Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (29%)
• Buffering (27%)
• Sign in (24%)
• Playback Issues (16%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Rio de Janeiro	Sign in	2 hours ago
Canonsburg	Buffering	2 days ago
Brooklyn	Sign in	2 days ago
Slidell	Buffering	2 days ago
Houston	Buffering	3 days ago
Phoenix	Crashing	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian🇺🇸 (@BRH1776) reported 6 minutes ago

  @Roku I’m trying to cancel my subscription to @AngelStudiosInc every time I try to, tells me I got no subscriptions with you. I got a few. Angel says I can’t cancel because I gotta go through yall. Help.

• 
  Jinxsyns (@Jinxsyns) reported 8 minutes ago

  This is why I'm so pissed at @Roku and one of the examples i gave in my posts another multi billion dollar company that somehow can't get a website to work right yet has millions in testing hardware or at least millions available to test the site before rollout but thats too hard

• 
  Buttery Duck (@Nauseum62) reported 13 minutes ago

  @Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.

• 
  Buttery Duck (@Nauseum62) reported 13 minutes ago

  @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.

• 
  tac0ghost 👻🇺🇲👻 (@tacooghost) reported 14 minutes ago

  @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

• 
  Hammer Hains, The Fud Dude (@HammerHeadcases) reported 16 minutes ago

  @Roku @Country2018gal We've had the same issue recently.

• 
  Tundrawalker⍟⍟ (@tundrawalker00) reported 17 minutes ago

  @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

• 
  Jacque and Matt (@theDIYvillage) reported 21 minutes ago

  @Roku Yeah, nope. Not being able to remove Live TV & Live TV Guide is a no go. Access to inappropriately aged content for kids is unacceptable. Money talks I suppose. Fix it.

• 
  cfMC FEROX (@cfmceroz1) reported 21 minutes ago

  hey ******** @roku think you can fix this or what? @TheRokuChannel morons

• 
  arthur fleiss (@arthurfleiss) reported 22 minutes ago

  @Roku I did that. Didn't help. Many People on Twitter had same issue with Paramount Plus.

• 
  Kaiju Cowboy (@GojiraOmega) reported 25 minutes ago

  @Roku @RokuSupport Awful... Absolutely god-awful

• 
  steve (@steve48717445) reported 28 minutes ago

  @Hisense_USA @Roku Apps will just crash. Don’t get a Hisense. I have to get a new tv

• 
  Stacey (@Nerd4915) reported 30 minutes ago

  @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

• 
  CBJ (@chrisbjohns) reported 31 minutes ago

  @Roku one of your updates completely crashed my Roku brand TV. Any support tips? This seems to be a common issue in recent weeks.

• 
  A Howard🛩 (@ahoward7652) reported 32 minutes ago

  Don’t buy a @Roku TV. Support is terrible. TV worked perfectly for 30 days then starting have echo with optical and built speakers on. Did everything support told me to do no luck Now they ghosted me! All I want is to have it replaced.

• 
  Johnny Ryall (@FunkyBoss_) reported 33 minutes ago

  @amazonfiretv the new update is terrible. Fix this please before many of us switch to another streaming service. @Roku

• 
  Vakom Sunrunner (@VakomSunrunner) reported 35 minutes ago

  @Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.

• 
  Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported 37 minutes ago

  @Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?

• 
  Deen Bowden (@deenbodeen) reported 38 minutes ago

  Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

• 
  Nomadic Aaron ✝️ (@AaronWL42) reported 39 minutes ago

  @Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.

• 
  Patsy Stone (@ItIsPatsyStone) reported 42 minutes ago

  @Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either

• 
  MrRamone420 (@MrRamone420) reported 55 minutes ago

  @Roku It changed over today and it's absolutely terrible. Everything is all over the place and has messed up my apps and home screen. How do I change it back, cause I'm just getting rid of this TV and will avoid using Roku system and products. You know how to lose customers

• 
  Jerry Young (@xprezJerry) reported 55 minutes ago

  @Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku

• 
  King Kev (@Eat_Drink_Smoke) reported 1 hour ago

  @red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...

• 
  Novangelus (@MLandry70) reported 1 hour ago

  Are there any good music apps that work on @Roku? Because the @amazonmusic app just plays completely random songs no matter which song I actually select.

• 
  trapuh (@trapuh) reported 1 hour ago

  @Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet

• 
  Abnormal Accrual (@bbm010) reported 1 hour ago

  @robinivski @ContrailsAI @Roku Yep. They are one of the worst ASC 606 sinners.

• 
  Ken Kallembach (@imken24) reported 1 hour ago

  @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

• 
  Rob Ables (@rables73) reported 1 hour ago

  @MLB can you please fix your streaming app for @Roku and Apple TV so they don’t suck? EVERY SINGLE game I watch on ANY of my streaming devices stops at least 3-4 times per game with spinning circle of death. No other apps have buffering problems on my 1GB line and mesh WiFi.

• 
  🌪Jeff Schipull🦌 (@ojkoj) reported 1 hour ago

  @Roku my hdmi ports are being fucky. Please update your software to fix the issue. Its on multiple tvs.