Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More

uplay-ubisoft Hero Image

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Carapicuíba, SP 3
Phoenix, AZ 2
Porto Alegre, RS 2
São Paulo, SP 2
Kornwestheim, Baden-Württemberg Region 2
Medellín, Departamento de Antioquia 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Zürich, ZH 1
Metz, ACAL 1
Trichūr, KL 1
Samsun, Samsun 1
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Embu, SP 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Frankfurt am Main, Hessen 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Wicstar Wicstar (@Wicstar) reported

    @assassinscreed Why aren't the issues with Ubisoft Connect not recording statistics and unlocking challenges in the list of issues on PC? It is all over the forum, twitter and reddit. I submitted a bug report too, but it's not in the list.

  • xxshftxx Dan (@xxshftxx) reported

    @UbisoftSupport @Rainbow6Game @Ubisoft please fix customization and load out reset with timed events. It makes the modes unplayable.

  • WPM_Roman Roman A Menchaca (@WPM_Roman) reported

    @TheNeonNinja117 @Ubisoft @Rainbow6Game To be fair, I think that issue has always been there, it just doesn't happen to enough people at a time for it to pop up on their radar. I swear that's happened to me last year once or twice.

  • Memento_Gallery Sebastian Dell’Aria (@Memento_Gallery) reported

    When Ubisoft noticed and recognized this could be an issue, they went through the most impressive narrative gymnastics in order to STILL have a male leading character next to the female one and these male characters were always given all the spotlights. This is also a fact.

  • AkillesDHero AkillesDHero (@AkillesDHero) reported

    @Invirtu1 @VGPNetwork @Ubisoft Fantastic 👌🏻 i missed those shots because of a glitch 🤔

  • amiguinnn amiguin (@amiguinnn) reported

    @asimo3089 Delay an update to fix the game, don't wanna get too ubisoft-ish, right?

  • BlakeSargent18 Blake Sargent (@BlakeSargent18) reported

    @Leangendari0 @PatTheForgotten @UbisoftSupport 👏yay👏👏 Solved this problem that has been here for over a year and Ubisoft just ignores.

  • AngelisRagnar Ragnar Angelis (@AngelisRagnar) reported

    @Geneevee @assassinscreed ERROR CODE 0X7000015F IN ASSASSIN'S CREED VALHALLA odyssey works fine i cant reset the password because i dont have access to the email that the ubisoft account is attached to and i cant get a live person to fix it so making a thread's impossible because i dont have access

  • BeauManuel3 Beau Manuel (@BeauManuel3) reported

    @assassinscreed @AssassinsDLC Hopefully ubisoft fixes the issues with the settlements bc in my game on Xbox one I cannot interact with any npcs except for the shopkeeper and mini game npcs. This means I can't customize ship, customize my jomsviking or collect payment for it, can't customize my character, cant

  • PlayStation5247 PlayStation5247 (@PlayStation5247) reported

    @ModernNerrd @RealMarkProd @pluffyfx Rayman needs to be adopted by Activision ASAP so he can join Crash & Spyro in getting new games Even if Activision does corporate antics like Ubisoft, EA, etc., Michel Ancel would still be proud of other people continuing his legacy since Rayman is a beloved franchise like Crash.

  • Leangendari0 Gumball Watterson (@Leangendari0) reported

    @BlakeSargent18 @PatTheForgotten @UbisoftSupport I think it is a ubisoft problem as I have tried other devices and other networks.

  • Alexiaalexendra Alexia Alexendra (@Alexiaalexendra) reported

    So @Ubisoft, did u know that Scott Pilgrim the game is broken on PS4? Sometimes my second player can't enter shops or there's invisible enemies. Or enemies attack us in shops (ok that was funny). Game crashed when we play Knives and Wallace at the end of a boss. Please fix this.

  • 720Reasons 720_reasons (@720Reasons) reported

    @GhostRecon @Ubisoft @Rainbow6Game Fix your servers, add repelling, and let me wear a gas mask with my helmets PLEASE

  • TSBPinkie 𝒬𝓊𝑒𝑒𝓃 👑 (@TSBPinkie) reported

    @SyrisTheGreat Idk why people WOULDN't buy gamepass tbh. Buy gamepass ultimate and you have gamepass, EA play, and then the ubisoft service when it gets here. Seems like a good bit for the price.

  • scopxrthewise 3SmokeDistributor (@scopxrthewise) reported

    4 plat 1’s and a diamond have no business being ranked up against 5 champs. @Ubisoft really need to fix their matchmaking system 😞

Map Check Current Status