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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (24%)
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Buffering (22%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brasília |
Sign in | |
 Dallas |
Video Quality | |
| Collierville |
Sign in | |
| Santa Maria |
Sign in | |
| Commerce |
Crashing | |
| Greensboro |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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TeamYouTube
(@TeamYouTube) reported
@ChiefPoklotaBum Jumping in – there's a known issue with Roku devices and we're working on a fix. We'll keep you posted with any updates.
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lara been croft
(@saintredrum) reported
I urge people with Roku TVs to get the app and type on there, work smarter not harder
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Mandy
(@mandy_weng) reported
***** my Roku remote been missing for a week 😭help
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Marcus Schmidt ن
(@MarcusSchmidt) reported
@JacobNorling @MLBTV 😥 tested on a @Roku too. Same problem.
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Nathaniel Woodward
(@stubhubby) reported
@Karaszewski 🎶Hulu don't work 'cause the vandals took the Roku remote🎶
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CurvyUnicorn510
(@nitrap511) reported
@Roku why is my YouTube app not working?? Uninstall and go to reinstall and it wont even install now!!! That ain't going to work for me. Can I fix it, plz?
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ⲢⲈⲀϨⲀⲚⲦ Sinizt3r 🌹🇵🇸 🇺🇸
(@Sinizt3r1) reported
@HBOMaxHelp Dear @HBOMaxHelp can you please fix the buffering issues on Roku, all of my other apps work great .. but I think the navigation is horrendous and starting from the middle of an episode is potluck
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Michael
(@Myke55) reported
@TeamYouTube It doesn’t work on Roku. It doesn’t work on my iPhone. What more is there to say. Nothing comes up at all.
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Satoru Gojou
(@DSTrey5) reported
@theuserbased Roku in my experience is awful, id just get a newer firestick
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Mr Bob
(@bobstroup) reported
@asbell_tony Wifi signal should be fine. IMO the streaming function of the TV might be suspect. I have Xfinity in NM and use Roku's without any issue. It's like most non-name products going up against established brands. Or like a budget phone, it works but not great. My 2 pesos.
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Sex Wizard
(@Sex___Wizard) reported
I can't login to @Cowboy_Channel from my Roku app, but I can on my laptop. Curious.
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TeamYouTube
(@TeamYouTube) reported
@InvictusLife1 Appreciate the effort – our team is aware of the issue of the YT app not working in Roku devices and we’re already working on a fix. Thanks for your patience in the meantime.
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Dr. Di Chadwell, A&P, Hon.C.TDNN, Ret.
(@ONELONEDOLPHIN) reported
@askparamount I’ve emailed you & called you. Until @Roku fixes their software glitch they created w/10.0.0 update…the only #solution is to buy a new tv…nobody can afford it
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Jared Van ****
(@RnRUberGeek) reported
@stillhopes4best @TheValuesVoter No, there is an HBO Max app that you can install on a smart TV, Xbox, or Fire Stick. I assume that would work on a Roku as well.
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Dustin Michaels (🎵)
(@GoldanadoSZN) reported
@hbomax fix your apps on the PlayStation 4 and Roku. Why did you even change them? They worked better before you messed with it.
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Matthew Levine
(@matthewelevine) reported
@hulu_support I was hoping that would work, but on Roku it’s only available on stereo audio. I’m guessing most of what I’m watching on Hulu is 5.1 —> atmos. It literally a 7 step difference in volume with no warning
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TeamYouTube
(@TeamYouTube) reported
@VAwitch Appreciate the report – we're aware of this issue about the YouTube app not working in Roku devices. Our team's working on a fix, and we'll pass along your info too. Appreciate your patience in the meantime.
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Meredith Tarr
(@mpressmeredith) reported
The AppleTV issues are getting all the press, but @HBOMax has been sucking royally lately on Roku too, you know
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VAwitch
(@VAwitch) reported
@TeamYouTube @N_Harper Not working for me either. Reinstalled YouTube app on Roku TV, & it may launch or not. Sad, b/c I just jumped ship from 4 YEARS of Hulu Live+DVR, b/c I watch tv at my home & my BF's who lives in the neighboring state... Now I'm wondering if local news is worth cost + hassle.
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Real News Network. Breaking News/Analysis 24/7/365
(@RealNews3362) reported
@Ask_Spectrum Spectrum has disabled millions of customers wifi who use other modems and routers by sending a signal and thus all Roku and Amazon based servers are disabled but internet works on computers and cell phone but not streaming services. They stand to gain 2.4$ billion
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Samantha Benedict
(@Samanthabenedi2) reported
Roku remotes only work when they want to #ROKU
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Invictus
(@InvictusLife1) reported
@TeamYourube isn’t working on @Roku. Is this a widespread issue? This is kind of ridiculous. Every other app works on Roku currently.
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Alesa K West 🏳️🌈🐶🏃🏻♀️🏝🌋
(@alesakwest) reported
@HBOMaxHelp please help explain or troubleshoot why the app doesn’t work on my tv - roku box
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Nerd Cookies
(@nerd_cookies) reported
@TeamYouTube There seems to be a widespread issue on Roku devices (including mine) where the youtube app does not show chat during live streams.
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Matt Kelley
(@MattCKelley) reported
Sitting here having the @paramountplus channel crash every time I try to play any video on my @Roku TV and wondering how much developer time is lost reinventing the wheel (often worse) as all the streaming services splinter...
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Mabel N., MBA
(@teachmetoinvest) reported
@HBOMaxHelp hi! I recently subscribed to your app through Roku. The app seems to be defective. Whenever I click on my profile I am simply sent back to my Roku Home Screen every single time. I was able to watch one single show and now I’m having this issue.
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PsychoGirlTV
(@PsychoGirlTV) reported
Anyone else with a Roku having trouble loading Netflix ? Our tv just goes back to home after we click it
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Titan
(@AngDOOM) reported
@RokuSupport about 3 weeks ago I can no longer raise the volume with my Roku remote. This happened on two TVs. Tried changing the batteries still wont work reset the Roku box. Any ideas?
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difficultmusic
(@kenmacklin) reported
@etlguy @thomasfuchs @siracusa The application is a total piece of garbage. Takes to long to load, navigation is awful, and to top it off the Roku version was showing out of date weekly programs that were a year old which HBO claims wasn’t a problem!
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Stat Magician
(@StatMagician) reported
@hbomax Hey my HBOMAX app on Roku crashed because I was using it. It seems to crash a lot when using it. It works perfectly fine when I’m not using it but just seems to stop working while I’m actually using it.