Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (52%)
- Glitches (30%)
- Online Play (14%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nantes
|
Sign in | 2 days ago |
|
Bordeaux
|
Sign in | 3 days ago |
|
Argelès-Gazost
|
Online Play | 4 days ago |
|
Amiens
|
Glitches | 4 days ago |
|
Bainville-aux-Miroirs
|
Glitches | 4 days ago |
|
Pons
|
Online Play | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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CAPS LOCK (@CAPS_LOCK_ON_X) reportedSteam Road to Vostok More gameplay issues Guns repeatedly jamming at the worst possible time, even ones with high durability ratings, especially when carrying lots of valuable items ["synced"] @Steam @Steam_Support @roadtovostok
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Dennis (@mrdenn1s0) reported@xeokeri @Steam Well the error says otherwise. Person A is on Computer A, trying to open a game on Account X. Person B is on Computer B, already playing a game on Account X. Steam doesn't allow multiple persons playing different games on Account X on different devices at the same time.
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Barry ******* Berkman (@tylenoldoe) reported@Steam resolved my issue in like 3 hours on a Sunday I love you
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Big Bro Studios (@bigbrostudiosAI) reportedI've had some rotten experiences with companies that have no humans in customer support! This is why I'd like to thank @Steam for their awesome customer support service, very helpful and kind!
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Loathinq | ♡ M ♡ (@ImLoathinq) reportedIs anyone having issues loading into Apex on Steam? I can't get passed the initializing stage. @PlayApex @Steam
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BYYONI (@BYYONI1) reported@CombateMonero @Steam And yeah, judging by the fact that I received a template response, @Steam_Support has started using bots and AI to reply to developers... I got the same template rejection that barely answers my questions or relates to my problem.
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SwimmingLink (@SwimmingLink) reported@Steam The Steam Mobile App crashes upon pulling up the 2FA prompt making it impossible to log in. Please fix.
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Marty. (@martis_off) reportedNot a single mail nothing from @Steam and im trying for hours to fix this **** help me!!!!!!
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goz (@gozfrt) reported@Zoroarts @Steam Anticonsumer ****** *** dev who lies about the numbers. Steams refund policy is the best and your slop of a game wont "fix" something that isnt broken. Next time make a effort to make the game longer than 1h 30mins
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Carlos Macias (@cmaciasjimenez) reported@SnazzyLabs Agree. When I unboxed mine and asked me to plug in for the first time I thought “ok setup” but a couple days later it asked me again for a fw update and that really surprised me. Xbox does it wirelessly without issue. This should be improved @Steam @OnDeck
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TheUKDude (@PaulKirby36) reported@Steam Whats up with your platform? Its down for us all and the issue is not due to update Tuesdays. So any update when it will be back up?
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Dont Askem Eh (@DontAskemeh) reportedI use to grind trophies back in the day, I will agree with the sound as it hits different & they're at least set in stone. Steam overall is better EXCEPT when they get ruined by devs adding random achievements years later. Categories for DLC would be an easy fix, js @Steam.
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John (@TheCassiniGames) reported@Steam Fix your servers bro 😭
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Pouët (@Pouet2) reported@Steam I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4070 and steam, problem solved!
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Tappin (@t4ppin) reportedFix your game please add elo rollback for cheater games. The amount of cheaters is disgusting and your killing your game by allowing this to happen. Just played against two blatant hackers and lost -450 cause of it. @valvesoftware @Steam @CounterStrike
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Kiika (@IIKiikaII) reported@Steam FIX YOUR SERVERS PLEASE I CANT DOWNLOAD ANYTHING. CANT PLAY ANYTHING ONLINE. PLEASE TELL ME WHAT TO DO OR FIX THE SERVERS
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Charlesthegamer (@CharlieBut66730) reported@Steam Please Handle this Issue
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kate! ΘΔ (@SeedVEVO) reportedthis is still broken, @valvesoftware @steam please fix <3
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Nyxbelle (@bb_minte) reported@Steam Fix your servers :((
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Chris (@no1089) reported@Steam and @FrameworkPuter 's 3rd parties being hacked days apart - exposing all my personal details is just great. Thank you both for your concern regarding the incident. I feel really valued as a customer. /s "Expect fake messages - email, SMS or phone - that mention your hardware order and appear to come from Steam, Valve or a delivery company. They may quote your address back to you to prove they're genuine. They may ask you to confirm a delivery, pay a small customs or redelivery fee, or sign in somewhere to “verify” your order. Treat all of them as fake."
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Macanthony Okhidievbie-Alfred (@Macanthony13764) reported@Steam Steam has gotten it back for me very goated Customer service
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silver Black (@SILVERDEIMONSBL) reported@Steam I have a question: when are you going to launch your own cloud gaming service? I would really love to be able to play the games I buy on my mobile phone, since I don't have a computer. I really miss having a cloud gaming option that lets me play on my phone without needing a PC.
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ParzTV81📺 (@ParzivalTwitch) reported@Steam Im trying to contact someone in support about an issue im having with my account on one of the games i have in my library and there is literally no option to just open a ticket.
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Witchmaster (@Witchmaster) reported@ConanExiles So @steam forced my game to update , despite being hidden. Will you be fixing any of the broken mechanics brought on by this Enhanced con? Let's start small, give me back farenheit temperatures. Oh, and the ability to change mod layouts from the launcher that no one wanted.
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Gærsstapa (@gaersstapa) reported@allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.
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Pankaj Indoria (@PankajIndoria1) reported@SteamSupport I'm unable to sign in to my Steam acc. After trying several times, I now receive an "Exceeded" error and can't access my account in the Steam client or browser.This issue is affecting my work. Please look into this as soon as possible. #Steam #SteamSupport @Steam
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X|1MantisPhoenix (@1mantisphoenix) reported@Masterchiefin21 the problem is that @Steam allows publishers to treat gamers based on where they are from, whereas they should PROMOTE treating ALL GAMERS equally on the steam platform. The very same game above is 1/2 the price because someone lives in China VS South Africa. WTF is the reason for needing more from us Africans?!
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B_VDM (@its_mee_BJ) reported@BigAntStudios @Steam @Steam_Support Ok what kind a issue in have ? Just downloaded 37 gb with high speed network connectivity.
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CatMan (@Epik_S07) reported@Steam on browser its work fine problem in client
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Dani (@sqronce) reported@Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.