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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.
Problems in the last 24 hours
The graph below depicts the number of Trading 212 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Trading 212. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Trading 212 users through our website.
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Website (41%)
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Trading platform (30%)
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Login (25%)
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Withdrawals (3%)
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Deposits (1%)
Live Outage Map
The most recent Trading 212 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Website | ||
| Login | ||
| Website | ||
| Withdrawals | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Trading 212 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Knowles
(@andyjknowles) reported
@Trading212 please contact me regarding appalling customer service received . #help #poorservice #Frustrating
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nate
(@exe_nate) reported
@oakmontsveryown @Trading212 graphs are terrible, delayed and glitchy.
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Majidur
(@majidur_96) reported
@Trading212 Worst app ever. At this point their order execution is literally fraud. Now they don't reply to my messages
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Etermind
(@Etermind1) reported
@danhall76 @TheTraderJP @Trading212 Now they have no restrictions. What happened last week was not down to them but FX provider first and clearing house second. Besides even if they charge 10£ a month and you make even a single trade they still come cheaper. You can pay just when you want to buy.
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shalabh
(@shailth) reported
@Trading212 why am I not able to withdraw my money from trading212 to my bank account. As of 3rd Feb 2021 I am holding no positions in any of the securities and my withdrawal is stuck at pending (with a clock symbol)? Please explain the issue?
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pyro
(@pyrogdh) reported
. @Trading212 by far the worst company I have ever traded with, been holding my account for almost 2 weeks no without any update and the only bit of communication I have received was "This usually takes 2-3 days" serious lack of support all round
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Hussain Ugradar
(@HUgradar) reported
@Trading212 Hi. I’ve logged a ticket with your help desk and still awaiting a response. It’s been a week. How do I get a response??
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Mimzy.
(@mimszn) reported
@Trading212 fix ur app,can't even make an account to buy shares 😪
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Hussain Ugradar
(@HUgradar) reported
@Trading212 hi. I am still waiting for a response from your support. I logged 2 tickets. Can you assist please.
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CeeJay
(@CeeJBee88) reported
@alex_archer97 @Trading212 I’ve noticed a lack of urgency with @Trading212 too, might need to use a service that actually looks after it’s customers and sorts things out!
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Senad Černe
(@sved81) reported
@Trading212 GUys run run away from TRADING212 they willo steal your money ,they cost me 8k when app was down,in now they steal money from investing acc sell order was placed on your behalf in order to protect you from incurring a negative balance. This could have been possible since ther
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Smithy
(@Smithy0x) reported
@JNaslas_FMer @Trading212 I beg to differ, it won't let me place calls on any of the options I want. I decipher it's due to capital reasons, though it's awful fishy that all brokers aren't allowing calls on so many equities.
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Emily
(@Emily_hiill) reported
@Trading212 I have been a customer for over 6 months and was forced to update my account but cannot download or access my account now! This is unacceptable for EXISTING customers !!!
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Smithy
(@Smithy0x) reported
@JNaslas_FMer @Trading212 Mine returned the error "the maximum ... 0" and it had a blocked icon on it for calls, but I was able to short AMC if I wanted to...
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Jonathan van der Weij
(@mecharoo) reported
@Trading212 My ISP says that your staff has blocked our entire apartment’s IP since Nov 2020. They and I have both submitted support tickets with no response. I have no other way to seek help except posting here. Can you resolve this matter ASAP?
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Robby
(@ROBERTONEVES) reported
Anyone having issues with @Trading212 ? /:
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🖤🌪
(@DEEBEE171) reported
@Trading212 Wtf happened to my: ALREADY OPENED ACCOUNT?!?!?!
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Julien Lawes
(@JulienLawes) reported
@lake_resources $llkkf had a issue trying to buy your stock on @Trading212 on Friday. Fingers crossed they sort it out as I am adding more this week 🤞. #cleanenergy #batterypower #future
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Bryn.hr 🌈
(@Brynhr) reported
from
London Colney, England
Ugh so Trading212 only let you withdraw to the card you deposited with for anti money laundering purposes. I deposited with my @imaginecurve card and so all my money is yet again stuck in my curve cash balance with no way of converting out to... money :/ Really bad feature
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Hussain Ugradar
(@HUgradar) reported
@Trading212 Hi. I’ve logged a ticket with your help desk and still awaiting a response. It’s been a week. How do I get a response??
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Anupam Ashish
(@anupash) reported
@Trading212 I have made a transfer through my bank on the 8th of January. The deposit has not yet been received. I contacted your customer service multiple times and all the responses have been unhelpful. Please refund my money immediately.
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Scott Lawrence
(@slawrence10) reported
@Trading212 Just to update - support got back to me on Friday about both tickets.
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Margaret Omole
(@OmoleMargaret) reported
@Trading212 so I have not been able to access my Trading 212 account and despite numerous emails this has not been resolved by ‘customer service hero’s’ who I suspect to be a robot! What do I have to do to access it?!
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Timothy Doggett
(@TimothyDogget11) reported
@Liban108 @Trading212 I wish ... still waiting for a reply. Sent follow up emails too. Customer service is terrible!!!
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Rachel Lote
(@rachellote) reported
@Trading212 Hi, I'm having some issues with cancelling some selling orders, I am new to this so was playing around with things whilst learning and I requested the cancellation of a sell limit on my account for a stock yesterday and it's still processing! Will it cancel once market opens?
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Liam
(@DLiam99) reported
@Trading212 the worst customer service I have ever experienced. No live chat, no phone number, no replies, “24/7 service”.
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Calum Lewis
(@Cmdochstonks) reported
@Florilege__ @Official_ADunne @Trading212 Really? I didn’t know, my bad.
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TheKopites
(@TheKopindo) reported
@Trading212 hi trading212... You are u thug! I cannot closed my position on my phone nor laptop. The closing position isnt there. I've been emailing you 3x times but no reply! Your customer service is TERRIBLE!
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Senad Černe
(@sved81) reported
@TheFCA hi,pls help INVASTIGATE TRADING212 they are criminals,they lost me 8.000eur and its not there fault.Pls help they closed my open posstions without any margin call, even withou margin call notification i did send deposit
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luke townsend
(@LTownse40017700) reported
So I have heard that shorting stocks/companies is healthy for the market which is very disappointing as and investor you believe in the company your backing and then some hedge fund with limitless money is legally aloud to keep them down utter BS #investing #trading @Trading212