Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Toulouse, Occitanie 1
Lubersac, Nouvelle-Aquitaine 1
Bergen op Zoom, nb 1
La Salvetat-Saint-Gilles, Occitanie 1
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AUD10F1L3 Ben (@AUD10F1L3) reported

    Almost 6 years later and @Rainbow6Game is highly imbalanced, Clash is severly broken and way out of balance and no one bats an eye? Like serious i wonder if @Ubisoft is even doing anymore

  • eggsalad2dx wario world 2, when? (@eggsalad2dx) reported

    @ExpandDong15 don’t see the issue with crash in smash, when ubisoft has rabbids and assassin’s creed miis konami has fully fledged FIGHTERS in snake, belmonts, and assists with bomberman not undermining what activision did, it’s just that you can seperate the characters from the company

  • Allen_Wilson_II Allen Wilson (@Allen_Wilson_II) reported

    @UbisoftSupport can’t get the Ubisoft connect to open? What’s the issue?

  • TheeSycoTik Thee SycoTik 2020-1 (@TheeSycoTik) reported

    @Ubisoft should discount @realUNOgame on all platforms cuz of all the issues it has. Especially online capabilities. I tried playing on my PC numerous times in the past via Ubisoft launcher and the online room almost always crashed.

  • Tjoeb123 Tjoeb123 (@Tjoeb123) reported

    @clumsysouthpaw @JimSterling There's been a bit of an unrest at Ubisoft this week, but Yves Guillemot basically did damage control under the illusion that they "made changes", "take the open letter and issues within seriously", and "value free expressions" (yeah, for the abusers) among other things.

  • DerekDoesnt Derek (@DerekDoesnt) reported

    @Ubisoft Please fix Rainbow Six Siege, I was just playing ranked with some friends and last round my audio cut off and my game froze, I had to join back, I ended up losing 89 MMR because I “abandon” my ranked game and that match was my key to gold 3 now I’m 2 games from gold

  • nartkant Nartkan (@nartkant) reported

    @UbisoftSupport Hello, according to the FAQ, my problem should've been solved, but the problem has existed last 2 days. I've already played AC4 26 hours but these last 2 days I can not connect the ubisoft connect with that error +

  • _kinkx_ kinkx (@_kinkx_) reported

    @Ubisoft fix your ******* crossplay system

  • Alberto_Derto Albertomus Maximus (@Alberto_Derto) reported

    @pcgamer first ActiBlizz, now Ubi. for a publishing studio that I've held dearly growing up with the golden age of Tom Clancy games. this issue must be brought forth and assessed. let your voice be heard enough is enough #Ubisoft #ActivisionBlizzard

  • JordanCastell1 Jordan Castell (@JordanCastell1) reported

    @UbisoftSupport upload to cloud and Ubisoft connect are not working on Watch dogs legion ps5 ??

  • Cor_NF0167 Cor_Negron (@Cor_NF0167) reported

    Is there a particular reason I cannot claim the bow? Did the headshots not count? Do they need to be made in a specific way? Or is this an error/bug on your side? Not to mention I have problems with Ubisoft Connect not loading or taking an eternity on my PS5

  • AlexandruMafte8 Alexandru Maftei (@AlexandruMafte8) reported

    @Dell57346870 @Rainbow6Game @UbisoftSupport Mnk on console is not a Ubisoft problem. Its a Microsoft and a Sony issue.

  • Doe774 名無し/J.Doe (@Doe774) reported

    @Ubisoft @UbisoftSupport I downgraded Ubisoft Connect 10565 to Uplay 9803 and it seems to fix the connectivity issues to the server of Splinter Cell Blacklist. I hope this issue to be fixed in next update. Thank you.

  • 8isaiah8Isaiah Zaiah Fox (@8isaiah8Isaiah) reported

    @UbisoftSupport Assassins Creed Brotherhood will not connect to Ubisoft connect with the error "A Ubisoft service is currently unavailable. Please try again later." I have gone through all of the troubleshooting steps, nothing works. Every other game is working though.

  • Blakwoodz Blakwoodz (@Blakwoodz) reported

    @Sceaser1788 Please do share your issues in comments, ubisoft might see it maybe

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