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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (28%)
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Playback Issues (21%)
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Buffering (19%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Crashing | ||
| Buffering | ||
| Sign in | ||
| Crashing | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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An Alan Smithee Production
(@No1_in_Canada) reported
@IMPACTPlusApp Your app is once again broken on both Firestick & Roku. You need to fix this. Last time took 2 months and your head office to contact me directly. I won't be so patient this time.
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Katy McKaterson
(@katy_mckaterson) reported
Hey @Beachbody! You're killing me this morning! Since you updated the *** app on roku, it randomly logs me out every few days. Super annoying since you have the most arduous login keyboard ever. If you're going to make me login every few days (thus cutting into my extremely
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Adam
(@adamsr0522) reported
@Ask_Spectrum Unfortunately even with your best efforts there is no way to fix this antiquated service. At least you guys resound and try to assist. The inside technicians are worthless. They actually told an 80 year woman that he router continues to turn on and off because of her roku device
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RonaldFlippin
(@flippin_2) reported
@Bremmy11 @hulu @Roku Lol how that work? Roku got channels now?
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🌲K. Emberly Hamby🌲
(@KerryHamby) reported
@Firestorm29 Nah, didn't work. Apparently, Roku doesn't count as an antenna. 🤭
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Kremowy The Nine-tailed Calico
(@Mlp_Alexis_P_L) reported
@YouTube I can’t get my account working even though I’m logged into it. I can’t login into my account on on any other devices via code or login on Roku. Has anyone else asked about this?
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Sarah Jellen
(@ebyrdstarr) reported
The Bally Sports App is no longer working with my roku. This is going to be a big problem for me.
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shelby
(@shelby_elyse_) reported
@Un_kitSharma 100% have issues with hbo on roku
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Jen Chaney
(@chaneyj) reported
@aherman2006 Wait, can you not get screener apps on your Roku? I have the same problem Chromecasting to my TV
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Blue Wave Earper 🌊
(@BlueEarper) reported
@omgitsemilyward Yeah it took me til this week to get them to work on the roku. Still not sure how I managed it! Even without the accents I miss so much because the dialogue is so quick.
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incognito
(@DAngeledes) reported
I cannot work the damn TV I have a Roku TV I supposed to program the whole damn TV
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Mr.Keller Teacher of the Year
(@VenusteDirectr) reported
// Anyone else having problems with YouTube tonight or is it just my roku?
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Chris E. Caldwell
(@Chris_MvmtMtg) reported
@TeamYouTube @VenusteDirectr Having problems as well. YouTube app won’t even open on Roku.
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aunti depressant
(@callmebabybyexo) reported
I spent a whole afternoon programming a universal remote to this secondhand Amazon fire tv (??) just for satellite bc it will not work w any fire/roku remote I have for it
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Maliyah 💰
(@maliyaaaah_) reported
Is anyone else’s roku not working because wtf…
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Scott carpenter
(@BoozeGolf) reported
@amazonfiretv about time to replace these fire sticks with a roku! Kick me out of my Hulu app during the Cowboys game and not show Hulu app to sign in to, but Cinderella and everything Amazon! I’m done!
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ChristinaRaeMartinez
(@bhendiaquari) reported
@Roku ROKU has the worst customer service ever, hands down. Extremely unhappy with your performance and lack of interest in helping customers. The worst.
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Cathy Wood
(@CathyWood24) reported
@batsflywest @BetteMidler I have Roku and a Firestick and both crash constantly. The iPhone app works great but who wants to watch on their phone if they can watch the TV?
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Slamastack
(@slamastack) reported
Anyone else having problems with their Disney+ deciding that everything needs to be in Spanish now? It started with the roku on my wife's profile, and now it's everywhere. Even the emails I'm getting related to the account are in Spanish.
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Joe 🤷🏻♂️
(@AsaNebel) reported
@NFL @NBCSChicago super awesome the way nbc on Roku stops playing the game with 2 min left. When I try to enter the verification code, your stupid setup only gives me Dish Network as an opinion for provider. Terrible.
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Resha Mahri
(@ReshaMahri) reported
@DIRECTV I haven’t been able to log into the Sunday Ticket app on the Roku… do we have an issue here…? Gonnnnna need this sorted by Sunday. #Directv #NFLSunday
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G-Step
(@CrimsonBoa) reported
Roku: sorry, can’t close apps yourself. 👎 Fire TV: download 3rd party app to help find and close what’s still running. 👎 Apple TV: Double click home button and swipe the apps away 👍
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Kevin Nebeker
(@kevin_nebeker) reported
@NoSocksJonny The PAC-12 network needs to be catching up. They still don’t have a app for Roku or similar devices (but will in the next few months). Thankfully my dad has a login (oregon state alum) so I borrowed it and watched it on my phone via their app.
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Sarah Jellen
(@ebyrdstarr) reported
@SD3pete @daniellenelsen I did. That worked when I had an issue with a different device, but not here. Turned the roku off and back on, too.
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Czechano
(@Czechano1) reported
@madebygoogle Home net work and way with in 15-20 ft of your @madebygoogle router. BTW the @roku upstairs it much further from the router/waypoint and has never had an issue.
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ChristinaRaeMartinez
(@bhendiaquari) reported
@RokuSupport ROKU has the worst customer service ever, hands down. Extremely unhappy with your performance and lack of interest in helping customers. The worst.
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Cathy Wood
(@CathyWood24) reported
@batsflywest @BetteMidler The commercials are annoying but they do have good movies. Roku has a lot of programs for free as well. Amazon’s Prime Video works great without commercials. HBO Max knows there are problems but their tech people just tell you useless things like delete the app & redownload.
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james
(@james) reported
Is .@Roku having extreme issues tonight or is it somehow just a problem on my end?!
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Kevin’s Bacon
(@theRealCHayes9) reported
So does.@hbomax crash everyone’s @Roku ? Or is it just mine?
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discount kate bush
(@discountktebush) reported
All my problems could be solved if I lived in the Roku City