Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Colorado Springs, CO | 2 |
| Berlin, Land Berlin | 1 |
| Franco da Rocha, SP | 1 |
| Lages, SC | 1 |
| Weymouth, England | 1 |
| Vitória, ES | 1 |
| Passo Fundo, RS | 1 |
| Ponta Grossa, PR | 1 |
| Campina Grande, PB | 1 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine | 1 |
| Melun, Île-de-France | 1 |
| Ananindeua, PA | 1 |
| Saint-Germain-en-Laye, Île-de-France | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Saint-Malo, Bretagne | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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South Side Italian
(@SouthSideItal) reported
@assassinscreed One of the most broken games i've ever gotten on launch day. Nearly had 80 hours in and my alliance map glitched. After asking ubisoft daily for a month for a fix I just uninstalled.
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Mehdi 🇩🇿🇨🇦
(@cristalboyyyy) reported
@nuylow @Rainbow6Game Vouch im having trouble with my xim ubisoft please buff
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Nick
(@Izzareth) reported
@Ubisoft I'd like to inform you, cause I don't think you know, you have a massive cheating issue in Siege, I'm asking a genuine question, please. Would you like to improve this issue?
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Michael Velez
(@Michaelmv8212) reported
@UbisoftSupport Yous people at ubisoft are funny,I explained my problem with division 2 where I had my main character disappeared along with loadouts and all exotics and was told by ubisoft I wasn't the only one having this problem. Just get me back my eagle bearer,
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chris2k
(@chris_2kay) reported
Goddamnit I love Sparks of Hope, but Ubisoft really needs to spend more resources on QA. Apart from the completion bug on the third planet, there's a reproducible bug in the final battle that just makes the game crash, and I have stop using Bowser's ability because of that 😬
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Joe S
(@SalameJoe) reported
Since the last update, #RainbowSixSiege on #ps4 keeps crashing at the end of a match. I have submitted every crash and wondering when there will be a fix. @Ubisoft @Rainbow6Game
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Gav | Aporia
(@GavRunnin) reported
@MortR6s @SnoopGodR6 @SkoobIsSwag He wasn’t on my account he used the streamer mode thing to glitch it as my exact uplay
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Jesse reyes
(@Evilmonkey_801) reported
@Ubisoft @Rainbow6Game Fix The Servers On Xbox!!! @UbisoftSupport Everytime we lag out of a match!! If you want your game to continue to grow do us a favor and fix it!! Font wait for Next season to do so!!
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ferhatergun
(@ffrht) reported
Why @Ubisoft servers sucks? I can't even submit an issue to their website....
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🏁
(@exrahs_) reported
HOW MANY TIMES DO I HAVE TO TELL UBISOFT CONNECT SERVICE THAT IT CAN MAKE CHANGES TO MY COMPUTER
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Reporter X
(@ReporterX2014) reported
@EpicGames Can you get back to me. I purchased Ghost Recon on Tuesday 8th Nov 2022 but cannot download from ubisoft. Can't login to ubisoft or create new account. Or give me a refund
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B777-300ER
(@av0dlom) reported
With each update, Ubisoft fixes 0 problems and comes up with 10 more. Shocking experience.
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Xilio
(@xilioooo) reported
@UbisoftSupport I have tried everything, verify game files, uninstall reinstall Ubisoft connect, and wifi is not the problem, my brother and my friend, who is on the same wifi, don’t have this issue.
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vasanth narain
(@narain_vasanth) reported
@Steam_Support i bought monopoly plus from your platform, online mode for the game is not working, so i need a refund, i raised the issue with ubisoft, they are unresponsive and not solving my issue,
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Tyronclemens12_
(@tyronclemens12) reported
@Ubisoft How about you guys worry about getting the assassin creed unity multiplayer up and running again it’s been almost a month if hmu agree with what I’m saying like my play so they will fix it.
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