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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (50%)
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Website (25%)
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Trading platform (25%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Edison |
Website | |
| Pomona |
Trading platform | |
| Milwaukee |
Website | |
| Olney |
Website | |
| New Braunfels |
Trading platform | |
| Radcliff |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Cactus Jim
(@ConradNoShow) reported
@Grain_Cycles @Chris_Narayanan @TDAmeritrade What reading I did this evening, nothing happened outside the scope of the rules. I guess my thought is, before making a bold move to try to try & manipulate the market in an effort to take down a group with more resources, maybe don’t talk about it on a public forum.
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Africa's Son
(@AfroSon1) reported
@nytimes They should all be sued. @TDAmeritrade wouldn't even allow me to login until past 11:30AM. While these banks allow wealthy investors, money managers and high powered institutions manipulate the markets daily, they get defensive when it is Average Joe.
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Txako
(@Txako2) reported
@TDAmeritrade Cost me $1200 as I had my exist strategy set on NAKD and you shut it down. The previous night the site was down between 2-3am PST for what... preparations I assume. I hope there is a full investigation into this unacceptable behaviour. I could not find ANY scheduled maintenance.
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Solmaz
(@__solmaz) reported
@CharlesSchwab @TDAmeritrade Your app was down for two hours this morning. Website was also struggling!! You don’t allow covered calls. How on earth this is considered as a complex option?! Those horribly mispriced premiums are reserved for others?!
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Melissa Pilgrim
(@MelissaPilgri10) reported
@CharlesSchwab @TDAmeritrade Uhm, excuse me? You’re not serious are you? I tried to buy GME numerous times throughout the day and was unable to. Could not buy until sometime around 2:00pm. After your hedge fund buddies had all day to drive the price down and mitigate their losses.
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Veronica
(@Veronikjv) reported
@CharlesSchwab @TDAmeritrade Yeah!!! All I hear is..... blah blah blah.....Bull ****!!!!! You guys are going DOWN as well, just sit tight
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Rrr
(@ren2you) reported
@CharlesSchwab @TDAmeritrade Incorrect. Your platform problems wouldn’t allow trades. “invalid symbol” when the symbol was valid. Platform has extremely serious issues which causes lost &$ n trust in Schwab. These were all known since last Fall yet still not fixed. Why not? U need a new IT dept. #lawsuits
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Mike
(@MiVegkeas) reported
@CharlesSchwab @LizAnnSonders @TDAmeritrade Then why did I keep getting errors when attempting orders on $NAKD full cash but $MSFT went through just fine?
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Pragmatic Investor
(@PragInvestor) reported
@rudyroams @CharlesSchwab @TDAmeritrade I had the same problem
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AP
(@Snoop__P) reported
@CharlesSchwab @GerberKawasaki @TDAmeritrade But their platforms were slow AF
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The Great White Elk
(@RaindropsOhMy) reported
@CharlesSchwab @TDAmeritrade Your lack of server capacity at the open has cost me too much in the last few days. And I only trade AAPL! You’ve had enough chances to fix this problem which has been noticeable for months at high volume moments. Delayed quotes and now can’t buy sell or cancel. I’m gone.
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CREAM of the CROP
(@cream_644) reported
@TDAmeritrade Ha. It’s easy to restrict trading to help your brohams out. Let me trade with my money. However I want.
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Shinealight2012
(@shinealight2012) reported
@CharlesSchwab @TDAmeritrade The issue is your system was down an hour or so the last two days ! It was down during covid drop in early 20 . Is Schwab a top three broker it needs to show it’s capable!
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U mad?
(@Yep23231) reported
@CharlesSchwab @TDAmeritrade Who made you the arbiter of what an individual can buy or sell when it comes to options...Options are between a buyer and a seller...Why does Schwab care if its short or long...WTF lol
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🍿🎬
(@hc93_) reported
@lyemcfly @TDAmeritrade More brokers going to support crypto the signs are out there
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Jon Lescak
(@jlescak) reported
@CharlesSchwab @TDAmeritrade I thought TDA wanted educated investors? But advanced traders are restricted? My butterfly Put was rejected numerous times. It is a risk defined trade. What's the problem?
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Ryan
(@RyanBWalker2) reported
@urhandler @CharlesSchwab @TDAmeritrade Oh damn is this real!?!? Just caught them lying through their teeth.
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Seunkingston
(@Seunkingston4) reported
@CharlesSchwab @TDAmeritrade I couldn’t login please help
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Ryan
(@RyanBWalker2) reported
@CharlesSchwab @TDAmeritrade @tdameritrade conveniently had technically issues. Couldn’t log on for 20 minutes. ***** YOU BOTH. I’m OUT!! I’m so pumped to join the class action when it happens.
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Sun g
(@sunrgu) reported
@CharlesSchwab @TDAmeritrade Well but you guys taking down app every morning right after market open and crap doesn’t work for atleast 2 hours
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MechanicallySympathetic
(@997Ag) reported
@Chris_Narayanan @TDAmeritrade Hope they don’t arbitrarily restrict something you or I are holding next. The idea of any brokerage applying selective rules to “restricted securities” is bullshit and it’s a huge problem for everyone, not just traders holding GME or AMC
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Jdog65
(@Jdog651) reported
@CharlesSchwab @TDAmeritrade God damn lies!!! I could t trade at market open and for more than an hour after. God damn lies!!!!!
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Nabil Bg
(@NabilBugi) reported
@CharlesSchwab @PatternProfits @TDAmeritrade Kept saying Ticker not recognized. Couldn't execute many trades in stocks and options that had nothing to do with the current issues.
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Gregory
(@GQ1917) reported
@thomasWbutch @TDAmeritrade you are the worst. What you did was beyond ... #actionclasslawsuit #comingnearyou
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Adam, CPA 👨💻🏀👨🏫
(@refereecpa) reported
@CharlesSchwab @DivCultivator @TDAmeritrade I've been with Schwab for at least 10 years. Service has always been terrific to the point I've recommended several friends and clients to Schwab. However, this week I encountered errors that wouldn't let me register trades. I don't use margin trading. Cost me money.
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FisheyJay
(@FisheyJay) reported
@cousincrypt0 @RobinhoodApp @TDAmeritrade NO MORE NAKED SHORT SELLING .... WE WILL SPANK THE HEDGE FUNDS *** IF IT NAKED SHORTS ANYTHING AND WE WILL CATCH THEM WITH THEIR PANTS DOWN EVERY TIME... THEY HAVE BEEN WARNED .... THIS **** STOPS NOW
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Mina
(@mina_jayyy) reported
@TDAmeritrade Y’all better fix your issue and let me be able to sell my shares
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Jonathan A
(@JonathanAHand) reported
@StevenACohen2 You’re a piece of **** stop projecting and playing stupid. The world and the markets are changing whether you like it or not. I hope you, @RobinhoodApp @TDAmeritrade and all the cronies end up in prison
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Dale Durchholz
(@Grain_Cycles) reported
@Chris_Narayanan @TDAmeritrade I don’t know what’s on the list, but restricting trade in volatile markets isn’t unusual. It was often done in commodities; the house did it because clients sometimes “walked” if a trade went bad in volatile markets. It can take years for a house to recover losses in those trades
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Maverick Mentor
(@bbuhay13) reported
from
Tinton Falls, New Jersey
@CharlesSchwab @GerberKawasaki @TDAmeritrade Understand butttt you haven’t addressed the day before. Most volatile day in months your platform was down from open until 11-11:30. Can’t find a ticker, orders disappeared in space, this isn’t the first time either. Disappointed..