Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Bordeaux, Nouvelle-Aquitaine 2
Ahmedabad, GJ 2
Zapopan, JAL 2
Sarreguemines, ACAL 2
Madrid, Comunidad de Madrid 2
Miami, FL 2
Hamburg, HH 2
Duisburg, NRW 2
Köln, NRW 2
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1
José de San Martín, CH 1
Leipzig, Saxony 1
Aniche, Hauts-de-France 1
Grasse, Provence-Alpes-Côte d'Azur 1
Barcelona, Catalunya 1
Châteauneuf-du-Faou, Bretagne 1
Amsterdam, nh 1
Marseille, Provence-Alpes-Côte d'Azur 1
Bogotá, Distrito Capital de Bogotá 1
Rousson, Occitanie 1
Culiacán, SIN 1
Saint-Ouen, Île-de-France 1
Prague, Hlavní město Praha 1
Seyssins, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • KailahMeissner Kailah Meissner (@KailahMeissner) reported

    @KateWanek @SpotifyCares Lnao the app is definitely down, I have been using it the last hour or so and out of no where it just stopped playing and won’t let me search anything

  • SteveHolbert4 Steve Holbert (@SteveHolbert4) reported

    @SpotifyCares I am trying to change my payment method but have been locked out of the account, scohol-us. Since I can't sign in I can't change the payment method and there is no easy way to contact someone in support

  • gemlesbian mina ✿ (@gemlesbian) reported

    @SpotifyCares @SpotifyStatus Search is not working please fix - Already 1300 complaints on downdetector

  • KateWanek Kate (@KateWanek) reported

    @SpotifyCares the app is down. just checked the Spotify tag everyone’s talking about it and it was working for me literally a couple hours ago so I’m pretty sure it’s not just me. I reset the app reinstalled it closed it and reset my phone. I just want to listen to music

  • Dag81001081 Dag (@Dag81001081) reported

    Hello @spotifycares I’m having problems downloading songs even though I signed out of everywhere it says device limit reached I need help

  • autumnleaves848 Autumn Leaves 🍁 🍂 (@autumnleaves848) reported

    @SpotifyCares Hello Spotify.... I've send DM to you, please check it out and fix the problem

  • BantuThoughts BantuThoughts (@BantuThoughts) reported

    @SpotifyCares I CANT USE SPOTIFY premium ON ANDROID anymore??. Followed all steps. Would appreciate some actual customer service 👍🏽🤡

  • nolieinherfire1 nolieinherfire (@nolieinherfire1) reported

    @SpotifyCares when I start playing a song, it stops at either 6 or 9 seconds. I restarted to app, cleared cache, restarted my mobile device, and it still does it. Dunno if anyone else is having the same problem? Maybe an update error?

  • justinmyra1985 Justin Myra (@justinmyra1985) reported

    @SpotifyCares Hey I am running a Motorola G7 Play running Android 10 and I can download all my other playlists no problem but my Liked Songs list I am unable to download

  • ItsDijits Dijits 🇨🇦 (@ItsDijits) reported

    @SpotifyStatus Bruh why did my music stop. Looks like Spotify is down for a lot of people. Please fix ASAP

  • brianfulda Absorbing Photons 🌌 (@brianfulda) reported

    @SpotifyCares Some songs just won't play at all for me, and some search pages take a very long time to load. Not my internet. I reinstalled Spotify and same issue. Spotify for macOS (Intel) 1.1.87.612.gf8d110e2 2014 MacBook Pro 15"

  • MagX47 Mag (@MagX47) reported

    @SpotifyCares That was restarted last night. Same issue. Its mainly after the multiple skips of songs or when you first open the app and hit play, simply crashes. Only started since update to 19044.1766

  • gaypizzarolls lu🐳 (@gaypizzarolls) reported

    Trying to figure out if the issue is @TMobile or @SpotifyCares 🙃🙃

  • CaptiveClinic CaptiveClinic.com (@CaptiveClinic) reported

    @SpotifyStatus Are ya'll down again right now? Web browser hasn't been working for a few hours. Just wants me to reload but doesn't want to play. And now my phone app is frozen.

  • taggingdaddy Churchill (@taggingdaddy) reported

    Hello @SpotifyCares I'd recently purchased a new yearly family plan and it says I can't login. Can you guys help? Or do I need to cancel my subscription and switch to some other streaming service

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