Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| London, England | 3 |
| Sydney, NSW | 3 |
| Minneapolis, MN | 2 |
| Paris, Île-de-France | 2 |
| Nottingham, England | 2 |
| Rennes, Bretagne | 2 |
| Seattle, WA | 2 |
| Châlons-en-Champagne, ACAL | 1 |
| Chesterfield, MO | 1 |
| Clinton, CT | 1 |
| Toronto, ON | 1 |
| Las Vegas, NV | 1 |
| Cupertino, CA | 1 |
| Melbourne, VIC | 1 |
| Newcastle upon Tyne, England | 1 |
| Breteuil, Hauts-de-France | 1 |
| Lusaka, Lusaka Province | 1 |
| Pouilly-sous-Charlieu, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-de-Braye, Centre-Val de Loire | 1 |
| Rotterdam, zh | 1 |
| Cerritos, CA | 1 |
| Irvine, CA | 1 |
| Brisbane, QLD | 1 |
| Lavaur, Occitanie | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Mühlhausen, Thuringia | 1 |
| Sudbury, MA | 1 |
| Bristol, England | 1 |
| Toulouse, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Gustafson
(@DeanGustafson13) reported
@Rainbow6Game Like I've asked Ubisoft multiple times why doesn't cross progression work on PlayStation? Add PSN ID Shadow-SniperXLS to the list of nearly 200 players you screwed over. Stop blaming Sony for your mistakes and adding stupid unnecessary crap to your game when it's broken dammit!
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Crossetti 🍿
(@crossetti_2001) reported
@outpIus @charlieINTEL Well, yeah. It’s been an issue since December. Working from home was promoted as being more efficient. No other game besides maybe a Ubisoft or EA game has these issues. These types of devs are just incompetent and don’t care lol
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julio duean
(@DueanJulio) reported
@Ubisoft u ruin every game you make fix everything Jesus ****
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Mr.Fox
(@Joncurtis0) reported
@Ubisoft I am having an issue with Rainbow Six Siege, in the situation #4 Asset Protection. it is glitching in the 2nd wave after disposing of two infiltrators after doing this no more arrive which leads me to be stuck at wave 2. Best Regards
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Casey
(@kcthebrewer) reported
@TheUnhappyHand @LionHardt544 @JesseCox The solution is unionization. The same for the entire game industry which is mostly just as bad as ActiBlizz but not a publicized. Nintendo, Sony, Riot, Ubisoft, etc have the same corporate issues and employee abuse. Singling out 1 company makes no sense.
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Legendary
(@AbyssPedal) reported
@kudsc If he can buy Ubisoft and fix siege I'll be ecstatic
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Eddie
(@sd080401) reported
@VIPOSA1 @LumberjackRy Bungie is in the business of making long running live service games, it’s an investment. Ubisoft has way too many devs and way too many employees with like 1 or 2 franchises they can make live service games out of, it’s not viable, it’s way too big of a mess
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Toad
(@KinopioToad) reported
@SeraphPundit Oh. Mine is a digital copy. I haven't played many Ubisoft games. I guess this is a common issue? Lol
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Il Panettiere Bischerato
(@Lucamont77) reported
@Ubisoft claims to solve the toxicity problem in #RainbowSixSiege by forgetting that it would be enough to deactivate the friendly fire that is at the root of the problem. Very strange... #savesiege @Rainbow6Game @UbisoftSupport
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EZcheezy
(@EZcheezzy) reported
@_Tom_Henderson_ I sure hope "a ubisoft original" doesn't mean another drab, unfinished, live service packed with microtransactions. that might be on brand but that sure wouldn't be original
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James Oreton
(@JamesOreton) reported
Anyone else having trouble getting there AC Valhalla trophies earned on PS4 to pop on PS5, even when data transfer has been complete and saves uploaded to cloud? #ACVALHALLA #PlayStation5 #Ubisoft
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salvation lost
(@thatsalvation) reported
@Ubisoft the game said i got a black ice but i only got an oil spill camo on my pistol is this a glitch
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Micah Tischler
(@MicahTischler) reported
@RidersRepublic @Ubisoft @UbisoftSupport Remember, folks, developers writing their own automated tests is like proof-reading your own prose - you're unlikely to catch your own errors. Swap off on such things, for better quality. (And I'm still a big believer in human testing, no matter how hyped CI/CD is.)
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LittleNiko
(@LittleNiko_) reported
when is ubisoft going to fix the mouse bug that makes me restart the whole game but while doing it contemplate uninstalling the buggy *** **** hole we call a game
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Benjamin
(@BenjaminNikadon) reported
@UbisoftSupport The ubisoft service is not available at this time. Try again later. it has been like this for 2 hours. aint first time it happens
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