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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shek O Village, Southern 1
Paris, Île-de-France 31
Louisville, KY 1
Buffalo, NY 1
Navegantes, SC 1
Vaux, ACAL 1
Andryes, Bourgogne-Franche-Comté 1
Wuppertal, NRW 1
Dunkerque, Hauts-de-France 1
Winter Park, FL 1
Blackburn, England 1
Le Marillais, Pays de la Loire 9
Voiron, Auvergne-Rhône-Alpes 4
Madrid, Madrid 3
Dublin, Leinster 1
Naaldwijk, zh 1
Corbenay, Bourgogne-Franche-Comté 1
Alfortville, Île-de-France 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Brussels, Brussels Capital 2
Amarillo, TX 1
Châlons-en-Champagne, ACAL 1
Manchester, England 2
Exeter, England 1
Talange, ACAL 2
Saint-Denis, Île-de-France 1
Seattle, WA 1
Lattes, Occitanie 5
Santander, Cantabria 1
Poplar, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NeonNightsVI
    Neon Nights VI (@NeonNightsVI) reported

    @TheDivisionGame If the Mods and Gear are just a "Visibility/UI Issue" shouldn't it be an easy fix and included in tomorrows patch? Hopefully doesn't take to long, and there's a fix soon.

  • dzdnconfused_
    dazedzzz (@dzdnconfused_) reported

    @TheDivisionGame You guys have to say something about this issue where we are missing mods and gear after the last update. You can’t keep ignoring this. Same as missing sound on LMGs and rifles and ps5 textures being very bad. Do you care about your community who’s keeping the game alive or..?

  • cryan450r
    Chris Ryan (@cryan450r) reported

    @TheDivisionGame Is there an issue with the Wall Street mission? I'm not getting green or prototype striker after four tier 5 runs.

  • eigenwereldNL
    Eigenwereld.nl (@eigenwereldNL) reported

    @TheDivisionGame Fix the audio and the falling trough the maps, or whole set pieces be invisible.... Love the game (60 days x 24 hour in it), but it's broken and need some fixing first.

  • asdfghj1489
    asdfgh (@asdfghj1489) reported

    @_R80G_ @TheDivisionGame Get rid of the damn tokens, problems solved. We have had enough gambling with prototype conversion and augments reroll

  • scottwelder47
    Scottish Welder (@scottwelder47) reported

    @TheDivisionGame @daryiljohnson30 How can this not be fixed blind with the sound issues. Fu**ing amateurs.

  • DanWoods1717
    Mr.Eustace Axe and Mallet (@DanWoods1717) reported

    @the_big_bongo @TheDivisionGame From screen bugs to touchscreen button interference, which doesn’t allow you to exit certain screens move around and etc. Touchscreen needs to be completely removed before they even added the console that runs terribly on PC at the moment have to force close to fix it

  • alphakenebody
    Mike (@alphakenebody) reported

    @TheDivisionGame WHAT THE *** IS WRONG WITH YOURR CRAFTING SISTEM? IT KEEP GIVING THE SAME SHIET WE DONT WANT ALL THE TIME, ITS LIKE THE RNG DONT KNOW THEY SPAT OUT THE SAME **** OVER AND OVER AND SOME ATRIBUTES SO RARE???!!! CRAFT 150+ KNEEPAD NONE OF THEM CRIT CHANCE! *** THIS SHIET! FIX IT!

  • Deus_Vult389
    Deus Vult (@Deus_Vult389) reported

    @TheDivisionGame That's what it sounds like when the LMG sound goes.. Fix it for crying out loud.

  • XxxVIKZENxxX
    💥XxxVIKZENxxX💥 (@XxxVIKZENxxX) reported

    @TheDivisionGame @FlorezMiguelf3 So cater to the cloud players and everyone else loses everything and goes back to the known issues you “fixed” you have got to be kidding me. How in the world is this your answer? No compensation for them I’m sure.

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @TheDivisionGame Maybe start taking the servers down for 24 hours instead of 5. Atleast there is more chance for it to actually work when it comes out. I say "chance" lightly as im sure every update will be an untested mess like usual so zero hopes for that.

  • xpcmania
    César - X PC (@xpcmania) reported

    @TheDivisionGame Hope you increase Exotic Components drops and fix Tokens problem in Escalation.

  • G_BoyT
    G_BoyTStreamz (@G_BoyT) reported

    @Matteo076427230 @TheDivisionGame They already know about this ive been communicating with one of the devs myself on this issue they are constantly trying to find a solution to this exact issue you have to give these people time to find the solution to the problem.

  • dbd73
    jdb (@dbd73) reported

    @TheDivisionGame 3 escalation runs and 2 delta errors (Xbox), resulting in the loss of all tokens. How do you expect people to keep playing like this? Either eliminate the tokens or find a way to refund them in case of delta errors

  • rockstar5132
    Russell (@rockstar5132) reported

    @Orkanos @Walsall_Ram @TheDivisionGame hey, just letting you know that the cipher hunter is broken. shooting r-o-b-o-t-o doesnt spawn him

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