RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Sh0wYaH0wda Austin Bell (@Sh0wYaH0wda) reported

    @Sniperbds4 @SullivanD1995 @RuneScape Ryzen 3 2200g and I switched from the standalone rs.exe to their launcher because I thought that would fix the issue but that didn’t. And as soon as I see a update available for the ryzen, adrenaline software program and the drivers I update immediately.

  • TheReal_Twin_ii Anthony Giefer (@TheReal_Twin_ii) reported

    @JagexSupport please advise, DM me or something, I am having an issue claiming the 2 days free membership for my ironman. I get an error saying "oops, something went wrong. Please try again later" tried 3 times in 2 hr span.

  • KellandAllen 🇺🇸Kellann🇬🇾🇺🇦 (@KellandAllen) reported

    @RuneScape Let me redeem my 2 day code please. Errors get us nowhere.

  • __Ariana1 Ariana_ (@__Ariana1) reported

    @TakodaRS @JagexSupport Sorry I'll advice you to send a text to coder_prime21 on instagram he would help you regain access to your account. he helped me recover mine when I had same issue

  • DavidMonteigas David Monteigas (@DavidMonteigas) reported

    @RiichardRs @JagexSupport I'm having the same issue. I've tried multiple membership passcodes, and tried it several times but no success. Please help, stuck on FSW requires membership screen @JagexSupport

  • itPapio papio (@itPapio) reported

    @JagexSupport ayo i cant redeem my codes, keep getting errors }:

  • omar33332ba marmalade (@omar33332ba) reported

    @DiverseTooDank @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • chase49203 Chase (@chase49203) reported

    @JagexSupport I got the account back my issue is it’s permanently banned without the option to appeal and iv out so much time and effort into this account for a pshing scam to take my account from me they already stole everything off it

  • omar33332ba marmalade (@omar33332ba) reported

    @BenjeSkills @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • belet_mirkelam Mirkelam Belet (@belet_mirkelam) reported

    @JagexSupport Hi there, I have premier membership on my account but I have no access to premier benefits. I don't remember buying regular membership and I only had premier membership, what is the problem here? I still have membership available, just not premier. Thank you.

  • S_I_E_P_ S_I_E_P_🇳🇱🎮💡🔌⚡ (@S_I_E_P_) reported

    @OldSchoolRS Fix the chat in the Android app.

  • medavroog Frank Leo (@medavroog) reported

    @BarnesRickii @JagexSupport What was the fix he suggested for your case ? ... perhaps I can try it .

  • omar33332ba marmalade (@omar33332ba) reported

    @94_alexandrem @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • Asagron Asagron | Andrew (@Asagron) reported

    @Runescape @Jagex the RS. Mobile app no longer loads for me, been weeks like this now, the yellow bar fills then it just hangs there, nothing further. Good job, nice app, GG and all that nonsense. Fix your crap!

  • RenderSoft RenderSoft (@RenderSoft) reported

    @Bewear1835 @OldSchoolRS I imagine they've released too many codes at once and everyone is swarming to claim them. Either that or they've been DDOS'D again

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