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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Soumagne, Wallonia 1
Paris, Île-de-France 13
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Lille, Hauts-de-France 2
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 3
Orsay, Île-de-France 1
Melbourne, VIC 1
Marsas, Occitanie 1
Craponne-sur-Arzon, Auvergne-Rhône-Alpes 1
Créteil, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TiimoTP
    Timo (@TiimoTP) reported

    @__John741 KCD2 has significantly more motion capture than odyssey and Valhalla, that alone makes it better, cyberpunk made an in game cutscene system that is leagues of AC, and Ubisoft have the money, it’s clearly a skill/laziness issue, not money.

  • GhostsVector
    GhostsVector (@GhostsVector) reported

    @Ubisoft tell me why I got booted from a match couldn't reconnect and got an abandon sanction for something that not my fault fix your ******* game

  • Ryangofett_2490
    Zachary Davidson (@Ryangofett_2490) reported

    @MR3Dev @MADkurious @ac_daily_news The problem is that Ubisoft started using a Procedural generation system for facial animations and body gestures. They felt it was good enough and so every AC from Odyssey to Mirage used this system

  • irritable123
    irritablefront (@irritable123) reported

    @GameNativeApp Also, in Far Cry 2, it crashes just as I'm about to enter the game, and in Far Cry 3, it gives an error even though I've entered my Ubisoft Connect account correctly.

  • Youwin1996
    Youwin (@Youwin1996) reported

    @Rainbow6Game I wish i could play but you wont fix Ubisoft connect recognizing w party but ingame doesnt and wont connect friends

  • seiqu
    It's Yelixx (@seiqu) reported

    @JamesResEvil Im sorry are you mad that…that you can hunt? Something you could do in the original game too? Whats the problem here? I love shittin on Ubisoft as much as the next guy but what’s wrong here

  • kannn353
    kan (@kannn353) reported

    @JamBudds_ I like LOTDK but it has issues. It’s basically a Ubisoft game and I just unlocked robin but so far all the characters are the same. Same traversal, their projectiles are all basically the same especially when it comes to puzzles-just switch to someone else and hit the target.

  • NEVeteran
    New England Veteran (@NEVeteran) reported

    @Grummz Ubisoft focusing on "live service" is what got them in this situation in the first place. 2030 the company will no longer exist if that is their true strategy.

  • Sir_Dammed
    SirD 🇺🇸 (@Sir_Dammed) reported

    Now you're just doing semantics. I obviously meant, "if it's revealed that it's not censorship and the change to the outfit is reverted, I'll send you $1000." It doesn't matter if it's "a bug" or something else. My "bet" is that Ubisoft will not state it wasn't censorship... because that would be lying (which carries legal trouble)... and they especially will not revert the changes. If you're so confident in your position, why not bet on it? Would be free money for you.

  • masticina
    Simon Says (@masticina) reported

    @kabrutusdeid Oh yes a lot of teeth gnashing while Ubisoft is broken up and sold off in parts :!

  • SharkInsanity
    JoyTxis | AI Video Engineer (@SharkInsanity) reported

    @TheDivMobile It's been like a month, you guys didn't able to fix OTG Mouse issue. This is insane like how indie developers take everything seriously unlike you Garbage Ubisoft, I think you should hire me

  • ordinarymike
    maikel_ (@ordinarymike) reported

    @akossz30 @ObserverNyx @Pirat_Nation The problem is that current management of Ubisoft or other companies who act like they know better than their own customers who buy their products unfortunately won't give a **** about what people have to say, and usually they ignore even constructive criticism towards them and do nothing about it. Like with AC:Shadows, where they were marketing game using "real historician" where at the end it turned out that it wasn't any historician, or when they said the game will be "as historical as accurate" and that they are working with a game who wrote historical books, and also they kinda lied, because that guy who wrote this books was criticized for being innacurate in his books. I wish Ubisoft will some day comeback to their roots and start making games that people would love to say, because I've played a lot of their games back in the days like Beyond Good and Evil, Rayman, Prince Of Persia.

  • AdamHannan7
    Adam Hannan (@AdamHannan7) reported

    @TheHiddenOneAC I'm not interested in Hexe by the sounds of it at all but if the presentation is backwards from this then idk how Ubisoft can't see that's a problem.

  • Toallinnnn
    Toallín (@Toallinnnn) reported

    @Pirat_Nation We don't need EA, Ubisoft or live service slop on Game Pass anyway.

  • KurouPS4
    Warden-Commander (@KurouPS4) reported

    @Black_D_Gamer1 And Ubisoft is the first that really went whole hog into it. They made that decision as early as 2013, when they canceled Rainbow Six Patriots (which was a real game) for Rainbow Six Siege (a live service).

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