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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (30%)
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Playback Issues (23%)
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Sign in (22%)
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Buffering (21%)
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Audio Quality (4%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa María Chimalhuacán |
Playback Issues | |
 Winnipeg |
Sign in | |
 Jacksonville |
Errors | |
 Guayaquil |
Audio Quality | |
| Miguel Hidalgo |
Playback Issues | |
 Vienna |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Nate Patrick
(@nsjpatrick) reported
from
Columbus, Ohio
@QueenCityDisco @Spotify I always had the opposite problem. I tried to delete podcasts so many times and it kept resubbing me.
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Softball Funday
(@SoftballFunday) reported
from
Delta, British Columbia
@Spotify your customer service loop of hell is painful! I pay for premium and can’t get through to ask why I’ve got basic service. Pay someone to answer a phone or email please. Awful service and you know it👏👏
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Talita Elizeu
(@talitatweets) reported
from
Jersey City, New Jersey
Since my Spotify now includes Hulu, along with my Netflix and sister’s amazon subscription, I officially have the tv streaming trifecta... I’m never getting broken up with
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Zain Motani
(@ZainMotani) reported
from
Fort Mill, South Carolina
@hulu_support That is exactly the type of account I have. I called your customer service and they kicked the buck to Spotify, who kicked the buck back to Hulu ...
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Zach Householder
(@Zachchapel) reported
from
Knoxville, Tennessee
@SpotifyCares I’ve been asked to change my password 2 times in the past week and keep getting locked out of my account. I can’t contact you directly due to not being able to sign in so here I am...tweeting at you for help. 😭
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J 🖕🏼👸🏼✨
(@cherrycheeks16) reported
from
Cutler Bay, Florida
If @SpotifyCares then there would be a way to contact and speak to someone about my account. I can not login to contact the chat line because my password reset is not working. contact me, as I’ve been lying for a service I have not been able to use for 2 months.
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🐓「ʀuɱpuรร」 // 𝙺𝚊𝚍𝚎𝚗
(@Rvmpuss) reported
from
Seminole, Texas
Dear @Spotify . I LOVE you, I pay you money for your amazing service. But please, fix the bug that is randomly un-adding my old songs. They are important to me.
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SlashG
(@SlashG0) reported
from
New Delhi, National Capital Territory of Delhi
The IRCTC helpline is a better music streaming service than all of you. @Spotify @youtubemusic @JioSaavn
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Noah Evans
(@ItsNoahEvans) reported
from
Plymouth, England
@System2048 It's no different from me GENUINELY starting a premium trial, claiming the Home because I can, and then cancelling because I don't like Spotify as a music service.
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Christian Romero
(@iChrisRomero) reported
from
Reno Junction, California
@reckless They’re tackling a completely different issue that Spotify wasn’t even talking about. I agree with all of this.
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Kev
(@KevinKelly1992) reported
from
Dublin City, Leinster
@WavyFootball Yep. I pay for netflix, Spotify (reluctantly these days), PSN and TAW. Oh and a stream service for PL games... All roughly the same price. TAW used to be cheapest service until now.
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Jay Johnson
(@eastbayjay510) reported
from
Carrboro, North Carolina
@SpotifyCares they are also not working right on my MacBook pro.
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jeremydehner🤯🤫🤔
(@jeremydehner) reported
from
Raleigh, North Carolina
@SpotifyCares having an issue activating Hulu on my Spotify premium account. Please assist
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Cory
(@coradoor) reported
from
Coconut Creek, Florida
Idk what's been going on with @Spotify but I haven't been able to login or use it all day...
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Megan Ash
(@megash85) reported
from
Northview, Michigan
Officially down with @Spotify. Taking 2 payments within 10 days of each other and only wanting to refund the one when I want to cancel. #freeversion #nopremiumfamilyeveragain
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Fizzie Water
(@fizziewater) reported
from
Queens, New York
@ryanpooree @dancingastro @Spotify @AppleMusic Again NETFLIX and HULU are prime examples that Spotify’s argument is baseless and they’re just trying any way possible to slow down Apple Music’s growth.
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stefany
(@fanee_xo) reported
from
Lynwood, California
@San_Rigo Spotify should’ve sent you an email with a link to activate Hulu and you just need to sign in or create an account. It’s only free with ads tho 😕
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Fizzie Water
(@fizziewater) reported
from
Queens, New York
@ryanpooree @dancingastro @Spotify @AppleMusic Just like you didn’t know that their service fee was reduced after the first year, the thread dude clearly doesn’t know what he’s talking about. For ex: there are plenty of apps that use Stripe as a payment processor, Lyft is one of them.
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Fizzie Water
(@fizziewater) reported
from
Queens, New York
@ryanpooree @dancingastro @Spotify @AppleMusic It’s not just normal processing, they also do accounting and take care of the account management in that fee, again... no one is forcing Spotify to use that. Netflix opted out years ago and they have no issues with Apple or with managing their own billings. Spotify is whining.
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simon muggleton
(@smuggs2006) reported
from
Lutterworth, England
@SHADERUK @neilholden7 Never heard of these , just played it a few times on Spotify. That broken minds is a proper track
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Willie Wonkerz
(@Williewonkerz) reported
from
Raleigh, North Carolina
@lawrencegripper @Spotify I agree completely. It’s bizarre after listen to a playlist of 300 songs I bet I hear 4-5 every dozen at least. I think the bigger the playlist, the worse the problem.
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Arthur Zey
(@LogicalArthur) reported
from
San Francisco, California
@SpotifyCares That link isn't relevant to the #bug I reported. It's not a data integrity issue; it's an app bug.
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Hunter
(@chipleyford) reported
from
Scottsdale, Arizona
Would love to read this but the Observer charges more than Netflix, Spotify, etc to read a few articles a month. Even when you buy the service you have to log in every time you click an article. I wonder if it’s hurt impressions
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Jill Ivey
(@jillianivey) reported
from
Philadelphia, Pennsylvania
Changes to the @Spotify app that I have trouble believing they did with any user testing: • Removing the ability to navigate to an album from a song • Swiping left on the album cover to get the actual album release date and run time—instead you have to scroll all the way down
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Mira Goto
(@miragoto) reported
from
Santa Cruz, California
Hey @SpotifyCares my account was hacked on Sunday morning. It’s been 48hrs with a case number and no response. I’m an artist with music up on your site, please help me resolve this issue!!
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dewey
(@tehwey) reported
from
Berlin, Land Berlin
@gingerbeardman @daringfireball @Spotify The 95% of users that re-use their passwords or have easy to guess passwords are most likely the bigger problem than the 5% of users with password managers & long unique password that would additionally opt in to do 2FA.
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Rodrigo Yoshima
(@rodrigoy) reported
from
Rio de Janeiro, Rio de Janeiro
It's time to create the "Spotifyban": an exit strategy out of the Spotify "Model" aiming service orientation, end-to-end workflow, enterprise pull, and customer focus. Squads are the new silos. #2ndAgenda #Kanban #F4P
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felly
(@fellythekid) reported
from
Los Angeles, California
like imagine if spotify was down 🥴
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soon to be airplane owner
(@TexAgAviator) reported
from
Grapevine, Texas
Okay I just did some quick math here You get about $.004/stream on spotify To get your money back per se a song would need to hit 625k streams You have about 68k monthly listeners, which means if they listen to 10 of your songs, you've broken even (generally speaking)
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aly$$a
(@hialyssssa) reported
from
Los Angeles, California
Can someone pls share their music playlists w me via Spotify :/ my music taste is either outdated OR TERRIBLE