RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Heidelberg, Baden-Württemberg Region 2
Sydney, NSW 1
Upton, England 1
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Braço do Norte, SC 1
Saint John, NB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • HyprSpcDispatch Perch Merkins (@HyprSpcDispatch) reported

    @OldSchoolRS A better joke wouldve been "OSRS customer service"

  • IronScars Scars (@IronScars) reported

    @RickletRS @OldSchoolRS Once again raising the issue of us being the QA and most devs not actively playing the game

  • SlayerWezz Dylan Goss (@SlayerWezz) reported

    @OldSchoolRS @JagexSupport @JagexAsh Is there issues with the system that handles redeeming codes? I have been trying to redeem a membership code but get an error saying to try again later

  • NoTradeMonty Brian Montgomery (@NoTradeMonty) reported

    @JagexSupport I'm having trouble with the account recovery form. Is there someone I can talk to?

  • SmorkOrk Smork (@SmorkOrk) reported

    @KrashKass @JagexSupport Problem number 1 is you think @JagexSupport is of any use

  • stonedsapphic CHORN (@stonedsapphic) reported

    @RuneScape hey idk if this is something other ppl are experiencing or just me but my quest list has had a glitch the past couple days where it’s just… blank. is there something I can do to fix it?

  • Julian260459871 Julian (@Julian260459871) reported

    @JagexSupport Just tried to redeem a 2-day and unfortunately still the same error page. I will try again within the hour

  • shareitbed shareitbed (@shareitbed) reported

    @JagexHelpFrost @JagexSupport The registered email is the same (I believe), though the email login (I use to login) has been removed/delete because I was able to create a new account with the same email login.

  • Kvng_Russo Russo (@Kvng_Russo) reported

    @RIPBennyOSRS @JagexSupport If support doesn't help, maybe you can try IRVING_TECH on Instagram, I had similar issue but he helped Fixed mine

  • _lleek MI_6 (@_lleek) reported

    @stevengentens @JagexSupport If support doesn't help, maybe you can try IRVING_TECH on Instagram, I had similar issue but he helped Fixed mine

  • sanaahm44787521 sana ahmed (@sanaahm44787521) reported

    @SMITEGame @RuneScape @OldSchoolRS Can u fix game fk u smite i get 30 mint ban why fk off

  • shareitbed shareitbed (@shareitbed) reported

    @JagexHelpFrost @JagexSupport So how do I login the account? The login I used to play has been deleted, and I'm 100% sure that it was deleted. I cannot get a password reset using the login as it says "No account found", and I was able to create a new account under the same login I used to login on my main.

  • andreadelamoran Andrea de la Mora (@andreadelamoran) reported

    @VelozArrow @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.

  • shareitbed shareitbed (@shareitbed) reported

    @JagexSupport I just found out my email login (the login i used to login the game) has been changed/deleted.

  • Brayham84510041 Brayham (@Brayham84510041) reported

    @JagexSupport The problem still persists. I really need to change the email address with which my account is linked and I have not been successful. I hope you can help me. I would like to provide more information to the system, but they tell me that it is not enough.

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