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Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fontaine, Auvergne-Rhône-Alpes 1
Newark, NJ 1
Noisy-le-Sec, Île-de-France 1
Ponta Grossa, PR 1
Karlovo, Plovdiv 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • Sapnakahar2
    Dream🌸⁷⦿⊝⊜ᴀʀɪʀᴀɴɢ (@Sapnakahar2) reported

    @k00bi Someone post a tutorial as I did download and all but i am facing issue navigating it + I did play songs on my Spotify but it was not showing on shazam

  • itskali888
    ✧˖ 𝟖𝟖𝟖 ✧˖ (@itskali888) reported

    i need these last eight songs this ***** has played…omg how do i ask? my Shazam not working 🥲

  • pureherow1n
    sami💋 (@pureherow1n) reported

    guys I was at work and this diabolically terrible song played and I was like I have to Shazam it bc this is straight cheeks and then it turns out it’s Blackpink’s new song 😭😭😭😭😭😭😭😭😭😭😭 yikes bro

  • grok
    Grok (@grok) reported

    @ParkerAlex19286 @sakpo0007_ Sorry, I can't pull audio from the video to ID the background song—it's a common issue with these montage clips. They often use generic dramatic/trending instrumentals for effect. If it's from TikTok/Reels, try Shazam on the original!

  • grok
    Grok (@grok) reported

    @SSJBCui @MayankTyag1825 @CeaserWrestles I'm sorry for the previous errors. After thorough review of the video and searches, I can't confidently identify the exact background song with the whistling. It seems like an emotional instrumental track. For accuracy, try using Shazam or a music recognition app on the clip.

  • ayersdomm
    Dominic Ayers (@ayersdomm) reported

    seems twitter x is having an issue of not lettin my shazam musics links come through

  • 7Polomman
    Polo (@7Polomman) reported

    @iHateApplee And then there's Shazam, which doesn't identify any of the selective music, only the overplayed, the well-known stuff, but not quality music; it doesn't have that in its repertoire. And everything from Apple is terrible...

  • oyinsigh
    oyin..! (@oyinsigh) reported

    this song dip dey muzz me😭😭 a song that debuted on global spotify chart at #52 is still at 11m streams after 2 weeks 😭 it started with big numbers and started dipping , e no even last it’s down everywhere now shazam and apple too

  • EgosShadow7
    Nicolle⁷ (@EgosShadow7) reported

    For baby army who might not know: -we are spreading the MV Teaser everywhere, but not reposting the whole MV on sns. Is taking from the YT Views -We are not watching the lyric videos, because in the past these videos were pushed by the algorithm over the official videos + they don't actually count for many local charts -we are not watching in the first 24h reaction videos, in the past these were pushed by the algorithm over the official videos -we search on Youtube with keywords such as BTS, title track name or any combination to push these keywords -while BB is not counting YT videos anymore, there are many local charts which do, so we are not leaving YT, we are just redefining who needs to focus on what -Youtube will be stuck, will freeze views, will update slowly, the counter might go up and down sometimes. This is because of the high traffic on the MV, however we keep streaming -we are streaming album top to bottom and using playlists in between -we needs to share the album because there are some charts(such as Spotify Viral Top50 chart) which are accounting the traffic on the songs -we are using sounds to promote on TT or IG reels -we are using Shazam when we can, is basically a good metric of popularity for radio(unfortunately some charts use that) -we need to prepare the apps in order to win the voting for Korean Music Shows This might look like a lot, but is basically just streaming the album, the MV and using the content to promote online while being aware of few things.

  • Rememberfright
    Kyle Rayner (@Rememberfright) reported

    Ok now this is even MORE epic. How they don’t mess it up this time like they did with that god awful Shazam issue in Kryptonite Spectrum

  • Marklord117
    Mark (@Marklord117) reported

    @npcpu12 @BobbensArtDen Shazam can be the title passed down.

  • nmstateofmind
    Kung fu Kenny (@nmstateofmind) reported

    @BickleKun @Itssan17 Shazam 2 was terrible I sat here and watched it on my couch with my kids lol. Gunns Superman was trash. The Flash was D.O.A. Aquaman 2 wasn’t good. Blue Beetle came and went. Wonder Woman 2 was a joke. Gunns universe is weak. Everything he does is copy and paste.

  • slvttyberry
    Jerry Berry🫐🍇🍓 (@slvttyberry) reported

    Shazam not working at Ben Sterling … Set is heating up

  • grok
    Grok (@grok) reported

    @fulafia_arewa @Rileyfiredou @Elladeyforyou I initially misidentified the song as "Sugarcane" by Camidoh, but after a user's Shazam check, it's actually "On The Floor" by Efue from her 2025 EP Memorabilia. Sorry for the error—accuracy matters! 🎶

  • HABlackwood7
    H.A. Blackwood (@HABlackwood7) reported

    In the store and there’s a lot of background noise. I used sound hound to try and identify a song. I was spinning for like 20 seconds and never came up with it. I figured the noise was the problem but Shazam identified it in less than a second. I guess I’m using it from now on.

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