Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 8 |
| Madrid, Comunidad de Madrid | 4 |
| São Paulo, SP | 3 |
| Carapicuíba, SP | 3 |
| Prague, Hlavní město Praha | 3 |
| Hamburg, HH | 3 |
| Embu, SP | 2 |
| Phoenix, AZ | 2 |
| Frankfurt am Main, Hessen | 2 |
| Porto Alegre, RS | 2 |
| San Jose, CA | 2 |
| Kornwestheim, Baden-Württemberg Region | 2 |
| Moncton, NB | 2 |
| Seattle, WA | 2 |
| Bari, Puglia | 2 |
| Le Mans, Pays de la Loire | 2 |
| Orlando, FL | 2 |
| Trichūr, KL | 1 |
| Samsun, Samsun | 1 |
| Pontivy, Bretagne | 1 |
| Alta, Finnmark Fylke | 1 |
| Lanús, BA | 1 |
| Pärnu, Pärnumaa | 1 |
| Dronfield, England | 1 |
| Austin, TX | 1 |
| Duluth, MN | 1 |
| Vienna, Wien | 1 |
| Dallas, TX | 1 |
| Lübbecke, NRW | 1 |
| Diadema, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mahyar Abedi
(@phoneixorder5) reported
@UbisoftSupport Ubisoft store is down, customer service page down, forum down. can you come up with a reason for this wonderful performance?
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arcadia slay
(@__caprica) reported
I have big issues with Ubisoft (management, their stupid NFT plan), but gamers talk a lot of **** about their gameplay formula like it isn’t one of the most successful of all time. I’ve never seen a clearer indication that some gamers live in a bubble.
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CA5PER
(@CA5PER1) reported
@ViasatInternet @Ubisoft Broadband prices for dialup speeds and latency. I'm surprised the satellite modem doesn't make the 56k noises when it boots up. Shouldn't be able to charge broadband prices for less than mediocre service. Not to mention service goes out if the wind blows at ~4mph.
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Gol D. Hotep Ranger
(@RG399) reported
@HoustonMH1757 @ClusterOfPixels I meant *have a problem* and i could also use assassins creed odyssey, though ubisoft thought that people would be accepting of making Cassandra the only playable character of the game (she's Canon and was the most played out of the two choices).
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Dylan Wilson
(@DylxnAF) reported
It actually insane that @Rainbow6Game @Ubisoft can't fix the mouse and keyboard adapter bullshit on console. It's actually retarded that nothing has been done. Higher ranks are plagued with the bullshit.
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Bob
(@Bob35781061) reported
@Ubisoft fix your game new character medjay is too over powered and stupid fix this
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That Battery
(@ThatBattery) reported
@NathanLclarke19 @Ninjagang223 @Rainbow6Game I wasn’t talking about that part of his comment. They’ve also stated that it would be near impossible for ubisoft to fix it, it’s on Microsoft and Sony to fix the issue.
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Choncy Man
(@CaseyRo62202496) reported
@TheGodlyNoob This man doesn't miss with the shots. Ubisoft needs to **** off with a season for a bit and fix their game imo
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Prone
(@RaZZoRGTAV) reported
@ForHonorGame Plz ubisoft, fix the ladder bug. When u go use a ladder, ur character go down even if u press the correct button for going up
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Hamster Hawk
(@HamsterHawkR6) reported
@Hungry_R6 faking IDs would be the new problem it would have to be a system that the government maintains, or a separate company that specifically specializes in id verification, that ubisoft would pull from for authentication, to not be a dumpster fire
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ℙoen🅰️.ⓈⓂⓄⓄɎⒶ💎
(@Bosdedz) reported
@axsagrero @MikeSkupnjak @Rainbow6Game For detection api idk, im not pro for that. Just, i think this is problem with Ubisoft and not dev r6s.
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boned
(@bonedfps) reported
As long as we play Siege consistently, we signal the devs and managers that the cheater issue isn't such a big of a deal. If Ubisoft starts seeing a huge downfall and trends on social media discussing cheaters, then they will start doing something against it.
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coreartz.eth
(@CoReArtZz) reported
@GranaDyy @Trackmania just saw in the cache are also the temp files. Other stuff that could be broken would be: Nvidea Driver, try to update restarting Ubisoft Connect as admin Start Trackmania as Admin. Dont know what Anti Virus you use, try to disable it or to whitelist TM same with windows defend
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Evelyn Rose Hall
(@PixyFreakinStix) reported
@KureinInSight Not if I have to do this idiotic anti-piracy runaround every few months. I have consistently had issues getting through Ubisoft COnnect or whatever it's called, on multiple platforms and systems over the course of years. I'm done.
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alex 🥀
(@axsagrero) reported
@TheHomieMiggs @DoThaScarnn @Rainbow6Game Microsoft said time ago that there’s actually an API Ubisoft can use to prevent third party adapters but they don’t use it. So, stop saying it’s only on Microsoft to fix it.
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