Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Guayaquil, Provincia del Guayas 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • anouarhamii Ano (@anouarhamii) reported

    @SpotifyStatus @SpotifyCares Is there a problem with payment methods because I couldn't pay?

  • rXXcey reeceXX (@rXXcey) reported

    @SpotifyCares not working still! :(

  • Anu_truthuntold Anu (@Anu_truthuntold) reported

    Hi @SpotifyCares. Any reason why none of the songs that I have been streaming on the app is showing up in my history. It's almost 13 hrs, since the problem existed. My streams are precious. I have paid extra for premium for your better service. Pls look into matter.

  • JiminsCeci_OT7 Ceci (Cecilia)⁷∞💜🧈 || ✒💘☕🎵📚🎬🥃 (@JiminsCeci_OT7) reported

    @Spotify @SpotifyCares Looks like you are batting a 100 first an unnecessary play button/shuffle change and our stream issues have not been addressed. AM is looking better and better as a streaming service of choice.

  • yourfatherkels bella (@yourfatherkels) reported

    is anyone else's @Spotify canvas feature not working on IG? When I share it to IG, it doesn't upload the video loop, but instead switches to the album art. @SpotifyCares #Spotify

  • CinPhloe CinShellePhloe (@CinPhloe) reported

    @SpotifyCares Everyone is having a problem with this recently played

  • CrazyNJYHJTJ Anj ⁷ ia (@CrazyNJYHJTJ) reported

    @SpotifyCares What I meant was this is definitely not a network issue because many others are facing the same issue. I will now try reinstalling using the above steps ty

  • OnlyBangtanPH Only Bangtan PH ⟭⟬ (@OnlyBangtanPH) reported

    @_PARADISETAN @purple_lyn12 That's good. If Stats for Spotify is not working, continue tracking your streams through Scrobbles. Report any technical issues to @SpotifyCares as well.

  • milkybunnie24 milkybunnie⁷ 🏖 (@milkybunnie24) reported

    Hey @Spotify @SpotifyCares! We noticed that the stream counts have not updated for some users since July 10, 10pm onwards especially when we check our recent plays. We don't know if it's just a minor technical problem but fix this ASAP. Thanks.

  • hxbiheart neha⁷🏖 (@hxbiheart) reported

    @Peacelife_BTS @SpotifyCares @SpotifyCares could you give us an explanation as to why they are not being counted since I'm also having the same problem

  • justBEmini1129 ᴮᴱWinnie⁷💜BUTTER 🧈Be Ready 4 Permission to Dance (@justBEmini1129) reported

    @Anu_truthuntold @KapsuL29 @SpotifyCares This has happened before but I can delete & get it to reset but it sounds like a lot of us are having this issue. I've been on Stationhead & the chat has been flooded with ppl having this very issue & Spotify still has not addressed this.

  • JoonsBinibeanie Elle PTD soon (@JoonsBinibeanie) reported

    Hey @Spotify @SpotifyCares! We noticed that the stream counts have not updated for some users since July 10, 10pm onwards especially when we check our recent plays. We don't know if it's just a minor technical problem but fix this ASAP. Thanks.

  • lilvantaesy Lail ᴾᵀᴰ ⁷ 💛 #Butter 6th NO.1 BBHot100 👯🕺 (@lilvantaesy) reported

    @sevenangels___ @SpotifyCares If some army had same issues with us than we can trend something. We need helps from big account

  • OnlyBangtanPH Only Bangtan PH ⟭⟬ (@OnlyBangtanPH) reported

    Hey @Spotify @SpotifyCares! We noticed that the stream counts have not updated for some users since July 10, 10pm onwards especially when we check our recent plays. We don't know if it's just a minor technical problem but fix this ASAP. Thanks.

  • JustNamjooning7 JustNamjooning⁷ 🇵🇭💜 (@JustNamjooning7) reported

    Hey @Spotify @SpotifyCares! We noticed that the stream counts have not updated for some users since July 10, 10pm onwards especially when we check our recent plays. We don't know if it's just a minor technical problem but fix this ASAP. Thanks.

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