Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 01/17/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (18%)

    Glitches (18%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Sign in
FranceNivillac Sign in
FrancePennautier Glitches
FinlandHelsinki Online Play
GermanyKöln Online Play
FranceTarbes Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • 0xZuwu 0xZuwu.eth 🧪 (@0xZuwu) reported

    @BlockchainHedge @Steam Damn that's a hell of a name for a skin trading service or marketplace 👀

  • Arrgron Arrgron (@Arrgron) reported

    @kempthofficial @bIoodmachine @Steam Just download the north point mod that bypasses respawn and ea so you can play with new game modes and without ddos issues. The files for the client can be found on github

  • carlopgonzales Carlo Angelo Gonzales (@carlopgonzales) reported

    Yo @Steam @DOTA2 , an account was hacked and your customer service sucks. Need help!

  • ONETAPSTAR lai Morris (@ONETAPSTAR) reported

    @Steam Dear customer service, my steam account wants to change the email address and password but can not change I do not know why you can help me change it

  • Gail_Salamanca KanedaGS #RocketPandaGames (@Gail_Salamanca) reported

    @OldowanGame @Steamworks @Steam Hey there we're having trouble getting our demo to go live on the page? What's the trick?

  • ItsPirrip Indie Gamer Pip (@ItsPirrip) reported

    @StarsSongstress @FF_XIV_EN @Steam I think this is the same with US customer service. I had a situation that happened to me 6yrs ago and they weren't helpful and closed the chat on me.

  • ItsPirrip Indie Gamer Pip (@ItsPirrip) reported

    @StarsSongstress @FF_XIV_EN @Steam That sucks big time for sure. This is why their customer service is close to EA as being the worst. They do not care for the customers and won't help.

  • s_staken StakenS (following back) (@s_staken) reported

    @Steam FIX TF2 PLEASE. It isn't playable. I queue up for casual, server dies so quick sonic couldn't run 1 mile before a bot crashes the server. GIVE US A CAPTCHA!!!!

  • Yaibatsu Yaibatsu - Oni of the East (@Yaibatsu) reported

    @StarsSongstress @FF_XIV_EN @Steam Yeah. I just... really really hope that the CS Rep was just wrong and there is no actual Region lock enforced when linking the Accounts. Because I'm stuck with the same Problem. NA SE Acc, EU steam acc. And steam only changes store region if you have a local payment method.

  • StarsSongstress ☽ꪜꪖꪀꪖ✧夢☾ (@StarsSongstress) reported

    @ItsPirrip @FF_XIV_EN @Steam Absolutely! PlayStation (which is SONY also a JPN company) has the same issue of refusing to allow for accounts to switch regions to match where the account owner is living. This NEEDS to be fixed.

  • LordPotplant Morgan (@LordPotplant) reported

    @Vitality_SA @Steam @PlayStation This would have been great if you could actually claim the reward. Helpdesk says IT is aware of the issue but no turnaround time (ie we aren't planning on fixing it). Offer fake rewards much?

  • ItsPirrip Indie Gamer Pip (@ItsPirrip) reported

    @StarsSongstress @FF_XIV_EN @Steam "not my problem" best customer service ever ;) they're like very close to EA customer service, the worst ever.

  • stomach_achesx dir_en_grey (@stomach_achesx) reported

    @StarsSongstress @FF_XIV_EN @Steam holy crap O_O that's a big problem...

  • crazzyjack1 crazzy jack (@crazzyjack1) reported

    @Steam I just reset my password I’ve typed in my account name and everything correctly still can’t sign in

  • TriangleGM TriangleGM (@TriangleGM) reported

    @nibriddan @Steam That's just it, Steam seems to have no problem supporting a rapidly growing supply of "porn game trash," including games that depict **** and questionably-aged characters.

  • JustinFarrimond Justin Farrimond (@JustinFarrimond) reported

    @RussellEngland @cdkeyscom_en @Steam Mad. Usual short term view of customer service not being important. Well they've shot themselves in the foot. Anyone reading this will not want to buy from them.

  • StarsSongstress ☽ꪜꪖꪀꪖ✧夢☾ (@StarsSongstress) reported

    @ItsPirrip @FF_XIV_EN @Steam Amazon pay to charge Crysta to my account . It was the ONLY way. HOWEVER, when you make your SE account, it should force you to the region you’re in. I tried to make an NA at the time of starting but was forced into a JP service account because I was in JPN at the time.

  • BalianMartinez Balian Martinez (@BalianMartinez) reported

    Having a new phone number from #Eltrona starting with 651 xxx xxx. Most of the websites don't recognize this as a valid format: @Airbnb,@bookingcom, @Steam, etc. Where do tech companies get the number formats from? Same with my old 691 xxx xxx no problem. #luxembourg #digtallife

  • OldowanGame Oldowan 🌲wishlist on Steam🌲 (@OldowanGame) reported

    Having trouble with Steam. I've marked the playtest as "Not Playable" and the signup status as "Hidden" but 8 hours later and it's still showing as available. This is blocking the store page from showing the demo. @Steamworks @Steam #Steam #gamedev #indiedev

  • StarsSongstress ☽ꪜꪖꪀꪖ✧夢☾ (@StarsSongstress) reported

    @ItsPirrip @FF_XIV_EN @Steam Talking to JP Support made me want to rip my hair out. I swear they were bring broken records.

  • WhiteLion_Games HeyWhiteBoy (@WhiteLion_Games) reported

    Its still so frustrating that @Steam won't issue refunds for Battlefield 2042 even with valid reasoning. Yeah, I get it, I played for 3 hours, a whole 1 hour longer than your policy says is okay. And I've now owned the game for months, but not for lack of trying to get a refund.

  • ItsPirrip Indie Gamer Pip (@ItsPirrip) reported

    @StarsSongstress @FF_XIV_EN @Steam It's pretty bad, I play the sims 4 on console and its super buggy. Not fix, its a 8yr old game, there are many bugs that pc players is tired too, all they do is push out add-ons/dlcs. To have the complete ts4 game w/ all kits/packs it cost roughly $700 lol.

  • itsQuinntendo Quinn 🍄💕✨ (@itsQuinntendo) reported

    Is anyone else having issues with @Steam? Its saying they're unable to sync with the cloud for my game. Im scared i'm gonna **** something up. lol

  • itsQuinntendo Quinn 🍄💕✨ (@itsQuinntendo) reported

    @kristynskandi @Steam Maybe its a server issue. Im too scared to open Stardew lmao.

  • JustinFarrimond Justin Farrimond (@JustinFarrimond) reported

    @RussellEngland @cdkeyscom_en @Steam Direct from Steam you get 14 days to make a decision on a game so long as you haven't played it more than 2 hours. Didn't think 3rd party would be so strict. Not good customer service.

  • KN47TurtlesTTV SADBOITURTLES (@KN47TurtlesTTV) reported

    @Steam_Support @Steam @RareLtd My friend is unable to connect to servers for sea of thieves an we done research but nothing matching the issues she own the game through steam

  • RiccosuS Riccardo stamigna (@RiccosuS) reported

    @Steam yo fix ur **** servers, i have this ******* halved *** server for months i dont play on steam anymore because of that ****** ******* server halving my download speed idc i wont use ur ****** *** ******* platform if u dont at least FIX IT

  • Sawtaytoes Kevin Ghadyani (@Sawtaytoes) reported

    @Steam 2/ I'd love to see how the Steam @OnDeck's touch screen fairs in games compared to my Surface Pro 6. 1. It will have more performance and run at a much lower resolution. 2. Running on Linux, it might not have the same touch vs stylus vs mouse cursor issues I have in Windows.

  • dumbassnya Professional dumbass (@dumbassnya) reported

    @Steam ayo can yall pls fix csgo and get rid of the bots in tf2? please, thanks

  • TriangleGM TriangleGM (@TriangleGM) reported

    @lazarus954 @Steam There is a movement to legalize ****** in many areas. APAT addresses the question as a serious psychological and philosophical issue. Compare that to games where the player drugs and sleep-rapes their mom/sister/etc. Why was THIS game targeted by Steam?