RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Defenceplox Liam Gore (@Defenceplox) reported

    @RsHistoryJuly @RuneScape Oh my days! I remember how bad the lag was on day one!

  • JakeMaxing2k22 Maxing2k22 🌈 (@JakeMaxing2k22) reported

    @JagexAsh @JagexSupport How do i fix the access denied on home page it does not seem to work is there a solution to this

  • HerridgeRichard Richard Herridge (@HerridgeRichard) reported

    @JagexSupport i botted on osrs and it was banned could u guys wipe the osrs stats and money and unban it im never going to bot it again also its lvl 90 on rs3 but i didnt bot on it on rs3 and i want to play rs3 it was login name was richie6171 but ingame name is aetheriannn

  • OpinionatedJake Jake (@OpinionatedJake) reported

    @JagexSupport please manually check the 'OCE lads' account. I have submitted an appeal and had the appeal denied when I have not broken any rules. its a false ban, an incorrect appeal decision. You claim sufficient evidence yet haven't shown the evidence?Can someone please help?

  • Dom72562299 Dom (@Dom72562299) reported

    @OldSchoolRS @OSRS Can someone DM me resolving a complicated issue (not unbanning) I believe revolving around account security(?) I am unable to make any transactions of any kind.

  • LightTim1 Light Tim (@LightTim1) reported

    @BrookeHodgman That's resale of the account though. It's about the games. Everything bans selling accounts because.... yah.... rampant issues with that one are easily seen with foresight and the effects of runescape scams.

  • WyzicRS Wyzic (@WyzicRS) reported

    @JagexSupport Hello, im not sure thats the actual case? made a group agian yesterday, went to sleep. now im back on and the group is currently still active. I believe the issue i presented was possibly due to system update. or group dispands after x amount of hours? Best Regards, Wyzic

  • drewbe1992 andy (@drewbe1992) reported

    @JagexSupport my account got wrongfully banned and I’m getting zero customer service. Used only runelite plugins, mid game at gotr I disconnect and get a perm ban. Someone needs to look into this please unfortunately I don’t stream and can’t get anyone to help

  • Trade4Lewt T_r__a__d_e (@Trade4Lewt) reported

    @SZolarious @RuneScape Would be a valuable argument if it wasnt for the death cost being absolutely ******* braindead broken, if you wanna pvm in endgame gear your death will cost like 10mil... thats a ******* joke

  • wattupdoo seth (@wattupdoo) reported

    @JagexSupport Does Runescape mobile have known issues with connection when using 5G? I can only play through WiFi.

  • AioliaFlowers Aiolia Flowers (@AioliaFlowers) reported

    @HsacLleznol @JagexSupport Well you need to use the ticket link I provided, or account recovery. When you begin account recovery, you provide the email login on the first part only. On the second part, you enter a new email address. If your request is accepted/denied you get that followup on new email

  • 07Amphilophus Adrian Conrad (@07Amphilophus) reported

    @JagexSupport @Zero_priest It would be amazing if I could get some real customer service and actually have someone look at my problem

  • AioliaFlowers Aiolia Flowers (@AioliaFlowers) reported

    @CritiquedAU @JagexSupport Remove all third party account links from your account as well. This is stuff like using facebook log in, gmail login etc. That means the only way they get your account is by hacking your email, which now has 2fa on it.

  • TonyMoss3 Tony Moss (@TonyMoss3) reported

    Got hacked and my account got banned for macroing in September 2021. I haven’t played on it since 2020 or anything. Been trying to contact you @JagexSupport @RuneScape @JagexAsh RSN: Internet_Boy Login name: blindkilla33 Please help! I want it back😭

  • hayleybbx Hayley brinkworth (@hayleybbx) reported

    Does anyone actually play RuneScape anymore? I have a sudden ✨urge✨to login to my account after 500 days & grind at Varrock rn #runescape #gaming #Grind

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