TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Trading platform (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	11 days ago
Farmington	Login	3 months ago
Nashville	Login	6 months ago
Brooklyn	Login	7 months ago
Chicago	Login	8 months ago
Klamath Falls	Website	8 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kameha (@kamehaaamehaaa) reported 7 minutes ago

  @TDAmeritrade You guys blocked me cause I asked questions about mmtlp..wtf..you sold me counterfeit shares

• 
  SpiritnNature (@SpiritnNature) reported 13 minutes ago

  @TDAmeritrade I would like to see MORE INFO, available online and especially on my cell phone MOBILE APP... 1) all WARRANTS should show: Strike price Expiration date Conversion rate, i e, 1:1, 1:5 etc Full chart HISTORY fron issue date

• 
  SC 💕 (@Giannijojo) reported 14 minutes ago

  @TDAmeritrade gawd awful customer service now merging w Schwab - my account ( zero bal) can’t be accessed - sev calls to 800# account seems locked up - no merger for me I can’t get a reasonable response - account inactive for sev years

• 
  Percy Johnson (@PercyJJ10348969) reported 17 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Percy Johnson (@PercyJJ10348969) reported 17 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Dan (@Emmonspired) reported 18 minutes ago

  @TDAmeritrade Already called, was on hold for 1 hour, i'm reporting what was told to me. I think the customer service teams need to figure out what's going on and get aligned.

• 
  Niconomics (@Niconomics1) reported 21 minutes ago

  @Selfesteem @TDAmeritrade @salmoncreek7 Td ameritrade has great customer service do you even use them

• 
  Percy Johnson (@PercyJJ10348969) reported 23 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Art E (@ArtE96899797) reported 23 minutes ago

  @TDAmeritrade are you having issues again?wth is going on?

• 
  Percy Johnson (@PercyJJ10348969) reported 25 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  VineetKhanna 🇮🇳 (@TheVineetKhanna) reported 28 minutes ago

  @TDAmeritrade @CharlesSchwab Team - Just trying to test a strategy in the simulated trading account but seems like E-mini futures is not getting updated with latest prices ? Can someone please look into this and fix it ?

• 
  Kamiburger (@MSabalburo) reported 28 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim If you had any issues, they credited my acc. So as I was unhappy it happened, I was happy with the customer service

• 
  macros trend (@MacrosTrend) reported 28 minutes ago

  @TDAmeritrade your platform is not working. Last time I checked, futures open 3PM PST on Sunday .

• 
  Daniel Bones (@danielgbones) reported 31 minutes ago

  @TDAmeritrade There are plenty of funds...its just a bad message to send when that is NOT the issue.

• 
  *** Patel (@divpatel651) reported 35 minutes ago

  @TDAmeritrade i need help getting my old accout back for some reason i cannot log into it

• 
  Percy Johnson (@PercyJJ10348969) reported 35 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Percy Johnson (@PercyJJ10348969) reported 38 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Batman_1337 (@batman_1337) reported 38 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Had similar issues, was a nightmare closing out the positions

• 
  Hector Lopez (@hlopez_) reported 41 minutes ago

  Hey @TDAmeritrade TOS is not showing positions and I had to attempt to close positions due to your issue.

• 
  James Bowman.gmi (@InflationExpert) reported 48 minutes ago

  @traderterrain @TDAmeritrade swiped a ticker out of all my trades and simulations (it still gets live quotes in the background), deleted them all. Completely shut down computer, turned it back on, as opposed to a restart, and I'm doing better now.

• 
  s (@sziehr) reported 48 minutes ago

  So hey @TDAmeritrade your site is hard down.

• 
  Just_Ace (@Trying2Ace) reported 49 minutes ago

  @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

• 
  Percy Johnson (@PercyJJ10348969) reported 50 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Sydney Shepherd (@SydneynShepherd) reported 50 minutes ago

  @TDAmeritrade @Me2Greedy1 TD Ameritrade is a joke. My husband’s account was closed due to “fraudulent activities”. When he was the one who reported it to them, they tried to say he was the one creating the fraudulent problems on his account. They closed it and he still has not received his money.

• 
  Kevern Spurlin (@kaspurlin) reported 53 minutes ago

  Oh look, the ORCC DRIP happened in my account, time to pull back in the same day. Every. Damn. Time. Suspicious? Yep. @TDAmeritrade Wtf is up with a mid-day trade?

• 
  Nordi (@roctownbadger) reported 55 minutes ago

  @untitled_no1 @thinkorswim @TDAmeritrade I’m having the same issue. Not letting me use funds from spy options sold yesterday 🥴

• 
  bukasee (@efinuwke01) reported 55 minutes ago

  @TDAmeritrade I have a new account opening with self guided account. I want to log in and fund. I need to log in. Can I get some help?

• 
  nolastevedore (@nolastevedore) reported 56 minutes ago

  @RJRCapital How many times do folks need to be burned in puts and shorts? Folks forget that cash is a way of shorting the market. Once I stopped daytrading and for the market to make sense, plus not giving fees to @citsecurities and @TDAmeritrade, my quality of life improved.

• 
  Rob Noble (@Nobl63970634Rob) reported 56 minutes ago

  @TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.

• 
  Percy Johnson (@PercyJJ10348969) reported 60 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.