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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (28%)
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Sign in (27%)
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Playback Issues (24%)
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Buffering (19%)
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Audio Quality (3%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Buffering | |
 Toronto |
Audio Quality | |
 Mexico City |
Playback Issues | |
 Seattle |
Buffering | |
 Salvador |
Buffering | |
 Guayaquil |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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alex
(@Alexandria24175) reported
Hey @SpotifyCares I see you still haven’t fixed the issue of: I’ve DL a postcast to my phone but when I’m on spotty cellular or wifi if doesn’t connect and play? Tells me maybe it’s not actually downloaded and I’m using cellular. Thanks for using my data and destroying my battery
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𝓵𝓮𝓲𝓪🦄
(@leiasrnsen) reported
@SpotifyCares your app won’t play ANY song, as soon as i press in the song or change song it just sits there nothing happens i’ve tried closing the app, restarting my phone, logging in and out etc… PLEASE fix this problem
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Dozie Godwin
(@Dozziiee) reported
@SpotifyCares I've responded. I have this problem every month and it's annoying.
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alex
(@Alexandria24175) reported
@SpotifyCares Like I said we’ve already been through this and you haven’t fixed the issue
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tricon⚔️
(@hausofgagaicon) reported
@SpotifyCares there are problems with the listening history. have not been updated for 2 days.
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stxdz
(@stxdz_) reported
@SpotifyCares it down on Xbox I restarted my Xbox and reinstalled the app
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𝑔𝑒𝑜
(@oneshotdua) reported
@SpotifyCares The issue is songs sometimes playing with no audio coming out, doesn’t seem to be an issue with my device as other apps working fine
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Dozie Godwin
(@Dozziiee) reported
I've tried to use 5 different cards to pay for my @Spotify but it never works. Every month is a struggle and I'm tired. @SpotifyCares please fix this problem.
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Amelia || Graph
(@Graphoniac) reported
@SpotifyCares sent. thanks! this has been driving me batty, and I tried the support community but it kicked back an error that wouldn't let me post so I raged here><
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kk⁷⚖️ | ia
(@jinficent) reported
@SpotifyCares Dude just respond to my dms as well??? I've been having the same problem!!!
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Joneigh Que’
(@jonnyktweets) reported
Yo @SpotifyCares can I get some help getting into my premium account? It used to be tied into my fb login and now just won’t let me access it. No clue how to get back in and was billed for premium earlier this month so the account should still exist. Hit me up!
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JaredLi
(@ilderaj) reported
@SpotifyCares iOS Spotify app does not connect to the server via cellular network. Wi-Fi is fine though. Please help.
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chump
(@harryt3pp) reported
@SpotifyCares Just tried using 4g instead, same error
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Alex
(@Ash_RLC) reported
@SpotifyCares Hey! Are the servers for playstation users having some problems?
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Saif 🙎🏾♂️
(@sxifster) reported
@sachinbahal @SpotifyCares yeah I’m having the same problem
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Aaron J Smith
(@CulturalSavage) reported
@SpotifyCares Hi. I'm having trouble varifying the address on my wife's account so we can use Duo. Can you help?
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Adina Ⓥ COLORATURA
(@mulberrypilots) reported
@SpotifyCares my recently played artists and songs have not updated in over 12 hours, and i’m not listening on a private session. this had been a ongoing issue for several days now, please fix this
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kk⁷⚖️ | ia
(@jinficent) reported
@SpotifyCares I'm having the same problem could you just respond to my dm which i sent
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Tucker
(@tfruge13) reported
@Bateman_37 Wow @SpotifyCares clearly promoting Welter to text/tweet and drive to diagnose the issue. Very dangerous. @POTUS please take care of this
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Lokmister
(@L0kmister) reported
@SpotifyCares There’s nothing you can suggest that either I’ve tried or other people with these exact same issues haven’t. It is a fundamental problem with the ps5/4 app. The app needs to be fixed. Having to completely delete and log out of every device randomly should not happen.
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Lokmister
(@L0kmister) reported
@SpotifyCares And even if you could suggest ways to solve a problem there are like 20 more that ALSO need to be solved.
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𝐬 𝐬 𝐬... 🍬
(@LGagaMonster91) reported
@SpotifyCares there are problems with the listening history. have not been updated for 2 days.
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♡⁷
(@jeonrpzy) reported
@SpotifyCares Yes they are and I've already email to your customer service regarding this matter but my previous streams are still not counted. I've done everything, from uninstalling to installing the app again, check the private session, clear data, log out and logging in. But no progress.
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👑Purrita👑
(@purritaforrer) reported
@SpotifyCares Seems to be working but before that the glitch that happens is the music would speed up and slow down without me even touching it.
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Alien from Pedestria
(@Manxiemaniac) reported
@SpotifyCares why do two or three adverts play simultaneously whichever device I use? Only a problem the past couple of weeks.
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Kanji is B00tyMa$ter6969
(@KanjiLikesBoys) reported
@SpotifyCares @SpotifyUSA @Spotify Have I mentioned how incredibly frustrating the new UI is? All the various forms of content always being in one list on the home screen is bad. Having to prune down the list by choosing the type of thing you want is terrible.
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alex
(@Alexandria24175) reported
@SpotifyCares We’ve already been through this. How about you fix the known problem on your end
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Tae tae
(@baby_bear_tae_) reported
hi @SpotifyCares my account got automatically logout from my device and now i can't log in cause i don't remember the password. I'm trying to recover my account through email but that's not working either
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Clay
(@CPacelli) reported
@SpotifyCares Spotify app not working on Sony Bravia Android TV. Deleted and reinstalled app. Restarted TV. All other apps on TV are working properly. Getting two errors, one says no network connection, the other is b4892d7ffb1248b0be9b94de097e2568. Please advise!
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ʕ •ᴥ•ʔ
(@_SorryImSarah) reported
@SpotifyCares @Whalien_52hrz i have the same issue and have done all the steps and nothing has changed. it’s been 3 days.