Roku status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: crashing, sign in and buffering.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 1: Problems at Roku
Roku is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (31%)
- Sign in (26%)
- Buffering (23%)
- Playback Issues (17%)
- Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas
|
Crashing | 2 hours ago |
 Córdoba
|
Sign in | 14 hours ago |
|
Phoenix
|
Crashing | 1 day ago |
|
Tlalnepantla
|
Playback Issues | 2 days ago |
|
Madison
|
Crashing | 2 days ago |
|
Fairfax
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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alex (@alexsears97) reported@Roku This new Home Screen is terrible
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Joe Kimray (@JoeKimray) reportedWow - this new @Roku Home Screen update they forced on everyone is one of the worst technology “upgrades” ever. Lost the ability to customize the Home Screen - and they added a lot of apps no one wants, that you can’t remove. Horrible decision - the customer is always last…
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Woman Outside The Matrix (@CyberRodeoGal) reported@downdetector around 20 aps not working on @Roku that’s just my personal ones. :/
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Novangelus (@MLandry70) reportedAre there any good music apps that work on @Roku? Because the @amazonmusic app just plays completely random songs no matter which song I actually select.
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Heather O'Brien✍️ (@RealHeatherOB) reportedI have no idea what anyone else thinks, but @Roku's new Home Screen adds are awful!! There is NO way to remove the adds. All they do is clutter up the screen. I've used Roku for over a decade. Bought several, including for others - just loved them. Now? They're so annoying, I may need to find an alternative. It's just not for me. And they don't even let me "hide" them. Not cool. I neither need nor want all this junk.
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Benny The Droughtman (@KenNort19009544) reportedYou need a login to use the Roku remote now? Wtf? @Roku That mighty dolla got y’all on yall knees boy
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Deen Bowden (@deenbodeen) reportedHey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681
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The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported@MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.
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Ken Kallembach (@imken24) reported@Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.
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Mario Banda (@largemarge707) reported@Roku just got home from work, sat down to watch the game on Peacock. But guess what. Your stupid widget had the France Spain score displayed. One of the last few world cup matches left to watch and your stupid home screen ruined it for me🤬🤬🤬🤬
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Lord Sammy Gato (@lordsammygato) reported@Roku Wow, those changes to the app are terrible! Thanks! 👍
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Kris G. (@Gundament) reported@Roku Hey can you guys fix a bug on your new Home Screen? When you click on the inputs from the home screen shortcuts, we are getting a green and blue lines all over the screen. But when we click the Inputs from the "Input List" tab, they work fine. Please fix in the next update.
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Stacey (@Nerd4915) reported@Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.
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Zakk Cornish-Fraser (@ZakkRyan) reported@swiftfairy_13 @DiscussingFilm @Roku I highly recommend any tv that doesn’t have a build in service like Roku. Many makers and retail chains can sell same models but last few numbers are dif so you get less quality out of it. There’s some fantastic options out there though
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Meghan S (@DrMeghanS) reported@red_chem_lite @Roku My yorkie used to chew and we got bitters spray. That helped her a lot. Now she only chews on her toys. My other dog the bitters spray didn’t work as well but he eventually grew out of the chewing phase after a year or two. Maybe try the bitters spray on the remote cover?
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John Joseph Bonforte (@BonforteJohn) reported@Roku Problems since the update: 1. Sound goes away for DVD player. 2. Sometimes DVD player will no longer play to TV. Restarting fixed it temporarily - until today. 3. Spontaneous resolution changes after a sleep timer is used. 4. Trouble communicating with cable box.
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𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported@Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!
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Bryan Wayne (@mrhappybw) reported@Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.
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Stella Sassier (@stella_sassier) reported@Roku for the love of GOD STOP CHANGING OUR HOME MENUS AND SETTINGS I did not need every single one of my tv input options forced into my app section with no way of removing them Your “help” is not appreciated
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Buttery Duck (@Nauseum62) reported@Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.
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Viv🥀✨ (@xx_viv_xx) reportedAnyone else having an issue with their @TheCW on @Roku ??? It keeps crashing for me
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Sydney 👑 (@LoveMyFFAJacket) reported@Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.
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steve (@steve48717445) reported@Hisense_USA @Roku Apps will just crash. Don’t get a Hisense. I have to get a new tv
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Jake K (@Jakewk) reportedOk @Roku I’m trying to watch Fracture on my Roku TV Channel and you have a perverse glitch that when I try to rewind for a short time, it sends me back to the first few minutes of the movie and when I try to get back to the spot, it makes me watch all the ads again. WTAF.
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Smigman (@Smigman1) reported@Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.
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USmileIClick (@USmileIClick1) reportedFinally, @Roku My mother has limited vision. When you force changes to your UI, like putting things in “quick access” you add unnecessary frustration for her and me, because I have to come fix it. Think about your users and not you pocket book or your crappy 20 YO UI devs.
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Peter Jones (@Peter_B_Jones) reported@roku so you sell me on your wireless surround sound then discontinue the products that work with it so that when one dies I can't even use a measly discount code on your website to replace the device! Garbage!
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🌪Jeff Schipull🦌 (@ojkoj) reported@Roku And like… if i reset the tv itll work sometimes, but its a big hassle, and after troubleshooting it appears to be a software issue with the update.
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Cricket (@horseful) reported@Roku what the hell is the point of the 'continue watching' list when you back up my video by 25 minutes????!!!!!!! FIX THAT. THERE'S ENOUGH STUPID **** IN MY LIFE ALREADY.😡😡😡😡
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Mitch (@MizNizzle) reported@hooplaDigital programming on @roku tvs has problems with closed captioning. Won’t display text. Happens across multiple TVs/setups. Can’t pause video either. Happens a lot.