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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Istres, Provence-Alpes-Côte d'Azur 1
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 8
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 3
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CFOBDecember
    DecemberPlays (@CFOBDecember) reported

    @TheDivisionGame Audio still completely broken on PC after the "small patch".

  • LividFray
    LividFray (@LividFray) reported

    @Orkanos @dzdnconfused_ @TheDivisionGame I didn’t catch this, I’ll have to play a bit more and see how it is. Praying the team can fix the sound soon 🙏

  • theRNGangryfox
    foxfrompalaven (@theRNGangryfox) reported

    @TheDivisionGame Refund the game and all dlc or fix determined

  • Delta4Mitch
    Mitch Rogers (@Delta4Mitch) reported

    @TheDivisionGame Fix the “Favorite” option so we don’t deleted weapons/gear we don’t want to delete. While you at it, include a “Favorite “ for BUILDS.💪

  • _MaxiTB
    MaxiTB (@_MaxiTB) reported

    @TheDivisionGame Listen, your audio stack is crap, there's no way to sugarcoat this. It's busted. It's broken. It was the reason why I stopped playing the game years ago and coming back it's still in this "state". This doesn't need a bugfix, rip that thing out, make it from scratch.

  • WHITE_RABBIT732
    white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported

    @TheDivisionGame 2,736 days since the game launched and we are still playing a tactical shooter in complete silence. How do you patch a game so badly that gunshots, reloads, and enemy audio vanish instantly?. Complete clown show at Ubisoft. Fix your game engine already.

  • NeoG1itch
    NeoG1itch 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NeoG1itch) reported

    @NothinButSkillz @TheDivisionGame @Orkanos I'd just be happy to hear my guns shooting... since the new update there's so many audio issues.

  • oOo_IAN_oOo
    Ian (@oOo_IAN_oOo) reported

    @UbisoftSupport @TheDivisionGame im new to Division 2 (2 weeks) it all started off so well but now i find the game has audio bugs where the sounds of the guns & being shot are silent. Apparently this issue has been in since almost day 1. Will you be addressing this issue ?

  • xpcmania
    César - X PC (@xpcmania) reported

    @TheDivisionGame We need fix for sound. What is the point for a Shooter play without audio?

  • DramaKingMatt
    Matthew Rehwoldt (@DramaKingMatt) reported

    @TheDivisionGame This is still a rampant issue.

  • metalrr551
    DeathIsTheBeginning (@metalrr551) reported

    @TheDivisionGame fix the damn audio

  • F1RaJEX
    Илья Герасименко (@F1RaJEX) reported

    @TheDivisionGame Fix sound 🔊 plz!

  • AlexandreBenqu3
    Alexandre Benquet (@AlexandreBenqu3) reported

    @TheDivisionGame fix the audio, dammit!

  • juventinosochi
    Juventino (@juventinosochi) reported

    @TheDivisionGame How can you guys made this audio issue even WORSE with every patch when you've promised to fix it long time ago........

  • David_Aitken07
    Dave 🇦🇺🥷 (@David_Aitken07) reported

    @TheDivisionGame When is this audio problem getting fixed. Its literally worse ever day, there is no sound from any weapon, any ambient sounds, enemies, not a thing.

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