RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • DylanAd89104970 Dylan Adamson (@DylanAd89104970) reported

    Can't login to account. Recover password isn't sending me a email. someone help. @JagexAsh @JagexSupport @Jagex

  • bentsmore bent (@bentsmore) reported

    @RuneScape Wow be nice if people could play but you don't have customer service

  • mitchellbell112 mitchell bell (@mitchellbell112) reported

    @JagexSupport @CJReviewTW Yeah you guys really need to fix that policy this is a several years long game people don't just got to jail forever and if he pays for it why only pay for a little of the game

  • BennyPrior8 Ben' (@BennyPrior8) reported

    @JagexSupport Hello, I’ve today had a perm ban for legit nothing? If I had broken rules I’d take it on the chin and get on with life? But I’ve legit traded from my main account to my new account some GP. And some wines to get 99 cooking. Then got banned? Help me out fellas?

  • BellemareJack Jack Bellemare (@BellemareJack) reported

    @JagexSupport This is for #Runescape. Hi @JagexSupport my ticket was arbitrarily closed as "self-service" and it was not reopened immediately upon my reply as the closing email promised. Please reopen ticket # 4184821 and assist me with my TH key purchase

  • Steelcryo Steelcryo (@Steelcryo) reported

    @osrshcimbtw @OldSchoolRS Because it's a waste of dev time working on something that players can already do. With ironman it made sense, since it mechanically stopped other players being able to interfere. I never said playing another way was an issue, but you've not given a reason...

  • BellemareJack Jack Bellemare (@BellemareJack) reported

    @JagexSupport Hi @JagexSupport my ticket was arbitrarily closed as "self-service" and it was not reopened immediately upon my reply as the closing email promised. Please reopen ticket # 4184821 and assist me with my TH key purchase

  • HinshelwoodJ Joseph Hinshelwood (@HinshelwoodJ) reported

    @JagexSupport I am having a conenction issue where the loading configuration does not move past 0% and the game does not load. Please help if possible.

  • hmood22237 derik (@hmood22237) reported

    @It_is_just_Ben @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • richardpless2 richard pless (@richardpless2) reported

    @JagexSupport hello i was wrongfully perm banned by jagex.... I'm really confused as to how i rwt'd when i took a loan from a friend please let me know how i can fix this or if i can even..... please

  • mamud_33224 Mamud (@mamud_33224) reported

    @syeKediHI @JagexSupport @JagexTrident My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • Steelcryo Steelcryo (@Steelcryo) reported

    @osrshcimbtw @OldSchoolRS I am listening, it doesn't say that in the blog. In multiple places they say it would take time for them to figure things out or investigate and come up with solutions for problems. That's all dev time...

  • addresv der (@addresv) reported

    @GrimPhase @JagexSupport Here's a tip mate Instead of wasting so much time with support and get disappointed in the end I'd advise you contact @Harrickfixx on Instagram to help you out with any issue you've got

  • zxv098876zxv tek (@zxv098876zxv) reported

    @alexmegoo97 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • Sam_Pflugrath Samuel Pflugrath (@Sam_Pflugrath) reported

    @Zennistrad Hell, even RuneScape 3 at least lets you crash a tsunami wave down on your enemies.

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