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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Problems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (32%)
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Playback Issues (23%)
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Sign in (22%)
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Buffering (19%)
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Audio Quality (3%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Errors | ||
| Errors | ||
| Errors | ||
| Errors | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@NoWifiNoDuty) reported
from
Bacolod City, Western Visayas
expired spotify and a broken ear buds!!!
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Chuck - 30thBdayJanuary9
(@ChuckGriffin117) reported
from
San Jose, California
i rue the day i gave my mom my spotify login. she keeps playing Coldplay while she’s out and about, when i’m trying to listen to my tunes
-
hannah
(@hannnahminer) reported
from
Bartlett, Illinois
@SpotifyCares I sent a DM, just waiting for a response because I am stressed out about this issue
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mattie feely. ✌🏻
(@liquidfirelover) reported
from
Longview, Texas
@SpotifyCares I have a weird problem. When I'm listening to music, in the app OR on my Google home, my music is randomly interrupted by different music from artists I don't listen to, as well as, I keep getting new playlists added to my 'follow' list that isn't mine. Pls advise.
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Guilherme Marcondes
(@Gui_MM) reported
from
Brooklyn, New York
@erinkilkenny @Spotify Biggest problem for me is you can’t select multiple playlists to delete so I have a huge scroll with ten year old lists because I don’t want to take a day off to get rid of them.
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RJ N.M.M.
(@NovemRj) reported
from
Lanuza, Caraga
When @Spotify premium advertisement said 'No commitment, no problem.' Damn. I felt that🤣🤷.
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John Ewan
(@LondonHibee) reported
from
Bromley, England
@SpotifyCares Hi, thanks. On further investigation it looks like a problem in how @Sonos interacts with @spotify deriving its "Top Tracks" from Spotify's "Popular" classification. I can't recreate the problem using only Spotify app, but it manifests when using the Sonos app for Spotify content
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Edgar Muentes
(@EdgarMuentes) reported
from
Paris, Île-de-France
@vcarl_ @Spotify Yea, It's a bit ridiculous to have to download and occupy phone space (or choose any work around at all) to have the battery life you'd have if you avoided the problem to begin with :-D
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Kish Carothers
(@kisswithah) reported
from
Chicago, Illinois
Get this shit together @Spotify you hate to see it but your service will be dropped like hot garbage in an instant. Please fix this immediately.
-
ケイトみじゅ
(@haiiro_kitsune) reported
from
Kyoto, Kyoto Prefecture
@OAKAIARTS You need to contact the music labels personally and have them take it down. This is outrageous that this happened to you I’m sorry ): since it’s a spec for Spotify etc now that means the label was involved and I’m gonna be honest he probably even got paid for it. 😡
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ShootingStar
(@GoodremFan) reported
from
Brisbane, State of Queensland
I’m a Spotify user not Apple Music it’s my go to streaming service because I get to hear it in full instead of paying for the song on the store! I paid for Premium.
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Patrick O'Kane
(@sportingpat) reported
from
Whitley Bay, England
@SpotifyCares Hi I need support with my account but can't login to go through support there as I think I've been hacked... please help
-
Self-Titled
(@StevieGotaHavIt) reported
from
Washington, D.C., District of Columbia
Who ever on the Netherlands that keeps login into my Spotify, please send your half of the bill. Damn
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⚡️ Allie ⚡️
(@alliedise) reported
from
Denver, Colorado
@juliamordaunt I’m in! I’m terrible at listening to new albums on my own - I would be useless without Spotify playlists 🙃🙃🙃
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RJ N.M.M.
(@NovemRj) reported
from
Lanuza, Caraga
When @Spotify premium advertisement said 'No commitment, no problem.' Damn. I felt that🤣. 🤷
-
Hawkeye fan living in Road Runner country
(@dfrein) reported
from
Bakersfield, California
@EmilyOsment @Spotify good luck with them. no phone # to call. i sent an email about my issue, no response after 6 weeks.
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Ausar English
(@ausareenglish) reported
from
Brooklyn, New York
You know you’re broke if instead of Spotify the only music service you can afford are the birds singing outside your window
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Scott Leibrand
(@scottleibrand) reported
from
Woodinville, Washington
@atoonk @JobSnijders @Spotify And I know many CDNs are using BBR now too, so it apparently works well for them as well. I think most of the issues are with fairness, which doesn’t concern most content providers enough to stay on cubic, and will apparently be fixed by BBRv2.
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Impressive Indi Hartwell
(@indi_hartwell) reported
from
Orlando, Florida
@SpotifyCares help me claim my free google home mini pls I keep getting an error 😖
-
louieezz
(@callmelouiee_) reported
from
San Francisco, California
@AppValley_vip damn. right wen I’m feeling myself to da max slapping on #Spotify goes down. Fuccc. always come bacc thoe. yeee. #spotifygang
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Addison Løvë
(@SexMetalKenDoll) reported
from
Raleigh, North Carolina
@redligion @uuultraviolence @devin_lbbh Music has really gone to shit when you use Spotify streams as an argument 😂 still does t change the fact that “hey kids, spelling is fun!” Is a terrible line.
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NO_FEAR | Scott
(@swoodbury1963) reported
from
Manchester, New Hampshire
@morganharo @Spotify Actually signing up with the PS4 fixed that for me. After that I was able to login using a PC and basically recover my account. So now I can go through the app and change to my smart home speakers, TV theater system and PS4 dynamically.
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Patricia Marak
(@MarakPatricia) reported
from
Mumbai Suburban, State of Mahārāshtra
Spotify ad said "Now is the perfect time to drop what's not working for you" that hit me😆
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Andrew
(@lowerbourne) reported
from
Farnham, England
@SpotifyCares It’s a huge problem with these lowest common denominator algorithms. I consistently get pushed stuff I’ve almost never listened to in many years of premium subscription. The algorithm simply doesn’t ‘learn’. It seems to just push /3 Thanks for listening for though.
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Alexandra🌙
(@aholeeee) reported
from
Columbus, Ohio
@OGaquafina A.D.H.D by Kendrick. I purposely turn my stereo down right when I get in until my Spotify loads lmao.
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AJ GLASS
(@aj_glass1) reported
from
Aiken, South Carolina
Tbh I have both rn, and Apple Music does the exact same thing as Spotify, but I think it comes down to personal preference and how they are laid out
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- ̗̀ dash | даша ̖́-
(@dashifyze) reported
from
West Orange, New Jersey
when you decline your free for 6 months apple music promo bc of your uncompromising allegiance to the superior music streaming service (spotify)
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Mike Rogers
(@heymikerogers) reported
from
Charlotte, North Carolina
@DogHeadStudio @AppleMusic If Spotify would let me have more than 10k songs in my library then it wouldn’t be a problem.
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RJ N.M.M.
(@NovemRj) reported
from
Lanuza, Caraga
When @Spotify premium advertisement said 'No commitment, no problem.' Damn. I felt that🤣.
-
Ady Carter
(@IsitAdy) reported
from
Lincoln District, England
Went in HMV today. Closing down sale. I realised that I no longer own a CD player, I stream music on Spotify. No longer own a DVD player, using Netflix etc instead. It’s at that moment you realise why the place is closing. Changing times.