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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 14
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 2
Wasquehal, Hauts-de-France 1
Lille, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
San Jose, CA 1
Franklin, NH 1
Stockton-on-Tees, England 1
Tychy, Silesia 1
Leatherhead, England 1
Gif-sur-Yvette, Île-de-France 1
Limhamn, Skåne 1
Palm Bay, FL 2
Ormskirk, England 2
Besançon, Bourgogne-Franche-Comté 1
Valencia, Valencia 1
Quirinópolis, GO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mike34697404
    mike (@mike34697404) reported

    @TheDivisionGame any chance you fuking morons going to fix this ******* ****? you fuking morons. go to incursion and all your attributes drop to lower levels! WTF? YOU ******* MORONS!

  • PorfirioIii
    Reverend Pain (@PorfirioIii) reported

    @TheDivisionGame been noticing a glitch since the update. Using a rifle for about 15 minutes and then the shots are completely muted. All other weapons remain fine. But the rifles go mute, there's a muzzle flash and impact but no sound. AT ALL.

  • justDjce
    El Jefe (@justDjce) reported

    @TheDivisionGame @TheDivisionGame Who do we take up the issue with the $50 charge instead of $30 in the Xbox store? Or will y’all handle those refunds as a part of fixing the “store issue”. The content being bugged is 1 think to miss represent the cost and charge something different is fraud.

  • GhostDeep73745
    Y_Deep-_ Ghost_Y (@GhostDeep73745) reported

    @TheDivMobile @TheDivisionGame I would appreciate it if you could fix the bug with the rewards in The Division 2, because if I don't receive them, I'll be very disappointed in you. There are exactly 7 days left to receive them, and so far nothing.

  • LoganYu801104
    Logan (@LoganYu801104) reported

    @TheDivisionGame Just fired a request to cancel my UBI account, you don't want to fix problems, just add things to make lazy money.

  • NateBarman1
    Nate Barman (@NateBarman1) reported

    @TheDivisionGame Fix the 100 tier Agiator skin “Constellation .” This won’t give apply skin this Agiator skin. I just already got tier 100 is done. H.E.L.P

  • drakkon4440
    Drakkon (@drakkon4440) reported

    @TheDivisionGame Same bro. They’ve made the same error that Bungie did with Destiny 2 which led to a mass exodus of the player base and they think we are so loyal that we won’t quit too. For the mask, they need to have 3 static roll blueprints and a random one if you want a hybrid build.

  • PscheBreak
    PsychedelicBreakfast (@PscheBreak) reported

    @Jordanwolff22 @TheDivisionGame @TheDivisionGame please read. Has been reported in bug reporter but sat in 'pending review' for days. People have also been reaching out in discord to mods as well as streamers who have a contact with devs to address this issue.

  • ziGzaG667
    zaG (@ziGzaG667) reported

    @TheDivisionGame Bounty mission doesn't count for project mission anymore. Fix needed, can't complete the weekly!

  • Leonid3r
    Leonid3r (@Leonid3r) reported

    @TheDivisionGame Daily projects are not working / progressing. True sons head hunts are stuck and not progressing for the weekly project and we can't finish it. Also daily activities project isn't working either. You ask for money for classified missions but the basic stuff isn't even working. 🤷

  • drakkon4440
    Drakkon (@drakkon4440) reported

    @TheDivisionGame Maybe I’m wrong but I feel like this is a tone deaf post. You’re really pushing this game mode considering how poorly implemented it is with the garbage RNG and terrible drop rates. You also have the plethora of complaints and issues with Prototype and the Investor’s mask trash.

  • RadecStark
    Rake of house Tomfoolery (@RadecStark) reported

    @TheDivisionGame How about fix the dam lag and disconnect bs that's been mad rampant this season. An atrocious prototype grind only to get screwed over by the bs

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @AlphaBravoOne1 @TheDivisionGame You saying thie like most of the player base are able to run the incursion, let alone the raids lol. This has always been an issue for players unable to run these. Without having to hit discord or looking for groups etc

  • HallamMark42429
    MARK HALLAM (@HallamMark42429) reported

    @TheDivisionGame This is a pay service and you’re given us I’ve been playing for 6 1/2 years and the prototype gear is way too expensive and reroll talents. Probably have to re-roll about eight times and that’s gonna cost a bloody fortune.

  • JohnnyRico87
    Johnny Rico (@JohnnyRico87) reported

    @TheDivisionGame Yeah gotta fix the drop rates. And the expertise grind is crazy

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