Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 30
Madrid, Comunidad de Madrid 15
Barcelona, Catalunya 10
Lyon, Auvergne-Rhône-Alpes 8
London, England 7
Quito, Provincia de Pichincha 7
Mexico City, CDMX 7
Marseille, Provence-Alpes-Côte d'Azur 6
Strasbourg, ACAL 5
Bogotá, Distrito Capital de Bogotá 4
São Paulo, SP 4
New York City, NY 4
Oslo, Oslo County 4
Valencia, Comunitat Valenciana 4
Brussels, Bruxelles-Capitale 4
Chicago, IL 3
Guadalajara, JAL 3
Cape Town, Western Cape 3
Atlanta, GA 3
Amsterdam, nh 3
Guayaquil, Provincia del Guayas 3
Warsaw, Województwo Mazowieckie 3
Birmingham, England 3
Berlin, Land Berlin 3
Perth, WA 3
San Jose, CA 2
City of Westminster, England 2
Angers, Pays de la Loire 2
Quezon City, National Capital Region 2
Celaya, GUA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeBarter Lee Barter (@LeeBarter) reported

    @SpotifyStatus Hey Spotify I can not login. What is happening?

  • nolamengie Peter Menge (@nolamengie) reported

    @MissAudacious @SpotifyCares Spotify has got bigger problems at the moment…

  • floorga13519130 HUNT3R (@floorga13519130) reported

    @SpotifyStatus So this is how it felt like for people when facebook was shut down

  • pallavig88 Pallavi Gupta (@pallavig88) reported

    Got randomly logged out of my beloved @spotifyindia app and unable to login again. Tried reinstalling the app from Google playstore and that's not working too! Need to be fixed urgently @SpotifyCares

  • crustytoeb crustytoeb🥶 (@crustytoeb) reported

    i was automatically logged out of @Spotify and can’t access a reset link or customer service. someone help? @SpotifyStatus

  • DashShreejoy Shreejoy Dash (@DashShreejoy) reported

    @SpotifyCares My Spotify account suspiciously got missing. It got logged out of all my devices. I usually login with Facebook and now it says no account found for the my facebook id. I was a premium customer, paying on monthly subscription. Please help.

  • voluptuous_be B (@voluptuous_be) reported

    @SpotifyCares did I get hacked or it’s a known issue … what level of panic should I be?

  • alyson_re Alyson Estes (@alyson_re) reported

    @SpotifyCares @SpotifyUSA got logged out of my account & now it’s saying I don’t have an associated account with Spotify (that I’ve had for almost a decade). Online support not working. As someone whose job is to listen to bands for my venue this is FANTASTIC

  • SLEEPYHEAD1901 aj ☾ (@SLEEPYHEAD1901) reported

    @SpotifyCares why can’t I sign in

  • Iskandarbenmus Iskandarbenmustapha (@Iskandarbenmus) reported

    @SpotifyStatus I thought it was my ps5 just being unstable as **** as usual, I try to reconnect via app and it doesn't work then I try via the website and the page is unreachable, and the displayed error is internal server error. Hope you're alright Spotify. Also my phone got disconnected.

  • Phoenix86278340 Phoenix (@Phoenix86278340) reported

    @SpotifyStatus I've been having the login problem too. Both me and the website know that my password/username are correct, but I'm still unable to login and the login help site is down.

  • Button20Benji Ben Gornall (@Button20Benji) reported

    @SpotifyStatus Please fix the issue, many thanks

  • CallMeRowell Rowell Marcos (@CallMeRowell) reported

    @SpotifyStatus Thought I was alone with this issue. Hope this gets fixed sooner than later. 🤞

  • xcellenterin er (@xcellenterin) reported

    @SpotifyCares I’m having big issues logging in

  • kupa_slayer mario (@kupa_slayer) reported

    @SpotifyCares @ProgressiveOWG How is it expected that the entire service go down randomly?!! Whats the hell are you guys doing over there? I don’t pay premium so it can be cut at any given moment 😤

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