Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AVGN82 Carl Lavery (@AVGN82) reported

    @GendoWasRight I don't really find any of these as exciting as Quake but Far Cry 6 does look promising, it's only issue is how much of Ubisoft's open world gubbins it has to endure

  • GhostNappa2k20 Pan of Doom (@GhostNappa2k20) reported

    @ZeNx_Tequa This is my problem with Sonys open world games. They just feel like Ubisoft games with better stories.

  • SamSquantch_ Sam Snyder (@SamSquantch_) reported

    @R6Extraction @Ubisoft Can I please have my free login containment pack I did not get it😢

  • muhdtahirjr7 muhdtahirjr7 (@muhdtahirjr7) reported

    @UbisoftSupport wtf is your matchmaking in rainbow six siege is so ******* long man. Just wait like 30 mins still not even a single game show up.. Please fix this up ubisoft or else I'll **** u up

  • olafurw Ólafur Waage (@olafurw) reported

    Uplay wasn't liked by many when I joined the team back in 2014. We tried our best to fix as many issues as possible. A common issue was people that couldn't log in. We fixed some issues regarding it but there was a funny element to the issue as well. 1/2

  • TheGodlyTico Tahmeed Amir (@TheGodlyTico) reported

    @ahsanzman @Rainbow6Game ikr, you know the fun part, even ubisoft doesnt know what causes the error codes starting with 4-0. the hell am i supposed to do

  • gorilakongo mr.chow (@gorilakongo) reported

    @growtopiagame the server broken because the player itself, they using an auto and complaining ubisoft doing maintenance the server?

  • Blueeyesredher1 8 eevees in a fursuit (@Blueeyesredher1) reported

    I wanted to play Black Flag again, after a password recovery, and 3 login screens later I no longer wanna play it. Uplay makes you jump through more hops than logging into my bank online.

  • Yorigio_ George☁️ (@Yorigio_) reported

    @Ubisoft @UbisoftSupport Fix Assasins Creed Syndicate on ps5 !!!

  • HunorJuhasz iamHunxr.- (@HunorJuhasz) reported

    @Ubisoft u need to fix this game like have sound bug,can't pick op restarts game still can't pick op like do something 🤡🤡🤡

  • Smalls28616419 Smalls (@Smalls28616419) reported

    @Ubisoft Siege is horribel fix your servers

  • georgieinjapan pretty monsta geo (@georgieinjapan) reported

    If Ubisoft fix Siege for Japan players I’m buying champagne

  • BimmerR6 Bimmer (@BimmerR6) reported

    Why am I facing full diamond and champ stacks I’m solo qing as a plat 3 @Ubisoft @Rainbow6Game fix ur ******* game it’s so ******* terrible it’s like ur trying to make the shittiest game on purpose

  • kel_roth Mysterious Z 🆖 (COMMS OPEN 0/4) (@kel_roth) reported

    We have not had a new Splinter Cell game for 8 years But I suppose Ubisoft is still jerking off to the live-service machine, treating their employees like ****, and milking AC, WD, and Tom Clancy for all it's worth

  • steisweird Ste 🍔 (@steisweird) reported

    @spurllingD @RidersRepublic Still not working for me today bud, same errors. Checking with Ubisoft support now, not looking good though.

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