RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
| Reading, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Alvaro Montoya
(@Alvahrow) reported
@RuneScape You still have time to fix this fam
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Jesse Wu
(@TheJesseWu) reported
@RuneScape I know you have a lot of negative feedback, but I just want to be constructive and give feedback to help because this could be awesome. Some solutions to help address some issues: Turn off bonds in the first 8 weeks. Maybe tune down the XP multiplier to not be too overpowered.
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Demonheadge
(@Demonheadge) reported
@mastercosgrove @Swissbeans @RuneScape I've already discussed it in other channels. Also the issue is with the rs3 one. And the reason I say that it probably wont work is I have been in regular contact with gamers / casuals / non gamers as a job and extra. Stuff like this isn't what will get them playing / bring back
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john
(@john97927291) reported
@iclutchpacman @JagexSupport i had some experience when my account got issues, I contacted the customer support team for more than a week, but they wouldn't reply me.....not until I got referred to @prohacker_eth on twitter and he helped me
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Swiss
(@Swissbeans) reported
@Demonheadge @RuneScape Tbh I hope they shut osrs/rs3. All the **** talking and bad ideas and not done correctly content is just enough to make a grown person scream. My tineline is filled with a constant war between Jagex and the players. Just shut all the servers down.
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Matt Wong (51TD0wN)
(@51TD0wN) reported
@XenadroidYT @Aozolai I agree the #1 problem is lack of content. Looking at the steam charts is unfair considering the steam version of the game runs much worse than the Xbox version, plus all the old fans are on Xbox. It'd be like if they ported RuneScape to console and wondered why no one played it
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eddy went grocery shopping
(@suburbpastoral) reported
my laptop refuses to install a camera driver, but old school runescape is not a problem
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Marcelo Talavera
(@Marcelo36237750) reported
hello, how are you, good morning, I woke up with a payment balance problem..Who can I contact? @JagexSupport
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Burg
(@BurgDaBuzz) reported
@OldSchoolRS I feel this will cause problems with bots being able to grind up stats with less high level players spotting them and reporting them, I hope they have something in place to hopefully stop this
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moses
(@dessertrs) reported
@OldSchoolRS Bruh the worlds that already exist suck *** and lag every ten seconds, please don’t make more
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baal amduat
(@ItzBaalDeep) reported
@ColinRice15 @veracsfail @RuneScape The tongue, toe or heel? what part of the boot do you start on? You're part of the problem
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Ricky Signorini
(@SignoriniRicky) reported
@OldSchoolRS Maybe fix your ****** *** servers first that constantly lag????
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Muji Sayed
(@MujiSayed) reported
@JagexSupport ayyo, can't login to the launcher after the new update. It's not allowing me past the "Are You A Robot?" check. I can promise you i'm not a robot
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🗣
(@CDreeezy) reported
hey @JagexSupport - i got a new phone and didn’t switch over authenticator and am now unable to log into the game. I can remove the authenticator from googles side but can’t do it on your side. What should i do? i can’t login to rs website w/o the auth.
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Ptfo
(@PTFOrs) reported
@diapolo101 @OldSchoolRS Password strength would be nice, but isn't the issue. Account recovery removing 2fa and login spam locking accounts is the issue
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