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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (27%)
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Crashing (27%)
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Playback Issues (22%)
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Buffering (20%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gaithersburg |
Playback Issues | |
| Watertown |
Playback Issues | |
| Bellingham |
Playback Issues | |
| Gowanda |
Buffering | |
 Craigmawr Beach |
Crashing | |
| Jersey City |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Crandall
(@TheMomsterMLC) reported
@TeamYouTube Yes, I have tried all of the troubleshooting steps. And I'm not the only one this is happening to. It seems to be a roku only issue as I can use the app on everything else in my house. All roku channels work except for youtube.
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Edwin Johnson
(@Body13ag__) reported
@RokuSupport so if I buy the new roku remote with the chargeable battery. How do I get the remote to resound when ot decides it doesn't want to. I use to take out the battery and put it back in then it will work for awhile till it doesn't want to like it does all day long.
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etherbrian
(@etherbrian) reported
@TeamYouTube Hello! It's an issue with the YouTube channel on the Roku connected to my TV. It just won't open. All other channels open just fine, but YouTube will not. To be honest, I'm wondering if I need a new Roku, the one I'm using being a bit old and perhaps no longer up to *****.
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Brazenly🐕Liberal
(@BrazenlyLiberal) reported
@HBOMaxHelp 2/ I also a LOT of error messages suggesting I exit & reload the app. Didn't work. Logged out & back in. Didn't work. I'm surprised you hadn't heard - quite a few people are posting this problem on reddit as happening withApple, roku, Playstation, etc.
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eddieb187
(@eddieb187) reported
@hbomax HBO MAX Streaming Device Apps need to be fixed - fast forward & rewind don't work at all on Apple TV & Fire TV Audio constantly drops out on the Roku You need to tell your developers to fix these issues
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Alaura #SolidarityWithBlackLives Weaver
(@WordWeaverFree) reported
@HBOMaxHelp I removed the HBOmax app from my Roku home menu and then added it again and it fixed the problem.
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Erik Carlson
(@ETC37) reported
@RockyMntnMike @hbomax @Roku How old is your Roku? Older ones seem to have problems with HBOMax.
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The Soundmonkey™
(@Soundmonkey0) reported
@hbomax why is your ROKU app so terrible? Half the time it doesn’t load, and the other half of the time you can’t navigate because the response is so laggy…
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Blackwood Artworks
(@Blackwood_Arts) reported
@hulu_support Sound problems on Roku. Sound cuts in and out constantly. I’ve restarted my Roku, checked internet speed, tried updating my Roku with no success. This morning I had no problems.
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Shawn🍺
(@kymorningstar) reported
@HBOMaxHelp My Roku TV has not been able to connect to HBOMax for the last 4 days. Could have been longer since I only watch it on the weekends. And since I am paid up till 22 June I think I should get a refund. But if you could help me connect to HBO max I will appreciate it.
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jorge r🤠 • SEB5 🇩🇪|RUS63🇬🇧
(@jorgerr96) reported
@joshistexan for their streaming Apple TV has some quality but it's lacking big time in content even at $5 a month i feel its a robbery Apple TV streaming of other stuff however this is just an opinion but its far better than Roku BUT you need to have an Apple TV
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Katie
(@Katie_Sue_98) reported
@cadlymack The one on my Roku keeps crashing every hour or so. And it is awful trying to click on things. It’s not just mine either because my parents’ is the same way.
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Dee
(@DeeLuhDaKids) reported
Please work on the UI/UX of your Roku app. There’s no reason I should have to scroll through ever playlist I’ve ever made. An alphabetizing option feels quite bare bones and necessary @TIDALSupport @TIDAL
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Robert Hall
(@megacabber) reported
@madebygoogle Only in the CCWGTV app. I haven't had any issues on laptop, pixel phone, or roku app.
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KJ- Patriots wear masks! Get Vaccinated!
(@clvergrl74) reported
@RockyMntnMike @hbomax @Roku I uninstalled and then reinstalled. I had the same issue.
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John Magee
(@EugeneBWhitaker) reported
@RokuSupport HBOMAX has an update 5/31 - it stops working until I delete and update the app - on a roku tv and a roku stick Youtube has an update on June 4th - it won't open until i delete and update the app - on a roku tv and a roku stick Please fix this
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Richard Lim
(@Lim_Richard_) reported
@Roku Bought the Paul vs Mayweather fight yesterday on showtime and didn't work. Says to get refund through Roku, can we work something out 👉👈🥺
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Eola Swann🌼🐊🌴
(@Grouchosauras) reported
@askparamount @paramountplus Why give a free month when your streaming never works? It's always out of sync, spins, hangs up. Yes, I've updated roku every time. It doesn't work. I guess I won't be subscribing after this has not worked since day 1.
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Maria Crandall
(@TheMomsterMLC) reported
@TeamYouTube Yes it gives me the network error. Every single device on our network works. Every single channel we have on roku works barring the basic youtube app. It starts to load then continues to give me an error saying it's my network. And will continue popping up over and over.
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Pulp
(@Brennon97) reported
@bread157 @BergoEsBueno I use hbo max on roku, mobile and laptop and don't have any problems with this.
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Hilary Morningstar🌟
(@SakuraVilthuril) reported
@TeamYouTube this morning my roku booted me out of the YouTube app and the app refuses to reopen. I’ve deleted the app, I’ve redownloaded, I’ve reset, I’ve checked the internet, all other apps work. When will this issue be fixed? Are people working on it?
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Mike
(@VocalistMike2) reported
@HBOMaxHelp hello...apparently Roku users are having an issue with the hbomax app. When will this be resolved?
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Bill M
(@FireGeekM) reported
Going on 4 months with a broken Roku Ultra @Roku only 7 months old too. #disappointed
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PopsKemperJr.
(@kevin_kemper) reported
@RokuSupport @ItsKeyGee I'm good don't need help from Roku! My issues never had to do with you guys.
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🙆🏿
(@TheeRickJunior) reported
@HBOMaxHelp hello! None of your movies are playing on my Roku TV. Can you please help? I just got charged today so it's not a payment issue.
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🗝❤️
(@Ripdtide) reported
The funimation app on roku is probably the worst thing I’ve ever used 🙄
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Gayly Helpful
(@GaylyDreadful) reported
@HatefulJosh I love my Apple TV. I've had all of the major streaming devices (Roku, Amazon and Apple) and it's my favorite, even though it's pricey. The biggest downfall was the POS remote that was absolutely terrible and the worst thing Apple designed. So the new one is a joyous celebration
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Brazenly🐕Liberal
(@BrazenlyLiberal) reported
@HBOMaxHelp Not just apple. Problems on roku, too.
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SamoaRoweDWS
(@SamoaRowe) reported
Anyone else having trouble using @HBOMax on Roku for at least the past 24 hours?
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The Good Shepard
(@DrizzyWells24) reported
I know somebody uses roku, lemme get that login to watch the game