Is Super Mario Run down?
No problems detected
If you are having issues, please submit a report below.
Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Super Mario Run reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Super Mario Run. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Super Mario Run users through our website.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Super Mario Run Issues Reports
Latest outage, problems and issue reports in social media:
-
Larry Dragospiro
(@koopa_larry) reported
@AidenRS139 Mario Kart Tour= too many Marios Fire Emblem Hereos= Never played Animal Crossing Pockets Camp= uuuuh. Too much slow. Super Mario Run= Why I have to pay for playing?
-
Julian A. Silva
(@manofdays39) reported
I can only imagine someone in Nintendo going, “We put her in Smash! And Super Mario Run! We even gave her a Crash Bandicoot double jump! We’re only human, you fanatics!”
-
Kevin Kess
(@klkjr) reported
If Nintendo were to port games like Super Mario Run, Mario Kart Tour, and yes, Dragalia Lost over to the Switch (or their next home console) rather than shutting any of the mobile servers down, would you buy or download them? Would you want them to do this?
-
Ser Dumbass of the ******* realm
(@randomcitizen49) reported
WHAT WAS THAT PAPER MARIO RUN WHAT ******** JUST HAPPENED??? ******* 75 hammers and then crash the game and then credits? Bc he played OoT first? N64 is wild
-
Jason Battle 🦥
(@jasontbattle) reported
@RichardPrince_ Yea I have two builds a pg that has 99 perimeter defense and 99 steal and all the badges and people still dribble into me and no penalty…sometimes I get steals but it needs to happen more or they should bobble the ball not Mario run into me Game is just broken
-
Gene Park
(@GenePark) reported
@JeffGrubb It’s funny to see that crash freak out post imagining playing Mario on other platforms. I played super Mario run on iPhone just fine mentally I was just more mad it wasn’t a better game lol
-
J 🧣
(@AstralDreams8) reported
@mockeryofortuna I already had 300, then adding my Mario run account to my Nintendo added 100, then I just did daily challenges plus the sign in bonus and got 500 :) it didn’t take much time at all!
-
- ̗̀ Tuddy ̖́-
(@tudsworthington) reported
@HatokTalk A realisation I just had that’s arguably worse : the lesson Nintendo took from Mario Run wasn’t “the mobile market is broken stop paying it attention”, the lesson they took was to become just as bad as everybody else, if not worse because you know they can do better.
-
Tyler
(@tyler_cfb91) reported
I think the projector is working fine, mom just needs to wait for the sun to go down in order for it to work. My mom has always been so dimwitted. One time she thought that the AV Cords for the Wii would work for the Xbox 360 & assumed that Super Mario Run would work on my Wii U.
-
Minty
(@MintyIndustrial) reported
Phew thank god I’m not the only one who appears to be having problems with the App Store. I wonder what ******** happened. I thought a lot of the things I was searching for was deleted. The only stuff that popped up was Super Mario Run
-
Yonder
(@yonder_yoshi) reported
@TamaTheYoshi @LinkyYoshi19 Yes, Super Mario Run is actually really fun. I 100% it. Its no gacha game, unlikr Mario Kart Tour, it doesnt make progression slow in the name of inapp purchases. It lets you do world 1 and toad rally (with only red and green toads) for free else 10 US$ to unlock full version.
-
Goodspeed
(@HindianOnTwitch) reported
@bair54096307 @TheNCSmaster @Mevans2703 Now you're insulting me because I have used logic to breakdown your personal issues with the game. Idk how long you played or how much you paid but I don't feel you're qualified to judge based on what you're saying. This isn't Dr mario or mario run, MKT has been great.
-
Matthew Janssen
(@mttjj) reported
@gruber @twadds This is 100% the issue! I have Mario Run installed and it’s labeled as MARIO RUN. So every time I type the word “Mario” it tries to replace it with all caps. I talk video games with my friends all the time. It’s incredibly annoying.
-
路地猫 🦋✨
(@alleycat_127) reported
This douche really thinks that mario run by Nintendo, a company that took money away from a Etika funraiser, refused to fix their joy-con functionality even after thousands of compliants and still continues to DMCA content creators, is more better than sonic games run by SEGA??
-
Slade Lucas
(@Slade4Lucas) reported
@ENemtsas @DynamoSuperX The issue is that Tour seems much more akin to a spin off, just as Pokemon Go, Mario Run and AC Pocket Camp are. It would be like if they released another Arcade game and people said "look, we got a new Mario Kart game!" Or the same with Home Circuit.
-
305RUMORS
(@Animals2Miami) reported
Miami hurricanes offense slow as fuh! Always my concerned with the Michigan OC and Mario run run run run philosophy I’ve always said it.
-
idk i'm just here
(@akiiame) reported
@rmgraphics_ true, I've never had an issue with that render. but the mario run render just slapped an anime mouth on him and called it a day.
-
𝙎𝙏𝘼𝙍𝘿𝙐𝙎𝙏 ✨ — Sonic Refresh
(@RefreshingStars) reported
@Zhane_Star To be fair, Daisy appeared in Super Mario Run, the last new mainline 2D Mario, as a playable character. Waluigi is a problem because of his existence as a joke character and his (seemingly) lacking popularity in Japan. His existence is a franchise-wide null-factor.
-
Hiccup
(@HiccupJul) reported
really stupid that they won't enable offline usage. this is why i never bought (and therefore cannot play) super mario run - eventually, the game is going to stop working if someone doesn't develop an unofficial server emulator. and that's not been done for SMR yet.
-
Chris @ Crown Tundra
(@Tsukento) reported
@KeikakuKat The problem is how they go about monetizing it. They tried the buy a game method and it didn't work well for Super Mario Run.
-
Treeborn Donkus
(@poondonkus) reported
Both of these games are just inferior incarnations of their console versions, and everyone knows it. Meanwhile, nobody liked Super Mario Run, and nobody noticed Dr. Mario World. The issue is that, yes, casuals play mobile games. But casuals don't spend money, either.
-
Thousand Year 🚪
(@ThousandYrGames) reported
@Photonerd96 @El_Texicano Now do a Danger Mario run, complete the Trouble Center, fight Atomic Boo, and clear the Pit of 100 Trials.
-
Infinite8
(@TinTinfinite) reported
Mario Run is also affected. However Dr. Mario World didn't have the issue (ironic, that the game will shut down in two weeks)
-
Rufus
(@HylianEmo24) reported
Welp, Super Mario Run is broken and keeps getting an error occurred I don't wanna uninstall in case the game will not be compatible with my phone The WHOLE REASON I got a new phone was to play games like Animal Crossing Pocket Camp and Mario Kart Tour again 🥲 This is rude!!
-
Jarno Eskola
(@jaeskola) reported
Hi, I have a problem with Super Mario Run (Android). I try to link the app to a Nintendo Account but an error message appear. The support code is 804-7912.
-
Laila
(@LDexter1314) reported
@mariokarttourEN having an issue signing back onto my @NintendoAmerica account with google Authenticator. I launch it and it says codes are invalid. Mario Kart and Mario Run
-
El Capitan
(@CptNintNdo) reported
It’s funny to me how people still complain about micro transactions in free mobile games! If the game was $10 with no micro transactions know one would buy it, look at Mario Run! The consumer has created the problem. The dev’s need to make money if they can’t get any up front 🤷🏽
-
- ̗̀ Tuddy ̖́-
(@tudsworthington) reported
@ZFighterAmuro @HatokTalk Love how at least when I last used iOS, most of the top reviews of Mario Run had words to the effect of "scam" in them. On an app store that has a serious and ever-present problem with actual scam apps.
-
jemmabrown
(@jemmabrown) reported
from
Southampton, England
Hey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985
-
☔🌈
(@nebuloved) reported
I'm trying out Mario Kart Tour and Mario Run to distract myself from how I'm feeling... I'm not sure if it's working.