Is Roku down?
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (27%)
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Playback Issues (19%)
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Buffering (18%)
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Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Crashing | ||
| Buffering | ||
| Buffering | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Hey you, weird girl
(@donnastphibes) reported
@msrdlee Can you get Roku channel to work?
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Dad the Impaler
(@JJHoalt) reported
@HelloMiakoda @plex @PlayStation No stand alone 4K player/higher quality and Roku ultra box for all app including Plex. More reliable especially for Plex and much lower power/heat.
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Dan B
(@DanB70738049) reported
@F1Help are the servers currently down? I can’t seem to access any content on my mobile app or roku
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Jason Powell
(@therealjaypo) reported
.#Netflix conked out after that video game episode in season 3 of #CommunityManager. This is normally where I'd smack a 16 bit console with the game's case, how do you fix a Roku?
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Don Cubler
(@DCubler) reported
@slinganswers I don’t sign in , I go to roku and pick the sling app
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HoopersX🇺🇦🇺🇦🇺🇦
(@HoopersX) reported
@IGN I travel a significant amount of time for work. I bring a Roku with me on my trips. How’s this going to work? Presumably they’re using your IP address to determine your location. How’s that going to work at my various hotels?
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Cricket
(@horseful) reported
@youtube listening to sleeping vid. & there is ad after 4 hrs on my @Roku YT app. WTF? Not the first time. Pls fix ur Roku app.
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Kyle Riismandel
(@KyleRiismandel) reported
@hulu Is there any fix for loud commercials on @Roku TVs?
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Sydney Elizabeth🏳️🌈
(@90sGirl_Sydney) reported
So Aaron's sucks, the TV I got from them is awful anyway so I'm glad it's going back. Android sucks so I should of known an Android TV would. BEYOND happy with my Roku TV & once I get my new glasses this week I'll definitely be able to see everything 110% better.
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NOW Help Team
(@NOWHelpTeam) reported
@akira96680768 Hi Akira, thanks for getting in touch. We no longer stock or produce the NOW stick or box, so would be unable to issue a replacement for this unfortunately. There may still be some stocks available through 3rd party retailers or you can download a Roku virtual remote app. - KH
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chnacat
(@chnacat) reported
@adultswim the simulcast on the roku app has a video missing error for the past 5 nights. kinda a bummer to miss toonami. can you please fix this?!
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Angel Peña
(@fenix_ccs) reported
@Roku @RokuSupport 🆘 Help me please I can’t found HBO MAX and Disney+ into the Channel Store, what can I do?? 🆘 Help help help 🆘
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Josh
(@coachj192) reported
@dinosaursounds @TheSavBananas How can I get on my Tv? I paid for the streaming service but had to watch tonite on my laptop…any help would be great! I have a roku
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Jonny Heller
(@JonnyHeller) reported
Would be nice if CBS would fix its Roku apps in time for, ya know, the biggest sports weekend of the year
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Dan B
(@DanB70738049) reported
@Roku why is my F1 TV app not working? Just crashes immediately. Please fix it! Race in the morning!!!
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eat my eyes out
(@hamratz) reported
@hulu @roku this is turning out to be my last resort. I have had 'hulu for roku' charges on my bank account dating back to feb 2021, but I don' have a hulu account through roku. I called multiple times over the year, and have been directed back and forth between y'all. psl help.
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MzHokie 💉💉💉
(@MzHokie) reported
@KimHNorris @paramountplus @SirPatStew We’re watching 1883 without a problem but we have our Roku directly plugged into the router.
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ρ8ҽɾ
(@payt3r) reported
@f1help fix your Roku app! Multiple complaints about the video going into slow motion within a minute of (re)starting the pre-race show. Goes to error BM1300 eventually. Unwatchable.
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Silvio A Morales
(@KingKolt) reported
@F1Help No because I keep getting the BM1300 error code abd video playback is at half speed before the whole app crashes, followed your instructions… with so many people having the issue, maybe its not our servers but YOUR app on Roku thats the problem, @paramountplus had these issues
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Zeewoh
(@TheZeroAspect) reported
Ngl.. was really looking forward to watching the F1 race this morning.. kinda mad, i forgot to plug my Roku back in and i dont know the sign in info lmfao.. Oh well.. My money is on Haas this year to at least be a decent mid field car.
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wehaveafuture
(@carylsexual) reported
@ADobier I don't have a Roku. I tried contacting my service provider. They were zero help.
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💯🇺🇸Lt. Aldo Raine🇺🇸💯
(@iminnocent71) reported
Anyone ever had this problem with #YouTube ? Any video that is currently live only sits and acts like it's buffering if I cast to TV or try to use Roku Youtube app. Everything else is fine...only live videos.
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Jason Powell
(@therealjaypo) reported
.#Netflix conked out after that video game episode in season 3 of #Community. This is normally where I'd smack a 16 bit console with the game's case, how do you fix a Roku?
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Pablo Villarroel G.
(@pabloantoniovg) reported
@Netflixhelps There's a bug with the Netflix app on 4K media players (Roku 4K, FireTV 4K, Xiaomi Box). When connected to a 1080p TV, Netflix is stuck at very low video bitrates and sometimes 720p resolution. E.g. Seinfeld streams at 0.43 mbps. Please fix this.
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Fred Coppersmith
(@unrealfred) reported
Hey, @hbomax, how have you *still* not resolved the subtitle issue on Drive My Car? I’d love to watch the movie on my Roku, but no subtitles, with or without closed captioning on.
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Dan B
(@DanB70738049) reported
@Roku I guess you are not going to help or fix the issue with the F1 app. Im out to buy a @AppleTV. Roku will be in the trash soon.
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ρ8ҽɾ
(@payt3r) reported
@f1help pre-race show on Roku streaming stick keeps going into slow motion while the audio continues at regular speed. Switched to watching on my PC now, but hope to switch back to the Roku for the race if it gets fixed. Already checked for updates and rebooted the Roku, no fix.
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Josh Castle
(@josh_castle) reported
@BradenGall @MickeyRyan1045 @PredsOnBally The Bally app on Roku is working for me (ATT Uverse subscription). I believe it may be an xfinity issue.
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𖤐 danny girl
(@M0NEYTWERK) reported
i keep tearing the buttons off my roku remote I got a problem
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Micah Robinette
(@robinette_micah) reported
@optionflowjoe @Stockrateez94 I agree. Thanks for the help from both of you guys. I guess maybe I jump the gun a little early. I could give some example like Roku puts when it broke support then immediately darted to 120. Maybe I should wait a little longer for 100% confirmation.