Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 01/14/2026 06:15

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (18%)

    Glitches (18%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceParis Glitches
BrazilNovo Hamburgo Online Play
SpainSantander Sign in
GermanyLübbecke Online Play
GermanyMönchengladbach Game Crash
United KingdomLondon Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahgriff78 sarah griffiths (@sarahgriff78) reported

    @Steam_Support can not get in steam account looks like someone has hacked it and now after many attempts I am locked out from trying to sort this problem out

  • ZimzorzLive Zimzorz 👽 (@ZimzorzLive) reported

    @shaandyv @Steam @Steam_Support I read that it could be a whole host of issues, one being having a 3000 series. The little I did play, I enjoyed. Ill have to borrow a PlayStation so I can finish it haha

  • jamieleehaynes jamie lee haynes (@jamieleehaynes) reported

    @Steam_Support am I going to get help or not this is **** customer service

  • CProtecc69 Local Queen Of JuJu (@CProtecc69) reported

    kinda pissed... steam wont let me put my money into funds. even tho i have the money it wont ******* LOAD and when i try like 3 times and exit YEP ERROR i tried too many times i gotta wait an HOUR nice JOB @Steam @Steam_Support so many years gone by and you still cant fix ****

  • Sargruz Smelly-Balllz (@Sargruz) reported

    @Steam @Steam_Support Hi, due to a weird fail on the site I had to pay half the price more for among us. The deal somehow ended in the middle of the day and an error caused raised price. Can we still get the discount?

  • azzalus32 Azzalus✌ (@azzalus32) reported

    @Steam_Support @Steam @FootballManager I keep getting an "error while updating FM21" message. Even with it up, the game opens. Is there any reason for this? I've gone into my library and it's on pause. And it can't be resumed Thanks in advance

  • XxstarxX18 XxstarxX (@XxstarxX18) reported

    @Babydollforbes1 @Steam_Support @Babydollforbes1 have you already fixed my problem or are you still working on it?

  • ZaneNeedsHugs sp🎃👻ky Rusty (@ZaneNeedsHugs) reported

    @Steam_Support Hello, so I got a problem. Im not sure if its safe or a scam so I might ask. I got wrongly reported on Steam (person added me and explained) and I got supsended (illigal purchases) and the support wants that I buy TF2 stuff on tradeit . gg, is this how it works?

  • gideonccfc GM 🍁 (@gideonccfc) reported

    Wow @Steam @Steam_Support are almost as bad as @EA for customer service 3 weeks and still no response

  • Hacker373557 Hackers nightmare (@Hacker373557) reported

    @iJoshuxx @Steam_Support I can help you fix your hacked account Dm directly for retrieval asap

  • Spritey13 Spritey (@Spritey13) reported

    @Steam_Support i can't load my invetory or trade offers please fix this probelm...this is getting annoying i can't even send in complain or contact steam support.. i have verifyed my email adress why does it pop up that i need to verify it ????

  • DarkEmmanuel Emmanuel W. (@DarkEmmanuel) reported

    @nvidia @GearboxOfficial @Steam_Support You guys know anything about this, Borderlands 3 was working fine. Now it crashes very often, Fatal Error, and some messages about drivers, despite the fact that are up to date.

  • Spritey13 Spritey (@Spritey13) reported

    @Steam_Support i can't load my invetory or trade offers please fix this probelm...this is getting annoying i can't even send in complain or contact steam support.. i have verifyed my email adress why does it pop up that i need to verify it ????

  • cbuttss chanman (@cbuttss) reported

    @Steam_Support Is steam down? Keep getting a "connection error" every time I try to boot it up

  • IndiaKaushik KD (@IndiaKaushik) reported

    @RockstarSupport IS UNABLE TO SOLVE THE ISSUE EVEN AFTER 4HOURS. PLEASE REFUND NOW. 4 HOURS WASTED TRYING. @Steam @Steam_Support

  • mrChipply Vetox (@mrChipply) reported

    fix your ******* servers @Steam @Steam_Support csgo inventories been lagging for years ffs

  • IndiaKaushik KD (@IndiaKaushik) reported

    @RockstarSupport Mafia 3 is not launching on my Windows 10 laptop with i5 9300H & Nvidia 1660ti, at least fix the issue as @Steam_Support has declined ro refund. Very much disappointed.

  • kng_jsn Jason Kng (@kng_jsn) reported

    hey @Steam_Support I need your help. My account got hacked and I cant get access to it anymore. I cant login to my account, because the hacker changed the mail, password and phonenumber. I dont know what to do. I cant write a support ticket or anything.

  • Spritey13 Spritey (@Spritey13) reported

    @Steam @Steam_Support i can't load my invetory or trade offers please fix this probelm...this is getting annoying i can't even send in complain or contact steam support.. i have verifyed my email adress why does it pop up that i need to verify it ????

  • Spritey13 Spritey (@Spritey13) reported

    @Steam_Hardware @Steam_Support i cant load my inventory or tradeoffers please fix this asap! this is getting annoying.....

  • ZimzorzLive Zimzorz 👽 (@ZimzorzLive) reported

    Purchased Detroit Become Human from @Steam over the holidays, finally had a chance to try it and it crashes every 15 minutes. After 4 hours looking for a fix and trying to troubleshoot I gave up and put a refund request in. Have a heart and refund me @Steam_Support, please?

  • JackBeckett123 Jack (@JackBeckett123) reported

    Absolutely disgusting service and help form @Steam_Support what a joke, no one even bother investing any money into this company or any games they sell. I’ve never been more dissatisfied in my life. Rotten.

  • ddanel1 ddanel (@ddanel1) reported

    @Steam_Support I wanna view my Hentai games again but I can't cuz it says it's forbidden in Germany but it's not fix that pls

  • alexmetzelfeld Zander (@alexmetzelfeld) reported

    @Steam_Support Give me my goddamn money back I paid $65.84 out of my own pocket for a game that does not even get to the main menu of the ******* game. You guys are denying my refund because I have spent over 2 hours in the game all of it was trying to fix that bad game.

  • JorgeBraithwai1 Jorge Braithwaite (@JorgeBraithwai1) reported

    @AppaIsCute @Steam_Hardware @Steam_Support That’s in a language I don’t understand but I’m pretty sure it’s the same exact issue I’ve been dealing with for 4 hours now.

  • TricXzZ Kyle elvin (@TricXzZ) reported

    @Steam_Support I need help with a steam account but can't login to sort even after changing password

  • bubblebutblondi lucki (@bubblebutblondi) reported

    @Steam_Support please ******* help with your shitty site. I’m just trying to sign in. And now theirs to many log in attempts but it’s your sites fault. I keep changing my password and then putting in the new one and it won’t log me in. Changed my password 4 times now

  • OficialstuChris 🚂🎸stuChris⭐️🦊 (@OficialstuChris) reported

    @Steam @Steam_Support I'm unable to properly use steam, clicking any button on steam makes it stop responding for several minutes then crash. I think it may have been because of an update overnight?

  • Squidliy Syd the squid (@Squidliy) reported

    @C_Puff_Person @Steam_Support @Steam That's so weird I got a few "Oops something went wrong" when I tried to view an item, and then was blocked from viewing it period in their website a couple of days ago. Hope they respond to you soon, no one likes a broken steam.....

  • DougJunior5 Doug Junior (@DougJunior5) reported

    @Steam_Support @Steam why am I not getting a refund for Cyberpunk? @CyberpunkGame The game is broken and I waited a month for it to be fixed and it hasnt. Please stop declining my refund.