Starlink

Starlink Outage Report

Why is my Starlink service not working?

No problems detected

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Starlink is a satellite internet constellation constructed by SpaceX providing a low latency, broadband internet system to meet the needs of consumers across the globe.

Problems in the last 24 hours

The graph below depicts the number of Starlink reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Starlink Outage Chart 01/15/2025 03:50

At the moment, we haven't detected any problems at Starlink. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Starlink compensate me for the outage?

The recent Starlink outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Starlink if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Starlink has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Starlink users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent Starlink outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
FranceParis Wi-fi
United KingdomGlasgow Wi-fi
ChinaShanghai Internet
FranceChamonix-Mont-Blanc Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Starlink Issues Reports

Latest outage, problems and issue reports in social media:

  • meti_hy Meti (@meti_hy) reported

    @elonmusk @FedorovMykhailo We need starlink in IRAN. The regime of the Islamic Republic intends to cut off the global Internet of the Iranian people in order to spread corruption and reduce public awareness. These are criminal sects, help the Iranian people!

  • readJerome jerome #EndSARS (@readJerome) reported

    Is anyone not afraid that billionaires are able to affect the outcome of war without recourse to any public checks? For example Musk starlink, google maps outage in Ukraine, Meta?

  • TeslaLarry Larry Goldberg (@TeslaLarry) reported

    @BriannaWu Idiot. I HAVE Starlink, so your lies don't penetrate; I know it works, and works damn well...better than several broadband competitors it replaced.

  • elchicoUS The Election Was Froud (@elchicoUS) reported

    @BriannaWu Wow anyone could think that you’re a crab head. Starlink works you can’t see the big picture. To help you understand it better think about an in-home meshed network. Oh, wait sometimes because we don’t have information about something it just doesn’t work.

  • AppsBono Dbox (@AppsBono) reported

    @elonmusk can we get starlink in Panama? We are desperate for connectivity, basically there is only good internet in the city, the rest of the country is really bad service, diabolical actually.. Wen Starlink?

  • zepy32 Zack (@zepy32) reported

    @corporatesoldr The shipment arrived & it was large. Assuming they're able to obtain strong reliable signals hopefully their biggest issue is some latency. Props to everyone at SpaceX & Starlink that likely worked extremely hard, extremely fast, & made this happen!

  • DeeCMeyer JoannaPilipinas (@DeeCMeyer) reported

    @business Great. Cut @elonmusk a slack, he just deployed a free Starlink Internet service for Ukraine.

  • HarrySivri Sivers (@HarrySivri) reported

    @Hugh20Mc @KingsleyCortes Btw Elon musk didn’t do ****, starlink isn’t available in Ukraine

  • gashang3 gashang (@gashang3) reported

    @rezahajilou Their official had asked Elon Musk, American billionaire to help them with slow internet & he has responded by allowing them to use Starlink system. No one can interrupt the new system. Ukrainian people are wake & challenging other Countries for help. Victory Soon come for them.

  • Barnacules Barnacules Nerdgasm ™️ (@Barnacules) reported

    @TrippedOutTech @elonmusk @SpaceXStarlink Have you seen how small Starlink satellites are and how fast they are moving? It would take an impressive weapon to shoot them down. However, I’m sure at some point someone will try.

  • FatCrypt Mr. Fatwa (@FatCrypt) reported

    @sbu @threadsirish2 They have been having internet issues. They made a plea to Elon Musk for Starlink. He obliged and just sent a bix truck of Starlink dishes and recievers. Still wont see any citizen live stream though. Im sure these will be used for more important purposes.

  • FatCrypt Mr. Fatwa (@FatCrypt) reported

    @threadsirish2 Service is down. Gov made a plea to Elon Musk for Starlink. He obliged and just sent a box truck of dishes and receivers. They just received today. Im sure these will elbe used for important things, so still no citizen journalism.

  • _b0rek_ LeB 🇵🇱 (@_b0rek_) reported

    @EdwardSmallhous @mikepuchol He's asking for "Starlink stations" not GROUND STATIONS. Why would they require them now? For what use? Looks like you have problems with reading with understanding. Normal person would understand that they need net, so terminals. Get your teslaq bullshit out of this.

  • langdon Langdon (@langdon) reported

    @olegkutkov @SpaceX @FedorovMykhailo I’ve had Starlink since it’s initial availability in Canada - this is amazing to see it working there! Can I ask how the payment/subscriptions are handled? Is the service free of charge? What if someone steals the dish and router? I presume SpaceX would be able to deactivate it?

  • DamianLund2 🇺🇦Damian Lund🇺🇦 (@DamianLund2) reported

    @olegkutkov @SpaceX @FedorovMykhailo So permanent location/ adres is only artificial limitation. Wonder why Starlink prohibit transfer of service adres ?

  • harlot_scara ᕼᗩᖇᒪOT O'Sᑕᗩᖇᗩ (@harlot_scara) reported

    @elonmusk @FedorovMykhailo Waiting for someone to start a conspiracy theory that you started the war so you could beta test Starlink under the worst possible conditions.

  • 007_Xia Tyrael🧢 (@007_Xia) reported

    @EarnKevin @elonmusk Technology is improved over time so they get better or exceed expectations. Advantage of a dish is you are not tied down to a fiber line, that can be disrupted by earth quakes. Starlink web ensure there are no single point of failure there is alternative route to the web.

  • BlowMe49622590 Joshua james-Btc (@BlowMe49622590) reported

    @JimThom98840600 @MartyBent Elon Musk has already moved in starlink probably won't be able to service the whole country but it will keep strategic service in place

  • Megaconstellati Megaconstellations 🌍📡🛰️🛰️🛰️🛰️🛰️🛰️ (@Megaconstellati) reported

    @olegkutkov Were you given a new Dishy or did they turn on service for your old one which Starlink support claimed was made for the US market and therefore couldn't be activated in Ukraine?

  • AliusDesignCo The Carmex Condor 🦅 (@AliusDesignCo) reported

    I think of my craziest flexs in 2022 are I bought Elons Starlink and I got **** ton of Crypto Currency lol!!!!

  • sirdir EVPaddy/sirdir (@sirdir) reported

    @wk057 well, the whole thing let me reconsider and in the end I don’t want starlink for now. It still seems to have problems, uses a lot of energy and is last but not least quite expensive. And is a bit cumbersome to install.

  • RealityOfPrey RealityOfPrey🇺🇦 (@RealityOfPrey) reported

    @elonmusk @FedorovMykhailo Elon, can you PLEASE make sure there are clear instructions for Ukrainian users to help mask their geo tracking while they use Starlink? Someone needs to provide instructables to Ukraine. Anyone looking into that on your end?

  • lyndonallydice lyndon allydice (@lyndonallydice) reported

    @Danielsand @BriannaWu @verge didn't someone in leadership in Ukraine ask for starlink access? Musk didn't volunteer to solve their problems, they asked for the specific thing that he sent them.

  • theXential Ryan FSD Hanson 🦊🇺🇦🛡 (@theXential) reported

    Hey @tesla and @spacex fam with #starlink, is the service contract based or could I pay for it as I need it?

  • NewsCast_TSS Priya Singh (@NewsCast_TSS) reported

    @Advaidism His company his choice if you want to help Yemeni create a starlink yourself

  • apemanspiff Spacemanspiff (@apemanspiff) reported

    @robnessofficial Don't you need Starlink receivers to receive Starlink service? How are those being deployed and who are they being deployed to? Asking for a friend.

  • Lipsytee Lipsyte (@Lipsytee) reported

    @FermisSocks @BarkMSmeagol @BriannaWu Exactly, hilarious that she'd accuse others of doing exactly what she's doing herself. Also, when was Starlink supposed to be for mass population in Ukraine? It's a backup solution

  • BDollfie Brooke Dollfie (@BDollfie) reported

    @FedorovMykhailo @elonmusk @elonmusk Where's my starlink? I pre-paid the $99 two years ago and never got one!

  • ColeTuck Cole Tucker (@ColeTuck) reported

    @elonmusk Starlink account shows to expect service March 2022. Check availability as if I was a new customer and it show my area is at capacity and can expect service in 2023 or later. Pre-ordered 2/10/21

  • Lego_naut Tim 🇺🇦 (@Lego_naut) reported

    @BriannaWu I met with a business owner last week who has used Starlink for his business for the last year. He was very happy, although now he'll be surprised and disappointed to hear it "doesn't work."