RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Keller
(@ArculenGaming) reported
@JagexSupport 6 hours later, still a black screen with absolutely no fix. Would be cool if twitter wasnt the platform for getting customer support for a game that existed back when i couldnt use a phone when on the internet.
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xCarriex
(@JuicyCarrie) reported
For the past 4 hours I haven't been able to log in says too many login attemps, please wait 5 minutes, so i left it 1 hour 30 its still saying the same, any ideas how long it'll take please? (already submitted a report too)@JagexSupport @RuneScape
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btw_boat
(@btw_boat) reported
@RuneScape plz fix game so i can unburnout and go back to dxp gains
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Gasper Vladi
(@RsGasperVladi) reported
Downloading RS3 on Steam was ******* pointless. You can only login into 1 account and it needs to be linked. @JagexSupport Ya'll are ******* stupid.
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Shay Saulsgiver
(@Shayster007) reported
@JagexSupport Which I can't seem to do because someone has now hacked my account and I can't log in to report the error....
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J4mG
(@Odencey) reported
@JagexSupport @kovu73 @JagexSupport Hey, Dorota. It's been a month since I submitted that ticket and I haven't received any email about the result. I don't how you can just falsely ban someone and then to ignore my specific issue by replying back with same solution I've already tried? SOMEONE HELP!
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*******
(@panooch5) reported
@JagexSupport MY ACCOUNT WAS STOLEN, BANNED, AND IT WONT LET ME APPEAL- your "customer service" is to tell me to make a new account?
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Mod Ash
(@JagexAsh) reported
@yeltsin_Zr If you're having trouble getting the correct account, I'd suggest asking the Support team for help. They're JagexSupport on this platform :)
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Akivar
(@AkivarMC) reported
@JagexSupport I can finally login to my account after 50 days, but I cannot sign into any worlds. No e-mail received will also contact aftercare.
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Lolzorkont
(@UNIQUE_LEADER2) reported
@JagexSupport @JagexAsh Hello, since yesterday I can not login to one of my accounts. It says "to many login attempts". So i didnt try login for 20h now or something and it still says this. Any idea what's going on?
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kjell
(@dono_a_name) reported
@JagexSupport so my account finally got unlocked but now its broken again; i get into the lobby but cant login to a world? please send help!
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Alexander Baecklund
(@ABaecklund) reported
@JagexSupport I ended up fixing it, I lowered the settings down to minimum and then it let me back in! I've heard others having similar issues, and they're able to solve it by using a teleport keybind!
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fkedd
(@johnjameshardy1) reported
@JagexHelpFrost @JagexSupport still not working been a few weeks now since u said few days
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Murdokdaklown
(@MurdokKlown) reported
@JagexSupport I'm having trouble reseting my password to an account. I haven't logged in since last year and would like to reactivate my membership with it but I currently cannot access it. The support page isn't working, it just says "error 15". Can I please get some help??
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Felipe Naves
(@FelipeNaves4) reported
@JagexSupport tried didnt work, i waited 2 weeks, its not a hour problem, can i send problem ID? i cant send on website because its giving me same error on report page.
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