Roku status: streaming issues and outage reports
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Buffering (29%)
- Sign in (25%)
- Crashing (23%)
- Playback Issues (19%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 13 hours ago |
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Video Quality | 14 hours ago |
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Crashing | 1 day ago |
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Buffering | 1 day ago |
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Playback Issues | 2 days ago |
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Crashing | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Friggan (@CaptFriggan) reported@Roku How do I put my HDMI inputs back on the main screen after this terrible update?
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Phil Raddiches (@thesportsbill) reported@Roku new app sucks. Terrible UI
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Andy Hayes (@ahayes7) reportedNeed help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now I’m getting charged $12.99 a month. Need help stopping and reversing this!
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Kaiju Cowboy (@GojiraOmega) reported@Roku @RokuSupport Awful... Absolutely god-awful
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Samantha (@Samanthawood2k) reported@Roku Yes I have, but it didn’t work.
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wizard who hates ai (@0U0S0E0R0) reported@Roku @AMinecraftMovie @WBHomeEnt nobody ******* cares fix your load times
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Mean Chihuahua #🍊❤️🤍💙🐕 🇺🇸 🍊 (@MeanChihuahua1) reportedwtf @Roku? What is the deal with our TV. Just left my dad’s house 2 hrs away & his Hisense/Roku TV had logged him out and removed all of his app’s & settings. Just got home to my house and guess what….. all my apps are out of order & all of them require a new login/pw…. Ffffff
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Matt Pierce (@MattPierceblog) reportedThis entire @F1 and @Apple agreement has been fine broadcast wise but it's this entire bullshit around it being forced into another subscription, lagging latency when using a smart TV, and crap. Just give me my F1 app on @Roku with a single sign in and one reasonable subscription
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Jacque and Matt (@theDIYvillage) reported@Roku Yeah, nope. Not being able to remove Live TV & Live TV Guide is a no go. Access to inappropriately aged content for kids is unacceptable. Money talks I suppose. Fix it.
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Maya Belle (@cblanknyc) reported@Roku But no help with unauthorized payments? I was charged nearly $270. Can’t you do better than a one month refund? Please?
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Old Cynic (@SorryImDeadTru) reportedI have had @Roku streaming and TVs for over 7-8 years. I have currently 5 Roku TVs in my house. And I am about to dump them all. One about 6 months ago just went black screen. Fine it was cheap replaced it. Might have failed because of the issue in the recent class-action. But what is really getting me ready to leave the platform is Roku search. It always pushes the rental or paid options over what is available from the streaming services I already have. EVERYTIME. I'm looking for something to watch find a couple things in this app or that app, keep looking around decide XYZ movie is the best I'll find right now, but can't remember which out of the 5 I saw it in, go search and the options presented are paid. Half the time it doesn't even include the streaming services it knows I pay for. @Roku you are pushing too hard on your profit over the customer experience that has had me over the years adopt and standardize on. Example. Free on Peacock but these are the options you present.
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((MS__no__nothing)) 👨🦼🎗💙🔯 (@msnonothing1) reported@roku What is wrong with your VIAPLAY app? It works fine on my Fire TV. FIX it, or cancel and refund my money. DM for details.
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Meredith Porterfield (@meredithep) reported@Roku @foxone I don't want to watch FIFA but I would like to watch other apps and would appreciate it if they actually worked on Roku. I have no problem with the apps on other devices. Just Roku
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YourHead Drone (@DronePremier) reported@daisy_musician @paramountplus @Roku Paramount is the only one we had issues with. Appears it was a Walmart plus issue for us.
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DavidEng 🇺🇸 (@DavidEngineerX) reported@Roku I have “HBOMax on Roku” when I try to watch Carolina Hurricanes vs Montreal Canadiens live broadcast game 3 it says “This event has ended”!!! Fix your link! It’s just now starting!
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Mary Ashbaugh (@MaryAshbaugh6) reported@Roku fix your ESPN app please. Tired of the games going backwards and freezing up.
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phshbone (@phshbone) reported@Roku new layout is awful. Switching back to just individual apps on my smart tv
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shareurmic (@shareurmic) reported@SomaKazima2 I’m ready to get rid of it anyway since the sound goes out a thousand times during a half hour show; and none of the ‘fixes’ work @Roku
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Spyro (@SpyroDragon2025) reported@Roku I need help with my Roku tv please
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RJ Financial Group (@businesslendin1) reported@Roku I need help. My 3 emails are already full as you max out at 20. What’s the solution I own multiple Airbnb’s and I only install Roku TV’s.
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John Tanner (@Lordofdeath14Xb) reported@Roku hey guys if you could fix your ******* app every time when I'm listening to music on my phone through the app it disconnects so how about you guys get off your *** and fix the ******* app thank you.
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Harvey Jackalope (@HarveyJackalope) reported@AppleTV and @Roku need to figure out why I can't watch @F1 without the Roku freezing and restarting after 10 minutes. Having no such issues watching on my phone.
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D.A.R.E Capo (@YungYinkv) reportedHey @Roku you may want to fix this. Howdy showing the wrong movie 😡
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JJJ (@JD99977) reported@Roku I had the worst experience with Aileen in support chat. She was very rude and unhelpful. I love Roku but this is making me very unhappy. I have an overheating device and she said she had to confirm it was overheating before she could help. I mean im telling her. 😞
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snow hamas (@inkredableXR) reportedget my HBO app to work or send me a new tv @RokuSupport @Roku
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Bryan Wayne (@mrhappybw) reportedIt took until July for me to get this “New” Roku Home Screen and it is awful. And reading the comments since @Roku rolled it out seems it has been awful for a month now. A two year could have done better. Reverse this ****.
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Mark Tapanes (@MarkTapanes) reported@RokuSupport @Roku I’ve emailed 5x on case 00135722 and then yesterday I got an email asking if I still need help. Still need help- thanks!
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Keny2 (@yas6444) reported@Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...
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court (@allherdanger) reported@Roku I did a system restart this evening and it seems to have fixed the problem! 🫶🏻
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Brent Stewart (@BrentStewart17) reported@Roku where are you with fixing the issues with @MLBTV? I can’t even watch the @cubs game tonight.