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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 16
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 2
Orsay, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CorellianAlex
    alex🚦MANDO ERA!!!!! (@CorellianAlex) reported

    @90sbabyvpn my problem with some ubisoft open world games.

  • anishmoonka
    Anish Moonka (@anishmoonka) reported

    Rayman is a little cartoon hero with no arms or legs, and back in 1995 he made Ubisoft famous. Then the company he built spent thirteen years acting like he didn't exist. Now that they're in serious trouble, they're bringing him back. He started out as a launch game for the very first PlayStation, dreamed up by a young French designer, Michel Ancel. He sold more than three million copies, a huge number back then. A year later, Ubisoft sold shares to the public for the first time. That early hit helped turn a tiny French company into the giant that would later make Assassin's Creed. His best years came later. In 2011 and 2013, he returned with two beautiful hand-drawn games, Rayman Origins and Rayman Legends. People still rank Legends among the best games of its kind ever made. It was finished and ready to launch on Nintendo's Wii U. Then Ubisoft held it back seven months so they could sell it on PlayStation and Xbox too. The people who made the game were furious. Ancel and his team posed for photos holding handmade signs that begged their own bosses to just let it out. One read "Release Rayman." Another showed Rayman crying, next to a single word: "please." Ubisoft said sorry by handing Wii U owners a free piece of the game. When the full game finally arrived that September, it still sold worse than Ubisoft hoped, and took years of re-releases to reach 4.48 million copies. That made it the best-selling Rayman of all time. And then he disappeared. That was the last proper Rayman game for over a decade. He got shoved into small phone games, while the screaming cartoon bunnies from his own spinoff, the Rabbids, blew up bigger than he ever did. They got so popular they dropped his name from the title and started teaming up with Mario. The bunnies alone have sold more than twenty million copies. By 2023, Rayman was a guest character you had to pay extra for, dropped into a game about the bunnies he used to fight. His creator quit Ubisoft in 2020. This past January, Ubisoft fell apart. In a single trading day its stock lost a third of its value, the worst day since the company went public in 1996. The whole business was suddenly worth about 616 million euros. At its peak in 2018, it had been worth 11 billion. Ubisoft cancelled six games and shut two studios. A few months later it reported the biggest loss in its history, around 1.5 billion euros. The team behind one of its recent, well-reviewed games had just been broken up after it sold poorly, and some were quietly moved onto this Rayman remake. Rayman Legends Retold survived the cuts that killed bigger games. The little cartoon who helped make Ubisoft a giant is now, three decades later, their safest way out, because when you are losing money this fast, nothing beats a game people already love.

  • IvanTheProfet
    IvanTheProfet (@IvanTheProfet) reported

    @Ubisoft @Rainbow6Game And I think we will all want compensation for ******** up you guys are. Shut the servers down for a day, work on it non stop, fix everything you need to fix and make people happy. Not hard, stop pretending your job is hard or complicated.

  • meQyuri
    Qyuri (@meQyuri) reported

    @Pirat_Nation There's XBOX, PlayStation, Nintendo, Epic Games, EA, Ubisoft, GOG... what do they mean by monopoly 😑 Steam just happens to have better service. I say *** gud.

  • SegilBeQur
    ServanteS (@SegilBeQur) reported

    @Rainbow6Mobile What a crappy development team! They can't fix the game! This is going to fail like many other Ubisoft games! Full of aimbot hackers plus your team is 80% bots

  • oliver_drk
    Oliver Darko (@oliver_drk) reported

    Ubisoft put quite some work into that Rayman Remake. Only problem: Who is supposed to buy, let alone play, all these games in September and October?

  • crazousis
    Crazousis (@crazousis) reported

    @lorddiethorn @edgeshadow1789 @Glassdoorgamer LOOL DO YOU KNOW THE RESULT? Ubisoft sold the 15 dollar starter pack on both Uplay and Steam. Disparity solved. I see zero issues here. Steam users get the 15 dollar pack and Uplay gets the 15 dollar pack.

  • Hmcy_
    Hmcy (@Hmcy_) reported

    Someone needs to have a serious conversation with Ubisoft about the state of R6… not only is there cheaters in day 1 of ranked we also can’t solo Q because voice chat doesn’t work… AGAIN. What is the point in having a whole 35GB update if you ain’t gonna fix bugs that have been in the game for longer than this season. Oh sorry I forgot they broke an already strong operator great work ubi !

  • MR3Dev
    MR3D-Dev (@MR3Dev) reported

    @zeelee3D @HoegLaw "Well, they did threaten to kick Ubisoft off of steam if they offered discounts on their own website." I was not aware of that, the could be a problem, legal one.

  • PetervanDamNL
    Peter van Dam (@PetervanDamNL) reported

    @TimSweeneyEpic Tim, even if you would release GTA VI on Epic Games tomorrow for free for everyone, I would still wait for the $100 version on Steam so I don't need to use your crappy store. Don't go blame Steam for the **** product you have. Fix your store, and services. Same goes for uplay

  • cosmonautscarf
    Ave 🧟‍♀️ (@cosmonautscarf) reported

    @WanderingManga @TheJoshMan07 seems the overarching issue is ubisoft being a terrible, money hungry company which is always raring to jump on the worst gaming trends 😔

  • Fearthecow93
    fearthecow (@Fearthecow93) reported

    @naranciagaming It may not speak for every game but when the ubisoft CEO (or lead dev idr) was interviewed about their change to massive open world games that cost so much more money his response was like yea it costs more but WAY more people buy it. So the issue is customers want these games

  • criticalhitsTV
    The Critical Thinker (@criticalhitsTV) reported

    @LinaLavendula Well for one thing, no one believes Ubisoft is trying to save anyone money. That just isn't reality. I don't like monopolies and I don't like the over reliance on steam either but that's a problem with the industry at large, not valve per say

  • Joemoth11098375
    Joe mother (@Joemoth11098375) reported

    @OppositeMario @Snabblie @RylesMeta Damn, bro can’t read. The actual issue was R6 releasing a cheaper version of the game and Valve threatened to delist is they didn’t make it fair for consumers and also put that version on Steam, Ubisoft was the one who decided to not release the cheaper one on steam

  • BourgaultGilles
    Crusender (@BourgaultGilles) reported

    @jakjons77 @Sherard1969 @Pirat_Nation Ubisoft was selling Steam key at lower price on they store front that on Steam itself. It not monopoly statue. Ubisoft was trying to bypass Steam fee, while still use Steam service.

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