Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rouen, Normandy | 1 |
| Le Puy-en-Velay, Auvergne-Rhône-Alpes | 1 |
| Edinburgh, Scotland | 2 |
| Maracaibo, Zulia | 1 |
| Soacha, Cundinamarca | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Brasília, DF | 1 |
| Ávila, Castille and León | 1 |
| Fort Plain, NY | 1 |
| Greater Noida, UP | 1 |
| Chaingy, Centre | 2 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Campinas, SP | 1 |
| Toulouse, Occitanie | 2 |
| Noisy-le-Grand, Île-de-France | 1 |
| Colomiers, Occitanie | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Bad Endorf, Bavaria | 1 |
| Molalla, OR | 1 |
| Realengo, RJ | 1 |
| Paris, Île-de-France | 13 |
| Munich, Bavaria | 1 |
| Warsaw, Mazovia | 1 |
| Lincoln, England | 1 |
| North Port, FL | 1 |
| Madrid, Madrid | 2 |
| Tübingen, Baden-Württemberg | 1 |
| Alençon, Normandy | 1 |
| Montigny-lès-Metz, ACAL | 1 |
| Argyle, TX | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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KilliK (@KilliK69) reported@RetroRebellion @thaJenks_ SOT is a good game, that is why it also sold so well on PS. Ubisoft games dint sell well because they tried the time exclusivity for their own store with their own subscription service, and it didnt work out. They finally changed their policy at the end of last year.
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Ned Griffin (@Ned_Griffin) reportedI think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.
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Ceri Lokison 🐊🥚 {1.0 Debut} (@GatorceriVT) reportedHey, @UbisoftSupport and @Ubisoft I feel like this is illegal and can be considered invasion of privacy so you may want to fix this. On top of this, you don’t know if I am in the state I last logged in or not because I’m not. I’m laughing at the fact that you all have me registered in a state I played in a tournament at the last time I logged on so this shows your way of thinking is flawed and is an invasion of privacy.
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eA asuno (@asunoaim) reported@yokailoner @Chhesto @LZqAIM game was great, unfortunately was plagued with lots of issues that took a while to fix until eventually ubisoft cut funding
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steven wenzel (@stevew1188) reported@Ubisoft How ridiculous is it to have a website that when someone has a problem LOGGING IN, you make them LOG IN to report that problem???
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Another nobody (@HasanH07290112) reported@imbratorX @Ubisoft @UbisoftCanada They did a half *** remaster that brought more problems then it fixed why people want a remake from the same company that has ****** the franchise over time a d time again
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Augenzeuger 🇩🇪 (@Augenzeug) reported@kambyyy Getting this stuff to leave gaming IS more important than a single game. Publishers or devs that need others to check if they might step on some insane person's foot is a problem. Ubisoft used them and insulted japanese culture left and right. It's only the insane they care about
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Age 鬱 (@KokichiStrife) reported@TheHiddenOneAC I agree But the same problem still persists, Ubisoft is still out of touch The hidden blade is part of the series identity, why suddenly remove it in resynced ?
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hnreya (@hnreya) reported@cormecou @Neo_Berserker @Midvsmi it's because they don't fix the issues new hardware brings, they can't even bother changing ac1 to route the ips to the new ubisoft ones so the game doesn't stutter and freeze trying to reach servers that doesn't exist anymore.
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XtCy (@xtcyeasy) reported@TheMG3D Yeah but the problem is slop game studios like ubisoft and stuff will also start pricing there stupid slops at that price range sooner
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PoLy. (@TheRealDarkSole) reported@UbisoftSupport @Steam This is a problem Ubisoft created. Not Steams fault.
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Smartzololo le Flopesque (@Smartz000) reported@sirKaosx Ubisoft and the Rainbow Six staff shouldn’t have to help them months in advance just to make sure qualified teams can attend. Bcz honestly, it looks embarrassing for Ubisoft when teams fail to participate despite qualifying, simply due to visa issue even when the event is in us
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Dylan (Dill the Pickle) 🇺🇸 🎮 (@DeathLordStrong) reported@mcquack306 Honestly it’s always a risk when buying digital from consoles when it comes to DRM. There’s also a chance of DRM being an issue on handheld PCs like the steamdeck some games especially when dealing with Ubisoft, EA, 2K and others you’ll get slapped with DRM issues.
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Armitage ᵗᵒˣᶦᶜ ツ (@yoimlit) reported@Royalbudline1 @TimSweeneyEpic @EpicGames Epic’s layoffs weren’t because they had more employees than other gaming giants. Compared to Ubisoft, EA, Activision, and Take-Two, Epic was actually relatively lean, the issue was higher-up mismanagement, aggressive spending, and unrealistic growth expectations
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Vince (@TheLunarTears) reportedI'll give Assassin Creed Mirage a chance *ubisoft cloud save error and pop ups like a touchscreen menu in McDonald's* Yep that's an uninstall...stubbs the zombie it is then
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