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RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
San Francisco, CA 1
Manchester, England 1
Urbandale, IA 1
Sydney, NSW 1
Upton, England 1
Heidelberg, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Noct_Corbin
    James Corbin (@Noct_Corbin) reported

    @JagexSupport I will keep tweeting you till this gets sorted. You may not discuss bans on twitter but when my ban is non appealable on something I didnt do and I have evidence for but you wont even discuss this.For a game that has millions of players you make it impossible to fix

  • KOCdeIaMancha
    KarenOcasioCortesdelaMancha (@KOCdeIaMancha) reported

    @OldSchoolRS When will you guys fix the inventory issues? Still having problems every day with the inventory.

  • Dinosparky
    Dinosparky (@Dinosparky) reported

    @Im_Rubic @Seb_031 @RuneScape it should still happen anyways, but at this point we also have the issue that they have progressed already and wouldn't want to start over, for a 3rd or Nth time

  • bostonfandom5
    Dom (@bostonfandom5) reported

    @JagexHelpFrost @JagexSupport It keeps taking me to the login page when I hit the contact us. Should I just create a new account?

  • wayoiwarai
    warai (@wayoiwarai) reported

    @Keed_OSRS @JagexSupport Dm @antitodal now to fix your account immediately

  • brenmcc1112
    ghfjdgfh fgcjgch (@brenmcc1112) reported

    @JagexSupport when you gonna fix your security im sick of signing into my account months down the line and someone has stolen my account and got it banned. This needed fixing im sick to death spending time and money for this to keep happening

  • MirinLights
    Gumberculez 🎈 (@MirinLights) reported

    @JagexSupport I can't do anything though cause it constantly tells me to login but i'm blocked from logging in! This is so stupid. Like I literally have e-mails to show that prove it's my account but there's no way for me to give them to anyone who can help!

  • floris29655443
    floris (@floris29655443) reported

    @JagexSupport thanks. i followed the link, but then i clicked on the 1 that says: lost authenticator. Then i need to login and that asks my authenticator. Then i say lost authenticator, and i never receive the email.

  • Qasim51422090
    Qasim (@Qasim51422090) reported

    @JagexSupport #osrs Please check account name "12shadowmanc" I did not macro or use any type of bot or service as such. I had time off and I decided to use that time to get back into OSRS. I just want this thing removed, its not a perm ban just temp but I don't want it.

  • Nin7h
    Michael | Ninth (@Nin7h) reported

    @JagexSupport Haven't been able to login on the mobile app for the past 2days. When clicking "Continue with RS account" it just backs out. Tried uninstalling and clearing data/cache. Any words on a fix for this?

  • Hash1Maan
    t (@Hash1Maan) reported

    can u unlock my acc osrs ( t1 li ) been alot of effort on it some how I got banned for macro! Idk was doing mining and alching at the same time , Send my issue a notice to support please I did send appeals no response @OldSchoolRS

  • Denrak7
    Diogogaming92 (@Denrak7) reported

    @JagexSupport hello / good evening I allow myself to contact you because I have a problem with my runescape 3 account I lost my autentificador and I can no longer connect to my rs3 account possible help me please

  • Lady_Noremon
    Captain | Keep On Keeping On | SMAYtan? (@Lady_Noremon) reported

    I dreamt I decided to play RuneScape but it spawned me in dangerous area and I had so much lag as I tried to run away I died. And even though it wasn't the Wildy all my inventory went to a gravestone I had to hurry back in 4 minutes to collect.

  • wayoiwarai
    warai (@wayoiwarai) reported

    @SwissOSRS @JagexSupport Text @anectidal now to fix your account immediately

  • Im_Rubic
    Chris (@Im_Rubic) reported

    @Dinosparky @Seb_031 @RuneScape Which is why this massive push against the integrity of the mode was a problem. We could have retained the playstyle without forcing people to start over. Now if we want that idea, we have to say screw you.

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