Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 01/13/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (18%)

    Glitches (18%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Sign in
GermanyFrankfurt am Main Online Play
United KingdomHigh Wycombe Sign in
FranceSaujon Matchmaking
GermanyHamburg Sign in
FranceBagneux Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • Cowan_DeathPyre Cowan DeathPyre (@Cowan_DeathPyre) reported

    ,@Steam @Steam_Support Do you guys offer support by phone? Your website requires me to log into my account to make a support ticket. If my account was hacked, the email and password was changed and I can't login, how am I suppose to do that?

  • Qomatose Q-Ball (@Qomatose) reported

    @Steam after I botch a login, how long do I need to wait for it to clear? Its been about 16 hours...

  • EvenlyJoseph Evenly Joseph (@EvenlyJoseph) reported

    @Symbolicblitz @Steam @valvesoftware Report this issue to support_recovery17 on Instagram. He's the best to recover any hacked account. He recovered mine within 20 minutes.

  • Philip9804 PHILIP🇱🇷 (@Philip9804) reported

    @heyitsStylezZ @FuntCaseUK @Steam I had similar issues contacting support but nothing was done untill I was recommended to Hilton_hack02 on Instagram for help! he is highly recommended!

  • MoehrleBrooke Brooke Rafdal Moehrle (@MoehrleBrooke) reported

    @tredohofficial @Steam I strongly recommend @Ricyrek6905, what's up me (+15869605207) who help me recovered back my account in less than an 30 minutes, he's a genius on Twitter, Facebook, Instagram, Bank account and others hacked issues. You try to give him a text 🙏👍.

  • ManlierDuck Duck Man (@ManlierDuck) reported

    @Steam FIX UR SERVERS

  • iliasget iliasget (@iliasget) reported

    @RecklessDudeF1 @LIESEF1 @Steam I agree with the understeer problem, but I was talking about graphics and physics

  • der_schwabe DER | SCHWΛBE - weiter mit 😷 (@der_schwabe) reported

    @OLBarbok @Steam Agreed. But still too many doing it and they don't recognize that they are part of the problem.

  • gkbalsam Grace Balsam (@gkbalsam) reported

    @Steam PLEASE HELP ME! There is not way to get customer service. How do I get help? I'm trying to purchase a game and nothing is working. please help me!

  • emilywillisxexo Emily Willis (@emilywillisxexo) reported

    @northrix @Steam If you having trouble with your account I suggest you contact @utopiantechh, they are so professional they work with so much intelligence they render the best and most discreet and safe services, am sure they can help

  • MexicoHater shouko652 (@MexicoHater) reported

    steam support is a ******* joke. i got scammed out of items due to their **** inventory system. i tell them that and they do **** all. @steam fix your ******* app

  • CloakedJ24 Cloakedj24 (@CloakedJ24) reported

    @Steam fix your servers. you're turning into xbox live at this rate.

  • gkbalsam Grace Balsam (@gkbalsam) reported

    How does a company just NOT have customer service? My payments are going through on my card companies end but not @Steam . but there is literally no one to talk to???

  • RemindMeWhyNow WhyAmIHere (@RemindMeWhyNow) reported

    @Steam someone got into my account and changed the account email, so now I can't sign in. The SteamGuard code is going to their email. I need to recover my account.

  • 95spacecadet sPaceCadet (@95spacecadet) reported

    @Skunk616 @Steam They never respond but I was lucky I got access back into my account, the customer service here should do something about there service if it wasn't for the help of @utopiantechh a reliable source of help who helped me fix my account I would have been in same condition till now

  • Sheepdog811 Sheepdog81 (@Sheepdog811) reported

    @Steam I like how you guys received my request for a refund for a game that is having technical issues and I provided video evidence to back up my request and you guys are just ignoring me. Very very professional. You refuse to give me a refund and refuse to accept my ticket

  • ApexDan247 Fang ApexDan (@ApexDan247) reported

    @Steam Servers Down!!! I Want To Play @PlayApex

  • mizugorouchan Mizugoro (@mizugorouchan) reported

    @RealMissJazzyJ1 @Steam @PlayApex I have the same problem since 15 min ago

  • akaEwo Ewo (@akaEwo) reported

    @Steam Fix the servers!

  • RySkream Ryan (@RySkream) reported

    There an ETA for a @PlayApex fix on @Steam ? Haven't been able to connect to servers for 2 hrs

  • CpDances NickCPDances (@CpDances) reported

    @KayreeTV @Steam Hi, I recently found out about *PHOENIX_TECH11* on Instagram, he was been recommended for professional spy and hack service, so I decided to try using him and he recovery my email account, it's reasonable to use he for such service when needed.

  • 95spacecadet sPaceCadet (@95spacecadet) reported

    @thych_ @Steam They never respond but I was lucky I got access back into my account, the customer service here should do something about there service if it wasn't for the help of @utopiantechh a reliable source of help who helped me fix my account I would have been in same condition till now

  • Aiden_Alias Aiden Fonseca (@Aiden_Alias) reported

    @Weaversteinn @NightAmorphous @Steam Can confirm. Not a good game my hero deserves better I say don’t buy it at least so they aren’t tempted to make another. Mha needs a good series of games like ultimate ninja storm or DBfz. Or even an open world game like naruto broken bonds

  • LIESEF1 liese | CALLUM PODIUM (@LIESEF1) reported

    @RecklessDudeF1 @iliasget @Steam oversteer is a problem that i agree with

  • GhostTownOli Oli De-Vine 👻 (@GhostTownOli) reported

    @joningold @Steam I think relying on the ad hoc approach we have right now isn't solving the problem, because developers aren't sure what requires a warning or how vague to be about it.

  • Teg_ha Teghar👽 (@Teg_ha) reported

    @tredohofficial @Steam Hey, I can help you fix or recover your account, Send a Dm.

  • 95spacecadet sPaceCadet (@95spacecadet) reported

    @LibardiRauta @Steam They never respond but I was lucky I got access back into my account, the customer service here should do something about there service if it wasn't for the help of @utopiantechh a reliable source of help who helped me fix my account I would have been in same condition till now

  • Origin_futboltv Follow4Follow (@Origin_futboltv) reported

    @tredohofficial @Steam I strongly recommend @legit__tools he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed

  • Crocco_Knows The Wolven Crocco (@Crocco_Knows) reported

    So, to play Fallout 3 on the PC, I need to have Games For Windows Live, which no longer exists. There are mods to supposedly fix it, but those mods dont actually work. So, great, @Steam and @bethesda, I've got a game I 100% cant play.

  • lextwinson KING 👑 (@lextwinson) reported

    @KayreeTV @Steam Hi donnashacks via Instagram can help you fix that