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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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UnicornHunter
(@1cornHunter) reported
Every. Freaking. Morning. I have the worst time trying to log-in to @TDAmeritrade web platform. Every time I click "Log-In" the page just refreshes. Some days it only takes 2 or 3 tries to work correctly. Today has taken at least 100 and I'm still not in. Fix this.
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Finding FTDs
(@SSimonDMV) reported
@LLovevon @TDAmeritrade No....Webull = bad, might even be worse than robinhood they get paid more for order flow than robinhood does.
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cassie
(@cass_apples) reported
@TDAmeritrade my brokerage account was shut down without any notification and phone support wouldn’t give me any info pls help!
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Tammy
(@fintwitprof) reported
@AmyAnn2275 @TDAmeritrade Mine started working again, but both the app & the desktop went down for me at the same time. App freezes & alerts don't work every single day at open. I've called, they just say use the desktop when the app isn't working. Same problem nearly every day.
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GMEHEDGE
(@gmehedge) reported
@RJ491 @TDAmeritrade same. i actually planned to move my accounts over to them but when i learned that @IEX was actually going to Citadel i was reminded Y they have had so much bad press in the past.
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Reddy
(@GinnePurshotham) reported
@TDAmeritrade FIGS crash PTON crash
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Vicky
(@srisri55) reported
Wire transfers show up next minute in @etrade but @TDAmeritrade takes hours and sometimes whole day. This is after banks charge u hefty wire fee. Curious what stone age network @TDAmeritrade uses!
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Love Lovevon
(@LLovevon) reported
@SSimonDMV @TDAmeritrade I don't what grade you completed in school but I never said ANYTHING about PFOF not being an issue. Good traders make money trading despite PFOF. I've made tens of thousands of dollars since I've started day trading this year.
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🍇🌷posh fishy💗✨
(@fishybab) reported
@TDAmeritrade My app is not working I have restarted my phone and will not let me log in
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Milsma
(@milsma) reported
Finally decided to transfer my IRA from @RBCwealth to @TDAmeritrade - the fees I'm paying to RBC are ridiculous for absolutely no service other than a meaningless "annual check in".
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🎯
(@qoxoe) reported
@TDAmeritrade can you please look into my issue? I submitted my documents but no response. Case ID 210818155293
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Professor Gnarly Ray Jepsen, MOASS.💎🚀
(@forever21savag1) reported
@TDAmeritrade Hey TD! You crooks ripped me off HARD. Get ******** off my Twitter feed
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Gary Genslers Left Nut
(@candle_jack96) reported
@TDAmeritrade I already had someone review my account in the help center. He said according to his records I had 0 day trades left but my counter had 1. This has happened twice now and I just started using TOS. I don’t need anyone to review my account just please fix the day trade counter!
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Milsma
(@milsma) reported
Finally decided to transfer my IRA from @RBC to @TDAmeritrade - the fees I'm paying to RBC are ridiculous for absolutely no service other than a meaningless "annual check in".
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Edgar Alan Dough🏋🏼♂️📈😮💨
(@alec_zamora) reported
Ok 1k challenge cant start today because TD won't have me approved for options until tomorrow. So far, their support team stinks. @TDAmeritrade
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Leon
(@leonst0cks) reported
Spent most of my only day off work this week on the phone with various @CharlesSchwab representatives, only to be given the run-around and made to call an external service that isn't even open at this point. @TDAmeritrade was never this big of a pain in the ***.
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Brad
(@Brad36880985) reported
@TDAmeritrade I have tried all of the normal resets and even uninstalled the app and reinstalled and still doesn't work. I figured you all would investigate the issue on your end. Don't really have time to call and go through all of that. I guess I will continue using the laptop.
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Trader42
(@Trader425) reported
@TDAmeritrade Well since it is nearly impossible to get through to anyone at @TDAmeritrade by phone or email has anyone notice the mobile app not updating even where you refresh the screen? I kept showing a green $1726.89 even while the stock was ticking down…
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Old Lightening Rod
(@retrolectrek) reported
@TDAmeritrade @TheRealSB20 Yep same here. Streaming is totally unavailable when I log on. Appears to be a technical issue from @TDAmeritrade side, nothing we can manage from our end. Totally unacceptable, they need to get on it ASAP.
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Dharmesh Patel
(@pateltexas) reported
@SpacGuru @Ginkgo If you don’t do anything. What happens? Will it get broken up and show up in your account even if you don’t call @tdameritrade.
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Daddy K
(@PhilKingMKE) reported
@1cornHunter @TDAmeritrade I know this doesn't help AT ALL...but I dont have that issue and I use this every single day for charting. Lol. I use Chrome.
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TelicoFarms
(@TelicoFarms) reported
@TDAmeritrade amazing platform, amazing customer service, horrible and I mean horrible to transfer from brokerage to you all.. Not sure if its them or you all but.. almost 10-days and I can still see the money in other brokerage which means you aint event got it to let it settle
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DFV
(@monroed12) reported
@iwanooze1 @TDAmeritrade E-trade confirmation 8/28 Pink no-information goes to sell only. I spoke to their executive customer service today and confirmed. Could change, but that is their date. As soon as a ticker goes yield sign it can be bought/sold again (until 9/28, then has to be Pink Current)
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Eng_majed
(@majedksa999) reported
@TDAmeritrade I tried to send a message. bot answered me I need someone to explain my problem?
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Tammy
(@fintwitprof) reported
Another day, another @TDAmeritrade app crash.
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viana.gr
(@viana10gr) reported
@alec_zamora @TDAmeritrade Never had problems with webull. But I agree with you about TD it’s really old looking. They should upgrade everything on it
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Eng_majed
(@majedksa999) reported
@TDAmeritrade I need some help what is the client's email?
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Finding FTDs
(@SSimonDMV) reported
@LLovevon @TDAmeritrade You're delusional if you don't think PFOF is an issue.
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ApopheniaPays
(@ApopheniaPays) reported
@TDAmeritrade Yes, as I said in my tweet, that one is uneven because every time I entered my own (even) strikes, a minute later I watched them _change_ to different strikes which I hadn't entered. I've talked to support about ToS, that's the first resort before tweeting. I'm frustrated.
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Mike⚡️⚡️⚡️
(@Mikes_Charts) reported
@TDAmeritrade I’ve had this app since it was datek. I use this one 8-10 hours a day for a long time. No amateur issues over here. If you click on Tesla chart then go back to watch list it would keep position marked and hold on screen even when you scrolled. They took away ability