
RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
New Prague, MN | 1 |
Gulfport, MS | 1 |
Van Alstyne, TX | 1 |
Denver, CO | 1 |
Caracas, D.F. | 1 |
Carrollton, KY | 1 |
Newton Falls, OH | 1 |
Oshawa, ON | 1 |
McAllen, TX | 1 |
Richmond, PE | 1 |
Cape Town, Western Cape | 1 |
Newark on Trent, England | 1 |
Welland, ON | 1 |
Sunderland, England | 1 |
Fulton, MO | 1 |
Burlington, KY | 1 |
Poços de Caldas, MG | 1 |
Manchester, England | 1 |
Derby, England | 1 |
Beijing, Beijing Shi | 1 |
Toms River, NJ | 1 |
Atlanta, GA | 1 |
Marshfield, MO | 1 |
Dubai, Dubai | 1 |
Straubing, Bavaria | 1 |
Leeds, England | 1 |
Munich, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob Ryan Timmins (@JacobTimmins) reported
@JagexSupport If the name has been removed how can I sign into the account if I do know the right password? It’s an older account (2009 or earlier) so the sign in has always been the display name
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Mod Ash (@JagexAsh) reported
@carloss29968152 The Support team's JagexSupport on this platform. You might like to let them know what happens when you try to log in or file requests, such as saying any error messages you receive when you try to do it.
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Andrew Harry (@AndrewH04580734) reported
@yorch48228551 @JagexSupport I had same issues but dale_cracker on Instagram helped me to recover my banned account
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theplxgue (@XericOSRS) reported
@JagexSupport There is no issue with the access to the account, you guys have made it so that you cannot appeal RWT regardless of if the ban was wrongful. This has happened to past content creators before, please look into this your throwing away years of someone's life. @JagexSupport
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Vagrant MMORPG Gamer (@TrickyVagrant) reported
@Caesar_Ponte @Helplesshobo1 Runescape- duping/pvp exploits WOW - corrupted blood glitch/travel deaths DCUO - tons of raids not working properly SWTOR - numerous UI glitches Final Fantasy 14 1.0 - the whole ******* game Destiny - raid exploits These are just ones I know. All mmorpgs have this ****.
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Eriksnn (@EriksnnRs) reported
@JagexAsh @JagexSupport @JagexAyiza Anything you guys can do about my account getting login spammed, legit no way for me to login and play the game:(
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Tassos Constantinou (@TConstantinou2) reported
@JagexSupport It’s not a password reset, I know my username and password, the issue is with a deleted Authenticator app.
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Luka (@Ann69221716) reported
@mariaccraciun @JagexSupport I had the same problem with my old account and I try contacting their support but no reply from them, so I was referred to Nationalhacksecurity01 on Instagram and within some minutes I got my account recovered and highly secured, go message them, I’m sure he’ll help you out.
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♦️ Matt ♦️ (@Ttv_Dpxo) reported
@JagexSupport But I had the same issue with my Old School name but It just became available one day randomly?
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John Smith (@eldinero111) reported
@JagexSupport Why aren’t you answering?! I recieved a ban for “heavily contested account” back in 2015. Bit of a head scratcher as it was only me who was playing with it. I tried appealing but I think you might have made an error. Care to check this out again? rsn: KAPOW BABY
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melisahayat (@melisahayat2010) reported
@Mr_Danielss @JagexSupport Go inbox Mystic_cyber11 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.
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b1ack (@RSb1ack) reported
@OldSchoolRS fix your ******* game jagex
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Luka (@Ann69221716) reported
@Gmax40RS @JagexSupport I had the same problem with my old account and I try contacting their support but no reply from them, so I was referred to Nationalhacksecurity01 on Instagram and within some minutes I got my account recovered and highly secured, go message them, I’m sure he’ll help you out.
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[ˈmʌɪ.kə] (@like_themineral) reported
@jesawyer @dennyd00 RuneScape login page
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Cybersecurity_Researcher (@CyberSecurity_R) reported
@FaxTeh @JagexSupport Kindly send me a DM via @Cybersecurity_R or +1 925-412-1391 to help you recover your hacked/locked account and also resolve all accounts issue.