RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisChri9 Chris (@ChrisChri9) reported

    @auzzymotto @mattsart7 @OldSchoolRS Valid points yep, it is great how quick they respond to and act on feedback. It is easy to say in hindsight that it should have been dealt with before the update, but I do think this issue was always going to crop up. Right outcome achieved either way I think 👍🏼

  • JagexLight Mod Light (@JagexLight) reported

    @OldSchoolRS We've deployed a couple of hotfixes in an attempt to rectify any issues present in Phosani's Nightmare. However, we're seeing reports from a small number of players that they are still experiencing issues. We'd like to thank you for your patience as we continue to investigate.

  • AroundRummage RummageAround (@AroundRummage) reported

    @JagexSupport #runescape I have got my account back already, that’s not the issue!! The issue is that I was hacked last night and being a loyal customer of yours I’m SURE you can rollback my account so I have my stuff back Right? 15 years of loyalty you can help right?

  • golden_pleb Golden_Pleb (LET PURES USE SLEPEY TABLET!) (@golden_pleb) reported

    @OldSchoolRS Just tried to kill it. Still broken. Should I relog to unbreak it?

  • anton_kettunen Anton Kettunen (@anton_kettunen) reported

    @JagexSupport The issue, as I desceibed in my recovery, my old mail has been hacked, and I can’t get it back. I’ve tried getting it back for 6 months.. I still have the authenticator and was able to use the account and read jagex messages, but now its locked as I said before

  • KingsmenDello LA_MAGIC MAN (@KingsmenDello) reported

    @OldSchoolRS there's a problem with game where group ironman somehow still isn't out please fix!!!!!!!!!!!

  • jack_stanjer Jack Stanjer (@jack_stanjer) reported

    @JagexSupport Hi, ive spent a very long time trying to get my account back, do to an issue with my registered email. We finally fixed the issue and I got to log in! Since then ive tried to login again so my friend could also reminisce, but it seems I have been pernamently banned

  • Benrab11 Benrab1 (@Benrab11) reported

    @JagexSupport I've been having an issue for the past 6-8 months where I can't hop worlds or go into clan citadel. Every time I try it kicks me back to login/lobby and tells me "malformed login packet" and I need to restart my client. I've tried clearing caches and clean install

  • Yakymivskyy Nazar Yakymivskyy (@Yakymivskyy) reported

    @JagexSupport Hey, my account has been hijacked and used for botting. I tried to sign in and it said my account was banned. Can you please check my IP address or some way and see that it was not me? I tried appeal already to no luck. My username is Victory300

  • Wookzy__ Wookzy (@Wookzy__) reported

    @JagexSupport @JagexSupport Hey! first off thanks for the reaction! The issue is that I accidently send in an appeal with the wrong description. I would love to appeal again but they are simply not looking at an second appeal. Can you help me fix this?

  • golden_pleb Golden_Pleb (LET PURES USE SLEPEY TABLET!) (@golden_pleb) reported

    @OldSchoolRS How did Phosanis parasite get broken? I don't enjoy hitting it 6 times to kill it. Fix soon?

  • HazzaIsHere_ Hazza (@HazzaIsHere_) reported

    @RuneScape The reduced Surge cooldown on Kerapac is super buggy. Barely registers my keystroke half the time. Super delayed. Pls fix

  • duquemorales_ alejandra 🐍 (@duquemorales_) reported

    I want a streaming service where I can play Siege, Dark Souls, RuneScape and Call of Duty with my tiddies out

  • nolongerintocar owen (@nolongerintocar) reported

    @JagexSupport i’m getting error 15 on the create account page

  • safqety yyyoung (@safqety) reported

    @callemeister11 @JagexSupport Having issues with your account,hurry up and message this professional coder/unlocker @Microtullz on Instagram he recovered back my hacked account and he’s professionals. They can help you

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