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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Casablanca
(@CasablancaCRE) reported
@TDAmeritrade There is no way to speak with someone in your customer service line. I have tried at different times of the day and they wait is always for than 45 minutes. You have to fix that as soon as possible.
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Jim Merchant
(@JMerchant01) reported
@tdameritrade It would be great if your app didn't regularly stop working rught before the market opens. Fix your servers!
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Zac
(@climbingtiger) reported
@TDAmeritrade you rank with ROBIN HOOD for customer service! Ive called three times to change a simple cell phone #, and have not gotten through after a total of 3 hours on HOLD. WTF are yall doing? HIRE SOME PEOPLE or LOSE MY BUSINESS!
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SD
(@byds0) reported
@TDAmeritrade Your customer service is not helping with Tax forms. Who can help here?
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Joe
(@joebullish) reported
I'm waiting for @TDAmeritrade to deposit money into my account so I can confirm my bank account with them, but I guess they are sending it via horse and buggy to my bank. Why are banks so slow? Money leaves my account at the speed of light but arrives at the speed of a sloth.
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Adam Henderson
(@adamhe_sea) reported
Hey @TDAmeritrade and @TDAmeritradePR - can you help me out with your support team? I've been asking for help since February 10th; so far I've sent SEVEN messages and a week ago I sent a screenshot with giant red arrows because your support team's reading comprehension is.. 1/
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Zachary Willow
(@timeisconstant) reported
@TDAmeritrade I’m a small developer trying to get into algo trading. I noticed your volatility is always 29 for all stocks. I google this problem, it’s been like this for more than a year? When are you going to address this?
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Nick Entwisle
(@n_entwisle) reported
@TDAmeritrade @GrantTRoosevelt Also good customer service 👍
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Alex Kassebaum
(@01stocksavage) reported
@h3rro14 @StockRanks Yeah what in ******** is going on the professionals at @TDAmeritrade werent able to give me a solid answer either after I waited for an hour to speak to someone.
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Jesse Joseph Knox
(@JesseJosephKnox) reported
@TDAmeritrade, I bought 500 shares of a name yesterday for $18.4400 per, but you are showing my basis as $19.6628. I did not avg. in; I made one purchase. It shows this incorrect buy info. on every interface I have for you, including @thinkorswim. This is not okay—please help. 🆘
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ANALysis
(@UHAccountant) reported
@GrantTRoosevelt @KjetillStjerne @TDAmeritrade Damn lol
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Andrew Riley
(@_happyKC) reported
Thank you @TDAmeritrade for your app/webpage not working at all and allowing my login so I couldn't sell before the crash. Really appreciate it.
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Drift_Buster_Bison
(@BisonDrift) reported
@TDAmeritrade fills have been awful .... perfectly liquid positions taking hundreds in slippage. Joke
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tommy
(@Tommycalderon4) reported
@TDAmeritrade yall are *** and shady when it came to that GME dip and you guys wouldn’t let me sell it. And the fill asking price was there and I went less... I have it all recorded. Fix this or I’m switching to webull and telling my group also.
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Hard Money [ BTC LTC ETH #crypto ]
(@hardmoneynow) reported
@FXCKWALLST @TDAmeritrade Not at all. Would do itvright now all day. Volatility trade. The option value will go down regardless of what happens as Volatility stabilizes
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Robbo
(@Robbo15_) reported
@TDAmeritrade Man **** that i was told i could get it shipped overnight and then come to find out yall didn't even process the damn paperwork
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Divyajot Sandhu
(@DivyajotSandhu) reported
@TDAmeritrade I keep getting the "Custom must have Number 2" error when i try to write a Covered Call
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StockRanks
(@StockRanks) reported
@01stocksavage @h3rro14 @TDAmeritrade While I am frustrated, TDAM, Chick-fil-a & Disney have been 3 places where I have always gotten excellent customer service. Strike 3 is when I start to right companies off.
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Edward Levy
(@mahopaced) reported
Hey @TDAmeritrade, you guys need to fix your tax reporting! You shouldn’t be reporting wash sales on completely closed out positions, pretty basic concept that evidently is beyond your reporting abilities! If no position then nothing to add loss back to!!
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Alex Casablanca
(@CasablancaCRE) reported
@TDAmeritrade What is happening with your customer service line?? The wait is more than 50 minutes all the time. I was about 1 hour yesterday on the line and no one picked up the phone.
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Reverend Lickem' Low 🇭🇹
(@rubano5428) reported
Ay @TDAmeritrade. Why y'all not letting me take my money out or login into my account? Yall playing with my money and ion like that.
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P
(@MonkHatesV2) reported
@B_REInvest @TDAmeritrade ****😭
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Grant Roosevelt
(@GrantTRoosevelt) reported
@KjetillStjerne I set a stop limit order for $GME on @TDAmeritrade at $290 and it never sold. WTF!
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✨𝓪𝓵𝓲𝓼𝓪✨
(@alibeexo) reported
just letting everyone know not to use @TDAmeritrade their servers are literally down every single day. they’ll make you sit on the phone for 2 hours to tell you there’s nothing they can do. giant ******* joke of a company.
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SD
(@byds0) reported
@TDAmeritrade Can someone in Customer Support look into the account and generate the correct Tax document for year 2020 ? Thanks
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Daniel Sermersheim
(@DLSermersheim) reported
Thank you @TDAmeritrade for fixing your app so anything up shows green and down red. The whole has to move $0.05 to get a color was ludicrous.
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Darth Mf Vader
(@WallstreetTaker) reported
@TDAmeritrade my ******* limit didn’t fill wtf . U guys are a ridiculous I have 100s of trades recorded not getting filled . And stops getting filled lower by a big spread when there isn’t a spread .
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Carto
(@Game_Dev_Carto) reported
@crunchbruh I tried but @TDAmeritrade decided to lock my account and their hold times are astronomical....super rad support....
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نَدّيم
(@neddm1) reported
@TDAmeritrade hello i have a problem in my account that i can't fix i need to talk to someone ASAP please
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Whitney Rawls
(@wrawlsfl) reported
@TradeSniperSara @TDAmeritrade Seems tech support for even the larger brokerage firms has taken a down turn. TDA and Fidelity have both gotten worse.