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Super Mario Run

Super Mario Run Outage Map

The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Super Mario Run users affected:

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Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

  • tyler_cfb91
    Tyler (@tyler_cfb91) reported

    I think the projector is working fine, mom just needs to wait for the sun to go down in order for it to work. My mom has always been so dimwitted. One time she thought that the AV Cords for the Wii would work for the Xbox 360 & assumed that Super Mario Run would work on my Wii U.

  • flurryboi
    nathan (parody) (@flurryboi) reported

    @ArloStuff Nintendo has not put out a single bad mobile game recently except maybe Pikmin Bloom. The problem comes from people expecting a console game level of depth from said mobile games, which was never the intent. MK Tour, Mario Run, PKMN GO, FE Heroes, etc were all good mobile games

  • Sonicb00mHHE
    D.VIN (@Sonicb00mHHE) reported from Eagan, Minnesota

    My Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol

  • Eeve2espeon
    Sakku Tatsainyo 🐉🐉 (@Eeve2espeon) reported

    @Jadenfire @JosephR56698859 @NintendoAmerica Nintendo made that decision with Mario Run BECAUSE people on mobile devices do waaay to much pirating on them :V especially Android it's a big problem, and nintendo did that to ensure people wouldn't pirate it

  • ThousandYrGames
    Thousand Year 🚪 (@ThousandYrGames) reported

    @Photonerd96 @El_Texicano Now do a Danger Mario run, complete the Trouble Center, fight Atomic Boo, and clear the Pit of 100 Trials.

  • CptNintNdo
    El Capitan (@CptNintNdo) reported

    It’s funny to me how people still complain about micro transactions in free mobile games! If the game was $10 with no micro transactions know one would buy it, look at Mario Run! The consumer has created the problem. The dev’s need to make money if they can’t get any up front 🤷🏽

  • StingX2
    That Sam Guy (@StingX2) reported from Collingswood, New Jersey

    That was a fun stream of the mario series, the highlight being that Mario 1 run. World 5 was an issue, but I 1 shotted 6. 7 wasn't terrible, and 8 gave me issue but 1 shotted 8-4 on the first go with 1 life left. woo

  • Canada4Canada2
    Shawn C (@Canada4Canada2) reported

    @Magaska19 Microtransactions will kill this game as quickly as it killed Mario Run. Imagine paying to run the same courses over and over and over and over . Such a terrible game. Crash didn't need this crap

  • koopa_larry
    Larry Dragospiro (@koopa_larry) reported

    @AidenRS139 Mario Kart Tour= too many Marios Fire Emblem Hereos= Never played Animal Crossing Pockets Camp= uuuuh. Too much slow. Super Mario Run= Why I have to pay for playing?

  • Canadianguyehh
    Canadian Guy Eh (@Canadianguyehh) reported

    @Canada4Canada2 @JELKK11 This so far has beaten mario run, which is HUGE due to Mario being such a figure in the gaming industry. and brushing all crash fans as too childish and toxic to even know what success is is kinda over the top to say.

  • alleycat_127
    路地猫 🦋✨ (@alleycat_127) reported

    This douche really thinks that mario run by Nintendo, a company that took money away from a Etika funraiser, refused to fix their joy-con functionality even after thousands of compliants and still continues to DMCA content creators, is more better than sonic games run by SEGA??

  • HindianOnTwitch
    Goodspeed (@HindianOnTwitch) reported

    @bair54096307 @TheNCSmaster @Mevans2703 Now you're insulting me because I have used logic to breakdown your personal issues with the game. Idk how long you played or how much you paid but I don't feel you're qualified to judge based on what you're saying. This isn't Dr mario or mario run, MKT has been great.

  • IzanagiRoo
    Orbital Chonker (@IzanagiRoo) reported

    Well #SGDQ2021 has broken my brain. Starting a paper mario run by playing zelda oot. Doing crazy stuff till it crashes then swapping cartridges.

  • UltSonic7
    Stuff (@UltSonic7) reported

    @_RemixProtocol_ @mariokarttourEN Will people buy it though? That’s the problem with phone users. They play if free but not if paid. Not many bought super Mario run and probably the same for animal crossing pocket camp. Therefore they had to use micro transactions to get money in some way.

  • Masaka__Arienai
    Fronk (@Masaka__Arienai) reported

    My shift key is broken. The super mario run*.

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