The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bellflower, CA 4
Paris, Île-de-France 4
Lexington, KY 3
City of London, England 3
Djelfa, Wilaya de Djelfa 3
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Summerville, SC 2
Münster, NRW 2
Washington, D.C., DC 2
Larrey, Bourgogne-Franche-Comté 2
New York City, NY 2
Madrid, Comunidad de Madrid 2
Manchester, England 2
Sydney, NSW 2
Veliko Tŭrnovo, Oblast Veliko Tarnovo 1
Manaus, AM 1
Hamm, NRW 1
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 1
Cuautitlán Izcalli, MEX 1
Chester, England 1
Maple Hill, KS 1
Strasbourg, ACAL 1
Sanxenxo, Galicia 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Wuppertal, NRW 1
Curitiba, PR 1
Minneapolis, MN 1
Opelika, AL 1
Coventry, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chiroho Rob (@chiroho) reported

    @SgtGreyBeard @TheDivisionGame @Ubisoft I wonder if it's an XBox issue as I'm on PC and no issues. 🤔

  • Hefeydd_ SHD Hefêydd ヘフェイイド🏳️‍🌈🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hefeydd_) reported

    @Roxyarnie1 @STARCHILD_DEMON @TheDivisionGame I had 5 and it stopped after that according to Buzz it's a known issue why is the point of apparel if it has a bug? This isn't the first time they have messed up keys on apparel I'm not brig negative I'm annoyed they released apparel I played 10 hours for nothing.

  • BirdNerdH20 Bobby SWagner🏈 (@BirdNerdH20) reported

    @TheDivisionGame Enemies gunfire is not working properly. Come under fire. Can't hear them, but taking fire. Hard to tell where it is coming from.Comes and goes. Internet is fine, restarted, same problem.

  • abidnyurekyakan abidin yürekyakan (@abidnyurekyakan) reported

    @Ifeanyi98 @mackemsrule @TheDivisionGame I have the same issue. For me the problem is solved by restarting the game

  • mercyangel85 Mercy (@mercyangel85) reported

    @TheDivisionGame There is a problem with getting keys i leveled up 16 time still no keys when i restarted the game got 3 of my 4 keys fix the bug snd don't lets us wasting time farming levels for no keys

  • david_yc_chan David Chan (@david_yc_chan) reported

    @TheDivisionGame No apparel cache key rewarded, what gives.. so to farm or not to farm? Can extend the duration if this is a bug? And I would like to not spend money to get the apparel keys.. Please fix this, something fix something break..

  • JustIndigestion JustIndigestion (@JustIndigestion) reported

    @judalillight671 @TheDivisionGame @elf_mz If you clicked on the known issues board you would have seen that the picaros holster is indeed under the “investigation” column. Something doesn’t have to be less difficult to get done first, it’s based off of developer capacity hours.

  • BirdNerdH20 Bobby SWagner🏈 (@BirdNerdH20) reported

    @TheDivisionGame Anyone having sound issues? Gunfire from enemies missing?

  • JavierNZ1 Javier Nuñez (@JavierNZ1) reported

    @TheDivisionGame I have problems with the keys i level p but it doesnt appear anywhere !

  • LadyEm26 Emma Wilshaw (@LadyEm26) reported

    @TheDivisionGame Wouldnt be so bad if I actually got my keys when I get my 4 levels! Every time you do an update there are a ridiculous amount of issues added to the pile we already have whilst playing. Honestly, losing my love for the game because it is an absolute shambles at the moment!!

  • RichardTavake Richie (@RichardTavake) reported

    @gordonj007 @TheDivisionGame We already know about the keys and how to fix it. Thx.

  • Blastyfroggy Lenny Bar (@Blastyfroggy) reported

    @TheDivisionGame The funniest thing is my closer chest have any problem before this patch, 6% proba reroll and 12% crit fix stat, why i got 10 explosive resistance now??? Now i need 25 exo coponent, your 1st mistake make another mistake. i hope you do something...like exo coponent caches....

  • gordonj007 Gordon (@gordonj007) reported

    @Terradanka69 @LtBuzzLitebeer @TheDivisionGame Yeah rather than fix the issue they want to erase players that have used it crazy

  • Roxyarnie1 Roxyarnie 💙 ⛱️ (@Roxyarnie1) reported

    @Hefeydd_ @STARCHILD_DEMON @TheDivisionGame Exit and restart the game. There's an issue with the keys appearing but they will be there on restart. You'll need to do that from time to time to get them until it is sorted.

  • Hefeydd_ SHD Hefêydd ヘフェイイド🏳️‍🌈🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hefeydd_) reported

    @Roxyarnie1 @STARCHILD_DEMON @TheDivisionGame I have, the holster isn't levelling up its still on 5 and it's levelled up 3 times today it should be on 8 it's still on 5. I've had this is issue on the PS before with the Keys not dropping. I've resrarted rebuilt the database reset purchase or whatever its called.

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