TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Rhody
(@RhodyTheGamer) reported
Bro.... @RobinhoodApp is not as support friendly and funds friendly as @TDAmeritrade. I’m transferring to RH and the whole process of them releasing funds is a joke. At TDA at least my money was available then. You’re lucky TDA doesn’t participate in crypto. 😠
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Paul Fiorerosso
(@FranksgotFleas) reported
@TDAmeritrade @thinkorswim YOUVE GOT TO BE KIDDING. PLEASE, FOR THE LOVE OF GOD, FIX YOUR PLATFORM!!!!!!! HAS THERE EVEN BEEN ANY TALK TO THE DEV TEAM ON YOUR END?!?!?! I WANT MY COMMISSIONS BACK, NOW!!!!
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Oh, Hush!
(@ohhushmusic) reported
@AmandaMGoetz RH works fine. It's a little more "fun" to trade on than other platforms. Downside is extended trading hours are short, you can't short stocks, no IRAs, less data. That said, I moved my money over to @TDAmeritrade - better hours, service, charts, news, data, shorting, IRAs.
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shingdingaling
(@its_poverty) reported
@TDAmeritrade why is your app always so buggy? Streaming quotes are always down.
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Chad M Brignac
(@ChadMBrignac) reported
@TDAmeritrade STINK or SINK platform is down again. Should be illegal to have a platform if they can’t support their traders and the SEC should fine then.
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YaMom
(@stockmolester) reported
@TDAmeritrade can you give me a real ******* person to call your damn computer automated person is dumb as **** and can't help me. Piece of **** customer service
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david czerniejewski
(@namethisdesign) reported
@TDAmeritrade is the only platform which works always. @WebullGlobal terrible today. @RobinhoodApp not too good
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Janelle Worldwide
(@JanelleWorldwi1) reported
@TDAmeritrade I need your support with a letter I received. I can’t seem to reach a person. I want my business to stay there but need a conversation.
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R Patel
(@iampatelrp) reported
$QS @TDAmeritrade rejecting my option orders saying underlying is a hard to borrow stock.. WTF
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George Hayduke
(@HAYDUKE375) reported
@thinkorswim @TDAmeritrade I have video of all of these issues.... User Beware!!!! This program will crash repeatedly at critical times. Then @thinkorswim will blame you taking no responsibility...
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KevinMcH
(@KevinMcH3) reported
@TDAmeritrade Can you make the wait times a little longer, so I can grow a beard while waiting? Pathetic customer service.
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Tradingcol
(@Tradingcol) reported
@TDAmeritrade down again???????
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Papa W
(@Cory_Woot16) reported
Hey @TDAmeritrade ... Why is my @thinkorswim app STILL not working since well before noon? Both my username/password are correct.
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Ultrahypergrowth Stocks
(@ajitosu) reported
@HelloThisIsRay @SpacGuru @TDAmeritrade If you click on trade and enter IPOCWS then it will come (irrespective of mobile or desktop). If not, you can plan to contact Fidelity’s customer care.
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Sarina Christie van Ruth
(@ninasarina91) reported
@TDAmeritrade Please answer PM! Trying to contact the Chinese service but every number given to us directs back to US. Trying to set up an account, sent in the documents, stuck on the section "Paperwork Approval", when logging back in, it asks to set up a Unique Account...
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