Is Roku down?
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Playback Issues (25%)
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Crashing (24%)
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Buffering (20%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Buffering | ||
| Sign in | ||
| Sign in | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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larry crooks
(@krdknight) reported
@RokuSupport My internet connection is working.I've checked all my devices and the only things not working are my two roku's. Are you having some kind of outage or am I going to have to switch to another device because I can't get any kind of customer service support.
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Jon Gruden is a joke!
(@notsamsanus) reported
@Round_vii It cost a little less than the Roku. Figured I give it a try. Never had an issue with a Roku or fire tv. I just hate this thing and wish I had paid a little more for the Roku. Ut reminds me of my dumb galaxy s5 that Samsung refused to update 6 months into owning it.
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sydney
(@SWillmore) reported
@CharlieMarlow_ @hbomax I’ve never had a problem on my Roku
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Chris Schiffner
(@ChrisSchiffner) reported
@Elderta I have the latest Gen, and while it’s better in some ways, the touch aspect still sucks. If it wasnt for the (still) lousy remote it would be a winner. Picture quality is better than Roku & it feels more modern all-around. Like the “one ecosystem” aspect but god damn that remote.
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Jack
(@jacktintaya) reported
The HBO Max app on Roku acts like you are hugely inconveniencing it when you use it. Like just work better.
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mark gilmore
(@biggilfoot) reported
Meanwhile. Yes I’m just holding NEE and GS (leading bank ). Maybe these techs can snap back after being weak on up day. Roku broken snap sq msft can move up. Looking for some more risk
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Will Truman
(@trumwill) reported
@Seanfucious @BusinessmanLego Interesting. I've had some issues with Hulu on Android TV but I cut them some slack since I sideloaded it. Worked great for me on FireTV. Never had problems with it on Roku though didn't really use it a whole lot. My experience with HBO Max is more limited.
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KiltMaster
(@KiltMasterESO) reported
@HBOMaxHelp Yeh - on roku. Why I open the app, it loads the full way, I open a show, it watches like 2-3mins (after lagging and looking like a slideshow the whole time), and then crashes me back to the role screen. Been doin this for months dude it’s horrible quality.
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Bryan Wilson
(@B_wilson94) reported
@Roku why did the @YESNetwork App stop working on my Ruku? Was working fine last night and now it won’t work.
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Mary Nelson
(@Mary_Nelson8) reported
.@Hulu Live TV failing on @Roku today. Whenever we try to go to Live TV, the app closes. Already: -Updated the app -Deleted the app -Restarted Roku -Reinstalled the Hulu app. Still seeing the same behavior. Can we get an issue status for central Illinois?
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Karen A. Virus
(@TragicPenName) reported
@rodimusprime Always pause out of the show when you're finished viewing (rather than just use the remote's power button). Doing this solved the problem with Apple+ app on Roku.
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David Todd
(@dthTMW) reported
@HBOMaxHelp Any updates guys? Last I heard my roku, which is only two years old, may be the problem. Still cannot access Gomorrah in Italian with English subtitles
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Damian Burford
(@DammitDamian) reported
@rianjohnson Anyone know, Did @criterionchannl ever update their mostly unusable Roku app?!?
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Randy
(@MistaC87) reported
from
Salt Lake City, Utah
Decided to transition from Amazon Fire TVs to @Roku. We got the $100 Roku Ultra and it turned out to be a bust. Playback of 4K introduces an onslaught of decoding issues, and my other 4K HDR devices aren't doing this. Switched from AVR to TV. Cable swap. Factory reset. No change.
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larry crooks
(@krdknight) reported
@Roku Is your ring network not working. I've checked all my internet settings and devices and the only things not working are my two roku devices.
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S3@N2DR
(@S3AN2DR) reported
@jcice773 @BitOfTheBubbly7 @WrestlePurists They need a streaming deal at least. If they could get on Netflix or something like that it would help. Don't bother suggesting Twitch. Those aren't the viewers we're talking about. You ever try the Twitch app on Roku? Its horrible. They need casual viewers. Not on Twitch.
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Tom
(@tomdetraque) reported
how cute that I subscribed to @AppleTV after finding out it was available on Roku devices only to find out that it isn't available on my *specific* Roku device, yet another reason @Apple is the worst 👏
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Robert
(@uzra29rob) reported
I have a Toyota problem maybe more than one lol I told myself this year I gotta finish the hachi Roku and swap the 4runner i didn’t think off road would be cool but damn it sure is beautiful getting away and enjoy nature.
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1_winged_angel
(@artcots24) reported
@AEW what is going on with bleacher report live I can not rent All Out it says the app in moving but there are no other options on Roku or fire stick. Please help me.... @TonyKhan @CodyRhodes how don't you all have your own streaming service yet?
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비니🐸
(@binduck_behappy) reported
What devices can I use to watch? You can watch via our LiveXLive Website, Mobile Phone Apps for iOS and Android, Google Chromecast, AppleTV, 2017+ Samsung TVs, Amazon FireTVs, and Roku devices. If you are having problems, please make sure you have updated your application
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Peter
(@Peter48003276) reported
@Roku When are you going to fix the Disney plus app on Roku so it doesn't keep crashing and playing up??? Every other app works fine with no problems but on my Roku the Disney plus app plays up
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🏒Alex 🏒
(@HockeyHooligan_) reported
@CharlieMarlow_ @hbomax Through a roku it's terrible. Fine on my chrome cast. Maybe device you're using has weaker wifi or area of house has slower speeds.
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David Person
(@DavidThePerson4) reported
@Tubi The parental controls on your app for Roku don't seem to work properly since I can still watch or browse through anything on the Kids profile. Is this something that is known?
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Wiskeytweets
(@HannibalLiquor) reported
@Yallchildishaf2 Ohh ok it was wild jank on the roku TV at first. I basically watch it on the fire stick or laptop now. Work like a charm.
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jamesglen - warhunt out now
(@fakelilprincess) reported
@discoveryplusUK Why can't you release an app that we know is finished and working? The US has a Roku app, had it on launch day. It's the same app, just pointing to different servers.
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Aaron Hickox
(@aphickox) reported
@CharlieMarlow_ @hbomax HBO Max is awful on Roku but seems to be better directly on the TV. Bally Sports app is a whole other story. Its awful!
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Mark Nielsen
(@NielsenSTL) reported
@CharlieMarlow_ @hbomax Huh…that’s weird. I have HBO Max on 2 Roku devices in my home…never once have had an issue.
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Matthew O'Brien
(@MaitiuOBrien) reported
Does anyone else's Roku player randomly crash to the home screen? #roku #rokuplayer #rokustreaming
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trying2holler
(@trying2holler) reported
@data168 ROKU is easily the worst smart TV platform. Send it to hell.
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evie 🌙✨
(@quxxnixevaaa) reported
@HBOMaxHelp It’s “Ooos we’re having trouble playing this title right now” or “An error has occurred”. The error is on my PS4, Roku TV, Phone and Xfinity flex box.