RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Drammen, Buskerud | 1 |
| Avondale, AZ | 1 |
| Sussex, NJ | 1 |
| Cuijk, nb | 1 |
| New York City, NY | 1 |
| San Francisco, CA | 1 |
| Manchester, England | 1 |
| Urbandale, IA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Twisted (@ItsTwisted99) reported@JagexSupport I'm having an issue regaining control of my character. My friend upgraded my Jagex account to his email and I want to swap it to mine. He did so without reading and asking me and a Jagex stream said account sharing isn't a big deal as long as it's not game breaking.
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luvvaasha (@luvvaasha0) reported@JagexHelpFrost @fffFlux @JagexSupport Send a direct message to Vikcrake_ on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay
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Joe (@_StoicJoe_) reported@JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider
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Nathan Herbertson (@NathanHerb82551) reported@JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.
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Ronkas (@ronkas6) reported@1davidj @OldSchoolRS mistakes should be punishing, if you chicken it has too much room for error/**** play
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Candy Newb (@Candy_Newb) reported@OldSchoolRS Damnnnnn this was one thing I was WAITING for... Shame @Jagex, first you let "redundant" employees go to save money. Now you scrap this? What's next, paid for premium worlds with enhanced security? If it's genuine Engine/Code issues just tell us, don't say "scrapped"
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CrudeBunny (@Samyazas) reportedEverytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..
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Luke (@HyruleLuke) reported@OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update
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fenix (@fenix_X0) reported@OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before
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Taab_NA (@Taab_N4) reported@DaemonReiji @OldSchoolRS The issue here is that you chill at the wrong bank if you ask me !
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ArtisanBubblegum (World Famous) (@ArtisanBG) reported@kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.
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JB 22 (@JBellingham22) reported@JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2
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Lutrios (@Lutrios_) reported@KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.
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Andy Barlow (@andy_barlow93) reported@OldSchoolRS Just Fix my RNG you frauds
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Lutrios (@Lutrios_) reported@KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution
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