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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (27%)
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Buffering (27%)
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Playback Issues (16%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miami |
Buffering | |
 Stralsund |
Sign in | |
| Columbia |
Playback Issues | |
| Willits |
Buffering | |
| Southport |
Playback Issues | |
| Washington, D.C. |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Byrne
(@jasonbyrne) reported
from
Winter Springs, Florida
@leftystrat5 I know that the team is investigating and working on a fix. Holidays are likely going to delay that fix though. It apparently has something to do with a new Roku OS update, but we don't know specifically what they did to break it.
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thepaintedman claus
(@thepaintedman) reported
@filmadelphia Your call, but my experiences have lead me to keep my number of channels low. I’m a ROKU brand loyalist for a decade or so now, but the lack of enough on board memory is an issue I’ve noticed, especially with certain models. Maybe Shudder has better suggestions.
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Shai ☕ (janghaven.com)
(@lavelyshai) reported
Not even a day after adding @hbomax to my @Roku I'm already seeing problems. Each time I attempt to watch something, it takes me back to the "who's watching" screen. Kinda need this to be fixed before WW.
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Stefan
(@Stefan__13) reported
@durenthal @DAZN_CA Would also love to know if you got a response beyond standard customer service boilerplate. Still happening for me too on @DAZN_CA Roku app and annoying trying to watch games with frequent buffer timeouts.
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Maff11
(@Maff112) reported
@23Nate @Stan_And_Ollie I actually seen what gonna be on over there.and it's awful.way worse than ever seen.our xmas tv is pretty decent compared to yours.make more of a effort and I've got plenty streaming channels too.and finally hbo max to roku and my mates give me his info so got tons watch.
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Noba Dee
(@censorsaredumb) reported
@hulu_support why is hulu bugging out it won't work on roku or playstation and it's not my internet because youtube works on playstation
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Randy Duncan
(@Randy745Randy) reported
@rivercountrysam I was wondering how that was going to work today. I have the NFL Network on my Roku TV, was going to renew my subscription with Sling so I can watch the game this afternoon, since Xfinity doesn't offer it. Depending on how the game goes do you speak to each other after?
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Secret Capital
(@SecretCapital_) reported
I've begun listening to pumpers on Twitter. It takes conviction to talk your book on a non-illiquid idea. They're mostly trying to help out... recall early bitcoin, xpel, roku bulls
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leftystrat5
(@leftystrat5) reported
Anyone else having problems with @flosports @Roku app? All the prerecorded content on @FloWrestling is really glitchy. Live stream and 24/7 channel are fine. Watching on my iPhone is fine. Everything else is unwatchable.
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brandon ♌️
(@mddog450) reported
Anyone having issues with @verizonfios streaming fox sports in 4k on @Roku ?
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Jarrett D. Gerlach
(@Marshall2004) reported
Hey @DAZNBoxing I beg you to fix your app on @Roku
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merry alyssmas ❄️
(@dawsonscasey) reported
i get that hbo max literally just released on roku so there’s bound to be problems but holy hell this app is so slow and will not stop crashing
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Milo Cortez Montalvo
(@MiloHera) reported
@WaltDisneyCo @RobertIger How awful. I did not know that warner **** already entered Roku. Now we can say that the competition between Disney plus, Netflix and Hbo max, officially begins. You will have to fight hard to be the first place.
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Scott Richards
(@Agent0071) reported
@wirecutter @TCL_USA Great picture, horrible reliability. A little over a year in, barely used, and my Roku TV Series 6 screen seems to be dead. Seems to be a common problem if you look at sites like if I it
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damien almazan
(@lerajie666) reported
@HBOMaxHelp can't watch hbo max on roku. Keeps sending me back to main menu. Any help? Already restarted and uninatalled app.
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Katie
(@ShortyKatyK) reported
Picked up a Roku for my mom/dad. Really thought about an apple tv but the remote would never work for them. Either way at least they will be ditching there old firestick.
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MonkeySeez
(@monkeyseez) reported
@HBOMaxHelp can someone HELP with HBO Max on ROKU???? Roku isn’t responding to the issue. They said to contact you. H. E. L. P. !!!
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mediocre homo
(@mediocrehomo) reported
@Roku i was wrong you only have the first 2 seasons. plz give me the rest. i can't keep watching the garbage quality options online
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HARRY
(@HARRY38263836) reported
@iHeartRadio @Roku I dont know what one of yours fault it is but fix the app the fact that it auto stops after 2 or 3 hours even on a brand new roku device is bad
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MonkeySeez
(@monkeyseez) reported
@Roku @hbomax ROKU, HBO MAX is not working! If I have to read about uninstalling reinstalling one more time, I’m going to scream. Many people have tried dozens of times. Get it together. Clearly your non customer service is not helpful !
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MonkeySeez
(@monkeyseez) reported
@DonnaSchulman1 @RokuSupport Same problem here!! Clearly ROKU can care less. Roku said to reach out to HBO MAX, it’s ROKU that needs to figure this out!
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Brett Glass - WY7BG
(@brettglass) reported
As an ISP, I have to marvel at the stupidity of app and id-#IoT gadget designers. So far, I've diagnosed problems experienced by two owners who have Roku video devices. They ping a dozen or more hosts, and assume that the shortest round trip time means the best server. Wrong!
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VimeoStaff
(@VimeoStaff) reported
@kyleawall We’re aware of an issue preventing users from accessing the Vimeo app on Roku devices at this time. We don't have an ETA for a fix and apologize for any inconvenience. In the meantime, you should be able to access your purchases on your mobile device or desktop!
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VimeoStaff
(@VimeoStaff) reported
@boazhsan We’re aware of an issue preventing users from accessing the Vimeo app on Roku devices at this time. Our developers are investigating this issue; we don't have an ETA for a fix and apologize for any inconvenience in the meantime.
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Timothy Cerveny
(@ZeroAmiable) reported
@hulu_support how long before you send an update to stop skipping the endings of EVERY SHOW??!! Been happening for months on my roku systems.. Yet I pay you for **** service... Get a level/severity 1 in to hot fix this ****
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Scott Richards
(@Agent0071) reported
@THX @TCL_USA Very disappointed with your TV's reliability on my 6 series. A little over a year in, barely used, and my Roku TV screen seems to be dead. Sound but white or black screen. Seems to be all too common a problem if you search Ifix it and other sites. Definitely wouldn’t recommend.
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Josh Hillinger
(@JoshHillinger) reported
@hulu_support fyi, this only seems to be an issue with Hulu’s interface on @Roku
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Jerry Springer
(@jer2239) reported
@hbomax @roku why does the HBO max app start then crash on Roku with OS 9.4?
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Sebastian
(@sebtalksalot) reported
FIRST WORLD/AMERICAN/BULLSHIT PROBLEMS. APPLE TV IN MY LIVING ROOM, HDMI CHORD STOPPED WORKING. CAN'T WATCH ANYTHING. ROKU IN THE BEDROOM, TOOK ME 10-MINUTES TO TYPE IN MY PASSWORD FOR HBOMAX. THE APP IS GARBAGE. WHY IS EVERYTHING HORRIBLE. I JUST WANT TO RELAX. /END
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Chris Woods
(@os2woods) reported
@HBO What a ripe off. My folks have tried getting HBO Max for months. Nothing works. 1st they said if we had DirecTV and HBO we would have all the same, wrong. Then use login, wrong. Then available Roku, wrong. Don't be fooled, thieves.