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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rouen, Normandy 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Edinburgh, Scotland 2
Maracaibo, Zulia 1
Soacha, Cundinamarca 1
Nice, Provence-Alpes-Côte d'Azur 1
Brasília, DF 1
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 1
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • LegendDeadTom
    Dead Tom (@LegendDeadTom) reported

    @kikegames97 @Ubisoft Only issue I have is the reports they took the modern day gameplay out. Thats back to back games they didn’t have it when the modern day part is the most important part of the franchise. Without it then we are working towards nothing but random Action/Adventure/RPG games.

  • BosrelPlays
    Bosrel (@BosrelPlays) reported

    @thegameawards I’m most hoping that there are ZERO live service games announced. In all seriousness, Physint, Intetstellar, KOTOR, Fate of the Old Republic, Faye a GoW story, Uncharted revival, the demise of Ubisoft, Darksiders 4, new Tales of/Trails/Ys/Star Ocean

  • k1z4cz3k_
    k1z4cz3k (@k1z4cz3k_) reported

    @LegacyArdor GTA 6 failing won't fix the current state of the AAA industry 💀 Btw, GTA 6 (6, not Online) will be more human-made than most AAA games, and people like you pretend like it will be another slop from Ubisoft.

  • Nuave7
    nuave (@Nuave7) reported

    Ubisoft **** talking Steam is so funny. Because this isn't a common problem with Steam games AT ALL. It's only a problem with Ubisoft games because they force their own 3rd Party Launcher that fails to launch half the time.

  • w2heck
    buldak obama (@w2heck) reported

    @WhiteHartOmaha @sempiternalost @KirPinkFury Botw actively fixed like most of the issues ubisoft tower systems had so acting like its derivative is crazy when it actively defined the mechanic

  • NovusLudum
    Novus Ludum (@NovusLudum) reported

    @MitchUbishi4554 @Archieramous @G0ffThew So your claim is they made that money because of the Anita Sarkeesian drama? This is the problem with people being business illiterate. They don't pay for this mistake with this game they pay for it the same way ubisoft did. With every subsequent game AFTER the discovery.

  • HappyChubbyBear
    HappyChubbyBear (@HappyChubbyBear) reported

    @inth3nearfuture @iv_sal1 That is the problem. Activist Ubisoft can't make a game without pandering towards the "modern audience". I bet you if they would use Desmond's son he would be some sort of mentally ill "modern audience" bs.

  • Glentondalej
    Garo (@Glentondalej) reported

    @UbisoftSupport ....hi ubisoft as a longtime player 11 years/ why am I having such a hard time signing in to play my games, it is starting to make me not want to spend my money with you, And I cant even send a support request because I cant login even knowing my login is right

  • BrandonLynMay
    Brandon May (@BrandonLynMay) reported

    What the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?

  • HitzemanCohen
    XxStixX1 (@HitzemanCohen) reported

    @Ubisoft @UbisoftSupport nerf the TCSG. **** is so broken.

  • dogicoats
    Dogico (@dogicoats) reported

    @Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.

  • ColterDowd93036
    Colter Dowdy (@ColterDowd93036) reported

    @Ubisoft Genuinely what ******** is wrong with your servers/company. I try to log in and need to change my password and when i try to change my password you say servers aren't working. I've been trying this for months. you're the worst company i've ever seen. fix your servers.

  • kodasniped
    koda (@kodasniped) reported

    @yDinoR6 @Ubisoft Bro he just invested early, what’s the problem?

  • goreban666
    aaaa (@goreban666) reported

    @PandaKingEX I respect that. My personal biggest problem with 5’s world is that it feels empty. Ubisoft is an easy punching bag, but they legit make good open worlds. They FEEL alive. 5 is just barren checkpoints. Even 4 got it right with the warring factions.

  • cute_fem_noises
    *cute femboy noises* (@cute_fem_noises) reported

    @Ubisoft @UbisoftSupport i keep getting a silent-50001 error when trying to queue up on ghost recon breakpoint I've waited a full day for this to be fixed by you but i believe it's on my end now can I get some help 💔

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