Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Sydney, NSW 1
Burgkirchen an der Alz, Bavaria 1
Harleysville, PA 1
Katy, TX 1
Contres, Centre-Val de Loire 1
Realengo, RJ 1
Bielefeld, NRW 1
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SONIPRANAV4 Pranav Soni (@SONIPRANAV4) reported

    @RockstarGames @PlayStation No matter how I hate RPG Assassin's Creed.. At least @Ubisoft has road maps for their fans and actually respond to their fans. Rockstar never responds and only does when they have some problems related to shark cards or something else.. #SaveRedDeadOnline

  • adriang51087505 adrian gutierrez (@adriang51087505) reported

    @Ubisoft bruh fix your game for console man you have a audio bug where it kicks you from the game I was overtime match point I get kicked and I get punished because of you games bugs

  • KrakkenMD Justin🎙 (@KrakkenMD) reported

    @haveyouseen01 It’ll become a race of buying development houses to have under your subscription service umbrella. Or, sign independent studios to long term exclusive subscription service contracts. For example, MS doesn’t buy Ubisoft but signs them exclusively to Gamepass for 10 years

  • IZaxiu iZa (@IZaxiu) reported

    @UbisoftSupport yo ubi there is a bug when you open option while in loading screen that make the game crash, it just freeze and that uplay tells you that the game crashed, it happened to my friends aswell.

  • K_wills555 Kyle (@K_wills555) reported

    @healy_major @DestinLegarie Bro what Sniper Elite 5 day 1 and Ubisoft bringing rainbow six day 1 AND their subscription service to Xbox. What are you talking about…

  • GilangOzi Gilang Oji (@GilangOzi) reported

    @UbisoftConnect greetings, is the server down? I cant open my ubisoft connect said service is unaviable, i did the connection troubleshooting & still cant connect

  • Fedoteh Fedoteh (@Fedoteh) reported

    @Iamsharknado @CaliberJacob Everything. This is an official Ubisoft competition and its business partners / local organizations that made it possible. If you pay for a service have it offered to your own customers or stakeholders, you are accountable for the provided service.

  • ManlyCucumber3 Manly Cucumber (@ManlyCucumber3) reported

    @Ubisoft learn how to run a game correctly. Siege is in such a bad place right now. I miss the good old days when i would stay up late playing. Now its just bucnh of noobs who dont know how to play and the maps suck. Please fix the game

  • BAMFCraft22 Kolbe Blackford (@BAMFCraft22) reported

    @outofbodyXpose @BillyGunn_ @Ubisoft_UK Ok then you go get a job at ubisoft and fix it

  • miningsimgod miningsimgod (@miningsimgod) reported

    @Ubisoft please fix rt for some users it gets annoying for those who have to lose lefty not right please fix

  • KrakkenMD Justin🎙 (@KrakkenMD) reported

    @haveyouseen01 So Ubisoft games would come to gamepass day one, and stay on gamepass for the length of the contract. They would never come to Sony’s subscription service. Make sense?

  • itsnotandrew21 Andrew (@itsnotandrew21) reported

    @jwtlong007 When rockstar releases a new game, they’re the best. After that, they turn that game into trash and abandoned it or give us updates we don’t even ask for. Ubisoft releases broken games but try to make them better.

  • brainfreezer14 brainfreezer (@brainfreezer14) reported

    @Ubisoft fix ur Ranked game mode i disconnected and got a 24h suspension and i post mmr

  • raulalexandrem Raúl Alexandre Mendonça (@raulalexandrem) reported

    @Ubisoft fix your games, please.

  • OstrichMedia_ Darren (@OstrichMedia_) reported

    @UbisoftSupport So i downloaded riders republic coz i just got ubisoft+ and keeps saying trial week is over?? Redownloaded it twice now, deleted all data and everything and still same issue :(

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