Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Blagnac, Occitanie | 1 |
| Châtellerault, Nouvelle-Aquitaine | 1 |
| Tlalnepantla, MEX | 1 |
| Bondy, Île-de-France | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Troyes, ACAL | 2 |
| Fortaleza, CE | 1 |
| Catanzaro, Calabria | 1 |
| Paris, Île-de-France | 16 |
| Belo Horizonte, MG | 1 |
| Pouzauges, Pays de la Loire | 1 |
| Brionne, Normandy | 1 |
| Clichy, Île-de-France | 1 |
| Vannes, Brittany | 1 |
| Amiens, Hauts-de-France | 1 |
| Suresnes, Île-de-France | 1 |
| Registro, SP | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Avignon, Provence-Alpes-Côte d'Azur | 1 |
| Unias, Auvergne-Rhône-Alpes | 1 |
| Bressuire, Nouvelle-Aquitaine | 1 |
| Hanau am Main, Hesse | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Guwahati, AS | 1 |
| Huancayo, Junin | 1 |
| Saint-Amand-Montrond, Centre | 1 |
| Lens, Hauts-de-France | 1 |
| Lieusaint, Île-de-France | 1 |
| Le Creusot, Bourgogne-Franche-Comté | 1 |
| Montigny-lès-Cormeilles, Île-de-France | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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SpoocleMacBoogle (@spoocle) reported@Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts
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ragegun (@_ragegun) reported@Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.
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steviegnote (@Gim_John_Un) reported@Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.
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Mikodaud (@Mikodaud) reported@JagerBomba890 @ChibiReviews @Steam We migrate to the platforms that dont have this problem,you can stay and get goyslopped freely,i dont care.
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Joseph Palacios (@JosephP48763867) reportedDoes anyone work for steam? I'll take the guy who takes out the trash...I just want a human from steam to tell me no im SOL. That my problem doesn't need anymore looking into and the automated system is right. @Steam
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Rogue Wolf (@Spi3000) reported@ImCadeYT @Steam Despite positivities from Steam Customer Service, Valve (from my experience) takes time for E-Mail or Support Ticket claims, usually a day's time. If you sent the E-Mail today, give it time. Until then grab every document you can, especially purchase information.
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Formal Gangster (@FormalgangsterK) reported@PlayApex I can’t buy apex coins for some reason. Steam won’t authorize. You might see if there’s a fix you guys could make with @Steam @Steam_Support I just want to support a game and a couple of companies I love 🫶🏻💙
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Makmao😭💢 (@MakoMakmao) reported@Zoroarts @Steam adding more content to the game so people would not refund it after playing this once. This is entirely on you, but i would't be surprised if you are an industrial plant just to attack Steam over thing that isn't broken. Learn some accountability for your bad actions, don't
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Bernier. ARCHIVE (@Berneirffxiv) reported@Steam_Support you really are the GOAT. @Steam usally pulls though. so many years and any problem they do their best. Even if it did not work out they go above and beyond .
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熨斗蘭(のしらん) (@Noshiran_game) reported@Steam_Support @Steam fix plz
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Apex Autist (@galaxygash) reported@Zoroarts @Steam absolutely no problem. I'm sorry if that caused/causes you any issues, if anyone cites it or makes the claim, tag me and ill clarify I was mistaken and why.
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BritishDissonance (@Britdissonance) reported@jcrain1991 @Zoroarts @Steam The irony in calling me a simpleton when you're clearly a complete retard, good lord. Now you're making the argument that steam policy should change on one review? My whole point is either most people are refunding after beating it in under 2 hours, in which case its not worth the money, or they are refunding it for other reasons which is a non issue. Either way this dev is complaining about nothing.
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Shedewff🐀 (@Shedewff1) reported@Zoroarts @Steam make a game worth keeping after people finish it idk this is NOT a common problem
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@plzbnicetome @Steam Yeah I did that for a long time with Nintendo and it sucked, I ended up with lots of games I ended up not liking, lots of wasted money, and steam actually let's you return games you don't like. Very weird how you want service to be WORSE. I don't EXPECT them to, they LET ME.
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oNo_The_Gamer 🇵🇷🏙️🎮 (@ono_the_gamer) reported@UbisoftSupport there wouldn't be a problem if it was offered for free on @Steam. hope this helps 👍🏽
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