1. Home
  2. Companies
  3. Ubisoft Connect
  4. Outage Map
Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More
Check Current Status

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 7
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • iampowlly
    iampowlly (@iampowlly) reported

    There was an update! So what did it update? Not the laggy game, not the sound sinking, not the textures loading? so what then? I do not know. What I do know is I refuse to play this game until it has been fixed buy Ubisoft or Nvidia! So lets see how long it takes a AAA studio to fix there game!

  • kaya_gorguner
    Kaya Görgüner (@kaya_gorguner) reported

    You delete my reporting ticket for no reason. You share in game reporting system. It obviously not working! Nobody in your company dont care cheating pandemi in this game. I delete now never be back again.Never play an ubisoft game ever. @Ubisoft @UbisoftSupport @TheDivisionGame

  • YakkStack
    Sheldon Yakiwchuk (@YakkStack) reported

    @LivinTheFringe I post there daily. Full Haver Uplay episodes. Having some issues with them limiting my distribution, but not fact checking.

  • Metalsonic91
    Metal sonic 91 (@Metalsonic91) reported

    @Kyithios Fun fact I bought the crew on steam and put over 200 hours in to it When Ubisoft shut the server down making even the single player part of it unplayable I asked Steam for a refund They gladly obliged

  • maximuswicks4
    Max (@maximuswicks4) reported

    @assassinscreed PLEASE FIX A WORLD WITHOUT GOLD UBISOFT I JUST WANT DEADMAN SMITH 😭😭

  • Executor250624
    Dr Fahrenheit (@Executor250624) reported

    @jonxler @ham_1500 @nurlowe_swints Eagle Patch isn’t for the freeze fix is the thing, most people these days undergo the freezing bug post October 2023 after Ubisoft made some server update iirc. Not sure if Eagle Patch has since included a baked in fix or not tho

  • MakanAnsariCG
    Makan Ansari (@MakanAnsariCG) reported

    And then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.

  • victorsolano12
    mozzie solano (@victorsolano12) reported

    @UbiJugga @Ubisoft Have them fix their damn mouse trap. Ban mnk on console. Spoofing devices. Wallhackers. Tell them they can hire me for 40 an hour to watch replays and ban cheaters. Tell them to do their job.

  • DreddSnail
    DreddSnail (@DreddSnail) reported

    I'd say I can't wait for EA to go bankrupt alongside Ubisoft but at this point they'll just be bought by Microsoft who will still continue to perpetuate the problems instead of fixing anything.

  • Silva_costa_07
    . (@Silva_costa_07) reported

    @TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

  • acrasiavfx
    Acrasia 🍉 (@acrasiavfx) reported

    @acidgaming55 The problem is, there's no other game that actually rivals the Arcade Shooter genre. Battlefield has always been the closest contender, but it doesn't have the same smaller map/rush down feel COD used to have. XDefiant was so close, but Ubisoft and their devs killed it.

  • comradechavezz
    chavez (@comradechavezz) reported

    Hey @PlayStation, care to explain why my physical DISC is useless the moment PSN or Ubisoft servers go offline? The irony of Sony pushing for a digital-only future while proving that even physical purchases aren't truly ours anymore. Stop forcing online checks on offline games. Discs shouldn't be glorified license keys. Fix your servers. #PS5 #PSN #PhysicalMediaMatters

  • magaman28
    America First 🇻🇦 🇺🇸 🇮🇱😺 (@magaman28) reported

    @madelineefry @MichaelKnipp Yeah I follow @heelvsbabyface and he has been exceptionally gifted with spreading the message that games are getting woke and the publishers are dying. 2025 was the worst year Ubisoft ever had. Xbox is slowly dying. We are seeing the gaming industry crash hard in real time, and it's sad.

  • BeamoSupremo
    Beamo Supremo (@BeamoSupremo) reported

    @MadamSavvy You really think any of these activist groups have any real power? Take-Two is the boss of Rockstar Games, they can destroy all of these people and entities in one fell swoop as soon as there is any real threat to their main product. Take-Two is not doing business with anyone, they do, however, keep up appearances. They can always morph into an EA or Ubisoft and directly lobby the governments to make the problems disappear. ETA a year or two after GTA 6 releases. It is always a lot of noise and nothing really ever happens because money is the ultimate power. It was the same with Jack Thompson in the 90s. What happened to his bullshit? Did he retire?

  • EndymionYT
    Endymion (@EndymionYT) reported

    PLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history

Check Current Status