Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

City	Problem Type	Report Time
Wigan	Connection	21 days ago
Hamburg	Connection	5 months ago
Hamburg	Connection	5 months ago
Borken	Sign in	1 year ago
Caen	Video	1 year ago
London	Sign in	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✨Sarah Stramel✨ (@SarahStramel) reported 5 minutes ago

  @Skype can you help me?

• 
  Logan (@CMON_YOU_REDS) reported 8 minutes ago

  @Skype hi I'm trying to use your service for the first time. I need to make a call from Asia to UK. When I add UK monthly subscription I do not get asked for payment it just displays the options again. I've tried 20 times I can't buy. Please help need to make urgent call. Thanks

• 
  Punished Seidhr (@PSeidhr) reported 10 minutes ago

  @TheGrandZero @Skype No, it was terrible.

• 
  Marcelo (@mlarry63) reported 10 minutes ago

  @Skype The US Skype Number dont work. Doesn’t receive SMS. Can’t be assigned as Caller ID. Skype technical suponer doesn’t solve the problem for more than 10 days. Terrible

• 
  Robbie Ellis (@ellisrobbie) reported 12 minutes ago

  Once upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO

• 
  AOB (@aob_aobyrne) reported 12 minutes ago

  @Skype After updating my password on Saturday, I'm locked out of my account. I get a message saying 'We've detected activity that violates our Microsoft Services Agreement'. I sent a message explaining this to the provided address but to no avail. Anyone else had this problem?

• 
  mister magnificent (@iBeLikeWater) reported 13 minutes ago

  @Skype I'm using the translator but it's only working for the other person. My settings are for English and it's appearing correctly in the notifications. But not in the chat itself. How do I fix this?

• 
  Kevin Ranara (@KevinRanara) reported 15 minutes ago

  @Skype, your MacApp is slow and has bugs. Please fix :)

• 
  missPR21 (@earlatz21) reported 20 minutes ago

  @Skype please fix the video call issues here in the Philippines. We can't make video calls to the UK, US and other countries. 😧

• 
  shela selvya😘✝️❤️ (@shelaselvya) reported 21 minutes ago

  @sweetylem @Skype Talk to @LordHelp07 they helped me when support services wouldn’t help me🥺..

• 
  Roma.Viaggio (@sweetylem) reported 24 minutes ago

  @Aviva_Tabachnik @Skype @Microsoft Did you get any help? I even made another account and they locked that one too!

• 
  Jean Thoensen 🗳️🎓🍫 (@JeanThoensen) reported 27 minutes ago

  Hey @Skype your chat feature for tech support counts down my position in queue, then sits on “1” forever. How can I get support through chat? I didn’t switch focus to other windows. Wasted a lot of time on this.

• 
  Onne Vegter (@OnneVegter) reported 28 minutes ago

  @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

• 
  Gaurav Gaur (@GauravGaur1986) reported 29 minutes ago

  @Microsoft needing support to setup substitute of @Skype manager. The @MicrosoftTeams is totally new to me. Pl help urgently.

• 
  kat b. (@callmekat_xo) reported 40 minutes ago

  @Skype hi, my subscription is not working. It does not ring & cuts off when attempting to call

• 
  Sweepout (@SweepoutG) reported 41 minutes ago from Kokomo, Indiana

  @Skype You need to fix your ios app! The give feedback button wont even work. I am deleting Skype for now. Spam has gone rampant on there the last few days and there is no report as spam button just leave group.

• 
  B. Dean Berry (@KeystonePRIME) reported 47 minutes ago

  @Sarge_73Z28 @Skype Discord by Microsoft! Hey guys, it's so broken it can't be used, so.... It's fixed! Give us $6!

• 
  Heloisa Zero (@hzero) reported 50 minutes ago

  @Skype Trying to solve a puzzle. My subscription got cancelled for no apparent reason. Cannot get any answers on your site as chat does not respond.Sent some direct messages. Help!

• 
  Autistic Addie 🍉😷🇵🇸💜 (@ghostonthstereo) reported 51 minutes ago

  @Skype @GroupMe please help

• 
  CLIVE SHERER (@CliveSherer) reported 52 minutes ago

  @Skype Why don't you have a decent customer support service? Or ANY support service.......

• 
  Anne Schoenmakers (@anneshealthnews) reported 52 minutes ago

  @Skype I have a problem with my account, but getting in touch with Skype is a challenge! I need my account for my work on neglected tropical diseases (NTDs). Could you please help out @SkypeSupport? #beatNTDs

• 
  A 🤖 (@mkdirydev) reported 52 minutes ago

  Skype web calling isn't working, and I still have active credits. This feels like a scam. I keep getting a "please register your Skype ID" error. Please fix your ****. @Skype @MicrosoftTeams

• 
  Kattarina Nekomia_PNGtuber_Pushing for Affiliate (@TheKoolKoolKatt) reported 54 minutes ago

  @HimeMysti @Skype Sadly Skype already shut down on may of 2025… there’s Slack and TeamSpeak but I have no idea how teamspeak works

• 
  “Independent-Democrats” (@JD_West2006) reported 56 minutes ago

  @Skype Can’t play voicemail for months now. Updated app software to iPhone yesterday , still all voice messages show the seconds but NO Sound ! . Please help 🙏🏼

• 
  Lidia R (@lr123456789101) reported 56 minutes ago

  @Skype I DMed you 2 days ago and haven't heard back. Please check your messages as I had to set up a Twitter account just to contact your customer service - your live chat doesn't work nor does Facebook. I need help with canceling a subscription.

• 
  J E F F (@run_around_) reported 56 minutes ago

  .@Zoom @Skype @Webex how have none of y’all figured out a way to eliminate the awkward lag when your service is used for tv interviews???

• 
  상아 (@alinaaa_p) reported 58 minutes ago

  @Skype I can't access my account because the reset password code isn't being sent to my email. Idk why you make it so hard to speak to a rep. I can't prove my account because I don't have any contacts saved. I only used it for one purpose. Please help me access my account.

• 
  Bizcochada (@bizcochada) reported 58 minutes ago

  @Skype I need help. I want to talk to a live person. For the life of me I can’t get a human being to help me!!

• 
  Alex Taran (@taran_alex) reported 59 minutes ago

  @Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying

• 
  ahar9415 (@ahar9415) reported 1 hour ago

  @Skype I paid for credits,$ has been taken from my cc BUT I can't make call. Pls help.