Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Colorado Springs, CO | 2 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Berlin, Land Berlin | 1 |
| Franco da Rocha, SP | 1 |
| Lages, SC | 1 |
| Weymouth, England | 1 |
| Vitória, ES | 1 |
| Passo Fundo, RS | 1 |
| Ponta Grossa, PR | 1 |
| Campina Grande, PB | 1 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine | 1 |
| Melun, Île-de-France | 1 |
| Ananindeua, PA | 1 |
| Saint-Germain-en-Laye, Île-de-France | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dizzy N'Free
(@dizz_free) reported
@Ubisoft @LucasfilmGames If you guys fix the cheap tactics and fall zones... you guys could make a star wars game like For Honor during the Old Republic Era
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joye
(@joeydahacker) reported
@Ubisoft I keep getting error 0xc00007b on uplay for this game
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Sirius Black
(@G_Titan) reported
@AJXtreme27 @Ubisoft Gongril boss battle. After she beat me 3 times, it wouldn’t let me fight her anymore. I had beat the other 2 sisters already, but couldn’t finish it. You can’t get the Thor helmet unless you beat all 3 so I was blown. I beat her this morning after the fix though
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Dreyven
(@Devi1_Man) reported
@Ubisoft Why is it that you have to login to a UBISOFT account to access the DLC? Don’t do this.
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Alex🦂🐺
(@AJXtreme27) reported
@G_Titan @Ubisoft What was the glitch? I’ve been playing and have had an issue where it didn’t save a few times
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Dan
(@heartisblazing) reported
Once i had unlocked her, i disconnected my Switch from the internet, and started playing as her. So you don’t have to be constantly connected. You just have to sign into Ubisoft’s lame service and then you have her forever it seems.
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Dan_G4L
(@Dan_G4L) reported
So, update 1.1.1 just done on #AssassinsCreed fixed every issue I DIDN'T HAVE, still can't complete the game with issue I do have. Pledged to hamtunscire, no quests showing. Breaking the order showing complete even though it ISN'T!!! @UbisoftSupport @Ubisoft @assassinscreed 🙄😞
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𝐒𝐓𝐑𝐀𝐍𝐆𝐀
(@Los_Illuminad0s) reported
@DoesItPlay1 @Ubisoft Also let's hope the physical version doesn't have this issue.
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Myz
(@Poisoned_Cure) reported
@Ubisoft How is Milk of Humankind still not fixed? 1.1.1 will be the third patch to ignore this issue that is stopping players from 100% completion. Please fix this! #ACValhalla #milkofhumankind
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Jon Doyle
(@JonDoyleDesign) reported
@LimitedRunGames I know description says it does but do these include knives dlc without the need for a Ubisoft sign in ? There are reports floating around you HAVE to sign in and join to even play as the character etc
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Rwo Muald
(@RwoMuald) reported
@Ubisoft Is it normal that I can’t play online on Switch ? Error all day. It won’t launch the online game.
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TheGarfster / Garfieldfan MUGEN
(@the_garfster) reported
@DracoService I get wanting them to have it on their own service for PC, but why go for the storefront that locks exclusives for a year? If this is about uPlay in general, I don't blame you, I seen someone else upset about that earlier.
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ape escape 2
(@ape_escape_2) reported
@P4Hater @FunnyCryptic uplay is fine, but i always have issues with epic launcher
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Eddy Scholten
(@freekwillem54) reported
@Ubisoft #ACValhalla Wonderful that so many problems have been fixed with update 1.1.1 but I still can't continu my story. It is still stuck on East Anglia. Very frustrating this. 😠
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Ben Hancock
(@salty_crank) reported
@Rainbow6Game @Ubisoft Why in every other game that I play of #R6S do I or one of my Friends get an audio issue that means they Cannot Communicate with the team, hear call outs and then have to restart the game? This only happened after the last update (Not the Hotfix) PLZ FIX
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