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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Doug Sculthorpe
(@DougSculthorpe) reported
@UnverenCumhur @TDAmeritrade Same issue, scary for a day trader stuck in a position
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Adam
(@Adam65207281) reported
@b18c52004 @brian_gualberto @TDAmeritrade Switching want save you multiple platforms are having issues this morning
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Colbæ
(@Hey_Colbs) reported
Update: I’m now down $7,000 and counting on 0DTE options. Expect a lawsuit @TDAmeritrade
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Williejr
(@FernalldJr) reported
TD Ameritrade is corrupt..... Thanks @TDAmeritrade I’ve now lost $1,600 and counting this morning since I can’t sell or close out of my 0DTE option positions. My cancel orders are pending !!! WTF I 100% sure they will **** us if we ever get our day for AMC.
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DVHQvince
(@DQvince) reported
@TDAmeritrade Hey my orders are frozen and wont execute. Ive been on hold with customer service for over 30min!
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savagenation
(@savagenation83) reported
@TDAmeritrade @ProfitsTaken @opxiontrader You’re always having issues with your app as well and now TOS…..Kinda sad that it’s always happening and people are supposed to trust you with their money. Soon you’ll be no better than the robinhood platform
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dane roney
(@daneroney) reported
@TDAmeritrade you guys let me open an options position but won't let me close it. This is ROBBERY! What recourse are you offering for this issue? I've been on hold for over an hour. Still can't sell my position. Went from green to red at this point. So ******
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L the Collector
(@Lthecollector) reported
@kerv22 @Hey_Colbs @TDAmeritrade Having the same issue. Ridiculous.
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joe
(@b18c52004) reported
@brian_gualberto @TDAmeritrade yes i am currently screwed right now, got into calls this morning was up 100$ now down 275. called and customer service said that its not them its the MM's causing this. so i just hope i can get my money back. or im switching.
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John W. Rich (doppelganger)
(@JohnWRichdoppe1) reported
@TDAmeritrade @louminati5 Same here. Down over 30% on one option trade. Was green at the open, now deep red. What remedies are you offering your clients?
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Jeff
(@JeffMNC) reported
My @thinkorswim @TDAmeritrade would not let me cancel an order this morning or sell it; however, the issue automatically just resolved itself an hour later. $TSLA $SPY
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Alvaro Fernaud
(@afernaudd) reported
@TDAmeritrade Customer service is very poor and very unprofessional. The system is always lagging and giving problems
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Derrick Brown
(@brownwder) reported
@TDAmeritrade @AlexRippe2 Will you be able to refund those of us who lost money due to your technical issue?
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SunshineDreams
(@RealBee1111) reported
@DonEnglade @TDAmeritrade Buy COSM Sell COSM This stock is temporarily untradeable. ROBINHOOD I GUESS WE ONLY GET TO LOSE EVERYTHING . CEI MMTLP DBGI AND NOW COSM WE LOSE THEY GAIN IN FRAUD CONSTANTLY SEC HELP
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Cumhur Unveren
(@UnverenCumhur) reported
@TDAmeritrade I am going to withdraw my entire account, my 5 years trust ToS totally gone this morning, never trading with you again! Get some real software developers and fix your backend! #tos #tdameritrade
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META IS THE WAY
(@Stocks_and_rock) reported
Called @TDAmeritrade this morning and it seems to me the more you ask about MMTLP the madder they get. I am always extremely polite. Yes sir, no mam, kind of person. Just weird why a customer service rep would be mad at the customer who's concerned about their money. #finrafraud
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Yarborough Construction
(@YarboroughCons1) reported
@TDAmeritrade Are trading systems down? Cannot trade and phone wait times are long b
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Alvaro Fernaud
(@afernaudd) reported
@TDAmeritrade Worst possible platform to trade. Today I have been trying to close a position and it does not work
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John W. Rich (doppelganger)
(@JohnWRichdoppe1) reported
@jkweh @TDAmeritrade Pretty sure they got caught with their pants down. Probably half of their tech team is on vacation and the noobs are running things.
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EddVarrdd
(@Eddvarddd) reported
@TDAmeritrade issues on #OPEX Like clockwork. Typical. Switching brokers.
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Not a CFA
(@brewers_GM) reported
So @TDAmeritrade just told me I can't get my $ from the trade I placed cuz @Citadel the market maker had some trickle down effect that was messing things up. Sounds like bullshit. Sounds like confirmation of targeting manipulation that I've said was against me for years now
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Doug Sculthorpe
(@DougSculthorpe) reported
@Hey_Colbs @TDAmeritrade Yeah I have issues closing out of position also and they don't have an answer
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Watchon
(@watchon9) reported
In TDA @TDAmeritrade i placed order then cancelled it.. from there its stuck in cancel order status - never saw that before and TDA said working on it and has this issue accross board will my order cancelled ?
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redneckERreview
(@redneckerreview) reported
@TDAmeritrade fix your system! The brokerage won’t sell?!!! Wth are you talking about! Fix your crap! I’m betting hedges aren’t having issues!!!
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SpecialOne
(@jkweh) reported
@JohnWRichdoppe1 @TDAmeritrade Terrible business. My account was up over 500% and now I’m giving everything back thanks to @TDAmeritrade what a joke! Switching my account to a better brokerage.
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SpecialOne
(@jkweh) reported
@TDAmeritrade @JohnWRichdoppe1 What in the world is going on? Liquidity issues?
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Josef Sullivan
(@josefsullivan_) reported
@thinkorswim @TDAmeritrade i forgive you, but I need to not incur any additional losses as a result of your system’s issues. The right thing to do is put everyone’s money back to where it belongs.
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Dhurandar Berozgaar
(@D_Berozgaar) reported
@TDAmeritrade trading platform not working for orders, orders are stuck in pending cancel state, can’t redo orders! Cmon guys..
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WJS_Trades
(@WJS_Trades) reported
@trader_bearded @TDAmeritrade Stay on the line if youre waiting on support. Finally got through and was able to get money from my initial exit
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John W. Rich (doppelganger)
(@JohnWRichdoppe1) reported
@TDAmeritrade I can't do anything but watch deteriorating premiums. I'm literally down over 40% now, watching, waiting.