Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Connection	4 days ago
Wigan	Connection	3 months ago
Hamburg	Connection	7 months ago
Hamburg	Connection	7 months ago
Borken	Sign in	1 year ago
Caen	Video	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Itzel Alcaraz (@Luniitzy) reported 2 minutes ago

  @Skype Hi, I have trouble viewing received messages. Can u help me?

• 
  Heloisa Zero (@hzero) reported 2 minutes ago

  @Skype Trying to solve a puzzle. My subscription got cancelled for no apparent reason. Cannot get any answers on your site as chat does not respond.Sent some direct messages. Help!

• 
  Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported 4 minutes ago

  .@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.

• 
  Ó Gaff Mór (@Cocavan11) reported 4 minutes ago

  @Skype Skype comprises a combo of morons, idiots, & imbeciles. There's no way to contact anyone to correct an absurdly grotesque problem created by the above mentioned morons, idiots, & imbeciles. God save us from Know-It-All Techies! PERSIST! RESIST! RAGE! RETWEET!

• 
  A 🤖 (@mkdirydev) reported 7 minutes ago

  Skype web calling isn't working, and I still have active credits. This feels like a scam. I keep getting a "please register your Skype ID" error. Please fix your ****. @Skype @MicrosoftTeams

• 
  Rahman Rezaei (@RahmanRezaei15) reported 7 minutes ago

  @Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:

• 
  Brian (@fuelbot) reported 7 minutes ago

  @Skype is a miserable service with abysmal customer service. The worst.

• 
  Mike Raymond (@mikeofkorea) reported 11 minutes ago

  No idea why, but all my contacts on @Skype disappeared. How on earth?? I need a snowplow service, but I never memorized that couple's number. What a bother. Once a year number, you know. Skype is sometimes more trouble than it's worth.

• 
  Roma.Viaggio (@sweetylem) reported 13 minutes ago

  It is close to impossible to write an online review for @Skype. Their customer service is a joke! They reply at 4 in the morning just trying to take you off the social media. My account was locked for no reason, I was sent to a loop to find help. Nobody is answering on chat

• 
  Roma.Viaggio (@sweetylem) reported 13 minutes ago

  @Skype @Deepakbayofads My account is locked too for no reason. The chat kept me waiting forever and I never got to “chat”.You have a terrible new team at Skype. I use my account to call my elderly mother. She doesn’t have internet access and you cut off my only communication route. Brutal brutal brutal

• 
  Ó Gaff Mór (@Cocavan11) reported 16 minutes ago

  @Skype General Question to the TwitterVerse: Is Skype support as incompetent and as utterly unreachable as it seems to be or is there a secret to getting a human to deal with what Skype has made into an absurdly complex problem?

• 
  nargis gandhy 🇮🇳 (@GandhyNargis) reported 21 minutes ago

  @Skype @SkypeSupport Hey Skype, Why is no one helping with the issue? Kindly revert how do I circumvent merging contacts and proceed to using the app? Thx

• 
  Alex Taran (@taran_alex) reported 23 minutes ago

  @Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying

• 
  Luis Carrasco (@luiscarrascob) reported 23 minutes ago

  @PAHolder @bing @Skype Hey Peter. The bug should’ve been fixed on Friday. If you don’t mind, please PM me, let’s fix this for you

• 
  Logan (@CMON_YOU_REDS) reported 24 minutes ago

  @Skype hi I'm trying to use your service for the first time. I need to make a call from Asia to UK. When I add UK monthly subscription I do not get asked for payment it just displays the options again. I've tried 20 times I can't buy. Please help need to make urgent call. Thanks

• 
  Steve Green (@ukitspecialist) reported 24 minutes ago

  @Skype can you tell me when you will fix the problem of video calling from UK to Philippines. This has been down for over 3 weeks, reported to you and no response

• 
  Amin Jorati (@aminjorati) reported 26 minutes ago

  @Skype your support the #IranRevolution by offering free calls at a time the internet has been shut down in the country was greatly appreciated. Alas it was too short lived, while the revolution and crackdown continue. Any chance you'd like to renew your support?

• 
  Tim Vandenhoek (@timvdhk) reported 26 minutes ago

  @Skype Cant' get in my account- need a 7 digit code, but keep being sent 6 digits..... Help please

• 
  Bizcochada (@bizcochada) reported 26 minutes ago

  @Skype I need help. I want to talk to a live person. For the life of me I can’t get a human being to help me!!

• 
  AOB (@aob_aobyrne) reported 29 minutes ago

  @Skype After updating my password on Saturday, I'm locked out of my account. I get a message saying 'We've detected activity that violates our Microsoft Services Agreement'. I sent a message explaining this to the provided address but to no avail. Anyone else had this problem?

• 
  信道 （しんどう）⁷ (@wangubaagu) reported 33 minutes ago

  @Skype So how many hours do I have to wait for you to send me my login code? Thank God it's not an important conference. Skype is not to be trusted, obviously.

• 
  Luis Carrasco (@luiscarrascob) reported 34 minutes ago

  @PAHolder @bing @Skype Might be able to fix this today-monday

• 
  Punished Seidhr (@PSeidhr) reported 36 minutes ago

  @TheGrandZero @Skype No, it was terrible.

• 
  Roma.Viaggio (@sweetylem) reported 36 minutes ago

  They never give you a phone number for customer service and they don’t help anyone. The lazy customer service just locks the accounts to avoid doing any work. I was using @Skype paid services & now you won’t get a penny out of me. @Microsoft if you give a damn, @SkypeSupport

• 
  Sandie Markle (@SandieMarkle) reported 45 minutes ago

  @Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

• 
  Onne Vegter (@OnneVegter) reported 45 minutes ago

  @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

• 
  misa (@misa0301) reported 47 minutes ago

  @Skype I can't make call. I have 27 minutes left, but you are asking more money. I think you have problem from the beginning of this month and still not yet solved. There is no support. What's going on?

• 
  battlecatzzz (@battlecatzzzz) reported 51 minutes ago

  @NathanP32698248 @Skype always shut down skype after a call lol

• 
  Dave (@David30193807) reported 53 minutes ago

  @wanderleihuttel @Skype @Microsoft sorry about that mate,I also had same issue😥support team couldn't help me but thanks to metafix_101 0n Instagram and telegram he helped, me reach out to him.

• 
  SafeMoonBen🎗️ (@SafeMoonBen32) reported 59 minutes ago

  Am I the only one having major battery issues when using #skype for #iOS - like 30%🪫in 10 min video call! @Skype