
RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Wentzville, MO | 1 |
Newton Falls, OH | 1 |
Lewisville, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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LA_MAGIC MAN (@KingsmenDello) reported
@OldSchoolRS there's a problem with game where group ironman somehow still isn't out please fix!!!!!!!!!!!
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AgentAlex367 (@Agentalex367) reported
@JagexSupport No this doesn’t help. I CAN’T ACCESS THE ACCOUNT ATTACHED TO MY STEAM ACCOUNT. Thus I cannot login and unlink the account.
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Golden_Pleb (LET PURES USE SLEPEY TABLET!) (@golden_pleb) reported
@OldSchoolRS How did Phosanis parasite get broken? I don't enjoy hitting it 6 times to kill it. Fix soon?
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Benrab1 (@Benrab11) reported
@JagexSupport I've been having an issue for the past 6-8 months where I can't hop worlds or go into clan citadel. Every time I try it kicks me back to login/lobby and tells me "malformed login packet" and I need to restart my client. I've tried clearing caches and clean install
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thijs (@thijsfio) reported
@OldSchoolRS Went to do Phosani's Nightmare after the update, I couldnt deal dmg to the boss in the 4th phase. So eventually i died. Went back to pick up my stuff, but the npc says there is nothing there, lost my full twisted ancestral + some other stuff. Please fix this
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Zach Bartok (@BartokZach) reported
@RuneScape @jagex afraid of doing new boss now since I died multiple time and death didn’t have my items and had to reclaim from grave stone thanks for costing me a lot. Fix this bug. ASAP thank you!!!!!!!
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Jack Stanjer (@jack_stanjer) reported
@JagexSupport Hi, ive spent a very long time trying to get my account back, do to an issue with my registered email. We finally fixed the issue and I got to log in! Since then ive tried to login again so my friend could also reminisce, but it seems I have been pernamently banned
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Official W83 (@W83Official) reported
@tikoliouyu @OldSchoolRS It's just a BS update. Why do we need to go through all the trouble for a 2nd time for no rewards? Only for 5 lines of lore?
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Megan Brown (@meganxbrown1) reported
@JagexSupport But I wasn’t cheating - I was using your application that I downloaded from your website. I submitted saying my account must have been hijacked and there was also some pin I didn’t have access to when I tried to login after a year.
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owen (@nolongerintocar) reported
@JagexSupport i’m getting error 15 on the create account page
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Druhque (@druhque) reported
@JagexSupport my account got banned for macro on oldschool but i don’t touch old school. can i get my account appealed or you guys get a legitimate support team that actually have an email or live chat to help with these issues?
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Damian Price (@DamianP43227531) reported
@RuneScape unable to run RuneScape keeps getting stuck on loading application resources? Any idea on a fix or is this an issue currently?
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General_Iroh1 (@General_Iroh1) reported
@OldSchoolRS There was a minor timeline error in the Night at the Theater quest rework. In the bloat room the steel boots hanging on the hook were chopped off from the mage adventurer sent in. They wouldn't be there back during the initial creation of the theater. Great story & lore though.
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RummageAround (@AroundRummage) reported
@JagexSupport #runescape I have got my account back already, that’s not the issue!! The issue is that I was hacked last night and being a loyal customer of yours I’m SURE you can rollback my account so I have my stuff back Right? 15 years of loyalty you can help right?
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Emma Kitty (@EmmaKittyO) reported
@RuneScape @JagexHooli im loving free death week but please dont use the ‘event’ as an excuse to not have to fix it