Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Township of Evan, KS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Bateman (@richbateman87) reported@GunntArchive dc movies are doomed because they never learn; the fandom is fractured and they know this but instead of fixing this; they just double down on hating on zack snyder to convince you to support new dc movies it didnt work for black adam, shazam or blue beetle; theyre all idiots
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My SAVD Spirit (@SquallingSpirit) reported@Shazam Fix your app so that when you select Buy on iTunes, it takes you to the song and not the iTunes homepage. Recent app update still does not address this issue.
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superladkid (@superladkid) reported@TheRochaSays What’s even more baffling is that Wonder Woman, Joker, Aquaman, and to some extent Shazam were all box office successes followed up with the most terrible inconsequential sequels you could imagine.
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Andrew Hudgins (@Drewdaddyb1) reportedHere we have Gretchen Whitmer (aka SHAZAM) with an important public service notice about an issue that is not an issue. What a joke.
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Chitsu! 🌟 (Tsubasa Fanclub CEO) (@danganholic) reported@futurexhope This is actually true, yeah. The term AI is hard to define in itself and it can include tools like even Microsoft Word or Shazam if not delimited enough, but generative AI is a very specific part of it that is the core of the whole issue with AI these past years. Not that hard
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Jen🌸s ⚢ (@NeXJ9) reported@ughfinewhatever @bree_mck I was gonna say u can’t check shazam history if u don’t have the app, but I held down on the extension and it literally told me the history. Well I’ll be dammed
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ionuț 95 (fan account) (@BraveForGaga95) reportedIt's on you if you can't see it, the song is literally #2 on Shazam Global, radios keeps refusing to play it, the streams are going down instead of up, the views on YT are also going down. Anyway those are just soundtrack songs so idc that much overall if they don't do it
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ERIS Queen of CHAOS (@ERIS4ThePEOPLE) reportedI haven’t been to the theater in years now not since they stuck in that stupid useless scene in the second Shazam that didn’t fit about some kids saying oh yeah by the way, I’m gay that was it. I’m tired of people, shoving their **** down my face.
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Carl Feher (@CJ_Feher) reported@DeathMetalV Maybe because too many of a certain kind of person were raised on reading science fiction where any inconvenient plot problem can be solved by simply making something up that's never existed before. Shazam! Problem solved!
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Thinky Crow (@ThinkyCrow) reported@juicyrosie23 Hulk and Thor have a chance. Thor has canonically beaten Shazam, and Hulk has canonically fought Superman while NOT angry, and Supes admitted it took everything he had to take Hulk down. Stark… a scant possibility if he figures out kryptonite. Cap? Sorry, NO.
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bolter 🐇 (@acebolter) reported@UncannySp1der It’s actually more like if the Absolute universe started with Shazam mounted over Darkseid’s fire place. And yeah i don’t really think that would be a big issue either
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jena (@srepsev) reportedthe venue under my apartment needs to stop playing remixes bro like I’m up here tryna Shazam this **** and it’s not working 💔
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Iceysnow (@kit_mayya) reported@CleanCasinoGuy At first I was scared i was one of the people watering it down since i actively use hyperfixation. Then i remembered it's not normal to space out and ignore reality, eating, talking, etc, until you get to read the next issue of Shazam. Tbh, I didn't even know ts was happening. 😭
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littledaisy 🌼 (@hanniedontcare) reportedI was just thinking about this now.. it was so unfair. we got less time to prepare for nonexistent, super poorly organized Back To Life promotion. practically zero promotion outside twitter, broken links, the song was stolen across streaming platforms, shazam got hijacked, MV + release announce last minutes and BTL hit streaming a month later. we were on our own while other fbs got weeks to prep. we could've done so much more with an early heads up. we could've easily debuted with over 1M streams if jyp wasnt so ****** 😭😭😭
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BANG CHAN 방찬 GLOBAL 🍋🩵 (@BangChanGlobal) reported📣 | UPDATE: After numerous templates and emails since 2025, it seems as though Bang Chan’s Spotify profile has now been fixed, with the fake songs removed. HOWEVER! Issues still persist across YouTube/YouTube Music, Apple Music, Shazam, Amazon Music, Tidal and Deezer. We will provide an updated template once we have finished reviewing each platform in depth.