Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 9 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Trollaria (@Trollaria) reported@TheGameVerse Now they should fix the greed/problem that uplay units and discount codes should not expire. Thats a reason why i dont buy black flag 2. They can have 80% of the price or nothing. Its their choice. I dont like to spend on greedy company’s.
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Max (@Max81101137) reported@DanMontgomery87 @IGN Just saying I’m not buying any PS game ever again - or console, or bothering to fix my 4 broken Dualsense… or CERTAINLY not buying any Ubisoft game minus Rayman… but you already don’t own any digital game purchased on Steam, stores… even some physical games aren’t owned.
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Provideniya (@ProviD_) reported@TheTrueSealYT IF (and that's a gigantic "if") Ubisoft had anyyjing else than money on their minds, they'd do an actual remake - just update the graphics and fix the bugs that were öeft behind. A faithful AC1 v2.0 OFC this isn't the case and were getting some slop upgrade with guns.
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Makan Ansari (@MakanAnsariCG) reportedAnd then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.
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Antimédicos 👽 (@pumpkin_link) reported@MichaelGTG2 @MetroidFREAK21 I get your point but the AC syndicate thing is 100% Sony's fault, it was a gpu glitch on ps5 back compat mode that in my opinion should be fixed by sony as an accuracy issue, but ubisoft stepped in and made a game specific patch for that
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Gareth Walker (@Revision_124c41) reported@Lancaster_1899 @PlayStation You are not equipped for this conversation given your first question is a false and heavily disproven assumption. You are likely a tourist in this hobby that just plays certain AAA games that have colored your opinion on the mater. An analysis was done recently showing that 90% of physical releases can be played day one without a download from start to finish. That includes many of the top releases from the last 6 years. Square Enix on playstation has been especially diligent in this matter. Individuals like yourself likely listen to games journalists who clearly do not have their readerships best interests at heart and for the last 15 years have been getting it wrong. Either willfully or ignorantly or both. None of them do the actual leg work to verify the data. Im telling you as a dev myself your statement is false. Sony's own policy requires the game be fully playable from the disc to pass certification unless certain conditions are met to be granted a waver. Ubisoft and Activision routinely abuse this waiver system. So please quit being part of the problem and go read the material on the subject online. You are literally 17 months away from making the same mistake gamers in 2007 made when they told other gamers they didnt need backward compatibility. We ended up paying the half assed implementation price for 2 generations with ps1-3 games still not playable on ps4 or ps5. With only half the 360 library available on One and Series consoles. Now your whole losing money on physical shows you've little understanding or time spent researching data centers and physical items. 30% at most goes to stores which in turn stores can decide what to do with their 30% even if it's a sale to clear inventory that gets passed onto the consumer. That disc costs pennies to print, that case, not even 3 dollars including the paper slip. Believe it or not its always been that cheap. It was the reason the industry switched to optical medium around the time the playstation was first revealed. Thanks to modern day logistics it doesn't cost that much to ship the product either. 3rd parties are scratching their heads over this, enough that sega has said as much that they will continue to support physical even if sony doesnt. That means rival hardware or making their own. 20% of the profit still comes from games. Which flies in the face of the cooked numbers. It says more about the mediums resilience than digitals dominance which looking at the data closer has largely been forced on the player base. Including collectors editions from sony themselves which is a whole other can of worms. On the other side of this is continuously running servers for these older games at a minimum costs sony nearly 100k a month. Just to run them. Not deploy them, not to do maintenance, not to add games, or even run the store front which also gets a cut. That number increases each time they expand. Think of it this way youre still paying all the other fees of getting a physical product in the hands of a consumer, but youve also acquired game stop in the process while also telling the consumer you'll be storing their game at a storage unit in the middle of no where that will deliver them their game when they need to install it. You may not be paying that fee directly, but part of every purchase will. Every game you buy. Your increased ps+ subscription price every year all going towards this logical fallacies that its cheaper. An IT guy having to diagnose and switch a drive out of a raid costs more than a game stop employee. Which honestly game stop employees cost more than best buy employees because they have other product to sell to offset the cost. Your physical game for the next 100 years will cost sony less than them maintaining that server for the next 100 years. How is that a smart business move. This is a short term call to get short term gains. Sony is playing a game with its own future.
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ガブリエル! *Gabriel Beachy* (@The_NekoNoid) reported@HazzadorGamin It helped them Launch Uplay. A Service so terrible. getting in a Car Crash sounded Better
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shzwnn (@teuxaa) reported@rensela @Cloud9 @Ubisoft are you actually launching DDoS attack on ranked rn ?
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Synth Potato🥔 (@SynthPotato) reported@374_Karim The problem is that at that point, you'd just be making a different game. And I do not believe current Ubisoft can make a game as good as AC1, it'll just be Mirage again which I enjoy Mirage but its not going up against that AC1-AC4 run of games
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Cpt_FoxMox Offical Vtuber.| Pre Debut (@Cpt_FoxMox) reported@mikumonk @alexistexan2015 @Pirat_Nation Linux is noob friendly. After 2-3 years on it, the only issues I have ran into is games that use certain kernal level Anti cheats. I personally haven't seen any other anti cheats not work. The only exception is the one Ubisoft uses for certain games but that's because Ubisoft.
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. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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Dubious Legality🇺🇸 (@Zaiken64) reported@Percdye @Pirat_Nation "Most multiplayer games" dude 90% of steam works on linux. I haven't had a problem with ANY multiplayer game because I don't play Ubisoft or EA. Everything else works just fine. Zero hiccups. Maybe stop buying trash.
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DarkSirius (@The_Darksirius) reported@JamieMoranUK Lets not forget EA Play Pro and Ubisoft Connect where you can play those publisher's games DAY 1. Yeah, but Gamepass is the problem.
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Reinaldo Sanchez (@GenericGamer283) reported@TheHiddenOneAC LMFAO, did we really bully Ubisoft to get rid of ts? I'd be happy if it wasnt so embarrassing on their end, they must really wanna fix their reputation 😭
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Thomas (@FlameHairMac) reported@ArdentVision1 Outside of their writing issues lately, and mocap/cutscenes etc etc.. Ubisoft has had a problem getting us invested in characters. Ezio is so loved not only bc he was good, but bc he got 3 games. No assassin since has. Bayek, Arno, Edward, & Basim all deserve more games and time