Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 16 |
| Suresnes, Île-de-France | 1 |
| Registro, SP | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Avignon, Provence-Alpes-Côte d'Azur | 2 |
| Unias, Auvergne-Rhône-Alpes | 1 |
| Bressuire, Nouvelle-Aquitaine | 1 |
| Hanau am Main, Hesse | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Guwahati, AS | 1 |
| Huancayo, Junin | 1 |
| Saint-Amand-Montrond, Centre | 1 |
| Lens, Hauts-de-France | 3 |
| Lieusaint, Île-de-France | 1 |
| Le Creusot, Bourgogne-Franche-Comté | 1 |
| Montigny-lès-Cormeilles, Île-de-France | 1 |
| Les Alleuds, Pays de la Loire | 1 |
| Le Havre, Normandy | 1 |
| Aïn Temouchent, Aïn Témouchent | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Araçatuba, SP | 1 |
| Chenay, ACAL | 1 |
| Rennes, Brittany | 3 |
| Andrésy, Île-de-France | 1 |
| Corbie, Hauts-de-France | 1 |
| City of Brussels, Brussels Capital | 3 |
| Brussels, Brussels Capital | 1 |
| Perpignan, Occitanie | 2 |
| Houilles, Île-de-France | 1 |
| Colombo, PR | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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🚫👁️Reckless-Unicorn | Demitrieus Kahn (@RecklesUnicorn) reported@Zoroarts @Steam maybe the problem isnt STEAM MAYBE the problem is the amount of content in your game.... MAYBE if it had more gameplay people wouldnt be able to FINISH IT under refund time.... did you think about THAT
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Carrot King 👑 (@Terkelfisk) reported@Zoroarts @Steam It is weird to refund a game that they liked. But if they didn't like it, then I don't see a problem with them refunding it, even if they completed it. A short game shouldn't be a work around the two hour refund mark that is Steam's policy.
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Yawen (@YawenCh69) reported@Jess_TheVampire @Zoroarts @Steam 604,775 a year. Money isn’t a problem. Can you guys not make up any other argument? You guys are genuinely coping
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Ryan Watson (@RyanPHPDev) reported@Randomuser22147 @Zoroarts @Steam Agreed. If we have to choose between a 2 hours no question money back on games vs you making a more comprehensive game that people are willing to want keep or play for more than 2 hours, I would say that you are the problem.
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Ricky (@ricanteja) reported@Zoroarts @Steam Easy fix for this is to add trophies to track progression. If a user has unlocked almost all achievements in almost two hours, you can’t get a refund. Of course trophies placement in game has to be balanced, maybe some should be a little out of the way to get.
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Kamina (@nogal909) reported@TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).
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Cezary Kruszewski (@CezaryKruszews1) reported@KagutsuchiHeika @Pirat_Nation Actually issue is with @Steam as it was clearly stated by them that accounts cannot be passed on.
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isawarenshi (@isawarenshi) reported@Ian_Fisch @Zoroarts @Steam The issue is define short in both cases and don't make the policy too unwieldly for actual use.
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Zehlia (@ZehliaGaming) reported@Maxim_Drw @Zoroarts @Steam "Its a ****** game, but fun" if you had fun, its not a ****** game. And if the game is ****, you cant have fun By that first sentence alone, you cant be taken serious and are part of the problem
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VALIS Gaming (@SweeterPeter72) reported@Zoroarts @Steam So many problems on the Steam store could be solved by more human involvement, but this one doesn't even need it: Serial returners (5 a month?) get put on a warning. If they continue the excessive returns, they simply can't anymore.
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illyasviel Von Einzbern (@Illyasviel404) reported@Zoroarts @Krazerack @Steam I hate people do that.. unless got issues game really bad i understand....or unplayable.. well some people abuse it ... this gonna be problem later
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j (@FUCKJVLY) reported@Steam One of the biggest online markets with millions of users needs a phone service. It’s ******* ridiculous I have to wait hours or days for a reply on a hacked account….. Especially accounts worth thousands.
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steviegnote (@Gim_John_Un) reported@Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.
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Allan Smithee (@SmitheeAll88909) reported@Zoroarts @Steam Honestly such an edge case Steam has no incentive to do anything about it. I agree those who do this are scummy, but the only realistic fix is making your game longer.
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Slave to the Caffeine (@SlavetotheCaff1) reported@Dragovich_u @Zoroarts @Steam just make it longer than two hours, problem solved
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