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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Kenneth Strong
(@Kstrongcards) reported
@TDAmeritrade Yeah I’ve been trying to login for a month and haven’t been able to also deleted and re downloaded it so I’m not sure I’ll give a call later. Last time I tried I was on hold for what seemed like ever with no answer
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Lucas Queiroz
(@luckas_queiroz) reported
@TDAmeritrade I am from Brazil and I am trying to open an account. I received a confirmation of account information (mailing address), but I didn't receive my number account and password. BTW, I tryed to call you (3x times), but the problem persist or the time waiting is so long.
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Batman Stonks
(@StonksBatman) reported
@BillSpalding7 @Adam74394814 @TDAmeritrade hopefully you get it all resolved or transfer with no issues.
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Ellen 👉📨📫
(@24HourEllen) reported
@MeepMeepMeCreep We moved everything to @TDAmeritrade and that issue vanished. So weird, right?
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🍄 kface 🍄
(@kface555) reported
@TDAmeritrade @MamboTrading There cannot be a good reason anymore. It is pink current now. Fidelity and eTrade both let their customers buy it. Fix your error! You are doing your customers a disservice. Shame on you, @TDAmeritrade! $PVSP
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Abirah
(@1Abirah) reported
To All #Robinhood Users, When will u realize u are on wrong platform, How many times u need to trust this manipulated App, How many times u will lose your money, how many times u will complain on Twitter? In the end u will all go back using same app again. #dogecoin @TDAmeritrade
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fred jones
(@divebarjoint) reported
@TDAmeritrade 🚨🚨🚨🚨BEWARE 🚨🚨🚨🚨NeverTrade with their App. It changes the price on you when you change options and it loses data connectivity at critical times. Their customer support will never help u !!!!
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JoshuaLeeTenny
(@JoshuaLeeT) reported
How do i get TDA to let me set my sell limit order of $AMC to 10k? keeps getting rejected saying limit is to high... pfft that's low for kenny boi. How do we fix this? @TDAmeritrade @TDANetwork #AMC
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Essa
(@essabenfahad) reported
@TDAmeritrade @SLewicky_TDA Hello team TD, kindly support i have application to create account trading request from 3 months not reply yet
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🍄 kface 🍄
(@kface555) reported
@TDAmeritrade We’re aware. That’s the problem. For what reason?
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DouglasRoberts
(@DouglasRoberts) reported
@TDAmeritrade For the record.. called and got the issue fixed. Technical issue synced with another change I had recently made with my account. All is well. Shoutout to support for helping me timely
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ταγιοrr ☧
(@ucarelol) reported
Fix your bullshit login screen please my god @TDAmeritrade
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ValTrifonov
(@val_trifonov) reported
@TDAmeritrade P.p. i have called your support on this issue at least 3-4 times before..remote assist, etc. None was able to explain or fix the lag issues i was getting. I was just too stubborn to quit earlier. Lose enough $ you realize you cant win modern warfare armed with a musket.
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max
(@max92998817) reported
@TDAmeritrade The worst *** td they suk they got morons working for them they will rob you and play games 🖕🖕🖕🖕🖕👈
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Stockdryn
(@Stockdryn) reported
Anyone who uses Think or Swim. PLEASE tell me how to reduce lag. Support is of no help, I've factory reset my PC, uninstalled, rebuilt my workstation and more to no avail. I can not trade on a laggy platform @tdameritrade $SPY $FB $DOGE
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Don’t BS Me
(@GoLongOrGoShort) reported
@OfficialShawn @TDAmeritrade @hockeyjunkey Must be isolated in nature as I had no issues with any of my orders this week
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Bill Koplos
(@bkoplos) reported
@SatoshiAlien About as bad as @TDAmeritrade has been on some of those limit down mornings
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Trading Nomad
(@TradingNomad_) reported
@Fidelity may be the worst the brokerage to use to actively trade stocks. Most of my trading is done in @TDAmeritrade but trying to add some more $SFIO this morning, who just recently got Pink current and Fidelity doesn’t even have updated info.
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kicksfan01
(@kicksfan01) reported
@TDAmeritrade fix ur ******* app fuckkkk can’t add any shares and I have funds available this is beyond ridiculous
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Alex Kassebaum
(@01stocksavage) reported
@TDAmeritrade Yeah I get that but I’ve paid over 8k in fees this year alone and that’s more than my account is worth at this point. $6.95 OTC commission is outrageous, doubt I made 1,000 OTC transactions to incur that many fees but whatever. It’s all smoke and mirrors to the customer
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Solo Trader
(@solo_trader) reported
Hey @thinkorswim @TDAmeritrade maybe you should fix whatever bug is plaguing your platform alerts? I consistently get alerts 5-10minutes after they should have triggered.
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Jedimarkus77
(@jedimarkus77) reported
My alerts going off 37 minutes after the cash open does not help anyone. You have known about this issue for MONTHS. @TDAmeritrade @thinkorswim
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Credo Analog
(@CredoAnalog) reported
@SoftwareEUG @etrade Checking with my brother who uses @tdameritrade. The #Etrade site has been crappier since #morganstanley acquired it. I think it's time to move. And I have been an #etrade customer from the very beginning.
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Phred Bear
(@Phred_Bear) reported
@TradingNomad_ @Fidelity @TDAmeritrade Call em and tell em to get off the porn and do there damn job!!
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#WallStreetPirate
(@BillyBadBirrd) reported
@TDAmeritrade It’s also important to note: you sell our info to the hedge funds and shut the website down on heavy trading days so the hedge funds can dump their stocks -
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William Thrasher
(@William60731902) reported
@TDAmeritrade you should make a think or swim feature where people who are heavily down on stocks can just hide them from sight.
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lee
(@truthinsports58) reported
@TDAmeritrade twerps make comments and then sign off before someone can tell them the proper response "My history/cashe is cleared when i log on every day" not a problem, ill make a call and it wont be to that number you gave me. smh
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[L2F] Papi Bess💨
(@BrandonHaroutu1) reported
@RobinhoodApp **** you. You deserve a class action lawsuit for misinformation to your brokerage accounts and fraudulent activity where your app deliberately stops people from making money. I use it for a joke currency because your app is a joke. @TDAmeritrade is and has been good
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Solo Trader
(@solo_trader) reported
@TDAmeritrade @thinkorswim just responded and said their developers are aware of the issue and working on it. Great communication you seem to have in-house.
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Rob
(@LxrySportandCo) reported
Terrible customer service @TDAmeritrade