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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 31
Frome, England 1
Shek O Village, Southern 1
Louisville, KY 1
Buffalo, NY 1
Navegantes, SC 1
Vaux, ACAL 1
Andryes, Bourgogne-Franche-Comté 1
Wuppertal, NRW 1
Dunkerque, Hauts-de-France 1
Winter Park, FL 1
Blackburn, England 1
Le Marillais, Pays de la Loire 9
Voiron, Auvergne-Rhône-Alpes 4
Madrid, Madrid 3
Dublin, Leinster 1
Naaldwijk, zh 1
Corbenay, Bourgogne-Franche-Comté 1
Alfortville, Île-de-France 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Brussels, Brussels Capital 2
Amarillo, TX 1
Châlons-en-Champagne, ACAL 1
Manchester, England 2
Exeter, England 1
Talange, ACAL 2
Saint-Denis, Île-de-France 1
Seattle, WA 1
Lattes, Occitanie 5
Santander, Cantabria 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mario_LM105
    Mario (@Mario_LM105) reported

    @TheDivisionGame Still not able to play on Xbox cloud I hope you fix this before the end of this event.

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @TheDivisionGame Maybe start taking the servers down for 24 hours instead of 5. Atleast there is more chance for it to actually work when it comes out. I say "chance" lightly as im sure every update will be an untested mess like usual so zero hopes for that.

  • asdfghj1489
    asdfgh (@asdfghj1489) reported

    @_R80G_ @TheDivisionGame Get rid of the damn tokens, problems solved. We have had enough gambling with prototype conversion and augments reroll

  • planelenny
    plane lenny (@planelenny) reported

    @G_BoyT @TheDivisionGame And communicate about breaking things everytime they try to fix or add something else. And why they can mysteriously patch something like ronin key bug but not our disappearing items and mods and the ps 1 graphics issues.

  • tanimecaj
    Tani Mecaj 🦅🇦🇱 (@tanimecaj) reported

    @TheDivisionGame fix the seeker mine bug keeps stucking behind me

  • ImLoathinq
    Loathinq | ♡ M ♡ (@ImLoathinq) reported

    Can't play WZ because of constant stuttering issues. Been happening since season three launch apparently. I need a good game to really grind... someone find me an MMO or I'm going to start The Division again. @TheDivisionGame

  • daryiljohnson30
    daryil andrew (@daryiljohnson30) reported

    @xpcmania @TheDivisionGame They already said they was gonna fix the token problem in the licence stream they did

  • G_BoyT
    G_BoyTStreamz (@G_BoyT) reported

    @Matteo076427230 @TheDivisionGame They already know about this ive been communicating with one of the devs myself on this issue they are constantly trying to find a solution to this exact issue you have to give these people time to find the solution to the problem.

  • Dralovic
    Drakonniz (@Dralovic) reported

    @TheDivisionGame How in the hell can any game company have 5 hour downtimes every 2 ******* days and still be plagued with problems such as Delta-3 internet desync disconnections, lag stutter, and other ****. What the hell do you people actually DO on these 5 hour downtimes?

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @TheDivisionGame Hope nobody wants to use the on screen keyboard as that now seems to be f**ked. Type and the chat window literally doesnt appear. Next im wouldn't be surprised if our character is invisible to go with the no gun sounds and broken mess that we call a game

  • mickrussell1969
    Michael Russell (@mickrussell1969) reported

    @Big_BProd @TheDivisionGame No it's not why you making **** up there's enough problems FFS

  • Qzzz84
    Qzzz (@Qzzz84) reported

    @TheDivisionGame So 1 fix is 1 hour. Roger that.

  • chiroho
    Rob (@chiroho) reported

    @TheDivisionGame Thank you for fixing the Cipher Hunter. I been able to do all the other Brooklyn hunters but cannot seem to find any of the cannisters for the Craver Hunter. I've logged out and in, waited overnight, reset control points to a different difficulty. Is this an issue as well?

  • Juicewrdddd
    Juice WRLD 9 9 9 🔪 (@Juicewrdddd) reported

    @TheDivisionGame one of the hunters Mask is not working

  • OmniStef94
    Stef (@OmniStef94) reported

    @chaosprimeZ @TheDivisionGame @UbiMassive No problem! I've been playing the game a decent amount lately, so I'm sure I can answer some more questions you may have.

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