Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Guayaquil, Provincia del Guayas 2
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Winnipeg, MB 1
Jacksonville, IL 1
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • parthvdoshi Parth Doshi🇮🇳 (@parthvdoshi) reported

    @spotifyindia doesn't seem to work on my laptop for the last few days(web player as well as app)... Anyone facing the same issue? @SpotifyCares

  • pjminparticular Jimin¹³ is King (@pjminparticular) reported

    Guys dms for @SpotifyCares are open so dm them too! Don't take this lying down!

  • estilostring4 EstiloStringQuartet (@estilostring4) reported from Southampton, England

    @cdbaby what time is your live support available? I’ve sent a ticket too. Our album has disappeared from @SpotifyCares after 8 years! Can you help us fix the problem?

  • lylepfingst_9 Lyle Pfingst (@lylepfingst_9) reported

    @SpotifyCares @Spotify gotta fix the issue of random/fake accounts adding to collaborative playlists. It’s getting out of control

  • joe_simpsonnnn joe (@joe_simpsonnnn) reported

    @SpotifyCares is Spotify down in the UK? I’m on iOS and nothing is playing 👀

  • HopeMarieBonnen Hope-Marie Bonnen (@HopeMarieBonnen) reported

    I dont like the way spotify removed the instant scroll on the new update. No option to use the little slider on the side to drag it down to more of your songs. I have over 4000 songs. Bring that option back @SpotifyCares @Spotify @SpotifyUK

  • AbiaHashmi Hash Bia❤️ (@AbiaHashmi) reported

    @SpotifyCares my Spotify account is not working. None of my playlists or etc.

  • KimHenke1 kimRN (@KimHenke1) reported

    @SpotifyCares Rogan said Black people and white people have genetically different brains. Rogan said walking into a movie theater with an African American audience looked like “Planet of the Apes.” This is not an issue of “context.”

  • flurry_j FlurryJ (@flurry_j) reported

    The only Bts member participated in producing the song Friends is Jimin,there’s an error showing on the distribution page, it should be Jimin and Pdogg, which is verified by all other music platforms and @Spotify @SpotifyCares please correct the error #JIMIN #jiminproducer

  • RoxanaAlcarazS RoxyAlcarazStifenes (@RoxanaAlcarazS) reported

    @SpotifyCares fixed the issue thanks

  • UghThatGuy1 D2D Covid Salesman (@UghThatGuy1) reported

    @SpotifyCares having a problem with the app. Need help

  • Abhinav_Gaming Abhinav Mishra (@Abhinav_Gaming) reported

    @SpotifyCares @yireniese hey can you check my email too I've been having the same problem

  • RoxanaAlcarazS RoxyAlcarazStifenes (@RoxanaAlcarazS) reported

    @SpotifyCares the Spotify is not working on my tv

  • enkelisailing Andrea (@enkelisailing) reported

    @SpotifyCares Got your point but I can’t agree. I’m paying you as provider to listen something without ads. It sounds like when you call the new fancy telco you have just subscribed and they reply “yes we know is not working, ex incumbent fault, sorry” polemic ends here, np

  • lilly28286203 lilly (@lilly28286203) reported

    @SpotifyCares i’m trying to sync my local files from my mac to my iphone but it’s not working. I’ve allowed local files in my settings and there’s no connection issues in my wifi but it refuses to download. how do i fix this?

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