Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sitten, VS | 1 |
| Creil, Hauts-de-France | 1 |
| Dieppe, Normandy | 2 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Ciudad Jardín, MEX | 1 |
| Montréal, QC | 1 |
| Haguenau, ACAL | 1 |
| Val-d'Or, QC | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Les Abymes, Guadeloupe | 1 |
| Rio de Janeiro, RJ | 1 |
| Bompas, Occitanie | 1 |
| Lanús, BA | 1 |
| Montaigu, Pays de la Loire | 1 |
| Hortolândia, SP | 1 |
| Fairfield, CT | 1 |
| Milan, Lombardy | 1 |
| Teresina, PI | 1 |
| Mejorada del Campo, Madrid | 1 |
| Rennes, Brittany | 1 |
| Champigny-sur-Marne, Île-de-France | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Santa Cruz do Sul, RS | 1 |
| São Gonçalo, RJ | 1 |
| Isola Maggiore, Umbria | 1 |
| Lomé, Maritime | 1 |
| Aïn Kercha, Oum el Bouaghi | 1 |
| Tizayuca, HID | 1 |
| Paris, Île-de-France | 5 |
| São Paulo, SP | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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LeeHubbz (@LeeHubbz) reported@GengarSH @prokopkor Exactly this.. GTA is likely to be a generation defining game. For that, it's worth $100. The only problem is, next up, we will have EA and Ubisoft thinking we're happy to pay $100 for whatever yearly dribble they push out.
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Shiny🦋 (@Shiiny77) reportedUbisoft just announce their new game. Rainbow Six Tactics, coming in 2027 But here's the problem that i have with it, and i don't wanna sound like an ******* to the devs cause i know they put a minimum of effort on this. Ubisoft looks like that they are genuinely lost with how to exploit the R6 IP, they are just pouring money making random things hoping that the players will like it 'because its Rainbow Universe". All we want as gamers is the improved engine for Siege not some random mobile like game. I can tell you this will die in a year or even less.
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Dark Protagonist 🎮 (@ShanTofique) reported@GhostRecon Game is crashing at launch when starting game from Ubisoft store on PC, plz fix that. It wasn't crashing when the new DLC update released, but after the new patch, it's crashing all the time
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Dylan (@Dyrockclimb) reported@Ubisoft Fps** fps glitch so annoying have to leave the game for 3rds at a time and or catch a ban just to fix#idkwhyistillay @Ubisoft @Rainbow6Game
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CLAD (@CLADverse34) reported@paddysaidingbar That's a pretty big assumption. ShiftUp going public doesn't automatically mean the company is going to adopt ESG or DEI policies, and it certainly doesn't explain why this particular person was hired. He was hired for his 20+ years of experience in global games communications, including his work with PlayStation, Ubisoft and THQ. That's directly relevant to the position of Head of Global Communications. There's also a fundamental problem with the idea that ShiftUp would suddenly hire someone specifically to push DEI into its games: DEI-driven changes would run directly against much of the creative identity and design philosophy ShiftUp has built its success around. NIKKE and Stellar Blade are very deliberately built around their own visual identity, character designs and approach to fanservice. Why would ShiftUp deliberately undermine one of the things that distinguishes its products in the market? And being a publicly traded company doesn't mean investors suddenly dictate the creative direction of its games. Investors have financial interests in the company's performance. That doesn't give them unilateral control over character designs, art direction or narrative. So no, I don't find this surprising because I see no established chain of events here. There's a new employee with relevant communications experience. Everything beyond that, “he was hired for DEI,” “investors will demand DEI,” or “ShiftUp will change its creative identity”, is being assumed rather than demonstrated.
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DerUntergangGang (@UntergangGang) reported@Majewra **** having to login to third party game services. I shouldn’t have to login to Uplay to play The Settlers or Rockstar Game Launcher to play GTA IV.
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Erik Wedin (@Aktivarum) reported@GhostRecon Update: It seems they DID fix it... Its a 25 GB large update which I think Ubisoft dropped yesterday. I am able to play Wildlands now on my Intel Core Ultra 7
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YellowJacketKaraguchi🔜CEO (@MateoKaraguchi) reportedIt’s happened with Microsoft, Sony, Ubisoft, Riot. The problem is that dev cycles are taking longer for playtime/feature bloat & only want you to ONLY play their game. To quote a fav creator: “I want shorter games with worse graphics, with employees paid more to work less.”
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Dadgamer020 (@dadgamer020) reported@Favwontmiss HOT TAKE: When buy I a game on PC I should be able to boot it up with 1 double click of the desktop icon (app). I should NOT have to also login to the publisher's app, EA, Ubisoft, Paradox....
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Patrick PJ Realmuto $BUBBLE 🫧🫧🫧🫧🫧 (@JammedDoor) reported@Rainbow6Game Fix the ******* game. Change the rating to PG13. No blood, no limbs. If I remember they cursed Ubisoft... Soft *** **** apparently.
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DOES IT HAVE OFFLINE BOTS? (@offlinebots) reported@Ubisoft Ghost Recon Breakpoint will die when you close the servers down... Ya know cos online only DRM
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pogbum (@pogbum4040) reported@TheHiddenOneAC but like honestly how come professional writters dont see it but normal everyday people do? like everyone who plays ubisoft games easily see the writting problem
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Dhaval Solanki (@dhavuhikari) reportedGuys I’m really stuck with Assassin’s Creed II on Steam 😩 I bought and played it a long time ago. At that time I logged in with my Google account. I only have around 2.5 hours of playtime, and that Google account is completely gone now. Whenever I try to launch the game, Ubisoft Connect shows this error: “Game activated on a different account This Steam user ID activated this game on a different Ubisoft account: 4*********@g****.c***” I’ve already submitted the Ubisoft account recovery form, but honestly this feels unfair. The game is clearly in my Steam library. I paid for it. Why should I be locked out just because the old email I used years ago is no longer available? Has anyone successfully recovered an old Ubisoft account that was linked to a Google login they lost? Any tips that actually worked? Steam username: 42dontpanicx Any help would mean a lot 🙏 #AssassinsCreedII #UbisoftConnect #UbisoftSupport @UbisoftSupport
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Mars (@Marsormr_) reported@itsbesttohopoff EA Nintendo Ubisoft Sony Microsoft Rockstar is only the latest shitheel. I could go on and on. Quit being a disingenuous ****** by pretending not to understand the issue.
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Jacob Marsh (@JohnMar39804972) reported@TheGameVerse They ruined wildlands. I uzed to play all thr time. But the new update tuin it. Now if you go to any menu all characters head gear changes to a mono nv. Its unplayable. Change clothes you have to fix all 4 members head gear. You cant even play it. Ubisoft today will ruin it.
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