TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Rancho Cucamonga, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Ya boy Hannibal
(@DrLecterTrades) reported
Earlier today I called @TDAmeritrade about opening a new account question. I was told by a representative to Google it. Then he laughed. Great customer service.
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The Rev
(@TheRevDC84) reported
Question // Does @Fidelity charge anything for OTC trades? It looks like they don’t but want to be sure before I pull all my @TDAmeritrade accounts. Way too many issues and way too often.
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Cliff Dorfman
(@cliffdorfman) reported
Hey @TDAmeritrade problems with trades. 50 min wait times to speak with client rep and @thinkorswim working like it was invented in 1999. What’s going on?
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Keyshaun
(@Keydiddy10) reported
@TDAmeritrade I have not been able to log into my account now for days I keep trying to call but the whole times are about 2 hours and there are no out of there with you and get a call back. WTF!
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Wcclubchamp
(@wcclubchamp) reported
@TDAmeritrade “Partially incorrect.” I am glad mine was fixed, but to say people’s accounts that dropped $25-300k is “partially” an understatement. Tell the IT team to get their **** together this is the 2nd time in a few weeks that this issue has occurred
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DOLYSMOKE
(@dolysmoke) reported
@cadecunninghamc @notoriousalerts @TDAmeritrade did they fix your balance?
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cookstock
(@cookstock2) reported
@TDAmeritrade waited for 1 hour and 26 minutes to be told the department I needed was closed and to call back tomorrow. WTF?!
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**** Life
(@SpacLife) reported
.@TDAmeritrade your balances and dashboard sucks. Wrong everyday. Mixes up cash +/- as gains. Wtf?
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cookstock
(@cookstock2) reported
@TDAmeritrade TWO HOUR Wait for customer service! Your entire company should now their heads in shame! This is other people’s money. I am taking my cash to another broker ASAP. Garbage!
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TasteeFoam
(@FoamTastee) reported
@TDAmeritrade sucks. Horrible customer service. 2-3 hour hold times. Email response is delayed and they will not provide call back service. Markets move at the speed of light and #TDA is molasses.
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Taylor Jew
(@taylorjew) reported
@TDAmeritrade how can we fix my login issues on TDA but I can login just fine on thinkorswim? Help! Need to fund account!
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Nehal Panchamia
(@nehalpanchamia) reported
@TDAmeritrade - Worst New Account Management Team. I have been waiting for my account to open for over a month now. Opened @WebullGlobal account under 10 mins and started trading in 1 business day.
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Jackson
(@Jax_Hole) reported
@TDAmeritrade I received a tax doc yet didn’t make a sale. Why is a loss being reported? Need to understand but can’t get through on the phone. Please help.
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Chase D.
(@chaydaw) reported
@triperation @TDAmeritrade @The_Real_Matt_R I mean this is beyond ridiculous. Can’t get anyone in customer service. Can’t trade. Unbelievable.
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let me
(@letmebust) reported
@TDAmeritrade @southerntrader7 Wtf Ameritrade! It said I was on potential call alert when I have money deposit in my account and I had to sell my stocks thinking I was negative all cause you guys can’t fix your ****!
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