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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Paris, Île-de-France 16
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • lutherdaburden
    Ty 🐻🧦 (@lutherdaburden) reported

    @Ubisoft just got kicked from my ranked game and couldn’t reconnect. Lost RP and got an abandon sanction because of it. ELEVEN YEARS PLEASE FIX YOUR GAME

  • Lukatielkaiju
    Lukatiel Unleashed (@Lukatielkaiju) reported

    @Jonatha72845595 @Grxit remember the broken torii gate statue? that was a part of a bundle? yeah, that represents the NUKING OF JAPAN. wanna go and scream "hiroshima, nagasaki" on the subway like a certain retard? cuz thats what ubisoft basically did with that statue.

  • faeatthemezz
    Fae (@faeatthemezz) reported

    I remember wondering wtf they were doing when they just kept adding stuff to the subscription and raising the price. Not only did they go hard on the unsustainable model of trying to push everyone to use xCloud because they wanted it to act as a demo service, I don't think anyone was asking for them to add EA Play...and all characters unlocked for Riot games...and Ubisoft titles...and so on and so forth if it meant raising the price.

  • EnviousR6
    Envy (@EnviousR6) reported

    @Ubisoft please fix the audio, I can’t hear any of my teammates comms even with restarting and the cheater issue, I know it’s going to be forever until they’re banned but 8 of my 13 games have been against ragers please help me

  • KaizerNYC
    Kaizer Yousuf Hossain (@KaizerNYC) reported

    @finalfantasyvii I hated how in Rebirth, synergy gets tied to limit breaks. I don't wanna have to rely on using synergy to build and use limit breaks. The limit break system was perfect in Intergrade. The skill system and folios sucked *** in Rebirth, too. I'll be pissed off if the skill system still sucks in Revelation. NPCs talked too slow in Rebirth. That needs to be fixed. The Ubisoft style in Rebirth needs to go back to how it was in Remake. Bloat needs to be dialed back. Game needs to feel tighter and less flighty. I miss how when you go behind enemies, you stagger them more easily. Bring that back. Bring Remake's Punisher Mode back. Make the attack vibrations more in line with how they were in Remake. Rebirth lessens them for some reason. Riding chocobos was too stiff. Movement needs major work. Give us an option to use Red XIII's grittier adult voice over his kid voice during non-main story parts of the game. Make the interactive elements in the worlds like the mushrooms you hop on in gongaga less awkward and polish them so they feel more enjoyable. Make the UI more polished like Remake. Rebirth's Interface had superfluous elements that were redundant. If these issues don't get fixed, I'm probably gonna skip out on buying this one, tbh. I absolutely LOVED remake. Probably my top 10 fav games of all time, and I've been gaming since the 90's. Rebirth is the game that disappointed me the most in my entirely life, though, and I absolutely hated it. Please, Square Enix, for the love of god, don't make this game a Rebirth clone.

  • AnxsighetyX
    Anxsighety (@AnxsighetyX) reported

    @PauseMidnight @NikoMueller 2010(or 11 I gusss) was not less predatory. Back then Ubisoft had the pass to curb used game sales where you had to redeem it for online access. Cosmetics were ridiculous prices, dlc everywhere. But yes, incomplete games are overall a bigger problem. Apples to oranges.

  • LedgardMatthew
    Typical on Pc (@LedgardMatthew) reported

    @Ubisoft actually go **** yourself , how the actual **** does i get a 10 minute ban from ranked when i canceled match making and the game started saying match making error and wouldnt let me in the game for 5 whole minutes you guys need to get your **** together .

  • Remorse167
    Jackie Chan (@Remorse167) reported

    @AlsoThatRina @joshuaskyevan To be fair, this is Twitter most people like to be negative than positive on something and it is the one that makes more clicks. And also y’all persona fans do not know soulless, persona might have its problems but it is not soulless. COD is soulless, Ubisoft is soulless.

  • CommissionerFP
    FP (@CommissionerFP) reported

    @KtheBarbar46169 @invertedspear22 They are both very Ubisoft coded, and modern Sony games in general aren't much different. I have the platinum on all these games and they are all participation trophy/fetch quest grinding. One-and-done type games that won't be visited. They fail at live-service AND single player.

  • QuicklyForfeit
    QuicklyForfeit (@QuicklyForfeit) reported

    I mean how have you had this much of an issue with making a good anti cheat just pick up vanguard atp @Ubisoft

  • CherryKyden
    royalcherry7 (@CherryKyden) reported

    @Ubisoft @Rainbow6Game Fix yalls game how am I being killed behind a concrete wall go **** yourselves you French Canadians retards

  • omer_ygnbrc
    Vankomisin (@omer_ygnbrc) reported

    @JeffersWO1 @Ubisoft Same issue; @KalyCTI on X resolved it.

  • FanboyKillerX
    FanboyKillerNews (@FanboyKillerX) reported

    @FlippySuper Incredible that you retards are mad that they said if one game does well it will get sequels. Actual stupidity. You people ragged on ubisoft for years hoping it fails watch their financials drop and now its an issue that they want a game to make MONEY to afford SEQUELS.

  • LabiaPussyfurt
    ***** (@LabiaPussyfurt) reported

    @Ubisoft hi Ubisoft!! I just wanted to formally submit a complaint on how **** your linking account service is on any game!!! Made me do a million recaptcha things then said to completely retry to login after I changed my password too!!! So congrats!! I GAVE UP! Good job!!!!!!!!!

  • airoywy
    Airo 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@airoywy) reported

    @KSR6S the biggest issue is the EML challenger circuit clashes, there are no entry fees for T2 primary or secondary tournaments as they are with Ubisoft. Your idea of running them every week is good but it clashes with other tournaments that have T2 points and your doesn’t

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