Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (53%)
- Glitches (24%)
- Online Play (17%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Glitches | 6 days ago |
 Aix-en-Provence
|
Sign in | 10 days ago |
|
Paris
|
Glitches | 11 days ago |
 José María Ezeiza
|
Sign in | 12 days ago |
 Aguascalientes
|
Glitches | 12 days ago |
 Vijayawada
|
Matchmaking | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Priya Sharma (@priyasharmiyi) reported@monteslu @Steam_Support @Steam controller issues are rough
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XRP (@lushikeen) reported@Zoroarts @Steam Mad cause the devs didn’t make a long enough game. Sounds like a skill issue bootlicker.
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RickTrajan (@RickTrajan) reported@gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.
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Mikey B (@TheUPSboy) reported@Zoroarts @Steam Sounds like a you problem
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EVEILCHARM (@EveilCharm) reported@Zoroarts @Steam I agree it sucks but it's consumer protection against scam games and even one of them hit the news about a month or two ago so it's still a problem even now with the refund.
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Apocalypse (@SE_Apocalypse) reported@Zoroarts @Steam Have you ever thought to find other devs with similar nice and short games and release them as compilation instead? You avoid that 2 hours issue that way. 21% refund rate ... still sounds like most people who enjoy the game do want to give you money for it. 11% goes to charity.
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Yawen (@YawenCh69) reported@Jess_TheVampire @Zoroarts @Steam 604,775 a year. Money isn’t a problem. Can you guys not make up any other argument? You guys are genuinely coping
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KasherAkasha (@AkebiAkira) reported@Indulgence82 @Zoroarts @Steam “Skill issue” Lowkey I think you should kill yourself
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Olex (Solo gamedev Diablo-like) (@OlexGameDev) reported@gfodor @Zoroarts @Steam It is by design on the part of Valve business model. They make it super easy to refund games. That creates a relaxing environment for vast majority of good buyers. Is it a problem that they designed their system this way? No. It is a very common trade off in retail business.
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Nameless chicken (@Namelesschicke2) reported@MythThrazz @Zoroarts @Steam The problem is what if I spend say 40-1 hour trying to get a game to work and fail? Why would I not get my money back for that?
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CrowFly (@CrowFly69) reported@Zoroarts @Steam This is a you problem. Maybe fit more than an hour and a half of gameplay.
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Gærsstapa (@gaersstapa) reported@Jeffrey28627067 @Zoroarts @Steam I don't hate them, at no point have I expressed that view. My view is very simple- if you are a dev, and you use steam KNOWING it has a 2 hour refund window, and you make a game less than 2 hours, and you get refunds; THATS YOUR FAULT. You designed it that way and now you have fallen foul of the systems at play. To then request the entire system, that has until this point worked quite well for everybody, be overhauled- is wild. I think the 2 hour window for refunds is good, it allows you breathing space if there are any technical issues with the game, it allows you to do some troubleshooting before refunding, it allows you to do a tutorial and get out into the main game usually, and figure out if its something you want to do.
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Darrell williams (@2000_pip) reported@Zoroarts @Steam Never refunded a game ever but I would like to think I could if I had a real problem with the game I think there police is perfect the way it is there going to all ways be ppl that exploit it but the reverse is the company use it to exploit the consumer a middle is what we have
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Ryan Watson (@RyanPHPDev) reported@Randomuser22147 @Zoroarts @Steam Agreed. If we have to choose between a 2 hours no question money back on games vs you making a more comprehensive game that people are willing to want keep or play for more than 2 hours, I would say that you are the problem.
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Jarad The Sovereign (@bestabyssdad) reported@Zoroarts @Steam cry about it honestly, your niche issue is not going to get in the way of a very good refund policy. make a better game.
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam It’s a problem that people can use their system to play paid games to the end for free. It’s almost certainly a solvable problem, you’re just concluding that because you can’t think of a way to solve it without damaging the current environment that no solution is possible.
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Ken (@Ken_Allaga) reported@Zoroarts @Steam Add an Achievement. Easy fix to this behavior, Valve can adjust the refund to not be eligible if you've played for long enough to actually get it. For shorter games obviously.
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CynoSideUp 🍳 (@LiquidEffer) reported@L9FRIENDLYSTYLE @Zoroarts @Steam > Two completely unrelated issues
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tramstalker (@tramstalker) reported@SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games
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Indieanos Gaming (@Indieanos) reportedA serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.
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Allan Smithee (@SmitheeAll88909) reported@Zoroarts @Steam Honestly such an edge case Steam has no incentive to do anything about it. I agree those who do this are scummy, but the only realistic fix is making your game longer.
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Benwick (@_benwick) reported@Zoroarts @Steam Make your game longer or stop complaining when they refund. It's such a non-issue.
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JuiceHaunter (@JuiceHaunter) reported@Zoroarts @Steam This is a dev problem. Not a steam problem. You could argue maybe $1 - $2 games can't be refunded... But if you actually developed a game that can be fully completed on 2hrs or less than what you have is a demo and you forgot the develop the full game.
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HowlingHenry (@HowlingFord) reported@gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam
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steviegnote (@Gim_John_Un) reported@Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.
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goz (@gozfrt) reported@Zoroarts @Steam Anticonsumer ****** *** dev who lies about the numbers. Steams refund policy is the best and your slop of a game wont "fix" something that isnt broken. Next time make a effort to make the game longer than 1h 30mins
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Karunas👑 (@karunasexe) reported@Zoroarts @Steam Sounds like a you problem
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Virileth (@VirilethDerg) reported@Ain_Macdougal @Zoroarts @Steam You just can't have a refund policy unless it's broken, defective, or not as advertised. Sure people will ***** about no refunds, but that's only because they want to steal. We don't have the kind of high trust society needed to allow for refunds.
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Kellanisverycool (@Kellanisvcool) reported@Zoroarts @Steam lol make a game longer than 2 hours dumbass. I can't believe that's an actual issue you're having.
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Shedewff🐀 (@Shedewff1) reported@Zoroarts @Steam make a game worth keeping after people finish it idk this is NOT a common problem