Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Zapopan, JAL | 2 |
| Sarreguemines, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
| José de San Martín, CH | 1 |
| Leipzig, Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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sheshlam
(@sheshlam) reported
@SpotifyCares hi i am still having issues logging in to my premium account, saying something went wrong.
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🍥
(@lesyeuxdemimi) reported
.@SpotifyCares I still can’t login on my account!
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Dani
(@dani_the_mani3) reported
Hey @SpotifyCares could I get an answer to my dm? I’ve been getting an error message that says my email isn’t associated with any account since the mass logout this morning.
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Daisy Cummings
(@DaisyCu96522438) reported
My account disappeared after whatever technical issue happened earlier today @SpotifyCares
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wyatt campbell
(@wyattca69104052) reported
hey @SpotifyCares is spotify still down or did my password just change?
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Redbull Espresso
(@FabienLefevre15) reported
@SpotifyCares Dude wtf!!! It’s still not working!!
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Sara Rea Mata
(@_sarakills) reported
@SpotifyCares Still having trouble logging into my account, I’ve tried using my username but I’m getting no emails to log back into my premium account. Please help
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Eze Adnah 👑
(@ezeadnah) reported
@saminbloomX @SpotifyCares If it's still down on your end, I'm pretty sure they're aware. Spamming them won't get the issue resolved
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Mia Dee
(@miadee07) reported
@SpotifyCares mine is still not working and i have tried everything, it’s saying my password isn’t right when it’s showing me my password. i need help
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makeda
(@makedaatsbaha33) reported
@codyberg7 @SpotifyCares I also experienced this, i contacted support service and they didn’t do anything about it, but @AntiTrafico_DF helped me get regain access to my account✅
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anais
(@anais_iiig) reported
@SpotifyStatus I can’t login, I’m logged in on my pc but not my phone and logging in won’t work on my phone
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poppering_off
(@Poppering_off) reported
I’m concerned now… @Spotify is still not working. Doesn’t recognize my username and the reset password emails don’t work. Is anyone else going through this. I tried contacting @SpotifyCares but no response yet
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Sarah D Price
(@Salsbod) reported
@SpotifyStatus I still can’t login to my account. It tells me the email and password combination is incorrect and doesn’t even give me the option to change my password
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makeda
(@makedaatsbaha33) reported
@paulhwpark @SpotifyCares I also experienced this, i contacted support service and they didn’t do anything about it, but @AntiTrafico_DF helped me get regain access to my account✅
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Rachel Finlay
(@RachelFinlay6) reported
@SpotifyCares Still can’t login. It says my email doesn’t match an account, when it was working fine this morning. I deleted the app and redownloaded but it’s still not working