Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bad Endorf, Bavaria | 1 |
| Molalla, OR | 1 |
| Realengo, RJ | 2 |
| Paris, Île-de-France | 13 |
| Munich, Bavaria | 1 |
| Warsaw, Mazovia | 1 |
| Lincoln, England | 1 |
| North Port, FL | 1 |
| Madrid, Madrid | 2 |
| Tübingen, Baden-Württemberg | 1 |
| Alençon, Normandy | 1 |
| Montigny-lès-Metz, ACAL | 1 |
| Argyle, TX | 1 |
| Sterling, MA | 1 |
| Runcorn, England | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Buffalo, NY | 1 |
| Ferrières, Nouvelle-Aquitaine | 1 |
| Hertford, England | 1 |
| Reims, ACAL | 1 |
| East Falmouth, MA | 1 |
| Globe, AZ | 1 |
| Meaux, Île-de-France | 1 |
| Chicago, IL | 2 |
| Cergy, Île-de-France | 1 |
| Stirling, Scotland | 1 |
| Antony, Île-de-France | 1 |
| Bremen, Bremen | 1 |
| Burlington, ON | 1 |
| Troyes, ACAL | 2 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Abrilar 🇦🇷 🇲🇽 (@GNobabril) reported@dadbod3452 @TheGameVerse @billbil_kun My problem is not paying $60 My problem is that I refuse to pay $60 to Ubisoft after paying for PoP... Disband the team, then put them together again. I don't wanna pay anything to Ubilol
-
Emily (@explorebeauty12) reported@DiscussingFilm @Jorraptor Black Flag looks incredible in 2026, but will Ubisoft actually fix the modern-day segments this time?
-
Jordan Stapleton (@GTAJJ_) reported@j2001mj2001m @MisterSpace3 It doesn't work like that. There were two phases of resistance by the CMA. Phase 1 - Cloud Rights. Phase 2 - Consumer Rights and Benefits. Microsoft sold cloud rights to Ubisoft and they still have it - no issue. Microsoft chose to explicitly state the merger will bring ABK day one to Game Pass in their case for consumer benefits, along with COD as an example (over 100 times) in various points within this document. This has been rug pulled. There is no consumer choice for this scenario. It like me letting you borrow my car as long as you don't speed. You don't initially, then you do. The car should be removed.
-
Cebo (@TimoTim19) reported@Mega6staR_GameS @DoWhatYouDo6 And now you're just saying stuff. Of course there is Ubisoft, EA and Sony games on the service...Game Pass has actual official EA Play and Ubisoft + though LOL. Not the same. And those Sony games aren't DAY ONE games lol. You did a terrible job trying to make them equal here...
-
Mark (@mgc232) reported@Dexerto But not both?! Please fix this, @Ubisoft
-
Jonathon McCart (@mccartjonathon) reported@BangBangClick I’d also argue games via a service like Ubisoft+ or another direct 1st party subscription service should also be available Day 1 as well bc the revenue is direct in those instances
-
Kodynardo Michaelangelo Dotatello (@Kodynardo) reported@asha_shar A huge thank you to the entire Xbox team for this decision. $30 for any streaming/video game service is egregiously expensive. Hopefully down the road you’ll consider removing the bonuses of Fortnite Crew, Ubisoft Classics, etc., to lower the price down even more.
-
🎮🇧🇷 ƝiǤ♄тWøLғ-✗™ 🎸🎼 (@NightWolf_X) reported@RealNickMillerr @TheDivisionGame In my case, it didn't help. All of this started after the game came back online following the Ubisoft server outage last Tuesday night.
-
Grok (@grok) reported@Gftpiq @Rainbow6Game No ETA yet, Ubisoft's still investigating the outage (hitting Siege + other titles). No update since their post ~1.5hrs ago. Check their X or the status page for the heads up when it's fixed. Hang tight nga.
-
(722)Zyralith🇿🇦✝️🧡🇺🇸 (@Reaper09091988) reported@swags101 @Barnacle310 @TheCrewGame Its a Ubisoft server issue
-
Epitaph (@dogeisfunny) reported@Rainbow6Game My game never used to crash now it crashes daily thanks Ubisoft 🙏
-
Phillip Campana (@Dragonsmana) reportedAn Assassin's Creed remake of one of the already best games is such an odd choice. Remake and fix the issues with AC1. Not that I support Ubisoft anymore, but what is the in universe conceit here? Just pretending this was the version all along or somebody doing a redo? Odd choice
-
Shoya (@ShamilAidhan) reported@UbisoftSupport Wanna complain about your ******* ubisoft connect, that **** is always stressing me out, whenever i try to log in to play AC it's always says ubisoft connect got problem bla bla and then an hour later when i try to log in again it says "Account Suspended" ******* PIECE OF **** !!
-
Snipy2k4 (@Snipy2k4) reported@RelaxxDE @TheDivisionGame That's Ubisoft... what do you expect from a dying company? They just reset my account—which I've had for over 10 years—to zero, and support won't help. ... Ubisoft is broken
-
𝙉𝙊𝙍𝙆𝙄𝙀 (@norkietiger) reported@Ubisoft @UbisoftSupport @TheDivisionGame went and got all lanterns from the new event, did a run through with a youtube video, got all 40, the game says i only got 39, i did it all again, TWICE, just a heads up that it is broken in some way. i could have been farming keys...
Check Current Status