Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Meyenheim, ACAL | 1 |
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Brussels, Brussels Capital | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 8 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 2 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 1 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 1 |
| Elche, Valencia | 1 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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BDP 💿 Intrakyt Game Studio 🇭🇲🇬🇧🇺🇲🇦🇹 (@Intrakyt_Gaming) reported@itssjustjayyy @RoyalRoy79 Ok then the crew? That was a Ubisoft issue but still cost PS players the game and their money. Order of war? That another licence revoked. So you can't say it doesn't happen. The movies you could then say was canal studios, not Sony. Same thing. Why protect them?
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BenchmarKing (@BMKing23) reported@Haalander_99 You can, just don't touch Ray Tracing Quality, BVH Quality, or Terrain Quality if you don't want the cutscenes to get locked to 30 FPS. Ubisoft is aware of the issue and working on a fix.
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SurgicalAxe (@SurgicalAx3) reported@Shiiny77 @TitaniumRolo except we have examples of games that have their cheater problem way more under control than in siege. i dont know if ubisoft hates siege because it's an evil bad shooting game... WITH GUNS!! or if they're just that lazy, but this is malicious negligence.
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Damienッ (@IntoprR6) reported@SpoitR6 The issue is they NEED TO rebuild the game on a different engine, then the anti cheat would be up to date. Even tho Ubisoft HAS the money to do this they won’t. Somehow they think it’s a good idea to let their biggest tittle die due to cheater.
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D.F.E (@ezioronaldo13) reported@assassinsspain @Ubisoft_Spain While I pre purchased black flags resynched my pc got broken 2 days ago now I just have the pre order in ubisoft connect unable to play ... I hope my gpu gets fixed or whatever but knowing all this my life sucks
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brii (@briibtw) reported@azzyriax @Ubisoft @packrnnrs trying to paint this as helping fix behavior rather than angry and attention seeking. if you truly cared ab women's esports this would've been brought up first w who runs it not blasting messages on X for impressions. very weird the time to correct behavior is after u got **** on
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Golden Egel (@EgelZahav) reported@GamingTech_HDR @YouTube Let Ubisoft know so they can fix the black level raise on consoles
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WizardRheon🧙♂️ (@WizardRheon) reported@SenSanders The gaming industry needs jobs eliminated. In fact, the entire gaming industry needs a crash that makes 1983 look like a small vacation. EA and Ubisoft execs jumping out of windows level of crash.
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Nose (@NoseOfDeath) reported@LikeToBeBossy Studios aren't corporations. EA started or at least HEAVILY contributed to loot boxes, live service, mtx, day one patches, season passed, always online drm and the list goes on. Activision, Ubisoft and even Xbox had a big hand in those too but EA are the poster boys.
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Oath | Freshh 🔜CoD Champs 🔜Halo Fest (@Freshh) reportedSorry everyone, I guess @UbisoftSupport @Ubisoft @assassinscreed is having issues with streaming from Xbox. I don't know when they will fix this ****. But hopefully soon
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Evil-MC 🦖 (@Matty_Cs_World) reported@GetFitWithJared @Colteastwood Ubisoft games are on offer so cheap is not worth having in the service. Hold no value to anyone.
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Erdem Atıcı (@2paclypsenow) reported@SynthPotato Bro, those new non motion captured scenes are never should be in the game at all, I hope you will mention it in your Review, we should not let Ubisoft get away with that problem.
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Cal 🏆 (@SpIinterCaI) reported@good6guy This is an industry-wide problem, especially with AAA's but Ubisoft is always at the scene of the crime.
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Maddening Rambling (@MaddRambling) reportedSony ****** up. Removing hundreds of StudioCanal movies people purchased (digital copies) due to “licensing issues” right before announcing a shift to “digital only” sales in 2028 is just horrendous optics. “Stay with us! We’ll offer digital copies of any game you want and all we ask is that you accept the now-proven-high risk of suddenly having your purchases removed with no refund for any one of the thousands of possible excuses we can come up with!” I subscribe to a few of those “game access” plans - Ubisoft+, Xbox Game Pass, etc - with the full understanding that I will lose access to the games I play using that access if I stop those subscriptions. If I purchase a copy of a game though - digital or physical - it’s a pretty solid “**** you” if you think you’ll effectively steal from me by removing any of those purchases from my library/collection without a full refund. (I can hear it already - “..but you agreed to the TOS when you bought it that way!” **** off, fanboy. The point still stands.) Never been a Sony fan but we certainly don’t need Microsoft being the only major player in the console world. Crash Sony’s stock and get them to reverse course. Also - I’m sorry, Nintendo. The Switch is amazing and I’ll always be a Mario/Zelda/Pokemon fan but you’re more of a “niche, family friendly console” these days. Not a major contender anymore from the old “console wars” days.
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The Chaos Lounge (@chaosprimeZ) reportedSpent 4 hours with #AssassinsCreed Black Flag today and the game delivered. Based on early impressions and thi sis without the day one patch that should arrive for people, the game for me at present is a 8.5. Im still early but voice acting, animations and gameplay were good. Music was good. Only issues I had were 1 crash which im told is fixed in the day one patch among other things and come character facial animations. If they are not the main characters, the level of quality in the animation is reduced. Performance stats: However, on my 9950X3D, 3090ti (aging GPU now), 32gb RAM I was able to run on Ultra settings with DLSS set to quality, 1440p Resolution (what my monitor is) and framegen enabled at 70fps and it ran smooth. Without FrameGen i was hitting 45-50. The Frame lock didnt work but im told thats fixed in the day one patch too. So overall, a great job by @Ubisoft so far!