Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (51%)
• Glitches (30%)
• Online Play (15%)
• Game Crash (2%)
• Matchmaking (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Fortaleza	Glitches	7 hours ago
Catanzaro	Sign in	2 days ago
Paris	Sign in	3 days ago
Belo Horizonte	Sign in	5 days ago
Paris	Glitches	9 days ago
Pouzauges	Glitches	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  InquisitorIrene (@OperaOfTheLC) reported 12 seconds ago

  @Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.

• 
  Alex J Rage-Bait (@TimmyTooStronk) reported 4 minutes ago

  @Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem

• 
  Young Thot Thot (@ShilohFlacko) reported 6 minutes ago

  @Studioaip @Steam Having the same issue

• 
  Kiika (@IIKiikaII) reported 6 minutes ago

  @Steam FIX YOUR SERVERS PLEASE I CANT DOWNLOAD ANYTHING. CANT PLAY ANYTHING ONLINE. PLEASE TELL ME WHAT TO DO OR FIX THE SERVERS

• 
  Rickey Pendarvis (@rickeyp2121) reported 7 minutes ago

  @EatPantGames It unfortunate that @PlayStation idiocy is causing problems like this for small indie teams and games. Obviously not everyone can do physical release. @Steam has proven they are trustworthy with digital for decades. Hope people support you over there. I will 👍

• 
  Carrot King 👑 (@Terkelfisk) reported 7 minutes ago

  @Zoroarts @Steam It is weird to refund a game that they liked. But if they didn't like it, then I don't see a problem with them refunding it, even if they completed it. A short game shouldn't be a work around the two hour refund mark that is Steam's policy.

• 
  Nekked Molerat (@nekkedmolerat) reported 9 minutes ago

  @Zoroarts @Steam The problem isn't Steams refund policy.

• 
  Makmao😭💢 (@MakoMakmao) reported 10 minutes ago

  @Zoroarts @Steam adding more content to the game so people would not refund it after playing this once. This is entirely on you, but i would't be surprised if you are an industrial plant just to attack Steam over thing that isn't broken. Learn some accountability for your bad actions, don't

• 
  PwrPak (@PwrPak) reported 10 minutes ago

  @Steam So you eliminate Nascar Heat and other Nascar base games to promote New Nascar 25 with subscription service , game doesnt allow older PC users to use keyboard, mouse !

• 
  Posh Indie (@PoshIndie) reported 16 minutes ago

  @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

• 
  steviegnote (@Gim_John_Un) reported 24 minutes ago

  @Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.

• 
  **** Tuglick⛧ (@MuffTuglick) reported 25 minutes ago

  @Zoroarts @Steam Easy fix, Make a game with at minimum 5+ hours of gameplay. Make the game have replay value.

• 
  Abandoned Account 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@Abandac123) reported 27 minutes ago

  @Dexerto While @Steam's refunding system is the gold standard for consumers, it's not without its issues. There should be additional rules on the length of gameplay. Like, if u reach 1/4 of the game or the 2 hour window. That's fair. @Steam_Support

• 
  Dani (@sqronce) reported 27 minutes ago

  @Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.

• 
  Ets (@ets_vn) reported 27 minutes ago

  @Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.

• 
  Xoey (@Xoey80239413) reported 32 minutes ago

  @Zoroarts @Steam The problem is there are a million reasons to refund plenty of games hours and hours into playing them, and two hours is the lowest they can make it practically. Honestly I think it should be 10-20 hours, and isn't because people could do that with Call of Duty.

• 
  Average Mortis Enjoyer (@MortisEnjoyer) reported 33 minutes ago

  @Daewolf @Zoroarts @Steam It is kinda scummy to refund a 5$ game if you enjoyed it, but still, that issue could have been completely avoided if the DLCs were part of the base game (which is lacking in content). A lot of people don't think 5$ is worth it for an hour long game

• 
  EVEILCHARM (@EveilCharm) reported 33 minutes ago

  @Zoroarts @Steam I agree it sucks but it's consumer protection against scam games and even one of them hit the news about a month or two ago so it's still a problem even now with the refund.

• 
  Mike. No, the other one. (@WeezSays) reported 39 minutes ago

  Absolute Trash behavior. A Completely unacceptable Gamer trend. Unfortunately, this is never going to stop. It isn't worth it to publish a sub 2 hour game on @Steam until they fix this loophole.

• 
  Kellanisverycool (@Kellanisvcool) reported 41 minutes ago

  @Zoroarts @Steam lol make a game longer than 2 hours dumbass. I can't believe that's an actual issue you're having.

• 
  kate! ΘΔ (@SeedVEVO) reported 44 minutes ago

  this is still broken, @valvesoftware @steam please fix <3

• 
  Sad Phở 🥲🍜 (@Sad_Pho) reported 44 minutes ago

  @lemorion1224 when you gonna fix lobbys? i cant play with my @Steam friends

• 
  John (@TheCassiniGames) reported 47 minutes ago

  @Steam Fix your servers bro 😭

• 
  Mona Roy (@Mona__Roy) reported 50 minutes ago

  @monteslu @Steam_Support @Steam that error sucks

• 
  Tuna (@Tiny_Tuna) reported 52 minutes ago

  @Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.

• 
  Cloy (@Cloy006) reported 52 minutes ago

  @Mr_Clutchweg @Zoroarts @Steam "The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them." People like this wouldntve even tried the game if they didnt see speedrunners play it, there was no will to keep it

• 
  Paco Ace (@DamJPaco) reported 53 minutes ago

  @Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !

• 
  Apex Autist (@galaxygash) reported 56 minutes ago

  @Zoroarts @Steam absolutely no problem. I'm sorry if that caused/causes you any issues, if anyone cites it or makes the claim, tag me and ill clarify I was mistaken and why.

• 
  SwimmingLink (@SwimmingLink) reported 57 minutes ago

  @Steam The Steam Mobile App crashes upon pulling up the 2FA prompt making it impossible to log in. Please fix.

• 
  𝕮𝖗𝖎𝖘𝖒𝖚 (@crismu17) reported 59 minutes ago

  @ArmaPlatform @Steam Game still broken on Xbox 😭