Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Discountr6s Discount🇺🇦 (@Discountr6s) reported

    actually one of ur dumbest glitches @Ubisoft constant 200 ping while my internet isnt an issue for people in the spain/portugal region cba, had it during a full league game could barely play properly gg

  • Arcangel4111 Arcangel411 (@Arcangel4111) reported

    Can Ubisoft just fix wildlands already instead of telling people to play another game I got the game to play with a friend and haven’t even played it with them once 💀 @Ubisoft

  • Bzduras Zbyszek Be (@Bzduras) reported

    @John200120 @assassinscreed @Ubisoft Same here. Solution was posted in their Player Support forums, but they claim that "issue is investigated, but nothing new to report atm." FOR OVER TWO YEARS NOW, this is straight up scamming people.

  • MiguelT52443752 Miguel Teran ☮️ (@MiguelT52443752) reported

    Only recently has @Ubisoft implemented phone number checking to keep hackers out of ranked. But there are obviously ways around that problem pretty easily. But this has one big consequence, hackers banned from ranked go to casual.

  • 27_T_Voight brknwrld (@27_T_Voight) reported

    @UbisoftSupport Are y’all working on the Ribera-40006 Error for the Ubisoft Servers. Been trying to play forever now!

  • DamitMC XboxGaming (@DamitMC) reported

    Dear @UbisoftSupport @Ubisoft @ubisingapore THE PAGE YOU SENT ME WANT WORK FOR THE 10 TIME THAT IS THE ISSUE WHERE YOU GO AT BOTTOM OF PAGE TO AGREE ON NDA IT WANT OPEN THAT IS THE ISSUE BEEN THAT WAY FROM 10AM YESTERDAY AND STILL IS PLEASE FIX IT IS THIS FOR PC OR XBOX

  • Mazeballio scott warre (@Mazeballio) reported

    @UbisoftSupport why put a game on gamepass if we can't enjoy it with friends, fix your game ubisoft.

  • KapkanTraps_ Kapkan (@KapkanTraps_) reported

    @UbisoftSupport Yes I’ve done this before. Definitely a Ubisoft Sever issue. Even players on the other team are get booted, and then have to join back. “Rainbow Six Connection Error” or something like that

  • CrashNBurned1 CrashNBurned1 (@CrashNBurned1) reported

    @UbisoftSupport 3 days since this post was made by Ubisoft and the game is still broken. Are we surprised?

  • KonietzkyStrain KonietzkyStrain (@KonietzkyStrain) reported from Daytona Beach, Florida

    @pcgamer Just helps me fully cutout more Devs and save cash for worthwhile folks. Activision/Blizzard dead to me... Ubisoft is coming next apparently, since they said they're going all-in in Mobile and Live-Service games.

  • Nolovetada BigKeem (@Nolovetada) reported

    @Ubisoft what’s up with the connection issue??? It’s been a problem for multiple days now with no response as to why there’s even a problem anyway. The community deserves answers. It is our money you guys have at the end of the day.

  • xAnoki Anoki (@xAnoki) reported

    @xboxuk @Int_Night Ya'll should really get on Ubisoft atm. Ghost Recon Wildlands just launched into GP but the online services for the game seems to be completely broken atm. Seems to be going since GP launch. Or if you look at the forums issues with online have been rampant since January.

  • Skoltare Skoltare. (@Skoltare) reported

    .. being happy about that response - although i have my own problems with it. But the more controversies like this are happening, the more i just wish to get Nadeo to return to it's roots or just stop everything altogether. Maybe it's also the influence from Ubisoft, idk.

  • Danny19950 Danny (@Danny19950) reported

    @UbisoftSupport @Ubisoft So you actually going to fix anything with Ghost Recon wildlands Servers ? or do you just not care? Came has been down now for like 4 days with no update.

  • Five0one_yt Five0one (@Five0one_yt) reported

    Fix your servers Ubisoft

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