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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 9
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • futureispsycho
    Best Flashwar (@futureispsycho) reported

    @DiscussingFilm Ubisoft tried this decades ago. The problem is finding games old enough ad only is viable but new enough you can't purchase for two bucks on sale *and* don't need mods/fanpatches to work (and ideally have actual loading screens to stick ads on).

  • aminmn09
    amin mn (@aminmn09) reported

    @MitchHasWAP @RaiCadis2211 @TimoTweetss the problem with ubisoft game nowadays is that they blow everything that are interesting in the first couple of hours and then it quickly become a slog... look at ac valhalla, at first it is interesting and then it become mind numbing boring when it is about fulke

  • i_sema24
    . (@i_sema24) reported

    @UbisoftSupport I can’t create a Ubisoft account. Every time I try I get an error and after several attempts I was temporarily blocked! I don’t have a Ubisoft account I also can’t submit a support ticket. Could you please advise me on how to proceed?

  • ChrisdotRivera
    Chris Rivera (@ChrisdotRivera) reported

    @SamuelPGonzales @XBOX @XBOXSupport This and my Ubisoft plus subscription I couldn’t use due to their issues

  • mxmlnoo
    Maximiliano (@mxmlnoo) reported

    @Ubisoft @UbisoftFR please fix the bug for Deity Figurine in Nassau

  • Zaiken64
    Dubious Legality🇺🇸 (@Zaiken64) reported

    @Percdye @Pirat_Nation "Most multiplayer games" dude 90% of steam works on linux. I haven't had a problem with ANY multiplayer game because I don't play Ubisoft or EA. Everything else works just fine. Zero hiccups. Maybe stop buying trash.

  • fujin0kenji
    藤野けんじ (@fujin0kenji) reported

    @genius_eu @TheGameVerse Absolutely not That’s a remake btw so if he was that good why not do it from the first one if Ezio couldn’t do it no one really can Anyways if the games haven’t had the title of AC and Ubisoft just made em into open world games no problem but the newer AC butcher the franchise

  • KingCheesus
    TheHarshReality (@KingCheesus) reported

    Xbox has been killing it on the consumer side lately. Strong backwards compatibility on consoles that now extends to PC too, with original Xbox games playable on Windows and handhelds with upgrades. -Disk to digital conversion is in testing and rumored to roll out soon so you can turn physical discs into digital licenses. -Better Game Pass subscription with more day-one games, added perks like Ubisoft+ and EA Play, and improved cloud streaming. -More consistent first-party game output hitting the service regularly. -No deleting your account just for not logging in if you have purchases tied to it. -Plus solid Play Anywhere support and cross-play focus. It’s funny how some outlets twist these pro-consumer moves into negative narratives, probably to downplay how Sony has been more anti-consumer with things like ditching physical games and restrictive policies.

  • ThaSwampDonkey
    ThaSwampDonkey (@ThaSwampDonkey) reported

    @Ubisoft @UbisoftSupport @GhostRecon are there any plans to fix the infinite loading screen for Wildlands on PC? This is a major problem folks are having with newer PC’s. We can’t launch the game. Tons of comments on Steam, Reddit, forums, YouTube about this issue. Yall went dark

  • luqmann_azhar
    luqman azhar (@luqmann_azhar) reported

    how else can I play assassin's creed without using ubisoft connect? it's so ****, this past 2 weeks only it's been down 2 times, can't login for days, wtf!

  • Executor250624
    Dr Fahrenheit (@Executor250624) reported

    @jonxler @ham_1500 @nurlowe_swints Eagle Patch isn’t for the freeze fix is the thing, most people these days undergo the freezing bug post October 2023 after Ubisoft made some server update iirc. Not sure if Eagle Patch has since included a baked in fix or not tho

  • GamePro007
    Game Pro (@GamePro007) reported

    @BeatzCreations @TheDivisionGame TD2 HAS THE SYSTEM Snowdrop Engine OLD, OBVIOUSLY THIS GAME IS FULL OF PROBLEMS. AND THERE ARE ONLY 20 DEVS AND UBISOFT IS RUSHING TO MAKE MONEY. THE NEW SNOWDROP ENGINE IS BETTER, BUT FOR TD3 bye agent

  • WSGT_Feed
    Who Screwed Gamers Today (@WSGT_Feed) reported

    @Dexerto The problem isn’t just digital games are bad. The problem is you have to have pro-customer policies to go full digital. For example Ubisoft at least has refunds after playing a game for no more than 2 hours. PlayStation refunds are voided the second you download a game.

  • spongeaaa
    spongeaa (@spongeaaa) reported

    like how ******** are you gonna do a 5+ hour server maintenance on the same exact day as the update ubisoft what are you doing now im mad as **** because they could’ve done the maintenance prior to the update but no lets waste everyone’s time and shut the servers down today okay

  • Riskit4TB
    𝐑𝗶𝒔𝙠𝗶𝐭 🇦🇺 (@Riskit4TB) reported

    @SinByGames @Ubisoft @assassinscreed They fixed it pretty quick. But with the size of UBI they should be able to fix almost anything

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