Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Colorado Springs, CO 2
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KanyeDefuse KanyeDefuse (@KanyeDefuse) reported

    @SK1F1_ @Ubisoft Its. Ot a server issue it’s low player numbers. South africa servers its normal to have to wait 10+ min for gold lobby games

  • Hamsterdie_ hamsterdie (@Hamsterdie_) reported

    @29pbox @SilverSpireZ @sonic_hedgehog AND? WHAT'S THE ******* PROBLEM ON USING 2 PLATFORMS TO PLAY A GAME,EA AND UBISOFT DO THE SAME AND NOBODY IS CRYING

  • KidAIfie Alfonze🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KidAIfie) reported

    @Ubisoft dishing out DDOS bans on ping ?

  • SkittlesXenon “my friends they watched me die” (@SkittlesXenon) reported

    @UbisoftSupport Ubisoft fix server me angy

  • ReaperEN Reaper_EN (@ReaperEN) reported

    .@Ubisoft In case you're wondering about that weird guy that has sent over 50 crash reports today, that would be me 🙃 But at the end of the day I got the footage I needed, which means that I can make a video that wouldnt exist otherwise, so its still a W in my books.

  • TheNorseman5 Karl Kristian (@TheNorseman5) reported

    @NVIDIAGFN Is there any problems with the EU North West servers? I’m constantly losing connection. This is where Ubisoft and Steam logins gets really annoying🙄 Very well Stadia it is then, at least there’s no server problems or bloody logins every time.

  • boogerprime Mateo Moreno (@boogerprime) reported

    @Rainbow6Game @Ubisoft Why don't you fix your ******* game instead

  • LunaGoreTV LunaGore👩‍👧‍👦 (@LunaGoreTV) reported

    I'm getting ever so close to just swallowing my pride and buying Ooblets on the EPiC store, but, I'm still holding out for the exclusive to end... I already don't use Origin, UPlay, or GoG and the issues with EPiC steered me away even more from their platform.

  • SK1F1_ Suhaim. (@SK1F1_) reported

    @KanyeDefuse @Ubisoft I play on UAE , PLAT 1 lobby. Other players are not facing this issue

  • Innnsanity Innnsanity (@Innnsanity) reported

    @FarCrygame @andrewlukenbach I look forward to this. However I hope the internal issues at Ubisoft are resolved before then. It would be hard to justify supporting any victims while giving them money for this game.

  • FaultFGC Fault (@FaultFGC) reported

    @moku_GYA I like it because they give me a ton of free games. The criticism that I agree with is that every game has it's own service its exclusive to and you end up with Steam, Epic, uplay, origin I had to download the Bethesda one to play the elder scrolls 1, from the 90s Too much stuff

  • Chris_FireFox Chris Firefox (@Chris_FireFox) reported

    @its_menieb @Ubisoft For a company that dont offer refunds for their broken games after having been given time to fix it (and it is still broken as ****) as the user "accessed the software" im not surprised really. CDPR treated people better after cyberpunk than ubifail ever did

  • 1meen1 Wolvermeen (@1meen1) reported

    @Sneakysquidi @Christofer @GoogleStadia Big issue. Or cross progression. Sadly only The Division 2 has cross saves on Ubisoft's list.

  • DeadSightOne DeadSightOne (@DeadSightOne) reported

    @UbisoftConnect @Ubisoft_UK @Ubisoft unable to sign in due to A ubisoft service is currently unavailable. Please try again later.

  • SK1F1_ Suhaim. (@SK1F1_) reported

    I have been queuing since morning (5-6hours) and have only played to ranked matches on UAE. @Ubisoft fix ur god damn server

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