Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • G_Assassin90 G-Assassin (@G_Assassin90) reported

    @TheTrue_Seal Bradley the Badger is also made by the CD of Mario + Rabbids. Ubisoft wasted so much talent in recent years on making live service type games.

  • Ayman37872985 ERRRRRR (@Ayman37872985) reported

    @ReStachio_1 @JustAcidity @JessGOAT i agree with u its that the thing im saying ubisoft HAS WAY BIGGER issues than banning skin exploiters or account sharing **** ... Focus more on new content , banning cheaters , and securing the **** support who steals accounts go do your research about thi

  • troviin t r v (@troviin) reported

    @TeakR6 @nexuswga It's ******* things from Ubisoft They're literally banning guys that change emails or login account with diff IPs Probably they want literally close all black market of accounts and all

  • 4DRome MARCUS AURELIUS🏺🏛️ (@4DRome) reported

    @UbisoftSupport @TheDivisionGame I spent 600 euro on a fcking steam deck, got games on it, each not less than 20 euro and I can’t even play it cos I can’t login into Ubisoft and I also can’t create an account…. This is some bullshit, I’m returning that **** and dropping the worst review on Ubisoft and steampunk

  • KnownAsJake_ KnownAsJake.- (@KnownAsJake_) reported

    @JessGOAT @JessGOAT but it is not the case, one of my smurf got banned and i didn't buy it and i played just 2 games in the last 8 years on console. I created that account Y1S1 on xbox. So it has to be a big error from ubisoft.

  • ExactlyAlice Alice.Exactly (@ExactlyAlice) reported

    @Buxton14Connor @UbisoftSupport Have the same issue. Xbox Series X, Ubisoft+ sub.

  • realMilliardenM Le fishe connoisseur (@realMilliardenM) reported

    @DanielOlimac @relaxltsme Every Ubisoft game plays exactly the same. Even games like Hogwarts legacy are basically a Ubisoft game with a Harry Potter skin on top of it. Not the mention the trillion souls likes. Gacha games have problems but being too samey is not one of them.

  • jerryb628408 jerry b (@jerryb628408) reported

    @Ubisoft @UbisoftSupport still full of mouse and chronus ( no recoil ) on console...are u gonna do something ? ur mouse trap is not working. and u clearly dont want ban them for money... disgusting...#r6isdead

  • Arkamedeez Kevin (@Arkamedeez) reported

    @IndieLauraSDG I think the big problem is producers try everything to appeal to consumers, EXCEPT what consumers don’t want. The problem is, industry Titans(EA, activision, ubisoft) are so creatively bankrupt, they turn to appealing to consumer emotion rather than want/dont want.

  • AlisGoodTweets Ali🇵🇸🇦🇺 (@AlisGoodTweets) reported

    @TheTrue_Seal It's known that for years, Ubisoft has had severe management issues and this just proves that further. I'm glad that these developers are getting their chance to work on games they really wanna make.

  • Ayman37872985 ERRRRRR (@Ayman37872985) reported

    @ReStachio_1 @JustAcidity @JessGOAT you said it yourself , cheaters went from everysingle match to 5 matches a day , means there is still cheaters , there is also the problem with people working in ubi support stealing og players , ubisoft could fix tones of **** instead of banning legit fans

  • kennett_nicolas Resident evil fan (@kennett_nicolas) reported

    @Joshloowa @assassinscreed I got the same issue thx ubisoft guess we're going to lose 4 days of Christmas chest gear or loot

  • JeffSte44146474 J. (@JeffSte44146474) reported

    @DiscussingFilm Proof that Ubisoft has (had) good developers and the problem is and always have been Ubisoft’s management.

  • Ayman37872985 ERRRRRR (@Ayman37872985) reported

    @ReStachio_1 @JustAcidity @JessGOAT ***** bronze ?my level 2000 account got banned been afk 2 months , im not saying the game full of cheater despite last season having them every single match , im saying ubisoft should focus 1000 issue not ban legit players for no reasons ty

  • Im_Tezyy Tezyy (@Im_Tezyy) reported

    @SenValeTV So Ubisoft literally cant do nothing right. I get false banned and everyone’s banned for tos breach. If yall need to hire people for these kind of things lmk. I’ll fix the problem

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