The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Djelfa, Wilaya de Djelfa 3
Bellflower, CA 3
New York City, NY 2
Lexington, KY 2
Madrid, Comunidad de Madrid 2
Paris, Île-de-France 2
Manchester, England 2
Sydney, NSW 2
Camden Town, England 1
Montréal, QC 1
Ballwin, MO 1
Grasse, Provence-Alpes-Côte d'Azur 1
Seattle, WA 1
Philadelphia, PA 1
Velen, NRW 1
Carrières-sur-Seine, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Saverne, ACAL 1
Münster, NRW 1
Vendat, Auvergne-Rhône-Alpes 1
Larrey, Bourgogne-Franche-Comté 1
London, England 1
Temple, TX 1
Woodbridge, VA 1
Juiz de Fora, MG 1
Columbus Junction, IA 1
Wokingham, England 1
Thirlmere, NSW 1
Bordeaux, Nouvelle-Aquitaine 1
Louisville, KY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • crowyDE crowy (@crowyDE) reported

    @TheDivisionGame would be nice to be able to fight back, but since you dont seem to bother to fix pc crashes for months now, thats not possible!

  • vandaIion V (@vandaIion) reported

    @TheDivisionGame Still no fix for stuttering issue eh?

  • Hornyletloose David (@Hornyletloose) reported

    @TheDivisionGame What maintenance did you actually do, still tons of invisible walls, bullet registration still as bad and still loads of glitch spots in both Conflict and the DZ?

  • TheRealCrazyJo Agent Jo. (@TheRealCrazyJo) reported

    @goosecosplay1 @TheDivisionGame I'm sure constructive feedback is good, even if we talk about the problems. I just really wonder how they choose people to invite, I can't see the logic in there. I realize Ubi/Massive don't owe me anything at all, but how much I'd like to help on Heartland.

  • daleclinton_ Dale clinton (@daleclinton_) reported

    @TheDivisionGame my graphics arent loading properly the maps see through how do i fix thix please?

  • HAMMUDE90 Heyo! 🐝 (@HAMMUDE90) reported

    @TheDivisionGame The game is once again suffering crashes. For me it's on hardcore mode and some others on softcore and others on both. It's been like 5 days already. Your maintenance did not help anything today either. Please look into it and fix it.

  • LuxFeris LuxFeris (@LuxFeris) reported

    @TheDivisionGame I came back yesterday. 2 freezes then crash in 10 minutes (i never had before)... Logged off, sad. I want to get back 😭

  • Ridercoms . (@Ridercoms) reported

    @xBillTheGamer @TheDivisionGame That’s cool. How you do it isn’t the problem. The problem is it’s possible.

  • Mohamed_Omar288 Grave walker 💀🔮 (@Mohamed_Omar288) reported

    @TheDivisionGame Can you fix the game , it takes to long to launch on the Xbox series x 😡

  • RickyWo55196634 Ricky Wong (@RickyWo55196634) reported

    Hey @TheDivisionGame & @humble, you fellas just had The Division 2: Warlords of New York Edition on sale for $24 CAD. A payment error on the Humble store prevented me from buying it before the sale ended and support said I'm SOL. Any keys left? My mates bought it and I'm broke AF

  • Chou518 Chou (@Chou518) reported

    @TheDivisionGame I found out the answer is "no". No, they did not fix the crashing or locking up.

  • CamoGeko Camo (@CamoGeko) reported

    @SurfingMaverick @gangcry @TheDivisionGame you aint ******* wrong, i havent been able to play this game more than 5-15 mins at a time since February. Broken AF should be a slogan for Division 2

  • mexicanporo Alexander Saavedra (@mexicanporo) reported

    @UbisoftSupport @TheDivisionGame I'm have issues accessing the closed test forum for a new game and ubisoft support is of no help. please help me.

  • Reggaeboyss Corey Francis (@Reggaeboyss) reported

    @TheDivisionGame These Bugs are getting on my last nerves in Division 2. its has been a week now and the game wont start up. Please Please Please fix 😞😞😞😫😩😢😭

  • El_Papupapa PAPUPAPA (@El_Papupapa) reported

    @TheDivisionGame Invisible glitch, PVE hive on PVP, corner/shield glitch, and much more...that’s what kills me

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