Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toulouse, Occitanie | 2 |
| Noisy-le-Grand, Île-de-France | 1 |
| Colomiers, Occitanie | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Bad Endorf, Bavaria | 1 |
| Molalla, OR | 1 |
| Realengo, RJ | 2 |
| Paris, Île-de-France | 13 |
| Munich, Bavaria | 1 |
| Warsaw, Mazovia | 1 |
| Lincoln, England | 1 |
| North Port, FL | 1 |
| Madrid, Madrid | 2 |
| Tübingen, Baden-Württemberg | 1 |
| Alençon, Normandy | 1 |
| Montigny-lès-Metz, ACAL | 1 |
| Argyle, TX | 1 |
| Sterling, MA | 1 |
| Runcorn, England | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Buffalo, NY | 1 |
| Ferrières, Nouvelle-Aquitaine | 1 |
| Hertford, England | 1 |
| Reims, ACAL | 1 |
| East Falmouth, MA | 1 |
| Globe, AZ | 1 |
| Meaux, Île-de-France | 1 |
| Chicago, IL | 2 |
| Cergy, Île-de-France | 1 |
| Stirling, Scotland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Streaker (@NakedPrimalist) reported@lilpoopee005 @Matt_The_Last @Ubisoft Oh yeah there is, you see you can download books from the internet, going by your logic anyone who buys a physical book needs to get with the times right? Just wondering why you don't apply the same logic to people who buy books? Why do you only have an issue with people who want their games to be on disc?
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BRATOR (@imbratorX) reported@Dragoondish @Ubisoft I have no problem with their imaginative takes as long as they create a new IP and do whatever they want with it.
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KatNoir (@Zengeku) reported@ShitpostRock2 The real issue is buying what's essentially a ****** Ubisoft game
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Video game madness 15 (@Videogamemadne1) reported@RevenantRemnant Assassin's Creed as a whole has always been garbage and their community is ******* stupid. The only good series Ubisoft truly had was Splinter Cell but that series got screwed for that trash. Yet they all appreciate slop. I hope the game is buggy and broken. So A.C. can die off.
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Jason Honaker ✝️ (@Jason_M_Honaker) reported@SmashJT Just got the email too, and all I have from Ubisoft are single player games that require me to sign in. I hate this company so much 😒
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Topher Morris (@Goldenfoxx) reported@SUPERBLOWFLY I have my issues with what was shown, but as an AC fan, getting back to what made AC great to begin with was all most of us have been asking for in the first place. I don't WANT Ubisoft to fail; I want Ubisoft to correct course.
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Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported@DestinLegarie @Ubisoft Fun fact: Ubisoft has many broken PC games, a lot of issues stemming from their launcher which the refuse to get rid of or fix. Would be cool if people stopped buying games from this company. Im salty about Trials Rising being broken for YEARS on Steam. Years.
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malbosc (@malbosc533402) reported@TheRealZephryss I think ubisoft want to make the most money because of all their recent problems so by a marketing point of view i think the ezio trilogy or at least ac2 and brotherhood combined into one game should be remade next
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Billy (@DN010892) reported@jondelarroz I lost interest in Ubisoft ever since they pushed every game franchise to either be an overbloated repetitive check list open world, or a live service game. They took games that weren't open world rpgs and forced them that way,
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Jack (@Smurfgotbeat) reportedIt’s not really. Far Cry 6 was meant to be the best game in the franchise to date and it ended up being regarded one of the worst(or the worst) in the franchise, alongside many other underwhelming open-world games Ubisoft has released. Extreme repetition: Missions boil down to “go here, kill enemies, destroy/grab something, escape.” The large map feels padded with filler activities. • Formula fatigue: It doubles down on the established Ubisoft open-world loop (checkpoints, outposts, collectibles) without meaningful innovation, making it feel like a step back from Far Cry 5’s chaos or Far Cry 3/4’s stronger narratives. • Weak story and characters: Despite Giancarlo Esposito as the villain (Antón Castillo), the plot and supporting cast often feel underdeveloped or preachy. Many found the ending disappointing. • Gameplay issues: Overstuffed systems (weapons, ammo types, etc.) that feel superfluous; enemies that aren’t challenging; a protagonist (Dani Rojas) lacking charisma for some players. Positive notes: The setting (Yara, inspired by Cuba) has charm, combat can be chaotic fun in bursts, and it has solid production values. Some players still enjoyed it as a “fine” or “average” time, especially on sale. A lot of Far Cry fans rate 3 as the best in the franchise but for me personally it’s 4 with Pagan Min’s unpredictability and the Jekyll and Hyde personality he seems to have. It sits up there alongside Tom Clancy’s Breakpoint and that was a similar title that was meant to change the “game” when it most crucial didn’t do that all even future updates which didn’t make a ounce of a difference to the majority of consumers of the game. The fatigue for Far Cry started to become apparent with New Dawn. Regardless each to their own but I fully respect anyone and everyone’s opinion if it’s agreed mutually or not.
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Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported@gammongaming @DestinLegarie @Ubisoft I actually did but have 30 some odd hours over a few years. No refund, no help from Ubisoft. Ubisoft suggests it’s an issue on my end, when the game has an overwhelmingly negative review atm because nobody can play it and it’s still for sale. ******* scam artists.
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aisha (@spinelessaisha) reportedi really *hope* ubisoft irons out the issues that this remake *undeniably* has. i'm only optimsitic because i'm expecting they will but i really want more of my friends to get into assassin's creed so i can share my love for it w ppl, it gets lonely liking "slop"
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Z0rcy (@Z0rcey) reported@TheRealZephryss This Jean guy isn't even on X, and that's the issue, no one can ever @ these idiots to correct them. I wanted to tell him that a female lead will bankrupt Ubisoft, its already on its last legs
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Sr. Matos (@SrMatosPR) reported@assassinscreed It's good to see a non-rpg AC game 👀 Just a minor thing: Maybe fix the parry effect or make it a visual option. I don't hate it, but I would prefer for it to not be so big. Ubisoft thing: Stop forcing players to lock their Steam bought games behind a Ubisoft Connect account.
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Fuji (@FujikoTheFluffy) reported@whereisoutbreak @khaliltooshort this is a retarded take. You shouldnt support people that have shown they dont give a **** about the fans, and you should reward people that do. The issue is Ubisoft has burned the fans over and over again, that there is no goodwill left