Steam status: server issues and outage reports

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 16, 9:00 PM EDT	0	0
Apr 16, 9:20 PM EDT	0	0
Apr 16, 9:40 PM EDT	0	0
Apr 16, 10:00 PM EDT	0	0
Apr 16, 10:20 PM EDT	0	0
Apr 16, 10:40 PM EDT	0	0
Apr 16, 11:00 PM EDT	0	0
Apr 16, 11:20 PM EDT	0	0
Apr 16, 11:40 PM EDT	0	0
Apr 17, 12:00 AM EDT	0	0
Apr 17, 12:20 AM EDT	0	0
Apr 17, 12:40 AM EDT	0	0
Apr 17, 1:00 AM EDT	0	0
Apr 17, 1:20 AM EDT	0	0
Apr 17, 1:40 AM EDT	0	0
Apr 17, 2:00 AM EDT	0	0
Apr 17, 2:20 AM EDT	0	0
Apr 17, 2:40 AM EDT	0	0
Apr 17, 3:00 AM EDT	0	0
Apr 17, 3:20 AM EDT	0	0
Apr 17, 3:40 AM EDT	0	0
Apr 17, 4:00 AM EDT	0	0
Apr 17, 4:20 AM EDT	0	0
Apr 17, 4:40 AM EDT	0	0
Apr 17, 5:00 AM EDT	0	0
Apr 17, 5:20 AM EDT	0	0
Apr 17, 5:40 AM EDT	0	0
Apr 17, 6:00 AM EDT	0	0
Apr 17, 6:20 AM EDT	0	0
Apr 17, 6:40 AM EDT	0	0
Apr 17, 7:00 AM EDT	0	0
Apr 17, 7:20 AM EDT	0	0
Apr 17, 7:40 AM EDT	0	0
Apr 17, 8:00 AM EDT	0	0
Apr 17, 8:20 AM EDT	0	0
Apr 17, 8:40 AM EDT	0	0
Apr 17, 9:00 AM EDT	0	0
Apr 17, 9:20 AM EDT	0	0
Apr 17, 9:40 AM EDT	0	0
Apr 17, 10:00 AM EDT	0	0
Apr 17, 10:20 AM EDT	0	0
Apr 17, 10:40 AM EDT	0	0
Apr 17, 11:00 AM EDT	0	0
Apr 17, 11:20 AM EDT	0	0
Apr 17, 11:40 AM EDT	0	0
Apr 17, 12:00 PM EDT	0	0
Apr 17, 12:20 PM EDT	0	0
Apr 17, 12:40 PM EDT	0	0
Apr 17, 1:00 PM EDT	0	0
Apr 17, 1:20 PM EDT	0	0
Apr 17, 1:40 PM EDT	0	0
Apr 17, 2:00 PM EDT	0	0
Apr 17, 2:20 PM EDT	0	0
Apr 17, 2:40 PM EDT	0	0
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

Sign in (49%)
Online Play (26%)
Glitches (17%)
Game Crash (4%)
Matchmaking (3%)
Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Great Dunmow	Hacking / Cheating	10 hours ago
Beverungen	Glitches	12 hours ago
Brisbane	Sign in	3 days ago
Grand Rapids	Sign in	6 days ago
Guayaquil	Sign in	6 days ago
Paris	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

Zachary Tagaste (@ZAT_02) reported 4 minutes ago
@Steam your site is not working throgh any web browser right now what going on?
Liam Gerth (@Gottem_yt) reported 7 minutes ago
Hey @Steam My account recently got hacked like everything was changed and i was wondering if you could get it back for me, ik your probably have way bigger issues in the company to deal with but any help would be greatly and heavily appreciated
Aaron hassan (@custardwarrior) reported 10 minutes ago
@PHGTheGame @Steam Few things 1 make billy, Pancho,Mac,blane,hawkins and Dillon dlc so we can play them also bring Dutch to Xbox 2 please sort out the connection issues they are terrible and I keep losing owlf tapes and those buggers are hard to find
ennio (@RollzNoiz) reported 14 minutes ago
@Steam fix vac in CS2, ban then cheaters you limp biscuits, freck you, muppets
Neill Veerr (@itsneil22x) reported 15 minutes ago
Hey @Steam, I’m unable to log into my account because of mobile authentication issues. It’s getting really frustrating and I can’t access anything. Please help me fix this ASAP!
Astra (@AstralFires) reported 15 minutes ago
@valvesoftware @Steam I’ve been having back problems and can’t sit for very long. Any chance I could get a steam deck for my birthday so I can play some games?
Bunny (@Bunny7819) reported 20 minutes ago
@MarathonMedia01 Where are all the players though 1m on sold steam and the game doesn’t break 100k on opening weekend is sus unless @Steam has api issues also what are the refund metrics on this? Im not hating on the game i really enjoy it just would enjoy it more with a larger player base.
The Reverend Doctor Nick (@wizardofcause) reported 21 minutes ago
Damn, @Steam is again absolutely killing it on the customer support side. Day 4 or so of being locked out. Their system doesn't accept my info, I send them more, they demand even more, I send that, I get error messages and now I'm told I can verify my account with game keys.
fluffybeeeee (@FluffyBeeeeee) reported 26 minutes ago
@Steam/@OfficialNewell just buy epic games or Fortnite and save it like only you have the working frontal lope to try fix something
Fugiiiii (@Kingfugizorn) reported 28 minutes ago
@Steam Fix your ******* platform im tryna play cs with a mate, cs breaks, I restart my pc, steam won't even open. Thanks for getting me banned from competitive since I couldn't join back In time ya ******* slugs **** you
Víctor Pichabrava (@VPichabrava) reported 29 minutes ago
@Steam hi, its the second time im trying to post a reply on one of your forums; y really cant find the way to do it, just want you to know, surely im not the only one with this issue
miklo2ran9944 (@miklo2ran950862) reported 30 minutes ago
@jynxzi @Steam @Trainwreckstv fix it
iLess (@iLes_ss) reported 31 minutes ago
@ironhidegames @Steam And for some reason, beating a higher-level opponent doesn't earn more points. I've faced legendary heroes and accounts higher than my level countless times - but still get very few points. I don't know how you designed this system, but it's completely broken.
Duoae (@Duoae) reported 33 minutes ago
@davidgburns @Steam Hope you manage to fix it! Sometimes they fix themselves.
i have dementia (@St4ind_) reported 34 minutes ago
Dear valve For the past few days Ive encountered 9 cheaters in premier i really enjoy this game but the amount of cheaters in it makes me sick , please for the love of god fix this issue Make the game feel alive again. We’ll so sick of it @Steam @valvesoftware @CounterStrike
iLess (@iLes_ss) reported 35 minutes ago
@ironhidegames @Steam After starting a new match, the game began lagging badly and then restarted. Every time I’m just a little short, it conveniently starts glitching. Are you serious with these mechanics? Is this intentional to push players into spending money and leveling up?
Charles Wright (@Quackler) reported 36 minutes ago
@Steam looks like I may be having problems letting your Support team know what's going on with the Steam client...
Hoshiko Shinowa 🧷💜 (@Hoshiko_Shinowa) reported 42 minutes ago
@Steam_Support @Steam i got a problem with my steam email account and i already send several email but i got no further response from CS, could you re-check it please? Thank you
HoofsterPony (@HoofsterP) reported 47 minutes ago
I am shocked that @Steam @Steam_Support hasnt fixed the spell-check system when doing reviews. It blows my mind that this issue still hasnt been fixed.
↝⛓️•🍶🦊•🐟KevAlter 📛•🔌🐰•🔱 (@KevAlterB) reported 48 minutes ago
@saruei @MastercardNews @Steam If you are yelling the truth, then you have a few rogue employees threatening denial of service over lawful content you are not aware of and you are either unaware of it or ignoring it because it's technically not an official statement.
M0N3T0SH1 (@monetoshi) reported 53 minutes ago
I love it when I login to @Steam from PC and it says "use the steam mobile app to confirm login" So I login from my steam mobile account and it says "use the steam mobile app to confirm login" Then search forums and the issue been around for years. Like fix yo ****! WTF!?
exemplary_vegetable (@exemplary_veg) reported 54 minutes ago
The @Steam client ran another update tonight, but the new update did not resolve the problem with the MacOS menu bar not working. Would be nice if this problem was resolved. MacOS 13.6. I checked and you do still support this OS. 🥰
Dennis De Jong (@dejong_dennis) reported 54 minutes ago
@Steam The weird part is that you at @Xbox do know how to take money from my account for my @XboxGamePass subscription, so it is not like the technology is not there. The problem is that you refuse a payment option that is dominant here in NL which you did allow before.
itzAlexGuy (@Dxcipion) reported 54 minutes ago
@jynxzi @Steam I’m not steam but if u got any problems im here for you dawg👍😎
Nat (@Nat_A47) reported 59 minutes ago
@StyxVideoGames @Steam @EpicGames When's the patch dropping for Xbox? We haven't been able to play for over a month. Don't buy this game - it's broken.
Chris (@ChrisJD83) reported 60 minutes ago
@FootballManager @Steam Yeah worth it if it doesn’t crash after every game
Brandon Aaskov (@brandonaaskov) reported 60 minutes ago
@Steam I have been a customer for over 20 years, and I still have to specify my birthday constantly when viewing games. I will fix this for you for free. Just... let me fix it. Someone fix it!
Maggs (@maggsferriols) reported 1 hour ago
@Steam So apparently your service can be hacked via cookies. My compromised account then is your fault and you should be liable for security negligence.
\m/-=3Đ∇サ=-\m/ (@CargoShortLife) reported 1 hour ago
It's super cool of @Steam to have a generic "disk write error" that has nothing to do with an error writing to the disk...
Alain Bercier (@alain_bercier) reported 1 hour ago
@Steam I have changed my email address multiple times and you continue to send the verification codes to the email I no longer have access to. Steam Support has not been able to fix this.