Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 9 |
| Madrid, Comunidad de Madrid | 4 |
| São Paulo, SP | 3 |
| Carapicuíba, SP | 3 |
| Prague, Hlavní město Praha | 3 |
| Hamburg, HH | 3 |
| Embu, SP | 2 |
| Phoenix, AZ | 2 |
| Frankfurt am Main, Hessen | 2 |
| Porto Alegre, RS | 2 |
| San Jose, CA | 2 |
| Kornwestheim, Baden-Württemberg Region | 2 |
| Moncton, NB | 2 |
| Seattle, WA | 2 |
| Bari, Puglia | 2 |
| Le Mans, Pays de la Loire | 2 |
| Orlando, FL | 2 |
| Faulkner, MA | 2 |
| Dronfield, England | 1 |
| Austin, TX | 1 |
| Duluth, MN | 1 |
| Vienna, Wien | 1 |
| Dallas, TX | 1 |
| Lübbecke, NRW | 1 |
| Diadema, SP | 1 |
| Helsinki, Uusimaa | 1 |
| Floudière, Centre-Val de Loire | 1 |
| Leipzig, Saxony | 1 |
| Herne, NRW | 1 |
| Saint-Jory, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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サンティアゴ / Santiago
(@SantiagoPerezJP) reported
@UbisoftSupport Ubisoft's service is the most horrible, I have not been able to change my email because I have no way to access it, and it is impossible to receive messages with an email that is disabled.
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dark-wingduck-
(@DarkRobin12) reported
@JohnR6Johnson @DivineSledgetv @Rainbow6Game I was going to mention when are Ubisoft going to fix the problem of players leaving because of their team doing bad? And not returning back?Causing the team to lose Elo, I am experiencing this type of bad behavior in platinum lobby’s and it’s bad sportsmanship and bad team player
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Jack's PlayGround
(@playground_jack) reported
@Ubisoft 60fps on Origins is good but fix the sound crash and stuttering on Gold Edit At one point the music interlacing with game sounds and the character Bayek is moving slowly than normal F F S ! and fix Odyssey the CPU and RAM eating thing. It killed the game for me
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The Stadia Life
(@TheStadiaLife) reported
Or piss and moan about a known, ongoing, issue that is specifically on Ubisoft's side, and could happen on any platform and threaten to leave Stadia because of it. That works too.
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FenoTracker 🇫🇷
(@FenoTracker) reported
@UbisoftFR BAN THEM WHY WE HAVE TO WAIT 1Y TO STOP THE GLITCH
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Aiden
(@Aiden0109) reported
@Ubisoft fix your ****** pc client, why am I pressing remember me every time? You got Alzheimer's?
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𝚅𝚒𝚌𝚎𝚗𝚊𝚛𝚒𝚊𝚗 𝚒𝚗 𝙰𝚎𝚜𝚝𝚒𝚟𝚊𝚝𝚒𝚘𝚗
(@con_bru) reported
@UbisoftSupport @assassinscreed The Oikos of the Olympians store isn't processing one of the items. Error messages about being unable to reach Ubisoft Server pops up
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Voynich.EvHo
(@HUNGERnSLAKE) reported
@dadfp1 @stuNzeeDrettiwT @UbisoftSupport sadly it had all the potential in the world but likely due to the issues at ubisoft fell apart and didn't get any of it done. could have been great to have added new stuff such as defending control points from raids, adding in new factions of even expanding upon existing ones
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CEO Of Sex 😼
(@Ceocat_) reported
@Ubisoft Fix your trash launcher
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阿噜一古
(@CXV3zTudvEeETVe) reported
@Ubisoft Hello, can't the game developer unlock my trophy directly. You sent me that the customer service staff could not fulfill my requirements. They said they had no right to unlock me. They had to find the game developer. I have tried all the solutions they said. I saw on a forum that
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.
(@xSAxShadows) reported
@realUNOgame We all already have and they still havent fixed it. At the end of the day UNO is the face of that game and shouldn't have allowed it to be broken for literally years. @Ubisoft @UbisoftSupport Get your **** together and stop scamming people.
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NΞZΔЯ
(@Nezarec3D) reported
@UbisoftSupport Hi. The issue was actually in GeForce Now on Nvidia shield. All I had to do to fix it was to disable the automatic login for ubisoft connect, but then I had to login everytime I opened the game, which was a bit annoying. Thanks for the reply anyways! ♡
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Unclemessyjesse
(@Unclemessyjess1) reported
@MunkiePlays @SanaKira7889 @Ubisoft Ubisoft classics are literally the classics of Ubisoft if you haven't seen the list... There's also no mention of adding it to the pa plus service just simply adding the Ubisoft service to the PlayStation patented ecosystem where it hasn't been before. Unlike Xbox who's had it
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®©Lord_Flaya™ 🇸🇪
(@Lord_Flaya) reported
@AmazonHelp Yes I did. And it seems, when looking at Ubisoft forums, that several people have this issue. Also that the item now isn't available when following the link.
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RIP Kybalion
(@RIP_Kybalion) reported
@RollerChampions This game is an absolute disaster. The matchmaking is still complete trash and doesn't work. Same 5 minute queues into all bots. Same Sponsors that don't work. Same rank point losses on wins. Do not bother, Ubisoft is all talk, no fix, unless it's the cash shop of course.
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