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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tignieu-Jameyzieu, Auvergne-Rhône-Alpes 1
Bhopal, MP 1
London, England 1
Paris, Île-de-France 3
Ibbenbüren, NRW 1
Oelde, NRW 1
Buxton, England 1
New Delhi, NCT 3
Sydney, NSW 3
Delhi, NCT 1
Mittweida, Saxony 1
Erstein, ACAL 1
Morrisville, NC 1
Berlin, Berlin 1
Montbéliard, Bourgogne-Franche-Comté 1
Clarkston, MI 1
Marseille, Provence-Alpes-Côte d'Azur 1
Palm Bay, FL 1
La Garenne-Colombes, Île-de-France 1
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hesse 1
Helsinki, Uusimaa 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MajHavoc70
    Maj Havoc (@MajHavoc70) reported

    @Ubisoft How about we get the service working huh??

  • MAK28622
    EVOL (@MAK28622) reported

    @YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and SOMEHOW others make the problem back. I want to play R6S (I did btw) but do I really need to make a acc for play a goddamn game???

  • dat_holiestSpud
    Holiest Potato (@dat_holiestSpud) reported

    @WhickTv @hasanthehun The issue is your constant uplay of the things Hamas did to justify your genocide.

  • thjcopark2701
    Michael Park (@thjcopark2701) reported

    Big L @amazonluna just lost the ability to stream Ubisoft, EA and GOG games I own. Could have developed the service and competed with Nvidia but instead want to be a generic Gamepass service.

  • JoseMP2101
    Jose (@JoseMP2101) reported

    @giancar73012035 I always come back to hyperscape from Ubisoft as an example, or even the finals. Both extremely unique games with a high skill curve, casuals don’t play them. It sucks but a company like Sony investing in a live service game needs casuals

  • GamingNaRoli
    Roli (@GamingNaRoli) reported

    @UbisoftSupport It's really frustrating guys, I have multiple Ubisoft games on my handhelds, everytime I'm asked to login and my account is suspended. I am not able to play anything Ubisoft anymore. This is not helpful.

  • M88Gaming
    M88 🎮📸 (@M88Gaming) reported

    @GamerGrl73 I hope Ubisoft Connect too. I can't pass through the login screen.

  • iHChristmasTake
    iHaveChristmasTake (@iHChristmasTake) reported

    @Rainbow6Game @Ubisoft bro fix your skill based matchmaking ts is so bad

  • KyleRowan11331
    Rowan Kyle (@KyleRowan11331) reported

    @hard8_times I am tired of broken Windows and its broken-*** updates. Multiple launchers that forget your login even if you want to play single-player game (RGL and Ubisoft Connect say hello). No retail, where games are even more cheaper. No safe multiplayer in old games (Old CoD games)

  • Rajirugi
    mimitchi (@Rajirugi) reported

    haven't played a single Ubisoft open-world game in 12 years (last one was Liberation after Black Flag), but I'm confident that very little has changed in that time, which is such a shame! You might be puzzled at my sadness but Ubisoft used to lead stealth games, not lag behind.

  • CasualBoy007
    Casual Boy (@CasualBoy007) reported

    @thephukdi I thought this guy was smart, no he is an Idiot. If your product has issues then improve it. UBISOFT which is such a big studio is giving flops after flops. Your game should meet western standards.

  • DavidLeeScott16
    RxCookie (@DavidLeeScott16) reported

    @UbisoftSupport @Ubisoft why am I only getting like 13-16 elo but I’m losing over 20 everytime I lose and I’m hard stuck bronze 1- silver 5 because this matchmaking is horrible please fix this

  • parafalrj
    Garcia (@parafalrj) reported

    I'm having a serious problem and support hasn't responded yet, can you help me? Please. What happened to Ubisoft support? It used to be so good, they responded and resolved things quickly, and now it seems like they don't care about their customers anymore. @UbisoftSupport

  • entwinedsp71971
    entwinedspace7 (@entwinedsp71971) reported

    @JV_e_jogos That's the problem you want an in game guide. Just play or go play EA or Ubisoft games that have markers everywhere and have zero puzzles that require critical thinking.

  • barettorein
    Sofia (@barettorein) reported

    @4AGames imagine if it comes out and it's a live service with microtransactions and a ubisoft style open world please let it be a good, linear, quality game with a premium price tag and NOTHING ELSE...

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