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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Limoeiro do Norte, CE 1
Valencia, Valencia 2
Amsterdam, nh 1
San José, San José 1
Rouen, Normandy 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Edinburgh, Scotland 1
Maracaibo, Zulia 1
Soacha, Cundinamarca 1
Nice, Provence-Alpes-Côte d'Azur 1
Brasília, DF 1
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 1
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • BosrelPlays
    Bosrel (@BosrelPlays) reported

    @thegameawards I’m most hoping that there are ZERO live service games announced. In all seriousness, Physint, Intetstellar, KOTOR, Fate of the Old Republic, Faye a GoW story, Uncharted revival, the demise of Ubisoft, Darksiders 4, new Tales of/Trails/Ys/Star Ocean

  • LaCucamunga
    Nippopolis (@LaCucamunga) reported

    @Wehavecomefor The crash has already started, it's just a matter of how long can these companies go bailing eachother out after a AAA game flops. Ubisoft is already on the way out, we've had 5 different Concord-like failures, and not to mention everything coming out is a remake.

  • ColterDowd93036
    Colter Dowdy (@ColterDowd93036) reported

    @Ubisoft Genuinely what ******** is wrong with your servers/company. I try to log in and need to change my password and when i try to change my password you say servers aren't working. I've been trying this for months. you're the worst company i've ever seen. fix your servers.

  • CaffeinaWeb3
    Caffeina (@CaffeinaWeb3) reported

    @KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”

  • GoryRuin
    Gory Ruin (@GoryRuin) reported

    @ColdBwoyy @TheDivisionGame and the issue of tinkerer which could activate multiple talents ain't fix yet,i had seen some agents use bighorn with detemined in high tiers of escalation...if ubisoft don't have able to fix,just delete then.

  • GamehopperPlays
    🖕Gamehopper🖕 (@GamehopperPlays) reported

    ALLRRRRRIIIIIIGHT! So, I can genuinely manage to get the ubisoft launcher to open so, I can play black flag on Linux without the need to install it with bottles. Thank GOD! That's a problem solved!

  • thatmanwavez
    thatmanwavez (@thatmanwavez) reported

    @InsiderGamingIG The possibility of XDefiant ever coming back is so slim just simply due to how badly Ubisoft has handled their titles over the past decade. If it somehow ever makes a comeback they really need to market the game and fix netcode for starters.

  • Primm_Slim6969
    Primm_Slim (@Primm_Slim6969) reported

    @imbratorX @Ubisoft @UbisoftCanada If they just fix the remaster the game will be fine

  • dyivi_
    dyivi (@dyivi_) reported

    Ubisoft connect pisses me off so much with having to re enter my password every time I want to play a game that it makes me want to pirate the games that I already legally own just so I can boot it without needing to login every single ******* time 🫩

  • AgentX320
    AgentX (@AgentX320) reported

    fix this **** @Ubisoft or enjoy bankruptcy

  • JUSTLochlan
    JUSTLochlan (@JUSTLochlan) reported

    @legpits @Sweetzluf @Zizoplays1 Oh yeah I heard about that and almost did that solution before the mod but hated the idea of needing to change something like that for a simple reason that Ubisoft could fix themselves

  • Janepaws223
    Jane Paws (@Janepaws223) reported

    **** @Ubisoft for making Avatar Frontiers of pandora, you bastardized a wonderful movie by making a sub par broken *** game just like the others you make, go out back and die like a sick animal and let other people make better games already

  • HasanH07290112
    Another nobody (@HasanH07290112) reported

    @imbratorX @Ubisoft @UbisoftCanada They did a half *** remaster that brought more problems then it fixed why people want a remake from the same company that has ****** the franchise over time a d time again

  • SwitchSurcote
    Etchebest (@SwitchSurcote) reported

    @ReadySetFire123 @Goldxn_Violin Yeah the amount of stuff to do in the game is a big issue, it really is the poster child for the bloat in Ubisoft games

  • ikatnayop
    ikatnayop (@ikatnayop) reported

    @nacaradiohead @LookAtMyMeat1 Agreed. Sad but true. But they’ve started to pay the price for their stupidity aka ubisoft. Only problem is Fromsoftware is a Japanese/eastern studio :d

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