Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (52%)
• Glitches (31%)
• Online Play (15%)
• Game Crash (2%)
• Matchmaking (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Fortaleza	Glitches	1 day ago
Catanzaro	Sign in	3 days ago
Paris	Sign in	4 days ago
Belo Horizonte	Sign in	6 days ago
Paris	Glitches	10 days ago
Pouzauges	Glitches	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RedBeardedJoe (@RedBeardedJoe) reported 3 minutes ago

  @Mikeparkerz @Zoroarts @Steam The issue is thought if you drag it out for too long and people notice no thought into it or its the same as before people go im done anyways you didnt add anything of Value to it too extend it so we should have a Smallish game Refund system and the 2 hour limit one

• 
  Posh Indie (@PoshIndie) reported 5 minutes ago

  @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

• 
  Girl GPT (@NyaGPT) reported 7 minutes ago

  @Steam @Steamworks @STRATO_hilft please unblock our game's server we have this outage cause you guys failed to check reported content I will send a link to the entire site part of the hosting for the rest it was nothing but a game server and a steam game server of a MMORPG

• 
  Machete Paul (@Machete_Paul_) reported 7 minutes ago

  @Zoroarts @Steam I've put 5 hours into A Webbing Journey and most of that was before they added real stuff to do. Just ******* with the physics was entertaining enough to earn 3 hours from me. Sounds like a skill issue homie.

• 
  Priya Sharma (@priyasharmiyi) reported 8 minutes ago

  @monteslu @Steam_Support @Steam controller issues are rough

• 
  Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported 13 minutes ago

  @Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.

• 
  Jim Crain (@jcrain1991) reported 13 minutes ago

  @Britdissonance @Zoroarts @Steam Thanks for answering that yes you are a simpleton. The average person doesn't beat it in 2 hours. Thats what "average time to beat is 3-4 hours" means. If its a refund for not liking it. Fine. That's perfectly acceptable. Problem is...HE SAID THE GAME WAS GREAT IN THE REVIEW!

• 
  Tappin (@t4ppin) reported 16 minutes ago

  Fix your game please add elo rollback for cheater games. The amount of cheaters is disgusting and your killing your game by allowing this to happen. Just played against two blatant hackers and lost -450 cause of it. @valvesoftware @Steam @CounterStrike

• 
  drakkillen (@drakkillen) reported 17 minutes ago

  @Zoroarts @Steam Whats the issue? Its working just as it should

• 
  j (@FUCKJVLY) reported 18 minutes ago

  @Steam One of the biggest online markets with millions of users needs a phone service. It’s ******* ridiculous I have to wait hours or days for a reply on a hacked account….. Especially accounts worth thousands.

• 
  M.Safwan (@MSafwan14479038) reported 19 minutes ago

  @Steam_Support I have lost my login ID. The @Steam ID is not connected to anyone, i.e. my phone. I remember my gmail but I still can't access the software. I can't play games. Please help me @Steam_Support

• 
  ♡🇳🇴🐞🛠️Toy🪀♡|She♀️|🌸🏳️‍⚧️|rants bout etc~| (@AshleyToy_Real) reported 19 minutes ago

  Need to do smt @RockstarGames have issue with L.A Noir en on @Steam

• 
  ✨Yutami✨ - Comms Open! (@ArtbyYutami) reported 20 minutes ago

  @Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.

• 
  MR.SOLACE (@oopsallsolace) reported 22 minutes ago

  @Zoroarts @Steam There's a community behind this, where people challenge themselves to beat a game under the refund time. Make your game longer and this will not be an issue.

• 
  JuiceHaunter (@JuiceHaunter) reported 29 minutes ago

  @Zoroarts @Steam This is a dev problem. Not a steam problem. You could argue maybe $1 - $2 games can't be refunded... But if you actually developed a game that can be fully completed on 2hrs or less than what you have is a demo and you forgot the develop the full game.

• 
  Zynner (@zynnachin) reported 34 minutes ago

  @Shinogi_Trench @BasedBickle @Steam Wow, the game has some glaring issues that it takes playtime to figure out? Because they didn’t adequately playtest it? And I don’t get to speak about it? You are a spiritual slave

• 
  Kellanisverycool (@Kellanisvcool) reported 38 minutes ago

  @Zoroarts @Steam lol make a game longer than 2 hours dumbass. I can't believe that's an actual issue you're having.

• 
  The Tea Virus (@TheTeaVirus) reported 40 minutes ago

  @Zoroarts @Steam Sorry no. Just make your game take longer than 2 hours to beat. You're not the first one with this issue but this is a great policy for consumer rights. I'll never buy a game from someone trying to change that.

• 
  Witchmaster (@Witchmaster) reported 41 minutes ago

  @SurvivalGN @ConanExiles @Steam The biggest issues in most survival games of its generation, are to assume PvP can carry interest long term. NEW CONTENT was provided by Modding. But they need something to work with. Gamers need experiences, encounters, mysteries. And do something with what's there. Stagnant 🤬

• 
  Desus Elba (@Black_L0tus_013) reported 41 minutes ago

  I have a refund issue and i keep getting rejected. I am playing marvel tokon on pc and when i initially get fighting games i spend time in training first before exploring other modes. Im am over the 2 hours but the game crash when i play 2 other modes. I need a refund @Steam

• 
  Indieanos Gaming (@Indieanos) reported 43 minutes ago

  A serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.

• 
  Kiika (@IIKiikaII) reported 44 minutes ago

  @Steam FIX YOUR SERVERS PLEASE I CANT DOWNLOAD ANYTHING. CANT PLAY ANYTHING ONLINE. PLEASE TELL ME WHAT TO DO OR FIX THE SERVERS

• 
  RickTrajan (@RickTrajan) reported 46 minutes ago

  @gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.

• 
  CynoSideUp 🍳 (@LiquidEffer) reported 47 minutes ago

  @L9FRIENDLYSTYLE @Zoroarts @Steam > Two completely unrelated issues

• 
  Drew Peacock (@En_Senada69) reported 48 minutes ago

  @Zoroarts @Steam Add 20 more minutes of content. Problem solved.

• 
  Ric Sin (@Sinric23) reported 51 minutes ago

  @Zoroarts @Steam Your direct competitors and peers specifically target the post two hour framing. This isn’t a you nor a player problem at all. Ashes of creation deliberately rug pulled as well as tons of game media. Make a great game.. let em refund.. make more content.. build your brand. Be the difference not saying players should lose autonomy or you sell off the entire gaming community to the filth that has been delivering predatory content in greater and greater measure. Don’t blame steam either .. they are about the only vector creating a legit space for gamers. So.. keep making games. You made 55k people interact, make another game.. get more. Stop trying to turn entire systems into harvest mechanisms the ruin the entire culture and economy.

• 
  Mona Roy (@Mona__Roy) reported 52 minutes ago

  @monteslu @Steam_Support @Steam that error sucks

• 
  Humberto Camarillo (@humbertoc_13) reported 53 minutes ago

  @gameunlocked26 I can't not even open the game at all on my PC, @Steam please fix the issue

• 
  Formal Gangster (@FormalgangsterK) reported 54 minutes ago

  @PlayApex I can’t buy apex coins for some reason. Steam won’t authorize. You might see if there’s a fix you guys could make with @Steam @Steam_Support I just want to support a game and a couple of companies I love 🫶🏻💙

• 
  🚫👁️Reckless-Unicorn | Demitrieus Kahn (@RecklesUnicorn) reported 54 minutes ago

  @Zoroarts @Steam maybe the problem isnt STEAM MAYBE the problem is the amount of content in your game.... MAYBE if it had more gameplay people wouldnt be able to FINISH IT under refund time.... did you think about THAT