Ubisoft Connect Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Exhumed (@3xhumed) reported 2 minutes ago

  @happy__mathias @GhostRecon I was just on the Steam forum, and sure enough, there were countless comments about it again. The cpu (e-cores) issue hasn't been fixed. Unbelievable. @Ubisoft

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  GRAKO 𝕏🇹🇿 (@graysonapril03) reported 3 minutes ago

  @Ubisoft I bought wildland and it wont launch it just stuck on infinite loading screen @Ubisoft please fix it

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  Abhishek Kumar (@KuamrAbhishekJH) reported 3 minutes ago

  @UbisoftSupport I am facing problem regarding Ubisoft connect service unavailable every two to three days and some time long interval which forces me to change my password. Kindly help me by assisting me on it to trouble shoot this problem.

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  JerBer (@JerBer11B) reported 6 minutes ago

  @GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.

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  Josh Hammond (@Josh_Hammond96) reported 8 minutes ago

  @deeple101 @Ubisoft @assassinscreed Yes but usually wasn't an issue for me for something like this

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  Max "MVKiing" Völkl (@MVKiingR6) reported 15 minutes ago

  I want to talk about the new ranked system. How is it possible that I win one match and then immediately lose the next, I’m hardstuck in Platinum on my alt account, and it shouldn't be like this. Please fix this new ranked system. @Rainbow6Game @Ubisoft

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  Deeple101 (@deeple101) reported 15 minutes ago

  @Josh_Hammond96 @Ubisoft @assassinscreed I was more talking about the fact that the company is in some dire straits regarding finances. It could be neglect or simple code error. Could be the guy that does that stuff is on vacation and forgot to hit “run”.

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  HOOPS EMPIRE (@HoopsEmpire_) reported 16 minutes ago

  @176bpm That is where I disagree. Rockstar, through the release of the games they have given us to date, has built this hype naturally. They have the respect of the gaming community, enough so that they have virtually already broken even off preorders alone (according to reports) for a game they haven’t even shown gameplay of. It is that anticipated. Please let a studio like EA or Ubisoft try to do what rockstar is doing…ofc it won’t work. They would fail miserably, people would lose interest. People won’t lose interest in this. I also disagree that what they are doing is new or scummy. Having “ultimate editions” to incentivize preorders is something that has existed for a long time in gaming. And also a “trailer that you can only watch on Netflix behind a paywall” is a bit disingenuous…Netflix has 6 HOURS of exclusivity, not 6 days or 6 weeks. You could take a nap and just wait for it to come out on YouTube. It is also marketing! It’s not the game, it’s literally marketing for the game that they developed a partnership with the biggest streaming platform in the world to have a trailer for the game be on that service for 6 hours until it’s 100% free to watch. It’s just grasping at straws. Nothing they are doing is objectively wrong or scummy.

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  Raven Darkholme (@MystiqueX20) reported 23 minutes ago

  @Ubisoft Hey Ubisoft, please wake up and realize that Brawlhalla is the equivalent of Fortnite to Epic or Minecraft to Microsoft. Fix that damn game now and enable permanent cross-progression.

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  crusader (@crusader0884) reported 23 minutes ago

  @UbisoftSupport @Ubisoft @Ubisoft_UK I cannot access my account or open a ticket due to browser errors, please DM me to assist.

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  Doujii (@LordDoujinshi) reported 26 minutes ago

  @KratosTwin Im on the "**** sony wave" but like...i hate ubisoft and still deal with their sign-ins. Tokon runs well on my end too so im not hating the game, however i do hope they fix performance for my fellow PC players bc they're missing out

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  matteo iaccarino (@matteoiaccarino) reported 26 minutes ago

  Hi @UbisoftSupport, I’m unable to contact support because I can’t sign in to my Ubisoft account. The reason I can’t sign in is that I no longer have access to my 2FA authentication app, and I don’t have my recovery codes either.

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  KillerSneak (@killer_sneak) reported 30 minutes ago

  @GhostRecon Can’t claim it from my iPad so this is not a “claim” your game. This is false marketing. I can login to my account fine, I can’t claim the game as I need to download Ubisoft connect for what ever 1990’s reason.

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  Kj Superstar(OKARUN) Vacation Mode on (@kjcole0811) reported 30 minutes ago

  @StWDavis That’s a GAAS title. Things like this and Concord rely heavily on the servers. However, Ubisoft did get into some legal trouble with one of their online games so they were required to make an offline mode but then again it’s Concord and I don’t think Sony cares about it.

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  Oliver Darko (@oliver_drk) reported 31 minutes ago

  Eric Baptizat went to EA. Despite of all the problems Ubisoft faces, it's probably still a safer environment than post-acquisition Electronic Arts.