Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Connection	12 hours ago
Wigan	Connection	3 months ago
Hamburg	Connection	7 months ago
Hamburg	Connection	7 months ago
Borken	Sign in	1 year ago
Caen	Video	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  missPR21 (@earlatz21) reported 3 minutes ago

  @Skype please fix the video call issues here in the Philippines. We can't make video calls to the UK, US and other countries. 😧

• 
  Mike Raymond (@mikeofkorea) reported 3 minutes ago

  No idea why, but all my contacts on @Skype disappeared. How on earth?? I need a snowplow service, but I never memorized that couple's number. What a bother. Once a year number, you know. Skype is sometimes more trouble than it's worth.

• 
  Mercedes (@MercedesBiA) reported 5 minutes ago

  @Skype my account has been crashing on me for a day and now I am blocked from my account. Please help I need it for work

• 
  Bizcochada (@bizcochada) reported 6 minutes ago

  @Skype I need help. I want to talk to a live person. For the life of me I can’t get a human being to help me!!

• 
  Mark Hillary 🤖👶📚🐶🇮🇪 (@markhillary) reported 9 minutes ago from São Paulo, São Paulo

  Hi @Skype @SkypeSupport it seems my account is locked and you asked me for my phone number to get a security code, but when I enter my number you say it's not valid - I can't get back in and I can't get the reset code - please help

• 
  Rahman Rezaei (@RahmanRezaei15) reported 10 minutes ago

  @Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:

• 
  Rahman Rezaei (@RahmanRezaei15) reported 10 minutes ago

  After this message, they did not reply to my messages any more. Many of my friends and colleagues have had the same issue with @Skype

• 
  Robbie Ellis (@ellisrobbie) reported 11 minutes ago

  Once upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO

• 
  Shah Zahid (@zahid_9217) reported 17 minutes ago

  @Skype "I am having trouble resetting my password for my Skype account as I have forgotten it. Can you please assist me in the process?" It would be your most kindness Regards

• 
  Crosspatch-ish 🇺🇸 (@VictorishB123) reported 18 minutes ago

  @JazzShaw @Skype @Microsoft Got one of those local TV channel consumer help shows?

• 
  Dave (@David30193807) reported 20 minutes ago

  @wanderleihuttel @Skype @Microsoft sorry about that mate,I also had same issue😥support team couldn't help me but thanks to metafix_101 0n Instagram and telegram he helped, me reach out to him.

• 
  Itzel Alcaraz (@Luniitzy) reported 20 minutes ago

  @Skype Hi, I have trouble viewing received messages. Can u help me?

• 
  Dyno8man (@Dyno8man) reported 24 minutes ago

  @Microsoft @Skype I'm calling you out on your bullshit. YOUR Skype app is being freshly installed on YOUR computer from YOUR app store, and it's telling me that something is missing, and can't boot the app. Forget about YOUR help center, that doesn't help for ****. **** you.

• 
  Onne Vegter (@OnneVegter) reported 27 minutes ago

  @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

• 
  B. Dean Berry (@KeystonePRIME) reported 30 minutes ago from Northvue, Pennsylvania

  So, it's been a long time, but when did @Skype become a combination of expensive to use, completely unintuitive, and broken?

• 
  thisisnazy (@Thisisnazy) reported 32 minutes ago

  @Skype Pls free skype subscription for Iran landlines! The internet is down there!

• 
  Gaurav Gaur (@GauravGaur1986) reported 34 minutes ago

  @Microsoft I need substitute of @Skype to make calls from india to abroad phone numbers. Kindly help 🙏 @MicrosoftIndia

• 
  J.C. Manning (@jcmanning_sp) reported 36 minutes ago

  @Skype @SkypeSupport Your service sucks. I enter Skype after some months, purchase $10 of credit. Then it asks me to confirm my identity and change my password TWICE, which I do. I try to call someone and my account gets locked. Important call btw. After 2 hours with support 1/3

• 
  Yeki (@JustGotHere2016) reported 38 minutes ago

  @Skype We cannot contact our families in Iran as the internet is shot down by IRI. Will u support #IranProtests2020 by making calls to lines and cells in Iran free of charge? #مهسا_امینی

• 
  Kevin Ranara (@KevinRanara) reported 41 minutes ago

  @Skype, your MacApp is slow and has bugs. Please fix :)

• 
  Ó Gaff Mór (@Cocavan11) reported 42 minutes ago

  @Skype General Question to the TwitterVerse: Is Skype support as incompetent and as utterly unreachable as it seems to be or is there a secret to getting a human to deal with what Skype has made into an absurdly complex problem?

• 
  Ντόκτορ Χλαμυδομόνας (@chlamydomonadas) reported 43 minutes ago

  @Skype @Microsoft Skype isn't loading on windows 10 after the last windows update. I uninstalled the app and then re-installed it and the problem continues

• 
  CLIVE SHERER (@CliveSherer) reported 46 minutes ago

  @skype why dont you have a proper customer help system?

• 
  Becky Coldrick (@BeckyColdrick) reported 49 minutes ago

  @Skype I've received some emails that appear legitimate about orders I have placed. I haven't placed any orders. Please help.

• 
  It's Michael, really. (@gmpoet_) reported 50 minutes ago

  @Microsoft should hire me so I can fix whatever bullshit @Skype foreign currency scam is going on. It's ludicrous that I can't delete my Skype account THAT I NEVER USE BECAUSE SKYPE SUCKS without deleting my entire MSFT account (which I mostly never use).

• 
  Raymond Rios (@RiosRay) reported 50 minutes ago

  Is @skype having issues? I can’t make calls using the app #skype What’s wrong?

• 
  🇬🇧Dan Gleeballs Scambaiter🇬🇧 (@DanGleeballsYT) reported 53 minutes ago

  I miss the simplicity of @Skype ‘Heres an easy to use calling package that suits what you want. Here’s a number in the area you want. Away you go’ Tried teams & it was terrible to use.. Not user friendly at all & the amount of hurdles you have to go through is insane

• 
  emily morgan polaski (@EmilyPolaski45) reported 53 minutes ago

  @Skype says your serrvers are down? never happened before. Whats up ? when will it be fixed?

• 
  Andrew M. Németh (@AndrewMNemeth) reported 54 minutes ago from Laurinburg, North Carolina

  I say I’m alright, but deep down, I miss using @Skype on Xbox One.

• 
  The Foremoststore (@foremoststore) reported 56 minutes ago

  I bought a @Skype number and share it with my clients, when they call the number they got a "this number is not in use" ring. Can anyone help me? @SkypeSupport has a pathetic support service, I have been trying to contact them for 4 hours but it ends up by stuck in a queue. :(