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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 9
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TurkiTalents
    AbuGhamdi (@TurkiTalents) reported

    @Ubisoft Please fix your faulty launcher, Ubisoft Connect.

  • ParkerMoss5151
    Parker Moss (@ParkerMoss5151) reported

    @assassinscreed FIX UBISOFT CONNECT

  • Uhohhhsis
    Omni (@Uhohhhsis) reported

    @Ubisoft DO NOT BUT UBI PLUS OR PREMIUM. They won’t even acknowledge or look at the support page. Highest upvoted issue and nothing no hotfix the entire weekend. Gross.

  • The_Darksirius
    DarkSirius (@The_Darksirius) reported

    @JamieMoranUK Lets not forget EA Play Pro and Ubisoft Connect where you can play those publisher's games DAY 1. Yeah, but Gamepass is the problem.

  • ReneeBai_VT
    Renee 白蕾倪🪭🦊 (@ReneeBai_VT) reported

    @GoldeyTheFox Second time playing the game and I’ve already broken the game 3 times 💀 at this point feels like I’m stress testing Ubisoft servers lmaooo

  • MR3Dev
    MR3D-Dev (@MR3Dev) reported

    @G_Assassin90 The problem is that it was made by Ubisoft Quebec. They can't hold themselves to go full millennial when writing

  • AncientSweden
    AncientSwede (@AncientSweden) reported

    @Ubisoft @UbisoftSupport When is a fix for Black Flag Resynced coming out? it's totaly unplayable! #broken #patch1.0.4

  • FunGaming44
    Fun Gaming (@FunGaming44) reported

    @assassinscreed @Ubisoft @UbisoftSupport New Cloth Physics causing lag during parkour in like Nassau as example. AC Black Flag #acblackflag

  • eCocina81
    Eduardo Cocina (@eCocina81) reported

    @Ubisoft Fix the stutter issue in the new patch!! Is unplayable.

  • DraculaIsLameAf
    SlightlyBlackMale (@DraculaIsLameAf) reported

    @FatWalrusKing @Ubisoft What fix to khatun?

  • Fran_del_Valle
    Fran (@Fran_del_Valle) reported

    @TheCassiniGames PLEASE @Ubisoft dont fix it.

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • researchwi
    research (@researchwi) reported

    @Ubisoft @Ubisoft How to Fix RTX 5060 Screen Flickering in Watch Dogs 2?

  • TheXboxLove
    The Xbox Love (@TheXboxLove) reported

    @TheRealZephryss Positives: combat and sailing still hold up insanely well, world feels alive. Negatives: still no day one on GAME PASS for these AC remasters, Ubisoft needs to fix that before anything else.

  • Trippahive
    joey (@Trippahive) reported

    @AdrianCole1980 @GhostRecon Give me wildlands back with 60 fps the best ghost recon. All these fans crying about a new game like it’s not Ubisoft lmao make them go back and fix what they put out before making newer slop

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