TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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wolfgem
(@wolfgem5) reported
@MuschiKatze76 @TDAmeritrade @thinkorswim Yeap both down, and we are loosing money and no one cares,
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OptionsRule (ORB)
(@OptionsRule) reported
@TDAmeritrade PATHETIC 😡 Service restored but damn way to screw positions. Thanks!
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Just Mike
(@MichaelArbu) reported
@TDAmeritrade Can you refund any $$$ money lost due to your regular ineptitude toward providing a stable platform? Yes, desktop, mobile, etc, doesn’t matter. And no customer service response when calling or trying to chat.
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Janie G
(@illogirls) reported
@TDAmeritrade They did, and they gaslighted me saying that the orders filled immediately, which they did not. I really like you guys and I wasn't asking for much other than today's option fees back, it's not like I was trying to recoop any losses due to your outage. I'm very disappointed.
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vincent
(@vincent37434668) reported
@jimcramer let’s bring up the @TDAmeritrade issues and how it has taken over 1hr to connect with tech support. Looks like they have joined the @RobinhoodApp in being a trash platform in performance.
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Janie G
(@illogirls) reported
@TDAmeritrade Your downed and slowed TOS software killed my scalps. To think I still paid a fee for every option contract I traded. I expect this from a free site like #Webull but not from #ameritrade Very unhappy customer here. You can do better. #tdameritrade
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《Tampa☆Trader》
(@TheTampaTrader) reported
@PersonalCapital @jsusek Since May 22, PC isn’t working properly for @TDAmeritrade account holders. You’d think three weeks would be enough time to fix whatever the issue is??
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Jsmith
(@humblehustle_co) reported
@stock_pac Get off RH ASAP. I transferred all positions that I had on RH to @TDAmeritrade and it was a very quick process…like 3 days. Plus TD’s customer service was great! Robinhood is garbage…not just saying that. It’s trash..and they will do shady **** when AMC squeezes. Fact $amc
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TheDarkNight
(@jjthestud) reported
@TDAmeritrade can you do me a favor and before posting another FUD piece of BS, why don’t you get your facts straight, and get them from someone other than marketwatch( the citadel run FUD spread). THE SEC isn’t investigating gamestop. They asked GameStop for their help
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vincent
(@vincent37434668) reported
@TDAmeritrade @MoneOnMy_Noggin The app isn’t working either. It kicks you out once you send a order . You then have to sign back in which takes 1-2 minutes as well. It’s 2021 fix your bs excuse . It shouldn’t take 80 minutes
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Forrest Gump
(@Gump_44) reported
@LithiumAmerican Followed up again w/ @TDAmeritrade. They assured me they DO NOT have any shares issues from AST & opened up an investigation - the AST agent’s response was simply not true. Still no share & very confused. @TDAmeritrade, y’all’s customer service today was A+ (polite, etc.) 🤬😭😑
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TheWaffleStompr
(@WaffleStompr) reported
@TDAmeritrade Aint nothing sporadic about this hour + of downtime. Some people trade for a living. Allow me: We've had sporadic issues reported with our platforms. We're working to correct this. If you have entered orders you need reviewed or other help, please call us
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Trading In Da Trap
(@taylormaden81) reported
@TDAmeritrade really trying to lose a customer 😒😤😤😤
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Just Mike
(@MichaelArbu) reported
@1cornHunter @TDAmeritrade The retail shareholder is basically screwed today, maybe through to Tuesday while they “reorg” with the reverse split and move to the exchange. Not the words they used exactly, but finally got an answer in TD chat support and over the phone at the same time.
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Mikee
(@dejamike) reported
@TDAmeritrade That was all you needed to say. If you go back to my earlier comments, when I called in this morning, your rep told me that was my fault and that I might have bad internet connection. You are more than welcome to pull the recording to make sure I didn’t make this up.
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