Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Lanús, BA 1
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Primm_Slim6969 Primm_Slim (@Primm_Slim6969) reported

    @dulansi Yeah, ubisoft do tgeir remasters very basic anyway, it sucks, I had lots of issues with ezio trilogy as in bugs, nothing game breaking but still annoying, ac3 worst and visually at times isn't great because pf how they updated lighting

  • xRonnie12 Ronnie (@xRonnie12) reported

    @Ubisoft FIX YOUR **** GAME

  • TheSPDudeRP TheSPDudeRP (@TheSPDudeRP) reported

    @Halxton "It was willing to evolve" to what? A ubisoft slop where exploration is not a core mechanic and level design goal, but "side activity" in the dead open world? To reducing Lara's personality to whiny victim with daddy's issues from an optimistic aristocrat lady?

  • FN_Skwurmy Skwurmy (@FN_Skwurmy) reported

    @Ubisoft @Rainbow6Game Can u please fix ur game ? Ive landed so many body/ headshots that’s not doing anything and a mf rounds a corner nd hits one single shot and I drop. Please fix this.

  • WadeCre8tes WadeTheCre8tor (@WadeCre8tes) reported

    @SynthPotato @ymnis_v1 My problem with horizon hate is that yall dont ghost of tsushima the same energy when it comes down to "lack of creativity" dont get wrong i like ghost but its more like a ubisoft game than horizon. Horizon just gives yall this weird hate ***** for some reason

  • ReeceMellor0 Reece Mellor (Scudge) (@ReeceMellor0) reported

    @ChrisShuler4 @PrincipeVirtu @GoNintendoTweet Then it means they're being proactive and not trying to hide issues from the consumer like Ubisoft etc. might. I'd sooner have a heads up tuian be lied to, then I can make an informed purchase decision :).

  • Seizure_r6s Aaron (@Seizure_r6s) reported

    1 loss because my game updates mid game. 2nd loss because enemy’s plant in roof and lag server decent game @UbisoftSupport @Ubisoft @Rainbow6Game

  • lincoln927 Grumpy Ωmega 🇧🇷 (@lincoln927) reported

    I know Ubisoft and the AC franchise have their problems. I'm first to admit it. But a sponsorship from them is still a huge deal.

  • TheClubXbox ℂ𝕝𝕦𝕓𝕏𝕓𝕠𝕩 (@TheClubXbox) reported

    @shake_zula47025 @ScouterVee If a company the size of Ubisoft rely on ONE title to save them, they were already in big trouble long before AC Shadows released. I'm guessing you knew that too but it doesn't fit into the narrative, now does it ?

  • AnaKiiN117 Gli ingiocabili del 31/0-5/25 (@AnaKiiN117) reported

    @VarsityGamingTV the fact is I am 100% sure Ubisoft is not working rn, just look at the gamebreaking bugs like Castle , clipping through floors glitch. We gotta be honest saying Siege X is been worse than the last 8y combined, i remember Grim Sky was a bad season but this is on another level.

  • femillangarcia Felipe Millán Zapata (@femillangarcia) reported

    BTW, this problem is not only present in Crypto. Go ask Ubisoft.

  • kOFIaNDOH2 Señor Kwofie (@kOFIaNDOH2) reported

    @TallonXIV @mohplay_inc_ Calling shadows piece of **** is straight cap, its actually a good direction for ubisoft. As to what comes next is where the issue lies. GoY on the other hand from the state of play feels like a baby of GoT and AC Shadows from every point but then again lets wait till we play it

  • webbster64 Webbster64 (@webbster64) reported

    @Dexerto Get him to talk about @Ubisoft and @EA deleting peoples accounts making the physical copies they paid for useless just because they didn't login to the crap launchers

  • palmetto444 palmetto444 (@palmetto444) reported

    Why won't @Ubisoft allow the #SplinterCell games be rereleased and remastered on @PlayStation ? Is it a legal issue?

  • ReticleRonin 〽️ Reticle Ronin Michigan Wolverines/Detroit Lions (@ReticleRonin) reported

    @GeminiJack11 @SynthPotato What Ubisoft has those type of archer game play mechanics ? I don’t min a person disliking a game , but I have a library full of games and none of them have archery mechanics that feel good like that. I don’t even know a game that even plays like horizon in the modern error

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