Is Roku down?
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (32%)
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Crashing (28%)
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Playback Issues (18%)
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Buffering (17%)
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Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Sign in | ||
| Sign in | ||
| Buffering | ||
| Sign in | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Anderson 🦇
(@emilyofjane) reported
Some people have never had an error message on their Roku TV jumpscare them in the middle of the night and proceed to give them intrusive thoughts for the next week and a half and it shows
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John Lindsey - 💙😷#FBPE #FBPPR #FBPA #ABTV
(@JL_998) reported
@Netflixhelps Got it back eventually. Other channels through the Roku seemed to work though...
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Richard W. Woodley 🇨🇦🌹🚴♂️
(@the5thColumnist) reported
@maggienificent2 @Britbox_CA @Roku We watched via the computer with no problems. So seems like just a Roku problem again.
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87morpheus
(@87morpheus) reported
Today my parents told me that my uncle bought a 4K tv and he plugged his old roku into it and noticed the picture was blurry. Instead of trying to find out what the problem was he assumed the tv was broken and sent it to the recycling center.
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Adam Kotsko
(@adamkotsko) reported
They've had over a year to fix it and the HBO Max Roku app is still a buggy piece of ****.
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ᖇᗩᗪIO ᘜᑌY
(@ski_nh) reported
@Truthiness4U Poking thru the ROKU sci fi app I saw this. Gawd! Awful
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87morpheus
(@87morpheus) reported
He did this to 3 tvs and almost did it with a 4th but called my dad for help. My dad had to explain to him that it was the roku not the tvs.
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Jim Herman
(@saljim1) reported
@seanpaune @BritBox_US I’m having same problem on Roku premiere. Always worked before
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Unlearn Relearn
(@mandie_cline) reported
@Roku Can you just fix your damn sound issues with the @Roku stick?!! It goes out in the middle of watching a show at least twice (or more) an episode so I have to turn the tv off & on to reload Roku sound again. 😠 didn’t happen with the Roku box #throwitaway #updatealready #annoying
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Quinn Dombrowski
(@quinnanya) reported
@blind_scholar What device? I've had that problem on a Roku TV before, and a hard reset (unplug for 30 seconds, then plug in and turn on) seemed to fix it.
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Karls
(@karllyfries) reported
Who wants to fix my roku. I will buy you pizza.
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Christopher Pfiffner
(@rwhoc) reported
Hey @dwnews are you planning to fix your Roku app anytime soon? Video out-of-sync with audio, completely unwatchable.
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Buddy 🥱
(@J8sonWaterfalls) reported
@HBOMaxHelp I stream mainly from the app on roku tv. There’s always a lag when I’m browsing. The movie selection is terrible considering you guys have been number 1 my whole life.
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chip mcdonald
(@chipmcdonald) reported
@TeamYouTube Are there any known issues with the YouTube app on Roku, specifically TCL tvs? Videos require long buffering to start. Often buffers again after a few minutes. Other video apps no problem. Reinstalled app, rebooted, no avail. ?
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Jay
(@Jay57232155) reported
@slinganswers close caption no longer working on any channels. Same issue with the app on Roku, Apple TV and Firestick 4K
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Peter Flavell
(@avfc1960) reported
@BritBoxHelp anyone else having problems logging in tonight on a Roku device…. We have several and cannot access. We can access on an IPad.
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Peter
(@Peter48003276) reported
@techradar Definitely not the @Roku device, they freeze all the time and play up alot even when fully updated, and @Roku still haven't replied to people's issues
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Dave Major
(@wakeuphill) reported
@Britbox_CA problem with Roku pipe...I cant open the app!
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Thomas Patterson
(@tjpatterson419) reported
@YouTubeTV @Roku How much do both of these companies have to not give a **** about their customers to put us in the middle of their greed battle. About to toss all of my Roku hardware and drop YouTube TV. Give us the YouTube TV app back, why force us into this work around?
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Jim Herman
(@saljim1) reported
@seanpaune @BritBox_US Just received message from support that they are having trouble wi their Roku app and are working on it.
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Noel Penaflor
(@NoelJPenaflor) reported
@jelenawoehr Roku. I've had mine for 2 years and have had minimal issues.
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Ben Rondeau
(@BenRondeau4) reported
@askparamount App continually gives error and won't play CSI:Vegas on Vizio TV and Roku in one location, but works fine on Roku in another location. This is FRUSTRATING.
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Richard W. Woodley 🇨🇦🌹🚴♂️
(@the5thColumnist) reported
Having issues with @Britbox_CA on @Roku again. #Britbox starts to load then reverts back to #Roku main menu.
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Adele
(@AdeleN1983) reported
@Ask_Spectrum why can’t I get the app on my phone or Roku to work? I have verified my username and password as I can sign on the website
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State Fair Butter Princess
(@FurbyApologist) reported
This is insane @Roku @TheRokuChannel I’ve been trying to login to @Shudder for 30 minutes and it won’t let me because I “already have an account” ?!? What?!!
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John Maddox
(@johnmaddox) reported
@theosib2 I've been using Roku for almost 10yrs, & have had quite a few of them. There's been a couple times where I've been activating a new device, then just logged in via dashboard. Usually that has maintained login credentials unless I make a change to the account subscription itself.
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Danny⁴²⁰ || feeling bad
(@Starlarkaf) reported
Whoever made roku pls add twitch to the channel list bc I'm tired of having to screen mirror my iPad to the tv for it to not work half the time
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Haunted Crypt of the Son of Karas
(@QuandaryMan) reported
Hmm. My old Roku box has its audio consistently out of sync. I thought it was just one glitch last night on one channel but it's happening with YouTube too. #Cinemon 😕
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humegamongous head
(@g2001hernandez) reported
losing ur roku remote all fun and games till your phone doesn't work
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Candace Drimmer
(@SherlockianOne) reported
@BritBox_US Pardon me but won’t work on @Roku