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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon
(@Skbrandon81) reported
@TDAmeritrade What does ur debit card look like since I’m not a Td bank customer can I still get it ?
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🌎 Wemyss & Co.
(@WemyssCo) reported
from
Redondo Beach, California
Is @TDAmeritrade having problems? My accounts don’t reflect correct balances or stock prices this morning compared to last night. 40 min hold to talk to someone. #tdameritrade
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JKReddington
(@JkReddington) reported
@TDAmeritrade @thinkorswim Terrible executions, slow fills. Like the central banks, they only care about bottom line. Do not use TD or E trade. Move on.
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Dr. Parik Patel, BA, CFA, ACCA Esq. 💸
(@ParikPatelCFA) reported
@TDAmeritrade Must be a handful having so many pets! How do you spend your time when you're not working?
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American Jatt
(@recklessmohar) reported
@TDAmeritrade Thank you but your internal rule to charge 2 dollars commission if average stocks orders are over 390 is very bad rule, there is no such SEC rule for stocks. I hope @CharlesSchwab will change that so that customers dont look to any other broker.
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OS_Beaver
(@OS_Beaver) reported
@TDAmeritrade Unable to search for $BFI (Burger Fi) in order to place a trade for it. Please fix. Had to do workaround with existing position to enter an order. Those who don't hold it, can't search for it to buy.
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David Friedman
(@DavidFriedman3) reported
@TDAmeritrade I gave up. @TDAmeritrade decided to “transition” their 529 service at the end of the year - during holidays- with piss poor plan to address service issues. No CSR phone coverage and no web site! Unacceptable!!!!
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parker yigit
(@parkeryigit) reported
@TDAmeritrade @TDANetwork you need to fix the show trades option on #tos its been glitching for months now
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Elena K
(@ElenaVK) reported
2 hours of wait for a clueless representative ??? You have gotta be joking @TDAmeritrade ! Just shut it down already if you can’t take care of your customers 😡
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DreamHomesCR
(@DreamHomesCR) reported
@NotoriousWMG @TDAmeritrade Your website and cell app are having huge problems to often.
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The Trading Club
(@StockFanatic786) reported
@TDAmeritrade I called you all and your employees said we don’t lag. Even though a million users here on twitter will agree you guys lag and have issues in the morning at times. I pay you guys good money and am blamed to be at fault. Even Robinhood is better than you at times.
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Addison
(@crypto_arbiter) reported
@TDAmeritrade @thinkorswim @CharlesSchwab Just signed up and tried installing TOS desktop app on a 2019 Macbook Pro. I just get the spinning beach ball of death when I open the installer. I tried calling customer service but estimated wait is 2 hrs.
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Locus Denos
(@Eaglecel) reported
@TDAmeritrade, TD website & TOS have been having problems intermittently the past few days, glitchy, incorrect buying power calculations & erratic buying power updates, no one is picking up the phone? Want your customers business or not? What's your CEO's twitter handle?
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Bradley Bailey
(@BBailey320) reported
@TDAmeritrade In Webull app can electronically submit “do not exercise” but not “exercise”. Not having a “do not exercise” button in TD caused me big problems Friday because hold time was 1 hour 20 minutes but luckily risk department did it for me before 530pm deadline (I called at 4:04)
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The Trading Club
(@StockFanatic786) reported
Td Ameritrade straight tripping today. Sold something when I was up 200 and down 200 on the sell. @TDAmeritrade why are you trash - I pay you good service fees.
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RoyalHaddad
(@HaddadRoyal) reported
@TDAmeritrade @thinkorswim @CharlesSchwab How about you do us all a favor and fix TD app/website values to match what our T.O.S app/desktop app is showing us. Its been an issue for a month now. Thx
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Sudhir
(@spbulagannawar) reported
@TDAmeritrade Ask me to send messages directly, did that, to which, they just respond to a few messages for formality. Post that no one bothers to help. I am shocked to see this kind of service in opening new account.
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Gregory S. Preble
(@GregPreble) reported
@TDAmeritrade @thinkorswim Hey TDA, why is your tech support so crappy? I made a chat request on TOS over half an hour ago and still no response, tried calling on the phone and I’ve been on hold 20 min.. WTF?
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build back better
(@yangisourallah) reported
@TDAmeritrade I’m not sure yet but it appears I may have executed a 4th trade within 5 days... this was not my intention I was setting up a debit spread and the trade executed. Is there anything you can do to help? Not worried about the trade but the PDT
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NV1
(@NickVitani) reported
@TDAmeritrade your mobile app is the most frustrating terrible thing on my phone. I can NEVER log in to my account in less than 5 tries. The thing crashes constantly. I tried everything. No updates to go to either.
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DystopianRealist (@RealDystopian)
(@RealDystopian) reported
@TDAmeritrade @thinkorswim @CharlesSchwab Any way ThinkOrSwim can have some of the defunct vintage scripts removed, to reduce confusion? Spread hacker, the previously 3rd party run studies, and similar outdated concepts that never panned out, take up space and confuse new users. Improve scanner? No broken filters. TY!
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Venture Investment Partners LLC
(@GeorgeB14941177) reported
@TDAmeritrade @thinkorswim @ThinkorSwim was great & so was Scottrade. This is THE worst customer service in the business. Go somewhere else - you have much better choices out there.
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David Friedman
(@DavidFriedman3) reported
@TDAmeritrade Why don’t you try calling your service line and report the hold time? Good luck!
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K~Dev
(@KavithaDevaraju) reported
@TDAmeritrade Literally wasting my time and money waiting to get connected with you all. Didn’t expect your service to be this poor!
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Sudhir
(@spbulagannawar) reported
@TDAmeritrade Been facing a hard time with opening a trading account. A lot of gap in your working. no one updates the system. have to always explain my problem each time I call. Always sending a stupid standard mail saying fax unclear.
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Karl Davis
(@karld001) reported
@TDAmeritrade need some help with cost basis of a trade.
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Halden Lucero
(@LiftLaughGrow) reported
@ElenaVK @TDAmeritrade After seeing this and the most lag opening days this past year, it almost makes me wish they still charged for commissions even a little to keep good funding for good tech support and customer service. Response times dropped noticeably
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Détwa
(@djdetwa) reported
@TDAmeritrade I better see no problems with the ticker change from $FEAC to $SKLZ today
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Mike Cardosi
(@mcardosi) reported
Whatever you do, DO NOT get an auto loan through @TDAmeritrade that was the worst customer experience over the phone I've ever had easily
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David Friedman
(@DavidFriedman3) reported
@TDAmeritrade waiting on hold for over 25 minutes trying to get access to my 529 account. Horrible service!!!