Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Guayaquil, Provincia del Guayas | 2 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@doofus602) reported
@SpotifyStatus Trying to login and I have the correct email and password as well but it’s not letting me in at all
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Tara Gorby
(@Gorby1Gorby) reported
@SpotifyStatus Not WORKING FOR ME!
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Ketsele
(@ketsele2006) reported
@SpotifyCares Still not working
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GinaG
(@Italymermaidgg) reported
@SpotifyCares Around and around I go thanks to You. Where is my playlist? I am on a duo account. My daughter's playlist is there but not mine. Never deleted it. It was the fact that you were having problems.
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Michael Soulier
(@msoulier) reported
@SpotifyStatus @spotify How do I talk to a human being with your help system? I have an issue with a family member account that can only be handled with the help of someone at spotify.
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DJ
(@dj_wa_ny) reported
@SpotifyStatus @SpotifyCares Mines still not working @Spotify
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Faith Harknett
(@Faithlynn112) reported
@SpotifyStatus If your facebook is connected to your account login through that that’s what i did and got in my account
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Jass Straps
(@JassStraps) reported
@SpotifyStatus Nope, still not working
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JME
(@jmevans73) reported
@SpotifyStatus @SpotifyCares App is not working. Web player is.
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Jen
(@Jen100579) reported
@SpotifyCares Still can’t login???
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Shakir Khan Rahmani
(@Skrrahmani) reported
@SpotifyStatus My problem is solve thanks
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Brittney
(@rosesarebb) reported
@SpotifyCares I was logged out of my Spotify and I don't remember the login information :/ can you pls help?
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Jamie Elizabeth
(@Tiny_yet_mighty) reported
@SpotifyCares I still can’t login. Any help to fix this?
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chikwan n
(@NChikwan) reported
@SpotifyStatus Second person can't login. Have tried resetting password and it still won't recognise it
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Mr Popular (AKA Mr Lonely)
(@CitizenGayzilla) reported
@SpotifyCares When I try to connect to you through there it prompts me to login. The whole issue is that I cannot log in!
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