
RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Melbourne, VIC | 2 |
Pittsburgh, PA | 2 |
Gaspé, QC | 1 |
Regina, SK | 1 |
Langley, BC | 1 |
Kitzingen, Bavaria | 1 |
Fayetteville, NC | 1 |
Toronto, ON | 1 |
Hampton, VA | 1 |
Birkenau, Hessen | 1 |
Copenhagen, Region Hovedstaden | 1 |
Hoogeveen, dr | 1 |
Sydney, NSW | 1 |
Kingsport, TN | 1 |
Aberdeen, Scotland | 1 |
Lørenskog, Akershus fylke | 1 |
Raleigh, NC | 1 |
Fairbanks, AK | 1 |
Chesapeake, VA | 1 |
Southend-on-Sea, England | 1 |
Kalundborg, Region Sjælland | 1 |
Troy, MO | 1 |
Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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💙SingleDadGuy💚 (@DadOfAHero) reported
@kylejac139 @RuneScape I would never remember a login and password that long haha
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†.† (@Konjchjwa) reported
@OldSchoolRS rolled back an hour? died in kree and lost 500k when i actually had finished the trip before the login issue
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Russell Rumelhagen (@RRumelhagen) reported
@JagexSupport I'm trying to disable my old authenticator to re-enable it on my new phone. (I have my email and password.) I either get an error message, or that I'm locked out from too many attempts. How long should I wait before retrying?
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Mr. Chalk (@CBBNick) reported
@OldSchoolRS Cannot change the email on my account. Is this due to the server issues?
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Brett (@brett_schisler) reported
@OldSchoolRS Lmfao. Y’all commenting sound like a bunch of losers man. OSRS have never experienced something like this. You can’t handle one day of server issues? You gonna lose your mind without ONE day of old school? **** happens. It will be fixed. No, you don’t deserve compensation either.
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Beauski (@ItzBeauski) reported
@JagexSupport I am having issues with disabling my authenticator on my account to log in, are there currently issues with the automated emails? i received 2 emails (today) originally and now im not getting any to disable to play the game.
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Owen Riddle (@OwenRiddle16) reported
@JagexSupport I need help please. I need to disable my Authenticator as I have a new phone, I have access to the email for my account, but it keeps saying “it didn’t work” when I get the email to turn off Authenticator. Now it says Im temporarily blocked from using the service 😭
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Carlo Crizaldo (@Crizaldomo) reported
@OldSchoolRS Any chance you could look into a GIM account issue? I withdrew a black mask that another member put in for me, and when I logged back in, it was missing from both group storage and my bank.
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Mitch (@Mitchell_Bock) reported
@OldSchoolRS is this running in the uk. Still having trouble getting on
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Secret nub (@Secret_nub) reported
@OldSchoolRS I'm also still unable to login. Error connecting to the server, and I've been trying different worlds. I appreciate all the hard work, but can you please look into why I still can't log in?
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MSG to the Robbo (@MySuicidalGhost) reported
@OldSchoolRS Can yall help fix my authenticator? I got a replacement phone, same make/model but I think my 6 digit qr codes are on the old phone I had to give back.
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Nick (@MODadBodAnon) reported
@elonmusk can you fix runescape next
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Missy (@ScapeMissy) reported
@xbwyd @OldSchoolRS you can see here its still broken
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Puillandre (@Puillandre1) reported
@maauurice @OldSchoolRS I connected on a german world all the uk words seem to have à problem
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Clint Orus (@ClintOrusAzzy) reported
@need99z @OldSchoolRS It's a video game, dawg. You throwing a temper tantrum because you can't get your fix is a you problem.