Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (28%)
- Buffering (27%)
- Sign in (23%)
- Playback Issues (16%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 3 hours ago |
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Crashing | 2 days ago |
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Crashing | 2 days ago |
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Playback Issues | 2 days ago |
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Sign in | 2 days ago |
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Crashing | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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1980s Boxing (@80sBoxing) reported@Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?
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sandiek is in the skiiiieeesssss (@sandiek) reportedthe new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.
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alex (@alexsears97) reported@FehInsane @Roku Happening to me too. This update was terrible
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Peter Jones (@Peter_B_Jones) reported@roku so you sell me on your wireless surround sound then discontinue the products that work with it so that when one dies I can't even use a measly discount code on your website to replace the device! Garbage!
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cfMC FEROX (@cfmceroz1) reportedhey ******** @roku think you can fix this or what? @TheRokuChannel morons
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Kris G. (@Gundament) reported@Roku Hey can you guys fix a bug on your new Home Screen? When you click on the inputs from the home screen shortcuts, we are getting a green and blue lines all over the screen. But when we click the Inputs from the "Input List" tab, they work fine. Please fix in the next update.
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HockeyDad2A&Z (@HockeyDad2AandZ) reportedHey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.
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cyberale60 (@cyberale60) reported@Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Greg Spencer (@gspence1) reported@Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.
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Bryan Wayne (@mrhappybw) reportedIt took until July for me to get this “New” Roku Home Screen and it is awful. And reading the comments since @Roku rolled it out seems it has been awful for a month now. A two year could have done better. Reverse this ****.
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Bryan Wayne (@mrhappybw) reportedSo @Roku just not going to address the issue they cause on the TCL and I assuming other TV’s with that horrible update or fix it? I am tired of having to reset things to get i to recognize the HDMI ports or them not be corrupted every day since.
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Hammer Hains, The Fud Dude (@HammerHeadcases) reported@Roku @Country2018gal We've had the same issue recently.
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Nomadic Aaron ✝️ (@AaronWL42) reported@Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.
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Arlene (@zfatcat2) reported@EarperMarine @Roku Are other people having the same problem? It's a Roku and/or TV programming issue that affects the apps running on it. Jeez...what a pain...I'm sure. 😳
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Morticia (@Morticia121212) reported@tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.
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Brett Bear (@MikeyBoom32) reported@Roku Roku asking for a private message is ridiculous. Roku knows exactly what the problems are as it has been widely reported and complaints are numerous. Almost no Roku owner has not been touched by the new update. Slow apps, apps that will not open, unable to download new apps.
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Buttery Duck (@Nauseum62) reported@Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.
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burownidl (@burownidl01) reported@Roku @TheRokuChannel @foxone For anyone following and has the same issue. I contacted Roku support via their website and chatted with online support. It looks like they fixed my problem as I can see the Worldcup pregame show now
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cats collectibles tcg (@Catscollecttcg) reported@Roku PLEASE HELP
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Buttery Duck (@Nauseum62) reported@Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.
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Keri Marie (@KeriMarie317366) reported@Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!
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RaiderNeil (@Rdrneil) reported@Roku OK I have a Roku 4K stick and good Wi-Fi and a very good Samsung TV and I've had Disney Hulu ESPN now paid through Roku I started getting error 83 error 43 couldn't login on TV couldn't watch it deleted everything restarted updated no help from Disney so I canceled them
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Melt Wizard (@melt_wizard) reported@Roku @DeeRugz718 This **** is awful!!! Change it back!!!
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Random Acts of Crochet Kindness (@stuckathomemom) reported@thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Novangelus (@MLandry70) reportedAre there any good music apps that work on @Roku? Because the @amazonmusic app just plays completely random songs no matter which song I actually select.
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DenyTheMarkClub™ (@DenyTheMarkClub) reported@Roku tv is by far the WORST! They are unstable and CANNOT manage their Products...I want my money back on this JUNK!!! (NOTE to self: Buy ANY product other than ROKU)
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Random Acts of Crochet Kindness (@stuckathomemom) reported@LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Mike (@Hyper_59) reported@Roku you guys and whoever you have working over there are awful for releasing a tv software update and taking away home screen customization. I have a tv imput that i’m not using anymore (HDMI 2) and I can’t delete or hide it like we used to be able to. 😤🙄
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CKAKRK (@CaitlinKazarian) reported@Roku your support sucks. It says it’s an agent but it’s just AI. Sent multiple screenshots and the “agent” didn’t even bother to open. Sick of paying for subscriptions that I can’t use on my tv. No one is of any help. Done with Roku and being charged for things I can’t access!