Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1
Adilly, Nouvelle-Aquitaine 1
Villejuif, Île-de-France 1
Le Grau-du-Roi, Occitanie 1
Paderborn, NRW 1
Denver, CO 1
Montfort-l’Amaury, Île-de-France 1
Munich, Bavaria 1
Grimsby, England 1
Grenoble, Auvergne-Rhône-Alpes 1
Stratford, CT 1
Tallinn, Harjumaa 1
Toulouse, Occitanie 1
Lubersac, Nouvelle-Aquitaine 1
Bergen op Zoom, nb 1
La Salvetat-Saint-Gilles, Occitanie 1
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • LemmeSmashLma0 bubba (@LemmeSmashLma0) reported

    @Ubisoft FIX YOUR STUPID ******* GAME HONESTLY WE’RE STUCK AT 30-40 FPS ON RAINBOW SIX SIEGE

  • Wxknn_R6 Wxknn (@Wxknn_R6) reported

    27 frames because I’m shooting is a ******* joke @Ubisoft fix your **** honestly

  • JoshBurson10 Josh Burson (@JoshBurson10) reported

    @Rainbow6Game Please Ubisoft I have gone from plat 3 to gold 3 since the fps started I’ve been averaging 25-35 fps even my iPad can run higher than that. I want my elo back and it just crashed on 4-4 fix ur game ubi before everyone on console quits

  • AustinWideman1 Austin Wideman (@AustinWideman1) reported from Brooklyn, New York

    @AnthonyNotarile @Ubisoft Please provide maintenance to your servers @Ubisoft. We love playing your version of nop but the glitches and freezes are depressing to say the least. Reading railroad would be very thankful if you fixed these issues. 🥺

  • TrippyTurtle15 trippy (@TrippyTurtle15) reported

    @assassinscreed When you hunt a fish or an animal on the water , the raven would try to pick up the loot dropped on the water, causing it to go crazy , my bird was so glitched trying to pick up some loot from a fish,I couldnt use it back again until I restarted the game. Ubisoft, fix your game

  • vNeito_ N α ƚ ҽ (@vNeito_) reported

    @Rxrityy @UbisoftSupport false the refund glitch is still a thing, Ubisoft cant patch anything

  • KrynR6 Kryn_ (@KrynR6) reported

    Ubisoft fix your dog **** servers

  • Kari80440808 Kari (@Kari80440808) reported

    @UbisoftSupport Making a competent launcher or just not having a launcher like Uplay can fix it also. Try doing a qualified job instead of a **** one.

  • funnplayer1 Funny ONI-c h a n (@funnplayer1) reported

    @Rainbow6Game @Ubisoft why does it took so long to fix the fps bug on xbox the game isn't playable with 30-50 fps

  • UmbraInfinite 𝕀𝕟𝕗𝕚𝕟𝕚𝕥𝕖 𝕌𝕞𝕓𝕣𝕒 (@UmbraInfinite) reported

    @PaulTassi You know what's crazier? Phil and Xbox isn't done yet. The rumor of Ubisoft games coming to the service much like EA Play games is still out there. If that happens...It's a wrap 🌯

  • Devidlouw DutchBot NL (@Devidlouw) reported

    @CrazyMemphis84 @TrialsGames @Ubisoft Damn, sorry to hear buddy. Can't you find anything on reddit or something to help you fix the issue?

  • Niqwe8 Niqwe (@Niqwe8) reported

    @Ubisoft @LifeatUbisoft @UbisoftChina Fix the frames for r6 on console god damn

  • Kc_fragile kczp (@Kc_fragile) reported

    @ubisoft @UbisoftSupport when are you going to fix the frames?

  • Collin4999 collin (@Collin4999) reported

    @UbisoftSupport @Ubisoft I have a question about a refund to my R6 account because of the connectivity issues yesterday

  • AnthonyNotarile Anthony Notarile (@AnthonyNotarile) reported

    Hey @Ubisoft: It is shameful how bad your Monopoly Family Fun pack servers are. My friends and I have religiously played this game over the last few years, coming back time and time again, despite the horrendous mistakes and glitches that your company fails to ever fix.

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