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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashford, England 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Marseille, Provence-Alpes-Côte d'Azur 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Lille, Hauts-de-France 3
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
Braunschweig, Lower Saxony 1
Roanne, Auvergne-Rhône-Alpes 1
Brussels, Brussels Capital 3
Santos, SP 1
Los Angeles, CA 1
Yuma, AZ 1
Azle, TX 1
Meylan, Auvergne-Rhône-Alpes 2
Paris, Île-de-France 9
Charleroi, Wallonia 1
Plaisance-du-Touch, Occitanie 1
Puimisson, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • OMiller738206
    Michael Miller (@OMiller738206) reported

    @TheDivisionGame Coders must be 5 year olds, after all the updating there still will be issues. Fixing the sound issue? Cheap mods being dropped in the beacons. Fix the "Dust Devils" walking out of the walls too. I play on P.S. 5 and P.C.. Dig in your pockets and give us prem. credits!

  • SamGree89503271
    s (@SamGree89503271) reported

    @TheDivisionGame Would be great if you fixed the loading issues so that the enemies and map isn’t just invisible most of the time

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @TheDivisionGame Can't wait for them to acknowledge the broken trash audio thats been broken for around 4 months now. In a SHOOTING GAME with no gun sounds. Imagine playing Forza / Gran Turismo and the cars have no engine sound!!

  • RedRidingHood10
    Jennifer Denny (@RedRidingHood10) reported

    @TheDivisionGame Need help—How come my camera view randomly shoots up to the sky? And before you say stick drift. NO it’s not that. Div2 is the ONLY game this happens with. How do I fix it?! It’s annoying AF. Please and thanks.

  • SiilverKG
    Seraphine Haloed Tyrant (@SiilverKG) reported

    @TheDivisionGame Please just take a look at audio issues I was running Grand Washington Hotel I lost all audio everything shooting, reload,skill,teammate actions the only audio i had was background audio in the parking garage portion. Then I got audio back when we got the boss arena.

  • lucavilasilva
    Lucas Ávila (@lucavilasilva) reported

    @TheDivisionGame @UbisoftSupport Still can't download the PTS on my account; every time it's the same problem...appreciate some help here.

  • tacticalsage
    Christopher Sherrill (@tacticalsage) reported

    @TheDivisionGame I already see several poor changes for the brandsets, which also leads me to believe there should be a few more brand sets included that could embrace & fix the poor changes. My personal #1 dislike is changing the 2-piece set bonus for Belstone. Leave my armor on kill alone!

  • Whitelion1970
    WhiteLion (@Whitelion1970) reported

    @TheDivisionGame @kamikazevondoom Fix the LMG sound. We are in 2026!!

  • mmatuk6088
    Matt (@mmatuk6088) reported

    @iDentity_US @TheDivisionGame Honestly. I agree but also I don't see an issue with having it like this. Prototype is designed for the vet dedicated player that already had everything. So people that only play for a short time each week do not need prototype. That is not a bad thing.

  • kaya_gorguner
    Kaya Görgüner (@kaya_gorguner) reported

    You delete my reporting ticket for no reason. You share in game reporting system. It obviously not working! Nobody in your company dont care cheating pandemi in this game. I delete now never be back again.Never play an ubisoft game ever. @Ubisoft @UbisoftSupport @TheDivisionGame

  • Angelinahoodie
    kelvin 'Angel' Griggs Sanchez (@Angelinahoodie) reported

    @nnizelc_ @JoelGrimes24 @TheDivisionGame Go play Mixtape kid, kick rocks, theres plenty of games out there that suck, the actual problem is the gaming industry stop releasing FINIGHED PRODUCTS, everyone with time on earth and worth their salt knows this 😐

  • Shyboywings
    wicked (@Shyboywings) reported

    @TheDivisionGame How about this Massive. Fix "One for All" Modifier. I love it but It's bugged where it insta fails the mission in certain areas and it makes me lose tokens. For example Viewpoint roof part and Bank HQ Vault.

  • PavlosJoe
    Pavlos_Escargot (@PavlosJoe) reported

    @TheDivisionGame And the damm Shock glitch

  • EBTech41
    Ghostwalker (@EBTech41) reported

    @SHDdispatch @kamikazevondoom @TheDivisionGame Can we please fix the sound issues. Where you can hear your guns, the boxes in NY, all of the game sounds to be blunt. You literally have to completely close the game out and jump back in to get sound back.

  • StrxtchRileyy
    WhackyReeferz (@StrxtchRileyy) reported

    @TheDivisionGame @SHDdispatch Nobody plays the game untill they fix it fully ! Take the servers down if you need to 🔥 Jesus Christ ! lol everything you drop is bugs lol 🤔 not fooling anyone !

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