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RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pristina, Pristina 1
Drammen, Buskerud 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Bernelis88
    Dainius (@Bernelis88) reported

    @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

  • Scott2Tall
    Scott Jones (@Scott2Tall) reported

    @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

  • LMacaulayCulkin
    Luke Macaulay (@LMacaulayCulkin) reported

    @DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.

  • Candy_Newb
    Candy Newb (@Candy_Newb) reported

    @OldSchoolRS Damnnnnn this was one thing I was WAITING for... Shame @Jagex, first you let "redundant" employees go to save money. Now you scrap this? What's next, paid for premium worlds with enhanced security? If it's genuine Engine/Code issues just tell us, don't say "scrapped"

  • nbarsheshet
    Nir Barsheshet (@nbarsheshet) reported

    @IronCore18G @OldSchoolRS Forgive me for enjoying a chill 400-450 toa and not pushing towards 500 after I already got fang kit. I’m probably a moron. About the 7% - if 1% of the raiders get 7% of the uniques it is a problem and if you don’t see it you’re the moron.

  • SirSugarBeard
    Sugar Beard (@SirSugarBeard) reported

    @JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?

  • MonsoonedAF
    monsoon (@MonsoonedAF) reported

    @LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol

  • vicklernesser
    runman (@vicklernesser) reported

    @Pidbullz @GoodGirlNaomi @OldSchoolRS I'm actually trying to wrap my mind around how you could even perceive this as a problem. Why is any of this a problem? Oh no, I have to use ANOTHER skill at the destination? God forbid. That's horrible. I need to do sailing to access sailing resources? **** thats horrible

  • Blanc310
    M^2 (@Blanc310) reported

    @OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.

  • baldeggrs
    Fkgkgmg (@baldeggrs) reported

    I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

  • verdorren
    Joey is (@verdorren) reported

    @Ander_Mander @OldSchoolRS I’m sorry you feel that way, Andermonk-kun. Would a Japanese wife fix your troubles?

  • TheKragmeister
    Deport Them All (@TheKragmeister) reported

    @BatCanary13 @Moustafo420 @OldSchoolRS Wilderness expansion not delivered, still. Buggy *** servers and events constantly DDoS'd. Child groomer/**** celebration events. Bots out the *** with no consequences. AHKers out the *** with no consequences. Constantly recycled material from RS3. This game is going down. :)

  • 1davidj
    David @ Japan! (@1davidj) reported

    @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much

  • mcart49014
    jim smith (@mcart49014) reported

    @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

  • Whizzyy
    Mrwhizz247 (@Whizzyy) reported

    @JagexSupport @Jagex Trouble brewing is such dead content I cannot believe how hard it is to get a game going for the diary literally 20 minutes of my life wasted. Please change the task! And buff shades of morton!

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