Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 9 |
| Madrid, Comunidad de Madrid | 4 |
| São Paulo, SP | 3 |
| Carapicuíba, SP | 3 |
| Prague, Hlavní město Praha | 3 |
| Hamburg, HH | 3 |
| Embu, SP | 2 |
| Phoenix, AZ | 2 |
| Frankfurt am Main, Hessen | 2 |
| Porto Alegre, RS | 2 |
| San Jose, CA | 2 |
| Kornwestheim, Baden-Württemberg Region | 2 |
| Moncton, NB | 2 |
| Seattle, WA | 2 |
| Bari, Puglia | 2 |
| Le Mans, Pays de la Loire | 2 |
| Orlando, FL | 2 |
| Faulkner, MA | 2 |
| Dronfield, England | 1 |
| Austin, TX | 1 |
| Duluth, MN | 1 |
| Vienna, Wien | 1 |
| Dallas, TX | 1 |
| Lübbecke, NRW | 1 |
| Diadema, SP | 1 |
| Helsinki, Uusimaa | 1 |
| Floudière, Centre-Val de Loire | 1 |
| Leipzig, Saxony | 1 |
| Herne, NRW | 1 |
| Saint-Jory, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Devin Williams
(@D_ROCKJERSEYBOY) reported
@Ubisoft I don't want to use two accounts I don't need double the rewards I just need one account with all the rewards can y'all fix this issue
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hunter cooke
(@diamondbackGG) reported
@MilkbagR6 @MDridge7 I have no problem believing Ubisoft can pull off a bubble, I don’t think everyone is going to be able to get *to* the bubble
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outGNned
(@JestoniOpinaldo) reported
My uplay is KimTaehyung_BTS and I did report the crash too. Please help me out.
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regina phalange
(@jho_khaleesi) reported
Hey @Ubisoft I just lost two hours of gameplay bc of this stupid ‘data corrupt’ bug or whatever. Fix this bc I can only do so much fishing in rygjafylke
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Stacey AKA Red
(@redbeardeddevil) reported
@Rainbow6Game @Ubisoft any chance you are going to fix the Uplay app? Because since the last update, anyone playing ranked shows as being in the menu. Then you get spammed with join requests because they think you are just sitting around.
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𝖌𝖔𝖔𝖉 𝖔𝖑’ Davey 🎭ᗩᖇTᕼᑌᖇ🎭
(@DaveyIsCinema) reported
@Ellie___Jellie Let’s just hope they “pull a Ubisoft” and effectively fix the game with updates.
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Uriel
(@AftElite) reported
@Ubisoft are the servers down I’m with a 5 stack and it keeps saying match making error are they down ?
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Madman
(@YaBoiMadman) reported
I can’t spectate @Rainbow6Game without either dropping 90% of my frames or crashing all together, and on top of that I can’t even invite people and then when they do join they get kicked right away. @Ubisoft fix this please
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THEone
(@UnreaITHEold) reported
@JeansSZN I collect some Information about his Real live. I Fond his Mother. If i got him i go to the Police. I pay hard 4 DDOS . Ubisoft has also some information about him they do also a Investigation.
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Sara
(@SaruhDyer_) reported
@UbisoftSupport do you know when you’re going to patch drunk Eivor and the arrow capacity? I meditate to fix the intoxication but I do the Vinland trick for the arrows and nothing has changed. Help? #AssassinsCreedValhalla #AssassinsCreed #Ubisoft
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es
(@Retard77632778) reported
@demir_krl @jeshrivera_ @growtopiagame Our fault that the items are locked? They can't fix their ******* game and now they don't even try. Stop sucking ubisoft's **** for once
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Alex.G ツ
(@BlueTurtleYt) reported
@Ubisoft So youre tell me when i down someone and my teammate does damage to the person WHILE DOWN and doesnt kill them. THEY GET THE KILL. BS FIX YOUR GAME
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huntress revenge arc
(@cordeux) reported
Y’all I’m so ******* pissed off. #AssassinsCreedValhalla has a main storyline glitch that makes it so you can’t finish the game. It’s been out for months and @Ubisoft apparently hasn’t bothered 2 fix it and are ignoring all the ppl with the problem in their support forums
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Keith Brown
(@ThorsHamper) reported
@DaleNotDave @travismcelroy I think that's a consistent problem in AC games, heck, Ubisoft games in general, and I like the changes Valhalla made in that regard. Largely this trilogy has been improving on things as it goes.
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𝕖ℤ𝕠𝕣𝕚𝕠𝕟
(@_eZorion_) reported
@DregenYor Ubisoft is the best choice. They consistently actually do good content. There are some things that are problems but overall Ubisoft has my vote. Imagine a Destiny with the content saturation like Assassin’s Creed & The Division.
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