Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (52%)
- Glitches (26%)
- Online Play (17%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Limeil-Brévannes
|
Glitches | 2 days ago |
|
Angeot
|
Glitches | 2 days ago |
 Bucaramanga
|
Sign in | 2 days ago |
|
Fréjus
|
Glitches | 2 days ago |
|
Beauvais
|
Sign in | 2 days ago |
|
Strasbourg
|
Glitches | 2 days ago |
Full Outage Map
Community Discussion
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Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Kellanisverycool (@Kellanisvcool) reported@Zoroarts @Steam lol make a game longer than 2 hours dumbass. I can't believe that's an actual issue you're having.
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JustAKai (@JustAKaiDev) reported@BeanJuiceStudio @Zoroarts @Steam The amount of people saying womp womp or skill issue is actually concerning. I saw a guy that claimed to be a game dev say he was “pro customer” so he wants all games under 2 hours to be free and some other sht. Insane mindset to have imo. Valuing your own work like that is crazy
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✨Yutami✨ - Comms Open! (@ArtbyYutami) reported@Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.
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Odoq (@TAW_Odoq) reported@Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...
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Szdeba (@szdeban) reported@Zoroarts @Steam This is not a Steam issue, but a game issue. It is necessary to better attract players, replay value, difficulties, special achievements, and so on. And 2 hours is the average demo time.
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The Tea Virus (@TheTeaVirus) reported@Zoroarts @Steam Sorry no. Just make your game take longer than 2 hours to beat. You're not the first one with this issue but this is a great policy for consumer rights. I'll never buy a game from someone trying to change that.
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okay (@Reiiz6) reported@Zoroarts @Steam Idk what game you do but adding new game+ with new ending or bad ending or different ending, unlockable skin/item/achievement through multiple run can fix this problem to certain extend
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Mike. No, the other one. (@WeezSays) reportedAbsolute Trash behavior. A Completely unacceptable Gamer trend. Unfortunately, this is never going to stop. It isn't worth it to publish a sub 2 hour game on @Steam until they fix this loophole.
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✧.*Selene.*✧ Genshin HSR WuWa Pilot (@Selatiorine) reported@Zoroarts @Steam Sounds like a you problem. If someone can finish the game within an hour. That is not a game and certainly not one worth paying for. That refund policy has been extremely helpful for times that games ended up being terrible or completely not worth the money.
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cracinlac (@burnme121107) reported@Chriss_m @Zoroarts @Steam do you watch a movie and then demand your money back because it was only an hour and a half long? and clearly the quality of the game isnt a problem because people are literally saying they enjoyed it but still refunding it. its bad for the developer who is a person with needs
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ragegun (@_ragegun) reported@Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.
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N'Tsuki Tia (@NTsuki_Tia) reported@Zoroarts @Steam People will at times be trying to play, have some trouble and be trying to debug it, or just trying to play to see if they like or not, and run go 2 hours before they decide, or confirm if will not work really (specially games that need patching and so so).
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@PotatoCrispDip @Steam But Steam is the biggest by far so you're losing an insane amount of money & exposure by not having your game on Steam, and there's no reason to keep the store hostile to short games when there's a simple fix. I don't understand defending keeping it that way.
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Ets (@ets_vn) reported@Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.
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Dani (@sqronce) reported@Zoroarts @Steam Yeah, I think that sucks, though I'm not sure if there is a better system for Steam to have. I dunno if they'd be able to have second pool of games with a different refund policy without causing too much broad confusion. Though I've put very little thought into the problem.
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Benwick (@_benwick) reported@Zoroarts @Steam Make your game longer or stop complaining when they refund. It's such a non-issue.
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no one (@dimipossum) reported@Zoroarts @Steam Dont make games under 2 hours, if you cant its not my Problem. I refund
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Turbopumpkin (@Turbopumpkin1) reported@Zoroarts @Steam Good games don't have this issue
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N'Tsuki Tia (@NTsuki_Tia) reported@Zoroarts @Steam Look, I undertand how it's a problem for you, and a seriously one, but, don't be that person, is not a nice posture to take. Steam refunds used to allow a longer time, them were reduced to 4 hours, and now 2, it sucks people still being able to abuse that, but many games (1/2)
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DarkDesertFox (@DarkDesertFox) reported@Zoroarts @Steam People are completely missing the point of your post. The problem with a good system is people will always abuse it and ruin it for others. The fact that they are refunding your game which is only a few dollars shows how much they take advantage of it. We can't have short games?
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Azrhenia (@Azrhenia) reportedHey @Steam Will you delete my account if I'm not login for 10 years?
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MarquessOfGoyim (@GooberTheGreat8) reported@Zoroarts @Steam If you’re crying about a refund policy then you are the issue.
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TheSoloWolf (@TheSoloWolf7) reported@Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good
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Tuna (@Tiny_Tuna) reported@Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.
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steviegnote (@Gim_John_Un) reported@Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.
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Drew Peacock (@En_Senada69) reported@Zoroarts @Steam Add 20 more minutes of content. Problem solved.
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KasherAkasha (@AkebiAkira) reported@Indulgence82 @Zoroarts @Steam “Skill issue” Lowkey I think you should kill yourself
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BritishDissonance (@Britdissonance) reported@jcrain1991 @Zoroarts @Steam Buddy if the average person can beat it in 2 hours its not worth a pricetag. If the average person can't and the refunds are from people that didn't like it then he's complaining about a non issue. Can't have it both ways.
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SSameerHRizvi (@SSameerHRizvi) reported@gog you can solve this problem. Create a reasonable refund policy. When refund time has expired then the owner of the game gets to download the installer, not before. Platform like @Steam and GOG needs to support developers too, not just gamers. Otherwise the industry is dead.
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Pryn Nea (@prynneahroth) reported@KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'