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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • Spirou1975
    Spirou75 (@Spirou1975) reported

    @Skype is there something goin' on with your web app? is it down??

  • luiscarrascob
    Luis Carrasco (@luiscarrascob) reported

    @PAHolder @bing @Skype Hey Peter. The bug should’ve been fixed on Friday. If you don’t mind, please PM me, let’s fix this for you

  • ellisrobbie
    Robbie Ellis (@ellisrobbie) reported

    Once upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO

  • DanGleeballsYT
    🇬🇧Dan Gleeballs Scambaiter🇬🇧 (@DanGleeballsYT) reported

    @Skype Why can I not use any of @surfshark VPN anymore with your service..? Both work fine on their own.. Please tell me how to amend this. I have tried every location possible on the VPN service and I cannot make any calls whatsoever

  • lr123456789101
    Lidia R (@lr123456789101) reported

    @Skype @SkypeSupport Please check your direct messages. I need help with managing a subscription. 3 days and still waiting for your reply.

  • ukitspecialist
    Steve Green (@ukitspecialist) reported

    @Skype can you tell me when you will fix the problem of video calling from UK to Philippines. This has been down for over 3 weeks, reported to you and no response

  • fuelbot
    Brian (@fuelbot) reported

    @Skype is a miserable service with abysmal customer service. The worst.

  • jcmanning_sp
    J.C. Manning (@jcmanning_sp) reported

    @Skype @SkypeSupport Your service sucks. I enter Skype after some months, purchase $10 of credit. Then it asks me to confirm my identity and change my password TWICE, which I do. I try to call someone and my account gets locked. Important call btw. After 2 hours with support 1/3

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    They never give you a phone number for customer service and they don’t help anyone. The lazy customer service just locks the accounts to avoid doing any work. I was using @Skype paid services & now you won’t get a penny out of me. @Microsoft if you give a damn, @SkypeSupport

  • Boriga6
    David Pitcher (@Boriga6) reported

    @Bangkok__Mike @Skype I have used Yolla, reliable but not as cheap as Skype. My default if I have a problem is to use 00X prefix from AIS my provider. 003, 007, 008 etc I search to see which is the cheapest. I believe all networks have a prefix internet call option.

  • Demmydaviz
    DemmyTheG.O.A.T🐐 (@Demmydaviz) reported

    @WhatsApp Fix the quality of your Video calls @WhatsApp Let it be High quality like @Skype

  • RebeccaJCuth
    Rebecca Cuthbert is on submission (@RebeccaJCuth) reported

    @Skype how do I get a hold of someone to help me? The robots keep sending me back to the sign in page. #customerservice

  • marc_lee123
    Marc Lee (@marc_lee123) reported

    @Skype your services have been down for almost a week? I can call my friends and family on their land line or mobile using my credit. I have now missed my mum's birthday and my parent's anniversary This is unacceptable!!

  • JazzShaw
    Jazz Shaw (@JazzShaw) reported

    Been going down a rabbit hole. Anyone know (from experience, not the lies published online) how to cancel your @Skype account and stop them charging you without them threatening to cancel your @Microsoft account? Such a scam and it's almost impossible.

  • SandieMarkle
    Sandie Markle (@SandieMarkle) reported

    @Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

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