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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (41%)
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Sign in (32%)
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Playback Issues (19%)
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Buffering (8%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rouen |
Sign in | |
| Nevers |
Sign in | |
| Saint-Médard-en-Jalles |
Sign in | |
 Zapopan |
Playback Issues | |
 Miami |
Playback Issues | |
| Manalapan |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Gustavo Hilsdorf
(@gushilsdorf) reported
@SpotifyCares what’s happening guys? The new Home screen UX is really, really terrible.
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Dancing Brave
(@AvHazza) reported
@SpotifyStatus Are you having trouble with password resetting? Can't get my pw reset. Not responding when I put in new pw. Any help greatly appreciated. @SpotifyCares
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Macka
(@mackalacka) reported
Hey @SpotifyCares I'm trying to set up a Duo plan with my housemate and it's not working. I've sent him the link but it says you can't verify we live together, and gives him no option to update his address.
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Habil
(@heybilsakulta) reported
@1future2lie_in @SpotifyCares Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Emily
(@theawesomater) reported
hey @SpotifyCares for some reason i cant join my familys new family plan, after the account holder had to move to a new account because of account issues, says i can only join one every 12 months. is there anything i can do? help please
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Fern Evergreen
(@MFBoom) reported
@SpotifyCares I have several Spotify accounts open throughout the years. I don’t know which I’m being billed for or have login info for each one. I’ve tried getting to the bottom of this with your techs at least once before.
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Ben Ardow
(@Ben_Ardow) reported
@SpotifyCares I pay $13/month and I’ve never been able to access my playlists offline. I just finished a 6 week hitch with no cell service and no music. VERY frustrating.
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Nate Hamer aka Patkilpat aka Dexter Dixon
(@SpaceLabX1) reported
from
Tucson, Arizona
After trying for a long time to contact @Spotify @SpotifyCares for help with a billing issue, they just sent me an email asking how well they did helping me. No one helped me! I asked for help and you sent me a survey! @hulu_support why did you bundle with them?!
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pleep
(@Pleepi_) reported
@SpotifyCares I tried signing up for an account but it says my email is already connected to an account. when I tried to login it says I do not have a spotify account connected to my email. how do i fix this?
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Reaper VX
(@ReaperVX) reported
@SpotifyCares I've been a Spotify premium sub for over 6 years and I'm sort of shocked at poor the customer service was. Issue wasn't even resolved... the agent told me I can talk about it on the community boards... LMAO! what?
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Wordsbysal
(@wordsbysal) reported
@SpotifyCares some podcasts freeze at 0.00 and don't play? I just listened to one no problem but the following ones won't play at all. Not the first time this happens either! Please tell me how to fix it.
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## bumpkin…!?
(@enderpaws) reported
@SpotifyCares spotify won’t take my premium payment for the month :( i’ve tried it with two different cards but it says there’s an issue
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saint weast
(@marctheemustang) reported
@SpotifyCares I tried to tweet Spotify links that nobody cares about like normal and it didn’t show the preview like it normally does, it showed the long url. But I think that’s a Twitter issue, no?
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Fred Barker
(@fpbark) reported
@SpotifyCares can you help me with an account access issue? I emailed the support email address but never received a response with a case number or anything like that.
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Reaper VX
(@ReaperVX) reported
@SpotifyCares I've been a Spotify premium sub for over 6 years and I'm sort of shocked at how poor the customer service was. Issue wasn't even resolved... the agent told me I can talk about it on the community boards... LMAO! what?
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annieways
(@urdads_tevatan) reported
@SpotifyCares But what if you just make the home screen not terrible again
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Al Pacino #UTRINQUE PARATUS
(@toplegaleagle) reported
@SpotifyCares @PowZam Could this issue be a problem with Apple and theirs recent updates
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NEEL
(@neel_5025) reported
@SpotifyCares @spotifyindia what is this? Yesterday I tried to contact your support team for not being able to forward any song but instead of solving that problem they fu*ked up my account. Now my all playlist likes are 0 and no one is able to follow my playlist!! Kindly help!!
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Joseph Haggerty
(@JosephHaggert20) reported
@Spotify @SpotifyStatus The web player is down again
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faramingo
(@farahsiqbal) reported
@SpotifyCares I should also add, the songs that I have saved to my PC are fine, I can use the seek bar without issue. It happens when I use the seek bar on songs that aren't saved on my PC.
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ericlavalley
(@_ericlavalley) reported
@SpotifyCares for the love of all things holy please revert this terrible home page change. The new UI is horrendously designed, doesn’t provide me any valuable recommendations, doesn’t allow me to downvote the poor recommendations, and makes it way harder to get to things I want
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PowZam
(@PowZam) reported
@SpotifyCares It's not a bug. It's an issue with the redesigned homepage in the iOS app. Its just poor UX - more horizontal scrolling, fewer suggestions, less useful.
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faramingo
(@farahsiqbal) reported
@SpotifyCares Still the same friendos, I've tried reinstalling, and most of the fixes online but nothing has seemed to help. The issue persists.
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ida starjoytv
(@starjoyy) reported
Just bc someone is/was assosiated with the DSMP, doesn't mean you should add them to that genre. As a matter of fact, just remove it as a genre. It was just a popular minecraft server, and making it a genre takes away from the actual music the artists makes @Spotify @SpotifyCares
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Dylan Huff
(@Huff_19) reported
@SpotifyCares please help with my login please, just trying to change my email
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Ronen Lahat
(@Ronenl) reported
@SpotifyCares Hi, I just deleted my main playlist due to bad UX. I had network issues and when opening the playlist it said “playlist does not exists” or something similar. Big green action button said “delete from device” but I pressed it fast, thinking it was for retry, gone.
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Oreste Fuga
(@orestefuga) reported
Help me @Spotify @SpotifyCares my spotify kicked me off on my phone and says my email doesn't exist but then says email is incorrect. Is spotify down again? it will not work.
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Raphial
(@Arkle123) reported
@SpotifyStatus Is your password reset not working? Can't get it to work. Fields remain blank and do not recognise text. @SpotifyStatus
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🤍تشاد
(@Bagchaser29) reported
Spotify keeps consistently pausing, and I’ve tried everything and have no idea what to do now. No remedies have fixed the issue. @spotifycares
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MeganNewAccount17
(@Account17Megan) reported
@SpotifyCares I'm using the Spotify app on my iPhone and it’s not allowing me to click the “see more” button anymore on any playlists? So I can only see a couple of songs. I’ve never had this issue before and I don’t understand how it’s happened or how to fix it.