TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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One Good Trade
(@OneGoodTrade87) reported
@Super_G_74 @TDAmeritrade Citadel appears to be the issue. I finally got through to the TD Ameritrade trading help desk. It’s a freezing / delay issue with the market maker Citadel. They’re not filling any orders and no one knows why…
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dane roney
(@daneroney) reported
@TDAmeritrade you guys let me open an options position but won't let me close it. This is ROBBERY! What recourse are you offering for this issue? I've been on hold for over an hour. Still can't sell my position. Went from green to red at this point. So ******
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savagenation
(@savagenation83) reported
@TDAmeritrade @ProfitsTaken @opxiontrader You’re always having issues with your app as well and now TOS…..Kinda sad that it’s always happening and people are supposed to trust you with their money. Soon you’ll be no better than the robinhood platform
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SunshineDreams
(@RealBee1111) reported
@jacmaxt2 @DonEnglade @TDAmeritrade LIQUIDATE AND GET YOUR MONEY TO YOUR BANKS THESE BROKERS ARE BAD NEWS. CEI COSM MMTLP AND DBGI THEY BLOCK TRADING ON THE RUN UP NOW AT COSM TO ALLOW SHORT COVER AND NO RETAIL TO LIQUIDATE. THE FRAUD AND FINRA COMBO IS TOO MUCH. BLACK SWAN EVENT IS COMING.
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One Good Trade
(@OneGoodTrade87) reported
@andrewh792 @TDAmeritrade Citadel appears to be the issue. I finally got through to the TD Ameritrade trading help desk. It’s a freezing / delay issue with the market maker Citadel. They’re not filling any orders and no one knows why…
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Dhurandar Berozgaar
(@D_Berozgaar) reported
@TDAmeritrade trading platform not working for orders, orders are stuck in pending cancel state, can’t redo orders! Cmon guys..
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John W. Rich (doppelganger)
(@JohnWRichdoppe1) reported
@TDAmeritrade @louminati5 Same here. Down over 30% on one option trade. Was green at the open, now deep red. What remedies are you offering your clients?
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Watchon
(@watchon9) reported
In TDA @TDAmeritrade i placed order then cancelled it.. from there its stuck in cancel order status - never saw that before and TDA said working on it and has this issue accross board will my order cancelled ?
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META IS THE WAY
(@Stocks_and_rock) reported
Called @TDAmeritrade this morning and it seems to me the more you ask about MMTLP the madder they get. I am always extremely polite. Yes sir, no mam, kind of person. Just weird why a customer service rep would be mad at the customer who's concerned about their money. #finrafraud
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SpecialOne
(@jkweh) reported
@JohnWRichdoppe1 @TDAmeritrade Terrible business. My account was up over 500% and now I’m giving everything back thanks to @TDAmeritrade what a joke! Switching my account to a better brokerage.
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WJS_Trades
(@WJS_Trades) reported
@trader_bearded @TDAmeritrade Stay on the line if youre waiting on support. Finally got through and was able to get money from my initial exit
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One Good Trade
(@OneGoodTrade87) reported
@jackmfsmith @TDAmeritrade Citadel appears to be the issue. I finally got through to the TD Ameritrade trading help desk. It’s a freezing / delay issue with the market maker Citadel. They’re not filling any orders and no one knows why…
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John W. Rich (doppelganger)
(@JohnWRichdoppe1) reported
@TDAmeritrade I can't do anything but watch deteriorating premiums. I'm literally down over 40% now, watching, waiting.
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T.J
(@twittterlessT_J) reported
@TDAmeritrade with how you are handling the issue with $cosm I am pursuing legal action. You can't lock people out of their cash. #fraudstreet
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SunshineDreams
(@RealBee1111) reported
@DonEnglade @TDAmeritrade Buy COSM Sell COSM This stock is temporarily untradeable. ROBINHOOD I GUESS WE ONLY GET TO LOSE EVERYTHING . CEI MMTLP DBGI AND NOW COSM WE LOSE THEY GAIN IN FRAUD CONSTANTLY SEC HELP
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