TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Farmington, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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❤️Amy Taylor❤️
(@AmyTaylorTx) reported
from
Fort Worth, Texas
@TDAmeritrade If that’s the worst thing that happens this week then I am good :) #perspective
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GOGO
(@G0G02k) reported
@TDAmeritrade been stuck in a position that was up +$150.00 to negative now thanks to TD error not letting me sell. Been almost an hour now. 🙃
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Wallstreet Mamba ➐
(@Trader_Jayyy) reported
@TDAmeritrade Will there be compensation for this error? I could not close my position because of this.
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President-Elect Hymen Sharge Zophucuvith
(@Retroactive2017) reported
@TDAmeritrade answer this damn phone
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Tim Robe
(@t_robic) reported
@kevincinar @TDAmeritrade Exact same situation. Won't execute. Won't let me close. Won't let me edit. Won't let me cancel. A 12% gain down to near 0.
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vanishcrypto
(@Vanish0807) reported
from
Edison, New Jersey
@TDAmeritrade @thinkorswim We have lost 1/2 the day and still the issue is not resolved
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President-Elect Hymen Sharge Zophucuvith
(@Retroactive2017) reported
@TDAmeritrade @thinkorswim So can't cancel an order that would not go through and been waiting on the phone for support for 55 minutes NOW is that the new level of excellence your merger is providing?
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Kevin C.
(@kevincinar) reported
@t_robic @DanielOHare14 @TDAmeritrade They don't seem to care. People have been complaining about all these issues and they still refuse to fix or improve their platform. After they've been bought out, the quality has gone done tremendously
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GOGO
(@G0G02k) reported
@Trader_Jayyy @TDAmeritrade Just had, hour long issue resolved. They’re more than likely going to tell you what the sell order was filled at, and will honor it. From what support told me they said that they have the sell orders in but that “market makers” are not sending confirmation. Still annoying though.
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Kevin C.
(@kevincinar) reported
@TDAmeritrade Where are all of your customer service reps?? You guys keep saying there are no knowns issues with your platform but the current wait time is 2 hours? I hardly believe that...
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Wallstreet Mamba ➐
(@Trader_Jayyy) reported
@BabyBelfort @TDAmeritrade Exactly. Terrible service. Honestly thinking about switching brokers because it’s terrible.
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Anne Olsen
(@anneolsen43) reported
@TDAmeritrade Your BOT in your DMs is quite frustrating... the app is down here in Florida
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NorthFloridaSurf904
(@NSurf904) reported
@TDAmeritrade Hi I'm having difficulty understanding my gain percentage and monetary gain on individual stocks. Either there is an error or I am not comprehending how it works. I was up 5 pct on a stock yesterday now it says I am down 10 pct and the price is essentially the same?
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qassem
(@qassem03284283) reported
@TDAmeritrade @thinkorswim hello i can't set up my clientadvisor profile whenever i put my account number it is showed invalid please help thank you
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Hobin Lee
(@h0binlee) reported
@MayorRojo88 @Fidelity @TDAmeritrade same problem, different day. Fidelity rep just told me this new policy is not going away, which means I have to go away. see you on the other side.
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