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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 2
Saint-Nazaire, Pays de la Loire 1
Istres, Provence-Alpes-Côte d'Azur 1
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 8
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 3
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • killer_sneak
    KillerSneak (@killer_sneak) reported

    @TheDivisionGame @TheDivisionGame some? The latest update renders your “game” unplayable. This should not have been released in any way, shape or form! You know it, the issue has been there since the release of this “game”. That you still have the community backing you is mind blowing tbh!

  • mangomhf
    MangoMHF (@mangomhf) reported

    @TheDivisionGame @UbisoftSupport After the update the game is freezing before character screen. Is this a known issue? the process .exe is hanging then crashing to desktop.

  • CjMac_91
    Mr. Cam (@CjMac_91) reported

    @TheDivisionGame Can you all fix the Ortiz: Reficere backpack and chest talents?

  • Fate_Of_Nines
    Fate Of Nines - Construction Hiatus (@Fate_Of_Nines) reported

    @TheDivisionGame No big deal. We're used to audio issues by now. Most of the time we don't even notice it anymore. That said can we go ahead and just get the Retaliation buff event going today instead of waiting for it to start? In fact, make it a thing for the entire season. No sarcasm.

  • Nico_2k19
    Nico_2k19 (@Nico_2k19) reported

    @TheDivisionGame Fix the sound .. cant hear lmg's, helicoptors or enemy footsteps etc.. it's a mess. Fixing sound should be #1 priority

  • BeatzCreativeHQ
    Beatz Creative (@BeatzCreativeHQ) reported

    @TheDivisionGame Wow you devs are genuinely *************** now right?! A whole season of broken LMG audio and skills... load into the new season today to ZERO LMG GUN SOUND AT ALL!!!! no pulse sound still too!! Absolute clowns!!!!!

  • _MaxiTB
    MaxiTB (@_MaxiTB) reported

    @TheDivisionGame Listen, your audio stack is crap, there's no way to sugarcoat this. It's busted. It's broken. It was the reason why I stopped playing the game years ago and coming back it's still in this "state". This doesn't need a bugfix, rip that thing out, make it from scratch.

  • RichieStud23
    RumpleForeskin (@RichieStud23) reported

    @TheDivisionGame @kamikazevondoom Fix needed for backpacks loot items not showing in bag if you have a duplicate or not in stash space.

  • RichieStud23
    RumpleForeskin (@RichieStud23) reported

    @TheDivisionGame Sound is broken and U.I. For backpack loot in bag isn’t showing how many of same item might be in stash.

  • AlexSmi30515797
    Alex Smith 🇺🇸 (@AlexSmi30515797) reported

    @TheDivisionGame Just fix the audio bugs that have plagued the game for a while. It's annoyingly noticable.

  • LichSynthetiq
    LichSynthetiq (@LichSynthetiq) reported

    @TheDivisionGame Game runs really poorly after the update. There are major FPS drops, and it’s not just me. 20+ others in my clan are experiencing the same issue.

  • Legion60406072
    Legion (@Legion60406072) reported

    @TheDivisionGame Fps dramatically reduce pls also fix this

  • LucianBastier
    Grand General Bastier (@LucianBastier) reported

    @TheDivisionGame FIX THE DAMN AUDIO ISSUES! DON'T WAIT FOR THE WHOLE ******* SEASON TO END TO GET TO IT!

  • Black_wolf_1978
    Blackwolf_King42 (@Black_wolf_1978) reported

    @Susan96397867 @TheDivisionGame yes I have some problem and when you try get out that spot there a wall that pops up or you run into cleaners or something else lol its bad

  • Gamefly150
    Gamefly150 (@Gamefly150) reported

    @TheDivisionGame cool, can anyone explain to me why I don't have the daily/weekly classified assignment projects do you actually have to buy every single one, is there something you need to do to unlock them, or are they just completely broken for me

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