Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Zapopan, JAL | 2 |
| Sarreguemines, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Miami, FL | 2 |
| Hamburg, HH | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
| José de San Martín, CH | 1 |
| Leipzig, Saxony | 1 |
| Aniche, Hauts-de-France | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Barcelona, Catalunya | 1 |
| Châteauneuf-du-Faou, Bretagne | 1 |
| Amsterdam, nh | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Rousson, Occitanie | 1 |
| Culiacán, SIN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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☽
(@lavishhyacinth) reported
I wouldn't call it a hijack if they only ADD songs to the playlist. But here... THEY DELETED the entire playlist 😔 If you search the M artist name on the twitter searchbar you'll also see that many people have dealt with the same problem too @SpotifyCares
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Joe Willams
(@Joewillams55) reported
@samgray90 @SpotifyCares I will kindly recommend you to mack_cyber25 on IG, he fixed mine when I had similar issues.
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Scott Large
(@scott_large) reported
Trying to chat to @Spotify @SpotifyCares about an issue is like pulling teeth! 🤬
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Bob Arciaga
(@BobArciaga) reported
@SpotifyCares I received an email stating my Premium service had issues collecting my payment but I clearly see a deduction on my bank account for the charges for my Spotify premium service. What's up with that?
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Hugh Yates
(@HughYates1) reported
@SpotifyCares No I have made sure its upto date too all the problems started when you started to put adverts into podcast
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Alexsander Hesse
(@AlexsanderHesse) reported
@SpotifyCares You don't even react when I tell you the same problem over and over again. Is working now, probebly stopping again before the end of this month like every month.
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nickithequeen
(@nickiemprie1) reported
@ahirusekai @SpotifyCares Hi! it also happen to my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with Elim_cr4ck on Instagram,she was the one who got me back into my account she will help you with your account
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ashley is a penguin/ loves asmr
(@ashleycasey64) reported
@SpotifyCares i need help with my Spotify again its still not working
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😮💨
(@snbissland) reported
@LisaMac23072215 @SpotifyCares I don’t have the PC error message at the moment but it says that there was an error finding ResampleDmo.DLL
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「k」
(@tsumgumi) reported
@SpotifyCares my mum signed up for Spotify duo and added my FB account. But now when I’m trying to sign in on the app on iPhone8+ (iOS 14.4) it won’t let me select my own Facebook account. Rather signing hers in everytime.
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Aly Mikaty
(@_mikaty) reported
@SpotifyCares spotify is not working on anything i want to listen to a podcast
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Scott Large
(@scott_large) reported
@SpotifyCares On chat to CS & I'm going round in circles for the last 2 hours! They provide another login to test & I could turn shuffle off whilst casting with that one. Being a Software Developer myself that tells me there is something wrong in my account.
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Corey Andrews
(@corey_andrews) reported
@SpotifyCares So my problem is that I have disliked songs that come back on my discover weekly, I feel like that shouldn’t happen
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julian hale
(@DriftingWarrior) reported
@Spotify @SpotifyUSA @SpotifyCares the app keeps shutting off when go off app. What’s the issue ? I have premium
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Nikalexis Nikos
(@nikalexisn) reported
@SpotifyCares I sent a DM and an automated machine sent me a link to go to a support article. Still remains terrible.
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