RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • BartokZach Zach Bartok (@BartokZach) reported

    @JagexEasty @RuneScape Update is broken ...can’t load game. 😭

  • AlanEdw40270347 Alan Edwards (@AlanEdw40270347) reported

    @OldSchoolRS Still can't log into mobile. Still being redirected to a jagex site. The site refuses to accept correct information. Please fix mobile. I pay membership and can't even play most of the time anymore. #fixmobile

  • AlanEdw40270347 Alan Edwards (@AlanEdw40270347) reported

    @Hi_Im_Swat @OldSchoolRS They have to fix mobile before they take time off

  • IdiopathyRs RS-Idiopathy (@IdiopathyRs) reported

    @JagexSupport Do you have suggestions on how I can fix this nonexistent urn bug? I've tried looking online and the only possible (but wrong) suggestion is the urn in the Dimension of Disaster quest. And I've submitted the bug report too. To clarify the bug (next post):

  • omashadeynum1 Long crypto (@omashadeynum1) reported

    @JagexSupport I then signed back into your site to, once again, click cancel on my subscription. Having customer service bottled necked to forcing your PAYING customers into asking their questions publicly on TWITTER is highly unprofessional and your

  • jagexpajeet mød pajeet (@jagexpajeet) reported

    @Low_EHP @OldSchoolRS I’ve investigated the problem — while it appears that I don’t care, I also don’t give a ****. Hope this helps

  • IIoydirving ella⁷ 💜🐰 @ tales of the rays goated (@IIoydirving) reported

    every time i runescape post i'm like "literally no one followed me for this" yet i still make it everyone's problem anyway

  • AlanEdw40270347 Alan Edwards (@AlanEdw40270347) reported

    @OldSchoolRS Honestly can you even acknowledge that there is a mobile log in issue? Completely silent about this makes it seem like you dont care. I see others comments, pointing out the same issue. Yet, nothing has been done or said for 3 plus days

  • sandy7241440654 sandy72 (@sandy7241440654) reported

    What is up with these 48h bans? My ironman account got flagged for botting but I clearly haven’t botted on my account. Could this be reviewed since I don’t want this mistake happening again for permanent ban. Also I have heard I am the only one with this problem... @JagexSupport

  • JagexHelpElf JagexHelpElf (@JagexHelpElf) reported

    @Lily16182215 @JagexSupport usual location, usual computer, and without using a VPN or proxy. If you have moved home, and/or changed your Internet Service Provider since creating your account, please also give details of those changes. 2/2

  • LexieIsGaming Lexie (@LexieIsGaming) reported

    @JagexSupport hello I am trying to log into my old school runescape account and it won't let me even though I am entering the correct login info.

  • LazyMoney6 LazyMoney (@LazyMoney6) reported

    @JagexSupport I would really like you to take a look at the case again. The account must have some suspecouis login in or something.

  • TheSilentVorteX Decimatorz (@TheSilentVorteX) reported

    @JagexEasty @RuneScape Is there a problem? Can't load RS client check firewall "(7,28)"!

  • Doppelg72638842 Doppelganger (@Doppelg72638842) reported

    @OldSchoolRS Not worth. I cannot even play because of "too many login attempts" for 5 days until now. It was working one day....

  • Himom80 Lord_Voldemort (@Himom80) reported

    @JagexHelpElf @JagexSupport yes i have tried that, however i multi-account, 12 accounts, 5 got perma banned, 1 got a temp ban, and the other 6 were just fine, so something is wrong with your system. it would prolly be a simply fix if some1 could look into it. thanks

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