TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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NV1
(@NickVitani) reported
@TDAmeritrade your mobile app is the most frustrating terrible thing on my phone. I can NEVER log in to my account in less than 5 tries. The thing crashes constantly. I tried everything. No updates to go to either.
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OS_Beaver
(@OS_Beaver) reported
@TDAmeritrade Unable to search for $BFI (Burger Fi) in order to place a trade for it. Please fix. Had to do workaround with existing position to enter an order. Those who don't hold it, can't search for it to buy.
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JKReddington
(@JkReddington) reported
@TDAmeritrade @thinkorswim Terrible executions, slow fills. Like the central banks, they only care about bottom line. Do not use TD or E trade. Move on.
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RoyalHaddad
(@HaddadRoyal) reported
@TDAmeritrade @thinkorswim @CharlesSchwab How about you do us all a favor and fix TD app/website values to match what our T.O.S app/desktop app is showing us. Its been an issue for a month now. Thx
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Détwa
(@djdetwa) reported
@TDAmeritrade I better see no problems with the ticker change from $FEAC to $SKLZ today
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PatiencePaysOff
(@PatiencePaysOff) reported
@TDAmeritrade Your mobile app is very glitchy. Took me 5 times to log in. Once in, the app was frozen for 30 secs then seems slow. Not good. If your app doesn’t improve immediately, many will leave you to go elsewhere.
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Boahmedany
(@boahmedany) reported
@thinkorswim @TDAmeritrade The platform does not work, is there a problem?
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Elena K
(@ElenaVK) reported
2 hours of wait for a clueless representative ??? You have gotta be joking @TDAmeritrade ! Just shut it down already if you can’t take care of your customers 😡
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The Trading Club
(@StockFanatic786) reported
Td Ameritrade straight tripping today. Sold something when I was up 200 and down 200 on the sell. @TDAmeritrade why are you trash - I pay you good service fees.
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David Friedman
(@DavidFriedman3) reported
@TDAmeritrade waiting on hold for over 25 minutes trying to get access to my 529 account. Horrible service!!!
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Jessie
(@Money1601) reported
@TDAmeritrade What is going on with y’all system the information that I’m seeing on my app is totally not right. WTF!
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Dial9juanjuan
(@dial9juanjuan) reported
@TDAmeritrade @TraderBJones Yeah man! Too much trouble with TOS. I’m currently taking all my money out and splitting it between off shore broker (with fees) and Webull. Too much lag. I’ll keep my TD account open, for the charts only.
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Karl Davis
(@karld001) reported
@TDAmeritrade need some help with cost basis of a trade.
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Gary Hinchliffe
(@GaryHinchliffe) reported
@TDAmeritrade The customer service from @thinkorswim is terrible, how do I raise a complaint?
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parker yigit
(@parkeryigit) reported
@TDAmeritrade @TDANetwork you need to fix the show trades option on #tos its been glitching for months now