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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • BeckyColdrick
    Becky Coldrick (@BeckyColdrick) reported

    @Skype I've received some emails that appear legitimate about orders I have placed. I haven't placed any orders. Please help.

  • PSeidhr
    Punished Seidhr (@PSeidhr) reported

    @TheGrandZero @Skype No, it was terrible.

  • masc_simp
    Mar 🐙 (@masc_simp) reported

    For over a month now when I Skype with my gf she can see herself in the camera window but not me, same for me. Any other app we use has no camera issue. But we love Skype. We reset the app, made new accounts, same issue. Is this happening to anyone else? @Skype care to chime in?

  • CliveSherer
    CLIVE SHERER (@CliveSherer) reported

    @skype why dont you have a proper customer help system?

  • AustenDarragh
    Darragh Nomadic Scientist (@AustenDarragh) reported

    @Skype Hello I have been having a conversation with a movie star celebrity who I believe now is not the real person. I don't want the celebrity to be hurt is there anyway you can help me??? He has been through enough already.

  • JustGotHere2016
    Yeki (@JustGotHere2016) reported

    @Skype We cannot contact our families in Iran as the internet is shot down by IRI. Will u support #IranProtests2020 by making calls to lines and cells in Iran free of charge? #مهسا_امینی

  • ellisrobbie
    Robbie Ellis (@ellisrobbie) reported

    Once upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO

  • luiscarrascob
    Luis Carrasco (@luiscarrascob) reported

    @PAHolder @bing @Skype Might be able to fix this today-monday

  • karmkhanna
    karmkhanna (@karmkhanna) reported

    It is mind-blowing that @Microsoft is standing behind @MicrosoftTeams as an enterprise product. - Calls never connect - Major message synching issues between mobile and desktop - Super buggy Screw your AI offerings, fix basic software first my peeps or give us back @Skype.

  • CMON_YOU_REDS
    Logan (@CMON_YOU_REDS) reported

    @Skype hi I'm trying to use your service for the first time. I need to make a call from Asia to UK. When I add UK monthly subscription I do not get asked for payment it just displays the options again. I've tried 20 times I can't buy. Please help need to make urgent call. Thanks

  • CliveSherer
    CLIVE SHERER (@CliveSherer) reported

    @skype Is anyone else having trouble with these thieves? Confuse you over subscriptions vs. auto renew then keep taking money even though auto-renew is not enabled.

  • RahmanRezaei15
    Rahman Rezaei (@RahmanRezaei15) reported

    After this message, they did not reply to my messages any more. Many of my friends and colleagues have had the same issue with @Skype

  • taran_alex
    Alex Taran (@taran_alex) reported

    @Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying

  • RahmanRezaei15
    Rahman Rezaei (@RahmanRezaei15) reported

    @Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:

  • anneshealthnews
    Anne Schoenmakers (@anneshealthnews) reported

    @Skype I have a problem with my account, but getting in touch with Skype is a challenge! I need my account for my work on neglected tropical diseases (NTDs). Could you please help out @SkypeSupport? #beatNTDs

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