Slack

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Problems in the last 24 hours

The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Slack Outage Chart 09/22/2023 07:20

At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Slack users through our website.

  • Messaging 48.00%

    Messaging

  • Multimedia 16.00%

    Multimedia

  • Connection 15.20%

    Connection

  • App Crashing 10.40%

    App Crashing

  • Sign in 7.20%

    Sign in

  • Video 2.40%

    Video

Live Outage Map

The most recent Slack outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
United StatesCloverdale Connection
United StatesHarrisburg Messaging
United KingdomBordon Sign in
United KingdomManchester Sign in
SpainMadrid Messaging
ChileLa Serena Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • bushell_jeb Jeb Bushell 🇺🇦 #GetPRDone #NAFOfellas (@bushell_jeb) reported

    @ahoving @coolfacejane @SlackHQ Thanks, I'll try again tomorrow. Maybe I'll be bothering you for help.

  • SKTennis Samuel K. Tennis (@SKTennis) reported

    @justanyone @MicrosoftTeams @SlackHQ Just say NO to Micro$oft at every turn - I refuse to log in every chance I get. I DON'T want you knowing what I am doing. I do NOT want help. Time for Anti-Trust investigations and breaking up Micro$oft, Apple, Amazon and Google JUST like we did AT&T. Turn around is fair play!

  • BuccelliNick Nick Buccelli (@BuccelliNick) reported

    @SlackHQ Your customer service suggestion for this was half a dozen product features, and a 1000 word description of how I could manage my biz use of slack going forward, with the summary at the end that it would require intense management on my part to ensure privacy & cost stability

  • ttrusty Taylor Trusty (@ttrusty) reported

    @jezthefur @SlackHQ I'm having this exact same problem and Slack Support hasn't been helpful (at least so far)

  • KellyKelssss Kelly (@KellyKelssss) reported

    @SlackHQ help sucks. Left worse off than before

  • SpeechFoxP2 Dorothy Darbouze (@SpeechFoxP2) reported

    @SlackHQ your help tab on the desktop or on the app version is not working . I'm having trouble logging in and the email that sent won't allow me to log in.

  • imthesteve stephen p (@imthesteve) reported

    @MicrosoftTeams I’m not sure who will read this @MicrosoftTeams but just know; we attempted to launch a 75 user subscription and were unable to. When we reached out to support….19 days ago…. No help. @SlackHQ for another year.

  • hugetheater HUGE Theater (@hugetheater) reported

    Ok @SlackHQ - we have one group of users who wish we were using email instead. 1) Do you have a help article about how they can set up email notifications? 2) Can it be for just one channel? 3) does @channel send an email notification to people or is it only their own tag?

  • j_h_h_j Jonathan (@j_h_h_j) reported

    Never forget the original @SlackHQ was made in Adobe AIR by a bunch of flash devs from their previous company Tiny Speck who made game Glitch and when it failed they open sourced it then pivoted to the chat platform they also built for in-house comms. #svhistory

  • biancabites Bianca (@biancabites) reported

    @SlackHQ sos, forgot my pw and trying to change my billing email. It’s taking me way too long. And no the FAQ didn’t help.

  • ishrenik Shrenik (@ishrenik) reported

    Hey @SlackHQ are you down or is it me? 🙁

  • jonaheapen98 Jonah (@jonaheapen98) reported

    @SlackHQ Why is slack image sending with text totally crap on mobile? Trust me. It’s not an internet issue.

  • drewplaysdrums Drew (@drewplaysdrums) reported

    @SlackHQ New company email, new Slack workspace. I am not getting the 6 digit code to verify, though I am able to send and receive email fine from that address. Not blocked or in Spam. Help!

  • KevinBHayes Kevin Hayes (@KevinBHayes) reported

    Dear web service companies that have Mac apps: please implement deep linking and don’t require me being logged in in my browser to make it work. Looking at you @NotionHQ @SlackHQ

  • AbbieGatorTTV AbbieGator 🏳️‍⚧️ (@AbbieGatorTTV) reported

    @MonicaElleRose @SlackHQ I actually think there's an issue with graphics drivers at the moment or something because a game that worked fine in the past, no longer runs smoothly anymore. @NVIDIAGeForce ...

  • BuccelliNick Nick Buccelli (@BuccelliNick) reported

    @SlackHQ new billing plan makes it impossible for professional services firms to use slack w clients. Gem from customer service. Their suggestions, followed by, "it will definitely require active user management to minimize costs and maintain privacy" Is that a good product?

  • Carlymoulton Carly Moulton (@Carlymoulton) reported

    @SlackHQ 👋 Since the outage a few weeks ago, some colleagues and I continue to experience issues with threads being marked unread, even though there are no new messages. Anything we can do to fix it?

  • binkie295 Binkie295 (@binkie295) reported

    @SlackHQ The search feature is not working properly on mobile. I have version 22.10.50 and I’m using the app on an iPhone 11. I’m trying to search for a word in a specific channel and when I go to click on the thread I need, it does not load the correct area of the channel

  • Nilkes Nilkes (@Nilkes) reported

    @SlackHQ @slaterusa I'm experiencing the same issues -- I've tested on the Linux desktop app, in Chrome on Linux and in Safari on Mac -- the surrounding UI/UX is normal, except that the gif itself just doesn't show anymore. It does (still) work in the iOS app.

  • JasonDeArte Jason De Arte (@JasonDeArte) reported

    @SlackHQ Could you ask someone to fix the US English spell checker. Every once in a while, it will flag a valid world, like "to" as wrong in macOS

  • kennyjahng Kenny Jahng (@kennyjahng) reported

    @SlackHQ What Slack really needs is the ability for ad admin or someone to MOVE a "reply" that really is a new thread, to become NESTED under the original comment they are replying to -- to keep conversations together. This would help make Slack 25% better for team comms.

  • av_ramzi Ramzeen A V (@av_ramzi) reported

    @SlackHQ @SlackStatus is not working. Not able to send messages or download media. Location: India

  • merklejosh JM (@merklejosh) reported

    @SlackHQ The 'Schedule Later' send is CLUTCH! But why is this feature not available for msgs that are in/via THREAD?! PLEASE FIX asap!!!

  • HarveyMultani Harvey Multani (@HarveyMultani) reported

    @Jason @thesamparr @SlackHQ Running into this same issue now. The pricing is unusable for communities. I'd happily pay for some a la carte features (more app integrations, slightly longer historical message view, set certain channels to broadcast only, etc.)

  • VanAltis Van Altis (@VanAltis) reported

    @SlackHQ The issue is being notified every time a new user is invited. This isn’t necessary communication. It cheapens mobile alerts; an alert could be something important, or just someone being added to a workspace.

  • cgrymala Curtiss Grymala (he/him/his) (@cgrymala) reported

    @JenMsft @SlackHQ Done. Thanks for the suggestion. I should note, when testing before reporting the feedback; I noticed that the Dropbox app seems to have the same issue. All of my other apps still seem to work (I reported all of this in my feedback).

  • dilsonline Dilan (@dilsonline) reported

    @SlackHQ how long will threads continue to be broken for? 😭

  • avaldi Andrea Valdi (@avaldi) reported

    @SlackHQ Unfortunately, it didn't work. Shift+ESC clears everything, but every thread reply is still causing the mentions badge to come up. Seems like a backend issue as I get the same issue on both the desktop and mobile app.

  • PokaPix PokaPix.com (@PokaPix) reported

    @SlackHQ had to find a guide on how to do it on the ipad (lacks home button), but seems like the clean cache solved the issue. Will keep an eye out for it, if it reappears :)

  • JasBoyce Jason Boyce (@JasBoyce) reported

    @slacksupport still getting charged an annoying $8.75 monthly fee for a 2nd account I canceled last year. @SlackHQ this shouldn’t be this hard. Help.