Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Metz, ACAL | 4 |
| Paris, Île-de-France | 18 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 3 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 3 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 2 |
| Elche, Valencia | 2 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Orléans, Centre | 2 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Virifly Esport (@OfficialVirifly) reportedWhat happened to @BlindOwlsGG after winning Phantom League is honestly a clear example of the current state of console competitive Rainbow Six. A team wins a league, players spend months competing, improving, preparing matches and giving everything, and then the Discord server disappears, the organizer vanishes, and the prize pool/fees become a problem. And sadly, this is not the first time something like this has happened. The issue is bigger than just Phantom League. Console competitive is slowly losing trust. There are fewer and fewer Discord-based leagues, fewer serious tournaments, fewer teams willing to pay entry fees, and more people starting to question if it is even worth investing money and time into these competitions. When teams see situations like this, they stop paying. When players see this, they lose motivation. When organizations see this, they stop investing. And when that happens, the whole console scene slowly dies. Community leagues can still be important, but without transparency, guaranteed prize pools, serious admins and real accountability, this scene cannot survive. At this point, I honestly think many teams will only start looking at ESA Cups, official Ubisoft events, or tournaments with a proven and reliable organization behind them. It is sad, but this is the reality right now: if trust keeps disappearing, console competitive Rainbow Six will disappear with it.
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4th Legion Artillery Operator (@ImamDoge) reported@CoffeeLadyX @Pirat_Nation That's kind of the problem. Ubisoft was a containment tank for devs who helped make a many years of terrible games. Now they're going to be spread all over the industry like a plague.
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FailedForgiven (@FailedForgiven) reported@InsiderGamingIG Question what happens to the games? I know a lot of people hate Ubisoft but I enjoyed the Far Cry series, Assassin's Creed, Ghost Recon, Prince of Persia, Ray-man, splinter cell, the division & watch dogs. Gamers today set unrealistic expectations for games & are the issue.
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Makaramus (@batumakaramus) reported@Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.
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Qoel (@qoe999) reported@kabrutusdeid I have ultimate and wouldn't mind a three month wait period before new games are added to game pass. They could also trim the fat. No need for EA games or Ubisoft games as part of the service and ten billion metric tons of indie slop that I doubt anyone plays.
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IMRavnos (@Imravnos) reported@Shurikanblade @AussieGamr As to re-releases, Nintendo has been doing this since the Wii. Just look up the list of re-releases, remasters and remakes. It may surprise you. To be clear, this is NOT a “Nintendo” problem, it is a AAA problem. Sony and M$ do this as well. As does EA, Ubisoft etc…
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royalcherry7 (@CherryKyden) reported@Ubisoft @Rainbow6Game Fix yalls game how am I being killed behind a concrete wall go **** yourselves you French Canadians retards
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Dominic Booth (@processangel1) reported@assassinscreed Ubisoft are in serious trouble if they cannot make a good game this year.
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Just Dan (@DanVMaul) reportedPretends to care about Xbox fans while: a) surreptitiously trying to tie the new leadership to old problems, and b) advocating for Xbox to turn into Ubisoft Nothing to see here folks, just a concerned 'analyst'!
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Kjnoo KVT (@KinoOwg) reported@Ubisoft I've got 2 proposals, either fix your awful anti cheat. Or to counter the use of cronus/rapid fire inputs, make slug shotguns and dmrs rate of fire the same as azami's ACS12. Nobody wants you to keep bringing out new items in the shop, charms, maps etc.
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Chris (@igameorsm) reported@UbisoftSupport @Ubisoft I can’t login to my account and I have absolutely no idea why and it won’t send me a password reset link
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RubenVsTheWorld (@RubenDyb1) reported@Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.
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Marc-Andre Sauve (@sauve_02) reported@Ubisoft @Rainbow6Game Never did that since I'm playing R6 (2020). But I never expected this for Ranked 3.0. We won 4-0 and won 19RP. We just lost 4-5 and we lost 31RP. You need to fix something !
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Vankomisin (@omer_ygnbrc) reported@JeffersWO1 @Ubisoft Same issue; @KalyCTI on X resolved it.
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Benni. (@xBenni21) reported@igameorsm @UbisoftSupport @Ubisoft Still the Problem?