RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Holmfirth, England 1
Hoogwoud, nh 1
New Prague, MN 1
Gulfport, MS 1
Van Alstyne, TX 1
Denver, CO 1
Caracas, D.F. 1
Carrollton, KY 1
Newton Falls, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Peewee13373 +Wesley Postma+ (@Peewee13373) reported

    @RuneScape I also sometimes get these laggy instances where I suddenly slingshot to where I have clicked, which gets really frustrating. Can we fix this, please?

  • BarnesRickii Rickii Barnes (@BarnesRickii) reported

    @OnlyFestive @JagexSupport If support doesn't help, maybe you can try IRVING_TECH on Instagram, I had similar issue and he helped with my account issues

  • BTRNT111 #FSGOut (@BTRNT111) reported

    @OldSchoolRS I don’t like to jump on the bandwagon of hate but surely this is concerning to Jagex that their servers seem so fragile. I have no idea what caused it but it’s the second major outage in the space of a month.

  • TimoteiDesu Daryl King (@TimoteiDesu) reported

    @JagexSupport My issue isn't listed on the page, unable to find a relevant section to my issue. Any advice? Thank you.

  • tchamp4 tchamp (@tchamp4) reported

    @Kevster012 @AndrewK2023 @RuneScape This is poor disaster planning and mitigation. Servers go down yes. But when you offer a service for money there should be redundant systems. When it takes hrs for you to recover a service people pay for they get mad. Why dont you hop off your phone and go for a jog?

  • Lustfulchan Lustful-Chan (@Lustfulchan) reported

    @OldSchoolRS I played a lot of MMO's even one's that are like OSRS(old), fairly, not as big. But even the bigger one's they usually only have problem when there is a huge update or expansion. In OSRS case we players fear every time it has a simple update because we know something will go bad

  • kjthoward_RS KJTHoward (@kjthoward_RS) reported

    @AwesomeMuppet @RuneScape Something is seriously wrong. And it's the fact that they have almost 0 redundancy for any of their systems. An issue at a single data centre earlier took down the entire game for everyone. Any decent company would have had their systems automatically fail over to another centre

  • itPapio papio (@itPapio) reported

    @RuneScape y'all stop asking for worthless 'make good' things. Demand transparency with the issues, accountability and commitment to actually fixing the problem for the future. buncha clowns asking for material BS every time this happens.

  • EnvyKoca Koca | CyberCelebrity | NBA2K REP/VC 🔌OPEN (@EnvyKoca) reported

    @OldSchoolRS This is the ONLY time I had to play this week and you guys really took servers down? This is the second time this happen within a month spans of time

  • KrisPar95432507 Kris Park (@KrisPar95432507) reported

    @JagexSupport Are the servers actually down or is this due to the rollback? Hopefully the game isn't become more and more unstable as you guys do things.... The log-in issues appeared to start at the same time the roll back process started. This isn't another carriers problem.

  • ImageryRj RJ Imagery (@ImageryRj) reported

    @RuneScape Have you guys never actually heard of troubleshooting? So like, a set team dedicated to finding all these issues on seperate post patch servers etc? Just seems like you're throwing things out and going 'oops, my bad' when things don't work.

  • korbitzer Tanner Hadley (@korbitzer) reported

    @OldSchoolRS Finally has time to play OSRS. Servers Down.

  • GodReturns2022 Crownless King (@GodReturns2022) reported

    @OldSchoolRS Trash service, as usual. **** you.

  • Pakleiu laguna (@Pakleiu) reported

    @RuneScape ****** fkng company fix the game

  • JagexAyiza Ayiza (@JagexAyiza) reported

    @DKHo_OSRS @butterycryptos @OldSchoolRS Right now? No, the focus is on resolving the issues at hand and getting everyone back into the game. We're typically quite transparent about these things though, so I would imagine when its all settled down a little we'll be able to go into more detail as we did last time.

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