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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 9
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • HungrySmash
    TheTexasDragonScale2001 (🧡Sonia simp🍑) (@HungrySmash) reported

    @joemama1285 @ShitpostRock By the standards of this Ubisoft, problem But to peak Ubisoft, this would look like rookie numbers

  • Fran_del_Valle
    Fran (@Fran_del_Valle) reported

    @TheCassiniGames PLEASE @Ubisoft dont fix it.

  • leerobi08433142
    lee robinson (@leerobi08433142) reported

    @Daniggerma66525 @mrpyo1 And it was still a bullshit excuse, ubisoft created stupid lore just to justify it because they wanted AC to be a fantasy RPG. then again, valhalas' excuse was even worse a glitch in the animus, causing 2 conflicting memories because of the whole reincarnation crap.

  • 2012_nugget_201
    Narco (@2012_nugget_201) reported

    @TimoTweetss Ubisoft is so bad at writing, how is it possible that almost every new addition is rife with writing issues

  • john_ZX6R
    John ⚒ (@john_ZX6R) reported

    @Ubisoft PlayStation 4 says updates are complete, but it’s still not working? Mike-01 wtf

  • MartinZemek1
    Martin Zemek (@MartinZemek1) reported

    @iamrobtv I remember the AC devs saying how impressed they were with The Witcher 3, so they wanted to do something similar with Origins. The problem is Ubisoft took the usual greedy route: RPG mechanics designed more to sell XP boosters than to make quests as engaging as The Witcher's.

  • keworrk
    keworrk (@keworrk) reported

    @MallowTheQueen True but ubisoft always prefer to give up fast on something with potential to go back doing remakes after remakes. XDefiant was the fps game we all wanted, jus needed some time to fix everything. If only we could do something to have XDefiant back

  • TurkiTalents
    AbuGhamdi (@TurkiTalents) reported

    @assassinscreed Please fix your faulty launcher, Ubisoft Connect.

  • JayRatcliffe3
    Jay Ratcliffe (@JayRatcliffe3) reported

    @Ubisoft please help as I know I’m not the only one with this issue. The Naval Contract on Grand Cayman has been soft-locked and is completely unable to be completed. This was only realised after completing the whole game. Tell me there is a fix coming soon 😭😭

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the crashes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • DamienMagician
    Damien O'Brien (@DamienMagician) reported

    I don’t know if any other gamers have this issue. Every time I try to play a game that’s on Ubisoft connect it makes me reset my password each time then locks me out saying I’ve tried to log in to many times 🤬🤬🤬

  • Shaded_Ronin
    ⧼⊰浪⊱⧽𝙉𝙞𝙜𝙝𝙩𝙨𝙝𝙖𝙙𝙚𝙍𝙤𝙣𝙞𝙣⧼⊰浪⊱⧽ (@Shaded_Ronin) reported

    @kittischmitti Hot take, the choices in Odyssey robbed Kassandra of having her own actual character at times, and thus when Ubisoft forced a choice the player didn't make it, it only made the disconnect worse. If I wasn't suppose to be a ******* ******* around Greece why give me the option Ubi?

  • Uhohhhsis
    David (@Uhohhhsis) reported

    @assassinscreed If you don’t fix the Ubisoft connect pc issue when you try to parkour in major cities I will never play a Ubi game again. Most highest voted issue in forums and NOTHING. It was perfect and then you ruined it.

  • elgallo_87
    AC (@elgallo_87) reported

    @Ubisoft It finally happen. The problem is I wanted this like 7 years ago.

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