19%)

    Buffering (19%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCleveland Buffering
United StatesWest Des Moines Buffering
United StatesNew York City Playback Issues
United StatesMinneapolis Crashing
United StatesAshburn Crashing
United StatesCitrus Heights Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • boaticus Ken Wallace (@boaticus) reported

    @cogentgene What Smart TV did you get that has apps you can’t delete? We have a house full of Roku Smart TVs and we’re really happy with them. No trouble adding or removing apps.

  • Carter__0891 Mild Girl Summer (@Carter__0891) reported

    @Aksents_DCR @hbomax I had this problem on my Roku TV a few weeks ago. Deleted, reinstalled came back as normal.

  • Shann0nK3lly Shannon Kelly (@Shann0nK3lly) reported

    @AlyssaRose5228 @netflix @Roku Nope! It’s not just you. Everyone I know has the same problem! Also, the Roku app for your phone has a remote that works a lot better than the one they provide! That’s helped a little but Netflix just doesn’t work on Roku.

  • JCalAndAuth John Callaham (@JCalAndAuth) reported

    @paramountplus @rokusupport Can you fix @RuPaulsDragRace #AllStars6 ? The second episode on the Roku app is actually showing an episode from a previous season. Thanks

  • jakeryan2112 Palmer Report Reader Jake (@jakeryan2112) reported

    @alexgarciaxo @kendraapaynee3 @SiestaKey The MTV app on my roku TV (I use my sisters directv login lol)

  • Dink_memes Bill Pullman Memorial Golf Classic (@Dink_memes) reported

    Hbo max on roku has to be one of the worst apps in existence

  • Nichola64010987 Nicholas James Schoonover (@Nichola64010987) reported

    @hulu_support why is there an issue rewinding and fast forwarding on the Roku app?

  • Marimbagrl Katie Errico (@Marimbagrl) reported

    @RokuSupport @HBOMaxHelp I subscribed to HBO through the Roku channel. I have been paying $16 a month 4 a service I don't have because of a glitch on someone's end. Roku customers are being told to contact HBO Max. HBO Max tells Roku customers to contact Roku. This is ridiculous!

  • ProudCoda Traci Edelen (@ProudCoda) reported

    @hamsterwatch Had issues all night with my iPad… all others (Roku and iPhone) were fine. Hopefully they fix it soon

  • Livdaybyday Olivia (@Livdaybyday) reported

    @hulu_support I was having the issue on both my fire stick and Roku devices. DM for my zip code please

  • VannKalen Kalen Vann (@VannKalen) reported

    Straight up, **** @Roku customers service department. It’s just pitiful the hoops you make people jump through to fix simple issues

  • genelilley14 Gene Lilley (@genelilley14) reported

    @BALLYSPORTSAZ are you ever going to fix the volume issue on your Roku app?

  • KylaWoodsTV Kyla Woods (@KylaWoodsTV) reported

    @ChrisCinciBiz @hbomax It’s the absolute worst and I keep wondering how a powerhouse like HBO wrecked an app like this. The only reason I even try is for my current West Wing re-watch. I’ve been kicked out (and back to Roku) about 10 times this week. 🙃

  • OffbrandKRIS New Year Old ME 🇺🇸 🇮🇸 🏳️‍🌈 (@OffbrandKRIS) reported

    @fin313 @TheBrandonHardy We have both apple TV and Chromecast (ultra and one with google TV) I've not noticed any sort of issues with any apps on either, but back in the day of Roku boxes i had such a bad experience that I was turned off of boxes for years.

  • jsnow815 jonathan campbell (@jsnow815) reported

    @TwinsightPro think ROKU 425C could work over 418? or 420C? just not sure which strike to go for

  • _knole_ nole (@_knole_) reported

    @netflix fix your damn Roku app please

  • michaelgolde Michael Golde (@michaelgolde) reported

    @BestBuy Worked w/ sales rep in Boynton Beach, FL re purchase of TV & wall mounts. Installation of one mount rendered it unusable for ROKU. Impossible to call store to check sales rep’s hours due to corporate policy. Wasted 30 min driving to store to find out salesperson not in.

  • jaygremillion Jay Gremillion (@jaygremillion) reported

    After an hour of troubleshooting I am giving up on getting Apple TV to work on the Roku. It shouldn't be this difficult. And no, Apple, it isn't my internet connection given that 6 other streaming services work perfectly fine.

  • IGuessBarbara1 I Guess, Barbara (@IGuessBarbara1) reported

    @AppleTV why won't your app work with roku? It's sad

  • cssgirl Lindsey ✌🏼 (@cssgirl) reported

    @hulu_support - for the past month or two I cannot pause live TV anymore. Pausing works for at the most 30 seconds then it just ignores it, does the white loading bar and starts playing again. Also having trouble rewinding live TV. :/ On all 4 of my TCL Roku smart TVs.

  • JeffGlaister Jeff Glaister (@JeffGlaister) reported

    @scottygb The quality of the picture during the stream on the ITV Hub is awful, it's night and day the difference between it and iPlayer. I have no aerial in my office so have to use streaming on a Roku box, thankfully Sunday night is on iPlayer for me.

  • TheBrandonHardy Brandon Hardy, PhD (@TheBrandonHardy) reported

    For a while now, we’ve been having trouble watching HBO Max and Netflix on our Roku TV: apps frequently crashing, sync and buffering issues, delayed response in controls, etc. Are these apps more responsive/reliable on Apple TV? Fire TV? Just curious; our other apps work fine.

  • Marimbagrl Katie Errico (@Marimbagrl) reported

    Both parties need to resolve the issue together rather than passing the buck. In the Roku community, it seems this has been an issue since March when the transition occurred. This is not acceptable. I have reached out via email to both parties & received a generic response.

  • EatYrselfFitter Crypt໐-Zఠఠl໐gᴉcal Dis⅍ter 🏴 (@EatYrselfFitter) reported

    finally got HBO Max to work on the Roku, only took like a year. also everyone wasn't kidding, what a bloated ill-behaved app.

  • KartoonKeegz Just Keegz (@KartoonKeegz) reported

    Man HBO Max is cool, but damn they need to fix the issues with it on Roku.

  • Shugunou1 Shugunou (@Shugunou1) reported

    @TeamYouTube There is no reason to send feedback when I am the only one having the issue. It is just the one account. The problem happens on all versions of the Roku app, regardless of location or TV. I know for a fact that you won't bother fixing that.

  • AwildSnorlax1 AwildSnorlax1 (@AwildSnorlax1) reported

    @hulu_support The load cycle was on the Insignia and the crash was on the Roku Stick+. The problem has resolved itself though.

  • celamens Cody Lamens (@celamens) reported

    @acarter48 Sadly, $FB. Got a new TV and all the apps are built in by manufacture (not a Roku tv). Maybe $ROKU remains strong through the manufactures they work with, but less and less of a need for their devices. I’m not as bullish as I once was.

  • ayla31885 Kelly Takasch Maietta (@ayla31885) reported

    @ESPNFANSUPPORT Also as of now there is no option to Uninstall espn apps.. not on the roku or website login

  • corimathis Dr. Cori Mathis (@corimathis) reported

    @TheBrandonHardy I have a Roku and it’s been driving me up the wall. Disney+ has always been buggy for me. HBO Max has some issues, but this morning it took a really long time to load. Peacock and Hulu have been glitching lately, too. Maybe it is Roku and not the apps like I’ve been assuming?