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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Big D
(@BigD_TVF) reported
Considering the likelihood of a bounce back in the underlying $NFLX price, I'd expect that when it's all said and done, the error in the @TDAmeritrade app is going to cost me somewhere in the neighborhood of $20k. For an order I never placed, and never appeared in my open orders.
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ItHappensinAlabama
(@ItsAlabama) reported
We've (3 family members) have yet to get our email,supposed to be dated Jan. 18 from #AMC to collect our NFT. We have accounts with @TDAmeritrade I've emailed @AMCTheatres Investor Relations but have not received a call. Can anyone help? @CEOAdam been #holding since May.
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LondoMollari
(@procol_2) reported
@MayWatchTooMuch @TDAmeritrade @Benzinga The man was slow , and totally ignored all the bad callouts he made. He's **** something late up 20% , and it would crash. He never said anything about it again . He Thought if he ignored it we would not notice the scam. lol good riddance !
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Reddoggfogg
(@reddoggfogg) reported
@TDAmeritrade Perhaps #Schwab gives a hoot what #TDAmeritrade chat support is doing to their clients.
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JZ
(@Just_Tweeting_Z) reported
@R2DayTrades @thinkorswim @TDAmeritrade Been down since opening bell… doesn’t login; trying to select an account crashes the app on IOS
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Chuck
(@Chuck_artist) reported
@Chase wow! Customer service denied my request to refund my monies even though @WholeFoods approved. Chase customer service is the worst. Time to open an @TDAmeritrade account.
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Big D
(@BigD_TVF) reported
When I called @TDAmeritrade support today to ask how it could have happened, the response I got was basically "you should have cancelled the order". Which is impossible, because I never knew it was open. Because the app never showed it as open.
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StockTrader17
(@BadFintwit) reported
@BigD_TVF @TDAmeritrade the same thing happened to me! i clicked ‘sell’ back when $amc was at $10 because it said my cost basis was $34 so I assumed I was locking in a huge gain! stupid hedge funds
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MrWhiskeyTrades
(@whiskeytrades) reported
@pauvro @TDAmeritrade Yup. Was not really impressed with their attitude at all. Would’ve more polite if they had just said “**** you” to my face. Clearly they just don’t give a ****.
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Big D
(@BigD_TVF) reported
So, my @TDAmeritrade application apparently glitched last week, and placed a sell order I never wanted. It never showed in my open orders, but this morning it executed at market open. So far, that "glitch" has cost me $1500 and counting.
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MrWhiskeyTrades
(@whiskeytrades) reported
@TDAmeritrade Things went exactly how I thought they would. Pretty sad that your margin team claims they don’t have enough time to warn us about margin calls, but have enough time to make bad trades. Also, in a very liquid option, how can you say that a market sell is a bad idea at EOD ITM?
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SpacTraderInTraining
(@SpacTraderInTra) reported
Just deposited 30k into webull, **** trading options with @TDAmeritrade, that .60 cent fee each way is bullshit You can get it lowered but have to deposit more cash to get it, like a few hundred K
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Jay Gert
(@the1Gert) reported
Be careful using stop loss orders with @etrade, it will tigger on the BID; which on illiquid stocks could be substantially different from the last trade price. Both @Fidelity and @TDAmeritrade set the trigger as the last trade price which is less likely to result a bad execution
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Music lover✡️
(@EffWebsite) reported
@TDAmeritrade need help. $GOOGL is only giving me “info” & you sent me an UNOPENABLE PDF about this problem! 422852447 PH.pdf is UNOPENABLE!
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MrWhiskeyTrades
(@whiskeytrades) reported
According to the margin guy I spoke to, there is enough time for them to make a bad trade, but not enough time to look and see if I am logged in and monitoring my account at the EOD on 0dte options. Way to **** over the retail trader @TDAmeritrade
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Reddoggfogg
(@reddoggfogg) reported
@TDAmeritrade The level of spite from chat support is unparalleled. Multiple times in two days they forced closed multiple instances on multiple computers even after my objecting the first time they did this. They never ask, never tell you just do it on while trading.
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RajivS
(@best2009a) reported
@TDAmeritrade Thanks wa quick update. I have one more issue with the platform. I am using 2 screens. I cannot move think or swim platform to the second screen. Is there a switch somewhere
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Big D
(@BigD_TVF) reported
So, yeah - not having a great day so far. Might be time to start looking at accounts with @RobinhoodApp or @WebullGlobal for my self-managed trading needs. This isn't the first time an error or a delay in the @TDAmeritrade app has cost me money.
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Harald Jepsen
(@HaraldJepsen1) reported
Their support team is not clearly educated about Trust accounts and trustees. This is the same with @TDAmeritrade
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Reddoggfogg
(@reddoggfogg) reported
@TDAmeritrade The level of spite from chat support is unparalleled. Multiple times in two days they forced closed multiple instances on multiple computers even after my objecting the first time they did this. They never ask, never tell you just do it on while trading.
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📈$Alfa$📉
(@CapDefender) reported
@Tgarcia015 @SpacTraderInTra @TDAmeritrade How many contracts on avg are you trading in a month? I tried to get mine lowered and got nowhere. I'm about to leave TD/TOS. Active Trader ladder is slow af
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MrWhiskeyTrades
(@whiskeytrades) reported
For those are interested- no @TDAmeritrade did not care that they made an objectively bad trade, and even acknowledged that the premium for my 187.5 $BA calls was going up when they sold the option anyways. Can’t even say they were particularly polite.
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Treebottom82
(@treebottom82) reported
@Chefedogg @POTATO_INMYASS I kept asking @TDAmeritrade what they reported to FINRA regarding $AMC shares loaned out for shorting….they never answered…but instead decided to terminate my account….gave me 30 days to transfer or they would sell all my shares and send me check….just for asking…
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martin jr
(@juniorynadamas) reported
@TDAmeritrade Hi, I’m getting in touch by email with Td Ameritrade but since Friday afternoon I’m not getting any response. Does email support team work on weekends?
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Attichris
(@Attichris415) reported
@whiskeytrades @TDAmeritrade They don’t give a ****. Good luck.
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BidLow
(@Bid_Low_) reported
@SpacTraderInTra @TDAmeritrade But you had no problem paying the 6.95 for otc commission?? Times are rough
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Civilized Savage aka Elon Musky 📭
(@WillieBangg) reported
@Esosa_CA_Films @CashApp @TDAmeritrade My bad, I conjured up some Python boy accounts. GitHub has a Python program that is cut and paste and you can make a robot Twitter account, they spam off word search (c ash app or b itcoin) break up the words to hide from them.
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TheAssetAddict
(@AssetAddict_) reported
@SpacTraderInTra @TDAmeritrade Switched to WeBull at the beginning of this year for this exact reason. I forget which it was exactly, maybe $LCID, had several hundred contracts and the fees took away damn near half of my profit
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RickyJarret18
(@C0LEio) reported
Hey y'all @TDAmeritrade do y'all know the default date in the deposit form of your app is broken and it's not throwing error messages correctly?! Just FYI, sick of this bullshit, trying to buy the dip and now I gotta wait longer bc you can't seem to maintain the bare min 🫣🤑😳🤦
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A fatal exception has occurred....
(@theplaterogue) reported
@TDAmeritrade You guys having website issues? Im getting half rendered menus, javascript void(0) buttons everywhere and general lack of function.