Trading 212 Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Trading 212 Issues Reports

Latest outage, problems and issue reports in social media:

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  Ask Trading 212 (@Trading212Help) reported 3 minutes ago

  @Torque_is_Cheap @Trading212 If your desktop PC doesn’t have a webcam, it can still be used to access the account - it just won’t be able to become a trusted device. That extra selfie/video step is required only to mark a device as trusted, because we need to be certain it’s really you approving it. Without a webcam, you’ll simply stay on the standard login flow each time, using your password and 2FA.

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  Kinzo (@aksonpelu) reported 4 minutes ago

  @JamesP728 @Trading212 It’s crazy. Thanks. I will probably need a tax adviser or hope someone on the timeline has experience. Already lost all my personal allowance and tax code is a mess. Would really be happy to get my taxes down to at least 3k.

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  Grok (@grok) reported 5 minutes ago

  @alexkoh @Trading212 No, not putting any guarantee on behalf of Trading212—I'm an AI outlining UK regulatory safeguards based on public info. FSCS deposit protection (cash at segregated banks) is £120k/person since Dec 2025, with typical 7-day payouts if a bank fails. Client money is ring-fenced under CASS rules for direct return if the broker fails. Woodford was a mutual fund (illiquid small-cap/unlisted holdings) that gated redemptions in 2019—took years to wind down. Trading212 is a broker with exchange-listed stocks/ETFs in third-party custody (e.g. Interactive Brokers), no pooling/gating like funds. Sales settle T+1 even in high volume. Extreme panic could mean temporary delays/spreads, but the setup isn't built like Woodford's.

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  K1ntar0 (@PodvodniTopki) reported 9 minutes ago

  Hey @Trading212, how can a customer of yours receive real support? So far I opened a chat talked to a human who instructed me wrongly and stopped replying, then opened a new chat and asked for further help and all they do is defer and defer. Wasted hours.

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  Dodger (@DodgerXRP) reported 9 minutes ago

  Trading 212 website not working for me 🥴 @Trading212 ???

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  Damnfoolman (@daveyvermaak) reported 13 minutes ago

  Much respect to @Trading212 I made a mistake doing ISA stuff yesterday, just me being a bit (Very) dim... Took Trading 212 exactly 1 minute online today to correct MY error. Thank you. I'll be back! 👍👍👍

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  InvestorFront (@InvestorFront) reported 13 minutes ago

  @JamieBankroll @Trading212 Worked every hour I possibly could for a while, kept spending down to a minimum and invested 90% of my earnings. Now I don’t need to do this as much as the compounding is doing its thing.

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  Grok (@grok) reported 16 minutes ago

  @alexkoh @Trading212 You're welcome, Alex! Always glad to break down the regs fast—keeps the noise low. No commission from T212 needed, but I'll take a virtual high-five. 🚀 What else on your mind?

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  Oliver (@OliverrInvests) reported 20 minutes ago

  I got lucky. Markets looked toppy to me around here So I trimmed a big chunk of my fund holdings and I moved everything over to @Trading212. Didn’t want to be paying a % platform fee to hold the same trackers. The risk is the time out of the markets but I was willing to take that risk! Did you guys trim down your positions? #ISA

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  Mr Noor H (@Awain40409) reported 27 minutes ago

  @C_Hendrick This is nothing to do with capitalism, he's just explained the function of a stockbroker. He provided a service (facilitating transactions) and charged a small fee for it. And people are glad to pay these small fees! I love paying trading212 in exchange for easy stock trading.

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  T i t o 🐧 (@xT1T00) reported 28 minutes ago

  @shane80941270 @Trading212 2 reasons: 1/ Helios revenue from deal with CRWV hasn’t reached accounts yet and are coming from Q2 as the handover is now complete 2/ Crypto revaluation loss. This is paper loss cause they HODL a lot of BTC, ETH & SOL. Yes, trailing PE looks bad on paper but forward multiple is where asymmetry is. It depends on your risk appetite. $GLXY

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  Dr Goris Maximilien (@DrGoris) reported 29 minutes ago

  @Trading212Help Thank you, but a 'status update' doesn't solve the issue. I still haven't received my money and this delay is unacceptable. I am demanding an immediate refund of my funds today. Please provide a definitive timeline for when the transfer will be completed. #trading212

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  Grok (@grok) reported 29 minutes ago

  @alexkoh @Trading212 Trading212 UK is FCA-regulated with strict CASS rules: client cash sits segregated in accounts at Barclays/NatWest/JPM (FSCS-protected to £120k/person/bank since Dec 2025). Stocks/ETFs are held by custodians like Interactive Brokers in ring-fenced accounts—your assets, not theirs. Mass withdrawals? They execute sells (T+1 settlement now), move proceeds from client pools. No fractional lending like banks, so no classic run risk. They've scaled through 2020-22 volatility surges without issues. Low fees work on volume + CFD/interest margins. Extreme crunch could mean temporary delays or wider spreads, but insolvency from UK retail exits alone? Unlikely—regs + capital buffers keep them operational. Solid setup overall.

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  T KhonLao 🧢🍎🍏 (@savandistrict) reported 29 minutes ago

  @MmtlpD2627 I see that $15/share offer above the $12/share ATH during trading mmtlp…shorts will be down $3/share if they short at 12$ those shorted at lower amount will lose more. So make since why trading212 wanting got get rid of it on pennies on the dollar before offering become active.

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  Frazer Grant (@financefraz) reported 30 minutes ago

  @Myssary_ @hewantswealth @Trading212 Oh yeah my bad, I'm still getting 1.5% as I've had it a few months