Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Brussels, Brussels Capital | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 8 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 2 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 1 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 1 |
| Elche, Valencia | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Synkronist (@The_Synkronist) reported@MattCas15449587 @fwprism Yesterday it was overwhelmingly negative I believe. just that first wave of mad reviewers. Personally, I would prefer if everything Ubisoft makes, good or otherwise, gets such a low rating that the studio ceases to exist and does the world a service, but hey, that's just me.
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Sir Nordic (@Sir_Nordic) reportedIt's a *** and Assassin's Creed Black Flag Resynced night! Just need Ubisoft to fix the FOV or give us a FOV slider for #XBOX. @Ubisoft @assassinscreed #XboxSeriesX #ACBlackFlag
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🪬Voided_Reality🪬 (@Voided__Reality) reported@KINGQUEINM @Grummz Only degenerates care about cleavage in a video game and the left picture is already debunked as ai. If you're gonna talk ****, have valid examples prepared. The only issue with Resynced is @Ubisoft locked the cutscenes to 30fps for no reason in performance mode.
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Every Shade Of Grey Examined (@MKUltraLabel) reportedIf you're still buying Ubisoft games in 2026... YOU are part of the problem. Stop supporting companies that hate gamers and devs.
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Kn Nick ⭕ (Forever a Firefly) (@nick71223) reported@Ubisoft Can someone please look into this issue, black Flag resync doesn't have contextual binding in Mirage if I bind both Crouch and interacts to the same button the game knows if I'm trying to crouch or interact based on what's around me but Black Flag doesn't do that --
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swedishb3rry (@SwedishB3rry) reported@John_GAMEFIX @UbisoftSupport @Ubisoft I've had this issue since March 2025.
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Shelby 🐾 💖 (@shelbywuff) reported@Flame6287 @Lampontheapp @Pirat_Nation Oh no I’m not a bootlicker. **** Ubisoft. They suck. But we should be going after them for the actual shitry things they do, not trivial **** like this. Shadows had tons of cosmetics day 1 and no one had an issue. But all of a sudden everyone does?
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Navaky (@NavakyW) reported@AkiraSoftFemboy The good news is for just £7.99 you can buy the assassins creed blackflag "resurface dlc" to fix this issue (ubisoft is in no way shape or form liable if purchase of dlc fixes issue) have a good day
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ØnLyMē (@nLyM14) reported@night_persian @Ubisoft @assassinscreed I have the same problem.
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LukatronCZ (@LukatronCZ) reported@gamesdotgg PC (primarly Steam, but I don´t have any problem with Ubisoft Connect)
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Jugulator (@Jugulator__95) reported@Ryangofett_2490 I mean if people would rather play absolute bare minimum ports of old cod games vs a brand new remake of AC that kinda a Ubisoft problem
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SpacedDuck (@GringoStarr2029) reported@Notseri93186230 @UbisoftSupport Doubt they'll even acknowledge the issue for weeks in classic Ubisoft fashion. It's no wonder they are crumbling as a company as it's rinse and repeat with their poor support.
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that aster 🏳️⚧️ (@ThatSephence) reported@Pirat_Nation this industry deserves a crash and Ubisoft is gonna deserve their eventual closure just hate that that'll mean hundreds will be out of a job and AC as an IP will be dead
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Maze the Gamer (@MazeAteThat) reported@GetFitWithJared @DOC_DARK1985 They on steam too tho But yeah Ubisoft + is like a play anywhere You can play on pc and console under their subscription service. But I want my rewards lol
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The Raven (@RavenMentore) reportedFor the Ubisoft lovers out there, all that toxic positivity lead to WEF sending Sony the green light also to digitise games. When there's no one left to challenge or question authority, just remember you deserved to be silenced by your governments in equal turn. YOU are the problem if you promote toxic positivity.
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