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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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aries
(@sanmaz) reported
@LadyJustice6910 @Fidelity @TDAmeritrade Our moneys I'm Alliance. No problems.
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TheRealMuppet
(@321_gonzo) reported
@TDAmeritrade Im just stating my experience, I have spoken to technical support several times. I quoted what was the response in my original message(I think it was the first in the thread) any more of my time spent on this issue will be reading the terms and agreements for breach in contract.
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Daniel Flynn
(@FlynnRunning) reported
@TDAmeritrade your thinkorswim app is not working costing us alot of money. Figure it out #fintwit
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Tmoney 🤑
(@Stikeenote) reported
@TDAmeritrade How is this possible? My orders were missed, my profit opportunities lost. I tired to fill an order over 7 times with no success, also tried market 3 market orders. Just terrible.
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lucky
(@YeMustBeReBorn) reported
@etrade Traders are closing their accounts with you. High net worth accounts moving to @IBKR and @TDAmeritrade ... your poor service is costing people too much money
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Daniel Sermersheim
(@DLSermersheim) reported
@TDAmeritrade updated Mobile apphas various shades of red green and gray. Gray could be up or down. What gives?
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TheRealMuppet
(@321_gonzo) reported
@TDAmeritrade I would recommend @WebullGlobal or @RobinhoodApp head and shoulders above td ameritrade. You won’t get the service they say they provide from td ameritrade. You’ll be able to trade 15-45 minutes after movement tho. Scandalous
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JLT
(@johtull3) reported
@TDAmeritrade Can't login to app for over an hour now. What's happening?
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Kieran John Hawe
(@khawe) reported
@jimcramer Yes - had an issue with @TDAmeritrade
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michael j miller
(@MjmgolfJ) reported
@LadyJustice6910 @Fidelity @TDAmeritrade Perhaps it’s ownership is having money problems ? I froze my 401k account into cash or cash equivalents a week ago !
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JLT
(@johtull3) reported
@TDAmeritrade @BearAnderson5 can't login for over an hour
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jpetti
(@javipett33) reported
@TDAmeritrade I tried to do it again with internet explorer and I got the same error, what occurs to me is that they do not have my email scheduled in their base, can it be? Thank you
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Landry Watson
(@landry_dubya) reported
@TDAmeritrade @JovaniMGomez1 I am putting in the my correct login information and when I submit, it tells me, “Login failed, Try again later.” This has been happening for about a week now.
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G Host
(@hosttodagees) reported
@tha_builder @jsmithxc11 @TDAmeritrade For real **** TD i can’t either.
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SoulFoo
(@FooSoul) reported
@jimcramer TOS was lagging/freezing/displaying incorrect data... at least it wasnt as bad ad when their notification server is 10minutes delayed and locks you into a hidden position, at a hidden price, and unable to sell. The SEC really needs to crack down on these platforms @TDAmeritrade
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PJT
(@ptuncch) reported
@TDAmeritrade - what the heck?!?!? I can’t get in touch with anyone on a very time sensitive issue
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Kristina Alexandra
(@KKAlexandra) reported
@TDAmeritrade Can someone CAPABLE at TD contact me? I have $$ missing from my account and Customer Service is incapable. Before I close my account
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Robert
(@roberts3562) reported
@madaznfootballr @Nasdaq Lol TD @TDAmeritrade sends this out weekly. Oopps, sorry, down again.
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BEAVER_SLIDE
(@BEAVER_SLIDE) reported
@NSAVTech any solution to the @TDAmeritrade issue yet?
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Stock Doggo 💸📈🐶
(@bshehram) reported
@jimcramer Yah for sure @TDAmeritrade (website only) was having issues loading some pages and I even got error pages when looking up quotes. Everything on @thinkorswim seemed to be fine though.
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Shiro
(@notcapslock) reported
@TDAmeritrade you chatbot via dm sucks and i need help badly
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TheRealMuppet
(@321_gonzo) reported
@TDAmeritrade worst app I’ve used.. can’t even keep up with market changes. And costumer service’s answer is “ha, there’s a lot of volatility”
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Blair Lyons
(@blyons4) reported
@jimcramer No problem with @TDAmeritrade or their @thinkorswim apps on my end.
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Tmoney 🤑
(@Stikeenote) reported
@TDAmeritrade Just fix the problem so it doesn't continue to happen. You let down many traders. Every Monday at market open you're platform is snailish.
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Politicians records matter
(@The_Real_Dane) reported
@JPEGuin if you are like me and have @TDAmeritrade you are sh%t out of luck as ones again, funny enough how their platform is not working on very specific stock
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Arthur Knapp
(@artknapp88) reported
@TDAmeritrade Mobile TOS orders very slow again, takes 20-30 seconds to load. System upgrade in your plans?
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Ian Seongchan Kang
(@IanSeongchan) reported
@TDAmeritrade I'm having an issue with Account_Activity Streaming API, the sever keep sending me only "notify" even though I made a buy or sell order. is there a problem on your server? let me know what's going on
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Jim
(@JimFav) reported
@TDAmeritrade make sure you guys give Sean_C in the customer support department a raise. Usually reaching out to customer support anywhere is a headache but he went out of his way to make sure everything I was dealing with was fixed and offered assistance in other areas. 👏
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KING_LURK_HzRd
(@KingLurkHzrd) reported
from
Naranja, Florida
Not sure if to go to @Fidelity or @TDAmeritrade I'm leaving @RobinhoodApp horrible customer service
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Moose
(@MoonMan007) reported
@TDAmeritrade is the absolute worst broker when it comes to fills. Dammit I would have had a nice morning.