RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Pittsburgh, PA | 2 |
| Weirton, WV | 2 |
| Gaspé, QC | 1 |
| Regina, SK | 1 |
| Langley, BC | 1 |
| Kitzingen, Bavaria | 1 |
| Fayetteville, NC | 1 |
| Toronto, ON | 1 |
| Hampton, VA | 1 |
| Birkenau, Hessen | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hoogeveen, dr | 1 |
| Sydney, NSW | 1 |
| Kingsport, TN | 1 |
| Aberdeen, Scotland | 1 |
| Lørenskog, Akershus fylke | 1 |
| Raleigh, NC | 1 |
| Fairbanks, AK | 1 |
| Chesapeake, VA | 1 |
| Southend-on-Sea, England | 1 |
| Kalundborg, Region Sjælland | 1 |
| Troy, MO | 1 |
| Chicago, IL | 1 |
| Alden, NY | 1 |
| Fort Lauderdale, FL | 1 |
| Marion, IA | 1 |
| Sejong, Sejong-si | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Addyz
(@AddyzRS) reported
@JagexAyiza @SupremeRS_ @OldSchoolRS this won't fix the issue, and will just make it worse for people legitimately wanting to play with the boys
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Knuffeldraak
(@Knuffeldraak) reported
@Unla_osrs @JagexSupport Yes, it has. I've been in contact with Jagex since 2017 to get the name "Uri" liberated as it was anomalously blocked. It didn't belong to a banned or popular player. Just last week, a name selling service managed to grab it after being unavailable for 4 years.
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Knuffeldraak
(@Knuffeldraak) reported
@Nick92711428 @JagexSupport Apparently. I tried to get the name "Uri" cleared up as it was anomalously blocked, since it didn't belong to a banned nor popular player, and now 4 years after that contact having started, the name randomly gets freed up for a name selling service to grab.
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Gl1tch
(@Gl1tch73077696) reported
@JagexSupport Hello, if I have the registered e-mail full name from account in question, I probably would be able to login to the e-mail and go from there. Is there a possibility this is allowed?
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Lord_Voldemort
(@Himom80) reported
@BLTsandwich9 @JagexSupport unfortunately they dont care, all you can do is appeal it, no manual input to tell your full story of what happened, and their bot is broken, there is no support! youll prolly be denied. just like every1 else, they are killing the game. AGAIN. wish you the best!
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Scott Kirby
(@scottkirby1991) reported
@JagexAyiza @SupremeRS_ @OldSchoolRS Could zeal be awarded on individual contribution instead of win/loss? That would solve both problems would it not? I understand why you've randomised the team cause the boosting was unreal, but as mentioned this does ruin the experience a bit.
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Pj Nelson
(@PhillNel) reported
@JagexSupport Ive tried everything you suggested and i still can not access my account on PC im still getting the to many login attempt message.. its been two months.. im wasting paid membership because of this issue i would appreciate if i could get some help with this please?
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Kelvin Sanchez
(@KelvinSR_) reported
@JagexSupport I need you to help me with this problem, it is not easy at all to reach 1976 total Lv .. do you know the time of life that must be invested to get there? For them to come and give me a ban like that out of nowhere, they'd better have put the skill in the middle of the level
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Lord_Voldemort
(@Himom80) reported
@kingman1991 @JagexSupport good luck getting it back, they dont really care unfortunately. account security is a "you problem" not jagexs, so they most likely will deny you. however i do wish you the best luck! otherwise gotta make new account and restart, or find a new game that cares for its players
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judgejud6es
(@jud6es) reported
@OldSchoolRS Why not reward players more for contributing in the minigame instead of looking at wich team is winning? If you were to look at individual playstyle and contribution more you can give out zeal more fairly aswell. Boosting is such a problem because winning is way better points/h.
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Gl1tch
(@Gl1tch73077696) reported
@JagexSupport, Hello I know the inlog to my account, but i don't have acces to the e-mail (don't even have the name of the e-mail) and authenticator, otherwise i would be able to login to my account please help!
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Alex Corchenkov
(@corchenkov) reported
@JagexSupport Whats happening with Spen support on mobile? Its been broken for months now and theres never any reply on the forums. Scrolling still works in bank tabs and quest list, so was it an intentional nerf to disable it being able to move the screen ?
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Cloud
(@cloudiexe) reported
@JagexSupport Got this error: Access Denied Error 15: This request was blocked by security rules: (My Ip) A (Proxy IP) and then an incident code. I don't use a proxy.
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Eric
(@MemMo107) reported
@JagexSupport I'm disappointed I've been trying to login into my account and cant login I've requested numerous password reset and as well email recovery and have not received one email in a week now I've check my email and junk mail and response pls explain?
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Kieronb
(@Kieronbrain) reported
@JagexSupport That’s not the issue because I log into my other accounts fine.
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