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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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ziyadah
(@ziyadah_agency) reported
@Lowkeyedrees @LadeBackk @TDAmeritrade Carefull of tradezero they have the worst platform you will get stuck in trades all the time, I’m in one as we speak
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J.RAHIM
(@Hamzajrahim) reported
@TDAmeritrade @SasquatchEsq I cannot sign into any of my accounts, I literally just added funds to one of my accounts and now I can’t even sign ******** in
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BrandO
(@BrandO_HTT) reported
@TDAmeritrade Ive had it with yall. Bad as robinhood with all these "glitches" as soon as the market opens. 🖕
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Josh Anderson
(@Josh2Anderson) reported
@TDAmeritrade need some help on why my account is limited. I’m not a day trader by any means, but y’all are only letting me liquidate, Been on phone for 1 hour, still haven’t heard a voice.
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Day Traitor
(@DayTraitor_) reported
@TDAmeritrade None of my orders are executing since 4am. Not 1. WTF is going on with your platform.
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Ask Slapper
(@Ask_Slapper) reported
@TDAmeritrade @thinkorswim new business model - Let me take 30 seconds to make sure we want to sell this to you at this price because we might want them for our MM if alot of people are buying, we make our customers chase... smfh terrible rigged routing against retail traders now
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Day Traitor
(@DayTraitor_) reported
@Brocodiledunde @PennyStalker01 @TDAmeritrade My trades have not been executing at ANY price lately. WTF is this ****? I agree - I'll gladly bounce and pay commissions if it means my money is secure and my transactions are trusted to act as I expect them to.
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Sean Feld
(@Seaneff) reported
I’m not sure anyone has worse customer service than @TDAmeritrade so glad I am making the change to @CharlesSchwab but still have 1 account with @TDAmeritrade and they have locked me out of that account!
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orz
(@wsadjkljkl) reported
@TDAmeritrade I cannot contact to customer service and your didn't reply email. Please answer me. Why my account cannot open new positions? And I cannot receive text to verify identity.
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Robert Fusaro 🇺🇸🇮🇹
(@FusaroRobert) reported
@TDAmeritrade Hello, I hope someone can help. I closed my account several years ago & I still get correspondence via email & regular US mail. How do we make it STOP since I no longer have an active account. Robert Fusaro
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Daddest Man
(@twittmypants) reported
@TDAmeritrade account issues again! Balances are wrong again. People Make sure to screenshot daily. How can you have so many issues? My guess is 3 days for Twitter response and a 2-3hr phone call.
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ctarmor
(@ctarmor) reported
@TDAmeritrade @TuronianHighs So when are you guys picking up the phones. There is a 3hr wait time!!!! .... also the balance issues still not over.
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Monberg Capital Partners
(@MonbergCapital) reported
@TDAmeritrade How are your phone hold times consistently an hour long to speak to a representative and all your branches are closed? How is this acceptable. Your company makes it impossible to service clients.
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4🏴4
(@captnyuri) reported
from
Atlanta, Georgia
@TDAmeritrade get y’all **** together wtf is going on with $amc and $sndl calls they not fuccn moving ??? I stroke and **** still not reflecting tffff
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Dan
(@BullishDanny) reported
@TDAmeritrade One rep told me she saw the problem told me it would be resolved EOD Tuesday. Called Wednesday morning and the rep told me the previous rep didn’t know what she was talking about, exact words and that there was no problem. Than tried to lie and tell
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BullBearJung
(@BearvsBull83) reported
@TDAmeritrade 3 days in a row I have been restricted from using my account because of a glitch in your system. Unacceptable. I have been on the phone for 10hrs with your staff. No fix. Not able to do average, leverage or do anything to help myself. Seriously unacceptable.
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Shopperzia
(@shopperzia) reported
@TDAmeritrade Adapt or its going to be a bad decision for the company. In 5-10 years td will be out if doesnt do the diligence
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Dan
(@BullishDanny) reported
@TDAmeritrade TD had well known balance issues for its platform over the weekend. They stole money from acc and after spending hours on phone they lied to me and told me no problem. NEW TRADERS GO TO WEBULL!!
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Kam
(@Kamz1180) reported
@officialbrenner @TDAmeritrade Same ****. “I’m sorry, we’re working on the issue, it will clear off your account in couple of hours”. On top of that they aren’t even compensating anything for the trouble we’re going through. I’m seriously gonna take my money to another platform. This is ridiculous!!
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Dan
(@BullishDanny) reported
New traders do not join @TDAmeritrade !! Save urself the problems and Just join webull. TD stole money from me over the weekend when “they were having acc balance issues”. They came up with every excuse and lie, TD no different than RH!
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Ryan
(@RyanFromWV) reported
I’ve been on hold for 90 minutes to ask a question. @TDAmeritrade is that good customer service? BTW. When it hit 90 minutes exactly with 0 secs it finally connected me to an agent. That’s really fishy to me. Are you building in a wait time intentionally? Please respond.
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Bulllogic
(@BullLogic) reported
$CBBT I transferred money and bought in seconds guys. @etrade did not let me down. Shame on @trading2112 for allowing criminals to win and being a broke *** brokerage. You need removed. I also heard @TDAmeritrade was at it too.
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mary pat
(@mpzhjf) reported
@AngelaRitter01 re: @TDAmeritrade same issues, now apparently resolved with no explanation. 1.5M neg balance for 5 days. Emailed, called etc etc. Thinking, possibly naively, that #FINRA or #SEC might have jurisdiction? Don't think this should be let go. Thoughts?
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Valen
(@Gamer_Valen420) reported
@TDAmeritrade So I started an account last month, finally got my PIN last week but still haven't received my account number to make a login. Should I be expecting this in the mail as well? How long does it usually take? It has been like 3 weeks...
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R
(@WeWantThyCup) reported
So @TDAmeritrade when can I manage my $tscrf stock that should be $tscrd now? I’m literally watching the price go up and down without having any control of my investment. Is this some Melvin capital funny business $gme $amd
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Carter
(@Katslod732) reported
@StockGodd @TDAmeritrade They put a PDT flag on my account even tho I didn’t use all my day trades available and were supposed to remove it yesterday after a 3 hour call with support, still on there. I hate this platform lol
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DietPix
(@DietPix) reported
which broker has the worst customer service? and the winner is @TDAmeritrade we are the losers using them #stcokborker #Daytrader #stocks
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Get Real
(@Getrealorelse) reported
@NateGeraci @barronsonline But @TDAmeritrade service has been going down really fast since bought by schwab. Several times when I called I was put on hold literally over one hour.
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ctarmor
(@ctarmor) reported
@TDAmeritrade #tdameritrade how can you be acceptable to a 2hr wait time on phone support? @etrade I only wait 15 minutes tops during busy times.
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STEGO Activewear
(@ActivewearStego) reported
@TDAmeritrade your customer service is terrible. 3 emails, 2 1hr 45min calls ON HOLD and yet to speak to a single person. wtf is going on over there?