Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Glasgow, Scotland | 2 |
| Colorado Springs, CO | 2 |
| San Antonio, TX | 1 |
| Elgin, IL | 1 |
| San Martín de la Vega, Comunidad de Madrid | 1 |
| Reims, ACAL | 1 |
| Lucca, Toscana | 1 |
| Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
| Gembloux, Wallonia | 1 |
| Achicourt, Hauts-de-France | 1 |
| Paris, Île-de-France | 1 |
| Cuisery, Bourgogne-Franche-Comté | 1 |
| Schwedt (Oder), Brandenburg | 1 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Franca, SP | 1 |
| Ipswich, England | 1 |
| Braşov, Judeţul Braşov | 1 |
| Pānīpat, HR | 1 |
| Ahome, SIN | 1 |
| Montreuil, Île-de-France | 1 |
| Licata, Sicilia | 1 |
| Mannheim, Baden-Württemberg Region | 1 |
| Frankfurt am Main, Hessen | 1 |
| Olympia, WA | 1 |
| Lucé, Centre-Val de Loire | 1 |
| Firmi, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Arctic
(@RobArctic) reported
@_Rawr93 They've had a ubisoft subscription service for years though? What's different about this one?
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CaptainThroatGoat
(@PURP850) reported
@UbisoftSupport fix your ******* dogshit servers ubisoft connects been down for 2 hours now
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Sean Smith
(@OBAMAMUSTHANG) reported
@UbisoftSupport I’ve been trying to contact your customer support about Ubisoft Connect account linking issues and have not heard back. On Xbox Series X Rainbow Six Siege
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Peter G
(@KingSigy) reported
@juno_stump Man, I had this big problem at an outlet years ago over coverage of certain companies. They wouldn’t let me cover a 3D Realms title because of Ion Fury and I pointed out how they still covered Ubisoft and Activision Blizzard games. It’s just a bunch of bullshit.
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calvinfields
(@calvinfields17) reported
@InsiderGamingIG @_Tom_Henderson_ Can I just get a PS5 patch for Watch Dogs 2 and Far Cry 5. I mean what’s the issue? Please @Ubisoft
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Haroon Mohammed
(@Harryno5) reported
@KyllienTS @JezCorden Agree, my theory has always been Ubisoft sighed a exclusivity deal with Sony, to add games to their new PS+ tier, which didn't allow them to have the service on a rival platform. Makes no sense it was announced for Xbox first but soon as Sony announced, no mention of Xbox since.
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nased
(@SLITTERSLITTER) reported
@UbisoftSupport hey Ubisoft, I've been experiencing a bug with watch dogs legion on where my progress doesn't save when I log off and log back on to the game and I have reached out to the support email and I still have not received a response please fix this.
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Camthrillio
(@Camthrillio) reported
@Ubisoft Fix your app.
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Andrew LeBrun
(@leburn98) reported
@omnilegion @ALumia_Italia It's Microsoft's product ID for the Ubisoft+ service. Every service and game has a product code.
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MadDok
(@MadD0k) reported
@geoffkeene Absolutely shouldn't need a constant connection. Ubisoft is guilty of garbage requirement. Nothing quite like getting kicked out of your single player game because their servers are experiencing an issue. 🙃
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Thaer Saway
(@saway_thaer) reported
@UbisoftSupport @Fanang15 Hello i have technical issues when i invite or get invited he tell me can’t do this action i play in pc and the cross play is active inside the game and inside Ubisoft
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Такіжякусе
(@grotvald) reported
Just Dance'23 mobile app shows notification that code is incorrect. So the game becomes completely unavailable. And I know that this issue is know at least from December'22. WTF? How long it will take to fix such a critical bug? @justdancegame @Ubisoft @PlayStationEU
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big man
(@Husamking9) reported
@UbisoftSupport TRASH support I had a problem with a farcry season pass instead of helping me they told me to Recovering access to your Ubisoft account. Very helpful 🖕
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Postbird Raven
(@MCG_Raven) reported
@SunlethSky @chuggaaconroy the problem lies in the fact that it's a game though. Game's are supposed to be fun. We made fun of Ubisoft and other companies for making basically mildly interactive movies in the name of Art instead of making fun games so Omori should not get a pass on this front either
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Jacob Whalan
(@SpartaRulz) reported
@JezCorden I'm curious if it's just going to be the Classics service that PS+ has or if we're getting the same Ubisoft+ that's available on PC? Personally, I hope the full version, I don't think it'll be included with Game Pass due to the price but it would still be a nice Xbox addition.
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