Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDutchEclipse Eclipse (@TheDutchEclipse) reported

    @SamD3lirious @BikiniBodhi @Rainbow6Game We are satisfied if the glaring issues of R6 get patched. Instead ubisoft doesn't mention them and does this.

  • Trackmania Trackmania (@Trackmania) reported

    We currently have an issue with the renewal of your Trackamnia access. Our team is working on it. To get around the issue: Use the Ubisoft Connect overlay ingame (shift+F2) or click on "starter access" in the top right corner, still ingame. We apologise for the inconvenience.

  • Orig1NewTChalla T'Challa (@Orig1NewTChalla) reported

    @Optimus_Code @redagainlol @THEAP99 2/2 the continued support of 3rd party like EA Sega Ubisoft Rockstar &etc shows favorable views of the service. I would think that would suffice. Publishers aren’t out speaking negatively of XGP or hell even Psnow. They’re still compensated & they don’t have to worry about resell

  • FunRageDie MoldyNugget カビの生えたナゲット (@FunRageDie) reported

    @Ubisoft @NintendoAmerica You know what would be great @Ubisoft , sorting out you're problem with abuse and stop pulling anti consumer bs all the time #holdubisoftaccountable

  • ChefKroket18892 ChefKroket (@ChefKroket18892) reported

    @Ubisoft A working Ubi service so I'm able to play a game of yours

  • MichaelAbril06 Latino_Burrito (@MichaelAbril06) reported

    It’s rediculous how many times you get the sound glitch how how’s this not been fixed yet Alondras with the barricade glitch! @Ubisoft @Rainbow6Game @UbisoftSupport

  • Bigbattle22 BB22 (Michael) (@Bigbattle22) reported

    > New patch for Watch Dogs: Legion dropped today, along with "Bloodline" DLC. > Can't play "Bloodline" DLC because I haven't bought it... Despite the fact that I got the Season Pass for Watch Dogs: Legion, that has the DLC as well. Ubisoft. Fix your ****.

  • Soggyr6 Dave (@Soggyr6) reported

    It's crazy that Ubisoft is releasing a seperate Outbreak game AND re-releasing all the old outbreak skins for the same bargain price of 80 euros 💀 Come on you lot are clueless on how to solve the issues so you milk the people that still love your game... sad company

  • MattSainsb Matt at DDNet 🇯🇵 (@MattSainsb) reported

    @Trufflesss_ @ultraheroinefan Ubisoft’s already come out and said they’ll be focusing on “live service” games. This is why. There’s no value to Ubisoft making a 10-20 hour game any more. The monetisation no longer works. That’s just one company, but it’s the start.

  • safwanIWNL 🎮 (@safwanIWNL) reported

    @Lycan @Ubisoft Seed your RNGs. Make physics deterministic. Ez fix.

  • CornCentinel Corn Collective (@CornCentinel) reported

    @einhaufenpizza @dogeposting Adobe sucks so bad I wouldn't waste the time to pirate their stuff on windows, the only problem I've encountered is not being able to play certain games on official servers, mainly Ubisoft and ea, both companies I refuse to support anyway

  • HebyR6 🇩🇰 (@HebyR6) reported

    Everyone should buy the outbreak packs so there's a chance ubisoft will pay their employees to fix their game

  • DAFTRABB Watch_Dogs Fan (@DAFTRABB) reported

    @watchdogsgame Aiden/Wrench can’t be used in online and the campaign. Please fix soon Ubisoft!!!!

  • youbeeplayer youbeeplayer (@youbeeplayer) reported

    @youbeeplayer how can I login Ubisoft Connect?

  • DeezayR6s Antoine 'Deezay' 🇭🇷 (@DeezayR6s) reported

    @ultimative_king it's a PL gamers meme to tell Ubisoft the game is broken

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