Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • mariamwithani97 Mariam (@mariamwithani97) reported

    I invested over 200 hours playing AC Valhalla and I can’t get the last clue to reveal the leader of the order. I enjoyed the game despite its frustrating bugs. I was excited to platinum this game. Please Ubisoft fix this game breaking bug @Ubisoft @assassinscreed

  • XanThe13th Xan13th||CRYFORME||💚💚💚 (@XanThe13th) reported

    @INTERRO I think a meeting between pro players, community representative, casters and Ubisoft should be held to discuss this issue. I mean, the casters call this site "that" but surely not all would agree. Standardization is needed and all parties should be included

  • CallaghanJustin Justin Callaghan🇨🇦 (@CallaghanJustin) reported

    @UbisoftMTL @Ubisoft Yup been on there multiple times in the last 2 weeks. Many more people have reported the problem and not one answer about it

  • ExplainedXO Explained (@ExplainedXO) reported

    someone just tried to sign in on my smurf but i cant change the password cuz of ubisoft!

  • Triqqyjosh Joshua Harrison (@Triqqyjosh) reported

    @Ubisoft @Ubisoft_UK @Rainbow6Game **** your game. Was asked to make a rotate and there was a go-to shield on the other side that 4 people willingly ran into. Have a 30 minute ban now. **** your community and fix your game🖕

  • 5K4D conrad jaye (@5K4D) reported

    @Ubisoft @Rainbow6Game CAN WE PLEASE FIX POINT OF VIEW??? Nothing worse than shooting at a sliver of somones helmet only for them to have a full view of you and they casually shoot you. This isn't something that should still be happening. #siege2problems

  • worldofdenniss V (@worldofdenniss) reported

    @NeoFreeman @TheDivisionGame Okay so when I update the game it won’t log me out of the Ubisoft account? I don’t have any way of contacting the owner of the Ubisoft account that’s my problem.

  • will_deghill Will Hill (@will_deghill) reported

    @Ubisoft hey you guys punished me because your game kept crashing, fix it. Also give my friend Brandon a diamond charm cause he's literally the only reason anyone plays your game

  • worldofdenniss V (@worldofdenniss) reported

    @NeoFreeman @TheDivisionGame I don’t have any way of contacting the person who owns the Ubisoft account that’s my problem. If I were to unlink it and login to mine would I loose my agents?

  • NeoFreeman Neo Freeman (@NeoFreeman) reported

    @worldofdenniss @TheDivisionGame maybe the pur login to the servers, yes this happened. but you dont get promted to enter your Ubisoft stuff again. just wait until they resolve the problems and restart the game. done.

  • FeelsDoggoMan Doggo (@FeelsDoggoMan) reported

    @SuppMeow @ShiroAF2 @VarsityGamingTV Anticheat is an ongoing problem being worked on that isn’t just going to magically have a perfect fix. Can’t speak on DDOSing cause I have no clue how it works. MnK on console is a platform issue NOT a Ubisoft issue. Removing things like withstand is a step to nerfing operators?

  • jtricew11 JTOUTLAW (@jtricew11) reported

    @Ubisoft PATCH THE FKN COW GLITCH ALREADY IM TRYING TO GET 100% COMPLETION. IF THE STONE WAS PUSHED IN RATHER TGAN OUT COW GLITCHES AND GETS STUCK AND OF COURSE NO VIABLE WAY TO RESET DAMN MISSION.

  • Geen82 Geen (@Geen82) reported

    Hi @Ubisoft - What did you do to Uno on @NintendoAmerica Switch? My friends and I now have two "Unos" on our home screens and i can't invite my friends to a private match. When I played a random 2v2 match, the card descriptions popped up and we couldn't get out of it. Please fix

  • KAWAllLEONARD sunglasses emoji (@KAWAllLEONARD) reported

    . @ubisoft I am once again asking you to plz fix the Orlog bug in Valhalla

  • alb7892 adam (@alb7892) reported

    @Ubisoft when will you be releasing a update for watchdogs on series x? I tweeted you last week and no response,The game is so broken

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