TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • GPPeterson Gary Peterson (@GPPeterson) reported

    @TDAmeritrade How do I clear cache in TOS? It’s not my browser that’s a problem!

  • Keymanna Keymanna Paulas (@Keymanna) reported

    @TDAmeritrade I was just informed that my newly created account has been closed, customers service reasoning Nothing!! Oh Wait, I was told it was a Business Decision. This feels like very #targeted response?

  • reilyautofarts O’ReilyAutoFarts (@reilyautofarts) reported

    @TDAmeritrade @CameronSparks3 This has been an issue for so long. This is complete and utter manipulation by your company. We know it. We see it. @TDAmeritrade if you are a new investor and own NO BLACKBERRY STOCK you see only negative news. Positive news is never tagged. EVER.

  • StocksMD StocksMD ✪ (@StocksMD) reported

    @theyeagermyster Yeah that happens to me as well. @TDAmeritrade needs to fix this bug

  • BrianL64 Brian L. 🐺🏂🏔 (@BrianL64) reported

    @TDAmeritrade Your platform is out of service again! what the hell is going on with you guys

  • BrianL64 Brian L. 🐺🏂🏔 (@BrianL64) reported

    @TDAmeritrade I'm so disappointed on your website & Thinkorswim. It has been very laggy this year and this is bloody costly, especially for option traders. How can we rely on using your service when I can't enter/exit a position in a timely manner? Do you pay back the loss to us

  • LoaderSpring 🚴‍♂️ endurance trader 🚵‍♂️ (@LoaderSpring) reported

    my bad @TDAmeritrade I forgot I was transferring some shares to @Fidelity cause you wouldn't lower my OTC trading fee from 6.95 ... Nothing disappeared... just took awhile to process and I had thought it fell through

  • reclama1984 Cayote1984 (@reclama1984) reported

    I feel support people at @TDAmeritrade can't read a single sentence. > Me: I am not trying to do an international wire transfer. It is a simple domestic wire. > they: we need the swift to do an international wire transfer.

  • StocksMD StocksMD ✪ (@StocksMD) reported

    .@TDAmeritrade - I am having problems adding warrants (eg. CCIV+ or PSTH+ tickers) in iOS Ameritrade app into my watchlist. The app quits out when a warrant is added. This started today.

  • kickrockspelosi Mrs. Deplorable 🗣 (@kickrockspelosi) reported

    Anyone have the issue where their @TDAmeritrade app never keeps up with the actual price of a stock, thus making alerts highly inaccurate? I’ll check on my laptop and a stock will be higher than what it says on the app. This means if I sell, I’m not selling at the current price🧐

  • LoaderSpring 🚴‍♂️ endurance trader 🚵‍♂️ (@LoaderSpring) reported

    wow shares just dissappearing on td went from 777 to 192 shares without sellibg wtf!!!!! @TDAmeritrade

  • hagara13 Scooter13 (@hagara13) reported

    @TDAmeritrade Trying to log in but denied, system says I am using another account already. I have logged off all accounts! Your system has continued to get worse. Just terrible lately!

  • DonRoMeltron Rommel Paraiso (@DonRoMeltron) reported

    @TDAmeritrade @CameronSparks3 @TDAmeritrade has the same bot responses to these. I’ve brought this up months ago but they haven’t and will not do anything to fix it. It’s all manipulated and they’re part of it.

  • kickrockspelosi Mrs. Deplorable 🗣 (@kickrockspelosi) reported

    @TDAmeritrade Hi. Yes, I’ve done all of this. Seems to be an ongoing issue. I can’t be on my laptop all day minoring, so it would be nice to have accurate numbers from the app. I’ll call in.

  • shawnibarnett Shawn Barnett (@shawnibarnett) reported

    @TDAmeritrade I am having issues opening my mobile app. I have already tried to delete the app and download it. It updated overnight and I am assuming that is the issue?

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