TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Josh D
(@jbdavis24) reported
@eezeemonee @TDAmeritrade @thinkorswim I tried TD but was too used to Fidelity and their Customer Service has been on point.
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Oscar Imitola Madero
(@OImitolaM) reported
@TDAmeritrade No solution with issues with my Account. Impossible to communicate with the telephone numbers, support via the live trading Account not helpfull. What to do?
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E n g . A b d u l a z i z
(@iDossari) reported
@TDAmeritrade Dear TD Ameritrade , i want to open an account , but before that i have one question, Do you have issue from money transfers coming from Saudi arabia banks ?
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Andy
(@BeingATwit) reported
@TDAmeritrade I already went through your horrible customer service. TD Ameritrade is the worst. You don't honor published prices of mutual funds you sell. Hopefully someone will see this and avoid the problems I had.
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iJames
(@frjpstweets) reported
@TDAmeritrade Nope. I was told that because my available cash came from my Roth IRA account in Ameritrade, I have to use the browser on a computer rather than the mobile app. Really stupid. Also stupid that you do not inform the user of this.
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manzar ijaz
(@manzar_ijaz) reported
@TDAmeritrade i call every day too resolve my matter and ask if any document need let me know i can provide right away but atleast resolve my issue as soon as possible but my issue was still there i did not heard back anything yet and my all savings investments there...
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J-one
(@sbinvesting1) reported
@TDAmeritrade hi, I can’t login to my acc via mobile app. It’s been 2 days already. There’s no such issue with webpage login.
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@eddyc55
(@eddyc55) reported
@StanTradingMan @TDAmeritrade An analyst on CNBC yesterday said Fubo will go down to $10, maybe be careful with it ?
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Emil
(@emilgnasso) reported
@TDAmeritrade stock charting has been broken in version 6.17.0 of the mobile app. When will a fix be released?
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manzar ijaz
(@manzar_ijaz) reported
@TDAmeritrade i cant sign in and see at all can you please help me with my case and expidite or resolve my issue this is too much headch for me from last 10 days please help me with my case much appreciate thank you
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Bryce Du pont VC THC PCP
(@richassvc) reported
My @TDAmeritrade and @CharlesSchwab is also not letting me trade options or stocks. Looks like it might be a world wide outage
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Jay
(@chitown_girl11) reported
@TDAmeritrade how about fixing your app. It shows wrong purchase price & amount you down next day after you buy. It’s been consistent for many year and not sure what it takes to fix. #customerexperience #Thinkorswim
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Bengus81
(@Bengus2017) reported
@TDAmeritrade @thinkorswim @CharlesSchwab Is the web based trading platform up and working? I haven't been able to get it to come up today. I log in and just get the three bars at the top moving and nothing else. This isn't a TD problem, I can log in there just fine.
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Andy Nugen
(@Andy_Nugen) reported
@TDAmeritrade why every time I clicked on GIK ticker the phone (Samsung GS10) app just crash? Every other stocks r just fine.
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RandCorp
(@RandCorp_) reported
I have been on hold with @IBKR for over 30min, waiting on the new customer reps to pick up. I guess they want me to keep my business over @TDAmeritrade
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