Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Lique630 文援少女莉可酱 (@Lique630) reported

    @ForHonorFR Please add voice packages in other languages to your game for use by Uplay clients. I don't think it's fair to only offer this service on Steam. I also wanted to experience story modes in other language packs.

  • TheRagingVet RagingVet (@TheRagingVet) reported

    So @Ubisoft @UbisoftSupport its been 5 months going on 6 months since i first bought uno a reported that it was unplayable so are you going to fix it or what cus at this point im just gonna refund the game

  • JimmyM02151259 Jimmylikehalo (@JimmyM02151259) reported

    @INTERRO Do you know if ubisoft is ever going to fix the issue with mnk on console because it flat out ruins my experience and makes me not want to play the game which hurts because I love the concept of this game it's literally unplayable right now

  • SaffronArmyy Saffron Army (@SaffronArmyy) reported

    - the game itself gonna stop in middle of gaming and you have to restart the game from beginning. -I also play Fifa 20,fifa21 , rdr2, battlefield and never gave me no trouble. - Fuuck you @Ubisoft @UbisoftSupport @GhostRecon

  • DannyField97 Fieldsy11 (@DannyField97) reported

    @INTERRO @Get_Flanked Honestly, I quit siege on ps5. **** it. Not only do you have MnK running rampant, you have DDOS AND champions using the elo glitch on plat 2s. I quit the game after playing since the beta due to ubisoft doing NOTHING for console. We have been abandoned.

  • LeoNeedspie Sparrow Is Here (@LeoNeedspie) reported

    @ScoonyDeus @AngelBernandez @Ubisoft this has been happening with lots of people, seems to be a performance problem on stadia's end

  • espbassman Chris Davis (@espbassman) reported

    @TheDivisionGame We are still having crashing issues on PC. Other Ubisoft games as well. Tonight, Ghost Recon Wildlands crashed on me.

  • Asaylum117 ILoveAnimation (@Asaylum117) reported

    @ConWilSim Yeah, the less said about original Rayman, the better. It almost as if Naughty Dog took over that game, instead of Ubisoft. Naughty Dog back in the day are known for making very difficult games. Jak 2 & Crash Bandicoot 1 on PS1 come to mind.

  • tchekaOnly ziNyD (@tchekaOnly) reported

    @Ubisoft r6, trash game, broken.

  • SiikeWrld rippergotfame (@SiikeWrld) reported

    @Ubisoft can you plz fix this stupid elo glitch there are ruining the game and after it happens I only play 20 30 games and get 25 eli against diamonds n champs when I'm p2 like people clearly like ruining the game for others it is pathetic

  • AngelBernandez Rebellious Ruxbin ♍🤘 (@AngelBernandez) reported

    @Ubisoft hi, I recently bought watch dogs legion on Stadia, I just started the game Saturday and have not been able to play the game to it's full ability. After 30 minutes the games lags so much that it becomes unplayable please help and fix this Thank you

  • Sindel1011 Sindel (Del) (@Sindel1011) reported

    Why Ubisoft gotta have problems when I just wanna play Uno

  • Mercia53415466 Mercia (@Mercia53415466) reported

    @CyberpunkGame Fix as many bugs as you want. The game is a trash. Feels like a Ubisoft game. It has maybe 1 Witcher 3 level side-quest. I laugh everytime I play it.

  • Miguel_Lozano96 Miguel Lozano Melero (@Miguel_Lozano96) reported

    @assassinscreed @Ubisoft And you pretend us to pay 60/70 for a game full of microtransactions, and bugs that you didn't fix until this day? The game even has a memory leak, every 1/2 hours have to restart cause the fps start dropping, and they don't fix that but they have time to develop micro¿? Scum

  • FistyFishyy McKinley Knight (@FistyFishyy) reported

    @andrewlarson75 @INTERRO Yes it is cheating, has been stated by Ubisoft several times in terms of service and their community managers. Crossplay would be the only solid fix imo, at least then I could choose to play against other mnk users with one myself without being a POS

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