TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
Klamath Falls, OR 2
Brooklyn, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonJoder Jason Joder (@JasonJoder) reported

    @TDAmeritrade customer service is terrible 90 minutes to talk to someone? Over 60: minutes 6:30 am I hope @CharlesSchwab knows what they are doing

  • cg2k_ Chris Gallego (@cg2k_) reported

    @TDAmeritrade hello what is fastest way of getting some help putting in a simple trade? I am getting an error message that says INVALID STOP LIMIT TRADE: ACTIVATION PRICE IS INVALID

  • AsherAllweiss Asher Allweiss (@AsherAllweiss) reported

    Maybe I'll actually hear from @TDAmeritrade after waiting on hold for almost an hour today, not getting through to customer service, and finally getting my login and being told by the automated system it is invalid #whatajoke #tdameritrade #garbage

  • EarnedKnowledge Earned Knowledge (@EarnedKnowledge) reported

    @TDAmeritrade #TDAmeritrade has no customer service. Phone wait this morning is 50+ minutes. Not even a large vol. day. And they want to know why @RobinhoodApp is stealing their customers by the thousands. Morons.

  • Rowzzay1 Rowzzay RipZ (@Rowzzay1) reported

    @TDAmeritrade has had my tax document ready for over a month now . @RobinhoodApp y’all need help

  • aaronitallout Aaron Von Seggern (@aaronitallout) reported

    @TDAmeritrade my account is limited to liquidations only. Please help

  • AsherAllweiss Asher Allweiss (@AsherAllweiss) reported

    Hey @TDAmeritrade you say your customer service is so great?? I have not received an email response in 3 days, I got my account login and pin a week late, and now I cannot even login because it says it is not valid....so much for good service #crapservice #CustomerExperience

  • rpaulseymour rps (@rpaulseymour) reported

    @TDAmeritrade I cannot for the life of me figure out how to get email notifications when I get messages in the messaging center. I thought my IRA rollover was underway, and just now found an urgent message. Help? How to get emails when I get a new message center message?

  • JedPetersonMD Jed Peterson (@JedPetersonMD) reported

    Everyone who has experienced poor service from @TDAmeritrade should submit complaints to the @FTC

  • BrianD1010 Brian (@BrianD1010) reported

    @TDAmeritrade sucks *****.... the worst customer service ever.

  • Andrew_DK AndrewDK2x🦡🌈 🙌🏼the☀️ (@Andrew_DK) reported

    @businessinsider @TDAmeritrade @StephanieKelton The solution is not “get teh guvmunt out of muh way”, Joe The solution is MMT, lean it

  • VCURamFan1 RamFan1 (@VCURamFan1) reported

    @todd_harrison Would have done same but I get my hand smacked if I day trade w/@TDAmeritrade and I'm not selling anytime soon, so I just bought from 18.50 down. Those🍅🍅🍅 are just to damn good!

  • shahul_aslam Shahul Aslam saleem (@shahul_aslam) reported

    @TDAmeritrade I want to open a brokerage account how to do that?please help me

  • JustforTrading4 Just for Trading (@JustforTrading4) reported

    @retiredby29 @TDAmeritrade Just remember, now that your trading with the big boy brokers @TDAmeritrade charges fees for OTC $6.95 per buy order and $6.95 per sell order, and .65c per option contracts buy/sell, buying shares on Nasdaq/NYSE are commission free, but the fees are worth it for the quality 💯🤙🏽

  • sreyak11 sreyak (@sreyak11) reported

    @TDAmeritrade please help me with my trading account, its not working!!!

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