Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More

uplay-ubisoft Hero Image

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
La Salvetat-Saint-Gilles, Occitanie 1
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RwoMuald Rwo Muald (@RwoMuald) reported

    @Ubisoft Is it normal that I can’t play online on Switch ? Error all day. It won’t launch the online game.

  • Dan_G4L Dan_G4L (@Dan_G4L) reported

    So, update 1.1.1 just done on #AssassinsCreed fixed every issue I DIDN'T HAVE, still can't complete the game with issue I do have. Pledged to hamtunscire, no quests showing. Breaking the order showing complete even though it ISN'T!!! @UbisoftSupport @Ubisoft @assassinscreed 🙄😞

  • Flus_Custard kewl gaymer (@Flus_Custard) reported

    @LimitedRunGames Is knives chau gonna be on the cart or are we going to have to have a ubisoft login?

  • dperrotta72 Dave Perrotta (@dperrotta72) reported from Holbrook, New York

    @Ubisoft @UbisoftSupport Watch Dogs: Legion is broken. I cannot restart the Inside Albion mission and I am stuck in an ‘Intruder Alert’ loop because I can’t enable the correct uniform. Do I have to start a whole new game now?

  • gerro70 Roger SeV5er#8850 (@gerro70) reported

    @DustinAurand No thanks. I have tried U+ on GFN. I had to login to Ubisoft every time I started an Ubi game. I had to turn off 2 step verification as it was driving me crazy going through the process every single Ubi game launch. Ugh.

  • ShaoJun_MyQueen Shao Jun Is My Queen (@ShaoJun_MyQueen) reported

    @piratenkoekjes No I don't have a problem with the who's working on it. I love Massive. The higher ups at Ubisoft are who I have a problem with. Their influence over the game will be bad

  • LoserMcTool Loser McTool (@LoserMcTool) reported

    Find credit card. Return to computer. Buy Game. I feel something unfamiliar. I recognize this as happiness. I install the game. I launch the game. I need to sign into Ubisoft. The happiness fades. I review my login credentials for Ubi. I need to install thir launcher...

  • z3noxR6 z3nox. (@z3noxR6) reported

    @Ubisoft @Rainbow6_UK @Rainbow6Game When you gonna fix your game?

  • Sparkster2600 The Rocket Knight (@Sparkster2600) reported

    @Ubisoft Locking Knives out of the game due to not having a Ubisoft account is a pretty sleazy move, guys. Please fix that.

  • the_garfster TheGarfster / Garfieldfan MUGEN (@the_garfster) reported

    @DracoService I get wanting them to have it on their own service for PC, but why go for the storefront that locks exclusives for a year? If this is about uPlay in general, I don't blame you, I seen someone else upset about that earlier.

  • Los_Illuminad0s 𝐒𝐓𝐑𝐀𝐍𝐆𝐀 (@Los_Illuminad0s) reported

    @DoesItPlay1 @Ubisoft Also let's hope the physical version doesn't have this issue.

  • LordCheverongo Cheverongo (@LordCheverongo) reported

    @Fatusch1011 @pcgamer CDPR is no longer that small studio that developed The Witcher back in 2007; according to Wikipedia, they're worth now more than Ubisoft and have over 1,000 employees, so it's inexcusable that CP was released with so many problems, even though it wasn't in development for 7 years

  • Poisoned_Cure Myz (@Poisoned_Cure) reported

    @Ubisoft How is Milk of Humankind still not fixed? 1.1.1 will be the third patch to ignore this issue that is stopping players from 100% completion. Please fix this! #ACValhalla #milkofhumankind

  • vaguemt Vague mT (@vaguemt) reported

    @Ubisoft @UbisoftSupport @Rainbow6_UK fix the glitch where your sound disappears and your game crashes (xbox)

  • freekwillem54 Eddy Scholten (@freekwillem54) reported

    @Ubisoft #ACValhalla Wonderful that so many problems have been fixed with update 1.1.1 but I still can't continu my story. It is still stuck on East Anglia. Very frustrating this. 😠

Map Check Current Status