RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Scunthorpe, England 1
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • forever_MYST James (@forever_MYST) reported

    @JagexSupport #OSRS cannot login to both your official client or runelite client since recent update for GIM. 1/3 things happen after I enter my login details. It freezes on loading please wait, client screen goes completely black or I cannot click the "click here to play" button

  • EvEViolent Basje H. (@EvEViolent) reported

    @OldSchoolRS Imagine spending hours and hours (and money of course) on a gametype, only to see the core mechanic of that new gametype crash twice in a week. SMH.

  • nkcampos23 Nickolas K (@nkcampos23) reported

    @JagexSupport @JagexBR My account was hacked, i lost more than 1B in my bank and was suspended for "bot". I login via Steam, my PC is clean, how is this possible? What Jagex can do to help me? I can't contact suport, i only find useless guides, how can i explain what happened?

  • SUSANTA39976177 SྂUྂSྂAྂNྂTྂAྂ MྂAྂHྂAྂTྂAྂ (@SUSANTA39976177) reported

    @_Duchx2 @JagexSupport twitIt really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again

  • alieshesberto alieshesberto (@alieshesberto) reported

    @7h3bes7 @OldSchoolRS It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again

  • SUSANTA39976177 SྂUྂSྂAྂNྂTྂAྂ MྂAྂHྂAྂTྂAྂ (@SUSANTA39976177) reported

    @Sourzilla @OldSchoolRS twitIt really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again

  • JagexAsh Mod Ash (@JagexAsh) reported

    @Cassuboss I'm sorry to hear that - it sounds like you're doing the right things, if your email account is properly secure too (e.g. multi-factor login) and there's definitely no malware making you vulnerable. The Support team's JagexSupport on this platform if you'd like to ask them.

  • JustFineMostly Yes-Man 7117 (@JustFineMostly) reported

    @OldSchoolRS Is there something going on with the servers right now? Got disconnected and can't log back on. Also was experiencing a lot of lag when I was playing.

  • Thhate ThHate (@Thhate) reported

    @RuneScape Are you aware of the bug on mobile when you go into customization and exit the game still thinks your in customization screen and in order to fix it you need to log out

  • RealLifeRickS Spooky Sanchez (@RealLifeRickS) reported

    @JagexHelpFrost @JagexSupport I'm going to try one last ditch attempt by uninstalling the program on my pc and see if that fixes the issue.

  • DGamingProd DGamingProduction (@DGamingProd) reported

    @RuneScape #osrs hey I just tried to login to my account after a year of inactivity but it says my account was banned, checked the status and it says macroing. I haven’t used a bot ever. My account was recently compromised but since recovered. can you please DM me.

  • BruhTmg TmgBruh (@BruhTmg) reported

    @OldSchoolRS Spite voting is unreal fix your game

  • alieshesberto alieshesberto (@alieshesberto) reported

    @JamesKe73877689 @JagexSupport It really feels bad how your account has been locked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again

  • alieshesberto alieshesberto (@alieshesberto) reported

    @DGamingProd @OldSchoolRS It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again

  • Veekthur3D Veekthur (@Veekthur3D) reported

    @ClSmkz @JagexSupport Skynet_hackers offers the best service in terms of hacked accounts, hacking, unlocking, cloning, cracking, boosting of game level, lost; Bitcoin, PayPal, Gmail, email, Hotmail, Yahoo mail recovery, spying and bank debit clearance. Check him out +1 (769) 224-1660

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