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Roku status: streaming issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 30% Crashing (30%)
  • 26% Sign in (26%)
  • 23% Buffering (23%)
  • 17% Playback Issues (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Dallas Crashing 23 hours ago
Córdoba Sign in 1 day ago
Phoenix Crashing 2 days ago
Tlalnepantla Playback Issues 3 days ago
Madison Crashing 3 days ago
Fairfax Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • BonforteJohn
    John Joseph Bonforte (@BonforteJohn) reported

    @Roku Problems since the update: 1. Sound goes away for DVD player. 2. Sometimes DVD player will no longer play to TV. Restarting fixed it temporarily - until today. 3. Spontaneous resolution changes after a sleep timer is used. 4. Trouble communicating with cable box.

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    @BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.

  • shareastronomy
    Ken Hudson (@shareastronomy) reported

    I need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.

  • MattSmithFOX13
    Matthew Smith (@MattSmithFOX13) reported

    @KirkYuhnke @MatthewKeysLive @Roku Our dumb TV is 10+ years old — biggest issue we’ve ever had: a volume button is a little touchy. We’ve swapped out smart tech multiple times, always on sale. Likely saved us a crazy amount of $$$ in a decade-plus.

  • djmikebryant
    Mike Bryant (@djmikebryant) reported

    @Roku please bring back the other Home Screen. This new one is awful. Thanks

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • WambliTatanka
    Democracy (@WambliTatanka) reported

    I paid for @hbo through November and im not granted access saying I need to pay again. And your support feature doesn’t work!! What the actual F?! @Roku @TheRokuChannel

  • Qhu_NFT
    Qhu✳️🦆🏃‍♂️ (@Qhu_NFT) reported

    I have had it with @Amazon Fire Stick. I have a subscription to Shudder and Starz. I can no longer play them without buying a new subscription thru Amazon. I have a @Roku TV upstairs and have no issues playing my subscriptions. Today I ordered another Roku controller for downstairs. Shame on you Amazon. Bye fire stick. Just warning anyone who is thinking about fire stick.

  • repeye
    Sergio Olarte (@repeye) reported

    @RokuSupport @Roku paying for your home monitoring service but your Entry Sensors have been out of stock for TWO YEARS. Frontline support has no answers. I need an escalation manager to contact me about hardware availability. This is a security system, please help.

  • rables73
    Rob Ables (@rables73) reported

    @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

  • sanahbequiet
    Sanah (@sanahbequiet) reported

    Had to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • lordsammygato
    Lord Sammy Gato (@lordsammygato) reported

    @Roku Wow, those changes to the app are terrible! Thanks! 👍

  • RealHeatherOB
    Heather O'Brien✍️ (@RealHeatherOB) reported

    I have no idea what anyone else thinks, but @Roku's new Home Screen adds are awful!! There is NO way to remove the adds. All they do is clutter up the screen. I've used Roku for over a decade. Bought several, including for others - just loved them. Now? They're so annoying, I may need to find an alternative. It's just not for me. And they don't even let me "hide" them. Not cool. I neither need nor want all this junk.

  • algrendh
    Al Grendh (@algrendh) reported

    @Roku this hdcp error is fcking annoying. can't you fix this 💩??

  • LoveMyFFAJacket
    Sydney 👑 (@LoveMyFFAJacket) reported

    @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

  • MAGALaura818
    𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported

    @Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!

  • CaitlinKazarian
    CKAKRK (@CaitlinKazarian) reported

    @Roku your support sucks. It says it’s an agent but it’s just AI. Sent multiple screenshots and the “agent” didn’t even bother to open. Sick of paying for subscriptions that I can’t use on my tv. No one is of any help. Done with Roku and being charged for things I can’t access!

  • robert23190
    RightSideRobert (@robert23190) reported

    @red_chem_lite @Roku FORENSIC LAB REPORT Case: REM-2026-0729-FTV Date: 29 July 2026 Sample: Damaged Amazon Fire TV remote Analysis: Bite marks are human, not canine. Dental features match standardized U.S. Army dental work (military-style restorations and wear patterns). Conclusion: Damage caused by a human with prior U.S. Army dental treatment. No dog involvement.

  • CharlesEWirtzJr
    Charles Wirtz (@CharlesEWirtzJr) reported

    @espn and @Roku - I can’t access any content. I’m logged into all my accounts, including @Sling, uninstalled and reinstalled all the apps, factory reset the tv, but still can’t get past the get access screen. I get confirmation “success” when I log into through my phone. Help!

  • KirkYuhnke
    Rhymes with funky (@KirkYuhnke) reported

    @MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.

  • xprezJerry
    Jerry Young (@xprezJerry) reported

    @Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku

  • KeriMarie317366
    Keri Marie (@KeriMarie317366) reported

    @Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!

  • McgrawSparky
    Sparky McGraw (@McgrawSparky) reported

    @Roku No error code, it just has to be manually connected almost all the time whereas the Onn Tv connects automatically each time…. As the @TCL_USA TV should

  • Nauseum62
    Buttery Duck (@Nauseum62) reported

    @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.

  • sandiek
    sandiek is in the skiiiieeesssss (@sandiek) reported

    haven't been able to watch @espn on @roku for weeks because the app is effed up and apparently using an outdated login token (have uninstalled and reinstalled already). Fortunately it works on my @madebygoogle gtv chromecast, so we're (mostly) fine.

  • bleezy_db
    mmmhmmm (@bleezy_db) reported

    @Roku Please fix the home screen. At least make it to to where we can land on the screen that allows us to see all of our apps on one page.

  • CrucifiedAgape
    Jesus's Flunky (@CrucifiedAgape) reported

    Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

  • ChunkyStardust
    Chunky Stardust 🏳️‍🌈🧀 (@ChunkyStardust) reported

    Hey @Roku @NFL you need to fix the nfl app it wont open. I have uninstalled and reset everything. Every year the nfl app is the worst app ever invented. I enjoy NFL plus but man you guys gotta make an app that works all the time for once.

  • GravelyKen48135
    Marvin Barry (@GravelyKen48135) reported

    The Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix