Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marlton, NJ 4
Paris, Île-de-France 3
Perth, WA 3
Homécourt, ACAL 2
Alcantarilla, Región de Murcia 2
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre-Val de Loire 1
Villefontaine, Auvergne-Rhône-Alpes 1
Cesena, Emilia-Romagna 1
Nantes, Pays de la Loire 1
Angers, Pays de la Loire 1
Troyes, ACAL 1
Brest, Bretagne 1
Neufchâtel-en-Bray, Normandie 1
Limoges, Nouvelle-Aquitaine 1
Köln, NRW 1
Tremblay-en-France, Île-de-France 1
Dinan, Bretagne 1
Buzançais, Centre-Val de Loire 1
Brugge, Flanders 1
Dubai, Dubai 1
Chatou, Île-de-France 1
Carpentras, Provence-Alpes-Côte d'Azur 1
Edinburgh, Scotland 1
Halifax, NS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • jdot242 JDOT (@jdot242) reported

    I get kicked from a game where 3 others were also kicked. And the game ended so I have a 60 minute ban? **** you @Ubisoft fix your ****** servers

  • KomeCloser420 Jed Knight (@KomeCloser420) reported

    @TODauer @Mihoeth @pcgamer Play both game on PC never crash once like you said 13 times. But what i can said is Ubisoft optimization is non existing. That being said cyberpunks 2077 is somehow still manage to being worst with their optimization, bugs, and AI.

  • alecfisher01 Alecfisher (@alecfisher01) reported

    @MacieJay @Pengu Ubisoft doesn’t give a damn about fixing this game, Ubisoft:take this pro league bundle and please ignore this games crippling issues and please watch these league games it’ll distract you from this games death.

  • SameCombo . (@SameCombo) reported

    @thelonewolf28 Always wanted a good samurai game, I’ve waited years for Ubisoft to do an AC game based about samurai and nothing. Atleast we have sucker punch for now. GOT has it issues sure ain’t gonna lie but it’s such a beautiful game and amazing gameplay.

  • MuratAl48035438 Murat Albayrak (@MuratAl48035438) reported

    I contacting support on Ubisoft support instead of helping they close my complaint down I would refund for the season pass since they are unwilling to fix they problems with Valhalla

  • thenoob_803 Shravak Shakya (@thenoob_803) reported

    @ShyColdChris @shbzz The devs are already discussing this with the pros, they're accepting that certain problems exists and that they are working on solutions and also giving logical explanations to why some issues can't be fixed right now or aren't that big a problem. Exactly opposite of Ubisoft.

  • Sanpaku1970 Darryl ⇶ (@Sanpaku1970) reported

    @dr2thumbs @rocketmanbr @IGN Most played it on PC. Here, all the console edns are the ports. I'm glad they're shifting to systems design issues, as these (character overleveling, Borderlands style loot spam, Ubisoft style presentation of open world content) were the main flaws in my 2 playthroughs.

  • MuratAl48035438 Murat Albayrak (@MuratAl48035438) reported

    Ubisoft support will never respond to you dm they will only insult you for they crap service they give pls don’t buy games from Ubisoft.

  • yes__lad yes lad (@yes__lad) reported

    @sijboy1 @Rainbow6Game Ubisoft can't do anything about it, and also u think the social media guy can fix it?

  • pIutofps Pluto 🛸 (@pIutofps) reported

    @TSM_Beaulo @Ubisoft fix the ****** game

  • B_Ix33 B_lx3 (@B_Ix33) reported

    @Ubisoft fix your uno servers already, its been 33 minutes and ive been disconnected 11 times and i crashed 2. my friends had the same issues. fix your servers

  • SameCombo . (@SameCombo) reported

    @thelonewolf28 Always wanted a good samurai game, I’ve waited years for Ubisoft to do an AC game based about samurais and nothing. Atleast we have sucker punch for now. GOT has it issues sure ain’t gonna lie but it’s such a beautiful game and amazing gameplay.

  • Nuggy83260316 Nuggy- (@Nuggy83260316) reported

    @hell_brauni @Rainbow6Game It's not something ubisoft can fix

  • niyster Niyster (@niyster) reported

    monopoly plus for pc is the worst possible monopoly **** you ubisoft uplay using ***** fix my game so i can finish it dumbass

  • MuratAl48035438 Murat Albayrak (@MuratAl48035438) reported

    @Ubisoft Why don’t u fix u Valhalla and it’s dlc for 8 months I have been having problems with the game in take my money I can’t even fix u game I find Ubisoft and it’s staff pathetic

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