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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (52%)
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Online Play (24%)
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Glitches (18%)
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Game Crash (3%)
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Matchmaking (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Poissy |
Sign in | |
 Saarlouis |
Sign in | |
 Abingdon |
Online Play | |
| Arras |
Glitches | |
| Issoire |
Matchmaking | |
 Verona |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Sugoi Variety Hour©
(@TofuTehSurvivor) reported
@AlainBmcStudio @Steam @Steam_Support No problem man. I know I'm a little bit late seeing this news, but with the smallridge I do have I figured I would try to at least help out in any way possible.
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Johny Woller Skovdal
(@JohnyWSkovdal) reported
@Steam_Support any known ongoing issues right now with creating new accounts? Trying to create one for my son, and I simply can't log ing. Tried changing the password twice already. So password reset works, login doesn't.
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PIT
(@fodane18013707) reported
@m4rcon0907 @Steam_Support please solve this problem this account is mine so i want you to solve it so that other people don't fall for this scam
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Jevvy Media
(@jevvymedia) reported
I don't know who told me to download Apex Legends on Steam...I bought the Ascension Pack and not only did I not get it, but @Steam_Support won't issue a refund, keeps telling me to talk to @EAHelp about the issue and EA keeps telling me to talk to Steam.
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JPGG
(@JPG_YT_) reported
just got Ultimate Ninja STORM 4 and it doesn't work @Steam_Support do you have a fix?
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Dero
(@SilentPrune) reported
@Steam_Support a lot of your games are missing dll files and much more. Please fix this!
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penny
(@penny24943545) reported
@Steam_Support MY ACCOUNT WAS STOLEN AND I CANT LOGIN TO IT CAN U HELP ME ?
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Poverty Line Limbo
(@Aoxxi23) reported
@Steam_Support Yeah, I figured it out, no thanks to YOU!!! Hah!!! You did not best me. Your poor customer service will be noted. #SteamSucks
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Drunsy
(@Drunsy) reported
@Steam_Support I seriously need help, your steam pc app is a piece of crap, i can sign in into it, but anything that involves me been signed in aside my library and chatting with my current friends is ok, workshop, profile, store, communite, etc can't be used -i'm not signed in-
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emre
(@emrekarakaya81) reported
@Steam @Steam_Support I can't return games that don't work. Do not buy games here. They sell broken games !!!
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🇨🇦Jane🎅Denton😷
(@JaneDenton_CA) reported
@Steam_Support @Steam Seasonal queue cards aren't dropping, neither is the stickers.... both broke please fix. Thanks!
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Mike Halton
(@mch2010uk) reported
@Steam_Support hi. Everything time I purchase any game it won't appear in my library unless I restart my laptop. Any idea how to fix it. Thanks
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emre
(@emrekarakaya81) reported
@Steam_Support I can't return games that don't work. Do not buy games here. They sell broken games !!!
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dstayton
(@dstayton1) reported
@AjD3V That requires giving him your Google login so that’s just a horrible trade off. Yeah just contact @Steam_Support
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le monke
(@Luckzy14) reported
@Steam_Support I’m trying to send a photo of my card because it’s damaged where u cant read the code and it says to send a photo but I won’t let me idky how can I fix this
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Matthew Butler
(@MattBLTR) reported
@Steam_Support @Steam So, I’m trying to get a refund on a game even it’s creators know it’s broken. And I get declined, because I spent some time trying to troubleshoot. All other platforms are giving refunds. This is unacceptable. Please help me resolve this.
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Adetola adedipupo
(@Adetolaadedipu1) reported
@Cara_Marie98 @Steam @Steam_Support Trying to contact their support is totally useless cause they’re not going to respond I had the same issue but I got it resolved with the help of cyberhack_081 on Instagram his fast and reliable
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A-Theory
(@A_atheory) reported
@Steam_Support Theres a problem with the Friend Activity feed, the games I purchase are not appearing anymore for my friends to see in the notification feed. Plz solve this.
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emre
(@emrekarakaya81) reported
@Steam_Hardware @Steam_Support I can't return games that don't work. Do not buy games here. They sell broken games !!!
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Carson Firestone
(@CdFires) reported
@Steam_Support thanks for not helping at all with a refund of a game where I didn’t even make it through the tutorial and you said I played too much for a refund of the god awful game. Awesome customer service
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marko polo
(@Markusrydiander) reported
@Steam_Support #steam does anybody know if there is a problem with the steam servers when downloading games?
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eyeballez
(@eyeballez) reported
@Steam_Support I have a problem, where it says that I don't own games, and it says that they are owned by me, who isn't online, but I can't access them! Help?
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Silica_vr
(@SilicaVr) reported
So i cant login on my steam account anymore well its not allowing me to after i changed the password and everything so i need help to either hack into my account or see who can help me log back into it @Steam @valvesoftware @Steam_Support
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Jack Lockjam
(@JackZabar) reported
@Steam_Support fix ur money system
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Rated P.G
(@RatedPG08587967) reported
@Steam_Support @Steam I played a game during free trial for a few hours and never bought it due to server issues. I bought is recently due to being on sale and they said issues were resolved. I tried to refund as servers are still bad. You denied based on hours from my trial.
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Carlee 🔮
(@CupcakexChaos) reported
@Steam_Support I need help with audio issues on several games, but cannot find a way to just email you or submit a ticket to Steam. It keeps redirecting me to the game company. Please help.
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Adetola adedipupo
(@Adetolaadedipu1) reported
@CosLukania @Steam_Support Trying to contact their support is totally useless cause they’re not going to respond I had the same issue but I got it resolved with the help of cyberhack_081 on Instagram his fast and reliable
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Titan
(@T10Titan) reported
@Steam_Support Some market purchases won't go through cause it's telling me I have an active order already yet I have nothing active and multiple Connections issues when going to the market.
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emre
(@emrekarakaya81) reported
@Steam_Support I can't return games that don't work. Do not buy games here. They sell broken games !!!
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Martín Martos Simón
(@martinmartossim) reported
@Steam_Support it 4th time I lose my progress because your sync cloud service sucks. Not very happy with your service today.