TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
-
Gerald O'Patrick
(@Gerald95051) reported
from
Redmond, Washington
TD Ameritrade and Schwab have consummated their merger, and unconcerned about service, they closed the branch in my city and expect me to go to downtown Seattle if I want to visit an office. Not sure I’ll keep that account. @TDAmeritrade @CharlesSchwab
-
Tyler May
(@tylermay_23) reported
from
Wymberly-On-The-Marsh, Georgia
@CMS_MOAM @TDAmeritrade They’re apparently having maintenance on their servers... right when the market opened
-
Samantha Boomer
(@Samboomer1) reported
from
Lake Mary, Florida
Nothing like a Monday morning where @RobinhoodApp and @TDAmeritrade both down. #Robinhood removed money from account but didn’t execute order and stock is going up. 😩
-
Tim McBreen
(@tim_mcbreen) reported
from
Naperville, Illinois
@TDAmeritrade Really the best? TD Ameritrade allowed me to get a SEC “good faith trading violation” today. Do other trading platforms have similar issues. I would expect platforms would validate a legal trade before accepting it. Might be time for a new platform. At least for me.
-
Ijeoma
(@IjeNaija) reported
from
Dallas, Texas
TD Ameritrade having a glitch all morning and freezing up. I bought additional 10k shares of AABB. Somehow it was sold and I have a day trade warning on my account when I didn’t sell anything @TDAmeritrade y’all need to fix this ASAP
-
SAMANTHA SCARLETTE
(@SammiScarlette) reported
from
Manhattan, New York
. @TDAmeritrade my stock went from $7.03 (when your platform froze 25 mins ago) to $7.50 (thanks to @RobinhoodApp ) and is now down to $5.20 ...
-
Sean Clifford
(@seancliff14) reported
from
State College, Pennsylvania
@Jmise54 @Fidelity @TDAmeritrade great platform + reliable customer service on TOS
-
DR A VENKATA RAMANA
(@DrAVRamana) reported
from
Hyderabad, Telangana
@TDAmeritrade can i email the documents ? Or is it mandatory to fax or mail them ? Kindly help.
-
Stephen McLean
(@sfm_42) reported
from
Phoenix, Arizona
Come on @TDAmeritrade FIX your app!!
-
Tyler May
(@tylermay_23) reported
from
Wymberly-On-The-Marsh, Georgia
@TDAmeritrade fix yourself!
-
Tim McBreen
(@tim_mcbreen) reported
from
Naperville, Illinois
@TDAmeritrade Had an issue today where my watch list suddenly disappeared along with all my positions in the dashboard and account view. Positions came back but not the watch list. Any ideas? I am using 6.15 mobile app. Thanks
-
Tim McBreen
(@tim_mcbreen) reported
from
Naperville, Illinois
@TDAmeritrade I’ve already had it reviewed by support team. They pointed out that I sold a stock too quickly after I bought it not allowing enough time for cash settle to occur. This was a quick buy/sell due to a fast price change. Nothing warned or stopped me from performing trade.
-
Rob in the 21O
(@Robinthe21Ou) reported
from
Converse, Texas
@BillisKing @TDAmeritrade @cdmohaf ... think they are all down ....
-
Edward
(@great1662) reported
from
Brooklyn, New York
@TDAmeritrade I can’t log into my acct on website or app is there a problem?
-
Christopher Somers
(@phillyrealty) reported
from
Philadelphia, Pennsylvania
@TDAmeritrade is mobile app down ? #tdameritrade