Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 10 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
| Les Epesses, Pays de la Loire | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Peseux, Bourgogne-Franche-Comté | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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TheHarshReality (@KingCheesus) reportedHot take #24: Most big AAA games these days aren’t even games anymore. They’re just interactive theme parks built to suck up your time and cash instead of actually being fun. The whole industry’s hooked on live service bullshit. battle passes, seasons, skins, and endless grinds; because it prints money. Why bother finishing a tight single player game when you can ship a half baked $70 skeleton and milk it forever with microtransactions? That’s why we get these massive, empty open worlds stuffed with the same Ubisoft towers and lame fetch quests. The story usually feels like it was written by a committee scared of offending anyone. Real heat lately comes from smaller stuff: Balatro, Hades 2, dope indie roguelikes, or old school remasters. The big studios are too busy chasing that Fortnite/Genshin bag to remember how to make actual art. Gaming was at its best when you bought the damn thing, it worked, you beat it, and felt satisfied. Not this endless battle-pass treadmill.
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Rob (@HiddenWumpus) reported@Ubisoft black flag resync BROKEN after 35 hours. No sail ship prompt. No way to force back into control. No quest to force fix it. BROKEN GAME!!!
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McJunegrand🔞 (@McJunegrand) reported@Pirat_Nation Despite all Ubisoft has done in the last couple decades people immediately fold for a remake of an old game they liked only to immediately be struck by another Ubisoftism. We deserve a new industry crash.
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Horus Lupercal (@XVIthPrimarch) reported@CommanderFemUnc The game is pretty good so far, in some parts even better than the original. The main complaints are about frame rate issues on PC but Ubisoft already said that they have a hotfix for that coming up soon
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Captain Dickard (@CaptDickard) reported@kikegames97 @Ubisoft @assassinsspain If its with this new combat system then im skipping it. Ubisoft Connect is giving me issues with Black Flag. Wasted $70 on the game
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Kat | PK Droid | NINTH JEDI SUMMER 🟢 (@StarWarsKitti) reported@NathanWelke I have never had the graphical errors I've been having in this game it's so bad 😭 like I can run Survivor on high/ultra high settings but I've got everything in Outlaws set to low and I'm still having insane screen tearing and skybox issues I hate Ubisoft so much 😭😭
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PHOENIX (@NixxieWixxieTTV) reportedubisoft connect having issues so i cant play the game i bought on steam
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Tea Cup (@TacticalTeaCup) reported@Ubisoft Ships featured topless female figureheads because sailors were superstitious. having a real woman on board was considered bad luck, a bare-breasted wooden statue was believed to calm weather. It was also an offering to appease male sea gods and guide the ship. Please fix
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Peter Jackson Owes Us A TinTin Sequel ⌚️👈 (@JagerBradley) reportedOkay I’m understanding the DRM issue with #AssassinsCreedBlackFlagResynced Ubisoft Connect is down and the game won’t start without it
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Resilient Ronin (@donkey235) reported@SmallEngineKarl @Ubisoft Just a glitch.
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Sir Pootington 💙💛🇻🇪 (🦋) (@SirPootington) reported@SirGatsbyCheney @MaNeo_O fun fact: not only are developers not responsible for how games launch (that's a leadership issue), ubi barcelona has been a support studio for the entire "low effort ubisoft" period you are actively wishing ill on people who had nothing to do with your grievances
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Squirrel McNuts (@SquirrelReFX) reported@TheDocK_vt @GiveMeBanHammer @SINlSTERMARK The Crew was a live service game. Developers and the creators of those games have a right to stop supporting games. Bungie recently ended live service updates to Destiny 2 and people are still able to play it. The Crew is a special case because nobody was playing it and their resources went to other projects. Do you know what game also died after The Crew? XDefiant, another Ubisoft live service title that got the axe because devs were focusing on other projects and not many people were playing the game. Same thing happened with Concord. Same thing happened with Highgaurd. Why would a company keep spending money on keeping a live service game alive if nobody plays it? Like honestly, this is why most of you young adults have no concept of what it takes to keep a game going.
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ScreamingNoots (@FunRageDie) reported@robtanner84 Your a serious retard , wanna bring up the crew *******? The whole reason stop killing game started? Also all their games us live service to sneak in mircotransations and most force you to connect to uplay or ubisoft connect if your on pc
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Robert Foster (@techwhipped) reported@NBCNews Blu-ray, vinyl, and books have one major advantage over many modern digital games: they do not rely on microtransactions. Physical media gives consumers something they can own, preserve, and enjoy for decades, while many digital games today are built around ongoing monetization systems. We all remember playing older games like Madden 64. Not once did we get spammed with requests to purchase a battle pass, skins, premium currency, or other microtransactions. You bought the game, you owned the game, and you could keep playing it years later. Notice how many of those older games still exist and are playable today. With companies like Sony moving away from physical game releases, it creates more opportunities for publishers and studios to push digital-only models that rely heavily on microtransactions, live-service features, and recurring spending. This also gives companies more incentive to maximize revenue from a game before eventually shutting down its servers, leaving players unable to access parts of the experience they paid for. This is why I hope initiatives like **Stop Killing Games** become law. Publishers such as Sony, Ubisoft, and others should not be able to continue taking people's money and then claim they have no responsibility when they decide to shut down a game. If a company ends support for a game and makes it unplayable, players who purchased the physical or digital version should be entitled to a full refund. Consumers deserve better protection. When we buy a game, we should have confidence that we are purchasing something we can continue to enjoy, not just renting temporary access to a service that can disappear whenever a company decides it is no longer profitable.
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OldSchoolGamerP (@OldSchoolGamerP) reported@MADkurious Was your favourite time in the video arcade putting quarters in the slot? It's it even possible to own the black flag remake? Microtransactions suggests it's dependent on a service. Ubisoft are against the "stop killing games" petition. They can reap the whirlwind.