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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
East Falmouth, MA 1
Globe, AZ 1
Meaux, Île-de-France 1
Chicago, IL 2
Cergy, Île-de-France 1
Stirling, Scotland 1
Antony, Île-de-France 1
Bremen, Bremen 1
Burlington, ON 1
Troyes, ACAL 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • NOtricious
    Patrick de Klerk (@NOtricious) reported

    @JSIcey @CrimsonDesert_ you like to roll over arent you. you just accept broken stuff. Bet you are a big ubisoft and bethesda fanboi as well. When something goes wrong you adress or else nothing gets fixed but frankly with this game the patches bring more bad then good.

  • ETESHADDAI
    ETERNAL SHADDAI (@ETESHADDAI) reported

    @PWarrior20xx @Kirby0Louise Is funny how your narrative dies right here. You said, " The price was literallt $20 with COD. You said with only COD included but then you don't included the Fornite Crew and Ubisoft Plus bundle. That add more value to the service. When removing COD to $23. That mean it cost them $7 to add to the service. You are not losing anything. So stop capping. You are still getting day ones. You are getting those crazy shadowdrops.

  • El_Che_Nosdrol
    LucioVoreno (@El_Che_Nosdrol) reported

    @Xbox_Series_XS remove this from the service: pc gaming, xcloud, fornite crew, EAaccess and Ubisoft

  • terremotoR6
    terremoto (@terremotoR6) reported

    @Ubisoft @UbisoftSupport every time there is a problem you're broke!

  • IronMyTaco
    Taco (@IronMyTaco) reported

    @TheRealZephryss i thought this to be the case because if this game really does release soon it would need a lot of overtime to fix before launch certainly ubisoft wants to make sure this release does well above all else

  • OkamiKitsune_
    OkamiKitsune🍁Druid Vtuber (@OkamiKitsune_) reported

    @guinnessstache @YorchTorchGames The issue is fortnite and the other bloatware like EA and Ubisoft.

  • Macronaldinho
    Pulfric Sombrage (@Macronaldinho) reported

    @ukarzjo @SynthPotato Lol you are a clown + other games aren't finish but will take 6 or more months to fix minors bugs (s/o Bethesda and ubisoft)

  • GameLogIQ
    GameLogIQ (@GameLogIQ) reported

    @GetFitWithJared I think I’ve lined those points out. Once in this thread. Multiple times in other threads. There are many gaming consumers who do not see any value in a Fortnite subscription, Ubisoft plus, and there’s the added insult of the originally promised day and date being paywalled at the ultimate tier, which is now three dollars more than what they were paying before. Saying “the subscription service got cheaper, so therefore it’s great” it’s just a very flat, lacking in nuance, non-granular way of looking at it. Which is fully justified if there are reasons that support that. You’re an Xbox main, that’s your primary platform, that’s your only platform, you think the subscription service is the best deal in gaming, and you’re not price sensitive to the changes in the price. It hasn’t hit your trigger point yet. I’m that way with Netflix and Disney+. Those prices have increased, but I don’t complain about those prices cause they haven’t hit my magical threshold. What I think is for Internet points, and what I don’t do, is marginalize the people who have complained about the price increases in Netflix and Disney+ on the basis that it doesn’t bother me. People have their own price sensitivity, consumers have their own needs, wants, and requirements and they will have different thresholds of what they complain about. It’s, IMO, not up to people on the Internet to say nobody should complain. And that has been a core, primary, Bonga problem within the Xbox community. It is one of the reasons in my opinion, the platform is so small now. Because no one should ever have a right to complain if they’re on Xbox, everything is great nothing‘s bad and if you complain, then you’re not a fan or you don’t see value in the platform or you’re just a pony. Let people complain about **** that bothers them.

  • AbidineMan4400
    Zein El Abidine Mansour (@AbidineMan4400) reported

    @TheCrewGame False start 30. Seriously?? Ive been reading posts on the internet of people complaining about this since 2025, and the error is never fixed. This is exactly why I never buy sny ubisoft game. If it wasn’t on ps plus extra I wouldn’t even buy it.

  • hotgarbagetake
    trash (@hotgarbagetake) reported

    @cartoonvibes26 @DiscussingFilm While I’m not happy, the reduction in price amounts to 84$ a year so u can just buy cod and even some dlc. My issue is that it won’t stop here. Next they’ll remove Ubisoft and drop it to 20$. Then no EA play and it’s 15$ then no AAA games at all and it’s 10$

  • GlovesCards
    Stanley Black (@GlovesCards) reported

    Ps5 central Tx. Just got booted from #ubisoft #thedivision2 #division2 Server issue. Is anyone else experiencing this?

  • GTAJJ_
    Jordan Stapleton (@GTAJJ_) reported

    @j2001mj2001m @MisterSpace3 It doesn't work like that. There were two phases of resistance by the CMA. Phase 1 - Cloud Rights. Phase 2 - Consumer Rights and Benefits. Microsoft sold cloud rights to Ubisoft and they still have it - no issue. Microsoft chose to explicitly state the merger will bring ABK day one to Game Pass in their case for consumer benefits, along with COD as an example (over 100 times) in various points within this document. This has been rug pulled. There is no consumer choice for this scenario. It like me letting you borrow my car as long as you don't speed. You don't initially, then you do. The car should be removed.

  • ashutosh_sao
    Ashutosh (@ashutosh_sao) reported

    @UbisoftSupport @Ubisoft someone tried to login to my account, i see following reasons - 1. logging passwords in back-end. 2. not hashing your passwords. 3. someone has access to plain passwords. 4. selling credentials or back-end is compromised. 5. my system is compromised.

  • Amitsaksena
    Amit Saxena (@Amitsaksena) reported

    @TheDivisionGame Lots of Delta issues. Ubisoft please upgrade your servers or at least provide offline mode in PVE.

  • RyRivadenerchi
    LETS GO METS!! (@RyRivadenerchi) reported

    @Ubisoft The water looks like ****. Sea of thieves looks better. Cmon man. Fix the water.

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