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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (33%)
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Playback Issues (23%)
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Sign in (21%)
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Buffering (19%)
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Audio Quality (4%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville |
Errors | |
 Guayaquil |
Audio Quality | |
 Miguel Hidalgo |
Playback Issues | |
 Vienna |
Buffering | |
 Versailles |
Errors | |
| Cedar Rapids |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Paddy McPhillips
(@tsunamimor) reported
@SpotifyCares Can you please advise when your Android app will be fixed? The last update 8.7.20.1261 has some serious bugs as many people have noted below (buttons disappear, music stops playing, connect device not working). Maybe a rollback to previous version is needed?
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Isak Ernstig
(@IsakErnstig) reported
@SpotifyCares Can't you let me revert to the previous version of the app which worked, until you've solved the issue?
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theofficial_TLN #stillEuropean
(@theofficial_TLN) reported
@SpotifyCares Hi there. I'm having huge issues with the spotify app. Songs/podcasts keep glitching and pausing, whilst the 'Now Playing' screen has disappeared. Is there a fix on the way?
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Geoff Hernández R.
(@GeoffHernandez) reported
Hey fellas, @SpotifyCares, what's going with your app lately? It's so annoying, the newest issue is that Spotify starts to play the song but the gadget looks like nothing is being played. I have to close the app, and find again the song to be able to use the app. Not good pals.
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Jonstep42
(@Jonstep101010) reported
@SpotifyCares app keeps breaking the play menu, music lagging or stopping and queue randomly reset sometimes Usual steps not working (cache, force close, data & reinstall).
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Crispilicious
(@Vacant20051997) reported
@TheBoothBeast @SpotifyCares I have this problem too exactly, and a friend of mine also
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Spotify Live
(@SpotifyLive) reported
@BILLadelphia1 @SpotifyCares Hey Bill, we just sent an update via DM but please know our team is working to resolve your issue. When you get the chance, please check your email inbox for our response!
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Becky Wallis
(@PinkFluffyChic) reported
@SpotifyCares Yes it's on the latest version (last updated 5 days ago). I've also signed out, restarted my Phone and signed back in as you suggested to someone else that was having the issue.
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Csaba
(@Ratskull) reported
@SpotifyStatus @SpotifyCares I'ev started noticing latley when I play songs it glitches mid song ( I tougth it was the headphones it's not ) . Then I thought could it be im backed up whit payment no its not that . I checked if it was a data issue (no it isn't I downloaded songs I only play those ) .
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BEE
(@b4e4e4) reported
@SpotifyCares Yeah tried that it’s still not working
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Tengs
(@Pilates_Avoider) reported
@SpotifyCares Done that. Still not working.
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David Pheasey
(@LePhease) reported
@SpotifyCares Seems to just randomly start playing in the middle of the night. Possibly an android issue?
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FoureiraStreams
(@FoureiraStreams) reported
.@SpotifyCares I have a problem
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Charll
(@charllttv) reported
@SpotifyCares hello! I’m having really annoying trouble with the app while having it connected to my Google home device. I can’t choose my song a lot of the time, when pressing on the song I want, it just skips to the next song in my queue. This happens 90% of the time.
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phoomshrace
(@phoomshrace) reported
@SpotifyCares Hi there! I'm travelling at the moment & got a fraud alert on a card that I cancelled. Sadly its my auto pay for Spotify, which i didn't realize. They said it will be seven days for a new card, I'd hate to lose service while waiting tks
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Russ is a Bronco 🇺🇦
(@BroncosGent) reported
@SpotifyCares hi, the 'now playing' bar at the bottom keeps disappearing. Has been doing this for a week now. Looks like loads of people have had the same problem. What is going on please?
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Charles Calthrop
(@MonsieurChacal) reported
@SpotifyCares hey all the new stuff is great, but how about just some simple fixes? Like, the player on your app not working properly (not appearing on the screen)? Maybe get basic functionality before you give us all the stuff we never asked for.
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bonnie
(@bonniieeeeeeee) reported
@SpotifyCares concerts page won’t load at all but everything else is fine? Is that an issue on Spotify’s end or my end
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Bill Matz
(@BILLadelphia1) reported
@bortz_10 @SpotifyLive @SpotifyCares Yeah we’re gonna give it another shot because it’s a b2b with 9 games left in the season, but definitely looking into different platforms for the offseason/next year. If there’s ever any technical issue their support is completely nonexistent.
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MJMKeating
(@KeatingMjm) reported
@yovamend @SpotifyStatus Same problem...very annoying. Started a few days ago.
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Ryan Ruark
(@MdPensFan6687) reported
@SpotifyCares I have noticed that myself and many others are having issues with our Spotify cutting off mid song after being on for about10 minutes or so. Is there a problem occurring that is causing this issue? It has been happening for a day plus now.
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math
(@mathsnts_) reported
@SpotifyCares I didn't work 😭. I saw a guy discribin the same problem I am having in a samsung device.
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Sinead Ryan
(@SineadRyPiano) reported
@Eoin_Dineen @SpotifyCares I've been having the same issue and prior to that, when my phone screen went dark, Spotify would cut out altogether! That seems to have mostly resolved itself though
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James Gosnold and 3198 others
(@JamesGoz) reported
@SpotifyCares @coolhandtrew Hi, I've had this problem since Sunday too. Have tried those things. You have to force close the app anyway to get the now playing bar back. I think only noticed over wifi.
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Mister FF1
(@Captaindu77) reported
@SpotifyCares hello, I'm having issues with my spotify app on my Samsung Galaxy S10+. The app plays the music but I can't see the the player to skip song or to pause. It's also not on the notification bar, can you help?
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Fred Datema
(@DatemaFred) reported
@SpotifyCares can you please tell me why when i have canceled 3 separate times that you continue to process payment? And i now have to cancel another time. And no i didn't accidentally sign up again for your service. Please fix this.
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Jon Smith
(@TheJRSmith) reported
@SpotifyCares Thanks. Songs keep cutting out every few seconds so I've had to cancel and switch to Tidal. I can see from your mentions I'm not the only one experiencing these problems.
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math
(@mathsnts_) reported
@Captaindu77 @SpotifyCares I am having the exact same problem with my Galaxy M51, did you get a solution?
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paul
(@seoulkol) reported
@marieclaire898 @SpotifyCares mind sharing the link of your playlist? :( contacted spotify cares via dm and i still didn’t get a reply from them. their customer service sucks big time! lol
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Mystique🕷🌬
(@MomsMilker5) reported
@SpotifyCares Earlier this morning i was having a problem logging in for about half an hour and nothing was loading. But i tried it a little while later and its working fine now.