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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 2
La Garenne-Colombes, Île-de-France 1
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hesse 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre 1
Paris, Île-de-France 3
Villefontaine, Auvergne-Rhône-Alpes 1
Cesena, Emilia-Romagna 1
Marlton, NJ 4
Nantes, Pays de la Loire 1
Angers, Pays de la Loire 1
Troyes, ACAL 1
Brest, Brittany 1
Neufchâtel-en-Bray, Normandy 1
Homécourt, ACAL 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • R6AnalystApp
    R6 Analyst (@R6AnalystApp) reported

    The new Ubisoft maintenance update broke the Overwolf integration. A fix is in the works. 🤞

  • DiscoFountain
    Jerad Copeland (@DiscoFountain) reported

    judging by my quick research @Ubisoft is just ignoring this problem, yay.

  • JTStrickland45
    JT Strickland (@JTStrickland45) reported

    @PeterKlock91 @RealArcherEarl @BenjiSales Visuals and Exploration mean absolutely nothing. If a sequel can’t even have better visuals then there is a major issue. More of the same doesn’t generate hype? Then wtf do you call Ubisoft?

  • justinvailes
    Filthy6 (@justinvailes) reported

    @Rainbow6Game As a Veteran in Siege who has hit Platinum every Season and am currently Clearance Level 486 I will say, if Ubisoft doesn't add Cell Phone Verification to Console also then I'm quitting this dead game. Smurfing is a huge issue for Console and we're tired of it just as much as PC!

  • OttawaInvader
    Xargothraxas (@OttawaInvader) reported

    @Ubisoft Please fix Syndicate on PS5. I no longer have my PS4 and I really want to finish it. The new DLC for Valhalla looks great btw, and that 60fps update for Odyssey was fantastic.

  • TrueNorthMoose_
    Moose 🇨🇦 (@TrueNorthMoose_) reported

    @AtlCanadianGG The issue isn’t the fact that there’s cheaters. The issue is Ubisoft has done little to nothing up until recently to fight the cheating situation and even then has been going about it the wrong way in comparison to other triple A title games.

  • dady_long_legs4
    Cozmo💚☘️ (@dady_long_legs4) reported

    @JoshChomiuk @Ubisoft How much money do you need to solve your problem ?? I'll be helping 10 people

  • 7usyno96_
    S.Husain (@7usyno96_) reported

    @Ubisoft @UbisoftSupport can u fix your servers? i just bought farcry6 from @EpicGames and this ******* message keeps popin off "your game activation was not successful" I HAD ENOUGH

  • RidersRepublic
    Riders Republic (@RidersRepublic) reported

    @JustSprinklez Hey there! If you're having connection issues, have you tried completing any of the steps from our Ubisoft Support Portal or contacting @UbisoftSupport?

  • JemdiJess
    JemdiJess (@JemdiJess) reported

    Dear @Ubisoft @Rainbow6Game can you please fix the hit registry? We're all low ping and we still got shot in places we already left 2 seconds before they shot there. I hoped it was just a fluke, but its repeatedly happened the past 7 matches

  • Benjaminrod801
    Benjamin Rodriguez (@Benjaminrod801) reported

    @UbisoftSupport when can I play a game of siege without getting an audio glitch and me disconnecting , big dev team and all and all ubisoft cares about is dumb nfts and new games noone cares for

  • YoSchlat
    Schlat (@YoSchlat) reported

    @KingOHamsters @shbzz @Rainbow6Game you can still use them, but that’s a sony/microsoft issue not ubisoft

  • lillystoreyy
    Lilly :) (@lillystoreyy) reported

    @UbisoftSupport i can’t login to my account it just says “a Ubisoft service is currently unavailable. Please try again later.”

  • alecfisher01
    Alecfisher (@alecfisher01) reported

    @halftheaxis @R6Extraction It won’t be fixed and content creators in siege will continue to have very low standards for what’s considered “steps in the right direction” Ubisoft loves to be invasive in hopes it’ll solve issues when they being a billion dollar company could literally get a better anti cheat

  • OliviaMuniz15
    JenovaBathory (@OliviaMuniz15) reported

    @assassinscreed @Ubisoft My only issue with this is that there are tons of performance problems with AC Valhalla that don't allow you to progress throughout the main story. I'm excited for this, but I'd rather there be an announcement about countless bugs getting taken care of.

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