Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

City	Problem Type	Report Time
Wigan	Connection	2 months ago
Hamburg	Connection	6 months ago
Hamburg	Connection	6 months ago
Borken	Sign in	1 year ago
Caen	Video	1 year ago
London	Sign in	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrinal Jha (@MrinalJ38474576) reported 2 minutes ago

  @Skype I have very terrible experience of using Skype services. Payment deduct but I can't use the service , c care waiting me on 1 hour still they don't solve the problem. Seriously regret to connect with Skype.

• 
  A 🤖 (@mkdirydev) reported 3 minutes ago

  Skype web calling isn't working, and I still have active credits. This feels like a scam. I keep getting a "please register your Skype ID" error. Please fix your ****. @Skype @MicrosoftTeams

• 
  rizz witherspoon 💌 (@katyascig) reported 4 minutes ago

  @masc_simp @Skype it's kinda infuriating @Skype please help us

• 
  Dyno8man (@Dyno8man) reported 4 minutes ago

  @Microsoft @Skype I'm calling you out on your bullshit. YOUR Skype app is being freshly installed on YOUR computer from YOUR app store, and it's telling me that something is missing, and can't boot the app. Forget about YOUR help center, that doesn't help for ****. **** you.

• 
  Becky Coldrick (@BeckyColdrick) reported 7 minutes ago

  @Skype I've received some emails that appear legitimate about orders I have placed. I haven't placed any orders. Please help.

• 
  CLIVE SHERER (@CliveSherer) reported 9 minutes ago

  @skype Is anyone else having trouble with these thieves? Confuse you over subscriptions vs. auto renew then keep taking money even though auto-renew is not enabled.

• 
  Sandie Markle (@SandieMarkle) reported 9 minutes ago

  @Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

• 
  Luis Carrasco (@luiscarrascob) reported 13 minutes ago

  @PAHolder @bing @Skype Hey Peter. The bug should’ve been fixed on Friday. If you don’t mind, please PM me, let’s fix this for you

• 
  Wish for love (@Fifinefairy) reported 15 minutes ago

  @Skype Does anyone check your mailbox? My Skype number has been compromised and getting scam phone calls constantly- I need help

• 
  The Foremoststore (@foremoststore) reported 15 minutes ago

  I bought a @Skype number and share it with my clients, when they call the number they got a "this number is not in use" ring. Can anyone help me? @SkypeSupport has a pathetic support service, I have been trying to contact them for 4 hours but it ends up by stuck in a queue. :(

• 
  JOSH HACKING TECH (@JOSH_FX_HACKIN) reported 20 minutes ago

  @melisac18433439 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT

• 
  Dusk (@Dusky_Knight) reported 23 minutes ago

  @ILikeBatsTho @spinelessaisha @Skype Skype got shut down last year.

• 
  J.C. Manning (@jcmanning_sp) reported 25 minutes ago

  @Skype @SkypeSupport Your service sucks. I enter Skype after some months, purchase $10 of credit. Then it asks me to confirm my identity and change my password TWICE, which I do. I try to call someone and my account gets locked. Important call btw. After 2 hours with support 1/3

• 
  misa (@misa0301) reported 28 minutes ago

  @Skype I can't make call. I have 27 minutes left, but you are asking more money. I think you have problem from the beginning of this month and still not yet solved. There is no support. What's going on?

• 
  Jimmy Tighe (@jimmytighetighe) reported 28 minutes ago

  Hey, @ATT, I'm currently abroad and trying to get a hold of you to help unlock my device. Been trying to call through @Skype

• 
  Nick (@NickBungay) reported 28 minutes ago

  Let it be known: someone steals your account with @Skype, changed the email so you can’t access it, @Microsoft won’t help you. You need access to the account or have to fill out forms that go nowhere. If anyone knows how to uncover cr*****@emlpro.com send it my way. I wanna sue.

• 
  Duke (@StephenPDawson) reported 30 minutes ago

  @Skype You’ve disconnected me on Skype chat help room!!! 😡😡 Please call me as soon as possible

• 
  Alex Taran (@taran_alex) reported 37 minutes ago

  @Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying

• 
  mister magnificent (@iBeLikeWater) reported 37 minutes ago

  @SkypeSupport @Skype I was asked to send a direct message a couple of days ago. And I have been chatting with someone. And they stopped replying before my issue was resolved. I'm having issues with the translator. Why do you keep deleting my tweets?

• 
  ChristmasTIME KeystonePRIME (@KeystonePRIME) reported 38 minutes ago

  So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.

• 
  RAMSQUIAT (@ramsquiat) reported 44 minutes ago

  @Skype is charging me $3.49 over and over again for a service I’m not able to use through @Apple subscriptions. Everytime I try to cancel they charge me again. Please fix this.

• 
  Luis Carrasco (@luiscarrascob) reported 44 minutes ago

  @RockycoonUK @Skype It should not be doing that. Fix is coming

• 
  Unlimited_Investor 🇧🇯 🇳🇬 (@Investor_hifex) reported 44 minutes ago

  @Skype please help me, am in your Dm

• 
  CLIVE SHERER (@CliveSherer) reported 51 minutes ago

  @Skype Why don't you have a decent customer support service? Or ANY support service.......

• 
  Lawrence Lee (@PonderSilver) reported 52 minutes ago

  @Skype I'm having issues sending and receiving messages. It is not qn internet connectivity issue on my end. I have Uninstalled and reinstalled. Maybe an issue with your updwte?

• 
  Onne Vegter (@OnneVegter) reported 52 minutes ago

  @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

• 
  Sweepout (@SweepoutG) reported 52 minutes ago from Kokomo, Indiana

  @Skype You need to fix your ios app! The give feedback button wont even work. I am deleting Skype for now. Spam has gone rampant on there the last few days and there is no report as spam button just leave group.

• 
  Mark Hillary 🤖👶📚🐶🇮🇪 (@markhillary) reported 54 minutes ago from São Paulo, São Paulo

  Hi @Skype @SkypeSupport it seems my account is locked and you asked me for my phone number to get a security code, but when I enter my number you say it's not valid - I can't get back in and I can't get the reset code - please help

• 
  Yeki (@JustGotHere2016) reported 58 minutes ago

  @Skype We cannot contact our families in Iran as the internet is shot down by IRI. Will u support #IranProtests2020 by making calls to lines and cells in Iran free of charge? #مهسا_امینی

• 
  Steve Green (@ukitspecialist) reported 59 minutes ago

  @Skype can you tell me when you will fix the problem of video calling from UK to Philippines. This has been down for over 3 weeks, reported to you and no response