Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 2 |
| Barcelona, Catalunya | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Berlin, Land Berlin | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Ahmedabad, GJ | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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TOVballCentral
(@TOVballCentral) reported
@SpotifyCares You’re making us pay for subscription service so we can enjoy offline but it hasn’t been working completely for more than 2months now. Clearly I am #frustrated with #spottyservice
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Deepali 🏁
(@deepalir) reported
@SpotifyCares Hi Cares team - I'm having an issue with podcast episodes not updating on the Windows desktop app. No noticeable pattern, different podcasts are stuck at different dates. Episodes get updated to latest ones on my Android app as well as FireTV. Using Spotify Premium.
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Jooncherry
(@cafelito10) reported
@SpotifyCares @Spotify that SUGA doesn't get ML with That That. He was credited for the song, but it still doesn't appear on his list of popular songs on his profile. The same thing happens with eight, which was launched 2 years ago. fix this problem, thanks
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William Rainbird
(@Rainerbird) reported
@SpotifyCares search is broken on mac app. Reinstalled, still broken.
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John Doe
(@ePD5qRxX) reported
@SpotifyCares @fresnoproyectos Is the fixed version already available? I'm on version 8.7.44.968 and (still) have the problem... 😒
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𝙢 𝙖 𝙣 𝙞 𝙣 𝙮 ❥ jack in the box •°*˜
(@jkmygrm) reported
@koorspct_ Hi, dear @SpotifyCares @Spotify. It's weird that Suga is not gaining MLs. He's already credited to the song 'that that', but it's still not showing on his popular songs list on his profile. The same error with song 'eight' which was released 2 yrs ago, please fix this.
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Judy streitenfeld
(@509Fonthill) reported
@SpotifyCares can someone help me? The directions to add or remove people on the family plan is not working. It says #3 select the option to add or remove members . When I get to this step there are no links to add or remove people. I see who is on my plan but that’s it
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SFGenius93 👑|FIRS ALBUM IS COMING💿|OIPS🎤🤍💙💜
(@WGenius93) reported
@SpotifyCares @Spotify.It's strange that SUGA doesn't get ML with That That. He was credited for the song, but it still doesn't appear on his list of popular songs on his profile. The same thing happens with eight, which was launched 2 years ago. fix this problem, thanks
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indomiesoto
(@elfridaasimah1) reported
@932220SG @SpotifyCares @Spotify please vote bts on fannstar Strengthen the gaps again, because the other 13 fandoms are trying to bring down BTS and ARMY 🥺
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𝕜𝕚𝕞𝕓𝕖𝕣𝕝𝕖𝕖
(@kimyrite) reported
@SpotifyCares hey! I've been having problems with playback on downloaded songs for 3 days now. songs will pause and skip. what's up
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Salomé
(@ThebestJKlover) reported
@SpotifyCares @Spotify.It's strange that SUGA doesn't get ML with That That. He was credited for the song, but it still doesn't appear on his list of popular songs on his profile. The same thing happens with eight, which was launched 2 years ago. fix this problem, thanks
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Samsul Arifin
(@arifinsam) reported
@SpotifyStatus i have an issue with the app. I cant open it. The app stuck on logo.
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cyberclops
(@cyberclops) reported
So spotify @SpotifyCares told me there was an "ingestion problem..." & I'm like what? You just told me @spotify had indigestion? Are you fkn kidding me?! I created the podcast LITERALLY through spotify by using anchor & @ApplePodcasts was able to put it up almost a day before!
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⌨️
(@byjackli) reported
@SpotifyCares spotify desktop on Windows has real problems 🤔 caused a blue screen of death 🤔 crashing repeatedly for the past 2 weeks. I re-open at least 6 times a day. 🤔 skipping tracks mid-song does not always reset to 0:00
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Lili
(@ssgdaegu) reported
@SpotifyCares @Spotify It's strange that SUGA doesn't get ML with That That. He was credited for the song, but it still doesn't appear on his list of popular songs on his profile. The same thing happens with eight, which was launched 2 years ago, fix this problem.
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