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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • WWolf287
    Wired.Wolf287 (@WWolf287) reported

    There's a lot of very misinformed people who are celebrating this because they think this would have mandated perpetual support from game companies for online games. No it didn't. It was asking for end of life plans so that consumers could still use their property after official support had ended. That could have been many ways from an offline mode to allow partial functionality, to the establishment of private community servers like what Valve does with Counter-Strike and TF2. The core of the issue here wasn't "entitled gamers" it was property rights, as the real problem with these business models is that they don't respect first sale doctrine and in turn, do not respect consumer property rights. That said, I have no delusions that if the EU gave it an honest chance, we would have had awful legislation that made the problem worse. The real long term solution to this problem is the destruction of IP law, as that is the mechanism companies like Ubisoft are abusing to get away with this behavior in the first place. Revoke their state enforced monopoly on their code, and suddenly they'll start respecting property rights again because if they don't, people would pirate and bootleg their products in perpetuity and there would be nothing they could do to stop it outside of maybe a strongly worded letter. As it stands, they can stop bootlegging pretty efficiently thanks to the state, and piracy is limited because of how many normies are out there that refuse to learn what torrenting is. The real sad thing for me, at least, is that the lolberts will celebrate this as well because "government bad!", not realizing that this was the state giving bad actors the go ahead to go even further with violating our property rights. Yes, the government is bad, but this still required some kind of solution, and now we're at a point where the only real solution is civil disobedience, which isn't ideal. I guess the Agorists will have a lot of fun with Ubisoft moving forward.

  • Wjndyy
    Yun/o (@Wjndyy) reported

    Ubisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.

  • Imravnos
    IMRavnos (@Imravnos) reported

    @Shurikanblade @AussieGamr As to re-releases, Nintendo has been doing this since the Wii. Just look up the list of re-releases, remasters and remakes. It may surprise you. To be clear, this is NOT a “Nintendo” problem, it is a AAA problem. Sony and M$ do this as well. As does EA, Ubisoft etc…

  • MREVILA55
    MREVILA55 (@MREVILA55) reported

    The problem is Ubisoft.

  • ShadowMaster53
    HunterEatsHunter (@ShadowMaster53) reported

    @AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.

  • Chuckforevver
    🇨🇦NeverThe🤬51stState🇨🇦 (@Chuckforevver) reported

    Typical of Ubisoft game patches, the new MODs feature is broken in my #ACShadows game on the PRO. I can’t interact with the domain gateway and I have the required amount of tokens 😡

  • Dookie1985
    Dookie1985 (@Dookie1985) reported

    @UbisoftSupport I can say 100% there was an issue at Ubisoft. Last night, we were able to join a random players game.

  • Dat_Jebus
    Jebus (@Dat_Jebus) reported

    @LegacyKillaHD Its pretty funny, Ubisoft probably felt forced to take this course of action to protect its dwindling income. Problem is, people knowing about it is going to hurt them a looooot more.

  • The_ddynamite
    Ddynamite (@The_ddynamite) reported

    @ThaBeefDev @Beat_Rev @Pirat_Nation Screwing over ubisoft is a public service

  • MaD1n3ss
    (MaDness) (@MaD1n3ss) reported

    @J19_Gaming89 I dont think the side content was the problem. Most of it wasn't great butnit was how if felt like an ubisoft game. Crimson desert has alot of fluff but not only is it optional but you have to seek it out its not cluttering your experience.

  • IYDKMIGTHTKY86
    👀 (@IYDKMIGTHTKY86) reported

    @GoonItForward @eurogamer No it's not, Uplay is Ubisoft connect, Ubisoft + is the subscription service. It's always fun to me how the loudest people are also the most ignorant of what they are talking about.

  • DanukiTheTanuki
    Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported

    @Pirat_Nation The EU commission is corrupted. Was expected for them to take bribes and arrangements with the CEOs. It's why companies like Ubisoft must crash down economically, it's how you strike them down

  • _IScrimI_
    primescrim. (@_IScrimI_) reported

    The FPS this season is terrible man, it says i average 354 in the benchmark but go from 320 dip down to 180 constantly. Fix the fps @Ubisoft @Rainbow6Game

  • RubenDyb1
    RubenVsTheWorld (@RubenDyb1) reported

    @Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.

  • asunoaim
    eA asuno (@asunoaim) reported

    @shikaiFPS @KallMeKiko I think xdefiant is tough to use for a proper comparison. The game was extremely ambitious being built on an MMORPG engine with, yes, lots of potential but also lots of starting issues. It was also backed by Ubisoft until they realized the fixed will take too long and they will not make money in the long run hence they dropped funding. I am 100% certain the game would have been able to have a great playerbase if Mark Rubin were given more time on it. It had massive issues, all fixeable and a dedicated dev team.

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