TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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cyberquandt 2021
(@dtquandt) reported
@TDAmeritrade @Ach64243470 I am not able to call and am completely locked out of my account. I was not notified about this, I just suddenly can't login anymore. What the hell is this?
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Jay Shelton
(@sheltonjay) reported
@TDAmeritrade Why do I feel like I'm being avoided? The site is behaving on its own... not sure I can trust your service any longer. I have been waiting a very long time to give you an opportunity to make this right. I am running out of patience.
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Ach
(@Ach64243470) reported
@TDAmeritrade Your hold times are outrageous. You will lose customers because of this. When people are trading with a large amount of money, they cant afford to wait 60 mins on hold for a rep. #td needs to fix this or customers will be moving elsewhere.
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Jonathan L
(@jlay310) reported
@AlexRoscow no, but @TDAmeritrade needs to fix their ****
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Dubem 🇳🇬
(@ALGORHYTHM_95) reported
@TDAmeritrade if y’all want to be competitive it’s best to redesign the app layout, and improve customer service
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Get2TheMoney
(@get2themonies) reported
@TDAmeritrade why is your app so insanely terrible. It's like it was designed in 1992. It's embarrassing. Insanely inaccurate. Get your **** together.
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Anthony Z
(@Anthony48651036) reported
@TDAmeritrade Hey so I had a deposit go through 2 times instead the original 1 that I ordered, but it’s saying I can’t deposit funds back into my bank account that haven’t been used. Can I get some help please?
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Easy Trader
(@EasyTrader3) reported
@TDAmeritrade can you guys please fix thinkorswim. Froze as I was going to make my first and only day trade of the day. Suspicious that it happened to be on $AMC. This your guys version of limiting buying?
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natomas72
(@tysonracks) reported
@TDAmeritrade your app not working AGAIN! Can’t buy or sell!
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Tim
(@Agg_Piers_1st) reported
@TDAmeritrade why do I have to wait over an hour to talk with customer service? 3 days in a row
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Mary Ta
(@MaryTaReason) reported
@TDAmeritrade Your Customer Service is extremely slow.
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Tivoboy
(@tivoboy) reported
@TDAmeritrade Thanks but it's alerts were always working well before is there a new setting one needs to enable to get them working again or is this really just a problem with your systems. I haven't changed any settings lately on any devices and it's still a problem
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Bobby Digital.sol 🐺
(@bobbyd1g) reported
I've been banhammered from @RobinhoodApp and @TDAmeritrade / @thinkorswim. No idea why since customer service isn't a thing anymore, but time to find another broker. Where to next? #stocks $spx $tsla $gme $amc
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Mason
(@masonsabi) reported
@TDAmeritrade @thinkorswim thinkorswim is not WORKING
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Customer's Voice
(@CustomersVoice) reported
I'm closing my @TDAmeritrade account! Absolutely ZERO customer service. You literally cannot contact a human being in the company!!
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