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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Playback Issues | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Askeland
(@PaulAskeland) reported
@Altavistagoogle Roku will surely work, but on the web browser I can only watch the 7 minute recap, not the game in their DVR function. I will bring the Roku next time.
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InstaGator
(@InstaGator71) reported
@ToutouleNtoya @Sling @slinganswers I'm glad that worked for you, but it hasn't worked for my Roku stick. They say it's an ongoing issue that their IT team is "working on", but come on - almost 2 WEEKS? I just signed up on 3/8, 6 days of which I had no service then it gets fixed but w/ABC missing! I'm so mad. 🤬
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Tommy Guam 🇺🇸🗽🛎🤷♂️
(@guamdogg) reported
@paramountplus Well your at it fix you app too it is terrible on PlayStation Roku and Fire TVs
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k.G
(@jaeelyyn) reported
@roku why does Netflix keep crashing out of the blew. And why haven’t y’all found a fix yet. I’m reading online and this has been going on for months!!!! What is going on!?
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Chuckie
(@ChuckieChk) reported
has anyone else been having trouble with their streaming through roku?
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Orb
(@InfiniteOrb) reported
Shout-out to Meghana, Tanzeem, Saurav, and Shreya for their patience. I'll be purchasing another Roku, as there doesn't seem to be a way to prevent this issue from happening on Amazon devices.
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Duff.
(@duffthebrand) reported
It’s Monday already 😫 I’m so tired this morning, I even accidentally packed my Roku TV remote in my work bag. 🫠
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fabi™️
(@MagicalFabberz) reported
ROKU CITY WOULD BUT THW WORST PLACE TO LIVE
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Chuckie
(@ChuckieChk) reported
i can not get a single streaming channel to work on my roku
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Sisi
(@wannabe_lovers) reported
Roku tvs are such trash. I’ve never had an electronic crash as much as this
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Supposed Former Inbraduation Junkie
(@BradIsLove) reported
@BasementBros69 You can access most of Shudder via the Amazon app, but apparently not all titles are available on it for some reason? And the PS5 Amazon app kind of sucks and has stuttering issues. I ended up just getting a Roku
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The Astral Tourist
(@Astral_Tourist) reported
@Roku #Roku My RCA Roku TV won't let me go back to cable from Roku Live TV. Please help. I tried the fixes listed online in settings, power input etc. Cable was my live tv setting but after using Roku Live it won't go back to cable. :-(
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elliott (he/they)
(@ellego0ds) reported
@peacock so when are you going to fix the fact that subtitles do not work on smart TVs? on both my roku and my amazon fire tv, the subtitles will not come up when i watch anything on the app. it makes the entire service basically worthless as an HOH person.
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Aly
(@Aurora_x7) reported
the Netflix app on the Roku TV is dogshit. it literally freezes, crashes, lags ALL THE TIME (it could be my cheap *** TV but the Netflix app is the only one I have issues with)
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Suedehead
(@BeardownQB) reported
@hbomax Jesus man, please fix your Roku app!!! Constant freezing and having to reopen after attempting to simply rewind is getting ridiculous!!
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Coupons For Christi
(@ChristiCoupons) reported
@Umaisleep Known issue on roku forum (shine a light on the screen w tv on and you can see the screen). @Roku said engineers are aware but no update for resolution.
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Surfer in Hawaii
(@surfUpHnl) reported
Just spent 15 min just to lunch @paramountplus on @Roku! F what a mediocrity! Still waiting for “unfortunately an error occurred..” to stop! The embarrassing things is that the idiotic ads are running! And I pay!!!
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Chlogirlz 🌊🌊🌊
(@Peanutz1959) reported
@EdanClay @Sling @amazonfiretv We're roku too and have no problems
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dark deva of destruction
(@007tomioka) reported
@RokuSupport i hope that answers the question. unless u are asking about the issue with my roku tv now??
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Coupons For Christi
(@ChristiCoupons) reported
@gertrude617 @TCL_USA Known roku issue that “roku” engineers are aware of but not updating. @Roku
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$A-money$
(@amused_soup) reported
Loosing the Roku remote has to be the worst thing ever why is this ***** so small
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the weaknd
(@TeeToeJackson) reported
@CBS fix your dog **** Roku app. I sign in, click on the game, and then I’m promoted to sign in again…and again and again.
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🏜🔋, fka ☕️
(@coopercooperco) reported
It’s not the container (I’ve seen posts say it won’t play MKVs but will play MP4s but the latter just did it and I’ve had the former work just fine before). I think it might be a Roku thing.
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Scott Smith
(@scotts03) reported
Anyone have a Roku just refuse to find home internet? It Started last weekend but I was out of town all this week & come home to find it’s still a problem. Tried searching, private network, a hard Roku reset, and….nothing @RokuSupport
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Philo
(@philoTV) reported
@zczbob Apologies for the frustration, LG smart TV's are not currently supported so streaming issues on this platform are to be expected. You can currently watch Philo on your TV using Roku, Fire TV, Apple TV, Android TV, Samsung TV, and Chromecast 2nd generation or later.
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Greg Taylor
(@gttaylor07) reported
@CBS has the absolute worst streaming app on @Roku! It never works properly. Garbage!
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Coupons For Christi
(@ChristiCoupons) reported
@Roku you have made our screens black (can see some data w a flashlight) but we can hear audio. On the forum you said engineers are aware of the issue but it’s been 5+ days … where is the resolution??
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❤️🔥 PRINCESS OF FIRE ❤️🔥
(@littleloudlady) reported
@Roku so y’all gonna send me a new power cord thing or whatever bc literally ur directions don’t help at all when this happens and idk why everyone and my Roku keeps turning off and on even when u change power cords
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Brett Nunley
(@NunleyBrett) reported
@dapp6410 @BravesOnBally I usually haven’t had any issues streaming on Roku through a cable provider. It’s a shame they lost Chip and Paul Byrd this year, but maybe it will improve as the year goes on. Maybe you could apply for a color analyst position? You would do well!
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Fettermaine
(@MaineLogic) reported
The Roku app of @NESN is terrible. Why don’t you guys fix the bugs? Still doesn’t start until the third try - every time! Also, for $30/mo would it be too much to ask for pause and rewind?