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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chatham, England 1
Paris, Île-de-France 18
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • inscrutableguy
    Abhishek Singh (@inscrutableguy) reported

    @UbisoftSupport @ANNO_EN @Ironfeasttv Im having a problem with the creation of a new account on ubisoft and since I don't have an account I can't raise a ticket . Do look into this .

  • glinglerlol
    Glingler (@glinglerlol) reported

    @therickdance no I do but when I try to play it made me sign into a ubisoft account and when i did it said I had to sign in with a different account but it didn't give me the option to sign out so I just can't play now

  • processangel1
    Dominic Booth (@processangel1) reported

    @assassinscreed Ubisoft are in serious trouble if they cannot make a good game this year.

  • bluesheep100
    Bluesheep (@bluesheep100) reported

    @weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.

  • cjpoppinov
    CJ Poppinov (@cjpoppinov) reported

    @panik1881 @G_a_l_v_a @oliver_drk every game publisher is worried about competing with TikTok, movie/show streaming, podcasts, a lack of overall household income and GTA 6 you are 100% correct, this is not just Microsoft's issue but everyone from EA, Ubisoft, Sony, Embracer, Nintendo etc

  • TheRobinsonson
    TheRobinsonson (@TheRobinsonson) reported

    @SKYR6YT @Ubisoft @Rainbow6Game It goes off your skill level compared to your opponents so this isn’t broken. This is actually a fair assumption of why you lost more

  • CameTooFast
    Alex (@CameTooFast) reported

    Hey @UbisoftSupport @Ubisoft @assassinscreed I know Black Flag Remastered is almost here, and I'm excited to play, but I'd really like to clean up the multiplayer achievements for the 360 and One version but the servers are incredibly spotty. More often than not, it's impossible to connect to the servers and it just puts you in limited mode. Can we please get a fix before the new game drops?

  • MameHaze
    David Haywood (@MameHaze) reported

    Plus being a Ubisoft game, it tries to force you to use the Ubisoft Connect stuff, meaning you have to disconnect your Switch from the Internet to play it. Also forced version number in the corner? makes it feel like a beta build. Don't think I'll be keeping this one.

  • omer_ygnbrc
    Vankomisin (@omer_ygnbrc) reported

    @JeffersWO1 @Ubisoft Same issue; @KalyCTI on X resolved it.

  • connor_cheyne
    Connor Cheyne (@connor_cheyne) reported

    @tradboiwife @Arcueid_enjoyer Ubisoft did the same thing they went from Uplay to Ubisoft connect and didn't fix the 2fa issues. This industry is full of *********

  • faeatthemezz
    Fae (@faeatthemezz) reported

    I remember wondering wtf they were doing when they just kept adding stuff to the subscription and raising the price. Not only did they go hard on the unsustainable model of trying to push everyone to use xCloud because they wanted it to act as a demo service, I don't think anyone was asking for them to add EA Play...and all characters unlocked for Riot games...and Ubisoft titles...and so on and so forth if it meant raising the price.

  • OyasumiBastet
    Oyasumi Bastet (@OyasumiBastet) reported

    @OmniStef94 Like, what happened to the outrage over GAAS, stupid amount of DLC, Always online required, and login to third party services. Why does MS get a pass where PS, and many other publishers dont, like ubisoft has a launcher, why is that an issue if Xbox live isnt?

  • SpecterGr1d
    SPΞCTΞR (@SpecterGr1d) reported

    @JezCorden As much as I am against some of the stuff they do, they don't need to. Microsoft is a software company, a very dominant one at that. THAT IS THEIR LANE. Microsoft literally could rival steam if they focused on that aspect. They could find a way to flip gamepass into a service that Sony may agree to like they did with ubisoft classics, Microsoft we don't want your new games day one, but if you archive your older titles into a tier that benefits our plus customers, hey why not? To me that gives Microsoft leverage. There is obviously interest in their products from the reaction of Eday and the sales of FH5. They just need to find a way.

  • LazySinker
    LazyThinker | Nemesis ✦ Apechain🦴🦍| | ETHGas ⛽ (@LazySinker) reported

    @Gh0stsNFT Big deal? This is so elementary Projects nowadays doing more than this Hey @Ubisoft is @XFunkeda one of your people? Nothing but trouble in web3. ****

  • YtfhR6
    ‎ Ytfh (@YtfhR6) reported

    @Ubisoft could you not make maybe official servers where your employees review applications to let people in for ranked eg "Official-Eu-West-1". Official server members ubisoft accounts will be reviewed before gaining access to "Official" servers which will be a lot more legit since you have to manually access it. Employees should have a live ticket service to review cheater incident/reports in which they can ban/remove from officials (if not enough evidence) Please repost if you are a pc player and think this is a good idea as the cheater situation has gone too far.

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