Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Leonthegreat691 Thegreat (@Leonthegreat691) reported

    @Ubisoft i have a glitch on assassin's creed Valhalla where i spawned in and my armor disappeared

  • Vliegertje15 Sander VliegertjeGaming (@Vliegertje15) reported

    @UbisoftSupport want to disconnect my old psn account from my ubisoft account can you help my?

  • thecarrionbird Steve (@thecarrionbird) reported

    Was intending to stream The Division 2, but it's become an unplayable crashing piece of ****. Load the game for 5 mins, crash. Implement suggested fix, still crash. @Ubisoft come on now, this isn't a new game.

  • ChelleEhrhardt Michelle Ehrhardt (@ChelleEhrhardt) reported

    @marshallhonorof @AgentTinsley I agree that it's kinda predatory! I just think the standard Ubisoft style AAA model is also kind of predatory given the hype cycle/DLC/fix it in patches mentality. See also: Cyberpunk 2077. I also dunno if that monetization method fits the platforms/markets gacha games target.

  • BinaryNumb George (@BinaryNumb) reported

    Erm @UbisoftSupport hey Guys, Uplay connect had an update today and now all games crash out after 5 mins.. no crash report either.

  • sunnyz_7 Sunny (@sunnyz_7) reported

    @Ubisoft do something about the match cancellation glitch .. People can cancel even after loosing the first round without any1 getting banned wtf

  • Ismaturds yung_horchata (@Ismaturds) reported

    Can the Ubisoft community just ddos Ubisoft connect until they remove it you know the vibes cancel culture on useless apps #ubisoft #ubisoftconnect

  • somecallmeash Ash (@somecallmeash) reported

    @UbisoftSupport so no response on the crash problems currently affecting Division 2? Reddit is on fire and so is the official forum? Anyone in the office checking this? # thedivision2 #Ubisoft

  • TorNTheChamp TORN (@TorNTheChamp) reported

    @kiIIerdede Ubisoft is so stupid, they just stopped DDos

  • terrojin Terrojin (@terrojin) reported

    @UbisoftSupport Whats happening with division 2... uplay update today has broken it completely, please let us know whats happening 😡

  • Enclosxd_ Calz (@Enclosxd_) reported

    What's the point of playing a whole first round for one of the enemy team to leave and then for the team to cancel the match next round @Ubisoft @Rainbow6Game fix this

  • Slidewayz38 Slidewayz (@Slidewayz38) reported

    Plays 8 ranked games. One game disconnected after 1 round and can't reconnect the rest of the game. Another game a friend has same problem so we play 4v5. Another 2 games we play obvious cheaters who admit it. "wHyS tHe GaMe DyInG?" @Rainbow6Game @Ubisoft

  • Elijah21525200 No u (@Elijah21525200) reported

    @watchdogsgame @keiji_1 @Ubisoft I updated it on xbox its Not working still

  • kinchen_chris Chris Kinchen (@kinchen_chris) reported

    @Jorraptor AAA title left to rot ... it’s not right that we’ve all paid good money for the title we adore and it’s not being looked after by Ubisoft.. I’ve been a huge fan for many years but the lack of effort towards the issues and early release fill my heart with great sorrow

  • Visionary_94 Surviving Capitalism (@Visionary_94) reported

    @Ubisoft @watchdogsgame Did y’all fix the online servers? the lag is unbearable

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