Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • buse_david David Buse (@buse_david) reported

    @TheBattlEye does anyone actually work there? My son and I have been appealing his ban for cheating for over 6 weeks, he doesn't cheat. Yet we aren't getting anything back from this company, not even an email, while players are still talking about the cheater problem @Ubisoft

  • suspieeb 𝘢𝘭𝘦𝘹 (@suspieeb) reported

    @Ubisoft FIX YOUR GAME. THE GAME CRASHED AT 0-0 AND I LOST 61 ******* ELO. @Rainbow6Game

  • yomapache_ mapache (@yomapache_) reported

    @Ubisoft fix docs gun😒

  • Clawdee Kelsey ⛈ (@Clawdee) reported

    I verified all files via ubisoft launcher, I deleted a ton of old saves - still crashes anytime I try to do something. I can walk around just fine, but fighting things? setting way points? nope, immediate crash I'm only 32% into this game! I WANNA FINISH

  • Dkicks25 Dkicks (@Dkicks25) reported

    @UbisoftSupport @Ubisoft fix your check out page, I can't even checkout a simple game without getting errors.

  • zimbabwedaily The Zimbabwe Daily (@zimbabwedaily) reported

    @GhostRecon @Ubisoft Breakpoint is the most broken game ever. It should be renamed to Brokepoint. PvP matches take forever to set up. Many people have lost their saved progressions. Disconnections are rampant! Getting into raid is sometime impossible! Save a headache, AVOID!

  • AshleyTernus Ash (@AshleyTernus) reported

    whole server crashed in the middle of a ranked game and got a 30 minute ban and deranked with no chance to reconnect on either side. @Ubisoft fix your game please. #RainbowSixSiege

  • Chandley__ ⚜️ (@Chandley__) reported

    This game is unplayable @Ubisoft fix it before the game completely dies

  • NancyWheelerLuv N is for Nlemme get that hatch plz xo (@NancyWheelerLuv) reported

    Again, I cannot progress in #WatchDogsLegion. 12th time trying to get passed the "Malik Dossier" and even after fast travelling & doing 3 more missions I'm stuck. I don't think I'll buy another Ubisoft game again especially now Playstation won't refund it. broken as ****. #Delete

  • EdwardoInnit Mark Edwards (@EdwardoInnit) reported

    @Assassins_UK A time when @Ubisoft have finally fixed Valhalla. 5 months stuck on Absence of an Ealdorman and still no fix

  • FlyyLoc $ Guardian Demon $ (@FlyyLoc) reported

    @Ubisoft @Assassins_UK can you please fix Milk of Humankind because its broken af ! The cow just goes whereever it wants no matter how i approach the mission. I followed it around for 20 minutes , my third attempt it jumped a wall and ran into the ocean 😡😓

  • Nik76643472 waiting (@Nik76643472) reported

    pls fix the elo glitch @Rainbow6Game @Ubisoft @UbisoftSupport

  • coltaxFn coltax (@coltaxFn) reported

    @Ubisoft @Rainbow6Game FIX YOUR SERVERS PLEASE!!!!! #badservers #games

  • ReeceReaper ParesseuxReaper (@ReeceReaper) reported

    @Rainbow6Game Nobody cares, improve the only game that Ubisoft made that still relevant to this day -fix servers -add actaul good and better maps -improve your ****** match making - and fix your dog **** servers

  • nevzly Dylan (@nevzly) reported

    Love the game Ubi, got booted a second time tonight👍🏻 please fix your **** @Ubisoft

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