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RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
San Francisco, CA 1
Manchester, England 1
Urbandale, IA 1
Sydney, NSW 1
Upton, England 1
Heidelberg, Baden-Württemberg 1
Scunthorpe, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • RooMustDie
    Ripper Roo (@RooMustDie) reported

    @KarmaziiL @DanyTheBro @OldSchoolRS Clearly you care because I pointed out how people are getting the service that they paid for. Idk why you're bootlicking so hard for zero.

  • RooMustDie
    Ripper Roo (@RooMustDie) reported

    @BTRNT111 @OldSchoolRS The issue lasted for about a day and a half, but go off, I guess.

  • AgonySecret
    Agony Embrace (@AgonySecret) reported

    @N_Freee @OldSchoolRS If you actually read the post you would have had to actually have logged in during the outage to receive the redemption gift from Jagex. If you were not logging in during the outage I don’t see how you would be just be eligible for free membership.

  • RobertOPQRS5
    Robert O'Shea (@RobertOPQRS5) reported

    @OldSchoolRS If you lost your membership in late November but did have membership during the outage, will you not receive the extra two days of membership?

  • URA_Server
    Serenade (@URA_Server) reported

    I don't mind the "challenge" (runescape is an easy game with no true challenge) of grandmaster bosses or skill requirements but the rewards really haven't been worth the inconvenience and the writing has taken a nosedive (this was a problem in 2007)

  • LGregge
    Levi Gregge (@LGregge) reported

    @OldSchoolRS One problem. I redeemed a bond for a code this morning on main to bond my fresh start account. But this 2 day code is stalling my code, still don’t have it after two hours. So your apology for the outage is essentially ANOTHER OUTAGE FOR ME WHILE I WAIT FOR MY CODE. THANKS.

  • Commander_Onyx
    Onyx (@Commander_Onyx) reported

    @JagexSupport Can you guys help me in any way? i try playing on a tablet. i log in to lobby and OSRS just fine but with rs3 i crash everytime i join the world. or after like 5-15seconds ingame. on pc and mobile it works fine

  • MbTomMb
    Tom Madbull (@MbTomMb) reported

    @Ad4mUK @OldSchoolRS Yes i do care about the community for sure and its a trash compensation since problems where about 2 days so its a 1:1 compensation on time is not making up for anything. I am maxed so dont need the xp few more pets would be nice but couldnt and wouldnt ask for those.

  • vbvahunter
    Hunter 🌺 (@vbvahunter) reported

    @BTRNT111 @A_Zoo_Keeper @OldSchoolRS It says “current members” implying that this doesn’t apply to players whose memberships ran out after the game crash

  • RooMustDie
    Ripper Roo (@RooMustDie) reported

    @MH_Wishengrad @BTRNT111 @OldSchoolRS You can lie to me all you want, but we can go back and see the exact times when the Oldschool twitter account said the issue was discovered and when it was fixed.

  • Kvng_Russo
    Russo (@Kvng_Russo) reported

    @venilathunda @JagexSupport If support doesn't help, maybe you can try IRVING_TECH on Instagram, I had similar issue but he helped Fixed mine

  • 32Helmut
    Helmut P Santos (@32Helmut) reported

    Greetings Quick question @OldSchoolRS is the system down again 'cause I've been trying to log in and I've getting the " Error connecting to server Please try using a different world" which I have on all the worlds and I'm still getting the same message

  • RooMustDie
    Ripper Roo (@RooMustDie) reported

    @DanyTheBro @OldSchoolRS I wouldn't call it "free" considering you only get it if you paid for two days of membership that you didn't get to use because of server issues. They wouldn't be doing this for "free."

  • Nico0Smith
    Nicholas Smith (@Nico0Smith) reported

    @Voslarity @JagexSupport I had similar issues but had it rectified by clifftech1 on instagram, you can try him, his the only viable option you got

  • Killer_Imp
    Killer Imp (@Killer_Imp) reported

    @JagexSupport @RuneScape Hi, i applaud you for trying to make things right after the outage recently. BUT... I was on a 51 week streak for my weekly daily challenges, and now reset back to 1. I care more about this than a weeks worth of silly rewards. Will this be fixed?

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