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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 9
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • adriana_vachita
    La Peppe / Adriana (@adriana_vachita) reported

    @IngasGold @puppycelebrity @SpIinterCaI As a contrast, I just finished the Mad Max tie in game which has a similarly dull ubisoft approach to its open world. However, that isn't really a fundamental issue: if that generic open world was able to interact with the game's core systems more it would a far stronger title.

  • Kaizar_3
    KAIZAR underscore 3️⃣ (@Kaizar_3) reported

    This game went from being a sequel of an acclaimed platformer to a ******* space sim prequel nobody wants. Ubisoft should release it and let the ship their on crash already.

  • FeyFather
    Swamp Hermit (@FeyFather) reported

    @kulpreetvirdi Yes, I can and do demand exactly that. @Ubisoft has every chance to do right by its fan base and instead delivered this glitched, unfinished slop then didnt support players when they had issues.

  • awalmsley11
    Yorkshireneer (@awalmsley11) reported

    Ubisoft connect is honestly the shittest platform in gaming. Tried every fix including reinstall to get Assassins Creed Black Flag working but no, it just crashes before loading. Refund time I think.

  • WolfgangMishima
    WolfgangMishima (@WolfgangMishima) reported

    @LegendaryYOBY When you put every major first party game into a subscription service on day one, I think it does devalue those games. Xbox is now giving us enough data to have that conversation. It’s great for consumers, but whether it’s good for business is another question. Ubisoft has its own problems. PlayStation doesn’t launch its biggest first party games into PS Plus on day one. Rockstar isn’t putting GTA VI into GTA+ on day one. EA Play Pro offers day one releases, but that’s PC only. Console EA Play is mainly trials, discounts, and older titles. Game Pass has been the biggest test of the day one subscription model. It’ll be interesting to see whether Microsoft sticks with it long term or changes course based on the financial results.

  • salaar018
    Salaar (@salaar018) reported

    @UbisoftSupport @Ubisoft Hey, ubisoft my ubisoft account recently hacked. I've been trying to reach you via ubisoft support by raising ticket but my problem haven't been solved. please help in recovering my account.

  • AbbhirajxNag
    Abbhiraj Nag (@AbbhirajxNag) reported

    They’re definitely adding Unarmed & Hidden Blade Combat to AC Black Flag Resynced in the future. No one goes through so much trouble of saying that they are listening & thinking especially when its Ubisoft who needs a proper win.

  • SylvanAmory
    Sylv (@SylvanAmory) reported

    As much as I'm enjoying Black Flag Resynced, they really gotta fix the performance issues in large city spaces like Havana. As far as specs go, I should have ZERO problem running the game on the settings I have. Ubisoft please🥲

  • StormslayerDev
    Stormslayer 🔜QUAKECON 2026 -HD Remasters/Gamedev (@StormslayerDev) reported

    @SaberKinniku Deadass. I just posted Warhawk. Part of the installation process is going through the startup menus, connecting to the server and hosting dummy games to allow the game to crash multiple times so RPCS3 can compile assets. Its the best ubisoft port you'll ever play though

  • ChiefOfBcrk
    Hiccup H. Haddock (@ChiefOfBcrk) reported

    @YousefFarra26 @xShephardx @Ubisoft What is the problem using two words?

  • 2012_nugget_201
    Narco (@2012_nugget_201) reported

    @TimoTweetss Ubisoft is so bad at writing, how is it possible that almost every new addition is rife with writing issues

  • BlueberryBirdo
    💙Harpo💙 (@BlueberryBirdo) reported

    That’s honestly probably the main issue with Assassins Creed games, and even other Ubisoft titles with free roam in them. They keep putting way too much in those games that I can never finish them. Valhalla was really fun to play, but 100 hours in I’m still not finished.

  • pogbum4040
    pogbum (@pogbum4040) reported

    @Dedo1380601 @1_batuta @SynthPotato i dont think it should be erased too, its a system that allows for tons of story focused side quests, the problem is really the amount and the quality of it, tw3 does it but way better, also ubisoft games main story have really mid cutscenes too

  • DuckinFickhead
    🤘😎 (@DuckinFickhead) reported

    @Ubisoft Don't put out a patch if it's just going to **** **** up! Getting controller lag real bad now. #BlackFlagResynced

  • AmazinglyRay
    Amazingly Average Ray (@AmazinglyRay) reported

    Idk. People would just say - AC clones. The issue with Ubisoft games is never the aura or the visuals. Worlds they make are great. It is the copy paste uninspired gameplay expanded over way too long runtime.

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