Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • FaintedAU Fainted™ (@FaintedAU) reported

    @NotFreq U have to have the uplay chat open i have the same problem

  • NerfedbyBungiee Nerfed by Bungiee (@NerfedbyBungiee) reported

    @Ubisoft @assassinscreed please fix your game. The AI in this game mode is beyond terrible. I spent twenty minutes watching multiple AI walk in and out before I finally gave up opening this chest. I love the game but come on.

  • HNSOfficial_ HACK N' SLASH: METROID DREAD HYPE @ Nintendo E3 (@HNSOfficial_) reported

    @bj1991_james @NintendoAmerica Silver probably Xbox or Capcom. Square Enix can have bronze. Everyone else flopped hard. Ubisoft only had a single good game to show that was Mario + Rabbids: Sparks of Hope because they're hell bent on MTX riddled Season Pass service games

  • FSAPOJake PSO2 New Genesis Shill (@FSAPOJake) reported

    @bullexto1 R* not only can't get a proper modern TAA implementation working, but their HDR is ****** too. You know who doesn't have these issues? Ubisoft. Imagine being R* and you get your *** handed to you by Ubisoft in terms of engine tech.

  • blackpinksha n ✨ (@blackpinksha) reported

    @Envir0us omg no i just wore it once and put it away 😭😭 ubisoft fix this neow!!

  • HarteNell nell harte (@HarteNell) reported

    @Ubisoft WHY THE ACTAUAL **** THOUGHT THIS WAS A GOOD IDEA TO COMEPLETELY DESTORY THE GAME OF @Rainbow6Game WITH YOUR DISCUSTING ICONS AND SCOREBOARD FIX IT NOW IT WAS PERFECDT BEFORE I AM COMPLETELY AND UTERLY DISCUSTED.

  • ZypherR6 Aiden | PRSP (@ZypherR6) reported

    @NotFreq Bug with uplay, just try restarting everything, there is no fix

  • LemmeSmashLma0 bubba (@LemmeSmashLma0) reported

    @Ubisoft FIX UN0

  • 69guacamole69 guacamole (@69guacamole69) reported

    @assassinscreed @BearZ_Draws Now investigate the issue where 1 in every 4 Ubisoft employees experiences harassment in the workplace

  • Alexm03112k20 Alex (@Alexm03112k20) reported

    Good job on the ddos @Rainbow6Game but now let's do something about mnk on console and strike packs @r6s_server @Ubisoft

  • SH3RIFFO Sharif Khaled (@SH3RIFFO) reported

    @_Jontis_ @assassinscreed @Jorraptor The lack of communication regarding this issue is baffling. There have been floods of multiple tweets, videos, and posts all over, and not once has it been mentioned or addressed by Ubisoft. In 8 months, not a single word. I’m beginning to think it’s intentional… which is worse.

  • ptis_c Chaoxfhy (@ptis_c) reported

    @Rainbow6Game How about you fix the fps glitch on console locking the fps at 59 and causing delay and tearing. And please no one mention vsync because i have it off and i know for a fact its this new season because ive been told by all my friends it happens and we all ubisoft are degenerates.

  • R_Pruitt18 Randy Pruitt (@R_Pruitt18) reported

    @Ubisoft @Rainbow6Game Can we please get a reason as to why the hell you changed the death and assist positions on the scoreboard?? Something that wasn't broken you fixed...I am so confused and annoyed.

  • TheHappyPalkia JonahShuttle (@TheHappyPalkia) reported

    @hiqqqq1 @Rainbow6Game Afraid not, im hoping now the new season has been out for a day it has fixed itself.... uplay help service is so bad

  • BigExtraDip1 BigExtraDip (@BigExtraDip1) reported

    @ubisoftnordic @assassinscreed @Ubisoft fix stealth and detection system in next patch, please.

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