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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • opd6799
    opd (@opd6799) reported

    @TDAmeritrade You have done nothing to help me over the phone, in dm, or on here. You just reply to make it look like you care. I think any current or potential customers need to know how you treat your customers.

  • ToofTony
    BulletToothTony (Parody) (@ToofTony) reported

    @tradeandfade @TDAmeritrade WTF??? I'm suing!

  • ZoquierNicole
    NICOLE ZOQUIER (@ZoquierNicole) reported

    @TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.

  • Emmonspired
    Dan (@Emmonspired) reported

    @TDAmeritrade Already called, was on hold for 1 hour, i'm reporting what was told to me. I think the customer service teams need to figure out what's going on and get aligned.

  • MichaelWSpike
    Michael Webster (@MichaelWSpike) reported

    @TDAmeritrade your @thinkorswim App is broken right now Anytime I click on "positions" the app fails I get I'm not having a great week, but you at least have to let me see this ****

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • Popcorn898
    Popcorn89 👩🏼‍💻📚📈📉📊📓 (@Popcorn898) reported

    @satymahajan @TDAmeritrade @thinkorswim agree. same problem. WTF

  • kamehaaamehaaa
    kameha (@kamehaaamehaaa) reported

    @TDAmeritrade You guys blocked me cause I asked questions about mmtlp..wtf..you sold me counterfeit shares

  • Rosebuddtheking
    Rosebudd The King (@Rosebuddtheking) reported

    @IBKR is totally broken right now, option chains aren't working. Can't open, can't exit trades. If you had overnight positions from last week, you just better pray Market doesn't do anything crazy. If only @TDAmeritrade had Fills outside market hours ... #IBKR

  • TheVineetKhanna
    VineetKhanna 🇮🇳 (@TheVineetKhanna) reported

    @TDAmeritrade @CharlesSchwab Team - Just trying to test a strategy in the simulated trading account but seems like E-mini futures is not getting updated with latest prices ? Can someone please look into this and fix it ?

  • Iucidtrades
    Joshua (@Iucidtrades) reported

    @AmyArial Well you're not paying for your execution, so it'll be similar to Webull. But Webull has been giving me more issues than normal and I've always preferred @TDAmeritrade customer service and platform overall.

  • GrantWehrli
    Grant Wehrli (@GrantWehrli) reported

    Hey @TDAmeritrade your customer service is awful. /rant

  • BN_nevertweet
    Never Tweet (@BN_nevertweet) reported

    @Realized_Gains @TDAmeritrade Same thing for me. No idea if I even have a position or not as notifications are delayed 5 minutes. Couldn't seem to flatten either as I got an error on that. No one answering support chat either.

  • michaelgmcquaid
    Michael McQuaid (@michaelgmcquaid) reported

    20 minutes into the futures open and @TDAmeritrade is completely broken still. Can't see a single live quote on any CME future

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