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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 9
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • DamienMagician
    Damien O'Brien (@DamienMagician) reported

    Hi @UbisoftSupport every time I go to play blackflag on my PC it’s making me reset my Ubisoft password each time 😭😭😩😩 how can I fix this

  • McFraggie
    El_Jefefe (@McFraggie) reported

    @LegacyEleven "Skill issue" as if this isn't the easiest Ubisoft rpg game of all time 🤡🤡🤡

  • NadzazRey
    Nadaluffy (@NadzazRey) reported

    @EASFCDirect along with Ubisoft, the worst ******* gaming companies in the world. Fix your **** up

  • Xythiera
    Xythiera (@Xythiera) reported

    @OtakuNokt @TheoBeantjb @JakeSucky Its not a claim thats what they did . Ubisoft still trys to crash there company hard with it . Its not as if its soemthing they hide its litterly take a existing name and just replace everything with poltical messeging over makeing a good game.

  • VictoryParaDice
    Whinetaster (@VictoryParaDice) reported

    @ToweyAnthony @ClownWorld Its the same issue that Assassin's Creed: Shadow displayed. Staff claiming they'd depict history (Ubisoft bragging they consulted history "experts" for it even), but if any of that was true, the descendants of the ruling classes in Greece and Japan would look much more African.

  • teuxaa
    shzwnn (@teuxaa) reported

    @rensela @Cloud9 @Ubisoft Im waiting for your proof then. And stop DDoS when you loose next time

  • MaxwellST_
    Max (@MaxwellST_) reported

    I hope ubisoft do find a different solution to anti-cheating systems in comp Not because I think it will expose anywhere near as many people as the community expects, but because it will make sure that people finally stfu with these accusations after their ego gets broken

  • Darkneskid
    Darknes (@Darkneskid) reported

    Hello ubisoft support, can i please ask for your help? I wanted to link a different play station account to my ubisoft account, but i can't do it, i tried to send a request in your page, but it says error every time i try to send it, where else can i contact you? @UbisoftSupport

  • teuxaa
    shzwnn (@teuxaa) reported

    @rensela @Cloud9 @Ubisoft are you actually launching DDoS attack on ranked rn ?

  • KindredUK
    Lee Wignall (@KindredUK) reported

    2 days ago i could play #assassinscreedblackflagresynced with project lasso and now i cant jump without my gpu going from 99% to 1% WTF this game has soo many issues on the PC through Ubisoft+

  • reruzensky
    Reruzensky 🔫 (@reruzensky) reported

    @QNDZYcom the free to play wasnt the problem, the problem was ubisoft being a ****

  • Zee13S
    Zee13Sikkalo (@Zee13S) reported

    @Ubisoft Can you guys fix this. The black from the original was my favorite, now it no longer stands out.

  • SylvanAmory
    Sylv (@SylvanAmory) reported

    As much as I'm enjoying Black Flag Resynced, they really gotta fix the performance issues in large city spaces like Havana. As far as specs go, I should have ZERO problem running the game on the settings I have. Ubisoft please🥲

  • JoshM574
    Josh (@JoshM574) reported

    Data like this doesn't paint a great picture, however whilst AC BF Resynced launched that week, Ubisoft no longer reports sales data to Circana. So I suspect that'd have far more than 10K. Ultimately tho idc about data, a choice going away with a broken digital ecosystem is bad.

  • Gamer_chris78
    Gaming_Sage Chris (@Gamer_chris78) reported

    @UbisoftSupport @Ubisoft can you please fix Assassin's creed shadows on steam already ? The texture barely load, the cutscenes keep pausing not to mention the recent patch made everything lag even worse.

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