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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 1
Greenville, SC 1
Morsang-sur-Orge, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • JonnyRingo711
    Jon "JonnyRingo" Williams ⓐ (@JonnyRingo711) reported

    Pretty please @SlackHQ stop making me find the channel again when I reopen the mobile app. I love you but it's terrible UX to have to find the channel everytime close my phone.

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    7a Getting eMail down to zero, loading the team of today's tasks and support in @SlackHQ.

  • Rayterrill
    Ray Terrill (@Rayterrill) reported

    ,@SlackHQ is clearly broken at least on mobile this morning. Maybe if they were using AgentForce like all the ads were saying it’d already be fixed or at least the status page would be accurate. 😤

  • TheNickRuffini
    Nick Ruffini 🇮🇹 (@TheNickRuffini) reported

    @SlackHQ I reached out a few days ago and no reply. I am missing a LOT of my channels on desktop. They just disappeared - but are still available on mobile. I cleared out the cache, restarted, re-installed, etc. Nothing is fixing it. Can you help please?

  • rebeurebel
    Lalbee (@rebeurebel) reported

    @SlackHQ you guys are mental. You barely warn your users about migration and delete 20% of your slack active orgs without repeated warnings? You guys think everyone reads your cute email newsletters? What about BIG RED WARNINGS daily on the slack app itself? Ridiculous. Please help us get our accounts back.

  • david_navigator
    David Rose (@david_navigator) reported

    @SlackHQ If it's based on Salesforce's support AI, then we're off. It's terrible and ends up taking twice as long to do what we want.

  • attritionorg
    jericho (@attritionorg) reported

    people in my circles are shutting down their entire servers over your new policies that haven't landed, but it's this bullshit that makes me want to find ANY other platform than yours. except @SlackHQ of course. even though they have improved while you haven't.

  • MohschinoKhan
    AK (@MohschinoKhan) reported

    @daveamsterdam20 @SlackHQ Same issue here wtf is going on!! @SlackHQ

  • harjjotsinghh
    harjot.co (@harjjotsinghh) reported

    @SlackHQ Microsoft's lock-in betrays what AI can't fix alone

  • antonioventre_
    Antonio Ventre (@antonioventre_) reported

    A lot of companies in Hong Kong today got kicked out from shared @SlackHQ channels with clients etc However, Slack sent multiple emails to everyone back in February to move to Alibaba Cloud We did the migration in March, for 2 of our companies, and forced to do yearly plans (can’t do monthly subs with Alibaba Cloud) No major issues faced, apart from the fact that we doubled paid, since after the yearly payment they charged monthly again (but said that they will refund) If anyone has problems DM me, I have direct phone access with a representative and could fix this potentially asap

  • TurkiiHD
    Turki (@TurkiiHD) reported

    @0xWenMoon @SlackHQ pay 100k to get greeted late premium latency service at its finest

  • MatthewGattozzi
    Matthew Gattozzi 📷 Ads/Videos/Photos for Brands (@MatthewGattozzi) reported

    @RomanEcom @SlackHQ My HK clients dealing with the same issue

  • RyanDMeyer
    RyanMeyer (@RyanDMeyer) reported

    @jedcli @SlackHQ HK company, US billing. suddenly shut off and Slack has zero customer service. No phone number, no live chat, nothing... submit an email and wait and pray apparently. What ********.

  • monkantei
    門｜MON｜生き方の設計図 (@monkantei) reported

    @SlackHQ Slack’s biggest strength—thread replies—is undermined by poor UI. Since the “Reply in thread” icon only appears on hover, most users miss it, raising communication costs. Slack should fix this urgently. #slack

  • smalkana
    Saleem Malkana (@smalkana) reported

    @nlevin @SlackHQ Totally fair. We want to fix this bug and ones like it, overall keeping a high quality bar across Slack. We think we've found and patched this: can you hard reload Slack (Cmd + Shift + R), 2x if needed, and LMK if this is resolved? If not, we'd love device logs to help us get this fixed. DM'ing you now 🙏🏽

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