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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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CoCo’s Portfolio and Risk Management
(@CoCoAndPebble) reported
@TDAmeritrade I do not like the lack of transparency and misinformation. Its likely my $RKT shares were borrowed away without my knowledge to meet certain issues TD has. But preventing me from managing my portfolio, without clear message in the app is unethical if not illegal.
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Steve M. Albers
(@SteveAlbersPage) reported
@TDAmeritrade @PinkflipperPink What is your Comminication plan on this issue? If you don’t have one, suggest you get one on place or get ready for A block on CNBC and Fox Business tomorrow morning. #WTF
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Jalyn Jarrett
(@JayJarrett12) reported
@TDAmeritrade I bought shares of a stock yesterday at a certain price point, this morning when I woke up the cost point is way more than what I purchased the shares for, is this a glitch?
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teddy
(@teddy56921289) reported
@TDAmeritrade can I get help?
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Sappho's Revenge
(@AGraceMorgan63) reported
$NSAV **** @TDAmeritrade I can't buy it.
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#newmagaparty the gop has failed us!
(@heavenlydenim11) reported
@TDAmeritrade Need help with account startup. I’m unable to fund my account. I am unable to get help from calling or emailing. Where is everyone???
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cashbino
(@cashbinoo) reported
Wow. @TDAmeritrade has not let me buy any $HAACW all morning Wtf is going on. I’m losing money. Figure this out
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Management
(@NumberVsAmount) reported
@TDAmeritrade can’t get you app to register my log in. Have had no problems for a year until tonight. Tried deleting app and downloading it back. Turning phone on and off multiple times. Logging out of app. What gives?
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Rory Thompson
(@ragerory) reported
@TDAmeritrade so has there been any updates on these login issues everyone is experiencing? I would think this would be mission critical for your dev team seeing how it’s been going on for a long time...
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Roscoe
(@illaTheNone) reported
@TDAmeritrade @anthonyjsweet Will be very disappointed if this isn’t resolved by market. Would hate a “robbing the hood” type issue .
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Pierre Tamisier
(@PierreTamisier) reported
WTF @TDAmeritrade - I cannot send you online messages right now? +1h wait time on the phone to talk to a rep. "The system is temporarily unavailable, please try your request again later." You are becoming as bad as @RobinhoodApp and @Betterment
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CoCo’s Portfolio and Risk Management
(@CoCoAndPebble) reported
@TDAmeritrade I just called this #. The wait time is 30 minutes. Is there a direct line for specific issues rather than this generic number. I plan to move 3 TD accounts to another brokerage if there’s no solution, today was terrible to realize I have no control over the shares I own
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DM
(@stoxnopps) reported
@TDAmeritrade iOS app is awful
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Matthew Kurtz
(@MatthewKurtz11) reported
@TDAmeritrade Need customer service now. Every time I call and type in my account number, the call drops
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Daikonking83
(@P_MackD) reported
@TDAmeritrade any idea why I can't login to my account?
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CoCo’s Portfolio and Risk Management
(@CoCoAndPebble) reported
@TDAmeritrade Can you at least state as such in the message when it simply said no naked options are allowed where as a simple message like please call broker will do? I missed my window and the error message wasn’t even correctly describing my action.
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Julie Ratch
(@JulieStefan6) reported
Anyone else having trouble logging into @TDAmeritrade?
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Hotdog Magician
(@Ozerton) reported
@TDAmeritrade you nerds. Instead of email support I have to do this. I havent been able to log into my account for several days for no reason other than "try again". <3 OZ
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Zainab A.
(@ZazaReviews) reported
@TDAmeritrade hi! I’ve been struggling with your customer service ! No replies to emails or messages
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GC WV
(@GCWV4) reported
@TDAmeritrade I’ve tried that multiple times for the last two months. Please fix it.
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AlinSLive 📊🏡
(@AngryPilotAlinS) reported
Sorry Vlad. @RobinhoodApp you guys rock but I’m gonna agree with that Congress member. My phone is constantly buzzing telling me a stock is up or down or doing something. Yes, stocks move. This isn’t what I need. I didn’t set those alerts. @TDAmeritrade Doesn’t flood me. 1/2
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M.I. 🖖
(@IownthisMatthew) reported
@TDAmeritrade Ok. I didn't request and question or made any comments. So, random emails about something? And your app not working at the moment. Not fun.
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Easy Trader
(@EasyTrader3) reported
Off to a bad start. Took a $200 loss on $AESE. Was going to take $GNUS through 1.91 but @TDAmeritrade decided to freeze at the trigger point. Trade would have been a huge win so that’s cool.
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🦒 Funny 🤣 Giraffe 🦒
(@LaughingGiraffy) reported
@TDAmeritrade Just hope no one needs customer service support. The attention to detail with this department is at level ZERO!
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🍎NYC Apple
(@RottenClinton1) reported
@TDAmeritrade #ameritrade is your site down??? Can’t login....
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Daikonking83
(@P_MackD) reported
@TDAmeritrade what the ****? Bad timing
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thc_samuel
(@ThcSamuel) reported
@TDAmeritrade is the app experiencing issues? I am unable to login to my account.
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ShowtimeJR
(@EIEIUHOH1) reported
@TDAmeritrade is there a way to get help logging into my account without waiting on the phone for 50 minutes?
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OptionsKing23
(@OptionsKing23) reported
@TDAmeritrade why ******** would you sell my shares at lod!!!???? $clov animals
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Domainophile
(@domainophile) reported
@TDAmeritrade @CharlesSchwab If I get a fill it's because the price rips higher. I don't recall ever getting filled otherwise, this is stupid, and I'm reconsidering no commission trading. This is abysmal. Always last in line.