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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • dx80834
    dx80834 (@dx80834) reported

    @Bensam123TV @antoniorib65 @wccftech So why do both ea and Ubisoft keep rebranding and. Rereleasing their platforms and epic is bleeding money and getting in trouble for offering games for free without consulting sellers ? No one is innocent.

  • briibtw
    brii (@briibtw) reported

    @azzyriax @Ubisoft @packrnnrs trying to paint this as helping fix behavior rather than angry and attention seeking. if you truly cared ab women's esports this would've been brought up first w who runs it not blasting messages on X for impressions. very weird the time to correct behavior is after u got **** on

  • KevinSigmu
    Kevin Sigmund (@KevinSigmu) reported

    @TRIPSTER0 @RinoTheBouncer Let’s be frank, ppl are more concerned with the loss of ownership & the ability to buy, sell & trade games. Or having games they bought go poof (like the TMNT remake by Ubisoft, due to loss of license). Fix that with media bill of rights, or similar, you fix the outrage

  • ph9ntm
    Jayden (@ph9ntm) reported

    I AM PLAYING CHEATERS EVERY GAME PLEASE FIX UR ****!!!!! @Rainbow6Game @Ubisoft @UbisoftSupport

  • JarvisSnitcher
    Jarvis Snitcher (@JarvisSnitcher) reported

    @KentLavis @harunozuka It was a temporary fix for me, the day after i sign in to play Far Cry 3 and their ****** DRM (Ubisoft Connect) suspended me again.

  • xKanteNx
    JJ (@xKanteNx) reported

    @Twinwar @GameSpot Game Pass wanted to be the Netflix of video games and ran into the exact same problem Netflix did. A good value service got progressively warped with inflating "perceived value" to hike prices with crap like Ubisoft and Call of Duty that many customers did not want anyway.

  • supawiz6991
    Supawiz6991 (@supawiz6991) reported

    @Garfieldisdoc at this point, I think the only direction for siege is to either make siege two or rebuild siege one from the ground up. The Current siege code base has foundational problems that I don’t think could be fixed. I don’t think either these two will happen because Ubisoft is broke.

  • Onyx_R6S
    Onyx. (@Onyx_R6S) reported

    I have literally just given up playing ranked at this point, I have hit champ almost every season for years, and now I struggle to stay in Diamond because every other match is just cheaters... @Ubisoft fix your game please!

  • SurgicalAx3
    SurgicalAxe (@SurgicalAx3) reported

    @Shiiny77 @TitaniumRolo except we have examples of games that have their cheater problem way more under control than in siege. i dont know if ubisoft hates siege because it's an evil bad shooting game... WITH GUNS!! or if they're just that lazy, but this is malicious negligence.

  • EstebanA489
    Esteban Aguirre (@EstebanA489) reported

    @ShanTofique @GermanStrands Ubisoft rarely disappoints in that regard; the only problem I've noticed in many games is that everything tends to look very shiny.

  • NotHaru47
    Haru47 ☭⃠ |🥀☠️ | ✂️💔| 🔩🧪|💉🍷新人ゲーム開発者 (@NotHaru47) reported

    Ubisoft be like "yeah we made a bunch of cool games using the Tom Clancy's license, let's not do that again and instead make live service slop"

  • moe_epsilon
    𝒟𝒶𝓋𝒾𝒹 (@moe_epsilon) reported

    @Aquataris @NazRaiGaming @RinoTheBouncer The Crew, again, was killed by Ubisoft, because they took their servers down. I OWN a physical disc copy of The Crew and it changes nothing, because it doesn't turn on now, so physical didn't save anything. That's not Sony's fault, though.

  • Unbound_Selrahc
    Unbound_Selrahc (@Unbound_Selrahc) reported

    This feels like a distraction that people only just noticed. This isn’t a big problem, Ubisoft does a year on PC. If you haven’t used it in 3 years, you probably aren’t coming back, but it does suck to lose access to all your stuff. So we say it louder @Sony @PlayStation we want

  • IntoprR6
    Damienッ (@IntoprR6) reported

    @SpoitR6 The issue is they NEED TO rebuild the game on a different engine, then the anti cheat would be up to date. Even tho Ubisoft HAS the money to do this they won’t. Somehow they think it’s a good idea to let their biggest tittle die due to cheater.

  • AngelClawGaming
    AngelClaw (@AngelClawGaming) reported

    @tallguy951 this issue is not exclusive to consoles ubisoft is an example of a digital library that can go poof if they close business and all your games with it having a physical disk is one way to mitigate that, but there are other ways as well to guarantee that you will still have access to your library

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