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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 54% Sign in (54%)
  • 24% Glitches (24%)
  • 17% Online Play (17%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Toronto Glitches 4 days ago
Aix-en-Provence Sign in 9 days ago
Paris Glitches 10 days ago
José María Ezeiza Sign in 10 days ago
Aguascalientes Glitches 10 days ago
Vijayawada Matchmaking 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • sheldonlv30
    Sheldon, the Dentally Challenged (@sheldonlv30) reported

    @Zoroarts @Steam there's no way of doing that without developers exploiting it to make their games un-refundable. its just one of those things that can negatively effect either party, and its better to risk issues to developers than consumers

  • RyanPHPDev
    Ryan Watson (@RyanPHPDev) reported

    @Randomuser22147 @Zoroarts @Steam Agreed. If we have to choose between a 2 hours no question money back on games vs you making a more comprehensive game that people are willing to want keep or play for more than 2 hours, I would say that you are the problem.

  • RedBeardedJoe
    RedBeardedJoe (@RedBeardedJoe) reported

    @Mikeparkerz @Zoroarts @Steam The issue is thought if you drag it out for too long and people notice no thought into it or its the same as before people go im done anyways you didnt add anything of Value to it too extend it so we should have a Smallish game Refund system and the 2 hour limit one

  • mike_steel_
    Mike Steel 💵🥩🥃 (@mike_steel_) reported

    @Zoroarts @Steam Skill issue. Make your game last 3 hours.

  • karibuwu
    Caribouwu (@karibuwu) reported

    @Kijara42 @Zoroarts @Steam We aren't talking about valid returns here though. We're talking about people abusing the return system to get the game for free like the case in the screenshot. If this were a legitimate pricing problem, then reviews would reflect that and call it out as a bad value. (1/2)

  • xVi_Vixenx
    Vi ***** ☽⛩☾ (@xVi_Vixenx) reported

    @Zoroarts @Steam A $5 game you can beat in almost an hour and a half...I don't think the issue is the refund policy in this case.

  • vongacayan
    Yuushia (@vongacayan) reported

    @Steam STOP BEING *** AND LET ME LOGIN TO MY ACCOUNT WITH THE PC I'VE BEEN USING FOR A YEAR NOW THIS STEAM GUARD THING IS MORE LIKE A STEAM JAIL

  • L9FRIENDLYSTYLE
    L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported

    @LiquidEffer @Zoroarts @Steam He has the solution at his fingertips yet you and others are here encouraging him to sit on his *** and do nothing about it and wait for the force he has no control over to fix his problem

  • MuffTuglick
    **** Tuglick⛧ (@MuffTuglick) reported

    @Zoroarts @Steam Easy fix, Make a game with at minimum 5+ hours of gameplay. Make the game have replay value.

  • jcrain1991
    Jim Crain (@jcrain1991) reported

    @FishDeceiver @Zoroarts @Steam This is the easiest fix possible. Add an achievement for completing the game and if you have said achievement you're ineligible for refund. Done and done.

  • PoshIndie
    Posh Indie (@PoshIndie) reported

    @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

  • prynneahroth
    Pryn Nea (@prynneahroth) reported

    @KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'

  • RickTrajan
    RickTrajan (@RickTrajan) reported

    @gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.

  • PanzerKirby
    Panzerkirby (@PanzerKirby) reported

    @Indulgence82 @Zoroarts @Steam "skill issue" replies the retard that think the policy is worth something. Just Say You are a pos and go on

  • BwuUnhinged
    Blue 💻 (@BwuUnhinged) reported

    @jaydon8D @Zoroarts @Steam That’s like going to the movies, enjoying the movie so much and then going back to concessions to ask for a refund, it doesn’t really make sense Imagine you asked for that refund and they gave it to you, it’s not a director skill issue it’s just a messed up system atp

  • WrenchOfChaos
    Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported

    @PotatoCrispDip @Steam The problem is that you can return any game through steam within 2 weeks and played under 2 hours, and many devs who have made critically acclaimed but very short games have made this same complaint about people beating & returning the game. It's a a problem steam needs to fix

  • urf10
    TradeMate (@urf10) reported

    @Zoroarts @Steam if your game can be finished in 2h its not a game you should add more content then you dont have this problem

  • priyasharmiyi
    Priya Sharma (@priyasharmiyi) reported

    @monteslu @Steam_Support @Steam controller issues are rough

  • KrauserCusack
    Milkshake the Skunkette (@KrauserCusack) reported

    @Zoroarts @Steam Personally- i never refund a game i have a good time with, but steams refund policy stemms from having to comply with a lot of countries refund policies- like consumer garantees act, etc. The problem stems more from the kind of jsers that do this - not steams policy :(

  • GingersnapsTM
    Gingersnaps (@GingersnapsTM) reported

    @Zoroarts @Steam If you put that DLC you're peddling in the base game instead it would be long enough that nullify this issue.

  • EveilCharm
    EVEILCHARM (@EveilCharm) reported

    @Zoroarts @Steam I agree it sucks but it's consumer protection against scam games and even one of them hit the news about a month or two ago so it's still a problem even now with the refund.

  • Zorothewingwam
    ZoroTheWingWam🇮🇪🩵🪽 (@Zorothewingwam) reported

    @Zoroarts @Steam This seems like a you problem

  • Uka_Manx
    CamManx (@Uka_Manx) reported

    @Zoroarts @Steam I checked your steam page and of the English reviews 5 were calling your game bad and only two did this. Your dozens claim is dubious. Among reviews being too short was a very common criticism. You seam to be ignoring the very real problems with your game to scapegoat customers

  • Aeyerlock
    🔞AeyerLock🔞 (Commission Open) 1/3 (@Aeyerlock) reported

    @_Lukaerd @Zoroarts @Steam i saw that as a problem but there would need to be an appeal process to prove that the developer implemented a scam. That or perhaps developers need to provide proof when and how the achievemnent is aquired and needs to be tested where it functions normally.

  • SSameerHRizvi
    SSameerHRizvi (@SSameerHRizvi) reported

    @gog you can solve this problem. Create a reasonable refund policy. When refund time has expired then the owner of the game gets to download the installer, not before. Platform like @Steam and GOG needs to support developers too, not just gamers. Otherwise the industry is dead.

  • szdeban
    Szdeba (@szdeban) reported

    @Zoroarts @Steam This is not a Steam issue, but a game issue. It is necessary to better attract players, replay value, difficulties, special achievements, and so on. And 2 hours is the average demo time.

  • isawarenshi
    isawarenshi (@isawarenshi) reported

    @MeringueRouge @Zoroarts @Steam The issue is proving it. They could beat it say I did not enjoy the time I spent playing it and the window was still open so the refund is not abuse. Hell even in this case they gave a 👍 but if they did not like it was short the refund is still not abuse. Do better work.

  • FrozenBox
    Fyro - TheFrozenBox (@FrozenBox) reported

    This is disgusting. If you complete a game, your entitlement for a refund is void. Just like eating at a restaurant. You consume, you don't get a refund. @Steam should fix this.

  • Foresight20_20
    Foresight20/20 (@Foresight20_20) reported

    @Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.

  • Kenzaro_
    Matt☆Kenzaro (@Kenzaro_) reported

    @Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people