RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Belo Oriente, MG | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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jordan nicol
(@jordann14795328) reported
@JagexSupport broken my phone for authentication and don't have registered email. Any assistance?
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Soflo_Cini
(@J_a_s_o_n58) reported
@OldSchoolRS Please fix iPad app… on iPad Pro 2020 trying to pk. The app randomly shuts down on me every few minutes cause if me to constantly get smited… and my keyboard can type but I have to go on onscreen keyboard to send the msg…
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Tristin Vandamme
(@TristinVandamme) reported
@OldSchoolRS I would really like some improvement on your customer service and account appeal department. People spend how many countless Hours to grind to have it then hacked and get banned on. Please do something to help your customer. Thank you
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Brandon Tompkins
(@TheHerosJ3rny) reported
@JagexSupport Hi, after a recent update my mobile client continuously gets a "cannot connect to server" error, despite me having a strong internet connection. I've tried uninstalling and reinstalling the app, logging in through the website on my phone, etc. Nothing seems to work plz help.
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angryclaws
(@angryclaws3) reported
@JagexSupport I have a problem with my account, I lost access yesterday afternoon and I have sent many recoveries and they deny them immediately, please could you help me I don't want to lose my account :C
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The Science
(@jszpicki) reported
@Real_Life_Dad lol My oldest got me playing RuneScape (OldSchool). And now I have to get to level 99 in everything... (Because my brain is broken and I have to finish everything I start) And he's laughing his a$$ off at me because of it.
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suzanne
(@TheTrashbang) reported
@Wanderlustin oh god I just had a memory float up of freaking out and logging off runescape because it turned out that the stranger I'd been playing with for the last few hours was... a girl? (I thought I'd get in trouble? for some reason??)
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Yehison
(@Yehisondejesus) reported
@JagexSupport @Nwf093 I have sent everything I remember about my data and it is denied. to the previous state because no one has my login details. I made the request to change the mail to be able to put an authenticator and do the average varrock diary and they blocked my account is srsoupi I am from
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du3aa
(@Du3aa1211) reported
@Ye_Im_Ant @JagexSupport I also encountered similar issues support service were just useles @Divine_temi helped
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Arisugawa
(@ArisugawaRS) reported
@RooK_OSRS @OldSchoolRS Nope. It was very unfitting for a login screen.
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Mehmet
(@Uchiha_Mohmot) reported
@JagexSupport Hello, JagexSupport it's been awhile that I played Rs so I launched my client back up but there is a problem the email my account is registered on I can't access it anymore its an old email from 10+ years ago could I please get some help to change it? Thank you
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Micheal jekkins
(@bamboo10245) reported
@DevinWi50170533 @JagexSupport Beware of this bots in the replies I have been scammed 2times dm me I know someone who can help you out with this he helped me too recently same issue
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jordan nicol
(@jordann14795328) reported
@JagexSupport needing assistance . Broken my phone for authentication and don't have access to registered email
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StepBruv
(@StepBruv) reported
@SoupRS @OldSchoolRS why this is a problem is because once you use authenticator once on the jagex launcher you dont need it again. if someone has access to your pc at all with this being a thing, they can change your name, request a password/email change, link accounts to it like steam
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zzz RS
(@kjmff19) reported
this ******* problem has been there for more than two years, and the worst thing is that there is no apparent solution by any mod, and now what do I do with my community? I only ask you to fix this ******* mistake @Jagex @OldSchoolRS
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