Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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shazam Hero Image

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 1
Noisy-le-Sec, Île-de-France 1
Portland, OR 1
Tequisquiapan, QUE 1
Devizes, England 1
São Paulo, SP 1
Bari, Puglia 1
Longra, Galicia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • ItzKrism Dsha (@ItzKrism) reported

    @SnyderVerseNite @restoreZSJL @TheWrap The problem isn't only Levi not appearing in Black Adam, it's Dwayne refusing to include Black Adam in anything involving Shazam.

  • MacabreMartinez Miguel Martinez (@MacabreMartinez) reported

    @SVAROG_Draws @homeofdcu Black Adam preformed like most Rock vehicle. Not a bad box office at all. The only difference is that Black Adam cost a lot more. That was the issue. Black Adam cost DOUBLE Shazam 2.

  • Cwing49ers Kevin (@Cwing49ers) reported

    @ZacharyLevi My family and I skipped the new Shazam because of the treatment of Henry Cavill and @TheRock. We won't be watching Gunn's new movies and it was disappointing that you told us fans to lay off him. Not just a marketing problem but a fanbase problem now.

  • Hinscher1 Hinscher (@Hinscher1) reported

    @Logan_Twt @jaracksays @SpiderKen1995 Shazam 1 made like 360 million, Black Adam 390 million Shazam came out in Apr 2019, so no Pandemic issue there. And the first movie after Aquaman, which made 1.1 billion.

  • Deadshot410409 The One who Skates #BoosterGold (@Deadshot410409) reported

    @darkmaheimer @DCU_Direct No, but it would’ve shown that there is more for SHAZAM down the line

  • GreenHouseB00ks Greenhouse Books (@GreenHouseB00ks) reported

    Normal service resumes tomorrow! It's a love/hate thing we have with the little black mirrors in our pockets. Hate to be so attached to it but without it we can't take card payments or play music. Big bundle of new comics will be on the rack tomorrow - Shazam, Kang and more...

  • NightOwlScribe Shane Almond 🟢🏹 (@NightOwlScribe) reported

    @MichaelSacal And that's the problem. Making decisions because mainstream audiences don't care about shazam more than superman is what is wrong with the comic book industry and this is coming from someone trying to get into said industry

  • OptimusRhyme Professor Finesser (@OptimusRhyme) reported

    @Less_HumbleTeej They ain’t do themselves no favors. I didn’t even know it dropped until a few days before. Shazam ain’t moving folks like that unless you into the comics even though he is a pretty big character there. DCEU got too many problems right now. They hoping Flash gonna save the ship.

  • TDPND cato (@TDPND) reported

    @oldknight2113 @THR don’t think this is the point. The Rock trying to be a kevin feige and kinda pushing shazam aside is the real problem

  • nick081497 Nick Kelly (@nick081497) reported

    @AdamWheeze @WilliamRBR Screwed up both Shazam 2 and his own Black Adam movie by refusing to work with Zachary Levi or have any connection to Shazam at all. He pushed hard for DC to center the DC universe around himself and Henry Cavill's Superman and the debates caused A LOT of issues

  • miketurtlexxx MIKE TURTLE AKA MR. TURTLE (HORNY ORNERY TURTLE) (@miketurtlexxx) reported

    Looks like the first WBD flop has just gone down yawl! Shazam: Fury of the Gods is the start. And in my area of California? The movie is going to be yanked just under a week! Usually this kind of **** happens with bargain theaters many times. Is this a new precedent? Hmm.

  • Adrianics4k Addy the Walnut (@Adrianics4k) reported

    If you can name an MCU film, Shazam 2 is ripping it off. Shazam himself is a terrible hodgepodge of Star-Lord and Holland's Spider-Man, one villain is basically Avengers Assemble Loki, another has more or less Doctor Strange's powers

  • cobrakai_gaming sweyn nelson (@cobrakai_gaming) reported

    @Cradicus i never saw first shazam but saw new one sunday night. no issues following story. felt a touch "young author/teen novel", but not enough to make me feel money was wasted. definitely better than morbius.

  • henchman21 Classic McDavid (@henchman21) reported

    There's an argument that Black Adam and Shazam movies should have had character interactions between them but also maybe both movies needed to be better? A bigger problem is that the "But does it matter?" mentality has entered movies and I hate it as much here as I do in comics.

  • KobeSpurlock KS #DeathstrokeHBOMax #MakeTheNewGodsMovie (@KobeSpurlock) reported

    @prJohnMcT007 Nothing about his Shazam matters much anymore so I just really wouldn't put a whole lot of thought into it. Deep down he seems like a good guy who's realizing his movie and possibly career is over and is looking for something or someone to blame it on

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