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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • chyeeahhh
    Chyeeahhh (@chyeeahhh) reported

    Just got my Tax Documbers from @TDAmeritrade my Tax forms are grossly inaccurate. There’s a reported gain of 1,367,000 gain from one $ZM May put. Everything else is normal except that 1.5 million$ trade profit from a 1 out contract. Help ? #taxes #legaladvice #StockMarket

  • mtnmnr77
    Edward Greer (@mtnmnr77) reported

    @TDAmeritrade Don't waste your time with this company. I just got hung up on after trying to find out about my accounts. Because I asked to speak to a manager I got hung up on. They don't help customers at all. Over a week trying to get someone and get hung up on when I finally get through.

  • d4m_ir
    D4mIR (@d4m_ir) reported from Chicago, Illinois

    @rolandoZ20 @Hustockler @TDAmeritrade deposit my funds immediately without me waiting a week for it ,, finally a customer service that’s customer friendly,, I already want to make another million bucks with them

  • NickCoulman
    Nicholas Coulman (@NickCoulman) reported

    @TDAmeritrade I need to log into my account now but I am not able to. My only options are to send a code to phone numbers I no longer have. I keep calling the service line but no one ever answers. I need this solved today

  • AsherAllweiss
    Asher Allweiss (@AsherAllweiss) reported

    Hey @TDAmeritrade you say your customer service is so great?? I have not received an email response in 3 days, I got my account login and pin a week late, and now I cannot even login because it says it is not valid....so much for good service #crapservice #CustomerExperience

  • rpaulseymour
    rps (@rpaulseymour) reported

    @TDAmeritrade I cannot for the life of me figure out how to get email notifications when I get messages in the messaging center. I thought my IRA rollover was underway, and just now found an urgent message. Help? How to get emails when I get a new message center message?

  • TheRealB_Mal
    B-Mal (@TheRealB_Mal) reported from Manhattan, New York

    @TDAmeritrade that’s some bullshit you pulled not allowing me to sell $TLRY and $APHA yesterday before the crash today. YOU SAW I BOUGHT IT 2 MONTHS BEFORE REDDIT LET ME TRADE!!!!

  • cg2k_
    Chris Gallego (@cg2k_) reported

    @TDAmeritrade hello what is fastest way of getting some help putting in a simple trade? I am getting an error message that says INVALID STOP LIMIT TRADE: ACTIVATION PRICE IS INVALID

  • JedPetersonMD
    Jed Peterson (@JedPetersonMD) reported

    Everyone who has experienced poor service from @TDAmeritrade should submit complaints to the @FTC

  • NovelTraders
    NovelTraders (@NovelTraders) reported

    @TDAmeritrade has the worst customer and user experience and no one can hold them accountable for losses we had to take on January 28, 2021 because of their faulty platform and lack of readiness to handle large concentrated volume. Moved my money to @WebullGlobal Let’s Go!💵

  • DiscipleofTrend
    Charlie Moon 🌜’s 💰 Trades Ⓜ️Ⓜ️T (@DiscipleofTrend) reported

    @IrishInvestor @TDAmeritrade Damn wtfffff

  • Yourkombini1
    Yourkombini (@Yourkombini1) reported

    @TDAmeritrade Hello, how come everytime I call customer service the estimated waiting time is an hour?

  • sreyak11
    sreyak (@sreyak11) reported

    @TDAmeritrade please help me with my trading account, its not working!!!

  • shahul_aslam
    Shahul Aslam saleem (@shahul_aslam) reported

    @TDAmeritrade I want to open a brokerage account how to do that?please help me

  • Rowzzay1
    Rowzzay RipZ (@Rowzzay1) reported

    @TDAmeritrade has had my tax document ready for over a month now . @RobinhoodApp y’all need help

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