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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 10
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 3
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DeMarsh1003
    DeMarsh1003🍅⛷🎿 ⭕️ |-/ (@DeMarsh1003) reported

    @dzdnconfused_ @Orkanos @TheDivisionGame I have had no issues with the difficulty in the PVE Dark zone. What was your alert level? I found if it’s anything higher than two, you need to be running with a group.

  • IPH33NIX
    IPH33NIX (@IPH33NIX) reported

    @TheDivisionGame Genuine question: who is the head of your audio team? Because holy crap the in-game audio is awful. So many problems with it cutting out, the weapon audio bug keeps getting worse, and it seems with each update it finds new ways to get worse, too.

  • LucianBastier
    Grand General Bastier (@LucianBastier) reported

    @TheDivisionGame I'll take on the challenges when you fix the awful audio bug. It's unplayable. How long are you going to wait to fix it? A week? Two? A terrible bug like this should have been fixed immediately. Stop asking people to buy the season pass until you fix your bloody game.

  • xposed99
    _.XposeD._ (@xposed99) reported

    @TheDivisionGame Instead of worrying about the fun everyone is having with EE and Coils, how about fixing actual issues? Example: I just completed the Classified Assignment Project & didn't receive the rewards. You guys have actual game issues you should be worrying about.

  • eirikref
    Eirik Refsdal (@eirikref) reported

    @TheDivisionGame @chris14158492 I think it could be beneficial if the UI for the bug tracker was aimed a bit better at handling a high number of issues. It’s currently hard to navigate and find relevant issues.

  • CaliKev83
    #1Republican (@CaliKev83) reported

    @TheDivisionGame @Ubisoft fix the game please. New update has broken the game and made it terrible to play. No sound. I will return when you release a fix. Missing blueprints and broken projects. I was looking forward to the update till I played it.

  • Dalkey__
    Trev (@Dalkey__) reported

    Fix the sound in the game ffs @TheDivisionGame

  • ImKevBe
    ImKevBe (@ImKevBe) reported

    @SHDdispatch @TheDivisionGame So you’re still not going to fix the audio yet?

  • the6thlineman
    💎JPJOwns💎 (@the6thlineman) reported

    @maddenjohn1738 @TheDivisionGame They wont look into it unless 5 other people have the same issue

  • Beebe504
    bb_504 (@Beebe504) reported

    @UbiMassive @TheDivisionGame respectfully requesting an explanation on why I get so many Big Show drops for LMG targeted loot. Want some Gear Shift drops and it's kind of ridiculous how few I get. Check the %s please. Good luck with the sound issues. I know that's more important

  • WHITE_RABBIT732
    white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported

    @TheDivisionGame 2,736 days since the game launched and we are still playing a tactical shooter in complete silence. How do you patch a game so badly that gunshots, reloads, and enemy audio vanish instantly?. Complete clown show at Ubisoft. Fix your game engine already.

  • Hero361_Gaming
    Hero361/Nick (@Hero361_Gaming) reported

    Stream today has been canceled, @TheDivisionGame 's EAC has completely died on me, the proposed fix for it doesnt even let me open the runcmd window to try and run a repair, the only other ways to get into the bloody game is to either reinstall the ENTIRE GAME or get it on ps5

  • coreyhc87
    corey (@coreyhc87) reported

    @TheDivisionGame Can you take the challenges and fix the bugs in the game this audio bug is rly annoying

  • Virolykana
    joackim lauridsen (@Virolykana) reported

    @TheDivisionGame maby ******* fix the ****** up mess you caused in the patch making the game UNFUCKINGplayable?

  • BeatzCreativeHQ
    Beatz Creative (@BeatzCreativeHQ) reported

    @TheDivisionGame Wow you devs are genuinely *************** now right?! A whole season of broken LMG audio and skills... load into the new season today to ZERO LMG GUN SOUND AT ALL!!!! no pulse sound still too!! Absolute clowns!!!!!

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