Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Bulandshahr, UP 1
New Delhi, NCT 1
Greater Noida, UP 1
Athens, Attica 1
Pereira, Departamento de Risaralda 1
Guayaquil, Provincia del Guayas 1
Quezon City, National Capital Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • VanAltis Van Altis (@VanAltis) reported

    @SlackHQ The issue is being notified every time a new user is invited. This isn’t necessary communication. It cheapens mobile alerts; an alert could be something important, or just someone being added to a workspace.

  • jandrewli Andrew Li (@jandrewli) reported

    @SlackHQ Yes, my app is updated, but the issue still occurs. The issue also occurs in my browser (Chrome). I'm not the only person that can replicate this issue. If you're having trouble replicating the issue, it might be because it only happens if Slack is set to Japanese

  • cgrymala Curtiss Grymala (he/him/his) (@cgrymala) reported

    @JenMsft @SlackHQ Done. Thanks for the suggestion. I should note, when testing before reporting the feedback; I noticed that the Dropbox app seems to have the same issue. All of my other apps still seem to work (I reported all of this in my feedback).

  • dilsonline Dilan (@dilsonline) reported

    @SlackHQ how long will threads continue to be broken for? 😭

  • BuccelliNick Nick Buccelli (@BuccelliNick) reported

    @SlackHQ Your customer service suggestion for this was half a dozen product features, and a 1000 word description of how I could manage my biz use of slack going forward, with the summary at the end that it would require intense management on my part to ensure privacy & cost stability

  • Nilkes Nilkes (@Nilkes) reported

    @SlackHQ @slaterusa I'm experiencing the same issues -- I've tested on the Linux desktop app, in Chrome on Linux and in Safari on Mac -- the surrounding UI/UX is normal, except that the gif itself just doesn't show anymore. It does (still) work in the iOS app.

  • jonaheapen98 Jonah (@jonaheapen98) reported

    @SlackHQ Why is slack image sending with text totally crap on mobile? Trust me. It’s not an internet issue.

  • hugetheater HUGE Theater (@hugetheater) reported

    Ok @SlackHQ - we have one group of users who wish we were using email instead. 1) Do you have a help article about how they can set up email notifications? 2) Can it be for just one channel? 3) does @channel send an email notification to people or is it only their own tag?

  • BuccelliNick Nick Buccelli (@BuccelliNick) reported

    @SlackHQ new billing plan makes it impossible for professional services firms to use slack w clients. Gem from customer service. Their suggestions, followed by, "it will definitely require active user management to minimize costs and maintain privacy" Is that a good product?

  • bushell_jeb Jeb Bushell 🇺🇦 #GetPRDone #NAFOfellas (@bushell_jeb) reported

    @ahoving @coolfacejane @SlackHQ Thanks, I'll try again tomorrow. Maybe I'll be bothering you for help.

  • merklejosh JM (@merklejosh) reported

    @SlackHQ The 'Schedule Later' send is CLUTCH! But why is this feature not available for msgs that are in/via THREAD?! PLEASE FIX asap!!!

  • ttrusty Taylor Trusty (@ttrusty) reported

    @jezthefur @SlackHQ I'm having this exact same problem and Slack Support hasn't been helpful (at least so far)

  • biancabites Bianca (@biancabites) reported

    @SlackHQ sos, forgot my pw and trying to change my billing email. It’s taking me way too long. And no the FAQ didn’t help.

  • SKTennis Samuel K. Tennis (@SKTennis) reported

    @justanyone @MicrosoftTeams @SlackHQ Just say NO to Micro$oft at every turn - I refuse to log in every chance I get. I DON'T want you knowing what I am doing. I do NOT want help. Time for Anti-Trust investigations and breaking up Micro$oft, Apple, Amazon and Google JUST like we did AT&T. Turn around is fair play!

  • binkie295 Binkie295 (@binkie295) reported

    @SlackHQ The search feature is not working properly on mobile. I have version 22.10.50 and I’m using the app on an iPhone 11. I’m trying to search for a word in a specific channel and when I go to click on the thread I need, it does not load the correct area of the channel

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