Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 01/16/2026 17:00

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (35%)

    Sign in (35%)

  2. App Crashing (18%)

    App Crashing (18%)

  3. Messaging (18%)

    Messaging (18%)

  4. Connection (14%)

    Connection (14%)

  5. Glitches (7%)

    Glitches (7%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomDudley App Crashing
FranceLe Mée-sur-Seine Video
U.S. Virgin IslandsCharlotte Amalie App Crashing
IndiaNew Delhi Connection
FranceNoyelles-Godault Messaging
IndiaBengaluru Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • richiewong1992 Richie Wong (@richiewong1992) reported

    @Vanessa148999 @snapchatsupport Their customers services is really annoying sometimes.I had the same problem but I was lucky to meet this coder @ Citrix_online on instagram you can try him he is really fast and legit I assure you. Instagram.con/citrix_online

  • madisondecambra Madison DeCambra (@madisondecambra) reported

    @TrollFetti Oh wtf I forgot hahahaha Snapchat terminated my account last year and I lost like 7 years worth of memories and they refused to help me out so 🙃🙃 now it’s madidecambra

  • shanttyfitriani Sharon💋💝 (@shanttyfitriani) reported

    @jessvsthewrlddd @snapchatsupport I will advice you to get in touch with @ hyphenet_solutions on Instagram, they are legit and reliable they got my account fixed today. They can help you

  • shanttyfitriani Sharon💋💝 (@shanttyfitriani) reported

    @ash207769 @snapchatsupport I will advice you to get in touch with @ hyphenet_solutions on Instagram, they are legit and reliable they got my account fixed today. They can help you

  • amelsking amelia (@amelsking) reported

    @snapchatsupport my account is temporarily locked; i haven’t used a third party extension to login nor have i violated any of the terms to be locked. need help asap. username awking06.

  • iam_kuzee Harvey Smith (@iam_kuzee) reported

    @jj13487449 @Snapchat Idk what's been going on with them, worst part is they won't do anything to help recover it. I had to reach out to wintel_hack on IG to fix it when I got tired of waiting. You should reach out for real help

  • Lizzykiss12 lizzy (@Lizzykiss12) reported

    @JasmynEiler @snapchatsupport @Snapchat Lol I had same issue sometime ago, I reached out to support they did nothing just automated bots replies until I got referred to Hacker_gold44 on Instagram who helped me solve mine

  • shanttyfitriani Sharon💋💝 (@shanttyfitriani) reported

    @ashwjamin @snapchatsupport I will advice you to get in touch with @ hyphenet_solutions on Instagram, they are legit and reliable they got my account fixed today. They can help you

  • Lizzykiss12 lizzy (@Lizzykiss12) reported

    @jessvsthewrlddd @snapchatsupport Lol I had same issue sometime ago, I reached out to support they did nothing just automated bots replies until I got referred to Hacker_gold44 on Instagram who helped me solve mine

  • richiewong1992 Richie Wong (@richiewong1992) reported

    @amelsking @snapchatsupport Their customers services is really annoying sometimes.I had the same problem but I was lucky to meet this coder @ Citrix_online on instagram you can try him he is really fast and legit I assure you.

  • youngbloodsbsf Austin 卌 🆔 (@youngbloodsbsf) reported

    HOW DO YOU RECORD VIDEO ON SNAPCHAT WITHOUT HOLDING THE BUTTON THE WHOLE TIME SOMEONE HELP

  • cottonmeows21 l (@cottonmeows21) reported

    @snapchatsupport video calls are not working for me it’s just showing a black screen

  • Kelvin34161408 Kelvin (@Kelvin34161408) reported

    @d4vion @snapchatsupport Sorry for the inconveniences, I saw your tweet now, I’m once a victim to this mess, I got no response from support not until someone reffered me to Ethical Hacker on WhatsApp who help me reactivate my account back and they are very fast and reliable +1 (424) 261‑2674

  • Piperkelvin0 Pat (@Piperkelvin0) reported

    @Camdog6644 @Snapchat Sorry about that, its annoying, had same issue luckily I got referred to EASTERNCODES on IG and he recovered my account for me.

  • DGT407000871 D@ÑGÔT€ (@DGT407000871) reported

    @viminislife @snapchatsupport Snapchat isn't working rn why it says it's having connection issues

  • richiewong1992 Richie Wong (@richiewong1992) reported

    @Camdog6644 @snapchatsupport Their customers services is really annoying sometimes.I had the same problem but I was lucky to meet this coder @ Citrix_online on instagram you can try him he is really fast and legit I assure you.

  • Piperkelvin0 Pat (@Piperkelvin0) reported

    @Huskykate124 @snapchatsupport Sorry about that, its really annoying, had same issue luckily I got referred to EASTERNCODES on IG and he recovered my account for me.

  • shanttyfitriani Sharon💋💝 (@shanttyfitriani) reported

    @loverene1188 @snapchatsupport I will advice you to get in touch with @ hyphenet_solutions on Instagram, they are legit and reliable they got my account fixed today. They can help you

  • elinhauschild Élin (@elinhauschild) reported

    @SupaAoneHead @Snapchat Service support is down don't hesitate to chat @ Citrix_online on Instagram, he is one of the best he made me access my account back in few minutes after following all instructions. Instagram.con/citrix_online

  • Zoidbrdg (^-^) (@Zoidbrdg) reported

    @snapchatsupport I need some help my account got locked

  • iam_kuzee Harvey Smith (@iam_kuzee) reported

    @Jeffdaprez16 @BreannaReyna5 @snapchatsupport Wow, you know you could just contact wintel_hack on IG to fix your account real quick, that's how I got mine back so I think you should try that

  • iam_kuzee Harvey Smith (@iam_kuzee) reported

    @LilMop77 @Snapchat Well if i were you I'd get help from this dude on IG wintel_hack rather than getting automated texts from snap it's a total waste of time and can be a annoying move from snap

  • wawajawn The Wawa (Gobbler) Jawn🍁 (@wawajawn) reported

    Take down the killer’s sister who callously posted a photo of his body on Snapchat too while we’re at it. And remove the cops who were first on the scene and treated the killers like victims worthy of compassion. **** that whole town of white folks, really

  • dottiepetrs Dottie (@dottiepetrs) reported

    @Zoidbrdg @snapchatsupport Same thing happened to me few weeks back someone on here recommend @GirlsDailyNL he help me recover my locked account In 30mins. His an expert.

  • dottiepetrs Dottie (@dottiepetrs) reported

    @Vanessa148999 @snapchatsupport Same thing happened to me few weeks back someone on here recommend @GirlsDailyNL he help me recover my locked account In 30mins. His an expert.

  • richiewong1992 Richie Wong (@richiewong1992) reported

    @d4vion @snapchatsupport Their customers services is really annoying sometimes.I had the same problem but I was lucky to meet this coder @ Citrix_online on instagram you can try him he is really fast and legit I assure you.

  • iam_kuzee Harvey Smith (@iam_kuzee) reported

    @JasmynEiler @snapchatsupport @Snapchat This issues of accounts getting locked is frustrating, it’s sad thing support team is not doing anything about the complains people are dropping. I will advice you to contact wintel_hack on Instagram to help you get back your account they are fast and reliable

  • richiewong1992 Richie Wong (@richiewong1992) reported

    @chrisiswhatev @Snapchat Their customers services is really annoying sometimes.I had the same problem but I was lucky to meet this coder @ Citrix_online on instagram you can try him he is really fast and legit I assure you.

  • PariangSiagian Pariang Siagian (@PariangSiagian) reported

    @Zoidbrdg @snapchatsupport Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • elinhauschild Élin (@elinhauschild) reported

    @Vanessa148999 @snapchatsupport Ok I will help you retrieve your account back permanently directly from database with same datas on it and ensure you don’t get locked again