Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 10 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
| Les Epesses, Pays de la Loire | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Peseux, Bourgogne-Franche-Comté | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Eleni (@eleni_live) reported@Cheeki_Bambi @TheMarkyG83 @domontovich No it isn't. This is video game and unfair AI isn't hardcore or challenging its artifficial difficulty something that Ubisoft use in their slop. Also nobody cares if its "endgame" nonsense because its not argument. Its your pathetic fragile ego that's issue. Grow up.
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Evan Nyland (@nyland_evan) reported@ultraviolet991 @SynthPotato The initial roadmap was for like...five or six games. So after Desmond, Ubisoft had no clue how to leverage modern day. That part of the early games was widely praised. Since AC4 onward though? It's the consistently poor execution that's been the problem, not the original idea.
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Jamie J. (@JamieJ79749678) reported@Ubisoft This is outragous! I cannot login to my account ANYWHERE and keep on getting stuck with loops of needing to login to even submit a case. By now this is so annoying I would have canceled my subscription, but even for this I need to login! Your suppost is not helping!!! WTF!
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Shitpost Connoisseur (@Shaheen72223471) reported@TimoTweetss Valhalla's pacing issues, tbf is 100% Ubisoft forcing them to make several of the region arcs mandatory to reach the conclusion by level gating. There were atleast 3 final arcs that were entirely unrelated to Sigurd's arc which had the biggest payoff.
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Gareth Walker (@Revision_124c41) reported@EndymionYT Lmao reminds me of when I worked at ubisoft and they tried to tell me kassandra and not Alexio was the main character. A lot of the focus in development was on Alexio. Kassandra was planned, but it was pretty clear many of the games design decisions were built around a male lead. The decision of who was canon and the lead character seemed to come out of no where 3 months after the release of the game. Thats not even getting into the blood line issues. There are only 2 AC games where the female lead was intended and botched by interference and it isn't the post origin era. Its liberation and syndicate. Syndicate they screwed so hard by adding shoehorned in brawler mechanics to appease the top hat wearing twin. Had they focused on Evie Frye for the entire game. She had a much more compelling story as if she was the focus. Her brother Jacob was written like a supporting npc. The entire decision baffles me to this day. Lets not even talk liberation, its like they didnt know what to do with the game. Opportunity blown. Actually I forgot about AC China Shao Jun, again probably could have been a main story instead of this 2D half baked monstrosity. Not sure what inspired those games.
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Calico Eric (@CalicoEricjxqr) reported@Ubisoft How about you fix the character that are already in the game? Just a thought. Same 40k players for 10 years is wild. I got one tapped while being Juren from a Nobushi that had her bleed feat and spammed her trackabke zone. How about fix that?
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Zach Makol (@z_Mak297) reported@BratorNews @Ubisoft @assassinscreed I love that no one seems to freaking care that there is ZERO haptic feedback in the entire game. Idk what the hell is taking Ubisoft so long to fix something that makes a huge difference experience wise.
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Dave Crawford (@Pyro2678) reported@Duckdectiveduck @SmashJT There are exceptions to this for EA or Ubisoft titles however because they run from a launcher and it will absolutely try to fire up the launcher and throw an error due to no connectivity
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HEXiT (@HEXiT___) reported@Pirat_Nation try playing a ubisoft game on xmas day and you get the same result. its been a problem since before they released hawx in 2009.
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Fábio Castro (@Fabiocastro185) reported@UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the crashes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.
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lee robinson (@leerobi08433142) reported@Daniggerma66525 @mrpyo1 And it was still a bullshit excuse, ubisoft created stupid lore just to justify it because they wanted AC to be a fantasy RPG. then again, valhalas' excuse was even worse a glitch in the animus, causing 2 conflicting memories because of the whole reincarnation crap.
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sweatshop owner (@niceassfreak) reported@xtsymdma bro the **** keeps ******* crashing @ubisoft fix ur game
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Lukas con K (@LukasGalicia) reported@PlayStation @Ubisoft, you’re part of the problem. AC Black Flag Resynced’s disc is a mockery to your consumers. Bring back DECENT physical release if videogames! Respect our right to own! @PlayStation
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Nintendo Prime (@NintyPrime) reported**** around and find out, Ubisoft. Game is blowing up, a core team that made it happened got cut, so the rest of the Black Flag team is telling you to shove it. You have abused your highly talented developers for far too long with job insecurity and, none of us forgot all the allegations from your management team of doing terrible things to those below them. Look Ubisoft, I enjoy the games. You clearly have really talented developers. I mean, look what happened when you laid off some and they went and made Expedition 33. On a 10m budget. That's how talented a lot of your devs are. Maybe fix the real issue - mismanagement. AC4 Resynced is a great remake/remaster. Whatever you want to call it. I applaud the teams effort behind it. Now value your talent.
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black shadow (@DI_SHI_135) reported@Rainbow6Game How about you fix the voice chat bug or issue @Rainbow6Game @Ubisoft
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