TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • OptionsMike Options Mike (@OptionsMike) reported

    TY @XfinitySupport for jumping in on the issues with @TDAmeritrade on your own and working with me. @thinkorswim this is how you support your customers!!!! Not just pointing the finger

  • KurtPilo1 NedKelly (@KurtPilo1) reported

    @TDAmeritrade Well that was a complete waste of time. They gave me the same stuff about comcast/spectrum with no fixes or idea of when it may be resolved. Just be honest with your customers and dont suggest that calling that number is going to fix anything!

  • KurtPilo1 NedKelly (@KurtPilo1) reported

    @TDAmeritrade @SwiftTeamHomes Can you update your customers on what is going on with this issue? Restarting obviously will not fix this

  • marathon_trades Marathon Trades (@marathon_trades) reported

    @TDAmeritrade just increased their margin requirement on my $HYMC short calls by over 10x WTF?? Literally over 10x…

  • damadgrappler1 damadgrappler (@damadgrappler1) reported

    @StevenWoahdick @thinkorswim I’ve been have issues for a couple weeks. I’ve had 2 comcast techs out to my house because @TDAmeritrade says it’s my isp not them causing issues. Bullshit! Fix the problem on #TOS!

  • OMGsuperHAX Mike Hatem (@OMGsuperHAX) reported

    @TDAmeritrade TOS and TD mobile apps are loading extremely slow. This is pretty bad

  • taodan taodan (@taodan) reported

    This morning, 03/31, around 9AM when logged in @thinkorswim app was slow, I thought my PC was having issues. I restarted my PC and now I can't connect. #Thinkorswim @TDAmeritrade

  • JohnRei33371552 John Reiter (@JohnRei33371552) reported

    @TDAmeritrade @alexrs2k BS. Slow for many people

  • JustTradeIt7 JustTradeIt (@JustTradeIt7) reported

    @TDAmeritrade @darellrazk Always a problem with you guys. I'm convinced you guys are programed to make us lose $.

  • OptionsBagger OptionsBagger (@OptionsBagger) reported

    @TDAmeritrade fix the pre market time, we need 1 am like Webull..

  • darellrazk Darell Razk (@darellrazk) reported

    @TDAmeritrade I experienced broken data coming from my chart, my internet is fine. @TDAmeritrade

  • OptionsMike Options Mike (@OptionsMike) reported

    @thinkorswim @TDAmeritrade I have worked with Comcast and they have identified that the issue is right at your data center and want to work with you to resolve it. I have sent you a DM with the info to contact ty @XfinitySupport for the great service on this!

  • SwingTraderstoc SwingTraderStocks (@SwingTraderstoc) reported

    @TDAmeritrade You all going to pay for the lag loss today? You are professionals, act like it and fix your app, or pay up... Oh yeah, your disclaimer means nothing if your software is broken.

  • BN_nevertweet Never Tweet (@BN_nevertweet) reported

    @TDAmeritrade No reported issues? Check twitter about 40 minutes ago. There are hundreds. These problems only seemed to last for about five minutes, but I don't think hundreds of people simultaneously imagined this.

  • Sha_Lng Sha Long (@Sha_Lng) reported

    @TDAmeritrade And it's not an internet issue as you mentioned to a previous person because I have Verizon.

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