RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Heidelberg, Baden-Württemberg Region 2
Sydney, NSW 1
Upton, England 1
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • DaK0217 DaK0217 (@DaK0217) reported

    @JagexSupport @JagexSupport Changing to multiple different networks has done nothing for my ability to login in-game. I have submitted tickets via the link provided and will wait on a response.

  • AaronWi82928859 Aaron Wilcox (@AaronWi82928859) reported

    @RuneScape when are you sorting out the crash issue so i can actually play the game? already lost 2days members of the bond i brought

  • Se7enGP Trevor/7gp 🇪🇪🦡 (@Se7enGP) reported

    @droneseer Hard disagree lol. At least at first. The optional HD, with the animated login screen (2008?) was prime Runescape. I could barely get the game to login with HD and couldn't play after summoning came out at all, but I still think that was primo RuneScape for me lol

  • joe84252515 joe (@joe84252515) reported

    @JagexSupport No but seriously **** you guys for your **** customer service and disregard for 4 years of my time. **** you.

  • Jonbardwyn1 Jonbardwyn (@Jonbardwyn1) reported

    @JagexSupport I’ve been playing through Steam since the launch and these last couple days haven’t been able to do so - game freezes shortly after loading, and sometimes before letting me login. Have deleted the cache, let it recompile and have even tried full re-install. No luck.

  • g5467271 Rat king (@g5467271) reported

    @OldSchoolRS trying to contact customer support. Account was taken over and then banned. I need to contact support. Support center had me appeal but the appeal was rejected. How do I fix this?

  • MaiLonKohk Elizondo 🇺🇸🇲🇽🇪🇸 (@MaiLonKohk) reported

    @Heather_Shawnee @RuneScape Check and see if theres updates for your graphics card, probably outdated. Did it used to run good before or always had that problem?

  • Wompel96 Willem🇺🇾 (@Wompel96) reported

    @OldSchoolRS Is there a reason the servers are lagging?

  • Jay37735864 Jay (@Jay37735864) reported

    @OldSchoolRS Please fix the issue of not being able to move the camera around on mobile when using the S pen on Samsung devices.

  • lootandloot Zwerver (@lootandloot) reported

    @OldSchoolRS Stylus is broken on mobile, Fix it please. Peace homies

  • PMoovie Moovie (@PMoovie) reported

    @OldSchoolRS Poll questions should be broken up into more questions, killing stuff without specific items is good but killing stuff with only sepcific items is a nono

  • TempBliss_pubg tristan (@TempBliss_pubg) reported

    @OldSchoolRS why is there still no updates on the "too many login attempts" issue and the black market services that attack accounts with this "bug"

  • Heather_Shawnee Heather (@Heather_Shawnee) reported

    @MaiLonKohk @RuneScape I never had an issue before the update. I updated my graphics card Monday morning while the game update was being released. When I started having issues I thought it was the update I did until I saw so many others crashing too.

  • Jay37735864 Jay (@Jay37735864) reported

    @OldSchoolRS Still waiting for the S pen camera issue to be fixed so I can play again

  • av_carfagno AnnMarie V. Carfagno (@av_carfagno) reported

    @RuneScape @RuneScape I can't even load the login screen.. it keeps freezing/crashing.. I've restarted my computer twice to double check. It's not my issue, it's yours. Been a loyal player since 2006. Please help.

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