RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • ViezeVinny ViezeVinny (@ViezeVinny) reported

    @JagexSupport I completed a deathless TOA on lvl 350. Dc'd in the reward room before collecting masori kit. Logged in outside the room, collected reward from the wall. No kit :( Is there some kind of glitch that deletes the kit when you try to collect it outside? #osrs #bug

  • Moore_Jake9 Moore Jake (@Moore_Jake9) reported

    @JonMagnus23 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • SleezyWeezelsle i hate this town and sheriff brown (@SleezyWeezelsle) reported

    im having trouble getting old school runescape to launch properly which means i cant **** around and trauma dump right in the middle of lumbridge where there's a christian bot that spams advertisements for their bible chat clan

  • yyroda33 07706705615 (@yyroda33) reported

    @theironicmuffin @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on IG ALPHA_TECHIE with my backup account, the dude was really good so maybe you should try him out instead

  • TGP1000 Jacob French (@TGP1000) reported

    @JagexSupport I tweeted you guys yesterday and you gave me a forum. My friend did the forum, he gave billing and receipts and then you guys sent him an auto reply with a message saying to do the thing hes saying is not working.. 2 Factor is not sending the email.

  • JimChap_man JIM CHAPMAN (@JimChap_man) reported

    @JordanNortham6 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • JimChap_man JIM CHAPMAN (@JimChap_man) reported

    @DarkWarriorLIVE @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • next_rated_002 Hacktecnology (@next_rated_002) reported

    @Fbailey24 @JagexSupport We’re from the support service team kindly send us a direct message straight to our account for a fast recovery of your account

  • ViezeVinny ViezeVinny (@ViezeVinny) reported

    @JagexSupport I completed a deathless TOA on lvl 350. Dc'd in the reward room before collecting masori kit. Logged in outside the room, collected reward from the wall. No kit :( Is there some kind of glitch that deletes the kit when you try to collect it outside?

  • jack555b Jack (@jack555b) reported

    @OldSchoolRS issues at NMZ. Bosses not showing up on my list before dream… help?

  • Jesse_0217 Jesse O'Brien (@Jesse_0217) reported

    @Big_Peets @JagexSupport Without hesitation dm @jagohackz on instagram for solution. not long ago he recovered my acccount and I’m sure he’ll solve your problems....

  • cmsteele94 Forest Debuckner (@cmsteele94) reported

    @JagexSupport Aman not only have you not resolved my original issue from over a week ago, it was just exacerbated even further. I bought a bond and when redeemed it sent a msg to my inbox I cannot view. Basically the game just scammed me for 6 mil until I get access to my code

  • yyroda33 07706705615 (@yyroda33) reported

    @Danzzzzzx @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on IG ALPHA_TECHIE with my backup account, the dude was really good so maybe you should try him out instead

  • dentonhutchens Denton R Hutchens (@dentonhutchens) reported

    @JagexSupport hi, my account seems to be stuck in a lock/unlock loop, how do I fix this?

  • hmood22237 derik (@hmood22237) reported

    @stoned_jew @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

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