TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Trading platform (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	16 days ago
Farmington	Login	3 months ago
Nashville	Login	7 months ago
Brooklyn	Login	7 months ago
Chicago	Login	8 months ago
Klamath Falls	Website	8 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NICOLE ZOQUIER (@ZoquierNicole) reported 2 minutes ago

  @TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.

• 
  VineetKhanna 🇮🇳 (@TheVineetKhanna) reported 4 minutes ago

  @TDAmeritrade @CharlesSchwab Team - Just trying to test a strategy in the simulated trading account but seems like E-mini futures is not getting updated with latest prices ? Can someone please look into this and fix it ?

• 
  Percy Johnson (@PercyJJ10348969) reported 8 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Brian (@ArkhamB) reported 8 minutes ago

  TD is half down? Can place orders but no bid/ask. @TDAmeritrade @thinkorswim

• 
  opd (@opd6799) reported 9 minutes ago

  @TDAmeritrade You have done nothing to help me over the phone, in dm, or on here. You just reply to make it look like you care. I think any current or potential customers need to know how you treat your customers.

• 
  Percy Johnson (@PercyJJ10348969) reported 9 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Percy Johnson (@PercyJJ10348969) reported 10 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Justin Maysen (@MaysenJustin) reported 12 minutes ago

  @TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’

• 
  David Sullivan (@Sullyrecruiter) reported 12 minutes ago

  I needed a corrected tax form to complete my taxes I called 10 days ago. @TDAmeritrade told me they’d mail it probably 4/10…taxes are due 4/15!! Bravo, great customer service.

• 
  Percy Johnson (@PercyJJ10348969) reported 12 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Daniel Bones (@danielgbones) reported 13 minutes ago

  @TDAmeritrade Mai on the bond desk WAS ABLE to help. She gave me zero BS and facilitate the trades. Grateful to Mai for putting the customer #1. @TDAmeritrade

• 
  JimmyP (@PalmersCove) reported 19 minutes ago

  @TDAmeritrade Are you saying you offer a tool to hand write? I do not need help otherwise!

• 
  RybeccaSmith (@RybeccaSmith33) reported 27 minutes ago

  @TDAmeritrade @ThomasP1976 Why Ameritrade apps is not working?

• 
  Josh Bratcher (@NoBellTrading) reported 27 minutes ago

  The new changes to @TDAmeritrade ToS are causing WAY too many bugs on the desktop platform. I know you're mobile app is complete crash, but the desktop used to be solid. Three restarts this morning cause program crashes? Fix it.

• 
  Percy Johnson (@PercyJJ10348969) reported 29 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Percy Johnson (@PercyJJ10348969) reported 34 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Derrick Andrews (@DerrickLAndrews) reported 38 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.

• 
  GC⚽️ (@lucassmaddox21) reported 44 minutes ago

  @TDAmeritrade ok i’m trying to withdrawal $500 from my ameritrade account to checking account. Explain why i get an error and can’t withdraw MY money?

• 
  HazardousMayhem (@HazardousMayhem) reported 47 minutes ago

  @thinkorswim @TDAmeritrade TOS seems to be not working at this time for several clients. Any ETA? Some have orders out.

• 
  Rosebudd The King (@Rosebuddtheking) reported 47 minutes ago

  @IBKR is totally broken right now, option chains aren't working. Can't open, can't exit trades. If you had overnight positions from last week, you just better pray Market doesn't do anything crazy. If only @TDAmeritrade had Fills outside market hours ... #IBKR

• 
  Dan (@Emmonspired) reported 48 minutes ago

  @TDAmeritrade Nice automated response. Sit on hold for another hour to be told what i literally told you? It's a system wide issue. You should call your own team.

• 
  James Bowman.gmi (@InflationExpert) reported 48 minutes ago

  @traderterrain @TDAmeritrade swiped a ticker out of all my trades and simulations (it still gets live quotes in the background), deleted them all. Completely shut down computer, turned it back on, as opposed to a restart, and I'm doing better now.

• 
  Percy Johnson (@PercyJJ10348969) reported 48 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Ralph 🏳️‍🌈 (@_iralph) reported 51 minutes ago

  @TDAmeritrade Facing some issue with login pls helpppppppppp

• 
  Percy Johnson (@PercyJJ10348969) reported 51 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  bukasee (@efinuwke01) reported 54 minutes ago

  @TDAmeritrade I have a new account opening with self guided account. I want to log in and fund. I need to log in. Can I get some help?

• 
  nio (@nioinc) reported 55 minutes ago

  @thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

• 
  Bristol 6 (@BristolType6) reported 56 minutes ago

  @TDAmeritrade Since FINRA is throwing the Broker-Dealers under the bus & claiming it is BD's responsibility to resolve the shorts problem that still remains with #MMTLP, would you join retail in calling on FINRA for real transparency? @johnbrda might like to hear from you if so.

• 
  Hopper (@hopperlife) reported 57 minutes ago

  Wtf, TD Ameritrade is moving to Charles Schwab with no explanation why? I was a Scottrade customer before they got bought out by @TDAmeritrade. They told us like six months out and exactly what was going on.

• 
  Rob Noble (@Nobl63970634Rob) reported 60 minutes ago

  @TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.