RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • 1stDictator sezzy (@1stDictator) reported

    @OldSchoolRS while you at it fix my rng so i would get damn drop from nex been over 1000 kills <.<

  • JanKK8 Jan Kuzma (@JanKK8) reported

    @RuneScape Why didnt you fix the Cabbage Facepunch Bonanza minigame. The fire problem

  • PickelJohnson Pickel Johnson (@PickelJohnson) reported

    @JagexSupport PLEASE HELP SINCE THIS UPDATE LAST UPDATE. MY ACCOUNT SAYS THE EMAIL DOESNT EXIST. I CANNOT ACCESS MY ACCOUNT ANYMORE AND HAVE NO WAY TO CONTACT ANY CUSTOMER SERVICE.

  • ThatDnDChick Akrix (@ThatDnDChick) reported

    @JagexSupport I had no problems, just helping people figure out the estimated time to server return.

  • CombatTaste Taste Combat (@CombatTaste) reported

    @JagexSupport Hi. My login name for OSRS is Taste Combat. I was banned a year ago for macroing and have submitted a ticket regretting my action. Please kindly look into it and hopefully give me another chance to redeem myself. Thank you so much for your kind consideration.

  • URA_Server Serenade (@URA_Server) reported

    @WhatsGamingTv @OldSchoolRS The whole skill is frankly ****** exp wise and this is why I commented when this blog first went live that I don't hate the minigame, it's just not what RC needs and begging for more/less exp is kind of a distraction from a lot of the issues of RC, imo.

  • TimeCollapsed ʀǟɨռʄʟɨք (@TimeCollapsed) reported

    @WhatsGamingTv @URA_Server @OldSchoolRS If you got 99rc the long boring way, that’s not a problem, you still did it, nothing will change what you did

  • tracinhos __-_-_-__ (@tracinhos) reported

    @RuneScape how do I get my money back from the membership. I bought a service and can't use it.

  • LennitaWalaval3 Lennita (@LennitaWalaval3) reported

    @KenGod76 @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • StickyMcGreens Ryan Thomas (@StickyMcGreens) reported

    @OldSchoolRS **** you and your company's business. fix your priorities before you lose your "game" to another eoc you greedy turds. figure out wtf you want in 5-10 years a player base or money.

  • Mascotv2 James (@Mascotv2) reported

    @JagexRyan If its something that you see people frequently complaining about, all thats needed is a post on (preferable the runescape forums) or social media being like we're aware of this and things are in motion to fix it, it doesnt have to be a GIF or something showing it

  • kraaagoth Kraaagoth (@kraaagoth) reported

    @OldSchoolRS You talking about adding a new minigame, how about removing Trouble Brewing? Or repurposing it's area like what's being done with the Duel Arena? It baffles me how many of you still have jobs at Jagex. Jagex needs an employee revamp.

  • BeletMirkelam Mirkelam Belet (@BeletMirkelam) reported

    @JagexSupport I am still having serious issues logging on via steam, rs launcher, mobile, can this be looked into? Prompt: "There was an error loading the game configuration from the website. If you have a firewall,check that this program is allowed to access the Internet. (7,28)

  • PickelJohnson Pickel Johnson (@PickelJohnson) reported

    @JagexSupport since this update my new hcim i made doesnt exist anymore... i try to login and it doesnt work but it still appears on the high scores. please help.

  • SvenParadox SvenParadox (@SvenParadox) reported

    @OldSchoolRS The issue with the XP rates is that this theoretically just kills ZMI and the concern is certain skills best XP methods becoming a mini game that players want to do regardless for rewards outside of XP. ZMI isn’t rewarding in runes, but is in XP, that’s the trade off

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