The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Montréal, QC 2
Springfield, IL 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Münster, NRW 2
Washington, D.C., DC 2
Copenhagen, Region Hovedstaden 1
Essen, NRW 1
Caen, Normandie 1
Athens, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • iouioc i (@iouioc) reported

    @TheDivisionGame Can the game freeze black screen problem be fixed?

  • Googlywaa Googlywaa (@Googlywaa) reported

    @LtBuzzLitebeer @TheDivisionGame I dual wielded two live accounts, PS4 & PC. Measurably, PC was more accurate and PS4 left us with two broken R3 (sprinting!!). Running openworld bosses in a 40min cycle every lunch,.. <3 best DLC Eva! (Might be biased!)

  • GilSnake Snakegil (@GilSnake) reported

    @TheDivisionGame Does the game still crash so often on PTS ? Will this update fix anything at eventually on legit servers 🙄 ? Will drones still get stuck, and can you still kill yourself with seeker mines, oxidizer or whatever skill ???

  • DavidekLibor Libor Davídek (@DavidekLibor) reported

    @EpicSlay3rs @TheDivisionGame its Ubishite this is normal for them, just open their laucher and try browse games in shop the LAG is epic even in shop lol.

  • CALAXANAS Calaxanas (@CALAXANAS) reported

    @TheDivisionGame Don’t forget to fix the shrapnel traps they Insta-kill you with zero skill tiers when they specifically stick to your characters body

  • guicostagomes #FORABELLINTANI (@guicostagomes) reported

    @HykCraft @TheDivisionGame @Daria_General No they are not! I have opened at least 10 caches of each and have not received any of the new exotic weapons. The items that they say they have excluded for this phase (Heartbreaker and Catharsis) continue to drop without problems...

  • darrenbaker0 Darren Baker (@darrenbaker0) reported

    @TheDivisionGame I'm going to be a baby and scream and shout because I can't play the game due to errors. This is the only time us PC players get the chance to get a jump on console players, and post videos ruining the newness of this update. I want them to feel like this is already old.

  • NathanEmery8 Nathan Emery (@NathanEmery8) reported

    @TheDivisionGame is anyone having any issues getting trophies as I have came back after 2 years away and booted up my save to finish off platinums and none at all are popping. I am on ps5

  • CapStar362 Andrew M (@CapStar362) reported

    @TheDivisionGame @smxo00 the Heartbreaker set is STILL available in FULL in the PTS Caches at the vendor. The Delta disconnect issue is soooo severe we as players cannot even PLAY Phase 3 for more than anywhere between 20-60 minutes before we get yeeted to a Delta Disconnect. 1/?

  • Nickkholodeon Never Say Kekko Until You’ve Seen Nikko (@Nickkholodeon) reported

    @TheDivisionGame I sat with a group talking about all this, and they are players with SHD 8k and above, and they even said with each maintenance it is becoming worst. Imbalance damage and speed, glitches, skills becoming more broken, firing mechanics broken (lag firing), and movements clunkier.

  • xIndica_xHigh xIndicaxHigh (@xIndica_xHigh) reported

    @EpicSlay3rs @TheDivisionGame The fact that a single gearset in general! Can cause players to have a connection error that is not a good sign that the developers who are left working on this update. Know what they are doing. It just doesn't sound good at all. @EpicSlay3rs

  • Ramzy02678726 Ramzy (@Ramzy02678726) reported

    @liambutler6Bash @TheDivisionGame I’m with you and the problem they will not change it because removing those items means a lot of DMG lost on all builds, they should never had implemented those items or at least gave them requirements like back then in The Division 1. Every potato is using those items on builds.

  • Reinis56786875 k9unit (@Reinis56786875) reported

    @TheDivisionGame New gear set is just div1 striker with extra steps Delta errors but i guess that's nothing new with the game Shield changes are good Overall 6/10

  • Gezbo_Sen Gerry Booth 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@Gezbo_Sen) reported

    @TheDivisionGame Any chance you can fix the way to get the Liberty D50 exotic pistol? Tried to do the specific mission to get the parts but they never drop when I kill the enemy?

  • GilSnake Snakegil (@GilSnake) reported

    @TheDivisionGame Does the game still crash so often on PTS ? Will this update fix anything eventually on live servers 🙄 ? Will drones still get stuck, and can you still kill yourself with seeker mines, oxidizer or whatever skill ???

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