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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Problems in the last 24 hours
The graph below depicts the number of Signal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Signal. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Signal users through our website.
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Messaging (58%)
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Connection (27%)
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App Crashing (10%)
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Sign in (2%)
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Multimedia (2%)
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Glitches (1%)
Live Outage Map
The most recent Signal outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Messaging | ||
| Messaging | ||
| Connection | ||
| Connection | ||
| App Crashing | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Manny K
(@securedby_mk) reported
@signalapp relies heavily on AWS for backend operations, leading to confirmed downtime due to the AWS Oct 20th outage. @telegram does not use AWS for its primary messaging infrastructure, which relies on proprietary, self-operated data centers worldwide. However, Telegram integrates AWS (and Azure) selectively for ancillary support, such as load balancing and redundancy in specific regions, without dependency on AWS for core operations.
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filos
(@filos) reported
I decided to stop giving money to @signalapp - too many notification problems. People I used to send messages to are no longer getting them unless I tell them to open Signal… on WhatsApp 🙄
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Paul-Aurian POINOT
(@poinot_pa) reported
@signalapp I got a problem with Signal : nobody uses it. I convert my family and friends to it. But they clearly stated that they use it only to talk to me. They prefer WhatsApp, or Messenger (🤢). The only issue I have is VoIP : always buggy or with really high latency.
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HalFinneyIsMyHomeBoy
(@RealHalFinney) reported
@damianobonazzi @signalapp @callebtc I'm not certain how that could be solved. Maybe delivery can be done via nostr relays, but the recipient would have to know which nostr relay you are using. Most free nostr relays are rate limited to prevent DDOS attacks and you can use a list of popular relays, but then reliability might suffer if one goes down between sending a message and receiving a message. On the other hand, there are paid nostr relays that accept LN payments for reliability, but then it's no longer free.
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Legalese
(@LockeanLiberty) reported
@BasedBeffJezos @signalapp Because apparently no one who uses signal actually knows how it works except me. It's not p2p. It's end to end encrypted. Encryption IS NOT decentralized service. It's a data-secure centralized service.
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Jose Montes de Oca
(@josemontesdeoca) reported
After the @awscloud outage took @signalapp offline, the company said the quiet part out loud. For real-time apps at global scale, there are only a few viable clouds. Signal uses AWS in part and still cannot read your messages due to end-to-end encryption. The outage is a snapshot of concentrated infrastructure and shared risk.
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Wan Dello
(@N_LgMa) reported
@mer__edith @klaehnr @signalapp Means nothing if one provider can bring down your app.
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Per Torstensson
(@pertorstensson) reported
@olabini @signalapp Serious cryptographic problems how?
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Jose Montes de Oca
(@josemontesdeoca) reported
After the @awscloud outage took @signalapp offline, the company said the quiet part out loud. For real-time apps at global scale, there are only a few viable clouds. Signal uses AWS in part and still cannot read your messages due to end-to-end encryption. The outage is a snapshot of concentrated infrastructure and shared risk.
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Jonathan Herrera
(@jonathanherrera) reported
@signalapp why did yall go down during the aws outage?
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Rüdiger Klaehn
(@klaehnr) reported
@mer__edith @signalapp I was not surprised that you run on cloud infra. Nothing wrong with that. I personally was surprised that an outage of a single zone of a single cloud provider brought down signal. Use several cloud providers in several zones and throw in some bare metal hetzner boxes.
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Jose Montes de Oca
(@josemontesdeoca) reported
After the @awscloud outage took @signalapp offline, the company said the quiet part out loud. For real-time apps at global scale, there are only a few viable clouds. Signal uses AWS in part and still cannot read your messages due to end-to-end encryption. The outage is a snapshot of concentrated infrastructure and shared risk.
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patches.hbar
(@TMCC_Patches) reported
@HBARComrade @signalapp Fair, though security isn't decentralization. One giant problem at a time :P
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Ugochukwu Aronu 🕊
(@AronuUgochukwu) reported
@yosephayele @signalapp @telegram Same experience. Support not responding for almost 2 months. The customer service is terrible
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Sooraj Sathyanarayanan
(@iAnonymous3000) reported
@PatriotDad_USA @signalapp is absolutely still the preferred option - and it’s not even close. The main issue: where are your keys? Signal: Your encryption keys never leave your phone. Signal literally cannot read your messages even if a government forced them to. X Chat: Your keys sit on X’s servers, protected by a 4-digit PIN. This means X can access your messages - whether they want to, whether an employee does, or whether a court orders them to. That’s the core problem. Everything else is just details. Signal has forward secrecy - meaning even if someone hacks your phone today, they can’t read your old messages. X Chat doesn’t have this. One breach exposes everything. Signal lets you verify you’re talking to the right person (safety numbers). X Chat has no way to detect if someone’s intercepting your messages. Signal protects your metadata (who you talk to, when). X Chat exposes all of it. Can we trust these claims? Signal is fully open source - anyone can examine the code. It’s been independently audited by security experts for over a decade. Every major cryptographer trusts it. X Chat is closed source. No independent audits. No published security ceremonies. Just promises to “open source it later” that keep getting delayed. When cryptographers reverse-engineered it, they called it “encryption theater.” Who actually uses each one? Signal: Anyone whose life or freedom depends on secure communications. X Chat: People who want slightly better privacy than regular DMs. Signal is free, easy to use, and actually does what it promises. There’s no reason to settle for less.
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Machuche.eth
(@machuche1) reported
@yosephayele @signalapp @telegram Telegram experience is terrible with next to zero support. They also shadow banned my second TG account for no reason at all, can’t DM people anymore. Sorry to hear this ser
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UrbitDAO
(@ChainWorld0) reported
Wait, the @SimpleXChat has many problems, and I've already mentioned the most serious ones. If you want a complete instant messaging application, use the @signalapp .
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Ola Bini - (@ola@infosec.exchange)
(@olabini) reported
In the latest Joe Rogan interview with Elon Musk, they say @signalapp is insecure and that messages can be decrypted. There is absolutely NO evidence this is true. They also recommend XChat as more secure. But XChat has serious cryptographic problems. Don’t fall for it!
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Block Expert
(@btcprotagonist) reported
@signalapp i can't even log in on my desktop. I have the latest version for windows, and a fully updated iphone app. But when i scan the QR code, my phone freezes before i can click Link a New Device. Need help.
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Misc thoughts
(@ParrapaTheYappa) reported
@t4fita_ @signalapp Those two things aren't connected, end to end encryption stops AWS from seeing anything. You can complain about it not having more redundancy but it's not a privacy issue.
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Xcobar
(@i_Skesh) reported
@signalapp I can’t use signal app, text messages not working to get otp code.
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filos
(@filos) reported
@Robbie_Gibbs @jonah_manzano @signalapp Unfortunately I was not able to join that program when I could. In any case, using Signal is still a problem, adoption in my circle is still low
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🧵🍊Ibraheem
(@ibraheemleone) reported
@yosephayele @signalapp @telegram This is terrible to hear and antithesis to the values telegram espouses. But see you on the other app.
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Meredith Whittaker
(@mer__edith) reported
@AlmostMedia @signalapp @alexlmiller Ugh I’m sorry. This is a database corruption error. Sadly there’s no way to recover from it beyond uninstalling and reinstalling. If I could make it not so, I would. 🙏
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Julie Fredrickson
(@AlmostMedia) reported
@raintures @signalapp I was avoiding it and did it hoping my signal would get fixed and it did not fix it. I’m going crazy as so much of my work and life is signal only
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Alexjoe1
(@AniekeJoseph) reported
@signalapp I'm having issues installing on my PC... Can someone help me out
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HBAR Comrade
(@HBARComrade) reported
@TMCC_Patches @signalapp Was also down when aws went down...
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Jose Montes de Oca
(@josemontesdeoca) reported
After the @awscloud outage took @signalapp offline, the company said the quiet part out loud. For real-time apps at global scale, there are only a few viable clouds. Signal uses AWS in part and still cannot read your messages due to end-to-end encryption. The outage is a snapshot of concentrated infrastructure and shared risk.
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Jacob Miller
(@jcm10x1) reported
@AlmostMedia @signalapp I saw you updated your OS. Even if they get the reports, the bug fix is probably a a fix to an edge case that triggered the problem, and not something that could restore functionality in place, but this depends on the problem and how good the engineers are. I hate to say it but the only way forward is probably with the loss of local data. If you back your phone up, maybe it can be extracted from the backup once it’s working
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Julie Fredrickson
(@AlmostMedia) reported
Please @signalapp @mer__edith I am getting desperate. My mobile Signal app hasn't been able to load for 5 days & customer care isn't getting back to me. If I do an uninstall I'll lose everything & still not guaranteed to fix the problem. What on earth can @alexlmiller & I do?