Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berazategui, BA | 1 |
| Tignieu-Jameyzieu, Auvergne-Rhône-Alpes | 1 |
| Bhopal, MP | 1 |
| London, England | 1 |
| Paris, Île-de-France | 3 |
| Ibbenbüren, NRW | 1 |
| Oelde, NRW | 1 |
| Buxton, England | 1 |
| New Delhi, NCT | 3 |
| Sydney, NSW | 3 |
| Delhi, NCT | 1 |
| Mittweida, Saxony | 1 |
| Erstein, ACAL | 1 |
| Morrisville, NC | 1 |
| Berlin, Berlin | 1 |
| Montbéliard, Bourgogne-Franche-Comté | 1 |
| Clarkston, MI | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Palm Bay, FL | 1 |
| La Garenne-Colombes, Île-de-France | 1 |
| Vizille, Auvergne-Rhône-Alpes | 1 |
| Cape Town, Western Cape | 1 |
| Saultain, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Johannesburg, Gauteng | 1 |
| Milton Keynes, England | 1 |
| Beauvais, Hauts-de-France | 1 |
| Hackney, England | 1 |
| The Beaches, ON | 1 |
| Frankfurt am Main, Hesse | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Spencer K (@SpenkerC) reported@LifeisaGameMag @KahliefAdams And both were pretty solid lol For AA/AAA, I have been disappointed by MLB The Show 26 this year But most sports games are copy and paste glitch fests on launch Madden/2K/etc.. COD & Ubisoft have been bad quality for years imo. But what else???
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LeFlez James (@itzf1ez) reportedUBISOFT FIX CHEATERS BRO, THEY ARE BAD AGAIN @Ubisoft @UbisoftSupport
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José M. C. R. (@JoMaConRam75) reported@Ubisoft Please, fix AC Valhalla Grime's Grave Key Bug. It's frustrating and please, remove the white outline of texts in documents.
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Nick (@Nickachu_Knight) reported@Wario64 Just move day one Xbox Studio games to both premium and Ultimate. Problem solved. The extra 9.99 is of you want Ubisoft + EA + Fortnite.
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Thomas Sonnenberg (@thomasony1912) reportedBut it didn't worked so i waited 24 hours (it's what i found on the internet about the time of suspension), and my account is still suspended, and I can't use the ubisoft site support because I can't login. Can u help me? or at least tell me the time I'll have to wait?
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Aman Jagtap (@Ffgp68787) reported@UbisoftSupport My Ubisoft account may be compromised. I got emails about password reset, password change, and a US login (I am in India) which I did not do. Now I cannot login, reset email not coming, and it shows access restricted. Please help recover my account.
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Mr.matt (@Matteo076427230) reported@TheDivisionGame Ubisoft, after the latest update, the textures sometimes look like PS1 graphics. Hahaha, since many of us have this problem, is there a way to fix this? I play on PS5.
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Anurup Deb (@xenodes1234) reportedSuch a Disgrace @Ubisoft @UbisoftSupport you all seriously cant help a person recover a game that was maliciously linked to a different account, making a person waste his/her precious time on filling forms, doing verifications,providing IDs,to tell the problem rather than solving
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In_Development🛸☄️🪐 (@Charbo_YT) reported@Ubisoft @UbisoftSupport Goobisoft. Please for the love of all things holy fix your Godforsaken servers on siege. Putting a casual player in games with plats, diamond, emeralds and champs, back to back to back, constantly going offline with a stable internet connection. Etc.
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Garcia (@parafalrj) reportedI'm having a serious problem and support hasn't responded yet, can you help me? Please. What happened to Ubisoft support? It used to be so good, they responded and resolved things quickly, and now it seems like they don't care about their customers anymore. @UbisoftSupport
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Eva Jarvis (@EvaJarvis68) reported@alexanderlecard @Ubisoft I don't have issues with the game.
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Pigeon (@PigeonGoGaming) reported@SSGSentinel I would imagine Ubisoft execs are giving Rayman devs a bit more free reign. Since it's not a HUGE ip for them. Their BIG franchises always seem to be having issues, due to the constant micromanaging lol. Last time it was AC Shadows, now Far Cry 7 😩
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Did you log in as guest from the beginning? I don’t exactly know how to link an account. Usually once you sign in with Ubisoft connect, it automatically makes your “guest” account your main account, but I’m not sure on this, it’s just a theory
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NIB (@nib95_) reported@Videogamefit64 @GRIMMYRAX @Darkborn162 Not true. For example the last reported FY figures we had from TakeTwo show revenue split was 40% consoles, just 8% PC and others. EA was 64% consoles, 21% PC. Ubisoft 45% consoles, 31% PC, while 2024 was 57% consoles. From the Epic case, we also have older revenue splits from Fortnite: PS: 46.8% Xbox: 27.5% Android, Switch, PC: 18.7% iOS: 7% Conversely, games like Baldur's Gate 3, Black Myth WuKong, Diablo etc sold significantly more on PC, and some live service games too. Capcom is 50/50 (Monster Hunter and legacy titles do better on PC, RE and other cinematic games better on console). So really it's a publisher by publisher thing, but overall console makes more revenue, especially in Western territories and with Western studios.
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Rowan Kyle (@KyleRowan11331) reported@hard8_times I am tired of broken Windows and its broken-*** updates. Multiple launchers that forget your login even if you want to play single-player game (RGL and Ubisoft Connect say hello). No retail, where games are even more cheaper. No safe multiplayer in old games (Old CoD games)