TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Farmington, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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1M 🧲 #Prosperity
(@lyemcfly) reported
@jagaustin @TDAmeritrade Bruh wtf lol
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The Rev
(@TheRevDC84) reported
@AlexDelarge6553 No idea! My balances are dog **** and have no idea what the hell ive made today. Getting a migraine going back and forth between charts. @TDAmeritrade needs to fix this quick.
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Cliff Dorfman
(@cliffdorfman) reported
Hey @TDAmeritrade problems with trades. 50 min wait times to speak with client rep and @thinkorswim working like it was invented in 1999. What’s going on?
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TasteeFoam
(@FoamTastee) reported
@TDAmeritrade sucks. Horrible customer service. 2-3 hour hold times. Email response is delayed and they will not provide call back service. Markets move at the speed of light and #TDA is molasses.
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wizman gazbee
(@WizmanGazbee) reported
@TDAmeritrade your wait time on phone is 2hrs . TD Ameritrade is going down in customer service. I just want to know why I'm not allowed to trade with margin amount , the system allows me only cash, despite my meeting every requirement. What's happening to TD Ameritrade?
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Vincent Hanna
(@VinnyHanna98) reported
@TDAmeritrade How about fixing your terrible call wait times for your customers. Everytime I call its 1.5 to 2.5 hour wait times. Ridiculous.
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The Rev
(@TheRevDC84) reported
Question // Does @Fidelity charge anything for OTC trades? It looks like they don’t but want to be sure before I pull all my @TDAmeritrade accounts. Way too many issues and way too often.
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Brit
(@BritneyMo_) reported
I seriously dislike the @TDAmeritrade app. Then you call customer service and it’s a 2-hr wait 😤😒...I was excited to buy stocks today but for some reason I can’t 🤬
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Jackson
(@Jax_Hole) reported
@TDAmeritrade I received a tax doc yet didn’t make a sale. Why is a loss being reported? Need to understand but can’t get through on the phone. Please help.
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Triperation
(@triperation) reported
@chaydaw @TDAmeritrade @The_Real_Matt_R I know! Worst thing is this giant negative balance in buying power
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**** Life
(@SpacLife) reported
.@TDAmeritrade your balances and dashboard sucks. Wrong everyday. Mixes up cash +/- as gains. Wtf?
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DeLa2
(@la2_de) reported
@TDAmeritrade mi account balance is miscalculated regarding my Gains/losses today, called Customer service and was on hold for way too long. When is this gonna get fixed?
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Lexicos
(@lexicos) reported
@tdameritrade why does it take 2 hours on hold to get help with my login? This will use all my minutes
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Jason Joder
(@JasonJoder) reported
@TDAmeritrade my friend that couldn't get anyone for hours found the solution closed their account #lostcustomer
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Black Swan
(@anonambition) reported
Does anyone have experience with @TDAmeritrade customer service? Fidelity customer service has wronged me twice in the past month.