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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 10
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
Meyenheim, ACAL 1
New York City, NY 1
Guénange, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ValkyriaNox
    Valkyria. (@ValkyriaNox) reported

    @Coinvo It's clear the EU are bought. Look at the Ubisoft executives they met with to screw SKG. The problem affecting the videogame industry's desire for GaaS is bigger than the industry itself.

  • Leonisofficial
    Leonis (@Leonisofficial) reported

    Like there’s so so so many examples of Ubisoft doing mass layoffs and closing down entire studios for no reason, yet everyone seems to focus on something else that’s not even slightly a real problem😭😭😭

  • archrstone
    Arighna Chakraborty (@archrstone) reported

    @haderax1 It was a good game, but was severely broken at launch. What CDPR did for Cyberpunk 77, Ubisoft never did for Unity. Doesn’t mean the core game was bad…

  • CardiffClipper
    CardiffClipper (@CardiffClipper) reported

    @kevincreednews Smelly sailor quest will probably stay permanently broken i can't interact with it at all ubisoft ******* suck

  • IamTheEagleHTM
    Han 🤠🦅 (@IamTheEagleHTM) reported

    @Pirat_Nation Ubisoft had one chance to fix their mess and still failed. They had the easiest opportunity, but that wasn't enough.

  • Antibluebirdy
    Lordship of Uncreation (Busy) (@Antibluebirdy) reported

    @TheRealZephryss If I remember back in old days, Ubisoft said something along the lines of how broken features were considered as canonical glitches in the Animus.

  • BeardedBatman2
    TheBeardedBatman (@BeardedBatman2) reported

    @Ubisoft I truly appreciate the fact that you Resynced Black Flag But you couldn’t fix the parry glitch or double assassination glitch????

  • InPassing222
    InPassing (@InPassing222) reported

    I have to say this is harsh by @X @Support This group is a well-known team that dedicated a hell of a lot of time to the Assassins Creed community. Very passionate people who also are on speaking terms with ubisoft. The fact their account is SUSPENDED is ridiculous. Fix it.

  • aminomontana
    Amine to you 🇵🇸 (@aminomontana) reported

    @AlexHaye5 @Ubisoft @UbisoftSupport Try to diseable the CPU Hyper-Threading on the BIOS paramètres, I think I fix the same issue

  • Fallneck_Talnek
    Fall-Neck the Tallneck (@Fallneck_Talnek) reported

    @MADkurious Ubisoft has fallen off because they try making their games so big to keep gamers playing and sell an extra microtransaction to fix their created problem has led to a decline of quality in their games. Even look in Resynced. All the old content is mo capped and then

  • MisterBlitzer79
    MisterBlitzer79 (@MisterBlitzer79) reported

    @Ubisoft can you fix that stupid *** Ubisoft connect loader so I don't have to reinput the ******* password every few days; either when I use yours directly or via Steam's connection to ya'll. I hate loading a ****** game and have to dilly dally **** with it every goddamn time. Like kick it once a month or some **** but not every few freakin days. #TheBlitzNation #FartingAroundWithPasswords

  • totallynotretro
    🅁🄴🅃🅁🄾 🏳️‍🌈🇺🇦 (@totallynotretro) reported

    @DailyDreg Nah, I'm not defending Ubisoft, but the dumbest people are complaining about non-existent issues in Black Flag. There are definitely things to criticize, but the graphics definitely are not one of them.

  • KingCheesus
    TheHarshReality (@KingCheesus) reported

    Hot take #24: Most big AAA games these days aren’t even games anymore. They’re just interactive theme parks built to suck up your time and cash instead of actually being fun. The whole industry’s hooked on live service bullshit. battle passes, seasons, skins, and endless grinds; because it prints money. Why bother finishing a tight single player game when you can ship a half baked $70 skeleton and milk it forever with microtransactions? That’s why we get these massive, empty open worlds stuffed with the same Ubisoft towers and lame fetch quests. The story usually feels like it was written by a committee scared of offending anyone. Real heat lately comes from smaller stuff: Balatro, Hades 2, dope indie roguelikes, or old school remasters. The big studios are too busy chasing that Fortnite/Genshin bag to remember how to make actual art. Gaming was at its best when you bought the damn thing, it worked, you beat it, and felt satisfied. Not this endless battle-pass treadmill.

  • whtevrgoshre
    Giratina🍁🇵🇸 (@whtevrgoshre) reported

    Apparently a well known bug that's affecting a lot of people. Hopefully Ubisoft fixes their broken **** soon.

  • HuxMr54049
    MrHux (@HuxMr54049) reported

    @TheRealSixTuber Some parts are amazing and fixed but Ubisoft managed to add problems that weren't there simultaneously.

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