Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marlton, NJ | 4 |
| Paris, Île-de-France | 3 |
| Perth, WA | 3 |
| Homécourt, ACAL | 2 |
| Alcantarilla, Región de Murcia | 2 |
| Uzyn, Kyiv Oblast | 2 |
| Vizille, Auvergne-Rhône-Alpes | 1 |
| Cape Town, Western Cape | 1 |
| Saultain, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Johannesburg, Gauteng | 1 |
| Milton Keynes, England | 1 |
| Beauvais, Hauts-de-France | 1 |
| Hackney, England | 1 |
| The Beaches, ON | 1 |
| Frankfurt am Main, Hessen | 1 |
| Helsinki, Uusimaa | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Katzweiler, Rheinland-Pfalz | 1 |
| Freyming-Merlebach, ACAL | 1 |
| Prescott, AZ | 1 |
| Rio de Janeiro, RJ | 1 |
| Northampton, England | 1 |
| Dreux, Centre-Val de Loire | 1 |
| Villefontaine, Auvergne-Rhône-Alpes | 1 |
| Cesena, Emilia-Romagna | 1 |
| Nantes, Pays de la Loire | 1 |
| Angers, Pays de la Loire | 1 |
| Troyes, ACAL | 1 |
| Brest, Bretagne | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Eivor Varinsdottir VP
(@EivorVP) reported
@DibbesGaming @Ubisoft Why do AC gamers not get how real life worked? In historic England do you think Vikings just came and went freely without issue, like any Saxon soldier would just know “oop, this is one of the good ones, let them pass” I’m just baffled you’d think they would.
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Johnny🇵🇹🇫🇷
(@Portuguesho) reported
@Kobayashi_Dess @RaymanTogether I don't think, bc they got shutdown bc of the global issue of ubisoft. but yes maybe..
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LoudToon99 #NewDeal4Animation
(@LoudToon99) reported
@AidenRS139 But fix Ubisoft first. We don't want Rayman's homecoming to be in a problematic workplace.
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Trevor Daniels
(@oWunWun) reported
@Rainbow6Game @UbisoftSupport @Ubisoft I’m sick and tired of your trash *** game audio glitching on me and then having to restart just to come back to an abandoned penalty Bc you guys don’t know how to fix a ******* game. Get your **** together
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Karabanera
(@TheKarabanera) reported
@ArikGenerick @DyedVEVO @StellaNoxEclair Eh, I pretty mcuh stopped playing Ubisoft games after AC4. I did play Unity, which I got for free, and that game is a mess as well. I'm not a gamedev, I will **** on anyone, but I agree, that most Japanese games have serious UI issues, at least on PC
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Paul Russell
(@rus5588) reported
@Chris57615648 @UbisoftSupport Ubisoft please :( wait time unknown and no players found after 2-4 mins of searching. last wednesday before all ubisoft services went down, the game was alive and popping. back to back games no connection issues please help us ubisoft!!
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24 Sep 1989
(@Raiders_24Sep89) reported
@theSportress @Ubisoft Lol a common problem in this household. Get on board rainbow 6 extraction if you haven't already. No real storyline to miss and short bursts of gameplay!
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Tobias Rieper
(@_VReis) reported
@RatchetBlaster My biggest problem with ubisoft is that every game feels the same, they're all very generic and playing them without any UI doesn't mean much, just that you're gonna walk around in a empty world in which all you can discover is generic loot, there's no sense of wonder whatsoever.
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liam ellis
(@liamell11043531) reported
@UbisoftSupport I need someone at ubisoft to check my dms I have a open case going to fix something on my account and would like an update
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Ujan Ujon
(@UjanUjon) reported
@arhanisin @AlphaOmegaSin Is the 6° of the saga. And its is not my problem that ubisoft dont have good ideas.
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Izhar-Ul-Haq
(@Im_CanXer) reported
@BasiliskTg @Ubisoft You're also havin the sound glitch?
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Dillan Sparks
(@OneH1tterWonder) reported
Using @UbisoftConnect is so awful. Buying a game on steam then not being able to play it because of their own service is dumb. First and last Ubisoft purchase
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jason
(@ZenPfutzen) reported
@jonisman12 @NewbornOnyx @Ubisoft Obviously all companies want money and a profit, but it’s a problem when they’re prioritizing money over the production of the game
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Bedford Enterprises
(@mrjb260191) reported
@Ubisoft My only problem with AC games are the modern day stuff I used to not mind desmond so much but everything after 3 I couldn’t care about they should just stick with the past all the time
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Lilly 🏳️⚧️
(@DabaronDaVinci) reported
@WCGamingTweets No I like Ubisoft games. You get used to random *** bugs and broken things
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