Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Miami, FL | 2 |
| Hamburg, HH | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Rouen, Normandie | 1 |
| Nevers, Bourgogne-Franche-Comté | 1 |
| Saint-Médard-en-Jalles, Nouvelle-Aquitaine | 1 |
| Zapopan, JAL | 1 |
| Manalapan, NJ | 1 |
| Madrid, Comunidad de Madrid | 1 |
| North Little Rock, AR | 1 |
| Kelowna, BC | 1 |
| Dungannon, Northern Ireland | 1 |
| Aulnoye-Aymeries, Hauts-de-France | 1 |
| Dresden, Saxony | 1 |
| Rotterdam, zh | 1 |
| Pont-à-Mousson, ACAL | 1 |
| Canberra, ACT | 1 |
| Les Molières, Île-de-France | 1 |
| Bhubaneshwar, OR | 1 |
| Melbourne, VIC | 1 |
| Alpharetta, GA | 1 |
| Évry, Île-de-France | 1 |
| Flörsheim, Hessen | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Sarreguemines, ACAL | 1 |
| Sevilla, Andalucía | 1 |
| Cincinnati, OH | 1 |
| Strasbourg, ACAL | 1 |
| Mexicali, BCN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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BartoloColonFanClub
(@Juansotofanclub) reported
@SpotifyCares Figured out the problem but I DM'd you because it showed a new problem I've been hacked
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shellls
(@_killslovely) reported
@SpotifyUSA is trying to take down my playlist 😭😭😭 HELP @SpotifyCares
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nrc
(@nrco15) reported
@SpotifyCares hi! I just sent you an email explaining my problem. 🙏🏻
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Krishna Chaitanya
(@kcmrkrishna) reported
@SpotifyCares, i am being charged for spotify premium for the past few months which i never subscribed for. I was randomly checking my credit card statement and logged into spotify and i never had a premium account. I am having trouble reaching a customer service agent. Help!
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Crimson
(@TheReal_Crimson) reported
@SpotifyCares Spotify customer service is completely unresponsive. What is going on? Can't get any help in DMs on Twitter or via email
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♡
(@Kaayyleeeee) reported
@SpotifyCares my canvas is not working for some reason :/ any resolutions ?
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MeganBombasfuck
(@Meganbombski) reported
@TrevorSCJ @SpotifyCares why does this person still have a platform on your service?
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Chris Winn 🌱
(@ChrisWi03565526) reported
@SpotifyCares I can't login because my facebook account was hacked and suspended and I don't have access to the email account I originally signed up with. Please help!
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Crimson
(@TheReal_Crimson) reported
@SpotifyCares Please respond to my DMs 🙏 I need some help with a super annoying issue on your platform
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Ali Asgher
(@AliAsgh71674662) reported
@SpotifyCares I have paid for Spotify duo, I cannot see anything related to it. my plan ends in 3 days. it's really frustrating I'm landing on blank pages all the time!!. if not working please return my money.
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Perri
(@tinyarchivist) reported
@SpotifyCares my husband is traveling abroad and having issues with our spotify family premium account - a lot of songs start to play for about 10 seconds and then cut off. Any ideas why that might happen??
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Jjohnboy2000
(@jjohnboy2000) reported
@SpotifyCares @jnewsham_ Dumb move. Losing out so much on music options. Where was the publicity, we pay for a service. Provide it.
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MeganBombasfuck
(@Meganbombski) reported
@trashcanAhria @TVAmy @SpotifyCares why does this person still have a platform on your service?
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MeganBombasfuck
(@Meganbombski) reported
@JuiceLaRock @TVAmy @SpotifyCares why does this person still have a platform on your service??
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Vish
(@VishalA07732291) reported
@SpotifyStatus @SpotifyCares Not working properly on Google home @madebygoogle
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