Ubisoft Connect Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Raven (@RavenMentore) reported 5 minutes ago

  Calling long-time Assassin’s Creed fans “gatekeepers” because they want Assassin’s Creed to retain the identity that made them fans in the first place completely misses the point. A franchise evolving is not the same thing as a franchise being able to become *anything* simply because the Assassin’s Creed logo is on the box. Fans asking for social stealth, parkour, grounded historical storytelling, Assassins vs Templars, meaningful modern-day lore and the design philosophy that defined the classic games aren't trying to stop other people having fun. They're asking Ubisoft not to abandon the qualities that made Assassin’s Creed distinctive. And dismissing criticism as a “hate crusade” or “Twitter engagement farming” isn't an argument. People are allowed to dislike the direction of a franchise they have supported for years. There is also an obvious difference between mythology existing within Assassin’s Creed lore through the Isu and turning mythology into an excuse for increasingly fantastical RPG content. The older games managed science fiction, historical fiction and mystery without forgetting what kind of series they were. Want the RPG games? Fine. Enjoy them. Want mythology? Fine. But stop pretending that people asking **Assassin’s Creed to actually feel like Assassin’s Creed** are somehow the problem. Criticism isn't gatekeeping.

• 
  Jay Jabrolsky (@Jabrolsky) reported 7 minutes ago

  @RKRigney My friends have never had an issue recovering hacked accounts. It's usually their own stupidity clicking links but they get it back in one day max. They have lost their Ubisoft and Microsoft Xbox accounts forever.

• 
  Dimi (@dimitrishadow) reported 9 minutes ago

  @GleamingFox @assassinscreed Resynced will be amazing in two or three years when modders remove the slop extras, fix the render issues, unreplace models, and steady the bugs that Ubisoft is notorious for never fixing.

• 
  ANIMUS_X (@Ubicypher) reported 10 minutes ago

  @TheRealZephryss It's simple. Mainstream sells and mythology is mainstream. At the end of the day, it is just a videogame. Unfortunately, AC was originally rather underground until Revelations and ACIII launched the franchise into the overall mainstream when it began to be marketed with musical artists and such and it essential demonstrated that historical settings could be virtualized and monetized through a sandbox. It stopped from being a conspiratorial/sci-fi/historical action adventure to a blockbuster historical simulator after Desmond's death. It's obvious why og fans and new fans clash. "Original" fans or whatever you want to call them, "Those Who Came Before" for that matter, were following a narrative, tone and atmosphere that is almost non-existent, or at least at face value compared to the Desmond era is no more. There used to be a clear finale. Everything was leading towards Desmond becoming a ultimate Assassin and taking on Abstergo. The "new fans" or whatever, are in for the exploration, simulation, rpg mechanics, addictive Combat in some instances and the fact that you can explore an entire country in your living room, richly detailed and crafted to the detail. Both are valid. The problem has never been about the franchise going astray or going bankrupt in ideas. The problem is not just loss of identity. It's the fact that it wasn't planned to be this long in the first place. We live in a society now where entertainment needs to last and outlive us because we need more and more inmersion and escapism. AC was supposed to die with Desmond. But Ubisoft decided otherwise. I think both fanbases should all aim towards a future were AC makes sense and it's just not virtual tourism or massive RPG sandboxes with no other justification but the name of the franchise on the box case for it to exist. But it won't be until Ubisoft pulls it's **** together and crafts a cohesive narrative that concludes everything. Once and for all. Nothing can stop them to make spin-off games set in different eras after that anyway. There will be people to buy those games anyway.

• 
  Cyber1000 沙威刃 (@Cyberpt1000) reported 11 minutes ago

  @TimoTweetss From current ubisoft i want them to stay ******** away from my favorite game franchise ever, i dont want an rpg open world live service splinter cell thanks

• 
  Xarallei ⚫🌑⚪🟣~🇪🇨🇩🇴🇺🇸 (@Xarallei) reported 18 minutes ago

  To be honest I feel like this is just an industry wide problem, not just a Ubisoft issue. There is such bad writing quality all around. We need good editors to come in and just be brutally honest with their writing teams. Good video though.

• 
  JerBer (@JerBer11B) reported 23 minutes ago

  @GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.

• 
  KritiqalPerson (@KritiqalPerson) reported 25 minutes ago

  @GhostRecon When are you gonna fix the Fallen Ghosts DLC? Achievements not unlocking VIP Extractions enemy spawns are bugged @Ubisoft @UbisoftSupport

• 
  Snickel (@SnickelYT) reported 25 minutes ago

  How about for the 25th anniversary we fix the UPlay servers so that the platinum trophy is obtainable on the PlayStation 3 again? @Ubisoft @UbisoftSupport

• 
  Savage_Life6 (@Savage_Life6TTV) reported 25 minutes ago

  @Anihilus2 @nuhre_ I don’t **** with Ubisoft after disrespecting the Japanese culture like they did so I get that but come on pricing problems just for gta 6 when all these company’s have been doing it forever that’s insane to me lmao

• 
  iampowlly (@iampowlly) reported 28 minutes ago

  Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bought it and still can not play do to the rage quit I get from it! Please for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.

• 
  DisabledBrandon (@DisabledBrandon) reported 28 minutes ago

  @UbisoftSupport Can’t link my phone number to my account. So I cannot play ranked then when I went onto Ubisoft support to send a message on what the issue I am having is. It just wouldn’t let me send the message. Absolute joke. SEND A VERIFICATION CODE TO MY NUMBER

• 
  Marek H. (@Roiser0) reported 28 minutes ago

  @SolarWing83 @Pirat_Nation The crew was removed because it's servers got shut down, even your disc won't work. Ubisoft did that, not Sony. Afro Samurai 2 was a broken game that was meant to be in 3 parts, thes refunded everyone, same with Hotline 2, ppl got refunded. That doesn't count when they refund u.

• 
  Isaac bradbury (@Isaac24682) reported 31 minutes ago

  @Ubisoft For the love of everything holy please fix the bug that makes my xbox think it’s a pc I’M TIRED OF PLAYING AGAINST CHUDS😭

• 
  🕹 ᄃӨᄂӨПΣᄂ FΛᄂᄃӨП 🕹 (@ColonelFalcon) reported 38 minutes ago

  𝐻𝑒𝓇𝑒’𝓈 𝒶 𝐹𝒶𝓁𝒸𝑜𝓃 𝓉𝒽𝑜𝓊𝑔𝒽𝓉… Modern gaming is convenient as hell. True. I buy both physical and digital. If a digital game completely owns me, I’ll still go buy the physical copy when it’s available. That part I like. I like options. What I hate:
❎ Day-one patches (so the “finished” product wasn’t actually finished)
❎ Forced online registration / accounts just to play (EA, Ubisoft, and the rest treating your personal data like a free buffet)
❎ Endless nerfing and boosting of characters months after launch
❎ “Buy the limited edition or pre-order now for exclusive skins/weapons” pure cash-grab nonsense ❎ Install the game before it’s playable. And the worst part?
Companies scream “convenience!” while locking you into their digital barns, treating you like a milking cow they can keep extracting from forever. What’s even more shocking is that most players don’t seem to have a problem with any of it. 
Because it’s convenient. I’ll repeat:
“People don’t drink the sand because they’re thirsty.
They drink the sand because they don’t know the difference.”