1. Home
  2. Companies
  3. Ubisoft Connect
  4. Outage Map
Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More
Check Current Status

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Buxton, England 1
New Delhi, NCT 3
Sydney, NSW 3
Delhi, NCT 1
Mittweida, Saxony 1
Erstein, ACAL 1
Morrisville, NC 1
Berlin, Berlin 1
Montbéliard, Bourgogne-Franche-Comté 1
Clarkston, MI 1
Marseille, Provence-Alpes-Côte d'Azur 1
Palm Bay, FL 1
La Garenne-Colombes, Île-de-France 1
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hesse 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • LMaraigne
    Laurent Maraigne (@LMaraigne) reported

    @MarioRGez_ @ilyamirox It's not a Linux problem. If Ubisoft doesn't make games for Linux, it's not because Linux is not capable of running games, it's because the mainstream OSes are more interesting from a business standpoint. It has nothing to do with the technical characteristics of Linux.

  • BadEmil96
    Bad_Emil (@BadEmil96) reported

    @Ubisoft the only game that fix the u be soft mind virus

  • GalleryOfPLAY
    RM's Gallery of PLAY (@GalleryOfPLAY) reported

    @AlexCVJ The microtransaction argument is flawed, because it simply doesn't get in the way of your experience with the game. The core issue with the Ubisoft open world games is that 90% of the mechanics and game aspects are all crammed into the first region, and then it's the same thing over and over and over and over again in the rest of them. There's nothing to be curious about. You can learn everything about the game's structure from the first 5-7 hours. A game like Crimson Desert on the other hand, has a lot of things that are hand crafted. But also, a reason why the comparison is unfair at the end of the day is because: 1. The AC games are NOT sandbox games. That's a very different thing. They are linear action RPGs. A more fitting comparison would be something like The Witcher 3, which the AC series failed to copy despite this RPG shift being inspired directly by that. 2. Crimson Desert has been in development for 10 years. On top of that, costs of game development are far below the ones in the west. Western companies not only cannot hope to have such long development cycles, but also need to develop games with structures that are as safe as humanly possible so that they can, to a level, manufacture the chance of at least making their money back.

  • ForrixTV
    Forrix (@ForrixTV) reported

    @NikTek The problem with Ubisoft is that they create incredible worlds and compelling stories, but then fill them with mediocre gameplay and the same copy-paste mechanics you see in every one of their games. Their titles are beautiful, but they often feel soulless. Everything is too by-the-numbers — they’re afraid to take any real risks that could actually improve the experience. In short, Ubisoft is simply incapable of making a game like this. And even if they did, they wouldn’t have the courage or commitment to support and fix it the way Pearl Abyss has thrown themselves into this one. So far, this is my Game of the Year. I haven’t felt this way about a game since The Witcher 3.

  • infinitex__x
    SHINOBI STRIKER (@infinitex__x) reported

    @GoodGameKofi they love the game so they dont even count the many problems it has all im saying if it was ubisoft or ea people would not stay quiet about the games issues

  • MajHavoc70
    Maj Havoc (@MajHavoc70) reported

    @Ubisoft How about we get the service working huh??

  • MistScopes
    Justin (@MistScopes) reported

    @AceAdz_ Ubisoft can't do anything right so their next move is to add a hacked to **** game to their subscription service 😭

  • RealRobinGrant
    Robin van den Heever (@RealRobinGrant) reported

    @XsollaSupport @Ubisoft @Xsolla Why? What's the point? I know you're doing this, and you know you are doing this. Fix your ****** checkout process, and then get back to me.

  • DJCozby
    Cozby (@DJCozby) reported

    @_Fotoqraf_Man_ @TheDivMobile @Ubisoft Why I cannot get 60 fps on low is a problem.

  • Rooster832
    Rooster83 (@Rooster832) reported

    @bxn45I @king_249 @hard8_times I had more issues on my PS5 pro with Star wars outlaws because it kept crashing. I think it had something to do with the Ubisoft servers.

  • ZestyXIV
    Zesty (@ZestyXIV) reported

    @Actually_Tina This is a problem endemic to most open world games thanks in part to Ubisoft. I blame them for how mind numbing the the overworld content was in FF7R

  • apostate21263
    Apostate Aberrant (@apostate21263) reported

    @JoshuaTookes Maybe you should make it a series instead of a film. There’s only one problem: Ubisoft are massive *****.

  • mac1991seth
    Andrzej Cojg (@mac1991seth) reported

    @AdamShumpis @vozercozer Why would I ask if there were at least 5 unresolved threads WITH THE SAME PROBLEM? Tried Ubisoft games (Assassin's Creed 2) didn't work either. All Linux community has to offer is "try different Proton version" y'all have no real solutions.

  • BluejuiceRay
    Rimi (@BluejuiceRay) reported

    @NikTek Assassin's Creed lost it's touch already after Black Flag. Microtransactions, boring worlds, lacking story, uninteresting characters, too many technical issues, ubisoft losing the entire identity of AC. Ubisoft should stop promising things and should fully try on developing good games again.

  • iamrealmayur
    Mayur Rane 🌐 (@iamrealmayur) reported

    @TheDivMobile @Ubisoft #thedivisionresurgence why no fix for the no audio bug on vivo and iQOO phones yet?? How much time will it take

Check Current Status