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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (34%)
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Sign in (28%)
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Playback Issues (25%)
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Buffering (12%)
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Audio Quality (1%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Buffering | |
 Brussels |
Playback Issues | |
 Englewood |
Buffering | |
 José de San Martín |
Playback Issues | |
 Leipzig |
Buffering | |
 Bordeaux |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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∞ PRIDE and BTS MONTH 🏳️🌈💜
(@zzeropov) reported
@BELIFTLAB, @Spotify, @SpotifyCares the "This is ENHYPEN" playlist is not working again.
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Ishann Daultani 👨💻
(@DaultaniIshann) reported
@SpotifyCares pls solve my issue mentioned in the dm . You are not replying to dms also
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Matt Beland
(@beland_matt) reported
@FeiKhal @ComradeEevee @SpotifyCares But how will they prove it was worth spending so much money on him if they don't cram impressions and interactions down our throats at every opportunity?
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Benjamin
(@kilobyte_ch) reported
@SpotifyCares When will you fix the `Spotify doesn't seem to be working at the moment.` issue in Android Auto Implementation? This is now already around since quite some time and then needs a Force Stop of the App.
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Jones Bones
(@Bigmanjones56) reported
@SpotifyCares .@SpotifyCares Please answer my DM. I have an issue with your product & custom service will not answer me.
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Charlie Bindon
(@BindonCharlie) reported
@SpotifyCares Because you're faceless company I've had to cancel my credit card causing a wide rage of problems. But it's sorted now.
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Gordon®
(@gordonhacks) reported
@uerrn @SpotifyCares I help retrieve blocked/hacked accounts be it any account!!!!....Anyone in need of some service ? Kindly Inbox me @gordonhacks
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Rodrigo Santicioli
(@santicioli) reported
@SpotifyCares Really guys? Sorry, but it make no sense doing that every time the issue shows up, specially when the app was working fine previously. It is working fine now. If happen again I'll try the suggestion only for your records. Tanks.
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Hildegard von Bingen
(@sicutfestuca) reported
hey o/ @SpotifyCares how come song title or artist name do not show up automatically ? why you do such a terrible thing ?
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Adhi Pram Gitu Loh
(@sigantengaduhai) reported
@SpotifyCares I was cut off when playing some playlist. It said there's "error with the host". I kept hitting the play button but it didn't work. After a while it let me choose different playlist and running normally again. Thanks for reaching out!
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Jason Lovett
(@JLo197177) reported
@SpotifyCares While using the app The bottom of the screen that displays what is currently playing is unresponsive So in order to end or pause or advance a track You have to completely close the app down... Reopen it and the process continues
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Jason
(@jayingmantis_) reported
@SpotifyCares I would 100% pay extra for a service like this
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⚡️
(@TILLFRTHR) reported
@SpotifyCares I have a premium family account and it’s not letting me add other members so I’m basically paying for a service I’m not getting….. help me out here
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🏳️🌈🔔 الجبر خوارزمی
(@luisbruno) reported
@FeiKhal @ComradeEevee @SpotifyCares i fixed this by unsubscribing down to the “free plan” and refusing to use the platform
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Americas Sweetheart
(@MoistLunch) reported
@SpotifyStatus We are noticing fluctuations on stream count and are trying to figure out just wants going on. Does there still seem to be issues persisting from the outage?
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Saulo de Tarso
(@Tarso_de_Saulo) reported
@SpotifyCares had uninstall and installed again and same problem
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vari
(@vari_wileman) reported
@SpotifyCares please can someone get in touch regarding account access. We can’t login and no joy re-setting password. Many thanks.
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Jordan
(@Jordan_fshankar) reported
@SpotifyCares Hi, an old account of mine has a deleted email attached to it. I have been using the correct login details since it has not been changed since 2018 and it refuses to log me in. I no longer have access to the old email. How do I get my account back?
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Divyanshu Poojary
(@poojary3103) reported
@SpotifyCares Not able to select auto renewal feature on Student Premium service. Earlier it was activated but now not available. Help ASAP.
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afiq
(@afqrzno) reported
@SpotifyCares why spotify not working if connected to wifi?
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wisconsinsane
(@wisconsinsane) reported
@SpotifyCares - Are you aware of the major issues in this new update? Why does Spotify stop playing when scrolling Twitter? Why does your app suddenly start playing when the app has never been launched? Never encountered these issues before until this recent update.
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Luana Mendonça
(@9mlu_) reported
@SpotifyStatus @SpotifyCares I'm still having trouble, it simply does not work on a 4g connection, no matter how good it is. It only works on WiFi. It started a few days ago.
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MMC
(@MMC17243681) reported
@SpotifyCares Hey… Whyyyy don’t you allow crossfade when connected to a speaker? What a let down 💀
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Craig Thomerson
(@craig_thomerson) reported
@SpotifyStatus @SpotifyCares Nothing will play on the desktop keep getting the error " Spotify can't play this right now" deleted, re-installed, etc
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Rai
(@theamanrai) reported
@SpotifyCares Hey @spotifycares - Been using Spotify for over a year now. Autoplay not working, tried all community threads, pls advise. Regards
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Nick Moss
(@NicoliMossy) reported
@SpotifyCares That did not correct the issue
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Loly
(@hellotothesun) reported
@SpotifyCares could I get support for a problem I have on my spotify account?
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Aria
(@arialame) reported
@SpotifyCares @iamAvisLaRue Hey @SpotifyCares I’ve been having the same issue! Music on Spotify keeps pausing itself & refuses to continue playing. I am using an iPhone 11, version of Spotify is 8.6.30.968
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PryCee
(@PryCee10) reported
from
Palm Desert, California
Hi @SpotifyCares I'm having trouble accessing my account. Please help!
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Aria
(@arialame) reported
@SpotifyCares been having issues with my music continuously pausing itself! I have updated the app & my phone to fix the issue but no results! I have an iPhone 11, am using version 8.6.30.968 of Spotify