Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (53%)
• Glitches (30%)
• Online Play (13%)
• Game Crash (2%)
• Matchmaking (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Élancourt	Sign in	16 hours ago
Monterrey	Sign in	1 day ago
Orthez	Sign in	2 days ago
Bourgoin-Jallieu	Sign in	2 days ago
Paris	Sign in	2 days ago
Valenciennes	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tappin (@t4ppin) reported 2 minutes ago

  Fix your game please add elo rollback for cheater games. The amount of cheaters is disgusting and your killing your game by allowing this to happen. Just played against two blatant hackers and lost -450 cause of it. @valvesoftware @Steam @CounterStrike

• 
  Rogue Wolf (@Spi3000) reported 3 minutes ago

  @ImCadeYT @Steam Despite positivities from Steam Customer Service, Valve (from my experience) takes time for E-Mail or Support Ticket claims, usually a day's time. If you sent the E-Mail today, give it time. Until then grab every document you can, especially purchase information.

• 
  silbirobi (@silbirobi) reported 5 minutes ago

  @fopsy74 @Steam @Steam_Support Can confirm, same problem 😬

• 
  Zenathir (@zenathir) reported 6 minutes ago

  @Riley_McKenna1 @Steam Well, I don't know why steam hates you, but I've had no problems

• 
  StockStackr (@VeganCatBounce) reported 6 minutes ago

  The actual problem is I got a new phone # and steam will not let me log in with a password, an email, they are forcing me to give that phone # I can not play war of rights because I refuse to let steam farm me. **** off @Steam

• 
  Marty. (@martis_off) reported 9 minutes ago

  Not a single mail nothing from @Steam and im trying for hours to fix this **** help me!!!!!!

• 
  Quatoof Capital (@QuatoofCapital) reported 9 minutes ago

  wtf is up with @Steam? I try to sign in, I enter the correct password, I enter the code they texted me, and it's acting like the account needs to be reset. Just log me ******** in, you ******* retards.

• 
  CAPS LOCK (@CAPS_LOCK_ON_X) reported 11 minutes ago

  Steam Road to Vostok Observation The game freezes for 1/2 a second to a second [approximate] every time I encounter a bandit UPDATE: This problem only seems to occur when an external monitor is used @Steam @Steam_Support @roadtovostok

• 
  ItsRizzleFizzle (@ItsRizzleFizzle) reported 15 minutes ago

  See the problem with posts like these it’s that they are disingenuous really. The ONLY reason these numbers are like this is because @Steam and @valvesoftware haven’t made the game verified for steam players. That’s the reason here.

• 
  TheUKDude (@PaulKirby36) reported 18 minutes ago

  @Steam Whats up with your platform? Its down for us all and the issue is not due to update Tuesdays. So any update when it will be back up?

• 
  Formal Gangster (@FormalgangsterK) reported 19 minutes ago

  @PlayApex I can’t buy apex coins for some reason. Steam won’t authorize. You might see if there’s a fix you guys could make with @Steam @Steam_Support I just want to support a game and a couple of companies I love 🫶🏻💙

• 
  Dee Man Blanco (@TriniCreamHD) reported 25 minutes ago

  hey @valvesoftware @Steam don't tell me to reset my password just for you to deny my login. fix this **** QUICKLY (e84/87)

• 
  CAPS LOCK (@CAPS_LOCK_ON_X) reported 26 minutes ago

  Steam Road to Vostok More gameplay issues Guns repeatedly jamming at the worst possible time, even ones with high durability ratings, especially when carrying lots of valuable items ["synced"] @Steam @Steam_Support @roadtovostok

• 
  AJ 🐦 aka SuperSaiyan4 (@OmegaSaiyanX) reported 27 minutes ago

  I have gone many years (more than 3yrs) not going on my @Steam account and you know what? I never lost any game or service that I had paid for. They are still there! Eat that @Sony @PlayStation

• 
  CAPS LOCK (@CAPS_LOCK_ON_X) reported 30 minutes ago

  Steam Road to Vostok Gameplay issues Dropped a magazine while standing in front of an ammo box, then the magazine disappeared @Steam @Steam_Support @roadtovostok

• 
  Willem (@willemt1981) reported 30 minutes ago

  @GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.

• 
  الباز (@ALBAZ64) reported 33 minutes ago

  @Steam I can't create a Ubisoft Connect account — every attempt fails with "An error occurred while trying to send your request" — so I can't play the Ubisoft games I bought on Steam. Ubisoft has ignored my DM and public post since July 11. Am I eligible for refunds?

• 
  meow 🪓 (@kitcatexe) reported 35 minutes ago

  @WhiteHouse @Steam @Steam_Support just so you guys know sometimes the lag is worse trust and pls help i need to feed my slimes

• 
  Pasai_awesome (@Pasai_awesome) reported 39 minutes ago

  @Steam Hey mu account has been stolen whole I was at work. They changed the username and the password,and email. I have all the emails and notifications steam has ever sent me. The automatic service keeps giving me the run around. Is there a better way to get in touch please?

• 
  Nyxbelle (@bb_minte) reported 44 minutes ago

  @Steam Fix your servers :((

• 
  johnny utah (@vinnychase1764) reported 46 minutes ago

  @Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.

• 
  Mikodaud (@Mikodaud) reported 47 minutes ago

  @JagerBomba890 @ChibiReviews @Steam We migrate to the platforms that dont have this problem,you can stay and get goyslopped freely,i dont care.

• 
  PokeNeru (@PokeNeru_) reported 50 minutes ago

  TFW I was trying to buy the Kingdom Hearts bundle on STEAM. It gave me an error that my address is wrong but it still charged me. Now I'm out $30 and no games... @Steam @Steam_Support help pleaseeeee

• 
  Young Thot Thot (@ShilohFlacko) reported 51 minutes ago

  @Studioaip @Steam Having the same issue

• 
  ZeeLee3D (@zeelee3D) reported 52 minutes ago

  @ManthosLappas This is why @valvesoftware and @Steam desperately need to revamp the review system. It's so broken, and the binary up or down leaves no room for truth. This reviewer is also weak, just don't leave a review if it's not your kind of game. "I hate seafood, and I really didn't like the lobster dish that I chose to order" is absolutely worthless to everyone. We need a neutral button for reviewers who think they're helping the devs with feedback (you should join their discord instead), and people like this that just want to hear themselves talk.

• 
  Sammy Snivels (@john_baker7) reported 56 minutes ago

  @flatspritehits @QNDZYcom @Steam Thats because steam doesnt own the game either, once a game is unavailable or shut down steam can only issue you a refund out of their pocket, they cant charge the developer. The main reason is not because they want to keep you money, but because bots buy shut down games to scam

• 
  Bernier. ARCHIVE (@Berneirffxiv) reported 58 minutes ago

  @Steam_Support you really are the GOAT. @Steam usally pulls though. so many years and any problem they do their best. Even if it did not work out they go above and beyond .

• 
  JohnnyHelldiver (@hiles_johnathan) reported 59 minutes ago

  Oi @Steam can’t login or view friends list or games list on the app or the desktop app

• 
  Loathinq | ♡ M ♡ (@ImLoathinq) reported 59 minutes ago

  Is anyone having issues loading into Apex on Steam? I can't get passed the initializing stage. @PlayApex @Steam

• 
  Aaron Li (@polymorpher) reported 1 hour ago

  @Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable