TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • bcloud Fernando (@bcloud) reported

    @thinkorswim @TDAmeritrade When can we expect a native Mac app? The current app is an abomination, buggy as hell, a bad port from Windows I imagine. Can't have a buggy app to do trading!

  • _4O ɹnoɟ 🏁 (@_4O) reported

    @TDAmeritrade customer service is the worse wtf

  • Nyc1Simone Simone💎 (@Nyc1Simone) reported

    @TDAmeritrade Have you considered paying overtime or hiring more help for the first 4 months of the year? I am on hold for an hour and a half for customer service! And no I cannot use the virtual self serve features.

  • JohnSalutare John Salutare (@JohnSalutare) reported

    @TDAmeritrade your chat customer service is just as bad as all the rust

  • Benny_Nerplets Mark Chapin (@Benny_Nerplets) reported

    Took 10 days to do an internal Roth conversion at @TDAmeritrade . Guess the lack of trading fees has really impacted service. Anyone have trading platform recommendations that can do it say, by the next business day?

  • trader_patriot NYCDude... (@trader_patriot) reported

    @TDAmeritrade @BrysonTrades I am having an issue with TOS, I waited an hour on hold, got transferred, and call dropped, I emailed, am using live support-nothing HOW CAN I GET HELP FOR THE ISSUE FREEZING MY TOS several times a day?????????????

  • meat1079 meat1079 (@meat1079) reported

    @TDAmeritrade it's a stupid bot. i want to talk to a HUMAN. i have a simple question

  • smalduc SD (@smalduc) reported

    @TDAmeritrade What is going on with Vizsla!? 2 days and no access to my shares. 2+ hours on the phone to your "help line" was more than a waste of time. This company changed its name, the new symbol is actionable, why has my account not been updated?

  • maxthecat123 max (@maxthecat123) reported

    @TDAmeritrade I have some stocks from 2000. As the stocks split etc. merge I buy new ones. Very hard to keep track of capital gains. Ameritrade might not even have records. Any recommendations of app that will help me speed up process

  • HumbleLearner69 HumbleLearner (@HumbleLearner69) reported

    @fcp851 I have the same bull **** happening to me. Did you call @TDAmeritrade and complain?

  • 1000DOLLARSUSHI lake city quiet pills (@1000DOLLARSUSHI) reported

    @TDAmeritrade I think my son changed all my app settings to red. How fix?

  • dino_silvestri Dino From the Internet ツ (@dino_silvestri) reported

    @TDAmeritrade nice text support. Not.

  • Sarge1234567 4 Aces (@Sarge1234567) reported

    @alphadip3 @TDAmeritrade Same here @TDAmeritrade why are you STILL not accepting COVERED call option sales on $AMC, which is back down to quite plausible levels? Still a "hard to borrow" stock? I want to sell calls against my position. What gives?

  • JohnSalutare John Salutare (@JohnSalutare) reported

    @TDAmeritrade what customer service?? How can you have a 1.5 hr hold time???

  • BrittBoucher824 Brittany Boucher (@BrittBoucher824) reported

    @TDAmeritrade can someone please contact me in regards to changing my address on my account? It won't let me do it online & I've spent a few hours now trying to call with no one picking up your customer service line. Please PM me so we can get this fixed. Thanks!

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