Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1
Lampertswalde, Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • OswagBinSama Ryan Carter (@OswagBinSama) reported

    @Ubisoft r6 this season is broken I try to support thick and thin but holy **** give me something to work with

  • smkinBigdoinks DaJedy 💫❤ (@smkinBigdoinks) reported

    @CLaCriseBB @Ubisoft It can be an RPG who cares the problem is that the new ones especially Valhalla and Odyssey are not Assassins creed. Its just Viking and Greek RPG ☠☠☠

  • MSam404 Mr.Sam404 (@MSam404) reported

    @watchdogsgame You will not allow to have aiden and wrench on operative if you only buy bloodline dlc. You must buy season pass. Nice strategy Ubisoft 😜 But i always buy season pass since WD1. So this one is not my problem. 😜

  • SirBearYT SirBear (@SirBearYT) reported

    @joshuajbrunner @jbowendaman competition matters but not when you're that big, you don't need competition you need A LOT of competition, most top fps titles can be attributed to Epic,Activision,EA,Ubisoft & Microsoft if you want this problem fixed play a game that isn't owned/published or developed by this

  • ThatOldGamerGuy ThatOldGamerGuy (@ThatOldGamerGuy) reported

    @Truetype80 Ok, I hear you man. I am naturally hesitant for open world games cause so many of them fall into that Ubisoft format of “9k markers of random **** to do” and don’t focus on the quality of said tasks. But sounds like this avoided that issue, so def making note of that

  • Gabriel07410573 Schuw Korenay (@Gabriel07410573) reported

    @Ubisoft @mythic_quest Apple TV plus, the world's most nothing-to-see subscription service👍

  • Sceaser1788 i-Play-for-fun-not-for-Reputation (@Sceaser1788) reported

    @BeyondTheVeil99 @Ubisoft Lol? You cant be this dim? It's not ubisoft's fault. They could get sued and to protect themselves they remove the problem. Unfortunately the levels made are a direct copy of the N64 game. Blame the publishers of 'Golden Eye' as its them who most likely made the CR claim.

  • Cloudycam1 JammyCammy4 (@Cloudycam1) reported

    @UbisoftSupport it will not let me open the case section on Ubisoft support because of error 404

  • little1233s Little1233s (Josh) XA (@little1233s) reported

    @SFounder2019 @DreiKiekens @GoogleStadia Dude no way you are arguing this. Stadia doesn't need to "Fix" this they can speak to ubisoft more directly then us

  • SFounder2019 The Stadia Revolution (@SFounder2019) reported

    @DreiKiekens @GoogleStadia If it is Ubisoft+, that's on them to fix the issue. They are the source.

  • UalKaz KAZUAL_STRATZ98 (@UalKaz) reported

    @DfultFPS @Ubisoft Also I wouldnt say you got ddosed because ddos will typically boot everyone from the server, wall hack maybe but you gave them a hell of a lot of information which is more than likely why you got killed. Now you did hit your shots but the game lagged so it could just be lag

  • FrenchyyR6 James🇬🇧 (@FrenchyyR6) reported

    @Rainbow6_UK @Ubisoft please i’m begging you please fix your servers, your game will die if you don’t do something soon, stop giving us pointless **** and fix the **** the needs ******* fixing, thanks.

  • SFounder2019 The Stadia Revolution (@SFounder2019) reported

    @DreiKiekens @GoogleStadia It's their service. So yes you go to the source. Stadia wouldn't be able to fix that issue. Ubisoft would.

  • Zac_akaWrong Wrong (@Zac_akaWrong) reported

    @EightyFOUR841 @Lua_R6 @DarKieTV Bohemia Interactive is not nearly as big as Ubisoft so its understandable but also Arma doesn't have a dedicated "competitive" mode called "ranked" where most of these issues make the competitiveness redundant. Also I kinda wanna play Arma 3 or Dayz again bois

  • ImZrex uɐpɹoſ (@ImZrex) reported

    Just FYI Ubisoft are the ones putting the prices on the skins in siege not the designers/creators not the orgs, find the real issue before you complain.

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