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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (62%)
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Online Play (20%)
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Glitches (13%)
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Game Crash (2%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Marseille |
Sign in | |
| Jaulzy |
Matchmaking | |
| Rouen |
Game Crash | |
 Istanbul |
Online Play | |
 Angleton |
Sign in | |
| Hempstead |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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TheBrink1
(@GargantuanGame) reported
@Steam_Support Your servers down? Unable to sign in. I was about to stream Star Wars: The Old Republic from the steam platform but i guess maybe i'll play something else. Really killed my leveling plans.
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Henrik Lambert
(@hlnetz) reported
@Steam and @Steam_Support How do i get in contact with an actual person. My account is caught in a technical glitch with Family sharing and your refund system. right now you have litterally cheated me of 23€ with no where to go than Twitter. #gaming #SteamWinterSale
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Ryan Meadows
(@RyNinja619) reported
@Steam_Support why do you allow theft on your site!!! I paid for a sub and it didn’t apply. And I have no way of getting the money back. And getting in touch with either you or ea is basically impossible!! Your customer service is complete trash!
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Jphilly👾🎮
(@JphillythaKid) reported
Gotta decide the first PC stream. Has to be a good game. Not COD. I will not have my first PC stream be COD. Now if only @Steam @Steam_Support could fix my account so I can access my non COD games 🥲🥲🥲🥲
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Call me Nul (눌)
(@nulxa) reported
Would love to be spending some $$$ on @Steam if I could actually add any games into my cart. Any thoughts @Steam_Support ? I'm having issues on both client and website.
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Arron
(@ArronSwarmTV) reported
Is anyone having a steam issue @Steam_Support
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jeboyjim
(@jeboyjim1) reported
@Steam_Support Good evening, I was gifting my friend a game, and the payment is still pending. however the money has already been transferred out of my bank account.. No problem with this, its a busy season after all. but now i cant buy myself a game because its still pending :(
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Mysterion
(@Mysterion_KM) reported
@Steam_Support @Steam How can i make contact with a human being to explain the problems i'm having?
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Drunsy
(@Drunsy) reported
@Steam_Support hey, if any of you care, i can't sign in at all in the steam app WHILE I AM SIGNED IN THE APP ITSELF, can't add wallet, can't edit my profile, blablablabla, only steam app has this issue i can use all other versions of steam. @Steam hello, help?
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Ruben Rivera
(@rubenrzambrana) reported
@Steam_Support They could arrange your automated answering system at the refund. They answer me that I spend 2 hours of playability, when from day 1 this game has so many problems that more than 2 hours it takes you adjusting the game since it is so broken that you cannot play it
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FESTIVE AKIYAMA
(@BragonOfBojima) reported
PLEASE FIX THIS GUYS I THINK THERE'S A MISTAKE @Steam_Support
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Nullifer
(@nulliferbones) reported
To anyone using a #Dualsense controller via Bluetooth on PC, on Steam it's not working correctly anymore since the recent update... you need to enable playstation controller support for input to work in games when connected via bluetooth for some reason... @Steam_Support
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Ruben Rivera
(@rubenrzambrana) reported
@Steam_Support @CyberpunkGame They could arrange your automated answering system at the refund. They answer me that I spend 2 hours of playability, when from day 1 this game has so many problems that more than 2 hours it takes you adjusting the game since it is so broken.
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TarzanEng
(@Possiblekim) reported
@Steam_Support Payment cannot go through. I am from Malaysia. It is always some error in the transaction.
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Skrumpy Frumpington
(@lloydbeatz) reported
@Steam_Support so I'm no prude, but the game Futa Fix **** Dine and Dash in it's preview images, the ones visible even if you don't click on the game, has full blown intercourse depicted. like full insertion. I mean... seems a bit much for a preview image.
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Nawal Ahmed 👨💻🇺🇸
(@NawalJAhmed) reported
Steam is experiencing connection issues for lots of people it seems like. @Steam @Steam_Support
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Megan
(@fullmetalmuppet) reported
@Steam_Support I have now changed my password 4 times in a row because every time after I change it, I attempt to login and it fails. Are the login servers down or does it just take more than a few mins to propagate the new password over?!
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Jordan James Aiken
(@JordanJamesAik1) reported
@Steam_Support Hi there Gift cards not working How do I get a refund Regards Jordan
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Chris®🤙🏻
(@IKryogenix) reported
@Steam @Steam_Support Try to login to the actual desktop app and it says my account doesn't even exist LMFAO
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Bernie8001
(@bernie8000) reported
@Steam @Steam_Support @CyberpunkGame Does steam not allow refunds at all anymore for cyberpunk 2077 not working?
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St. Conrad The Bold
(@RealBoldConrad) reported
@Steam_Support Both me and a friend gifted the same game to another friend, be he can't accept the gift, only getting "unknown error code", anything we can do, or do we just have to wait?
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Mysterion
(@Mysterion_KM) reported
@Steam_Support How can i make contact with a human being to explain the problems i'm having?
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AngrywifeIL
(@AngrywifeI) reported
@Steam_Support I'm trying to add funds to my son's account but I keep getting an error message and when I try to send a report about on his account it won't let me. What gives? How do I fix this? Account name is LordRose131
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Allen Alberson
(@aalbrson) reported
@Steam_Support hello I’m having problems with a uncharted Waters. I just downloaded the steam version and it crashes before as it opens
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MilesPlays
(@milesplaysHU) reported
@Steam @Steam_Support @CyberpunkGame A 2-hour gameplay refund period is LITERALLY NOTHING, the first two hours of the game runs alright. The crashes, bugs, performance issues, unfinished level geometry and sloppy gameplay occur later. I'd like to ask for assitance.Thank you!
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Sam Kadiro
(@scriptslash) reported
@iwazaru91 This is a Steam error. Seems like a coding one. New Vegas is there on EVERY sale. Bethesda owns the IP so there is absolutely no reason why it wouldn't be there, this is a massive error @Steam_Support
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Sammy
(@Sammy2Sloth) reported
@Steam_Support, Authorize refunds for ALL Cyberpunk 2077 preorders, you promoted this game even though it was broken. You collected money (during a financial crisis) based on this broken game. Steam provides incentive to make games 121 minutes in length to negate refund reqs
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B.B.B Albums
(@BBB_ALBUMS) reported
@Steam_Support @dean0rin0Boi tried to gift me Amnesia: the Dark Descent and once I accepted the gift and tried to move it into my library, there has been an error. Is there anyway tou get a refund/ fix in this?
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Justin Rivera
(@leo98918) reported
@Steam_Support I am having issues with Cyberpunk 2077, attempted to apply for a refund but it keeps getting denied due to the "playtime" being over 2 hours. My "playtime" consists of troubleshooting and trying to fix issues while in the background.
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Denise Isidoro
(@denisesadorable) reported
@Steam_Support I’ve been trying to recover my password but it gives me an error when I put my email in. Now it says I have exceed the number of allowed recovery attempts when I didn’t receive any emails to recover it