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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (64%)
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Trading platform (27%)
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Website (9%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Prattville |
Login | |
| Tyler |
Login | |
| Birmingham |
Trading platform | |
| Warrington |
Login | |
| Phoenix |
Trading platform | |
| Kinwood |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Neuroman
(@wfc19) reported
@cobigsky22 @TDAmeritrade Thanks. I checked the trading history and I am sure it was some kind of mistake of @TDAmeritrade. I got a margin call email, but so far it's been 1 hour on their customer service and nobody is answering the call or replying email. ahhh
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Jordan Thompson
(@ijtbjj) reported
@TDAmeritrade please help... how long will it take you to fund my account??? Can’t trade :-(
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Harry ****
(@harrywang0) reported
Online application had an error on TD's end, spent 2 hours on the phone waiting just to speak someone about it, got directions to submit files via email. One week later, email deleted because nobody at TD opened it. Great customer service. @TDAmeritrade
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Harry ****
(@harrywang0) reported
Online application had an error on TD's end, spent 2 hours on the phone waiting just to speak someone about it, got directions to submit files via email. One week later, email got auto deleted because nobody at TD opened it. Great customer service. @TDAmeritrade
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Adam Zak
(@adamzak7) reported
@RealLifeAxelrod @TDAmeritrade @thinkorswim Might just be a you problem
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Powerhouse
(@DasriM_O) reported
@CharlesSchwab @TDAmeritrade That is a lie, you dont let me set limits on owned stock. You manipulate how and what I can do with my money. I am customer for over 10 years.
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GoldenRuleLLC
(@GoldenRule_LLC) reported
@thinkorswim @TDAmeritrade thank you for getting my assignment error corrected.
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#BreadWinner
(@CJ_Kavanaugh) reported
Wow I’m out here missing plays in the market because my account is still messed up. @TDAmeritrade fix my buying power come on.
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PumpKilla
(@killa_pump) reported
@RealLifeAxelrod @TDAmeritrade @thinkorswim You getting a bad storm where you at maybe affecting your server.?
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Rianaigh
(@watchyour62018) reported
@TDAmeritrade How are you gonna feel when people start showing up at your offices because you Customer Service via phone has a 1 year wait time?!... @TDAmeritrade you really need to get your **** together... And don't doubt my previous question.
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Marko Maher
(@MMaherStocks) reported
@TDAmeritrade @thinkorswim Account balance and buying power are messed up today and I can't trade today. Any news, when the issues are going to be solved (I was told overnight solution will fix it yesterday)?
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TopOptionSwings
(@option_top) reported
Fix your trash *** app ffs. @TDAmeritrade
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wizman gazbee
(@WizmanGazbee) reported
@TDAmeritrade TD Ameritrade always behind on everything. Crypto is allowed on others but TD is too big to fail (stupid)
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Chris
(@chrisgrimess_) reported
Sure wish @TDAmeritrade would get their **** together and fix my account so I can actually use it
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chris
(@hektiiikk) reported
@TDAmeritrade @thinkorswim any idea why my buying power hasn't settled? getting no response from live support, thnx.
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AXELROD
(@RealLifeAxelrod) reported
Is ThinkOrSwim down for you? Nothing is loading today.... @TDAmeritrade @thinkorswim
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Magic 8341
(@ctrader8341) reported
@TDAmeritrade There seems to be problem with The option assignment from last week and positions are displayed wrong.
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Yogee
(@YogiBear413) reported
@TDAmeritrade What's going on with account balances? Are you guys still having issues? It says incorrectly that I'm in a margin call. I can't get through to client services. 1.5 hr wait! I even tried over the weekend.
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ZaboniTrades
(@ZaboniT) reported
@TDAmeritrade I’m so tired of your plataform not working correctly. I open my account and it says I’m negative (322,000.00). I have no opened positions. This is so frustrating. I’ve tried calling, I been waiting for a representative for 1 hour.
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Ozarka
(@Ozarka10) reported
@TDAmeritrade I believe there is an error with my quotes. $amzn and $rkt are both green. @DPogrebinsky your broker having the same issues?
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allyson newell
(@allysonnewell) reported
@TDAmeritrade Hi. @NEWELLJIM is having major issues. You’ve had him on hold for 90mins, disconnected the call & wait times just went from 20 mins to another 90. He’s calling from Colombia! Covered call options that expired above the strike price were not actually called away 1/2
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Powerhouse
(@DasriM_O) reported
@TDAmeritrade this is the second worse brokerage after Robinhood. Been customer for over 8 years and it is a week now that I am trying to reach them. They closed branches it takes 2-3 hour hold and still can not reach them. Are they bankrupting?
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The Professor
(@fintwitprof) reported
Wouldn't be Monday morning if @TDAmeritrade web or app or both didn't crash. You just cost me a trade, guys. Again.
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stockroads
(@stockroads) reported
@OptionsLocator @TDAmeritrade Same issue. Looks resolved. A weekend if unnecessary stress. Thinking about moving in
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TraderNR
(@trader_NR) reported
@TDAmeritrade @thinkorswim When will this trading issue be resolved?! This is insane. Account locked pretty much.
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Sam Hooshmand
(@GeeCoin) reported
My @thinkorswim s showing I have 200 shares of $AMD and vertical spread , $Tsla and $Fsly calls ! Wtf ! @TDAmeritrade
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T Gad 75
(@TGad75) reported
@RealLifeAxelrod @TDAmeritrade @thinkorswim I’m in but was slow to initially get in
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behr hogan
(@OptionizerSS) reported
@OptionsLocator @TDAmeritrade It’s bad. I gave up on any support at all when they tried to tell me my minimum ram was set too high and that was my problem? What? He told me to lower it. I had plenty of RAM for what I was allotting
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days2go
(@days2go04) reported
@TDAmeritrade - 2 HOUR WAIT TIME to speak with TRADING?!?!? Y’all suck!!!! Quite possibly the worst trading platform out there.
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The Rev
(@TheRevDC84) reported
TDA // Anyone else having major issues with @TDAmeritrade being totally inaccurate on prices on the app?!? It’s impossible to trade this way. Get your **** together TDA 😡