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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Trading 212 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Trading 212. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Trading 212 users through our website.
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Website (40%)
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Trading platform (30%)
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Login (26%)
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Withdrawals (3%)
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Deposits (1%)
Live Outage Map
The most recent Trading 212 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Döbeln |
Trading platform | |
 Derby |
Trading platform | |
| Swansea |
Login | |
| Shildon |
Login | |
 Bratislava |
Login | |
 Romans-sur-Isère |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Trading 212 Issues Reports
Latest outage, problems and issue reports in social media:
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P Fielder
(@polomisty) reported
@Trading212 maybe doing it this way will get a result. As customer service "HERO" haven't helped me with my login issue. And its been nearly 2 weeks I can't get into my account. If this is not resolved I will have to make a complaint to the ombudsman. Please contact me ASAP
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chris smith
(@chris15091986) reported
@Trading212 shocking customer service. Been waiting for a reply to a change of address email for over a week now
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Charles The Artist ✍
(@CharlesDrumley) reported
@trading212 stop blaming your intermediary and fix your ******* platform!! You're costing your customers money! I'm done
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Dean L.
(@saintdle) reported
@Lost_Signal @vBrianGraf @RobinhoodApp There was a issue earlier of a brokerage being down, affected trading212 as well, probably same issue for Robinhood.
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Rob-in-LA
(@RobinLA2018) reported
@Trading212 still no help from you, it been well over a week and still not getting my free share for signing up a friend. You just took it away and ignored me
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TweeetyPie90
(@TweeetyP) reported
@uraimov7 @Ajmalvh @Trading212 Where is live chat? I’ve sent 4 ‘contact us’ requests to withdraw my money and had no response. Terrible service.
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David Fulop
(@chevenix) reported
@Trading212 Guys, it's been hours. Can't open charts from search or watchlists. (Search itself won't come up.) Tried it on Firefox too - same bug.
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homestay thailand
(@HomestayOi) reported
@sportsfish Lol surprise surprise yet another problem with trading212
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Rajat Solan
(@rssr43) reported
@financialombuds please can you help, @Trading212 have my money since 25th but is not showing in my account and there is no way to contact them to resolve. Also i have raised multiple tickets opened but of no use
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Vladi Vasilev
(@VladiVasilev) reported
@Trading212 There's been quite a few issues with IB this year. Might be time for an alternative.
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Sir Rod
(@Dan50298188) reported
@Trading212 it appears the latest update has fixed the issue. Thanks
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Mark
(@MarkBCars) reported
@Trading212 I emailed the email address with my issue. I withdrew my money on Tuesday 1st in the afternoon, it’s now Friday 4th and it still shows as not complete. Why are you holding onto my funds? Why isn’t this instant?
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GetOffendedTwitch
(@GetOffended_TTV) reported
@Trading212 customer support for this app is awfull, the referal doesnt work as after 4 working days neither me or my friend have received a free share and after both of us contacted you we have recived no help and no reply. Seriously thinking about switching to a better app.
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Mr B
(@Mr_B_solihull) reported
@mikerainham @Trading212 Yeah think it’s a temporary offer. If you think it’s useful I think they charge $5 a month come a February. But I just use standard Stake as it doesn’t crash like T212.
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John
(@uraimov7) reported
@TweeetyP @Ajmalvh @Trading212 I’m just a customer like you, Try to update your app. Hope it will appear on yours too🙃.# I’ve contacted to them an hour ago, got the problem solved)
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Mark
(@MarkBCars) reported
@micktosin @Trading212 They’re jokers. I have now fully left 212, they were once a great platform, fast reliable performance but now it’s become slow and crashy, they reduced margins and just caused me real headaches. Shame
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cuankelly@me.com
(@cuankellymecom1) reported
@Trading212 It’s actually a ******* disgrace at this point, fix your ******* software, I’ve been trying to deal with this **** but it’s a joke at this point, all I wanna do is long some cfd’s but your software is a pile of ****, fix it for **** sake.
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Agnieszka
(@agnieszka90g) reported
@Trading212 Iam having problem with my withdrawal,it's been 6 days and the the only reason I am doing it is so that I can close the account and open a new one with different currency. Online form sent, but I can't wait weeks for a reply, it's frustrating, losing money every day.
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Sir Rod
(@Dan50298188) reported
@mgmailme Done. Ongoing issues over the last month all down to their systems not coping with volume which has led to losing money. It's getting to the point where the @TheFCA need to be made aware of @Trading212 downfalls when it comes to peoples investments.
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Stan Matthews
(@gooner_stan) reported
@Trading212 @Addy20202 Don't give people that we are on other platforms also. You are treating your customer base like they are idiots and can't read. You have implemented things that don't need to be YET and have done so for your own benefit. You will not get away with it!!
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James Z
(@jameszielinski) reported
@Trading212 search box is not working on web app in both Chrome and Firefox on a mac. Not sure about Windows but tried numerous ways to flush it and it is continuing. Bit of a problem...
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Gerard Donnelly
(@GDonnelly82) reported
Hey @Trading212 any chance you will give me my money? Your website says withdraws take up to 3 business days. I've been waiting a week. No contact number or support feature either? Where is your #CustomerService
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o3osaraho3o
(@sarahkim9098) reported
@Trading212 this is now on unacceptable level. can't believe that I have to constantly deal with these kind of issues.
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Gilliday
(@gilliday) reported
@Trading212 I can see you are doing what you can but there have been a number of issues with logging on, trades, your server etc, recently. Needs seeing to ASAP!
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Ahmet Eden
(@AhmetEden2) reported
@GrillBunnie @Trading212 Same issue
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Addy2020
(@Addy20202) reported
@Trading212 Ty, again poor customer service should have been mentioned in advance
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Titilayo Are
(@Arelayo) reported
@Trading212 Why is withdrawal such a problem? I made a withdrawal 5 days ago and it is yet to be processed! So quick to process deposits but not withdrawals! Please can you process my withdrawal and close my account while at it. Such a #dodgycompany! Biggest trading mistake, One to avoid!
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Saleisha
(@sthedeer) reported
******** is wrong with @Trading212 again???
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Mark Booth
(@markrbooth) reported
@stocks_and @Trading212 Surely you don’t use this service for day trading?
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.
(@serocan95) reported
@Kaataa_K13 @investwithleigh Yes indeed, they’re highly complacent! I’m preparing for them not even responding, just writing up my report for FOS to look at it and will send it in once 8 weeks has passed or when #Trading212 send their final response to my complaint.