TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Farmington, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Mikee
(@dejamike) reported
@TDAmeritrade Also, if you can kindly gives me the name and direct phone number to the rep that I spoke with today, it would be very much appreciated. I just want to see what is his response for the outage for this morning.
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Just Mike
(@MichaelArbu) reported
@TDAmeritrade Can you refund any $$$ money lost due to your regular ineptitude toward providing a stable platform? Yes, desktop, mobile, etc, doesn’t matter. And no customer service response when calling or trying to chat.
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Tink
(@flipquick249) reported
@TDAmeritrade @MoneOnMy_Noggin mobile app just as bad. all 3 options are "down"
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OptionsRule (ORB)
(@OptionsRule) reported
@TDAmeritrade PATHETIC 😡 Service restored but damn way to screw positions. Thanks!
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Toshi Satoshi (LuNaSystems)
(@ToshiSat0shi) reported
@TDAmeritrade Please fix your site, unable to make any trades.
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Janie G
(@illogirls) reported
@TDAmeritrade Your downed and slowed TOS software killed my scalps. To think I still paid a fee for every option contract I traded. I expect this from a free site like #Webull but not from #ameritrade Very unhappy customer here. You can do better. #tdameritrade
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Chris Manhattan
(@ChrisManhattan) reported
@TDAmeritrade Ur app sucks so bad! I've never had so many issues with an app ever! It's sad & completely unprofessional! Ur higher management should be embarrassed! U guys need to take the time and money to completely re-do your app! A new version! #TDAmeritradedown #TDAmeritrade
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Mike
(@Mike_Jaye_) reported
@TDAmeritrade Gotta say very disappointed with the outcome here. The customer rep was very pleasant but definitely losing confidence in this platform as a trading vehicle
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Jsmith
(@humblehustle_co) reported
@stock_pac Get off RH ASAP. I transferred all positions that I had on RH to @TDAmeritrade and it was a very quick process…like 3 days. Plus TD’s customer service was great! Robinhood is garbage…not just saying that. It’s trash..and they will do shady **** when AMC squeezes. Fact $amc
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Mamuka Beruashvili
(@MamukaBeruashv3) reported
@thinkorswim @TDAmeritrade can anybody fix the app? you guys must refund all the money people loose for this slow motion lags
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Steve Schwarz
(@sschwarz21) reported
@dejamike @TDAmeritrade I just called TD Ameritrade and at least my phone rep acknowledged they had a problem. Still couldn't give me an ETA for repairs, but didn't blame my computer for the reason I couldn't get on.
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Chris Manhattan
(@ChrisManhattan) reported
@TDAmeritrade @GregMortenson2 Ur app sucks so bad! I've never had so many issues with an app ever! It's sad and completely unprofessional! Your higher management should be embarrassed. You guys need to take the time and money to completely re-do your app! A new version! #TDAmeritradedown #TDAmeritrade
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vincent
(@vincent37434668) reported
@TDAmeritrade @MoneOnMy_Noggin The app isn’t working either. It kicks you out once you send a order . You then have to sign back in which takes 1-2 minutes as well. It’s 2021 fix your bs excuse . It shouldn’t take 80 minutes
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Ollie Castaneda
(@OlllieCastaneda) reported
@TDAmeritrade ****** feed, ****** service cost me money today. ThinkorSwim nothing but frozen quotes and charts and wrong data. No don't blame Verizon, it was you.
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TheWaffleStompr
(@WaffleStompr) reported
@TDAmeritrade Aint nothing sporadic about this hour + of downtime. Some people trade for a living. Allow me: We've had sporadic issues reported with our platforms. We're working to correct this. If you have entered orders you need reviewed or other help, please call us
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