Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 2 |
| Benito Juarez, CDMX | 1 |
| Boulogne-sur-Mer, Hauts-de-France | 1 |
| São Paulo, SP | 1 |
| Hayes, England | 1 |
| Falling Waters, WV | 1 |
| Barcelona, Catalunya | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan
(@jonathanjamesc7) reported
Hey @SpotifyCares I've noticed whenever I try to log in I get a failure, so I then change the password get logged in straight away, then if I log out and try to log back in I get an error again, can someone check please?
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NJ⁵ EN–⁷
(@sunoouh) reported
@Spotify @SpotifyCares go to song radio not working any reason ?
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Jose
(@FAIRx818x) reported
@SpotifyCares spotify keeps saying error on pages :o is something going on?
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Taylan
(@taylanazimli) reported
Hey @SpotifyCares, i have a problem with custom playlist editing. I can't scroll up my new songs at the playlist. I'm using Windows 10 desktop app. Thanks!
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Michael Tucker
(@tichaelmucker) reported
@SpotifyCares I've enjoyed Discovery Weekly and Release Radar for years but the problem of lesser-known artists tacking well-known artists onto their music as "collaborators" and sneaking in been getting a LOT worse lately, with no report mechanism. Seems solvable — please fix!
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Joe Garlick // PocketLipps
(@JoeGarlick) reported
@SpotifyCares It’s not a tech issue, unless you call a feature of your iOS app to only allow shuffle play for free accounts a tech issue. When I said ‘now I’m watching YouTube ads’ I meant I abandoned using Spotify for YouTube as it worked and I could listen to the specific song I wanted.
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HANSHAN
(@HanshanOfficial) reported
There is no option to add mobile number in my Spotify App. Tried many ways. It was easy for me to login if there was such an option. Please Fix it ASAP @AskSpotifyStars @Spotify @SpotifyCares USERNAME :6lukcj1y3gnxbbl5jum6d9v1l
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Mr Jaxon
(@MrCJaxon) reported
@SpotifyCares Hi Spotify Cares! Bit of an issue using the PC program. Will click artist page>albums>see all and get an error message, spotify reboots. Happens intermittently over past few days. Windows 1.1.90.859.gf1bb1e36. No idea why. Multiple attempts=success, eventually lol
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Angelica 🎮🐿
(@squirrlzplays) reported
@SpotifyCares Did that. Not an issue with Spotify itself, but the program @StaticZSoftware created called "sound control" that's supposed to let me individually reroute my apps to different audio outputs.
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Sam
(@SupahBanana1334) reported
@SpotifyCares I'm trying to join a family plan but it is not working. I have tried multiple times over the past week and it just won't let me, it keeps saying there was a problem
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Johann
(@SirJoan) reported
@SpotifyCares since yesterday my Spotify Connect Soundbar does not play any songs. Connection etc seems to be not a problem just no reaction when pressing the play button. I read from some problems with Samsung Soundbars but mine is from Phillips (HTL 160)
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Beef Stew
(@The_One_Stew) reported
@SpotifyCares I don't have the option to leave session. Only to join. I just want to make it so that I don't have this annoying pop up daily. If I delete the tweet, you won't be able to reach out at solve the issue
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Ruby Red
(@ORubyRuby) reported
@SpotifyCares your latest update reduced the “most recently listened to” from 6 items down to 3. WHYYYYYYYY? WHY DO YOU DELETE USEFUL FEATURES????
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🐰
(@MISSJENNIEKI) reported
@SpotifyCares Hi, I Dmed you about my payment problems. On the app and web, it says that I need to pay. But Spotify already took £5.99 out of my account last monday. I don't understand why I need to pay again when I have.
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Artbian
(@artbian) reported
Hi @SpotifyCares, I am having a problem with some of my playlists. I opened many cases via support but the agents close it without my approval. Could you help me?
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