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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Lille, Hauts-de-France 2
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 3
Orsay, Île-de-France 1
Melbourne, VIC 1
Marsas, Occitanie 1
Craponne-sur-Arzon, Auvergne-Rhône-Alpes 1
Créteil, Île-de-France 1
Rouen, Normandy 2
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Perpignan, Occitanie 1
Pérols, Occitanie 1
Auch, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • LawWonderTV9
    Francis T. Lopaz Jr. (@LawWonderTV9) reported

    @TheSimsDirect @guccilitty And yes, you have heard it right. I, Francis Thomas Lopaz Junior, AKA Lieutenant LawWonder hereby ban all Electronic Arts Games as well as Ubisoft Games! Privacy Invasions and Failures to Fix Games will not be tolerated in the LawWonderverse!

  • KEMOgroyper
    Kemonogroyper (@KEMOgroyper) reported

    @revenant_MMXX You still haven't defined what "industry plant" means or why I should care. Most games in the west have government support now because our economies are broken. Ubisoft is funded by TWO governments. Go dilate over Assassin's Creed now to be fair.

  • SharkInsanity
    JoyTxis | AI Video Engineer (@SharkInsanity) reported

    @TheDivMobile It's been like a month, you guys didn't able to fix OTG Mouse issue. This is insane like how indie developers take everything seriously unlike you Garbage Ubisoft, I think you should hire me

  • Sabamika1
    Sabamika (@Sabamika1) reported

    @CombatFli @Wario64 Cloud gaming and EA/Ubisoft claiming the future of gaming is live service are bad running jokes that should go away. But never will.

  • BikiniBodhi
    BikiniBodhi 🇸🇪❤️🇺🇦 (@BikiniBodhi) reported

    @flawed_has_been Regardless, it boils down to ubisoft to do their due diligence after a report happens, reporting is one thing, actually enforcing something despite lack of evidence is the problem.

  • YuhiAmatsume
    Yuhi Amatsume 🌽🔞 (@YuhiAmatsume) reported

    This is how you do proper Customer Service, looking at you Epic, Ubisoft etc.

  • zlS0VIETlz
    zlS0VIETlz (@zlS0VIETlz) reported

    @RinoTheBouncer This law 100% pass with full refund to the player being part of it when it comes to game studios like Ubisoft shuts down due to bankruptcy and will be not be able issue refunds

  • NCCgaming02
    ;) (@NCCgaming02) reported

    I once lost my Ubisoft and Steam account after my email got hacked. Guess which company ****** off and told me they couldn't do anything and which one got back to me two days later with my account login and an email that said, "The hackers have been dealt with."

  • Davuxz
    Davuxz (@Davuxz) reported

    @BoundaryBreak I would rather have ubisoft handling the IP but with new entries. Starlink has its issues (characters, repetitive missions, the toy gimmick) but it felt so good with the adittion of StarFox crew and the worlds were great. I hope they get a 2nd chance with the IP again.

  • GAME_Canterbury
    GAME Cunterbury (@GAME_Canterbury) reported

    @Grummz @MR3Dev Wish you'd actually use your reach to talk about legitimate issues in the games industry instead of bullshit DEI. Ubisoft is a prime example of the unsustainable AAA games industry. Despite selling millions of games, with multiple successful live services, they still struggle.

  • spinelessaisha
    aisha (@spinelessaisha) reported

    @finitecrystal i do have my problems with ubisoft game but i don't think my problme is "they're following the same formula that made far cry 3 good" bc i dont' even like far cry 3 myself

  • BRAP_Podcast
    BRAP (@BRAP_Podcast) reported

    @XeoMafia I said many consumers do not value them the same as CoD, which is why the comparison to the original $19.99 baseline matters. And CoD's importance isn't something I invented. Microsoft themselves positioned day-and-date CoD as a major selling point for Game Pass. That's why its removal from the core value proposition became part of the discussion in the first place. Yeah...individual value is subjective. But market impact and anchor content absolutely exist too. CoD objectively has broader mainstream pull and subscription-driving power than Fortnite cosmetics or Ubisoft Classics. That's reflected in engagement, sales, and how Microsoft marketed the service around it.

  • PavelRaw
    PavelRaw (@PavelRaw) reported

    UBISOFT JUST LOST €1.3 BILLION IN ONE YEAR. THE PLAN TO FIX IT IS WORSE. Their solution: bet on live-service games "like League of Legends." Ubisoft's last live-service attempt was XDefiant. They shut it down in 2024 after one year. The new strategy isn't a plan. It's a hope that the same approach that failed once works the second time, with a smaller team and €500M less cash to spend. 3,000 layoffs over the last year. 7 cancelled projects. 6 delayed. Asset sales on the table. They're calling this "portfolio rationalization." The Assassin's Creed studio is becoming a Talking Stage example of how to lose a decade of brand equity through delayed promises and cancelled deliverables.

  • nobleBojack
    NobleBojack (@nobleBojack) reported

    I thought Ubisoft wasn’t in trouble enough but they keep doubling down

  • SIMMOHN_
    Simon 🏰 (@SIMMOHN_) reported

    @EmissaryCmmndnt There's no shortage of reasons to have issue with the way that Ubisoft handle things but I don't think wanting to advertise their game to a far reach is one of them. You'll also find that a majority of large video game companies do this

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