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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Collins 🇬🇧🇺🇲🤠
(@tomjcollins85) reported
@TDAmeritrade - I faxed over my documents on 02/03 to support a new account request, but I've yet to hear back. Is there someone who can check the status for me? :)
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RAVEE!!!
(@RaveeTweets) reported
@TDAmeritrade I have only the account number as I applied online and shared the documents through fax and also email for getting the login ID and Password. Since I see some response here could you please let me know by when the application will be processed if I share the account number
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Sunny 🦷
(@SunnyPahoujaDDS) reported
@Kwann18372585 @chamath @TDAmeritrade it’s just error on their app. The price didn’t drop 75% lol
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DogePorn
(@DogePorn) reported
@TDAmeritrade has an 1.5 hour long wait for customer service... #dogearmy #dogecointothemoon
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EngstromStudios
(@EngstromStudios) reported
@TDAmeritrade Totally disappointed with your service @TDAmeritrade. After years of trading with you, it's now IMPOSSIBLE TO GET SOMEONE ON THE PHONE. Why is that? #TDAmeritradeSucks!
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Sustainable Capital
(@SustainableCap3) reported
@TDAmeritrade there's a one hour wait time, **** that. get it fixed
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ValTrifonov
(@val_trifonov) reported
@TDAmeritrade Iexpect proper, fair and transparent service from my broker-not this ****! Now some ritch glob will buy his second villa in the hamptons, while i live like a spartan helot for another coiple of years to fund myself again to proper lvl. This extremely unethical. @SEC_Enforcement
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eztwit
(@eztwitaca) reported
@TDAmeritrade tda should confirm having received the order and intention to execute when market opens. But: the order is not accpted due to bad software design. I have already described this using different wording. Let clients know when you corrected the siftware into a useful state.
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Luke Madsen
(@Luke_isTrending) reported
@TDAmeritrade why is it impossible to reach anyone when I need help? I’ve been waiting for a chat response for 3 hours. Tried to call multiple times as well
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Jorge Tamayo
(@LHS_Tamayo) reported
@TDAmeritrade How about fixing the issues with balances?
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Dan
(@BullishDanny) reported
@TDAmeritrade I’ve called 3 times and talked to 5 reps. The last rep told me the previous reps didn’t lie to me, they just gave me wrong or incorrect information. 👍 I understand you’re not going to be able to help me. But hopefully I can help others not get robbed by TD!
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Rope. I hate all my teams.
(@Rope___) reported
@TDAmeritrade I have two stocks on my account showing negatives for amounts that I don’t have in stock. Is it a glitch?
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Jordan Barta, MBA
(@Barta57) reported
Maybe @TDAmeritrade can help me understand the OTC fees. @CharlesSchwab owns you now and you're not willing to change your OTC fees. SO... I have to pull my funds and move to Schwab. That sounds like crap. Care to help so I can leave my funds in my account.
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Christina Pirello
(@christinacooks) reported
@TDAmeritrade The ‘90’s called and they want their kale joke back. In case you live under a rock, no one makes fun of healthy eating anymore. I’m a customer but maybe not for long.
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Carabelli29
(@carabelli29) reported
@TDAmeritrade @FINRA Are accounts presumed to be fixed by now from last weeks major stumble? What are you doing to help correct positions which clients could not close because they have negative available balance?
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eztwit
(@eztwitaca) reported
@TDAmeritrade Rejecting good orders is bad. 5) The big risk to use TDAmeritrade is Stop-Loss orders being rejected instead of having these executed as desired by stock owner. It is really impossible to manually enter several Stop-Loss orders immediately when market opens.
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عـ ..
(@dontdeserveit09) reported
@TDAmeritrade Do something about your customer service!! It’s ridiculous that’s i’m still waiting for 1 hour now and nobody is answering the phone. It’s so frustrating!! Will you ever answer the line or should I wait for a whole 8 hours to get my password? UNREAL!!
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Jason Keesee
(@kazoo4573) reported
@TDAmeritrade I am a TDA customer with stock in #GPFT . There is a rumor that another ******** company may purchase Grapefruit. If they are purchased, what should I expect will happen to my share price?
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Deb Kligman
(@Micbear64) reported
@TDAmeritrade Great advice that does not work when TD Ameritrade can't do a SIMPLE transaction in 5 business days and LOCKS UP your account due to their coding issue.... REALLY??! Waited an hour+ on hold to be told you ARE aware....but still waiting.....
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Whitney Eden 🌈
(@Whitney_SEO_666) reported
i had some issues with with transfers to my @TDAmeritrade account, resulting in a few return fees. but then i couldn’t place any order. took 2 weeks and multiple messages to them to find out my account had been frozen. why did they tell me this immediately?
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RAVEE!!!
(@RaveeTweets) reported
@TDAmeritrade Hi guys... I tried reaching out to your customer care several times and through the emails yet I have not received any response.. can you please reply here
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Lexicos
(@lexicos) reported
@TDAmeritrade Worst customer service! 1 hour hold time for a week now.
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Tapan K Talati
(@TalatiTapan) reported
@Ztrader12 @IBKR @TDAmeritrade By the way I am out of vper for now. It tanked pretty bad. I guess god was looking out for ya not to invest. Mysterious but funny way of showing. Good luck Z!
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ValTrifonov
(@val_trifonov) reported
@TDAmeritrade Exactly. Monday morningni started placing claendars and spreads on it. Midday you pulled the rug with restrictions, i couldn't properly roll the trades, and sell spreads to bring my vega down a bit to combat the 6-700%IV. You don't buy naked options at that IV value.
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RAVEE!!!
(@RaveeTweets) reported
@TDAmeritrade It’s already 8/9 days .. And I am sure you guys have not even opened my documents for processing .. as I did not get read receipt too. Appreciate if you can help. I sent the fax yesterday since I did not get any support. Please extend your support
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cslovedora
(@cslovedora1) reported
@TDAmeritrade @SustainableCap3 I have sent my problems through email, online messages, and phone. The problem is still there, not fixed. It is horrible.
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Sustainable Capital
(@SustainableCap3) reported
wtf is going on at Ameritrade with these balances @TDAmeritrade
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RAVEE!!!
(@RaveeTweets) reported
@TDAmeritrade While I understand the volume, it is essential to keep your customer care account working and addressing the queries.. Neither I see a response to mails nor you guys are picking calls. Is the system not build to address the growth and support on time ?
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Dan
(@BullishDanny) reported
@TDAmeritrade And we are glad to help !! Here’s a number to call and wait on hold for two hours. hahaha... we are gonna throw reps at you, each with wrong unhelpful information. At the end we are going to tell you to go find the missing money urself!👍
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Sir Baller
(@Sir_Baller) reported
@TDAmeritrade The only reason you would limit covered calls or cash secured puts on #GME is to help crash the price of the stock. The seller of those contracts is at no risk whatsoever #notafreemarket