RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Heidelberg, Baden-Württemberg Region | 2 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Corbud
(@Corbuddy) reported
@JagexAsh I returned to Runescape just shy of 2 weeks ago. First thing I did was login to all my accounts to see what I had done thus far. My max account on RS3 was still intact. Tried logging today and now it's permanently banned. Corbud (Black Boopa is display name now).
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FireManSam.eth
(@FiireManSam) reported
@Sezzij1 @OldSchoolRS Just seen your feed. Their customer service is appalling isn’t it
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sandra turk
(@sandee0817) reported
@VelozArrow @JagexSupport I'd advise you send a DM to KODATECHK on Instagram to fix it. They're really good at retrieving hacked or banned accounts
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Joseph
(@JosephF_1) reported
@JagexSupport I can’t change my email for my account. I have access to my current email and the new one I want to change it to. But once I hit the Confirm Change button, I am redirected to an Error page.
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Joseph
(@JosephF_1) reported
@JagexAsh do you know if everything is ok with the account recovery and email systems. Im trying to change the email of my account (i have access to both the old and new account) yet I keep getting error messages on the runescape website.
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Tsujack
(@tsujack) reported
@RuneScape @JagexJack Could you move bonds to a set price buyable from the "system" rather than player economy controlling them? The issue is bonds being too high price and players having to grind the entire time just to get that money back especially for skillers.
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Johnson
(@jonesjackson746) reported
@HejAlexHej1th @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Debbie
(@Deb_bie4life) reported
@WsbBaked @JagexSupport @JagexTrident There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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cherry 🍒
(@souildramk350) reported
@ice_armour @JagexSupport It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to BEVANFIXX on Instagram, they are always there to help fix issues.
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Bryce Rush
(@Sniperbds4) reported
@RonnyRon1991 @RuneScape A firewall issue means the network couldn't reach the server, which happens when the servers are down for updates, maintenance, or outages. A compatibility mode and driver error means it's hardware or the system it's running on.
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Bryce Rush
(@Sniperbds4) reported
@RonnyRon1991 @RuneScape Having the laughing emoji represents I was saying "read what the error message says" in a joking matter, as it's a common issue with end users not actually reading the issue. But jumping to saying I was being a **** without checking the tone of the response says a lot.
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sylvia
(@sylviahalina) reported
@notimpressed501 @JagexSupport The system of this stuff sucks nowadays, idk how they want us to pull through, but thanks to Kelvin_limit on Instagram who helped me on this issue last month.
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Johnson
(@jonesjackson746) reported
@Bones94325527 @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Jennifer Lukas
(@Jennife30612238) reported
@RonnyRon1991 @Sniperbds4 @RuneScape I get that error fairly often unfortunately, but usually if I just close out the client window and reopen it will work
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20
(@wedeail1234567) reported
@notimpressed501 @JagexSupport Why don't you seek #metrotoolz on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy
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