Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|Mexico City, CDMX||92|
|Lima, Provincia de Lima||61|
|Bogotá, Distrito Capital de Bogotá||57|
|Quito, Provincia de Pichincha||26|
|Guatemala City, Departamento de Guatemala||20|
|Santiago, Región Metropolitana||19|
|São Paulo, SP||18|
|Medellín, Departamento de Antioquia||14|
|Guayaquil, Provincia del Guayas||12|
|Ecatepec de Morelos, MEX||11|
|Santiago de Querétaro, QUE||10|
Community DiscussionTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Spotify Issues ReportsLatest outage, problems and issue reports in social media:
Hello @Spotify @SpotifyCares, Another artist’s album wrongly appears on SUGA’s Spotify profile called ‘bhojpuri DJ Remix, Vol.1’ which doesn’t belong to him. Please fix this issue. Thank you.
@SpotifyCares hi there Im having trouble logging into my old spotify account...my login details have changed basically ive forgotten my old passwords for the account and its a huge problem because it is still billing me everymonth...
@SpotifyCares Hi @SpotifyCares I have to admit I’m confused, you linked a thread on your community forum where Spotify admits the problem, fumbles a poor excuse about artist discovery and then goes on to admit it’s not fixable. Did you really make artist name the UUID?
@SpotifyCares since 3 days ago i can't use my spotify on my phone, there's always notification that said "there's no internet connection", it only happen on spotify, i open the other social media without trouble, i also try to reinstall it, but still didn't work. 😞
@SpotifyCares since 3 days ago i can't use my spotify on my phone, there's always notification that said "there's no internet connection", it only happen on spotify, i open the other social media without trouble, i also try to reinstall it, but still didn't not work. 😞
@SpotifyCares well your website is not longer giving 504 errors apps etc are working so YOUR outage is over
@Gooonshoot @SpotifyCares @itsnotguel Yes very annoying. 409 error login failed
It's crazy that @Spotify and @SpotifyCares don't have real customers service. Because I would like to know why they took my money and still don't give me access to my premium account.
@SpotifyCares Thank you for your response! Problem started about a week ago. I’ll try to log in from my iPad next week. But that doesn’t really help me because I don’t carry my iPad with me when I listen to podcasts. I am in Mexico right now so I think that might have something to do with it
@SpotifyStatus @SpotifyCares App still not working for me as well. Been listening to the radio at work all week.
@Spotify @SpotifyCares @AtlanticRecords Remixes of Left And Right are removed from Jungkook's profiles as their credits are changed to 'Jung Kook of BTS' instead of 'Jung Kook' and it made them show under another incorrect profile of 'Jung Kook Of BTS'. Correct the issues.
Dear @Spotify @SpotifyCares @AtlanticRecords 4 remix vers. of “Left and Right” are removed from Jungkook’s profile after their credits were changed to an incorrect account ‘Jung Kook of BTS’, making them to show under the wrong profile instead of the right one. Pls fix the issue
@SpotifyCares hi, my local files are not working please help me!!
@Spotify @SpotifyCares @AtlanticRecords Remixes of Left And Right are removed from Jungkook's profiles as their credits are changed to 'Jung Kook of BTS' instead of 'Jung Kook' and it made them show under another incorrect profile of 'Jung Kook Of BTS'. Correct the issues
@spotifyartists @SpotifyUK @SpotifyCares I have been locked out of my Spotify for artist for almost 3 weeks and this issue still hasn’t been resolved!!! I’m very disappointed at this stage my just stop using it and direct my followers to apple or deeper as I have no issues with