TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nashville, TN 1
Brooklyn, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Real_Matt_R Matt (@The_Real_Matt_R) reported

    @TDAmeritrade @CharlesSchwab If you sent automatic surveys out to every customer that opens a support ticket on the @thinkorswim I think you'd be surprised at how much negative feedback you would get. It should provide some hard insight into how worthless they actually are.

  • trader_donkey Donkey Bull (@trader_donkey) reported

    @TDAmeritrade why do you keep $SG on the non shortable list. it is marginable on fidelity WTF

  • callmebuckets Nice (@callmebuckets) reported

    @TDAmeritrade I'm having trouble logging into my account. Can you help??

  • ConnorSorenson WiscoProud (@ConnorSorenson) reported

    @TDAmeritrade why can’t I transfer between accounts? I have an error message. This happens a lot with internal transfers it’s ridiculous

  • artlovesports artlovesports (@artlovesports) reported

    @TDAmeritrade Having problem logging on the thinkandswin app on my phone and tablet! Is it just me or it national wide situation?

  • shadeofwhitesno Andy B (@shadeofwhitesno) reported

    @TDAmeritrade you guys need to fix your platform. Way too many glitches especially when you randomly remove stop losses or prevent users from selling their positions

  • ROVERTRADER ROVER (@ROVERTRADER) reported

    @TDAmeritrade @thinkorswim mobile app is down

  • AngryRed316 Angry Red (@AngryRed316) reported

    @SalsTradingOTC @TDAmeritrade Also just going to say wasn’t this exact notification, was just a warning. I’m assuming this guy just ignored the warning over and over never calling TD addressing the issue and what caused the issue

  • 3rd__space ™️ 3rd space (@3rd__space) reported

    @TDAmeritrade I received email “We have processed and approved your electronic submission of the Internal Revenue Service (IRS) Form W-8BEN for your account…” So when will update withhold 24% of dividend and interest income? Thanks

  • PennyStalker01 PennyStalker01 (@PennyStalker01) reported

    @SalsTradingOTC @TDAmeritrade Tda had me file a 13H with the sec. They told me then they were about to crack down on otc traders. If the 13H rule applies to you, file it, avoid being kicked off. However with that on file now, I no longer add any new OTCs. To much sketchy stuff going on in otc right now for me

  • garthbond Garth James Bond (@garthbond) reported

    @TDAmeritrade Need help with my login, please

  • terrance_austad Terrance Austad (@terrance_austad) reported

    @TDAmeritrade @SLewicky_TDA I am having trouble with my futures report in the am it have not moved off of the Wednesday morning numbers. Ideas?

  • jitu628 Jasup (@jitu628) reported

    @TDAmeritrade App is extremely slow today

  • uphillmarket_ James (@uphillmarket_) reported

    @TDAmeritrade You have a bug in the Matterport $MTTR stock chart. History of the chart only goes back to just before August. Doesn’t show any further back. Please fix. It’s been like this for months. Very frustrating

  • DCRando2020 A (@DCRando2020) reported

    @TDAmeritrade Account login is down via iOS app. v6.24.1

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