Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
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Errors
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Karlovo, Plovdiv | 1 |
| Petit-Bourg, Guadeloupe | 1 |
| Cardiff, Wales | 1 |
| Chicago, IL | 1 |
| Noisy-le-Sec, Île-de-France | 1 |
| Portland, OR | 1 |
| Tequisquiapan, QUE | 1 |
| Devizes, England | 1 |
| São Paulo, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Chutzpah
(@KatieChutzpah) reported
That Shazam movie with Helen Mirren looks terrible
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kaske❤️🔥🤙🏻
(@kaske_78) reported
@pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Mayte BH❤️
(@BhMayte) reported
@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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yunki⁷~
(@Mingomez12) reported
@bangsflyy Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!
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Army_Aliz.13
(@MariaJo11964511) reported
Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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@joonsluvsッ³/🐨🇨🇱
(@3Joonsluvs) reported
@namivida_ Hola @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks!
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Hermes the Virgin
(@JvstJhn) reported
@jeffrey_nko Facts. Storm is omega level with more firepower but she can’t down Shazam quick enough. It’ll only take one punch.
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Miau
(@Teaarspp) reported
@ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Joao the God of Renewal vibes🪷🌑
(@Afrolatinogod) reported
@texrence No she doesn’t she’s not going down without a fight like this is a def fight that potentially go either way but Shazam has some things she can’t counter
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Diana
(@DianaRo06585977) reported
@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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V.O.G 13
(@VOG132) reported
@namivida_ Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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tati_bangtan♡on the street♡
(@tati_bangtan) reported
@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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BANGTAN TE EXTRAÑO😔
(@DeliaFlo02) reported
@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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ᶠᵃᶜᵉ ⁱˢ ᶜᵒᵐⁱⁿᵍ || ᵒⁿ ᵗʰᵉ ˢᵗʳᵉᵉᵗ
(@v97st) reported
@thvmnk Hello! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap please
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Cherry 🍰 ..̮ | 2025 | Hobi day ☀️
(@kwns_are) reported
@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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