Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • kurobutt 🦦kuro!! (@kurobutt) reported

    @LimitedRunGames Damn, if only you were able to give an actual answer in regards to whether or not your Scott Pilgrim run actually included all the content on the disc/cart.. Without the Ubisoft login requirement for unlocking Knives/Wallace 🤔

  • AndreasW_999 Baloo (@AndreasW_999) reported

    @UbisoftSupport hello mr ubisoft support! i cant finish a single game with a group, i keep getting kicked and getting ERROR CODE: 7-00000004. Got perfect internet connection and green NAT type. Help appreciated.

  • OfficiaI_C1 Cvnway (@OfficiaI_C1) reported

    Surely if you cancel glitch Ubisoft should permanently ban you ?

  • sirTuhle | ✞ | (@sirTuhle) reported

    Would love to my 2ed drown on Border but you know its ****** stuck in a vent and . @Ubisoft can't make a hot fix

  • DaTruHeroPlays Je' Daii Sicarii (@DaTruHeroPlays) reported

    @Ubisoft @UbisoftSupport @assassinscreed I have been dealing with a number of issues with #ACValhalla since I purchased this game about lil' over a month ago. Now, I've run into a stick drift bug that honestly and literally makes the game unplayable. And it only happens in ACVal

  • Kuba89284194 Kuba (@Kuba89284194) reported

    @UbisoftSupport I can't sign in to ubisoft connect because there's no verification code on my e-mail.

  • RSixbox apophis (@RSixbox) reported

    @Rainbow6Game Ubisoft doing Ubisoft things: Realise there is an issue, finding out what the issue is just to do a 180 and go in the wrong direction instead of fixing it.

  • EmojiTomato 🥦tomato emoji (@EmojiTomato) reported

    @Rainbow6Game If nobody fixes the DDOS and MNK problem then the game will die. I am not saying that it is Ubisoft’s responsibility to fix it, it is just a fact that cheaters can just get away with using MNK and dosing because they know you can’t ban them.

  • RvgueV RvgueV (@RvgueV) reported

    @jefeVSeveryone It’ll take Ubisoft a whole season to fix that issue.

  • ExgIez 🦅 (@ExgIez) reported

    Bro didn’t gain elo after a win @Ubisoft fix ur game

  • The_Changerang The Changerang (@The_Changerang) reported

    @Rainbow6Game I hope this includes fixing connection issues. I've been getting error 3-0x0001000B for a week while all my friends can play. To anyone wanting to reply with a fix, I've already tried all the main methods suggested by Ubisoft Support, Steam, Reddit, and other sites, nothing works

  • jace_sackett_ Jace (@jace_sackett_) reported

    @Ubisoft please fix your servers for “Uno”. My friends and i cant even play 1 game with with out disconnecting

  • KilkzyyR6 𝙏𝙧𝙖𝙚 (@KilkzyyR6) reported

    If Ubisoft were to accidently release aimbot on Xbox it would take them a whole *** two years to fix it.

  • novvhere6 Novvhere (@novvhere6) reported

    @Rainbow6Game Okay. Can you make it so Ubisoft Connect stops ******* logging me out of my account and making me sign in when I LITERALLY checked the remember me box. This happens EVERY season.

  • Zavvannahh Zavannah (@Zavvannahh) reported

    @njjjnbh @report_yankee @Rainbow6Game The vast majority of problems on console are beyond Ubisoft's control.

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