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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Fishlover0747
    CarLover (Sillycat version) (@Fishlover0747) reported

    @MaltedMilkz I know Ubisoft is kinda problematic but a broken clock is correct twice a day I guess, so I was pleasantly surprised when I heard quite a lot of improvement for Resynced lol

  • ThufuDev
    Thufu 🌱 (@ThufuDev) reported

    @ExtremeBlitz__ True, months ago I needed to open 4 support tickets with Ubisoft for them to admit that my account had been hacked and restore my access (all using the same evidence). Steam support resolved the issue on the first ticket in less than 20 minutes.

  • ChristianByerl4
    death addict 🔞 || commissions open || (@ChristianByerl4) reported

    @bTrudeau_ It’s actually on Ubisoft. Did the original concept directors think we weren’t about to Nickpick every frame. Pixle, fiber and leaf. If it’s not perfect then no go. Cause the original one was flawless. There was never an issue even with controls in the good ones

  • TheGhostM3
    TheGhost (@TheGhostM3) reported

    @Zachary02480085 @ymnis_v1 Yea thats stupid too but that would be a ubisoft problem wheres the outrage tho

  • imbratorX
    BRATOR (@imbratorX) reported

    @JarlOfRivia @Ubisoft @UbisoftCanada So you want a sequel? Like Watch Dogs 4? Tbh I'd rather have the original again and fix the narrative

  • Fredinator85
    Fredinator (@Fredinator85) reported

    @UbisoftSupport @Steam This is bullshit and you know it. It is your broken launcher failing. Get rid of uplay. Nobody uses it anyway unless they are forced to

  • spurlunkin
    Spurlunkin (@spurlunkin) reported

    @SynthPotato Ubisoft is buns, uninstall C++ 2015 - 2022 then add -offline in properties in Ubisoft’s *** launcher. Had the same issue with Unity / Black flag before. Should hopefully work

  • MattVidell91
    Matt (@MattVidell91) reported

    @Nacymis @AccessTheAnimus @Ubisoft Wish there were still more to preorder. Scalpers got their hands on some no doubt. Never had any trouble preordering a CE before.

  • patrykgracz0l
    PaTryk_Gracz0l (@patrykgracz0l) reported

    @UbisoftSupport @Steam funny that isnt a problem with any other non ubisoft game, detele the ******* launcher requriement

  • Eldowzo1
    Hank Scorpio (@Eldowzo1) reported

    @rpwbrowne @andreadominic @petrosbountis This isn't a solely GP problem, do you feel the same about EA's sub service or Ubisoft sub service ? Or is it just specifically GP you take issue with?

  • AerBunny_
    Aerith Bunnyborough (@AerBunny_) reported

    The other problem with removing the modern day was that Desmond wasn’t just any guy. Him through the DNA of his ancestors held THE KEY. It made a special connection, that Ubisoft hurt by removing Desmond. People accepted the modern day mess of AC4 cuz it still had that connection

  • RonkainenJ91864
    J.A.T. Ronkainen (@RonkainenJ91864) reported

    @UbisoftSupport hey i have been trying to change my email to my ubisoft account but the problem is i dont have access to the email anymore thats on my ubisoft account

  • NateOrb
    Nathan (@NateOrb) reported

    this gotta be libel lmao the problem is literally just uplay and ubisofts dogshit update systems game side

  • big_reaper33
    Big Worm (@big_reaper33) reported

    @Rainbow6Game Bahaha what in the gay **** is this ****…..so much for a milsim hey….******* Ubisoft when you gonna crash out can’t happen soon enough

  • falconwing664
    name (@falconwing664) reported

    @villixe2 @Ubisoft It’s frustrating because it’s mostly just the lighting that’s the problem. Plenty of the other changes are quite nice but the lighting is just too much. Original should be available regardless, hopefully all the noise gets attention. We AC3 fans have it rough.

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