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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • MaysenJustin
    Justin Maysen (@MaysenJustin) reported

    @TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’

  • Emmonspired
    Dan (@Emmonspired) reported

    @TDAmeritrade Already called, was on hold for 1 hour, i'm reporting what was told to me. I think the customer service teams need to figure out what's going on and get aligned.

  • nioinc
    nio (@nioinc) reported

    @thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • Stephenmrussel2
    Stephenmrussell4 (@Stephenmrussel2) reported

    @NickLeeson11 @TDAmeritrade I seen someone yesterday had a 7.9 billion cap... I guess if you multiply 7.9x1.05 it equals 8.30... They are using the same data multiple days and it means that the amount of shares is reported wrong. We have a serious issue with repothication.

  • divpatel651
    *** Patel (@divpatel651) reported

    @TDAmeritrade i need help getting my old accout back for some reason i cannot log into it

  • mjfrecruits
    MJF Football Recruiting (@mjfrecruits) reported

    @TDAmeritrade some things not working on your trading platform or thinkorswim. Specifically % movmement in stock-which is very important to some. Any feedback ETA on this ?maybe in future be proactive tell clients it’s not working

  • hopperlife
    Hopper (@hopperlife) reported

    Wtf, TD Ameritrade is moving to Charles Schwab with no explanation why? I was a Scottrade customer before they got bought out by @TDAmeritrade. They told us like six months out and exactly what was going on.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • ZB_Trader
    HenryD (@ZB_Trader) reported

    Hey @TDAmeritrade, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • SpiritnNature
    SpiritnNature (@SpiritnNature) reported

    @TDAmeritrade I would like to see MORE INFO, available online and especially on my cell phone MOBILE APP... 1) all WARRANTS should show: Strike price Expiration date Conversion rate, i e, 1:1, 1:5 etc Full chart HISTORY fron issue date

  • efinuwke01
    bukasee (@efinuwke01) reported

    @TDAmeritrade I have a new account opening with self guided account. I want to log in and fund. I need to log in. Can I get some help?

  • GuruFinancial1
    Guru Financial (@GuruFinancial1) reported

    @TDAmeritrade Im trying to login through the app and it keep saying that my password is wrong

  • untitled_no1
    nomoneyjokic (@untitled_no1) reported

    @roctownbadger @thinkorswim @TDAmeritrade yeah it’s the issue I had. cba trying to deal with bot service though

  • options_yolo
    Options YOLO (@options_yolo) reported

    Thinkorswim bugging out right now. Futures quotes aren’t updating at all.. @TDAmeritrade please fix this

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