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Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Katowice, Silesia 1
Lyon, Auvergne-Rhône-Alpes 1
Township of Evan, KS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • michael7672
    michael jones (@michael7672) reported

    @The4thTurtleNyC Aquaman was an aberration despite what Snyder did to the DCEU. It excelled and became a blockbuster. Then the Snyder influence reared its ugly head and took down Shazam. A movie with Wonder Woman like critical and audience reviews and grossed less than a 1/3 of what Aquaman did.

  • BangChanGlobal
    BANG CHAN 방찬 GLOBAL 🍋🩵 (@BangChanGlobal) reported

    📣 | UPDATE: After numerous templates and emails since 2025, it seems as though Bang Chan’s Spotify profile has now been fixed, with the fake songs removed. HOWEVER! Issues still persist across YouTube/YouTube Music, Apple Music, Shazam, Amazon Music, Tidal and Deezer. We will provide an updated template once we have finished reviewing each platform in depth.

  • BraveForGaga95
    ionuț 95 (fan account) (@BraveForGaga95) reported

    It's on you if you can't see it, the song is literally #2 on Shazam Global, radios keeps refusing to play it, the streams are going down instead of up, the views on YT are also going down. Anyway those are just soundtrack songs so idc that much overall if they don't do it

  • marcopoloed
    :) (@marcopoloed) reported

    Played a song and asked my roommate to guess who the artist is. Guy cheekily pulls his phone out to make it seem like he’s texting someone and i saw his hand move from the top of the screen to shazam it. Puts down his phone a few secs later of fake brainstorming he gets it right

  • ilovekonel
    kere 🔞🔞 (@ilovekonel) reported

    @Billy_batshed Otherwise idk how high id rate it for Freddy, i think it was very fun to have kon interact with someone his age and theyre very fun together i wish i got to see them more often... but im very interested in what your reaction to the issue would be as a shazam fan

  • ChrisCraddock5
    Chris Craddock (@ChrisCraddock5) reported

    Reed: Yes, I do. He needed somebody to talk to her and find out what would she say if she was asked about Jeffrey Epstein, and you were the perfect choice. And you went down there and suddenly - Shazam, she’s out.”

  • LadumaNdin
    Triquduma (@LadumaNdin) reported

    @CStarkov43557 @MarlonManc99134 @SomaKazima2 You bringing up inconsistency in comics which most characters have Same way Superman can be life an entire galaxy in one issue but in the next be beaten by someone like Batman or Shazam

  • Socovermenoww
    Socovermenow 💙 (@Socovermenoww) reported

    Who tried to Shazam Han’s back to life on Spotify, do you have a problem too?🙏🏼

  • iMovieapptwt
    iMovie (@iMovieapptwt) reported

    new account rules: Volume = BLOCKED Brightness = BLOCKED Cell service = BLOCKED Do Not Disturb = BLOCKED Flashlight = BLOCKED Hotspot = BLOCKED Airdrop = BLOCKED Shazam = BLOCKED Ibispaint X & Alright Motion= 𝓭𝓶 𝓶𝓮...

  • Tyrecea_z
    Tyrecea⚛️ (@Tyrecea_z) reported

    Besides the black adam 6 issue or maybe it was 12 issue comic of bolt. I do not know this *****, I just like a concept of a black guy as Shazam-esque character

  • pipocostein
    pipoco (@pipocostein) reported

    when did shazam become so terrible? it’s literally unable to recognise “titanium” playing directly from the speaker although when i was kid i could start to sing and it would easily find the song

  • cryptowolf_ofc
    Crypto Wolf 🐺 (@cryptowolf_ofc) reported

    @the_Bradster007 The problem is that there isn’t nearly enough interest in Shazam, Cyborg, Flash, Aquaman, or Green Lantern compared with all of the Marvel super heroes. This was sadly destined to fail

  • MizzOT7
    MizzOT⁷ IS SEEING BTS AGAIN ⟭⟬⟬⟭💜🇻🇮 (@MizzOT7) reported

    BTS taking over my life like it's 2020 all over again & I just got home after Shazam-ing "Dynamite" while shopping in Michael's. Immediately booked & busy going down the rabbit hole.

  • bbjaesimp
    jaelyn (@bbjaesimp) reported

    I hv to know what song this iz cuz my shazam is not working😭

  • thisishyuA
    Hyu0325 🩶 𝕭𝖔𝖚𝖓𝖈𝖊𝕭𝖆𝖈𝕶 𝕸𝖆𝖓𝖎𝖈 (@thisishyuA) reported

    @DivineHannie @Shazam @Shazam I have reported this issue via the application reporting system multiple times

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