RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Sleepy Bweezy
(@Hearing_Eyez) reported
I forgot my runescape login info... What ********
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AeroSpectre
(@SpectreAero) reported
@JagexHelpFrost @JagexSupport Im trying to login to OSRS, but attempting to login to RS3 will give me malformed packet error too. I recently received an email regarding osrs steam beta in my email, but I'm not sure if this is from Jagex or not. They given me a code to enter into Steam. Is that from Jagex?
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Driky🤓
(@Driky_) reported
@yolo20003 @JagexSupport Like that ******!!!!!!🤧 I advise you contact Cyber_000_hub on instagram, he helped got my permanently banned account back so he should be able to fix yours🤔
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Abe
(@abe_no123) reported
@JagexSupport im meghan Iv is the display name don't want to mention login as it is sensitive information
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Linsaymarie
(@Brighton_whites) reported
@Psychedelish1 @JagexSupport I had similar issues @Steven_BMoore helped me retrieve mine in few minutes
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AeroSpectre
(@SpectreAero) reported
@JagexSupport Also, I just wanted to add that I have tried to login to my account everyday. Through mobile, vpns, etc, and every time I tried it I get the too many login attempts message. How is it that I can't login but the hackers can? Can there be some investigation to this issue please?
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Steven (Fair) 🦈
(@PolarBroSteven) reported
@CantMe98 @RuneScape @Charis_Rs The fact the fix is unplugging a display cable every time... maybe fix the issue instead lmfao
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DemonicRasta
(@Demonic_Rastaa) reported
@JagexSupport hi im having trouble logging in, its giving me constant "too many login attempts" ive tried all the troubleshooting on forums
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Sweller_AF
(@AfSweller) reported
@JagexHelpFrost @JagexSupport Correct login name yes, and I created it after Nov 2010 and still use the same email that was first registered
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Thomas
(@ThomastheSock) reported
@OldSchoolRS I'll probably quit if you casually stop polling high impact changes like this. If you won't poll it because you know it won't pass, then maybe the issue you think it is isn't a real issue to the players. The game's never been better, work with it.
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Invicta Mar
(@CantMe98) reported
@PolarBroSteven @RuneScape @Charis_Rs I refuse to unplug my display cable in order to fix the issue. I just constantly close and reload the game til it works and if such doesn't load guess I'm spending my time doing something else lmao
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Is It Fox?
(@isitfox) reported
@intothisstory @King_D0GE @OldSchoolRS Also it's literally impossible to fix bots. You can mitigate it but it is literally impossible.
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AeroSpectre
(@SpectreAero) reported
@JagexSupport Hi, like I said, I have tried everything stated in that email, and sent in an appeal. I have since gotten a reply on my email about a beta. I managed to login, but unfortunately I have already been hacked. My bank pin was disabled by the hackers. -
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AeroSpectre
(@SpectreAero) reported
@JagexSupport I have also logged in to the osrs website ever since I couldn't log in to check if my authenticator is still on, and it is. My authenticator is still on, so how did they manage to login to hack my account? This is the second time that I have been hacked. -
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AyeSee
(@RealAyeSee) reported
@JagexSupport @JoshuaM88005772 Sorry josh there customer service is pretty mediocre. They just refer you to automated forums and troubleshooting tips. Never give any real help .
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