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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Saint-Nazaire, Pays de la Loire 1
Istres, Provence-Alpes-Côte d'Azur 1
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 5
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 2
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Susan96397867
    Kelso_Division (@Susan96397867) reported

    I dont bout all of you but during my play time on the game the screen gets so dark that I cant see where My character is running(and yes I turned it on before ask) I M PS 5 anymore else having this issue? @TheDivisionGame

  • CaliKev83
    #1Republican (@CaliKev83) reported

    @TheDivisionGame @Ubisoft fix the game please. New update has broken the game and made it terrible to play. No sound. I will return when you release a fix. Missing blueprints and broken projects. I was looking forward to the update till I played it.

  • oMarvixo
    oMarvixo (@oMarvixo) reported

    @TheDivisionGame No just fix the bugs first then we play again jeez

  • jesusitacanija
    Christian Pelaez Castillo (@jesusitacanija) reported

    @LucianBastier @TheDivisionGame According to them they repair and maintain! And the errors continue and we are the ones affected! And we receive, nothing! They only take away from us.

  • AlexSmi30515797
    Alex Smith 🇺🇸 (@AlexSmi30515797) reported

    @TheDivisionGame Just fix the audio bugs that have plagued the game for a while. It's annoyingly noticable.

  • AlexandreBenqu3
    Alexandre Benquet (@AlexandreBenqu3) reported

    @TheDivisionGame fix the audio please

  • oOo_IAN_oOo
    Ian (@oOo_IAN_oOo) reported

    @UbisoftSupport @TheDivisionGame im new to Division 2 (2 weeks) it all started off so well but now i find the game has audio bugs where the sounds of the guns & being shot are silent. Apparently this issue has been in since almost day 1. Will you be addressing this issue ?

  • Dalibor62724128
    Dalibor (@Dalibor62724128) reported

    @ProtheanTexan @TheDivisionGame What are you talking about, every time they try to fix something, they screw up something else without even solving what they said they were going to solve. And so for years

  • DeMarsh1003
    DeMarsh1003🍅⛷🎿 ⭕️ |-/ (@DeMarsh1003) reported

    @dzdnconfused_ @Orkanos @TheDivisionGame I have had no issues with the difficulty in the PVE Dark zone. What was your alert level? I found if it’s anything higher than two, you need to be running with a group.

  • CFOBDecember
    DecemberPlays (@CFOBDecember) reported

    @TheDivisionGame Audio still completely broken on PC after the "small patch".

  • ThaWinston1
    Queefer Sutherland (@ThaWinston1) reported

    @Orkanos @xbikergirl @TheDivisionGame What about the matchmaking? Why do we never get any form of response when bringing up such a glaring issue for new and old returning players that can barely play ANY of your endgame content because we wait an hour for a group for nothing to happen?

  • DodgerDave007
    David Edwards (@DodgerDave007) reported

    @TheDivisionGame FIX THE AUDIO! ITS EMBARRASSING AS A DEV TEAM

  • IPH33NIX
    IPH33NIX (@IPH33NIX) reported

    @TheDivisionGame Genuine question: who is the head of your audio team? Because holy crap the in-game audio is awful. So many problems with it cutting out, the weapon audio bug keeps getting worse, and it seems with each update it finds new ways to get worse, too.

  • Nico_2k19
    Nico_2k19 (@Nico_2k19) reported

    @TheDivisionGame Fix the sound .. cant hear lmg's, helicoptors or enemy footsteps etc.. it's a mess. Fixing sound should be #1 priority

  • Voice_at_3am
    Your inner voice (@Voice_at_3am) reported

    @TheDivisionGame Thank you so much, it seems to be working. No further issues since then, please keep it that way. Now, please fix the interior settings so they retain their appearance and don't always change color even when not selected 😒. I like my expensive items to be original!

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