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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealEJones
    Eric J (@TheRealEJones) reported

    @satymahajan @TDAmeritrade @thinkorswim Yeah. If it wasn't for ease of use and already on... I would move. Terrible terrible executions past 2-3 months.

  • mrvtherecruiter
    Sentencing & Justice Reform (@mrvtherecruiter) reported

    @TDAmeritrade I spoke with a rep this am. I need to manage my son's account (he has a traumatic brain injury from 10/3/2018). I am parent / legal guardian. The rep emailed IRA Disclosure kit that tells me nothing - nothing to print and sign. Can you help? Will provide documents.

  • Laughabit101
    Richard (@Laughabit101) reported

    @satymahajan @TDAmeritrade @thinkorswim Oh damn. I'm on TOS

  • KOMANDERELR7
    elko (@KOMANDERELR7) reported

    **** y’all @TDAmeritrade You guys sell my contracts at 1.95 when I had a STOP at 1.10… the contracts were at 3.20 at the moment y’all sold it 🖕

  • opd6799
    opd (@opd6799) reported

    @DanielMandia2 @AlderLaneEggs I need some help here guys if it all possible. @TDAmeritrade has put me in at $300 margin call and Forcing me to do a wire transfer to cover it. I am away and the nearest branch is 1000 miles away. I was just told my account will go into collections

  • AFTuits
    𝔸ntonio  (@AFTuits) reported

    @TDAmeritrade channels for think or swim for ios are not working

  • BN_nevertweet
    Never Tweet (@BN_nevertweet) reported

    @Realized_Gains @TDAmeritrade Same thing for me. No idea if I even have a position or not as notifications are delayed 5 minutes. Couldn't seem to flatten either as I got an error on that. No one answering support chat either.

  • DerrickLAndrews
    Derrick Andrews (@DerrickLAndrews) reported

    @satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.

  • untitled_no1
    nomoneyjokic (@untitled_no1) reported

    @roctownbadger @thinkorswim @TDAmeritrade yeah it’s the issue I had. cba trying to deal with bot service though

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • Mani29041652
    Mani (@Mani29041652) reported

    @Realized_Gains @TDAmeritrade same issue

  • lucassmaddox21
    GC⚽️ (@lucassmaddox21) reported

    @TDAmeritrade ok i’m trying to withdrawal $500 from my ameritrade account to checking account. Explain why i get an error and can’t withdraw MY money?

  • MacrosTrend
    macros trend (@MacrosTrend) reported

    @TDAmeritrade your platform is not working. Last time I checked, futures open 3PM PST on Sunday .

  • ZoquierNicole
    NICOLE ZOQUIER (@ZoquierNicole) reported

    @TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.

  • GrantWehrli
    Grant Wehrli (@GrantWehrli) reported

    Hey @TDAmeritrade your customer service is awful. /rant

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