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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (53%)
- Glitches (26%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 19 hours ago |
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Glitches | 19 hours ago |
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Sign in | 19 hours ago |
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Glitches | 19 hours ago |
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Sign in | 19 hours ago |
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Glitches | 20 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Nagi Night Aspect (@artofizanagi) reported@Zoroarts @Steam That's horrible. If they liked they shouldn't be a problem smh
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PAVRGAME (@PAVRGAME) reported@Steam @MetaQuestVR Our error, the game sales ends July 9th, not the 5th. there are a few more days for the official Steam sale. Thank you!
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Psykatomique productions (@Psykatomique) reported@Zoroarts @Steam At this point, if you sell a game that is less than 2 hour... the gamer is not the problem here... We have more and more games on steam, i would rather have half and more consistent.
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General K (@GKTABM) reported@Zoroarts @Steam Make your game longer than 2 hours worth of content, that is the industry standard. Add more levels. Add more modes. Add more replay-ability. Add more fun modifiers. This is literally a your game is lacking problem.
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Dingo Love Simulator (@dingoman5001) reported@Zoroarts @Steam I'm sorry but that is your problem for making a game with barely a triple-digit minute runtime
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BritishDissonance (@Britdissonance) reported@jcrain1991 @Zoroarts @Steam Buddy if the average person can beat it in 2 hours its not worth a pricetag. If the average person can't and the refunds are from people that didn't like it then he's complaining about a non issue. Can't have it both ways.
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Matt☆Kenzaro (@Kenzaro_) reported@Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people
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Marokano (@Marokano8888) reported@Zoroarts @Steam That's not a Steam issue, people are just pieces of ****, also you could make game a little longer.
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Mr. Patchy (@Mister_Patchy) reported@dillzilla11 @LinuxMostly @Steam My dad didn't play on his account for literally years, then gave it to his stepson so he could play his games, literally no problems.
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Drew Peacock (@En_Senada69) reported@Zoroarts @Steam Add 20 more minutes of content. Problem solved.
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Mike. No, the other one. (@WeezSays) reportedAbsolute Trash behavior. A Completely unacceptable Gamer trend. Unfortunately, this is never going to stop. It isn't worth it to publish a sub 2 hour game on @Steam until they fix this loophole.
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Alex J Rage-Bait (@TimmyTooStronk) reported@Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem
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Darrell williams (@2000_pip) reported@Zoroarts @Steam policy don't know if that was a auto or user error lol would have noticed till I got the like so ty lol
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Aria Amaryllis (@AriaALake) reported@PlayerKirbo @Zoroarts @Steam If they're allowed to do it, then it is a problem with the refund policy. ***** sake y'all are dumb.
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Ahoj Nazdar (@AhjNzdr) reported@Zoroarts @Steam You KNOW Steam allows refunds under 2 hours. If your game is THAT short it can be finished under 2 hours that's YOUR problem.
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Gærsstapa (@gaersstapa) reported@Jeffrey28627067 @Zoroarts @Steam I don't hate them, at no point have I expressed that view. My view is very simple- if you are a dev, and you use steam KNOWING it has a 2 hour refund window, and you make a game less than 2 hours, and you get refunds; THATS YOUR FAULT. You designed it that way and now you have fallen foul of the systems at play. To then request the entire system, that has until this point worked quite well for everybody, be overhauled- is wild. I think the 2 hour window for refunds is good, it allows you breathing space if there are any technical issues with the game, it allows you to do some troubleshooting before refunding, it allows you to do a tutorial and get out into the main game usually, and figure out if its something you want to do.
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Kremmen (@Kremmen101) reported@Zoroarts @Steam Clearly this is a pricing issue. If your game is beatable in under two hours you need to charge less so it's not worth refunding.
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SpoocleMacBoogle (@spoocle) reported@Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts
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Dani (@sqronce) reported@Zoroarts @Steam Yeah, I think that sucks, though I'm not sure if there is a better system for Steam to have. I dunno if they'd be able to have second pool of games with a different refund policy without causing too much broad confusion. Though I've put very little thought into the problem.
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DracaBro ✝️☦️ (@DracaBro) reported@Zoroarts @nieyter19 @Steam Dude, they don't like when someone is greedy. Some of these folks were going to give your game a try and give an honest review, these are folks doing the only thing they can do, to make sure others realize you messed up and didn't make a good game, you made a meh game not a good game. NOW there is still a chance for the game to become GOOD, but after hearing about the $5 DLCs, I doubt that is possible. Now if you change the price of the DLCs possibly maybe people will change their minds. Anyways I'm done dealing with this terrible hot take you decided was a great idea, and has now brought down your dev carrier. When you get a good review, just be happy to have it; don't complain about it. "don't look a gift horse in the mouth" as they say. That review is now a negative review just so yea know, because you took this path. So, you now have to make up for what you've done, that means making the games better; I suggest taking pointers from other games similar to it. Anyways, I wasted too much time with this stupidity, I have a server to set up, and events to prepare for. Hopefully you fix this situation and accept that Steam has abuse policies in place, and if you want those policies to work in your favor, make better games.
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cracinlac (@burnme121107) reported@Chriss_m @Zoroarts @Steam do you watch a movie and then demand your money back because it was only an hour and a half long? and clearly the quality of the game isnt a problem because people are literally saying they enjoyed it but still refunding it. its bad for the developer who is a person with needs
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GOD BLESS A MIRACLE! (MIRACLES HAPPEN EVERY DAY!) (@BruceMakegoo) reported@Zoroarts @Steam Refunds were added due to a legal issue, so steam might not want to push their luck with refunds and risk a new court case/law that forces a policy that is worse for themselves and/or devs. They have had no issue neutering many other features due to abuse already in the past.
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Caribouwu (@karibuwu) reported@Kijara42 @Zoroarts @Steam We aren't talking about valid returns here though. We're talking about people abusing the return system to get the game for free like the case in the screenshot. If this were a legitimate pricing problem, then reviews would reflect that and call it out as a bad value. (1/2)
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam You don’t see an issue with someone playing a game for free by exploiting a refund policy?
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ragegun (@_ragegun) reported@Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.
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Jim Crain (@jcrain1991) reported@FishDeceiver @Zoroarts @Steam This is the easiest fix possible. Add an achievement for completing the game and if you have said achievement you're ineligible for refund. Done and done.
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VALIS Gaming (@SweeterPeter72) reported@Zoroarts @Steam So many problems on the Steam store could be solved by more human involvement, but this one doesn't even need it: Serial returners (5 a month?) get put on a warning. If they continue the excessive returns, they simply can't anymore.
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Slave to the Caffeine (@SlavetotheCaff1) reported@SmashUltimateB1 @Zoroarts @Steam It's the easiest way to address the problem. I didn't and wouldn't do it but steam isn't going to budge
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OrwellWasAnOptimist (@moltensnow) reported@Zoroarts @Steam >Makes a very short game with apparently 0 replayabilty. >People refund (their right) >Despite refunding (their right), they recommend & help the game >"StEaM pLeAsE sToP tHeM!1!!" You are the problem, bud.
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Bickle bork (@BickleKun) reported@Zoroarts @Steam fun fact if you were playing on Xbox, they don't charge you until 10 days before release Because you see when you do those refunds it cost you money. if only all you people were on XBOX so many of your problems wouldn't exist How about that