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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • irRickCharmElla
    Air_Rick_Charm_Ella (@irRickCharmElla) reported

    @heelvsbabyface @Ashikenshinyu What makes this especially funny is that everybody told them it wasn't going to "resonate", they had a full 6 years or whatever, to fix it, and they still got caught with their pants down. Ubisoft deserves everything that's happening to them. They earned it.

  • JenniferB812
    Jennifer Buckley (@JenniferB812) reported

    Physical Game media is so important, as unlike digital it is far too easy for a company like Sony or Ubisoft or EA to remove a game from your digital library. The licensing of games, too me is the issue and I feel that is where the fight needs to be for game preservation. There needs to be laws where, when you by that license for a game, you own part of that license and it cannot be removed from you. Next would be to address the "always online" part of games. That **** needs to end especially for single player games. The gaming industry really needs to look hard at how they are slowly destroying their own industry.

  • anthonyrose110
    LimitlessX (@anthonyrose110) reported

    @disc2028 The only problem is Ubisoft lol

  • polywav_
    poly (@polywav_) reported

    @Ubisoft @Rainbow6Game @UbisoftFR Please fix your game, if my game crashes one more time I will be putting a .44 magnum to my head and I will be pulling the trigger. Thanks, polywav

  • BackseatNukist
    Backseat Nukist (@BackseatNukist) reported

    Ubisoft already did it without any issue with The Crew. First they shut down the servers, then they removed it from libraries. “You no longer have access to this game”. Totally legal. From Grok just now: When you "buy" a video game (digital or physical), you are not buying ownership of the game. You are purchasing a limited license to use the software under the terms of the End User License Agreement (EULA) and the platform's terms of service. Key facts: "Licensed, not sold" — This exact phrasing appears in most major EULAs (Steam, PlayStation, Ubisoft, etc.). The publisher/developer keeps full copyright and IP ownership. You get a non-exclusive, usually non-transferable license for personal, non-commercial use. Licenses are revocable — EULAs routinely include termination clauses. The license can end if you breach the terms, if your account is suspended/banned, or if the company discontinues support for the game or platform. It is not an unconditional, irrevocable ownership right protected purely by copyright law in the way the post claims. No expiration ≠ guaranteed forever access — A perpetual license (common for one-time purchases) means no built-in end date, but access still depends on the company's servers, authentication, updates, or account system continuing to work. If those go away, your "owned license" becomes useless.

  • RawfieFoxxo
    Rawfie (@RawfieFoxxo) reported

    @Sinnski @Ubisoft its stupid but honestly ranked has been ****** this season and like 2 seasons ago too and cheaters litrally overflooded because well you know free to play and dumb anti cheat that gets broken 1 hour after QB anti cheat update

  • etjzetjezerikrk
    aaaaaa (@etjzetjezerikrk) reported

    @Ubisoft Why do a free Ubisoft+ trial for only 5 days, when no one is even talking about ubisoft? I didn't even know you had subscription service, I would have tried it. Wouldve probably told ppl about it. Instead im annoyed i missed it lol.

  • freakycoleslaw
    $LUTBURG3R (@freakycoleslaw) reported

    @RioSakuya @_DanBoise_ @MichaelDoesLife It needed online connection and Ubisoft realized their mistake and made the Crew 2 so you could it had offline. Again, this will not affect any true offline story game. Having a disc version of The Crew wouldn’t have solved this issue.

  • GetCheatz
    Mr. Margheritiiii (@GetCheatz) reported

    @TheDivisionGame I don't think I've ever encountered a more ****** and stupid customer service than Ubisoft 🖕

  • Anng3ls
    Anng3ls (@Anng3ls) reported

    @MarcusYourBro @Ubisoft Average Ubisoft Connect experience Replaying FC4 as we speak rn and I'm having PTSD from all the trouble I have with this ******* POS launcher

  • MisterNobody171
    Mister Nobody (@MisterNobody171) reported

    @Lazgar_lockman The problem is you idiots are so addicted to their games. Ubisoft should be put out of business. No game they put out should be purchased or downloaded. Any game they have created should be deleted and not played. End them. No petition needed.

  • ArtistsArise
    A ball that pisses on artists (@ArtistsArise) reported

    @Ubisoft Fix your dogshit app if you want people to use this

  • LCKGG
    LCK (@LCKGG) reported

    @Rainbow6Game Fix your anti-cheat, people are being kicked out from matches. "Irregular Version" or "Access Denied" kick (Error 2-0x00019008) Downgrading to a mid-2024 ASUS BIOS version is currently the only working fix until Ubisoft updates ShieldGuard to recognize the new UEFI certificates.

  • _itsrikaaa
    rika ♡ (@_itsrikaaa) reported

    @Tyroneduhartist i had to replay it a while back bc ubisoft decided to delete my last acc (had the same issue with ac unity) idk why they kept doing it

  • supawiz6991
    Supawiz6991 (@supawiz6991) reported

    @Garfieldisdoc at this point, I think the only direction for siege is to either make siege two or rebuild siege one from the ground up. The Current siege code base has foundational problems that I don’t think could be fixed. I don’t think either these two will happen because Ubisoft is broke.

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