RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Heidelberg, Baden-Württemberg Region | 2 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Josh
(@Josh50358374) reported
@JagexSupport Hello! I, and many other players I have discussed this with, are experiencing lag in game and serious delay. It is making end game content undoable, I have tested everything on my end and its 100% your guys' end. I'm hoping to get some type of help or acknowledgment
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David Byers
(@hollywood7455) reported
@TheMindOfDon @JagexSupport So sorry about that,I have had similar issues like that before,but smartcr4ck on Instagram helped me out,he’s a genius
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cristina
(@Cristina090582) reported
@ABrooooooks @JagexSupport Mine was banned too but cloud_cyber on Instagram got me unbanned he’s a pro on unban service
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ANDRE⚓️
(@coolandre_) reported
@bruninfernande3 @JagexSupport Their customer service is very bad, same thing happened to me not too long ago but I was fortunate enough to meet this nice IT guy on Instagram (CliffView_Techz) contact him he is really Fast and Reliable.💯
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Lady Vad
(@vad241) reported
Draynor been glitching nonstop :/ No halloween for me. Seriously am I the only one who has been experiencing major lag this month on runescape? This is rediculous.
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Zach Bartok
(@BartokZach) reported
@JagexSupport Many people and I are still only able to play the game on compatibility mode any idea when there will be a fix? Hopefully soon Thanks!
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Josh
(@Josh50358374) reported
@OldSchoolRS YO YOUR SERVERS ARE LAGGING EXTREMELY BAD AND ARE UNPLAYABLE, PLEASE FIX THIS!!!!!!!!!
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david torres
(@fivetotheo) reported
@einrodd @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Josh
(@Josh50358374) reported
@OldSchoolRS PLEASE FIX THE LAGGY SERVERS! I AM ON THE WEST COAST AND I AM HAVING REALLY GNARLY ISSUES, FROM YOUR END, IN GAME THAT IS CAUSING MY PING TO BE 10-50 HIGHER THAN NORMAL. PLEASE FIX THIS PROBLEM YOUR GAME IS UNPLAYABLE RIGHT NOW UNLESS YOU ARE JUST SKILLING.
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Jarrod Wilson
(@JRWCU2) reported
@JagexSupport Hi, im trying to create an account through the website but every time i try it comes up with the error code of 1020. Ive tried over different wifi connections.
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LoL
(@RElGNN) reported
@JagexSupport Hello, Jagex Support Team. I've got an issue with my account I can't log in on it it's saying "Too many login attempts, please wait a few minutes before trying again" And I've been trying for about an hour now and It still doesnt work. Help
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Daniel Jolley
(@DanielJolley10) reported
@OldSchoolRS I’d love to know why your algorithm believes I was botting and speaking of bots I’d love to talk to a human when appealing a ban. I believe you want to improve player experience and removing bots is a key factor but don’t you want to know where your algorithm is making errors?
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halie paige
(@byers_halie) reported
@RElGNN @JagexSupport Dm Dellycrack22 on Instagram he can help you fix your account right now within minutes mine was fixed massive
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Zema 🕹
(@KevoZema) reported
@RuneScape they didnt fix ******* anything going to wait two weeks before they get there head on right lockout 2.0 cause they cant get an update right if they got payed for it
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Xen Zen
(@XenZen9) reported
@JagexSupport Today's update caused driver issues for me, is that something you are going to look into? The game loads fine on updated driver but not on an older version that i have to use to prevent game from crashing randomly.
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