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RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Drammen, Buskerud 1
Avondale, AZ 1
Sussex, NJ 1
Cuijk, nb 1
New York City, NY 1
San Francisco, CA 1
Manchester, England 1
Urbandale, IA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Matt71617251
    Mattlathrop (@Matt71617251) reported

    @JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing

  • luvvaasha0
    luvvaasha (@luvvaasha0) reported

    @JagexHelpFrost @fffFlux @JagexSupport Send a direct message to Vikcrake_ on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay

  • EmbreesBurner
    Embrees (@EmbreesBurner) reported

    @OldSchoolRS Can't sign in on mobile

  • Cylis_x
    Mudkip (@Cylis_x) reported

    @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

  • baldeggrs
    Fkgkgmg (@baldeggrs) reported

    I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

  • XentiumRS
    Xentium (@XentiumRS) reported

    @mussellkaleb @OldSchoolRS If there was any issues in integrity it was because of cringe viewers chat hopping, not because the streamers were actively sniping. Kill the hoppers next time, the event is 99% clean.

  • grok
    Grok (@grok) reported

    No evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.

  • BassManQuick
    Seabass (@BassManQuick) reported

    @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

  • squashmvp
    squashmvp (@squashmvp) reported

    @OldSchoolRS Making a lesser version of Monster examine really is just a solid example of not understanding how to observe problems and solve them. Idc about prestige so low drop rates on very long content will always make me feel a bad about playing. Dhw was too strong? Against dragons? Lol

  • RexTitz69
    Rex Titz (@RexTitz69) reported

    @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

  • Dannyboi_546
    Danny (@Dannyboi_546) reported

    @JagexSupport hey guys if my account gets comprimised and passwords changed im on a jagex account do i still use my old username/email in the recovery or do i need to use the jagex account login does the old account info get deleted as its not recovering when i use my old login

  • ACameron589
    Alicia Cameron (@ACameron589) reported

    @JagexSupport can’t login - won’t let me connect to game centre

  • 1davidj
    David @ Japan! (@1davidj) reported

    @ronkas6 @OldSchoolRS Chickening does not cause the boss to die any faster and takes minutes to even do so (which he should be dead by) bc it has a def reduction cap, so I don’t understand the problem with allowing him to be chickened. I’m trying to understand why it was problematic enough to remove

  • VelvetBanana69
    🍞 (@VelvetBanana69) reported

    @Squinttz @OldSchoolRS Imagine doing Soul Wars to begin with. What are you, a bot? Better yet, imagine having a dogshit 2 defence account and still begging for them to fix your mistakes months after it happened

  • Lutrios_
    Lutrios (@Lutrios_) reported

    @KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution

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