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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fairfield, CT 1
Milan, Lombardy 1
Teresina, PI 1
Mejorada del Campo, Madrid 1
Rennes, Brittany 1
Champigny-sur-Marne, Île-de-France 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Santa Cruz do Sul, RS 1
São Gonçalo, RJ 1
Isola Maggiore, Umbria 1
Lomé, Maritime 1
Aïn Kercha, Oum el Bouaghi 1
Tizayuca, HID 1
Paris, Île-de-France 5
São Paulo, SP 1
Curitiba, PR 1
Pontivy, Brittany 1
Marseille, Provence-Alpes-Côte d'Azur 1
Ogíjares, Andalusia 1
Cergy, Île-de-France 1
Orléans, Centre 3
Vigo, Galicia 1
Cézac, Nouvelle-Aquitaine 1
Darmstadt, Hesse 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Charleroi, Wallonia 1
Capivari, SP 1
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • neohnerdin
    Neoh 💿 (@neohnerdin) reported

    @BraidzMCau @Brooks_exe @DirtDisrespect Then maybe Ubisoft should stop releasing AC games every year. That’s their problem not rockstars. Give the devs time to cook.

  • DrPlat23
    DrPlat23 (@DrPlat23) reported

    @voidyhead @WWCOG_Podcast My thoughts exactly. Even if the game was perfect the fact that it's online only completely kills it for me because Ubisoft is well known for how they will strip away their servers and even if it isn't Ubisoft then you have to take in account your service provider and console

  • InitiateAnomaly
    Ænomaly (@InitiateAnomaly) reported

    @UbisoftSupport It appears that Ubisoft represents an organization known as GRM. This could be quite damaging to your company based off behavior & harassment involving members of their leadership. This involves a friend of mine, and the same individual told me that I have “daddy” issues because my father killed himself.

  • Please_Xplain
    Please Explain (@Please_Xplain) reported

    @Ubisoft I can't create an account. Tried 30 times. error error.

  • AegisOfAvalon
    Aegis of Avalon (@AegisOfAvalon) reported

    @TheDivMobile @Ubisoft The fact it's is promoted for Steam and Ubisoft Connect ignored is an issue.

  • alexxozydu
    🇬🇷🏛️η απόγονος του προστάτη🏹🏺 (@alexxozydu) reported

    @pqapka i dont know i havent really played any ubisoft games yet so i cant really tell you. but my friends who have played it have told me that the gameplay and plot writing have become more sloppy recently, so it’s more of a writer’s issue

  • TheHiddenOneAC
    The Hidden One (@TheHiddenOneAC) reported

    This clip perfectly encapsulates the issues plaguing modern Ubisoft writing. When the literal writer is oblivious to how much worse the new writing is compared to the old, it shows a complete lack of quality control. Nobody internally has the authority or the standards to stand up and say something isn't good enough.

  • Morrison251
    MorrisonSean (@Morrison251) reported

    @GhostRecon Fix breakpoint it crashes literally after setting up the lobby when trying to start the game on pc steam or Ubisoft connect.

  • crusader0884
    crusader (@crusader0884) reported

    @UbisoftSupport @Ubisoft @Ubisoft_UK I cannot access my account or open a ticket due to browser errors, please DM me to assist.

  • JerBer11B
    JerBer (@JerBer11B) reported

    @GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.

  • cas_iwnl
    cas (@cas_iwnl) reported

    @Ubisoft Please fix rollback bug

  • whiterat58
    Badger (@whiterat58) reported

    @jamalnassersaid Yes the only problem is a game breaking bug that many are suffering! Once you leave there you can’t travel back without desynchronisation! I need to go back to do a number of things and the bug prevents it. It’s been widely reported but totally ignored by Ubisoft

  • tgzerosugar
    TQR (@tgzerosugar) reported

    Is anyone else having trouble logging into Just Dance rn I keep getting constant Ubisoft Server Errors @UbisoftSupport

  • Louie_vuu
    Louie (@Louie_vuu) reported

    @Ubisoft is so ****. They allow cheaters to gain and take away points for those who are actually good at the game but play w/ randoms that cheat. 356 decreased I was expecting rollback points from all the cheaters I had to face. Fix ur **** game.

  • BlackShinuchiha
    BlackUchiha (@BlackShinuchiha) reported

    @Ubisoft Ubisoft fix your god damn loging about 17x or more I have to reset my password to get in to Ubisoft connect

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