Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 1 |
| Zaventem, Flanders | 1 |
| Upminster, England | 1 |
| Provo, UT | 1 |
| Little Rock, AR | 1 |
| Nanchang, Jiangxi Sheng | 1 |
| Zapopan, JAL | 1 |
| Miamisburg, OH | 1 |
| Benito Juarez, CDMX | 1 |
| Boulogne-sur-Mer, Hauts-de-France | 1 |
| São Paulo, SP | 1 |
| Hayes, England | 1 |
| Falling Waters, WV | 1 |
| Barcelona, Catalunya | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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📖
(@allthenooks) reported
@SpotifyCares my Spotify is so broken 😞 it's stuck on a podcast that I've listened to and when I select another it plays but the info for the old one stays on the screen and there are no controls showing in lock screen.
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Max
(@mxbeb) reported
@TheWreck23 @SpotifyCares I have the same problem. It happens only with some Spotify playlists. I think this is on purpose, they think we like it better this way. But we just want a real shuffle.
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ant1 🖖🏻
(@ant_1) reported
Hey @SpotifyCares. Windows Client v1.1.60.672.g6ad9c215-a here. I cannot listen to any content. Everything displays as if I were offline. But I'm not! And search, catalog browsing work normally. Logs show a lot network errors beginning with WinHttpGetProxyForUrl failed. HELP!
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Dan “Pass the For the People Act!” Felsenheld
(@IMFromJersey) reported
@MkRBol @SpotifyCares The response I got was - stuff becomes unavailable all the time due to rights etc... check back later and it might be available again. I wonder if @TheClash asked it be taken down in response to terrible people like Joe Rogan getting millions from Spotify
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Casman
(@casman55) reported
@SpotifyCares @macysharry Same problem here. Playlists within a playlistmap disappear when downloaded. They seem to be still there, but are invisible
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💤
(@ihuertyou) reported
@SpotifyCares hi, Spotify states that they have paused my premium?? I’m guessing it’s because my number has changed and they used to charge me with my phone bill. Is there any way to change my number in settings? I’ve tried online but it just pops up with an error. HELP PLS!
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Charles Grey*fam
(@nnia_nyaosu) reported
@SpotifyStatus @SpotifyCares @SpotifyCares I got spotify in two phones yet both phone always have this "no internet connection available". even after change my network from wifi to mobile phone, it's not working either.
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Sphoorti Bhandare
(@sphoortific) reported
@SpotifyCares when are you going to fix your macOS app? It keeps crashing every 5 min on the M1 Mac. I tried everything and nothing works. Seems like others are also facing the same issue but there's no update.
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📖
(@allthenooks) reported
@SpotifyCares It works fine on other devices. And I have the same problem on WiFi or 4g.
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Ponakan Jokowi
(@arief_widodo911) reported
Hey @SpotifyCares i have problems on my devices. The app doesn't work properly in the last few days, please help me to bring my happiness back :(
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Slodi Freysteinsson
(@SlodiF) reported
@SpotifyCares Hey is there any issue with third party apps in Germany? My Mopidy extension on my RasPi is unable to connect to the server.
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Dimzzz
(@dimashnp) reported
@SpotifyCares @SpotifyID hello, i can’t update payment details, my account balance not deducted, why i always facing this issue, could you guys fix this for me? Thanks, btw i use Go-pay (autodebet) from Indonesia to pay spotify.
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Michael
(@Michael62922256) reported
@oltigjomema @SpotifyCares I had similar issues with my account earlier today but I got it fixed by @cyberspace644 On Instagram he is fast and reliable, I think you should contact him
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Anthony josh
(@Anthonyjosh422) reported
@oltigjomema @SpotifyCares I also was hacked. I tried contacting their service but they always gave me a robot reply so i got in contact @jklaushacksx on twitter he was the one who got me back into my account he should hlp you.
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Musk🤝Elon
(@NivinVicky44) reported
Hey @Spotify @SpotifyCares Been getting "PLEASE GO ONLINE" error in my spotify mobile app even tho I'm online. Help me out!!
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