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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Problems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (29%)
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Sign in (29%)
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Playback Issues (26%)
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Buffering (15%)
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Audio Quality (2%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Playback Issues | ||
| Audio Quality | ||
| Buffering | ||
| Errors | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Jeffrey Platts
(@JeffreyPlatts) reported
.@SpotifyCares I have emailed you and also tweeted several times and sent several DM’s. No reply. Please respond. My playlist keep getting taken down!!!! @Spotify @SpotifyUSA
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shea woon
(@seunxo_) reported
@SpotifyCares Okay no problem
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AntiHero
(@St_AntiHero) reported
@SpotifyCares why tf do you keep changing my Home Screen to abominations, now we get the biggest boxes ever seen with potato resolution images and videos. This sucks and looks terrible, I cannot believe this idea went through (iOS 16.3.1)
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✨
(@cln_xo) reported
@SpotifyCares Just to continue on from this - it’s… awful. I hope you’re reading everyone’s feedback because it’s not going down well. It’s so hard to find anything or discover new music/playlists. I don’t want to scroll for ages. It’s too busy. This isn’t tiktok 😭
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grotesque & arabesque
(@hiiambo) reported
@SpotifyCares is the developer portal broken? i keep getting asked to accept the new TOS but it erroring out with sending the data.
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Mårten
(@marteneriksson) reported
SPOTIFY WHAT HAVE YOU DONE!? Your new Home page is utterly terrible on phone! 🥵 Random big full screen crap suggestions! 🤢 Where is the nice overview with side scroll? Where’s the genres, my AI mixes, themes, moods, artists? @SpotifyCares ? Clearly can’t care?
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Tarheelfan2021
(@tarheelfan2021) reported
@SpotifyCares I can't login to my Spotify account
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R o u n a k
(@itsme_aliul) reported
Why song queue not working for searched songs ??? Now when I search and play a music, it stops after the song ends but before when a song ends a another song starts by queue... @Spotify @SpotifyCares
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Hip Hop
(@OneTwoOneTwo) reported
Spotify's search function is crazy broken. I can type in an exact song name and it won't even list it the results. How @Spotify @SpotifyCares
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Holly Indence
(@h_i_From_Here) reported
@SpotifyStatus @SpotifyCares Still not working on Sonos. Third day of three second into with 30 minutes if silence in between. I have reset every device in my household despite your service being the only sporty one.
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@staustellsimon@infosec.exchange
(@staustellsimon) reported
@Paul_Reviews @SpotifyCares At my place of work, we have a travel booking system that appears to use a virtual card for every transaction, seems like a good idea to me to prevent or track down stuff like this
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Adam Barry
(@AdamBarry81) reported
@SpotifyCares Can you please help me with the constant problem of the shuffle feature only playing the same songs from a playlist with over 300 songs on. How can I solve this? If you can't play random on large playlists why offer that feature?
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Paul Moore
(@Paul_Reviews) reported
@DanGree87579733 @SpotifyCares I doubt it's Royal Mail; the letter wasn't opened/damaged in any way. It could be an issue at Starling, though unlikely. More likely a card slurping JS somewhere.
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AR-Ray💜
(@btsarmy316jk) reported
Hello @Spotify @SpotifyCares. The wrong profile has been credited for My Universe (SUGA’ remix). Please fix this issue as soon as possible so the correct artist can receive credit for his work
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Hip Hop
(@OneTwoOneTwo) reported
Spotify's search function is crazy broken. I can type in an exact song name and it won't even list it in the results. How @Spotify @SpotifyCares
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Adrian EG
(@AdrianE77588054) reported
@SpotifyCares No, I’m talking about in just playlists, I can’t do that on mobile, so I’m not sure if that’s a problem with me or just some other thing
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Stephanie Puriri
(@PuririStephanie) reported
@SpotifyCares I’ve been charged for Spotify premium for I don’t know how long…..but I didn’t sign up. I don’t have access to premium either, yet have been paying for the service. I would like a refund.
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Alyssa Leiby
(@MayBMildred) reported
@SpotifyStatus Is Spotify down? Can't get it to stop pausing my music no matter what I do.
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Risto L
(@Risto_L) reported
@SpotifyCares Just FYI, this new UI with huge icons is terrible.
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arLevi
(@ar_levi) reported
@SpotifyCares @ZTRON357 The issue still exists
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Tom Standaert
(@TomStandaert) reported
@SpotifyCares Alright, that seems to have worked, thanks. Had the issue both on my OnePlus android as my ipad.
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Shey Saints
(@SaintsShey) reported
@SpotifyCares Sent a dm. Been trying to update my payment method and it's been days!!! Tried PayPal, Visa, MasterCard all of which are active and I have no issue using on my other subscriptions or online transactions but Spotify is always showing payment failed! What on Earth is happening!
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n
(@tzdiary) reported
@SpotifyCares i have a problem logging into my Spotify account. it logged out all of the sudden and i can’t login, the email and password is correct but it kept saying it’s incorrect.
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The streets are the only hope for Justice
(@A_Trak) reported
@SpotifyCares no problem, I have an Iphone 13, iOS 16.3.1 I will DM momentarily
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Robert Shirley
(@jukenroll) reported
@SamsungMobile I have been trying to sort out an issue with @SpotifyCares where a lot of the thumbnails for certain playland are not being shown. After troubleshooting it Spotify strongly hinted this was a Samsung issue. Are you aware of the issue?
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Sergey Gavrilyuk
(@gavrix) reported
from
Newmarket, Ontario
@SpotifyStatus are you guys having a problem again? Not connecting to any device at home having built in Spotify, only airplay works.
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Avoid Men who don't like Hugs
(@PortamentoCurve) reported
@Spotify @SpotifyUSA @SpotifyCares I use spotify on PC/laptop/tablet/phone 1. On the phone I cannot sort a playlist using duration - 2. Why can we STILL not search a label on any device? The site is error-ridden Hire me to cross-check/edit classical Thank you
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random guy asking questions
(@grassmaskguy) reported
@Spotify @SpotifyUSA @SpotifyCares you guys are so trash I made a tweet like this and you guy's have the worst customer service, why is there only one pod cast I can't listen to and why does your support suck so bad, this is 200% why if never spend money on you ******* garbage
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Avoid Men who don't like Hugs
(@PortamentoCurve) reported
@SpotifyCares I use spotify on PC, laptop, tablet, & phone A musician, I use a huge library on the program 1. On the phone I cannot sort a playlist using duration - 2. Why can we STILL not search a label on any device? The site is error-ridden Hire me to cross-check/edit classical Thank you
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/dev/
(@racoon_mattata) reported
@SpotifyCares check this. Spotify asks me for my opinion. It says it is important. I am unsatisfied with the service and I think it is a way of giving a feedback before just canceling it. In the end the questions are: what's your age and who lives with you!!! That's how they care