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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (53%)
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Online Play (22%)
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Glitches (15%)
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Game Crash (5%)
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Matchmaking (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Stittsville | Sign in | |
Montería | Sign in | |
Montréal | Sign in | |
Puteaux | Sign in | |
Brdo | Online Play | |
Poulx | Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Local Queen Of JuJu
(@CProtecc69) reported
kinda pissed... steam wont let me put my money into funds. even tho i have the money it wont ******* LOAD and when i try like 3 times and exit YEP ERROR i tried too many times i gotta wait an HOUR nice JOB @Steam @Steam_Support so many years gone by and you still cant fix ****
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Jarminx
(@Jarminx) reported
@SteamVR @Steam_Support wants me to uninstall 90% of my programs to troubleshoot VR Hardware, including anti-virus.. If my problems were the result of software, you'd think this would have been an issue...WHEN I GOT MY INDEX. NOT 3 months later. 😐
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Syd the squid
(@Squidliy) reported
@C_Puff_Person @Steam_Support @Steam That's so weird I got a few "Oops something went wrong" when I tried to view an item, and then was blocked from viewing it period in their website a couple of days ago. Hope they respond to you soon, no one likes a broken steam.....
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KD
(@IndiaKaushik) reported
@RockstarSupport IS UNABLE TO SOLVE THE ISSUE EVEN AFTER 4HOURS. PLEASE REFUND NOW. 4 HOURS WASTED TRYING. @Steam @Steam_Support
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Spritey
(@Spritey13) reported
@Steam_Support i can't load my invetory or trade offers please fix this probelm...this is getting annoying i can't even send in complain or contact steam support.. i have verifyed my email adress why does it pop up that i need to verify it ????
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Spritey
(@Spritey13) reported
@Steam_Support i can't load my invetory or trade offers please fix this probelm...this is getting annoying i can't even send in complain or contact steam support.. i have verifyed my email adress why does it pop up that i need to verify it ????
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Zander
(@alexmetzelfeld) reported
@Steam_Support Give me my goddamn money back I paid $65.84 out of my own pocket for a game that does not even get to the main menu of the ******* game. You guys are denying my refund because I have spent over 2 hours in the game all of it was trying to fix that bad game.
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Zimzorz 👽
(@ZimzorzLive) reported
Purchased Detroit Become Human from @Steam over the holidays, finally had a chance to try it and it crashes every 15 minutes. After 4 hours looking for a fix and trying to troubleshoot I gave up and put a refund request in. Have a heart and refund me @Steam_Support, please?
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joanne smith
(@quest88582846) reported
@SinfulHawk @Steam_Support This was the same kind of issues I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @smart___hack_002
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sarah griffiths
(@sarahgriff78) reported
@Steam_Support can not get in steam account looks like someone has hacked it and now after many attempts I am locked out from trying to sort this problem out
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Spritey
(@Spritey13) reported
@Steam @Steam_Support i can't load my invetory or trade offers please fix this probelm...this is getting annoying i can't even send in complain or contact steam support.. i have verifyed my email adress why does it pop up that i need to verify it ????
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Doug Junior
(@DougJunior5) reported
@Steam_Support @Steam why am I not getting a refund for Cyberpunk? @CyberpunkGame The game is broken and I waited a month for it to be fixed and it hasnt. Please stop declining my refund.
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HACK RICHEZ
(@HACKGENIUS01) reported
@DeMnLord2900 @Steam @Steam_Support Hello I reviewed your tweet concerning your hacked / banned /Suspended /lost account send me a private 📩📩message I can help resolve the issues and recover your lost account ⚒👨🏼💻👨🏼💻
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Zimzorz 👽
(@ZimzorzLive) reported
@shaandyv @Steam @Steam_Support I read that it could be a whole host of issues, one being having a 3000 series. The little I did play, I enjoyed. Ill have to borrow a PlayStation so I can finish it haha
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5nake8ite
(@5nake8ite) reported
@valvesoftware @Steam_Support you pay $100s of dollars to a company that if your account is stolen you can’t even call them immediately to rectify the issue? I need my account back
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XxstarxX
(@XxstarxX18) reported
@Babydollforbes1 @Steam_Support @Babydollforbes1 have you already fixed my problem or are you still working on it?
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Jorge Braithwaite
(@JorgeBraithwai1) reported
@AppaIsCute @Steam_Hardware @Steam_Support That’s in a language I don’t understand but I’m pretty sure it’s the same exact issue I’ve been dealing with for 4 hours now.
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🚂🎸stuChris⭐️🦊
(@OficialstuChris) reported
@Steam @Steam_Support I'm unable to properly use steam, clicking any button on steam makes it stop responding for several minutes then crash. I think it may have been because of an update overnight?
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Hackers nightmare
(@Hacker373557) reported
@iJoshuxx @Steam_Support I can help you fix your hacked account Dm directly for retrieval asap
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GM 🍁
(@gideonccfc) reported
Wow @Steam @Steam_Support are almost as bad as @EA for customer service 3 weeks and still no response
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chanman
(@cbuttss) reported
@Steam_Support Is steam down? Keep getting a "connection error" every time I try to boot it up
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MidnightPhantasm
(@bobafett215) reported
@Steam_Support Hi, I'm having issues accepting a gift (error code: Insufficient Privilege), and Steam Support in the client literally has no option to submit a ticket.
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sp🎃👻ky Rusty
(@ZaneNeedsHugs) reported
@Steam_Support Hello, so I got a problem. Im not sure if its safe or a scam so I might ask. I got wrongly reported on Steam (person added me and explained) and I got supsended (illigal purchases) and the support wants that I buy TF2 stuff on tradeit . gg, is this how it works?
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HACK RICHEZ
(@HACKGENIUS01) reported
@TushizzleGaming @Steam_Support @Steam Hello I reviewed your tweet concerning your hacked account send me a private 📩📩message I can help resolve the issues and recover your lost account ⚒👨🏼💻👨🏼💻
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lucki
(@bubblebutblondi) reported
@Steam_Support please ******* help with your shitty site. I’m just trying to sign in. And now theirs to many log in attempts but it’s your sites fault. I keep changing my password and then putting in the new one and it won’t log me in. Changed my password 4 times now
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Jason Kng
(@kng_jsn) reported
hey @Steam_Support I need your help. My account got hacked and I cant get access to it anymore. I cant login to my account, because the hacker changed the mail, password and phonenumber. I dont know what to do. I cant write a support ticket or anything.
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Azzalus✌
(@azzalus32) reported
@Steam_Support @Steam @FootballManager I keep getting an "error while updating FM21" message. Even with it up, the game opens. Is there any reason for this? I've gone into my library and it's on pause. And it can't be resumed Thanks in advance
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Spritey
(@Spritey13) reported
@Steam_Hardware @Steam_Support i cant load my inventory or tradeoffers please fix this asap! this is getting annoying.....
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Jack
(@JackBeckett123) reported
Absolutely disgusting service and help form @Steam_Support what a joke, no one even bother investing any money into this company or any games they sell. I’ve never been more dissatisfied in my life. Rotten.
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Dale Ross williams
(@DaleRosswillia1) reported
@Steam_Support hi I'm having trouble logging in I can't seem to remember the email associated with my account to login with steam guard, have tried submitting a ticket on support site but can't figure out how to