Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • baundiesel baun (@baundiesel) reported

    @rogue_gold The answer to "almost" every issue that gets blamed on them is up the chain at Ubisoft HQ. Massive can have all of the best plans but if Ubi doesn't give them enough resources and time it doesn't matter. Hopefully the importance of the Avatar and SW IPs means Ubi will butt out.

  • Ichoseanametha1 Ungabungamonke (@Ichoseanametha1) reported

    @Ubisoft Ask your Division team to fix their game please. Division 2 causes network error 5002, 5005, and 5007. In turn, it causes my graphics to mess up with a blue screen of semideath. How am I suppose to spend money on their game, when I can't play it?

  • WilliamPease20 William Pease (@WilliamPease20) reported

    @Kumnaa @dom_whatarerice I only use the steam And epic and now they have it set to where u don’t neeed to sign in anymore after u did it once u set up the first time as far as uplay plus I think it’s more on their in as I need a Authenticator for it as it has to be a different code every time

  • Milosh41576217 ml (@Milosh41576217) reported

    @Ubisoft Fix siege before you make another **** game

  • AyatoR6 Koray Ayato (@AyatoR6) reported

    @MentalistC_ @Ubisoft can u fix that until Im back? Pls?

  • buligan6 nuligann (@buligan6) reported

    @Mooglemage Yeah, I didn't dislike Nintendo's showing, I mean, they had enough games, my problem was there were only two to three exciting things shown. I kinda liked Ubisoft's, partly because I'm a huge Avatar fan, and partly because I love Mario + Rabbids.

  • DaubenyY Tyrone_UwU (@DaubenyY) reported

    @cookiefromoven1 @Ubisoft @Brawlhalla Look if you read that and think it's all better when they mentioned no real change then you've got a problem. That was the most corporate response ever

  • dragoshade Christopher Handy (@dragoshade) reported

    @Ubisoft_UK @UbisoftSupport Just spent the last 30 minutes trying to log in to ubisoft connect with "service unavailable" turns out that I needed to disable ipv6 and everything works fine. fix you launch plz.

  • NarumiaOwO Narumeias (@NarumiaOwO) reported

    @altiar0101 @JoeGunGames @play_pso2 sega is a huge corporation and shouldn’t be dropping live service games like EA and ubisoft do. they’re better than that

  • Lucamont77 Pierluca Montalbano (@Lucamont77) reported

    @Rainbow6Game Nerf account and teamkiller is not a problem for you @Ubisoft?

  • CPAlphaYT Checkpoint Alpha (@CPAlphaYT) reported

    @ZeroHopeLulu @pcgamer I wouldn't mind if it was something like Ubisoft does with their connect challenges but once you add it into mainline progression then it's a problem

  • little03king Nice guy king (@little03king) reported

    @Keerurgo @LeoIsStupid @LiterallyGregg It’s me, i pull accounts. I have started all of this. I AM UBISOFT I BAN AND UNBAN ACCOUNTS I AM THE GOD OF SIEGE I CAN DISCONNECT THE SERVER WHEN I LOSE I CAN DO ALL OF THAT WITHOUT GETTING BANNED BECAUSE I AM THE ONE THAT BANS PEOPLE AHAHAHAHHAHA

  • norris_jameson Norris Jameson (@norris_jameson) reported

    @Ubisoft #fixforhonor change dominion rules so you can’t all 4 use the same hero, should not be fighting a full team of REWORKED HITOKIRIS, recognize the mistake you made and ******* fix it

  • jimbo_slice_802 Jimmike802 (@jimbo_slice_802) reported

    @rustymonkee Sorry I came off rude, I truly am. But my point is Disney is not the problem. They appeared in Ubisoft's, rare's and Square enix's presentations and that NEVER happens. And not only that but take a look at Fortnite. If you still think Disney is the problem, your delusional.

  • kixey2K Ash Main,Big Brain 🐢 (@kixey2K) reported

    Fix your game @ubisoft

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