Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1
Lampertswalde, Saxony 1
West Valley City, UT 1
Asunción, Asunción 1
Marília, SP 1
Hénin-Beaumont, Hauts-de-France 1
Tepic, NAY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • boyohoyo1 boyohoyo (@boyohoyo1) reported

    @yosp ubisoft is about to crash this party

  • vilegabe G.🦋 (@vilegabe) reported

    @FlorianDK14 @SpooksGD @zironicdk Ubisoft cant fix this problem mate

  • valgulnecron valgul (@valgulnecron) reported

    hey @UbisoftSupport it seem that i can't login to my account i get the "unable to connect to Ubisoft service" error

  • Nuroxed Nuro 😼 (@Nuroxed) reported

    @ZodiacalR6 I see nothing wrong with this post can you please describe the issue you are having related to this clip - Abel Ubisoft Support

  • vinlannd yo 😼 (@vinlannd) reported

    it’s okay ubisoft, let’s ignore the horrible cheating issues, game crashers, dossers and instead focus on starting everyone from copper!

  • GlitchLizrd just ted (@GlitchLizrd) reported

    (Bought a used copy on the cheap. Still done giving @Ubisoft money until they fix their abusive workplace/policies and you should do the same)

  • llluke0 llluke (@llluke0) reported

    @Rainbow6Game Love it when you release new **** content but don’t fix the audio crashing on Xbox. Clearly shows Ubisoft don’t give a **** about the actual needs for the community and instead release more cash grabs

  • Area51Tazz Brenden Reeves (@Area51Tazz) reported

    Hey @Ubisoft , if your games are going to randomly crash so often, can you let us skip the loading pre-role rather than making is the hardest part of reloading the game?

  • EDRIANmagic Edrian Ilusionista (@EDRIANmagic) reported

    The game in its version of nintendo switch, is crap, every time it takes me out of the game with an announcement that says "the game closed due to an error" please fix it @Hungry_Shark @Ubisoft @UbisoftLatam #hungrysharkworld

  • Calabreezyy C Breeze🦍 (@Calabreezyy) reported

    @Itz_AdAmR6 @brokeahhb @Rainbow6Game Yeah it's old but its for the clowns saying this is only a Microsoft/Sony issue when we know ubisoft, who is a multi billion dollar company, can come up with a fix.

  • ConnorG91443447 Connor Garrett (@ConnorG91443447) reported

    @UbisoftSupport heyup, been having issues connecting to Ubisoft servers. Cant find a problem with my network though

  • DaddyThatcher Mike Baker (@DaddyThatcher) reported

    They’re still arguing. “WhO mAdE tHe GaMe? UbIsOfT” They genuinely think that if they didn’t make a CGI that the devs would fix bugs quicker, despite the fact that the CGI and game dev teams are not related at all. Same company? Yes. Same job? No. How hard is it to understand?

  • LonewolfAnirban Anirban Biswas (@LonewolfAnirban) reported

    @UbisoftSupport Hi, can't log into ubisoft connect on pc. Says "A Ubisoft service is currently unavailable. Please try again later."

  • Danilnurdiansy1 Danilnurdiansyah (@Danilnurdiansy1) reported

    @growtopiagame @Ubisoft why @growtopiagame server everyday so lagging....please fix its... plisssss

  • HulleTuur Tuur Van Hulle (@HulleTuur) reported

    @Ubisoft please fix the bug where I literally do a dodge to attack but they guard break in the middle of my dodge attack pls fix this ubi

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