Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

City	Problem Type	Report Time
Wigan	Connection	10 days ago
Hamburg	Connection	5 months ago
Hamburg	Connection	5 months ago
Borken	Sign in	1 year ago
Caen	Video	1 year ago
London	Sign in	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Taran (@taran_alex) reported 5 minutes ago

  @Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying

• 
  AOB (@aob_aobyrne) reported 7 minutes ago

  @Skype After updating my password on Saturday, I'm locked out of my account. I get a message saying 'We've detected activity that violates our Microsoft Services Agreement'. I sent a message explaining this to the provided address but to no avail. Anyone else had this problem?

• 
  [W1VA]Vidar Vapor (@VidarVapor) reported 8 minutes ago

  I guess it's almost time go to back to @Skype since @discord has been nothing but giving me issues even after several updates. D:

• 
  Darragh Nomadic Scientist (@AustenDarragh) reported 9 minutes ago

  @Skype Hello I have been having a conversation with a movie star celebrity who I believe now is not the real person. I don't want the celebrity to be hurt is there anyway you can help me??? He has been through enough already.

• 
  Douglas Macdillen (@DouglasMac77) reported 10 minutes ago

  @mgoetzke @Skype 1001-this is the Skype customer support , so far over 1 and 30 minutes , waiting to check, why my number is not working, you complain to (LOIS ALYSSON) The so call customer services, this is for a paid service, when you complain about the service , they refuse to answer

• 
  Roma.Viaggio (@sweetylem) reported 10 minutes ago

  @Aviva_Tabachnik @Skype @Microsoft Did you get any help? I even made another account and they locked that one too!

• 
  ChristmasTIME KeystonePRIME (@KeystonePRIME) reported 13 minutes ago

  So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.

• 
  Rahman Rezaei (@RahmanRezaei15) reported 14 minutes ago

  @Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:

• 
  Gaurav Gaur (@GauravGaur1986) reported 16 minutes ago

  @Microsoft I need substitute of @Skype to make calls from india to abroad phone numbers. Kindly help 🙏 @MicrosoftIndia

• 
  Luis Carrasco (@luiscarrascob) reported 17 minutes ago

  @PAHolder @bing @Skype Might be able to fix this today-monday

• 
  edger dad (@SKaroona) reported 17 minutes ago

  hey @Skype @Microsoft please help fix. Video on Skype to Skype calls isn't working for users in the Philippines when calling non-Philippine users.

• 
  信道 （しんどう）⁷ (@wangubaagu) reported 19 minutes ago

  @Skype So how many hours do I have to wait for you to send me my login code? Thank God it's not an important conference. Skype is not to be trusted, obviously.

• 
  Heloisa Zero (@hzero) reported 22 minutes ago

  @Skype Trying to solve a puzzle. My subscription got cancelled for no apparent reason. Cannot get any answers on your site as chat does not respond.Sent some direct messages. Help!

• 
  Rahman Rezaei (@RahmanRezaei15) reported 24 minutes ago

  After this message, they did not reply to my messages any more. Many of my friends and colleagues have had the same issue with @Skype

• 
  The Foremoststore (@foremoststore) reported 26 minutes ago

  I bought a @Skype number and share it with my clients, when they call the number they got a "this number is not in use" ring. Can anyone help me? @SkypeSupport has a pathetic support service, I have been trying to contact them for 4 hours but it ends up by stuck in a queue. :(

• 
  J.C. Manning (@jcmanning_sp) reported 27 minutes ago

  No solutions whatsoever, $20 less in my account, cannot make the important phone call, 3+ hours with support with no resolutions. I am very angry. I want a refund and I am looking into alternative apps. FIX your program. @SkypeSupport @Skype #ScamAlert #badservice 3/3

• 
  VanBttm (@VanBttm26) reported 28 minutes ago

  @Skype @SkypeSupport Hi I need help with my Skype account please get back to me?

• 
  JOSH HACKING TECH (@JOSH_FX_HACKIN) reported 31 minutes ago

  @melisac18433439 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT

• 
  Roma.Viaggio (@sweetylem) reported 32 minutes ago

  It is close to impossible to write an online review for @Skype. Their customer service is a joke! They reply at 4 in the morning just trying to take you off the social media. My account was locked for no reason, I was sent to a loop to find help. Nobody is answering on chat

• 
  Nwaba Uchenna Val (@val4u2nv) reported 33 minutes ago

  @Skype Hello, why am I finding it difficult to login to my account, it's becoming annoying honestly, please do something about it asap... Thanks

• 
  Khalil (@Khalil37183958) reported 33 minutes ago

  @Skype sort your system topped up 7 hours ago to make an overseas call and credit not added to account when contacting support told will take 2 days surely that's illegal for not informing of any problems or maintenance before taking my payment

• 
  RAMSQUIAT (@ramsquiat) reported 48 minutes ago

  @Skype is charging me $3.49 over and over again for a service I’m not able to use through @Apple subscriptions. Everytime I try to cancel they charge me again. Please fix this.

• 
  Sandie Markle (@SandieMarkle) reported 48 minutes ago

  @Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

• 
  IG (1M): @RealAimeeO (@RealAimeeO) reported 50 minutes ago

  Why is it so hard to get @Skype help ?

• 
  Andrew Tucker (@AndyTucker80) reported 50 minutes ago

  Can someone at @Skype tell me how I can get an account issue resolved when chat freezes at position 1 and no other contact method is apparently available to me

• 
  Bizcochada (@bizcochada) reported 52 minutes ago

  @Skype I need help. I want to talk to a live person. For the life of me I can’t get a human being to help me!!

• 
  missPR21 (@earlatz21) reported 56 minutes ago

  @Skype please fix the video call issues here in the Philippines. We can't make video calls to the UK, US and other countries. 😧

• 
  Benjamin Roussey (@BrousseyRoussey) reported 56 minutes ago

  @Skype I want to cancel my Skype subscription - how do I do this???????? Your help page is not helping!!!!!!!!!!!!

• 
  Mercedes (@MercedesBiA) reported 56 minutes ago

  @Skype my account has been crashing on me for a day and now I am blocked from my account. Please help I need it for work

• 
  Dll_Hell (@dll_hell) reported 58 minutes ago

  @Microsoft @Skype why the hell on earth still there are no m1 version of Skype on Mac? Since you’re using electron what the problem to port it to native arm build of electron ?!