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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
East Falmouth, MA 1
Globe, AZ 1
Meaux, Île-de-France 1
Chicago, IL 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • GenericNPC187
    GenericNPC (@GenericNPC187) reported

    @Trutown @PersonthePerso2 And it’ll take Ubisoft all of a hour to fix this. It says “work in progress” for a reason.

  • imbratorX
    BRATOR (@imbratorX) reported

    @UnknownCc4 @Ubisoft No it isn't. That's the problem. It isn't.

  • casey_Payne23
    Casey Payne (@casey_Payne23) reported

    The fact Konami and Capcom managed to bring out old IPs and still make new IPs it proves the issue is Ubisoft.

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    Bought games should not die because a login server got bored. The Crew 2 adding more offline support is good news, but let’s not turn basic ownership respect into a parade. Ubisoft moved because players pushed. That’s the win. If you sell the game, don’t booby-trap its future.

  • DerKlownstein
    ↁэѓ Ќlошиѕтэіи 🇵🇸 (@DerKlownstein) reported

    @Ryangofett_2490 @kulpreetvirdi I’m sorry bro, all of those abilities sound cool, but the AI and level layout is the primary issue in *** Creed for me. All I play are stealth games really, atelast that’s what I focus one. Ubisoft has dumbed down their enemy AI, and it was never that smart to begin with.

  • SOrcberg
    Seneschal Orcberg (@SOrcberg) reported

    @joshrekrull @Miyu_Cheesycake @AyakaMods Yeah, it was pretty redundant atp. Just let us login in the app like zzz already had. And yes, launching Siege was the worst with the ubisoft launcher.

  • Significan59962
    Robin 'Significant Otter' Ferretti (@Significan59962) reported

    @longearedfox Ubisoft is one of the gaming companies with the longest average tenure. There are people in those studios who were there 20 years ago. The issue isn't that "people there don't know how to do it anymore". It's that business priorities had shifted.

  • Stevenalean98
    Steven Alean (@Stevenalean98) reported

    @DarkIxion Any connection issues with the Navel Fleet? I was playing a few days ago and it wouldn't couldn't connect to servers. Recently, Ubisoft did a server wide fix but I haven't checked if it has been working.

  • Z0rcey
    Z0rcy (@Z0rcey) reported

    @TheRealZephryss This Jean guy isn't even on X, and that's the issue, no one can ever @ these idiots to correct them. I wanted to tell him that a female lead will bankrupt Ubisoft, its already on its last legs

  • CB47192501
    @chacachaca13 (@CB47192501) reported

    @DROHUNG @TheDivisionGame two words: Massive Ubisoft. they couldn't balance a scale if you gave them two, five pound weights. When I get home from work, the first 20 minutes or so are either lag spikes, delta-03's or both. I got my apparel, (mid) and stopped farming. 1 in 5 or 7 drop rate from squads.

  • simmmo91
    samm (@simmmo91) reported

    @DestinLegarie @FootLettuce98 @Ubisoft Sorry to hear man that’s sucks . Nothing worse than when you want to play a game and it’s just not working. 😣 I feel your pain

  • ThunderBrush
    Rayph (@ThunderBrush) reported

    @TheCartelDel Now the true test for them as a studio begins, can they spin that success into an establishment for the long haul or do they fall to the temptation of more money/more problems by feature creep. Given the ex Ubisoft talent involved there I have to imagine they have a safeguard.

  • AlexWolfheartt
    Alexander Wolfheart (@AlexWolfheartt) reported

    @SynthPotato Ubisoft games of that period are dogshyte in terms of bugs and weird crashes. Tried playing AC Unity two years ago, couldn't even get into the menu. Googled it a bit, found a ton of people with the same issue, and a hundred "try changing this" to make it work. Not PC's fault Ubisoft is Ubisoft

  • GARRUDA18
    Arruda (@GARRUDA18) reported

    @UbisoftSupport @UbisoftBrasil I need help with my account; they removed the link between my Ubisoft account and my Steam account, and I can't fix it.

  • malbosc533402
    malbosc (@malbosc533402) reported

    @TheRealZephryss I think ubisoft want to make the most money because of all their recent problems so by a marketing point of view i think the ezio trilogy or at least ac2 and brotherhood combined into one game should be remade next

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