1. Home
  2. Companies
  3. Ubisoft Connect
  4. Outage Map
Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More
Check Current Status

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Paris, Île-de-France 15
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 2
Orsay, Île-de-France 1
Melbourne, VIC 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • HonestGmReviews
    Woody (@HonestGmReviews) reported

    @lastchalice I don't know much about Outlaws beyond what people say about it. That's why I'm curious if this is the title that's going to turn your opinion of Ubisoft games. As for the company itself, I think they're in the same boat as the other big studios. They just got too big for their own good and they're struggling to come up with fresh concepts because the main concern is the bottom line. Their cautious experiment in Web3 didn't really work out. Star Wars licensing didn't either, so now they're going to pivot to re-releases of their catalogue. AC4 is going to sell a lot of copies no matter what, but it turns out to be a dissappointment, the company could be in real trouble. At that point, their established IPs are feeling stale, they can't produce creatively anymore, and they can't remaster their games...not many avenues left for them to head in beyond those.

  • Abhiraj_Singh17
    Abhiraj Singh (@Abhiraj_Singh17) reported

    @TheDezembro @DoorJacque3701 Philippe Tremblay made that statement, who is Ubisoft's Director of Subscriptions. It's his job to sell the subscription service (Ubisoft+) so he will make any dumb statement to do so. It doesn't justify anything but the context is required. It's not as if a dev at Ubi said this

  • PHTMDevilKing
    PHTM | Devilking (@PHTMDevilKing) reported

    @jexworld_ Even if there servers weren't from ubisoft, i don't think they would fix them ngl

  • gpalominoaero
    Gilberto Palomino (@gpalominoaero) reported

    @Ubisoft @TheDivisionGame fix the escalate cost. There no f way you loose 96 tokens against a 12 gain, extremely cost, low reward, nobody wants to pay. At least do It equal pay-reward

  • 2longtailcat
    犬さん (@2longtailcat) reported

    @ProjectLibertar The government needs to stop treating companies like they're gods. The biggest thing we could do to prevent all these problems is by turning copyrights into copyprivileges. Privileges you lose permanently by violating consumer rights. For example, The Crew, Ubisoft.

  • Darkshard_117
    -Darkshard_117- (@Darkshard_117) reported

    @skylermzx I hate with all my soul the EA and Ubisoft launchers, thanks to that garbage I couldn't play pvz garden warfare and AC because they didn't recognize that I had purchased the game, plus on top of that they gave me a very strange error that I didn't have a graphics card...

  • GhostsVector
    GhostsVector (@GhostsVector) reported

    @Ubisoft tell me why I got booted from a match couldn't reconnect and got an abandon sanction for something that not my fault fix your ******* game

  • Sir_Dammed
    SirD 🇺🇸 (@Sir_Dammed) reported

    Now you're just doing semantics. I obviously meant, "if it's revealed that it's not censorship and the change to the outfit is reverted, I'll send you $1000." It doesn't matter if it's "a bug" or something else. My "bet" is that Ubisoft will not state it wasn't censorship... because that would be lying (which carries legal trouble)... and they especially will not revert the changes. If you're so confident in your position, why not bet on it? Would be free money for you.

  • irritatedbirb
    slightly irritated birb (@irritatedbirb) reported

    @luscielia Capcom Nintendo For the third one Rockstar..? Games come too slowly Naughty dog..? Same problem CDPR..? Same problem again Santa Monica..? Literally one franchise Larian studios..? Same problem Ubisoft..? No. EA..? NO. Kojima studios..? One franchise Square makes the most sense

  • JaidenStation
    Jaiden Franqui (@JaidenStation) reported

    Studio Appreciation of the Day: Motive Studio (@MotiveStudio) A different studio that acts on its own from the corporate parent. Founded in 2015 by Ubisoft legend Jade Raymond, as the Canadian development team for the controversial Electronic Arts (@EA), they immediately got their start with development on Gaia, but immediately the studio began to have an identity crisis once they started to work on the campaign for the PR disaster that is Star Wars Battlefront II, and once that game was mercifully released, conflicts arose with Gaia and was unfortunately cancelled by 2021. That ended up being a blessing in disguise, as once Raymond left to join Google (remember the Stadia?), Patrick Klaus, also from Ubisoft, was assigned as the GM of the company and after launching the mediocre enough Star Wars Squadrons game, EA decided to take a gamble on Motive by assigning them to work on something new to Dead Space in response to Capcom striking gold with the Resident Evil remakes. The result? It worked. 2023’s Dead Space immediately brought in interest in the studio, as it successfully captured the ambiance of the original game, while improving on a few quality of life changes that made an accessible package from start to finish. The big problem was that EA published it, and the game undersold expectations, which is understandable given the $70 price tag and people didn’t know that it was going to be another live service game as people has been getting accustomed to with the company in recent years. Despite working with DICE on Battlefield 6, which was a fantastic result of EA finally getting Activision a taste of their medicine, Motive is position as the next in line as they are working with Marvel to develop a game based on Iron Man, and with their quality that was provided with Dead Space, I think we can expect it to be like a narrative driven action-adventure third-person shooter, with flying mechanics inspired from the BioWare failure that is Anthem. Motive is next in line and out of all the EA developers that would have a solid future ahead of themselves, they are ready to prove themselves wrong as single player games should be a big component in their overall business strategy.

  • EdenzAlttz
    EdenzAlttz (@EdenzAlttz) reported

    Easier said than done. Ubisoft used to push out multiple AAA titles all the time and still does. The majority of the plague is the gaming industry itself and how the landscaped shifted 2015-16 to and through covid too now we when through almost 11 years of live service trash

  • merellionn
    merellion.SR (@merellionn) reported

    The original general direction of the game was beautiful and uniquely timeless. Who knows when we’ll get another competitive, top-down destruction, operator driven shooter, and Ubisoft ****** it all up. This game had the potential to be a 20+ year running E-sport, with the highest skill-gap in FPS, argue with a wall. I still believe maybe one day it can be saved but Ubisoft seems to be ignoring all of the most-obvious issues. Issues that a REAL dedicated team of maybe 20 people would be able to fix. (Hit registration, refusal to upgrade kernel level, dumb balancing) I could list everything that could bring the soul back but what’s the point if the owner of the IP is not listening.

  • 16thHarmony
    16thHarmony (@16thHarmony) reported

    @GreenPulsewire @Colteastwood Not really unifying...more like absorbing. Give it 5 years, Xbox will cease to exist as a console. Game Pass will be diminished to a Ubisoft Classics like service and the priority for their first party game releases will be on Steam and Playstation.

  • TheDezembro
    TheDezembro (@TheDezembro) reported

    @Abhiraj_Singh17 @DoorJacque3701 Again. I know. This IS a problem lol I WISH it was a dev, actually. Because a dev is just a dev, who gives a ****. This, on the other hand, is a higher-up at Ubisoft making it very explicit what he wants to see in the future. Which is us owning nothing.

  • Foremanisblack
    HOUSE (@Foremanisblack) reported

    I Will Be Playing This Game, However I’ll Wait 3-4 Days For Modders To Fix The Needless Bullshit Changes Ubisoft Made. Maybe Longer Of The Menus Can Be Changed…

Check Current Status