Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Zapopan, JAL 2
Sarreguemines, ACAL 2
Madrid, Comunidad de Madrid 2
Miami, FL 2
Duisburg, NRW 2
Köln, NRW 2
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1
José de San Martín, CH 1
Leipzig, Saxony 1
Aniche, Hauts-de-France 1
Grasse, Provence-Alpes-Côte d'Azur 1
Barcelona, Catalunya 1
Châteauneuf-du-Faou, Bretagne 1
Amsterdam, nh 1
Marseille, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • manamezoe Zoe 𝄞 (@manamezoe) reported

    Can @SpotifyCares help fixing my subscription problem, but I need a human to help, not a robot cause it didnt solve my problem.

  • RayonNelson Rayon Nelson (@RayonNelson) reported

    @SpotifyStatus @SpotifyCares I need some compensation! Otherwise I might have get another music streaming service!

  • taliagreennn 🥰🥰Talia🥰🥰 (@taliagreennn) reported

    @SpotifyStatus plz plz help me I’m begging my Spotify still isn’t working nor am I receiving the login emails that are supposedly being sent 🥲

  • Shuchi_Shukla Shuchi Shukla (@Shuchi_Shukla) reported

    @SpotifyCares I DMed you yesterday and still await a response. Have been unable to log in or receive an email to reset my password after I was automatically logged out. The fact that you are not bothered to even acknowledge the issue is exasperating.

  • jord_mallinder Jord Mallinder (@jord_mallinder) reported

    @SpotifyCares Proper **** customer service. If nobody responds soon I’m just gonna cancel the payments. @SpotifyCares

  • charlie_warlosz charlie warlosz🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charlie_warlosz) reported

    @Spotify @SpotifyCares I have now been locked out my account for 2 days, I had a premium account and it looks like YOU lot had the problem, but now it’s saying I only have a free account which I don’t. Can you please help me because I’m paying for a service and not getting it.

  • MrsMev Vicky Edmonds (@MrsMev) reported

    @SpotifyStatus @SpotifyCares I’ve been logged out and it won’t accept my password logging back in. Are you still having issues on the site?

  • https_danny Danny (@https_danny) reported

    @SpotifyStatus Still not working for me, yikes :b

  • Lorenzo1ofNone Lawrence Bello (@Lorenzo1ofNone) reported

    @SpotifyCares I was able to log in. Thanks for not helping. Terrible customer service

  • musttravelmore Grizzly Bear (@musttravelmore) reported

    @prachi_mech @spotifyindia @SpotifyCares Were you able to login after reinstalling though?

  • PRblether PR Blether (@PRblether) reported

    @SpotifyCares I am still unable to login. Passwords and email are correct. I then get asked to sign in without password, get sent a link and then am told link has expired. Help please.

  • oluwatee1111 Samson (@oluwatee1111) reported

    @MeeraP201097 @SpotifyCares Same thing happen to here I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to (xbxtech) on Instagram by a friend and they help me fix my account back

  • g2evenstar Geetanjali (@g2evenstar) reported

    @SpotifyCares Hello there. My problem is still not resolved. Kindly check and reply to my DMs.

  • Chungpoww likely lad (@Chungpoww) reported

    @fco_galvez @SpotifyCares I did this, didn’t work, tried login without password direct from the email, tells me the link is invalid instantly

  • the_r3al_sam sidewayz$$ (@the_r3al_sam) reported

    @SpotifyStatus Mine still isn’t working and I want to cancel my sub the customer service has been non existent I have had no reply to my dm at all

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