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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 7
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Zaiken64
    Dubious Legality🇺🇸 (@Zaiken64) reported

    @Percdye @Pirat_Nation "Most multiplayer games" dude 90% of steam works on linux. I haven't had a problem with ANY multiplayer game because I don't play Ubisoft or EA. Everything else works just fine. Zero hiccups. Maybe stop buying trash.

  • GeeksGamersCom
    Geeks + Gamers (@GeeksGamersCom) reported

    LIST: Ubisoft Giving Away PC Titles For Gamers Who Already Own on XBOX “If you already own any of the games as a digital download on an XBOX console, you can have free access to them on PCs through Ubisoft Connect, Ubisoft’s online service that links your Ubisoft games across consoles and PCs.”

  • paatrickjane
    paatrickjane🇦🇷 (@paatrickjane) reported

    @Ubisoft fix the ******* launcher

  • MrJoel_A
    QuothTheRaven, Nevermore. (@MrJoel_A) reported

    @assassinscreed @stevesaylor Yall need to fix the frame drops in Havana for those playing through Ubisoft connect

  • Silva_costa_07
    . (@Silva_costa_07) reported

    @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

  • aminmn09
    amin mn (@aminmn09) reported

    @MitchHasWAP @RaiCadis2211 @TimoTweetss the problem with ubisoft game nowadays is that they blow everything that are interesting in the first couple of hours and then it quickly become a slog... look at ac valhalla, at first it is interesting and then it become mind numbing boring when it is about fulke

  • Adriano62110991
    Adriano (@Adriano62110991) reported

    @ForHonorGame @Ubisoft Ubisoft store. The DLC appears in my Steam library, and I can launch the game normally through Steam. However, once I'm in-game, Arakure is still locked as if I don't own the DLC. Could you please look into this or let me know if there's anything I can do to fix it? Thank you!

  • GuruOfSyrinx
    🇺🇸 Guru Of Syrinx 🇺🇸 (@GuruOfSyrinx) reported

    @TheNaldrag Let me be real with you okay? I get it. People dont want to be let down by Halo Studios/343. I'm with you on that. But I PROMISE you, that Halo Campaign Evolved is a great reset, and a fresh start to what is to come going foreward. I said what i said because its true. Nobody can think for themselves anymore. Can you? Can you play the game on your own or with a friend and tell me its really that horrible? That nothing matters? Nothing is good enough? This is why i worded my post the way i did. I knew that i was going to piss off a LOT of Halo fans and boy oh boy did I.... but I dont care. I dont want to see Halo die, and every Halo fan deep down doesnt want it to die either the inky reason they do is because of the feeling of betrayal. There is simply no room for redemption for majority of fans and that is a BIG problem. When a genuine remake of the 1st original game is made and majority of fans dont care, let alone care enough to play through the game themselves, then its a losing battle. Halo comes out in 24 hours. Ive had early access and love it. I hope you do too. I hope you have enough hope left to play the game and get that nostalgia. More importantly, I hope yo uplay the game for yourself and form a genuine opinion, vs forming one prior to its release based off of screenshots and altered photos taken out of context. Thats all i have to say. Godspeed.

  • forrealsies5
    Thug Hunter (@forrealsies5) reported

    @lctofu350 @therogue63 @TheGameVerse Pearl Abyss turned a glitch into a feature in Crimson Desert, why couldn’t Ubisoft?

  • SparKz_lI
    𝐒𝐩𝐚𝐫𝐊𝐳 (@SparKz_lI) reported

    @Ubisoft fix your game, azami into the roof, skopos glitch, invisible maestro cam which 1 hit you, titan so they have aim bot…..

  • teuxaa
    shzwnn (@teuxaa) reported

    @rensela @Cloud9 @Ubisoft Im waiting for your proof then. And stop DDoS when you loose next time

  • AnxsighetyX
    Anxsighety (@AnxsighetyX) reported

    @JezCorden @klobrille Believe this is a Ubisoft issue not a Microsoft one.

  • Karai_Dan
    Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported

    @carygolomb The Ubisoft launcher is genuinely broken for some games and has been for years. Try Trials Rising if you have it. Won’t launch anymore. Hundreds of posts on Steam about this, they suggest the same bullshit every time with no fix in sight.

  • Trollaria
    Trollaria (@Trollaria) reported

    @TheGameVerse Now they should fix the greed/problem that uplay units and discount codes should not expire. Thats a reason why i dont buy black flag 2. They can have 80% of the price or nothing. Its their choice. I dont like to spend on greedy company’s.

  • WSGT_Feed
    Who Screwed Gamers Today (@WSGT_Feed) reported

    @Dexerto The problem isn’t just digital games are bad. The problem is you have to have pro-customer policies to go full digital. For example Ubisoft at least has refunds after playing a game for no more than 2 hours. PlayStation refunds are voided the second you download a game.

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