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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (60%)
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Website (40%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Login | ||
| Login | ||
| Website | ||
| Website | ||
| Trading platform |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Tamoti
(@Tamoti8) reported
@TDAmeritrade @TDANetwork WRONG CUSTOMER SERVICE GUIDANCE!! Because of your unprofessional and braindead team member from TD Ameritrade, who very confidently advised on margin that can be borrowed from Tesla stock, a close associate of mine is financially hurting!! Any Advice?
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Angry Canary Cosplay
(@AngryCanaryCos) reported
@TDAmeritrade Anyone else having trouble logging in to your app or is it just me?
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Tamoti
(@Tamoti8) reported
@TDAmeritrade What's your name? Who are you? As it's critical,its a serious issue. Because of the wrong advice from TD Ameritrade, my associate's cash account went from $230,000 to $80,000 as he got leveraged. You do realize this can ruin someone financially!
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Capital🎯
(@DannyCapital) reported
Worst thing bout switching through TD accounts is I gotta transfer every drawing set for every chart **** takes days. If some1 know a quicker way lmk #TOS @TDAmeritrade
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Tamoti
(@Tamoti8) reported
@TDAmeritrade ATTENTION ALL! TD AMERITRADE SUPERVISOR MELISSA REEL she has no desire helping customers. My associate took a hit of $180,000 because of TD wrong advice. Supervisor offered help by saying she can sell my associate's stocks!!
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Tamoti
(@Tamoti8) reported
@TDAmeritrade Supervisor didn't help. What is your next advice to me?
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I B OBserving
(@BernardoJosepho) reported
Damn @TDAmeritrade y’all couldn’t let approve my AMC purchase??? I purchased it yesterday. It was only 5 measly shares #StocksToBuy
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Imperial Trading
(@TradesImperial) reported
Not surprised @TDAmeritrade @TDAmeritradePR ****** @thinkorswim platform kicked me out and made me restart. One problem after another, it’s like your jobs to create problems rather than fix! Horrible broker $es_f $spx $spy $qqq $rut $iwm $dia $aapl $amzn $fb $googl $msft $tsla
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Trevor A. Langton II
(@TrevorALangtonI) reported
@TDAmeritrade why can't we buy HCMC it says not enough funds when there is plenty.. I've seen alot of redit posts with the same problem with OTC stocks.
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Martin Niemoller
(@MartinNiemolle2) reported
@TDAmeritrade @TDAmeritradePR @CharlesSchwab You do a poor job updating accounts immediately. Also, I don't use the debit card often, but half the time that I try to, there's a problem on your end. Somehow, ETrade is able to update accurately and IMMEDIATELY. You need to be accurate and reliable.
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Alejandro Hernández
(@nitr0usmx) reported
What a pain in the *** @thinkorswim desktop app. Super slow platform... As usual! #thinkorswim @TDAmeritrade
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George
(@George63776719) reported
@TDAmeritrade they have had since 1981 to avoid taxes it why they are so rich now, No its time they pay and pay a lot, if i had my way all the rich would be eating behind the worst restaurants out of the trash can, TREAT THE RICH AND THE CORPORATIONS LIKE THEY TREAT US , AS CATTLE
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Muntasir Khandkar
(@MuntasirKhandk3) reported
@BillyBadBirrd @TDAmeritrade Not secured at all ... people can open with stolen information and fraud your account. My account is locked for weeks and no support. Waiting for weeks ... this is frustrating!!
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Claudia Piu
(@ClaudiaPiu) reported
@TDAmeritrade The DM is an automatic answer, so it can’t help me, apparently.
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Temper Trading
(@TemperTrading) reported
I love you, @TDAmeritrade ... but how come my available margin will randomly 2x or even 3x days before a market down turn? Then, I notice my margin is extremely restricted days before the market moves higher? So much so that I’ve successfully used it as a market indicator... ?
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Mr. Skeptical
(@momgdc) reported
Thank you @TDAmeritrade for clearing funds within 24 hours. It helped with filling and having funds available for IRS check clearance 🙏. Usually ACH takes more than 48 hrs and there is wait time for trade to settle. Awesome customer care!
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Tamoti
(@Tamoti8) reported
@TDAmeritrade ATTENTION! We are following TD Ameritrade advice. I'll let all of you know if they helped us. It's my friend's life savings that's being wiped away by WRONG ADVICE BY TD AMERITRADE CUSTOMER SERVICE STAFF! I don't want this to happen to any of you. We are on phone.
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Tamoti
(@Tamoti8) reported
@TDAmeritrade TD Ameritrade refuses to let us know who to contact and sort out a serious financial issues. It can happen to any of you. The only response I get from them is call 800-669-3900. Their customer service team repeatedly gives wrong advice.!
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Muschi Katze
(@MuschiKatze76) reported
@GarrettGrahl @TDAmeritrade It would be nice if they good resolve the issue!
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haywood jablowme3
(@HJablowme3) reported
@TDAmeritrade What’s the deal with the mobile login on the app? Every single time I put in the correct username/password it says “login failed” and I have to re enter it before logging in. No big deal, just very annoying and been an issue for months.
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Tamoti
(@Tamoti8) reported
@TDAmeritrade because of TD Ameritrade's wrong customer support repeatedly my associate's cash account went from $230,000 to $80,000 as he got leveraged. And TD Ameritrade refuses to share with me the person who my associate can contact. They just said call 800-669-3900
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Tamoti
(@Tamoti8) reported
@TDAmeritrade Hi Chris. We followed your advice. The Supervisor ftom TD Ameritrade Melissa Reel had no desire to help my associate. So what's the next step now?
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Grimm Gee
(@GrimmGee) reported
@TDAmeritrade why aren't my stock orders being filled? Please help
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rocksandstuff
(@rocksandstocks) reported
@VontTheDad @TDAmeritrade It happened to me twice, and it happened today. @TDAmeritrade help!
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Claudia Piu
(@ClaudiaPiu) reported
@TDAmeritrade No I didn’t, Crystal was condescending and not helpful at all. All she did was open a case. Now I have to wait for @TDAmeritrade to fix these wrong wash sales. Not the first time this has happened in my account.
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rainbowholic_
(@envyrah) reported
@TDAmeritrade you guys need a better system for funds to clear faster cus what the actual ****
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Tamoti
(@Tamoti8) reported
@TDAmeritrade Please I request a TD Ameritrade higher official to help my associate with the huge financial loss he has faced due to wrong advice given by TD. We are not asking for money back we are requesting HELP & ADVICE.
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Joey Saraceno | Joeyblowholey
(@JoeySaraceno1) reported
To anyone else who’s holding $HITIF $HITID were you able to trade your shares today/see their price action at all? In my portfolio on @TDAmeritrade my shares came up as a long random sequence of letters & numbers and basically seemed obsolete. Expect it to fix itself tmrw but idk
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Muntasir Khandkar
(@MuntasirKhandk3) reported
@TDAmeritrade Not secured at all ... people can open with stolen information and fraud your account. My account is locked for weeks and no support. Waiting for weeks ... this is frustrating!!
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Martin Niemoller
(@MartinNiemolle2) reported
@KeriKillam @TDAmeritrade Updating accounts immediately, in my experience, has been a chronic problem @TDAmeritrade. Honestly, it sometimes makes me nervous when there is an issue that I NEVER experience at other institutions. There's no excuse for it.