The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Houston, TX 2
Riom, Auvergne-Rhône-Alpes 2
Wasquehal, Hauts-de-France 2
Essen, NRW 2
Tunkhannock, PA 1
Zürich, ZH 1
Troyes, ACAL 1
Elk Grove, CA 1
South Shields, England 1
Northeim, Lower Saxony 1
Město Albrechtice, Moravskoslezský kraj 1
Mansfield, England 1
Revel, Occitanie 1
Powder Springs, GA 1
Telford, England 1
Rotherham, England 1
Le Marillais, Pays de la Loire 1
Richmond, VA 1
Rimouski, QC 1
Paderborn, NRW 1
Évry, Île-de-France 1
Glasgow, Scotland 1
Nottingham, England 1
Dublin, Leinster 1
Fort Worth, TX 1
Croydon, England 1
Delmenhorst, Lower Saxony 1
Rayleigh, England 1
Ealing, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SiPhillipson23 Siiiiiiiii (@SiPhillipson23) reported

    @TheDivisionGame Multiple clan members are reporting the same issue. Also, a clan member has lost his character after playing on it this morning. It was there and he was able to load, then after logging out and attempting to log back in, it was gone. So yes now lost 2 out of 4 characters.

  • sickoneOS SOEnokcis (@sickoneOS) reported

    @UbisoftSupport @TheDivisionGame Same issue on division 1

  • Broome909 Raymond Broome (@Broome909) reported

    @TheDivisionGame when my Game updated my Character has disappeared and its no longer playable. My character doesn't load up when i press A to start and it takes me to the main menu. Cant play until this issue is fixed Just sayin

  • 4rch1T3ct Matthijs (@4rch1T3ct) reported

    @Ubisoft big issue on @TheDivisionGame. Characters are gone. After the update of today.

  • ReeceDevon2 Reece Devon (@ReeceDevon2) reported

    @UbisoftSupport @TheDivisionGame Another great patch done by massive, well done can't even load into my char. What utter incompetence by the development team. No wonder people leave this game you can't fix ****.

  • adam_sabre Adam Sabre (@adam_sabre) reported

    @UbisoftSupport @TheDivisionGame Terribly annoying now what’s going on here,there’s been no content for old players for a year,so I feel like I’m not valued. error accumulates error,another problem comes after each weekly update.wonder anyone is even playing with this. 🥴🤔

  • littlegoldfish8 Linda Anderson (@littlegoldfish8) reported

    @UbisoftSupport @TheDivisionGame It's the division way, fix one thing and break 5 other things

  • FosterAnnya Annya foster (@FosterAnnya) reported

    @DenielJung @UbisoftSupport @TheDivisionGame But when will this fix be happening. Days delay like the rainbow six patch ?

  • johnathon_boro Johnathon boro (@johnathon_boro) reported

    @TheDivisionGame What about invisible glitch in conflict? I can literally run between car in Georgetown spawn go invisible kill everyone on map. is there going to be a fix for this?

  • Kingthings808 Kingthings808 (@Kingthings808) reported

    @UbisoftSupport @TheDivisionGame I dont even wanna check, havent played in 2 days and im a day one player. If i load in after this fixed patch and my character is gone that’s IT for me. I’ve stayed through all the changes but my progress to be deleted? Ima have to dip out on that one, hopefully you guys can fix

  • vz4ck vz4ck (@vz4ck) reported

    @TheDivisionGame Main character isn't loading on Xbox, never had any issues before and this is my first. Come on

  • Joh130_H Johnny Hung (@Joh130_H) reported

    @NadouMaid13 @TheDivisionGame Yes me too I can’t find my main character is there problems with the update patch???

  • TJB_LEO TJB LEO (@TJB_LEO) reported

    @TheDivisionGame Literally can’t Even log onto the game with my main character can only use my second character need to fix the issue

  • Clariscrays Klaris CC (@Clariscrays) reported

    @rusty4104 @TheDivisionGame Damn, I'm new to pc and I thought i'm the only one having this problem. Good to see im not alone

  • ReauxBanks R. Banks (@ReauxBanks) reported

    @Kingthings808 @UbisoftSupport @TheDivisionGame They just said they would restore your character stfu crying about problems that don’t exist. Mfs think they are entitled like Ubisoft gives a damn about you leaving this game. Fking Karen

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