Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Soumagne, Wallonia | 1 |
| Paris, Île-de-France | 13 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 2 |
| Elche, Valencia | 2 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Orléans, Centre | 2 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
| Brisbane, QLD | 1 |
| Épernay, ACAL | 1 |
| Lillers, Hauts-de-France | 1 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| Shizuoka, Shizuoka | 1 |
| Lille, Hauts-de-France | 2 |
| Le Havre, Normandy | 2 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Orsay, Île-de-France | 1 |
| Melbourne, VIC | 1 |
| Marsas, Occitanie | 1 |
| Craponne-sur-Arzon, Auvergne-Rhône-Alpes | 1 |
| Créteil, Île-de-France | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
TechEdgeDaily (@techedgedaily) reported@Grummz Ubisoft's €1.3B loss is a strategy story, not a culture war one. they kept funding bloated AAA cycles while the market moved to live service and indie. Roblox grew 60% the same year. that's the real lesson.
-
Carlos Ortiz (@The_Apex6) reported@Ubisoft STOP and think about this. You poured money into HOW MANY live service games? They flopped! Sea Of Thieves is the biggest example and now you're gonna pour MORE money into them!?!?!? DON'T DO THIS!!!!
-
Moritz (@RigorMoritz) reported@Pirat_Nation Ubisoft can’t crash enough.
-
PavelRaw (@PavelRaw) reportedUBISOFT JUST LOST €1.3 BILLION IN ONE YEAR. THE PLAN TO FIX IT IS WORSE. Their solution: bet on live-service games "like League of Legends." Ubisoft's last live-service attempt was XDefiant. They shut it down in 2024 after one year. The new strategy isn't a plan. It's a hope that the same approach that failed once works the second time, with a smaller team and €500M less cash to spend. 3,000 layoffs over the last year. 7 cancelled projects. 6 delayed. Asset sales on the table. They're calling this "portfolio rationalization." The Assassin's Creed studio is becoming a Talking Stage example of how to lose a decade of brand equity through delayed promises and cancelled deliverables.
-
·˚﹒𝔇﹒˙‧ (@DivinaLeonis) reportedSee this is the problem, Ubisoft wants to revive something with a different combat system but it ends up falling when facing minuscule enemies. Why tf does a pig have a health bar? They shoulda kept the small QTE
-
Youwin (@Youwin1996) reported@Rainbow6Game I wish i could play but you wont fix Ubisoft connect recognizing w party but ingame doesnt and wont connect friends
-
ciel 🗝️ (@clawzdia) reported@UbisoftSupport please fix ubisoft connect for the love of god
-
Skeeter D'icknlong (@UrMomsFav97) reported@XBOXGamePass How about the problem of NEVER BEING ABLE TO LAUNCH UBISOFT GAMES BECAUSE OF THE BULLSHIT CLIENT. $30 A MONTH AND I CANT PLAY GAMES THAT SHOULD BE INCLUDED!!!!!!!!?
-
Soares (@hiamsoares) reported@LarryDanielsTV @Pirat_Nation @Ubisoft It's impossible to fix at this point. The organization is likely filled with middle managers and HR professionals who protect one another, particularly when aligned with their ideologies. The better path is to let it die naturally and allow the good devs to create several independent companies that can eventually scale.
-
Arda Fitoz (@arda_fitoz) reportedResynced is coming and I wanted to get platinum for original but it is impossible to stay connected during game lab sessions due to "disconnected from host" error. I have an excellent connection so please check servers and let us have fun with the old one too @Ubisoft @UbisoftTR
-
DarkW8 (@alex22671912) reported@Dexerto @Ubisoft @UbisoftSupport pls pls do this to rainbowsix this will fix cheater issues for real cuz to buy pc parts is alot more expensive then new free account
-
Luke Highone High (@HighoneTAG) reported@TheGodMurdoch For KOLs / Creators: - Lowering of standards - Trusting big traditional publishers like Ubisoft - Web3 creator programs For Games / Projects: - Selling assets before the game is live - Not iterating fast enough / not being ready for live service - Web3 creator programs
-
Enx (@just_shuuu) reported@Tzmdoo @LowmanLegend yeah but you never know in this market tbf, ubisoft is having its loads of issues too
-
Andy Chirulescu (@AndyChirulescu) reported@Grummz Ubisoft deserve to die. Not even now, at the brink of annihilation, they do what, focusing on live service s?!
-
Chud Lawyer 🏴🇺🇸🇳🇴 (@ChudLawyer) reported@Grummz “Will not return to profitability until 2027 or 2028. - Ubisoft will focus on live service games.” Then they have learned nothing. Prepare to keep hemorrhaging money.
Check Current Status