Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 9 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Provideniya (@ProviD_) reported@TheTrueSealYT IF (and that's a gigantic "if") Ubisoft had anything else than money on their minds, they'd do an actual remake - just update the graphics and fix the bugs that were left behind. A faithful AC1 v2.0 OFC this isn't the case and were getting some slop upgrade with gun mechanics.
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DarkSirius (@The_Darksirius) reported@JamieMoranUK Lets not forget EA Play Pro and Ubisoft Connect where you can play those publisher's games DAY 1. Yeah, but Gamepass is the problem.
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amin mn (@aminmn09) reported@MitchHasWAP @RaiCadis2211 @TimoTweetss the problem with ubisoft game nowadays is that they blow everything that are interesting in the first couple of hours and then it quickly become a slog... look at ac valhalla, at first it is interesting and then it become mind numbing boring when it is about fulke
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Who Screwed Gamers Today (@WSGT_Feed) reported@Dexerto The problem isn’t just digital games are bad. The problem is you have to have pro-customer policies to go full digital. For example Ubisoft at least has refunds after playing a game for no more than 2 hours. PlayStation refunds are voided the second you download a game.
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spongeaa (@spongeaaa) reportedlike how ******** are you gonna do a 5+ hour server maintenance on the same exact day as the update ubisoft what are you doing now im mad as **** because they could’ve done the maintenance prior to the update but no lets waste everyone’s time and shut the servers down today okay
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Provideniya (@ProviD_) reported@TheTrueSealYT IF (and that's a gigantic "if") Ubisoft had anyyjing else than money on their minds, they'd do an actual remake - just update the graphics and fix the bugs that were öeft behind. A faithful AC1 v2.0 OFC this isn't the case and were getting some slop upgrade with guns.
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Blessed with the 'tism (@blessedtism) reported@nise_yoshimi I beat the series by having the 3rd game crash on me maybe a third of the way in. When I reloaded, I realized I'd have to replay the last <x> minutes and I didn't want to. Then I realized I wasn't having fun. Haven't touched another Ubisoft game since.
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B85! (@CZseventyfive) reported@OneHitSword @Variety Tell that to Microsoft when EU/UK forced it to license & operate its game streaming service to Ubisoft as a concession to get approval.
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Timo (@TimoTweetss) reported@Abhiraj_Singh17 I had odyssey preordered, I played it on release because of how much I loved origins, now the first 20% barely had any gating, it was okay, but it slowly started having 2-3 level gaps between each mission that genuinely took me ~2 hours to get to the “recommended level” now keep in mind this was on release, after getting called out on it, Ubisoft patched the issues, making leveling WAY faster, but I have already rolled credits by then, the release period is arguably the most important, and the level gating really left a sour taste in my mouth. now while i definitely get the point of “engaging with the world and do side quests” - assassins creed as a franchise has always allowed you to rush through the main story (which I loved, since it keeps the pacing great) ; but with origins, the level gating was introduced and eventually odyssey took to the MAX (at least on release, haven’t touched it since 2018) now I know I hate on this game quite a lot lmao, but I thought I’d clarify my thoughts because it’s not senseless hate, I genuinely wanted to love this game, but man…
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jokers wilde (@Brickster86) reported@Ubisoft black flag resynced on the kenway missions only allows you to go for the art pieces once. Meaning because it won't show up after mission failed and I have completed everything else in the game, I need to know if there is a fix for it or if I need to restart from scratch.
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FinalBoss.io (@FinalBoss_io) reported"In production" means nothing in 2026. The Division 3 isn’t competing with rumors. It’s competing with Ubisoft’s live-service track record. No gameplay. No setting. No release window. Just org-chart updates, job listings, and the usual online-systems language every publisher uses when they want the forever-game upside. That doesn’t mean it’s doomed. It means the real question isn’t whether The Division 3 exists. It’s whether Ubisoft can make a sequel players trust to survive its own roadmap. Because that’s the franchise tax now. Not excitement. Proof. A good Division 3 is absolutely possible. But after this many years of "we’re listening," roadmaps, resets, and live-service drift, nobody should be clapping for a production status update. Ship the game. Ship the plan. Then we can talk.
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ThaSwampDonkey (@ThaSwampDonkey) reported@Ubisoft @UbisoftSupport @GhostRecon are there any plans to fix the infinite loading screen for Wildlands on PC? This is a major problem folks are having with newer PC’s. We can’t launch the game. Tons of comments on Steam, Reddit, forums, YouTube about this issue. Yall went dark
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ShinMekaku (@ShinMekaku1) reported@GermanStrands Ubisoft has such a good engine for graphics, only problem i have with them is the gameplay kinda feels the same for most of their games, but credit where its due, this looks gorgeous
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The Xbox Love (@TheXboxLove) reported@TheRealZephryss Positives: combat and sailing still hold up insanely well, world feels alive. Negatives: still no day one on GAME PASS for these AC remasters, Ubisoft needs to fix that before anything else.
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Glitch (@GlitchTwitched2) reported@v1bezz0 Retold coming out Ubisoft starting to care about him more And crash is still dead Checkmate
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