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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Limoeiro do Norte, CE 1
Valencia, Valencia 2
Amsterdam, nh 1
San José, San José 1
Rouen, Normandy 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Edinburgh, Scotland 1
Maracaibo, Zulia 1
Soacha, Cundinamarca 1
Nice, Provence-Alpes-Côte d'Azur 1
Brasília, DF 1
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 1
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • HaydenBWriter
    Hayden B. (@HaydenBWriter) reported

    i think hidden blade combat removal in Black Flag Resynced makes sense. in the original game, both forms of combat, hidden blade and dual swords, did equal damage and were identical. it was pretty broken. the update combat makes way more sense. it’s a smart change from Ubisoft

  • MysterD
    D. (@MysterD) reported

    @brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.

  • falconwing664
    name (@falconwing664) reported

    @villixe2 @Ubisoft It’s frustrating because it’s mostly just the lighting that’s the problem. Plenty of the other changes are quite nice but the lighting is just too much. Original should be available regardless, hopefully all the noise gets attention. We AC3 fans have it rough.

  • RaffyStick
    Straw Hat C’s (@RaffyStick) reported

    @P_karti777 @ItsRatioGod @Dexerto The problem is, the majority of AAA games aren’t justifying that price increase. I’m okay with paying $70 for games with a substantial amount of soul filled content with minimal bugs. Ubisoft, EA and Activision have no business being $70 nvm $80 imo

  • yoimlit
    Armitage ᵗᵒˣᶦᶜ ツ (@yoimlit) reported

    @Royalbudline1 @TimSweeneyEpic @EpicGames Epic’s layoffs weren’t because they had more employees than other gaming giants. Compared to Ubisoft, EA, Activision, and Take-Two, Epic was actually relatively lean, the issue was higher-up mismanagement, aggressive spending, and unrealistic growth expectations

  • ikatnayop
    ikatnayop (@ikatnayop) reported

    @nacaradiohead @LookAtMyMeat1 Agreed. Sad but true. But they’ve started to pay the price for their stupidity aka ubisoft. Only problem is Fromsoftware is a Japanese/eastern studio :d

  • GoryRuin
    Gory Ruin (@GoryRuin) reported

    @ColdBwoyy @TheDivisionGame and the issue of tinkerer which could activate multiple talents ain't fix yet,i had seen some agents use bighorn with detemined in high tiers of escalation...if ubisoft don't have able to fix,just delete then.

  • C0NTENT_CR0W
    CONTENT CROW (@C0NTENT_CR0W) reported

    Who’s gonna tell @Ubisoft, they have to fix the game for us to play it

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • kenzzzzlmao
    Kenzzzlmao (@kenzzzzlmao) reported

    @slayersparks1 @Ubisoft Sounds like a skill issue to me

  • Smartz000
    Smartzololo le Flopesque (@Smartz000) reported

    @sirKaosx Ubisoft and the Rainbow Six staff shouldn’t have to help them months in advance just to make sure qualified teams can attend. Bcz honestly, it looks embarrassing for Ubisoft when teams fail to participate despite qualifying, simply due to visa issue even when the event is in us

  • PainlessScrub
    PainlessScrub (@PainlessScrub) reported

    Yo Ubisoft what the hell man, your game is broken again… @UbisoftSupport @Rainbow6Game

  • mazey013
    maze (@mazey013) reported

    @imbratorX @Ubisoft @UbisoftCanada Rogue's remake is needed more than any other remake imo, to fix and extend the narrative, and to give more backstory and personality to Shay's former comrades, they had plans to do so in the original but were unable due to time constraints I think.

  • Dreadknight25
    Dreadknight25 (@Dreadknight25) reported

    @14Vargen14 @TheGuiltyGamer2 @reevierat Ehhhhh I doubt that since that was a Ubisoft title, my guess is it’ll BRIEFLY mention fox’s absence (from mario galaxy plot point) and how some new system (please not Lylat or at least new Lylat zones) is in trouble bc of it.

  • dogicoats
    Dogico (@dogicoats) reported

    @Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.

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