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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (28%)
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Sign in (28%)
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Playback Issues (25%)
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Buffering (18%)
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Audio Quality (2%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Buffering | |
 Salvador |
Buffering | |
 Guayaquil |
Buffering | |
| Clayton |
Playback Issues | |
 Saint-Étienne-du-Rouvray |
Playback Issues | |
 Oberelbert |
Audio Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@missBernstein) reported
from
Manhattan, New York
Hey @SpotifyCares— I’m an artist and you’ve had my music under the wrong artist for DAYS. Someone PLEASE get back to me to fix this problem ASAP. This is absolutely ridiculous!
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Danielle Palmieri
(@langisthematrix) reported
from
Sharon Hill, Pennsylvania
“Can’t Take My Eyes Off Of You” by Ms. Lauryn Hill on “The Miseducation of Lauryn Hill” album does NOT play on @Spotify even though it’s listed. I’m on a long train ride, trying to get into the feels and y’all let me down!
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Scotty McDonald
(@Scotty_McDonald) reported
from
Brisbane, State of Queensland
@JamesCridland So, without encouraging them to call the shots, this is actually a wider issue of Apple so unreasonably refusing to give access to podcast audience data that they clearly have. Part of their Apple = privacy campaign I assume. Spotify have great analytics though.
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Avril
(@angelalavigne15) reported
from
Plymouth, New Hampshire
@hulu_support No I went through spotify to help my issue. My hulu account was hacked and I couldnt figure out how to contact you because to get to your contact page you have to log in and i didnt want to make another account just for that.
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Maxwell Roahrig
(@mroahrig) reported
from
Glendale, Indiana
Spotify’s first playlist recommendations to me just now were Confidence Boost and Feeling Down. Spotify, I pay my therapist to tell me I’m depressed, not a music service.
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Lennart Koopmann
(@_lennart) reported
from
Chicago, Illinois
I’ve had two large glasses of red wine at the airport and you know ‘Drinking At A Holiday Inn’ is blasting out of my ‘wtf’ Spotify playlist right now. 🎶 Everything happens for a reason, you are stupid and you make terrible decisions 🎶
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♡ LOUIE ♡
(@Mantia) reported
from
Portland, Oregon
If you created your Spotify account with Facebook but want to not use Facebook, you will lose all of your listening history. All of it. Irreparably. No way to transfer it. There’s no good reason it has to be this way. Spotify could solve this problem.
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moni natasha
(@moni_natasha) reported
from
Wandsworth, England
@bt_uk so so sick of your terrible internet service dropping constantly. The hours my husband has wasted on the phone to you. Don’t like moaning on twitter at companies really but we are hosting today and no Sonos or Spotify!! Thanks #Fail
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Lucy
(@LibrarianLucy) reported
from
Dún Laoghaire-Rathdown, Leinster
This is a public service announcement. BEYONCÉ LEMONADE IS ON SPOTIFY #LemonadeOnSpotify #Beyonce
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Owen Williams ⚡
(@ow) reported
from
Amsterdam, Provincie Noord-Holland
@zkahn Most apps have a marketing problem. There's a big disconnect in what people making these apps think it takes–features–vs better explaining why they're good. Spotify seems well positioned because it reaches beyond the tech audience + doesn't have the perception it's for learning
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Danielle Sudderth
(@danisudd) reported
from
Atlanta, Georgia
IDK WHAT TO DO. How am I supposed to share new music with the @Spotify > @instagram Story Share feature being broken bc of a new update 😖😖😖
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🌊👑 AKIRA THE DON 🌊👑
(@akirathedon) reported
from
Los Angeles, California
@AJA_Cortes She must have a terrible deal, Spotify works out at 4K per million before its split between an artist and a label. One of the reasons I have my own label 🌊
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MoPac Escobar
(@xoxo_MorganH) reported
from
Marlton, Maryland
@SpotifyCares hi, I’m having a problem with my account & can’t reach someone to help resolve it.
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🏁TMC🏁 Neighborhood Nip 🙏
(@PMHEMPIRE) reported
from
Los Angeles, California
@Rizzo623 You gotta go to Android I can get you Spotify for free and Deezer Not to mention I can get you live TV apps and movies all free Apple stuff is locked down you can't do anything on other hand Android is like a computer
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Hugo Mujica
(@hugomujica) reported
from
Santiago, Región Metropolitana
@AmazonHelp Got it, but as I have no problems with Spotify or TuneIn, can’t figure out why @AppleMusic can’t be linked to Alexa here
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Filigree & Shadow
(@_FiligreeShadow) reported
from
Seattle, Washington
@fragrantica_DE I can’t control my synesthesia, it just randomly comes on. It’s also responsible for all the random fragrances I have scrawled down. (Spoiler alert: it’s a lot.) I’ll have to go look that tune up on Spotify!
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Stephen Simpson
(@Stevoo7) reported
from
Christchurch, England
@SkyeMovies @QuasarSniffer @iTunes @Spotify @podomatic @Stitcher @tunein @GooglePlay No problem pal , I'm still waiting on the delivery of my Documentary.
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omar🍓
(@ohyeahomar) reported
from
Los Angeles, California
@Chr1stopherLara yuh yuh, playlist wise Spotify definitely but service wise Apple Music, Spotify is hella glitchy and sometimes doesn’t want to play cause “no connection” lol
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Jatin Burman
(@JatinBurman) reported
from
New Delhi, National Capital Territory of Delhi
@SpotifyCares I replied back. Unhappy with the response. Not worth the service.
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🇵🇭🏳️🌈
(@edwinarr_) reported
from
Virginia Beach, Virginia
im starting to hate spotify , if you dont have premium which is already pricey as is , its terrible. apple music ... thats for another day
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sippdini lipguine 🍼🧦
(@SippRogers) reported
from
Houston, Texas
guess i gotta buy dis other Spotify bc dese Randoms Just Not working 4 yah boi
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Hannah Newhouse
(@HannahNewhouse) reported
from
Charlotte, North Carolina
Unfortunately Spotify & ITunes are giving us some issues so we took to SoundCloud to bring you all the details with @StephenNasse.
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Tiago Brum
(@tiagobrum) reported
from
Porto Alegre, Rio Grande do Sul
@Spotify your customer service is quite bad. The new gear sport app (Galaxy Gear) does not work!!! Please, really test before change the software.
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Antonio D'Addato
(@antonio_daddato) reported
from
Bisceglie, Puglia
@TweakBoxApp Not working Spotify +++ on iOS 😔😔
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kyle | #OneForAlice ⚓🚢
(@kyflo) reported
from
Marikina City, National Capital Region
@OreWaShinJei @mnl48official Akala ko isolated case lang with Spotify pero it turns out, ALL platforms ang issue.
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Sarah
(@missBernstein) reported
from
Manhattan, New York
@SpotifyCares I’m an artist and you’ve had my music under the wrong artist for DAYS. Someone PLEASE get back to me to fix this problem ASAP. This is absolutely ridiculous!
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4FlipsAway
(@ignantjc) reported
from
Manhattan, New York
Lifetime subscriptions for sale Hulu HBO Netflix Showtime Starz Xfinity (soon) Direct tv login Spotify MLBTV & more soon.
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xtian
(@xtiangarce) reported
from
Ballston Spa, New York
@IsabelamgIzzy Spotify is the superior service
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100bag$
(@100baglowkey) reported
from
Oxon Hill-Glassmanor, Maryland
If you a rapper and ur music not on apple music or spotify yet issa problem
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fran
(@fran0brien) reported
from
Bloomington, Minnesota
I slow down at yellow lights if i dont think my spotify queue will play all the way through by the time i get to wherever im driving