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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 10
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
Meyenheim, ACAL 1
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @UbisoftSupport Please, my dear friends, as soon as you can, fix the login on Ubisoft Connect, as it seems to be offline and I can't play my Assassin's Creed Black Flag. Thank you very much!

  • EamonIrish18
    Eamon (@EamonIrish18) reported

    @_Eternal45 @Ubisoft No problem 👊🏼

  • SquirrelReFX
    Squirrel McNuts (@SquirrelReFX) reported

    @TheDocK_vt @GiveMeBanHammer @SINlSTERMARK The Crew was a live service game. Developers and the creators of those games have a right to stop supporting games. Bungie recently ended live service updates to Destiny 2 and people are still able to play it. The Crew is a special case because nobody was playing it and their resources went to other projects. Do you know what game also died after The Crew? XDefiant, another Ubisoft live service title that got the axe because devs were focusing on other projects and not many people were playing the game. Same thing happened with Concord. Same thing happened with Highgaurd. Why would a company keep spending money on keeping a live service game alive if nobody plays it? Like honestly, this is why most of you young adults have no concept of what it takes to keep a game going.

  • radda_vs
    Schnitzel, the Radda man (@radda_vs) reported

    @YoshiTheOreo I get what you're saying here and the vast majority of Ubisoft's internal teams are against this stuff. They do complain about it and it doesn't always fall on deaf ears. Unfortunately as long as PC stockholders still have stakes in Ubisoft, censorship issues will persist.

  • Spycey05
    Spycey.R6 (@Spycey05) reported

    @Ubisoft gets a cheater problem on siege and decides to penalize players for trying to avoid playing them?? make it make sens please

  • ALBAZ64
    الباز (@ALBAZ64) reported

    Hi @UbisoftSupport, I'm unable to create a Ubisoft account. I keep getting "An error occurred while trying to send your request" on both the app and website.

  • lost_faithin
    Lost Faith in Humanity (@lost_faithin) reported

    @Kris2K5 @Ordovick @MichaelDoesLife yes ubisoft known for giving have a **** about the consumer, and this is not a non issue

  • wereisEldenring
    Mr Quig (@wereisEldenring) reported

    @AtlsShrugd @Ubisoft Yeah, I was gonna get the game but money is kind of tight right now, but I ended up getting Black ops one in Black ops two on PS five and oh man I hope they fix the matchmaking with the lobbies and all that

  • MBDTF_Lover11
    Elena (formerly Amadeus) (@MBDTF_Lover11) reported

    @Ubisoft FIX YOUR ******* GAME

  • greekjoker87
    Panos Ioakimidis (@greekjoker87) reported

    @assassinscreed @Ubisoft Fix the Skull and Bones..you have the recipe - Black Flag..

  • Helix_3J
    Clark (@Helix_3J) reported

    @SpawnYaardReply @Higgs_GG Other games do this too. It’s not a Ubisoft problem. If you wanna blame someone, blame that damn elder scrolls horse armor.

  • TheTrollingQ
    The Freak In The Fedora. (@TheTrollingQ) reported

    @UndeadExo3 @Ubisoft One of them managed to login, but thankfully I didnt save my payment info on the @Ubisoft site. I changed my password.

  • BabyJujuJr1
    Baby Juju Jr. (@BabyJujuJr1) reported

    @PlayStation **** you for killing discs and **** ubisoft with their bullshit live service

  • Gazz_54
    Gazz (@Gazz_54) reported

    Ubisoft just quietly removed the line from their annual report where they claimed microtransactions in premium games “make the player experience more fun.” Last year they were straight up saying paying extra for cosmetics or faster progress was a good thing for players. This year? That part magically disappeared. Same company that keeps trying to shove live service slop and nickel-and-diming into full-priced games while acting confused why people are fed up. Microtransactions were never about making games more fun. They were always about squeezing more money out of players who already bought the damn game. Ubisoft really thought they could gaslight everyone into believing paying more = better experience. They played themselves again.

  • JakuesTV
    Jakues (@JakuesTV) reported

    @UbisoftSupport @Ubisoft @Rainbow6Game EVERY GAME IS FILLED WITH CHEATERS. NONE OF MY REPORTS ARE GOING ANYWHERE, I HAVEN'T GOTTEN ANY ROLLBACK AT ALL THIS SEASON. FIX YOUR GAME!!

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