Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 03/18/2025 22:50

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (38%)

    Sign in (38%)

  2. App Crashing (19%)

    App Crashing (19%)

  3. Connection (17%)

    Connection (17%)

  4. Messaging (15%)

    Messaging (15%)

  5. Glitches (5%)

    Glitches (5%)

  6. Multimedia (4%)

    Multimedia (4%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSheboygan Messaging
IndiaHyderabad Sign in
United StatesNew Augusta Sign in
CanadaRed Deer Connection
United StatesIron Mountain Sign in
United StatesWoonsocket App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonCrites Simon Crites (@SimonCrites) reported

    @snapchatsupport thanks for deleting my account and providing absolutely no help

  • gamer_sriseup Sensei Sean (@gamer_sriseup) reported

    My type? Women who are chronically on the internet, literally on snapchat from dawn til dusk, severe substance abuse issues, multiple mental illnesses (bipolar and borderline are preferable), a complete inability to admit fault in any feasible situation, (1/3)

  • dianabalderas44 Dyana Daniel (@dianabalderas44) reported

    @jaygain13 @snapchatsupport My snap got deleted earlier, it was recovered for me through the help of @techshine0122 you can contact them for help

  • Karanbh77231863 Karanbhati (@Karanbh77231863) reported

    @AysiaatheMILF @snapchatsupport @God223Savage Idk why they keep doing this to someone's account for no reason and they won't even try to fix it for you try reaching out to _.coder_pop._ on Instagram he got mine fixed easily without stress he can help you out because support is trash out here

  • allmunass___twn Allmunass__twn (@allmunass___twn) reported

    @Snapchat Fix app 😒 public profile doesn't shown 😒

  • xfaiii fati. (@xfaiii) reported

    @snapchatsupport @lody_31 I am a content creator on Spotlight platform and I achieved a lot of views and likes but I did not see the option of financial gains and I hope that Snapchat will respond to my problem

  • hunter4678tuu Hunter bujjbft (@hunter4678tuu) reported

    @AlfarisYahya @Snapchat I was recommended to baddo_cyber_spy on Instagram they were able to successfully regain access back to my accounts in 10 minutes,check them out they can help you out

  • aAsapRockyyy Megan🐉 (@aAsapRockyyy) reported

    Snapchat associating “you woke up early!” and a pic of me drunk in a and e with a broken nose will never not be funny

  • ni9zaa حسن مهدي (@ni9zaa) reported

    @snapchatsupport Now need snap update bug fix

  • Jadengrem Jaden Grey (@Jadengrem) reported

    @ny17o @snapchatsupport I will advise you go get help from @Zionhackk to get your account Fixed

  • lawyermermaid Bougie Trash Panda (@lawyermermaid) reported

    Merry holidays y'all 830am Clients sends me a pic of a Snapchat/IG post by one of the kids If you don't have details it's one kid pointing what looks to be a rifle at the other kid "in jest" It's been taken down but this is a fun lecture coming

  • xfaiii fati. (@xfaiii) reported

    @snapchatsupport @jaqwon66361323 I am a content creator on Spotlight platform and I achieved a lot of views and likes but I did not see the option of financial gains and I hope that Snapchat will respond to my problem plz

  • Wanbissakaired (@Wanbissakaired) reported

    @OSnapProduction @snapchatsupport The fix is log out and then log back in through your snapchats email address

  • lipalicious4207 ToySmokes💨👌🏽 (@lipalicious4207) reported

    @koalapuffss Okay that's what I thought it was! I miss my koala content already! Hurry up an fix it @Snapchat

  • kencracks ken (@kencracks) reported

    @tristinlewis11 @snapchatsupport I will advise you go get help from @Zionhackk to get your account Fixed

  • iamfreshcres Cres (@iamfreshcres) reported

    Good job @Snapchat someone now has access to my account, phone number and email address and you are just allowing them to use it like it’s no problem. I’m in Charlotte NC and someone in Dearborn MI is just in my account and y’all don’t care. Awesome!

  • hot_babe_alert im kat. (@hot_babe_alert) reported

    @p1uutooo @Snapchat @snapchatsupport did u find a resolution? pls help me.

  • WizzzAnt Ant (@WizzzAnt) reported

    @snapchatsupport your app and support is terrible my account gets hacked and banned and your telling me their is nothing you can do about it because it was terminated. Seems like a terrible business motto thanks for ruining a small business

  • lody_31 لودي (@lody_31) reported

    @Snapchat Why is the snap glitch going on for more than 4 hours, so we can't use it?

  • KanouAwata ꓘanou (@KanouAwata) reported from Los Angeles, California

    Is anyone else’s @Snapchat not working right? @snapchatsupport

  • AlfarisYahya Yahya Alfaris (@AlfarisYahya) reported

    @Snapchat Snapchat should have a call customer service

  • Wanbissakaired (@Wanbissakaired) reported

    @steeeev89 @snapchatsupport The fix is log out and then log back in through your snapchats email address

  • ni9zaa حسن مهدي (@ni9zaa) reported

    @snapchatsupport Snapchat now problem, pls bug fix

  • lody_31 لودي (@lody_31) reported

    @snapchatsupport Why is the snap glitch going on for more than 4 hours, so we can't use it?

  • jaygain13 jaygain (@jaygain13) reported

    Does anyone know of a legit way to get a snap chat account back after snap deleted it for no apparent reason and @snapchatsupport does absolutely nothing to help cuz there dumb as hell and there app sucks

  • rielnella Nella lee (@rielnella) reported

    @tristinlewis11 @snapchatsupport I will advise you go get help from @Zionhackk to get your account Fixed

  • Wanbissakaired (@Wanbissakaired) reported

    @allmunass___twn @Snapchat The fix is log out and then log back in through your snapchats email address

  • _eduardoguzman_ Eduardo Guzmán ⁶ (@_eduardoguzman_) reported

    @snapchatsupport @Snapchat why did y’all just deactivating my account without giving me a reason!?? I have been a great supporter of y’all for so long and I did not violet the terms, so unfair all my memories and my account please fix this.

  • AmbalaKenny coco (@AmbalaKenny) reported

    @AlfarisYahya @Snapchat Quickly contact @Masterhacks22 to help you fixed your account

  • felicia182390 Parmish (@felicia182390) reported

    @snapchatsupport My public profile has disappeared and I can’t find an option to make it again. I know the rules and I DID NOT delete my profile. I had 7.5k subscribers and a huge audience in Punjab. I’ve contacted snap support but i haven’t even received a snap ticket. Help!!