Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Township of Evan, KS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Maxime Aubin (@MaximeAubin1) reported@RealTomPetrini I had no service so I couldn’t Shazam this one 😢
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Anny (@AnnySan1048425) reported@HanisRashidi @joker573426 @Rigoldente79928 Down so bad with no real streaming numbers to brag about that they’re flexing Shazam searches now..like it’s the same thing as streams. 😭 They really think 400k counts as streams. Its like never even went to school😭
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T-800 (@T800s_Batcave) reported@KaroyStephenson @TheFilmJunkee I don't agree but I understand this when it comes to the 1st Aquaman movie. It's not terrible, but it's not great either. The 2nd one however is down there with TSS and Shazam 2.
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Chitsu! 🌟 (Tsubasa Fanclub CEO) (@danganholic) reported@futurexhope This is actually true, yeah. The term AI is hard to define in itself and it can include tools like even Microsoft Word or Shazam if not delimited enough, but generative AI is a very specific part of it that is the core of the whole issue with AI these past years. Not that hard
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TBPN (@tbpn) reportedShazam Founder @Inghelbrecht says Shazam should never have existed. To build the company in 2000, the team had to digitize one of the world’s largest music libraries before streaming existed. They had to invent music recognition technology from scratch and physically build the computing infrastructure needed to run it before companies like Google Cloud and AWS were around. They also had to convince mobile carriers to support a product category nobody had ever seen before. Inghelbrecht says even if each of those problems only had a 10% chance of working, the odds of Shazam surviving were practically zero.
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severe engineer (@severeengineer) reported@bryancsk once heard something playing at a low and muffled volume in a youtube vid thought it sounded up my alley, spent at least half an hour tracking it down after shazam got nothing, turns out it was a shining example of the "incelcore" music the kids are apparently making these days
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Andrew Hudgins (@Drewdaddyb1) reportedHere we have Gretchen Whitmer (aka SHAZAM) with an important public service notice about an issue that is not an issue. What a joke.
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Jaymovies (@juliandceu) reported@jayjjalen I know the plots with his own villains are already so much better than king Shazam or the Ras plot. Like his parasite 2 issue was even better.
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Saint Sam J. of IU Indy (@winatTheJim) reported@Bunny_ngl Order burgers and -Shazam- the amount you tip goes down
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Fatster (@DarrellKaram) reported@DCUAlert Batman. He would be a terrible casting choice for Shazam and Zachary Levi is already killing it as Shazam
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Quako’s Shut (@nicholaski) reportedShazam might be the only app that solves an actual problem people ever developed but Instagram allowing you to add music to your Spotify liked songs without switching apps is right up there too
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Pencil Lord (@sm0ke828) reported@R0ssb1e @Bad_____bunny99 There's nothing close about the fight. Thragg aren't even as strong or as fast as Shazam, Thragg aren't seen anything or face anything like Shazam before but Shazam has taken down people far powerful than Thragg like I said earlier they're not on the same level.
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Joseph Mora (@PapiNCali) reported@TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.
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Flerken (@NotFlerken) reported@DragonMaster478 @ExigaNail @DEB10042 It’s just how things have been for decades. He was called Captain Marvel all the way through the 2000s. In New 52, DC decided they wanted to get rid of the complicated rights issue by just naming him Shazam instead. Which led to a lot of conflict with fans.
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minion maniac (@ihateweirdcreep) reported@magmortality @MyNameIsWepeeI I have a really bad auditory processing problem and unironically just figured out today that a song I’ve been enjoying when I hear it come on is not, in fact, in English. I only figured it out because I finally thought to Shazam the song because I couldn’t remember enough words to Google it myself. I was like “wait what there’s zero English” So basically I do this to the highest degree with any song in any language :)