Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 10 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
| Les Epesses, Pays de la Loire | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Peseux, Bourgogne-Franche-Comté | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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GrizzleHorn (@grizzle_horn) reported@popuniversee Gee why does Ubisoft have money issues?
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AC (@elgallo_87) reported@Ubisoft It finally happen. The problem is I wanted this like 7 years ago.
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Shade Gh0st (@shadegh0st) reported@Ubisoft Black island glitch. Won’t let me loot warehouse in Black Island. Will show the loot animation when I do it but I won’t get any rewards and it will say need key like it reset therefore denying access to loot that warehouse permanently.
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Zach Makol (@z_Mak297) reported@BratorNews @Ubisoft @assassinscreed I love that no one seems to freaking care that there is ZERO haptic feedback in the entire game. Idk what the hell is taking Ubisoft so long to fix something that makes a huge difference experience wise.
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N7LightShadowOnyx (@LightShadowOnyx) reported@Vara_Dark funny how ubisoft had no problem releasing sales numbers for black flag but never did for shadows
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Success W Lewis (@SuccessWLewis1) reported@VinVital3 @JohnnyGaming9 Computer management is as easy. Windows 11 literally fixes itself half the time and Steam games never have issues. The others do like Ubisoft, Ea and those other ****** stand alone guys with launchers, trying to keep all the money rather than using Steam.
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al3xfvv (@wydgoat1x) reported@Sw1ft_FN @Ubisoft It’s not working for me 😭😭😭😭
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white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported@TheDivisionGame Hello, Ubisoft. Your team is out to lunch on the current game instability issues, which are resulting in same old usual queue times that never get fixed and You are not actively investigating the problem and send out the same auto response to users. 🤡‘s
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The Gamer Guy (@GameNewsDiscuss) reported@lazyjusten I really liked Shadows to a point but it started to suffer from the same old Ubisoft issues of being too big, bloated and repetitive
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jhonny dayz (@JhonnyDayz) reported@UbisoftSupport I'm having trouble linking my current PlayStation account to my Ubisoft account. They have the same email and everything, but it's still linked to a PS3 account that I don't even have access to. I bought Just Dance 2026 and I can't play it.
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Chase Richardson (@Chase_R97) reported@Ubisoft @UbisoftSupport "we can't validate your ownership of the account". Well how about you tell me how to validate it??? I'm able to login using my Xbox info but you need your Ubisoft info to redeem codes
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💙Harpo💙 (@BlueberryBirdo) reportedThat’s honestly probably the main issue with Assassins Creed games, and even other Ubisoft titles with free roam in them. They keep putting way too much in those games that I can never finish them. Valhalla was really fun to play, but 100 hours in I’m still not finished.
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KAIZAR underscore 3️⃣ (@Kaizar_3) reportedThis game went from being a sequel of an acclaimed platformer to a ******* space sim prequel nobody wants. Ubisoft should release it and let the ship their on crash already.
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Hank Scorpio (@Eldowzo1) reported@lookitsnoire @ManaByte As any game would if it's in a sub service, it will happen with Ubisoft and ea games would it not yet somehow no one is calling out these services for day one removal. Yeah it had potential missed sales but the keyword is potential not everyone who played would have bought it
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Conker Reloaded (@AkuUkaa) reported@KingSilent7 @PhuzzyBond @Ubisoft I played Ac black flag on launch 2013, it is miles better then sea of thieves, the remake is even better, sea of thieves was a good live service game the first years, but they didnt use the potential to make SoT great with big content updates.
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