TD Ameritrade

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

TD Ameritrade Outage Chart 02/04/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

  1. Login (100%)

    Login (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

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City Problem Type Report Time
United StatesNashville Login
United StatesBrooklyn Login
United StatesChicago Login
United StatesKlamath Falls Website
United StatesKlamath Falls Website
United StatesChicago Trading platform
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Community Discussion

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TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • anakaoka anakaoka (@anakaoka) reported

    @TDAmeritrade No chat customer support? I'll call you in an hour or so.

  • StonkstoMoon MakeItRain (@StonkstoMoon) reported

    @TDAmeritrade Also, that is really outstanding customer service. I really appreciate the times that TDameritrade has helped when I have called, or like right now I didn’t even call- thank you.

  • woeten3 tenzin woeden (@woeten3) reported

    @TDAmeritrade can u fix your cost basis. Its a mess.

  • AngryHatter Ernie Page (@AngryHatter) reported

    @TDAmeritrade Yes, same problem.

  • khhatab85 khaled Hatab 🇰🇼 (@khhatab85) reported

    Hello, I suffer from slow in the platform Is there anything wrong? @thinkorswim @TDAmeritrade

  • MarekZee Marek Zee (@MarekZee) reported

    @TheSureThing3 @Fidelity @TDAmeritrade I’ve not used Robinhood because of all the (customer service and downtime) horror stories I’ve heard over the years. I might try it just to possibly invest in Bitcoin. Do you know what their BTC fees are? Most of the regular places are ridiculously overpriced.

  • LegendaryProdz Boss (@LegendaryProdz) reported

    @TDAmeritrade I already took that into consideration. Using my example, break it down for everyone here how a $6.95 fee would double my purchase price. Thanks

  • incogGuido Thomas ***** (@incogGuido) reported

    @vladtenev going on 7 weeks still waiting for @RobinhoodApp to send my cost basis to @TDAmeritrade . Now there is a “system issue?”. Guess you guys have a lot of them to send out ?

  • numberswimmer Gregory Atkinson (@numberswimmer) reported

    @TDAmeritrade any one else not getting service from @TDAmeritrade ? I put in a request and it’s been over a week. Nothing? Just wondering if this is Normal practice for @TDAmeritrade .

  • yoruben77 ruben diaz (@yoruben77) reported

    @TDAmeritrade Every time I put a sell order yall fm drop the price by half and it stops by trade that’s some bad why is this happening it doesn’t happen in othere apps

  • LegendaryProdz Boss (@LegendaryProdz) reported

    @TDAmeritrade You know what, I sold when the market started tanking bad a couple weeks back and recently rebought. Wow, so I was actually charged .007+/- a share then? Well, I'll take the "L" here, if only to serve as a warning for others. "The system is set up to lose."

  • Mikes_Charts Mike〽️〽️〽️ (@Mikes_Charts) reported

    @PrydoBert @TDAmeritrade 26.86 is where crash happened last year. It was very bullish to get back above it. We simply need to stay above it or trade is risky and would sell...

  • joseph_yingling Joseph YINGLING (@joseph_yingling) reported

    @TDAmeritrade That phone number is a waste I need a person I have no problem seeing a person at swab it’s fine but my deposit are severely down right now I need to get checks I’ve never had checks I would like to add 240 thousand not doing it by internet and be able to write one check a month

  • LegendaryProdz Boss (@LegendaryProdz) reported

    @TDAmeritrade I already took that into consideration. Using my example, break it down for everyone here how a $6.95 fee would triple my purchase price. Thanks

  • joseph_yingling Joseph YINGLING (@joseph_yingling) reported

    @TDAmeritrade Ok td Ameritrade this the last talk you told me to call today Saturday cause there wasn’t a wait so I did no wait but I was told I would have call back on Monday because no one could help me on weakends great sht job who ever is in charge of td does sht job

  • guizaofernandes Guilherme F. (@guizaofernandes) reported

    @TDAmeritrade Hey. How can I contact support?

  • HurtsRange God of Music (@HurtsRange) reported

    @TDAmeritrade No problem!! That feature would be so sick!

  • qwinnieTFT Quinn (@qwinnieTFT) reported

    @TDAmeritrade I can't call you while I'm working abroad, but I have an issue. I know communication is jammed up due to market volatility. Can I email or message customer service somehow? Thank you.

  • woofcap woof (@woofcap) reported

    @TDAmeritrade just a word of advice: maybe if you’re going to undergo maintenance you should restrict access to certain tabs in the mobile app (or altogether). I really don’t need a heart attack at 1am when I’m going to bed by seeing my account balance drop to a negative number

  • harumical Thought of a New Mom (@harumical) reported

    anyone having trouble logging in @TDAmeritrade

  • Mikes_Charts Mike〽️〽️〽️ (@Mikes_Charts) reported

    @PrydoBert @TDAmeritrade Only thing you need to know is 26.86. You want the stock above that. You see where it gapped down from there before? You don’t want that to happen again. You know it happened there so that’s your main number

  • AngryHatter Ernie Page (@AngryHatter) reported

    @TDAmeritrade every time I try to deposit funds it returns me to the login screen? No error message, just a loop.

  • JKalenze Joseph Kalenze (@JKalenze) reported

    @TDAmeritrade yeah I’d say you owe me. We will see the micro deposits. Yeah you have costed me several times. You want to keep me in the game. Make the deposits worth my while. I know coinbase doesn’t short cut your speed and slow down game

  • joseph_yingling Joseph YINGLING (@joseph_yingling) reported

    @TDAmeritrade Why do you putting a phone number I don’t have time to wait a hour you have done a terrible job during the pandemic I have a decent account with you and with swab they crushed you lucky they will be taking you over soon

  • Tim_Thompson22 Tim Thompson (@Tim_Thompson22) reported

    @TDAmeritrade @harumical It’s not, can you please fix this anytime soon, I haven’t been able to log in since last Monday on my computer or Mobile app, I changed my password as well and it won’t even let me submit my security question answer to verify my log-in

  • MSOElevator #MSOgang Vinny (@MSOElevator) reported

    @10000Bakes Damn I’m gonna have to switch over to fidelity @TDAmeritrade has been KILLING my gains. I barely trade due to the high fees

  • JKalenze Joseph Kalenze (@JKalenze) reported

    @TDAmeritrade Now it looks like I will be selling my Delta stock, my very first company. This saddens me, but TD moves like a carny and street dealer. Which has its own poetry, and I bet bet fun to speak and play, but I’m a long term dude. It’s been fun. I have to say **** you

  • TheSureThing3 Nick E (@TheSureThing3) reported

    @MarekZee @Fidelity @TDAmeritrade Have used for 6 years and can honestly say downtime’s have been pretty minimal if ever. I have rarely had any issues with executing or placing market orders I don’t have any crypto so I can’t personally confirm, but quick google search says crypto also commission free

  • StephenPorterJr Stephen G. Buckets (@StephenPorterJr) reported

    You guys shut down buying 3/19 calls on $GME ??? Why?? @TDAmeritrade

  • SantiagoPulido Santiago Pulido (@SantiagoPulido) reported

    @TDAmeritrade Over a month since I faxed my documents to TD and still no answer! Is there any way of knowing if even your team got the documents, because the fax number seems to have problems. Any help would be appreciated, it's been over a month!