Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1
Lampertswalde, Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • filmmakerseven The Sack Savant 🐝 (@filmmakerseven) reported

    Lucasfilm going to Bethesda and Ubisoft for Star Wars games isnt as good as it sounds Bethesda makes broken, janky as games Ubisoft makes empty, heartless open worlds nowadays trickled with microtransactions up the ***

  • FireEmblemFan01 Cless (@FireEmblemFan01) reported

    @TheyCallMeDSP half of that is non-news lol. Ubisoft making an open world game is like.... every game they release lol. Warzone being broken is nothing new. People find glitches and **** on Warzone every other day.

  • ASTRO_DCM ᗩᔕTᖇO 🌟 (@ASTRO_DCM) reported

    @PlayStation #1 Rebrand PS Now, #2 make PS Plus, EA Play and Ubisoft+ included, #3 Release the service on Android and iOS Browsers with downloads of select games available on PC, voilà, easier said than done, but a better competition to Game Pass and Stadia

  • HankoskyJake That Kid Jay (@HankoskyJake) reported

    @UbisoftSupport I am currently unable to link or sign into my Ubisoft account in assassins creed Valhalla nor can I use the store that I just bought helix credits for when I got to sign in it says incorrect password even though I changed my password so I absolutely know it

  • TheyCallMeDSP Phil (@TheyCallMeDSP) reported

    Star Wars is no longer an EA exclusive and Ubisoft is making an open-world game, Mario has a Kaiju Bowser mode, Bethesda is making Indiana Jones. Warzone is completely broken (again) with a stim glitch. Thats just game news off the top of my head lol

  • Seppala13 Jimmy Seppälä (@Seppala13) reported

    I’m interested to see Massive doing something other than Division and hopefully not another live service multiplayer game. With the success Ubisoft have had with Assassin’s Creed as a big single player series I hope it’s more akin to that. With less bloat.

  • RaptorShinRyu Raptor (@RaptorShinRyu) reported

    @LucasfilmGames @Ubisoft @UbiMassive THE EA STRANGLEHOLD IS BROKEN. REJOICE.

  • Melnychuk86 Mark Melnychuk (@Melnychuk86) reported

    @GamerPops I dunno. Ubisoft still makes single player open world games. So I don't think it will necessarily be live service. Their description makes it sound like single player.

  • Tnecwin The Hallow ten (@Tnecwin) reported

    @AngryJoeShow I am not interested. 1: it is ubisoft 2: Ubisoft honestly make very mediocre openworld games 3: THEY STILL HAVEN'T DONE ENOUGH REGARDING THE "ISSUES" THEY HAD!

  • _Geotherma Geotherma (@_Geotherma) reported

    @Bravo_Delta27 @mrpyo1 It's hard to see if that's sarcasm lol.But if by successful you mean"makes money" then yes, Ubisoft has made money.If successful in launching games not broken,or having overall positive user reviews is the metric,then Ubi regularly hits highs as well as deep lows.Inconsistent.

  • kobainkhad Kobain (@kobainkhad) reported

    @AngryJoeShow Oh god not Ubisoft, inb4 they announce it's a live service game mark my words.

  • nickhayden85 nick hayden (@nickhayden85) reported

    @theStarWarsHQ @Ubisoft @YouTube Im 50/50 on it. I'm excited to get a new Star Wars game. But as a Division fan I'm not excited that Massive is doing it. Division 2 has been a mess of a game. It takes them a long time to fix a problem but end up breaking something else. I'm hoping it doesn't happen though.

  • DAKOTA007Tv 🌲DAKOTASASQUATCH007 (@DAKOTA007Tv) reported

    @BlueTwist4 @HollowPoiint Love ubisoft games my only problem is they never have longevity, like wd legion sure it’s still going strong but when online drops after like a month it’s gonna be dead and that just sucks, sadly tho that’s how it works.

  • ScottPRedmond Scott Redmond (@ScottPRedmond) reported

    Star Wars games jumping from the trash fire of issues that come with EA to the trash fire of issues that Ubisoft has seems sadly just about right for how Lucasfilm handles their stuff as of late.

  • MarcoDrajic Greg (@MarcoDrajic) reported

    @LucasfilmGames @Ubisoft @UbiMassive Ubisoft, huh? Games already broken.

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