Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  altmary (@altmary) reported 4 minutes ago

  .@Skype I’m paying for Skype phone number. I can’t receive phone calls. I’ve tried your bot support oh sorry “Virtual”. I’ve done that “support” list, tried “support” more bots!, but I’m paying for phone # that still isn’t receiving calls. Any humans I can get help from?

• 
  edger dad (@SKaroona) reported 6 minutes ago

  hey @Skype @Microsoft please help fix. Video on Skype to Skype calls isn't working for users in the Philippines when calling non-Philippine users.

• 
  LINDAlau (@lindamartineos) reported 9 minutes ago

  @pinklfoyd @Skype Talk to @LordFarha they helped me when support services wouldn’t help me🥺..

• 
  ChristmasTIME KeystonePRIME (@KeystonePRIME) reported 12 minutes ago

  So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.

• 
  ⚡Tsynk Z. ZVoin (@VoinTsynk) reported 13 minutes ago

  Welp, I suppose it's time to go back to @Skype since @discord is down.

• 
  Jean Thoensen 🗳️🎓🍫 (@JeanThoensen) reported 14 minutes ago

  Hey @Skype your chat feature for tech support counts down my position in queue, then sits on “1” forever. How can I get support through chat? I didn’t switch focus to other windows. Wasted a lot of time on this.

• 
  SafeMoonBen🎗️ (@SafeMoonBen32) reported 15 minutes ago

  Am I the only one having major battery issues when using #skype for #iOS - like 30%🪫in 10 min video call! @Skype

• 
  missPR21 (@earlatz21) reported 16 minutes ago

  @Skype please fix the video call issues here in the Philippines. We can't make video calls to the UK, US and other countries. 😧

• 
  JOSH HACKING TECH (@JOSH_FX_HACKIN) reported 17 minutes ago

  @melisac18433439 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT

• 
  Jay B. Panchal (@JayBPanchal1) reported 19 minutes ago

  Is @Skype @SkypeSupport down?

• 
  Onne Vegter (@OnneVegter) reported 19 minutes ago

  @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

• 
  Jyotishko Das (@DasJyotishko) reported 19 minutes ago

  @SkypeSupport @Skype Using your service since the last decade and now it getting crazier by the day. Just made a purchase to call and the amount has been debit from my credit card but the minutes are not credited to my account yet. Extremely dissatisfied.

• 
  Steve Green (@ukitspecialist) reported 20 minutes ago

  @Skype can you tell me when you will fix the problem of video calling from UK to Philippines. This has been down for over 3 weeks, reported to you and no response

• 
  shela selvya😘✝️❤️ (@shelaselvya) reported 21 minutes ago

  @sweetylem @Skype Talk to @LordHelp07 they helped me when support services wouldn’t help me🥺..

• 
  Tyler Whitten (@TylerWhitten4) reported 23 minutes ago

  @Skype What the hell is going on with your sign up? I’ve had to do verification after verification for 30 mins now and I’ve passed every. single. test. Gotta fix it.

• 
  상아 (@alinaaa_p) reported 29 minutes ago

  @Skype I can't access my account because the reset password code isn't being sent to my email. Idk why you make it so hard to speak to a rep. I can't prove my account because I don't have any contacts saved. I only used it for one purpose. Please help me access my account.

• 
  Dhiraj Matai (@DhirajMatai) reported 32 minutes ago

  @MicrosoftHelps @Skype Incoming calls turns out to missed calls, none is able to reach me on Skype call, outgoing calls working well. Pls help, tried “Report a problem” but no luck.

• 
  EGP (@CruelesEd) reported 34 minutes ago

  @Skype I have an issue on my Android and Skype becoming active without my consent when I am on calls via my regular number paid to my cellphone provider. Is this normal now? #datasecurity #help

• 
  Andrew Tucker (@AndyTucker80) reported 34 minutes ago

  Can someone at @Skype tell me how I can get an account issue resolved when chat freezes at position 1 and no other contact method is apparently available to me

• 
  Lidia R (@lr123456789101) reported 37 minutes ago

  @Skype I DMed you 2 days ago and haven't heard back. Please check your messages as I had to set up a Twitter account just to contact your customer service - your live chat doesn't work nor does Facebook. I need help with canceling a subscription.

• 
  Dyno8man (@Dyno8man) reported 38 minutes ago

  @Microsoft @Skype I'm calling you out on your bullshit. YOUR Skype app is being freshly installed on YOUR computer from YOUR app store, and it's telling me that something is missing, and can't boot the app. Forget about YOUR help center, that doesn't help for ****. **** you.

• 
  Carl McGovern (@mortgagecarl) reported 47 minutes ago

  @ViberHelp @Skype It was. @Viber help seemed to blame everyone but themselves. Been with them for 10 years too.

• 
  Kevin Ranara (@KevinRanara) reported 49 minutes ago

  @Skype, your MacApp is slow and has bugs. Please fix :)

• 
  Brad Case (@thebradcase) reported 50 minutes ago

  @Skype I purchased a Skype number but have been getting calls from the old adverts of the previous number owner. It's been a constant pain and I'm unable to use this number for my business! I can't seem to get anyone for months via help!?! What can I do?

• 
  Sandie Markle (@SandieMarkle) reported 54 minutes ago

  @Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

• 
  Sahar (@Sahar48513936) reported 54 minutes ago

  In Iran, the Internet is completely down today, and the People are being massacred on the streets. Please share our voice with the world. #RetweeetPlease #MahsaAmini #Oplran @Skype

• 
  Winter is rehearsing the shortest day. (Dan) (@ruderedhead) reported 55 minutes ago

  .@skype #skype Your product has become too unreliable to use for business. I CAN'T SHUT IT DOWN WITH TASK MANAGER. That is a problem when a program is unresponsive. And yours is unresponsive a lot. Made me late to a meeting today. #byeskype

• 
  Jazz Shaw (@JazzShaw) reported 57 minutes ago

  Been going down a rabbit hole. Anyone know (from experience, not the lies published online) how to cancel your @Skype account and stop them charging you without them threatening to cancel your @Microsoft account? Such a scam and it's almost impossible.

• 
  nargis gandhy 🇮🇳 (@GandhyNargis) reported 57 minutes ago

  @Skype @SkypeSupport Pls see the screenshot attached when tagged @skype I don’t want to merge my contacts and I’m not able to login without skipping that step! Kindly revert.

• 
  Syed Muhammad Tariq Hussain 🇸🇩🇹🇷🇵🇰 (@SmTariq20) reported 60 minutes ago

  @Skype could you please resolve my issue, my skype subscribed number incoming calls are not working, my number ringing busy.