RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
| Reading, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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xooW
(@xooWbtw) reported
Which costs me a lot of money just to run another account and then buy members on it. I could get the job done too if my profile were reset on RS3. And just share 1 account/login detail within the 2 games (and share the membership). @JagexSupport
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tom van den hoogen
(@afcahoogen) reported
@JagexSupport il dont hope il quit the nice game but if its not posible to solve the problem il think i need to quit. I dont wanne start again it take's alot of time to get a lvl 90 acount
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Christian Macias
(@xxchris007) reported
@OldSchoolRS Wish I can play but I keep getting the same error code to log in. I put in so much money on that account I can't even do a support on it.
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L
(@KLachie) reported
@JagexSupport Hi there, I have tried logging into my osrs account and the authentication code is required, but it seems my jagex login has been removed from my authentication app. I suspect it has been hijacked. I sent a reset password form in but got denied. Not sure what to do
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Ryan Main
(@ryanmain1990) reported
@JagexSupport afternoon, I've recently in the last hour recovered an account I lost/got hacked a few years ago. I changed the password ect, but its currently saying incorrect information How can I find out if this account if affected by the login issue. Many regards Ryan.
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Aljaž Kanalec
(@AljazKanalec) reported
@DitterBitter @_F_red Dude, this sword made me go back to Runescape after ~8 years, can't login, forgot email password😳
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Sue Campen
(@SueCampen) reported
@KeyudaO @JagexSupport I had the same logging in , after trying every single thing that was suggested, I finally took the Google Authenticator off my tablet before giving up for the night. Much to my surprise when I tried to login to the 'change password' page the following morning it let me in
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xooW
(@xooWbtw) reported
@JagexSupport Is it possible for you to reset one of my RuneScape3 accounts to a brand-new account? I play OSRS mainly with those login details, and I have membership on it. I don't want to create a separate account with members just for RS3, because I won't play that much either
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Zak_45
(@KlanVr) reported
@OldSchoolRS Who gives a ****? Fix too many log in attempts
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DaniloDiaz
(@DaniloD08661863) reported
@tyler7161 @JagexSupport I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_guru12
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☁️ Cloud ☁️
(@squibw0rd) reported
@jagexsupport Hello! I dyed an augmented piece of Malevolent armour and added it into my keepsake box. However when I go to confirm the outfit, it tells me the item is no longer keepsaked. How do I fix this? Thank you!
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David
(@davidwoods122) reported
@JagexSupport hi there, I’m having an issue with clue scrolls. Took an active hard clue scroll out of my bank and it turned into two open clues, once I got the reward the second one disappeared and now I can’t do hard clue scrolls because it says I have one active but I don’t
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Zak_45
(@KlanVr) reported
@OldSchoolRS Oh amazing. Fix too many log in attempts glitch
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LethalDNA
(@07Lowi) reported
@JagexSupport Can you guys help me with this problem or can you re direct me to someone who can
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Leo
(@JWorldFn208) reported
@RuneScape @JagexSupport I finally got my account back! How do I lower lag? I put my graphics settings at the lowest settings possible and for some reason I still lag. How do I fix this?
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