RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Drammen, Buskerud | 1 |
| Avondale, AZ | 1 |
| Sussex, NJ | 1 |
| Cuijk, nb | 1 |
| New York City, NY | 1 |
| San Francisco, CA | 1 |
| Manchester, England | 1 |
| Urbandale, IA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Callie Grace (@callieforniiaa_) reported@OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error
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Jason Mathis (@IronCore18G) reported@nbarsheshet @OldSchoolRS about 1% of players are doing 540s and most people who got up to that point have countless deaths getting to that point. 540 solos are not the problem.
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Jtf claws (@JtfClaws) reported@JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah
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Luke Macaulay (@LMacaulayCulkin) reported@DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.
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runman (@vicklernesser) reported@Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.
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Mattlathrop (@Matt71617251) reported@JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.
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Danny (@Dannyboi_546) reported@JagexSupport hey guys if my account gets comprimised and passwords changed im on a jagex account do i still use my old username/email in the recovery or do i need to use the jagex account login does the old account info get deleted as its not recovering when i use my old login
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Render says bring back pride (@RenderSoft) reported@OldSchoolRS Need to fix the missing pride issue as well
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AquaNova (@AquaNova3141) reported@JagexSupport Why is your support site terrible? There is no way to submit a ticket and get help? If there is its hidden behind useless articles. I KNOW, my username, email, and password. Why can't I login into iOS client? I can login to Jagex Launcher and my android tablet.
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Alicia Cameron (@ACameron589) reported@JagexSupport can’t login - won’t let me connect to game centre
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Tony Magee (@kursedy0u) reported@OldSchoolRS Any fix for the players that have been falsely banned yet?!
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Lutrios (@Lutrios_) reported@KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution
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Nems (@vNemss) reported@JagexSupport @behemethnews My max account got hacked! I took a bit of a break after remaxing, when i tried login back in a few days after my account was disabled, tried recovery but didn’t work none of my emails have accounts to them… lost 3 other accounts that were on launcher
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HeadingToMars (@HeadingTooMars) reported@RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you
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ringo (@ringo794) reported@INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD
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