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Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Narbonne, Occitanie 1
Poplar, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • _Ramifications_
    Zack Straw 🇹🇩 (@_Ramifications_) reported

    accidentally added my entire Shazam history to my Apple Music library. this was a critical error

  • RobertA47199577
    Robert Arndt (@RobertA47199577) reported

    @RepPettersen @OKStormTrax Then self deport. Sorry no sympathy for those who came in illegally. Go home and do it the right way! Just a small portion of what your party let in under Biden. Don’t like deportations. Then close the damb border. Shazam!!! Problem solved!!

  • soundnerd_
    onowu(kingmaker) (@soundnerd_) reported

    @MrSoundHive I agree I think the best case scenario is working the chorus on socials to see if it gathers any motion. Even radio, just to see if it triggers Shazam at all. No point having a 1M bill, 6 months down the line on a hunch. I won’t have thought that if you didn’t ask

  • Caelleigh1
    StevenCaelleigh (@Caelleigh1) reported

    @LPNH There needs to be a Superhero who's the reverse of Shazam; he's superpowered until someone calls him a "******" and it powers him down into a child.

  • JoNathan129711
    Johnathan Holmes (@JoNathan129711) reported

    @netrusila_maxim @warnerbros Snyderverse was ****. Sure, they had some good movies like Zack Snyd Snyder's Justice League, Wonder Woman, Aquaman, Shazam, and Blue Beetle. But it also had terrible people (Ezra Miller), and it tried to be many things. #SnyderverseisDead, and it is better if it stays that way.

  • superladkid
    superladkid (@superladkid) reported

    @TheRochaSays What’s even more baffling is that Wonder Woman, Joker, Aquaman, and to some extent Shazam were all box office successes followed up with the most terrible inconsequential sequels you could imagine.

  • BangChanGlobal
    BANG CHAN 방찬 GLOBAL 🍋🩵 (@BangChanGlobal) reported

    📣 | UPDATE: After numerous templates and emails since 2025, it seems as though Bang Chan’s Spotify profile has now been fixed, with the fake songs removed. HOWEVER! Issues still persist across YouTube/YouTube Music, Apple Music, Shazam, Amazon Music, Tidal and Deezer. We will provide an updated template once we have finished reviewing each platform in depth.

  • DrywoodTermite
    FrostyFrenchToast 🍞🎀 (@DrywoodTermite) reported

    The only defense i can give on this is that these connected universes gives a kind of “excuse” to use B & C list characters for films. Audiences swung on stuff like Antman and Shazam bc they bought into the wider storyline. The issue is the DCU doesn’t have that appeal

  • DarrellKaram
    Fatster (@DarrellKaram) reported

    @DCUAlert Batman. He would be a terrible casting choice for Shazam and Zachary Levi is already killing it as Shazam

  • thisishyuA
    Hyu0325 🩶 𝕭𝖔𝖚𝖓𝖈𝖊𝕭𝖆𝖈𝕶 𝕸𝖆𝖓𝖎𝖈 (@thisishyuA) reported

    @DivineHannie @Shazam @Shazam I have reported this issue via the application reporting system multiple times

  • Cr7winiano_
    𝑴𝒓. 𝑾𝒊𝒏𝒂𝒏𝒅 (@Cr7winiano_) reported

    @bekeestitches I think the problem was never Shazam himself. 😭 The story, writing, and how the character was handled made people overlook how much potential he actually had. ⚡🔥

  • mjarbo
    Matt Jarbo (@mjarbo) reported

    SUPERGIRL is tracking around $125 million worldwide, below BLUE BEETLE, SHAZAM! FURY OF THE GODS, and 2015’s FANTASTIC FOUR. Audiences clearly rejected it. Which is odd, because it’s not bad. Milly Alcock works, it moves fast, and it’s a decent watch. So what went wrong? The release date hurt, sandwiched between TOY STORY 5 and MINIONS & MONSTERS, but that’s not the whole story. SUPERMAN was huge last year, and her cameo landed fine, yet it didn’t translate into interest. The real issue: people had no reason to care. Maybe MAN OF TOMORROW should’ve come first, build her alongside Superman before a solo film. Instead, DC gave her one cameo and hoped that was enough. It wasn’t. This might be what superhero fatigue actually is, not the genre, but characters audiences were never given a reason to invest in.

  • nexusevent123
    ɆmmΛnü℮⩚ (@nexusevent123) reported

    @OtunbaSebotimo @The_Big_Chifa_ One of the biggest issue was that Billy as a kid was too mature well composed and kinda mopey most times and when he becomes Shazam he acts like a complete child.

  • agapanthuslily
    will you marry me cinderelly (@agapanthuslily) reported

    old navy’s indie selection has genuinely been integral to my musical identity for most of my life like there was nothing like trying to write down lyrics in the fitting room so i could search them up later because i didn’t have shazam

  • bibhutibaibhaav
    Bibhuti Bora (@bibhutibaibhaav) reported

    @YRANACKCALB The huge problem is Shazam is the personality of the both actors. They are really different

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