The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bellflower, CA 4
Paris, Île-de-France 4
Lexington, KY 3
City of London, England 3
Djelfa, Wilaya de Djelfa 3
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Summerville, SC 2
Münster, NRW 2
Washington, D.C., DC 2
Larrey, Bourgogne-Franche-Comté 2
New York City, NY 2
Madrid, Comunidad de Madrid 2
Manchester, England 2
Sydney, NSW 2
Veliko Tŭrnovo, Oblast Veliko Tarnovo 1
Manaus, AM 1
Hamm, NRW 1
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 1
Cuautitlán Izcalli, MEX 1
Chester, England 1
Maple Hill, KS 1
Strasbourg, ACAL 1
Sanxenxo, Galicia 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Wuppertal, NRW 1
Curitiba, PR 1
Minneapolis, MN 1
Opelika, AL 1
Coventry, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Da_Big_Dogg Jason Silver (@Da_Big_Dogg) reported

    @Daria_General @DazDobson @TheDivisionGame First, thank you Devs for your efforts. I have no doubt your having a ton of meetings about all the new issues. I hope those are fixed sooner then later to at least make the game playable (re: map crash when going to count down and unable to change difficulty). 1 of 2

  • FunLovingKate Retsuko/Kate/Tasha/Marsha (@FunLovingKate) reported

    @TheDivisionGame @mariejayne1972 We cant change the loot for countdown because the game freezes at the map screen does anyone have that problem?

  • lexeo007 Lexeo007 (@lexeo007) reported

    @TheDivisionGame there seems to be more issues now, and one that needs to be fixed (ASAP) once i open the map fully and then scroll towards Judiciary Square or even towards the Summit the game crashes everytime not like once or a few times its everytime i try I'm on the ps5..

  • HerschelRoss_83 The Source of all Evil😈 (@HerschelRoss_83) reported

    @TheDivisionGame Everytime I hover over DZ East, it results in a crash

  • shortywannaxbox Drew (@shortywannaxbox) reported

    @TheDivisionGame how is there is still no fix for the global directives or difficulty like its been all day since this issue has been going on I can not even xp grind properly an I was hoping for a fix by the time I got home from work but nope come on guys get this **** together

  • ZhakyDK Mikkel Lund (@ZhakyDK) reported

    @DanTVOfficials @TheDivisionGame Is it possible the real issue is the head of Ubisoft, not giving enough resources to the project, resulting in the dev team being short-handed and with insufficient time to deliver quality updates on time? I'm just wondering.

  • hunter_ISAC_ Stalker Hunter 🇵🇾 (@hunter_ISAC_) reported

    @IceWolfCosplay @TheDivisionGame @Cal_McManus_SHS is having the same problem...

  • shomachina ◂𝔥𝔞𝔯𝔦 𝔭𝔬𝔱𝔢𝔱𝔬▹ (@shomachina) reported

    @Bananas_WFC @TheDivisionGame This is the first time I've seen a AAA live service game completely unplayable for days on end, with little to no communication from them about how long it'll be, which means they have no idea how long, because they likely have no clue what they're doing.

  • FPS_Prof [FPS] Prof (@FPS_Prof) reported from Locmiquélic, Bretagne

    @TheDivisionGame TD2 keep crashing. Is there any issue on your side?

  • GleidsonBarros6 Gleidson Barros (@GleidsonBarros6) reported

    @EpicSlay3rs @YouTube @TheDivisionGame Really?? Broken ever

  • JonS46377166 Jon S (@JonS46377166) reported

    @TheDivisionGame @mariejayne1972 Being aware of the problem is not helpful, If you have to compensate everyone every day for the problems you have caused, would be an incentive for you to get your act together, or to hire the right people that know what they are doing

  • bkrose69 Brian Rose (@bkrose69) reported

    @TheDivisionGame So when is this issue going to get fixed. NY sucks and I'm stuck there

  • Baby_Jokr baby (@Baby_Jokr) reported

    @TheDivisionGame you guys have provided literally zero update about your game that is actually broken and not playable.

  • Kenty_ls1 roxsanne (@Kenty_ls1) reported

    @TheDivisionGame I don’t know what’s happened, but my game is crashing hard as now! I can’t even over countdown/dz east on the map without it freezing! Checked the venders yesterday in NY and could not return back to Washington, game would crash. Had to join a countdown and leave session

  • rafaelnypd Rafael Ramos (@rafaelnypd) reported

    @IceWolfCosplay @TheDivisionGame Thanks for a update! All we have to do is wait for them to fix it for us soon.

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