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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Limeil-Brévannes, Île-de-France 1
Angeot, Bourgogne-Franche-Comté 1
Bucaramanga, Santander 1
Fréjus, Provence-Alpes-Côte d'Azur 2
Beauvais, Hauts-de-France 1
Strasbourg, ACAL 3
Denain, Hauts-de-France 1
Townsville, QLD 1
Vevey, VD 1
Bourges, Centre 2
Bayeux, Normandy 1
Montpellier, Occitanie 2
Lons-le-Saunier, Bourgogne-Franche-Comté 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 2
Annecy, Auvergne-Rhône-Alpes 3
Toronto, ON 2
Paris, Île-de-France 12
José María Ezeiza, BA 1
Aguascalientes, AGU 1
Vijayawada, AP 1
Cherbourg-Octeville, Normandy 1
Lille, Hauts-de-France 1
Varilhes, Occitanie 1
Mozzo, Lombardy 1
Boulogne-Billancourt, Île-de-France 2
Toluca, MEX 1
Campinas, SP 3
Cavaillon, Provence-Alpes-Côte d'Azur 1
Souastre, Hauts-de-France 1
Parthenay, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam It’s a problem that people can use their system to play paid games to the end for free. It’s almost certainly a solvable problem, you’re just concluding that because you can’t think of a way to solve it without damaging the current environment that no solution is possible.

  • moltensnow
    OrwellWasAnOptimist (@moltensnow) reported

    @Zoroarts @Steam >Makes a very short game with apparently 0 replayabilty. >People refund (their right) >Despite refunding (their right), they recommend & help the game >"StEaM pLeAsE sToP tHeM!1!!" You are the problem, bud.

  • AriaALake
    Aria Amaryllis (@AriaALake) reported

    @Crooklynways_ @Zoroarts @Steam So people stealing over $100k from a small game dev isn't an issue that needs fixing? Gods you people are ******* awful.

  • FrenchyAmber
    Frenchy Amber (@FrenchyAmber) reported

    @Zoroarts @Steam I don't really understand the problem. In the end, it gives more visibility to your game which will be bought and kept by those whilling to support your work isn't it ? If they couldn't be refunded, they'll just hack your game and not even leave a good review.

  • TAW_Odoq
    Odoq (@TAW_Odoq) reported

    @Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...

  • BwuUnhinged
    Blue 💻 (@BwuUnhinged) reported

    @jaydon8D @Zoroarts @Steam That’s like going to the movies, enjoying the movie so much and then going back to concessions to ask for a refund, it doesn’t really make sense Imagine you asked for that refund and they gave it to you, it’s not a director skill issue it’s just a messed up system atp

  • Britdissonance
    BritishDissonance (@Britdissonance) reported

    @jcrain1991 @Zoroarts @Steam Buddy if the average person can beat it in 2 hours its not worth a pricetag. If the average person can't and the refunds are from people that didn't like it then he's complaining about a non issue. Can't have it both ways.

  • Ian_Fisch
    Ian Fisch - Lead Coder on Kingmakers (wishlist!) (@Ian_Fisch) reported

    @Zoroarts @Steam I think they should have an option to publish a “short” game with a shorter refund window. The problem is that you’d have to make the player aware of this when he buys, and I don’t think they want to be drawing more attention to the refund policy. That could easily backfire and lead to a higher rate of refund. I don’t have a good solution here.

  • BwuUnhinged
    Blue 💻 (@BwuUnhinged) reported

    @jaydon8D @Zoroarts @Steam Thank you for fixing my analogy I guess, the point of my metaphor is that if you go into something you paid for and it happens to be short that’s user error, not the dev’s fault. You should do research before buying anything, not only that but if you buy this thing and you

  • Tiny_Tuna
    Tuna (@Tiny_Tuna) reported

    @Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.

  • NTsuki_Tia
    N'Tsuki Tia (@NTsuki_Tia) reported

    @Zoroarts @Steam People will at times be trying to play, have some trouble and be trying to debug it, or just trying to play to see if they like or not, and run go 2 hours before they decide, or confirm if will not work really (specially games that need patching and so so).

  • Aeyerlock
    🔞AeyerLock🔞 (Commission Open) 1/3 (@Aeyerlock) reported

    @_Lukaerd @Zoroarts @Steam i saw that as a problem but there would need to be an appeal process to prove that the developer implemented a scam. That or perhaps developers need to provide proof when and how the achievemnent is aquired and needs to be tested where it functions normally.

  • RealBSP3
    𝐁𝐒𝐏𝟑 (@RealBSP3) reported

    @Zoroarts @Steam They might be falling under some play requirement limit. Maybe that limit is two hours. I've returned two games. I played both for half an hour, and realized one was broken, and the other departed too far from a franchise I loved to keep playing.

  • DarkDesertFox
    DarkDesertFox (@DarkDesertFox) reported

    @Zoroarts @Steam People are completely missing the point of your post. The problem with a good system is people will always abuse it and ruin it for others. The fact that they are refunding your game which is only a few dollars shows how much they take advantage of it. We can't have short games?

  • L9FRIENDLYSTYLE
    L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported

    @LiquidEffer @Zoroarts @Steam He has the solution at his fingertips yet you and others are here encouraging him to sit on his *** and do nothing about it and wait for the force he has no control over to fix his problem

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