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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 10
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the crashes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • Adrock318
    Adrock (@Adrock318) reported

    @Ubisoft 15 gig update on Xbox and no fix for the inconsistent parry timing window. There is something off, input lag or something but timing the parry is broken when on story mode. How was this not addressed in this patch?

  • JMMODE
    Second Order (@JMMODE) reported

    @assassinscreed Did you fix the issue where you can't play a single-player game if Ubisoft servers are down?

  • klyppie
    𝓚𝓵𝔂𝓹𝓹𝓲𝓮 (@klyppie) reported

    Even a few other creators who stream Brawlhalla consistently didn't get invited. I know it's probably a @Ubisoft sided issue with them not really onto their partners for one reason or another, and I understand I didn't get invited cause I was maybe too late on partner, but still

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @EndymionYT Lmao reminds me of when I worked at ubisoft and they tried to tell me kassandra and not Alexio was the main character. A lot of the focus in development was on Alexio. Kassandra was planned, but it was pretty clear many of the games design decisions were built around a male lead. The decision of who was canon and the lead character seemed to come out of no where 3 months after the release of the game. Thats not even getting into the blood line issues. There are only 2 AC games where the female lead was intended and botched by interference and it isn't the post origin era. Its liberation and syndicate. Syndicate they screwed so hard by adding shoehorned in brawler mechanics to appease the top hat wearing twin. Had they focused on Evie Frye for the entire game. She had a much more compelling story as if she was the focus. Her brother Jacob was written like a supporting npc. The entire decision baffles me to this day. Lets not even talk liberation, its like they didnt know what to do with the game. Opportunity blown. Actually I forgot about AC China Shao Jun, again probably could have been a main story instead of this 2D half baked monstrosity. Not sure what inspired those games.

  • klasdahlberg
    Klaaas (@klasdahlberg) reported

    @Willy9753 @TheBendySlow @Ubisoft Probably a Playstation problem..

  • Hafdi93349627
    lotfi_haf (@Hafdi93349627) reported

    @assassinscreed Ubisoft please fix streaming sutter on pc

  • Mateusz24139518
    Mateusz Wilk (@Mateusz24139518) reported

    @UbisoftSupport HEY UBISOFT FIX YOUR WEBSITE FIRST, I CANNOT RESET PASSWORD TO MY ACCOUNT AND CANT CHANGE EMAIL TO IT EITHER AND I AM MISSING OUT ON COOL FREE STUFF

  • wuxinzisha
    Xīn Zǐshā (@wuxinzisha) reported

    JESUS ******* CHRIST. Logins don’t equal income for Infold y’all have got to stop talking out of your asses. If a live service game isn’t making money, regardless of if people are logging in, it won’t stay online. Ask Ubisoft about their live service game they shut down last year

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • KperkinsRochNH
    Keith Perkins (@KperkinsRochNH) reported

    @Colteastwood @Ubisoft Yeah but what about that one little video glitch? 2/10…

  • PauseMidnight
    Pause (@PauseMidnight) reported

    @HazzadorGamin @Ubisoft The issue with Ubisoft is they can't make a passionate project they gotta put so many cosmetics and virtual currency in those games and still charge full price and make the grind harder so they can sell extra stuff They never learn.

  • 17l76
    ⬜ ◻ ◻ (@17l76) reported

    @ZodiacWolve @assassinscreed @Ubisoft That might be a ps app problem

  • mohitSi86870121
    mohit singh (@mohitSi86870121) reported

    @Ubisoft Fix double assassination cam

  • ilycatwtf
    .cat (@ilycatwtf) reported

    @KaneB_R6 @UbisoftSupport you may try going the DSA route. you’re based in the EU, so the DSA applies to you as a user (it covers any service offered in the EU, regardless of where the provider is established). Ubisoft is clearly within scope. Siege is at minimum a hosting service under Art. 3(g)(iii).

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