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Super Mario Run

Super Mario Run Outage Map

The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Super Mario Run users affected:

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Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

  • _M_A_K_1
    Kazam (@_M_A_K_1) reported

    @TweaksSupport @ahmedmakls It does not work for any of my apps. Apps are: Mercedes me, Sparkasse (Banking App), Sky Go, Mario Kart, Mario Run. Nothing is working. Auxi pack is not installed, spark dev repo exist. What is wrong?

  • CartridgeGames
    Cart McCloud (@CartridgeGames) reported

    Super Mario Run is very good with Tezuka and Miyamoto both seemingly involved and massive mainstream marketing - underperformed Animal crossing had to be rebooted since it wasn’t working out, still didn’t work out. Fire emblem is their only success and it’s awful

  • VairaBrian
    Brian Vaira (@VairaBrian) reported

    @gillythekidYT It should have stayed a mobile game. If this was a spinoff title like super Mario run, there'd be no problem, but people have wanted a true sequel for a decade. At least The End is Nigh exists.

  • tyler_cfb91
    Tyler (@tyler_cfb91) reported

    I think the projector is working fine, mom just needs to wait for the sun to go down in order for it to work. My mom has always been so dimwitted. One time she thought that the AV Cords for the Wii would work for the Xbox 360 & assumed that Super Mario Run would work on my Wii U.

  • ja_roms08_9
    M3tr0n0id (@ja_roms08_9) reported

    @SuperMarioOOC81 Lmao!! Didn't remember him working out and announcing the Super Mario Run app

  • ThousandYrGames
    Thousand Year 🚪 (@ThousandYrGames) reported

    @Photonerd96 @El_Texicano Now do a Danger Mario run, complete the Trouble Center, fight Atomic Boo, and clear the Pit of 100 Trials.

  • yonder_yoshi
    Yonder (@yonder_yoshi) reported

    @TamaTheYoshi @LinkyYoshi19 Yes, Super Mario Run is actually really fun. I 100% it. Its no gacha game, unlikr Mario Kart Tour, it doesnt make progression slow in the name of inapp purchases. It lets you do world 1 and toad rally (with only red and green toads) for free else 10 US$ to unlock full version.

  • Majewra
    Majewra in Clock Town (@Majewra) reported

    @Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.

  • mttjj
    Matthew Janssen (@mttjj) reported

    @gruber @twadds This is 100% the issue! I have Mario Run installed and it’s labeled as MARIO RUN. So every time I type the word “Mario” it tries to replace it with all caps. I talk video games with my friends all the time. It’s incredibly annoying.

  • Enes082604
    Enes (@Enes082604) reported

    @Jadenfire @BillyTheToilet @NinEverything All mods are scam. Super Mario Run doesn't have any working mods! Super Mario Run is running on servers. You're coins are saved on encrypted servers, so there is no way you could modify it!

  • randomcitizen49
    Ser Dumbass of the ******* realm (@randomcitizen49) reported

    WHAT WAS THAT PAPER MARIO RUN WHAT ******** JUST HAPPENED??? ******* 75 hammers and then crash the game and then credits? Bc he played OoT first? N64 is wild

  • manofdays39
    Julian A. Silva (@manofdays39) reported

    I can only imagine someone in Nintendo going, “We put her in Smash! And Super Mario Run! We even gave her a Crash Bandicoot double jump! We’re only human, you fanatics!”

  • VeloStriker22
    🌸Nikki Roessler🌷Year of Umamusume!🌸 (@VeloStriker22) reported

    Finally, I now have a reason to get back into Mario Run at some point, but I need to download the app onto my phone this time cus it's the only working mobile device I have 🤭

  • stuffilyagain
    Stuffily (@stuffilyagain) reported

    i meant mario run but im not gonna fix it

  • Majewra
    Majewra in Clock Town (@Majewra) reported

    @Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.

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