RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • duhCart3r Justin Carter (@duhCart3r) reported

    @JagexSupport I was DDos’d at arena last night. I have the times that it took place. Since I was disconnected I could not report the player because they were gone when I logged back in. Can I please get someone to review and help? Thanks, Justin (Og_Aragon)

  • Felicity106310 Felicity Nylah🦋 (@Felicity106310) reported

    @8s111 @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • Luisanderbvm16 Luisander Villalobos (@Luisanderbvm16) reported

    @JagexSupport Hi again, If I had taken the gold out of the account, I would not have to claim anything here, but I find it unfair that my account is deactivated for an unfair reason because I have not broken any of its rules. Rsn: Carrizojos07

  • ParadoxClue Matthew Smythe (@ParadoxClue) reported

    @JagexSupport @Stamano2 We can tell the people at customer service were not loved as children. You can tell they look down on players as if they are peasants when they do petty things like this.

  • JagexAsh Mod Ash (@JagexAsh) reported

    @angeldiaz199631 I'm afraid I'm having trouble understanding your message. If it's account help you seek, the Support team's JagexSupport on this platform.

  • JayTacos3 JayTacos (@JayTacos3) reported

    @JagexSupport worst customer service and loyal customers means nothing to this company save your souls and hearts for a game company that cares and dont play runescape

  • JustZach92 JustZach (@JustZach92) reported

    @JagexSupport @JagexSupport we have each tried our cell phones, her laptop and my desktop it just spins and errors out. This is a software issue or something on your end I am doing everything but its not working. Can you send her an email link also, nothings working.

  • Lordsquisshy Davey Hodgson (@Lordsquisshy) reported

    @San4311 @RuneScape I play on mobile and not one lag spike all week, maybe upgrade your pc?

  • ryantldr Ryan (@ryantldr) reported

    @tanivek @nlkkingprors @RuneScape Why are you against getting more XP? Server issues aside

  • JustZach92 JustZach (@JustZach92) reported

    @JagexSupport @JagexSupport what should I do now then, who is above you that I can contact who can actually help me with this issue

  • mistareyes reyes (@mistareyes) reported

    You know what currency didn’t crash from Biden’s tax announcement yesterday? RuneScape Gold. You could say I’m bullish.

  • Lotuxwheno Ahmed (@Lotuxwheno) reported

    @JagexSupport 1/2 Thank you for your response. But I can't appeal about RWT, this issue making us a victim. It is like you are taking us to court for something we did'nt do and preventing us from defending ourselves for the false ban.

  • YewEssBee YewEssBee (@YewEssBee) reported

    @nbtremblay @OldSchoolRS My problem is with the making the bosses easier. The bosses should remain the same.

  • nlkkingprors Nl kking pro (@nlkkingprors) reported

    @ryantldr @tanivek @RuneScape 4 years ago I would've never skipped a DXPW, you'd have to wait 6 months. Now I skip every other DXPW, which does not fix the issue btw. XP has been easy on RS3 for a while and people stopped caring. But the frequent DXPW's make it a little TOO easy.

  • Isrraelslzr isrraels (@Isrraelslzr) reported

    @JagexSupport Hey, can u check my acc pls? i got banned for r.w.t and i did not sell anything and didn't break any rules.. my name in-game is Ilsa99.. maybe was a error by the system idk :( i wan't to play again.

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