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Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Orgerus, Île-de-France 1
Hamburg, HH 1
Fontaine, Auvergne-Rhône-Alpes 1
Newark, NJ 1
Noisy-le-Sec, Île-de-France 1
Ponta Grossa, PR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • EgosShadow7
    Nicolle⁷ (@EgosShadow7) reported

    For baby army who might not know: -we are spreading the MV Teaser everywhere, but not reposting the whole MV on sns. Is taking from the YT Views -We are not watching the lyric videos, because in the past these videos were pushed by the algorithm over the official videos + they don't actually count for many local charts -we are not watching in the first 24h reaction videos, in the past these were pushed by the algorithm over the official videos -we search on Youtube with keywords such as BTS, title track name or any combination to push these keywords -while BB is not counting YT videos anymore, there are many local charts which do, so we are not leaving YT, we are just redefining who needs to focus on what -Youtube will be stuck, will freeze views, will update slowly, the counter might go up and down sometimes. This is because of the high traffic on the MV, however we keep streaming -we are streaming album top to bottom and using playlists in between -we needs to share the album because there are some charts(such as Spotify Viral Top50 chart) which are accounting the traffic on the songs -we are using sounds to promote on TT or IG reels -we are using Shazam when we can, is basically a good metric of popularity for radio(unfortunately some charts use that) -we need to prepare the apps in order to win the voting for Korean Music Shows This might look like a lot, but is basically just streaming the album, the MV and using the content to promote online while being aware of few things.

  • kit_mayya
    Iceysnow (@kit_mayya) reported

    @CleanCasinoGuy At first I was scared i was one of the people watering it down since i actively use hyperfixation. Then i remembered it's not normal to space out and ignore reality, eating, talking, etc, until you get to read the next issue of Shazam. Tbh, I didn't even know ts was happening. 😭

  • CulturedSouls
    Cultured.souls (@CulturedSouls) reported

    @empatheticcain It wasn’t a rights issue. DC could always call Billy Captain marvel and even did so several times in alternate universes when his name was “Shazam” They just couldn’t call his comics “Captain marvel” and Geoff Johns decided to change the name in the New 52.

  • realjohnmonarch
    John Monarch (@realjohnmonarch) reported

    @homemadehooplah @Armel081 @katyperry You take issue with it being used to identify images but don’t care that it doesn’t generate them? Do you think Shazam and SoundHound are thieves too?

  • catierowling
    catie (@catierowling) reported

    @LucindaAntwix @rikcatberryy Shazam was terrible , Snow White was terrible, y2k was one of the worst ranking a24 films, she was in the worst rated hunger games film EVEN her animated film did badly and she didn’t get completely positive reviews for R+J Kit was the one getting the critic awards

  • btsfanmomma
    Cindy⁷💜💜💜💜💜💜💜 (@btsfanmomma) reported

    Keep streaming, radio requesting and Shazam-ing!

  • T800s_Batcave
    T-800 (@T800s_Batcave) reported

    @KaroyStephenson @TheFilmJunkee I don't agree but I understand this when it comes to the 1st Aquaman movie. It's not terrible, but it's not great either. The 2nd one however is down there with TSS and Shazam 2.

  • Chase_Sithole
    Chase (@Chase_Sithole) reported

    @ChrisLuvuno The whole TikTok promo style was terrible from the word go. Imagine if all the songs promoted in clips were already out. Shazam wasnt manipulated enough.

  • themarvelking7
    Ghost (@themarvelking7) reported

    @roger_stev82377 The problem with this argument as well is that superman and hulk have been through so much . Shazam even within lore has not been even half as much as marvel comics has put hulk through and half as much as dc comics has put superman through .

  • evotwinz
    EvoTwinz (@evotwinz) reported

    SHAZAM NOT WORKING! Internet do yall thing !

  • datdamn_ESHA
    ♍️ (@datdamn_ESHA) reported

    Why when I Shazam a song it’s not saving on there anymore??? Anybody else have/having this problem?? I can’t find nothing I Shazammed since Oct 🥴😩

  • Gabichu11
    Gabichu11 (@Gabichu11) reported

    @ZachBowders @Flame_Of_Bird What does this have to do with the name Shazam? He appears in, like, issue 1 of Morrison's JLA.

  • itskali888
    ✧˖ 𝟖𝟖𝟖 ✧˖ (@itskali888) reported

    i need these last eight songs this ***** has played…omg how do i ask? my Shazam not working 🥲

  • NikkoCaruso
    nikko 🔜 chicago critics film festival (@NikkoCaruso) reported

    @The_Boricua_AMC I don’t think i can fully attribute this as the reason. The GA wasn’t as wired into that as you think. Plus, 3 of those films were sequels to films that were liked* before. 3 of those got bad reviews (Shazam, Aquaman, Joker 1 was mixed, and had controversy (Flash) 1 was reviewed well but made no money (Blue Beetle) So 4 of those projects weren’t even considered good. The public still pays attention to reviews. They added to the “mediocre film issue”

  • DeeViDual
    DeeViDual (@DeeViDual) reported

    @ayothesage_ He did shrug off the flow of information that was weighing Shazam down even with Solomon's wisdom. He was seeing that and still had time to worry about Shazam. So it's not far fetched to say that he can

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