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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 2
Saint-Nazaire, Pays de la Loire 1
Istres, Provence-Alpes-Côte d'Azur 1
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 8
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 2
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • joeasalas
    Joe Salas (@joeasalas) reported

    @TheDivisionGame So are you refunding tokens lost due to game issues and instability problems, getting kicked out from the fight during escalations is very very annoying...

  • turk1911
    turk1911 (@turk1911) reported

    @TheDivisionGame Had audio issues for lmgs for like 4 months

  • AlexandreBenqu3
    Alexandre Benquet (@AlexandreBenqu3) reported

    @TheDivisionGame Four deltas in ten minutes in a classified asignment mission, no lmg sound and night dark as hell, the game is unplayable, please fix it!!!!

  • Beebe504
    bb_504 (@Beebe504) reported

    @UbiMassive @TheDivisionGame respectfully requesting an explanation on why I get so many Big Show drops for LMG targeted loot. Want some Gear Shift drops and it's kind of ridiculous how few I get. Check the %s please. Good luck with the sound issues. I know that's more important

  • VIP3R187
    VIPER (@VIP3R187) reported

    @TheDivisionGame Xbox has been having sound issues for weapons going back over 12 months now

  • CjMac_91
    Mr. Cam (@CjMac_91) reported

    @TheDivisionGame Can you all fix the Ortiz: Reficere backpack and chest talents?

  • David_Aitken07
    Dave 🇦🇺🥷 (@David_Aitken07) reported

    @TheDivisionGame How can audio issues keep getting worse. LMGS have no firing sound, no reloading sound, rifles and MMRs the same. Enemies have no shooting sounds. Hyenas you can't hear running up on you, still. Can't play it like this.

  • Whitelion1970
    WhiteLion (@Whitelion1970) reported

    @TheDivisionGame Fix the audio problem asap. Fully Annoying, I can not play with my striker build. (LMG s) And also journey is bugged. There is a claim your reward notification but when I check it nothing is there to claim.

  • Dalibor62724128
    Dalibor (@Dalibor62724128) reported

    @ProtheanTexan @TheDivisionGame What are you talking about, every time they try to fix something, they screw up something else without even solving what they said they were going to solve. And so for years

  • oMarvixo
    oMarvixo (@oMarvixo) reported

    @TheDivisionGame No just fix the bugs first then we play again jeez

  • oddb1ts
    eddie readie (@oddb1ts) reported

    @Noticer1788 @TheDivisionGame They fix the bugs that benefits the player and leave all the bad bugs crashes and slow servers that makes the game a pain to play. We are testers NOT gamers . We are being used to test their stupid ideas, and we pay for it. This is not endgame they are playing the players.

  • iceqube16
    iceqube.ron (@iceqube16) reported

    @TheDivisionGame When is the fix coming? This game is unplayable. I just came back to this game and when the recent update comes, the game audio is a mess.

  • xpcmania
    César - X PC (@xpcmania) reported

    @TheDivisionGame We need fix for sound. What is the point for a Shooter play without audio?

  • DeMarsh1003
    DeMarsh1003🍅⛷🎿 ⭕️ |-/ (@DeMarsh1003) reported

    @dzdnconfused_ @Orkanos @TheDivisionGame I have had no issues with the difficulty in the PVE Dark zone. What was your alert level? I found if it’s anything higher than two, you need to be running with a group.

  • KingSlayerz187
    ⭕️KingSlayerz187⭕️ (@KingSlayerz187) reported

    @TheDivisionGame @Orkanos what is going on with the US servers!? Only getting yellow East and Loaded into the game on Red West. Should be in the east. Hard to play with the lag.

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