TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@uphillmarket_) reported
@TDAmeritrade You have a bug in the Matterport $MTTR stock chart. History of the chart only goes back to just before August. Doesn’t show any further back. Please fix. It’s been like this for months. Very frustrating
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A
(@DCRando2020) reported
@TDAmeritrade Account login is down via iOS app. v6.24.1
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Andy B
(@shadeofwhitesno) reported
@TDAmeritrade you guys need to fix your platform. Way too many glitches especially when you randomly remove stop losses or prevent users from selling their positions
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Matt
(@The_Real_Matt_R) reported
@TDAmeritrade @CharlesSchwab If you sent automatic surveys out to every customer that opens a support ticket on the @thinkorswim I think you'd be surprised at how much negative feedback you would get. It should provide some hard insight into how worthless they actually are.
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The Poké Person
(@ThePokePerson) reported
@TDAmeritrade @Hugh_Henne That's some customer support!
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Nice
(@callmebuckets) reported
@TDAmeritrade I'm having trouble logging into my account. Can you help??
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JD
(@JD_StockTrader) reported
And Duji, I buy DFCO on @TDAmeritrade, Robinhood is a terrible platform.
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James Patrick Collins
(@arborescentmind) reported
@TDAmeritrade I'm using the desk top. I can login but nothing will load. Also can't login to td ameritrade . com from my laptop nor from my phone, or tablet. Very weird. BUT, I'm visiting Cali Colombia rn so I'm wondering maybe you guys put some sort of security block thingy on my account???
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WiscoProud
(@ConnorSorenson) reported
@TDAmeritrade why can’t I transfer between accounts? I have an error message. This happens a lot with internal transfers it’s ridiculous
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Nick Marple
(@Nm121287) reported
@shagmopdog I got much bigger issues going on and can’t go through with the purchase wanted to be transparent….my 230 million shares are in limbo and no big broker is accepting them cause @TDAmeritrade screwed me over so badly and flat out lied to me
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ApopheniaPays
(@ApopheniaPays) reported
1/2 I'm so demoralized. I'm so sorry I ever signed up w/ @tdameritrade. Every single day they turn out to be worse. ALL 4 of their online trading platforms are so broken, finally had to start writing my own client. Weeks later…turns out I *CAN'T*, because, their own support said
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Digital Art Dealer Woolly
(@woollydude) reported
@Hugh_Henne @TDAmeritrade Not bad. I loose 5m a day and don’t even blink anymore
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Terrance Austad
(@terrance_austad) reported
@TDAmeritrade @SLewicky_TDA I am having trouble with my futures report in the am it have not moved off of the Wednesday morning numbers. Ideas?
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KristynAlexis
(@kristynalexis) reported
.@TDAmeritrade how come everytime I call customer service I always get what sounds like Caucasian men? Do you have any other representation at your organization in customer service? Like in all the years I’ve been with you I can’t recall anyone ever sounding different.
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ValTrifonov
(@val_trifonov) reported
@TDAmeritrade I paid ypu 6800$ in comms to be trapped in a trade by you, and lose 30k$ after trading my acc. Up tp 40k$ from 20k$ at the end of 2020-start of 2021. You are a corrupt brokerage firm that belongs in jail for restricting customer trading activity midtrade. Period. @SECGov
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