Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 3
Lucé, Centre-Val de Loire 2
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • JuanDaSwan JuanDaSwan (@JuanDaSwan) reported

    @Nup1xBanned @WaltzR6 Games in a great state, but I’m p sure this guy cares about the game and is trying to get Ubisoft to start fixing the cheating problem by showing how easily he can screw everything up. For a whole day people couldn’t queue unranked or ranked or custom games cause of him

  • ReliableWindowz Windows10 (@ReliableWindowz) reported

    @greghavenner If this guy really has a problem with nades, tell him to write a MLA format essay into why nades should be changed and have him send it to Ubisoft. Clearly this guy thinks he’s in the right.

  • KamSage Ross Kennedy (@KamSage) reported

    @ugobananas Ubisoft Disconnect more like! *badum tish* I'm goin to bed, good luck with the problem.

  • ShockSteinman Dr.Steinman (@ShockSteinman) reported

    @INTERRO No problem ubisoft. You want change recoil again and again.. OK. November, battlefield. F.O

  • Azza18113878 Azza (@Azza18113878) reported

    @UbisoftSupport Can't connect to ubisoft connect or co op keep getting error Maine-158 and Maine-15F

  • RedmanShawn Shawn Redman (@RedmanShawn) reported

    @Ubisoft Please fix the cutscenes on PS5. It really breaks the immersion in the story.

  • jonxbanks Papa Ghost (@jonxbanks) reported

    @UbisoftSupport @IDEAS_GAMER I’m on Xbox and having the exact same issue. I’ve tried hard resetting the game itself. Hard resetting the Ubisoft connect app. Hard restarting my Xbox. Deleting the game and app and reinstalling. Always get one of two error messages “Maine-15F” or “Maine-158”

  • BrettWolfee98 Brett Wolfe (@BrettWolfee98) reported

    @Ubisoft is the store and servers broken on far cry 6? I can’t do anything online and I’m also not getting my pre order or season pass bonuses.

  • Aqua_Hanamaru Hanamaru Kunikida (@Aqua_Hanamaru) reported

    @BikiniBodhi "Typical of Ubisoft to fix one thing and break another." ~Badger, within the last 5 years

  • MuninM3 Munin M. (@MuninM3) reported

    @Ubisoft I've been playing AC Odyssey lately and was having lots of fun untill this error. Help? "[33468] 2021-10-09 15:57:24 [33076] ERROR UplayService.cpp (51) Failed to open C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/cache/statistics/hwscore"

  • KaridisLeo leo_karidis (@KaridisLeo) reported

    @UbisoftSupport Hi, is there some maintenance going on right now? I claimed a game with a activation key, and it didn't show up. Restarted the Ubisoft Connect and then it said "a Ubisoft service is currently unavailable, please try again later". Is my game deleted now or?

  • BorissOsipovs Boriss Osipovs (@BorissOsipovs) reported

    @sjpearson85 @Ubisoft You got a three dots from right side of "COPY" .try to press there,then choose view product and this will send you to the right product page.i did this on my assassin's creed valhalla and no issue.hope this gonna help

  • derekbadboy123 hidman (@derekbadboy123) reported

    @UbisoftSupport Xbox one. I’m receiving the snowshoe-D615AAAC, Maine-15f, and Maine-158 errors. When I try to reset my Ubisoft password it says an error occurred while trying to send your request.

  • Surragard Derek (@Surragard) reported

    @MARCM0DE @ali_garfield2 @GameSpot I’d buy another Splinter Cell in a heartbeat but I feel like if Ubisoft thought they could make money on it they would have green lit it already. I’m also wondering if there’s a generational problem. Do younger gamers even know about Splinter Cell?

  • mariolopezz325 Ask about me (@mariolopezz325) reported

    @Ubisoft fix the AI’s on far cry 6

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