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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (30%)
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Buffering (18%)
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Playback Issues (17%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boca Raton |
Buffering | |
| Bradford |
Video Quality | |
| Philadelphia |
Crashing | |
| Queens |
Sign in | |
| Orlando |
Playback Issues | |
| Chicago |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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All Elitehausen! 💗😜
(@JulesyTyme) reported
@Portillothedog I don't use any other device except my Roku. I used my Fire stick this weekend, never again. The Fire Stick has bad audio issues. But for all the complaining I see on here about BR, I have never had an issue.
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Kelsey George
(@KelGeorge_10) reported
@Roku yo. Why does your remote die every week? I’m not kidding I’ve spent so much money on batteries to fuel you’re remotes. Fix this or send me a new one.
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joe atkins
(@atntbars) reported
@NBCSports @jimmyfallon @nbc NBC Bay Area sports on the ROKU app have been broken for a week
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Austin Elmore
(@autyelmore) reported
from
Cincinnati, Ohio
Can anyone explain to me why I constantly have to reactivate / sign in on apps like ESPN, FOX, CNN, etc on my @Roku?
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Peter Steinberger
(@steipete) reported
@beeradmoore Roku doesn’t work in AT so that’s be a nope; probably doesn’t even ship here.
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JDR
(@JDR_NC_) reported
85% of my life is logging BACK into my TV provider on @Roku apps - I use to be team Apple TV, but I truly prefer Roku. This is a 2015 problem still wreaking havoc in 2023 though.
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Kathryn Thompson Dossey
(@KathrynDossey) reported
@RokuSupport Seems @Roku is not allowing @Ask_Spectrum to show. Error message RLP-999. What’s happening here? All other services I tried are working fine!
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GEEEG #RodionStrong💙
(@TMLASR) reported
@parker_dodd @Sportsnet @NHL It's so bad. Paid a premium subscription for it too and i got choppy quality and then stuff like this. Not even available on Roku too. Really bad service
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Katherine
(@sukimoto1000) reported
from
Sacramento, California
@1BoysFan I have an older version of Roku, I don’t remember which version, and it works just fine. No problems, no complains.
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Mike
(@4080FE) reported
@octaviuscole @NBCSCeltics @NBCSportsBoston Getting the same issue still…this is getting ridiculous. Starting to wonder if it’s a Roku issue. But like you said these useless companies don’t respond
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KD
(@Cincy_KD513) reported
@autyelmore @Roku Happens to me constantly , I can’t tell you how many times I have to sign in to ESPN + and HULU on my roku
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Donna Fulmizi
(@DonnaFulmizi) reported
@JamesTHepworth @rumblevideo Agreed - but think it has more to do with brand of TV - no problem on Roku factory equipped- can't get Rumble on my Samsung TV.
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Mjolnir and Rails
(@Holmes_y_Rails) reported
So frustrated with @Roku and @Target support and their product today. Bought a Roku Ultra for March Madness. Open it up and the remote won't work or charge, tried multiple different cables and power sources. Roku support takes an hour to tell me they won't do anything.
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One Below All
(@AngryMrBungle) reported
@TennisTV order of play is not working on Roku. It works on my iPad just fine and I can watch any atp match. Roku app has nothing but one life channel
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Stating The Obvious
(@Stating3Obvious) reported
@ChairBorneRngr @DC_Draino @rumblevideo ChairBorne is correct. It is terrible on the iPhone, and it is barely acceptable on Roku.
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Holly Koenigsfeld
(@hkoenigsfeld) reported
@SWOnTheRadio Yes! Maybe that's the issue? On a Roku too.
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Zustiak
(@brianzustiak) reported
@FollowThePuck @KSTP @kstc45 live stream on the app on roku not working.
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Kathryn Thompson Dossey
(@KathrynDossey) reported
@Ask_Spectrum I’m based in Tampa and all of my TVs are saying there’s a RLP-999 issue with Roku. Can you help resolve this?
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Michael D.
(@M1K33D) reported
@DIRECTVhelp Steam app not working on Apple TV or iPhone but working on Roku. Vague error message all channels. Reboot, sign out/in, app uninstall reinstall doesn’t help.
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Alex Kies 💙🦬❤️
(@alexmkies) reported
Changed the batteries out again, and it’ll work for a moment and then be unresponsive. I just want to know if it might be the remote or the batteries that’s the issue, so a response se would be appreciated. @Roku
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Stand with Ukraine. @Yorgus@mstdn.social
(@Yorgus) reported
@kristenhowerton ROKU stick connects to HDMI port of projector. Plug it in; turn on the projector. Should work the same as being plugged into your television. Make sure the ROKU has its required power (USB, as I recall).
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BlueJay
(@BlueJay87476298) reported
70% of cord cutters use Roku as their streaming platform. Our biggest jobs is to help consumers find content across the entire platform. When those 70 million active accounts watch TV, they see the Roku home screen. that's our biggest competitive advantage
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Alvin St Charles
(@AlvinStCharles1) reported
@scrowder @rumblevideo OK, have them fix their ROKU app so if you see an interesting video you can easily click on a tab and subscribe to that channel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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✌️☮️
(@kpj__24) reported
Is anyone else having issues with @DIRECTVhelp Stream and @Roku ? Meaning it’ll just sit on the load screen of the channel you want without playing. It’s been doing this for the last two weeks and I have disconnected and reconnected constantly.
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joe atkins
(@atntbars) reported
@NBCSAuthentic Your roku app has been broken for a week
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Jake
(@octaviuscole) reported
@4080FE @NBCSCeltics @NBCSportsBoston I can still watch it in my phone. It hasn’t played on the roku app for 3 straight games now. It says Error Code: CloudpathErrorReyransUsetMVPDBlacklisted, whatever that means.
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MezZ Tech
(@Mezz_Tech) reported
@PlutoTV still not working for thousands of Roku users. Anyone have any updates about this?
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Britt Helms
(@CrayHelms) reported
Hey @roku & @youtube fix the connection problem I've spent enough money
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Virtual Ghost
(@PristinePeach) reported
Roku and Netflix need to get their **** together the app is literally unusable on their devices.
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kr17
(@Kr17rescueaz) reported
Screw CenturyLink I've lost my Wi-Fi three times today in surprise Arizona screw Verizon because my phone won't pick up the signal from my Wi-Fi so I bounce off of the unlimited plan through Verizon not working screw Roku TVs because they suck won't let me turn the TV on