TD Ameritrade

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

TD Ameritrade Outage Chart 12/21/2024 20:10

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Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

  1. Login (64%)

    Login (64%)

  2. Trading platform (27%)

    Trading platform (27%)

  3. Website (9%)

    Website (9%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

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City Problem Type Report Time
United StatesPrattville Login
United StatesTyler Login
United StatesBirmingham Trading platform
United StatesWarrington Login
United StatesPhoenix Trading platform
United StatesKinwood Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • wfc19 Neuroman (@wfc19) reported

    @cobigsky22 @TDAmeritrade Thanks. I checked the trading history and I am sure it was some kind of mistake of @TDAmeritrade. I got a margin call email, but so far it's been 1 hour on their customer service and nobody is answering the call or replying email. ahhh

  • ijtbjj Jordan Thompson (@ijtbjj) reported

    @TDAmeritrade please help... how long will it take you to fund my account??? Can’t trade :-(

  • harrywang0 Harry **** (@harrywang0) reported

    Online application had an error on TD's end, spent 2 hours on the phone waiting just to speak someone about it, got directions to submit files via email. One week later, email deleted because nobody at TD opened it. Great customer service. @TDAmeritrade

  • harrywang0 Harry **** (@harrywang0) reported

    Online application had an error on TD's end, spent 2 hours on the phone waiting just to speak someone about it, got directions to submit files via email. One week later, email got auto deleted because nobody at TD opened it. Great customer service. @TDAmeritrade

  • adamzak7 Adam Zak (@adamzak7) reported

    @RealLifeAxelrod @TDAmeritrade @thinkorswim Might just be a you problem

  • DasriM_O Powerhouse (@DasriM_O) reported

    @CharlesSchwab @TDAmeritrade That is a lie, you dont let me set limits on owned stock. You manipulate how and what I can do with my money. I am customer for over 10 years.

  • GoldenRule_LLC GoldenRuleLLC (@GoldenRule_LLC) reported

    @thinkorswim @TDAmeritrade thank you for getting my assignment error corrected.

  • CJ_Kavanaugh #BreadWinner (@CJ_Kavanaugh) reported

    Wow I’m out here missing plays in the market because my account is still messed up. @TDAmeritrade fix my buying power come on.

  • killa_pump PumpKilla (@killa_pump) reported

    @RealLifeAxelrod @TDAmeritrade @thinkorswim You getting a bad storm where you at maybe affecting your server.?

  • watchyour62018 Rianaigh (@watchyour62018) reported

    @TDAmeritrade How are you gonna feel when people start showing up at your offices because you Customer Service via phone has a 1 year wait time?!... @TDAmeritrade you really need to get your **** together... And don't doubt my previous question.

  • MMaherStocks Marko Maher (@MMaherStocks) reported

    @TDAmeritrade @thinkorswim Account balance and buying power are messed up today and I can't trade today. Any news, when the issues are going to be solved (I was told overnight solution will fix it yesterday)?

  • option_top TopOptionSwings (@option_top) reported

    Fix your trash *** app ffs. @TDAmeritrade

  • WizmanGazbee wizman gazbee (@WizmanGazbee) reported

    @TDAmeritrade TD Ameritrade always behind on everything. Crypto is allowed on others but TD is too big to fail (stupid)

  • chrisgrimess_ Chris (@chrisgrimess_) reported

    Sure wish @TDAmeritrade would get their **** together and fix my account so I can actually use it

  • hektiiikk chris (@hektiiikk) reported

    @TDAmeritrade @thinkorswim any idea why my buying power hasn't settled? getting no response from live support, thnx.

  • RealLifeAxelrod AXELROD (@RealLifeAxelrod) reported

    Is ThinkOrSwim down for you? Nothing is loading today.... @TDAmeritrade @thinkorswim

  • ctrader8341 Magic 8341 (@ctrader8341) reported

    @TDAmeritrade There seems to be problem with The option assignment from last week and positions are displayed wrong.

  • YogiBear413 Yogee (@YogiBear413) reported

    @TDAmeritrade What's going on with account balances? Are you guys still having issues? It says incorrectly that I'm in a margin call. I can't get through to client services. 1.5 hr wait! I even tried over the weekend.

  • ZaboniT ZaboniTrades (@ZaboniT) reported

    @TDAmeritrade I’m so tired of your plataform not working correctly. I open my account and it says I’m negative (322,000.00). I have no opened positions. This is so frustrating. I’ve tried calling, I been waiting for a representative for 1 hour.

  • Ozarka10 Ozarka (@Ozarka10) reported

    @TDAmeritrade I believe there is an error with my quotes. $amzn and $rkt are both green. @DPogrebinsky your broker having the same issues?

  • allysonnewell allyson newell (@allysonnewell) reported

    @TDAmeritrade Hi. @NEWELLJIM is having major issues. You’ve had him on hold for 90mins, disconnected the call & wait times just went from 20 mins to another 90. He’s calling from Colombia! Covered call options that expired above the strike price were not actually called away 1/2

  • DasriM_O Powerhouse (@DasriM_O) reported

    @TDAmeritrade this is the second worse brokerage after Robinhood. Been customer for over 8 years and it is a week now that I am trying to reach them. They closed branches it takes 2-3 hour hold and still can not reach them. Are they bankrupting?

  • fintwitprof The Professor (@fintwitprof) reported

    Wouldn't be Monday morning if @TDAmeritrade web or app or both didn't crash. You just cost me a trade, guys. Again.

  • stockroads stockroads (@stockroads) reported

    @OptionsLocator @TDAmeritrade Same issue. Looks resolved. A weekend if unnecessary stress. Thinking about moving in

  • trader_NR TraderNR (@trader_NR) reported

    @TDAmeritrade @thinkorswim When will this trading issue be resolved?! This is insane. Account locked pretty much.

  • GeeCoin Sam Hooshmand (@GeeCoin) reported

    My @thinkorswim s showing I have 200 shares of $AMD and vertical spread , $Tsla and $Fsly calls ! Wtf ! @TDAmeritrade

  • TGad75 T Gad 75 (@TGad75) reported

    @RealLifeAxelrod @TDAmeritrade @thinkorswim I’m in but was slow to initially get in

  • OptionizerSS behr hogan (@OptionizerSS) reported

    @OptionsLocator @TDAmeritrade It’s bad. I gave up on any support at all when they tried to tell me my minimum ram was set too high and that was my problem? What? He told me to lower it. I had plenty of RAM for what I was allotting

  • days2go04 days2go (@days2go04) reported

    @TDAmeritrade - 2 HOUR WAIT TIME to speak with TRADING?!?!? Y’all suck!!!! Quite possibly the worst trading platform out there.

  • TheRevDC84 The Rev (@TheRevDC84) reported

    TDA // Anyone else having major issues with @TDAmeritrade being totally inaccurate on prices on the app?!? It’s impossible to trade this way. Get your **** together TDA 😡