Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (32%)
• Sign in (25%)
• Crashing (23%)
• Playback Issues (16%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Fort Washington	Sign in	1 day ago
Evans	Sign in	2 days ago
Rio de Janeiro	Sign in	2 days ago
Pittsburgh	Sign in	3 days ago
Saint George	Video Quality	3 days ago
Green Bay	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  court (@allherdanger) reported 32 seconds ago

  @Roku I did a system restart this evening and it seems to have fixed the problem! 🫶🏻

• 
  Buttery Duck (@Nauseum62) reported 39 seconds ago

  @Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.

• 
  Alex (@undeadunion78) reported 2 minutes ago

  @Roku This is awful. Please let me revert back to the old home screen. I've praised my Roku tv and from here on out no more praise will be had.

• 
  Stepford Diana (@StepfordDiana) reported 3 minutes ago

  @Roku You've removed the option to cancel a paid app subscription on the new homepage I need help

• 
  Sarah Young (@Sarah_young5314) reported 3 minutes ago

  @Roku, I’m not happy. We have a ONN Roku TV. We have an antenna. Until today, I could watch local channels. Now I can’t. I followed all the steps to fix this. Every one. Then I hoped onto chat and had to talk to two different reps, neither of which fixed the issue. One said (1)

• 
  Patsy Stone (@ItIsPatsyStone) reported 6 minutes ago

  @Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either

• 
  Pyrtection (@FullPyrtection) reported 9 minutes ago

  @ReelzChannel Having streaming issues tonight? Can’t get past black pickup truck search. Restarted @Roku got to same place and locked up again.

• 
  Lisa (@_lovablecurves) reported 10 minutes ago

  @Roku wtf your backend is bent and broken it’s making use a 2FA but after trying and begging it for a ******* code to my email twenty times it hasn’t sent me a single ******* one you are the reason people are miserable and insane this **** is so ******. I hate companies like yours that make life hard for no ******* reason. I gave you a correct password and login let me get in my account wtf you ******* ********. You’re wasting my precious time on your failing tech and you fail you’re incompetent and you suck ***.

• 
  All Late Models (@AllLateModels) reported 11 minutes ago

  I’m getting an error code for @FloRacing on the @Roku app. Anybody else having problems??

• 
  Kyle Lambert (@kylelambertkc) reported 12 minutes ago

  @Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.

• 
  Jesus's Flunky (@CrucifiedAgape) reported 13 minutes ago

  Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

• 
  DenyTheMarkClub™ (@DenyTheMarkClub) reported 15 minutes ago

  @Roku tv is by far the WORST! They are unstable and CANNOT manage their Products...I want my money back on this JUNK!!! (NOTE to self: Buy ANY product other than ROKU)

• 
  🌪Jeff Schipull🦌 (@ojkoj) reported 19 minutes ago

  @Roku And like… if i reset the tv itll work sometimes, but its a big hassle, and after troubleshooting it appears to be a software issue with the update.

• 
  Zero Jehuty (@Zero_Jehuty) reported 24 minutes ago

  @Roku Who do I need to contact about an issue with a commercial on your service? My mother saw an ad for a assistance card, and since she did that, she has been getting non stop spam calls meaning a commercial on YOUR service sold her phone number.

• 
  Fletch will return in Avengers Doomsday (@IMFletcher2) reported 29 minutes ago

  @BigKorn80 @Roku That doesn't work now.

• 
  Peter Jones (@Peter_B_Jones) reported 31 minutes ago

  @roku so you sell me on your wireless surround sound then discontinue the products that work with it so that when one dies I can't even use a measly discount code on your website to replace the device! Garbage!

• 
  Ken Hudson (@shareastronomy) reported 31 minutes ago

  I need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.

• 
  Morticia (@Morticia121212) reported 32 minutes ago

  @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

• 
  SpecialAgentUtah (@RoscoP16170801) reported 32 minutes ago

  @Roku Fix your ****!! Can’t watch a fn thing on your pos, can’t talk to anyone. Sick of your fn **** products. **** you

• 
  A Shubert (@ashubert) reported 32 minutes ago

  @roku @YouTube problem with private listening on iPhone app. If you get a call, or switch to IG for a minute, anything that requires sound, YouTube will pause and then when you close whatever that app is YouTube resumes but automatically restarts the video from the beginning.

• 
  Niitefalls (@Niitefalls) reported 35 minutes ago

  @Roku AI bot trying to fix problems. lol

• 
  chelsea (@whataboutwaldo) reported 36 minutes ago

  Why is @Roku customer service the worst

• 
  Ben Goertz (@bgoertz08) reported 38 minutes ago

  @Roku Please please please, fix the PVR on my Roku 65 TV. This update has ruined it. DM me for details.

• 
  Andrew Staten (@AndrewStaten) reported 38 minutes ago

  @TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.

• 
  🐸💚💚💚 (@desunyan2) reported 40 minutes ago

  @Roku I need the apps I use right at the top. I need to rearrange the quick access area and I cannot. Tell me how to rearrange them. I have to scroll all the way past a bunch of stupid junk to see my apps on the order I want them in. Tell me how to fix this immediately

• 
  Tom Foolery (@1nject0rX) reported 45 minutes ago

  Thank you @Roku I've been paying $70 a month to @DIRECTV for the exact same channels as you all and you have way less commercials and better quality. Thank GOD I found Roku

• 
  Brandon (@BATZMANZ) reported 50 minutes ago

  @Roku Give us Photo Streams back! Backdrop is terrible. Doesnt autostart when idle.

• 
  sandiek is in the skiiiieeesssss (@sandiek) reported 54 minutes ago

  the new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.

• 
  Lord Sammy Gato (@lordsammygato) reported 56 minutes ago

  @Roku Wow, those changes to the app are terrible! Thanks! 👍

• 
  shelby #ExtendAdley (@bigshelbss) reported 60 minutes ago

  @Roku your new Home Screen layout is dogshit fix immediately