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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (32%)
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Playback Issues (23%)
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Sign in (22%)
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Buffering (20%)
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Audio Quality (4%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg |
Sign in | |
 Jacksonville |
Errors | |
 Guayaquil |
Audio Quality | |
 Miguel Hidalgo |
Playback Issues | |
 Vienna |
Buffering | |
 Versailles |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Hbomb
(@elhombresam) reported
@SpotifyCares Man come on seriously, just launch a new update that fixes your problems. You’re not a Dell Call Center.
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Turducken Stephen
(@SHGrove90) reported
@SpotifyCares I can’t get lyrics to work and I followed the steps. I swipe down and there’s nothing there.
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Ichtakiita
(@ichtakiita) reported
@SpotifyStatus @SpotifyCares Nope web page not working....
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Enver ✨ | SOLAR POWER
(@enveregemen) reported
Both Lyrics feature and Storyline feature isn't working for me and many people had them for a long time. It's something about my account because if I login to my account on an another device the features doesn't appear there too. What should I do ? @SpotifyCares @Spotify
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Lin Hunnicutt
(@majorshouse) reported
@SpotifyCares This is twice this week that Spotify has been broken, and a little frustrated with it.
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Mikhail Golub
(@golub) reported
@SpotifyCares Clean reinstall didn’t work and the crashing continues. There’s once again problem on your side as several months ago when app crashed for two weeks.
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Stephanie Obieroma
(@stephobieroma) reported
@SpotifyCares I have the lyrics, however the share button is not available? Is there an issue with the app? Thanks.
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Zeke
(@freakthezeke) reported
@SpotifyStatus @SpotifyCares Still receiving an error that my email address and password are incorrect. Then I receive an email link to access my account and asked to sign up for premium service. Already a premium member
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where it truly lies
(@saappey) reported
@SpotifyCares am i the only one who don’t have the spotify lyrics feature? canvas is not working too! help me 😭
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Drew 🕯
(@allblacktuxedos) reported
@spotifysuport @Spotify @SpotifyCares Lmao when you’re own website acknowledges there is an issue with iOS spotify before you like nice
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Tina
(@barbiesetter) reported
@slayggot @SpotifyCares I’m having some personality problems today Spotify, excuse my other account.
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Maciej Maciejewski 🏐
(@Maciej_Gorzow) reported
@SpotifyCares I did it but problem is still.
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tamalama (taylor’s version)
(@tamalamaaa) reported
@SpotifyCares Did that before tweeting, did not fix it. However the issue seems to have been resolved now!
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Janey van den Broek
(@Janey_vd_Broek) reported
@SpotifyStatus It still keeps stopping and shutting down
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Muhammad Nurhan Danish
(@nurhandanish08) reported
@SpotifyCares Hello there why I can't play my song? I have something problem on my laptop.
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Casey Bottensek
(@KA1865casey) reported
@SpotifyStatus @SpotifyCares Still kicking me out of playlist and I’ve updated and then deleted and reinstalled the app still shutting down and closing the app
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Even
(@EvenMilla) reported
@SpotifyCares I got an invite to buy car thing today but when I try to click the link it says they arent avaliable. I clicked on the link about 2 minutes after I got the email on my phone so I don't think that is the issue Its now been multiple hours since i got the email :(
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🦦
(@calistarry) reported
@SpotifyCares the lyrics feature is not working for me :(( is there any reason why?
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Blake Williams
(@BoyCalledBlake) reported
@SpotifyCares When you say ‘slight hiccup’ you mean leaving millions of laying customers without music? Not exactly a slight hiccup. Can you please allude to what the problem was and if there is a chance it will happen again?
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Andy Lovell
(@andylovell1) reported
@SpotifyCares It seems to have corrected the problem! Thank you!
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Troy
(@troyspradlin7) reported
@CoachJ_White @SpotifyUSA @SpotifyCares It did that for me on one I made also. Shut my phone down an started back up an didn’t have a problem. What gets me is you pay for premium an still have that BS!!
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Rebekah Schwartz
(@StarryEyed927) reported
@SpotifyStatus @SpotifyCares I cleared the cache and that fixed the issue for me.
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Ximena
(@ElXimena1) reported
@Spotify @SpotifyCares had me thinking my AirPods & phone were broken lol. It’s just the app apparently
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Sweet Mermaid
(@SweetMermaid007) reported
@SpotifyCares I just replied. I'm still having the same problem.
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Enver ✨ | SOLAR POWER
(@enveregemen) reported
Both Lyrics feature and Storyline feature isn't working for me and many people had them for a long time. It's something about my account because if I login to my account on an another account the feature doesn't appear there too. What should I do ? @SpotifyCares @Spotify
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Adam Millett
(@relief206) reported
@SpotifyStatus @SpotifyCares Still not working at all
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Betty BB
(@BettyBB14) reported
@SpotifyCares For days I’ve had the issue of Spotify crashing or stopping playing around 10-15 seconds into a song. I’ve cleared the cache, uninstalled and reinstalled it, changed playback settings, followed tips I’ve found on Spotify support boards and nothing has fixed it
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Paul T Lewis
(@PaulTLewis1) reported
@SpotifyCares Is anyone else having issues with Spotify staying open today? Kept shutting down during my run, I was forced to listen to Ballroom dancing at 165 bpm on Amaz0n Music! Fix it please!!
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Ian Stone
(@istone48) reported
@SpotifyStatus having major issues with Spotify this morning, either stops 10 seconds into a song or plays a song or so & then stops?
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Glenn Wagner
(@gwag23fire) reported
@SpotifyCares Still not working…I can’t even download the Spotify app in the App Store @SpotifyCares