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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (25%)
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Playback Issues (24%)
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Buffering (18%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Crashing | ||
| Crashing | ||
| Buffering | ||
| Crashing | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Matson
(@Mrs_matson) reported
@DisneyPlusHelp why do I have to login everytime I use this on my Roku stick? Why can't it just store login details? It is becoming a real pain!
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TrumperSticker
(@trumpersticker) reported
We have 3 @Roku devices. On 2 devices, @discoveryplus pauses & then skips ahead. On 1 it just skips over programming - every few minutes on every show. The devices are on the list of supported devices. One is brand new. Is @discoveryplus going to fix this or do we need to cancel?
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TrumperSticker
(@trumpersticker) reported
We have 3 Roku. On two devices, @discoveryplus pauses & then skips ahead. On one it just skips over programming - every few minutes on every show. The devices are on the list of supported devices. One is brand new. Is @discoveryplus going to fix this or do we need to cancel?
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David Morton
(@AtomicApex) reported
@CBSSports fix your Roku app asap. I have to delete and reinstall if I go to the homescreen. For some reason you app thinks my tv provider doesn't work. #FixYoShit
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Don Harbeson
(@DonHarbeson) reported
@mountain_mama80 That's too bad. When I am on a trip I just grab the Roku and hook it up wherever I am and it works. Is your internet fast enough? Need at least 5MB download then it doesn't work too good, better with 10MB or higher.
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Melissa 🇮🇹🇺🇸
(@mountain_mama80) reported
@DonHarbeson Yeah, I tried that already. I couldn't get roku to work on my TV. Not sure why. Tried for 2 days, and someone else helped and we still couldn't get it working
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Martin Howden
(@thehowden) reported
@NOWHelpTeam why is noone replying to the endless tweets that now tv is not working on Roku. It’s clear there is a widespread problem for the last few days. Can’t get on it
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NOW Help Team
(@NOWHelpTeam) reported
@thehowden Roku believe they have found the cause of the majority of issues we are seeing and plan to release a software build in the next 24 hours
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Benjamin Drury
(@The_Culture_Guy) reported
from
Whitley Bay, England
Absolutely hate the new @NOW UX on the @Roku box. It's almost unusable and designed by fools.
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Benjamin Drury
(@The_Culture_Guy) reported
from
Whitley Bay, England
Absolutely hate the new @NOWTV_It UX on the @Roku box. It's almost unusable and designed by fools.
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Melissa 🇮🇹🇺🇸
(@mountain_mama80) reported
@DonHarbeson I tried for 2 days. Nobody could help. Googled it.. nothing. I took it back. I'm just getting a roku TV.
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NOW Help Team
(@NOWHelpTeam) reported
@TrishaTassinari Hey, Trisha. Roku believe they have found the cause of the majority of issues we are seeing and plan to release a software build in the next 24 hours.
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courtney james
(@courtneyjames) reported
@CraveCanada I love when a company offers nothing to loyal customers but discounts nee ones. Also, fix your damn closed captioning. For years to give the same response to this. I have it turned on my TV, PS4, and Roku and still no cc in Crave.
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EdRon
(@MisterClay14) reported
@PLDT_Cares actually it always happened to us whenever we watch thru cignal in roku. i am still waiting for a pending cignal apparatus that need to deliver on us that might be solve d problem
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NOW Help Team
(@NOWHelpTeam) reported
@StephanieRiou Roku believe they have found the cause of the majority of issues we are seeing and plan to release a software build in the next 24 hours
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Vᴇʀɴ wrote a horror novel
(@outlawvern) reported
I haven't seen LOVE AND MONSTERS yet and couldn't find it on Roku until I realized it was listed as MONSTER PROBLEMS. How did they managed to get an Oscar nomination for a movie where the marketing department is thinking "****, I don't know, try a different title"?
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Matthew Vas
(@yuppiestmatt) reported
@almostneonuk @4Viewers This happens on all our roku devices as well. I don’t think it’s device specific, it looks more like a long standing problem with the all4 app on any TV (phones seem to be alright but for some strange reason all4 doesn’t let you cast from phones!)
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Don Harbeson
(@DonHarbeson) reported
@mountain_mama80 good luck, love my Roku, I use YTubetv, and several other free and low cost apps. My internet is through wireless phone co and download is 15mb and very few issues with it.
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John
(@Dracofav) reported
@tragicinsect Oh okay! Yeah I've found the tv ones to be really slow. I don't think they put enough RAM in the TV's to run the Roku apps particularly well. The actual Roku boxes run nicely outside of the rare crash.
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They call me Shevy
(@JusBeingSHEVY) reported
Driving to work and on the phone with my mom and aunt trying to explain the Xfinity app on Roku tv. My head hurts.🙃
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Trisha Tassinari
(@TrishaTassinari) reported
@NOWHelpTeam Hi we still can't get NowTV on our Roku stick. Can you confirm we will be refunded for any days we cannot access what we are paying for as its a known issue? Also how long till it is fixed please? Thanks.
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Atlas
(@peekink009) reported
also **** u to whoever decided my roku remote cant work anymore 😐
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PrairiePhlox
(@PrairiePhlox) reported
@DmMoax weird, on our roku we don’t have that issue. But we also had to buy a brand new ******* roku because of course Disney + was compatible with like two exact things and it’s ridiculous
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Matt 🍕
(@mattendo3) reported
@GetSpectrum pretty sure I pay way too much cable tv for the spectrum app to not work on roku. Ridiculous prices and crap service.
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Nick Stevens
(@MisterCrueler) reported
@j_lambert_ @cperruna That's a bit harder. When things are getting ridiculously overbought or I start feeling uncomfortable with the amount of risk in the position. I hedged ROKU in December and added again to the hedge in January. Best to think of the hedge as money spent to help you sleep.
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LifeRuiner103
(@probheardright) reported
@nola_creole I found it thru Roku search, thank you. I had to pause a lot because of work but lord, mess.
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Melissa 🇮🇹🇺🇸
(@mountain_mama80) reported
@DonHarbeson Well roku should work with the jetpack. ..
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Will
(@elsobnumerouno) reported
@ESPNPlusHelp I am having issues on several Roku devices of the video feed skipping during UFC events.
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David gravel
(@thunderw0lf2000) reported
@RikiRachtman @gimmeradio Damnit doesn't work with the Roku streaming stick.
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Theta Warrior
(@ThetaWarrior) reported
@PliskinSnak3 They are support and resistance levels. Once a support level is broken I look for weakness to continue, which was the case with ROKU. To find these I look at all timeframes.