Slack

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Problems in the last 24 hours

The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Slack Outage Chart 04/18/2024 18:00

At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Slack users through our website.

  1. Connection (32%)

    Connection (32%)

  2. Messaging (28%)

    Messaging (28%)

  3. Sign in (16%)

    Sign in (16%)

  4. Multimedia (12%)

    Multimedia (12%)

  5. App Crashing (12%)

    App Crashing (12%)

Live Outage Map

The most recent Slack outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilHortolândia Connection
BrazilSão Paulo Connection
BrazilCampinas Connection
BrazilRecife Messaging
United StatesClarksville Messaging
United StatesHouston Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • TechMikeR Mike Rossiter (@TechMikeR) reported

    Drowning in @SlackHQ workspaces! Send help!

  • KarlTheMartian Karl Martin (@KarlTheMartian) reported

    Anyone else have a @SlackHQ issue where messages show up on mobile but not desktop? Feels like a basic refresh/update issue, but it's odd to go into the conversation on desktop and just not see the messages show up.

  • TommiEng Tommie Nguyễn 🏳️‍🌈🏳️‍⚧️ (@TommiEng) reported

    @BohnJai Can you address this issue, @SlackHQ?

  • Cypherous Shane Matthews (@Cypherous) reported

    @mcwm @SlackHQ I think the bigger issue is, why would a chat app even care about a jailbroken device? what are people going to steal that they couldn't already from an infected PC? You guys need to stop going so ham with jailbreak detection and just the security of my device up to me

  • _paolozzi Kevin Paolozzi (@_paolozzi) reported

    @SlackHQ @soficha54774572 @SlackHQ This isn't a great look for you all—reports that you have no plans to fix it, and then blaming Apple for the issue. If you aren't going to support iOS 16 beta, then communicate that properly instead of relaying inaccurate jailbreak messaging.

  • dirn Andy Dirnberger (@dirn) reported

    @SlackHQ I installed the iOS 16 public beta today and now the app thinks my device has been jailbroken. Help?

  • PrepRallyClo Prep Rally Clothing Co. (@PrepRallyClo) reported

    @SlackHQ why can I not import files from my Google Drive to channels or DMs on the Slack mobile app (iOS). I have to copy the link in the Google Drive app then go reopen the Slack app and paste the link... please help. I have tried reconfiguring Google Drive settings, no luck.

  • ZBadl2 ZB 🍥 (@ZBadl2) reported

    @SlackHQ please stop incorrectly identifying iOS 16 devices as jail broken. I don’t mind if they’re flagged as unsupported or whatever, but jail broken is the wrong term and is misleading.

  • robynsussel robynsussel (@robynsussel) reported

    👋🏼 @SlackHQ, a note to your marketing folks. They keep telling me my premium trial is about to run out & I’m going to lose my premium features. But they don’t tell me what those features are! What am I losing? Also link to pricing was broken. They might want to rethink that email

  • josh_robb Josh Robb (@josh_robb) reported

    @SlackHQ I end up with a hidden bucket of stuff I’m scared to open in case I accidentally mark something as read. (I know I can “fix this” but scrolling problems make this high risk on mobile).

  • tim_lichtenberg Tim Lichtenberg (@tim_lichtenberg) reported

    Just randomly got logged out of all my >20 Slack workspaces on the Mac app. Why does @SlackHQ not feature a simpler re-login into all workspaces at once (/w different emails)...?!

  • josh_robb Josh Robb (@josh_robb) reported

    Hey @SlackHQ the UX for unread threads is terrible compared to the UX for mentions/DMs. Esp on mobile. I scan the list of unread DMs without changing the read state. This makes it comparatively really hard to triage/review unread threads.

  • mcwm Mike Murphy (@mcwm) reported

    @simonwesterlund @insan1d @SlackHQ i've never had this issue before

  • ZBadl2 ZB 🍥 (@ZBadl2) reported

    @_paolozzi @SlackHQ I think it made sense when the beta was dev only, but now that it's public and people other than iOS devs will be using it (such as people trying to test a slack integration... aka me) they really need to fix this

  • ErinCGMartin Erin Martin (@ErinCGMartin) reported

    Dear @SlackHQ, You seem to be the only platform where CTRL+K does not hyperlink text and instead starts a search. 1. Why? 2. Can you fix it? Sincerely, Everybody who relies on keyboard shortcuts to make their lives easier rather than more confusing.

  • KentPitman Kent Pitman (@KentPitman) reported

    .@SlackHQ Please STOP breaking Paste into code blocks. It worked for ages but is lately flakey. Right now it's VERY broken. When I paste code from my Emacs clipboard into a code block (```), Slack decides I wanted plain text, not code. Then it offers Cmd-F to mangle it further.

  • crazychiplady crazychiplady (@crazychiplady) reported

    @SlackHQ Yes but this is happening from other apps like Messages too, so I think more of a @Reddit issue

  • patrickgserrano Patrick Serrano (@patrickgserrano) reported

    @SlackHQ @robjtede @SlackHQ can you elaborate on what you mean by “upstream issue”? This seems like a Slack bug since minor iOS betas like 15.6 don’t trigger the jailbreak detection but iOS 16 does ¯\_(ツ)_/¯

  • SRogers_TO Steve Rogers (@SRogers_TO) reported

    @SlackHQ ..help?

  • crazychiplady crazychiplady (@crazychiplady) reported

    Whenever I click a @Reddit link from @SlackHQ on iPhone, it takes me to the app Home page instead of the post, and I have to toggle between opening links in app vs in browser in my Reddit settings every single time to get it to go to the actual linked post. Please fix this!

  • bundtkate4 Kate ¯\_(ツ)_/¯ (@bundtkate4) reported

    @SlackHQ Would y'all consider adding one? I know there are individual settings that can help, but remembering what they all are is tough not to mention remembering what needs to be turned back on when data is abundant again.

  • planetf1 Nigel Jones (@planetf1) reported

    Disappointing that #slack hasn't yet addressed issues with Enterprise security policy now that #IOS16 *public* beta is out. Any workspaces with jailbroken detection will fail. Any update @slackhq (not requiring enterprise change)?

  • ratkins Robert Atkins (@ratkins) reported

    @SlackHQ The problem is happening on iPad. There’s no “CMD/CTRL + SHIFT + R”, and if there was, it would be a web browser pretending, not an “app”, which was my original point.

  • _paolozzi Kevin Paolozzi (@_paolozzi) reported

    @ZBadl2 @SlackHQ It's maddening that this has been going on for more than a month, and rather than fix it, @SlackHQ is taking the "downgrade if you don't like it" position. Bizarre business strategy.

  • siggerzz Ben (@siggerzz) reported

    @mcwm @SlackHQ Are you seeing this in a new iOS 16 beta build? I’m still using Beta 1 with Slack 22.07.15 and not seeing issues. I am part of the Apple dev program though, so not sure if the build is different from the public preview build

  • vavroom Nicolas Steenhout (@vavroom) reported

    Oh, great. Now I'm having problems with @SlackHQ as well. Reinstalling @MicrosoftTeams did nothing. This happened to me once, where neither apps connected. Took me 4 hours to fix, and I have no idea what actually fixed it in the end.

  • TheLily_Mara Lily Mara (@TheLily_Mara) reported

    @bassett_green @_sehermehta @SlackHQ It requires an application be submitted in order to gain access to a self-service tool. Once they’re in they’re in. You should never assume that any work-controlled communication channel is anything other than public to the bosses

  • RickLatona RickLatona.eth 🐼 next stop ETH CC Paris (@RickLatona) reported

    The huddle feature on @SlackHQ is just terrible. No one in the organization can figure it out. It's the worst UI design I've seen in years.

  • robynsussel robynsussel (@robynsussel) reported

    👋🏼 SlackHQ, a note to your marketing folks. They keep telling me my premium trial is about to run out & I’m going to lose my premium features. But they don’t tell me what those features are! What am I losing? Also link to pricing was broken. They might want to rethink that email.

  • vavroom Nicolas Steenhout (@vavroom) reported

    @_marcusherrmann @SlackHQ @MicrosoftTeams I don't have VS Code handy, no. And the two apps aren't crashing. They just believe I'm not connected to the net. Toying with DNS resolvers now because my Slack logs indicates a potential issues there.