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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shek O Village, Southern 1
Paris, Île-de-France 31
Louisville, KY 1
Buffalo, NY 1
Navegantes, SC 1
Vaux, ACAL 1
Andryes, Bourgogne-Franche-Comté 1
Wuppertal, NRW 1
Dunkerque, Hauts-de-France 1
Winter Park, FL 1
Blackburn, England 1
Le Marillais, Pays de la Loire 9
Voiron, Auvergne-Rhône-Alpes 4
Madrid, Madrid 3
Dublin, Leinster 1
Naaldwijk, zh 1
Corbenay, Bourgogne-Franche-Comté 1
Alfortville, Île-de-France 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Brussels, Brussels Capital 2
Amarillo, TX 1
Châlons-en-Champagne, ACAL 1
Manchester, England 2
Exeter, England 1
Talange, ACAL 2
Saint-Denis, Île-de-France 1
Seattle, WA 1
Lattes, Occitanie 5
Santander, Cantabria 1
Poplar, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MHanones
    Marcelo Hanones (@MHanones) reported

    @TheDivisionGame The game is broken on xcloud !!! The game is broken on xcloud !!! The game is broken on xcloud !!!

  • IvWilliamshill
    Fake World Aficionado (@IvWilliamshill) reported

    @G_BoyT @TheDivisionGame Maybe they could communicate about lag switchers.

  • williamsleon671
    Leonard Williams (@williamsleon671) reported

    @TheDivisionGame Yeah, is anybody else having a problem with Looting items? I press the button or hold the button to loot and it’s just not doing it.

  • Baxy1776
    SeventeenSeventySix (@Baxy1776) reported

    @TheDivisionGame Escalation. Invisible enemies in runs, making it impossible to progress. Can’t pickup drops—flat out not working for some drops, but is for others!? Logged out to try and rectify…lost all the gear already in my inventory that I picked up from the last run (Proto gear)

  • tedwu66
    Ted Wu (@tedwu66) reported

    @TheDivisionGame Hey The Division Team, I think agents are losing gears & mods in each characters' inventory. Does this issue has been advised?

  • msims443
    icebreakman (@msims443) reported

    @TheDivisionGame Omfg again that's 10 hours off this week we will definitely need great compensation for this and fixing your lame arse bugs. While your at it fix the gun sounds and other sound bugs like no helicopter sounds etc

  • jameslumley1997
    Sir Jamison The Third (@jameslumley1997) reported

    @TheDivisionGame It is broken. Door after electric floors part does not open!!

  • Rotkapp5990
    Rotkapp (@Rotkapp5990) reported

    @MikeJM5421 @TheDivisionGame They did update is in the Stream for the PTS. They Said it will be coming but want to take their time to do it right, so there won't be issues when merging all Plattforms.

  • bladeruin8295
    LJBon 🏳️‍⚧️ (@bladeruin8295) reported

    @TheDivisionGame Tried to login and play and it immediately said I was banned c:

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @TheDivisionGame Maybe start taking the servers down for 24 hours instead of 5. Atleast there is more chance for it to actually work when it comes out. I say "chance" lightly as im sure every update will be an untested mess like usual so zero hopes for that.

  • JustinThe3rd
    JustinThe3rd (@JustinThe3rd) reported

    @TheDivisionGame You can't or won't fix bugs in a timely fashion, but every other week you release skins you want us to buy and now your advertising to us to give money to a table top 'kickstarter'? Please give us a good reason as to why.

  • swiss973
    all_I_know_is_brrrr (@swiss973) reported

    @TheDivisionGame ok can you fix the bug on the agent keener mission if you die an spawn back he just stays in his cozy shack PLEASEEEEE

  • tanimecaj
    Tani Mecaj 🦅🇦🇱 (@tanimecaj) reported

    @TheDivisionGame fix the seeker mine bug keeps stucking behind me

  • DanWoods1717
    Mr.Eustace Axe and Mallet (@DanWoods1717) reported

    @the_big_bongo @TheDivisionGame There’s no switching camera angles while shooting there’s no pistols there’s no scarfs cosmetics character, lock loot, and cosmetics I can keep naming problems that need to be fixed all day but it’s a great game just not ready for console

  • lnavarro99
    LanMan (@lnavarro99) reported

    @TheDivisionGame BTW: Your support site is not working.

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