Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Guayaquil, Provincia del Guayas | 2 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Parth Doshi🇮🇳
(@parthvdoshi) reported
@spotifyindia doesn't seem to work on my laptop for the last few days(web player as well as app)... Anyone facing the same issue? @SpotifyCares
-
Jimin¹³ is King
(@pjminparticular) reported
Guys dms for @SpotifyCares are open so dm them too! Don't take this lying down!
-
EstiloStringQuartet
(@estilostring4) reported
from
Southampton, England
@cdbaby what time is your live support available? I’ve sent a ticket too. Our album has disappeared from @SpotifyCares after 8 years! Can you help us fix the problem?
-
Lyle Pfingst
(@lylepfingst_9) reported
@SpotifyCares @Spotify gotta fix the issue of random/fake accounts adding to collaborative playlists. It’s getting out of control
-
joe
(@joe_simpsonnnn) reported
@SpotifyCares is Spotify down in the UK? I’m on iOS and nothing is playing 👀
-
Hope-Marie Bonnen
(@HopeMarieBonnen) reported
I dont like the way spotify removed the instant scroll on the new update. No option to use the little slider on the side to drag it down to more of your songs. I have over 4000 songs. Bring that option back @SpotifyCares @Spotify @SpotifyUK
-
Hash Bia❤️
(@AbiaHashmi) reported
@SpotifyCares my Spotify account is not working. None of my playlists or etc.
-
kimRN
(@KimHenke1) reported
@SpotifyCares Rogan said Black people and white people have genetically different brains. Rogan said walking into a movie theater with an African American audience looked like “Planet of the Apes.” This is not an issue of “context.”
-
FlurryJ
(@flurry_j) reported
The only Bts member participated in producing the song Friends is Jimin,there’s an error showing on the distribution page, it should be Jimin and Pdogg, which is verified by all other music platforms and @Spotify @SpotifyCares please correct the error #JIMIN #jiminproducer
-
RoxyAlcarazStifenes
(@RoxanaAlcarazS) reported
@SpotifyCares fixed the issue thanks
-
D2D Covid Salesman
(@UghThatGuy1) reported
@SpotifyCares having a problem with the app. Need help
-
Abhinav Mishra
(@Abhinav_Gaming) reported
@SpotifyCares @yireniese hey can you check my email too I've been having the same problem
-
RoxyAlcarazStifenes
(@RoxanaAlcarazS) reported
@SpotifyCares the Spotify is not working on my tv
-
Andrea
(@enkelisailing) reported
@SpotifyCares Got your point but I can’t agree. I’m paying you as provider to listen something without ads. It sounds like when you call the new fancy telco you have just subscribed and they reply “yes we know is not working, ex incumbent fault, sorry” polemic ends here, np
-
lilly
(@lilly28286203) reported
@SpotifyCares i’m trying to sync my local files from my mac to my iphone but it’s not working. I’ve allowed local files in my settings and there’s no connection issues in my wifi but it refuses to download. how do i fix this?