Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RawySZN 𝔻𝕚𝕖𝕘𝕠 🐊 (@RawySZN) reported

    im doing a ******* t-hunt on Ubisoft offices if they dont fix the connection bug

  • ShaunFarquhar4 Shaun Farquhar (@ShaunFarquhar4) reported

    @Ubisoft @assassinscreed You only care about money but not having players having a fun experience like sort Ur **** out and have the game crash every 5 minutes

  • iran_joke iran _a _joke _fr (@iran_joke) reported

    @Ubisoft @Phyllbo_Baggins Just played a game won 4-1 and gained 0 elo whats the problem

  • Ghostii18 Ghøstyy (@Ghostii18) reported

    @Ubisoft @UbisoftSupport Fix the recoil bug pls.

  • Takumi8148 Milana KZ (@Takumi8148) reported

    My dear @Ubisoft, when the people in #AssassinCreedValhalla finally stop using the pronouns "she/her" for my male Eivor? Very sorry I even ran into such problem still taking its place at The Ostara Festival. @assassinscreed

  • James17151558 Daddy_juggs_420 (@James17151558) reported

    @Ubisoft @assassinscreed Would love to play it but freezing up my game hope I don't have that problem with the expansion on April 29

  • Wxrby Wxrby™ (@Wxrby) reported

    @RevoltRobbieYT @RockNRollDJ It’s not going to get banned Bob. It’s an Xbox sided ‘problem’, not Ubisoft. All it is, is a bug with accented / foreign characters because Ubisoft haven’t started supporting them. That’s why in the pick operator screen and kill feed it shows [] instead of the name

  • paowee7 #Road_to_Utopia (@paowee7) reported

    @Ubisoft pls fix r6s still "running" after exiting the game properly

  • AnanmayKhemka Ananmay Khemka (@AnanmayKhemka) reported

    @Ubisoft @UbisoftSupport ******* fix your servers. Stupid idiots

  • tarikasri 『AMT\RYZ-N』雷炎龍أبورعد (@tarikasri) reported

    @Ubisoft please the game crashes every 2 minutes, this is unplayable! We can't even get the daily missions from Reda done! Please fix the crashing issues! All drivers are updated to newest versions.

  • PaeyALT 🥷🏻 (@PaeyALT) reported

    Ubisoft fix ur game u ******* retard I need to reset my game after 1game

  • R6_D4RK D4RK (@R6_D4RK) reported

    To anyone having the issue with game crashing, validating your game files on steam/uplay seems to fix the issue. So far has worked for me.

  • SylentWulf81 Damien Lavizzo (@SylentWulf81) reported

    @GendoWasRight I actually got rid of UbiSoft Plus yesterday... There's so much stuff on Game Pass now for $15 who needs another service?

  • awz_canadian canadianAwz (@awz_canadian) reported

    @HelbeeR6 The problem is on console we don’t have “cheaters” only ddossers and mnk users so we don’t get elo roll back cuz ubisoft doesn’t ban our “cheaters” so if we lost elo for cancelling we’d be -50 cuz we didn’t want to get ddossed for a whole game? Doesn’t seem fair

  • Carneiro_RPG Lucas Ferreira CM - ♟Commissions closed till may♟ (@Carneiro_RPG) reported

    @mike_i_guess I've put 80 hours on odyssey just to found a game breaking bug that prevent me to finish. Once I've searched a fix, i found a official statement by ubisoft saying that they would not fix that issue because they were not working on that title anymore..i think I'll pass valhalla :\

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