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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pontivy, Brittany 1
Paris, Île-de-France 7
Marseille, Provence-Alpes-Côte d'Azur 1
Ogíjares, Andalusia 1
Cergy, Île-de-France 1
Orléans, Centre 3
Vigo, Galicia 1
Cézac, Nouvelle-Aquitaine 1
Darmstadt, Hesse 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Charleroi, Wallonia 1
Capivari, SP 1
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • LaFixer
    Don Meow Meow (@LaFixer) reported

    @c0nqu3r00 @IGN The thing is pc has refund policies, mutiple store fronts, grey markets, piracy most of the time if you don't buy ubisoft games you usually get a life time lisence. Sony removing physical means they have monopoly store fronts no return policy, paid online service

  • BlackShinuchiha
    BlackUchiha (@BlackShinuchiha) reported

    @Ubisoft Ubisoft fix your god damn loging about 17x or more I have to reset my password to get in to Ubisoft connect

  • m902306
    M (@m902306) reported

    @UbisoftSupport how long for the uplay outage

  • itsofcdanaxx
    𝔻𝔼˙⋆✮ (@itsofcdanaxx) reported

    Fix your game. Every ranked match is infested with DMA cheaters or AI abuse. It’s exhausting. Instead of only caring about esports, start caring about the people who actually keep this game alive every day. Right now, Siege is in one of the worst states it’s ever been.@Ubisoft

  • mayacomics
    Maya comics. (@mayacomics) reported

    @itskaxyum @boystevepoussin Of the top of my head, EA, Activision and Ubisoft would have killed Minecraft with micro transactions and forced Mojang to make the next live service failure.

  • Lancaster_1899
    𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported

    @ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.

  • LilFuzyVert
    LilFuzyVert (@LilFuzyVert) reported

    @madculR6 @Ubisoft Yea but you are complaining about some **** that didn’t happen lmao. Also I’ve never had any issues beyond sound bug and mouse bug once every 500 games. I’d say 60% of the time it’s a user error.

  • xDarkWiffster
    Cliff (@xDarkWiffster) reported

    @XBOXWire @XBOX Ubisoft still hasn’t fixed wildlands. Start up the game first the first time. It’s fine, but after you close it out. And then reopen it. It’ll never load..you gotta disconnect your device from the internet to resume playing

  • Flouiz
    Flo | GameDev Analysis 🔜 Gamescom (@Flouiz) reported

    Absolutly not agreed. They didn't failed because they went public but because they failed on strategic stage and manage their scalability. Money of going public is used to reach another stage, and the video compare it with installed company. Devolver tried to structure the chaos of game support, trying to build a stable organisation with process. But their DNA was make with chaos. They've tried to reduce the risk and signed less "special" games. How many gamedev made a game with "Devolver vision" and failed to get sign? I mean the whole catalog of Critical Reflex? 🤪 Devolver is based on a mood, not a strong IP you can repeat. About TinyBuild... Well they failed on the crossmedia strategy. Thinking that a success could become a franchise. They've tried to become IP holders, and reduced the risk about innovation. Like Ubisoft did but with a better catalog, and well... They're good exemple of how it can turn bad if you stop innovate. But... Even of this context, I won't say it's a complete failure on their own. Because it's not a surprise that they're VC structure. Fact is that big actor of the industry are lying and pretend everything is stable and beautifull with stable growth. They always avoid to explain problems (no doubt most don't bother themselves to make post mortems and try to fix issues), and through time it impact the trust. And well... Trust is top1 kpi when you're in public 👀 It's not a problem to loose % on shares as a company. It's just become less profitable to create new shares.

  • deeple101
    Deeple101 (@deeple101) reported

    @Josh_Hammond96 @Ubisoft @assassinscreed I was more talking about the fact that the company is in some dire straits regarding finances. It could be neglect or simple code error. Could be the guy that does that stuff is on vacation and forgot to hit “run”.

  • Expelleddux
    Expelleddux (@Expelleddux) reported

    @assassinscreed I purchased Black Flag and cannot due an Ubisoft Connect account linking issue. Ubisoft support refuses to help me.

  • HonorRoller0831
    Jay 🇵🇷🗽 (@HonorRoller0831) reported

    @JohnnieMotley @Crash616 God of war bored tf outta of me (I’ve played all of them) Horizon is a Ubisoft game. Marvel games are cool, but they’re an experience more than a game and not worth $1000+ The last of us will be re re released again. More live service slop that will die in a month.

  • dulansi
    Dulez Ansi 💥🌐 (@dulansi) reported

    @bottygerjoe 💯 Ubisoft should fix their OLD game themselves if they expect us to go back and play

  • LionheartAsh1
    TrophyguyAsh (@LionheartAsh1) reported

    He's not wrong for a GTA game, 90 quid is a good price because you will get great content. The problem is that A) you are putting some single player content behind a deluxe edition B) other companies will do this and put rubbish content to make up value (Ubisoft for example)

  • iam_me31244
    iam me (@iam_me31244) reported

    @Futdonk The ai is totally broken. I think both Ubisoft and EA share each others AI as I have never seen anything so rediculous. You have never seen a game of football played as it plays in fifa.

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