RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • cyberlee35 cyberlee35 (@cyberlee35) reported

    @LitleBitOBubbly @JagexSupport Message me directly now if you are experiencing any trouble concerning your accounts WHATSAPP/FACEBOOK/TWITTER/INSTAGRAM/SNAPCHAT Let’s get your work done successfully and fast BEAWARE OF SCAMMERS

  • Dapperduuh Eduardo Lang (@Dapperduuh) reported

    @RuneScape And when will the master max cape bug fix come? Last week there was a JMod that said that at the latest this Monday this bug would be fixed. However here is my disappointment because again Jagex forgot Maingame bringing only updates to the FSW.

  • Sinner092291 Justin Haynes (@Sinner092291) reported

    @JagexSupport I tried this. Even when I gave them a previous password... my CORRECT billing address and the last 4 of the card I used to purchase membership and the terrible #jagexsupport still said it wasn't enough to recover my account. The Support service is utter trash.

  • Detonate29 Queen (@Detonate29) reported

    I respect runescape team but this kind of problem.. is too much !! you not even respect players who play so hard this game !!! banned my main account and my alt account. @RuneScape @Jagex @JagexSupport

  • maximum_slick Maximum Slick (@maximum_slick) reported

    @Mandrue @OldSchoolRS Bottable GP exists everywhere in the game, the reason LMS specifically is an issue is that it's the one place bots have a negative impact on real players directly, if it had any moderation at all it wouldn't be a problem

  • FreeMoonRiderRS MoonRiderRS (@FreeMoonRiderRS) reported

    @JagexSupport @JagexSupport Part 2 My issue is not about the locking of my accounts, I gave permission to lock my account when I appealed for the unban request. But their was never any Terms of service on the unban appeal request page that gave my permission for removal of registered email

  • ThomvIJzendoorn Thom van IJzendoorn (@ThomvIJzendoorn) reported

    @JagexSupport @ModTyranRS My account has been compromised and is getting blackmailed for 1B gp. He is using my login mail to appeal and keep the account locked. I need help!

  • FixJSupport Ben (@FixJSupport) reported

    @JagexSupport Fix the recovery form........ on chrome/firefox clicking "add another password" literally refreshes the page and does nothing / doesn't add another box............................

  • HonestBoxingFan BoxingFan✪ (@HonestBoxingFan) reported

    @JagexSupport Over £1000 I've spent in bonds and membership easily, for someone to rob that on a secure account is beyond me as I've never had issues before untill changing my email address. I'm done with the game, but you really should look into what happened on my account for the community.

  • son65246488 son (@son65246488) reported

    @nielsj2k @JagexSupport I also had same problem last week but was recommended to a programmer by someone on Twitter he helped me Maybe you message Poulsen_hacker212 on Instagram also

  • therealjaylyt Thomas james (@therealjaylyt) reported

    @simolero123 @JagexSupport Can you send me a private message so I can help you fixed your issue ?

  • Mandrue Mandrue (@Mandrue) reported

    @maximum_slick @OldSchoolRS Sadly this is the problem with adding gp to the game through pvp. If its abusable people will abuse it. Feels weird saying this, but i kinda wish we had a system like China that discouraged cheating online by requiring a SSN to create online accounts. The censorship not so much.

  • ZanbonSen ZanbonS ☆ (@ZanbonSen) reported

    I'm doing a non-art side project (Personal project) and it requires me to spell out "armor" more then once, but Runescape ****** me up so much I can't spell armor right the first time. I'm having to fix "Armour" so many times.

  • Osammor4 Osammor Paul (@Osammor4) reported

    @ThomvIJzendoorn @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!

  • 200cj1osrs 200cj1osrs (@200cj1osrs) reported

    @JagexSupport the problem is, yh i been getting feedback on here every so often by u lot but its not the type i expected i think the ban is wrong, idk how 2 prove my innocence but if u could look into it

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