Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1
Wernigerode, Saxony-Anhalt 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Saint-Malo, Bretagne 1
Gouvieux, Hauts-de-France 1
Laon, Hauts-de-France 1
Ellensburg, WA 1
Rosharon, TX 1
Parker, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ProfaneAnnalist Aldia (Dee) (@ProfaneAnnalist) reported

    @sanguineblood No like the ending section doesnt trigger and the game breaks down Many people have had the issue and Ubisoft will not address it

  • _gscott_ Garrett Scott (@_gscott_) reported

    @CerettiNicholas @MattWallace888 Use the Ubisoft browser in MetaMask instead, was having his problem last night

  • Jagervon727 Brayden Adkins (@Jagervon727) reported

    @UbisoftSupport Currently trying to log into Uplay, getting the message "A Ubisoft service is currently unavailable. Please try again later." Just trying to play some games before work

  • Donaviik Ethan -Donaviik- Gibson (@Donaviik) reported

    @Rainbow6Game Hey I recently purchased 50$ worth of credits from the ubisoft store and when I went to validate and pay, the ubisoft store game me a 404 error but my payment went thru. But no credits on my account or a confirmation email that I payed and receive. Where do I go to get my creds?

  • vegaorc vegaorc (@vegaorc) reported

    playing through splinter cell double agent for the first time. why doesn't this game have subtitles? I can barely hear the characters sometimes. I remember this also being a problem on the first assassins creed. Wtf was ubisoft thinking back then?...

  • DuN0rd Nord (@DuN0rd) reported

    hey @UbisoftSupport I've been having a problem connecting my Playstation Network (PSN) account to Ubisoft Club every time I try to connect it, the same text appears saying that operation failed and that I should try again later

  • callumfullstopg Callum (@callumfullstopg) reported

    @UbisoftSupport @Ubisoft @UbisoftSupport are you patching me rn fr. thats low. just fix my uno. i have a £4,000 pc that can run anything but ******* uno. Do you know how that feels?

  • janellers2 janellers (@janellers2) reported

    Gaming then: start a game. Gaming now: - Update Uplay -Login Error - You have to update the game - Play offline - Ubisoft: No - Update the Game (8GB) - Play for 5 minutes

  • CyberP3nguin Dara Hartnett (@CyberP3nguin) reported

    @albrecht1968 @Ubisoft Mate I just think live service games are kinda **** I have no idea what your on about.

  • rwaalborrebaek Robin Waal Borrebaek (@rwaalborrebaek) reported

    @Ubisoft I saw mulitiplayer. I was cheering I saw online service and seasons. Now I want to chop my head off. Online is good if you can have a world with just your friends, but there is no was to be stealthy with everything being online

  • Kaweebo Kaweebo (@Kaweebo) reported

    @jasonschreier I don't mind this on principle, but to bundle every game in with an all-encompassing Ubisoft server farm that could be deactivated at any time (and you know they're gonna make us sign a contract saying we agree to not own our games) is asking for problems.

  • Pochoclowo Diego:) (@Pochoclowo) reported

    @VarsityGamingTV I'm from console and it's frustrating to go against MnK players . It's kinda easy to detect. The problem is that Ubisoft can't identify the cheaters on console because they use some external stuff to bypass it and reporting people doesn't seem to do much on console. Feels bad:(

  • OutSlickd OutSlickd (@OutSlickd) reported

    @Ubisoft @Rainbow6Game How is the cursor glitch not fixed yet? It's been reoccurring for years and now is the worst it's ever been. Around 40% of my games right now I have to alt F4 and restart the game.

  • Zachary74253163 binksy Malone (@Zachary74253163) reported

    @falcothetwitty @its_menieb @Ubisoft 1: origins was NOT an rpg it told a linear story with an established character and no choices so thats dumb and 2: Do you remember half of what happened in odyssey? Answer me honestly now Can you remember every mission you played? thats just one of the many issues gods creed has

  • Skillac_ Tom 'Skillac 🕊 (@Skillac_) reported

    Ubisoft don't nerf zofia. Remove her 2.0x scope. Problem solved. 👍🏻

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