1. Home
  2. Companies
  3. Ubisoft Connect
  4. Outage Map
Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More
Check Current Status

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 18
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • theanthonyhowel
    Anthony Howell 🇺🇸 (@theanthonyhowel) reported

    @Pirat_Nation Ubisoft has had leadership problems for years. It's so sad to see a once great studio be reduced to this.

  • ShadowMaster53
    HunterEatsHunter (@ShadowMaster53) reported

    @AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.

  • kohak_82
    匡生 (@kohak_82) reported

    @UbisoftSupport The message “Not connected to the game server” appears, and I get disconnected during matches multiple times. I’ve already tried restarting the game, Ubisoft Connect, my PC, and checking my internet connection, but the issue still persists.

  • bombodiez10
    BomboDiez (@bombodiez10) reported

    @TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒

  • baundiesel
    baun (@baundiesel) reported

    Layoffs suck especially when done by a division under a multi trillion dollar company but this is happening amidst Ubisoft layoffs and rumored job cuts coming to Playstation as well. These journalists know these things, they know this is a industry wide issue, why play dumb?

  • TheNathanNS
    𝔑𝔞𝔱𝔥𝔞𝔫 (@TheNathanNS) reported

    What's actually happening with the gaming industry lately, why's there so many layoffs and studio closures happening in such a short span? We have Microsoft considering to close Ninja Theory, Compulsion, South of Midnight and Double Fine, there's huge claims of layoffs happening at Bethesda and ID Software. Ubisoft just closed many of their studios and did mass layoffs on others. Arkane also possibly being closed. Dontnod are expected to be bankrupt by November, Quantic Dream also reportedly expecting layoffs, there's probably a couple I missed Like what's happening, why is all of this coming out at the same time?? Gaming industry crash inbound or what?

  • xBenni21
    Benni. (@xBenni21) reported

    @igameorsm @UbisoftSupport @Ubisoft Still the Problem?

  • SebAaltonen
    Sebastian Aaltonen (@SebAaltonen) reported

    @HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.

  • RubenDyb1
    RubenVsTheWorld (@RubenDyb1) reported

    @Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.

  • Eldowzo1
    Hank Scorpio (@Eldowzo1) reported

    @KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services

  • Zerocross013XV
    James Headnail (@Zerocross013XV) reported

    @TonyMichaelX No wonder. Change your idols. Meanwhile Ubisoft fix the rain.

  • wncdev
    Wnc (@wncdev) reported

    @UbiJugga hey i’m sure frax is still meant to be working on ubisoft stuff, definetly won’t get him in trouble. plus go open source it as i said i have zero issues with you having a site i couldnt care less but publicly attacking others including mine and spreading lies along with ddossing me doesnt exactly give you a great image does it bub.

  • Ghostlyxfortuna
    𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported

    @t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.

  • Bengho_
    Bengho (@Bengho_) reported

    UBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM

  • ChakaalStarr
    Chakaal Starr (@ChakaalStarr) reported

    @LikeToBeBossy It's an industry problem, just remember this when Sony starts paring down bungie and some of its studios soon. Ubisoft and Embracer are laying people off too. Bluepoint recently got shutdown by Sony.

Check Current Status