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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Lille, Hauts-de-France 2
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 3
Orsay, Île-de-France 1
Melbourne, VIC 1
Marsas, Occitanie 1
Craponne-sur-Arzon, Auvergne-Rhône-Alpes 1
Créteil, Île-de-France 1
Rouen, Normandy 2
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Perpignan, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PoshIndie
    Posh Indie (@PoshIndie) reported

    I think @Ubisoft can actually turn this around: - Do not "modernize" the Black Flag remake with "RPG Features". - Drop the launcher and Ubisoft Account requirement. Just use Steam. Basically, do not fix what was not broken, and stop pushing against the consumers.

  • D1AndOnlyGage
    SoloDolo (@D1AndOnlyGage) reported

    @Bad_Banner @YellowFlashGuy doesn’t matter at the end of the day if they made a good game and good story it wouldn’t be a problem lol and the yasuke anime on netflix is good in my opinion just ubisoft is **** idk what else to say

  • Neptuonee
    Neptune (@Neptuonee) reported

    @JesterJum I tried to play assassins creed unity and it wanted me to sign in to Uplay so I can play. **** you @Ubisoft

  • AllFatherMedia
    All-Father - 🇵🇸 (@AllFatherMedia) reported

    @SSGSentinel A big Ubisoft problem for a long time now has been trying to make games that cater to everyone and capture the largest possible audience. But that means they become generic copies of each other. Hence the "Ubisoft open world formula." Making a "niche" game that actually caters to tactical shooter fans is a good sign.

  • XeoMafia
    Jeremy G. (@XeoMafia) reported

    @BRAP_Podcast But they also added Fortnite Crew & Ubisoft Classics. They may not be of value to you, but they do add value to the service

  • JustAfab
    nat (@JustAfab) reported

    @NarutoR31565 @User_Error67 Titles. The problem becomes when older titles are attached to companies like Ubisoft who completely changed to a live service model and then made a dedicated app and such to have their games on a storefront. Only to take every older title and shut them off and not delisting them

  • gxthmxthxr
    meliora (@gxthmxthxr) reported

    @Grummz “Ubisoft will focus on live service games” ah so they didn’t learn their lesson, cool.

  • IMIsniperIMI
    IMIsniperIMI (@IMIsniperIMI) reported

    @Ubisoft IH I have a problem with the purchase process. I made an in-game purchase.

  • lockendkey
    Locke 🎼🔨🍵👻🎤👑 (@lockendkey) reported

    I've had this issue with Ubisoft Connect for like YEARS now where it's not linked properly to my steam account so when I launch Ubi games through Steam it never works. For some reason I keep launching them through steam like a Dog and going 😯 when it doesn't

  • wedgexvi
    WedgeXVI (@wedgexvi) reported

    @Grummz "Ubisoft will focus on live service games" lmfao

  • JustReflix
    ❄️ Reflix ❄️ (@JustReflix) reported

    @Rainbow6Game Joining a party through Ubisoft connect is down and not working

  • MKTKv2
    MKTKv2 (@MKTKv2) reported

    @Freyjaskeeper20 @Lurker2722 @Grummz So while Anno 2070 can be played with friends in multiplayer, it is mostly a single-player game who was close of being shutdown for no reason that being a "live service". Bluebyte saved it... for now. It will die at some point, but only because Ubisoft made it this way.

  • XeoMafia
    Jeremy G. (@XeoMafia) reported

    @BRAP_Podcast You can't simultaneously objectify COD's value & subjectify Fortnite Crew & Ubisoft Classics. Again, there's too many variables to account for. The entire service is predicated on what the individual values. So saying COD added value or it's removal decreases value is subjective

  • SharkInsanity
    JoyTxis | AI Video Engineer (@SharkInsanity) reported

    @TheDivMobile It's been like a month, you guys didn't able to fix OTG Mouse issue. This is insane like how indie developers take everything seriously unlike you Garbage Ubisoft, I think you should hire me

  • criticalhitsTV
    The Critical Thinker (@criticalhitsTV) reported

    @deletemyinfopls @Pirat_Nation Doubtful, Yasuke was handled poorly but him being in the game was never the issue. Ppl just jumped on whatever sounded good in the culture war at the time, as if Ubisoft didn't have problems going into it. Either way the outcome is what they deserved.

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