Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Élancourt, Île-de-France | 1 |
| Monterrey, NLE | 1 |
| Orthez, Nouvelle-Aquitaine | 1 |
| Bourgoin-Jallieu, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 13 |
| Valenciennes, Hauts-de-France | 1 |
| Verchaix, Auvergne-Rhône-Alpes | 1 |
| Aigues-Mortes, Occitanie | 1 |
| Merlimont, Hauts-de-France | 1 |
| Frankfurt am Main, Hesse | 1 |
| Nantes, Pays de la Loire | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Argelès-Gazost, Occitanie | 1 |
| Amiens, Hauts-de-France | 2 |
| Bainville-aux-Miroirs, ACAL | 1 |
| Pons, Nouvelle-Aquitaine | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 2 |
| Chassy, Bourgogne-Franche-Comté | 1 |
| Saint-Yrieix-sur-Charente, Nouvelle-Aquitaine | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Toulouse, Occitanie | 1 |
| Chemillé-Melay, Pays de la Loire | 1 |
| Gif-sur-Yvette, Île-de-France | 1 |
| L'Isle-Jourdain, Occitanie | 1 |
| Vernouillet, Centre | 1 |
| Dijon, Bourgogne-Franche-Comté | 1 |
| Sotteville-lès-Rouen, Normandy | 1 |
| Antogny-le-Tillac, Centre | 1 |
| Tuxtla, CHP | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Dennis (@mrdenn1s0) reported@xeokeri @Steam Well the error says otherwise. Person A is on Computer A, trying to open a game on Account X. Person B is on Computer B, already playing a game on Account X. Steam doesn't allow multiple persons playing different games on Account X on different devices at the same time.
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meow 🪓 (@kitcatexe) reported@WhiteHouse @Steam @Steam_Support just so you guys know sometimes the lag is worse trust and pls help i need to feed my slimes
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Cezary Kruszewski (@CezaryKruszews1) reported@KagutsuchiHeika @Pirat_Nation Actually issue is with @Steam as it was clearly stated by them that accounts cannot be passed on.
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الباز (@ALBAZ64) reported@Steam I can't create a Ubisoft Connect account — every attempt fails with "An error occurred while trying to send your request" — so I can't play the Ubisoft games I bought on Steam. Ubisoft has ignored my DM and public post since July 11. Am I eligible for refunds?
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Manthos Lappas | ASTHENIA-GAMESCOM (@ManthosLappas) reported@Kakourakakou @stan_banatan @Steam I totally am fine with such negative reviews, so everyone knows. And we always look into such issues if they occur. And I find those logical, justified reviews that do help us.
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Abandoned Account 🏴 🇬🇧 (@Abandac123) reported@Dexerto While @Steam's refunding system is the gold standard for consumers, it's not without its issues. There should be additional rules on the length of gameplay. Like, if u reach 1/4 of the game or the 2 hour window. That's fair. @Steam_Support
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Formal Gangster (@FormalgangsterK) reported@PlayApex I can’t buy apex coins for some reason. Steam won’t authorize. You might see if there’s a fix you guys could make with @Steam @Steam_Support I just want to support a game and a couple of companies I love 🫶🏻💙
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X|1MantisPhoenix (@1mantisphoenix) reportedSony should refund people that they take media away from, OR let them ultimately ∞ be able to access it like they paid for, when they bought it in the first place. Look at @Steam for good models of digital ownership. When a game leaves the store, it's no longer purchasable for new players. BUT< anyone that previously purchased that, can play it till they're sick of it. Blackouts will starve gamers, maybe even help them quit gaming... I doubt Sony is going to change their minds... but they can at least give 2TB/4TB nvme's for the prices they're going to expect in the future, and thanks to the size of games down the line too... There's too many sides to this to really bive one definitive solution or answer... but it should start with good online digital store etiquette to help counter the problem they're creating. Monopolies all suck. I hate publisher prices for my region on Steam, but Steam still lets me activate games that I get keys for outside of Steam. The grey market is my second home and steam is the platform to collect the achievements, the cards, the badges, etc. Thanks for that Gabe Newell
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CAPS LOCK (@CAPS_LOCK_ON_X) reportedSteam Road to Vostok Gameplay issues Dropped a magazine while standing in front of an ammo box, then the magazine disappeared @Steam @Steam_Support @roadtovostok
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Bob The Builder (@BobTheBuilderjs) reported@IntCyberDigest Cyberleek shot dead by steam support as rockstar support is dogshit Thank you for your service once again @Steam
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John (@TheCassiniGames) reported@Steam Fix your servers bro 😭
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M.Safwan (@MSafwan14479038) reported@Steam_Support I have lost my login ID. The @Steam ID is not connected to anyone, i.e. my phone. I remember my gmail but I still can't access the software. I can't play games. Please help me @Steam_Support
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Witchmaster (@Witchmaster) reported@SurvivalGN @ConanExiles @Steam The biggest issues in most survival games of its generation, are to assume PvP can carry interest long term. NEW CONTENT was provided by Modding. But they need something to work with. Gamers need experiences, encounters, mysteries. And do something with what's there. Stagnant 🤬
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PokeNeru (@PokeNeru_) reportedTFW I was trying to buy the Kingdom Hearts bundle on STEAM. It gave me an error that my address is wrong but it still charged me. Now I'm out $30 and no games... @Steam @Steam_Support help pleaseeeee
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TheUKDude (@PaulKirby36) reported@Steam Whats up with your platform? Its down for us all and the issue is not due to update Tuesdays. So any update when it will be back up?
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