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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Problems in the last 24 hours
The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Slack users through our website.
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App Crashing (50%)
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Connection (50%)
Live Outage Map
The most recent Slack outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Suzano | Connection | |
Curitiba | App Crashing | |
Berlin | Messaging | |
Medellín | Messaging | |
Porto Alegre | Connection | |
Papenburg | Messaging |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Sanchez
(@edwardsanchez) reported
from
San Jose, California
@SlackHQ No that doesn’t help me at all unfortunately. If I am composing a message to Bob, then Charlie replies to me, I switch to read Charlie’s message before finishing with Bob. Now Bob disappears from where he was and I have to scroll all the way up to find him.
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WaitWhat?
(@bexpoddy) reported
from
Nacka socken, Stockholm
@johncutlefish @SlackHQ I think points should be kicked off a cliff into the deep deep ocean with a chain of Jira tickets dragged down with them in the dark dark abyss.
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Matthew Harrold
(@MatthewHarrold) reported
from
Harrow Weald, England
@SlackHQ It's the functionality that's the problem
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Chris Zubak-Skees
(@zubakskees) reported
from
Westminster, District of Columbia
@rdmurphy @SlackHQ The Aa button down and to the right
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Brian P. Holt
(@bpholt) reported
from
Johnston, Iowa
Slack’s new formatted message editor is terrible. I’m using less formatting as a result 🙁 @SlackHQ I understand you had to learn how formatting works to use the old system, but at least it was fast and predictable.
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Dr. Ted Vickey
(@tedvickey) reported
from
San Diego, California
@Get_Shift @SlackHQ I have a weird issue with my @Get_Shift - I can’t close it. There is no X in upper right corner and can’t minimize. I must CNTL+ALT+DEL to quit. Please help.
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TheTradingNinja[Kelts $SPX Owner]
(@TradeWithNinja) reported
from
Poughkeepsie, New York
What’s best increased Ram on a MacBook Pro or just get another IMAC.. Goal is to Run @etrade Pro @thinkorswim @SlackHQ Without worrying about slow down... any suggestions. I’ve tried all 3 on my mac and it wasn’t cutting it
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Grammar Police
(@_grammar_) reported
from
Kafferrivier, Free State
It is probable that you, @SlackHQ, posted an error and ought to have said “sorry [you] are frustrated” instead. ‘Your’ is a possessive determiner; ‘you’ is a pronoun.
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Rahul Goma Phulore 🇮🇳
(@missingfaktor) reported
from
Poplar, England
@SlackHQ Thanks! I already downloaded the new version manually myself. But happy to provide more detail on the issue on here: Every time I click that popup, Slack quits, and then just doesn't start again. When I start on manually, it shows the same popup again. Rinse, repeat.
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Charlie Chapman
(@chuckyc17) reported
from
Arnold, Missouri
@natisho @SlackHQ FYI, this appears to be an iOS bug. A phone restart should fix it
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AwallaceMsc
(@awallacemsc) reported
from
Fort York, Ontario
Tagging for ideas/call outs - any leads you might have here... Waterfront Neightbourhood Centre needs some help! #giveback #techforgood @csiTO @startuphereTO @TechTorontoOrg @SlackHQ @Google @RyersonDMZ @SageFranch @alexgill @ElevateTechFest @shinebootcamp @RUSocialVenture
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Amir Rustamzadeh
(@amirrustam) reported
from
Atlanta, Georgia
@gerardsans @AWSAmplify @devrelcon @ng_japan @braziljs @Cypress_io @glitch @SlackHQ @awscloud Where can I get a Gerard sticker 🙂
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Poplar, England
@ashsmash @SlackHQ is def dropping the ball on these cases. I def miss the mark as unread feature. The chronological issue they have the back and forward arrows at the top left that kind of does it but not really.
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Chris Evans
(@evnsio) reported
from
Baldock, England
@SlackHQ it's not just me! 🙂 Would be ace to have some kind of protection here to avoid cmd+enter sending a half written message (I think that's the only actual problem combo)
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Cory Collier
(@corycollier) reported
from
Altamonte Springs, Florida
@SlackHQ - the “Threads” feature is terrible. Replies to my content lie hidden in a section non-intuitive to me. #pleasefix
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Matty Stratton
(@mattstratton) reported
from
Washington, D.C., District of Columbia
I believe strongly in service ownership. And getting an experience report from @hollyjallen about how they do it at @SlackHQ is going to be dope.
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Tehn Yit Chin
(@tehnyit) reported
from
Leichlingen (Rheinland), Nordrhein-Westfalen
@hnshah @SlackHQ Problem with amplification is it raised it from tolerable to non tolerable.
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Muhammed Soyer
(@msoyer) reported
from
Doral, Florida
@EmilyKager @SlackHQ My biggest problem is finding the message after I heard the new message notification, where the hell it came from, which workspace , channel, thread 👻👻👻
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Sarah Dudley
(@SarahDudley3) reported
from
Boston, Massachusetts
@theRab @SlackHQ This is true. All y’all are so polite down yonder.
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Ross 'not the BBC guy' Hawkins
(@rosshawkins) reported
from
Auckland, Auckland
@SlackHQ It's usually the icon persisting after a call has finished, sometimes for hours. We've been having intermittent issues with it for months.
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Jessica Boo Quiroga
(@jqnotjq) reported
from
Ann Arbor, Michigan
@bdimcheff @kylelady @ajh0lland @dumpkopf @sedward5 @SlackHQ @tomcove6888 It slowed down, we just need more participation
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Carsten P.
(@casi_hamburg) reported
from
Drochtersermoor, Lower Saxony
@SlackHQ Got an issue here on iOS. Have joined a new group that required an email invite. Now everything that was already in my account like groups and direct messages is gone. Would like to have that back really bad...
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Alexander
(@alexs77) reported
from
Wallisellen, Kanton Zürich
@SlackHQ Thanks for helping me 🙂 It would be great, if it could somehow be made so, that clearing the cache from within the os would also help here. It's a bit confusing, that there are apparently two caches - the os cache and the app cache.
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Eric Hodel
(@drbrain) reported
from
Seattle, Washington
@eric_hummel @SlackHQ Only Slack has this replacement issue with typographically correct quote characters because they decided to reimplement the text area instead of using the native one
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Nick Selman
(@nickselman) reported
from
Chicago, Illinois
Pet peeve: Modern “productivity” software have extremely poor Offline modes. It’s inexcusable for @SlackHQ or @NotionHQ to be nonfunctional in low/no WiFi situations. Notion, in particular, completely wrecked its halo for me yesterday on one SFO-ORD flight w/ broken WiFi.
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Sarah W. Lenhoff
(@sarahlenhoff) reported
from
Detroit, Michigan
@e_frankenberg @brandon_gleaton It’s hard! I strive for 0 inbox but lately there have been 10-20 emails hanging on in there. I started sending Calendly links to help with scheduling. I also have a folder for stuff to read but is not urgent. @SlackHQ is lifesaver for research team which only uses that not email.
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Stefan
(@stefanhoth) reported
from
Berlin, Land Berlin
!important is the CSS equivalent of @SlackHQ's @ here - more often than not it's a get-shit-done hack to avoid thinking about the proper way to achieve what you want without creating problems for your colleagues.
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Toni Suominen
(@suominentoni) reported
from
Helsinki, Uusimaa
@SlackHQ Just encountered a super critical bug on iOS: Two days worth of content missing on a certain channel on iOS. Restarting the app does not help. The missing content is seen on the desktop app. This totally destroyed my trust towards your iOS app.
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Jannis
(@jannis_r) reported
from
Berlin, Land Berlin
@JamesMunnelly @SlackHQ I wish I had that problem. Meanwhile I need to deal with google chat...
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Peter Goldsmith
(@_petegoldsmith) reported
from
Melbourne, State of Victoria
@SlackHQ It just seems redundant. If you forget it, you don’t get the ability to reset, you get a one time login link (which is great)