Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Karlovo, Plovdiv 1
Petit-Bourg, Guadeloupe 1
Cardiff, Wales 1
Chicago, IL 1
Noisy-le-Sec, Île-de-France 1
Portland, OR 1
Tequisquiapan, QUE 1
Devizes, England 1
São Paulo, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • dreamskooks cecy | FACE; ON THE STREET (@dreamskooks) reported

    @aritj1m3 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • L0V3TANNIES ᴀɴɢʜᴇʀʟʏ★ (@L0V3TANNIES) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • cutiekoo_ ama a hed ❤️‍🩹 (@cutiekoo_) reported

    @majitokoo Hii, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • SofiiG_1D cely | 🇦🇷 | FACE IS COMING. 🧡 (@SofiiG_1D) reported

    @namivida_ Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • HOPEHS94 citly (@HOPEHS94) reported

    @acctodoroki @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • w1tskoo globito lvs key | RT AL FIJADO! (@w1tskoo) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • joss36228723 joss (@joss36228723) reported

    @Draven90_76 @jmygmochis Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Army_BTS_Sp •𝐄𝐥𝐚• ▪️𝙾𝚗 𝚝𝚑𝚎 𝚜𝚝𝚛𝚎𝚎𝚝 & 𝙵𝙰𝙲𝙴▪️ (@Army_BTS_Sp) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • AlexScar_idc depression post-hobipalooza (@AlexScar_idc) reported

    @namivida_ Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is not available and searchable anymore on Shazam for some reason. It was before. It would be great if you could please fix this problem & add the song again asap. Thank you!

  • Alexand43847433 Alexandra ♡ FACE IS COMING (@Alexand43847433) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • chania_bts Chania love YOU Jimin 💜✨FACE ✨💜 (@chania_bts) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Minkaori93 •|ᴋαᴏʀι⁷ 🐾Face (@Minkaori93) reported

    @ccbangtanista Hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • BTS_Ot7_happy Daya.⁹⁷-/ʜᴏʙɪᴜᴀʀʏ (@BTS_Ot7_happy) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • misaki4205467 Aryam ⟭⟬⁷ 🇵🇪 🃏👩‍🚀⚽💙✨ON THE STREET OUT NOW (@misaki4205467) reported

    @taegintonic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you! @Shazam @AppleMusic

  • taegiks se̷n''🏀 || on the street (@taegiks) reported

    Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

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