RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Heidelberg, Baden-Württemberg Region | 2 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Sanders
(@jaythedeader) reported
@JagexSupport @JagexTyran He got the ban appeal back however its stated the ban was applied correctly. Is there some issue using physical tools, foot pedals etc, to help play? Or remote access tools for when he cant sit at the PC? He's very worried he will get Permed now and not know why.
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lims22
(@lims_22) reported
@JagexEasty @RuneScape Please fix the crash on ios... I was excited for the game but got very disappointed because I couldn't play
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sanatized
(@sanatizedosrs) reported
@JagexSupport hi there I am a strictly mobile only player on osrs. My account name is sanatized. My account was falsely banned and I have no idea why I can't login to my account to appeal it. Can somebody please help me. I am a loyal player of this game and just want my account
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Gasper Vladi
(@RsGasperVladi) reported
You thought Grico was broken for pvp? Lol wait till you get slapped by 7k's by mages with the new spell... @RuneScape is there anyone that bothers with checking if updates will break pvp or not in your department?
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Sweeeets
(@SweetestFoxxy) reported
@MattytheMouse Could it be bots? Runescape had a huge botting problem when I played
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Michael Sanders
(@jaythedeader) reported
@JagexSupport @JagexTyran Sorry for another msg, but hes logged back in and said he checked his inbox and the msg he got says he "may have" broken the rules, but the appeal says he did, so now hes more confused. hope you can help, dude loves RS and is shattered this happened.
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user
(@Xe89U2TjJkMw) reported
@JagexSupport The character name is EveningElven I've deleted and re-downloaded the app, logout and logged back in but still get the above error. Thank you for your assistance.
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Belkanator
(@belkanator) reported
@JagexSupport I do not recall appealing but perhaps I already did. I have never seen the evidence of the offense though, so I don’t even know what I’m alleged to have done. How can I fix this?
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GOAT-LEGGED JESUS
(@GRATEFULDAD1204) reported
@JagexSupport AGAIN, I CAN NOT SIGN IN BECAUSE I DONT HAVE MY AUTHENTICATOR. Why is this so difficult? Just send me the email to disable the authenticator please I just wanna play your game Ive clicked the link to send me the email at least 1000 times at this point and I’m not getting it
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Juliette London
(@Juliette106310) reported
@BerracoPiloto @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Nicholas Lynch
(@chefnicklynch) reported
@JagexSupport i unfortunately was hit with the error code 15 again. I've tried on my phone and pc on different browsers. Is there another way I can show you the account is mine? I plan on trying the recovery process more but I was just curious. I can provide just about anything.
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Jagex Support
(@JagexSupport) reported
@RSCharms Hi Kieran. We're currently investigating an issue with this process for the RuneScape mobile app. For now, as an immediate solution for your problem, you should be able to add a login email via the OldSchool RuneScape mobile client instead. ~Eugen
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24ahzara
(@24ahzara) reported
@JagexSupport hi Jagex I am having trouble sending an email. Please help?
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Michael Sanders
(@jaythedeader) reported
@JagexSupport He got the ban appeal back however its stated the ban was applied contently. Is there some issue using physical assistant tools, foot pedals etc, to help play? Or remote access tools for when he cant sit at the PC? He's very worried he will get Permed now and not know why.
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robin granlund
(@obbaish) reported
@JagexSupport hi i gott banned while doing theiv on my mobile and i got false banned, could you look this up even tho im no big celeb at osrs, i still hope you can fix it since it Useing my mem days aswell. In game name: godhax iron
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