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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • GetCheatz
    Mr. Margheritiiii (@GetCheatz) reported

    @TheDivisionGame I must admit that the level of customer service Ubisoft is worse than EA ...

  • Clocked0
    Clocked (@Clocked0) reported

    @jari428 Steam *has* conditioned people to expect service that goes above and beyond what a simple storefront can offer, yes. It's almost like that's what the consumers *want* from a storefront for it to be truly competitive, and Epic/Amazon/Ubisoft/Bethesda refused to compete.

  • AbhijitJoshi87
    Abhijit Joshi (@AbhijitJoshi87) reported

    @BrokenGamezHDR_ Bro ... But what happens if suddenly ubisoft and sony have a contractual issue ... Then ubisoft can pull plug on all games you purchased digitally ... Ubiaoft was just an example

  • TheDezembro
    TheDezembro (@TheDezembro) reported

    @RealLifeFakeWiz There was never a win factor for this. It's like saying "we lost" when we kept buying Ubisoft games after 2016 when they announced their single player live-service model for future main-line titles. We can look at how they're doing now - it's not a win. Of course it's not a win for us either but the point is that it's not a win. They'll all ******* implode soon while we keep eating what the independent market puts out + the few game studios that still give a damn. Though I do wish people would finally learn the ******* lesson: All the good will we ever gave these companies thinking "this is fine, they'll hopefully do better" is leeway that they don't deserve. Remember that when they come for our "Digital Licenses" too. Because you can bet they ******* will. They don't want you to have access to *anything* that they can't monetize.

  • LCKGG
    LCK (@LCKGG) reported

    @Rainbow6Game Fix your anti-cheat, people are being kicked out from matches. "Irregular Version" or "Access Denied" kick (Error 2-0x00019008) Downgrading to a mid-2024 ASUS BIOS version is currently the only working fix until Ubisoft updates ShieldGuard to recognize the new UEFI certificates.

  • FerdiBacon
    Ferdinand Bacon (@FerdiBacon) reported

    @Dark_Enigma03 @DoesItPlay1 I can't be arsed to care. I have to wonder if you really need hundreds or thousands of overpaid employees if you continually ship subpar, broken, incomplete games. Sandfall make Expedition 33 with like, what, 30-40 people? Companies like Ubisoft etc should go bankrupt.

  • soraaayyya
    Pety♡ (@soraaayyya) reported

    Can you fix your **** as game? @Ubisoft @UbisoftSupport @Rainbow6Game

  • SkiLedZGamES
    𝐾𝑒𝑚𝑎𝑡𝑠𝑢𝑡𝑠𝑢𝑗𝑖 𝑅𝑦𝑜𝑛𝑛𝑜𝑠𝑢𝑘𝑒🥢 (@SkiLedZGamES) reported

    @assassinscreed Ubisoft domain mode is unbalanced fix this, it's impossible to advance this mode. I'm level 80 in domain 5 recommended level 70, I have 10 level above and I can't do anything against the boss, take this trophy or nerf this mode most people won't be able to finish this 💀

  • iampowlly
    iampowlly (@iampowlly) reported

    I also called out the fall of Ubisoft, way before the crash! I am a gamer and have been for 50+ years now! So as the prophit says. "learn from your mistakes. Don't repeat them". I Apologize For Nothing!

  • UEGShadowAngel
    Shadow7Angel (@UEGShadowAngel) reported

    @Sakerift @vuullets I mean it’s all a management issue. Bungie at their peak had 1,600 people and the only thing they could showcase is one game lol. Ubisoft runs over a dozen different things, BioWare at one point ran different things, activision runs multiple things, etc etc

  • supawiz6991
    Supawiz6991 (@supawiz6991) reported

    @Garfieldisdoc at this point, I think the only direction for siege is to either make siege two or rebuild siege one from the ground up. The Current siege code base has foundational problems that I don’t think could be fixed. I don’t think either these two will happen because Ubisoft is broke.

  • Flanxiyum
    Flanxiyum (@Flanxiyum) reported

    Hey @Ubisoft @UbisoftSupport - I recently purchased Watch Dogs 2 from steam and when opened it- it stated activation code required which was no where to be found. One of my other friend who had bought this ran the game without any issue.

  • Yeti_Mc23
    Yeti_sa (@Yeti_Mc23) reported

    Thought id give ranked a try haven't played in a few days, first game is two wallers floor banging, i said with this new system that cheaters would be more visible since ranks are tougher to get and my points been proven @Rainbow6Game @Ubisoft please fix your game you losing it.

  • irRickCharmElla
    Air_Rick_Charm_Ella (@irRickCharmElla) reported

    @heelvsbabyface @Ashikenshinyu What makes this especially funny is that everybody told them it wasn't going to "resonate", they had a full 6 years or whatever, to fix it, and they still got caught with their pants down. Ubisoft deserves everything that's happening to them. They earned it.

  • JebWilliams
    Jeb Williams (@JebWilliams) reported

    @DualAcies @MichaelDoesLife Watch dogs 1 was a solid game. The only real issue is the false promises Ubisoft made for graphics. But as a product, it’s pretty fun

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