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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (30%)
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Buffering (18%)
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Playback Issues (18%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Video Quality | |
| Philadelphia |
Crashing | |
| Queens |
Sign in | |
| Orlando |
Playback Issues | |
| Chicago |
Video Quality | |
| Orlando |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Watson
(@AwesomeJosh01) reported
from
Egg Harbor City, New Jersey
@hbomax fix the bug issue with HBO max on roku tv it keeps crashing and it’s annoying FIX IT
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Chason
(@Bumble_115) reported
@D4METIME @TrevelyanMayCry i use roku too and have no problems tf now that i say that my tv is gonna explode tonight
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Meryl Evans speaks at #ID24 and #CMWorld.
(@merylkevans) reported
Hey @cnn the captions on History of the Sitcom are frustrating. I’ve tried live, DVR, on demand and CNN @Roku and none work. #accessibility #a11y
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The Kid Inside - Melodic House/Techno act
(@_thekidinside) reported
Hey @NBCSports i actually WANT to watch the Olympics so why don’t you advertise the NBC Sports app for ACTUAL coverage Also, not the smartTV one - which doesn’t work/give you events - but the firestick and Roku ones - you’re welcome
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John Dabkovich
(@JohnDabkovich) reported
Anybody have trouble streaming @TedLasso on @AppleTV? Video kept glitching. I have a Roku-equipped TV. All other apps work fine.
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Chris Gallaher
(@GallaBooty) reported
@hbomax on the @Roku TV is absolute garbage. Crashes on me lags every single time. One of y’all needs to FIX IT!!
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Casey Cipriani
(@CaseyCip) reported
I also tried Fubo, and I set it to record tonight's NBC broadcast at 7pm, but now every time I try and play the recording on my Roku TV, the screen goes black and I get an error message. Because it's still recording? Who knows. It's fritzing and freezing.
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Julie Garrett
(@julesku) reported
@hulu_support ROKU and it only appears to be NBC. I have gone about 5 minutes now with no issues
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Will
(@lexaprogrammer) reported
@frankieisfrank They must have updated it since I had it because their app was the worst offender. Also I like the Roku phone app. I can wake my tv up from bed and push airplay, applets, twitch and YouTube to it.
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Chronald McDonald
(@ChronaldBurger) reported
@lil_buts @SaraCivian Roku, NBC Olympics app, some form of live subscription like sling, Hulu live, YouTube tv, whatever. Watch sport of your choice or one of the 3 regular broadcasts. Yes this is needlessly complex and likely the ratings issue, but for those still trying to figure it out.
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Pat McCurry
(@PaddyDoubleMs) reported
Thank you, @nbcsports for screwing up things on your Roku channel that made me miss much of women's beach volleyball match going on right now. When I get it to work, I found I have to suffer with NBC commentators and commercials where points are missed. #NBCFail
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Tom Sisto
(@sisto_tom) reported
@slinganswers My password does not need to be reset. I can login into other types of devices (I.e.) pc. I can log into Roku if I delete app and sign in. It’s a known issue I was told by customer service.
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IndignantTarv
(@tarv28) reported
I know I get ads when I watch @youtube from roku, even its an 15 sec unzippable they get annoying when its the same one (Intuit Quickbooks) Im if they had more diversified selection of ads it would help be less annoying though I was surprised the random @Faygo ad
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Melissa Angle
(@mangle) reported
from
Atlanta, Georgia
Trying to add AMC+ but not AMC Premiere through YouTubeTV but on the Roku but not on the Roku Channel using an Apple login, no the other one, and then canceling Shudder because it’s in AMC+ for $.99 more but using the laptop not the app is why our parents can never cancel cable.
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Betty Ann
(@boolhunt) reported
@lil_buts I'm using @LocastOrg for the live stuff... Roku has playback 24hours after it's aired live. 😕 Sorta making it work.
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Katie Patton
(@kpatton6) reported
@nbc fix your Roku app, the audio is terrible, can’t watch anything
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SoxNationNW
(@SoxLifeNW) reported
@Roku Ready, set, broken Roku remote after 3 days
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The Grand River Goldie
(@CurdVonnegut) reported
@dijana_kunovac I have a NBC Olympics app on my Roku... it's not awful
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sowingseason
(@sowingseason2) reported
@PhoenixElissa @Angela75157066 Yes. It's a continuous issue with the app. I don't know if it's the app itself or the roku.
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Tennischick15
(@chr_rob) reported
@Roku the remote for my streaming stick is burning through batteries so fast! Anyone else have an issue?
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BreezyB
(@WindywithanE) reported
@Ask_Spectrum why does my Roku suddenly not work?
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Dustin Sullivan
(@dsullivan251) reported
@NBCOlympicsHelp Any idea on when the streams for the individual event’s audio sync issues will be fixed? Every device I use (Apple TV, iPhone, Roku, etc.) all have this issue. It’s almost 3 seconds off-sync.
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Piyush Aggarwal
(@Piyush2Hack) reported
@Roku @RokuSupport I am from India. My roku is not working. Is there any service center in India. Can u please replace it with a new one. I only had ROKU for Video Streaming. Now I have no device to Video Stream I am a Roku Lover
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Michael Ruminer
(@michaelruminer) reported
@Sling your new roku app is flaky at signing in. It seems every other time is states the username password is not correct and then hangs. The next time is may work and then later it won't work again.
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INCSays
(@Moturoais) reported
@rebaqueen Hey. Bad news I'm afraid. The app will no longer be supported. But you can still watch Doctor Tyranny's Terrible Television and other great shows with a roku stick or a device. Available at many stores and a reasonable price Sorry.
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Grumpcat
(@Grumpcat5) reported
I don't know who's fault it is between @WatchVRV passing blame @HIDIVEofficial not having it's own up to date subtitle system or @Roku being fidgety, but if one of you doesn't fix this stupid double captain problem that's existed for LITERALLY YEARS I'm going to lose my mind.
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jayleetx
(@jayleetx) reported
@Roku please work out a new contract with @YouTubeTV and add the app back ASAP. No problems with Apple TV while your platform always have issues with contract negotiations (e.g. took forever to add peacock)
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brose
(@BrosephSZN) reported
the hbo max app on roku is terrible man lmaoo who do they have as their technicians over there
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sarcasm queen
(@sarcasmqueen20) reported
I’d love it if @hbomax would freaking work on my Roku and actually let me watch something for once instead of just glitching out every time
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Anthony
(@senimota) reported
The @hbomax app on the @Roku is terrible!! Always getting stuck before I can even watch anything!