The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

• Mr.Eustace Axe and Mallet (@DanWoods1717) reported 5 hours ago

  @craigmdunne @TheDivisionGame There are two things sadly you can do about this 1 you Ddos them 2nd option leave the game let Ubisoft lose money and a game… I just started playing on pc I was on ps5 it was alright lot better on pc plus if I see that or a hacker using mods it’s night night for them…

• Dorian Gray (@DorianGray178) reported 5 hours ago

  @Neobass @TheDivisionGame I’m playing on ps5 pro, and yep- same problem and even more! Ultimate edition credits what included in that pack - so many people still waiting and nothing. You pay money for that crap and you don’t get that. Ubisoft 💩🎲🚽

• Dorian Gray (@DorianGray178) reported 6 hours ago

  @UndeadDuckLord @TheDivisionGame is currently under investigation and our team is actively working to resolve the issue as quickly as possible. We will update this ticket once we have an update. Let us know if you need any help. Thanks and Regards, Ubi-Abigail Ubisoft support

• Code Mustard (@CodeMustard) reported 22 hours ago

  @Bogan47 @TheDivisionGame That's why it might be worth contacting the storefront, if you escalate with them then I'm hoping that they have a process that notifys ubisoft and will hopefully prompt a response from ubisoft and make the issues (that's happened to load of us) a higher priority

• Logic (@NobodyNowhere86) reported 2 days ago

  @DerMossadgreis @TheDivisionGame @Ubisoft What would convince you? I'm literally an executive at the fiber provider lol Telco is my whole life. I know, unequivocally, that the issues that have arisen in the last few weeks are solely due to Ubisoft's improper server merging.

• Zimbo Zipfelklatsch (@DerMossadgreis) reported 2 days ago

  @NobodyNowhere86 @TheDivisionGame @Ubisoft don't play on Wifi maybe. i've done thousands of countdown runs and never had any lag issues lmao.

• Darrell (@ErrorCodeAlpha) reported 2 days ago

  @NobodyNowhere86 @TheDivisionGame @Ubisoft Sounds like operator error.. I'm on Xbox and hardly have any issues at all..

• iTiRAB (@iTiRAB1) reported 2 days ago

  @NobodyNowhere86 @TheDivisionGame @Ubisoft That sounds like a you problem. Im in pc one rarely get any problems.

• Charlie Squires (@CS050_) reported 2 days ago

  @NobodyNowhere86 @TheDivisionGame @Ubisoft Sounds like a WiFi issue I barely ever have any problems on anything or maybe clean ur console/pc.

• ＢＬＡＣＫ ＴＶＳＫ (@BLACK_TVSK) reported 2 days ago

  @Most_InfamousX3 @TheDivisionGame @Ubisoft It’s bugged. They need to fix it.

• FreedomGamez (@GamezFreedom) reported 2 days ago

  @UbisoftSupport what the heck is going on? having issues with logging in on website and getting to store in the ubisoft connect app on pc. trying to get the new dlc for @TheDivisionGame 2 now it says ive been blocked because of to many invalid login attempts. when i know my info

• Peaches Yancy (@KomplexSanity) reported 2 days ago

  @TheDivisionGame all these updates yet no twitch drops in my mailbox stash. this is crazy. what are yall doing about this seriously. it’s been over two weeks almost a month next week. fix soon. i shouldn’t have to send a ticket in for you and @Ubisoft to fix YOUR mistake.

• Hit Pay Dirt with KDRT (@Dr_Dinglenut) reported 7 days ago

  @TheDivisionGame @Ubisoft Its been 2 weeks since we supported your game by buying Battle for Brooklyn. There have been ZERO patches and you have been silent. Where are all the bug fixes? The Catalyst mask sits behind a paywall and its broken. We deserve better than this

• June_Nebula (@SirJuneParrish) reported 8 days ago

  @jay54_big78194 @TheDivisionGame No fixes. Still broken. Idk what is up with Ubisoft but I'm honestly bummed to see another great company from my childhood just slide off into absolute ****.

• 🏴‍☠️🇰🇼 (@Kuwaitisoldier7) reported 8 days ago

  @TheDivisionGame I got it, the infrastracture update was to add new set of clothes👏👏👏 I give Massive entertainment standing Ovation👏👏👏. 5hrs later you guys added clothes but none of the problems👏👏👏 I salute Ubisoft for its downfall and Massive entertainment for making fools out of 👏👏👏

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