TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Georgetown, TX | 1 |
| Punta Gorda, FL | 1 |
| Houston, TX | 1 |
| Danville, CA | 1 |
| Edison, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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looking4value
(@noob_tradR) reported
I called @TDAmeritrade this morning to inquire about $PSTH, their rep said there is no issue with trading on a foreign exchange and they trade in warrants and rights all of the time, all green lights.
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Loni Reed
(@LoniRee93510468) reported
@TDAmeritrade who do I contact about a legal matter or someone in media relations or corporate headquarters . All I can find is a general customer service phone number
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Frank Sanders
(@fsanders) reported
Hey @TDAmeritrade i’m trying to update my phone number so I can update my address. The issue is you have my phone number set to 9999999999 and I need to verify using a call or text. Well that won’t work. Please advise.
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Smothered Brothers
(@Smotheredbros) reported
@TDAmeritrade good morning, your app for the iPhone is in a word, terrible. The charts are always a problem to view. Sometimes they don’t load, “no chart data” usually. Just unacceptable. Btw don’t want to use think or swim. I enjoy the original app.
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DeliRoyalty
(@NoNameArab) reported
@TDAmeritrade Can you have someone call me and help me get my wish stock back
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cowrietrading
(@cowrietrading) reported
@TDAmeritrade 1st, thank you for your reply, however, spare me your useless empathy. You have just sent me down the same path which has proven to be ineffective. Do better. Enjoy your day, I hope you can be of better service to other customers.
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The World Of Tesla
(@WorldofTesla1) reported
@seyedoption If you’re on TOS it always shows me the incorrect level 2 on options. @TDAmeritrade is terrible.
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Ryely Laurence
(@comedianRyely) reported
@mattkrantz Woke up this morning and couldn't place a trade on @Vanguard_Group app. Called cust. Service, no help at all. Moving to @TDAmeritrade. #unprofessional the app looks like it's made for a 7 year old!
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Hazvinei Mugwagwa
(@HMugwagwa) reported
@traderA_B @TDAmeritrade So so bad
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John Reiter
(@JohnRei33371552) reported
@TDAmeritrade stop tweeting and fix your alerts at the open..... been a problem for MONTHS
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The Trading Club
(@StockFanatic786) reported
@TDAmeritrade @thinkorswim Just a reminder of them having the worst customer service. Their constant habits include: - blaming the customer - not valuing them
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Jim Bosse
(@JamesLBosse) reported
@BeachGuyTrader @TDAmeritrade That was my worry. I have a very large hedge position for all my money outside of my current portfolio. Would hate to have some bad market price get me a margin call
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Max Erickson 🇺🇸🇺🇸🇺🇸
(@erickson_max) reported
@TyWoosley23 @TDAmeritrade I use ETrade. No problem. Can buy anything except CE (Caveat Emptor) NAS/NYSE free. OTC $6.95 even foreign is $6.95.
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John Reiter
(@JohnRei33371552) reported
@TDAmeritrade I speak to them once a week and they continuously tell me “we know about the issue and there is no ETA on a fix”. For months.
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bryan
(@bryan69233269) reported
I wish @TDAmeritrade would have helped me when i couldnt exit positions today due to “a Philadelphia exchange problem”. Was just asking for a fee refund since I could not get out and lost money. Terrible customer service.
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