RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 1 |
| San Francisco, CA | 1 |
| Manchester, England | 1 |
| Urbandale, IA | 1 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Scunthorpe, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Uncle Phil
(@philnsharp) reported
@RuneScape Can you also fix the health bar issue that causes them not to sync properly. My kills look like they die at half health
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Pudgeyyyy
(@Pudgeyyyy1) reported
@JagexSupport I remember the login e-mail, but not the e-mail registered to the account
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Robert Desmond
(@RobertD49732603) reported
@JagexSupport hello - thats my issue i deactivated my authenticator MONTHS ago & its suddenly come back - i dont have the auth set up............ because i got rid of it MONTHS AGO my accounts are locked. when i try to login on the website it says my passwords incorrect for all 10 accounts
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JagexHelpStevie
(@JagexHelpStevie) reported
@undeadhidan If you'd like to ask for assistance from Jagex, then that is @JagexSupport - But other than that you'll need to keep on trying to get your registered email changed because of the trouble your having with getting emails with your current registered email.
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JagexHelpStevie
(@JagexHelpStevie) reported
@undeadhidan @JagexSupport I have flagged about your account & issue :) I'm now waiting for a reply.
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DavidKIG
(@KigDavid) reported
@JagexSupport I did sorry for sending more than one tweet just freaking out because I want to take care of this problem and want to give you guys your money so I can play again
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Graham
(@senken12) reported
@Testycoal @JagexAsh @JagexAyiza The main issue is the refusal to admit that RuneScape gold has real world value, just because it causes a mountain of issues legal-wise which Jagex don't want to deal with as a company. The simplest solution is actually the best solution in this scenario. Delete the duel arena
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corey
(@OSRSFlare) reported
@JagexSupport This is the issue. The account is now secure but the 245 pound worth of debt is not my debt to pay. I need that cleared because it isn’t fair.
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Reed
(@tdowlee) reported
@JagexSupport I can’t recover my account and can’t remember the email I had used for my account. I can’t use my Auth either due to my phone being broken. Any help here would be appreciated. I have transactions to prove ownership
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Querys
(@Querys7) reported
@Dr_Linden @JagexSupport @JagexTyran This is an issue. I have 3 friends who have the same issue for the past month. They are submitting transaction IDs, exact cr8 info, used passwords. Yet they get denied for billing/cr8 or cr8/recov or cr8/contact. Something wrong is going on with the recovery team.
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Robert Desmond
(@RobertD49732603) reported
@JagexSupport my accounts became locked with the account locks but all of them have had the authentication re-activated... i dont have the auths anymore obv. im not trying to recover my accounts as they havent been hacked, can i give someone my login ffs or RSN to actually look at the acc?
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TRACY SERWAA
(@tracy_serwaa) reported
@JaxRoadhouse @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Skremax ∔
(@SkremaxNetwork) reported
@PygmyRs @RuneScape At this point, you have a problem lmao
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King Exile
(@xIIExile) reported
@JagexSupport Can you please explain how anything there is offensive enough to warrant a mute? literally talking to people in public chat nothing is offensive lmao, if they have an issue use the ignore feature implemented that they should probably know about considering they're a player mod :)
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CluelessUri
(@CluelessUri) reported
@gabetheloser @Onka_osrs @OldSchoolRS The exact solution to this problem before they state a time, why can you justify one person not doing a “simple google search” vs everyone else going out of their way to convert
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