Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Aïn Kercha, Oum el Bouaghi | 1 |
| Tizayuca, HID | 1 |
| Paris, Île-de-France | 7 |
| São Paulo, SP | 1 |
| Curitiba, PR | 1 |
| Pontivy, Brittany | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Ogíjares, Andalusia | 1 |
| Cergy, Île-de-France | 1 |
| Orléans, Centre | 3 |
| Vigo, Galicia | 1 |
| Cézac, Nouvelle-Aquitaine | 1 |
| Darmstadt, Hesse | 1 |
| Vitrolles, Provence-Alpes-Côte d'Azur | 1 |
| Charleroi, Wallonia | 1 |
| Capivari, SP | 1 |
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Dieppe, Normandy | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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chantelle lewis (@mcflybiggestfan) reported@emzy_leigh @TCWCrazyZaku Look I’m gonna say this but ubisoft should’ve stuck with dlcs. They should’ve never done live service or live streaming. At least with dlcs, you have the song you paid for. And when servers shut, you can still play the songs
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TQR (@tgzerosugar) reportedIs anyone else having trouble logging into Just Dance rn I keep getting constant Ubisoft Server Errors @UbisoftSupport
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Visuljko (@Visuljkoo) reported@kindertotem98 Issues the size of the map causes: - 60%+ of the boss roster is recycled - Most dungeons and mines function and look the same - Pacing is horrible - DLC has the same issues Ubisoft design that ruins what would otherwise be a 9/10 game
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JerBer (@JerBer11B) reported@Ubisoft Fix Wildlands boot up!
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McBidens 🍸🌹🌸 (@McBidens) reported**** Ubisoft support man, you open a case to get something fixed, something you've tried every possible solution for and find out you can only fix it through ubisoft directly doing something. So you write out a well thought out case and your response back is "you can't do *insert thing I was very clearly not asking them to do* so I will be closing your case, you are free to reopen one if you have any further questions, thanks for your understanding." and then you just can't write back to them. Omg man I can't.
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Asturides (@asturides) reported@KratosTwin Most people hate having extra launchers on Steam. Specially the Uplay and rockstar ones. PSN login sucks cause you have to manually log in each time and can't do it without the mouse, also lots of people get left out cause their countries doesn't have PSN "coverage"
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Please Explain (@Please_Xplain) reported@Ubisoft I can't create an account. Tried 30 times. error error.
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hanse_x 🌙 (@hxnxexx) reported@justdancegame @DaniloCroft (1) hey JD team, I'm sorry to ask here but has there been any issue with the most recent fankits? Asking because the exclusive assets that should come to the Ubisoft Creators Program members haven't arrived yet, I asked other people who are members and neither of them received it
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Stefano Veneziani (@stefano_vene) reported@Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.
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Olumide (@Olumide301) reported@Wario64 not working for me in ubisoft connect (no surprise)
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Dulez Ansi 💥🌐 (@dulansi) reported@bottygerjoe 💯 Ubisoft should fix their OLD game themselves if they expect us to go back and play
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Wastelanderplayz (#WeWantDestiny3) (@WastelanderPlyz) reported@DefinitelyDabzy @itzTizzleYT Best Raiding veterens around imo. Creators can jump to other games you know. The fact D2 creators were chosen is a Ubisoft problem not a D2 creator problem. I say F*** it combine communities.
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ThaSwampDonkey (@ThaSwampDonkey) reported@cleanthestunter @Ubisoft @GhostRecon FYI, Ubisoft and GhostRecon have both acknowledged the issue with Wildlands on PC and are investigating. Hoping for a fix soon. Wanted to let you know.
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Dractheimpaler (@HarryJohnSmth) reported@Willydawildcat @JAYGAMING029 And could they need and should be all guns sound the same. Breakpoint had the same problem and they added better sound to ask M4 and acr. They should have done the same to Wildlands but ubisoft does not care enough
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crusader (@crusader0884) reported@UbisoftSupport @Ubisoft @Ubisoft_UK I cannot access my account or open a ticket due to browser errors, please DM me to assist.
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