RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
| Reading, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Dejan Jeremic
(@kidili1991) reported
@ALaFayette_98 @RuneScape I mean you were able to login in all this time,unlike alot of us. We missed out on so much exp,gp,dailys,weeklies ,monthly etc. Do you think the players who missed on all of this shouldn't get special treatment ?
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Scott Berger 🔞
(@nferno90) reported
@thelittlenoodl2 @JagexSupport @RuneScape Oh niiiiiice. Any error codes or anything?
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Shawn
(@nitrostolics) reported
@OldSchoolRS I still can't login...
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thelittlenoodlethatcould
(@thelittlenoodl2) reported
@nferno90 @JagexSupport @RuneScape Been locked out of my account for a month now because of some type of server issue. 🙃
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ewan jack
(@ewanjack6) reported
@JagexSupport Hello, my account was banned back in 2016 for an offence I did not commit. I have tried to appeal this ban, but I received an email stating that the account is not banned. There seems to be a technical issue as the account is definitely banned.
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allygreggr
(@allygreggr) reported
@JagexSupport Hello, I do not know what happened with my account. On March 21, I could sign in just fine. On March 22, I could not and received the "this account has been involved in a serious..." notification. Again, I do not bot, and I do not play OSRS. RSN psychosveta
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Holden Dieter
(@HoldenDieter) reported
@JagexSupport The player name associated with this login is 'H0LDEN' with a zero as the second letter. My billing addresses and login addresses are different. I am not sure what else I can tell you guys. Please please please I don't understand why this is so hard? I just want to pay you money?
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DefineHP@twitchtv
(@DefineHp) reported
@RsnPur @RuneScape No you don't.. over a month not being able to even login is *** and a half... :(
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Nick Maneval
(@ManevalNick) reported
@KcsRule @Stickman_Hero @RuneScape Ah gotcha I must've misunderstood cause I was thinking scav 2 was easy. But yeah I know aftershock isn't the easiest. Hopefully the have a fix for perks before they start rolling out the account restoration. Maybe they could even give premade gizmos after if they can't. Fingers X
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preciousdavis
(@preciou96142637) reported
@kennycassh @JagexSupport Hello sorry for the experience,but I would kindly suggest you contact @hackermadjack he will help you recover your hacked/locked/disable accounts/suspended accounts I’m so happy I gained back my hacked account through his service.
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Holden Dieter
(@HoldenDieter) reported
@JagexSupport I can confirm that I am filling out the form properly. I would love to say the email addresses out loud but cannot since this is public. Could someone PLEASE private message me? The form is NOT working as I do not have my 2fa or access to my registered login email address.
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Fart Shartly
(@FartShartly) reported
@BillowyMilk @OldSchoolRS that's a you problem Billowy, the content is working as intended there!
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HakkY
(@SirCamer) reported
@Federation_RS @RuneScape This is very unfair, and you're on the winning side. They can never properly compensate the people affected and you're whining when you literally had no issues AT ALL. You're just plain egoistic. Get out. Making the items available to everyone would be a ******* joke.
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Holden Dieter
(@HoldenDieter) reported
@JagexSupport if no one helps me, someone will be able to create my login email address in the future and gain access to my account. Please help before this is a possibility.
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Jacob fritz
(@Jacobfritz18) reported
@JagexSupport @magesbook Ha, see I broke my phone, I'm getting the emails to disable my authenticator and everytime I click on it (or copy paste the link) I get a jagex error message, (Take the authenticator out game play) also at this point all I can do is contact jagex on twitter.
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