Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Brussels, Brussels Capital | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 8 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 2 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 1 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 1 |
| Elche, Valencia | 1 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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SurgicalAxe (@SurgicalAx3) reported@Shiiny77 @TitaniumRolo except we have examples of games that have their cheater problem way more under control than in siege. i dont know if ubisoft hates siege because it's an evil bad shooting game... WITH GUNS!! or if they're just that lazy, but this is malicious negligence.
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nick (@nickomode) reported@UnfeelinMonster @TitaniumRolo TCSG is a huge issue on console, especially since Ubisoft has no idea how to actually detect Cronus players
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Karlie Chirk (@wearekarliechir) reported@TheHiddenOneAC @justabreadtoast By far the biggest issue with Ubisoft combat I’ve had for like years now has been the lack of animations for combat. It’s always recycled animations, like 4-5 animations for every ******* thing it’s ridiculous
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Very Annoyed (@AnonSyri) reported@BenPhillip44103 That, however, is a consumer’s issue. Developers don’t give a damn about the player owns their games, and Steam is generally the best platform for them. Only the most predatory of large corporations like EA, Ubisoft and Activision-Blizzard opted to create their own storefronts—
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Pochettino (@jugg_pochettino) reported@theGritter1 @JohnnyGaming9 The Crew was an ONLINE only game where servers were shut by Ubisoft, no licensing issues, try again
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Ali Hussien (@AliHAlHilo) reported@UbisoftSupport I can't log in to any Ubisoft service I'm know my email and password It always says error try again later Or ot says "You're blocked from logging in due to repeated failed attempts. Please come back later". From one try My friend has the same issue We live in Iraq
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EeeVeeGee (@EeevisGeevis) reported@LeoKRogue I swear Ubisoft is the king of introducing problems that were solved all the way back in 2007. The High/Low profile system was genius and they never should have abandoned it.
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•Ophelia•Lighthart• (@theogappleboy) reported@Rainbow6Game Voice chat is still bugged mine does *not* work at all @Ubisoft please fix this
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Obtuse Gnome (@OctaviusGilmour) reported@ChristinaTasty The Crew is an example of this. It was released on physical disc and is bricked after Ubisoft shut down all the servers. DRM and connecting to a server to work is the problem. A DRM free digital game can be put onto a disk or flash drive.
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RKOtheTruth (@RKOtheTruth) reported@TakunHiwatari The Problem is the DRM. GOG is the only Digital Store that is DRM-Free this means users are allowed to download, copy, back up, and play their files on any compatible device without requiring internet activation or restrictive accounts. Sony, Xbox, Steam, Epic Games, Ubisoft etc can terminate games for any reasons, mainly due to limited licensing like what happened to purchased digital movies. Maybe if Sony allowed for some games if not all games to be DRM-Free by giving direct to download that is downloaded from the independent game launcher instead of just PSN Store than their would be less complaints.
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PiranhaPlant (@PiranhaPlant22) reported@xKingxWolfx Sony is unlikely to reverse this and they're going to be pushing even more games as a service crap. I can see publishers like Ubisoft, EA and Take 2 doing the same thing. It's going to take people to stop giving them money and their stocks to go down before they consider change.
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Gasser Habib (@Gasser_Habib) reported@belickij24746 @Ubisoft not ignored they just does not know how to fix it same issue here
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Martin Fiala (@MartinCZ58) reported@Drututt @Twitch @TwitchSupport Bro ts is the same with ubisoft they just **** you in the *** and then throw you away broken
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Baba Yaga (Léa) (@Baba_Yaga_Lea) reported@MattyDAvfc1874 I’m not working for Ubisoft anymore , so I cannot give you any infos on potential projects ;) but I’m sure that if you guys love this remake it will send a message!
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vilalik.eth (@vitality_ik) reported@Ubisoft I CANT LOGIN TO UBISOFT CONNECT! REPLY MY EMAIL UBISOFT!
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