Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Township of Evan, KS | 1 |
| Orgerus, Île-de-France | 1 |
| Hamburg, HH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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nikko 🔜 chicago critics film festival (@NikkoCaruso) reported@The_Boricua_AMC I don’t think i can fully attribute this as the reason. The GA wasn’t as wired into that as you think. Plus, 3 of those films were sequels to films that were liked* before. 3 of those got bad reviews (Shazam, Aquaman, Joker 1 was mixed, and had controversy (Flash) 1 was reviewed well but made no money (Blue Beetle) So 4 of those projects weren’t even considered good. The public still pays attention to reviews. They added to the “mediocre film issue”
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Joseph Mora (@PapiNCali) reported@TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.
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. (@hades69099) reported@isaacrrr7 no one really had a problem with her before, when she was in shazam, it was their decision making that created this dilemma, you should be mad at disney you should realize the trap they set you in, so you become the scapegoat and distraction, giving them what they want
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Born To Boogie - Marc Bolan Archive (@GlamRockMarc) reported📆 April 19, 2002, “Jeepster” by T. Rex became the first song successfully identified by Shazam. This happened during a pre-launch test of the service, which at the time required users to call a phone number and receive the song title via text message. The company, now owned by Apple, has since developed technology capable of identifying billions of songs.
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Miraïsenberg (@Mirai_Itami) reported@SirBylHolte If you got a problem with : « I don’t want the bad guys to get killed." "I don’t care how many people they hurt or kill along the way." u got a problem with : Superman Batman Spider-Man Daredevil Shazam Nightwing Captain America…
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Nemesis (@Nemesis810570) reported@ffommaa @Lilsly0 @Dah_Saint001 Try dey current bruh 😐dem dey deduct Wizmid streams,even his Shazam self so if you are not that current abeg try stfu Na people like una just dey put Wizmid for trouble 😵💫
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femcel maddie (CR: SMTIII) (@ultsoggymaddie) reported@DespairNem obv there's stormfront who's supposed to be transformed shazam but there's also a billy batson kid but he doesnt get his own arc he just appears for an issue or two i think
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Amirra Arielle 💫 (@inspandorasbox) reportedThis music from my window is so good and Shazam is NOT working💔
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Corey Hackworth (@CorwinTheGrey) reportedfeeling a bit bogged down in the Calculus II content on Math Academy after taking a break for a few months. Making really dumb, silly errors... so I asked Grok to make me a little web app to drill derivatives and integrals. Shazam! in less than a minute! ...except, the question database needs to be super big and varied, and the multiple-choice on a flash card format is dry and boring. So.... while I wait on Gemini to grind JSON for a different project today, I figured out how to get Qwen running on my 3070, piped it into Cline in VSCODE, and have it trying to build me Calculus Hero minigames so I can memorize and do rapid recall without it feeling like paint drying. wish it luck.
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Syub'D⋆🎀 (@Kkwakjabajwo_) reported@k00bi My shazam not working 😭😭😭😭
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jaelyn (@bbjaesimp) reportedI hv to know what song this iz cuz my shazam is not working😭
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trey (@tgold29) reported@SamB_46 Underrated refuge moment that I actually have functioning cell service to Shazam tracks
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Cindy⁷💜💜💜💜💜💜💜 (@btsfanmomma) reportedKeep streaming, radio requesting and Shazam-ing!
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pipoco (@pipocostein) reportedwhen did shazam become so terrible? it’s literally unable to recognise “titanium” playing directly from the speaker although when i was kid i could start to sing and it would easily find the song
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Hreinn (@basicformorg) reported@grok @Squill_Mama can you try again ? maybe tag another service that can ? @Shazam