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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (42%)
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Sign in (31%)
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Playback Issues (19%)
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Buffering (8%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rouen |
Sign in | |
| Nevers |
Sign in | |
| Saint-Médard-en-Jalles |
Sign in | |
 Zapopan |
Playback Issues | |
 Miami |
Playback Issues | |
| Manalapan |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Devon
(@MikeTorquay) reported
@SpotifyCares I have a Galaxy s10. This afternoon there was a message "no Internet connection detected" when there was one. Logged out but now cannot login in as tells me I am offline!
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Matt Schonert
(@MattSchonert) reported
@SpotifyCares I often get a "No internet connection available" error in the @Spotify mobile app. When this happens, I am unable to play audio, and in fact, I can't even view my library, perform searches, etc. This has happened on a daily basis for the past several weeks.
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Luke-Warm Takes
(@LukeWarmTakes27) reported
@SpotifyCares Hi, I'm using a Samsung Galaxy S10e with the latest Android update. I'm having issues with the app, the progress bar is not tracking what music/podcast I am listening to, and will stop playing music after approx 10mins. The play pause button is glitching too... 1/2
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answer: bibi lvs mini 🧈
(@chqerluvs) reported
what can I do if the app is not working?, I deleted it and downloaded it again too many times, and it still doesn't work, before I decided to uninstall the app I was having problems when clicking the settings button bcause the app would freeze @SpotifyCares
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Iain Lewis
(@quickhakker) reported
@SpotifyCares its not an account problem its a UI problem
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Emma Dinwoodie
(@Dinwoodie_x) reported
@SpotifyCares Hiya my family plan is telling me the address my family member is putting in is wrong but I know it's not and have copied and pasted from my parents original account to make sure there are no errors. How do I fix this?
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Glo Ruiz
(@Glo_Ruiz) reported
@SpotifyCares Hi! do you know if there's a solution for macOS on devices with M1. Spotify crashes... I already reinstalled it but the problem keeps
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♡ │ taegi au's⁷
(@yoonwardy) reported
i’m literally so disappointed @SpotifyCares @Spotify, i’ve been not looping on purpose to make sure my listens COUNT and this is what happens??? i pay for this service, the least you can do is let me listen to my music in peace and pay the artists accordingly
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aina⁷🧈
(@sunnykookx) reported
@chanelsbangtan @Spotify @SpotifyCares and ppl stil think that gp loves her bc she's just so lovable but,, who's going to tell them the industry is forcing her down their throats sksksks
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Soul of Cinder
(@jayson_hedgpeth) reported
@SpotifyStatus the mobile app and desktop app are very buggy in the current state so hopefully technical measures are being taken to adress the slow down issues
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kâi
(@kai_20508) reported
@SpotifyCares its fine the problem is fixed its working now but it was not working for a long long time. thank u for your service I actually wasn't expecting a response : )
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Soul of Cinder
(@jayson_hedgpeth) reported
@SpotifyCares Well I will just say the Newest update seems to not be as stable as previous updates. So far don't open on command, the app freezes and other issues. It seems like to me the update is not stable and that's about it (on both mobile and desktop)
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I'm Luis \^-^/
(@Zerquix18) reported
@SpotifyCares It does show up! But the problem is what if I remove it by accident? It goes away! And I have to manually re-add it. Sometimes I don't even notice and I lose songs.
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Jen
(@Crazy_Sauce) reported
Just received an email welcoming me to Spotify Premium Family, which I've been using for well over a year now. Baffling. Has this gone out in error to all users? @SpotifyCares @SpotifyUK
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⁶KIDS SEE GO𓅓TS⁶
(@KidsSeeAFerrari) reported
@SpotifyCares, @Spotify Please fix this error cause this is NOT Daniel Caesar
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mora
(@postndeleteall) reported
@SpotifyCares 500 server error. What do i do
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😍Derek😎
(@djspapa) reported
@Spotify @SpotifyCares Do you ever offer free trial periods of your Premium service that DO NOT have an auto renewal condition attached?
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Iain Lewis 💙 #savethenhs
(@iainlewis11) reported
@SpotifyCares It's not an account issue
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CatyMoon
(@CatyMoon4) reported
@Shelovestravel @SpotifyCares The problem is usa and uk b3come world masters in blocking our forgeienr aritsts and we so fuxking tierd of it
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Soul of Cinder
(@jayson_hedgpeth) reported
@SpotifyCares Well I will just say the Newest update seems to not be as stable as previous updates. Songs don't open on command, the app freezes and other issues. It seems like to me the update is not stable and that's about it (on both mobile and desktop)
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Emily Burns
(@emilymelissabee) reported
@SpotifyCares Hi! I'm using Google Pixel / Android and I'm wondering if there will be updates soon to address the filtering issues in the My Library podcast section. I used to be able to see all of my downloaded pods in one place but now when I select Downloaded it (1/2)
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BattoNatto
(@BattoNatto) reported
@SpotifyCares Hi, I'm really upset with the new layout, but my main issue is that clicking liked songs or playlists twice shuffles to a random song feature being removed. I used it daily, Is there any way to bring that back?
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Ivan Ho
(@ivanivanho) reported
@SpotifyCares I can't see my paid stream for black keys.. on every link provided by Spotify since I've paid for it. Even FAQ link gives an error message. How unreliable is this?
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Brian Foor
(@bfoor24) reported
@SpotifyCares Hello, I've uninstalled and reinstalled Spotify because it doesn't show the song or show I'm listening to and the progress bar. It shows the wrong info. I'm talking about the information at the bottom of the app. Is there a known issue for this?
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Bettyrose
(@Bettyro66569114) reported
@PadreDePlants @SpotifyCares My blog page also got locked and support service aren’t doing anything about it, so I contacted cyberFree0022 on Instagram he successfully unlocked my account today, they are legit no scam?
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Charley Maynard
(@AllTimeSiren97) reported
@SpotifyCares My partner&I have the Galaxy s20 & streaming, it's showing the wrong thing is playing &/or is paused but it still plays? We have uninstalled&force stopped multiple times & still not working. It means we can't navigate songs or podcasts. Are you aware of this issue?
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duarte
(@duarte1_1) reported
@iamtreyforde @SpotifyUSA .@SpotifyCares we ALL have an issue with this
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D
(@DougIsDoug) reported
@SpotifyCares Hi...My account was charged....I never provided a new card...Chat support has been useless. Got the typical "Talk to your bank" response...... It's Spotifys error.... Please help
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Charley Maynard
(@AllTimeSiren97) reported
@SpotifyStatus My partner&I have the Galaxy s20 & streaming, it's showing the wrong thing is playing &/or is paused but it still plays? We have uninstalled&force stopped multiple times & still not working. It means we can't navigate songs or podcasts. Are you aware of this issue?
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Sera | CEO of being short | Tiny gremlin
(@SeraphimTheCat) reported
@SpotifyCares Track titles and cover art are not displayed correctly. The music and podcasts play normally and it is possible to switch tracks, but the cover, title and time is stuck on the first track that I played today. I had the same issue yesterday.