Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More

uplay-ubisoft Hero Image

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 3
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Sicklerville, NJ 1
Montpellier, Occitanie 1
Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes 1
Bengaluru, KA 1
Gurgaon, HR 1
Sydney, NSW 1
Burgkirchen an der Alz, Bavaria 1
Harleysville, PA 1
Katy, TX 1
Contres, Centre-Val de Loire 1
Realengo, RJ 1
Bielefeld, NRW 1
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PapiLiLD Dillon (@PapiLiLD) reported

    Ubisoft Connect servers down in Milwaukee-chicago land area, can we please get a fix ? @Ubisoft @UbisoftSupport @UbisoftConnect

  • Stribanaids Mika keutel (@Stribanaids) reported

    @Ubisoft I am not able to get into their servers i always get the error code UNIFORM-01 what should I do?

  • Bloodtype0Pos bloodtype (@Bloodtype0Pos) reported

    @Ubisoft the most broken anti-consumer game company. Horrible ******* scum.

  • hashrave Bryan Hashrave (@hashrave) reported

    @TheGamingRevo3 Did you wake up from a coma yesterday? Its 2023 dude, its the same **** for years now in CoD games, Ubisoft games and all the "game as a service" titles.

  • firefly_30 Calaterly Jones (@firefly_30) reported

    @Ubisoft @Ubisoft_UK @UbisoftSupport - you have the worst customer service I have ever encountered. I have 2 open tickets with you on your website and no response for a week. What do I have to do to get support? #discourteous #unprofessional

  • unknown71446956 unknown T. (@unknown71446956) reported

    @wawart77 @TheDivisionGame and its division fault they cant fix anything . not players fault . my connection is very good and pc the newest gaming ge.. so its absolutely ubisoft **** they have killed the game and not the right people in the team to fix this

  • eranmark Eran Markus (@eranmark) reported

    6 days ago I bought a Nintendo Switch version of Just Dance 2023 edition for the kids, process of redeeming the code supplied in the package didn't work. Opened a service ticket at #Ubisoft. 6 days and ticket still in status 'New'

  • deanoflynn deanflynn (@deanoflynn) reported

    @J2Smusic @its_Leboy @Ubisoft Did you find a fix?

  • marc_spi Marc Spi (@marc_spi) reported

    @UbisoftSupport Ubisoft, why did you disable the challenges in Rayman Legends Definitive Edition on the Nintendo Switch? I thought this was only disabled on the Wii U? or did you make a mistake? does anyone else have the same problem?

  • funyunsbreath Space Chimps (2008) (@funyunsbreath) reported

    --no sbmm. while i am personally xdefiant neutral, liking it for actually being somewhat fun in today's world, and actually punishing people sliding and jumping around the place with worse aim, it has a big issue that nobody seems to address: ubisoft

  • imvu216 nqte l (@imvu216) reported

    @Ubisoft fix the siege ranked system now!

  • firefly_30 Calaterly Jones (@firefly_30) reported

    @Ubisoft @Ubisoft_UK @UbisoftSupport Your customer service is the worst I have ever encountered. I have 2 open tickets with you and you have not responded to either of them for more than a week. What do I have to do to get help???

  • TheSltoha Shawn Little (@TheSltoha) reported

    @UbisoftSupport I’ve made like 7 tickets and 0 effort has been made to help resolve my issue I’ve explained several times that I can’t log into my main Ubisoft account which means I can’t play siege on Xbox because it is now unlinked somehow,I want to transfer account to my main

  • dire_wombat Dire Wombat (@dire_wombat) reported

    @punished_cait Had this issue repeatedly with Ubisoft games bought on Steam, and their tech support is ******* useless about it. I just don't buy their **** anymore.

  • funyunsbreath Space Chimps (2008) (@funyunsbreath) reported

    --no sbmm. while i am personally xdefiant neutral, liking it for actually being somewhat fun in today's world, and actually punishing people sliding and jumping around the place with worse aim, it has a big issue that nobody seems to address because of the dev team: ubisoft

Map Check Current Status