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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Problems in the last 24 hours

The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Spotify Outage Chart 02/05/2023 09:55

At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spotify users through our website.

  • Errors 45.82% Errors
  • Playback Issues 24.56% Playback Issues
  • Sign in 19.95% Sign in
  • Buffering 7.01% Buffering
  • Audio Quality 2.67% Audio Quality

Live Outage Map

The most recent Spotify outage reports came from the following cities::

Loading map, please wait...
FranceIllzach Errors
MexicoPuebla Playback Issues
MexicoMexico City Playback Issues
United StatesAltamont Errors
ArgentinaBuenos Aires Playback Issues
MexicoTlalnepantla Errors

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:
  • Mrs_Oetman1001 Ciarrah May (@Mrs_Oetman1001) reported

    @Itss_Suziee @SpotifyCares Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

  • RAeClPZYiY2wb5V Cullen (@RAeClPZYiY2wb5V) reported

    Hello @Spotify @SpotifyCares, Another artist’s album wrongly appears on SUGA’s Spotify profile called ‘bhojpuri DJ Remix, Vol.1’ which doesn’t belong to him. Please fix this issue. Thank you.

  • TLaff666 San Diego Tijuana Collins🍊🇺🇦🇨🇦🇩🇪🇮🇪🇳🇱 (@TLaff666) reported

    @SpotifyCares Mine is down.

  • mer_ofbts mer (@mer_ofbts) reported

    @SpotifyCares I have a problem in sp, when a song is seconds away from finishing, before it finishes another song starts and the same thing happens again. I have noticed that this only happens in the playlists that sp makes me special, can you tell me how to fix it? +

  • mer_ofbts mer (@mer_ofbts) reported

    Please tell me how to solve this problem, it is very annoying @Spotify @SpotifyCares

  • mer_ofbts mer (@mer_ofbts) reported

    Since this afternoon I'm having problems with the sp, a song when it gets close to the end sounds very low, then it doesn't even finish, but another one starts and it sounds above the song that was playing + @Spotify @SpotifyCares

  • Cantbelievelt Mark (@Cantbelievelt) reported

    @SpotifyCares Hey spotify support, ive seemed to be locked out of my account. I cannot access the spotify website or client. I get the following error on the website. I was on a 3 month trial. Error: Forbidden Your client does not have permission to get URL / from this server.

  • right_ny RightToNy (@right_ny) reported

    @SpotifyCares i'm using on pc client,I can't play music when i'm selecting music under artist page,it's only work on add to my own playlist is normal and can play.need help!! btw web and android is normal,only pc client have problem,I already have try reinstall and clear cache

  • DjSpanky843 🎧ᔕᑭᗩᑎᛕƳ🎧 (@DjSpanky843) reported

    @SpotifyCares please explain to me why I have 7 different devices and can't ****** login on a single one of them

  • codelnation Eddie (@codelnation) reported

    Don't fit what wasn't broken @SpotifyUSA @SpotifyCares @Spotify

  • MatsScheer Mats (@MatsScheer) reported

    @SpotifyCares Hey Spotify, I have had an Student account for the last two years and when I tried to verify for this year it didnt work and I'm only getting errors when logging in via my university.

  • PR32992770 P R (@PR32992770) reported

    @SpotifyCares @Spotify are you aware that offline mode with downloaded music is not working on the Apple Watch when the watch is not connected to the iPhone or to the network?

  • TexasTigerPaw TexasTigerPaw (@TexasTigerPaw) reported

    @SpotifyCares Help! My account logged off and I can not figure out my login info. I’ve had several email accounts and not sure which one is my current. I need my playlists back. How can we figure it out.

  • daveleask David Leask 💙 (@daveleask) reported

    @SpotifyCares Hi. I just got an email telling me my Spotify login has been changed. I didn’t change it. Can you help?

  • s1xersqueen scroller ™️ (@s1xersqueen) reported

    @Spotify @SpotifyCares The only way to contact Spotify for support is through Twitter. This is not ok. I shouldn’t have to come on a public platform and beg to receive basic customer service

  • s1xersqueen scroller ™️ (@s1xersqueen) reported

    @Spotify @SpotifyCares has no customer service phone number which is fully unacceptable. I’ve been locked out of my account and the only way to message them is by logging in….

  • BluNoodle CyberKidd (@BluNoodle) reported

    @SpotifyStatus @SpotifyCares 2/3/23 - Having issues loading albums and playlists, Spotify. Th page shows a "Couldn't find that playlist" error. Others have reported seeing the same on other websites.

  • SwaggboyXd blakeis_notcool18 (@SwaggboyXd) reported

    @SpotifyStatus spotify is not working when I go to my liked songs it says something went wrong

  • ShubboXD ShubboXD (@ShubboXD) reported

    @Spotify @SpotifyStatus server down??

  • MrBillySpicer Billy Spicer (@MrBillySpicer) reported from Winnetka, Illinois

    I see @Spotify is down again this morning? #spotify @SpotifyCares

  • DylanZodiac Dylan Boskovic (@DylanZodiac) reported

    @SpotifyStatus @SpotifyCares Spotify broken on ps4. All it can tell me is 'Something went wrong'. Can't see library or home screen, having to play everything through my phone which oddly still syncs to the ps4 app. Getting tired of all these issues on a paid service.

  • strange_geoff Geoff Strange (@strange_geoff) reported

    @SpotifyStatus No Spotify in London UK? Outage is being shown

  • thisischinaza chinaza (@thisischinaza) reported

    @SpotifyCares i've been logged out of the mobile app and can't login after multiple trials. i keep getting told something is wrong

  • fdevelop Artem Fursenko (@fdevelop) reported

    @SpotifyCares any issues ongoing? Spotify doesn't load, neither app, nor web

  • petarcze Petar 🇪🇺🇲🇰🇨🇿 (@petarcze) reported

    @Spotify @SpotifyCares Web player/Mac OS app are not working. Mobile app is not affected

  • noiser74 Noiser74 (@noiser74) reported

    @SpotifyCares I have access to my email no more and i can't reset my password to end my Premium account, how can i reset my password and login to my account? Thank you

  • _o_HdW_o_ HdW (@_o_HdW_o_) reported

    @SpotifyCares Thanks for the support. I have fixed the issue. Seems the address needs to be the same as added in spotify and not the actual address. #whoknew #whysodifficult

  • pzyccorecs PZYCCO (@pzyccorecs) reported

    @Spotify You better help people who have problem with their Spotify... @SpotifyCares

  • HarshCabbage Tarnished Pogg-Saron (@HarshCabbage) reported

    @SpotifyUSA @SpotifyStatus @Spotify why did my Spotify reset into Spanish? I lost all my music and playlists? Is something down on your end??

  • right_ny RightToNy (@right_ny) reported

    @SpotifyStatus i'm using pc client,I can't play music when i'm selecting music under artist page,it's only work on add to my own playlist is normal and can play.need help!! btw web and android is normal,only client have problem,I already have try reinstall and clear cache