TD Ameritrade

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

TD Ameritrade Outage Chart 02/21/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

  1. Login (73%)

    Login (73%)

  2. Trading platform (27%)

    Trading platform (27%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

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City Problem Type Report Time
United StatesRadcliff Login
United StatesHouston Login
United StatesMiami Beach Login
United StatesColumbus Trading platform
United StatesPainesville Login
United StatesColumbus Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • PedroIntenso1 Pedro Intenso (@PedroIntenso1) reported

    @jbrowder1 @RobinhoodApp @TDAmeritrade TD Ameritrade is complicit in market manipulation by determining who can buy or sell shares. I see a MASSIVE lawsuit coming your way and since I’m a TD Ameritrade customer and will gladly join any lawsuits aimed at them.

  • AlfBaez Alf Baez (@AlfBaez) reported

    @mjameswheeler Thx @TDAmeritrade needs better support for iOS iPhone dark mode not available

  • JVic353 John Vicinanza (@JVic353) reported

    @TDAmeritrade @thinkorswim Had a deposit clear from my bank into TOS on Tuesday, funds are still not available for option trading. Why are funds that cleared 4 days ago not available? Been on hold for 6 hours with support. Thank you!

  • NuggetVBuilder Nuggets are good builder(commissions closed ) (@NuggetVBuilder) reported

    @TDAmeritrade Td ameritrade, Im trying to log in my account and its not working. I try to retrieve my password, it does not work. I do not feel like waiting another 3 hours for nothing

  • tblizzard Tom Blizzard (@tblizzard) reported

    @JulianKlymochko @chriskatje Hmm. The description of the stock on TOS says 1 COM and 3/4 WT, but you are right about 1/2 warrant. I may talk to @TDAmeritrade about that. There was actually an issue buying it this morning. Said it had not been issued. All good now

  • KarhanFhan Karhan Fhan (@KarhanFhan) reported

    @TDAmeritrade Why were 500 shares inexplicably removed from my account for $SNDL ? This is ILLEGAL! Now i’m getting the run around with customer service?!?!?!

  • md90266 MD90266 (@md90266) reported

    @RedWingGrips @GreenBelinda TDAmeritrade is right in the middle of this fiasco. They are restricting trades on the stocks that are in the middle of this short squeeze issue. Shame on @TDAmeritrade

  • PeterFb18 Peter (@PeterFb18) reported

    @TDAmeritrade I will be taking my business somewhere else. How dare you decide what stock I’m allowed to buy. It is clear you only care about making money instead of providing a honest service for your clients. #freemarket #DoNotSell #LetThePeasantsTrade

  • FauxMcCaskey Faux George McCaskey (@FauxMcCaskey) reported

    @WSBChairman I think @TDAmeritrade shut down trading. You can't get through with $AMC right now

  • mjs265 Michael Spaulding (@mjs265) reported

    @CharlesSchwab @TDAmeritrade This is false. Schwab blocked me from buying GME yesterday with an error message saying the security was unsupported.

  • betmabyeidk Brudi Market (@betmabyeidk) reported

    @CharlesSchwab @TDAmeritrade @TDAmeritrade I have half a million in my account and the fact that you are restricting people is hurting the positions I’m in causing me to loose lots of money. I’ve already contacted my attorney and filed my complaint to the SEC.

  • tyler59111264 tyler (@tyler59111264) reported

    @TDAmeritrade Bullshit! It happens every god damn day and costs all of us tons of money! Every freaking day this week I’ve lost access for 5-10 mins after the bell rings. How is this ok?

  • MocoExpress Alejandro (@MocoExpress) reported

    Been a @TDAmeritrade customer since 2002. Mostly due to my laziness. Shame on me. **** them. I'm now a broker free agent. Any recs? Hows @sofi ? @CashApp ? Anything else?

  • jbtiv Wiƒ€ Oƒƒ Då ©h∆in (@jbtiv) reported

    @TDAmeritrade, your support is so slow that while I held waiting to talk to someone, I was able to quickly open a @Fidelity trading account and start using that instead. Get it together.

  • taylorannberg Taylor Berg (@taylorannberg) reported

    Hey @TDAmeritrade why aren’t you accepting account transfers right now?? I’m already your customer for other services... what gives??

  • MilkyWayPandas Space Panda (@MilkyWayPandas) reported

    @CharlesSchwab @TDAmeritrade FYI... I uninstalled the latest version of StreetSmart Edge today because it was giving me problems. Charts werent' loading and got kicked off multiple times. I downloaded the March 2020 version instead. Didn't have problems after.

  • jackdpeterson Jack Peterson (@jackdpeterson) reported

    @GreenBean59 @TDAmeritrade oh, I can trade the stock directly ... I wanted to play the derivatives -- that was throwing some auto-reject despite having enough liquidity. But whatever. May as well support the cause with a few shares. Don't care if goes to zero. 💎

  • MrMusicSoftware 🌹 #ANTIFAAccountingDept #BlackLivesMatter #MaskUp (@MrMusicSoftware) reported

    @TDAmeritrade 's customer support queue is now two hours deep

  • GroyperSauce Bernie Bernstein (@GroyperSauce) reported

    @TDAmeritrade You guys throttling people from buying silver ETFs? Keep getting an error message. Would surprise me if they were basically shadow banning silver orders. These guys will screw anybody that isn’t a hedge funder

  • jeffnolan Jeff Nolan 🇺🇸 (@jeffnolan) reported

    @dweekly in the case of @TDAmeritrade the inability to login becomes it’s own form of circuit breaker

  • CarolTesarek Carol Tesarek (@CarolTesarek) reported

    @CharlesSchwab your new acquisition @TDAmeritrade doesn’t reply to my tweets. Their website has inaccurate information and their branch numbers refer to website which refers back to the phone numbers. I am a customer at Schwab and TD Ameritrade. Can you help me? I am frustrated

  • dahifi ₿lockchain Man 🔴 (@dahifi) reported

    @Cryptonez1 @ShardiB2 @TDAmeritrade The app, agree completely. The TOS web pages is much less cluttered, I'll have to figure out where the option chains are in the TDA page. Any good screeners you recommend that help find good call targets?

  • Katieronan8 Katie ronan (@Katieronan8) reported

    @TDAmeritrade @thinkorswim do not spend your money with these brokers they are a joke and have 0 customer support and lag upon market open always. It is dangerous for your business to use them. You are better off using @RobinhoodApp instead of TD they’re a joke now a days

  • FauxMcCaskey Faux George McCaskey (@FauxMcCaskey) reported

    @just1morejon @TDAmeritrade Yeah I was reading in the comments and it seems like they are blocking it. **** them! Time to delete your account! That's what I am doing!

  • bobcatman70 Bob Catman (@bobcatman70) reported

    @TDAmeritrade Not interested in dealing with you...Let your customers and the legal system work it out, 200k down because of your "outages"...Are you going to give it back? No...So take your B.S. somewhere else...Done..😡

  • TradingOC Axe (@TradingOC) reported

    @CharlesSchwab @TDAmeritrade You didn't halt but you're also limiting rolling of covered calls etc in those names. WTF! I do not want to call your service team to execute a trade. FIX YOUR CODES THIS WEEKEND!

  • sweetwilliam94 William (@sweetwilliam94) reported

    @CharlesSchwab @TDAmeritrade I can’t even login and they arnt recognizing my personal info

  • hoopsjock Eric Brandt (@hoopsjock) reported

    @grantbassettttt @TDAmeritrade It's annoying to have to do that but above all else what these places are doing should be illegal. If the SEC shuts down the trade of a stock then fine, but these companies are trying to help hedge funds by screwing over the little guys. Not this time!

  • Dr10XInvestor WallStreetBets Express 🚀 (@Dr10XInvestor) reported

    @reddittrading @RobinhoodApp GO TO AMERITRADE WHY ARE YOU USING THESE LOW BUDGET PLATFORMS I'VE NEVER HAD ISSUES WITH AMERITRADE EVER @TDAmeritrade

  • theghaf Theghaf (@theghaf) reported

    @SpacGuru I'd recommend @TDAmeritrade. No major issues.