Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 2 |
| Boulogne-sur-Mer, Hauts-de-France | 1 |
| São Paulo, SP | 1 |
| Hayes, England | 1 |
| Falling Waters, WV | 1 |
| Barcelona, Catalunya | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Señor ꪑin ᴿᴹ³
(@jefemin_) reported
@Spotify @SpotifyCares Christmas Tree by V is not showing in all fans Spotify Wrapped Please Check it. We all streamed it but it didn't showed in our Top Songs on 2022! Please look in to it. WHY THERE'S ONLY PROBLEM WITH BTS MEMBERS?
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•°Koo°
(@Koocoodrilo) reported
@minniesnx Hello, @Spotify @SpotifyCares Christmas Tree by V is not showing in all fans Spotify Wrapped Please Check it. We all streamed it but it didn't showed in our Top Songs on 2022! Please look in to it. WHY THERE'S ONLY PROBLEM WITH BTS MEMBERS?
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Vkook Love 💜💚🌈
(@virgia081) reported
Hello @Spotify @SpotifyCares Christmas Tree by V is not showing in all fans’ Spotify Wrapped. Please check this issue. We all streamed it but it doesn’t show up in our Top Songs 2022!
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Anny_JK🇦🇷_0212
(@AnnahyPonce0212) reported
from
Los Polvorines, Provincia de Buenos Aires
@Spotify @SpotifyCares We are waiting for your explanation on why you removed Left and Right from Jungkook and My Universe from BTS on Spotify Wrapped this year. Both songs are equally theirs. Does this kind of problems exist with every artist or just with BTS or the members?
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Gi🌻🌊 INDIGO BY RM
(@gi_loveBts) reported
Hello @Spotify @SpotifyCares Christmas Tree by V is not showing in all fans Spotify Wrapped Please Check it. We all streamed it but it didn't showed in our Top Songs on 2022! Please look in to it. WHY THERE'S ONLY PROBLEM WITH BTS MEMBERS?
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linailin | INDIGO IS COMING
(@hopivant) reported
Hello @Spotify @SpotifyCares Christmas Tree by V is not showing in all fans Spotify Wrapped Please Check it. We all streamed it but it didn't showed in our Top Songs on 2022! Please look in to it. WHY THERE'S ONLY PROBLEM WITH BTS MEMBERS???
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Alma⁷ ⟭⟬ | Dreamers with Índigo 🌊✨
(@vantetegothart) reported
@btsarmytg1 .@Spotify @SpotifyCares We would like an explanation as to why they removed streams of songs by Jungkook, V, and BTS themselves on #SpotifyWrapped Why are the songs that we stream the most not showing up for us? Why is the problem only with BTS?
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𓏲 . ࣪ Kris lvs nat ღ sandy day/INDIGO
(@jkmysafehome) reported
@taeebaring Hello @Spotify @SpotifyCares Christmas Tree by V is not showing in all fans Spotify Wrapped Please Check it. We all streamed it but it didn't showed in our Top Songs on 2022! Please look in to it. WHY THERE'S ONLY PROBLEM WITH BTS MEMBERS
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liam
(@vcutluv) reported
@majitokoo Hey @Spotify @SpotifyCares Christmas Tree by V is not showing in all fans Spotify Wrapped Please Check it. We all streamed it but it didn't showed in our Top Songs on 2022! Please look in to it. WHY THERE'S ONLY PROBLEM WITH BTS MEMBERS?
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sweetie awitada 😞
(@sttilmma) reported
@ccbangtanista Hey, @Spotify @SpotifyCares !! Christmas Tree by V is not showing in all fans Spotify Wrapped Please Check it. We all streamed it but it didn't showed in our Top Songs on 2022! Please look in to it. WHY THERE'S ONLY PROBLEM WITH BTS MEMBERS?
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Jime en depresión🇲🇽|ᵈʳᵉᵃᵐᵉʳˢ
(@jimelovesthv) reported
@titittwu Hey! @Spotify @SpotifyCares Christmas Tree by V is not showing in all fans Spotify Wrapped Please Check it. We all streamed it but it didn't showed in our Top Songs on 2022! Please look in to it. Why there's only problem with BTS members?
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𝙇𝙪 || Yoon I love u
(@ily_y0on) reported
@Spotify @SpotifyCares We are waiting for your explanation on why you removed Left and Right from Jungkook and My Universe from BTS on Spotify Wrapped this year. Both songs are equally theirs. Does this kind of problems exist with every artist or just with BTS or the members?
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Vale⁷🫐| TAECEMBER💗/ ÍNDIGO 💙/ DREAMERS ✨
(@littlevtaee) reported
@sugamihoney HEY!, WHY?! @Spotify @SpotifyCares Christmas Tree by V is not showing in all fans Spotify Wrapped Please Check it. We all streamed it but it didn't showed in our Top Songs on 2022! Please look in to it. WHY THERE'S ONLY PROBLEM WITH BTS MEMBERS?!!
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ann 🇲🇽
(@ihobathv) reported
@minniesnx Hey, @Spotify @SpotifyCares Christmas Tree by V is not showing in all fans Spotify Wrapped Please Check it. We all streamed it but it didn't showed in our Top Songs on 2022! Please look in to it. WHY THERE'S ONLY PROBLEM WITH BTS MEMBERS?
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carly ⊹ ֹ ִ INDIGO taecember
(@unprejudiceed) reported
@thvmnk @Spotify @SpotifyCares Christmas Tree by V is not showing in all fans Spotify Wrapped Please Check it. We all streamed it but it didn't showed in our Top Songs on 2022! Please look in to it. WHY THERE'S ONLY PROBLEM WITH BTS MEMBERS?
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