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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Farmington |
Login | |
| Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Charley David
(@CharleyDavid9) reported
@TDAmeritrade I have talked to them a bunch of times... quite frankly its all talking points... I am suggesting you get some high level IT pro on the job and fix it... its still not working right today... I dont get paid to do your work for you...
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Ralph
(@Rafaelthe3rd_) reported
Dont ******* over tomorrow morning. @TDAmeritrade @thinkorswim
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CapitalCheck
(@capitalcheck) reported
@PennyStalker01 @TDAmeritrade Damn they lied to me too today lol. After an hour and a half on hold.
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A man has no name
(@fac3l3ssman) reported
@TDAmeritrade You going to have a liquidity problem tomorrow ?
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rps
(@rpaulseymour) reported
@TDAmeritrade Neither of the responses help, but thanks for trying. but, after 30 min on hold, I *was* able to talk to a call center expert, and she clarified *everything* in minutes why my specific account was problematic. Main problem was nothing was communicated to me. But, problem solved!
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Stoplossking
(@stoplossking444) reported
@TDAmeritrade Surely you guys are aware of this problem
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Rick
(@NYRick_Grimes) reported
@TDAmeritrade 90 minute hold times for customer service? Is this a joke?
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Kari Maltzman
(@KariMaltzman) reported
@mateohornick @TDAmeritrade The worst!!
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Mike Drews
(@Mdrews7) reported
@TDAmeritrade @TDANetwork @RobinhoodApp not to mention you have charged me over $17,000 in commissions over the last three months for this incredible service!!!
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HonestOlivetti
(@HonestOlivetti) reported
and one last thing, thank you for maintaining 2+ hour long wait times on your phone lines. I can tell you guys prefer a hands on approach to customer service. I also enjoyed how 9/10ths of the prerecording is about Bitcoin for Boomers. @TDAmeritrade @TDAmeritrade @TDAmeritrade
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Zak Buczinsky
(@ZBuczinsky) reported
@TDAmeritrade Why can’t we log into our accounts? U have no customer service over Twitter messages, nothing over FB. Hour long wait times. I’m starting to think u are all crooks.
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Sam Sharples
(@SamSharplesMT) reported
@jablamsky @etrade I use @TDAmeritrade and they are good. No problems
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Zak Buczinsky
(@ZBuczinsky) reported
@londasg1 @TDAmeritrade Don’t use Ameritrade. They are a terrible service. I feel like I have been stolen from.
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Rick
(@NYRick_Grimes) reported
@TDAmeritrade amazing how bad your customer service is. You should change your name to optimum.
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Tivoboy
(@tivoboy) reported
@thinkorswim @TDAmeritrade at this point in your history, your application ALERTING systems are completely useless and provide ZERO NO value to a customer. I’m moving on, it was a good couple decades $SCHW
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Mike Drews
(@Mdrews7) reported
@TDAmeritrade terrible service
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Sir Huffer Pelosi Hogshead
(@HufferSir) reported
@Frodan @TDAmeritrade You can sell a stock you don't own, so you should be able to trade without your own money. Just loan, no problem! Then margin trade with that loan to double the debt. Gotta speculate to accumulate.
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Vince DeLuca R.Ph.
(@VinceDeLucaRPH) reported
from
Erlton-Ellisburg, New Jersey
@TDAmeritrade I will never use @TDAmeritrade again. Waiting over an hour for help. Thank God it’s not a trade position. Service blows
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That Guy
(@astiesan) reported
@TDAmeritrade On mobile I don’t get that. I can’t log in to mobile or desktop. Each gives a different error.
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Mike Drews
(@Mdrews7) reported
@TDAmeritrade @RobinhoodApp not to mention you have charged me over $17,000 in commissions over the last three months for this incredible service!!!
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IdLikeToBeFree
(@IdLikeToBeFree1) reported
@TDAmeritrade I got through after 45 minutes - and the person I spoke to was able to fix my issue within 90 seconds. I am thrilled it was easy to fix - just wanted to let you know the wait was rough.
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silver moon
(@slvrslvrmoon) reported
@TDAmeritrade please hire me to fix your Mobile app UI. Feels like I’m in 2003 .
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Dan Greenstein
(@dg12x) reported
@TDAmeritrade I've tried to call the 800 number several times as well and cannot get through to anyone. Please help
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Joshua Clark
(@JoshuaC10408798) reported
@TyWoosley23 @TDAmeritrade @JuanBar35281854 Problem is, they have my $500. It was taken out of my account and I cannot access it...
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TarkovskysSacrifice
(@InfiniteJeste) reported
Anyone else having trouble logging into @TDAmeritrade ? Every time I try to do so, I get an error message. It won't even recognize my identity when trying to troubleshoot. What the hell? #tdameritrade
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slicric
(@slicric53684021) reported
@TDAmeritrade @thinkorswim @CharlesSchwab Fix your damn login so I can login and get some more reps for God sake, 60min hold time is terrible!
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Kari Maltzman
(@KariMaltzman) reported
@TDAmeritrade Your website sucks so bad. I can’t even change my own phone number. Have my financial advisor email. I’m sure as hell not holding for 45 minutes
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Rick
(@NYRick_Grimes) reported
@Mdrews7 @TDAmeritrade I opened an account on Monday and already preparing to close it. Awful service.
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Matt Davis
(@mattdavismd) reported
Trying to get help from @TDAmeritrade is extraordinarily difficult. I actually drove to the branch and there’s no one even employed there?!? Then i can’t get them to pick up the phone #terminalhold in #mtpleasantsc
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Vince DeLuca R.Ph.
(@VinceDeLucaRPH) reported
from
Erlton-Ellisburg, New Jersey
@TDAmeritrade @TDBank_US customer service is horrible. I just opened an account and now can not get into it to buy stock. On the phone over an hour for help. Where’s the commerce bank service I’m use too