Slack Outage Map
The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Slack users affected:
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Multimedia
Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Greater Noida, UP | 1 |
| Lexington, MA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Srđan Prodanović
(@some1else) reported
@SlackHQ The knowledgebase looks really good! Though the UI surfaces a lot of the filtering abilities as is. My issue was having sort order carry over from a fringe query & having only perfect matches in results (i.e.: search for "front" doesn't match messages containing "frontlight").
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Stephanie C
(@steph_c113) reported
@SlackHQ I had trouble with my password. But deleting and reinstalling the app has worked!
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Kevin Boyd
(@Beryllium9) reported
@mygiantrobot @SlackHQ In fact, it failed to send me a notification properly two hours ago (an hour before that tweet) and I didn't receive it until just now. Something is rotten in app-land, and not just with the latest build version. Previous version had issues as well.
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X
(@dogehold055) reported
@SlackHQ Hey @SlackHQ audio microphone and video are not sync in recorded clip! Big delay Damage! and video upload is taking a long time (internet speed 10go up/down on my side)
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Geneva
(@MissGenevaG) reported
.@SlackHQ iOS app is really bothering me with this false “1” notification badge, please fix :)
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Andrew Ambrosino
(@ajambrosino) reported
@SlackHQ needs to stop with the whole usergroup:channel collision problem. @HipChat solved this years earlier and the Slack model is nonsensical
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Meaghan Elizabeth
(@m_lizzy) reported
Help me @SlackHQ! Out of nowhere today, my Slack notifications (which are set to the Ding tone) suddenly started alerting me with the iOS tri-tone 😩
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Amy Renkel
(@lookitsamdawg) reported
@SlackHQ I think my "unread mentions/more mentions" jump link is broken. Help?
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Mak Thái
(@dtlvan) reported
@SlackHQ I need to reset the cache using app settings in the Settings app but it won’t last. After using Slack in 30 ~ 45 mins, the issues occurs again & again.
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Pei Sze Wong
(@Pei_Sze) reported
@SlackHQ I have this bug on the app, on one specific channel where the notification badge will not clear away after reading the related messages. It appears to be stuck on unread even viewing it multiple times. Can you fix please?
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Stop Texas Suicides
(@StopTXSuicides) reported
hey @SlackHQ - we're trying to get through the help portal and it's not responsive - something going on?
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Mak Thái
(@dtlvan) reported
@SlackHQ 3. Sometimes, I cannot reply to channel or thread because of - Tap on a message, thread doesn’t show (similar to my first issue) - The composer bar disappears, there’s no way for it to display again.
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Lea Kissner
(@LeaKissner) reported
Hey, @SlackHQ folks, I'm not sure how else to file a bug for this, but Magic Link sign in seems to be broken. Password works. Pretty please fix. (I've got an Android phone, using 2FA through an app. Other folks tell me they have the same issue.)
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Mak Thái
(@dtlvan) reported
@SlackHQ My issues: 1. Cann’t switch channels using sidebar: after tapping on channel name, nothing happens. It got some delay & even if I taps on it many (X) times, after the channel is loaded successfully, it will be reloaded exactly X times by blinking 😔
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Shreek
(@FreakShreek) reported
@SlackHQ I am on Firefox Version 92.0. And Slack mac app crashes my Macbook pro, what's the fix for that?
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