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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Soacha, Cundinamarca 1
Nice, Provence-Alpes-Côte d'Azur 1
Brasília, DF 1
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SomeSillyGoosy
    𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported

    @6Paths5Rings @RohanKarMooN It's totally fine if you enjoyed it. The main problem I have with the remaster is that these **** suckers at Ubisoft decided to de list the original when Liberation still has the original available. But thankfully we have guys like Rohan to make easy repacks of abandonware games.

  • James_Mason91
    James (@James_Mason91) reported

    @TheIshikawaRin My biggest problem with the modern day story is that it will never have a proper ending. As long as the series keeps making money Ubisoft will just keep the story going forever until one day an Assassin's Creed game bombs and Ubisoft just cancels the series outright.

  • Elaneium
    Elaneium (@Elaneium) reported

    @WildWoodSage @Rainbow6Game Ubisoft will sell the soul of any game to fund microtransactions I get that they need to come up with stuff to find these live service games long-term. And I think it's fantastic Siege is still going strong. But there's gotta be a better way lol...

  • MisfitOneFour
    Misfit (@MisfitOneFour) reported

    @Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.

  • 2Wireg
    Dark ties Yakuza (@2Wireg) reported

    @AdamReid1593771 @DestinLegarie Are you retarded? They added ubisoft plus games to the service thats 7.99 a month fortnite crew 11.99 a month thats 21 dollars in extra service for 3 bucks over the old price weather you use them or not doesnt matter but you are flat out lying because you are retarded

  • Franz3400M
    Franz3400 (@Franz3400M) reported

    @UbisoftSupport @UbisoftLatam @Ubisoft Hello, I'm having a problem with my Ubisoft account. I try to log in, but it says my account is suspended due to multiple failed attempts. I only tried once and entered the correct password.

  • Shiiny77
    Shiny🦋 (@Shiiny77) reported

    @imthaqil Live service game has to push live service content. You can say the same thing with CS on why they started pushing anime style skins and stickers. They're just profiting out of the younger audience. At the end of the day they have to make money, and especially Ubisoft, they're not known to be profitable either. So you gotta sacrifice some things, but lets not deny that recent content aside of skins has been way better than what we used to have since 2020. I agree that the best way to eliminate these kind of complaints would be to have a enable/disable skin option, this genuinely would make the game better.

  • Eldowzo1
    Hank Scorpio (@Eldowzo1) reported

    @rpwbrowne @andreadominic @petrosbountis This isn't a solely GP problem, do you feel the same about EA's sub service or Ubisoft sub service ? Or is it just specifically GP you take issue with?

  • NivekNairda
    ABCD😂 (@NivekNairda) reported

    Ubisoft Connect constantly asking me to re-login and renew my password is ******* stupid

  • montesquieu_cl
    CL Montesquieu (@montesquieu_cl) reported

    @GiveMeBanHammer In contrast, Microsoft and Ubisoft got bodied for this very same anti-consumer practice. And rightfully so. A corpos alleged 'refund problem' can never become my ownership problem. That's when i take my money elsewhere.

  • 3v____Xeqtr
    exe (@3v____Xeqtr) reported

    @yoxics I really don't care what this loser does. He has a pathological problem. Just re-ban him, stop letting him cosplay like a pro it's disgraceful to my culture. @Ubisoft

  • Rainbow6Mobile
    Rainbow Six Mobile (@Rainbow6Mobile) reported

    @Xmrt903bjk This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

  • JMcleoe64041
    Jake Mcleoe (@JMcleoe64041) reported

    @Ubisoft why does it feel like i have a deadzon glitch

  • HanbiReaper
    Loki Wicked clown of mischief (@HanbiReaper) reported

    It's been awhile since Assassin's Creed Shadow is dropped and you know what it's still a buggy mess I can't even get through the first intro without its lagging Shuddering and everything else under the sun Apparently zero fixes have been applied to that game thanks Ubisoft

  • sturdyatlas
    Enes (@sturdyatlas) reported

    Almost a year later, I still can’t make any purchases and I’m getting the same error. They still haven’t fixed or solved the issue. Incredible. @Ubisoft @UbisoftSupport @UbisoftTR

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