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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (32%)
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Playback Issues (25%)
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Crashing (24%)
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Buffering (18%)
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Video Quality (1%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Playback Issues | ||
| Crashing | ||
| Crashing | ||
| Sign in | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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The Real Superlich
(@RealSuperlich) reported
Anybody else having problems with the audio and video for @BallySportsKC getting out of sync on their @Roku? Makes it hard to enjoy the @Royals game.
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Brian Christopher
(@Brian_Directs) reported
@accuradio @GarrettCarl Have a Roku 2 and Accuradio starts to load but fails, returning to homescreen. No amount of re-installing/booting helps. Last 3 days. Any known issue?
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lucidquasar
(@lucidquasar) reported
@Christopher_Odd Twitch doesn’t work on my Roku so I’m in favor.
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Dave
(@the1commish) reported
@Roku @RokuSupport You know, I love you guys but you were way too premature in pulling the YoutubeTV app from the store. You 2 just need to work this out to the benefit of your customers. I don’t want to have to replace my Rokus with Fire Sticks.
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Prioritize people over cars #fatboyonabike
(@gratifihouston) reported
@hels Love Roku as the operating system. Bought a @SamsungTV which has it's own system called Tizen and it is god awful. Bloatware and it lands on a home page you can't change. Not intuitive to navigate. I hate it.
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Don Karpick
(@TokyoBoiler) reported
from
Arlington Heights, Illinois
@Roku @RokuSupport Please continue to work with @YouTubeTV to keep them part of the Roku platform. I have 3 Roku devices and love them BUT I stream YouTubeTV more than anything else.
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chasa
(@chasa) reported
@YouTubeTV and @Roku: no offense, kids, but I really don't care who is responsible for your impasse. Stop sending me emails pointing fingers. Work it out.
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Alexa Rae
(@alexa_says) reported
from
Nashville, Tennessee
@Roku you better work it out with @YouTubeTV…
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dan
(@napcannon) reported
@HISTORY your roku app is broken, cant sign in. cursor makes noise but nothing can be selected.
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vehement_nebulous_wanderink
(@VNW_Art) reported
OK so I go to sign into my @YouTube TV and I'm signed out and it's prompt me to sign up again like am gonna loose my shows in not the one with is problem I know google didn't sign a contract with roku or renew does mean I can't use it
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Dee Smith
(@mommadee_smith) reported
Dear @Roku, I don't know what the real issue is between you & @YouTubeTV. In typical toddler fashion you're both saying it's the others fault, but here's the reality I won't be switching from @YouTubeTV; they hands down have the best streaming service available. 1/2
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Michael King
(@mhking) reported
.@Roku & @YouTubeTV - I’ve spent the last month getting my 84 y.o. Dad moved over to FOUR #Roku boxes from @Comcast and was about to pull the trigger on #YouTubeTV for him when you pulled this stunt. FIX THIS MESS NOW - or I’m sending it ALL BACK TO YOU and going elsewhere!!
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onan the barbarian 🦆🦍🐸
(@afivegantenna) reported
@vodkabooty i’ve never seen a tv like that. if you had a smart tv designed that way, worst case scenario you’d factory reset it, never put in a wifi password, and just use a roku or xbox for streaming services
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ThatsSportsTalk
(@ThatsSportsTalk) reported
@WTDduckss I have a login in if you have the app on Roku or Apple TV
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rkana73
(@rkana73) reported
@Roku been buying your products for years. Always been great. Now that you are not renewing contract with You Tube TV, I have no reason to buy or keep you product any longer. You will be loosing not only mine but a long list of customers. Pls fix this issue.
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Catherine Schreiner
(@ayetortuga) reported
Are any other Roku users having trouble accessing the Hulu and Disney+ apps? They both keep crashing as soon as I open them. Every other app seems to be working fine. 🤔
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Marc Sincich
(@88ATD) reported
@jbtcarolina @jacksonpurdie @YouTubeTV That's how damn near every phone and computer work. HP, Dell, Lenovo, Apple, Asus, Acer... It all comes with bloatware. But what your phone comes with has nothing to do with a carrier dispute between Roku and Google.
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Mark Armstrong
(@ArmstrongM) reported
@NOWHelpTeam Hi. Had no NowTV at all since yesterday, can’t log to account via any browser on computer, app on Roku box gives error. No “continue watching” option. Nothing works at all. Any help?
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tigga1369 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸
(@tigga1369) reported
@YouTubeTV stop the monopolizing and work it out. customers will have a much easier time switching streaming services than replacing devices. Roku will win out. just compromise.
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Joe
(@thejoehansen) reported
So is the audio being ahead of the video a universal issue for @BallySportsNOR? Had the problem last night on my PC and today on their app for Roku stick. #MNTwins
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NinerDave
(@Addicted2Niners) reported
Hey @YouTubeTV I'll be sticking with @Roku if you pull the channel. As much as I like YTV, the Roku interface is the best, and I'll switch to Sling or some other live TV service. Work it out!
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Rebecca Garbler
(@RGarbler) reported
I got a email that @Roku is taking YouTube TV off where us subscribers will no longer be able to watch our TV. I have a roku in EVERY room of my house...if youtube tv goes... We go! I will take my business to your competition since they have no issue keeping youtube tv.
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Jeffery Kaufman
(@CoachConflict) reported
I’m trying to think of something dumber than @Roku not including the @YouTubeTV app. You both make millions of dollars, pull your heads out of your butts and work this out or perhaps your customers will dump both of you. #StopBeingMorons
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Yepitsmememe
(@yepitsmememe) reported
@madebygoogle @BallySports @BallySportsSD The new Bally Sports app does not work on new Chromecast w Google TV. I get signed into the app, but when I request a video, I get a constant circle (loading) on the screen. Same TV has Roku with the Bally Sports app, and works fine.
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Carlos
(@CarlosOCSC) reported
@michaeldb_ @lmw_337 Casting doesn’t work on Roku unless you have the app installed on the Roku but if you have android tv you can stream via chrome cast
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Mark M Lusk
(@markmlusk) reported
Ok, @YouTubeTV and @Roku - I'm going to need you two to figure this out. Because I have NO PROBLEM dropping you both. How 'bout them apples?
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CCTakato 🏳️🌈
(@CCTakato) reported
There's yet another issue with the subtitles will stop playing in the middle of this week's Pretty Boy Detective Club episode on the @FUNimation Roku app. This has been happening with a different show every week. Please fix this @FunimationHelp.
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The Lone Wolf
(@TheLoneWolf68) reported
@TheRealFallGuy @PlutoTV @PlutoTV is terrible on Roku. I haven't been able to launch the app for weeks. It just goes back to the main screen.
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Randall
(@TheRandallMoore) reported
@BallySportsCBUS @ColumbusCrewSC When I try to link Roku up, the login screen doesn’t let me log into tv account
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Craig Broadbent
(@CraigBroadbent1) reported
Any idea why @BBCiPlayer won't work on @Roku?