Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (54%)
- Glitches (24%)
- Online Play (17%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Glitches | 3 days ago |
 Aix-en-Provence
|
Sign in | 7 days ago |
|
Paris
|
Glitches | 8 days ago |
 José María Ezeiza
|
Sign in | 9 days ago |
 Aguascalientes
|
Glitches | 9 days ago |
 Vijayawada
|
Matchmaking | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Tuna (@Tiny_Tuna) reported@Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam It’s a problem that people can use their system to play paid games to the end for free. It’s almost certainly a solvable problem, you’re just concluding that because you can’t think of a way to solve it without damaging the current environment that no solution is possible.
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Alex J Rage-Bait (@TimmyTooStronk) reported@Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem
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Nameless chicken (@Namelesschicke2) reported@MythThrazz @Zoroarts @Steam The problem is what if I spend say 40-1 hour trying to get a game to work and fail? Why would I not get my money back for that?
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Samson (@MrWho26) reported@Zoroarts @Steam Can't say I agree with you there...dispite the guy being able to complete your game in under 2h it should b absolutely possible for him to refund at that time. The amount of trash/meme games on steam is a big issue still and your simple solution won't work in such complex case
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valerian tea enjoyer (@platqr) reported@SSameerHRizvi @Zoroarts @Steam No, it’s actually more lenient. You have a month to issue a refund, and playtime doesn’t matter.
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no one (@dimipossum) reported@Zoroarts @Steam Dont make games under 2 hours, if you cant its not my Problem. I refund
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Kevin Greene (@Phasmatis75) reported@ThatFuzzyTiger @Zoroarts @Steam Personally I like the idea of percentage of achievements or unlocking the ending achievement. Devs cannot just achievement dump on you as Steam forbids that, so it would be a good middle ground solution. I don't believe in ignoring problems when they're small so I can deal with them when they're big.
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SlopSlopSlopSlop (@SlopSlopSlop_) reported@Zoroarts @Steam If Steam did something about it, those same people would simply pirate, it wouldn't solve the issue
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Brandon Lakeland (@BrandonLakeland) reported@Zoroarts @Steam Click on the comment, find the flag icon on the bottom right, report it. He's admitted to knowingly breaking the terms of service. His account will be banned.
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Vi ***** ☽⛩☾ (@xVi_Vixenx) reported@Zoroarts @Steam A $5 game you can beat in almost an hour and a half...I don't think the issue is the refund policy in this case.
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Rasen (@RasenTsuSenpai) reported@Zoroarts @Steam I get that it's frustrating but saying "waaaah steam fix the best refund policy in gaming please, people are mean" is not the take you think it is.
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Ken (@Ken_Allaga) reported@Zoroarts @Steam Add an Achievement. Easy fix to this behavior, Valve can adjust the refund to not be eligible if you've played for long enough to actually get it. For shorter games obviously.
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SUPER SAM (@FlippantNomad) reported@Zoroarts @Steam Seems like the ez fix would be making more than 2 hrs of content. Certainly easier than having valve waive consumer rights to accommodate your 30 minutes of gameplay
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JaypeeTheEditor (@JaypeeTheEditor) reported@Zoroarts @Steam Also fps/live service game echo chambers too
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Sheldon, the Dentally Challenged (@sheldonlv30) reported@Zoroarts @Steam there's no way of doing that without developers exploiting it to make their games un-refundable. its just one of those things that can negatively effect either party, and its better to risk issues to developers than consumers
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Mikey B (@TheUPSboy) reported@Zoroarts @Steam Sounds like a you problem
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CamManx (@Uka_Manx) reported@Zoroarts @Steam I checked your steam page and of the English reviews 5 were calling your game bad and only two did this. Your dozens claim is dubious. Among reviews being too short was a very common criticism. You seam to be ignoring the very real problems with your game to scapegoat customers
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✧.*Selene.*✧ Genshin HSR WuWa Pilot (@Selatiorine) reported@Zoroarts @Steam Sounds like a you problem. If someone can finish the game within an hour. That is not a game and certainly not one worth paying for. That refund policy has been extremely helpful for times that games ended up being terrible or completely not worth the money.
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Caribouwu (@karibuwu) reported@Zoroarts @Steam This is a cultural problem. Not much Steam can do. This is frustrating to have to witness, but probably best to think about it as illusory purchases rather than losses. Those who would refund like this, would never have bought the game in the first place if they couldn't refund.
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M1LL3NN1UM (@1msdj1) reported@playoffthegrid When can I move my **** from @EpicGames to @Steam - fix your ****.
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Shadow C | 🍔Arbiter🍕 🌭of🥪 🌮Sandwiches🌯 (@ShadowC5) reported@WastingSanity @Zoroarts @Steam But that would be a problem for certain genre of games, no? For example, certain puzzle genres are fundamentally not replayable, especially if the idea/solution to the puzzle requires planning and thought - and not merely some random generation.
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ReaperX7 (@reaperx7gaming) reported@LundukeJournal @Steam wayland is broken trashware. Nobody wants broken trashware. X11 or ****.
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Panzerkirby (@PanzerKirby) reported@Indulgence82 @Zoroarts @Steam "skill issue" replies the retard that think the policy is worth something. Just Say You are a pos and go on
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Mysticism (@Mysticism030) reported@NoMansSky Got some good issues going on with MP with this update Sean if even @PlayStation is talking days longer than normal to accept this patch. Can’t even play with my friends who are on @Steam. When will you guys learn to fix your game fully. MP issues and problems for yrs upon yrs
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Darrell williams (@2000_pip) reported@Zoroarts @Steam Never refunded a game ever but I would like to think I could if I had a real problem with the game I think there police is perfect the way it is there going to all ways be ppl that exploit it but the reverse is the company use it to exploit the consumer a middle is what we have
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SpaceYeeHaw (@SpaceGirlYeeHaw) reported@Zoroarts @Steam I hope steam does nothing, you should have made a game that takes longer then the refund time and provide enough content to go past the refund time, if you can't do that then thats your problem.
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Tom (@tommyownzall) reported@Zoroarts @Steam I found the problem. Make your game have some content so people play it for more than 2 hours.
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Mr. Patchy (@Mister_Patchy) reported@dillzilla11 @LinuxMostly @Steam My dad didn't play on his account for literally years, then gave it to his stepson so he could play his games, literally no problems.
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Gonza (@Pekzer_) reported@Zoroarts @Steam Probably the mayority of that 21% were people who dont like the game or have problems with it and thats why they refund.