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RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cuernavaca, MOR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • andy_barlow93
    Andy Barlow (@andy_barlow93) reported

    @OldSchoolRS Just Fix my RNG you frauds

  • baldeggrs
    Fkgkgmg (@baldeggrs) reported

    I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

  • p0op5_OSRS
    Derek/Spnd/p0op5 (@p0op5_OSRS) reported

    @OldSchoolRS 1 week to fix the Pride cancellation mistake

  • VelvetBanana69
    🍞 (@VelvetBanana69) reported

    @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

  • MooninRun
    Bob (@MooninRun) reported

    @JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?

  • Qballa69420
    Quentin Phelps (@Qballa69420) reported

    @JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!

  • Crypto_taiz
    Cryptotaiz (@Crypto_taiz) reported

    @OldSchoolRS Fix it for Canadians

  • NoFlexFults
    Dave (@NoFlexFults) reported

    @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

  • OGAntique
    Antique (@OGAntique) reported

    @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

  • TheKragmeister
    Deport Them All (@TheKragmeister) reported

    @BatCanary13 @Moustafo420 @OldSchoolRS Wilderness expansion not delivered, still. Buggy *** servers and events constantly DDoS'd. Child groomer/**** celebration events. Bots out the *** with no consequences. AHKers out the *** with no consequences. Constantly recycled material from RS3. This game is going down. :)

  • LuboValkov
    willCodeForFood‼️ (@LuboValkov) reported

    Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

  • Grove_St1
    Grove St (@Grove_St1) reported

    @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If live in the game and have nothing else going outside it.. then that sounds like a you problem.

  • BassManQuick
    Seabass (@BassManQuick) reported

    @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

  • kursedy0u
    Tony Magee (@kursedy0u) reported

    @OldSchoolRS Any fix for the players that have been falsely banned yet?!

  • ShaneHummus
    Shane Hummus (@ShaneHummus) reported

    1. THE EARLY STRUGGLES: Started in 2017 just to watch videos. Made content attempts at the library using bootleg Sony Vegas. Made multiple channels over the years - Runescape gaming, pharmacy advice, study tips, life hacks. The problem: I'd upload a few videos, then quit when they didn't immediately take off.

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