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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Asher Allweiss
(@AsherAllweiss) reported
Hey @TDAmeritrade you say your customer service is so great?? I have not received an email response in 3 days, I got my account login and pin a week late, and now I cannot even login because it says it is not valid....so much for good service #crapservice #CustomerExperience
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RamFan1
(@VCURamFan1) reported
@todd_harrison Would have done same but I get my hand smacked if I day trade w/@TDAmeritrade and I'm not selling anytime soon, so I just bought from 18.50 down. Those🍅🍅🍅 are just to damn good!
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Auldon Winn
(@burnt_goose) reported
Been on hold with @TDAmeritrade for a total of 3 hours. Been trying to get a problem resolved since 8am it’s pushing 2:30 and my hold time is 33:24 so we’re still just trying to stay on the right side of the brain because the left would have thrown the phone through a window. Bye
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NovelTraders
(@NovelTraders) reported
@TDAmeritrade has the worst customer and user experience and no one can hold them accountable for losses we had to take on January 28, 2021 because of their faulty platform and lack of readiness to handle large concentrated volume. Moved my money to @WebullGlobal Let’s Go!💵
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Hacksaw Jim Thuggin
(@nerditry) reported
Boy @TDAmeritrade has some poor customer service. They don't respond to messages in their app (3 days) or here.
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Bobby Jr. 🇺🇸⚖️
(@bobbyfatz) reported
@TDAmeritrade Just sent a dm. Having trouble trading again.
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Edward Greer
(@mtnmnr77) reported
@TDAmeritrade Don't waste your time with this company. I just got hung up on after trying to find out about my accounts. Because I asked to speak to a manager I got hung up on. They don't help customers at all. Over a week trying to get someone and get hung up on when I finally get through.
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Asher Allweiss
(@AsherAllweiss) reported
Maybe I'll actually hear from @TDAmeritrade after waiting on hold for almost an hour today, not getting through to customer service, and finally getting my login and being told by the automated system it is invalid #whatajoke #tdameritrade #garbage
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Chyeeahhh
(@chyeeahhh) reported
Just got my Tax Documbers from @TDAmeritrade my Tax forms are grossly inaccurate. There’s a reported gain of 1,367,000 gain from one $ZM May put. Everything else is normal except that 1.5 million$ trade profit from a 1 out contract. Help ? #taxes #legaladvice #StockMarket
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Jed Peterson
(@JedPetersonMD) reported
@TDAmeritrade - why are your response times so much worse than other brokerage firms? Why are your responses to simple questions inadequate or simply deflections? When your customer service representatives write that it will take up to seven days shouldn’t that be accurate?
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wayne
(@y0WxL) reported
Dear lord @TDAmeritrade is the worst (besides robinhood) please just give me my money so I can use a different service
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Chris Gallego
(@cg2k_) reported
@TDAmeritrade hello what is fastest way of getting some help putting in a simple trade? I am getting an error message that says INVALID STOP LIMIT TRADE: ACTIVATION PRICE IS INVALID
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Smash the System
(@waruioji) reported
@TDAmeritrade hey, can someone please respond and help me????
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Nicholas Coulman
(@NickCoulman) reported
@TDAmeritrade I need to log into my account now but I am not able to. My only options are to send a code to phone numbers I no longer have. I keep calling the service line but no one ever answers. I need this solved today
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D4mIR
(@d4m_ir) reported
from
Chicago, Illinois
@rolandoZ20 @Hustockler @TDAmeritrade deposit my funds immediately without me waiting a week for it ,, finally a customer service that’s customer friendly,, I already want to make another million bucks with them
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hoottie hoo
(@ericjavacodo) reported
@Meep50103127 @TDAmeritrade Damn, woulda put more but i was waiting on uncleared deposits to clear. Why does it change my cost per share though instead of just charging me $6.95. Is it 6.95 every time ?cause my deposit cleared this morning.
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sreyak
(@sreyak11) reported
@TDAmeritrade please help me with my trading account, its not working!!!
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Shahul Aslam saleem
(@shahul_aslam) reported
@TDAmeritrade I want to open a brokerage account how to do that?please help me
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B-Mal
(@TheRealB_Mal) reported
from
Manhattan, New York
@TDAmeritrade that’s some bullshit you pulled not allowing me to sell $TLRY and $APHA yesterday before the crash today. YOU SAW I BOUGHT IT 2 MONTHS BEFORE REDDIT LET ME TRADE!!!!
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Steven Laudeman
(@sjlaudeman) reported
******* @TDAmeritrade , how damn long does it take to clear my deposit?? You’re costing me money i could be making on a trade. Wtf man.
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AllWalks
(@ZeusRulesAgain) reported
@RobinhoodApp nor @TDAmeritrade stops Tillray when it sells off 50% in one day... because all the shorts with big money are winning.... Even though I'm still up on MJ plays, I 100% wishing bad things to come to both CEOs and deep pocket shorts.
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Charlie Moon 🌜’s 💰 Trades Ⓜ️Ⓜ️T
(@DiscipleofTrend) reported
@IrishInvestor @TDAmeritrade Damn wtfffff
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simpleman66
(@simplemandude) reported
@BigPennyTrader @TDAmeritrade TD Ameritrade is stuck in the 80s as slow as they are, it's like they use the Pony Express or something to clear the deposits! But you could put in the same amount of money, and buy the same stock with E-Trade and get in right away.
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Jed Peterson
(@JedPetersonMD) reported
Everyone who has experienced poor service from @TDAmeritrade should submit complaints to the @FTC
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Rowzzay RipZ
(@Rowzzay1) reported
@TDAmeritrade has had my tax document ready for over a month now . @RobinhoodApp y’all need help
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UyghurPower
(@AliPowerTrade) reported
market humbled me in the last two days. coming back next week with E-Trade account. Thanks @timothysykes @TDAmeritrade needs to fix their platform. very slow, freeze on mac, can't execute on time and fav of all, not user friendly #slow #freezez #userNOTFriendly
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whodunit2018
(@whodunit2018) reported
@TDAmeritrade @TDAmeritrade Why are you not allowing trades on $EPIX? It is a NASDAQ listed stock. Not to mention wait times are 50 f'ing minutes to contact you to reach a broker. Looking as bad as Robinhood right now.
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rps
(@rpaulseymour) reported
@TDAmeritrade I cannot for the life of me figure out how to get email notifications when I get messages in the messaging center. I thought my IRA rollover was underway, and just now found an urgent message. Help? How to get emails when I get a new message center message?
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TW
(@tware77) reported
@basmuruga @NSAVTech @TDAmeritrade Because they are trying to save you from a very bad decision.
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Thats cap bruh
(@thatscapbruh) reported
@TDAmeritrade no in person or online support, call wait times of over an hour, and was just hung up on after waiting on hold. How am I supposed to trade or use any aspect of your app within the next 48 hours?