TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
Klamath Falls, OR 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • aiknot3 aiknot (@aiknot3) reported

    @g_ham27 What does it mean “DTC ChIll “?? That’s what @TDAmeritrade told me about $GTII . Why they can’t do anything to help me .

  • BigOmoves BigOmoves (@BigOmoves) reported

    @TDAmeritrade 4 hours of being on support and it was a circle. How they expect me to close an order when it shows loading is beyond me? Then they said it filled instantly. How was I to know. Then it filled several min later. I got in LMT. Time I entered to close was 20 min. I would’ve been

  • BigOmoves BigOmoves (@BigOmoves) reported

    @TDAmeritrade The order. Then an additional 10-12 min goes by before it closes. Your guys say it goes through instantly which is a lie. Because. LMT wouldn’t have been down 190. It would’ve been down a lot less. Because 12-14 min went bug before closing. And really lmt loss should be on you

  • CoolcatReport Kevin Kennedy (@CoolcatReport) reported

    DownDetector reports: "User reports indicate possible problems at TD Ameritrade." No ****, @TDAmeritrade. I did get one sell order filled on @PT after putting it in a few times. Sheesh.

  • chart1140 ابو فيصل (@chart1140) reported

    @TDAmeritrade I am from outside the United States. You open a new account. But I didn’t receive four numbers from you, what is the solution? I can not speak English

  • GodAwfulTrader TerribleTrader (@GodAwfulTrader) reported

    @TDAmeritrade why are my orders not filling?? Anyone else having this problem?

  • StockExpert3 StockExpert (@StockExpert3) reported

    @TDAmeritrade Your system is not working you place buy or sell orders in premarket this morning and they are not working at all not being filled please fix ASAP

  • BigOmoves BigOmoves (@BigOmoves) reported

    @TDAmeritrade To being down -19.00. I was able to lock in profit on first several contracts. But it would be nice if I was reimbursed for you latency and bug s. My order shouldn’t read 7pm 12/31/1969. That is something completely wrong with your software.

  • PerriPonders PerriPonders (@PerriPonders) reported

    @TDAmeritrade @ninjaskrzypek Except today when your "software glitch" ****** people over in pre market.

  • BigOmoves BigOmoves (@BigOmoves) reported

    @TDAmeritrade That should be made up by tos. Because I did it to show the problem. Again it was up and green. And by time it filled on my end. And I got out it was doen 15.00.

  • MikeHunt69vix MikeHunt69vix (@MikeHunt69vix) reported

    @michaellistman @TradeVolatility @TDAmeritrade 150% at IB, what about ES? they never brought back the margins down to 4.5k ... still 9.3k~

  • ScottFlorida4 ScottFlorida (@ScottFlorida4) reported

    @TDAmeritrade Anyone having problems with @thinkorswim completing orders this morning? Nothing is going thru. It gets stuck in open oreders. I am glad I noticed or I would have a few sitting there without knowing. WTH

  • Katslod732 Carter (@Katslod732) reported

    Nice @thinkorswim @TDAmeritrade @TDANetwork now your apps just aren’t filling any buy or sell orders at all, what the hell is going on over there? How many times can you be down?

  • Musclz_Marinara Mike Scafiro (@Musclz_Marinara) reported

    @aiknot3 @g_ham27 @TDAmeritrade They don’t want to help you. They know exactly what’s going on.

  • BigOmoves BigOmoves (@BigOmoves) reported

    @TDAmeritrade I bought Fubo. So they could see the lag in real time. It took 8-9 min to fill now I can’t close so I have to wait to close. I close it. It takes 8 min to close the order I’m down 15. I did it to show. I think I should be reimbursed for all of it. And I was up 116%. On 2 contract

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