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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Alejandro Hernández
(@nitr0usmx) reported
What a pain in the *** @thinkorswim desktop app. Super slow platform... As usual! #thinkorswim @TDAmeritrade
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Trevor A. Langton II
(@TrevorALangtonI) reported
@TDAmeritrade why can't we buy HCMC it says not enough funds when there is plenty.. I've seen alot of redit posts with the same problem with OTC stocks.
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Dikfacemcgee
(@dikfacemcgee) reported
@TDAmeritrade just curious y nobody “mitigated risk” for me??? Mitigated risk is the bullshit answer i got when i asked why a trading platform was shut down to protect a billion dollar hedge fund when gamestop was raging. Youre a ******* fraud i feel like i was ROBBED
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shiba
(@winning177) reported
@TDAmeritrade Don’t do it if you can help it.
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GRAND HUNTER OF THE ANGELIC ORDER (REPTOID HUNTER)
(@HuntsGabriel) reported
@GiJoeValdez @TDAmeritrade @Fidelity That's why I chose Fidelity. The problem is that we are having it go to Citadel. They are the problem.
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J. Rocha
(@jrochabeats) reported
@TDAmeritrade @JoeDTrader It's like you guys are conflating $NSAV being a non-DTC security with there being a chill. Various people have reached out to DTC, NSAV and the transfer agent directly and they are all saying the issue is on your end. CONTACT THE DTC. Get this cleared up. It's unacceptable.
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Mr. Skeptical
(@momgdc) reported
Thank you @TDAmeritrade for clearing funds within 24 hours. It helped with filling and having funds available for IRS check clearance 🙏. Usually ACH takes more than 48 hrs and there is wait time for trade to settle. Awesome customer care!
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Tamoti
(@Tamoti8) reported
@TDAmeritrade ATTENTION! We are following TD Ameritrade advice. I'll let all of you know if they helped us. It's my friend's life savings that's being wiped away by WRONG ADVICE BY TD AMERITRADE CUSTOMER SERVICE STAFF! I don't want this to happen to any of you. We are on phone.
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Dalia La Pantera
(@DaliaLaPantera) reported
@TDAmeritrade I keep getting this error “Log-in request timed out. Please try again” it won’t let me sign in!
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Tamoti
(@Tamoti8) reported
@TDAmeritrade Please I request a TD Ameritrade higher official to help my associate with the huge financial loss he has faced due to wrong advice given by TD. We are not asking for money back we are requesting HELP & ADVICE.
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Tristan
(@Humps4phrey) reported
@TDAmeritrade @JoeDTrader This is not true. I have verified with both DTC as well as NSAV. TD needs to have this issue resolved on their end.
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the florida photographer
(@jmpjmp2323) reported
@TDAmeritrade @JoeDTrader It’s too bad TD can’t do 5 minutes worth of research to see you guys are wrong and only pissing off your clientele as well as future potential clients. Not a very smart move on your part @TDAmeritrade
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BW Capital
(@BWcapital_) reported
Anyone else having issues with @thinkorswim alerts not triggering at all? All day long had prices blow through and alerts are still sitting here even now with price below. @TDAmeritrade
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Martin Niemoller
(@MartinNiemolle2) reported
@KeriKillam @TDAmeritrade Updating accounts immediately, in my experience, has been a chronic problem @TDAmeritrade. Honestly, it sometimes makes me nervous when there is an issue that I NEVER experience at other institutions. There's no excuse for it.
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Tamoti
(@Tamoti8) reported
@TDAmeritrade TD Ameritrade refuses to let us know who to contact and sort out a serious financial issues. It can happen to any of you. The only response I get from them is call 800-669-3900. Their customer service team repeatedly gives wrong advice.!
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George
(@George63776719) reported
@TDAmeritrade they have had since 1981 to avoid taxes it why they are so rich now, No its time they pay and pay a lot, if i had my way all the rich would be eating behind the worst restaurants out of the trash can, TREAT THE RICH AND THE CORPORATIONS LIKE THEY TREAT US , AS CATTLE
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steve filliez
(@SteveFilliez) reported
@TDAmeritrade need to fix STEM be opening price
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To **** a Nation
(@topimpanation) reported
I’ve lost confidence in your service @TDAmeritrade. I followed an instruction and the EXACT SAME THING HAPPENED. Now when I place an order, I have no idea if it will trade or continue losing money & you will just blame me for not doing what you instructed me to do the last time.
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.m.m
(@freshraj90) reported
@TDAmeritrade I'm trying to open a Roth IRA account with you. I worked and paid taxes in the US but I'm currently abroad. Can you help me out?
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To **** a Nation
(@topimpanation) reported
1. T.D. Ameritrade is shady. I placed a @TDAmeritrade order a while ago & it didn’t execute. I called to complain & they said It was because I didn’t select “market.” Last night I placed an order making sure to select market & they tell me today I should have selected “limit.”
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Tamoti
(@Tamoti8) reported
@TDAmeritrade ATTENTION ALL! TD AMERITRADE SUPERVISOR MELISSA REEL she has no desire helping customers. My associate took a hit of $180,000 because of TD wrong advice. Supervisor offered help by saying she can sell my associate's stocks!!
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haywood jablowme3
(@HJablowme3) reported
@TDAmeritrade What’s the deal with the mobile login on the app? Every single time I put in the correct username/password it says “login failed” and I have to re enter it before logging in. No big deal, just very annoying and been an issue for months.
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Necromonetary
(@necromonetary) reported
@KeriKillam @TDAmeritrade Unfortunately RH charges the fee, some portals reimburse you the 75 I think webull does. But RH will take it from your cash account or liquidate you seems crazy not to just take it from your bank but I'm assuming thats due to the deactivation. I assure u TD is not the issue 💯.
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Tamoti
(@Tamoti8) reported
@TDAmeritrade Hi Chris. We followed your advice. The Supervisor ftom TD Ameritrade Melissa Reel had no desire to help my associate. So what's the next step now?
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Tamoti
(@Tamoti8) reported
@TDAmeritrade @TDANetwork WRONG CUSTOMER SERVICE GUIDANCE!! Because of your unprofessional and braindead team member from TD Ameritrade, who very confidently advised on margin that can be borrowed from Tesla stock, a close associate of mine is financially hurting!! Any Advice?
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Tamoti
(@Tamoti8) reported
@TDAmeritrade because of TD Ameritrade's wrong customer support repeatedly my associate's cash account went from $230,000 to $80,000 as he got leveraged. And TD Ameritrade refuses to share with me the person who my associate can contact. They just said call 800-669-3900
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Stevie B. Trippin
(@TrippinTendies) reported
@TDAmeritrade fix your active trader so it doesn’t reset to ******* default after every trade and after every time you adjust a chart. So annoying
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Tamoti
(@Tamoti8) reported
@TDAmeritrade Supervisor didn't help. What is your next advice to me?
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Martin Niemoller
(@MartinNiemolle2) reported
@TDAmeritrade @TDAmeritradePR @CharlesSchwab You do a poor job updating accounts immediately. Also, I don't use the debit card often, but half the time that I try to, there's a problem on your end. Somehow, ETrade is able to update accurately and IMMEDIATELY. You need to be accurate and reliable.
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Tamoti
(@Tamoti8) reported
@TDAmeritrade What's your name? Who are you? As it's critical,its a serious issue. Because of the wrong advice from TD Ameritrade, my associate's cash account went from $230,000 to $80,000 as he got leveraged. You do realize this can ruin someone financially!