Steam status: server issues and outage reports
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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (52%)
- Glitches (28%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 10 hours ago |
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Sign in | 11 hours ago |
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Sign in | 11 hours ago |
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Glitches | 12 hours ago |
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Online Play | 16 hours ago |
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Sign in | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Willem (@willemt1981) reported@GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.
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EVEILCHARM (@EveilCharm) reported@Zoroarts @Steam I agree it sucks but it's consumer protection against scam games and even one of them hit the news about a month or two ago so it's still a problem even now with the refund.
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SpaceYeeHaw (@SpaceGirlYeeHaw) reported@Zoroarts @Steam I hope steam does nothing, you should have made a game that takes longer then the refund time and provide enough content to go past the refund time, if you can't do that then thats your problem.
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Caribouwu (@karibuwu) reported@Zoroarts @Steam This is a cultural problem. Not much Steam can do. This is frustrating to have to witness, but probably best to think about it as illusory purchases rather than losses. Those who would refund like this, would never have bought the game in the first place if they couldn't refund.
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Dani boy (@Daniboy07dani) reported@Zoroarts @Steam Who gives a ****? Take your bullshit and get out of here steam has the best refund policy and the best customer service of all gaming and you want to ruin it because people do a any% speed run of a indie game? Get tf out of here with that
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L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported@LiquidEffer @Zoroarts @Steam He has the solution at his fingertips yet you and others are here encouraging him to sit on his *** and do nothing about it and wait for the force he has no control over to fix his problem
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Somni (@Angel4466889) reported@Zoroarts @Krazerack @Steam Steam doesn’t have devs it loves its consumer base genuinely just make a longer game and its not a problem
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Zehlia (@ZehliaGaming) reported@Maxim_Drw @Zoroarts @Steam "Its a ****** game, but fun" if you had fun, its not a ****** game. And if the game is ****, you cant have fun By that first sentence alone, you cant be taken serious and are part of the problem
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✨Yutami✨ - Comms Open! (@ArtbyYutami) reported@Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@PotatoCrispDip @Steam The problem is that you can return any game through steam within 2 weeks and played under 2 hours, and many devs who have made critically acclaimed but very short games have made this same complaint about people beating & returning the game. It's a a problem steam needs to fix
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Dani (@sqronce) reported@Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.
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InquisitorIrene (@OperaOfTheLC) reported@Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.
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Odoq (@TAW_Odoq) reported@Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...
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L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported@LiquidEffer @Zoroarts @Steam Do you typically spend your energy on the problems you have the power to solve or do you complain about issues out of your control publicly This guys spam refreshing his sea of thumbs up reviews and he saw a singular red one and posted this while ignoring ones with real issues
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Yawen (@YawenCh69) reported@Jess_TheVampire @Zoroarts @Steam 604,775 a year. Money isn’t a problem. Can you guys not make up any other argument? You guys are genuinely coping
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Chud McCloud ✝️🇺🇲 (@MaroonKennedy) reported@eramaster12 @Steam @PlayStation Playstation says they want to double down on live service games even after the failures of Concord and Marathon
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Jyn (@Mr_Clutchweg) reported@Cloy006 @Zoroarts @Steam "Only people that found it to easy refunded it". Screenshot shows "GREAT GAME" and refunded. The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them. That works with big
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam It’s a problem that people can use their system to play paid games to the end for free. It’s almost certainly a solvable problem, you’re just concluding that because you can’t think of a way to solve it without damaging the current environment that no solution is possible.
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Shedewff🐀 (@Shedewff1) reported@Zoroarts @Steam make a game worth keeping after people finish it idk this is NOT a common problem
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Gingersnaps (@GingersnapsTM) reported@Zoroarts @Steam If you put that DLC you're peddling in the base game instead it would be long enough that nullify this issue.
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Alex J Rage-Bait (@TimmyTooStronk) reported@Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem
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tramstalker (@tramstalker) reported@SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games
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Indieanos Gaming (@Indieanos) reportedA serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.
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Pryn Nea (@prynneahroth) reported@KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'
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John (@TheCassiniGames) reported@Steam Fix your servers bro 😭
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Vernon Black (@veerrn) reported@Steam any idea when going to address 🤔 this outage you have with customers
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Karunas👑 (@karunasexe) reported@Zoroarts @Steam Sounds like a you problem
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Tom (@tommyownzall) reported@Zoroarts @Steam I found the problem. Make your game have some content so people play it for more than 2 hours.
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Foresight20/20 (@Foresight20_20) reported@Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.
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🔞AeyerLock🔞 (Commission Open) 1/3 (@Aeyerlock) reported@_Lukaerd @Zoroarts @Steam i saw that as a problem but there would need to be an appeal process to prove that the developer implemented a scam. That or perhaps developers need to provide proof when and how the achievemnent is aquired and needs to be tested where it functions normally.