Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Glasgow, Scotland | 2 |
| Colorado Springs, CO | 2 |
| Toulouse, Occitanie | 1 |
| Lubersac, Nouvelle-Aquitaine | 1 |
| Bergen op Zoom, nb | 1 |
| La Salvetat-Saint-Gilles, Occitanie | 1 |
| Domèvre-sur-Durbion, ACAL | 1 |
| Aracaju, SE | 1 |
| The Colony, TX | 1 |
| Manthelan, Centre-Val de Loire | 1 |
| Taubaté, SP | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Berlin, Land Berlin | 1 |
| Franco da Rocha, SP | 1 |
| Lages, SC | 1 |
| Weymouth, England | 1 |
| Vitória, ES | 1 |
| Passo Fundo, RS | 1 |
| Ponta Grossa, PR | 1 |
| Campina Grande, PB | 1 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sharkey Jabs
(@SharkeyJabs) reported
from
Pittsburgh, Pennsylvania
Yo @EA you should mess around and turn your @PlayApex heirlooms into NFTs on a choice #blockchain #Layer2 service 🤭 Your competition at @Ubisoft might be taking head soon in this department
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john
(@PaintFatPurple) reported
@NintyPrime Seems like Ubisoft has a real problem.
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Luna Turner 🏳️🌈 (The Crimson Furry)
(@IridescentPure) reported
@MrPopoBetter Why you think they never have a problem with Ubisoft developed games? They obviously want long and dragging type of games.
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Jeffry
(@Jeffry97954560) reported
@UbisoftSupport Hello! I just purchased Just Dance 2022. I tried to login to my UBISOFT account from my Nintendo Switch to get my Unlimited Just Dance free trail but I wasn't able to. It states that "UBISOFT is unavailable at the moment, please try again later."
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Nika
(@NikaSocial) reported
I have never seen a company as incompetent as Ubisoft. Bad customer service, a shop that doesn't work and earned rewards that are taken away from you for nothing in return. My advice: If you wanna stay positive, stay away from #Ubisoft!
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McPants04
(@McPants04) reported
@NanoPolymath I don’t believe it will happen. Also Ubisoft isn’t worth all the trouble that comes with big acquisitions.
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PositiveVibe
(@Positiviberfc) reported
@Ubisoft please put someone onto fix the PS5 screen tearing and stutter every few minutes of Far Cry 6. It is ruining a really good game.
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DenyTech
(@DenyTech_R6) reported
@OhShyshka @JessGOAT the biggest problem imo is general advertisement of the lower tier leagues, Ubisoft doesnt propagate them enough on the main social channels, only the local ones do that, and that is not enough. Athena was there maybe once or twice... Ubi needs to work on this
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BayekSiwa
(@Bayek_Auditore) reported
@the4horsemen123 @CHERIFYassine17 @assassinscreed 3 problems here. 1. you're just depending too much on an app. and 2. not everyone has an xbox, and 3.ubisoft is not a mc partner so, that wont happen with ubisoft games. and if someone has a pc strong enough to play this game they have money for the game
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Jose Cruz
(@light2755) reported
@MephistoO3 @Ubisoft Love your ideas, most people just hate them for being nfts and use it as an excuse. Ubisoft could make it good, they just need to add good-looking nfts to existing live service games with years of updates. If they add some in siege or for honor, I would buy.
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Dan camina
(@DCamina91) reported
@DanaBoy48896201 @AskPS_UK @syeruling I don’t want to recover the account I just want to unlink it. Right now I can’t even sign in with another Ubisoft account on my ps5
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Jefferson Abreu | FORA BOLSONARO
(@Jefferson_Abr3u) reported
Is anybody else stuck in Assassins creed valhalla because of the mission "A Brewing Storm" ? Well i'm cleaning the map while @Ubisoft fix this problem.
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De
(@De45526346) reported
@UbisoftSupport Hey ubisoft, I am enjoying seige but I'm sick of the audio cutting out before a crash on Xbox.This is making road to si next to unplayable and if my game crashes as the match ends I get banned!I'm already up to 2 hours and I've only played for 3 days. Is any solution in the works
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Dawson Gray
(@IVAbsorbVI) reported
@TripleStrucK @TheDivisionGame The issue itself is because they are Ubisoft, doesn’t matter who buys them out.
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PositiveVibe
(@Positiviberfc) reported
@Ubisoft Can you please fix the stuttering performance of the PS5 version of Far Cry 6?
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