Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
| Les Epesses, Pays de la Loire | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Peseux, Bourgogne-Franche-Comté | 1 |
| Paris, Île-de-France | 10 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ThaSwampDonkey (@ThaSwampDonkey) reported@TheGameVerse I’m actually okay with this. Hopefully it addresses the damn issue for newer PC’s where we get stuck in the infinite load screen. Yes, we can mess with virtual cores and such but IMO, Ubisoft could have fixed that issue. Anyway, looking forward to Wildlands Definitive Edition
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Robert Foster (@techwhipped) reported@NBCNews Blu-ray, vinyl, and books have one major advantage over many modern digital games: they do not rely on microtransactions. Physical media gives consumers something they can own, preserve, and enjoy for decades, while many digital games today are built around ongoing monetization systems. We all remember playing older games like Madden 64. Not once did we get spammed with requests to purchase a battle pass, skins, premium currency, or other microtransactions. You bought the game, you owned the game, and you could keep playing it years later. Notice how many of those older games still exist and are playable today. With companies like Sony moving away from physical game releases, it creates more opportunities for publishers and studios to push digital-only models that rely heavily on microtransactions, live-service features, and recurring spending. This also gives companies more incentive to maximize revenue from a game before eventually shutting down its servers, leaving players unable to access parts of the experience they paid for. This is why I hope initiatives like **Stop Killing Games** become law. Publishers such as Sony, Ubisoft, and others should not be able to continue taking people's money and then claim they have no responsibility when they decide to shut down a game. If a company ends support for a game and makes it unplayable, players who purchased the physical or digital version should be entitled to a full refund. Consumers deserve better protection. When we buy a game, we should have confidence that we are purchasing something we can continue to enjoy, not just renting temporary access to a service that can disappear whenever a company decides it is no longer profitable.
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ODESHO (@odeshomusic) reportedHey thanks for creating a broken AC remake @Ubisoft I hate u so bad for making a shittier version of black flag
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CamCam (@Cam_Cam1597) reported@Cheyenesku @AngryJoeShow Problem is more so that Ubisoft has always struggled to make meaningful or interesting side content, even more so in the far cry games. I’m not opposed to it in concept but I do think you shouldn’t be punished for exploring either, that’s usually the best part of far cry
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Navaky (@NavakyW) reported@AkiraSoftFemboy The good news is for just £7.99 you can buy the assassins creed blackflag "resurface dlc" to fix this issue (ubisoft is in no way shape or form liable if purchase of dlc fixes issue) have a good day
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Rexy | OR3 era (@GeneratorRexy) reported@xj0nathan @ACExperienceYT It would be awesome if they retool the stupid glitch man story into something with Desmond in the gray, but Ubisoft has no *****.
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Cameron Parker (@cinemaandgaming) reported@SynthPotato When I did this I got the morale really low and there weren’t any more enemies to fight. Idk if it was a glitch or what but I did kill everyone, went back to my ship and when I went to attack it they all spawned back on. Ubisoft needs to iron out some damn kinks with this “remake
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ScreamingNoots (@FunRageDie) reported@robtanner84 Your a serious retard , wanna bring up the crew *******? The whole reason stop killing game started? Also all their games us live service to sneak in mircotransations and most force you to connect to uplay or ubisoft connect if your on pc
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Wheat Pasta (@pasta_wheat) reported@wbadry @Ubisoft @IOInteractive You can't really go by these anymore. Gaming is so massive now that even if a game has rough issues for every one person that pushes back against it there are 10 people that will buy whatever they are given. Plus lately games/studios that win awards end up getting shut down.
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Weakest Marduk Enjoyer (@anticommie123) reportedSo close to having Ubisoft crash and burn
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Game Net Corp (@GameNetCorp) reported🚨 Ubisoft Connect Outage Prevents Players from Launching Assassin's Creed Black Flag Resynced A Ubisoft Connect outage is reportedly preventing hundreds of players from launching Assassin's Creed Black Flag Resynced-despite it being a single-player game. According to player reports, the issue stems from Ubisoft Connect being unavailable, leaving many unable to access the game. The situation has sparked criticism from the community, as Black Flag Resynced requires authentication through Ubisoft's servers even for single-player gameplay. This means that if Ubisoft Connect goes down, players can temporarily lose access to a game that doesn't require online multiplayer. It's another reminder of the ongoing debate surrounding always-online DRM and game ownership. Have you been affected by this issue? Let us know in the comments. 👇 @GameNetCorp
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Kaylykitten (@kaylykitten143) reported@Ubisoft Fix checkers. Making us capture when there are other moves to do is NOT HOW YOU PLAY CHECKERS ESPECIALLY BC THE OPPONENT DOESNT HAVE THE SAME LIMITATIONS.
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(C) Hezekiah Moscow. (@Oogway__) reported@Dimah_bA The Problem Is People Hate Ubisoft So Much That This Same Slicing Of Fruits Becomes A Serious Problem Once A Ubisoft Game Doesn't Have It. I've Even Seen A Comparison Like This Before. It's The Blind Hate That & Agenda That Tweet Is Pointing Out (Hopefully) & Not Melons.
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Jake (@mtnchips383) reported@Ubisoft @UbisoftSupport FIX YOUR ******* SERVERS! There's no reason I shouldn't be able to play my $60 SINGLE PLAYER game that I bought on STEAM because your ****** Ubisoft Connect software doesn't ******* work!!!
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Christian (@FIRChristian) reported@UbisoftSupport Fix: Don't use a VPN. I guess it interfered with the 'connection' to the Ubisoft servers and would kick me offline, therefore "crashing" the game.