Trading 212

Trading 212 Outage Map

The map below depicts the most recent cities worldwide where Trading 212 users have reported problems and outages. If you are having an issue with Trading 212, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Trading 212 users affected:

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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Döbeln, Saxony 1
Derby, England 1
Swansea, Wales 1
Shildon, England 1
Bratislava, Bratislava 1
Romans-sur-Isère, Auvergne-Rhône-Alpes 1
Stroud, England 1
Bristol, England 1
Quierschied, Saarland 1
Wandsworth, England 1
Vendeuvre-sur-Barse, ACAL 1
City of Westminster, England 1
Manchester, England 1
Newry, Northern Ireland 1
Wolverhampton, England 1
London, England 1
Taunton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Trading 212 Issues Reports

Latest outage, problems and issue reports in social media:

  • FungaiMoyo9 Fungai Moyo (@FungaiMoyo9) reported

    @Trading212 Why could I not open CFD Nasdaq position? No answer. No customer service. Trading happily with iG - at least I can speak to someone on the phone when I need help . Bye

  • NathsAPirate Nath BA (@NathsAPirate) reported

    @AdamComer @Trading212 Trouble is, something I wanted to invest in isn't on freetrade, sadly

  • chrisbac1611 Christopher (@chrisbac1611) reported

    @Greg33908090 @Trading212 I've not had any issues at all.. Exempt from when the market is extremely volatile, but that's to be expected..

  • AlexDim0v Alex Dimov (@AlexDim0v) reported

    @Trading212 Don't start to use it! Trust me! Тhere are problems every day. Not working servers. Mizxing Pie's stock price with day trading price. Try again latter message for log in and etc. Stay away until they fix them!

  • HomestayOi homestay thailand (@HomestayOi) reported

    @Trading212 thats me done with your platform sold my shares and withdrew ive had enough of your BS not being able to log in each week , your servers are down every other day freetrade is much better

  • rohaanjav1 R (@rohaanjav1) reported

    @HrmelSamuel @Trading212 Majority of these apps that are free are the same, but it's transaction free (almost ) so it's to be expected. Rather have stability with a little bit of fees even for trading as afew seconds of volatility would make huge impacts on your investment

  • Ps5StockUK3 PS5 STOCK ALERT UK (@Ps5StockUK3) reported

    @Trading212 Hey @Trading212 Customer service please deal with my account verification it has been 9 days since I sent my documents still no response. ACCOUNT ID: 4465040 Urgent

  • RJMarv1 Ryan Marvin (@RJMarv1) reported

    @Trading212 my friend and I have noticed that certain companies appear on his account but not mine. Can you help/advise?

  • craigrogers1986 Rogersoftheshire (@craigrogers1986) reported

    @Greg33908090 @Trading212 Then the problem is your end buddy as I and many others I've spoken to even at peak times have been getting in fine in the past week. Plus, check out the complaints about the other big trading platforms, 10x worse than what T212 have now I'mproved on.

  • zyphugh o (@zyphugh) reported

    @Trading212 Hi, I’ve contacted customer support but still no response... What’s your deal with SPACs? LGVW has a vote on the 18/2/2021 and I intend to keep my shares, not accept $10.01. I’m yet to receive any information regarding this??

  • craigrogers1986 Rogersoftheshire (@craigrogers1986) reported

    @Racxie @CoachGeckie @Trading212 I had one and they were scaling it down way before the chaos of the last 2 weeks. They have further restricted it in that time though.

  • umor_bn_sadik S.P.U.C.K (@umor_bn_sadik) reported

    @Greg33908090 @Trading212 WHAT IS GOING ON? SHOULD WE BE WORRIED ABOUT @Trading212? IS THERE A LIQUIDITY ISSUE WITH YOUR PLATFORM? Good day admin I had initiated a withdrawal 4 days ago(approved on same day February 1, 2021) and neither me nor my bank is yet to see the transfer payment to my account.

  • alex_crawshaw Alex Crawshaw (@alex_crawshaw) reported

    @Trading212 I’m now at day 3 of awaiting a further reply on an open support ticket re 2FA issue. I have sent through personal ID for verification but now had radio silence since Monday and no reply to tweets either. Update appreciated

  • Damon95505280 Damon (@Damon95505280) reported

    @Trading212 very poor experience with your customer support this far, I am an existing customer.

  • thepunktech punktech (@thepunktech) reported

    @Trading212 Why don't you have a customer support telephone number?

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