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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

  • RamiSegal
    Rami Segal (@RamiSegal) reported

    @TDAmeritrade @BangCapTrading Was this issue ever fixed?

  • ArkhamB
    Brian (@ArkhamB) reported

    TD is half down? Can place orders but no bid/ask. @TDAmeritrade @thinkorswim

  • MichaelWSpike
    Michael Webster (@MichaelWSpike) reported

    @TDAmeritrade your @thinkorswim App is broken right now Anytime I click on "positions" the app fails I get I'm not having a great week, but you at least have to let me see this ****

  • untitled_no1
    nomoneyjokic (@untitled_no1) reported

    @roctownbadger @thinkorswim @TDAmeritrade yeah it’s the issue I had. cba trying to deal with bot service though

  • meyers_oh
    Meyers (@meyers_oh) reported

    @satymahajan @TDAmeritrade @thinkorswim Fidelity was bugging out with my fills all morning. Made it out but damn.

  • mjfrecruits
    MJF Football Recruiting (@mjfrecruits) reported

    @TDAmeritrade some things not working on your trading platform or thinkorswim. Specifically % movmement in stock-which is very important to some. Any feedback ETA on this ?maybe in future be proactive tell clients it’s not working

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • Giannijojo
    SC 💕 (@Giannijojo) reported

    @TDAmeritrade gawd awful customer service now merging w Schwab - my account ( zero bal) can’t be accessed - sev calls to 800# account seems locked up - no merger for me I can’t get a reasonable response - account inactive for sev years

  • MSabalburo
    Kamiburger (@MSabalburo) reported

    @satymahajan @TDAmeritrade @thinkorswim If you had any issues, they credited my acc. So as I was unhappy it happened, I was happy with the customer service

  • 786fib
    Joseph (@786fib) reported

    @satymahajan @TDAmeritrade @thinkorswim TOS is awesome when it works correctly and total dog **** when it doesnt. Most issues are first 30 minutes of trading. I go calling the helpdesk and as always didnt see anything wrong. Their PFOF any broker that participates in PFOF you will see these types of issues.

  • lucassmaddox21
    GC⚽️ (@lucassmaddox21) reported

    @TDAmeritrade ok i’m trying to withdrawal $500 from my ameritrade account to checking account. Explain why i get an error and can’t withdraw MY money?

  • HazardousMayhem
    HazardousMayhem (@HazardousMayhem) reported

    @thinkorswim @TDAmeritrade TOS seems to be not working at this time for several clients. Any ETA? Some have orders out.

  • danielgbones
    Daniel Bones (@danielgbones) reported

    @TDAmeritrade There are plenty of funds...its just a bad message to send when that is NOT the issue.

  • CheetahPsg
    CheetahPSG (@CheetahPsg) reported

    @satymahajan @TDAmeritrade @thinkorswim I've experienced some similar issues with TOS in the past. Remember during a heavy Covid recovery day that I entered a trade and wound up with frozen charts, a severely lagging silicone life form AT, and eventually a BLANK screen while still in the trade.

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