RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • KOCdeIaMancha KarenOcasioCortesdelaMancha (@KOCdeIaMancha) reported

    @OldSchoolRS When will you guys fix the inventory issues? Still having problems every day with the inventory.

  • Anita72933934 Anita (@Anita72933934) reported

    @kingnavlag @JagexSupport You need support for your account?, I’m are happy to assist you however in order to help resolve your issue , we'll need some more details about what you are experiencing,Message KIZZYCYBER on Instagram and elaborate on what's going on ?

  • OSRS_Tax_Refund TAURlNE (@OSRS_Tax_Refund) reported

    @JagexSupport I don’t even know what else to do. I have over 12 years of playing (I don’t login with an email) on that account. And for what? Not to get any help?

  • wayoiwarai warai (@wayoiwarai) reported

    @matthew74497150 @JagexSupport Message @anectidal now to fix your account immediately

  • belieber_gleek Danna Colfer Bieber (@belieber_gleek) reported

    @Yyeosrs @JagexSupport You can try @hantiCol to fix your account immediately

  • OSRS2ndBase 2nd Base (@OSRS2ndBase) reported

    @OldSchoolRS Although I didn’t see it specifically mentioned, I hope these Steam client updates fixed the switching problems introduced by the April 20th update. 1-tick speccing has been extremely buggy and inconsistent on the Steam client ever since. Can you guys confirm? I’ll test later.

  • Biolean_ Biolean_ (@Biolean_) reported

    @MirinLights @JagexSupport Try @antitodal now to fix your account immediately

  • MirinLights Gumberculez 🎈 (@MirinLights) reported

    @JagexSupport yo all of those options you have to LOGIN first. If I could LOGIN there would be no reason for me to msg u in the first place. My account that I stopped playing in 2019 is locked. I need it UNLOCKED. I have the password. Why is this hard?

  • zack81569017 zack (@zack81569017) reported

    @JagexSupport @JagexAsh please help me understand how my appeal has been denied my 3 times now. I had lost my 2fa due to a phone issue so had to recover as the email is no longer active. I tried the pc I have used for the last 5 years playing and the pc I created the acc on. Help

  • wayoiwarai warai (@wayoiwarai) reported

    @Keed_OSRS @JagexSupport Dm @antitodal now to fix your account immediately

  • alkwater9ph alkwater (@alkwater9ph) reported

    @EricCryptoman @OldSchoolRS @ScapeEth also, no whitedocs + muted telegram has me v suspicious. i think the token will run, but will it stay or will it crash?

  • FrontlineHoog Frontline Officer (@FrontlineHoog) reported

    @JagexSupport @JagexTrident Your stuff doesn’t work. Your reporting system is broken. I recently reported someone as an iron man and they get muted next day. But as non iron man and I reported countless of time. They don’t get muted or ban. Care to share? Mute them. Stop giving them one hour ban.

  • Im_Rubic Chris (@Im_Rubic) reported

    @smaposting @RuneScape Just because there are other issues with the integrity of the mode doesn’t justify the integrity should be further ruined. Also, if you receive help in an activity that has a solo option, how can that be seen as obtaining anything as a result of that as by yourself?

  • BillyGlossop Billy Glossop (@BillyGlossop) reported

    @JagexSupport @KingKrypter "Just login from the same device and from the same location you did 15 years ago" Is the equivalent to "have you tried powering your device off, then back on again"? Yikes.

  • PhobosDe Taxidermista_de_Phobos (@PhobosDe) reported

    @justamangohere @RuneScape Who cares!!!!!!!!!! You can't log in to check the ******* "game time" to know when the login timeout ends!!!!! Why the hell is it so hard to understand???!!!! Jesuschrist....

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