The Division 2 status: server issues and outage reports
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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Problems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
- Sign in (59%)
- Online Play (25%)
- Glitches (11%)
- Game Crash (4%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 2 days ago |
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Sign in | 3 days ago |
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Sign in | 3 days ago |
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Sign in | 3 days ago |
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Online Play | 3 days ago |
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Online Play | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Beatz Creations (@BeatzCreations) reported@chrisje2727 @TheDivisionGame The fix for this is you have to cancel a retaliation. If you have 3 saved up it breaks the projects 👍👍
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corey (@coreyhc87) reported@TheDivisionGame When you gonna fix this graphical issues????
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Eddie (@BuddhaOwl) reported@CasualNyl @Maverick__CW @TheDivisionGame I agree the game full of bugs and this new node is full of shite I'm done already with escalation it's pure **** and today I had to load my second agent just to do the manhunt , they, the devs have broken the game in my book !
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Koneworld (@konedj) reported@UbisoftSupport @TheDivisionGame Hi @UbisoftSupport, I’ve tried multiple times through support tickets and Discord to get help with two issues I’m having, but I haven’t received any response. Is there any other way to contact you?
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Logan (@LoganYu801104) reported@TheDivisionGame Just fired a request to cancel my UBI account, you don't want to fix problems, just add things to make lazy money.
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P_j (@JeankaPicado) reported@TheDivisionGame Please add the upgrade station for the prototype team; it's really demotivating to upgrade my gear and not be able to get the maximum stats. Pelease fix that
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zeo (@Zeokor) reported@TheDivisionGame Did you fix the store/season pass yet?
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Brian D (@GosutoShinobi) reported@TheDivisionGame logged in to play today, only to find out my Stack Broker is gone! I had that thing locked, and it was in multiple load outs. Since there seems to be no way to get it to drop in game, I’m hoping it’s a glitch and can be fixed.
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Pnadoool (@Pnadooool) reported@TheDivisionGame Some friends and I are having trouble counting the individuals mentioned and ending the pursuit; it's not being counted for us.
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VanHelZiNX (@VanHelZiNX) reported@TheDivisionGame My ticket case 25788515 no customer service for week what wrong with Ubisoft
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Erick Herrera (@eahs147) reported@TheDivisionGame @UbisoftSupport Why is it that when the BTS Team 9 death squad appears, when you only have one member left to kill, they disappear and it says "squad lost"? They were always stupid to make content with errors.
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Eman 🇵🇭 (@AngryEman11) reported@TheDivisionGame I want you guys to sit on your game and spend thousands of hours. You will see the problem.
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Eliazar Recendiz (@xToYM4cHin3x) reported@TheDivisionGame Hi Division Dev team. Idk if anyone will read this but, as of right now there is a glitch in the game for the daily projects. I try to complete the activities and name enemys and they wont count towards the progress. Please fix this or make another maintenance update. Thanks.
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FrankFlowerz (@FrankFlowerz1) reported@GamerGrl73 Stop It U've Been Around As Long As I Have,@TheDivisionGame They're Gonna Fix The Minor Not The Major,If Anything @ All.
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Davey.B (@DavidB95451) reported@TheDivisionGame I have to ask this and maybe someone can answer even in the community, I’ve just prototyped my Lex and it’s removed killer which I had on it and replaced it with Optimist ? Can anybody explain or is it a glitch and it’s still on but I can’t see it, any advice
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Erick Herrera (@eahs147) reported@TheDivisionGame @UbisoftSupport Bunch of incompetent idiots, why offer content if it's always full of errors? And now how do we recover the plans they didn't provide because of their damn incompetence and mistakes they refuse to fix?
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Alessandro Maurer (@maurerbua) reported@TheDivisionGame Liberty Island Mission is buggy. If you die in the boss fight after destroying the missile, Keener will not spawn anymore. Please fix this. It is annoying!
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TechDoneRight (@TechDoneRight1) reportedeveryone seems really down on escalation. Takes forever to matchmake now and when I do, the people playing it are so negative when it comes to drop rates and trying harder scaling. Hope a fix is coming soon @TheDivisionGame
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Snakegil (@GilSnake) reported@TheDivisionGame Ok explain me why the ******* game still crashes now, and why it does when you're in the final zone of a legendary mission, taking literally 30s to log back in STILL LOSING THE ******* TEAM AND PROGRESS... FIX YOUR **** FFS !! NOT POSSIBLE TO ASK FOR IMPOSSIBLE WITH **** SERVERS
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Bob Kowalsky (@Bob_Kowalsky) reportedThey're having problems with online purchases on their Xbox service; I'm not receiving the coins from a battle pass purchase. I need a solution @UbisoftSupport @TheDivisionGame
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zia (@_z4ia) reported@TheDivisionGame Had a weird issue in The Division 2. Tried to upgrade my gear to a new rarity, but since my inventory was full, the item got dismantled instead of upgraded. Anyone ?else run into this? Any fix
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John Babin (@jbabin1980) reported@F_Ivan00 @TheDivisionGame The drop rate isn't the biggest problem in my opinion. It's the absolute dependence on RNG. I wouldn't mind it taking a lot of effort to turn my gear into Prototypes if I knew that, even if I got a crap roll, I could (with effort) improve that piece of equipment to where I want
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Deepsix0069 (@deepsix0069) reported@TheDivisionGame Escalation is a mess for me 10 runs of tier 5 and no proto drops at all . With a diff group 1drop with horrible stats, it should have stayed in the oven longer I’m all for new stuff when it actually works this has huge issues and is a mess your better than this
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KILL_J0HN091 (@GAMER_1411) reported@TheDivisionGame Delta error has been reported since launch and there’s hasn’t been a FIX yet. Doing Countdown and we were heading to face the hunters/Extraction and 6 Players Dc at the same time. Its fking ridiculous. Incompetence at the highest level. Everyday the same. Delta.
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Ramon Powell (@crnbread) reported@TheDivisionGame Getting messages about being locked out for multiple attempts, when I did just one attempt to sign in. I even changed my password, I have 2 factor authentication setup prior.. still locked out of my account.
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Chris OC Scott (@VeteranChris23) reported@TheDivisionGame | fuxk yall from the bottom of my heart. Yall continue to take money from people and yall continue to produce bs. Yall gave us an update that was rushed and filled with bugs. Then you announce today that you won’t fix those bugs but instead fix what you want to
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Tommy Dawkins (@AJ_TheeJetPlane) reported@ZeroGuhravity @SoulStereo81 @TheDivisionGame I think the issue is that while I love long time vets have new stuff to do and chase. The entire season just feels like it's only for y'all and not like a healthy mix. Especially if the grind for prototype gear feels like a drag cause that only really discourages non vets cause its like damn the grind is even longer now.
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GJ G-Man Martinez (@SoulStereo81) reported@AJ_TheeJetPlane @TheDivisionGame I'm only Expertise level 16 and after seeing this whole mess with Prototype Gear I'm not in a hurry to reach level 30 Expertise. The developers need to fix everything that's wrong with this new system of Prototype Gear. My priorities are to reach Expertise 30 for the time being.
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Johnny Rico (@JohnnyRico87) reported@TheDivisionGame Yeah gotta fix the drop rates. And the expertise grind is crazy
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Karen (@Magici1956) reported@TheDivisionGame The outcast project is broken not counting the killing of named outcasts thank you