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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 50% Sign in (50%)
  • 29% Glitches (29%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 1 day ago
Suresnes Sign in 4 days ago
Registro Glitches 5 days ago
Mantes-la-Jolie Sign in 5 days ago
Avignon Glitches 7 days ago
Unias Glitches 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • DamJPaco
    Paco Ace (@DamJPaco) reported

    @Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !

  • urf10
    TradeMate (@urf10) reported

    @Zoroarts @Steam if your game can be finished in 2h its not a game you should add more content then you dont have this problem

  • YawenCh69
    Yawen (@YawenCh69) reported

    @Jess_TheVampire @Zoroarts @Steam 604,775 a year. Money isn’t a problem. Can you guys not make up any other argument? You guys are genuinely coping

  • RecklesUnicorn
    🚫👁️Reckless-Unicorn | Demitrieus Kahn (@RecklesUnicorn) reported

    @Zoroarts @Steam maybe the problem isnt STEAM MAYBE the problem is the amount of content in your game.... MAYBE if it had more gameplay people wouldnt be able to FINISH IT under refund time.... did you think about THAT

  • Reiiz6
    okay (@Reiiz6) reported

    @Zoroarts @Steam Idk what game you do but adding new game+ with new ending or bad ending or different ending, unlockable skin/item/achievement through multiple run can fix this problem to certain extend

  • PankajIndoria1
    Pankaj Indoria (@PankajIndoria1) reported

    @SteamSupport I'm unable to sign in to my Steam acc. After trying several times, I now receive an "Exceeded" error and can't access my account in the Steam client or browser.This issue is affecting my work. Please look into this as soon as possible. #Steam #SteamSupport @Steam

  • AriaALake
    Aria Amaryllis (@AriaALake) reported

    @Crooklynways_ @Zoroarts @Steam So people stealing over $100k from a small game dev isn't an issue that needs fixing? Gods you people are ******* awful.

  • Tiny_Tuna
    Tuna (@Tiny_Tuna) reported

    @Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.

  • marcs125
    Marc (@marcs125) reported

    @Zoroarts @Steam Sorry, but respectfully you are the problem. You knew the policy Steam had and released a low value product (low playtime/cost) so you should have expected this. The platform shouldn't cater to you when you create the situation. Make a better product or just accept it.

  • xVi_Vixenx
    Vi ***** ☽⛩☾ (@xVi_Vixenx) reported

    @Zoroarts @Steam A $5 game you can beat in almost an hour and a half...I don't think the issue is the refund policy in this case.

  • Marokano8888
    Marokano (@Marokano8888) reported

    @Zoroarts @Steam That's not a Steam issue, people are just pieces of ****, also you could make game a little longer.

  • MrWho26
    Samson (@MrWho26) reported

    @Zoroarts @Steam Can't say I agree with you there...dispite the guy being able to complete your game in under 2h it should b absolutely possible for him to refund at that time. The amount of trash/meme games on steam is a big issue still and your simple solution won't work in such complex case

  • galaxygash
    Apex Autist (@galaxygash) reported

    @Zoroarts @Steam absolutely no problem. I'm sorry if that caused/causes you any issues, if anyone cites it or makes the claim, tag me and ill clarify I was mistaken and why.

  • dimipossum
    no one (@dimipossum) reported

    @Zoroarts @Steam Dont make games under 2 hours, if you cant its not my Problem. I refund

  • ets_vn
    Ets (@ets_vn) reported

    @Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.

  • spoocle
    SpoocleMacBoogle (@spoocle) reported

    @Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts

  • AureusCrush
    AureusCrush (@AureusCrush) reported

    @Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.

  • FootLettusplay
    Foot Lettuce (@FootLettusplay) reported

    @Steam put a disc drive in the next steam machine??? I guarantee the games that make the money would have no issues releasing physical.

  • Azrhenia
    Azrhenia (@Azrhenia) reported

    Hey @Steam Will you delete my account if I'm not login for 10 years?

  • Psykatomique
    Psykatomique productions (@Psykatomique) reported

    @Zoroarts @Steam At this point, if you sell a game that is less than 2 hour... the gamer is not the problem here... We have more and more games on steam, i would rather have half and more consistent.

  • Ian_Fisch
    Ian Fisch - Lead Coder on Kingmakers (wishlist!) (@Ian_Fisch) reported

    @Zoroarts @Steam I think they should have an option to publish a “short” game with a shorter refund window. The problem is that you’d have to make the player aware of this when he buys, and I don’t think they want to be drawing more attention to the refund policy. That could easily backfire and lead to a higher rate of refund. I don’t have a good solution here.

  • Erza_Oficial
    Erza (@Erza_Oficial) reported

    @Zoroarts @Steam Nothing against you or your game, but if your game only offers less than 2h of content then that's more a you problem rather than the person playing

  • maxieaftermdnyt
    Maxie 🎮 Bloodstained CotM | Visions of Mana (@maxieaftermdnyt) reported

    @PlayStation If I wanna play co-op games, I’d rather play on @Steam No need to pay for multiplayer for online co-op. And they have good customer service when it comes to digital purchases, which you DON’T Ya sure can REALLY afford to go discless? #NoDiscNoBuy

  • bestabyssdad
    Jarad The Sovereign (@bestabyssdad) reported

    @Zoroarts @Steam cry about it honestly, your niche issue is not going to get in the way of a very good refund policy. make a better game.

  • Berneirffxiv
    Bernier. ARCHIVE (@Berneirffxiv) reported

    @Steam_Support you really are the GOAT. @Steam usally pulls though. so many years and any problem they do their best. Even if it did not work out they go above and beyond .

  • coreyVMG
    Cørey (@coreyVMG) reported

    Fix your **** @Steam

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam It’s a problem that people can use their system to play paid games to the end for free. It’s almost certainly a solvable problem, you’re just concluding that because you can’t think of a way to solve it without damaging the current environment that no solution is possible.

  • ArttomusicYay
    Artofmusic (@ArttomusicYay) reported

    @Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam

  • AriaALake
    Aria Amaryllis (@AriaALake) reported

    @YawenCh69 @Zoroarts @Steam Name literally any other product or service that you can buy and use to its fullest extent and still get a refund for it without extenuating circumstances.

  • SpaceGirlYeeHaw
    SpaceYeeHaw (@SpaceGirlYeeHaw) reported

    @Zoroarts @Steam I hope steam does nothing, you should have made a game that takes longer then the refund time and provide enough content to go past the refund time, if you can't do that then thats your problem.