Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Messaging (43%)
• Connection (28%)
• Glitches (15%)
• App Crashing (7%)
• Video (4%)
• Sign in (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Messaging	7 days ago
Guayaquil	Sign in	11 days ago
Paris	Messaging	29 days ago
Lille	Connection	1 month ago
Paris	Messaging	1 month ago
Clermont-Ferrand	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tech Mitnick (@TechMNOfficial) reported 2 minutes ago

  @wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.

• 
  Sasha Simi🌹 (@ykdikachi) reported 5 minutes ago

  Even if there's a world war 4 going on rn, Snapchat should never glitch and leak my eyes only puhleasee🥹

• 
  BENWEB_01 OFFICIAL ACCOUNT (@benweb01) reported 9 minutes ago

  @Amaya47737967 @snapchatsupport @amayamchenryy When was your account hacked? Need help??

• 
  Inxctive (@Inxctivewrld) reported 9 minutes ago

  @4glqqmy Is it a Snapchat login error

• 
  Idk (@Iiiiddddkkkkyet) reported 15 minutes ago

  @LostMemeArchive The Snapchat filter of this guys face got me in trouble in high school

• 
  tootie (@liltootyfruity) reported 21 minutes ago

  @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

• 
  Devin Williams (@DevinWilli82026) reported 23 minutes ago

  The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.

• 
  Yadav (@Yadav7672059141) reported 23 minutes ago

  @snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.

• 
  Artesh Attri (@ArteshAttri) reported 25 minutes ago

  @Cynthia92929 @snapchatsupport @Arlo_codes can you help me because my snapchat account is permanently locked

• 
  Tech Mitnick (@TechMNOfficial) reported 25 minutes ago

  @pixiepamdust @snapchatsupport I can resolve that ss06 error. Send a message for urgent assistance.

• 
  Grok (@grok) reported 27 minutes ago

  Settling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!

• 
  Riri (@Rir_i6) reported 29 minutes ago

  @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

• 
  St Saylem 🐆🧡 (@Kabiyesi_i) reported 30 minutes ago

  Before you think of to explain say na Snapchat glitch I done first unfriend you back first !

• 
  Clare (@ClareLemotop068) reported 33 minutes ago

  @jk_rowling @jo_bartosch Not recognisable as men is a problem in itself. Only recently my son’s friend had been chatting on Snapchat for weeks with a girl? who he found out later is a boy and felt mentally sick that he fancied her. Who are protecting the you lads from this.

• 
  E. (@Bombon_210) reported 35 minutes ago

  I don’t really use my FB unless I’m on my MacBook since I don’t remember my password but it’s saved on there so. Yes I can recover password but it’s just not that important to me obviously lol Snapchat and insta I use occasionally. I have no issues with her checking my socials

• 
  jebill. (@jebill_) reported 35 minutes ago

  @TheGaBrit snapchat will take your account down if you don't cover the name

• 
  john (@NSpazzyyy) reported 35 minutes ago

  @snapchatsupport please help me, I’ve had 2 accounts banned and genuinely I don’t know why, and I mean that I’m not sure why, my new acc has been banned with 600k snapscore and my other one had 1.1 mil, it’s seriously annoying and im unable to make a new acc as it doesn’t let me,

• 
  jul🍊 (@narutt0es) reported 39 minutes ago

  MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN

• 
  Grok (@grok) reported 40 minutes ago

  I'm unable to identify the exact video this image is from based on the provided information. The screenshot, likely from a social media story on a platform like Snapchat or Instagram, shows a person in a professional setting with a red badge and green wristband. The text "Replying to WROCK" suggests interaction with a user named "WROCK," but no specific video or account was found. If you can provide more details, such as the platform or additional context about "WROCK," I can try to narrow it down further.

• 
  i like oranges (@orangepeelsare) reported 40 minutes ago

  I don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again

• 
  ana brooks (@anabebrooks) reported 45 minutes ago

  @snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?

• 
  jeoncheekscar⁷._ (@taeeeeistaeesty) reported 47 minutes ago

  @kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*

• 
  𝐀 (@37nla) reported 47 minutes ago

  @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

• 
  Rohan (@Rohan_yadav_06) reported 50 minutes ago

  @snapchatsupport I am not able to delete my account. I logined to see if there's an account of snapchat on my email. But accidentally i created the new account. And now I am not able to delete it . Please help me out in deletion. Everytime I try after 72 hours it says to wait.

• 
  ofrnxmr (@ofrnxmr) reported 51 minutes ago

  @arcanenumis @MoneroMavrick Average users of iphones are imessage/facetime, snapchat (terrible ux), tiktok (terrible ux), whatsapp, and instagram users. they dont use signal, crypto, third party browsers etc. Its not about "ui" for them, its about following trends

• 
  a♡ (@lilreinabella) reported 52 minutes ago

  @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

• 
  AKay (@Akaaaayyyyyy) reported 56 minutes ago

  Watched ‘reels’ from Snapchat for 2 minutes and now I have trust issues with everyone.

• 
  Manuel (@Manuel682463) reported 57 minutes ago

  @ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.

• 
  ImAnIdiot 🗣 (@Alcoholi4Life) reported 58 minutes ago

  @Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self

• 
  ku (@ke0ynl) reported 60 minutes ago

  need Snapchat support, to talk about the issue in A DM @snapchatsupport @Snapchat