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RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
San Francisco, CA 1
Manchester, England 1
Urbandale, IA 1
Sydney, NSW 1
Upton, England 1
Heidelberg, Baden-Württemberg 1
Scunthorpe, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • jessicuhcha
    Jessica (@jessicuhcha) reported

    @Lachieontopp @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • VinceMendicino
    Vince Mendicino (@VinceMendicino) reported

    @JagexSupport this is a legal issue and I will need jagex to contact me before I contact my lawyer.

  • jessicuhcha
    Jessica (@jessicuhcha) reported

    @Arc_OSRS @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • Kelsiara1
    Kelsiara (@Kelsiara1) reported

    @RuneScape Is there a problem with purchasing Premier membership via card on the website? The white circles are going round repeatedly, for several minutes, like it's stuck. It hasn't yet asked me for the card number/expiry etc. Anyone else have the same problem? 😳

  • skeeter3113
    Derek Voss (@skeeter3113) reported

    @JagexSupport so there is no rectifications for your mistakes when you ban someone in #osrs who hasnt broken a rule?

  • dave10259
    GreyWolf_Sigma (@dave10259) reported

    @Lexlols @JagexSupport Suggest you try @kawasandistro regarding your account issue, to fix it immediately

  • shala1337
    Charlie (@shala1337) reported

    @JagexSupport servers are very unstable for some people. can u check on it? its usually 30ms now 150+. some people have the issue some dont. it seems not to be related to the world but the servers connection to specific people or dns.

  • Alvaromariea
    Alvaro Mariea (@Alvaromariea) reported

    @JagexSupport @JagexArchie @JagexTyran Hey. I was banned for using MM service back in the day where streamers advertised a cc and thought it was safe. After the announcement of jagex confirming its banable I stopped it and still got banned month later (even though) I stopped. The ban is temporary. Other players.. 1/2

  • RobertA87220257
    Robarm (@RobertA87220257) reported

    @JagexSupport Tons of other people on the internet have this issue too! And there’s nothing on your support page to address this, I’ve checked everywhere. 😢

  • Panos_1453
    Panos (@Panos_1453) reported

    @SMITEGame @RuneScape @OldSchoolRS Guardians feel completely broken now. Late game Ne Zha crit hits 59-69 on Sylvanus...like ok...Persephone Bonerush hit for 123...with 725 magical... Ok...I guess we'll hit them for 5-6 minutes and hope none of their team mates show up... How can you be so bad at balancing!?

  • dave10259
    GreyWolf_Sigma (@dave10259) reported

    @RyanHirst93 @JagexSupport Contact @kawasandistro regarding your account issue, to fix it immediately

  • dave10259
    GreyWolf_Sigma (@dave10259) reported

    @ale4317484 @JagexSupport Contact @kawasandistro regarding your account issue, to fix it immediately

  • kevin_jerrell
    Archduke Ferdindad (@kevin_jerrell) reported

    @JagexSupport I’ve submitted a bug ticket but have been experiencing disconnections when trying to play cabbage face punch bonanza. I get kicked as soon as it finds a game and tries to instance me but no problem on other instance worlds (clan cit). #runescape

  • HeckenNoot
    Lil Rope (@HeckenNoot) reported

    @JagexAsh hey Ash not sure if this has a fix but the runescape/osrs websites are both in German for me. I'm in New Zealand and do not have any VPNs on, any ideas?

  • edbelfast
    eddie browne (@edbelfast) reported

    @JagexSupport Hi I have asked about this now a few times but still having same issues

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