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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Sheriff
(@FinanceSheriff) reported
@TDAmeritrade thinkorswim web was so slow today... Active trader failed me. Rule 1 always have access to multiple computers running with more than one broker. My computer was running fine until the market picked up. The problem is on your end. Thinkorswim PC version worked ok.
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DewmBoom
(@dewmboom) reported
@TDAmeritrade @Arcstockstrader This company is a legitimate company working hard to fix the unfortunate CE and communicating information via @Twitter . Please keep the trading active. Thank You. I am one of your customers. $CYBL
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Giovanni Garcia
(@giosr20) reported
@Therealjohngal1 @TDAmeritrade Does @TDAmeritrade always have this bad customer response time. I have sent two more messages to them regarding my MMTLP and I have yet to get a response in writing .
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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lukomoon
(@lukomoon1) reported
@Philip36298689 @TDAmeritrade @FINRA I sent emails to my brokers NOT allowing that, telling them litigation is pending, We must slow them down where ever we can, they at least have to reply
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Value Trader
(@ValueTrader101) reported
@TDAmeritrade I found it . It was on the second page… but this would be something that should be put right below the actual after hours quote. The way it shows up down below along with other things makes no sense . This % is directly related to the bud/ask and should be just under it
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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King Kinks
(@YellowHITLIST) reported
@TDAmeritrade @DeejusPhilbin And @TDAmeritrade you were involved in the crime by allowing them to short 2-3x's $mmtlp float and continuing to ask customers to lend out their shares to support more shorting. You do realize FINRA and NASD are self regulataged to help themselves, not investors.
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Bob
(@Bob99236782) reported
@TDAmeritrade @Grilled_Keese What do you mean the process this is a clearly distribution. Why do brokers only have these kind of complex issues only when it's a heavily shorted stock. Sometimes should tell the brokers that they are on the hook when the hedgr@funds they lend the securities to go bankrupt
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marteney1
(@marteney87) reported
@uncle_luigi @PaulusGreatus I spoke to a @TDAmeritrade rep on 12/12 they said TDA would be doing the paperwork to DRS my shares with AST, and that it may take a couple weeks because of the debacle this has become. Said I had the option to do the paperwork myself but that would likely slow the process $MMTLP
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Kevin Orr
(@kevinmorr) reported
@Whatsinyourwal1 @Tradovate @TDAmeritrade It's back on so far but it shut down on me twice. I restarted my computer since and it's been ok so far. We'll see!
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Randy Sanders
(@Sanders_Foto) reported
@TDAmeritrade Oh sure, so happy to help. Then why do your people continue to give conflicting info? I filed EVERYTHING almost three weeks ago. You have MY funds & I’m not getting a damn bit of interest or any idea of when I see those funds in MY account. This has been so UNPROFESSIONAL
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Whatsinyourwallet
(@Whatsinyourwal1) reported
@kevinmorr @Tradovate @TDAmeritrade Yes, it is down here as well. No one to answer support call. Scary, did they shutter?
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Lazy Daze
(@ROFLicerOfLAWL) reported
5/? According to AST they have already sent them to DTCC and DTCC will notify brokers via the DTCC portal under the “CAWEB” portion of their website. I was on a 3-way call with my broker and a DTCC employee. The @TDAmeritrade employee went above and beyond to help me. End GL
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tj
(@Tigershark245) reported
@Lost_In_Trades @CharlesSchwab @TDAmeritrade $CYBL Lay down on your back and kick your legs in the air . Maybe that will help. Waaa...
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Logan Kennell
(@logan_kennell) reported
@PeterL8503 @MMATNEWS @TDAmeritrade Does that say volume of 2.6 million?? Wtf!!?!??
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PedroDePhilly2.0
(@Joeschmo3311) reported
@MoonMarket_ @TDAmeritrade I don't think they've updated the algo yet...its still selling stock at 2.70 thinking the stock is up from 33cts when in fact its still selling down 50%
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Grittytrades
(@gritty_trades) reported
@TDAmeritrade nightmare risk management. Been a customer since TD Waterhouse. Never again. Nightmare customer service. All accounts I referred will be moved to E*Trade
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Gregory Prince
(@geeprince2020) reported
@TDAmeritrade $mmtlp $mmat It may not be your fault @TDAmeritrade , but it’s your problem. I want my Nextbridge shares asap.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Kevin Orr
(@kevinmorr) reported
Tradovate down!! Anyone else having this issue? @tradovate @tdameritrade
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Whatsinyourwallet
(@Whatsinyourwal1) reported
@kevinmorr @Tradovate @TDAmeritrade Desktop is still completely down here
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Suresh
(@Just1another) reported
@TDAmeritrade I had account with you now closed. Need papers for taxes. Can you help by email I am in india returned back from usa
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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E Trader
(@EricRIversen) reported
$NH and $COSM both have effective R/S TODAY, but orders are getting crossed…. WTF @TDAmeritrade
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kittykatkris
(@kittykatkris1) reported
@kimkep4796 @TDAmeritrade won't buy your shares either?!! Isn't your brokerage the one that sold them to me? You had no problems taking my money this is absolutely ridiculous
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$money
(@nooramorihc) reported
@TDAmeritrade, the s1a and both FINRA notices state we should get shares of next bridge today. Not a cusip. I assume we're still chasing down all the counterfeit shares to return? Why have guidelines when you change the rules? #FINRAFraud
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Epheks
(@itriix) reported
My $MMTLP shares just turned into 5CT999019 on @TDAmeritrade ... Account just dropped down a lot of $ as it has no value as of yet. @FINRA #finrafraud @SEC_Enforcement - thanks for never protecting retail investors!