Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1
Wernigerode, Saxony-Anhalt 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlesDaAlien Charles The Martian (@CharlesDaAlien) reported

    @PauleyGamer @watchdogsgame Facts dude it’s so dumb how Ubisoft isn’t even replying to anyone about this issue but evryone asking when does zombies come to console they reply but not hey Xbox live isn’t working they go we keep them silence if they are doing maintenance on the servers just say so

  • YTisCVG Spectre CVG 🎙️🔊 (@YTisCVG) reported

    @TheSethRokage Esp with how often they are down. Not once have i had an issue playing a game i want on PC. BUT if say ubisoft was down i could just go play a steam game, but if psn or xbox live is down cant play nothing.

  • Hotbean_Playz Hotbean (@Hotbean_Playz) reported

    @YaBoiEco @rashood_052 @growtopiagame I'm sure lots of players would fall for playing casino since all the worlds in the world screen are all casino. Ubisoft needs to fix this. The game is basically a casino simulator rn.

  • MuratAl48035438 Murat Albayrak (@MuratAl48035438) reported

    @Ubisoft @ubisoftstore What about the wraith of the druids since release I’m on the first quest on Ireland with a glitch and Ubisoft support is worthless

  • Takkion_ 𝕵𝖔𝖗𝖉𝖆𝖓 🇸🇪 (@Takkion_) reported

    Ubisoft isn't a company, they're a joke. Nerfing the K1A when Vigil has never once been a problem, even since Jäger's nerf. When are they going to understand that some operators are fragging ops, it is perfectly fine for them to have the weapons to suit their role.

  • DustinAurand DustCloud Gaming (@DustinAurand) reported

    @CloudyWithGames You raise some interesting points about the, “what’s next,” factor. The problem is that we j ow about the BIG, AAA games from the Ubisoft’s, EAs, Square Enixes, Capcom, Segas, etc,

  • LazerzZHD James (@LazerzZHD) reported

    I then used that video to draw attention to the most important issue in the best way I could since between creating the video and releasing the video the new report had come out about Ubisoft, but I didn’t want to scrap something I worked hard on and still felt passionate about.

  • 1st_C_Lord Andrew Haining ☭☸️☮️ (@1st_C_Lord) reported

    @eurogamer @IanHigton In 2 days ubisoft will issue a correction hoping the press will print it uncritically but more and more are wise to their shenanigans now

  • Rimvrv Rimuru (@Rimvrv) reported

    @growtopiagame bought it and they probably don't know if there's a way to fix the game quicker than the guys who actually developed the game. I can see that they're doing their best starting from banning casinos and getting a bit better with the ideas of their iotm. I'm not in ubisoft's side+

  • one2escape Duncan (@one2escape) reported

    @DustinAurand @CloudyWithGames The problem we have is we don't know if all the big AAA games are coming bar Ubisoft. Sega is the perfect example. Olympics yes. Sonic No and no Lost Judgment. It's a bit of a scatter gun.

  • Vincent20047 Vincentius (@Vincent20047) reported

    @growtopiagame ubisoft can fix bugs in assassin creed but can't fix growtopia server lol

  • Rimvrv Rimuru (@Rimvrv) reported

    @growtopiagame bought it and they probably don't know if there's a way to fix the game quicker than the guys who actually developed the game. I can see that they're doing their best starting from banning casinos and getting a bit better with the ideas of their iotm. I'm not in ubisoft's side-

  • marineboy95 HauntedGamer95 (@marineboy95) reported

    @UbisoftSupport Getting spawn killed in Wildlands is becoming the biggest embarrassment to ubisoft good God fix your piece of **** ai it's a disgrace

  • feliferraz ______ (@feliferraz) reported

    @Austin03211236 @FarCrygame yeah, but ubisoft IS telling people how to interpret their games, and now you're supposed to not denounce any problems with the narrative (like it was done with Elite Squad) cause it's all too "nuanced" whatever the strategy is, they're always trying to kill critical discussion

  • AR6M2001 Aiden Marshall (@AR6M2001) reported

    Is anyone having an issue signing in to Ubisoft connect @UbisoftConnect @UbisoftSupport @Rainbow6Game

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