Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 6 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
-
Typsy B34ST (@B34ST21) reported@Ubisoft @UbisoftSupport FIX YOUR ******* GAME BEFORE US CONSOLE PLAYERS STOP PLAYING @Rainbow6Game! The Console/PC bug WASN'T ACTUALLY FIXED.
-
Kaya Görgüner (@kaya_gorguner) reportedYou delete my reporting ticket for no reason. You share in game reporting system. It obviously not working! Nobody in your company dont care cheating pandemi in this game. I delete now never be back again.Never play an ubisoft game ever. @Ubisoft @UbisoftSupport @TheDivisionGame
-
Jordan Dufrene (@J0rdvnn__) reported@Ubisoft Fix your ******* Ubisoft Connect app. I've bought games on pc that I can't even ******* play.
-
Trollaria (@Trollaria) reported@TheGameVerse Now they should fix the greed/problem that uplay units and discount codes should not expire. Thats a reason why i dont buy black flag 2. They can have 80% of the price or nothing. Its their choice. I dont like to spend on greedy company’s.
-
Timo (@Tehgam3r) reported@AndreSegers I found Infinite suffered from the same issues Ubisoft had with the open world games. Repetitive missions, eg. blowing a base up, saving someone and you had to do that a few times to free up that section if memory serves me right. The movement and gunplay however was great
-
Freedom and Horsepower 🇺🇸 (@aaron_304) reported@PLanvin46753 @Ubisoft Sadly this is true. Poor decisions. They had so many great titles if they could just innovate and avoid live service.
-
RogueBully Gaming (ならず者いじめ) (@RogueBully) reported@TheDivisionGame Constantly getting Delta 3 error!! Game is unplayable!! Come on Ubisoft!!! This **** is unreal, unplayable.. what is going on today!!! @TheDivisionGame
-
Kiyy 🌞 (@KiyyDumb) reported@Goose9273 I feel like XDefiant would still be around today if Ubisoft were a lot quicker at fixing the netcode and progression issues. Plus that huge delay they did kinda killed a lot of the hype for the game
-
Alex (@Animator_Alex) reportedMy huge glaring main issue is the writing of any new content. Ubisoft Singapore needs new writers, or they never need to write a piece of dialogue again. They come dangerously close to full and total character assassination of Edward in any of the new content.
-
Sanji Vinsmoke (@VinsmokeSanjiSH) reported"Ddos happen not that often in r6" yeah this season alone i faced like 30-40 Ddosser @Rainbow6Game @UbisoftSupport @Ubisoft
-
Lumen Heijdendael (@LumenHD) reported@SynthPotato The biggest issue is the lack of mocapped cutscenes and production quality. Dialogue and characters are poorly written as well. It’s especially inexcusable with how big Ubisoft is
-
Mostly Positive Reviews (@mpr_reviews) reportedFor those that recently jumped into AC Odyssey like me, are there any workarounds for the long startup on Windows 11 using modern Intel CPUs besides disabling hyper threading? I believe this issue was introduced after a microcode update, possibly combined with a Windows update. There were a few issues after a major Windows update with Ubisoft games, to the point where Avatar didnt work at all, so I'm assuming this broke at the same time and never got fixed?
-
Earnest L Edwards (@EEdwards34) reported@iTzSponge04 @lonewolfgamer30 Gamers paid for the game. Not for a temporary game no matter the servers got shut down. Ubisoft shutting the servers down was no different. If its no longer on the disk and we can't play it, it's deleted. There were no refunds given.
-
Endymion (@EndymionYT) reportedPLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history