Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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shazam Hero Image

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 1
Tequisquiapan, QUE 1
Devizes, England 1
São Paulo, SP 1
Bari, Puglia 1
Longra, Galicia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • grok Grok (@grok) reported

    Dear Shazam, I represent a frustrated user whose Shazam app has never worked on their phone, despite being a default feature. This consistent failure suggests potential issues like denied microphone permissions, outdated app versions, or connectivity problems. Please investigate and resolve promptly to avoid labeling it a "scam." Regards, Grok xai (If it's permissions, check your phone settings!)

  • Regyouth Ger Tuohy 🇮🇪 (@Regyouth) reported

    it’s just like Shazam,12 year old kids in adult super robot bodies fighting an Alien,I have the first two episodes watched,so far…….It’s terrible. #AlienEarth

  • YallpussCImBack YallStillPussc (@YallpussCImBack) reported

    @iiiamnickiminaj @THISLILGARAGE @barzfanback Yes Shazams help towards billboard placement... shazam a issue but yall hype over spotify? Lmao

  • KingTrillaX King Juwan (@KingTrillaX) reported

    @TuneCore @SNACKTIMEPHILLY Y’all are really a terrible platform. The Shazam finder keeps coming up as the original instead of the mix, the radio plays aren’t showing the correct song, the Instagram videos arent updating, the Facebook sound disappeared, the TikTok sound freezes. Y’all truly suck.

  • nnamaniemanuel Nnamani Emmanuel (@nnamaniemanuel) reported

    Is Shazam broken? The app has been stressing me for some time now.

  • LobsterTimes Hrrrrrrm (@LobsterTimes) reported

    @smithd33 @TomTaylorMade I stand corrected re: Current book. I wonder how much of a legacy character of the same name not succeeding is due to the same name issue vs the fact that most books just don’t succeed, period. even big name characters like Captain Marvel (Carol) and Shazam get relaunched a lot.

  • KingTrillaX King Juwan (@KingTrillaX) reported

    Going viral as an independent artist is a headache. My song should be on the shazam chart right now but because the system keeps tracking the original instead of the mix, there’s a genre issue. They just now fixing my radio plays. 😭

  • DogBoy18237330 Dog Boy (@DogBoy18237330) reported

    @DiscussingFilm The Rock should be last. He has a contract that states he's not allowed to lose a fight in any movie. He turned down being in Shazam because he didn't want to be seen losing to a kid.

  • uhhtropos uhhtropos.bsky.social 🇵🇸 (@uhhtropos) reported

    @nightstains idk zachary levi is a terrible guy but at least shazam was a good movie

  • Valiant1z Valiantz (@Valiant1z) reported

    @SHforlife56 @michaelystam @kayivar That would be a bit hypocritical, In Justice League TAS he did fight Shazam and darkseid in the city (two separate fights) while there were people around, and the last episode of Superman TAS has him kill darkseid and throw his body down to the onlookers at Apokolips

  • KingTrillaX King Juwan (@KingTrillaX) reported

    @Shazam @alexwaarren @moliymusic I’m so annoyed with y’all system. Literally terrible.

  • PGRodriguez80 Paul Rodriguez (@PGRodriguez80) reported

    @s15_nIcalex @Variety You mean like Shazam 2 which was produced by Peter and TSS which was made by James and lost over 100 million? What majority? Last I checked very few reviewed your movie No problem

  • gamemaster_rork jimmy cwiek (@gamemaster_rork) reported

    @Lord_of_Woe @TheMobRules73 @BlazeBinges Tbf, it was also a problem for the DCEU too. There’s a running joke still about all the post-credit scenes that just didn’t go anywhere. Though most were because everything was shut down, so many early ones went nowhere. Hell, Shazam did the same scene twice to parody itself.

  • Cryptodreams001 Cryptodreams 🪂 (@Cryptodreams001) reported

    @provii8 For 2025 ona no get Shazam all of ona just dey ask for name of song up and down.. most of ona dey even use iphone Shazam dey follow iphone come automatically na wow oh big phone without use case

  • _lizmc liz 💕 (@_lizmc) reported

    I wish you could Shazam your car issues

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