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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Paris, Île-de-France 16
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • 99TheJetParadox
    ナナ (Nana) (@99TheJetParadox) reported

    @v1bezz0 That's their problem. Doesn't mean it might apply to ubisoft given their current reputation dude.

  • iYDareYuu
    waicc me, (@iYDareYuu) reported

    Been trying to verify my ubisoft account for R6 and @UbisoftSupport hasn't been able to resolve my issue. My issue has developed further now seeing that I now cannot access the ubisoft connect tab within R6. Ticket 26056604.

  • OfficialVirifly
    Virifly Esport (@OfficialVirifly) reported

    What happened to @BlindOwlsGG after winning Phantom League is honestly a clear example of the current state of console competitive Rainbow Six. A team wins a league, players spend months competing, improving, preparing matches and giving everything, and then the Discord server disappears, the organizer vanishes, and the prize pool/fees become a problem. And sadly, this is not the first time something like this has happened. The issue is bigger than just Phantom League. Console competitive is slowly losing trust. There are fewer and fewer Discord-based leagues, fewer serious tournaments, fewer teams willing to pay entry fees, and more people starting to question if it is even worth investing money and time into these competitions. When teams see situations like this, they stop paying. When players see this, they lose motivation. When organizations see this, they stop investing. And when that happens, the whole console scene slowly dies. Community leagues can still be important, but without transparency, guaranteed prize pools, serious admins and real accountability, this scene cannot survive. At this point, I honestly think many teams will only start looking at ESA Cups, official Ubisoft events, or tournaments with a proven and reliable organization behind them. It is sad, but this is the reality right now: if trust keeps disappearing, console competitive Rainbow Six will disappear with it.

  • Ro0STA
    RoOSTA (@Ro0STA) reported

    3. If the session owner and token giver STARTS an escalation and is then booted or kicked off your servers because of @Ubisoft, but then promptly RECONNECTS and the team later successfully complete the mission, why are the input tokens LOST? Another huge bug. Fix!

  • RomNace
    YaNATO (@RomNace) reported

    @MaraMagnus @diamondz_yellow @nyaraVT Who are you, sir, to dictate the terms of what people are allowed or not a allowed to say? A fascist, per chance? To explain my point in simple words: when a dev doesn’t talk about how good his game is but how diverse his game is, I think we have a problem (ask Ubisoft).

  • belzer88
    Rob Johnson (@belzer88) reported

    @Ubisoft is 6 years not enough time to fix the Keener boss fight glitch? You want people to quit playing your game? Don't fix very old glitches...

  • T22Jarrod
    JT, Game feedback (@T22Jarrod) reported

    @InternetH0F Only way Xbox could make that happen is if they buy or partner with Ubisoft & save them from their own greedy & bullying business tactics, making the games Ubisoft fans actually want instant of live-service Concord like flops!

  • lutherdaburden
    Ty 🐻🧦 (@lutherdaburden) reported

    @Ubisoft just got kicked from my ranked game and couldn’t reconnect. Lost RP and got an abandon sanction because of it. ELEVEN YEARS PLEASE FIX YOUR GAME

  • barret_oblivion
    Barry A Smith (@barret_oblivion) reported

    @Common_mon @glorpinity Well for starters it got publishers attention. Division 3 just got announced that Ubisoft is now hiring more people for it. The looter shooter genre of live service MMO just opened up because the "king" died.

  • OldClassicGamer
    OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported

    @Droilius I actually fully understand you. I’ll support the game to support franchise and it is a good deal when you consider price and inclusion of Rayman Origins Enhanced Edition, but always when I think about Retold, there are issues I can’t look past. I wish Ubisoft hired some advisers

  • aceman67
    Aceman67 (@aceman67) reported

    @theWellRedMage Steam is not a Monopoly The legal definition of a Monopoly requires that something be the sole source of a product or service. Since Playstation, Microsoft, Xbox, EA, Epic, Ubisoft, GoG and others exist, Steam, by definition, CANNOT be a Monopoly.

  • ArtNash3
    Artemas (@ArtNash3) reported

    Update: If you upgrade health carry capacity in the skill tree , this will reset and get rid of the bug. Still an issue however and hopefully Ubisoft patches.

  • quackslikeadoug
    Doug (@quackslikeadoug) reported

    @Pirat_Nation "Ubisoft violated Steam's terms of service and Valve threatened to enforce those terms of service. Anti-competitive monsters!"

  • StormkingX2
    Stormking (@StormkingX2) reported

    @AraKamelia You know thats all ubisoft lies right? Last I checked samus never had issue or Bayonetta. Heck e33 is a female main character and no one ******* at it

  • Rayfun_25028
    RayFun (@Rayfun_25028) reported

    @lisandroSeveri2 @BrosSwishy @Ubisoft Yeah but I feel this is a page error, I hope I’m wrong honestly.

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