RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • JidaiCrow Stevie (@JidaiCrow) reported

    @JagexSupport could you please send me a direct message? I need help with an issue regarding my account please!

  • korbplayz Korb (@korbplayz) reported

    @OldSchoolRS "Either your account is still logged in, or the lost world you were using has become unavailable" I have cleared all active sessions, changed my password, setup my authenticator again and still getting this error at login. I am wasting money/time for this issue.

  • UnCongolais8 H. ❄ (@UnCongolais8) reported

    @JagexSupport @Jagex Sure, so basically, i just got hacked and tried to recover my account with the mail address I used to log to my account, but it send me an error message which say that no account have this mail address as log in mail

  • tgkun1 tg kun (@tgkun1) reported

    @RossettaOSRS @JagexSupport I'd happily apply to do a customer support service for them for free just to help them sort this mess.

  • opryqis Opryzon (@opryqis) reported

    @Fullbashreturns @JagexSupport Account suspended is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to #mega_techs1 on Instagram for quick review and assistance

  • osrsplayer69 kdhshaidisej (@osrsplayer69) reported

    @JagexSupport I upgraded my account to the jagex account. But it won't let me sign in on the new log in credentials for the jagex account.. what is going on .

  • GodlyLuigi1 GodlyLuigi (@GodlyLuigi1) reported

    @JagexSupport #osrs I tried logging into my account after about a year not playing and the login immediately placed me on tutorial island. I can still check high scores for the account name and see stats and am using the correct email.

  • gaylexus Gaylexus WithLightsOnBottom (@gaylexus) reported

    @JagexSupport I'm having Trouble logging in osrs

  • HecticKebabs HecticKebabs (@HecticKebabs) reported

    @JagexSupport Hi if use a username instead of an email to sign into my character account will i lose the ability to login this way if i transfer the account to a jagex account?

  • PunWassie PunWassie (@PunWassie) reported

    @heartereum Same exact problem as trying to trade osrs gold to rs3 or vice versa. All crypto concepts trace back to runescape

  • makeyousmyle funny and interestin (@makeyousmyle) reported

    @JagexSupport Your customer service team is trash. My accont is 20 years old... i have been trying to get help with a consistant hacker on my account. i lost everything over a month ago... Nobody at jagex seems to give a **** about a customer of 20 years. This is an absolute joke

  • Mynheer_RS Mynheer (@Mynheer_RS) reported

    @Rocknshooting @OldSchoolRS I’ve been in Gielinor since 2001, so seeing the game go through the same exact cycle a second time would be… disheartening at best. Taming leads to the same issues that summoning brought, but pet mechanics always have bad or at least ill effects on a games integrity as a whole.

  • DiegoRicardoRG Diego Rodríguez (@DiegoRicardoRG) reported

    @JagexSupport im trying to recoger acc allá good i get the email and all but It seems your webpage is having issues? Or I need to do something?

  • MikeyLeRoyC Mikey Cobb (@MikeyLeRoyC) reported

    @AlexCoster94 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service

  • pelle58014389 pelle (@pelle58014389) reported

    @JagexSupport These automated replies are so tiring to re-read every day. I have a very specific account issue and it's just not getting addressed. Can I speak to a real human? Or can someone please address my previous tweets without telling me some generic account information?

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