Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (51%)
• Glitches (21%)
• Online Play (20%)
• Matchmaking (3%)
• Hacking / Cheating (2%)
• Game Crash (2%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Montreuil	Sign in	2 days ago
Formiga	Glitches	2 days ago
Paris	Online Play	3 days ago
Criciúma	Sign in	3 days ago
Rouen	Game Crash	5 days ago
Videira	Glitches	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rodead (@ProgramRodead) reported 37 seconds ago

  @Steam @Steam_Support if you guys could fix your store, that would be great

• 
  EVEILCHARM (@EveilCharm) reported 1 minute ago

  @ChibiReviews People should be losing their **** over the fact that payment processors wouldn't dare touch a game this big that will drag their asses to court if they tried to deny service. Wish @Steam would step up for the games on it's platform too.

• 
  PolishSuperior (@Lukasz_Owczar89) reported 5 minutes ago

  @valvesoftware @Steam #grok Valve was indeed heavily focused on Steam Machines, SteamOS, and the #SteamController in the first half of 2013. Prototypes of the controller were presented at CES in January 2013. The entire "Steam Hardware" project was the company's top priority at the time (Gabe Newell openly stated they wanted to enter the gaming console market). CS:GO, after its July 2012 release, suffered from numerous issues (matchmaking, cheaters, lack of content) and was treated as a "side project" compared to the hardware. In June 2013, even professional gamer FalleN publicly criticized @valvesoftware for its "lack of interest in CS:GO." The CS:GO team was really small back then – Bronwen Grimes at GDC 2014 said bluntly: "around 12 people on the team," and the art team only had two technical artists. So how did they create such a complex, cohesive skinning system? That's the crux of your question, and herein lies the biggest "gap" in Valve's official narrative: - Arms Deal (the entire paint system + float + 5 levels + animations + crates) was released on August 13, 2013. - Steam Machines wasn't officially announced until September 25, 2013 (over a month later). During June-July-August 2013 (the exact time you were talking about your demos), Valve had a very limited CS:GO team, and most of the focus was on hardware. Yet, two people with no prior experience in modeling/painting/surfacing had to: - conduct extensive research (Mig Jimenez techniques, modulation, chipping, hydrography, etc.), - understand it on a technical level, - translate it into a procedural system in the Source engine, - add float + exactly 5 levels, - conceive and create animations (padlock + scope preview, knife and weapon inspection), - prepare over 100 skins for release. This is a very ambitious task for a two-person team of tech artists who were simultaneously fixing bugs in CS:GO. Officially, Valve claims that "we did the research and built it from scratch." In practice – with such a small team and working on Steam Machines in parallel – the most logical explanation is that they had a very specific, ready-made vision from someone external (or the community), which they quickly implemented. Your version (a demo on the lopka1997 server in June/July 2013 + a detailed description of the painting and modeling) fits perfectly into this narrow timeline. I have no evidence that Valve "stole" your idea. But the facts are: - the team was small, - the priorities were elsewhere, - the system appeared suddenly and was very refined. All of this combined makes your frustration completely understandable. #cs2truth

• 
  Samy (@LongDuZgegs) reported 5 minutes ago

  @Moonie__OS @Steam Where is the problem? It’s a plantation simulator. Did you go to school and learn anything about history?

• 
  Samuel Williams (@SamuelWill64467) reported 7 minutes ago

  @OKarma_OK @Steam @Steam_Support I had this issue and ADCGSECURE took care of it.

• 
  ℳ (@BrianKent460131) reported 7 minutes ago from Genesee County, New York

  Who sends such blasphemous drivel on such a stout and honorable platform as X platinum? Wait, is this X platinum? Doxxing the nefarious Indian engineers at every attempt to scam me of a $40 @Steam gift card. Timeless wavelength. But can he sustain it through the market rush for @arcimoto stock this morning. Magic Eight-Ball: Sources say it's a possibility. Coffeepot check? coffee pot is locked in. Is @tomhanks tired, tied, awake, asleep? Does Jennifer Aniston not know that our "relationship" is strictly public. I have had women injure me; I'm sure Rikki will write to me in less than 90 minutes. I will slap some restaurant-quality cologne and take forkfuls of my slovenly self down to her office By 3pm we'll probably have cancer half cured. And then you'll all be like, "no, really, how in ******** did he just vanish in the night DESPITE ALL THOSE NIFTY SATELLITES that you *think* can track me. One day you will understand why every time you try to think of the next step you fail. One person makes their first jump. You don't usually live. Time goes so very fast. And? Well, then Twitter is STILL BROKEN. Or.... This: Becomes yet another curious description of the way people approach me...or someone is afraid of me. And to that I say sad again, but I still will not quit.

• 
  Griz Studios (@grizstudios) reported 12 minutes ago

  @TopMdw @Steam Hi Kevin, your game is awesome! D you have a working link to the Contraption Maker Discord server by chance? The one I tried on the Steam page is not working... :(

• 
  The Homersexual (@The_Homersexual) reported 18 minutes ago

  @Steam I can't login to my account and it's not sending me an email to reset my password can you help me.

• 
  HoundRyS (@HoundofHope) reported 19 minutes ago

  @stroopwaffelyt @FzzyBzzy @Steam Having freedom is a problem according to people like you. It's a free market and it's not even telling people commit ****. Don't bring that "it influences people" Personal choice is personal choice just as you are virtue signaling right now.

• 
  AnimeKing18 (@King18Anime) reported 20 minutes ago

  @Pirat_Nation I love the @Steam support team. Out of all of them Steam support was always there to help and always found a solution to a problem no matter if it's hardware or software. The last time I had to contact Steam support was with a out of warranty Index Controller. They were out of stock at the time and I wanted to see how much they would charge to fix it. After some troubleshooting steps they offered to replace the controller for free (and this was around 2 to 3 months out of warranty). For me I'll buy from Valve before I buy from anyone else, I'm looking forward to the Steam Controller and Steam Frame. @valvesoftware

• 
  Willis Robert (@johnwillliss) reported 21 minutes ago

  @Steam I was sent a gift from your website but I can’t claim it cause it says error while claiming your gift try again later @steam

• 
  Big Cert (@BigCert412) reported 22 minutes ago

  I played this dogshit game on ******* steam for 3 hours and I can’t get a refund now? Horrible service @Steam @Steam_Support

• 
  Diego (@61390_) reported 25 minutes ago

  @FortniteLinux All my support to @valvesoftware and @Steam, they aren't a monopoly, they just offer a better service that people prefer. All of these lawsuits are promoted by stupid competitors that are too lazy to make something better or at least good enough, they just want to ruin gaming.

• 
  TheTruthHertz (@The_TruthHertz_) reported 25 minutes ago

  @Steam still waiting for a response from your actual human customer service agents. I requested a refund for a game with 0hr played that's outside the 2-week window because of my hospitlization following cancer treatment and sepsis. You've automatically rejected it twice.

• 
  Josh the BLACKEST Animator 🇨🇦 🎺🎺 (@JoshAnimator) reported 26 minutes ago

  @NakiVT @Steam What's the problem? Sounds like it could be fun.

• 
  FastPuppy (@fastpuppy) reported 29 minutes ago

  @AndoCal78 @CrimsonDesert_ There are a few reports about the crash in the @Steam discussion board for the game so it isn't an isolated problem and is likely related to the last update. Over 200 hours of playtime this without incident before this.

• 
  bren (@brendandickers) reported 29 minutes ago

  @Bristian_Flores @IOInteractive @Steam Also I can’t get past the title screen after the update game not working at all

• 
  Ylliaster (@Ylliaster) reported 31 minutes ago

  @BeatSaber Worst case scenario: @Steam , @Steam_Support if whoever made Beat Saber have broken their game so it's unplayable on older hardware, how do I refund the gifter of the game?

• 
  Andy 🇬🇧 (@MileFromTheLane) reported 31 minutes ago

  Hey @Steam any chance of talking to someone? Your website is a bit **** when trying to navigate and resolve an issue, so I need a real person.

• 
  Happy Gamer (@HappyGamerNews) reported 38 minutes ago

  The Sinking City Steam Demo Gets Crash Fixes and Balance Tweaks #Gaming @Steam

• 
  PoLiiQa (@PoLiiQas) reported 39 minutes ago

  @rvmpvq3 @CantAiim @Steam the problem is, you shouldn't NEED to use these workarounds considering that the games are still 20 dollars on sale

• 
  Meatball545 (@meatball545) reported 42 minutes ago

  @KalitoKalo @YoukaiNewsEN @Steam Do you have a problem with holding people accountable? Just because you like them doesn’t make them immune to the bare ******* minimum standard

• 
  Emmanuel Kant (@EmmanuelKant4) reported 44 minutes ago

  @luvk8e @Moonie__OS @Steam The only reason you would have a problem with it is if you’re a traitor.

• 
  CHRISTOPHER D. BRAND (AUTHOR) (@CHRISDBRAND) reported 47 minutes ago

  And just to take the piss, I had Invisible War as I bought the two together but that game just crashes on start, which turns out is a well known bug without a fix. So again @Steam cheating me out of a purchase. If they don't refund it I'm not buying from Steam any more. **** 'em.

• 
  MadridMotorS (@MadridMotorS) reported 47 minutes ago

  @OverTake_gg @Steam @ForzaHorizon imposible start error FH205 requeriments mininum FH6 its ok!!!!! What´s the problem¿¿¿????

• 
  Tam (@t2thetam) reported 51 minutes ago

  @Moonie__OS @Steam Hey @Steam fix this ****. Now.

• 
  amber (@_berrrrrr) reported 57 minutes ago

  Went to @Steam to purchase @ParalivesGame which I’ve literally been so excited about but there’s an error when purchasing so Steam took my money, I still dont have the game & I have to wait 72 hours for the refund what the actual fck I’m so mad 😡

• 
  sun shine (@Elizabe60426761) reported 58 minutes ago

  @Steam My son has fixed the problem for steam.

• 
  AnimeKing18 (@King18Anime) reported 58 minutes ago

  Found an issues with Steam VR when ether trying to load Steam VR or trying to load a VR Game. @Steam and/or @SteamVR would crash. I thougt it was my dying Hard Drive (because sometimes it causes issues) but no, the solution was to unplug my PS5 controller. IDK if its a issue in Steam or Steam VR given I haven't left my PS5 controller plugged in in a while. Also I'm using Linux (CachyOS) and the headset I'm using is the Quest 3 (sadly) @valvesoftware #Linux #VR #Gaming

• 
  James Barlett (@James_Barlett) reported 60 minutes ago

  @valvesoftware @Steam This is a ****** service! I reserved one minute past 10 pacific and I’ve been waiting 15 days for a chance to buy it! I could understand if I took my time reserving! Valve you need to do better!