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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Trading 212 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Trading 212. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Trading 212 users through our website.
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Website (33%)
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Login (27%)
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Trading platform (27%)
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Withdrawals (10%)
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Deposits (3%)
Live Outage Map
The most recent Trading 212 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Çam |
Trading platform | |
 Hayes |
Login | |
| Coventry |
Website | |
 Sevilla |
Trading platform | |
| London |
Website | |
 Brno |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Trading 212 Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Woodburn
(@JimWoodburn_) reported
@Trading212 any idea why I’m not able to get onto my app? Been getting a server error since this morning
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Funmilayo Ajila
(@funmmyaj) reported
@Trading212 I have done several times and I am fed up now. Sent messages to yourselves but still nothing. I had to forcefully close my positions on other platforms yesterday because I cldnt put money to support them. You guys have costs me thousands.
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Rajat Solan
(@rssr43) reported
@financialombuds please can you help, @Trading212 have my money since 25th but is not showing in my account and there is no way to contact them to resolve. Also i have raised multiple tickets opened but of no use
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nickyjimmys
(@nickyjimmys) reported
@Trading212 thanks for not helping me after several requests to do so, awful customer service 😞
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James Z
(@jameszielinski) reported
@Trading212 search box is not working on web app in both Chrome and Firefox on a mac. Not sure about Windows but tried numerous ways to flush it and it is continuing. Bit of a problem...
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ASPX
(@aspxcsgo) reported
@maddddalena @Trading212 its a shame that trading212 is downgrading their service, as I've been 1y so far with them and tbh, that its the first time I had issues with them, but the way they behaved regarding my last issue, made me request to close my acc and I will bring other people with me.
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Max
(@maxxinrelaxin) reported
@Trading212 Your site says up to 3 days for withdrawals what is the issue here?
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bryan rees
(@briderman) reported
@Trading212 absolute joke 10 or so emails and still haven't got back to me . Customer service is boloocks. Dont bother!!
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Feeling Felix
(@THEFeelingFelix) reported
@MoshMoney_ @Trading212 I've done exactly the same mate! Fuming... I've sent a complaint in and if its not satisfactory I will be going to the @financialombuds and then the FCA... jokers
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Ahmet Eden
(@AhmetEden2) reported
@GrillBunnie @Trading212 Same issue
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Harry MacKenzie
(@hj_mackenzie) reported
@Trading212 Can I remind you that you still haven't responded to my support request after making a mistake which led to almost £500 lost. Can someone finally get back to me?
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Titilayo Are
(@Arelayo) reported
Ever considered or wondered what @Trading212 was like? DON’T! Not only is the Customer service is none existent, they take forever 2 process withdrawals (4days & counting) while constantly tempting you 2 cancel the withdrawal! Very dodgy, I think @TheFCA needs to look into them!
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Wolfy
(@robwolfenden) reported
@NickCohen6 @Trading212 Same. Seems their platform is creaking at the seams right now. Quite worrying with all the issues they’ve had recently.
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GetOffendedTwitch
(@GetOffended_TTV) reported
@Trading212 customer support for this app is awfull, the referal doesnt work as after 4 working days neither me or my friend have received a free share and after both of us contacted you we have recived no help and no reply. Seriously thinking about switching to a better app.
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ASPX
(@aspxcsgo) reported
@maddddalena @Trading212 yes i heard, but not good idea as they have fees. trust me bonita, I tried many brokers, I feel more comfortable with etoro, fast withdraw, support is super professional and effective, no bullshit and 0 fees for investing. What else do we need? :D
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David Fulop
(@chevenix) reported
@Trading212 Guys, it's been hours. Can't open charts from search or watchlists. (Search itself won't come up.) Tried it on Firefox too - same bug.
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brigit del
(@brigitdel2) reported
@Trading212 can some one help as try to get a chart on full screen (so not with right colom or trades on botom) as seen on yr Youtube videos. Tried posting and emailing cs since March, never heard back....would like to know
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Bradley Fullbrook
(@BRADDDERSSS) reported
@Trading212 not letting me log in keeps saying “cannot connect to server”
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ASPX
(@aspxcsgo) reported
@maddddalena Madalena, I am moving back to ETORO. I actually moved to @trading212 with some % of my portfolio just to test as the platform is actually pretty user friendly, they lost me with the customer support and the bullshit excuses of TC when they even contradict themselves, orders delay
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Sean Charles
(@Seancharles1234) reported
@Trading212 are you participating in the @TUIUK rights issue?
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ASPX
(@aspxcsgo) reported
@Trading212 Sorry to hear? so check how many tickets I have open since December 30th. #372270 / #379853 / #378330 Please, check the description. of the tickets and all the logs (answers between support and myself). Will wait for your comments.
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Evelyn Namara
(@enamara) reported
@Trading212 I have been trying to verify my account for about 2 months now without success. I have written numerous emails to your customer service team but I rarely get a response, is there a live chat function that I can use?
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Rajat Solan
(@rssr43) reported
@Trading212 I have been waiting for money that i transferred on 25th nov to still show up on my trading 212 account. I keep raising requests for support but so far have not had any proper response. can you check on request 374440 and address it
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Titilayo Are
(@Arelayo) reported
@aspxcsgo @Trading212 Same thing in currently happening to me! Very quick to take your money but not refund! It was a trial for me, and Im done trying them! Horrible company with none existent customer service!
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James Ayres
(@AyresyBoyy) reported
@Trading212 what is the response time on your Customer query forms currently?
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Padi
(@Padi94331015) reported
@Trading212 I was disadvantaged. The Service is very bad. #trading212 never again!
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Nick Cohen
(@NickCohen6) reported
@Trading212 I’ve been on your live chat today and it’s a known issue with iOS, bug fix is being worked on. I’m quite surprised actually at how disjointed your customer service/technical support is for a modern platform company.
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Iasonas Filippidis
(@Iasonasfilip) reported
@Trading212 I have tried to verify my account but for some reason it seems that my ID isn't enough for the verification. So, now I have to verify with a passport but I don't own one and my ID in many other sites is acceptable. FYI it's a Greek one and that's how it is. Some help?
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Joshua James B. Resu
(@james_resu) reported
@Trading212 pls help me out. You guys keep on rejecting my bank statement and are not replying on my emails.
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Titilayo Are
(@Arelayo) reported
@enamara @Trading212 I’d advise you to avoid them! Not only are their rates terrible, their customer service is none existent and they take forever to refund you. You are better off with @CMCMarkets! They have served me with much better rates, withdrawal time and service! U re dodging a bullet!