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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • the_coolguy78
    Snow (@the_coolguy78) reported

    @Ubisoft fix your ******* servers

  • lostinwoods4
    Steve M (@lostinwoods4) reported

    @SipSipStefen It's like the older Ubisoft games where it's a big open world with nothing in it but collectables. Recent Ubisoft games managed to somewhat fix this but seems like NTE is stuck in that 2015 era

  • PresidentBigRob
    Kaptain Chaos (@PresidentBigRob) reported

    Why is #TheDivision2 running like **** constant delta and echo errors is Ubisoft servers shitting the bed

  • JMcleoe64041
    Jake Mcleoe (@JMcleoe64041) reported

    @Ubisoft why does it feel like i have a deadzon glitch

  • blackmambauk888
    blackmambauk (@blackmambauk888) reported

    @TheIshikawaRin Main issue is Ubisoft half-arsing MD stuff, not truly going into it. Diving into it, developing beyond a few basics outside of the Desmond arc, Layla's arc. It's been dragging on for 2 decades now. No endgoal in site or any consistency with what they do with it all.

  • HasoonyOf
    HasoonyOfRivia (@HasoonyOf) reported

    @SynthPotato Even if u buy it on steam Ubisoft doest install old direct x and other required apps. Its not the pc problems. Its Ubisoft bein incompetent

  • Slavi398bg
    Slavi398BG/Svetoslav (@Slavi398bg) reported

    @popuniversee I don't think Ubisoft will invest in new IP's for next little while since they have a lot of problems right now. Maybe if they're stable again we might see more New IP's again.

  • BroccuChan64
    B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported

    @LightOfEtro @ForeverPhysical @Ubisoft You part of the problem

  • ThisisRazinShah
    Razin Shah (@ThisisRazinShah) reported

    @SynthPotato The older Ubisoft games are having issues with newer hardware. I tried playing Splinter Cell Blacklist on my PC and the game would lag like its running on a potato. It would be unfair to expect Ubisoft to support games that are 15 years old on new hardware

  • Saptaraj1998
    SaptarajBorthakur (@Saptaraj1998) reported

    @Ubisoft @TheDivisionGame Stop the bad updates.. We've had 3+ in this event, people loved infinite Ronin bugs for keys in to give them in donation, but you fixed it & killed the fun. Fix hackers in EVERY DZ/raid game..Ditch EZ anti-cheat for something better... Pls.. #TheDivision

  • spurlunkin
    Spurlunkin (@spurlunkin) reported

    @SynthPotato Ubisoft is buns, uninstall C++ 2015 - 2022 then add -offline in properties in Ubisoft’s *** launcher. Had the same issue with Unity / Black flag before. Should hopefully work

  • thealphaknown
    [REDACTED] SHD agent (@thealphaknown) reported

    @allrounder249 @Ryangofett_2490 @DomTheBomb Ubisoft can be a lot of things, but environment design in their game have never been the problem in their games, and his post is only discussing that. So i see no problem with his point.

  • Ax0l3
    Tsukuyomi is tired (@Ax0l3) reported

    @DarkIxion I want to get the platinum on PS3 but I genuinely can't connect to the Ubisoft servers as they disconnect every 10 seconds

  • Primm_Slim6969
    Primm_Slim (@Primm_Slim6969) reported

    @dragonbornriver @NoseOfDeath PC version has its problems because of Ubisoft ****** optimisation, idk if it's still broken but they broke it like a couple years ago, and it's locked at 60fps. Being pc I'm sure there's ways around it. But I feel there shouldn't need to be

  • AhmedBah1386992
    Ahmed Bah (@AhmedBah1386992) reported

    @UbisoftSupport I got a email saying my Ubisoft account had a new login location detected with my Ubisoft account and it wasn’t me. I try to change my password it says “This action couldn't be processed due to too many attempts in a short period of time. Please try again later.”

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