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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Les Mureaux, Île-de-France 1
Meyenheim, ACAL 1
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • _Jidusea
    Jidusea (@_Jidusea) reported

    I can understand being mad at capped frames. I don’t understand being mad at micro transactions in the big ‘26 when referencing Ubisoft. When was the last u played an AC game? It’s been like this. Only becomes a problem when u buy it. Nothin gonna change

  • evasr6782
    Rose (puppy boy) (@evasr6782) reported

    Hey @Ubisoft maybe i dont know fix your damn game for #division2 all i been getting is audio bugs, no sounds and for reason i keep getting slowed down whenever i get into next area like whats up with that so please get sorted

  • TunaRacingFun
    Tuna Fish (@TunaRacingFun) reported

    @Ubisoft you can blame the player AGAIN for this one or whatever excuse you wanna make up again but the Fanorona **** it to hard for a 2 outta 3 star activity. WTF IS THE 3 outta 3 THEN???? Fix your **** as always.

  • WojciechBrejnia
    Wojciech (@WojciechBrejnia) reported

    @Stevy_Kai @Pirat_Nation Wrong. It's not a monopoly — it's just that good. Every major competitor (Epic, GOG, Ubisoft, etc.) has tried and failed because Steam actually delivers a superior platform, better sales, and unmatched features. Calling users a 'braindead cult' because they prefer the best service is peak cope and salty nonsense lol.

  • ChrisAvellone
    Chris Avellone (@ChrisAvellone) reported

    @AwesomeUKFacts @iAmJoshuaGraham It was unfortunate that Ubisoft ended up doing the sequel, but I think there were so many problems working with Obsidian (on both sides), that they decided they could do it easier without the hassle. Still, they'd hired some of the ex-Obsidian folks who had worked on the 1st project and had been previously let go (which is another story), so there was that.

  • LucaRoland_
    LucaRoland.eth (@LucaRoland_) reported

    @assassinscreed I can’t fix my GPU utilization drops! I run the game through Ubisoft launcher, 4070 Super here. Tried everything, somehow connecting controller helped somewhat… but still terrible experience!

  • GangGreenDuck
    Gang Green Duck (@GangGreenDuck) reported

    @flowgate65 @CultureCrave @moonlightdelia You are contradicting yourself in the same sentence. First sale gives you your right to possess and resell the disc and you can still do both of those things today. Ubisoft didn't undermine first sale because first sale has absolutely zero jurisdiction over servers. If a law doesn't govern servers a server shutdown cannot violate or undermine that law. The deception is entirely about marketing a live service product as a permanent purchase, which is strictly a consumer protection issue.

  • x_chando
    Chando (@x_chando) reported

    @geoffkeighley Good riddance. This industry has been stuffed full of talentless antisocial losers who push woke agendas. Every employee at every major studio could be laid off and the world would only get better. Activision, Ubisoft, Microsoft, and Sony already own all the IPs we care about. So why don't they license out these IPs to independent studios who do it better and for less money anyway. You give a small passionate team of 10-50 the Destiny IP and they will make a Destiny 3 that you've always wanted. Give the same IP to 400 Bungie employees and you get slop. "It's the leadership" but ObsidianStudios got all the old talent and their games are garbage. The other talents who made their own studios made nothing that had any lasting power. They were all flash in a pan because of their reputation and they're all gone now. The problem isn't leadership. It isn't layoffs. It isn't the budget. It isn't the time crunch. The problem is the lack of inspiration, freedom, and passion. The enemy if innovation is complacency and everyone we looked up to at 13 is complacent now that we're 30. We need new studios to pour passion into existing IPs and new IPs alike if we want a future for gaming. Do an existing IP, secure funding, create a new IP, that's the path for indie studios to break out of being indie forever.

  • MrJuett
    Juett (@MrJuett) reported

    @BeAsTololo @Ubisoft Thanks @Ubisoft for ddos unlegit players. Finally there is some action against these ******* idiots Ps: Nikon du bist komplett Kacke

  • iampowlly
    iampowlly (@iampowlly) reported

    @assassinscreed Can not play this game keeps skipping and lagging. Sound is missing in some scenes, I have tryed everything under the sun. I am running a 5070RTX card in a Omen Gaming PC. It is not my rig. Will wait because I have spent the entire day trying to play this Game! Thanks Ubisoft!

  • chaosprimeZ
    The Chaos Lounge (@chaosprimeZ) reported

    Spent 4 hours with #AssassinsCreed Black Flag today and the game delivered. Based on early impressions and thi sis without the day one patch that should arrive for people, the game for me at present is a 8.5. Im still early but voice acting, animations and gameplay were good. Music was good. Only issues I had were 1 crash which im told is fixed in the day one patch among other things and come character facial animations. If they are not the main characters, the level of quality in the animation is reduced. Performance stats: However, on my 9950X3D, 3090ti (aging GPU now), 32gb RAM I was able to run on Ultra settings with DLSS set to quality, 1440p Resolution (what my monitor is) and framegen enabled at 70fps and it ran smooth. Without FrameGen i was hitting 45-50. The Frame lock didnt work but im told thats fixed in the day one patch too. So overall, a great job by @Ubisoft so far!

  • R_C_Parker
    Reece Parker (@R_C_Parker) reported

    @ISkywalkerIl @Oceaniz96 Yes, a Ubisoft *launcher* problem, something you don't have to deal with on steam

  • RavenMentore
    The Raven (@RavenMentore) reported

    For the Ubisoft lovers out there, all that toxic positivity lead to WEF sending Sony the green light also to digitise games. When there's no one left to challenge or question authority, just remember you deserved to be silenced by your governments in equal turn. YOU are the problem if you promote toxic positivity.

  • theisuassassin
    the ISU Assassin (@theisuassassin) reported

    @No_One414 @ac_daily_news I agree with you, but the problem is that even when we criticize Ubisoft, they don't listen. MTX shouldn't be added to a single-player game.

  • NoPulseGamesYT
    NoPulseGames (@NoPulseGamesYT) reported

    @rlw26__ @_MercR6 That's the issue with a player curated marketplace. This is Ubisoft telling people what these skins are ACTUALLY worth, because **** anyone who is trying to sell a weapon skin for $70-$120

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