Super Mario Run status: app issues and outage reports
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Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.
Problems in the last 24 hours
The graph below depicts the number of Super Mario Run reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Super Mario Run Issues Reports
Latest outage, problems and issue reports in social media:
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AndrewFBR #RemakeTwinsanity (@AlternateFbr) reportedThere has one guy at Nintendo who just REALLY loves Mario Run, against all reason this game is somehow still randomly getting new updates and its amazing. I wish that guy at Nintendo also really loved Crash Twinsanity and randomly made a full remake of it......
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D.VIN (@Sonicb00mHHE) reported from Eagan, MinnesotaMy Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol
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Daniel Kaszor (@dkaszor) reported@Patrick_ORourke I think the problem that Mario Run had was that it was designed for an era of mobile games that had already passed by 2016. Think it could have been huge if it had come out, say, three years earlier.
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Minty (@MintyIndustrial) reportedPhew thank god I’m not the only one who appears to be having problems with the App Store. I wonder what ******** happened. I thought a lot of the things I was searching for was deleted. The only stuff that popped up was Super Mario Run
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𝗦𝗦𝗟𝟮𝟬𝟬𝟰 (@SSL_2004) reported@AmiStarZX @YungMugiwara_ The issue I have is that we have no evidence that the clown car is CURRENTLY moving at those speeds in Super Mario Run, or that it can even go that fast in the first place given the jump cut in Mario Party.
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- ̗̀ Tuddy ̖́- (@tudsworthington) reported@ZFighterAmuro @HatokTalk Love how at least when I last used iOS, most of the top reviews of Mario Run had words to the effect of "scam" in them. On an app store that has a serious and ever-present problem with actual scam apps.
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Ser Dumbass of the ******* realm (@randomcitizen49) reportedWHAT WAS THAT PAPER MARIO RUN WHAT ******** JUST HAPPENED??? ******* 75 hammers and then crash the game and then credits? Bc he played OoT first? N64 is wild
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Majewra in Clock Town (@Majewra) reported@Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.
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Slade Lucas (@Slade4Lucas) reported@ENemtsas @DynamoSuperX The issue is that Tour seems much more akin to a spin off, just as Pokemon Go, Mario Run and AC Pocket Camp are. It would be like if they released another Arcade game and people said "look, we got a new Mario Kart game!" Or the same with Home Circuit.
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Jason Battle 🦥 (@jasontbattle) reported@RichardPrince_ Yea I have two builds a pg that has 99 perimeter defense and 99 steal and all the badges and people still dribble into me and no penalty…sometimes I get steals but it needs to happen more or they should bobble the ball not Mario run into me Game is just broken
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J 🧣 (@AstralDreams8) reported@mockeryofortuna I already had 300, then adding my Mario run account to my Nintendo added 100, then I just did daily challenges plus the sign in bonus and got 500 :) it didn’t take much time at all!
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Rufus (@HylianEmo24) reportedWelp, Super Mario Run is broken and keeps getting an error occurred I don't wanna uninstall in case the game will not be compatible with my phone The WHOLE REASON I got a new phone was to play games like Animal Crossing Pocket Camp and Mario Kart Tour again 🥲 This is rude!!
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Kevin Kess (@klkjr) reportedIf Nintendo were to port games like Super Mario Run, Mario Kart Tour, and yes, Dragalia Lost over to the Switch (or their next home console) rather than shutting any of the mobile servers down, would you buy or download them? Would you want them to do this?
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𝙎𝙏𝘼𝙍𝘿𝙐𝙎𝙏 ✨ — Sonic Refresh (@RefreshingStars) reported@Zhane_Star To be fair, Daisy appeared in Super Mario Run, the last new mainline 2D Mario, as a playable character. Waluigi is a problem because of his existence as a joke character and his (seemingly) lacking popularity in Japan. His existence is a franchise-wide null-factor.
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Planpino (@planpino) reported@elliotduby OH NO GUYS THE COPS ARE COMING Hey Sonic! JUMP!!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!
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Enes (@Enes082604) reported@Jadenfire @BillyTheToilet @NinEverything All mods are scam. Super Mario Run doesn't have any working mods! Super Mario Run is running on servers. You're coins are saved on encrypted servers, so there is no way you could modify it!
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Brian Vaira (@VairaBrian) reported@gillythekidYT It should have stayed a mobile game. If this was a spinoff title like super Mario run, there'd be no problem, but people have wanted a true sequel for a decade. At least The End is Nigh exists.
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Matthew Janssen (@mttjj) reported@gruber @twadds This is 100% the issue! I have Mario Run installed and it’s labeled as MARIO RUN. So every time I type the word “Mario” it tries to replace it with all caps. I talk video games with my friends all the time. It’s incredibly annoying.
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Infinite8 (@TinTinfinite) reportedMario Run is also affected. However Dr. Mario World didn't have the issue (ironic, that the game will shut down in two weeks)
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☔🌈 (@nebuloved) reportedI'm trying out Mario Kart Tour and Mario Run to distract myself from how I'm feeling... I'm not sure if it's working.
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Super Sonic x (@SuperSonicx17) reported@LordCalka @Silverxsx @Fortnite They were Nintendo developed exceptions. Mobile games =/= 3rd party collabs. Mario Kart Tour will shut servers down soon. Any other mobile game that isnt Super Mario Run either shut down or got a paid offline version. Except Pictonico as thats very new and also paid. Pokèmon is
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Shawn C (@Canada4Canada2) reported@JELKK11 @Canadianguyehh Mario Run had alot of downloads as well. Nobody wanted to pay to do the same thing over and over. It wasn't a success. This will be no different. Crash fans are just too toxic and childish to know what defines success
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Jordan Santiago (@JordansTweetsYT) reported@KPooper2005 It still gets updates, but the amount of new content it gets is at a rate so slow that a lot of people have moved to other games. but at least it wouldn't do an event as small as the one in Mario Run.
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Larry Dragospiro (@koopa_larry) reported@AidenRS139 Mario Kart Tour= too many Marios Fire Emblem Hereos= Never played Animal Crossing Pockets Camp= uuuuh. Too much slow. Super Mario Run= Why I have to pay for playing?
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Ke-Niceeee (@KeSosaaa) reported@JJ_300_ @daewaex2 lol I watched Mario run off 30 seconds, call a timeout then punt, them issues *****, be real
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Shawn C (@Canada4Canada2) reported@Magaska19 Microtransactions will kill this game as quickly as it killed Mario Run. Imagine paying to run the same courses over and over and over and over . Such a terrible game. Crash didn't need this crap
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Matt Beardmore (@MatthewB_03) reported@AlaO_kun @Fredrikspelarsp Sonic Dash only had like one or two different levels and no sense of progression Mario Run offered a full game but only if you paid, which as a mobile game, isn't appealing. Crash on the Run could stay alive for years like Sonic Forces Speed Battle, assuming it gets updates
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Giustino (@Malatestus) reported@elaifresh Duh huh. Tower fortress and nitrome games in general are goated. Also Mario run is comically good. They made comically good level design for a game where you have only one button (and swiping left or right to kind of slow down if you want)
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Julian A. Silva (@manofdays39) reportedI can only imagine someone in Nintendo going, “We put her in Smash! And Super Mario Run! We even gave her a Crash Bandicoot double jump! We’re only human, you fanatics!”
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Yonder (@yonder_yoshi) reported@TamaTheYoshi @LinkyYoshi19 Yes, Super Mario Run is actually really fun. I 100% it. Its no gacha game, unlikr Mario Kart Tour, it doesnt make progression slow in the name of inapp purchases. It lets you do world 1 and toad rally (with only red and green toads) for free else 10 US$ to unlock full version.