Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Marseille, Provence-Alpes-Côte d'Azur 3
Montréal, QC 3
Nantes, Pays de la Loire 2
Montluçon, Auvergne-Rhône-Alpes 2
La Roche-sur-Yon, Pays de la Loire 2
Villeurbanne, Auvergne-Rhône-Alpes 2
London, England 2
Lausanne, VD 2
Montevideo, Departamento de Montevideo 2
Sydney, NSW 2
Noisy-le-Grand, Île-de-France 2
Aix-les-Bains, Auvergne-Rhône-Alpes 2
Billom, Auvergne-Rhône-Alpes 2
La Rochelle, Nouvelle-Aquitaine 2
Lucknow, UP 1
Hounslow, England 1
Lübeck, Schleswig-Holstein 1
Freiburg, Baden-Württemberg Region 1
São Paulo, SP 1
Surprise, AZ 1
Abbey Wood, England 1
Brussels, Bruxelles-Capitale 1
Columbus, OH 1
Fouquescourt, Hauts-de-France 1
Saint-Maur-des-Fossés, Île-de-France 1
Schijndel, nb 1
Chatham, England 1
Cluain Meala, Munster 1
Hildburghausen, Thuringia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • BajkerRadys Bajker (@BajkerRadys) reported

    @BeamdogInc @BaldursGate Hi, I was playing BG EE via @Steam without any problems. Since yesterday the game crashed every time I attempt to load a saved game... no error message displayed. I am experiencing this on both my PC (W10) and laptop (W7). Any clues? Thx

  • ujah94 ujah94 (@ujah94) reported

    @Steam I am trying to create an account on steam but I always get this “Please disconnect from VPNs or proxies and try again”. (Reference ID: 4193411652380032746) Please I need help

  • XoaGray Monstrosity Deluxe! (@XoaGray) reported

    @Steam how is it that a year later there’s still no fix for the controller issue on Mac? My Xbox controller works fine in any game, as long as it’s not through Steam, and every time I try to install the steam controller software, it fails.

  • hammyhavoc Hammy Havoc (@hammyhavoc) reported

    @joedborg @Steam So in that scenario, it's a system-wide VAC ban? Seems extremely heavy-handed for a problem that some customer support could have resolved. With that said, IMO, all VAC bans shouldn't be permanent. We believe people change in prison given time and a lesson learned, why not bans?

  • uwunight23 umunight 21 (@uwunight23) reported

    @djzbot @Steam forms not working..

  • 3mmanuelLacort3 Emmanuel (@3mmanuelLacort3) reported

    @ScumGame @Steam_Support @Steam plz help I'm playing Scum and it worked 6 months ago now I installed it again and it always says when I'm trying to join server I login it shows me the game where I spawn then kicks me and says LOST CONNECTION, pls help

  • Larry_C_Ellis Larry Ellis (@Larry_C_Ellis) reported

    @Shuham_Pc @Steam Yeah the games initially great fun, then after a while you get real tired of the issues. These are issues that have existed for over a year, possibly years, yet they keep pushing out DLC instead of fixing the bugs.

  • simonluvssvs sarah holbrook (@simonluvssvs) reported

    @Langley_Song @Steam Hey, really sorry about that had similar issues but all thanks to QUICK_CYBER1 On Instagram you can try reaching out to them they help in all kind of, BANNED, SUSPENDED, DISABLED, LOCKED & HACKED ACCOUNT.....

  • ninsta_7 Ninaad B N (@ninsta_7) reported

    @Steam @valvesoftware @CSGO please fix this asap

  • raimyah 🎄Raimyah🎄 (@raimyah) reported

    By locking me out of my @Steam account for the mistake of buying a new phone, @valvesoftware, I wish you a very merry fix it before I file a local legal complaint.

  • DaveHenning6 DaveyH (@DaveHenning6) reported

    @steam Your service is not loading, my life is falling apart, my wife has just left. please fix it.

  • BraxtonMastre Braxton Mastre (@BraxtonMastre) reported

    @Steam Please help me. Trying to return a game I have spend over 11 hours trying to fix that I preordered. You refused the request in an hour after looking at it. The game is physically unplayable.

  • MissPureGG PURE ᴳᴳ (@MissPureGG) reported

    @Steam Can you please look into why controllers disconnect and does not work trough steam?

  • madelyn417 madelyn (@madelyn417) reported

    @LeeAdomo @Steam I also experienced this, i contacted support service and they didn’t do anything about but @recoveringteam5 on Twitter helped me get regain access to my account.

  • hammyhavoc Hammy Havoc (@hammyhavoc) reported

    @joedborg @Steam Can you give some examples so we can start an open dialogue, and invite devs to discuss the problems? Software by its very nature is imperfect, games in particular. Steam does offer a refund policy too.

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