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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 9
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • antidotcb
    antidotcb (@antidotcb) reported

    @BratorNews @Ubisoft @assassinscreed I wish they asked the fix of Mayan Puzzle on Misteriosa Island

  • _Lando7763
    Lando, the Chef (@_Lando7763) reported

    If I'm still playing your "narrative-driven adventure," we're approaching 80 hours, but you haven't given me a new gameplay mechanic or anything new since hour 6, and I'm just hitting checkpoints across a world map, we've got a real issue. The oversaturation of "Open-world" titles from the likes of UbiSoft and Bethesda were just as detrimental to the gaming industry as Free-To-Play cash grabs and Hero Shooters.

  • WolfgangMishima
    WolfgangMishima (@WolfgangMishima) reported

    @LegendaryYOBY When you put every major first party game into a subscription service on day one, I think it does devalue those games. Xbox is now giving us enough data to have that conversation. It’s great for consumers, but whether it’s good for business is another question. Ubisoft has its own problems. PlayStation doesn’t launch its biggest first party games into PS Plus on day one. Rockstar isn’t putting GTA VI into GTA+ on day one. EA Play Pro offers day one releases, but that’s PC only. Console EA Play is mainly trials, discounts, and older titles. Game Pass has been the biggest test of the day one subscription model. It’ll be interesting to see whether Microsoft sticks with it long term or changes course based on the financial results.

  • ardennashh
    nash (@ardennashh) reported

    @Ubisoft @Rainbow6Game I KNOW YALL SEE THEM CRASH REPORTS. FIX THE ******* GAME BEFORE I TAKE THAT TRIP. THERE IS NO REASON MY GAME SHOULD CRASH TWICE EVERY GAME.

  • CheezItJunkie91
    Shane (@CheezItJunkie91) reported

    Hey @Ubisoft what's the point of paying for Ubisoft+ Premium if the new games are unplayable and broken?

  • RitzDesmond
    Reetoban Chakraborty (@RitzDesmond) reported

    @beebomgaming @Ubisoft No they are not. This is just a remake. The next IP they will again screw it up with some stupid live service that nobody wants.

  • ImmortalGamer89
    ImmortalGamer (@ImmortalGamer89) reported

    @Riskit4TB @Ubisoft @assassinscreed I have had any issue with it on my pc

  • Superbarsafan
    Extremadura blaugrana (@Superbarsafan) reported

    @Stormy977182671 @kikegames97 @Ubisoft Hell no. Combat with Yasuke is weak and Naoe is kind but not fluid enough. Parkour was broken at launch.

  • JamieJ79749678
    Jamie J. (@JamieJ79749678) reported

    @Ubisoft This is outragous! I cannot login to my account ANYWHERE and keep on getting stuck with loops of needing to login to even submit a case. By now this is so annoying I would have canceled my subscription, but even for this I need to login! Your suppost is not helping!!! WTF!

  • FunGaming44
    Fun Gaming (@FunGaming44) reported

    @assassinscreed @Ubisoft @UbisoftSupport New Cloth Physics causing lag during parkour in like Nassau as example. AC Black Flag #acblackflag

  • ChiefOfBcrk
    Hiccup H. Haddock (@ChiefOfBcrk) reported

    @YousefFarra26 @xShephardx @Ubisoft What is the problem using two words?

  • ApplejuiceYT846
    Eric Wood (@ApplejuiceYT846) reported

    @Ubisoft fix solid snakes ability that shot should not be countered by alibi that’s so ******* bullshit

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • chaosprimeZ
    The Chaos Lounge (@chaosprimeZ) reported

    From start to finish the game never disappointed. Graphics, music, Voice acting were all on point. Some voices were over used Ship upgrader and repair person) and some scenes again were extremely overused (successfully commandeering a ship) however the game just delivered and worked. Issues i had in early accesss were all resolved and as such Assassin's Creed Black Flag was a truly memorable experience and one that will stay with me for a long time. If you havent played before or played the original, this is still a game you want to play. I love the fact that Ubisoft despite the usual bloat in the Creed games, allowed me to play the way I wanted and never penalised me for it. Well done @Ubisoft @Ubisoft_UK @assassinscreed this is a well deserved 9/10 and gets the Chaos Seal of Approval. Just a FYI, this game was so good, im going to give the previous games another go. It made an Assassins fan out of me, and now I am one with the Creed. #AssassinsCreed

  • PBG_Number1Fan
    PBG_number1 (@PBG_Number1Fan) reported

    @FatWalrusKing @Ubisoft "actually broken heroes" juren is actually broken pal

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