Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 01/11/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (18%)

    Glitches (18%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Online Play
United KingdomHigh Wycombe Sign in
FranceSaujon Matchmaking
GermanyHamburg Sign in
FranceBagneux Online Play
United StatesChicago Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • _FireKicks PsrK_FireKicks (@_FireKicks) reported

    @Steam Hey ummm you know steam and Apex downloads are broken right?

  • crushnaut Crushnaut (@crushnaut) reported

    @Steam time to start offering refunds on New World purchases. The game is fundamentally broken. I bought a game, not a pass to a beta test, and not a testing job for Amazon.

  • BolhuisE Brandon E Bolhuis (@BolhuisE) reported

    so ... finally upgraded my hotspot device thing, from sprint to t-mobile [and from 10Mbps to 20Mbps]. still having problems with getting to play @Elyon_thegame , even just to pass the "Housing Quest", so that i may fully claim my @Twitch #drops. @Steam isn't even connecting smh

  • albursavi Mehmet (@albursavi) reported

    @Steam oh, is this the solution for "stock" problems in hardware? :D

  • doc_system doc (@doc_system) reported

    I already have @Steam why would I want *another* gaming service to play *one* game, @EA? I'm grateful Steam has a good refund policy.

  • crushnaut Crushnaut (@crushnaut) reported

    @Steam_Support @Steam time to start offering refunds on New World purchases. The game is fundamentally broken. I bought a game, not a pass to a beta test, and not a testing job for Amazon. Three refund requests were rejected. How do I appeal?

  • brubn09 bruno mendes bueno (@brubn09) reported

    @joshuagcabrera @Steam Go inbox MYSTICHACKED1 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.

  • haizy97 Haizy97 (@haizy97) reported

    @Wolfstargamer @DeadByBHVR @Steam Well before u go blaming BHVR make sure its not your steam causing the issue.

  • CaptainSebt Captain SebT (@CaptainSebt) reported

    @Steam why does my download rate never make any sense. My internet is stable 5g can get 40 mb down. So why do small downloads (under 20 gb) jump between 20 mb and 600 kb randomly. Can I fix this? A 17 minute download shouldn't take like an hour when large downloads are stable.

  • ItsEclipsa Jordy (@ItsEclipsa) reported

    @KyameronYT @Steam Mate, I genuinely hope you get it sorted. **** like that is a pain. On the upside, when you do get on, you won't be met with server issues.

  • L_beneficia Naitsirhc (@L_beneficia) reported

    @Steam This game should be free. Ubi can suck my tiny little nuts if they think imma buy a game and all 30 of their broken $10 character additions

  • rheimbrother Richie Heimbrock (@rheimbrother) reported

    I guess @Steam going down seconds after I was making note of how it's been really having more and more issues than usual is on brand at least

  • arexhincat Cyberface 🔞 (@arexhincat) reported

    Why is @Steam allowed to sell subscriptions to @EA 's Star Wars: The Old Republic... When it doesn't even work and neither does anything to fix this ****??? Feels like this should be #illegal

  • The_Jxshy man man (@The_Jxshy) reported

    @Steam fix your ******* ****, apex update is just ******* hard stuck and won’t download.

  • Sadiku1947 mo bama (@Sadiku1947) reported

    @drewmossy @Steam This guy's will never respond I’ve tried so many times none responded, all I had to do was get an external support specialist who was able to resolve this whole issue of my account getting messed up and it worked out perfectly, his page is @utopiantechh I suggest you look him up

  • Fire_Disciple The Flame Thrower (@Fire_Disciple) reported

    So I was up all day yesterday trying to get my @ConanExiles dedicated server up and mods installed through @Steam. After several days of trial and many-a-error the server is finally ready. I want everyone to know that I'm taking tonight off also because I'm useless right now and

  • smithmohanty0 smith (@smithmohanty0) reported

    @NguynAn34742651 @Steam Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • kapLockwood kirstie lockwood (@kapLockwood) reported

    I mean I would still really, really like it if @Steam_Support would get in touch as this is obviously a problem that is not isolated and it's not good pr to ignore your customers @Steam

  • AltraSupport altra support (@AltraSupport) reported

    @joshuagcabrera @Steam Let’s help you fix this and prevent your account from being hacked ASAP before it gets too late kindly send a direct message now.

  • Bellboy543 Bellboy Rudland (@Bellboy543) reported

    @ivalenska @Steam Finally my hacked account was perfectly fixed by @Ballersacademy. He is trusted and guaranteed for the service

  • BlueIvyRedWorld RedIvy (@BlueIvyRedWorld) reported

    @Tyler_McV @valvesoftware @Steam This interface is incredibly bad. I don’t get why they don’t just create a flatscreen launcher so this is less annoying and fatiguing and is easier to mod, or they don’t fix it. They just ported a bad flatscreen UI into VR in a way that they should know wouldn’t work.

  • MarcusKesh Marcus Kesh (@MarcusKesh) reported

    So @Steam allows me to download Final Fantasy 14 while on a Mac, then gives me an error message when I try to open it saying "platform not supported", then when I request a refund, it says "this game not eligible for a refund"? Right... thankfully Visa will say otherwise.

  • Wolfstargamer Grifter Wolf is WolfStarGaming 🏳️‍🌈🎮 (@Wolfstargamer) reported

    @haizy97 @DeadByBHVR @Steam It happens randomly to me, not just Tuesdays. I've had it happen throughout the week. And each time it's maybe 2 minutes. Long enough to lose pips and get a disconnect penalty in the game. But hey. Nothing gets fixed anyway.

  • V1echa V1echa (@V1echa) reported

    @14nLach @Steam thats ******* FUN when you going and clicking every option, you can get to pick, nice ******* error from #steam #csgo #stockholmmajor , lovely :(

  • DeliriousZora Delirious Zora (@DeliriousZora) reported

    @SquareEnix @Steam Idk if it's just me, but I still get the can not create profile problem on the older TR games. I refunded them just because all the solutions I've tried never worked.

  • glowbeard Charl Joubert (@glowbeard) reported

    @Steam Hey! I just noticed something, my five year old son can't play Team Sonic Racing on the lounge computer while I play AoE IV in my office. Same account, Windows 10 on both machines... How do I fix this? CAN this be fixed? Thanks :)

  • TurboLucius TurboLucius (@TurboLucius) reported

    @Tyler_McV @valvesoftware @Steam not to mention the "reboot steamvr and try again" error at launch that happens randomly, which shows up... on desktop or the random crashes or the blinking eye glitch during loading screens or the translation errors in the french version (one in the 1st min of dialogue lmao)

  • Efruz_mali Mehmet Ali (@Efruz_mali) reported

    @4caharacters @Steam Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • M4rksTavin m4rks (@M4rksTavin) reported

    @Steam KNOW, I JUST KNOW THAT I'M VERY PISSED, WITH A HEADACHE. PLZ FIX YOUR GAME.

  • AlexDavis155 Alex Davis (@AlexDavis155) reported

    @DemonNipple @SteamStatus @Steam Bud this guy doesn't work for steam, he's doing it as a service to the community