RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
| Reading, PA | 1 |
| Pittsfield, MA | 1 |
| Johannesburg, Gauteng | 1 |
| Manchester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Starnight3
(@MrMattyMooChase) reported
@JagexSupport Hi, my account has been banned under 'Macoring' 4 years ago and thats the only offense on it. I've tried to Appeal as my account was hacked but comes up with an error. Is there not a way to sort this? Thanks
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Foreverlass
(@Foreverlass) reported
@JagexSupport fix clan chat colours they look dumb
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Jon Leyva
(@Jon_Leyva) reported
@JagexSupport How do i get passed the NXT client beta Jagex account guardian log in error?
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Foreverlass
(@Foreverlass) reported
@RuneScape FIx the clan chat colours looks dumb now and hard to read. bring them back to normal
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Devin Brown
(@Denver_490) reported
@RuneScape I couldn't login in due to the authenticator being activated on my account. I never did this and I find out this morning that my account has been hacked and broke 2 rules while I couldn't get into it. FML. What a joke
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Mohamed Mansour
(@mhmdmansour17) reported
@JagexSupport Hey! Hope all is well over there with you guys. I am having a problem with my account where after trying to login into a world a message pops up saying that I have to disable JAG via account settings, when I look over there I find nothing of that option. What to do?
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yungsos
(@yungsos3) reported
@Itmaybebrett @NickTimme @OldSchoolRS Yeah thats true, I can't usually play rs when I'm teaching though as it requires almost if not all my concentration. Even playing casually in my free time though I don't really understand this guys issue. From what he's posted he clearly scams / got lucky / buys gold
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bryan seddon
(@bryanseddon2) reported
@JagexBreezy @RuneScape cant login done authenticator and still saying cant login on NXT beta
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Leave Eye
(@LeviL616) reported
@OldSchoolRS I don't understand how u can try and justify such drastic changes, but also say in some of the post you plan on introducing new items to fill the gaps you've created. So really you're just pushing back the problem. When severe changes to RS3 cmb come about, how many people quit?
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Billy Lee Zehner
(@ZehnerLee) reported
@RuneScape @camduceus We are an hour since reboot and people can’t play still roll back and fix ur update
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MekaDragon
(@Meka_Dragon) reported
@RuneScape Are you aware of the issues with your staff being completely incompetent?
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FpS Gaming
(@FpSGaming19) reported
@JagexSupport hey i just tried to log into my old account says my authenticator was not working so i had to reset it and when i loged in it has been banned?
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mart
(@MortD23) reported
@JagexSupport I’m receiving an error in steam that says “jagex account guardian cannot be used with the NXT beta client. Please disable JAG via account settings before continuing.” And I can’t figure out how to disable this setting. Any help would be very appreciated
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steve vandyck
(@dan_rowling) reported
@FiremakersRS @JagexEasty @RuneScape Like i said, no problem that there is only a 30m warning for regular updates. But when you take the servers offline for 45m a quick message beforehand in game might be nice on top of the social media.
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Ivo van der Veeken
(@Ivo_vdveeken) reported
@Hannah_GBS @OPRS_Kyle @OldSchoolRS It's not a lack of common sense lol, he keeps repeating "base client" cause he knows full well that the whole issue is that you can add plugins easily.
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