RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Belo Oriente, MG | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mt Edens
(@mtedensEST) reported
@JagexSupport What other advice can you give me? I have so much info in there and its still not satisfing?? You think I didn't focus for the 12 times?? The system is gliched and needs fix. Or fire the monkey who can't realize the info is good and account is mine! Wtf!!
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Mod Spyro
(@JagexSpyro) reported
@EXRS6 Hey there! You'll need to speak to the @JagexSupport team to discuss your ban and the options. Unfortunately I cannot assist with this issue 😕
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k
(@DeStille030) reported
@OldSchoolRS Customer Service is always bad at Jagex this has been since like 2009 after that everything went downhill. Look at this survey lmfao
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Dk
(@RsDK1105) reported
@JagexSupport The link just directs me to submit an appeal then I sign in and takes me to my account status page. I can’t submit an appeal because it’s still pending. It’s been pending for over a year. And it does not tell me what evidence or rule I broke in the evidence column.
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Dk
(@RsDK1105) reported
@JagexSupport I never received a determination on my appeal. I know the rules and should not of been muted in the first place. Thousands of dollars and hours on that account I wouldn’t even risk the black mark. This issue isn’t a fake sob story it’s an issue that your system has created.
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aegonleconqueror
(@aegonleconquer1) reported
@JagexSupport Hi I've recently experienced much higher than normal (10x) ping to my local servers, I've gone through troubleshooting steps and haven't noticed lag on anything else, only oldschool servers. Any advice?
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🌚 🧙♂️🦷卄€คт 👽🧚♂️🦝
(@im_heat) reported
Figured out my runescape login and password from 2007 so now its time to regress!
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Dylan
(@Irn_Bru_Ftw) reported
Anyone got any potential remedies to fix motion sickness on games? I swear the only two games I could play without being sick is RuneScape and Fifa. Normally FPS games I'm good with too but earlier I was watching Cyberpunk gameplay and I almost threw up due to camera motion.
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kaylie
(@kayliexo7) reported
@Zx10rrs @JagexSupport I had similar issues contacting support but nothing changed until my cousin recommended @AutoConnectMN that dude is good
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Mod Ash
(@JagexAsh) reported
@RandyHollis57 For account help, the Support team's JagexSupport on this platform. Try mentioning what kind of problem you're having with it, when you contact them. P.S. If you do decide to contact the "unofficial" people who are advertising their services to you, do watch out for scammers :)
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Xmas Bandit
(@xmas_bandit) reported
@JagexSupport I've exhausted every measure on your website, but still have too many login attempts. I've reported it also through your link, and still no help. Any possible way for a login change so I can access my account?
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Harry Powell
(@bjj_harrypowell) reported
@JagexSupport Hi, I waited 7 days since my last attempt to disable authenticator request and i have now re-tried again, it has given me the same error. Can i speak to someone about how i can fix this?
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Robert
(@RobertMonro) reported
@OldSchoolRS I'm fine with those changes they want to make, not all of those who play Runescape are in stable countries, at least the change in the 60-minute mechanics, that's fine with me. Losing all your effort to an external problem discourages anyone.
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Nate Does Life
(@NateDoesLife) reported
Kids today will one day remember DDoS attacks like my generation remembers getting a phone call while playing runescape castle wars on dial up
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Kaikai The german shepherd
(@bigfluffygsd) reported
@JagexSupport I havent disabled the account though this is the issue!
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