TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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KhenDo
(@KhenDo30214125) reported
@TDAmeritrade Still cannot login into site. Oct 30th 5:07 pst since last night. What is the problem and when is it back up and running?
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PTSD is the next pandemic
(@SueVG) reported
@TDAmeritrade Not accepting my password? Have y'all been hacked? 90+ minute wait on the phone for help? Not cool.
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The Best Dam Stock Show
(@stockshowdamn) reported
@TDAmeritrade Still down?
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Twicks T
(@t_twicks) reported
@coinbase down this week and now @TDAmeritrade is down as well hmmm. Is the money system under attack?
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Just Wandering
(@tesla10trillion) reported
@TDAmeritrade Is there a known issue with account balances being incorrect? Should clients be aware that we should disregard any sudden changes in balances in the case that they are incorrect? Etc. Hope you can appreciate why this is helpful info to communicate.
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L Gardner
(@frogwhompers) reported
@TDAmeritrade Why is there no announcement about the website being down? Hopefully none of TD's clients should be concerned. Horrible service. There's not even an announcement on the dial in number about the site being down.
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Katalina
(@kitkathappykat) reported
@TDAmeritrade Unfortunately.. both the app and online access to website has been down since last night and still not fixed today!!! Calling in and wait time on phone is 90 minutes!!! Really?!!
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The Bearded Trader
(@trader_bearded) reported
@jack_mf_smith @Nate_Davis @TDAmeritrade Tos is up. Td is down
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stephen sussman
(@sjs0069) reported
@TDAmeritrade Is your site down?
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Mickey Blindside
(@MickeyBlindside) reported
@slamduncan25 @TDAmeritrade bro, it's Saturday morning and markets are closed - even if the site wasn't down, you still can't trade... go walk outside or something and enjoy life. I'm sure this will all be fixed before you know it...
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SonOfKeystone🚜🏴☠️🏴☠️
(@slamduncan25) reported
@RockstarMaura @fptwb78 @TDAmeritrade I can get on the app but not website. Balance is wrong. Which is more worrisome to me. I could handle a page that says down for maintenance. But they acknowledged they were investigating “outages”.
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Nate Davis
(@Nate_Davis) reported
@trader_bearded @jack_mf_smith @TDAmeritrade TOS having issues though
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SonOfKeystone🚜🏴☠️🏴☠️
(@slamduncan25) reported
@TDAmeritrade @MickeyBlindside No way this is maintenance. Why would you do maintenance that freaks out your clients with incorrect balance information. Trust taking a hit. Big hit.
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Peter Quill
(@StarLord1776) reported
@TDAmeritrade @curlyheadchris_ I call BS on that! There was no pre-announcement about so called “maintenance”. Or is that your response to dealing with a hack?? Get it together. Maintenance doesn’t take 10+ hours!!
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dane_wesolko
(@dane_wesolko) reported
@whoseyourpres @TDAmeritrade @whoseyourpres right!??!? really appreciate companies being in the loop with how ppl communicate ... but also being proactive and putting it out there like that. was trying to login and was like DAFUQ is going on!?
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