RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1
Pittsfield, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Scotty52336397 Scotty (@Scotty52336397) reported

    @JagexSupport I would really like help in recovering my account GgScoot, I spent lots of time and money on it, and don't refer me to your support page when all I get is error code 15 when trying to recover my account. Please help me!!!!!!

  • hellacopped ً (@hellacopped) reported

    "too many login attempts from your address, please try again in 5 minutes" i'm uncouth so **** you runescape

  • moesif_ Moe (@moesif_) reported

    @JagexAsh @OldSchoolRS Can you please make this also applicable to normal players?? If someone does most damage then logs out or hops then i wouldn't get the loot. I remember i told you this earlier about callisto and you said there could be a potential fix. Could this be it???

  • Corrupted_Host CHRIS 💀 (@Corrupted_Host) reported

    @OldSchoolRS Fix the pking scene in your game, I remember a time when people actually went on the wild to PK and not skill, I played this game since RuneScape Classic and the very first release day. Respect our Pkers and fix your game and make pking viable again, make the wildy great again.

  • OmoEda9991 Jacika maghla (@OmoEda9991) reported

    @ByPounded @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • sennardi Sennardi (@sennardi) reported

    @JagexSupport could i send you the email i use in a safe way for you to check if there are any problems regarding the account? i really just want to play..

  • Xx0670539xX Rick Sanchez. 🚀 (@Xx0670539xX) reported

    @JagexSupport That's funny because I used that email to login all the time and it worked back then.

  • Odin_Cobain 🌊🌊Odin.👽🇺🇸🏳️‍🌈✊🏽✊🏼✊🏿🌏🐹🐱🐶🚺 (@Odin_Cobain) reported

    @JagexSupport @emilywillisxexo He tried this, and his appeal was denied. We are wanting to know if the offense happened within past few weeks (meaning he was hacked) or if there was an error somewhere because he absolutely didn’t do macros. As i stated B4, he is mentally challenged. (Username Grodd4 )

  • r_townie Russ Townsend (@r_townie) reported

    @JagexSupport It's not an appeal since I didn't break any rules. There was no investigation. Your mod was hacked and banned me or someone accidentally banned the wrong person You need to look into it, because there is zero evidence of any wrongdoing on my part and there error is on your end.

  • Scotty52336397 Scotty (@Scotty52336397) reported

    @JagexSupport I keep getting error code 15 when trying to recover my password to my account GgScoot, I would really appreciate it if you guys could help me fix my issue so I can get back to a game!!!!!!!

  • fighter_marine Marine⚡️ (@fighter_marine) reported

    @ByPounded @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too...Or #lord_teqq on Instagram

  • LeonardoJRS1 LeonardoJ RS (@LeonardoJRS1) reported

    @JagexSupport @Rendi_Mento Worst service world wide

  • HoldMyBronson HoldMyBronson (@HoldMyBronson) reported

    @JagexSupport #osrs I got my account stolen yesterday. I filled out a ticket but it was denied. Basically I used steam to login, but someone got the login and set the primary email to their email and unlinked my steam account so I have no way to access. Can you help?

  • Fxxkit19755906 Fxxkit (@Fxxkit19755906) reported

    @Jagex @OldSchoolRS Hey when are you guys gonna fix bh D: D: D:

  • vonduke94 Vonduke (@vonduke94) reported

    @JagexSupport @JagexSupport can anyone in @Jagex help with my issue? It’s still been over a week and I’ve had no help #OSRS

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