RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1
Pittsfield, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Lunniii1 Lunniii (@Lunniii1) reported

    @JagexSupport i need this issue to be solved already. If you can, message me privately so i can send proof that Lunniii is my account and has been for my whole life. Jagex support, the email I used dating back to over 14 years ago was my fathers. I lost access to it over 10 years

  • ImTrypyn ImTrypyn (@ImTrypyn) reported

    Since I don’t have a real set up runescape is slowly taking over my life again… someone please fix my apartment

  • storieis stories (@storieis) reported

    @neil__mehta @JagexAsh @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • JanoyCresvaaaa Hunter Bidens Laptop (@JanoyCresvaaaa) reported

    @JagexSupport I had to also change the password and recover my account because i guess whoever gained access to it changed my login information too.

  • Odawgg131 Odawgg131 (@Odawgg131) reported

    @JagexSupport Hello, I am having trouble with 3rd party linked accounts. Specifically steam. I bought RuneScape dlc from steam thru mobile and followed instructions to link my accounts, but when I do say it says, “your external account is already linked to a different account ~

  • josejavierh José J. Hernández (@josejavierh) reported

    @JagexSupport Please help me out, make an exception and take away my Permanent Ironman Status please. Account name is IronJosehiha. I know you stopped offering this service, but please make an exception for this time, I beg! @JagexTyran @JagexRoq

  • tonyshaffer49 Tony Shaffer (@tonyshaffer49) reported

    @JagexSupport @iKerryrs “That’s great!” Lmao the customer service is so pitiful.

  • Odawgg131 Odawgg131 (@Odawgg131) reported

    @JagexSupport Hi, ok I’m going to give this a shot. I’m having issues with third party clients, mainly steam. I bought a dlc package from steam for RuneScape thru mobile. When I go to link my account it says, “this account is already linked to an external acct”. Etc.

  • HinoRevivo RSlover (@HinoRevivo) reported

    @JagexSupport @JagexTrident @JagexTyran Hi my issue is that I got banned for RWT because I bought RSN “Twitch”. I bought the name with ingame gp (thats allowed as far as I know) - no irl $ included. The guy I bought from apparently rwted the gold and all my accounts were flagged… can you help?

  • storieis stories (@storieis) reported

    @SoloSoLow980 @JagexSupport It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to BEVANFIXX on Instagram, they are always there to help fix issues.

  • AlecAlleva goofy ahhlec 💀💀💯 (@AlecAlleva) reported

    @OldSchoolRS Cannot remove authenticator on my account to transfer auth. to my new phone. The link that you sent me to my email just gave me an error message. Had the link resent, then I was locked out due to too many attempts. Gotta love this account security.

  • xxzllp163 xx (@xxzllp163) reported

    @brycermckee @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • Aquat1cz Aquat1cz (@Aquat1cz) reported

    @ItsBobbySocks well before it felt like i was playing runescape with level 13 ranged with how random my shots would land. right now the dmt shots are literal cannonballs.. is it balanced? i’m not sure. i don’t really have issues facing dmt because i can just not peak the dmt. but idk

  • RoT_Engineer Illuminati (@RoT_Engineer) reported

    @pay_dirt_rs @AlbieGnomeChild @OldSchoolRS Plugins for this have been available for ages, what you're saying is irrelevant. Official builds, the way they proposed them, come with so many other issues and it's unlikely the devs would be able to fully understand those issues and code around them correctly.

  • AshFromAc Ash (@AshFromAc) reported

    @JagexSupport I’m attempting to make a purchase on the website, and none of my cards are working. Is there an issue with the payment system?

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