Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maracaibo, Zulia | 1 |
| Soacha, Cundinamarca | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Brasília, DF | 1 |
| Ávila, Castille and León | 1 |
| Fort Plain, NY | 1 |
| Greater Noida, UP | 1 |
| Chaingy, Centre | 2 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Campinas, SP | 1 |
| Toulouse, Occitanie | 2 |
| Noisy-le-Grand, Île-de-France | 1 |
| Colomiers, Occitanie | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Bad Endorf, Bavaria | 1 |
| Molalla, OR | 1 |
| Realengo, RJ | 1 |
| Paris, Île-de-France | 13 |
| Munich, Bavaria | 1 |
| Warsaw, Mazovia | 1 |
| Lincoln, England | 1 |
| North Port, FL | 1 |
| Madrid, Madrid | 2 |
| Tübingen, Baden-Württemberg | 1 |
| Alençon, Normandy | 1 |
| Montigny-lès-Metz, ACAL | 1 |
| Argyle, TX | 1 |
| Sterling, MA | 1 |
| Runcorn, England | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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CL Montesquieu (@montesquieu_cl) reported@GiveMeBanHammer In contrast, Microsoft and Ubisoft got bodied for this very same anti-consumer practice. And rightfully so. A corpos alleged 'refund problem' can never become my ownership problem. That's when i take my money elsewhere.
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NocturnusAnime 🍙🥥🧁 📛🔌🐰 🍕✨ (@NocturnusAnime) reported@WiseSwordFish46 @Leaflit @powdury That kind of goes both ways though. Studios are so bloated nowadays, thousand+ person studios like those within Ubisoft and Activision crap out bad products like Assassin’s Creed Shadows and Diablo 4 that are more broken than their predecessor who only had 30-50 people dev teams regularly. Black Ops 7 had a very large dev team AND used AI and it still sucked because their AI usage with the definition of lazy. It would not of mattered if an actual person drew the AI Ghibli meme they put in the game, it still would’ve been lazy and terrible.
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Snow (@the_coolguy78) reported@Ubisoft fix your ******* servers
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PoLy. (@TheRealDarkSole) reported@UbisoftSupport @Steam This is a problem Ubisoft created. Not Steams fault.
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Prince Thunderflare 👑⚡ (@PrinceThunder59) reported@DelusionPosting Yasuke wasn't the issue. He was the shield Ubisoft used so brainless twits would defend their slop.
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D. (@MysterD) reported@brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.
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VGFightschoolYT (@vgfytschool) reported@NirvanaSparkle @itzTizzleYT Its usually game dependent. Crazy as it sounds, Ubisoft games have a ton of accessibility features on PC. Problem is their drm and account system.
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CrazyMonkey27 (@CrazyMonkey2717) reported@TheDivisionGame I’m very disappointed. Ubisoft Support manually added the Esprit Corps Outfit to the wrong account even though the referral was completed correctly. I had the same sync issue before Case: 26013088
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SaptarajBorthakur (@Saptaraj1998) reported@Ubisoft @TheDivisionGame Stop the bad updates.. We've had 3+ in this event, people loved infinite Ronin bugs for keys in to give them in donation, but you fixed it & killed the fun. Fix hackers in EVERY DZ/raid game..Ditch EZ anti-cheat for something better... Pls.. #TheDivision
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jurídico lilith (@arthur_url1986) reported@uppindowners_ @ItsLazBoi fr, AC's biggest issue is how split its fanbase is (specially after the RPGs). Imo its why the quality and features are so inconsistent with every game, because every Ubisoft division working on them is trying to please a different side of the fanbase with each title
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𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported@villixe2 @Ubisoft Rohankar repack is available on Internet archive. Running in windows 8 compatibility mode worked for me to fix menu bugs and glitches and the game is quite smooth. It's just a shame non PC players can't get the og
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Drax Solutions (@Drax_Solution) reported@Souls_Black09 @UbisoftSupport Hello send a dm 📥 I help you fix your Ubisoft account
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Colter Dowdy (@ColterDowd93036) reported@Ubisoft Genuinely what ******** is wrong with your servers/company. I try to log in and need to change my password and when i try to change my password you say servers aren't working. I've been trying this for months. you're the worst company i've ever seen. fix your servers.
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hnreya (@hnreya) reported@cormecou @Neo_Berserker @Midvsmi it's because they don't fix the issues new hardware brings, they can't even bother changing ac1 to route the ips to the new ubisoft ones so the game doesn't stutter and freeze trying to reach servers that doesn't exist anymore.
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Misaka (@misaka_railgun3) reported@OutKse @optmistichuman @Ubisoft Idk how to say this but the real issue with the hidden blade combat is that the original had it but the remake doesn't. That's literally it. It's not "a faithful remake" like Ubisoft claims. That's why ppl are upset. If the original didn't have it ppl won't care like with Unity.
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