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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (67%)
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Online Play (25%)
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Glitches (6%)
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Game Crash (3%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Essen |
Online Play | |
 Caen |
Online Play | |
 Athens |
Online Play | |
| Brandenburg an der Havel |
Online Play | |
 Hünenberg See |
Sign in | |
 Ormskirk |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Okrok
(@OliverKrok) reported
@UbisoftSupport @TheDivisionGame Some news to share? Silence means worse customer support. How can it be to release an update and after that the studio has no idea how to fix it? Lol.
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Özgür Coşkun
(@myselff34) reported
@VishousPlays @UbisoftSupport @TheDivisionGame I did but the problem continues
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Vishous Plays
(@VishousPlays) reported
@myselff34 @UbisoftSupport @TheDivisionGame They put in so much time to fix their broken game and have the community help. And they did! They learned from their mistakes and The Division 2 is great! They owned up to their mistakes but things break sometimes. Someone typed a wrong line of code. Missed one letter, one number
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Jeff Robison
(@UncalmChaos) reported
Dear, @TheDivisionGame Hope you are aware that the Division 2 on PC, is a crash fest after last night's update. How can you even market @ubisoft+ inside the subpar Ubisoft Connect application? Sales will suffer if you continue to make poor choices. Fix your game!
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Cyrhox ☄️🌍✨
(@Cyrhox) reported
holy **** fix the crashes @Ubisoft @TheDivisionGame
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Mitych0ndria
(@REfan131) reported
While yall are fixing the new update for PC players can yall also fix the Xbox controller probs. Every time I sprint it pulls up the map and X and B are backwards. Yes I went to the settings and tried everything 🥲😭😭 #division2 #pc @TheDivisionGame @UbisoftSupport
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Özgür Coşkun
(@myselff34) reported
@VishousPlays @UbisoftSupport @TheDivisionGame What you said is very true, I have 2k hours in this game. The problem is that there are many games at your disposal and you can find solutions to the problems immediately, you know where they made their mistakes, be sure they know here and they are not interested.
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Özgür Coşkun
(@myselff34) reported
@VishousPlays @UbisoftSupport @TheDivisionGame Yes I played, the servers stayed off for 1 week while I was playing GTA, but they were informed every hour. My friend, there is a game left unattended. This is the problem here.
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Vishous Plays
(@VishousPlays) reported
@myselff34 @UbisoftSupport @TheDivisionGame They put in so much time to fix their broken game and have the community help. And they did! They learned from their mistakes and The Division 2 is great! They owned up to their mistakes but things break sometimes. Someone typed a wrong line of code. Missed one letter, one number
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Kevin A. V.
(@kevinava_) reported
@UbisoftSupport @TheDivisionGame Hi, could you guys please provide an update on the issue? Or even better an actual fix. The Division 2 is still crashing after 2-5 minutes, FYI.
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Pierruno
(@PierrunoYT) reported
@UbisoftSupport @TheDivisionGame Please fix it asap
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PsYnAnOtIc
(@PsYnAnOtIc1) reported
@UbisoftSupport @TheDivisionGame You guys are a serious bunch of *****. Pretending to be game producers but cannot even debug your own effups in days worth of time. I seriously hope you get sued into oblivion for charging for a game or service that does not work at all. Oh wait...the team is getting sued already
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Devil King
(@DevilKi84072830) reported
@UbisoftSupport @TheDivisionGame game crash wTh u wanna compelte mission. when i try to play its crash again and again plz help
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Vishous Plays
(@VishousPlays) reported
@myselff34 @UbisoftSupport @TheDivisionGame OK, just so I understand what your saying, the timeframe of over 24 hours without a repair is a problem because other games get fixed quicker?
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Wyatt
(@Just_a_buckinMI) reported
@UbisoftSupport @TheDivisionGame It's not just PC. Xbox is having similar issues.
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Darryl
(@gfield42k) reported
@UbisoftSupport @TheDivisionGame I just got on this morning an downloaded the update. An I'm having the issue. Not sure if it has been fixed yet. Is there any updates on this issue?
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Vishous Plays
(@VishousPlays) reported
@myselff34 @UbisoftSupport @TheDivisionGame I hear you. Trust me! My time is very limited and yesterday I had several hours to play so I was extremely disappointed. I even spent so much time trying to solve if my computer was the problem. I have much respect for the Devs. Remember Division 1?
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PayThePiper
(@PayThePiper247) reported
@TheDivisionGame One problem it's not fixed. Just literally crashed 5mins after starting the game.
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Rodri.Gallego
(@RodriGallego3) reported
@UbisoftSupport @TheDivisionGame Thank you Ubisoft, you broke the game with the new update and still keeps crashing every 10 minutes. The GE is still on, today in day 2. So, what are you doing? how is that the crash is not fix yet? So how long is going to take and how many days of the GE are we gonna lose?
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MOISES
(@MOISESFE11) reported
@UbisoftSupport @TheDivisionGame How many days you guys going to take to solve the problem?
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The House of J 🔝
(@jerkyboyx) reported
@TheDivisionGame Oh Ubisoft almost 24 hours and you still can't fix the server crash and the game freezing after 1 minute into log-in. You are such amateurs and full of crap.
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matty sunshine
(@mattysunshine_) reported
@UbisoftSupport @TheDivisionGame Because of these issues I had to hop on my Xbox this morning because I finally had the opportunity to beat the Faye Lau manhunt. What an utter disappointment that was. Tried logging back on my PC and it ran for 10 minutes before freezing again. Cool cool cool 😑
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Noxious
(@ChronicSmash) reported
@UbisoftSupport @TheDivisionGame Fix your game. How must we complete the season quests if we cant log into the ******* game.
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christopher j gidcumb
(@gidcumb_j) reported
@UbisoftSupport @TheDivisionGame just lips service if you dont roll it back so i can play
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vac9181
(@vac9181) reported
@Ubisoft @Ubisoft_UK @TheDivisionGame soooo eta on pc fix ??
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Özgür Coşkun
(@myselff34) reported
@VishousPlays @UbisoftSupport @TheDivisionGame Right now yes because the company that wrote the game is looking for a solution and the previous update did not have this problem.
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itsthatKiddo on VR
(@itsthatKiddoVR) reported
@TheDivisionGame Waaaaay, Ignore all the hated comments from people. Stuff breaks and give it time you fix it.
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Justin
(@staton2322) reported
@UbisoftSupport @TheDivisionGame Ya'll got an ETA on this fix?
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Twist3dM1nd
(@SanitariumPr) reported
Hey @UbisoftSupport and @TheDivisionGame we got anything on the fix? This time I was able to get from one settlement to another and crashed
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Will Engage ⌨️🖱️ Powered by Nuka-Cola
(@EngageWill) reported
@LtBuzzLitebeer @TheDivisionGame @UbisoftSupport Mine consistently after about 10 minutes of logging in, just crashes to desktop. No warning or crash report. I log back in and it may do it a second time or will be fine for however long that session is.