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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
East Falmouth, MA 1
Globe, AZ 1
Meaux, Île-de-France 1
Chicago, IL 2
Cergy, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • spinelessaisha
    aisha (@spinelessaisha) reported

    i really *hope* ubisoft irons out the issues that this remake *undeniably* has. i'm only optimsitic because i'm expecting they will but i really want more of my friends to get into assassin's creed so i can share my love for it w ppl, it gets lonely liking "slop"

  • TDDefense
    TD (@TDDefense) reported

    @biggieU_U Immersion is only broken every time he moves to something that isn’t what he is currently standing on. **** Ubisoft and **** this tweet

  • spinelessaisha
    aisha (@spinelessaisha) reported

    the anti woke crowd are going to amke you think ubisoft is going woke with ac4 remake as if in the og wasn't wasn't woke cmon now just remember this is a continuation of the gamergate culture, this is a fairly important issue that we haven't fixed yet

  • Knighthood1997
    Benito Walker Bush 🇺🇸 🇸🇻 🇺🇦 🇲🇲 🇹🇼 🇮🇱 (@Knighthood1997) reported

    But hey at least Ubisoft got more likes on Twitter then Grummz, only problem Grummz didn't sell himself to The Chinese like Ubisoft.

  • Ax0l3
    Tsukuyomi is tired (@Ax0l3) reported

    @DarkIxion I want to get the platinum on PS3 but I genuinely can't connect to the Ubisoft servers as they disconnect every 10 seconds

  • Khilla098
    Akhil (@Khilla098) reported

    @Rainbow6Mobile Hey @Rainbow6Mobile I have been trying to login to my account but it says error everytime I want to login may I know why as when I try to login to the Ubisoft site it says I’ve tried to login too many time even after an hour I tried again it says the same could you help

  • Raffaello00x
    raffaello (@Raffaello00x) reported

    @Arron_TK Ubisoft is nostalgia baiting all of you and you're falling for it, the reason AC has been failing is because the gameplay is repetitive, unpolished and boring. Every release is the same under a different theme. Better graphics on an old game won't fix bad gameplay

  • dylan44mashiki
    Dylan Mashiki (@dylan44mashiki) reported

    @SlySinatraa It really does. Problem is Ubisoft rushes their projects

  • Vader729067
    John Ellis (@Vader729067) reported

    @assassinscreed They game was so good and to fix the little things that annoyed me will make this game so much better plus new visuals ok Ubisoft lets do AC2 now

  • GenericNPC187
    GenericNPC (@GenericNPC187) reported

    @Trutown @PersonthePerso2 And it’ll take Ubisoft all of a hour to fix this. It says “work in progress” for a reason.

  • thelinedrive
    K.C. Richards (@thelinedrive) reported

    @MightyKeef Screwing up lighting direction is a common **** up with remakes. This isn’t a Ubisoft issue, it’s an industry issue

  • Karai_Dan
    Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported

    @DestinLegarie @Ubisoft Fun fact: Ubisoft has many broken PC games, a lot of issues stemming from their launcher which the refuse to get rid of or fix. Would be cool if people stopped buying games from this company. Im salty about Trials Rising being broken for YEARS on Steam. Years.

  • NotThatzJay
    ThatzJay (@NotThatzJay) reported

    @SynthPotato Then I saw not too long ago, that apparently Ubisoft were having huge problems or something with Farcry 7 again I don’t know how true some of this is, it was just rumors that I saw floating around on the internet

  • not_scoutdy
    that ***** (@not_scoutdy) reported

    @kunaiss @ultralevixz47 @DeMickyD Ok I was on your side until this. Ubisoft is a company that would TOTALLY delist a game after making a remake. Hell they do it with no replacement at all. Not even live service games, single player games like driver san Fransisco.

  • PuselSpielt
    Pusel (@PuselSpielt) reported

    @wesleytypes @Ubisoft Started the franchise a bit late with Odyssey and took me 2-3 times starting a playthrough till I loved it. For the classic gameplay I like 3, Unity and Syndicate. Haven't played 4 yet. I don't know why I have my problems with Ezio. Maybe I have to give them a second try one day

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