TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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JimS
(@JimS78482053) reported
@TDAmeritrade or 30 minutes of wait time to speak to a customer service rep? over that last 2 weeks, every time is over 30 minutes. What gives?
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Ron Stallworth
(@RonStallworth6) reported
from
Washington, D.C., District of Columbia
What ******** @TDAmeritrade you ****** up my NIO selling. Your website glitched today at market open for about 10 minutes. You owe me $700
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Honeybee0427
(@Honeybee0427) reported
@TDAmeritrade I need help that your chat bot can't understand...and your phone has a 40+ minute wait time... can you help me please?
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Brian Citizen
(@BrianCitizen) reported
@GhengisAhn @jablamsky @TDAmeritrade Appreciate that. I've had foreign service charges before, but none that big. That's the part I don't understand. It was one trade, for less than $27 total....and I was charged $15 dollars less than a week later. Is that normal?
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ZeroToA100k
(@yourrivalibe) reported
@TDAmeritrade y’all could at least off callbacks damn. 40min wait
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Nando
(@nandolara__) reported
What the hell @TDAmeritrade @TDANetwork I’ve been waiting on customer service since market open!!! #CustomerService #trade #investing
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Roach
(@AnomalousTrader) reported
@TDAmeritrade "System unavailable " just after open....AGAIN....WTF
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Takingstock614
(@takingstock614) reported
@TDAmeritrade Since yesterday My TOS does not work. It lets me login and then during loading process gets stuck on "Shared Items" I've uninstalled it and reinstalled and it still doing same thing. Please Advise?
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$Mase
(@masesway) reported
@thinkorswim @TDAmeritrade please help fix- my acct. is displaying cusip instead of $CLOV ticker, and also displaying inaccurate p/l, and mark info, etc. in Thinkorswim. Thank you.
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TheDonkeyTrader
(@trader_donkey) reported
uhg @TDAmeritrade the order page is down
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Alex Cutler
(@alexcutler247) reported
The worst thing about those who use the @RobinhoodApp are the fact of just how bad their charts are. Gives no insight as to how a stock is moving, along with no indicators... This is exactly why all of you should use @WebullGlobal or @TDAmeritrade
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Billy Dotson
(@BillyDo46266282) reported
@TDAmeritrade their piece of **** mobile app isn’t working correctly . They are a piece of **** company , can’t keep it working . Then they want to know if you would recommend them to your friends/family . I would only recommend them to my worst enemies !
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Reddoggfogg
(@reddoggfogg) reported
@TDAmeritrade @thinkorswim Just phoned support regarding the lag ongoing fun last week. Neal actually made it worse. Can't fix it. How about you put the$ into fixing it.
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ANCOLL Santosa
(@ANCOLLL) reported
@TDAmeritrade I have applied new application 3 months ago and still no response until now..so I switch to tastywork instead.. are you willing to accept new application from Indonesia? a lot of prospective traders want to trade with TOS, but with slow response, from tdsingapore, they switched
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Scotts Stocks
(@MichaelGStocks) reported
$KERN Open dip was easy $$$$$$$$$$$$$$$ if you were able to get filled unlike me because @TDAmeritrade was down🙃
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