Is Roku down?

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

 Problems detected at Roku

Roku problems in the last 24 hours

Roku Outage Chart

November 13: Problems at Roku

Roku is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Sign in
(37.50%)
Buffering
(29.17%)
Playback Issues
(25.00%)
Crashing
(4.17%)
Video Quality
(4.17%)

Roku Outage Map

The most recent outage reports and issues originated from:
Toluca Buffering
Mexico City Buffering
Gómez Palacio Buffering
Ciudad López Mateos Sign in
Monterrey Playback Issues
Tijeras Sign in

Roku Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Roku Issues Reports

Latest outage, problems and issue reports in social media:
  • cheesebrgrs Elizabeth (@cheesebrgrs) reported

    @disneyplus My roku 2 wont let Disney + download HELP

  • ianmolina76 ian, Disney+ Founder's Circle member (@ianmolina76) reported

    @disneyplus Please fix the Roku glitch where it changes the languages randomly. I end up watching The Muppets in Spanish to hearing Noelle in Descriptive Audio with no way to properly switch to regular audio. Add a tab in the corner or....something!

  • applegsr Steven Applegate (@applegsr) reported

    @TJRLAB @disneyplus Technology is great when it works but as soon as one thing happens everything just collapses on top of itself. So far the only issue I've had is the color issue which hopefully stays fixed, I'm running a Roku TV.

  • pierre_armani Hollywood - P (@pierre_armani) reported

    Honestly it’s performing A LOT better than I anticipated. I’ve watched via the phone app and on Roku with no problems.

  • titnug thcie (@titnug) reported

    @Tschoooley @disneyplus Download the channel on your tv if you have a Roku or just go to the site on your computer. 7-day free trial or you can have my login

  • cmseghers Christine Seghers (@cmseghers) reported

    @nicolecieux We’re in the same boat. Our Roku isn’t compatible and were trying to Chromecast using a laptop and getting an error code. It’s a bummer :(

  • berryjames74 Jim Berry (@berryjames74) reported

    @TheMikeSalk @disneyplus @SamsungTV Technolgy moves fast. Buy a 30 dollar Roku stick and get a better “smart tv” experience or pony up for a new TV. First world problems......

  • HDMOVIESOURCE HD MOVIE SOURCE (@HDMOVIESOURCE) reported

    @doblu I changed my resolution on the roku to forced 4k 60fps HDR using 4:2:2 and restarted the roku and that appears to have fixed my banding issue. Will take a longer look tomorrow.

  • noleyez annpalmer 🇺🇸 (@noleyez) reported

    @disneyplus Paid for a year. Problem is I can't get your channel on @Roku. So I am kinda bummed. Wish I was able to watch!!! Fix the PROBLEM.

  • rhythmicalexile Joe Milne (@rhythmicalexile) reported

    @DiscoD_83 @VIZIO @disneyplus I don’t ever use the apps on our TV. We bought a Roku Ultra. You can download whatever apps and it’s all in 4K UHD. TVs always have some dumb proprietary thing where you can only use certain apps on them. Haven’t had any issues with Roku.

  • capsfan_10 Denise (@capsfan_10) reported

    Both my #Samsung 📺 were too old for #DisneyPlus. Finally hooked up my #Roku for the first time and fired up @disneyplus with zero problems.

  • SW_Panther99 SW_Panther99 (@SW_Panther99) reported

    @disneyplus The download of Disney plus did not work on my @Roku @RokuSupport error message received.

  • UndiscoveredDev Becky Isserman (@UndiscoveredDev) reported

    @jimbobbennett I tried switching back after I logged in with my cell phone. It's giving a 31 region code error on Roku. Roku and Samsung Smart tvs are having region code errors. I am tethered to my phone.

  • Darkhosis666 Doji (@Darkhosis666) reported

    @AdrianCJax I know there was some issue with connectivity at some point today. I got home from work about 4:30, installed on roku, and started watching the mandalorian with no issues at all. So, that shouldn't be part of your decision making.

  • beckbjj Becky Jones (@beckbjj) reported

    @MainStreetDad @twa556 @DisneyPlusHelp If you're getting Error 14 "incorrect password" and you're sure you're putting in the correct PW, what worked for us is attempt login, get the error, click "forgot password", they will email a code. Put in code, then DON'T change PW. On Roku hit back arrow & you'll be logged in.

  • SFMagus Jim Lola (@SFMagus) reported

    @MMSnodgrass @disneyplus It works on Roku w/o problems.

  • robenglishshow Rob English (@robenglishshow) reported

    @DisneyPlusHelp closed captioning randomly appears sometimes (using a Roku TV) even though it's turned off. I have to close the app, restart it, and begin the show over again. Please fix @disneyplus

  • mickeyecholls kelly (@mickeyecholls) reported

    @Pnklunchboxrev1 i was watching it on my chromecast earlier without issue but i have both cc and roku and like both. never had any issues with roku 🙏🏼

  • Itss_Him Him (@Itss_Him) reported

    @TheMikeSalk @EvanHillSEA @disneyplus @SamsungTV Yup, Samsung smart TV apps are trash. Roku will be an upgrade in terms of app quality and overall experience. Just go for it.

  • RoseScholar Smokey Mike (@RoseScholar) reported

    1st world problems that can be corrected by a less than $30 Roku.

  • orlando_foodie Orlando Foodie (@orlando_foodie) reported

    @disneyplus Dunno what all the trouble is..I was able to download the iOS app and stream at 6:15am EST. Got home from work and added the channel to my Roku boxes. No issues streaming at all. Guess I'm lucky!

  • brintly Brint O'Hearn (@brintly) reported

    Hey there @DisneyPlusHelp - It would be nice on devices like the Roku to have a login experience more in line with the ESPN app where can go to a URL to activate the device quickly and easily. Typing in a long and complex passwords with a Roku remote is rough.

  • julietslafleur maria (@julietslafleur) reported

    @sIasherfilms i’m trying on my iphone with the app and on my roku and get the same message on both “error code 83”

  • grimlockjoey grimlockjoey (@grimlockjoey) reported

    @ValentinaLRuiz they gotta fix the app.. i watched one spiderman ep and you cant pause or exit on the roku.. this isnt princess quality app yet

  • papamurphy49 ph balanced (@papamurphy49) reported

    @ComedyCentral fix your streaming apps - my roku won’t let me access live streaming - all I get is “oops” - wtf

  • W00PIGS000IE W00PIGS000IE (@W00PIGS000IE) reported

    @WarMachine2013 I watch on my iPad and it’s crystal clear. Apple TV, smart tv, Roku, Xbox are all crappy quality.

  • bdstats Brian Duval (@bdstats) reported from Las Vegas, Nevada

    @JLap64 Restart your Apple TV/Roku or whatever device you’re using. If that doesn’t work, sign out, then restart , sign in and it should work.

  • amanda_horvath amanda (@amanda_horvath) reported

    I still don’t know how to get subtitles on Disney plus on my Roku tv can anyone help me LMFAO I know how to do it on a phone but it doesn’t pop up like that on the tv

  • gomezsgrande amanda (@gomezsgrande) reported

    I still don’t know how to get subtitles on Disney plus on my Roku tv can anyone help me 😂 I know how to do it on a phone but it doesn’t pop up like that on the tv

  • TupeckParrot TupeckRappingParrot (@TupeckParrot) reported

    @EmperorGrinnar NOOOO!!! Disney+ is awesome! There was no fail. A bit of a hiccup at am launch but we had no issues at all AND THEY GAVE US A ROKU APP overnight!

  • Phrosty23 Phrosty (@Phrosty23) reported

    @hbk72777 @Koenn @VIZIO @nickdorsey @netflix @hulu @disneyplus You shouldn't have to buy a Roku or another device to fix something that should work out of the box. @Vizio ****** up and its their job to fix it.

  • AliMoonGoddess Ali McC (@AliMoonGoddess) reported

    @disneyplus Not working or even showing up on Roku channels.

  • JamesKosur James Kosur (@JamesKosur) reported

    .@DisneyPlusHelp WTF is Error Code 31 on Roku. Nobody seems to know.

  • ellison_stacey Stacey E (@ellison_stacey) reported

    @vizio. Had to hook my Roku up to my less than smart tv to get Disney Plus! It worked, shouldn't have to wait until 2020 for the fix #DisneyPlus

  • DarciaT wannabecatlady (@DarciaT) reported

    @DetectorDigi son signed up is working, but has bugs. on my roku I had to leave disney and come back for it not to say error on nat geographic. and he says doesn't save where you are episode wise in show. He said it did at first. will actually myself try watching in a bit.

  • unus_verum getTruth ن 🐸 (@unus_verum) reported

    @RobertJohnDavi @trish_regan @FoxBusiness Missed the segment!! Kept getting ' error' messages every time I tried to open @FoxBusiness on roku...thanks for posting it here.

  • hdinred Chris (@hdinred) reported

    @miDnIghtEr20C Got the password to work, but same issues launching Star Wars content on Xbox.. worked on my Roku TV though

  • Rejean_D DaWookie (@Rejean_D) reported from Herndon, Virginia

    @thenextweb Roku app worked fine first thing this morning. Had some errors in chrome earlier in day. Both working fine now. #DisneyPlus #Roku #chrome #disneypluslaunch

  • YoungWhiteThot skskskkj (@YoungWhiteThot) reported

    Girl jus do what I do get a ROKU download all the tv apps and use ur bosses cable login info

  • ncolphillip Nicole Phillip (@ncolphillip) reported

    This is why I jumped on the free Hulu (with ads) from Spotify, subsidized Netflix with my T-Mobile plan, Full Amazon Prime to get more for my money, only sub to HBO when Insecure (and now Euphoria) is on and used my family’s cable account to sign in to the apps on Roku.

  • pilferk Colby Claus (@pilferk) reported

    @dmwise @Doublas28 @Disney @disneyplus @starwars @RobertIger @Roku Nope. Gave up when the kiddos got home. We used my wifes email addy, signed up, and everything worked fine. I will try again on Thursday if its still not working.

  • angel68851142 angel (@angel68851142) reported

    I can't till I can sign up for disney plus next month. I can't now cause the technical issues I keep hearing about and I dnt how to stream it on my roku tv

  • troylf that cheap guy (@troylf) reported

    @rycrist Had no problems watching it on roku

  • austinstevison1 Ray (@austinstevison1) reported

    @Ashley_McC94 It’s THE ROKU AND THE DISNEY APP NOT THE ROKU AND ANY OTHER DEVICE I KNOW NO THER DEVICE HAD THE PROBLEM.

  • maerj2000 Look in the mirror.. (@maerj2000) reported

    @DisneyPlusHelp I'm having an issue, I'm getting foreign language subtitles that won't go away on #DisneyPlus. I am watching through a Roku. Another person told me they are having the same issue on a Roku tv.

  • GnomesOg OGGnomes (@GnomesOg) reported

    @RyanakinSW @disneyplus No I gave up. I did finally manage to sign in on my Roku but it still won’t let me on my phone.

  • beckbjj Becky Jones (@beckbjj) reported

    @timberninj We can only sign in on the devices we signed into first thing this morning...i.e. both of our phones and the Roku in the kitchen. Wishing now we had taken the time to sign in on the Rokus/smart TVs in other rooms this morning. 🙄 Keeps saying incorrect PW even though it's not.

  • herz1 Brennan Huff (@herz1) reported

    @thebrandindex @HedgeyeComm @disneyplus Same issue can’t sign in to pandora account on roku

  • awdraaa Audra ✨ (@awdraaa) reported

    Why is Disney+ not working on roku....

  • autographedcat AutographedCat 🏳️‍🌈 🏳️‍⚧️, Agent of G.I.R.L. (@autographedcat) reported

    @dorkistry @disneyplus Yes, absolutely. Unfortunately, my Roku (a Roku 3) is getting long in the tooth, and frequently has problems with my TV. I should probably upgrade it, but most of the apps I use are available natively on the TV, so it's not a pressing issue. But I'm overall a HUGE Roku fan.

  • Boomingbox ✠Hope Rising✠ #VivaCristoRey (@Boomingbox) reported

    @meaningofcath @KarenBeeHattie @TaylorRMarshall I cut my cable and got Roku and watch Catholic movies and programming now. Council of Trent Cathechism, Aquinas, Augustine and the lives of the saints all help. We can't even watch half the news anymore.

  • dancrgrl817 Lady Totty (@dancrgrl817) reported

    @DisneyPlusHelp I've been in the Live Chat wait for an hour. My service worked on my Roku and then stopped and keeps saying Error Code 83. It also is rejecting my password on some devices but not others. #DisneyPlus #DisneyPlusfail

  • Missygrl Melissa Murdock (@Missygrl) reported

    @Roku purchased a new device today since current device is now “outdated” was less than thrilled with customer service received. Needed a simple address change and it couldn’t be done... forced to upgrade and then can’t get a little help🤔😤

  • Adondriel Adam Pine (@Adondriel) reported

    * when i try to login on my roku.

  • TheRealPolen Alexander The Standard (@TheRealPolen) reported

    Haven’t had an issue with @disneyplus on iOS or roku today. Pretty sweet

  • Kyle_WI Kyle (@Kyle_WI) reported

    @julietslafleur @PapaBret @disneyplus @Roku Earlier today my Roku worked. Right now I'm getting nothing but error 83 too.

  • Rymongo Ryan (@Rymongo) reported

    @verizon and @Roku refuse to fix it and I spend way too much time calling customer service for nothing to be done!! I just had to spend 30 minutes setting up my account AGAIN even though I’ve been a customer for months and it’s the last thing I want too do after working 16 hours

  • hollymatern Holly (@hollymatern) reported

    @Christa_j86 @disneyplus I found an obscure fix on a forum, and it worked! I did a factory reset on my Roku stick and then used my Roku phone app remote to lig into and play content on Disney+, and it worked!

  • Doug_Veach Doug Veach (@Doug_Veach) reported

    @AlexaBliss_WWE I had that issue at first on my phone, but it was working on my Roku. It's working fine on my phone now.

  • julietslafleur maria (@julietslafleur) reported

    @PapaBret @Kyle_WI @disneyplus @Roku what did y’all do to make it work on roku 😭 i’ve been getting error code 83 on both roku and phone app