RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
| Reading, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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(@stfusilly) reported
@EddieMenger @RuneScape It's been months since I logged on the game, when I tried to log on, it says "error, please contact customer service" what's going on?
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UNBAN SWANKET
(@istillplayosrs) reported
@JagexSupport my account was recently perm banned and i’m certain I didn’t break the rules which leads me to believe I was falsely banned for something I did not do. Either your detection system made an error or my account was compromised. I’m not eligible for an appeal pls help
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nick
(@nick70482354) reported
@JagexSupport will using a VPN on my PC / mobile device cause issues ( any type of accidental ban ).
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odisho
(@odisho1996) reported
@RuneScape Still can't login into my main and f2p catching butterflyes it's just a waste of time because you don't get any reward mhm ?
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Hey
(@StickyyBunnz) reported
@RuneScape It honestly blows my mind how you’ve been ignoring us. You guys tweet **** like this acting like there isn’t a problem. You really don’t give a **** about us and it shows.
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Don
(@Tha_Row) reported
@Etisalat_Care Please improve your routing to Jagex (RuneScape) servers. We're currently disconnecting and lagging and Jagex confirmed it was due to Etisalat's routing.
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mochii
(@mochiidemon) reported
@OldSchoolRS need some support help! Someone hijacked my bfs account and they're currently online, blocked from the recovery service.
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Sid account
(@ClashCcpla) reported
@theguyspykids3 Charge $90 million in old-school runescape bonds and then crash the economy of the game
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IncogsquitoM
(@IncogsquitoM) reported
@JagexSupport Thx for the terrible service and your rent a cop like strategy's you use for assuming someone's doing wrong. Ridiculous tbh. 0/5 for the support team. If you need help with something these guys did wrong on their end better off talking to your wall about it.
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Devan Mitscher
(@dmitscher96) reported
@JagexSupport Have moblie installed and everytime I go to login it loads up ne to the screen I had screenshot on other tweet and been like this for month I've had it uninstalled and reinstalled and still no fix
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Ryan Odinson
(@ryan_odinson) reported
@JagexSupport @Saud61647074 It’s been over a year and we’re still having this problem can you guys please look into it?
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The Real Eddie
(@EddieMenger) reported
@RuneScape It’s crazy how you’re now just ignoring all the users who you’ve locked out but are still happily charging. I’ve still yet to receive a single email about this issue. This is the “customer service” from a company that’s two decades old? Disappointing.
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swerve
(@SwerveOGU) reported
@JagexSupport Hello. I used up my last appeal about 7 years ago. I believe it was denied. I have changed a lot since then and was hoping for another chance. My RSN is "From Ontario" and login name is "dry bl1tz". Thanks
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ThatOneRacer
(@That_One_Racer) reported
@JagexSupport I can’t login to change it because I’m getting blocked by an authenticator that I don’t have and I got denied an account recovery request.
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Dom
(@dcantu61695) reported
@JagexSupport so I had to buy a membership and then the true grind started I was enchanting for hours, I wake up to find that my acc is “temp banned” for using a 3rd party bot service, when I wasn’t,I was just putting in hard work, Honestly kinda ruined my weekend
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