Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fontaine, Auvergne-Rhône-Alpes | 1 |
| Newark, NJ | 1 |
| Noisy-le-Sec, Île-de-France | 1 |
| Ponta Grossa, PR | 1 |
| Karlovo, Plovdiv | 1 |
| Petit-Bourg, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Rager Ragnarok (@RagerRagnarok) reported@me_myself_world I yelled "Shazam!" and nothing happened. You lied to me, sir! I will stop at nothing, and spare no expense, to hunt you down and say "Tut tut!"
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Mark (@Marklord117) reported@npcpu12 @BobbensArtDen Shazam can be the title passed down.
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Scott Wesley 🌌 (@swesley_perth) reportedI feel deceived. Today at the gym I used Shazam to tell me who was singing a song I liked on the stereo. Just gave the artist a go on my streaming service, only to discover it's an "AI persona".
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Aa̾ZFliX (@azeem_0079) reportedGive a like to Scarlett Johansson, in Shazam suit or have a terrible 2026.
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Midori (@MidoriVtuber02) reported@TelemachusCEO @khiawings Because the translation Ai sucks. Just shazam the song then look on youtube for english subs. Oh my god. You lack media literacy. Also, basic problem solving skills. That’s embarrassing.
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H.A. Blackwood (@HABlackwood7) reportedIn the store and there’s a lot of background noise. I used sound hound to try and identify a song. I was spinning for like 20 seconds and never came up with it. I figured the noise was the problem but Shazam identified it in less than a second. I guess I’m using it from now on.
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Joe Perry-Highlands (@Joe_Highlands) reportedBut anything at all, we are; and that, mon gars, is the beauty of sentience (also, me Shazam’s not working on whatever song you’ve got playing ...).
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Greek mfer (@BROimGreeK) reported@tiktok_us how about you make it so we can hold down somewhere on the video to find what song is playing. Use @Shazam. All I ask is one payment of 100k
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RedeemedRobin 🏳️🌈 (@redeemedrobin) reported@midnightcomicss It's Jay who would be a p3dophile. Jon was still 11 when Jay was already in college, with was only a few weeks before Jon went to space with his known mad grandfather. Also Jay was fine being in a relationship w/Jon while deaged in Shazam issue
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pipoco (@pipocostein) reportedwhen did shazam become so terrible? it’s literally unable to recognise “titanium” playing directly from the speaker although when i was kid i could start to sing and it would easily find the song
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Hreinn (@basicformorg) reported@grok @Squill_Mama can you try again ? maybe tag another service that can ? @Shazam
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JoshS (@303FAN) reportedI think @Shazam is broken. I use it to identify a song and it said DJ Smooth Panda. Is this real life?
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Cindy⁷💜💜💜💜💜💜💜 (@btsfanmomma) reportedKeep streaming, radio requesting and Shazam-ing!
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keldog (@keldog4) reported@EthicalSkeptic @JohnPlatner I started w/ google, gave them all the info. they wanted. Tried a few times through them and I failed. Then used Woo..2 single orders (myself and brother-in-law). Then Shazam sent a fraud alert and mentioned Milton, Georgia and ******/dating service? I have windows 10 computers
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RED (@_bitchgtfo) reported@Chippiesxrr @_peachyblink Shazam have a problem