RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Heidelberg, Baden-Württemberg Region 2
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • PsychoSoto Antonio (@PsychoSoto) reported

    @JagexSupport I think my account is broken.. 531 nightmare kc and no armour pieces, started sending solo's but to no avail :( RSN: Olm Give Kit. Please look into it, Nightmare hurts :')

  • Hiedro 黒い 血 (@Hiedro) reported

    @JagexSupport I already know the rules of runescape im not paying 11dollars to break the rules and get my account banned,its temp suspension is over so im gonna be playing on it again this wouldnt have been an issue in the first place if a human was doing bot checks and not acting like

  • notjumbokahuna1 notjumbokahuna (@notjumbokahuna1) reported

    @JagexSupport character name is lil bizarre. BANNED FOR MACRO? lvl 126, over 2000 total level. haven't played for 18 months. i log in once every few months to stake once. auth was on, how does this even happen? terrible, please fix asap, so unacceptable.. veteran player :(

  • TheMarxMachine Trogdor, The Burninator (@TheMarxMachine) reported

    @JagexSupport Already tried this, no matter what I say the only two responses I get are: (1) already used the bond (impossible as I did not receive the bond) or (2) there was an issue processing payment (also impossible because it’s on my bank statement AND I have the confirmation email)

  • Jeffrey58148126 Jeffrey (@Jeffrey58148126) reported

    @JagexSupport Only links i have try it all but not working if i get it right i first have to get back the email that is realy old en then i can do somthing is there nothing in ur system that it say it is linkt to my normal email like it allways was

  • RSWest5 RSWest (@RSWest5) reported

    @JagexSupport I've played by every single rule! And never even played OSRS. That makes no sense how that could happen. Can you tell me which part of the rule you think was broken?

  • ATaillefer34 Austin Taillefer (@ATaillefer34) reported

    @JagexSupport Hey I'm looking into recovering my account from 10+ years ago and having issues.. any chance I can get some help

  • BrogeJohn John Broge (@BrogeJohn) reported

    @JagexSupport I tried logging in to one of my old RuneScape accounts recently to find it was disabled for macroing. However after reviewing my old email I see a multitude of password reset requests and a login from Asia. Any chance I can get some support?

  • TheMarxMachine Trogdor, The Burninator (@TheMarxMachine) reported

    @JagexSupport Okay but the problem is that link (1) provides me with no more information than I had when I made this post and (2) tells me to buy a bond to change my name which I did and never received

  • crashsmash123 Grzegorz Floryda (@crashsmash123) reported

    @JagexSupport Just tried to login to my account and it says account has been disabled? Tried to appeal and it was rejected, DM me? I made the account in 2008 and just recently started playing mobile again? Username: Herbaciarz

  • Liftstyler Alexandru (@Liftstyler) reported

    @Baird21Josh @JagexSupport I understand that your anti cheat systems work very well but surely errors can be and have been made in the past with legitimate players. I have not used any 3rd client. Simply played in Runelite and mobile.

  • poonweikietRYAN ryan **** (@poonweikietRYAN) reported

    @JagexLenny @OldSchoolRS Yo, yall ban me for macro which i did not. Thats not cool yo. Your bot detection system is broken.

  • Jeffrey58148126 Jeffrey (@Jeffrey58148126) reported

    @JagexSupport hello . I need som help i just got heckt this morning and there is a onther problem to i use to log on a old email but its linket to my one i use now normal if i reset my password its going to my own mail now its not i also had a mail that je email was chance

  • notjumbokahuna1 notjumbokahuna (@notjumbokahuna1) reported

    @JagexSupport 07 acc with 2000 + total, thousands of hours of game time has been banned for macro? i havent played in over 18 months, log in every few months to make sure acc is ok / stake. had auth enabled, so couldnt have been hacked? please fix asap :( ign is lil bizarre

  • 3min_RS Emin (@3min_RS) reported

    @OldSchoolRS The fact that people say if you want to pk with your friends just go to multi is far more proof than you need to conclude that the people supporting the update have never pked in their lives. I’ll give you a cheat code to help fix the wilderness. Less worlds and the loot keys.

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