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Roku

Roku down or not working? Problems, status and outages

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If you are having issues, please submit a report below.

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 31% Crashing (31%)
  • 28% Sign in (28%)
  • 18% Buffering (18%)
  • 18% Playback Issues (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Akron Playback Issues 5 hours ago
Flowery Branch Sign in 5 hours ago
Apollo Crashing 14 hours ago
Miami Sign in 21 hours ago
Portland Crashing 1 day ago
Salt Lake City Playback Issues 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • garnett21k
    Edwin Chua (@garnett21k) reported

    @hbomax needs to fix issues with @roku ! On more than a few occasions, I just finished watching an episode. When it rolls to the next episode and clearly says the title and episode number. I realize it played the episode I just finished again! It’s annoying! Fix this!!!

  • Skylarweeksm
    Skylar M Weeks (@Skylarweeksm) reported

    Text I sent: the roku box doesn’t even exist. It’s bit there. What did you do to it? I don’t understand. HELP ME? This a code red. I’m sorry haha

  • clane1331
    Casey Lane (@clane1331) reported

    @HBOMaxHelp Hi! Im trying to watch Judas in 4K on my Roku Ultra 4800x but the movie page in app only shows as HD. My device is set correct as I can watch other apps in 4K. I’m also using app version 50.8 build 16. Please help!

  • subterrene
    subterrene (@subterrene) reported

    @FreeGirlNowNYC @AppleTV @Roku I've had 2 different Rokus for 5 years, never had a problem streaming with either. Can't speak to AppleTV but Apple in general is terrible

  • GuruLeeNyc
    Lee (@GuruLeeNyc) reported

    WOW! Tested a old legacy 2nd generation Roku stick (3500x) and I was very surprised that the quality of the video stream was consistently in HD. 🤯🤔🤓👍👊

  • TeamYouTube
    TeamYouTube (@TeamYouTube) reported

    @estebanitoh Sorry to hear this – an additional step you can take is updating the firmware of your Roku device. If you're still having trouble, we recommend getting in touch with our live support team again, as they can find out what's going on. Hope this gets fixed soon.

  • books_adventure
    B - Is Compost Teachin' (@books_adventure) reported

    @HeyyRB I used the cable login on our roku for HBOMax Or rather I used my parent's login

  • chronicallyhaud
    Meg (@chronicallyhaud) reported

    Wasnt my roku its my damn tv. Absolutely no sound on any source, not even through the sound bar And im hopeless at tech, Js the one that handles that and he’s at work for another 8 hours In so very frustrated rn

  • Dena456
    Dena (@Dena456) reported

    @VikiStatus I'm having an issue with it not recognizing my subscription on Roku.

  • RhondaM19141869
    Rhonda (@RhondaM19141869) reported

    @kirstiealley I have to work. But last night i received flowers and a Roku from my husband! So happy!

  • FreeGirlNowNYC
    Jaynie's Got a Bun (@FreeGirlNowNYC) reported

    Thinking of switching from @AppleTV to @Roku, but will I miss the constant rebooting and the inability to watch more than 10 seconds of tv without a glitch?

  • MikeHall_Photo
    Mike Hall (@MikeHall_Photo) reported

    @azgizmo @hbomax I had the exact same problem with that episode. I even rebooted my Roku and replayed it. Same problem. It is the only episode I've had a problem with so far. I'm up to episode 13 of season 2 with no other problems.

  • bmutt46
    Brian (@bmutt46) reported

    2.) Better production quality for those games (or the Pro leagues at the very least) 3.) A weekly highlight show covering NISA Affiliate leagues (including UWS Amateur) 4.) It was available on a Roku device 5.) It was less than $15 per month 2/3

  • FeFiFoFamby
    Amby Bamby (@FeFiFoFamby) reported

    @JustinLawGuy Only reason we have cable is bc it’s bundled w/ internet (internet was more expensive w/out cable 🙄) I use my dad’s Dish login for all the Apple TV/Roku apps so don’t need cable except for internet LOL

  • dougcollinsprod
    Doug Collins (@dougcollinsprod) reported

    @RokuSupport After trying different things CBSN maybe the culprit. I deleted the CBSN app on Roku. Problem resolved. Using the CBSN channel on Hulu now. Just sending this as a heads up on what I found.

  • PressWm
    A Buckeye on the Upper West Side (@PressWm) reported from Port Washington, New York

    @FreeGirlNowNYC @AppleTV @Roku Never had that problem

  • iRaxsu
    SakuraSabr (@iRaxsu) reported

    @Roku please fix crunchyroll app on your tv

  • hsunny0521
    banana 🏳️‍🌈 (she/her) 💛💛 (@hsunny0521) reported

    NO NO NO NO I HAVE MY SPOTIFY CONNECTED TO OUR ROKU AND MY MOM USED IT WHEN I WASNT HERE AND SAW MY PLAYLIST TITLED 'RELIGIOUS TRAUMA TYPE ****' HELP

  • kaijju_
    Jay (@kaijju_) reported

    my Roku isn’t working but I’m high as **** on the couch help

  • LynERowe
    Carolyn Rowe (@LynERowe) reported

    @PamKeithFL I have a Roku, you can get sling, Hulu live for a price but they have some that are free also like cbsn, nbs. Problem is that they have fox, oan, etc

  • Cederchip21
    Sam (Spike) (@Cederchip21) reported

    I got my travel channel to work on the roku for the first time in like a month so my drunk self gets to watch Ghost Adventures again!!!

  • FreeGirlNowNYC
    Jaynie's Got a Bun (@FreeGirlNowNYC) reported

    @PressWm @AppleTV @Roku I have 3 three Apple TVs. The old ones won't update with new services anymore. The new one is glitchy AF. Having spent literally 12 hours with AppleCare last week fixing an issue caused by installing the new OS, which led to me wiping my Mac, I'm not super charitable rn

  • SuburbanPimp
    StillDaMFingColdest (@SuburbanPimp) reported

    @DrewTheChemist ROKU device, all the other apps work fine...

  • KevinRobles_cs
    Kevin Robles (@KevinRobles_cs) reported

    Always @NBCSportsSoccer have issue with your Apple TV app! Always! Have to revert to roku, FIX THIS! @NBCSports @NBCSportsPR

  • JonaR029
    Jonathan R 🇺🇸 (@JonaR029) reported

    @RokuSupport I did that but still the same problem keeps happening. I have the app on another iPhone I have and I did not update de app and still works perfectly but.... in my main phone, the issue is still happening with the roku app.

  • senoritav76
    call me v 🐉🔥 (@senoritav76) reported

    Does anyone else have issues with the @hbomax app on Roku???

  • Dfalk19
    David Falk (@Dfalk19) reported

    @WRESTLEZONEcom I watched it on FITE no issues on Roku

  • maureenburke
    Reen (@maureenburke) reported

    @DisneyPlusHelp I’m getting g the following error. “protected content error disney app” it was fine all morning. I’m running through a new version of Roku box.

  • fullmetalzuko
    maddie with an ie (@fullmetalzuko) reported

    @miyasvki Okay my sister and I pay for a shared account and honestly it’s not too bad. The only time crunchyroll is a pain is if you’re using the roku app that likes to crash every time a new episode of AOT is out and everyone rushes to watch it at once 🤩 but because we watched it on roku

  • No1_in_Canada
    An Alan Smithee Production (@No1_in_Canada) reported

    Then, I figure they need the money more than I do because why else would they fraudulently take $100 and then ignore all interactions? So since they need it more, I figure they can have it only for the apps on both ROKU & FIRESTICK to not even work, saying I do not have an