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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nantes, Pays de la Loire 1
Woodbridge, VA 1
Elk River, MN 1
Murray, KY 1
Oudenaarde, Flanders 1
Ormskirk, England 3
Vidauban, Provence-Alpes-Côte d'Azur 1
Independence, KY 1
Dieppe, Normandy 1
Lunéville, ACAL 2
Paris, Île-de-France 12
Lille, Hauts-de-France 2
Lys-lez-Lannoy, Hauts-de-France 1
Bristol, England 1
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 1
Wasquehal, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GilSnake
    Snakegil (@GilSnake) reported

    @TheDivisionGame Yup. Bugged talent, as many others in game. Just been crushed in Tier 3 escalation because it just stopped working. Thanks for being fair, with fire immune enemies, auto-regenerating, while aim assist is broken and talents are too. Ask for impossible, done 😒

  • PimnkP
    PuP Courage (@PimnkP) reported

    @TheDivisionGame How about instead of starting a new dumbass event, you fix the ******* glitches and bugs that are currently pestering people in the game like the current scout issue not allowing people to finish their scout missions and stuff like that even though.

  • ahmetlsait
    Ahmet Sait Külçeler (@ahmetlsait) reported

    @TheDivisionGame These fixes shouldn't take 3 weeks to fix, they should have been fixed by now if not in a few days.

  • rogue_gold
    RogueGold (@rogue_gold) reported

    @CynicalSox @TheDivisionGame I’ve heard from some who encountered a similar bug, apparently logging out/back in and/or changing difficulties can fix it. Sorry you ran into that :(

  • owb01
    ollie broadbent (@owb01) reported

    @Elites_Academy @TheDivisionGame I don’t seem to have an issue at it I just go to to b.o.o and matchmaker at 5 and get a game no issue

  • mike34697404
    mike (@mike34697404) reported

    @TheDivisionGame any chance you fuking morons going to fix this ******* ****? you fuking morons. go to incursion and all your attributes drop to lower levels! WTF? YOU ******* MORONS!

  • Zilio
    Zilio (@Zilio) reported

    @SimonSaid13 @TheDivisionGame the "fix" is to cancel all active retalations you may have before validating the bounty

  • TechDoneRight1
    TechDoneRight (@TechDoneRight1) reported

    everyone seems really down on escalation. Takes forever to matchmake now and when I do, the people playing it are so negative when it comes to drop rates and trying harder scaling. Hope a fix is coming soon @TheDivisionGame

  • HallamMark42429
    MARK HALLAM (@HallamMark42429) reported

    @TheDivisionGame This is a pay service and you’re given us I’ve been playing for 6 1/2 years and the prototype gear is way too expensive and reroll talents. Probably have to re-roll about eight times and that’s gonna cost a bloody fortune.

  • ThaWinston1
    DedSec (@ThaWinston1) reported

    @Maverick__CW @TheDivMobile @TheDivisionGame As someone semi new to the *** 2 even with like 75 hours, Im still so lost in so many aspects because it is impossible to play so many of the modes and stuff with broken matchmaking . Sad the anniversary did nothing about that. Meanwhile Res feels like the good ol days

  • MariusC26186
    Mark C. (@MariusC26186) reported

    @TheDivisionGame We need a bug fix, yesterday!!!

  • planelenny
    plane lenny (@planelenny) reported

    @TechDoneRight1 @TheDivisionGame The drop rates really suck. They need to fix it asap

  • jbabin1980
    John Babin (@jbabin1980) reported

    @F_Ivan00 @TheDivisionGame The drop rate isn't the biggest problem in my opinion. It's the absolute dependence on RNG. I wouldn't mind it taking a lot of effort to turn my gear into Prototypes if I knew that, even if I got a crap roll, I could (with effort) improve that piece of equipment to where I want

  • konedj
    Koneworld (@konedj) reported

    @UbisoftSupport @TheDivisionGame Hi @UbisoftSupport, I’ve tried multiple times through support tickets and Discord to get help with two issues I’m having, but I haven’t received any response. Is there any other way to contact you?

  • ChallengerSrt20
    Challenger SRT20 (@ChallengerSrt20) reported

    @schaaf_noah2710 @TheDivisionGame Tier 4 7 times nothing tier 6 once also nothing so yeah they need to fix the rates

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