TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Klamath Falls, OR | 2 |
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy Z. Wang, CFA
(@jimmyrunsmoney) reported
@xxkylejxx @TDAmeritrade lots of settlement issues from ticker change. cost basis isn't uploaded either
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Bradley Bailey
(@BBailey320) reported
@TDAmeritrade In Webull app can electronically submit “do not exercise” but not “exercise”. Not having a “do not exercise” button in TD caused me big problems Friday because hold time was 1 hour 20 minutes but luckily risk department did it for me before 530pm deadline (I called at 4:04)
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David Friedman
(@DavidFriedman3) reported
@TDAmeritrade I gave up. @TDAmeritrade decided to “transition” their 529 service at the end of the year - during holidays- with piss poor plan to address service issues. No CSR phone coverage and no web site! Unacceptable!!!!
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Dr. Parik Patel, BA, CFA, ACCA Esq. 💸
(@ParikPatelCFA) reported
@TDAmeritrade Must be a handful having so many pets! How do you spend your time when you're not working?
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Mike Drane
(@bigbraindrane) reported
@TDAmeritrade Thanks, Looks like it also kicked off a PDT margin call. Now 50 minute wait to speak to someone..........help! smh.
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JKReddington
(@JkReddington) reported
@TDAmeritrade @thinkorswim Terrible executions, slow fills. Like the central banks, they only care about bottom line. Do not use TD or E trade. Move on.
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Venky Srinivasan
(@sssvenky) reported
The only position that remains there is $CMG. And this account I stopped using for many reasons thanks to @TDAmeritrade @thinkorswim practices. No intent wiring anything there no matter what. Imbeciles and their stupid practices.
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DreamHomesCR
(@DreamHomesCR) reported
@NotoriousWMG @TDAmeritrade Your website and cell app are having huge problems to often.
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The Trading Club
(@StockFanatic786) reported
@TDAmeritrade I called you all and your employees said we don’t lag. Even though a million users here on twitter will agree you guys lag and have issues in the morning at times. I pay you guys good money and am blamed to be at fault. Even Robinhood is better than you at times.
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Halden Lucero
(@LiftLaughGrow) reported
@ElenaVK @TDAmeritrade After seeing this and the most lag opening days this past year, it almost makes me wish they still charged for commissions even a little to keep good funding for good tech support and customer service. Response times dropped noticeably
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Cedar Ascension
(@CedarAscension) reported
@theescotty11 @investaar @TDAmeritrade Why would TDAMERITRADE want to crash the run?
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Sudhir
(@spbulagannawar) reported
@TDAmeritrade Been facing a hard time with opening a trading account. A lot of gap in your working. no one updates the system. have to always explain my problem each time I call. Always sending a stupid standard mail saying fax unclear.
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K~Dev
(@KavithaDevaraju) reported
@spbulagannawar @TDAmeritrade Totally agree with you Sudhir! Getting sick of their service
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Brandon
(@Skbrandon81) reported
@TDAmeritrade What does ur debit card look like since I’m not a Td bank customer can I still get it ?
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K~Dev
(@KavithaDevaraju) reported
@TDAmeritrade Literally wasting my time and money waiting to get connected with you all. Didn’t expect your service to be this poor!
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