Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Glasgow, Scotland | 2 |
| Colorado Springs, CO | 2 |
| Reims, ACAL | 1 |
| Lucca, Toscana | 1 |
| Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
| Gembloux, Wallonia | 1 |
| Achicourt, Hauts-de-France | 1 |
| Paris, Île-de-France | 1 |
| Cuisery, Bourgogne-Franche-Comté | 1 |
| Schwedt (Oder), Brandenburg | 1 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Franca, SP | 1 |
| Ipswich, England | 1 |
| Braşov, Judeţul Braşov | 1 |
| Pānīpat, HR | 1 |
| Ahome, SIN | 1 |
| Montreuil, Île-de-France | 1 |
| Licata, Sicilia | 1 |
| Mannheim, Baden-Württemberg Region | 1 |
| Frankfurt am Main, Hessen | 1 |
| Olympia, WA | 1 |
| Lucé, Centre-Val de Loire | 1 |
| Firmi, Occitanie | 1 |
| Adilly, Nouvelle-Aquitaine | 1 |
| Villejuif, Île-de-France | 1 |
| Le Grau-du-Roi, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mallow
(@MallowAu) reported
@UbisoftSupport FIX YOUR SHITY AS MOTHER FCKING GAME PLEASE THIS **** IS NUTS STOP FALSE ADVERTISING YOUVE GOT ONE OF THE GREATEST GAMES, MAYBE ITS THE BEST FOR CHEATING SIMULATORS WHERE CHEATERS CAN HAND IN THEIR RESUMES FOR LEARNING TO DEVELOP CHEATS USING THE UBISOFT SOFTWARE
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Myles : (
(@Axelotol21) reported
@Ubisoft been waiting four days just for an account to be unlink from my ubisoft account respectfully fix your support system cause its ****** : /
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ⱮìçհąҽӀ φҽʂąҟ
(@rieper47) reported
@rizarjay @Diablo No it doesn't. Hitman 3 is a Live Service game and is offline compatible. Diablo 2R and 3 on the consoles had Live Service, and was offline compatible. Most of Ubisoft games are Live Service (Assassin's Creed and such) are live service and allow offline
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Michael mallia
(@Michael__Mallia) reported
@UbisoftSupport i have a problem where my ubisoft connect won't open while I'm in rainbow6siege but I'm able to play perfectly fine. I've had this problem for about an hour with no succession. I've relogged, reinstalled steam, the game and the ubisoft app. What should I do?
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Katana 🐙
(@DTubiermont) reported
@UbisoftSupport Yes this is on PC and my husband can't download any games (tried with some AC like Origin or Odyssey) bc of error "A Ubisoft service is actually uninvalable" (launcher is in french so this is something like this) so he can't be online for download
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! Iggyboys | JG
(@juampigonnet) reported
@Ubisoft In R6,I was playing a game when suddenly, after changing a graphics option, it started making annoying flashes on the screens as if texture errors were occurring. I set everything to default Uninstall GPU drivers, try the other version of the game, reinstall the game inside Steam
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LPP_CDL0303
(@cdl0303) reported
Day two of @Rainbow6Game and @Ubisoft to fix the reputation because there no reason I'm dishonorable when I only get bots on my team and have to carry Them and the people on the other are the most sweaty losses there is
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Starkiller_1710
(@Starkiller_1710) reported
@Ubisoft Time for another round of guess when ubisoft will fix the unity co op connection issue after a year
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Aaron Kahraman
(@AaronKahraman) reported
@UbisoftSupport When I try to link my PSN account to my Ubisoft account it says: "ERROR This profile is already linked to another user.". as far as I know it has not been linked to an account. If you can help me out, that would be great. Thank you.
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Mehswrld
(@bobduncan6789) reported
@UbisoftSupport @Ubisoft Can you fix the ****** rank system so I can stop playing with cooper and bronze players when I’m gold 4 that is not fair
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Matt P
(@MpStarwars) reported
@UbisoftSupport Hi Ubisoft I tried DMing you about the issue but response for the last like 3 days so I’ll try it here. I never received my last season charm. It has how ever long since the new season came out and I still do not have it..
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SoloQ
(@Mohamed48012351) reported
@Rainbow6Game Fix the animation of the smg 11 please ubisoft
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Jen
(@atryeu1) reported
@James87681553 @UbisoftSupport @Dr_clark26 Thanks for the info but unsure how they could help in the case of the server itself being down? That's an Ubisoft issue they refuse to acknowledge. They refuse to see AC4 is down too apparently -_-
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PlasmaHouston
(@Egi_Dzaky_24) reported
@UbisoftSupport I already send my ubisoft username and the issue i currently having via DM
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Jen
(@atryeu1) reported
@diagnoser00 @UbisoftSupport If you check their other replies they refuse to even see there's an issue despite the fact their forums are riddled with people talking about it. Ubisoft is blind. They called me a liar about Rayman legends servers, they'll likely start doing the same for AC4 :(
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