Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cardiff, Wales 1
Chicago, IL 1
Noisy-le-Sec, Île-de-France 1
Portland, OR 1
Tequisquiapan, QUE 1
Devizes, England 1
São Paulo, SP 1
Bari, Puglia 1
Longra, Galicia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • artktvante laura (@artktvante) reported

    @taegintonic Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks!

  • kawismin @koo (@kawismin) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Jazxrkive Karem ʳᵏⁱᵛᵉ (@Jazxrkive) reported

    @namivida_ @Shazam @AppleMusic Hi! Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • bytistics Kiki 🪷 (@bytistics) reported

    @suckitupgus Yeah I’ve seen Shazam he’s a really good actor. So sad that his cast mates are terrible that it overshadows how his acting is

  • taehmyn ♡...𝑇𝑎𝑒𝑚ℎ𝑦𝑛...♡ 널 기다리며 언제나 이곳에 (@taehmyn) reported

    Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you @Shazam @AppleMusic

  • FuTure_TFoX Future GILF (@FuTure_TFoX) reported

    Both Snyder stans and 'Real DC fans' (AKA people who actually read comics) are a minority. Especially on Twitter. Shazam 2 isn't 'selling' because the marketing is terrible and Shazam ain't really a household name even with the first movie. I don't even know when it comes out.

  • kiara73046431 KIARA | FACE & ON THE STREET (@kiara73046431) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • MoreAndAgain Genie Lauren (@MoreAndAgain) reported

    The new Shazam movie looks terrible. Never mind, I will wait to stream it.

  • victorhugolal Victor Hugo (@victorhugolal) reported

    @MarSanJ47 Pro: Captain Atom Hawkman Flash (Barry) Shazam Superman I do think Superman would be a little divided, he did revealed his Secret Identity on his on so that wouldn't be a problem, the problem would be to go against his friends while understanding their motives.

  • BrianYoungeArs 🇬🇭 (@BrianYoungeArs) reported

    @DondaOutsold @Bruhmanmeme Comic book fans and action film fans are different demographics?? Families are not the problem not demographic going to watch Shazam

  • NicoleM_Taekook ℕ𝕚𝕔𝕠𝕝𝕖 || 𝖔𝖓 𝖙𝖍𝖊 𝖘𝖙𝖗𝖊𝖊𝖙 ℍ𝕠𝕓𝕚 (@NicoleM_Taekook) reported

    @bangsflyy Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!

  • _Hyunso_ DanHy🇵🇪 (@_Hyunso_) reported

    @taegintonic Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • avii_noviadejk 𝖡𝗅𝗎𝖾࿐ (@avii_noviadejk) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • seokkso so | vi a jin🪞 (@seokkso) reported

    @sugamihoney Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you so much

  • deletetwotter Britney Spores (@deletetwotter) reported

    I figured out the problem with the newest #Shazam trailer. It's the song

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