Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1
Wernigerode, Saxony-Anhalt 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Gavinfo20576785 Gavin ford (@Gavinfo20576785) reported

    @Ubisoft fix the ******* headshots

  • Giammy39695722 Giammy (@Giammy39695722) reported

    @UbisoftSupport @UbisoftSupport I connected my PSN account to the Ubisoft one but the r6 skins, charms, uniforms didn't go through, I already wrote everything (account and problem) in DM can you help me?

  • OsborneJack98 Osborne Jack (@OsborneJack98) reported

    @leorio2910 @jameswe81795877 @IdleSloth84_ I just don’t think studios like Bethesda, Activision, Ubisoft, EA & Rockstar (even though they are just examples of huge ones probably the biggest in gaming should be bought if it isn’t broke don’t fix it. I have no issue with buying smaller ones and building them up.

  • SynixVLT Second (@SynixVLT) reported

    @UbisoftSupport You realy manage it after every patch that smothing istn working. I´m totaly tired of getting in bad mood when I want to play that game. Fix your devs Ubisoft

  • crisfc972 crisfc97 (@crisfc972) reported

    @ALumia_Italia Ubisoft plus in Xbox when finally? Someone know??? I like to see this service in Xbox

  • Giammy39695722 Giammy (@Giammy39695722) reported

    @UbisoftSupport @UbisoftSupport I connected my PSN account to the Ubisoft one but the r6 skins, charms, uniforms didn't go through, I already wrote everything (account and problem) in DM can you help me?

  • KevinDa69351980 Kevin Daniels (@KevinDa69351980) reported

    @UbisoftConnect Hello I am having trouble verifying my email to my ubisoft connect account. It looks like there is not a email attached to it and it is not allowing me to add one. How do I fix this issuse?

  • rBlueyy_ rBlueyy (@rBlueyy_) reported

    @Rainbow6Game I’m certainly not enjoying it I’ve tried everything and everytime I log onto ur Ubisoft connect and attempt to play a game I continuously lag out and get kicked from Ubisoft connect and it’s not my pc bc every other game works I play

  • Mrtyksljp Mrtyksl (@Mrtyksljp) reported

    problem maker or problem solver? any way i broke this game ubisoft sikimi ye🎃

  • DiceBagsGaming DiceBags (@DiceBagsGaming) reported

    @Rainbow6Game Does anyone know if the connection issues with the servers as well as Ubisoft connect got resolved? I just want to play with my friends but wasn’t able to join or invite friends on PC.

  • Misjel1 Misjel Jansen (@Misjel1) reported

    @ANNO_EN Just release the regular Anno.exe to the Ubisoft+ people and give it a temporary license so that when the problem in the subscription version is finally resolved that license will be void so that at least the people that pay you monthly can play the game the pay for…

  • Mrtyksljp Mrtyksl (@Mrtyksljp) reported

    problem maker or problem solver? anyway i broke this game ubisoft sikimi ye🎃

  • DeceptiveGhost Deceptive Ghost (@DeceptiveGhost) reported

    So, until you come out with Wildlands 2 or equivalent, I’m gone and I’m encouraging people to abandon Ubisoft altogether. Not just the Ghost Recon series. Everything. Why not? You just might have a culture problem. Not sure. Truth is, your leadership is losing customers.

  • CarIoooz Carlos Lage (@CarIoooz) reported

    @UbisoftSupport Hi. I sent you a direct message the other day with some pictures. I have a switch. Also ive contacted you on ubisoft support. Ive found this same error on various post on reddit and other forums where everybody is complaining about not having been answered

  • deadvenom666 Pandinus (@deadvenom666) reported

    @HYPEX WHO CARES. I've had SIX games where I can't sprint... FIX YOUR **** EPIC GAMES! ******* worst dev team ever, they even make Ubisoft look good, ****!

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