TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Klamath Falls, OR | 2 |
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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tyler
(@tyler59111264) reported
@TDAmeritrade Well it’s not. 2 hours later same issue. You all have shares of Riot against my margin I don’t even own. My account is -$4500 what it should be and I’m still sitting here waiting for resolution
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Cafe Tango
(@CafeTango1) reported
@TDAmeritrade TD app is often not able to show charts. Unable to view stocks. Please address asap. Too often is a problem.
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Santiago Pulido
(@SantiagoPulido) reported
@TDAmeritrade I've been trying to get in contact with a support agent for over a week now but haven't got any response about my account! Nobody answers the phones! I need to talk to a reoresentative of new accounts, please!
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11th Hour Avenger
(@dakniguhrob) reported
@StanTradingMan The moment @TDAmeritrade clears my damn deposit, I'm in there like swimwear!
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frank rescigno
(@frankrescigno) reported
@TDAmeritrade can’t login and waiting over 40 minutes on phone waiting waiting
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Parm Mann
(@ParmMannTrader) reported
@hkuppy Same story with @TDAmeritrade .. garbage service
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🎯
(@keibikei) reported
I guess @TDAmeritrade is not taking any new customers, but they don't say it openly. I sent the docs for a new account twice. No answer. I called them, e-mailed them. No answer. Worst customer service I have ever seen. Stay out of it. #DayTrading #trading
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🤙🏻🏈⚾️🏀🤙🏻
(@SC_RRT) reported
@TDAmeritrade is your app down? No success logging in for a few hours
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🎯
(@keibikei) reported
I would like to know if @TDAmeritrade is not taking any new customers. I have sent the documents more than a week ago, no answer. Sent them again thru a different media. No answer. I call them. No answer. Worst customer service I have seen in my life. Stay out of it.
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Rob Julian
(@robjulian2000) reported
@TDAmeritrade What happened to the online platform? The change where you see positive/neg numbers there are a lot of ..... and you can't see the full percentages to know how much things are up/down.
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tyler
(@tyler59111264) reported
@TDAmeritrade Your customer device is a joke! Been on hold for 55 mins! You just misplace $5k out of my account and I have to sit on hold all god damn morning. Sick of this crap!
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TattooedTrader
(@cmwticker) reported
After sending my @TDAmeritrade tax forms to my #CPA, I called him to make sure he didn't need anything else. He opened my documents and there was silence on the line. "Sweet **** this might take awhile" was his response. #traderlife
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jklu
(@junxtin12) reported
@TDAmeritrade update your damn app. Get your **** together and switch $tsnpd it’s been over 72 hours.
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rel71177
(@rel71177) reported
@TDAmeritrade TD IT problems; Account screen is false and not corrected. xxx of xx shares disappeared in Feb. No transaction history. My account lost about xxk net liquid value. No response to any email to you. No one person to talk to. Why no response on emails?
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Mr. Belding
(@iMrBelding) reported
@TDAmeritrade I’m trying to understand why I can’t login to my account, I’m in a endless loop and the page just keeps refreshing at the security question. This is causing me to lose money since I can’t exercise my right to buy stock! Please look into this.
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