Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RidersRepublic Riders Republic (@RidersRepublic) reported

    @MankyBRG Thanks Manky for all the details there. Could you please give us your Ubisoft Connect ID to look further into this issue? We'll get back to you once we have more information.

  • BJoshua6969 BigDaddyLongJoshua6969 (@BJoshua6969) reported

    @UbisoftSupport I can't log into the software, it says "A ubisoft service is currently unavailable. Please try again later".

  • DadBodPlays DadBodPlays💭 (@DadBodPlays) reported

    Hey @Ubisoft and whoever makes Farcry!!!! Fix this enemy spawn rate. JESUS ******* CHRIST. This **** ruins the game and makes it, well, not fun. #FarCry #FarCry6

  • ErikaZajicek 🇵🇱 Erika ⚢ Zajíček 🏳️‍🌈 SuperLesbian 🇹🇼 (@ErikaZajicek) reported

    @valvesperFFXIV That's what MMO's do to you. I feel they are not a good thing for gaming in the end cause that is what they are about, it's to keep you coming back. A lot of Ubisoft games do this **** also, why I hate live service ****

  • RidersRepublic Riders Republic (@RidersRepublic) reported

    @ToneSibley Hey! We're sorry to hear that the issue persists. Can you please send us your Ubisoft Connect username? Thank you!

  • duclebarbare ducsebast (@duclebarbare) reported

    @RidersRepublic @Zachariah_II_ you say that all is well on your games and that there is no problem to connect to the game server while a lot of people can connect and more people get stuck at the title screen without mem being able to play the beta close or the version trials you zet serious ubisoft

  • awsmnss101 Awsmnss101 (@awsmnss101) reported

    @RidersRepublic Trying to launch the trial on my XBSX, keep getting the same OFF-PISTE 1 error everyone else is. Tried almost all troubleshooting methods I've seen in the tweets previous and it still refuses to connect, even when every other Ubisoft game does

  • CopyOfOne Big Boss™ (@CopyOfOne) reported

    @Didact343 Ubisoft have done very well and make very good games across multiple franchises. They've just been turned into a scapegoat for industry wide issues by most internet mouthbreathers.

  • FunRageDie MoldyNugget カビの生えたナゲット (@FunRageDie) reported

    @TheCodexNetwork @assassinscreed @Ubisoft let me think ah i know, stop with the god dam live service and mtx in assassins creed and maybe stop abusing its staff aswell

  • Keulisitian Valentin Cristian (@Keulisitian) reported

    @yotoday_ @TWTHEREDDRAGON Given how hard they pushed GP, they have 20M subs in 4 years and maybe half of them pay full price. So given that there's no way this service will be even close of 100M in the near future, we'll have another company like EA or Ubisoft that will push almost every game into MTX.

  • cjr129 chris roberts (@cjr129) reported

    @Ubisoft yo! When you going to fix the crashing issue for Uno on Xbox one, Xbox series X and PlayStation?

  • PorterJonD2 Jonathan Davila (@PorterJonD2) reported

    @4Most_gg @andnowyour I've actually never had to sign into steam once since the first time, that's strange your having that issue, Ubisoft is the one that's inconsistent for me. It does have support for Ubisoft+ that's how I play my Ubisoft games as well

  • realAmorka soul . (@realAmorka) reported

    @UbisoftSupport can u help me ? Hello, I have a problem with my account, and this is the second time I have this problem. I subscribed to the ubisoft+ service yesterday and today I cannot play because my subscription has expired

  • KennyDi26251977 Kenny Diaz (@KennyDi26251977) reported

    @UbisoftSupport please, fix the achivement notifications for ubisoft connect

  • P_Dub206 John G Lobanowski (@P_Dub206) reported

    @Yun1t0 I’ve had problems with Ubisoft too. Their games will crash my Pc. My pc will reset itself. It’s very strange, no other games I play do that.

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