Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Limeil-Brévannes, Île-de-France | 1 |
| Angeot, Bourgogne-Franche-Comté | 1 |
| Bucaramanga, Santander | 1 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| Beauvais, Hauts-de-France | 1 |
| Strasbourg, ACAL | 3 |
| Denain, Hauts-de-France | 1 |
| Townsville, QLD | 1 |
| Vevey, VD | 1 |
| Bourges, Centre | 2 |
| Bayeux, Normandy | 1 |
| Montpellier, Occitanie | 2 |
| Lons-le-Saunier, Bourgogne-Franche-Comté | 1 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 2 |
| Annecy, Auvergne-Rhône-Alpes | 3 |
| Toronto, ON | 2 |
| Paris, Île-de-France | 12 |
| José María Ezeiza, BA | 1 |
| Aguascalientes, AGU | 1 |
| Vijayawada, AP | 1 |
| Cherbourg-Octeville, Normandy | 1 |
| Lille, Hauts-de-France | 1 |
| Varilhes, Occitanie | 1 |
| Mozzo, Lombardy | 1 |
| Boulogne-Billancourt, Île-de-France | 2 |
| Toluca, MEX | 1 |
| Campinas, SP | 3 |
| Cavaillon, Provence-Alpes-Côte d'Azur | 1 |
| Souastre, Hauts-de-France | 1 |
| Parthenay, Nouvelle-Aquitaine | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Zoroarts 🦈 Paddle Paddle Paddle OUT NOW (@Zoroarts) reported@Steam I may have found the solution: Showing the expected playtime on the Steampage. That way no one should have a problem. You see Price + Expected Playtime and can decide if its a pass or not. That way at least "Too short" can NOT be a refund reason anymore
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TheWarTank (@TheWarTank_YT) reported@nogal909 @Zoroarts @Steam I don't have problems with refunds, either. I'm against abusing the refund system, however. But genuinely enjoying the game and refunding is immoral. You are screwing someone else's time and effort, which I find to be an awful attitude and a bad use of the refund system.
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Shenkay (@shenkay) reported@Zoroarts @Steam Introduce more content extend the gameplay time, problem solved.
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Gonza (@Pekzer_) reported@Zoroarts @Steam Probably the mayority of that 21% were people who dont like the game or have problems with it and thats why they refund.
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Psykatomique productions (@Psykatomique) reported@Zoroarts @Steam At this point, if you sell a game that is less than 2 hour... the gamer is not the problem here... We have more and more games on steam, i would rather have half and more consistent.
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Somni (@Angel4466889) reported@Zoroarts @Krazerack @Steam Steam doesn’t have devs it loves its consumer base genuinely just make a longer game and its not a problem
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Marokano (@Marokano8888) reported@Zoroarts @Steam That's not a Steam issue, people are just pieces of ****, also you could make game a little longer.
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Cyka_Delik (@Cyka_Delik) reported@Zoroarts @Steam What's your problem? He gave it a good review
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pikachufrankie (@pikachufrankie) reported@Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.
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Pyr0mander (@Pyr0Mander) reported@BenderFondue @Zoroarts @Steam Also you can't even try to refund a game if you played over 2 hours, so just make the game longer. Also from what he said in the thread its only speedrunners that can play it under 2 hours, so a minority of gamers. Seems like a non issue to me
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𝐁𝐒𝐏𝟑 (@RealBSP3) reported@Zoroarts @Steam They might be falling under some play requirement limit. Maybe that limit is two hours. I've returned two games. I played both for half an hour, and realized one was broken, and the other departed too far from a franchise I loved to keep playing.
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Erza (@Erza_Oficial) reported@Zoroarts @Steam Nothing against you or your game, but if your game only offers less than 2h of content then that's more a you problem rather than the person playing
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Olex (Solo gamedev Diablo-like) (@OlexGameDev) reported@gfodor @Zoroarts @Steam It is by design on the part of Valve business model. They make it super easy to refund games. That creates a relaxing environment for vast majority of good buyers. Is it a problem that they designed their system this way? No. It is a very common trade off in retail business.
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Odoq (@TAW_Odoq) reported@Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...
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Shadow C | 🍔Arbiter🍕 🌭of🥪 🌮Sandwiches🌯 (@ShadowC5) reported@WastingSanity @Zoroarts @Steam But that would be a problem for certain genre of games, no? For example, certain puzzle genres are fundamentally not replayable, especially if the idea/solution to the puzzle requires planning and thought - and not merely some random generation.
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