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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Whaley
(@Whaleyville5) reported
I will be the first to admit I don’t know much about stocks, but I jumped in on $AMC on Friday. Can someone explain to me what the margin restrictions means with @TDAmeritrade ? Will i be able to sell when i want to? Thanks for any help
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The Emperor
(@HooningOn2020) reported
@TDAmeritrade Because I took it up tailpipe and bought at $19 for 100 you will overlook that I did hit at $13 and you guys messed up. I got that confirmation days later too. If you are suggesting that calling would help me possible get the $600 difference in profit then I’ll gladly retract.
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AdnansArk
(@AdnansArk) reported
This is getting super annoying. 4am EST strikes and the apps and platforms have begun to slow down @TDAmeritrade . You really need to get this issue fixed!! .. this will happen all the way until 11am EST and then everything will go back to normal trading.
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Warren Hurt
(@MrHurt2u) reported
@TDAmeritrade Your firm suspended trading on GME. Tells me everything I need to know. Every retail broker that suspended GME trading while hedge funds we covering shorts should be shut down. Shame on you.
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Blaine
(@The_Blainester) reported
@TDAmeritrade I didn’t say anything about halting trade; only you and most other brokers limiting free trade of $GME and other #WSB Stocks. You limiting buying but unlimited selling was an intentional move to drive the stock back down.
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MarsianX
(@pumpkinsmonkey) reported
@TDAmeritrade How will they help with trades I couldn’t place coz I couldn’t even log into my account for three hours? If they can help with that I’ll call.
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j2b4stocks
(@j2b4stocks) reported
@CharlesSchwab @TDAmeritrade So.... basically you decided to empower the hedge funds and people with more money more?..... Help me understand . How is that supposed to help?
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Thomas Walker
(@ThomasWalkerLA) reported
@TDAmeritrade I couldn’t sign on to you platform for over an hour on Thursday & watched AMC go from $23 to like $13. I lost THOUSANDS in Profit bc of your software issues.
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Gustavo
(@antiforces___) reported
@TDAmeritrade Hey I can’t login to my account on my computer or the website!!!! What’s going on!!! It just says unable to authorize access.
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genuine49
(@tockers10) reported
@CharlesSchwab @TDAmeritrade It’s a lie. TD ameritrade did not allow me to Login to app for many hours and happened 2 days in row in the early hours of trading.
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Peter
(@pete0046) reported
@MSOElevator @TDAmeritrade You get an automatic reject, but you can message TD support to use a different MM to place the trade. By default TD goes through Citadel, which rejects GME sales order at $1k. Ask support to use Nknight instead. I have my GME sell order at $69k on TD Ameritrade
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Rob Frame
(@RobFrame6) reported
@RealRLittle @CharlesSchwab @TDAmeritrade Street Smart Edge is antiquated. Once the TD transfer is finalized I predict they will phase it out, traders will have to use Think or Swim. A Schwab representative recommended I complain to Finra so I did.
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Therawstatus ✊🏿 ⚫🏴🇺🇸🌍
(@therawstatus) reported
@TDAmeritrade @AppiahD68876769 Ur customer service has been saying 90 minute wait for 2 days wtf?
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ShadMan
(@ShadMan7_7) reported
@TDAmeritrade I did contact your reps... And he said "all platforms went down and TDA isn't responsible". I am very upset. I bought AMC at $16.06... it went to $24.xx and I hit sell sell sell.... The entire app would not respond until the price was $10. I want my sell price of $24.
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Russian NPC Bot
(@RussianNPCBot1) reported
@realtoughlawyer @RobinhoodApp @TDAmeritrade **** you guys. Hedge funds were causing a bankruptcy spiral by shorting vulnerable companies during a pandemic. You're why lawyers are universally hated, as well as Wall Street investors.
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Damn Daniel
(@dgmorris) reported
@TDAmeritrade It's really frustrating when the same problem happens repeatedly. I understand how you may not have been prepared last spring when the market was melting down but we've had plenty of time for the problems to have been addressed.
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genuine49
(@tockers10) reported
@CharlesSchwab @TDAmeritrade App was down. Everyone knows TD ameritrade hooked up with Hedgefunds institutions
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BIG CHAN
(@_ulove_chan) reported
@TDAmeritrade I'm having issues placing my order I keep getting an error message
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Peter
(@pete0046) reported
@LeythG @TDAmeritrade You get an automatic reject, but you can message TD support to use a different MM to place the trade. By default TD goes through Citadel, which rejects GME sales order at $1k. Ask support to use Nknight instead. I have my GME sell order at $69k on TD Ameritrade
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Deeboy
(@5a9625540f894cb) reported
@punkyduero @TDAmeritrade @WSBChairman WTF IS THIS??
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James Pennington
(@j_penn08) reported
Anyone else having issues logging in to TDAmeritrade, my account username and password is suddenly not valid ? @TDAmeritrade
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Todd
(@iron_fkn_maiden) reported
@TDAmeritrade need help with a transfer that I didn't mean to put through. I had $3500 in my account and tried to put it back into my bank account but instead accidentally transferred another 3500 from bank into TD account. Would like it offset and just keep the $3500 in account.
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MightyMake
(@ethansluba) reported
If you haven't done so, find a different brokerage than @RobinhoodApp @TDAmeritrade or @CharlesSchwab. These companies promote market manipulation and support hedge funds against #RetailInvestors #DeleteRobinhood #EatTheRich
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Therawstatus ✊🏿 ⚫🏴🇺🇸🌍
(@therawstatus) reported
@TDAmeritrade Hello, I'm trying to reach existing accounts . It's saying 90 minute wait???? It's been 2 days . I need help w my acct ????
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Gmc8920
(@gmc8920) reported
Just opened an account with @TDAmeritrade tried to transfer over some money just to have something in it. It says i need to set a date ahead of today and when i try to click the request date icon it just brings be back to the main screen w.o a transfer?? Anyone have this issue??
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Drum And Feather
(@drumandfeather) reported
@TDAmeritrade HELP!!! CANT HOLD FOR HOURS FOR WEEKS TO TALK TO SOMEONE ABOUT MY ACCOUNT! HELP!!!
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ItsHuffdaddy
(@Its_Huffdaddy) reported
@TDAmeritrade Looks to me you blocked people from trading. Mitigate risk? It's our money! I dont tell you how to spend your money. You sure as **** shouldn't tell me how to spend mine. Keep protecting the big corporations and the hedge funds. I wont be using your services anymore from now on.
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J Leverett
(@80jillion) reported
@CharlesSchwab @TDAmeritrade Really? Every time I try to sell a put to take advantage of high volatility in GME, AMC, or EXPR I get an error message telling me to bug off. @thinkorswim - I guess I have to swim, I don't "think" you'll let me make any money on options.
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ALL_Truth
(@TinsHK1) reported
@CharlesSchwab @TDAmeritrade Will find out tomorrow if Schwab will have "can't find security symbol" error again? Not sure if that is a different way to restrict GME or other stock buying
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Rob Frame
(@RobFrame6) reported
@CharlesSchwab @TDAmeritrade A Schwab representative recommended I file a complaint with Finra so I did.