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Trading 212

Trading 212 Outage Map

The map below depicts the most recent cities worldwide where Trading 212 users have reported problems and outages. If you are having an issue with Trading 212, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Trading 212 users affected:

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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greater Noida, UP 1
Kathmandu, Central Region 1
Wandsworth, England 1
Düsseldorf, NRW 1
Amsterdam, nh 1
Durham, England 1
Southwark, England 1
Alcalá de Henares, Madrid 1
Noida, UP 1
Bonn, NRW 1
Méaudre, Auvergne-Rhône-Alpes 1
Peterborough, England 1
Wallington, England 1
Weißenfels, Saxony-Anhalt 1
Accrington, England 1
London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Trading 212 Issues Reports

Latest outage, problems and issue reports in social media:

  • theswami
    Swaminathan Sendhil (@theswami) reported

    @Trading212 Hi, you're new mobile app configuration is difficult to navigate. The opening page in a dark mode with with the asset allocation rectangles serves no purpose. One isn't able to bring up their stock list and its only half the screen so one loses perspective of the portfolio. It's also difficult to search for a stock to buy with this setup. I haven't complained about earlier changes but this just makes it complicated for users. Also please change your chatbot software, when I complain about the mobile app, it keeps saying its sorry the Web app is difficult to navigate, please use the mobile app. Even when i say I'm complaining about the mobile app, it mentions the Web app. Back to the new configuration in the mobile app. If you have no plans to reset it to the earlier configuration fully atleast give people an option to return to the earlier one.

  • Chazzboogie
    Charli Forsee (@Chazzboogie) reported

    Thank God they changed that TERRIBLE investments tab on Trading212. Hope the creator of that got sacked ! Drove me nearly of 212

  • OKavrak
    Oktay Kavrak, CFA (@OKavrak) reported

    @rr2105 @IncomeShares @Trading212 which ones are you having issues with?

  • katyoxo2
    katyoxo (@katyoxo2) reported

    @MartinSLewis hi I think there is an issue with the link on MSE site for trading212 it keeps saying an email is already registered when you go on the link but I don’t have an account with them. They are investigating but I think the issue may be at your end.

  • lakky1
    Lakky (@lakky1) reported

    PLEASE CHECK YOUR ONLINE CHAT FACILITY. No point offering this if you don’t respond. Customer service is terrible. #trading212

  • BingoBob_1888
    Milo (@BingoBob_1888) reported

    @Trading212 @Trading212Help you've advertised AIM market, including Celtic shares. But purchases arent going through but can be made on HL. Why is it not working on trading212?

  • astortate
    Astor Tate (@astortate) reported

    @Trading212 did you do a customer satisfaction survey with new changes to the apps UI? Were the results from the beta version indicative of widespread acceptance? I find it annoying. Less data available at a glance. Too much is hidden that doesn’t need to be.

  • JamesP728
    James Philips (@JamesP728) reported

    @MoInvestingHQ @Trading212 Never a bad thing! Will you keep the share?

  • ChewieWins
    Chewie 🎒🛡️⛏️ (@ChewieWins) reported

    @2147mill @Trading212 I hate we have to pull down just to see my portfolio, which genius thought of that??

  • KevKumbaya
    Gooner Kev (@KevKumbaya) reported

    @Trading212 what on earth have you done to the app? How do I see my pies? This incessant need to **** with things will never cease to amaze

  • norbert_d_d
    Norbert (@norbert_d_d) reported

    @fivepointscap We're pretty bad with that in the UK, but it is getting better with access to newer low fee brokers like Trading212.

  • Mariusz_Invest
    Mariusz | Investing in the UK 🇬🇧 (@Mariusz_Invest) reported

    @SeanLeonsm1pg @InvestorFront @Trading212 Same problem here 😮‍💨. Are u on iPhone?

  • dinkyallsop
    Claire Gaskell (@dinkyallsop) reported

    @Trading212 i am having trouble opening a new account for my husband. We are stuck at the verify your email stage An email never comes through. Is there a help desk number (UK) please ?

  • Picko1971
    Picko1971 (@Picko1971) reported

    @Trading212 Your new interface is awful. There are hundreds of users complaining about it on the app in the social section. Please allow users to return to the old interface which was much more user-friendly.

  • Libagin3
    Same same but different (@Libagin3) reported

    @betirement In trading212 App, you can buy STRC and get the 11.5% and you can also enable the lend feature on the app and get an extra 1.4% APY. Apparently the demand is so high that there are entities borrowing it either to short it or get more STRC yield. Is this leveraging bad?

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