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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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App Crashing (19%)
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Messaging (19%)
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Connection (14%)
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Glitches (6%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal |
Sign in | |
| Patiāla |
App Crashing | |
 Villelaure |
Connection | |
 Guyton |
Sign in | |
 Erbil |
Sign in | |
| Chicago |
Multimedia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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avawenrich
(@avawenrich) reported
@catherineeroth @snapchatsupport I had the same problem on my business account I got it fixed today by 48master_tech on Instagram they are fast and reliable.
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kelly miranda
(@kellymi58056086) reported
@hAxPanDa @snapchatsupport Waiting for them to respond😓,is devastating💔Really sorry dear actually had that same issue with my account cause i had lots of data I couldn't let it go,but I got it back with the help of cyber_help.com_221 on Instagram after 2months of been inactive.his like an internal help
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Paige
(@Paige_pm0) reported
@snapchatsupport can you please answer my dm and my other replies. I really don’t know what else I can do when I did nothing but log out of my account to help my brother and I get locked out?! I notice a lot of people had this problem. Please reply and fix this issue
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kelly miranda
(@kellymi58056086) reported
@Uzumaki_688 @snapchatsupport Waiting for them to respond😓,is devastating💔Really sorry dear actually had that same issue with my account cause i had lots of data I couldn't let it go,but I got it back with the help of cyber_help.com_221 on Instagram after 2months of been inactive.his like an internal help
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Catherine
(@catherineeroth) reported
@sneharika882 @snapchatsupport @Snapchat That’s what I’m worried AB too but I also need access to my saved photos like rn. Ugh this is such a problem
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Afnan
(@fanfool1) reported
@snapchatsupport hello Snapchat I can’t add anymore friends bec they said that I had too many friends please fix that
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lors
(@teddywashere_) reported
@HeyImMaliyah i had a friend get broken up over snapchat
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10x
(@AbihaAroob) reported
Is there some problem with #snapchat or just something wrong with mine?
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bonjour
(@BolarinwaAyemu) reported
@hmd_jade @snapchatsupport I actually had the same issue with my account I couldn't let it go,but I got it back with the help of bigcyberhelp on Instagram he’s a genius send him a message he’s definitely going to help you
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kelly miranda
(@kellymi58056086) reported
@Paige_pm0 @catherineeroth @snapchatsupport Waiting for them to respond😓,is devastating💔Really sorry dear actually had that same issue with my account cause i had lots of data I couldn't let it go,but I got it back with the help of cyber_help.com_221 on Instagram after 2months of been inactive.his like an internal help
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char ✿
(@spphics) reported
anyone elses snapchat broken or is it just mine? i havent been able to send out snaps or post to my story
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stephanie walker
(@stephan68192) reported
@Paige_pm0 @snapchatsupport I had similar issues but I was recommended to kinkhacker001 on instagram he helped me recover my account go to him he knows what to do
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damian
(@Damian_fr11) reported
@LavetteMLevy @snapchatsupport I highly recommend @Whitehat_1 On Twitter, I'm so excited they got back my account through their service after I got tired of contacting customer service but no feedback from them thanks to those that referred me.
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Paige
(@Paige_pm0) reported
@catherineeroth @snapchatsupport They really need to help us people out and not just send link where we already read
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mkg
(@mkgyrd) reported
my snapchat is so broken ffs
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Paige
(@Paige_pm0) reported
@snapchatsupport Thank you. I sent a request and my issues to the email. What if they don’t respond or help us out? I can’t even make another account and I don’t wish to restart another account.
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Bread 🍞
(@SumStaleBread) reported
Stop telling people all your problems in your Snapchat streaks. If you have problems, bottle then up like the rest of us.
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kelly miranda
(@kellymi58056086) reported
@999_MATT_ @snapchatsupport Waiting for them to respond😓,is devastating💔Really sorry dear actually had that same issue with my account cause i had lots of data I couldn't let it go,but I got it back with the help of cyber_help.com_221 on Instagram after 2months of been inactive.his like an internal help
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Paige
(@Paige_pm0) reported
@snapchatsupport I already checked that link and tried everything. I don’t have any third party apps or anything. I never had an issue with snap until now and I know three people who are having the same issue when they have done nothing.
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RIRI
(@ryrymkht94) reported
@Snapchat my account has disconnected I cannot reconnect. no help by message or phone.
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hmd jade
(@hmd_jade) reported
@snapchatsupport (2) was sleeping at the time and it had been several days since I had used the application I would like to have this fixed I contacted Snapchat even and they themselves have not been able to help me I have already been on their forum nothing is working help me
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Catherine
(@catherineeroth) reported
@Snapchat @snapchatsupport I’ve received no help. My account was locked by mistake when I got hacked. I need access to it. My projects for my college course is being discussed with groups on there. Snapchat won’t respond to me
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kelly miranda
(@kellymi58056086) reported
@KenzieSlaysIt @snapchatsupport Waiting for them to respond😓,is devastating💔Really sorry dear actually had that same issue with my account cause i had lots of data I couldn't let it go,but I got it back with the help of cyber_help.com_221 on Instagram after 2months of been inactive.his like an internal help
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Paige
(@Paige_pm0) reported
@Alex89436238 @snapchatsupport I’ve been having the same problem and they won’t get back to me but keeps sending me the same message.
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Michelle Miller
(@ayuba_jethro) reported
@Alex89436238 @snapchatsupport I was having same issues until I contacted cipher_crak on Instagram who helped me in recovering my account
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kevin.
(@_kevininmoscow) reported
paid good money for this jawline and i would appreciate it if your filters didn’t slim it down fanks. @Snapchat
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damian
(@Damian_fr11) reported
@PluggedInMark @snapchatsupport I highly recommend @Whitehat_1 On Twitter, I'm so excited they got back my account through their service after I got tired of contacting customer service but no feedback from them thanks to those that referred me.
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Olive Santos
(@OliveSantoz) reported
@ayuba_jethro @snapchatsupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.
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kelly miranda
(@kellymi58056086) reported
@lowbrasschikah @snapchatsupport @Snapchat Waiting for them to respond😓,is devastating💔Really sorry dear actually had that same issue with my account cause i had lots of data I couldn't let it go,but I got it back with the help of cyber_help.com_221 on Instagram after 2months of been inactive.his like an internal help
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Goose
(@boymeetsgoose) reported
hey @snapchatsupport just got a video taken down exactly when it hits 400k views which wasn’t in violation of ANY TOS. Seems like you don’t want to pay your creators huh?