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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Problems in the last 24 hours
The graph below depicts the number of Signal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Signal. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Signal users through our website.
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Messaging (27%)
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Connection (27%)
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App Crashing (21%)
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Glitches (12%)
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Sign in (9%)
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Video (3%)
Live Outage Map
The most recent Signal outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Messaging | ||
| Connection | ||
| Sign in | ||
| Glitches | ||
| Connection | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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felix
(@hmanxx) reported
@signalapp why are you not addressing the SMS verification issues in #Iran ? You have no idea how disappointed I am in you right now. #IranRevolution2022
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Shane
(@shane8burger) reported
@signalapp This is a huge "know your audience" mishap. Do you know how much of your customers use Signal as their default messenger? I know many folks who only use Signal because it can easily be their default app. All the above issues can be addressed with UI fixes. Major misstep.
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Jae-Ha Kim 김재하
(@GoAwayWithJae) reported
@KyydSyyd @signalapp I meant as a one-stop texting service (e.g. people have your cell phone & use that to text). For my cell, I had the choice of my SMS app or Signal, but not both.
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Unliving Metal
(@UnlivingMetal) reported
@signalapp I got my tech averse mother to use signal because it just worked. And while she used sms for every other contact and had no idea the difference, my communications with her were secure. Now I have to go fix my mom's phone over Christmas. Shame on you.
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Ben April
(@bapril) reported
@signalapp just reminded me they plan to drop SMS support. I will say again, this is a terrible move and will result in conversations that _could_ be encrypted going over SMS because it’s “easier”.
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د.حمزة🦉Dr.Hamza
(@icHamza) reported
@signalapp This is a terrible move, why are you doing this?
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Philip
(@balister) reported
@DethVeggie @signalapp It was already like this on iphones. I'm annoyed to, but will help me with people who do understand the difference between sms and signal. People who used both on signal were confusing, unless they understood the difference. -ENOTENOUGHLETTERSTEXPLAIN
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Oded Shopen
(@odedia) reported
@signalapp Love the service. One feature request: stop bugging me about turning on notifications… that’s a nag I would expect from Facebook, not a well-established non-profit brand like yourself.
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Mr Pandemic
(@Pandemicoutfit) reported
@signalapp I really don't understand this move at all. What's the point of this service if I can't replace my messaging service with it?
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JP
(@yatpay) reported
@signalapp this is a terrible idea. the only reason I was making any progress at all on getting people to use Signal was because they could just use it like a better SMS app. at this point it's essentially useless to me because it'll be impossible to convince anyone else to switch.
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nick77vet
(@nick77vet) reported
@signalapp Almost everyone I know who uses Signal will refuse to use 2 messaging apps with some friends and family on one and the rest on the other. This is a terrible decision.
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Alexandre Hamelin
(@ahamelin) reported
@mer__edith @signalapp It will wreak havoc throughout the user base, forcing them to manage their messages between two apps, creating problems in the exportation process, losing their texting history, etc., and what if Signal brings back sms support later? Knowing what happened no one's gonna come back
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Conjunkss⁷ 🧑🚀
(@softyoomgi2) reported
@signalapp This is terrible. I've been using signal for years, but I'm not going to be able to anymore. Please rethink this decision
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David Menestres
(@AbstractTruth) reported
@casey_anderson @signalapp Really super annoyed by this. I think it’s a terrible idea. Forcing me to use the Android Messenger app means I will forever hate the people who made this decision.
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@Goldmaster@Mastodon.social
(@Goldmaster) reported
Good to hear #facebook, #instagram are down. Proof that putting all your eggs in 1 basket is not a good idea @joinmastodon and @PixelFed for your photos and message people using @signalapp.
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Aaron loves democracy and CHOICE
(@flyfishcedarci1) reported
@mkarolian @signalapp I haven't looked recently but as of about 2 years ago signal was the most private out of all the encrypted messaging services. Apps like WhatsApp have master keys available to the service provider
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Andrew E. Gall
(@housepage) reported
@signalapp This is a terrible move. If I care to, I know how to look if my messages are secure. Otherwise, I enjoy the ease of unified experience with my SMSing. This isn't about user privacy and is a misguided attempt to drive adoption but it'll cause the opposite: Mass Flight.
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Marshall Applewhite Law
(@MarshallApplew5) reported
@mer__edith @signalapp Signal's user base isn't nearly large enough to make a change like this go over the way you guys seem to be trying to pretend it's going to. I imagine the 20 or so contacts of mine who I could previously rely on to check Signal messages, will be down to <10 soon.
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Alexandre Hamelin
(@ahamelin) reported
@mer__edith @signalapp @mer__edith This is such a terrible decision. This will effectively reduce security in the general community by forcing most people to revert back to their built-in msging app, including myself who's working in infosec.
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Erik
(@ecorkran) reported
@signalapp Looks like I won't be using signal for much any more. It was already difficult with iPhone users. This greatly decreases usability and is a terrible idea.
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Craig Columbus 🇺🇦
(@craigcolumbus) reported
@signalapp You're hiring to fix the issue with SMS so we can keep using Signal..... right? Otherwise, you're hiring people to build an app many are going to abandon when you stop working with SMS.
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Reynard Velox
(@ReynardVelox) reported
@signalapp This is a terrible idea. The reason I've been able to convince so many non technical people to use signal is because the cost is so low because they can keep using SMS. This decision means all those people will go back to only using SMS...
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Grincheux
(@Grincheux) reported
@mereteresa @signalapp can you enlighten us about the issue of this announcement ?
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Reynard Velox
(@ReynardVelox) reported
@PhoenixFire_YYC @signalapp Of course they haven't. The devs all use signal to communicate and they don't need SMS so they don't know what you want your problem is. Meanwhile all the pwopl I've convinced, who are slowly bring more people in will all go back to only SMS overnight.
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Margaret🌹
(@marynherfangirl) reported
besties @signalapp been unable to send videos the whole week 😭 pls help
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Andy Inla
(@andyinlalaland) reported
@signalapp Hello, I proceeded to use the SMS export to transfer all SMS to other messaging app. I had important notes stored in draft messages and those drafts were lost 😭 I can still see a portion/preview in the main messages list but they're not there when open the chat. Help?
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Gawain Kripke
(@niawag1) reported
Annoyed that @signalapp is dropping SMS service. Why?
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Andy Collins
(@AndyCollins77) reported
@signalapp This is a terrible call, and i'd encourage you to consider alternatives. Colour coding for secure and non secure messages as suggested below would be good
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Jae-Ha Kim 김재하
(@GoAwayWithJae) reported
@KyydSyyd @signalapp I meant as a one-stop texting service (e.g. people have your cell phone & use that to text). For my cell, I had the choice of my SMS app or Signal, but not both. I like Signal, but the only people who use it are about 10 people (in my life). Other people don't want to use it.
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di0v0n
(@di0v0n) reported
@signalapp oh no. Today I got the information that SMS support will end. It's very sad, it was a big pro for #signal-app to manage all using one messenger. I also have now the problem to help my parents (>80 years) to send signal messages with one app and SMS with another app.