Is Roku down?
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hicksville |
Playback Issues | |
| Timonium |
Playback Issues | |
| Statesville |
Crashing | |
 Santa Maria |
Sign in | |
| Pleasant Hill |
Playback Issues | |
| Springfield |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda
(@LetsCall_ItHope) reported
@tiinyturcs My search on my roku turned up no free options. But I'm sure I could watch it on a 3rd party site on my computer. But that's so much work. Especially having to wait for the episode to load.
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RB
(@_bussell_) reported
Either @Roku has the worst customer service or worst system on Earth. Someone stole my MIL's debit info, created an account and bought things. But because she doesn't know the acct the hacker used they claim they can't help her. Any psychics that can get her that info? #Rokusucks
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A Nobody
(@Hunter23450) reported
@TeamYouTube It lets me cast from my phone and it works but if I select it in the roku app it doesnt work
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Tim Cox
(@timvcox) reported
@hooplaDigital I’m borrowing a movie and then hitting play on my Roku tv. Nothing is happening. Can you help?
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Kathleen and the annual #TwinPeaksRealTimeRewatch
(@BangableGnome) reported
Update: This problem I'm having with youtube is not limited to the Firestick. It's also happening on my parents' Roku tv. But it's not happening when I use Youtube in the internet browser on my computer or my iPad.
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ᴶᴬᴷᴱ
(@YaBoiSquintz) reported
Anyone else having trouble with watching YouTube on their Roku tv?
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Jared (16)
(@jaredthebobcat1) reported
Is the roku version of YouTube not working for anyone else? It hasn't been able to load videos for like 4 hours now...
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Virginia Oppenheimer
(@viopp) reported
Does anyone know how to sue @roku or lodge a complaint? They refuse to address the issue of $84 they owe me #rokuripoff #rokuscam #
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Ron 'Tread on Me Daddy' Krasnow
(@ronkrasnow) reported
2 weeks after my 2nd vaccine I'm driving from NYC to Boston solely to fix my parents' Roku. I just can't do it on the phone anymore.
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Daniel Aguilar
(@DanielAgui83) reported
@fuboTVsupport Hello... I like the new Roku update but there is a problem. For example today watching Champions League I wet to the mini guide and search on sports for it, andn it didn't appear because it was on Galavision and Unimas, non sport channels.
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CJ garden girl 🇨🇦
(@cjgardengirl045) reported
@youtube the video playback is not working on Roku. Just getting a blank screen. Have discovered if I log out and go in as a "guest" the playback works. 🤔
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Phil Caravella
(@Phil_Caravella) reported
@hadtobegoo @turksespinnekop My Samsung HBO app doesn't even work well. It forgets where I left off for a film (Roku app works fine though).
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King A
(@GolfMediocracy) reported
@jigglypuffssss @paramountplus It’s been a mess. App never worked on my Roku Premiere and doesn’t work now on my Apple TV.
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lyOn
(@carataratart) reported
@AleXa_ZB @Roku Life without you is like a broken pencil…pointless.
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Colin
(@majormilkman) reported
@ishxdz @YouTube It's not working for me on roku
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Philiam 🇮🇹
(@pchidichimo3) reported
Why ******** is @YouTube still not working on my @Roku ?!? I want answers this is ridiculous it’s been like this since 11pm last night!
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Kelly Ford
(@kellylford) reported
I’ve now tried on a Samsung TV, Amazon Fire TV stick and Roku Streaming Stick and all these seem to use a self-voicing application from @netflix. And on all of them, the profile selection experience no longer speaks profile names. Frustrating #accessibility to be broken.
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Adam Russell
(@AdamTheNerd1) reported
@RokuSupport having trouble loading a YouTube video on my Roku tv. I can select a video but it won’t play.
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Shawn
(@Shawn80343920) reported
@TeamYouTube on my roku tv I'm not able to get videos that are over 2 mins. Please help
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JLD
(@PWFANATIC27) reported
@JDfromNY206 Seems like it could be a Roku issue. Everything works on my smartphone. When I use YouTube on Roku it's blacked out.
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Chris Garber
(@cgarber8) reported
Is anyone else having trouble with @mlbtv? It glitches out and restarts the app after :30 of a game. (on a Roku TV)
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🇺🇸 K.O. Thy Soul 🇳🇬
(@OlabisiKovabel) reported
Hey @YouTube, why am I getting a black screen whenever I press to play a video? I’m experiencing this issue on my Roku, and through the app that was pre-installed on my smart TV. It was working fine last night, but today I’m getting nothing. I want answers!
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himbo hamster wrangler @ 42 til bday
(@gurouji) reported
@kirbieboy yeah its probably ur roku. it happens from time to time, check in your phone that its not a problem with youtubes platform either bc it did that to me about a week ago on any device
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Nick A. Papagiorgio
(@PapagiorgioA) reported
Does @Roku make a device that doesn't freeze every time? I'm on my third because i LOVE the way it works, WHEN IT WORKS!! I'm starting to feel like a freaking idiot trusting them over and over just to get burned. FIX YOUR STUFF!!!
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Philip Palermo
(@Philip_Palermo) reported
@cullend Some streaming devices have built-in audio features that could help with this. Roku, for example, has what it calls Automatic Volume Leveling.
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Rachel
(@rmiriam) reported
@amandagianni Oh right. Duh. Which reminds me I have to log back out and in again to get it to work for tonight's game as I have to do that every single time I use the Roku app.
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****** Baker 🍰
(@thebakingbitch_) reported
@Roku @RokuSupport I think my stick is dead??? It won’t load on my tv it keeps kicking back to no signal. All other 4 sticks still work?
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Mel
(@Melwells_) reported
Not much bothers me these day, but when I sit down with my food and turn on my tv, and this mf ROKU don’t want to work, I be ready to fight!!!
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Damon Stephenson
(@Damo_Stevo) reported
from
City of Saint Augustine Beach, Florida
@hulu_support please help me not have to login over and over again on @Roku
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King Matthew the Broken♿
(@MattCastleberry) reported
I'm so sick of apps on @Roku not working properly. Not to mention the horrible WiFi. If they don't get it together, I won't be using their hardware on our next upgrade.