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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Trading platform (50%)
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Website (33%)
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Login (17%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Trading platform | |
| Georgetown |
Trading platform | |
| Punta Gorda |
Website | |
| Houston |
Login | |
| Danville |
Trading platform | |
| Edison |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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nio
(@nioinc) reported
@thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!
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nio
(@nioinc) reported
@thinkorswim @TDAmeritrade @AlexCoffey_TDA When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!
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nio
(@nioinc) reported
@TDAmeritrade @CharlesSchwab When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!
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John Cook
(@JohnCookconsult) reported
@TDAmeritrade I have to say on a Friday afternoon your account management customer service is UNBELIEVABLY PATHETIC.
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nolastevedore
(@nolastevedore) reported
@RJRCapital How many times do folks need to be burned in puts and shorts? Folks forget that cash is a way of shorting the market. Once I stopped daytrading and for the market to make sense, plus not giving fees to @citsecurities and @TDAmeritrade, my quality of life improved.
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Michael Webster
(@MichaelWSpike) reported
@TDAmeritrade your @thinkorswim App is broken right now Anytime I click on "positions" the app fails I get I'm not having a great week, but you at least have to let me see this ****
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i am Antonio
(@AFTuits) reported
@TDAmeritrade @thinkorswim the latest release has a bug, when you scroll down the volume of the video goes down
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kameha
(@kamehaaamehaaa) reported
@TDAmeritrade You guys blocked me cause I asked questions about mmtlp..wtf..you sold me counterfeit shares
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Moshe Weingarten
(@MosheWeingarte8) reported
@TDAmeritrade @HazardousMayhem TOS Mobile still down.
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KaiserSoze
(@caxtoncorpllc) reported
@options_yolo @TDAmeritrade yes their quote feed is down, allegedly TastyTrades is down as well
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Options YOLO
(@options_yolo) reported
Thinkorswim bugging out right now. Futures quotes aren’t updating at all.. @TDAmeritrade please fix this
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Michael McQuaid
(@michaelgmcquaid) reported
20 minutes into the futures open and @TDAmeritrade is completely broken still. Can't see a single live quote on any CME future
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Brian
(@ArkhamB) reported
TD is half down? Can place orders but no bid/ask. @TDAmeritrade @thinkorswim
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macros trend
(@MacrosTrend) reported
@TDAmeritrade your platform is not working. Last time I checked, futures open 3PM PST on Sunday .
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HazardousMayhem
(@HazardousMayhem) reported
@thinkorswim @TDAmeritrade TOS seems to be not working at this time for several clients. Any ETA? Some have orders out.
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DotNetExpert
(@DotNetExpert007) reported
@TDAmeritrade @Dowjonesing TD, what about your customers still using older phones that don't support an Android 9 update?? We didn't even get a notice this Major Change was coming... Wow!
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Mahendra singh
(@msingh13809) reported
@TDAmeritrade td is the worst for stock alerts...
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Rob Noble
(@Nobl63970634Rob) reported
@TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.
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InSearchofEfficiency
(@JesseWilensky1) reported
@MoneyShow I have now been notified that I need to close positions in two foreign broekerages @tastytrade @TDAmeritrade because they no longer support South African clients or registered accounts. Not their fault. A very bad sign of what’s to come. Is this due to grey-listing?
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Rob 🇺🇸
(@Robwhitlow3) reported
@thinkorswim @TDAmeritrade would it be possible to get Array support with thinkScript?
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Tonie Garcia
(@lostmarxbrother) reported
@Schito_74 @TDAmeritrade @TDAmeritrade refused to refund after their last outage/glitch
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Farmer
(@FarmerTomch) reported
Anyone have trouble with @TDAmeritrade latley ?Not showing withdrawals pending on either end
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TradersTainment
(@TradersTainment) reported
@HRBlock @HRBlockAnswers I have to fix 30 import errors from @TDAmeritrade by going trough the wrap up screen for each....I for one, am looking for the AI overlords to take over these old companies with BROKEN software.
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SpiritnNature
(@SpiritnNature) reported
@TDAmeritrade I would like to see MORE INFO, available online and especially on my cell phone MOBILE APP... 1) all WARRANTS should show: Strike price Expiration date Conversion rate, i e, 1:1, 1:5 etc Full chart HISTORY fron issue date
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unindicted
(@olfussteve) reported
@satymahajan @TDAmeritrade @thinkorswim Is is true that TDAmeritrade is now owned by Schwab and the service is diminished? I ha e heard such utterances. Fortunately, I haven't traded in weeks.
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LiveMixtapes Pesh
(@Pesh22) reported
@satymahajan @TDAmeritrade @thinkorswim What's the best platform to trade options on? I currently have TD, had issues with Webull. I hold my shares in fidelity, but their platform is outdated.
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CheetahPSG
(@CheetahPsg) reported
@satymahajan @TDAmeritrade @thinkorswim I've experienced some similar issues with TOS in the past. Remember during a heavy Covid recovery day that I entered a trade and wound up with frozen charts, a severely lagging silicone life form AT, and eventually a BLANK screen while still in the trade.
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Steven
(@stev3c) reported
@satymahajan @TDAmeritrade @thinkorswim Dude.....me too. I placed an spx trade above a certain level..and it was nowhere near it. A few seconds later I decided to cancel it. the market went down and like 10 mins later I heard a ding. Indicating an order has been filled..the same order I cancelled.
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Derrick Andrews
(@DerrickLAndrews) reported
@satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.
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Kamiburger
(@MSabalburo) reported
@satymahajan @TDAmeritrade @thinkorswim If you had any issues, they credited my acc. So as I was unhappy it happened, I was happy with the customer service