Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:

Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 30 |
Madrid, Comunidad de Madrid | 15 |
Barcelona, Catalunya | 10 |
Lyon, Auvergne-Rhône-Alpes | 8 |
London, England | 7 |
Quito, Provincia de Pichincha | 7 |
Mexico City, CDMX | 7 |
Marseille, Provence-Alpes-Côte d'Azur | 6 |
Strasbourg, ACAL | 5 |
Bogotá, Distrito Capital de Bogotá | 4 |
São Paulo, SP | 4 |
New York City, NY | 4 |
Oslo, Oslo County | 4 |
Valencia, Comunitat Valenciana | 4 |
Brussels, Bruxelles-Capitale | 4 |
Chicago, IL | 3 |
Guadalajara, JAL | 3 |
Cape Town, Western Cape | 3 |
Atlanta, GA | 3 |
Amsterdam, nh | 3 |
Guayaquil, Provincia del Guayas | 3 |
Warsaw, Województwo Mazowieckie | 3 |
Birmingham, England | 3 |
Berlin, Land Berlin | 3 |
Perth, WA | 3 |
San Jose, CA | 2 |
City of Westminster, England | 2 |
Angers, Pays de la Loire | 2 |
Quezon City, National Capital Region | 2 |
Celaya, GUA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee Barter (@LeeBarter) reported
@SpotifyStatus Hey Spotify I can not login. What is happening?
-
Peter Menge (@nolamengie) reported
@MissAudacious @SpotifyCares Spotify has got bigger problems at the moment…
-
HUNT3R (@floorga13519130) reported
@SpotifyStatus So this is how it felt like for people when facebook was shut down
-
Pallavi Gupta (@pallavig88) reported
Got randomly logged out of my beloved @spotifyindia app and unable to login again. Tried reinstalling the app from Google playstore and that's not working too! Need to be fixed urgently @SpotifyCares
-
crustytoeb🥶 (@crustytoeb) reported
i was automatically logged out of @Spotify and can’t access a reset link or customer service. someone help? @SpotifyStatus
-
Shreejoy Dash (@DashShreejoy) reported
@SpotifyCares My Spotify account suspiciously got missing. It got logged out of all my devices. I usually login with Facebook and now it says no account found for the my facebook id. I was a premium customer, paying on monthly subscription. Please help.
-
B (@voluptuous_be) reported
@SpotifyCares did I get hacked or it’s a known issue … what level of panic should I be?
-
Alyson Estes (@alyson_re) reported
@SpotifyCares @SpotifyUSA got logged out of my account & now it’s saying I don’t have an associated account with Spotify (that I’ve had for almost a decade). Online support not working. As someone whose job is to listen to bands for my venue this is FANTASTIC
-
aj ☾ (@SLEEPYHEAD1901) reported
@SpotifyCares why can’t I sign in
-
Iskandarbenmustapha (@Iskandarbenmus) reported
@SpotifyStatus I thought it was my ps5 just being unstable as **** as usual, I try to reconnect via app and it doesn't work then I try via the website and the page is unreachable, and the displayed error is internal server error. Hope you're alright Spotify. Also my phone got disconnected.
-
Phoenix (@Phoenix86278340) reported
@SpotifyStatus I've been having the login problem too. Both me and the website know that my password/username are correct, but I'm still unable to login and the login help site is down.
-
Ben Gornall (@Button20Benji) reported
@SpotifyStatus Please fix the issue, many thanks
-
Rowell Marcos (@CallMeRowell) reported
@SpotifyStatus Thought I was alone with this issue. Hope this gets fixed sooner than later. 🤞
-
er (@xcellenterin) reported
@SpotifyCares I’m having big issues logging in
-
mario (@kupa_slayer) reported
@SpotifyCares @ProgressiveOWG How is it expected that the entire service go down randomly?!! Whats the hell are you guys doing over there? I don’t pay premium so it can be cut at any given moment 😤