Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 3
Lucé, Centre-Val de Loire 2
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • HaruSadist33 Haruka [Pink Sadist] (@HaruSadist33) reported

    @Giant_Tabby Yeah, this is largely a ubisoft issue and no one else. I was shocked to see this once I booted up the game

  • eagIecroft wixu ㅡ valhalla spoilers!!! (@eagIecroft) reported

    @Ubisoft @assassinscreed the new update didnt fix the mari lwyd cloak bug for me im very upset bros

  • GenerallyTyler GenerallyTyler (@GenerallyTyler) reported

    @_liquidchild @2EggsScrambled @Ubisoft It would be nice if Ubi came out and said whether it is coming to Steam or not. I'm not against buying on another platform or service (except for EGS), but I'm making no purchase till I know my options.

  • khfan1989 Thomas P. Nordstrom #BlackLivesMatter (@khfan1989) reported

    @Darkmessiah757 @Ubisoft I feel the sign in should be an option not a must.

  • Quest2Smash Starlight, #SaveSmash Extraordinaire (@Quest2Smash) reported

    @ReadingJust4 @imranzomg One of the main problems is that it's hard to work crunch,or lack there of, into choosing game awards. I don't think Naughty Dog should be getting praise at all, just like companies like EA, Ubisoft or R*, but the fact of the matter is that TLOU2 is still a hell of a game.

  • Jesh_N_V Josh Velasquez (@Jesh_N_V) reported

    @ClementJ64 @Bitnerd_ First they originally delist the game and wouldn't bring it back in years, now they're locking content behind their shitty uplay service? @Ubisoft , please fix this

  • lejacobins cooldude123 🌻 (@lejacobins) reported

    The only problem with an open world star wars game by ubisoft is that it's by ubisoft

  • Rattlesnake541 Darth Maul (@Rattlesnake541) reported

    @flacamoul @ForHonorGame Its ok it won't happen they'll just buff all knights since they are addicted to them i wish ubisoft was sued for how they treat theyre community treat everyone fair or be in big trouble.

  • GamesEntertain6 GÆMON (@GamesEntertain6) reported

    @assassinscreed Hey @Ubisoft & @AssassinsCreed Please optimize graphics for Assassin's Creed® Origins and Assassin's Creed® Odyssey on PS4. These games were a visual feast before but now the graphics and especially the draw distance is really awful. Please fix this issue too.

  • Razorjamon91 ¿El Gordo? (@Razorjamon91) reported

    @Ubisoft Can we fix the online issue? i dont want to make another gaming account to play the only Ubisoft game i want

  • kurobutt 🦦kuro!! (@kurobutt) reported

    @Ubisoft Fix the online multiplayer and remove the Ubisoft account gate for the DLC characters, please

  • WKohakuMedia W.Kohaku Media (@WKohakuMedia) reported

    @Ubisoft Can Knives be unlocked without an Ubisoft Connect account? Because its not really fair for a family that shares systems or copies of a game to require every single one to have an account. And the content will go away when the service is gone, such a considerate move Ubisoft.

  • Anundir Christopher (@Anundir) reported

    @NVIDIAGeForce @Ubisoft @Rainbow6Game I still have RTX off because it caused so many problems. How is this going to be any different?

  • GoguiFox Gogui ÆF (neon foxxo💕)🔞 (@GoguiFox) reported

    @Ubisoft @bryanleeomalley @anamanaguchi Please fix the online, I’ve been waiting to play this with my BF too long 😥

  • edgarpoe91 TheBestWriterEver🎭 (@edgarpoe91) reported

    @Ubisoft @assassinscreed when have you fix fire on Assassin's Creed Valhalla? A game with such a graphic quality should not have that piece of ****. Sorry, it's totally true.

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