Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 10 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
| Les Epesses, Pays de la Loire | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Peseux, Bourgogne-Franche-Comté | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Show Desk (@show_desk2k) reported@PlayStation Stop ignoring your customers and address the real issue. Your fan base has demanded you keep the physical options available and you just lie and ignore them. #NoDiscNoBuy **** you too @Ubisoft and your online check and download required for single player games.
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「Clout Strife ( 25/26 🏆)」 (@RandySTG) reported@AlllDaye I really wish they’d stop forcing that Ubisoft Connect ****. It happened with Mirage but because I was playing them from before, I could ignore the sign in and continue. It was o much worse in the past when they had uplay @VillageTaker
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WolfgangMishima (@WolfgangMishima) reported@LegendaryYOBY When you put every major first party game into a subscription service on day one, I think it does devalue those games. Xbox is now giving us enough data to have that conversation. It’s great for consumers, but whether it’s good for business is another question. Ubisoft has its own problems. PlayStation doesn’t launch its biggest first party games into PS Plus on day one. Rockstar isn’t putting GTA VI into GTA+ on day one. EA Play Pro offers day one releases, but that’s PC only. Console EA Play is mainly trials, discounts, and older titles. Game Pass has been the biggest test of the day one subscription model. It’ll be interesting to see whether Microsoft sticks with it long term or changes course based on the financial results.
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Swamp Hermit (@FeyFather) reported@kulpreetvirdi Yes, I can and do demand exactly that. @Ubisoft has every chance to do right by its fan base and instead delivered this glitched, unfinished slop then didnt support players when they had issues.
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.cat (@ilycatwtf) reported@KaneB_R6 @UbisoftSupport you may try going the DSA route. you’re based in the EU, so the DSA applies to you as a user (it covers any service offered in the EU, regardless of where the provider is established). Ubisoft is clearly within scope. Siege is at minimum a hosting service under Art. 3(g)(iii).
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KingYorha (@KingYorha2B) reportedIncredible Yaga. Just incredible. You got mad over a troll talking crap about a flag in the game and went on a rant talking about how hard it is. You know what you guys could’ve been doing instead of bitching about a troll on X? You could be working on fixing bugs. You could be working on making actual real looking women in the game. You could be fixing this ******* censorship you have on some of the women characters. Nope. You just ignore everything and ***** when someone is bitching about your game. He’s a troll account. He does it for fun to make fun of the actual slop in the game. If you can’t fix these actual problems because it’s too hard or because you don’t want to…then you probably shouldn’t be having a job at Ubisoft. 🧐 Now i know why this game looked like **** upon release. You worked on it. Fix it. Btw…stupid move shitting on a customer. Makes Ubisoft look bad.
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Salaar (@salaar018) reported@UbisoftSupport @Ubisoft Hey, ubisoft my ubisoft account recently hacked. I've been trying to reach you via ubisoft support by raising ticket but my problem haven't been solved. please help in recovering my account.
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Kottpota (@PS2Apostle) reported@ymnis_v1 @GOGcom You could get better taste, plenty of current games on GOG, barring that you’ll have to be susceptible to other storefronts to play your Ubislop. Lack of availability is probably because Ubisoft is restricting their crap to storefronts that get along with their live-service crap.
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Jonathan (@jonnaathan__) reported@capcomhazard i know but when devs remake a game they usually just fix the controls and some stuff, ubisoft just ctrl c ctrl v the game but with modern graphics, maybe im wrong for saying this tho
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Narco (@2012_nugget_201) reported@TimoTweetss Ubisoft is so bad at writing, how is it possible that almost every new addition is rife with writing issues
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antidotcb (@antidotcb) reported@BratorNews @Ubisoft @assassinscreed I wish they asked the fix of Mayan Puzzle on Misteriosa Island
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Extremadura blaugrana (@Superbarsafan) reported@Stormy977182671 @kikegames97 @Ubisoft Hell no. Combat with Yasuke is weak and Naoe is kind but not fluid enough. Parkour was broken at launch.
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Lee Wignall (@KindredUK) reported2 days ago i could play #assassinscreedblackflagresynced with project lasso and now i cant jump without my gpu going from 99% to 1% WTF this game has soo many issues on the PC through Ubisoft+
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MadsterChief⚔️ (@grindtilldusk) reportedProblem with ubisoft games is first few hours you got amazed by its enviroment, graphic, map design and enjoying it to the fullest. But it took you only few missions after to realize how boring their game is.
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Amazingly Average Ray (@AmazinglyRay) reportedIdk. People would just say - AC clones. The issue with Ubisoft games is never the aura or the visuals. Worlds they make are great. It is the copy paste uninspired gameplay expanded over way too long runtime.