TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Digi
(@Amberdigibyte) reported
@CunadoBro @TDAmeritrade Thank you. I'm just livid! Seriously portfolio is worth half of what it was this morning and somwhow I have negative cash balance? Don't understand this screwery and don't want to. Crypto is much better! I'll hold my stupid little 11 shares now
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Suzanne Player
(@SuzannePlayer1) reported
@TDAmeritrade WHY DO YOU WASTE YOUR CUSTOMER’S TIME ASKING THEM TO CONFIRM A TRADE BUT PUTTING NO INFORMATION ABOUT HOW TO DO THAT - AT LEAST NOT ANYWHERE THEY CAN FIND IT CONVENTIENTLY LIKE RIGHT ON THE SAME PAGE? #customerservicefail
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Amazing WIZ Kids
(@AmazingWIZKids) reported
@TDAmeritrade @MMartino87 HOW do we "confirm" our trade??? YOU ask us to confirm what we just told you but don't say HOW? Besides, plenty of times we've added $8 to a $22 bid but it wasn't a problem. WHY is it a problem now? #customerservicefail NO EMAIL and your phone wait is 50 min!
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BroLoElCunado
(@CunadoBro) reported
@tendernipples @TDAmeritrade Yes. I've been through an RS before. Putting me on a Margin Call for it and threatening to sell off my shares if it wasn't remedied immediately is my issue.
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🎯
(@keibikei) reported
@RomeoPhysique @TDAmeritrade Worst customer service I have ever seen. I have sent the docs twice, no answer. they won't answer phone calls, e-mails. They only answer here but can't give much info, so it's useless. If you don't want to take new customers just say it, but don't make us waste our time please.
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Amazing WIZ Kids
(@AmazingWIZKids) reported
@TDAmeritrade @robjulian2000 HOW do we "confirm" our trade??? YOU ask us to confirm what we just told you but don't say HOW? Besides, plenty of times we've added $8 to a $22 bid but it wasn't a problem. WHY is it a problem now? #customerservicefail NO EMAIL and your phone wait is 50 min!
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Shivam
(@Shivam_Savant) reported
Fix your app @TDAmeritrade
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Lizzy
(@sweetLizzzz) reported
@TDAmeritrade Bought AMBL for $2.50. Woke up a day later with a 3.59 costs basis. I call no one answers. Wtf , how is that possible? And that’s Not The Only Stonk I hold With Discrepancies😩 . might be time to move to @etrade or @Fidelity
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tyler
(@tyler59111264) reported
@TDAmeritrade my account has been messed up since 5am this morning. Still no fix! $5k missing from my account, a margin call I shouldn’t have and a trade restriction I shouldn’t have! This is absurd. Contacting an attorney today
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Mr. Belding
(@iMrBelding) reported
@TDAmeritrade I’m trying to understand why I can’t login to my account, I’m in a endless loop and the page just keeps refreshing at the security question. This is causing me to lose money since I can’t exercise my right to buy stock! Please look into this.
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rel71177
(@rel71177) reported
@TDAmeritrade Help 1-800-669-3900. no help, no help, just BS.
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(@keibikei) reported
I guess @TDAmeritrade is not taking any new customers, but they don't say it openly. I sent the docs for a new account twice. No answer. I called them, e-mailed them. No answer. Worst customer service I have ever seen. Stay out of it. #DayTrading #trading
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Amazing WIZ Kids
(@AmazingWIZKids) reported
@TDAmeritrade When a company has a whole "contact" us page but doesn't list any emails, & has a phone wait time of 50 minutes on a normal trading day (typical), you have to conclude that they don't WANT to help you without you jumping through lots hoops designed to discourage you
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Amazing WIZ Kids
(@AmazingWIZKids) reported
@TDAmeritrade ...IS this how YOU like to be treated when you're on the customer end? #passiveaggressivecustomerservice DON"T tell us to confirm something WITHOUT TELLING US HOW - and not making us look for the answer that shows disrespect for our time. #Ameritrade sucks
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Adam Saad
(@AdamDKSaad) reported
This is my fourth time today calling @TDAmeritrade help line with a 50 minute estimated hold time. Absolutely unacceptable, TD. Get your house in order.
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