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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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wild1
(@wildart81) reported
@TDAmeritrade @Dom2879 My patience is running out. This isn’t a convenience issue anymore. People are losing money at no fault of their own.
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Dr Murphy WeightLoss
(@TakeWeightOffMD) reported
@TDAmeritrade 2 hour wait time on your help line? That’s insane.
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John K Steel ⚡️SocialMediaTwit
(@SocialMediaTWTR) reported
@TDAmeritrade please fix @APDN’s newsfeed tab on the Thinkorswim mobile app. News is coming and the people want to know! I already called in about this issue. All my other stocks the news tab is working just fine. Thanks!
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WallStreet Engine Sludge
(@JohnnyLightnin4) reported
@TDAmeritrade @Dom2879 Transactions that we didn’t place, MASSIVE Balance discrepancies, MASSIVE number of Accounts affected judging by Twitter alone. 5 days and still no fix is not ‘correcting this quickly’. And these Twitter replies are not sufficient communication.
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Kasey Skala
(@kmskala) reported
@TDAmeritrade I've tried to call for two weeks and every day it's a 2-hour wait. I'm just trying to reset my password. Anyway you can help?
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NS Capital
(@NorthShoreTrade) reported
@TDAmeritrade I dare your best order execution specialist to disprove my orders this morning were not TD Ameritrade's error!
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VP
(@VikasPa44937530) reported
@TDAmeritrade Another hr waiting on support.
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optionsnick
(@optionsnick1) reported
@TDAmeritrade @TDAmeritrade who’s responsible for the level of stress this has caused me? My account can’t trade because of your issue and shows negative $1.5m! I trusted you with my money! It’s been 4 days and still no explanation or resolution. I demand an explanation on why this happened?
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helpmepleeeze
(@helpmepleeeze) reported
@WyntonGrant @TDAmeritrade By the time you are done with the 4-day course maybe TD will fix their issues where they shorted stocks on everyone's behalves and then took the money from their account and isn't responding.
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Andrew Keeler
(@andrewkeeler) reported
How is it that when I call @TDAmeritrade during the day or late at night they say they have a two hour wait time. Winning customer service, eh? Might have to go back to screaming at BankAmerica.
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helpmepleeeze
(@helpmepleeeze) reported
@FINRA could you provide us with any insight on the issues with @TDAmeritrade placing unauthorized trades. A flood of complaints on reddit and twitter and they are unresponsive since Friday. I believe they need your emergency assistance.
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Troy Murphy
(@TroyMurphyOne) reported
@TDAmeritrade A 2 hour wait time for customer support? I AM A CURRENT EXISTING CUSTOMER. ANSWER YOUR PHONE.
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Ross Ketner
(@RossKetner) reported
@TDAmeritrade my account closed at 37k yesterday. Now its showing 4. Causing major issues in my life. Had shares deposited in my account i never bought. Then tried selling them only to wake up today to being short that amount which i would never do. Wat is that ****? Garbage app
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Marshall
(@morebidmarshall) reported
@__shaka_zulu__ @TDAmeritrade @easytrades2 I had something similar the other day. They said they added a server and this is a display issue on the user side of things. Their side shows everything correct.
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Andy
(@Andujar5665) reported
@TDAmeritrade Trying to call and I've been on hold for over 1.5 hrs. Please get more help!!
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Pmoney
(@easytrades2) reported
@__shaka_zulu__ @TDAmeritrade They gonna say they working on the issue but they have your act balance correct in the back end smh
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TheJointCheef
(@ChrisDa76203138) reported
@TDAmeritrade moved my cost basis from .065 to .075. The stock closed at .061 and I was down a few tenths of a cent. Woke up this morning and my entry price is a cent higher!! WTF are y’all doing and who do I need to speak to
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NS Capital
(@NorthShoreTrade) reported
@MKealy_TDA @TDAmeritrade I will warn all traders I know, all over social media NEVER use TDAmeritrade. I am a full time trader for 23 years now, and have never had such bad and no fills. After spending 4 hours on the phone and not getting g proper fills, I am down thousands! They are the worst Stay away
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NS Capital
(@NorthShoreTrade) reported
@TDAmeritrade I will warn all traders I know, all over social media NEVER use TDAmeritrade. I am a full time trader for 23 years now, and have never had such bad and no fills. After spending 4 hours on the phone and not getting g proper fills, I am down thousands! They are the worst Stay away
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Daniel
(@DaxmarTrade) reported
@TDAmeritrade my account balance shows a big loss and a margin call that was not supposed to be there . Shares vanished from my account . This happened just today and you are not able to fix it . What kind of trading platform are you guys running? Who is responsible ?
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MS J
(@mrsjessfish) reported
@TDAmeritrade Over the entire staring at screen. Sick of everyone trying to sell me something when you can’t do nothing. I want to do is travel, take road trips see the world for myself not by others pictures, videos. Bad as everyone wanting green grass! Artificial looks the same no work
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let me
(@letmebust) reported
@rajathhp @TDAmeritrade I went from having 2,500 margin power to negative -850 and I don’t have a clue why. Wtf Ameritrade! Fix your stupid *** problem!!!
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Doanuts
(@Doanuts_1) reported
@TDAmeritrade Hi there. I notice that my commission fees are high for OTC trading as opposed to other applications. Us this something you can help with? I am paying 6.95 currently. I pay $3.95 on my E-Trade account. Can you help out? My login is triton323/Jeremy Doan. Thanks
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ashton hayes
(@ashton_hayes) reported
transferred 90% of my positions out of @RobinhoodApp and into @TDAmeritrade because **** robinhood
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Jason G
(@TranceEnd47) reported
@TDAmeritrade im in a margin call due to your glitch...will you also sell my positions to cover a fake margin call?
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Shaka
(@__shaka_zulu__) reported
@easytrades2 @TDAmeritrade smh....doesn't help that your BP is completely screwed up so you can trade how you normally would. Completely unacceptable
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Hooli App
(@hooliapp) reported
@TDAmeritrade @TDBank_US An error on the ThinkOrSwim platform caused my account to have a MARGIN CALL, TOT Unfair, I called support and they said they will revert the transactions which they haven't, please fix the numbers on my account, IT WAS NOT MY MISTAKE BUT YOURS. PLZ HELP
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NS Capital
(@NorthShoreTrade) reported
@SLewicky_TDA @TDAmeritrade I will warn all traders I know, all over social media NEVER use TDAmeritrade. I am a full time trader for 23 years now, and have never had such bad and no fills. After spending 4 hours on the phone and not getting g proper fills, I am down thousands! They are the worst Stay away
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Hooli App
(@hooliapp) reported
@TDAmeritrade @thinkorswim An error on the ThinkOrSwim platform caused my account to have a MARGIN CALL, Unfair, I called support and they said they will revert the transactions which they haven't, please fix the numbers on my account, IT WAS NOT MY MISTAKE BUT YOURS. PLZ HELP
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Jack *******
(@JackSandler14) reported
@TDAmeritrade $AMTD has warning posted,"Mkt activity/power outages in parts of country have led to longer than expected phone wait/processing times."What a joke! It's been IMPOSSIBLE to reach their cust. svc/traders w/terrible slow execution since being taken over by pathetic @CharlesSchwab.