Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Check Current Status
Sign in
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Glasgow, Scotland | 2 |
| Colorado Springs, CO | 2 |
| Ipswich, England | 1 |
| Braşov, Judeţul Braşov | 1 |
| Pānīpat, HR | 1 |
| Ahome, SIN | 1 |
| Montreuil, Île-de-France | 1 |
| Licata, Sicilia | 1 |
| Mannheim, Baden-Württemberg Region | 1 |
| Frankfurt am Main, Hessen | 1 |
| Olympia, WA | 1 |
| Lucé, Centre-Val de Loire | 1 |
| Firmi, Occitanie | 1 |
| Adilly, Nouvelle-Aquitaine | 1 |
| Villejuif, Île-de-France | 1 |
| Le Grau-du-Roi, Occitanie | 1 |
| Paderborn, NRW | 1 |
| Denver, CO | 1 |
| Montfort-l’Amaury, Île-de-France | 1 |
| Munich, Bavaria | 1 |
| Grimsby, England | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Stratford, CT | 1 |
| Tallinn, Harjumaa | 1 |
| Toulouse, Occitanie | 1 |
| Lubersac, Nouvelle-Aquitaine | 1 |
| Bergen op Zoom, nb | 1 |
| La Salvetat-Saint-Gilles, Occitanie | 1 |
| Domèvre-sur-Durbion, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Remy (Red Panda Vtuber!)
(@RemyTheRedVT) reported
@TaigaxHolic I’m just going to be over here replaying the Ezio storyline and yearning for old Ubisoft content. Black Flag has been the only one so far since AC2-Ezio Life Simulator to really make me vibe and if they turn it RPG I will -actually- crash out.
-
Josh
(@ARXGAMING_) reported
@Faraam0 @ForHonorGame Who tf thinks this game is good lmao it’s the worst game I’ve played ever. They add broken *** **** to it, and think it’s fine. And it’s made by Ubisoft, so that explains pretty much everything that is wrong with it
-
Larrytheblobfish
(@Larrydablobfish) reported
I LOVE GETTING A 45 MINUTE ABANDON PENALTY IN SIEGE CUZ MY GAME CRASHES UBISOFT FIX YOUR ******* DOGSHIT *** GAME
-
Goku D Uchiha
(@VIP_ASWIN) reported
@IGN First fix one of last goat game AC Unity with 4k 60fps patch in console @Ubisoft @assassinscreed 😡
-
Wnc
(@wnc_dev) reported
@PvmaFPS @VinczeBalzs20 @VarsityGamingTV honestly my issues with ubisoft is the copy pasting attitude of so many of their staff + the detiriorating customer experience if their account is hacked its pretty much impossible to obtain it anymore.
-
NIB
(@nib95_) reported
@lohipuikko @thicc_stick_boi Nah, on consoles the hideout had what Ubisoft stated was a bug at launch where it locked to 30fps only in that area. But it was patched quickly. And it's sounding more and more like optimisation issues are more pronounced on PC than console.
-
Kang
(@KangGaming) reported
Ubisoft needs to give a crash course to other devs on how to optimize games for the Switch 2 because Star Wars Outlaws is crazy!
-
Adam Wood
(@applejackk69) reported
@UbisoftSupport I pre ordered Assassins creed Shadows on steam and own claws of awaji from that and it says so in game and on Ubisoft connect but on steam it doesn’t recognize it as mine and therefore I can’t access the new content in game for whatever reason. Please fix this bug
-
Raion (Busy Bee Mode)
(@MattWilliamson9) reported
@JakeTheFilmguy knowing ubisoft, they won't stop with just that. I smell live service. I smell AAAA micro transactions. I smell battle passes.
-
Amadeus
(@Amadeusmon) reported
@IGN People can play the original if they want that modern day gameplay. There’s no issue to be found here. It was a drag and slowed the pace of Black Flag. This is a rare W from Ubisoft.
-
OgFentTitan
(@batmanwhoshits) reported
@TitaniumRolo I’m fine as long as I stop getting ******* 2-3 matchmaking errors a day leading to me needing to reinvent my friends and with how genuinely *** Ubisoft connect is it will take 4-5 minutes to get everyone back in the lobby
-
Joel | TeaVee
(@OxygenSunshinee) reported
@RohanKarMooN Yes, i read the instructions clearly as possible. Even with the documents to delete "the crew" folder, the issue is still same. Maybe later on, i'm gonna fix the problem again Oh yeah, forgot to update: No luck on steam version, no licenses problem. Its worst then Uplay Version
-
miorlaw
(@marlow_ethereal) reported
@mnvrmn25 p. s I've had so many problems with uplay or Ubisoft connect or whatever they're calling it it's insane. the platform is pure trash, i suggest pirating if you're on pc or doing what I do if you're on console
-
Mateus Medeiros
(@FuckthisIDthing) reported
@TheHiddenOneAC I don't know if it's related, but i had a similar issue with a star wars: Outlaws dlc. Bought and was unable to access it in game, all the pre-requisites met btw. After a week talking with ubisoft support, the problem got fixed a couple hours after i asked a refund through steam.
-
يالثارات الحسين
(@samrise6) reported
@UbisoftSupport you have closed my ticket marking it invalid and yet my problem haven't been resolved . i have received an update 12GB and the mission is still not there. what's going on Ubisoft!?
Check Current Status