Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Alph0xZ Alph0x (@Alph0xZ) reported

    @Mike_Langlois @Hawkz___ @JeremyPenter Sadly, I don't think we can in this situation. Since they are ending the live service that probably means that your ubisoft account will no longer be bindable with the game and therefore, you can't prove that you actually own the dlc

  • smintd Tim Dunne (@smintd) reported

    @Ubisoft Can you fix the game please? It’s broken on windows 7 and proton (steam deck) since last update to 1.6 cheers

  • TenseGuru Tense (@TenseGuru) reported

    @Ubisoft Medievil and crash bandicoot haha

  • RyuThunder RYU (@RyuThunder) reported

    @Ubisoft @UbisoftSupport the hidden truth achievement is not unlocking for me in valhalla, ive already restarted my series x and it still wont unlock, is this a known issue ?

  • razka_syandana Muhammad Razka syandana (@razka_syandana) reported

    @growtopiagame Ubisoft why did my account get banned without a clear error I was last time in world batam Batam is illegal world?

  • Evill_01 Evill01 (@Evill_01) reported

    @_azira_rulz_ @Lykos1270 @Ubisoft It wasn't a problem because there was no community or multiplayer, just fun, nowadays tho it can be very annoying when you see 10yo kids in +18 games

  • JayIsWanderer7 JReed7 (Resurrected) (@JayIsWanderer7) reported

    @berkough Yeah I was pretty amped for it ahead of launch. After reading double digit reviews (not hung up on scores as much as recurring themes of issues cited across all of them of it being Ubisoft like in its repetition /collectathon/etc), ended up not buying. May snag in the next sale.

  • GeRm50481421 GeRm (@GeRm50481421) reported

    @Ubisoft No one cares. Fix Wildlands! I wanna okay with me friends!

  • EspoRts_XtRa XtRa (@EspoRts_XtRa) reported

    @Ubisoft @UbisoftSupport @USATODAY company are crooks they’ve allowed people to hack my accounts and steal money they’ve done nothing about it and refused to answer any ticket and tell me they don’t know what to do then they disconnect my chat / We need accountability from these

  • major_faux_pas Howard (@major_faux_pas) reported

    @Ubisoft Completely unoriginal answer but Legend of Zelda: Link to the Past. Completed it aged 11 with no walkthroughs. Just trial and error. Sometimes inspired thinking lol

  • CaleLuckey1 OniR6 (@CaleLuckey1) reported

    Bro @Ubisoft @UbisoftSupport @UbisoftConnect plz fix the ******* cheater problem in your game or else it’s gonna be dead like seriously you allow a name change where people can change their name every game just to hide better. How about you fix the cheater problem instead.

  • TomieLobo Lobo-Tomie (@TomieLobo) reported

    @Ubisoft Crash & Spyro too

  • MrRapid5 Mr Rapid (@MrRapid5) reported

    @UbisoftConnect fix your game playing on console is becoming a disaster i mean if you can't fix it just shut down the console servers there is not 1 match where an mnk player is not present all you care about is ******* Pc players #ubisoft #issue

  • jamesstarbird James Starbird (@jamesstarbird) reported

    @Ubisoft Crash Bandicoot.

  • KHIAG_ R (@KHIAG_) reported

    @Ubisoft Crash Bandicoot 2 Spyro

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