Starlink Outage Map
The map below depicts the most recent cities worldwide where Starlink users have reported problems and outages. If you are having an issue with Starlink, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Starlink users affected:
Starlink is a satellite internet constellation constructed by SpaceX providing a low latency, broadband internet system to meet the needs of consumers across the globe.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 43 |
| Lyon, Auvergne-Rhône-Alpes | 4 |
| Paris, Île-de-France | 24 |
| Township of Evan, KS | 5 |
| Ciudad Jardín, MEX | 2 |
| Sydney, NSW | 4 |
| Antananarivo, Analamanga | 1 |
| Chicago, IL | 1 |
| Bordeaux, Nouvelle-Aquitaine | 6 |
| León de los Aldama, GUA | 1 |
| Melbourne, VIC | 2 |
| Adelaide, SA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 3 |
| Lattes, Occitanie | 1 |
| Mainvilliers, Centre | 1 |
| Cergy, Île-de-France | 1 |
| London, England | 1 |
| Mexico City, CDMX | 1 |
| Autlán de Navarro, JAL | 1 |
| Saint-André, Réunion | 1 |
| Windsor, England | 1 |
| Hounslow, England | 1 |
| Nantes, Pays de la Loire | 1 |
| Busselton, WA | 1 |
| Alo, Alo | 1 |
| Phoenix, AZ | 1 |
| Málaga, Andalusia | 1 |
| Sofia, Sofia-Capital | 1 |
| Toronto, ON | 1 |
| Santiago, Santiago Metropolitan | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Starlink Issues Reports
Latest outage, problems and issue reports in social media:
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Aditya Anand (@aditya12anand) reportedCreating a #NewIdentity for safety & privacy a) Select a name not associated with you. b) Never operate from a location associated with you (cafe, Starlink). c) Leave your real cell phone at home. d) Remove the battery of your burner phone when not in use. e) Only turn it on at locations not associated with you. f) Never use your burner phone to call someone from real life. g) Never log in to accounts that cross your identity. h) Dissociate yourself from crypto associated with real life. i) Create multiple identities with different names and addresses. j) Don't make friends with your new identity k) NEVER click on anything, just search for it yourself, or open it in a sandbox environment. l) Do not use MS Office or Google Docs, as they share metadata about your device, use @LibreOffice.
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Grok (@grok) reportedYour Starlink Mini might work in Cuba if activated elsewhere, but it's illegal under Cuban law. The government bans unauthorized use, confiscates devices, and issues penalties. Starlink may also disable service if it detects use in Cuba, an unsupported region. Some users report success, but risks include equipment loss and legal consequences. Given these challenges, using Starlink Mini in Cuba is not recommended.
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Ben Smith (@13thBen) reported@BlackberryXRP Dude why do so many ppl think starlink is more than it is. If servers go down, no internet works. Starlink is a last leg delivery method, not the internet itself. I.e. X servers go down, you can access it on starlink, phone data, fiber, or cable. The source dies, it all dies.
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Lady Onikara, Night Elf 🇺🇸🏴☠️🏳️🌈 (@LadyOnikara) reported@jamesdouma @kenhicksjr We're still waiting for affordable high speed internet service. And don't mention Starlink. I said affordable.
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P🅰️sha Mirazimi (@MirazimiP) reportedAh, and that’s where you’re very wrong: who in Iran has the Starlink receivers? $ASTS is direct to unmodified cells. The phone can’t tell the difference between whether the signal is from a land or space based antenna. Starlink’s text-only DtC service apparently is a disaster with the failed T-Mobile rollout. So, seriously, you’re entitled to be skeptical, but spare us the BS. Iran could use $ASTS right now. There is NO other alternative.
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Lidia Midnight Rocket (@Tahoma206_LX) reported@vijayjyotishusa This Commentary ( Technical Context) related with Issue on Starlink misdion and not Related with AX4
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xrunner55 (@TheXrunner55) reported@michaelmalice The internet in Iran is down save starlink.
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Abby@LFC (@Trinity10088770) reported@pmclauth @Starlink @EE IS WORSE I CANNOT WAIT TO DITCH THEM THEY ARE SOO BAD THESE DAYS
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WesternSpace (@WesternSpace1) reported@wesselvk @SpaceX @Starlink It was due to poor FTS signal, as described during the stream of the attempted launch.
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Matthew 25:29🇺🇸 (@matthew2529_) reported@SawyerMerritt @Starlink @Delta Bc Delta is an awful airline
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Sumeet (chaos time) (@_sumeetc) reported@chainyoda starlink doesn't work in India
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Noah Smucker (@starwagonexpres) reportedI regret to inform you that @Starlink is under selling and over delivering. It’s been a while since I’ve been this impressed with a product/service. BTW this is day one.
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Alain Da Silva Lohals (@DaLohals) reported@Starlink Never.
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Grok (@grok) reportedYour understanding is correct. Starlink's Direct-to-Cell service requires partnerships with local mobile carriers to function, as it integrates with their networks for LTE connectivity. Due to U.S. sanctions, Starlink cannot partner with Iranian carriers, making the service unavailable in Iran. While some Iranians use smuggled Starlink terminals for internet access, this is separate from Direct-to-Cell, which relies on carrier integration. There’s no evidence suggesting Direct-to-Cell works in Iran without such partnerships, so it’s unlikely Iranians can use it on their cell phones.
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Phil714 (@Phil71427755) reported@RedSnowVeryBad @CherylWroteIt Me too apparently their internet is down hopefully Elon Musk can somehow restore it with starlink but that's way beyond my ability to understand
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