The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Houston, TX 2
Riom, Auvergne-Rhône-Alpes 2
Wasquehal, Hauts-de-France 2
Essen, NRW 2
Zürich, ZH 1
Troyes, ACAL 1
Elk Grove, CA 1
South Shields, England 1
Northeim, Lower Saxony 1
Město Albrechtice, Moravskoslezský kraj 1
Mansfield, England 1
Revel, Occitanie 1
Powder Springs, GA 1
Telford, England 1
Rotherham, England 1
Le Marillais, Pays de la Loire 1
Richmond, VA 1
Rimouski, QC 1
Paderborn, NRW 1
Évry, Île-de-France 1
Glasgow, Scotland 1
Nottingham, England 1
Dublin, Leinster 1
Fort Worth, TX 1
Croydon, England 1
Delmenhorst, Lower Saxony 1
Rayleigh, England 1
Ealing, England 1
Fresno, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Holyr00d Holyrood 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Holyr00d) reported

    @TheDivisionGame can you pls fix heartbreaker armor proc with shotguns in DZ..

  • McSteve76 C_unit (@McSteve76) reported

    @TheDivisionGame Fix Foundry Bulwark you've ruined it.

  • KimKaosDK Kim Kaos (@KimKaosDK) reported

    @UbisoftSupport @TheDivisionGame 5 crashes in less than 30 min. is pretty normal here in The Division 2 - even after 16.3 - I would modestly like to suggest that that you fix the bloody game

  • aleph_sars Aleph 🏴 (@aleph_sars) reported

    @TheDivisionGame The "won't fix" section is embarassing. The actual team is clearly unfit/undersized. Such a shame you're destroying such a glorious brand...

  • DEDloc_ Razor 2-1 (@DEDloc_) reported

    @bigdawgfm @TheDivisionGame Wrong. CDProject Red actually FIXED their game. This **** is more broken than when it was in beta and getting worse every single time they touch it... But you go ahead and keep paying them for clothes if you want.

  • ByteSix ByteSix (@ByteSix) reported

    @ShadowKilReaper @TheDivisionGame Oh so now it's a skill issue? God damn you really just don't want to admit that you're in the wrong. Actual bozo.

  • ConspiracySpic1 Spicy_Conspiracy (@ConspiracySpic1) reported

    @TheDivisionGame I'll never understand how we still don't have a fix for "individual deconstruction" of items. But keep fixing apparel or adding new apparel

  • DEDloc_ Razor 2-1 (@DEDloc_) reported

    @dillpickle8110 @TheDivisionGame I have Div1 on steam and it still loads the Ubi software to play, so unfortunately you might as well get it on Ubi since you'll be stuck running their software anyway. (Which I theorize is the actual cause of a lot of the game's problems.)

  • Dalerius1 Dalerius (@Dalerius1) reported

    @Dylan_Melotti @AgentPainenn @TheDivisionGame Its massive dev fault- they are terrible to keep live service games - Look how many content ,DLC raids destiny 2 have or warframe - When Heartland goes live and Naughty dog survival on line game - div2 will be done anyway

  • alexanderdth alexanderdth (@alexanderdth) reported

    @TheDivisionGame How about you get started with fixing the game? Some of us are actual developers and could help you with that. If you do not have the manpower to Ballance and fix things ,we have.

  • markjmartin2 markjmartin (@markjmartin2) reported

    @BobMcCo23330058 @TheDivisionGame Ask the ubisoft help site devs if they can help you, I asked them when my player got whiped , wasn't sure if I did it or it was a glitch but they got my player back , because all your game info is still on there files, so they will still have your player on files, worth a shot?

  • Russaken Russaken (@Russaken) reported

    @sgarcia850210 @AgentPainenn @TheDivisionGame Yeah that’s why we all need to just unsubscribe to them because I honesty never have so many problems with the game they claim to have I love the dev team and I hope this game get bigger in bigger within the years now that they have a bigger team

  • Jul3s4ty Jul3s4ty (@Jul3s4ty) reported

    @TheDivisionGame This is the best tactic, new players don't need new content! But the game will crash for them too! Lv50? New Raid? New DLC? Anything new?

  • Dalerius1 Dalerius (@Dalerius1) reported

    @Russaken @AgentPainenn @TheDivisionGame yes but destiny 2 have more DLC -Raids and content than division 2 - and dont forget about 1 year silent and not tell community about leave project - soo stop DMG cotroll - Massive is the worst dev i ever see on any live service game - When Heartland goes up - *** 2 will be done

  • NorCalRoe78 Kevin Roelofs (@NorCalRoe78) reported

    @DEDloc_ @gz4216 @TheDivisionGame I'm on Xbox 1 Enhanced. Just wondering if the crash might be platform related.

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