TD Ameritrade status: trading issues and outage reports
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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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i am Antonio (@AFTuits) reported@TDAmeritrade @thinkorswim the latest release has a bug, when you scroll down the volume of the video goes down
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Lost Soul (@lostsoulty) reported@satymahajan @TDAmeritrade @thinkorswim Was this at open? I had the same issue… 😡
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Dexter (@DayTraderDex) reportedBeen trading on ToS for 2 months... this is strike #2 already @thinkorswim @TDAmeritrade @CharlesSchwab Feel like I'll be switching platforms again soon. Fix your ****.
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Clarence is Corrupt AF (@SkipTreadwell) reported@TDAmeritrade @brett_miller1 Here's a report: Everything was down for a while...Private Client phone # not working, regular 800 phone not working, local office phone not working, iPhone app won't deposit check...nothing seems to work. Eventually got through on the 800 number, but app still won't work.
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ilovemorocco (@ilovemorocco2) reported from Manhattan, New York@TDAmeritrade forgot my username and password, please help
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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MJF Football Recruiting (@mjfrecruits) reported@TDAmeritrade some things not working on your trading platform or thinkorswim. Specifically % movmement in stock-which is very important to some. Any feedback ETA on this ?maybe in future be proactive tell clients it’s not working
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Michael Webster (@MichaelWSpike) reported@TDAmeritrade your @thinkorswim App is broken right now Anytime I click on "positions" the app fails I get I'm not having a great week, but you at least have to let me see this ****
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Daniel Bones (@danielgbones) reported@TDAmeritrade Mai on the bond desk WAS ABLE to help. She gave me zero BS and facilitate the trades. Grateful to Mai for putting the customer #1. @TDAmeritrade
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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🩸 FK 🩸 (@ItsFloridaking) reported@TDAmeritrade has gone downhill so bad moving my account to Certerpoint…. They don’t manipulate their buy and sell orders like you guys.
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Steven (@stev3c) reported@satymahajan @TDAmeritrade @thinkorswim Dude.....me too. I placed an spx trade above a certain level..and it was nowhere near it. A few seconds later I decided to cancel it. the market went down and like 10 mins later I heard a ding. Indicating an order has been filled..the same order I cancelled.
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Michael McQuaid (@michaelgmcquaid) reported20 minutes into the futures open and @TDAmeritrade is completely broken still. Can't see a single live quote on any CME future
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Richard (@Laughabit101) reported@satymahajan @TDAmeritrade @thinkorswim Oh damn. I'm on TOS
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Joseph (@786fib) reported@satymahajan @TDAmeritrade @thinkorswim TOS is awesome when it works correctly and total dog **** when it doesnt. Most issues are first 30 minutes of trading. I go calling the helpdesk and as always didnt see anything wrong. Their PFOF any broker that participates in PFOF you will see these types of issues.
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Mani (@Mani29041652) reported@Realized_Gains @TDAmeritrade same issue
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Hopper (@hopperlife) reportedWtf, TD Ameritrade is moving to Charles Schwab with no explanation why? I was a Scottrade customer before they got bought out by @TDAmeritrade. They told us like six months out and exactly what was going on.
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Stephenmrussell4 (@Stephenmrussel2) reported@NickLeeson11 @TDAmeritrade I seen someone yesterday had a 7.9 billion cap... I guess if you multiply 7.9x1.05 it equals 8.30... They are using the same data multiple days and it means that the amount of shares is reported wrong. We have a serious issue with repothication.
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LiveMarketChat (@LiveMarketChat) reportedugh @TDAmeritrade having problems with website (no cost basis available so trading blind) and slowdowns on #ThinkOrSwim app...... Maybe a sign to take the day off.
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Grant Wehrli (@GrantWehrli) reportedHey @TDAmeritrade your customer service is awful. /rant
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macros trend (@MacrosTrend) reported@TDAmeritrade your platform is not working. Last time I checked, futures open 3PM PST on Sunday .
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SC 💕 (@Giannijojo) reported@TDAmeritrade @CharlesSchwab Gawd awful customer service from TD now the transition team - stop emailing me my account was closed sev yr ago & can’t be accessed -
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Art E (@ArtE96899797) reported@TDAmeritrade are you having issues again?wth is going on?
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Buccaneer Ja (@BuccaneerJa) reportedImagine if @TDAmeritrade just shut down midday. Yeah, it won't. But completely ok for @coinbase advanced trading to be inoperable.
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Justin Maysen (@MaysenJustin) reported@TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’
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Dan (@Emmonspired) reported@TDAmeritrade Already called, was on hold for 1 hour, i'm reporting what was told to me. I think the customer service teams need to figure out what's going on and get aligned.
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𝔸ntonio (@AFTuits) reported@TDAmeritrade channels for think or swim for ios are not working
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SC 💕 (@Giannijojo) reported@TDAmeritrade gawd awful customer service now merging w Schwab - my account ( zero bal) can’t be accessed - sev calls to 800# account seems locked up - no merger for me I can’t get a reasonable response - account inactive for sev years