RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
San Francisco, CA 1
Manchester, England 1
Urbandale, IA 1
Sydney, NSW 1
Upton, England 1
Heidelberg, Baden-Württemberg Region 1
Scunthorpe, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • trulife4real Joshua L Florence (@trulife4real) reported

    @dharmylola__ @JagexSupport @ChidiUchechukwu I really appreciate it but this is jagex problem they should fix it. I only have 11 hrs left on ban its just the principle of showing players ******* respect especially a rs vet. 259mil players 340 staff and a stupid *** system that can't tell between a player and a bot.

  • kraaagoth Kraaagoth (@kraaagoth) reported

    @RipperRooOSRS @trader192 @OldSchoolRS Sounds like a personal problem, I quit a week ago due to lack of PvP catering, general game stagnation, and the fact that Jagex caters to, well, *******, over the rest of the demographic. There are plenty of other games that, do have PvP, and are actually fun to play. :)

  • trulife4real Joshua L Florence (@trulife4real) reported

    @JagexSupport they only thing I want rs to do is get me unbanned due to system error for I can do citidel, take offence off my account, and reimburse me for my days i missed on my 14 day bond for the inconvenience. If not I want nothing to do with y'all ever. #runescape

  • Mynamenot4 Mynamenot (@Mynamenot4) reported

    @Yak70716013 @JagexSupport Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_account_recovery on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • Mynamenot4 Mynamenot (@Mynamenot4) reported

    @AdamHar69866862 @JagexSupport Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_account_recovery on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • AdamHar69866862 Adam Harrison (@AdamHar69866862) reported

    @JagexSupport I've entered in the exact password used to login to my osrs account and it still works. I lost access to both the registered email and the authenticator for my account. I've submitted a recovery appeal with debit card info, purchases, passwords. You still deny me.

  • diegogiacchin Grace Jones (@diegogiacchin) reported

    @Andrew96Jackson @JagexSupport Go inbox MYSTICHACKED06 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.

  • cytlan Cytlan on Not Disney® DVD and VHS (@cytlan) reported

    But it's convenient. I often degrade the security of my login to 2-step rather than 2-factor for the sake of convenience. I'm not *THAT* worried if someone hacks my Runescape account. But it is undeniable less secure.

  • trulife4real Joshua L Florence (@trulife4real) reported

    @JagexSupport Yall will nvr understand my disappointment and distaste for this game. Y'all are ruining my accounts legacy from system error bans. Yall did this to probably millions of innocent players many public forums and vids about it. Rs players deserve better #runescape

  • DJ08190795 DJ (@DJ08190795) reported

    @JagexSupport I never got a response is my issue, and if i did i didnt get the email, the ban was january of 2019. for macroing

  • Mista570 Ayo (@Mista570) reported

    @ajstylesp1doc @JagexSupport Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • IAmTheVoidEnd Mr. Ferreira (@IAmTheVoidEnd) reported

    @JagexSupport I did, I only got a generic message, I still have no clue what I did wrong and I'm afraid of logging in and getting a perm ban for no reason, can you fix your game?

  • Nyanarowastaken Nyanaro (@Nyanarowastaken) reported

    @Revenege42 @OldSchoolRS The issue essence was trying to solve was the lack of skilling methods for blood runes, and I feel it is the wrong solution for the aforementioned reasons

  • Rita_Graham_1 Rita_Graham (@Rita_Graham_1) reported

    @KlapprR6 @JagexSupport I had similar hacked issues not until SUPPORT_CYBER10 helped me recover my account

  • becoustic bekti anggono (@becoustic) reported

    @ajstylesp1doc @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @johnson1292133 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:

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