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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Heldenberg, Lower Austria 1
Paris, Île-de-France 6
Sitten, VS 1
Creil, Hauts-de-France 1
Dieppe, Normandy 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
Fairfield, CT 1
Milan, Lombardy 1
Teresina, PI 1
Mejorada del Campo, Madrid 1
Rennes, Brittany 1
Champigny-sur-Marne, Île-de-France 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Santa Cruz do Sul, RS 1
São Gonçalo, RJ 1
Isola Maggiore, Umbria 1
Lomé, Maritime 1
Aïn Kercha, Oum el Bouaghi 1
Tizayuca, HID 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnMar39804972
    Jacob Marsh (@JohnMar39804972) reported

    @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.

  • Mayman07723111
    p (@Mayman07723111) reported

    @SangheiliRipa @SeaDork @StoneMountain64 I mean regardless you think rockstar make good game or not,his point is more of downgrade/peformance issue of the game itself which is what happen to ubisoft that fans refer as "Ubisoft downgrade" which rockstar far from that stigma of downgrading the fidelity of the games

  • Soerenm34
    Sören 🇩🇪🐻🧦🐐 (@Soerenm34) reported

    @FACEIT_Darwin i made a new steam account because i lost my ubisoft and rockstar launcher login + mail. is it fine to use a new steam account for everything and only use the old steam account to keep playing faceit? i will not play faceit on the new steam or another Faceit acc

  • TruthNRP
    Nick⚡️⭐️ (@TruthNRP) reported

    @3denFPS Because Ubisoft took too long to fix the netcode that was worse than Bo1 and was generally boring

  • CarlosL07674164
    Carlos Lamarca (@CarlosL07674164) reported

    @TheBlackHokage THIS IS CRAZY, I WAS PLAYING AC ODYSSEY AND I JUST GOT HIT BY UBISOFT CRASH REPORT WINDOW came to twitter to scroll a bit and am faced with this

  • BraidzMCau
    Braidz (@BraidzMCau) reported

    @TRIPSTER0 The issue is they started following trends. Now all of their big games are way longer than they need to be. They lost the art of keeping it short and sweet and are slowly becoming another Ubisoft. I own bananza too, don't rate it.

  • Gandometa_x
    Gando 🐂🀄️ (@Gandometa_x) reported

    @ElienMosk I got a little experience in video game industry so I'm surprised how fast you are to create different things and video like that, but that was already happening to me when I was looking at artist in Ubisoft Open Space so I guess that's just a skill issue from me or a lack of learning x)

  • MarcKingGrant
    I GOT HACKED NOW I'M BACK MarcKingGrant (18+) (@MarcKingGrant) reported

    @Wario64 Ubisoft actually cooking up remakes outside of Assassin's Creed lately. I hope this streak doesn't get broken because I'd rather play their older games rn tbh. I want me that Watch Dogs 1 remake.

  • MateoKaraguchi
    YellowJacketKaraguchi🔜CEO (@MateoKaraguchi) reported

    It’s happened with Microsoft, Sony, Ubisoft, Riot. The problem is that dev cycles are taking longer for playtime/feature bloat & only want you to ONLY play their game. To quote a fav creator: “I want shorter games with worse graphics, with employees paid more to work less.”

  • M15T4J4Y
    Jay (@M15T4J4Y) reported

    @WeezSays @LonoSG You said you’re not arguing ownership. Good. Then stop pretending the ownership point was the hole. You asked for actual cases, not slogans. The Crew: Ubisoft shut the servers, then revoked licenses. “You no longer have access to this game.” People who paid could not even keep the client. Darkspore: always-online single-player. Servers died, purchased copies stopped launching. Anthem, Concord, Babylon’s Fall: paid games that became unplayable when the company flipped the switch. Steam’s own offline FAQ: games that use an external launcher will not work in offline mode. That is Valve, not “sky is falling.” EA App and Rockstar Launcher have years of launch/offline tickets to match it. A banned or locked account does not leave you a folder of “owned” games. It leaves you a login you can’t use. Delisting usually keeps a Steam license. I already granted that. The rest of this is not “potential.” It is how licensed access already failed. If your bar is “show me that every Steam single-player title vanished tomorrow,” that is not a rebuttal. That is moving the goal so no documented failure counts.

  • Xavier1415
    Xavier1415 (@Xavier1415) reported

    @Gentlman_Gaming @MazeAteThat Ea stopped. Ubisoft stop. Nintendo stopped many others stopped. But Xbox stopped it's a problem lol have a good day man.

  • Alexxbru
    Alexxbru 🇦🇺 (@Alexxbru) reported

    I agree with the underlying argument about ownership, but blaming Rockstar for the entire digital shift makes no sense. The leaker wasn’t some heroic consumer activist. If the motive was personal profit and pumping crypto, then leaking GTA 6 and holding Rockstar hostage had **** all to do with protecting consumers. It just screws over millions of people who’ve waited years for the game. I want ownership protections too. If I buy a game, I don’t want it disappearing because a company shuts a server down. Give us offline modes, peer to peer, community servers or some proper preservation system when support ends. That is the consumer fight worth having. But physical media itself isn’t the whole issue. Music went from cassettes to CDs to Spotify. PC gaming moved heavily toward Steam and most modern PCs don’t even have disc drives. Cars barely have CD players anymore. Digital is convenient, which is why consumers adopted it too. That doesn’t mean every part of it is good. I miss proper collector’s editions. GTA V gave you actual physical **** worth keeping. If GTA 6 replaces that with expensive editions full of skins and in game currency, I’ll criticise that all day. Preorders deserve criticism too after years of Ubisoft, EA, Activision and broken launches. But saying Rockstar “made their bed” because the entertainment industry went digital is bizarre. Rockstar releasing discs isn’t suddenly going to reverse what Steam, Spotify, Xbox, PlayStation and everyone else have been doing for years. There’s also insane pressure on GTA 6. If Rockstar needs another delay to get it right, so be it. I’d rather wait than get another Cyberpunk or No Man’s Sky launch where we spend years waiting for the game to become what it should’ve been on day one. And realistically, the “no disc, no buy” crowd isn’t going to move GTA 6. It’ll eventually come to PC where most people will buy it digitally anyway. Fight for ownership, preservation and consumer rights. I’m completely with you there. But leaking GTA 6 and pretending Rockstar personally invented digital media? Wrong target. Wrong method imo... keen to see other peoples takes though!? Lemme know..

  • NatNivram
    Nat Nivram (@NatNivram) reported

    @PlayStationAsia Just tried to seek help with a PS Store purchase but was told to get help from Ubisoft even though all the transactions were through the PS Store. Just terrible issue ownership and servicing, even when I’m actively trying to give you money. Do better, Sony.

  • Epkon406
    Jeremy Cartwright (@Epkon406) reported

    Why are you guys complaining when the game don't release until 2027? Its not even something ill be playing. but yea I agree with you all with Ubisoft being a big joke. I have a good majority of the PC catalog. And some of those games had horrible bugs that took years to fix! Some were game breaking.

  • djinnsarap
    banteng 🐂 (@djinnsarap) reported

    @ohlookitsrafa Eh ig because ea is more of a publisher these days there's still a chance it could still be a microtransaction-free or non live service games, like split split fiction or the recent star wars games Same thing with ubisoft

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