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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Castelsarrasin, Occitanie 1
Le Mans, Pays de la Loire 1
Limoeiro do Norte, CE 1
Valencia, Valencia 2
Amsterdam, nh 1
San José, San José 1
Rouen, Normandy 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Edinburgh, Scotland 1
Maracaibo, Zulia 1
Soacha, Cundinamarca 1
Nice, Provence-Alpes-Côte d'Azur 1
Brasília, DF 1
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 1
Paris, Île-de-France 12
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Rustyknale
    Deuspigeon (@Rustyknale) reported

    @ColdBwoyy @TheDivisionGame Welcome to Ubisoft. They implemented New ANTI_Cheat, blocking all MAC users that have to play via Cloud gaming. And didn't even solving their Cheat problem.

  • chris14158492
    Chris Baillie (@chris14158492) reported

    @UbiMassive @Ubisoft two years I've been reporting this issue. Two years you've sat around and done **** all to fix it

  • JoshMTJohnstone
    JoshuaJohnstone (@JoshMTJohnstone) reported

    @UbisoftSupport I have been banned on Rainbow 6 for 365 days for a TOS breach, I have no idea what I have done and I've opened multiple support tickets just to get emailed that "my problem has been resolved" when it has not. please help my Ubisoft name is Wyehtt

  • landon_va
    Landon (@landon_va) reported

    @enigmoron @TheHiddenOneAC The most Ubisoft could change is very minor details, sure. They didn’t just go in and completely fix people’s supposed complaints with the parkour, that’s not how game development works

  • picotrek
    Picotrek (@picotrek) reported

    @Kirby0Louise You just have to install the Store Launcher to play. Ubisoft shoulda did it first tbh. At least not tied to a sub service lol.

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • stevew1188
    steven wenzel (@stevew1188) reported

    @Ubisoft How ridiculous is it to have a website that when someone has a problem LOGGING IN, you make them LOG IN to report that problem???

  • eskim027
    eskimo (@eskim027) reported

    @Ubisoft fix your ******* game you retarded *** inbreds I’m tired of playing a game and every game I get into there’s a ******* cheater

  • jpofferz_ttv
    Jpofferz | ~KH4 WAITING ROOM~ (@jpofferz_ttv) reported

    That Ubisoft live service image did irreparable damage to the AAA game industry by convincing moronic executives that a infinite money glitch existed

  • dyivi_
    dyivi (@dyivi_) reported

    Ubisoft connect pisses me off so much with having to re enter my password every time I want to play a game that it makes me want to pirate the games that I already legally own just so I can boot it without needing to login every single ******* time 🫩

  • C0NTENT_CR0W
    CONTENT CROW (@C0NTENT_CR0W) reported

    Who’s gonna tell @Ubisoft, they have to fix the game for us to play it

  • Sinsbyvant
    Sinnbyvant (@Sinsbyvant) reported

    @Rainbow6Game Just ran into a hardcore scripter running smg-12 no attachments with no recoil— i had cheating issues before and receive nothing in return i thought the system was supposed to flag recoil i cant even use ubisoft to send the match ID cs “reporting the player in game” is better?

  • ILikeYeeting
    Prax (@ILikeYeeting) reported

    @villixe2 @dloucks222 i actually really like the qol changes it brought, it's just a shame they never fixed all the bugs and addressed the lighting issues. It really would've received far better if ubisoft only kept supporting it after release.

  • AgentX320
    AgentX (@AgentX320) reported

    fix this **** @Ubisoft or enjoy bankruptcy

  • C0NTENT_CR0W
    CONTENT CROW (@C0NTENT_CR0W) reported

    So @Ubisoft you guys make strikers into rotation and refuse to fix the game so we can play….coincidence I think not, can’t wait to get 3 protocores as compensation, what a joke

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