Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MrChacho2nd Chacho (@MrChacho2nd) reported

    @Midstormy Is it because the servers down for Ubisoft. There’s other games to play

  • ISU00tw ISU (@ISU00tw) reported

    @Rainbow6Game I love R6S, its really entertaining. But ubisoft is a joke! 8 years mate, ******* 8 years and this game is still full of bugs and errors. Thats... Whatever...

  • They_hate_Deqrn Deqrn (@They_hate_Deqrn) reported

    @UbisoftSupport Hey servers are still not up for me. XBOX SERIES S keep getting error code 8-0x00003700 servers were perfectly fine before can play other online ubisoft games an everything all except siege

  • James_wJones James Jones (@James_wJones) reported

    @skwxns @UbisoftSupport I have no idea still. I sent a ticket about it to Ubisoft. Hopefully it is just because of the outage today and it’s resolved tomorrow. I’ll let you know if they respond with a solution!!

  • xDarkWiffster Dark (@xDarkWiffster) reported

    @OyasumiRainy @UbisoftSupport Ubisoft connect is completely fine…it’s been fine. The issue is siege and the Amazon web services. You probably shouldn’t blame a group of ppl before looking into it yourself.

  • MarineroMocasin Marinero Mocasin (@MarineroMocasin) reported

    @UbisoftSupport every other game works, I reinstalled everything, even the launcher. Its an issue with the Ubisoft + subscription after the Patch 16. Everyone has that problem, just look at the Anno forum or the @ANNO_EN twitter. But no one is giving an answer. Just one post 5 days ago.

  • rjake179 Jake Robinson (@rjake179) reported

    @UbisoftSupport sorry for the late reply to the message. I made sure to follow and check every step on the link provided. I also have Ubisoft Connect on the same drive as the For Honor game. the issue persists, even with the launcher and steam closed. the game still runs in the background..

  • CoastalDiamond_ 🌹 TheCoastalDiamond 💎 (@CoastalDiamond_) reported

    @UbisoftSupport Any update ubisoft? On the issue

  • TabletaSegura Tableta Segura (@TabletaSegura) reported

    @Ubisoft @RollerChampions I can't access my Ubisoft account, and after many failed attempts to solve the issue with costumer service, I would like to warn other Ubisoft costumers not to buy their games. I will certainly never buy them again.

  • voltz_lt Lt Voltz (@voltz_lt) reported

    fix ur servers 🤬 @UbisoftSupport @Ubisoft @Pxnts_

  • iKoxeR6 Koxe (@iKoxeR6) reported

    @ShxTzR6 @Ubisoft @UbisoftSupport PLS FIX THE CHEATER PROBLEM PLSSSS

  • CMDR_BrickRichy CMDR Brick Richards (@CMDR_BrickRichy) reported

    Haven’t bought from Ubisoft in years, as soon as I do when buying Farcry 6 I experience nothing but problems right through installation to trying to run the game. When i finally get the game running the button to run brings up a keypad covering the screen @FarCrygame @Ubisoft_UK

  • FistandShield Serial Responder 🔞 (@FistandShield) reported

    @darioushurt @CrusaderLewd Just know I was a game developer at ubisoft for years and I saw the reality of why the industry took its turn and the problem with my own eyes.

  • KudosOnYT Kudos 💜 | TENSTAR (@KudosOnYT) reported

    Fun fact, with R6 Siege having server issues the past 2 days, ubisoft are legally entitled to give us financial compensation as stated in the games TOS. Don't believe me? Just Google Rainbow Six Siege Rule 34

  • OyasumiRainy Rain (@OyasumiRainy) reported

    @UbisoftSupport There's always an issue impacting Siege at the moment, you might as well post an update when the game is actually working. What are you guys doing over there? How is Uplay still this unreliable and why do you insist on making us use it to invite people?

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