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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boulogne-sur-Mer, Hauts-de-France 1
Millau, Occitanie 1
São Paulo, SP 1
Saint-Nazaire, Pays de la Loire 1
Istres, Provence-Alpes-Côte d'Azur 1
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 5
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 2
Wirral, England 1
Fargo, ND 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Spriggz_z7z
    Spriggz (@Spriggz_z7z) reported

    @Vatoslo26149470 @Thokisback @TheDivisionGame Game is still fun, I don’t need audio to enjoy it. It is annoying though but I just turned off game audio and listen to music or have a YouTube video playing. Still want a fix either way

  • agent_risk55508
    Risky_Agent (@agent_risk55508) reported

    @TheDivisionGame What about the weird lagging issue that causes my character to slow down and walk? Not to mention the invisible walls that I kept running or walking into? I missed out the majority of last season because of it.

  • Delta4Mitch
    Mitch Rogers (@Delta4Mitch) reported

    @TheDivisionGame Fix the “Favorite” option so we don’t deleted weapons/gear we don’t want to delete. While you at it, include a “Favorite “ for BUILDS.💪

  • brettbeckman15
    Brett Beckman (@brettbeckman15) reported

    @TheDivisionGame Delta errors all morning can't even finish one bounty

  • David_Aitken07
    Dave 🇦🇺🥷 (@David_Aitken07) reported

    @TheDivisionGame How can audio issues keep getting worse. LMGS have no firing sound, no reloading sound, rifles and MMRs the same. Enemies have no shooting sounds. Hyenas you can't hear running up on you, still. Can't play it like this.

  • Nico_2k19
    Nico_2k19 (@Nico_2k19) reported

    @TheDivisionGame Fix the sound bugs ffs

  • Nenahz
    *Insert Name here* 🇺🇦 (@Nenahz) reported

    It's kind of funny though: It takes @TheDivisionGame several months to try and fix existing soundbugs. Then they are making it worse and more than half the sound effects in the game are missing.... Then they write patchnotes "Oh, we know there are some soundeffects missing"...

  • CamoGeko
    Camo 🦎 (@CamoGeko) reported

    @TheDivisionGame You will never fix it completely

  • TubbyJ95
    Santiago ✞ (@TubbyJ95) reported

    @TheDivisionGame Can we get an update fix on collectibles not popping up? I have some comms that I’ve collected and haven’t been rewarded for it. So when I go back to the location where the comm is location it doesn’t show on the app. This has been ongoing for months and nothing has been said

  • 00thegoat00
    Rory O Mahony (@00thegoat00) reported

    @TheDivisionGame This trash is unplayable still can’t hear the guns imagine the state of *** 3 with these idiots making it,they can’t even fix sound bugs

  • puppetfaceart
    JCox (@puppetfaceart) reported

    @TheDivisionGame Not being able to hear a game is crazy work ... Please fix these audio bugs, we can't play this @UbisoftSupport

  • Qzzz84
    Qzzz (@Qzzz84) reported

    @TheDivisionGame It's not a new problem though. Have you discovered it now ?

  • BeatzCreativeHQ
    Beatz Creative (@BeatzCreativeHQ) reported

    @TheDivisionGame Many get more staff to fix your broken f**kin game. The most embarrassing dev team in gaming history. Willingly releases an update that completely removes LMG gun audio! And then wants players to buy cosmetics and season passes. How you guys aint ashamed just shows who u are.

  • ImKevBe
    ImKevBe (@ImKevBe) reported

    @TheDivisionGame Yesterday I was trying to do a retaliation which I could normally do without any problem because of the sound and I couldn’t hear anyone and anything around me I was killed 3 times in the end I just gave up it’s unplayable so please fix it ASAP

  • _R80G_
    RODSCHER80 (@_R80G_) reported

    @Orkanos @xbikergirl @TheDivisionGame Good for you. Had 2 in escalations already again yesterday and today. On Xbox Europe and also saw a couple streamers with the same issue on ps Europe.

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