Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Check Current Status
Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 2 |
| Barcelona, Catalunya | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Berlin, Land Berlin | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Ahmedabad, GJ | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
-
Meg Smith
(@MegSmit95177299) reported
@SpotifyCares I’ve had the same issue, tried that and nothing changed
-
Rachel
(@rachelljjones) reported
@lifeofsarahhh @Spotify @SpotifyCares i have the same issue and reinstalling did not help
-
PREZ TEZ🦘⚡
(@1TERRYPREST) reported
@SpotifyCares Why does SPOTIFY CANCEL a SERVICE just for having the payment card details updated- This sounds like a good way to LOSE CLIENTELE- which is OPPOSITE to Most telco/App businesses that I have come across- SPOTIFY Wont answer Why the Family Link Wont rejoin my account
-
Mollie Coddled ♡
(@mollieiscoddled) reported
@SpotifyCares A song got uploaded to my profile too early "burden" please could you take it down ASAP ♡
-
Toby Kilroy
(@tobykilroy) reported
@SpotifyCares Hi, I'm getting an error when trying to post a new question. Are you able to confirm whether the above request is possible?
-
Christopher Garza
(@ClutchMediaG) reported
@SpotifyCares I am having trouble with the friends thing
-
Brendon
(@1BrendonG) reported
@SpotifyCares is recently played on the home page no longer a feature or is this a known issue being worked on? I followed the troubleshooting instructions on your website but still no luck. Have been missing recently played on my homepage for over 3 days
-
John Lethbridge
(@ArchaicJohn) reported
Aw yeah, love to see how truly terrible @SpotifyCares support is. After trying for a week to solve an issue sharing a playlist with my daughters I was just told to have them contact the support group to talk about their accounts. They're 7 & 8. I'm sure they'll be doing that.
-
signaturek 💋
(@Keiisthekey) reported
@Spotify I’m having trouble logging into my account. I have been a member since 2015. I’ve had the same email and address since 2015. It’s saying that my email doesn’t even exist. @SpotifyCares
-
PREZ TEZ🦘⚡
(@1TERRYPREST) reported
@SpotifyCares Spotify App refuses to connect when tap "Accept Invite" claims my pasword "incorrect" So I "Reset password" to original password- Replies "cannot use previous password- Why did app reply incorrect password when I attempted login?? I want a REFUND-/
-
TheRealBradMatthews
(@Brad_Matthews) reported
When you construct a detailed post to the @SpotifyCares forum regarding a feature, you verify your existence by choosing the pictures displaying “stairs,” and then the system throws an error. 🤔 Happy Tuesday! #StillLoveSpotify
-
Liba 🏈
(@libapqp) reported
@Soyyyybean @SpotifyCares Same problem here
-
Rachel
(@rachelljjones) reported
@wolfgang_xl @SpotifyCares i have deleted the app and reinstalled since updating to ios 14.8.1 and alas the issue is still there. think it might be permanent at this point lol
-
John Lethbridge
(@ArchaicJohn) reported
@SpotifyCares I've been trying to resolve this issue with your people for a week and have given that same information *multiple* times. You're kidding, right?
-
RoxyAlcarazStifenes
(@RoxanaAlcarazS) reported
@SpotifyCares your app is not working on my tv I get “ error “ then letters and numbers
Check Current Status