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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (71%)
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Online Play (21%)
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Glitches (3%)
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Game Crash (3%)
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Matchmaking (1%)
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Hacking / Cheating (%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Albuquerque |
Sign in | |
 Tring |
Online Play | |
 Belén de Escobar |
Sign in | |
 Aschaffenburg |
Sign in | |
| Boston |
Sign in | |
 Lambersart |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mr.Eustace Axe and Mallet
(@DanWoods1717) reported
@craigmdunne @TheDivisionGame There are two things sadly you can do about this 1 you Ddos them 2nd option leave the game let Ubisoft lose money and a game… I just started playing on pc I was on ps5 it was alright lot better on pc plus if I see that or a hacker using mods it’s night night for them…
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Dorian Gray
(@DorianGray178) reported
@Neobass @TheDivisionGame I’m playing on ps5 pro, and yep- same problem and even more! Ultimate edition credits what included in that pack - so many people still waiting and nothing. You pay money for that crap and you don’t get that. Ubisoft 💩🎲🚽
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Dorian Gray
(@DorianGray178) reported
@UndeadDuckLord @TheDivisionGame is currently under investigation and our team is actively working to resolve the issue as quickly as possible. We will update this ticket once we have an update. Let us know if you need any help. Thanks and Regards, Ubi-Abigail Ubisoft support
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Code Mustard
(@CodeMustard) reported
@Bogan47 @TheDivisionGame That's why it might be worth contacting the storefront, if you escalate with them then I'm hoping that they have a process that notifys ubisoft and will hopefully prompt a response from ubisoft and make the issues (that's happened to load of us) a higher priority
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Logic
(@NobodyNowhere86) reported
@DerMossadgreis @TheDivisionGame @Ubisoft What would convince you? I'm literally an executive at the fiber provider lol Telco is my whole life. I know, unequivocally, that the issues that have arisen in the last few weeks are solely due to Ubisoft's improper server merging.
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Zimbo Zipfelklatsch
(@DerMossadgreis) reported
@NobodyNowhere86 @TheDivisionGame @Ubisoft don't play on Wifi maybe. i've done thousands of countdown runs and never had any lag issues lmao.
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Darrell
(@ErrorCodeAlpha) reported
@NobodyNowhere86 @TheDivisionGame @Ubisoft Sounds like operator error.. I'm on Xbox and hardly have any issues at all..
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iTiRAB
(@iTiRAB1) reported
@NobodyNowhere86 @TheDivisionGame @Ubisoft That sounds like a you problem. Im in pc one rarely get any problems.
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Charlie Squires
(@CS050_) reported
@NobodyNowhere86 @TheDivisionGame @Ubisoft Sounds like a WiFi issue I barely ever have any problems on anything or maybe clean ur console/pc.
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ＢＬＡＣＫ ＴＶＳＫ
(@BLACK_TVSK) reported
@Most_InfamousX3 @TheDivisionGame @Ubisoft It’s bugged. They need to fix it.
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FreedomGamez
(@GamezFreedom) reported
@UbisoftSupport what the heck is going on? having issues with logging in on website and getting to store in the ubisoft connect app on pc. trying to get the new dlc for @TheDivisionGame 2 now it says ive been blocked because of to many invalid login attempts. when i know my info
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Peaches Yancy
(@KomplexSanity) reported
@TheDivisionGame all these updates yet no twitch drops in my mailbox stash. this is crazy. what are yall doing about this seriously. it’s been over two weeks almost a month next week. fix soon. i shouldn’t have to send a ticket in for you and @Ubisoft to fix YOUR mistake.
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Hit Pay Dirt with KDRT
(@Dr_Dinglenut) reported
@TheDivisionGame @Ubisoft Its been 2 weeks since we supported your game by buying Battle for Brooklyn. There have been ZERO patches and you have been silent. Where are all the bug fixes? The Catalyst mask sits behind a paywall and its broken. We deserve better than this
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June_Nebula
(@SirJuneParrish) reported
@jay54_big78194 @TheDivisionGame No fixes. Still broken. Idk what is up with Ubisoft but I'm honestly bummed to see another great company from my childhood just slide off into absolute ****.
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🏴☠️🇰🇼
(@Kuwaitisoldier7) reported
@TheDivisionGame I got it, the infrastracture update was to add new set of clothes👏👏👏 I give Massive entertainment standing Ovation👏👏👏. 5hrs later you guys added clothes but none of the problems👏👏👏 I salute Ubisoft for its downfall and Massive entertainment for making fools out of 👏👏👏
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Chris P. 🇭🇺🇪🇺
(@pikocriss) reported
@jay54_big78194 @TheDivisionGame No, ubisoft is not accountable. The problem is in your machine. Hope you get the sarcasm...
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💀
(@SYN1ST3R) reported
@TheDivisionGame Hopefully they fix the textures not loading. The game looks like Minecraft after the new season dropped. It wasn't like this before season 7
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gojensen
(@gojensen) reported
@RogersHogg @TheDivisionGame @UbisoftSupport same here... what's the point in advertising for this if it isn't working? I'm on PSN, had the same issue with the previous twitch drops (works just fine for other games though...)
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Chris P. 🇭🇺🇪🇺
(@pikocriss) reported
@TheDivisionGame I just hope they wont make it worse, as usual. Fix one thing, break another. Typical ubisoft. Accountability would be nice. Nah. Not here. Awesome game. I must add. But thw devs are horrible, useless, slow on fixes, and even the new mask (catalyst) is not working... Nothing works
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Tevin Reviews/Gaming
(@TevinGaming793) reported
@TheDivisionGame And FIX Ubisoft+ I can’t play battle for Brooklyn!! It’s been a week!
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Exile Matrix
(@ExileMatrix) reported
@TheDivisionGame I've tried redownloading the game multiple times on Ubisoft launcher and still getting OSCAR-001 error code. Anyone have a fix for this?
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Game Pro
(@GamePro007) reported
@UbisoftSupport @TheDivisionGame @Ubisoft You already know that there are many players who use lag switch. Well, I found a way to make that system not work anymore for all the players who use it. "AFTER MANY TESTS" I reveal the situation to you. But h I need to talk to you
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Trey Hawkins
(@hawki73472) reported
@TheDivisionGame @UbisoftSupport @Ubisoft Where can i submit video evidence of a player using a lag switch to cheat on the Division 2 . I have multiple clips of the same user.
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Not So Reliable Jake
(@zedchuva) reported
Hope putting @TheDivisionGame on gamepass was worth the hassle the long time players are dealing with, with this "Position in Queue" ****. Never in the years I've been playing (near launch) have I had to deal with this ****. Fix your **** @Ubisoft
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ItsTheReaper
(@ItsTheReap3r) reported
@TheDivisionGame Ubisoft / The Division You guys need to increase the number of active servers for this game. The instability and disconnect from servers is insane.
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Dave Riggs
(@1badback) reported
@AgentPainenn @TheDivisionGame Didn’t get mine either. Have tried contact Ubisoft support, but can’t even get that to work to put in a ticket. Tells me there was an issue trying to send it.
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NICHI
(@NICHI50470371) reported
@TheDivisionGame isn't it nice to know that ubisoft didn't even plan on supporting this game for long after release but it's the only successful live service game they've had in the past 7 years
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GGEN killerbeerocket
(@killerbeerocket) reported
The resident evil event in @TheDivisionGame is broken it keeps resetting on ps4 is any one else having this problem ??
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Christopher S Miller
(@DEADMOSH777) reported
@TheDivisionGame yo!!! FIX YOUR F@#$ING GAME MAN! WHY AT ANY POINT DOES THE SOUND CUT COMPLETELY OUT, CERTAIN SOUNDS Aren't EVEN REGISTERING , ITS LIKE IM DEAF IN GAME. AAA TITLE, AND THIS IS AN ISSUE?. SMH. ITS SEVERELY ANNOYING. NOTHING IN AUDIO TO FIX This BUGGY CRAP.
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TongueTiedHonkai
(@TTHonkai) reported
@AgentWang148859 @TheDivisionGame They actually tried telling me to verify my game and that it's probably an issue on my end. Glad I'm not the only one cuz I feel gaslit as ****.