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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (66%)
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Online Play (23%)
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Glitches (6%)
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Game Crash (4%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Online Play | |
| Wasquehal |
Online Play | |
| Wasquehal |
Game Crash | |
| Bordeaux |
Online Play | |
| Arles |
Glitches | |
 Charlotte |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gino Mejia
(@GinoUSAF) reported
@TheDivisionGame My character is invisible and gets stuck on 9% please fix@
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Linda Anderson
(@littlegoldfish8) reported
@UbisoftSupport @TheDivisionGame It's the division way, fix one thing and break 5 other things
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R. Banks
(@ReauxBanks) reported
@Kingthings808 @UbisoftSupport @TheDivisionGame They just said they would restore your character stfu crying about problems that don’t exist. Mfs think they are entitled like Ubisoft gives a damn about you leaving this game. Fking Karen
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NZMDFC1
(@NZMDFC1) reported
@UbisoftSupport I mis 2 characters in @TheDivisionGame. Can you tell me when that problem is fixed ?
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Dave
(@shillin87) reported
@UbisoftSupport @TheDivisionGame Still not working for me. Im on xbox and username is shillz87 im pretty sure
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HASSANℹ
(@HMY1212) reported
@TheDivisionGame No problem.... take your time.... we are still in division 1 ☠
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TJB LEO
(@TJB_LEO) reported
@TheDivisionGame Literally can’t Even log onto the game with my main character can only use my second character need to fix the issue
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SOEnokcis
(@sickoneOS) reported
@UbisoftSupport @TheDivisionGame Same issue on division 1
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Kingthings808
(@Kingthings808) reported
@UbisoftSupport @TheDivisionGame I dont even wanna check, havent played in 2 days and im a day one player. If i load in after this fixed patch and my character is gone that’s IT for me. I’ve stayed through all the changes but my progress to be deleted? Ima have to dip out on that one, hopefully you guys can fix
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Yannick B
(@yannickbch) reported
@obiadekanobi @UbisoftSupport @TheDivisionGame Since we don't know what's causing this issue, I cannot answer this question just yet
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felixdeadcat famouslivingdead
(@Felixdeadcatz) reported
@UbisoftSupport @TheDivisionGame I got crash while still playing,thought was just a normal blue screen so I just login back as normal then I find out the character that I'm using was invisible or missing. thought I had accidentally deleted my character by mistake... EyeSetToKills PS4*
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danielgacso
(@danielgacso) reported
@TheDivisionGame Another 9 hours to fix your fix...which is didnt do anything, just break the game more...what do we expect?!
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Raymond Broome
(@Broome909) reported
@TheDivisionGame when my Game updated my Character has disappeared and its no longer playable. My character doesn't load up when i press A to start and it takes me to the main menu. Cant play until this issue is fixed Just sayin
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Johnny Hung
(@Joh130_H) reported
@NadouMaid13 @TheDivisionGame Yes me too I can’t find my main character is there problems with the update patch???
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GGM
(@GamersGoldMine_) reported
News on TheDivisionGame!!: RT @UbisoftSupport: Agents, we want to confirm that your characters and progression are NOT affected by this situation and will be accessible as soon as fix is deployed. If you deleted your character fully by mistake, please reach out to our suppor…
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Matthijs
(@4rch1T3ct) reported
@Ubisoft big issue on @TheDivisionGame. Characters are gone. After the update of today.
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Obi Ade ⭕ 🏴
(@obiadekanobi) reported
@yannickbch @UbisoftSupport @TheDivisionGame Kk so are we ok using our characters if they appear? And I hope this is a quick fix, bugs we can play around, but having no characters kinda makes it real hard 😬 Good luck team 💪
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EJ
(@XreaperXsavage) reported
@UbisoftSupport @TheDivisionGame Still cant login my division 2 stuck on 9% and my characters are invisible 😬😩
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Siiiiiiiii
(@SiPhillipson23) reported
@TheDivisionGame Multiple clan members are reporting the same issue. Also, a clan member has lost his character after playing on it this morning. It was there and he was able to load, then after logging out and attempting to log back in, it was gone. So yes now lost 2 out of 4 characters.
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vz4ck
(@vz4ck) reported
@TheDivisionGame Main character isn't loading on Xbox, never had any issues before and this is my first. Come on
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Reece Devon
(@ReeceDevon2) reported
@UbisoftSupport @TheDivisionGame Another great patch done by massive, well done can't even load into my char. What utter incompetence by the development team. No wonder people leave this game you can't fix ****.
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CoolGamer🕹🎮🎧
(@AlijohnCoolGame) reported
@TheDivisionGame Maintenance is complete we broke the game… yet again… maybe server issue donno but my main character is invisible -_- %9 stuck for 30 mins passed
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Johnathon boro
(@johnathon_boro) reported
@TheDivisionGame What about invisible glitch in conflict? I can literally run between car in Georgetown spawn go invisible kill everyone on map. is there going to be a fix for this?
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alejandro niño
(@ajterror11) reported
@kamimetal19 @UbisoftSupport @TheDivisionGame It gave me a problem too, I had everything in my character and it disappeared
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Annya foster
(@FosterAnnya) reported
@DenielJung @UbisoftSupport @TheDivisionGame But when will this fix be happening. Days delay like the rainbow six patch ?
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穆斯塔法
(@Mustafa_M_K) reported
@obiadekanobi @TheDivisionGame I’m anxiously waiting for the Fix myself @obiadekanobi 🥲
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Matthew
(@Matthew70564835) reported
@TheDivisionGame don't fix my charachter please he deserves to be broken and a good reason for me to leave still have NOT received any season 7 rewards, so leave him broken. thank you
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Dany Everson
(@danyeversonp) reported
@UbisoftSupport @TheDivisionGame Hi. I was also affected by this issue on Xbox. GT: Black Uruka.
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Adam Sabre
(@adam_sabre) reported
@UbisoftSupport @TheDivisionGame Terribly annoying now what’s going on here,there’s been no content for old players for a year,so I feel like I’m not valued. error accumulates error,another problem comes after each weekly update.wonder anyone is even playing with this. 🥴🤔
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PALLE!
(@Palle_Hoffstein) reported
@DenielJung @UbisoftSupport @TheDivisionGame Your character should be fine. It's an art issue and we're working on fix.