Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 2
Clark Bayshore, MI 2
West Pasco, WA 1
Palo Hincado Barrio, Barranquitas 1
Le Muy, Provence-Alpes-Côte d'Azur 1
Nantes, Pays de la Loire 1
Lawrence, MA 1
Rennes, Bretagne 1
Saint-Denis-en-Bugey, Auvergne-Rhône-Alpes 1
Romainville, Île-de-France 1
Cormeilles-en-Parisis, Île-de-France 1
Monterrey, NLE 1
Adelaide, SA 1
Schwedt (Oder), Brandenburg 1
Canberra, ACT 1
Leverkusen, NRW 1
Béziers, Occitanie 1
Ibbenbüren, NRW 1
Seclin, Hauts-de-France 1
Békéscsaba, Bekes County 1
Tacoma, WA 1
Homestead, FL 1
Lusciano, Campania 1
Wiesbaden, Hessen 1
Strelcha, Pazardzhik 1
San Leandro, CA 1
Kyosai, Gyeongsangnam-do 1
Brampton, ON 1
Göppingen, Baden-Württemberg Region 1
Newport News, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • icybercati CYBERCAT (@icybercati) reported

    @Ubisoft with #RainbowSixSiege is there any chance you can fix the skill based match making, I have a k/d of 1.3 and I get put up against players with 1.8 and higher.... what is this???

  • johnjlandry John landry (@johnjlandry) reported

    @FarCrygame I was told by Ubisoft that my issue was already on their radar, and to mark my ticket as complete.. or that after 4 days of inactivity, the ticket would automatically change status to complete... But again, this bug has not been rectified.

  • DARRENGrowtopi1 DARREN Growtopian (@DARRENGrowtopi1) reported

    @growtopiagame Ubisoft, please help, I can't play growtopia because of a connecting error, even though my network is good

  • ImmortalDummy The scariest thing in TF2 (@ImmortalDummy) reported

    @GrouchMan21 To be honest, I think crash dodged a bullet due to the **** that‘s being brought up about activision I think ubisoft’s under controversy as well …

  • Voided__Reality Voided_Reality (@Voided__Reality) reported

    @Ubisoft @UbisoftToronto Well I can confirm 99% of the true fans won't care if @MichaelIronside isn't Sam Fisher. Also, if anything about it has to do with online, games-as-service or microtransactions in general, don't bother.

  • PaulNeal123 Paul Neal (@PaulNeal123) reported

    @lrishScience @Rainbow6Game Those tracking websites are the overlays I mean, they're the same service just in a browser. That's on the overlay companies not Ubisoft and it happens after every update.

  • santar0s David Santos (@santar0s) reported

    @PMaka1991 Here's my controversial take.. Ubisoft should fix its culture of enabling abusers before they find ways to squeeze more eno ey out of people via NFTs.

  • sicnarf_john John Sicnarf (@sicnarf_john) reported

    @InternetFound @growtopiagame Same bro i can play codm can acces tiktok with no lag and youtube. This ubisoft developer sucks. I hope ubisoft never bought gt.

  • StumptownRetro StumptownRetro (@StumptownRetro) reported

    @IGN It’s still Ubisoft. And honestly I don’t want to support them with their company culture issues that people have forgotten about in the wake of Activision/Blizzards shitstorm.

  • MJ__Hernandez MJ Hernandez (@MJ__Hernandez) reported

    Ubisoft is a garbage company for trying to put NFTs into games But they are even more garbage because for over a year now UNO has been broken on Xbox and they are still selling it

  • FeoUltima Andrea • 𝐄𝐍𝐃𝐖𝐀𝐋𝐊𝐄𝐑 (@FeoUltima) reported

    Ubisoft announcing a Spliter Cell remake a year after they announced a Prince of Persia remake that has already been delayed three times. Maybe they should focus their efforts on changing their workplace ethics instead of desperate fan service announcement too early to share.

  • lrishScience Dr. Coq N ***** (@lrishScience) reported

    @PaulNeal123 @Rainbow6Game There are third party websites that track and display a variety of game stats much better than anything in-game or the official Ubisoft stat website. Most of their features have been broken since the new season started.

  • ChiefValhallaTV DyLlon Gundersen (@ChiefValhallaTV) reported

    @Ubisoft @Rainbow6Game Your new events challanges are broken. Played 3 games and won them and non of them have counted to the win 10 matches challange and the last one went into overtime racking me a total of 25 kills and non of those counted to the kill 15 players challange.

  • true__art Sparkle (@true__art) reported

    @assassinscreed Hey Ubisoft, great update both for Valhalla and Odyssey. I wanna share idea that'll improve your game. Main problem is that there are no enemies to fight in world, all castles are captured by the end of the game exept very few and nothing is left but raiding with crew.

  • WithoutEdmond Edmondo (@WithoutEdmond) reported

    @UbisoftSupport I know, but that's not the problem. It's when I launch a game from Ubisoft Connect, I need to fill my password for that game every time, and there's no Remember Me.

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