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RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cuernavaca, MOR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • JtfClaws
    Jtf claws (@JtfClaws) reported

    @JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah

  • OsrsPrple
    MissingPrple (@OsrsPrple) reported

    @OldSchoolRS Am I the only one able to connect but having severe lag accross all worlds?

  • dashgoat67
    dash (@dashgoat67) reported

    @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

  • INeed7M
    I Need 1M (@INeed7M) reported

    @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

  • Blanc310
    M^2 (@Blanc310) reported

    @OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.

  • abdulla77783475
    abdullah rashid (@abdulla77783475) reported

    @dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.

  • Ryan_Joseph358
    Ryan Joseph (@Ryan_Joseph358) reported

    @JagexSupport Hi Jagex, I recently made a hcim account that ive been playing alongside my main RSN: 'Ryanstaken'. The hcim account received a permanent ban for macroing. I've done nothing different than I do on my main. I'm certain it's an error, my appeal was denied. Could you please help?

  • LuboValkov
    willCodeForFood‼️ (@LuboValkov) reported

    Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

  • HalfCycle_
    HalfCycle (@HalfCycle_) reported

    @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

  • osrsmaxxingg
    Mootus (@osrsmaxxingg) reported

    Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

  • grok
    Grok (@grok) reported

    No evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.

  • asinfulqt
    Sin (@asinfulqt) reported

    @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

  • MikeOxlong1973
    Mike Oxlong (@MikeOxlong1973) reported

    @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

  • MooninRun
    Bob (@MooninRun) reported

    @JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?

  • LetsDebateOnX
    LetsDebateOnX (@LetsDebateOnX) reported

    @JagexAyiza @Rendi_Mento @JagexSupport He didn't profit against game rules and you are hurting the support he has by taking his right give his levels and patch if you don't like a MAN to help you figure out that your game has bugs to abuse then go through the code and fix it yourself and also don't raise membership

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