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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wigan, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • BeckyColdrick
    Becky Coldrick (@BeckyColdrick) reported

    @Skype I've received some emails that appear legitimate about orders I have placed. I haven't placed any orders. Please help.

  • bizcochada
    Bizcochada (@bizcochada) reported

    @Skype what is you US support number? I need to TALK to someone about an issue I’m having

  • luiscarrascob
    Luis Carrasco (@luiscarrascob) reported

    @PAHolder @bing @Skype Hey Peter. The bug should’ve been fixed on Friday. If you don’t mind, please PM me, let’s fix this for you

  • RahmanRezaei15
    Rahman Rezaei (@RahmanRezaei15) reported

    @Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

  • KeystonePRIME
    B. Dean Berry (@KeystonePRIME) reported from Northvue, Pennsylvania

    So, it's been a long time, but when did @Skype become a combination of expensive to use, completely unintuitive, and broken?

  • alinaaa_p
    상아 (@alinaaa_p) reported

    @Skype I can't access my account because the reset password code isn't being sent to my email. Idk why you make it so hard to speak to a rep. I can't prove my account because I don't have any contacts saved. I only used it for one purpose. Please help me access my account.

  • Wulden83
    Wulden (@Wulden83) reported

    @brintonyosaia @TheGrandZero @Skype teams has been around before that though. But yeah, I just noticed that they did shut these down back in 2025.

  • mortgagecarl
    Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • freethelemmings
    John Kelley (@freethelemmings) reported

    When your job uses both @Skype and @MicrosoftTeams it's a lot like when you change cable companies and the new company literally rips out any of the old existing connections just to make the other company's life hell if they ever have to hook up service again. #GetYourOwnSandbox

  • SafeMoonBen32
    SafeMoonBen🎗️ (@SafeMoonBen32) reported

    Am I the only one having major battery issues when using #skype for #iOS - like 30%🪫in 10 min video call! @Skype

  • HaticeDenizAVCI
    Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported

    .@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.

  • lr123456789101
    Lidia R (@lr123456789101) reported

    @Skype @SkypeSupport Please check your direct messages. I need help with managing a subscription. 3 days and still waiting for your reply.

  • DhirajMatai
    Dhiraj Matai (@DhirajMatai) reported

    @MicrosoftHelps @Skype Incoming calls turns out to missed calls, none is able to reach me on Skype call, outgoing calls working well. Pls help, tried “Report a problem” but no luck.

  • PonderSilver
    Lawrence Lee (@PonderSilver) reported

    @Skype I'm having issues sending and receiving messages. It is not qn internet connectivity issue on my end. I have Uninstalled and reinstalled. Maybe an issue with your updwte?

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