TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
Check Current Status
Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 2 |
| De Soto, MO | 1 |
| Calgary, AB | 1 |
| Sacramento, CA | 1 |
| Aliso Viejo, CA | 1 |
| Brooklyn, NY | 1 |
| Erie, CO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
-
Reverend Lickem' Low 🇭🇹
(@rubano5428) reported
Ay @TDAmeritrade. Why y'all not letting me take my money out or login into my account? Yall playing with my money and ion like that.
-
Francis Djounda
(@DjoundaFrancis) reported
@TDAmeritrade @averygrrl I need help on my thinkorswim with brackets 2.
-
Andrew Riley
(@_happyKC) reported
Thank you @TDAmeritrade for your app/webpage not working at all and allowing my login so I couldn't sell before the crash. Really appreciate it.
-
Edward Levy
(@mahopaced) reported
Hey @TDAmeritrade, you guys need to fix your tax reporting! You shouldn’t be reporting wash sales on completely closed out positions, pretty basic concept that evidently is beyond your reporting abilities! If no position then nothing to add loss back to!!
-
StockRanks
(@StockRanks) reported
@01stocksavage @h3rro14 @TDAmeritrade While I am frustrated, TDAM, Chick-fil-a & Disney have been 3 places where I have always gotten excellent customer service. Strike 3 is when I start to right companies off.
-
Drift_Buster_Bison
(@BisonDrift) reported
@TDAmeritrade fills have been awful .... perfectly liquid positions taking hundreds in slippage. Joke
-
SD
(@byds0) reported
@TDAmeritrade Can someone in Customer Support look into the account and generate the correct Tax document for year 2020 ? Thanks
-
Alex Casablanca
(@CasablancaCRE) reported
@TDAmeritrade There is no way to speak with someone in your customer service line. I have tried at different times of the day and they wait is always for than 45 minutes. You have to fix that as soon as possible.
-
Jesse Joseph Knox
(@JesseJosephKnox) reported
@TDAmeritrade, I bought 500 shares of a name yesterday for $18.4400 per, but you are showing my basis as $19.6628. I did not avg. in; I made one purchase. It shows this incorrect buy info. on every interface I have for you, including @thinkorswim. This is not okay—please help. 🆘
-
Divyajot Sandhu
(@DivyajotSandhu) reported
@TDAmeritrade I keep getting the "Custom must have Number 2" error when i try to write a Covered Call
-
Darth Mf Vader
(@WallstreetTaker) reported
@TDAmeritrade my ******* limit didn’t fill wtf . U guys are a ridiculous I have 100s of trades recorded not getting filled . And stops getting filled lower by a big spread when there isn’t a spread .
-
Daniel Sermersheim
(@DLSermersheim) reported
Thank you @TDAmeritrade for fixing your app so anything up shows green and down red. The whole has to move $0.05 to get a color was ludicrous.
-
Andrew Riley
(@_happyKC) reported
@TDAmeritrade sure next time I have 45 min+ I'll give it a spin. You need better messaging for what is causing login issues. If my account is locked it should tell me that. It tells me nothing after entering a security question and using the text code just sends me back w/ no detail.
-
Jim Merchant
(@JMerchant01) reported
@tdameritrade It would be great if your app didn't regularly stop working rught before the market opens. Fix your servers!
-
Trader Joel
(@Trader__Joel) reported
@TDAmeritrade @TDAmeritrade I waited for 3 hours today to get support to place a covered call, but by then the price and order I wanted was gone. I really don't understand these restrictions on covered option trades in $RKT it's very frustrating. When will these be lifted?
Check Current Status