Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Township of Evan, KS | 1 |
| Orgerus, Île-de-France | 1 |
| Hamburg, HH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
-
ゴッドファーザー The Godfather (@Igniteoud) reportedThe success rate for discovering songs via @Shazam has dropped. Perhaps the algorithm is flawed or there have been many errors recently. Shazam struggles to identify songs, particularly those in the progressive house and dub techno genres. @Apple @AppleMusic
-
James L. Greenlee (@GreenleeGazette) reported@SpeelingBChamp @CaraAxtell @TheBabylonBee "Miracles" are plot-hole spackle. It literally fixes any logical problems with any story in the bible. It's magic. Magic can do anything, so no matter what problem there might be, shazam! Magic! It's juvenile silliness to me.
-
penis (@penis7977055683) reportedi once insulted someone’s music taste then when they played music like two months later it was so good, but the problem is i can’t tell them that.. so i installed shazam and stole them myself #independent
-
Edzil Saliba Timber (@Ednah___) reportedShazam is not working but he’s added the track titles for all the songs!
-
Hreinn (@basicformorg) reported@grok @Squill_Mama can you try again ? maybe tag another service that can ? @Shazam
-
Cultured.souls (@CulturedSouls) reported@empatheticcain It wasn’t a rights issue. DC could always call Billy Captain marvel and even did so several times in alternate universes when his name was “Shazam” They just couldn’t call his comics “Captain marvel” and Geoff Johns decided to change the name in the New 52.
-
bori | IT'S PRIME TIME!!! (@bori___cha) reported@MILFMlLK source wall yes. I forgor abt that ngl (it happens after the green cube) but the monsterlands... uncertain. death metal almost entirely decanonizes his shazam issues bc it acts as if he just got out of the source wall but honestly who freakin knows
-
Ronald Soccer (@EyeshieldDeku21) reported@dailystarzam Shazam from the New 52 was kind of disappointing for me, I just didn't read Johns' run on DC Rebirth because of the neglect that went down.
-
Thinky Crow (@ThinkyCrow) reported@juicyrosie23 Hulk and Thor have a chance. Thor has canonically beaten Shazam, and Hulk has canonically fought Superman while NOT angry, and Supes admitted it took everything he had to take Hulk down. Stark… a scant possibility if he figures out kryptonite. Cap? Sorry, NO.
-
Paul Rodriguez (@PGRodriguez80) reported@KS052020 @jkbaker1117 @ParamountPics You would keep failing then. The GA do not want cbm. Unless you are OK with sub 500m box offices. That is fine if the movie has Joker or Shazam budgets. The problem with dc and now the mcu is that the fans want something the ga does not care for.
-
SRTKENZO9️⃣ (@K9NX0EVG) reported@BlakkMonkey @Zap_TFS @roger_stev82377 Better to shut it down than go back and forth so yep. AND on top of that, you inserted Hal in a conversation he doesn’t even compete in. Superman is the fastest non speedster character in DC and Shazam is behind him.. so where did you get Hal from? U saying he’s faster than Kent?
-
ewgenijwolkow (@ewgenijwolkow) reportedwhat happened to @Shazam ? There was a time when you could hum a song for 5sec and it would find it. Now you can play 10sec of the actual song and it doesn’t find anything?! What a degradation of service
-
Joseph Mora (@PapiNCali) reported@TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.
-
shlerp (@barkolson) reportedneighbor one house down music so fire i had to shazam it
-
MizzOT⁷ IS SEEING BTS AGAIN ⟭⟬⟬⟭💜🇻🇮 (@MizzOT7) reportedBTS taking over my life like it's 2020 all over again & I just got home after Shazam-ing "Dynamite" while shopping in Michael's. Immediately booked & busy going down the rabbit hole.