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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Newport News, VA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • aidan_bcafc1224
    Aidan_bcafc (@aidan_bcafc1224) reported

    @Rainbow6Game @Rainbow6Game @Ubisoft Can you fix the fact that after every custom match I need to restart the the lobby because it won’t let me switch team or start the next game.

  • MisterNobody171
    Mister Nobody (@MisterNobody171) reported

    @Lazgar_lockman The problem is you idiots are so addicted to their games. Ubisoft should be put out of business. No game they put out should be purchased or downloaded. Any game they have created should be deleted and not played. End them. No petition needed.

  • something98twt
    Something 🇳🇿 NZ6204 (@something98twt) reported

    @SoloEnSteam From my experience Ubisoft Connect isn't too annoying. Like you sign in and if you use steam it'll only have a small pop up saying "syncing your game with the cloud" before and after launch, no annoying *** menu

  • oliver_drk
    Oliver Darko (@oliver_drk) reported

    In the last 12 months Ubisoft, Embracer, Xbox, PlayStation and TakeTwo all laid off employees. That's bad enough, although it doesn't mean PlayStation or TakeTwo face the same existential problems as Ubisoft, Embracer or Xbox (which is now a 3 cents per dollar company).

  • Matt_C_W
    Matt (@Matt_C_W) reported

    @Fusionxxgaming @Rainbow6Game Defenders will always find a way to adapt. They wouldn't use DMRs ifs Ubisoft didnt remove ACOGs. I guess they just like creating problems in order to "fix" them.

  • EstebanA489
    Esteban Aguirre (@EstebanA489) reported

    @ShanTofique @GermanStrands Ubisoft rarely disappoints in that regard; the only problem I've noticed in many games is that everything tends to look very shiny.

  • Cynickal_Bane
    Spoil-t (@Cynickal_Bane) reported

    @RealKingiman @trending_tony That's not the issue. People want the game to be playable after the publisher pulls the plug. We don't want what Ubisoft did to the Crew where they legit took the game away from people.

  • SilentHxH
    SilentHxH (@SilentHxH) reported

    @eurascal What do u think the personal experience for dragon age fans will be in the future? you think the trilogy doesn’t have its own issues? Like splitting the game into 3 parts? Filler content? Ubisoft style open world?

  • PepThird
    PepThird💀 (@PepThird) reported

    @PaulTassi Hate ubisoft all you want but they always maintain their live service games (except xdefiant that game is very odd indeed)

  • Fearthecow93
    fearthecow (@Fearthecow93) reported

    @TheNCSmaster The issue is its what the average buyer wants. One of the heads at ubisoft said the reason they have these giant open world games is because its what people actually buy.

  • SkiLedZGamES
    𝐾𝑒𝑚𝑎𝑡𝑠𝑢𝑡𝑠𝑢𝑗𝑖 𝑅𝑦𝑜𝑛𝑛𝑜𝑠𝑢𝑘𝑒🥢 (@SkiLedZGamES) reported

    @assassinscreed Ubisoft domain mode is unbalanced fix this, it's impossible to advance this mode. I'm level 80 in domain 5 recommended level 70, I have 10 level above and I can't do anything against the boss, take this trophy or nerf this mode most people won't be able to finish this 💀

  • Chuckforevver
    🇨🇦NeverThe🤬51stState🇨🇦 (@Chuckforevver) reported

    Typical of Ubisoft game patches, the new MODs feature is broken in my #ACShadows game on the PRO. I can’t interact with the domain gateway and I have the required amount of tokens 😡

  • jugg_pochettino
    Pochettino (@jugg_pochettino) reported

    @theGritter1 @JohnnyGaming9 The Crew was an ONLINE only game where servers were shut by Ubisoft, no licensing issues, try again

  • hypxr6
    hypx (@hypxr6) reported

    but I couldn't use my main one because of the ban (I tried to prove my situation showing my service dates and the fact that it was physically impossible for me to be playing at the time but Ubisoft didn't care and wouldn't answer my tickets).

  • rey626
    rey (@rey626) reported

    FYI the no comms is mainly because of the new mic glitch, ty @Ubisoft

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