Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Realengo, RJ | 2 |
| Paris, Île-de-France | 13 |
| Munich, Bavaria | 1 |
| Warsaw, Mazovia | 1 |
| Lincoln, England | 1 |
| North Port, FL | 1 |
| Madrid, Madrid | 2 |
| Tübingen, Baden-Württemberg | 1 |
| Alençon, Normandy | 1 |
| Montigny-lès-Metz, ACAL | 1 |
| Argyle, TX | 1 |
| Sterling, MA | 1 |
| Runcorn, England | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Buffalo, NY | 1 |
| Ferrières, Nouvelle-Aquitaine | 1 |
| Hertford, England | 1 |
| Reims, ACAL | 1 |
| East Falmouth, MA | 1 |
| Globe, AZ | 1 |
| Meaux, Île-de-France | 1 |
| Chicago, IL | 2 |
| Cergy, Île-de-France | 1 |
| Stirling, Scotland | 1 |
| Antony, Île-de-France | 1 |
| Bremen, Bremen | 1 |
| Burlington, ON | 1 |
| Troyes, ACAL | 2 |
| Mer, Centre | 1 |
| St Albans, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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FluffyBadger (@FluffyBorsuk) reported@UbisoftSupport For me it is not a game, I cant connect to Ubisoft Connect . I can login after few minutes to UC but then i got info that i am offilne. And without this i cant launch Division 2
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Jeremy G. (@XeoMafia) reported@deadlyheadley_ @Septic_Sauce Honestly, they should have add-ons for everything. Make Gamepass an ala carte service that starts off with Gamepass Core & lets you add on other services like day one games, EA Play, Ubisoft Classics, Fortnite Crew, etc.
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Wouter (@wottavm) reportedHe @UbisoftSupport, are Ubisoft Connect services degraded? I've update 2 games and wanted to play but the client seems to have issues.
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@chacachaca13 (@CB47192501) reported@Dannywoodring @TheDivisionGame I had the same issue last night. Since game launch I never had this issue. No other game in the past 10 years has done this. It eventually went away but us fixing their issue is and shouldn't be our problem. Those giving advice to fix an Ubisoft issue is just wild.
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Devlin (@61Devlin) reported@YorchTorchGames @LightOfEtro @asha_shar While I think it should be cheaper, since 2019 they've added EA Play, Ubisoft+ classic, they're releasing more 1st party games and are adding more 3rd party games to the service. (Couldn't care less about fortnite crew).
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𝚂𝚑𝚒𝚗𝚢 🅴 (@MERshiny) reported@IvanNotIben @PlayStation @Ubisoft I thought it was a problem with my network, but apparently it isn't.
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e Scripter (@scripter_e36028) reported@Ubisoft Can you fix you servers?
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Dwayne (@Npweezy215) reported@therealmia666 @red047x Ummmm because Ubisoft started their own service and wanted to add their games to theirs ..
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𝙉𝙊𝙍𝙆𝙄𝙀 (@norkietiger) reported@Ubisoft @UbisoftSupport @TheDivisionGame went and got all lanterns from the new event, did a run through with a youtube video, got all 40, the game says i only got 39, i did it all again, TWICE, just a heads up that it is broken in some way. i could have been farming keys...
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Dave (@Kaisah16) reported@asha_shar @aarongreenberg Get rid of Ubisoft, ea play, fortnite crew, etc etc. before this surely. The main draw to the service for a lot of casuals. Yet another rake stepped on by Microsoft
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TastySnackies (@tastysnackies) reportedIt used to be normal to play a game for 10-50 hours, and then move on to the next game. Now every game is either an endlessly updating live service or 100+ hour Ubisoft-checklist-RPG-like. We used to be excited with less.
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Shizlebizle (@ShyzleGaming) reported@Mike_Tomlin_500 @UbisoftSupport @Ubisoft Looks "playable" to me. Typically Ubisoft game. Atleast you can play your games on consoles when their crap live service goes down and we can't even play offline games.
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Bro2Cool (@bro2c00l) reportedThey know this issue exists and still kept the game up on the steam store without fixing it. So **** you Ubisoft🖕
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| FibreOptic | ✪ (@lFibreOpticl) reported@Welfare_JBP @asha_shar I've played 1 ubisoft game in the service, and not 1 EA game, because their back catalogue is terrible, any good games they made I already own. Gutting Fortnite crew would be great if it made it cheaper. But many of these add ons were made without a price hike so I never cared.
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pixels and dice (@pixelsanddice) reported@klobrille For those calling for removal of packaged deals like Fortnite, Ubisoft, and even EA - those are likely years-long agreements that can't be broken. Asha said they will continue to improve Game Pass over time. This will not be the last improvement.
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