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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 14
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 2
Wasquehal, Hauts-de-France 1
Lille, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
San Jose, CA 1
Franklin, NH 1
Stockton-on-Tees, England 1
Tychy, Silesia 1
Leatherhead, England 1
Gif-sur-Yvette, Île-de-France 1
Limhamn, Skåne 1
Palm Bay, FL 2
Ormskirk, England 2
Besançon, Bourgogne-Franche-Comté 1
Valencia, Valencia 1
Quirinópolis, GO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KTramm2
    Fackletard (@KTramm2) reported

    @TheDivisionGame Packed with problems. But you didn’t have a problem taking my money on all 4 accounts. Bravo, kids. Bravo.

  • MBCloete
    Michael Cloete (@MBCloete) reported

    @TheDivisionGame why are there constant Delta and Alfa erros? It is deplorable one can't even finish one loop of Decent without getting an error, losing all progress and time spent. #fixyourgame

  • VanHelZiNX
    VanHelZiNX (@VanHelZiNX) reported

    @TheDivisionGame My ticket case 25788515 no customer service for week what wrong with Ubisoft

  • division_legend
    Division Legend (@division_legend) reported

    @TheDivisionGame How useless you are. How many times have we said you should test things before shipping them? You are so dumb. Even people who want to pay you money can't, because of a useless dev who couldn't test the game before shipping it. Now just imagine how many will overflow your support for season pass, store, and prototype issues.

  • JeankaPicado
    P_j (@JeankaPicado) reported

    @TheDivisionGame Please add the upgrade station for the prototype team; it's really demotivating to upgrade my gear and not be able to get the maximum stats. Pelease fix that

  • XavierHamm9728
    Xavier Hamm (@XavierHamm9728) reported

    @TheDivisionGame @TheDivisionGame can we get an apparel fix for The Fool Holster and Gilded backpack I purchased both of them and when I changed the color to black upon login or being spectated the backpack is still white and the holster is still green

  • Dan2020s
    Daniel (@Dan2020s) reported

    @TheDivisionGame Manhunt scout 2 error, hayena counter doesnt work no matter how many you kill

  • maurerbua
    Alessandro Maurer (@maurerbua) reported

    @TheDivisionGame Liberty Island Mission is buggy. If you die in the boss fight after destroying the missile, Keener will not spawn anymore. Please fix this. It is annoying!

  • Daanaerts69
    Daan Aerts (@Daanaerts69) reported

    @TheDivisionGame Fix that manhunt

  • bolivarfino
    Dave Pederson (@bolivarfino) reported

    @Elites_Academy @TheDivisionGame The current Party Leader can select a new leader in the Social Menu. I believe there's an issue that only the Leader can receive the Tokens, could be totally incorrect. I'd try running level 0 solo a few times to build up tokens.

  • patarstor2
    PatrickStar (@patarstor2) reported

    @Zeokor @TheDivisionGame it was a ubisoft error thing, it's fixed

  • the7thseal__
    Rogue-_Nstrument (@the7thseal__) reported

    @Pinguino_alas @TheDivisionGame Did you bother looking at pictures before replying to defend the devs? Cause in 1 picture I have a all max stats prototype Lexington & in the second picture it changed a few mins later to an *** roll. This is what they trying to fix dumbazz lol

  • BlackNW24422742
    Liryon (@BlackNW24422742) reported

    @UbisoftSupport @TheDivisionGame We still have problems on ps5!! Textures wont load why??

  • BlackNW24422742
    Liryon (@BlackNW24422742) reported

    @TheDivisionGame There is an date for the issue on ps5/ps5 pro about textures/light after 20 minutes of gameplay? We are all having these problems!! There is no answer from you and the report said “ done “ when the problem still exist!

  • crnbread
    Ramon Powell (@crnbread) reported

    @TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.

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