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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (30%)
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Sign in (29%)
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Playback Issues (25%)
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Buffering (15%)
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Audio Quality (1%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mainz |
Buffering | |
 Huy |
Sign in | |
 Pierre-Bénite |
Playback Issues | |
 Ahmedabad |
Buffering | |
| Hohen Neuendorf |
Sign in | |
 Sabadell |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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lisa
(@sapphicstate) reported
i am so fed up with spotify customer service right now @SpotifyCares you guys don’t actually care
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Justin Robinson
(@TheJSRobinson) reported
@SpotifyCares is Spotify EVER planning on doing anything about the malicious network of bots that are abusing your reporting system? I’m getting my playlists taken down by false claims of inappropriate content. It’s been days & I’ve received no response from your customer support
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Al G
(@bug_y2) reported
@SpotifyCares I’ve tried reinstalling on iPhone and Mac, still get same connection issue. On the iPhone app bottom it says “connecting…” and mac app still blank screen. I can’t raise a ticket because Spotify domain doesn’t want to load (I have no firewall)
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gymmy
(@sIeepingskull) reported
@SpotifyCares Anything at all, you say? Well, I do need someone to talk too. Been feeling a little down in the dumps lately. I have absolutely no friends at school and my roommate doesn’t even want to hang with me. What should I do? It’s impossible for me to make friends. 😔
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henk de vries
(@starnakelig) reported
@SpotifyCares i have a problem playing spotify on a apple watch 6. when I go for a run without a phone and play an offline list it often stops and asks for an internet connection. no matter what I try, the offline list won't play anymore. Very annoying of course. Sollution?
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☻
(@cocaineyeet) reported
@SpotifyCares the update from yesterday seemed to help the problem, thank you
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Ravenrapid
(@ravenrapid) reported
@SpotifyCares have emailed you guys every week for over a month, was supposed to receive some support but didn't. I escalated the issue and was told it was being addressed ASAP. It has not. You've also ignored my messags for support for weeks Can I PLEASE get some help?
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Grace Coady
(@GraceCoady1) reported
@SpotifyCares I'm having a lot of trouble getting into my account. It won't let me log in or change my password but when I try to make a new one it says I already have an existing account. I tried using spotify support but it hasn't helped me. This is my last hope😭😭
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Malina Framboise-Lampone
(@HollyLaLaRebel) reported
from
Helsinki, Uusimaa
@SpotifyCares Have a problem here, I am logged in but my username is now just digits due to fb problem. So how can I change my registration to email+password instead of the current one linked to fb? I created my account through facebook. I don’t want to lose my music😳
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Jay Downey
(@JayDowney13) reported
@SpotifyCares fix your service!!!! There is not a device in my household that Spotify works properly on. I pay for this!!
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Jon
(@JonKellogg92) reported
@SpotifyStatus Streaming service down? Can’t access content on any device, what’s the deal @Spotify?
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Ravenrapid
(@ravenrapid) reported
@SpotifyCares Can you guys please reply to my DM I sent weeks ago? I've been emailing support for a month to get a human response. I've escalted the issues to be resolved ASAP to no response. This support is a joke.
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Vania
(@Qwici) reported
@SpotifyCares I reset my password by email and login. But thanks =)
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😈
(@sincitydrug) reported
why y’all charging for service when y’all trash? Soundcloud is better than y’all and they’re free. You fools make me sick. @SpotifyCares
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Yves/ Gorbify
(@Ryanhrner) reported
@SpotifyCares it sends me an email asking me to login to my artist account but i don’t have an artist account as it’s my first release
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CelticGeezer
(@CelticGeezer) reported
@SpotifyCares I am deleting my account. Unable to email complaint. No phone service to answer complaints. My playlists were placed on hold for 30 days because I chose not to share my data. No accountability.
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Robin 🌐
(@EkteRobin) reported
@SpotifyCares Did you guys solved the problem yet?
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Ravenrapid
(@ravenrapid) reported
@Spotify @spotifyartists @SpotifyCares You have THE worst support ever! I’ve been chasing up an issue for over a month. Every time someone contacts me and I explain the issue I get left on read. This is absolutely unacceptable
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Valareza
(@RealValareza) reported
@SpotifyCares Hi, I have logout and in, updated, deleted the app and re-install. Still have issues! It takes me around 2min to get in the app and it kicks me out less than 20s!
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Gabrielle Perseghin
(@gabbypersh) reported
@SpotifyCares hi there! I’m currently DMing you guys in regards to my account and it’ll show typing on your end but I’m not getting messages. I was just wondering if it was a technical issue on my end. I can’t get into my account and I really want it back🥺
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Makoy C.
(@mclemente07) reported
@SpotifyCares iOS was updated to 15.1 and it seems the issue is back but not to the same level it was prior to the update.
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Jay Downey
(@JayDowney13) reported
@SpotifyCares App not working on your mobile device? Sorry, were too lazy to fix it
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Ryan Doran
(@Zeromus_88) reported
@SpotifyCares Why ******** do I (someone who's pretty tech savvy, and uses a computer EXTENSIVELY for a living), CONSTANTLY have issues with your app? Scratching my head because I've been trying for over an hour to get my son logged in on it family plan, but for some reason, your
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你好，我是王真香
(@Yuuki_aitsuito) reported
@SpotifyCares can't login to my premium account with facebook access = =
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Mike ''Jumpscare'' Mike
(@Outrun2019) reported
Hey @SpotifyCares is there any reason why the Android app keeps switching my downloads from my SD card to internal storage on it's own? It's been happening for awhile and once it does, it eats all my internal storage and slows my phone down.
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Malina Framboise-Lampone
(@HollyLaLaRebel) reported
from
Helsinki, Uusimaa
@SpotifyCares @Qwici Same problem here, I am logged in but my name is now just digits..so how can I change my registration to email+password instead of the current one linked to fb? I don’t want to lose my music😳
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Stephen Cleary
(@stephenc2702) reported
from
Donegal, Ulster
@SpotifyCares Hi Folks, hope you can help me. I am trying to add a new Visa Debt card to pay for my premium subscription but I am having issues. Can you have a look to see what I've done wrong. Many thanks.
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FFS__Owen
(@ffs__owen) reported
@SpotifyCares I get the error "Spotify can't play this right now. If you have the file on your computer you can import it" I've tried all solutions i've found so far and nothing works. Do you have a more concrete one?
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Mike ''Jumpscare'' Mike
(@Outrun2019) reported
@SpotifyCares I just did to delete all the data again, but this would be my fifth time reinstalling and I am still getting the issue where the app decides to change where I download my music too. I'm just not going to have anything downloaded until whatever is happening stops.
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huhuhuhun 😹 (semi ia bcs work!!)
(@every2mine) reported
@SpotifyCares @Spotify hey i have trouble on my account since mine is using facebook login. i also send a dm too