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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
Meyenheim, ACAL 1
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • NavakyW
    Navaky (@NavakyW) reported

    @AkiraSoftFemboy The good news is for just £7.99 you can buy the assassins creed blackflag "resurface dlc" to fix this issue (ubisoft is in no way shape or form liable if purchase of dlc fixes issue) have a good day

  • DialgaMarine92
    Dialga Marine (@DialgaMarine92) reported

    @AaronHeal @VaporSnake1 @Kotaku Okay. That’s an Ubisoft-owned game. Sony can’t control third party licensing issues.

  • FoolekOlive
    Olivve DS (@FoolekOlive) reported

    @oP_RyQ_ @VnhgoStar i don’t think it’s like fresh acc, some champs i have on and last szn champ too and i play with idk if it bc i stop play and i have like some free game, idk it’s ubisoft the problem

  • JosiahSybau
    Josiah Sybau 🗡️ 😈 (@JosiahSybau) reported

    I went into today, half expecting Ubisoft to ruin one of my favorite games. Because Ubisoft keeps letting us down (looking at you Shadows). The game opened to mixed reviews. My worry grew. But I cast it all aside, and gave it a chance anyway. And I had fun. Like, a lot of fun. I touched on it briefly during stream but the last 6 AC’s just haven’t been AC. Valhalla was fun, but who really played like an assassin? It was a Viking game cosplaying as an Assassins Creed. The others never hit the mark. And going back to Black Flag was the right move. Day 1, it broke AC’s highest concurrent player count and then dwarfed it. People WANTED this return to form. And Ubisoft for once delivered. Now the devs they laid off? That’s the Ubisoft I know. And I think it’s ******. Those devs deserve their flowers for what they pulled off. Black Flag is such a beloved game, that if they didn’t do it justice, they’d definitely hear about it. But they did it justice and then some. I hope a studio picks them up soon, and they create a masterpiece. Now. The review bombers. I was made to believe that this game shoves DLC down my throat. Now you can wanna guess how many times I saw the DLC store? If you said more than once, you’d be wrong. And I only saw it that one time because I intentionally hit the button to look. I hate micro transactions as much as the next guy, but you can just, not buy them. It’s not gonna stop you from playing the game. Next I was made to believe cutscenes were capped at 30fps. Turns out that’s just a bug that will be patched (it’s day 1 ofc there will be bugs) but you can also just tweak settings to not have that happen. Literally a 5 second fix if that. I think people were just looking for something to cry about just because it’s Ubisoft. And I get it, I’m by no means an Ubisoft fan and I’ll never defend their bs. But this time they gave us something good, and you focus on these minor issues to make the game seem bad when it’s actually pretty damn good. Anyways, it’s 2am and I have to work in the morning. But I’ll be dreaming of the seas. TLDR; Stop treating reviews as gospel, and just try it if you want to. (Sat with chat and made this at the end, I have gripes but overall? In my book a 70 is pretty damn high all things considered)

  • MrMohtyk
    Mr Frost (@MrMohtyk) reported

    Some **** at Ubisoft will see this and the takeaway will be "Da people want this but live service"

  • MrMisterShot
    MrMisterShot (@MrMisterShot) reported

    @imbratorX I think combat is better than most of the recent ubisoft entries but I felt animation repetitive that's the only problem I think that bothered me, but the rest is Peak.

  • ImHumbucker
    ImHumbucker💿 (@ImHumbucker) reported

    @DoucheAlmighty @GamingCentral26 Example: You remember the shitstorm when Ubisoft removed The Crew from players without a refund? It's what prompted 'Stop killing games' in the first place. If people got refunds for games that were suddenly just DECIDED to be removed, it wouldn't be an issue.

  • SpawnYaardReply
    SpawnYaard 🎮 (@SpawnYaardReply) reported

    This might upset a few but man since when are we ok with microtransaction in Single Player games - Optional or not? Cosmetics or not, for a $60 game? But that's not the PROBLEM here - What I'm seeing is that people who got review copy from Ubisoft are defending with all their heart. The point is if you let them squeeze in, they will start launching games by advertising them as AAAA with shallow depth and full price tag to microtransactions.... Wait, that has already happened. But it's optional? This is the practice that has allowed Ubisoft to launch Shadows with an incomplete story only to be fulfilled in the Awaji DLC and later on admitting after a year that we messed up.

  • alilbitpeaxhy
    ella (@alilbitpeaxhy) reported

    ubisoft had a run of games that were genuinely the MOST broken at launch like a decade ago and no studio has even come close to the level of dogshit they put out

  • GeneralRayburn
    GeneralRayburn (@GeneralRayburn) reported

    @AwakeChristian1 @skellyjacks1 @Ubisoft So they save on resources by recycling assets? What is the problem?

  • deadeyeoutlaw
    ⭐⭐⭐⭐⭐ (@deadeyeoutlaw) reported

    @GTASixInfo Ubisoft always had the resources to match Rockstar; the problem is precisely things like that tacky mask, or the ridiculous and surreal hacking. If they had made a more realistic crime game, they would have fared better. They also need to improve certain aspects of their designs

  • MinEffortLive
    Tebow (@MinEffortLive) reported

    @MADkurious Only issue I take is not with you, but the fact that Ubisoft did the thing where a single player game needs internet and a patch just to be made playable.

  • SantanaTheb8
    Santana Rodriguez (@SantanaTheb8) reported

    @Ubisoft I dont know if it was Ubisoft or GFN that made the fix but I can now play my Ubisoft + games on GFN because the product activates automatically now. Ill be resubbing

  • Fleshly_Delight
    Fleshly Delight (@Fleshly_Delight) reported

    @FckingSaltY @ShitpostRock The problem with Wilds is that so much of that could have been special quest rewards, you know, like we got in the past. But Capcom gonna Capcom just like Ubisoft gonna Ubisoft.

  • ShadowDlynK
    DlynK (@ShadowDlynK) reported

    @ls4290 @Jorraptor There IS a distinction to make. One player using a service (Gamepass, Ubisoft+, etc) is not the same as one player buying an individual copy.

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