RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • ltlmsmunky Ltlmsmunky (@ltlmsmunky) reported

    @RS_DocJoe @kylepadberg @RuneScape Except that after two weeks and supposedly diagnosing the issue, identifying the accounts, having teams working round the clock, planning for a beta, you can’t even estimate? In the first days to the first week maybe...but not now. There has to be a larger problem

  • jamberflunx Jamberflunx (@jamberflunx) reported

    @RuneScape 13 days... your issue has cost me 13 days access to my account so far. What are you planning on doing to make up for this?

  • jordanedmunds19 Jordan Edmunds (@jordanedmunds19) reported

    @JagexSupport I keep getting an Error 15 every time I try to cancel my Authenticator. I have the right Emails, just not the phone with the app on it. Please help!

  • AltVorkath Vorkath alt (@AltVorkath) reported

    @JagexSupport can you confirm if my account is affected by the login lockout issue stated in the last few weeks of stream i have not received any emails following an initial appeal request acc name: Vorkath alt Thank you for your time and consideration

  • ClotBombo BOMBO CLOT (@ClotBombo) reported

    @JagexSupport what is the point in linking a url when you cannot log into the due to to the error im getting?

  • MattCoyne1 Matt Coyne (@MattCoyne1) reported

    @JagexSupport I'm having a pair of issues and the site is currently refusing to let me to submit anything

  • SusanRi56991875 Susan Rice (@SusanRi56991875) reported

    @taylorreali_ @JagexSupport It was the same kind of issues I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @dark_hack9162

  • NstorVa35108460 Néstor Vargas (@NstorVa35108460) reported

    hello I would like to know if the use of vpn is against the rules of the game. I have problems with my isp and the game every time I change the world throws this error (Too many login attempts from your address) I can only connect with vpn @JagexSupport @JagexHelpStevie

  • WilsonRCHY larry (@WilsonRCHY) reported

    @Juan7489 @JagexSupport I also got hacked, these support services aren’t doing anything, send a DM to @Haalian__ on instagram,WhatsApp +1 (857) 298‑0059 they’ll help fix your account fast!

  • jordanedmunds19 Jordan Edmunds (@jordanedmunds19) reported

    @JagexSupport @Jagex Hey my user is 10000 Gecs. I keep getting an Error 15 when trying to cancel my Authenticator. Any help ?

  • PrayInquis bryon (@PrayInquis) reported

    @taylorreali_ @JagexSupport yea, thats my issue. i cannot access it all. i know the user and password, and my authenticator was on my old phone, which is now ruined. and its over 10 years old. i can barely remember 10 years ago.

  • belisle_kelsey Kelsey belisle (@belisle_kelsey) reported

    @JagexSupport im having trouble getting into my account can someone email or pm me

  • AustineMary4 munchkin (@AustineMary4) reported

    @Justin70797830 @JagexSupport My account got locked too...i tried contacting support support service but no response so..I went online and searched for a hacker then I got referred to cyber_smart_security on Instagram i was doubtful at first until they helped me recovered it.

  • Ericc_play Eric (@Ericc_play) reported

    @Juan7489 @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.

  • RczHw Евгений (@RczHw) reported

    @LordSunnyDee @JagexSupport I also got hacked, these support services aren’t doing anything, send a DM to @DaveCyberHelp on instagram, they’ll help fix your account fast!

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