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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Buffering (29%)
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Playback Issues (29%)
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Errors (24%)
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Sign in (12%)
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Audio Quality (7%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zapopan |
Sign in | |
 Miamisburg |
Playback Issues | |
| Benito Juarez |
Sign in | |
 Boulogne-sur-Mer |
Playback Issues | |
 São Paulo |
Buffering | |
 Hayes |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Wendell💥💥
(@medalmediamedic) reported
@ghinanne @SpotifyCares I also encountered similar issues support service were just useles @Agentfemiv helped
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Benjamin P. Ellis
(@brazenserpent7) reported
@SpotifyCares @darksoulsnchill I have sent you a DM. Please help me with the same issue.
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𝑔𝑖𝑎𝑑𝑎
(@califorse) reported
@bettyishere4fun @tapiocafuscani @SpotifyItaly cocc problem
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#TheGirlChildConcert
(@theimisiOluwa) reported
@SpotifyCares @DrBone5 I don't think it's one person's problem. We all have the same issues. I've tried every card, but it's not working.
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Michael Camuso
(@michaelcamuso) reported
@SpotifyCares I have an issue. You keep charging my credit card, even after the number was changed even though I don’t have an account w/ you. Can you assist?
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Matt Kovacic
(@mattkovi) reported
@328i_E36 @SpotifyCares You’re having the same issue? I went through a lot of troubleshooting with them and we solved nothing
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Jordan M
(@ChimeranHybrid) reported
@SpotifyCares @Spotify having an issue with trying to listen to a podcast, I get to the end of an episode & it doesn't continue to the next one, it goes to the trailer for the podcast & is stuck at 27 sec & does nothing. Need a fix for this issue please.
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7 BTS bighit Entertainment
(@7BTSbighitEnte1) reported
Hello @Spotify, @SpotifyCares @BIGHIT_MUSIC, We have noticed that the song 'Still With You' by BTS Jungkook has been illegally uploaded on a Spotify profile named "Erenity". This is a violation of copyright. Please take a look into this issue. Thanks
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Luke
(@LukesJukes) reported
@SpotifyCares my Spotify plays podcasts on my phone but won’t work on the PS5 even audio only. On another account it works perfectly fine so it must be an account issue. How do I fix this?
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Diddy
(@DiddyRadWV) reported
@DR0girl @Spotify @SpotifyCares Sucks but also didn't notice $35 or whatever it was every month and question it? I feel like this isn't Spotify's issue more a whoopsie should've paid attention...you could've been paying for another account
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av coldd ❄️
(@coldd1k) reported
@Spotify @SpotifyStatus yall **** down again?
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annim
(@ghinanne) reported
@SpotifyCares hi spotify team my account is being hacked by someone, the email changed and i cant sign in with my email anymore but the username still the same. It keeps playing random song, what should i do?
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Autistic Yeezy
(@autisticyeezy) reported
@SpotifyCares @Spotify your customer service rep is refusing to allow me access to my account. I’ve been through 2 reps and have been chatting for an hour now. How do I get access to my account?
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Luge
(@mschfmaking) reported
@SpotifyCares that didn’t fix the issue. #Spotify app keeps crashing during video podcast playback
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Hakan
(@thefakehakan) reported
@SpotifyCares Still having issues
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Maziar Sanaii
(@maziarsanaii) reported
@SpotifyCares my personal VPN server's IP address has been blocked. How can I ask for it to be unblocked?
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squabbled
(@squabbledmc) reported
@spotify @SpotifyCares is there ANY way to delete your spotify profile while keeping your account, i'm getting so much crap for what music i listen to and i took down all my playlists but people still see my following and stuff, i literally can't take this anymore
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Shane Schleger
(@ShaneSchleger) reported
@SpotifyCares having a big problem syncing my local files. The option under settings keeps toggling from on to off whenever I restart the app.
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Luis GC
(@luiyo) reported
@ilopmar @SpotifySpain change your password and check that your account has not been compromised. I had a similar issue, and it was because someone was using my account to increase stats of some weird groups. I reported it to Spotify, they did not do anything and blamed me so I stopped using Spotify
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none
(@CahalanSam) reported
@SpotifyStatus Something wrong? My app isn't showing new episodes of podcasts and wont allow me to open notifications. Anyone else have this issue?
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Tyrael
(@Yabacaginsi) reported
@SpotifyCares Spotify keeps corrupting SD Cards. Help Desk keeps telling to clear caches and reinstalling the app which doesn't solve the issue at all. Community is filled with same unsolved issue as people keep spending money on new SD cards or phone repairs.
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3H Coldd
(@wyacoldd) reported
@Spotify @SpotifyStatus yall **** down again?
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Alleged Cuckold
(@DirtyDancinPS69) reported
@MulletRobLowe @SpotifyCares mullet rob, let me know how this goes. i have had bad experiences with spotify customer service in the past. if you paid for that car thing you should get it! do the right thing spotify!
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Bawwsgupta
(@ShourjoDasgupta) reported
@SpotifyCares @J_Micou Can confirm I am having same issue, and the suggested steps of logout, restart, and login didn’t fix it for me at least.
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Ashley Wilson
(@wilson12809) reported
@SpotifyCares I have a family account, but my husbands login isn’t working. I need a list of all log in sis my account please
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MystreyBox
(@SaberChannel) reported
@SpotifyCares I paid for Premium on the wrong account because Spotify had problem. I had Premium before for about 5 months, had to cancel as I financial difficulties. Today decided to renew it, however it bought on the account I don't use or didn't knew even existed.
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GrindHaus on 42nd Street
(@GrindHauson42nd) reported
@SpotifyCares im having issues with access to my Podcast account and everytime i try to contact support from the website it wants me to login in but i cant login. is there an email i can contact directly for support
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Mike
(@mikekrispy) reported
@SpotifyCares is there a problem with podcasts today? I can see new episodes on the What’s New screen, but not on individual podcast pages, and I also can’t download, listen, or add to My Episodes. Latest iOS on iPhone 8, latest app on Windows, and Web Player all the same issue.
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Autistic Yeezy
(@autisticyeezy) reported
@SpotifyCares I’ve sent you a few and now on my 4th customer service rep
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Qlvqr
(@qlvqr) reported
@SpotifyCares like2 weeks ago i spent $10 on a spotify card and i am barely got the chance to use it yesterday and it kept saying error. So i went today and asked for help and didnt get any so i bought another $10 card and am stuck with the same problem help bc ima kms or someth