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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 53% Sign in (53%)
  • 26% Glitches (26%)
  • 17% Online Play (17%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Limeil-Brévannes Glitches 6 hours ago
Angeot Glitches 6 hours ago
Bucaramanga Sign in 6 hours ago
Fréjus Glitches 6 hours ago
Beauvais Sign in 7 hours ago
Strasbourg Glitches 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • OmegaSaiyanX
    AJ 🐦 aka SuperSaiyan4 (@OmegaSaiyanX) reported

    I have gone many years (more than 3yrs) not going on my @Steam account and you know what? I never lost any game or service that I had paid for. They are still there! Eat that @Sony @PlayStation

  • Turbopumpkin1
    Turbopumpkin (@Turbopumpkin1) reported

    @Zoroarts @Steam Good games don't have this issue

  • mistah_wolfe
    MistahWolfe (@mistah_wolfe) reported

    @Zoroarts @Steam First of all, SUPER weird that people are trying to bully the dev for this opinion despite it being 100% justified Second, IDK how to fix this because Steam's refund Policy is SO good for gamers. So many games straight up lie these days id never buy without it

  • 2000_pip
    Darrell williams (@2000_pip) reported

    @Zoroarts @Steam Never refunded a game ever but I would like to think I could if I had a real problem with the game I think there police is perfect the way it is there going to all ways be ppl that exploit it but the reverse is the company use it to exploit the consumer a middle is what we have

  • Foresight20_20
    Foresight20/20 (@Foresight20_20) reported

    @Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.

  • BruceMakegoo
    GOD BLESS A MIRACLE! (MIRACLES HAPPEN EVERY DAY!) (@BruceMakegoo) reported

    @Zoroarts @Steam Refunds were added due to a legal issue, so steam might not want to push their luck with refunds and risk a new court case/law that forces a policy that is worse for themselves and/or devs. They have had no issue neutering many other features due to abuse already in the past.

  • Gim_John_Un
    steviegnote (@Gim_John_Un) reported

    @Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.

  • TAW_Odoq
    Odoq (@TAW_Odoq) reported

    @Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...

  • YawenCh69
    Yawen (@YawenCh69) reported

    @Jess_TheVampire @Zoroarts @Steam 604,775 a year. Money isn’t a problem. Can you guys not make up any other argument? You guys are genuinely coping

  • TrveMetal1993
    Trve Metal (@TrveMetal1993) reported

    @Zoroarts @Steam If the dev makes a game you can finish under 2 hours it's their problem, either add more content, remove the game from steam or live with it.

  • AriaALake
    Aria Amaryllis (@AriaALake) reported

    @PlayerKirbo @Zoroarts @Steam If they're allowed to do it, then it is a problem with the refund policy. ***** sake y'all are dumb.

  • Zoroarts
    Zoroarts 🦈 Paddle Paddle Paddle OUT NOW (@Zoroarts) reported

    @Steam I may have found the solution: Showing the expected playtime on the Steampage. That way no one should have a problem. You see Price + Expected Playtime and can decide if its a pass or not. That way at least "Too short" can NOT be a refund reason anymore

  • MakoMakmao
    Makmao😭💢 (@MakoMakmao) reported

    @Zoroarts @Steam adding more content to the game so people would not refund it after playing this once. This is entirely on you, but i would't be surprised if you are an industrial plant just to attack Steam over thing that isn't broken. Learn some accountability for your bad actions, don't

  • Marokano8888
    Marokano (@Marokano8888) reported

    @Zoroarts @Steam That's not a Steam issue, people are just pieces of ****, also you could make game a little longer.

  • marcs125
    Marc (@marcs125) reported

    @Zoroarts @Steam Sorry, but respectfully you are the problem. You knew the policy Steam had and released a low value product (low playtime/cost) so you should have expected this. The platform shouldn't cater to you when you create the situation. Make a better product or just accept it.

  • artofizanagi
    Nagi Night Aspect (@artofizanagi) reported

    @Zoroarts @Steam That's horrible. If they liked they shouldn't be a problem smh

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam I don’t need to provide a solution to avoid concluding there isn’t one. I’m pretty confident it can be solved, it’s rooted in a classification problem. I have like 5-10 ideas just sitting here that I would try if I worked at Valve and cared enough to try to fix it.

  • hangryKommo_o
    A hangry Kommo-o (@hangryKommo_o) reported

    @KCID___GIB @Zoroarts @Steam Problem: unscrupulous creators give it when you open the game.

  • Ian_Fisch
    Ian Fisch - Lead Coder on Kingmakers (wishlist!) (@Ian_Fisch) reported

    @Zoroarts @Steam I think they should have an option to publish a “short” game with a shorter refund window. The problem is that you’d have to make the player aware of this when he buys, and I don’t think they want to be drawing more attention to the refund policy. That could easily backfire and lead to a higher rate of refund. I don’t have a good solution here.

  • shenkay
    Shenkay (@shenkay) reported

    @Zoroarts @Steam Introduce more content extend the gameplay time, problem solved.

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam You don’t see an issue with someone playing a game for free by exploiting a refund policy?

  • TheWarTank_YT
    TheWarTank (@TheWarTank_YT) reported

    @nogal909 @Zoroarts @Steam I don't have problems with refunds, either. I'm against abusing the refund system, however. But genuinely enjoying the game and refunding is immoral. You are screwing someone else's time and effort, which I find to be an awful attitude and a bad use of the refund system.

  • drakkillen
    drakkillen (@drakkillen) reported

    @Zoroarts @Steam Whats the issue? Its working just as it should

  • galaxygash
    Apex Autist (@galaxygash) reported

    @Zoroarts @Steam absolutely no problem. I'm sorry if that caused/causes you any issues, if anyone cites it or makes the claim, tag me and ill clarify I was mistaken and why.

  • watamelon23
    わためろん (@watamelon23) reported

    @Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.

  • PoshIndie
    Posh Indie (@PoshIndie) reported

    @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

  • Terkelfisk
    Carrot King 👑 (@Terkelfisk) reported

    @Zoroarts @Steam It is weird to refund a game that they liked. But if they didn't like it, then I don't see a problem with them refunding it, even if they completed it. A short game shouldn't be a work around the two hour refund mark that is Steam's policy.

  • AllahingMutant
    AllahingMutant (@AllahingMutant) reported

    @Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.

  • BickleKun
    Bickle bork (@BickleKun) reported

    @Zoroarts @Steam fun fact if you were playing on Xbox, they don't charge you until 10 days before release Because you see when you do those refunds it cost you money. if only all you people were on XBOX so many of your problems wouldn't exist How about that

  • Fox_Todd0370
    Todd (Fox) (@Fox_Todd0370) reported

    @Scorcagon @Zoroarts @Steam No, it called a skill issue, making a game doesn't entitle you to people money because they tried it, if the makers had confidence in this game they would had released a demo. People can determine what they value their time and money, it's not up to the developers.