RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Heidelberg, Baden-Württemberg Region | 2 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Sr Multi
(@multi_sr) reported
@JagexSupport @JagexSupport Hi, My ironman acc rsn: papi multi was permanent ban for macro,if I have not broken the rules,I have never done anything wrong.I appealed and they still have not given me an answer.I think that is a mistake. Pls check,i dont want stop play...
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Sr Multi
(@multi_sr) reported
@JagexSupport Hi, My ironman acc rsn: papi multi was permanent ban for macro,if I have not broken the rules,I have never done anything wrong.I appealed and they still have not given me an answer.I think that is a mistake. Pls check,i dont want stop play
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Aaron Roach
(@TacoMountain) reported
@JagexSupport can you help me out with this problem? I've already gone through the contact support option on the main website and haven't been able to get any help?
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lloyd 💙 I love my wife
(@iseIia) reported
sorry to any1 who thought i was cool i now know all about the bot problem in runescape
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Drummer 🌗
(@Drummerfy) reported
Just tested Cold War to see if it works and it does! Seems like the issue was finally solved by reinstalling drivers and Cold War! So I’m thinking morning streams I’ll do RuneScape to chill after work and evening streams will be for COD 🤔 unless I’m feeling off in the evenings
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Aaron Severance
(@RealXboxOneGuy) reported
@JagexSupport I'm still unable to login into Runescape. Getting very frustrated.
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Flying covid
(@FlyingCovid) reported
@JagexSupport so I guess I've lost my account? Jagex made a mistake by error banning, afther on lock.. Any mail I can make contact? King regards Piklik45
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ntn
(@natangs) reported
I got my account hacked, dont know how, but, when i'm gonna login the account has changed and did the recovery, now my account are banned, i need my account back, can i get any help ? @JagexSupport @JagexBR @RuneScape
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Livey
(@Livey_) reported
Why do I get asked for authenticator every time I login to the game? @JagexSupport is there a fix to this
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matthew
(@matthew25045558) reported
@JagexSupport @JagexSupport If you want me to just shut up and go away, at least say so. My account will just remain forever locked behind the authenticator. Even just acknowledging that this system is broken would be reassuring. Every message I send seems to go to deaf robots...
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patricia
(@YetiLike) reported
@theconmcdon @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @9inetoolzhack on Twitter i was doubtful at first until they helped me recovered it.
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Ken Hazleton
(@HazletonKen) reported
@ScapeDrunk @RuneScape handsome issues here, why on earth out it on the guy anyway? Why not put it into the menus? REMOVE IT NOW please
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Alex Charlton
(@charltonrex) reported
@JagexSupport Thanks, and will submitting that form lock me from logging into the game or will I still be able to login?
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JayTacos
(@JayTacos3) reported
@H44mzaa @Akaay23 @JagexSupport Welcome to jagex where they dont care people have played for 15 years 13 etc and they treat everyone the same only thing they care about is new memberships coming in and not the problems the currently have they keep going it will be game breaking more so than even the lockout
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Justin Carter
(@duhCart3r) reported
@JagexSupport This was not from a lack of connections my end. I have not had any connection issues whatsoever during many hours a day of OSRS. Until this specific instance I was disconnected from the server but all other Internet connections in my house and other devices remained stable.
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