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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Problems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (33%)
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Playback Issues (23%)
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Sign in (21%)
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Buffering (19%)
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Audio Quality (4%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Errors | ||
| Audio Quality | ||
| Playback Issues | ||
| Buffering | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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kyu🐋
(@minkyukya) reported
@SpotifyCares Still not working with me
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Doagez | Stocks | Crypto
(@TheDoagez) reported
@SpotifyStatus is it down?
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vanessa 🧣
(@lilactayIor) reported
@SpotifyCares the new feature window popped up, but i still don’t have them? why? i tried to log in on another device but still not working
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katt 🎀
(@kattwrites) reported
@SpotifyStatus @SpotifyCares It's really ticking me off now, every time you think its working it shuts down again - what am I paying for lol
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Gary Silva
(@GaryTXbbq) reported
from
Leon Valley, Texas
Anyone else having issues with @Spotify @SpotifyCares in the middle of the song it completely closes the app.
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Corporeal Creampuff
(@captjohnzombie) reported
@SpotifyCares my app keeps crashing not far into a song and the crash log in iOS15.1 says: “CPU: 48 seconds cpu time over 48 seconds (100% cpu average), exceeding limit of 80% cpu over 60 seconds”. was working fine yesterday restarted phone and updated app still not working.
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captain hook
(@City0fchampions) reported
from
Inglewood, California
@Joemoney_xx @SpotifyCares lol crashing or it can be apple slowing down the phone
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Joe
(@Joemoney_xx) reported
@SpotifyCares please help! I can t listen to my sweet tunes, the app is crashing and last 1 minute into a song. I pay 9.99 a month for a subscription please help me troubleshoot this issue.
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Your Nans favourite Drummer
(@dookesNS) reported
@SpotifyStatus my app is stopping songs and closing around 1 min - 2 mins into every song - I’ve deleted the app re installed logged out etc - is there and issue atm?
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Mick Basa
(@MickBasa) reported
@SpotifyStatus @SpotifyCares hi - can't access spotify on my ipad pro. connection error despite being connected to the network.
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José Otavacinado!
(@timmaiah) reported
@SpotifyCares The app on my phone is not working right now. Blackout after the logo. Been this way for 2 days now.
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Sid Bullimore
(@SidtheJust) reported
@SpotifyCares Are you having @Apple iOS 15.1 compatibility issues? The app keeps crapping out after playing 30 seconds of music. And that is the only change I can think of since yesterday when it worked and there was light in my life!
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Katarina Nicole
(@bffyluvr) reported
@SpotifyStatus @SpotifyCares App is crashing half way through a song. Have deleted app, restart phone and redownloaded the app. Still having issues.
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Phillip O'Brien
(@phillipobrien79) reported
@SpotifyCares Spotify is still not working but will play for only a few minutes.
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katt 🎀
(@kattwrites) reported
@SpotifyStatus @SpotifyCares Having issues this afternoon and still now, songs stopping and the app just shutting down!
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Lindsey Fishback
(@LindseyFishback) reported
@SpotifyStatus @SpotifyCares Hello, I am seeing an issue with a so. Playing around 30 seconds and the. Cutting off. I have tried restarting my app, I am using an iPhone on latest iOS, and I have restarted my phone.
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zɐıp oƃɐıʇuɐs
(@santydayalac) reported
@SpotifyCares hi im having some problems with the app when i put the app in offline mode it says im not a premium user when im one and i can play my music i would like if u help me to sort it out
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Daniel Günther
(@wein_daniel) reported
@SpotifyStatus Hey Spotify, I have problems with your app, she always works for a few seconds then she closed automatically, do you already know about this problem?
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x
(@ximmmme) reported
@SpotifyStatus @SpotifyCares Same, keeps randomly exiting the app and closing out. I’ve just restarted my phone and same issues.
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William Laplaca
(@whclaplaca) reported
from
Springfield, Maryland
Hey @SpotifyStatus, I’m having trouble listening to music. When I am playing music and my screen is locked, the app crashes. I already tried reinstalling and restarting to no avail. Have any advise? #
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Stuart
(@NVRBKDWN1) reported
@SpotifyCares I'm having an issue with downloaded podcasts. When I'm out and about, and get a notification from a messaging service, my podcast pauses but doesn't continue playing after the notification is gone. I try to go into my downloaded pods, but it just keeps spinning and spinning.
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Sergio Godinez
(@TheSerg1115) reported
@SpotifyStatus @SpotifyCares It’s not working for me at the moment
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TRX
(@TRoneX10) reported
@SpotifyStatus I seem to be having an issue with Spotify where in the middle of a song it basically shuts off the song as if the app has been closed. I’m using Spotify on an iPhone with iOS 15 by the way
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Mick Basa
(@MickBasa) reported
@SpotifyCares have restarted. “login failed. something went wrong. try again.”
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SamaelVibes✨
(@xLITTLEGODDESSx) reported
yo is anyone elses @Spotify not working after like a minute or two with the screen off??? @SpotifyCares
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krys is never on here
(@H4KUWEB) reported
@SpotifyCares ayoo ur app is broken fix it
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Martin Eklund
(@martineklund) reported
@SpotifyCares @Kris_McGee I have the same issue, and so does my partner.
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Wtf Dude 💥
(@MrCoke21) reported
@whalieninmaze @Spotify @SpotifyStatus Bro I have the same exact issue, like I play the song ant then turn off my iPhone and after a few seconds it stops
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mahayag
(@mahayag_) reported
@SpotifyCares Hi, my app keeps crashing. I’ve tried a reinstall and a clean reinstall, but it’s still crashing. Is the app having issues since its update?
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Ashlynn
(@Ashlynn69587497) reported
from
Withamsville, Ohio
@SpotifyCares my spotify keeps crashing but only when i play one specific playlist, i’ve uninstalled and reinstalled and cleared my cache and still having a problem