RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
| Reading, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Juice
(@E_logical_) reported
Where your hard work and achievements is taken away for no wrong doing of your own, I can’t even get in contact w someone for help. Dog **** customer service and support for a loyal loving customer of the game. Just as bad as WoW @JagexAsh @JagexKieren @JagexSupport #osrs
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ranged_west
(@RangedWest) reported
@JagexHelpFrost @JagexSupport @JagexAyiza Ive been trying to have immediate contact. I can even log into the account and all. The only issue is the fact that Im unable to change my email
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matt
(@atthetopforever) reported
@JagexSupport I am having trouble disabling my authenticator on my account, got a new phone and did not transfer the authenticator between devices. email link I receive continues to give errors/not work.
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party songs
(@PrinceDrak3) reported
@JagexSupport Can take up to 24h to recieve purchases and such ... But that wasn't my issue lol my issue was you guys wouldn't take my money and now lol 1 dollar over lol
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William
(@Helloiamsoul) reported
@JagexSupport hello, I’m trying to recover my account but I’m currently struggling. I’ve had this account for well over a decade now. Anytime I try and enter the email I just get an “sorry there was an error” screen or it just redirects me to the appeal page
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dr pepper’s *****
(@sarcasticsext) reported
my trust issues started when my runescape boyfriend took me into the wilderness and just let me get murked by a high level player. sold him for 10k at the ge the next day
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2nd Base
(@OSRS2ndBase) reported
@mintmadcow @OldSchoolRS @JagexSupport Haven’t had that sort of problem before… and I use the Steam client everyday. It does have its weird glitches though, for sure
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Steve fuente
(@FuenteSteve) reported
@JagexSupport @JagexSupport sorry to keep bothering you i did a recovery once and now i keep getting " You have been temporarily blocked from using this service. You have made too many attempts in too short a space of time. Try again in an hour.
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Juice
(@E_logical_) reported
I officially quit @OldSchoolRS, the game is awesome but the support team is so ****.I got locked out of my acct for a “billing system” issue a few days back, system didn’t even let me pay the balance, now all of a sudden my account is locked as stolen. 300+ hrs time played gone.
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ranged_west
(@RangedWest) reported
@JagexHelpFrost @JagexSupport @JagexAyiza On to someone that can fix that issue? I even calculated back the day i created the account by using Hans 2/2
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Rodri Rodriguez
(@RodriRo22920310) reported
@JagexSupport I need to report a problem with my account
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Thorcc
(@Thorcc2) reported
@JagexSupport #osrs cant sign in, and upon providing the correct email for password I’m not receiving a reset link. Submitted an appeal but never got anything saying I was locked out in the first place. Please help
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Angryscaper
(@Angryscaper21) reported
@JagexSupport Multiple of my friends have had their login emails changed with this ticket but with me you are just ignoring me tickets
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Pvp
(@Pvppppppp) reported
@Jagex @JagexSupport @OldSchoolRS I have been back and fourth with you guys for a week now. I am beyond disappointed with the customer service I’ve received. You guys admitted you wrongfully locked my account due to your anti fraud system rejecting my payment
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Sean
(@courtship_phase) reported
i think my problem is i never thought of another name. most people have a second internet name they've stuck with, but i always change mine when i sign up for a new place. should i have stuck with my runescape username, Chikinator26 (forgive me, i didn't know how to spell chicken
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