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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Nazaire, Pays de la Loire 1
Istres, Provence-Alpes-Côte d'Azur 1
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 8
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 3
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ImKevBe
    ImKevBe (@ImKevBe) reported

    @TheDivisionGame I know your working on the audio fix but hurry up and fix it please, the game is starting to be unplayable one minute there’s sound then there’s not and you get liked because couldn’t hear them it’s making me feel like I do want to play it at the moment 😕

  • Delta4Mitch
    Mitch Rogers (@Delta4Mitch) reported

    @SHDdispatch @TheDivisionGame Why no maintenance? You have much to fix…..SOUND being the most important. Nobody wants to play a game with no sound or intermittent sound. You need a complete new Engine.

  • kemanjen
    kmnjen47 (@kemanjen) reported

    @TheDivisionGame @kamikazevondoom I don’t understand how you manage to ruin everything. There are only 5–10 players left in the Dark Zone, and you’re doing everything you can to stop them from playing. How is the Prototype supposed to work? Is it actually valid in PvP? Players can use a lag switch to avoid taking

  • mangomhf
    MangoMHF (@mangomhf) reported

    @TheDivisionGame @UbisoftSupport After the update the game is freezing before character screen. Is this a known issue? the process .exe is hanging then crashing to desktop.

  • V1rtualzZ
    V1rtualzZ (@V1rtualzZ) reported

    @Orkanos @xbikergirl @TheDivisionGame There is also a huge problem with bullet registration which is just as important as the sound issues. I sure the boys and girls will fix it.

  • DramaKingMatt
    Matthew Rehwoldt (@DramaKingMatt) reported

    @TheDivisionGame This is still a rampant issue.

  • dyzasta_strykes
    Phucty Phyno (@dyzasta_strykes) reported

    @TheDivisionGame The problem is you seem to know about problems but don't fu**ing fix them.

  • theRNGangryfox
    foxfrompalaven (@theRNGangryfox) reported

    @TheDivisionGame Refund the game and all dlc or fix determined

  • bolivarfino
    Dave Pederson (@bolivarfino) reported

    @IamPurePrime @TheDivisionGame Have you noticed Ember triggering an extreme self burn? Around a dozen times yesterday I lit on fire and it cooked me until I was dead, regardless of using armor kits. Switched to Eclipse and problem never occurred again.

  • ImKevBe
    ImKevBe (@ImKevBe) reported

    @TheDivisionGame Yesterday I was trying to do a retaliation which I could normally do without any problem because of the sound and I couldn’t hear anyone and anything around me I was killed 3 times in the end I just gave up it’s unplayable so please fix it ASAP

  • AspectGamein
    Aspect (@AspectGamein) reported

    @TheDivisionGame 25GB on PC !!🙄🤨 Have you guys fixed the audio issues??

  • Whitelion1970
    WhiteLion (@Whitelion1970) reported

    @TheDivisionGame Fix the audio problem asap. Fully Annoying, I can not play with my striker build. (LMG s) And also journey is bugged. There is a claim your reward notification but when I check it nothing is there to claim.

  • SteinKardinal86
    🇩🇪 SteinKardinal🍻 (@SteinKardinal86) reported

    Ok guys i'll take it back. @TheDivisionGame F*ck CrossPlay and fix your game! Year 8 Season 3 Scout 1 is just another shitshow within the Manhunt formula. Why do you tigh Cleaners to a mainly Hyena area? How are we supposed to finish the Scout? Don't have time for this nonsense!

  • InsomniaLK
    InsomniaLK (@InsomniaLK) reported

    @TheDivisionGame Sounds frustrating, especially with the audio cues being so important in TD2. Hope they roll out a fix soon.

  • IPH33NIX
    IPH33NIX (@IPH33NIX) reported

    @TheDivisionGame Genuine question: who is the head of your audio team? Because holy crap the in-game audio is awful. So many problems with it cutting out, the weapon audio bug keeps getting worse, and it seems with each update it finds new ways to get worse, too.

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