RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Topical_Facts Topical Facts (@Topical_Facts) reported

    @Jakeosrs2022 @JagexSupport You can contact @hantiCol to fix your account immediately

  • Fabian_Thamm FabiMATRIXX (@Fabian_Thamm) reported

    @RuneScape now is server down again?

  • Mista_Snipe justin (@Mista_Snipe) reported

    @JagexSupport So either fix Corp so players don't need to teleport in and out 26 times to make him killable, fix private instance so it doesn't immediately reset upon exit, or start banning reported crashers. They keep hopping worlds until they find a player doing it, and then steal theirwork

  • personifier Will (@personifier) reported

    @OldSchoolRS Any error that risks months or years should lead to an automatic rollback of at least 30 mins. That’s a lot of time.

  • charlie_lagmyr Charlie Lagmyr (@charlie_lagmyr) reported

    @JagexSupport Hey, I was at the G.E trying to buy something when the servers crashed. After I log back in I've lost everything in my inventory. I have authenticator and bank pin so I don't think my account was hijacked. Is it possible that I lost it all due to the crash? OSRS btw

  • Obeying kris10 (@Obeying) reported

    @OldSchoolRS ok update, checked all the screenshots. looks way better than rs3’s. fix rs3’s to be simpler like this.

  • LynseyWoodbrid2 Lynsey Woodbridge (@LynseyWoodbrid2) reported

    @OldSchoolRS loaded up the game and no chats are showing in any of the chat boxes but messages are sending and seen by others. Can you advise how to fix this?

  • SmokinCee Chills (@SmokinCee) reported

    @OldSchoolRS I was just about to tweet about being able to anchor UI windows to one side of the screen, wonderful. Now can we fix stability issues for iOS? Game crashes when running over 20fps in a populated area. Happens to a few other people I know also.

  • ChrisMFMurphy Phil McHunt (@ChrisMFMurphy) reported

    @JagexSupport @RuneScape @OldSchoolRS I’m having trouble getting my password back and the robot phone line is not helping 📢📢 please help

  • cc_fiji Cullen (@cc_fiji) reported

    @RuneScape @JagexSupport On 5-4-2022 I was muted without evidence by @JagexSkynet the mute was successfully appealed. In the message I received I was told that further issues may lead to a potential perma mute, not specifically that it was "my last chance" (1)

  • maniaxtriple aziz (@maniaxtriple) reported

    @DomkusMindaugas @JagexSupport I also encountered similar issues support service were just useles @AgentFemiv helped

  • BalckPlays Zachary Balck (@BalckPlays) reported

    @JagexSupport I've been having issues for days and can't get in contact with anyone from Jagex

  • JagexSupport Jagex Support (@JagexSupport) reported

    @MrMezMorris @OldSchoolRS @JagexAsh Hello there, we are aware of some temporary connection issues and working on a fix. Sorry for the inconvenience! -Kamila

  • Da77asBoy Alex Baumann (@Da77asBoy) reported

    @OldSchoolRS $12 per month & always have some issues..

  • cc_fiji Cullen (@cc_fiji) reported

    @RuneScape @JagexSupport This type of inconsistent moderation makes it extremely difficult for a player to comprehend what rules are actually being broken, and how to change behavior moving forward to avoid further issues. Yet @JagexSkynet continued to use

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