Slack Outage Map
The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Slack users affected:
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Multimedia
Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Greenville, SC | 1 |
| Morsang-sur-Orge, Île-de-France | 1 |
| Greater Noida, UP | 1 |
| Lexington, MA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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(@dogehold055) reported
@SlackHQ Hey @SlackHQ audio microphone and video are not sync in recorded clip! Big delay Damage! and video upload is taking a long time (internet speed 10go up/down on my side)
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Eric Hodel
(@drbrain) reported
Broken @SlackHQ struck again! I was looking for a coworker with a common name and slack wouldn’t show them amongst all the other people with that name I found them on GitHub, found their team, went to that channel, through the users, and now can search for them
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Stephanie C
(@steph_c113) reported
@SlackHQ I had trouble with my password. But deleting and reinstalling the app has worked!
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Vladimir Bogdanic
(@Dovla) reported
@SlackHQ your notifications are so utterly broken it's embarrasing. Why do I get a mobile notification of a message I already read 2 times on my PC...3 days ago
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Kevin Regamey
(@regameyk) reported
@SlackHQ Hey pals! As of yesterday, we've been noticing that Stereo sound files shared to Slack are playing back in Mono. This is a pretty large problem for a team like ours that works remotely in the #gameaudio space. Any idea if we can expect a fix there? Thanks!
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Ali Mattu, Ph.D.
(@AliMattu) reported
@SlackHQ Thanks for the tip. Deleting the app and reinstalling it from the App Store solved the problem.
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Roisi
(@roisiproven) reported
I have to believe that @SlackHQ made the live captioning for huddles terrible on purpose, it’s completely nonsensical but has made for the funniest stand up I’ve had in a long time
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Daniel Martí
(@mvdan_) reported
Sometimes I get a push notification from @SlackHQ, but when I open the Android app, there's no message. Restarting the app doesn't help, but waiting an hour does. Now it's affecting the desktop client too. I just restarted it to see a message from last night. What gives?
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blee Blah
(@novackanil) reported
@SlackHQ @salesforce please add stackoverflow functionality to gamify rooms meant for people to ask questions because it's sad that I can get external help on stackoverflow faster than I can get internal help via slack, just because of pretend points.
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Mak Thái
(@dtlvan) reported
@SlackHQ I need to reset the cache using app settings in the Settings app but it won’t last. After using Slack in 30 ~ 45 mins, the issues occurs again & again.
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Johnny Rodgers
(@johnnyrodgersis) reported
@MarkMuraski9 @SlackHQ Hey Mark – we're working on the mono issue and intend to preserve stereo / characteristics of uploaded audio files. I'm sorry for the trouble. Are the transcripts an issue? We are transcribing all uploaded/clip media for accessibility.
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Brian Makas
(@BrianMakas) reported
@samreynard @SlackHQ @salesforce … could also see this as great means of postings alerts otherwise done in email or Chatter: - Big sales to kudos channel - Upcoming call notice in private channel between the Engineer and Sales Rep working together to close deal - Help! Trigger message to specific topic channel
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Johnny Rodgers
(@johnnyrodgersis) reported
@MarkMuraski9 @SlackHQ We are working on the mono issue but I would like to understand your needs here to avoid disrupting your workflow if possible.
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Eman M
(@EmanM) reported
@SlackHQ @PatrickKlug I am still having the same issue. The green border sticks to my screen even till a day after the call has ended. Last version on windows 10. This is an annoying issue, when will it be fixed?
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Mak Thái
(@dtlvan) reported
@SlackHQ My issues: 1. Cann’t switch channels using sidebar: after tapping on channel name, nothing happens. It got some delay & even if I taps on it many (X) times, after the channel is loaded successfully, it will be reloaded exactly X times by blinking 😔
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