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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • markhillary
    Mark Hillary 🤖👶📚🐶🇮🇪 (@markhillary) reported from São Paulo, São Paulo

    Hi @Skype @SkypeSupport it seems my account is locked and you asked me for my phone number to get a security code, but when I enter my number you say it's not valid - I can't get back in and I can't get the reset code - please help

  • TylerWhitten4
    Tyler Whitten (@TylerWhitten4) reported

    @Skype What the hell is going on with your sign up? I’ve had to do verification after verification for 30 mins now and I’ve passed every. single. test. Gotta fix it.

  • ramsquiat
    RAMSQUIAT (@ramsquiat) reported

    @Skype is charging me $3.49 over and over again for a service I’m not able to use through @Apple subscriptions. Everytime I try to cancel they charge me again. Please fix this.

  • Dyno8man
    Dyno8man (@Dyno8man) reported

    @Microsoft @Skype I'm calling you out on your bullshit. YOUR Skype app is being freshly installed on YOUR computer from YOUR app store, and it's telling me that something is missing, and can't boot the app. Forget about YOUR help center, that doesn't help for ****. **** you.

  • AndyTucker80
    Andrew Tucker (@AndyTucker80) reported

    Can someone at @Skype tell me how I can get an account issue resolved when chat freezes at position 1 and no other contact method is apparently available to me

  • iBeLikeWater
    mister magnificent (@iBeLikeWater) reported

    @Skype I have the translator turned on and it's only working for the other person. The notifications appear in English but the actual conversation is showing the original language. How do I fix this?

  • mortgagecarl
    Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • iBeLikeWater
    mister magnificent (@iBeLikeWater) reported

    @skype @SkypeSupport I have an ongoing message thread but whoever I was talking with stopped replying. Re: my translator not working. I need this to be fixed

  • JD_West2006
    “Independent-Democrats” (@JD_West2006) reported

    @Skype Can’t play voicemail for months now. Updated app software to iPhone yesterday , still all voice messages show the seconds but NO Sound ! . Please help 🙏🏼

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

  • GauravGaur1986
    Gaurav Gaur (@GauravGaur1986) reported

    @Microsoft needing support to setup substitute of @Skype manager. The @MicrosoftTeams is totally new to me. Pl help urgently.

  • masc_simp
    Mar 🐙 (@masc_simp) reported

    For over a month now when I Skype with my gf she can see herself in the camera window but not me, same for me. Any other app we use has no camera issue. But we love Skype. We reset the app, made new accounts, same issue. Is this happening to anyone else? @Skype care to chime in?

  • Demmydaviz
    DemmyTheG.O.A.T🐐 (@Demmydaviz) reported

    @WhatsApp Fix the quality of your Video calls @WhatsApp Let it be High quality like @Skype

  • earlatz21
    missPR21 (@earlatz21) reported

    @Skype please fix the video call issues here in the Philippines. We can't make video calls to the UK, US and other countries. 😧

  • lindamartineos
    LINDAlau (@lindamartineos) reported

    @pinklfoyd @Skype Talk to @LordFarha they helped me when support services wouldn’t help me🥺..

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