Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Guayaquil, Provincia del Guayas | 2 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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🥰🥰Talia🥰🥰
(@taliagreennn) reported
@SpotifyStatus plz plz help me I’m begging my Spotify still isn’t working nor am I receiving the login emails that are supposedly being sent 🥲
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Shuchi Shukla
(@Shuchi_Shukla) reported
@SpotifyCares I DMed you yesterday and still await a response. Have been unable to log in or receive an email to reset my password after I was automatically logged out. The fact that you are not bothered to even acknowledge the issue is exasperating.
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Harry
(@Harryyy_dj) reported
@SpotifyCares Still can’t login?!
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sheryen
(@neyrehs) reported
@SpotifyCares I still can't login to my Spotify acc 🥺
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Lawrence Bello
(@Lorenzo1ofNone) reported
@SpotifyCares I was able to log in. Thanks for not helping. Terrible customer service
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J Lowe
(@JHLowe) reported
@Solome @SpotifyCares Is it saying your login info is incorrect?
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Charlotte Hope
(@charlottehope8) reported
@SpotifyCares I still can’t login. Have tried deleting the app and restarting my phone but Spotify still says there is no email registered. Have DM-ed you the email address. Please help!
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Rayon Nelson
(@RayonNelson) reported
@SpotifyStatus @SpotifyCares I need some compensation! Otherwise I might have get another music streaming service!
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EssEmm
(@Ess_Emm85) reported
@SpotifyStatus Still having issues. Log in without password sends an email but the link doesn’t work. Resetting the password hasn’t helped either
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Vikki Ita
(@ItaVikki) reported
@SpotifyCares Wow Spotify way to gaslight your customers. This is your problem, fix it. And explain what you ****** up.
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caitlin
(@fadeintoskeetz) reported
@SpotifyCares HELPPPPP my brother can’t log back in to his spotify since it went down, says his user doesn’t exist
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Samson
(@oluwatee1111) reported
@MeeraP201097 @SpotifyCares Same thing happen to here I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to (xbxtech) on Instagram by a friend and they help me fix my account back
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charlie warlosz🏴
(@charlie_warlosz) reported
@Spotify @SpotifyCares I have now been locked out my account for 2 days, I had a premium account and it looks like YOU lot had the problem, but now it’s saying I only have a free account which I don’t. Can you please help me because I’m paying for a service and not getting it.
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Zoe 𝄞
(@manamezoe) reported
Can @SpotifyCares help fixing my subscription problem, but I need a human to help, not a robot cause it didnt solve my problem.
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PR Blether
(@PRblether) reported
@SpotifyCares I am still unable to login. Passwords and email are correct. I then get asked to sign in without password, get sent a link and then am told link has expired. Help please.
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