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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • GauravGaur1986
    Gaurav Gaur (@GauravGaur1986) reported

    @Microsoft needing support to setup substitute of @Skype manager. The @MicrosoftTeams is totally new to me. Pl help urgently.

  • Demmydaviz
    DemmyTheG.O.A.T🐐 (@Demmydaviz) reported

    @WhatsApp Fix the quality of your Video calls @WhatsApp Let it be High quality like @Skype

  • pixistik04
    Sarah Moser (@pixistik04) reported

    @Skype I don’t have Skype on my iPhone yet when I accept Skype on my MacBook, it keeps trying to connect to the camera on my iPhone. Why and how do I fix this? It’s annoying.

  • Boriga6
    David Pitcher (@Boriga6) reported

    @Bangkok__Mike @Skype I have used Yolla, reliable but not as cheap as Skype. My default if I have a problem is to use 00X prefix from AIS my provider. 003, 007, 008 etc I search to see which is the cheapest. I believe all networks have a prefix internet call option.

  • abbas_sabeti
    Abbas Sabeti (@abbas_sabeti) reported

    I use @Skype subscriptions for talking to my family in Iran. Yesterday, Skype suspended my account because of using their service and told me I should create a new account, rest of my current package is gone and they even won't refund the package. Amazing service and support!!!

  • karmkhanna
    karmkhanna (@karmkhanna) reported

    It is mind-blowing that @Microsoft is standing behind @MicrosoftTeams as an enterprise product. - Calls never connect - Major message synching issues between mobile and desktop - Super buggy Screw your AI offerings, fix basic software first my peeps or give us back @Skype.

  • KeystonePRIME
    ChristmasTIME KeystonePRIME (@KeystonePRIME) reported

    So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.

  • AndrewMNemeth
    Andrew M. Németh (@AndrewMNemeth) reported from Laurinburg, North Carolina

    I say I’m alright, but deep down, I miss using @Skype on Xbox One.

  • JustGotHere2016
    Yeki (@JustGotHere2016) reported

    @Skype We cannot contact our families in Iran as the internet is shot down by IRI. Will u support #IranProtests2020 by making calls to lines and cells in Iran free of charge? #مهسا_امینی

  • JayBPanchal1
    Jay B. Panchal (@JayBPanchal1) reported

    Is @Skype @SkypeSupport down?

  • JOSH_FX_HACKIN
    JOSH HACKING TECH (@JOSH_FX_HACKIN) reported

    @zest22 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT

  • BrousseyRoussey
    Benjamin Roussey (@BrousseyRoussey) reported

    @Skype I want to cancel my Skype subscription - how do I do this???????? Your help page is not helping!!!!!!!!!!!!

  • ukitspecialist
    Steve Green (@ukitspecialist) reported

    @Skype can you tell me when you will fix the problem of video calling from UK to Philippines. This has been down for over 3 weeks, reported to you and no response

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

  • iBeLikeWater
    mister magnificent (@iBeLikeWater) reported

    @Skype I have the translator turned on and it's only working for the other person. The notifications appear in English but the actual conversation is showing the original language. How do I fix this?

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