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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Trading 212 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Trading 212. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Trading 212 users through our website.
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Website (40%)
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Trading platform (30%)
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Login (25%)
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Withdrawals (3%)
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Deposits (1%)
Live Outage Map
The most recent Trading 212 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Döbeln |
Trading platform | |
 Derby |
Trading platform | |
| Swansea |
Login | |
| Shildon |
Login | |
 Bratislava |
Login | |
 Romans-sur-Isère |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Trading 212 Issues Reports
Latest outage, problems and issue reports in social media:
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ASPX
(@aspxcsgo) reported
@maddddalena @Trading212 yes i heard, but not good idea as they have fees. trust me bonita, I tried many brokers, I feel more comfortable with etoro, fast withdraw, support is super professional and effective, no bullshit and 0 fees for investing. What else do we need? :D
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Padi
(@Padi94331015) reported
@Trading212 I was disadvantaged. The Service is very bad. #trading212 never again!
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Bradley Fullbrook
(@BRADDDERSSS) reported
@Trading212 not letting me log in keeps saying “cannot connect to server”
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chris smith
(@chris15091986) reported
@Trading212 shocking customer service. Been waiting for a reply to a change of address email for over a week now
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ASPX
(@aspxcsgo) reported
@maddddalena Madalena, I am moving back to ETORO. I actually moved to @trading212 with some % of my portfolio just to test as the platform is actually pretty user friendly, they lost me with the customer support and the bullshit excuses of TC when they even contradict themselves, orders delay
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David Fulop
(@chevenix) reported
@Trading212 Guys, it's been hours. Can't open charts from search or watchlists. (Search itself won't come up.) Tried it on Firefox too - same bug.
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Jim Woodburn
(@JimWoodburn_) reported
@Trading212 any idea why I’m not able to get onto my app? Been getting a server error since this morning
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Rajat Solan
(@rssr43) reported
@financialombuds please can you help, @Trading212 have my money since 25th but is not showing in my account and there is no way to contact them to resolve. Also i have raised multiple tickets opened but of no use
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Harry MacKenzie
(@hj_mackenzie) reported
@Trading212 Can I remind you that you still haven't responded to my support request after making a mistake which led to almost £500 lost. Can someone finally get back to me?
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Titilayo Are
(@Arelayo) reported
@Trading212 Why is withdrawal such a problem? I made a withdrawal 5 days ago and it is yet to be processed! So quick to process deposits but not withdrawals! Please can you process my withdrawal and close my account while at it. Such a #dodgycompany! Biggest trading mistake, One to avoid!
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ASPX
(@aspxcsgo) reported
@maddddalena @Trading212 its a shame that trading212 is downgrading their service, as I've been 1y so far with them and tbh, that its the first time I had issues with them, but the way they behaved regarding my last issue, made me request to close my acc and I will bring other people with me.
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Ahmet Eden
(@AhmetEden2) reported
@GrillBunnie @Trading212 Same issue
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Rajat Solan
(@rssr43) reported
@Trading212 I have been waiting for money that i transferred on 25th nov to still show up on my trading 212 account. I keep raising requests for support but so far have not had any proper response. can you check on request 374440 and address it
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Mark
(@MarkBCars) reported
@Trading212 I emailed the email address with my issue. I withdrew my money on Tuesday 1st in the afternoon, it’s now Friday 4th and it still shows as not complete. Why are you holding onto my funds? Why isn’t this instant?
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Sir Rod
(@Dan50298188) reported
@Trading212 it appears the latest update has fixed the issue. Thanks
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Max
(@maxxinrelaxin) reported
@Trading212 Your site says up to 3 days for withdrawals what is the issue here?
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ASPX
(@aspxcsgo) reported
@Trading212 Sorry to hear? so check how many tickets I have open since December 30th. #372270 / #379853 / #378330 Please, check the description. of the tickets and all the logs (answers between support and myself). Will wait for your comments.
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James Z
(@jameszielinski) reported
@Trading212 search box is not working on web app in both Chrome and Firefox on a mac. Not sure about Windows but tried numerous ways to flush it and it is continuing. Bit of a problem...
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Titilayo Are
(@Arelayo) reported
Ever considered or wondered what @Trading212 was like? DON’T! Not only is the Customer service is none existent, they take forever 2 process withdrawals (4days & counting) while constantly tempting you 2 cancel the withdrawal! Very dodgy, I think @TheFCA needs to look into them!
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John
(@uraimov7) reported
@TweeetyP @Ajmalvh @Trading212 I’m just a customer like you, Try to update your app. Hope it will appear on yours too🙃.# I’ve contacted to them an hour ago, got the problem solved)
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TweeetyPie90
(@TweeetyP) reported
@uraimov7 @Ajmalvh @Trading212 Where is live chat? I’ve sent 4 ‘contact us’ requests to withdraw my money and had no response. Terrible service.
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Sean Charles
(@Seancharles1234) reported
@Trading212 are you participating in the @TUIUK rights issue?
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P Fielder
(@polomisty) reported
@Trading212 maybe doing it this way will get a result. As customer service "HERO" haven't helped me with my login issue. And its been nearly 2 weeks I can't get into my account. If this is not resolved I will have to make a complaint to the ombudsman. Please contact me ASAP
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Titilayo Are
(@Arelayo) reported
@aspxcsgo @Trading212 Same thing in currently happening to me! Very quick to take your money but not refund! It was a trial for me, and Im done trying them! Horrible company with none existent customer service!
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GetOffendedTwitch
(@GetOffended_TTV) reported
@Trading212 customer support for this app is awfull, the referal doesnt work as after 4 working days neither me or my friend have received a free share and after both of us contacted you we have recived no help and no reply. Seriously thinking about switching to a better app.
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Joshua James B. Resu
(@james_resu) reported
@Trading212 pls help me out. You guys keep on rejecting my bank statement and are not replying on my emails.
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brigit del
(@brigitdel2) reported
@Trading212 can some one help as try to get a chart on full screen (so not with right colom or trades on botom) as seen on yr Youtube videos. Tried posting and emailing cs since March, never heard back....would like to know
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Titilayo Are
(@Arelayo) reported
@enamara @Trading212 I’d advise you to avoid them! Not only are their rates terrible, their customer service is none existent and they take forever to refund you. You are better off with @CMCMarkets! They have served me with much better rates, withdrawal time and service! U re dodging a bullet!
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Addy2020
(@Addy20202) reported
@Trading212 Ty, again poor customer service should have been mentioned in advance
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Charles The Artist ✍
(@CharlesDrumley) reported
@trading212 stop blaming your intermediary and fix your ******* platform!! You're costing your customers money! I'm done