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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Aïn Kercha, Oum el Bouaghi 1
Tizayuca, HID 1
Paris, Île-de-France 7
São Paulo, SP 1
Curitiba, PR 1
Pontivy, Brittany 1
Marseille, Provence-Alpes-Côte d'Azur 1
Ogíjares, Andalusia 1
Cergy, Île-de-France 1
Orléans, Centre 3
Vigo, Galicia 1
Cézac, Nouvelle-Aquitaine 1
Darmstadt, Hesse 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Charleroi, Wallonia 1
Capivari, SP 1
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Dieppe, Normandy 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RealOscarMike
    RealOscarMike (@RealOscarMike) reported

    @Okami13_ @Ubisoft still has to fix the loading screen issue for intel

  • condo_crystie
    𝙲𝚘𝚗𝚍𝚘 🎮🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@condo_crystie) reported

    @Ubisoft @UbisoftSupport It's like every patch lately undoes the previous one. When can I expect a fix? Do I have to fully uninstall and reinstall the game to fix this now?

  • MossoLaa
    Mosso (@MossoLaa) reported

    @RalphyyR6 Mate this games finished learn to accept it la. Ubisoft seriously don’t give a **** cos the issues would of been sorted years ago

  • Jorge_305
    Jorge perez (@Jorge_305) reported

    @xmuratbolukbasi @lowkeytarn1shed @Ubisoft You shouldnt have to do anything for a product you bough is on the devs to fix their game.

  • joshhdale
    Josh Dale (@joshhdale) reported

    @condo_crystie @Ubisoft @UbisoftSupport did you find a way to fix it?

  • tgzerosugar
    TQR (@tgzerosugar) reported

    Is anyone else having trouble logging into Just Dance rn I keep getting constant Ubisoft Server Errors @UbisoftSupport

  • npeter91
    Péter Né**** (@npeter91) reported

    @GhostRecon @grok What do you think, they will fix this issue with the CPU or its just a scam from Ubisoft again?

  • WastelanderPlyz
    Wastelanderplayz (#WeWantDestiny3) (@WastelanderPlyz) reported

    @DefinitelyDabzy @itzTizzleYT Best Raiding veterens around imo. Creators can jump to other games you know. The fact D2 creators were chosen is a Ubisoft problem not a D2 creator problem. I say F*** it combine communities.

  • Bigg_Mike98
    Jay Reincarnated (@Bigg_Mike98) reported

    @Warrior9983 Ubisoft killed modern day along w Desmond. Got the backlash and instead of working harder to fix it they just threw it away completely

  • flushthestress
    Flush The Stress (@flushthestress) reported

    @TheRealZephryss I would say Unity. It was a great game, but it was badly rendered and made gameplay with several issues. And it took ages for Ubisoft to fix it.

  • ThaSwampDonkey
    ThaSwampDonkey (@ThaSwampDonkey) reported

    @Ubisoft @UbisoftSupport It’s still being reported that people can’t run Ghost Rexon Wildlands on newer PC’s. Def the intel ones. Yall just updated the console versions, how about a fix for the PC one too?? Go look on Steam and see the comments on the infinite load screen.

  • McBidens
    McBidens 🍸🌹🌸 (@McBidens) reported

    @UbisoftSupport hey my case was closed after one response from ubisoft support and I don't feel they properly addressed my issue or understood what I was referring to. I don't wish to start a new case nor do I have the ability to reopen this one. Is there any other way I can contact ubisoft support, perhaps an email or a phone line? I really need my issue resolved.

  • Trevo294
    Trevor (@Trevo294) reported

    @Lowkeyz18_18 @BeskInfinity I’d rather have a perfected game released instead of some **** Ubisoft does where they release it and fix **** later or not touch the trash at all

  • j0_mart1
    jmar (@j0_mart1) reported

    @Ubisoft @GhostRecon Can a support agent take a look at this and acknowledge whether they know about this issue or not and if it's being solved, please? @UbisoftSupport

  • kismet_kismet13
    Kismet13 (@kismet_kismet13) reported

    @YankeeFreeUSA once i summon the mental energy to login to ubisoft connect again im gonna play this.

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