Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 1
Greenville, SC 1
Morsang-sur-Orge, Île-de-France 1
Greater Noida, UP 1
Lexington, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • duarte_vasco Vasco Duarte (@duarte_vasco) reported

    @SlackHQ @encthenet This is still happening in 2021. Login on web works, mobile doesn't. 2fa code not recognized.

  • bjeaurn Bjorn 'Bjeaurn' (@bjeaurn) reported

    @SlackHQ Probably not the highest priority issue, but still wanted to point it out. I love Slackbot, but when setting reminders and I do "15pm" (which I only do cause Slackbot parses that weirdly), it defaults to 12:15 instead of 15:00. Could we look into localized parsing?

  • eibcb Brent Billings 🗺🚶🏻‍♂️ (@eibcb) reported

    @SlackHQ The other issue is that search terms don’t match between the system keyboard and Slack, so half the time I can’t even get something to appear in search.

  • walmyrcarvalho Walmyr Carvalho (@walmyrcarvalho) reported

    @levelsio @SlackHQ Yeah, we have the same problem at @AndroidDevBrOrg , I would pay only for the message archive but Slack doesn't have proper plans for online communities, which kinda sucks.

  • bishiboosh bishiboosh (@bishiboosh) reported

    @SlackHQ @MargusPala removing ~/snap/slack/common/.cache also works to fix the issue (as least with lock screen)

  • deretwine Derelict McTwine (@deretwine) reported

    @MicrosoftTeams I think a critical issue (at least on your Windows 11 release) is the lack of capabilility to link many Microsoft accounts, as you can do in apps like @SlackHQ for example. People often work on many projects on separate environments at the same time, you know.

  • _ashishmohite Ashish Mohite | आशिष मोहिते (@_ashishmohite) reported

    Is it just me or @SlackHQ web and desktop are down?

  • newtoid David Newton (@newtoid) reported

    Hey @SlackHQ please can you put the pinned messages and threads back where they were or tell me how I can do it myself? I feel like I had harmony and it turned to chaos - I gave it a chance and I didn't get used to it. Please help!

  • lardcanoe Steve Frank (@lardcanoe) reported

    @SlackHQ Can you fix whatever is causing the linux client to crash everytime you switch away for a few minutes (most recent update caused this). I do enjoy having Slack closed, but having to wait for it to open whenever I need to message is annoying.

  • walmyrcarvalho Walmyr Carvalho (@walmyrcarvalho) reported

    @levelsio @SlackHQ Yeah, we have the same problem at @AndroidDevBrOrg, I would pay only for the message archive but Slack doesn't have proper plans for only communities, which sucks.

  • sezzvyniia Sezzvyniia James (@sezzvyniia) reported

    Is Slack down for anyone else? @SlackHQ

  • jdeamattson Jordan Dea-Mattson (@jdeamattson) reported

    @SlackHQ I am guessing by your response that while it is a “high priority fix” - given you cannot give a timeline - it is not scheduled for the current sprint nor is it in a position it will be in the next sprint. Which doesn’t really sound like a “high priority fix”.

  • CarlosTighe Carlos Tighe (@CarlosTighe) reported

    Hi @SlackHQ Im having an issue with slack crashing when I try to upload a file. I upgraded ubuntu to 20.04 and the issue is happening since then.

  • rokhladnik Rok Hladnik (@rokhladnik) reported

    Anyone else having issues with their team invites from @SlackHQ not going thru emails?

  • MFarmhand farmHand (@MFarmhand) reported

    @SlackHQ is too reliant on google services to keep on my de-googled everyday phone for $nano community correspondence. Going to have to solely use it from the stay-at-home device unless I set up some forwarding service not reliant on the goog

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