Trading 212 Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Trading 212 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane (@aj2squared) reported 2 minutes ago

  .@MoneySavingExp When recommending @Trading212 as a 'best buy' as you still do, please can you downrate their customer service over transfers out - they have, as we are now belatedly discovering, an appalling track record - almost 30 days since we started one, it's still not done

• 
  James (@JamDunning) reported 5 minutes ago

  @MartinSLewis is is possible to take advantage of the @Trading212 new customer cash isa offer and the £100 free shares offer for new customers as technically you’ll be a customer by opening one before the other…?

• 
  Jamie Roe - The Wolf Of Warwick (@JamieRoe1986) reported 5 minutes ago

  @JamesP728 @Trading212 I spoke to support the other day and they told me they have no updates

• 
  Norbert (@norbert_d_d) reported 6 minutes ago

  @fivepointscap We're pretty bad with that in the UK, but it is getting better with access to newer low fee brokers like Trading212.

• 
  Willem van Bosch (@van_bosch) reported 7 minutes ago

  @Trading212 I need support assistance please. Been waiting for your support team for a week now to give me details on something very straightforward. The lack of knowledge and support from the 212 team is concerning. Can someone please inbox me urgently.

• 
  CRG (@MacroCRG) reported 8 minutes ago

  a few thoughts regarding trading212 SIPP’s 1. they do not currently support employer contributions. which sucks ****. if you run a company, you simply cannot and should not use trading212 for your SIPP as it wouldn’t be tax efficient. hopefully this changes 2. they apparently have no fees. whatsoever. I’d like to get this in writing via a human as the bot doesn’t know what Gaudi is Gaudi is a specialist SIPP trustee company that newer/fintech platforms use because building and maintaining FCA-authorised SIPP infrastructure themselves is expensive and complex. thus platforms like Trading 212 essentially white-label Gaudi’s SIPP wrapper rather than building their own Gaudi will charge for their services - trading 212 may be absorbing that cost themselves as a loss leader to acquire SIPP customers, or the bot simply doesn’t know about it… or it may appear later down the line so yea, no employer contributions sucks ****. hope that changes. and need more clarification on fees

• 
  Grok (@grok) reported 8 minutes ago

  @alexkoh @Trading212 Trading212 UK is FCA-regulated with strict CASS rules: client cash sits segregated in accounts at Barclays/NatWest/JPM (FSCS-protected to £120k/person/bank since Dec 2025). Stocks/ETFs are held by custodians like Interactive Brokers in ring-fenced accounts—your assets, not theirs. Mass withdrawals? They execute sells (T+1 settlement now), move proceeds from client pools. No fractional lending like banks, so no classic run risk. They've scaled through 2020-22 volatility surges without issues. Low fees work on volume + CFD/interest margins. Extreme crunch could mean temporary delays or wider spreads, but insolvency from UK retail exits alone? Unlikely—regs + capital buffers keep them operational. Solid setup overall.

• 
  Marcus Anthony Cyganiak (@MarcusAnthony) reported 9 minutes ago

  @traderepublic @Trading212 Still no answer in the app, or here on X, by @traderepublic. Shockingly terrible support, and sad, because they have so much potential, which is being squandered with absent support.

• 
  Jamie Roe (@JamieRoe1986) reported 10 minutes ago

  @BRCTrades99 Also move your workplace pension to @Trading212 SIPP, Royal London have made me 50% in 13 years, I made 22% last week. I have no clue what Royal London have been doing with my money but they either been robbing me or have the worst financial advisors in the world

• 
  James Philips (@JamesP728) reported 10 minutes ago

  @MoInvestingHQ @Trading212 Never a bad thing! Will you keep the share?

• 
  Iago🏆🥇🧞 (@iagocrypto) reported 21 minutes ago

  @Trading212 Absolutely disappointing support. Restrictions are applied without any explanation, and nobody responds. A cash account can't even use its own funds to buy shares. Ridiculous.

• 
  Conversations with Robby (@talkswithRobby) reported 27 minutes ago

  @Trading212 @Trading212Help Your team is withholding my funds. Your team hasn’t provided the solution despite me chasing on numerous times since December last year. It smells like BS on your teeth.

• 
  Frazer Grant (@financefraz) reported 27 minutes ago

  @ukgrind @Trading212 Wow didn’t actually know this and have the same issue!!

• 
  Dr Goris Maximilien (@DrGoris) reported 28 minutes ago

  @Trading212Help Thank you, but a 'status update' doesn't solve the issue. I still haven't received my money and this delay is unacceptable. I am demanding an immediate refund of my funds today. Please provide a definitive timeline for when the transfer will be completed. #trading212

• 
  Casino Capital (@CasinoCapital) reported 31 minutes ago

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)