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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille, Provence-Alpes-Côte d'Azur 1
Ogíjares, Andalusia 1
Cergy, Île-de-France 1
Orléans, Centre 3
Vigo, Galicia 1
Cézac, Nouvelle-Aquitaine 1
Darmstadt, Hesse 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Charleroi, Wallonia 1
Capivari, SP 1
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 6
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • rrorge
    George (@rrorge) reported

    @JezCorden what I found works better is to log into my Ubisoft connect app (rather than relying on the xbox single sign in (obviously use the same account as the one paired to xbox)

  • MR3Dev
    MR3D-Dev (@MR3Dev) reported

    @TheTrueSealYT There is definitely a problem but I dont see current Ubisoft fixing it

  • hxnxexx
    hanse_x 🌙 (@hxnxexx) reported

    @justdancegame @DaniloCroft (1) hey JD team, I'm sorry to ask here but has there been any issue with the most recent fankits? Asking because the exclusive assets that should come to the Ubisoft Creators Program members haven't arrived yet, I asked other people who are members and neither of them received it

  • zigwiglig
    No Legz (@zigwiglig) reported

    Love when a new video game has a game breaking bug and locks you out of getting all the 🏆 thanks @Ubisoft @XBOX @assassinscreed HUGE waste of my time. Fix the travel to Principe WTF

  • GoombaaR6
    Goombaa (@GoombaaR6) reported

    @Ubisoft I swear to **** if you dont fix ur ******* **** game, I got a cheater in my team and they throw then I get into the lobby against him and Im getting ******* railed. No wonder you stupid ***** are losing money you ******* spastics.

  • realGorillaTape
    publius (@realGorillaTape) reported

    @trichotome Snake never should’ve been put in r6 siege. He’s completely busted. Also, how about @Ubisoft @Rainbow6Game fixes the ******* cheater problem before anything else

  • mayacomics
    Maya comics. (@mayacomics) reported

    @itskaxyum @boystevepoussin Of the top of my head, EA, Activision and Ubisoft would have killed Minecraft with micro transactions and forced Mojang to make the next live service failure.

  • CaramelKaiteki
    Caramel Kaiteki🍮 | Edgerunner (@CaramelKaiteki) reported

    @Ubisoft While this is cool, I've not been able to claim it for the past 3 hours. Can you please fix it? Thanks

  • AychawkR6
    Aychawk (@AychawkR6) reported

    patiently very patiently waiting for saudi arabia to buy ubisoft. things will almost immediately change if that happens because management wont have a problem increasing opex for real change

  • Fursona3FES
    Bouquet! (@Fursona3FES) reported

    ubisoft and ea have a competition on which launcher takes the most time for me to debug fix your ******* software oh my god

  • Begaria
    Begaria (@Begaria) reported

    Put about 5 hours into PoP: The Lost Crown. Good on Ubisoft on making a Metroidvania out of PoP. It's interesting, and pretty cool. It does have some problems. The combat is too floaty, and sometimes too easy as most enemies can be air juggled to death. No minimap? Bleh.

  • HooleyHD
    Hooley (@HooleyHD) reported

    @_goongala I agree but the only problem is Ubisoft servers suck and I get kicked from games with 2gb speed internet constantly and can’t rejoin sometimes

  • Le_Mask_Keeper
    Varré ✝ (@Le_Mask_Keeper) reported

    @SynthPotato It genuinely pisses me off how badly Ubisoft Quebec ****** with the modern day in Shadows. AC Vahalla, for all it's faults, was finally the chance to fix the broken and shattered Modern day but Ubisoft looked at Darby hard work and said nah, let's start this stupid plot.

  • iam_me31244
    iam me (@iam_me31244) reported

    @Futdonk The ai is totally broken. I think both Ubisoft and EA share each others AI as I have never seen anything so rediculous. You have never seen a game of football played as it plays in fifa.

  • YFPixel
    YourFavouritePixel (@YFPixel) reported

    @TheMaskedoneXD @GameSourceTM the real problem is that they need to make revenue of their games, which they longer can with solo games. Ubisoft should stop their single games aproach and focus on a GameAsAService FREE2PLAY Model (look Genshin and similiar) SET in the MODERN DAY

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