RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 1 |
| San Francisco, CA | 1 |
| Manchester, England | 1 |
| Urbandale, IA | 1 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Heidelberg, Baden-Württemberg Region | 1 |
| Scunthorpe, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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GreenRuby
(@GreenRuby16) reported
@jiiimbeur @San4311 @RuneScape I actually believe that they spent their work hours working on a fix instead of other productive projects.
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Graham
(@lemoonsqueezyy) reported
@JagexHelpL0ne @JagexSupport I am returning to the game. A friend has been using my account for alting. Although he never had same issues when I gave him the auth.
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Zoheb Khan
(@ZohebKh65865148) reported
@JagexHelpFrost @JagexSupport The one where it states error loading profile
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ThatGeminiGuy
(@ThatGeminiGuy1) reported
@JagexSupport This is why the game only has level 3 bots cutting yew trees and lvl 140 mem players. You guys dont have any customer service and continue to ban real players who arent using 3rd party clients or softwares. Your bot system is flawed. You absolutely can fix this appeal
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Hannah ✨
(@VisionOfWhat) reported
@JagexSupport I can login in though I just can't link my account to an email after making it through steam :((
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Kris Wharton
(@KrisRyanWharton) reported
@JagexSupport There is nothing new at the link you keep posting. Why keep posting it? Also, as I stated earlier, I am blocked from submitting a ticket. On another note, trying to login using Steam, it shows I logged in today and yesterday for 9.5 hours. Not true. Last login was late on the 3rd
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Kris Wharton
(@KrisRyanWharton) reported
@JagexHelpFrost @JagexSupport Tried all that, a different pc, browser, smartphone and without wifi. Blocked from submitting the form error 15, blocked by Jagex.
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Kyros
(@Kyrosdies) reported
@rooabernathy @San4311 @RuneScape I don’t necessarily disagree with that argument by any means, but it also wouldn’t be hard to say, we plan to compensate players accordingly once the issue is fixed. I guess my main issue is the lack of communication during this whole situation
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PyledriverMG
(@PyledriverMG) reported
@JagexHelpL0ne @JagexSupport I already did that, still am unable to login and its been over a day. Who do I provide my support ticket number to, I want an explanation as to why my account is still affected. I pay for membership, but I struggle to see why when I can't get an actual answer.
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Blitz
(@PinkJaguar94) reported
@JagexSupport Hello, Quit OSRS a good time ago, many months, after being hacked. Went to log in today, and it asked for an authenticator in the client, which I deleted the app, etc. It tells me incorrect email/password when attempting to login to the website. Help please.
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Shannon O'Hare 💙 ADHD DYSPRX DYSLX IS
(@DitsyRedOne) reported
@NagaWolf @RuneScape Perhaps if u calm down and stop sending multiple tickets they will have a chance to work on the issue....
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10sHunter
(@10sHunter) reported
@bluetifae @JagexSupport yea i have the same problem
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Jesse McAllister
(@J_C_Mac) reported
@Baciandrio @breviews_ @RuneScape How are you guys logging in? I try to report the issue and it tells me to log in but it says my info is wrong when it's clearly not
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andrew
(@andrew03689137) reported
@Cheez_Mania @RuneScape Nobody is asking for anything free. IF we decide to quit because we cannot login to our 10+ year old accounts for over a week due to neglect of a faulty server. We should have the right to a Full refund on any paid subscriptions like membership & premier club, unused keys/Rcoins
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Kris Wharton
(@KrisRyanWharton) reported
@JagexSupport Can someone at @JagexSupport please submit a ticket for me? I cannot login or submit a ticket. My username is zeusmeister.
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