Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marlton, NJ 4
Paris, Île-de-France 3
Perth, WA 3
Frankfurt am Main, Hessen 2
Homécourt, ACAL 2
Alcantarilla, Región de Murcia 2
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre-Val de Loire 1
Villefontaine, Auvergne-Rhône-Alpes 1
Cesena, Emilia-Romagna 1
Nantes, Pays de la Loire 1
Angers, Pays de la Loire 1
Troyes, ACAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Gregor80452117 Gregor (@Gregor80452117) reported

    @Ubisoft Why does I get who I want to join a friend the error code 2-0000c004

  • r3gulations Regs (@r3gulations) reported

    This reminds me of the time that Ubisoft permanetly shut down the PC servers for R6 Vegas 1 + 2 after they broke them and couldn't (or wouldn't) figure out how to fix them. Bastards. These companies just aren't very good to their communities.

  • joel_vickery94 Joel (@joel_vickery94) reported

    @reecey_g1 @MetalcoreMoose @Rainbow6Game My argument stands even more that they fix the issues right from the get go for even being a 1 year or two year game. Ubisoft have had 6-7 years to fix the connectivity issues and it still is a huge problem.

  • Bambon6181 Bambon618 (@Bambon6181) reported

    Yo @Rainbow6Game @UbisoftSupport @Ubisoft i cant get into a squad with friends we have done everything on our end and have no problems with other games rn im on xbox fix your game

  • LeonChadwick12 Leon Chadwick (@LeonChadwick12) reported

    @Ubisoft it isn’t let anyone join my game or me join there’s on Xbox, please fix this problem!

  • exrahs_ ☾ exrahs ✧ (@exrahs_) reported

    @Pooch13_ @riotgames i can understand that but once they fix those issues, what do they do as far as new content is concerned? all i’m saying is that riot would be inexperienced in that department. but if we could have ubisoft with riot’s anti cheat department or whatever, that would be amazing

  • MrDeeJayy1 David (@MrDeeJayy1) reported

    @AciDPinkie @Rainbow6Game That's something microsoft and Sony have to fix not ubisoft. They can't do anything.

  • Joe13063147 Joe_kania_15 (@Joe13063147) reported from Buffalo, New York

    @Ubisoft Can you fix Matchmaking for Rainbow Six Siege please...*Xbox Servers* @Rainbow6Game @Xbox

  • FucklngD FUCKlNG DEMENT (@FucklngD) reported

    @Ubisoft Hey idiots everyone have error in game , we cant ******* squad up on console ******* ********

  • TheFall05724520 TheFallenKing (@TheFall05724520) reported

    @Ubisoft @Rainbow6Game @UbisoftSupport Thank you guys so much for working so hard to fix all the problems everyone is giving you hate but everything isn’t your guys fault so thanks for everything you are doing to fix the problems thankyou

  • Janes_GG Jordan Janes (@Janes_GG) reported

    Quick question, not sure who would be able to answer this but if Ubisoft isn’t able to provide their service (Siege). Could that possibly have some contractual issues, especially with some of the bigger organisations and those in NA playing on LAN? @Pengu @SternabR6 @FreshCasts

  • Hiroki_Etsuko Hiroki Etsuko 🏳️‍🌈💙 (@Hiroki_Etsuko) reported

    @Ubisoft Fix abusive culture in your company.

  • honkhead Dean Valentine (@honkhead) reported

    @Rainbow6Game This is ubisoft at it's finest. Fix 1 problem and another one appears. Honestly such a mess.

  • Babystoner17 Babystoner (@Babystoner17) reported

    @Ubisoft y'all need to fix your **** 🤌

  • welton_ethan Ethan Welton (@welton_ethan) reported

    @UbisoftSupport Hey ubisoft I have been looking for this page my entire life when are you gonna fix the problem??

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