RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Belo Oriente, MG | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mod Sarnie
(@JagexSarnie) reported
@luk0as @OldSchoolRS This issue should now be fixed, please let me know if you continue to have any problems.
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Moofspartan
(@moofspartan) reported
@David42279125 @JagexSupport No point in trying bro: I had this issue recently and Jagex wouldn’t help at all, just kept sending me to submitting appeals
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Daniel
(@TsDanielLol) reported
@OldSchoolRS Blessed dhide for 1 def when? Pyramid plunder bot problem fix when ?
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Pedro Malavé
(@PedroX0308) reported
@JagexSupport Hi I need ur help, my acc was banned in Dec 201 it had been hacked and apparently it was used to goldfarming, I have my whole life with that account more than 14 years I want to return again, I had never had problems with jgx in their rules that I know and respect.
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Sukhumi
(@sukhumii) reported
@JagexSupport I'm attempting to unlock my account but the page is can not be accessed because of error code 15. Incident ID: 437000300042733471-30183303608076160
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Senaeth
(@senaeth) reported
@JagexSupport yesterday I started getting the "pending restoration" message however, I wasn't part of the original accounts affected by the lockout and I didn't get an email. Can you please contact me about the issue. My RSN is Lekoda
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decoy bg
(@decoy_bg) reported
@JagexSupport Hi, I was trying to login to Runescape for the first time since 2016 but my account seems to missing entirely. I searched my username on both the OSRS and RS3 player scores and nothing came up. I have email proof of my member account via receipts, how can I restore?
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OldschoolVibes
(@VibesOldschool) reported
@JagexSupport I'm finding it near impossible to invest myself into osrs, quite a while ago I let my friend use my account to make gp for bonds and he botted it which resulted in the account being permanently banned (botting and macro major) I've never botted or broken any rules.
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justanonlychild
(@justanonlychild) reported
@RuneScape Just be open and say what's actually happened. I've worked in IT for 30 years and cannot think of any situation ever where it would take 2 weeks to recover from a problem......unless something has failed and you have no backups
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JagexHelpElf💙
(@JagexHelpElf) reported
@senaeth @JagexSupport Hi Senaeth, I am sorry, I have seen other players reporting the same occurrence, that they were not affected until yesterday. Another livestream is planned to address the issues, please keep an eye on the news posts for more information on that when it becomes available.
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Brian umphrey
(@BrianUmphrey) reported
@JagexSupport It has been over 2 weeks and my RS3 account still has an error loading my profile so i never can log in
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Jacob Crosser
(@jwcrosser) reported
@JagexHelpElf @JagexSupport I honestly do not specifically remember, I remember getting on one day and it was permanently banned. I want to say it had something to do with third party software maybe, but it was clearly not me I hadn't gotten in trouble for anything on there for years prior
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Invicta Mar
(@CantMe98) reported
@MvKhamisTV @RuneScape Because the problem hasn't been resolved yet.
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Josh Barton
(@JMB245C) reported
@OldSchoolRS Bludgeon defo gonna crash now cerb will just be killed with arclight
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Sarah
(@RS_Athene) reported
@JagexSupport I have tried submitting a support form for a while now, but it keeps giving me an error message. 😢 It's about a lost login.