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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Owen
(@KenOwenPR) reported
The early tally based on *** has @Fidelity the #1 option. I've been dealing with an issue with @TDAmeritrade 's clunky GainsKeeper system since Wed -- still no resolution. Patience wearing thin.
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Stock Jaguar
(@stockjaguar2730) reported
Thinkorswim alerts are very disappointing recently. Comes 15 minutes after the price targets have been achieved, making it useless..Come on @TDAmeritrade fix this as this is a very imp feature for me and all traders! Thanks...
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Diane Korzeniewski
(@TeDeumBlog) reported
@TDAmeritrade @emilybartley10 In the meanwhile, #Ameritrade, the hedge funds are still going to push the price down with #NakedShorts.
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AlviBee
(@alvibee_) reported
@YunLi626 @TDAmeritrade Will your network or @CNBC ever address Naked Shorting on air?
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Jordan Hill
(@chefjordanhill) reported
@TDAmeritrade literally have been waiting on hold two hours for banking services because my debit card is locked. This type of customer service makes you lose customers. Mr. Ricketts would be proud.
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Prashant
(@prashant03June) reported
@TDAmeritrade @AskRobinhood I’m not able to get the share buying information. Why does Ameritrade do the half job. Why didn’t you get the stock buying price before the transfer. You guys just want to earn business even though it’s going to cost the customer tons of tax?
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TJ
(@Tjswrite) reported
The brokerages like @TDAmeritrade are clearly and intentionally forcing $AMC price down. People will have to sell to meet the margin call and those who have been buying as the stock builds and their margin balance increases won't be able to do so.
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TenzDorj
(@TenzDorj) reported
@TDAmeritrade Please fix the morning start lag and high volume lag on the ThinkorSwim platform. The number one reason of losing customer. Thanks.
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SGCNY
(@SGCNY) reported
@SpacGuru @TDAmeritrade They are so shady anyway. As soon as you try and trade it your app all of sudden doesn’t show balances or says network not available. Not one problem with TD but anytime I trade BB or AMC everything magically breaks
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deez knicks
(@knickszn) reported
@TDAmeritrade Having problems with the login on the app is something down?
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Dr. Grubbs (beep,bop,bo)
(@NotoriousWMG) reported
@TDAmeritrade No ones fckin buisness if i want to set my sale order at 200/300 whatever on AMC. Wtf is out of range? Its my decision what to sell it at. Fuking azholes telling you “oh no cant let you sell as high as you want”. #bullshit
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FLOW Investing
(@FLOWInvesting) reported
@MacGyver_1985 @TDAmeritrade @RobinhoodApp This isnt so bad, they're letting people trade just not in margin causing them issues trying to hamble. Robinhood literally limited trading.
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Sarah
(@the_moon_momma) reported
@Badboypina @TDAmeritrade I just figured it out. Sign in to your TDA account on a desktop, go to My Profile, click subscriptions and then to Real time quotes (non professional) and sign up.
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terrapin flyer
(@user21266756) reported
@Marko06230792 @TDAmeritrade All grow ****** ****, lol. Factory farms are the worst
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OpereSuo
(@OpereSuo) reported
@ClaudiaPiu @TDAmeritrade I have same issue
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CG
(@CG34364946) reported
@TDAmeritrade @ElTigreGooner "Mitigate risk" like we're all stupid investing every penny we have in one stock. Try again.
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JerryW.
(@JerryWaaaaaaaa) reported
After a few minutes of panicking I figured it might be some bug cuz of API change. But I think @TDAmeritrade needs some announcement to clarify this issue for it’s users
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Fred
(@frederickohen) reported
@TDAmeritrade’s is customer service amazing.
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GRUMPYTAC0S
(@Str0nkApe) reported
So... Just found out that my 6K shares of #SAML, the literal ONLY shares I left in my @TDAmeritrade account, are gone.. just gone. Says I sold 1 share at 1.76, bullshit, bought in at .0021 and .0016.... ITS OVER $6 a share now... that's over $36K #WTF #WheresMyMoney?!!!
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jimothy
(@jimothy51865811) reported
@TDAmeritrade @SEC_Enforcement I wrote a message to them via customer support. But I believe the employees acted in bad faith, and cost me significant amount of money. I’d like to get to the bottom of this.
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OpereSuo
(@OpereSuo) reported
@TDAmeritrade @ClaudiaPiu I requested call back after calling TDA on same issue no one called back.
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Mambo Trading
(@MamboTrading) reported
$PVSP is DTC eligible and should be tradable on @TDAmeritrade. It's been a month with no response from TDA. Please help spread this around to get pvsp trading on TDA.
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jack
(@jack94917186) reported
@pulp_infliction @TDAmeritrade They suck,,.Customer service sucks,,, they actually admit they suck
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Chloehualing@gmail.com
(@chloehualing) reported
@TDAmeritrade Help. Trying to transfer my IRA from @TDAmeritrade to @iTrustCapital to trade crypto. TD received my transfer form May 27. 1st TD agent assured they must transfer within 3 business days. 2nd agent said 5 days. 3rd agent 9 days. Let's see. Anyone with similar bad experiences?
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anakaoka
(@anakaoka) reported
@TDAmeritrade The goal post keeps moving. Says -$XX,000 i sell that much and now it says -$1,800 why? This is making me dust off my @WebullGlobal login.
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Casey Talent
(@caseytalent) reported
@TDAmeritrade @blairwarner02 Damn.. Yates has TDA following his posts/threads now. My bad bro!!
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brianreeves
(@brianre39711780) reported
@TDAmeritrade Are you about to **** your customers again? Be like robinhood ************ and watch how many people leave this piece of ****.
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mary gray
(@marygray9420) reported
@TDAmeritrade That's it? Refer to a letter I never received? That is some kind of customer service. How about you reach out to me, look into why I was denied and let me know.
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Bobby Cant
(@PoolRepairGuys) reported
@TDAmeritrade extremely disappointed in your app trading platform. It always gives the wrong price on securities. Seriously affecting me as an investor. I have screenshot examples. Bug fix?? Updates??
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Noelle Benlolo
(@BenloloNoelle) reported
@TDAmeritrade my login isn’t working on the Td app, think or swim or regular online login in. Is there an outage? I had no problems accessing my account during the day