Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 9
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • HardGenitalia Jon Mack (@HardGenitalia) reported from California, Maryland

    @_Tom_Henderson_ Or a monthly service like uplay+, Amazon, game pass, etc

  • GunBladeVIII Squall Lionheart (@GunBladeVIII) reported

    @KEEMSTAR Even when we get a new game it’s unfinished or some live service crap that EA and Ubisoft loves to put out.

  • _antonycharles Antony Charles (@_antonycharles) reported

    @UbisoftSupport Yes that’s what I’m trying to do… it says “Error, Your connection to Ubisoft servers have been lost. Please try again later”

  • SpectralPoot she-hulk *** clap meme (@SpectralPoot) reported

    @Hasselcroft I was never a fan of the Horizon series. Too many QOL issues and the gameplay loop was repetitive without feeling rewarding while the exploration felt too Ubisoft/Assassin's Creed(which is also a stale franchise to me). GoW nails the combat and exploration to me.

  • AshKaneSkittles asʜ 🇵🇸 (@AshKaneSkittles) reported

    @VarsityGamingTV It’s not an issue that can he detected. The whole point of a xim is to imitate a controller. As far as the console is aware it thinks a controller has been connected. Also this if anything is a Sony problem not Ubisoft.

  • HenrikRyeng Why Are You Here? There's Nothing To Be Found (@HenrikRyeng) reported

    @Ubisoft How about fixing your servers instead of pumping out **** games and additions. Cant even play siege without it freezing every second, well over recomend specs on my pc, graphics lowered. it's not only me, mye friends also. Fix yo servers ubishit

  • Michaelmv8212 Michael Velez (@Michaelmv8212) reported

    @UbisoftSupport This is a lie,I had a issue with division 2 that was never resolved, that's why I say that the only way ubisoft will fix a issue anyone is having with one of their games is they are content creators bringing them revenue....

  • EdwinOr96649811 Edwin Ortiz (@EdwinOr96649811) reported

    @UbisoftSupport Ubisoft online service error [0x20000019],

  • Gohaaaan6 Gohaaaan (@Gohaaaan6) reported

    @UbisoftFR @OMENbyHP_fr #UbiPGW PLEASE mon pc il crash sur cyberpunk

  • ShanFindsPixels Shan Finds Pixels (@ShanFindsPixels) reported

    @WoodSylva @EmiiRandom MySims, spin off games from Sims were amazing! So many good games were killed by greed of EA because they want more ,,live service'¨type of game same with Ubisoft :(

  • urtrash85129572 urtrash (@urtrash85129572) reported

    @2KSupport @Ronnie2K where is the locker code for that missed 12 hours? other company give us something bcs of server issues. lol even ubisoft is more fair.

  • EdwinOr96649811 Edwin Ortiz (@EdwinOr96649811) reported

    @UbisoftSupport Ubisoft online service error [0x20000019],

  • nomuru2d James (@nomuru2d) reported

    @datnofact @catovitch Most of the puzzles get hilariously broken apart when you get certain ability upgrades, and the writing is pretty damn funny for a Ubisoft game from the AC team.

  • Scoot_r6 Scoot ඞ (@Scoot_r6) reported

    @Ubisoft YOU HAVE A CASHCOW OF A GAME (@Rainbow6Game ) FIX IT!!!!! PLEASE ACT LIKE U CARE A LITTLE BIT

  • Tylane_white Trav 🅴 (@Tylane_white) reported

    @edmonddantes2 @Ubisoft are you using a browser that has ad blockers or cookie blockers. had the same problem on a browser called opera gx. every time i would open youtube, discord, etc. i’d have to relog.

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