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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Ashburn, VA 2
Spring, TX 2
Lexington, KY 1
St. Catharines, ON 1
Lancaster, PA 1
North Tonawanda, NY 1
Grovetown, GA 1
Nashville, TN 1
Dedham, MA 1
Doylestown, OH 1
Eagle, ID 1
Calgary, AB 1
Riverside, CA 1
San Diego, CA 1
Mission Viejo, CA 1
Atlanta, GA 1
Palm Coast, FL 1
Houston, TX 1
Williston, ND 1
Abingdon, MD 1
Albuquerque, NM 1
Davenport, FL 1
Chicago, IL 1
Carlsbad, CA 1
Anna, TX 1
Madras, OR 1
Romeoville, IL 1
Wylie, TX 1
Saint Michael, MN 1
Falmouth, MA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:
  • e (@tradesbydabeach) reported

    @TDAmeritrade , that morning glitch cost me $600. smh

  • Mike (@Hjial_) reported

    @TDAmeritrade @somelocalDJ I contacted OCC. They said they had nothing to do with shutting down the buying of them and that it was a decision from the NASDAQ

  • Retr0 (@0xSa1iha) reported

    @VengefulTrades @TDAmeritrade Yikes!! Wtf. Last time TD ****** up my trade they did credit me. But it wasn’t 6 figs. Damn that’s gotta burn.

  • Beejawn (@Wolowolowolowo) reported

    @DegenBiggest @TDAmeritrade @thinkorswim Damn, sorry about that. Took a painful hit myself due to inaccurate data. Filing a complaint with the SEC, but I have a feeling they'll toss it in the bin.

  • Jeremy 👁‍🗨 (@183Jeremy) reported

    @TDAmeritrade @JayL9213 i called support and asked for my canceled orders and filled orders to be reviewed but your customer service simply said nothing could be done... very disappointing customer support for a paid platform, i literally have live footage

  • Dakocity YT (@Dakocity1) reported

    Hey @TDAmeritrade @RobinhoodApp , why cant i buy options on RDBX ? Didnt yall get in trouble for pulling this last year?! I had 21 calls open, could have made bank market open yesterday, but since you guys turned off buying it completely decimated the bid-ask..

  • Dakocity YT (@Dakocity1) reported

    @TDAmeritrade @RobinhoodApp i thought this was supposed to be a free market? i was finally doing well again and now im down another 2 grand, not from me "gambling", from you guys destroying the fabric of a free market. Why should i continue to use your services if theres a risk of you guys

  • APE "Dumb Money" (@EMPRO_Research) reported

    @TDAmeritrade @daytrader190 This is not an isolated issue. There are many, including myself, that have observed this “Pending conformation” message after voting. It would be fantastic to address this issue head on in a public forum to clear up what appears to be improprieties.

  • Mike Rachi (@SkinGlowNatural) reported

    @PronouncedMayor @TheMattDiamond @TDAmeritrade Same issue, but lucky I didn't lose money, but I supposed to make couple thousand. I contacted Webull and they said they can't do much. I called CBOE and they said it was a technical issue but OPRA was the issue. I called OPRA and they said they can't do anything and they said

  • David (@dwylliefoto) reported

    @TDAmeritrade ur quote issue this AM cost me ~$1200, & your trade resolution ppl refuse to fix. Options s/h sold @ abt 8.00, you filled @ 1.92 -- 0.02 off the low!! I'm told you won't fix bcs the data is not your fault? So your customers take the hit? Did you profit? WTH.

  • VengefulTrades (@VengefulTrades) reported

    @0xSa1iha @TDAmeritrade they basically told everyone: "not my problem"

  • Tgill76 (@Tgill761) reported

    @CharlesSchwab @TDAmeritrade Well the app says market open it has six hours and so many minutes to close so you might want to fix that!

  • N00K (@___n00k___) reported

    So the exchange level issue this morning is left up to retail investors to deal with? How is that fair @TDAmeritrade

  • The One (@TheOne77924765) reported

    @TDAmeritrade @j5ive_trades Us too, you guys screwed is twice with bad fills, there’s rumors now of class action suits.

  • Anna Kovacic (@AnnaKovacic2) reported

    @Pandamokneeum @noahwebstah @TDAmeritrade Yup, I'm looking to live in an RV camper, it's bad. That's for sure.


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