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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rennes, Brittany 3
Soumagne, Wallonia 1
Paris, Île-de-France 13
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Lille, Hauts-de-France 2
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 2
Orsay, Île-de-France 1
Melbourne, VIC 1
Marsas, Occitanie 1
Craponne-sur-Arzon, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • tokyosdaughter
    ハニーバニー (@tokyosdaughter) reported

    @Pirat_Nation "modern graphics" Hold ******** on What this woke dev is saying is: "We are figuring out how to retell Sam Fischer's story for modern audiences" MGS 3 remake didn't have this "modern graphics" tech issues. Ubisoft needs upper management approval to indoctrinate wokeness!

  • Chris_Somewhere
    Chris (@Chris_Somewhere) reported

    @Mangalawyer Ubisoft is already in financial trouble. This game will only make the bad situation worse, as it is not going to sell well.

  • Sir_Dammed
    SirD 🇺🇸 (@Sir_Dammed) reported

    Now you're just doing semantics. I obviously meant, "if it's revealed that it's not censorship and the change to the outfit is reverted, I'll send you $1000." It doesn't matter if it's "a bug" or something else. My "bet" is that Ubisoft will not state it wasn't censorship... because that would be lying (which carries legal trouble)... and they especially will not revert the changes. If you're so confident in your position, why not bet on it? Would be free money for you.

  • 16thHarmony
    16thHarmony (@16thHarmony) reported

    @GreenPulsewire @Colteastwood Not really unifying...more like absorbing. Give it 5 years, Xbox will cease to exist as a console. Game Pass will be diminished to a Ubisoft Classics like service and the priority for their first party game releases will be on Steam and Playstation.

  • MikeJM5421
    Michael Martin (@MikeJM5421) reported

    @Rotkapp5990 @TheDivisionGame It's Ubisoft, they will always have issues when implementing this stuff

  • gear7ven
    gear7ven (@gear7ven) reported

    @UbisoftSupport Hi,my ticket #25868119 has been open for over a month with no response after I submitted the requested log files. Issue: Xbox account linked maximum number of times — need backend counter reset. Ubisoft: gear7venXB / Xbox: ArtemKa please look into this 🙏

  • TheDezembro
    TheDezembro (@TheDezembro) reported

    @Pirat_Nation He's right. Ubisoft is probably the biggest example of incompetence we have. It's gamedev gone wrong. It's important to note not all those 16k+ employees are at ONE studio, they have multiple making multiple games. But it is regardless insanely bloated and the biggest issue is despite them being multiple studios, they're all "LOCKED IN" to the big source at the center that I bet gives them next to no creative freedom. Just templates on top of templates to be used with out of touch ubiquitous ideas THEY want to make work for their purposes (built for monetization) but that gamers don't want to play. This is why the Expedition 33 guy had to leave. He was stuck in a sanitized, uniform, static and sterilized machine where "artistry" has died a long time ago.

  • ordinarymike
    maikel_ (@ordinarymike) reported

    @akossz30 @ObserverNyx @Pirat_Nation The problem is that current management of Ubisoft or other companies who act like they know better than their own customers who buy their products unfortunately won't give a **** about what people have to say, and usually they ignore even constructive criticism towards them and do nothing about it. Like with AC:Shadows, where they were marketing game using "real historician" where at the end it turned out that it wasn't any historician, or when they said the game will be "as historical as accurate" and that they are working with a game who wrote historical books, and also they kinda lied, because that guy who wrote this books was criticized for being innacurate in his books. I wish Ubisoft will some day comeback to their roots and start making games that people would love to say, because I've played a lot of their games back in the days like Beyond Good and Evil, Rayman, Prince Of Persia.

  • SrMolero49
    MrMolero #ThankYouToriyama (@SrMolero49) reported

    @SynthPotato @assassinscreed @Ubisoft what is this?? Why have you decide to not use mocap for these side quests at all?? You need to fix this, please 🙏🙏🙏

  • SakiKojiro
    Sasaki Kojiro (@SakiKojiro) reported

    @BeOneWithTheBS @JessicaBoddy Bullshit. I guarantee you’re a young idiot invading the fandom and deciding it’s yours now. Idiots like you that just consume the slop and have no understanding of good storytelling are the problem. Chadley and his Ubisoft towers can screw off.

  • MysterD
    D. (@MysterD) reported

    @Jaywalking0d @coconut_jpgg Yup, UbiSoft been forcing UPLAY/UbiSoft Connect client-app service on almost all of their PC games since Assassin's Creed 2 on PC (except probably that DRM-less experiment on PoP 2008 Reboot).

  • Sirnoobwulfgr
    Sir Dwulfgr (@Sirnoobwulfgr) reported

    I ran into the same issue while I was at ubisoft, I was specifically told to stop calling everyone Sir/bhaiyya and just call them by their name Takes a while to get adjusted xD

  • loinmin
    𝙈𝙖𝙩𝙩 𝙂 (@loinmin) reported

    @XBOX @XBOXSUPPORT @UBISOFT FOR THE LOVE OF GOD FIX ASSASSIN'S CREED BROTHERHOOD XBOX360 BACKWARDS COMPATIBLE MODE, **** CRASHES FOR NO DAMN REASON AND ITS SO FKIN ANNOYING, IS THIS WHY ITS DELISTED FROM THE STORE, FOR **** SAKE, NEGLECT IT INSTEAD OF FIXING IT, EZIO EZIO EZIO

  • TiimoTP
    Timo (@TiimoTP) reported

    @__John741 KCD2 has significantly more motion capture than odyssey and Valhalla, that alone makes it better, cyberpunk made an in game cutscene system that is leagues of AC, and Ubisoft have the money, it’s clearly a skill/laziness issue, not money.

  • henry5839201746
    henry (@henry5839201746) reported

    yo @Ubisoft can you fix not being able to equip the black attachment skin to all like you can with the other universal skins?

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