Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
| Brisbane, QLD | 1 |
| Épernay, ACAL | 1 |
| Lillers, Hauts-de-France | 1 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| Shizuoka, Shizuoka | 1 |
| Orléans, Centre | 1 |
| Lille, Hauts-de-France | 2 |
| Le Havre, Normandy | 2 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Orsay, Île-de-France | 1 |
| Melbourne, VIC | 1 |
| Marsas, Occitanie | 1 |
| Craponne-sur-Arzon, Auvergne-Rhône-Alpes | 1 |
| Créteil, Île-de-France | 1 |
| Rouen, Normandy | 2 |
| Barcelona, Catalonia | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Perpignan, Occitanie | 1 |
| Pérols, Occitanie | 1 |
| Auch, Occitanie | 1 |
| Bayonne, Nouvelle-Aquitaine | 1 |
| Saint-Paul-lès-Dax, Nouvelle-Aquitaine | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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aisha (@spinelessaisha) reported@finitecrystal i do have my problems with ubisoft game but i don't think my problme is "they're following the same formula that made far cry 3 good" bc i dont' even like far cry 3 myself
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BRATOR (@imbratorX) reported@yupidk_ @lucyjrobyn She's got a large amount of reach. It's not a bad investment of Ubisoft to invite her. Any Game Studio would benefit from partnering up with her. The issue is not with her.
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Jonesy 👽 (@Jonesyspacecat) reported@RgjRunner @Ubisoft_UK @Ubisoft I've had no issues on my Xbox so far
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Synd (@Synd944935) reported@dredfullyslevin @Dexerto Yeah, well when you could smash a temple in Assassin's Creed Shadows, that was pixels too, but also seen as disrespecting japanese culture and got Ubisoft in trouble. They're maybe just pixels, but they still represent something cultural with meaning to people.
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OCD0006 (@OCD0006) reportedHey #ubisoft #ubisoftsupport when is someone going to fix my account issues!? Ive filed multiple tickets and even a few reports to the "bugges" page. I CAN NOT USE OR PLAY THE CONTENT I HAVE PAID FOR! Its been over a month and nothing is fixed! #tomclancysthedivision2
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aaaa (@goreban666) reported@PandaKingEX I respect that. My personal biggest problem with 5’s world is that it feels empty. Ubisoft is an easy punching bag, but they legit make good open worlds. They FEEL alive. 5 is just barren checkpoints. Even 4 got it right with the warring factions.
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Buhhhryan (@buhhhryan) reported@herakleitos137 @KianErfaan Ya i ran into big problems when like gamepass included ubisoft games but then i had to log into an ubisoft account and was having trouble. It's really a pain. Wish more vendors also just sold direct
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Simon 🏰 (@SIMMOHN_) reported@EmissaryCmmndnt There's no shortage of reasons to have issue with the way that Ubisoft handle things but I don't think wanting to advertise their game to a far reach is one of them. You'll also find that a majority of large video game companies do this
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Tom Vintinner Anry (@Tomvintinner) reported@AzraelUp Sometimes I felt regret spending money on r6m (I support the dev) because the server issues are so frustrating. They (Ubisoft Nova) said they will fix the latency and matchmaking issue at the last update. And .. surprise!! It worsened.
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Armitage ᵗᵒˣᶦᶜ ツ (@yoimlit) reported@Royalbudline1 @TimSweeneyEpic @EpicGames Epic’s layoffs weren’t because they had more employees than other gaming giants. Compared to Ubisoft, EA, Activision, and Take-Two, Epic was actually relatively lean, the issue was higher-up mismanagement, aggressive spending, and unrealistic growth expectations
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InkedSylveon (@InkedSylvee) reportedsoo @NTE we sticking to the broken @ToF_EN_Official hmmmm starting to feel like yall are the CN Ubisoft cant make anything without it breaking
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Tristan Vogt (@Damocles1498) reported@TheDezembro @kambyyy To be fair, Ubisoft has different issues than buggy or unfinished games.
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Gory Ruin (@GoryRuin) reported@ColdBwoyy @TheDivisionGame and the issue of tinkerer which could activate multiple talents ain't fix yet,i had seen some agents use bighorn with detemined in high tiers of escalation...if ubisoft don't have able to fix,just delete then.
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JoshuaJohnstone (@JoshMTJohnstone) reported@UbisoftSupport I have been banned on Rainbow 6 for 365 days for a TOS breach, I have no idea what I have done and I've opened multiple support tickets just to get emailed that "my problem has been resolved" when it has not. please help my Ubisoft name is Wyehtt
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WastedSorrow (@WastedSorrow_) reported@Ubisoft @R6esports Things like this continuously happening at events held in the US should really lead to a ban of hosting majors especially under the current administration. Every US event is always accompanied by visa issues and its harming the scene and killing competition
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