Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marlton, NJ | 4 |
| Paris, Île-de-France | 3 |
| Perth, WA | 3 |
| Homécourt, ACAL | 2 |
| Alcantarilla, Región de Murcia | 2 |
| Uzyn, Kyiv Oblast | 2 |
| Lucé, Centre-Val de Loire | 2 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Katzweiler, Rheinland-Pfalz | 1 |
| Freyming-Merlebach, ACAL | 1 |
| Prescott, AZ | 1 |
| Rio de Janeiro, RJ | 1 |
| Northampton, England | 1 |
| Dreux, Centre-Val de Loire | 1 |
| Villefontaine, Auvergne-Rhône-Alpes | 1 |
| Cesena, Emilia-Romagna | 1 |
| Nantes, Pays de la Loire | 1 |
| Angers, Pays de la Loire | 1 |
| Troyes, ACAL | 1 |
| Brest, Bretagne | 1 |
| Neufchâtel-en-Bray, Normandie | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Köln, NRW | 1 |
| Tremblay-en-France, Île-de-France | 1 |
| Dinan, Bretagne | 1 |
| Buzançais, Centre-Val de Loire | 1 |
| Brugge, Flanders | 1 |
| Dubai, Dubai | 1 |
| Chatou, Île-de-France | 1 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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݁ᛪ༙ Johnny ******’ Silverhand ♫
(@ssgsschrome) reported
dying whilst being well around a corner never felt good, and remained an issue until the games’ unfortunate shutdown. Another great idea for a multiplayer game botched and halfbaked by ubisoft. Hyperscape would have been something special, but that’s a whole other conversation.
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Chris Forbes
(@chrisforbe991) reported
@Ubisoft fix the ******* servers it's absolute bullshjt that I get kicked four Rounds into a match and then proceed to get banned basically for an hour and a half
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My Friends Call Me Mat🏆
(@I_Matrix92) reported
@SpIinterCal Definitely should! I was seriously thinking it would be a Far Cry 4 situation and take Ubisoft years to fix. But player base is very active so not surpised they fixed it as quickly as they did
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BomboDiez
(@bombodiez10) reported
@TheDivisionGame @Ubisoft , this is not what the The Division 2 community needs It’s getting harder to understand what Ubisoft is thinking. While The Division 2 is dealing with some of its worst balance issues, long-standing bugs, broken skills, inconsistent AI, and a meta that feels directionless, the “solution” we’re given is… new content for The Division 1. A game that, although beloved, is not the one suffering right now. The community has been asking for years for real fixes: Exotic builds that don’t work properly Talents that don’t scale as they should Entire weapon classes left out of the meta A dead PvP and Dark Zone environment that chaotic “4v4 Skirmish/**********” experience that feels like a constant stomp. Matchmaking is a disaster: endless queues caused by low population, teams blatantly unbalanced from the start (solo players thrown against full 4-stacks), overpowered mortars, umbra alpha-strikes, exploits, and an extremely low TTK that offers no real counterplay. This leads to massive early abandonments because no one can endure ten minutes of toxic griefing, spawn camping, and cheaters running free while backfill barely works Group scaling issues Recurring bugs that keep coming back And instead of focusing on the problems affecting active Division 2 players every single day… Ubisoft releases a Survival event that can only be played on The Division 1. It genuinely feels like they’re laughing at the community, because while we’re begging for stability, balance, and maintenance of the current game, they give us nostalgia in a different title entirely. Sure, celebrating the legacy of the franchise is fine. No one denies that Survival is an amazing mode. But this is not what the game needs right now. What hurts is the complete disconnect with the playerbase: 👉 Players ask for solutions 👉 Ubisoft answers with distractions And the worst part is the message this sends: It feels like there is no real commitment to improving or stabilizing The Division 2. Adding content to the first game while the second one is falling apart is like inviting people to a party while your house is on fire. If Ubisoft wants the community to trust them again, they need to listen, fix, and prioritize the game that thousands of players still keep alive every day. Because right now, instead of a celebration… it feels like a joke at our expense
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Greg Bruni
(@GregBruniGB) reported
@JamieMoranUK NO BODY is waiting on Ubisoft to do anything. They are too far gone, let them crash and burn. Support new, indie companies, that's where the real creativity is happening.
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SpillRune
(@spillrune) reported
@assassinscreed Hi people at Ubisoft. How are you adressing the issue that noone can no longer buy a game day one and expect solid performance? I appreciate the updates, but it really sucks to know that if you wait 2 months, you'll get a much better experience playing the game.
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girlfoxthing
(@tokaFox_) reported
how is the voice chat bug still a problem in siege like come on ubisoft it has been an issue for the last 10 years and ur telling me no one knows how to fix it?
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Jordan Garrard
(@GarrardJordan) reported
@Ubisoft fix your ******* game there are still cheaters and you did not fix your anticheat
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BRATOR - HELP ME REACH 1K
(@imbratorX) reported
@Pirat_Nation Ubisoft's attitude towards this issue is merely a smokescreen of their failures to retain good staff.
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(@lunarftp) reported
@Ubisoft thanks for putting me on WEST EU servers as a US resident then having the server crash within the first 5 minutes!
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Damien 🐢ShellRazor44🐢 Edgington
(@ShellRazor44) reported
@KingGeorge Kinda warm take tbh. Speed running stat bans lead to a lot of issues rolling back stat bans from Ubisoft. I have zero issues with this.
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S C
(@pscollins2) reported
@SpoitR6 My main account since year 1 season 1 has been banned since Halloween I’ve tried and tried to appeal. But I can’t access the email of Ubi account. I can only login via Ubisoft. Got no help from them
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🇬🇷
(@BasbaFifteen) reported
@Dqizana @Soolkiinngg @Ubisoft This is tos breach not glitch a lot seasons exist
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Cerebrum123
(@Cerebrum1233) reported
@GHNeoluce On PC it will need an Ubisoft account most likely. I already have one tied to my Steam account, so it's not a big deal for that. My issue is that Ubisoft has a bad track record on PC of just shutting down games and making them unplayable.
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PixelSpawn
(@PixelSpawnX) reported
@Pirat_Nation Dual protag was never the problem! I really wonder if these people are even capable of listening to player feedback. The series will continue to decline and Ubisoft won't be content until every dev is laid off and the publisher closes its doors for good.
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