Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Ahmedabad, GJ | 2 |
| Zapopan, JAL | 2 |
| Sarreguemines, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Miami, FL | 2 |
| Hamburg, HH | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| José de San Martín, CH | 1 |
| Leipzig, Saxony | 1 |
| Aniche, Hauts-de-France | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Barcelona, Catalunya | 1 |
| Châteauneuf-du-Faou, Bretagne | 1 |
| Amsterdam, nh | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Rousson, Occitanie | 1 |
| Culiacán, SIN | 1 |
| Saint-Ouen, Île-de-France | 1 |
| Prague, Hlavní město Praha | 1 |
| Seyssins, Auvergne-Rhône-Alpes | 1 |
| Bengaluru, KA | 1 |
| Manchester, England | 1 |
| Birmingham, England | 1 |
| Vilafranca del Penedès, Catalunya | 1 |
| Modena, Emilia-Romagna | 1 |
| Denver, CO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Codi
(@Codishaa) reported
@Spotify @SpotifyCares how do i switch my FB login to an email?
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Eoin Ronaldson
(@nioe82) reported
@spotifycares Hi. I'm on a premium subscription and I'm trying to download the Coming Storm podcast but it won't allow me. I keep getting the white exclamation mark when I try to download. I don't understand it as I downloaded the first episode without any issues. Can you help?
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Arka Singha
(@arkasngh) reported
@SpotifyCares I am facing some problems while paying for my premium account and I can't find a solution. I need some help.
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Jay Mooney
(@Jayem80) reported
@SpotifyCares Hi, any reason why the app will play about 30 seconds of songs then just stop and shut itself down?! Really annoying now. Full 4G signal and usual play list etc
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Rubio menemista
(@elredneckk) reported
@SpotifyStatus I’m having a issue when I play my downloaded music, suddenly stops, like was a playing online and was not with connection
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RP
(@ricki_parkss) reported
@HeyYouItsAndrew @SpotifyCares I am having the same issue
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Nick
(@ratking101) reported
@SpotifyCares I redid every step mentioned on the support website and reinstalled it from a freshly downloaded installer, still not working. My girlfriend has the same issue. My machine is a MacBook Pro M1 up to date with macOS Monterey 12.1
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DPNapp
(@DPNapp) reported
@SpotifyCares Please help. I'm having trouble inviting my wife to use my premium duo account. It says that the addresses don't match, but I entered them myself.
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Betül KUŞÇUOĞLU
(@betulkuscuoglu) reported
@SpotifyCares There is no lyrics in my spotify app. All updates are complete. What is the problem?
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Jessy Winters
(@JessyWinters) reported
@SpotifyCares @Spotify allows people to steal your identity and release the exact same style of music using your name. They don't even bother to take it down. What a shame
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(Taylor's Version)
(@cardiganwithme) reported
.@SpotifyCares there is no lyrics in my spotify app. all updates are complete. what is the problem? helpppp
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Allie 🛸👽 🌚
(@alliejayne_) reported
My @Spotify friends activity hasn't worked in like, two months- @SpotifyCares I've done everything recommended, and it's still not working...whyyyy.
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Eileen Margaret
(@EileenK78368033) reported
@SpotifyCares Why do you keep charging my credit card account fraudulently when I do not have an account with you??. Also you have no customer service number to get in contact with anyone!
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frodo
(@sarafredo1) reported
@SpotifyCares having issues with songs randomly stopping & not playing. App is up to date. Tried resetting, logging out and in, etc. but problem persists. Very frustrating paying premium for this.
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mie
(@miestrudel) reported
@SpotifyCares I know this isn't really your problem, but I thought I would reach out on the off chance something could be done. I just got a Car Thing with my Christmas money, and got it set up like two weeks ago, and then someone broke into my car and stole it. Can you help?
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