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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@BullishDanny) reported
New traders do not join @TDAmeritrade !! Save urself the problems and Just join webull. TD stole money from me over the weekend when “they were having acc balance issues”. They came up with every excuse and lie, TD no different than RH!
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Carter
(@Katslod732) reported
Literally had to explain to the @TDAmeritrade customer service today that selling a stock purchased on a previous day and buying that same stock back is not a day trade. Buying then selling same day is, amazing that you can work for a broker and not know this
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WallStreet Engine Sludge
(@JohnnyLightnin4) reported
@TDAmeritrade @MoneyMoves_mm AFFECTING AT LEAST THOUSANDS OF YOUR USERS OBVIOUSLY YOUR PHONE WAIT TIMES UPWARDS OF 3 HOURS!!! NO RESPONSE ON CHAT SUPPORT ALL DAY
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OneLMedia™
(@OneLMediaNow) reported
@jobicat @TDAmeritrade @GregMortenson2 I understand... same problem!
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IV
(@IanVedder) reported
@PennyStalker01 @TDAmeritrade E*TRADE had that issue today too. Cost me about 3,000 last week and made me 2200 today by not selling my orders till much later for some reason
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ZyZ
(@ZyZmonster) reported
@PennyStalker01 @TDAmeritrade @TDAmeritrade I've been having the same issue for WEEKS
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ted guindi
(@GuindiTed) reported
@TDAmeritrade DO NOT USE THIS PLATFORM. HORRIBLE SERVICE. STAY AWAY !!
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ted guindi
(@GuindiTed) reported
@TDAmeritrade absolutely the worst trading platform in the world. 3 days and they cant get my account resolved
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Day Traitor
(@DayTraitor_) reported
@Brocodiledunde @PennyStalker01 @TDAmeritrade My trades have not been executing at ANY price lately. WTF is this ****? I agree - I'll gladly bounce and pay commissions if it means my money is secure and my transactions are trusted to act as I expect them to.
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Jay Hamlin
(@jdinsf) reported
@TDAmeritrade your ads make it SEEM like you have people to help new investors ... may I ask, WTF are they? Your platform is not a user-friendly platform!
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Daddest Man
(@twittmypants) reported
@TDAmeritrade account issues again! Balances are wrong again. People Make sure to screenshot daily. How can you have so many issues? My guess is 3 days for Twitter response and a 2-3hr phone call.
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SilentWings
(@pad_wy) reported
@TDAmeritrade blaming the customers, where you had even explicitly stated this was the case in messaging to everyone, if not a good idea. I am twitting to you to look into this deeps as it is still not working.
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Day Traitor
(@DayTraitor_) reported
@TDAmeritrade None of my orders are executing since 4am. Not 1. WTF is going on with your platform.
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Atom
(@1subatomicfool) reported
@TDAmeritrade @thinkorswim PLEASE FIX THE DELAYS IN EXECUTION!!!! Its costing me money! ITS UNBEARABLE!!!!!!
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PennyStalker01
(@PennyStalker01) reported
@NorthShoreTrade @TDAmeritrade They told me I was the only one with this issue 🤡🤡🤡🤡🤡
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Hunter
(@HunterTeng) reported
@TDAmeritrade And then you sent me this margin call msg this afternoon, all because your system error? Jesus
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sunny187
(@sunnym187) reported
@TDAmeritrade fix your **** together first or be ready to get sued and sit in front of congress
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Atom
(@1subatomicfool) reported
@TDAmeritrade @thinkorswim Unable execute orders in a timely manner. Even being at the ask or higher for up to 3 seconds without any fills. BRING BACK COMMISSIONS IF YOU HAVE TO. Cancelled orders gets filled sometimes late. Things are ridiculously slow! IF THINGS ARE NOT FIXED IN A MONTH. IM OUT.
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ctarmor
(@ctarmor) reported
@TDAmeritrade #tdameritrade how can you be acceptable to a 2hr wait time on phone support? @etrade I only wait 15 minutes tops during busy times.
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INTHEKNOW
(@jobicat) reported
@TDAmeritrade @GregMortenson2 MY ACCOUNT NEEDS TO BE AUDITED. SEVERAL MARGIN CALLS TAKING CASH FROM MY ACCOUNT AND WHEN I DID SPEAK TO IDIOT FROM TD AFTER WAITING FOREVER ON PHONE... HE STATED WELL WE ARE WORKING TO CORRECT ERRORS. I WANT MY MONEY THAT WAS TAKEN AS RESULT OF BOGUS MARGIN CALLS... THIS IS BS!
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Rob Marciano
(@TrapBasquiat) reported
@TDAmeritrade I haven't been able to login to my account for about two weeks now for seemingly no reason, I know my account info and my password are correct.
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Hunter
(@HunterTeng) reported
@TDAmeritrade I can not get thru your customer service so I will just put it here: please fix your system error w.r.t the option expiration last Friday. It has been 5 days my account is still messed up and showing a huge negative net liq after your 'fixes'
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Dan
(@BullishDanny) reported
@TDAmeritrade After tons of accounts affected over the weekend, after seeing money was debited from acc on a Monday when markets closed, still won’t resolve issue. TD no better than RH!! One rep actually told me the stock markets were open in other exchanges so that could be reason why hahaha
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OneLMedia™
(@OneLMediaNow) reported
@InvSimplified @TDAmeritrade I still haven't been able to reach @TDAmeritrade and my issue isn't resolved! I have been holding for hours 🥴
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Dan
(@BullishDanny) reported
@TDAmeritrade My issue wasn’t resolved, money was debited from my acc this Monday when markets were closed. Talked to a rep on Tuesday that acknowledge issue and told me resolved by end of day. Called back today and they told me my acc is current and up to date.. bunch of crooks
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OneLMedia™
(@OneLMediaNow) reported
@HunterTeng @TDAmeritrade Right! 🥴 no help .... smh
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$OFA TRADES
(@sbstnbvch) reported
just got flagged as a pattern day trader at 1am. I didn't even make any trades. wtf @TDAmeritrade
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PennyStalker01
(@PennyStalker01) reported
Im having massive problems with buy/sell orders not filling while there's plenty of shares on L2 to fill them on @TDAmeritrade They claim I'm the only one with issues, lies is where I cut ties. I don't care about free trades. What's some other platforms that aren't trash?
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Mike Jones
(@bluefintrades) reported
@PennyStalker01 @TDAmeritrade Had that problem try to buy ADOM this AM.
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Universal Trader
(@Nat10837922) reported
@PennyStalker01 @TDAmeritrade Etrade same issue -