Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
| Brisbane, QLD | 1 |
| Épernay, ACAL | 1 |
| Lillers, Hauts-de-France | 1 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| Shizuoka, Shizuoka | 1 |
| Orléans, Centre | 1 |
| Lille, Hauts-de-France | 2 |
| Le Havre, Normandy | 2 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Orsay, Île-de-France | 1 |
| Melbourne, VIC | 1 |
| Marsas, Occitanie | 1 |
| Craponne-sur-Arzon, Auvergne-Rhône-Alpes | 1 |
| Créteil, Île-de-France | 1 |
| Rouen, Normandy | 2 |
| Barcelona, Catalonia | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Perpignan, Occitanie | 1 |
| Pérols, Occitanie | 1 |
| Auch, Occitanie | 1 |
| Bayonne, Nouvelle-Aquitaine | 1 |
| Saint-Paul-lès-Dax, Nouvelle-Aquitaine | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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kristofer k (@kristof56083868) reported@Pressplaykee @HazzadorGamin steam users always cry you need xbox login to play like on ubisoft ea rockstar games
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Savagedonbihhh (@SaVaGeDaTMaN) reported@Maverick__CW @Ubisoft I was “Heart”land broken when they announced that at the meeting. I had been waiting for that for so long
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Tom Vintinner Anry (@Tomvintinner) reported@AzraelUp Sometimes I felt regret spending money on r6m (I support the dev) because the server issues are so frustrating. They (Ubisoft Nova) said they will fix the latency and matchmaking issue at the last update. And .. surprise!! It worsened.
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Jane Paws (@Janepaws223) reported**** @Ubisoft for making Avatar Frontiers of pandora, you bastardized a wonderful movie by making a sub par broken *** game just like the others you make, go out back and die like a sick animal and let other people make better games already
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Anthony (@hennything00) reported@Ubisoft @Rainbow6Game Can you please fix the fact that I can never open up my alpha packs even after restarting the game, also if my teammates leaves mid game I should not lose rp after losing that game because we are down a player thanks
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Amit Saxena (@Amitsaksena) reported@TheDivisionGame Not only on Tuesdays, but Ubisoft servers always have poor connectivity issues.
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nat (@JustAfab) reported@a_vague_blur @MinEffortLive Can we like, go after studious like ubisoft now that are still siphoning money off of games like ghost recon future soldier by shutting the game servers down but never delisting the game and literally locking the offline game entirely
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damian〠 (@Futurre999) reported@SenValeTV @Ubisoft @Rainbow6Game please fix this bullshit
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YoRHa_2B (@The_YoRHa_2B) reported@Ubisoft @UbisoftSupport Quit updating Old Games like Wildlands! I mean you can't even do the responsible thing of stating what you're updating anwyays. So tell me what was updated! What Bugs and Issues did you fix?
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UTD Chaz (@utdchaz1) reported@UbisoftSupport I’ve recently had a problem with voice chat and age verification I thought the reason was because I could change settings without accessing the email the Ubisoft account was made with which I couldn’t because it was my ex girlfriends email from 5+ years ago as I
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Augenzeuger 🇩🇪 (@Augenzeug) reported@kambyyy Getting this stuff to leave gaming IS more important than a single game. Publishers or devs that need others to check if they might step on some insane person's foot is a problem. Ubisoft used them and insulted japanese culture left and right. It's only the insane they care about
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Mitten3 (@MittenThree) reported@TheHiddenOneAC Modern day story is not the problem but how Ubisoft manage it. The problem is that when you are outside the animus you do parkour or you explore a small area making people think that this part are tedious. They need to change how they manage it.
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super Optimus Prime (@RGOppenheimer) reported@imbratorX @Ubisoft @UbisoftCanada I'd definitely play it if it were available, but the problem is it's not yet. If the Assassin's Creed Black Flag remake doesn't do well in terms of reviews and sales, I doubt Ubisoft will remake any other Assassin's Creed titles in the future.
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John GameFix (@John_GAMEFIX) reported@1b3nn3tt @Ubisoft @UbisoftSupport Still having the same issue?
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MILANO (@kkkmilano) reported@UbisoftSupport Hello Ubisoft Support, I can’t find the Dawn of Ragnarök expansion for Assassin’s Creed Valhalla in the PS5 in-game store and haven’t seen it for a long time. Was it removed or is there another issue?
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