Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Bergen op Zoom, nb 1
La Salvetat-Saint-Gilles, Occitanie 1
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • _papita_frita_ Dannie🖤 (@_papita_frita_) reported

    Hey @Ubisoft is the new Assassins Creed: Valhalla supposed to glitch this much???

  • XGN_TaXMaN_7 TaXMaN (@XGN_TaXMaN_7) reported

    @Ubisoft so currently stuck on heavy is the head wants me to walk with ivarr but he's ran into a dead end like ffs getting sick of company selling unfinished broken games

  • mariofan48 Shadowking58 #RaymanForSmash #PhoenixForSmash (@mariofan48) reported

    @villager_64 @CB4Smash He's gonna say something about how Crash is far more iconic and while that may be true Ubisoft is closer to Nintendo at this point in time than Activision has ever been, and that gives Rayman more of a chance than people might think.

  • wardawgg88 Wardawgg88 (@wardawgg88) reported

    @Ubisoft is there something that be done. Every time I load my game Valhalla. My person is drunk. Can you tell me Why. it keeps pushing me away from the game. And the lag is getting me killed. Why is lag in the game when it is single player.

  • mariofan48 Shadowking58 #RaymanForSmash #PhoenixForSmash (@mariofan48) reported

    @villager_64 @TheObbster @CB4Smash He's gonna say something about how Crash is far more iconic and while that may be true Ubisoft is closer to Nintendo at this point in time than Activision has ever been, and that gives Rayman more of a chance than people might think.

  • gino1472 Gino DOOM (@gino1472) reported

    @UbisoftSupport I Got the error code 0x00000004 when i try to Enter to ubisoft connect in ac valhalla cant even see what is in the shop an cant look in the Daily ingame shop

  • LYMTME MJK (@LYMTME) reported

    @ubisoft Now when I restart at the last save point available Eivor is drunk as hell for no reason. Really ******* annoying! Fix it! 🤬

  • Tr1ggaSpazM Ed (@Tr1ggaSpazM) reported

    @Ubisoft @watchdogsgame @XboxSupport game froze twice in an hour. Can exit the game back to dash and it still forces my xbox series x to shut down. Have to press power button on xbox to restart. Xbox controller stays on during whole issue. PLEASE tell me there's a patch coming!

  • Brandonspikes Brandon (@Brandonspikes) reported

    @ds4windows Is there any way to make it so the dualsense emulating ps4 controllers doesn't toggle between ps4 and xbox controller in uplay. Its causing major issues in ubisoft games

  • Clockwork_Bells 🎁 Bells, Jingle Type 🎄 (@Clockwork_Bells) reported

    @brittca That said, the Ubisoft monthly service lets you play tons of their titles, unlimited. $15/mo. USD. I know you can play AC:V and Watchdogs: Legion on it. It's minimal investment to test out a number of titles.

  • Garfieldisdoc Garfield | DG 🇨🇦 (@Garfieldisdoc) reported

    @luyfps @tabwire @Ubisoft such a simple task that would help the problem

  • vexypoo1 vexypoo (@vexypoo1) reported

    @Ubisoft pls fix your Valhalla when ever i try to buy HELIX POints it says month is invalid

  • Hunters__Creed Kiana(kiki) Lee Go Shrek Archie🦕🦖 (@Hunters__Creed) reported

    @UBIFN @Ubisoft @assassinscreed I hope i dont get too many bugs are glitches problems issues that ive seen. Heard many pros and cons ans i already know alot of what will be happening but plenty for me to discover i cant wait🥰

  • JackGrima JACK RENO GRIMA (@JackGrima) reported

    @Ubisoft you have a massive bug in Valhalla causing issues for everyone. Can you please start producing games that actually work.

  • BigDumbSwede 🇸🇪 Love Loving 🇸🇪 (@BigDumbSwede) reported

    @Ubisoft @assassinscreed Maybe if I wasn't soft locked out of my game. Played it everyday and the the Yule update messed so much up. Now I can't gain skill points. What's up with the fix?

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