Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 2 |
| Morrisville, NC | 1 |
| Berlin, Berlin | 1 |
| Montbéliard, Bourgogne-Franche-Comté | 1 |
| Clarkston, MI | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Palm Bay, FL | 1 |
| Sydney, NSW | 2 |
| La Garenne-Colombes, Île-de-France | 1 |
| Vizille, Auvergne-Rhône-Alpes | 1 |
| Cape Town, Western Cape | 1 |
| Saultain, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Johannesburg, Gauteng | 1 |
| Milton Keynes, England | 1 |
| Beauvais, Hauts-de-France | 1 |
| Hackney, England | 1 |
| The Beaches, ON | 1 |
| Frankfurt am Main, Hesse | 1 |
| Helsinki, Uusimaa | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Katzweiler, Rheinland-Pfalz | 1 |
| Freyming-Merlebach, ACAL | 1 |
| Prescott, AZ | 1 |
| Rio de Janeiro, RJ | 1 |
| Northampton, England | 1 |
| Dreux, Centre | 1 |
| Paris, Île-de-France | 2 |
| Villefontaine, Auvergne-Rhône-Alpes | 1 |
| Cesena, Emilia-Romagna | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
walr esp3 (@Esp3Walr) reported@UbisoftSupport I have this problem:We’re sorry,you can’t link your Ubisoft account to this account. You need to re-associate it with the account you originally linked to. My Xbox/Microsoft account that was linked to my Ubisoft does no longer exist.And also I have the Game Pass on my new account
-
SW:The Old Republic (@therealswtor) reported@IGN Coming from Ubisoft I'm sure it will be complete with NFTs and a live service model. Can't wait to ignore it.
-
TehSealGo (@TehSealGo) reported@Ubisoft @UbisoftSupport I cannot contact "customer service" because it sends me to a "chat" that's offline. I'm having issues accessing my account and I can't log in. I can't find an email account to send my issues to. This is ridiculous...thanks Ubisoft (:
-
Cyberstarnova (@ethunderx) reported@rando9292 Yet they've been screwing things up, and are feeling effects they've never had before and Sony would make Ubisoft rush the decision if they had to. Believe me cancelling 5 games and delaying a long awaited big game(Skull and Bones), 5 times. it means they're in trouble.
-
professionele mafklapper (@palatrash) reportedWhen I try to log in to Ubisoft Connect half the time my 2FA email doesn't arrive until tje log out timer is expired. When I try to log in on your website I get an error message in Finnish despite everything else being in Dutch. @UbisoftSupport
-
J (@King__Crank) reported@Ubisoft instead of giving xim users a “lag input” just ban them, and be done with it. It’s classed as cheating as you’ve stated. So you’re gonna allow people to still “cheat” just with lag? Dya know what “peekers advantage is” just ban the pathetic cretins #RainbowSixSiege
-
John Conrad (@ConradOnDeck) reported@Ubisoft Hey Ubi my save is not appearing in ghost recon breakpoint. Any idea as to why? The ghost recon subreddit has other posts of people experiencing the same issue
-
Mike (@fvkasm2x) reportedHmm @Ubisoft How can i get help for Era of Chaos on Android? When I go to the website, there is a Contact Us section but as soon as I select the right game & platform, it won't let me actually contact you? I have problem with in game purchase
-
🧃C (@Yaawnus) reported@UbisoftSupport (R6\PC\North America) is there a fix for the game crashing before I’m able to skip the Ela cutscene? I have both steam & Ubisoft connect accounts that have this issue. My game is updated, and I only run into this issue on accounts that haven’t played this season
-
Heyitsturnip (@Heyitsturnip1) reported@UbisoftSupport hey Ubisoft I own rainbow six siege on both console and pc and it is not saying I own it on the pc and need an activation code, is there a way you can fix this issue?
-
Royal (@RoyaalThePhenom) reported@UbisoftSupport i have two ubisoft connect usernames.. royalthegod and royalthephenom, i recently just purchased rainbow six siege and it registered on the wrong ubisoft connect account and when i try on the other it says "there was a problem authenticating ownership"
-
Heavyste3l (@Heavyste3l) reported@Ubisoft can't play your frustating game because I keep getting removed by battle eye for no reason, no error code. 2 hour ranked ban for nothing.
-
Linz (@Linz05662222) reported@OHTurnPyke @shinimomi I sometimes forget Ubisoft made good games and not live service trash
-
The Nowhere Kid (@NowhereTheKid) reportedWhy can't I play #FarCry5 coop with my friend @Ubisoft? Redhorn-4800002 error every time we do anything multiplayer related. Can't co op. can't make an in-game party, can't play arcade. Can't play :(
-
Ayden (@Ayden_999) reported@MarioRabbids the DLC is still not working ubisoft, i’ve been waiting forever to play.
Check Current Status