Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marlton, NJ 4
Paris, Île-de-France 3
Perth, WA 3
Homécourt, ACAL 2
Alcantarilla, Región de Murcia 2
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre-Val de Loire 1
Villefontaine, Auvergne-Rhône-Alpes 1
Cesena, Emilia-Romagna 1
Nantes, Pays de la Loire 1
Angers, Pays de la Loire 1
Troyes, ACAL 1
Brest, Bretagne 1
Neufchâtel-en-Bray, Normandie 1
Limoges, Nouvelle-Aquitaine 1
Köln, NRW 1
Tremblay-en-France, Île-de-France 1
Dinan, Bretagne 1
Buzançais, Centre-Val de Loire 1
Brugge, Flanders 1
Dubai, Dubai 1
Chatou, Île-de-France 1
Carpentras, Provence-Alpes-Côte d'Azur 1
Edinburgh, Scotland 1
Halifax, NS 1
Newark, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • yousurnayme ? (@yousurnayme) reported

    @UbisoftSupport it says “there is a problem with the authentication of this game” when I try to launch rainbow 6 seige on steam pc. The Ubisoft account i had logged into seige with I no longer have access to. I would like to use my new Ubisoft account on rainbow 6 siege on pc.

  • overseektiktok ℌ𝔢𝔞𝔱 𝔩𝔦𝔣𝔢𝔯 🌴 (@overseektiktok) reported

    @Ubisoft @UbisoftSupport I’ve had this issue where I can’t see yellow pings or yellow ping on my own game I’ve deleted the game done many things to try to resolve this issue but I have had this for a season and a half now can you guys help me fix it?

  • TheOzymandias33 TheOzymandias33 (@TheOzymandias33) reported

    @Kier1211 @UbisoftSupport Im tweeting to the ubisoft report team because they reply to people and can address the Issue. What does rank have to do with anything I said? Can people low ranks not play games? You’re a grown man in another mans business.

  • John91854869 John (@John91854869) reported

    @Rainbow6Game once again ubisoft fix your damn game. don’t need servers going down every other day. when you take the servers down and they are back up all the same bugs are still in the game so obviously u take the servers down for some dumb *** reason.

  • phatbastart Mewusi (@phatbastart) reported

    @Ubisoft r6 is your biggest game yet you can't manage to keep the servers up for 1 week. 7 years into the game yet so many problems remain

  • speakoutzin Truth (@speakoutzin) reported

    . @Ubisoft Why is your launcher not "Remembering me on my computer" and always logging me out. It makes booting up a game nightly annoying aF! Especially having to get my 2FA code from my email each time. FIX IT FFS!

  • overseektiktok ℌ𝔢𝔞𝔱 𝔩𝔦𝔣𝔢𝔯 🌴 (@overseektiktok) reported

    @UbisoftSupport @Ubisoft it has been a full season and a half and I can’t yellow ping or see yellow pings can you help resolve this issue?

  • vohtn chris (@vohtn) reported

    @UbisoftSupport Hey Ubisoft, right when the servers went down, my black ice iana seemed to go away, any chance you guys could fix this issue when the servers come back up?

  • gameesboys Gameesboy (@gameesboys) reported

    enough Ubisoft fix your r6 servers @UbisoftSupport

  • BadluckBringit BadluckBringit || VTuber|| Monster Hunter (@BadluckBringit) reported

    @Ghostbride33 @MemesDnd Except its very much a huge problem. To both content creators and players alike. One that, if we let slip by, will only continue to get worse. This is how companies like EA and Ubisoft are made.

  • Mackenz52403869 Mackenzie Kerr (@Mackenz52403869) reported

    @Rainbow6Game Ubisoft why are servers down

  • xhenn19 xhenn (@xhenn19) reported

    @UbisoftSupport are we gonna fix the ******* game Ubisoft?

  • UltrahTV Ultrah (@UltrahTV) reported

    Conspiracy theory: Ubisoft doesn’t actually care about the Siege server issues, as a matter of fact they’re probably in the process of downgrading to worse servers to cut costs

  • George__Mele Georgemele (@George__Mele) reported

    @Rainbow6Game servers down again come on @Ubisoft

  • venyniilo venyniilo (@venyniilo) reported

    How does @Ubisoft have so much problems all the time with their new Ubisoft Connect and Rainbow Six Siege. Trash company.

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