RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

Less
More

runescape Hero Image

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterDu6960683 Peter Dube (@PeterDu6960683) reported

    @JagexSupport Hey man I can’t contact anyone thru the support page but I had a two step authenticator and still got hacked they couldn’t get into my bank but I lost like 80 mil worth of stuff and I did everything the game told me to secure my account could u check my account name and fix this

  • Vio_RS Kez (Vio) (@Vio_RS) reported

    .@JagexAsh question about random event lore. The "Welcome to ScapeRune" message appears in the Surprise Exam event, but there is no "Welcome back to RuneScape" after the event. Is this in error, or is Mr. Mordaut's classroom actually in ScapeRune?

  • awthatscutehun who knows (@awthatscutehun) reported

    @Jagex_Mark can you please look into fixing combat in runescape 3 prayer is broken combat is soo broken u can reable pray right after it gets disabled im a 138 and i legit hit all 0 on everything and get slaped around like i have lvl 5 stats on a maxed acct help plz im soo

  • OluwafemiGbade1 crèche (@OluwafemiGbade1) reported

    @RichRS07 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away

  • Jooobees Julie Simon (@Jooobees) reported

    @JagexSupport hi there, I've been having trouble getting into my account for a couple of years, I tried changing the email to a different email address but it doesn't help. I think I may have had another account tied to the same email. I'm at a loss for how to get back into it

  • iamwashedup ▄︻デ══━一 (@iamwashedup) reported

    turns out you cant play runescape during community service hours . what gives

  • OluwafemiGbade1 crèche (@OluwafemiGbade1) reported

    @RopesGaming @OldSchoolRS @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago

  • OluwafemiGbade1 crèche (@OluwafemiGbade1) reported

    @Jooobees @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue

  • ryjellejyr laboraparty animal (@ryjellejyr) reported

    i think the runescape paradigm of "quests" is a lot better than the traditional world of warcraft style of MMO quests since it's story centric but the problem is that runescape's writing isn't really that good when it's trying to take itself seriously

  • bigbigbro717 brotherman (@bigbigbro717) reported

    @worldawaywubs @JagexSupport @JagexAsh Woah that's some kinda problem Message allenfixx official on Instagram he's a genius He's gonna counter that problem in minutes

  • ActualLeeMe Derek Lee (@ActualLeeMe) reported

    @JagexSupport Don't know if either of you would know anything about this or know who to ask that would, but I'll only make this one reply to tag a couple of mods. Don't want to spam this probably impossible request. Thank you, and sorry for the trouble! #OSRS @JagexAsh @Jagex_Mark

  • PeterDu6960683 Peter Dube (@PeterDu6960683) reported

    @JagexSupport Hey man I can’t contact anyone thru the support page but I had a two step authenticator and still got hacked they couldn’t get into my bank but I lost like 80 mil worth of stuff and I did everything the game told me to secure my account could u check my account name and fix this

  • AbujamousAli jamous (@AbujamousAli) reported

    @OldSchoolRS Corrupted guanlet is impossible with this lag so much delay

  • SuMemegat ⏂⏁ Maravilinda 🇺🇦 (@SuMemegat) reported

    @JagexSupport @OldSchoolRS IDK what is going on, but I can't buy my membership Through Steam it just says ERROR through the website it doesnt let me open paypal, when it did, the payment didn't go through (no idea why, too) What is going on?

  • PeterDu6960683 Peter Dube (@PeterDu6960683) reported

    @JagexSupport Hey man I can’t contact anyone thru the support page but I had a two step authenticator and still got hacked they couldn’t get into my bank but I lost like 80 mil worth of stuff and I did everything the game told me to secure my account could u check my account name and fix this

Map Check Current Status