RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Heidelberg, Baden-Württemberg Region 2
Sydney, NSW 1
Upton, England 1
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • guli724 bored af (@guli724) reported

    @JagexSupport im having an issue where i cant get my ring of charos back and can no longer progress the quest line. i pickpocket dr frankenstain and he catches me instead of giving me a replacement ring.

  • Muurits hollandhater (@Muurits) reported

    movario just called me a philistine despite that country never having existed in the world of Runescape. fix this @RuneScape lmao

  • Maria75604647 Maria (@Maria75604647) reported

    @wagnounii @JagexSupport I had the same kind of issues with my account earlier today but I got it fixed by this on Twitter he is fast and reliable, I think you should text him on Twitter @billyunlock

  • 0op15974963 0op (@0op15974963) reported

    @JagexSupport Hey so I finally got my OSRS account info and my account was permanently banned... while I was in prison?my main had same issue but I can’t appeal on my ALT. Please help me I have the email from jagex about my main and then correcting it

  • lilfaishack HACK ASSIST24/7 (@lilfaishack) reported

    @JayFarrup @JagexSupport Your account can be disable blocked,locked or banned when suspicious activities is notice in your account, there's also a solution for every problem relating to this....send me private message

  • Neutroni_ n3utroni (@Neutroni_) reported

    @JagexSupport Hey guys, i need your help. I think my account got hacked and hijacked. Is there any options to recover? I can't remember login email, nickname can't been found on OSRS hi-scores..

  • PlankyTheDanky Bob morris (@PlankyTheDanky) reported

    @JagexSupport I can't get into any form of the website on my internet and I only have this problem with OSRS. It tells me to report, but every report links requires me to login. Incident ID: 1353000160227914973-830969953028473869

  • Gabbylovebear Kiarra Gabrielle (@Gabbylovebear) reported

    @JagexSupport almost a week now still have not been helped about my account..ive never had this much trouble in my years on rs to get help. This was hardworked time & money. Can someone please finally actually HELP me with my situation?!

  • Parrakas_RS Parrakas_RS (@Parrakas_RS) reported

    @JagexSupport Hi there, made a mistake when I bought 161 Supreme Growth Potions (leafy) when I was meant to buy (sundry) - Seeing I spent 161,000 beans I am quite annoyed at this error :(

  • wagnounii Dartajin (@wagnounii) reported

    @JagexSupport @JagexSupport followed the steps, still not working, i can't even report or contact you through the link you sent because i can't log in on the website

  • azzurriiavfc AVFC (@azzurriiavfc) reported

    @RuneScape can someone help me please I could log in this morning got home been trying to log in for last 3 hours and getting access denied error 15 when trying to reset my pass as its saying its wrong when it's not I'm worried my account is at risk thanks.

  • Silv3rWyvern William🕷 (@Silv3rWyvern) reported

    @JagexSupport My account just recently got locked out because of the error code 15 while I was mining a star. While it is locked out, is the membership frozen? I don't want to be losing membership days, because of this error. Thanks

  • ZardiFN ZardiFN (@ZardiFN) reported

    @JagexSupport I havent played rs for 1 year +, i tried to login on all my three accounts and evidence says they all banned for macroing in January 2021 (each acc at same time). I have never botted..

  • HazletonKen Ken Hazleton (@HazletonKen) reported

    @Its_Honey218 @RuneScape I would be excited if I thought iOS would work properly and Android wouldn't lag like it does!

  • wagnounii Dartajin (@wagnounii) reported

    @JagexSupport @JagexSupport i use a login name since my account was created 13 years, i also have a registered email that i have access to. Am following all the links you're sharing but they all require login to the website to report issues. Every time i enter my login, website says incorrect

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