Spotify

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Problems in the last 24 hours

The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Spotify Outage Chart 02/16/2026 11:45

At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spotify users through our website.

  1. Errors (30%)

    Errors (30%)

  2. Playback Issues (23%)

    Playback Issues (23%)

  3. Sign in (22%)

    Sign in (22%)

  4. Buffering (21%)

    Buffering (21%)

  5. Audio Quality (4%)

    Audio Quality (4%)

Live Outage Map

The most recent Spotify outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoSanta María Chimalhuacán Playback Issues
CanadaWinnipeg Sign in
United StatesJacksonville Errors
EcuadorGuayaquil Audio Quality
MexicoMiguel Hidalgo Playback Issues
AustriaVienna Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • nsjpatrick Nate Patrick (@nsjpatrick) reported from Columbus, Ohio

    @QueenCityDisco @Spotify I always had the opposite problem. I tried to delete podcasts so many times and it kept resubbing me.

  • SoftballFunday Softball Funday (@SoftballFunday) reported from Delta, British Columbia

    @Spotify your customer service loop of hell is painful! I pay for premium and can’t get through to ask why I’ve got basic service. Pay someone to answer a phone or email please. Awful service and you know it👏👏

  • talitatweets Talita Elizeu (@talitatweets) reported from Jersey City, New Jersey

    Since my Spotify now includes Hulu, along with my Netflix and sister’s amazon subscription, I officially have the tv streaming trifecta... I’m never getting broken up with

  • ZainMotani Zain Motani (@ZainMotani) reported from Fort Mill, South Carolina

    @hulu_support That is exactly the type of account I have. I called your customer service and they kicked the buck to Spotify, who kicked the buck back to Hulu ...

  • Zachchapel Zach Householder (@Zachchapel) reported from Knoxville, Tennessee

    @SpotifyCares I’ve been asked to change my password 2 times in the past week and keep getting locked out of my account. I can’t contact you directly due to not being able to sign in so here I am...tweeting at you for help. 😭

  • cherrycheeks16 J 🖕🏼👸🏼✨ (@cherrycheeks16) reported from Cutler Bay, Florida

    If @SpotifyCares then there would be a way to contact and speak to someone about my account. I can not login to contact the chat line because my password reset is not working. contact me, as I’ve been lying for a service I have not been able to use for 2 months.

  • Rvmpuss 🐓「ʀuɱpuรร」 // 𝙺𝚊𝚍𝚎𝚗 (@Rvmpuss) reported from Seminole, Texas

    Dear @Spotify . I LOVE you, I pay you money for your amazing service. But please, fix the bug that is randomly un-adding my old songs. They are important to me.

  • SlashG0 SlashG (@SlashG0) reported from New Delhi, National Capital Territory of Delhi

    The IRCTC helpline is a better music streaming service than all of you. @Spotify @youtubemusic @JioSaavn

  • ItsNoahEvans Noah Evans (@ItsNoahEvans) reported from Plymouth, England

    @System2048 It's no different from me GENUINELY starting a premium trial, claiming the Home because I can, and then cancelling because I don't like Spotify as a music service.

  • iChrisRomero Christian Romero (@iChrisRomero) reported from Reno Junction, California

    @reckless They’re tackling a completely different issue that Spotify wasn’t even talking about. I agree with all of this.

  • KevinKelly1992 Kev (@KevinKelly1992) reported from Dublin City, Leinster

    @WavyFootball Yep. I pay for netflix, Spotify (reluctantly these days), PSN and TAW. Oh and a stream service for PL games... All roughly the same price. TAW used to be cheapest service until now.

  • eastbayjay510 Jay Johnson (@eastbayjay510) reported from Carrboro, North Carolina

    @SpotifyCares they are also not working right on my MacBook pro.

  • jeremydehner jeremydehner🤯🤫🤔 (@jeremydehner) reported from Raleigh, North Carolina

    @SpotifyCares having an issue activating Hulu on my Spotify premium account. Please assist

  • coradoor Cory (@coradoor) reported from Coconut Creek, Florida

    Idk what's been going on with @Spotify but I haven't been able to login or use it all day...

  • megash85 Megan Ash (@megash85) reported from Northview, Michigan

    Officially down with @Spotify. Taking 2 payments within 10 days of each other and only wanting to refund the one when I want to cancel. #freeversion #nopremiumfamilyeveragain

  • fizziewater Fizzie Water (@fizziewater) reported from Queens, New York

    @ryanpooree @dancingastro @Spotify @AppleMusic Again NETFLIX and HULU are prime examples that Spotify’s argument is baseless and they’re just trying any way possible to slow down Apple Music’s growth.

  • fanee_xo stefany (@fanee_xo) reported from Lynwood, California

    @San_Rigo Spotify should’ve sent you an email with a link to activate Hulu and you just need to sign in or create an account. It’s only free with ads tho 😕

  • fizziewater Fizzie Water (@fizziewater) reported from Queens, New York

    @ryanpooree @dancingastro @Spotify @AppleMusic Just like you didn’t know that their service fee was reduced after the first year, the thread dude clearly doesn’t know what he’s talking about. For ex: there are plenty of apps that use Stripe as a payment processor, Lyft is one of them.

  • fizziewater Fizzie Water (@fizziewater) reported from Queens, New York

    @ryanpooree @dancingastro @Spotify @AppleMusic It’s not just normal processing, they also do accounting and take care of the account management in that fee, again... no one is forcing Spotify to use that. Netflix opted out years ago and they have no issues with Apple or with managing their own billings. Spotify is whining.

  • smuggs2006 simon muggleton (@smuggs2006) reported from Lutterworth, England

    @SHADERUK @neilholden7 Never heard of these , just played it a few times on Spotify. That broken minds is a proper track

  • Williewonkerz Willie Wonkerz (@Williewonkerz) reported from Raleigh, North Carolina

    @lawrencegripper @Spotify I agree completely. It’s bizarre after listen to a playlist of 300 songs I bet I hear 4-5 every dozen at least. I think the bigger the playlist, the worse the problem.

  • LogicalArthur Arthur Zey (@LogicalArthur) reported from San Francisco, California

    @SpotifyCares That link isn't relevant to the #bug I reported. It's not a data integrity issue; it's an app bug.

  • chipleyford Hunter (@chipleyford) reported from Scottsdale, Arizona

    Would love to read this but the Observer charges more than Netflix, Spotify, etc to read a few articles a month. Even when you buy the service you have to log in every time you click an article. I wonder if it’s hurt impressions

  • jillianivey Jill Ivey (@jillianivey) reported from Philadelphia, Pennsylvania

    Changes to the @Spotify app that I have trouble believing they did with any user testing: • Removing the ability to navigate to an album from a song • Swiping left on the album cover to get the actual album release date and run time—instead you have to scroll all the way down

  • miragoto Mira Goto (@miragoto) reported from Santa Cruz, California

    Hey @SpotifyCares my account was hacked on Sunday morning. It’s been 48hrs with a case number and no response. I’m an artist with music up on your site, please help me resolve this issue!!

  • tehwey dewey (@tehwey) reported from Berlin, Land Berlin

    @gingerbeardman @daringfireball @Spotify The 95% of users that re-use their passwords or have easy to guess passwords are most likely the bigger problem than the 5% of users with password managers & long unique password that would additionally opt in to do 2FA.

  • rodrigoy Rodrigo Yoshima (@rodrigoy) reported from Rio de Janeiro, Rio de Janeiro

    It's time to create the "Spotifyban": an exit strategy out of the Spotify "Model" aiming service orientation, end-to-end workflow, enterprise pull, and customer focus. Squads are the new silos. #2ndAgenda #Kanban #F4P

  • fellythekid felly (@fellythekid) reported from Los Angeles, California

    like imagine if spotify was down 🥴

  • TexAgAviator soon to be airplane owner (@TexAgAviator) reported from Grapevine, Texas

    Okay I just did some quick math here You get about $.004/stream on spotify To get your money back per se a song would need to hit 625k streams You have about 68k monthly listeners, which means if they listen to 10 of your songs, you've broken even (generally speaking)

  • hialyssssa aly$$a (@hialyssssa) reported from Los Angeles, California

    Can someone pls share their music playlists w me via Spotify :/ my music taste is either outdated OR TERRIBLE