TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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PennyStalker01
(@PennyStalker01) reported
@iamsarzi @TDAmeritrade @SEC_Enforcement If you hate offerings, you gonna hate playing big boards! Only shooting yourself in the foot bashing your own stock. No worries here. Short squeeze will be fun on a 2m float. No reason it should be under $6. I'm just averaging down on dips.
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***** Stonks Investor 🤠
(@honkystonks) reported
Wow. @TDAmeritrade restricting their users from writing “Sell to Open” covered calls on certain stocks like $AMC .... How this makes sense to me? I will never know. In fact, it sounds like THEY don’t even know. Please fix this issue ASAP. Huge turn off as a long-time user.
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Investing Father
(@baba_yat) reported
@TDAmeritrade how can a company only present a phone number as the way of communication with customer service? What if your client is deaf and mute?
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Ryan Crandall
(@RyanCrandall14) reported
@TDAmeritrade your customer service is garage. Been waiting a month to get my account set up. This morning I was told everything was cleared after being on the phone for an hour and 45 mins...still can’t log in. What a joke #tdameritrade
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Self Sufficient Capital
(@Coleman4Nh) reported
@TDAmeritrade I am inches away from pulling my account. 1 hour and 30 minute wait to resolve an issue your staff said was clear? This on top of restricted trading is absolutely fascinating as to why I am still a client of yours... Some reason I stuck it out while others pulled.
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Jake DaRosa
(@jaked218) reported
@TDAmeritrade what’s going on here! I have no balance in my account?? #terrible #takingmymoney #gamestonk
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Lexicos
(@lexicos) reported
@TDAmeritrade Worst customer service! 1 hour hold time for a week now.
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Robert Kligman
(@robert_kligman) reported
Very disappointed with Service and System @TDAmeritrade Been in Margin for 6 days due to History Glitch. Showing negative balance and account locked. Would appreciate some assistance in a more timely manner. Very frustrated and concerned. #tdameritrade
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Stockcash
(@Stockcash3) reported
Anyone ever have a cash debit call alert come up on their TD Ameritrade account? I sold an entire position of Apple to fill my cash bud issue is still not resolved @TDAmeritrade
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Chazz Reinhold
(@DeageloVickerrs) reported
@TDAmeritrade I've been waiting for hours to speak to support about an unknown account restriction. Can someone please help?
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Dan
(@BullishDanny) reported
@TDAmeritrade And we are glad to help !! Here’s a number to call and wait on hold for two hours. hahaha... we are gonna throw reps at you, each with wrong unhelpful information. At the end we are going to tell you to go find the missing money urself!👍
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Drip Gaines
(@jay_nodollasign) reported
@TDAmeritrade why can’t I sell or reduce positions? It keeps giving me an error message.
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jennifer saba ✨
(@1JENSABA) reported
@TDAmeritrade There was a MAJOR glitch today for me and others.....waiting as patiently as possible for it to be fixed! There should be no delay!!!!!!!!!!!
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Tom Collins 🇬🇧🇺🇲🤠
(@tomjcollins85) reported
@TDAmeritrade - I faxed over my documents on 02/03 to support a new account request, but I've yet to hear back. Is there someone who can check the status for me? :)
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Will 🎯
(@willoptions) reported
I've been unable to trade all week due to @TDAmeritrade's clearinghouse issues. Looks to be fixed now - so I'll be back on it next week. Hang tight 😎