Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More

uplay-ubisoft Hero Image

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Carapicuíba, SP 3
Phoenix, AZ 2
Porto Alegre, RS 2
São Paulo, SP 2
Kornwestheim, Baden-Württemberg Region 2
Albuquerque, NM 1
League City, TX 1
Las Cruces, NM 1
Alvin, TX 1
Colorado Springs, CO 1
Seabrook, TX 1
Medellín, Departamento de Antioquia 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Zürich, ZH 1
Metz, ACAL 1
Trichūr, KL 1
Samsun, Samsun 1
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Embu, SP 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Zack47230023 Zack (@Zack47230023) reported

    @UbisoftSupport Ubisoft im still waiting for a reply , my issue hasnt been solved yet and im not being able to play Rainbow six siege.

  • joquan_mercado Joquan Mercado (@joquan_mercado) reported

    @killshot1699 @Ubisoft @UbisoftSupport How long does this usually take to fix I only started playing a week ago so I don't know too much

  • suubarashiiiiii S.A (@suubarashiiiiii) reported

    @assassinscreed But ubisoft connect prevents me from doing that. Pls fix it.

  • charros_55 Glenn Garry (@charros_55) reported

    @Ubisoft Anything I can play on my Steam Deck without a forced login

  • jpofferz_ttv Jpofferz on Twitch! (@jpofferz_ttv) reported

    @DerpyBoxDX @platinumteddie Regardless, they’re a division of Ubisoft and as such should be pressuring their higher ups on investigation. Or acknowledge the **** their bosses are doing. Going “that’s not our problem” as the rest of your company continues to face abuse isn’t exactly something great either

  • RagamuffinRoez ラガマフィン (@RagamuffinRoez) reported

    I have just downloaded Immortals Fenyx Rising for Nintendo switch but I have a problem The voice of Fenyx is so low that you can barely hear it Zeus and Prometheus's voices are in a good level, just Fenyx voice is low af Any solution?? @Ubisoft

  • Smartify__ Smartify (@Smartify__) reported

    @Rainbow6Game @Ubisoft can u guys fix the wiring for the servers cuz like i wanna get out of bronze srs

  • LgzF1 Raid 🏎 (@LgzF1) reported

    @Ubisoft fix your servers god dammit

  • K3H03 Мыш размером с кош (@K3H03) reported

    @Ubisoft DON'T BUY Just Dance 2023 for Switch. Hundreds of Nintendo Switch users including me can't play it because of Ubi Connect issue which stays unaddressed for 1+ month. @UbisoftSupport doesn't answer our cases and tweets, @Ubisoft keeps silent and does not acknowledge the issue.

  • SCPBeauty0927 Scarlett P. (@SCPBeauty0927) reported

    I really hope the devs fix this issue soon Every since the game went cross platform the servers have been constantly crashing. Easy way to get the players to stop playing. I dont want a good game to go down this way @Rainbow6Game @Ubisoft #rainbowsixseigeservers #rainbowsixseige

  • LeeHaywardGG Lee Hayward (@LeeHaywardGG) reported

    @LtBuzzLitebeer @TheDivisionGame I got fed up with the constant crash to desktop issues in Division 2 and the lack of ackowldgement from the developers. There's a 3 year old thread on their forums on the subject that Ubisoft tried to bury. Division was my favourite game. The community is still my favourite :)

  • Summ3r_Saurus Summer Rain (@Summ3r_Saurus) reported

    So is Rainbow Six Siege Servers down for Playstation after they were just down a few days ago??? #rainbow6siege #TomClancysRainbowSixSiege #Ubisoft

  • Sizzy6L Joseph (@Sizzy6L) reported

    @Ubisoft fix ur damn game R6 servers are down and I'm mad and trying to play ranked fix it plz.

  • AndrewV88420246 Goat #2 (@AndrewV88420246) reported

    @UbisoftSupport Ay rainbow is down fro me you fix it please 🙏 my Ubisoft name is LoopedFruit_ and I’m on ps5

  • LeeHaywardGG Lee Hayward (@LeeHaywardGG) reported

    @LtBuzzLitebeer @TheDivisionGame I got fed up with the constant crash to desktop issues in Division 2 and the lack of acknowledgement from the developers. There's a 3 year old thread on their forums on the subject that Ubisoft tried to bury. Division was my favourite game. The community is still my favourite :)

Map Check Current Status