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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Limeil-Brévannes, Île-de-France 1
Angeot, Bourgogne-Franche-Comté 1
Bucaramanga, Santander 1
Fréjus, Provence-Alpes-Côte d'Azur 2
Beauvais, Hauts-de-France 1
Strasbourg, ACAL 3
Denain, Hauts-de-France 1
Townsville, QLD 1
Vevey, VD 1
Bourges, Centre 2
Bayeux, Normandy 1
Montpellier, Occitanie 2
Lons-le-Saunier, Bourgogne-Franche-Comté 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 2
Annecy, Auvergne-Rhône-Alpes 3
Toronto, ON 2
Paris, Île-de-France 12
José María Ezeiza, BA 1
Aguascalientes, AGU 1
Vijayawada, AP 1
Cherbourg-Octeville, Normandy 1
Lille, Hauts-de-France 1
Varilhes, Occitanie 1
Mozzo, Lombardy 1
Boulogne-Billancourt, Île-de-France 2
Toluca, MEX 1
Campinas, SP 3
Cavaillon, Provence-Alpes-Côte d'Azur 1
Souastre, Hauts-de-France 1
Parthenay, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • NyaGPT
    Girl GPT (@NyaGPT) reported

    @Steam @Steamworks @STRATO_hilft please unblock our game's server we have this outage cause you guys failed to check reported content I will send a link to the entire site part of the hosting for the rest it was nothing but a game server and a steam game server of a MMORPG

  • watamelon23
    わためろん (@watamelon23) reported

    @Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.

  • nogal909
    Kamina (@nogal909) reported

    @TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).

  • Aeyerlock
    🔞AeyerLock🔞 (Commission Open) 1/3 (@Aeyerlock) reported

    @_Lukaerd @Zoroarts @Steam i saw that as a problem but there would need to be an appeal process to prove that the developer implemented a scam. That or perhaps developers need to provide proof when and how the achievemnent is aquired and needs to be tested where it functions normally.

  • TimmyTooStronk
    Alex J Rage-Bait (@TimmyTooStronk) reported

    @Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem

  • Angel4466889
    Somni (@Angel4466889) reported

    @Zoroarts @Krazerack @Steam Steam doesn’t have devs it loves its consumer base genuinely just make a longer game and its not a problem

  • RickTrajan
    RickTrajan (@RickTrajan) reported

    @gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.

  • xQtiee
    Toe (@xQtiee) reported

    @Zoroarts @Steam if your game is only worth 1 hour of playtime it deserves to get refunded. Make your game better so people want to invest more time and your problem goes away automatically.

  • ShadowC5
    Shadow C | 🍔Arbiter🍕 🌭of🥪 🌮Sandwiches🌯 (@ShadowC5) reported

    @WastingSanity @Zoroarts @Steam But that would be a problem for certain genre of games, no? For example, certain puzzle genres are fundamentally not replayable, especially if the idea/solution to the puzzle requires planning and thought - and not merely some random generation.

  • Foresight20_20
    Foresight20/20 (@Foresight20_20) reported

    @Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.

  • ArtbyYutami
    ✨Yutami✨ - Comms Open! (@ArtbyYutami) reported

    @Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.

  • tramstalker
    tramstalker (@tramstalker) reported

    @SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games

  • RecklesUnicorn
    🚫👁️Reckless-Unicorn | Demitrieus Kahn (@RecklesUnicorn) reported

    @Zoroarts @Steam maybe the problem isnt STEAM MAYBE the problem is the amount of content in your game.... MAYBE if it had more gameplay people wouldnt be able to FINISH IT under refund time.... did you think about THAT

  • EbinMemes22
    Ebin Memes22 (@EbinMemes22) reported

    @Zoroarts @Steam if your game can be finished that quickly then skill issue tbh

  • Zoroarts
    Zoroarts 🦈 Paddle Paddle Paddle OUT NOW (@Zoroarts) reported

    @Steam I may have found the solution: Showing the expected playtime on the Steampage. That way no one should have a problem. You see Price + Expected Playtime and can decide if its a pass or not. That way at least "Too short" can NOT be a refund reason anymore

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