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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Erstein, ACAL 1
New Delhi, NCT 2
Morrisville, NC 1
Berlin, Berlin 1
Montbéliard, Bourgogne-Franche-Comté 1
Clarkston, MI 1
Marseille, Provence-Alpes-Côte d'Azur 1
Palm Bay, FL 1
Sydney, NSW 2
La Garenne-Colombes, Île-de-France 1
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hesse 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre 1
Paris, Île-de-France 2
Villefontaine, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • therealsquidly
    Caleb William Caron (@therealsquidly) reported

    @BreadMa05067163 @KuroganeMecha @Kotaku Yes because Ubisoft isn't going through financial trouble atm. They definitely know what they are doing... They make bad games that print money because of whales children and franchise loyalist. Congrats. Get milked

  • Sammie_cutest
    Sammie (@Sammie_cutest) reported

    @MacieJay The issue is still that the game is riddled in cheaters, Ubisoft is falling apart from within as a company anyway. In a decade Ubisoft will either not exist or will have been bought by a competent company.

  • Moon13Boy
    Tenuchi. (@Moon13Boy) reported

    @UbisoftSupport I solved the problem, I have to check the game files through steam and use the "vulkan" mode, that's the only way the game works, all games run smoothly on my pc, only the R6S has problems. please Ubisoft . just save the R6Siege

  • AlbaniaUre1
    AlbiA (@AlbaniaUre1) reported

    @pripyatbeast Their problem since day 1 was Self Publishing, if this had Activision or Ubisoft it would of sold 3 MIL

  • JoshKin71065330
    Josh King (@JoshKin71065330) reported

    @Rainbow6Game please i beg ubisoft fix your hit boxes🙏

  • GarrettEAtkins
    Garrett Atkins (@GarrettEAtkins) reported

    @nitsujeke @kidsmoove Well, idk how much you know about Ubisoft. But referring to it as a singular studio tells me...not much. Failure? Despite their issues, they're a massively successful studio. What are you talking about?

  • missthing1960
    non ya (@missthing1960) reported

    @ForHonorGame Server crash server crash server play oh hey look u can play 30 min later server crash server crash server crash server crash oh wait possible reconnect nope server crash server crash server crash. Honestly at this point shut down your servers and close all Ubisoft games n refund

  • VicBStard
    Citizen B'Stard (@VicBStard) reported

    The "gaming press" positively creaming themselves over Ubisoft's financial issues. Salivating that the next Assassin's Creed will be a quick easy review for them (because who wants long games). What a toxic bunch of cnuts.

  • Elias60907632
    Elias (@Elias60907632) reported

    @UbisoftSupport Hi I got a message that the Ubisoft service is not available at the moment although I am connected to the internet and yesterday I got kicked out in the middle of the game Assassins Creed 2 could you please help me

  • Keladinus1
    Canute's fanboy (@Keladinus1) reported

    The problem with this company is that even if BGNE2 does eventually release, Ubisoft is obsessed with the big open world formula now, so whatever it turns out to be will certainly follow that pattern. Because **** streamlined singleplayer experiences.

  • OuterSpaceBro24
    Outer space bro (@OuterSpaceBro24) reported

    @iTreetry @kidsmoove It’s not just Ubisoft reporting it’s sales are down. Almost every big publisher/dev that focuses on single player games and doesn’t have a hit multiplayer/live service game already is reporting losses. Sub services mixed with F2P games is leading to games selling less.

  • Gyan2301
    Gyan (@Gyan2301) reported

    @UbisoftSupport @MEXICORROSIVO Hey ubisoft! I linked my ps4 account to my pc account and I didn't get my operators. When I logged in on my ps4 account i only had my pc operators. Can you fix this? I already dm you Regards Gyan

  • konigssohne
    NEOAethyr (@konigssohne) reported

    And also use proton 7.0-5, not 7.0-6. (that breaks uplay later on) If this ever happens again I don't think I'll have too much trouble. It is a mess though, getting saves to recognize isn't easy when it's scattered in 2-3, 4 diff spots. ..

  • RabbitRaft
    TheRabbitRaft (@RabbitRaft) reported

    @UbisoftSupport why can I get chat banned in R6 when I have chat turned off? How can I be abusing chat when I dont have the function on? The new reputation system is clearly based solely on # of reports and its being heavily abused. Ubisoft pls for once fix your ****

  • AlexxColors
    Alex🔮🎃 🔞🧡⚢ @ Trails/FFXIV (@AlexxColors) reported

    @OrioN87774297 So I challenge anyone to prove that not buying the game has a positive affect on any community or as a whole. They just can't. It's a video game. There are far worse issues in the industry, why aren't they talking about Activision Blizzard? Ubisoft? Etc

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