RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • FishingupaStorm HOWDY (@FishingupaStorm) reported

    @CrazyMrLahey @OsrsWebs @OldSchoolRS Yeah and rs3 was an update that fixed alot of problems 2 or 3 years after eoc now it's better than osrs hands down

  • EmilGunnarsson1 Elvisshassan (@EmilGunnarsson1) reported

    @RuneScape Can u respond? CAN U FIX THE CLIENT CRASHES???????????????????????????????????????????????

  • RoiChrisY Chris (@RoiChrisY) reported

    @JagexSupport is there anyway I can request a help ticket? I’ve had constant client crashes since the update yesterday, usually when pvming. I don’t get a crash message or anything, the client just closes. I’ve cleared all the caches and done the other stuff you recommend on help

  • Special846 Special (@Special846) reported

    @OldSchoolRS WHile your at it please dont remove the 5 second lag spikesthat occur every 3 minutes

  • DarzOSRS Darz 🇳🇿 (@DarzOSRS) reported

    @OldSchoolRS I don't have an issue with you guys not rushing it, so long as it remains a top priority. I really think you needed to get this done before the Steam release though. There will be an influx of players soon and the F2P changes especially should have gone through.

  • half_rs half awake (@half_rs) reported

    @JagexSupport has anyone recognized that there's an issue with the distribution of loyalty points? I'm on day 4 of "0 days until next payout" and I know there are several others with the same issue.

  • NinjaNarns Noble Narnia (@NinjaNarns) reported

    @RuneScape Hey so the latest update messed up chat. Now the chat name character name and words are all the same color. Super hard to read. Fix please? Thanks from one of the blind people who play.

  • literallygarf Garf (@literallygarf) reported

    @CrazyMrLahey @OsrsWebs @OldSchoolRS yea, you are the Reddit he was talking about. Fixing broken content is not "going after players" you absolute sponge.

  • justlichthings Niles 😷 (@justlichthings) reported

    @JagexSupport The login works fine!!! The problem now is that MY CHARACTER AND ITEMS ARE GONE AND ITS A NEW CHARACTER HOW DID THIS HAPPEN???

  • G_JvdBrandhof Gert-Jan vd Brandhof (@G_JvdBrandhof) reported

    @JagexSupport @JagexSupport @JagexBeno Dear Bemo, maybe you can help me as prayer support manager? As you can see in the previous tweets, I have serious trouble getting back on my account, which is hijacked after a phising mail. Can you help me out? It's not working via support. Greetings GJ

  • TheDuckChris Duck Chris (@TheDuckChris) reported

    @OldSchoolRS This is by far the worst decision involved with this project. Caving to pressure to "delay" when the majority of the changes have been settled on will only cause more trouble. Not to mention delaying the only pvm update to happen in almost a year now. Extremely disappointing

  • ArlimmiSahel Sahel Arlimmi (@ArlimmiSahel) reported

    @JagexSupport This is a SERIOUS issue. I was doing Questing infront of my discord, in vc while using the discord stream option. I just finished A taste of hope and went afk for a quick snap of food. This is UNACCPETABLE. This is a 1900+ TTL account and i've spent along time on it

  • SteakIceCream Steak&IceCream (@SteakIceCream) reported

    @ZraxRS @OldSchoolRS This is the problem for me. There are 10000s of players who aren't pop streamers or rabid reddit PVPers who just wish they'd get on with it.

  • wilsond38105149 wilson daniel (@wilsond38105149) reported

    @mrbaby1497 @JagexSupport I had the same issue with my account today but I got it resolved with the help of cyberhack_081 on Instagram he’s a genius he’s fast and reliable message him he can help you out

  • BeckylandSKA Herr Becky (@BeckylandSKA) reported

    @JagexRyan @RuneScape wtf is with client... crashed today and lost streak on telos cause of it... many ppl have that issue

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