Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (51%)
• Glitches (31%)
• Online Play (14%)
• Game Crash (2%)
• Matchmaking (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Chassy	Sign in	6 days ago
Saint-Yrieix-sur-Charente	Sign in	6 days ago
Grenoble	Online Play	6 days ago
Bordeaux	Sign in	6 days ago
Toulouse	Game Crash	6 days ago
Paris	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Humberto Camarillo (@humbertoc_13) reported 13 seconds ago

  @gameunlocked26 I can't not even open the game at all on my PC, @Steam please fix the issue

• 
  TheSoloWolf (@TheSoloWolf7) reported 1 minute ago

  @Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Obscure outpost podcast🐦 (@Obscure_Outpost) reported 5 minutes ago

  @ItzPuddleJumper @Steam Worth a try if can use it there might might be recovery menu or something, I don't own a steamdeck but I'm good at trouble shooting things.

• 
  Witchmaster (@Witchmaster) reported 8 minutes ago

  @ConanExiles So @steam forced my game to update , despite being hidden. Will you be fixing any of the broken mechanics brought on by this Enhanced con? Let's start small, give me back farenheit temperatures. Oh, and the ability to change mod layouts from the launcher that no one wanted.

• 
  ItsRizzleFizzle (@ItsRizzleFizzle) reported 11 minutes ago

  See the problem with posts like these it’s that they are disingenuous really. The ONLY reason these numbers are like this is because @Steam and @valvesoftware haven’t made the game verified for steam players. That’s the reason here.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Obscure outpost podcast🐦 (@Obscure_Outpost) reported 13 minutes ago

  @ItzPuddleJumper @Steam Steam deck uses steam os which uses arch Linux as a base,Arch is a cutting edge rolling operating system so updates can break it usually they put the fix for it on archs website.

• 
  Desus Elba (@Black_L0tus_013) reported 15 minutes ago

  I have a refund issue and i keep getting rejected. I am playing marvel tokon on pc and when i initially get fighting games i spend time in training first before exploring other modes. Im am over the 2 hours but the game crash when i play 2 other modes. I need a refund @Steam

• 
  TheWarTank (@TheWarTank_YT) reported 17 minutes ago

  @nogal909 @Zoroarts @Steam I don't have problems with refunds, either. I'm against abusing the refund system, however. But genuinely enjoying the game and refunding is immoral. You are screwing someone else's time and effort, which I find to be an awful attitude and a bad use of the refund system.

• 
  Lord Tech (@mts_22natoo) reported 17 minutes ago

  @TheDailyGamer86 @PlayStation @Steam Hi there 👋🏾 What's seems to be the problem with your PlayStation account?

• 
  Gökay Köroğlu (@GokayKorogluu) reported 17 minutes ago

  @Steam @Steam_Support error connect App

• 
  Ranman (@SonofRanman) reported 20 minutes ago

  @Steam Will Microphone Audio get fixed in game clips any time soon? There's been reports of clipping and microphone issues since Game Reccording Launched, and I'm still struggling to not sound blown out even after hours of messing with settings.

• 
  Pasai_awesome (@Pasai_awesome) reported 20 minutes ago

  @Steam Hey mu account has been stolen whole I was at work. They changed the username and the password,and email. I have all the emails and notifications steam has ever sent me. The automatic service keeps giving me the run around. Is there a better way to get in touch please?

• 
  Jim Crain (@jcrain1991) reported 20 minutes ago

  @Britdissonance @Zoroarts @Steam Thanks for answering that yes you are a simpleton. The average person doesn't beat it in 2 hours. Thats what "average time to beat is 3-4 hours" means. If its a refund for not liking it. Fine. That's perfectly acceptable. Problem is...HE SAID THE GAME WAS GREAT IN THE REVIEW!

• 
  Barry ******* Berkman (@tylenoldoe) reported 22 minutes ago

  @Steam resolved my issue in like 3 hours on a Sunday I love you

• 
  Beast of Bodmin (@WrastleFreak) reported 30 minutes ago

  My @UpholdInc card seems to not be working at more and more places since it's been renewed. Didn't work at @Steam and now not working with @DisneyPlus despite putting all the new details in. 🙄

• 
  BritishDissonance (@Britdissonance) reported 33 minutes ago

  @jcrain1991 @Zoroarts @Steam The irony in calling me a simpleton when you're clearly a complete retard, good lord. Now you're making the argument that steam policy should change on one review? My whole point is either most people are refunding after beating it in under 2 hours, in which case its not worth the money, or they are refunding it for other reasons which is a non issue. Either way this dev is complaining about nothing.

• 
  Yuushia (@vongacayan) reported 37 minutes ago

  @Steam STOP BEING *** AND LET ME LOGIN TO MY ACCOUNT WITH THE PC I'VE BEEN USING FOR A YEAR NOW THIS STEAM GUARD THING IS MORE LIKE A STEAM JAIL

• 
  pikachufrankie (@pikachufrankie) reported 38 minutes ago

  @Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.

• 
  Big Bro Studios (@bigbrostudiosAI) reported 38 minutes ago

  I've had some rotten experiences with companies that have no humans in customer support! This is why I'd like to thank @Steam for their awesome customer support service, very helpful and kind!

• 
  TheUKDude (@PaulKirby36) reported 44 minutes ago

  @Steam Whats up with your platform? Its down for us all and the issue is not due to update Tuesdays. So any update when it will be back up?

• 
  Zynner (@zynnachin) reported 44 minutes ago

  @Shinogi_Trench @BasedBickle @Steam Wow, the game has some glaring issues that it takes playtime to figure out? Because they didn’t adequately playtest it? And I don’t get to speak about it? You are a spiritual slave

• 
  Ḛ̴͓̹̫͈̤͈̿́͝ļ̶̖͋͒̉͂̽̃́̈́̽͛l̸͓̬̦̫̩̄͛̾̈́́͑̉͒̈̈́̐͘͝a̵̍ (@m_Crom_m) reported 45 minutes ago

  @prestonjbyrne my twitter 12 (2014) creating an account at 6 makes me 18? my google account is older I watched a minecraft video and it said "hold up a minute!! were not sure how old you are" like **** you don't know @Google b!tches. 22 years @Steam long service badge and they want my id too

• 
  xi lan (@Xao_lanVT) reported 47 minutes ago

  @ImCadeYT @Steam You got a better deal because the Steam Machine isn’t reliable and has a lot of problems. The Deck, on the other hand, is reliable and portable to boot.

• 
  Vernon Black (@veerrn) reported 53 minutes ago

  @Steam any idea when going to address 🤔 this outage you have with customers

• 
  ARKS Angel (@arks_angel) reported 53 minutes ago

  @Steam is everything okay? First I was having issues downloading from the Chicago CDN, and now getting a bad gateway error when viewing my wishlist?

• 
  Gærsstapa (@gaersstapa) reported 56 minutes ago

  @allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.

• 
  kate! ΘΔ (@SeedVEVO) reported 57 minutes ago

  this is still broken, @valvesoftware @steam please fix <3

• 
  Maxie 🎮 Bloodstained | Visions of Mana | ONINAKI (@maxieaftermdnyt) reported 57 minutes ago

  @ZirraTGK That’s me in a nutshell. If not physically, I’ll be getting those games on @Steam. At least Steam has good customer service even though they also sell digital licenses (@GOGcom doesn’t really sell their games in my country sadly)

• 
  Sunkanmi Fafowora (@the_jonin_) reported 58 minutes ago

  That's why @Steam still remains the best company out there, and it's not even close. Their customer service is literally unbeatable at this point. Still saw the recent news of the refund based on the fact that the gamer was cheated in a way after many hours of playthrough.

• 
  N'Tsuki Tia (@NTsuki_Tia) reported 59 minutes ago

  @Zoroarts @Steam People will at times be trying to play, have some trouble and be trying to debug it, or just trying to play to see if they like or not, and run go 2 hours before they decide, or confirm if will not work really (specially games that need patching and so so).