Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 7 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
. (@i_sema24) reported@UbisoftSupport I can’t create a Ubisoft account. Every time I try I get an error and after several attempts I was temporarily blocked! I don’t have a Ubisoft account I also can’t submit a support ticket. Could you please advise me on how to proceed?
-
Igor (@Silva_costa_07) reported@NikTek When Ubisoft included a lot of NPCs and the game launched broken with FPS drops, you guys bashed the company—so they never did it again.
-
porkinscopilot (@porkinscopilot) reported@TheIshikawaRin Actually if they put time into it and money the concept is not awful. However I don’t trust Ubisoft and Tencent (50%) owner to put effort and time into it. They already have a decent service game that could be brought back with time and investment The Division
-
Eliezer Melendez (@CMDR91YT) reported@Hbeanz1017 @WeebKingII @Pirat_Nation Just because you think the enemies are too bullet spongy sounds like a skill issue lol Just because you think the stories are boring and their games are boring doesn't mean you're right it means you're wrong & exaggerating Ubisoft is not even close on the brink of bankruptcy lol
-
Trollaria (@Trollaria) reported@TheGameVerse Now they should fix the greed/problem that uplay units and discount codes should not expire. Thats a reason why i dont buy black flag 2. They can have 80% of the price or nothing. Its their choice. I dont like to spend on greedy company’s.
-
werewookiee (@werewookiee) reported@HighNGamingNews @PaulsGamingLive @klobrille I can't believe how stupid you have to be that after I agreed it was a Ubisoft issue and that I don't blame Xbox, you still said that I blamed Xbox. Is it reading comprehension or do your issues go far deeper than that?
-
George (@rrorge) reported@JezCorden what I found works better is to log into my Ubisoft connect app (rather than relying on the xbox single sign in (obviously use the same account as the one paired to xbox)
-
El_Jefefe (@McFraggie) reported@LegacyEleven "Skill issue" as if this isn't the easiest Ubisoft rpg game of all time 🤡🤡🤡
-
🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported@eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.
-
Best Flashwar (@futureispsycho) reported@DiscussingFilm Ubisoft tried this decades ago. The problem is finding games old enough ad only is viable but new enough you can't purchase for two bucks on sale *and* don't need mods/fanpatches to work (and ideally have actual loading screens to stick ads on).
-
Nega Craig (@CraigReborn) reported@DoesItPlay1 We know people are going to buy GTA VI like the world is going to end. Demanding one company does not solve the problem. Why not criticize Valve, Epic, Ubisoft, EA, Rockstar, Nintendo or Xbox? Why there is no physical media on PC anymore?
-
Dagger 323 (@dagger323) reported@GreatestGMTedT @XboxArchives True. But I liked what Vegas and Vegas 2 brought to the table. They weren't as challenging as Raven Shield but they were more approachable and immersive while still having core tactical gameplay elements and a plethora of customization. Siege was a complete travesty compared to them and is nothing more than "live service" slop that Ubisoft still continues milking dry.
-
Adriano (@Adriano62110991) reported@ForHonorGame @Ubisoft Ubisoft store. The DLC appears in my Steam library, and I can launch the game normally through Steam. However, once I'm in-game, Arakure is still locked as if I don't own the DLC. Could you please look into this or let me know if there's anything I can do to fix it? Thank you!
-
Clix_mufc (@clix_mufc) reported@Pirat_Nation This is the problem we have.. nothing but complete morons sitting at the top of these companies! Asking how Ubisoft have been doing the last few years? Everything rosey?!
-
Alex (@Alex_the_ru) reported@UbisoftSupport Problems with orichalcum. Missions do not appear with him, and the merchant has a timer of 00:00:00. The Internet is available, the account is connected, the Ubisoft overlay is working, the Helix store is working. But the problem persists in Steam natively, and even in GFN
Check Current Status