Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • tale_play TalePlay (@tale_play) reported

    @UbisoftSupport Hello guys, I'm struggling to Submit a Case for a Technical Issue I have with my games on Ubisoft Connect. Would you be able to help me? The "Start Chat" doesn't work either so I can't submit my issue as e-mail or something for someone to review it. I'd appreciate the help. 🙏🏻

  • Jihooter1 Jihooter (@Jihooter1) reported

    @Ubisoft fix this trash game you fkn clowns @RidersRepublic not worth the money 🤢🤢🤢🤢🤢

  • dyspocito Dyspocito (@dyspocito) reported

    The only genuinely good thing in the article worth mentioning is that most everyone surveyed believes that they are mending the rocks work environment issues, even if it’s been a slow move forward. And thankfully there was never anything close to Activision or Ubisoft.

  • yeetkunedo Yang Wen-Li’s Happy Hour (@yeetkunedo) reported

    @PoeDonoFlynn @geoffkeighley Silence is complicity, at the end of the day. The issues that go on at Riot, at Rockstar, at EA, at Ubisoft, at Activision, they’re all part of a persistent systemic problem that requires people not talking about it in order for it to continue working as intended.

  • D34D81 D34D (@D34D81) reported

    @bacha_su @sebaudet26 @Ubisoft That's not the issue. The problem is spreading FUD about NFTs on Eth to steal users (not sure how well it worked) without thinking about how mainstream will interpret this.

  • PoeDonoFlynn Poe Dono (@PoeDonoFlynn) reported

    @yeetkunedo @geoffkeighley Ubisoft is still a ******* travesty, but what I’m curious is the Game awards problems? It’s boring sure and showing games from companies that have reported abuse sucks but doesn’t every industry (not justifying it) have individuals that are shitbags? Hard to hate the whole co….

  • D34D81 D34D (@D34D81) reported

    @bacha_su @sebaudet26 @Ubisoft The problem here is Tezos being complete morons and shooting themself (and all the space) in the foot.

  • Nooblol2134 Lol (@Nooblol2134) reported

    @Ubisoft Pls fix this it only say 'Error connecting'

  • m0rd_fustang Thamjid (@m0rd_fustang) reported

    @DCLBlogger Ubisoft has also been garnering a lot of hate in general in recent years due to them turning into a company that milks tf out of games as a service models. They were one of the best in the Industry when it came to emotional, engaging single player experiences. Sad tbh

  • TibiAltumRhetor Thibault M (@TibiAltumRhetor) reported

    @Ubisoft @assassinscreed did you fix the 1 min long "Checking for add-ons" load time in the home screen with 1.4.1? (Playing on Stadia)

  • JustCallMeDoc1 Just Call Me "Doc" (@JustCallMeDoc1) reported

    @DodgeGGz No side chosen. Basically is what we all knew. The gaming industry is plague with systemic issues already described. I’m just glad that they are coming to light so that they are held accountable. Activision, Bungie, Ubisoft and more should come to light. This abuse has to stop!

  • Sunny_r6 Sunny ☀ (@Sunny_r6) reported

    I think Ubisoft is trying to make people play the game again by hiring famous streamer for those events. Rly good idea. But they don't have a single idea of the game... Working on cheater Problems and listening to community would also be a good way lol.

  • Saemon Samer Abbas (@Saemon) reported

    There’s so much crap going on in game companies that needs fixing, and it seems like the only way to fix this **** is to take it public. Riot Games, Ubisoft, Activision Blizzard, Bungie, etc.

  • Defalt_Ratboi Metin 🇦🇿🇹🇷 (@Defalt_Ratboi) reported

    @insanowskyy @LinuxElitist__ @Windows Most games already let's you play offline I don't know what you mean. Anyways DRM is mostly a problem in Ubisoft games. I don't have any problems with any other games. Lastly cracking games are exactly same with stealing stuff

  • RepairJl JL Remodeling & Home Repair (@RepairJl) reported

    @GoodGamesSK I’m still trying to get the game to load from disc on my PS5 and I bought it a month ago. I’m done with Ubisoft unless they can fix this issue for me.

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