Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1
Adilly, Nouvelle-Aquitaine 1
Villejuif, Île-de-France 1
Le Grau-du-Roi, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanthacker86 Ryan C Thacker (@ryanthacker86) reported

    @kulpreetvirdi Just so we're clear...I and thousands of others don't give a flying toss if the protagonist is female or not, as long as Ubisoft make the story bang on. I've never had an issue playing as Kassandra, Eivor, Lara Croft, Aloy or any other female character because the stories were 👌

  • woah_jitterr woah jitterr (@woah_jitterr) reported

    almost 8 year old game and you can’t fix your servers like ban the ******* server hitters @UbisoftSupport @Ubisoft

  • Keito_VE Keitoshi (@Keito_VE) reported

    @Mymy64242294 @zachtheezach @MonkeyDLenny having no issues with their character cast at least we can be sure there's no Mario IP team to blame. When Colliani started development of this game, Nintendo told them this was their (Ubisoft) game and they could do anything they wanted with that.

  • Durghan Dave *DurGhan* - Son of Wil. (@Durghan) reported

    @Ubisoft @CDPROJEKTRED @GOGcom Why does my Ubisoft account refuse to stay connected to GOG Galaxy? How can I fix this?

  • TankBonnie Red-Bun (BF-Verse) (@TankBonnie) reported

    @KeyToAeris Zero - I know I know he would be a sword fighter but c’mon he’d be badass Conker - He has a bunch of potential for a fun move set along with some fun alt costumes Crash Bandicoot - Same case as Conker Knuckles - He should’ve been added already Rayman - Good Ubisoft rep

  • DELTABR00M i was here (@DELTABR00M) reported

    @Ubisoft HEY YOU WANNA CHANGE GOYOS STUPID ******* ABILITY THIS IS THE THIRD TIME IN A MONTH IVE BEEN BANNED FROM RANKED IN YOUR GAME ON SIEGEFOR USING MY GOYOS TO KILL THEMSELVES PLS FIX THIS ITS GETTING RIDICULOS #RainbowSixSiege #plsfix

  • Berlin_Heiner Heiner Berlin (@Berlin_Heiner) reported

    @Berliner_Fw Back after 1 year break (6,000h Div1/2). No recommendation! Game is broken, crashes on desktop, delta crashes, damage modes totally broken. The game is dead. Dark Zone many cheaters...Broken game deleted. Never again devison! UBISOFT is avoided.

  • AlexEveryGuy Alexander (@AlexEveryGuy) reported

    @TheSethRokage I got so far in Assassin's Creed 2. Like almost 100% everything. Then one day I started the game and Ubisoft said there was an error with the cloud and my save data and I lost everything lmfao

  • BradyMcLean6 Brady McLean (@BradyMcLean6) reported

    @Rainbow6Game Hey ubisoft I have been lagging really bad lately but it was never like this can you let me know what us going on

  • TheViviDWay Samuel Dussault (@TheViviDWay) reported

    @FarCrygame Just got your game for my birthday but for some godforsaken reason, I'm getting an error that I need to reassociate an old account to my Ubisoft account to even start playing the game. Cant you guys do anything simple? This is the most frustrating experience ina while

  • BriggsWellman Briggs Wellman (@BriggsWellman) reported

    Ubisoft is making it impossible for me to play splinter cell conviction. First it's asking for a CD key that doesn't exist, then it logged me out of Ubisoft connect, now it's saying a service is down and won't let me log in. This is why people pirate games.

  • KrisWarlock Kris🏳️‍🌈 (@KrisWarlock) reported

    @Jorraptor not a fan at all with Sony pushing live service stuff. i dont with that mess put in their single players games like what ubisoft has done.

  • CosmicGirlWorld 🇬🇭Nicky 'Haven Maven' Quartey (@CosmicGirlWorld) reported

    @1803694425Hsy @natemh35 Yes, a year later is a rule I tend to have for most AAA games unless it's a Sony first party developer (and sometimes Ubisoft). With Cyberpunk I made an exception. Again, I enjoyed it and ran into very few issues, but it's not the game that was promised.

  • _ShockMassive_ Brain (@_ShockMassive_) reported from Tulare, California

    @UbisoftSupport I can’t ever login to my Ubisoft connect because “A Ubisoft service is currently unavailable.”

  • HopefulPablito 🍂V-Pablito 📸 (@HopefulPablito) reported

    @photomodepurist Btw "lazy" sequels (not questionning the work put into them just the creative decision to make them in the first place) + killing their japanese studios + the shift towards live service, by the end of the gen, PS may just be a glorified Ubisoft (did I say that I hated Jim Ryan ?)

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