TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • RealFloorTrader RichieRichRupees (@RealFloorTrader) reported

    Lmao @RobinhoodApp could never give me support like @TDAmeritrade TOS not loading on my mac A WHOLE *** DUDE IS FIXING IT WHILE TALKING TO ME HAHAHA MOVING ALL MY BREAD THERE **** ROBINHOOD

  • whiskeytrades MrWhiskeyTrades (@whiskeytrades) reported

    @TDAmeritrade Your customer service rep already said it was a “valid margin call” and that there would be no adjustment, despite the fact that your team made an illogical trade. Does this mean you’ll adjust my account for the loss I incurred?

  • ATXfisherwoman Mrs.BudFox (@ATXfisherwoman) reported

    @TDAmeritrade fix you $SPY chart!!!!

  • averygrrl Avery 🌸💝📈📊💹✊🌹 (@averygrrl) reported

    @AGMILONE @thinkorswim @TDAmeritrade Get this: Nobody at TD knows when the cutoff "time" is for PDT..... 12am? 8pm? 5pm? 6pm? Nobody knows. So they have to ask the back office team/margin desk to sort it out; I'll get TS involved to fix ThinkOrSwim so this doesn't happen to you or any of my followers or retail apes

  • cpizzlin c pizzle (@cpizzlin) reported

    @TDAmeritrade @ChristopherRadu Your quotes were down again today, why not be proactive and notify users rather than play these shenanigans on social media

  • averygrrl Avery 🌸💝📈📊💹✊🌹 (@averygrrl) reported

    @AGMILONE @thinkorswim The platform is verifiably wrong and does not adhere to FINRA/SEC regulations in the warnings it gives; they're misleading and dangerous and an abdication of @TDAmeritrade's fiduciary duty. They should be ashamed and need to fix this immediately. Schwab, I imagine, is worse.

  • procol_2 LondoMollari (@procol_2) reported

    @MayWatchTooMuch @TDAmeritrade @Benzinga The man was slow , and totally ignored all the bad callouts he made. He's **** something late up 20% , and it would crash. He never said anything about it again . He Thought if he ignored it we would not notice the scam. lol good riddance !

  • notoriouspaulie Notorious Joey Knish (@notoriouspaulie) reported

    Hey @TDAmeritrade and @thinkorswim what in the actual **** this is getting out of control

  • averygrrl Avery 🌸💝📈📊💹✊🌹 (@averygrrl) reported

    @AGMILONE @thinkorswim @TDAmeritrade PDT flagged wiped..... once in a lifetime now (used to be every 90 days!)..... now I have to put 25k in a TD account, which is honestly the worst part of this whole thing.

  • averygrrl Avery 🌸💝📈📊💹✊🌹 (@averygrrl) reported

    @AGMILONE @thinkorswim @TDAmeritrade I am on the phone with the margin desk, tech support, and general support, and asked them to conference in the back office team. I will get this sorted out. Retail does not deserve this kind of horrid treatment while institutions can do anything we like... I'm on your side!

  • JoeyBarbi3ri Joey B (@JoeyBarbi3ri) reported

    Guys… I’m sorry but STOP USING DAMN ROBINHOOD TO TRADE! Open an account w/ a legit brokerage. @TDAmeritrade has had my back on every mistake I’ve made and I respect the hell out of them for that!

  • SpecialK11_11 K (@SpecialK11_11) reported

    @TDAmeritrade why is NQ on TOS down yet again?? It’s been frozen for the last 10 minutes!

  • Overlord_Potato Katpitulation (@Overlord_Potato) reported

    missed the meat of the move down on indexes, courtesy of outage by @thinkorswim @TDAmeritrade charts resumed right as we bottomed *applause*

  • JoshuaMBelanger Joshua Belanger (@JoshuaMBelanger) reported

    There are many issues with the legacy fintech brokerages, but the main one is the trading desk. On each roll-up, they get smaller and lack basic market knowledge. @TDAmeritrade

  • trader_bearded The Bearded Trader (@trader_bearded) reported

    @KpPeeps @TDAmeritrade yes, its awful

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