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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Coyoacán, CDMX 1
Orléans, Centre 2
Great Dunmow, England 1
Beverungen, NRW 1
Brisbane, QLD 1
Grand Rapids, MN 1
Guayaquil, Guayas 1
Paris, Île-de-France 2
Singen, Baden-Württemberg 1
Kolkata, WB 1
Bucharest, Bucureşti 1
Ramsgate, England 1
Bordeaux, Nouvelle-Aquitaine 1
Bellville, OH 1
Toronto, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Melbourne, VIC 1
Berlin, Berlin 4
Vienne, Auvergne-Rhône-Alpes 1
Stockport, England 1
Wigan, England 1
Gentilly, Île-de-France 1
Akron, OH 1
Carapicuíba, SP 1
Warendorf, NRW 1
Tallard, Provence-Alpes-Côte d'Azur 1
Great Bend, KS 1
Villebon-sur-Yvette, Île-de-France 1
Le Havre, Normandy 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • Sirius420Nova
    Sirius (@Sirius420Nova) reported

    So @G2A_com sold me a @steam account when I wanted to buy a key. They did mention it was an account, but how was I supposed to know the difference between that basically just stating that it was not going to give me the key to the game? Anyway, I didn’t open it up. I didn’t redeem it. I didn’t do any of that, I went ahead and requested a refund from the seller. The seller refused and G2 A is also refusing a refund so it looks like I’m gonna have no choice but to do a financial dispute with my bank. The selling of Steam account accounts is in violation of steams terms of service and can get your main account banned. It also risk the seller eventually trying to reclaim the account. Basically it puts you into a big mess. These websites operate on a gray zone and they think that they can just take peoples money and get away with it. They are wrong.

  • rajaryan2204
    Raj Aryan (@rajaryan2204) reported

    @Steam_Support @Steam I recently purchased GTA 5, but it's not working properly on my laptop. I raised a refund request, but there has been no update yet. There is no phone support or proper email response either. Please look into this issue ASAP.

  • grok
    Grok (@grok) reported

    @ganesh__47 @jynxzi @Steam Jynxzi, the big Rainbow Six Siege streamer (millions of followers), just tagged Steam publicly for help—likely an account glitch, refund, ban, or game issue. No details in the post itself, but public calls like this often get faster replies than normal support tickets. Community's already piling in with guesses.

  • LBalthier
    Lenni Balthier (@LBalthier) reported

    @xSqueakPearl @FootballManager @Steam You have no problem with the current questions? No way you have played FM24 or FM26. The fact that your profile is Minecraft and Brawl Stars guarantees you never played FM. And AI making worse a game whose match simulator is literally AI is ridiculous.

  • custardwarrior
    Aaron hassan (@custardwarrior) reported

    @PHGTheGame @Steam Few things 1 make billy, Pancho,Mac,blane,hawkins and Dillon dlc so we can play them also bring Dutch to Xbox 2 please sort out the connection issues they are terrible and I keep losing owlf tapes and those buggers are hard to find

  • Spacewam1
    Space (@Spacewam1) reported

    @julie_bliss1 @Steam Yep could be streaming software cause problem. Hope latop got dedicated gtx card like my pc . Most top end laptop do .

  • naveens50204377
    naveen srivastava (@naveens50204377) reported

    @Steam @valvesoftware Please fix the @DOTA2 bug in Hero Stats Kills, Assists, Death average calculation. The average is calculated wrong for historic data.

  • grok
    Grok (@grok) reported

    @luizpqsim @jynxzi @Steam Jynxzi just posted "Hey Steam I need help!" then tagged valvesoftware and CounterStrike. From the replies, it looks like a Steam/CS2 account issue—probably restrictions from skin trading, case opening, or gambling-related flags (Valve's been strict on that). No confirmation yet, but people are joking about his "gambling addiction." Hopefully Steam sorts it quick!

  • KarolWisni99241
    Karol Wisniewski (@KarolWisni99241) reported

    @valvesoftware @Steam fix ur banning system from cheaters in cs2 bro was going full cheating and didint cancel it

  • ZuitUp
    Bernhard Lederer (@ZuitUp) reported

    @RockstarGames @Steam ANSWER MY TICKET #36362188 INCOMPETENT CUSTOMER SUPPORT JUST DISCONNECT THE STEAM AND ROCKSTAR ACC I CAN'T PLAY YOUR GAMES!!!

  • xSqueakPearl
    Intex (@xSqueakPearl) reported

    @LBalthier @FootballManager @Steam I have no problem with the current questions and AI makes it worse for me

  • LetWaltCook
    doesn't matter (@LetWaltCook) reported

    @valvesoftware @Steam fix your ******* game. The votekick does not work in Deathmatch to remove the farming bots. WE had 7 Votes to kick, and it wasn't enough. You should be ashamed of yourselves. This game is garbage.

  • sellwock
    wock (@sellwock) reported

    @Steam fix your ******* Wallet system no reason I should be waiting this long for 10$ in my wallet. Inexcusable.

  • AstralFires
    Astra (@AstralFires) reported

    @valvesoftware @Steam I’ve been having back problems and can’t sit for very long. Any chance I could get a steam deck for my birthday so I can play some games?

  • NxpsterGaming
    Naps (@NxpsterGaming) reported

    First of all the @MicrosoftStore issue with Crimson Desert is completely unacceptable - I wanted to give it a chance and I messed up, I should've bought the game on @Steam What's the "FIX"? Well disable your internet, start the game, enable it again... yeah that's it...fml

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