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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 10
Lille, Hauts-de-France 4
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
Braunschweig, Lower Saxony 1
Brussels, Brussels Capital 3
Santos, SP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nico_2k19
    Nico_2k19 (@Nico_2k19) reported

    @TheDivisionGame Fix the sound .. cant hear lmg's, helicoptors or enemy footsteps etc.. it's a mess. Fixing sound should be #1 priority

  • _R80G_
    RODSCHER80 (@_R80G_) reported

    @Orkanos @xbikergirl @TheDivisionGame Good for you. Had 2 in escalations already again yesterday and today. On Xbox Europe and also saw a couple streamers with the same issue on ps Europe.

  • ThaWinston1
    Queefer Sutherland (@ThaWinston1) reported

    @Orkanos @xbikergirl @TheDivisionGame What about the matchmaking? Why do we never get any form of response when bringing up such a glaring issue for new and old returning players that can barely play ANY of your endgame content because we wait an hour for a group for nothing to happen?

  • eirikref
    Eirik Refsdal (@eirikref) reported

    @TheDivisionGame @chris14158492 I think it could be beneficial if the UI for the bug tracker was aimed a bit better at handling a high number of issues. It’s currently hard to navigate and find relevant issues.

  • the6thlineman
    💎JPJOwns💎 (@the6thlineman) reported

    @WatchNAS @TheDivisionGame The only issue for me has been lmgs. Everything else has sound in terms of weapons. My issue was not hearing footsteps, notifications etc

  • LucianBastier
    Grand General Bastier (@LucianBastier) reported

    @TheDivisionGame I'll take on the challenges when you fix the awful audio bug. It's unplayable. How long are you going to wait to fix it? A week? Two? A terrible bug like this should have been fixed immediately. Stop asking people to buy the season pass until you fix your bloody game.

  • DodgerDave007
    David Edwards (@DodgerDave007) reported

    @TheDivisionGame FIX THE AUDIO! ITS EMBARRASSING AS A DEV TEAM

  • DROHUNG
    The Real DROHUNG (@DROHUNG) reported

    @TheDivisionGame Nothing like logging on to the game to realize a lot of mods have been deleted because you took them out of the game player gear is based around those mods and then yet we have problems with the sound like we have been for the last 6 years. Like when are you going to fix it

  • CathrynneSheena
    Cathrynne Sheena (@CathrynneSheena) reported

    @TheDivisionGame There was a restart but still doesn't fix the audio bug!

  • DodgerDave007
    David Edwards (@DodgerDave007) reported

    @TheDivisionGame FIX THE ******* SOUND!

  • BeatzCreativeHQ
    Beatz Creative (@BeatzCreativeHQ) reported

    @TheDivisionGame This game should be taken down from the stores until you scam devs sort you **** out. 75% of audio non existent in an 8 year old game and your still putting paid content in!! Absolutely disgusting jokers!! Audio issues for MONTHS and now its 10x worse!!!

  • Nenahz
    *Insert Name here* 🇺🇦 (@Nenahz) reported

    It's kind of funny though: It takes @TheDivisionGame several months to try and fix existing soundbugs. Then they are making it worse and more than half the sound effects in the game are missing.... Then they write patchnotes "Oh, we know there are some soundeffects missing"...

  • iceqube16
    iceqube.ron (@iceqube16) reported

    @TheDivisionGame When is the fix coming? This game is unplayable. I just came back to this game and when the recent update comes, the game audio is a mess.

  • RichieStud23
    RumpleForeskin (@RichieStud23) reported

    @TheDivisionGame @kamikazevondoom Fix needed for backpacks loot items not showing in bag if you have a duplicate or not in stash space.

  • kemanjen
    kmnjen47 (@kemanjen) reported

    @Orkanos @Maverick__CW @TheDivisionGame Why is the reporting system not working?

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