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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Scrxbbz
    Anthony (@Scrxbbz) reported

    @Ubisoft @Rainbow6Game fix your ******* **** bro, there should be no reason I get an abandon sanction for getting dossed out of a match multiple times, and still reconnecting every time. Get ******

  • TheDezembro
    TheDezembro (@TheDezembro) reported

    @RealLifeFakeWiz There was never a win factor for this. It's like saying "we lost" when we kept buying Ubisoft games after 2016 when they announced their single player live-service model for future main-line titles. We can look at how they're doing now - it's not a win. Of course it's not a win for us either but the point is that it's not a win. They'll all ******* implode soon while we keep eating what the independent market puts out + the few game studios that still give a damn. Though I do wish people would finally learn the ******* lesson: All the good will we ever gave these companies thinking "this is fine, they'll hopefully do better" is leeway that they don't deserve. Remember that when they come for our "Digital Licenses" too. Because you can bet they ******* will. They don't want you to have access to *anything* that they can't monetize.

  • aeterponis
    Aeterponis (@aeterponis) reported

    Hope this post dies now. Let's clear this up quickly: Steam refunds are essential. I never said a single word against the system. I don't even like this paddle game. I'm not here to defend the dev. Ubisoft was strictly an example to show the severity of the issue and you can see in the comments or other posts that some devs trying to padding their games just because of this refund thingy. I never said all games need to be 100+ hours long. The ONLY point of this post: Refunding a game you actually enjoyed just because you can is a ****** thing to do. It hurts the game more than piracy or negative reviews, and it could stop that developer from ever making games again :D Which is, again, an example. So don't reply saying 'but this game made $300k!' THESE ARE EXAMPLES, for ****'s sake.

  • HatsuneMiku119
    Hatsune Miku+war crimes (@HatsuneMiku119) reported

    @racinggamesmusi Origin and UPlay dont exist anymore, get up to date PAL. Anyway never had issues with Ubi as long as you dont launch from another app, EA App doesnt work, never will, never did, its why i quit NFS games, and Rockstar is just unbelivably slow.. Otherwise fair list

  • Baba_Yaga_Lea
    Baba Yaga (Léa) (@Baba_Yaga_Lea) reported

    @MattyDAvfc1874 I’m not working for Ubisoft anymore , so I cannot give you any infos on potential projects ;) but I’m sure that if you guys love this remake it will send a message!

  • Unbound_Selrahc
    Unbound_Selrahc (@Unbound_Selrahc) reported

    This feels like a distraction that people only just noticed. This isn’t a big problem, Ubisoft does a year on PC. If you haven’t used it in 3 years, you probably aren’t coming back, but it does suck to lose access to all your stuff. So we say it louder @Sony @PlayStation we want

  • Cajun_347
    Cajun (@Cajun_347) reported

    @ubisoft fix your ******* login ****. I cant make an account bc your stupid *** servers can’t handle simple processes

  • AFCstrange
    Silliam Waliba 🇫🇷 (@AFCstrange) reported

    @user_33g @EUCouncil Ubisoft did what? The disc issue means you can only get PlayStation games on PlayStation giving them a monopoly. EU has beef with that 🤔. Unless they say you can get game codes in store? I don’t know

  • 808Moco
    Moco (@808Moco) reported

    Sure yes a stack would fix it but sometimes i just wanna solo que @Ubisoft and frankly i cant because people bring there **** can friends into my elo and i lose while dropping double digits cuz i have a ******* mouth breather on my god damn team PLEASE MAKE IT MAKE SENSE TO ME

  • Kryptofi
    Kryptofi (@Kryptofi) reported

    @Rainbow6Game Fix Ubisoft connect not loading

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @JermarBates4K60 You're either completely oblivious or completely tone deaf. When PC went all digital, PC games sales were pretty awful. You could say the PC games industry was dying. It was already difficult to get disc copies of games unless Warcraft, Starcraft, or Diablo was on the box. When valve did finally move in with the steam store front, we did make a stink over it. Things were said. Didn't matter to most of us, because we were on console. Xbox and Xbox 360 had discs. So did the PS2 and PS3. In fact sony was toting bluray technology as the big thing and Xbox was half heartidly supporting HD-DVD. Nintendo didn't go all digital either. You think you're making a point here and you're not. Now lets flashforward to 2026. Sony is the last bastion for physical media for "cutting edge" games. It's where you get your Final Fantasy, your GTA, your Ninja Gaiden, etc on disc. Because console had a solution that PC could never crack (excuse the pun), that made playstation the place to be. While MS was selling you broken discs that needed updates to work, sony was selling you functional products for over 80% of their games day one on disc. Now that is gone. So why Steam over PlayStation you'll stupidly ask as if the two things are the same. In the PC space there is more than just steam, you ahve multiple store fronts. Steam, GoG, Windows Store, Epic Games and that garbage EA and Ubisoft are still pushing. Price fixing can't be done on PC because there is still competition, capitalism is allowed to function. PlayStation has no such competitive space, you can't download the steam client on PS5/6 to buy your digital playstation games that work on playstation. this immediately makes your entire statement intellectually dishonest. Next in the PC space GoG and Steam have proven themselves to engaged with consumer care and rights. Steam has a fantastic refund policy that gives you a window of time to get a refund after playing it. GoG has similar practices and cares more about your business than anything else. PlayStation will apply draconian rules and say "oh you downloaded it? We're sorry. No refund". They'll apply arbitrary rules based on release windows that make no sense. Xbox is just as bad in thsi regard. Getting in touch with someone to get a refund from the console makers is a headache and a half, which I've never experienced with Steam or GoG. The important part these store fronts compete with each other to keep each other honest. You're only option on PlayStation is lose your money and find some place else to go. Speaking of anti consumer tactics. Steam and GoG have yet to delete games from my game library. Sony has done this, PT being the most notable one. I cannot download it. More than a handful of PSVita and PS3 games have disappeared from my library. Just recently Sony had 500 movies lose a licensing agreement with Canal for titles like Terminator 2 or Rambo, popular titles which weren't just removed from sale, they were removed from their accounts. No way to download again. PS3 and Vita stores are being shutdown so all that content is now going to be lost to time and humans expiring over the next 50 years. Even if we do fix these PS3's permanently, we'll have to resort to emulators and piracy for anyone curious about playing some of sony's most classic titles. Show me a steam or gog game that has had this problem. GoG is also DRM free and Steam you just have to hack the drm out if they ever go under. It's a nuanced different. No some surface level evaluation like you're making. It isn't just because "oh it's sony, so its bad because its them". no that's you being to dense and to stupid to look any further than the blog post and some tweets for your answers.

  • Gasser_Habib
    Gasser Habib (@Gasser_Habib) reported

    @belickij24746 @Ubisoft not ignored they just does not know how to fix it same issue here

  • RawfieFoxxo
    Rawfie (@RawfieFoxxo) reported

    @Sinnski @Ubisoft its stupid but honestly ranked has been ****** this season and like 2 seasons ago too and cheaters litrally overflooded because well you know free to play and dumb anti cheat that gets broken 1 hour after QB anti cheat update

  • ohsunix
    sunix (@ohsunix) reported

    @Ubisoft lets fix the “license processing” for watch dogs maybe?

  • NateDogsCat
    NateDog (@NateDogsCat) reported

    @vermingray @DoesItPlay1 @gamernonikki RDR2 took up about 100GB, and it is a game I can install on both a PS4 and a PS5 with the same discs, what's the issue here? There are loads of PS5/XSX games that are the same. If anything the advancements in hardware should make this an easier process. Ubisoft just don't want to

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