Is TD Ameritrade down?
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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Trading platform (47%)
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Login (40%)
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Withdrawals (7%)
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Website (7%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 De Soto |
Trading platform | |
 Calgary |
Login | |
| Denver |
Login | |
| Sacramento |
Login | |
| Aliso Viejo |
Login | |
| Brooklyn |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Pilot Bölge
(@captainvestor) reported
@TDAmeritrade As Turkish customers, we are having trouble to receive verification sms due to non us phone number. Can you fix this bug?
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Ethan Whitney
(@hannsgmonitor1) reported
@TDAmeritrade Called support last night and they told me I'd be back into my account by morning... still "unable to authorize access." My info is correct 100% I really need into my account bad
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James
(@RealJamesLayne) reported
Hey @TDAmeritrade, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Griffith Apologist
(@lizardlongs) reported
Recently my fills on @TDAmeritrade have been awful. Insane lag between input and execution, I’m down over 6 figs today because of this bullshit
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Rafael de-la-ghetto
(@CHVSEN_CVSH) reported
@TDAmeritrade I am not able to login into my account
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Michael Sueper
(@Suep29) reported
@TDAmeritrade hey I'm trying to sell a share of GME and your site is saying I can only sell at $20 but if im trying to buy it's at $170. WTF
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Anthony Z
(@Anthony48651036) reported
@TDAmeritrade Hey so I had a deposit go through 2 times instead the original 1 that I ordered, but it’s saying I can’t deposit funds back into my bank account that haven’t been used. Can I get some help please?
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Mike Drews
(@Mdrews7) reported
@TDAmeritrade @thinkorswim TDA messed up my account balance since Feb 12, have improperly deducted -80K from my account. I haven’t been able to buy securities 4 of the last 12 trading days. And I’ve spent over 20 hours on the phone, but the issues are still not fixed. You keep assigning me ghost options
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Richard Pruitt
(@Richard20879439) reported
@TDAmeritrade Need to get stock $NSAV up and trading. They are up to date and otc complaint. Alot of mad customers cannot buy
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Stoplossking
(@stoplossking444) reported
@TDAmeritrade Surely you guys are aware of this problem
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Ian
(@ianmatthew07) reported
@jablamsky @etrade @TDAmeritrade customer service is the best I’ve ever experienced.
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Some Great Luster Coin Company
(@SomeGreatLuster) reported
@TDAmeritrade Hello, I have been trying to contact support about a security concern and withdraws of funds I cannot locate. May someone please help me and follow up on these issue?anthonhn123
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Ach
(@Ach64243470) reported
@TDAmeritrade Your hold times are outrageous. You will lose customers because of this. When people are trading with a large amount of money, they cant afford to wait 60 mins on hold for a rep. #td needs to fix this or customers will be moving elsewhere.
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Hilawry Pierson
(@HilawryP) reported
@TDBank_US Td is down because @TDAmeritrade fixing the GameStop buys. We get it
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ValTrifonov
(@val_trifonov) reported
@TDAmeritrade @cafernandz When you do help-you help good and proper. But..hire more ppl. Help out the unemployment statistics, c'mon! ;)
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cyberquandt 2021
(@dtquandt) reported
@TDAmeritrade @Ach64243470 I am not able to call and am completely locked out of my account. I was not notified about this, I just suddenly can't login anymore. What the hell is this?
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Angelala
(@the_art_mom) reported
@TDAmeritrade Worse customer service than Wal-Mart! Why have a message center in the app if several messages go ignored. Does my small acct not matter at all to you?
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Mason
(@masonsabi) reported
@TDAmeritrade @thinkorswim thinkorswim is not WORKING
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Scott 'Big Papa 🍑' Peachey
(@scottpeachey) reported
@TDAmeritrade can you help me with a basic account question? I would rather not be on hold for an hour.
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Get2TheMoney
(@get2themonies) reported
@TDAmeritrade why is your app so insanely terrible. It's like it was designed in 1992. It's embarrassing. Insanely inaccurate. Get your **** together.
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DayshawnJoeDaddy
(@DayshawnJoe) reported
@TDAmeritrade fix your ****
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Chris Cotner
(@smokingnunz) reported
@TDAmeritrade @TDAmeritradePR #tdameritrade is trash lately. Outright can't login and get past their 2FA and wait times to talk to someone are over an hour. Absolutely not acceptable.
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loser
(@toxicbrand0) reported
@TDAmeritrade Fix ur app pls can’t login to my account
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Vince DeLuca R.Ph.
(@VinceDeLucaRPH) reported
from
Erlton-Ellisburg, New Jersey
@TDAmeritrade @TDBank_US customer service is horrible. I just opened an account and now can not get into it to buy stock. On the phone over an hour for help. Where’s the commerce bank service I’m use too
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Bobby Digital.sol 🐺
(@bobbyd1g) reported
I've been banhammered from @RobinhoodApp and @TDAmeritrade / @thinkorswim. No idea why since customer service isn't a thing anymore, but time to find another broker. Where to next? #stocks $spx $tsla $gme $amc
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gary
(@CommercialGary) reported
@TDAmeritrade I’ve always been cash account bc I’m not an idiot who uses margin. And you’re telling me y’all didn’t restrict buying shares, ha okay. Also tf you putting restrictions on spreads? Cant wait to see what you jokers do tmw. Crash n burn.
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Customer's Voice
(@CustomersVoice) reported
I'm closing my @TDAmeritrade account! Absolutely ZERO customer service. You literally cannot contact a human being in the company!!
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U. $. Grant
(@209Daytrader) reported
@kropwrestling @TDAmeritrade Thanks I was going to look into the cost basis tomorrow and see how it works out because it shows me filling at $7.50 and $7.52 so I don’t know how they could get it wrong when they coach the numbers. I figured it was probably just a glitch in the app I’ll take a look at it thank
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Vince DeLuca R.Ph.
(@VinceDeLucaRPH) reported
from
Erlton-Ellisburg, New Jersey
@TDAmeritrade I will never use @TDAmeritrade again. Waiting over an hour for help. Thank God it’s not a trade position. Service blows
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Mr. Stephens-Limber
(@OKCMattP) reported
from
Oklahoma City, Oklahoma
Anyone else having issues with @TDAmeritrade this am?