Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (51%)
• Glitches (31%)
• Online Play (14%)
• Game Crash (2%)
• Matchmaking (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Chassy	Sign in	5 days ago
Saint-Yrieix-sur-Charente	Sign in	5 days ago
Grenoble	Online Play	5 days ago
Bordeaux	Sign in	5 days ago
Toulouse	Game Crash	5 days ago
Paris	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

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  Ḛ̴͓̹̫͈̤͈̿́͝ļ̶̖͋͒̉͂̽̃́̈́̽͛l̸͓̬̦̫̩̄͛̾̈́́͑̉͒̈̈́̐͘͝a̵̍ (@m_Crom_m) reported 44 seconds ago

  @prestonjbyrne my twitter 12 (2014) creating an account at 6 makes me 18? my google account is older I watched a minecraft video and it said "hold up a minute!! were not sure how old you are" like **** you don't know @Google b!tches. 22 years @Steam long service badge and they want my id too

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  cracinlac (@burnme121107) reported 3 minutes ago

  @Chriss_m @Zoroarts @Steam do you watch a movie and then demand your money back because it was only an hour and a half long? and clearly the quality of the game isnt a problem because people are literally saying they enjoyed it but still refunding it. its bad for the developer who is a person with needs

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  silver Black (@SILVERDEIMONSBL) reported 3 minutes ago

  @Steam I have a question: when are you going to launch your own cloud gaming service? I would really love to be able to play the games I buy on my mobile phone, since I don't have a computer. I really miss having a cloud gaming option that lets me play on my phone without needing a PC.

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  Paco Ace (@DamJPaco) reported 5 minutes ago

  @Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !

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  StockStackr (@VeganCatBounce) reported 7 minutes ago

  The actual problem is I got a new phone # and steam will not let me log in with a password, an email, they are forcing me to give that phone # I can not play war of rights because I refuse to let steam farm me. **** off @Steam

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  Mikodaud (@Mikodaud) reported 7 minutes ago

  @JagerBomba890 @ChibiReviews @Steam We migrate to the platforms that dont have this problem,you can stay and get goyslopped freely,i dont care.

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  ♡🇳🇴🐞🛠️Toy🪀♡|She♀️|🌸🏳️‍⚧️|rants bout etc~| (@AshleyToy_Real) reported 8 minutes ago

  Need to do smt @RockstarGames have issue with L.A Noir en on @Steam

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  Gærsstapa (@gaersstapa) reported 9 minutes ago

  @allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.

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  Bernier. ARCHIVE (@Berneirffxiv) reported 12 minutes ago

  @Steam_Support you really are the GOAT. @Steam usally pulls though. so many years and any problem they do their best. Even if it did not work out they go above and beyond .

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  わためろん (@watamelon23) reported 15 minutes ago

  @Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.

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  CC (@bullzwool) reported 15 minutes ago

  @InternetH0F I’m sure they’ve had a problem with @Steam all this time… maybe I just haven’t heard abt it 🤔

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  Kellanisverycool (@Kellanisvcool) reported 21 minutes ago

  @Zoroarts @Steam lol make a game longer than 2 hours dumbass. I can't believe that's an actual issue you're having.

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  Rickey Pendarvis (@rickeyp2121) reported 22 minutes ago

  @EatPantGames It unfortunate that @PlayStation idiocy is causing problems like this for small indie teams and games. Obviously not everyone can do physical release. @Steam has proven they are trustworthy with digital for decades. Hope people support you over there. I will 👍

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  Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported 27 minutes ago

  @PotatoCrispDip @Steam But Steam is the biggest by far so you're losing an insane amount of money & exposure by not having your game on Steam, and there's no reason to keep the store hostile to short games when there's a simple fix. I don't understand defending keeping it that way.

• 
  maestrolee (@maestrolee_kr) reported 27 minutes ago

  @ColorTheBooks @Steam I heard that Valve has already been on vacation, so if that’s still affecting the review process, we’re really in trouble. Please...

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  StockStackr (@VeganCatBounce) reported 28 minutes ago

  @Steam I understand security but I will not digit code press your captchas. I guess I can't play War of Rights cause you are more intersted in farming my data than providing me a service?

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  kate! ΘΔ (@SeedVEVO) reported 28 minutes ago

  this is still broken, @valvesoftware @steam please fix <3

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  BritishDissonance (@Britdissonance) reported 32 minutes ago

  @jcrain1991 @Zoroarts @Steam The irony in calling me a simpleton when you're clearly a complete retard, good lord. Now you're making the argument that steam policy should change on one review? My whole point is either most people are refunding after beating it in under 2 hours, in which case its not worth the money, or they are refunding it for other reasons which is a non issue. Either way this dev is complaining about nothing.

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  Lord Tech (@mts_22natoo) reported 33 minutes ago

  @TheDailyGamer86 @PlayStation @Steam Hi there 👋🏾 What's seems to be the problem with your PlayStation account?

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  Beuk meuk (@tacticaltwitman) reported 35 minutes ago

  @Steam Hello steam, why is it so troublesome to change a password when you want to login to a new device? I managed to change it somehow. However i cannot login with this new password? Wtf is up with this?

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  Slave to the Caffeine (@SlavetotheCaff1) reported 39 minutes ago

  @SmashUltimateB1 @Zoroarts @Steam It's the easiest way to address the problem. I didn't and wouldn't do it but steam isn't going to budge

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  Carlos Macias (@cmaciasjimenez) reported 39 minutes ago

  @SnazzyLabs Agree. When I unboxed mine and asked me to plug in for the first time I thought “ok setup” but a couple days later it asked me again for a fw update and that really surprised me. Xbox does it wirelessly without issue. This should be improved @Steam @OnDeck

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  TheWarTank (@TheWarTank_YT) reported 43 minutes ago

  @nogal909 @Zoroarts @Steam I don't have problems with refunds, either. I'm against abusing the refund system, however. But genuinely enjoying the game and refunding is immoral. You are screwing someone else's time and effort, which I find to be an awful attitude and a bad use of the refund system.

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  Morgan Devreaux (@MorganDevreaux) reported 43 minutes ago

  He is the most evil of evil and the most overpowered annoying dumb and stank character ever. #victorisoverparty because there’s no reason for him to exsist the way he does in this damn game. Because WHY does he have stank aura!! @valvesoftware @Steam @IntelDeadlock FIX THIS

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  Pasai_awesome (@Pasai_awesome) reported 44 minutes ago

  @Steam Hey mu account has been stolen whole I was at work. They changed the username and the password,and email. I have all the emails and notifications steam has ever sent me. The automatic service keeps giving me the run around. Is there a better way to get in touch please?

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  Azzys Design Works (@AzzyDesignWorks) reported 47 minutes ago

  @ntbrown01 @Steam I have a 2nd gen MS Surface that I want to turn into a portable steam machine. Problem is going to be cracking it open to replace the battery.

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  Zynner (@zynnachin) reported 47 minutes ago

  @Shinogi_Trench @BasedBickle @Steam Wow, the game has some glaring issues that it takes playtime to figure out? Because they didn’t adequately playtest it? And I don’t get to speak about it? You are a spiritual slave

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  Joseph Palacios (@JosephP48763867) reported 48 minutes ago

  Does anyone work for steam? I'll take the guy who takes out the trash...I just want a human from steam to tell me no im SOL. That my problem doesn't need anymore looking into and the automated system is right. @Steam

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  Michael Eskenasy (@ItsChefreyOS) reported 55 minutes ago

  Hey @Steam people…I’ve been saying this for weeks, your coordination is broken…

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  Cørey (@coreyVMG) reported 55 minutes ago

  Fix your **** @Steam