Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 3 |
| Alcantarilla, Región de Murcia | 2 |
| Marlton, NJ | 2 |
| Uzyn, Kyiv Oblast | 2 |
| Lucé, Centre-Val de Loire | 2 |
| Köln, NRW | 1 |
| Tremblay-en-France, Île-de-France | 1 |
| Dinan, Bretagne | 1 |
| Buzançais, Centre-Val de Loire | 1 |
| Brugge, Flanders | 1 |
| Dubai, Dubai | 1 |
| Chatou, Île-de-France | 1 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Edinburgh, Scotland | 1 |
| Halifax, NS | 1 |
| Homécourt, ACAL | 1 |
| Newark, NJ | 1 |
| Chicago, IL | 1 |
| Altkirch, ACAL | 1 |
| Le Cannet, Provence-Alpes-Côte d'Azur | 1 |
| Huancayo, Junín | 1 |
| Ilford, England | 1 |
| Mérignac, Nouvelle-Aquitaine | 1 |
| Jaipur, RJ | 1 |
| Rambouillet, Île-de-France | 1 |
| Byans-sur-Doubs, Bourgogne-Franche-Comté | 1 |
| Murcia, Región de Murcia | 1 |
| Århus, Region Midtjylland | 1 |
| Wildwood Village, NH | 1 |
| Sicklerville, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Bernardo
(@Bernard90891542) reported
@Rainbow6Game fix ur game ubisoft pls i am banned for 120 minutes because i crashed at the end of a match, this happened 5 times just today i am losting to much rank seriously
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Spurr
(@Spurrminator) reported
@z1gackly @Ubisoft I think a lot of NFT projects that were pitched to gamers were done with the goal of making money solving a problem no one had. For me personally I've had as much fun in the NFT ecosystem as I ever did gaming. I have high hopes the tech produces good products moving forward.
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Jake
(@AutomailErwin) reported
@BenPaddon @mewniepie Ubisoft is one of the worst. They put out broken games then **** on anyone having problems. This makes perfect sense they'd act this way
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SSFox
(@ssfoxyeeyee) reported
@Ubisoft fix severs >w< pwease *kiss*
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Buster Boy
(@Buster_Boy22) reported
@killerstk35 @mrpyo1 And Valhalla selling a **** ton should show Ubisoft that a lot of people like just having Assassin's Creed be single player. But no, they have to chase trends and decide to kill the series by making into a live service that's inspired by GTA Online and Fortnite...
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Kayden Carnes
(@KaydenCarnes) reported
@Ubisoft fix the pirate, they can use all their feats like two seconds apart it’s obnoxious and unfair
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Ryoner
(@RyonerHN) reported
******** McGee, saying "you just don't get it" after being asked what positives your obvious scam can bring, while not coming up with anything good to say about it, means you should've never said anything in the first place. Ubisoft, you sad heap of broken, money chasing ****.
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Lee Mountford
(@LeeMountford01) reported
@assassinscreed @Ubisoft Can you please respond to the many people asking and advise if you plan on putting out a fix for Assassins Creed Syndicate on PS5? It’s unplayable to lighting/flickering and framerate issues. Just tell people if it’s something you are going to do.
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💝 Tekki the Fairy 💝 Simon stan account 🎶
(@PrincessTekki) reported
The main issue I have with FBW is that the forced integration of uplay causes lag and performance issues. SoT didn't have uplay and I didn't once need to worry about lag. Just this one change of removing uplay would have been a huge improvement. Nobody likes uplay.
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PositiveVibe
(@Positiviberfc) reported
@tufty_boi @Nibellion I bought Far Cry 6 for PS5 and they still haven't patched screen tearing or stutters, but are selling DLC. Fix your game Ubisoft.
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Brodie Rossiter
(@brossiter534) reported
@Rainbow6Game Ubisoft u need to fix ur game im not sure if it’s because of my console but whenever I play a ranked match. at any random time in the round I will lose audio, then my game freezes and crashes and I get banned for it cause it doesn’t let me back into the ranked match
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Dal_ayy
(@Dal_ayy) reported
@Bl4nk0_ @weirdshit123 @TWTHEREDDRAGON GFN is a really good service, but I genuinely think the people who call xcloud garbage don't actually use it... It's perfectly playable and throwing around numbers like this doesn't change that. GFN lets you play your owned purchased games on the cloud (steam, origin, uplay)
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hatch_blod|Noob R6 Player
(@TerraLabs_) reported
@UbisoftSupport @Ajdin73112685 Hi Ubisoft Support, I also crash when I play alone, please help me,The first time I enter the game VR training part 2 will cause my game to crash infinitely😥
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Ruraltheprotogen
(@Ruraltheproto) reported
Like fix you company instead of telling us we don’t understand NFT Ubisoft like dam CEO of Ubisoft really want tell us how bad we are for not accepting NFT we gamers are getting tired another way to empty out wallets than make good experience
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The Bear
(@Intentional_SIN) reported
So you can play alot of Ubisoft games on your phone runs smooth. Didn’t have any latency issues that wasn’t caused by my wifi. I don’t remember if I tried it off of 5G. A lot of these games are just fillers. Cons: same as gamepass. Wish there was better variety.
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