Super Mario Run status: app issues and outage reports
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Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.
Problems in the last 24 hours
The graph below depicts the number of Super Mario Run reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Super Mario Run Issues Reports
Latest outage, problems and issue reports in social media:
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J 🧣 (@AstralDreams8) reported@mockeryofortuna I already had 300, then adding my Mario run account to my Nintendo added 100, then I just did daily challenges plus the sign in bonus and got 500 :) it didn’t take much time at all!
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Sakku Tatsainyo 🐉🐉 (@Eeve2espeon) reported@Jadenfire @JosephR56698859 @NintendoAmerica Nintendo made that decision with Mario Run BECAUSE people on mobile devices do waaay to much pirating on them :V especially Android it's a big problem, and nintendo did that to ensure people wouldn't pirate it
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Balloo™️ (@why_balloo) reportedMama Balloo Switch update: I got on the phone with her because she was stuck on Mario Odyssey, had no idea "how to make mario run." I kept telling her: it's just the left joystick. That's it. If the joystick isn't working let me know because I'll need to get an exchange for you.
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Phil Johnson 🇺🇸 (@philjohnson1209) reportedEven Nintendo hasn't been able to have a good track record. Pokemon Go was good, but lasted only a month before the hype died. Mario run is good, but most of it is behind a paywall. And lots of people had an issue with Animal Crossing: Pocket Camp. Same for Mario Kart Tour.
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KRIS MEETS W🌎RLD (@krismeetsworld) reported from Doctor Phillips, Florida@schmelty @SuperWeenieHtJr So your issue with Smugglers Run is that the buttons are in their accurate spot, as they would be in the films and require you to look back n forth from the viewport and the controls, just like characters would in the movies. FYI: Never seen a four seater Mario Kart before.
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M3tr0n0id (@ja_roms08_9) reported@SuperMarioOOC81 Lmao!! Didn't remember him working out and announcing the Super Mario Run app
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uhhhhhhh (@verge2pogenos) reportedseeing mario run tweets on the timeline, cannot believe nintendos plan to revive it is working
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Shawn C (@Canada4Canada2) reported@Magaska19 Microtransactions will kill this game as quickly as it killed Mario Run. Imagine paying to run the same courses over and over and over and over . Such a terrible game. Crash didn't need this crap
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路地猫 🦋✨ (@alleycat_127) reportedThis douche really thinks that mario run by Nintendo, a company that took money away from a Etika funraiser, refused to fix their joy-con functionality even after thousands of compliants and still continues to DMCA content creators, is more better than sonic games run by SEGA??
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AndrewFBR #RemakeTwinsanity (@AlternateFbr) reportedThere has one guy at Nintendo who just REALLY loves Mario Run, against all reason this game is somehow still randomly getting new updates and its amazing. I wish that guy at Nintendo also really loved Crash Twinsanity and randomly made a full remake of it......
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305RUMORS (@Animals2Miami) reportedMiami hurricanes offense slow as fuh! Always my concerned with the Michigan OC and Mario run run run run philosophy I’ve always said it.
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Jordan Santiago (@JordansTweetsYT) reported@KPooper2005 It still gets updates, but the amount of new content it gets is at a rate so slow that a lot of people have moved to other games. but at least it wouldn't do an event as small as the one in Mario Run.
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Shawn C (@Canada4Canada2) reported@JELKK11 @Canadianguyehh Mario Run had alot of downloads as well. Nobody wanted to pay to do the same thing over and over. It wasn't a success. This will be no different. Crash fans are just too toxic and childish to know what defines success
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Cart McCloud (@CartridgeGames) reportedSuper Mario Run is very good with Tezuka and Miyamoto both seemingly involved and massive mainstream marketing - underperformed Animal crossing had to be rebooted since it wasn’t working out, still didn’t work out. Fire emblem is their only success and it’s awful
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Giustino (@Malatestus) reported@elaifresh Duh huh. Tower fortress and nitrome games in general are goated. Also Mario run is comically good. They made comically good level design for a game where you have only one button (and swiping left or right to kind of slow down if you want)
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D.VIN (@Sonicb00mHHE) reported from Eagan, MinnesotaMy Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol
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Jesse 🖥️ (@Jesse4060) reported@Mevans2703 @Kutairo_ Just checked, no where on the Mario wiki, nor the normal wiki, does it say Super Mario Run is a mainline game. Mario Kart Tour’s entry on the Mario wiki does, however the reference for it links to an error page so...
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Ke-Niceeee (@KeSosaaa) reported@JJ_300_ @daewaex2 lol I watched Mario run off 30 seconds, call a timeout then punt, them issues *****, be real
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Planpino (@planpino) reported@elliotduby OH NO GUYS THE COPS ARE COMING Hey Sonic! JUMP!!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!
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BasicallyWiz (@BasicallyWiz) reported@JustinHackbarth @Hideki_Naganuma Interesting. From what I've seen, Nintendo loves to contract out Mario for money, instead of prioritizing quality. I.E: Mario Run, Mario Kart Tour, etc. Problem is, Sonic fans are just better than Sony at knowing what fans want. But have you heard of Yakuza?
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Yonder (@yonder_yoshi) reported@TamaTheYoshi @LinkyYoshi19 Yes, Super Mario Run is actually really fun. I 100% it. Its no gacha game, unlikr Mario Kart Tour, it doesnt make progression slow in the name of inapp purchases. It lets you do world 1 and toad rally (with only red and green toads) for free else 10 US$ to unlock full version.
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𝙎𝙏𝘼𝙍𝘿𝙐𝙎𝙏 ✨ — Sonic Refresh (@RefreshingStars) reported@Zhane_Star To be fair, Daisy appeared in Super Mario Run, the last new mainline 2D Mario, as a playable character. Waluigi is a problem because of his existence as a joke character and his (seemingly) lacking popularity in Japan. His existence is a franchise-wide null-factor.
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Orbital Chonker (@IzanagiRoo) reportedWell #SGDQ2021 has broken my brain. Starting a paper mario run by playing zelda oot. Doing crazy stuff till it crashes then swapping cartridges.
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gulag torture methods that go hard 🇺🇦 (@LilyKangaroo) reported@somari8591 Fair enough but like it still doesn’t fix the issue that Mario is just as nostalgia heavy as Sonic a lot of the time. Let’s not forget NSMB exists. Or 3D World. Or Mario Run.
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Ser Dumbass of the ******* realm (@randomcitizen49) reportedWHAT WAS THAT PAPER MARIO RUN WHAT ******** JUST HAPPENED??? ******* 75 hammers and then crash the game and then credits? Bc he played OoT first? N64 is wild
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jemmabrown (@jemmabrown) reported from Southampton, EnglandHey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985
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✸ Voyager (@Fire_Voyager) reported@Hamada_520 Yeah, Not even Mario can save a mediocre game, even Mario Run had a lot of trouble. So in the article I wanted to show examples of games that could had a skin of those franchises and still be fun.
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Eddie Cash (@AM68461238) reported@robertlhutch24 @LockedOnCanes The problem with Mario is that he is stubborn AF. Zero innovation or creativity with the offense. Makes players cater to his scheme instead of understanding what scheme would fit best with the players. Have also seen Mario run up the middle on 3 & 10 with Justin Herbert. Nah!
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Treeborn Donkus (@poondonkus) reportedBoth of these games are just inferior incarnations of their console versions, and everyone knows it. Meanwhile, nobody liked Super Mario Run, and nobody noticed Dr. Mario World. The issue is that, yes, casuals play mobile games. But casuals don't spend money, either.
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Goodspeed (@HindianOnTwitch) reported@bair54096307 @TheNCSmaster @Mevans2703 Now you're insulting me because I have used logic to breakdown your personal issues with the game. Idk how long you played or how much you paid but I don't feel you're qualified to judge based on what you're saying. This isn't Dr mario or mario run, MKT has been great.