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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 2
Guayaquil, Guayas 1
New York City, NY 1
Brest, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    6:30a Quickly getting eMail down to zero, loading the team up in @SlackHQ before a full morning of appointments.

  • dhruv2038
    Dhruv (@dhruv2038) reported

    Is @SlackHQ broken today - I am using Focus mode - seems like the emoticons are breaking.

  • LukeHutchison
    Luke Hutchison (@LukeHutchison) reported

    Why we're SaaSmaxxing at Perfect Venue Three months ago I tried vibe coding our way out of half our SaaS stack and racked up a $20k Replit bill. Now we are doing the opposite, doubling down on our existing vendors and adding more to our stack. It started small. A better prospecting tool built in Replit. ICP scoring, competitor signals, enrichment. It "worked," and that was the problem. I could come up with an idea and within minutes a version that "worked" was in front of me. It was a lot of fun at first. Once you see how fast you can build exactly what you want, scope creeps hard. Within weeks I was eyeing our ATS, our feedback board, and parts of HubSpot. Part of me also wanted to try vibe coding because when you're leading a company where "apocalypse" is being added to your industry category, I thought it would be good to know if it was a real threat or just hype. We sell software to restaurants and venues. Homegrown spreadsheets and internal tools have always been our biggest competitor, long before AI. So the real question wasn't "can you build your own?" It was: has that math actually shifted, or does it just feel like it has? But then reality set in. I was quickly reminded of the saying in engineering that "the first 90% of a project takes 90% of the time, and the remaining 10% takes another 90% of the time." Getting a demo working was fast, but feature requests and bugs quickly piled up. Obviously we could put the feature requests in the icebox, but that defeats one of the main goals of custom software: being able to customize it to your business. The problem is that customization requires a customizer. Every field and edge case routed through one person. Me. Next, we explored having an engineer work on building a more sustainable solution. However, the direct cost of that engineer working on an internal tool was much higher than all of our SaaS spend combined. The indirect cost was even higher, because it meant that engineer was not working on our core product and building features that could drive much more revenue than the costs they would be able to reduce, not to mention stronger market positioning. There were also other indirect costs. I was interviewing for a recruiting role and explaining to her that we were moving off Ashby to a vibe coded tool. As soon as the words came out of my mouth, I could tell that decision was a bug and not a feature. The reality is that people have worked with many popular SaaS tools for years. They may not love them, but they know how to work with them, and they can focus on doing their job instead of being a design partner for a vibe coded tool. Another challenge was that growth meant building. Even if we were able to build and maintain a custom solution, it was just for a point in time. As the team and company grew, we needed new functionality. With a SaaS vendor, it is very rare that we would need something they didn't already have. They've been solving for the needs of thousands of businesses for years, it's rare we would really need something that another one of their customers had not come across before. Often we'd have to pay more, but it was as simple as a quick upgrade. With a vibe coded solution, it meant understanding the problem, designing and building a solution, and then maintaining it. So where are we today? We're SaaSmaxxing. We're getting everything we already paid for out of the tools we already have - here is how we're doing it. Use AI to better use our SaaS tools. Instead of seeing the problem as AI vs. SaaS, we're using AI to help us better use the tools we have. One of the most frustrating things about SaaS products is that they can be complex and hard to use, with settings buried and functionality hidden. Help centers only go so far. With Claude, I'm able to explain what I'm trying to do, and it can help me configure our existing tools or find a product that integrates with our existing software and solves the problem. Use vibe coding to prototype functionality we wish we had. When there is functionality that we wish we had with our vendors, we'll vibe code a prototype and then find ways to recreate that functionality with our existing tools. Take the 80/20 and move on. Almost every improvement we wanted had a good-enough version in a product we already paid for. Solving for the last 20% was far more expensive than it was worth. Clearly define the problem. As a business owner, my problem was that it was frustrating to log into all of these different tools to understand what was going on with my business. I now use a tool called Viktor to easily pull information across all of our different tools and send reports to me in Slack. File the feature request. Their roadmap is free engineering. A vendor building it once for a thousand customers beats me building it once for us. Has the build-versus-buy line moved? Yes. Building the feature list is dramatically cheaper than it was two years ago. But the feature list was never the expensive part. Owning it is. For the vast majority of our vendors, the amount we pay is a fraction of the value we get, even in the AI era. Our industry is changing faster than ever, and who knows what functionality new models will bring, but this is where we've landed for now. We're buying @HubSpot, @SlackHQ, Canny, Ashby, etc - and focusing on building Perfect Venue faster than ever with the help of AI. Great work @dharmesh and team on the continued updates!

  • Jon_Slemp
    Jon Slemp (@Jon_Slemp) reported

    Bug report for you @SlackHQ — when receiving a DM notification from Agents, and those agents are setup as Slack apps you have to DM directly in an app channel, once you hit a certain number of chats in your history tab you can no longer navigate to the DM directly by clicking the DM notification on mobile. You basically get navigated to a blank screen and effectively chat find the message ever. Please fix. This is a disaster of a bug.

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    8:30a Got Daniel dropped off and heading back to my office to load the team up in @SlackHQ and get eMail down to zero.

  • Kipnis_a
    Assaf Kipnis (@Kipnis_a) reported

    Claude is the best corporate CYA buddy I used to have full CYA files with records of messages, emails and things I did - I was terrible at keeping those and people took advantage of that. With Claude and @meetgranola - I have canonical record of all conversations, @SlackHQ messages, emails, canonical decisions - everything Oh, you say I didnt do something? I didnt respond? Here come the receipts

  • bkwebster
    Brandon Karl Webster (@bkwebster) reported

    @adilmania @SlackHQ Better alternatives exist - it’s used abundantly because of the mindshare and scale. The only replacement would be a totally new and obvious form factor that leads to the same outcome in a better way - not a better alternative to the same problem.

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    6:30a Got eMail down to zero, and started the team with assignments in @SlackHQ.

  • alexei_sid
    Alex Sidorenko (@alexei_sid) reported

    @Moore_Irish @salesforce @SlackHQ Pricing changes that reduce admin control while pushing AI features rarely improve outcomes. The real test: does the AI actually help teams make faster, better decisions, or is it just another feature tax masquerading as innovation?

  • SivvyRat
    Travis Peters (@SivvyRat) reported

    @SlackHQ You have no way to provide feedback within your app so... your snap installer has major issues.

  • AgentAkki
    Akshay (✈️ NYC) (@AgentAkki) reported

    @RobSwish @SlackHQ Does restarting the app fix it?

  • RaziAns14640044
    Razi Ansari (@RaziAns14640044) reported

    @SlackHQ should fix the UX of their video player. It's one of the worst pieces of UX I've ever interacted with. It feels like I suddenly landed on some government app. Too messy

  • tulumpo
    tulumpo (@tulumpo) reported

    $IOND still in pre-launch. second delay message, 10:31 and now 10:39. this is normal. "All NASDAQ systems are fully operational" is in the message. nothing is broken. direct listings open when price discovery settles, not on a clock. @coinbase, @SlackHQ and @Spotify all opened late too.

  • dbrogdon
    Darrell Brogdon (@dbrogdon) reported

    Yesterday I signed up for a service. Today, all my @SlackHQ had a notification asking if I wanted to connect some bot of that service to my Slack accounts. One thing has nothing to do with the other, as far as I'm concern. If this keeps up, I'll delete all of my Slack accounts.

  • hollowvox
    Jose Urquiza (@hollowvox) reported

    We're about to start letting our employees fix their own bugs with @v0 and @SlackHQ. Why report a bug to another system when you can send it straight to v0? All I have to do is review the PR and merge it in. So confident in the models and the platform that I can go hands off.

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