Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Avignon, Provence-Alpes-Côte d'Azur | 2 |
| Unias, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 15 |
| Bressuire, Nouvelle-Aquitaine | 1 |
| Hanau am Main, Hesse | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Guwahati, AS | 1 |
| Huancayo, Junin | 1 |
| Saint-Amand-Montrond, Centre | 1 |
| Lens, Hauts-de-France | 3 |
| Lieusaint, Île-de-France | 1 |
| Le Creusot, Bourgogne-Franche-Comté | 1 |
| Montigny-lès-Cormeilles, Île-de-France | 1 |
| Les Alleuds, Pays de la Loire | 1 |
| Le Havre, Normandy | 1 |
| Aïn Temouchent, Aïn Témouchent | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Araçatuba, SP | 1 |
| Chenay, ACAL | 1 |
| Rennes, Brittany | 3 |
| Andrésy, Île-de-France | 1 |
| Corbie, Hauts-de-France | 1 |
| City of Brussels, Brussels Capital | 3 |
| Brussels, Brussels Capital | 1 |
| Perpignan, Occitanie | 2 |
| Houilles, Île-de-France | 1 |
| Colombo, PR | 1 |
| Arrondissement de Rochefort, Nouvelle-Aquitaine | 1 |
| Natal, RN | 1 |
| Tromsø, Troms | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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johnny utah (@vinnychase1764) reported@Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.
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Turbopumpkin (@Turbopumpkin1) reported@Zoroarts @Steam Good games don't have this issue
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AllahingMutant (@AllahingMutant) reported@Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.
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MultiEnding Heroes OUT NOW! 🇦🇷 (@NicoDiti) reported@Zoroarts @Steam Add a 3 hours ending cutscene like Kojima and no more problems.
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SpoocleMacBoogle (@spoocle) reported@Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts
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熨斗蘭(のしらん) (@Noshiran_game) reported@Steam_Support @Steam fix plz
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Maxie 🎮 Bloodstained | Visions of Mana | ONINAKI (@maxieaftermdnyt) reported@ZirraTGK That’s me in a nutshell. If not physically, I’ll be getting those games on @Steam. At least Steam has good customer service even though they also sell digital licenses (@GOGcom doesn’t really sell their games in my country sadly)
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Azrhenia (@Azrhenia) reportedHey @Steam Will you delete my account if I'm not login for 10 years?
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Marc (@marcs125) reported@Zoroarts @Steam Sorry, but respectfully you are the problem. You knew the policy Steam had and released a low value product (low playtime/cost) so you should have expected this. The platform shouldn't cater to you when you create the situation. Make a better product or just accept it.
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Caribouwu (@karibuwu) reported@Zoroarts @Steam This is a cultural problem. Not much Steam can do. This is frustrating to have to witness, but probably best to think about it as illusory purchases rather than losses. Those who would refund like this, would never have bought the game in the first place if they couldn't refund.
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Toe (@xQtiee) reported@Zoroarts @Steam if your game is only worth 1 hour of playtime it deserves to get refunded. Make your game better so people want to invest more time and your problem goes away automatically.
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DracaBro ✝️☦️ (@DracaBro) reported@Zoroarts @nieyter19 @Steam Dude, they don't like when someone is greedy. Some of these folks were going to give your game a try and give an honest review, these are folks doing the only thing they can do, to make sure others realize you messed up and didn't make a good game, you made a meh game not a good game. NOW there is still a chance for the game to become GOOD, but after hearing about the $5 DLCs, I doubt that is possible. Now if you change the price of the DLCs possibly maybe people will change their minds. Anyways I'm done dealing with this terrible hot take you decided was a great idea, and has now brought down your dev carrier. When you get a good review, just be happy to have it; don't complain about it. "don't look a gift horse in the mouth" as they say. That review is now a negative review just so yea know, because you took this path. So, you now have to make up for what you've done, that means making the games better; I suggest taking pointers from other games similar to it. Anyways, I wasted too much time with this stupidity, I have a server to set up, and events to prepare for. Hopefully you fix this situation and accept that Steam has abuse policies in place, and if you want those policies to work in your favor, make better games.
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KasherAkasha (@AkebiAkira) reported@Indulgence82 @Zoroarts @Steam “Skill issue” Lowkey I think you should kill yourself
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Slave to the Caffeine (@SlavetotheCaff1) reported@Dragovich_u @Zoroarts @Steam just make it longer than two hours, problem solved
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🚫👁️Reckless-Unicorn | Demitrieus Kahn (@RecklesUnicorn) reported@Zoroarts @Steam maybe the problem isnt STEAM MAYBE the problem is the amount of content in your game.... MAYBE if it had more gameplay people wouldnt be able to FINISH IT under refund time.... did you think about THAT
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