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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
Pouzauges, Pays de la Loire 1
Brionne, Normandy 1
Clichy, Île-de-France 1
Vannes, Brittany 1
Amiens, Hauts-de-France 1
Suresnes, Île-de-France 1
Registro, SP 1
Mantes-la-Jolie, Île-de-France 1
Avignon, Provence-Alpes-Côte d'Azur 1
Unias, Auvergne-Rhône-Alpes 1
Bressuire, Nouvelle-Aquitaine 1
Hanau am Main, Hesse 1
Bron, Auvergne-Rhône-Alpes 1
Guwahati, AS 1
Huancayo, Junin 1
Saint-Amand-Montrond, Centre 1
Lens, Hauts-de-France 2
Lieusaint, Île-de-France 1
Le Creusot, Bourgogne-Franche-Comté 1
Montigny-lès-Cormeilles, Île-de-France 1
Les Alleuds, Pays de la Loire 1
Le Havre, Normandy 1
Aïn Temouchent, Aïn Témouchent 1
Toulon, Provence-Alpes-Côte d'Azur 1
Araçatuba, SP 1
Chenay, ACAL 1
Rennes, Brittany 3
Andrésy, Île-de-France 1
Corbie, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • VeganCatBounce
    StockStackr (@VeganCatBounce) reported

    @Steam you want to spam in the background, but when I go to log in to my account you have been spoofin, now we have a password issues? you pukes!

  • Terkelfisk
    Carrot King 👑 (@Terkelfisk) reported

    @Zoroarts @Steam It is weird to refund a game that they liked. But if they didn't like it, then I don't see a problem with them refunding it, even if they completed it. A short game shouldn't be a work around the two hour refund mark that is Steam's policy.

  • _ragegun
    ragegun (@_ragegun) reported

    @Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.

  • coreyVMG
    Cørey (@coreyVMG) reported

    Fix your **** @Steam

  • ArtbyYutami
    ✨Yutami✨ - Comms Open! (@ArtbyYutami) reported

    @Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.

  • JuiceHaunter
    JuiceHaunter (@JuiceHaunter) reported

    @Zoroarts @Steam This is a dev problem. Not a steam problem. You could argue maybe $1 - $2 games can't be refunded... But if you actually developed a game that can be fully completed on 2hrs or less than what you have is a demo and you forgot the develop the full game.

  • ShadowC5
    Shadow C | 🍔Arbiter🍕 🌭of🥪 🌮Sandwiches🌯 (@ShadowC5) reported

    @WastingSanity @Zoroarts @Steam But that would be a problem for certain genre of games, no? For example, certain puzzle genres are fundamentally not replayable, especially if the idea/solution to the puzzle requires planning and thought - and not merely some random generation.

  • shenkay
    Shenkay (@shenkay) reported

    @Zoroarts @Steam Introduce more content extend the gameplay time, problem solved.

  • FUCKJVLY
    j (@FUCKJVLY) reported

    @Steam One of the biggest online markets with millions of users needs a phone service. It’s ******* ridiculous I have to wait hours or days for a reply on a hacked account….. Especially accounts worth thousands.

  • WrenchOfChaos
    Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported

    @PotatoCrispDip @Steam But Steam is the biggest by far so you're losing an insane amount of money & exposure by not having your game on Steam, and there's no reason to keep the store hostile to short games when there's a simple fix. I don't understand defending keeping it that way.

  • Tiny_Tuna
    Tuna (@Tiny_Tuna) reported

    @Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.

  • Daniboy07dani
    Dani boy (@Daniboy07dani) reported

    @Zoroarts @Steam Who gives a ****? Take your bullshit and get out of here steam has the best refund policy and the best customer service of all gaming and you want to ruin it because people do a any% speed run of a indie game? Get tf out of here with that

  • PoshIndie
    Posh Indie (@PoshIndie) reported

    @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

  • Abandac123
    Abandoned Account 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@Abandac123) reported

    @Dexerto While @Steam's refunding system is the gold standard for consumers, it's not without its issues. There should be additional rules on the length of gameplay. Like, if u reach 1/4 of the game or the 2 hour window. That's fair. @Steam_Support

  • Illyasviel404
    illyasviel Von Einzbern (@Illyasviel404) reported

    @Zoroarts @Krazerack @Steam I hate people do that.. unless got issues game really bad i understand....or unplayable.. well some people abuse it ... this gonna be problem later

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