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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ródos, South Aegean 1
Belo Horizonte, MG 1
Jewar, UP 2
Colorado Springs, CO 1
South Point, Mont Fleuri 1
Bismarck, ND 1
Noida, UP 3
Greater Noida, UP 2
Zahlé, Béqaa 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • karrisaarinen
    Karri Saarinen (@karrisaarinen) reported

    @gustaf @ycombinator @SlackHQ I’d say Slack. Haven’t really experienced those issues you mention. Unless my internet is very bad. iMessage/whatsapp overly phone and counterparty focused so I’m more often wondering if the message actually got delivered or not and if the problem is me or them. Slack is more of a server and it doesn’t send the message if it doesn’t work.

  • wwitvoet
    Wouter Witvoet (@wwitvoet) reported

    @SlackHQ Been trying to migrate to Slack Enterprise Grid since January 28, only get non-descriptive errors and can't get anyone from your team on a Zoom for 15 mins to do the config. No help from support apart from reiterating the same URLs for SAML. What can you do to help?

  • edweirdsnowman
    Ash (@edweirdsnowman) reported

    @SlackHQ slack huddles has had video audio sync issues since it’s been launched. Please deploy at least 7 agents to fix this immediately.

  • asifmghafoor
    Asif (@asifmghafoor) reported

    Hi @SlackHQ out workspace (Spacious) has been deleted by mistake - no notification or emails or anything. We need this restored with history. Can someone please help? We have sent several support requests over the past few hours and no one has responded

  • shantanughosh
    Shantanu (@shantanughosh) reported

    @SlackHQ is the new Webex. Absolutely terrible performance and difficult to use on cellular networks in India now. I was so excited when the company I joined used Zoom instead on that terrible terrible productivity waste that was Webex. That’s slack now.

  • QuinnyPig
    Corey Quinn (@QuinnyPig) reported

    @samlambert @joshmgross It’s almost impossible to mention a bug in Slack and get anyone at @SlackHQ to fix it.

  • IncredibleTrade
    IT (@IncredibleTrade) reported

    Is @SlackHQ mobile app down?

  • rabmemari
    Rab Memari (@rabmemari) reported

    @chriskim_dev @Teknium No problem. I think its more of a @SlackHQ problem, but happy to check if I can fix it in Hermes and push a PR

  • kitayoshi_son
    Kitayoshi (@kitayoshi_son) reported

    @alphato_o @SlackHQ Even a sticky banner hanging on the workspace saying “Your workspace will be shutting down” on the chat page would be better. They could even use the UI components for the 90-day limit. Today’s behavior makes it seem like they just don’t care.

  • giskyexplorer
    Giuseppe Skyline (@giskyexplorer) reported

    @gustaf @SlackHQ Notifications are the bandaid for broken reliability. WhatsApp stays quiet because it works.

  • antonioventre_
    Antonio Ventre (@antonioventre_) reported

    A lot of companies in Hong Kong today got kicked out from shared @SlackHQ channels with clients etc However, Slack sent multiple emails to everyone back in February to move to Alibaba Cloud We did the migration in March, for 2 of our companies, and forced to do yearly plans (can’t do monthly subs with Alibaba Cloud) No major issues faced, apart from the fact that we doubled paid, since after the yearly payment they charged monthly again (but said that they will refund) If anyone has problems DM me, I have direct phone access with a representative and could fix this potentially asap

  • pizzaboy
    Dan (@pizzaboy) reported

    @karrisaarinen @SlackHQ Hey @karrisaarinen are the new project slack channels scoped to just that project I.e if you use the Linear slack bot in the channel will it only have access to issues and data from that project? I found that to be an issue a couple of months ago that the bot wasn’t able to be scoped down? Or was this a skill issue on my end

  • Beryl2021
    Beryl (@Beryl2021) reported

    @SlackHQ Same here. Our workspace is also showing as deleted and we're locked out. Billing is up to date and no one on our team triggered this. Glad to know we're not the only ones, but this is a major glitch. We’ve already reached out to support but haven't heard back yet 😢

  • grinich
    Michael Grinich (@grinich) reported

    @SlackHQ Please fix the rate limits. The current Slack API is practically useless since you reduced them.

  • 4kingtheworld
    kingoftheworld (@4kingtheworld) reported

    @antonioventre_ @SlackHQ Hey man, I’d really appreciate help getting Slack restored. I’ve got a company with 40 employees and it’s catastrophic man anything you can do to help Tried dming but it didn’t work

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