RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Heidelberg, Baden-Württemberg Region | 2 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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icewolfgaming
(@icewolfgamingGB) reported
@JagexSupport I’m not trying to recover the account, I’m trying to unlock it via the email you sent me pixel, my point is i can receive recovery emails but not the unlock emails…. Please read my issue rather than replying with a generic script response
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Eduard
(@Eduardcm14) reported
@JagexSupport but that´s not the problem, the problem itself it´s i never was arrived the mail to disable autenthicator...
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Max Tesnow
(@MaxTesnow) reported
@JagexSupport That's what the issue is.... I cannot do that... I keep getting the error code 15 so I'm unable to do it properly.
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Rootascoota
(@rootascoota) reported
@JagexSupport I haven't played for five years and just got slapped with a perma RWT Ban after trying to login while in China. I'm using a VPN, otherwise we get in trouble. I was still back on tutorial island! Can't appeal this. Would prefer to provide my account name in DM.
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Vivian Taylor
(@Vivian63414634) reported
@HufflePuffleBud @JagexSupport I had similar issues contacting support service but nothing changed until my cousin recommended me to mic_tech025 on Instagram the dude is good
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Tanner CAGLE
(@Firednun) reported
@JagexSupport It's not letting me open a ticket keeps saying I'm locked out by security rules error 15
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Rebecca Daniels
(@leafteatea) reported
@mikefrostick1 @JagexSupport Report this issue to Global_Recovery123 on Instagram. He's the best to recover any hacked account. He recovered mine within 20 minutes.
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Max Tesnow
(@MaxTesnow) reported
@JagexSupport I have, I've tried my phone and laptop. Over a period of multiple days. On multiple wifi networks, on cellular data in two different US States and both devices in both states and its not working.
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Stone Legion
(@StoneLegion) reported
@JagexSupport @181jenkins I wish you let them know it's not a free pet. It's an error and was suppose to be I think show 20% off and some reason the hotfix did not workout.
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Silver
(@Silver51538773) reported
@OldSchoolRS under your issues and hotfixes you state that you always get a tier 5 if the target is your slayer task and above level 100 but i just received at tier 1 on task of black demons, any chance you can look into this?
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Nosferatu8
(@ObsidianStudio2) reported
@JagexSupport Using it for 5 minute count anything? Asking because i realized after 5 minute that i bought it on the wrong account. I hope 5 minute is not a problem.
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Watchdog Man
(@Shadoopy) reported
@JagexSupport is the imcando hammer drop rate broken? Been at it for 5 days straight on OSRS with no luck. At least 12+ hours by now.
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Voidseeker
(@Voidseeker1) reported
@bobbywip2 @JagexSupport @voldemartlive They aren't. First line in that link: "We're unable to return items in Old School RuneScape due to technical limitations with the game." This is also for "lost" items, not pked items. Like if a glitch removed your tbow from the bank or something.
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Vivian Taylor
(@Vivian63414634) reported
@CurryOsrs @JagexSupport I had similar issues contacting support service but nothing changed until my cousin recommended me to mic_tech025 on Instagram the dude is good
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Xalegn
(@LoveS1xx) reported
@JagexVegard 2/2 but on RuneScape 3 I can run it on high settings at 60 FPS no problem.
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