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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dieppe, Normandy 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
Fairfield, CT 1
Milan, Lombardy 1
Teresina, PI 1
Mejorada del Campo, Madrid 1
Rennes, Brittany 1
Champigny-sur-Marne, Île-de-France 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Santa Cruz do Sul, RS 1
São Gonçalo, RJ 1
Isola Maggiore, Umbria 1
Lomé, Maritime 1
Aïn Kercha, Oum el Bouaghi 1
Tizayuca, HID 1
Paris, Île-de-France 5
São Paulo, SP 1
Curitiba, PR 1
Pontivy, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • itsTHR1LL
    Jessica (@itsTHR1LL) reported

    TONIGHTS UBISOFT OPTIMIZATION RANKED STATS: 5 RANDOM 100+ FPS FRAME DROPS 🔥 1 RANDOM CRASH 🥶 2 TIMES WHERE FRAMES DIDNT BOUNCE BACK TO OVER 120 AFTER A DROP 📈

  • JanVac91
    Nope (@JanVac91) reported

    @GTAVInewz It's not an issue. Ubisoft created so many massive empty open world that shows how dimension doesn't matter if the world is empty. Also do you want to spend 10 minutes in PLANE to reach the opposite edge of the map?

  • OCDGamerNZ
    OCD Gamer (@OCDGamerNZ) reported

    Hey @Ubisoft. See.. you have this game called Wildlands... I went to play it with friends today and the update broke co op entirely... It really put a damper on my stream 👍 Can you fix it. A friend paid full price just to join and now you've kind of put out that spark and it's a shame. Thanks #starshiptroopers Extermination for being an indie game that actually works online. Fix #wildlands #ghostrecon

  • JohnMar39804972
    Jacob Marsh (@JohnMar39804972) reported

    @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.

  • YizusOh
    Yizus 🇻🇪 (@YizusOh) reported

    @Ubisoft Yeah, so when are they going to fix the accessory bug in Wildlands where equipping a helmet switches it to night-vision goggles?

  • zerovii_
    ZeroVII (@zerovii_) reported

    @EpicGarloid @fivesixtwodude Volition has **** games. Ubisoft releases nothing but **** games. Firewalk, rip. Arkane, their last games have been ***. Rocksteady made live service **** game nobody wanted and BFV was genuinely bad. Most of those don’t correlate with their social media posts. Just bad games

  • KiraKiraExplode
    Kira, Bottom Butch Spiegel and Resident of the Jar (@KiraKiraExplode) reported

    There is a way to fix it, pretty easy actually but be warned. I wish @Ubisoft would fix that but they don't want to it seems.

  • purchase_jack
    Jack🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@purchase_jack) reported

    @UbisoftFR @GhostRecon any plans to fix some of the bugs that have been introduced through the latest 60fps patch, for ghost recon wildlands?

  • MacqueenNathan
    Nathan (@MacqueenNathan) reported

    @UbisoftSupport I bought Watch_Dogs on steam last night and I’m getting error: online session unavailable the Ubisoft service is not available. Please try again later. Are you guys able to assist me with this? I bought the game on Steam last night and I got the complete edition.

  • NotAdvant
    Advant (@NotAdvant) reported

    MW4 aint bad... if you can handle input delay worse than an office mouse on a windows 7 pc. Fix your ******* inputs Activision, Ubisoft is doing better than you.

  • FPSBoomerYT
    FPSBoomerYT (@FPSBoomerYT) reported

    @SinfyVibes @WARDOGS I didn’t follow XD closely and I don’t remember all the nuances but the game entered during an absolutely brutal market, had technical and gameplay issues, progression systems lacked and Ubisoft was under tremendous financial pressure.

  • mpr_reviews
    Mostly Positive Reviews (@mpr_reviews) reported

    @HaanSoloD1 @AthienoR6 This has nothing to do with degradation issues. It started happening to all Ubisoft games after a windows update / microcode update. Avatar wouldnt even open, sane with SW Outlaws. Those got fixed, but the older games take forever to load in. Disabling e-cores and HT also fixes it. It's a Ubisoft launcher bug, not an Intel issue.

  • aRorschachTest
    aRorschachTest (@aRorschachTest) reported

    @VarsityGamingTV EXPAND TTS. FFS console would like to get in, and with more games more will get caught. Battlefield 1 did it a decade ago! I don’t know what Ubisoft’s problem is

  • ChongWingk71066
    Chong Wingkong (@ChongWingk71066) reported

    @Lionel706666029 @KindredBlade Calling Western AAA studios "communist" is economically illiterate. EA, Ubisoft, and Activision don't answer to public collectives; they answer to Wall Street institutional investors, EBITDA targets, and quarterly shareholder calls. Corporate PR trend-chasing isn't "communism"—it’s risk-averse late-stage capitalism designed to protect market cap. ​Beyond the category error, lumping an entire hemisphere together is pure fallacy. Treating mega-corps the same as studios like Larian, CDPR, Warhorse, or thousands of standalone indies ignores the teams actually delivering deep mechanics, zero DRM, and consumer-first releases. ​Regional tribalism ruins consumer standards. A game isn't good because of where it was coded, and giving any developer a blank check just because they aren't "Western AAA" is how you end up accepting predatory monetization, broken optimization, and live-service bloat under a different flag. ​Judge the software on frametimes, physics, mechanical depth, and fair pricing—not culture-war buzzwords.

  • JohnMar39804972
    Jacob Marsh (@JohnMar39804972) reported

    @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.

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