Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Abbeville, Hauts-de-France | 1 |
| Noisy-le-Grand, Île-de-France | 1 |
| Toronto, ON | 1 |
| Madrid, Madrid | 1 |
| Barranqueras, CC | 1 |
| Acapulco de Juárez, GRO | 1 |
| Kowloon, Kowloon City | 1 |
| Longueuil, QC | 1 |
| Neuruppin, Brandenburg | 1 |
| Hannut, Wallonia | 1 |
| Heldenberg, Lower Austria | 1 |
| Paris, Île-de-France | 3 |
| Sitten, VS | 1 |
| Creil, Hauts-de-France | 1 |
| Dieppe, Normandy | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Ciudad Jardín, MEX | 1 |
| Montréal, QC | 1 |
| Haguenau, ACAL | 1 |
| Val-d'Or, QC | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Les Abymes, Guadeloupe | 1 |
| Rio de Janeiro, RJ | 1 |
| Bompas, Occitanie | 1 |
| Lanús, BA | 1 |
| Montaigu, Pays de la Loire | 1 |
| Hortolândia, SP | 1 |
| Fairfield, CT | 1 |
| Milan, Lombardy | 1 |
| Teresina, PI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Dymitruk (@adymitruk) reported@GloriousEggroll @ForHonorGame @Ubisoft Playing CoD MW2 multiplayer on my stream machine and have no problems with quality of the implementation or cheaters. And in the age of AI sounds like lazy *** issues or active anti-Linux attitude instead of a skills issue.
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Jesus in Sneakers (@pxperman) reportedThese are actually valid observations that Rockstar should be looking to fix. They’re the industry standard when it comes to graphics and detail in gaming. There’s no way they should be allowed to get away with Ubisoft-type slop.
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banteng 🐂 (@djinnsarap) reported@ohlookitsrafa Eh ig because ea is more of a publisher these days there's still a chance it could still be a microtransaction-free or non live service games, like split split fiction or the recent star wars games Same thing with ubisoft
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Drawn Out (@DrawnOutYT) reported@yourmadhah @Sup3s0nic @DreamsideFPS Lmao so what you’re saying is you want rockstar to follow Ubisoft, activision, PlayStation, Konami and bungie’s example? You are the problem lol.
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Jay (@M15T4J4Y) reported@WeezSays @LonoSG Not true for all of them. Steam’s own offline-mode FAQ even says games that use an external launcher often won’t start. You lose multiplayer, sure. But a lot of single-player titles still won’t launch if EA App, Ubisoft Connect, Rockstar, or CDPR’s REDlauncher can’t phone home. I’ve had that exact problem with Mass Effect Legendary Edition (EA) and Witcher 3 after the next-gen launcher got added. “Steam games play offline” is true for some Steam games. It’s not a blanket rule when the publisher bolted a second storefront onto the install.
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Koke (@kokesher3) reported@Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.
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kds_burner3 (@kds_burner3) reported@Emberheartgames Ubisoft is clearly on the campaign to remake all of their IPs. The problem with the Heroes franchise is that it's not their original IP, so there is no wonder that they don't know who is it for and what made the series successful in the first place.
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Jennifer Denny (@RedRidingHood10) reported@Ubisoft @gamescom Bro fix the sound issues in *** 2.
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Pirat_Nation 🔴 (@Pirat_Nation) reportedUbisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”
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FuzzyQuils 🇻🇦 (@FuzzyQuills) reported@BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)
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ZLEK (@ZakarinaMuyXd) reported@ohlookitsrafa Not much really, i guess the main thing is that ubisoft delivers broken games that can be patched by fans, and the broken games go with no strings attached, hoyoverse delivers "good games" with such a huge caviat that you genuinely don't want to even know anything they do
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Indica 🔞⚠️ (@indicavulture) reported@GhostRecon I'm actually deleting this **** til yall fix the loading. This **** is dumb. Please fix it as soon as possible. There's no reason for the entirety of your game to not be opening for the majority of people. Get it together Ubisoft oh my ******* god
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mmm (@Juniorceo7) reported@Ubisoft @gamescom Not a soul cares just port the prince of persia sands of time trilogy to series x and ps5. No one cares about your live service crap
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ReaperWolf_Gaming (@ReaperwolfG) reported@Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****
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vurtue (@imvurtue) reportedis ubisoft making the last 2 seasons ranked charms a bug theme a homage to the VC bug they cant manage to fix after 10 years?