TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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DiamondStocks
(@Diamond_Stock) reported
@Briceoak @TDAmeritrade Seems to be spotty issues. Probably depending on what servers we are connecting to or something IT related. Im east coast. Could be MANY different things, sadly they are not transparent
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Brice Richmond
(@Briceoak) reported
@Diamond_Stock @TDAmeritrade Understand, but do not understand why I am not having issues??
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Mikee
(@dejamike) reported
@TDAmeritrade ZJ, if I called again, am I going to get blamed again for your platform issues? I don’t feel like getting talked down to again on this beautiful Friday morning.
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TRADER BB
(@investor786786) reported
@TDAmeritrade Its so slow fix this ****
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Toshi Satoshi (LuNaSystems)
(@ToshiSat0shi) reported
@TDAmeritrade Please fix your site, unable to make any trades.
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lextrader241💥
(@lextrader241) reported
Anyone experiencing super lag on @TDAmeritrade Thinkorswim Platform today? Its very slow and pausing.
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Jgmoney
(@Jgmoney9) reported
@TDAmeritrade I just finished speaking with customer service about accessing my account and they said their hands are tied...im a day trader and I still haven't been able to access my account since the open of the bell and I'm losing money. All I get as a response is a "sorry".
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Mike Hatem
(@OMGsuperHAX) reported
@MoneOnMy_Noggin @TDAmeritrade "we are aware there were problems at that time. Try again later when we have made a statement" then when you call them back they say "you didn't act quick enough"
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pemdasi 🖖💜🤍🖤
(@pemdasi) reported
@TDAmeritrade @Sharp_Shooter17 It's now after 10:35 AM EST and your site is still down.
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DiamondStocks
(@Diamond_Stock) reported
@Briceoak @TDAmeritrade Laggy data, orders dont process or even show up as entered, charts dont load. Website was completely down wouldnt even open. I had one order go through on mobile. Seems to be spotty per account.
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Stanley
(@Em69Got) reported
@CCMbuilds @TDAmeritrade happens all the time, and not just a brief outage , this will go on for hours, they never fix it
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Stanley
(@Em69Got) reported
@TDAmeritrade site crashed again! Are you ever going fix this repeated problem??
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Brice Richmond
(@Briceoak) reported
@Diamond_Stock @TDAmeritrade I use ToS. No problems today here??
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Mike Handler
(@mayerhan) reported
@TDAmeritrade TD app not working properly today.
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Jgmoney
(@Jgmoney9) reported
@TDAmeritrade I just finished speaking with customer service about accessing my account and they said their hands are tied...im a day trader and I still haven't been able to access my account since the open of the bell and I'm losing money. All I get as a response is a "sorry".