Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Abbeville, Hauts-de-France | 1 |
| Noisy-le-Grand, Île-de-France | 1 |
| Toronto, ON | 1 |
| Madrid, Madrid | 1 |
| Barranqueras, CC | 1 |
| Acapulco de Juárez, GRO | 1 |
| Kowloon, Kowloon City | 1 |
| Longueuil, QC | 1 |
| Neuruppin, Brandenburg | 1 |
| Hannut, Wallonia | 1 |
| Heldenberg, Lower Austria | 1 |
| Paris, Île-de-France | 3 |
| Sitten, VS | 1 |
| Creil, Hauts-de-France | 1 |
| Dieppe, Normandy | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Ciudad Jardín, MEX | 1 |
| Montréal, QC | 1 |
| Haguenau, ACAL | 1 |
| Val-d'Or, QC | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Les Abymes, Guadeloupe | 1 |
| Rio de Janeiro, RJ | 1 |
| Bompas, Occitanie | 1 |
| Lanús, BA | 1 |
| Montaigu, Pays de la Loire | 1 |
| Hortolândia, SP | 1 |
| Fairfield, CT | 1 |
| Milan, Lombardy | 1 |
| Teresina, PI | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Justin 🗿 (@Moaiticus) reported@Roijo_97 @GTA6Alerts That’s why it’s a huge critique. Shadows minimized some of the problems from what I know but they reappeared in the Black Flag remake. Rockstar isn’t perfect but Ubisoft does too much hand holding and sensory overload with their UI.
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John Can’t Lie (@JohnKrunik) reported@tonydotstyle @matiasgoldberg that was 10 years ago, we got a lot more efficient handling memory etc. and you're trusting ubisoft to actually know their ****? anyway, if done smartly it wouldn't be an issue, just that it needs more effort and actual knowledge that rockstar india probably lacks
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JollyBalls (@SrJ20202) reported@Ubisoft @gamescom Your customer service and Ubisoft+ subscription service sucks so much *** it’s actually incredible
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MC (@MJR_Plays) reported@Rebel_ They shouldn’t have gotten rid of XDefiant and fix the damn game. That’s what that game was made for. Ubisoft is stupid tho. COD needs the player retention
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Nat Nivram (@NatNivram) reported@PlayStationAsia Just tried to seek help with a PS Store purchase but was told to get help from Ubisoft even though all the transactions were through the PS Store. Just terrible issue ownership and servicing, even when I’m actively trying to give you money. Do better, Sony.
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Grummz (@Grummz) reportedUbisoft FORGOT to include the GAME! Heroes of Might and Magic III, Complete Edition, was an empty box. The AAA publisher with massive QA departments and billions of dollars shipped a 23 kiloBYTE dummy file that errors out when you run it. It took them over 10 hours to fix it. People who bought the game were absolutely furious and reviews tanked. This is why people are mad at AAA publishers who act like they absolutely don't care about what they are pushing out.
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joackim lauridsen (@Virolykana) reported@Ubisoft maby ******* fix the ****** up mess you caused in the patch making the game UNFUCKINGplayable? its got damn unplayable, not even the PAYED BY REAL MONEY microtransactions work, well the monmey you take but the items you buy ytou dont give.. gj....
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BloodDevil (@BloodDevil0) reported@popuniversee @Ubisoft come play it on PC problem solved
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jean (@jeanmaillard76) reported@IGN now that they are independant they can make a title like that? what was the issue when they were with ubisoft?
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Mike : MadHutch (@MadhutchMike) reported@RainbowzZz9 @entergamenexus @TheDivisionGame 60fps with alot of graphical issues my dude And cant hit 4k what are you arguing about. Its ubisoft man guess thats answer enough
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Hush (@shushwave) reportedas a long time AC player it's crazy seeing Ubisoft actually fix design issues
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Roijó (@Roijo_97) reported@bandybluff @GTA6Alerts Except I only show a clip that has none of the problems that to “GTA 6 made my Ubisoft” video shows.
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Jennifer Denny (@RedRidingHood10) reported@Ubisoft @gamescom Bro fix the sound issues in *** 2.
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BRAP (@BRAP_Podcast) reported@MentalHealthVT @KevinDeenMate You're talking about games that can be played completely offline. Sure, in that case there's no practical way for the publisher to stop the disc from working. But that doesn't mean physical games can never lose access. Today, many require servers, authentication, accounts or downloads. The Crew is a perfect example. Physical copies stopped working when Ubisoft shut the servers down.
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cltur (@R6Flush) reported@VarsityGamingTV Honestly I think everyone knows it HAS to be wrong, but Ubisoft being Ubisoft cannot claim they made a massive elo error so they won't speak on it or do anything about it.
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