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Super Mario Run

Super Mario Run Outage Map

The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Super Mario Run users affected:

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Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

  • poondonkus
    Treeborn Donkus (@poondonkus) reported

    Both of these games are just inferior incarnations of their console versions, and everyone knows it. Meanwhile, nobody liked Super Mario Run, and nobody noticed Dr. Mario World. The issue is that, yes, casuals play mobile games. But casuals don't spend money, either.

  • Masaka__Arienai
    Fronk (@Masaka__Arienai) reported

    My shift key is broken. The super mario run*.

  • stuffilyagain
    Stuffily (@stuffilyagain) reported

    i meant mario run but im not gonna fix it

  • BasicallyWiz
    BasicallyWiz (@BasicallyWiz) reported

    @JustinHackbarth @Hideki_Naganuma Interesting. From what I've seen, Nintendo loves to contract out Mario for money, instead of prioritizing quality. I.E: Mario Run, Mario Kart Tour, etc. Problem is, Sonic fans are just better than Sony at knowing what fans want. But have you heard of Yakuza?

  • ja_roms08_9
    M3tr0n0id (@ja_roms08_9) reported

    @SuperMarioOOC81 Lmao!! Didn't remember him working out and announcing the Super Mario Run app

  • LilyKangaroo
    gulag torture methods that go hard 🇺🇦 (@LilyKangaroo) reported

    @somari8591 Fair enough but like it still doesn’t fix the issue that Mario is just as nostalgia heavy as Sonic a lot of the time. Let’s not forget NSMB exists. Or 3D World. Or Mario Run.

  • Animals2Miami
    305RUMORS (@Animals2Miami) reported

    Miami hurricanes offense slow as fuh! Always my concerned with the Michigan OC and Mario run run run run philosophy I’ve always said it.

  • VairaBrian
    Brian Vaira (@VairaBrian) reported

    @gillythekidYT It should have stayed a mobile game. If this was a spinoff title like super Mario run, there'd be no problem, but people have wanted a true sequel for a decade. At least The End is Nigh exists.

  • MajinSpitfire
    majin spitfire (@MajinSpitfire) reported

    @iCrazeiOS Not working with Mario run

  • Jesse4060
    Jesse 🖥️ (@Jesse4060) reported

    @Mevans2703 @Kutairo_ Just checked, no where on the Mario wiki, nor the normal wiki, does it say Super Mario Run is a mainline game. Mario Kart Tour’s entry on the Mario wiki does, however the reference for it links to an error page so...

  • Da_Big_Cheez
    Entropy (@Da_Big_Cheez) reported

    @_kairy_draws_ Everyone being all upset about the crack not healing, just give him a 1-up and make mario run into him while he's using the Star invincibility. He then respawns due to the 1-up perfectly fine, problem solved. Unless he likes the aesthetic of having a shattered ******* skull.

  • Aha07Aha07
    Aha07 (@Aha07Aha07) reported

    OH NO GUYS THE COPS ARE COMING Hey Sonic! Dash !!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!

  • Sonicb00mHHE
    D.VIN (@Sonicb00mHHE) reported from Eagan, Minnesota

    My Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol

  • flurryboi
    nathan (parody) (@flurryboi) reported

    @ArloStuff Nintendo has not put out a single bad mobile game recently except maybe Pikmin Bloom. The problem comes from people expecting a console game level of depth from said mobile games, which was never the intent. MK Tour, Mario Run, PKMN GO, FE Heroes, etc were all good mobile games

  • nebuloved
    ☔🌈 (@nebuloved) reported

    I'm trying out Mario Kart Tour and Mario Run to distract myself from how I'm feeling... I'm not sure if it's working.

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