Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dieppe, Normandy | 2 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Ciudad Jardín, MEX | 1 |
| Montréal, QC | 1 |
| Haguenau, ACAL | 1 |
| Val-d'Or, QC | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Les Abymes, Guadeloupe | 1 |
| Rio de Janeiro, RJ | 1 |
| Bompas, Occitanie | 1 |
| Lanús, BA | 1 |
| Montaigu, Pays de la Loire | 1 |
| Hortolândia, SP | 1 |
| Fairfield, CT | 1 |
| Milan, Lombardy | 1 |
| Teresina, PI | 1 |
| Mejorada del Campo, Madrid | 1 |
| Rennes, Brittany | 1 |
| Champigny-sur-Marne, Île-de-France | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Santa Cruz do Sul, RS | 1 |
| São Gonçalo, RJ | 1 |
| Isola Maggiore, Umbria | 1 |
| Lomé, Maritime | 1 |
| Aïn Kercha, Oum el Bouaghi | 1 |
| Tizayuca, HID | 1 |
| Paris, Île-de-France | 5 |
| São Paulo, SP | 1 |
| Curitiba, PR | 1 |
| Pontivy, Brittany | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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NCGhostOfLOWERD (@of_nc72696) reported@IdleSloth84_ So when they just put PC are they including Battlenet(I know same company), Steam, Epic, EA, Ubisoft, and GOG Galaxy? Cloud kinda screams GeForce Now, Luna, and Netflix. I'm just sayin...if it ain't broke don't fix it. In a way though that's assuming the consumer has a device and thinks THIS IS AN XBOX...
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StoneRose (@StoneRose95) reported@UbisoftSupport @Ubisoft fix the bug in Wildlands my headgear keeps getting removed from my characters and teammates.
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BluePhoenix (@benoski73) reported@NotOrionLMAO Totally agreed. 2000's era Ubisoft would've been okay for me. Not the company that puts live service slop out today.
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YourFavouritePixel (@YFPixel) reported@EdwardSwardt @TheRealZephryss the problem here is that Ubisoft finished the Juno Arc in the UPRISING Comics, which is WHY the franchise declined They have no outliner
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AntiMetaDoom (@AntiMetaDoom) reportedI ain’t gone lie, I think it’s super corny for Ubisoft to push Destiny Content creators for the Broken Rain Incursion. Lots of Division agents should have gotten that spotlight. Why should they loose opportunities just because Destiny 2 died. Would have been cool if they atleast let them play on the same squad to get some eyes on them. But wherever, I’m just a guy with a YouTube channel with 600 subscribers.
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🦾MarcTheCyborg 🦿 (@CyborgMarc) reported@toa_nippon My issue with the gameplay here isn’t that you’re given i-frames during the slow motion shots, it’s that during the battle, an enemy will start to attack you from behind or the side and immediately disengage if you start attacking one of his friends. It’s 1v1 duels, meant to look like a battle, because Ubisoft didn’t take the time to develop crowd control mechanics, but also didn’t want the player to feel pressured to think about their strategy/positioning. It’s lazy design, carried by visual flair. Yakuza has similar visual flair; and heat actions are similar to the slow motion moves in AC: V at a basic level, but every game gives you moves or entire styles which are geared around fighting multiple enemies at once. The only Yakuza games where the enemies stand around doing nothing while you fight their friends are the turn-based RPG entries (for obvious reasons)
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Bitswift.Tech |🇨🇦 🦉 (@bitswift_tech) reportedLooks like a couple of big service providers are offline / down at the moment. Namecheap, Claude, UbiSoft, to name a few.
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Fury (@FilthandFury411) reported@Jorraptor @TheRealZephryss Bro we are not gate keeping. We like the old AC game and not the new ones. If the new ones don't sell due to old fans not buying them that not my problem. If Ubisoft want to change what work fine. Im not buy it.
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appealtoheaven (@NHstopguy) reported@OfficialNyps the pixel peek problem would be solved almost entirely if Ubisoft had the ***** to make bullets come out of the barrel instead of the optic
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Pe-Koe Arts (@PeKoe_Arts) reported@Ubisoft Please fix Ghost Recon Wildlands (pc) infinite loading screen
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qhnur (@q7hnr) reported@Ubisoft @Rainbow6Game fix ur game how are people getting -18k +5k so many false bans wtf is going on?
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GwynnieThePoo (@GwynnieTheP00) reportedUbisoft+ is the absolute worst. Gets weird logins (hacked) regularly even after having 2 factor login and will tell you your password is wrong when it’s not. Forcing players to have that trash is egregious. Deleting account (2nd time I’ve deleted in last 5 yesrs). Never again.
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thed.vawaifu (@KevinGame2013) reported@SamSpade2501 @SuperSisi And soon koei techmo will end up as Ubisoft and continue making bad decisions and release flop after flop but at least they don't release in a buggy broken and unfinished state like ubisoft and EA
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Whiitake 🇺🇸⛈️ (@Whiitake) reported@Vex_D1 @Ubisoft Right. This issue has been known for many years and Ubisoft always told everyone to go pound sand. Then they said they would look into it, then they cancelled support of Wildlands and left it unresolved around 2022. Now in 2026 they say they will fix it...
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oscar martinez (@ockmartinez) reported@UbisoftSupport Thanks for the free attachments, i been enjoying the game since the update , me personally have no issues on my end i read a lot of comments of others not being able to load in to game hope they receive a fix soon , im on the ubisoft app not ****** steam thats what im guessing
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