Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1
Lampertswalde, Saxony 1
West Valley City, UT 1
Asunción, Asunción 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CombatCarrot CombatCarrot (@CombatCarrot) reported

    @Snedgie After siege, stop catering to its mass player base and remove or "fixed" what was fun about the game When the server issues and more bugs started alongside all the pro league centering. Ubisoft seems to have lost touch with everyone and acting like it's the next csgo.

  • King_Predict Predict (@King_Predict) reported

    @UbisoftSupport When I open Ubisoft Connect It says “A Ubisoft Service is currently unavailable, please try again later.”

  • ItsUnico_ Hi It's Unico (@ItsUnico_) reported

    @Jorraptor Hey Jor How many people are participating in this Live Service model UBISOFT is running with Valhalla? How many actually care about this stuff? The disparity b/w your Sub count and views on Valhalla vids seem to suggest not many. (Genuine ques. Do you have an idea about this?)

  • Real_Sinicon Sinicon (@Real_Sinicon) reported

    @Rainbow6Game Can this season fit in Windows11?I have been in-game crashed for no reason many times and the ubisoft connect can't even detect the crash...

  • SuFiTav The ***** Prince of House Yehuda (@SuFiTav) reported

    I have given you a final chance with @watchdogsgame , @Ubisoft. With all the other next gen games cutting straight off if an internet connection is lost, you have disappointed me with your offerings. Pray I dont seek a refund for your streaming service games (Tom Clancy games)

  • 9LivesFan91 Darren Myers (@9LivesFan91) reported

    So @Ubisoft @UbisoftSupport @assassinscreed im playing unity again to finally get 100% turns out i can't because of the murder mystery death in a brothel not working or starting

  • reacon17 reacon (@reacon17) reported

    Will #RainbowSixSiege fix the cheater problem? #RainbowSixSiege #ubisoft

  • Epsilon925 Epsilon92 (@Epsilon925) reported

    @filipmartinec4 @Beckii_FTW @Pengu exhibit a) cav, they nerfed her pistol, still has a broken ability. exhibit b) Twitch, nerfed her gadget, has a broken weapon. But we've gone off topic. Spawn peeking is not fun except for the person doing the spawn peeking. Hence why ubisoft has taken means to mitigate it.

  • AlexisHaro8 The AH (@AlexisHaro8) reported

    @Ubisoft @NintendoAmerica CAN YOU PLEASE UPDATE YOUR GAME TO FIX AN ISSUE on UNO apparently my friends have 1.0.3 But my version is 1.0.9 on the Nintendo switch

  • MaDWaSTeD MaDWaSTeD (@MaDWaSTeD) reported

    @Ubisoft @UbisoftSupport Uno is still crashing on Xbox Series X. It's been a year now.. Have you done anything to fix this? I spent money on a game I can't play...

  • King_Predict Predict (@King_Predict) reported

    @UbisoftSupport So like when are the Servers coming back online? I cant even login into Ubisoft Connect

  • sexmuffin23 jeremy ferriere (@sexmuffin23) reported

    Hey ubisoft your ****** game is still broken. You delayed it repeatedly and it still has issues... I can't get criptograms 6 14 and 30 even though I collected them. They won't show up. Nice job. Way to royally screw up a beloved game. @Ubisoft @UbisoftSupport

  • XBA_Chazza Chazza (@XBA_Chazza) reported

    @Bignaaaasty @LidlCashier @TheActMan_YT I don’t remember having any issues from the bf1 launch although I know some had glitches with horses and vehicles. It’s a shame games used to be released in such a higher quality more stable state compared to what they are now, specifically from EA, Ubisoft and Activision.

  • ItzaFalconR6 .00223 | Falcon (@ItzaFalconR6) reported

    I swear Ubisoft has so many issues they have yet to fix. I wish I didn't spend $35 trying to get all the operators so I can play anything my team needs (mainly on defense)

  • MrBakerOCE MrBaker. (@MrBakerOCE) reported

    Can’t make payments on uplay with PayPal, is there a way to fix?

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