Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (52%)
• Glitches (30%)
• Online Play (14%)
• Game Crash (2%)
• Matchmaking (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Sign in	3 days ago
Bordeaux	Sign in	4 days ago
Argelès-Gazost	Online Play	5 days ago
Amiens	Glitches	5 days ago
Bainville-aux-Miroirs	Glitches	5 days ago
Pons	Online Play	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cirstu (@Cirstu2) reported 8 minutes ago

  Your servers are having issues NA east at least. @Steam

• 
  𝕮𝖗𝖎𝖘𝖒𝖚 (@crismu17) reported 10 minutes ago

  @ArmaPlatform @Steam Game still broken on Xbox 😭

• 
  Azzys Design Works (@AzzyDesignWorks) reported 11 minutes ago

  @ntbrown01 @Steam I have a 2nd gen MS Surface that I want to turn into a portable steam machine. Problem is going to be cracking it open to replace the battery.

• 
  DougieDispenser@aspirin.jp (@Shinogi_Trench) reported 11 minutes ago

  @zynnachin @BasedBickle @Steam “glaring issues that it takes playtime to figure out” speak for yourself. Who ******** is “they” lmao. You don’t get to speak about it because your opinion is worthless. You also type like a retarded fat chick. Three questions in your reply because you’re unsure about everything

• 
  nicky leighton (@nicky2000) reported 14 minutes ago

  @Steam I am having trouble logging in to the Steam app, I know ow my password is correct but I can't get into Mt account

• 
  Dee Man Blanco (@TriniCreamHD) reported 17 minutes ago

  hey @valvesoftware @Steam don't tell me to reset my password just for you to deny my login. fix this **** QUICKLY (e84/87)

• 
  JustAGamer (@JustAGamer929) reported 19 minutes ago

  @Steam you need to figure out your download speed throttling. I have fiber and just cannot use it for your games. Battlenet doesn’t have this issue. The same 38 gig update there finished in 12 minutes. Yours took an hour. Unacceptable

• 
  Dont Askem Eh (@DontAskemeh) reported 20 minutes ago

  I use to grind trophies back in the day, I will agree with the sound as it hits different & they're at least set in stone. Steam overall is better EXCEPT when they get ruined by devs adding random achievements years later. Categories for DLC would be an easy fix, js @Steam.

• 
  johnny utah (@vinnychase1764) reported 22 minutes ago

  @Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.

• 
  Witchmaster (@Witchmaster) reported 23 minutes ago

  @SurvivalGN @ConanExiles @Steam The biggest issues in most survival games of its generation, are to assume PvP can carry interest long term. NEW CONTENT was provided by Modding. But they need something to work with. Gamers need experiences, encounters, mysteries. And do something with what's there. Stagnant 🤬

• 
  Pasai_awesome (@Pasai_awesome) reported 24 minutes ago

  @Steam Hey mu account has been stolen whole I was at work. They changed the username and the password,and email. I have all the emails and notifications steam has ever sent me. The automatic service keeps giving me the run around. Is there a better way to get in touch please?

• 
  B_VDM (@its_mee_BJ) reported 29 minutes ago

  @BigAntStudios @Steam @Steam_Support Ok what kind a issue in have ? Just downloaded 37 gb with high speed network connectivity.

• 
  PokeNeru (@PokeNeru_) reported 29 minutes ago

  TFW I was trying to buy the Kingdom Hearts bundle on STEAM. It gave me an error that my address is wrong but it still charged me. Now I'm out $30 and no games... @Steam @Steam_Support help pleaseeeee

• 
  AureusCrush (@AureusCrush) reported 30 minutes ago

  @Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.

• 
  Bob The Builder (@BobTheBuilderjs) reported 30 minutes ago

  @IntCyberDigest Cyberleek shot dead by steam support as rockstar support is dogshit Thank you for your service once again @Steam

• 
  Rodead (@ProgramRodead) reported 37 minutes ago

  @Pirat_Nation good for them, still not removing it from my ignore list. which admittedly still doesn't mean much as @Steam's store page is still broken. fix your store damn it! @Steam_Support

• 
  👾アイリーン👾 (@Ladybug_bu) reported 40 minutes ago

  🫵😡 @grok @Steam @Steam_Support I made an account on EA App and another on Steam — everything went super smooth and easy. But on Steam I’ve got a problem: it won’t let me log into my account, saying I need to close my mom’s session, even though hers is already closed. I’m not sure if the issue is because I’m using my mom’s PC. When I try to log in on Steam from my phone, it says the password is invalid 😩🔒. I’ve already changed it three times through Steam Help Center and still nothing.

• 
  ragegun (@_ragegun) reported 42 minutes ago

  @Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.

• 
  AJ 🐦 aka SuperSaiyan4 (@OmegaSaiyanX) reported 45 minutes ago

  I have gone many years (more than 3yrs) not going on my @Steam account and you know what? I never lost any game or service that I had paid for. They are still there! Eat that @Sony @PlayStation

• 
  Gærsstapa (@gaersstapa) reported 48 minutes ago

  @allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.

• 
  M.Safwan (@MSafwan14479038) reported 52 minutes ago

  @Steam_Support I have lost my login ID. The @Steam ID is not connected to anyone, i.e. my phone. I remember my gmail but I still can't access the software. I can't play games. Please help me @Steam_Support

• 
  Sad Phở 🥲🍜 (@Sad_Pho) reported 54 minutes ago

  @lemorion1224 when you gonna fix lobbys? i cant play with my @Steam friends

• 
  ParzTV81📺 (@ParzivalTwitch) reported 55 minutes ago

  @Steam Im trying to contact someone in support about an issue im having with my account on one of the games i have in my library and there is literally no option to just open a ticket.

• 
  X|1MantisPhoenix (@1mantisphoenix) reported 56 minutes ago

  Sony should refund people that they take media away from, OR let them ultimately ∞ be able to access it like they paid for, when they bought it in the first place. Look at @Steam for good models of digital ownership. When a game leaves the store, it's no longer purchasable for new players. BUT< anyone that previously purchased that, can play it till they're sick of it. Blackouts will starve gamers, maybe even help them quit gaming... I doubt Sony is going to change their minds... but they can at least give 2TB/4TB nvme's for the prices they're going to expect in the future, and thanks to the size of games down the line too... There's too many sides to this to really bive one definitive solution or answer... but it should start with good online digital store etiquette to help counter the problem they're creating. Monopolies all suck. I hate publisher prices for my region on Steam, but Steam still lets me activate games that I get keys for outside of Steam. The grey market is my second home and steam is the platform to collect the achievements, the cards, the badges, etc. Thanks for that Gabe Newell

• 
  Ḛ̴͓̹̫͈̤͈̿́͝ļ̶̖͋͒̉͂̽̃́̈́̽͛l̸͓̬̦̫̩̄͛̾̈́́͑̉͒̈̈́̐͘͝a̵̍ (@m_Crom_m) reported 58 minutes ago

  @prestonjbyrne my twitter 12 (2014) creating an account at 6 makes me 18? my google account is older I watched a minecraft video and it said "hold up a minute!! were not sure how old you are" like **** you don't know @Google b!tches. 22 years @Steam long service badge and they want my id too

• 
  Has/Been ਸਿੰਘ (@sashnextdoor) reported 1 hour ago

  @Steam @Steam_Support I was trynna use faceit and was logged outta my account but I still had my credentials and it wasn't compromised. This has happened before and I vowed to never use their service again but when I logged into the steam the UI forced me to submit a stolen account HT-F7KX-36KU-68A8

• 
  Foot Lettuce (@FootLettusplay) reported 1 hour ago

  @Steam put a disc drive in the next steam machine??? I guarantee the games that make the money would have no issues releasing physical.

• 
  Loathinq | ♡ M ♡ (@ImLoathinq) reported 1 hour ago

  Is anyone having issues loading into Apex on Steam? I can't get passed the initializing stage. @PlayApex @Steam

• 
  Suxor99 (@suxor99) reported 1 hour ago

  Connected to @Steam but says i'm not when i play games. It must all be broken right now @Steam_Support

• 
  Benji (@SwitchG56567859) reported 1 hour ago

  @Mj2468lollol @Steam @valvesoftware Store is down for 62mins now, think they removed it right now to fix it