Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Zapopan, JAL | 2 |
| Sarreguemines, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Miami, FL | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
| José de San Martín, CH | 1 |
| Leipzig, Saxony | 1 |
| Aniche, Hauts-de-France | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
-
Aru
(@arunorth) reported
14-day return policy for CarThing. Sign of a company that doesn't stand behind it's products. Also, terrible customer support. Spotify doesn't care. @SpotifyCares
-
INDIAA INDIAA
(@AlvarezPaolaa) reported
@SpotifyStatus I have a problem when I play. All playlists say empty.
-
Chicago Sports Fan 🐻/🐂
(@CHISportsFann) reported
@SpotifyCares @lcsm800 Would be nice if somebody could follow up to my DM. It’s extremely frustrating this is the only way to reach customer service as she said
-
Laly
(@Lalydal) reported
@SpotifyCares I'm having trouble with the app. After 2 songs it stops playing my playlist or whatever Im listening to. I pay for my account.
-
EmInSpace
(@EmilyInSpace1) reported
I'm really angry at @SpotifyCares rn, might explain tomorrow but I'm first gonna calm down a bit, but the briefest explaination is: I wasted about an hour for completely nothing
-
Cherised
(@bnsrrrr) reported
@SpotifyCares hey why i can't login into my account with phone number?
-
Bangtanie 💜
(@ARMYOT789099847) reported
@SpotifyCares I did this but nothing happened. I also contacted Spotify via chat. They did some changes but it worked only for some time. Now the problem is same. Moreover now the "now playing" tab doesn't show whenever i open Spotify. Pls help.
-
Sanspineapple
(@thefailsafe) reported
@SpotifyCares Followed all the instructions for windows 10 and still the same issue.
-
Kdubb 🌹🌻
(@kdownie97) reported
@SpotifyStatus is your downloaded content not working for everyone? It just won’t play my podcasts or songs.
-
Antonio Fuller
(@AtlGaBlood) reported
@SpotifyCares i sent over the issue i had my account is showing that i have premium but I do not however your response was if it’s doing this on all devices I think i need to just get a new music platform your support sucks
-
Art Lieberman
(@artFling) reported
@SpotifyCares Trouble with logging in. I tried to log in w my Google acct. Message: You do not have an account with this email. Thought I did. Tried to register a new acct. Message: There is already an acct associated with this email... ? Help?
-
Peaky Blinder
(@Peaky_ThomasS) reported
@SpotifyCares hi, since one week, liked songs section ia showing blank. Even adding new songs to liked songs section but it's blank. Tried reinstalling the app but not working.
-
Sanspineapple
(@thefailsafe) reported
@SpotifyCares Plays fine on my iPhone, desktop (windows 10) has the error.
-
Raven˖
(@honeyybutter__) reported
Please help me, to login spotify via number again @SpotifyCares @SpotifyID
-
¯\_ˡⁱˡʸ_/¯
(@MUFFING43947330) reported
@SpotifyStatus I can't login I have been trying allot