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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTradingDesk1
    J.P. (@TheTradingDesk1) reported

    Yikes. #Thinkorswim is meltding down on people. @TDAmeritrade @thinkorswim Little help?

  • 786fib
    Joseph (@786fib) reported

    @satymahajan @TDAmeritrade @thinkorswim TOS is awesome when it works correctly and total dog **** when it doesnt. Most issues are first 30 minutes of trading. I go calling the helpdesk and as always didnt see anything wrong. Their PFOF any broker that participates in PFOF you will see these types of issues.

  • jeffvietri
    Jeff Vietri (@jeffvietri) reported

    @trader_bearded @TDAmeritrade @thinkorswim are you working on this issue? Pretty dangerous for your users.

  • opd6799
    opd (@opd6799) reported

    @DanielMandia2 @AlderLaneEggs I need some help here guys if it all possible. @TDAmeritrade has put me in at $300 margin call and Forcing me to do a wire transfer to cover it. I am away and the nearest branch is 1000 miles away. I was just told my account will go into collections

  • SkipTreadwell
    Clarence is Corrupt AF (@SkipTreadwell) reported

    @TDAmeritrade Your whole system was down and you didn't know it? It wasn't a WiFi/Mobile problem, it wasn't a modem or router problem. Talk to your customer reps and your tech guys. They know.

  • Popcorn898
    Popcorn89 👩🏼‍💻📚📈📉📊📓 (@Popcorn898) reported

    @satymahajan @TDAmeritrade @thinkorswim agree. same problem. WTF

  • mjfrecruits
    MJF Football Recruiting (@mjfrecruits) reported

    @TDAmeritrade some things not working on your trading platform or thinkorswim. Specifically % movmement in stock-which is very important to some. Any feedback ETA on this ?maybe in future be proactive tell clients it’s not working

  • ToofTony
    BulletToothTony (Parody) (@ToofTony) reported

    @tradeandfade @TDAmeritrade WTF??? I'm suing!

  • TheVineetKhanna
    VineetKhanna 🇮🇳 (@TheVineetKhanna) reported

    @TDAmeritrade @CharlesSchwab Team - Just trying to test a strategy in the simulated trading account but seems like E-mini futures is not getting updated with latest prices ? Can someone please look into this and fix it ?

  • SarahDa81344185
    Sarah David (@SarahDa81344185) reported

    @Giannijojo @TDAmeritrade It was unbearable and It’s really sad how this things do happen after numerous appeals to the support team and nothing was done until I came across @astra_trix support team and it was fixed completely the ré are best you will ever have

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

  • sziehr
    s (@sziehr) reported

    So hey @TDAmeritrade your site is hard down.

  • batman_1337
    Batman_1337 (@batman_1337) reported

    @satymahajan @TDAmeritrade @thinkorswim Had similar issues, was a nightmare closing out the positions

  • hlopez_
    Hector Lopez (@hlopez_) reported

    Hey @TDAmeritrade TOS is not showing positions and I had to attempt to close positions due to your issue.

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