Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 2 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 12 |
| José María Ezeiza, BA | 1 |
| Aguascalientes, AGU | 1 |
| Vijayawada, AP | 1 |
| Cherbourg-Octeville, Normandy | 1 |
| Lille, Hauts-de-France | 1 |
| Strasbourg, ACAL | 1 |
| Varilhes, Occitanie | 1 |
| Mozzo, Lombardy | 1 |
| Boulogne-Billancourt, Île-de-France | 2 |
| Toluca, MEX | 1 |
| Campinas, SP | 3 |
| Cavaillon, Provence-Alpes-Côte d'Azur | 1 |
| Souastre, Hauts-de-France | 1 |
| Parthenay, Nouvelle-Aquitaine | 1 |
| Solidaridad, Q. Roo | 1 |
| Elne, Occitanie | 1 |
| Cáceres, MT | 1 |
| Ciudad Jardín, MEX | 3 |
| Porto Velho, RO | 1 |
| Montpellier, Occitanie | 1 |
| Surrey, BC | 1 |
| Blois, Centre | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Marília, SP | 1 |
| Machala, El Oro | 1 |
| Mexico City, CDMX | 1 |
| Stony Plain, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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pikachufrankie (@pikachufrankie) reported@Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.
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Marokano (@Marokano8888) reported@Zoroarts @Steam That's not a Steam issue, people are just pieces of ****, also you could make game a little longer.
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JuiceHaunter (@JuiceHaunter) reported@Zoroarts @Steam This is a dev problem. Not a steam problem. You could argue maybe $1 - $2 games can't be refunded... But if you actually developed a game that can be fully completed on 2hrs or less than what you have is a demo and you forgot the develop the full game.
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XRP (@lushikeen) reported@Zoroarts @Steam Mad cause the devs didn’t make a long enough game. Sounds like a skill issue bootlicker.
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✨Yutami✨ - Comms Open! (@ArtbyYutami) reported@Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.
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Chud McCloud ✝️🇺🇲 (@MaroonKennedy) reported@eramaster12 @Steam @PlayStation Playstation says they want to double down on live service games even after the failures of Concord and Marathon
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**** Tuglick⛧ (@MuffTuglick) reported@Zoroarts @Steam Easy fix, Make a game with at minimum 5+ hours of gameplay. Make the game have replay value.
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okay (@Reiiz6) reported@Zoroarts @Steam Idk what game you do but adding new game+ with new ending or bad ending or different ending, unlockable skin/item/achievement through multiple run can fix this problem to certain extend
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Kamina (@nogal909) reported@TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).
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HowlingHenry (@HowlingFord) reported@gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam
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Trve Metal (@TrveMetal1993) reported@Zoroarts @Steam If the dev makes a game you can finish under 2 hours it's their problem, either add more content, remove the game from steam or live with it.
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Cyka_Delik (@Cyka_Delik) reported@Zoroarts @Steam What's your problem? He gave it a good review
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Dani (@sqronce) reported@Zoroarts @Steam Yeah, I think that sucks, though I'm not sure if there is a better system for Steam to have. I dunno if they'd be able to have second pool of games with a different refund policy without causing too much broad confusion. Though I've put very little thought into the problem.
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Blue 💻 (@BwuUnhinged) reported@jaydon8D @Zoroarts @Steam That’s like going to the movies, enjoying the movie so much and then going back to concessions to ask for a refund, it doesn’t really make sense Imagine you asked for that refund and they gave it to you, it’s not a director skill issue it’s just a messed up system atp
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Jyn (@Mr_Clutchweg) reported@Cloy006 @Zoroarts @Steam "Only people that found it to easy refunded it". Screenshot shows "GREAT GAME" and refunded. The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them. That works with big