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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 54% Sign in (54%)
  • 24% Glitches (24%)
  • 17% Online Play (17%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Toronto Glitches 3 days ago
Aix-en-Provence Sign in 8 days ago
Paris Glitches 9 days ago
José María Ezeiza Sign in 9 days ago
Aguascalientes Glitches 9 days ago
Vijayawada Matchmaking 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam I don’t need to provide a solution to avoid concluding there isn’t one. I’m pretty confident it can be solved, it’s rooted in a classification problem. I have like 5-10 ideas just sitting here that I would try if I worked at Valve and cared enough to try to fix it.

  • YisDaWrldOnFiya
    Bingobangobongo (@YisDaWrldOnFiya) reported

    @Zoroarts @Steam Oh sure they can get a refund but a game changes their terms of service and I’M the one out of line?

  • Unsacredx77
    Unsacred (@Unsacredx77) reported

    @CrimsonDesert_ @Steam So I'm not sure but maybe the developers can look into what's causing the issue with the lighting and scaling. Running a 5070 RTX 32 GB of RAM and still having issues with running the game in DLSS and DLAA on Max settings above cinematic if possible. The lighting and scaling look blotchy and pixelated but this is something that didn't happen when the game had come out. The only way that I can get the game to look good is to disable all upscaling which includes the two that I've mentioned above.

  • TAW_Odoq
    Odoq (@TAW_Odoq) reported

    @Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...

  • CeBraX_x
    CeBraX (@CeBraX_x) reported

    @Zoroarts @Steam I absolutely love the option to get a refund. But it should be possible to track if someone finished the game. Like tracking achievements, if you reached a specific point it’s not possible anymore to refund. Only if you provide information which are proving a bug/problem that makes it impossible to continue.

  • elskootz
    elskoot (@elskootz) reported

    Today I leaned @Steam hates @Starlink and I cannot sign in. I am pissed I ever played a game in steam. I’ll start over on @xbox I guess

  • CybrSloth
    ChronoTriggered (@CybrSloth) reported

    @Zoroarts @Steam Well, im a EU citizen and steam is required by law to offer this refund. Fix your game or stop complaining when people use their legal rights

  • JustAKaiDev
    JustAKai (@JustAKaiDev) reported

    @BeanJuiceStudio @Zoroarts @Steam The amount of people saying womp womp or skill issue is actually concerning. I saw a guy that claimed to be a game dev say he was “pro customer” so he wants all games under 2 hours to be free and some other sht. Insane mindset to have imo. Valuing your own work like that is crazy

  • PAVRGAME
    PAVRGAME (@PAVRGAME) reported

    @Steam @MetaQuestVR Our error, the game sales ends July 9th, not the 5th. there are a few more days for the official Steam sale. Thank you!

  • KryyssX
    Kryyative (@KryyssX) reported

    @Zoroarts @Steam This to me says that it isn't a problem with the refund policy, but rather a price-tag that is perceived as too high for value of the product. The game is $4 for a little over an hour of entertainment. There'd be fewer refunds if it were $1 or less.

  • Mister_Patchy
    Mr. Patchy (@Mister_Patchy) reported

    @dillzilla11 @LinuxMostly @Steam My dad didn't play on his account for literally years, then gave it to his stepson so he could play his games, literally no problems.

  • dingoman5001
    Dingo Love Simulator (@dingoman5001) reported

    @Zoroarts @Steam I'm sorry but that is your problem for making a game with barely a triple-digit minute runtime

  • FrenchyAmber
    Frenchy Amber (@FrenchyAmber) reported

    @Zoroarts @Steam I don't really understand the problem. In the end, it gives more visibility to your game which will be bought and kept by those whilling to support your work isn't it ? If they couldn't be refunded, they'll just hack your game and not even leave a good review.

  • 2000_pip
    Darrell williams (@2000_pip) reported

    @Zoroarts @Steam Never refunded a game ever but I would like to think I could if I had a real problem with the game I think there police is perfect the way it is there going to all ways be ppl that exploit it but the reverse is the company use it to exploit the consumer a middle is what we have

  • FlippantNomad
    SUPER SAM (@FlippantNomad) reported

    @Zoroarts @Steam Seems like the ez fix would be making more than 2 hrs of content. Certainly easier than having valve waive consumer rights to accommodate your 90 minutes of gameplay. Sure its a ****** thing to do but its the consumers prerogative

  • NatsuWolfox
    Cpt. Liškovlk 🦊 (@NatsuWolfox) reported

    @paysafecard @Steam I reported you your high security issue with 2fa that you say one and the same 2fa code after 16 password login and when I try login I get the same pin for login and get email about someone from Canada logged in my account, I reported it and I get just account lock

  • FrozenBox
    Fyro - TheFrozenBox (@FrozenBox) reported

    This is disgusting. If you complete a game, your entitlement for a refund is void. Just like eating at a restaurant. You consume, you don't get a refund. @Steam should fix this.

  • SSameerHRizvi
    SSameerHRizvi (@SSameerHRizvi) reported

    @gog you can solve this problem. Create a reasonable refund policy. When refund time has expired then the owner of the game gets to download the installer, not before. Platform like @Steam and GOG needs to support developers too, not just gamers. Otherwise the industry is dead.

  • Tyromon1510
    Xyluz (@Tyromon1510) reported

    @Zoroarts @Steam No, not my problem. Make it so that the game has 2 hours of content and you are golden.

  • ThatFuzzyTiger
    Rick, Ancient Feline (@ThatFuzzyTiger) reported

    @Phasmatis75 @Zoroarts @Steam Point is, the current system only runs into issues with a very specific niche of game - Ones which are really short, and really successful at the same time. I would contend this title is an outlier. Typical refund rates are not 20% plus.

  • PanzerKirby
    Panzerkirby (@PanzerKirby) reported

    @Indulgence82 @Zoroarts @Steam "skill issue" replies the retard that think the policy is worth something. Just Say You are a pos and go on

  • Fox_Todd0370
    Todd (Fox) (@Fox_Todd0370) reported

    @Zoroarts @Steam And with games like peak, how would that play with your soultion? Replay-ability seems to be the problem here, but go ahead and continue your cope.

  • platqr
    valerian tea enjoyer (@platqr) reported

    @SSameerHRizvi @Zoroarts @Steam No, it’s actually more lenient. You have a month to issue a refund, and playtime doesn’t matter.

  • BearForceCubHQ
    Bear Force Gaming TTV (@BearForceCubHQ) reported

    For people like @Patrick21611 crying that digital games “should be cheaper,” take that same energy to @Steam. Black Ops 3 is still listed at 59.99, even if it goes on sale for around 20. Call of Duty: WWII is 59.99, reduced to around 20 on sale. Call of Duty: Ghosts is 59.99, reduced to around 20 on sale. WWE 2K25 is 59.99 too. So digital games should automatically be cheaper, right? Right? Clearly not, because Steam and publishers have been proving for years that digital does not automatically mean cheaper. The problem is not just Sony going digital. The problem is the industry already learned that removing discs does not mean they have to lower prices. That is the real conversation people should be having.

  • flamiexfuta
    Flamiexfuta (@flamiexfuta) reported

    @Zoroarts @Steam i mean its like this for a reason, its to protect the consumer from how terrible some devs can be tbh even 2 hours isnt enough for some games not saying ur one, the easiest best way to fix this exact situation is u need to make a longer game. instead of blanket hurt everyone

  • Jir000_
    Jiro Hiso (@Jir000_) reported

    @OverwatchNaeri @Steam Most of poeple are using steam for overwatch because they have battle net lancher issues, I'm one of them and the support team is even worse they can't solve a single problem

  • Foresight20_20
    Foresight20/20 (@Foresight20_20) reported

    @Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.

  • YawenCh69
    Yawen (@YawenCh69) reported

    @Vetrix22 @Zoroarts @Steam $1 for an hour of fun? Yeah- that’s a good deal. No one said games like that are at risk here. I haven’t done that to an indie developer- that’s cruel. Games like MiSide are fun. Worth the money. Not gonna refund. (Although it was beaten in like an hour) Games that charge AAA title prices that end in under an hour or two is unacceptable- I will refund. I’ve done it before and I’ll do it again with a cute smile. Money isn’t the problem- the principal of the situation is.

  • SlavetotheCaff1
    Slave to the Caffeine (@SlavetotheCaff1) reported

    @Dragovich_u @Zoroarts @Steam just make it longer than two hours, problem solved

  • Terkelfisk
    Carrot King 👑 (@Terkelfisk) reported

    @Zoroarts @Steam It is weird to refund a game that they liked. But if they didn't like it, then I don't see a problem with them refunding it, even if they completed it. A short game shouldn't be a work around the two hour refund mark that is Steam's policy.