Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (30%)
- Sign in (29%)
- Playback Issues (20%)
- Buffering (16%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Crashing | 5 hours ago |
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Sign in | 12 hours ago |
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Video Quality | 2 days ago |
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Crashing | 2 days ago |
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Crashing | 2 days ago |
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Playback Issues | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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John Tanner (@Lordofdeath14Xb) reported@Roku hey guys if you could fix your ******* app every time when I'm listening to music on my phone through the app it disconnects so how about you guys get off your *** and fix the ******* app thank you.
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drewisgod6372 (@Andrew94722910) reportedSomebody help me find the Roku remote
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Support Your Producing Housewives (@RespectProdHWs) reportedFYI - no one sure ever by another #tcltv #rokutv - they are the worst. And then you call and the phone hangs up. Never again. @Roku @TCL_USA
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snow hamas (@inkredableXR) reportedget my HBO app to work or send me a new tv @RokuSupport @Roku
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stephen patton (@stephen_patton7) reportedIs anyone else having issues watch YouTube on their roku and xbox?
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Joe McIlvain (@mac_attack54) reported@Roku I’ve seen dollar stores in poor areas with higher quality product than you
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Tim (@jollytimtim) reported@Roku so I bought a 4k device and I've had nothing but issues as it drops video and goes to main screen. I have 1gb wifi and am 10 ft from router, what can I do?
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Esmeralda (@cannamomma_) reportedBro is Hulu not working in anyone else’s Roku tv? Ts pissin me off. @hulu_support @RokuSupport
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robert keeton (@thekingrob) reported from Galion, OhioCurrently going through the run around with @MLBTV and @Roku about my MLB TV account - paid for yearly subscription last month - MLB is claiming it expired today. ROKU says problem is on MLB end. MLB says problem is on ROKU end - run around for 2 hours now
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((MS__no__nothing)) 👨🦼🎗💙🔯 (@msnonothing1) reported@Roku FIX your apps already. ViaPlay, Howdy. Hire some good techs & earn your money. Two days now. Shame on you. @RokuSupport & tell your AI bot what go sod yourself means...
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Ask Spectrum (@Ask_Spectrum) reported@showdedoop My apologies for the Roku problems with our internet services. I know that can be very frustrating. I would be happy to look into this for you. Please DM me. Don. .
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Dannics (@DANNICSX) reported@rokudoesnothing @SpaceSama @gekiko_bathory Thank you Roku. I agree. dialing things back to drama doesnt solve things. doesnt matter from whom.i just got riled up and apologize. i hope others actually involved and knowing more who dials what can be of rightious help for both being this awful situation.
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𝓝𝓐𝓝𝓒𝓔🌊🌊🌊 (@solusnan1) reported(3) left hateful messages in my VM. I looked up the legit number , called @Amazon and they handled my problem quickly . Also, my friend said his mom experienced same last week trying to call @Roku and was scammed out of hundreds of $.
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PureBlood86 (@MAGAPureblood86) reported@Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,
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Random Daily Thoughts (@thatmom80) reportedThe @Roku remote sucks more battery in a month than I suck at adulting . They really need to work on their remotes . I heard a lot of people found the switch to fire stk considering, but do they have e Listen to your clients #roku #pannel
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Justlivingonearth (@Justlivingonea2) reported@Roku Roku refuses to let me login to my HBO Max account. Now HBO says email and password don’t look right. Yet when I use the Vizio remote, there’s no problem. 🤷🏼
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Catherine of Siena (@1catherinesiena) reportedWhat’s the problem @directv with logging into my account for my @Roku ? The login hasn’t changed as in password until you’ve stated otherwise in my several attempts to access through my Roku. Further makes no sense since other TV/Roku in household is ‘up’ right now.
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Debasish Roy, Ph.D 🎗 (@pryarthak86) reported from Seven Oaks, Maryland@hoichoitv I'm living in USA and purchased an annual membership. I am not able to see any pictures of new movies and series on my @Roku TV. I can hear only the sound. Free episodes/ trailers are working well on my TV. Please solve the issue asap or else refund my money.
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Sean N.🔫 (@dsean) reportedI've already done all of the troubleshooting suggestions. None have worked. The only device your service has an issue with is a Roku stick 3600X on a Starlink network. Every other app works fine. It's just the Hulu app that has performance issues. And by that I mean the video and audio on both live and DVR'd shows are out of sync and usually crash after a few minutes (if that). The workaround is to go to a different TV or to use a different app - i.e. use Disney+ to watch shows because it works there but not on your app. A recent example is the new Librarians show. Works fine on the TNT app using Hulu's login (though I have to sit through ads). Completely unwatchable on the Hulu app. Barely plays off the cloud DVR with out of sync audio and crashes the app every 2 minutes or so.
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shelbzilla (@_shelbzilla) reportedyoutube forcing all brand accounts to be shown on roku is very annoying. i thought for sure they would fix that but it's been like 2 years. i should be able to choose which of my accounts are visible!
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Andy Hayes (@ahayes7) reportedNeed help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now I’m getting charged $12.99 a month. Need help stopping and reversing this!
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Jason Miller (@jamzdotnet) reported from Kings Park, VirginiaWhy is the MASN app broken on Roku? Why is streaming TV so terrible... And we used to complain about cable boxes ... @Roku @masnOrioles
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Lmn (@lmn071966) reported@Roku Please fix the live tv issues
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Philip Logan (@philip_logan) reported@MsSariBrooke @Roku I can’t work out how to watch it here in the UK 😩
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Jim Golis (@jimgolis) reportedNot having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.
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Chris Ducote (@cmducote1227) reported@hulu_support @cole_fine Same issue here! Live channels are down. Trying to watch on Roku and all channels are stuck on a loop. Also tried on the iPhone app and get error code p-dev318.
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RobFajardo (@fajardogroup) reported@letsgooomets I’m in Puerto Rico and had same issue, My Roku TV did not have pix11 app, and website said out of region argh 😖
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Stuffed Burrito Entertainment (@StuffedBurritoE) reportedOh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?
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novafarm (@novafarm) reportedHey @comcast would you please fix your buggy Xfinity app on Roku? Volume issues have become unbearable the last six months.
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Brittney (@hope_britt) reported@DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy