TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brooklyn, NY 2
Chicago, IL 2
Los Angeles, CA 2
High Point, NC 1
Youngstown, OH 1
Fort Worth, TX 1
Oklahoma City, OK 1
Boardman, OR 1
West Des Moines, IA 1
Laconia, NH 1
Acworth, GA 1
Honolulu, HI 1
San Antonio, TX 1
Palos Verdes Estates, CA 1
Denver, CO 1
Sun City West, AZ 1
Fresno, CA 1
Kailua, HI 1
Sonoma, CA 1
San Diego, CA 1
Decatur, GA 1
Singapore, Central Singapore Community Development Council 1
Midlothian, VA 1
Zürich, ZH 1
Frisco, TX 1
Las Piedras, Departamento de Canelones 1
Dallas, TX 1
Lancaster, PA 1
Zionsville, IN 1
Rockville Centre, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • rajesh_poola Rajesh Poola S (@rajesh_poola) reported

    @TDAmeritrade Did all of those and I use chrome as my browser still have the same issue Have reached out to TD Ameritrade help desk twice on this issue and have registered complain yet the provlem still persists

  • TillyQuetzal Tilly (@TillyQuetzal) reported

    @DukeDiligence @TDAmeritrade 2-4 weeks? Fidelity took 2 days. @TDAmeritrade this is the 21st century and half to or up to a month is too long. It's not a process problem, its a leadership issue.

  • bbymae 💎Jaime.Blue💎 (@bbymae) reported

    @PTradeaway @Cryptopia33 @TDAmeritrade Seems like that lawsuit is going really well for them so far regarding the halt on buying in Jan. I guess we'll have to see if they want to **** around and start a whole new set of litigation. Lol ******* hope not!

  • GypsyWicked WickedGypsyTricks (@GypsyWicked) reported

    @TDAmeritrade @DukeDiligence Hi, TDA, how can we be sure that it isn't a problem of you guys not really having purchased shares for us? How hard is it to type in account numbers to send them over manually? This looks like we don't really own any shares and now your backlog is that you guys have to buy them..

  • moe96194528 moe (@moe96194528) reported

    @TDAmeritrade why is there 2 different prices shown with $AUNXF? Is it a glitch?

  • MachewWV Machew (@MachewWV) reported

    @StonksBatman @TDAmeritrade wtf is going on here? You better not screw me over in the #MOASS.

  • Thoughts_NJ Katie (@Thoughts_NJ) reported

    For anyone having issues buying $zicx with @etrade you can call and place your order over the phone (they waived the fee for me) Since it just recently became pink current the change is still being processed. No problems buying online via @TDAmeritrade

  • evislupeRaruaL 𝓛𝓪𝓾𝓻𝓪 '𝓜𝓪𝓭 𝓔𝔂𝓮' 𝓜𝓪𝓬 𝓥𝓮𝓷𝓸𝓶𝓸𝓾𝓼 (@evislupeRaruaL) reported

    @TDAmeritrade Saying ‘yes’ to this would surely cause the slow, withering death of my wretched soul, and that's just not acceptable.

  • InvestorZha Zhanae (@InvestorZha) reported

    Ok. I’m over E*Trade. @etrade keep on messing up my deposits and I’m trying to stack more $TGGI while it’s on sale. Customer Service SUCK, and no option to live chat. I’m moving everything to @TDAmeritrade 👻🤝

  • JoeyBarbi3ri Joey B (@JoeyBarbi3ri) reported from Boston, Massachusetts

    @TUNA625 @TDAmeritrade Ok, my company has some facilities down there. Lets talk this week bud, I would LOVE to help you.

  • risk_adjusted Risk Adjusted (@risk_adjusted) reported

    @TDAmeritrade Your 2 factor text system has been broken for 2 days, but texts from Etrade work just fine

  • StonksyMcGoo Cray⭕la ⭕blongata (@StonksyMcGoo) reported

    @Cryptopia33 @TDAmeritrade Damn i was thinking of doing the same today since TD is taking so long to DRS my previous request

  • compressionSQ Atticus (@compressionSQ) reported

    @TDAmeritrade The 23 year olds at the help desk were not much help.

  • ModusOperandi85 Modus Operandi (@ModusOperandi85) reported

    @TDAmeritrade 5 week processing for an oOutbound DRS submitted on Oct 5th?? 5 weeks?? Anyone know if this is worthu of filing a complaint/report with SEC or subsequent Gov agency??

  • amalo60 alvaro (@amalo60) reported

    @TDAmeritrade hello my name is Alvaro Sanchez Malo, I forgot my user ID and my password of my count. I need Your support for recovery both. Thanks

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