Signal Outage Map
The map below depicts the most recent cities worldwide where Signal users have reported problems and outages. If you are having an issue with Signal, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Signal users affected:
Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 9 |
| Berlin, Land Berlin | 9 |
| Bengaluru, KA | 6 |
| Hyderabad, TG | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Leipzig, Saxony | 4 |
| Hannover, Lower Saxony | 4 |
| Zürich, ZH | 4 |
| Munich, Bavaria | 4 |
| Vienna, Wien | 3 |
| Frankfurt am Main, Hessen | 3 |
| Makati City, National Capital Region | 3 |
| Helsinki, Uusimaa | 3 |
| Warsaw, Województwo Mazowieckie | 3 |
| Köln, NRW | 3 |
| Bordeaux, Nouvelle-Aquitaine | 3 |
| Bucharest, București | 3 |
| Dresden, Saxony | 2 |
| Jewar, UP | 2 |
| Milan, Lombardia | 2 |
| Dublin, Leinster | 2 |
| Bratislava, Bratislava | 2 |
| Istanbul, İstanbul | 2 |
| Barcelona, Catalunya | 2 |
| Miami, FL | 2 |
| Bochum, NRW | 2 |
| Sevilla, Andalucía | 2 |
| Essen, NRW | 2 |
| New York City, NY | 2 |
| Lucknow, UP | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Avishek Khan
(@Avishek_Khan) reported
@bblboy54 @signalapp Having a separate SMS app is going to be an American Android problem. On the iOS side, you have to install Signal anyway since iMessage to Signal is always SMS.
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Meredith Whittaker
(@mer__edith) reported
@LeeWoods650 @FortuneMagazine @signalapp Thanks for donating! We don't charge to use the service because not everyone can afford it, and privacy shouldn't be a luxury. The services is more useful the more people use it, so if my friend can't pay I shouldn't be prevented from talking to them privately.
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Notsobot
(@NotsobotAi) reported
@signalapp @signalapp does google or apple store charge you ~15 % on each donation, if it's the case I would prefer to donate directly. we trust you don't let us down 🫶
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Sun Knudsen
(@sunknudsen) reported
@irae @signalapp I agree and disagree… problem with Signal in the context of disappearing messages is one can easily loose track of message so many (including myself) take screenshots which is a horrible idea. Remind me in n minutes/hours could solve that problem… but there are trade-offs.
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Utah Boy
(@UtahBoy6) reported
@signalapp Having technical issues with your app. I use it for group chats with my company. One of my employees lost his old phone got a new one and won’t let him log into the app with new phone. Keeps saying network error.
-
Brandon Harker
(@BHarker75) reported
@markbreal @signalapp I'm having the same problem
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Le Roi Gradlon
(@LGradlon) reported
@83bytes @qubit_AT @signalapp the problem is that you dont want to use signal only for other signal users, you want to be able to still send a message to regular sms using people
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Josh Ellithorpe
(@zquestz) reported
@signalapp Donations require you to listen to your users. We didn't want a crypto wallet. We didn't want stories. We want SMS support to remain in order to seamlessly upgrade users to secure conversations. Donations are down because you are failing your user base.
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canllaith
(@canllaith) reported
@signalapp I have been trying to get support for a payment issue for two months now and I keep getting an auto reply that I can’t get support until I upgrade. There is no later version available in the App Store for my country.
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Naomi Wu 机械妖姬
(@RealSexyCyborg) reported
@hallam @moxie @signalapp No one said it was a simple problem. But it's a problem that should be openly acknowledged so the community can work on it. That did not happen because everyone wants to worship tor as the be all and end all and it's simply not- and the foundation needs own that and step aside.
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🌱🌴🇲🇨Iain🌏Elabo 🇮🇩🌴🌱
(@ElaboIain) reported
@signalapp having network issues with groups? I receive messages in groups if on my laptop but they aren't delivered on my mobile. Started about 12 hours ago.
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Jared Lightning Monster ⚡️🚀 ID: c2136e594fa3658b
(@jarednxx) reported
Why is @signalapp adding “stories”. Maybe I’m not their core desires user… but a high performing encrypted direct and group messaging app that is easy to use is the purpose. No social media desired. If they are doing it to layer in ads… trust in the service will declined imo.
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Relativity
(@IBuildPortals) reported
@dnaodan @signalapp It doesn't have SMS, so i move to another service without SMS... Big brain time.
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Dan
(@dnaodan) reported
@signalapp My D&D group moved off Signal because the loss of SMS meant one of the guys didn't want it on his phone anymore. So we all moved to Discord :-( We need to provide features that bridge the gap and help others to the better side. Not remove features that helped us move them.
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عبد ال
(@LeeWoods650) reported
@FortuneMagazine I donate to @signalapp monthly, @mer__edith. I don't get why you all can't just charge a monthly subscription to use the service for all users that would cover the cost of running the service and recruiting the best talent.