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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Heldenberg, Lower Austria 1
Paris, Île-de-France 6
Sitten, VS 1
Creil, Hauts-de-France 1
Dieppe, Normandy 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
Fairfield, CT 1
Milan, Lombardy 1
Teresina, PI 1
Mejorada del Campo, Madrid 1
Rennes, Brittany 1
Champigny-sur-Marne, Île-de-France 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Santa Cruz do Sul, RS 1
São Gonçalo, RJ 1
Isola Maggiore, Umbria 1
Lomé, Maritime 1
Aïn Kercha, Oum el Bouaghi 1
Tizayuca, HID 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • foreversausages
    TJ (@foreversausages) reported

    @MightyKeef Yes. **** Ubisoft. Utter ******* AIDS games that are broken.

  • alle1even
    Eleven (@alle1even) reported

    @DenLoginoff I've used it a few times to fix PC issues, specifically my pc kept waking up from sleep. It also fixed an Ubisoft launcher problem where every time my PC went to sleep or I closed the launcher I would have to log in again. A few other things too but mostly coding lol

  • jh0rge_
    jh0rge (@jh0rge_) reported

    @justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)

  • kds_burner3
    kds_burner3 (@kds_burner3) reported

    @Emberheartgames Ubisoft is clearly on the campaign to remake all of their IPs. The problem with the Heroes franchise is that it's not their original IP, so there is no wonder that they don't know who is it for and what made the series successful in the first place.

  • XinDead
    XÆN 🌹 (@XinDead) reported

    @Ilysomuch1000 @mrdaddyvondoom @itisscripted Yeah, it might not. But then why did people lose The Crew if Ubisoft hasn’t closed? Not owning your media is an issue that will only milk us as renters.

  • WHITE_RABBIT732
    white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported

    @TheDivisionGame 2,736 days since the game launched and we are still playing a tactical shooter in complete silence. How do you patch a game so badly that gunshots, reloads, and enemy audio vanish instantly?. Complete clown show at Ubisoft. Fix your game engine already.

  • SomeSillyGoosy
    𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported

    @TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.

  • doggodance
    Pepas (@doggodance) reported

    @_DavidGreenz_ @hamsoft05 @Ubisoft They think Breakpoint is a live service game like Division, lol, lmao even.

  • LuanRodrigueslg
    Lugames47 (@LuanRodrigueslg) reported

    My copy of Ghost Recon Wildlands is showing an error after the latest update: dialogue repeats endlessly, regardless of the language. I’ve already uninstalled the game and cleared the cache, but the problem persists. @UbisoftBrasil @Ubisoft

  • DyzziR6
    DyzziR6 (@DyzziR6) reported

    @Ubisoft STOP KILLING SIEGE YOU STUPID DEVS, FIX CHEATING, KEEP THE NEW OPERATORS STRONG, FIX MATCHMAKING, ITS SOOOO BOOOORINGgigi--=a-=0-0=ig0ua--ua90t0-atwaw

  • Soerenm34
    Sören 🇩🇪🐻🧦🐐 (@Soerenm34) reported

    @FACEIT_Darwin i made a new steam account because i lost my ubisoft and rockstar launcher login + mail. is it fine to use a new steam account for everything and only use the old steam account to keep playing faceit? i will not play faceit on the new steam or another Faceit acc

  • Shiiny77
    Shiny🦋 (@Shiiny77) reported

    I think a lot of people aren't understanding what im trying to say. Im not criticizing it the way you think. I know what the style is, its xcom we know that, to some people they will see it just as a mobile game because of the miniature based look, you can't change their mind. The problem is that this style is very "unique" its not something that is made for everyone, only a specific audience will like it and as a company trying to make a profit it is strange to operate this way. I could be SO wrong and the game could be super successful at launch although this is a Ubisoft game and there's patterns. I will try the game like everyone else and see if this will change my mind.👍

  • shydout
    Abel The Strong by The Good Lords Mighty Grace (@shydout) reported

    @UbisoftSupport **** you ubisoft support , you guys think youre smart , not fixing your game , making us go to ubisoft support for help and when we try to ask about the conection issues you decline me from opening a case and redirect me to basic answers that do not solve the prob

  • GeneralKharnage
    x0Kharnage0x (Alex) (@GeneralKharnage) reported

    @Ubisoft @UbisoftSupport Since you guys took away prestige crates, any chance you're going to fix the helmet bug you created while doing so?

  • Roijo_97
    Roijó (@Roijo_97) reported

    @bandybluff @GTA6Alerts Except I only show a clip that has none of the problems that to “GTA 6 made my Ubisoft” video shows.

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