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RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
San Francisco, CA 1
Manchester, England 1
Urbandale, IA 1
Sydney, NSW 1
Upton, England 1
Heidelberg, Baden-Württemberg 1
Scunthorpe, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • DexxonGaming
    DexxonGaming (@DexxonGaming) reported

    For the LOVE OF GOD @JagexSupport @RuneScape please fix the 'Loading application Resources' issue for people with multiple monitors. @JagexRyan. I've tried unplugging monitors, restarting computer, uninstalling and reinstalling both steam and NXT clients... I'm lost here.

  • chiri_RS
    stuart duart (@chiri_RS) reported

    i've waited over 12 hours, to no avail i've tried using different clients, even logging in from a completely different computer and IP address, invalid credentials. does anyone know of anything else to try besides just changing my login information? @JagexTyran @JagexSupport

  • HCIMHASDOGS
    HCIMHASDOGS (@HCIMHASDOGS) reported

    @JagexBreezy @RuneScape Do we have an eta on the achievement boosting fix?

  • Maartenlips
    Maarten (@Maartenlips) reported

    @AnAviansie @JagexBreezy You talking about the fact that wrong sound effects are playing or some other issue? I'm hearing zombie moans all over runescape and it's driving me insane

  • SamIncerti
    Samuele Incerti (@SamIncerti) reported

    @JagexEasty @RuneScape Thank god, thought my rs2client was broken :)

  • brandonmickg
    Brandon mcgillis (@brandonmickg) reported

    @JagexAsh mod ash , I’m a 17 year Long RuneScape player and i recently can’t login to my account , I’ve answered countless questions including a password I used in 2005 and it’s I’m still being denied , I need this looked at internally please :) I don’t wanna lose this Plz help.

  • Bernanbrownie
    matt stein (@Bernanbrownie) reported

    @JagexAsh @JagexSupport I just downloaded mobile. I can’t sign in on F2P or Members. F2P says “you are in a members only world”? I have membership and I’m not banned. I only play runelite usually. I’m confused. I changed my password because I’m freaked out. RSN: Limeluck

  • TheVerdeLive
    Davide (@TheVerdeLive) reported

    @OldSchoolRS I got charged a week early for my subscription and didn't add the days left to the new one. Tried filing a support ticket but the system is giving me errors

  • bsaadon
    saadon (@bsaadon) reported

    @JagexSupport i got back to the game recently and when i tried to log in today i got a message i need to disable jagex acc guardian when using nxt beta. now i didn't have a problem playing yesterday so i find it weird. i have a 2step auth, but i don't have a disabling button.hlp

  • MQCCape
    Mr Fresh (@MQCCape) reported

    @HazletonKen @The_KnuppelRS @RuneScape I can’t name one website that has good customer service besides Amazon maybe 🤔

  • KevinXi69172244
    Copkillcop12 (@KevinXi69172244) reported

    @OldSchoolRS Wait can you guys do something about the botting problem?

  • RealEklee
    Dr.Dab☄️ (@RealEklee) reported

    @JagexSupport I've tried about everything on the forms and support website, but I still can't log in. I keep getting an Access Denied Error 15 message

  • HACKGENIUS0
    HACKGENIUS🇨🇳 (@HACKGENIUS0) reported

    @ssb_Iroh @JagexSupport Hello kindly Send Me A Message For Account Recovery Process 💯 Legitimate Service

  • GFguys
    luscas ❁ (@GFguys) reported

    @RuneScape Hey Jagex, I've been facing errors trying to log in and to recover my account. I'm receiving error 15 when I try to recover my account. I do not use any proxy and I do use google chrome. Any idea what can I do?

  • Issa72771566
    Issa (@Issa72771566) reported

    @JagexBreezy @RuneScape Please fix graphics cause i dont want my character to keep turning to green like shrek while im human :)

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