Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tizayuca, HID | 1 |
| Paris, Île-de-France | 8 |
| São Paulo, SP | 1 |
| Curitiba, PR | 1 |
| Pontivy, Brittany | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Ogíjares, Andalusia | 1 |
| Cergy, Île-de-France | 1 |
| Orléans, Centre | 3 |
| Vigo, Galicia | 1 |
| Cézac, Nouvelle-Aquitaine | 1 |
| Darmstadt, Hesse | 1 |
| Vitrolles, Provence-Alpes-Côte d'Azur | 1 |
| Charleroi, Wallonia | 1 |
| Capivari, SP | 1 |
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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The Lord Dyl V2 (@LordDyl2004) reportedSo Ubisoft is pulling over 50 songs from Just Dance +, and there’s only two of them that I find notable to talk about. The first being Taio Cruz’s Dynamite, which I actually don’t care about, since the tracking on that on is absolutely AWFUL, and if they can’t fix then whatever, go ahead and delete it and remove that bs score from my record. What I’m really upset about is Lil Nas X’s Panini being removed, that’s like the ONLY song he has on there and I love his songs so if we can’t have that then how are we ever going to get Montero back in the game?! Whatever, it’s not the end of the world. This is the best I could do with my last run on it, hopefully companies learn that updating licensing agreements won’t hurt their overall revenue.
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Sir Dwulfgr (@Sirnoobwulfgr) reported@Malik_Tanveer77 I am not defending them, My problem is people creating the wrong image. Like there is so much that is wrong with ubisoft games and these people are out here complaining about the one thing that is not?
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GAME REVIEW GUY 💿 (@GameReviewGuy) reported@MADkurious @rockstationonx I think the problem is this is just the start. Can you imagine Ubisoft saying you have to get Apple TV to see Assassin's Creed Hexe trailer first. Or Call of Duty partners with Hulu for theirs. It's just an extra hurdle for people to have to pay in order to essentially witness a commercial first.
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Neoh 💿 (@neohnerdin) reported@BraidzMCau @Brooks_exe @DirtDisrespect Then maybe Ubisoft should stop releasing AC games every year. That’s their problem not rockstars. Give the devs time to cook.
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GC 🇧🇷 (@GCGamerOficial) reported@KianChopper No, I’m not. You post leaks every single day, but you avoid some serious flags by Ubisoft because you don’t show any image (usually, because you understand that always when u post assets: problem) But the entire INFORMATION (the leak) is still there. What i contradicted here?
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Aegis of Avalon (@AegisOfAvalon) reported@TheDivMobile @Ubisoft The fact it's is promoted for Steam and Ubisoft Connect ignored is an issue.
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yukino (@ilymarin777) reported@Ubisoft atleast make it ******* playable and not crash on startup
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BruHEEZ (@BruHEEZ) reported@TheGameVerse I want Ubisoft to crash and burn. $100 for new players on a nearly ten year old game is ******* robbery.
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Doujii (@LordDoujinshi) reported@KratosTwin Im on the "**** sony wave" but like...i hate ubisoft and still deal with their sign-ins. Tokon runs well on my end too so im not hating the game, however i do hope they fix performance for my fellow PC players bc they're missing out
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NeoReplicante (@NeoReplicante) reportedI had to admit that before @amazon stoped @LunaAmazon offering the possibility to connect your own library like the @Ubisoft one, I was pretty satisfied with the service. Now, I just don't see so much sense in cloud gaming because other competitors are bad. I hope that changes.
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The Hidden One (@TheHiddenOneAC) reportedThis clip perfectly encapsulates the issues plaguing modern Ubisoft writing. When the literal writer is oblivious to how much worse the new writing is compared to the old, it shows a complete lack of quality control. Nobody internally has the authority or the standards to stand up and say something isn't good enough.
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madcul (@madculR6) reported@Ubisoft fix siege asap not trying to wait 500 million years to watch a BO1 please bro fix the frames, audio bugs, mouse bugs, input delay bugs, POLISH UR GAME PLEASE MAN.
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𝙲𝚘𝚗𝚍𝚘 🎮🏴 (@condo_crystie) reported@Ubisoft @UbisoftSupport It's like every patch lately undoes the previous one. When can I expect a fix? Do I have to fully uninstall and reinstall the game to fix this now?
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(C) Hezekiah Moscow. (@Oogway__) reported@aisida So You're Going To Look Me In The Eye & Tell Me That's The Only Apple Problem That Stems From Capitalism That You Are Aware Of??? That's Like Trying To Form The Reason People Don't Like Ubisoft Is Only Because Of Micro Transactions Because Someone Just Complained About It.
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Facade (@GhostInTheMind) reported@polygonyall The problem isn’t just as simple as micro transactions and bad consumer practices. That only applies to live service and single player games that follow the Ubisoft format