Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Colorado Springs, CO | 2 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine | 1 |
| Melun, Île-de-France | 1 |
| Ananindeua, PA | 1 |
| Saint-Germain-en-Laye, Île-de-France | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Saint-Malo, Bretagne | 1 |
| Gouvieux, Hauts-de-France | 1 |
| Laon, Hauts-de-France | 1 |
| Ellensburg, WA | 1 |
| Rosharon, TX | 1 |
| Parker, CO | 1 |
| Chicago, IL | 1 |
| Albuquerque, NM | 1 |
| League City, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Johan Yusof / SangSinga @ Noizucon 2022
(@Johan_Singa) reported
@UbisoftSupport Hi. Been trying to open a case regarding some issues I have, but nothing seems to be working and my case doesn't seem to be opened. Is the Ubisoft Support website down?
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Gene Reyva
(@genereyva) reported
@CaptBurgerson Nintendo, when developing this game: "Ubisoft worlds are so empty and devoid of random collectables. Let's fix that!"
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RegularJoe
(@RegularJoe) reported
Ubisoft; Log in to Connect to play the games you paid for. They don't send the 2-factor code email! Can login to their support site to get that fixed; they remove the 2 factor. Next day say my password must be changed. Don't send the reset password email; need Twitter!
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Ahmed Jarrar
(@MDK_83) reported
@malekawt @TarekTamo91 @PlayStation But there is a problem. Ubisoft games don't recognize dlc purchases unless the game is played with the account that purchased the game.... so I can't buy the game and dlc in my US account and pay it with my uae account ..
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Samuel Ashmeade
(@SamAsh108) reported
@GamingBoltTweet That’s the dumbest complaint I’ve seen from M$ these past two gens lol. Do you think the higher ups at Sony/PS would allow a competing rental service from another platform maker on its consoles? EA, Ubisoft aren’t platform makers so no1 can use that as an excuse.
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patrick 🌎 ☄️💕
(@drycereal2) reported
@Ubisoft @Rainbow6Game I didn’t get the free pack and didn’t get a pack for the challenge I did? anyone else having this problem?
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Wolfe
(@Wxlfe_) reported
@Ubisoft why have I been giving a 2 day ban from ranked from someone ddos the whole lobby?
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Casuwally
(@casuwally) reported
@Ubisoft Watchdogs may not have lived up to it's hype and it may have had some issues but you could tell the devs put a lot of effort in regardless and I enjoyed it. Felt a bit like playing through a side story of Person of Interest.
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Drengr Gorilla
(@ArcticGorilla47) reported
I can’t ******* believe Ubisoft didn’t bother fixing all the game-breaking bugs before the launch of this game, and now my 100+ hours of hard work is suddenly all for nothing. Thanks, Ubisoft, for launching a game so broken I don’t even want to play Valhalla anymore. 5/5
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the money
(@FartGatherer) reported
@UbisoftSupport I am having some issues generating a 2FA code, and was never sent the recovery codes so I have no access to my Ubisoft account
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od's reptar gaming
(@odsreptargaming) reported
@Ubisoft if you guys could fix Assassin’s creed syndicate on ps5 that would be great considering it’s coming to ps plus
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Dirk/Purp
(@DirkNoFade) reported
First game on R6 and I get team killed by randoms while holding a nade and they all stand over it and I get banned for 30 minutes for excessive team kill…. @Ubisoft @UbisoftSupport please fix. They literally said we were gonna rush plant
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ColesonFox
(@ColesonFox) reported
@IGN Seems like most studios have a huge ******* problem, Ubisoft protected rapists, EA has all sorts of issues as well as Rockstar and Gearbox. We see this in nearly all major studios and its ******* crazy how common this is
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👑King Koopa
(@ArkLAteks) reported
@TheDivisionGame i have a problem of my stuff not unlocking for ubisoft connect i know i have completed a lot of strongholds but it still showing not completed on ubisoft connect The_Ubigod
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Swagtimus Prime
(@SupaVol) reported
@The_CrapGamer @SafergieOne @Oti09280470 The bigger issue is if this deal goes through it sets precedent that MS can go buy another publisher like EA or Ubisoft. Their pockets are that deep.
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