Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Colorado Springs, CO | 2 |
| The Colony, TX | 1 |
| Manthelan, Centre-Val de Loire | 1 |
| Taubaté, SP | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Berlin, Land Berlin | 1 |
| Franco da Rocha, SP | 1 |
| Lages, SC | 1 |
| Weymouth, England | 1 |
| Vitória, ES | 1 |
| Passo Fundo, RS | 1 |
| Ponta Grossa, PR | 1 |
| Campina Grande, PB | 1 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine | 1 |
| Melun, Île-de-France | 1 |
| Ananindeua, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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milk
(@degenLord_) reported
@OrdinaryGamers Bro how is ubisoft going to have a steam sale and far cry 5 servers are broken I can't even play with my friend Co op what a ******* waste ubi is of a company
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Baltimore's DJ Legacy (SanityLostStudio)
(@DJLegacy23) reported
@pasjc2001 @EleganceFTH @BungieHelp Everything else? Infinite Hologram Invisibility in Crucible? Exotics so broken they've been removed from end game content & Gambit? A matrix storyline & a single cutscene cut into 2 parts to book end the campaign? A few unbalanced guns? A Ubisoft/Activision style map? I'm lost...
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Boba Smith
(@ClownShoesZomg) reported
@OhDoShutUpSteve @TheTrollingQ Even when the games were on Steam you still needed the UPlay launcher. So you'd open Steam, find your game, launch it... Nope the launcher only launched UPlay so then you'd sign in, find your game, and finally be able to launch it for reals. So them being off Steam is no big.
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u dont know
(@AlexDeG03383077) reported
@thecatgamerd @Ubisoft @Rainbow6Game I have the same problem with almost every challenge
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Kerchak
(@CallMeKerchak) reported
@sephjnr @UbisoftConnect Same, the psn account linked to my Ubisoft isn’t my account and I can’t fix it. It’s dumb
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F2 Symbol
(@kxnjyy1) reported
@UbisoftSupport @Ubisoft how many times is your game going to crash for me it’s crashed at least 20 times since the new season and I’m on Xbox my username is Symbol F2 can you give me an idea what could be going wrong to fix it
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lolsupboi
(@lolsupboi2) reported
@Ubisoft U realize the launcher is broken for ghost recon right??
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Ray
(@BowsBackInDayZ) reported
@UbisoftSupport Just checking to see if there is any update on a fix I commented and made a request at ubisoft help 2 days ago but haven't heard anything back on either end I've tried redownloading the game and resetting my Xbox and wifi multiple times but nothing has fixed it yet.
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Jisoo
(@1nonlyjisoo) reported
@Miciek2009 @Lukas_c28 @Ubisoft Do you expect every game to keep at least 50k people every month? The numbers beyond that make much more sense, its hard for a live service game to maintain such a heavy number. Plus like you said its only steam. Game totally brought in over 100k on launch.
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Ole Donsen
(@Netrunner99O) reported
@HappyCloudGamer Ubisoft releases mostly unfinished games to the point I don’t trust them anymore,I won’t take a chance so yeah maybe Sony could fix Ubisoft,assassin’s creed number 65 could be a great game
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Cosme Junior
(@ccsjuniors) reported
@Ubisoft I can’t connect to Ubisoft servers playing ghost recon breakpoint, PS4 I heard that some users may lose their account, I hope that’s not happening with mine. I’ll try again tomorrow but today, not working 😒
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stephen davis
(@Steve_Davis_UK) reported
@oogravyoo @GTS_Tweets No, they released some sort of DLC, then after the DLC was released people started saying the game wasn't saving properly. I think it was across all platforms, and Ubisoft never bothered to fix it.
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Dillon
(@fs_dillon) reported
@CloudDosage The Luna+ channel is 95% of the service now since the channels merged. You can stream Ubisoft games you own w/o Ubisoft+. Adding the channels up, to include $17.99 for Ubisoft+, is misleading. These definitely fall in to the category of 'addons'. I pay $5.99/mo for legacy Luna+.
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name
(@Stunnaz84) reported
@Ubisoft It's nuts how blindsided you guys are, you guys are chasing tooth and nail for a games as a service title when you have (or had) this. This could've been your COD but ya gave up on it smh. I enjoy COD but the Division is a different league of its own
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MiniGamer
(@Jan91671671) reported
@UbisoftSupport @ImDumDum21 Hi Ubisoft, for me a reboot of my router has helped so far. Have to test if the problem persist over the days. Does this possible fix match with your knowledge so far?
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