Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Poplar, England | 1 |
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Brice 🎈 (@BriceTheBestOne) reported@kalisredmoon Well atleast its doing well on itunes/apple music/shazam worldwide. Spotify sucks yeah and its been frozen on tiktok. My quote post was a response to the hate and how IHHM is better. You'll never see me on this app looking for trouble like stans here do.
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littledaisy 🌼 (@hanniedontcare) reportedI was just thinking about this now.. it was so unfair. we got less time to prepare for nonexistent, super poorly organized Back To Life promotion. practically zero promotion outside twitter, broken links, the song was stolen across streaming platforms, shazam got hijacked, MV + release announce last minutes and BTL hit streaming a month later. we were on our own while other fbs got weeks to prep. we could've done so much more with an early heads up. we could've easily debuted with over 1M streams if jyp wasnt so ****** 😭😭😭
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michael jones (@michael7672) reported@The4thTurtleNyC Aquaman was an aberration despite what Snyder did to the DCEU. It excelled and became a blockbuster. Then the Snyder influence reared its ugly head and took down Shazam. A movie with Wonder Woman like critical and audience reviews and grossed less than a 1/3 of what Aquaman did.
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Nova🥸🇿🇦🦔🐘🐐 (@Summer_Nova1) reported@Dzungie007 They will close down on the condition that South Africans stop buying from them. I don't understand our citizens when they fail to realise that everything starts will them/us. The illegality of foreigners, Shazam shops, stolen funds in gov offices, gov offices not functioning.
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Péist Mhór (@BigWorm11174792) reportedShazam had no answer for blade 2. Close to infallible normally, 3 wrong answers tonight!! Just put on pulp fiction and it had no problem picking up tracks from that.
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yapmonster ash 𐙚 SEEING BANGTWICE!!!!!!!!!!!!!!!! (@biebtanbrainrot) reportedthey did release it… my Shazam was not working omg
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Possession Comics (@PossessionComic) reported@RandyS0725 @fentyheffa Roy Thomas was going to tie him into the Shazam continuity. I wonder if there are rights issues? Although I know he's appeared in some animated stuff since then.
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Jack (@jackcoder0) reported4. Visual Intelligence point at anything, know everything. Press and hold the Camera Control button. Point your camera at anything. A plant: species identification and care instructions. A restaurant: reviews, hours, and menu. A sign in another language: instant translation. A product: price comparison and purchase links. A dog: breed identification. A building: historical information and architecture details. A math equation: solved. A business card: contact saved automatically. A food dish: calorie and nutrition estimate. This is Google Lens + ChatGPT + Shazam in one gesture. Built into the camera. No app needed. No typing. It also works on photos already in your Camera Roll. Open a screenshot. Activate Visual Intelligence. It reads and responds to whatever's in the image. Most owners have never held the Camera Control button for 2 seconds. The entire AI visual engine sits behind a long press nobody tries.
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CkarasuStreams (@CkarasuStream) reported@Jaereku My issue isn't the dialogue or characters, but what is actually happening in the comic can cross the line into the absurd. And not the funny or good kind. Having a Shazam expy that just rapes people is so goofy it takes me out. That's just one example.
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Atro (@Atrocitus2008) reported@roger_stev82377 Shazam would have no issues even if they all came at him at once.
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BANG CHAN 방찬 GLOBAL 🍋🩵 (@BangChanGlobal) reported📣 | UPDATE: After numerous templates and emails since 2025, it seems as though Bang Chan’s Spotify profile has now been fixed, with the fake songs removed. HOWEVER! Issues still persist across YouTube/YouTube Music, Apple Music, Shazam, Amazon Music, Tidal and Deezer. We will provide an updated template once we have finished reviewing each platform in depth.
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The8lkNurembergfacts (@The8lkNuremberg) reported@h0uselife Shut your dumb *** up Shazam one was better than Shazam two and he’s a ****** actor for doing what he did why he is going down the path that he’s going down with his career had his stupid *** put his ego & pride to the side something great could have come out of that.
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SRTKENZO9️⃣ (@K9NX0EVG) reported@BlakkMonkey @Zap_TFS @roger_stev82377 Better to shut it down than go back and forth so yep. AND on top of that, you inserted Hal in a conversation he doesn’t even compete in. Superman is the fastest non speedster character in DC and Shazam is behind him.. so where did you get Hal from? U saying he’s faster than Kent?
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bori | IT'S PRIME TIME!!! (@bori___cha) reported@MILFMlLK source wall yes. I forgor abt that ngl (it happens after the green cube) but the monsterlands... uncertain. death metal almost entirely decanonizes his shazam issues bc it acts as if he just got out of the source wall but honestly who freakin knows
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Rich Bateman (@richbateman87) reported@GunntArchive dc movies are doomed because they never learn; the fandom is fractured and they know this but instead of fixing this; they just double down on hating on zack snyder to convince you to support new dc movies it didnt work for black adam, shazam or blue beetle; theyre all idiots