Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • rafdesus Rafael de Jesus (@rafdesus) reported

    @Rainbow6Game @UbisoftSupport @Ubisoft I got ddosed in a ranked game and got an abandon penalty for 30 mins. Fix your game.

  • Sterling_Facade Erik A. (@Sterling_Facade) reported

    @UbisoftSupport The issue seems to happen whenever there is a loss of connection to Ubisoft servers, even if it's only for a second

  • soaroz ross (@soaroz) reported

    @wayneradiotv dude that game is so ******* terribly made. i've tried so many times to get it to work through their stupid uplay service but it doesn't work 80% of the time the worst is my friend's copy of the game said he just doesn't own it. even tho he literally bought it on steam lmao

  • InTheLittleWood Martyn Littlewood (@InTheLittleWood) reported

    @Lucas7yoshi @EpicNewsroom @TownofCary I don't know the dimensions but I remember thinking the Ubisoft Montreal offices were pretty bloody huge. It was so huge infact, that they had a literal Starbucks inside! With the size Epic is they'll have no problems filling out a space like this

  • CadynZ Cadyn Zursturensatz (@CadynZ) reported

    @UbisoftSupport You guys need to pay your backend developers more for Ubisoft Connect. It looks beautiful, but it never works when I need it to. Friends take too long to get added and right now I can't even buy r6 credits. Please fix your platform, or switch to steam.

  • MaybeNo70340816 MaybeSuperNot (@MaybeNo70340816) reported

    @hakhai_ @StefanMaad @Ubisoft Telling a Ubi studio to work on/fix a different studio's game doesn't make any sense

  • johngatti2 john gatti (@johngatti2) reported

    @Ubisoft Valhalla, so many problems with this game..I cant finish because of a bug in the main story...bad

  • Gregmil51370074 oozie (@Gregmil51370074) reported

    @Ubisoft fix siege , dosing shouldn't be a thing. woulda got over 100 elo for beating 2 champs.

  • skellybellie Megan🐉🥀✨ (@skellybellie) reported

    @Ubisoft please fix this😭😭

  • FearRanjer (He/Them) The Fear_Ranger 🍎 (@FearRanjer) reported

    Hey @Ubisoft maybe don't force me to connect to your horrible online service if I want to access DLC content that I own and have installed onto my PS4?

  • realihsan02 realihsan (@realihsan02) reported

    @UbisoftSupport So i closed my old ubisoft account around 6 months ago because of security problem, but apparently that account was linked to my steam account that i still use to this day, so does that mean this steam account cant play any ubisoft games anymore?

  • ichigo_dance Lin Zhao (@ichigo_dance) reported

    @Austen more worse is using a switch control to login Nintendo and Ubisoft account!

  • MrKris1981 Kris (@MrKris1981) reported

    And yet I still hear nothing about Ubisoft allowing another broken game out the door #AssassinsCreedValhalla @Ubisoft

  • KitsuneNoNatsu Foxy (@KitsuneNoNatsu) reported

    @frog_in_tights @mallory_yu There's problems on both sides! Either it's too short Or too long Same for passwords My regular password is like 16 characters long And Ubisoft or whatever only allows 15 It's so annoying

  • FaxelOMEGA mike "mypillow" pillow (@FaxelOMEGA) reported

    @IexistentiaI i only watched hasan play it who didn't have any big issues and really enjoyed it. also i played it myself. it's pretty much what i expected (a better Ubisoft open world game with some fallout-like elements) and that's basically true.

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