Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Sign in (28%)
- Crashing (28%)
- Playback Issues (20%)
- Buffering (19%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Buffering | 12 hours ago |
|
|
Sign in | 1 day ago |
|
|
Playback Issues | 3 days ago |
|
|
Buffering | 4 days ago |
|
|
Buffering | 5 days ago |
|
|
Buffering | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
Primetime 📺 (@Primetime_TB) reportedFinally watching @this_is_acw After Shock. Starting from beginning. Had issues with devices so eventually settled in on canceling the subscription through @Roku and then subscribing to @Triller_TV+ itself and hopefully this will let me watch it on 2 tvs.
-
Brittney (@hope_britt) reported@DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
-
Stuffed Burrito Entertainment (@StuffedBurritoE) reportedOh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?
-
Kevin Stern (@Atherworld) reported@DisneyPlus Your Roku TV App won't work. Anything I try to watch comes up as a black screen. I can see things when fast forwarding/rewinding, but playing is a black screen. I did not just renew for the month to not watch your programming you know.
-
justagirl (@Rantsofnotfame) reported@RokidGlobal So I can’t even get my WiFi to work with my Roku….
-
Mets Police (@metspolice) reported@TeamYouTube nothing broken. Just want to switch the player (Roku) to 1.25x and have it stay that way forever. Thanks!
-
Ant Murdering She Devil (@ShelleyElwood) reported@TVMoJoe Roku TV, and I've had the same issue on Fire TVs, I suspect maybe only Apple is overriding whatever wonky code is happening in Peacock (because it's not just me)
-
WedNightDinner (@DinnerWed) reported.@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?
-
Greg (@Xuser784) reported@Skippyqsb @Roku @TheRokuChannel Same here. New issue.
-
David Cornell (@Cakefacethedad) reported from Rome, LatiumDear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
-
scottycatt (@scottycatt) reported@Roku @TheRokuChannel Just had the worst customer service experience with ROKU. Dealt with 6-7 different reps. Each one telling a different story of why my purchased subscriptions wouldn’t work. Ranged from uninformed to just plain lazy & uninterested in helping. NEVER AGAIN!
-
Brian Keller (@keller5327) reported@Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!
-
Witchmaster (@Witchmaster) reported@Roku @caseyrosewilson Latest update on Roku has brought on tons of issues. Can't remove finished listings from continue watching, completing episodes goes on to random programs, etc. And periodically it just resets itself. How about rolling back to stability?
-
The wanderer (@thewanderer2020) reported@Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku
-
B (@shortbumble22) reportedTrying to change the batteries in my @Roku remote for the first time. Except there is a lip at the bottom of where the batteries go, I am sure to help prevent them from popping out on accident...BUT HOW THE HELL DO I GET THEM OUT ON PURPOSE.
-
Carly カーリー 🌙 (@ScoutCee) reported@peacock seriously needs to fix their subtitle problem on @roku. The subtitles just drop off and stop. I tweeted about this years ago. Luckily I am not hard of hearing but for people are, they cant watch the movie/show!
-
Cream the Barber (@creamthebarber) reported@Roku Just bought a new stick just a few months ago, and it’s already taken a crap on me. Freezes all the time, and now doesn’t pick up my WiFi. It was fine when I first got it, now it just doesn’t work. And this is about the 4th stick that’s done this. Really terrible. Smh.
-
Jeremy Coles (@JeremyTColes) reported@russ998 @Thrones_Facts I buy the cheapest Roku TV’s that Walmart/target sell in their respective sizes, and I did not have any issues seeing what was happening.
-
Jim Jennings (@JimJenn78843628) reported@Roku Hey folks, Roku will not help you if you are being scammed by a third party. Roku will take your money but will not interfere with a fraudulent scam.
-
we_are_disappointed (@disappointedAF) reported@OGCrimsonJester Just caught Big Trouble last night on Roku.
-
EriePop⁷🌈❣🖤 (@ErieP0P) reported@gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞
-
RyanS (@RyShan24) reported@rumblevideo I have a brand new @Roku tv and can’t watch your podcasts on any speed but 1 fix that ****!
-
Random Daily Thoughts (@thatmom80) reportedThe @Roku remote sucks more battery in a month than I suck at adulting . They really need to work on their remotes . I heard a lot of people found the switch to fire stk considering, but do they have e Listen to your clients #roku #pannel
-
no, i don't think i will, thanks (@a9ymous) reported@Roku stop continually making the Live TV interface worse, it's one of the reasons we got this RokuTV (pause/rw terrestrial TV). and fix your subtitle support, constantly having to go back to the main menu and unselect/reselect Always On.
-
ChuckHerrick (@CbuckHerrick) reported@Roku Help. Return to me freezes and locks up.
-
Sera (@Seraknits) reportedDon’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.
-
Nicholas Helton (@RealtorNickH) reportedAnyone else have issues with @Roku remotes? 3rd time replacing it and now the one I bought in January is broken and they won't replace it either!
-
Chris Ducote (@cmducote1227) reported@hulu_support @cole_fine Same issue here! Live channels are down. Trying to watch on Roku and all channels are stuck on a loop. Also tried on the iPhone app and get error code p-dev318.
-
Roger Pollard (@RogerChrista) reported@hulu_support I have 1G internet using a @Roku Ultra. It’s not an internet or device issue. Like I said, it’s ONLY on this channel and ONLY for games, not regular programming.
-
JJJ (@JD99977) reported@Roku I had the worst experience with Aileen in support chat. She was very rude and unhelpful. I love Roku but this is making me very unhappy. I have an overheating device and she said she had to confirm it was overheating before she could help. I mean im telling her. 😞