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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 1
Bucharest, Bucureşti 1
Ramsgate, England 1
Bordeaux, Nouvelle-Aquitaine 1
Bellville, OH 1
Toronto, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Melbourne, VIC 2
Berlin, Berlin 4
Vienne, Auvergne-Rhône-Alpes 1
Stockport, England 1
Wigan, England 1
Gentilly, Île-de-France 1
Akron, OH 1
Carapicuíba, SP 1
Warendorf, NRW 1
Tallard, Provence-Alpes-Côte d'Azur 1
Great Bend, KS 1
Villebon-sur-Yvette, Île-de-France 1
Le Havre, Normandy 1
Vienna, Vienna 2
New Delhi, NCT 1
Ixtapaluca, MEX 1
Munich, Bavaria 1
Chissay-en-Touraine, Centre 1
Pickering, ON 1
Thunder Bay, ON 1
Saint-Amand-les-Eaux, Hauts-de-France 1
Portsmouth, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • spiroo_cs
    spiroo (@spiroo_cs) reported

    @MaseN1CS @Steam_Support Yes, nothing had moved, the Steam Guard was broken, changed the email address of the account and the number.

  • ACookieWasHere
    Cookie (@ACookieWasHere) reported

    @Steam_Support @Steam uh steam servers down?

  • minemobs_
    minemobs_ (@minemobs_) reported

    Hello @Steam @Steam_Support, I have a problem with my account. Someone hacked my account and the hacker changed the email. I can't reset my password or my email.

  • natrueil_
    nɑʈhɑn (@natrueil_) reported

    @Steam_Support wtf is this error “disconnected by VAC: cannot play on secure servers” guys I just woke up, didn’t modified any game files, just launched the game to do a wingman, I’m now banned for 2 hours lol, I’ve been playing CS for 4years now, what the heck???

  • Olivia5802
    Olivia Thomas🇱🇷❤ (@Olivia5802) reported

    @yminzari @Steam_Support @Steam I had a similar hack/hacked problem with my account until Brain_hackers on Instagram helped me recovered my account

  • GareeGrimfield
    Gary (@GareeGrimfield) reported

    @Steam_Support Hello I have sent in a ticket on this issue already but my purchase of guilty gear strive was disputed by you guys even though the purchase went through on my banks side. The game has pre-purchase bonuses that I dont want to miss, any chance you guys can resolve?

  • TheSecretScrib1
    TheSecretScribe (@TheSecretScrib1) reported

    @Steam_Support thanks for fixing my issue so fast! 🙏. Screw these scammers and what they do!

  • Julifakiss
    Julifakiss (@Julifakiss) reported

    @Ethan12Super @Steam_Support They fixed the problem shortly after I posted this. So, perhaps they do.

  • Jonny683
    Jon Dilks (@Jonny683) reported

    @Steam_Support I'm having trouble with my account. Someone hijacked it and tried to scam me to give it back. Can I call and talk to someone?

  • Tyler_John18
    TylerJohn18 (@Tyler_John18) reported

    @EritoKaio @Steam_Support @discord They did this to me but they sent me a slightly different link that gave them my steam and discord login info and they have stolen both accounts😢

  • gcapt04
    GodCapt ☀️ (@gcapt04) reported from Gubengairlangga, East Java

    @Steam_Support hi, i need help recovering my account, i have used all the tools you've provided such as changing my password changing my email, but I still can't sign in into my account, please help. Thanks.

  • Mitchie21
    Mitchell Roos (@Mitchie21) reported

    @Steam_Support I'm having a problem with my steam account. 1 of the games i play issued a game ban through steam. Steam policy states the following : It cannot prevent the user from launching and playing the game offline. However this company does stop me from entering the game

  • kenn_y02
    Kenny (@kenn_y02) reported

    @DropZones420 @Steam_Support @Steam I can help you fix or recover your account, Send a Dm

  • agolf_J_Twitler
    Ronald **** (@agolf_J_Twitler) reported

    @Steam_Support So a power hungry mod named Gaby can ban someone for a month? Nice customer service you got there even @EpicGames listens instead of closing then banning for placing a new ticket since the old one can't even be reopened..

  • Aaronicalh
    Aaronical 🇱🇷 (@Aaronicalh) reported

    @yminzari @Steam_Support @Steam I had a similar hacked problem with my account until Thomas-hackers on Instagram helped me recovered my account

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