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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
La Louvière, Wallonia 1
Lakewood, NJ 1
Paris, Île-de-France 16
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Le Havre, Normandy 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • foushe_
    foushe.bsky.social 🍉 🏳️‍⚧️ (@foushe_) reported

    Honestly if you want like a good reason on why this remake is more than just the same game with a new art style I think this sums it up Like yeah ubisoft is remaking legends, but they're addressing some of the issues in the original and trying to make it the sweetest deal ever

  • EricSzorvas
    eric szorvas (@EricSzorvas) reported

    @Rainbow6Game whats with the lag when i play i cant move or see my opps like bazalright @Rainbow6Game @Ubisoft

  • TethisX
    TethisX (@TethisX) reported

    @goshjoshgames @Grummz @Ubisoft That POS has issues.

  • ChurchOfMoons
    Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported

    @jonathan_w54573 @TequilaMan89 You're trolling. UbiArt was used for 4 games and the last 50 games Ubisoft has done are live service UE5 schlockfests lol

  • elusvjer
    jer (@elusvjer) reported

    @sheepnstein the biggest problem with it is that it feels like a ubisoft game

  • Midexhealed
    MidexHealed (@Midexhealed) reported

    @Funcom Never seen a company ruins a live service game this bad, not even Ubisoft could pull this off. Never buying anything from you guys. Such a good IP completly trashed by incompetence.

  • cosmonautscarf
    Ave 🧟‍♀️ (@cosmonautscarf) reported

    @WanderingManga @TheJoshMan07 seems the overarching issue is ubisoft being a terrible, money hungry company which is always raring to jump on the worst gaming trends 😔

  • iYDareYuu
    waicc me, (@iYDareYuu) reported

    Been trying to verify my ubisoft account for R6 and @UbisoftSupport hasn't been able to resolve my issue. My issue has developed further now seeing that I now cannot access the ubisoft connect tab within R6. Ticket 26056604.

  • ArkadikussPL
    Arkadikuss (@ArkadikussPL) reported

    @Microsoft @XboxPL @Xbox Funny how players can recover hacked accounts on Steam, Ubisoft, EA, and almost every other platform - but not with Microsoft. How can a company behind one of the world’s biggest operating systems fail at basic account recovery? Why should players spend their hard-earned money on Xbox games if their library can be stolen and support cannot help them get it back? Yeah, no thanks. I’d rather risk breaking or losing a physical copy than ever buy a digital one from a company that cannot handle something as simple as restoring a hacked account. Fix your broken system. And this is the same company now asking users to verify their age to keep full access to Xbox features in the UK because of the Online Safety Act - and soon, in other countries. So Microsoft can demand ID, age checks, or extra verification from paying customers, but when a hacked account needs to be restored, suddenly account ownership becomes impossible to verify? _________________________ Na kanale niebawem będzie na ten temat dym, bo wkurwia mnie polityka "Nie mamy pańskiego płaszcza". No kurwa mać, firma, która jest gigantem w branży - nie tylko konsolowej - nie potrafi przywrócić konta prawowitemu właścicielowi, bo to "za trudne i niemożliwe". Ale hej - prześlij nam swój dowód, bo musimy wiek potwierdzić...

  • LouisWin_Hane
    Louis Win (@LouisWin_Hane) reported

    @TimSweeneyEpic Your platform is already 8 years old and you still haven't done a single thing to improve your platform and service. You had every chance and the money to do so. You decided not to put customers first just like Ubisoft and EA. Look where you all are. Steam is still stomping you.

  • MikeyJayRaymond
    MikeyJayRaymond (@MikeyJayRaymond) reported

    @UnkWerks @JrROMO23 @charlieINTEL It was $19.99. Don't back down. It's now $22.99. With $12 a month, Fortnite Crew and Ubisoft Classics. Close enough that it's in line with any other service that's updating its yearly service pricing these days. But continue to complain and argue around the truth.

  • HyunOfShedTwt
    Frankiestein of shedtwt⚧️ 💛🤍💜🖤 (@HyunOfShedTwt) reported

    @Blakehascake007 @RaymanGame @Ubisoft If you would look at what he got in trouble for you'd see I mentioned that already. Are you willing to pay the $15 extra a real card costs

  • OfficialVirifly
    Virifly Esport (@OfficialVirifly) reported

    What happened to @BlindOwlsGG after winning Phantom League is honestly a clear example of the current state of console competitive Rainbow Six. A team wins a league, players spend months competing, improving, preparing matches and giving everything, and then the Discord server disappears, the organizer vanishes, and the prize pool/fees become a problem. And sadly, this is not the first time something like this has happened. The issue is bigger than just Phantom League. Console competitive is slowly losing trust. There are fewer and fewer Discord-based leagues, fewer serious tournaments, fewer teams willing to pay entry fees, and more people starting to question if it is even worth investing money and time into these competitions. When teams see situations like this, they stop paying. When players see this, they lose motivation. When organizations see this, they stop investing. And when that happens, the whole console scene slowly dies. Community leagues can still be important, but without transparency, guaranteed prize pools, serious admins and real accountability, this scene cannot survive. At this point, I honestly think many teams will only start looking at ESA Cups, official Ubisoft events, or tournaments with a proven and reliable organization behind them. It is sad, but this is the reality right now: if trust keeps disappearing, console competitive Rainbow Six will disappear with it.

  • SilentWraith87
    Robert Gough (@SilentWraith87) reported

    @FootLettuce98 @JakeSucky realistically they'll either pull a Ubisoft/Division 2 and reverse the decision to end live service on D2, or take a few months, discuss what to do and relaunch D2 as Destiny Infinite or something. They already have the game, the update leaves the game in a pretty good spot.

  • belzer88
    Rob Johnson (@belzer88) reported

    @Ubisoft is 6 years not enough time to fix the Keener boss fight glitch? You want people to quit playing your game? Don't fix very old glitches...

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