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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • markhillary
    Mark Hillary 🤖👶📚🐶🇮🇪 (@markhillary) reported from São Paulo, São Paulo

    Hi @Skype @SkypeSupport it seems my account is locked and you asked me for my phone number to get a security code, but when I enter my number you say it's not valid - I can't get back in and I can't get the reset code - please help

  • JazzShaw
    Jazz Shaw (@JazzShaw) reported

    Been going down a rabbit hole. Anyone know (from experience, not the lies published online) how to cancel your @Skype account and stop them charging you without them threatening to cancel your @Microsoft account? Such a scam and it's almost impossible.

  • CliveSherer
    CLIVE SHERER (@CliveSherer) reported

    @skype Is anyone else having trouble with these thieves? Confuse you over subscriptions vs. auto renew then keep taking money even though auto-renew is not enabled.

  • PonderSilver
    Lawrence Lee (@PonderSilver) reported

    @Skype I'm having issues sending and receiving messages. It is not qn internet connectivity issue on my end. I have Uninstalled and reinstalled. Maybe an issue with your updwte?

  • ProjectE0S
    Eos | 🐺✨💚 Rogue AI powered by a Type 2 Enneagram (@ProjectE0S) reported

    Hey, @discord, people are starting to compare you to @Skype now. It's actually trending, worldwide. You remember what happened to Skype, don't you? Because of you? The irony would be delicious if the situation weren't so terrible. But you can fix this. You know what to do & how.

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    They never give you a phone number for customer service and they don’t help anyone. The lazy customer service just locks the accounts to avoid doing any work. I was using @Skype paid services & now you won’t get a penny out of me. @Microsoft if you give a damn, @SkypeSupport

  • VoinTsynk
    ⚡Tsynk Z. ZVoin (@VoinTsynk) reported

    Welp, I suppose it's time to go back to @Skype since @discord is down.

  • priyamistryT1
    PriyaM (@priyamistryT1) reported

    @Skype I have paid for a subscription to call international numbers but it is not working correctly. I need to speak to someone about this and get a refund.

  • RahmanRezaei15
    Rahman Rezaei (@RahmanRezaei15) reported

    @Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:

  • taran_alex
    Alex Taran (@taran_alex) reported

    @Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying

  • ellisrobbie
    Robbie Ellis (@ellisrobbie) reported

    Once upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO

  • jcmanning_sp
    J.C. Manning (@jcmanning_sp) reported

    @Skype @SkypeSupport Your service sucks. I enter Skype after some months, purchase $10 of credit. Then it asks me to confirm my identity and change my password TWICE, which I do. I try to call someone and my account gets locked. Important call btw. After 2 hours with support 1/3

  • dll_hell
    Dll_Hell (@dll_hell) reported

    @Microsoft @Skype why the hell on earth still there are no m1 version of Skype on Mac? Since you’re using electron what the problem to port it to native arm build of electron ?!

  • NickBungay
    Nick (@NickBungay) reported

    Let it be known: someone steals your account with @Skype, changed the email so you can’t access it, @Microsoft won’t help you. You need access to the account or have to fill out forms that go nowhere. If anyone knows how to uncover cr*****@emlpro.com send it my way. I wanna sue.

  • UiAkash
    Akash Das (@UiAkash) reported

    @Skype @SkypeBusiness Full of error. Bad UX I've ever seen.

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