Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Colorado Springs, CO | 2 |
| São Paulo, SP | 2 |
| Kornwestheim, Baden-Württemberg Region | 2 |
| Saint-Malo, Bretagne | 1 |
| Gouvieux, Hauts-de-France | 1 |
| Laon, Hauts-de-France | 1 |
| Ellensburg, WA | 1 |
| Rosharon, TX | 1 |
| Parker, CO | 1 |
| Chicago, IL | 1 |
| Albuquerque, NM | 1 |
| League City, TX | 1 |
| Las Cruces, NM | 1 |
| Alvin, TX | 1 |
| Seabrook, TX | 1 |
| Medellín, Departamento de Antioquia | 1 |
| Bourg-en-Bresse, Auvergne-Rhône-Alpes | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Zürich, ZH | 1 |
| Metz, ACAL | 1 |
| Trichūr, KL | 1 |
| Samsun, Samsun | 1 |
| Pontivy, Bretagne | 1 |
| Alta, Finnmark Fylke | 1 |
| Lanús, BA | 1 |
| Pärnu, Pärnumaa | 1 |
| Embu, SP | 1 |
| Phoenix, AZ | 1 |
| Dronfield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Snakez/Elias
(@SnakezR6) reported
@PrONiX_SNOW @Rainbow6Game Pls just shut up. Ubisoft cant do anything about it, because they cant even detect it. Every consoleplayer is spamming this bs under the comments of every r6tweet, and u guys wont understand. They already know its a big problem but what are they suppose to do??
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peepee
(@peepee31994389) reported
@Ubisoft fix your ps4 servers i’m tryna buy the battle pass
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iG: Real_Wavyace
(@thewavyace) reported
from
Brooklyn, New York
@Ubisoft I’VE BEEN STUCK IN A BREWING STORM ON PS5 FOR 2 MONTHS WHAT THE BLOODY HELL!!! AND THEN YOU GUYS MEAN TO TELL ME THAT I HAVE TO START THE WHOLE GAME OVER AGAIN AND IT “MIGHT” WORK HELL NO I NEED ANSWERS OR A BUG FIX KUZZ I FEEL LIKE I WASTED MONEY
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Rasmus Hara
(@OMGitsHara2) reported
@Rainbow6Game Stop nerfing ******* guns UBISOFT HELLO??!!! That is not the problem. Why do you keep nerfing the ability to enjoy gunfights rather than the gadgets?? Am I the only one here who thinks this is straight up retarded?
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6paths_of_fern
(@6pathsF) reported
Ubisoft logic: Ok jager (a needed op in ranked) yeah let’s nerf his 30 rnd mag to 25 cus that makes sense Oh leaning by hip on console? Elo glitch? Literally 3 maps in ranked?? Wtf is client side bodies?? And what do you mean by sound bugs??
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Julie Hardin
(@WV_mom_) reported
@Ubisoft I have played every one of the assassins creed games and love them all but I get into Valhalla and what happens. GLITCH!!!! Right at “ a brewing storm” so now I will lose everything I have made and earned. You would think you would have this fixed by now.
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Dean Woodward
(@DeanRoyWoodward) reported
@UbisoftSupport Hi Support team, reinstalled uplay, verified game, still the same crashes, running 3080 with the latest drivers etc. Is there anything else i can do find out the problem? "uplay_crash_reporter" is blank after the crashes with no other pop ups so i can't even give a code
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BittahGenius
(@A_Bittah_Genius) reported
When @Rainbow6Game and @Ubisoft wont give you your dlc you paid 40 dollars for and its been nearly a year. Fix your game and give me my Year one and Year two packs please.
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Ex Stars
(@ExStars1) reported
@Vexian_ @Ubisoft please ignore this and just fix the cheating problem
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LyraisAwesome
(@Lyra96804958) reported
@brazy_sim @Rainbow6Game At this point, I'm not directly blaming Ubisoft, though I hold firm there's a lot for them to fix. But, yes, we should be pushing ISPs to do better. We have Google Fiber, other companies should strive to be that, at least, or better.
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Paanax | Vinc
(@Paanaxr6) reported
The Elo-Glitch get fixed at 3 pm just 1 Good thing what Ubisoft do GG!
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Matthew Webster
(@ahhfuckit) reported
@Ubisoft @ubisoftstore You couldn't ever say you're employees were talented after failure after failure of your games all released broken and unplayable, honestly what Rose coloured glasses do you Muppets wear why don't you ever address your customers problems with your games, WHY YOU UTTER JOKE
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destinyxarrives
(@StarWars_Fan18) reported
@Lyra96804958 @brazy_sim @Rainbow6Game great, now send those exact thoughts to ubisoft support and use the right channels instead of bitching about it on their social media page. You don’t think we’re all experiencing those issues? We all want siege to be better, the devs and us so we gotta be constructive for them
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Paul Lonergan
(@Lonargain) reported
@UbisoftSupport copy/paste their reply. They dont answer my questions, they don't read the information I give them. Just keep sending blurbs with no ownership of my issue. Ubisoft won't get a single cent from me again. Valhalla was the first game I got from you, it will also be >
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TrustedChimp
(@TrustedChimp495) reported
@jesusba26407412 @Rainbow6Game Thats not a Ubisoft problem its so undetectable on ubis end that its up to sony to patch their software to render it useless. I have one myself but don't use it for cheating in any fps games
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