Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Limoux, Occitanie | 1 |
| San Luis, SL | 1 |
| Guadalajara, JAL | 1 |
| Abbeville, Hauts-de-France | 1 |
| Noisy-le-Grand, Île-de-France | 1 |
| Toronto, ON | 1 |
| Madrid, Madrid | 1 |
| Barranqueras, CC | 1 |
| Acapulco de Juárez, GRO | 1 |
| Kowloon, Kowloon City | 1 |
| Longueuil, QC | 1 |
| Neuruppin, Brandenburg | 1 |
| Hannut, Wallonia | 1 |
| Heldenberg, Lower Austria | 1 |
| Paris, Île-de-France | 3 |
| Sitten, VS | 1 |
| Creil, Hauts-de-France | 1 |
| Dieppe, Normandy | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Ciudad Jardín, MEX | 1 |
| Montréal, QC | 1 |
| Haguenau, ACAL | 1 |
| Val-d'Or, QC | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Les Abymes, Guadeloupe | 1 |
| Rio de Janeiro, RJ | 1 |
| Bompas, Occitanie | 1 |
| Lanús, BA | 1 |
| Montaigu, Pays de la Loire | 1 |
| Hortolândia, SP | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
hgagsg (@welpthisisum) reported@TitaniumRolo Wow yet they won’t focus on the core issues of the game the CHEATERS ACROSS PC AND CONSOLE IS ridiculous yet they rather focus on lore of the game that doesn’t even have a Campaign mode UBISOFT genuinely does not care about the cheaters as long as they get money and a player base
-
Big man Tyrone (it's ironic) (@JamesTDear) reported@riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue
-
crimson knight (@crimson21212) reported@Ubisoft idk how you guys are genuinely still a company. New season of seige. First game we get swept 0-4 cause tm8s dont work with team. Next game 2 people disconnect. 3rd game you cause me to lag out then I cant join back and im banned for 30 minutes. Please go out of business.
-
jh0rge (@jh0rge_) reported@justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)
-
Ricci Research (@ricci_nov) reported@Pirat_Nation EAC ships Linux support out of the box — Ubisoft is turning off a working feature and billing it as "player safety." The actual calculus: kernel-level visibility on Proton is thinner, and Steam Deck players are a rounding error not worth the support tickets. Say that part.
-
Pepas (@doggodance) reported@_DavidGreenz_ @hamsoft05 @Ubisoft They think Breakpoint is a live service game like Division, lol, lmao even.
-
Nat Nivram (@NatNivram) reported@PlayStationAsia Just tried to seek help with a PS Store purchase but was told to get help from Ubisoft even though all the transactions were through the PS Store. Just terrible issue ownership and servicing, even when I’m actively trying to give you money. Do better, Sony.
-
Pacbull ⚡️ (@Pacbull_r6) reported@Yomi_R6 @Ubisoft did u find a way to fix it
-
NekoGwyndolin (@NekoGwyndolin) reported@Bayun_The_Cat @HighDrownedGodX @transcalamitas Dear lord dude, you're acting like FromSoft is about to fall off and become Ubisoft. They added some content to the new version of the game, but they didn't want to make that content exclusive to one console. They are selling it for $5 and it's a one time thing, there is no issue
-
KiNGKiD (@TH3KiNGKiD) reported@Rainbow6Game is there a reason I can’t load into a game these queue times are insane what’s going on Ubisoft? Fix your servers
-
joackim lauridsen (@Virolykana) reported@Ubisoft maby ******* fix the ****** up mess you caused in the patch making the game UNFUCKINGplayable? its got damn unplayable, not even the PAYED BY REAL MONEY microtransactions work, well the monmey you take but the items you buy ytou dont give.. gj....
-
kitsune forever. (@Flavio_ArthurRN) reported@wntubmyneighbor @IdleSloth84_ Ots a ubisoft problem Ubisoft and Sega are not working for now
-
Bravas99 (@Bravas09) reported@Pirat_Nation the base of cheater is windows fix your anticheat, If Riot can't handle it with so many more security measures, how could Ubisoft possibly do it? Nobody believes that.
-
BRAP (@BRAP_Podcast) reported@MentalHealthVT @KevinDeenMate You're talking about games that can be played completely offline. Sure, in that case there's no practical way for the publisher to stop the disc from working. But that doesn't mean physical games can never lose access. Today, many require servers, authentication, accounts or downloads. The Crew is a perfect example. Physical copies stopped working when Ubisoft shut the servers down.
-
UnbendingArc (@UnbendingArc) reported@WorkWombatman Any news on companies like Ubisoft not working? Got Black Flag with physical items last week with the hopes of making it digital to play on my Series S in the other room. Now I wish I just got the digital version.
Check Current Status