Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Metz, ACAL | 4 |
| Paris, Île-de-France | 18 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 3 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 3 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 2 |
| Elche, Valencia | 2 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Orléans, Centre | 2 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Lacroix 🇫🇷 (@SolarisFR) reported@Crater_Bob @nichegamer Infinity Ward died the OGs founders got thrown out. They made Titanfall afterwards. Then really... I'm going to say something really hardcore... But Ubisoft games aren't bad games. The issue with Ubisoft is their creative and artistic vision. It's at best boring, at worst full woke. And they keep making less good versions of their own IPs... Like The Crew was goated, The Crew 2 was a downgrade, and The Crew Motorsport is yet another downgrade. Is it a bad game though? Not really. But the fun island party theme and ugly *** characters are what's killing it. Skull & Bones is a good game, again killed by the ugly *** characters, small map, and boring AF art direction. I myself love Ghost Recon Breakpoint, it fills that Arcade-y stealth massive open world sandbox spot, looks great, runs exceptionally well, killed by ugly *** characters and boring direction. Prince of Persia the Lost Crown is really really good. Killed by putting a modern day afroamerican as MC. but the game itself? I have no complaints besides a bugged sidequest. But you've got games like DOOM, The Talos Principle 2, Forza Horizon, Planet Coaster, Outer Wilds, E33, Satisfactory, and so on. All the best games in each categories, and most of those pushing the medium further aren't ****.
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Bethel (@bethelabraham_) reported@IYDKMIGTHTKY86 @khadroth The game was being sold for 40$ on steam, so ubisoft was earning 28$ (after the 30% cut). Steam would've allowed for 30$ or smth but 15$ literally is not justifiable. And the game got listed on Steam for 15$ only 1 day after that too so what is your problem with this exactly..?
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Alex (@fidodidotriplex) reported@statsdotcc Well, I’m 10 yr player and I’m not playing ranked until they “FIX” her……technically, the season has not started yet for me and millions of players…..**** YOU @Ubisoft for releasing a one sided game and call it “balanced” Fix your crap and I’ll start the season…
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noir (@Noirx360) reported@XoDEATHANGELoX @digitalfoundry Sony closed Bluepoint and they are doing better than Xbox. It sucks bad that people lose their jobs but let’s not pretend it’s an Xbox exclusive problem. Ubisoft held layoffs too
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Alex (@CameTooFast) reportedHey @UbisoftSupport @Ubisoft @assassinscreed I know Black Flag Remastered is almost here, and I'm excited to play, but I'd really like to clean up the multiplayer achievements for the 360 and One version but the servers are incredibly spotty. More often than not, it's impossible to connect to the servers and it just puts you in limited mode. Can we please get a fix before the new game drops?
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Scoreland28 (@Scoreland28) reported@DBNOChaos77 @BigBossBroly They do have to agree to be on there and they get an upfront payment for bigger titles, then recurring for downloads, much like an exclusive deal. The AA studios and indies end up with a lot of exposure and risk free user acquisition so I think it's good for them. I just think that trends it gaming happen for a reason normally. You see remakes and remasters pop off and make a lot of low risk cash flow, every platform does them. You see a new genre of game pop off, everyone starts development... Why didn't everyone copy game pass? Ubisoft tried and they are drowning. That's not exclusively due to the service by any means, but if it was such a no brainer, why wouldn't they follow suit and make bank? Has to be more to it is all
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(#_-) (@parad6x) reported@Gigortis @Ubisoft @Rainbow6Game no problem gamer i have been there
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Shadow Stone (@LSXGOD812) reportedLive service games are the biggest scam in gaming history. Companies like Ubisoft and EA killed single player experiences so they could milk you with battle passes and $70+ seasons forever. Games like The Division or Anthem showed us the future: empty promises, server shutdowns, and dead player bases. Bring back complete games on release no always online bs man.
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Zeus🐺 (@realZE9US) reportedPlaying at 90 Fps, I beg you please fix your game @Rainbow6Game @Ubisoft
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Luke (@lukmills) reported@just_nearly @pcgamer And you are the reason the industry sucks. The reason EA and Epic and Ubisoft still exist and thrive. You are the problem.
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KamaroRN (@sgemma582) reported@UbisoftSupport So the player continues to miss content & ability to obtain anything from prior, current or new events until Ubisoft Support fixes the issue. Additionally, my agent was fixed the last time within 2 days & then removed again 2-3 days later. So what compensation will I get. NONE.
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TAK (@Tak225Th) reported@M4Ximizando nope I would unsubscribe and buy select games I want say one games is the only reason I sub to the service I would rather they removed EA access and Ubisoft plus and Fortnite crew
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Dickey (@_Ricky0_o) reportedI have a problem: my ubi account has an incorrect email, not mine / non-existent, the problem is that the ubisoft site with the ticket sends me the usual answers that make me run empty. How do I solve it, I find this problem important for obvious reasons
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Airo 🏴 (@airoywy) reported@KSR6S the biggest issue is the EML challenger circuit clashes, there are no entry fees for T2 primary or secondary tournaments as they are with Ubisoft. Your idea of running them every week is good but it clashes with other tournaments that have T2 points and your doesn’t
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Ddynamite (@The_ddynamite) reported@ThaBeefDev @Beat_Rev @Pirat_Nation Screwing over ubisoft is a public service