RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
Check Current Status
Sign in
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Jesus Jimenez
(@JesusJi26617916) reported
@RuneScape I cant log in, theres an error is it everybody?
-
Marl Karx
(@Marl__Karx) reported
@JagexSupport I know the login email, but I’m unsure if the registered email is the same. I have tried to log in, which takes me to the page for my authenticator code, which i don’t have access to, and which I can’t disable because I’m not receiving the email to disable it.
-
Sylvester Sonmem Tati
(@TatiSonmem) reported
@nicholasluigigb @JagexSupport I suggest your contact SMOOTH _TECH am sure he’s gonna help you fix back your account in less than 30 minutes an all your content will be back. You can also contact him via WhatsApp +1 (218) 241‑6519 Wish you all the best
-
robin granlund
(@obbaish) reported
Awsome service this company has.... @JagexSupport @JagexAsh
-
Stewart
(@StewartH1997) reported
@JagexSupport I’ve noticed over the past week or so that the iPad client crashes constantly nearly every minute or so making it near impossible to play, also before this using lumbridge lodestone also made the client crash, any ideas when this will be fixed?
-
Neotin (Spencer)
(@SpencerNeotin) reported
@JagexSupport I may be one of the 1% that had an issue with the rollback accounts, Any recommendations who to talk to? I would like my account back. I just noticed today. @RuneScape
-
Walkers
(@Walkers65236274) reported
@AlexJenner1 @OldSchoolRS SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying
-
Marl Karx
(@Marl__Karx) reported
@JagexSupport I can’t login to check if I’m correct about what email is registered to the account, because the reason I need an email is to disable the authenticator, and I can’t login without disabling the authenticator.
-
Foram Kren
(@FaragSadeck) reported
@eastsiderchaldo @JagexSupport You can text @Cenhaticol now to fix your account immediately
-
Jason Eccleston
(@JasonEccleston) reported
@JagexSupport #Runescape Hello, I'm not sure what exactly to detail here, but my account of 10+ years was perm banned for what I believe should be at most a minor macro (gear switches). I would really appreciate any help on this issue. I'll provide whatever info required.
-
Único campeão mundial fifa do sul
(@colorado777896) reported
@JagexSupport #RuneScape #OSRS I have a problem with my authenticator, my phone got stolen, and i dont have access to my email anymore, because the domain no longer exist, the account is 11 years old and the recover is not working. IS there a way i Can contact you guys directly?
-
Foram Kren
(@FaragSadeck) reported
@nicholasluigigb @JagexSupport Contact @ChiStianMuSa now to fix your account immediately
-
NA Fe
(@NAFe03549895) reported
@mysticraq @JagexSupport Same boat as you my man they need to do better this customer service they have set up needs a complete and utter revamp
-
Perch Merkins
(@HyprSpcDispatch) reported
@JagexSupport @JagexTwisted im still waiting for my acc "PerchMerkins" to be unbanned. I secured it and set up 2fa. I have loads of evidence to show ive never broken any rules in the 5500 hours that Ive played. Kinda rediculous how nothing has been done yet.
-
Gerard Valente
(@Bubblegum_Sz) reported
@JagexSupport Hi Jagex, my name is Tiago and I play with 2 characters on RuneScape, I've been facing a problem for a few months where I can't enter the game through the Client and I can't even enter the Runescape website, are you aware of this problem? I got IP Banned?
Check Current Status