Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Alpharetta, GA | 1 |
Guayaquil, Provincia del Guayas | 1 |
Tampa, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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:) Olaf Bias👑⁰³²⁷ (@olafgoat) reported
Is it only me or what Shazam is not working...it say not found when I try to Shazam. #PINKVENOM #LISA
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🌹🍑 (@rosiestwocheeks) reported
@LalisaTheAce @BLACKPINK It really difficult to Shazam. I never had this problem 😭
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𝕁𝕠🌟¹ (@jo_setter) reported
hello @Shazam blinks currently having a problem on shazaming #PINKVENOM it's not recognizing the song. i even log out,log in and restarted my phone. it's been almost 4 hours alot of us still having a trouble. can you please do something about it? Thank you!
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g | pink venom out now! (@pinkselles) reported
my shazam's recognizing different songs when i play pink venom. anyone else facing the same problem?
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fryjennie (@ninimogenn) reported
@ikalawaa @Shazam hello @Shazam blinks currently having a problem on shazaming #PINKVENOM it's not recognizing the song. i even log out,log in and restarted my phone. it's been almost 4 hours alot of us still having a trouble. can you please do something about it? Thank you!
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Scott (@scottaferguson1) reported
I accidentally deleted all of my @Shazam music. This is a MASSIVE downer for me. And terrible UI from Shazam. Spent time clicking through songs all the way back to 2012 to delete songs I didn’t like. Click the delete button and it removed every song I ever Shazammed.
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Zakie_PINKVENOM 🕷BORNPINK🪱🐍 (@Zakie_E) reported
@ikalawaa @Shazam hello @Shazam blinks currently having a problem on shazaming #PINKVENOM it's not recognizing the song. i even log out,log in and restarted my phone. it's been almost 4 hours alot of us still having a trouble. can you please do something about it? Thank you!
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Ⓡ︎Ⓘ︎Ⓒ︎Ⓗ︎- PINK VENOM (@in_bp88) reported
hello @Shazam blinks currently having a problem on shazaming #PINKVENOM it's not recognizing the song. i even log out,log in and restarted my phone. it's been almost 4 hours alot of us still having a trouble. can you please do something about it? Thank you!
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lyn (@blackpinkgifxo) reported
hello @Shazam blinks currently having a problem on shazaming #PINKVENOM it's not recognizing the song. i even log out,log in and restarted my phone. it's been almost 4 hours alot of us still having a trouble. can you please do something about it? Thank you!
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ًPink venom out on 8.19 (@Bp_akgae) reported
@if96gh Even I was having problem. Maybe play the chorus and then Shazam it, it might work!
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👩🚀🏎️ (@luxurywwitgirl) reported
My Shazam app is not working
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s 🕷 (@playgirllalisa) reported
shazam is so annoying cause why is it not working for pink venom
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ً (@bpakgea) reported
@freebIckpnk Shazam has a problem coz it won't work for others too
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𝙷𝚊𝚛𝚕𝚎𝚛𝚒𝚗𝚎 🌈 (@Samiefilletchat) reported
hello @Shazam blinks currently having a problem on shazaming #PINKVENOM it's not recognizing the song. i even log out,log in and restarted my phone. it's been almost 4 hours alot of us still having a trouble. can you please do something about it? Thank you!
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Lolie|BORNPINK🤟🏻 (@loliestyless) reported
hello @Shazam blinks currently having a problem on shazaming #PINKVENOM it's not recognizing the song. i even log out,log in and restarted my phone. it's been almost 4 hours alot of us still having a trouble. can you please do something about it? Thank you!