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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Problems in the last 24 hours
The graph below depicts the number of Signal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Signal. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Signal users through our website.
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Connection (31%)
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Messaging (25%)
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App Crashing (22%)
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Sign in (11%)
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Glitches (8%)
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Video (3%)
Live Outage Map
The most recent Signal outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Connection | ||
| Connection | ||
| App Crashing | ||
| Messaging | ||
| Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Bob K Mertz
(@bblboy54) reported
@CircuitSwan @signalapp Glad to see others that supported @signalapp having the same problems with this decision. I had been on a $3 a month donation plan for nearly 2 years but that ended today. I hate to do it but I can't justify donating. I may be dedicated to privacy but those I talk to aren't.
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Pete the Cyber Protector
(@plgonzalez86) reported
@AndrewNowlin @signalapp Which means that it was a problem they tried to tackle but it is not realistic or good use of their limited resources to keep the development of said features
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ljean
(@ljean) reported
@markus_ottela @WellKnownAlias @signalapp Exactly! Usability problems will be exacerbated not addressed by this terrible user-hostile decision!
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Johnnemann 🌹
(@johnnemann) reported
@signalapp Uhh what the actual. I have real problems already communicating with people who are on iphone, this makes it just that much worse. Please don't make me move away from signal!!
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Alias
(@WellKnownAlias) reported
@warheadssour @signalapp I'm a comp sci major, I'm perfectly aware of the limitations of SMS. I'm also aware of the limitations of parents, grand parents, acquaintances, etc who make up the majority of my contact list who use the default message service installed on their app and will not change.
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The Protagonist
(@Protagonist_123) reported
@signalapp What are you thinking? This is terrible. Wrong choice. Make them different colors or something. Way easier.
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Nielo Gan 🇬🇧
(@Nielo_Gan) reported
@signalapp Good and about time. One less security issue to deal with. Hopefully user ID soon 👍
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Nurlan Osmanov
(@onr1n) reported
Hello, I can't access my account for 3 months after I changed my phone with my new phone. I do not receive a code from you to access the account. I wrote to customer service, they wrote me an auto answer, they didn't take care of the rest. how i enter my account ? @signalapp
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Fluqzy
(@FluqzyDE) reported
@JLRichy @signalapp Yeah, Signal. Youre using it, so no problems
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TheShootyLoots
(@TheShootyLoots) reported
@specialjesse @signalapp Same. I've had a lot of success getting people on signal because they could replace their default texting app and automatically get secure messaging for free. OTOH I've had issues messaging people who use signal but not as their default and am forced to use SMS.
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LMCGaming
(@LMCGaming) reported
@signalapp This is terrible.
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Bob K Mertz
(@bblboy54) reported
@justinede @signalapp I understand that but the problem is that 90% of the people I message don't use signal.... the chances that I open Signal for the other 10% is going to become very rare which actually harms privacy in another way. Signal had a more accessible barrier to entry. It no longer will.
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Pangaea
(@Pangaea__) reported
@signalapp terrible, terrible decision, i most likely wont be able to use signal for most of my texts anymore, and most of my normal friends will probably move to some other insecure app the moment they see this
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Compassion and Sarcasm
(@SandtheB) reported
@signalapp SMS is a legacy service that is STILL not going anywhere.. even if everyone on planet earth gets an iPhone SMS would still be used in low key ways. #DeleteSignal
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dragonfrog
(@DragonfrogMog) reported
@signalapp I guess you're about to find out how much of the reason you're the "most widely used private messaging service on the planet" is because you allow people to just open and send without thinking about whether this particular person will get the message as Signal or SMS.
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hayden aiken 🇺🇸🤝🏻🇺🇦
(@aikensource) reported
@signalapp Interesting that some users have problems differentiating between SMS and Signal messaging after THE USER personally set Signal as their *default* SMS app. List of UI/UX features Signal has to communicate privacy status: 1. Different colored message bubbles for signal vs. sms
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⛧⸸ Mike
(@omgmajk) reported
@signalapp removing SMS support is such a terrible decision, what to use instead?
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Phil McDuff
(@PhilMcDuff) reported
@signalapp Terrible idea.
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hayden aiken 🇺🇸🤝🏻🇺🇦
(@aikensource) reported
@signalapp Wow, this is terrible news :( I use Signal as my default messaging app so that it's seamless to talk to people that won't or can't use Signal, mainly iMessage users on iPhone. How does this HELP goals of security and privacy?? The UI clearly indicates if it's E2EE or not.
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centauri
(@centauri936) reported
@bblboy54 @justinede @signalapp Maybe you can convince a few more people to give signal a shot and bring down that 90% a bit.
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friendly neighborhood microblogger
(@cutthruthelies) reported
@IGD_News @signalapp Looks like there was a copy paste error in publishing the article, the footnotes are not numbered
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KopfKrieg 🏳️🌈
(@KopfKrieg_) reported
@signalapp Could you maybe not? This is a terrible decision for users.
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Nariod
(@Nariod_Sec) reported
@markus_ottela @aikensource @signalapp Sadly, being elitist does not help "normal" people transition to secure apps such as Signal.
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Peter Haas 🤠
(@peter_haas) reported
@signalapp @mer__edith Also this is a terrible move in general. You should support the protocol it is clear in signal that SMS is not secure.
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▦㊦⌂⣮
(@pBBUsZcTSlQ2OX1) reported
@signalapp Absolutely terrible decision. Metaverse-tier.
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⛧⸸ Mike
(@omgmajk) reported
@signalapp removing SMS support is such a terrible decision, what to use now? @session_app - please implement?
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Emily Dare
(@TheEmilyDare) reported
@signalapp I get some of the underlying logic and technical hurdles here, but this is an absolutely terrible idea that will drive people away from Signal in droves.
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hayden aiken 🇺🇸🤝🏻🇺🇦
(@aikensource) reported
@postmaster_ron @signalapp It was the only basis I had for recommending it to "average" android users. Most people, in reality, care about the workflow more than issues of privacy, which they are unable to actually see and experience. I will absolutely use Signal a LOT less.
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Alias
(@WellKnownAlias) reported
@warheadssour @signalapp I'm a comp sci major, I'm perfectly aware of the limitations of SMS. I'm also aware of the limitations of parents, grand parents, acquaintances, etc who make up the majority of my contact list who use the default message service installed on their phones and will not change.
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shinanegans
(@shinanegans) reported
@signalapp I'm having a problem signing up for the app, it's saying Network request failed when trying to send the verification text. Have enabled all permissions, network signal is strong, app is up to date. Any help appreciated please?