Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (50%)
- Glitches (30%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Glitches | 1 day ago |
|
Pouzauges
|
Glitches | 1 day ago |
|
Brionne
|
Sign in | 3 days ago |
|
Clichy
|
Sign in | 4 days ago |
|
Vannes
|
Glitches | 4 days ago |
|
Paris
|
Online Play | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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🚫👁️Reckless-Unicorn | Demitrieus Kahn (@RecklesUnicorn) reported@Zoroarts @Steam maybe the problem isnt STEAM MAYBE the problem is the amount of content in your game.... MAYBE if it had more gameplay people wouldnt be able to FINISH IT under refund time.... did you think about THAT
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isawarenshi (@isawarenshi) reported@MeringueRouge @Zoroarts @Steam The issue is proving it. They could beat it say I did not enjoy the time I spent playing it and the window was still open so the refund is not abuse. Hell even in this case they gave a 👍 but if they did not like it was short the refund is still not abuse. Do better work.
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Sad Phở 🥲🍜 (@Sad_Pho) reported@lemorion1224 when you gonna fix lobbys? i cant play with my @Steam friends
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Apocalypse (@SE_Apocalypse) reported@Zoroarts @Steam Have you ever thought to find other devs with similar nice and short games and release them as compilation instead? You avoid that 2 hours issue that way. 21% refund rate ... still sounds like most people who enjoy the game do want to give you money for it. 11% goes to charity.
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TheSoloWolf (@TheSoloWolf7) reported@Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good
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Shedewff🐀 (@Shedewff1) reported@Zoroarts @Steam make a game worth keeping after people finish it idk this is NOT a common problem
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Tom (@tommyownzall) reported@Zoroarts @Steam I found the problem. Make your game have some content so people play it for more than 2 hours.
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Artofmusic (@ArttomusicYay) reported@Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam
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GnomeK (@GnomeKr) reported@Zoroarts @Steam You made a 4 dollar rage bait game about paddling with your friend you can beat under 2 hours without even trying to. Of course people are gonna refund it, you're not gonna keep an empty burger wrap after eating the bruger. Problem is with the game, not the system.
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Carrot King 👑 (@Terkelfisk) reported@Zoroarts @Steam It is weird to refund a game that they liked. But if they didn't like it, then I don't see a problem with them refunding it, even if they completed it. A short game shouldn't be a work around the two hour refund mark that is Steam's policy.
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Toe (@xQtiee) reported@Zoroarts @Steam if your game is only worth 1 hour of playtime it deserves to get refunded. Make your game better so people want to invest more time and your problem goes away automatically.
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Caribouwu (@karibuwu) reported@Kijara42 @Zoroarts @Steam We aren't talking about valid returns here though. We're talking about people abusing the return system to get the game for free like the case in the screenshot. If this were a legitimate pricing problem, then reviews would reflect that and call it out as a bad value. (1/2)
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Cezary Kruszewski (@CezaryKruszews1) reported@KagutsuchiHeika @Pirat_Nation Actually issue is with @Steam as it was clearly stated by them that accounts cannot be passed on.
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Samson (@MrWho26) reported@Zoroarts @Steam Can't say I agree with you there...dispite the guy being able to complete your game in under 2h it should b absolutely possible for him to refund at that time. The amount of trash/meme games on steam is a big issue still and your simple solution won't work in such complex case
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AllahingMutant (@AllahingMutant) reported@Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.
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Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported@Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.
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Caribouwu (@karibuwu) reported@Zoroarts @Steam This is a cultural problem. Not much Steam can do. This is frustrating to have to witness, but probably best to think about it as illusory purchases rather than losses. Those who would refund like this, would never have bought the game in the first place if they couldn't refund.
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@PotatoCrispDip @Steam I agree that's on them for submitting a short game and acting surprised when they happened, you really just shouldn't submit a short game to Steam in it's current state if you don't want returns, but that doesn't mean it's still a problem that Steam should (and can) fix.
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steviegnote (@Gim_John_Un) reported@Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.
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AureusCrush (@AureusCrush) reported@Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.
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Witchmaster (@Witchmaster) reported@SurvivalGN @ConanExiles For me, the move to UE5 sounded like a bad move. While I do use @Steam to play this, I'm also on Linux which has had a history of issues running Unreal 5 content. I decided to try it out and it just would not run. I restored to the UE4 version frustrated.
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Yawen (@YawenCh69) reported@Vetrix22 @Zoroarts @Steam $1 for an hour of fun? Yeah- that’s a good deal. No one said games like that are at risk here. I haven’t done that to an indie developer- that’s cruel. Games like MiSide are fun. Worth the money. Not gonna refund. (Although it was beaten in like an hour) Games that charge AAA title prices that end in under an hour or two is unacceptable- I will refund. I’ve done it before and I’ll do it again with a cute smile. Money isn’t the problem- the principal of the situation is.
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DracaBro ✝️☦️ (@DracaBro) reported@Zoroarts @nieyter19 @Steam Dude, they don't like when someone is greedy. Some of these folks were going to give your game a try and give an honest review, these are folks doing the only thing they can do, to make sure others realize you messed up and didn't make a good game, you made a meh game not a good game. NOW there is still a chance for the game to become GOOD, but after hearing about the $5 DLCs, I doubt that is possible. Now if you change the price of the DLCs possibly maybe people will change their minds. Anyways I'm done dealing with this terrible hot take you decided was a great idea, and has now brought down your dev carrier. When you get a good review, just be happy to have it; don't complain about it. "don't look a gift horse in the mouth" as they say. That review is now a negative review just so yea know, because you took this path. So, you now have to make up for what you've done, that means making the games better; I suggest taking pointers from other games similar to it. Anyways, I wasted too much time with this stupidity, I have a server to set up, and events to prepare for. Hopefully you fix this situation and accept that Steam has abuse policies in place, and if you want those policies to work in your favor, make better games.
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M.Safwan (@MSafwan14479038) reported@Steam_Support I have lost my login ID. The @Steam ID is not connected to anyone, i.e. my phone. I remember my gmail but I still can't access the software. I can't play games. Please help me @Steam_Support
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Nekked Molerat (@nekkedmolerat) reported@Zoroarts @Steam The problem isn't Steams refund policy.
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Michael Eskenasy (@ItsChefreyOS) reportedHey @Steam people…I’ve been saying this for weeks, your coordination is broken…
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Azrhenia (@Azrhenia) reportedHey @Steam Will you delete my account if I'm not login for 10 years?
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Big Bro Studios (@bigbrostudiosAI) reportedI've had some rotten experiences with companies that have no humans in customer support! This is why I'd like to thank @Steam for their awesome customer support service, very helpful and kind!
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Paco Ace (@DamJPaco) reported@Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !
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Odoq (@TAW_Odoq) reported@Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...