Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 3
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Huancayo, Junín 1
Ilford, England 1
Mérignac, Nouvelle-Aquitaine 1
Jaipur, RJ 1
Rambouillet, Île-de-France 1
Byans-sur-Doubs, Bourgogne-Franche-Comté 1
Murcia, Región de Murcia 1
Århus, Region Midtjylland 1
Wildwood Village, NH 1
Sicklerville, NJ 1
Montpellier, Occitanie 1
Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes 1
Bengaluru, KA 1
Gurgaon, HR 1
Sydney, NSW 1
Burgkirchen an der Alz, Bavaria 1
Harleysville, PA 1
Katy, TX 1
Contres, Centre-Val de Loire 1
Realengo, RJ 1
Bielefeld, NRW 1
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • themac098 MAC098 (@themac098) reported

    @ExplodingJuice @elgato I think it's a Steam issue. I've never experienced this with any other client other than Steam. Uplay just fine. Origin just fine. Steam nothing but issues

  • EdwardoInnit Mark Edwards (@EdwardoInnit) reported

    @Assassins_UK A time when @Ubisoft have finally fixed Valhalla. 5 months stuck on Absence of an Ealdorman and still no fix

  • Nik76643472 waiting (@Nik76643472) reported

    pls fix the elo glitch @Rainbow6Game @Ubisoft @UbisoftSupport

  • Echo_NSP Echo (@Echo_NSP) reported

    @Ubisoft @Rainbow6Game I was in a ranked match going 9 and 0 no issues in the match then I got kicked out I got an abandonment and I believe I was hit offline is there anything you can do

  • jrlluhh2x ageut (@jrlluhh2x) reported

    can yall fix this sound glitch then my game crashes after , i feel like im the only person still getting it @Ubisoft @UbisoftSupport @Rainbow6Game

  • animel1f Animel1fe_ (@animel1f) reported

    @Ubisoft Bruh fix your servers before adding new things to the game, out here losing so much mmr just because someone gets disconnected like bruh fix your servers

  • treywhited kar͎go (@treywhited) reported

    @Ubisoft Wheel of Fortune on the Switch has audience sound effects that are comically abysmal please for the love of god fix this 😭

  • tre73222039 Tre’ Williams (@tre73222039) reported

    @Ubisoft @UbisoftSupport UBI please fix your game I was randomly waiting in a lobby and got a 24 hour abandon sanction and lost my rank

  • EnvyPrepzah Prepzah (@EnvyPrepzah) reported

    UBISOFT FIX YOUR ******* GAME

  • buse_david David Buse (@buse_david) reported

    @TheBattlEye does anyone actually work there? My son and I have been appealing his ban for cheating for over 6 weeks, he doesn't cheat. Yet we aren't getting anything back from this company, not even an email, while players are still talking about the cheater problem @Ubisoft

  • notquctr quctr (@notquctr) reported

    @UbisoftSupport it’s been 4 years and u still haven’t fixed the same issue god I hate Ubisoft

  • NancyWheelerLuv N is for Nlemme get that hatch plz xo (@NancyWheelerLuv) reported

    Again, I cannot progress in #WatchDogsLegion. 12th time trying to get passed the "Malik Dossier" and even after fast travelling & doing 3 more missions I'm stuck. I don't think I'll buy another Ubisoft game again especially now Playstation won't refund it. broken as ****. #Delete

  • Yervand36325216 Yervand (@Yervand36325216) reported

    @Ubisoft @SAU_SIEGE @primegaming Please fix you're servers

  • tre73222039 Tre’ Williams (@tre73222039) reported

    @UbisoftSupport Ubisoft fix your game I just got an abandon sanction for 24 hours even though I never left a game I was waiting in a lobby and randomly got banned

  • mohamed38791037 mohamed (@mohamed38791037) reported

    @watchdogsgame Hey Ubisoft my recruited operator just disappeared and I can’t use him anymore after my internet disconnected for moment so could you fix that thx

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