Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • xddxdxdxdfdx Euphoria (@xddxdxdxdfdx) reported

    @Wei2Yue I WANT TO LINK MY UPLAY AND TWITCH ACCOUNT BUT IT SAYS: AN ERROR HAS OCCURRED WHILE ENABLING REWARDS PLEASE CONTACT CUSTOMER SUPPORT. I ALREADY CONTACTED THE CUSTOMER SUPPORT MULTIPLE TIMES. ALL HE SAID WAS A SORRY. can you guys do something please?👀👀👀👀👀👀👀👀👀👀👀👀👀👀👀

  • _MRJXS alwaleed(´∀｀*) (@_MRJXS) reported

    @Ubisoft plz fix blitz hitbox he gets killed from the front.

  • R6Rinzler RinzlerR6 (@R6Rinzler) reported

    @girtania Yeah, but if Ubisoft would spend a lot of time revisiting every single line of code with some that has studied coding for a long period of time. Just to fix every flaw in it. That would seriously improve the game experience by a lot.

  • ricskoch Ricskoch (@ricskoch) reported

    @Pengu Ubisoft is a ******* joke. They change their mind and regard it as a communication error. They either have some super bad community managers or generally their work ethic is an absolute abomination.

  • Takkion_ 𝕿𝖆𝖐𝖐𝖎𝖔𝖓 (@Takkion_) reported

    @R6esportsAPAC How do you disconnect your current Ubisoft account and reconnect a new one?

  • HQSKY_R6 Husky (@HQSKY_R6) reported

    @Ubisoft @Rainbow6Game @UbisoftSupport , can we get a fix to match replay making your game crash when turned on, but is completely fine when turned off?

  • PeterK100086 Peter Kirby (@PeterK100086) reported

    @Rainbow6Game did you make the game intentionally crash or something. I keep getting this loading up the game and nothing is happening. Ubisoft support is not helping. I’m on my series X console and my gamer tag is: silentkill1457. This game was fine before the update.

  • KatayokuVTenshi LittleBrother (@KatayokuVTenshi) reported

    Hi @Ubisoft @UbisoftSupport Let's do it again. Your game is crashing on my ps4 (And surely on other people's ps4, ps5, Pc and Xbox). I have not been able to play one single game since the new season. So PLEASE FIX THIS.

  • adam_mossman Adam's Apple (@adam_mossman) reported

    FFS @Ubisoft are you guys ever going to put out a decent game that doesn't get fixed 4 months later? That bug halfway through #AssassinsCreedValhalla is still present and VERY frustrating, not allowing us to advance the game.. FIX IT!

  • DanielOlimid IWasLog (@DanielOlimid) reported

    @EthanChanZhuoXi @rtsoft @mikekasprzak Seth has nothing to do with gt rn hes not working anymore on it, the game was sold to ubisoft so tell that to ubisoft not Seth.

  • HamzaSari29 Hamza (@HamzaSari29) reported

    @ZaborilaC @growtopiagame İ don’t understand why everybody saying same things. İmagine growtopia has millions of players right now. But seth and hamumu were 2 guys. That’s why they sold the game and also i think ubisoft fixing game slowly if they fix csn,bugs and hacks the game will be perfect

  • Vilius69617644 Vilius (@Vilius69617644) reported

    @growtopiagame few minutes u sure bout that ubisoft u sure are working hard u should fix the server b4 giving us updates not to be rude ur taking ur time but we want to play soon as possible. If your gonna post up server up in few minutes means it needs to be few minutes be honest and say it

  • HamzaSari29 Hamza (@HamzaSari29) reported

    @ZaborilaC @growtopiagame İ don’t understand why everybody saying same things. İmagine growtopia has millions of players right now. But seth and hamumu were 2 body. That’s why they sold the game and also i think ubisoft curing game slowly if they fix csn,bugs and hacks the game will be perfect

  • Zakyilhm Zaky Satoru (@Zakyilhm) reported

    @ariqflh @tahaduran07 @growtopiagame Yea, online bots is one of the components that make the game bad. In Seth and Hamumu time, there was no bot (maybe a few). But many trouble now like many csn, hack, phising web, and naughty players that used glitch and bug, so ubisoft can't handle. Im sure hamumu and seth too

  • ItzTexas_ Texas (@ItzTexas_) reported

    @Ubisoft You should um fix it where you don’t get ddox it’s been 2 damn timed I’ve gotten ddos on Xbox. Fix it where it shouldn’t allow it y’all make thousands of ******* dollars do something with it ****** heads

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