Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Colorado Springs, CO | 2 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Berlin, Land Berlin | 1 |
| Franco da Rocha, SP | 1 |
| Lages, SC | 1 |
| Weymouth, England | 1 |
| Vitória, ES | 1 |
| Passo Fundo, RS | 1 |
| Ponta Grossa, PR | 1 |
| Campina Grande, PB | 1 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine | 1 |
| Melun, Île-de-France | 1 |
| Ananindeua, PA | 1 |
| Saint-Germain-en-Laye, Île-de-France | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jean Kalyx
(@Kalyx_triaD) reported
@CasualGamerPSN @Nick930Gaming @Ubisoft I don't have a hate ***** for ai. The problem everybody has is it's obviously being used to bypass human creativity and ideation ('generative ai'). And we're certainly not going to trust Ubisoft of all people when they use redflag terms like "deepen the player experience".
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V8APE
(@V8APES) reported
@UbisoftSupport @UbisoftSupport Hi there Ubisoft I still haven’t heard anything from your team we closing up to a month now I have appealed for a case and I am trying to get my issue to be resolved as soon as I can for rainbow six siege the case id is 24652946 please help help help help help
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Jordan lovett
(@Jordan6ulovett) reported
@RavenMentore @RinoTheBouncer I know what you mean but if the gameplay is good. It’s subjective so it’s hard to really make a game for everyone ( the major issue with Ubisoft honestly) you are right and for example the ghost hotel I finished and platinum that game and collected everything in it about 80 hours. 10 hours of that was honestly not that fun cause I was just running around collecting but the combat was really fun the only thing they needed to add was a bit of a engaging end game like bandit re taking camps And more enemies hunting you down cause the combat is so good I want to play more of it after completing everything.
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Ligma Johnson 🇺🇸
(@MrJohnson041786) reported
@mordenk163828 @pcgamer its not though. Ubisoft has barely broken even since release and its already on sale. Ubisoft in general is screwed. 96% of their revenue comes from games that are more than a decade old.
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Abby
(@earthb3nd3r) reported
@FleurashDesign the problem was Ubisoft all along, who could have guessed the formulaic, generic money-obsessed ghouls would hold back their employees' creativity and passion?
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OKay Doh'Khae
(@OkayDohKhae) reported
@SoulEater923 @Botted_Likes They were probably all from Tencent investors who were excited that the game was about to crash Ubisoft's stock
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Local Dystopia Lover
(@ElfenTaiga__) reported
@iv_sal1 @ThatBoyAqua Maybe for Assassins Creed specifically? Ubisoft is a multi-billion dollar company that works on several projects at once. The reason Ubi is doing bad has very little to do with AC which does actually profit. The real problem is **** like xdefiant, Outlaws and Avatar
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OKay Doh'Khae
(@OkayDohKhae) reported
@SoulEater923 @Botted_Likes They were probably all from Tencent investors who were excited that the game was about to crash Ubisoft's stock
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Ligma Johnson 🇺🇸
(@MrJohnson041786) reported
@mordenk163828 @pcgamer its not though. Ubisoft has barely broken even since release and its already on sale. Ubisoft in general is screwed. 96% of their revenue comes from games that are more than a decade old.
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V8APE
(@V8APES) reported
@UbisoftSupport @UbisoftSupport Hi there Ubisoft I still haven’t heard anything from your team we closing up to a month now I have appealed for a case and I am trying to get my issue to be resolved as soon as I can for rainbow six siege the case id is 24652946 please help help help help help
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Bruvskiiiiit
(@modie311) reported
@AshenOneVI The problem with this game is that GoY exists. Shadows never spoke with me, it looked mid. And I feel since I haven’t bought it at release, probably I won’t touch it now, not after playing GoY. But I wasn’t expecting Shadows to do well, Ubisoft are just washed as a company.
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Akiyama R7
(@Akiyama_R7) reported
@SmashJT @assassinscreed At least we'll get to play as real Chinese in AC China, because Tencent's gonna own the entire Ubisoft soon. But they should fix Shadows, too, like releasing a patch to add a third character that is a Japanese man.
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Buff Nerdy Guy
(@BuffNerdyGuy) reported
3/ The audit showed Ubisoft had too much debt relative to income. Why? Two reasons: Poor game sales Cash burn on live-service games that failed to make money
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Jordan lovett
(@Jordan6ulovett) reported
@RavenMentore @RinoTheBouncer I know what you mean but if the gameplay is good. It’s subjective so it’s hard to really make a game for everyone ( the major issue with Ubisoft honestly) you are right and for example the ghost hotel I finished and platinum that game and collected everything in it about 80 hours. 10 hours of that was honestly not that fun cause I was just running around collecting but the combat was really fun the only thing they needed to add was a bit of a engaging end game like bandit re taking camps And more enemies hunting you down cause the combat is so good I want to play more of it after completing everything.
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GGZ gekkie
(@GGZGekkies) reported
@Ubisoft If you preorder this you are the problem and sould not be allowed to complain about ubisoft and should take away your voting rights
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