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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RandomPigeon890
    RandomPigeon (@RandomPigeon890) reported

    @helldivers2 Way to go **** over the community then peddle junk to a problem you created. Disgusting greedy behavior not even EA or Ubisoft would stoop this low.

  • _Nathan_Jensen
    Nathan Jensen (@_Nathan_Jensen) reported

    @GPrime85 This is a huge issue where people who claim to want better media also refuse to pay for it. Disney, Ubisoft, and Random House may be ideological, but they also follow incentives.

  • lyam_rober89
    Lyam Roberts (@lyam_rober89) reported

    @Ubisoft Scalping is a huge issue regarding the collectors edition of this release. Please message me as I would like to own a copy, but all ore order websites are out of stock due to bots and resale.

  • CertifiedSperg
    CertifiedSperg (@CertifiedSperg) reported

    @medster101 The problem with the franchise is that it developed too many “sub factions” for their fanbase. It isn’t just Originals vs RPGs. They’ve splintered their fanbase across every franchise Ubisoft owns. Splinter Cell is dead, Rainbow is an E-Sport, Ghost Recon is GTA, etc

  • jzandraa
    bien (@jzandraa) reported

    @UbisoftSupport Every time I try to login at Ubisoft Connect and play AC Brotherhood, it always says that there is an error that occurred/Account Suspended. I cannot login to my own account on which I have bought games for. Case number is 25779455, can you PLEASE fix my account

  • dyivi_
    dyivi (@dyivi_) reported

    Ubisoft connect pisses me off so much with having to re enter my password every time I want to play a game that it makes me want to pirate the games that I already legally own just so I can boot it without needing to login every single ******* time 🫩

  • 0nikamo
    0ni (@0nikamo) reported

    @ValyrianFPS @Ubisoft Ubisoft Connect saves login token like any other service challenge IMPOSSIBLE

  • Rainbow6Mobile
    Rainbow Six Mobile (@Rainbow6Mobile) reported

    @Xmrt903bjk This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

  • Scott66785108
    Griff (@Scott66785108) reported

    @OhDoughPlays It's so satisfying to feel yourself get better in that game. People hate Ubisoft but it's one of the most successful live service games ever

  • BrianMarti42502
    Celes Chere (@BrianMarti42502) reported

    @jardelius @ManoThigasx it finally launches after a minute or so, and that's if im logged in. other stores like ubisoft and epic and EA, all their own launches, they make me login, 2 factor bullshit, download updates, if i even rememeber my pass word I pirate the game. I click play. It plays.

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • JMcleoe64041
    Jake Mcleoe (@JMcleoe64041) reported

    @Ubisoft why does it feel like i have a deadzon glitch

  • SomeSillyGoosy
    𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported

    @6Paths5Rings @RohanKarMooN But anyway yeah the gameplay changes in AC3 remaster are cool but introduce a whole bunch of issues and bugs not in the original since they rushed the remaster and was made by a small inexperienced Ubisoft studio. There are people who have listed all the issues with remaster.

  • big_reaper33
    Big Worm (@big_reaper33) reported

    @Rainbow6Game Bahaha what in the gay **** is this ****…..so much for a milsim hey….******* Ubisoft when you gonna crash out can’t happen soon enough

  • Rainbow6Mobile
    Rainbow Six Mobile (@Rainbow6Mobile) reported

    @UbaidSomehow This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

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