Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Orléans, Centre | 2 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
| Brisbane, QLD | 1 |
| Épernay, ACAL | 1 |
| Lillers, Hauts-de-France | 1 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| Shizuoka, Shizuoka | 1 |
| Lille, Hauts-de-France | 2 |
| Le Havre, Normandy | 2 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Orsay, Île-de-France | 1 |
| Melbourne, VIC | 1 |
| Marsas, Occitanie | 1 |
| Craponne-sur-Arzon, Auvergne-Rhône-Alpes | 1 |
| Créteil, Île-de-France | 1 |
| Rouen, Normandy | 2 |
| Barcelona, Catalonia | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Perpignan, Occitanie | 1 |
| Pérols, Occitanie | 1 |
| Auch, Occitanie | 1 |
| Bayonne, Nouvelle-Aquitaine | 1 |
| Saint-Paul-lès-Dax, Nouvelle-Aquitaine | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tim (@timmzinothe3rd) reported@UbisoftSupport @TheDivisionGame Ubisoft I’m on rainbow six siege and got 100 dollars in steam and I’m trying to buy r6 credits but a error SIGMA-4 keeps popping up how do I fix
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Biker_TV 🇺🇸 (@Biker_TV_USA) reportedPeople quit this because the grind is way too much for what you get and the other biggest problem it is I pay to win the one thing that you Ubisoft does best is killed their own games
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Jonesy 👽 (@Jonesyspacecat) reported@RgjRunner @Ubisoft_UK @Ubisoft I've had no issues on my Xbox so far
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Mikael (@mkrnbk) reportedOnce again #Ubisoft fails. New client app gets installed, starts up then login no longer works. Btw, login to website also appears down, so probly not just the client app? That's my holiday gaming going to other games.
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Артур (@Artur2087866477) reported@brooktech @Ubisoft Report your issue to Sylas_techz1 here on X
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TheKonerProject (@thekonerproject) reported@Orkanos @BLACK_TVSK @UbiMassive Please make sure that the next The Division isn't just a "3" but a live-service just The Division or Online? It should be truly graphically groundbreaking for next generation, especially the characters/faces, Ubisoft always messes it up, this franchise has so much potential.
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Max (@Pegasus) reported@Xbox_Nostalgia Best game from Ubisoft and broken bond
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JoshuaJohnstone (@JoshMTJohnstone) reported@UbisoftSupport I have been banned on Rainbow 6 for 365 days for a TOS breach, I have no idea what I have done and I've opened multiple support tickets just to get emailed that "my problem has been resolved" when it has not. please help my Ubisoft name is Wyehtt
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Savagedonbihhh (@SaVaGeDaTMaN) reported@Maverick__CW @Ubisoft I was “Heart”land broken when they announced that at the meeting. I had been waiting for that for so long
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MILANO (@kkkmilano) reported@UbisoftSupport Hello Ubisoft Support, I can’t find the Dawn of Ragnarök expansion for Assassin’s Creed Valhalla in the PS5 in-game store and haven’t seen it for a long time. Was it removed or is there another issue?
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dustin (@CryBagDusty) reported@UbisoftSupport Ubisoft connect is broken and not one person at Ubisoft is aware of it. Please fix it. And don't release new siege content until basic things are fixed like joining people without fake error codes
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Kenzzzlmao (@kenzzzzlmao) reported@slayersparks1 @Ubisoft Sounds like a skill issue to me
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BRAP (@BRAP_Podcast) reported@XeoMafia I said many consumers do not value them the same as CoD, which is why the comparison to the original $19.99 baseline matters. And CoD's importance isn't something I invented. Microsoft themselves positioned day-and-date CoD as a major selling point for Game Pass. That's why its removal from the core value proposition became part of the discussion in the first place. Yeah...individual value is subjective. But market impact and anchor content absolutely exist too. CoD objectively has broader mainstream pull and subscription-driving power than Fortnite cosmetics or Ubisoft Classics. That's reflected in engagement, sales, and how Microsoft marketed the service around it.
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SMMR (@IamSMMR) reported@Ubisoft @TheDivisionGame Cherry Blossom Event is bugged 39/40 lanterns after triple checking multiple times gg i guess and delta_03 errors all the time lovely experience
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Dustin Holmes (@DarkDustinh) reported@Ubisoft MONEY HUNGRY COMPANY Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.
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