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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 9
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacquesdrums1
    James Jay 🇿🇦 🤝 🇬🇧 (@Jacquesdrums1) reported

    @Ubisoft This new update sucks! Loot not picked up, enemies not responding to your whistle, harpoon quests not loading, trophies not dropping. Fix this!!!

  • YtfhR6
    ‎ Ytfh (@YtfhR6) reported

    @Nindsza @Ubisoft New glitch on console atleast when u que with players out of your region, even if not host the lobby will be bugged.

  • FeyFather
    Swamp Hermit (@FeyFather) reported

    @kulpreetvirdi Yes, I can and do demand exactly that. @Ubisoft has every chance to do right by its fan base and instead delivered this glitched, unfinished slop then didnt support players when they had issues.

  • Superbarsafan
    Extremadura blaugrana (@Superbarsafan) reported

    @Stormy977182671 @kikegames97 @Ubisoft Hell no. Combat with Yasuke is weak and Naoe is kind but not fluid enough. Parkour was broken at launch.

  • elgallo_87
    AC (@elgallo_87) reported

    @Ubisoft It finally happen. The problem is I wanted this like 7 years ago.

  • HighDefDiscNews
    HighDefDiscNews.com (@HighDefDiscNews) reported

    Yo, @Ubisoft fix that!! Ship needs a steady wheel…

  • ardennashh
    nash (@ardennashh) reported

    @Ubisoft @Rainbow6Game I KNOW YALL SEE THEM CRASH REPORTS. FIX THE ******* GAME BEFORE I TAKE THAT TRIP. THERE IS NO REASON MY GAME SHOULD CRASH TWICE EVERY GAME.

  • MR3Dev
    MR3D-Dev (@MR3Dev) reported

    @G_Assassin90 The problem is that it was made by Ubisoft Quebec. They can't hold themselves to go full millennial when writing

  • Chrissx_x
    Chris Cave (@Chrissx_x) reported

    @beyond_fps you know you never hear about Ubisoft leadership/devs complain about their subscription service when they offer a more damaging model.👀

  • DraculaIsLameAf
    SlightlyBlackMale (@DraculaIsLameAf) reported

    @FatWalrusKing @Ubisoft What fix to khatun?

  • alcatrazjail
    Hamza (@alcatrazjail) reported

    @Ubisoft Please fix the streaming stutter in Assassin’s Creed Black Flag Resynced on PC. The game freezes for a moment while loading cities and NPCs. I’m playing on an Intel Core i7 + RTX 5070 Ti, and many PC players are reporting the same issue. There’s still no real fix.

  • VRResidence
    Virtual Residence (@VRResidence) reported

    @rustytatra Bro I don’t think you get it, ea, Ubisoft, ect having dedicated servers that they can shut down is part of the issue but that’s not the topic. We are talking about physical vs digital. Ownership vs revocable license. My physical copy of BF3 on ps3 can still play single player.

  • jonnaathan__
    Jonathan (@jonnaathan__) reported

    @capcomhazard i know but when devs remake a game they usually just fix the controls and some stuff, ubisoft just ctrl c ctrl v the game but with modern graphics, maybe im wrong for saying this tho

  • alcatrazjail
    Hamza (@alcatrazjail) reported

    @Ubisoft @Ubisoft Please fix the streaming stutter in Assassin’s Creed Black Flag Resynced on PC. The game freezes for a moment while loading cities and NPCs. I’m playing on an Intel Core i7 + RTX 5070 Ti, and many PC players are reporting the same issue. There’s still no real fix

  • Channandeller
    Ryan A Wilton (@Channandeller) reported

    I thought @Ubisoft supposedly fixed the weather problem in #blackflagresynced. it feels like its just a permanent electrical storm with a minimum of 3 twisters all the time now

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