Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • R4shed2230 Rashed (@R4shed2230) reported

    So Yves(Ubisoft CEO) Is getting 200k for the workplace issues that He created? Bullshit. #HoldUbisoftAccountable

  • nyetalia koriel zeth appreciator 🏴‍☠️ (@nyetalia) reported

    like Bolivia getting treated as a joke for a Ubisoft game was basically a non-issue for anyone, you can rag on the French until you run out of slurs, you can call every Greek a half-Turk and tell Koreans that a specific rock formation belongs to 'the Ukraine' and nobody cares

  • Smashum_inc Isaiah (@Smashum_inc) reported

    @Rainbow6Game @Ubisoft you guys gotta fix this connection issue with your game on Xbox I swear I be getting disconnected and the game haven’t even started my connection be fine and I get abandoned penalties for trying to reconnect #fixthisgame

  • Sydd171 Sydd17 (@Sydd171) reported

    @UbisoftSupport Is there an error with ubisoft login? i can't login or change my password

  • DestinLegarie Destin (@DestinLegarie) reported

    @Gamers4LMedia @vicious696 I'm just going to copy past my "Can we please just get a new Splinter Cell?" on every single Ubisoft Splinter Cell announcement that's not a new game until they fix this error.

  • QuasarM825 Quasar (@QuasarM825) reported

    @EmpyreanHeaven @scully1888 That’s more like Ubisoft from what I’ve seen. They claim and strike the stream just if you’re streaming it at all. Nintendo 99% of the time uses their own music instead of licensed music so it’s often not a problem to my knowledge

  • DBurridge010 Ghostshenanigans (@DBurridge010) reported

    @PauseUnpause I mean Ubisoft, EA, and how many other publishers proved that pre-ordering games became a bad idea when they released so many games that were broken and buggy( Fallout 76).

  • hoodiedNH Hoodied (@hoodiedNH) reported

    @TheBestBlight Ubisoft bad, me angy, fix

  • marsdeat Mx Andrew Marsden /məks.ˈændru.ˈmɑː(r)zdən/ (@marsdeat) reported

    @ZenigameDirect If you have a download issue, it forces you to play Assassin's Creed? How much did Ubisoft pay for this? ;)

  • morphinapg Andy Gilleand (@morphinapg) reported

    @DoomGuy7295 I also heard Ubisoft's potential plan to go F2P with some of their franchises in the future, ugh. I think the problem is, yeah MTX might get them more money short term, but I think they will lose return customers if they keep following the direction they've been going.

  • Ikraik_original Ikraik #HoldUbisoftAccountable #ACSisterhood (@Ikraik_original) reported

    Plus the fact that I love the devs in the team so much that I bought it for them and you, @Ubisoft did absolutely bare minimum to tackle the problem and we feel it is not transparent enough. Plus the news that accountability acts as a bonus shows you are in it for the greens

  • Wriime_Time Wriime (@Wriime_Time) reported

    @TeslaSaras See, the problem is you expect good things from Ubisoft

  • Savvy_Tree SavvyTree (@Savvy_Tree) reported

    @Ubisoft @ForHonorGame I'm having an issue with the marching fire dlc, I've had it since it came out and with the latest update it's now saying I don't own it even tho I have it installed.

  • monoxzide 💀 Game Over 💀 (@monoxzide) reported

    @RealONeal1898 @GoogleStadia This is the big problem i have with stadia, a few great title, handfuls of indie garbage, and 80% ubisoft games

  • FTL_5150 For The Love of The Game (@FTL_5150) reported

    @IGN IGN, Gamespot, etc. should do an expose on WHY Ubisoft refuses to produce another Splinter Cell game? It's not lack of popularity. I don't think it's a holding rights issue since Ubisoft owns the IP. Something is preventing a new SC game, and the masses deserve to know why 🤔

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