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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (61%)
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Online Play (21%)
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Glitches (14%)
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Game Crash (2%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berisso |
Glitches | |
 Maceió |
Sign in | |
 Toulouse |
Online Play | |
 Bruchköbel |
Online Play | |
 Tallinn |
Sign in | |
 Corsicana |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦Jane🇮🇪Denton😷
(@JaneDenton_CA) reported
@Steam_Support Steam Guard is not sending out the email codes... please fix thank you.
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Will Morrison
(@whatchumacallyt) reported
@Steam_Support how do I contact support? I need a real human to help resolve my issue, not your self-help page and it is not obvious how one is supposed to contact customer support.
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Namotom Studios
(@NamotomStudios) reported
.@Steam_Support Guys I have been trying to purchase Valheim but everytime the purchase fails. I am not being directed to the payment portal. I keep getting " Unexpected Error". Please Help.
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MultiPlatform Mike🐝
(@Multiplat_Mike) reported
I didn’t realize fallout new Vegas was unplayable when I bought it on @Steam_Support you would think a game this old wouldn’t have a common game breaking loading screen glitch.
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Gwilym Cox
(@gwilymcox) reported
Hey @Steam_Support what the heck is going on with your login captcha? I can't login or reset the password cause it keeps saying that the captcha is invalid.
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Blazin
(@BlazinXV) reported
@Steam @Steam_Support Please fix games completing an update to then not finalise properly to then restart the program and it goes backs progress.
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TyLiKa
(@tylikacos) reported
@LogZapper @Steam_Support same problem here. I play games through origin and steam. Only steam is having login issues it seems. I can't login on the web browser or the app. But I was able to login through the avast web browser. I wonder why that is...
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John McAleese
(@Skerdan46) reported
@Steam_Support Hi, the customer service I have received during the time my account was hacked is appalling. Steam allowed a hacker to disable my two factor verification and are now saying it is my fault as the hacker stated the phone was stolen.
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LogZapper
(@LogZapper) reported
@Steam_Support I can't login to my account because your steam guard isn't sending me nothing please help me and if need I will contact your email with the details
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Kaden Mclaughlin
(@KadenMclaughli6) reported
@Steam_Support I cannot create a steam account due to a CAPTCHA error with the reference ID:4004236280635258035
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jonathan
(@Mona10431133) reported
@Filip_Prze @Steam_Support Kindly contact @steven_Bmore for assistance on how to resolve this issue
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larry
(@WilsonRCHY) reported
@HjemJo @Steam_Support I also got hacked, these support services aren’t doing anything, send a DM to @Haalian__ on instagram,WhatsApp +1 (857) 298‑0059 they’ll help fix your account fast!
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Brenden
(@Brenden08759334) reported
@Steam_Support why is your I am not a robot thing not working. I’ve been trying to reset my password and it keeps saying verification failed even when I do it right
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KZ
(@KZ_Norway) reported
@Steam @Steam_Support I've searched for my issue for a couple days now and I'm having a issue with a game not showing up at all and I cannot search for it. I accidentally permanently deleted Outriders that was gifted to me and when I search for it it won't show. Help restoring?
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munchkin
(@AustineMary4) reported
@HjemJo @Steam_Support My account got hacked too...i tried contacting support support service but no response so..I went online and searched for a hacker then I got referred to cyber_smart_security on Instagram i was doubtful at first until they helped me recovered it.
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Manu
(@Manu28604435) reported
Unable to purchase Metro Exodus Gold edition. Payment gateway Novoplay for debit cards is not working properly. @Steam @Steam_Support
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michael clements
(@schmichal) reported
@Steam_Support just wanted to let you guys know that apex legends wont load for me and stop about 10 mins ago.. Ive notice that other people online our sharing similar experiences within the last 15 minutes. I think there might be a issues on steams side regarding severs!
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Noble
(@FarFromNoble) reported
@Steam_Support Why does it say that I've failed to sign in "too many times" when I just tried for the first time?
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Immonina
(@YoruBadG) reported
@HjemJo @Steam_Support I also got hacked, i contacted support service and they didn’t do anything about it...But @creedtools on instagram helped me get access to my account💯
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Jackson
(@JacksonCarver23) reported
@Steam_Support I have an issue, whenever I restart my computer or the steam client i'm prompted to enter a code for steam guard everytime even though its from the same pc so it should be remembering it (i have it checked).
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Thresher | Ty
(@thresherlive) reported
@Steam_Support @Steam Why is it impossible to find someone to talk to in regards to an issue I’m having. The only outlet y’all have is an automated support ticket which actually does nothing.
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Mason Prior
(@MasonPrior2) reported
@Steam_Support My account has been stolen munchkinboy05 and all my information i cant sign in or change password please help me asap
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Courtney
(@Courtne48086742) reported
@Steam_Support can y'all please fix your captcha I can't make a new account and it's been an ongoing issue from what I've read on online forums. I do like 12 but it won't verify that I'm a person and I just want to play steam games
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GetGotti
(@gotti_get) reported
@Steam @Steam_Support The CAPTCHA is still broken and I am unable to create an account get that fixed ASAP.
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Suryadeepto Sengupta
(@Suryadeepto06) reported
@Steam Hey @Steam_Support for some reason whenever I'm attempting to buy Metro collection using either domestic debit card or prepaid wallet, @NovaPlayIn is running in unexpected error. Any help would be great.
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Eddie Jervis
(@EddieJervis) reported
@Steam_Support I'm having trouble logging in and there doesn't seem to be any extra help regarding the issue, I've literally tried everything. Please help me
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Shashank Gargeshwari
(@SGargeshwari) reported
@Steam_Support Can't purchase game on Steam for 2 days. My cousin and I have been trying from yesterday. Shows "Unexpected Error" while using Novapay. Couldn't get any support as well. Why take 30% cut from revenue of game if you can't even ensure purchases or customer support?
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Tiffany Pauling
(@tiffjeanpaul) reported
@Steam_Support very frustrated right now. After 1 month of back and forth about the index, we received a replacement only for it to not work within 15 min of use. I want a phone number or instant msg to call rather than waiting days between responses and crash reports.
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Kyle P
(@therealbrobie) reported
@_Sabach @Steam_Support @valvesoftware Yeah that's what I've always done or just waited and used on desktop. Just wondering if anyone found a workaround so I don't have to sign in again elsewhere haha
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HELP CENTRE🧑🏿💻
(@EmeraldPaschal8) reported
@Skerdan46 @Steam_Support It’s a free service