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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (66%)
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Online Play (22%)
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Glitches (7%)
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Game Crash (4%)
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Matchmaking (%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Troyes |
Glitches | |
 Elk Grove |
Sign in | |
 South Shields |
Sign in | |
 Northeim |
Sign in | |
 Město Albrechtice |
Game Crash | |
| Paris |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Wong
(@squirelnutter) reported
@TheDivisionGame The RE event is broken did all but the last one to go to the summit to finish 3 levels only for it to reset after one level competition this happen like 3 time now.
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That #BLM Bun ✊🏿✊🏾✊🏽
(@KinshukaLucrin) reported
@UbisoftSupport @TheDivisionGame anything, guys? Or are you gonna just ignore the problems?
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dedsecOPincno
(@SEC3OPINCNO) reported
@UbisoftSupport ive encountered an issues with @TheDivisionGame invaded arena mission reach the second levle concourse is bugged during global event and the door to progress is unavailable to open.
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CourageWolf
(@CourageWolf7) reported
@TheDivisionGame I can’t even play Division 2 anymore. After the latest patch, game always crashes. I can barely play 5 mins, then it crashes for me on PC. I’ve never had any issues in this game, until now. Please fix this, I really enjoy playing this game.
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Jim
(@jimsayshi_Xbox) reported
@TheDivisionGame @JohanLnh Repeatedly getting 'Error Occurred' message when trying to open Apparel cache. On Standard and Event.
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Emre
(@Emre00410974) reported
@TheDivisionGame @Ubisoft can you fix the desktop crashes instead of releasing your **** ?
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t r e b 9 1
(@JoseAlbertoMJi2) reported
@TheDivisionGame @Ubisoft WTF is going on with your game, I don't have issues when the update was patched but today I got a lot of disconnections and game crashes. Please fix it.
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dougs
(@broadcasting30) reported
@TheDivisionGame @Neuroisdelish Still not working
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RAMEEZ BITAR
(@BitarRameez) reported
@TheDivisionGame @Ubisoft Can you fix the summit commendation. Summit combat mastery merit. Not working!!
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William Bartee
(@JustWill28) reported
@TheDivisionGame @Ubisoft @TheDivisionGame game needs a update playing on ps4 and the game glitches and freezes please fix
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Denis Gusev
(@goosecosplay1) reported
@Dot_Hack_Kyrios @TheDivisionGame I can't figure out how you can broken the game with adding existing global event and vanity items, and few other not crucial changes...and yeah extension of ge would be fair. But guet what? To hell with us all, that is how it will go.
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Jay
(@gsx_jay) reported
@TheDivisionGame Fix for the missing nemasis mask after I completed all the caches? Contacted customer support and they confirmed you know about it?
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Btw I'm Skrank 🇸🇪
(@btwimskrank) reported
@TheDivisionGame Will the Resident Evil event be run again? We have some major issues with game crashes, projects resetting and it looks like we are not going to be able to finish within the timeline.
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Michael J.B. パズ
(@Pazz_79) reported
@TheDivisionGame do you even can fix anything?
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Anthony Preece
(@ADeadBird) reported
@TheDivisionGame Since i can't play on pc due to the crash but, how about an extension for a chance for the affected players to catch up when its patches
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davidg12
(@davidg124541016) reported
@kingdavid1125 @TheDivisionGame yeah without error :(
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Silas Layer
(@SilasLayer) reported
@TheDivisionGame I am just wondering. This daily project of yours is changing every second. One time, I have to complete three bounties, then it goes empty to the Summit and back to it. FFS, can you guys fix this or not?
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Only True Gamers
(@OnlyTrueGamer) reported
@UbiMassive @Ubisoft @TheDivisionGame are you ever going to fix all of the console problems with skills not functioning properly or not functioning at all? What’s the point of having skills of that don’t work as intended? QoL changes please. Smdh
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Saintsfanalways
(@Saintsfanalway) reported
@TheDivisionGame Ever since this update my game has been extremely laggy. I don't lag on any other game, and didn't on division 2 until this update came out. Not sure what's going on with that. Can't really play it atm because it gives me a headache the way screen looks when I move my character
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SBC
(@BeitzelDarrvan) reported
@TheDivisionGame There is a sound glitch on xbox after the latest patch. Losing reload sound and general sound effects. Log off and restart game fixes it. But it keeps happening.
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Michael Shepard
(@Mshepard1991) reported
@TheDivisionGame Reanimated task not tracking properly, game randomly closes with no error report or crashes all together. Frame drops in places that never caused them. At least publicly address the stability issues with this patch and not act like you don't see these threads and other forums.
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mitch_121135
(@wahl_mlwmi) reported
@DrLukeTheDuke @TheDivisionGame I have the same problem
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💖Ms.Lexi_💖
(@lexittv) reported
@TheDivisionGame Enough is honestly enough. We are tired of waiting for an update for the crashes. Now your Ubi mods are blaming Streamlabs OBS and saying its their issue. NO its yours, its YOUR broken update. It was working just fine before the release of TU 12.1.
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Reepauk
(@Reepauk1) reported
@TheDivisionGame @Ubisoft crash crash crash
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YTT KING DAVID
(@kingdavid1125) reported
@TheDivisionGame Extremely hard watching a tweet be sent out about anything else other than when a fix is going to occur for all these crashes to the desktop on PC since this worthless update!!
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Ben
(@noizyboyben) reported
@TheDivisionGame well I would love to do this, but I cant because the game doesnt even work......... please fix the game crashing
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Kimisaru
(@Kimisaru) reported
@TheDivisionGame Where is a fix/patch?...We are missiing out on alot of grinding.And pls tell us the event is getting extented? Or els so many of your players are missing out on the rewards!
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Sean the Space Pirate
(@3rdCoastPirate) reported
Hey @UbiMassive any word on fixing the random crash issues so many people are having on @TheDivisionGame and any chance the Resident Evil event gets extended because we can't play your game for longer than 5 minutes.
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Jae Hong Lee
(@hongz75) reported
@TheDivisionGame Please fix summit gunner refilling ammo bug. It’s so frustrated since tu12 it sometimes gunner ammo not filling every 60 seconds!! Also fix summit floor 100 light issue half area is too dark
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SBC
(@BeitzelDarrvan) reported
@TheDivisionGame @Ubisoft There is a general sound effect glitch after the latest patch on xbox. Reloading sounds and general sound effects. A log off and restart fixes it, but it comes back.