Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • gamerbear76 Gaming Bear 76 🎅 (@gamerbear76) reported

    @SuperClashGamin @Ubisoft You can play it on Microsoft's cloud streaming service on my phone. Game Pass perk

  • InsanePhysical Physical (@InsanePhysical) reported

    @LifeatUbisoft @Ubisoft @UbisoftMTL And the only way to fix this is the restart your game but that just dumb idk if I’m the only one but I know for sure it’s nothing to do with my internet connection cause I can do solos just fine but would like to have a full squad since this game is all about having a 3 man squad

  • billdoesbark Bill Wye (@billdoesbark) reported

    @UbisoftSupport I have a customer support issue and none of the official avenues to reach @ubisoft or @ubisoftsupport have worked.

  • TheBoldFF Here To Win FF (@TheBoldFF) reported

    @XboxGamePass i downloaded on gamepass but it keeps saying ubisoft server issue when i have to sign in with ubisoft account

  • theweekndfan123 💨 (@theweekndfan123) reported

    @BirboTheAlpha @Ubisoft @Rainbow6Game these are all great things I wanna see, but right now i just want to play against less cheaters. If they fix the anti cheat that will satisfy me for another year or so and thats plenty of time for them to make a proper range sort of thing.

  • WORLDvsJERN Jerrin Bennett (@WORLDvsJERN) reported

    @DestinLegarie They have to be developing cross-platform subscription services. Ubisoft has an add-on service within Gamepass. Why not have cross platform services between PS and Xbox?

  • Consigno10 Consigno (@Consigno10) reported

    At this point if Ubisoft+ left @GoogleStadia I'd be in trouble. It's such a great value. Ubisoft games that I can play on any screen I own easily.....@R6Extraction. Thank you @Ubisoft for your support of Stadia.

  • AlphaG666 Alpha G666 (@AlphaG666) reported

    @LifeatUbisoft Dear Ubisoft as mush as I love the AC series I'm currently experiencing this issue for AC Valhalla on the Xbox One I can not interact with Petra from the Hunters Hut on my Settlement this issue has been bothering me now for a few now and the patches don't help

  • CPI_Giorgieo915 CPI_Giorgieo915 (@CPI_Giorgieo915) reported

    It isn’t how long the game takes that’s the problem it’s how long the game stays fun for. For example a Ubisoft game gets boring within 10-20 hours of gameplay while dying light 1 was fun for like 80 hours until I got onto the collectibles where I started to get bored

  • bolodenovalgina Léo Lanza ⭐⭐ (@bolodenovalgina) reported

    @xlexlves @Bravesoldier98 @meuplaystation Crash Candy Crush Tony Hawk Starcraft Warcraft Overwach Diablo (todos Day one na Gamepass + 700 jogos, incluindo os da Bethesda, XBOX Game Studios, Activision, Blizzard, EA, Ubisoft +, etc…)

  • billdoesbark Bill Wye (@billdoesbark) reported

    @UbisoftSupport I have a customer support issue and none of the official avenues to reach @ubisoft or @ubisoftsupport have worked.

  • WORLDvsJERN Jerrin Bennett (@WORLDvsJERN) reported

    @JezCorden Ubisoft has a gaming service add-on in Gamepass. Hasn’t anyone considered PS Now would add an option for separate Gamepass subscription?

  • Nick_Marseil Nicola (@Nick_Marseil) reported

    Here's your options Sony: - Capcom: Give legs to your EVO propriety - Square: Great patnership history, makes sense - Bungie: Solves your MP FPS issues No Ubisoft No Sega No 2K Maybe Bandai Namco Maybe Konami

  • WORLDvsJERN Jerrin Bennett (@WORLDvsJERN) reported

    @JAAY_ROCK_ They have to be developing cross-platform subscription services. Ubisoft has an add-on service within Gamepass. Why not have cross platform services between PS and Xbox?

  • CPI_Giorgieo915 CPI_Giorgieo915 (@CPI_Giorgieo915) reported

    @fatboxsoftware @ricardojuchem That isn’t the problem as long as the 80 hours is fun and In dying light 1 it is. The problem is company’s like Ubisoft where they make the game really long with padding and average gameplay that gets boring within 10 hours

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