RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Heidelberg, Baden-Württemberg Region 2
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • CodeSquid StarSquid (@CodeSquid) reported

    @JagexSupport I've been unable to access or recover my account due to error 15 across multiple browsers and two different networks. Is this part of the login lockout issue, or am I just really unlucky?

  • Dubreezus Chris (@Dubreezus) reported

    @JagexSupport I'm having trouble recovering my account password can I please get some help

  • StylezzYT StylezzYT (@StylezzYT) reported

    Also throwback to when I use to make the most annoyingly broken PvP accounts on RuneScape and sell them to clans so they could destroy their rival clan.

  • J_Dweezing That otaku (@J_Dweezing) reported

    @JagexSupport It seems like my account was hacked however I haven't shared any information with anyone and it's weird that I wasn't completely cleaned out if it was. Could I please have someone address this issue? I've loved the game so far and I'm willing to pay but this is very upsetting.

  • Stevenb64418053 Steven baker (@Stevenb64418053) reported

    @JagexSupport Fix my account yet jagex?????

  • Kerryacx K E R R Y ✌🏼🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Kerryacx) reported

    @JagexSupport hi, i was able to get my request approved however it doesn’t solve my initial issue was that i wanted to change the email address as i do not have access to it whatsoever.

  • KingAdamM8 Adam (@KingAdamM8) reported

    @OldSchoolRS The main reason I say not 75 is because everything being 75 was an issue from the start of all this so bringing in a new weapon at 75 feels odd and since your range will level up as you use it a higher req shouldn't hurt as much as if it were attack or something for pures

  • J_Dweezing That otaku (@J_Dweezing) reported

    @JagexSupport I didn't lose any items they were removed from my account around the same time I received a notification of a payment not being processed."If you aren't able to resolve the issues affecting your payment attempts, don't worry. We have plenty of alternative ways for you to make pa-

  • LeidenRein Rein van Leiden (@LeidenRein) reported

    @JagexSupport After resetting the Gower quest and redoing it, I am still unable to equip/use my MQC. The only achievements left for it are in grace period. Is this a known issue?

  • Oliviamia2324 Olivia Mia (@Oliviamia2324) reported

    @purefightin0 @JagexSupport My account got banned too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to Turbohacks on instagram i was doubtful at first until they helped me recovered it.

  • wstern_rooski Steven aka Stephon aka big spice aka double cheek (@wstern_rooski) reported

    @RuneScape @JagexSupport Hey Jmods! Not a problem, but I'm just curious what the estimated registration acceptance/declined time is for beta rs3 mobile for Android!

  • IfoodOsrs ifood_osrs (@IfoodOsrs) reported

    @JagexSupport @JagexSupport My account "Tampa666" just got hijacked and i got a false ban for "Macroing major" again. Can you please look into this issue? Mod Ash told me to contact you

  • PvM_RN_Gesus PvM_RN_Gesus (@PvM_RN_Gesus) reported

    @JagexSupport Ive Been beaten. mistreated. shouted at. moaned at. spat on. ******* robbed. broken ******* arm with a fractured ******* hand. I didnt ask for any of it... But i was a target and the bullied. I feel like ive had to deal with all this external **** in my life.

  • Rosslinwood1 Ross linwood (@Rosslinwood1) reported

    @JagexSupport Hey, im currently in the process of trying to get my email changed on my account, IGN: maddinero in the box explainin the account is mine, i put in what i had in my invent would that help or can i sign in and play and remove the content in my invent?

  • QB545719143 QB5 (@QB545719143) reported

    @JagexSupport @JagexSupport thanks for the reply, but not entirely helpful, i loaded up a VPN, to make my bond purchase instead, but meant i paid more because of the geo location my VPN gave me.. please fix this... :(

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