Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 01/20/2025 21:20

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. App Crashing (25%)

    App Crashing (25%)

  2. Messaging (19%)

    Messaging (19%)

  3. Sign in (18%)

    Sign in (18%)

  4. Glitches (16%)

    Glitches (16%)

  5. Connection (12%)

    Connection (12%)

  6. Multimedia (7%)

    Multimedia (7%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSaint-Joseph-de-Beauce Connection
IndiaHyderabad App Crashing
FranceSartène Messaging
United KingdomBedford Sign in
IndiaAhmedabad App Crashing
IndiaBengaluru Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • kyndraerickson kyndra (@kyndraerickson) reported

    @snapchatsupport my account was deactivated for no reason?? i made a new account and i haven’t done anything? help me.

  • LjLj757575 Lj (@LjLj757575) reported

    @Crazylegsboy @snapchatsupport @Snapchat Did they ever fix it?

  • gio21uye giovanka (@gio21uye) reported

    @DanielL62268276 @snapchatsupport I know of a tech guy who helped me in a situation like this. His instagram username is the_webhack. Reach to him for help because the support is useless

  • Samtren55263925 Sam trent (@Samtren55263925) reported

    @cody48357737 @abselisel @snapchatsupport I don't know if it made a difference, but almost immediately after my previous post, I got through to flashcyber4 on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!

  • LjLj757575 Lj (@LjLj757575) reported

    @brookejamiee @snapchatsupport @Snapchat Did they fix it?

  • amery_jaelyn AJ Morris (@amery_jaelyn) reported

    @Snapchat my account with years of memories that aren't backed up has dissapeared. so do any new ones I make. no reason or warning given. please help

  • Jp33568 Justin Payne (@Jp33568) reported

    @kyndraerickson @snapchatsupport I waited for weeks and received no response from the support system since there is no customer service. Today my account was perfectly corrected/fix by @021officialtech

  • GibbsTechUS Gibbs Technologies (@GibbsTechUS) reported

    @amery_jaelyn @Snapchat When my account had this issue, I appealed, and gave my ID and a selfie video, but received no response. I had to improvise, so I contacted @021officialtech who came through for me.

  • cyberkelvin2 VIN HUB (@cyberkelvin2) reported

    @amery_jaelyn @Snapchat Your account has been compromised hopefully, sooner or later you might get hacked, drop a message so I can help bypass the hacker

  • pinknfrosty Stacey Fantom (@pinknfrosty) reported

    @amery_jaelyn @Snapchat When my account had this issue, I appealed, and gave my ID and a selfie video, but received no response. I had to improvise, so I contacted @021officialtech who came through for me.

  • picanto_cool picanto (@picanto_cool) reported

    If you need Help with recovering any Hacked Account, Mails, Tiktok, Snapchat, Instagram etc..

  • RobertN12392361 Robert Noah (@RobertN12392361) reported

    @kyndraerickson @snapchatsupport Text cyberskype_mood on Instagram, him help me fix my Snapchat account this morning!

  • yagya61630880 yagya (@yagya61630880) reported

    @amery_jaelyn @Snapchat Same thing happen to me and I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to melvix_cybertech on Instagram by a friend and they help me fix my account back

  • ooff778 دموع القلب (@ooff778) reported

    @Moha_Hassen00 @snapchatsupport Similar issues have lately come up for me, and their support crew was unable to fix them. Then someone advised that I get in touch with @021officialtech, who swiftly repaired my account.

  • Samtren55263925 Sam trent (@Samtren55263925) reported

    @May05905998May @snapchatsupport Please dont get scammed while other are getting their account fixed by this cyber flashcyber4 on Instagram he can help fix your disable,hacked,and compromised account and also help thighten your account security message him for more tips

  • yonglee145 Sylvester lee (@yonglee145) reported

    @Moha_Hassen00 @snapchatsupport My account also experienced this same issue, however with @021officialtech's help, I was able to get it back in just 20 minutes.

  • RobertN12392361 Robert Noah (@RobertN12392361) reported

    @DanielL62268276 @snapchatsupport Text cyberskype_mood on Instagram, him help me fix my Snapchat account this morning!

  • paul12003 paul (@paul12003) reported

    @corpsesaries @Snapchat @snapchatsupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to drey_tools on instagram he helped me when I had similar issue

  • LjLj757575 Lj (@LjLj757575) reported

    @mk17501 @Snapchat Did they fix it?

  • PPowellBirdd PPowellBirdd (@PPowellBirdd) reported

    @Blablam14 @snapchatsupport So sorry you still having some troubles with your account, have try to check on grahamtech1 on Instagram,they are the best support with quick response and assistance on account issues 💯

  • Samtren55263925 Sam trent (@Samtren55263925) reported

    @praveenr2499 @snapchatsupport I was in the same situation as you then someone referred me to flashcyber4 on Instagram after 24 hours the account fixed. You can reach out to him to reinstall the app after a day and login

  • Gogoboating Alex Febo (@Gogoboating) reported

    @amery_jaelyn @Snapchat My account also experienced this same issue, however with @021officialtech's help, I was able to get it back in just 20 minutes.

  • PPowellBirdd PPowellBirdd (@PPowellBirdd) reported

    @cody48357737 @snapchatsupport So sorry you still having some troubles with your account, have try to check on grahamtech1 on Instagram,they are the best support with quick response and assistance on account issues 💯

  • PPowellBirdd PPowellBirdd (@PPowellBirdd) reported

    @kyndraerickson @snapchatsupport So sorry you still having some troubles with your account, have try to check on grahamtech1 on Instagram,they are the best support with quick response and assistance on account issues 💯

  • courtneybritt__ Courtney Elizabeth (@courtneybritt__) reported

    @kokorashell @krickman18 @__srow I had this same problem! I either thought my friends unadded me or I unadded them. Snapchat is confusing Af right now lol

  • PPowellBirdd PPowellBirdd (@PPowellBirdd) reported

    @TaylorSmeby @snapchatsupport So sorry you still having some troubles with your account, have try to check on grahamtech1 on Instagram,they are the best support with quick response and assistance on account issues 💯

  • khensavong then khensavong (@khensavong) reported

    @Martcheva @snapchatsupport @sezza_2001 Support are too just busy to help anyone I got my own account back with the help of valortech7 on Instagram or telegram

  • gio21uye giovanka (@gio21uye) reported

    @kyndraerickson @snapchatsupport I know of a tech guy who helped me in a situation like this. His instagram username is the_webhack. Reach to him for help because the support is useless

  • ToddGloria4 Todd Gloria (@ToddGloria4) reported

    @SoGrace67 @snapchatsupport @sabrinaali2851 Text cyberskype_mood on Instagram, him help me fix my Snapchat account this morning!

  • Samtren55263925 Sam trent (@Samtren55263925) reported

    @SummxrBarnxs @snapchatsupport Hey, please read I really know how this may sound to you but getting support out here is very difficult I’ve tried every possible way to get in touch with support team but no reply from them, I suggest you contact flashcyber4 on instagram for support he got my issue resolved.