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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 9
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Mizibert
    Mizibert (@Mizibert) reported

    @Pirat_Nation did he not die on a plane crash or eas that another ubisoft corpo?

  • _Lando7763
    Lando, the Chef (@_Lando7763) reported

    If I'm still playing your "narrative-driven adventure," we're approaching 80 hours, but you haven't given me a new gameplay mechanic or anything new since hour 6, and I'm just hitting checkpoints across a world map, we've got a real issue. The oversaturation of "Open-world" titles from the likes of UbiSoft and Bethesda were just as detrimental to the gaming industry as Free-To-Play cash grabs and Hero Shooters.

  • The_NekoNoid
    ガブリエル! *Gabriel Beachy* (@The_NekoNoid) reported

    @HazzadorGamin It helped them Launch Uplay. A Service so terrible. getting in a Car Crash sounded Better

  • zacczacci
    elZ (@zacczacci) reported

    @TimoTweetss The ubisoft problem from the last 10 years.

  • Its_Jmoney814
    Its_Jmoney814 (@Its_Jmoney814) reported

    @Ubisoft fix your game got another bug in assassin creed black flag resynced

  • moe_epsilon
    𝒟𝒶𝓋𝒾𝒹 (@moe_epsilon) reported

    @ReelFacts_yt @CultureCrave Haven't bought discs in 14 years. PS4/PS5 library is 900 games. None of them are delisted. My accounts never been locked The only games that I got that don't work anymore are games like The Crew where Ubisoft shut the servers down on an online only game and effectively killed it

  • Willem_Pijl
    Willem van der Pijl (@Willem_Pijl) reported

    @assassinscreed Do we still have to login to the Ubisoft launcher every time we start a game or is this fixed now? That's why I'm avoiding Ubisoft games on the deck right now..

  • BeoBearKun16
    BeoBearKun (@BeoBearKun16) reported

    @UbisoftSupport There is an issue with ubisoft+ subscription connectivity with xbox. It does not recognise my subscription

  • EyecedColdChiln
    Eyece Cold Chilln' (@EyecedColdChiln) reported

    @XBOXTIMDOG You're right. PS Plus has hundreds more games, more hit titles, factual superior game streaming service, been had Ubisoft Cassics without an extra charge for it. Sony always been the best.

  • MaxwellST_
    Max (@MaxwellST_) reported

    @Cow1en bring it up to an admin who can raise the issue with ubisoft. Moss will read IPs and HWIDs, if these are compared to moss files of the babned players and it turns out they played they will be sanctione

  • iampowlly
    iampowlly (@iampowlly) reported

    There was an update! So what did it update? Not the laggy game, not the sound sinking, not the textures loading? so what then? I do not know. What I do know is I refuse to play this game until it has been fixed buy Ubisoft or Nvidia! So lets see how long it takes a AAA studio to fix there game!

  • cR4CKc
    Fargo R (@cR4CKc) reported

    Turn off Dolby Vision in the Xbox settings if you have an issue where Assassin's Creed Black Flag resynced's graphics turn green and pink. @Ubisoft @assassinscreed

  • Shaded_Ronin
    ⧼⊰浪⊱⧽𝙉𝙞𝙜𝙝𝙩𝙨𝙝𝙖𝙙𝙚𝙍𝙤𝙣𝙞𝙣⧼⊰浪⊱⧽ (@Shaded_Ronin) reported

    @kittischmitti Hot take, the choices in Odyssey robbed Kassandra of having her own actual character at times, and thus when Ubisoft forced a choice the player didn't make it, it only made the disconnect worse. If I wasn't suppose to be a ******* ******* around Greece why give me the option Ubi?

  • PauseMidnight
    Pause (@PauseMidnight) reported

    @HazzadorGamin @Ubisoft The issue with Ubisoft is they can't make a passionate project they gotta put so many cosmetics and virtual currency in those games and still charge full price and make the grind harder so they can sell extra stuff They never learn.

  • MobbD3296
    CrazyG (@MobbD3296) reported

    Is there any news on a fix for the ubisoft connect version of Ac Black Flag Resynced? The parkour fps drops and freezing in cities and forts. Been like this since the first update. The bug reporter is loaded with this issue. @UbisoftSupport

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