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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (41%)
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Sign in (30%)
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Playback Issues (21%)
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Buffering (8%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nevers |
Sign in | |
| Saint-Médard-en-Jalles |
Sign in | |
 Zapopan |
Playback Issues | |
 Miami |
Playback Issues | |
| Manalapan |
Sign in | |
 Madrid |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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kayla horswood
(@kayla_horswood) reported
@SpotifyCares Bruh how do you tweet this at the exact moment the feature is broken
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Approaching Cronehood
(@SalzSez) reported
@Spotify @SpotifyStatus @SpotifyUSA what is going on with artist radio stations? Get error message that they are removed or private this morning.
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Nate Morehouse
(@zapkapow) reported
What an utter waste of time working w/@SpotifyCares on an issue with my daughter's @Spotify app. 6.5 hours(!!) on chat, transferred 4x mid conversation to new agents (+ 1 agent ghosted us). Ended up figuring it out on my own (a VPN issue, which not a single agent asked about!) 😑
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heddy edwards✨
(@heddyedwards) reported
@spotifyartists @SpotifyCares my artist radio disappeared today and can’t be accessed through any link. is the radio feature down? not sure why that would have happened. thank you
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Lobster
(@Lobster93206613) reported
@connorfarrell09 @SpotifyCares my account also had similar issue, till john_hackx helped me out. you should hit him up on ig.
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Sarah Jarvis
(@SarahLJarvis) reported
@SpotifyCares troubleshooting and finding help is impossible on your platform. I need to speak to a human. Having issues with the family members page, not able to add or change.
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soulbreakfast
(@soulbrkfst) reported
@SpotifyCares some specific songs i have in my library (downloaded,liked) won’t start the playback. alternate solution is starting the playback of any other song back and forth with the one which is not working. it is very annoying and i don’t know whats the deal with that
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Joe Quintal
(@joequintal_) reported
Something is not right with Spotify today. @SpotifyCares, I’m unable to load daily mixes and artist/song radio on iPhone and the Windows desktop app. Looking at other tweets it seems to be a platform-wide issue.
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•Iset Estela•
(@svnthdimension) reported
@AskSpotifyStars @SpotifyCares my song radio option has disappeared. In doing some online research, I see this is an ongoing and known issue. How do I fix it?
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SpectreSaunders
(@SpectreSaunders) reported
@SpotifyCares One of my playlist keeps getting false reported and taken down... The playlist breaks no rules or terms of service. I've spoken to customer care a few days ago & they essentially did nothing. What can I do?...
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Toni Travis
(@deandratb) reported
@SpotifyCares Recurring problem where the web player pauses itself while I'm listening, or goes silent while time keeps ticking forward. Both podcasts and music, multiple times in the same session. Closing and reopening the player fixes it but not for long. Is this a known issue?
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Rachit Yadav
(@yrachit02) reported
@SpotifyCares @spotifyindia There is some issue with the desktop app after the recent update. Not with all songs but when some songs start, it gets stuck onto the same 2 seconds of that song infinitely until I click some other button. Please fix this.
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Maui
(@mauilumine) reported
Hi @SpotifyCares my spotify is not working properly. When I play songs in a playlist it plays it but after one song it will play in another playlist and it goes to one playlist to another. Pls help me <3
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Rachit Yadav
(@yrachit02) reported
@SpotifyCares I just tried that and even restarted my WiFi but that didn't fix the issue.
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Delmain
(@trollin) reported
@SpotifyCares It's happening in both the app and on browsers. I don't see how reinstalling the app is going to fix anything on my browser. This is clearly a backend issue. The API is returning 404 for the playlist ID.
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Sam13
(@Sam13F4LR) reported
@SpotifyCares Hi, tried that, didn’t fix the problem.
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Cʜᴀᴅᴅɪᴄᴜs™ 💀🖤
(@ChaddicusIX) reported
@SpotifyCares @skybones23 I'm having the same problem. I had a few song radios saved to my library, had a couple downloaded, & today trying to open some of them gets me this. the songs they're based on are still up, but the song radio is gone or inaccessible (1/)
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Swoll Fo Nothin
(@OldHotness) reported
@SpotifyCares what is the point of paying for your service to purposely avoid commercials only to get hit with commercials I cant skip past in certain podcasts?
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Geremy
(@Geremy29340983) reported
@SpotifyCares Funny time to advertise this feature because it’s currently broken :)
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Kristy
(@MetalMaidenKris) reported
@SpotifyCares Why can’t I get a human to resolve my issue? I signed up for the student plan, was approved. When I try to put in any payment form (I’ve tried multiple) it gives me an error message. I see someone else in your community posts have mentioned the same issue.
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KOKKIVO_PHYGITAL
(@KokkivoPhygital) reported
@SpotifyCares I did that yesterday when I had to download spotify and sign in again still the problem persists , before it was the same with one plus 7 , its still the same with one plus 9rt .
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C H E R R Y D E E ™
(@cherrydee_beatz) reported
@SushiWondering @SpotifyCares Yoo they don't even care about anybody I was having same issues for the past few weeks until a guy here recommended me to @whitehatjason who fixed my account
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M.O.B. Trey aka Don Santiago
(@OfficiallyMOB) reported
@SpotifyCares I've filled out this form before but it didn't actually have the specifics of my problem or how to correct it
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uShubby.
(@u_Shubby) reported
@SpotifyCares It's really frustrating to still have an issue with playing music offline, after having all the troubleshooting steps completed as suggested on the website.
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Kristy
(@MetalMaidenKris) reported
@SpotifyUSA Your @SpotifyCares is not helping me at all. I need my issue resolved. I have tried multiple payment options and keep getting the same error. I’ve also tried different devices, incognito, etc. Nothing words. I need a supervisor who can actually help me
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SpectreSaunders
(@SpectreSaunders) reported
@SpotifyCares One of my playlist keeps getting false reported and taken down... The playlist breaks no rules or terms of service. I've spoken to customer care a few days ago & they essentially did nothing. What can I do?
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Skylor Kistler
(@skybones23) reported
@SpotifyCares This is LITERALLY what is NOT working!
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Jesse Murdock
(@jsmrdck) reported
@SpotifyStatus hey Spotify! It’s really hard to logon sometimes ):< I like to login on my work computer, my phone, my iPad, my laptop … ( I only use one at a time) Basically I like to take Spotify with me… the error I get is “email not linked to an account” what the heck ):
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Cʜᴀᴅᴅɪᴄᴜs™ 💀🖤
(@ChaddicusIX) reported
@SpotifyCares @skybones23 I tried removing the problem radios and going back from the song, but that netted the same result. I completely closed and relaunched the app, and that didn't help either. other Spotify official playlists are fine, and I did encounter 1 radio I had saved that still works (2/3)
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Delmain
(@trollin) reported
@SpotifyCares Are artist radios broken for everyone or is it just me? I tried on Android and two different desktop browsers but I'm getting "playlist deleted" or "playlist didn't exist"