Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Zürich, ZH 1
Metz, ACAL 1
Trichūr, KL 1
Samsun, Samsun 1
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaypher_ Uncle Jaypher (@Jaypher_) reported

    How the hell does Ubisoft and R6 Siege always have so many LAN issues

  • ChungusGrungus Grungle in the Chungle (@ChungusGrungus) reported

    Siege has a lot of problems (cough Ubisoft) but the character designs are always really cool and thoughtful

  • v1truvian69 Felix (@v1truvian69) reported

    @INTERRO @akittell96 I’m not against trans representation. But it’s the fact that if this is an important issue the dev team believes in, why was it not done I. Year one? It’s very transparent. I wouldn’t expect someone who is on Ubisoft’s payroll to disagree.

  • zuruhjnr WINNER🎊❤️ (@zuruhjnr) reported

    @kartykx @Ubisoft I had the same issue ..I never taught of getting my account back …massive appreciation to @GageDavis3 on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • ElirazOri Ori Eliraz (@ElirazOri) reported

    @Ubisoft we dont want new op we want the game fix we want to play without cheater in everysingle game.@Rainbow6Game

  • SkoobIsSwag Skoob🐉 (@SkoobIsSwag) reported

    Its year 10 of siege, new Spanish operator "Inútil" has to be nerfed. Every op has been nerfed down to hitting eachother with sticks and throwing rocks to balance the game. New op loses her rocks because the 5 damage per throw seemed to broken to ubisoft.

  • wanner316 wayne peers (@wanner316) reported

    Right @Ubisoft_UK @UbisoftSupport @Ubisoft are any of you going to help me out I can't play siege on Paris due to the error save keep happening I want it sorting out because I have just tried again on my ps5 and it's still the same and I am getting really angry.

  • Nyptrox Nyptrox (@Nyptrox) reported

    Every game has it own trouble with the developers like R6 has with Ubisoft, but like I dont see riot games being like that for now at least

  • de6u99er Alexander Malic 🧷🏳️‍🌈🗽 (@de6u99er) reported

    @Ubisoft AC Valhalla has issues with Rest Mode on PS5. 1. PS5 does not go into rest mode 2. Have to press the power button 2x to turn the console back on 3. Then storage repair starts, and I have to start the game. Smtumes the local save is corrupt. WTF!!!

  • Y0URL0CALKITTY Your local kitty cat 😊 (@Y0URL0CALKITTY) reported

    @sjhasler @Ubisoft @Rainbow6Game Then do it to another country. I'm trans myself and I know that Croatia is a strictly catholic country. So what's the problem there?

  • q_toots Q Toots (The one with the check mark) (@q_toots) reported

    I’d like to note that Ubisoft should probably fix the online leaderboard.

  • wojtek26769133 wojtek (@wojtek26769133) reported

    @UbisoftSupport Hi there. I'm having problems changing my e-mail in my Ubisoft account as I don't have access to my old e-mail is there any way you guys can help me?

  • wanner316 wayne peers (@wanner316) reported

    @UbisoftSupport @Ubisoft_UK @Ubisoft I have been trying to play assassins creed valhalla and I can't play siege on Paris because of the save error keep showing up everytime it saves and its stopping my enjoyment of it. #AssassinsCreedGlitches #Fixing #PS4

  • Ben_C123 Ben C (@Ben_C123) reported

    @ArchInstinct @andrea_k85 @Toadsanime ...As opposed to the money from Activision which is seemingly going nowhere to actually sort out this entire issue. It's essentially turning into another Ubisoft "sweep it under the rug" scenario

  • SummedR6 Summed (@SummedR6) reported

    Every large game is having a cheater issue, it’s not just a siege issue, it’s a pc gaming issue, I wish we had a kernel level anti cheat but honestly don’t think we will see advancement in the anti cheat sector from Ubisoft.

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