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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • watchyour62018
    Rianaigh (@watchyour62018) reported

    @TDAmeritrade How are you gonna feel when people start showing up at your offices because you Customer Service via phone has a 1 year wait time?!... @TDAmeritrade you really need to get your **** together... And don't doubt my previous question.

  • GoldenRule_LLC
    GoldenRuleLLC (@GoldenRule_LLC) reported

    @thinkorswim @TDAmeritrade thank you for getting my assignment error corrected.

  • TranceEnd47
    Jason G (@TranceEnd47) reported

    @TDAmeritrade didnt know id come from robinhood and actually have more issues here so far

  • TGad75
    T Gad 75 (@TGad75) reported

    @RealLifeAxelrod @TDAmeritrade @thinkorswim I’m in but was slow to initially get in

  • harrywang0
    Harry **** (@harrywang0) reported

    Online application had an error on TD's end, spent 2 hours on the phone waiting just to speak someone about it, got directions to submit files via email. One week later, email deleted because nobody at TD opened it. Great customer service. @TDAmeritrade

  • fintwitprof
    The Professor (@fintwitprof) reported

    Wouldn't be Monday morning if @TDAmeritrade web or app or both didn't crash. You just cost me a trade, guys. Again.

  • YogiBear413
    Yogee (@YogiBear413) reported

    @TDAmeritrade What's going on with account balances? Are you guys still having issues? It says incorrectly that I'm in a margin call. I can't get through to client services. 1.5 hr wait! I even tried over the weekend.

  • harrywang0
    Harry **** (@harrywang0) reported

    Online application had an error on TD's end, spent 2 hours on the phone waiting just to speak someone about it, got directions to submit files via email. One week later, email got auto deleted because nobody at TD opened it. Great customer service. @TDAmeritrade

  • trader_NR
    TraderNR (@trader_NR) reported

    @TDAmeritrade @thinkorswim When will this trading issue be resolved?! This is insane. Account locked pretty much.

  • adamzak7
    Adam Zak (@adamzak7) reported

    @RealLifeAxelrod @TDAmeritrade @thinkorswim Might just be a you problem

  • Ozarka10
    Ozarka (@Ozarka10) reported

    @TDAmeritrade I believe there is an error with my quotes. $amzn and $rkt are both green. @DPogrebinsky your broker having the same issues?

  • umetsubocho
    Brad Whittington (@umetsubocho) reported

    @TDAmeritrade When are you guys going to fix all the fake margin calls ?? I deposited money Saturday because I thought I messed up. But your system is messed up for many people. 2-3 hour phone holds all weekend and today... not very professional to try and keep this quiet.

  • DasriM_O
    Powerhouse (@DasriM_O) reported

    @TDAmeritrade this is the second worse brokerage after Robinhood. Been customer for over 8 years and it is a week now that I am trying to reach them. They closed branches it takes 2-3 hour hold and still can not reach them. Are they bankrupting?

  • killa_pump
    PumpKilla (@killa_pump) reported

    @RealLifeAxelrod @TDAmeritrade @thinkorswim You getting a bad storm where you at maybe affecting your server.?

  • wfc19
    Neuroman (@wfc19) reported

    @cobigsky22 @TDAmeritrade Thanks. I checked the trading history and I am sure it was some kind of mistake of @TDAmeritrade. I got a margin call email, but so far it's been 1 hour on their customer service and nobody is answering the call or replying email. ahhh

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