Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Uzyn, Kyiv Oblast | 2 |
| Lucé, Centre-Val de Loire | 2 |
| Realengo, RJ | 1 |
| Bielefeld, NRW | 1 |
| Valenton, Île-de-France | 1 |
| Los Angeles, CA | 1 |
| West Jordan, UT | 1 |
| Pune, MH | 1 |
| Sevastopol, Sebastopol City | 1 |
| Gifhorn, Lower Saxony | 1 |
| Arese, Lombardia | 1 |
| Troncedo, Aragon | 1 |
| Birmingham, England | 1 |
| Ibbenbüren, NRW | 1 |
| Saint-Médard-en-Jalles, Nouvelle-Aquitaine | 1 |
| Perth, WA | 1 |
| San Antonio, TX | 1 |
| Elgin, IL | 1 |
| San Martín de la Vega, Comunidad de Madrid | 1 |
| Reims, ACAL | 1 |
| Lucca, Toscana | 1 |
| Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
| Gembloux, Wallonia | 1 |
| Achicourt, Hauts-de-France | 1 |
| Paris, Île-de-France | 1 |
| Cuisery, Bourgogne-Franche-Comté | 1 |
| Schwedt (Oder), Brandenburg | 1 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Szuny6
(@Szuny6) reported
just played 14 ranked matches and started attack in all of them. fix the game ubisoft
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Richard Farmer Sr.
(@BosnmateSWCC) reported
@UbisoftSupport I’m trying to restart my Ubisoft+ subscription. But it keeps giving me an error
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Fernando Cid Tio
(@TheCraftOfGames) reported
@GamingSupanova @InsightfulGam74 @Kmega4 Ok, so all developers has always charged for expansions, since the Ps3. All developers, EA, Nintendo, Ubisoft, everyone. What is the problem now?
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Vib1nR6
(@VibezR61) reported
@ArGaMer0 @CaliberJacob That’s a Ubisoft problem and he isn’t even employed by Ubisoft, he is employed by Faceit. he has zero control over it and I would take it to the devs or Ubi executives
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Castle Fashion
(@Castle_Fashi0n) reported
@Ubisoft hey , can you please change the Abandon section back to normal on siege , i have had electricity issues for the past 2 weeks and i get Abandoned so often because of that , i have already been banned for 2 days and if i get abandoned again it will be a 7 day(s) ban !
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Suprplus
(@suprplus) reported
@4Scarrs_Gaming Ubisoft+ This service is enough!! #stadia #ubisoftplus
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Bimalendu Jena
(@bjoffcial) reported
Sad to see such a beautiful game like #assassinscreedunity running so poorly on the #PS5. The 30fps i could live with but the 900p resolution !!! @Ubisoft @UbisoftSupport this might not be an important issue for you but believe in your games that people still love and support it
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ColdSlime
(@ColdSlimy) reported
and i tried doing all of them but it just doesn't seem to work, 2 days ago there was a patch and it fixed it for the whole day but then the error popped up again, is there any way for you to help me solve this problem? ty @Ubisoft
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NecrossIT
(@NecrossI) reported
@UbisoftSupport are the login services up and running? Because I cannot login onto Uplay. Sincerely
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Unholy_crust_boy
(@UnholyCrustBoy) reported
@Rainbow6Game Everybody rn: Ubisoft me angy FIX
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Feeling a Bit Better
(@DraxxNCynder) reported
@Ubisoft dont fix things that arent broken
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JJ
(@playboitermzz) reported
@ForHonorGame Hey! Me and my friends and my enemy’s keep lagging out on for honor for no reason. It says connection to Ubisoft servers was lost @ForHonorGame
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caeleb™️
(@dreary250) reported
Can’t wait for another Ubisoft dev blog that just says “guys we are working on fixing things but it is vewwy vewwy hard pwease don’t be mad we don’t know when we’ll have a fix ready maybe next year 🥺”
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ColdSlime
(@ColdSlimy) reported
Hi @Ubisoft, recently i've been getting this Connection error when i open Uplay, i can't start any games nor launch in offline mode, i reached to out to you for this error on Ubisoft support and i got a response from an employee suggesting me some stuff that might fix it 1/2
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Flanty
(@Flantyyy) reported
Ubisoft still didn’t fix the mouse cursor glitch
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