Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Molalla, OR | 1 |
| Realengo, RJ | 2 |
| Paris, Île-de-France | 13 |
| Munich, Bavaria | 1 |
| Warsaw, Mazovia | 1 |
| Lincoln, England | 1 |
| North Port, FL | 1 |
| Madrid, Madrid | 2 |
| Tübingen, Baden-Württemberg | 1 |
| Alençon, Normandy | 1 |
| Montigny-lès-Metz, ACAL | 1 |
| Argyle, TX | 1 |
| Sterling, MA | 1 |
| Runcorn, England | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Buffalo, NY | 1 |
| Ferrières, Nouvelle-Aquitaine | 1 |
| Hertford, England | 1 |
| Reims, ACAL | 1 |
| East Falmouth, MA | 1 |
| Globe, AZ | 1 |
| Meaux, Île-de-France | 1 |
| Chicago, IL | 2 |
| Cergy, Île-de-France | 1 |
| Stirling, Scotland | 1 |
| Antony, Île-de-France | 1 |
| Bremen, Bremen | 1 |
| Burlington, ON | 1 |
| Troyes, ACAL | 2 |
| Mer, Centre | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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m (@eternaIIatake) reported@PlayStation there’s no way yall kicked me out in a middle of a ranked rainbow match to accept a terms and service on my ******* rep up game @Rainbow6Game @ubisoft I need my elo back
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KC Thomaas (@GThomaas62) reported@Rainbow6Game It's unbelievable that a company like Ubisoft keeps finding itself in this kind of mess. You guys are really incompetent. You have connection issues all the time.
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FluffyBadger (@FluffyBorsuk) reported@UbisoftSupport For me it is not a game, I cant connect to Ubisoft Connect . I can login after few minutes to UC but then i got info that i am offilne. And without this i cant launch Division 2
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Hey (@Hey94327235) reported@TheGameVerse Point 4 is definitely why I've always dislike the price... Because I pay the same price while unable to use the cloud service or the pc pass... And I don't care about ea game nor ubisoft games..
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NCGhostOfLOWERD (@of_nc72696) reported@TRIPSTER0 No 1st Party was removed, COD still technically comes to the service just not day and date, Ubisoft Plus, 1440p Cloud Gaming, and Fortnite Crew joined the $20 day and date 1st party games, Rewards, Console Gane Pass, PC Game Pass, Riot Games, some 3rd party day and date, a revolving door of 3rd party games, Activision/Blizzard Games still being added, and EA Play...go on, tell that lie. Any alternative isn't even as good as Game Pass Premium, so how you going to say something about Ultimate?
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𝓧𝓪𝓮𝓷𝓭𝓻🎮 📖 (@Xaendr24Olivera) reported@NikTek ppl really cares about fortnite crew? I want EA service combine with Ubisoft+, that would be a deal breaker
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pixels and dice (@pixelsanddice) reported@klobrille For those calling for removal of packaged deals like Fortnite, Ubisoft, and even EA - those are likely years-long agreements that can't be broken. Asha said they will continue to improve Game Pass over time. This will not be the last improvement.
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Legatux III (@Legatux13) reported@ANNO_EN Ubisoft slacking ngl. Make sure to also fix the disappearing roads in first person mode 🙃
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Testube (@Testube230607) reported@KingGeorge Ubisoft created this disconnect. Allowed cheating to run riot for 5 years both PC and console. Always being told 3+months this, next year that, without any actual truth behind it, has killed alot of love around Siege, it truly is, just another game now.
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A.PC.Gamer (@pcgamerswin) reported@DepressedGeek66 @Ubisoft @UbisoftSupport Some people on Downdetector are saying they've had issues every day, lasting up to several hours at a time. I can only speak for today, personally. As this is the first time I've tried to log in for months.
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CMDR Fate (@AXIOMS_OF_FATE) reported@XboxGamePass this isn't based on Player feedback at all!! if you were listening to players, the 1st thing you would have moved is Fortnite Crew & Ubisoft+ Classics, those 2 alone could have easily allowed the Price to drop down to $22.99 and keep CoD Day1, all you have done here is Broken a Commitment made to players that all 1st Party Titles will release into GP Day1, what's really Funny is by the end of the year that $22.99 price will be $24.99 + $70 for CoD meaning more Money Spent overall.
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Devlin (@61Devlin) reported@YorchTorchGames @asha_shar Yes it's an increase since it came out, but they've also added EA Play, Ubisoft+ Classic, they're making and releasing more 1st party games, etc. They've been improving the service (although some things like fortnite crew inflate the price).
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vinicius (@adastheme) reported@Ubisoft @UbisoftSupport fix your ******* god awful servers, thank you
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ironmantr95 (@ironmantr95) reported@Big__TeeJ @DOC_DARK1985 $20-25 for ultimate with cod, keep ur promise of first party games day one, and have ubisoft/ea/fortnite each be $3-5 add ons. Problem solved. I bet less than 5% of people actually use all three of those services. Id argue ubisoft and ea are the ones that need to be on gamepass
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GameLogIQ (@GameLogIQ) reported@GetFitWithJared I think I’ve lined those points out. Once in this thread. Multiple times in other threads. There are many gaming consumers who do not see any value in a Fortnite subscription, Ubisoft plus, and there’s the added insult of the originally promised day and date being paywalled at the ultimate tier, which is now three dollars more than what they were paying before. Saying “the subscription service got cheaper, so therefore it’s great” it’s just a very flat, lacking in nuance, non-granular way of looking at it. Which is fully justified if there are reasons that support that. You’re an Xbox main, that’s your primary platform, that’s your only platform, you think the subscription service is the best deal in gaming, and you’re not price sensitive to the changes in the price. It hasn’t hit your trigger point yet. I’m that way with Netflix and Disney+. Those prices have increased, but I don’t complain about those prices cause they haven’t hit my magical threshold. What I think is for Internet points, and what I don’t do, is marginalize the people who have complained about the price increases in Netflix and Disney+ on the basis that it doesn’t bother me. People have their own price sensitivity, consumers have their own needs, wants, and requirements and they will have different thresholds of what they complain about. It’s, IMO, not up to people on the Internet to say nobody should complain. And that has been a core, primary, Bonga problem within the Xbox community. It is one of the reasons in my opinion, the platform is so small now. Because no one should ever have a right to complain if they’re on Xbox, everything is great nothing‘s bad and if you complain, then you’re not a fan or you don’t see value in the platform or you’re just a pony. Let people complain about **** that bothers them.
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