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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • lostsoulty
    Lost Soul (@lostsoulty) reported

    @satymahajan @TDAmeritrade @thinkorswim Was this at open? I had the same issue… 😡

  • MotorCityTweet
    Motorcity (@MotorCityTweet) reported

    @TDAmeritrade @CharlesSchwab If Charles Schwab will FORCE FULLY move my TD Ameritrade stock portfolio to CS then I WILL MOVE my assets to other BETTER platform than CS. CS is JUNK. TD Web Platform is ONE of the BEST in the world. MOVE CS users to TD and NOT TD to CS. STUPID DECISION by CS management.

  • Mani29041652
    Mani (@Mani29041652) reported

    @Realized_Gains @TDAmeritrade same issue

  • topxxgun
    Cass (@topxxgun) reported

    @TDAmeritrade Where smart investors aren’t considered unless investors unless they have 25k or more. I’m just starting out and need help.

  • nioinc
    nio (@nioinc) reported

    @thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • danielgbones
    Daniel Bones (@danielgbones) reported

    @TDAmeritrade Mai on the bond desk WAS ABLE to help. She gave me zero BS and facilitate the trades. Grateful to Mai for putting the customer #1. @TDAmeritrade

  • 786fib
    Joseph (@786fib) reported

    @satymahajan @TDAmeritrade @thinkorswim TOS is awesome when it works correctly and total dog **** when it doesnt. Most issues are first 30 minutes of trading. I go calling the helpdesk and as always didnt see anything wrong. Their PFOF any broker that participates in PFOF you will see these types of issues.

  • JLT1012025
    justinle (@JLT1012025) reported

    @TDAmeritrade your platform is down, am mid position

  • AFTuits
    𝔸ntonio  (@AFTuits) reported

    @TDAmeritrade channels for think or swim for ios are not working

  • BuccaneerJa
    Buccaneer Ja (@BuccaneerJa) reported

    Imagine if @TDAmeritrade just shut down midday. Yeah, it won't. But completely ok for @coinbase advanced trading to be inoperable.

  • CrossStocks
    🍀 Golden Cross Stocks 🍀 (@CrossStocks) reported

    @TDAmeritrade @CharlesSchwab Not being able to use Chime for banking with Amertrade is very stupid. Not allowing ACH with Chime is more than insane! Shows how much behind AT really is

  • stev3c
    Steven (@stev3c) reported

    @satymahajan @TDAmeritrade @thinkorswim Dude.....me too. I placed an spx trade above a certain level..and it was nowhere near it. A few seconds later I decided to cancel it. the market went down and like 10 mins later I heard a ding. Indicating an order has been filled..the same order I cancelled.

  • SydneynShepherd
    Sydney Shepherd (@SydneynShepherd) reported

    @TDAmeritrade @Me2Greedy1 TD Ameritrade is a joke. My husband’s account was closed due to “fraudulent activities”. When he was the one who reported it to them, they tried to say he was the one creating the fraudulent problems on his account. They closed it and he still has not received his money.

  • GrantWehrli
    Grant Wehrli (@GrantWehrli) reported

    Hey @TDAmeritrade your customer service is awful. /rant

  • SkipTreadwell
    Clarence is Corrupt AF (@SkipTreadwell) reported

    @TDAmeritrade @brett_miller1 Here's a report: Everything was down for a while...Private Client phone # not working, regular 800 phone not working, local office phone not working, iPhone app won't deposit check...nothing seems to work. Eventually got through on the 800 number, but app still won't work.

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