Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • baddohitsshots Ethan (@baddohitsshots) reported

    @JacobHitsShots i want ubisoft to fix their game

  • SteLP94 Stefano Miranda (@SteLP94) reported

    @sgtfelix360 @IGN Ghost Recon was not open world, they made it open world cause Ubisoft nowadays make only open world live service games

  • ericaxlegoskey err (@ericaxlegoskey) reported

    hey ubisoft, fix valhalla so it stops crashing on me everytime i try to play 🙃

  • werkxbl werk (@werkxbl) reported

    @Ubisoft @UbisoftSupport IF I CRASH OUT OF ONE MORE GAME DUE TO AN EXPLOSION IM GOING TO LOSE MY ****.

  • BeaTFO_KHO Beat (@BeaTFO_KHO) reported

    @Ubisoft fix your **** *** mouse glitch on siege you bum *** pieces of ****.

  • justinvailes KillerVailes (@justinvailes) reported

    @shbzz @KudosOnYT The recent neglect to R6 Siege is just uncalled for. Ubisoft knows how popular and important Siege is to its entire player base, so why not start fixing the biggest problems at hand. They need to stop putting changes that aren't asked for and add positive changes players suggest.

  • Fatnipples2 Fatnipples (@Fatnipples2) reported

    @Ubisoft Is Riders Republic going to have beta testing for any bugs or server issues plz dont mess it up

  • cmmdrcass 🔞Cass🖌 (@cmmdrcass) reported

    @UbisoftSupport I am currently unable to connect on the ubisoft connect app. Says the service is currently unavailable! Was really hoping to play some siege before bed.

  • Catlord73 PhantomKitten (@Catlord73) reported

    @Uniqueosaurus Tell that to Ubisoft who's currently running 3 different multiplayer live service games at the same time... Oh wait, it's just 3 Tom Clancy games. There's about 8 games in total. They're literally competing against themselves for players time.

  • lcasdev Luca Casonato (@lcasdev) reported

    @ThePunderWoman @_developit Yeah, AC:O (I assume Origins not Odyssey) works A+ on Proton OOTB. Have been playing it again for the last few weeks. Only "issue" is that Uplay gives you a popup about unsupported drivers every time you start the game, but its super easy to click away (it doesnt affect anything)

  • musi_im ImSpeedyMusi (@musi_im) reported

    @Pengu Tell Ubisoft to fix barricade glitch

  • Vague_Biscuit Glen (@Vague_Biscuit) reported

    @haunted_eggs Not since the first Assassin's Creed actually. The only Ubisoft game with interesting open world design (and a load of problems too)

  • MikiIsHere Miki ♀️ 🏳️‍🌈 (@MikiIsHere) reported

    @Dark_eyv @GIBiz One thing is that a lot of people probably just do not care because they just wanna have their games and another huge problem is that news like this just don't get to the mainstream audience that buys Ubisoft's games

  • aayan_nabeel Aayan Nabeel (@aayan_nabeel) reported

    @Ubisoft @Rainbow6Game pls fix the barricade glitch. People have an unfair advantage. It is just too op.( Message in DMS for further explanation)

  • tide_crim Crim Tide (@tide_crim) reported

    @UbisoftSupport @camps_x None of this works.. it's been like this for me for a few weeks now. I have all but given up. the only way I can login is if I launch a game through Steam that requires UBISoft Connect to open. Ports are forwarded. No firewall enabled. No VPN. DNS is fine. It's just YOUR service

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