Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Bielefeld, NRW 1
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ILLVILLEGAMING1 TTVhungry_misfit (@ILLVILLEGAMING1) reported

    Fix your **** update or refund the players your ******* #ubisoft @UbisoftSupport #SmallStreamersConnect #bullshit

  • StrngeGentleman StrangeGentleman (@StrngeGentleman) reported

    Y’all remember 2013-2014 where everything that could’ve gone wrong for Ubisoft went wrong? 2020-2021 (with the exceptions of Crash 4 & Tony Hawk) has been that for Activision Blizzard

  • artur_marczak Artur Marczak (@artur_marczak) reported

    @Ubisoft FIX THE KONNIGZEG IN THE CREW 2 CUZ ITS UNCONTROLLABLE

  • RickVolkers Rick Volkers (@RickVolkers) reported

    @Ubisoft @ExtraLife4Kids @UCSFChildrens Fix ac valhalla for ps5. Controller does not vibrate. And I cant get it platinum because youre trophy system is broken.

  • PizzaGamecube Mainer Trash (@PizzaGamecube) reported

    @RyGoesPOP @TawnaAmour @DazzlingDazzaD Ubisoft already completely neglects Rayman. They'd do jack diddley squat with Crash and Spyro.

  • DerBoora DerBoora (@DerBoora) reported

    @Ubisoft @ExtraLife4Kids @UCSFChildrens Fix watermark issue on extraction pls

  • DasFischgeburt EricThePro10 (@DasFischgeburt) reported

    @Ubisoft @ExtraLife4Kids @UCSFChildrens fix watermark for extraction

  • notarea27708773 FlipFlops (@notarea27708773) reported

    @FarCrygame @HimynameisYohji yo aren’t you the director for this game? Do you see the comments here? This game is broken af homie, y’all need to get it together @Ubisoft

  • lavastalker21 Lavastalker21 (@lavastalker21) reported

    @UbisoftSupport I am not seeing an error message. I have previously used all of my trial time and when every I try to load a character the game disconnects me. This is happening on Ubisoft Connect

  • InterestingZa Dudr (@InterestingZa) reported

    @AskPlayStation @UbisoftSupport One of the games I purchased and downloaded from the PS store is faulty and not working properly. #RidersRepublic Keeps crashing, but Sony won't issue a refund and Ubisoft won't either. What fun! Waste of $100.00 🤡

  • Gerlen_G Gerlen_G (@Gerlen_G) reported

    @Ubisoft @UbisoftSupport @UbisoftConnect is the most unfriendly for users website I ever seen. I mean it! I hate this website! Every f...g time I get some issues. How it’s even possible? Seriously?!

  • GabbaGabbaGabby S (@GabbaGabbaGabby) reported

    @Sliider3 @Ubisoft @UbisoftSupport lol I was over here hitting my controller thinking that was the problem because I dropped it yesterday

  • J_Chastain89 Joshua Chastain (@J_Chastain89) reported

    @Ubisoft please DM me. I have some issues regarding RB6 Extraction.

  • FanFanOfFanning Nintendofan77 (@FanFanOfFanning) reported

    @pcgamer Well their issue is they work for Ubisoft

  • SkyLeax_ SkyLeaks (@SkyLeax_) reported

    @Ubisoft @R6Extraction fix NY01 it crashes in phase 3 smh

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