Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Backbanger BackBanger (@Backbanger) reported

    @Ubisoft Don't waste your time unless it's a FPS game. Simple. Fix your trash servers btw.

  • SushiDaddy89 Lake.🍣🍱🍙 (@SushiDaddy89) reported

    Update: we uninstalled #ACValhalla indefinitely until our issue gets patched. Which who knows when that'll be, because our issue isn't even on #Ubisoft's megathread of game-breaking issues. Definitely NOT buying the next #AssassinsCreed game at launch, if at all.

  • Hadescfg Hades (@Hadescfg) reported

    @HyrixGN @Ubisoft you have 100s of the best engineers and techs in the game and can’t fix the cheating and hacking problem and you refuse fix the real problems but be so quick too fix something that don’t need too be fixed🗣💯

  • breezy_bat BreezyBat (@breezy_bat) reported

    @UbisoftConnect Thanks, but I'd appreciate fixing the match progress in Ubisoft Connect that's been unbelievably broken for about an year or so. 😒

  • nook_r6 k (@nook_r6) reported

    @Ubisoft Can you fix your game please?!?? I can’t reconnect to my ranked match and my game freezes during pick phase.

  • hosseinshrt98 Hosseinshrt98 (@hosseinshrt98) reported

    @Ubisoft It's not Fair I'm in Iran and Buy The Division 2 but still I do not aloow to Play that...If i want to paly the game i brought i have to turn on VPN and then play that... Why Really? Because I'm Iranian? Because You're have Problem with my country? It's Not Fair...

  • MazzaMusicUK Mazz (@MazzaMusicUK) reported

    ubisoft connect doesn't want to update a game? the solution is easy - reinstall the program - now you can't log back in at all problem solved 👌

  • SalttiR6 Saltti 🇫🇮 (@SalttiR6) reported

    Ubisoft clearly has an issue in their banning system, as they keep handing out false bans. Maybe it's due to tons of reports..? Idk. I just wonder how many get banned before they address this.

  • Command3rKane Kane|| (@Command3rKane) reported

    @IGN @Ubisoft Div2 broken up dark zone FAIL breakpoint dead world and drones FAIL all ubisoft games optimization FAIL Games released with no polish in half made state FAIL @Ubisoft

  • Erfan42944886 Mr. **** In Hoods (@Erfan42944886) reported

    @Murdablast_YT Ubisoft game animations are so broken in PC version, now imagine those on mobile..

  • husow07012 OSRS REEEEEEEEE (@husow07012) reported

    @R6_Knavishes @R6esports Actually i watched that tourney but i couldn't connect my ubisoft to my twitch "strange error" so yeah i missed xd.

  • Mrdope662 Mrdope66 (@Mrdope662) reported

    @Voxelsaurus_Vex Ubisoft is starting to be the problem with gaming

  • LOADBGGB JoeyCool (@LOADBGGB) reported

    @Ubisoft How ******* broken can watch dogs Legion be the amount of cops coming after each character till they die online is ******* ridiculous

  • EstebanjnxD Esteban (@EstebanjnxD) reported

    Fix r6 @Ubisoft

  • NalydSalyd Nalyd (@NalydSalyd) reported

    @B1lliamJames @MatchPoint012 @MacieJayGaming knowing Ubisoft they'll say it's a problem they will look into and then never do anything about it

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