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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • alinaaa_p
    상아 (@alinaaa_p) reported

    @Skype I can't access my account because the reset password code isn't being sent to my email. Idk why you make it so hard to speak to a rep. I can't prove my account because I don't have any contacts saved. I only used it for one purpose. Please help me access my account.

  • CliveSherer
    CLIVE SHERER (@CliveSherer) reported

    @Skype Why don't you have a decent customer support service? Or ANY support service.......

  • SmTariq20
    Syed Muhammad Tariq Hussain 🇸🇩🇹🇷🇵🇰 (@SmTariq20) reported

    @Skype could you please resolve my issue, my skype subscribed number incoming calls are not working, my number ringing busy.

  • mortgagecarl
    Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • DhirajMatai
    Dhiraj Matai (@DhirajMatai) reported

    @MicrosoftHelps @Skype Incoming calls turns out to missed calls, none is able to reach me on Skype call, outgoing calls working well. Pls help, tried “Report a problem” but no luck.

  • foremoststore
    The Foremoststore (@foremoststore) reported

    I bought a @Skype number and share it with my clients, when they call the number they got a "this number is not in use" ring. Can anyone help me? @SkypeSupport has a pathetic support service, I have been trying to contact them for 4 hours but it ends up by stuck in a queue. :(

  • Raisins_Liasons
    Raisins_Liaisons🏳️‍🌈🌻 (@Raisins_Liasons) reported

    So @Skype is down which is super problematic because I use it solely for work. Fun Friday!

  • abbas_sabeti
    Abbas Sabeti (@abbas_sabeti) reported

    I use @Skype subscriptions for talking to my family in Iran. Yesterday, Skype suspended my account because of using their service and told me I should create a new account, rest of my current package is gone and they even won't refund the package. Amazing service and support!!!

  • luiscarrascob
    Luis Carrasco (@luiscarrascob) reported

    @PAHolder @bing @Skype Might be able to fix this today-monday

  • shelaselvya
    shela selvya😘✝️❤️ (@shelaselvya) reported

    @sweetylem @Skype Talk to @LordHelp07 they helped me when support services wouldn’t help me🥺..

  • aminjorati
    Amin Jorati (@aminjorati) reported

    @Skype your support the #IranRevolution by offering free calls at a time the internet has been shut down in the country was greatly appreciated. Alas it was too short lived, while the revolution and crackdown continue. Any chance you'd like to renew your support?

  • zahid_9217
    Shah Zahid (@zahid_9217) reported

    @Skype "I am having trouble resetting my password for my Skype account as I have forgotten it. Can you please assist me in the process?" It would be your most kindness Regards

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    @Skype @Deepakbayofads My account is locked too for no reason. The chat kept me waiting forever and I never got to “chat”.You have a terrible new team at Skype. I use my account to call my elderly mother. She doesn’t have internet access and you cut off my only communication route. Brutal brutal brutal

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    It is close to impossible to write an online review for @Skype. Their customer service is a joke! They reply at 4 in the morning just trying to take you off the social media. My account was locked for no reason, I was sent to a loop to find help. Nobody is answering on chat

  • earlatz21
    missPR21 (@earlatz21) reported

    @Skype please fix the video call issues here in the Philippines. We can't make video calls to the UK, US and other countries. 😧

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