Super Mario Run status: app issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.
Problems in the last 24 hours
The graph below depicts the number of Super Mario Run reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Super Mario Run. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Super Mario Run Issues Reports
Latest outage, problems and issue reports in social media:
-
Balloo™️ (@why_balloo) reportedMama Balloo Switch update: I got on the phone with her because she was stuck on Mario Odyssey, had no idea "how to make mario run." I kept telling her: it's just the left joystick. That's it. If the joystick isn't working let me know because I'll need to get an exchange for you.
-
gulag torture methods that go hard 🇺🇦 (@LilyKangaroo) reported@somari8591 Fair enough but like it still doesn’t fix the issue that Mario is just as nostalgia heavy as Sonic a lot of the time. Let’s not forget NSMB exists. Or 3D World. Or Mario Run.
-
D.VIN (@Sonicb00mHHE) reported from Eagan, MinnesotaMy Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol
-
Matt Beardmore (@MatthewB_03) reported@AlaO_kun @Fredrikspelarsp Sonic Dash only had like one or two different levels and no sense of progression Mario Run offered a full game but only if you paid, which as a mobile game, isn't appealing. Crash on the Run could stay alive for years like Sonic Forces Speed Battle, assuming it gets updates
-
SavagePoodle (@PoodleSavage) reported@eriktuf @Cakemations1 @Canadianguyehh I'm gonna try to explain this simply. First game. Big sales. 2nd game lower sales. 3rd game even lower sales. Mobile game. Everyone downloaded few paid money. I wouldn't call it a success but mario run 2.0. Now DLC rumors. That's a downhill slope to the third death of Crash.
-
Sky... 2! (@Taco_Night_) reportedThere was definitely a time when Nintendo just let Mario run rampant. Do ANYTHING. Make WHATEVER you want up, have some Goomba OCs, maybe the Koopalings sing, just have fun with it, that's what Mario's about!! Now it's more like "THERE ARE STRICT RULES WHICH CAN NEVER BE BROKEN"
-
𝗦𝗦𝗟𝟮𝟬𝟬𝟰 (@SSL_2004) reported@AmiStarZX @YungMugiwara_ The issue I have is that we have no evidence that the clown car is CURRENTLY moving at those speeds in Super Mario Run, or that it can even go that fast in the first place given the jump cut in Mario Party.
-
Phil Johnson 🇺🇸 (@philjohnson1209) reportedEven Nintendo hasn't been able to have a good track record. Pokemon Go was good, but lasted only a month before the hype died. Mario run is good, but most of it is behind a paywall. And lots of people had an issue with Animal Crossing: Pocket Camp. Same for Mario Kart Tour.
-
majin spitfire (@MajinSpitfire) reported@iCrazeiOS Not working with Mario run
-
𝙎𝙏𝘼𝙍𝘿𝙐𝙎𝙏 ✨ — Sonic Refresh (@RefreshingStars) reported@Zhane_Star To be fair, Daisy appeared in Super Mario Run, the last new mainline 2D Mario, as a playable character. Waluigi is a problem because of his existence as a joke character and his (seemingly) lacking popularity in Japan. His existence is a franchise-wide null-factor.
-
M3tr0n0id (@ja_roms08_9) reported@SuperMarioOOC81 Lmao!! Didn't remember him working out and announcing the Super Mario Run app
-
Stuff (@UltSonic7) reported@_RemixProtocol_ @mariokarttourEN Will people buy it though? That’s the problem with phone users. They play if free but not if paid. Not many bought super Mario run and probably the same for animal crossing pocket camp. Therefore they had to use micro transactions to get money in some way.
-
Sakku Tatsainyo 🐉🐉 (@Eeve2espeon) reported@Jadenfire @JosephR56698859 @NintendoAmerica Nintendo made that decision with Mario Run BECAUSE people on mobile devices do waaay to much pirating on them :V especially Android it's a big problem, and nintendo did that to ensure people wouldn't pirate it
-
. (@ivipostingstuff) reported@DanoDino86 @M1ster_Kevin @Wario64 tbf the problem with Mario Run wasn't the fact that it costed money, but the absurdly high price for mobile standards luckily, the game often went on sale to a way more reasonable $5
-
Thousand Year 🚪 (@ThousandYrGames) reported@Photonerd96 @El_Texicano Now do a Danger Mario run, complete the Trouble Center, fight Atomic Boo, and clear the Pit of 100 Trials.
-
Ser Dumbass of the ******* realm (@randomcitizen49) reportedWHAT WAS THAT PAPER MARIO RUN WHAT ******** JUST HAPPENED??? ******* 75 hammers and then crash the game and then credits? Bc he played OoT first? N64 is wild
-
Ke-Niceeee (@KeSosaaa) reported@JJ_300_ @daewaex2 lol I watched Mario run off 30 seconds, call a timeout then punt, them issues *****, be real
-
✸ Voyager (@Fire_Voyager) reported@Hamada_520 Yeah, Not even Mario can save a mediocre game, even Mario Run had a lot of trouble. So in the article I wanted to show examples of games that could had a skin of those franchises and still be fun.
-
Jason Battle 🦥 (@jasontbattle) reported@RichardPrince_ Yea I have two builds a pg that has 99 perimeter defense and 99 steal and all the badges and people still dribble into me and no penalty…sometimes I get steals but it needs to happen more or they should bobble the ball not Mario run into me Game is just broken
-
Matthew Janssen (@mttjj) reported@gruber @twadds This is 100% the issue! I have Mario Run installed and it’s labeled as MARIO RUN. So every time I type the word “Mario” it tries to replace it with all caps. I talk video games with my friends all the time. It’s incredibly annoying.
-
Giustino (@Malatestus) reported@elaifresh Duh huh. Tower fortress and nitrome games in general are goated. Also Mario run is comically good. They made comically good level design for a game where you have only one button (and swiping left or right to kind of slow down if you want)
-
uhhhhhhh (@verge2pogenos) reportedseeing mario run tweets on the timeline, cannot believe nintendos plan to revive it is working
-
Brian Vaira (@VairaBrian) reported@gillythekidYT It should have stayed a mobile game. If this was a spinoff title like super Mario run, there'd be no problem, but people have wanted a true sequel for a decade. At least The End is Nigh exists.
-
AndrewFBR #RemakeTwinsanity (@AlternateFbr) reportedThere has one guy at Nintendo who just REALLY loves Mario Run, against all reason this game is somehow still randomly getting new updates and its amazing. I wish that guy at Nintendo also really loved Crash Twinsanity and randomly made a full remake of it......
-
BasicallyWiz (@BasicallyWiz) reported@JustinHackbarth @Hideki_Naganuma Interesting. From what I've seen, Nintendo loves to contract out Mario for money, instead of prioritizing quality. I.E: Mario Run, Mario Kart Tour, etc. Problem is, Sonic fans are just better than Sony at knowing what fans want. But have you heard of Yakuza?
-
Julian A. Silva (@manofdays39) reportedI can only imagine someone in Nintendo going, “We put her in Smash! And Super Mario Run! We even gave her a Crash Bandicoot double jump! We’re only human, you fanatics!”
-
🌸Nikki Roessler🌷Year of Umamusume!🌸 (@VeloStriker22) reportedFinally, I now have a reason to get back into Mario Run at some point, but I need to download the app onto my phone this time cus it's the only working mobile device I have 🤭
-
Majewra in Clock Town (@Majewra) reported@Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.
-
Majewra in Clock Town (@Majewra) reported@Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.
-
Goodspeed (@HindianOnTwitch) reported@bair54096307 @TheNCSmaster @Mevans2703 Now you're insulting me because I have used logic to breakdown your personal issues with the game. Idk how long you played or how much you paid but I don't feel you're qualified to judge based on what you're saying. This isn't Dr mario or mario run, MKT has been great.