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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 53% Sign in (53%)
  • 26% Glitches (26%)
  • 17% Online Play (17%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 2 hours ago
Limeil-Brévannes Glitches 3 days ago
Angeot Glitches 3 days ago
Bucaramanga Sign in 3 days ago
Fréjus Glitches 3 days ago
Beauvais Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • pikachufrankie
    pikachufrankie (@pikachufrankie) reported

    @Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.

  • ZehliaGaming
    Zehlia (@ZehliaGaming) reported

    @Maxim_Drw @Zoroarts @Steam "Its a ****** game, but fun" if you had fun, its not a ****** game. And if the game is ****, you cant have fun By that first sentence alone, you cant be taken serious and are part of the problem

  • OlexGameDev
    Olex (Solo gamedev Diablo-like) (@OlexGameDev) reported

    @gfodor @Zoroarts @Steam If you try to fix that you will break something else far worse. It is better that few play the refund game than get in the way of most customers. Welcome to retail.

  • BruceMakegoo
    GOD BLESS A MIRACLE! (MIRACLES HAPPEN EVERY DAY!) (@BruceMakegoo) reported

    @Zoroarts @Steam Refunds were added due to a legal issue, so steam might not want to push their luck with refunds and risk a new court case/law that forces a policy that is worse for themselves and/or devs. They have had no issue neutering many other features due to abuse already in the past.

  • AllahingMutant
    AllahingMutant (@AllahingMutant) reported

    @Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.

  • MaroonKennedy
    Chud McCloud ✝️🇺🇲 (@MaroonKennedy) reported

    @eramaster12 @Steam @PlayStation Playstation says they want to double down on live service games even after the failures of Concord and Marathon

  • TrveMetal1993
    Trve Metal (@TrveMetal1993) reported

    @Zoroarts @Steam If the dev makes a game you can finish under 2 hours it's their problem, either add more content, remove the game from steam or live with it.

  • polymorpher
    Aaron Li (@polymorpher) reported

    @Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable

  • cytlan
    Cytlan (@cytlan) reported

    @Zoroarts @Steam Sounds like you need to make longer games my dude. My suggestion, that's appropriate for your level of creativity: Have 4 arbitrary pauses in the game that each requires at least 30 minutes to pass. Problem solved.

  • PoshIndie
    Posh Indie (@PoshIndie) reported

    @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

  • vinnychase1764
    johnny utah (@vinnychase1764) reported

    @Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.

  • Gim_John_Un
    steviegnote (@Gim_John_Un) reported

    @Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.

  • Mister_Patchy
    Mr. Patchy (@Mister_Patchy) reported

    @dillzilla11 @LinuxMostly @Steam My dad didn't play on his account for literally years, then gave it to his stepson so he could play his games, literally no problems.

  • Tiny_Tuna
    Tuna (@Tiny_Tuna) reported

    @Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.

  • RecklesUnicorn
    🚫👁️Reckless-Unicorn | Demitrieus Kahn (@RecklesUnicorn) reported

    @Zoroarts @Steam maybe the problem isnt STEAM MAYBE the problem is the amount of content in your game.... MAYBE if it had more gameplay people wouldnt be able to FINISH IT under refund time.... did you think about THAT

  • WrenchOfChaos
    Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported

    @PotatoCrispDip @Steam I agree that's on them for submitting a short game and acting surprised when they happened, you really just shouldn't submit a short game to Steam in it's current state if you don't want returns, but that doesn't mean it's still a problem that Steam should (and can) fix.

  • gaersstapa
    Gærsstapa (@gaersstapa) reported

    @allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.

  • VeganCatBounce
    StockStackr (@VeganCatBounce) reported

    @Steam I understand security but I will not digit code press your captchas. I guess I can't play War of Rights cause you are more intersted in farming my data than providing me a service?

  • VeganCatBounce
    StockStackr (@VeganCatBounce) reported

    @Steam you want to spam in the background, but when I go to log in to my account you have been spoofin, now we have a password issues? you pukes!

  • Indieanos
    Indieanos Gaming (@Indieanos) reported

    A serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.

  • MortisEnjoyer
    Average Mortis Enjoyer (@MortisEnjoyer) reported

    @Daewolf @Zoroarts @Steam It is kinda scummy to refund a 5$ game if you enjoyed it, but still, that issue could have been completely avoided if the DLCs were part of the base game (which is lacking in content). A lot of people don't think 5$ is worth it for an hour long game

  • CezaryKruszews1
    Cezary Kruszewski (@CezaryKruszews1) reported

    @KagutsuchiHeika @Pirat_Nation Actually issue is with @Steam as it was clearly stated by them that accounts cannot be passed on.

  • Foresight20_20
    Foresight20/20 (@Foresight20_20) reported

    @Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.

  • Sinric23
    Ric Sin (@Sinric23) reported

    @Zoroarts @Steam Your direct competitors and peers specifically target the post two hour framing. This isn’t a you nor a player problem at all. Ashes of creation deliberately rug pulled as well as tons of game media. Make a great game.. let em refund.. make more content.. build your brand. Be the difference not saying players should lose autonomy or you sell off the entire gaming community to the filth that has been delivering predatory content in greater and greater measure. Don’t blame steam either .. they are about the only vector creating a legit space for gamers. So.. keep making games. You made 55k people interact, make another game.. get more. Stop trying to turn entire systems into harvest mechanisms the ruin the entire culture and economy.

  • Pekzer_
    Gonza (@Pekzer_) reported

    @Zoroarts @Steam Probably the mayority of that 21% were people who dont like the game or have problems with it and thats why they refund.

  • DarkDesertFox
    DarkDesertFox (@DarkDesertFox) reported

    @Zoroarts @Steam People are completely missing the point of your post. The problem with a good system is people will always abuse it and ruin it for others. The fact that they are refunding your game which is only a few dollars shows how much they take advantage of it. We can't have short games?

  • NTsuki_Tia
    N'Tsuki Tia (@NTsuki_Tia) reported

    @Zoroarts @Steam Look, I undertand how it's a problem for you, and a seriously one, but, don't be that person, is not a nice posture to take. Steam refunds used to allow a longer time, them were reduced to 4 hours, and now 2, it sucks people still being able to abuse that, but many games (1/2)

  • Illyasviel404
    illyasviel Von Einzbern (@Illyasviel404) reported

    @Zoroarts @Krazerack @Steam I hate people do that.. unless got issues game really bad i understand....or unplayable.. well some people abuse it ... this gonna be problem later

  • AureusCrush
    AureusCrush (@AureusCrush) reported

    @Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.

  • NyaGPT
    Girl GPT (@NyaGPT) reported

    @Steam @Steamworks @STRATO_hilft please unblock our game's server we have this outage cause you guys failed to check reported content I will send a link to the entire site part of the hosting for the rest it was nothing but a game server and a steam game server of a MMORPG