RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Hawk
(@sndhawk) reported
@JagexSupport I need help ASAP. For unknown reasons I can’t login to my account at all. Not on any client or the main website. I’m using the same login information I always use, I even changed the password and still do not have access.
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Mod Breezy
(@JagexBreezy) reported
@RS_TRINITY I feel it! My problem is i spend too much time playing never ending multiplayer games like Runescape and Call of Duty so i never have time to play other games
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rae
(@reyvarie) reported
The stock market is broken in general, but the whole wall/streetbets fiasco reeks of there being somebody pulling the strings to profit from suckers. It's like a Runescape merch clan scam irl
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Dervy
(@ItsDervy) reported
@JagexHelpFrost @JagexSupport I understand that you're trying to help, but that doesn't help me in this case. I know what my accounts login name is.
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Odiin Oliveira
(@lmfao_ftw3) reported
@JagexAsh Also i never had any kind of problem like this before :s never had anyone reporting me or anything :s i really enjoy playing Oldschool Runescape, iv been here since 2006 and i would really like to continue .
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Dervy
(@ItsDervy) reported
@JagexHelpFrost @JagexSupport Pre-2010. It's a username, not an email login.
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Jason Buckby
(@jkb1980) reported
@JagexSupport I'm trying to submit an unrecognised payment form on your website but it just errors and won't submit the details. There are unauthorised payments on my card and I want a refund. Can someone contact me ASAP
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Dervy
(@ItsDervy) reported
@JagexHelpFrost @JagexSupport " Error: Sorry, a problem occurred while submitting your request, please try again later." Honestly, why is everything with Jagex broken? I've changed browsers, incognito, used my phone, etc.
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rae
(@reyvarie) reported
The stock market is broken in general, but the wall/streetbets fiasco reeks of there being somebody pulling the strings to profit from suckers. It's like a Runescape merch clan scam irl
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Manks
(@ManksRs) reported
@CryoOnTwitch @RuneScape My preference would be a toggle for turning off keys awarded through skilling/killing once you have 10 earned ones. Doesn't entirely fix the problem but at least it removes a regular inconvenience.
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Dervy
(@ItsDervy) reported
@JagexHelpFrost @JagexSupport Well that sucks. Thank you for your response Frost. Is there anyway then Jagex Support can actually provide support and look into the issue, rather than just send out help links? I'm even providing an ISP i used in 2006 which has gone defunct.
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Hawk
(@sndhawk) reported
@JagexSupport It seems to be an issue with my network. Which is weird because I was just playing a few days ago. Anyways I managed to sign on via the mobile app, so it’s not my acc info. I tried signing into to a different acc on my computer and got the same error. “Too many login attempts”
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spiced.chai.guy
(@spiced_chai_guy) reported
hey @JagexSupport, i keep getting "Error 15" when i go to set up a new account. i wanna try ultimate ironman. i've done everything; manually synced date/time, disabled firewall, new browser. i tried on my phone too for different IP. no dice. what gives? :/
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turkmaster01
(@hc_iron_tr) reported
@JagexAsh @OldSchoolRS @RuneScape assh sorry but now it was really about what you did ... been after pêrm been befor clean me bank ang u team ddos me io5 i play never again sorry assh for im talking so good day
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bad dad
(@dadd_bad) reported
@JagexSupport are you guys blocking creating new accounts right now? i’ve tried multiple devices and browsers and i keep getting error code 15.
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