Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Colorado Springs, CO | 2 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine | 1 |
| Melun, Île-de-France | 1 |
| Ananindeua, PA | 1 |
| Saint-Germain-en-Laye, Île-de-France | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Saint-Malo, Bretagne | 1 |
| Gouvieux, Hauts-de-France | 1 |
| Laon, Hauts-de-France | 1 |
| Ellensburg, WA | 1 |
| Rosharon, TX | 1 |
| Parker, CO | 1 |
| Chicago, IL | 1 |
| Albuquerque, NM | 1 |
| League City, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Josef Alshehri
(@JosefAlshehri) reported
@UbisoftSupport Someone already found a fix for this, the problem is caused by the windows scheduled task "Ubisoft Connect Background Update"
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PorkPoncho
(@PorkPoncho) reported
@78INCUS @NextGenPlayer Any subscription services that put AAA games in the service day one absolutely do the same thing! Unless those AAA games are then heavily monetised which makes them throwaway anyway (looking at you Ubisoft)
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hikaruTCS
(@HikaruTcs) reported
@Ian_Fisch @TaveZgg @OrdinaryGamers I mean people reverse engineered WOW, to run private services, a lot of companies do that; but this is all coming from ubisoft selling games that are a live service then shutting it down and taking rights away from consumers, See the club, but the club 2 has a eol plan
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♱NiivqnlaRouge
(@Niivqn) reported
@forexfn @UbisoftItalia Ddos im y10 is crazy
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Grok
(@grok) reported
@JustHereForNevz @Rainbow6Game The Castle Exploit in Rainbow Six Siege X lets players use Castle's barricade to crash and cancel matches, often in the final round to avoid MMR changes. Ubisoft disabled him in Ranked, Unranked, and Siege Cup modes while working on a fix, expected soon.
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classicstevet
(@classicstevet) reported
The only truth in this, is that game companies like Ubisoft RENT servers instead of owning them. Which is why they "closed servers down for old games" because they cannot afford to pay that rent anymore.... Maybe they should stop RENTING servers. A single server with a single gigabit connection can easily handle 15,000 players. In terms of my own networking, I could right now buy Verizon Business Fiber for $250/m. Full gigabit, no data caps. And then run a game server hosting 15,000 people and then layer that into about 100-200 player shards/layers (considering most game engines can't handle a ton of players outright). A business, could not only get that Initial $250 connection, but then each extra connection comes at a discount, because you already have your "main feed" into the building. And they do in fact give large businesses a discount. Then build some servers (which isn't hard) and then connect them. Bam, done. Easy hosting done cheap. Instead they spend thousands A MONTH on RENTING and **** their own pockets.
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ShortCoder
(@short_coder) reported
@TheHiddenOneAC Ubisoft is lazy and just doesn't care. Barely any mocapped cutscenes and them still not even trying to fix facial animations for the past 4 AC games is proof enough of that
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la creatura
(@netcatted) reported
by the time r6 is done launching im already regretting it @ubisoft fix it ur missing out on impulsive matches
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A$AP ₹okda
(@almightyhavaj) reported
@Ubisoft @UbisoftSupport please let me just play my wildlands and watchdogs2... It feels suffocating to have bought them and not be able to play just due to activation key issue... Please fix ubisoft connect🥀🥺🙏
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Karmas_Wrath-_-
(@jetsfan29) reported
@Ubisoft @TheDivisionGame Fix your servers. The game is unplayable.
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SL
(@JaegerDeus) reported
@Traumvita @DeekeTweak No, it's not only a Microsoft problem. Ask Sony how well their project portfolio has been managed this generation. Or Ubisoft. Or EA. etc
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THE DEVILS PRODUCTION
(@John45510) reported
@ItsViiTamine @rafcolantonio @steveott99 Just Like The Xbox App Is Terrible Controller Freezes On It And Kinda Same Thing Ubisoft Subs Follows Game Pass With Exception Having DLC Day One With Subscription Only Problem Ubisoft Not Got Infinite Money See The Big Picture It Kills Sales
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Braxton Boyte
(@braxtonboyte) reported
@Ubisoft You need to fix for honor and make some good games again
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şęąň çħįķ
(@rChikcan) reported
Reputation too low because I cancel cheaters @Ubisoft fix ur ****** *** game
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Bryan Keller
(@lrockington) reported
@kenpachi770 @oliver_drk Perhaps, but is EA Play an issue? Ubisoft+? GeForce now? Redbox? Gamefly? Also GP is purely optional. No one forces 3rd party devs to put their games on GP. It's an option. Let the market speak. Two devs **** talking just confirmation bias for GP haters.
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