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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
East Falmouth, MA 1
Globe, AZ 1
Meaux, Île-de-France 1
Chicago, IL 2
Cergy, Île-de-France 1
Stirling, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ZeromuSPlays
    ZeromuS_ ☕☕☕ (@ZeromuSPlays) reported

    @KahliefAdams Ban evading is bad, but youtube's AI ban system is also going to make this a massive issue. I had a channel deleted for "child endagerment" but I only ever uploaded backups of twitch vods where I played commonly available games from publishers like Ubisoft, SEGA-Atlus etc

  • AngeloC52090258
    Angelo Cruz (@AngeloC52090258) reported

    @FlashFireFist_ @Matt_The_Last @Ubisoft I obviously have a country home and i dont pay extra internet service there ir have a router. Obviously i want to bring my console there for vacations and play whenever i want to. What is your excuse?

  • Noxlunatic1
    Noxlunatic (@Noxlunatic1) reported

    @DeMickyD @RohanKarMooN Its a business move after shadows which caused legal trouble and financial trouble to the point they sold stock to tencent and whats worse to my knowledge the only other ubisoft games being actively worked on is ac hexe which will likely do poorly and division 3

  • Raffaello00x
    raffaello (@Raffaello00x) reported

    @Arron_TK Ubisoft is nostalgia baiting all of you and you're falling for it, the reason AC has been failing is because the gameplay is repetitive, unpolished and boring. Every release is the same under a different theme. Better graphics on an old game won't fix bad gameplay

  • xaxa_IV
    XaXa ✞ (@xaxa_IV) reported

    @macatek26 @Pirat_Nation No bro like some others in the comments you're just a Ubisoft ****-sucker who gets angry when others are even slightly demanding and point out a real problem

  • thelinedrive
    K.C. Richards (@thelinedrive) reported

    @MightyKeef Screwing up lighting direction is a common **** up with remakes. This isn’t a Ubisoft issue, it’s an industry issue

  • jack199670
    Brent J 🇺🇸 (@jack199670) reported

    @Malesnowbunny1 @Stub_yourtoes @Pirat_Nation So why is it a problem with Ubisoft remaking their older games?

  • ShanTofique
    Dark Protagonist 🎮 (@ShanTofique) reported

    @DestinLegarie @Ubisoft It wouldn't even start for me at all I have tried every fix there is on internet but still the game won't launch for me. Task manager shows the game file gets suspended Multiplayer will work fine, it's just single player.

  • UchihaDareNial
    UchihaDareNial (@UchihaDareNial) reported

    @SWReXG @KdeKercy Publisher can use 2-3 disc to avoid that problem final fantasy 16, 2 disc stop with the dumb reason to backup the bad publisher like Ubisoft

  • ShamilAidhan
    Shoya (@ShamilAidhan) reported

    @UbisoftSupport Wanna complain about your ******* ubisoft connect, that **** is always stressing me out, whenever i try to log in to play AC it's always says ubisoft connect got problem bla bla and then an hour later when i try to log in again it says "Account Suspended" ******* PIECE OF **** !!

  • BilieB67
    Bilie (@BilieB67) reported

    @MilkChanLover so to play it offline you literally have to be offline. i had to disconnect my xbox before it would load. ubisoft apparently doesn't support it anymore.

  • AlpineRegera
    Regera Alpine (@AlpineRegera) reported

    @R4ZEL1GHT I can agree with that. I was aware of the licensing issues from 2018, when Subaru chose not to renew and immediately pulled their cars out, and some music tracks got removed too. It was a sign to wrap up shop, but if I had to guess, that Ubisoft EULA at the time was the reason.

  • NullbloxiaNews
    Frost (@NullbloxiaNews) reported

    @j2001mj2001m Another Ubisoft issue..??

  • BriggsTwins
    StellaNBella (@BriggsTwins) reported

    @assassinscreed Honestly, im kindof excited for this game... I swear if i have to login to my ubisoft account everytime i open the game. I might have to get a cracked version.

  • Darkshaman98
    Darkshaman🐔🐾🎼👁⏳️ (@Darkshaman98) reported

    @MightyKeef I don't have any issues with ubisoft personally it's what I genuinely believe. All black flag needed was an upscale this could have been a remaster and it would have been perfect

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