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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 10
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
Meyenheim, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CombatCarrot
    CombatCarrot (@CombatCarrot) reported

    After hours of playing #AssasinsCreedBlackFlag I must say @Ubisoft did such a great job at the remake, HOWEVER, you didn't have to Ubisoft microtransactions into everything. Not to mention launching another one of your games to see details on an item. As someone studying game dev, playing and showcasing games live, there are better ways of making money. That ain't it. Moving a large part of the Animus to this was a poor idea. Yes, I understand not everyone plays for that portion of the story, but more to be a pirate. But you excluded those who enjoy the entire story, not just the role-playing pirate aspect. Frankly, I would have said 10/10; however, I think doing what you did significantly harmed the game from a narrative and moral viewpoint of a large portion of fans, even if it doesn't hinder progress. 7/10. Besides these issues, the remake IS the standard by which all remakes should be made. Even the funny bugs and glitches still exist. Game on point, some choices definitely not.

  • SensualWaffle
    sticky.cheeks (@SensualWaffle) reported

    @UbisoftSupport I PRY EVERYDAY THET THE UBISOFT ANTICHEAT TEAM DIES IN A PLANE CRASH

  • G2Misaka
    G2_Misaka (@G2Misaka) reported

    @AGONbyAOC Riot always have more problems than Ubisoft. 1. My Friends have Problem with game total PC Crashes proofen only because lol 2. Yesterday we Qued up and we got kicked out the Loading Screen back in Lobby (Game didn’t count but still) 3. 1 of my friends cant play couse Vanguard

  • WalletSumiso
    Rayco Designs 🩸 (@WalletSumiso) reported

    Hey @Ubisoft, I'm new to The Division 2 and I'm getting Delta 03 errors constantly. Just got kicked right at the end of a Heroic mission while trying to farm an exotic for my Technician build. It's really frustrating — can you please look into this? Thanks! @Ubisoft_Spain

  • DrunkenQuarian
    The Drunken Quarian (@DrunkenQuarian) reported

    Good! And it should expand to publishers like Activision, Ubisoft, and Bethesda who keep releasing physical games that are broken or nothing but licenses with no actual data on the disc. This **** should have been called out nearly a decade ago, and better late than never.

  • khazgard_Gaming
    Khazgard (@khazgard_Gaming) reported

    @ACE_1098 @zatboigone @TimoTweetss A horrible amount of bugs from falling trhough the world to the assassin board being super broken. (Killing the target didnt mark it off of the board causing you to reset a few times until it did) and ubisoft for the first time trying to push a fictional character as real.

  • Crasso32
    NamtariuS (@Crasso32) reported

    Hi Ubisoft, could you help me with a problem with my account? It says it's locked and I can't access it. @UbisoftSupport

  • WalletSumiso
    Rayco Designs 🩸 (@WalletSumiso) reported

    Hey @Ubisoft, I'm new to The Division 2 and I'm getting Delta 03 errors constantly. Just got kicked right at the end of a Heroic mission while trying to farm an exotic for my Technician build. It's really frustrating — can you please look into this? Thanks!

  • ZukoScaleclaw
    Professional treat stealer (@ZukoScaleclaw) reported

    11bit-Studios fixed “The Alters”. After more than 7 months I can *finally* continue the game \o.o/ Now Ubisoft just needs to fix the Frontiers of Pandora dlc so I can finish that as well 🙃

  • TomiShinobi
    Mentor Shinobi (@TomiShinobi) reported

    @Ubisoft I've searched everywhere for the key in Black Island, and it's just broken, killed all the guards it's not there, looked up and down and all around the island, and literally nothing. There is likely more than are not working. I will also put it in a bug report.

  • AkuUkaa
    Conker Reloaded (@AkuUkaa) reported

    @KingSilent7 @PhuzzyBond @Ubisoft I played Ac black flag on launch 2013, it is miles better then sea of thieves, the remake is even better, sea of thieves was a good live service game the first years, but they didnt use the potential to make SoT great with big content updates.

  • ADemonNamedRemy
    Remy (follow me on insta: zero_art_official) (@ADemonNamedRemy) reported

    @SpIinterCaI god, i wish ubisoft would fix the game and have the last gen version be playable instead of them just telling players to disconnect and then reconnect when the game loads in.

  • QuirkismBH
    ?quirkism (@QuirkismBH) reported

    @Studdering @Slow00Motion @Ubisoft The irony of calling someone else a retard, while having a stuttering problem

  • PuertoRicnDream
    PuertoRicnDream (@PuertoRicnDream) reported

    @Ubisoft Can you fix the "Edward the Legend" outfit? Have a glitch where the facial hair is black instead of blonde and can't seem to fix it.

  • x_lockon_x
    Smoke Grenade Guy (@x_lockon_x) reported

    Thought about trying the @Ubisoft plus premium service, but I can't even get @UbisoftSupport to acknowledge a support ticket I sent in 24 hours ago about a problem with my PS5 account link. Also, there seems to be no phone number to call or live chat option either. Not good.

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