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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffvietri
    Jeff Vietri (@jeffvietri) reported

    @trader_bearded @TDAmeritrade @thinkorswim are you working on this issue? Pretty dangerous for your users.

  • TradersTainment
    TradersTainment (@TradersTainment) reported

    @HRBlock @HRBlockAnswers I have to fix 30 import errors from @TDAmeritrade by going trough the wrap up screen for each....I for one, am looking for the AI overlords to take over these old companies with BROKEN software.

  • Iucidtrades
    Joshua (@Iucidtrades) reported

    @AmyArial Well you're not paying for your execution, so it'll be similar to Webull. But Webull has been giving me more issues than normal and I've always preferred @TDAmeritrade customer service and platform overall.

  • michaelgmcquaid
    Michael McQuaid (@michaelgmcquaid) reported

    20 minutes into the futures open and @TDAmeritrade is completely broken still. Can't see a single live quote on any CME future

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • BuccaneerJa
    Buccaneer Ja (@BuccaneerJa) reported

    Imagine if @TDAmeritrade just shut down midday. Yeah, it won't. But completely ok for @coinbase advanced trading to be completely inoperable.

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade pls fix the iOS app. Can’t place advanced orders on a position based on a different ticker. For e.g can’t place an order for SPY based on /ES. It’s been months!!!

  • danielgbones
    Daniel Bones (@danielgbones) reported

    @TDAmeritrade Mai on the bond desk WAS ABLE to help. She gave me zero BS and facilitate the trades. Grateful to Mai for putting the customer #1. @TDAmeritrade

  • Giannijojo
    SC 💕 (@Giannijojo) reported

    @TDAmeritrade @CharlesSchwab Gawd awful customer service from TD now the transition team - stop emailing me my account was closed sev yr ago & can’t be accessed -

  • MSabalburo
    Kamiburger (@MSabalburo) reported

    @satymahajan @TDAmeritrade @thinkorswim If you had any issues, they credited my acc. So as I was unhappy it happened, I was happy with the customer service

  • Emmonspired
    Dan (@Emmonspired) reported

    @TDAmeritrade Nice automated response. Sit on hold for another hour to be told what i literally told you? It's a system wide issue. You should call your own team.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • MaysenJustin
    Justin Maysen (@MaysenJustin) reported

    @TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’

  • DotNetExpert007
    DotNetExpert (@DotNetExpert007) reported

    @TDAmeritrade @Dowjonesing TD, what about your customers still using older phones that don't support an Android 9 update?? We didn't even get a notice this Major Change was coming... Wow!

  • ZoquierNicole
    NICOLE ZOQUIER (@ZoquierNicole) reported

    @TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.

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