Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • seeleylad Seeley (@seeleylad) reported

    @Ubisoft @UbiMassive No shitty "live service" please

  • GenusOrdinius some random guy (@GenusOrdinius) reported

    @AstraeusXX Ubisoft is working on it so that means infinite bugs and unbalanced characters or classes. Just look at rainbow6 siege. 6 years and whenever they fix 1 issue 4 issues rise again.

  • WhiteoakMax Ginge (@WhiteoakMax) reported

    @Ubisoft Any update on when you're going to fix assassins creed valhalla? Or at least acknowledgement of the myriad of bugs and glitches this game has? Also... when is contact department of your website going to work? There's no way to live chat or to submit any issues.

  • MrBoneJanglz BoneJanglz (@MrBoneJanglz) reported

    Does Ubisoft Massive make The Division? I love The Division but i always complain how lame the weapons and gear are. A Star Wars game mixed with The Division would fix this complaint.

  • dvsSZN davis 〰 (@dvsSZN) reported

    @bubsR6 if you have the glitch you can just look up Ubisoft store in browser and buy from there

  • PlantASeedCap Plant A Seed Cap (@PlantASeedCap) reported

    Ubisoft spiking to +6.5% appears to be steep given the company's own execution issues, the amount of time before this game has any earnings impact (assuming 2-3 years of development), and the fact that this is a non-exclusive agreement.

  • totally_angry Totally_Angry (@totally_angry) reported

    @its_menieb @Ubisoft @LucasfilmGames soooo dont .... buy....them? Ive bought exactly 2 cosmetic MTs from Ubisoft in the entire history of MTs and never had a problem reaching level cap in any of their games that have levels

  • Damac1214 6’7 Mac (@Damac1214) reported

    Ubisoft is gonna crest an open world live service third person RPG Star Wars and we’re all just gonna have to accept it

  • CalicoKane casey kleinschmidt (@CalicoKane) reported

    @GhostRecon_UK is Ubisoft going to fix the bandages in this game? I'm getting bandages stuck on my body that I didn't even use it's becoming ridiculous and there's no reason they can't fix it either take the visual bandages away completely or fix it, people are annoyed by this

  • wearedetr0it Sell The Damn Team, Tom Gores (@wearedetr0it) reported

    Ubisoft brings us a lot of good games but my god it is ******* HILARIOUS that one of the biggest pop culture assets just went from the (IMO) worst AAA game companies to Ubisoft who has had just so many ******* issues across the board lol

  • CFragnum CookedFragnum (@CFragnum) reported

    @nicisgood2 @Ubisoft Well for an 7 or so year old game something like that would take a massive update to file size and cause a lot of lag

  • out_pex Pex Out (@out_pex) reported

    @Ubisoft @LucasfilmGames take your time and fix all the bugs you can and don't put microtransactions into it!

  • DeanDobbs Dean Dobbs ✨ (@DeanDobbs) reported

    thanks for explaining to me that this is a ubisoft game and may have the same ubisoft problems. couldn't have done it without you.

  • DiogoExMachina Diogo Marques (@DiogoExMachina) reported

    @VictoryPosition Honestly? Yeah, it just screams “game design must be convenient at all costs and can’t dare to actually make me actually problem-solve while meaningfully furthering the game’s theme and structure.”, aka the Ubisoft curse.

  • stoolienate nate (@stoolienate) reported

    Really wish @assassinscreed @Ubisoft would fix the arrow capacity glitch in #AssassinsCreedValhalla . Spent all this time upgrading my quiver and now can only hold 12 arrows 🙄

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