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Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Katowice, Silesia 1
Lyon, Auvergne-Rhône-Alpes 1
Township of Evan, KS 1
Orgerus, Île-de-France 1
Hamburg, HH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • pipocostein
    pipoco (@pipocostein) reported

    when did shazam become so terrible? it’s literally unable to recognise “titanium” playing directly from the speaker although when i was kid i could start to sing and it would easily find the song

  • jonkentism
    jon kent apologist (@jonkentism) reported

    (some ppl dogged on that shazam issue but it makes sense to me somehow sorry.. what jon needs the most after his age up trauma is learning how to adapt and not keep things to himself otherwise he'll always be a kid in his head, he needs to eventually grow up)

  • BROimGreeK
    Greek mfer (@BROimGreeK) reported

    @tiktok_us how about you make it so we can hold down somewhere on the video to find what song is playing. Use @Shazam. All I ask is one payment of 100k

  • bbjaesimp
    jaelyn (@bbjaesimp) reported

    I hv to know what song this iz cuz my shazam is not working😭

  • keldog4
    keldog (@keldog4) reported

    @EthicalSkeptic @JohnPlatner I started w/ google, gave them all the info. they wanted. Tried a few times through them and I failed. Then used Woo..2 single orders (myself and brother-in-law). Then Shazam sent a fraud alert and mentioned Milton, Georgia and ******/dating service? I have windows 10 computers

  • BangChanGlobal
    BANG CHAN 방찬 GLOBAL 🍋🩵 (@BangChanGlobal) reported

    📣 | UPDATE: After numerous templates and emails since 2025, it seems as though Bang Chan’s Spotify profile has now been fixed, with the fake songs removed. HOWEVER! Issues still persist across YouTube/YouTube Music, Apple Music, Shazam, Amazon Music, Tidal and Deezer. We will provide an updated template once we have finished reviewing each platform in depth.

  • MrZoolman90s
    Mr.Zoolman (@MrZoolman90s) reported

    @CCharisma97 In fairness to one of them, Shazam was really bad and didn’t draw money in its franchise. I can partly understand it even as a power move. My only issue is he 100% wanted to beat Superman just to look cool. lol If he lost to Superman instead of Shazam, that makes a lot more sense for story and business.

  • SteveGr16838876
    ThatDeadHead (@SteveGr16838876) reported

    @OtunbaSebotimo The problem with the movie the kid actor acted nothing like the Shazam version, he was way too serious and didn't have the same charm

  • ihateweirdcreep
    minion maniac (@ihateweirdcreep) reported

    @magmortality @MyNameIsWepeeI I have a really bad auditory processing problem and unironically just figured out today that a song I’ve been enjoying when I hear it come on is not, in fact, in English. I only figured it out because I finally thought to Shazam the song because I couldn’t remember enough words to Google it myself. I was like “wait what there’s zero English” So basically I do this to the highest degree with any song in any language :)

  • Igniteoud
    ゴッドファーザー The Godfather (@Igniteoud) reported

    The success rate for discovering songs via @Shazam has dropped. Perhaps the algorithm is flawed or there have been many errors recently. Shazam struggles to identify songs, particularly those in the progressive house and dub techno genres. @Apple @AppleMusic

  • unamo6567
    unamo6567 (@unamo6567) reported

    @Updates4DC He turned down playing Superman in shazam and didn't want to appear in any studio projects until they basically guaranteed him a superman movie which he never got. Zack Synder left WB Henry Cavil rejected the offer to play superman. Jason Mamoa said he rather be Lobo.

  • evotwinz
    EvoTwinz (@evotwinz) reported

    SHAZAM NOT WORKING! Internet do yall thing !

  • juliecbarrett
    Julie Barrett (@juliecbarrett) reported

    Last week Idaho Governor Brad Little signed HB 542, Stop Harms from Addictive Social Media Act (SHASM - ADF calls is “Shazam!! 💥”) While the bill seems to have good intentions, it’s impossible to implement without universal age verification - handing MORE data of children to Big Tech - and constant behavioral monitoring of children online. This “solution” will undoubtedly make the problem worse. Additionally, it is the opposite of “parental empowerment”, forcing a government mandate on every family.

  • ewgenijwolkow
    ewgenijwolkow (@ewgenijwolkow) reported

    what happened to @Shazam ? There was a time when you could hum a song for 5sec and it would find it. Now you can play 10sec of the actual song and it doesn’t find anything?! What a degradation of service

  • leoisthename33
    🪶🪶 (@leoisthename33) reported

    @JOKAQARMY1 Man, how many bottles of water does Siri consume? Let’s be real here we have had Ai since Shazam and Siri, so why is it not the biggest issue when it’s adapting to everyday life

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