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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (60%)
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Website (40%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Login | ||
| Login | ||
| Website | ||
| Website | ||
| Trading platform |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Jerrod Hill
(@JerrodHill6) reported
They did not say what stock was to blame, I only found that out after calling @TDAmeritrade support, who said they would refund me the $38 in two business days. I will call back tomorrow to find out what happened to my 3 shares, which should at least be 1 share now, worth $4.60.
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Suggs
(@Real_GSuggs) reported
@Fisher_Trades @Docstrnge @TDAmeritrade Better question.. why you selling at support that’s been there for months?
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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SensiiNips_
(@jo19397425) reported
@TDAmeritrade - My $MMTLP complaint: 1. Unlawful restraint on trade 2. Naked short selling 3. Negligence and duty of care 4. Trade misrepresentation 5. Fraud/Deception on intent to deliver 6.@SEC 203b FTD 7.SEC 204 COR 8. Breach of contract 9. @FINRA Conflict of interest
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Cognitiv junky
(@Cognitivjunky) reported
@TDAmeritrade Once again you are behind the rest of the world in updating a ticker change. HTF do you stay in business? AVYAQ look it up and fix it.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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traderhc
(@traderhc) reported
@TDAmeritrade think or swim down? App not working
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Selena Victoria™
(@SelenaVictoria) reported
@TDAmeritrade You need to fix your platforms, including your mobile app. They are all faulty and mess up at the worst times.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Rob Shaw
(@RHS10588) reported
@TDAmeritrade @CharlesSchwab @thinkorswim WHO CARES! FIX THE BUGS ON THE WEBSITE FIRST !
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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mandjstins
(@mandjstins) reported
@TDAmeritrade Why does it take till the afternoon or even the next day to receive my dividends in my stock account? BTW my @Fidelity account has the dividend even before market opens. And don’t say call us because I’ve called numerous times to complain and get told same thing
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Champthinks
(@Champthinks2) reported
@TDAmeritrade @CharlesSchwab Have yet to receive my 1099 for 2022 . It's now 2/15/2023 . Was under the impression that brokerages were required to mail them out by Jan 31 ? Called customer service who indicated it might be a few more days. Was I misinformed regarding the Jan 31 send out date ?
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Douglas Verity
(@verity_douglas) reported
@TDAmeritrade @CharlesSchwab @thinkorswim Native M1-M2 support for Apple Silicon soon?
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Jen Cameron
(@jen_cam) reported
@TDAmeritrade Ok. When I try to recover my login information it says it doesn’t find my SSN or my account number. But I just received an email to get my tax information
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WallSt Ponzi
(@Jason_Sanders81) reported
@TDAmeritrade @Wall_Street_911 If they were real you would have executed the S1 as directed instead you make identifiers that clearly indicate fraudulent transactions whereas none of our trades have settled because we sold #COUNTERFEITSHARES. It’s your job to fix it create a grey market for shorts to exit!
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Mike E
(@LongT3rmGains) reported
@TDAmeritrade my Ameritrade app and thinkorswim app are moving extremely slow on my phone. My internet is perfectly fine. Is this an ongoing issue?
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Jerrod Hill
(@JerrodHill6) reported
I joined @TDAmeritrade for a crash course in stocks. They claim no hidden fees, so I put in $100, bought some cheap stocks, including 3 shares of DGLY for $0.68. DGLY then did something called a "reverse split", my three shares disappeared, and I got hit with a whooping $38 fee!
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Rioyaker
(@rioyaker) reported
@TDAmeritrade I have. Several times for more than two years. They know the problem. Nothing has been done about it. They say it's an issue with the data provider.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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💪 Rome 🍕
(@The_Real_Rome2) reported
@ChaseMacTrades @smoovedude85 Plus contract commissions are 1/6 of TD. @TDAmeritrade only took me down from 65 cents to 60 last week so I said get ****** and opened Webull myself
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Jon Anderson
(@JonAnde55) reported
Why am I so bad for my good sovereign of @TDAmeritrade? @averyhatestwt