RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • bobbywip2 bobbywip (@bobbywip2) reported

    @JagexSupport what offends me most is the fact that you pretend to care and reach out to me but never actually deal with the problem when i do what you ask

  • HoldenStarr nedloH (@HoldenStarr) reported

    @OldSchoolRS Actual idiots. You're shutting down a FREE UPGRADE to your game that is already FINISHED to waste your own money and dev time?? This could have brought MORE PLAYERS. How about focus your attention on CURRENT ISSUES THAT ACTUALLY MATTER AND NEED ADDRESSED?

  • Sam11159902 Sam (@Sam11159902) reported

    @OldSchoolRS Absolutely shameful. You should be ashamed of yourselves. How about fixing actual issues, instead of this.

  • DenchBee Andy 🐝 (@DenchBee) reported

    @OldSchoolRS Cancelled my mems. Fix your stance, you know its the right thing to do.

  • Franklinftw Franklin (@Franklinftw) reported

    it’s literally 2021…why tf is there still lag in @OldSchoolRS ?!!!!

  • OSRS_AColdOne A Cold One (@OSRS_AColdOne) reported

    @OldSchoolRS Not to mention the long-standing RWT issues, Duel Arena problems, etc. I'd imagine an HD toggle would have been below the last thing on your list of things to change/make a statement about. Albeit I had no intentions of using HD, this "shut-down" is just pathetic.

  • TonyBUcCM Tony B (@TonyBUcCM) reported

    @JagexSupport hey, me and my wife are not able to login at all, are the servers down?

  • Ashley_Brian_ BRIAN (@Ashley_Brian_) reported

    @Shfababuba @OldSchoolRS having same issues like i try to emailed the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Termuxtechh on Twitter and I give it a Trial in less than an hour my account was restored peacefully.

  • Captain_British Captain British (@Captain_British) reported

    @117scape @OldSchoolRS Wouldn't have been so bad if they'd said something when this plugin was first announced, but just *now* when it's complete and he's poured thousands of hours of his life into it they decide it's a problem? **** em.

  • Thespur08 Andy Skarbinski (@Thespur08) reported

    @JagexSupport I am unable to log in. Not aure if this is just me or a general issue

  • ivoryjohnOSRS ivoryjohn ⚡️ (@ivoryjohnOSRS) reported

    @ObbyScape I think this problem could be solved if there was a way to lock combat exp if you wanted to. Kind of like how you can in DMM. For those who just want to build specialized PKing accounts and not ruin them after a few fights. cc: @JagexSupport

  • vacationgoth just some guy (@vacationgoth) reported

    like pvp in fps games? no problem i can do that. in an mmo???? i have scars from the wilderness in runescape im not strong enough

  • JoshuaL210 Joshua  (@JoshuaL210) reported

    @OldSchoolRS If a lot of people started using it, what would you do? Same issue that you had with runelite, you couldn’t ban a massive portion of your player base for using a client. It’s telling of how awful jagex has became when to get a feature you want you have to back them into a corner.

  • 010010100110000 JaneDoe (@010010100110000) reported

    @OldSchoolRS **** you. I’m so tired of this **** company. How about y’all fix the botting and account security problems before ruining someone’s hard work. I am canceling my sub

  • pleasehelpjage3 pleasehelpjagex (@pleasehelpjage3) reported

    @JagexSupport Every time I submit a request to get my account email changed I get a "password reset denied" email. I don't want my password reset I want my email changed because my secured email was hacked. this all became an issue bc i lost my 2 step auth

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