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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (28%)
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Sign in (28%)
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Playback Issues (25%)
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Buffering (18%)
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Audio Quality (2%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mexico City |
Playback Issues | |
 Seattle |
Buffering | |
 Salvador |
Buffering | |
 Guayaquil |
Buffering | |
| Clayton |
Playback Issues | |
 Saint-Étienne-du-Rouvray |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Perlapan2
(@Perlapann) reported
Hi @Spotify, @SpotifyCares, BTS song 'Still With You' has been illegally uploaded to your platform as a podcast, we urge you to investigate and fix the problem, remove the song from the platform and also the unauthorized profile asap.
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GUERRO 🩸
(@guerromusic) reported
@Spotify @SpotifyCares can you please look into this issue and work on a solution for artists on Spotify if you're not already? And don't hit me with the automated response 🤞
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Jessica
(@Jessica59711185) reported
@acs_137 @SpotifyCares I was hacked too, kindly reach out to Cyber problems helper DM on number (304) 772-2281they helped me regain access to my hacked account.
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Aaron Grubb Music
(@AaronMGrubb) reported
@SpotifyCares many artists are shouting into the void saying "stop false reporting of playlists" and nothing is done. The name of this account is "Spotify Cares".... But do they? I can't imagine that this issue is good for @Spotify
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Jitendra Jena
(@j087777) reported
@avoidarama @SpotifyCares It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter0 on Twitter they were the one who got me back into my account they will help you with your account
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Stephen
(@GerdDude7) reported
@SpotifyCares I utilize Spotify both on my phone and PC for playlist curation, and frequently have an issue with the app changing my playback device from phone to PC when I stop/start playback on my PC—it's more than a bit infuriating; help please?
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Rohan Singh
(@_RohanSingh) reported
@SpotifyStatus Are your servers down.
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c-bit
(@longdistncejhwk) reported
@SpotifyCares i'm being charged twice a month for some reason and the customer service experience trying to resolve so far has been a nightmare.
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Brixc
(@Brixc10) reported
@RESETinf_ @SpotifyCares I was having same issue with my account, customer center are not trying to help me but thanks to bidentech on Instagram for helping me fix my Spotify account
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hody parner
(@w1llsag33) reported
@SpotifyCares bro when are you going to fix the podcast pausing from google maps problem? this **** is infuriating and i see complaints going back years on spotify help page
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marí ❀
(@onlyangieangie) reported
Hi,@Spotify, @SpotifyCares, BTS song 'Still With You' has been illegally uploaded to your platform as a podcast, we urge you to investigate and fix the problem, remove the song from the platform and also the unauthorized profile asap, thanks.
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SnowNFT - Proud Right-Clicker
(@Snow_Blue_Husky) reported
It's been two entire months since @Spotify @SpotifyCares hasn't been able to fix the missing "hide this song" button in their web player. Can I get an update as to why a service that I pay for can't fix this issue? It exists on Android and USED TO exist on the web player.
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SOLOIST LISA ❤️🔥💥
(@beshielalisa) reported
There's always spotify problems when it comes to Lisa 😭 why? @Spotify @SpotifyCares @djsnake
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ron
(@ronnnswansonnn) reported
@SpotifyCares Hi. I am facing a problem with monthly credit card payment. I have to re-enter the same credit card number EVERY MONTH in order to pay the subscription fee. It is getting frustrating to update payment info with the SAME credit card every month. Can u check it out?
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FREE LISA movement
(@lisaprivy) reported
Why Lisa always has these Spotify issues. Fix the #SG credits please. @Spotify @SpotifyCares
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liam sholder
(@liamsholder91) reported
@SpotifyCares @Facebook @Micheal_brown22 are you having the same problem??
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Stephen
(@GerdDude7) reported
@SpotifyCares Just to confirm—I'm not trying to initiate simultaneous playback on multiple devices. The issue is that Spotify is changing my playback device from phone to PC when I stop/start playback on my PC. Just tried the latter—this resolved neither the Facebook nor Instagram issues.
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Vanessa Clark
(@FoxxyGlamKitty) reported
@SpotifyStatus @SpotifyCares Hi Spotify, these past few days, when I try to add an album to my playlist, it says "Something went wrong." I have logged off/on and still, same error, this has been going on for too long at this point, why is this an issue now when it wasn't before, can this be fixed please?
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Yaz Ansa
(@yaz_ansa) reported
@SpotifyCares 5 months of having issues with your app 5 months paying 9.99 for this?! Deleted & re downloaded it. Signed in and out. Even app is up to date still dealing with this issue!! Where the song will stop playing. I want my money back!
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Mark Semko
(@MarkSemko6) reported
@SpotifyCares is there a known issue with Spotify not working with the Google Assistant? This has stopped working in my car and when talking speaking to my phone. Used to work perfectly. Same happened to my wife's phone.
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Brixc
(@Brixc10) reported
@DominicDesbiens @Spotify @SpotifyCares I was having same issue with my account, customer center are not trying to help me but thanks to bidentech on Instagram for helping me fix my Spotify account
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GUERRO 🩸
(@guerromusic) reported
@Spotify @SpotifyCares can you please look into this issue and work on a solution if you're not already? And don't hit me with the automated response 🤞
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Lalisa_PutItOnSpeaker
(@create25356031) reported
@SpotifyKDaebak @Spotify @SpotifyCares I noticed you seem to always have issues when Lisa is included in a song. She can’t be found on Spotify for more than 3 days and now she is not being included in the credits of the song. Why Spotify?
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Stephen
(@GerdDude7) reported
@SpotifyCares Yes to being logged in on both devices. Second issue is only happening on Facebook, and not consistently (though the Instagram story export consistently does not export my custom album artwork—another issue...)
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Bone❤️
(@welba1218) reported
@JadenSandoval6 @SpotifyCares I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Piss_off_fuckface
(@FuckfaceOff) reported
@SpotifyStatus Spotify not working won’t load up and if it does runs very very slow
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Becca
(@SpocksTardis) reported
I'm super impressed with @Spotify @SpotifyCares customer service & their chat reps. Contacted them regarding unauthorized charges (dating back to when we were using a now-cancelled card) and they found the issue, resolved, and requested a refund in under 30 minutes.
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혜진
(@parkhyeejinn) reported
Hello @Spotify @SpotifyCares. The wrong profile has been credited for My Universe (SUGA’ remix). Please fix this issue as soon as possible so the correct artist can receive credit for his work.#suga #myuniverse #MyUniverseSugaReMix
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Guillaume Moffet
(@guillaumemoffet) reported
hey @SpotifyCares I need help with a login that seems shady. help!
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Aarushiswinner yo
(@aarushiswinner) reported
@RESETinf_ @SpotifyCares It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter0 on Twitter they were the one who got me back into my account they will help you with your account