Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Colorado Springs, CO 2
Saint-Malo, Bretagne 1
Gouvieux, Hauts-de-France 1
Laon, Hauts-de-France 1
Ellensburg, WA 1
Rosharon, TX 1
Parker, CO 1
Chicago, IL 1
Albuquerque, NM 1
League City, TX 1
Las Cruces, NM 1
Alvin, TX 1
Seabrook, TX 1
Medellín, Departamento de Antioquia 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Zürich, ZH 1
Metz, ACAL 1
Trichūr, KL 1
Samsun, Samsun 1
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Embu, SP 1
Phoenix, AZ 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Morrisdancer1 J 😴 (@Morrisdancer1) reported

    @UbisoftSupport @PutridMoldyman I have the exact same issue! On ps5 aswell. Ubisoft I've sent a DM. Seems alot of people are having this issue

  • finalkamehameha Abraheem Abdullah (@finalkamehameha) reported

    @Ubisoft fix #valhalla! I keep getting booted off the game and back to the desktop with a send error report doalogue box!

  • CraigDenton18 Craig Denton (@CraigDenton18) reported

    @VIDHU_VINEETH @Rainbow6Game That would be a dream/uplay issue not Siege issue

  • der_Experte dX (@der_Experte) reported

    @AskPlayStation Yet you didn't mind selling broken/unfinished games like NMS, Fallout 76, Marvel's Avengers or whatever Ubisoft has crapped out lately. Hmmm. Also how about finally implementing a robust, automated refund system (ask Valve or Microsoft how to) for, well, customer satisfaction?

  • AfternoonPromo Afternoon Promotions🎦 (@AfternoonPromo) reported

    @DarkCocatiel @JeSuis_Red PS fanboys have accused CDPR and Ubisoft of getting paid by Microsoft to sabotage their own games to make the Xbox version look good when it was the PS5 that was the problem. Wouldn't be surprised their next games are xbox exclusives just to teach these sony clowns a lesson

  • Jesse75406692 Jesse (@Jesse75406692) reported

    @growtopiagame Lmao ubisoft u are u guys like 5 years old is it so hard fix server fix bugs i m mire than happy that People Guin this game if u dont even try to stop it lmao kys

  • Staggly Paul stagg (@Staggly) reported

    @UbisoftSupport i’ve had fenyx rising since launch on the switch and i still have never been able to access ubisoft online . same error every time - unable to communicate please try again later . i must have tried a thousand times

  • Roddypiii Roddy-punk 2077 😀 (@Roddypiii) reported

    @CP2077Community Not everyone learns from it. Ubisoft did a horrible job for Breakpoint and still released buggy games after it. No one learned from EA's Anthem release either. I believe CDPR can fix the game like Battlefront 2 and NMS, but to hope others to learn from this, hard to believe.

  • lampard_simon Simon Lampard (@lampard_simon) reported

    @TheQuartering Ubisoft still haven’t sorted out the broken gold edition for immortals fenyx rising.. and they just added a second pack to the store. It’s been 15 days no solution. Absolute scum.

  • _K1mCh1 Hope⁷ (@_K1mCh1) reported

    @EpicGames Hello, i need help! I bought immortals fenyx rising via epic games but cant play it since i get errors 1. Asks for activation code 2. game unavailable with your current ubisoft+ subscription

  • pieceofgosa John Alexander (@pieceofgosa) reported

    @SlashLP89 Nah, Sony are only doing this because it's CDPR. If this was Ubisoft or Bethesda there is no way they would have pulled the game or offered refunds. Don't worry, ES 6 will still be broken AF :D

  • DavidLin69 David Lin (@DavidLin69) reported

    @CyberpunkGame @PlayStation People have waited 8 years for this game and you promised us that it would be revolutionary. And what did we get? lies and disappointment. Even if you fix the game people will never trust you again, you have shown that you're no better than EA and Ubisoft.

  • 011001001001a jumperpuddle (@011001001001a) reported

    @TheQuantumCat Well deserved, I hope they crash to near zero. The Cyberpunk mess then GOG (which belongs to CDPR) bending the knee to China and banning Devotion. They are sure speedrunning their way into the ground, enough to make the likes of EA and Ubisoft envious.

  • oken_r6 okeN.P16 (@oken_r6) reported

    no joke, write in your name Ubisoft Disconnect not Ubisoft Connect @UbisoftSupport

  • ALAYJ0 Alayjo 🇨🇴 (@ALAYJ0) reported

    @AtruDjentleman @Rainbow6Game @Ubisoft They never fix these events unless there's a bug or something. Just gotta stay let down until the thing's over. 🙄

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