RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
| Reading, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Pawel R
(@c3pt0r) reported
@RuneScape Thank you for trying to fix the issue and keep us updated. I understand things happen and I know you are working on it as fast as possible.
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Chris
(@chriscowan1) reported
@nimraynn @RuneScape Yeah the carelessness of customer service here is a joke. They are cheap and don’t want to spend the $$&
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Omar
(@Herbs_RS) reported
@RuneScape @JagexAsh Will this issue qualify us for free membership days, or not?
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Stonie Padgett
(@Jeffereydahma) reported
@OldSchoolRS I’m heart broken 😞
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Kyle Matthews
(@Km137Kyle) reported
@SteveBoisvert16 @MadMattGaming @RuneScape licking there arse aint gonna get u logged in faster. the communications have been highly unprofessional. hes not talking about the actual problem
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JTG
(@JTG2K) reported
@OldSchoolRS no disrespect! but it’s time expand the old school team! the game is growing and far too popular to not have redundancies in place to prevent / resolve these type of issues.
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degeneration Y
(@crapfacestupid) reported
@OldSchoolRS maybe some redundancies are in order so a single external issue doesn't result in 2 days of downtime?
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JPhil
(@theycallmejphil) reported
@OldSchoolRS LMAO at all the losers whining “must give me things” for losing a couple days of membership time. As if Jagex hasn’t already had these options planned in cases of emergency outage.. your account probably won’t be charged membership time.. maybe you’ll get a free week or something
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77z
(@77z96988758) reported
@OldSchoolRS 3 hours? Fix the damn game.
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Daniel Wayde
(@WaydeBriones) reported
@OldSchoolRS Yesterday I logged in for the first time in 205 days, hopefully this issue is resolved soon, kinda makes me lose motivation to play.
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PixelBizz
(@HaxonPrime) reported
@Its_Naet @OldSchoolRS You seem to have a problem with ban accounts. One banned falsely won't be sus, but two accounts? Seems like you may be doing things wrong homie. May want to re think the "Falsely ban" argument.
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mera
(@meralien666) reported
Don’t fix it @OldSchoolRS I need my husband
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Ivarr ___
(@Ivarr____) reported
@coreyreedy @OldSchoolRS They probably already have one, but the costs of maintaining one facility AND paying staff to fix another is just unreasonable.
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Rasta Fye
(@FyeRasta) reported
@OldSchoolRS fix your game, nome of us can log in haven't been able to since yesterday shits crazy how Jager hasn't bought dedicated servers yet.
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Roo K
(@RooK_OSRS) reported
@OldSchoolRS I would be shopping for a new data center/server host. A game with over 1m paid subscribers dealing with this level of an issue is big concern. Hate that the JMods have to be the face of the disfunction for a third party entity.
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