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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (50%)
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Website (33%)
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Trading platform (17%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn Quigley
(@Quigs011) reported
@TDAmeritrade again streaming quotes unavailable. What is going on with this terrible app
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DuncanW
(@daw3110) reported
@TDAmeritrade Maybe you should think about fixing your existing service first. 30 min average wait time on your call center is unacceptable.
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Claude
(@D1Claude) reported
@TDAmeritrade My account wont let me sign in what is going on????
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Rafael de-la-ghetto
(@CHVSEN_CVSH) reported
Can’t even log into my @TDAmeritrade app.. anyone else having this issue
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SpacePhrost
(@spacephrost) reported
@TDAmeritrade Why can't i login right now? It will not let me answer the security questions? It does not tell me its wrong it just refuses to log me in. This is awesome :) great platform
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d a n
(@_d_e_c_a_y_) reported
Hey @TDAmeritrade, I don’t like to cuss but after today literally **** you. How do you expect people to day trade when you can’t see what you’re getting filled but tell us 10 minutes later that I got the order. POS company. Costing opportunities.
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ZenithCultist
(@hasonloco) reported
@TDAmeritrade Stats for average gains of average TOS user? Do these tools actually help make your customer's money?
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🦒 Funny 🤣 Giraffe 🦒
(@LaughingGiraffy) reported
@TDAmeritrade customer service is TRASH! That's it. That's all you need to know about this company. Extremely long wait times, keep getting hung up on, and no option to just dial a damn extension. STUPID!
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Nicklas Johnson
(@spatula75) reported
@TDAmeritrade customer service has gone straight into the toilet after being acquired by @CharlesSchwab. Hold time currently > 1 hour just to ask a rep to connect me to the mutual fund broker, who I can't reach directly, so I can make a change to a systematic order.
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WB
(@nouseriously) reported
@TDAmeritrade THAT WAS NOT THE ISSUE Your software would literally not let me sell shares I'd bought with cash. I had to call in to sell them, and having to do so cost me quite a bit of money (the price changed as I sat on hold for over an hour).
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TL
(@ThipL12) reported
@StockYodeler @orillion_jessie @TDAmeritrade It used to take 3 business days for fund to settle!! Now TD taking 2 extra days playing with your money$! $TSNP HUMBL App can helps eliminates this damn problem soon I believes..!
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Danny sweeney
(@sweeno987) reported
@TDAmeritrade can someone please tell me why I can’t sell anything? I’ve sold before. Now everything I try to sell gives me an error message about not being able to short sell the stock. I’m not trying to short anything. Trying to limit and market sell
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TD Ameritrade Network
(@TDANetwork) reported
@Aaron00655231 Hello. Please contact @TDAmeritrade support.
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Trip
(@XspensiveTTV) reported
Is anyone else having problems with their Ameritrade account? @TDAmeritrade
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jdswnhrt
(@jdswnhrt) reported
Where were the brokerages like @RobinhoodApp @TDAmeritrade @Fidelity when there is massive selling? Shouldn't the market have been stopped for retail to fix their positions? Or is that only reserved for the large hedge funds?
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Alphamale King
(@alphamalekings) reported
@orillion_jessie @TDAmeritrade TDAmeritrade is very slow with that SMH
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Khanfuzed
(@Khanfuzed1) reported
I dream of a day that @thinkorswim and @TDAmeritrade would get their sh*t together and actually provide a similar service that they used too. Invest in making this GD platform work as good as it looks. Seriously what do I need to do? I will pay for it. (Lord knows I already do)
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Beak
(@schubert956) reported
@TDAmeritrade @thinkorswim $DPW potential double bottom, 5 min, going back to PM, w/ a higher low, obviously the thesis / game plan was to enter aggressively near support on the idea this was a reversal to upside / bounce play
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TraderC
(@traderchicks) reported
@TDAmeritrade The problem was solved when I was able to get through the support window in TOS. Thank you.
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Naranjo.
(@danielnaranjo01) reported
@eToro worst broker ever! **** you, moving to @TDAmeritrade 🖕🏽
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cslovedora
(@cslovedora1) reported
@TDAmeritrade @SustainableCap3 Here is the update from I talked with customer service. He said the system fix most of the problems but still some part of the accounts need to fix by person. Unfortunately, I am one of the poor guys. I thought the list is long and may take a couple of days to solve.
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BlackBeard
(@orod35) reported
@TDAmeritrade Thank you I’m fine. I’m closing my td account. Horrible customer service and communications
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Khanfuzed
(@Khanfuzed1) reported
@Liam_Hennessy_ @thinkorswim @TDAmeritrade Idk how many unnecessary tens of thousands their issues have cost me but it's certainly up there. I would use DAS but it seemingly doesn't solve the problems either -.-
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Tom
(@thomasnace) reported
Yo @TDAmeritrade @CharlesSchwab, fix your ****.
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Matthew Doherty
(@mdoherty9188) reported
I shouldn’t have to mail paperwork to Nebraska, then have my rollover held up because I need to call someone at @TDAmeritrade ‘s ****** customer service hotline.
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SpartanCharts
(@Liam_Hennessy_) reported
@Khanfuzed1 @thinkorswim @TDAmeritrade cost me 600 on put scalp yesterday, platform started lagging like a mf at 2:30 and filled me early before I could C/RP to avg down
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Trip
(@XspensiveTTV) reported
@TDAmeritrade support is ******* useless. I can’t login to my account. I can’t get a security code sent to my phone. The wait time is over an hour on the phone and then no one answers or hangs up. If I lose all the money I have on that app I will be livid.
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h8Ed
(@h8Ed_one) reported
Is @TDAmeritrade not working for anyone else? Can’t login on my phone or PC
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DuncanW
(@daw3110) reported
@TDAmeritrade @Dplee1 It’s very hard to reach live agent support. 30 min plus wait times on the call center.
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Stoplossking
(@stoplossking444) reported
@thinkorswim @TDAmeritrade whatever you all THINK your server capacity should be .. could you please just double it? Or work with different market makers? These morning freezes are getting WAY too expensive to justify staying with your otherwise great platform.