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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bey, Bourgogne-Franche-Comté 1
Paris, Île-de-France 17
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SparK_BR
    Spark a³ (@SparK_BR) reported

    I was thinking offline sharing of mission packs as to not run into the problem of having to moderate and take down mission packs that violate copyright of Project ACEs, Ubisoft, EA, WarThunder, etc...

  • maxsanr6
    Max (@maxsanr6) reported

    i cant login to my ubisoft account @UbisoftSupport

  • TiimoTP
    Timo (@TiimoTP) reported

    @TheTrueSealYT It looks great everywhere but I’m afraid it’ll suffer from the Ubisoft “clunk” that shadows actually fixed. Assassinations looks very, and I mean very clunky, animations glitch out, movement is awkward, it’s a shame because shadows felt VERY smooth. The cutscenes, world design, parkour and combat look great, but my favorite part of AC, the stealth might be taking a hit here unfortunately…

  • ChrisArtToon
    Chris_Art_Toon||✨💙 (@ChrisArtToon) reported

    Guys, don't buy anything from Ubisoft because not only do you have to pay for a ridiculously expensive game, but you also have to spend hours and hours filling out a stupid agreement to get a Ubisoft account, only for them to close it in your face and prevent you from playing the game you bought. If anyone from Ubisoft reads this post, I'm outraged by this, and all I wanted was to play Rayman...And the Wii I had as a kid didn't give me any problems.

  • spexr6
    Spex (@spexr6) reported

    Hey! @Ubisoft i cant reconnect to my ranked match after somehow lagging out and it saying bad service etc and so yk you gave me an abandoned sanction so umm please fix ur game cause its not my fault. @UbisoftSupport

  • sammakesbangers
    sam | 🇳🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sammakesbangers) reported

    ubisoft servers r #clapped i need to see them fix the servers immediately and ban dokkaebi forever

  • Remorse167
    Jackie Chan (@Remorse167) reported

    @AlsoThatRina @joshuaskyevan To be fair, this is Twitter most people like to be negative than positive on something and it is the one that makes more clicks. And also y’all persona fans do not know soulless, persona might have its problems but it is not soulless. COD is soulless, Ubisoft is soulless.

  • imnotbreno
    Breno (@imnotbreno) reported

    @manfightdragon But not fast enough, according to Ubisoft and Square Enix. So even if it was cheap, it wouldn't fix for all games. Just let games install on internal storage, this way solves for every game!

  • OldClassicGamer
    OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported

    @GodmasterBun If they are business, maybe they should plan better business decisions. I’ll buy this remake to show support for franchise but I would be lying if I said that I don’t have issues with Ubisoft picking Legends from all the other games to remake. They should have conducted a survey

  • DanVMaul
    Just Dan (@DanVMaul) reported

    Pretends to care about Xbox fans while: a) surreptitiously trying to tie the new leadership to old problems, and b) advocating for Xbox to turn into Ubisoft Nothing to see here folks, just a concerned 'analyst'!

  • morris3341
    morris3341 (@morris3341) reported

    @Solid_evolution @LordAddictILP @GoodGameKofi ubisoft has a subscription service on pc xbox can still have game pass on pc and the should figure out a way to allow gamers on xbox to transfer their library to any other platform

  • glinglerlol
    Glingler (@glinglerlol) reported

    @therickdance no I do but when I try to play it made me sign into a ubisoft account and when i did it said I had to sign in with a different account but it didn't give me the option to sign out so I just can't play now

  • faeatthemezz
    Fae (@faeatthemezz) reported

    I remember wondering wtf they were doing when they just kept adding stuff to the subscription and raising the price. Not only did they go hard on the unsustainable model of trying to push everyone to use xCloud because they wanted it to act as a demo service, I don't think anyone was asking for them to add EA Play...and all characters unlocked for Riot games...and Ubisoft titles...and so on and so forth if it meant raising the price.

  • CameTooFast
    Alex (@CameTooFast) reported

    Hey @UbisoftSupport @Ubisoft @assassinscreed I know Black Flag Remastered is almost here, and I'm excited to play, but I'd really like to clean up the multiplayer achievements for the 360 and One version but the servers are incredibly spotty. More often than not, it's impossible to connect to the servers and it just puts you in limited mode. Can we please get a fix before the new game drops?

  • ZackChappell3
    Zack Chappell (@ZackChappell3) reported

    @Ubisoft @Rainbow6Game you guys will never fix cheaters huh? I thought you were supposed to double down on it with this fancy Shield Guard? Id really love to play this game competitively, but why bother? Take pride in your job and stop half-assing ****. Siege is your money maker!

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