RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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e rin
(@kamikirimvsi) reported
@JagexSupport @RyanPar46148355 @JagexSupport the newest poll link is broken and directs people to Soul Wars instead of the example of new split bark armor.
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michael
(@Gwinners121) reported
@JagexSupport I’m not able to create a new account. “This request was blocked by the security rule” I’ve cleared my cache and still the error happens. Can you advise?
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LootShark
(@Alexwigg1) reported
@OldSchoolRS the real problem is when u have 4-7 players under 100 combat ie non maxed mains zerkers and pures that bogs up the queue cuz soon as 1 maxed player joins its unbalanced teams also arent suppose to be balanced castle wars isnt ******* balanced
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Dox17
(@yaboydox17) reported
@xingped1 @JagexSupport your account got reset in 2013 so the name may be deleted when that happened. you'll need your login email to gain access.
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MyatTV
(@TvMyat) reported
@OldSchoolRS I'm trying to submit a help form for refunds I never requested on my OSRS account, but I keep getting an error message saying a problem occurred while submitting my request. Any help?
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cael greene
(@CaelGreene) reported
@JagexSupport a game full of scammers and modders and gold farmers and all the other problems in the game, and you ban a legit player who never broke any rules and spent his time and money on the game ??? Y’all should be ashamed.
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Ville Oak
(@Ruokimua) reported
@JagexSupport I have problems submitting the information you inquired regarding non working email address. Now my account is lockes also and dont have access to my email anymore because its not supported anymore.
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ladis nelissen
(@ladisnelissen) reported
@JagexSupport Hi, I was hacked and lost my account. I was able to change the password but I'm not receiving the authenticator removal email. It's impossible for me to remove it. Can you manually check if there's a problem?
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Todd Swain
(@SoloSwain) reported
@JagexSupport hello i contacted steam about the achievements i didnt get which are (Lumbridge Medium Tasks, Lumbridge Hard Tasks, 99 with a flake) and they have told me to contact you about the problem
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LootShark
(@Alexwigg1) reported
@OldSchoolRS its already going to die in 2 ******* weeks ur just going to speed it up if u only have a single waiting area and even if there are worlds for multiple like we have now no ones gonna ******* use them the real problem is when u have 7 under 90 combat accounts ie pures zerkers
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Rendual
(@Rendualll) reported
@JagexSupport @JagexTwisted @JagexTrident - Please can you look into "Rendualz" Account check ips when bans were applied for "account hijacking" ban got squashed then re-applied in error after again.. Thanks
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Dox17
(@yaboydox17) reported
@Dezorak @Himom80 @JagexSupport Everything was reset so if you didn't login shortly after 2013 I'm sure someone else took it unless its super unique. You can look it up in the hiscores to see if someone is playing under that rsn. Or you can reply to me with the rsn and I'll do it for you.
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Ville Oak
(@Ruokimua) reported
@JagexSupport And I have pre written email information regarding my situation, if I could send it to some one to try to solve this problem, it contains knowledge that I’m not allowed to insert to that customer support application
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BillsMafia
(@71Elvis77) reported
@JagexSupport I was trying to do the stronghold security and it made me set up 2 factor authentication. I scanned the barcode on my phone (I don’t need an app to do it) it gave me a code. My problem is I cannot log in because it’s asking for a 6 digit code. I asked to disable
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Joffrey
(@joffreyepstein) reported
@JagexSupport hello I’m having some trouble with my account every time I log in it signs me into a different account to the one I’m trying to log into, and I also don’t know my username and feel like it may have been hacked
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