TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Guiliotis
(@Docstrnge) reported
@AngryRed316 @TDAmeritrade put a trade restriction on my 15 y/o acct over FINRA suitability questions not on file. No warning. I found out when I tried to buy a stock, which ended up gaining 30% the next day. Customer service failed to resolve the issue for 3 days and refuse to compensate me
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Unknown
(@nottthe1) reported
@CrocodileOTC @TDAmeritrade TD and SEC are doing the best thing for traders. So much money will be moved to certain tickers allowing them to run more. Adults or not, humans are a bunch of morons. Best to help them out a bit.
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Sadba
(@iPhone_Said) reported
@CrocodileOTC @TDAmeritrade These companies are making stupid decisions. They're going to lose a lot off clients. Ending up loosing million of incomes.
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SniperTradesOTC
(@SniperTradesOTC) reported
@Samuelj733 @TDAmeritrade Shutting down trading in a lot of tickers early before the September deadline and let people know about very poorly.
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ZekeboyLivesAgain
(@ZekeboyA) reported
@nhparks @TDAmeritrade they are literally the worst broker I've ever had.
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Outnumbered Dan
(@Outnumbereddan) reported
@jsmithxc11 @etrade @TDAmeritrade I have etrade. Excellent customer service. A human on the phone minutes usually.
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Anderson
(@RockeredTodd) reported
@Grndizer2 @GraniteGods @TDAmeritrade Commission-free OTC trades would definitely help preserve some of TDA’s integrity. Seriously, nearly $7/trade? Don’t push this client-centered “proactive” narrative, TDA, as you just did while collecting such baseless fees from those clients.
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Benzilla6
(@Benzilla44) reported
@TinutLuvJ @ResearchRowInc @TDAmeritrade Ah, no problem admitting when I'm wrong that does seem shady. It must be noted, though, that those screenshots are cropped in a semi suspicious way
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SniperTradesOTC
(@SniperTradesOTC) reported
@unclejoe33 @TDAmeritrade I use ETRADE, they have been having their own issues with their platform especially level 2. But none for awhile now that I think about. Usually no problems buying anything either
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Dustymuffin26
(@dustymuffin26) reported
@TDAmeritrade @sesh1one You are forcing people to liquidate stocks by pushing the deadline up more than a month. As a customer of @TDAmeritrade I am very disappointed in your decision to move your deadline up and will not honor the SEC deadline. You limited GME and AMC purchasing. And now this do better
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SniperTradesOTC
(@SniperTradesOTC) reported
@ITrader239 @TDAmeritrade Shutting down trading in a lot of tickers early before the September deadline and let people know about it very poorly. Never have use TDA but it is the reason for a lot of red out there this week.
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Steve Guiliotis
(@Docstrnge) reported
@DanielM36809164 Yeah, @TDAmeritrade is fine until something happens, like an egregious service failure and you need priority assistance. You'll make endless calls to customer service that accomplish nothing They will not even compensate me a single free trade for this debacle. Tough ****, Steve!
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ResearchRow
(@ResearchRowInc) reported
@TDAmeritrade This is how you do it. Inform but don't restrict. E*TRADE will require customers trading any OTC security after mid-July to complete agreement prior to placing any new orders for OTC securities to help ensure they are aware of the risk that their securities may become untradeable
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TampaMan
(@TampaWatcher) reported
@jsmithxc11 @etrade @TDAmeritrade ETrade user for 20 years, no issues. They do not allow buying of dark ☠ otcs. Execution is quick.
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Steve Guiliotis
(@Docstrnge) reported
@AngryRed316 @TDAmeritrade My ability to buy locked for 3 days instead of 1 because Incompetent customer service couldnt input my data properly and a refusal to compensate me in any way. Just "sorry". All they had to do was contact me in the first place. Atrocious customer service.