Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brussels, Brussels Capital | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 8 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 2 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 1 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 1 |
| Elche, Valencia | 1 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Hank Scorpio (@Eldowzo1) reported@KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services
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TheDezembro (@TheDezembro) reported@Lazzy102 @Sevvy_707 For you, maybe. But really they were both awful games in their franchises. Watered down core aspects in comparison to previous entries, had notably worse writing, and Shadows toyed with live-service elements that made it the worst experience out of the 4 RPG AC games. But anyway that wasn't even the point here. Point here was that they were games with lots of online impressions that underperformed. Veilguard, devastatingly so. Shadows is hard to tell because we didn't get any numbers besides "activations" lol which counted the people using an 18 dollar subscription service where the game was playable. But given the absolute financial shitshow that Ubisoft was in last year (& still is now) it clearly didn't do well either.
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Jam - auf einer Ukulele wie'n n00b- Lionson (@Cem0_Lionson) reportedAt this point Ubisoft deserves what comming to them, I hope evrybody thinks twice before buying anything from them and in general with life service games.....
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Jakub (@vthj_) reportedubisoft fix your ******* game please, 100fps is unplayable
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🇨🇦NeverThe🤬51stState🇨🇦 (@Chuckforevver) reportedTypical of Ubisoft game patches, the new MODs feature is broken in my #ACShadows game on the PRO. I can’t interact with the domain gateway and I have the required amount of tokens 😡
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Bethel (@bethelabraham_) reported@IYDKMIGTHTKY86 @khadroth The game was being sold for 40$ on steam, so ubisoft was earning 28$ (after the 30% cut). Steam would've allowed for 30$ or smth but 15$ literally is not justifiable. And the game got listed on Steam for 15$ only 1 day after that too so what is your problem with this exactly..?
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Wnc (@wncdev) reported@UbiJugga hey i’m sure frax is still meant to be working on ubisoft stuff, definetly won’t get him in trouble. plus go open source it as i said i have zero issues with you having a site i couldnt care less but publicly attacking others including mine and spreading lies along with ddossing me doesnt exactly give you a great image does it bub.
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EvrythingWillBeOk (@EvrythingO) reported@UndineImpera @Pirat_Nation Actually it did, Ubisoft problems lies elsewhere they had 20k employees even more at the peak and stupid centralized system for making games woke dei Paris headquarters, good thing they fired them, I have high hopes for their future games
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Pemabble ☕️🪡🔨🎹✨🗿🪶🕊️🍋🟩⏳️🚃💨 (@pemabble) reported@TheAngelKing47 There are some misunderstandings here and statements being misconstrued One of the issues with Ubisoft Steam lawsuit isn't exactly "price parity" but "material parity" as the SKU's being sold on steam and Ubisoft was different Valve has also disputed the contents of the call
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Chakaal Starr (@ChakaalStarr) reported@LikeToBeBossy It's an industry problem, just remember this when Sony starts paring down bungie and some of its studios soon. Ubisoft and Embracer are laying people off too. Bluepoint recently got shutdown by Sony.
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Jonah, King of Whales (@TheSponchMaster) reported@IGN Literally every gamer: "SCREW LIVE SERVICE AND WE'RE SICK OF AC RPG AND WE WANT MORE HISTORICAL AUTHENTICITY!" Ubisoft: "Why aren't gamers buying our Historically Bankrupt Live-Service Assassin's Creed RPG?"
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Snakegil (@GilSnake) reported@TheDivisionGame @UbisoftSupport @UbisoftFR WTF are you doing guys ??? The game is not playable at all. Delta 03 kick us from your **** servers every 5mn. Kick everyone in team at the same time and losing progress and tokens in escalation. WHAAT ARE YOU ******* DOING ? FIX THAT BROS >___<
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Bengho (@Bengho_) reportedUBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM
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DeeYee🎮 (@DeeYeePlays) reported@Assassins_UK But you do need to login to Ubisoft for the game to work still right?
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HunterEatsHunter (@ShadowMaster53) reported@AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.
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