Is Roku down?
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Playback Issues (25%)
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Buffering (18%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Crashing | ||
| Buffering | ||
| Buffering | ||
| Crashing | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Devonne Copeland
(@DevonneCopeland) reported
@ClemsonSports @YouTubeTV no problem on youtube tv app on LG and samsung smart tvs. but haven’t tried on a roku lately
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Name Can't Be Blank
(@SpaceAgeCaveMan) reported
@DarlesCharrwin Bally’s app on Roku literally will not work for me until like the 2nd Quarter. It’s like that every game. It only works on my phone or laptop
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🛠️Oelna🧲Obbar™️
(@brnbne) reported
@realJackEason Is it a smart TV? A Chromecast could solve your problem, cheaply, but Google's been phasing out the (good, intuitive, phone-dependent) original Chromecasts in favor of new, gaudy Roku-lite version, but I've seen them on sale as low as $15, which's kind of a steal.
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Justin Copus
(@JustinCopus) reported
@iamyourfarmer We tried two different fire sticks. Always froze during live tv, or screen was pixelated. Bought a Roku never been an issue. The Roku app is worth the purchase itself.
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Midnight Pulp 🎄
(@midnight_pulp) reported
@PhilFlowersX Thanks for letting us know. Did you download MP directly onto your set, or on a 3rd party device like Roku or Apple? If it's the set, what brand? Try refreshing the set or device and checking for software updates to it. That can sometimes cause these kind of issues.
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Kitty de Caerbannog
(@caerbannogkitty) reported
@slinganswers been getting a 21-51 error for several days on my Roku Express 3930X - tried the log out, uninstall, reboot, reinstall and reboot internet - all other roku apps work and sling works on pc/phone - all menu items come up on Roku but no streaming or DVR - any ideas?
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Erin Knight
(@erin_d_knight) reported
@RokuSupport my Roku TV won’t connect to the wifi after the latest update. Can you help?
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Michael Todd
(@kcman11) reported
@ESPNFANSUPPORT trying to get roku ESPN app working help
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Alex Froman
(@SonicSilence6) reported
My @Roku has shown “Not Connected” for 72 straight hours despite it saying my wifi has excellent signal strength. Every week it does this for at least a few hours. No reset / disconnect / ping solution works. What an awful product - buying a fire stick tomorrow 🤬🤬 #Roku sucks.
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Robb.Angus
(@Robb_Angus77) reported
Looking for recommendations for a streaming stick to use with my portable LED projector. Roku? Chromecast? Amazon Fire Stick? Are they basically all the same? Help an old guy out friends…..
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roachy
(@roachy) reported
@phyushin FWIW, had similar issues. Got a couple of Roku's now and they're infinitely better and about the same price
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Farshad Nayeri
(@FarshadNayeri) reported
@drwave Have you considered running a separate wifi network for the IoT devices for good hygiene? Say for Roku, Samsung, ecobee, random shenzhen controller for the cat feeder. I am hoping UDM Pro will help me set up a separate’network for these.
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Jennifer Adams
(@3PrincessJen) reported
@ESPNFANSUPPORT help espn app on roku says E token is corrupted!!! Help
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DeadTechZach
(@deadtechzach) reported
@HBOMaxHelp This is an issue with the movie itself. It wouldn't be the same on Google TV and Roku if it wasn't. It wouldn't be the same on HBO Max as it is on Hulu. Dozens of other people wouldn't experience the same issue. It's the movie's audio itself that needs fixing.
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Idjit1
(@Idjit11) reported
@SonnyBunch Referencing your last point, I wonder if one of the biggest issues for apple+ is that there's no Google app. In my house or on the road, I watch a lot of stuff on my samsung tablet. I can only watch apple+ on my roku TV, which I can't keep away from young kids either.
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More Cowbell
(@bubbykat) reported
@ATTHelp why doesn't ESPN app work on AT&T wifi? Mobile, Roku, Firetv all not loading. App works fine when wifi not on mobile. All other apps work fine on wifi.
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lys 🦇
(@uwugasai) reported
does anyone else have the issue where the captions are no where to be seen even when you have them enabled on hbomax for roku?
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Christy Havranek
(@diopter) reported
It’s not New Year’s dinner until your 80 yr old Ukrainian mother-in-law insists that you’re wrong and she knows exactly why Paramount Plus isn’t working properly on her Roku TV. After asking for your help. 🙃 С Новым годом!
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kate
(@haven4books) reported
Other Roku players may work as well. I just know this setup because it's what I'm running. You can even get a free HDMI extender sent to you if the space is too narrow for the stick to fit. The URL to request is in the instructions and you will need the serial number.
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Zinaford McDaniel
(@DownScreenMan) reported
@unclebarkycom I still find their site to be limited. Those shows are all good. What drove me crazy with apple is I’ve had constant issues with Roku apple app. Finally fixed it by changing all the hdmi chords. Which is crazy as every other app worked fine. Apple is just frustrating.
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Steve Herrmann
(@sherrmann1951) reported
@TeamYouTube Interesting. @YouTubeTV was interested in helping me several months ago when I first tweeted. Terrible lag when watching via Chromecast. Not as bad via Roku. Also, No way to know what recorded shows I've watched. No indication on guide if show is rerun.
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M. W. 🌈
(@_leafnose) reported
I'm tired of this theft @roku. Time to fix your evil ways.
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David Devaney, Jr.
(@LordDewi) reported
You are really testing me @Roku. My remote seems to be dead. It was never great, I had to pull the batteries often. 3rd party ones don't seem to work with my device. You want $15 for one that does, but I can get a new Roku for $25. I hate eWaste. Do you recycle? Free?
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brett ryan talley
(@brettryantalley) reported
does anyone else have trouble with their @Roku remotes? i feel like ours need new batteries every week or they don't work.
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Jeremy M Ⓥ
(@NermNorb) reported
@paramountplus Why does every app on my Roku work except when I try to watch Discovery?
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normalize being evil and a ****** up
(@BigBoiOtter) reported
@comcast A Roku except it's worse because it's made by the worst company in America??? I'll take twenty
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Robb.Angus
(@Robb_Angus77) reported
Looking for recommendations for a streaming stick to use with my portable LED projector. Roku? Chromecast? Amazon Fire Stick? Help an old guy out friends…..
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Richard Rankin
(@richardprankin) reported
@DoodyGiuliani1 @JaklinKendell @hbomax Not on my roku streaming stick. But the lack of subtitles, I expect, is the fault of HBO and not roku. I will be canceling as well since they can't seem to fix anything.
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Viv: 📖 cruel prince
(@imavirtualmess) reported
Why does Spotify sometimes not work on the Roku tv 😩 im just tryna vibe
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RupertPilkingtonIII
(@prof_rupert) reported
@AppleTV for more than a week I have been trying to watch See on the Apple app on Roku but it is broken. HBO, Netflix work so I know it is the Apple app that is malfunctioning.