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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (32%)
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Crashing (29%)
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Buffering (18%)
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Playback Issues (17%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta |
Buffering | |
| Columbia |
Buffering | |
 São Paulo |
Sign in | |
| Dallas |
Crashing | |
| Benton |
Buffering | |
| Saint Cloud |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Todd Erwin
(@Toddwrtr) reported
@askparamount @WhiskeyTy When will the 4K HDR issue with Roku devices and TVs be fixed?
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D🌊
(@desipedi) reported
@Mister_Hella @Sling I have a Roku tv and I have to unplug- and offload and load app again if it’s messing up. It’s a PITA! I have trouble with my DVR recordings not working
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Noah Kinter
(@kinter_noah) reported
@MLS_Buzz @paramountplus Do you use the Roku app? If some people have issues and some don’t, maybe the Roku app or other TV apps have the issue and other things don’t. That could make it harder for @paramountplus to pinpoint the issue and fix it
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Sarah Jeanne
(@Sarah_Jeanne94) reported
Nevermind, I had to reset my Roku to fix the issue
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Gordon
(@kcbulldog42) reported
@Williebugz88 @paramountplus @hbomax Yeah I have a Roku TV and the paramount+ app is absolutely terrible on it. I run many apps, Theirs is by far the worst. I tried to work with them, but all you get is canned responses and excuses. I canceled and won't do business with them again until I see them admit it.
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Book Value Baz
(@BazCap) reported
@allgapsfill @buccocapital Haven’t been involved for a long time now but TCLs are so **** that I could get around on ROKU trying to up the TV quality - but their UI is **** too so wouldn’t really solve their quality issues
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INFAMY
(@MeierT777) reported
@henrytcasey My sister tried @Sling and she honestly hated it just because the picture was always choppy for her. No problems with DirecTV stream for her but it only comes through good for her on the att box and not her own Roku Ultra. They have 50-60mbps internet from ATT in San Diego 👎👎👎
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GNT-000『夜空』
(@SapientiaNight) reported
@ODG_Stellar I may be one of the very few who actually see no issue with Build Divers first season and the protag himself (because frankly speaking, there's quite a noticeable amount of misinformation about the entry and Roku just because many disliked him), but this isn't even a contest
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Gene Lilley
(@genelilley14) reported
@SunsUniTracker @BallySports I’ve tweeted them for over a year about the problem. At first they tried to blame Roku, then my TV and now they won’t respond at all! Thinking of reaching out to the BBB. That tends to get companies attention
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Substrater
(@SubstraterYT) reported
Your app @HISTORY is the worst app on Roku. I am so over it freezing everytime it tries to load commercials.
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Lyin’ Ted
(@LyinTed1337) reported
@fsociety__bat @disruptorinvest Again, ROKU is looking to make TV’s. This has nothing to do with $APPS expanding their app preload business onto TV’s. How exactly does $ROKU partnering with $APPS help $ROKU create their own hardware? @disruptorinvest has no idea what he’s talking about.
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Jay A
(@jay_a) reported
Yo @Roku. how do you not have @Twitch back yet? You have prime. Work it out.
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☘️ ohmygil but Irish ☘️
(@ohmygil) reported
@twinowls Oh fair. I haven’t really used chromecast but I’ve heard similar issues with the PS4 app. The Roku app is workable but this isn’t a good look.
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Marcus Wilder
(@MarcusWilder9) reported
@ACatNamedMo Has anyone else had trouble trying to purchase the movie? I’ve tried AppleTV, Roku, Vimeo and IOS and nothing seems to work! It allowed me to watch the trailer and the 5 minute making of which were amazing but damn it how can I watch this film?!
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Patty 👻
(@Pattyk1969) reported
@RokuPlayer @Roku I just bought one Roku Express and I can't get it up and running I called last night and was told there was a problem and try again in about 2 hours and so I tried again this morning and still Nothing... should I just send it back and get my Money back???
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Marissa Lange
(@MarisssaLange) reported
I love @Roku streaming devices but it seems like we always have to get news every so often. We just return three new a couple of days ago because it wasn’t working. I really wish @RokuSupport could help us out with the devices. We shouldn’t have to get new one every so often.
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Tony Alexander
(@tonyalexander) reported
@hbomax for the love of God, fix your @Roku app. Having to sign in with my provider every third time I want to watch something is getting old. What are you doing with sessions? Why are users being logged out?
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Mike Brand
(@miketheidealist) reported
@HBOMaxHelp Thank! I checked multiple devices (Roku, PC, Android) all had the same issue. It's a problem with the version that is on HBOMax. For timestamps there is Kinyarwanda throughout the movie. But one example at around 1:56:00 there is no translation but the DVD has translation.
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Anthony
(@Chirael) reported
@LockPickingPtln @Hisense_USA @Roku That sucks, I hope they step up and fix this for you soon
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Shannon Black
(@shannonblack995) reported
@Roku I keep@getting charged for subscriptions I do not have and the help line disconnects Help please
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Brenan Cruse
(@Mister_Hella) reported
Thanks @Sling for ******* up yet again. Does anyone else have issues with roku tvs or is it just me. It rewinds like clockwork throughout the show 2hr broadcast. Just got a new tv so mid show I was like lets try it out. Missed the entire last half of the match & saw who won 🖕
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James Basile
(@jbzacale) reported
@Roku Your product is great , big fan long time , had to deal with your customer service , WOW What an Awful Experience
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Steve Theguy
(@indidad) reported
@NHRA Does this work on Roku so I can watch on my TV? I don't really want to watch on a tablet or computer monitor.
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Mr Jones and Me
(@Mr_JonesAndMe) reported
@jimmymoncrief @rohindhar VAs to handle all non-emergency issues (how to turn the Roku on, local hiking recommendations, etc.) If there's a water leak or power outage, VA will notify you. Hard to be 100% passive but you can make it pretty close to it with an established system
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Felice J Miller
(@FeliceJMiller1) reported
.@RokuSupport @Roku Hours of texts all day long, back & forth, requiring Serial#s, versions, device IDs, times of day when issues occur, channel info….,@rokucommunity Stonewalled by Roku. Since late December! #AmazonFireTV #Amazonfirestick
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Angel
(@Angel03431789) reported
@Roku Are you back on ur BS .? Because my tv its not working again, exactly the same way as last time u servers went down 😒 #Roku
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MyGoodLife21
(@Life21Good) reported
@LuoshengPeng Wouldn’t be nervous if I owned Walmart but the rest sure. Palantir you know will visit sub IPO, RDFN makes money on high transactions and we have record low inv, and ROKU probably isn’t going to make their channel work better than Pluto.
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Eny
(@EnyLuckyU) reported
@Roku why won’t @disneyplus or @hbomax work on my rokutv even after updating it and everything!?
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Willie Torres
(@Williebugz88) reported
@kcbulldog42 @paramountplus @hbomax Yeah I have a Roku TV as well.. Maybe it’s that’s the issue? Not sure, but it is frustrating sometimes.. Even scrolling through the shows/movies is a hassle sometimes
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ambro⁷ 😏🧡
(@sobimelon) reported
@iloveonly7men ohh my remote is samsung for my smart TV! is there an app for that or does the roku one work for it too?