RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
| Reading, PA | 1 |
| Pittsfield, MA | 1 |
| Johannesburg, Gauteng | 1 |
| Manchester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Randy Hollis
(@RandyHollis57) reported
@OldSchoolRS Can you link somebody in chat that will help me with my problem I can't login to the correct account...
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John Ferguson
(@Pk3rlyfe) reported
@JagexSupport @JJJUMBO1 Customer service is a joke man. My main of 13 years was hacked and banned while I took a break from the game and I have never gotten a response for the ban appeal. Was 1 year ago now.
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Eric Tillman
(@EricTil69239359) reported
@JagexSupport Hey all! So my request was finally approved, but all that did was allow me to reset my password. The issue I am having is in regards to my authenticator and my registered email. My password did not need ti be reset. What do I do now?
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CuteKitty/Kirsty
(@Cute_Kitty92) reported
Anyone having issues with the Runescape client in compatibility mode? I'm having client crashes as well as it freezing and causing a black screen I can't play on normal mode as my laptop can't run it and steam version just crashes
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Randy Hollis
(@RandyHollis57) reported
@JagexSupport It's the correct login
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TheOperator
(@casper_mamcarz) reported
@JagexSupport Hello, so since i claimed some kind of promotional game pass i keep getting a message everytime time i login. "This wil be delivered after you have completed the introduction to the game" etc. i got 650m total xp. IGN: Wyzic Please remove the message Regards, Wyzic
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Joje
(@joje6828) reported
@JagexSupport I'm having an account issue and I need to make a ticket or talk to someone. I've been through the websites support features and they haven't helped resolve the issue.
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katastrophe
(@katastr85150736) reported
@JagexSupport Hi, I checked the link. It says nothing can be done about restoring items due to technical limitations of osrs. Luring was there but a glitch or faulty mechanic was also part of the lure (?) So considering that, can nothing be given back or done about it ?
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Mod Light
(@JagexLight) reported
@chilla_rs @OldSchoolRS This should be fixed now, please let me know if there's any issues
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LeGOAT Fan ,7️⃣
(@khalidanazy99) reported
@Daniel_Paul42 @JagexSupport Write to CYBERKACK on Instagram I had the same issue last week Thursday, But it was resolved immediately after I wrote to him and my funds are being recovered
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TheOperator
(@casper_mamcarz) reported
@JagexSupport I did get the Keys and runecoins back then already. i dont know what else there is for me to claim. Wouldnt it be possible for you guys just to remove that message for me? had the same problem on the steel series promotion. Regards, Wyzic
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Skim Zimble
(@doodoobooboocoo) reported
@JagexSupport i changed my email recently and now when i attempt to log in it asks for authentication code which i never turned on. I never receive the emails to turn it off and your support page is worthless. How can you fix this???
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HarryAdams
(@HarryAdmes) reported
@BourbonPS @JagexSupport DM _.coder_pop._ on Instagram to fix it he just fix my Gmail
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Mod Light
(@JagexLight) reported
@AdriianFtw @OldSchoolRS @JagexAsh Fix for this should be out now! We've had a word with the Leprechaun and told him to get himself sorted!
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🉐
(@cuckedbymark) reported
@CRINDOR7 @JagexSupport That not a problem CRYPTOVAULT can help
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