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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 7
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • division_legend
    Division Legend (@division_legend) reported

    @TheDivMobile @Ubisoft is this a joke? They kept delaying the stream, only to drop a month-old recorded video? Nobody there seems qualified, 2-year-old issues still unfixed. Critical problems in development, management, and compliance. tbh, better to just shut the game down at this point.

  • FlameHairMac
    Thomas (@FlameHairMac) reported

    @ArdentVision1 Outside of their writing issues lately, and mocap/cutscenes etc etc.. Ubisoft has had a problem getting us invested in characters. Ezio is so loved not only bc he was good, but bc he got 3 games. No assassin since has. Bayek, Arno, Edward, & Basim all deserve more games and time

  • VinsmokeSanjiSH
    Sanji Vinsmoke (@VinsmokeSanjiSH) reported

    "Ddos happen not that often in r6" yeah this season alone i faced like 30-40 Ddosser @Rainbow6Game @UbisoftSupport @Ubisoft

  • Omanthegreats
    🌾 (@Omanthegreats) reported

    @UbisoftSupport Hello Ubisoft Support, I am experiencing a critical issue where my Ubisoft account has been hacked and the primary email was changed to a Hotmail address without my authorization. I cannot log in anymore.

  • ymfusdtns
    ✝️ 🇺🇸🏳️🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ymfusdtns) reported

    @Ubisoft should fix AC1 so that it natively supports modern controllers on PC.

  • Torykbirdthrowa
    Tôryk BirdThrowa (@Torykbirdthrowa) reported

    @HashionDiscord @HMBohemond two things can be true at once the model RANGE can be selling well, but that term is so vague that as long as it sells just above verage it's true. and with the tanks, it's probably true. at the same time, GW can be lying that the entire range isnt selling well, and can easily get away with it because they're never "entirely" lying. stock holders dont ask for specifics. they just get their good news and move along we've been seeing this with, namely, sony and ubisoft with Marathon and AC:Shadows respectively "OH THEY'RE DOING SO WELL GUYS REALLY WE'RE HONEST! THEY HAVE SO MUCH RETENTION!" and then you take a peak at the actual numbers and it's just plain false. i used an allegory before; "our summer catalog is selling well" summer catalog can encompase many things; shirts, shorts, swimwear, snorkels, sandals, hats, sunblock, ect ect ect ect. lets say some of the merch is only 20 bucks but the swimwear and snorkels are 80. lets say that behind the curtain, the swimwear isn't selling but everything else is. you can still say "the catalog" is doing well and not get in trouble. it's not a lie. you're just not being descriptive. in Warhammer terms; "The Custodes Range" can be selling well! but that includes bikes, tanks, dreadnaughts, heroes, infantry, ect ect. and is available for more than one setting (it's like how KT does well numbers wise because someone buying in invests into 2 games, or Demon collectors too.) even if the new infantry wasn't being well received/sold, everything else can cover the loss on that, and GW can still say its "selling well" again they're not lying...but they're not entirely honest. and why would they be if they said anything they wanted to do or keep doing was doing bad, as a public shared company they'd be strongarm'd to stop doing it anyway. this is the normal state of business. you tell just enough of the truth to keep your shares from flying off.

  • Xyz_lm10_sc30
    Xyz 🦹 (@Xyz_lm10_sc30) reported

    @Genki_JPN You see statements like this only from people who can create ART. Ofcourse the Ubisoft CEO saw no problem in getting rid of discs

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • AnxsighetyX
    Anxsighety (@AnxsighetyX) reported

    @JezCorden @klobrille Believe this is a Ubisoft issue not a Microsoft one.

  • Onyxiit
    ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported

    @Rainbow6Game @MrBoomeranggg OMG FIX YOUR **** UBISOFT

  • Pilviaika
    Pilviaika (@Pilviaika) reported

    @fartfootjob Oh, it’s more than that. Ubisoft is guilty of everything I just listed EA having done. But Ubi were really the ones to start ******* with PC gamers, DRM policies & technologies. No EA released game to this date has ever broken a physical part of my PC. Unfortunately Ubislop has.

  • Metalsonic91
    Metal sonic 91 (@Metalsonic91) reported

    @Kyithios Fun fact I bought the crew on steam and put over 200 hours in to it When Ubisoft shut the server down making even the single player part of it unplayable I asked Steam for a refund They gladly obliged

  • Gabbygomezfan
    Jonah (@Gabbygomezfan) reported

    @testeage2021 Even after this first one, came out, Ubisoft ended making a sequel, but the problem is, the sequel is a party game, rather than having a another story mode, since the first one, and what do you expect, the Rabbids took over Rayman as a mascot for Ubisoft.

  • ThaSwampDonkey
    ThaSwampDonkey (@ThaSwampDonkey) reported

    @Ubisoft @UbisoftSupport @GhostRecon are there any plans to fix the infinite loading screen for Wildlands on PC? This is a major problem folks are having with newer PC’s. We can’t launch the game. Tons of comments on Steam, Reddit, forums, YouTube about this issue. Yall went dark

  • Onyx_R6S
    Onyx. (@Onyx_R6S) reported

    Bro... @Ubisoft @Rainbow6Game @UbisoftSupport Please fix the match replay! I can't even VOD review with my team because the game keeps crashing and stuttering. How do you expect teams to get better if they can't even VOD properly...smh

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