Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Morsang-sur-Orge, Île-de-France 1
Greater Noida, UP 1
Lexington, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • iDespiseJayLeno - (@iDespiseJayLeno) reported

    @SlackHQ Please fix the call feature or refund your clients money.

  • jen20 James Nugent (@jen20) reported

    @SlackHQ It not losing focus. The problem is that you can’t tell when it has focus because of the dumb color scheme which completely disobeys platform standards. Stop it. I’ve now typed *** commands into public channels three times this morning. Never anything else but slack.

  • Remzztrades Remz (@Remzztrades) reported

    @SlackHQ Im updated. But when you click a thread on slack and you tap to get to the bottom of the thread it no longer brings you there. I have to scroll from the top down with thousand of messages. Never had this issue prior to the update

  • JordanHarbinger Jordan Harbinger (@JordanHarbinger) reported

    @SlackHQ wow is the /remind command clunky and terrible. We need to have a simple command that reminds us about a thread or message in X days/weeks. Not sure why the slackbot is so 'dumb' when it comes to this.

  • VitalSmarts A (@VitalSmarts) reported

    cool slack tip if you want to clear the red notif without reading your idiot time vampire coworker's message, click it, look down toward the bottom of the screen so you don't see it, then click to DMs to yourself @slackhq

  • KatieJo46939473 Katie Jones (@KatieJo46939473) reported

    Hey @SlackHQ, why can't I draw on video call when I enter full screen mode? I can see my drawing but the other person cannot. I narrowed it down to happening in full screen. Is this a known issue?

  • Sander_Spies Sander (@Sander_Spies) reported

    @SlackHQ No, I don't have that. Clearing the cookies and site data for Slack, which apparently was 2GB according to Firefox, solved the problem. Thanks for helping out.

  • TommoBedhair Thomas Bastable (@TommoBedhair) reported

    @SlackHQ Quick bug report - on iOS and MacOS there’s a bug where the app displays the incorrect profile picture for a user. It’s most likely a cell reuse issue - not setting the cells image to nil upon reuse.

  • Rachel_Dillin Rachel Writes (@Rachel_Dillin) reported

    Oh dear. Slack just had a commercial on TV, and hearing the notification sound while I'm NOT working made me freak out! No thank you @SlackHQ

  • freakboy3742 Russell Keith-Magee (@freakboy3742) reported

    @FlipperPA @SlackHQ It's definitely looking like some sort of CDN edge problem to me. However, regardless, I look forward to an extensive conversation over email in which I demonstrate that yes, I have checked if my router is turned on.

  • toonarmycaptain toonarmycaptain (@toonarmycaptain) reported

    @freakboy3742 @SlackHQ I was having no issues with it when you tweeted on desktop or mobile app, so it might be localised/regional if it's not at your end?

  • MalindaFrevert Malinda 🎃Scare🎃 Frevert (@MalindaFrevert) reported

    @AnnaBreedlove @SlackHQ It will also SAY notifications are muted and I’ll still get pinged Plz help us @SlackHQ !

  • eeismann Ethan Eismann (@eeismann) reported

    @SlackHQ know many of our power users suffer from an "always on" feeling. We're working on this hard problem. If we succeed our metrics might show people use Slack less. We're ok with that. Engagement isn't the goal.

  • Lachlan_Mc Lachlan McIntosh (@Lachlan_Mc) reported

    @SlackHQ can you guys fix the UI for custom apps - it's kind of insane at the moment - so easy to lose your custom app - have someone contact me if you want me to show you what i mean

  • Mahaloween Mahjabeen (@Mahaloween) reported

    .@SlackHQ - Is there a reason Slack shortcut might not pin to the taskbar? Cos that's been happening and I don't understand why. Please help!

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