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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Problems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Playback Issues (29%)
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Errors (26%)
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Buffering (22%)
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Sign in (17%)
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Audio Quality (6%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Playback Issues | ||
| Buffering | ||
| Errors | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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ConcernedCitizen
(@concern_ed) reported
@SpotifyCares if I pay $10 every month for your service, why cant I edit every aspect of my profile?
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Hope-Marie Bonnen
(@HopeMarieBonnen) reported
I dont like the way spotify removed the instant scroll on the new update. No option to use the little slider on the side to drag it down to more of your songs. I have over 4000 songs. Bring that option back @SpotifyCares @Spotify @SpotifyUK
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Phanhh_1309
(@phuong2350) reported
Hello DEAR, @SpotifyCares @BIGHIT_MUSIC There is a possible error in Produced by' section for "FRIENDS” MOTS :7 album on Spotify song credit line for BTS. Jimin is the only member credited as producer for "Friends".Please humbly requesting you to fix the original credit asap
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zzyhtnl
(@jiminssimarryme) reported
Hello DEAR, @SpotifyCares @BIGHIT_MUSIC There is a possible error in Produced by' section for "FRIENDS” MOTS :7 album on Spotify song credit line for BTS. Jimin is the only member credited as producer for "Friends".Please humbly requesting you to fix the original credit asap
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gray oleary
(@qrayc3) reported
@SpotifyCares long story short my accounts been disabled and spotify is telling me they’re unauthorised payments, i pay for my spotify and it was on the student plan so i don’t know why my accounts been shut down 🤨
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Coco Lux
(@Relax_Courtney) reported
You would think for them to respond back quickly for a hacking issue is expected but no I gotta wait hours its been at least 14 hours so far please respond to my yahoo email @Spotify @SpotifyCares
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Abhinav Mishra
(@Abhinav_Gaming) reported
@SpotifyCares @yireniese hey can you check my email too I've been having the same problem
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Diptiranjan Nayak
(@yourdipti) reported
I want to inform an issue in @Spotify app to @SpotifyCares that, when I play a music by searching, it doesn't add few similar songs in the queue. For which, music stops after at end. Please fix this🙏 #SpotifyDaily
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EstiloStringQuartet
(@estilostring4) reported
from
Southampton, England
@cdbaby what time is your live support available? I’ve sent a ticket too. Our album has disappeared from @SpotifyCares after 8 years! Can you help us fix the problem?
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Aguila Madridista
(@webuitron) reported
@Dimann06 @SpotifySpain 1-800-BROKEN ...
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Dennis
(@denniswhydennis) reported
@SpotifyCares Thanks for your reply! So, who should I contact to resolve this issue? Should I email the podcast host and ask them to remove these ads?
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ju • hobiuary!
(@SAINT3J) reported
@PJM_vocal Hello, @SpotifyCares @BIGHIT_MUSIC There is a possible error in 'Produced by' section for "FRIENDS” MOTS:7 album on Spotify song credit line for BTS. Jimin is the only member credited as producer for "Friends". We're humbly requesting you to correct this. Thank you.
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𝘫𝘢𝘤𝘰𝘣
(@zzambiee) reported
@SpotifyCares Keep getting message within using the app saying 'Spotify can't play this right now' Tried a lot of possible solutions and came up without resolving the issue.
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mai ⎋ STAY ALIVE IS HERE
(@KiMbapchef) reported
@PJM_vocal Hello @SpotifyCares @BIGHIT_MUSIC There is an obvious error in 'Produced by' for "FRIENDS”, a track from MOTS:7 on Spotify song credit secfion for BTS. Jimin is the only member credited as producer for "Friends". Kindly rectify this error.
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FlurryJ
(@flurry_j) reported
The only Bts member participated in producing the song Friends is Jimin,there’s an error showing on the distribution page, it should be Jimin and Pdogg, which is verified by all other music platforms and @Spotify @SpotifyCares please correct the error #JIMIN #jiminproducer
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Tranquility Base
(@futureboy314) reported
from
Ottawa, Ontario
@spotifycares hello, I cannot message you about my account, because I cannot log into my account through browser, even though I am logged in on devices. Is there a customer service number I could call?
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juzu ♛
(@calicojimiii) reported
Hello DEAR, @SpotifyCares @BIGHIT_MUSIC There is a possible error in Produced by' section for "FRIENDS” MOTS :7 album on Spotify song credit line for BTS. Jimin is the only member credited as producer for "Friends".Please humbly requesting you to fix the original credit asap
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WALKER
(@d_just_) reported
@SpotifyCares Can you please change my username? I know its not possible but i need to change it. Why there’s not a change username option when thats how we login?
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SRA JIMINISTA
(@Liliana04244568) reported
@Spotify Hello DEAR @SpotifyCares @BIGHIT_MUSIC There is a possible error in Produced,by'section for "FRIENDS"MOTS:7 album on Spotify song credit line for BTS. Jimin is the only member credited as producer for"Friends".Please humbly requesting you to fix the original credit asap
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Parth Doshi🇮🇳
(@parthvdoshi) reported
Spotify doesn't seem to work on my laptop for the last few days(web player as well as app)... Anyone facing the same issue? @spotifyindia @Spotify @SpotifyCares
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Lyle Pfingst
(@lylepfingst_9) reported
@SpotifyCares @Spotify gotta fix the issue of random/fake accounts adding to collaborative playlists. It’s getting out of control
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RoxyAlcarazStifenes
(@RoxanaAlcarazS) reported
@SpotifyCares the Spotify is not working on my tv
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송효수⁷
(@yunyunkiki0910) reported
Hello DEAR, @SpotifyCares @BIGHIT_MUSIC There is a possible error in Produced by' section for "FRIENDS” MOTS :7 album on Spotify song credit line for BTS. Jimin is the only member credited as producer for "Friends".Please humbly requesting you to fix the original credit asap
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ryry ⁷ | rush and non-rush commisions open 2/5
(@sexcmono) reported
Can someone please explain to me why my playlist was taken down due to violation of policies yet there was no given explicit information as to why it was taken down @Spotify @SpotifyCares
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RoxyAlcarazStifenes
(@RoxanaAlcarazS) reported
@SpotifyCares fixed the issue thanks
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mille
(@avyslie) reported
Hello @SpotifyCares @BIGHIT_MUSIC There is an obvious error in 'Produced by' for "FRIENDS”, a track from MOTS:7 on Spotify song credit secfion for BTS. Jimin is the only member credited as producer for "Friends". Kindly rectify this error.
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Jimin¹³ is King
(@pjminparticular) reported
Guys dms for @SpotifyCares are open so dm them too! Don't take this lying down!
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𝗞𝗮𝗿𝗺𝗮⁷ Luvs BTS💋
(@Smilelikehobie) reported
@SpotifyCares It’s happening on both mobile and Wi-Fi, the offline songs have been acting up since October last year, I’ve noticed in October 28, I was on the plane and the offline songs wouldn’t work, the 10 secs problems have been a things for at least one month
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Andrea
(@enkelisailing) reported
@SpotifyCares Got your point but I can’t agree. I’m paying you as provider to listen something without ads. It sounds like when you call the new fancy telco you have just subscribed and they reply “yes we know is not working, ex incumbent fault, sorry” polemic ends here, np
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︎⟭⟬ j.m박지민♡𝔸ℝ𝕄𝕐⁷⟬⟭
(@enojimin13) reported
Hello DEAR, @SpotifyCares @BIGHIT_MUSIC There is a possible error in Produced by' section for "FRIENDS” MOTS :7 album on Spotify song credit line for BTS. Jimin is the only member credited as producer for "Friends". Please humbly requesting you to fix the original credit asap.