Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 18 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 3 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 3 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 2 |
| Elche, Valencia | 2 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
TAK (@Tak225Th) reported@M4Ximizando nope I would unsubscribe and buy select games I want say one games is the only reason I sub to the service I would rather they removed EA access and Ubisoft plus and Fortnite crew
-
(MaDness) (@MaD1n3ss) reported@J19_Gaming89 I dont think the side content was the problem. Most of it wasn't great butnit was how if felt like an ubisoft game. Crimson desert has alot of fluff but not only is it optional but you have to seek it out its not cluttering your experience.
-
Synth Potato🥔 (@SynthPotato) reportedJust played Assassin’s Creed Shadows’ final update “Black Tides” questline Here’s my review of it and AC Shadows as a whole: I am honestly pleasantly surprised to say that I really enjoyed this, It finally gives AC Shadows a satisfying ending to its story and succeeds at tying this game together with the rest of the franchise. It doesn’t fix Shadows’ story but it is 100% something that should’ve always been there since launch as AC:S completely lacked a real ending, and I am so glad we actually got a great one. The barrier to entry for this is a bit high as you need to finish “A Critical Encounter” which is an OK quest but I was really upset “A puzzlement” is a requirement as that’s maybe the worst quest in the entire franchise, terribly written, terribly acted and requires you to wait a whole day between each part, in a game without a sleep system unless you grind hideout resources which I never did, so I had to leave the game running until a day passed. Back to Black Tides, There are more mocapped scenes and great acting in this new quest than there was in the entirety of Claws of Awaji. While not all scenes are mocapped and many still use that awful procedural generated animation, the important ones are motion captured and provided an overall strong narrative that closes out the Shadows story decently well. There is a proper use of music here as well and a real final boss fight, it really gives Shadows the final act it desperately needed. I still wish the rest of the game and its DLC was as consistent as this questline, but I guess thats something to hopefully be addressed in Hexe. Overall, AC Shadows was a mixed bag, it has some of the strongest gameplay in the franchise but maybe the single weakest story in the franchise, mainly due to how Claws failed to pay off Naoe’s arc. I really hope the massive improvements made in presentation, writing and acting in this free DLC is carried across an entire Ubisoft Quebec RPG one day. I’ll rate this little DLC a great 8/10, and as for the rest of the game and its DLC as a whole, I am settling at a final 7/10. That is below my initial rating of Shadows due to the disappointment of the first expansion.
-
Jebus (@Dat_Jebus) reported@LegacyKillaHD Its pretty funny, Ubisoft probably felt forced to take this course of action to protect its dwindling income. Problem is, people knowing about it is going to hurt them a looooot more.
-
DeeYee🎮 (@DeeYeePlays) reported@Assassins_UK But you do need to login to Ubisoft for the game to work still right?
-
F (@BurIyZz) reported@xKayoo7 @Rainbow6Game @Ubisoft The ubisoft employees are pissing their pants trying their hardest to fix xKayoo7’s stats
-
@chacachaca13 (@CB47192501) reported@black_stone73 Looks fun. I wish Ubisoft/Massive would spend more time on PVP and inplementing changes that also effect PVE like confusion when shields are broken. So much fun. Although PVP is a tiny fraction of the player base, more needs to be done. Hahahaaaaa
-
Shellshock (@The_Lego_Fan) reported@RinoTheBouncer Ai, microtransansactions, gready game publishers, live service games getting shut down because "gmthe games life is over" even though the game is still reciving players and is a GREAT game and should have been made with an offline mode from the START UBISOFT!
-
LegacyEleven (@LegacyEleven) reportedOne problem I have with Assassin's Creed Valhalla is that although I find the time period interesting and what the team over at Ubisoft created visually beautiful... The environment is just not interesting and falls flat to its previous environments of Ancient Egypt and Greece.
-
mankar camoran apologist🔻 (@silky_919) reportedadvertising end of service for a ******* ubisoft single player game but not for destiny 2 i can’t help but laugh
-
MarshTopapo | (@MTopapo) reportedi hate @Ubisoft more. >played AC unity on steam >requires Ubisoft Launcher Log in >Logs in, need password change >changes password >Logs in, again, game launches >Another log in >Error Logging In
-
SimoQB🇮🇹 (@SimoQB_) reported@Jaden_Nakahara GKC are not bad, the problem are the 3rd party devs that choose those. Like a normal switch 2 cart can go up to 64 gb, and there are games that are bigger than that (FFVII). In that case gkc are ok imo, but then there are devs like ubisoft who uses them just cuz of money.
-
Jacob Jr 🇨🇮🇺🇲 (@im_jr141204) reported@IGN Rare Ubisoft W: admitting the base game had issues and actually fixing them
-
LazyGamer (@LazyTechGamer) reported@Bilboswaggends4 To be fair other publishers do it as well including Ubisoft and EA so that’s not the problem. Like I said for awhile now they should have had option to pay for GP for year as cheaper price then monthly cost like everyone else. It mean they will have a much more users long term
-
BazzieMazzie (@LazzieMan2626) reported@piecaruso97 @partialmean8 ???? you would need to bribe 27 people who were with them and most likely it would have been blown whistles and gotten them into trouble ubisoft doesnt have money to give and risk it to be caught