RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeyfr3sh2 mikeyfr3sh (@mikeyfr3sh2) reported

    @JagexSupport @JagexAyiza @JagexKieren you guys really need to fix your ban detection bot, multiple of my friends have been falsely banned this past week for RWT. Including an Ironman… how in the world Does an iron get banned for RWT?? Unacceptable guys.

  • brisaleve95 Brisa levee (@brisaleve95) reported

    @OldSchoolRS I would like to play again, but it's a pity that no one can solve my problem, please jagex give me an attention @OldSchoolRS @JagexSupport

  • STLSportsfreak JagexTrashServers (@STLSportsfreak) reported

    @JagexSupport I think it’s about time you guys fix your dog **** servers. You’ve ignored this issue for so long and it’s ridiculous, why are you catering to the F2P community and leaving so many low pop worlds there? MOVE F2P WORLDS TO MEMBERS U 🤡’s

  • clement5932 clement james (@clement5932) reported

    @BlastoManto @JagexSupport I’ll suggest you reach out to Backup_security via Instagram he'll fix it immediately.

  • NicoloGiorgio Nicolo Giorgio (@NicoloGiorgio) reported

    Hello @JagexSupport I’ve got an issue, I hadn’t log in to my account for more than a year, so I didn’t remember my password. so, after successfully recovering it I was able to log in; but was kicked out of the server shortly after. When trying to re-log this message popped

  • Low_EHP Fund Issues 🇳🇱 (@Low_EHP) reported

    @OldSchoolRS Fix the servers

  • wm_isaac Isaac WM (@wm_isaac) reported

    @JagexSupport @JagexKelvin I've raised a ticket with support to recover my account but please understand I cannot login to my account to make any changes because 2FA reset are going to the person trying to hack into my account

  • CueNoLife CueNoLife (@CueNoLife) reported

    RuneScape is the only game you wish would die out so you could actually play the game lag free... 20 year old engine things I guess.

  • kostas87931135 kostas (@kostas87931135) reported

    @JagexSupport #RuneScape #OSRS hey am having a problem with my account i had google authenticator on my account but i deleted the authenticator for my osrs account from the app and now i dont have he 6 digit number.i have some payments that ive done to that account in my email

  • NicoloGiorgio Nicolo Giorgio (@NicoloGiorgio) reported

    @JagexSupport “Account locked as we suspect it has been stolen. Please visit the support page for assistance” The problem is that when I go to the support page and click the “Unlock Account” button ; it redirects me to a “Account Recovery page"

  • DimitriosEl El Dimitrios / KC 4 (@DimitriosEl) reported

    ******* Jagex @JagexSupport fix ur **** servers ******* dogshit. im tilted of playing on 150's usa worlds. can't believe i have to play on uk worlds to play "decent"

  • BelleDelphne BelleDelphne (@BelleDelphne) reported

    @Low_Soul_Gamers You realize you're playing runescape right? Why should we change the standard thats been imperative for balance. The whole point is they're BIS items, and they should take a fair bit of time and effort. You got a problem with that, go play RS3 and spin the wheel.

  • U_not_Ew mart 💃 (@U_not_Ew) reported

    @DubplateDaddy I see this same argument play out in RuneScape if someone isn’t being a **** about it there seriously shouldn’t be any issue with a player not wanting to spend their time teaching someone

  • nexorcist_x Nexorcist x (@nexorcist_x) reported

    @RsGasperVladi @RuneScape bonds are great tho, can play members and buy runecoins / spins with ingame moneis. the problem tho is when bosses are littreally printing machines for salvage and cash prices from spins. that is gp being printed into the game. good we're gettin ge tax to tackle the economy bit

  • viperfyy Aaron | Viperfyy (@viperfyy) reported

    @JagexSupport is there a reason why when I try to cancel my membership due to not playing rs3 anymore I’m hit with an error when the page loads up?

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