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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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David Knox
(@posterboyknox) reported
@TDAmeritrade Terrible customer contact. My wife has online acct. and I just set one up for myself and it appears they have become co-mingled when I attempt to log in, have not received a PIN, 3/4 million invested and my confidence is not high. Terrible phone contact, 30 min??
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Dana M
(@dana_marlane) reported
More problems with @TDAmeritrade today. 20 minute wait time when you call in is absolutely unacceptable. Shame. #TDAmeritrade
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Dylan Korpita
(@DKorp413) reported
@TDAmeritrade , why do $TRNE holders using other platforms already have $DM shares in their account to trade but your customers do not? Customer Support said they don't know when the shares will be swung... completely unacceptable.
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rickhew
(@rickhew) reported
@TDAmeritrade is there a future system outage about to happen this morning? horrible loading issues occurring in the browser today. Rebooting computer and internet gateway does not resolve. Speedtest is blazing! What is going on on your end?
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jay
(@jay05860912) reported
@TDAmeritrade if I have a margin account then why don’t I have any DTBP? I Have to ask someone to fix this everyday. Don’t see how this keeps happening when I’m on a margin account really frustrating
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Mark McHamill
(@FakeFan50) reported
Ah! It's out monthly @TDAmeritrade outage. Good thing I had my orders in before the bell because I see a beautiful blank white screen.
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Trunks
(@ThatWhiteKid36) reported
@TDAmeritrade This is my business. My main source of income. I cannot afford to be subjected to these sorts of **** ups.
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jimmy russo
(@jimmyru44562104) reported
@TDAmeritrade your website search fields for stocks is not working. please fix
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Nate Brantley
(@NateBrantley) reported
@TDAmeritrade desperately needs a high level person who’s only job is caring about the customer experience while opening new accounts. If that person currently exists they should be fired. Not dumb *** commercials about kale. A full redesign of the forms and onboarding
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Frank Oberly
(@FOberly) reported
@TDAmeritrade down SMH.
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Mark McHamill
(@FakeFan50) reported
Ah! It's our monthly @TDAmeritrade outage. Good thing I had my orders in before the bell because I see a beautiful blank white screen.
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Crispy Attacks
(@HeywoodDaniel) reported
@TDAmeritrade why does your company suck so bad?
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Trunks
(@ThatWhiteKid36) reported
@TDAmeritrade @TDAmeritrade so with all of this being said, thank you for telling me that you'd like to take care of me so that I wasted my time explaining the situation only to tell me that there's nothing you can do. Go **** yourself.
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Trunks
(@ThatWhiteKid36) reported
@TDAmeritrade My GTC_EXT limit orders kept getting rejected because it said I hadn't cancelled my GTC stop although I most definitely did. I was trapped in a trade that turned from profitable to a very bad loser because of YOUR system, but apparently theres nothing you can do about it.
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jay
(@jay05860912) reported
@TDAmeritrade I really don’t feel like I should need to contact support every single day because my DTBP isn’t showing on a MARGIN ACCOUNT. I’ve used Ameritrade previously in the past and never had these issues. Really pushing me to change brokers.
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Joe LaBianca
(@strongisland33) reported
@TDAmeritrade question for you. symbol TRNE will be turning into DM tomorrow morning. Will this be updated in our system first thing tomorrow ? No problem with the migration ?
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Matthew F-EW
(@TribeMarked) reported
@TDANetwork @TDAmeritrade how do i get help? Why did my passwords change on me?
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Jack Sparrow
(@hrdrock2) reported
@TDAmeritrade fix your site ASAP
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skirmentos
(@skirmentos) reported
@DKorp413 @TDAmeritrade They are the worst!
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traderblast
(@traderblast) reported
@TDAmeritrade WEB PAGE AGAIN NOT WORKING 10th TIME #Stocks #trading #robinhood
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gwendt01
(@gwendt01) reported
@TDAmeritrade Found yet another fallacy in your Income Estimator. I don’t know how I can manage my retirement with such egregious errors. Reported to your support. I have to set up spread sheets and transfer data by hand in order to track my investments properly.
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Trade4YourWhy
(@Trade4Why) reported
@RobinhoodApp you’ve officially lost me as a customer today. Being unable to sell on the open cost me way more than is forgivable. Is @TDAmeritrade the way to go? Who uses what and why?
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Jack Sparrow
(@hrdrock2) reported
@PHISHMI @CharlesMorriz @TDAmeritrade Spoke to soon... down again
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Skipsthecat
(@skipsthecat) reported
Why won’t @TDAmeritrade execute my sell orders in the premarket hours? I have no problem trading after hours, but it never cooperates pre market.
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DavidHughes
(@davidhughes1113) reported
@TDAmeritrade Is there a wide spread issue with logging on to your site. I have tried to use the app, as well as the normal web site and neither will let me log into my account?
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Mike Salvatore Merson
(@msm_zone) reported
hey @TDAmeritrade your two-step sms verification is so slow today that the codes expire before i can use them. plz fix, i need to do a work thing
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sunnyman108
(@sunnyman108) reported
@AviNMash @TDAmeritrade shh its no joke, they owe me a 3500$ refund for this grave error!
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Paul Fiorerosso
(@FranksgotFleas) reported
@TDAmeritrade @thinkorswim What's the update? Have you spoken with anyone regarding the latency issues in the developers team? Get back to me, Id like to know.
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DavidHughes
(@davidhughes1113) reported
@TDAmeritrade Is there a wide spread issue with logging on to your site. I have tried to use the app, as well as the normal web site and neither will let me log into my account?
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Contrarian Markets Metals and MONEY
(@StocksCoiling) reported
OMG @TDAmeritrade your website sucks so bad. So many errors. I'm losing money always because of it. CHEAP CHINESE GARBAGE WEBSITE