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Service-wide status: The Division 2
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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Problems in the last 24 hours
The Division 2 signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
- Sign in (37%)
- Online Play (37%)
- Glitches (18%)
- Game Crash (7%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 2 days ago |
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Glitches | 4 days ago |
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Sign in | 5 days ago |
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Online Play | 7 days ago |
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Glitches | 9 days ago |
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Glitches | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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madden goat (@maddenjohn1738) reported@TheDivisionGame @djtickle Graphic issues series x for months already submitted a ticket @TheDivisionGame
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Eirik Refsdal (@eirikref) reported@TheDivisionGame @chris14158492 I think it could be beneficial if the UI for the bug tracker was aimed a bit better at handling a high number of issues. It’s currently hard to navigate and find relevant issues.
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MaxiTB (@_MaxiTB) reported@TheDivisionGame Listen, your audio stack is crap, there's no way to sugarcoat this. It's busted. It's broken. It was the reason why I stopped playing the game years ago and coming back it's still in this "state". This doesn't need a bugfix, rip that thing out, make it from scratch.
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Mock (@NoMockery) reported@TheDivisionGame Not only audio issues but the graphics be messing up. I rather have audio issues than graphics messing up. I should not have to reset my game everytime the graphics mess up. I can take my headphones off when the sound is messing up, but I can't take my eyes off for the graphics
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Joe Salas (@joeasalas) reported@TheDivisionGame So are you refunding tokens lost due to game issues and instability problems, getting kicked out from the fight during escalations is very very annoying...
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Harley xx (@m_rockchick) reported@TheDivisionGame Anyone having problems with the modifiers as mine is on the new one but hubby has still got the old modifiers still on his
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JCox (@puppetfaceart) reported@TheDivisionGame Not being able to hear a game is crazy work ... Please fix these audio bugs, we can't play this @UbisoftSupport
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David Edwards (@DodgerDave007) reported@TheDivisionGame FIX THE ******* SOUND! So done being nice about it
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Dimitri (@Dimitrifast) reported@TheDivisionGame It’s been 3 months of silent lmg!!! Hope u fix it once for all!!!🤔
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Grand General Bastier (@LucianBastier) reported@Agentmackem @TheDivisionGame I've had issues with sounds not playing correctly since 2021 and they've only gotten worse since then.
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TheSkepticalProthean (@ProtheanTexan) reported@TheDivisionGame Everytime Massive goes to fix anything, the Division community below behave like children crying over nothing.
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Firebour (@Firebour) reported@TheDivisionGame I hope you guys fix the beard clipping with the face masks.
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Elfving (@Elfviing) reported@DistressedPie @TheDivisionGame I've not had a problem getting over 30%. Got way over 30% in less than 5 seconds multiple times and it doesnt give progress.
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dirk tha daring (@farodog) reported@TheDivisionGame Yall should fix the activities in the journey burn 10 enemy's just to get 4 burned i burn 4 at the same ti.e and it done work
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iceqube.ron (@iceqube16) reported@TheDivisionGame Now the game is crashing. How are we going to play? No sound and now game is crashing @TheDivisionGame When is the fix coming it's 3 days now
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zu✿ (@Imzumaaa) reported@TheDivisionGame Please fix the tombs in warlords of ny
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Cathrynne Sheena (@CathrynneSheena) reported@TheDivisionGame There was a restart but still doesn't fix the audio bug!
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Nico_2k19 (@Nico_2k19) reported@TheDivisionGame Fix the sound .. cant hear lmg's, helicoptors or enemy footsteps etc.. it's a mess. Fixing sound should be #1 priority
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bQQ2m1bd (@fjUmxwT3) reported@dzdnconfused_ @Orkanos @TheDivisionGame The hunters aren't that hard to kill, you could finish him with 2 shots with prima hotshot if you could manage to get him burnt with friery aura or vicarious. I got more problems with trueson chunga in landmarks
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DeathIsTheBeginning (@metalrr551) reported@TheDivisionGame fix the damn audio
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David Barnard (@DavidBa49461151) reported@TheDivisionGame i say fix the game-breaking bugs first before you start nerfing (i mean fixing unintended behavior) ****.
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Mitch Rogers (@Delta4Mitch) reported@SHDdispatch @TheDivisionGame Why no maintenance? You have much to fix…..SOUND being the most important. Nobody wants to play a game with no sound or intermittent sound. You need a complete new Engine.
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Alexandre Benquet (@AlexandreBenqu3) reported@TheDivisionGame fix the audio please
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💎JPJOwns💎 (@the6thlineman) reported@maddenjohn1738 @TheDivisionGame They wont look into it unless 5 other people have the same issue
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JefazoKbron (@jefazokbron) reported@TheDivisionGame Fix the damn audio bug, this **** is unplayable
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JefazoKbron (@jefazokbron) reported@TheDivisionGame Fix the audio bug 🤮
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David Edwards (@DodgerDave007) reported@TheDivisionGame FIX THE ******* SOUND!
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Mike : MadHutch (@MadhutchMike) reported@RainbowzZz9 @entergamenexus @TheDivisionGame 60fps with alot of graphical issues my dude And cant hit 4k what are you arguing about. Its ubisoft man guess thats answer enough
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Илья Герасименко (@F1RaJEX) reported@TheDivisionGame Fix sound 🔊 plz!
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Grand General Bastier (@LucianBastier) reported@TheDivisionGame I'll take on the challenges when you fix the awful audio bug. It's unplayable. How long are you going to wait to fix it? A week? Two? A terrible bug like this should have been fixed immediately. Stop asking people to buy the season pass until you fix your bloody game.
The Division 2 detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (11 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (4 minutes) -
Detected:
Detection ended: (15 minutes) -
Detected:
Detection ended: (51 minutes)
What to do if The Division 2 is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting The Division 2; report your own experience using the report button above.
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works