TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Greenstein
(@dg12x) reported
@TDAmeritrade I've tried to call the 800 number several times as well and cannot get through to anyone. Please help
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait time on the phone is hours only for someone to hang up on you.
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Rick
(@NYRick_Grimes) reported
@Mdrews7 @TDAmeritrade I opened an account on Monday and already preparing to close it. Awful service.
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Zak Buczinsky
(@ZBuczinsky) reported
@TDAmeritrade Why can’t we log into our accounts? U have no customer service over Twitter messages, nothing over FB. Hour long wait times. I’m starting to think u are all crooks.
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Matt Davis
(@mattdavismd) reported
Trying to get help from @TDAmeritrade is extraordinarily difficult. I actually drove to the branch and there’s no one even employed there?!? Then i can’t get them to pick up the phone #terminalhold in #mtpleasantsc
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IdLikeToBeFree
(@IdLikeToBeFree1) reported
@TDAmeritrade I got through after 45 minutes - and the person I spoke to was able to fix my issue within 90 seconds. I am thrilled it was easy to fix - just wanted to let you know the wait was rough.
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A man has no name
(@fac3l3ssman) reported
@TDAmeritrade You going to have a liquidity problem tomorrow ?
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That Guy
(@astiesan) reported
@TDAmeritrade On mobile I don’t get that. I can’t log in to mobile or desktop. Each gives a different error.
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Sir Huffer Pelosi Hogshead
(@HufferSir) reported
@Frodan @TDAmeritrade You can sell a stock you don't own, so you should be able to trade without your own money. Just loan, no problem! Then margin trade with that loan to double the debt. Gotta speculate to accumulate.
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⚽
(@Captain_Mittens) reported
I tried to buy 10 shares of $AMC and it would not let me!! You need to fix your app!!! @TDAmeritrade
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Ach
(@Ach64243470) reported
@TDAmeritrade Why cant i log in my account. Please help
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Stogy
(@Stogy11) reported
@TDAmeritrade Do you have a phone number to the help line that works? I've spent over 4 hours on hold over the last few days I don't think it's working 1-866-638-5258. I really need to talk with someone ASAP please help.
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Ralph
(@Rafaelthe3rd_) reported
Dont ******* over tomorrow morning. @TDAmeritrade @thinkorswim
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait times on the phone is hours only for someone to hang up on you.
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Rick
(@NYRick_Grimes) reported
@TDAmeritrade 90 minute hold times for customer service? Is this a joke?
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