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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wigan, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • ellisrobbie
    Robbie Ellis (@ellisrobbie) reported

    Once upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO

  • bluelionman
    Noel Symonds (@bluelionman) reported

    @Skype You make it impossible to speak to a human support member of staff. All I get is to post questions in the community. I need someone from Skype to help me!

  • AndrewMNemeth
    Andrew M. Németh (@AndrewMNemeth) reported from Laurinburg, North Carolina

    I say I’m alright, but deep down, I miss using @Skype on Xbox One.

  • iBeLikeWater
    mister magnificent (@iBeLikeWater) reported

    @skype @SkypeSupport I have an ongoing message thread but whoever I was talking with stopped replying. Re: my translator not working. I need this to be fixed

  • NickBungay
    Nick (@NickBungay) reported

    Let it be known: someone steals your account with @Skype, changed the email so you can’t access it, @Microsoft won’t help you. You need access to the account or have to fill out forms that go nowhere. If anyone knows how to uncover cr*****@emlpro.com send it my way. I wanna sue.

  • JOSH_FX_HACKIN
    JOSH HACKING TECH (@JOSH_FX_HACKIN) reported

    @zest22 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT

  • mxmauro
    𝕸𝖆𝖚𝖗𝖔 𝕳. 𝕷. (@mxmauro) reported

    Hi @Skype @MicrosoftHelps I want to make a call with Web Skpe (from Teams) and it says I don't have any paid service. Where did my 8 USD go?

  • MrinalJ38474576
    Mrinal Jha (@MrinalJ38474576) reported

    @Skype I have very terrible experience of using Skype services. Payment deduct but I can't use the service , c care waiting me on 1 hour still they don't solve the problem. Seriously regret to connect with Skype.

  • SKaroona
    edger dad (@SKaroona) reported

    hey @Skype @Microsoft please help fix. Video on Skype to Skype calls isn't working for users in the Philippines when calling non-Philippine users.

  • Demmydaviz
    DemmyTheG.O.A.T🐐 (@Demmydaviz) reported

    @WhatsApp Fix the quality of your Video calls @WhatsApp Let it be High quality like @Skype

  • FahadZakir7
    Fahad Zakir (@FahadZakir7) reported

    @Skype Skype can be a pain at times, chose create new account on windows 11 machine and there was no way to cancel and choose login instead.

  • CliveSherer
    CLIVE SHERER (@CliveSherer) reported

    @skype Is anyone else having trouble with these thieves? Confuse you over subscriptions vs. auto renew then keep taking money even though auto-renew is not enabled.

  • thebradcase
    Brad Case (@thebradcase) reported

    @Skype I purchased a Skype number but have been getting calls from the old adverts of the previous number owner. It's been a constant pain and I'm unable to use this number for my business! I can't seem to get anyone for months via help!?! What can I do?

  • SporeRose
    SporeRose ⭐️🌙🌟 (@SporeRose) reported

    @HimeMysti @Skype Skype's already shut down. Plus, you couldn't really build a community on there.

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

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