RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 1 |
| San Francisco, CA | 1 |
| Manchester, England | 1 |
| Urbandale, IA | 1 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Heidelberg, Baden-Württemberg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Moore Jake (@Moore_Jake9) reported@ICanDrownAFish @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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huu (@hh07714562045) reported@FaladorGuard03 @JagexSupport Why don't you seek #robfixx on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under jagex support good at this and trustworthy
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Sterling Lewis (@Sterlin95247545) reported@JagexHelpStevie @JagexSupport No problem, I’m trying to get my childhood account back and they want some pretty weird info like what internet provider I used to create the account. I made the account when I was 14. 18 years ago there is no way I can remember alllll of the info. I got some of the questions.
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huu (@hh07714562045) reported@FizzicaL_x @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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11 (@aassddf3655) reported@BntEternal @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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We (@thehunterseye) reported@JagexSupport No, it means that your support system is broken. I provided valid information that I could which was more than enough to prove ownership. It is a very old account so information is limited. A human could fix this in 2 mins. That is the most frustrating part
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PercyTheTravelr (@PercyCharles65) reported@hblair00234 @JagexSupport I have had a similar experience on my account, I contacted support for two months they couldn’t help and that's quite sad,you can send a message to zikhackz on IG,he helped fix mine
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Ruby (@windlesszephyr) reported@JagexSupport looks like none of this, nor the troubleshooting advice from the authenticator I use, is helping. maybe it's not an issue with the authenticator specifically and I simply can't log into osrs mobile in general for some baffling reason.
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General Kenobi (@xSUPERXEROx) reported@JagexSupport Hello. I am trying to log in to my account but I'm stuck in a loop of password resets and account being locked. Nothing on the support page is solving this issue for me.
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Kenneth Goodspeed (@K_Goodspeed) reported@JagexSupport I got a disconnection and my account is deleted????????????? My email now logs me into a totally different account on the launcher and my auth doesnt work on main account for login???? What is going on??? i was doing clues
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JIM CHAPMAN (@JimChap_man) reported@SSylvesto @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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young Wilson NC72 (@Nc72Young) reported@jaymehedge @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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young Wilson NC72 (@Nc72Young) reported@FizzicaL_x @JagexSupport My account got disabled few days ago as well and every step I made to get it back did not work. I got in touch with #robfixx on instagram which he helped to resolve my account issue. You should probably check him out
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Tom (@MightyafroRS) reported@MikeHaddad1989 @OldSchoolRS That would depend hugely on the problem you're having.
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MH (@mhmad512j) reported@FaladorGuard03 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that