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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 7
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • cptrenko
    Javier Parrao @ (@cptrenko) reported

    @GameOverThirty You know what's funny? EA Play Pro and Ubisoft+ have offered day-one releases for years, and somehow they never became the villains that were "destroying the industry." Game Pass does it, and suddenly it's the root cause of every commercial failure in gaming. Maybe the issue isn't the business model. Maybe it's that people don't really understand how subscription businesses work.

  • SinfulplayZ
    👹Sinfulplayz❤️ (@SinfulplayZ) reported

    @TheDivisionGame @Ubisoft on the mission in warlords of new York Parnell won't spawn in for the boss fight it's glitched and I don't know how to fix it

  • WSGT_Feed
    Who Screwed Gamers Today (@WSGT_Feed) reported

    @Dexerto The problem isn’t just digital games are bad. The problem is you have to have pro-customer policies to go full digital. For example Ubisoft at least has refunds after playing a game for no more than 2 hours. PlayStation refunds are voided the second you download a game.

  • Gabbygomezfan
    Jonah (@Gabbygomezfan) reported

    @testeage2021 Even after this first one, came out, Ubisoft ended making a sequel, but the problem is, the sequel is a party game, rather than having a another story mode, since the first one, and what do you expect, the Rabbids took over Rayman as a mascot for Ubisoft.

  • verdolaga_8916
    Juan Jose 🇳🇬 (@verdolaga_8916) reported

    @Ubisoft Fix the servers! when i play R6 on pc the game leave me of the match, its so frustrating!

  • ChristianMurp04
    Christian Murphy (@ChristianMurp04) reported

    FOR THE LOVE OF GOD UBISOFT FIX CHEATING ON CONSOLE

  • _Lando7763
    Lando, the Chef (@_Lando7763) reported

    If I'm still playing your "narrative-driven adventure," we're approaching 80 hours, but you haven't given me a new gameplay mechanic or anything new since hour 6, and I'm just hitting checkpoints across a world map, we've got a real issue. The oversaturation of "Open-world" titles from the likes of UbiSoft and Bethesda were just as detrimental to the gaming industry as Free-To-Play cash grabs and Hero Shooters.

  • StupidPumpTard
    Andi's dumb pet (@StupidPumpTard) reported

    @Krekkov Yeah it sucks but I'm honestly just glad we even got a year 10, was so goddamn sure that with how Ubisoft is going they'd just can the game after year 9 At least they're prolly gonna fix it quick since we just got a 2h maintenance

  • EndymionYT
    Endymion (@EndymionYT) reported

    PLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history

  • ismailfarooq5
    Ismail Farooq (@ismailfarooq5) reported

    @SpoitUpdates @Ubisoft @Rainbow6Game But u have a mask, so what's the issue?

  • Silva_costa_07
    . (@Silva_costa_07) reported

    @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

  • TheXboxLove
    The Xbox Love (@TheXboxLove) reported

    @TheRealZephryss Positives: combat and sailing still hold up insanely well, world feels alive. Negatives: still no day one on GAME PASS for these AC remasters, Ubisoft needs to fix that before anything else.

  • ShinMekaku1
    ShinMekaku (@ShinMekaku1) reported

    @GermanStrands Ubisoft has such a good engine for graphics, only problem i have with them is the gameplay kinda feels the same for most of their games, but credit where its due, this looks gorgeous

  • CABOOSE27xx
    Caboose27x (@CABOOSE27xx) reported

    The founder of Ubisoft was killed in a plane crash wtf

  • EndymionYT
    Endymion (@EndymionYT) reported

    Also to elaborate more on problems, the “new” content mostly is far inferior to what originally existed in Black Flag proper. Kind of shows how modern writing pales in comparison to what Ubisoft was capable of in 2013. It’s a mixed bag, but I can’t lie piloting a pirate ship shooting down other ships is still fun. And the setting is just awesome, yeah they need a sequel. But idk if they’ll be able to match the writing given what they added her

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