Roku down or not working? Problems, status and outages
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Sign in (30%)
- Crashing (29%)
- Playback Issues (20%)
- Buffering (17%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 2 hours ago |
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Sign in | 4 hours ago |
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Sign in | 6 hours ago |
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Buffering | 22 hours ago |
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Playback Issues | 1 day ago |
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Sign in | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Britt (@BrittneeEdgar) reported@Netflixhelps I am having problems on my Roku TV. I go to open the app, select a show, and it freezes and crashes.
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Janeminty (@janeminty) reported@Ask_Spectrum @sassysorciere Enough of us have alerted you about the TLC-Roku issue for it to be “active.” In fact, the audio/video just started losing sync again 5 min ago
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jim absher (@jlabsher) reported@JohnnyJet @Roku Amex should fix immediately, that is why they are a mid to upper tier card
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John D Echols Jr (@JohnDEcholsJr3) reported@BenderTubeOG well that thing work with a roku tv? yes or no? can u give a answer on that?
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Whiskypalian, Esq 🏴☠️ (@WhiskypalianEsq) reportedDoes anyone else have issues with their (I know cheap) @Hisense_USA @Roku @netflix ? Discovery+ is fine but Netflix is always a struggle
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odbol (@odbol) reported@benedictevans Your first mistake was trying to buy an Apple TV. They are the worst designed out of all the TVs. Roku is so many leagues better it's embarrassing. Roku has a usable remote, and doesn't suggest you pay for movies you search for if they're available on your streaming services.
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John (@Mr___Boy) reported.@RokuSupport @RokuUK hi I'm sure when I signed up for a Roku account I got an email afterwards offering a free trial of StarzPlay but I can't find it. Is it possible you can help me?
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Gerald Garner (@CampHopeMVP) reported@GreekFire23 @RaoulGMI Since we’re doing it...the Roku app asks me to login every time which is a real ***** w a tv remote. Just nitpicking on UX and it’s probably a crazy busy time on the servers w the marketing around the event last week. Big fan of the content and appreciate it either way
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Puertorrican (@vanka76) reported@Roku Did something happen to the HBO Max app? It's not working properly. I've been trying all day watching content but it gets to this point where keeps loading and nothing happens.
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VimeoStaff (@VimeoStaff) reported@RealBarryJowers Hi there, We’re writing to follow up about the ongoing issues you experienced accessing the Vimeo app on Roku. Since we last wrote, our team of app developers has been diligently working to resolve this matter. **We are happy to report that we have now resol...
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Petty King (@AustinLavigne) reported@CineplexMovies @Roku hey was wondering why I can’t sign into my email on the app without my email cutting in half? Please help.
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Juan Mario Agudelo (@jagudelo) reported@Roku so apparently I can't watch @hbomax on your platform because I went direct to @hbomax and didn't subscribe through you? Don't have that issue with Fire stick.
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Julie 💯-lin (@juliawun) reported@RokuSupport my brand new Roku crashes every 3 minutes in every streaming app but Netflix. I’ve tried resetting my device multiple times, and different wifi networks all with the same result. Can y’all help me or should I return this for an Apple TV?
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Dharma 🧢 (@11Dharma11) reported@RokuSupport rec. error nw-6-503 on roku for netflix, shows all connections working but still getting error message.
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Max Wyner (@Sheupe) reported@PeacockTVCare @texturtle It doesn’t work on the Roku app
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Hillary Weppler (@wepples) reported@loral_lee I only rent with scene points...it works on our roku but the app doesn’t work. Sometimes I wanna watch in bed not on tv!
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Stryxo (@Stryxo) reportedDoes funimation’s marathon mode actually work for anyone? I’ve tried it on Roku, apple, pc, console, and mobile and it hasn’t worked once
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Joe 🤷🏻♂️ (@AsaNebel) reported@HBOMaxHelp won’t work on my Roku. Just loads and then kicks me to my Roku homepage. 😡
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Jim Far-Sighted (@jlock4820) reported@IamKingFluffy @edna94 I use Roku and I don’t notice major problems. It’s more clunky than anything. But not being able to pause or reverse live TV is stupid.
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Travel Business Opportunity (@TravelBizOpp) reportedJohnnyJet: .@Roku seriously has the worst refund policies. Our 19-month old daughter accidently purchased a yearly ESPN+ subscription while crazy clicking the controller and I only found out via my AMEX alert. Roku says we can't refund. We never watched a second of ESPN+. R…
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CassieLeigh (@CassieL72653611) reported@netflix We need an update for the app on @Roku !! Netflix is crashing and every other app is fine!! Please fix
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Joe 🤷🏻♂️ (@AsaNebel) reported@hbomax why won’t HBOMAX work on my Roku?!?! I’ve deleted and installed 15 times and it won’t work. It just loads and then kicks me to the roku’s Home page. So frustrating 🤬
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Jason (@jasonojother) reportedI’ve had appletv since it the ****** original that didn’t really work. We have a 2nd and current gen now. With the appletv app on the el cheapo wal mart Roku TV, and the apps on the tv, we never touch the apple. If apple built this set 10 years ago? AppleTV would’ve been huge.
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Frederic M. Douglas (@Douglas_Ent_Law) reported@JohnnyJet @Roku I guess you will have to develop an interest in UFC fights. @Roku sure is going to get more problems than benefit from this policy.
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Lee ♞ (@nyaitsuu) reportedthe worst thing about @Amazon is that they wont make a @Twitch app for Roku. that and the pissing in bottles. both things equally bad, i think.
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Jamie McLaughlin (@jjsmclaughlin) reported@YNWA__1965 @Yazzy_321 @virginmedia I had to go through a lot to debug our home WiFi when lockdown started. The problem turned out to be a Roku dongle remote. It's worth debugging this stuff, if it is a WiFi problem. Trial and error will work eventually.
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芸武 (@SolRadiant7) reportedRoku is one of THE worst Avatars.
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Ocho🇺🇸🇨🇴 (@livyourz) reportedMy roku remote don’t work I’m pissed
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Jerad Moore (@jerad20) reported from Crestview Hills, Kentucky@BoxCast how do I watch a broadcast that I purchased on my roku, instead of on my phone? I don’t have a way to enter in the link? Could you help?
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jade ( ˘ ³˘)🍋 tfatws ♪ (@intruxxxx) reported@Diamondalexo @krisprivi it’s TERRIBLE on roku. they rushed it i fear