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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille, Provence-Alpes-Côte d'Azur 1
Ogíjares, Andalusia 1
Cergy, Île-de-France 1
Orléans, Centre 3
Vigo, Galicia 1
Cézac, Nouvelle-Aquitaine 1
Darmstadt, Hesse 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Charleroi, Wallonia 1
Capivari, SP 1
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 6
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Bigg_Mike98
    Jay Reincarnated (@Bigg_Mike98) reported

    @Warrior9983 Ubisoft killed modern day along w Desmond. Got the backlash and instead of working harder to fix it they just threw it away completely

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • joeumann
    John Uhlemann (@joeumann) reported

    Since the original Rayman 2 Prototype was a prototype, Ubisoft didn't go any further and add more to fully control the robot T-Rex. Plus, Ubisoft would drop the 2D style in favor of a 3D style after games like Super Mario 64 & Crash Bandicoot showed it was possible & successful.

  • killertkr6
    Kill3RToNE #GTAVI (@killertkr6) reported

    Absolutely Disappointed By The New Update The PlayStation 5 Version It Just 60 Fps Nothing Changes Loading And Textures Are Still The Same . Pc Version Still Has Stuttering Issues Also Video Settings Won’t Save EveryTime I Open The Game I Need ToChange The GraphicsAgain @Ubisoft

  • HonorRoller0831
    Jay 🇵🇷🗽 (@HonorRoller0831) reported

    @JohnnieMotley @Crash616 God of war bored tf outta of me (I’ve played all of them) Horizon is a Ubisoft game. Marvel games are cool, but they’re an experience more than a game and not worth $1000+ The last of us will be re re released again. More live service slop that will die in a month.

  • McBidens
    McBidens 🍸🌹🌸 (@McBidens) reported

    @UbisoftSupport hey my case was closed after one response from ubisoft support and I don't feel they properly addressed my issue or understood what I was referring to. I don't wish to start a new case nor do I have the ability to reopen this one. Is there any other way I can contact ubisoft support, perhaps an email or a phone line? I really need my issue resolved.

  • nveded
    nveded (@nveded) reported

    siege is fried every ranked game in diamond is just aptitude users with 0ms triggerbot or ragers @Ubisoft fix ur game

  • afterhoursLEW
    LEWR6 ﾒ𝟶 (@afterhoursLEW) reported

    DMR IN SIEGE ARE BROKENNN FIX THEM @Ubisoft @Rainbow6Game

  • A_bored_mess
    bored mess 🏳️‍🌈 🎛 (@A_bored_mess) reported

    @fridagagoz @FreeRosedark I treid to login to ubisoft with my correct password but it didn't recognise it and made me change it. I then entered my new password that I had just set. It locked me out

  • realGorillaTape
    publius (@realGorillaTape) reported

    @trichotome Snake never should’ve been put in r6 siege. He’s completely busted. Also, how about @Ubisoft @Rainbow6Game fixes the ******* cheater problem before anything else

  • mcflybiggestfan
    chantelle lewis (@mcflybiggestfan) reported

    @emzy_leigh @TCWCrazyZaku Look I’m gonna say this but ubisoft should’ve stuck with dlcs. They should’ve never done live service or live streaming. At least with dlcs, you have the song you paid for. And when servers shut, you can still play the songs

  • tjwolfe616
    #APG The Wolf (@tjwolfe616) reported

    @Ubisoft @Rainbow6Game @R6esports Please fix the drops on Twitch. People on IOS no longer can get them from actively watching due to IOS blocking twitch apps drop progress. I would have gotten all 3 drops today if IOS didn't block.

  • Onyxiit
    ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported

    @Rainbow6Game @MrBoomeranggg OMG FIX YOUR **** UBISOFT

  • swecruze
    Tommy Gustafsson (@swecruze) reported

    @Ubisoft I’m on PS5 btw, fix this. The parkour needs a big overhaul to, Edward doesn't grab edges and jumps in the wrong direction every now and then.

  • david_watson88
    David Watson III (@david_watson88) reported

    @ecfeclipse @GhostRecon It's Ubisoft they need money to fix their **** up with the new ghost recon they're trying to make so they're asking the community to make it for them

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