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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 9
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Uhohhhsis
    Omni (@Uhohhhsis) reported

    @Ubisoft DO NOT BUT UBI PLUS OR PREMIUM. They won’t even acknowledge or look at the support page. Highest upvoted issue and nothing no hotfix the entire weekend. Gross.

  • SlusheeWolf2_0
    SlusheeWolf2 (jRPG Wolf) (@SlusheeWolf2_0) reported

    I wish @Ubisoft actually cared about Rayman lol I was so pissed off when they announced the new remake coming out for Legends because there are games in the Rayman franchise that are not even playable right now and they didn't even choose to fix them Like Rayman 2/3 on PC

  • researchwi
    research (@researchwi) reported

    @Ubisoft @Ubisoft How to Fix RTX 5060 Screen Flickering in Watch Dogs 2?

  • CheezItJunkie91
    Shane (@CheezItJunkie91) reported

    Hey @Ubisoft what's the point of paying for Ubisoft+ Premium if the new games are unplayable and broken?

  • n_gineering
    Neku Eugeo (@n_gineering) reported

    @LegendaryYOBY Ubisoft is it's own catalog, same with GTA, and EA play. PS isn't day and date it's like 2-3+ year old games Xbox cannot keep putting their first party games day and date on the service

  • ADemonNamedRemy
    Remy (follow me on insta: zero_art_official) (@ADemonNamedRemy) reported

    @SpIinterCaI god, i wish ubisoft would fix the game and have the last gen version be playable instead of them just telling players to disconnect and then reconnect when the game loads in.

  • zacczacci
    elZ (@zacczacci) reported

    @TimoTweetss The ubisoft problem from the last 10 years.

  • RitzDesmond
    Reetoban Chakraborty (@RitzDesmond) reported

    @beebomgaming @Ubisoft No they are not. This is just a remake. The next IP they will again screw it up with some stupid live service that nobody wants.

  • natatot
    Nathan (@natatot) reported

    @kiddbanditpro Loved Origins! I definitely have my issues with the direction Ubisoft took the AC series in, but at least they innovated on what they were doing previously. And we should all be able to enjoy what want to. 👏

  • SinfulplayZ
    👹Sinfulplayz❤️ (@SinfulplayZ) reported

    @TheDivisionGame @Ubisoft on the mission in warlords of new York Parnell won't spawn in for the boss fight it's glitched and I don't know how to fix it

  • cptrenko
    Javier Parrao @ (@cptrenko) reported

    @GameOverThirty You know what's funny? EA Play Pro and Ubisoft+ have offered day-one releases for years, and somehow they never became the villains that were "destroying the industry." Game Pass does it, and suddenly it's the root cause of every commercial failure in gaming. Maybe the issue isn't the business model. Maybe it's that people don't really understand how subscription businesses work.

  • x_lockon_x
    Smoke Grenade Guy (@x_lockon_x) reported

    Thought about trying the @Ubisoft plus premium service, but I can't even get @UbisoftSupport to acknowledge a support ticket I sent in 24 hours ago about a problem with my PS5 account link. Also, there seems to be no phone number to call or live chat option either. Not good.

  • MickeyThibbs
    MickeyThibbs|EN Vtuber| (@MickeyThibbs) reported

    Also the Ubisoft Connect app isn't working either. I put in the code and gives an error message too.

  • EliteGameDrops
    ✨PLUS ULTRA ✨ (@EliteGameDrops) reported

    What have you guys done having the same issue 😭😭😭 @Ubisoft @assassinscreed

  • DrunkenQuarian
    The Drunken Quarian (@DrunkenQuarian) reported

    Good! And it should expand to publishers like Activision, Ubisoft, and Bethesda who keep releasing physical games that are broken or nothing but licenses with no actual data on the disc. This **** should have been called out nearly a decade ago, and better late than never.

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