TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Austin
(@acini_) reported
@Diamond_Stock @TDAmeritrade Tons of problems on my end as well. This is getting old🙄
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Robert Beck
(@robbeck67) reported
@TDAmeritrade Thinkorswim not working this morning. Fix please.
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LiveMarketChat
(@LiveMarketChat) reported
@TDAmeritrade Logging in isnt the issue, its getting data , its not being served real time.
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Brice Richmond
(@Briceoak) reported
@Diamond_Stock @TDAmeritrade I use ToS. No problems today here??
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SabreCapitalTrading
(@SabreCapTrading) reported
Hey @TDAmeritrade @thinkorswim how many outages and how much lag time until you fix your infrastructure?
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Tony Stocks
(@stocksnstatutes) reported
Never thought I'd want to switch to a paid broker but @TDAmeritrade has too many issues
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Mike Hatem
(@OMGsuperHAX) reported
@MoneOnMy_Noggin @TDAmeritrade "we are aware there were problems at that time. Try again later when we have made a statement" then when you call them back they say "you didn't act quick enough"
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TRADER BB
(@investor786786) reported
@TDAmeritrade Its so slow fix this ****
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Mike Hatem
(@OMGsuperHAX) reported
@TDAmeritrade @MoneOnMy_Noggin @TDAmeritrade is lying. They said they would review it but they owed me $3k from GME options in March they closed well below my limit price due to an outage
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Brian L. 🐺🏂🏔
(@BrianL64) reported
@LiveMarketChat @TDAmeritrade exactly! run your business properly please. periodically check your system during off market time and fix all the bugs you have to fix without affecting trading hour.
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JayShomp
(@jayShomp) reported
@TDAmeritrade @FalconBloodAnon How about just giving a simple update on the site issues instead of directing people to flooded phone lines? At least acknowledge there's a problem? Clearly this is a site wide problem affecting EVERYONE! Even a crap broker like RH gives updates.
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Jgmoney
(@Jgmoney9) reported
@TDAmeritrade I just finished speaking with customer service about accessing my account and they said their hands are tied...im a day trader and I still haven't been able to access my account since the open of the bell and I'm losing money. All I get as a response is a "sorry".
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Jonathan Hamberg
(@FiskerStrong) reported
Hey @TDAmeritrade fix your ****.
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Mike Kappel
(@CCMbuilds) reported
@TDAmeritrade Your site completely crashed again this morning. First hour of trading and still down. This is unacceptable. As soon as I am able, we will be moving all our accounts to a different broker. You are costing people money with this debacle.
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Mikee
(@dejamike) reported
@TDAmeritrade ZJ, if I called again, am I going to get blamed again for your platform issues? I don’t feel like getting talked down to again on this beautiful Friday morning.