Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Colorado Springs, CO | 2 |
| Paris, Île-de-France | 2 |
| Wernigerode, Saxony-Anhalt | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Saint-Malo, Bretagne | 1 |
| Gouvieux, Hauts-de-France | 1 |
| Laon, Hauts-de-France | 1 |
| Ellensburg, WA | 1 |
| Rosharon, TX | 1 |
| Parker, CO | 1 |
| Chicago, IL | 1 |
| Albuquerque, NM | 1 |
| League City, TX | 1 |
| Las Cruces, NM | 1 |
| Alvin, TX | 1 |
| Seabrook, TX | 1 |
| Medellín, Departamento de Antioquia | 1 |
| Bourg-en-Bresse, Auvergne-Rhône-Alpes | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Zürich, ZH | 1 |
| Metz, ACAL | 1 |
| Trichūr, KL | 1 |
| Samsun, Samsun | 1 |
| Pontivy, Bretagne | 1 |
| Alta, Finnmark Fylke | 1 |
| Lanús, BA | 1 |
| Pärnu, Pärnumaa | 1 |
| Embu, SP | 1 |
| Phoenix, AZ | 1 |
| Dronfield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Marilyn Manson Wit Madness
(@TarHeelzCEO10) reported
@Ubisoft @Rainbow6Game @UbisoftSupport thoughts on fixing the packet loss bug? It is QUITE LITERALLY an unplayable bug. If u get it ur 4v5 and theres not **** u can do. Restarted my internet AND pc came back to game and STILL have the bug. FIX THE ******* BUG
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ChelloC
(@yochelloc) reported
Ubisoft open worlds, Loot boxes, Mobile ports, Battle royals, Live service, souls like What’s next? My guess award baiting, multiverse attached, movie/tvshow tie in era. Publishing studios will try to create games that can create as a ip and license out to give a single player
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Malakado™ ✪
(@malakaddo) reported
@assassinscreed Better fix your Valhalla, as your latest update broke the connection between Epic and Ubisoft. Cannot launch from either launcher. Game button in Ubisoft is greyed out. cc: @UbisoftSupport
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Nindie Nation
(@nindienation) reported
@goji_guy Isn't it crazy how we're watching some of the biggest, longest-running publishers throw it all away to chase that trend? Square sold all Western entities, Ubisoft is a mess, and PlayStation is supposedly working on a BUNCH of live service games. 🙄 Come on, Capcom 🤞🤞🤞
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Toni Miletic
(@tonimiletic) reported
@growtopiagame Fix your servers ubisoft, I can't join for already 30 mins cuz max cap
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Alex | Lionz 🦁
(@Just_Lionz) reported
@UbisoftSupport Hey I’m getting a synchronization failed error my PSN account is linked to Ubisoft but yet it’s failing to connect me
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∀
(@ItsDoReMi) reported
@Ubisoft @Rainbow6Game I was givin a twitch code at the Invitationals but it’s not working.
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Valk
(@ZephyrValkyrie) reported
@UbisoftSupport is there an issue with the Predator Hunt challenge? I completed and claimed it on Ubisoft Connect but days later the items still aren't showing up in game
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Koala
(@MorningInternet) reported
@klobrille I don’t get why people are so desperate for Ubisoft + ? They made one good game once. And we all know which I’m talking about…Uno! More storage options is desperately needed though. One of those most anti consumer moves Xbox has made this gen. Fix the broken links! Years now
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Doge Inspired
(@DoGeItUp82) reported
@UbisoftSupport Not resolved. Please advise clearly if issue is with my ubisoft connect account or if issue comes from @NitendoSwitch ? Will ask them for a refund if not resolved.
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Dausen Moore
(@MooreDausen) reported
@Nan_Mandian @LucasPedroso @Rainbow6Game A lot of people lol. Ubisoft just revealed that it's one of the biggest complaints from console players. Maybe you're too stupid to realize it's an issue but it very clearly is. I'm done arguing about it.
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PhysicalSnake
(@PhysicalSnake) reported
@C06RA01 @TheHunterDream_ @assassinscreed Unless something changed recently, servers aren’t down. The fox is you have to disconnect your Ubisoft account from your system then online works fine.
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✨
(@blackroseszz) reported
@growtopiagame RIP GROWTOPIA , the mods banning people for no reason + Ubisoft can’t fix this problems . Better live in the era of hamumu & seth rather than ubisoft
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Escalade
(@careyr52) reported
@Ubisoft fix your ****. Battle eye kicked me out of game for no reason before match started and now I have hour suspension. Dog ****
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●○♤♡+Raiyel Misery +◇♧○●
(@Deadboyraiyel) reported
Imagine being @Ubisoft promising to fix the issues on ps5 with @assassinscreed #Syndicate Yet anti aliassing is horrible, resolution is still whack. No 60fps support. Nor a full 4K resolution. And now not even the start/options button is working. Idiots.
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