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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Orléans, Centre 3
Chatham, England 1
Paris, Île-de-France 18
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • GoonItForward
    Throwaway9001 (@GoonItForward) reported

    @IYDKMIGTHTKY86 @eurogamer uplay is a subscription service

  • ZeoTGT
    Zeo Gaming Nerd News 🙀 特にない (@ZeoTGT) reported

    @ZikadaPrime Yeah, epic is whats going on. But anyways how exactly would valve be broken up if for say it was monopoly? Its primary business is game distribution, which blizzard, epic, gog, Ubisoft and others all do as well. It has a few software (games) that Nintendo, Sony, and Xbox all dominate in that space. And a couple of hardware like a controller and tablet and soon to be PC but there are also dominate marker share players already in that market like Microsoft and Apple.

  • bigz_r6
    bigz (@bigz_r6) reported

    @Rainbow6Game love how ubisoft ignores the community and chooses the useless things to fix

  • KinoOwg
    Kjnoo KVT (@KinoOwg) reported

    @Ubisoft I've got 2 proposals, either fix your awful anti cheat. Or to counter the use of cronus/rapid fire inputs, make slug shotguns and dmrs rate of fire the same as azami's ACS12. Nobody wants you to keep bringing out new items in the shop, charms, maps etc.

  • DanVMaul
    Just Dan (@DanVMaul) reported

    Pretends to care about Xbox fans while: a) surreptitiously trying to tie the new leadership to old problems, and b) advocating for Xbox to turn into Ubisoft Nothing to see here folks, just a concerned 'analyst'!

  • BrechaCeja
    Javierciglio (@BrechaCeja) reported

    @AllCristina2 @FrostedYukio They do if enough people stop buying tho. Rayman legends sold poorly according to Ubisoft and it sold 4 million or so. It depends on the sales expectations. Plus I don't think bad pr is worth the trouble

  • T22Jarrod
    JT, Game feedback (@T22Jarrod) reported

    Ubisoft has the biggest commitment issues!

  • BoomerBuilding
    BoomerBuilds (@BoomerBuilding) reported

    @plainoldcj @SebAaltonen Good to know that even professionals run into this problem. It’s sad, because I got the base concept working pretty quickly with the Ubisoft LAFAN1 set, but finding a large enough animation set that is usable commercially seems almost impossible. Maybe a group of indie developers could work together on something.

  • GameOverThirty
    RallyCarDelta Gaming (@GameOverThirty) reported

    Scott Galloway would often talk (on his podcast) about the advantages of the US "hire fast fire fast" process. While it obviously has downsides, and I'm not saying it's morally right, it does help a company avoid long term cost issues. Over the previous 10-15 years, Ubisoft's comparables / competitors were much more aggressive about hiring, AND layoffs. While it is true that EA and Take-Two are both bigger (in terms of labor) than they were during Covid, both companies have managed to keep employment count under Ubisoft's equivalent metric. However, EA has sharply risen in count over the years, thanks to acquisitions and what appears to be hiring for Battlefield (and other projects). They are approaching 15,000. I expect that number to fall when they are acquired by the consortium of partners. T2 on the other hand is around 13,000 but recently started cutting back.

  • Daninoks
    Daninoks (@Daninoks) reported

    Hey, @Ubisoft @UbisoftSupport i just created new account in your system, which was a freaking painful. It took me 20+ captcha because you don’t refresh username availability before actual form apply. And now what, I got banned for registration? Meanwhile support on your web also have errors xDFDDD

  • keworrk
    keworrk (@keworrk) reported

    @TomatoMan45 XDefiant just needed some time to fix everything, it has a huge potential to be something big but ubisoft choose to stop it after just 1 year to to remakes after remakes that put them in the bad situation they are right now

  • KurouPS4
    Warden-Commander (@KurouPS4) reported

    @khaliltooshort A lot of the problem is that too many are outsourced, too. Look at how many studios work on the average Ubisoft flagship title, and how they're scattered all over the planet.

  • morris3341
    morris3341 (@morris3341) reported

    @Solid_evolution @LordAddictILP @GoodGameKofi ubisoft has a subscription service on pc xbox can still have game pass on pc and the should figure out a way to allow gamers on xbox to transfer their library to any other platform

  • opwnusprime
    Izuku Mi-TORE-ya 🦇 (@opwnusprime) reported

    @K__Med Not even just an Xbox issue, its an industry issue, ubisoft layed off people this morning aswell

  • MREVILA55
    MREVILA55 (@MREVILA55) reported

    The problem is Ubisoft.

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