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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Problems in the last 24 hours
The graph below depicts the number of Signal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Signal. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Signal users through our website.
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Messaging (59%)
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Connection (28%)
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App Crashing (7%)
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Sign in (2%)
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Multimedia (2%)
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Glitches (1%)
Live Outage Map
The most recent Signal outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Video | ||
| Glitches | ||
| Sign in | ||
| Messaging | ||
| Connection | ||
| Messaging |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Auti
(@Autistic1n) reported
@signalapp Fix the notifications please
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Banana Barbara
(@mart_mart7) reported
When @SignalApp's phone login provider got hacked @moxie lied to people saying "this is not a problem caused by actions" this is 100% lie because it was @moxie who decided dangerous phone number login in the first place.
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Adarsh
(@adarshwtf) reported
@signalapp Maybe fix your donation system? Can't donate at all through the Android app.
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Diana
(@diana180) reported
@signalapp I've locked myself out of my Signal profile/past while moving between Android phones. My PIN has been rejected on both phones. Is there any way I can get support please? Online help instructions for this rely on commands that aren't on my UI. Thanks!
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Aritro Roy
(@dayumswanky) reported
@signalapp In a sorru state of affairs, if you actually stopped begging and let users donate by themselves, you can really get a huge amount to cover costs. I'm trying to donate via app since a few days and every single time I get an error that payment couldn't be completed. Fix it.
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yanis teran
(@teran_yanis) reported
@tomdoonbeg @telegram @signalapp do you have any other option than the form in your website to communicate with support of telegram?? my account of telegram was deleted!! and not by me for sure! i don't even know what happened but my account just got deleted! I summited the form but still no answer! i need help!
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Eric Kuhn
(@erickuhn19) reported
Is @signalapp becoming unusable for anyone else? I keep getting asked to verify captchas. I’m using a VPN which I assume is the problem.
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☭ ErikaSycamore ☭
(@erika_sycamore) reported
@marknoble @roguelogin @signalapp No one pretends SMS is secure. Having built in SMS to signal gave people a one stop app to communicate with everyone. People will not use two different apps, and keep track of which to use. Making a move to decrease user base is not smart especially for a non federated service.
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🌱🌴🇲🇨Iain🌏Elabo 🇮🇩🌴🌱
(@ElaboIain) reported
So let me ask again. Network issues? Groups aren't working properly @signalapp
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ADVOCATE SHAH ISHFAQ. ایڈووکیٹ شاہ اشفاق
(@shahishfaq78) reported
@signalapp what is happening why your app crash frequently and facing trouble also in sending pdf.
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Aydee
(@aydeelatty) reported
@Bitwarden @ProtonMail @signalapp #Protonmail is a free secure email service. Users have their emails encrypted, so no one else can read or listen to them while they are in transit. It uses end-to-end #encryption, meaning no one, not even Protonmail, can see the contents of a message that has been encrypted.
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Ugh Zombies
(@UghZombies) reported
@signalapp I tried to donate a custom amount through Signal on Android, and it says that my payment couldn't be processed. Is there currently an issue with donations?
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Johannes Weber 🎸
(@webernetz) reported
@MatthewRStover @ThreemaApp @signalapp For me, that's not a problem. I'm using those apps with my family/friends/colleagues, who have my phone number anyway. For me, that's not that secret.
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𝐒𝐭𝐚𝐧𝐥𝐞𝐲
(@GSMKENYALTD) reported
Greetings, .@signalapp! How do we remediate around the signal app restarting when sending to share a story? The error mimics connectivity even when heavier apps can post similar or heavier loads. "check your connection and try again later" Thank you.
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Paul Gear
(@paulgear1) reported
@signalapp Please don't drop SMS support. This is a terrible idea. What's a worse UX: encrypted and plain text in the same app, or having to deal with two apps to manage all of your messages? The latter by a long way.
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Auti
(@Autistic1n) reported
@signalapp Fix the notifications
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nuwtox.eth
(@nuwtox) reported
Why not Login-with-Ethereum though? @SpruceID @telegram @signalapp
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Bobby Singer
(@energyofgod3) reported
@signalapp I wish this was not the case. I have been using signal primarily since 2015. I love that it was simple and I have been an avid recruiter. I think this move is too soon and will slow down recruiting efforts.
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Maddog
(@Tolkienista) reported
@signalapp been unable to message for 48 hours ever since transferring my account according to the exact instructions you provide. Last message to customer support to answer their questions about the problem was 8 hours ago with no response. Need this resolved.
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Barry Swift
(@BarrySwift4) reported
@WayneDupreeShow @signalapp Help bring attention to the Brunson case and support the Supreme Court to make the right decision.
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Micah Zoltu
(@MicahZoltu) reported
@M0__o__ @signalapp Signal isn't the most feature rich IM client, but it is *by far* the most privacy preserving. Its only real problem on the privacy front is requiring phone number for account creation. They go to great lengths to use it privately, but it always has made me uncomfortable.
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NSFW 18+
(@TheOtherWizard1) reported
@signalapp hey I just got a new phone and I tried to register using the same number. For some reason it tells me I had too many attempts. I waited for over an hour but still say the same. Help.
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Anshuman Sengupta
(@anshu_sengupta) reported
@signalapp Great going, now please provide the basic service, like video call without lag and voice call without being choppy.
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Aritro Roy
(@dayumswanky) reported
@signalapp In a sorry state of affairs, if you actually stopped begging and let users donate by themselves, you can really get a huge amount to cover costs. I'm trying to donate via app since a few days and every single time I get an error that payment couldn't be completed. Fix it.
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Banana Barbara
(@mart_mart7) reported
This phone number requirement as well as DELIBERATELY low popularity of @SignalApp are not all of the problems of this app.
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Banana Barbara
(@mart_mart7) reported
It may be acceptable for a mass market messaging app like @telegram to have phone numbers as a default login however for if an app like @signalapp DEMANDS everyone to enter their phone number then it should be thrown into trash for it.
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Whatnoww
(@WhatnowwYT) reported
@andymstone @signalapp Hmm, who should I trust? Signal, a company trusted by many to operate a secure and private service that has proven itself over time, or a company with a history of manipulating it's users with an invested interest in targeted advertising?
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@EntropySloth2000
(@EntropySloth201) reported
@ifudontlike2bad @darafaye @signalapp The guy who created and runs Signal turned down about a million dollars worth in stock options when he left Twitter. The WhatsApp guy has given the Signal people a generous amount of money. They have their flaws, but they're not really in it for the money. Just my 2¢ as a nerd.
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The Proper Postulates
(@ProperPostulate) reported
@signalapp I don't want to donate to an app that is trying to replicate social media with things like stories. I want to support secure messaging, and removing sms is a step in the wrong direction for improving adoption. If you made your roadmap public, it would help to justify a donation
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🔞 Ramona: Spider-Trans!
(@QueerWebs) reported
@QuartsClock @signalapp Wait whaat? I chat with a couple of friends on there, I thought that **** was locked down