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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Berlin 1
Montbéliard, Bourgogne-Franche-Comté 1
New Delhi, NCT 1
Clarkston, MI 1
Marseille, Provence-Alpes-Côte d'Azur 1
Palm Bay, FL 1
Sydney, NSW 2
La Garenne-Colombes, Île-de-France 1
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hesse 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre 1
Paris, Île-de-France 2
Villefontaine, Auvergne-Rhône-Alpes 1
Cesena, Emilia-Romagna 1
Marlton, NJ 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Eddiazda
    Eduardo Diaz DaSilva (@Eddiazda) reported

    @UbisoftSupport Hello! Im having some problems since yesterday when I try to connect to Just Dance 2019 Unlimited from Wii U... The message says "the Ubisoft server is unavailable at this time, please try later". Aslo, my 90d Unlimited suscription keeps wasting...

  • tonni
    Tommi Holmgren (@tonni) reported

    What a disappointment it is @Ubisoft that a bug prevents me to finish #AssassinsCreedValhalla. Not what you want after about 100h of playing! Blaaah. Reading forums, this has been a big issue for many "Final order member not revealed after defeating all OOA members."...

  • FlareJay424
    Jay (@FlareJay424) reported

    @Ubisoft Me Angy. Fix

  • Suuhls_96
    Ｇｉｎｇｅｒｂｒｅａｄ Ｑｕｅｅｎ Ａｌｙｘ (@Suuhls_96) reported

    @SparkLox @ArkZong_AE My problem is the split in the player base and the connected inconvenience it causes, and yeah, having to log into 2 different always on services even when using steam sucks *** also, am I right Ubisoft? I own basically any Plattform and use my pc mostly for work because of this

  • kevinslo1078
    Mr. Predictor (@kevinslo1078) reported

    @Ubisoft @Ubisoft THE MAIN MISSION IN WATCH DOGS LEGION CALLED INTO THE VOID IS BUGGED. I CAN'T PROGRESS AT ALL. GET TO THE PART WHERE YOU NEED TO DISABLE RIGHT HEMISPHERE HAS NO PUZZLE. THE LEFT 1 DID. PLEASE FIX THIS @Ubisoft

  • SewFPS
    s (@SewFPS) reported

    ubisoft support is amazing! they dont even know their own fixes to problems!!

  • Resyde_
    Resyde △⃒⃘ (@Resyde_) reported

    @Kamackool My friend can play other ubi games and connect to uplay but not siege so it has to be a siege error, but no one else has that problem

  • CoppingEdward
    Edward (@CoppingEdward) reported

    @GoldenBayse Yikes... that was a problem I had with Witcher 3 as well. Taking a few too many pointers from Ubisoft, totally incomprehensible icons and there are tons of them everywhere

  • GoofballAustin
    AustinGoofball (@GoofballAustin) reported

    @Ubisoft when are you gonna fix xbox siege??

  • Rochdalebuddha
    Eddie brown (@Rochdalebuddha) reported

    @TheDivisionGame @Ubisoft @Xbox So Today I've had 3 connect to xbox live drop outs 4 Delta errors 1 Bravo error 1 Alfa error DO I carry on or do I kick this game and system into touch ?

  • El_Lincexd
    LynxBerserk (@El_Lincexd) reported

    @Ubisoft fix ******* siege, the game isnt even fun anymore, u got smurfs in every ******* game mode. Silver and copper are literally infested with smurfs. They keep adding more operators with even more annoying *** gadgets, what is this? Siege or a starwars game? I'm so done.

  • pau_ljs
    Paul Seo (@pau_ljs) reported

    "0:53 ranked wait time" my *** i've been sitting in queue for 5 minutes @Ubisoft fix ur shitty *** servers

  • Resyde_
    Resyde △⃒⃘ (@Resyde_) reported

    Anyone else having problems with connecting to uplay?

  • lucewagames
    Lucewa (@lucewagames) reported

    Anyone else having the problem where the Cerberus isn't appearing in the 'Tribute to Family' mission and they can't progress? @Ubisoft @FenyxRising

  • dougdrock
    Douglas Dornelles (@dougdrock) reported

    @UbisoftSupport In the PC version the audio has problems, when you hit the enemy or they hit you ... often there is no sound. And the audio is extremely low. The game is very good! Please Ubisoft fix it! Will this be resolved in the next updates?

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