RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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as
(@saltan6810) reported
@Marcusterry14 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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07706705615
(@yyroda33) reported
@emil55880060 @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on IG ALPHA_TECHIE with my backup account, the dude was really good so maybe you should try him out instead
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frank blessing
(@frankbl43765041) reported
@belet_mirkelam @JagexSupport I was having similar issues like this after hours of contacting support and they claim to help without doing nothing a friend then recommended me to @knightgohard helped me resolve it I bet he could also be of help to you
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tek
(@zxv098876zxv) reported
@FieelChannel @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Mike Connolly
(@mikeconnolly92) reported
@JagexSupport I’ve submitted multiple recovery requests that included a new contact email in the comment section. I do not have access to the comcast email anymore because they deleted it when I dropped their service. I have not received anything saying if my requests were even reviewed yet.
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larry
(@thzeir) reported
@mikeconnolly92 @JagexSupport Message Aresfixx on Instagram they can help you resolve the issue
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joost
(@klootjoost) reported
@JagexSupport im playing now for over 17 years never did anything like botting. i put thousend of hours in this account for many years membership. and this is how you guys threat me? your system is broken. alot of People getting a false ban. its not fair please check it
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bent
(@bentsmore) reported
@JagexSupport @ChrisConcialdii Lol jagex automated customer service is absolutely garbage and needs to be abolished 5 years ago.... get customer service reps we pay you!!! We deserve customer service
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20
(@wedeail1234567) reported
@betraeyd @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago
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Law MS
(@lmtsvtec) reported
@JagexSupport Thanks for the response. Yes, I've tried everything. I can login without any issues through Steam. However, it seems that the issue only occurs with the Jagex Launch and the RuneLite client. I really want to use the RuneLite client as it has a lot of QoL features.
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as
(@saltan6810) reported
@hassantarek535 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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JagexHelpStevie
(@JagexHelpStevie) reported
@Davie51458441 @JagexSupport No problem
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as
(@saltan6810) reported
@lezbehonest824 @RuneScape @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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20
(@wedeail1234567) reported
@hassantarek535 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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frank blessing
(@frankbl43765041) reported
@mikeconnolly92 @JagexSupport I was having similar issues like this after hours of contacting support and they claim to help without doing so a friend recommended me to @knightgohard he helped me recover my game I bet he could also be of help to you