Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tignieu-Jameyzieu, Auvergne-Rhône-Alpes | 1 |
| Bhopal, MP | 1 |
| London, England | 1 |
| Paris, Île-de-France | 3 |
| Ibbenbüren, NRW | 1 |
| Oelde, NRW | 1 |
| Buxton, England | 1 |
| New Delhi, NCT | 3 |
| Sydney, NSW | 3 |
| Delhi, NCT | 1 |
| Mittweida, Saxony | 1 |
| Erstein, ACAL | 1 |
| Morrisville, NC | 1 |
| Berlin, Berlin | 1 |
| Montbéliard, Bourgogne-Franche-Comté | 1 |
| Clarkston, MI | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Palm Bay, FL | 1 |
| La Garenne-Colombes, Île-de-France | 1 |
| Vizille, Auvergne-Rhône-Alpes | 1 |
| Cape Town, Western Cape | 1 |
| Saultain, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Johannesburg, Gauteng | 1 |
| Milton Keynes, England | 1 |
| Beauvais, Hauts-de-France | 1 |
| Hackney, England | 1 |
| The Beaches, ON | 1 |
| Frankfurt am Main, Hesse | 1 |
| Helsinki, Uusimaa | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Knight (@BENJAMINxKNIGHT) reportedIt was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile
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Scarlett🔴 (@scrltt_phtgrph) reportedThink I will finish assassins brotherhood first before ff8. Ubisoft connect is so *** that it wont let me in when I use wifi. I had to keep switching to mobile data for login only and its kind of a hassle🗿
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ActingRiot (@ActingRiot05) reported@re4dyreg_TTV @LickyOnMyBlick @MightyKeef Some of my games I have on Steam would have issue with third party launchers like any EA App stuff it wouldn't boot up or the activation page would pop requiring to log in to verify and with Ubisoft and Rockstar they tend to have stroke
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MrBloodyAwful (@mrbloodyawful) reported@Ubisoft fix your bloody game for goodness sake man!
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Koga Jangles (@Koga_Jangles) reported@MugenLord You have more control on PC since it is an open platform. If something gets taken away on pc you get it back via other methods like The Crew 1 that Ubisoft took. There is also GOG which is DRM free. Ownership isn't as much of an issue on a open platform as it is on a closed one
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entwinedspace7 (@entwinedsp71971) reported@JV_e_jogos That's the problem you want an in game guide. Just play or go play EA or Ubisoft games that have markers everywhere and have zero puzzles that require critical thinking.
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Mr.matt (@Matteo076427230) reported@TheDivisionGame Ubisoft, after the latest update, the textures sometimes look like PS1 graphics. Hahaha, since many of us have this problem, is there a way to fix this? I play on PS5.
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🇮🇳IAMTHEKNIGHT (@Batknight47) reported@wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Kazaxy (@KazaxyII) reported@Bread_Frenchy_ Hi, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long. 15 seasons at champion across 4 years of playing time gone. I have offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still generic rejection replies. I was wondering if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ As I keep getting rejected for security reasons.
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Chris (@Chris_Somewhere) reported@AI_EmeraldApple The ugly female was only part of the problem. The game itself was poorly maded. There were bugs, poor level design, poor story writing, and the gameplay itself is not very good. Ubisoft has lost its way. Star Wars Outlaws never should have shipped in the state that it did.
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Ramon Powell (@crnbread) reported@TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.
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john (@j2001mj2001m) reported@darkdeath174 @JezCorden Problem is that was the idea to start with, that now just Amazon gaming offering cloud for there own games or Ubisoft doing the same thing for ubisoft plus cloud For there own games or gamed they own the cloud rights to and so on i.e. It was Amazon GeForce now it now just amazon gaming cloud network for here own games, nothing more
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qasual (@yungplxgue) reported@J7ck_R6 @kuba_oof tbf it most definitely is ubisoft. every other game its standard but siege is just horrible with performance issues
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