Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Lanús, BA 1
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • chazlee222 JustARandomPerson (@chazlee222) reported

    @UbisoftSupport Im having this problem with farcry 6, whenever I logged on to ubisoft connect today It download the patch for the danny trejo mission and ever since The patch downloaded Whenever I load into farcry 6 it loads for about 10 seconds and then crashes with no prompts or anything.

  • DatBoii80941230 Dat Boii. (@DatBoii80941230) reported

    @UbisoftSupport Are you able to reset my game save? Yesterday I contacted you about the issue, but I thought reinstalling fixed the it. Apparently not. Ubisoft connect username: DatBoiyo Epic games username: Dat Boii. Thanks for the help! Hope you patch this soon! Have a good day

  • Toastybuttr Toastybuttr (@Toastybuttr) reported

    @Ubisoft can u guy make everyone have 100 hp again in siege there are so many issues with the hp change.

  • TommyFourEyes TommyFourEyes (@TommyFourEyes) reported

    @Justen25 @UbisoftSupport Nope! I've not had any response for a while now from Ubisoft, just hoping they fix it

  • KinkyCoupleUK2 Kinky Couple UK (@KinkyCoupleUK2) reported

    @RidersRepublic Have we managed to get around the Xbox crash/freeze issue yet? Happens every single time I log in. Can't get out of the riders village. I have been in contact with ubisoft support. Just wondered if anyone had found a workaround.👍

  • PhdClint Clint Parsons PhD 🏴‍☠️ (@PhdClint) reported

    Help! @Ubisoft I’m getting this error on Far Cry 6 each time I try to start the game and continue: snowshoe-3fa3981e. And it just ran the new update this evening. Please, dear Lord, tell me I don’t have to start over.

  • HuntPls PlsHuntMe (@HuntPls) reported

    I changed my email but I don’t get any notifications from ubisoft notifications when I try to verify my email can I just put my old email back on my account because the email I’m trying to verify the account on is not working @Ubisoft @UbisoftSupport

  • NostalgicOne86 The Nostalgic Gamer 🌐 (@NostalgicOne86) reported

    @ricard_1st @Ubisoft Bruh ghost recon has never been an online only game. This live service model is stupid.

  • Dave52289953 Dave (@Dave52289953) reported

    @Argos_Online hi I brought riders republic ps4 game and it has a glitch where you can’t get past the tutorial so game is unplayable I have contacted u is Ubisoft who are aware and are working on a fix that was a week ago can I return the game to u as it not working

  • TheMontyR6 ⚪️ Brayden ⚪️ (@TheMontyR6) reported

    @novvhere6 @thecoreross Ubisoft fixes problems? I thought they just create new ones :)

  • ChrisBard12 Chris Bard (@ChrisBard12) reported

    @Ubisoft @FarCrygame after installing this patch the game boots up to a black screen and that is it. Haven't had any issues before. Why are you guys retarded?

  • Mushu84 ✨Basement Pet✨ (@Mushu84) reported

    Holy hell. @Ubisoft It's really hard to get into #FarCry6 when I have a 22GB update every other day, which then results in a black screen when launching, which I have to wait for a fix to start playing again. You had things nearly perfect with #FarCry5 WTF happened?!

  • lol_justjoshin Joshua (@lol_justjoshin) reported

    @Ubisoft weapon wheel in farcry 6 is broken since the latest update

  • AgentofIX Doomer Reflex Ⓙ 🎮🖥️🍁 (@AgentofIX) reported

    @Ubisoft Please give me back my 15 € for Ubisoft+ Your service are all the time down.

  • Bluenajarala Bluenajarala (@Bluenajarala) reported

    Just saw the new r6s thorn trailer @Ubisoft ******* fix it we need a drunk mad irishman literally just disappointing make his gadget green btw

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