1. Home
  2. Companies
  3. Steam
Steam

Steam status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 52% Sign in (52%)
  • 28% Glitches (28%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Avignon Glitches 1 day ago
Unias Glitches 2 days ago
Paris Sign in 2 days ago
Bressuire Sign in 2 days ago
Hanau am Main Glitches 3 days ago
Bron Online Play 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • WrenchOfChaos
    Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported

    @PotatoCrispDip @Steam But Steam is the biggest by far so you're losing an insane amount of money & exposure by not having your game on Steam, and there's no reason to keep the store hostile to short games when there's a simple fix. I don't understand defending keeping it that way.

  • ArtbyYutami
    ✨Yutami✨ - Comms Open! (@ArtbyYutami) reported

    @Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.

  • ParzivalTwitch
    ParzTV81📺 (@ParzivalTwitch) reported

    @Steam Im trying to contact someone in support about an issue im having with my account on one of the games i have in my library and there is literally no option to just open a ticket.

  • NTsuki_Tia
    N'Tsuki Tia (@NTsuki_Tia) reported

    @Zoroarts @Steam Look, I undertand how it's a problem for you, and a seriously one, but, don't be that person, is not a nice posture to take. Steam refunds used to allow a longer time, them were reduced to 4 hours, and now 2, it sucks people still being able to abuse that, but many games (1/2)

  • mustafa27007713
    Useless (@mustafa27007713) reported

    @Zoroarts @Steam i dont see this as steam fault,2 hours is such a good time window to experience a game especially if its a big pvp paid game (see marathon). now its for sure annoying for people to refund you even tho they loved your game but thats more of people issue then steam issue.

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam I don’t need to provide a solution to avoid concluding there isn’t one. I’m pretty confident it can be solved, it’s rooted in a classification problem. I have like 5-10 ideas just sitting that I would try if I worked at Valve and cared enough to try to fix it.

  • xQtiee
    Toe (@xQtiee) reported

    @Zoroarts @Steam if your game is only worth 1 hour of playtime it deserves to get refunded. Make your game better so people want to invest more time and your problem goes away automatically.

  • galaxygash
    Apex Autist (@galaxygash) reported

    @Zoroarts @Steam absolutely no problem. I'm sorry if that caused/causes you any issues, if anyone cites it or makes the claim, tag me and ill clarify I was mistaken and why.

  • Pyr0Mander
    Pyr0mander (@Pyr0Mander) reported

    @BenderFondue @Zoroarts @Steam Also you can't even try to refund a game if you played over 2 hours, so just make the game longer. Also from what he said in the thread its only speedrunners that can play it under 2 hours, so a minority of gamers. Seems like a non issue to me

  • prynneahroth
    Pryn Nea (@prynneahroth) reported

    @KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'

  • sqronce
    Dani (@sqronce) reported

    @Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.

  • Zorothewingwam
    ZoroTheWingWam🇮🇪🩵🪽 (@Zorothewingwam) reported

    @Zoroarts @Steam This seems like a you problem

  • VeganCatBounce
    StockStackr (@VeganCatBounce) reported

    @Steam I understand security but I will not digit code press your captchas. I guess I can't play War of Rights cause you are more intersted in farming my data than providing me a service?

  • MakoMakmao
    Makmao😭💢 (@MakoMakmao) reported

    @Zoroarts @Steam adding more content to the game so people would not refund it after playing this once. This is entirely on you, but i would't be surprised if you are an industrial plant just to attack Steam over thing that isn't broken. Learn some accountability for your bad actions, don't

  • TheTeaVirus
    The Tea Virus (@TheTeaVirus) reported

    @Zoroarts @Steam Sorry no. Just make your game take longer than 2 hours to beat. You're not the first one with this issue but this is a great policy for consumer rights. I'll never buy a game from someone trying to change that.

  • RealBSP3
    𝐁𝐒𝐏𝟑 (@RealBSP3) reported

    @Zoroarts @Steam They might be falling under some play requirement limit. Maybe that limit is two hours. I've returned two games. I played both for half an hour, and realized one was broken, and the other departed too far from a franchise I loved to keep playing.

  • Reiiz6
    okay (@Reiiz6) reported

    @Zoroarts @Steam Idk what game you do but adding new game+ with new ending or bad ending or different ending, unlockable skin/item/achievement through multiple run can fix this problem to certain extend

  • Mr_Clutchweg
    Jyn (@Mr_Clutchweg) reported

    @Cloy006 @Zoroarts @Steam "Only people that found it to easy refunded it". Screenshot shows "GREAT GAME" and refunded. The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them. That works with big

  • watamelon23
    わためろん (@watamelon23) reported

    @Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.

  • GooberTheGreat8
    MarquessOfGoyim (@GooberTheGreat8) reported

    @Zoroarts @Steam If you’re crying about a refund policy then you are the issue.

  • FootLettusplay
    Foot Lettuce (@FootLettusplay) reported

    @Steam put a disc drive in the next steam machine??? I guarantee the games that make the money would have no issues releasing physical.

  • m_Crom_m
    Ḛ̴͓̹̫͈̤͈̿́͝ļ̶̖͋͒̉͂̽̃́̈́̽͛l̸͓̬̦̫̩̄͛̾̈́́͑̉͒̈̈́̐͘͝a̵̍ (@m_Crom_m) reported

    @prestonjbyrne my twitter 12 (2014) creating an account at 6 makes me 18? my google account is older I watched a minecraft video and it said "hold up a minute!! were not sure how old you are" like **** you don't know @Google b!tches. 22 years @Steam long service badge and they want my id too

  • Aeyerlock
    🔞AeyerLock🔞 (Commission Open) 1/3 (@Aeyerlock) reported

    @_Lukaerd @Zoroarts @Steam i saw that as a problem but there would need to be an appeal process to prove that the developer implemented a scam. That or perhaps developers need to provide proof when and how the achievemnent is aquired and needs to be tested where it functions normally.

  • Xoey80239413
    Xoey (@Xoey80239413) reported

    @Zoroarts @Steam The problem is there are a million reasons to refund plenty of games hours and hours into playing them, and two hours is the lowest they can make it practically. Honestly I think it should be 10-20 hours, and isn't because people could do that with Call of Duty.

  • SlavetotheCaff1
    Slave to the Caffeine (@SlavetotheCaff1) reported

    @SmashUltimateB1 @Zoroarts @Steam It's the easiest way to address the problem. I didn't and wouldn't do it but steam isn't going to budge

  • Psykatomique
    Psykatomique productions (@Psykatomique) reported

    @Zoroarts @Steam At this point, if you sell a game that is less than 2 hour... the gamer is not the problem here... We have more and more games on steam, i would rather have half and more consistent.

  • veerrn
    Vernon Black (@veerrn) reported

    @Steam any idea when going to address 🤔 this outage you have with customers

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam It’s a problem that people can use their system to play paid games to the end for free. It’s almost certainly a solvable problem, you’re just concluding that because you can’t think of a way to solve it without damaging the current environment that no solution is possible.

  • tramstalker
    tramstalker (@tramstalker) reported

    @SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games

  • MrWho26
    Samson (@MrWho26) reported

    @Zoroarts @Steam Can't say I agree with you there...dispite the guy being able to complete your game in under 2h it should b absolutely possible for him to refund at that time. The amount of trash/meme games on steam is a big issue still and your simple solution won't work in such complex case