RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Francisco, CA 1
Manchester, England 1
Urbandale, IA 1
Sydney, NSW 1
Upton, England 1
Heidelberg, Baden-Württemberg Region 1
Scunthorpe, England 1
Charlotte, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • g2batdan G2batdan (@g2batdan) reported

    @RuneScape @JagexSupport the mobile app closes the game on my iPad if I try to switch worlds. Any tips how to fix? I’ve tried reinstalling

  • JoseLBM2021 José Bolívar (@JoseLBM2021) reported

    @JagexSupport @grilocambios So far they haven't given me any answers about my acc. Someone from support could give me a logical answer to my problem. Name of the acc Bluedarkk

  • RyleeSummers9 Rylee Summers (@RyleeSummers9) reported

    @JagexSupport yeah i've just given up just loop after loop im hopping through just wont play the game why you can un-link from your steam account without apparently having an email linked to the account in the first place is beyond me like why not make the registered email the login email?

  • yourfatprince Princeling (@yourfatprince) reported

    @RooMustDie @delsolrac @OldSchoolRS Literally bitching because it's a new feature that would fix a problem people have been dealing with before. It's a stupid fallacy that hurts progress

  • JakeGAyres Jake Ayres (@JakeGAyres) reported

    @JagexSupport A user on twitch was recently streaming pretending to be B0aty and using a fake jagex forums link to steal user logins. Sadly I assume I wasn't the only person to fall victim to this and was hit with what I think was a DDOS attack to disconnect me from OSRS 1/2

  • Yxtyler1 Yxtyler (@Yxtyler1) reported

    @killer890202 @JagexSupport Text @chistianmusa now to fix your account immediately

  • ZackSatire Halo Infinite Refund Guy (@ZackSatire) reported

    @JagexHelpFrost @youramutt @JagexSupport Yeesh. Brains not working over at jagex HQ huh?

  • JagexLight Mod Light (@JagexLight) reported

    @acenine11 @Torresmo_1903 @OldSchoolRS Yeah if it’s in your log we can track it no problem

  • Faux_Freedom Dad Faux (@Faux_Freedom) reported

    @Rigondeaux @OldSchoolRS Updating your Runelite loader should fix it.

  • StopTheWar8 Cold Clicks (@StopTheWar8) reported

    @JagexHelpSamo @JagexSupport the only way i can think this has happened is one of the middle men has been detected for rwt and you have banned accounts that have recently done trades with them. My friend wouldn't be that stupid to risk getting his account with thousands of hours of game play. please fix

  • Ka1bosa2 Ka1bosa (@Ka1bosa2) reported

    @JagexSupport I lost my phone which had the authenticator, and every time I try to disable the authenticator its gives me an error message and later says ive requested it too many times. This has happened multiple times and would rather speak with customer service personally to solve this

  • youramutt Youramutt (@youramutt) reported

    @Nuages_Rs @JagexHelpFrost @JagexSupport Neither, but what will be even more surprising is it they actually admit the mistake and work on fixing this for all future problems with people that are genuinely innocent

  • ShinyZ18 Shiny Z (@ShinyZ18) reported

    @JagexSupport this is the responce "Account banned for macroing in OldSchool. Our macro detection system has been monitoring your account closely and has detected that you are using illegal 3rd party software which violates the rules of the game and breaches your terms of service with Jagex"

  • Barkingdogs9 Barkingdogs (@Barkingdogs9) reported

    @OldSchoolRS Group one is more for LMS because you just login, fight random people, die and que right back up. Group 2 is sort of leaning towards the experienced solo or team/clan pkers that are from the traditional wilderness style. There is no reconciling the two which reflects in the polls

  • FSAPOJake Cactus Juice Drinker (@FSAPOJake) reported

    @Livey_ @HDOSdev This login screen is peak Runescape. 3's current login screen is a massive downgrade.

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