RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
| Reading, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Topical Facts
(@Topical_Facts) reported
@Jakeosrs2022 @JagexSupport You can contact @hantiCol to fix your account immediately
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FabiMATRIXX
(@Fabian_Thamm) reported
@RuneScape now is server down again?
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justin
(@Mista_Snipe) reported
@JagexSupport So either fix Corp so players don't need to teleport in and out 26 times to make him killable, fix private instance so it doesn't immediately reset upon exit, or start banning reported crashers. They keep hopping worlds until they find a player doing it, and then steal theirwork
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Will
(@personifier) reported
@OldSchoolRS Any error that risks months or years should lead to an automatic rollback of at least 30 mins. That’s a lot of time.
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Charlie Lagmyr
(@charlie_lagmyr) reported
@JagexSupport Hey, I was at the G.E trying to buy something when the servers crashed. After I log back in I've lost everything in my inventory. I have authenticator and bank pin so I don't think my account was hijacked. Is it possible that I lost it all due to the crash? OSRS btw
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kris10
(@Obeying) reported
@OldSchoolRS ok update, checked all the screenshots. looks way better than rs3’s. fix rs3’s to be simpler like this.
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Lynsey Woodbridge
(@LynseyWoodbrid2) reported
@OldSchoolRS loaded up the game and no chats are showing in any of the chat boxes but messages are sending and seen by others. Can you advise how to fix this?
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Chills
(@SmokinCee) reported
@OldSchoolRS I was just about to tweet about being able to anchor UI windows to one side of the screen, wonderful. Now can we fix stability issues for iOS? Game crashes when running over 20fps in a populated area. Happens to a few other people I know also.
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Phil McHunt
(@ChrisMFMurphy) reported
@JagexSupport @RuneScape @OldSchoolRS I’m having trouble getting my password back and the robot phone line is not helping 📢📢 please help
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Cullen
(@cc_fiji) reported
@RuneScape @JagexSupport On 5-4-2022 I was muted without evidence by @JagexSkynet the mute was successfully appealed. In the message I received I was told that further issues may lead to a potential perma mute, not specifically that it was "my last chance" (1)
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aziz
(@maniaxtriple) reported
@DomkusMindaugas @JagexSupport I also encountered similar issues support service were just useles @AgentFemiv helped
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Zachary Balck
(@BalckPlays) reported
@JagexSupport I've been having issues for days and can't get in contact with anyone from Jagex
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Jagex Support
(@JagexSupport) reported
@MrMezMorris @OldSchoolRS @JagexAsh Hello there, we are aware of some temporary connection issues and working on a fix. Sorry for the inconvenience! -Kamila
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Alex Baumann
(@Da77asBoy) reported
@OldSchoolRS $12 per month & always have some issues..
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Cullen
(@cc_fiji) reported
@RuneScape @JagexSupport This type of inconsistent moderation makes it extremely difficult for a player to comprehend what rules are actually being broken, and how to change behavior moving forward to avoid further issues. Yet @JagexSkynet continued to use