Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (51%)
• Glitches (31%)
• Online Play (14%)
• Game Crash (2%)
• Matchmaking (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Chassy	Sign in	4 days ago
Saint-Yrieix-sur-Charente	Sign in	4 days ago
Grenoble	Online Play	4 days ago
Bordeaux	Sign in	4 days ago
Toulouse	Game Crash	4 days ago
Paris	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@TheCassiniGames) reported 3 minutes ago

  @Steam Fix your servers bro 😭

• 
  Utkarsh Sai Sidhardh K (@Utkarsh_sai_K) reported 6 minutes ago

  @UbisoftSupport @Steam I’ve purchased quite a few games through Steam and have supported many Ubisoft titles over the years. Gaming is something I rarely get time for, and I usually only play when I have a longer period to properly relax. That’s why this situation has been particularly overwhelming and disappointing. I currently can’t access games I’ve paid for, and it has also made me hesitant to purchase any more Ubisoft titles until this issue is resolved. I genuinely hope someone can help me get this sorted.

• 
  RickTrajan (@RickTrajan) reported 6 minutes ago

  @gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.

• 
  Gordon G. Hicks Jr. 🔞 (@Gordon_GHIII) reported 8 minutes ago

  @Steam if my vanish worked both the Dragon Ball Z fighter games would be the best with a few issues in the 2D where it becomes like an FTK fighter. they blame me for their mechanics.

• 
  Desus Elba (@Black_L0tus_013) reported 8 minutes ago

  I have a refund issue and i keep getting rejected. I am playing marvel tokon on pc and when i initially get fighting games i spend time in training first before exploring other modes. Im am over the 2 hours but the game crash when i play 2 other modes. I need a refund @Steam

• 
  Kiika (@IIKiikaII) reported 14 minutes ago

  @Steam FIX YOUR SERVERS PLEASE I CANT DOWNLOAD ANYTHING. CANT PLAY ANYTHING ONLINE. PLEASE TELL ME WHAT TO DO OR FIX THE SERVERS

• 
  Aniah Mathias (@aniah_mathias3) reported 15 minutes ago

  @Steam #@steam I’m new from Nigeria. I’ve been trying to sign up since today and it’s not working the page doesn’t even load it keeps telling me to disconnect from VPN when I’m not even connected and there’s no public link or email to lay a complaint please fix it

• 
  Sunkanmi Fafowora (@the_jonin_) reported 16 minutes ago

  That's why @Steam still remains the best company out there, and it's not even close. Their customer service is literally unbeatable at this point. Still saw the recent news of the refund based on the fact that the gamer was cheated in a way after many hours of playthrough.

• 
  Dilshad Subramanian (@imdilshad03) reported 16 minutes ago

  @Steam my steam ID had suddenly lost all my friends list. It shows 0. Is there any way to fix it ? ID: dilshad003

• 
  Rogue Wolf (@Spi3000) reported 16 minutes ago

  @ImCadeYT @Steam Despite positivities from Steam Customer Service, Valve (from my experience) takes time for E-Mail or Support Ticket claims, usually a day's time. If you sent the E-Mail today, give it time. Until then grab every document you can, especially purchase information.

• 
  ZoroTheWingWam🇮🇪🩵🪽 (@Zorothewingwam) reported 19 minutes ago

  @Zoroarts @Steam This seems like a you problem

• 
  ItsRizzleFizzle (@ItsRizzleFizzle) reported 27 minutes ago

  See the problem with posts like these it’s that they are disingenuous really. The ONLY reason these numbers are like this is because @Steam and @valvesoftware haven’t made the game verified for steam players. That’s the reason here.

• 
  Rickey Pendarvis (@rickeyp2121) reported 29 minutes ago

  @EatPantGames It unfortunate that @PlayStation idiocy is causing problems like this for small indie teams and games. Obviously not everyone can do physical release. @Steam has proven they are trustworthy with digital for decades. Hope people support you over there. I will 👍

• 
  Levi Benoit (@lildeviousdude) reported 32 minutes ago

  @Steam @Steam_Support Steam is inaccessible in the profile selection screen without a mouse. Can you guys fix this? I can use spacebar AND enter to select the options bar and even remove the account, but I can’t sign in. Actual L right here

• 
  Atomic Brick Studio (@Bitbybrix) reported 32 minutes ago

  Hello @Steam, I bought Sunset Overdrive and Undertale today, but an error occured through my purchase when I bought it. The money was deducted from my card but the Steam app said that the purchase failed due to an incorrect address. I had to redo my purchase for it to work.

• 
  PokeNeru (@PokeNeru_) reported 35 minutes ago

  TFW I was trying to buy the Kingdom Hearts bundle on STEAM. It gave me an error that my address is wrong but it still charged me. Now I'm out $30 and no games... @Steam @Steam_Support help pleaseeeee

• 
  NightBlueLion 🦅🦁🌻 (@NightBlueLion) reported 36 minutes ago

  @Howard_Lovy cc @pensandpoison might want to pick up on this. Remember how you stated literature was entirely taken over by the libs? Yeahhhh, this is another huge symptom of that. How is there not a @Steam - like service for creative works, such as literature, webcomics, etc.?

• 
  nicky leighton (@nicky2000) reported 36 minutes ago

  @Steam I am having trouble logging in to the Steam app, I know ow my password is correct but I can't get into Mt account

• 
  maestrolee (@maestrolee_kr) reported 36 minutes ago

  We’re in trouble. @Steam hasn’t reviewed our build for 14 days now. This is an emergency! I’m getting really nervous.😰😰😰😰 #indiedev

• 
  わためろん (@watamelon23) reported 37 minutes ago

  @Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.

• 
  Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported 38 minutes ago

  @plzbnicetome @Steam Yeah I did that for a long time with Nintendo and it sucked, I ended up with lots of games I ended up not liking, lots of wasted money, and steam actually let's you return games you don't like. Very weird how you want service to be WORSE. I don't EXPECT them to, they LET ME.

• 
  ✨Yutami✨ - Comms Open! (@ArtbyYutami) reported 42 minutes ago

  @Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.

• 
  j (@FUCKJVLY) reported 42 minutes ago

  @Steam One of the biggest online markets with millions of users needs a phone service. It’s ******* ridiculous I have to wait hours or days for a reply on a hacked account….. Especially accounts worth thousands.

• 
  Sammy Snivels (@john_baker7) reported 43 minutes ago

  @flatspritehits @QNDZYcom @Steam Thats because steam doesnt own the game either, once a game is unavailable or shut down steam can only issue you a refund out of their pocket, they cant charge the developer. The main reason is not because they want to keep you money, but because bots buy shut down games to scam

• 
  Dan Abrenica (@Dan_Abrenica) reported 53 minutes ago

  @MattyDanner @Steam Hello @MattyDanner, I have a question, if Jose and Panchito have a angry issue and sent there near the water. Will there be 2 Big Reflections of Jose and Panchito's counterparts or just the same reflection as the same order to Devil Donald as he splits himself into a few devils.

• 
  Witchmaster (@Witchmaster) reported 53 minutes ago

  @SurvivalGN @ConanExiles @Steam The biggest issues in most survival games of its generation, are to assume PvP can carry interest long term. NEW CONTENT was provided by Modding. But they need something to work with. Gamers need experiences, encounters, mysteries. And do something with what's there. Stagnant 🤬

• 
  CAPS LOCK (@CAPS_LOCK_ON_X) reported 56 minutes ago

  Steam Road to Vostok More gameplay issues Guns repeatedly jamming at the worst possible time, even ones with high durability ratings, especially when carrying lots of valuable items ["synced"] @Steam @Steam_Support @roadtovostok

• 
  kate! ΘΔ (@SeedVEVO) reported 57 minutes ago

  this is still broken, @valvesoftware @steam please fix <3

• 
  Big Bro Studios (@bigbrostudiosAI) reported 60 minutes ago

  I've had some rotten experiences with companies that have no humans in customer support! This is why I'd like to thank @Steam for their awesome customer support service, very helpful and kind!

• 
  Cirstu (@Cirstu2) reported 1 hour ago

  Your servers are having issues NA east at least. @Steam