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Telegram

Telegram Outage Map

The map below depicts the most recent cities worldwide where Telegram users have reported problems and outages. If you are having an issue with Telegram, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Telegram users affected:

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Telegram is a cloud-based instant messaging service. Telegram clients exist for both mobile (Android, iOS, Windows Phone, Ubuntu Touch) and desktop systems (Windows, macOS, Linux). Users can send messages and exchange photos, videos, stickers and files of any type.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1
Guayaquil, Guayas 3
Hamburg, HH 2
Colombo, Western 1
Lucknow, UP 1
Pune, MH 2
Paris, Île-de-France 2
Port-au-Prince, Ouest 1
Quito, Pichincha 1
Bordeaux, Nouvelle-Aquitaine 1
Bregenz, Vorarlberg 1
Bogotá, Bogota D.C. 1
Trento, Trentino-Alto Adige 1
Brisbane, QLD 1
Naaldwijk, zh 1
Culiacán, SIN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telegram Issues Reports

Latest outage, problems and issue reports in social media:

  • trinity126
    Trinity (@trinity126) reported

    @telegram I'm having trouble with the app. A few days ago, I realized that I can't log into Telegram on Android. I uninstalled the app, but it sends the code to another device. I don't have that other device—maybe it's an old phone that broke three years ago. Please help.

  • oscar_paul41836
    Mason paul (@oscar_paul41836) reported

    @WeLoveNeek @telegram Logged out of my Telegram and can’t get back in because the number I used is gone. No backup, no help from support. If you’ve been locked out like me, contact @Drezfixx here on Twitter He comes through for real.

  • marinitaseo
    Marina Sarabia (@marinitaseo) reported

    @nishantgenius @telegram Good morning how can i fix this? Its been 10 days now: Telegram sorry too many attempts

  • haechanlokal
    echan (@haechanlokal) reported

    @telegram how to recover deleted chat? is there any way I can get help?

  • adc111boobc
    عبوووودي (@adc111boobc) reported

    @haroldrippin23 @telegram I'll advise you to drop a quick message to westfixx on Instagram regarding this issue he can help you out with your account.

  • Akdenn
    Gaël Akoutou (@Akdenn) reported

    @telegram when we write to you at the support no response, your customer service is trash unlike other platforms. you said security and speed but nothing of all that

  • glmwood43
    George Wood (@glmwood43) reported

    @telegram High, I have a problem with the desktop version of telegram. I cannot get hyperlinks to work, I have to copy and paste in a browser to open the link. I have tried different web engines, google, edge, firefox etc but nothing works. I use widows 10. Can anyone advise.

  • Vocab_by_Ansh
    Ansh Dangayach (@Vocab_by_Ansh) reported

    @telegram @smstelegram @tappscenter My telegram account was hacked and now you have put my account under restrictions. Please help me and don't deactivate my account

  • magicvice12
    magicvice (@magicvice12) reported

    @telegram Problems with viewing media (images and videos) >> Audios OK System: Debian 10 - Nvidia -current TELEGRAM When clicking on videos or pictures, they are activated, but are not visible! Sound is heard. THX

  • JitunPanda55
    Jitun Panda (@JitunPanda55) reported

    @telegram my telegram account hacked many times no otp ricived at mail or mobile no now account show me open 4 daya go my subcription membership channel also gone .... also i changed a new mobilw phone i just start newly but otp cant recived please solve the problem

  • The_Posel
    The messenger. (@The_Posel) reported

    @cnnbrk @telegram Lost my phone.Was able to get back my Sim card.Tryna login my account but u're telling me to get the code you sent from the telegram in my lost phone, which is not possible.Please, kindly resolve the issue. You could send an sms to my Sim card or call my number directly

  • William91204591
    William Carpenter (@William91204591) reported

    @telegram I am having a problem where the official app will not send a code to my phone number, says i have an account on a different device. I deleted my account over a year ago.

  • QuantumKerry
    kerrylpowers (@QuantumKerry) reported

    @telegram help!? I’ve been trying to get a hold of help @smstelegram emails website app x for a month an no response!!! Who can help?

  • bndr55c
    بند͠ر︵ | مرشد المستهلك (@bndr55c) reported

    @telegram @CST_KSA right the appeal process should be transparent Unfortunately I’ve been unable to submit an appeal despite being a user since 2016 I’ve missed out on a lot because of this issue, and I really hope for a solution soon 😔

  • Ola_satiramoni
    OLA🙏 (@Ola_satiramoni) reported

    @telegram Hi, I lost my phone and just got a new device. I wanted to login my account but I’m unable to receive the code via sms, it’s saying I should check the app and I’m unable to use the app at the moment. All I got now is my phone number and the mail but I can’t receive in both ways

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