Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Colorado Springs, CO | 2 |
| Domèvre-sur-Durbion, ACAL | 1 |
| Aracaju, SE | 1 |
| The Colony, TX | 1 |
| Manthelan, Centre-Val de Loire | 1 |
| Taubaté, SP | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Berlin, Land Berlin | 1 |
| Franco da Rocha, SP | 1 |
| Lages, SC | 1 |
| Weymouth, England | 1 |
| Vitória, ES | 1 |
| Passo Fundo, RS | 1 |
| Ponta Grossa, PR | 1 |
| Campina Grande, PB | 1 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Rafael de Jesus
(@rafdesus) reported
@Rainbow6Game @UbisoftSupport @Ubisoft I got ddosed in a ranked game and got an abandon penalty for 30 mins. Fix your game.
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Erik A.
(@Sterling_Facade) reported
@UbisoftSupport The issue seems to happen whenever there is a loss of connection to Ubisoft servers, even if it's only for a second
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ross
(@soaroz) reported
@wayneradiotv dude that game is so ******* terribly made. i've tried so many times to get it to work through their stupid uplay service but it doesn't work 80% of the time the worst is my friend's copy of the game said he just doesn't own it. even tho he literally bought it on steam lmao
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Martyn Littlewood
(@InTheLittleWood) reported
@Lucas7yoshi @EpicNewsroom @TownofCary I don't know the dimensions but I remember thinking the Ubisoft Montreal offices were pretty bloody huge. It was so huge infact, that they had a literal Starbucks inside! With the size Epic is they'll have no problems filling out a space like this
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Cadyn Zursturensatz
(@CadynZ) reported
@UbisoftSupport You guys need to pay your backend developers more for Ubisoft Connect. It looks beautiful, but it never works when I need it to. Friends take too long to get added and right now I can't even buy r6 credits. Please fix your platform, or switch to steam.
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MaybeSuperNot
(@MaybeNo70340816) reported
@hakhai_ @StefanMaad @Ubisoft Telling a Ubi studio to work on/fix a different studio's game doesn't make any sense
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john gatti
(@johngatti2) reported
@Ubisoft Valhalla, so many problems with this game..I cant finish because of a bug in the main story...bad
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oozie
(@Gregmil51370074) reported
@Ubisoft fix siege , dosing shouldn't be a thing. woulda got over 100 elo for beating 2 champs.
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Megan🐉🥀✨
(@skellybellie) reported
@Ubisoft please fix this😭😭
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(He/Them) The Fear_Ranger 🍎
(@FearRanjer) reported
Hey @Ubisoft maybe don't force me to connect to your horrible online service if I want to access DLC content that I own and have installed onto my PS4?
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realihsan
(@realihsan02) reported
@UbisoftSupport So i closed my old ubisoft account around 6 months ago because of security problem, but apparently that account was linked to my steam account that i still use to this day, so does that mean this steam account cant play any ubisoft games anymore?
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Lin Zhao
(@ichigo_dance) reported
@Austen more worse is using a switch control to login Nintendo and Ubisoft account!
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Kris
(@MrKris1981) reported
And yet I still hear nothing about Ubisoft allowing another broken game out the door #AssassinsCreedValhalla @Ubisoft
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Foxy
(@KitsuneNoNatsu) reported
@frog_in_tights @mallory_yu There's problems on both sides! Either it's too short Or too long Same for passwords My regular password is like 16 characters long And Ubisoft or whatever only allows 15 It's so annoying
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mike "mypillow" pillow
(@FaxelOMEGA) reported
@IexistentiaI i only watched hasan play it who didn't have any big issues and really enjoyed it. also i played it myself. it's pretty much what i expected (a better Ubisoft open world game with some fallout-like elements) and that's basically true.
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