RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • No1sDad No1s Dad (@No1sDad) reported

    @JagexSupport theres also no option for my issue.

  • slayer_osrs Aaron in Thailand (@slayer_osrs) reported

    @OldSchoolRS Seems like people in the UK run across problems with the heat quite often. When I moved to Thailand, I just installed air conditioning in my home. I suggest doing the same.

  • modashismydad 🌞Summer of VERF IS A RACIST🏝️ (@modashismydad) reported

    @OldSchoolRS fix the servers

  • Aidenn_RS Aidenn RS🏳️‍🌈 (@Aidenn_RS) reported

    @RuneScape It seems this patch week also broken the croesus skilling area (outside of the boss) - after every 1 resource you instantly stock and have to click again to gather another resource? seems to be hunter area, bug report submitted @JagexSupport

  • ___glove___ glove.loopring.eth 🏴‍☠️ (@___glove___) reported

    @lightfeatherGMI @Guvna9 @1337trees420 Lol it is a pretty repetitive game. I think I was about at this point when I quit back in the day. That account was automatically moved to the new RuneScape. 😮‍💨 That's the problem, I don't have a ton of time to play 🥲 so many things in the world to occupy time, my kids 🥇!!

  • flemsh flemsh (@flemsh) reported

    @JagexSupport Hey thank you for the quick repsonse but i'm certain that it's not a connection issue. I saw that if you get another error like wrong password for example the same problem happens where you can't click on any prompts. Maybe one of the devs can look at the code for error messages

  • CapeChampion Champion's Cape (@CapeChampion) reported

    @itssennyy @OldSchoolRS I'm remaking another Entry that won't involve any copyright issues. Thank you for your support. :)

  • PK_Blane Peace Keeper (@PK_Blane) reported

    @JagexSupport @Proxii @JagexQuill I did not use a 3rd party software and neither did my family member. You just want to make excuses to not fix the problem because your support has been the most broken garbage for years. Not to mention Jagex Quill flat out lied. You are scammers.

  • JagexSupport Jagex Support (@JagexSupport) reported

    @alexander_allum @Jagex @OldSchoolRS Hello, even though you remember the account log in details, I would still ask you to submit a ticket via the link provided to you before so that we can investigate this issue for you further. ~Mateusz

  • LonesomeCrow72 PosthumousMalone (@LonesomeCrow72) reported

    Problem may have been a keylogger or something of the sort but that doesn't do me any good at this point and I have completely missed out on half of my three months of Runescape membership I paid for, and now got charged again for another 3 months and can't go in and cancel it.

  • HodumShivah86 HodumShivah🇳🇱🎮💡🔌⚡ (@HodumShivah86) reported

    @OldSchoolRS You fix the chat?

  • chido_sensei ChidoSensei (@chido_sensei) reported

    @JagexSupport We already went there and literally every other page on the whole supposedly "support pages" from jagex.. This issue is found nowhere on the site! Shouldn't it be a higher priority issue? You send me to this page that's made for people missing 50% of their brain, ty for nothing!

  • Captmhummel Matte Hummel (@Captmhummel) reported

    @RuneScape Nothing like having your idle account hacked and banned while you didn't play it for 6 months. 10+ years of no problems..... what a waste of money and time. Maybe invest in emailing and temp locking out for new ip address, to help confirm... i'd still have my account.

  • HodumShivah86 HodumShivah🇳🇱🎮💡🔌⚡ (@HodumShivah86) reported

    @OldSchoolRS When are you going to fix the chat bug?

  • papador132 דור דהן (@papador132) reported

    @JagexSupport @JagexSupport hi again, i still did not get a respond yet, i am not sure you understood my problem so ill try to explain it simple, i don't have my authenticator and my mail is problematic and it takes a lot of time to send a disabling link. i have tried recovery but did not work

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