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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Sitten, VS 1
Creil, Hauts-de-France 1
Dieppe, Normandy 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
Fairfield, CT 1
Milan, Lombardy 1
Teresina, PI 1
Mejorada del Campo, Madrid 1
Rennes, Brittany 1
Champigny-sur-Marne, Île-de-France 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Santa Cruz do Sul, RS 1
São Gonçalo, RJ 1
Isola Maggiore, Umbria 1
Lomé, Maritime 1
Aïn Kercha, Oum el Bouaghi 1
Tizayuca, HID 1
São Paulo, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • soyunmachete69
    Elcoñomascachuodelahistoria (@soyunmachete69) reported

    @UbisoftSupport Hi, I’ve been hacked and I lost my Ubisoft account and I’ve been trying to get it back but the support is not working, could I contact with someone here?

  • KnightsF56749
    PulpyGamesStudio (@KnightsF56749) reported

    @gladkyi_dmytro Yes, that's my problem with this ****. I want Steam to be an equal marketplace, I understand bigger companies have more $ to push marketing/more coverage, but this is an obvious playing favorites to clearly not make Ubisoft go through the same standards as solo devs for a launch.

  • blackflametree
    redblue (@blackflametree) reported

    @Garaa0fTheRage Thats not happening btw. She quoted a leak. That's against the terms of service. You people are manufacturing your own anger. What are you so mad? Did you favorite franchise turn into slop? Yes? Well too bad. Rockstar isn't Ubisoft.

  • LuanRodrigueslg
    Lugames47 (@LuanRodrigueslg) reported

    My copy of Ghost Recon Wildlands is showing an error after the latest update: dialogue repeats endlessly, regardless of the language. I’ve already uninstalled the game and cleared the cache, but the problem persists. @UbisoftBrasil @Ubisoft

  • ineri_x
    Ineri 🇦🇹 (@ineri_x) reported

    @SinfyVibes @FPSBoomerYT @WARDOGS They failed because Ubisoft sabotaged their own studio. The issue was never the game, the issue was the publisher.

  • daavidvia
    David Via (@daavidvia) reported

    My only problem with Noor is that it was presented as a direct counter to shields but due to its hard breaching denial potential teams will likely ignore shield countering tasks. The result will likely be: - Much harder to open reinforced, crucial walls and hatches. - Players to focuse more on kills rather than tactics. People got super hyped during Y11 reveal in Paris when the teaser was unveiled. People had high hopes Noor would "save" the game from the frustrating shield meta. If Noor couldn't hard breach deny he would feel super balanced. I would also be fine with his plant denial potential. However, he just feels too overwhelming right now. First two weeks of Ranked will be confusing and frustrating... but those two weeks will be extremely valuable for Ubisoft. I hope they take notes and correct stuff if needed. P.S.: This opinion is just based on what has been seen so far. Maybe his impact on the game isn't that big and it ends up being mainly used as a shield counter. I hope so! Make sure to try out the Test Server, play the first weeks of Y11S3... and send Ubisoft your feedback!

  • BryceCream57
    B_Ryce (@BryceCream57) reported

    @ShirtlessSpdr @inflatable_josh @8biteric I honestly think the remake will be good (if it ever comes out) but the main problem was Ubisoft leaders thinking blacklist was a failure because it didn’t meet thier unrealistic sales expectations. They wanted 5 mil copies sold when SC usually sells around 2-3 mil.

  • XinDead
    XÆN 🌹 (@XinDead) reported

    @Ilysomuch1000 @mrdaddyvondoom @itisscripted Yeah, it might not. But then why did people lose The Crew if Ubisoft hasn’t closed? Not owning your media is an issue that will only milk us as renters.

  • strongestgoose
    goose (@strongestgoose) reported

    @WoodysGamertag @UbisoftSupport Ubisoft is a easily the worst gaming company. I pray for their demise. “Be comfortable not owning games you’ve purchased” *** be comfortable me not buying your slop you French ***** Hope ur friend gets his issue resolved

  • Jonathan2134
    Jonathan.G (@Jonathan2134) reported

    This problem Ubisoft, and other video game companies sells the product and doesn't care whether it works or not. I’d just like to download and play, but apparently, it’s too difficult for them to fix something that could easily be resolved in a single afternoon.

  • Kaiserhawk
    Kaiserhawk (@Kaiserhawk) reported

    The R6 Tactics game looks pretty cool. Not cool enough to fix my 2FA issues on uplay, but still.

  • aecFanart18
    luna256 (@aecFanart18) reported

    @specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan

  • M92167930
    M (@M92167930) reported

    @Ubisoft @TheDivisionGame Can someone fix Ubisoft Connect instability issue? Thanks

  • snottiestermine
    snottiestermine 🇳🇱 (@snottiestermine) reported

    @GhostRecon Can you please fix ghost recon future soldiers you can't start the campaign says can't connect with Ubisoft server

  • Bxplu
    william (@Bxplu) reported

    @tips_mmaestro @iiTzTimmy Roll back wasnt bugged it was a visual glitch the actual amount of rb you got was real Ubisoft has already confirmed this you gotta learn to read

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