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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 11
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 4
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
Braunschweig, Lower Saxony 1
Brussels, Brussels Capital 3
Santos, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bolivarfino
    Dave Pederson (@bolivarfino) reported

    @IamPurePrime @TheDivisionGame Have you noticed Ember triggering an extreme self burn? Around a dozen times yesterday I lit on fire and it cooked me until I was dead, regardless of using armor kits. Switched to Eclipse and problem never occurred again.

  • Young_Blaze39
    Jabari McGee (@Young_Blaze39) reported

    @agent_risk55508 @TheDivisionGame I got that as well. Had to move the game from my external hard drive (since it holds all my ps4 games) to the ps5 console hard drive to fix it.

  • jefazokbron
    JefazoKbron (@jefazokbron) reported

    @TheDivisionGame Fix the audio bug 🤮

  • AlexandreBenqu3
    Alexandre Benquet (@AlexandreBenqu3) reported

    @TheDivisionGame fix the audio, dammit!

  • DodgerDave007
    David Edwards (@DodgerDave007) reported

    @TheDivisionGame I’m going to be relentless to the team if they can’t fix the audio issues. Why am I ******* playing

  • SteinKardinal86
    🇩🇪 SteinKardinal🍻 (@SteinKardinal86) reported

    Ok guys i'll take it back. @TheDivisionGame F*ck CrossPlay and fix your game! Year 8 Season 3 Scout 1 is just another shitshow within the Manhunt formula. Why do you tigh Cleaners to a mainly Hyena area? How are we supposed to finish the Scout? Don't have time for this nonsense!

  • BeatzCreativeHQ
    Beatz Creative (@BeatzCreativeHQ) reported

    @TheDivisionGame Many get more staff to fix your broken f**kin game. The most embarrassing dev team in gaming history. Willingly releases an update that completely removes LMG gun audio! And then wants players to buy cosmetics and season passes. How you guys aint ashamed just shows who u are.

  • the6thlineman
    💎JPJOwns💎 (@the6thlineman) reported

    @maddenjohn1738 @TheDivisionGame They wont look into it unless 5 other people have the same issue

  • _R80G_
    RODSCHER80 (@_R80G_) reported

    @Orkanos @xbikergirl @TheDivisionGame Good for you. Had 2 in escalations already again yesterday and today. On Xbox Europe and also saw a couple streamers with the same issue on ps Europe.

  • metalrr551
    DeathIsTheBeginning (@metalrr551) reported

    @TheDivisionGame @fjUmxwT3 when the fix is coming? I wanna play and hear the game

  • InsomniaLK
    InsomniaLK (@InsomniaLK) reported

    @TheDivisionGame Sounds frustrating, especially with the audio cues being so important in TD2. Hope they roll out a fix soon.

  • theRNGangryfox
    foxfrompalaven (@theRNGangryfox) reported

    @TheDivisionGame Refund the game and all dlc or fix determined

  • DaddyBeeeee
    Bee☝️ (@DaddyBeeeee) reported

    @TheDivisionGame I love your game truly, but we really need to fix the sound 🤞🏻

  • xpcmania
    César - X PC (@xpcmania) reported

    @TheDivisionGame We need fix for sound. What is the point for a Shooter play without audio?

  • puppetfaceart
    JCox (@puppetfaceart) reported

    @TheDivisionGame Not being able to hear a game is crazy work ... Please fix these audio bugs, we can't play this @UbisoftSupport

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