TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:

TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Rancho Cucamonga, CA | 1 |
De Soto, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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ScalpIt (@nxtplse) reported
Hey @TDAmeritrade fix your service. Nothing is working on TOS.
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Percy Johnson (@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Pro_Stock_Trader (@_ProStockTrader) reported
Attention @TDAmeritrade users. Does it show your account having zero balance and no positions? I checked my E-TRADE and IBKR accounts and they all appear to be fine. I'm assuming it's under maintenance, but out of my 12 years with TD I've never experienced this.
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Percy Johnson (@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Stock Investor ֍ (@StockInvestorAM) reported
@TDAmeritrade becoming very bad for individual traders/investors.There is a trade manipulation or system malfunctioning. You want to short the stock as soon as you place the order, your order gets rejected and that second the stock becomes HTB or NTB. Att: @SECGov @GaryGensler
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Pepperp (@Pepperp19076633) reported
@TDAmeritrade Said they couldn't help me and transferred me to tax guy who said ,"you don't know how to read a perspectus, I can't help you, it's going to stay that way," I said well it's fraud. Called back and CS said to call Cost Basis dept.
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GA (@GA01233719) reported
@TDAmeritrade something weird happened. I just saw that my cost basis of CM (Canadian Imprrial Bank) stock go down by $20 per share. I did not see any stock splits etc posted, nor any dividends. Who do I call regarding this to check?
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Percy Johnson (@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson (@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson (@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Pepperp (@Pepperp19076633) reported
@Waveriderrrr @thinkorswim @TDAmeritrade Yeah the customer service and the trade desk employees said, "this makes no sense"... And it is still showing as a positive net, but the tax guy said I am SOL because of the valuation, but I said it's separate he didn't care. Now, I have to call the cost basis department. 🤬
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Pepperp (@Pepperp19076633) reported
@TDAmeritrade They charged me money on a dividend. I lost money on a dividend???? It was supposed to be a dividend payout a bonus to us? And I lost money on a dividend????? WtF? That was a dividend a gift to us. And you stole it for me!!!!! The press release was a different number. Fraud!!!!
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Sailor.Jerry (@ships_wrecked) reported
@TDAmeritrade Do you guys just see how bad you can **** **** up everyday or what ?
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Pepperp (@Pepperp19076633) reported
@Waveriderrrr @thinkorswim @TDAmeritrade If they don't fix it on monday, from August. I'm calling the SEC on them . All of their news articles and posts directly from them say it's a separate stock, and now they're saying I'm not and I'm stupid.
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Percy Johnson (@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.