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Roku

Roku down or not working? Problems, status and outages

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If you are having issues, please submit a report below.

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 31% Crashing (31%)
  • 28% Sign in (28%)
  • 19% Playback Issues (19%)
  • 17% Buffering (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Gaylord Playback Issues 9 hours ago
Akron Playback Issues 20 hours ago
Flowery Branch Sign in 21 hours ago
Apollo Crashing 1 day ago
Miami Sign in 2 days ago
Portland Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • KueenValarine
    Valarine Mackey (@KueenValarine) reported

    @BishopJakes @lifetimetv I’m having issues signing in!!! Getting all the premiere but not the movie . On Facebook it’s not playing on Roku/AT&T UVERSE LOGGED IN BUT CANT REGISTER!!! Uuuggghhhh!

  • Lenovo
    Lenovo (@Lenovo) reported

    @G2k12 Hi, G2k12. Another support here to help. May we please know the exact model name of your Roku device, so we can check? Also, the monitor that is connected to it. Karla_Lenovo

  • imlaurenmarie_
    Lauren (@imlaurenmarie_) reported

    @Ask_Spectrum when watching things on roku, my internet skips constantly. How can you fix this?

  • johnd1263
    John DuMond (@johnd1263) reported

    Tonight I'm having to watch on my Roku using the Spectrum app. The cable box I pay so much for doesn't seem to want to work. Thanks, Spectrum! #***** #svengoolie

  • BSideAnn_
    Ann (@BSideAnn_) reported

    The @MLBTV app keeps crashing on @Roku anyone else having trouble?

  • NigelBach
    Nigel Bach (@NigelBach) reported

    So what a shock. @Muvi blocked me. They cannot block me from posting, though, and they will see this. If you are thinking of starting a RoKu Channel, DO NOT USE @Muvi. They are slow and make a terrible product.

  • cstomazin
    csfirish76 (@cstomazin) reported

    @nesn360 we paid a lot of money to watch the Red Sox and Bruins and it won’t work with Roku. We are getting the run around with customer service as they have acknowledged the problem.

  • pleasecIap
    elder takesman (@pleasecIap) reported

    @TSN_Sports cant watch real madrid on my roku bc your app’s broken. Great service happy to pay for it.

  • goalie2001
    Nick H (@goalie2001) reported

    @Roku Sure did. The remotes don’t work for shut now.

  • lizzieliznyc
    lizzie liz (@lizzieliznyc) reported

    @TeamYouTube YouTube channel on my Roku stopped being able to play videos without buffering and turning to black How to fix this?

  • Beaux_Lee
    Beauxhemian Trhapsody (@Beaux_Lee) reported

    Roku remotes are designed to go out just so you gotta buy a whole new tv and they remote apps don’t never work right.

  • KLovesData
    LovesScienceData (@KLovesData) reported

    Anyone else having trouble with #MLSSeasonPass on Roku TV today? Looks like @Roku did an update that isn't compatible and now I can't run any of the live content

  • pauba1946
    Susan Yant (@pauba1946) reported

    @hulu today I tried it use Hulu on my iPad. It was working yesterday but today tells me my password is wrong. It is working fine on Roku. I tried both my Hulu and Disney password but neither works. I pay directly to Hulu and have a yearly sub. PLEASE HELP

  • kkriege
    Kathy Krieger (@kkriege) reported

    @Roku rebooted. Problem solved

  • BSideAnn_
    Ann (@BSideAnn_) reported

    The @MLBTV app keeps crashing on @Roku anyone else having trouble? @MLBFanSupport

  • Lizzie_West8
    Lizzie West (@Lizzie_West8) reported

    @netflix @Roku please fix whatever problems y’all are having with each other because if my Netflix glitches and sends me back to my home page one more time I’m cancelling my subscription and never buying any Roku device ever again. Neither of y’all are worth this

  • musiconmymind9
    Tj Holland (@musiconmymind9) reported

    @FOXSports will you please fix your app on Roku and Xbox so it stops freezing and kicking me out. Years of this nonsense

  • NBALPSupport
    NBA League Pass Support (@NBALPSupport) reported

    @MNGPAL @Roku We are sorry to hear about your issue. Please DM us your NBA LP email address. Thanks.

  • LisaLisa914
    lisa (@LisaLisa914) reported

    @Roku @TheRokuChannel How can you not offer support on your products. My Roku started acting up-kept switching to headphones. Tried everything to fix it & ended up replacing it with a new one. Still having the same issue. This is not the enhanced remote.

  • jeffraswiftpage
    Jeffra Page (@jeffraswiftpage) reported

    @Kris360785 I know it's very annoying I don't know if it's my onn Roku TV that is causing the apps to have issues I have cleared the crotch I have updated the app I've done everything and it's still got problems

  • M27118773
    Scott (@M27118773) reported

    @RokuSupport Hello, I was charged $150 to renew my MLB subscription on March 14th. MLB support told me you dis not pass this info ti them, therefore MLB on Roku does not work.

  • therealnarton
    Narton (@therealnarton) reported

    NBA App broken on Roku too

  • julianmontes69
    Julian Montes (@julianmontes69) reported

    @RokuSupport Fix @paramountplus it’s not working on my Roku.

  • Hope_incarnate
    Midgardsormr’s #1 Fan (@Hope_incarnate) reported

    Even had trouble walking at first so I can imagine he had to go through some kind of physical therapy. Its funny bc when Zeros aether depletes in the patches roku get overly worried over her because of his own experience,+ is the one to stay and keep watch over throughout the day

  • jessicaaking13
    Jessica (@jessicaaking13) reported

    Why does the @netflix app crash every time I open it on a @Roku device? I can play it on my smart tv but not my Roku… get it together, Roku…

  • LisaLisa914
    lisa (@LisaLisa914) reported

    @Roku @TheRokuChannel I’m not understanding how you cannot offer support on your product. My Roku started acting up - kept switching to headphones. I tried everything I could to fix it & thought it might need to be replaced. Bought a brand new one & am still having the same issue

  • hayato_ataru
    :) (@hayato_ataru) reported

    @PolterGuySteve @Crunchyroll Sorry to hear that. If you have a spare android tv device lying around use it. I don’t have any problems with their android tv app. I’ve seen plenty of roku,fire tv and PlayStation users complain about the app on those devices.

  • kavincrs923
    Kavin Caruso (@kavincrs923) reported

    @jessicaaking13 @netflix @Roku Roku has problems with YouTube tv also

  • AW72310
    AidenW72310 (@AW72310) reported

    Does FOX not work on spectrum tv for anyone else who has Roku?

  • SuiNoSexy
    gay gay homosexual gay (@SuiNoSexy) reported

    Anyway I think its funny roku is barred from giving or receiving quickies in aymeric’s office bc hes wayyy too loud and he cant help it. Like in general i dont think theyd go beyond making out anyway but still