RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Plymouth, Taranaki | 2 |
| Sumaré, SP | 1 |
| Peoria, IL | 1 |
| Cardiff, Wales | 1 |
| Borehamwood, England | 1 |
| North Ridgeville, OH | 1 |
| Rotterdam, zh | 1 |
| Ryde, England | 1 |
| Reading, PA | 1 |
| Pittsfield, MA | 1 |
| Johannesburg, Gauteng | 1 |
| Manchester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Steelcryo
(@Steelcryo) reported
@Cassuboss @Dizzy_IXI @OldSchoolRS I meant generally, not the previous DMM issues.
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RsAaron
(@TheRsAaron) reported
@JagexSupport So there are "technical limitations" preventing lost item claims, but why are these same limitations not an issue when it comes to rollbacks.
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Unacceptable Mick
(@IzakMcGregor) reported
@elonmusk Buy Old School Runescape and give us the customer service we've never known.
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Pufff XCX
(@Puffffml) reported
@Katz555XD @OldSchoolRS the whole game sucks bro just log out mining minigame wont fix that
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Genie Christine
(@genienieni) reported
@MuffenPantts @JagexSupport Try @TimmHan now to fix your account immediately
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Genie Christine
(@genienieni) reported
@HeroToMillions @JagexSupport Try @TimmHan now to fix your account immediately
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thethicktrader
(@thethicktrader) reported
@OldSchoolRS I can’t log into osrs on my laptop because I don’t know my login details??? I can log in via Game Center on my phone. I can’t recover my account (like 15 requests denied), the articles aren’t helping at all), I need to speak with someone
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RsAaron
(@TheRsAaron) reported
@JagexSupport I recently was doing Nex on OSRS and double graved while trying to retrieve my items from the chest due to a server issue. I am certain it was a server issue because my Discord call and Youtube connection remained in-tact. I have lost Infernal Cape and other items
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Mustardwig
(@mustardwig) reported
@JagexSupport @JagexTyran @JagexAsh I have sent a forgotten login ticket, exhausted all of my options. All of my attempts get denied. If someone could dm me so they can get all of the details it would be really nice. I have alot of info and screenshots that prove I am the owner. The automated system is very flawed.
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Web Productive
(@ProductiveWeb) reported
@JagexSupport Hey, I'm unable to change my password via website, I've had this issue months back so I never changed my password but now my account is compromised and someone is trying to access my bank. I do not receive an email to change my password on my registered email.
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luis sierra
(@tisoy52) reported
@aceves_austin @JagexSupport Contact @TimmsHon now to fix your account immediately
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Mod Allstar
(@JagexAllstar) reported
@Lewis__Larsen @RuneScape ive got a fix for this. slight oversight on our part but im not renegade enough to launch late on a Friday so Monday morning we'll make them the sharpest of sharp icons :)
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Operative Kiwi
(@OperativeKiwi) reported
@JagexSupport Hi there, my account was hacked, and I've just recovered/unlocked it (now secure with 2FA) but the hacker has charged back $250 worth of bonds, and I can't login. Can this please be removed?
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luis sierra
(@tisoy52) reported
@aceves_austin @JagexSupport Dm @TimmsHon now to fix your account immediately
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Fuchsia
(@FuchsiaLOL) reported
@vampirespoggers Yea the problem with me is i cant play all games at once so i either buy wow subscription, runescape membership or none and only play league :(
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