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Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Zaventem, Flanders 1
Upminster, England 1
Provo, UT 1
Little Rock, AR 1
Nanchang, Jiangxi 1
Zapopan, JAL 1
Miamisburg, OH 1
Benito Juarez, CDMX 1
Boulogne-sur-Mer, Hauts-de-France 1
São Paulo, SP 1
Hayes, England 1
Falling Waters, WV 1
Barcelona, Catalonia 1
Poznań, Greater Poland 1
Santa María Chimalhuacán, MEX 1
Winnipeg, MB 1
Jacksonville, IL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • Perlapann
    Perlapan2 (@Perlapann) reported

    Hi @Spotify, @SpotifyCares, BTS song 'Still With You' has been illegally uploaded to your platform as a podcast, we urge you to investigate and fix the problem, remove the song from the platform and also the unauthorized profile asap.

  • pappy_is
    PappyIsBack (@pappy_is) reported

    It's a close race between @SpotifyCares and @EPIXHD for the worst social media customer service. #SpotifyDoesNotCare #EpixSucks

  • yaz_ansa
    Yaz Ansa (@yaz_ansa) reported

    @SpotifyCares 5 months of having issues with your app 5 months paying 9.99 for this?! Deleted & re downloaded it. Signed in and out. Even app is up to date still dealing with this issue!! Where the song will stop playing. I want my money back!

  • Snow_Blue_Husky
    SnowNFT - Proud Right-Clicker (@Snow_Blue_Husky) reported

    It's been two entire months since @Spotify @SpotifyCares hasn't been able to fix the missing "hide this song" button in their web player. Can I get an update as to why a service that I pay for can't fix this issue? It exists on Android and USED TO exist on the web player.

  • welba1218
    Bone❤️ (@welba1218) reported

    @JadenSandoval6 @SpotifyCares I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • j087777
    Jitendra Jena (@j087777) reported

    @avoidarama @SpotifyCares It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter0 on Twitter they were the one who got me back into my account they will help you with your account

  • lisaprivy
    FREE LISA movement (@lisaprivy) reported

    Why Lisa always has these Spotify issues. Fix the #SG credits please. @Spotify @SpotifyCares

  • bluesidemoon_
    ☃️⁷ (@bluesidemoon_) reported

    hey @SpotifyCares !! when i slide down the Spotify window from the notification bar it keeps on blinking and it's causing me problem especially in the dark. It hurts my eyes 😭. I tried turning off the canvas feature but it's still the same. Please help me out

  • Jessica59711185
    Jessica (@Jessica59711185) reported

    @acs_137 @SpotifyCares I was hacked too, kindly reach out to Cyber problems helper DM on number (304) 772-2281they helped me regain access to my hacked account.

  • might_be_ren
    ren (@might_be_ren) reported

    @SpotifyCares, your app won't let me even launch. Tried reinstalling and installing. It just keeps saying "error 8" or "spotify is not responding"

  • FoxxyGlamKitty
    Vanessa Clark (@FoxxyGlamKitty) reported

    @SpotifyStatus @SpotifyCares Hi Spotify, these past few days, when I try to add an album to my playlist, it says "Something went wrong." I have logged off/on and still, same error, this has been going on for too long at this point, why is this an issue now when it wasn't before, can this be fixed please?

  • SpocksTardis
    Becca (@SpocksTardis) reported

    I'm super impressed with @Spotify @SpotifyCares customer service & their chat reps. Contacted them regarding unauthorized charges (dating back to when we were using a now-cancelled card) and they found the issue, resolved, and requested a refund in under 30 minutes.

  • beshielalisa
    SOLOIST LISA ❤️‍🔥💥 (@beshielalisa) reported

    There's always spotify problems when it comes to Lisa 😭 why? @Spotify @SpotifyCares @djsnake

  • AaronMGrubb
    Aaron Grubb Music (@AaronMGrubb) reported

    @SpotifyCares many artists are shouting into the void saying "stop false reporting of playlists" and nothing is done. The name of this account is "Spotify Cares".... But do they? I can't imagine that this issue is good for @Spotify

  • guillaumemoffet
    Guillaume Moffet (@guillaumemoffet) reported

    hey @SpotifyCares I need help with a login that seems shady. help!

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