Super Mario Run Outage Map
The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Super Mario Run users affected:
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Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wichita, KS | 1 |
| Jewar, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Super Mario Run Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Kess
(@klkjr) reported
If Nintendo were to port games like Super Mario Run, Mario Kart Tour, and yes, Dragalia Lost over to the Switch (or their next home console) rather than shutting any of the mobile servers down, would you buy or download them? Would you want them to do this?
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Ke-Niceeee
(@KeSosaaa) reported
@JJ_300_ @daewaex2 lol I watched Mario run off 30 seconds, call a timeout then punt, them issues *****, be real
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Laila
(@LDexter1314) reported
@mariokarttourEN having an issue signing back onto my @NintendoAmerica account with google Authenticator. I launch it and it says codes are invalid. Mario Kart and Mario Run
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idk i'm just here
(@akiiame) reported
@rmgraphics_ true, I've never had an issue with that render. but the mario run render just slapped an anime mouth on him and called it a day.
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Hiccup
(@HiccupJul) reported
really stupid that they won't enable offline usage. this is why i never bought (and therefore cannot play) super mario run - eventually, the game is going to stop working if someone doesn't develop an unofficial server emulator. and that's not been done for SMR yet.
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Matthew Janssen
(@mttjj) reported
@gruber @twadds This is 100% the issue! I have Mario Run installed and it’s labeled as MARIO RUN. So every time I type the word “Mario” it tries to replace it with all caps. I talk video games with my friends all the time. It’s incredibly annoying.
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Thousand Year 🚪
(@ThousandYrGames) reported
@Photonerd96 @El_Texicano Now do a Danger Mario run, complete the Trouble Center, fight Atomic Boo, and clear the Pit of 100 Trials.
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Minty
(@MintyIndustrial) reported
Phew thank god I’m not the only one who appears to be having problems with the App Store. I wonder what ******** happened. I thought a lot of the things I was searching for was deleted. The only stuff that popped up was Super Mario Run
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Caleb 🌕
(@owltism) reported
Nancy Wheeler would try to mario run away from her problems in high heels
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☔🌈
(@nebuloved) reported
I'm trying out Mario Kart Tour and Mario Run to distract myself from how I'm feeling... I'm not sure if it's working.
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WabearUltra
(@Bearkiddy) reported
@Jadenfire @toucharcade Dude. Mario Run is amazing. New content? Of course not! Wanna do some PVP, probably not, but the mechanics are golden, super responsive and who doesn’t play a Mario game over an over an over and over and over and… I might have a problem haha
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Tyler
(@tyler_cfb91) reported
I think the projector is working fine, mom just needs to wait for the sun to go down in order for it to work. My mom has always been so dimwitted. One time she thought that the AV Cords for the Wii would work for the Xbox 360 & assumed that Super Mario Run would work on my Wii U.
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Infinite8
(@TinTinfinite) reported
Mario Run is also affected. However Dr. Mario World didn't have the issue (ironic, that the game will shut down in two weeks)
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jemmabrown
(@jemmabrown) reported
from
Southampton, England
Hey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985
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Jason Battle 🦥
(@jasontbattle) reported
@RichardPrince_ Yea I have two builds a pg that has 99 perimeter defense and 99 steal and all the badges and people still dribble into me and no penalty…sometimes I get steals but it needs to happen more or they should bobble the ball not Mario run into me Game is just broken
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