Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Colorado Springs, CO | 2 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine | 1 |
| Melun, Île-de-France | 1 |
| Ananindeua, PA | 1 |
| Saint-Germain-en-Laye, Île-de-France | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Saint-Malo, Bretagne | 1 |
| Gouvieux, Hauts-de-France | 1 |
| Laon, Hauts-de-France | 1 |
| Ellensburg, WA | 1 |
| Rosharon, TX | 1 |
| Parker, CO | 1 |
| Chicago, IL | 1 |
| Albuquerque, NM | 1 |
| League City, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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bekir
(@bekirbalabann) reported
@UbisoftSupport I paid for the game but it says me ubisoft connection problem sorry but wtf ???
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jacobdeaton10@gmail.com
(@BreezyPlaysRust) reported
@Rainbow6Game @UbisoftSupport @Ubisoft I was playing ranked and our 3 best players all got error coded in a game that was 4-4 with the final round started so not only did some of them get banned we lost because the worse players (me included) were the only ones left #PlsGiveMyElo
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Alimsv
(@Alimsv753105452) reported
@bananna_loco @FarCrygame @Ubisoft I think it is a bug, the research I did will fix it in the next update
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Discount🇺🇦
(@Discountr6s) reported
fix the cheater issue @Ubisoft ranked is still unplayable zzz
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Funnel
(@Fonnolll) reported
@Brokenbullet14 @Rainbow6Game because Ubisoft cant do anything about it, that Sony and Microsoft's problem
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| FibreOptic | ✪
(@lFibreOpticl) reported
@slayerOFdavid @xdroid2022 @klobrille Faster isn't my concern, depth, ambition, and scope is. But sure I understand the issue with having too many. Ubisoft games have a lot more than 150 in them, 150 is pretty med size for dev team. Many have 300-500 or more.
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bekir
(@bekirbalabann) reported
@UbisoftSupport I paid for the game but it says me ubisoft connection problem sorry but wtf ???
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Jim Giannakis
(@giannakis_jim) reported
@UbisoftSupport @kaleb_gaul Yea me too I just played Tha game and then it says I’ve been disconnected from the Ubisoft server also I contacted my router company and then proceeded to change my NAT type from 2 to 1 just to play the game but this error is still appearing in my main menu
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ainsley
(@DanielMcgreev18) reported
@Ubisoft @Rainbow6Game how come in ranked and unranked you can pick a operator in drone phase but if you disconnect and join back in drone phase you can't I feel like this is a issue that needs some attention too
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The_Bearded_Army
(@BeardedArmy76) reported
@TheDivisionGame great job fixing the issue of game crashing on pc. All hold up! My mistake! I was thinking of another game. This game still unplayable after the new update. No more hopes for this game 3rd time that I install and uninstall. Good jod #ubisoft
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LENNYY!
(@CrankyGun) reported
@HallofVirtualP1 @Ubisoft @assassinscreed no problem!
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Loona
(@Loonatik_) reported
I know the writing of Forspoken is the major issue people have, but I honestly expect the game to be another Ubisoft checklist sim. Elden Ring has spoiled me.
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ꫀꪜꪖꪀ ಠ_ಠ🌍☄️💕
(@juicewrldspercs) reported
@UbisoftSupport @Rainbow6Game @Ubisoft just was playing ranked 4-4 prep phase ends and the three top drags including me got kicked making it a 2v5 fix ur game
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lmao
(@JettSmi60940344) reported
@Ubisoft yo just got aimbotted and DDOS attacked for the millionth time in your game plz fix💀💀
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Emil G
(@EmilGson) reported
@JeffGrubb What a first world problem this is. I like trophies , I even buy games specifically to get certain trophies ( like Ubisoft games on ps cuz they don’t have steam achievements). But they’re for me and my satisfaction . I don’t give a **** if people cheat to unlock all theirs.
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