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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Messaging (32%)
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Connection (20%)
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App Crashing (15%)
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Sign in (11%)
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Glitches (10%)
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Video (7%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Minneapolis |
Messaging | |
| Ann Arbor |
Messaging | |
| Papillion |
Connection | |
 Dammam |
Glitches | |
 Villepinte |
App Crashing | |
 Mortsel |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Shubhammm
(@shutterbshubham) reported
@TheCliffordRave @Snapchat My friends can see my account but I can’t login 😒
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@snapchatsupport please help me my account was deleted and I didn’t violate any term of service please help me I need my account
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Zella
(@hotgirlkarmann) reported
Who’s down to ****? #meetups Snapchat zella_karman
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gianna
(@slavengg) reported
@snapchatsupport you permanently locked My old account the user is giannaslaven and you permanently locked my new one giaslaven fix your **** i have no one to talk to and I’m sure it’s the same for many other teens getting their account locked for no reason. we want our accounts
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Malandro 🐍
(@CamColdchain) reported
I blame social media for this generation of females down fall, kause aint nan one of you ******* like my mom but then again my mom aint grow up off of instagram twitter and snapchat... smh
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@Snapchat how come ur boo says tweet @snapchatsupport yet I’m getting no responses and was asked for a screenshot and everything and literally they just did nothing??? MY ACCOUNT WAS FALSELY DELETED PLEASE HELP ME
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Carmen Capriotti
(@CapriottiCarmen) reported
Literally @Snapchat snapchat just deleted my entire account with no explanation, no warnings or strikes. Taking ALL of my memories with it. I’ve been contacting their snapchat support team for hours and they refuse to help me. @snapchatsupport
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Chewy💙
(@chewbearrr) reported
i barely be on snapchat my view went down bad
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gianna
(@slavengg) reported
@snapchatsupport you permanently locked My old account the user is giannaslaven and you permanently locked my new one giaslaven fix your **** i have no one to talk to and I’m sure it’s the same for many other teens getting their account locked for no reason.we want our accounts!
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@snapchatsupport my account was falsely deleted and I am getting no help in fixing it please help me I am so heartbroken please I didn’t violate anything please answer dms please
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@snapchatsupport seriously yall told me to send u the screenshot I did, my account was falsely deleted which is just Unacceptable. I won’t accept this I didn’t violate any terms PLEASE HELP ME GET MY ACCOUNT THAT WE JUST HAD A HOLIDAY I DONT WANNA LOOSE MY FAMILY PICTURES PLEASE
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neha⁷
(@bangtansunite) reported
My account is permanently locked and I sent a dm but nobody is replying pls help! @snapchatsupport
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Huncho Ethan
(@HunchoEthan) reported
@snapchatsupport Hey my account keeps getting locked and I don’t have a 3rd party apps installed and I’m following the terms of service and everything is verified please open my dm thanks
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Erin | BLM
(@Erin_344x) reported
I’ve no storage left so my phone automatically removed all my contacts,the camera option on snapchat and Instagram and I can’t use either apps properly can someone help?
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gianna
(@slavengg) reported
@maiavocado @snapchatsupport @Snapchat snapchat workers r dumb asf i stg fix ur ****
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Mark
(@titanerror) reported
My account has been at least 10 times permanently blocked, i have reseted my whole phone, still locking me, also i made new accounts and they get instantly locked. And this problem is going only on my phone, idk what to do anymore pls help me @snapchatsupport
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Nevaeh
(@Nevaeh83828760) reported
@AmongUsGame hi I have a question, everytime I play among us and talk to friends on snapchat on my phone my screen goes black and then normal and then black again could you help with that please
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𝕁.𝕃
(@jlbellla) reported
Why is my Snapchat not working 🤔
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glory♕
(@ExclusiveDeanna) reported
@laurie_crumb97 @Snapchat Right! Going on 3rd week without being able to login like umm
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♡Isa♡
(@GetawayTurner) reported
Me knowing that Taylor seeing my snapchat was probably a glitch😺😿
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Lahmajoun Connoisseur
(@gaydiohead) reported
its not being connected that is the problem, there is some good that comes with being super connected for sure, mutual aid & the speed people are made aware of issues. but thats far from something that you can ONLY get on the big 4ish sites (YT, FB, TWT, IG, sort of Snapchat)
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brittneybaker
(@brittne92770281) reported
@haley93272203 @snapchatsupport I was having the same issues with my account today but I got referred to this guy on instagram and he helped me fix it.I think you should contact him on instagram @ smart_hack_01
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liam
(@lrtotbl) reported
If You Choose To Contact Me Through Snapchat And Not Nintendo DS Pictochat, That Is A You Problem
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Kyle Barr
(@darkswordsmantv) reported
@EposVox I think the limited movement and fancy rendering does help. You can see her fingers poorly interacting with her hair. When you consider things like Snapchat's face filter system and open source solutions like that, I don't think this is ground breaking. But it is still very cool
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Marcus
(@titanerror) reported
@vampbae11 @snapchatsupport I lost all my phone memory just because of it and still not working
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Canela
(@canelatrigueros) reported
@snapchatsupport can you please answer my dm with actual help?? this is a privacy and safety concern!! please I’ve been waiting for someone to help me for over an hour!
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Erik
(@Erik_dtx) reported
@snapchatsupport can you please help me my account is permanently locked and I just@made this account two days ago
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yoinkzoink2020
(@yoinkzoink2020) reported
On Snapchat’s website I’ve been able to unlock my Snapchat but now it won’t let me and I have people that I need to contact that’ I don’t have any other socials with so can you please help me and I’ve read everything about unlocking an account and I have no viruses on my device
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@snapchatsupport My account was permanently terminated and I did nothing to violate guidelines please help me I’m so heartbroken I just lost everything please help me
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ash
(@ashlyngarciaaa) reported
imagine being so insecure that you login to your boyfriends snapchat (who i’m p sure you’ve been dating for less than 2 months) and unadd one of his female friends. but also **** this male friend for letting “his girl” do this.