Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 12
Marseille, Provence-Alpes-Côte d'Azur 4
Milan, Lombardia 4
Hamburg, HH 3
Madrid, Comunidad de Madrid 3
Liverpool, England 3
Berlin, Land Berlin 3
Birmingham, England 3
High Wycombe, England 3
Massy, Île-de-France 2
Taunton, England 2
London, England 2
Kiel, Schleswig-Holstein 2
Flensburg, Schleswig-Holstein 2
Nice, Provence-Alpes-Côte d'Azur 2
Auxerre, Bourgogne-Franche-Comté 2
Amiens, Hauts-de-France 2
Rodez, Occitanie 2
Dortmund, NRW 2
Nancy, ACAL 2
Crépy-en-Valois, Hauts-de-France 2
Portland, OR 2
Melbourne, VIC 2
Niterói, RJ 2
Köln, NRW 2
Frankfurt am Main, Hessen 2
Brisbane, QLD 2
Stuttgart, Baden-Württemberg Region 2
Caen, Normandie 2
Washington, D.C., DC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • RyNinja619 Ryan Meadows (@RyNinja619) reported

    @Steam_Support why do you allow theft on your site!!! I paid for a sub and it didn’t apply. And I have no way of getting the money back. And getting in touch with either you or ea is basically impossible!! Your customer service is complete trash!

  • WintersA020 Winters🇺🇸 (@WintersA020) reported

    @Steam_Support was trying to log into my account today. But it kept saying "an error has occurred when searching for the account". Thought I had typed something in wrong so tried different formats with the phone#, verified email and nothing. And eventually I couldn't try again...

  • denisesadorable Denise Isidoro (@denisesadorable) reported

    @Steam_Support I’ve been trying to recover my password but it gives me an error when I put my email in. Now it says I have exceed the number of allowed recovery attempts when I didn’t receive any emails to recover it

  • ddanel1 ddanel (@ddanel1) reported

    @valvesoftware @Steam_Support Also it says I can't see the DLC's because of my store settings, but if I change my settings, nothing changes in the store even after restarting steam. I asked my friend to try it and he got the same issue. Can you look into that?

  • ItsyoboyBlue JulianGoBlue (@ItsyoboyBlue) reported

    @Steam_Support i need an actual person to help me with an issue im having please someone from steam contact me in my DMs

  • JackFigueiroa JACK ⚡ (@JackFigueiroa) reported

    @Steam @Steam_Support Hi! I'm from Brazil and I'm trying to make purchases on the platform but I'm not getting it because it is informed that the service is down! also has several reports of people with the same problem or who are unable to log in to Steam. Steam is in trouble?

  • BillDeckerr Big Friendly Grassie (@BillDeckerr) reported

    @Steam_Support Your online help page is utterly useless I can’t get into my steam because I forgot the password and have no access to the email that’s connected to that account, Tried proving that I’m the owner but when I go to do that it takes me back to the login page...

  • LangeMath Lange (@LangeMath) reported

    wtf is this @Steam_Support i cannot get my acc back because your support is not working and that i can't get in contact with you when there is a problem

  • Tonystarman0 Anthony William Lowe (@Tonystarman0) reported

    @Steam_Support Okay...why is this steam workshop always keep failing to search and I didn't type nothing on it. Does anyone have the same issues or is it just me?

  • RonniebonGaming Ronaldo (@RonniebonGaming) reported

    The @Steam_Support client keeps randomly crashing what am I meant to do. I've de-activated my anti-virus, shut down programs that might cause issues and re-installed windows, it still does the same.

  • TTVButterHelge TheRealButterHelge (@TTVButterHelge) reported

    @Steam_Support when will u finally fix this inventory bug that i cant watch any inventory since 8 months u make thousands of € every single day and ure to worse to fix something like that in 8 moths if i would work like that i lose my job in less then 1 week ffs

  • MikaFin2 Mika_Fin (@MikaFin2) reported

    @Steam_Support Is steam down? Can't buy games it just says: An unexpected error has occurred. Your purchase has not been completed. Please wait a few minutes and try again.

  • Wilfred14406093 Wilfred_xoftlife (@Wilfred14406093) reported

    @CyanNyanner @Steam_Support Waiting for them to respond😓😓,is heart breaking Really sorry dear actually had that same issue with my account cause it was my business account I couldn't let it go,but I got it back with the help of cyber_analyst233   on Instagram  his like an external help

  • ProbablyWayne Wayne 🇺🇸 (@ProbablyWayne) reported

    @Steam_Support I’m having an issue but can’t find an option under “steam support” that applies to my situation; do you have a customer support email that I can reach out to, or a phone #?

  • Faustika_ I May Be Retarded (@Faustika_) reported

    @steam_support Is there a way to speed up my refund request after I had to change my password due to some log in glitch? I wanna make sure those get through before the sale is over.

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