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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 6
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • mpr_reviews
    Mostly Positive Reviews (@mpr_reviews) reported

    For those that recently jumped into AC Odyssey like me, are there any workarounds for the long startup on Windows 11 using modern Intel CPUs besides disabling hyper threading? I believe this issue was introduced after a microcode update, possibly combined with a Windows update. There were a few issues after a major Windows update with Ubisoft games, to the point where Avatar didnt work at all, so I'm assuming this broke at the same time and never got fixed?

  • MakanAnsariCG
    Makan Ansari (@MakanAnsariCG) reported

    And then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.

  • Pilviaika
    Pilviaika (@Pilviaika) reported

    @fartfootjob Oh, it’s more than that. Ubisoft is guilty of everything I just listed EA having done. But Ubi were really the ones to start ******* with PC gamers, DRM policies & technologies. No EA released game to this date has ever broken a physical part of my PC. Unfortunately Ubislop has.

  • DragonBeast56
    Strobe (@DragonBeast56) reported

    @UbisoftSupport my ubisoft account got hacked, the email was changed now i cannot login back into the account please help

  • aaron_304
    Freedom and Horsepower 🇺🇸 (@aaron_304) reported

    @PLanvin46753 @Ubisoft Sadly this is true. Poor decisions. They had so many great titles if they could just innovate and avoid live service.

  • kaya_gorguner
    Kaya Görgüner (@kaya_gorguner) reported

    You delete my reporting ticket for no reason. You share in game reporting system. It obviously not working! Nobody in your company dont care cheating pandemi in this game. I delete now never be back again.Never play an ubisoft game ever. @Ubisoft @UbisoftSupport @TheDivisionGame

  • Fursona3FES
    Bouquet! (@Fursona3FES) reported

    ubisoft and ea have a competition on which launcher takes the most time for me to debug fix your ******* software oh my god

  • QueenMordred360
    Queen Mordred (@QueenMordred360) reported

    @JezCorden I’ve been enjoying Assassins creed odyssey through gamepass and Ubisoft connect on my Xbox Ally X unlucky it’s not working for you

  • mayacomics
    Maya comics. (@mayacomics) reported

    @itskaxyum @boystevepoussin Of the top of my head, EA, Activision and Ubisoft would have killed Minecraft with micro transactions and forced Mojang to make the next live service failure.

  • Executor250624
    Dr Fahrenheit (@Executor250624) reported

    @jonxler @ham_1500 @nurlowe_swints Eagle Patch isn’t for the freeze fix is the thing, most people these days undergo the freezing bug post October 2023 after Ubisoft made some server update iirc. Not sure if Eagle Patch has since included a baked in fix or not tho

  • DanMontgomery87
    Dan (@DanMontgomery87) reported

    @TheGameVerse And this is exactly the problem with Ubisoft, they’re literally the French equivalent of Naughty Dog, all they know how to do is remake and remaster existing games with very few new IPs

  • HighNGamingNews
    Dr. Masyer Tech (@HighNGamingNews) reported

    @werewookiee @PaulsGamingLive @klobrille Ubisoft issue but go on

  • GenericGamer283
    Reinaldo Sanchez (@GenericGamer283) reported

    @TheHiddenOneAC LMFAO, did we really bully Ubisoft to get rid of ts? I'd be happy if it wasnt so embarrassing on their end, they must really wanna fix their reputation 😭

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • afterhoursLEW
    LEWR6 ﾒ𝟶 (@afterhoursLEW) reported

    DMR IN SIEGE ARE BROKENNN FIX THEM @Ubisoft @Rainbow6Game

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