RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Nik
(@eyeDoge) reported
16 year old Runescape Etsy merchants talking about the issues with developing and updating Runescape. Please just keep printing your 3D crap and keep your terrible opinions to yourself.
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silver van
(@slbnpls) reported
@JagexSupport Is there any way I can change my login username? My account has been recovered so many times from people knowing it, I feel like. It's not the email login one; I made my account in 2006.
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adde chergui
(@AddeChergui) reported
@JagexSupport That's the thing. my evidence is the earliest and most accurate. I can provide with info regarding when i moved, where and its zip codes. Even trans id's, two passwords which were the only ones used. I can provide with everything BUT internet provider service. So WHY do you deny?
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Nicholas Lynch
(@chefnicklynch) reported
@JagexSupport I keep getting error code 15. I've tried many times over the past few days and keep getting the same error. And I'm now no longer at home on my normal ip. I'm out of state taking care of a terminal ill family member. I can prove the account is mine. It needs to be locked for now
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Code Monkey
(@StormriderHQ) reported
@JagexSupport @JagexAsh This is an example of the problem I was talking about. I hope some addresses this at some point, it's beyond frustration.
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silver van
(@slbnpls) reported
@JagexSupport My accounts been recovered numerous times with my Authenticator enabled; they would change the email and disable the Authenticator. I feel as if the only way to truly secure it is to change the login name. Is there absolutely no way for you to change it internally?
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Mendi
(@Mendi42326368) reported
@JagexSupport Hey, I can't get access to some parts of the website. I've had error 15 for a week now. I've tried everything. Here is this incident ID: 980000340076933870-143969300985940107. I'm just trying to access account recovery for my original account back in 2013. Thanks
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Smithy
(@Smithy_TV) reported
If I was the runescape Agony Aunt, what would you submit as your runey problems or want advice on?
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WayneTable
(@WaynesTable) reported
@Antivaxer_rs @OldSchoolRS @JagexAyiza Piggybacking - thoughts on trouver parchment for kits+mutagens so we can pk with them? I don’t see an issue with ancestral bc kits are removable. Mutagens are harder I suppose bc it’s a permanent change when adding a vial
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Sweet__Skrilly
(@Sweet_Skrilly) reported
@JagexSupport I’ve already done that too. It told me my account didn’t exist for the hundredth time. I have told you guys that a million times now and nothing to fix my problem. You guys are the shittiest support team in the world.
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MuzMcBoy
(@muz_boy) reported
@JagexSupport hey its me again , i still cant recover my account having exactly same issue (biiling details) that it is not even mines ,remember account hacked i submmit strongest and earliest information on the form ,but u still asking for those details.(need answer not link).
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J4mG
(@Odencey) reported
@JagexSupport I believe I was wrongfully banned for Botting due to switching clients from Runelite to Steam or Hijacking. I was away on holiday and I came back with a disabled account. I don’t know what happened? I already did my first appeal and the issue was never addressed.
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Mohammad Nadeem
(@Mohamma95370260) reported
@JagexSupport I can login and play on RS3 client BUT cannot login to RS3 website.....Basically, it says " Error! Your login or password was incorrect. Please try again " and also " If you are certain you entered your details correctly then your account is currently being protec."
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Leland I
(@LelandOSRS) reported
@UIM_McKennon @OldSchoolRS Or make it so that only non-UIMs can use. This isn’t really an issue.
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adde chergui
(@AddeChergui) reported
@JagexSupport FIX THIS! i cant keep playing back and forth with my hacker because you can't seem to decide who the real owner is.
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