Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1
Wernigerode, Saxony-Anhalt 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PzpLtK T (@PzpLtK) reported

    @L1teF @Ubisoft fix ur awful game plz

  • bobking96452268 bob king (@bobking96452268) reported

    @Ubisoft @assassinscreed FIX UNITY SERVERS CO-OP WAS FUN

  • manhaver3 man_haver (@manhaver3) reported

    @Ubisoft Fix your ******* Wildlands servers.

  • David89232533 David (@David89232533) reported

    @FarCrygame What the hell is wrong with far cry 5 the Hawkeye tunnel mission I completed it and flew away a few meters and then it restarted the damn mission now have to go back and do it again another lazy Ubisoft game can’t fix there damn games just scum the devs are thick

  • Ray18251954 Zechy (@Ray18251954) reported

    @UbisoftSupport Having a issue with logging into my ubisoft account reset the password but, credentials seem to be wrong still don't know if the email was somehow changed. Worked fine when I was on about 5 hours ago.

  • killpax36 Jerrald (@killpax36) reported

    @blamefalse1 @TheDivisionGame @Ubisoft Another issue is will this game become more like CoDM, Diablo immortal or actually stick with original system that legit items & content can be obtained through the game without loot crate or other gambling systems?

  • AnOddSugarBear A Slightly Odd Sugarbear (@AnOddSugarBear) reported

    If Ubisoft actually does release Skull and Bones within the next year, it might be the first multiplayer Naval Battle game in long while that isn't a broken, buggy mess designed to scam people out of their money. So I'm really looking forward to seeing what it's like.

  • Nave1471 1471 Nave (@Nave1471) reported

    @Ubisoft @TheDivMobile Damn another garbage game maybe fix your games you already have instead of making new ones

  • SleepingGamer4 Sleeping_Gamer (@SleepingGamer4) reported

    @UbisoftSupport hey Ubisoft Im having issues about the crew 2 keeps giving me the error code 0_1 and I'm using a wifi hotspot and the connection is good and it worked before Soo what's the issue?

  • GabRafael2 Gab Rafael (@GabRafael2) reported

    @Ubisoft uplay ******* sucks, fix your ****

  • SasarabiArt Sasara | 3D VArtist/VModeler | Commissions Open (@SasarabiArt) reported

    Watched the first 3 episodes of RWBY; Ice Queendom. I really liked it. My only complaints are that the animation quality goes from H Animation to ******* Ubisoft tier in less than a second, it can be jarring. But man is it good when it goes Ubisoft mode. Also bit of pacin' issues

  • Lf_Leon_ LF Leon (@Lf_Leon_) reported

    This is a huge accessibility issue please consider this @Ubisoft @skullnbonesgame 🙏 Plus an issue with not being able to see our character.

  • KevinJu33640791 @PompeyHooligan657 (@KevinJu33640791) reported

    @TradeStandards is there any chance you can help me i have a problem with Xbox Support and Ubisoft Support over a download game i brought from the xbox store.

  • Ulnerr Ulner 🌢👁️ | ENVtuber (@Ulnerr) reported

    @Shrimpyy9000 Yeah it's Ubisoft trying to rope in this stupid "live service" garbage and now old games are getting hit with this stupidity At least they've convinced me to get my *** off the floor and play these games, as much as I don't like it

  • Bababoo35112189 mario (@Bababoo35112189) reported

    @NeVeRsOfT9 @FarCrygame I used all of my ubisoft points on it thinking i could do that and now im just dissapointed. Every other unique weapon has a skin version on the standard weapon. Why not this? The Vaas RPG and the Joseph pistol have the same issue. Just stupid.

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