Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Bielefeld, NRW 1
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Rogerius10 Rogerius (@Rogerius10) reported

    @Rainbow6Game @Ubisoft maybe fix yor sound bug lol

  • JoshTStuard Josh T. Stuard (@JoshTStuard) reported

    @zironicdk @Ubisoft @Rainbow6Game See, this is exactly the type of criticism I wanted people to use. Tweeting "Dead Game" at every opportunity does nothing to tell the devs what needs to be fixed and solves no problems. You can respectfully voice your concerns without being an absolute douche about it.

  • darthkota1 darthkota1 (@darthkota1) reported

    @Ubisoft Fix your Rainbow Six Siege i’m going 7-3 I lag out the match while we were winning 3-1. My teammates win the match and I get banned and lose MMR. That makes literally no sense. Fix your game

  • CainStoned CainStonedAbel (@CainStoned) reported

    @zak4994 Maybe if ubisoft took the approach that cod did, "yes we know there arr cheaters and we are doing our best to solve the problem. THIS INCLUDES A NEW ANTICHEAT". Boom instantly we are given something more than just promises that "we are working on this" communication is the problm

  • Fvnctionality Can I Get Uhhhh (@Fvnctionality) reported

    @ThatkidAlexr6 @blucasts They really wont, is the issue. Players and devs care about bugs, ubisoft does not.

  • zak4994 Zak 🖤 (@zak4994) reported

    @boogiefps The only way they fix this game is if someone at the top of Ubisoft looks at Siege and actually dedicated resources to it to get things fixed and fixed ******* QUICK. I don't ever see that happening.

  • cold_watrR6 jayson (@cold_watrR6) reported

    @Rainbow6Game fix ur game @Ubisoft

  • Khydrr ً (@Khydrr) reported

    Csn we all collectively agreed to stop buying ubisoft games and stuff until they fix this ****** game?

  • NateoftheNorth Nate of the North (@NateoftheNorth) reported

    @Ubisoft I spent over 450 hours playing “assassin’s creed Valhalla”. I have to play the disc, my Internet sucks. I got around 1 glitch, just to encounter another, and couldn’t finish the game. hire me as a beta tester. I’m disabled and have time. I can help you avoid this bs.

  • TheRedHyperion RedHyperion🇺🇲 (@TheRedHyperion) reported

    Part of me feels bad for the people in charge of battle eye. Drowning in issues and under supported. Working all weekend because cheaters. But also happy because maybe ubisoft will take the cheating issue seriously and put more funds into fixing it.

  • SomeguyR6 Kacper 🇵🇱🇺🇸 (@SomeguyR6) reported

    Ubisoft fixed the issue where cheaters can join lobbies. We were heard after we came together as a community but this doesn't mean we should stop. There are still issues that plague our game and are yet to be fixed, we need to keep pushing for change as a community, we can't stop

  • ThatkidAlexr6 zZz.Alex (@ThatkidAlexr6) reported

    @blucasts @Suafps Well as you know the viewership and monthly players have been on a decline and that is now worrying lol. Ubisoft should be trying to fix their **** or there will be no money for them

  • isaacwest2000 Isaac West (@isaacwest2000) reported

    @UbisoftSupport Cheaters are apparently getting into the squads so you can’t play anything. They are invisible and you can’t kick them because of it. Ubisoft you say your fixing the issue but do you truly actually care? Your game was so great then you just stopped caring and letting it rot……..

  • ChaiiseTV Chaise (@ChaiiseTV) reported

    hey @Ubisoft i just played 6 gmaes all hackers fix your ******* anti cheat lol your company is a ******* joke sell it to me ill buy rights to r6

  • cool_username99 Daniel Guerrero (@cool_username99) reported

    @Rainbow6Game PS4 has not been working. Getting error code 2-0x0000C004 constantly. Tried all the fixes on the ubisoft website and nothing.

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