Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Bergen op Zoom, nb 1
La Salvetat-Saint-Gilles, Occitanie 1
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • _coastalgrove Fran (@_coastalgrove) reported

    @NikTekOfficial ... if only Ubisoft, instead of develop a game by year, and only focus in just one project at time, with good story, a living open world, good characters, etc, they will don't have the problem that they have right now with the gaming community

  • fat_3r1c Fat.3r1c (@fat_3r1c) reported

    @X8N00 @Ubisoft @UbisoftSupport Now that's worse getting dosed I haven't had it happen to me this szn yet do u get banned if u do get ddos

  • NanaIDPEACEB ً ً (@NanaIDPEACEB) reported

    Ubisoft would much rather spend money on butchering the lore to rainbow than fixing their game bc wdym my irl just smoked his ps5 because of a map glitch

  • fat_3r1c Fat.3r1c (@fat_3r1c) reported

    @Ubisoft @UbisoftSupport No Fix happend again the champ grind is back off

  • fat_3r1c Fat.3r1c (@fat_3r1c) reported

    @Ubisoft @UbisoftSupport FIX run as admin but you will be banned for an hr and loose your dia 5!

  • MagesticTofu MagesticTofu (@MagesticTofu) reported

    Who else is having issues with purchases on the ubisoft connect overlay? @UbisoftSupport @Rainbow6Game

  • DraculinaFan VampireLadyLover (@DraculinaFan) reported

    The self justification for people is the idea of fungibility. The issue however is God does not excuse sin committed against wicked people. EA and Ubisoft deserve to go bankrupt but do you think you aren't committing theft in your heart by replicating their overpriced software?

  • DarkfromL DarkfromLight (@DarkfromL) reported

    @MacTire17895899 @FreneticWolf True, but I didn't do anything bad or insult him. I wrote the comment to tell him. Okay, you like that Ubisoft game of Star Wars, no problem. Good for you. You can't fight the whole internet, telling them they hate it, cuz youtubers tell them too. There is a reason why is that.

  • Mattiamartini02 Mattia (@Mattiamartini02) reported

    @UbisoftSupport Fix ur game ubisoft i cant play w my friends because crossplay is bugged and i cant rejoin a game that i left for Wi-Fi problema, FIX UR GAME 🤡🤡🤡🤡

  • FreddiePhi53792 Freddie Phillips (@FreddiePhi53792) reported

    @Ubisoft can you please fix the skill based matchmaking it’s so bad

  • SrMolero49 MrMolero #ThankYouToriyama (@SrMolero49) reported

    @emj2311 @ACN_Daily The problem was that Ubisoft never gave Kassandra a real personality despite the player having the ability to choose her dialogues. CD Project Red made an awesome job with Geralt, giving him a personality even though you have to make some choices in the game's dialogues

  • fat_3r1c Fat.3r1c (@fat_3r1c) reported

    @Ubisoft @UbisoftSupport Can U FIX UR ******* GAME I JUST WANT TO PLAY NO PLAY 2 ROUNDS AND MY SEIGE WONT LOAD BACK UP AFTER A ****** CONNECTION ERROR IF I GET A BAN IM ******* DONE WITH THIS ******* GAME

  • prodguillotine Rhoan Urquhart 🏴󠁧󠁢󠁳󠁣󠁴󠁿👁️⃤ (@prodguillotine) reported

    @UbisoftSupport I have tried literally everything to fix this, every single reddit thread and Ubisoft support link but nothing works

  • DylanRossi15 Dylan Rossi (@DylanRossi15) reported

    @UbisoftSupport I'm having trouble getting back my old account and I sent a ticket to ubisoft support (case 23780584) and it's been more than two days. Is this the normal response time?

  • AzureGLoukaZZ Azure Of Dawn (@AzureGLoukaZZ) reported

    @WyvernBat @SarahBurssty I'd say its Ea>sony=Microsoft>ubisoft>capcom>square>companies focused on live service/gacha>bandai>marvelous>nintendo>valve Tho if its hardware its probably sony>microsoft>valve>nintendo

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