Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Puebla, PUE 2
Weston, FL 1
Chennai, TN 1
Braşov, Judeţul Braşov 1
La Misión, HID 1
Cancún, ROO 1
Poza Rica de Hidalgo, VER 1
Colleyville, TX 1
Houston, TX 1
Gustavo Adolfo Madero, CDMX 1
Lyon, Auvergne-Rhône-Alpes 1
Milton, ON 1
Antwerpen, Flanders 1
Noyelles-sous-Lens, Hauts-de-France 1
Frankfurt am Main, Hessen 1
Montpellier, Occitanie 1
Tower Hamlets, England 1
Bellevue, WA 1
Yangon, Yangon Region 1
Espéraza, Occitanie 1
Millsboro, DE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • EdgarsEgab Edgars B 🇺🇦 (@EdgarsEgab) reported

    @kebabdon69 @SpotifyCares Same problem for me, I've been logged out and it's not possible to log in.

  • AchanIsHere Achan위루⁷ (@AchanIsHere) reported

    Hei @Spotify @SpotifyCares i kept having a trouble logging in to my account It kept saying the name or password was wrong, and i can't enter via google either They kept asking me to log in through email

  • Button__Masher Button Masher (@Button__Masher) reported

    @SpotifyStatus Spotify is down

  • helenepurcell helene purcell (@helenepurcell) reported

    @SpotifyCares @cjdembow Also having issues playing the episode! Has anyone figured out how to fix this??

  • WanangwaGausi Wan (@WanangwaGausi) reported

    @SpotifyCares I am unable to subscribe using debit/credit card. My account if fundes and all details are correct. The error is The Payment failed. Please try again, use a different payment card, or a different payment method

  • tipabass Andy Bass (@tipabass) reported

    @USPSHelp a return to sender package has been enroute for 3 weeks. Can you help track out where it is? @SpotifyCares won't issue a refund for an item that should have never sent until they get it back.

  • TheGrumpasaurus The Chumpasaurus (@TheGrumpasaurus) reported

    @SpotifyCares @mountdiablotv That's not the issue though is it? This is some kind of new home screen layout testing. My suggestion, read the tweets, people DO NOT want this update. Would a fully customisable home screen be too much to ask for?

  • lfernandortiz Luis Fernando Ortiz (@lfernandortiz) reported

    @SpotifyCares Thanks guys, the problem is solved 👍

  • kebabdon69 kebabdon69 (@kebabdon69) reported

    @SpotifyCares good morning. on all my devices i have been logged out of once i woke up this morning, and when i got onto my pc, my spotify wouldn't log in as normal. instead it gave me the error code %0%. can u pls help me?

  • BillBallll Bill Ballll (@BillBallll) reported

    @SpotifyCares The new UI is terrible. Why take up the entire screen with two releases? Every time I open it mostly recommends releases I have already listened to. Why can’t I see the new releases section. Why force feed me your few recommendation? Why did you turn off feedback?

  • MinjunShiba Minjun (@MinjunShiba) reported

    @SpotifyCares my problem is that my liked songs are everywhere like my recent liked songs are below the songs that i liked years ago and also while checking out the problem I also saw random songs that I never added

  • thedavidgorski David Gorski (@thedavidgorski) reported

    @SpotifyCares Tried 5 times to sign up my parents for Spotify Premium Duo. Payment fails each time. Triple checked the card info, tried different browsers (and incognito mode), waited, contacted support via chat box. Support claimed issue was fixed. Still didn't work.

  • hulu_support Hulu Support (@hulu_support) reported

    @tonithepirate Sorry to hear that! Since this issue seems to be with your Spotify billing, we suggest reaching out to our friends at @SpotifyCares to take a look at what happened here. We hope that information helps!

  • richlewis101 Rich L (@richlewis101) reported

    @SpotifyCares @LD5679 Having the same problem, press play and then a second later it just stops

  • thedavidgorski David Gorski (@thedavidgorski) reported

    @SpotifyCares We tried earlier via the contact form and followed everything Support agent said via chat. We were told issue was fixed and to try a few hours later. Reaching out over twitter as I don’t want to repeat the whole dance of saying we tried everything suggested.

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