Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (30%)
• Sign in (26%)
• Buffering (23%)
• Playback Issues (17%)
• Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Córdoba	Sign in	23 minutes ago
Phoenix	Crashing	17 hours ago
Tlalnepantla	Playback Issues	1 day ago
Madison	Crashing	1 day ago
Fairfax	Sign in	2 days ago
Marine City	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 4 minutes ago

  @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  Jesus's Flunky (@CrucifiedAgape) reported 8 minutes ago

  Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

• 
  RightSideRobert (@robert23190) reported 9 minutes ago

  @red_chem_lite @Roku FORENSIC LAB REPORT Case: REM-2026-0729-FTV Date: 29 July 2026 Sample: Damaged Amazon Fire TV remote Analysis: Bite marks are human, not canine. Dental features match standardized U.S. Army dental work (military-style restorations and wear patterns). Conclusion: Damage caused by a human with prior U.S. Army dental treatment. No dog involvement.

• 
  SaltyNurse (@MindyNDuncan) reported 10 minutes ago

  @Roku your sure have some **** products! Can't fast forward without the show restarting. Can't get quality sound from the other roku I have. What gives!

• 
  Sergio Olarte (@repeye) reported 11 minutes ago

  @RokuSupport @Roku paying for your home monitoring service but your Entry Sensors have been out of stock for TWO YEARS. Frontline support has no answers. I need an escalation manager to contact me about hardware availability. This is a security system, please help.

• 
  Jerry Young (@xprezJerry) reported 11 minutes ago

  @Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku

• 
  Brett Bear (@MikeyBoom32) reported 17 minutes ago

  @Roku Roku asking for a private message is ridiculous. Roku knows exactly what the problems are as it has been widely reported and complaints are numerous. Almost no Roku owner has not been touched by the new update. Slow apps, apps that will not open, unable to download new apps.

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 21 minutes ago

  @TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  imaidiot19 (@imaidiotWill) reported 25 minutes ago

  Since the latest @Roku update is trash and ruined the simplicity I loved with the device, which alternative should I go with? Thinking Firestick, although it will have similar issues, at least it is the most widely supported. Thoughts?

• 
  Smigman (@Smigman1) reported 25 minutes ago

  @Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.

• 
  mmmhmmm (@bleezy_db) reported 26 minutes ago

  @Roku Please fix the home screen. At least make it to to where we can land on the screen that allows us to see all of our apps on one page.

• 
  Heather Larson 955,703 (@WriterHeatherL) reported 27 minutes ago

  @SaThomas__ I get it with every “smart” tv. Roku, Google, the Amazon thing… they all stink. Same class. All annoying. @Roku is no different to me. I had no problems with OTA tv, js

• 
  Nomadic Aaron ✝️ (@AaronWL42) reported 29 minutes ago

  @Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.

• 
  UnfinishedOwl (@UnfinishedOwl) reported 30 minutes ago

  man, @Roku has absolutely destroyed my TV. almost totally unusable

• 
  Matthew Keys (@MatthewKeysLive) reported 31 minutes ago

  The biggest problem with our @Roku TV: It's not earning the company any money because it is stuck in an unfixable boot loop. I bought this TV at Best Buy three years ago. It was for an elderly family member. She loved it. Until she didn't. As I was packing for the StreamTV Show last month, she called me to say her TV kept rebooting itself. "It's stuck on the spaceship thing," she said. I had no idea what that meant. I gave her my Sony TV to use while I tried to fix the problem. And let me tell you something, I have tried literally everything. I searched online for a fix, and found a number of Roku TV users who have encountered the same thing: For no reason, their TVs just randomly started boot looping, and trying to download and reinstall the firmware through Recovery Mode was no help. Some people suggested holding down the reset and power buttons for a certain length of time. That didn't work. Others suggested draining "zombie power" by pressing the power button for a half-minute while the TV is unplugged. That didn't work. A few said connecting to a mobile hotspot while in recovery might work. It didn't. One person suggested hooking the TV into a router via Ethernet. Well, this TV doesn't have an Ethernet port. This is the second Roku-powered TV that has caused us an issue. The first was a Walmart Onn-branded TV that died after six months. I figured one of Roku's own TVs was a reliable replacement, because the company told us as much when it started making its own TVs a few years ago. Then, executives promised that shipping Roku TVs where the company controlled the entire supply chain would help it make better-informed decisions about how its users were interacting with their devices, which would lead to better hardware and software experiences. Ultimately, our issue likely boils down to this: Roku uses cheap hardware in its smart TVs and streaming boxes to keep costs low. Executives said as much earlier this year when they affirmed that the ongoing processor and RAM shortage was likely to be a boon for Roku's business, because the company's operating system doesn't require premium hardware to operate. But the decision to use cheap hardware also means that it is more prone to breaking, and that is a major problem for a company like Roku. The company's $1.1 billion platform business is inherently dependent on consumers having reliable hardware that allows them to interact with said platform. When streaming devices and smart TVs break, it not only prevents customers from using their platform, it leaves a sour taste in their mouths — and customers are prone to abandoning the platform for a competitor. Which, in my family member's home, is now what has happened. She's inherited my six-year-old Sony TV, and she loves it. She's not giving it back. It runs Android. There's a bit of a learning curve, but she's committed to figuring it out. "I'm done with Roku," she told me. "I hope Fox knows what they're buying." $ROKU

• 
  Tim Wilmes (@bigsilly67) reported 38 minutes ago

  @espn @roku why are you both worthless? I'm just trying to login with my provider to watch espn on my roku, and you're not allowing me to enter my provider credentials. So I'll ask again, why are you both worthless?

• 
  arthur fleiss (@arthurfleiss) reported 40 minutes ago

  @Roku I did that. Didn't help. Many People on Twitter had same issue with Paramount Plus.

• 
  Bryan Wayne (@mrhappybw) reported 47 minutes ago

  @Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.

• 
  Marvin Barry (@GravelyKen48135) reported 48 minutes ago

  The Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix

• 
  TheBarbequePit (@BarbequePit) reported 50 minutes ago

  Still no help on this btw @Roku

• 
  The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported 52 minutes ago

  @Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?

• 
  Democracy (@WambliTatanka) reported 54 minutes ago

  I paid for @hbo through November and im not granted access saying I need to pay again. And your support feature doesn’t work!! What the actual F?! @Roku @TheRokuChannel

• 
  ky baby (@__kbolaydiggs__) reported 55 minutes ago

  @Roku might be the worst TV brand ever. Remotes never work, when you try to use a mobile remote it can never connect to the TV.. Let’s get it together.

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 55 minutes ago

  @Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  Meghan S (@DrMeghanS) reported 56 minutes ago

  @red_chem_lite @Roku My yorkie used to chew and we got bitters spray. That helped her a lot. Now she only chews on her toys. My other dog the bitters spray didn’t work as well but he eventually grew out of the chewing phase after a year or two. Maybe try the bitters spray on the remote cover?

• 
  The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported 56 minutes ago

  @MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.

• 
  Lee 🇺🇸 (@redneckleeusmc) reported 58 minutes ago

  @Roku @mohzam1997 Roll it back. Its awful.

• 
  John Joseph Bonforte (@BonforteJohn) reported 59 minutes ago

  @Roku Problems since the update: 1. Sound goes away for DVD player. 2. Sometimes DVD player will no longer play to TV. Restarting fixed it temporarily - until today. 3. Spontaneous resolution changes after a sleep timer is used. 4. Trouble communicating with cable box.

• 
  Brian🇺🇸 (@BRH1776) reported 1 hour ago

  @Roku I’m trying to cancel my subscription to @AngelStudiosInc every time I try to, tells me I got no subscriptions with you. I got a few. Angel says I can’t cancel because I gotta go through yall. Help.

• 
  1980s Boxing (@80sBoxing) reported 1 hour ago

  @Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?