Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 10 |
| London, England | 6 |
| Toulouse, Occitanie | 5 |
| Lille, Hauts-de-France | 5 |
| Strasbourg, ACAL | 4 |
| Esvres, Centre-Val de Loire | 3 |
| Bogotá, Distrito Capital de Bogotá | 3 |
| Marseille, Provence-Alpes-Côte d'Azur | 3 |
| Frankfurt am Main, Hessen | 3 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Lausanne, VD | 3 |
| Roubaix, Hauts-de-France | 2 |
| Montpellier, Occitanie | 2 |
| Bressuire, Nouvelle-Aquitaine | 2 |
| Madrid, Comunidad de Madrid | 2 |
| La Roche-sur-Yon, Pays de la Loire | 2 |
| Nantes, Pays de la Loire | 2 |
| Remscheid, NRW | 2 |
| Dieppe, Normandie | 2 |
| Limoges, Nouvelle-Aquitaine | 2 |
| Macclesfield, England | 2 |
| Rio de Janeiro, RJ | 2 |
| Belfort, Bourgogne-Franche-Comté | 2 |
| Metz, ACAL | 2 |
| Southampton, England | 2 |
| Cwmbran, Wales | 2 |
| Kingston upon Hull, England | 2 |
| Birmingham, England | 2 |
| Le Havre, Normandie | 2 |
| Caen, Normandie | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Henry
(@henryll_iwnl) reported
@CommanderSlush1 @Steam One time I refunded a game that I played 8 hours straight and just started to crash, then I went to reddit and everybody was complaining about it, so I tried to do the refund and Steam didn't accept it bc 2 hr rule, so I just called my bank and they did it for me...
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SuperVas
(@1SuperVas) reported
@valvesoftware @Steam @Dota2 Please disable picking Razor right now! It's broken #DOTA2
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Sħanɇ Nɇwvɨ˥łɇ 쉐인 누빌
(@shanewville) reported
@Steam What's it mean when Steam signin asks for the Autenticator code. But when I attempt signin on the app to get the authenticator code, the app that provides the authenticator codes also asks for an authenticator code. Do I need a special multi-dimensional portal to do this?
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Chefton
(@cappen_onChef) reported
@Steam appreciate the random server disconnect.
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trik
(@trik67636944) reported
@EAHelp @NeedforSpeed @Steam When is the NFS Heat integration for Steam issue gonna be addressed? The game literally will not launch and this has been reported multiple times on the EA forum with nobody providing any solutions. Just how long will you keep neglecting Heat players?
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Darkhunter92
(@KHunter2392) reported
@Call_Me_Tex @Steam Yes I am aware of that haha. But the issue was the game servers not the platform playing on. There is a free trial across platforms but seems to be very limited. If I'm wrong? Then I am wrong and it is an Xbox issue. Also this is the only tweet I have seen about the free play.
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Akande Ayodeji
(@shemaarmoooree) reported
@iphoenixi1 @Steam @Steam_Support I had similar problems,I've made several appeals to support system over and over but no help was rendered until I was referred to #dackfixx on Instagram they helped me fix my account they can help you too I admit he's good and legit i think such consistency makes him the best
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Ashonibare timileyin
(@Ashonibaretimi4) reported
@Kadukosendpie @Steam i really fed up when i had similar issues, support system did not even consider my complains i wrote them so many time but no response. i was recommended to #dackfixx on instagram he got mine perfectly fixed fast with everything safe
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Ashonibare timileyin
(@Ashonibaretimi4) reported
@iphoenixi1 @Steam @Steam_Support i really fed up when i had similar issues, support system did not even consider my complains i wrote them so many time but no response. i was recommended to #dackfixx on instagram he got mine perfectly fixed fast with everything safe
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Stephen Farrell
(@Lutzoid) reported
@hanne_axel @poncle_vampire @Steam I've rebooted the system. That's as much refreshing as a user is capable. I mean it's *probably* an Xbox issue, but in... Well, since achievements were a thing, I've never seen it happen before, so I thought I'd mention it.
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Lee
(@sichandle) reported
I’ve read some reviews regarding the launch of AC Valhalla on @Steam, no steam achievements & the requirement to run Uplay is not acceptable. Fix it. @Ubisoft @UbisoftSupport
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jules
(@worldofgamingac) reported
@Steam you have a glitch right now and I cannot sign out of friends so I cannot show offline….
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da
(@staymadlool) reported
@highonlifegame @Steam @SquanchGames Maybe it’ll run smoother on my pc. I have most the recommended specs just not an rtx. Got the GTX 1080 ti which works pretty well but still have some fps issues in combat.
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JPG
(@JPGphotogame) reported
For some reason, the Rtx options in #TheWitcher3NextGen only appear if I start #Steam in big picture. And another problem, the steam link does not stream Witcher 3 if it has been opened in big picture. @CDPROJEKTRED @Steam
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CathyLouiseWriter
(@cathyablett) reported
@Steam your customer service is incredibly unhelpful. I believe my daughter's account has been hacked and the email changed. We cannot get access to the account to get hold of anyone about the issue or to change anything as all messages are being sent to the email address