Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 9 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Adriano (@Adriano62110991) reported@ForHonorGame @Ubisoft Ubisoft store. The DLC appears in my Steam library, and I can launch the game normally through Steam. However, once I'm in-game, Arakure is still locked as if I don't own the DLC. Could you please look into this or let me know if there's anything I can do to fix it? Thank you!
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👹Sinfulplayz❤️ (@SinfulplayZ) reported@TheDivisionGame @Ubisoft on the mission in warlords of new York Parnell won't spawn in for the boss fight it's glitched and I don't know how to fix it
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Sylv (@SylvanAmory) reportedAs much as I'm enjoying Black Flag Resynced, they really gotta fix the performance issues in large city spaces like Havana. As far as specs go, I should have ZERO problem running the game on the settings I have. Ubisoft please🥲
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Josh (@JoshM574) reportedData like this doesn't paint a great picture, however whilst AC BF Resynced launched that week, Ubisoft no longer reports sales data to Circana. So I suspect that'd have far more than 10K. Ultimately tho idc about data, a choice going away with a broken digital ecosystem is bad.
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Javier Parrao @ (@cptrenko) reported@GameOverThirty You know what's funny? EA Play Pro and Ubisoft+ have offered day-one releases for years, and somehow they never became the villains that were "destroying the industry." Game Pass does it, and suddenly it's the root cause of every commercial failure in gaming. Maybe the issue isn't the business model. Maybe it's that people don't really understand how subscription businesses work.
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Eduardo Cocina (@eCocina81) reported@Ubisoft Fix the stutter issue in the new patch!! Is unplayable.
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Provideniya (@ProviD_) reported@TheTrueSealYT IF (and that's a gigantic "if") Ubisoft had anyyjing else than money on their minds, they'd do an actual remake - just update the graphics and fix the bugs that were öeft behind. A faithful AC1 v2.0 OFC this isn't the case and were getting some slop upgrade with guns.
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Antimédicos 👽 (@pumpkin_link) reported@MichaelGTG2 @MetroidFREAK21 I get your point but the AC syndicate thing is 100% Sony's fault, it was a gpu glitch on ps5 back compat mode that in my opinion should be fixed by sony as an accuracy issue, but ubisoft stepped in and made a game specific patch for that
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The Chaos Lounge (@chaosprimeZ) reported@Riskit4TB @Ubisoft @assassinscreed Also on a 3090ti, 9950X3D 64gb 6000 had no issues Played on Geforce now which runs on a 5080 and still no isses. Have you updated to the lates drivers and if so tried rolling back one?
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Viking ✊ (@goteach_Denmark) reported@AdnanRiaz9 Extremely disappointing news. Way too many historical occurrences .. Quantic Dream (**** you forever, David Cage), Ubisoft and their ***** culture etc. This seems to be a nearly all encompassing issue with French studios :(
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iampowlly (@iampowlly) reportedUbisoft fix your broken game that just came out and shut ******** up!
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Darknes (@Darkneskid) reportedHello ubisoft support, can i please ask for your help? I wanted to link a different play station account to my ubisoft account, but i can't do it, i tried to send a request in your page, but it says error every time i try to send it, where else can i contact you? @UbisoftSupport
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The Drunken Quarian (@DrunkenQuarian) reportedGood! And it should expand to publishers like Activision, Ubisoft, and Bethesda who keep releasing physical games that are broken or nothing but licenses with no actual data on the disc. This **** should have been called out nearly a decade ago, and better late than never.
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𝒟𝒶𝓋𝒾𝒹 (@moe_epsilon) reported@ReelFacts_yt @CultureCrave Haven't bought discs in 14 years. PS4/PS5 library is 900 games. None of them are delisted. My accounts never been locked The only games that I got that don't work anymore are games like The Crew where Ubisoft shut the servers down on an online only game and effectively killed it
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Keaten (@Keaten88_2) reported@MKobokerz @cnnp16 @Black_D_Gamer1 They absolutely can afford it. The issue is usually data speeds, as an Ubisoft engineer mentioned about Star Wars Outlaws. The cartridge tech is fast enough for a lot of games to be read off of, but not all. Other situations are just publishers like NISA or Sega being cheap.