Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Colorado Springs, CO 2
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AmataTheSocial TimoThéSocial (@AmataTheSocial) reported

    Wish ubisoft would fix the ******* "remember this pc" problem cos im tired of going to my email for 2fa

  • oompaloompadi 🍅matfacio🍅 (14 days until hell) (@oompaloompadi) reported

    I assume every company outside of Blizzard/activation and Ubisoft having legal issues/drama is just actiblizz/ubi spies pulling the trigger

  • toutIunivers Liz 🇫🇷🇷🇺🇪🇸 (@toutIunivers) reported

    Me wanting to buy the new Just Dance game just to switch between four (4) songs (Pls ubisoft give me a kpop only and a Eurovision only version to solve my problems )

  • 4orfeit 4fy (@4orfeit) reported

    Others: Fix the mistakes that you made in your life. Me: Fix the bugs!!! Riot!!!! , Rockstar Games!!!, Ubisoft!!!.

  • Nozgame Nozgame (@Nozgame) reported

    @LA_Frankie @Jorraptor It's not broken, Ubisoft made it like that.

  • Lurkz05 Lurkz 🏳️‍🌈🤡🥕 (@Lurkz05) reported

    @UbisoftSupport I was trying to complete the time limited challenges--The Creed and the Rainbow one on PC. After I reinstalled and waited about 15 minutes, Ubisoft Connect finally allowed me to log back in and I was able to complete them. It never gave me an error, just kept saying "logging in."

  • Lil_Wuba Kuba Winzig (@Lil_Wuba) reported

    **** you @Ubisoft fix the damn remember me check box

  • golden_samuraii Samuraii (@golden_samuraii) reported

    @Ubisoft Fix the audio problems in your ******* GAME.....PLZ

  • CybershutterVP Ray 🦔 (@CybershutterVP) reported

    @JimSterling If everyone keeps buying their games, they're not gonna see a reason to change (cough Ubisoft cough) unless they get in legal trouble. If there was ever a time to vote with your wallet, now is the time. And if you do badly wanna play those games, buy em used. That's what I do.

  • ShinyEmpress_27 Nightmare Plushtrap 456 (@ShinyEmpress_27) reported

    Really glad 343 are listening to us and not just being jerks like ea, actvision or Ubisoft would for criticism or feedback also yeah there are still problems but at least they listening and trying to make it better.

  • Spagh3tti_ Uttam sharma (@Spagh3tti_) reported

    why is ubisoft connect launcher so thrash!!!! i can't even remove demo games from the games library plus why do i have to launch uplay when i buy game from steam. Its ******* 2021, fix your god damn launcher @Ubisoft @UbisoftConnect @Rainbow6Game

  • 0outofNumbers Zero out of Numbers (@0outofNumbers) reported

    @DomsPlaying Can you think of any particular reason Ubisoft didn't get anywhere near this much heat given pretty damn similar issues?

  • LizzyKyle4 Lizzy Kyle (@LizzyKyle4) reported

    @Abhinav_Rajput8 @UbisoftSupport @Ubisoft I had same issues and I contact support but they couldn't help until i was referred to Will_tech02 on Instagram. He is a technician, i'm very sure he can help you.

  • TheRealMelcher Steven Melcher (Green Bay Packers Owner) (@TheRealMelcher) reported

    @DirectFeedGames Same for Ubisoft. I'm disappointed Nintendo is working with them on another Mario + Rabbids game when Ubisoft has done nothing meaningful to resolve their workplace safety and abuse issues.

  • StraehnchenTtv Strähnchen (@StraehnchenTtv) reported

    Then the question arises why the Ubissoft games crash and the problems don't persist? #Ubisoft

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