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RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cuernavaca, MOR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Dxxxk_
    Dxxxk (@Dxxxk_) reported

    @OldSchoolRS please fix na servers we're getting 80+ ping

  • troym57
    Troy (@troym57) reported

    @JagexSupport @OldSchoolRS Having an issue with OSRS Mobile on Android, after logging in it instantly logs me out. What can I do to fix this?

  • avgstv
    U (@avgstv) reported

    @JagexSupport ticket # 6496842 . Submitted multiple times and no real person looking into the issue…

  • dankkevd
    Kev (@dankkevd) reported

    @AdoNir666 @Nescitum @OldSchoolRS Lore and game mechanics are different. In Tourist Trap there is an NPC obsessed with sailing. In Dragon Slayer you have to buy your own boat and fix it up. Bone Voyage there is a sailing part in that. To me it just makes sense to be in the game.

  • eyeDoge
    Nik (@eyeDoge) reported

    @George6230271 @SoyDuro3 @JagexSupport Dang brother, it looks like you have had a slew of problems. Sorry to see you've been dealing with all that and haven't had much help in response man.

  • _StoicJoe_
    Joe (@_StoicJoe_) reported

    @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

  • JtfClaws
    Jtf claws (@JtfClaws) reported

    @JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah

  • Lutrios_
    Lutrios (@Lutrios_) reported

    @KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.

  • 6nchesTV
    6nches (@6nchesTV) reported

    @OldSchoolRS Ya there is defo issues… cant alch or open clan chat without connection lost

  • TheIronLord
    Iron_Lord (@TheIronLord) reported

    I'ma be honest @JagexSupport @JagexAsh not being able to hotkey prayers in OSRS as a disabled person with neurological issues and being told I'll be banned for making the game more accessible to myself is kind of **** and y'all should fix that. I can't "2 tick" and all that in rs3 either and I will 100 use my mouse in the way it's intended and program it to spam the clicks for me. If y'all ban me for making a game accessible that I've played for over 20 years then **** it.

  • Matt71617251
    Mattlathrop (@Matt71617251) reported

    @JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing

  • OsrsPrple
    MissingPrple (@OsrsPrple) reported

    @OldSchoolRS Am I the only one able to connect but having severe lag accross all worlds?

  • mcart49014
    jim smith (@mcart49014) reported

    @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

  • RavenKarp
    Raven Karp (@RavenKarp) reported

    @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

  • LuboValkov
    willCodeForFood‼️ (@LuboValkov) reported

    Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

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