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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (29%)
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Playback Issues (19%)
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Buffering (17%)
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Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Crashing | ||
| Crashing | ||
| Crashing | ||
| Crashing | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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pmendir
(@pmendir) reported
@hbomax having issues with your Roku app again. This time, continue watching isn’t working again. What are you doing for new customers that are having these issues? Want to comp me a free month? 🤔
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thepaintedman
(@thepaintedman) reported
@ThreeOranges Hmmm, I only had it for free trial period on ROKU and I don’t recall this issue. Albeit I’m not sure.
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^^¡¢|-|@€£ ¢0|_¶¡++$
(@Kolpitz) reported
@slim Unfortunately, Amazon is fairly low quality for 4K, in my opinion, and Fandango is pretty much straight up trash, at least on Roku.
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Pete Perry
(@peteNbama) reported
@HBOMaxHelp Day 10 update. Roku TV 6-series 55R625. WW84 continues in watchable. Have repeatedly done your suggested fix: uninstall, system restart, reinstall. All other content plays fine. Thank you
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Ben Galbraith
(@bgalbs) reported
@zohar_melamed 1. ATV 4K causes some video to be out-of-sync with audio by <1s on my Sony + Sonos setup. Very lame + distracting. Tried to fix with Sonos, failed; tried to fix with TV, failed; Roku supports all the fancy Dolby standards too, and it just works. No sync issues.
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Breadknee Like A Dragon
(@BreadkneeWheat) reported
@paradeofroses I don't mind people having a Roku because consoles are expensive at times and I haven't heard anything terrible about those specfically, but like there's no reason to get mad about this comparison
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Rob
(@robman50a) reported
@TabloSupport Like if the signal quality dips between the @Roku and the router? It says the connection is 'Good' but it is more on the lower side with the 5 GHz connection.
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Hulu Support
(@hulu_support) reported
@natestasinos Sorry for the playback trouble, Nathan! By any chance is this happening on Roku? If so, you may be affected by an issue we're looking into. We don't have an ETA to share for a fix but rest assured our team is planning to address this. We appreciate your patience in the meantime!
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For the Love of Mom
(@mrialena) reported
@MrAlanCooper We had the same but also glitchy for Youtube TV. Tried resetting the Roku; so far, I think it helped. We checked while in the settings, and internet speed is not what we pay for. Issues started before the WP story broke.
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Bedelia 🇺🇸
(@Bedelia77) reported
@Roku Can’t seem to find the app for #DiscoveryPlus and I bet it is going to crash as it turns midnight in more time zones if they are all ready having problems #90DayFiance
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Erika
(@Erika25106210) reported
@discoveryplus I tried to chromecast it to my television but I get an error message! When will it be available on Roku?
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Sam
(@samsam07) reported
@TheProspectpark @discoveryplus D+ says they are available to watch on Amazon and Roku, but we can’t get it to work 🤬
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Graham Cracker
(@Jakevskurwas) reported
@Roku your TVs are garbage, I’ve been trying to connect mine to wifi and it just says unable to connect even though the password is right and there’s nothing wrong with my router. I’ve tried literally everything so it’s definitely the tv that has a problem. Never buy roku 🖕
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Ben Galbraith
(@bgalbs) reported
@zohar_melamed 2. ATV remote is horrible. Roku works great. So much better. 3. Roku versions of the apps are often more fully featured than their ATV cousins, particularly Vudu. I used to work at Walmart, so I have a lot of Vudu content.
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Sabrina Espinal 😷
(@SabrinaCompany) reported
@discoveryplus Just signed up but I don't see the option on Roku to stream :( Help!
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DW
(@DevorahWeiner) reported
my roku tv stopped connecting to wifi out of nowhere does anybody know how to fix it? i tried everything!?? help me smart tech people please!
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VimeoStaff
(@VimeoStaff) reported
@dreamwakr We’re aware of issues preventing users from accessing the Vimeo app on Roku devices at this time. Our developers are investigating this issue but we don't have an ETA for a fix. Sorry for the inconvenience.
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Tavish ZM
(@TZM_TMT) reported
@aweissman Yes, would easily go into The Roku Channel. But tough to generate the ad dollars to make it work. If they do it, they should lean heavily into branded content and use it as a way to showcase direct response (click to buy) advertising. I just don’t think that tech is ready yet.
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Gary Thompson
(@gazzawazza100) reported
@jonbrownm @plusnethelp I know rain comment sounded odd but could point to an issue with your phone line or possibly ingress maybe to the fibre cabinet. Deffo monitor via wired. Tricky though - I've wired to my pc but use wi-fi for phone and both my roku sticks i.e. necessary usage. Re-seat cables /1
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Taylor Heaney
(@TaylorHeaney) reported
Contacted the company via their tech help - no, it's not available as an app. They are working on it, but no set date for Amazon Fire Stick or Roku. You need a smart TV of a certain year or newer, computer, or casting from a phone. #DiscoveryPlus
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kaylee
(@kayleesotooo) reported
ok roku’s have to fix their remotes or smth bc this **** is ***
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Thijs Oost
(@thijsoost) reported
@RokuSupport That is the problem (see the screenshot in my previous tweet). I cannot install the Roku app from Google Play because Google Play says my device isn't supported...
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Brian R
(@ItsThatBrianGuy) reported
@Philo There has so be something wrong with your servers atm. Other streaming services are clear and your currently very blurry. On my Roku tv and iPhone.
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Mitchell
(@dreamwakr) reported
Here is the message I just got from Vimeo support We’re aware of issues preventing users from accessing the Vimeo app on Roku devices at this time. Our developers are investigating this issue but we don't have an ETA for a fix. Sorry for the inconvenience.
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Safari Woman
(@SafariWoman) reported
@Roku Recently you began streaming over antennae & it totally screwed up our control over changing channels. Clicking on the menu then a channel, sends it always back to 4.1. Only way to change channels is to scroll while on a station up or down to other stations HELP! FIX!
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Gary Silkwood
(@gary_silkwood) reported
@jeffbakalar I prefer my Roku streaming stick remote that just straight up doesn't work half the time. My old *** Roku 3 remote never has an issue.
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Aimee Hicks
(@ahicks83) reported
@mary7mack @Roku @discoveryplus I suspect they are phasing the release to help mitigate a full-scale Disney level first day meltdown. I imagine they are releasing for online first then the app stores will start releasing the apps throughout the daytime hours for each platform they signed agreements with.
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Nate
(@twiggenstein) reported
@AlexPalombo @Roku Try holding the remote reset button down for 10 seconds (it’s under the battery cover and small). Mine hasn’t chimed, but when there is a glitch, I’ve used that method successfully. Good luck!
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Pretty Hood Genius
(@kweendoe) reported
And, I’m Not a Roku fan. Terrible.
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jyt
(@marcos_timothy) reported
@WeSideLive But why would they deny the rest of the world the dub? Like all I got is that damn roku with the messed up subs where it’s broken english.