Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Guayaquil, Provincia del Guayas 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1
José de San Martín, CH 1
Leipzig, Saxony 1
Aniche, Hauts-de-France 1
Zapopan, JAL 1
Grasse, Provence-Alpes-Côte d'Azur 1
Barcelona, Catalunya 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • RhysMccrum Rhys McCrum (@RhysMccrum) reported

    @JarrodLiehm @SpotifyStatus @SpotifyCares Same problem here

  • KKB_Praise Praise Labasan 💙 (@KKB_Praise) reported

    @SpotifyCares Hi Spotify Cares the app for Spotify thru PC was down? Even when your website I cannot access. Thank you.

  • SalterJustine Justine Salter (@SalterJustine) reported

    @SpotifyStatus @SpotifyCares I have restarted device still same error message

  • raquoletche raqtrash (@raquoletche) reported

    @SpotifyCares Mines not working

  • BeegJoshiKujo Beeg Joshi (@BeegJoshiKujo) reported

    @SpotifyCares I can’t log into the app but I can log into it though my safari browser? Are you guys having any issues with the app right now?

  • peeachymess eric ♡ | (@peeachymess) reported

    @SpotifyCares just letting you know i don’t have lyrics still after like a month and my group listen is just broken :/

  • BeegJoshiKujo Beeg Joshi (@BeegJoshiKujo) reported

    @SpotifyStatus hi for some reason I can’t log into the app on iOS but I can log in just fine on my PC. Are you guys having any issues right now?

  • MutantReverie damn . (@MutantReverie) reported

    @SpotifyCares We want HIFI! Stop this nonsense, you’re a music service ffs

  • 7alboy Al (@7alboy) reported

    @SpotifyCares I spent two hours on a webchat last night trying to resolve the issue of greyed-out, unplayable playlists. After following the advice given, I’m now locked out of the app and can only log in through a browser. I would appreciate some meaningful help, please.

  • monkleiner mon (@monkleiner) reported

    @SpotifyCares @sourkimnwedges I’m having the same problems, nothing seems to be able to fix it

  • djcairney Donovan (@djcairney) reported

    @Dogger398 @SpotifyStatus @SpotifyCares Same here. Seems like it’s a common problem… I’ve tried reinstalling, changing password, etc. won’t even let me log in - “something went wrong”

  • nguyn_still Borrrra (@nguyn_still) reported

    Hello @Spotify @SpotifyCares SUGA, j-hope, RM and every composer of "My Universe" by Coldplay X BTS are wrongly tagged on a piano version of the song from August Benedict, you linked the song to their profiles and it doesn’t belong to them. Please, remove it and fix this issue.

  • BersHurbis Bers Hurbis (@BersHurbis) reported

    @Aalia76759019 @SpotifyStatus @SpotifyCares I’m having the exact same issue… was constantly saying “connecting” like I was offline when I wasn’t. Now I’ve reinstalled and it won’t let me log back in…

  • JackAntonySmith Jack Antony Smith (@JackAntonySmith) reported from Leeds, England

    @SpotifyCares my Spotify keeps crashing is there an issue?

  • christinyng Christin Young (@christinyng) reported

    @JarrodLiehm @SpotifyStatus @SpotifyCares Im having the exact same problem.

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