Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Lucé, Centre-Val de Loire | 2 |
| Glasgow, Scotland | 2 |
| Arese, Lombardia | 1 |
| Troncedo, Aragon | 1 |
| Birmingham, England | 1 |
| Ibbenbüren, NRW | 1 |
| Saint-Médard-en-Jalles, Nouvelle-Aquitaine | 1 |
| Perth, WA | 1 |
| Uzyn, Kyiv Oblast | 1 |
| San Antonio, TX | 1 |
| Elgin, IL | 1 |
| San Martín de la Vega, Comunidad de Madrid | 1 |
| Reims, ACAL | 1 |
| Lucca, Toscana | 1 |
| Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
| Gembloux, Wallonia | 1 |
| Achicourt, Hauts-de-France | 1 |
| Paris, Île-de-France | 1 |
| Cuisery, Bourgogne-Franche-Comté | 1 |
| Schwedt (Oder), Brandenburg | 1 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Franca, SP | 1 |
| Ipswich, England | 1 |
| Braşov, Judeţul Braşov | 1 |
| Pānīpat, HR | 1 |
| Ahome, SIN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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CM3
(@cmthr33) reported
@JasonSmith0586 @DuskQuill_Team @Pirat_Nation You’re the problem. Lying about Ubisoft hurts devs more than being honest about why their products are doing so poorly. Tomorrow they will announce that the Saudis bought them out and are going private.
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Explizit76
(@ExplizitSZN) reported
@UbisoftSupport I asked Ubisoft Support to change my email address, but unfortunately, they changed it incorrectly. Now I can't access it. This is a separate issue, but it's the same account. I was hacked due to a support error. 24727262 @UbisoftSupport
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Duncan
(@one2escape) reported
Accounting issues for Ubisoft not a takeover
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Dr. Serkan Toto
(@serkantoto) reported
@Abriael In my view, an accounting issue was the "easiest" and most plausible reason all along. Ubisoft itself downplays it already in their financial docs.
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Patrick Dane
(@PatrickDane) reported
I'll give it to Ubisoft. It's very funny to pull their earnings dramatically, work everyone up into thinking the company was folding/selling, have grifters praying for their downfall, go silent for a week, and reemerge with decent results and say it was all an accounting error.
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Jason Smith
(@JasonSmith0586) reported
@cmthr33 @DuskQuill_Team @Pirat_Nation They made plenty of good games since 2015 like i said if any other studio that made the games ubisoft has done, nobody would have an issue with it and it's only because it ubisoft
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Explizit76
(@ExplizitSZN) reported
I wanted Ubisoft support to change my email address, but unfortunately, they changed it incorrectly. Now I can't access it anymore. That's a separate issue, but it's the same account. I was simply hacked due to a support error. 24727262 @UbisoftSupport
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Joel
(@joelmuzz) reported
@guitaripod @Pirat_Nation It is 25% share in a spin off entity Vantage, which holds all the good IP. So basically the good assets and leaving the dead wood in parent Ubisoft. Whether 25% can exert enough influence to stop Vantage from continuing the same problems...
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François ⚜️🥖
(@clone05m79) reported
@Pirat_Nation Part of the staff is coming from Ubisoft. So there's a real problem with Ubisoft management.
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Timo
(@TimoYTT) reported
@topchef1288 W Ubisoft, create a problem that didn’t exist to get praised for fixing it!
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Jason Smith
(@JasonSmith0586) reported
@cmthr33 @DuskQuill_Team @Pirat_Nation They made plenty of good games since 2015 like i said if any other studio that made the games ubisoft has done, nobody would have an issue with it and it's only because it ubisoft
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Jason Smith
(@JasonSmith0586) reported
@cmthr33 @DuskQuill_Team @Pirat_Nation They made plenty of good games since 2015 like i said if any other studio that made the games ubisoft has done, nobody would have an issue with it and it's only because it ubisoft
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king_of darkness
(@said_silenser) reported
@Jorraptor @xj0nathan The problem is Ubisoft have not released a very good game in a long time. Like other open world games are getting better and better while Ubisoft are stuck in the same circle. They need to improve and their next game needs to deliver. it needs to be good. But they can't do it
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Kurono (Josh)
(@FF2389) reported
@Nintendeal Good port that's only gotten better with updates. Pretty good game overall too. Suffers from Ubisoft "throw in too many sidequests" BS but unless you're a completionist that can be a non-issue.
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Joel
(@joelmuzz) reported
@guitaripod @Pirat_Nation It is 25% share in a spin off entity Vantage, which holds all the good IP. So basically the good assets and leaving the dead wood in parent Ubisoft. Whether 25% can exert enough influence to stop Vantage from continuing the same problems...
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