Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Colorado Springs, CO 2
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • binpusha_ BinPusha (@binpusha_) reported

    @UbisoftSupport Yeah at this Point there is the Problem i cant click on the game in Ubisoft or i cant find it in my binder so i am not able to run it with admin rights

  • RockyDaNerd RockyDaNerd (@RockyDaNerd) reported

    @Anirban_Dev87 @GenePark Now u see why other companies crunch their employees. Every good game commonly has this issue. Flexibility for employees is the outcome for Ubisoft games that’s why it’s “least effort”. Game development just takes way to much time. I wish it wasn’t as hard to develop games atm

  • obeeno_ bingUs (@obeeno_) reported

    @TheDivisionGame anyone else having issues connecting via ubisoft or epic games? game downloaded, not connecting to epic servers.

  • JamesERReformed James Jonah Jameson (@JamesERReformed) reported

    @DXFromYT I'd expect the same complaints from SE as the ones from the Ubisoft devs who complained about non-issues when it comes to Elden Ring's UI (which isn't even part of the problems the game has to begin with, objectively speaking). The issue is that everyone wants to outsell everyone

  • Hayden59096020 Hayden (@Hayden59096020) reported

    @TwitchSupport the problem started where I tried to link my twitch to my ubisoft account i had to go change my password since i forgot it. I logged in had to go through the 2fa process but couldn't because the codes I was receiving from it was invalid

  • MalesurOnline Malesur (@MalesurOnline) reported

    @TotalSecurily For some the game wouldn't start anymore, possibly due to issues connecting to Ubisoft. This has now been resolved.

  • KevinJu33640791 @PompeyHooligan657 (@KevinJu33640791) reported

    @GameCentral How can i report Xbox for Selling a game that keeps freezing and flickering like a strobe light and keeps booting me out off the game i reported it to both Xbox and Ubisoft i was told by a Ubisoft agent to uninstall and reinstall and i still have the same problem.

  • BaneOfNiLYAJ Gift of Gab👁 (@BaneOfNiLYAJ) reported

    @Ubisoft fix your ******* game dumb *******

  • MBCloete Michael Cloete (@MBCloete) reported

    @xMr_Mindfulx @TheDivisionGame Same as me, tried to logout and log back in of Uplay as that supposedly fixed the issue but they just don't appear to be found no matter what I try. What's the fix?

  • SamuraiX08 Battousai_X13 (@SamuraiX08) reported

    @Firebreather452 @klobrille I love how people have this wrong *** opinion about gamepass failing forgetting that companies like EA and Ubisoft have their own subscription service where they add their flagship games DAY ONE to their service and for years they continue to make money. Give it a rest already

  • regenNFT CCETH! (@regenNFT) reported

    And here’s how you know the market is broken A) azuki & moonbirds floor is higher than CloneX’s B) Dogami’s floor on tezos is $500 for an avatar that will be in a legit play2earn game. Their Metaverse is being created by Ubisoft and is backed by the creators of Sandbox

  • TheAutisticCre1 The Autistic Creative (@TheAutisticCre1) reported

    @JeanGen09181213 @Ubisoft @Assassins_UK I just had to pull the mains to fix it. I've never played a game so bloody buggy that it crashes my PS4 at all, especially to the point of having to pull the power cable to fix it.

  • FighterFPS Pistacius Kanario of Lemenborn #Accountoflife (@FighterFPS) reported

    @GGreymuzzle EA Ubisoft, etc. released so many broken unfinished games and make billions of dollars every year. They don't care about their reputation. You don't need a good reputation to make billions of dollars in the gaming industry. CDPR doesn't care about their reputation too.

  • unscinfinty Random gaming dork (@unscinfinty) reported

    @AutumnMaeTV ubisoft me angy fix

  • MerakiGokotta Meraki X Gokotta ✞ (@MerakiGokotta) reported

    @Ubisoft @R6Extraction Can y’all fix R6S? Such a dogshit game over time, what happened to the realistic registers?!?

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