Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Zapopan, JAL 2
Sarreguemines, ACAL 2
Madrid, Comunidad de Madrid 2
Miami, FL 2
Duisburg, NRW 2
Köln, NRW 2
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Guayaquil, Provincia del Guayas 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1
José de San Martín, CH 1
Leipzig, Saxony 1
Aniche, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • cobomela (@cobomela) reported

    @ldrvenice @Spotify @SpotifyCares I had the same problem, try updating your app if you don't have the newest version yet, and then clean your cache, that's how I got it to work

  • agustdxthegang the indigo astronaut⁷ (@agustdxthegang) reported

    Spotify really have a beef with our boys. What's your problem spotify @Spotify @SpotifyCares ???

  • aintgolan in a 🍥 (@aintgolan) reported

    MY SPOTIFY WRAPPED IS NOT WORKING IM PULLING OUT MY PREMIUM SUBCRIPTION @spotify @SpotifyCares

  • KhadijatNma Nma Khadijat 7🧨 (@KhadijatNma) reported

    @sharpychariot @SpotifyCares I also encountered similar issues support service were just useles @LordHelp07 helped.

  • madebygoogle Made by Google (@madebygoogle) reported

    @danduyser If casting through voice works and manual casting doesn't, this could be an issue with the app itself. We've also exhausted all possible steps and since other apps are working, we hope our friends from @SpotifyCares could jump in to provide more details.

  • kelly_mc1r kel :) (@kelly_mc1r) reported

    @SpotifyCares when I click the button to view my wrapped, I get an error that says the link can not be opened on my device. How do I fix this?

  • justaspectt as(s)pect (@justaspectt) reported

    @SpotifyCares spotify website not loading anything, servers down?

  • r170930 ruskaina⁷ 💙💛 (@r170930) reported

    Hi @SpotifyCares one of my most streamed songs Christmas Tree by V is not showing up on my #SpotifyWrapped    and I'mnot the only one with this issue. It also doesn't appear at all on my wrapped playlist of most streamed songs of 2022. Please look into this and fix it.

  • vkooksjourney purplynne¹¹⁹ (@vkooksjourney) reported

    I hope when i wake up tomorrow @Spotify @SpotifyCares @SpotifyKpop already fixed the problem with #SpotifyWrapped I WANT TO SEE CHRISTMAS TREE BY V ON MY LIST jebal..

  • Pillow_History 𝗖𝗮𝗻𝗱𝘆 (@Pillow_History) reported

    Btw @SpotifyCares, my Spotify issue has not be resolved. I reported that issue almost one month back. I have almost stopped using spotify now because it is getting quite irritating. Playlists or albums are not being played.

  • ichigomochis jen 🍓 (@ichigomochis) reported

    @SpotifyCares hi i tried to watch my wrapped little slide show but it said error and then went away how can i watch it now????

  • WrittenbyJuliet Juliet (@WrittenbyJuliet) reported

    Hi, @SpotifyCares I seem to not have a podcast section on my Spotify Wrapped what could be the problem?

  • Albus_Dumbledoo Vince Noir² (@Albus_Dumbledoo) reported

    @SpotifyCares what happened to some peoples Audio Day? Is it just selective? Is it an error?

  • evvnohomo evv ÍNDIGO -RM 🇦🇷 (@evvnohomo) reported

    Hello @SpotifyCares one of my most streamed songs Christmas Tree by V is not showing up on my #SpotifyWrapped   and I'mnot the only one with this issue. It also doesn't appear at all on my wrapped playlist of most streamed songs of 2022. Please look into this and fix it!

  • birdiepedia pinterest community guideline violation (@birdiepedia) reported

    @eulafucker @SpotifyCares were they able to fix it? im having the same issue and no one will get back to me. :(

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