RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Heidelberg, Baden-Württemberg Region 2
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • mommajomkg JP (@mommajomkg) reported

    @JagexSupport are log in servers down? I cannot log in from any device. Error connecting to server. Checked internet connection, restarted computer. Mobile is not connecting either.

  • legendkiller855 bradley bledsoe (@legendkiller855) reported

    @OldSchoolRS Nice try but still broken

  • fathy_elmasry_1 jax f2p (@fathy_elmasry_1) reported

    @OldSchoolRS The problem has been resolved, thank you

  • Spyed2 Spyed (@Spyed2) reported

    @JagexSupport Hi.. part of the bug is the fact I can't use interfaces in game, or pretty much do anything for that matter... My accounts (all 3) are completely broken on every client I've tried the official and runelite

  • spart4nm4n Spart4nm4n (@spart4nm4n) reported

    @JagexAsh who do I contact about an app error... I'm not able to connect to the server on old school RuneScape mobile app. It was working right before the last update. I'm connected to wifi and mobile data as well. It was working yesterday.

  • SaiSolutionsPy Sai (@SaiSolutionsPy) reported

    @OldSchoolRS Hello friends. I would like to inform you players are unable to login to your website or mobile app.

  • smithmohanty0 smith (@smithmohanty0) reported

    @ProductiveWeb @JagexSupport @JModkieren Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • areusures Areusures (@areusures) reported

    @JagexSupport dear jagexsupport. Last morning i woke up watching my osrs account got hacked. Now i cant login and cant open the account recovery. When i want to change my password i dont get any email of jagex anymore. Is there any chance u guys can help b4 they get evrything. X

  • GradualFear Tyler Bowman (@GradualFear) reported

    @JagexSupport Im having an issue with my membership

  • A_idenm8 Aidenm8 (@A_idenm8) reported

    @Auzman466 @OldSchoolRS I mean, this is the third hot fix for major bugs. Been in development for two years. Kinda disgusting imo.

  • ecarge_15 grace_pasion (@ecarge_15) reported

    @Adwrightt @JagexSupport Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • Maxhican Maxh (@Maxhican) reported

    @OldSchoolRS I CANT LOGIN! RUNELITE AND THE REG CLIENT FREEZES RIGHT AFTER LOGGING IN! HELP!

  • minipinkturtle holly (@minipinkturtle) reported

    @OldSchoolRS My mobile literally crashed and when it reloaded I was dead. I wasn’t even being attacked by anything before the crash 🙄 please revert the life back! I put a ticket in 😭

  • alloyaw29 juan alloyaw (@alloyaw29) reported

    @limited_painz @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again

  • RyanOrlando11 Ryan Orlando (@RyanOrlando11) reported

    @JagexSupport I tried to change the associated e-mail with the account via the form on the website and all y'all did was lock it and say you would e-mail me on the main e-mail which is of course not possible. So my first issue was being unable to add an authenticator.

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