Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Rennes, Bretagne 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1
Lampertswalde, Saxony 1
West Valley City, UT 1
Asunción, Asunción 1
Marília, SP 1
Hénin-Beaumont, Hauts-de-France 1
Tepic, NAY 1
Chía, Departamento de Cundinamarca 1
Arujá, SP 1
Caçador, SC 1
Kampung Teluk Gadong Kecil, SGR 1
Santa Maria, RS 1
Unión de Crédito Agrícola de Hermosillo, SON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ImaginarySapph1 sapphy (I stand with 🇺🇦) (@ImaginarySapph1) reported

    @kikipeachywitch There’s also a glitch going around where some ops now have brown eyes automatically, like glaz in his elite Ubisoft is killing us artists with this i swear JUST TELL US WHAT EYE COLORS THEY HAVE P L E A S E

  • Gamer_Shiroko Punished_Shiroko (@Gamer_Shiroko) reported

    It's why they gave her a gun that's quite strong especially when you're holding an angle. IMO the arm time to the razorbloom is too long and the detonation time makes it a breeze to run away from. I think the issue here is that Ubisoft focused on making this gadget lethal.....

  • Padishah421 Padishah42 (@Padishah421) reported

    @Ubisoft @UbisoftSTH fix ur ******* dogshit games

  • VgDiegazo Diegazo.. VA (@VgDiegazo) reported

    @Jimmy01Ramirez @Mrpyrostorm @SpawnWaveMedia eh i don't think so, ubisoft games that have gone as a service have sold incredibly bad lately, people are showing they don't care about those products

  • ChloScrimblo Queen Scrimblo (@ChloScrimblo) reported

    "TOP 10 most BROKEN ARMOR SETS (NOT CLICKBAIT)" "ELDEN RING MAKING UBISOFT MALD (WHAT DOES IT MEAN FOR TLOU2 FANS???)" Bro I want people who make these kinds of vids to take LTG's advice.

  • enemyinbob 𝕰𝖓𝖊𝖒𝖞𝕴𝖓𝕭𝖔𝖇🎃 (28th Anniv Steelbook Ed.) (@enemyinbob) reported

    Ubisoft me angy fix

  • yago_vallejo Yago や ご (@yago_vallejo) reported

    @UbisoftSupport Not any Ubisoft Game in particular, Just a Connection Error every time I try openning the launcher itself. Ubi Support asked me to change my TCP AND UDP but still no solution.

  • UnShaggyP somebody’s son (@UnShaggyP) reported

    Naruto Rise of a Ninja and The Broken Bond were better games than the Storm series Ubisoft should've had a Shippuden line of games

  • katadiaaaaaaa kata.diaa (@katadiaaaaaaa) reported

    @growtopiagame I cant log in my acc if i use wifi, but with data can. Why ubisoft? Please fix it

  • TheSireOg TheSireOG (@TheSireOg) reported

    @UbisoftSupport Web version through Chrome and Ubisoft Connect on PC. It gives me a payment failed error message, telling me to update my payment method. I've tried to re-enter the details (which were correct), and there's definitely money in the account I'm trying to pay from.

  • ClemntsNickola meowseverywhere (💉3/2)🇺🇦 (@ClemntsNickola) reported

    I love how when I try to open Ubisoft games without Ubisoft Connect open, I have issues. With Blood Dragon, it had problems with “authorization” and with Siege, I couldn’t connect to the servers until I had Ubisoft Connect open. Ubisoft’s launcher is a absolute joke.

  • pablo_2001nov Tamoghna Pal (@pablo_2001nov) reported

    @Jkr28CR @ModernVintageG My most Denuvo games are on Uplay , & offline mode mostly works fine , I only had issues when I was playing Watch Dogs 2 offline to prevent random players from joining (2nd playthrough) , and I never launched in online mode for 15 days & got error, launching online once fixed it

  • UnicornHairz UnicornHair 💙 (@UnicornHairz) reported

    Playing AC:Valhalla and this is the biggest thing I have to note There are so many bugs in the game I have to google a lot to find a fix. On Ubisoft forums MANY staff have said "we are implementing a fix" 18 months later THERE'S STILL NO FIX B R U H

  • eliotleisure Eliot Leisure (@eliotleisure) reported

    @Shrapnel_117 @Ubisoft @UbisoftSTH Which still has to go through the internet and relies on connectivity to servers. This conversation has been had. There's nothing to talk about. If Google can't make cloud service and gaming work, nobody will

  • lmSkeptical ImSkeptical (@lmSkeptical) reported

    @UbisoftSupport Hey. Is Puerto Rico still not included in Ubisoft+ service area? I try to process payment but it doesn't let me.

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