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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Meyenheim, ACAL 1
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Det4ctive_
    Detective (@Det4ctive_) reported

    @RogueCreate @DennisRiha Impossible to fix that cus we all know the hype situation of gta 6, everybody is aware of this game, I'd blame the consumer if the product was awful like ubisoft stuff, kinda harsh to hate on consumer just bc they loved the previous 2 games and corpos took advantage of it.

  • CASHFLOWYORKIE
    CASHFLOWYORKIE (@CASHFLOWYORKIE) reported

    so @Ubisoft i just got kicked out of my ranked game for "bad service version" i restarted my game bc i couldnt reconnect, still couldnt. i restarted my pc, still couldnt reconnect. after the match was finished i got suspended for 10 minutes. fix the game twin.

  • Matty_Cs_World
    Evil-MC 🦖 (@Matty_Cs_World) reported

    @GetFitWithJared @Colteastwood Ubisoft games are on offer so cheap is not worth having in the service. Hold no value to anyone.

  • VelcroShoeLaces
    Velcro (@VelcroShoeLaces) reported

    @Megaflare08 @JessieStarTF Nobody seems to have an issue with basically every other major online account service that does it. Xbox does it. Nintendo does it. Google does it. Samsung does it. Ubisoft does it. EA does it. It's a cyber security decision. Sony doing it is to comply with EU law. Blame them.

  • Dark_Olivion
    Ivan Avenido (@Dark_Olivion) reported

    @UbisoftSupport Can someone help me? I just logged in on Ubisoft connect and activate my 2-step verification security then it logged me out then I can't login anymore the error says "You're blocked from logging in due to repeated failed attempts. Please come back later."

  • RawfieFoxxo
    Rawfie (@RawfieFoxxo) reported

    @Sinnski @Ubisoft its stupid but honestly ranked has been ****** this season and like 2 seasons ago too and cheaters litrally overflooded because well you know free to play and dumb anti cheat that gets broken 1 hour after QB anti cheat update

  • IntoprR6
    Damienッ (@IntoprR6) reported

    @SpoitR6 The issue is they NEED TO rebuild the game on a different engine, then the anti cheat would be up to date. Even tho Ubisoft HAS the money to do this they won’t. Somehow they think it’s a good idea to let their biggest tittle die due to cheater.

  • Al_Kamil_Blog
    محمد مهدي (@Al_Kamil_Blog) reported

    @UbisoftSupport Hi , my ubisoft account is blocked due to repeated attempts to sign in, because i forget my password, trying what i remember, finally i change my password but the account is still blocked , i send a form in support page but after month of that is still blocked

  • Greg_Fuhhels
    Greg Fuhhels (@Greg_Fuhhels) reported

    @TruckLover1967 Bro Ubisoft connect is broken still the invites just disappear can u spam me

  • FlamingApes
    FlamingApes (@FlamingApes) reported

    @divisiongameHQ Trash, this game is a failure and so is ubisoft. move on or fix these games before they end up like delta force, sold out and dogshit

  • WojciechBrejnia
    Wojciech (@WojciechBrejnia) reported

    @Stevy_Kai @Pirat_Nation Wrong. It's not a monopoly — it's just that good. Every major competitor (Epic, GOG, Ubisoft, etc.) has tried and failed because Steam actually delivers a superior platform, better sales, and unmatched features. Calling users a 'braindead cult' because they prefer the best service is peak cope and salty nonsense lol.

  • ImJustaKazual
    JustaKazual (@ImJustaKazual) reported

    @_Aaronify Every time I try installing Ubisoft connect, it’ll let me log in but then it’s just a blank page. Is there any fix for this?

  • todalytemlpr
    HOMESTUCK CUPCAKES!!!! (templr) (@todalytemlpr) reported

    MY NAME IS UBISOFT CONNECT AND IM A FAT LARDHEAD WHO MAKES YOU SIGN IN EVERY TIME YOU WANT TO PLAY FARCRY 3

  • lkTim_
    ٰ (@lkTim_) reported

    15 games 10 calypso casino. @Ubisoft fix this retarted ****. Worst map pool ever btw

  • SpIinterCaI
    Cal 🏆 (@SpIinterCaI) reported

    @good6guy This is an industry-wide problem, especially with AAA's but Ubisoft is always at the scene of the crime.

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