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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Isola Maggiore, Umbria 1
Lomé, Maritime 1
Aïn Kercha, Oum el Bouaghi 1
Tizayuca, HID 1
Paris, Île-de-France 7
São Paulo, SP 1
Curitiba, PR 1
Pontivy, Brittany 1
Marseille, Provence-Alpes-Côte d'Azur 1
Ogíjares, Andalusia 1
Cergy, Île-de-France 1
Orléans, Centre 3
Vigo, Galicia 1
Cézac, Nouvelle-Aquitaine 1
Darmstadt, Hesse 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Charleroi, Wallonia 1
Capivari, SP 1
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • IridescentSun_
    BIBI (@IridescentSun_) reported

    THE FUMBLE NOT ENDED THERE, I SAW AC ODYSSEY GOT A DISCOUNT SO I BOUGHT. LORD UBISOFT GAME BACK TO BACK, HOLY ****. one had massive flickering issues on my 4050, and the other has ****** *** mobile game UI. For **** Sake.

  • StilgarsBrothel
    Stilgar (@StilgarsBrothel) reported

    @SnakeEyes9155 @NebsGoodTakes Like the other guy said if you’re on ps boot the game, turn off hdr then turn it back on. Fixes that problem but it’s insane Ubisoft can patch syndicate and unity for 60fps but not this

  • doofyr6
    Bray (@doofyr6) reported

    @Ubisoft @Rainbow6Game can you guys PLEASE fix your ******* anti cheat ranked is un ******* playable, every game someone is ******* cheating how ******** has it come to this? Like its as bad as ******* klar at this point. @fettR6S whats ur take on this💔

  • Bigg_Mike98
    Jay Reincarnated (@Bigg_Mike98) reported

    @Warrior9983 Ubisoft killed modern day along w Desmond. Got the backlash and instead of working harder to fix it they just threw it away completely

  • Olumide301
    Olumide (@Olumide301) reported

    @Wario64 not working for me in ubisoft connect (no surprise)

  • RazorwindVT
    RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reported

    WHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?

  • Jonathanfrost22
    Nathaniel, the best Lizzer (@Jonathanfrost22) reported

    Thanks to @Ubisoft for stealing my money. Bought the apex using my tokens. I get all items except for what makes the pack worth it, the blademoth wings. Your customer service sucks and just gives the Royal runaround.

  • dulansi
    Dulez Ansi 💥🌐 (@dulansi) reported

    @bottygerjoe @Ubisoft Wait I just tried to launch and they still haven't fixed that 15-20 minute launch time issue?

  • BigCheese309
    BigCheese (@BigCheese309) reported

    They be talking about GTAVI like it’s being made by EA or Ubisoft and Is gonna be just some live service bullshit

  • Please_Xplain
    Please Explain (@Please_Xplain) reported

    @Ubisoft I can't create an account. Tried 30 times. error error.

  • RenovatedLee
    RenovatedLee (@RenovatedLee) reported

    @spykicksin @kabrutusdeid There were people complaining about the login bs with Campaign Evolved, no-one expects quality from Ubisoft anymore lol, I should be able to just use the login from whatever launcher I bought the game from and be able to play without limitations. That's not whining.

  • kairl_brandon
    bkairl18 (@kairl_brandon) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game. This is becoming a joke like for **** sake fix Ur game, every single game I'm going against a cheater and it's making it less fun and unplayable. ******* DO SOMETHING!!

  • squarednation_
    cory barlog fan² (@squarednation_) reported

    Praying for Ubisoft to fix AC3 remaster

  • Flouiz
    Flo | GameDev Analysis 🔜 Gamescom (@Flouiz) reported

    Absolutly not agreed. They didn't failed because they went public but because they failed on strategic stage and manage their scalability. Money of going public is used to reach another stage, and the video compare it with installed company. Devolver tried to structure the chaos of game support, trying to build a stable organisation with process. But their DNA was make with chaos. They've tried to reduce the risk and signed less "special" games. How many gamedev made a game with "Devolver vision" and failed to get sign? I mean the whole catalog of Critical Reflex? 🤪 Devolver is based on a mood, not a strong IP you can repeat. About TinyBuild... Well they failed on the crossmedia strategy. Thinking that a success could become a franchise. They've tried to become IP holders, and reduced the risk about innovation. Like Ubisoft did but with a better catalog, and well... They're good exemple of how it can turn bad if you stop innovate. But... Even of this context, I won't say it's a complete failure on their own. Because it's not a surprise that they're VC structure. Fact is that big actor of the industry are lying and pretend everything is stable and beautifull with stable growth. They always avoid to explain problems (no doubt most don't bother themselves to make post mortems and try to fix issues), and through time it impact the trust. And well... Trust is top1 kpi when you're in public 👀 It's not a problem to loose % on shares as a company. It's just become less profitable to create new shares.

  • K1raR6
    K1raR6 (@K1raR6) reported

    @Infamous33_3 @ncjack_ @Ubisoft I think its just a user error

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