Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marlton, NJ 4
Paris, Île-de-France 3
Perth, WA 3
Homécourt, ACAL 2
Alcantarilla, Región de Murcia 2
Uzyn, Kyiv Oblast 2
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hessen 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre-Val de Loire 1
Villefontaine, Auvergne-Rhône-Alpes 1
Cesena, Emilia-Romagna 1
Nantes, Pays de la Loire 1
Angers, Pays de la Loire 1
Troyes, ACAL 1
Brest, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CheezTTM CHEEZ (@CheezTTM) reported

    @UbisoftSupport Hey, ive been trying to play Trials Fusion on PC with a friend for days now but it just wont work. The Problem is that my game invitations dont appear in his Ubisoft Connect. The same thing happens when he tries to invite me. Nothing happens. Please help

  • Weirdo_TTV WeirdoWonderland (@Weirdo_TTV) reported

    @Ubisoft fix your bullshit game. R6 has a bug where it won’t let you aim down sight. Year ******* 6 and Crash Bandicoot is a more polished game.

  • OngCody Cody James Ong (@OngCody) reported

    Fix your game @Ubisoft I got kicked from a ranked #RainbowSixSiege match yet again and it wouldn't let me rejoin, instead said I have a 60 minute ban for abandoning.

  • Randmlyy Randomly (@Randmlyy) reported

    @CalT16_ my uplay is broken lemme rest

  • veed21 Veed (@veed21) reported

    @Lazy_Ninja_1 @Ubisoft @assassinscreed Right. I even linked the discussion board on their own forums with hundreds of other players experiencing the same issue. Still said "not a defect" it's ridiculous

  • chris_cullins Chris Cullins 🌹⚡⚜️ (@chris_cullins) reported

    @ByYourLogic @cheaprube i just had a problem where it said everyone was offline for me, but logging out and back in to uplay connect or w/e fixed it

  • veed21 Veed (@veed21) reported

    @Lazy_Ninja_1 @Ubisoft @assassinscreed Having the same issue. Opened a support chat with Ubi today and had two representatives say it's "not a defect" and to continue looting raid and river locations. Have spent around 3 hours total and still nothing. It's clearly a bug and I won't be touching the game until fixed

  • notHuB_ HuB (@notHuB_) reported

    Ubisoft Support Wed, Jun 23, 2021 2:56 PM CET Good morning, Thank you for contacting Ubisoft Customer Service regarding a Rainbow Six Siege ban appeal. Please be advised that upon further investigation, our team has confirmed that the ban has been applied correctly and we 1/2

  • TheChrisGlass Chris Glass (@TheChrisGlass) reported

    @Wario64 Man, this is... odd. I've had no problem getting them for Uplay, or Origin, or whatever. But EGS?

  • NoodlesLa 🧢🌹🌻 (@NoodlesLa) reported

    @Brawlhalla @Ubisoft Fix your ******* game all we do is Crash, go up against Smurf’s, and have unfair ranking

  • OfficialLuttge Kristianluttge (@OfficialLuttge) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport when do you fix cheating on consoles with MnK

  • Evans892Kevin bushwookie1863 (@Evans892Kevin) reported

    @Rainbow6Game @Ubisoft could you possibly fix the servers on playstation?? Kinda annoying.

  • Medaliax Medaliaa (@Medaliax) reported

    @Ubisoft hi Ubisoft I play R6 on ps5 with my friends on ps4 and they don't have avatars for me and I don't for them, fix it for pls

  • MikeHollister Michael (@MikeHollister) reported

    Hey Ubisoft how about you fix the glitch that makes us not be able to aim because the mouse cursor is stuck on the screen thanks

  • starfruitz1 howdycowboyz (@starfruitz1) reported

    @Ubisoft WHAT DA HELL YOU DO TO SIEGE FIX IT RIGHT NOW J LEAVE FOR TWO WEEKS AND COME BACJ TO THIS WHAT IS THIS WHAT DID YOU DO FIX IT NOW MAKE IT THE WAY IT WAS

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