RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • rsvegancookies tom h (@rsvegancookies) reported

    @JagexSupport when can a response on this issue be expected?

  • KigDavid DavidKIG (@KigDavid) reported

    @JagexSupport I did sorry for sending more than one tweet just freaking out because I want to take care of this problem and want to give you guys your money so I can play again

  • senken12 Graham (@senken12) reported

    @Testycoal @JagexAsh @JagexAyiza The main issue is the refusal to admit that RuneScape gold has real world value, just because it causes a mountain of issues legal-wise which Jagex don't want to deal with as a company. The simplest solution is actually the best solution in this scenario. Delete the duel arena

  • SkremaxNetwork Skremax ∔ (@SkremaxNetwork) reported

    @PygmyRs @RuneScape At this point, you have a problem lmao

  • Querys7 Querys (@Querys7) reported

    @Dr_Linden @JagexSupport @JagexTyran This is an issue. I have 3 friends who have the same issue for the past month. They are submitting transaction IDs, exact cr8 info, used passwords. Yet they get denied for billing/cr8 or cr8/recov or cr8/contact. Something wrong is going on with the recovery team.

  • RobertD49732603 Robert Desmond (@RobertD49732603) reported

    @JagexSupport my accounts became locked with the account locks but all of them have had the authentication re-activated... i dont have the auths anymore obv. im not trying to recover my accounts as they havent been hacked, can i give someone my login ffs or RSN to actually look at the acc?

  • Limeraide Liam (@Limeraide) reported

    @JagexSupport Issues with the mobike client not prompting authenticator codes before login? As well as the app opening a browser window to log in through runescape portal. I have a recorder video of whats happening. Please help

  • _Brett_ Brett (@_Brett_) reported

    @JagexSupport @xIIExile A reply that doesn’t address the context or the issue is useless

  • Demonheadge Demonheadge (@Demonheadge) reported

    @Grommy_Art @RuneScape So there is appearntly an engine issue with animation atm but it's being worked on. It has to do with all of their new systems.

  • tdowlee Reed (@tdowlee) reported

    @JagexSupport I can’t recover my account and can’t remember the email I had used for my account. I can’t use my Auth either due to my phone being broken. Any help here would be appreciated. I have transactions to prove ownership

  • Delagold_x Ant (@Delagold_x) reported

    Watching a (two and a half) Historical Timeline of Runescape from 1998-2020 while playing TBC Classic WoW, think I have a nostalgia problem?

  • GuldPoseidon Alex (@GuldPoseidon) reported

    @Cute_Kitty92 @RuneScape I wonder too. I’m pretty tired of having that kind of trouble.

  • RobertD49732603 Robert Desmond (@RobertD49732603) reported

    @JagexSupport Hello! finally! I've sent emails and all that with no response.. it relates to the Authentication - I had the authentication on a majority of my accounts but took it off MONTHS ago, but it wants that before i can log in... I cant even login on the website says details wrong.

  • CluelessUri CluelessUri (@CluelessUri) reported

    @gabetheloser @Onka_osrs @OldSchoolRS The exact solution to this problem before they state a time, why can you justify one person not doing a “simple google search” vs everyone else going out of their way to convert

  • Korekut_a コレクタ (@Korekut_a) reported

    @JagexSupport Hope this fix is for the graphical issue that been around over a month. With black potions and invisible items.

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