TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Trading platform (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	2 months ago
Farmington	Login	4 months ago
Nashville	Login	8 months ago
Brooklyn	Login	8 months ago
Chicago	Login	9 months ago
Klamath Falls	Website	9 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DotNetExpert (@DotNetExpert007) reported 53 seconds ago

  @TDAmeritrade @Dowjonesing TD, what about your customers still using older phones that don't support an Android 9 update?? We didn't even get a notice this Major Change was coming... Wow!

• 
  Hector Lopez (@hlopez_) reported 2 minutes ago

  Hey @TDAmeritrade TOS is not showing positions and I had to attempt to close positions due to your issue.

• 
  nolastevedore (@nolastevedore) reported 5 minutes ago

  @RJRCapital How many times do folks need to be burned in puts and shorts? Folks forget that cash is a way of shorting the market. Once I stopped daytrading and for the market to make sense, plus not giving fees to @citsecurities and @TDAmeritrade, my quality of life improved.

• 
  Dexter (@DayTraderDex) reported 6 minutes ago

  Been trading on ToS for 2 months... this is strike #2 already @thinkorswim @TDAmeritrade @CharlesSchwab Feel like I'll be switching platforms again soon. Fix your ****.

• 
  Stephenmrussell4 (@Stephenmrussel2) reported 6 minutes ago

  @NickLeeson11 @TDAmeritrade I seen someone yesterday had a 7.9 billion cap... I guess if you multiply 7.9x1.05 it equals 8.30... They are using the same data multiple days and it means that the amount of shares is reported wrong. We have a serious issue with repothication.

• 
  opd (@opd6799) reported 7 minutes ago

  @DanielMandia2 @AlderLaneEggs I need some help here guys if it all possible. @TDAmeritrade has put me in at $300 margin call and Forcing me to do a wire transfer to cover it. I am away and the nearest branch is 1000 miles away. I was just told my account will go into collections

• 
  Michael Webster (@MichaelWSpike) reported 9 minutes ago

  @TDAmeritrade your @thinkorswim App is broken right now Anytime I click on "positions" the app fails I get I'm not having a great week, but you at least have to let me see this ****

• 
  Can't afford to lose (@cantafford2lose) reported 15 minutes ago

  @Rosebuddtheking @IBKR @TDAmeritrade Wtf is this b.s man

• 
  John Cook (@JohnCookconsult) reported 21 minutes ago

  @TDAmeritrade I have to say on a Friday afternoon your account management customer service is UNBELIEVABLY PATHETIC.

• 
  Crashmore (@ObamaFashionSh0) reported 21 minutes ago

  @TDAmeritrade checked on phone and laptop. Option to select a new issue treasury is not present. Site issue?

• 
  Sarah David (@SarahDa81344185) reported 24 minutes ago

  @Giannijojo @TDAmeritrade It was unbearable and It’s really sad how this things do happen after numerous appeals to the support team and nothing was done until I came across @astra_trix support team and it was fixed completely the ré are best you will ever have

• 
  Dan (@Emmonspired) reported 28 minutes ago

  @TDAmeritrade Already called, was on hold for 1 hour, i'm reporting what was told to me. I think the customer service teams need to figure out what's going on and get aligned.

• 
  MJF Football Recruiting (@mjfrecruits) reported 29 minutes ago

  @TDAmeritrade some things not working on your trading platform or thinkorswim. Specifically % movmement in stock-which is very important to some. Any feedback ETA on this ?maybe in future be proactive tell clients it’s not working

• 
  Percy Johnson (@PercyJJ10348969) reported 29 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Biden Sucks (@LGBFJB_MegaMAGA) reported 30 minutes ago

  @TDAmeritrade @CharlesSchwab Too bad the TD Ameritrade sucks. Only app the has connection issues. If you cannot log in, you can't trade.

• 
  Options YOLO (@options_yolo) reported 33 minutes ago

  Thinkorswim bugging out right now. Futures quotes aren’t updating at all.. @TDAmeritrade please fix this

• 
  Richard (@Laughabit101) reported 34 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Oh damn. I'm on TOS

• 
  Guru Financial (@GuruFinancial1) reported 36 minutes ago

  @TDAmeritrade Im trying to login through the app and it keep saying that my password is wrong

• 
  Percy Johnson (@PercyJJ10348969) reported 36 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Percy Johnson (@PercyJJ10348969) reported 38 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Percy Johnson (@PercyJJ10348969) reported 38 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Just_Ace (@Trying2Ace) reported 39 minutes ago

  @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

• 
  SC 💕 (@Giannijojo) reported 45 minutes ago

  @TDAmeritrade gawd awful customer service now merging w Schwab - my account ( zero bal) can’t be accessed - sev calls to 800# account seems locked up - no merger for me I can’t get a reasonable response - account inactive for sev years

• 
  Pmoney (@easytrades2) reported 46 minutes ago

  @TDAmeritrade yo what's up with this order glitch on TOS, orders doesn't show its being filled but on back end it is. Ended up with triple the amount of size I wanted and had no idea until 10 minutes later

• 
  Grant Wehrli (@GrantWehrli) reported 53 minutes ago

  Hey @TDAmeritrade your customer service is awful. /rant

• 
  Joshua (@Iucidtrades) reported 56 minutes ago

  @AmyArial Well you're not paying for your execution, so it'll be similar to Webull. But Webull has been giving me more issues than normal and I've always preferred @TDAmeritrade customer service and platform overall.

• 
  nio (@nioinc) reported 58 minutes ago

  @TDAmeritrade @CharlesSchwab When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

• 
  Sydney Shepherd (@SydneynShepherd) reported 58 minutes ago

  @TDAmeritrade @Me2Greedy1 TD Ameritrade is a joke. My husband’s account was closed due to “fraudulent activities”. When he was the one who reported it to them, they tried to say he was the one creating the fraudulent problems on his account. They closed it and he still has not received his money.

• 
  ilovemorocco (@ilovemorocco2) reported 59 minutes ago from Manhattan, New York

  @TDAmeritrade forgot my username and password, please help

• 
  Percy Johnson (@PercyJJ10348969) reported 59 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.