Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 2 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Berlin, Land Berlin | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Ahmedabad, GJ | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Alec Fischer
(@alecfischr) reported
@SpotifyStatus Still no updates from the team? I can’t login with any of my email or password combinations, and when it said to reset my account password I never got any emails with updates. I’ve deleted the app, reloaded, etc. still nothing.
-
April L. Stanford
(@BKConcrete) reported
@SpotifyCares @SpotifyUSA @Spotify I'm still having major issues. I can log in from my phone but I can't log in from my PC. I access my account from both devices. What's going on??
-
a lukewarm mess
(@JessAround) reported
@spotifycares Still can’t login via Facebook, any ETA on when that’ll be fixed?
-
mel 🧪
(@melaachuu) reported
@SpotifyStatus @SpotifyCares **** YOU SPOTIFY I NEEDED TO STREAM HULA HOOP BUT YOU WERE DOWN AND I COULDNT LOG IN I ALMOST HAD A HEART ATTACK
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Kevin Brown
(@brownkj65) reported
@SpotifyStatus Still can’t login
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madison bender
(@bendermadison_) reported
@SpotifyCares THIS IS SO STUPID! You can’t even contact a human at all! How about you get actual customer service! And am i still being charged but can’t login to change anything??
-
Angela White
(@AngelaW19519978) reported
@Hunterbright14 @SpotifyStatus I had similar experience few days ago and I got access back to my account successfully through the service of Clip4ox via Instagram. He's a Genius
-
carol
(@carolyn3399) reported
@SpotifyCares mine still won’t let me login
-
EnzoHetJoch
(@Db1904Enz) reported
@SpotifyCares here's the deal. Because of the server problems earlier this evening my app decided to log out. Now is the problem that I dont remember the password and the linked email is not existing anymore. Can this be fixed and could I get my account back please? Thanks a lot!
-
Patrick Lescallette
(@PLescallette) reported
@SpotifyStatus @SpotifyCares Mine not working still???
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Max
(@max_schilowitz) reported
@SpotifyCares I still can’t login
-
Dom Renna
(@NYRZone) reported
Is @SpotifyCares still down? Still can’t get into my account 😢😔
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Sam Laurishke
(@samlaurishke) reported
@SpotifyCares Hi! Someone outside the US in Vietnam changed the email address and password on my account so now I can no longer login. Is there a way I can cancel payment or regain control of my account back by changing the email address?
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Bryce
(@Brycer79) reported
@SpotifyCares any ETA on the log in issues being foxes? Thanks :)
-
Amber Bartlett
(@AmberBa85419061) reported
@SpotifyCares I’m still having trouble logging in and stuff I don’t remember any of my stuff