Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 3 |
| Paris, Île-de-France | 15 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 3 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 2 |
| Elche, Valencia | 2 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Orléans, Centre | 2 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
| Brisbane, QLD | 1 |
| Épernay, ACAL | 1 |
| Lillers, Hauts-de-France | 1 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| Shizuoka, Shizuoka | 1 |
| Le Havre, Normandy | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Orsay, Île-de-France | 1 |
| Melbourne, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Sir Dwulfgr (@Sirnoobwulfgr) reportedI ran into the same issue while I was at ubisoft, I was specifically told to stop calling everyone Sir/bhaiyya and just call them by their name Takes a while to get adjusted xD
-
Ais (@uniqueusernanme) reported@HuskSenpai @breeder_j Not every long game is a ****** openworld game from ubisoft. I wouldnt play these if they were 20$ and 10k hours. You issue isnt playtime, its the genre + playtime.
-
Prospector (@NewsProspector) reported@DoesItPlay1 Sounds good. Yeah it's good to be proactive on this issue and open up as many dialog channels with the devs and publishers to see if we can convince them that game preservation is the way to go, and acting like Ubisoft and Bethesda does with their "physical releases" is really not the way to go. It is getting tiresome waiting for a game to release only to find out that the devs/publishers have gone with the approach of a few 100mb on disc or "internet required" I'd rather know right up front (or very soon after) which way they are going to go with their release so I know whether to care/preorder or not.
-
Nikolaja12 (@Nikolaja122) reported@JorgeSakar @KeyTryer 1. There is a good reason. Ross started this because Ubisoft, creators of The Crew, shut down a game he had paid for. He made many good faith attempts to either get a refund or be allowed to play the game offline. Something Ubisoft refused. Since day 1 of "Live-service" gamers asked a question the industry refused to answer "what happends once you don't want to upkeep the servers". And we got the answer, which was nothing, just take the money and go. When the industry fails to self regulate, the government has to. 2. That is not on Ross or SKG, that is on the legislators who will make the laws. Some people will get hurt by it, but that's on Ubisoft who initiated this entire process, and not on the customers who got hurt. 3. nobody is asking them to make a game in a specific way. Just that if THEY CHOOSE, because it's ultimately their decision, to make an online game, to have an EOL plan so people don't lose their products. There are hundreds of different ways of doing this. 4. again, nobody is asking them not to exist. People are just ask to have the product they paid for. To give you a casino analogy: It'd be like putting 60$ on a hand of blackjack and before anything else, you're forced against your will to leave and you don't get your money back you just placed down. Would you be okay with that service?
-
G-ROCK1021🎮👟 (@G_ROCK1021) reported@airmaxtrin It’s not a false equivalence if you equating time to money then we should take issue with more things that aren’t giving us 12-15 hours gaming lol. A lot of people don’t have 12 hours to sit down and blow through a game in one sitting either. I’ll pass on Ubisoft slop
-
Levi (@LJJ3k) reported@Ruleof2Review Yeah it’s rough out here. Also the irony about its launch state is that while there were bugs, it was still far more polished at release than any other Ubisoft open-world game launch release for at least 7 years prior. People were mad about forced stealth tho lol skill issue imo
-
YoshiTaro (@NintenDEan303) reported@RavenMentore Very true, just SUPER DIFFICULT to do in the modern age, companies don’t listen to fans at all almost. Super ******. Last thing I’ll say is that the og game was filled with bugs and issues especially at launch. Hoping Ubisoft will fix a lot of complaints before R comes out J9th.
-
Ɲ𝒊𝒌𝒪 🍥 💰🚀 (@_N_1_k_o_) reported@theruthisama @BulkerGamer I know brother, i didnt touch Marathon, i laughed at it. Marathon is a result, not the issue. The issue is deeper in Bungie and Sony and Ubisoft and many others, its a Cancerous Rot that needs removing.
-
Poyraz Denizli (@poyrazdenizli20) reported@Frjngee @Ubisoft @UbisoftSupport Talk to Sylas_Nerd about this issues
-
Jim (@Sledgehammer44) reported@LambdaGen Yeah @Ubisoft time to fix Toy Soldiers War chest
-
Jordan 👾 (@TheJordashOwen) reported@CammyHoliday @Luminis_9 @intercelluar Yeah, I'm not mad at that to be fair as a premise. I don't respect modern day Ubisoft, but if you can give a faithful remaster to test the waters then I can back that. The Crash N.Sane trilogy resulted in Crash 4, surprisingly they haven't made a new Spyro, but there's hope.
-
Jaiden Franqui (@JaidenStation) reportedStudio Appreciation of the Day: Motive Studio (@MotiveStudio) A different studio that acts on its own from the corporate parent. Founded in 2015 by Ubisoft legend Jade Raymond, as the Canadian development team for the controversial Electronic Arts (@EA), they immediately got their start with development on Gaia, but immediately the studio began to have an identity crisis once they started to work on the campaign for the PR disaster that is Star Wars Battlefront II, and once that game was mercifully released, conflicts arose with Gaia and was unfortunately cancelled by 2021. That ended up being a blessing in disguise, as once Raymond left to join Google (remember the Stadia?), Patrick Klaus, also from Ubisoft, was assigned as the GM of the company and after launching the mediocre enough Star Wars Squadrons game, EA decided to take a gamble on Motive by assigning them to work on something new to Dead Space in response to Capcom striking gold with the Resident Evil remakes. The result? It worked. 2023’s Dead Space immediately brought in interest in the studio, as it successfully captured the ambiance of the original game, while improving on a few quality of life changes that made an accessible package from start to finish. The big problem was that EA published it, and the game undersold expectations, which is understandable given the $70 price tag and people didn’t know that it was going to be another live service game as people has been getting accustomed to with the company in recent years. Despite working with DICE on Battlefield 6, which was a fantastic result of EA finally getting Activision a taste of their medicine, Motive is position as the next in line as they are working with Marvel to develop a game based on Iron Man, and with their quality that was provided with Dead Space, I think we can expect it to be like a narrative driven action-adventure third-person shooter, with flying mechanics inspired from the BioWare failure that is Anthem. Motive is next in line and out of all the EA developers that would have a solid future ahead of themselves, they are ready to prove themselves wrong as single player games should be a big component in their overall business strategy.
-
keworrk (@keworrk) reported@Xyriks @Slayfulness @PlayEmpulse It did pop but the game had a lot of issues and people aren't patient so they started to hate like crazy and when ubisoft saw that they choose to stop it. And yeah a lot of games don't pop but stay playable even without new content and that's what they should have done to see
-
Alec 🥶🔥 (@Swytchers) reported@ilBakii @Ubisoft Yeah , xdefiants biggest issue was net code and mark rubin asked to move it to a newer engine so that wouldn’t be an issue they told him no and they had to basically bandaid the game and that’s why it took so long to come out
-
ZODIAC (@zodiacR6_) reported@zCrxticxl @Ubisoft valid crash out