Is Roku down?

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

 No problems detected at Roku

Roku problems in the last 24 hours

Roku Outage Chart

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Sign in
(32.26%)
Crashing
(29.03%)
Buffering
(22.58%)
Playback Issues
(16.13%)

Roku Outage Map

The most recent outage reports and issues originated from:
Guadalajara Playback Issues
Culiacán Buffering
Alhambra Buffering
Guadalajara Sign in
El Abrigo Playback Issues
Allentown Crashing

Roku Comments

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Roku Issues Reports

Latest outage, problems and issue reports in social media:
  • Blaubombe Savabagel with strawby creme cheese (@Blaubombe) reported

    @dubayadootdoot @Roku I actually have an old fire stick and they still offer support or even replacements for them. My problem is I keep loosing the ******’ remote. I just use the app to control it anyways.

  • dubayadootdoot greenbeanies (@dubayadootdoot) reported

    @KeithFoster @Roku That's such a joke tho. I built a computer 11 years ago and it still runs all of my house automation. I still have a 15 year old surround system. I own the first tv I ever bought 12 years ago. Research and buy quality shit. My PS3 still runs ... So does my ps2. **** @roku

  • VLONESZN4 Sammy🏴‍☠️ (@VLONESZN4) reported

    Roku got the worst customer service, it’s like my wait time keep getting longer 🤬

  • OppayahTwitR CJ (@OppayahTwitR) reported

    @smartertrader I see better opportunity in $ROKU. But not for $NFLX. But we shall see if Q3 result for $NFLX will help it reach near $320. I see more risk than reward. Negative cloud is not going to disappear until 2020 Q1 & Q2 show $NFLX can grow along with $DIS, $AMZN, and $AAPL.

  • dubayadootdoot greenbeanies (@dubayadootdoot) reported

    I'll never buy another @roku device bc I bought one like 6 years ago.. they've already disabled support, disabled app store.. it's basically a paperweight. I'll have to buy their competitors product and hope it's not as ******* awful as this one.

  • daveraleigh Dave (@daveraleigh) reported

    and puhleeeeeze update/fix the Tiny Desk @roku app!

  • SkepticCyclist SkepticCyclist 🚴⛷🚵 (@SkepticCyclist) reported

    @slinganswers It is not a rights issue. These are not streaming channels. These features don't work on any of the 154 OTA channels. Pause and FF do work on every single one of these same channels connect to the same antenna on my Tablo and my Roku TV (with a thumb drive.)

  • DireSaint Saint (@DireSaint) reported

    @CoxHelp I'd hardly call the core problem packet loss. It's a straight up disconnect. Its ONLY on my gaming pc. Netflix, roku, other pcs, phones etc are fine. Its ONLY gaming traffic. Its clear as day you guys are traffic shaping gaming traffic.

  • Zygby22 Christina Chin Haiku (@Zygby22) reported

    @drawstickpeople @hulu_support @chrissyteigen @hulu @AskFrontier @Roku 😂🤣🤣Just about almost! They seemed like a lot of help testing... My🦶! They were testing my patience! Lol! 😜

  • Zygby22 Christina Chin Haiku (@Zygby22) reported

    @drawstickpeople @hulu_support @chrissyteigen @hulu @AskFrontier @Roku Down here, they fixed ours from bad to worse. They claim a change of change of hardware'd fix and improve! I'm about to swear now. 🥶

  • drawstickpeople DrawStickPeople📎 (@drawstickpeople) reported

    @Zygby22 @hulu_support @chrissyteigen @hulu @AskFrontier @Roku I know! Problem still isn't fixed but it's on @AskFrontier 's side & thanks to @hulu @hulu_support's genius José hopefully I'll be back in @roku streaming @hulu by Thursday. Unbelievable customer tech support!

  • drawstickpeople DrawStickPeople📎 (@drawstickpeople) reported

    .@hulu_support @chrissyteigen José from Texas @hulu tech support is so incredibly smart & generous he's on a 3-way call with me & Adrian from @AskFrontier tech to fix my internet @roku issues. Thanks, José! 🤞🏼 that this works. Takes a village.

  • edsolizwriter Eduardo Soliz (@edsolizwriter) reported

    Got my Roku set up and I'm tempted to watch The Founder, starring @MichaelKeaton again. He's such a bastard as Ray Kroc, but I cant help but be enthralled by his performance.

  • alexbrink19 Alex Brinkmeier (@alexbrink19) reported

    @ComcastCares #StreamAssist I’m having problems with my Xfinity stream beta app on my Roku - if I open the app it goes to a black screen and says “initializing...” for a long time, then goes to a blank screen and says “Error! Please try again later”. It does not give me a code

  • bradly1101b Brad Smith (@bradly1101b) reported

    @CNN, your buffering algorithms are awful. Some of us can't get media the normal ways and have to tether our phones which works great for Roku and YouTube but not you. Debate is unwatchable. Please fix the buffering or simulcast on broadcst TV.

  • Killahkazx José S (@Killahkazx) reported

    @VuduSupport i keep getting login failed via the webpage but can sign in via android and roku apps

  • a_traveller a traveller (@a_traveller) reported

    Argh the CNN Go Roku app is the worst. "Free preview" ended suddenly suddenly.

  • BriannaHasty Brianna Hasty (@BriannaHasty) reported

    Ok. I calmed down. I thought it was my actual television and went and bought a Roku. Now I was going to do this anyway next month so I just got it earlier then expected and as it turns out Netflix and Hulu are still not working. I do have the CW now which is

  • BatmanNewsChris Chris (@BatmanNewsChris) reported

    The Apple TV app for Roku is a great first attempt, but there are some issues... 1) No Dolby Vision support 2) No chapter support for movies 3) No way to access iTunes Extras 4) No support for Roku's universal search

  • RavensFilm Nick Michalak, RavensFilm Productions (@RavensFilm) reported

    @seanpaune @Roku @AppleTV Been four hours. Checking updates, restarts, logout, login, the Apple TV app never shows up on the Roku TV or the iOS app. My TV hasn't had a software update available since July. So, I really don't know. If there are incompatibilities, @RokuSupport should've made that known.

  • krusie2 Ryan Kruse (@krusie2) reported from Sioux Falls, South Dakota

    @AskPlayStation No messages, show stops and the 4 bars show up and keep “spinning” as though its thinking or trying to connect. Never have the problem with Netflix or vudu through the Roku. Only PlayStation. If I back out and rechoose the station it starts and then stops again.

  • DaBratkin Nolite te bastardes carborundorum🇺🇸 🆘 (@DaBratkin) reported

    @JTown0510 @CordCuttersNews @AppleTV @Roku Stuck at sign in screen and spazzes every time I try to use something sign in with device. Looks like I’ll be upgrading my Apple TV anyway. Will getting a serving one

  • ProfessorDare Daniel Dare (@ProfessorDare) reported

    @AppleTV @AppleSupport @AppleSupport @RokuSupport This is the error message I get whenever I try to click the "Sign In On Mobile" button in the Roku AppleTV app. Verification Failed There were errors signing you in. Wait a moment, then try again. FYI: Same error for "Create Apple ID" button.

  • shaunlirag shaun_98 (@shaunlirag) reported

    @TheGirlNamedSig @MetroidSlayerP7 I own 2 4K TV’s. One is TCL and the other is Insignia. Both function nearly the same as they have Roku and I haven’t had any real problems with either of them so far and both were $300-$400.

  • MiddleClassCPA David Gradman, CPA (@MiddleClassCPA) reported

    @NYDOUGH_PRO Dough you've been great. not sure how you can push tweets out so fast. Hardest part is scaling out or staying true to the system. Can burn you fast or work in your favor. Today didn't help, I held on to the AMZN & ROKU calls from yesterday and made 💰

  • LynneGuire LynneGuire (@LynneGuire) reported

    @AmazonHelp @steaktipsdood Yes. The Roku app has many issues with fast forward and rewind. Horrible functionality and very frustrating.

  • MacZero86 Will Taylor (@MacZero86) reported

    Dear @AskWWENetwork why have you still not sorted out the many issues that are happening on the @Roku devices, the content is patchy at best, the layouts have totally changed and trying to use the search facility is terrible

  • Enoch1Eight IChooseLight (@Enoch1Eight) reported

    @Luke17_37 You're not going to believe this...oh...yes, you probably will Some mornings I turn on a video like The Gospel of John, etc...to help me wake up with a cup of tea before I get to bible reading. This morning...I tried the Roku Channel and landed on video by "The Berean Call".

  • papadoc5656 Dave Johnson (@papadoc5656) reported

    @fangeeker @ATT @DIRECTV @Roku Yeah that doesn't sound like Security is a big issue for them.

  • chrisheinonen Chris Heinonen (@chrisheinonen) reported

    @CarlTheHaitian Roku also asked me where my 10+ Roku devices are located, maybe I'll fix that later.

  • chimp_magnet CM (@chimp_magnet) reported

    @panzer I battled this exact problem during a family trip this summer. Was saved by bringing a Roku with me as well…

  • starryongs kae is seeing superM! (@starryongs) reported

    Ive been studying for my ****** jpn lang midterm all night i close my eyes and ken-san no denwa bango wa roku ni san no ichi go hachi san help me

  • RobbieTheGeek Robbie Holmes (@RobbieTheGeek) reported

    @HBOGOhelp I added @hbo to my @Xfinity account and wanted to use @hbogo on my phone and my @Roku when I try to sign in to my Xfinity account on my android phone HBO Go app and choose Xfinity the Xfinity site says HBO requires a subscription.

  • antelopeezer Run Like A Solar Freezer (@antelopeezer) reported

    @WGRZ This is a very poorly written tweet. Let me help you. “If you’re using a roku with a TV that doesn’t have an HDMI input you’re likely going to lose Netflix in December”

  • PaulGaljan Paul Galjan (@PaulGaljan) reported

    @jshiplett @tybritten The only app I have on my Roku that doesn’t support login via mobile/PC is Netflix.

  • scardee scardee symmons (@scardee) reported

    @Telstra Telstra tv 2 continues to freeze and lose sync on live tv... Problem with @roku they say but no ETA on fix... Poor customer service

  • GeriTownsley Geri Townsley (@GeriTownsley) reported

    @NBCSports @nbc your NBC sports app on @Roku media player sucks big time and needs fixing as it has a constant loading bug + it has poor video quality as well. By the way it's the worst app around too.

  • gillianheitman Gillian Heitman (@gillianheitman) reported

    This is unbelievable. I bought the Roku express like #hulu told me to and @hulu still refuses to play TV shows. This problem has persisted for over two months with no real answers. So much for customer support.

  • schmectelcorp Schmectel Corporation (@schmectelcorp) reported

    @brawlady @JackPosobiec @OANN Nobody needs cable. Internet + Roku = problem solved.

  • clairevoeglein slumber queen (@clairevoeglein) reported

    Don’t waste your money on a Roku because when your device stops working for no reason @RokuSupport won’t help you and the website for returning the product doesn’t function. Absolute trash customer service.

  • burweedobowl mackenzie (@burweedobowl) reported

    the absolute worst vibe is when ur roku tv isn’t working

  • girouxfilms Sarah Giroux (@girouxfilms) reported from Chicago, Illinois

    @AmazonHelp Roku is up to date/ I believe the issue is isolated to the Amazon streaming app via Roku TV at this point. FYI it does work when opened via Playstation just not Roku.

  • BarniakT TBarniak (@BarniakT) reported

    @Nursiedeb @dragraceukbbc @ChipShopBird I don't have "cable" I have roku with just Netflix, hulu and prime. I don't YouTube. I have a terrible time with it. It doesn't interface with my screen reader well at all.

  • JHUDSON_04 Jesse Hudson (@JHUDSON_04) reported

    @TBSNetwork So I’ve been trying to stream the @MLB playoffs on my roku and this is what happens. I’ve had all my equip check/replaced on my end! I can stream live tv on any other app and do anything I want YOUR app is the issue! Fix this please video below 1/2

  • moresalami Rushmore Beekeepers President (@moresalami) reported

    @hulu_support I just got off the phone with a customer support rep. She said she did an address override and now ESPN is back! FWIW I'm in 30309 and using Roku if that help y'all with other problems.

  • suzturp Susie Turpin (@suzturp) reported

    @downdetector Haven't been able to play vudu movies for almost a week on xbox or on browser. Ironically, roku works fine! #help

  • ChandlerLMartin Chandler (@ChandlerLMartin) reported

    @jgsiegel Bro it’s the worst, the LP Roku TV app is so buggy it’s impossible to watch consistently

  • MsVirgo15869273 MsVirgo (@MsVirgo15869273) reported

    @Roku I CANCELED my Roku for Philo service in AUGUST. I received an email CONFIRMING CANCELATION AND THAT I WILL NO LONGER BE BILLED. Yet, I have been billed for September 6 and now October 7. I have had previous issues before from your company with being twice in one month

  • mjfergasm Michael Ferguson (@mjfergasm) reported

    @AnaMayShun7 But I tried watching other stuff like the news and got the same error. And the games worked just fine on my Roku, just not my phone...

  • ndurbin379 Nathan Durbin 🇺🇸 ©️ (@ndurbin379) reported

    @tfickenscher @NEwheatie @dish I haven’t had any issues with Roku so far. Been using it for 10 months. But I just use the free stuff. Use my parents directv account for any of the channels I want to watch

  • HannahloraS Mary Duncan Grigat (@HannahloraS) reported

    @AmazonHelp Hello Amazon support. I have been in contact with 4 representatives tatkces and have written via the help site on Amazon as well, as I have not been able to stream via Roku for going on THREE WEEKS. Since other app (e.g., Netflix) stream fine...

  • ukeman1960 Harold Sanderson (@ukeman1960) reported

    @zee8552 No problem, there's a couple of things they don't offer, like PBS, but that's available on my Roku. Also, Comedy Central and ASX...Stuff I like, but can live without till I find a better service for the $$.

  • BigJeffB Jeffery Burns (@BigJeffB) reported

    @ShadowFoxArche the only teal big issue I have with switch and it’s Internet is i can’t get near the speed up or down wired or wireless I get from other devices some literally right above the switch 30u10d when a Roku right above gets 100u and 100d

  • LeadChangeTrish Taco Ghost Shark 🌮👻🦈 (@LeadChangeTrish) reported

    @AskPlayStation It freezes on the hour, every hour, it buffers during sports events, the sound cuts out randomly, and today it won’t log in at all. I’ve reset my Roku several times. I can stream channels directly through apps, Netflix, amazon, and Hulu with no problem.

  • keithaldrich Keith Aldrich (@keithaldrich) reported

    @NeptuneMoon @FoodNetwork @Roku Big problem with programmatic that needs to be overcome. Even if advertiser isn't setting things up properly there needs to be some editorial oversight by the 'channels/apps'. This type of oversight seems to be something that has been thrown out the window vs. traditional TV.

  • MimonFishbaum Gil O. Tine (@MimonFishbaum) reported

    @RJonesing and the funniest thing is when I confirm my cable sub, Google is like "we see your on your home network, no need to login" WHY CANT THE ****** ROKU DO THAT ARGHGHHHH

  • SoonerSportsTV Sooner Sports TV (@SoonerSportsTV) reported

    @SuptSims @SIDEARMSports Thank you for reaching out. Unfortunately, we ran into some unforeseen issues with the development of the Roku app and are working together with Sidearm to identify a solution. Unfortunately we do not have a timetable at the moment. Our apologies for the inconvenience.

  • SoonerSportsTV Sooner Sports TV (@SoonerSportsTV) reported

    @kywillia Thank you for reaching out. Unfortunately, we ran into some unforeseen issues with the development of the Roku app and are working together with Sidearm to identify a solution. Unfortunately we do not have a timetable at the moment. Our apologies for the inconvenience.

  • mayernissim Mayer Nissim (@mayernissim) reported

    If Disney+ is even half as buggy as DisneyLife it has problems. Likewise if it doesn't have apps for major consoles/Roku etc (DisneyLife STILL doesn't AFAIK)

  • jhenley276 cochino76 (@jhenley276) reported

    @ADsXe @Sling @Roku @MLB I was having the same problem dude. Switched to PSVue, no problems.