RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Butter80607760 Butter Brettina (@Butter80607760) reported

    @ReeceCorreia @JagexSupport Idk what's been going on with them, worst part is they won't do anything to help unbanned it. I had to reach out to cybermonstersecurity on Instagram to fix it when I got tired of waiting. You should reach out for real help

  • FatChune Kenny (@FatChune) reported

    @JagexSupport ive done all of this already. Still not working. No one is playing on the account it is locked and clearly mine as I am the only one trying to recover it. It is attached to my twitch account and I have credit cards and passwords not sure what else I could use.

  • arickbaker Arick Baker (@arickbaker) reported

    @JagexSupport Account created in RSC has been hijacked. Went through the website and cannot attempt to recover account without a registered email. I login with the RSN. HELP!!@!!

  • D_Domino1 D Domino1 (@D_Domino1) reported

    @JagexSupport Yes i know but the problem is that my acc is a P-Mod acc, and just before some bad things happen ingame with more users i rather have my acc locked atm so no harm can be done.

  • SirRyogaHabiki Ryoga Habiki (@SirRyogaHabiki) reported

    @JagexSupport Thank you Mod Pixel. I've used that form to submit a couple of tickets. My first ticket was done just before the beach event. I'm still waiting for my account to be unlocked. From what I can tell, the core of the issue is you keep sending emails to the old email address.

  • DavidRo55356517 David Rowell (@DavidRo55356517) reported

    @JagexSupport anything to suggest to fix this?

  • Humphreydaddyo Hüm Phrëy (@Humphreydaddyo) reported

    @Zachary97141131 @JagexSupport I will advise you to Inbox Robert_thomas009 on Instagram for fast help on your account issue

  • stealthxpert77 Ryan (@stealthxpert77) reported

    @JagexSupport I got hacked for 27b PLEASE FIX UR SECURITY SYSTEMS. Help me understand how they got my bank pin + was able to change the pin in less than 24 hours.

  • CraigNuttley Suzi Briel (@CraigNuttley) reported

    @JagexSupport Hi, I’m having some issues with my account. This now is the 7th time I’ve been hacked/ locked out of my account. The osrsn is:Nfew. I’ve submitted many two or three appeals now, the pass got reset yesterday but then hacked 7hours later. Now none of my appeals will

  • Roachplays Roach (@Roachplays) reported

    @RuneScape @JagexSupport was playing logs me out and get error runescape has got a unexpected response 26 what is this error

  • vR_Thief James (@vR_Thief) reported

    @Jagex if you come back to runescape after years be prepared to never be able to login again due to bans or being blocked from using disable authenticator services smh so tired of this

  • stealthxpert77 Ryan (@stealthxpert77) reported

    @JagexSupport I need help recovering my account! I got logged out while I was playing, "Account locked as we suspect is has been stolen." I submitted a thing to unlock it and then when i went to login, "invalid credentials." RSN: StealthXpert PLEASE HELP!

  • Moozii9 Moozii (@Moozii9) reported

    @JagexSupport I've tried everything in the article x.x I know the email, have access to it, checked everywhere.. last email was in 2019. :( I wouldn't be bothering you guys if I could fix it :( thank you for your time!

  • Olivia37259008 Olivia owen (@Olivia37259008) reported

    @stealthxpert77 @JagexSupport Hey, i saw your comment, don't panic, i had same issue but with the help of @NEEDED__HACK Here on Twitter He helped recover my account. He's legit and trustworthy

  • jcon1991 Ji MM (@jcon1991) reported

    @JagexSupport Please point out to me where it shows what rule was broken ?

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