RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Heidelberg, Baden-Württemberg Region | 2 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Braço do Norte, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Corivv
(@CorivvQC) reported
@OldSchoolRS Idk if its the tob instances that make the world lag?
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W H I T
(@WHIT63177066) reported
@JagexSupport I have recovered my OSRS account. The hacker put Authenticator on so I can’t fully log in. I go to remove this and I’m not receiving emails. This is clearly issue in your end. Can you help? I’ve followed the not receiving emails thing, but doesn’t work.
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masie
(@AndMasie) reported
When I was 10 years old I fell for the "free armor trimming" scam on runescape and I've had trust issues ever since
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twotheseater
(@twotheseater) reported
@OldSchoolRS Please fix the total worlds server lag while you’re at it, W450 and 415 are unplayable for any kind of pvm
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Sir xi
(@Sirxi1) reported
@JagexTyran @JagexSupport Can a real person look into my account. "Sir xi" it claims to be banned for real world trading. Never did anything like that. I had already daily issues with login limit when i was hunting crystal implings. So use a vpn. And now im banned?
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Mod Ash
(@JagexAsh) reported
@SteMoore10 Your recollection of RuneScape's history might be a bit rose-tinted if you think this wasn't a problem back then. Even further back in RS Classic the Gowers felt forced to introduce disruptive things like the Fatigue system due to this kind of thing.
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Billy
(@Billy23930900) reported
@JagexSupport so I still can't connect to rs3 mobile on android. Every time I try to sign in it keeps sending me to your cookie policy page with no option to continue, when I press back it says sign in aborted? I can log in pc fine
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Tyler Thursday
(@TylerThursday) reported
@RuneScape Can we get a hotfix for the inventory icons bug before the weekend? It's been in the game for over 24 hours and makes the game mostly unplayable. There are 2 forum threads on the issue if you need descriptions or screenshots.
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Mod Ash
(@JagexAsh) reported
@DJokerio If there's real interest in something, and we can do it before players lose interest, yup, we may well do it. I disagree that we've added so many low-level quests, compared to the rate throughout RuneScape's history. And the equipment rebalance is addressing "core issues".
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Mr.Irrelevant
(@T3chLight) reported
@Jagex @JagexSupport hey, are you all aware of the issue with the android app not launching when on data? Is there a fix? Cause i really need to play asap.
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Swat
(@Swat_The_MVP) reported
@OldSchoolRS I'm not experiencing any of this but if I do, can I report the issues through social media? Due to some disagreements in the past, I cannot use your official forums.
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MagicMemorys
(@MagicMemorys) reported
@OldSchoolRS Could this issue be reduced if servers were manually shut off and slow brought back online?
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Jase 🔭
(@OuterSpaceJase) reported
@OldSchoolRS I get lag (all characters pause for around 5 seconds) on W527 every few minutes, everyone on the world experiences it at the same time.
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Sobe
(@SobeDaPker) reported
@Wiggledd @OldSchoolRS It’s almost as if hiring under qualified , new to rs content developers to fix the games biggest issue wasn’t such a great idea after all..
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Xbright1
(@xbright1x) reported
@JagexAsh @OldSchoolRS Is it possible to get the friends list and cc at login like from eoc / rs2 era ?