Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Poplar, England | 1 |
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Recovery Simp (@recovery_simp) reportedCOSOMA’s Blank Media Levy A THREAD 1/ Everybody is arguing about COSOMA payouts, but most people don’t even know what the Blank Media Levy actually is. Some think it’s government tax. Some think it’s Spotify money. Some think COSOMA just wakes up and chooses who to pay. None of that is true. So let’s break it down. 2/ Imagine you make a song. Thousands of people save it on their phones, laptops, memory cards and flash drives. Even if they don’t sell your music, they’re still making copies of it. Now imagine trying to ask every single person to pay you. Impossible, right? 3/ That’s why copyright law created the Blank Media Levy. Instead of chasing millions of people who copy music for personal use, a small levy is collected whenever devices that can store copyrighted content are imported into Malawi. That money goes into one big pool for creators. 4/ The devices include: • Phones • Laptops • Tablets • Flash drives • Hard drives • Memory cards • CDs & DVDs Basically, anything people use to store music, movies or books. 5/ So who collects this money? MRA. Think of MRA as the cashier. When importers bring these products into Malawi, MRA collects the Blank Media Levy together with other applicable charges. It then remits the money to COSOMA. MRA doesn’t decide who gets paid. 6/ Now COSOMA has one big pot of money. Thousands of musicians, filmmakers, writers and other creators are waiting for a share. So… How does COSOMA decide who gets what? 7/ Most people think it’s based on popularity. It isn’t. COSOMA isn’t supposed to ask: “Who’s the biggest artist?” It’s supposed to ask: “Whose copyrighted work was used the most according to the data available?” 8/ Think of two students. One is the most popular kid in school. The other has perfect attendance. Those aren’t always the same person. Royalties work the same way. Popularity and measured usage are not always the same thing. 9/ So how does COSOMA measure usage? Through a monitoring system. Think of it like a football referee. The referee doesn’t guess who scored. He keeps score throughout the game. 10/ Radio stations and TV stations keep playlists and broadcast logs showing every song they play. COSOMA collects that information and uses it to estimate how often songs were broadcast. The more qualifying plays your music gets, the bigger your potential share. 11/ Many copyright societies around the world also use music recognition technology (similar to Shazam) to automatically identify songs played on radio and TV. COSOMA has said it uses monitoring and broadcast data, although it hasn’t publicly explained every technical detail of its system. 12/ Imagine the monitoring results look like this: Artist A — 1,000 plays Artist B — 700 plays Artist C — 300 plays If royalties are shared using that data, Artist A gets a bigger slice than Artist C. Simple. 13/ Now here’s where the debate begins. People ask: “What about churches?” “What about weddings?” “What about crusades?” “What about minibuses blasting gospel all day?” If those uses aren’t captured in the monitoring data, they may not significantly affect the payout. 14/ People ask the same questions about: • YouTube • Spotify • TikTok • Facebook Those don’t automatically count towards Blank Media Levy distributions because they involve different rights and different royalty systems. 15/ This is why an artist can have millions of views… Fill stadiums… Trend every week… …and still receive a royalty payment that surprises everyone. Because popularity isn’t automatically the same as documented copyright use. 16/ So why do some artists receive millions while others receive much less? Generally because of: • More qualifying radio & TV airplay • More licensed public performances • Proper registration of their works • Their ownership share of the copyright Not simply because they’re more famous.
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Sully (@ICSully) reported@YagoRochaAlvz "He took down the Snyderverse" Outperformed both Shazam movies, Flash and Wonder Woman 2 and was the better movie.
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Rich Bateman (@richbateman87) reportedrealistically who or what are we blaming for dcs problems right now? why has supergirl underperformed as bad as blue beetle, shazam 2 and the flash? because this needs addressing
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. (@walrusagent) reported@AmazingPopPod Unwanted and unnecessary. He should’ve been the villain of Shazam 2. Instead it’s just another guy with similar powers to Superman. How many times did they end up doing that? I mean there’s so many problems with the concept of this movie I really don’t know what else to say.
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Rich Bateman (@richbateman87) reported@GunntArchive dc movies are doomed because they never learn; the fandom is fractured and they know this but instead of fixing this; they just double down on hating on zack snyder to convince you to support new dc movies it didnt work for black adam, shazam or blue beetle; theyre all idiots
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Yash solankee (@Yash48902641) reportedthis is currently not supported due to Android/Nothing OS limitations, rather than a Shazam permission issue. It worked on my older Poco C3, so this feels like a step backward.
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*** (@gaiusrichardo) reportedshazam for iphone is terrible shazam for android works far better
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steg (@danandphiIyaoi) reportedi was literally the only one who caught ******** by alice longyu gao and mr useless by shygirl n that **** was playing 2 the entire theater in nyc cmon guys step up your game get that shazam out write down lyrics in your notes app take a video if u need to and go back later
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T3Collects (@T3Collects) reportedYour other location 25 mins away? All the same figures except Shazam were also sitting on the shelf because it was already bought. I don't understand why you guys can't fix your inventory issues!!!
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Renier (@Renier72951774) reported@CityPowerJhb I would say turn on the lights maybe you will find the problem on block 11 and the 20 units thats off... Shazam us now come uncle. My dog is dont like the darkness..
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BANG CHAN 방찬 GLOBAL 🍋🩵 (@BangChanGlobal) reported📣 | UPDATE: After numerous templates and emails since 2025, it seems as though Bang Chan’s Spotify profile has now been fixed, with the fake songs removed. HOWEVER! Issues still persist across YouTube/YouTube Music, Apple Music, Shazam, Amazon Music, Tidal and Deezer. We will provide an updated template once we have finished reviewing each platform in depth.
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Greentendo (@Nictendo2) reported@Gazungamer Honestly the biggest problem with the later output of the dceu. Stuff like Shazam and TSS would’ve done wonders 5 years earlier
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Thinky Crow (@ThinkyCrow) reported@juicyrosie23 Hulk and Thor have a chance. Thor has canonically beaten Shazam, and Hulk has canonically fought Superman while NOT angry, and Supes admitted it took everything he had to take Hulk down. Stark… a scant possibility if he figures out kryptonite. Cap? Sorry, NO.
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IsleofPigsStudios (Brand New Day Hype!) (@IsleofPigStudio) reported@C_JuniorsMagic I admit I'm guilty of rambling about bad quality control, but it's not like we haven't had these errors before. I remember getting a DC Minis pack with 2 Firestorm Flynns and no Shazam Arry. And I have a Robo Toby misprint. These things happen.
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ankle (@ankleknuckle) reported@DIRTBAGCLOWN @EXCELSIORSPEAKS really the titans are the bigger issue imo. unnecessary to have damian as a second robin, and having ALL of starfire, cyborg, raven, and zatanna is indulgent in a roster without like, the flash or shazam or supergirl