Signal Outage Map
The map below depicts the most recent cities worldwide where Signal users have reported problems and outages. If you are having an issue with Signal, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Signal users affected:
Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 10 |
| Paris, Île-de-France | 9 |
| Bengaluru, KA | 6 |
| Frankfurt am Main, Hessen | 5 |
| Hyderabad, TG | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Munich, Bavaria | 5 |
| Leipzig, Saxony | 4 |
| Hannover, Lower Saxony | 4 |
| Zürich, ZH | 4 |
| Jewar, UP | 3 |
| Vienna, Wien | 3 |
| Makati City, National Capital Region | 3 |
| Helsinki, Uusimaa | 3 |
| Warsaw, Województwo Mazowieckie | 3 |
| Köln, NRW | 3 |
| Bordeaux, Nouvelle-Aquitaine | 3 |
| Bucharest, București | 3 |
| Milan, Lombardia | 2 |
| New Delhi, NCT | 2 |
| Dublin, Leinster | 2 |
| Bratislava, Bratislava | 2 |
| Istanbul, İstanbul | 2 |
| Barcelona, Catalunya | 2 |
| Miami, FL | 2 |
| Bochum, NRW | 2 |
| Sevilla, Andalucía | 2 |
| Essen, NRW | 2 |
| New York City, NY | 2 |
| Lucknow, UP | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Toponce ⚛️
(@AaronToponce) reported
@TychoTithonus @signalapp Maybe the problem isn't Signal supporting SMS, but the false evangelical argument: you can use both SMS and Signal in one app on Android. Where instead, the argument should have been: we need to stop using insecure SMS.
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Jaaaaaayyyyy
(@zerojay) reported
@lookdumbass @mer__edith @signalapp "Just ask them all to switch to Signal!" This was terrible when Tim Cook of Apple was asked about adding RCS support to iMessage and this is exactly the same taste in my mouth from Signal. Also, RCS isn't coming. It's already been here for ages and already is a flop.
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Aaron Toponce ⚛️
(@AaronToponce) reported
@TychoTithonus @signalapp I'm not familiar with the GitHub issue thread locking problems, but I'll happily criticize how they handled Mobilecoin.
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Royce Williams
(@TychoTithonus) reported
@AaronToponce @signalapp At the core, Signal has a user empathy problem. Many UX problems on GitHub devolve into the team locking the thread. I appreciate the idealism, but they need UX that takes that as a constraint with empathy. "Security at the expense of usability comes at the expense of security."
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Aaron Toponce ⚛️
(@AaronToponce) reported
@TychoTithonus @signalapp I don't fully agree with that stance though. Signal has only ever supported SMS/MMS on Android. With iOS, you have to use separate apps, and with my *mother* not having a problem with it, in addition to other family members, it's not a usability problem for them.
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Rootfake
(@RandoTCustomer) reported
@signalapp This is a seriously terrible idea, sms has its issues, but signal was always something I could recommend to android users as a "hey, this app will handle text messaging seamlessly, and will encrypt with the other people you know who care about privacy". Dropping sms is a bad move
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Royce Williams
(@TychoTithonus) reported
@AaronToponce @signalapp If I had seen any evidence of widespread testing of alternative ways to ensure users can visually distinguish the difference between SMS and non-SMS, I would buy it. If they're getting hammered with UX problems, they need to try some creative UX solutions. But they're not.
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yoro
(@yorotpidus) reported
@anAamAadmi @signalapp Well, the source code is open source, so anyone can package and deploy it. Also the branding isn't infringing, so maybe it isn't a problem. Although, the tall claims are meh...
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🇺🇦 Bertrand B.
(@B_Boutillier) reported
@AnonyPla @interchu @signalapp I implore too ! This is the best idea to kill the app ... it was a really useful function to promote the application to people not aware of privacy problems. They'll go back to WhatsApp and co. ...
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Envision ⚡️🔑
(@EnvisionBitcoin) reported
@signalapp Unless you're removing phone numbers, there's literally no reason to remove SMS from the android app. If people can't figure out that one bubble and a gray send button are SMS, and 2 bubbles and a blue send button is encrypted, they have bigger problems.......
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Christoph
(@Christo98052309) reported
@signalapp This is just a terrible idea. That was the main draw for me and best reason to offer others to switch by not adding another messaging app, but replacing the system's OS app. Rethink this pls.
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Mondei1️⃣
(@Mondei1) reported
@signalapp I fully unterstand why SMS is terrible. I rarely use it because some contacts have nothing else. As a developer I also understand to depreciate features that do not fulfill your goal. Yet I like the idea of Signal being All-in-One. Both for modern and legacy communication.
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Marco Rogers
(@polotek) reported
@tilgovi @signalapp Can you say more about SMS on signal? I've had trouble with it recently.
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Kody
(@KodyKinzie) reported
@signalapp I read all of your reasons and I think a big "disable SMS messages" option would fix this without ******* up the way people have used your app for years.
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Kim Sørensen
(@gipsyskov) reported
@signalapp I have to say that this is major let down for me! I love having access to signal and SMS in one app and it means that I actually use signal a lot more. But when you decide to split this up, I have to follow convenience and demote Signal, as most of my contacts still use SMS