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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (61%)
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Online Play (19%)
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Glitches (15%)
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Game Crash (2%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Game Crash | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Ultra K
(@ben_2322) reported
@Bradley98874305 @Steam_Support Go inbox sure_service01 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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stella jones
(@stellaj40799090) reported
@zeitler1996 @Steam_Support I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber-hack005
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刀の 丂ノム刀ムレ
(@andthentheyfell) reported
@Steam_Support wow y’all’s web site is trash every single order has an error can’t log in it’s completely useless. So we can’t use the site if we don’t let you sell our data or what? What a disgusting policy if true.
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🐯 春虎耕助 🐯 ん4RひテロR4
(@KousukeHaru) reported
You have to fix this anyway @Steam @Steam_Support , last night they stole my Steam account, and they even told me that I was going to be permanently banned for scams that I have never committed.
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MackaRyuu
(@MackaRyuu) reported
Hey #Steam #Steam_Support why did the achievements for Subnautica Below Zero not work?? x"D I finished the game, on stream even and i think i'm supposed to have all x'P I checked, i have done all those things, is it broken? x')
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Cidnea Paige
(@CidneaPaige) reported
@Bradley98874305 @Steam_Support My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @Zoomhack_ on Twitter i was doubtful at first until they helped me recovered it.
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ArmoR mikazzz
(@mikazFN) reported
@Steam_Support when u fix your **** servers. i cant play @FACEIT LOOOOL FIX IT ASAP
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Sarah Cutler
(@sarahcutler001) reported
@GRUMM9301 @Steam @Steam_Support My account got banned too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to Turbohacks on instagram i was doubtful at first until they helped me recovered it.
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Foxhack / Dave Silva
(@Foxhack) reported
@TheMogMiner @Steam_Support Okay, I ask because the last time I did a full OS install, I just copied the Steam folder to the new machine and it didn't ask me for my password. I'm trying to figure out if copying certain data files to the new system will just make Steam log in without issues.
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🚩🏴Leftist Revolutionary🏴🚩
(@IWantMyLiberty) reported
Well, @Steam and @Steam_Support, you deny my refund? OK. I deny you my future patronage. 7 hours is what I had in "played" time. Guess I shouldn't have attempted to fix it myself. Lesson learned. I mean, I've only got 200+ purchased games. Clearly I'm a scammer, right?
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Phyr
(@Phyr) reported
@Steam_Support so about the service being down …?
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Joseph St.Clair
(@JosephStClair8) reported
@Steam_Support I'm trying to find a live representative to speak to about an issue I'm having with your platform.
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Brendon
(@bhall96992) reported
@Steam_Support I can't login after needing to reinstall Windows. I've reset the password 5 times and it still doesn't let me sign in.
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KageWolf
(@KageWolfx) reported
@Steam @Steam_Support I have an issue that your self help support loop will not fix and I'm unable to find how/where to send a help ticket. Where can I go to get assistance? Does anyone know how to recover an account without knowledge of the steam guard or email address?
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never
(@BobanBobof) reported
@Steam_Support My friend's account got broken into today. His password, email and phone number got changed. He doesn't have access to it anymore, is there any way he can get it back?
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Cidnea Paige
(@CidneaPaige) reported
@Bradley98874305 @Steam_Support My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @Switchtoolhack on Twitter i was doubtful at first until they helped me recovered it.
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Cake
(@CodyCakeCo) reported
@Steam_Support My account got hijacked, I’ve followed all the steps through the website to recover, the only way possible is to provide proof of purchase, which I have, but I cannot send in a ticket, saying I can’t login to my account. Please help
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Glitchy
(@GlitchyTW) reported
@Steam_Support Ok so I have a problem, someone stole my account by having access to my email and changing the email linked to the account (+ the password and the phone number) so I don't have access anymore. And the Steam Support asks me to connect to my account to send a ticket.
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Bradley Barrett
(@Bradley98874305) reported
@Steam_Support fix your service my account keeps getting hacked please contact me asap I can't play my games.
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scotty
(@HCASE_CHIN_CHIN) reported
@steam @Steam_Support straight to the point, my account was hacked and ive been trying to contact support through legitimate means, (not twitter) but i get a error saying "We had trouble verifying your captcha, please try to complete the captcha again." help
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David Johnson
(@Dem_monix) reported
@Steam_Support So 2 attempts to activate a game while your network is having issues and I'm now blocked from activating any further games for how long? as I've still got the remainder of my @humble keys to activate.
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emmanuel deray
(@deray027) reported
@WurldHack @BattIemase @Steam_Support I suggest you reach out to #Cyber_hacker998 on Instagram. he helped fix mine perfectly within few minutes He is well trusted you should try him.
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Nightrou
(@Nightrou1) reported
@Steam_Support I was recently scammed. Is there any way i could recieve help to solve the issue.
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GumDrop
(@GumDropDrop) reported
@Steam @Steam_Support help, i believe my account has been compromised. i cant login or recover my account. 76561198357067864 is my ID
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HARDCORE GAMES™
(@HardcoreGamestm) reported
@Steam_Support steam client bug, game updates broken if machine is awaken from standby
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Dakota Tibbett
(@TacoMustachio) reported
@Steam_Support I have an issue I haven’t been able to fix by going to the support site. Please DM me.
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J
(@Lyzarus) reported
@Steam_Support Got a problem where I can't refund a DLC because it is counting the hours of the base game, any tips/links I can go to get around the automated system?
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Suzanne van Varik
(@DonQuiSuus) reported
@Steam_Support How do I issue a ticket on a refund? help.steampowered doesn't offer me the option to do so on the refund page?
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Golden Vipers community
(@GOVIcommunity) reported
@Steam_Support please do your job and remove the steam guard for lynxousz and cabdiss old steam accounts. I have no longer access to steam guard installed to a broken, old junkie phone. How many days it must pass by in order to remove a thing? This is so unprofessional work done.
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Tarry
(@thomas22511) reported
@sigitsusantos @Steam_Hardware @Steam_Support Go inbox him he got the best service he help me to recover back my hacked account