Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Guayaquil, Provincia del Guayas 2
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • Hudy_t Hudson T. (@Hudy_t) reported

    @SpotifyCares I can’t login to the app even after doing ever fix and then some so... plz help

  • coachdebster Debbie (@coachdebster) reported

    @SpotifyCares - having issues with getting family members connected on the Family Premium plan. Getting error message after confirming address. Please help ASAP

  • YvetteGlez1 Yvette Gonzalez (@YvetteGlez1) reported

    @SpotifyCares @Matthewpelders I have the same problem

  • fLrpcpohlad Mario Maritano (@fLrpcpohlad) reported

    @AryaMiller5 @SpotifyCares It really feels bad how your account has been hacked I had same issue not until I was recommended to @prantic_tech and he got it fixed today hit him up and be happy again

  • SkidTracerX Izzy🌹 (@SkidTracerX) reported

    @SpotifyCares My podcasts aren’t playing in the lock screen on my iPhone. This is really causing me a problem as I have to restart my podcasts every time my phone locks. This hasn’t been an issue until this morning. My settings are already set to play on the Lock Screen. Help

  • madsinnnnnn M A D I S O N ✨ (@madsinnnnnn) reported

    @SpotifyCares PLEASE FIX THESE ISSUES

  • MarkSlatt Mark Slattery (@MarkSlatt) reported

    @SpotifyCares iPhone X, iOS 15. I’ve deleted and redownloaded app, force restarted, done everything web said I should try to no avail, there is plenty of space on my phone as well memory is not an issue

  • pfeiffer__max Max Pfeiffer (@pfeiffer__max) reported

    @SpotifyCares iOS 15 iPhone 12 Mini (new, 100% battery capacity). Phone getting extremely hot, plus 1% battery drain per minute caused by Spotify app use only. Tried all recommended actions; none worked. Issue started last week.

  • jioongki َ (@jioongki) reported

    why my spotify keeps closing down and i can't logging in? i've deleted the app and reinstalled, cleared cache, etc. please help me @SpotifyCares

  • mhel_0766 mhel ocampo (@mhel_0766) reported

    @SpotifyCares Hi Good day! I am sending this message to let you know that i failed to pay my spotify premium because im having some issue right now. I lost my gcash atm mastercard thats why thats why i can't update my spotify account.

  • Fahim__ fahim (@Fahim__) reported

    @SpotifyCares my Spotify keeps closing down? ios15, deleted app and reinstalled, cleared cache, etc. help

  • MarkSlatt Mark Slattery (@MarkSlatt) reported

    @SpotifyCares I know I’m not alone but I too am having tremendous problems with the app crashing constantly, like every three minutes. iOS dedicating time much cpu to it and it automatically crashes. Please help and fix as soon as possible, I can email crash reports if helpful

  • LCarpcarp L. Carpenter (@LCarpcarp) reported

    @SpotifyCares That did not resolve the issue.

  • MC40649014 𝕄𝕁ℂ (@MC40649014) reported

    @SpotifyCares why is it every few months my Android app stops working and when I follow the tips it won't let me past the logging in screen? I've never used another streaming service but might need to seriously consider doing so

  • ladyofnightstar ~ 𝒜𝒾𝓀𝑜 𝒮𝓉𝒶𝓇 ~サユン ~ (@ladyofnightstar) reported

    @SpotifyCares Hi Spotify , I got a little tiny problem with the app (in a iOS , iPhone SE) , I have all my music list downloaded. But they never start to work, I got a reset on my phone about 6 days ago(battery change and apple always mess the data), but what’s going on?

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