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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (41%)
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Sign in (32%)
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Playback Issues (19%)
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Buffering (8%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rouen |
Sign in | |
| Nevers |
Sign in | |
| Saint-Médard-en-Jalles |
Sign in | |
 Zapopan |
Playback Issues | |
 Miami |
Playback Issues | |
| Manalapan |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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PrismaticPi
(@PrismaticPi) reported
@SpotifyCares I just did but the fact I've seen lots of people talking about this and all their posts were since the last update points to the fact its an update problem, not a user specific problem. Get your **** together, this is embarrassing after being such a good service for so long.
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NotAKidoS
(@NotAKidOnSteam) reported
@SpotifyCares Can’t sign into Spotify using a Google account. Just errors saying I do not have a google account tied to spotify before i can even attempt to log in. Safari iOS.
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RAGEtrapNdatASS
(@RAGEtrapNdatASS) reported
@SpotifyCares app keeps crashing I've cleared all data uninstalled and reinstalled still having the issue please look into
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B locc
(@blocc760) reported
@SpotifyCares Check your community everyone is having this problem you don't need anything else from me !
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Mr Cameron
(@acameron78) reported
from
Southend-on-Sea, England
@SpotifyCares having the same problem with the 'currently playing' part of the Android app disappearing. Saw you suggest logging out & rebooting etc which DID work but now its gone again. Can't keep logging out and rebooting. Solution please.
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m a i r e a d
(@maireadskelton) reported
@SpotifyCares i have an iphone 11 that is on software version 15.3.1. i’m using version 8.7.20.1724 of spotify too !! it’s so strange because it’s only taylor swifts music and i only experience this issue on my phone. her music plays on my spotify on my ipad and laptop which are both apple too
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Elias
(@MrElClasico23) reported
@SpotifyCares @IMMTechG1 I'm having the same issue..
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maddox.psd 🐻💛⚫️
(@maddoxreksten) reported
@SpotifyCares is there a fix for Spotify not working on fire tv? I haven’t been able to get sound to play on any of my 3 Amazon fire TVs.
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Mr Cameron
(@acameron78) reported
from
Southend-on-Sea, England
@SpotifyCares @CazMiniMini Hi, seems a LOT of people are having this exact problem. It's making the app almost useless and really frustrating right now.
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Student101
(@StudentGum) reported
@SpotifyCares My account is having technical problems and it’s been like this for 3 days now. Help me Spotify!!!!
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....spam
(@pangie_angiee) reported
@SpotifyCares Any reason why the play bar disappears in the app? I have to restart my phone just to solve the issue...this is after the new update.
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Sarah
(@VrgoGrl13) reported
@SpotifyCares my premium service is basically useless at this point. The app can't be controlled from my Android phone or my car because the control bar disappears, keeps playing when it shouldn't and can't be turned off. Re-install, reboot - SSDD. What am I paying for again??
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William
(@thirstypuddle) reported
@SpotifyCares is anyone else reporting problems of music not appearing in the play bar and randomly stopping on Android? I've restarted my device, uninstalled, reinstalled, and restarted again but so far nothing has worked.
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Rebecca Grogan
(@BeccaLGrogan) reported
@SpotifyCares How long does it usually take for your customer service team to get back to people? I've been waiting 36+ hours and no response.
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🇺🇦 ✨ Nik Bailey 🌈 🇺🇦
(@nikobe) reported
@SpotifyCares @shesajar_ Why bother ask for DM when it's a global android issue, the only one who can fix it is you.
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Alex Johnson
(@chucklinchica) reported
@SpotifyCares Its playing right now normally there is an a prompt at the bottom of the screen. I will reinstall and clear the cache again. I do this at least once a month. This is not something that I have a problem with on any of my other platforms
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Jared
(@jaredfootball9) reported
@SpotifyCares please tell me you guys are working on a quick solution to solve the issues with the android app since the update..I'm a premium member who can't use the app without wanting to throw my phone into a wall.
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Trent de Jager
(@Trent_de_Jager) reported
@SpotifyCares the Spotify app stops every 30 seconds. Sometimes the song and the app stop all together , sometimes it carries on playing after a second. 2days this has been an issue.
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𝔍𝔬𝔰𝔢 ℭ𝔞𝔫𝔲𝔰𝔢𝔢
(@josecanusee512) reported
@SpotifyCares I clearly stated my issue. It starts playing everytime I turn my car on. I tried all the settings. I hate it.
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Lee
(@Sydney_Hornet) reported
@PlotTwistYosh @SpotifyCares I'm also having this issue on S21 since last app update. Many other users reporting the same on Samsung devices.
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The Hoff
(@hoffmanjb) reported
@hail2thetealeaf @SpotifyCares @Spotify I'm having the same problem
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Davie Bell
(@davieding) reported
@SpotifyCares hi I'm having a problem with the control bar at the bottom of the screen in that I can't pause a song or switch it off, the app plays ok but does not tell me what is playing, this has been happening for the last week or so. Help please.
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Vicks Flo
(@VicksFlo) reported
Thank you Michel S (? - I can't recall the name) for your help, had to login through pc not android phone!!!! @SpotifyCares
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sirwilliameth
(@SirWilliamEth) reported
@SpotifyCares Spotify responds to my public tweet within 10 minutes and has responded twice already in DMs. Talk about spectacular customer service. @opensea could learn a thing or two from Spotify.
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sirwilliameth
(@SirWilliamEth) reported
@SpotifyCares Hey @coinbase - this is what customer service looks like. @Spotify replies to my public tweet in 10 minutes. Wow!
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Rusty Williams
(@rustman911) reported
@SpotifyCares Thank you for looking into this. Hopefully an app patch update can fix the issue.
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sofftnipples
(@sofftnipples) reported
@SpotifyCares hey Spotify someone on my premium account forgot there login and password i was wondering if you could help
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BillyPorkdog
(@BillyPorkdog) reported
@SpotifyCares @aidenscott I’ve had this issue for several days after a recent update. When is the resolution expected? I believe it has something to do with video podcasts… Would be great to have a feature to turn off video podcasts over Wi-Fi as well
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IMMTechG
(@IMMTechG1) reported
@SpotifyCares Galaxy S20+ android version 12.0 I have found that when playing through a Bluetooth device I have no issues. However if I am playing just through the phone it will pause every 10 to 15 minutes. Without Bluetooth I can not pause it myself, only close the app.
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𖤐 Elliot Ryan 𖤐
(@yellzzzzzz) reported
@sacygnus @SpotifyCares same here!! please if i could get help on this issue as well. i wonder if all partners are experiencing this