Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 9
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • IntoCrip CripWalkingIntoSite (@IntoCrip) reported

    @UbisoftSupport No they're both broken, ubisoft is the only one that boots but it's still stays minimized if I tab out, steam wouldn't even open

  • ConfusedRealm Nolan Rooney (@ConfusedRealm) reported

    @reecetaylor529 @IGN No the terrible problems at Ubisoft 100% is. It definitely needs to be covered more as the Activision news is overshadowing lately. Just that the first thought to my head was that Skull and Bones development may be having more of a struggle than we thought

  • rj_black94 RJ Black (@rj_black94) reported

    @assassinscreed @Ubisoft @UbisoftSupport your guy's buggy & glitchy *** game took away all my opals. I spent countless hours exploring & collecting opals & community challenges & reda missions & collected 1300 opals to spend. Then game crashed. Now i have 0. Fix your ****

  • itsthekeming Edward Sanders (@itsthekeming) reported

    @codinghorror Had this problem on every Ubisoft game I’ve played on my PC. Plug in the controller and the FPS shoots up.

  • _SigmaGaming Sigma (@_SigmaGaming) reported

    @Ubisoft becoming the 2012- 2017 EA to me. Bad, microtransaction-filled, toned deaf, broken and soulless games. Not to mention the sleazy execs. I am somewhat excited for far cry 6 though.

  • cure_math CureMath (@cure_math) reported

    @ShoNuffKay37 @GameSpot the problem is thst ubisoft specifically said "first" which makes it so that none of the previous r6 characters can be trans

  • phillycantaim Philly 🇦🇹 (@phillycantaim) reported

    @aplombyy @zMin95 I think the bigger issue is that they personally wouldn't like to move. Considering they're approached by ubisoft, ubisoft would have to pay so money isn't an issue.

  • Energizing_99 Energizing (@Energizing_99) reported

    @Ubisoft IF YOU PUT ME ON EUS AGAIN WHEN IM SET TO CUS IM SERIOUSLY GUNNA ******* LEARN HOW TO DDOS ON PC

  • LegRemoval DiscountLegRemoval (@LegRemoval) reported

    @A_dmg04 I have friends experiencing similar issues in Ubisoft products as well. Any chance it might be connected? I do mean negative balances.

  • Petekaboom Petekaboo 👻 彼卡怖 (@Petekaboom) reported

    Single-template game design, always-online, live service, insane monetisation... Every other video game publisher would get rip to shred if they do any one of those, but Ubisoft gets away with everything, and I mean every thing! This is why I have people issue.

  • Tsumujikaze9 Heartbeat-Pete (@Tsumujikaze9) reported

    @DanielNoval7 @UbisoftSupport Found out it was the latest Windows 10 update which prepares for Windows 11. I removed it and all games worked again. @UbisoftSupport This might be important information for you to solve people’s problems with Ubisoft games at the moment.

  • polishXcellence khanate (@polishXcellence) reported

    @Ubisoft fix your shield orientation, I'm tired of being shot through the plexiglass

  • Smir99382634 Cpt. Smiðr Creatio (@Smir99382634) reported

    @MlleBellec I don't see the problem in that. After all no matter what goes down more Assassin's Creed and more things that could be added to the lore or expand the stuff of the Ubisoft connected universe is always a plus in my book.

  • 451_8449 jorge (@451_8449) reported

    @Ubisoft @Rainbow6Game Your six year old game has been freezing alot and game audio as well fix your dam game and if you wanted to nerf the ak 12. Just chage ace gun insted

  • Angi_AN Angela | NgenoART (@Angi_AN) reported

    So I've just been told by a random dude that Ubisoft acting more woke (devs pushing for more representation and inclusivity) is a more problematic issue than the fact that the AC franchise is heading into a worrying direction. I want to scream.

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