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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 9
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Darksirius
    DarkSirius (@The_Darksirius) reported

    @JamieMoranUK Lets not forget EA Play Pro and Ubisoft Connect where you can play those publisher's games DAY 1. Yeah, but Gamepass is the problem.

  • Mizibert
    Mizibert (@Mizibert) reported

    @Pirat_Nation did he not die on a plane crash or eas that another ubisoft corpo?

  • Yoshinator
    Jack-O' Oma (@Yoshinator) reported

    Classic Ubisoft. It's not that PC proved it, Steam is just that great of a service. GOG too, but Steam actually respects its users, unlike Sony.

  • clix_mufc
    Clix_mufc (@clix_mufc) reported

    @Pirat_Nation This is the problem we have.. nothing but complete morons sitting at the top of these companies! Asking how Ubisoft have been doing the last few years? Everything rosey?!

  • Cpt_FoxMox
    Cpt_FoxMox Offical Vtuber.| Pre Debut (@Cpt_FoxMox) reported

    @mikumonk @alexistexan2015 @Pirat_Nation Linux is noob friendly. After 2-3 years on it, the only issues I have ran into is games that use certain kernal level Anti cheats. I personally haven't seen any other anti cheats not work. The only exception is the one Ubisoft uses for certain games but that's because Ubisoft.

  • bunchofnumbersD
    Der Ältestenrat (@bunchofnumbersD) reported

    @BadWolf90_ They complaining about the repetetive ubisoft formula. If a game does that good, no Problem but rebirt has one of the borings sidequest ive ever had to do

  • Trippahive
    joey (@Trippahive) reported

    @AdrianCole1980 @GhostRecon Give me wildlands back with 60 fps the best ghost recon. All these fans crying about a new game like it’s not Ubisoft lmao make them go back and fix what they put out before making newer slop

  • Keaten88_2
    Keaten (@Keaten88_2) reported

    @MKobokerz @cnnp16 @Black_D_Gamer1 They absolutely can afford it. The issue is usually data speeds, as an Ubisoft engineer mentioned about Star Wars Outlaws. The cartridge tech is fast enough for a lot of games to be read off of, but not all. Other situations are just publishers like NISA or Sega being cheap.

  • Uhohhhsis
    Omni (@Uhohhhsis) reported

    @assassinscreed @30Posted What? Your highest upvoted issue has gotten no acknowledgment. You released a patch right before the weekend making it unplayable for Ubisoft Connect PC players. Please check the forums

  • Adriano62110991
    Adriano (@Adriano62110991) reported

    @ForHonorGame @Ubisoft Ubisoft store. The DLC appears in my Steam library, and I can launch the game normally through Steam. However, once I'm in-game, Arakure is still locked as if I don't own the DLC. Could you please look into this or let me know if there's anything I can do to fix it? Thank you!

  • topdoog11
    TopKet (@topdoog11) reported

    @VeltisLeEvil @Yg39017755 Yeah the single player games with drm like most Ubisoft games you can’t play offline This for all platforms not exclusive ps problem. Even disc versions of Ubisoft games are basically not on disc and just downloads

  • MADkurious
    MADkurious Gamer (@MADkurious) reported

    @xShephardx @Ubisoft This is what we call a worthy critique. The whining and anti-ubi complaints are so annoying, but pointing out real issues in a respectful and knowledgeable matter like this might actually influence change.

  • victorsolano12
    mozzie solano (@victorsolano12) reported

    @UbiJugga @Ubisoft Have them fix their damn mouse trap. Ban mnk on console. Spoofing devices. Wallhackers. Tell them they can hire me for 40 an hour to watch replays and ban cheaters. Tell them to do their job.

  • iampowlly
    iampowlly (@iampowlly) reported

    There was an update! So what did it update? Not the laggy game, not the sound sinking, not the textures loading? so what then? I do not know. What I do know is I refuse to play this game until it has been fixed buy Ubisoft or Nvidia! So lets see how long it takes a AAA studio to fix there game!

  • NewsProspector
    Prospector (@NewsProspector) reported

    @Omegawyrm76 Too many services, too many points of failure. Questions that people will be asking if they buy the PS6 and they cannot play their games. 👇 Is it my internet that's down that is preventing me from playing my digital games? Is it PSN that is down that is preventing me from playing my digital games? Is it the online service that I have to log into to play a specific game (Ubisoft connect, etc.) that is down that is preventing me from playing my digital game? Is it an online service that the console platform relies on for authentication that is down that is preventing me from playing my digital games? The all digital future is not the answer for consumers.

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