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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (32%)
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Playback Issues (23%)
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Sign in (21%)
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Buffering (19%)
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Audio Quality (4%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg |
Sign in | |
 Jacksonville |
Errors | |
 Guayaquil |
Audio Quality | |
 Miguel Hidalgo |
Playback Issues | |
 Vienna |
Buffering | |
 Versailles |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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ferbard
(@ferbizy) reported
@SpotifyCares Spotify sessions not working
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Jag Rahada
(@Jmatraa) reported
@SpotifyCares @dat1fanatic Having the same issue. Group session not working
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Ellie Griffiths
(@elliegwriter) reported
@SpotifyCares @jamiewi83611922 Still not working 😭
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JFP
(@JoaoRicardos) reported
@SpotifyCares @jamiewi83611922 Same issues here
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matte rochford
(@matteroch) reported
@SpotifyStatus @SpotifyCares Still down for me, can't log in. Have reinstalled. Next steps?
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jade 🤷🏻♀️
(@jadevanessa_) reported
@SpotifyCares Sorry, I cannot log in with my email and password? That’s the problem? I have tried a different device and it worked fine. I am not able to try wifi until 10pm. It has been happening since around 1pm today
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Flynn Thomasson
(@FlynnThomasson) reported
@SpotifyCares My Spotify won’t let me login, wont let me create another account and the links don’t work
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JustFerqklin
(@FeraklinJust) reported
@SpotifyCares I've been having some problems with playlists being blanked out When i try to play a song thru a playlist it wont work and says this content isn't available ;-; The only way to play playlists is by double clicking them on the pc spotify app and using next and prev
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Joey Belcastro
(@joey_belcastro) reported
@SpotifyCares My songs are all greyed out and will not play on mobile data (all my other apps work fine and so does internet searching). Once connected to wifi they become normal again, but I would like to fix this issue so I can continue to use spotify out of home
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Jag Rahada
(@Jmatraa) reported
@SpotifyCares Spotify group session is not working.
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Natalie Kucharik
(@nataliekucharik) reported
@SpotifyStatus @SpotifyCares Spotify not working properly in NYC. Whenever I tap a song, it runs down my playlist to a few songs later in the queue. Then the song cuts out a few seconds in
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jade 🤷🏻♀️
(@jadevanessa_) reported
goodness @SpotifyCares has been honestly useless. Messaged at 3pm and have still only had 1 reply asking a question and then nothing. The problem persists and I have had to subscribe to Apple Music (gross)
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lisa mccormack
(@lisamccormack5) reported
@SpotifyStatus @SpotifyCares The app doesn’t appear to be working at all. Takes an age to open up, when I finally get in and try to play music it crashes - it won’t allow me to skip either and when I try it crashes. Never had any issues before but now it’s completely unworkable, what’s going on ?
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Omar García
(@OmarGarciaJ) reported
@SpotifyStatus @SpotifyCares Hi my Spotify is down, from 2 days ago was showing "no internet connection". I restarted and even deleting and reinstalling the app and now it won’t let me log in, I tried login with Facebook, email, sending a link and nothing works. Thanks in advance
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Charis Campbell
(@charis_campbell) reported
@SpotifyCares Hey team - couldn’t access online content. Re-downloaded app. Now can’t log in. Continues to say error. Tried to set up a new account. Another error. Have to use @AppleMusic 😢
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Andrea FitzPatrick
(@mango631) reported
@SpotifyCares I haven't been able to use Spotify for 3 days. I've updated it but it keeps shutting down 😱😭
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Krista Wise
(@nsttnsttnstt) reported
@SpotifyCares I connected to WiFi and it let me login. It’s only working when connected to WiFi. Which means I can’t use it normally cause it should be usable when I’m away from home too. Are you going to refund people for this month?
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Shari Hams
(@ShariHams) reported
@SpotifyStatus @SpotifyCares Mines not working
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🎄🎁Ho-Ho-Hojotohottie 🎁🎄
(@angelazzarra) reported
@SpotifyCares my premium account isn’t playing playlists correctly and shuffles, and then 5 seconds into the track the sound cuts out completely. No other program on my computer or in my browser is having this issue; I’m playing from a chrome browser
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mmaxxibon
(@mmaxxibon) reported
@SpotifyCares my spotify is giving me a failure message whenever i try to log in and when i get an email it says the code is invalid and before i did the login the songs are all greyed out
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🎴🦋🃏
(@__A_W_A_Y__) reported
@SpotifyStatus @SpotifyCares Group session not working for me or my friend, we have reinstalled and restarted our phones. Nothing works
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Maggie Gedemer
(@megedemer) reported
@SpotifyCares @Spotify anyone else having issues with their Spotify not working like it should? We're having issues using it both on our tv and on our @Sonos speakers. Offline playlists are working fine, but anytime I have to be connected to wifi, it's not working.
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ROCÍO
(@erreoceio_2) reported
@SpotifyCares @loveffool No, not working!
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Cam Lewis
(@CamLewis87) reported
@SpotifyStatus @SpotifyCares I can’t get a new login link with my app, I’ve uninstalled it and reinstalled it several times, it’s not working anymore
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Rayn Dela Cruz
(@DCruz1N) reported
@SpotifyCares Still need help. Having the same issues others reporting. Greyed out songs and I able to log in despite resetting password. Link also not working
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ezra
(@hw4lip) reported
@SpotifyCares My playlists showed that my songs were offline even though I was able to shuffle it. I logged out to attempt to solve the issue but I now I can’t log back in, please fix this
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Ashley Jones
(@AshleyJ77124050) reported
@SpotifyCares why do I have to setup an account to contact customer service? I have an unauthorized charge and need service.
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SorryNotSorryOkayIAm
(@metadamame) reported
@SpotifyCares Still having the issue with no login or songs playable when not on wifi. Have reset password and turned on and off. iOS 15.0.2, iPhone SE. Have dm’d 🤞
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🌻🌹Kesha🌹🌻
(@AvalanDisaster) reported
@SpotifyCares I’ve been having issues now for about a week. I will be listening to a song & click to play the next song on my play list and it won’t play. So I will go to the next song & it’***** or miss whether that song will play or not. I’m about to cancel my subscription
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Kiki
(@minoulechaton) reported
@SpotifyCares So many have similar issues - the app only working on wifi, podcasts and playlists greyed out, logging out/reinstalling only to find they can’t log back in - why are individual users having to do frustrating troubleshooting steps? Spotify need to fix something.