Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• exs (@exsinner) reported a minute ago

  @UbisoftSupport I need help, I cant login to my account. I tried to reset the password but I never received any email. I suspected my account is stolen since I had similar problem with my ea account the moment i found out i cant login to my ubisoft account

• Gran Turismo Pit & Safety (@GTpitsafety) reported 3 minutes ago

  I wonder when news that MS approached Ubisoft after their financial call. Seems to be what they do, go after the companies in trouble. We dont need more consolidation. If unisoft dies because of bad decisions, unisoft dies. Just hope the best for the employees

• carlo sbisa (@justasquidd00) reported 5 minutes ago

  @BigfryTV Ubisoft needs to gut/replace their *terrible* leadership and stop chasing trends. So much wasted potential because the whole company is completely broken both from a cultural, and professional standpoint.

• 🏳️‍⚧️Spy x Belle🏳️‍⚧️ (@TacoBelle117) reported 11 minutes ago

  But yeah, it’s kinda funny to hear the Ubisoft is struggling. This is what happens when you release 4-5 big titles a year and treat them as a service. Your bound to flop. It’s okay to be ambitious and have 1 title be as a service but when you do multiple your bound to flop

• Boober (@Boober70783882) reported 12 minutes ago

  @UbisoftSupport **** your stank *** app locking me out cuz I'm trying to fix a game y'all won't ******* fund. I'm never buying another Ubisoft game and if I do play one imma pirate that ****. **** yall my division 2 doesn't even work anymore and I get punished tryin to fix it

• daniel reid (@daniel__reid15) reported 13 minutes ago

  @UbisoftSupport no harm Ubisoft but fix your game, I get home after work and just want to play some tanked and chill out but every time I try search for a game it says the servers are unreachable. My Nat type is open and I have tried everything it says on the support groups.

• Tired Gamers (@tiredgamersnews) reported 17 minutes ago

  Ubisoft should stop it with their focus on live service games, develop 1 AC title every 2 years (as they had been doing as of late before announcing a billion AC games last year), and new IPs. Tom Clancy won't save them. Ubi has been all over the place these last two generations

• Monica (@theelitemonica) reported 18 minutes ago

  Yo @Ubisoft you need to fix your siege chat penalty system. I keep getting chat penalties for stuff that is NOT toxic while the entire enemy team and my teammates are saying WORSE stuff then I am. My friend has NO BANS AG ALL and said worse stuff. Wtf?

• Ash, Housewares (@S_Mart_Employee) reported 21 minutes ago

  @groovyjinx3d @EpicDaylight You need a phone number associated with your account to have 2FA turned on for Ranked. No other company has a problem with my number for that kind of thing, but according to Ubisoft my phone "Doesn't meet their security standards." I did some digging and it seems they don't 1/2

• Alice Houlgate (@AliceHoulgate) reported 22 minutes ago

  @GameSpot the trouble that Ubisoft is in financially I wouldn’t be surprised if it never gets a release date.

• IsaacG (@IsaacG8652020) reported 22 minutes ago

  @UbisoftSupport When I first purchased the game I could connect to my ubisoft account I had on my xbox due to the email issue but now that I have resolved the email I can't play my game

• Cospi (@Cospi_) reported 22 minutes ago

  @Rainbow6Game Ubisoft connect makes my audio lag/cut like the overlay every time someone comes online or I get an invite or if I just view the challenges in the overlay do you have any recommendations

• stopsign (@itz_deek) reported 23 minutes ago

  why is everything so hectic how could the stock price drop so much again and will they sell and if they do sell who will they sell too i was watching your video “IS UBISOFT GOING TO SELL TO MICROSOFT?!” clearly they have their own issues so they can acquire them atm but-

• 💫Sonicpulsar💫🇺🇦 (@sonicpulsar) reported 24 minutes ago

  Ubisoft’s in trouble. I remember watching their showcases and just 💤. Imo they were trying too hard to make every game look cool / hype..following the trends may not be the best option when you got a saturated ‘battle royale’ market. Hyper Scape,Roller Champions tried but failed

• ita54 Games (@Ita54G) reported 25 minutes ago

  @skullnbonesgame Ubisoft have to much Problems. Go back to the good time and maje a New Splinter Cell and a New Rayman Legends and not this cash grab games than no one need.

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