Super Mario Run status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Super Mario Run reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nathan (parody) (@flurryboi) reported 49 seconds ago

  @ArloStuff Nintendo has not put out a single bad mobile game recently except maybe Pikmin Bloom. The problem comes from people expecting a console game level of depth from said mobile games, which was never the intent. MK Tour, Mario Run, PKMN GO, FE Heroes, etc were all good mobile games

• 
  Sky... 2! (@Taco_Night_) reported 2 minutes ago

  There was definitely a time when Nintendo just let Mario run rampant. Do ANYTHING. Make WHATEVER you want up, have some Goomba OCs, maybe the Koopalings sing, just have fun with it, that's what Mario's about!! Now it's more like "THERE ARE STRICT RULES WHICH CAN NEVER BE BROKEN"

• 
  𝙎𝙏𝘼𝙍𝘿𝙐𝙎𝙏 ✨ — Sonic Refresh (@RefreshingStars) reported 4 minutes ago

  @Zhane_Star To be fair, Daisy appeared in Super Mario Run, the last new mainline 2D Mario, as a playable character. Waluigi is a problem because of his existence as a joke character and his (seemingly) lacking popularity in Japan. His existence is a franchise-wide null-factor.

• 
  D.VIN (@Sonicb00mHHE) reported 5 minutes ago from Eagan, Minnesota

  My Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol

• 
  Larry Dragospiro (@koopa_larry) reported 8 minutes ago

  @AidenRS139 Mario Kart Tour= too many Marios Fire Emblem Hereos= Never played Animal Crossing Pockets Camp= uuuuh. Too much slow. Super Mario Run= Why I have to pay for playing?

• 
  Matt Beardmore (@MatthewB_03) reported 12 minutes ago

  @AlaO_kun @Fredrikspelarsp Sonic Dash only had like one or two different levels and no sense of progression Mario Run offered a full game but only if you paid, which as a mobile game, isn't appealing. Crash on the Run could stay alive for years like Sonic Forces Speed Battle, assuming it gets updates

• 
  uhhhhhhh (@verge2pogenos) reported 15 minutes ago

  seeing mario run tweets on the timeline, cannot believe nintendos plan to revive it is working

• 
  Entropy (@Da_Big_Cheez) reported 15 minutes ago

  @_kairy_draws_ Everyone being all upset about the crack not healing, just give him a 1-up and make mario run into him while he's using the Star invincibility. He then respawns due to the 1-up perfectly fine, problem solved. Unless he likes the aesthetic of having a shattered ******* skull.

• 
  Rufus (@HylianEmo24) reported 16 minutes ago

  Welp, Super Mario Run is broken and keeps getting an error occurred I don't wanna uninstall in case the game will not be compatible with my phone The WHOLE REASON I got a new phone was to play games like Animal Crossing Pocket Camp and Mario Kart Tour again 🥲 This is rude!!

• 
  jemmabrown (@jemmabrown) reported 17 minutes ago from Southampton, England

  Hey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985

• 
  Brian Vaira (@VairaBrian) reported 20 minutes ago

  @gillythekidYT It should have stayed a mobile game. If this was a spinoff title like super Mario run, there'd be no problem, but people have wanted a true sequel for a decade. At least The End is Nigh exists.

• 
  Laila (@LDexter1314) reported 21 minutes ago

  @mariokarttourEN having an issue signing back onto my @NintendoAmerica account with google Authenticator. I launch it and it says codes are invalid. Mario Kart and Mario Run

• 
  Jarno Eskola (@jaeskola) reported 21 minutes ago

  Hi, I have a problem with Super Mario Run (Android). I try to link the app to a Nintendo Account but an error message appear. The support code is 804-7912.

• 
  Chris @ Crown Tundra (@Tsukento) reported 22 minutes ago

  @KeikakuKat The problem is how they go about monetizing it. They tried the buy a game method and it didn't work well for Super Mario Run.

• 
  Kazam (@_M_A_K_1) reported 24 minutes ago

  @TweaksSupport @ahmedmakls It does not work for any of my apps. Apps are: Mercedes me, Sparkasse (Banking App), Sky Go, Mario Kart, Mario Run. Nothing is working. Auxi pack is not installed, spark dev repo exist. What is wrong?

• 
  Yonder (@yonder_yoshi) reported 25 minutes ago

  @TamaTheYoshi @LinkyYoshi19 Yes, Super Mario Run is actually really fun. I 100% it. Its no gacha game, unlikr Mario Kart Tour, it doesnt make progression slow in the name of inapp purchases. It lets you do world 1 and toad rally (with only red and green toads) for free else 10 US$ to unlock full version.

• 
  AndrewFBR #RemakeTwinsanity (@AlternateFbr) reported 28 minutes ago

  There has one guy at Nintendo who just REALLY loves Mario Run, against all reason this game is somehow still randomly getting new updates and its amazing. I wish that guy at Nintendo also really loved Crash Twinsanity and randomly made a full remake of it......

• 
  El Capitan (@CptNintNdo) reported 29 minutes ago

  It’s funny to me how people still complain about micro transactions in free mobile games! If the game was $10 with no micro transactions know one would buy it, look at Mario Run! The consumer has created the problem. The dev’s need to make money if they can’t get any up front 🤷🏽

• 
  - ̗̀ Tuddy ̖́- (@tudsworthington) reported 39 minutes ago

  @HatokTalk A realisation I just had that’s arguably worse : the lesson Nintendo took from Mario Run wasn’t “the mobile market is broken stop paying it attention”, the lesson they took was to become just as bad as everybody else, if not worse because you know they can do better.

• 
  Stuffily (@stuffilyagain) reported 42 minutes ago

  i meant mario run but im not gonna fix it

• 
  Kevin Kess (@klkjr) reported 42 minutes ago

  If Nintendo were to port games like Super Mario Run, Mario Kart Tour, and yes, Dragalia Lost over to the Switch (or their next home console) rather than shutting any of the mobile servers down, would you buy or download them? Would you want them to do this?

• 
  Planpino (@planpino) reported 44 minutes ago

  @elliotduby OH NO GUYS THE COPS ARE COMING Hey Sonic! JUMP!!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!

• 
  Julian A. Silva (@manofdays39) reported 48 minutes ago

  I can only imagine someone in Nintendo going, “We put her in Smash! And Super Mario Run! We even gave her a Crash Bandicoot double jump! We’re only human, you fanatics!”

• 
  Caleb 🌕 (@owltism) reported 50 minutes ago

  Nancy Wheeler would try to mario run away from her problems in high heels

• 
  Ser Dumbass of the ******* realm (@randomcitizen49) reported 50 minutes ago

  WHAT WAS THAT PAPER MARIO RUN WHAT ******** JUST HAPPENED??? ******* 75 hammers and then crash the game and then credits? Bc he played OoT first? N64 is wild

• 
  Slade Lucas (@Slade4Lucas) reported 50 minutes ago

  @ENemtsas @DynamoSuperX The issue is that Tour seems much more akin to a spin off, just as Pokemon Go, Mario Run and AC Pocket Camp are. It would be like if they released another Arcade game and people said "look, we got a new Mario Kart game!" Or the same with Home Circuit.

• 
  Daniel Kaszor (@dkaszor) reported 52 minutes ago

  @Patrick_ORourke I think the problem that Mario Run had was that it was designed for an era of mobile games that had already passed by 2016. Think it could have been huge if it had come out, say, three years earlier.

• 
  WabearUltra (@Bearkiddy) reported 55 minutes ago

  @Jadenfire @toucharcade Dude. Mario Run is amazing. New content? Of course not! Wanna do some PVP, probably not, but the mechanics are golden, super responsive and who doesn’t play a Mario game over an over an over and over and over and… I might have a problem haha

• 
  Ke-Niceeee (@KeSosaaa) reported 55 minutes ago

  @JJ_300_ @daewaex2 lol I watched Mario run off 30 seconds, call a timeout then punt, them issues *****, be real

• 
  SavagePoodle (@PoodleSavage) reported 56 minutes ago

  @eriktuf @Cakemations1 @Canadianguyehh I'm gonna try to explain this simply. First game. Big sales. 2nd game lower sales. 3rd game even lower sales. Mobile game. Everyone downloaded few paid money. I wouldn't call it a success but mario run 2.0. Now DLC rumors. That's a downhill slope to the third death of Crash.