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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Paris, Île-de-France 10
Lyon, Auvergne-Rhône-Alpes 3
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
Meyenheim, ACAL 1
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TerrellThaddie1
    Terrell Thaddies (@TerrellThaddie1) reported

    1. Don't buy the DLC. It's not mandatory 2. No pop ups in question 3. Cutscenes capped at 30FPS is a glitch and they run at 60 FPS on console. 4. Runs great on Console 5. Ubisoft connect is preloaded if you have other AC games on your console. I'm having fun with the game

  • HateMonger1991
    Matthew Herlitz (@HateMonger1991) reported

    @KindredBlade Yeah it's something ive seen with alot of ubisoft games. They're known for strict drm and they usually require a mandatory account login when u boot up the game the first time

  • SlimChaeD
    SlimChaeD (@SlimChaeD) reported

    @Rainbow6Game i quit playing early this season on Xbox because every match still had at least 2 mouse and keyboard board opponents. I come back today after 3 weeks and STILL FIND MNK ON CONSOLE. FIX THE GODDAMN GAME @Ubisoft

  • Simpified
    ß (@Simpified) reported

    @jobeagle5 @stephentotilo You think the problem with ubisoft is its juniors lmao

  • SwedishB3rry
    swedishb3rry (@SwedishB3rry) reported

    @John_GAMEFIX @UbisoftSupport @Ubisoft I've had this issue since March 2025.

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    Please, my dear friends, as soon as you can, fix the login on Ubisoft Connect, as it seems to be offline and I can't play my Assassin's Creed Black Flag. Thank you very much! @UbisoftSupport

  • Nana_Pokuu
    the_tall_bwoy🇬🇭 (@Nana_Pokuu) reported

    @Ubisoft Fix the bugs and 30fps cutscenes on PS5 Pro.. that’s all we ask for🙏🏾

  • HaarisAjmeri01
    Horrid Haaris (@HaarisAjmeri01) reported

    @ArkhamDreamer Yeah i agree but again the problem is that FAR CRY isn't about that unless if it's a spin off or DLC mode which again this franchise is always an OPEN WORLD concept that gave player freedom than having restrictions it's ubisoft so they do backwards level design you know I mean

  • rusty_cpt
    Cpt Rusty (@rusty_cpt) reported

    @ThunderboItZeke To be fair, the issue is valid In a game franchise which has had incredible scenes that got mocapped For some reason, Ubisoft made this computer generated cutscenes which has the same Few poses on repeat just so they can add more cutscenes into the games.

  • RavenMentore
    The Raven (@RavenMentore) reported

    @SiSierra84 I swear most of the "censorship" comments are from people who are either Ubisoft bots on a phone farm, or people who literally follow streamers or influencers. I could tell when people were use the words "stop complaining or shut It" , or it's just a game" it's like these people rinse and repeat themselves consistently and I'm actually laughing about it. If they can't handle the small details being pointed out, to large details, the problem is them, rather than the person posting so to say. These people can't handle a single detail being pointed out, so I'm actually deducing whether they have no ability to observe, analyse details, mechanics and everything to a tee, and really are just blind influencer followers. Just because I'm not going to follow everyone elses movements, I'm gonna do my own thing, observation, analysis, and detail structural break downs.

  • CertifiedOmlet
    Certified Omelette 🏳️‍⚧️ 🩷💛🩵 🏳️‍🌈 (@CertifiedOmlet) reported

    @Nanox19435 @G0ffThew That also is a much more reasonable explanation than LOD issues. To be clear not blaming the devs here, something like that it would be the sort of issue that should be picked up in QA. Poor QA or lack of time to polish is always going to be publisher driven (**** Ubisoft).

  • Kodsterrrr
    Kodsterrrrr🇺🇸 (@Kodsterrrr) reported

    Are we not expecting this kind of crash grabbing from Ubisoft especially when they need the threat of complete collapse of the company unless they put out something that’s makes money (using nostalgia bait) I haven’t played a AC game since maybe 3 whichever one had the fun multiplayer

  • blazedSion
    Sion (@blazedSion) reported

    @MadamSavvy @Ubisoft @assassinscreed they just need to fix..... every single thing else about their company

  • Masterblogame
    MasterBloGame (@Masterblogame) reported

    Good afternoon, I've been having problems with my Ubisoft account for a few days now. I've tried to log in and it says it's blocked due to failed attempts (which I didn't make). I don't know how to access my account. @UbisoftSupport

  • CAnativedude
    MuthaFknZeus (@CAnativedude) reported

    @Kevc4d @BadDragonite0 @ShitpostRock Problem is, the Ubisoft we grew up with is gone and buried, now we just have activists hiring activists employed by activists

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