RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • astafghanista sapilai (@astafghanista) reported

    @chicken___p @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #kelvtoolz on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • SaddBanned BannedAndSadd (@SaddBanned) reported

    @JagexSupport @OSRS Since you can't seem to respond with either proof or a reason to why I was falsely banned. I'll donate 5500£ to whatever charity you would like if you can show proof that I rwted. I can prove you just take people's hard work away for no reason. Fix this...

  • JagexSupport Jagex Support (@JagexSupport) reported

    @_SamuelBoyer @OldSchoolRS @Jagex Hello, Thanks for flagging, the issue should be solved by now. Sorry for the inconvenience. Thanks, mod yeab

  • DakotaC80835164 Dakota Cook (@DakotaC80835164) reported

    @OldSchoolRS servers down??!?!

  • Mr_Slabss Nick (@Mr_Slabss) reported

    @OldSchoolRS servers down noooooo

  • rigney34 ian rigney (@rigney34) reported

    jagexsupport please help. just tried to login to my account and im locked out. no longer have access to the recovery email and submitted all of my details to attempt to recover my account but wont be able to get it because my original email has been deleted. @JagexSupport @Jagex

  • aliakba64584688 ali akbar (@aliakba64584688) reported

    @OldSchoolRS Hy we can't find worlds they still loading issue please solve it we update the game but that happens again

  • MORTADAG1 مرتضى بشير فضل الله (@MORTADAG1) reported

    @chicken___p @JagexSupport Talk to SOFTWARE_CYBERTECH18 on Instagram he helped me with the same issue.

  • JagexSupport Jagex Support (@JagexSupport) reported

    @working_lauren @RuneScape Hello there, the issue should be now resolved. ~Mateusz

  • DanielE50326352 dannywilliams (@DanielE50326352) reported

    @hsywjsbeu @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance

  • Olympus073 Olympus07 (@Olympus073) reported

    @JagexSupport @SlumpdYa @OldSchoolRS Basically us worlds kept disconnecting last night. They had extreme lag logged users out and for me I couldn’t even log into a few of the us worlds.

  • FreedomGangOSRS Freedom Gang (@FreedomGangOSRS) reported

    thanks jagex for making me waste my time and money on a raid. fix your game! @JagexSupport @JagexAsh @OldSchoolRS

  • AMITDubariya1 Amit patel (@AMITDubariya1) reported

    @ObzMaulz @JagexSupport Support services sucks I had similar issue support service weren’t helpful @ifox97 helped.

  • Woji95 Woj 🇵🇱🇺🇦 (@Woji95) reported

    Server lag all across @OldSchoolRS

  • CDaddy90 Call of Daddy90 (@CDaddy90) reported

    @Juiceman4203 @OldSchoolRS You can still play perfectly fine. And in the ToS, it says "limited to server availability." So you've already agreed to not be compensated for server issues.

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