Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Paris, Île-de-France | 16 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 3 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 3 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 2 |
| Elche, Valencia | 2 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Orléans, Centre | 2 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
| Brisbane, QLD | 1 |
| Épernay, ACAL | 1 |
| Lillers, Hauts-de-France | 1 |
| La Baule-Escoublac, Pays de la Loire | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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MR3D-Dev (@MR3Dev) reported@zeelee3D @HoegLaw "Well, they did threaten to kick Ubisoft off of steam if they offered discounts on their own website." I was not aware of that, the could be a problem, legal one.
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Virifly Esport (@OfficialVirifly) reportedWhat happened to @BlindOwlsGG after winning Phantom League is honestly a clear example of the current state of console competitive Rainbow Six. A team wins a league, players spend months competing, improving, preparing matches and giving everything, and then the Discord server disappears, the organizer vanishes, and the prize pool/fees become a problem. And sadly, this is not the first time something like this has happened. The issue is bigger than just Phantom League. Console competitive is slowly losing trust. There are fewer and fewer Discord-based leagues, fewer serious tournaments, fewer teams willing to pay entry fees, and more people starting to question if it is even worth investing money and time into these competitions. When teams see situations like this, they stop paying. When players see this, they lose motivation. When organizations see this, they stop investing. And when that happens, the whole console scene slowly dies. Community leagues can still be important, but without transparency, guaranteed prize pools, serious admins and real accountability, this scene cannot survive. At this point, I honestly think many teams will only start looking at ESA Cups, official Ubisoft events, or tournaments with a proven and reliable organization behind them. It is sad, but this is the reality right now: if trust keeps disappearing, console competitive Rainbow Six will disappear with it.
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Omar (@Omar15642112) reported@SpIinterCaI Not 15, he got into legal trouble with Ubisoft to get his game back
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XOXO cutiepie (@Zavier999_) reportedranked 3.0 is a joke. matchmaking is not fair. comms don’t work. audio bugs everywhere. @Ubisoft fix the game please.
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Zack Chappell (@ZackChappell3) reported@Ubisoft @Rainbow6Game you guys will never fix cheaters huh? I thought you were supposed to double down on it with this fancy Shield Guard? Id really love to play this game competitively, but why bother? Take pride in your job and stop half-assing ****. Siege is your money maker!
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troy0h (@troy0h1) reported@beyond_fps @GiusCaminiti a monopoly is when a single company is the sole supplier of goods or service if steam was a monopoly, EGS, GOG, Ubisoft Connect, the EA store, and the Xbox store wouldnt exist Steam is only ahead because it is just simply better
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Glide (@Glideyk) reported@brndxix She is so incredibly broken and there legit isn’t a counter to her besides mute. Ubisoft going to hell for this
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Arkadikuss (@ArkadikussPL) reported@Microsoft @XboxPL @Xbox Funny how players can recover hacked accounts on Steam, Ubisoft, EA, and almost every other platform - but not with Microsoft. How can a company behind one of the world’s biggest operating systems fail at basic account recovery? Why should players spend their hard-earned money on Xbox games if their library can be stolen and support cannot help them get it back? Yeah, no thanks. I’d rather risk breaking or losing a physical copy than ever buy a digital one from a company that cannot handle something as simple as restoring a hacked account. Fix your broken system. And this is the same company now asking users to verify their age to keep full access to Xbox features in the UK because of the Online Safety Act - and soon, in other countries. So Microsoft can demand ID, age checks, or extra verification from paying customers, but when a hacked account needs to be restored, suddenly account ownership becomes impossible to verify? _________________________ Na kanale niebawem będzie na ten temat dym, bo wkurwia mnie polityka "Nie mamy pańskiego płaszcza". No kurwa mać, firma, która jest gigantem w branży - nie tylko konsolowej - nie potrafi przywrócić konta prawowitemu właścicielowi, bo to "za trudne i niemożliwe". Ale hej - prześlij nam swój dowód, bo musimy wiek potwierdzić...
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Scoreland28 (@Scoreland28) reported@DBNOChaos77 @BigBossBroly They do have to agree to be on there and they get an upfront payment for bigger titles, then recurring for downloads, much like an exclusive deal. The AA studios and indies end up with a lot of exposure and risk free user acquisition so I think it's good for them. I just think that trends it gaming happen for a reason normally. You see remakes and remasters pop off and make a lot of low risk cash flow, every platform does them. You see a new genre of game pop off, everyone starts development... Why didn't everyone copy game pass? Ubisoft tried and they are drowning. That's not exclusively due to the service by any means, but if it was such a no brainer, why wouldn't they follow suit and make bank? Has to be more to it is all
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QuicklyForfeit (@QuicklyForfeit) reportedI mean how have you had this much of an issue with making a good anti cheat just pick up vanguard atp @Ubisoft
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VI Hero 🇻🇮 (@ViHero340) reported@rotflolmaomgeez @Gaming_bo3gg Once again bro you are truly acting like this game was the standards that was going to save Ubisoft when it's not You be solved needed multiple games to fix their issues and this game was not part of that case when it was. If it was a success or not it was not going to save
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Aceman67 (@aceman67) reported@theWellRedMage Steam is not a Monopoly The legal definition of a Monopoly requires that something be the sole source of a product or service. Since Playstation, Microsoft, Xbox, EA, Epic, Ubisoft, GoG and others exist, Steam, by definition, CANNOT be a Monopoly.
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Danny (@danfarnsy) reported@SandyofCthulhu It's the same arrogance and contempt for customers that's ruined Ubisoft. I've several times been interested in their games, been about ready to purchase, and then stopped myself when I realized I'd have to sign into their separate account service.
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Stormking (@StormkingX2) reported@AraKamelia You know thats all ubisoft lies right? Last I checked samus never had issue or Bayonetta. Heck e33 is a female main character and no one ******* at it
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FanboyKillerNews (@FanboyKillerX) reported@FlippySuper Incredible that you retards are mad that they said if one game does well it will get sequels. Actual stupidity. You people ragged on ubisoft for years hoping it fails watch their financials drop and now its an issue that they want a game to make MONEY to afford SEQUELS.