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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Orléans, Centre 1
Lille, Hauts-de-France 2
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 3
Orsay, Île-de-France 1
Melbourne, VIC 1
Marsas, Occitanie 1
Craponne-sur-Arzon, Auvergne-Rhône-Alpes 1
Créteil, Île-de-France 1
Rouen, Normandy 2
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Perpignan, Occitanie 1
Pérols, Occitanie 1
Auch, Occitanie 1
Bayonne, Nouvelle-Aquitaine 1
Saint-Paul-lès-Dax, Nouvelle-Aquitaine 1
Montaut, Occitanie 1
Paris, Île-de-France 12
Sykkylven, Møre og Romsdal 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • dogicoats
    Dogico (@dogicoats) reported

    @Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.

  • Capcom333
    Serge343 (@Capcom333) reported

    @xMBGx Depends on the situation. Most first party PS games are quality at launch and attract my attention. Some publishers like @Ubisoft and @bethesda give us broken/mandatory download type games in which I wait for a sale. Paying for a complete, quality product.

  • FernandezMichae
    M1cHa3L🇪🇸 (@FernandezMichae) reported

    @TheDivMobile Just listen the community. Don’t make UBISOFT like always. Fix the game !!! Crash and UI bug !!!

  • DarkDustinh
    Dustin Holmes (@DarkDustinh) reported

    @Ubisoft Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.

  • Beastiarii
    Lil Beastii (@Beastiarii) reported

    @RGamerB_ PlayFab is a service for Developers for their games many third party Developers uses PlayFab like Capcom, Ubisoft, EA, Bandai Namco and more.. You are pushing a narrative that this is some type of Xbox/PlayStation console war bullshit and it’s not. That Halo game that you’re so happy that will be on PS5 is a remake of a 26 year old game with no multiplayer.. Why don’t you figure out why Marathon is failing ?

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 3 & 4(I forgot yesterday) of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • Meridius513
    Meridius Duncan (@Meridius513) reported

    @Ubisoft Fix your ******* Game, there should be absolutely no reason I’m getting jumped by four players and I have no revenge proc m. HOW IS THAT EVEN POSSIBLE???

  • chris14158492
    Chris Baillie (@chris14158492) reported

    @UbiMassive @Ubisoft two years I've been reporting this issue. Two years you've sat around and done **** all to fix it

  • Amitsaksena
    Amit Saxena (@Amitsaksena) reported

    @TheDivisionGame Not only on Tuesdays, but Ubisoft servers always have poor connectivity issues.

  • zachtvich
    zachary (@zachtvich) reported

    @Rainbow6Game Please fix your game Ubisoft. Tell me how I loose the same rp after 2 teammates leave after first round. Absolutely makes no sense. It’s an automatic loss already

  • asdfghj1489
    asdfgh (@asdfghj1489) reported

    @Fen0505 @Pirat_Nation Ubisoft will admit their mistakes and will fix it decades later, but you're gonna have to pay for it

  • k1z4cz3k_
    k1z4cz3k (@k1z4cz3k_) reported

    @LegacyArdor GTA 6 failing won't fix the current state of the AAA industry 💀 Btw, GTA 6 (6, not Online) will be more human-made than most AAA games, and people like you pretend like it will be another slop from Ubisoft.

  • John_GAMEFIX
    John GameFix (@John_GAMEFIX) reported

    @1b3nn3tt @Ubisoft @UbisoftSupport Still having the same issue?

  • ikatnayop
    ikatnayop (@ikatnayop) reported

    @nacaradiohead @LookAtMyMeat1 Agreed. Sad but true. But they’ve started to pay the price for their stupidity aka ubisoft. Only problem is Fromsoftware is a Japanese/eastern studio :d

  • asunoaim
    eA asuno (@asunoaim) reported

    @Chhesto @LZqAIM Bro if this happens I will cry maybe. It was also mostly due to issues taking too long to fix due to the engine they used and ubisoft not funding the project well enough. Mark Rubin always listened and the devs clearly did too imo but they weren‘t given the time to refine the build on that engine that they needed

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