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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (54%)
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Online Play (23%)
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Glitches (18%)
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Game Crash (3%)
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Matchmaking (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Online Play | |
 High Wycombe |
Sign in | |
 Saujon |
Matchmaking | |
| Hamburg |
Sign in | |
| Bagneux |
Online Play | |
 Chicago |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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MR_ZIGGLA
(@ibrahim75943412) reported
@Steam_Support I am having problem with a Steam gift card.
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ISAWA 👮🏻
(@57bysb) reported
@jakz_san @Steam_Support I had a similar hack/hacked problem with my account until Thomas-hackers on Instagram helped me recovered my account
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peter mack
(@peterma65457326) reported
@Steam_Support are you going to fix the steering wheel support for Forza horizon 4 ?
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Anthony josh
(@Anthonyjosh422) reported
@tony0danger @Steam_Support I also was hacked. I tried contacting their service but they always gave me a robot reply so i got in contact @jklaushacksx on twitter he was the one who got me back into my account he should hlp you.
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Altberg
(@DasAltberg) reported
@mighty_claw If theres nothing in Community -> Home -> Dota 2 -> Guides >"Favourited" -> "Subscribed items" and theres also nothing left in your steamcache, then it's not something you´ll be able to fix yourself. In that case, try a Support Ticket at @Steam_Support 's page. Sry Longears :/
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Stephanie Jackson
(@Stephan71845431) reported
@tony0danger @Steam_Support Exactly what happened to me last month I had some issue Mill hacker 04 on Instagram help me retrieve back my account with full date without lose thanks to those who referred me you can add him on WhatsApp +1 (469) 658 8670
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Smol Dyk Energie
(@RezoNarte) reported
@Treshtoons @Exilecast @Steam_Support This right here. It's like being contacted about a bank error and being escalated up to "the manager"
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Vix
(@VixTrilogy) reported
@Steam Unfortunately you can't actually get it. It doesn't just automatically add to your library. It goes to checkout, but it errors after that. @Steam_Support
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The Baldest Boy ᵇˡᵐ
(@TheShawnyT) reported
@Steam_Support Can I speak to a human please? Whatever bot you use to solve issues isn't helping me.
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Zach Hada 🇭🇺🇺🇸
(@HadaZach) reported
@Steam_Support Someone suspended my account, changed my email, I can't put a support ticket so I can't retrieve my account, I'm having trouble creating a new account what ******** am I supposed to do? I wanna play Payday 2.
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Thiago Simões
(@ThiSimoes) reported
@Steam @Steam_Support What happens to your customer support service that hasn't responded for more than 24 hours?
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Phoenix
(@Phoenix_Medic) reported
@Steam_Support hey im having issue with steam bug when game had 10% off and steam took whole price...excatly it was 20,69-10%(2,30) and i paid 20,69 anyway. And i paid it twice due to steam error. I asked for refund on game and i just want to ask when my money gonne be returned.
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NamelessBadGuy
(@RandomGuyDude) reported
@Steam_Hardware @Steam_Support STEAM VR REFUSING TO RUN! It was fine yesterday and now it won't start at all. I'm using @VRDesktop and it will not play any game. Tried Pavlov, Fallout 4 VR and Oculus Games start with now problem so ?
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spiroo
(@spiroo_cs) reported
@meztalCS @Steam_Support @daviecsgo Have you had the same problem?
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Everett Crockett
(@CrockettEverett) reported
@Steam_Support I bought ESO and after it downloads it go to an install set up and then does nothing. I asked for a refund but I would rather keep the game is there a fix?
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Joey Rollins
(@JoeyRollins1989) reported
@Steam_Support When ever I need to reset my password your verification method always seems to fail @Steam fix this as I have been trying for the pass two hours!!
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Ethan
(@ethanattack) reported
.@Steam_Support's latest update is preventing me from playing a game I purchased on their platform. Might be time to discard @Steam as a service.
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Bambou
(@BambouTomate) reported
@CSGO @Steam @Steam_Support THERE IS A VALVE SERVER CRASHER ON CSGO MOVE YOUR FAT *** AND FIC IT YOU ***** ! GAME EXIST SINCE 2012 AND YOU CANT FIX A ******* 9YO GLITCH ! FIX YOUR ******* GAME
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Bryan Hurley
(@judohurley) reported
@Steam_Support Your customer support is broken or you don't give a rat's *** about accuracy. I've submitted three requests for a refund for a product and your "people?" keep auto denying it using your broken game stats data.
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ਬਬੇਕ ਸਿੰਘ
(@babek_singh) reported
@Steam_Support hey needed to return a game but there was no actual customer service regrets buying the game from steam. #gamer #gamingtribe
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Immortalrich
(@Immortalrich94) reported
@Steam @Steam_Support So i tried to purchase "Sea of Thieve" from your store for €39.99 today but for some reason i wasn't able to receive the game and yet the money was taken from my account. What is going to be done to rectify this issue??????
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NamelessBadGuy
(@RandomGuyDude) reported
@Steam_Support STEAM VR REFUSING TO RUN! It was fine yesterday and now it won't start at all. I'm using @VRDesktop and it will not play any game. Tried Pavlov, Fallout 4 VR and Oculus Games start with now problem so ?
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Aaronical 🇱🇷
(@Aaronical563) reported
@spiroo_cs @Steam_Support I had a similar hacked problem with my account until Thomas-hackers on Instagram helped me recovered my account
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J-Glove
(@revolG_nadroJ) reported
@Steam_Support I can't login due to captcha failing, and I can't submit a support ticket because I can't login. Where can I submit a support ticket without logging in? The standard support page doesn't have any information on captcha issues
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Mateja Ivanov
(@ivanov_mateja) reported
@Steam_Support i have an issue, when i try to enter steam, over the Store and Community sections, it's a black screen, with dark text saying '' Access Denied '', which is Status 403. I have tried everything, from switching my IP acress, to clearing Web Browser Cache. h e l p
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ISAWA 👮🏻
(@57bysb) reported
@Link9498 @Steam_Support I had a similar hack/hacked problem with my account until Thomas-hackers on Instagram helped me recovered my account
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Jesse sullivan
(@Shinjisake) reported
@Steam_Support @Steam I havnt once again waited another 2 hours for my issue to get resolved is it honestly hard to look at a few pictures of Game Cards i bought today?
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Arilson
(@T_Arilson) reported
@Steam_Support your customer service is terrible
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Bryan Hurley
(@judohurley) reported
@Steam_Support Give me a human being to review the request or expect to lose my business. I'm within my term of service to request the refund, and your automated system is broken.
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Yellow Owl
(@TThunderowl) reported
@Steam_Support Every time I try setting up my controller, pressing "button 1" exits the controller setup page in the app. How do I fix this? It recognizes the button, but doesnt save since its acting like I said "cancel"?