Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Carapicuíba, SP 3
Colorado Springs, CO 2
Phoenix, AZ 2
Porto Alegre, RS 2
São Paulo, SP 2
Kornwestheim, Baden-Württemberg Region 2
Rosharon, TX 1
Parker, CO 1
Chicago, IL 1
Albuquerque, NM 1
League City, TX 1
Las Cruces, NM 1
Alvin, TX 1
Seabrook, TX 1
Medellín, Departamento de Antioquia 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Zürich, ZH 1
Metz, ACAL 1
Trichūr, KL 1
Samsun, Samsun 1
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Embu, SP 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • thegamerbuzz Matt's Gaming (@thegamerbuzz) reported

    @UbisoftSupport Hi again. I'm having trouble getting those details. Is this the same as the uplay account or the club? I think I signed in via playstation?

  • gavdorian Gavin Dorian (@gavdorian) reported

    @UbisoftConnect Your bio is laughable. "Your connection to Ubisoft servers has been lost. Please try again later." I have the PHYSICAL game in my hand. - that I paid for when it was released. I can't play it because your "live service" bullshit keeps booting me.

  • cozmiczzz Cozmiczzz (@cozmiczzz) reported

    @Nightmarescall1 @Ubisoft No problem!

  • Ri_Shin_ Tim ☥ (@Ri_Shin_) reported

    @RubenAlmighty @Ubisoft This a bad idea she always gets into big trouble

  • absoMUTEly mute (@absoMUTEly) reported

    my uplay crash pc, my steam is getting the worst jitters, I cannot play siege holy ****

  • TalalAmun Talal Amin (@TalalAmun) reported

    @Ubisoft George Stobbart from Broken Sword

  • Sixquatre Sixquatre🎓 (@Sixquatre) reported

    @AherysR6 @BikiniBodhi @SalttiR6 Well, that's true too, but I do think the overall problem for both pro & casuals players, viewers & players is : Ubisoft not being able to deliver what : 1 - Other game can do 2 - They promised they would

  • _sunshln3 michael (@_sunshln3) reported

    @Ubisoft fix your ******* game just got banned for two hours because the same audio glitch keeps happening same thing happened for my first ban

  • Dell57346870 slimmydfg (@Dell57346870) reported

    @Ubisoft that’s it. i’ve lost too much elo because of this glitch. i’m uninstalling

  • S3NT1N3L17 Sergeant Steve (@S3NT1N3L17) reported

    @DerEinheimische @StarboyHsp @YouTube It might seem like they are doing alright for the moment, but believe me when I tell you, there are a lot of problems with the way Ubisoft does business, and with how they treat their employees.

  • WhosRite23 DevRite (@WhosRite23) reported

    @Ubisoft FIX ******* UNO

  • KoIschR6 KoIsch (@KoIschR6) reported

    Y’all really need to fix the sound fr.. @Ubisoft @Rainbow6Game

  • SmokingYourMom Smokin Your Mom (@SmokingYourMom) reported

    Part 2/2. Other shooters like #Battlefield2042, and #Ubisoft's The Division doesn't have this problem and there been times where that one single extra round saved the day/game. It can't be too much ask, is it? Fix this one tiny detail and #CallofDuty will have me back for life.

  • not_alex17 ALEX17 (@not_alex17) reported

    @Ubisoft Fix Uno already would you?

  • OctoberCries oᴄᴛᴏʙᴇʀ🦇 (@OctoberCries) reported

    If anyone that plays r6 on pc has had the BattleEye “bad service version” error and has fixed it lmk what you’ve done because I have done every fix that google n ubisoft could tell me

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