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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Orléans, Centre 1
Lille, Hauts-de-France 2
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 3
Orsay, Île-de-France 1
Melbourne, VIC 1
Marsas, Occitanie 1
Craponne-sur-Arzon, Auvergne-Rhône-Alpes 1
Créteil, Île-de-France 1
Rouen, Normandy 2
Barcelona, Catalonia 1
Bordeaux, Nouvelle-Aquitaine 1
Perpignan, Occitanie 1
Pérols, Occitanie 1
Auch, Occitanie 1
Bayonne, Nouvelle-Aquitaine 1
Saint-Paul-lès-Dax, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Futurre999
    damian〠 (@Futurre999) reported

    @SenValeTV @Ubisoft @Rainbow6Game please fix this bullshit

  • Beastiarii
    Lil Beastii (@Beastiarii) reported

    @RGamerB_ PlayFab is a service for Developers for their games many third party Developers uses PlayFab like Capcom, Ubisoft, EA, Bandai Namco and more.. You are pushing a narrative that this is some type of Xbox/PlayStation console war bullshit and it’s not. That Halo game that you’re so happy that will be on PS5 is a remake of a 26 year old game with no multiplayer.. Why don’t you figure out why Marathon is failing ?

  • spongeaaa
    spongeaa (@spongeaaa) reported

    @Wokelander_alt3 matter of fact thats the problem with modern Ubisoft, they are trying to turn non-RPG games into RPG games, this is why Watch Dogs and Far Cry is a dead franchise

  • utdchaz1
    UTD Chaz (@utdchaz1) reported

    didn’t have one at the time so but I logged into in through it being linked to my psn but I unlinked it to link to another Ubisoft account I could access the email to to try and solve my age verification voice chat problem and in doing so have lost all my progress I spent years

  • kenzzzzlmao
    Kenzzzlmao (@kenzzzzlmao) reported

    @slayersparks1 @Ubisoft Sounds like a skill issue to me

  • EvrythingO
    EvrythingWillBeOk (@EvrythingO) reported

    @Pyro2678 @flamingbofa2 @GA_Reviews If they will create good games ppl will buy them again, simple, i dive deep in Ubisoft and their biggest problem was Paris headquarters they are responsible for their flops not devs but they fired them so I am bullish on their stock

  • jpofferz_ttv
    Jpofferz | ~KH4 WAITING ROOM~ (@jpofferz_ttv) reported

    That Ubisoft live service image did irreparable damage to the AAA game industry by convincing moronic executives that a infinite money glitch existed

  • pioterpe
    Piotr Purchalak 🇵🇱💪🏻 (@pioterpe) reported

    @TzarNoble @ArcRaiderAlerts Let them buy it. Maybe they'll fix ARCR and finally create some activities for players. Since they bought Ubisoft, RB6 is the best in ages.

  • mkrnbk
    Mikael (@mkrnbk) reported

    Once again #Ubisoft fails. New client app gets installed, starts up then login no longer works. Btw, login to website also appears down, so probly not just the client app? That's my holiday gaming going to other games.

  • FernandezMichae
    M1cHa3L🇪🇸 (@FernandezMichae) reported

    @TheDivMobile Just listen the community. Don’t make UBISOFT like always. Fix the game !!! Crash and UI bug !!!

  • _MD_04
    Mdrcamaro (@_MD_04) reported

    @UbisoftSupport Can I please get help accessing content that I have purchased? I have been stuck on a wild goose chase with Ubisoft support chat for TWO YEARS for this issue? Please let me speak to someone who can get things done. The incompetence I have experience has been very upsetting

  • SaVaGeDaTMaN
    Savagedonbihhh (@SaVaGeDaTMaN) reported

    @Maverick__CW @Ubisoft I was “Heart”land broken when they announced that at the meeting. I had been waiting for that for so long

  • BalduranG
    Balduran (@BalduranG) reported

    @TheHiddenOneAC I dont mind, its still worth torrenting at least. But anyone paying 60 bucks for a remaster is truly retarded, especially giving the money to post 2020 ubisoft. Thats some broken cuck ****.

  • pyranthos492
    Pyranthos (@pyranthos492) reported

    @Ubisoft I almost deleted my account today before remembering a vital service you provide. Regular reminders as to how much you suck, and why you don't deserve any money from anyone.

  • C0NTENT_CR0W
    CONTENT CROW (@C0NTENT_CR0W) reported

    So @Ubisoft you guys make strikers into rotation and refuse to fix the game so we can play….coincidence I think not, can’t wait to get 3 protocores as compensation, what a joke

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