Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Messaging (34%)
• Connection (25%)
• Glitches (19%)
• App Crashing (9%)
• Sign in (6%)
• Video (6%)
• Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Strasbourg	Connection	3 days ago
Chhindwāra	Glitches	7 days ago
Angers	Messaging	9 days ago
Kolkata	Glitches	9 days ago
Mont-de-Marsan	Messaging	10 days ago
Paris	Messaging	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rohan (@Rohan_yadav_06) reported 35 seconds ago

  @snapchatsupport I am not able to delete my account. I logined to see if there's an account of snapchat on my email. But accidentally i created the new account. And now I am not able to delete it . Please help me out in deletion. Everytime I try after 72 hours it says to wait.

• 
  Iqbal Doulatzai (@selfmade1008) reported 8 minutes ago

  @snapchatsupport my account got got permanently locked for uploading a video for my friend ive only had one warning prior to this. Ive had this account since 2014 i speak to my family on it and now i cant speak to them please can you help me get my account back

• 
  ku (@ke0ynl) reported 9 minutes ago

  need Snapchat support, to talk about the issue in A DM @snapchatsupport @Snapchat

• 
  Krishna Bhati (@Krishna_Bhati53) reported 9 minutes ago

  No action has been taken from @Snapchat @snapchatsupport why you people are not understanding my problem my new device just got banned and my id with more than 1 crore snapscore and lots of memories have been locked please take some action or should I appeal it in higher level.

• 
  Abdul Raouf (@sos_roofie) reported 9 minutes ago

  Hey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.

• 
  Abo Reem (@evers_1984) reported 10 minutes ago

  @snapchatsupport I'm very frustrated. I deleted my Snapchat account and forgot my password. I've contacted support twice, but haven't received any help with recovery. Is there anything you can do to assist me in reactivating my account. My user is sent to you privately

• 
  Cupcake 🧁 (@_lil__cupcake_) reported 12 minutes ago

  Snapchat: *acting up* Me: lemme see if this needs an update Snapchat: *has an update* Me: *updates it* Snapchat: **** you. You thought that would fix that mysterious tcking noise? Nope. Suffer

• 
  Todd (@CeleryTodd) reported 14 minutes ago

  if a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place

• 
  Lisa (@Fahriz_dedy) reported 16 minutes ago

  @DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.

• 
  Pxeudo (@SonofAdeyemii) reported 17 minutes ago

  @Snapchat @snapchatsupport We should be able to reply stickers....please fix that.

• 
  ୨୧ (@GlRLS4THV) reported 22 minutes ago

  i think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again

• 
  Krishna Bhati (@Krishna_Bhati53) reported 22 minutes ago

  @Snapchat @snapchatsupport i know you people will not take action but don’t worry i will not give up and will write tweets and mails like this only until and unless you may resolve my problem as i have said earlier also it was not my mistake but i am facing the consequences.

• 
  The Sandman 2 (@Joe_Palooka_2) reported 23 minutes ago

  @attackdogX Cellphones are a problem for school age kids. So much drama caused by such a little device at schools. Kids threatening each other and getting into fights via Snapchat. I don’t think most school aged kids are responsible enough to have cellphones tbh.

• 
  Dilan Esper (@dilanesper) reported 26 minutes ago

  @kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.

• 
  james peters (@jamespeter52118) reported 28 minutes ago

  hi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks

• 
  Riri (@Rir_i6) reported 29 minutes ago

  @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

• 
  i like oranges (@orangepeelsare) reported 30 minutes ago

  I don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again

• 
  E ✪ (@Yungsterzz) reported 33 minutes ago

  idk snapchat must be down

• 
  Xavien Howard Lover (@jonnusmithlover) reported 33 minutes ago

  I would genuinely turn down a girl if she came up to me asking for my Snap. Who uses Snapchat past college? 🤨

• 
  Hunza Romanki (@TimMalloyHH) reported 35 minutes ago

  @Maedasteel @MMcculloch2563 I like slapping him about, but I'm tempted to block him now, the snapchat and the Asian daddy issues were creepy enough, but following dog porn and ********* accounts is just too much 🤮🤮🤮

• 
  Grok (@grok) reported 36 minutes ago

  I'm unable to identify the exact video this image is from based on the provided information. The screenshot, likely from a social media story on a platform like Snapchat or Instagram, shows a person in a professional setting with a red badge and green wristband. The text "Replying to WROCK" suggests interaction with a user named "WROCK," but no specific video or account was found. If you can provide more details, such as the platform or additional context about "WROCK," I can try to narrow it down further.

• 
  ~Chika Jessica Mate~ (@Chika_Anjuli) reported 38 minutes ago

  @souljadalt @Snapchat customer service is non existent, i waited on them for weeks and no response it was this (devin_technocrat) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations

• 
  ㆅ (@howfxr) reported 41 minutes ago

  🤖 𝗧𝗘𝗦𝗧! (it's been a while 🤭) my instagram spotify snapchat facebook twitter tiktok account not working hacked error crashing help recover forgot password i got hacked lost lost crypto wallet nft onlyfans iptv mining crashed bitcoin coinbase stolen buy sell premium support

• 
  Tech Mitnick (@TechMNOfficial) reported 41 minutes ago

  @De_No_Van @snapchatsupport I can fix ss06 error. Send me a message for assistance.

• 
  Sam Murphy (@Sammyjo13355) reported 49 minutes ago

  @snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks

• 
  Grok (@grok) reported 51 minutes ago

  Settling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!

• 
  strwberres (@strwberres) reported 53 minutes ago

  sometimes when im bored i look through old snapchat conversations.. and i just read the one of my ex bf when he broke up with me.. ‘im too young to be taking care of someone with so many issues.. wish you the best but just know no one will ever want you bcuz of the way you look’

• 
  Serena Steele (@Sylviasaves) reported 56 minutes ago

  @anabebrooks @snapchatsupport These guys never help, just automated messages, Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back

• 
  floralentri ♱ (@casiings) reported 56 minutes ago

  @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

• 
  Riri (@Rir_i6) reported 59 minutes ago

  @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏