Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Stratford, CT 1
Tallinn, Harjumaa 1
Toulouse, Occitanie 1
Lubersac, Nouvelle-Aquitaine 1
Bergen op Zoom, nb 1
La Salvetat-Saint-Gilles, Occitanie 1
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • masonktagaming MasonKTA Gaming💙💛 (@masonktagaming) reported

    Playstation fanboys really out here pushing Ubisoft Classics over Xbox users like it's the full service.....

  • AndrewO33425430 Andrew Oliver (@AndrewO33425430) reported

    @UbisoftSupport Nah, I don't have any issues on my end. I was just letting you know issues and bugs I have noticed so you can fix them. Thanks, @Ubisoft.

  • T7Pdm T7PDM (@T7Pdm) reported

    So after all the infamy from last week to address such a simple thing as a missing price. Ubisoft just continues business as usual. @UbisoftQuebec doesnt care about its customers, even for a bug that affected every single player and would have cost them only 5 minutes to fix!

  • TechnikThe Technik 🇺🇦 (@TechnikThe) reported

    @funkinpunker @marlisjun @XboxGamePass How does someone hate Ubisoft then claim that their integration is gonna make PS+ the biggest service?

  • Voided__Reality Voided_Reality (@Voided__Reality) reported

    @Ubisoft Your service isn't worth anything when you make no effort to bring your games up to current gen performance and resolution. Why would anyone want to pay you to play your games on their PS5/XSX at a weak outdated 1080p/30fps? Trash company, start listening to your fanbase.

  • Jkingproduction Streamer 🎬 (@Jkingproduction) reported

    Seems like 04 on Situation missions (WAVE 2) only TWO enemies showed up waited for about 2 minutes tried to restart the Mission && still dose the same thing, trying to get (3 Stars on all my situation missions) please fix @Ubisoft @UbisoftSupport @Rainbow6Game #RainbowSixSiege

  • WorkhardBreezy James Breezy (@WorkhardBreezy) reported

    What’s funny the big news should be popping off soon starting with Assassins Creed Origins 60fps patch will be in gamepass to follow Ubisoft whole service should be in #gamepass sometime soon same road as #eaplay }#XboxGamePass

  • TechN9ne2000 Justin M.(TechN9ne2000) (@TechN9ne2000) reported

    @assassinscreed I didn't get to participateAT ALL cause it was broken for the entirety of the event. Thank you Ubisoft

  • zGoD_Flemis uFlemisRz (@zGoD_Flemis) reported

    @INTERRO Licking ubisoft ***** again, worse major because of this problem!! nobody sees that because of this problem the scenario only gets worse !!

  • brewerjason185 Jason Brewer (@brewerjason185) reported

    Uno keeps on crashing on the Xbox, @Ubisoft, please fix it.

  • DevilTastic BlackDevilX || #BLM ✊🏿✊🏾✊🏽 #BlackLivesMatter (@DevilTastic) reported

    Sooooo, if Game Pass isn't a sustainable model, why are Sony trying to do something very similar with their own service? Why are Ubisoft and EA doing it? The gaming industry is shifting the same direction as movies and TV, like it or not.

  • GRIMMYRAX 𝕬𝔍 🥀 (@GRIMMYRAX) reported

    @foxygames_uk Ubisoft sucks and Xbox got the better end of the stick with Bethesda (not even a fan of Bethesda but still) and Activision Blizzard (grew up on most of their stuff over the last 15+ years). However, adding Ubisoft+ to PS+ is still good for the service. I want to see what’s next.

  • Rafi66616 Sarggeist (@Rafi66616) reported

    @Rayken_07 What is Ubisoft+? Its not ubi connect right? Is it a special service?

  • Voided__Reality Voided_Reality (@Voided__Reality) reported

    @Ubisoft Your service isn't work anything when you make no effort to bring your games up to current gen performance and resolution. Why would anyone want to pay you to play your games on their PS5/XSX at a weak outdated 1080p/30fps? Trash company, start listening to your fanbase.

  • MJSJ_YT CJSJ (@MJSJ_YT) reported

    @games_now9 @purexbox It’s not. Ubisoft already confirmed it won’t be free/apart of any other subscription service. If you don’t believe it then ask them lol. If they were to put that they might as well be bought by Xbox as Ubisoft+ is day 1 for their games

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