Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Adelaide, SA 5
Prague, Hlavní město Praha 4
Lyon, Auvergne-Rhône-Alpes 4
Montpellier, Occitanie 3
London, England 3
Barcelona, Catalunya 3
Madrid, Comunidad de Madrid 3
Berlin, Land Berlin 3
Sydney, NSW 2
Helsinki, Uusimaa 2
Cornhusker Trailer Court, NE 2
Rio de Janeiro, RJ 2
Manchester, England 2
Ankara, Ankara 2
Rome, Lazio 2
São Paulo, SP 2
Munich, Bavaria 2
Brussels, Bruxelles-Capitale 2
Seoul, Seoul 2
Milan, Lombardia 2
Birmingham, England 2
Zürich, ZH 2
Melbourne, VIC 2
Brisbane, QLD 2
Riverside, CA 2
Noisy-le-Grand, Île-de-France 1
Mocksville, NC 1
Wittenheim, ACAL 1
Nanaimo, BC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • iROBziLLa Robert Grant (@iROBziLLa) reported

    @MacieJay The embarrassment is this tweet! What's he supposed to do about a bug that Ubisoft refuses to fix?

  • zackcoolnumber Zack (@zackcoolnumber) reported

    @XanderXCIV @BenjiSales The game was praised by people for not being a cookie cutter ubisoft open world with icons all over the UI. The game didn't win Game of the Year from most outlets for no reason. You have a blatant refusal to understand a game, don't make that other people's problem.

  • DagaarMedia Dagar (@DagaarMedia) reported

    Ubisoft, if you want to remove Xim's from console play. Add support for it as well, and then place those MnK players into PC lobbies. Quick fix, and it protects the controller community too.

  • _vavann FG Estreller (@_vavann) reported

    @rtsoft Hello mr. @rtsoft can you please help us to message the ubisoft the game growtopia to fix thier automated false suspension/ban. because the growtopia support and ubisoft team did not respond to our appeals.

  • Underdrill Underdrill (@Underdrill) reported

    @WIRED Anyone who gives a game that isn't utterly broken a 1/10 should just quit game reviewing, period. There are Ubisoft games released yearly which are far more generic than this, so dotting the low score down to a lack of creativity is asinine. Nothing more than a generic hitpiece.

  • StinkinGnome ¯\_(ツ)_/¯ (@StinkinGnome) reported

    @martinmendezmj @thegameawards Ubisoft is struggling to keep themselves from financial bankruptcy, let alone creating something noteworthy. Good riddance too because that live service model on single player titles is straight trash.

  • doomedspacemar1 Shredding Marine (@doomedspacemar1) reported

    @UncannyEXP @Cptn_Ahab_ @tacticalfiend "compared to other open world games" See. That's the problem. Why the hell is a Zelda title trying hard to be a Ubisoft game? Also, this isn't about bland indie games.

  • BallsitchMia GRIMA CAME HOME (@BallsitchMia) reported

    @Ubisoft fix your ****** card game

  • AlexO340781617 🇻🇮Crucian Lex Hazardman🇵🇷 (@AlexO340781617) reported

    @BrokenGamezHDR_ I don’t hate Ubisoft style of open world games, I hate that it seems like a grind of 100 hrs to beat a campaign. That’s my problem with recent Ubisoft games.

  • synthbard Tye Morris (@synthbard) reported

    @Ubisoft @UbisoftSupport aaaand now I can’t even try to reset my password because your password reset function is broken on both Xbox and web (yes I checked my spam folder). I just dropped a big chunk of change on all things AC:Valhalla and I can’t even use it!

  • Heithtrev202 Heithtrev (@Heithtrev202) reported

    @GhillieYT What other games are you playing? Because not every game has this issue, it's normally newer games which have this problem as they seem to be pretty CPU intensive. I've had issues like these on a plethora of other games and most of the time they're new UE games or Ubisoft games

  • AWillowsDream FaerieArtist (@AWillowsDream) reported

    @UbisoftSupport Lol. This isn't helpful at all. The problem is with Ubisoft. It isn't my internet 🙄 If you could just tell me how to fix it that'd be great. Or allow it to work all the time. Thanks

  • Joseph05630559 Twp🅾️🎃 (@Joseph05630559) reported

    @VarsityGamingTV It’s probably not a great look when your stuff comes out and it says F Ubisoft on the border of the reveal video. If they were cool with leaks before they sure ain’t now. Ubisoft needs to protect R6’s reputation more than ever rn with their money issues is my guess.

  • bouncemansz Jøaø |-/ Sahlo Følina (@bouncemansz) reported

    minha internet cai no meio da partida e eu tomo um ban de 12 horas no r6🤡 @Ubisoft lets fix out this, my internet goes down in the middle of the ranked match, and I punished by 12 hours ban in Rainbow Six🤡

  • acelynsub acelyn💽 (@acelynsub) reported

    @Rainbow6Game fix your ******* game my friend just got banned for 2 hours because of connection error **** you ubisoft

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