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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Paris, Île-de-France 15
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 2
Orsay, Île-de-France 1
Melbourne, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • DarksMusics
    DarksMusicandSkyrimDances (@DarksMusics) reported

    @Pirat_Nation yea but 15000 of the ubisoft staff are pointless hires Hr reps an bull **** managers. A bloated hell hole spitting out broken woke games that cant even break even

  • MichelSeguin2
    Mike Seguin (@MichelSeguin2) reported

    @RubnA29061 @EndymionYT A lot of these have been in development for years, but look how hard they crash and burn. People are turning to overseas games in droves. So much so to the point that the western AAA gaming industry is at its breaking point. Ubisoft as one example

  • Sledgehammer44
    Jim (@Sledgehammer44) reported

    @LambdaGen Yeah @Ubisoft time to fix Toy Soldiers War chest

  • SamuelvandBerg
    Operator01 (@SamuelvandBerg) reported

    @DanielVavra Yeah but that would be a ******* boring game released every year.. you already have the same issue like Ubisoft Another KCD game made in obsolete cry-engine.. same gui.. You will face the same issue.. bcs then no one wants your game anymore.. You aint rockstar all of the sudden.

  • Marusame
    Marusame (@Marusame) reported

    @PTonipr Blue states, blue hairs, california, and severe cases of white knighting. It is a severe form of whats happening in japan and happening much faster. Look at all the sony games from sony california that have ugly characters, same with canada with ubisoft montreal. the Biden years went crazy with this and we are still reeling from the side effects of that mental issue. I mean hell i grew up with *************** flashing their blurred out tits on daytime television. Now such a commercial would get destroyed by uptight investors.

  • chef_of_games
    Gaming Chef (@chef_of_games) reported

    @SaladaFlores69 @8bitalien6 Ubisoft saw their live service empire failing spectacularly and said QUICK BRING RAYMAN BACK!!!!

  • realarmaansidhu
    Armaan Sidhu (@realarmaansidhu) reported

    Ubisoft just announced billions in losses. The stock is in freefall. This is one of the largest gaming companies in the world failing to ship products people want to play. The financial picture. Ubisoft Entertainment reported full-year fiscal 2026 net loss of €820 million on revenue of €1.85 billion, down 32% YoY. Net debt now exceeds €1.5 billion against shrinking cash reserves. Market cap has collapsed from €7B in 2022 to roughly €1.5B today, an 80% drawdown. The structural problems. Star Wars Outlaws launched in August 2024 to mediocre reviews and weak sales. Skull and Bones launched after 11 years of development and was widely panned. Assassin's Creed Shadows delayed twice. The Division Heartland cancelled. XDefiant discontinued. The Ubisoft business model historically depended on annual installments of marquee franchises. The model assumed the brand would carry mediocre design. The 2020s gamer audience punishes mediocre design regardless of brand. The formula stopped working around 2022. The competitive context. While Ubisoft struggled, Larian (Baldur's Gate 3), FromSoftware (Elden Ring), Sony first-party (Spider-Man 2), and Nintendo shipped products that defined gaming culture. The bailout watch. Tencent owns 9.99% of Ubisoft and has expressed interest in increasing its stake. A full acquisition is now possible at the depressed valuation. The Guillemot family holds enough voting control to resist, but the financial pressure may force them to sell. The lesson for any creative business. You can ride a brand for 15 years. Eventually the product has to be good. Ubisoft forgot. The market remembers.

  • MR3Dev
    MR3D-Dev (@MR3Dev) reported

    @TheRealZephryss @KindredBlade We will see I do hope is not broken at launch but Ubisoft can surprise us

  • relewis2011
    Rusty Lewis (@relewis2011) reported

    @browland1 I really enjoyed Outlaws! It certainly has its issues, but a lot of the technical problems have been patched by now. Captured the world of Star Wars really well imo, had some fun stealth/shooting sections, and as an Ubisoft game, doesn’t overwhelm with checklist content either.

  • BezzoSlay
    Beezoslay (@BezzoSlay) reported

    @D3finitelyZay @cutiequirks I know next season Ubisoft is supposed to fix the rank system but I already know they gonna screw that up again cause that's what they said last time about ranked 2.0

  • Sirnoobwulfgr
    Sir Dwulfgr (@Sirnoobwulfgr) reported

    I ran into the same issue while I was at ubisoft, I was specifically told to stop calling everyone Sir/bhaiyya and just call them by their name Takes a while to get adjusted xD

  • SCVincent
    S.C. Vincent (@SCVincent) reported

    @theartbookguy @_Tom_Henderson_ Well, they did end up making crash 4 and rumor is a new spyro is in the works. Might see it tomorrow. So remakes can act as a way to gage interest in a franchise. Ubisoft is very reisk adverse to certain franchises that arent called assassins creed.

  • Slayerkiller537
    BlindPsychopath (@Slayerkiller537) reported

    @wileyracer @klobrille @AaronPajak Or maybe instead. Xbox/PS/Nintendo need to work on their platform. Just as Steam has. Actual PC gamers dobt care about exclusives. They care about the platform and the service that they get. Origin, Epic Games, Ubisoft, and many more had their own launcher and is dead or dying

  • Foremanisblack
    HOUSE (@Foremanisblack) reported

    I Will Be Playing This Game, However I’ll Wait 3-4 Days For Modders To Fix The Needless Bullshit Changes Ubisoft Made. Maybe Longer Of The Menus Can Be Changed…

  • Swifty404
    Barut404 (@Swifty404) reported

    @UbisoftSupport Hey Ubisoft do you even work ? My ticket for a error on R6s Shop has been closed whit no answer from youre side and now i have a porblem whit ac Syndicate do you also close it after 4 months whit no answer ?????????????????????

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