Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 12
Milan, Lombardia 5
Marseille, Provence-Alpes-Côte d'Azur 4
Lyon, Auvergne-Rhône-Alpes 4
Birmingham, England 3
High Wycombe, England 3
Adelaide, SA 3
Toulouse, Occitanie 3
Nancy, ACAL 2
Crépy-en-Valois, Hauts-de-France 2
Portland, OR 2
Melbourne, VIC 2
Rennes, Bretagne 2
Sotteville-lès-Rouen, Normandie 2
Niterói, RJ 2
Hamburg, HH 2
Köln, NRW 2
London, England 2
Liverpool, England 2
Frankfurt am Main, Hessen 2
Brisbane, QLD 2
Stuttgart, Baden-Württemberg Region 2
Caen, Normandie 2
Washington, D.C., DC 2
Forbach, ACAL 2
Madrid, Comunidad de Madrid 2
Nottingham, England 2
Jerez de la Frontera, Andalucía 2
Amman, Amman Governorate 2
São Paulo, SP 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielS27726635 Daniel Shaw (@DanielS27726635) reported

    @Steam_Support Please my gift card is giving me issues, it’s saying it’s already redeemed and I got it from the stores just today, please help 💔

  • Eldiabl17442479 Eldiablo (@Eldiabl17442479) reported

    @Steam_Support Please my gift card is giving me issues, it’s saying it’s already redeemed and I got it from the stores just today, please help 💔

  • Redshyft Landon Brainard (@Redshyft) reported

    @Steam_Support I've learned that 32-bit x86 games will run without issue on an M1 MacBook Pro through Rosetta 2. How would I report this to the Steam team? When I filter games compatible with macOS, it does not list 32-bit x86 games compatible with macOS

  • Miraglyth Miraglyth (@Miraglyth) reported

    @Loliconica @steam_games What the heck? This was from *eight years ago*. Greenlight has been dead for half the life of this tweet! Good games getting blocked from release by not having caught the eye of an influencer has LONG since stopped being an issue.

  • TheMattSimmons Matt Simmons (@TheMattSimmons) reported from Barrowford, England

    @Steam_Support I’ve tried resetting my steam password but when I use the new password it keeps saying the password is incorrect. I’ve tried this 4 times each with the same issue. Where can I email to get support on this? I’ve tried your support page which says reset password

  • ClarkShawnie Shawnie Clark (@ClarkShawnie) reported

    Hey @Steam_Support can someone actually help me with my problem VS accusing me of stealing while using copy/pasted responses?

  • armer_patrick Patrick Armer (@armer_patrick) reported

    @Steam_Support I'm having issues connecting my Elite V2 Xbox controller to Steam. I keeps recognizing it as a normal Xbox controller. PLS HALP

  • OgundeleTolul10 Ogundele Tolulope (@OgundeleTolul10) reported

    @Steam @stequad @Steam_Support I'm having issue with a steam gift card a d I really need support to clear the issue

  • DaniloD08661863 DaniloDiaz (@DaniloD08661863) reported

    @alexquit @Steam_Support I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_guru12

  • LucyPaulBooks Lucy Paul (@LucyPaulBooks) reported

    @Steam_Support My son gave his login info to a random stranger and now his account has been stolen. The hacker changed the email address so we can't self recover. What do we do to get his account back?

  • Laurine106310 Laurine Sarah🧚‍♀️ (@Laurine106310) reported

    @CianIennon @Steam_Support I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this lady on Instagram she is fast and reliable, I think you should contact him On Instagram @labaran_hackers

  • Miikori Miikori (@Miikori) reported

    @Outriders Asked for a refund from @Steam_Support , but since I've battled with the bugs and disconnects for more than 2 hours, I cannot get it anymore. So really hoping things get better... Or do some magic with the refunds. I'm not usually a salty boy when it comes to games not working.

  • GizmoGaming83 Gizmo Gaming 83 (@GizmoGaming83) reported

    @Steam Your Need for Speed PC game is broken Not able to use a controller for this game with out having to unplug the mouse and key board is unstreamable.. Money back please? check your forums please not alone. @Steam_Support @NeedforSpeed

  • MIDI_Run みでぃ★ (@MIDI_Run) reported

    @Steam_Support I can not get the code for my steam account. I can not access steam support because I can not login. I have my id and password. Please help me.

  • Natasha90903107 Natasha (@Natasha90903107) reported

    @KofoGrand @Steam_Support Hello, you can contact an expert giber_tec on Instagram can fix this

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