Is Roku down?

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

 Problems detected at Roku

Roku problems in the last 24 hours

Roku Outage Chart

January 18: Problems at Roku

Roku is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Playback Issues
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Roku Outage Map

The most recent outage reports and issues originated from:
Silver Spring Crashing
Guadalajara Crashing
Guadalajara Playback Issues
Pittsfield Crashing
Ciudad Victoria Sign in
Mexico City Sign in

Roku Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Roku Issues Reports

Latest outage, problems and issue reports in social media:
  • DcatBry LeaAngel❤️ (@DcatBry) reported

    @PlutoTV Pluto's "Live TV & Movie" guide is NOT working on Roku Express +. The titles blink off and on; the guide won't fill in. This has been happening for days. Please fix the problem.

  • TheStanzb Chase (@TheStanzb) reported

    @AETV your app is not working on my fire tv or my roku, and i’ve tried it on about 5 different roku tvs and it doesn’t work on any. when i start an episode of 60 days in on my roku, it immediately crashes and on the fire tv it just doesn’t load anything

  • BrettStark Brett Stark (@BrettStark) reported

    @disneyplus your login experience on @Roku stinks! Don't make me enter my password!. See how others do it with an activate URL.

  • GateToWire Mike Adams (@GateToWire) reported

    @turfnsport @TheNYRA It’s not working on my Roku. Says I need to upgrade by signing up for NYRA Bets. More BS in this sport everyday

  • sportscrazed2 sportscrazed2 (@sportscrazed2) reported

    My biggest problem today was that I needed to reset my roku and sign into apps manually instead of using LastPass. #lifeisprettygood #couldbebetterthough

  • LifeGaveyuLEMON King B 🍋 (@LifeGaveyuLEMON) reported

    @iKeepItFrank It just seems to have less technical difficulties my fire stick always needs to be restarted or disconnects from the WiFi. My Roku tv never has issues

  • tannman81 Joe Tanner (@tannman81) reported

    @RokuSupport Thanks! I replaced the power cord to the stick and it seems to have fixed the problem. Enjoying Roku once again!!

  • TweetHeroDre TweetHeroDre (@TweetHeroDre) reported

    @DisneyPlusHelp @Jim_Samek I'm still waiting for an update to fix the #Roku app so I can finally see all the extras that are currently capped at 10. It's been two months guys. Fix this already!!!

  • Keithybabes2k15 ✨keithybabes✨ (@Keithybabes2k15) reported

    @BritBoxHelpUK how can you call yourselves britbox help when you cant confirm anything, no date for firestick, no date for roku, no date for youview, that's no help at all is it, cancelled my subscription till I can watch your service with an actual app on my 2015 Samsung tv 😡

  • Captmike4804 M. Paris (@Captmike4804) reported

    @Dcl_60 Trying to help a fellow Vet tonight Spectrum Cable extremely $$ hopefully I did right Said try ROKU

  • ipccm benjaminseides (@ipccm) reported

    @Xfinity I am unable to sign in with my xfinity account to any of my streaming service channels (hbo,cnn,showtime) on Roku. Sign in page for xfinity not working, tried multiple different computers. Help

  • mkbeet @mkbeet (@mkbeet) reported

    @Roku the change in the phone remote is terrible. Please bring back arrows not the swipe!


    @BadBizreviews @Ask_Spectrum Spectrum tv app for Roku Express is awful. My favorites are now gone

  • byuoit BYU OIT (@byuoit) reported

    @JNathanAnderson @byutv @byutvsports Hi Nathan! Sorry you're having issues with the Roku app. If you need some help troubleshooting please feel free to call us at 801-422-4000.

  • Baba99999919 Baba Ghanoush (@Baba99999919) reported

    @Sling Wish you'd have added all the stuff I don't care about to an addon package instead of increasing the price. Wish you'd also fix the roku app. The dvr gives me no end of trouble. Recorded half of the vikings premiere, often won't delete shows and the FF/REW stops working.

  • RustedRedCabbit Ruby (@RustedRedCabbit) reported

    @eevee I think the biggest problem is the mfr is selling you a TV, not a Roku or a Chromecast, so they don't bother to keep the built-in devices working with the latest updates after it ships. Better to just buy the sep device.

  • GuldirWinterdew Guldir Winterdew (@GuldirWinterdew) reported

    @PaddingtonBaar @Twitch @TwitchSupport @Roku The, way around it is to screen mirror your Samsung to the Roku, issue is that you won't be able to use your phone screen mirroring. There is no other way around this problem. It's 2020 and the most watched streaming service is limiting it's capabilities.

  • ShelleyElwood Ant Murdering She Devil (@ShelleyElwood) reported

    @MJaMitchell @bangishotyou @MrTwincredible @SteveO9259 I've used most of them and it's not terrible but it's absolutely not worth paying 3 times as much as you would for a Roku or Fire Stick or Chromecast if you are starting from scratch (unless you own a lot of stuff through itunes)

  • kato_michael Michael Smith (@kato_michael) reported

    @TeamYouTube I tried all of that. I even putting my pia vpn on my TV to hide my signal from the ISP. Same result. I hooked up a Roku and that works fine. I think my smart TV app just sucks. Netflix, sling, Plex have zero issues.

  • Nana4_2 Julie Guess Brooks (@Nana4_2) reported

    @heyhanna365 @ATT @DIRECTV @Roku I need to get in touch with employee MG546T. She gave me her info id If I had problems. No one can get me in touch with her.

  • JNathanAnderson Nathan Anderson (@JNathanAnderson) reported

    @SportsGuyRyan @GJMcClintock @itschappy @byutv @byutvsports @byuoit Sorry... ran out of room to tag Roku... ongoing saga that Garrett has supported me through... real first world problem. I know, but sheesh!

  • AdrienneCBarr Adrienne C Barr (@AdrienneCBarr) reported

    @Ask_Spectrum Just going to stay tuned for when the technical fix is put in for the new TV guide to work properly with Roku 🤞🏿Thanks!

  • Susan_Larson_TN Susan Larson 🏳️‍🌈 (@Susan_Larson_TN) reported

    I found a replacement for the broken Twitch app on Roku, DM me if you want the information on how to get it. This makes the old official twitch app look like it was made by eighth graders...

  • RBusarow Rick Busarow (@RBusarow) reported

    @askashdavies @PrimeVideo Their Roku app has got to be the worst Roku experience I've had. The remote has right/left buttons. I shouldn't need to click right/left buttons on the screen in order to go forward/back.

  • fischersblack Fischer Black (@fischersblack) reported

    @EntStrategyGuy Perhaps. There is a long tail of apps / content on ROKU. I find most of it to be low quality but there may be some gems in there. I. guess it all depends if new customers are prioritizing most popular, mainstream content or niche content offered by small companies.

  • Zero_Score 202Zero Score (@Zero_Score) reported

    @ShelBris I think it was just a Roku issue, it's not the 4k stick, so maybe it isn't high enough quality for this TV. I tested the same show on the tv's Netflix app and it looked way better. No big deal, just a little extra work for me...In the basement my Xbox will be the media hub anyway

  • UltimateDaveTTV UltimateDaveLIVE (@UltimateDaveTTV) reported

    @AndyLaso Worst mistake ever was not giving support for the Twitch App on Roku. I have 3 fire sticks in my house now. No regrets. My brother uses a chromecast and loves it

  • exxodium Chris | Xodium (@exxodium) reported

    @AndyLaso Y'know, I wouldn't care so much about this if they fixed their XB1 app so it didn't glitch out after viewing a stream for 1hr and requiring me to restart the entire app to fix it. But given my Roku TV was able to do it fine, this makes me sad.

  • Bgbruening Benjamin G. Bruening (@Bgbruening) reported

    @TechConnectify I should add that, when doing a digital capture directly from, say, the HDMI output of a Roku device to the capture device, I don’t experience the sync problems. Only analog to digital with the composite-to-HDMI upscaler.

  • garretpolk Manifold Garret (@garretpolk) reported

    @thelindsayellis @netflix The new interface on Roku Ultra is terrible and I watch less because of it too.

  • GuptaManvendra Manvendra Gupta (@GuptaManvendra) reported

    @Hotstarusa Trying to use the Hotstar channel on Roku device. The app crashes as soon as I start any video. I called customer service, was supposed to receive call back in 48 hours, its over 72 hours and no resolution yet. Please help

  • splakin * (@splakin) reported

    @GinaMBenitez Buy a Roku TV, connect it to your phones hotspot. Problem solved.

  • NikitaCherrelle Nikita Cherrelle (@NikitaCherrelle) reported

    Getting Madison this Roku was probably the worst idea ever!!

  • CallMe_Stubs Sutton (@CallMe_Stubs) reported

    @terrocracy @NHL @NHLTVSupport Mine won't open on my Xbox or Roku but it works on my phone I thought I was only having this problem

  • GumpMorin Jean-Marie Morin (@GumpMorin) reported

    @RokuSupport Roku/Amazon close caption ( Sub titles) is Roku ever goin to fix this problem . I tried everything that support has sudgested nothing works! People have been complaining for almost a year and still not fixed its infuriating!

  • willnoonan Will Noonan (@willnoonan) reported

    @NBCSports your roku app sucks so hard, I've begun to dislike you. Please fix it. You're the only one that freezes 100% of the time.

  • TopRowSeat Steve McCormick (@TopRowSeat) reported

    @TCL_USA @Roku TVs from @Walmart really suck. My 65 inch made it just past the one year warranty before it died. Support can't help so it's headed for the landfill and I'm headed for a @VIZIO or @Samsung once I can afford a replacement. Ugh!

  • realUnfamous Ryan (but people call me Bryan) (@realUnfamous) reported

    @NHL fix your @Roku app. It's freezing every time the @FOXSports Ohio stream goes to commercial.

  • realUnfamous Ryan (but people call me Bryan) (@realUnfamous) reported

    @NHL fix your Roku app. It's freezing every time the @FOXSports Ohio stream goes to commercial.

  • BronsonLee Lo-Fi Lee (@BronsonLee) reported

    With 4K DRM being what it is nowadays, HTPCs are also absolutely terrible at handling 4K stuff from Netflix, Vudu, et al Just buy a cheap Roku or Fire Stick and stream away

  • MotherPorble Problem (@MotherPorble) reported

    @DaPandaBanda I love that Kairi has been hanging out on the islands, knowing sora and roku's parents have no idea where they are and not saying anything, and then she ***** off without a word too. Terrible kids

  • Lunatic_Moth YOU ARE FIGHTING A LEVEL 1 SNEAKY PIXEL GOOSE (@Lunatic_Moth) reported

    Either it's a server problem and a temporary issue, or the app is calling on a completely dead link and will no longer function. I was irritated about this back when the app was first pulled, because I knew this was the eventuality, but Roku simply works better than the others.

  • cwaltzzz snare from The Cleansing (@cwaltzzz) reported

    Really annoying that @Roku won’t address the @Twitch app issue on their devices.

  • DaveWeLike DaveWeLike (@DaveWeLike) reported

    @pradgvs @OphirGottlieb Roku will help sell ads plus cut of subscription and Comcast will use Roku platform to advertise to its users so Peacock gets users. It's the full circle of OTT.

  • beegreenfit Bishop Green (@beegreenfit) reported

    @Roku my TV has been stuck in an endless update and reboot for a week. HELP ME!!!!!!!! My daughter is not a happy camper. All she wanted was Disney Plus 💀

  • chuzzler1976 Chuzzler1976 (@chuzzler1976) reported

    @RakutenTV hi can you please help I’ve just bought my daughters a @Roku specifically so they can claim there 3 free movies I’ve just finished setting up so how long will it be before we receive a redeem email they’re desperate to watch the Lion King 😊

  • wilfordtibbetts Wilford Tibbetts (@wilfordtibbetts) reported

    @TwitchSupport I still use the old official Twitch app on Roku. It was working fine until Wednesday night then it would just say loading. Deleted and readded could load app, but when I sign in it just loads.

  • johnl0k JV (@johnl0k) reported

    @kuraine OMG I had this problem! Like I literally couldn't access PSN or Netflix, but could do all sorts of other stuff. It turned out it *was* the router, which needed to be factory reset before it would work again. I had contacted my ISP and Roku support and it took WEEKS to figure out.

  • Squirrely_Jen Molotov Cocktease (@Squirrely_Jen) reported

    Roku TV is the absolute worst

  • miketurtlexxx Mike Turtle (@miketurtlexxx) reported

    with watching TV online but not the issue of ads but the issue of FORCING YOU TO DO THINGS YOU DON'T WANT TO DO. Now these ******** with TV a lot times don't allow you to watch anything unless you have a cable provider. And yet they wonder why shit like Roku and Netflix...

  • TradePredictorX all in one (@TradePredictorX) reported

    Out of $roku puts. Not working well

  • Tselg Truth Matters (@Tselg) reported

    @CordCuttersNews I cut the cord in 2014 and in 2019, they put a data cap on internet access to make up for all the cable tv subscribers they’re losing. One month my gdaughter left youtube running on my second roku, it ran for two days straight! Usually not a problem but now with data cap! 💰

  • ChartSurgeons ChartSurgeons (@ChartSurgeons) reported

    @WeeklyOptTrader Know some funds betting on big ROKU crash sub 100

  • Susan_Larson_TN Susan Larson 🏳️‍🌈 (@Susan_Larson_TN) reported

    @Twitch The twitch channels on my roku stops on loading screen. I do almost all of my twitch watching on my TV. If you don't resolve the issue soon I will cancel my twitch turbo subscription.

  • motaslaq Mo Taslaq (@motaslaq) reported

    @RoyaTV ur #Roku app is not working properly in the US, we tried to reach you but no customer service

  • savslynn Savanna (@savslynn) reported

    Why does @disneyplus have the audacity to crash my roku at least once every time I watch it 🙄

  • albert71292 Albert Sims (@albert71292) reported

    Strange. Turned on the TV and Roku this morning to watch " @morningstream " podcast.For some reason, took the @Twitch app around 7 MINUTES to load for some reason. That has never happened before. I like having stream on TV while doing other things on desktop. /1st world problems

  • Joannla14345650 Joann landry (@Joannla14345650) reported

    @TRUreporting Your Roku channel does not allow for searching of past stories. Which is extremely disappointing and I thought to cancel my subscription. Now having just seen that you have copyright issues with True Reporting, Who is a patriot, trying to present true and real news to other

  • Trigger_215 Trigger215 (Please do not support Furry Valley.) (@Trigger_215) reported

    @SegaTheSaga Hi, someone who did more research here. This was an issue with the Switch in general, caused by any game using local connectivity. It's just that this feature caused Nintendo and Roku to realize their packets were similar, and an OS patch was dropped literally a week later.

  • jonnylayun jonathan velazquez (@jonnylayun) reported

    @tntdrama wtf fix yo roku app yall not letting me see dynamiteeeeee 😭 @AEWrestling @AEWonTNT #AEWonTNT