Skype status: messaging issues and outage reports
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Full Outage Map
Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.
Problems in the last 24 hours
The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Skype Issues Reports
Latest outage, problems and issue reports in social media:
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Onne Vegter (@OnneVegter) reported@Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!
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mister magnificent (@iBeLikeWater) reported@Skype I'm using the translator but it's only working for the other person. My settings are for English and it's appearing correctly in the notifications. But not in the chat itself. How do I fix this?
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Luis Carrasco (@luiscarrascob) reported@RockycoonUK @Skype It should not be doing that. Fix is coming
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mister magnificent (@iBeLikeWater) reported@skype @SkypeSupport I have an ongoing message thread but whoever I was talking with stopped replying. Re: my translator not working. I need this to be fixed
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Punished Seidhr (@PSeidhr) reported@TheGrandZero @Skype No, it was terrible.
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Jack Epner (@GenLeading) reported@Skype Can you PLEASE resolve a bug that's been posted about for years on MS Support forums where Skype kills all other audio when using bluetooth headsets? There are threads closed out from a year ago, yet the issue persists, and many have reported it.
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Amin Jorati (@aminjorati) reported@Skype your support the #IranRevolution by offering free calls at a time the internet has been shut down in the country was greatly appreciated. Alas it was too short lived, while the revolution and crackdown continue. Any chance you'd like to renew your support?
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J.C. Manning (@jcmanning_sp) reportedNo solutions whatsoever, $20 less in my account, cannot make the important phone call, 3+ hours with support with no resolutions. I am very angry. I want a refund and I am looking into alternative apps. FIX your program. @SkypeSupport @Skype #ScamAlert #badservice 3/3
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Haley Schuler-McCoin (@mccoin_haley) reported@Skype I paid for a Microsoft teams service so I could keep my Skype number, but then wasn't able to use it because I am not a business owner. I've been charged for 5 months and Microsoft has now refused my request for a refund. Is this really how Microsoft treats its users?
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karmkhanna (@karmkhanna) reportedIt is mind-blowing that @Microsoft is standing behind @MicrosoftTeams as an enterprise product. - Calls never connect - Major message synching issues between mobile and desktop - Super buggy Screw your AI offerings, fix basic software first my peeps or give us back @Skype.
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Robbie Ellis (@ellisrobbie) reportedOnce upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO
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IG (1M): @RealAimeeO (@RealAimeeO) reportedWhy is it so hard to get @Skype help ?
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Jay B. Panchal (@JayBPanchal1) reportedIs @Skype @SkypeSupport down?
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Dll_Hell (@dll_hell) reported@Microsoft @Skype why the hell on earth still there are no m1 version of Skype on Mac? Since you’re using electron what the problem to port it to native arm build of electron ?!
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Emma Barnes (@BarnesEmma0893) reported@sminaev2015 my @Skype isnt working help
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Anne Schoenmakers (@anneshealthnews) reported@Skype I have a problem with my account, but getting in touch with Skype is a challenge! I need my account for my work on neglected tropical diseases (NTDs). Could you please help out @SkypeSupport? #beatNTDs
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Shah Zahid (@zahid_9217) reported@Skype "I am having trouble resetting my password for my Skype account as I have forgotten it. Can you please assist me in the process?" It would be your most kindness Regards
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Llucifae (@llucifae) reportedNobody is as upset about @Skype shutting down than @nyaraVT in the big 2025….
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Alex Taran (@taran_alex) reported@Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying
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🇬🇧Dan Gleeballs Scambaiter🇬🇧 (@DanGleeballsYT) reported@Skype Why can I not use any of @surfshark VPN anymore with your service..? Both work fine on their own.. Please tell me how to amend this. I have tried every location possible on the VPN service and I cannot make any calls whatsoever
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상아 (@alinaaa_p) reported@Skype I can't access my account because the reset password code isn't being sent to my email. Idk why you make it so hard to speak to a rep. I can't prove my account because I don't have any contacts saved. I only used it for one purpose. Please help me access my account.
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misa (@misa0301) reported@Skype I can't make call. I have 27 minutes left, but you are asking more money. I think you have problem from the beginning of this month and still not yet solved. There is no support. What's going on?
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“Independent-Democrats” (@JD_West2006) reported@Skype Can’t play voicemail for months now. Updated app software to iPhone yesterday , still all voice messages show the seconds but NO Sound ! . Please help 🙏🏼
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ankit_sharma (@anki_s6) reported@Skype @GooglePlay @Paytm But my subscription is not yet activated.The money was deducted on the same day,Paytm shows a successful transaction. So where is the delay???? Please resolve this issue as soon as possible or else refund the amount. Not expected from these BIG Brands
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Mark Hillary 🤖👶📚🐶🇮🇪 (@markhillary) reported from São Paulo, São PauloHi @Skype @SkypeSupport it seems my account is locked and you asked me for my phone number to get a security code, but when I enter my number you say it's not valid - I can't get back in and I can't get the reset code - please help
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vishal shukla (@ivishalshukla) reported@satyanadella @Skype same on you due to your technical issue I missed my 15 year old number,as per your Skype policy in before April auto recharge should be there and fund was available in my account but due to your technical glitches I lost my number,please open your eyes.
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battlecatzzz (@battlecatzzzz) reported@NathanP32698248 @Skype always shut down skype after a call lol
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Benjamin Roussey (@BrousseyRoussey) reported@Skype I want to cancel my Skype subscription - how do I do this???????? Your help page is not helping!!!!!!!!!!!!
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David Pitcher (@Boriga6) reported@Bangkok__Mike @Skype I have used Yolla, reliable but not as cheap as Skype. My default if I have a problem is to use 00X prefix from AIS my provider. 003, 007, 008 etc I search to see which is the cheapest. I believe all networks have a prefix internet call option.
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Carl McGovern (@mortgagecarl) reportedCancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.