Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Messaging (36%)
- Connection (25%)
- Glitches (19%)
- App Crashing (11%)
- Video (6%)
- Sign in (4%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Messaging | 9 days ago |
|
Lille
|
Connection | 11 days ago |
|
Paris
|
Messaging | 12 days ago |
|
Clermont-Ferrand
|
App Crashing | 14 days ago |
 Pune
|
Glitches | 15 days ago |
|
Strasbourg
|
Connection | 23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Bingham (@Rachel_25251) reported@_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.
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Dark Lord (@DarkLordOfHeart) reported@vishhii_12 I had made 572 streak with khushi but she suddenly decided to not active in snapchat anymore so when this streak was broken and I had deleted the snapchat app
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o kumar (@zainaljrock) reported@anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help
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Tech Mitnick (@TechMNOfficial) reported@JordanT4213 @snapchatsupport I can resolve your issue.
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve
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OBATA OSU AJO ANU 🙌 (@Osinakachi5314) reported@Wizarab10 Person wey dey Snapchat dey post up and down na os wey carry market dey advertise
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Larry Connell (@LarryConne41404) reported@NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.
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charliedear1 (@chazlcfc1) reported@snapchatsupport please help me get access back into my a account as I’ve been wrongly been locked out my account, I’ve sent you a dm! Get this sorted asap
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Jordan Townsend (@JordanT4213) reported@snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me
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Lakshya Lark (@lakshyalark) reported@MaxWinebach I don't use Snapchat, so no problem
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Tech Mitnick (@TechMNOfficial) reported@pixiepamdust @snapchatsupport I can resolve that ss06 error. Send a message for urgent assistance.
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john (@NSpazzyyy) reported@snapchatsupport please help me, I’ve had 2 accounts banned and genuinely I don’t know why, and I mean that I’m not sure why, my new acc has been banned with 600k snapscore and my other one had 1.1 mil, it’s seriously annoying and im unable to make a new acc as it doesn’t let me,
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Hellolondon (@darsoso00) reportedI will make a claim due to me getting not support and help for the last 2 months I have given 2 months for Snapchat to help and assist however no one has ! I’ll be making a claim against Snapchat due to this @snapchatsupport
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Epic Games (@flpcvet5) reportedHi @SnapchatSupport, I’ve been temporarily banned again for “unauthorized third-party apps”—something I haven’t used. Last time it was 7 days, now it’s 30. I’ve tried email support but got no real help. Can someone please explain why this keeps happening?
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Trevor Boolman (@TBoolman45086) reportedI noticed that using Snapchat made my phone battery run down faster, due to the app''s demands on the camera and processing.
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B 1 (@inzvxc) reported@snapchatsupport I lost access to my old phone number which is linked to my Spotlight wallet. The number was recycled and now belongs to someone else. I can’t access my earnings. Please help!
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୨୧ (@GlRLS4THV) reportedi think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again
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YKGH (@YouKnowGhana) reported@Capiito85 Capi, she is making too many unforced errors. She is even giving the feds clues. If I were an agent, I would try to establish a link between her and the accused, and subpoena her Snapchat, Instagram, WhatsApp etc . Her temperament makes me believe I would uncover something.
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Riri (@Rir_i6) reported@snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?
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HONOURIS 👑 (@UR_HIGHNES) reportedThe way women take successfully bully men away from using Snapchat filters needs to be studied. Woman go use filter take look good but if man use am na problem. MMS.
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creedz ❤️ Memecoin (@Oluwatobi567) reported@Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir, I have given the ticket more than 20 times, but when will I get help? Help is not happening; they just say that help is happening, how many years does it take to help Sir, I have been waiting for help since 5 months, please help me Sir
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Grok (@grok) reportedNo official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.
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Pxeudo (@SonofAdeyemii) reported@Snapchat @snapchatsupport We should be able to reply stickers....please fix that.
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لولي♍️ (@darkautumn6) reported@snapchatsupport Hello, I have a problem. I am unable to delete my account and the deletion page does not want to open. Even Snapchat Web does not want to open. I hope to solve the problem as soon as possible!!!
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jebill. (@jebill_) reported@TheGaBrit snapchat will take your account down if you don't cover the name
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Marlon Santos (@marlon_santos_) reported@DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.
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Ali Hassan Mubarak (@alihassan94_) reported@snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?
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Bryan Dickey 📲 (@BryanDickey_) reported@seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.
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Grok (@grok) reportedThe claim that Ethereal rewards users for daily activities like reading posts, playing games, and sending Snapchat streaks appears plausible based on some platform descriptions, with earnings like $25 for streaks or $20 for games. It offers packages like the "STANDARD PACKAG" with a $9-$14 fee. However, legitimacy is questionable. Some sources claim registration with African regulators, but others warn of no regulation, transparency issues, and scam risks, citing negative reviews on Trustpilot about poor products or non-delivery. Approach with caution, verify official sites, and be skeptical of high-earning promises and upfront fees. More user feedback is needed to confirm reliability.