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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (24%)
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Playback Issues (24%)
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Buffering (18%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Citrus Heights |
Buffering | |
| Sunnyvale |
Crashing | |
| Chicago |
Sign in | |
| Monee |
Buffering | |
| West Dover |
Buffering | |
| Chicago |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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The Croc Hashira 🌊
(@__RobJay) reported
One of the worst things is forgetting where the Roku / Firestick remote is and randomly hitting it out of nowhere, making the TV go back to the Home Screen 😑😑😑
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Arun Shah
(@ArunSha81240479) reported
@1charts6 Will be interesting to see what will push ARKK out of this low cheat. ROKU is down AH. TDOC has no catalyst. I guess crypto will have to rally to help SQ and COIN push ARKK.
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Pro-Life Patriot🇺🇲🇺🇲 D.A.V. lifetime member
(@cgauthier592) reported
@0u8up2 @FormerGunnie Get the app on Roku, firestick, computer,whatever. The fee schedule is there after you login
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Alan Soclof ✈️
(@AlanSoclof) reported
@tradeviewspy I am really into comparison of VIAC and ROKU. ROKU revenue gives VIAC room to really help this comparison
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Magdalena Hochwasser
(@MHochwasser) reported
@bocxtop HBO max sucks! Doesn't work on Roku well at all.
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Ken is Anti-Fascist and Believes in Science
(@KenVandergriff) reported
Hey @hbomax your Roku app is trash. Complete trash. I’ve uninstalled it, reinstalled it, checked for updates, and it still doesn’t work. #fail
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Becky Robinson Bates
(@rrobin0609) reported
While I go to the kitchen to get a snack after work, Mia found the Roku remote, navigated to movies, opened F9 on my Amazon Prime, and rented the movie for $20. I have a feeling it's something I can't cancel or return, but if you can help @PrimeVideo I'd appreciate it
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Lokesh Patel
(@patelesh) reported
@Sparticuszorro of course ROKU is overvalued just pointing out there are worst that this one.
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Jorge Luis Suárez
(@poetagris) reported
@hbomax Hello, it's me, again. Since @HBOMaxHelp decided to ignore my problem with the app in @Roku and I have not been able to use my service, can you give me a refund or at least a solution? Thank you
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Curious Mind
(@CuriousMind_FT) reported
@ProblemSniper Why do you think ROKU will rebound? Long term I don't see an issue with the earnings, advertising up fronts was the silver lining, but short term recovery ?
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Benjamin Knight
(@BENJAMINxKNIGHT) reported
They also closed down customer service, completely, during the pandemic. I'm all for making sure your employees are safe... I'll give them that... However, no work from home was allowed. If you called ROKU Support, you simply got a message saying they were closed (24/7).
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Some ***** ******
(@SomePinko) reported
@lenubienne @SeauxMelaux I got one of those Roku TVs last Christmas (a gift to myself on sale) and it seems to handle the HBOMax "channel" just fine, but I may just be lucky there because my parents have trouble with their smart TV on everything that isn't Netflix.
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GPS Jr.
(@GPStheSequel) reported
@valleyshook It’s the only app on our roku tv that has that issue. We really only chose it for the kids channels but one the contract is up it’s gone for use
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Lynn Manyfires
(@LynnManyFires) reported
@Sling Having problems with TBS channel, keeps freezing and then goes black. All my other Sling Blue channels working fine. All my Streaming services working fine. Using Roku which I updated and restarted. Still having the same problem with TBS. Must just be with them.
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Jorge Luis Suárez
(@poetagris) reported
@HBOMaxHelp Hello, it's me, again. Since you decided to ignore my problem with the app in roku and I have not been able to use my service, can you give me a refund or at least a solution? Thank you
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Jorge Luis Suárez
(@poetagris) reported
@HBOMaxHelp Hello, it's me, again. Since you decided to ignore my problem with the app in roku and I have not been able to use my service, can you give me a refund or at least a solution? Thank you
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Scott
(@ScottMarderosia) reported
@plantmath1 Crash and burn as well first PINS and now FSLY. ROKU feels like a win.
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Heather
(@angelwolfhh) reported
.@DisneyPlusHelp I keep trying to login & keep getting a page to enter a code & make a new password. I've done it 5 times and it won't stop making me go through the process. I had to do it on my Roku & phone. It's an endless loop. Other people are having it happen too @disneyplus
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Em
(@EmilyMomentx) reported
I don’t understand why HBO Max is so terrible on the Roku.
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DStoecker-Strauss
(@DstoeckerS) reported
@Samantharosebb @roramdin @bocxtop oh that makes sense i watch on roku so haven’t had that issue but i agree that is definitely annoying
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Nest Creations - Robin
(@Justa_bird) reported
@JaydeHansen21 Roku teased me that there was a streaming 0latform that has the olympics... but you click it and it makes you log into your cable provider 😤 and then ALL of the possible passwords my dad would use for his cable account didn't work... so I was and still am big sad :(
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Jorge Luis Suárez
(@poetagris) reported
@HBOMaxHelp Hello, it's me, again. Since you decided to ignore my problem with the app in roku and I have not been able to use my service, can you give me a refund or at least a solution? Thank you
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Corey Palmer
(@CoreyPalmer3) reported
I just want to know how @NBCSports and @Roku got together to make probably the worst app imaginable for the TV. You can’t watch any of the Olympics without it crashing :)
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Scholar Monk
(@ScholarMonk) reported
@Roku the user interface color choice aesthetic is terrible. remote look feel terrible though with good functionality. they can be improved. just hire someone who work with Apple they can make interface look lot better aesthetically.
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Hollywood Mercs
(@MercsFx) reported
@adastroworld @bocxtop Yeah this is basically what I’ve found. My living room tv is hooked up to an Apple TV and then the other is a roku tv. The performance is awful on the Roku and I feel like it’s a combo of the software and limited hardware that’s in the roku tv but who knows.
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Richard Waterford
(@somekindofsimp) reported
@bocxtop It doesn't work on Roku either does it @hbomax Oh you want to watch a movie? Hah. Tough luck.
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Jorge Luis Suárez
(@poetagris) reported
@HBOMaxHelp Hello, it's me, again. Since you decided to ignore my problem with the app in roku and I have not been able to use my service, can you give me a refund or at least a solution? Thank you
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Average Heavensward enjoyer
(@Hope_incarnate) reported
Me: I should work on roku's ref before my second shot takes me out Also me: Today I will work on my comic
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Ashaya 🌈
(@MeereeneseKnot) reported
@liesandarbor I haven't had that issue on Roku or Android! That would be hell.
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Stylish Boots
(@stylishboots) reported
@RokuSupport Literally all it says is “an error has occurred”. We’ve deleted and reinstalled, deleted again, rebooted, then reinstalled. Always the same error, on multiple Roku devices in our home.