Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1
Wernigerode, Saxony-Anhalt 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • villxger Villxger (@villxger) reported

    @Ubisoft Naruto the broken bond and naruto rise of a ninja

  • ET_call_Norway ET_Call_Norway (@ET_call_Norway) reported

    @Ki11ersix @AncientPangolin @LARGEPUNCAKESS Hmm, I'm using a wierd xbox one controller on steam/epic ubisoft and so on with no problems, tried one of my "off brand" aswell and all seems to work, but xbox having better support on a MS platform would not suprise anyone, but still ps controllers should work just as well ..?

  • MyChocolateNuts Sex E Coco (@MyChocolateNuts) reported

    @Ubisoft I don't know but it was probably not a live service and better off for being like that.

  • MokouMobCemetar Sol-less (@MokouMobCemetar) reported

    @sam1tron Ubisoft's casket is a live service for my axe

  • Roughly9owls ｆｉｊｉｗａｔｅｒwave (@Roughly9owls) reported

    @MysteryGrove My two issues with FC4 is the ending is the special kind of lame only Ubisoft can provide. Also handing you very overpowered guns right away really can hurt the experience. Farcry 3 power progression over time was very well done from what I remember.

  • edzone edzone (@edzone) reported

    Now that @DarbyMcDevitt is back at Ubisoft I’d like to announce that I am now biggest AC fan and I am open to speculate next game! Because I know for a fact that even if next AC has live service that Darby will absolutely crush it! Welcome back king 🙌

  • VivanMadore Vivan Madore (@VivanMadore) reported

    @Ubisoft riders republic won't even load on xbox series x. Are we going to fix this issue or just keep ignoring the issue everyone is having.

  • MarkBoro34 Mark (@MarkBoro34) reported

    @Ubisoft fix the god damn weapon wheel bug and send out a dlc update. Also, you can't complete the Triada Blessings mission, as when you press square to interact nothing happens.

  • miskatonicfox Miskatonic Fox 🏳️‍🌈 (@miskatonicfox) reported

    @lucasthedragon Well I mean yeah they make great games but I’m guessing I can’t play RDR2 either since the Social club can’t initialize anymore. They’re useless cause they break their games, rarely fix them, and their stupid ******* online services are worse than Epic/uplay combined.

  • Wolfie_365 Wolfie (@Wolfie_365) reported

    I lost my progress on Division 2 my control points and missions got reset and my game save data is also doesn't want to save @TheDivisionGame and @Ubisoft when i tried again to see if would lose progress i did 3 control points 1 mission and it still got reset, how do i fix please

  • PepoIsPoggers Pepo (@PepoIsPoggers) reported

    Seriously @Ubisoft this is not a joke anymore FIX. YOUR. *******. SKILL. BASED. MATCH. MAKING

  • ShyVortex ShyVortex 💫 (@ShyVortex) reported

    @knucklesthehot Yea, apparently.. their launcher is having a lot of issues. Proof it's even more dogshit than Ubisoft Connect

  • Xeno_Morph13 xeno (@Xeno_Morph13) reported

    @Ubisoft Crash and Burn on the PS2

  • WxManKyle Kyle Borchert (@WxManKyle) reported

    It sure seems like most Ubisoft games from here on out will be some sort of live service or free-to-play - and that’s such a shame. Far Cry 6 teeters on Sony-esque cinematic storytelling and Giancarlo Esposito’s performance is stunning and charismatically cold. GOTY!

  • treb41477796 alocacoc (@treb41477796) reported

    @FarCrygame @Ubisoft So watchdogs 1 all my money and notoriety skills has been reset this is not a new problem. So far I seen complaints going back to 2015 I don’t know about everyone else but this game wasn’t cheap so I need some answers to fix this or some kind of compensation

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