Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More

uplay-ubisoft Hero Image

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1
Wernigerode, Saxony-Anhalt 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • StoneyR6 Stoney📊🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StoneyR6) reported

    ubisoft - FIX UR SMELLY ******* GAME WHY AM I FREEZING FOR 10 SECONDS 3 TIMES A ROUND RUFF RUFF GRRRRR

  • antondaone theAnton (@antondaone) reported

    @Ubisoft I see now that you don't care about your customers after you get paid and you're the only ones selling fraudulent codes. Most of the time you don't even answer the tickets. This problem will be easily solved for the future, by not buying any more of your products!!

  • rocking_teen River (@rocking_teen) reported

    @Ubisoft M.U.T.E Protocol bum *** hell. I’m tired of playing your broken game. **** you I’m switching to sims. This why you losing players.

  • DB0H1 DB0H (@DB0H1) reported

    @UbisoftSupport Did Ubisoft just fix wildlands or is it just me cause YEEEEEEEESSSSSSS

  • Michael12OneTwo Michael (@Michael12OneTwo) reported

    @XboxSupport please assist Ubisoft with the Wildlands issues, the game is on GamePass but is unplayable and has been since before Memorial Day. Ubisoft Support will not tell us what is going on. This is getting a bit ridiculous… where is the quality control here?

  • nickthomassdsf Squarty Party (@nickthomassdsf) reported

    @Ubisoft Is there some fundamental problem with your servers that you just refuse to acknowledge? I literally get "multiplayer connection issues" while I'm trying 9 times to play #FarCry6 offline. Fix it.

  • JacobLempka Jacob Lempka (@JacobLempka) reported

    @UbisoftSupport Lol no you haven’t, ghost recon wildlands is till bugging out on Xbox one. Too bad y’all had that exodus of developers back in December, ironic that the next month y’all started having problems with most of your servers. Think I am done buying Ubisoft games for a while.

  • ajnssjisjsns ajnssjisjsns (@ajnssjisjsns) reported

    @Ubisoft @UbisoftSupport i can’t connect to servers on ghost recon..error code is Ribera-40002

  • astraltealeaves Smiznog (@astraltealeaves) reported

    @Marc_Normandin It's what consumers want. It's not really what they want, but it's what they think they want, and they're gonna keep buying it. Also Ubisoft is just a drop in the ocean of this problem lol. They are a good example tho.

  • BlackHurting Hurting Black Man💔 (@BlackHurting) reported

    @Ubisoft you guys gonna fix ghost recon on xbox???

  • ShambukisHouse Shambuki's House. (@ShambukisHouse) reported

    @UbisoftSupport It just says ubisoft connectivity error Ribero something something I'm playing on xbox one

  • mess_univers Mess (@mess_univers) reported

    @UbisoftSupport The issue occurs when i click on "coop" on the title screen menu. A modal opens telling me it is trying to connect to Ubisoft server. After a moment the error is displayed. Note that i Can connect to Ubisoft connect via the overlay and browse content. I've done all these stuff

  • correia_jordan jordan correia (@correia_jordan) reported

    @Ubisoft @assassinscreed Hey the new festival update makes me game crash after like 5 to 10 mins, any suggestions?

  • Erkkari MNM l Erkkari (@Erkkari) reported

    Dear ubisoft please get an proper anticheat and fix ur ****** audio ty <3

  • MechaDragon101 Mechadragon (@MechaDragon101) reported

    @AlexanderThrond I didn't even knew they were offering free Ubisoft plus, remember that if you have Luna you can use that service on the cloud

Map Check Current Status