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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 30
Santander, Cantabria 1
Poplar, England 1
Corbas, Auvergne-Rhône-Alpes 1
Hamburg, HH 2
Copenhagen, Capital Region 1
Schwerte, NRW 1
Hoogerheide, nb 1
Lille, Hauts-de-France 4
Brest, Brittany 1
Voiron, Auvergne-Rhône-Alpes 3
Le Marillais, Pays de la Loire 7
Toulouse, Occitanie 2
Cangas do Morrazo, Galicia 1
Djelfa, Djelfa 5
Monthyon, Île-de-France 1
Lattes, Occitanie 4
Sorocaba, SP 1
Zürich, ZH 1
Antibes, Provence-Alpes-Côte d'Azur 1
Osijek, Osječko-Baranjska 1
London, England 4
Tegucigalpa, Francisco Morazán 1
Township of Evan, KS 1
Limoux, Occitanie 1
Schoos, Mersch 1
Ormskirk, England 4
Verden, Lower Saxony 1
Austin, TX 1
Melbourne, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KetoRay86
    SuperWideGaming (@KetoRay86) reported

    @TheDivisionGame Fix target loot summit/countdown Yaahl gear please. And how much compensation caches for the random crashes in Countdown? Whole team got erased in less than a minute..

  • Rotkapp5990
    Rotkapp (@Rotkapp5990) reported

    @MikeJM5421 @TheDivisionGame They did update is in the Stream for the PTS. They Said it will be coming but want to take their time to do it right, so there won't be issues when merging all Plattforms.

  • sensicough
    Sensi Cough (@sensicough) reported

    @HiredGunSG @TheDivisionGame @ArkhaneAsylum Fix would entail it has ever been fully functional. I prefer “get the game to work as intended” Or they should all apply for fast food jobs

  • CamoGeko
    Camo 🦎 (@CamoGeko) reported

    @TheDivisionGame So you will actually fix the bugs this time before pushing to live?

  • kratzy76au
    Wayne Nice Meet YOU . (@kratzy76au) reported

    @BlackNW24422742 @TheDivisionGame Never had isson my PS5 console but it could be on playstation client side too. Here some ideas to fix. 1. Disable "Enhance Image Quality for PS4 Games" (PS5 Pro Specific) ​This setting has been the primary culprit for several Pro users, as it forces an unoptimized system-level upscaling layer over the game's already broken post-update engine code. ​Go to your console's Settings. ​Navigate to Screen and Video > Video Output. ​Scroll down to Enhance Image Quality for PS4 Games and toggle it OFF. ​Fully restart your console before booting the game back up. ​2. Force Global 2160p Output ​Leaving your video resolution on "Automatic" sometimes forces the console to aggressively dynamically scale down to lower resolutions when the internal memory leak starts choking the GPU. ​In the same Video Output menu, change your Resolution from Automatic to 2160p manually. ​3. Clear Cache and Rebuild Database ​If the texture files in your system cache have become corrupted during successive weekly game patches, forcing a clean system read can sometimes alleviate the speed at which the degradation happens. ​Turn off your console completely (not rest mode). ​Hold the power button until you hear a second beep to boot into Safe Mode. ​Connect a controller via USB, select Clear Cache and Rebuild Database, and run both options sequentially.

  • TaylorJabour
    Taylor Jabour (@TaylorJabour) reported

    @TheDivisionGame Server issues -stationary enemies teleporting short distances or when they die -ESC getting 1-shot without an ad even having their weapon raised - Do they have psychic powers? We need to see who is about to shoot us. The costs are too high for this in ESC -Ads loop behavior

  • BKGaming9000
    Branden Kaline (@BKGaming9000) reported

    @TheDivisionGame FYI Delta Error just cost me a level 3 retaliation completion was waiting for the activity countdown timer to end and got booted logged in and it said I didn't complete the last CP. Fix this error wtf

  • wataruono
    wataruono (@wataruono) reported

    @TheDivisionGame My mods, prototypes, and webbrushes have disappeared. Can someone fix this?

  • Beebe504
    bb_504 (@Beebe504) reported

    This is insane! @TheDivisionGame please fix this 🙏. The whole team should have to contribute to entry fee and we all get same token rewards if we complete. The host gets screwed. It's messing up the matchmaking, let alone the economy of the whole thing now that we have caches.

  • CoolSteelSnake
    Isaac segar (@CoolSteelSnake) reported

    @TheDivisionGame @TheDivisionGame What’s frustrating is by all this deflecting yall doing you making things worse now people gonna glitch with the mask with prototype gear you all are funny. I’m just saying what people should be saying but if u wanna band me to hide again just know these R fact

  • dbd73
    jdb (@dbd73) reported

    @TheDivisionGame can't even switch from loadouts anymore, after delta errors. This is ridiculous!!

  • CB47192501
    @chacachaca13 (@CB47192501) reported

    @TheDivisionGame Looking forward to our "what will be broken" bingo card being filled out tomorrow.

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @TheDivisionGame Celebrate brookly buy giving us more money... and we still wont fix the LMG audio bug. Literally unloaded 2x 170 bullets with zero sound. Super immersive gameplay

  • N7Wolffe
    Draven (@N7Wolffe) reported

    @Frankie14884557 @TheDivisionGame At least we're still getting content. One of the longest modern live service games, and theres still decent rewards in the free tracks.

  • Bluey_Lucario
    🐺Bluey🐺 (@Bluey_Lucario) reported

    @TheDivisionGame In other words, the game will be more unplayable as usual. Server will lag / disconnect, desync will occur & bullet registration will still show.. 🖕🙄

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