Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Hela_R6 Hela (@Hela_R6) reported

    @InVitca The problem is that Ubisoft doesn’t have a target audience with the game. Valve and Riot obviously only cater towards competitive play, meaning a clear vision for the game. Ubisoft tries to cater towards both and it clearly doesn’t work.

  • Jmanch3wYT Jmanch3w (@Jmanch3wYT) reported

    @BlazeDillon It's frustrating that uninformed consumers buy stuff like Call of Duty and games-as-a-service games because it basically allows and invites these corporations to ruin the medium. I'm tired of people asking businesses like EA or Ubisoft to change, yet they buy their games still 😐

  • KurtGardner04 Kurt Gardner (@KurtGardner04) reported

    @XGamelogiC @Rainbow6Game @Ubisoft Let’s sort out the cheating problem first before we make the game free

  • MulliganBrennan Brennan Mulligan (@MulliganBrennan) reported

    @sarvesh1050 @jaggamiquel @assassinscreed Ubisoft has had a large amount of abuse allegations and proof that they had occurred and, even tho they acknowledged the problems existed, did not make any meaningful changes to the workplace to fix those issues. Dont buy their games until they do. #HoldUbisoftAccountable

  • TheMasterOfMilk A (@TheMasterOfMilk) reported

    This will probably be hard to pull off, but let's get as many people as we can to not buy any Ubisoft products until they fix this. The game industry has long been plagued by problematic (maybe even inhumane) management, there has to be a change! #HoldUbisoftAccountable

  • HotlineGraal ‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍‍‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍. (@HotlineGraal) reported

    @Nibellion A Ubisoft Original In showing overhyped CGI trailers and release the most basic broken game with 0 storytelling depth

  • Alien_Highjinx Mïšçręãńt (@Alien_Highjinx) reported

    @Ubisoft, @Xbox Is the @watchdogsgame save glitch on #XboxSeriesX still not FIXED??? I played for a few hours earlier today - turned it off & just now turned it back on to discover EVERYTHING I had collected/done has BEEN RESTORED!

  • MatthewKeck14 Matt:) (@MatthewKeck14) reported

    @UbisoftSupport so every day i try to log into Ubisoft connect it says a Ubisoft service is currently unavailible, but i get in like 5 minutes later

  • somnovem horrid, yet canon (@somnovem) reported

    @JUSTINtime4aLAF i realise that’s not the pressing issue here it’s just baffling to watch media describe this sort of thing as exciting ESPECIALLY given the Ubisoft of it all

  • IamCheekiBreeki IamCheeki (@IamCheekiBreeki) reported

    @UbisoftSupport Everytime I try to login to uplay/ubisoft connect it always says "a ubisoft service is currently unavailable"

  • cat5_k WolfCat5K (@cat5_k) reported

    Wish Ubisoft would fix Valhalla on the PS5

  • HotlineGraal ‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍‍‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍‍ ‍. (@HotlineGraal) reported

    @Nibellion Gonna look how any Ubisoft game looks. Broken.

  • Modialhendi Mohammed alhendi (@Modialhendi) reported

    @Ubisoft There is a problem with the For Honor servers, and I format the modem 3 times and still the same problem as yesterday

  • Tabwire Tabwire (@Tabwire) reported

    The Ubisoft Stats API is down. We're working on fixing this issue as soon as we can. We will update you soon.

  • MarkForRasslin Tom🤘 (@MarkForRasslin) reported

    @David69812860 @ecomixne @LazerzZHD "time will show ubisoft will make right actions on this!" that's exactly the problem, they've had time to do **something** and haven't done ANYTHING.

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