RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Heidelberg, Baden-Württemberg Region 2
Sydney, NSW 1
Upton, England 1
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Braço do Norte, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • TheValiantOne2 The Valiant One (@TheValiantOne2) reported

    @Kormulus @OldSchoolRS Least yours worked. Majority of us got dead codes that show an error when redeeming and Jagex refuses to acknowledge it.

  • Il1uminat1_Gold Il1uminat1 Gold (@Il1uminat1_Gold) reported

    @RuneScape My RSN is bugged. I can't drink powerburst of vitality I can't join groups should I wait for you guys to fix or is it okay to play my account now?

  • jonesjackson746 Johnson (@jonesjackson746) reported

    @NicLanoie @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • NicLanoie Nicolas Lanoie (@NicLanoie) reported

    @RuneScape Still not fixed, I can't boss because grouping system is not working. Im in my own group but it changes my name to my old one

  • souildramk350 cherry 🍒 (@souildramk350) reported

    @ImpartialDawn @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • TroyFreezyPop Troy Freese (@TroyFreezyPop) reported

    @JagexSupport I continuously get pass reset requests I’m not asking for. Someone has my login email and is continuing to try to reset the password daily. What am I supposed to do here? And don’t say to check the security page. I have an authenticator, two step, and a bank pin…

  • Mrhei9532 J E (@Mrhei9532) reported

    @JagexAsh @JagexSupport I've been reaching out to jagged sorry since yesterday about the issue with my ingame name and friends list issues no one has replied. People that have me added see me as one of my older names they can message that name and it comes to me but when ( 1)

  • AVENTURA9701 Stephanie Rodriguez (@AVENTURA9701) reported

    @Reiss77290239 @JagexSupport Text @Daverecovery01 to fix your account immediately

  • jonesjackson746 Johnson (@jonesjackson746) reported

    @Th1rsty4urblood @JagexSupport @blue_egg_osrs Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • CopariLoL Colin (@CopariLoL) reported

    @JagexSupport I accidentally set the wrong email when making a new acc on #osrs, tried to change it and now says account is locked because it was assumed stolen. Is there anyway to fix this faster?

  • whosryze_ 𝘙𝘠𝘡𝘌 ☽ (@whosryze_) reported

    @RuneScape fix the grouping system please! i can't even que ed3 or anything

  • KrazySythe Krazy (@KrazySythe) reported

    @JagexSupport I love doing quests, got rolled back ~ 2 hours and 5 quests total. This was before there was a message stating in game there was issues with gameplay. I also bought a Craw's bow on fresh start world while questing. Poof, offer gone, no money in inventory 🤔

  • keyter34880108 keyter (@keyter34880108) reported

    @JagexSupport Sir, I have a problem with my rs account, can you write me privately please?

  • NicLanoie Nicolas Lanoie (@NicLanoie) reported

    @JagexSupport The username issue isn't a visual one. Prevents players to group boss/leave group amongst other issues. Please fix or advise on how to

  • NicLanoie Nicolas Lanoie (@NicLanoie) reported

    @JagexSupport @SendsRS @RuneScape This is not a visual error, can't boss or leave group. Please fix this or explain how to

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