Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (34%)
- Sign in (25%)
- Buffering (21%)
- Playback Issues (17%)
- Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 14 hours ago |
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Buffering | 14 hours ago |
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Crashing | 22 hours ago |
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Sign in | 4 days ago |
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Sign in | 5 days ago |
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Crashing | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Jorgen (@hughjorgen921) reported@Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv
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Countrygirl (@Country2018gal) reportedI've been watching movies on the @Roku . The last 2 never showed the ending but immediately went to the next one in the app. What gives? I may stop watching those movies, if it continues to do that. Anyone else have that problem?
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𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported@Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!
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Wicked King (@StangXx) reported@Roku I know my internet is down right now, but why doesn't my "live tv" app work during this? I can watch the thumbnail and TV is working, but I'm stuck on that channel cuz the app itself won't load and allow me to change the channel. This is absurd
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KrisNVnmiP (@SophieMae1022) reported@red_chem_lite @Roku Try the bitter apple spray, it really deters some dogs from chewing specific items. A little of it rubbed on the remote might work. Also have you tried the ultrasonic sound deterrent? That stopped our dogs from bad behaviors. If you see them going near the remote press it. After a few times they should associate the remote with that unpleasant sound (that only they can hear!) Good luck
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SportsTurfPro (@sportsturfpro) reported.@NFL @Roku app is repeatedly crashing this morning. HELP! 🏈
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Benny The Droughtman (@KenNort19009544) reportedYou need a login to use the Roku remote now? Wtf? @Roku That mighty dolla got y’all on yall knees boy
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Sergio Olarte (@repeye) reported@RokuSupport @Roku paying for your home monitoring service but your Entry Sensors have been out of stock for TWO YEARS. Frontline support has no answers. I need an escalation manager to contact me about hardware availability. This is a security system, please help.
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Red Chem (@red_chem_lite) reported@SophiRene1 @Roku The dogs have Kongs with peanut butter and cheese, they have puzzles, they have toys and treats. They don’t touch the remote when we’re around. I put the remotes up when I’m done. This isn’t really a dog problem It’s a somebody else in my house doesn’t put the remote up problem.
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Lonell Fletcher III (@iii_lonell) reported@Roku fix your live tv displays. It shouldn’t be so hard to list what’s being shown when it’s supposed to be in constant rotation. I’m sick of seeing NO DATA AVAILABLE
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Smigman (@Smigman1) reported@Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.
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Rob Ables (@rables73) reported@MLB can you please fix your streaming app for @Roku and Apple TV so they don’t suck? EVERY SINGLE game I watch on ANY of my streaming devices stops at least 3-4 times per game with spinning circle of death. No other apps have buffering problems on my 1GB line and mesh WiFi.
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Niitefalls (@Niitefalls) reported@Roku AI bot trying to fix problems. lol
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Fletch will return in Avengers Doomsday (@IMFletcher2) reported@BigKorn80 @Roku That doesn't work now.
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Keri Marie (@KeriMarie317366) reported@Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!
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Jon P (@BamaGrad00) reported@roku The new home screen is awful
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Jake K (@Jakewk) reportedOk @Roku I’m trying to watch Fracture on my Roku TV Channel and you have a perverse glitch that when I try to rewind for a short time, it sends me back to the first few minutes of the movie and when I try to get back to the spot, it makes me watch all the ads again. WTAF.
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cyberale60 (@cyberale60) reported@Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons
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Peter Jones (@Peter_B_Jones) reported@Roku after being a long time customer for over 15 years and bought over 15 devices from you, the best you can offer is 30% off when one of your most expensive devices stops working because of a hardware issue?!?! Not to mention terrible customer support!!!
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Mike (@Hyper_59) reported@Roku you guys and whoever you have working over there are awful for releasing a tv software update and taking away home screen customization. I have a tv imput that i’m not using anymore (HDMI 2) and I can’t delete or hide it like we used to be able to. 😤🙄
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pompanoj (@pompanoj) reported@MoriahJovan @Roku I feel your pain. I will supress the male urge to try to fix it and simply say "TVs are so cheap they are disposable". Walmart has a 75" TV for under $400. OTOH, I used a firestick to resurrect a TV with lame internal smart tv features. The picture is much better too.
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Vakom Sunrunner (@VakomSunrunner) reported@Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.
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Starko (@Starko2341) reported@ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.
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call it ump (@playball8000) reported@Roku @ASStrogurl24 @Roku you all need to work with charter spectrum on the spectrum app because it has lots of glitches. There's not an app that glitches anywhere close to the spectrum app. FYI
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Viv🥀✨ (@xx_viv_xx) reportedAnyone else having an issue with their @TheCW on @Roku ??? It keeps crashing for me
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Henhouse henry (@Henrywelch63) reportedHey @Roku I not happy right now! Tried to get an issue settled, and your AI assistant was no help. Tried to call corporate customer service, it said I might not even get a call back! REALLY!!!
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Woman Outside The Matrix (@CyberRodeoGal) reported@downdetector around 20 aps not working on @Roku that’s just my personal ones. :/
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**** Dracula (@stilltrynnadie) reportedLow-key hate roku I hit the ok button multiple times nothing but if I so much as accidentally touch the guide button I get my YouTube video sent to the ******* backrooms @Roku fix your **** NOW
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Nomadic Aaron ✝️ (@AaronWL42) reported@Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.
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HomoConBear (@HomoConBear) reportedI see that @Roku did some post-audio work and looped over the F-Bomb in their promo.