Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

City	Problem Type	Report Time
Wigan	Connection	4 days ago
Hamburg	Connection	5 months ago
Hamburg	Connection	5 months ago
Borken	Sign in	11 months ago
Caen	Video	1 year ago
London	Sign in	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ντόκτορ Χλαμυδομόνας (@chlamydomonadas) reported 30 seconds ago

  @Skype @Microsoft Skype isn't loading on windows 10 after the last windows update. I uninstalled the app and then re-installed it and the problem continues

• 
  상아 (@alinaaa_p) reported 3 minutes ago

  @Skype I can't access my account because the reset password code isn't being sent to my email. Idk why you make it so hard to speak to a rep. I can't prove my account because I don't have any contacts saved. I only used it for one purpose. Please help me access my account.

• 
  edger dad (@SKaroona) reported 4 minutes ago

  hey @Skype @Microsoft please help fix. Video on Skype to Skype calls isn't working for users in the Philippines when calling non-Philippine users.

• 
  thisisnazy (@Thisisnazy) reported 6 minutes ago

  @Skype Pls free skype subscription for Iran landlines! The internet is down there!

• 
  Anne Kostalas (@viewfromalake) reported 11 minutes ago from Montréal, Quebec

  @Skype both me and husband woke up to Skype sign out, passwords not accepted and now blocked. WTF? Only way to contact my 96 year old mum in England. Help?

• 
  Gaurav Gaur (@GauravGaur1986) reported 11 minutes ago

  @Microsoft I need substitute of @Skype to make calls from india to abroad phone numbers. Kindly help 🙏 @MicrosoftIndia

• 
  RAMSQUIAT (@ramsquiat) reported 13 minutes ago

  @Skype is charging me $3.49 over and over again for a service I’m not able to use through @Apple subscriptions. Everytime I try to cancel they charge me again. Please fix this.

• 
  Onne Vegter (@OnneVegter) reported 16 minutes ago

  @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

• 
  mister magnificent (@iBeLikeWater) reported 19 minutes ago

  @SkypeSupport @Skype I was asked to send a direct message a couple of days ago. And I have been chatting with someone. And they stopped replying before my issue was resolved. I'm having issues with the translator. Why do you keep deleting my tweets?

• 
  Rebecca Cuthbert is on submission (@RebeccaJCuth) reported 20 minutes ago

  @Skype how do I get a hold of someone to help me? The robots keep sending me back to the sign in page. #customerservice

• 
  JOSH HACKING TECH (@JOSH_FX_HACKIN) reported 25 minutes ago

  @zest22 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT

• 
  VanBttm (@VanBttm26) reported 26 minutes ago

  @Skype @SkypeSupport Hi I need help with my Skype account please get back to me?

• 
  SporeRose ⭐️🌙🌟 (@SporeRose) reported 26 minutes ago

  @HimeMysti @Skype Skype's already shut down. Plus, you couldn't really build a community on there.

• 
  Ravi Karkara (@ravikarkara) reported 27 minutes ago

  @evroppa3 @BillyM2k @Skype Let me try login in

• 
  Syed Muhammad Tariq Hussain 🇸🇩🇹🇷🇵🇰 (@SmTariq20) reported 29 minutes ago

  @Skype could you please resolve my issue, my skype subscribed number incoming calls are not working, my number ringing busy.

• 
  PriyaM (@priyamistryT1) reported 31 minutes ago

  @Skype I have paid for a subscription to call international numbers but it is not working correctly. I need to speak to someone about this and get a refund.

• 
  J.C. Manning (@jcmanning_sp) reported 35 minutes ago

  No solutions whatsoever, $20 less in my account, cannot make the important phone call, 3+ hours with support with no resolutions. I am very angry. I want a refund and I am looking into alternative apps. FIX your program. @SkypeSupport @Skype #ScamAlert #badservice 3/3

• 
  Unlimited_Investor 🇧🇯 🇳🇬 (@Investor_hifex) reported 39 minutes ago

  @Skype please help me, am in your Dm

• 
  Bizcochada (@bizcochada) reported 42 minutes ago

  @Skype what is you US support number? I need to TALK to someone about an issue I’m having

• 
  Jay B. Panchal (@JayBPanchal1) reported 44 minutes ago

  Is @Skype @SkypeSupport down?

• 
  John Kelley (@freethelemmings) reported 44 minutes ago

  When your job uses both @Skype and @MicrosoftTeams it's a lot like when you change cable companies and the new company literally rips out any of the old existing connections just to make the other company's life hell if they ever have to hook up service again. #GetYourOwnSandbox

• 
  Sandie Markle (@SandieMarkle) reported 44 minutes ago

  @Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

• 
  Rahman Rezaei (@RahmanRezaei15) reported 46 minutes ago

  @Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:

• 
  Carl McGovern (@mortgagecarl) reported 47 minutes ago

  Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

• 
  Tanya Joosten (@tjoosten) reported 50 minutes ago

  So after years of not using @skype (probably for 15 years), I get a charge notification for Skype Number, 12 month subscription, $29.94, Paypal, Delivered. My ability to get ahold of @skype or get help = 0. Anyone know what's up?

• 
  Crosspatch-ish 🇺🇸 (@VictorishB123) reported 51 minutes ago

  @JazzShaw @Skype @Microsoft Got one of those local TV channel consumer help shows?

• 
  Nadeem Yousuf Mir🍁 (@Snowleopard4U) reported 51 minutes ago

  Wasn't expecting this from @Skype i subscribed twice for Skype number money gets debited but skype number is unavailable @SkypeSupport please help

• 
  Jean Thoensen 🗳️🎓🍫 (@JeanThoensen) reported 53 minutes ago

  Hey @Skype your chat feature for tech support counts down my position in queue, then sits on “1” forever. How can I get support through chat? I didn’t switch focus to other windows. Wasted a lot of time on this.

• 
  Brian (@fuelbot) reported 54 minutes ago

  @Skype is a miserable service with abysmal customer service. The worst.

• 
  ChristmasTIME KeystonePRIME (@KeystonePRIME) reported 57 minutes ago

  So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.