The Division 2 Outage Map
The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
The Division 2 users affected:

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Dallas, TX | 3 |
New York City, NY | 2 |
Brisbane, QLD | 2 |
Greenwood, SC | 2 |
Washington, D.C., DC | 1 |
Amarante, Distrito do Porto | 1 |
Houston, TX | 1 |
Edgewater, FL | 1 |
Biloxi, MS | 1 |
Queens, NY | 1 |
East Newark, NJ | 1 |
Madrid, Comunidad de Madrid | 1 |
Volendam, nh | 1 |
Goiânia, GO | 1 |
Pato Branco, PR | 1 |
Leyland, England | 1 |
Parker, CO | 1 |
Idaho Falls, ID | 1 |
Kawaguchi, Saitama-ken | 1 |
Salisbury, MD | 1 |
Cleveland, WI | 1 |
Adelaide, SA | 1 |
Falling Waters, WV | 1 |
Unterschleißheim, Bavaria | 1 |
Bromsgrove, England | 1 |
Paris, Île-de-France | 1 |
Wakefield, England | 1 |
Cardiff, Wales | 1 |
Port Jervis, NY | 1 |
Hellevoetsluis, zh | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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paul kaye (@nemesis7670) reported
@UbisoftSupport @TheDivisionGame When is the fix coming? Have a week off work to play and can't so please give us an indication when it will be fixed
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Tony Hayabusa (@tony_hayabusa) reported
@UbisoftSupport @TheDivisionGame So I'm guessing no fix yet? Still at 9% as of this morning ET
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Troy (@Troy81900982) reported
@UbisoftSupport @TheDivisionGame Are you aware of invisibility dz glitch using waveform holster. Players using as I type
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Nickko RC (@NPhryme) reported
@TheDivisionGame Game crashing, fixing weird bugs that are fresh and not long-time (I would name, but it’s old, and that’s the point of how long it existed—it is still persisting.) Missions? It’s the same one, and how repeating a same mission—that’s basically instances: 3yr issues about to be…
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Nickko RC (@NPhryme) reported
@TheDivisionGame I enjoy this game since launch, so do not get me wrong, but many—like I! Have seen the issues still ongoing and you are suppose to fix problems, not create more and more, and then add more issues—that’s the history of this game. New content? Here are more issues! Fixes? ****’em!
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matt (@matt50264690) reported
@UbisoftSupport @TheDivisionGame hey any news on a fix yet Ive just lost my 3rd character now I personally think you should compensate all players affected by this bug and extend golden bullet this isn't the first time players have been affected by this bug it has been going on since 2019
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MikelOG (@MikelOGYt) reported
@UbisoftSupport @TheDivisionGame My character is not showing up. My platform is Xbox. Is there still no ETA on the issue?
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Thewolverine513 (@EXILE_Goldberg) reported
@UbisoftSupport @TheDivisionGame Is there an issue with pc users with this update that u are aware of since yesterday i have not been able to load into game on pc. Stuck at 72% everytime.
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Oldman Dre👨🏽🦳 (@Itsdretho) reported
@TheDivisionGame wtf you do an update now it takes more time to load in AND WHERE ******** IS MY CHARACTER!!! Fix the stupid *** game
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Steffan Jensen (@IceManiac79) reported
@UbisoftSupport @TheDivisionGame I have the same problem that it is stuck at 9 % and my characters are missing i have testet it on ps4 Pro and ps5 my username is IceTeamDK
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smartyfool (@smartyfool1) reported
@UbisoftSupport @TheDivisionGame 17 hours already and you guys still can't fix this ?
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kami (@kamimetal19) reported
@UbisoftSupport @TheDivisionGame After almost 24 hours game still broken
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Clayton Kelly (@cyncrvr) reported
@UbisoftSupport @TheDivisionGame still can't sign in to the game... 😡😡😡
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Clayton Kelly (@cyncrvr) reported
@UbisoftSupport @TheDivisionGame woke up hoping to play some D2 but I still can't sign in past 9% and I can't even see my character anymore... 😡
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matt (@matt50264690) reported
@UbisoftSupport @TheDivisionGame hey any new on this issue getting sorted I've lost my main character yesterday and secondary and just lost a character I started to rank up last night I've lost over 400 god roll items between 3 characters plus all my best builds on my main character because you lot have manage