RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Austin23905184 Austin (@Austin23905184) reported

    @JagexSupport They have removed the email and changed the email without us noticing and that is the issue. So now we have to appeal. We still have access to the original email since that wasn't stolen. just the runescape account. please help

  • OSRS2ndBase 2nd Base (@OSRS2ndBase) reported

    @OldSchoolRS Appreciate this update. Also, can someone please assure me that you know that 1-tick speccing is still very bugged while using the Steam client? For PvP worlds at least. I’ve tried to provide a lot of info for you guys. RuneLite doesn’t seem to have the same issues. Thanks!

  • jooorrd j (@jooorrd) reported

    @OldSchoolRS You guys literally said the other day that there would be more info about the clue scroll changes in today’s post? I was curious about that. Guess not. Also, not sure if there’s anything there but this link is broken.

  • Slainchaotic1 Slainchaotic (@Slainchaotic1) reported

    @OldSchoolRS @JagexLight Any chance you can have a sit down with the team and install some more plugins for the mobile beta? For example, Clue scroll steps like with Runelite? Saves us from disconnecting from the game to switch tabs for guides, also a fix on the chatbox as it's very buggy.

  • cob24c0x Coburn Cox (@cob24c0x) reported

    @legendkiller855 @OldSchoolRS Im in the same boat, just perusing Twitter to see if anyone else is having this issue

  • Sven10205792 Sven (@Sven10205792) reported

    @JagexSupport Hello support, I was very busy with school and stuff that I didnt had the urge to play runescape no time at all, yesterday i had some time and couldnt login, I did a recovery and I was able to reclaim I tried to login and I showed that my account was banned

  • King_Jim_Z King_Jim_Z (@King_Jim_Z) reported

    @OldSchoolRS this was one of the worst timed updates you could have done. Gratz on alienating majority of people with limited combat builds. You drained pvp of activity and now ruined their accounts for pvm while they wait for you to fix pvp. Undo this and per usual undo the PJ timer.

  • MaryannGow Mary-ann Goodwin (@MaryannGow) reported

    @OldSchoolRS why can’t I login since the update? Been 24 hours now which is 24 hours less of my membership…

  • TigokoW CJoseph Will (@TigokoW) reported

    @JagexSupport Hi, I was wondering how can I get in touch with your legal department? I have an issue which I have a ticket open in regards to payment methods which cannot be resolved by a Jmod and would involve Legal and me signing waivers due to the nature of the issue.

  • NadiraSukowati Nadira Sukowati (@NadiraSukowati) reported

    @lenasloyalty @JagexSupport Dm @bevan_solutions now to fix your account immediately

  • thaNaychurBoii NaugHty, by NaycH (@thaNaychurBoii) reported

    @Pestily To the people saying RuneScape was hurt, take a look at the game in 2022. It's a 20 year old game, of course the player base has moved on, how many people were playing WoW before classic came out ? The actual problem of cheaters and bots is so much better than it was before

  • mediocrebrid Zerks Still Exist (@mediocrebrid) reported

    @MinnickRS @OldSchoolRS don't worry dude its going to be soooo game changing having those weapons require 80 att or whatever is going to totally fix the game we're saved

  • suchbol11 Voice of Islamabad (@suchbol11) reported

    @lenasloyalty @JagexSupport I suggest you dm @TylerFxl to fix your account immediately

  • 42Fredrick Freddy Martinez (@42Fredrick) reported

    @JagexAsh how I get ban for a day don’t login and then get perm banned when I logged into my phone something ain’t right @JagexSupport

  • janemario121 Jane M. Mario (@janemario121) reported

    @MaryannGow @OldSchoolRS Their support team sucks, I was able to fix my account by the help of @pro_tech_hacker_ on Instagram

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