Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Glasgow, Scotland | 2 |
| Colorado Springs, CO | 2 |
| León de los Aldama, GUA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Franca, SP | 1 |
| Ipswich, England | 1 |
| Braşov, Judeţul Braşov | 1 |
| Pānīpat, HR | 1 |
| Ahome, SIN | 1 |
| Montreuil, Île-de-France | 1 |
| Licata, Sicilia | 1 |
| Mannheim, Baden-Württemberg Region | 1 |
| Frankfurt am Main, Hessen | 1 |
| Olympia, WA | 1 |
| Lucé, Centre-Val de Loire | 1 |
| Firmi, Occitanie | 1 |
| Adilly, Nouvelle-Aquitaine | 1 |
| Villejuif, Île-de-France | 1 |
| Le Grau-du-Roi, Occitanie | 1 |
| Paderborn, NRW | 1 |
| Denver, CO | 1 |
| Montfort-l’Amaury, Île-de-France | 1 |
| Munich, Bavaria | 1 |
| Grimsby, England | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Stratford, CT | 1 |
| Tallinn, Harjumaa | 1 |
| Toulouse, Occitanie | 1 |
| Lubersac, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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👑King Koopa
(@ArkLAteks) reported
@Ubisoft I HAVE QUESTION DO YALL PLAY YALL OWN GAMES how in the world can yall not know the challenges are not working in rainbow six seige 2 weeks now wtf unreal and game of quick match im on attacking side every single game 100 games in a row i havent even got 1 chance 2 play defense
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Erik
(@Rik_TC) reported
@UbisoftSupport Yes, Connection lost, a ubisoft service is currently unavailiable, please try again later
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👑King Koopa
(@ArkLAteks) reported
@Ubisoft Ubisoft can i play 1 game, before this season i could play no problem the update come, haven't won but 2 matches this season out of last 50 my teammates all get skilled within the 20 seconds of each match this is in quick match plus i know u give me the nintendo switch players
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astra
(@astrawyd_) reported
Ubisoft fix ur servers @UbisoftSupport
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Phantom_Bro’s
(@bros1_s) reported
@UbisoftSupport Hey Ubisoft, i recently jus got back into Siege but every single time i play , my game bugs out , or my character jus runs in place for a couple seconds then i die. and it’s not my wifi bc i check my wifi before every game and it says its good. I don’t know that the problem is.
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bartholomew
(@HazzMcLovin) reported
@UbisoftSupport Are you guys not going to fix the Ubisoft challenges? The limited time rewards are not working for many other people!
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Torva🏴☠️
(@Torva_Carnifex) reported
@Rainbow6Game Anyone else having trouble accessing the challenges tab in the Ubisoft Connect app? Are challenges really not available currently, or is that the error message it gives users all the time?
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OsaidSh
(@sh_osaid) reported
@UbisoftSupport Thx ubisoft 🥰, My problem Solved.
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Doge Inspired
(@DoGeItUp82) reported
@K3H03 @Ubisoft @UbisoftSupport Agree... no resolution or communication about the issue...bought it through the eshop as a gift for my daughter on xmas and cannot lauch the app. Though on ubisoft connect it shows i played the game! Can a refund be requested?
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Mega Mod Sauxy
(@MegaModSauxy) reported
@UbisoftSupport Hello there Ubisoft support, I’m having issues claiming the AimLabs Flores set on Xbox Series X/S on siege because it won’t let me open Ubisoft Connect, is there a fix to this or is this a known issue?
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♧♡•Mohab•♤◇
(@Mohab_Creations) reported
@VascoSilva92 I hope so...people say there are issues in Ubisoft with some teams being understaffed and all, I read an article a few weeks ago even saying that the game might be delayed from May-June to August-September window...tbh I wouldn't mind as long as it's coming 2023 but still worried
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Mega Mod Sauxy
(@MegaModSauxy) reported
@UbisoftSupport Hell there Ubisoft support, I’m having issues claiming the AimLabs Flores set on Xbox Series X/S on siege because it won’t let me open Ubisoft Connect, is there a fix to this or is this a known issue?
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Jerry
(@jerrydaviss) reported
@Rainbow6Game @Ubisoft can you please take a look at nighthaven labs, myself and many others have a problem connecting and get banned if we are not playing casual and get that map, cuz we have to leave or close app, and we can’t even reconnect. it’s been over 2 weeks being banned
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🏃🏻
(@xxGapo) reported
How mutch time need Ubisoft for skip the glitch sound PR ?
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Quentin Holbrook
(@QuentinHolbroo3) reported
@UbisoftSupport I Ubisoft why are u nerfing twitch when your games broken? U have audio bugs that have been out since the start of the new season we haven’t gotten a fix, and half of the bullets hit don’t register? And now I’m getting assists on people I never shot nor marked on a cam?
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