Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 16 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 3 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 3 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 2 |
| Elche, Valencia | 2 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Orléans, Centre | 2 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
| Brisbane, QLD | 1 |
| Épernay, ACAL | 1 |
| Lillers, Hauts-de-France | 1 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| Shizuoka, Shizuoka | 1 |
| Le Havre, Normandy | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Orsay, Île-de-France | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Duke of ducks😈💍✨ (@mat97siv) reported@LinaLavendula if customers wouldn't choose to still buy the game on steam at a higher price, then the delisting wouldn't be an issue for Ubisoft. That means customers are forced to pay a premium to stay on the better distribution platform, which is anti-consumer
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Aceman67 (@aceman67) reported@CG12_Locks Valve having a Monopoly would mean Steam is the sole provider/distributor for digital games. That is just factually untrue. EA, Epic, Ubisoft, GoG, and many other stores exist. Gamers choose Steam because it's the better service, Sweeny's malding notwithstanding.
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Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported@jacob_spagnotti I also just. Kinda gave up on Ubisoft as a studio like 7-8 years ago, after they said they'd never do Child of Light 2 because it's not live service, and after converting Beyond Good & Evil 2 into a live service prequel
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eric szorvas (@EricSzorvas) reported@Rainbow6Game whats with the lag when i play i cant move or see my opps like bazalright @Rainbow6Game @Ubisoft
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Heithyboi (@heithyboi) reported@vicious696 I think chalking up discourse as performative is always stupid. The last time something like this happened Ubisoft had to restructure. I do think there absolutely is some performative discourse however there's also a **** load of real complaints and issues people have
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YoshimotoΩ (@Learii) reported@statesminds @Ubisoft @RaymanGame because Ubisoft force people to sign in their service to play their games from now on
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Zeebor15 (@Zeebor15) reported@Jebailey It's a shame Ubisoft is allergic to good customer service nowadays
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Common Cause (@copycatkilla666) reported@BigPPNRG11 @Isagold2 @Pirat_Nation But it does It's their storefront and Ubisoft by having their own is a competitor at that point. Why should steam have to let Ubisoft benefit from the hard work steam devs put in making the storefront and customer service as good as it is just to try to undercut them?
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Aelita 🏳️⚧️ (@Aelita_LL) reported@al_tyme I did, uplay sucks, I wasn't defending it. I'm pointing out how Valve is a monopoly and is able to use it's current power to make sure it's always the best service cause if anyone else tries to do better they stop it with their influence.
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Jonathan (@xxjon54xx) reported@LinaLavendula (i.e. the base/original price can't be $15 on Steam and $10 on Uplay/Epic Games Store). The problem with this is that Valve takes a 30% cut of every sale, so if you have your own website and you'd like to make $10 off a sale of your game, you either have to not make as much 2/
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Pure PlayStation Dox (ピュア プレイステーション) (@Pure_PS_Dox) reported@BickleKun @Yoshimorito @partialmean8 So, you literally ******* proved your own point, are you incompetent at making a decent argument without bringing up Valve and Steam being a monopoly? Steam being better is not a ******* PROBLEM, the problem is how other SERVICES such as Ubisoft and other WORK.
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GOD over Government (@JM_Edwards) reported@Sony No live service slop... Bloodborne upgrade to 60 FPS Remakes of games stuck on PS3. Bring back Socom! Since Ubisoft can't get itself together there is an opening for a good 3rd person military tactical experience.
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Arin Evergale #Tenoí (@ArinEvergale) reported@OppositeMario @Marsormr_ Steam doesn't even do this, Valves issue with Ubisoft was them selling packages that weren't available on steam, not just the price Look ad Cyberpunk the game is considerably cheaper on gog than steam and valve hasn't removed that
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Javy (🎮) Asha Sharma's strongest Soldier (@FuuTop1) reportedSteam has never been an issue for the xbox hardware Also What games on xbox launch on Ubisoft plus? Nvidia GeForce isnt even a store I and many many others had problems with both PS and Nintendo Is this the level of discussion here?
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Daichi (@AshenOne38286) reported@shadowblasta @QahnaarinDovah @Pirat_Nation 1. That's a recent event, they've had the same price since the game came out when CDPR still owned GOG 2. It's still irrelevant whether they own it or not as the post claims the problem is the price outside of Steam, not specifically in a Ubisoft store
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