RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Weirton, WV 2
Kingston upon Hull, England 2
Chicago, IL 1
Alden, NY 1
Fort Lauderdale, FL 1
Marion, IA 1
Sejong, Sejong-si 1
Antioch, CA 1
Singapore, Central Singapore Community Development Council 1
Batley, England 1
Tulsa, OK 1
Dhaka, Dhaka Division 1
Godalming, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • KingAdamM8 Adam (@KingAdamM8) reported

    @OldSchoolRS I understand this isn't content related but when can we hear any update at all about the fix to the login spamming issue? I have friends who have been locked to steam for months and couldn't play at all before that. Hearing any sort of progress or rough eta would be fantastic.

  • JagexSupport Jagex Support (@JagexSupport) reported

    @Housy51 Hi. Try to log in on a different browser/device or use a mobile data connection. Your issue may be related to a high traffic that may prevent you from using parts of the RuneScape website. Wait an hour or two before trying again. ~Ania

  • ImperialEvil ImperialEvil (@ImperialEvil) reported

    @JagexSupport Hello, still waiting for reply about opportunity to get direct contact to resolve ban problem, which cannot be resolved throught web

  • Taakko12 Trey Stockman (@Taakko12) reported

    @GideonOdike @JagexSupport @nelson oh yea definitely trustworthy. im sure he just needs my login credentials and credit card number?

  • ang_2100 Pure King (@ang_2100) reported

    @JagexSupport Hey, my account was locked for some reason and when I try to unlock it I receive "error 15" Incident ID: 787000310375785889-818610368553355213 what can I do to fix it?

  • SadPhilip PH🚩 (@SadPhilip) reported

    @RuneScape Still not able to login.

  • NathanielFonse8 Nate Fonz (@NathanielFonse8) reported

    @JagexSupport “If you are certain you entered your details correctly then your account is currently being protected pending restoration.” It’s just odd I received the email saying that the restoration process is completed and that I should be able to login.

  • Doughhhnut Rayaan (@Doughhhnut) reported

    @RuneScape hello I can't login to my runescape account :< what's going on 🤔

  • odisho1996 odisho (@odisho1996) reported

    @RuneScape Same here still cant login ?

  • SebasViktor Sebastian Viktor (@SebasViktor) reported

    @OldSchoolRS Besides the togglable chat/popup notification seems to be not working, I just received my first zealot's boots and that popup didn't trigger.

  • Borrow_Iron Borrow Iron OSRS (@Borrow_Iron) reported

    @JagexAsh @OldSchoolRS Any chance of updating Rusty swords, remember a Q&A Stream several years ago about buffing items like Rusty swords and Damaged/Broken Armours, where you could get addy/rune armours fixed as well as adding dragon sword? Give some <3 to Deadcontent on RS PLZ!

  • ladyredbingo Cecelia Borchick (@ladyredbingo) reported

    @JagexSupport can i please get a status update on my main account? I keep getting username/password error or account is currently protected. I'm a premium membership holder on that account and I haven't had any updates on that account in a month.

  • odisho1996 odisho (@odisho1996) reported

    @Trillho_use @RuneScape Lmao how is that even bug it's treasure hunter if that would be a bug jagex would fix it by now but since it is not is not it's reason it is cal luck item some ppl get 2 of the blue gem luck some get 4 or 3 or more so that how it's work whit the luck ?

  • didisen3 Diogo Sena (@didisen3) reported

    @JagexSupport so my account got that problem u had if ur severs and finnaly is open again for me to play on my account, but when i go loggin and check if is everything ok, i saw 2 bonds taken out from me, and i want to know what i can do to recover the bonds??

  • mike74802266 mike (@mike74802266) reported

    @JagexSupport good morning, i have a question, i still cannot login because the login issue. I think when i able to login again, i cant get rewards from easter and spring festival. Will all that rewards every come back, so i still can retrieve them? Please let me know👍🏼greetzz

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