TD Ameritrade

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

TD Ameritrade Outage Chart 04/25/2024 04:20

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Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

  1. Trading platform (45%)

    Trading platform (45%)

  2. Login (41%)

    Login (41%)

  3. Website (14%)

    Website (14%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSeattle Trading platform
United StatesSalem Trading platform
United StatesSpringfield Login
United StatesSalem Trading platform
United StatesManassas Trading platform
United StatesReno Trading platform
Map Full Outage Map

Community Discussion

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TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • Fbanno1 DaHeell (@Fbanno1) reported

    @RobinhoodApp is by far the worst trading app. Especially for beginners btw. I have been trading for 2 years, and it consistently gives false and delayed info, therefore making it not trust worthy. No one should use it, finally swittching @TDAmeritrade @vladtenev

  • swooshjuice9 Swooshjuice9 (@swooshjuice9) reported

    @TDAmeritrade @jay_nodollasign Is there a reason your platform isn't able to estimate the new cost basis to make the customer aware? Or is there a reason your system doesn't have a notification at least informing you there may be a difference?

  • WayneGunter8 Wayne Gunter (@WayneGunter8) reported

    @TDAmeritrade your hold music is awful

  • charvin25666978 H (@charvin25666978) reported

    @TDAmeritrade ZJ, Any system issues today? $1470 went MIA in my cash balance overnight. I’d like my cash back now.

  • guizaofernandes Guilherme F. (@guizaofernandes) reported

    @TDAmeritrade Hey. How can I contact support?

  • numberswimmer Gregory Atkinson (@numberswimmer) reported

    @TDAmeritrade any one else not getting service from @TDAmeritrade ? I put in a request and it’s been over a week. Nothing? Just wondering if this is Normal practice for @TDAmeritrade .

  • charvin25666978 H (@charvin25666978) reported

    Went to bed last night with a decent amount of cash in my @TDAmeritrade account. CASH - not securities. Woke up this morning and my cash balance is $0.00? What in the actual ****? I’m so over TDA at this point. $FUBO $TLRY $SNDL $TSLA $MARA

  • incogGuido Thomas ***** (@incogGuido) reported

    @vladtenev going on 7 weeks still waiting for @RobinhoodApp to send my cost basis to @TDAmeritrade . Now there is a “system issue?”. Guess you guys have a lot of them to send out ?

  • StonkstoMoon MakeItRain (@StonkstoMoon) reported

    @TDAmeritrade Also, that is really outstanding customer service. I really appreciate the times that TDameritrade has helped when I have called, or like right now I didn’t even call- thank you.

  • kicksfan01 kicksfan01 (@kicksfan01) reported

    Lol @TDAmeritrade always knows how to disappoint. Set my limit @ 655.89$ for 100 shares of $TSLA and it never went thru as I’m watching it go below that limit set. Unreal Stay away from TD if you don’t have a scientist doing it for you. Worst ever I hate it. Garbage

  • LegendaryProdz Boss (@LegendaryProdz) reported

    @TDAmeritrade I already took that into consideration. Using my example, break it down for everyone here how a $6.95 fee would double my purchase price. Thanks

  • mikebrashier Sinister Resister (@mikebrashier) reported

    Out of nowhere, I can't log in to @TDameritrade. My security questions don't work. Their chatbot is useless. When I finally reach a human they tell me to call. As if voice comms are more secure. They created the problem, then make the user solve it for them.¯\_(ツ)_/¯

  • wanderportcorp Wanderport (@wanderportcorp) reported

    @LSustiel @etrade @TDAmeritrade We did not receive any reason or useful guidance to revolve the issue. We are filing a complaint.

  • rich_lather Rich Lather (@rich_lather) reported

    @TDAmeritrade Your 529 website is terrible. If you actually had an email contact on the page I could detail how it sucks.

  • SantiagoPulido Santiago Pulido (@SantiagoPulido) reported

    @TDAmeritrade Over a month since I faxed my documents to TD and still no answer! Is there any way of knowing if even your team got the documents, because the fax number seems to have problems. Any help would be appreciated, it's been over a month!

  • robvette99 Rob (@robvette99) reported

    @thinkorswim @TDAmeritrade Ur TOS platform stinks today.. Slow & barely moving.. Y does this happen every few months? Horrible customer service

  • StephenPorterJr Stephen G. Buckets (@StephenPorterJr) reported

    You guys shut down buying 3/19 calls on $GME ??? Why?? @TDAmeritrade

  • charvin25666978 H (@charvin25666978) reported

    @TDAmeritrade my account is ****** AGAIN. Is there someone available to help?

  • nickgeiger112 nick geiger (@nickgeiger112) reported

    @TDAmeritrade says funds wont clear til the 23rd WTF

  • LegendaryProdz Boss (@LegendaryProdz) reported

    @TDAmeritrade You know what, I sold when the market started tanking bad a couple weeks back and recently rebought. Wow, so I was actually charged .007+/- a share then? Well, I'll take the "L" here, if only to serve as a warning for others. "The system is set up to lose."

  • qwinnieTFT Quinn (@qwinnieTFT) reported

    @TDAmeritrade I can't call you while I'm working abroad, but I have an issue. I know communication is jammed up due to market volatility. Can I email or message customer service somehow? Thank you.

  • LegendaryProdz Boss (@LegendaryProdz) reported

    @TDAmeritrade I already took that into consideration. Using my example, break it down for everyone here how a $6.95 fee would triple my purchase price. Thanks

  • MSOElevator #MSOgang Vinny (@MSOElevator) reported

    @10000Bakes Damn I’m gonna have to switch over to fidelity @TDAmeritrade has been KILLING my gains. I barely trade due to the high fees

  • laureal_whitney Laureal whitney (@laureal_whitney) reported

    @vladtenev I’m very disappointed in customer service; or the lack of. My account has been restricted. I’ve done what was requested and d still nothing. As soon as restrictions are lifted I will be moving all monies over to @TDAmeritrade

  • khhatab85 khaled Hatab 🇰🇼 (@khhatab85) reported

    Hello, I suffer from slow in the platform Is there anything wrong? @thinkorswim @TDAmeritrade

  • TimberwolvesV Anders (@TimberwolvesV) reported

    @TDAmeritrade Fix your platform before you do anything else.

  • RENTCONDOSINFL Live Trader Nation (@RENTCONDOSINFL) reported

    @FadeTheXX @thinkorswim @TDAmeritrade Same issue today, was resolved. They are scarin me with this tho

  • anakaoka anakaoka (@anakaoka) reported

    @TDAmeritrade No chat customer support? I'll call you in an hour or so.

  • AngryHatter Ernie Page (@AngryHatter) reported

    @TDAmeritrade three out of for apps day my info is not correct but Ameritrade logs me on without issue?

  • yoruben77 ruben diaz (@yoruben77) reported

    @TDAmeritrade Every time I put a sell order yall fm drop the price by half and it stops by trade that’s some bad why is this happening it doesn’t happen in othere apps