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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
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| Login | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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anakaoka
(@anakaoka) reported
@TDAmeritrade No chat customer support? I'll call you in an hour or so.
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MakeItRain
(@StonkstoMoon) reported
@TDAmeritrade Also, that is really outstanding customer service. I really appreciate the times that TDameritrade has helped when I have called, or like right now I didn’t even call- thank you.
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tenzin woeden
(@woeten3) reported
@TDAmeritrade can u fix your cost basis. Its a mess.
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Ernie Page
(@AngryHatter) reported
@TDAmeritrade Yes, same problem.
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khaled Hatab 🇰🇼
(@khhatab85) reported
Hello, I suffer from slow in the platform Is there anything wrong? @thinkorswim @TDAmeritrade
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Marek Zee
(@MarekZee) reported
@TheSureThing3 @Fidelity @TDAmeritrade I’ve not used Robinhood because of all the (customer service and downtime) horror stories I’ve heard over the years. I might try it just to possibly invest in Bitcoin. Do you know what their BTC fees are? Most of the regular places are ridiculously overpriced.
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Boss
(@LegendaryProdz) reported
@TDAmeritrade I already took that into consideration. Using my example, break it down for everyone here how a $6.95 fee would double my purchase price. Thanks
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Thomas *****
(@incogGuido) reported
@vladtenev going on 7 weeks still waiting for @RobinhoodApp to send my cost basis to @TDAmeritrade . Now there is a “system issue?”. Guess you guys have a lot of them to send out ?
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Gregory Atkinson
(@numberswimmer) reported
@TDAmeritrade any one else not getting service from @TDAmeritrade ? I put in a request and it’s been over a week. Nothing? Just wondering if this is Normal practice for @TDAmeritrade .
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ruben diaz
(@yoruben77) reported
@TDAmeritrade Every time I put a sell order yall fm drop the price by half and it stops by trade that’s some bad why is this happening it doesn’t happen in othere apps
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Boss
(@LegendaryProdz) reported
@TDAmeritrade You know what, I sold when the market started tanking bad a couple weeks back and recently rebought. Wow, so I was actually charged .007+/- a share then? Well, I'll take the "L" here, if only to serve as a warning for others. "The system is set up to lose."
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Mike〽️〽️〽️
(@Mikes_Charts) reported
@PrydoBert @TDAmeritrade 26.86 is where crash happened last year. It was very bullish to get back above it. We simply need to stay above it or trade is risky and would sell...
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Joseph YINGLING
(@joseph_yingling) reported
@TDAmeritrade That phone number is a waste I need a person I have no problem seeing a person at swab it’s fine but my deposit are severely down right now I need to get checks I’ve never had checks I would like to add 240 thousand not doing it by internet and be able to write one check a month
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Boss
(@LegendaryProdz) reported
@TDAmeritrade I already took that into consideration. Using my example, break it down for everyone here how a $6.95 fee would triple my purchase price. Thanks
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Joseph YINGLING
(@joseph_yingling) reported
@TDAmeritrade Ok td Ameritrade this the last talk you told me to call today Saturday cause there wasn’t a wait so I did no wait but I was told I would have call back on Monday because no one could help me on weakends great sht job who ever is in charge of td does sht job
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Guilherme F.
(@guizaofernandes) reported
@TDAmeritrade Hey. How can I contact support?
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God of Music
(@HurtsRange) reported
@TDAmeritrade No problem!! That feature would be so sick!
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Quinn
(@qwinnieTFT) reported
@TDAmeritrade I can't call you while I'm working abroad, but I have an issue. I know communication is jammed up due to market volatility. Can I email or message customer service somehow? Thank you.
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woof
(@woofcap) reported
@TDAmeritrade just a word of advice: maybe if you’re going to undergo maintenance you should restrict access to certain tabs in the mobile app (or altogether). I really don’t need a heart attack at 1am when I’m going to bed by seeing my account balance drop to a negative number
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Thought of a New Mom
(@harumical) reported
anyone having trouble logging in @TDAmeritrade
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Mike〽️〽️〽️
(@Mikes_Charts) reported
@PrydoBert @TDAmeritrade Only thing you need to know is 26.86. You want the stock above that. You see where it gapped down from there before? You don’t want that to happen again. You know it happened there so that’s your main number
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Ernie Page
(@AngryHatter) reported
@TDAmeritrade every time I try to deposit funds it returns me to the login screen? No error message, just a loop.
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Joseph Kalenze
(@JKalenze) reported
@TDAmeritrade yeah I’d say you owe me. We will see the micro deposits. Yeah you have costed me several times. You want to keep me in the game. Make the deposits worth my while. I know coinbase doesn’t short cut your speed and slow down game
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Joseph YINGLING
(@joseph_yingling) reported
@TDAmeritrade Why do you putting a phone number I don’t have time to wait a hour you have done a terrible job during the pandemic I have a decent account with you and with swab they crushed you lucky they will be taking you over soon
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Tim Thompson
(@Tim_Thompson22) reported
@TDAmeritrade @harumical It’s not, can you please fix this anytime soon, I haven’t been able to log in since last Monday on my computer or Mobile app, I changed my password as well and it won’t even let me submit my security question answer to verify my log-in
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#MSOgang Vinny
(@MSOElevator) reported
@10000Bakes Damn I’m gonna have to switch over to fidelity @TDAmeritrade has been KILLING my gains. I barely trade due to the high fees
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Joseph Kalenze
(@JKalenze) reported
@TDAmeritrade Now it looks like I will be selling my Delta stock, my very first company. This saddens me, but TD moves like a carny and street dealer. Which has its own poetry, and I bet bet fun to speak and play, but I’m a long term dude. It’s been fun. I have to say **** you
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Nick E
(@TheSureThing3) reported
@MarekZee @Fidelity @TDAmeritrade Have used for 6 years and can honestly say downtime’s have been pretty minimal if ever. I have rarely had any issues with executing or placing market orders I don’t have any crypto so I can’t personally confirm, but quick google search says crypto also commission free
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Stephen G. Buckets
(@StephenPorterJr) reported
You guys shut down buying 3/19 calls on $GME ??? Why?? @TDAmeritrade
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Santiago Pulido
(@SantiagoPulido) reported
@TDAmeritrade Over a month since I faxed my documents to TD and still no answer! Is there any way of knowing if even your team got the documents, because the fax number seems to have problems. Any help would be appreciated, it's been over a month!