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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • ZoquierNicole
    NICOLE ZOQUIER (@ZoquierNicole) reported

    @TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.

  • meyers_oh
    Meyers (@meyers_oh) reported

    @satymahajan @TDAmeritrade @thinkorswim Fidelity was bugging out with my fills all morning. Made it out but damn.

  • george_manasses
    George Manasses (@george_manasses) reported

    @TDAmeritrade That's odd, considering the error is not occurring with other securities.

  • SarahDa81344185
    Sarah David (@SarahDa81344185) reported

    @Giannijojo @TDAmeritrade It was unbearable and It’s really sad how this things do happen after numerous appeals to the support team and nothing was done until I came across @astra_trix support team and it was fixed completely the ré are best you will ever have

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • Sullyrecruiter
    David Sullivan (@Sullyrecruiter) reported

    I needed a corrected tax form to complete my taxes I called 10 days ago. @TDAmeritrade told me they’d mail it probably 4/10…taxes are due 4/15!! Bravo, great customer service.

  • sziehr
    s (@sziehr) reported

    So hey @TDAmeritrade your site is hard down.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • MotorCityTweet
    Motorcity (@MotorCityTweet) reported

    @TDAmeritrade @CharlesSchwab If Charles Schwab will FORCE FULLY move my TD Ameritrade stock portfolio to CS then I WILL MOVE my assets to other BETTER platform than CS. CS is JUNK. TD Web Platform is ONE of the BEST in the world. MOVE CS users to TD and NOT TD to CS. STUPID DECISION by CS management.

  • lostmarxbrother
    Tonie Garcia (@lostmarxbrother) reported

    @Schito_74 @TDAmeritrade @TDAmeritrade refused to refund after their last outage/glitch

  • IonM57
    IM (@IonM57) reported

    @beefwellingtoni @TDAmeritrade I have puts on SBNY. Stock and puts are halted. OCC has issued ruling 52110 for SBNY on March 13 2023 but TD Waterhouse is claiming that they can not exercise the options and they are worthless. What can I do? Please help

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • traderterrain
    Landry (@traderterrain) reported

    @InflationExpert @TDAmeritrade Ran a tracert and found that I was hopping through Singapore before routing back to TOS servers. Network engineer is looking into. Figured it out by jumping on my Verizon hotspot and the tracert didn't go through Singapore.

  • GoAndDo1037
    ~Nick (@GoAndDo1037) reported

    @TDAmeritrade @TheVineetKhanna You cannot even directly answer a customer question. That is pretty pathetic.

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