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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Newport News, VA 1
Umuarama, PR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KurouPS4
    Warden-Commander (@KurouPS4) reported

    @Albert_Bello1 @Pirat_Nation @Ubisoft This is the logic that got publishers to dive into the live service market in the first place. As far back as 2007.

  • Error888Unknown
    GAMING (@Error888Unknown) reported

    Insider reports indicate Ubisoft’s next Ghost Recon, codenamed Project OVR, missed its internal alpha milestones due to planning errors and tight deadlines. #Ubisoft #GhostRecon #GamingNews

  • jonezkaranja
    just jonez (@jonezkaranja) reported

    @Ubisoft hello am having a hard time accessing my ubisoft account keeps telling me that i have attempted to login and i havent login to my account in years? I have dm support in twitter but zero response kindly assist...i cant even login ubisoft connect to playstation

  • RubenDyb1
    RubenVsTheWorld (@RubenDyb1) reported

    @Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.

  • Dammit_Ivaldi
    Dammit! Ivaldi (@Dammit_Ivaldi) reported

    @ChikaBubbly @Cal03333 Do you ever think Valve controls 80% of the market because no other platform offers a better service? Epic Games offers free AAA titles every single month and still cant hold a fanbase, EA is dogshit, Ubisoft is dogshit, WoW/Activision is bad. GOG is the only close one.

  • vthj_
    Jakub (@vthj_) reported

    ubisoft fix your ******* game please, 100fps is unplayable

  • RascalsLounge
    The Rascals Lounge Podcast (@RascalsLounge) reported

    @R6esports @R6esports @Ubisoft Please fix Unranked. It's so unbalanced that it's becoming unbearable to play. Mixing Copper and Bronze players with Plats, Diamonds, and Champs doesn't make Unranked fun. No map bans either? what are you guys thinking? Just make Unranked the same as Ranked, but without the rank gains or losses. Simple.

  • Spec_tre1
    Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported

    @8o_pt @TheDivMobile The game still has a few bugs and issues, pretty difficult to play when you can’t even use your Ubisoft Connect account to login lol.

  • FerdiBacon
    Ferdinand Bacon (@FerdiBacon) reported

    @Dark_Enigma03 @DoesItPlay1 I can't be arsed to care. I have to wonder if you really need hundreds or thousands of overpaid employees if you continually ship subpar, broken, incomplete games. Sandfall make Expedition 33 with like, what, 30-40 people? Companies like Ubisoft etc should go bankrupt.

  • Anng3ls
    Anng3ls (@Anng3ls) reported

    @MarcusYourBro @Ubisoft Average Ubisoft Connect experience Replaying FC4 as we speak rn and I'm having PTSD from all the trouble I have with this ******* POS launcher

  • Geezaws2
    🇹🇹 Geezaws🗽 (@Geezaws2) reported

    and what a shock, the company that didn’t over extend, didn’t push into live services, didn’t adopt a “streaming” model, and didn’t do whatever Ubisoft has been doing for over a decade, hasn’t had to deal with a single one of these issues outside of increased hardware costs.

  • MREVILA55
    MREVILA55 (@MREVILA55) reported

    The problem is Ubisoft.

  • Tempest525
    Tempest (@Tempest525) reported

    @wccftech Why doesn't EA play, Ubisoft+, and other subscription services get talked about as much as gamepass? They put their games on the subscription service day one with all the dlc.

  • TheDezembro
    TheDezembro (@TheDezembro) reported

    @Lazzy102 @Sevvy_707 For you, maybe. But really they were both awful games in their franchises. Watered down core aspects in comparison to previous entries, had notably worse writing, and Shadows toyed with live-service elements that made it the worst experience out of the 4 RPG AC games. But anyway that wasn't even the point here. Point here was that they were games with lots of online impressions that underperformed. Veilguard, devastatingly so. Shadows is hard to tell because we didn't get any numbers besides "activations" lol which counted the people using an 18 dollar subscription service where the game was playable. But given the absolute financial shitshow that Ubisoft was in last year (& still is now) it clearly didn't do well either.

  • rawafps
    Rawa (@rawafps) reported

    @PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc

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