Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Soacha, Cundinamarca | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Brasília, DF | 1 |
| Ávila, Castille and León | 1 |
| Fort Plain, NY | 1 |
| Greater Noida, UP | 1 |
| Chaingy, Centre | 2 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Campinas, SP | 1 |
| Toulouse, Occitanie | 2 |
| Noisy-le-Grand, Île-de-France | 1 |
| Colomiers, Occitanie | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Bad Endorf, Bavaria | 1 |
| Molalla, OR | 1 |
| Realengo, RJ | 2 |
| Paris, Île-de-France | 13 |
| Munich, Bavaria | 1 |
| Warsaw, Mazovia | 1 |
| Lincoln, England | 1 |
| North Port, FL | 1 |
| Madrid, Madrid | 2 |
| Tübingen, Baden-Württemberg | 1 |
| Alençon, Normandy | 1 |
| Montigny-lès-Metz, ACAL | 1 |
| Argyle, TX | 1 |
| Sterling, MA | 1 |
| Runcorn, England | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Buffalo, NY | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon May (@BrandonLynMay) reportedWhat the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?
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HappyChubbyBear (@HappyChubbyBear) reported@inth3nearfuture @iv_sal1 That is the problem. Activist Ubisoft can't make a game without pandering towards the "modern audience". I bet you if they would use Desmond's son he would be some sort of mentally ill "modern audience" bs.
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Renish Siyodia (@sarcastic_gujju) reportedDay 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported@6Paths5Rings @RohanKarMooN But anyway yeah the gameplay changes in AC3 remaster are cool but introduce a whole bunch of issues and bugs not in the original since they rushed the remaster and was made by a small inexperienced Ubisoft studio. There are people who have listed all the issues with remaster.
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Pointlighter (@pointlighter) reported@ExoSmack @glorpinity It had lukewarm reviews (always online with no SP just 2 years after SimCity + tech issues + difficulty) and didnt sell well (uPlay + $60 price tag)
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themaskedwander (@urmanjoshii) reported@GloriousKev Another issue is Ubisoft games, u have to disable Steam Input to make all the buttons work. Far Cry has an issue where there is no LT in vehicles. Ghost Recon freaks out randomly as it sees 2 controllers then too. On paper I want a Steam Controller but hearing
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Johnny (@N0Sign0fSanity) reported@RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!
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ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported@Ubisoft @Rainbow6Game is hat was all the talk about fixing the cheating issue? Cause I’ve only played against cheaters for the past week
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VGFightschoolYT (@vgfytschool) reported@NirvanaSparkle @itzTizzleYT Its usually game dependent. Crazy as it sounds, Ubisoft games have a ton of accessibility features on PC. Problem is their drm and account system.
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Stephan McClure (@StephanDMcClure) reported@Grxit ******* Ubisoft dude... If it isn't five year old broken culture cult, and they're not losing money, it wouldn't be normal.
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Dave (@Dave20561101) reported@UbisoftSupport I can't login to my Ubisoft account the verification email is not being sent and I forgot my password please help
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Sylviia (@MySylvii) reported@SmonioUwU Yeah, I'll skip the remake. Ubisoft has been taking constant L's here lately, especially since they cannot fix Rainbow Six Siege.
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Loki Wicked clown of mischief (@HanbiReaper) reportedIt's been awhile since Assassin's Creed Shadow is dropped and you know what it's still a buggy mess I can't even get through the first intro without its lagging Shuddering and everything else under the sun Apparently zero fixes have been applied to that game thanks Ubisoft
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Juventino (@juventinosochi) reported@imbratorX This is just another lying POS, when Unity was released it took ubisoft more than 1.5 years to make it work and it still was a mess - it was lagging, had non stop fps drops here and there, had laggy movements, broken parkour etc. nowadays idiots like this are lying for no reason
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PoLy. (@TheRealDarkSole) reported@UbisoftSupport @Steam This is a problem Ubisoft created. Not Steams fault.
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