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Trading 212

Trading 212 Outage Map

The map below depicts the most recent cities worldwide where Trading 212 users have reported problems and outages. If you are having an issue with Trading 212, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Trading 212 users affected:

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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Scunthorpe, England 1
Batley, England 1
Munich, Bavaria 1
Konya, Konya 1
Cannock, England 1
London, England 2
Manchester, England 1
Antalya, Antalya 1
Murcia, Murcia 1
Wolverhampton, England 1
Glasgow, Scotland 1
Nottingham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Trading 212 Issues Reports

Latest outage, problems and issue reports in social media:

  • PodvodniTopki
    K1ntar0 (@PodvodniTopki) reported

    Hey @Trading212, how can a customer of yours receive real support? So far I opened a chat talked to a human who instructed me wrongly and stopped replying, then opened a new chat and asked for further help and all they do is defer and defer. Wasted hours.

  • salemzorro
    salemzorro (@salemzorro) reported

    @Trading212 Please can you resolve the Carnival Corporation listing for those who have lost their LSE Shares due to the supposed unification with the NYSE ones. Today is the final trading day before the ex-dividend date so unless you fix this we will be missing out.

  • Jarvy55
    Jarvy55 (@Jarvy55) reported

    @AIM_bagger @IGTradingFloor @Trading212 Trading 212 is terrible. AJBell, or Scottish Widows are far better.

  • Trading212Help
    Ask Trading 212 (@Trading212Help) reported

    @jameslincoln240 @Trading212 We can’t message you due to your X account settings. Please send us a direct message with your case or account details, and we’ll be happy to help.

  • outthered
    OutTheRed Investing | 🇬🇧 👉🇺🇸 (@outthered) reported

    @FelixHopkins7 @thetweleve Problem with HL is they charge high broker fees. The every day retail investor is much better with Freetrade or Trading212 imo.

  • Trading212Help
    Ask Trading 212 (@Trading212Help) reported

    @Torque_is_Cheap @Trading212 If your desktop PC doesn’t have a webcam, it can still be used to access the account - it just won’t be able to become a trusted device. That extra selfie/video step is required only to mark a device as trusted, because we need to be certain it’s really you approving it. Without a webcam, you’ll simply stay on the standard login flow each time, using your password and 2FA.

  • Investmentbegi
    Investment Beginer (@Investmentbegi) reported

    So been a little while since posting last weekend had the usual investments into my pies #trading212 So here’s the figures for now Invested £132.54 Value £135.50 * Unrealised gain £2.96 * So a small gain in under * at time of posting, or near as damn it

  • philsdividends
    Philsdividends (@philsdividends) reported

    @JamesP728 @kiss_my_axe85 @Trading212 Yeah still not a bad % tho and can transfer funds between my stocks and shares and doesn’t effect the 20k limit which is nice

  • scalvert2408
    steve calvert (@scalvert2408) reported

    @Trading212 shocking service today. A chat facility that doesn’t work and constantly being asked for verification. When I finally got through I just get a complete lack of interest in solving it. Finally after 50 mns Christian did!

  • van_bosch
    Willem van Bosch (@van_bosch) reported

    @Trading212 I need support assistance please. Been waiting for your support team for a week now to give me details on something very straightforward. The lack of knowledge and support from the 212 team is concerning. Can someone please inbox me urgently.

  • 2147mill
    🇬🇧 Tom - Investor £120K (@2147mill) reported

    @lane_d12 @Trading212 You can make one now no problem Dan

  • alesssj4
    Alesss (@alesssj4) reported

    @TeslaBoomerMama I don’t feel this is fulfilled yet. They offset the criteria to the brokers and to my knowledge it wasn’t published or clear eg “if customer held $TSLA for x time then allow allocation of same dollar amount” or similar. My main broker (Trading212) didn’t participate so that was an issue for me. I got a few elsewhere as a sentimental value but it doesn’t move the needle. There’s still the merger left to make things right though..

  • Jackazz19
    J🅰️ck (@Jackazz19) reported

    @kiss_my_axe85 @JamesP728 @Trading212 I almost forgot, YOU HAVE TO SETTLE A TRADE BEFORE USING THAT MONEY ON SOMETHING ELSE ON RH. HOW DUMB IS THAT. RH pisses me off with how bad it is yet they pretend they compete. Short the stock to 0

  • DennisTheArtist
    Dennis (@DennisTheArtist) reported

    @Trading212 Don’t do anything stupid.

  • greek_petethe
    PetetheGREEK (@greek_petethe) reported

    @OknowsFutbol @Trading212 Fools. Transfer your shares now. Don’t be a stupid DD!

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