Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (53%)
- Glitches (28%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Sign in | 2 hours ago |
 Huancayo
|
Online Play | 5 hours ago |
 Saint-Amand-Montrond
|
Sign in | 10 hours ago |
|
Lens
|
Sign in | 11 hours ago |
|
Lieusaint
|
Sign in | 12 hours ago |
|
Le Creusot
|
Sign in | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Raion 🏳️🌈 (Busy Bee Mode) (@MattWilliamson9) reported@Zoroarts @Steam ....no? Look I'm sorry there are *** holes out there doing this to your game, but that doesn't mean the refund policy is the problem, it's just dumb asses abusing the refund policy (which is against T&C). When someone causes a car crash in their BMW, you don't blame the BMW?
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Yuushia (@vongacayan) reported@Steam STOP BEING *** AND LET ME LOGIN TO MY ACCOUNT WITH THE PC I'VE BEEN USING FOR A YEAR NOW THIS STEAM GUARD THING IS MORE LIKE A STEAM JAIL
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CamManx (@Uka_Manx) reported@Zoroarts @Steam I checked your steam page and of the English reviews 5 were calling your game bad and only two did this. Your dozens claim is dubious. Among reviews being too short was a very common criticism. You seam to be ignoring the very real problems with your game to scapegoat customers
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pikachufrankie (@pikachufrankie) reported@Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.
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𝐁𝐒𝐏𝟑 (@RealBSP3) reported@Zoroarts @Steam They might be falling under some play requirement limit. Maybe that limit is two hours. I've returned two games. I played both for half an hour, and realized one was broken, and the other departed too far from a franchise I loved to keep playing.
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Gonza (@Pekzer_) reported@Zoroarts @Steam Probably the mayority of that 21% were people who dont like the game or have problems with it and thats why they refund.
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam I don’t need to provide a solution to avoid concluding there isn’t one. I’m pretty confident it can be solved, it’s rooted in a classification problem. I have like 5-10 ideas just sitting here that I would try if I worked at Valve and cared enough to try to fix it.
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EVEILCHARM (@EveilCharm) reported@Zoroarts @Steam I agree it sucks but it's consumer protection against scam games and even one of them hit the news about a month or two ago so it's still a problem even now with the refund.
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Dingo Love Simulator (@dingoman5001) reported@Zoroarts @Steam I'm sorry but that is your problem for making a game with barely a triple-digit minute runtime
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RickTrajan (@RickTrajan) reported@gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.
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Jarad The Sovereign (@bestabyssdad) reported@Zoroarts @Steam cry about it honestly, your niche issue is not going to get in the way of a very good refund policy. make a better game.
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✨Yutami✨ - Comms Open! (@ArtbyYutami) reported@Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.
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KasherAkasha (@AkebiAkira) reported@Indulgence82 @Zoroarts @Steam “Skill issue” Lowkey I think you should kill yourself
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Mike Steel 💵🥩🥃 (@mike_steel_) reported@Zoroarts @Steam Skill issue. Make your game last 3 hours.
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Todd (Fox) (@Fox_Todd0370) reported@Zoroarts @Steam And with games like peak, how would that play with your soultion? Replay-ability seems to be the problem here, but go ahead and continue your cope.
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HowlingHenry (@HowlingFord) reported@gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam
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StockStackr (@VeganCatBounce) reported@Steam I understand security but I will not digit code press your captchas. I guess I can't play War of Rights cause you are more intersted in farming my data than providing me a service?
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Makmao😭💢 (@MakoMakmao) reported@Zoroarts @Steam adding more content to the game so people would not refund it after playing this once. This is entirely on you, but i would't be surprised if you are an industrial plant just to attack Steam over thing that isn't broken. Learn some accountability for your bad actions, don't
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Marokano (@Marokano8888) reported@Zoroarts @Steam That's not a Steam issue, people are just pieces of ****, also you could make game a little longer.
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Aaron Li (@polymorpher) reported@Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable
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Odoq (@TAW_Odoq) reported@Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...
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Ets (@ets_vn) reported@Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.
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VALIS Gaming (@SweeterPeter72) reported@Zoroarts @Steam So many problems on the Steam store could be solved by more human involvement, but this one doesn't even need it: Serial returners (5 a month?) get put on a warning. If they continue the excessive returns, they simply can't anymore.
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Michael Eskenasy (@ItsChefreyOS) reportedHey @Steam people…I’ve been saying this for weeks, your coordination is broken…
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isawarenshi (@isawarenshi) reported@MeringueRouge @Zoroarts @Steam The issue is proving it. They could beat it say I did not enjoy the time I spent playing it and the window was still open so the refund is not abuse. Hell even in this case they gave a 👍 but if they did not like it was short the refund is still not abuse. Do better work.
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Dani (@sqronce) reported@Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.
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Average Mortis Enjoyer (@MortisEnjoyer) reported@Daewolf @Zoroarts @Steam It is kinda scummy to refund a 5$ game if you enjoyed it, but still, that issue could have been completely avoided if the DLCs were part of the base game (which is lacking in content). A lot of people don't think 5$ is worth it for an hour long game
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Frenchy Amber (@FrenchyAmber) reported@Zoroarts @Steam I don't really understand the problem. In the end, it gives more visibility to your game which will be bought and kept by those whilling to support your work isn't it ? If they couldn't be refunded, they'll just hack your game and not even leave a good review.
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MR.SOLACE (@oopsallsolace) reported@Zoroarts @Steam There's a community behind this, where people challenge themselves to beat a game under the refund time. Make your game longer and this will not be an issue.
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okay (@Reiiz6) reported@Zoroarts @Steam Idk what game you do but adding new game+ with new ending or bad ending or different ending, unlockable skin/item/achievement through multiple run can fix this problem to certain extend