Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More

uplay-ubisoft Hero Image

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • kaka_carrot penguxice (@kaka_carrot) reported

    @AskPlayStation My account was banned I checked the code of conduct and nothing I did breached anything , any how at the least can I atleast sign in with psn on ubisoft and epic games to transfer my game data to another account or platform ???

  • TonksFlydog Flyingdog (@TonksFlydog) reported

    @UbisoftSupport @Pratham1709 I have the same problem. It loads up and I see the UbiSoft logo then an indefinite black screen. I have the game through the Ubisoft Connect

  • Kadenrw1 Kaden (@Kadenrw1) reported

    @Ubisoft having a problem with mic audio on rainbow six siege

  • cartertracy20 carter tracy (@cartertracy20) reported

    @UbisoftSupport Is uplay down or what? Tried logging in for the first time in a very long time and I just get a "Ubisoft service is not currently available"

  • DarkcerbShaun Shaun (@DarkcerbShaun) reported

    Diablo 4 has necromancer in at launch? Damn. That actually makes it tempting. I've had no problem avoiding activision and ubisoft games until now.

  • dumptruckmaster F off (@dumptruckmaster) reported

    @_paul_sweeney_ @Rainbow6Game Exactly bruh ! Ubisoft not even addressing this **** or fixing it is crazy.... we need to ****** spam them in the comments about this issue.

  • MoorAndre nerdiser (@MoorAndre) reported

    @Ubisoft Division if you fix it!

  • AboodDev1 Abood Dev (@AboodDev1) reported

    @UbisoftSupport Hello I’m have a problem with my Ubisoft account I did submit a case but 5 days and it is so slow I emailed Ubisoft support and even send you in DM but no answer and I can play any of my Ubisoft games tell I fix it .

  • NotInIsis1 NotInIsis (@NotInIsis1) reported

    @UbisoftSupport the fact ubisoft has been working on siege for Almost 10 years (a decade btw) and cheaters, server issues lag etc etc etc etc etc is all broken but shop and cosmetic items and anything to get them paid is instantly fixed. mad crazy. i can’t enjoy the game anymore.

  • macoud12 macoud12 (@macoud12) reported

    @zackVIII @lawrenceyang Ubisoft forcing their launcher is the issue.

  • Unfayze1 Unfayze (@Unfayze1) reported

    @UbisoftSupport @Sickboy33357430 hello ubisoft I was recently running into this problem about a week or two ago and my game has been crashing constantly everytime i run up a deathmatch

  • s4ltybynatur3 🇫🇷 S4ltybyNatur3⭐⭐ 💉💉💉 🇺🇦 (@s4ltybynatur3) reported

    @TheGodlyNoob what amamzes me is that 2 minutes of common sense thinking debunk the issue while monthes of discussions and decision making at ubisoft did not ...

  • Adil_Lalkin Adil_Kaliev , (@Adil_Lalkin) reported

    @GoldFlay23 @Rainbow6Game If we talk about bugs, they cannot control them, they just appear. For the "general code" of the whole Siege it's a mess up. For the developers, the only problem Ubisoft did is firing the old dev. team. I bet they left no documentation of their own code.

  • J4lol J4 (@J4lol) reported

    @Ubisoft FIX YOUR ******* GAME IF I GET ANOTHER CONNECTION FAILURE I STG

  • itzcloudy3247 MrCloud (@itzcloudy3247) reported

    @Xbox @Ubisoft Xbox has better customer service than PlayStation everyone can agree on that

Map Check Current Status