Is TD Ameritrade down?
No problems detected
If you are having issues, please submit a report below.
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
-
WallStreet Engine Sludge
(@JohnnyLightnin4) reported
@RooksLeAnne @BearvsBull83 @TDAmeritrade Ya After the ordeal I went through this entire past week, I’m honestly not too upset that I couldn’t place trades (except that I’m not making a living) until I’m sure all their issues are cleared up. I’m ready to pull my money out and go elsewhere unfortunately.
-
Sam C. Mac
(@samcmac) reported
@Fidelity Follow-up: I’m out. Moving holdings next week to @TDAmeritrade, who were very helpful on the phone (after an admittedly looooong wait). I hope all the brokerages improve customer service to meet the demand of this “traffic” - create jobs! I have much less faith in @Fidelity tho.
-
Shopperzia
(@shopperzia) reported
@TDAmeritrade Adapt or its going to be a bad decision for the company. In 5-10 years td will be out if doesnt do the diligence
-
Ask Slapper
(@Ask_Slapper) reported
@TDAmeritrade @thinkorswim new business model - Let me take 30 seconds to make sure we want to sell this to you at this price because we might want them for our MM if alot of people are buying, we make our customers chase... smfh terrible rigged routing against retail traders now
-
HWZ Investments
(@HwzStock) reported
Get off Robinhood and switch brokers. I use @TDAmeritrade and am not going to plug you with a WeBull link. If you’re own Robinhood you get worse executions, limited trading hours, and awful charts/tools. Use a broker who allows you to trade at the best of your ability.
-
Christina Dimase
(@ChristinaDimase) reported
@TDAmeritrade waits have been over an hour for more than a week? Terrible. How many hours do I have to wait?
-
Sara Pimental
(@SaraPimental) reported
@TDAmeritrade terrible customer service. Wait times are 2+ hours on hold. Been working on resolving an error they made with my retirement account for 3 weeks now and no resolution. Regret rolling over my accounts with them and will be looking for alternate custodian. awful.
-
secret name
(@dbfssecret) reported
@mrhappiesings @TDAmeritrade stupid...just plain stupid....BLOCKED.
-
Valen
(@Gamer_Valen420) reported
@TDAmeritrade So I started an account last month, finally got my PIN last week but still haven't received my account number to make a login. Should I be expecting this in the mail as well? How long does it usually take? It has been like 3 weeks...
-
Sir Baller
(@Sir_Baller) reported
@TDAmeritrade can you please tell me why I am unable to sell covered call contracts on GME? You can lock our shares so we cannot sell until expiration date but please allow us to use our purchased property without restrictions meant to crash the price of the stock
-
Mowu
(@PyramidSports3) reported
@larry_kudlow Former Director of the United States National Economic Council said the way to fix the two day settlement problem with trading apps like @RobinhoodApp @TDAmeritrade is to "move to the blockchain"💲 its only a matter of time b4 it creates a new global infrastructure!
-
Rob R
(@beastlyginger27) reported
@TDAmeritrade what’s up with the random exercise of options on your accounts? Currently unable to trade because of this issue
-
jdrushphoto
(@jdrushphoto) reported
@TDAmeritrade your customer service is horrible! 2 hour hold times
-
jmomoney
(@jmomoney2) reported
@TDAmeritrade how is it that 6 business days later you can’t clear a damn deposit. It’s 2021 for f***s sake!
-
Jon Aguiar
(@JonAguiar) reported
Robinhood is getting targeted with this "risk management" issue related to options and margin but @TDAmeritrade let me get a huge margin account and sell naked calls by taking a laughable open book test.
-
blank
(@iAMNOTFKNAROUND) reported
**** this weasel @vladtenev. Let’s also not forget, @TDAmeritrade, @WebullGlobal, and all other brokers that halted trades on numerous tickers last month.
-
K
(@Overlord_Potato) reported
@TDAmeritrade how long till you are going to increase your damn capacity? My trades and alerts are lagging anywhere from a tens of seconds to minutes EVERYDAY. THE $GME episode is over..volume hasn't been that high either...
-
MajorGeeks
(@majorgeeks) reported
@RobinhoodApp You also don't answer your customers? So, what's left? Gone to @TDAmeritrade . I asked to reopen my account and was ignored. Unless customer service takes 2 weeks, which is unacceptable.
-
Don Mangen
(@dlm_3) reported
@TDAmeritrade is probably leading the industry in horrible customer service. At least your number 1 in something
-
August Church
(@RilleyAndrew) reported
@TDAmeritrade It’s always over an hour and a half wait when I call...what kind of joke is this customer service
-
Anshu Jain
(@anshunjain) reported
@4C4yourself @TDAmeritrade I have had same issue. Sand they are still trying hard to undo it but it's a travesty how slow they have been in fixing it and the zero communication from there end. I got through to support with help of my advisor and got confirmation of the screw up
-
Wall Street | AM 🌐
(@WallStreetAM) reported
@MarketRebels Too bad @TDAmeritrade made $GME Hard To Borrow
-
$kyBlue
(@SkyBlueTrader) reported
Anyone else having issues buying $NSAV ON @TDAmeritrade? I could have made ton of money.. sucks
-
Peter Holmes
(@tweeterholmes) reported
@TDAmeritrade The day gain columns are not populating in my iOS app dashboard table. Known issue? Been like that for a few days
-
Dan
(@BullishDanny) reported
@TDAmeritrade One rep told me she saw the problem told me it would be resolved EOD Tuesday. Called Wednesday morning and the rep told me the previous rep didn’t know what she was talking about, exact words and that there was no problem. Than tried to lie and tell
-
jatroster
(@jatroster) reported
@TDAmeritrade Seriously when are you gonna fix my portfolio errors since last Friday? It’s making my account not tradable at all! Seriously considering closing my TD account now! Called 7 times waiting for some idiots to fix it by running batch? All of you should get fired!
-
WallStreet Engine Sludge
(@JohnnyLightnin4) reported
@RooksLeAnne @BearvsBull83 @TDAmeritrade Ya I’m in the same boat. I got affected by their glitch that occurred last Friday, then today finally it looked like all my balances were finally fixed but I tried to place an order and it says my ‘account not allowed to buy equities’.
-
Ryan
(@RyanFromWV) reported
I’ve been on hold for 90 minutes to ask a question. @TDAmeritrade is that good customer service? BTW. When it hit 90 minutes exactly with 0 secs it finally connected me to an agent. That’s really fishy to me. Are you building in a wait time intentionally? Please respond.
-
$kyBlue
(@SkyBlueTrader) reported
@TDAmeritrade @shutupeddy WTF is DTC Chill?? If not @TDAmeritrade controlling this, and it is all platforms, how the heck this stock rose over 70%? Who is buying them??
-
mary pat
(@mpzhjf) reported
@AngelaRitter01 re: @TDAmeritrade same issues, now apparently resolved with no explanation. 1.5M neg balance for 5 days. Emailed, called etc etc. Thinking, possibly naively, that #FINRA or #SEC might have jurisdiction? Don't think this should be let go. Thoughts?