Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marlton, NJ 4
Paris, Île-de-France 3
Perth, WA 3
Frankfurt am Main, Hessen 2
Homécourt, ACAL 2
Alcantarilla, Región de Murcia 2
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre-Val de Loire 1
Villefontaine, Auvergne-Rhône-Alpes 1
Cesena, Emilia-Romagna 1
Nantes, Pays de la Loire 1
Angers, Pays de la Loire 1
Troyes, ACAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ImCFreeland Caleb🎢🦕 (@ImCFreeland) reported

    Ubisoft had a thousand chances to avoid this but we’ve reached the point where it’s either huge news on cheaters at Invite or Siege goes on life support and it ******* sucks. No amount of wacky and wild balancing is going to change the biggest issue right now.

  • disreptile drep (comms full) (@disreptile) reported

    someone from yemen tried to login to my ubisoft account i mean why i only have like 3 games but go off i guess

  • AidenHale18 Aiden Hale (@AidenHale18) reported

    @Ubisoft fix your game i just tryed to play a rainbow 6 sige ranked game and it kicked me out of the game 4 times and i qm done lossing elo and getting banns for no reason you game needs fixed the sound glich is destroying you game

  • BaldDavid1967 David Lewis (@BaldDavid1967) reported

    @Ivory34a @Ubisoft @MobiuzGaming Every time I go to play R6 siege it’s saying error for some reason

  • K_wills555 Kyle (@K_wills555) reported

    @JezCorden I would want them to buy Ubisoft then fix them to the point that there’s no more rushed games like Breakpoint.

  • Positiviberfc PositiveVibe (@Positiviberfc) reported

    @UbisoftSupport Could someone at Ubisoft please fix the frame rate and stutter on Far Cry 6 for PS5

  • C_Rumbel E (@C_Rumbel) reported

    @doge_luca @JAAY_ROCK_ Well ea has a service. Ubisoft. Rockstar has their own launcher. Thats why xbox just buys them so this doesnt happen :D. And they all come to xbox

  • __meh_hem__ Meh (@__meh_hem__) reported

    @shinobi602 Ubisoft too Massive problems over there both in the games coming out, as well as internal issues (like Activision) And now with Quartz (NFTs), please, someone shut that **** down (you too Square, stop that ****, no NFTs, bad Square)

  • TheFirehawk117 Firehawk117 (@TheFirehawk117) reported

    @getonthestiix @Menace2Tacos @pesuhardar Ubisoft have had some amazing games come out, in my opinion games like the division, farcry new dawn/5, immortals fenyx rising, to compare Ubisoft to ea is a bit ridiculous as ea just release broken games, Ubisoft ones are always a good time

  • Metalhead_Ninja Zach Abbitt (@Metalhead_Ninja) reported

    @darksage68 @Ashina25592166 Pretty odd you assume Xbox will buy Ubisoft and EA too. Coincidentally they named companies who push out subpar/broken releases

  • blake_adam52 Blake_Adam (@blake_adam52) reported

    @Ubisoft i know you guys really dont care about stuff like this, but can you PLEASE remove the ubisoft login and “ubisoft servers aren’t available” on rocksmith somehow!? Since Rocksmith+ cant be downloaded, i still play 2014. Just an idea.

  • 1andDon3 Mitch Rasicot (@1andDon3) reported

    @ElderscrollsUTT I know. I said Sony doesn't have the money to buy Ubisoft, and at the moment Microsoft doesn't even need to consider it. Xbox is the only console Ubisoft's game streaming service Ubisoft+ is coming to.

  • williamogilvie1 william ogilvie (@williamogilvie1) reported

    @geoffkeighley MS should have went and bought Ubisoft and Square Enix, they don't need EA as they already have a subscription service service with them. But Square and Ubi are two big names in Sonys platform....just saying

  • RDParialated RD Parialated (@RDParialated) reported

    @GameSpot Aside from if they could Should Sony buy Ubisoft/Capcom? In 2014 Sony actually sold their majority share in Square Enix. Is it good to have smaller independent studios like for example IOI with spectacular community service/game updates, or will they be acquired by others anyway?

  • KyllienTS Kyllien Trailseeker (@KyllienTS) reported

    @JezCorden Thank goodness ubisoft is a service add, ubisoft+ and probably joining game pass like EA.

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