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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Problems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Playback Issues (29%)
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Errors (23%)
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Buffering (22%)
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Sign in (20%)
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Audio Quality (6%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Errors | ||
| Audio Quality | ||
| Playback Issues | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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(@ok444888) reported
SPOTIFY WTF ARE U DOING CAN U LITERLALU FIX THE PROBLEM ITS BEEN WEEKS???? @SpotifyCares
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the Xavier you know
(@BayoXavier) reported
@Spotify Your "no internet connection" error is the most annoying thing. I've been locked out on all my devices because of this error and my subscription is wasting away. I'm quite disappointed, @SpotifyCares
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Monk£y Bar$
(@monk3ybarz) reported
@SpotifyCares What you need your devs to do is test using a limited connection - that's when this issue can be replicated
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⟭⟬ Holy sh!t, Dawn saw Bangtan Sonyeondan⁷ ⟬⟭
(@mommysixxest) reported
Anyone else having issues with @SpotifyCares putting other artist songs on your personal made playlist? I've got a playlist that has nothing but all of BTS's songs on there and I'm getting random other songs added to it.
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KIGANAI
(@bokuhakiganai) reported
@SpotifyCares are there problems with data updates on the Artists app? My data hasn’t updated today.
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🌙 Kerra
(@Kerra_DS) reported
@SpotifyCares @weeweeplayhouse I tried this as I'm having the same problem, doesnt help. I've also tried uninstalling and reinstalling the app
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Glenn Versweyveld
(@Depechie) reported
@tomverhoeff @SpotifyCares If not, they will at least shove it down our throats as much as possible
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Steve
(@owlers7) reported
@SpotifyCares hi I have a premium duo account, I have set up the second account, but when I login to that account it says its a free account. How do I resolve this
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kat *·˚ ༘♡ 🌸 | 37 days! || famous era
(@homesickvbeer) reported
i'm having issues in turning on my friend activity on spotify, when i go to the upper corner i can only select my profile, account, upgrade to premium & log out. even when i tap on any of those there is no "display option" !! @SpotifyCares
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Taylor Hornby 🛡❤️
(@DefuseSec) reported
@gojomo @SpotifyCares 100%, I have the same issue.
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Eliza Bronx
(@elizabronx_) reported
@SpotifyCares @BrianaTarga I’m having a similar problem and it seems quite a few people here on twitter as well. Worked just fine yesterday and now I can’t find it anywhere
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Amy 🦇🕯
(@CrackedAmy) reported
@SpotifyCares I’ve been messaging you since November because my playlist name is literally “old school club bangers” and it’s been taken down, but I receive absolutely no response. Why?
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Martin Powers
(@SubbSounds) reported
@SpotifyCares what's the point in paying you for a service when you still pile adds into podcasts?! Isn't the whole point of paying you to remove advertisements!
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Danny
(@DIgbinidu) reported
@SpotifyCares I tweeted you hours ago and DMed about an issue I’ve been having but I’ve had no response on either end???
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バシリオ
(@Kofecak) reported
@Spotify @SpotifyCares This is not even a joke. There were no literally thing said that Premium free trial offer is not eligible for one-time payment, but eligible for renewable account. I only find this information when I contact the Spotify's Support Service.
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René🇳🇱✌🏻
(@Renaultgek) reported
@Aficio2 @SpotifyCares @YamahaMusicEU For a few weeks ago I had confirmation that there is a problem in several countries , mostly in NL and FR according to Yamaha . Still waiting for anders about what they are going to do , or what their doing in the background.
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FriendlyNemesis
(@ZombieSnacks420) reported
@SpotifyCares I am getting "Cannot play that track right now". I've rebooted, deleted local cache, even REINSTALLED the freakin' app. Still have same problem. WHYYYYYYYY!?!?!?!??!?!?!
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Howard Ease
(@PoeticSage) reported
@SpotifyCares app not working…plays 10 seconds then stop, songs after it won’t play at all
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Madao
(@vacantramblings) reported
@SpotifyCares I received 2 emails from you to finish a login. I never signed up for Spotify with that email account. What gives!
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𝕿𝖎𝖒
(@mt_me_in_mntauk) reported
@AskSpotifyStars @SpotifyCares Having that issue where the songs are playing at 3/4 tempo. Using macOS (apple Silicon) version 1.1.79.763.gc2965cdf I’ve tried searching your forums but the post there refers to iOS.
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Dr Richard Hussey
(@vecna) reported
Hi @lastfmstatus / @SpotifyCares - any known issues with scrobbling at the moment? I don't appear to have recorded anything since Wednesday despite listening all day yesterday and today.
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Jokuc🏮
(@HappyJokuc) reported
@SpotifyCares My "friend activity" from Facebook shows up in the app even though I disconnected fb a long time ago. I don't just want to hide the panel, I want to remove the connection between spotify and fb, why is it not working and how do I fix it??
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The NIGERIAN.
(@IAm_Ephanyi) reported
@krysstofa_x @Spotify @SpotifyCares I sometimes have issues with renewing my sub too. I think it's bank related. Certain banks don't have any hassle.
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Identitas Disamarkan
(@SateLilith) reported
@SpotifyCares hey, i haven't been able to listen to any song on my iphone since yesterday. I have tried reinstalling, logging back in, updating the app, and there's also no problem with my phone storage. Still works fine on my laptop, but what's wrong with the phone app?
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Calypso
(@viledeity_) reported
Hi @SpotifyCares your app is broken. Again. 😒
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𝕿𝖎𝖒
(@mt_me_in_mntauk) reported
@SpotifyCares I restarted the app, sorted it. It’s happened before though. Just wondering if was a network issue or local? Just odd.
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kat *·˚ ༘♡ 🌸 | 37 days! || famous era
(@homesickvbeer) reported
@SpotifyCares i just did that, it’s still not working!
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No🖤
(@urmamz22) reported
@SpotifyStatus @SpotifyCares I’m having an issue where i go to select ‘and more’ on my own playlist but it does not open? this is really frustrating when i want to remove a song. can this be fixed?
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liz
(@lizsan708) reported
@SpotifyCares I’m having an issue on the app where it won’t play some songs even if they are downloaded to my phone. I have both the latest iOS version and Spotify app update, and this issue has been going on for 3 months. Can you please help?
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Mal
(@fullmetalmal) reported
@chromaticalive @OTMCharts @SpotifyCares yet you see joker and the queen being streamed by absolutely no one and you have no issue with that? weird