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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Chad Rollin Johnson
(@johnsonchadr) reported
@JamieKennedy I use @TDAmeritrade ... great customer service
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👇🏽
(@USMCMohammad) reported
@TDAmeritrade @gntschnzer YOu guys suck its been happening since september 2018 GET SUED sorry doesnt cut it when youre a multi billion dollar company **** you td
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👇🏽
(@USMCMohammad) reported
@TDAmeritrade You guys always have problems you need to get sued to put fire in your ***
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Ajay
(@ajayssuparu) reported
@TDAmeritrade y’all just ****** me not filling that market order I had. **** y’all.
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William Kasel - 👾👾
(@wkasel) reported
I’ve been locked out of my @TDAmeritrade account for over a week. Smthng triggered a fraud review, fine - but 1.) it’s a total black box, 2.) they’ve totally botched Cust. service since the merger, and 3.) They’re overwhelmed. BUT that doesn’t excuse any of what I am experiencing
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Jkrocks47
(@MichaelGiblin11) reported
@TDAmeritrade Hi I need help with my account. It's saying that you guys have put me in a Market Call. I'm new to this and not sure what any of it means. Please help!
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Drew Adams
(@DrizzyDrew) reported
Starting to think it'll actually be more efficient to open a @TDAmeritrade account rather than wait for an @etrade customer service rep to help me out. WACK
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ghhastings
(@ghhastings) reported
@TDAmeritrade BOO to your customer service. Over an hour wait for customer service is your business killing choice. An hour and thirty minutes is worse. Third day running now I'm on Twitter after your non-responsive customer service punt.
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Oscar Marroquin
(@OscarMarroquin) reported
@TDAmeritrade 50 minute wait time for a service call on your "800" line.
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Hew ♚
(@RoyalHew) reported
@TDAmeritrade Im having issues opening a new account with TDA, can you help?
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moses
(@MilkPorkWaffle) reported
@Fidelity I’ve been investing with you guys for years, but now you’ve cut off a substantial income source for me by limiting the OTCs I can buy. You’re just as bad as Robinhood now. Moving my entire portfolio to @TDAmeritrade. Thanks for nothing. 👍🏻 #fidelity #OTCMarkets #otc
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shaker
(@elesswya) reported
@RobinhoodApp locked out of my account after changing phones and not receiving sms code. No response from @AskRobinhood support to date and no customer service number. This is frustrating. I am going to have all holdings transferrred to @TDAmeritrade
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👇🏽
(@USMCMohammad) reported
@TDAmeritrade you guys suck.. f u. canceled me when i questioned a pending review. Dont worry Writing up a federal complain. GET SUED. everyone stay away from TD ameritrade they are not your friends. Went to etrade and fidelity wayyyy better GET SUED
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Jason would like the vaccine please
(@JGfromOC) reported
on further look, it seems like @RobinhoodApp transferred my MRNA position to @TDAmeritrade at $176/share, but my executed buy orders with RH show an avg price of $140/share. wtf is RH doing with our transfers? #RobinhoodApp #RobinHood
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Mr. SP
(@sp51213) reported
@TDAmeritrade I have been waiting for a customer rep for 1/2 hour now, this is horrible - it doesn’t even give an estimate!
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World Wide West
(@JayWesttheMC) reported
@TDAmeritrade it’s very disappointing that I have tax documents ready but I can’t access them or get in touch with a customer service rep due to unacceptable wait times, on how to access my 1099
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ramblinwreck100
(@ramblinwreck101) reported
@TDAmeritrade @NZNakor Your policy was a slap in the face to free markets and served to help no one but your friends on Wall Street.
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✝️🙏🏼🇺🇸Evolu😻
(@Spirit3walker) reported
@TDAmeritrade Worst company ever! Called 1st time guy knew nothing transferred me then I got hung up on,2nd time waited 1 hour then phone connected- instantly hung up on. Total wait time 128 minutes, got nothing but that loud beep beep when the other person hangs up. Runnin to @RobinhoodApp !
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Agnès Alessandra⚜️#𝐅𝐑𝐄𝐍𝐀
(@AgnesAlessandr6) reported
@TDAmeritrade I have been trying to submit my documents, but I saw there’s no e-mail address in your page only fax and I do not have one! Please help me, I need an email to submit those documents ASAP. Thank you!!!!! PLS
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pothan
(@pothan2) reported
@TDAmeritrade why is your customer service so bad? 1 hour wait time for days?!?? Yeah no thanks. Bye TD. Moving to M1.
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Bennie Bostick
(@boom_bostick) reported
@TDAmeritrade Had I been able to log into my account I would have placed stop limit orders on the stocks that dropped $20K in 2 hours. This was not a technical error. It was done deliberately.
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Picked Already ©️
(@pickedalready) reported
@TDAmeritrade Would you please stop with upgrades. Every new feature comes with service delay.
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Agnès Alessandra⚜️#𝐅𝐑𝐄𝐍𝐀
(@AgnesAlessandr6) reported
@TDAmeritrade I have been trying to submit my documents, but I saw there’s no e-mail address in your page only fax and I do not have one! Please help me, I need an email to submit those documents ASAP. Thank you
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GRIZZLY REDWOOD
(@grizzly_redwood) reported
@TDAmeritrade Hey TD we need to talk about my account. Have a sit down as they say.
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surapaneni nikhil
(@nikilsurapaneni) reported
from
Irving, Texas
@AskRobinhood you guys have the worst costumer service any financial institutions ever had. I am taking all my money and moving to @TDAmeritrade
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chris
(@g13005) reported
@TDAmeritrade Are there known ach deposit issues, i've been waiting 5 days for funds to clear
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max andrews
(@madmaxbr5) reported
Hey @TDAmeritrade , please allow covered call purchases against shares for "volatile" tickers from TOS. This worked fine last week, and this week I have to wait ~2hrs to speak to a broker on the phone to enter it manually. This is silly. Please fix ASAP.
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👇🏽
(@USMCMohammad) reported
@dikfacemcgee @TDAmeritrade EXACTLY **** YOU TD IM FILING A LAWSUIT **** YOUR LAWYERS
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Tammy
(@Tammy32607682) reported
@SpacGuru @Mdrews7 @TDAmeritrade I can’t buy it on my phone, why? The same problem with Ivanhoe
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Jason would like the vaccine please
(@JGfromOC) reported
Filed my SEC complaint against @RobinhoodApp today since they got 0% of my ACATS transfer to @TDAmeritrade correct and took more than 24 hours to initiate the transfer. Also been almost a week with no word from @AskRobinhood. #RobinHood #RobinhoodApp