Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1
Adilly, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Farmland2050 Brayden (@Farmland2050) reported

    @Rainbow6Game @Stromae really another character when will you fix the real problems like freindly fire one shot headshot lowering the damage there easy to fix so get on it it's been 7 years now Ubisoft come on

  • econ334 Brave Sir Robin Disciple (@econ334) reported

    @Ubisoft I am error

  • BenjoR6S Benjo (@BenjoR6S) reported

    @Ubisoft fix Rainbows game sound. Its honestly so embarrassing that your game is 7 years old and your game sound still doesn't work. And stop getting mario cart players as devs 🤡

  • luigirules95 Anthony (@luigirules95) reported

    @UbisoftSupport hi i forgot my email for my ubisoft club i would normally sign in using my xbox sign in but im playing a game that is on the Nintendo switch

  • lolmanomggodduk LOLman (@lolmanomggodduk) reported

    @TheeMockingjqy @Fixlation7 @Steam Do you have a workshop on epic? Do you have a customizable profile on epic? Ofc some people might not have problems but for the majority of us it does and it works like ****. Sure its better than ubisoft or origin but compared to steam its nothing. (Steam is also flawed)

  • Starkiller_1710 Starkiller_1710 (@Starkiller_1710) reported

    @UbisoftSupport Just now but since last week i got problems on other ac games to connect to uplay wirh everyone except valhalla on ps5 but on ps 3 and 4 its doesnt work

  • rj_black94 RJ Black (@rj_black94) reported

    @Ubisoft @UbisoftSupport fix your **** in the division 1. I been booted from the server with a bug DELTA-C message 6 times in only an hour and i know its not my internet because i am on wired fiber optic right now and the division is the only one that kicks me from the server

  • dank_memes17 Big Thonk against k-pop (@dank_memes17) reported

    @Ubisoft Adler saying “there’s always a problem, fix it”

  • FreshlySane Monstruo (@FreshlySane) reported

    @Ubisoft I am error

  • ThirstyRaccoon Re4Raccoon (@ThirstyRaccoon) reported

    @Ubisoft I got another settlement in trouble, I mark it on your map general- Preston Garvey

  • SuperiorR6 Super1or 🐢 (@SuperiorR6) reported

    UPDATE: Waited for 15min to queue just to queue with him on my team and then he DDOS'd my internet. Ubisoft fix your ******* game PLEASE

  • JustAGamer6464 JustAGamer (@JustAGamer6464) reported

    @nintendult @Wario64 The thing is that reveal looked terrible. Like, janky graphics and terrible framerate issues definitely made it look sus. Though I was looking forward to it since the original was great, Ubisoft is terrible at doing anything right and their games suck so bad now.

  • AiasR6 Alias🌱 (@AiasR6) reported

    @UbisoftSupport Error code 17006. I’ve done the cloud sync and achievement sync work around (disabling auto cloud syncs, backup files etc) and still having issues. I’ve uninstalled/reinstalled uplay and R6 Siege and I’ve updated EVERY driver using DriveEasy but STILL having problems

  • noegdud Noegdud (@noegdud) reported

    @Ubisoft You need to fix this matchmaking issue. For whatever reason, anyone finding a match of @Rainbow6Game in Australia gets thrown into a server in South East Asia rather than an Australian server. It’s getting incredibly annoying right now.

  • Eiriesan Eirie.Summer (@Eiriesan) reported

    I try to play the division 2 about few month. But problems about game won't start still not fix. So i decide to stop and permanent quite from UBISOFT game. No more UBISOFT for me Good bye. #Ubisoft

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