Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Bielefeld, NRW 1
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • clarybloum ᴀsᴜɴᴀ⁷☆ (@clarybloum) reported

    @sweetnessthecat @UbisoftSupport I have the same error, I am very angry with Ubisoft 😿

  • alucardsfate Alucardsfate (@alucardsfate) reported

    @jingomaheel @Kaihedgie1 @TheAlexValle They are larger sure but a lot of that is just filler content in some cases. Busy work. (See: Ubisoft) I have no problem with making more money, but not when they take out things beforehand specifically for that purpose. Things that would have been there on release before.

  • soyeahthisguy travis 🌵 (@soyeahthisguy) reported

    @Ubisoft @UbisoftConnect Can y’all fix the simple game known as Uno??? It’s literally been unplayable for like 4 years now??????? How do y’all mess up such a simple *** game like Uno??????

  • ThisUs13 ThisUs (@ThisUs13) reported

    @Ubisoft @UbisoftConnect fix rainbow im tired of getting ******* blue screen out of rank matches🤦🏽

  • MariannyRibei14 Marianny Ribeiro (@MariannyRibei14) reported

    @UbisoftSupport @Pedroelias1718 Help me ubisoft Me no enter to game Just dance 2023 edition Problems to game Me tô playing songs to game Just dance 2023 help me ubisoft Solve this soon,I want tô play the New songs!!!! Hhy Just no controller and the only one I have! Solve It boy tomorrow please,I want tô play

  • MariannyRibei14 Marianny Ribeiro (@MariannyRibei14) reported

    @UbisoftSupport @Pedroelias1718 Ubisoft help me Problema to game Just dance 2023 no enter The phone no enter no game Our investigativo plis problems end team,fell free tô play from me

  • JonathasSSouza Jonathas Souza (@JonathasSSouza) reported

    @InnkeepShadow @jdel_9 @Steam don't get it on steam tho. People are reporting issues like crashes and even no gamepad support. Get it straight from Ubisoft Connect. I know it sucks but I've got the game from there a while back and it works just fine, gamepad included.

  • thepapi_rico N’amor Hoes (@thepapi_rico) reported

    att cell towers must be made by Ubisoft son my service STINKS

  • joe17477622 joe (@joe17477622) reported

    @Ubisoft I have an issue playing Watch Dogs 2. It's where I have to lead Marcus into the DedSec Space. Can I have some help on that?

  • vkr1203991 Vincent Rangel (@vkr1203991) reported

    @Ubisoft I’m having trouble linking my Xbox account to my pc account it keeps telling me it’s already linked to another account but I have unlinked it.

  • penguinViiR penguin 7™ (@penguinViiR) reported

    @Marionete2004 @RaymondTracing The problem with gp is that there's a lot of filler like mediocre Ubisoft games sometimes but overall it's worth the money

  • _Twentys1x 26 (@_Twentys1x) reported

    @Ubisoft can u pls fix my teammates in ranked in seige they need a buff they die every time

  • NaplesPT Dr. Sean M. Wells (@NaplesPT) reported

    @UbisoftSupport getting "Ubisoft service are temporarily unavailable" whenever I click on Ubisoft connect or in the menu. I am on Xbox x.

  • rinlaun Rae ♛ (@rinlaun) reported

    @UbisoftSupport 8-0x00003700 R6 error when trying to group up- im on PS4, they’re on PS5. Inviting through PlayStation doesn’t work and neither does inviting through Ubisoft Connect. We have both downloaded and re installed the games, including the PS5 trying the PS4 version.

  • uchtoszymon Derbysieger🖤💛| Szymon Uchto (@uchtoszymon) reported

    Hi @assassinscreed could you resolve a problem with a hood in Ezio kit you gave us today? There is a problem that when I have Ezio kit and other coat there is no swords and bow on sight. And when I have this kit without coat. There is everything but not hood. #acday @Ubisoft

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