RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • neil__mehta Neil Mehta (@neil__mehta) reported

    @JagexAsh @JagexSupport would really appreciate if I could connect with someone to understand how someone was able to login to my account and bypass 2FA. Just want to make sure this doesn’t happen again. Can’t find a way to send you guys an email so I’m resorting to Twitter..

  • saltan6810 as (@saltan6810) reported

    @Uspy4 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • saltan6810 as (@saltan6810) reported

    @klootjoost @JagexSupport My account got false ban few days ago as well and every step I made to get it back did not work. I got in touch with #robfixx on instagram which he helped to resolve my account issue. You should probably check him out

  • koytek_michael Michael koytek (@koytek_michael) reported

    @JagexSupport I am locked out of my account after resetting my password already. I go to the app to login in and it gives me the same message about my account being locked. I've also waited the 1 hour to log back in and it's the same message

  • koytek_michael Michael koytek (@koytek_michael) reported

    @OldSchoolRS Hello. I've been trying to log into my osrs account for 3 hours now but it keeps telling me my account is locked and how to unlock it. I follow the prompt and receive the same locked message. I appempted again after 1 hour like the site states but I'm still having the same issue.

  • EmeraldRalts EmeraldRalts (@EmeraldRalts) reported

    @SamsAFK @wynndoughs @OldSchoolRS I mostly play an Ironman, so that's not exactly a fix

  • M_Super_Buu Ibrahim Durmus (@M_Super_Buu) reported

    @JagexSupport @JagexAsh @JagexSupport maybe u guys shoul take the botting problem more serously. Like if u catch a botter, bann all accounts he owns= even if he dont play on it ! i think this is the way botters will be stopped! otherwise they creat new acc and repeat the cycle over and over.

  • klootjoost joost (@klootjoost) reported

    @JagexSupport @JagexSupport im playing now for over 17 years never did anything like botting. i put thousend of hours in this account for many years membership. and this is how you guys threat me? your system is broken. alot of People getting a false ban. its not fair please check it

  • DamienThornUK DamienThornUK (@DamienThornUK) reported

    @RuneScape Kinda worried about this, one unanswered question is what happens if we don't login with an email currently? (your OG players) @RuneScape

  • klootjoost joost (@klootjoost) reported

    @JagexSupport im playing now for over 17 years never did anything like botting. i put thousend of hours in this account for many years membership. and this is how you guys threat me? your system is broken. alot of People getting a false ban. its not fair please check it

  • Fergus_on6 Ferguson (@Fergus_on6) reported

    @JustSamir1 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • FrankRindleReal Susan (@FrankRindleReal) reported

    @Clanks2 @RuneScape this is not better security it literally says they're removing account recovery lolol wtf is their problem in that studio?

  • Fergus_on6 Ferguson (@Fergus_on6) reported

    @Jhonmontolla2 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • saltan6810 as (@saltan6810) reported

    @neil__mehta @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • TaoSeraphim Tao (@TaoSeraphim) reported

    @OldSchoolRS Still no customer service number ? Do something useful for once

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