Super Mario Run

Super Mario Run Outage Map

The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Super Mario Run users affected:

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super-mario-run Hero Image

Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Raipur, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

  • Eeve2espeon Sakku Tatsainyo 🐉🐉 (@Eeve2espeon) reported

    @Jadenfire @JosephR56698859 @NintendoAmerica Nintendo made that decision with Mario Run BECAUSE people on mobile devices do waaay to much pirating on them :V especially Android it's a big problem, and nintendo did that to ensure people wouldn't pirate it

  • PoodleSavage SavagePoodle (@PoodleSavage) reported

    @eriktuf @Cakemations1 @Canadianguyehh I'm gonna try to explain this simply. First game. Big sales. 2nd game lower sales. 3rd game even lower sales. Mobile game. Everyone downloaded few paid money. I wouldn't call it a success but mario run 2.0. Now DLC rumors. That's a downhill slope to the third death of Crash.

  • Masaka__Arienai Fronk (@Masaka__Arienai) reported

    My shift key is broken. The super mario run*.

  • planpino Planpino (@planpino) reported

    @elliotduby OH NO GUYS THE COPS ARE COMING Hey Sonic! JUMP!!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!

  • Fire_Voyager ✸ Voyager (@Fire_Voyager) reported

    @Hamada_520 Yeah, Not even Mario can save a mediocre game, even Mario Run had a lot of trouble. So in the article I wanted to show examples of games that could had a skin of those franchises and still be fun.

  • MatthewB_03 Matt Beardmore (@MatthewB_03) reported

    @AlaO_kun @Fredrikspelarsp Sonic Dash only had like one or two different levels and no sense of progression Mario Run offered a full game but only if you paid, which as a mobile game, isn't appealing. Crash on the Run could stay alive for years like Sonic Forces Speed Battle, assuming it gets updates

  • stuffilyagain Stuffily (@stuffilyagain) reported

    i meant mario run but im not gonna fix it

  • _M_A_K_1 Kazam (@_M_A_K_1) reported

    @TweaksSupport @ahmedmakls It does not work for any of my apps. Apps are: Mercedes me, Sparkasse (Banking App), Sky Go, Mario Kart, Mario Run. Nothing is working. Auxi pack is not installed, spark dev repo exist. What is wrong?

  • Canada4Canada2 Shawn C (@Canada4Canada2) reported

    @Magaska19 Microtransactions will kill this game as quickly as it killed Mario Run. Imagine paying to run the same courses over and over and over and over . Such a terrible game. Crash didn't need this crap

  • yonder_yoshi Yonder (@yonder_yoshi) reported

    @TamaTheYoshi @LinkyYoshi19 Yes, Super Mario Run is actually really fun. I 100% it. Its no gacha game, unlikr Mario Kart Tour, it doesnt make progression slow in the name of inapp purchases. It lets you do world 1 and toad rally (with only red and green toads) for free else 10 US$ to unlock full version.

  • Da_Big_Cheez Entropy (@Da_Big_Cheez) reported

    @_kairy_draws_ Everyone being all upset about the crack not healing, just give him a 1-up and make mario run into him while he's using the Star invincibility. He then respawns due to the 1-up perfectly fine, problem solved. Unless he likes the aesthetic of having a shattered ******* skull.

  • jaeskola Jarno Eskola (@jaeskola) reported

    Hi, I have a problem with Super Mario Run (Android). I try to link the app to a Nintendo Account but an error message appear. The support code is 804-7912.

  • Taco_Night_ Sky... 2! (@Taco_Night_) reported

    There was definitely a time when Nintendo just let Mario run rampant. Do ANYTHING. Make WHATEVER you want up, have some Goomba OCs, maybe the Koopalings sing, just have fun with it, that's what Mario's about!! Now it's more like "THERE ARE STRICT RULES WHICH CAN NEVER BE BROKEN"

  • VairaBrian Brian Vaira (@VairaBrian) reported

    @gillythekidYT It should have stayed a mobile game. If this was a spinoff title like super Mario run, there'd be no problem, but people have wanted a true sequel for a decade. At least The End is Nigh exists.

  • philjohnson1209 Phil Johnson 🇺🇸 (@philjohnson1209) reported

    Even Nintendo hasn't been able to have a good track record. Pokemon Go was good, but lasted only a month before the hype died. Mario run is good, but most of it is behind a paywall. And lots of people had an issue with Animal Crossing: Pocket Camp. Same for Mario Kart Tour.

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