Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1
Wernigerode, Saxony-Anhalt 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Xhris65659939 Xhris (@Xhris65659939) reported

    @Ubisoft My breaking point isn’t working , everytime I load I in I’ll run for a lil then it’ll kick me out an say error occurred

  • _Jtube Jtube (@_Jtube) reported

    @Ubisoft mannnn fix ur r6 servers man they hella bugged

  • Kanttis666 Roope Kantola (@Kanttis666) reported

    @UbisoftSupport Hi! I couldnt make it into online matches. I could search matches but after a minute it says: r6s matchmaking error 2-0x0000d012. I tried to turn off sll the devices and take the wired out but didnt help. Is it because of my connection or is it happening because of ubisoft?

  • moritaka_ishida Moritaka Ishida (@moritaka_ishida) reported

    @TheSphereHunter @The_Cresta_Man I doubt Ubisoft are even working on the same engine now considering how plastic and stiff everything is now in the current games. I don't mind the odd glitch every now and then

  • crewsbbg mike crews (@crewsbbg) reported

    @Ubisoft This is the picture I see right before my pc crashes playing an Ubisoft game… god I love your shooters, but they crash my **** constantly!!!!

  • Maisie_Squeak 🌹🏳️‍⚧️ That Angry Girl (@Maisie_Squeak) reported

    @PCFREAK4 @UbisoftSupport @HelixCloudGames I dont see the proof that, despite the refund, Ubisoft will gove us access to the games. As far as I understand Google is going White label. This sounds like a transference of license to Ubisoft's new cloud service.

  • Coknore Coknore (@Coknore) reported

    @UbisoftSupport I'm trying to down load Assassin’s Creed Liberation HD but when I try it's telling me my Ubisoft+ subscription has expired. Problem is I was charged on 9/28 and it shows this when I check my subscription page. this is the only game that tells me my Sub is expired.

  • Beauera_ Brandon Ryan Beaumont (@Beauera_) reported

    @SoftRosieW Definitely a problem when the company actively goes out of their way to erase something, like with P.T or older Ubisoft games, but most of the time, licensed product or not, they just leave it available for anyone to use, even after it's been delisted.

  • dylanastongreen Dylangreenaston (@dylanastongreen) reported

    @Miguel90744591 @Ubisoft Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to _primecodes on Instagram for quick review and assistance.

  • ggk_Future ggk Future (@ggk_Future) reported

    @Ubisoft fix your game I’ve disconnected 5 times in the past day and got banned once I disconnect when it’s in overtime every 2-3 games

  • DaMedyw Amcx (@DaMedyw) reported

    I take ban 24 + I lose 70 point nice this game is so ******* **** always in this game only season ubisoft create new glitch Omg

  • Spiff_Reese Spiff Reese (@Spiff_Reese) reported

    @Kalione_ @UbisoftSupport Use @NVIDIAGFN majority if not all Ubisoft games are available on the service

  • Francis88520397 Francis (@Francis88520397) reported

    @ggk_Future @Ubisoft You got banned ? Just send a message to #CYBERNETIC01 on Instagram. he’s a pro in unbanning service. I recommend them

  • VidgyaG Vidgya Gamer (@VidgyaG) reported

    @davidscottjaffe You can access EA Play through GeForce Now on Steam, as well as Ubisoft Connect, which also adds value to it. Not sure why people think cloud gaming is limping because Stadia, the worst of all and lowest quality cloud service has died

  • Rick_Miester Eric James Lawrence (@Rick_Miester) reported

    @Rainbow6Mobile Hey I'm having trouble with the ubisoft Game services in the game.

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