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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 13
Limeil-Brévannes, Île-de-France 1
Angeot, Bourgogne-Franche-Comté 1
Bucaramanga, Santander 1
Fréjus, Provence-Alpes-Côte d'Azur 2
Beauvais, Hauts-de-France 1
Strasbourg, ACAL 3
Denain, Hauts-de-France 1
Townsville, QLD 1
Vevey, VD 1
Bourges, Centre 2
Bayeux, Normandy 1
Montpellier, Occitanie 2
Lons-le-Saunier, Bourgogne-Franche-Comté 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 2
Annecy, Auvergne-Rhône-Alpes 3
Toronto, ON 2
José María Ezeiza, BA 1
Aguascalientes, AGU 1
Vijayawada, AP 1
Cherbourg-Octeville, Normandy 1
Lille, Hauts-de-France 1
Varilhes, Occitanie 1
Mozzo, Lombardy 1
Boulogne-Billancourt, Île-de-France 2
Toluca, MEX 1
Campinas, SP 3
Cavaillon, Provence-Alpes-Côte d'Azur 1
Souastre, Hauts-de-France 1
Parthenay, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • gozfrt
    goz (@gozfrt) reported

    @Zoroarts @Steam Anticonsumer ****** *** dev who lies about the numbers. Steams refund policy is the best and your slop of a game wont "fix" something that isnt broken. Next time make a effort to make the game longer than 1h 30mins

  • isawarenshi
    isawarenshi (@isawarenshi) reported

    @Ian_Fisch @Zoroarts @Steam The issue is define short in both cases and don't make the policy too unwieldly for actual use.

  • sheldonlv30
    Sheldon, the Dentally Challenged (@sheldonlv30) reported

    @Zoroarts @Steam there's no way of doing that without developers exploiting it to make their games un-refundable. its just one of those things that can negatively effect either party, and its better to risk issues to developers than consumers

  • TheWarTank_YT
    TheWarTank (@TheWarTank_YT) reported

    @nogal909 @Zoroarts @Steam I don't have problems with refunds, either. I'm against abusing the refund system, however. But genuinely enjoying the game and refunding is immoral. You are screwing someone else's time and effort, which I find to be an awful attitude and a bad use of the refund system.

  • mike_steel_
    Mike Steel 💵🥩🥃 (@mike_steel_) reported

    @Zoroarts @Steam Skill issue. Make your game last 3 hours.

  • shadesofsilver
    Danny Silvers (@shadesofsilver) reported

    @SandorHQ @Zoroarts @Steam Not to say that the price isn't right here. It absolutely is. What we really have is a cultural problem, and that's not something Steam can fix. Steam can't force its audience to grow up.

  • vinnychase1764
    johnny utah (@vinnychase1764) reported

    @Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.

  • SlavetotheCaff1
    Slave to the Caffeine (@SlavetotheCaff1) reported

    @SmashUltimateB1 @Zoroarts @Steam It's the easiest way to address the problem. I didn't and wouldn't do it but steam isn't going to budge

  • Reiiz6
    okay (@Reiiz6) reported

    @Zoroarts @Steam Idk what game you do but adding new game+ with new ending or bad ending or different ending, unlockable skin/item/achievement through multiple run can fix this problem to certain extend

  • dingoman5001
    Dingo Love Simulator (@dingoman5001) reported

    @Zoroarts @Steam I'm sorry but that is your problem for making a game with barely a triple-digit minute runtime

  • tommyownzall
    Tom (@tommyownzall) reported

    @Zoroarts @Steam I found the problem. Make your game have some content so people play it for more than 2 hours.

  • watamelon23
    わためろん (@watamelon23) reported

    @Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.

  • sqronce
    Dani (@sqronce) reported

    @Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.

  • WrenchOfChaos
    Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported

    @PotatoCrispDip @Steam The problem is that you can return any game through steam within 2 weeks and played under 2 hours, and many devs who have made critically acclaimed but very short games have made this same complaint about people beating & returning the game. It's a a problem steam needs to fix

  • GnomeKr
    GnomeK (@GnomeKr) reported

    @Zoroarts @Steam You made a 4 dollar rage bait game about paddling with your friend you can beat under 2 hours without even trying to. Of course people are gonna refund it, you're not gonna keep an empty burger wrap after eating the bruger. Problem is with the game, not the system.

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