TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • JimmyKing190 Jimmy King (@JimmyKing190) reported

    @TDAmeritrade What the hell is going on with your platform today? Keeps messing up throughout the day. Fix your crap please

  • GregPappasJr Greg Pappas (@GregPappasJr) reported

    @TDAmeritrade What is going on with Thinkorswim? I cannot make any trades and I've got out and back in in case it just glitched. Help?

  • LookStocks Stocks To Look For (@LookStocks) reported

    I've not yet been sent my 1099 yet @TDAmeritrade I call and there's always a 50 minute wait time and no call back number option. I don't get replies to my messages either. I need to file my taxes. Pls have your customer service provide assistance. Been messaging for a month now.

  • its_jcb jcb (@its_jcb) reported

    @TDAmeritrade wow, because orders weren't processing the last 20 minutes, an order filled that I tried to cancel and I'm down 10% now. I tried via TDA and thinkorswim webapp, desktop app, and phone app.

  • stocksalerter11 real time stock alerts (@stocksalerter11) reported

    @TDAmeritrade why out of all brokers your app and @thinkorswim has the most outrages?? When are you going to solve this problem?

  • DaddyDipz Daddy Dipz (@DaddyDipz) reported

    @Alexs_trades @thinkorswim @TDAmeritrade Yeah bro same exact thing happened to me. Tried to log out and log back in to see if it would help and then it was only showing like 10% of my account value. Anyone got new broker suggestions? TOS has so many issues all the time, extremely frustrating.

  • jarind2 jarind (@jarind2) reported

    @TDAmeritrade @FFairing Its not working. Not able to buy or sell !!!!!!!

  • tweetyviwo hmmm (@tweetyviwo) reported

    @TDAmeritrade @Mamba_ftw It’s a system wide issue @TDAmeritrade you need to fix it!

  • OMGsuperHAX Mike Hatem (@OMGsuperHAX) reported

    @TDAmeritrade I did. It took an hour for you guys to even admit you were having issues. I was told to "wait and see" but you guys owe me a few thousand bucks

  • FakeFan50 Mark McHamill (@FakeFan50) reported

    @TDAmeritrade having it's monthly WHITE SCREEN OF NO TRADES at the worst possible moment.

  • Grainbeltmind Billy Bob ****** (@Grainbeltmind) reported

    @TDAmeritrade Whats up with orders? I can't place, view, or modify... Pretty lame. Please fix this ASAP!

  • JKalenze Joseph Kalenze (@JKalenze) reported

    @TDAmeritrade I asked an agent to help put a withdrawal through because it wasn’t working on the app. He said he did and he would give confirmation. No evidence of this happening. You guys really are liars when comes to getting withdrawal. I’m ready to take everything out

  • OMGsuperHAX Mike Hatem (@OMGsuperHAX) reported

    @TDAmeritrade WTF YOUR SYSTEM WAS DOWN AND IT COST ME $5000

  • yoyoma37904907 Little Rocket Man (@yoyoma37904907) reported

    @ContainsSALAD @TDAmeritrade problem is there aren't better choices, maybe IB

  • PPatriot5 PepeLePatriot (@PPatriot5) reported

    @TDAmeritrade @Alexs_trades TD is the worst - they liquidate Weeklies expiring at there convenience if you dont call and let them know only thing is they have 2 hour wait times to get thru - ******* joke

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