Super Mario Run Outage Map
The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Super Mario Run users affected:
Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Super Mario Run Issues Reports
Latest outage, problems and issue reports in social media:
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SavagePoodle (@PoodleSavage) reported@eriktuf @Cakemations1 @Canadianguyehh I'm gonna try to explain this simply. First game. Big sales. 2nd game lower sales. 3rd game even lower sales. Mobile game. Everyone downloaded few paid money. I wouldn't call it a success but mario run 2.0. Now DLC rumors. That's a downhill slope to the third death of Crash.
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Enes (@Enes082604) reported@Jadenfire @BillyTheToilet @NinEverything All mods are scam. Super Mario Run doesn't have any working mods! Super Mario Run is running on servers. You're coins are saved on encrypted servers, so there is no way you could modify it!
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Hiccup (@HiccupJul) reportedreally stupid that they won't enable offline usage. this is why i never bought (and therefore cannot play) super mario run - eventually, the game is going to stop working if someone doesn't develop an unofficial server emulator. and that's not been done for SMR yet.
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That Sam Guy (@StingX2) reported from Collingswood, New JerseyThat was a fun stream of the mario series, the highlight being that Mario 1 run. World 5 was an issue, but I 1 shotted 6. 7 wasn't terrible, and 8 gave me issue but 1 shotted 8-4 on the first go with 1 life left. woo
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路地猫 🦋✨ (@alleycat_127) reportedThis douche really thinks that mario run by Nintendo, a company that took money away from a Etika funraiser, refused to fix their joy-con functionality even after thousands of compliants and still continues to DMCA content creators, is more better than sonic games run by SEGA??
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Jarno Eskola (@jaeskola) reportedHi, I have a problem with Super Mario Run (Android). I try to link the app to a Nintendo Account but an error message appear. The support code is 804-7912.
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Minty (@MintyIndustrial) reportedPhew thank god I’m not the only one who appears to be having problems with the App Store. I wonder what ******** happened. I thought a lot of the things I was searching for was deleted. The only stuff that popped up was Super Mario Run
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Phil Johnson 🇺🇸 (@philjohnson1209) reportedEven Nintendo hasn't been able to have a good track record. Pokemon Go was good, but lasted only a month before the hype died. Mario run is good, but most of it is behind a paywall. And lots of people had an issue with Animal Crossing: Pocket Camp. Same for Mario Kart Tour.
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gulag torture methods that go hard 🇺🇦 (@LilyKangaroo) reported@somari8591 Fair enough but like it still doesn’t fix the issue that Mario is just as nostalgia heavy as Sonic a lot of the time. Let’s not forget NSMB exists. Or 3D World. Or Mario Run.
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Chris @ Crown Tundra (@Tsukento) reported@KeikakuKat The problem is how they go about monetizing it. They tried the buy a game method and it didn't work well for Super Mario Run.
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Cart McCloud (@CartridgeGames) reportedSuper Mario Run is very good with Tezuka and Miyamoto both seemingly involved and massive mainstream marketing - underperformed Animal crossing had to be rebooted since it wasn’t working out, still didn’t work out. Fire emblem is their only success and it’s awful
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idk i'm just here (@akiiame) reported@rmgraphics_ true, I've never had an issue with that render. but the mario run render just slapped an anime mouth on him and called it a day.
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El Capitan (@CptNintNdo) reportedIt’s funny to me how people still complain about micro transactions in free mobile games! If the game was $10 with no micro transactions know one would buy it, look at Mario Run! The consumer has created the problem. The dev’s need to make money if they can’t get any up front 🤷🏽
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AndrewFBR #RemakeTwinsanity (@AlternateFbr) reportedThere has one guy at Nintendo who just REALLY loves Mario Run, against all reason this game is somehow still randomly getting new updates and its amazing. I wish that guy at Nintendo also really loved Crash Twinsanity and randomly made a full remake of it......
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M3tr0n0id (@ja_roms08_9) reported@SuperMarioOOC81 Lmao!! Didn't remember him working out and announcing the Super Mario Run app