RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
| Redwood City, CA | 1 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
| Reading, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jayson Gionet
(@GionetJayson) reported
@JagexSupport i cant access my account. Been trying 2 days sometimes it tells me too many login attempts , other times it juste straight up tells me my login/password isnt good. I have changed it twice still not working. Please fix your game if you are to make us pay.
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Millz
(@Millz61633140) reported
@JagexSupport my account apparently was banned in 20 July 2011 for account hi jacking my account was hacked in 2009 and I couldnt recover it back until now is there anyway I could get this ban lifted Jmoneyboy32 is my login ...
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Jon Hewlett
(@konam1z) reported
@OldSchoolRS on mobile every time I do chambers of xeric, final phase on olm, mobile app freezes and restarts. Same happens when I teleport to darkmyre via necklace teleport. Please fix this.
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Eip eldduC
(@Cuddlepie1) reported
@JagexSupport I send clear videos with proof, nothing happens, i twit @JagexSupport and @JagexAsh to try and find someone to fix bugs and stop raggers in pvp but no one seems to care,do i have to beg to the developers to fix the game?? PLAYERS ABUSING BUGS AND NO ONE DOES A THING.
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cosine180
(@cosine180rs) reported
yo fix the hiscores wtf man!!! @OldSchoolRS
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D E N Z O
(@DenizUstun13) reported
@JagexSupport I can’t get my head around the fact all you can do is send me a tweet with a copy and paste message. If the hijacker has appealed of course i can’t appeal again CAN I? It’s a bit of common sense but one thing you can do is improve ur customer service @JagexSupport
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Tega Esioberhire
(@TegaEsioberhire) reported
@OldSchoolRS @JagexAsh #toomanyfailedloginattempts I am able to play on my mobile with no issues but no matter what I do I cannot get in on my PC. I have tried all the troubleshooting listed on your website advised by Jagex but I cant get in!
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Brandon Day
(@99scillz) reported
@JagexSupport @JagexSupport login bra****89. Ingame name 5exy pro Cheers
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Rcer
(@Rcerosrs) reported
@JagexSupport can you guys please fix the high scores pages been aweful for so long now. Give us working high scores
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benjaminC
(@benjami55151678) reported
@PW_Roleplay @JagexSupport Noone of the support community actually cares enough to fix it, a lot of us have the same problem. This will be the most personal support you will get, we gotta move on. Jagex support really is bad, I feel for you
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D E N Z O
(@DenizUstun13) reported
@JagexSupport The team has to honestly improve on the customer service I pay for the service and hardly can get any help what so ever and it isn’t fair at all. Jagex has to sort out the system and most importantly the customer service giving out.
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Lord_Voldemort
(@Himom80) reported
@groovy53319506 @JagexSupport Hi there! We're sadly unable to lock accounts per request - to prevent such things from happening, because we just dont care. this is a common issue and we're tired of it, your on your own. (the account most likely will be perma-banned/muted, good luck in the future for him).
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Will Foreman
(@WillForeman9) reported
@JagexSupport anyother way i may be able to prove to you that is my account? or any way that you can help me? with this issue. maybe where i last was, whats in my bank, who is on my friends list? i am sorry, its heartbreaking a bit i had this acc so long i dont want to see it go
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billbilluim
(@billbilluim) reported
@Kaitiao @Akita233 @OldSchoolRS I think the problem is then you have essentially made twice the work for yourself with bug fixes as well as potentially wasting resources on something a large portion of the player base won't interact with.
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David
(@DevilDJB) reported
@JagexSupport I've just tried to log into my RS account and it says that my password is incorrect. I was just on last week with no issues. Tried recovering but no luck. I can provide IP that I've played on for the last 3+ years and the Credit Card numbers I've used for Membership
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