Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Glasgow, Scotland | 2 |
| Colorado Springs, CO | 2 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Franca, SP | 1 |
| Ipswich, England | 1 |
| Braşov, Judeţul Braşov | 1 |
| Pānīpat, HR | 1 |
| Ahome, SIN | 1 |
| Montreuil, Île-de-France | 1 |
| Licata, Sicilia | 1 |
| Mannheim, Baden-Württemberg Region | 1 |
| Frankfurt am Main, Hessen | 1 |
| Olympia, WA | 1 |
| Lucé, Centre-Val de Loire | 1 |
| Firmi, Occitanie | 1 |
| Adilly, Nouvelle-Aquitaine | 1 |
| Villejuif, Île-de-France | 1 |
| Le Grau-du-Roi, Occitanie | 1 |
| Paderborn, NRW | 1 |
| Denver, CO | 1 |
| Montfort-l’Amaury, Île-de-France | 1 |
| Munich, Bavaria | 1 |
| Grimsby, England | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Stratford, CT | 1 |
| Tallinn, Harjumaa | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Erik
(@eriktuf) reported
@Mario12864 There isn’t a playable Ubisoft rep so I think it’s the same as Crash. I know there’s the Rabbids Mii costumes but like I said they’d never be playable
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ChrisTwoFour
(@Pointshotz) reported
@UbisoftSupport @FenyxRising having issues with ubisoft servers and Fenyx immortals. Cannot receive rewards from heroic task board
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Doowie
(@DoowieEU) reported
So it appears the crash is causing by doing a game capture due to the anti-cheating software that is used by Ubisoft. If I do a screen capture of the game, then this should resolve the problem. So we will try that tomorrow.
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Josh
(@joshfromireland) reported
@peeperleviathan @smorphet86 Only the smaller studios will. However, the massive studios like Ubisoft won’t have any issues as they have been ‘working from home’ in the office for years. The only change is they are at home. Most studios are seeing an increase in productivity as there is less chit chat.
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𝓡𝓪𝓮𝔂𝓷
(@Raeyn1k) reported
@skyizx @KulstroR6 It’s Ubisoft they probably don’t even know mnk is an issue
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Peterquinn720
(@peterquinn720) reported
@Ubisoft it’s 3-1 in the game and we are about to win but because of your **** servers I get thrown out the game and cannot return I got deranked because my team won and didn’t have time to join back, fix your ******* servers you *****
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Annuis Cœptis
(@ptis_c) reported
@UbisoftSupport Ubisoft: Chaoxfhy PS4 Problem: i was rolled back on my elo/mmr and it was lost due to cheaters who ddosed. Can you please help me get back my elo i lost from this
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Frozen_Magma
(@Young_Gaki) reported
@GloriousKev I plan on playing it on uplay since I got that service running threw all theor games currently.
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PlayStation5247
(@PlayStation5247) reported
@ItsHashtagBoy @RaymanForSmash I want both Crash & Rayman, but I really want Rayman to be 2021's E3 character because he's fed up with Ubisoft's negligence since 2013 and had to endure an abysmal 25th Anniversary since Ubisoft did nothing to celebrate and Michel Ancel retired leaving Ray with a bleak future
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Zhllos
(@zhllos) reported
@Ubisoft @Rainbow6Game fancy fixing your game? Join first game of ranked both teams disconnect from the server and get an abandon penalty.
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Trekki6379
(@AdamGrems) reported
@UbisoftSupport @BrandonClarke44 I’m having the same problems not connecting to ubisoft servers on any game I’ve tried so far.
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Mystic Dream Catcher
(@MysticDCYT) reported
@DannG233 @hitscharming @AskPlayStation You have to go to Ubisoft on your phone or computer, sign in with whatever account you bought monopoly with and agree to there terms and service or whatever. It’s stupid cause they don’t tell you this
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darkthorian
(@darkthorian) reported
@Ubisoft @TheDivisionGame can you please fix your game and stop the random crashing it does? everyone i know has this problem its a disgrace and a joke at this point
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zanarkandruinsx2
(@zanarkandruinsx) reported
@Ubisoft @UbisoftSupport @watchdogsgame any news on a fix for the Piece de Resistance trophy?
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The (un) Chosen One @ Home
(@dotbeepdoot) reported
@d_yeona @videogamedeals In theory I thought that as well but these things happen sometimes where a logical backend thing just doesn't happen, just had a similar issue with ubisoft/nintendo last month, I'll be relieved if a 2nd ff7 remake file emerges after I add it to my library (if it lets me?).
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