Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Heldenberg, Lower Austria | 1 |
| Paris, Île-de-France | 6 |
| Sitten, VS | 1 |
| Creil, Hauts-de-France | 1 |
| Dieppe, Normandy | 2 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Ciudad Jardín, MEX | 1 |
| Montréal, QC | 1 |
| Haguenau, ACAL | 1 |
| Val-d'Or, QC | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Les Abymes, Guadeloupe | 1 |
| Rio de Janeiro, RJ | 1 |
| Bompas, Occitanie | 1 |
| Lanús, BA | 1 |
| Montaigu, Pays de la Loire | 1 |
| Hortolândia, SP | 1 |
| Fairfield, CT | 1 |
| Milan, Lombardy | 1 |
| Teresina, PI | 1 |
| Mejorada del Campo, Madrid | 1 |
| Rennes, Brittany | 1 |
| Champigny-sur-Marne, Île-de-France | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Santa Cruz do Sul, RS | 1 |
| São Gonçalo, RJ | 1 |
| Isola Maggiore, Umbria | 1 |
| Lomé, Maritime | 1 |
| Aïn Kercha, Oum el Bouaghi | 1 |
| Tizayuca, HID | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Walker (@Revision_124c41) reported@noheroesleft @Jwave630 @Vara_Dark The misconception here is that the big publishers are the only ones publishing games. EA, Microsoft (which gobbled up two of the big publishers), Sony, Nintendo, Square Enix, Capcom, Namco, Ubisoft, Konami, Sega, Tencent, Take-Two. That's all the big ones right there. Beyond that there is a legion of smaller publishers and indies who self publish: Warner Brothers (some might consider them big simply because of hte parent company), CDPR, Epic Games, Devolver Digital, Focu, Paradox, Koch Media (which I imagine is one of your big 5), Aksys, Amazon Games (which is currently publishing tomb raider), Apple, Arc Sys Works, Cave, Gameloft, Gamefreak, Kepler Interactive (which they've been putting out some winners of late), Tecmo Koei, Natsume, NIS, Netflix, and Valve (this one will cause people to scratch their heads since they are a store front, but don't act as a publisher beyond their own games). The games industry is incredibly volatile. Just microsoft's acquisitions alone of Zenimax and ATVI upset that balance pretty hard, now you're seeing Kepler, devolover, and a few other small time publisher filling the void. (basically making the acquisitions beyond IP pretty pointless, bad buys imho). If you look deep enough the Chinese are a bigger problem than BlackRock and Vanguard. I'm not gonna lie here and say they aren't a problem. They are. However they spend most of their time trading these companies like baseball cards and even then have very little control over such a chaotic industry. It's when you get heads of development listening to dip shits like Sweet Baby Inc is when you start to see problems surface and brand integrity degrade.
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𝖩𝗎𝖺𝗇 (@GrannMierda) reportedThe problem is I don’t believe Ubisoft anymore. We going to see what it’s like on release day.
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XxRazorxX (@rjwilliams2001) reportedAnd also @Ubisoft get your **** together and fix the matchmaking on watch dogs leigon fr I know you guys stopped updating in all but seriously fix the damn issues with online lol
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Brandon Foster (@Foster12335) reported@UbisoftSupport I wish for a uk number to contact Ubisoft customer service via phone and speak to higher management. I have been having a tennis match with online customer support and they keep closing my case and keep repeating the same answers when it’s Ubisoft systems failing
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🏴 🐝GTAraj🐝 (@GTArajgaming) reported@darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control
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SilverBoarMedia (@AbcAbc347433) reported@goinggoldfilms @Disass They're completely ripping people off for something that looks no better than Watch Dogs and they even pulled an Ubisoft with their fake advertising that they should get into trouble for.
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Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported@Ubisoft @RaymanGame Is this true or is it an error?
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Eleven (@alle1even) reported@DenLoginoff I've used it a few times to fix PC issues, specifically my pc kept waking up from sleep. It also fixed an Ubisoft launcher problem where every time my PC went to sleep or I closed the launcher I would have to log in again. A few other things too but mostly coding lol
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South East Asia Game Aesthetic (@SEAGamethetic) reported@Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour
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Chong Wingkong (@ChongWingk71066) reported@Lionel706666029 @KindredBlade Calling Western AAA studios "communist" is economically illiterate. EA, Ubisoft, and Activision don't answer to public collectives; they answer to Wall Street institutional investors, EBITDA targets, and quarterly shareholder calls. Corporate PR trend-chasing isn't "communism"—it’s risk-averse late-stage capitalism designed to protect market cap. Beyond the category error, lumping an entire hemisphere together is pure fallacy. Treating mega-corps the same as studios like Larian, CDPR, Warhorse, or thousands of standalone indies ignores the teams actually delivering deep mechanics, zero DRM, and consumer-first releases. Regional tribalism ruins consumer standards. A game isn't good because of where it was coded, and giving any developer a blank check just because they aren't "Western AAA" is how you end up accepting predatory monetization, broken optimization, and live-service bloat under a different flag. Judge the software on frametimes, physics, mechanical depth, and fair pricing—not culture-war buzzwords.
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PHNX DAO🔥 (@PHNX_DAO) reportedUbisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)
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Patrick PJ Realmuto $BUBBLE 🫧🫧🫧🫧🫧 (@JammedDoor) reported@Rainbow6Game Fix the ******* game. Change the rating to PG13. No blood, no limbs. If I remember they cursed Ubisoft... Soft *** **** apparently.
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stefani (@xcxtopia) reported@justdancegame fix your servers ubisoft
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ReKoN Fusion (@Mirage_R6_) reported@gothamsfinestt @JamezGrey121156 @CFB25News Not even that every update is to fix something they didnt bother to fix before the game came out and when they do they just break something else like is this R6 ran by ubisoft???
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Al ex (@Freeeman_Gordon) reported@Dexerto "the inconvenience caused by this issue"!? This kind of behavior is just deeply rooted in corpo speak. Hey @Ubisoft let me spell it out for you: 'Please apologize, dear customer. We made a M-I-S-T-A-K-E."
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