Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Colorado Springs, CO | 2 |
| Aracaju, SE | 1 |
| The Colony, TX | 1 |
| Manthelan, Centre-Val de Loire | 1 |
| Taubaté, SP | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Berlin, Land Berlin | 1 |
| Franco da Rocha, SP | 1 |
| Lages, SC | 1 |
| Weymouth, England | 1 |
| Vitória, ES | 1 |
| Passo Fundo, RS | 1 |
| Ponta Grossa, PR | 1 |
| Campina Grande, PB | 1 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine | 1 |
| Melun, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Shiney
(@Shiiney__) reported
@UbisoftSupport @TheGodlyNoob You’ve been aware of that bug for 2 years now but yet couldn’t fixed it. Im not a dev but i bet it don’t take more than 20 minutes to fix this. Cmon Ubisoft !
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Psalm 91
(@148XXII) reported
>Start Black Flag >[Login to Ubusift C. - Enter Pass] >Wait a sec >Close >Open Ubi C, logged in already >"Knew it. ******* Ubisoft." >Open game and enter password
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Davidvl
(@davvijv) reported
@UbisoftSupport rainbow sicx siege, playing on pc. sinds yeasterday i occur some problems connecting to ubisoft connect in general so r6 included. Right now trying it again and still nothing. But my friend doenst have any of these problemens
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👻
(@socialist_boi) reported
@UbisoftSupport PS3 players of AC4 Black Flag cannot access the multiplayer - a black screen appears and freezes the system (if logged in before starting game). Has Ubisoft any plans to fix this?
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el wily
(@ElElwily73) reported
@CV_Mafia @Ubisoft @UbisoftSupport Well sometimes accounts get wrongfully banned, this might be a clear misunderstanding or a glitch, but support does nothing about it. When my account got banned, no one helped me, luckily I got reffered to #bestman_techs on Instagram, he helped me unban my account
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TopGthinking
(@TopGthinking) reported
Gamer Ghostwriter 👻 Ubisoft has solved a common issue for gamer developers everywhere: Dialogue. The game company has created an AI program that can auto generate dialogue for non-playable characters.
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Moirim!
(@MoirimFolf) reported
At this point, Behavior needs to do what Ubisoft did with Siege. One big health patch to fix what's already broken with the game before they try to release any new content, especially if said new content is poorly received and brings more issues to the table.
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Gavin Dickerson
(@Hadesr66) reported
@Curbstomp171 @TMllIll @xMBGx Ubisoft is a cheap publisher.. Ubis issue is that it comes with a staggering of 20,000 employees that would need trimming
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👋G.S👋
(@solano_gertrude) reported
AC: Mirage is having some major server issues that are preventing players from accessing the game. Ubisoft is currently working to fix the issue as soon as possible.
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Aaron Stevens
(@AaronSt15923431) reported
@UbisoftSupport @barack_franco There is still a error code on unity is the co-op shutdown now or something I can’t log on to uplay o Estore also
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Jesse O'Brien
(@jesseobrien_) reported
@Ubisoft I've had a case open for five days now to get two accounts merged. I've had many, many messages back and forth and the service is absolutely garbage. Why? Why are things this bad? This should be an hour or less worth of work.
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WarhammerDave
(@dave_warhammer) reported
@shinobi602 Sony going to have to earmark alot more for acquasitions Betting Playstation acquires ubisoft since they have a stable of gaas games, fps games, big franchises for exclusives, their own cloud tech, support studios, successful subscription service and pc port savvy
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finn.the.end
(@Finn_the_end) reported
my one and only tweet will be that @Ubisoft and @UbisoftSupport has no customer service. and i don’t mean that they have bad customer service they just don’t care that your stuff is messed up #fuckubisoft
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muffins
(@muffinsAKA) reported
the discussions around the problem of AI from even the smartest people somehow always stops short of the real problem: Capitalism. It's not a problem that Ubisoft wants to replacing writers with AI. It's a problem that if writing jobs start disappearing that people can't live.
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Kyle Callaby
(@kycalla) reported
@Ubisoft when do you plan on fixing the uplay login for trials fusion PC? Its down for everyone. Windows and Steam Deck. Bought the game in the steam sale and can't even play it 😔
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