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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Orléans, Centre 1
Lille, Hauts-de-France 2
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 3
Orsay, Île-de-France 1
Melbourne, VIC 1
Marsas, Occitanie 1
Craponne-sur-Arzon, Auvergne-Rhône-Alpes 1
Créteil, Île-de-France 1
Rouen, Normandy 2
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Perpignan, Occitanie 1
Pérols, Occitanie 1
Auch, Occitanie 1
Bayonne, Nouvelle-Aquitaine 1
Saint-Paul-lès-Dax, Nouvelle-Aquitaine 1
Montaut, Occitanie 1
Paris, Île-de-France 12
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Crater_Bob
    Crater Bob 🇨🇦 (@Crater_Bob) reported

    @snoozychu @serdisbad And people wonder why I stopped playing that friendship-ender of a nightmare! @Ubisoft can't stop making these broken-*** games, I mean look at Siege, the marketplace for the game is STILL down after the Christmas hack nearly five months ago! X_X

  • oliver_drk
    Oliver Darko (@oliver_drk) reported

    Multiplatform is not a silver bullet. Otherwise Ubisoft and Embracer wouldn't be in trouble.

  • AshenOne38286
    Daichi (@AshenOne38286) reported

    @HardwareUnboxed IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

  • GoldenDenn
    Denn (@GoldenDenn) reported

    @SaizyakuZakoman @Poke_kaiPJ They don't even have to publish themselves if thats the problem, ask Bandai or Ubisoft or any other company to publish them for you. Yet they don't.

  • LaCucamunga
    Nippopolis (@LaCucamunga) reported

    @Wehavecomefor The crash has already started, it's just a matter of how long can these companies go bailing eachother out after a AAA game flops. Ubisoft is already on the way out, we've had 5 different Concord-like failures, and not to mention everything coming out is a remake.

  • Jomyjames3
    Jomy james (@Jomyjames3) reported

    @UbisoftSupport Why u guys suspended my ubisoft account. I didn’t do any mistakes still suspended without any information. Now iam struggling to login.

  • JoshMTJohnstone
    JoshuaJohnstone (@JoshMTJohnstone) reported

    @UbisoftSupport I have been banned on Rainbow 6 for 365 days for a TOS breach, I have no idea what I have done and I've opened multiple support tickets just to get emailed that "my problem has been resolved" when it has not. please help my Ubisoft name is Wyehtt

  • Hakan1630386105
    Hakan (@Hakan1630386105) reported

    @nachitoochoa1 @Ubisoft Had this issue; TysonNerd on X sorted it.

  • Rustyknale
    Deuspigeon (@Rustyknale) reported

    @ColdBwoyy @TheDivisionGame Welcome to Ubisoft. They implemented New ANTI_Cheat, blocking all MAC users that have to play via Cloud gaming. And didn't even solving their Cheat problem.

  • arthur_url1986
    jurídico lilith (@arthur_url1986) reported

    @uppindowners_ @ItsLazBoi fr, AC's biggest issue is how split its fanbase is (specially after the RPGs). Imo its why the quality and features are so inconsistent with every game, because every Ubisoft division working on them is trying to please a different side of the fanbase with each title

  • nDmm79
    هوس. (@nDmm79) reported

    It has been 13 days with no resolution to my issue in The Division 2. This level of delay is completely unacceptable for a technical support case. I expect a definitive update and an immediate fix. @UbisoftSupport @Ubisoft @TheDivisionGame

  • imdemente
    Demente 🇵🇷 (@imdemente) reported

    @AgaiinTx This just proves that the leaks are real, and to be honest, it's partly good for Ubisoft, because it makes them realize what they should change or fix in their games...

  • C0NTENT_CR0W
    CONTENT CROW (@C0NTENT_CR0W) reported

    Who’s gonna tell @Ubisoft, they have to fix the game for us to play it

  • spinelessaisha
    aisha (@spinelessaisha) reported

    @finitecrystal i do have my problems with ubisoft game but i don't think my problme is "they're following the same formula that made far cry 3 good" bc i dont' even like far cry 3 myself

  • asdfghj1489
    asdfgh (@asdfghj1489) reported

    @Fen0505 @Pirat_Nation Ubisoft will admit their mistakes and will fix it decades later, but you're gonna have to pay for it

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