Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TR_Delight93 MASTA (@TR_Delight93) reported

    @XboxSupport @Ubisoft @assassinscreed ive lost my access to all dlcs of valhalla today, checking Microsoft store its says i own them, i played them but since today i dont have access anymore and the ingame store tells me i dont own them if i press x to purchase it says error.

  • DaveRAmbient_ David Redmond (@DaveRAmbient_) reported

    And oh boy was I wrong. When I opened the doors the entire screen started flickering insanely. I googled if anyone else was experiencing this on PS5 and pretty much everyone was. @Ubisoft unfortunately can't fix this due to the game being intended for older generation consoles

  • Caden77223911 Caden (@Caden77223911) reported

    @Ubisoft Fix that **** or something

  • Game_kod3 GAMEKOD3 "Secretly Two People In One" (@Game_kod3) reported

    @diegofrgc @Zuby_Tech EA is releasing most of it's biggest games on their sub service. and Ubisoft Plus offers all of their new releases plus cloud access should you subscribe to the premium plan. PS and Nintendo are the only companies that don't.

  • sulfadillahnur Sulfadillah Nur Hs. (@sulfadillahnur) reported

    @TheLeoOrtiz @elenamartinaaa @Ubisoft You got banned ? Just send a message to #CYBERNETIC01 on Instagram. he’s a pro in unbanning service. I recommend them

  • Official_GDC GDC (@Official_GDC) reported

    Clarification: It's Ubisoft Toronto's Colin Weick. We apologize for the error.

  • Hard_Pretzel Sam (@Hard_Pretzel) reported

    @SSF1991 at this point I'm convinced the Ubisoft table was something investors insisted, or separating income streams was part of the licensing agreements for certain songs (MJ wasn't the only issue) Glad to see whatever forced that disaster doesn't apply anymore.

  • jskrine99 Skrine (@jskrine99) reported

    @Rainbow6Game @UbisoftSupport @Ubisoft alright y’all gotta fix R6 Siege servers. The amount of disconnects happening are insane. And then we can’t rejoin so we just get banned for days. I’m tired of getting banned for something that isn’t my fault.

  • Caden77223911 Caden (@Caden77223911) reported

    @Ubisoft Fix ur servers they ******* suck

  • xX_FlySolo_Xx solo (@xX_FlySolo_Xx) reported from Norfolk, Virginia

    @thestunnnner @KingJae No cap, I’m pretty sure it’s a Ubisoft issue, the game itself was quite a hassle to down low and on my PC, running it is worse.

  • WoodsMclain Mclain Woods (@WoodsMclain) reported

    @UbisoftSupport @MEXICORROSIVO Hey ubisoft when are you going to fix the farcry6 problem with multiplayer? Can't shoot any of my guns or drive any cars or anything except run around and collect things, can't even harm enemies. Legit didn't buy the game to just follow my friends around and do nothing.

  • rebelviking97 RebelViking97 (@rebelviking97) reported

    Can @Ubisoft please fix the Assassin's Creed Unity freezing issue? I've never played it and I really want to.

  • JamezRome Jamez Rome (@JamezRome) reported

    @SaintsRow Yeah um you guys need to fix the graphics on series s, like 1080? Really? I should get a refund. Don't do what I Ubisoft did with ghost recon breakpoint on the series s, make it right.

  • crownjr222 Crownjr (@crownjr222) reported

    @Ubisoft I’m gonna stay on your asses until this issue is fixed. Fix Far cry 6

  • neokenzero LIL ,kayladoll6969's Lil (@neokenzero) reported

    Also i was wanting the scott pilgrim game but then ubisoft had to pull a ubisoft making stupid decisions just to try and make their ubisoft service valid. making it so you have to have a ubisoft account to play online as well as just access the dlc that came with the game

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