RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • 2018Mardi Darky Pvm Fralgar (@2018Mardi) reported

    @JagexSupport I suffered a glitch. I was out of the wilderness when someone used a spell on me that literally teleported me to the wilderness next to him and killed me with several of my valuable items. fix your games please gf 4b because player exploit glitch

  • Michael26165632 Michael (@Michael26165632) reported

    @JagexSupport And I don’t have connection issues when I check when it crashes either it’s the game freezing every 2 minutes cause it obviously can’t compensate the game bs

  • MasonSulli0528 Mason Sullivan (@MasonSulli0528) reported

    @JagexSupport You say that but ive even attached screen shots of my emails transaction codes you name it. Plus its an original acc how else would i know the login.. but yet hmm some person in europe has the account

  • RuneMastaFro RuneMastaFro (@RuneMastaFro) reported

    @lxynuh @OldSchoolRS I think this is an iPhone issue. It happens on my iPhone 11 every time, but does not happen on my google pixel.

  • TristanRedfern8 Tristan Redfern (@TristanRedfern8) reported

    @JagexSupport When will you fix the mobile version of your game?

  • RuneMastaFro RuneMastaFro (@RuneMastaFro) reported

    @JagexSupport I have noticed that guardians of the rift mini game crashes every time on mobile on my iPhone 11 on wifi. It has crashed 4 times in a row towards the end of the game. I have not had this issue on my pixel 3. Not sure if it’s just iPhone 11.

  • Michael26165632 Michael (@Michael26165632) reported

    @JagexSupport Exactly what I said I wasn’t gonna I have 5G also 1 ping Internet your legit a joke if you think my Internet is the issue lmao I don’t think my provider is the problem…. Accept the fact use fked up the app

  • TheRealMLehman TheRealMichael (@TheRealMLehman) reported

    @OldSchoolRS Fix guardians of the rift crashing for iOS users please. It’s Happened Four games in a row. It’s quite frustrating after waiting so long just to join a game.

  • Tamyna13 Tamyna (@Tamyna13) reported

    @JagexSupport a player used a glitch with the group boss to teleport me to the wilds instead of ed3. I lost everything due to a glitch. It's totally unfair that players exploit bugs to harm other players. lost all my pvm gears .... can you do something?

  • TheRealMLehman TheRealMichael (@TheRealMLehman) reported

    @OldSchoolRS Fix guardians of the rift crashing for iOS users please. It’s Happened Four games in a row. It’s quite frustrating after waiting so long just to join a game.

  • TickTackVzla Jesus (@TickTackVzla) reported

    @JagexSupport @JagexSupport need help with this nightmare, im trying to disable auth as my phone is broken no longer have access to it and seens impossible as im not getting jagex Email i manage to change pass but auth one dont come to spam/inbox

  • Carina9tt Carina (@Carina9tt) reported

    @FuzzyHarpyBug @JagexSupport Same thing happen to here I wasn’t able to login my account regardless I have made several complain to their team but luckily I was directed to darkoo_codess on instagram by a friend and they help me fix my account back

  • DaijoSai Daijo (@DaijoSai) reported

    @Warcraft @WatcherDev Are there any plans to remove $25 server transfer (making it free like RuneScape) or removing/cheapen the $30 faction change (because we all know the faction problem to play with friends) Just wanna play with my friends, man.

  • POOSEKING Ndru (@POOSEKING) reported

    @JagexSupport Hi, Suddenly during login it began asking me for Authenticator code, but I never set an authenticator code. I then tried to go through the account support page and tried everything, denied twice account recovery even with all correct information. Can you help?

  • Tamyna13 Tamyna (@Tamyna13) reported

    @JagexSupport a player used a glitch with the group boss to teleport me to the wilds instead of ed3. I lost everything due to a glitch. It's totally unfair that players exploit bugs to harm other players. lost all my pvm gears ....

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