Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 2 |
| Hayes, England | 1 |
| Falling Waters, WV | 1 |
| Barcelona, Catalunya | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Berlin, Land Berlin | 1 |
| Stratford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Oakes
(@StevenOakes) reported
@SpotifyCares Can't log into the dekstop app. Error code auth 2, even though I've changed my password. Incidentally this hasn't affected my mobile app. What's going on?
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Peter Hopkin
(@petey_hop) reported
@SpotifyCares @payton_summer1 Mines still not working, I work away with very poor broadband and the main reason I use Spotify is because of the offline download, to keep all my music.
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Eddie 🇺🇦
(@EddieMakesGames) reported
It's been iffy for a while, but I thought it was just something weird with my account. Turns out it's a widespread problem. @SpotifyCares it would be nice if you supported this officially, instead than adding limits and taking away the ability to archive dynamic playlists.
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Olivia Rutter
(@olivia_rutter) reported
@SpotifyCares How ironic to name your account Spotify cares and then continue to not care about the fact you’ve stolen my money after 5 years of loyalty to Spotify 😬 poor customer service
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JaAy
(@ActuallyJaAy) reported
Hey @SpotifyCares my account has stopped working and it wont let my sign in. However, it has let me sign up for a 2nd account under the same email.
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Boluade Priscilla
(@dhar_mieee) reported
@hugsnotdrugsTO @SpotifyCares I got tired of contacting customer service but no feedback from them thanks to those that referred me to @calcecodee he helped me to fix my account his fast and reliable
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Abdur Raheem
(@araheemag75) reported
@Gerry_JPG @SpotifyStatus mate i know u were pissed but cancelling your subscription over a little downtime like this, it’s stupid. if netflix was down you wouldn’t go and cancel. if google went down you wouldn’t delete account. please be more realistic and think before you say things.
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Francisco
(@copperpot77) reported
I really cannot believe that @Spotify Android app has so many constant issues connecting to Google Nest devices. And that @SpotifyCares and everyone else in their team cares nothing about those issues. That keep on being reported and constantly ignored. Please fix them already!
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Austin Snyder
(@austinsnyder24) reported
@Spotify @SpotifyCares 6 days and spotify still won’t let me log in. DM’d 3 days ago and still no reply. customer support is terrible
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dee's ****
(@camdensmeds) reported
@SpotifyCares hi sorry for the trouble but it's fixed already, thanks anyway!!
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Court Cristen
(@DoctaCourt) reported
Been offered this solution and I can no longer have a Hulu bundle. Thanks @Spotify you no longer have a customer. Wasting my time with runaround. Train your people and get your act together. And dont call your customer service @SpotifyCares because you most definitely do not 😡😡
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Michelle Roppel
(@PolarisPlanet) reported
@SpotifyCares my account issue has not been resolved and it’s been almost a week. Unfortunately I get one message a day with direction but nothing actually makes it as far as getting fixed with lack of communication and hours in between response times. Can someone please help!
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☼☮Mackadellic☼☮
(@MackAttackk_) reported
@SpotifyCares is anyone else’s accounts still “down”? Cause my premium duo account had been “down” for the entire month of March already
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Sam Myers
(@SHM_NerdSpace) reported
@SpotifyCares the app seems to be broken? I've tried a reinstall with no success
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Ashley
(@Ashley44086926) reported
@SpotifyStatus Having the same issue today 3/14 11 am est
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