RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 4
Maracaibo, Estado Zulia 3
Brisbane, QLD 3
Manchester, England 2
Chagrin Falls, OH 2
Utrecht, ut 2
York, England 2
South River, NL 1
Coomera, QLD 1
Newtownards, Northern Ireland 1
Decatur, IL 1
El Tigre, Estado Anzoátegui 1
Laval, QC 1
Tucson, AZ 1
Antioch, CA 1
Saskatoon, SK 1
Gold Coast, QLD 1
Austin, TX 1
Pipestone, MN 1
Doncaster, England 1
Wallasey, England 1
Southend-on-Sea, England 1
Plettenberg, NRW 1
Lévis, QC 1
Serra, ES 1
Birmingham, England 1
Campinas, SP 1
Dunfermline, Scotland 1
Hamm, NRW 1
Derby, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • suffocatio Liutauras (@suffocatio) reported

    @JagexSupport hello jagex again having same problem as few days ago i cant log in it says or inccorect password or too many attemps, been playing then logged out went for a smoke back and i got this issue. Idk how to contact you, my ingame name is suffon,im logging in with email

  • suffocatio Liutauras (@suffocatio) reported

    @JagexSupport Your website doesnt help me , i did everything i can, wrrited you tickets and etc, nop you dont do anything, so how can i contact jagex anymore? Login attempt error, right , on other device it says inccorect password but i know it, so whats the problem fix it, idk what to do.

  • 1300Matt Matthew (@1300Matt) reported

    @Kooterj3rown @JagexHelpFrost @JagexSupport I recommend Mr. Lew on WhatsApp He helped me fix mine, I had the same problem. You can contact him Via WhatsApp +1 (267) 795-3704

  • San4311 Sander (@San4311) reported

    @RuneScape Nice error 404 link.

  • kryptonic_ryu Kryptonic Ryu (@kryptonic_ryu) reported

    Anyone else have trust issues as an adult because of the *trades* on Habo hotel and @OldSchoolRS

  • kraaagoth Kraaagoth (@kraaagoth) reported

    @OldSchoolRS No thanks, fix the pre-existing issues and pvp first, DMM rerun, stuff like this can wait until after the promises that were made are kept.

  • p1xlxd p1xl 🇲🇹 (@p1xlxd) reported

    @JagexSupport it literally says i cant redeem it cuz the game dces, but i disconnect every 10 minutes soo.. i cant get it?

  • zuvpoo Poo (@zuvpoo) reported

    @Furry_Wall @Jay_Wilton @OldSchoolRS Personally I think it’s okay if people disagree on those issues as long as it doesn’t harm anyone. Can you not still recognize someone’s humanity, and be their friend just because you simply disagree on how you want to live your life?

  • Sadist420 Cory Bell (@Sadist420) reported

    @RuneScape I tried to login for the first time in over a year, only to find that my account I have had for 20 years banned just over a month ago. I appeal the ban and you decline it. Not only was I inactive during the ban, but who would risk a 20 year investment.

  • Duffeh_Leeds ⛄ Duffeh | 🏳️‍🌈 (@Duffeh_Leeds) reported

    @tesd84 Apperantly I imagined dial up disconnect when playing RuneScape and habbo hotel.

  • jrdydvry kovsok (@jrdydvry) reported

    @jagex @JagexSupport @OldSchoolRS i cant find the form for a ban appeal. error says: The form you are looking for doesn't appear to exist at this location. can som1 help me ?

  • Rmtank_ Kyle (@Rmtank_) reported

    @Jay_Wilton @OldSchoolRS Going to say this knowing I might get hate but personally don't care. People use this game as an escape from the real world and their real life issues. It really wasn't necessary to add. WITH THAT SAID, no one should have reacted with death threats or violence.

  • Kenneth55617253 Kenneth Valentin (@Kenneth55617253) reported

    @OldSchoolRS Please, Jagex, I know it’s been months since my account was banned, but if you could please look into this issue again, I would greatly appreciate it. I don’t know any other methods to appeal this. I think I tried long ago, but it was immediately declined.

  • SerenaGagnon19 Serena Gagnon (@SerenaGagnon19) reported

    @ThePotted_Plant @JagexSupport Luckily they recommended @hsbbits for my account and he help me fix my account is now working perfectly hopefully he can help you too.

  • Charles049580 Charles Gunter (@Charles049580) reported

    @bushman_412 @RuneScape In my honest opinion,there is a good chance of recovery,I guess you reach out to @901hacks he helped me recover my account which had similar issues with yours

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