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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clichy, Île-de-France 1
Vannes, Brittany 1
Paris, Île-de-France 16
Amiens, Hauts-de-France 1
Suresnes, Île-de-France 1
Registro, SP 1
Mantes-la-Jolie, Île-de-France 1
Avignon, Provence-Alpes-Côte d'Azur 1
Unias, Auvergne-Rhône-Alpes 1
Bressuire, Nouvelle-Aquitaine 1
Hanau am Main, Hesse 1
Bron, Auvergne-Rhône-Alpes 1
Guwahati, AS 1
Huancayo, Junin 1
Saint-Amand-Montrond, Centre 1
Lens, Hauts-de-France 2
Lieusaint, Île-de-France 1
Le Creusot, Bourgogne-Franche-Comté 1
Montigny-lès-Cormeilles, Île-de-France 1
Les Alleuds, Pays de la Loire 1
Le Havre, Normandy 1
Aïn Temouchent, Aïn Témouchent 1
Toulon, Provence-Alpes-Côte d'Azur 1
Araçatuba, SP 1
Chenay, ACAL 1
Rennes, Brittany 3
Andrésy, Île-de-France 1
Corbie, Hauts-de-France 1
City of Brussels, Brussels Capital 3
Brussels, Brussels Capital 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • Ladybug_bu
    👾アイリーン👾 (@Ladybug_bu) reported

    🫵😡 @grok @Steam @Steam_Support I made an account on EA App and another on Steam — everything went super smooth and easy. But on Steam I’ve got a problem: it won’t let me log into my account, saying I need to close my mom’s session, even though hers is already closed. I’m not sure if the issue is because I’m using my mom’s PC. When I try to log in on Steam from my phone, it says the password is invalid 😩🔒. I’ve already changed it three times through Steam Help Center and still nothing.

  • MSafwan14479038
    M.Safwan (@MSafwan14479038) reported

    @Steam_Support I have lost my login ID. The @Steam ID is not connected to anyone, i.e. my phone. I remember my gmail but I still can't access the software. I can't play games. Please help me @Steam_Support

  • DamJPaco
    Paco Ace (@DamJPaco) reported

    @Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !

  • MaroonKennedy
    Chud McCloud ✝️🇺🇲 (@MaroonKennedy) reported

    @eramaster12 @Steam @PlayStation Playstation says they want to double down on live service games even after the failures of Concord and Marathon

  • drakkillen
    drakkillen (@drakkillen) reported

    @Zoroarts @Steam Whats the issue? Its working just as it should

  • OperaOfTheLC
    InquisitorIrene (@OperaOfTheLC) reported

    @Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.

  • ets_vn
    Ets (@ets_vn) reported

    @Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.

  • NTsuki_Tia
    N'Tsuki Tia (@NTsuki_Tia) reported

    @Zoroarts @Steam People will at times be trying to play, have some trouble and be trying to debug it, or just trying to play to see if they like or not, and run go 2 hours before they decide, or confirm if will not work really (specially games that need patching and so so).

  • dimipossum
    no one (@dimipossum) reported

    @Zoroarts @Steam Dont make games under 2 hours, if you cant its not my Problem. I refund

  • Fox_Todd0370
    Todd (Fox) (@Fox_Todd0370) reported

    @Zoroarts @Steam And with games like peak, how would that play with your soultion? Replay-ability seems to be the problem here, but go ahead and continue your cope.

  • MrWho26
    Samson (@MrWho26) reported

    @Zoroarts @Steam Can't say I agree with you there...dispite the guy being able to complete your game in under 2h it should b absolutely possible for him to refund at that time. The amount of trash/meme games on steam is a big issue still and your simple solution won't work in such complex case

  • pikachufrankie
    pikachufrankie (@pikachufrankie) reported

    @Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.

  • ArtbyYutami
    ✨Yutami✨ - Comms Open! (@ArtbyYutami) reported

    @Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.

  • MuffTuglick
    **** Tuglick⛧ (@MuffTuglick) reported

    @Zoroarts @Steam Easy fix, Make a game with at minimum 5+ hours of gameplay. Make the game have replay value.

  • SmitheeAll88909
    Allan Smithee (@SmitheeAll88909) reported

    @Zoroarts @Steam Honestly such an edge case Steam has no incentive to do anything about it. I agree those who do this are scummy, but the only realistic fix is making your game longer.

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