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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Playback Issues (28%)
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Errors (26%)
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Buffering (22%)
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Sign in (18%)
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Audio Quality (6%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Falling Waters |
Errors | |
 Barcelona |
Errors | |
 Poznań |
Playback Issues | |
 Santa María Chimalhuacán |
Playback Issues | |
 Winnipeg |
Sign in | |
| Jacksonville |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Termini
(@TerminiMike) reported
@SpotifyCares I upgraded to family plan, however the invite link keeps coming up with “There was a problem try again later” can you please assist? Thanks
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moham
(@7rrings) reported
@SpotifyCares i made a playlist for my cat using your service and you added a spanish song about dead cats on the playlist,, this is unacceptable
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💽eorge 🎨ang
(@setups) reported
@SpotifyCares I understand it's your policy to play ads on some podcasts. That policy is my issue. I use spotify for rogan, I can find another platform for music. Please understand that it's completely irresponsible to charge people and feed them ads. The policy needs to change.
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Agent Mickey
(@AgentJungMickey) reported
@SpotifyCares Yes the app works properly when starting the device, but once I close it, I can't re-open it. It's not usual right? I had this issue before and searched for solution which told me to remove and re-install, but this is happening again.
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lina
(@taeildolls) reported
@soloisttaeil @SpotifyCares @SpotifyUK Hey I have got the same exact problem. I’ve been streaming A beautiful human being by Taeil all week long but its nowhere in my repeat playlist
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Michael Alberto
(@MiguelAlbertoYT) reported
hey @SpotifyCares im having issues with payment
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le_tauri
(@le_tauri) reported
@SpotifyCares Hello, I cannot login onto my account on mobile, asked to get a password reset but the email is not coming through despite using the same mailbox daily. Any tips? Thanks!
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bianca
(@bianca95853004) reported
@SpotifyCares Hi, I recently got the Spotify Premium Duo subscription. It works for me, but when I try to send the invite to the other person they can't accept it. They get a prompt saying "There was a problem. Please try again later" right when they click Accept Invite.
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Elizabeth Hudson
(@_elizabethudson) reported
@SpotifyCares Just forget about it. It’s obvious that my tweet wasn’t truly read. I will just keep googling and see if you ever fix this issue that people don’t like. Otherwise I love Spotify!
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Alex Rocca
(@AlexDRocca) reported
from
Manhattan, New York
@SpotifyCares Hi - The issue is that Spotify literally does not have a native Spotify app to support the new Apple Silicon Macs as mentioned in the above thread. My email address will not fix this; your developers have to make the app. The existing Mac app runs slowly on the new Apple M1 Macs.
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hohum
(@hohum3001) reported
@SpotifyCares I may do later, but having a really busy day today. I am the one using NextDNS so IFF they're causing the issue, it's not really your problem to solve. But I recommend you to be aware of the service if you aren't already.
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Ryan Bohn
(@rybohn) reported
@SpotifyCares The way ur platform handles billing, PWs, and plans has got to be one of the worst in the business. ZERO flexibility. Changed banks, had to update billing, only to end up ruining my entire family account. Might as well start from scratch with another service. Recos?
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Adam Barry
(@AdamBarry81) reported
@SpotifyCares hi is it possible to talk to someone about an issue?
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DJT
(@DJT24203667) reported
@SpotifyStatus operating on a Google pixel 5 and songs skip to the beginning or next song!? I've cleared cache/restarted/ signed out & in and re-downloaded the app, still not working!? What gives!?!
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Gabby_75👽
(@Gabby_957) reported
@SpotifyCares My brother and sister just switched admin control of our premium account and the link she sent me to rejoin our family plan brings up an error page every time I click it.
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Theresa williams
(@willAliofficial) reported
@captainamyy @SpotifyCares Hello I had this same issue with my account send a message to @great_ghosthacker on Instagram do this and thank me Later.
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Elizabeth Hudson
(@_elizabethudson) reported
@SpotifyCares Yes, I am. But I am not having an issue with shortcuts. Please re-read my tweet. I need a function turned off.
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Fabio Manganiello
(@BlackLight01) reported
@SpotifyCares is there anybody we can reach out to for issues on libspotify? It's been intermittently throwing UNABLE_TO_CONTACT_SERVER errors for weeks, and it's currently been experiencing ~5 hours of outage.
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CHANEL POISON
(@CHANELPOIS0N) reported
@SpotifyCares ive logged out on all my devices, cleared cache, offloaded & deleted apps, restarted all of them, reinstalled the apps, still there. could it just be a me issue because i feel im the only one thats having it as ive done every solution avaliable
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Filmbarátok Podcast 🎙️
(@FilmbaratokPod) reported
@NGPpodcast @SpotifyCares We face the same issue. As I see on twitter there must be some general problem
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sarra
(@sarrakrd) reported
@SpotifyStatus my spotify has been down for the past 2 days. i have spotify premium and none of my music plays, online and offline. can you help me?
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Tech_Geek97
(@Tech_Geek97) reported
@SpotifyCares Libspotify seems to have been down all day. Is this an outage or has it been taken offline?
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Amy Whitsell ⍟
(@captainamyy) reported
@SpotifyCares my account was hacked and I’m unable to log in, I need to cancel my account bc I’m still paying for it even though I can’t login and use it
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Jose Guerra
(@josguerra99) reported
@SpotifyCares Family members can't join my family plan, It always shows an error message @Spotify
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Bones
(@animal_rap) reported
@SpotifyStatus trying to get my wife invited for our duo account and keep getting an error page. she can't even input her address. even the help page on the error page gets a 404.....
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Mad Dog Crypto
(@maddogcrypto) reported
@SpotifyCares I'm told by @audioprosound that Spotify Connect is down. No mention of it by Spotify Status. Any update?
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Conor Wynne
(@ConorAWynne) reported
.@SpotifyCares Signed up for Spotify Duo Premium but when sending the link it displays the message 'There was a problem - please try again later'. Will the service be available to set up soon?
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💽eorge 🎨ang
(@setups) reported
@SpotifyCares Technical issues can be addressed. I'd be much happier if you could remove ads from a paid subscription service. I don't think spotify understands what a spit in the face that is. Let alone the fact there are more ads now than before. Fix that issue please.
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Eggsko Baaars
(@EggsOhmi) reported
@SpotifyCares Looks like it fixed itself somehow, earlier this morning i kept recieving errors on the app and accessing it from a web link. Thank you for the response.
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kurs☁️
(@kurs_0) reported
@SpotifyCares Hi, I've been having this problem where sometimes the songs downloaded all disappear and I have to download 44gb worth of songs again and again. It happened three times this two weeks and the month before happened around five times. any help pls Thanks