Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 10 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
| Les Epesses, Pays de la Loire | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Peseux, Bourgogne-Franche-Comté | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tea Cup (@TacticalTeaCup) reported@Ubisoft Ships featured topless female figureheads because sailors were superstitious. having a real woman on board was considered bad luck, a bare-breasted wooden statue was believed to calm weather. It was also an offering to appease male sea gods and guide the ship. Please fix
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Sir Pootington 💙💛🇻🇪 (🦋) (@SirPootington) reported@SirGatsbyCheney @MaNeo_O fun fact: not only are developers not responsible for how games launch (that's a leadership issue), ubi barcelona has been a support studio for the entire "low effort ubisoft" period you are actively wishing ill on people who had nothing to do with your grievances
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PHOENIX (@NixxieWixxieTTV) reportedubisoft connect having issues so i cant play the game i bought on steam
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Narco (@2012_nugget_201) reported@therimjobreaper @Ubisoft robotopolous urged you to provide the classic control scheme and provided you evidence that the demand was there. Here, more people are complaining. I IMPLORE you to fix the control issues. Robotopolous made a good video on how exactly to fix it :)
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Resilient Ronin (@donkey235) reported@SmallEngineKarl @Ubisoft Just a glitch.
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Mint★Cola (@MintC0LA) reportedRight after Black Flag dropped, we were PINING for Ubisoft to make an actual standalone pirate game for YEARS and the most we got was an awful ship only live service flop. We did get Rogue which is good, but I really don't think the ppl running Ubisoft have an eye for this lol.
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Fábio Castro (@Fabiocastro185) reportedPlease, my dear friends, as soon as you can, fix the login on Ubisoft Connect, as it seems to be offline and I can't play my Assassin's Creed Black Flag. Thank you very much! @UbisoftSupport
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𝓤 𝓛 𝓣 𝓘 𝓜 𝓐 🇺🇸 (@UltimaVIII) reportedGlad to find my Templar Hunt sidequests are completely broken so I cant get the last key. Great. GG Ubisoft.
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拾贝人 (@heroic_ice) reported@SpawnYaardReply @FalconGamin All Chinese games from companies like Tencent and Netease have micro transactions. What's the issue there? They are much more successful game company than Ubisoft.
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Nathan (@Nathansopinions) reportedUbisoft, please, I do not want to log in to your service, I would just like to play the product I purchased.
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Chris (@Fireman12402) reported@Sirnoobwulfgr Back in your day you weren’t paying $60 for a remaster of a game, your $60 was for a brand new game! #Ubisoft has had years to work on this **** and can’t fix bugs like this? Did they even ******* play test it?? Also MICROTRANSACTION SHOULD NOT BE IN SINGLE PLAYER GAMES
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Nlykia (@nlykiaa) reported@Mangalawyer What's the problem my *****? @Ubisoft
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Leonis (@Leonisofficial) reportedLike there’s so so so many examples of Ubisoft doing mass layoffs and closing down entire studios for no reason, yet everyone seems to focus on something else that’s not even slightly a real problem😭😭😭
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Kashan Ahmad (@thekayshawn) reported@MADkurious Microtransactions in a live service game makes sense, of course the company has to make money, but the tactics used should be pro-consumer, Helldivers 2 is a great example. Microtransactions in a single player game that should be playable offline? Okay Ubisoft that's enough.
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Grisha (@SokTheRat777) reported@Nasafitra The other issue, is I think it was found out he was running the game on some of the lowest settings to make the game look worse than it is. Granted Ubisoft isn't getting any of my money anyways since they are a scumbag company. They also crammed day 1 "microtransactions" that cost more than the game when combined. I'll probably just pick it up on sale next year.
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