Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Mexico City, CDMX 92
Delhi, NCT 82
Lima, Provincia de Lima 61
Bogotá, Distrito Capital de Bogotá 57
Mumbai, MH 47
Bengaluru, KA 42
Paris, Île-de-France 37
Guadalajara, JAL 32
Puebla, PUE 29
Hyderabad, TG 28
Kolkata, WB 27
Quito, Provincia de Pichincha 26
Pune, MH 25
Chennai, TN 23
Zapopan, JAL 20
Guatemala City, Departamento de Guatemala 20
Santiago, Región Metropolitana 19
Montréal, QC 18
São Paulo, SP 18
Chandigarh, CH 16
Monterrey, NLE 16
Toronto, ON 16
Medellín, Departamento de Antioquia 14
Ahmedabad, GJ 13
Guayaquil, Provincia del Guayas 12
Mérida, YUC 12
Ecatepec de Morelos, MEX 11
Hermosillo, SON 11
Santiago de Querétaro, QUE 10
Juárez, CHH 10
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:
  • Lither (@Lither3334) reported

    Hello @Spotify @SpotifyCares, Another artist’s album wrongly appears on SUGA’s Spotify profile called ‘bhojpuri DJ Remix, Vol.1’ which doesn’t belong to him. Please fix this issue. Thank you.

  • ToBeHonestWitchYa (@kwiti32) reported

    @SpotifyCares hi there Im having trouble logging into my old spotify account...my login details have changed basically ive forgotten my old passwords for the account and its a huge problem because it is still billing me everymonth...

  • 𝚝𝚊𝚙𝚎𝚍𝚛𝚘𝚗𝚎 (@_Lars_Johnson_) reported

    @SpotifyCares Hi @SpotifyCares I have to admit I’m confused, you linked a thread on your community forum where Spotify admits the problem, fumbles a poor excuse about artist discovery and then goes on to admit it’s not fixable. Did you really make artist name the UUID?

  • scary curry (@scary_curry) reported

    @SpotifyCares since 3 days ago i can't use my spotify on my phone, there's always notification that said "there's no internet connection", it only happen on spotify, i open the other social media without trouble, i also try to reinstall it, but still didn't work. 😞

  • scary curry (@scary_curry) reported

    @SpotifyCares since 3 days ago i can't use my spotify on my phone, there's always notification that said "there's no internet connection", it only happen on spotify, i open the other social media without trouble, i also try to reinstall it, but still didn't not work. 😞

  • PeonBusk (@Dtor_Geffro) reported

    @SpotifyCares well your website is not longer giving 504 errors apps etc are working so YOUR outage is over

  • Non-League Next (@nonleaguenext) reported

    @Gooonshoot @SpotifyCares @itsnotguel Yes very annoying. 409 error login failed

  • Francis Burgess (@FABurgess) reported

    It's crazy that @Spotify and @SpotifyCares don't have real customers service. Because I would like to know why they took my money and still don't give me access to my premium account.

  • larryrobeson (@larryrobeson3) reported

    @SpotifyCares Thank you for your response! Problem started about a week ago. I’ll try to log in from my iPad next week. But that doesn’t really help me because I don’t carry my iPad with me when I listen to podcasts. I am in Mexico right now so I think that might have something to do with it

  • JoeyJeremiah (@ReggieMills15) reported

    @SpotifyStatus @SpotifyCares App still not working for me as well. Been listening to the radio at work all week.

  • ☁️☁️ (@AZisang_2) reported

    @Spotify @SpotifyCares @AtlanticRecords Remixes of Left And Right are removed from Jungkook's profiles as their credits are changed to 'Jung Kook of BTS' instead of 'Jung Kook' and it made them show under another incorrect profile of 'Jung Kook Of BTS'. Correct the issues.

  • ☁️☁️ (@AZisang_2) reported

    Dear @Spotify @SpotifyCares @AtlanticRecords 4 remix vers. of “Left and Right” are removed from Jungkook’s profile after their credits were changed to an incorrect account ‘Jung Kook of BTS’, making them to show under the wrong profile instead of the right one. Pls fix the issue

  • CZA (@blkswnnnn) reported

    @SpotifyCares hi, my local files are not working please help me!!

  • aboutV (@taetaeov) reported

    @Spotify @SpotifyCares @AtlanticRecords Remixes of Left And Right are removed from Jungkook's profiles as their credits are changed to 'Jung Kook of BTS' instead of 'Jung Kook' and it made them show under another incorrect profile of 'Jung Kook Of BTS'. Correct the issues

  • #ShadeOfLife✨‼️ (@ManLikeCourage) reported

    @spotifyartists @SpotifyUK @SpotifyCares I have been locked out of my Spotify for artist for almost 3 weeks and this issue still hasn’t been resolved!!! I’m very disappointed at this stage my just stop using it and direct my followers to apple or deeper as I have no issues with


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