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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Limoux, Occitanie 1
San Luis, SL 1
Guadalajara, JAL 1
Abbeville, Hauts-de-France 1
Noisy-le-Grand, Île-de-France 1
Toronto, ON 1
Madrid, Madrid 1
Barranqueras, CC 1
Acapulco de Juárez, GRO 1
Kowloon, Kowloon City 1
Longueuil, QC 1
Neuruppin, Brandenburg 1
Hannut, Wallonia 1
Heldenberg, Lower Austria 1
Paris, Île-de-France 3
Sitten, VS 1
Creil, Hauts-de-France 1
Dieppe, Normandy 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • aecFanart18
    luna256 (@aecFanart18) reported

    @specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan

  • Virolykana
    joackim lauridsen (@Virolykana) reported

    @Ubisoft most broken patch in division history, adds that teleport in from nowhere invisable and oneshot you, sound not working at al, builds suddenly doing 100 damage caracters getting deleted from buying cashshop items... how the F do you mess up this bad

  • nugnug101
    nug (𒈬)⚔️ (@nugnug101) reported

    Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

  • MaroModo
    Rather have hope then none at all (@MaroModo) reported

    Insane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.

  • ProtheanTexan
    TheSkepticalProthean (@ProtheanTexan) reported

    Massive is doing the best they can with this game despite all the shapeshifter nonsense that Ubisoft is doing. Yet, these gamertards who are complaining on this thread do not understand the time that it takes to fix said problems. Instead of waiting patiently, they rather ***** and moan on how it’s the Dev team fault and not their computer system messing up when it overheats that day.

  • Silverizor
    Silverizer (@Silverizor) reported

    @petarprokiller1 it was a hacker that got into the code and made a fake update, according to the ubisoft support team. and because of that they made another small update to fix it all afterwards but the damage was already done

  • HoundyManJones
    Rin (@HoundyManJones) reported

    @b0ysbrokenheart Ubisoft, at least in AC, always had some form of clean HUD, while yes there's moments where there's too much on screen, the same could be said for a good variety of other games. Ubisoft's biggest problem is writing and overall lazy game design, imho.

  • coubdolf
    coubdolf (@coubdolf) reported

    @SaltyreArt I read somewhere that the deal with Ubisoft was actually struck back in 2017 because of the Snowdrop engine, but it’s practically useless... the game isn't properly optimized, and it’s completely unclear when Ubisoft will ever fix that.

  • rauffatalizada
    Rauf Fatalizada (@rauffatalizada) reported

    @Ubisoft @AccessTheAnimus @Ubisoft I cannot play AC Origins which I purchased legally on Steam because of your stupid launcher and account verification system. Why there is online requirement for the offline and story mode game? I wasted more time to reset password and login more that the actual game.

  • ReaperwolfG
    ReaperWolf_Gaming (@ReaperwolfG) reported

    Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

  • iCheckVibes
    iCheckVibes (Gaming Unc) (@iCheckVibes) reported

    @Stallion83 That is a Publisher (Ubisoft) caused problem. This isn't a Playstation or XBOX problem. Publishers should be forced to offer a Offline version (even if the game is online-only). Stop Killing games is fighting for something like this. If they did, you'd enjoy The Crew 1 today.

  • imvurtue
    vurtue (@imvurtue) reported

    is ubisoft making the last 2 seasons ranked charms a bug theme a homage to the VC bug they cant manage to fix after 10 years?

  • 8ptCross1099
    cait (@8ptCross1099) reported

    Nothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2

  • jh0rge_
    jh0rge (@jh0rge_) reported

    @justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)

  • Vexxiiii
    Big Raga (@Vexxiiii) reported

    @Ubisoft @UbisoftSupport siege issue been in a blue screen lobby for two hours now people won’t leave the game so that it can cancel please help ign twitch.ragabig

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