Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 2
Barcelona, Catalunya 1
Poznań, Województwo Wielkopolskie 1
Santa María Chimalhuacán, MEX 1
Winnipeg, MB 1
Jacksonville, IL 1
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Berlin, Land Berlin 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Ahmedabad, GJ 1
Hohen Neuendorf, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • eri_bichota eri૮₍ ´• ˕ • ₎ა♡ (@eri_bichota) reported

    Hi! @SpotifyCares @Spotify @SpotifyKR two songs SUGA produced and featured on (eight and that that) still don't appear in "Popular songs" section on his Spotify profile and its streams don't get counted towards Suga's streams Can you fix this issue? Thanks

  • kendrybird 👽🌒Birb 👑🦄 She/Her (@kendrybird) reported

    @SpotifyCares None of those things worked, but was able to find someone else with a Galaxy A50 having the same problem. Removed the SD card again & forced storage to internal, then restarted. It's working again for now! Hope this problem stays resolved!

  • nickianamaraj bad lil bronx barbie (@nickianamaraj) reported

    @SpotifyCares when will you upgrade the stream quality of music. You're far behind other streaming services who offer better quality for the same price. I love spotifys interface but the stream quality is terrible.

  • zimena Zimena (@zimena) reported

    Hello @SpotifyCares, is there a reason why it's impossible to connect Spotify to a new Google Nest Audio today? When I click "Continue" on the info screen,the Spotify app opens briefly, but then goes right back to Google Assistant. Error: "Something went wrong. Please try again."

  • BK_CR Guadalupe Paredez ⁷. Mapler Bad decisions!! (@BK_CR) reported

    Hey @SpotifyCares @Spotify @SpotifyKR Two songs Suga produced & featured on (Eight and That That) still don't appear in "Popular songs" section on his Spotify profile and its streams don't get counted towards Suga's streams. Can you fix this issue as soon as possible?

  • BookishGirl Teresa Trujillo (@BookishGirl) reported

    @Spotify I have a problem with my account. I have 20 IMs back and forth with @SpotifyCares. Just cancel the premium account and let me go on with my life. I will miss @joerogan and other programming, but I hate paying for terrible customer service.

  • daniilsan347 DaniilSan 🇺🇦 (@daniilsan347) reported

    @SpotifyCares I would like to renew my student status, however my university doesn't issue our ID cards each year and doesn't release any lists of all students and to make things worse they have changed name at the end of last year. What should I do in this case?

  • cIubsuga milena (@cIubsuga) reported

    Hello! @SpotifyCares @Spotify @SpotifyKR. Two songs SUGA produced & featured on (Eight and That That) still don't appear in "Popular songs" section on his Spotify profile and its streams don't get counted towards Suga's streams. Can you fix this issue? Thanksss

  • StevenO64690766 Steven Owen (@StevenO64690766) reported

    @SpotifyCares how do I cancel my account? I do not know my login credentials and no email is being sent when I try to reset?

  • SFlesruoy 𝗦𝗼𝗼𝗻𝗶𝗲 ♥︎⁷ (@SFlesruoy) reported

    Hello! @SpotifyCares @Spotify @SpotifyKR. Two songs SUGA produced & featured on (Eight and That That) still don't appear in "Popular songs" section on his Spotify profile and its streams don't get counted towards Suga's streams. Can you fix this issue? Thanks

  • littletaebae vankook⁷ 🇨🇴 bad decisions (@littletaebae) reported

    Hello @SpotifyCares @Spotify @SpotifyKR Two songs Suga produced & featured on (Eight and That That) still don't appear in "Popular songs" section on his Spotify profile and its streams don't get counted towards Suga's streams. Can you fix this issue?

  • kindidio 𝙎𝙤𝙡 𝙆𝙞𝙣⁷ | 𝖏𝖆𝖈𝖐 𝖎𝖓 𝖙𝖍𝖊 𝖇𝖔𝖝 🃏 (@kindidio) reported

    Hola! @SpotifyCares @Spotify @SpotifyKR. Two songs SUGA produced & featured on (Eight and That That) still don't appear in "Popular songs" section on his Spotify profile and its streams don't get counted towards Suga's streams. Can you fix this issue? Thank u so much

  • thespgogy lee! 😝 (@thespgogy) reported

    @SpotifyCares NO IT WAS JUST BC I DIDNT HAVE SERVICE THERE AND THEN I SKIPPED IT AND THEN AN AD PLAYED- LMAOO TY THOUGH!!

  • giuliatofanaaa BTSV⁷ (@giuliatofanaaa) reported

    Hello @SpotifyCares @Spotify @SpotifyKR Two songs Suga produced & featured on (Eight and That That) still don't appear in "Popular songs" section on his Spotify profile and its streams don't get counted towards Suga's streams. Can you fix this issue? Thank you.

  • maineventmillar Millar Brooks (@maineventmillar) reported

    @SpotifyCares @Spotify what’s the deal with not having a customer service number…..

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