Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 6 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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🫣😤🥹 (@Robbib3ar) reported@capcanelita @Wooshkrach @desm0ndbane Pretty sure it has more to do with increased focus and moneys spent on repetitive live service cycles through ultimate card purchases, VC, and how that effected the add-on market and their prices across the board. Ubisoft almost directly stole the VC model from 2k lol.
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Betty Egg (@betty_egg) reported@PolishTamales You said it went down from 88k to 3k when you can see in the screenshot you shared it's double that - the 24 hour peak caps at about 6k, and shoots up to 40k at the start of a new season. Having a 24 hour peak puts you in the top 2%-3% of all games on Steam. The problem with Marathon is it cost 250 million (allegedly) and it's probably only made around 50-60 million back, 4 months later. Also this problem isn't exclusive to Marathon - Marathon is simply the chosen scapegoat. This is happening to AAA games across the board. They're over budgeted and underperforming. In the grand scheme of things, Marathon's player retention would be fairly decent if it cost about half as much to make - but again this is not a "Marathon" problem, it's a AAA problem abroad. I'm not trying to be snarky but the only reason I bring this up is because I see people making all these posts, and they seem genuinely confused? The reason Sony is still supporting Marathon is because there is a slight chance for a game like this to pick up steam, because yes in fact - player retention puts it in the top 2%-3% games on Steam. Games like Warframe and Siege took YEARS to get to where they are today, and they debuted with numbers far worse than Marathon (even when taking into account Siege had it's own Ubisoft servers on top of Steam).. THIS is why they continue to support it. They'll probably give a year before they decide to pull the plug, and again the only reason I mention this is because 90% of my feed seems to be confused about what all these numbers mean, and firstly, if you think only 3k people are playing Marathon - when in reality it's twice that many - that would be confusing, on top of the fact if you didn't know where that puts it in contrast with the rest of games on Steam, you're not gonna understand why Sony continues to support it. People keep trying to compare these games to games like Arc Raiders, or Apex Legends - games like that are well within the top 0.5% of ALL games on Steam, globally. Not everything is an overnight hit, in fact most live service games fall flat on their face... Whereas Marathon has SOME retention. That's why.
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Pouët (@Pouet2) reported@Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!
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Chris (@Dude_Largepants) reportedMaybe it was a post outage dickup, but late last night a lot of my Ubisoft games were showing up as Play Anywhere titles. They're not showing up on the app but they were on my Xbox and Ally X.
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killerfirerage (@Anthony98900536) reported@regwithtehswag @pokopakku Honestly to me this whole things just sounds like a company using the legal system to it's advantage to get what they want and ignore the problems that one of their higher-ups caused we seen this before with other companies like Ubisoft but unlike them this company is not thatbig
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Game Pro (@GamePro007) reported@BeatzCreations @TheDivisionGame TD2 HAS THE SYSTEM Snowdrop Engine OLD, OBVIOUSLY THIS GAME IS FULL OF PROBLEMS. AND THERE ARE ONLY 20 DEVS AND UBISOFT IS RUSHING TO MAKE MONEY. THE NEW SNOWDROP ENGINE IS BETTER, BUT FOR TD3 bye agent
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Lumen Heijdendael (@LumenHD) reported@SynthPotato The biggest issue is the lack of mocapped cutscenes and production quality. Dialogue and characters are poorly written as well. It’s especially inexcusable with how big Ubisoft is
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MikeyDfromTN (@MichaelCuzzort) reported@Ubisoft why is your PC launcher still garbage? I canceled my membership because of crashing issues and compatibility issues. I came back for Black flag. And literally every 5-6 mins the game CRASHES! You all have to much money to be this ******
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DXB-KNIGHT (@DXBNIN) reportedAugust is stacked, and most of it lands in the next six days. Here is what is actually confirmed versus what people are guessing at. CONFIRMED Aug 4: Final Fantasy XIV arrives on Switch 2 with a free trial, and its own separate subscription. Same day, Beast of Reincarnation, Game Freak's soulslike with no Pokemon in it, on PS5, Xbox and PC. Aug 5: Pokopia's first paid DLC, Bubbly Basin. Aug 6: Nintendo and Sony both report quarterly earnings. Take-Two follows on the 7th. Aug 7: Duskbloods network test selections go out. I applied, so this one is personal. Aug 13: Super Mario Sunshine joins GameCube Classics on NSO. Aug 20: Cost of Hope, STALKER 2's first major expansion. Aug 21-23: The Duskbloods closed test. FromSoft's first Nintendo exclusive in 23 years, with all screenshots and footage banned. Aug 21: Call of Duty MW4 early access beta, everywhere except Switch 2. Aug 25: Gamescom Opening Night Live, Geoff Keighley, roughly two hours, free everywhere. Nintendo, Xbox, Ubisoft, CD Projekt, Capcom and Bandai Namco are all confirmed exhibitors. Aug 26-30: Gamescom proper in Cologne. Aug 28: Elden Ring on Switch 2, delayed a full year so FromSoft could get it right. Same day, the COD open beta finally includes Switch 2. RUMORED, and treat it as such A third GTA 6 trailer around Aug 6. That comes from Tom Henderson reading Take-Two's habit of dropping marketing before investor calls, not from a leak. An Assassin's Creed Hexe date at Gamescom, from a leaker with a decent record. Ocarina of Time on Nov 12. ESRB rating filed, eShop page updated, and an amiibo dated to the same week. Circumstantial, but it keeps stacking up. Still no gameplay shown for a game Nintendo says is out this year. THE ONE TO WATCH Aug 6. Nintendo's quarter gets compared against the Switch 2 launch quarter, which was a record. The year on year numbers will look bad and the headlines will say sales collapsed. They did not. It is the same distortion that made June's US spending look down 21 percent when the first half was only 1 percent behind last year. Sony's is more interesting. Their quarter includes the disc announcement and an eight hour PSN outage.
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Dragonhide (@Dragonhide3533) reported@knightware98 The funny thing is this game was cheaper than the last of us remake. Ubisoft just made sure the game needed a interent connection and the cash shop because all their single player games have to be a live service nowadays.
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Makan Ansari (@MakanAnsariCG) reportedAnd then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.
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nveded (@nveded) reportedsiege is fried every ranked game in diamond is just aptitude users with 0ms triggerbot or ragers @Ubisoft fix ur game
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LEWR6 メ𝟶 (@afterhoursLEW) reportedDMR IN SIEGE ARE BROKENNN FIX THEM @Ubisoft @Rainbow6Game
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Kiyy 🌞 (@KiyyDumb) reported@Goose9273 I feel like XDefiant would still be around today if Ubisoft were a lot quicker at fixing the netcode and progression issues. Plus that huge delay they did kinda killed a lot of the hype for the game
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FauntasticPhish (@OfficialMipha) reported@BeatemupsWood They’re, by far, the best game company when it comes to service their IPs. Microsoft and Sony have abandoned the majority of their legacy IPs, EA and Ubisoft only really focus on their heavy hitters and companies like Valve and Rockstar don’t even try, especially valve