RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Francisco, CA | 1 |
| Manchester, England | 1 |
| Urbandale, IA | 1 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Bruno Branco
(@BrunoBr83234149) reported
@JagexSupport @Mikedani33 @JagexSupport Hi Dorota, I did Appeal and got denied. That's why im reaching to everyone on twitter to solve my problem and review it, since i haven't done any comission staking. please redirect this to someone.
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Tupac
(@Tupacisoverit) reported
I’ve never been into runescape like ever but the fact that a game glitch where it allowed people to massacre a bunch of other people made it into canon is just so cool That game always had lit stuff going on
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Chase O’Hara
(@HaraChase) reported
@JagexSupport I also found out why I couldn’t set up Authenticator it was a cookie issue I believe. So hopefully this prevent this happening in the future.
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Garrett Panhorst
(@PanhorstGarrett) reported
@JagexSupport @JagexSupport So have I reached the end of the automated responses and now my issue is going to be swept under the rug like everyone elses?
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Bruno Branco
(@BrunoBr83234149) reported
@JagexSupport @Mikedani33 Hi Dorota, I did Appeal and got denied. That's why im reaching to everyone on twitter to solve my problem and review it, since i haven't done any comission staking. please redirect this to someone.
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Chase O’Hara
(@HaraChase) reported
@JagexSupport @JagexSupport Good morning,I’ve came across another issue. It’s happened again. I did everything I could to secure the account since auth kept giving me browser error when trying to set up. Woke up and it’s been disabled again. I need help setting up Authenticator to prevent this
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Dennis Soprano
(@DennisSoprano1) reported
@JagexSupport I'm not confused, I've been playing runescape for decade plus! This is my original account and I've never had issue before until now. I promise. I've tried 20+ recovery's now and nothing ? Even with original email and all early creation details.
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Chase O’Hara
(@HaraChase) reported
@JagexSupport Thank you! I’ll see if this helps. Could you also take a look at the offense on my account please. We’ve had this issue the last couple of days where I’m either getting hijacked or there’s a bug. If you could read the tweets in the thread.
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Steven (Fair) 🦈
(@PolarBroSteven) reported
@RuneScape So, I'm not entirely sure why, but there's been a bunch of random messages in chat constantly? My trimmed MW armor keeps updating me on the charges left just about every login, and it keeps telling me legendary pets can only fight certain others while im doing random things.
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kelly hackz
(@kellyhackz) reported
@Davey74910981 @JagexSupport Kindly send a dm to help recover your hacked, locked,suspended account to and Also resolve all accounts issue
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Ambition
(@DavinDiaz5) reported
@JagexSupport Hello I’ve reached out to mod ash now I’m reaching out here. Please need to know why my account was banned account name is dat rng doe. I’ve never cheated used any macroing I don’t even know what that is and now my account is banned with no appeal. Please fix this.
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hacker_manny
(@Hacker_manny111) reported
@DennisVlist @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Cloud
(@Magatsu_Cloud) reported
@RuneScape @JagexSupport @Jagex Curious Are there any issues or rules for streaming Runescape 3 with Xsplit? :) I know people that stream with OBS and a few with xsplit but hearing an official word would be nice. Not sure if there was one I missed. Would be happy with a response.
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Dennis Wetzler
(@DennisWetzler) reported
@JagexSupport why is it so hard to get ahold of customer service for an issue!!! Enough damn bots!! Get a damn person and stop hiding behind all these damn walls!!!
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BeardyManJim
(@jim_beardy) reported
@JagexSupport My recovery request hasn’t been denied as far as I am aware. The problem is that I haven’t received an email (I’ve checked my junk and spam folders) even acknowledging the request which should contain a reference ID to track the request I understand?
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