Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (32%)
• Sign in (25%)
• Buffering (23%)
• Playback Issues (16%)
• Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Lansdale	Buffering	8 minutes ago
Clifton	Crashing	8 hours ago
West Chester	Crashing	1 day ago
Phoenix	Crashing	1 day ago
Derby	Playback Issues	2 days ago
Phoenix	Crashing	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abnormal Accrual (@bbm010) reported 10 minutes ago

  @robinivski @ContrailsAI @Roku Yep. They are one of the worst ASC 606 sinners.

• 
  Johnny Ryall (@FunkyBoss_) reported 12 minutes ago

  @amazonfiretv the new update is terrible. Fix this please before many of us switch to another streaming service. @Roku

• 
  Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported 15 minutes ago

  @Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?

• 
  whipofcords (@whipofcords) reported 17 minutes ago

  @TCL_USA @Roku these new updates suck! Fix it!!, now my tv just shuts off, when ever it wants!

• 
  Buttery Duck (@Nauseum62) reported 17 minutes ago

  @Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 18 minutes ago

  @Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  🌪Jeff Schipull🦌 (@ojkoj) reported 20 minutes ago

  @Roku my hdmi ports are being fucky. Please update your software to fix the issue. Its on multiple tvs.

• 
  Mare Loch (@Mare_Loch) reported 22 minutes ago

  @Roku Hey! Fix your closed captioning! Doesn’t even work on your own commercial channels. You know, the channels that show commercials every two minutes? Do you hate the hearing impaired or what?

• 
  AWholeLotofMeh (@AWholeLotOfMeh) reported 23 minutes ago

  @Roku having subtitles issues continuing into 2026 on streaming services is enough of a reason to move to another platform. The UI is great but come on, it’s been years now.

• 
  Deen Bowden (@deenbodeen) reported 23 minutes ago

  Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

• 
  pompanoj (@pompanoj) reported 27 minutes ago

  @MoriahJovan @Roku I feel your pain. I will supress the male urge to try to fix it and simply say "TVs are so cheap they are disposable". Walmart has a 75" TV for under $400. OTOH, I used a firestick to resurrect a TV with lame internal smart tv features. The picture is much better too.

• 
  Riot is Prideful θ∆🐺 | DNF -16 (@Mx_Error) reported 27 minutes ago

  HELLO CAN YOUTUBE ON THE ROKU NOT FUXKING CRASH @Roku @YouTube whixh one of ur faults is this because it happens all the time

• 
  Viv🥀✨ (@xx_viv_xx) reported 34 minutes ago

  Anyone else having an issue with their @TheCW on @Roku ??? It keeps crashing for me

• 
  Qhu✳️🦆🏃‍♂️ (@Qhu_NFT) reported 35 minutes ago

  I have had it with @Amazon Fire Stick. I have a subscription to Shudder and Starz. I can no longer play them without buying a new subscription thru Amazon. I have a @Roku TV upstairs and have no issues playing my subscriptions. Today I ordered another Roku controller for downstairs. Shame on you Amazon. Bye fire stick. Just warning anyone who is thinking about fire stick.

• 
  Sergio Olarte (@repeye) reported 36 minutes ago

  @RokuSupport @Roku paying for your home monitoring service but your Entry Sensors have been out of stock for TWO YEARS. Frontline support has no answers. I need an escalation manager to contact me about hardware availability. This is a security system, please help.

• 
  1980s Boxing (@80sBoxing) reported 37 minutes ago

  @Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?

• 
  Red Chem (@red_chem_lite) reported 40 minutes ago

  @SophiRene1 @Roku The dogs have Kongs with peanut butter and cheese, they have puzzles, they have toys and treats. They don’t touch the remote when we’re around. I put the remotes up when I’m done. This isn’t really a dog problem It’s a somebody else in my house doesn’t put the remote up problem.

• 
  🌪Jeff Schipull🦌 (@ojkoj) reported 41 minutes ago

  @Roku And like… if i reset the tv itll work sometimes, but its a big hassle, and after troubleshooting it appears to be a software issue with the update.

• 
  Morticia (@Morticia121212) reported 41 minutes ago

  @tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!

• 
  Ken Kallembach (@imken24) reported 41 minutes ago

  @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

• 
  alex (@alexsears97) reported 47 minutes ago

  @Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this

• 
  Lee 🇺🇸 (@redneckleeusmc) reported 47 minutes ago

  @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

• 
  Starko (@Starko2341) reported 48 minutes ago

  @ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.

• 
  Democracy (@WambliTatanka) reported 48 minutes ago

  I paid for @hbo through November and im not granted access saying I need to pay again. And your support feature doesn’t work!! What the actual F?! @Roku @TheRokuChannel

• 
  Lonell Fletcher III (@iii_lonell) reported 51 minutes ago

  @Roku please fix your data on live tv. Several streams show NO DATA AVAILABLE. It’s frustrating not knowing what you’re watching or when something you might want to see is coming on. This problem didn’t exist before. Get the info back please. Thank you

• 
  Tundrawalker⍟⍟ (@tundrawalker00) reported 52 minutes ago

  @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

• 
  HockeyDad2A&Z (@HockeyDad2AandZ) reported 54 minutes ago

  Hey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.

• 
  Jinxsyns (@Jinxsyns) reported 55 minutes ago

  So what absolute ******* retard at @Roku decided that when adding a remote THE ******* BACK, HOME, AND ******* APP BUTTONS DON'T BRING YOU BACK TO THE HOME SCREEN OH AND BEST PART IT DOESNT SAY THIS SO I SAT HERE HITTING EVERY ******* BUTTON BUT THE LEFT BUTTON TO GET IT TO WORK

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 1 hour ago

  @TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  Sydney 👑 (@LoveMyFFAJacket) reported 1 hour ago

  @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.