Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • zath98 Zath98 🇮🇹 (@zath98) reported

    @BikiniBodhi Ubisoft should do something about UbisoftConnect, it's boring login everytime 'cause the "this is a trusted device" option doesn't work, the fact that still isn't able to save the data in clouds for some reason, the auto log out everytime you close a game for inactivity?!?!

  • krishasija531 Krish Asija (@krishasija531) reported

    @Chaosxsilencer Ubisoft rushes into games. That’s the problem with their games.

  • aliciagraham777 alicia graham (@aliciagraham777) reported

    @BacterialFun @Ubisoft @ForHonorGame Message KILLWARE.HACKER on Instagram he did mine and I've been playing for a while without having any issues or getting banned try him out man.

  • HeisseYing HeisseYing (@HeisseYing) reported

    @BikiniBodhi You are showing the problems of Siege very good and especially the point that Ubisoft isnt hyping theire new seasons or an new Event up before its coming out is so annoying. They only do marketing campaigns when its out and only then I see it all over Twitter as an ad.

  • oliver_drk Oliver Darko (@oliver_drk) reported

    @VGC_News Ubisoft is desperately trying to chase the live-service gold bucket.

  • Dmnq92 Relaxxzz (@Dmnq92) reported

    @UbisoftSupport Yeah im gonna be honest with you. Im not that good with pc's. This is way to complicated for me. All my other games work fine and other ubisoft games still work fine. Its a r6siege problem. Thanks for the help but i guess no siege for me anymore.

  • aliciagraham777 alicia graham (@aliciagraham777) reported

    @SyphonXY @Ubisoft @ForHonorGame Message KILLWARE.HACKER on Instagram he did mine and I've been playing for a while without having any issues or getting banned try him out man.

  • Rayn3477 Rayn777 (@Rayn3477) reported

    @assassinscreed I’m begging you guys to fix the dead naked horse ‘feature’. “Consequence of our actions” except it’s a totally viable thought to go “Well Ubisoft games have plenty of bugs, this is probably one, it’ll go away if I kill it.”

  • kingcloud7 Urutoraman K (@kingcloud7) reported

    @Needles078 Yeah, same. I’m doing this to fill some time while waiting Ubisoft to fix their Ghost Recon servers. 🥲

  • d4rp4chief D4rp4chief | ITzGG (@d4rp4chief) reported

    All I want to do is run through some Tom Clancy games but anything installed via @UbisoftConnect crashes like that train in Super 8. @Ubisoft fix this ****. Division, Division 2, Wildlands, and Breakpoint are all unplayable.

  • SadBoiDraco PK-LuXi (@SadBoiDraco) reported

    @GameSpot IMO Ubisoft doesn’t make bad games persay the problem is it’s all the same **** reskinned with ****** Microtransactions

  • Coretoyou1 LuckyYee (@Coretoyou1) reported

    ******* cringe. Point is... if you are going to say something like this go to ubisoft customer service or even "Reddit" ring a bell perhaps? Go back to your basement and sip those drinks drizzled with your own sweat and tear.

  • Vilentoni_ Vilentoni  (@Vilentoni_) reported

    Ok i turned off the friend requests ( no one can send me friend request on uplay neither can i ) and that's a problem for me beucase how can i play RFPL-C or go4's or scrim or idk anything talking about competitive or play in a tournament in general? I need to add someone...

  • benji_112 benji_112 (@benji_112) reported

    @d4rp4chief @UbisoftConnect @Ubisoft Strange? I haven't seemed to have any issues. Hope you find a fix buddy

  • IanCutress 𝐷𝑟. 𝐼𝑎𝑛 𝐶𝑢𝑡𝑟𝑒𝑠𝑠 (@IanCutress) reported

    @MelodicTin @linusgsebastian Rocket League? Deus Ex? Chernobylite? Red Dead 2? Anything by Ubisoft? Anything requiring a steam login across multiple systems simultaneously? The point isn't 'test a game', it's 'test these specific games with nuances'. Some of my tests use special dev versions of software

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