Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Colorado Springs, CO 2
Phoenix, AZ 2
Porto Alegre, RS 2
São Paulo, SP 2
Kornwestheim, Baden-Württemberg Region 2
Rosharon, TX 1
Parker, CO 1
Chicago, IL 1
Albuquerque, NM 1
League City, TX 1
Las Cruces, NM 1
Alvin, TX 1
Seabrook, TX 1
Medellín, Departamento de Antioquia 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Zürich, ZH 1
Metz, ACAL 1
Trichūr, KL 1
Samsun, Samsun 1
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Embu, SP 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ghostface_sosaa yannaa 🧸 (@ghostface_sosaa) reported

    @Rainbow6Game fix zofia right now. RIGHT NOW UBISOFT

  • RoninQuincy ☀️Quincy🔅❤️💜💙 Ronin be ronin’ (@RoninQuincy) reported

    R6 has been rubberbanding for me recently and i donno why, I have no issues with the internet, the pc is more than enough capable, and setting are set to the lowest. So far wat I’m getting is that its an issue with my pc interaction with the Ubisoft servers. Whyyyyy QwQ

  • PossessedJ Callum McNeice (@PossessedJ) reported

    It boils my blood that people still sympathise with Ubisoft. They are the bad guys in this situation. It’s not just one incident with one individual it’s a company wide problem and needs to be fixed. And being all nice and kind to them is going to do nothing.

  • MostlyVp Mostly Harmless Photo Mode (@MostlyVp) reported

    @roelani @watchdogsgame @Ubisoft I have an apology to make - seems it's worse than I thought. I can't play with those characters outside Bloodlines as the season pass is linked to my wife's account, which has never been a problem before - to play as Wrench, I'll need to buy a 2nd season pass or buy WD credits.

  • _Olliewood OB (@_Olliewood) reported

    @UbisoftSupport I am playing on PS5 and I have no error message. It just tries to access Ubisoft connect and the loading freezes but I am still able to exit the loading screen by pressing O to return to the game.

  • JohnJustin98 John (@JohnJustin98) reported

    Installed AC Unity only to get "A Ubisoft service is not available at the moment" 🙃

  • Jellysoapy Ilya Shurumov (@Jellysoapy) reported

    @Arnyx_ Welcome to Driver Club! Ubisoft Connect might prevent you get into Online because of the bug - but we have a fix. P.S. @Ubisoft pls fix

  • katzenwagen Katzenwagen (@katzenwagen) reported

    @UbisoftSupport Hi! I'm trying to start Assassin's Creed Unity but Ubisoft Connect keeps saying "A Ubisoft service is currently unavailable. Please try again later." but my other AC games (Origins, Odyssey, III Remastered) all load just fine. I wonder what's wrong

  • PineiroManel Manel Piñeiro (@PineiroManel) reported

    @UbisoftSupport are Risk servers down? Since last Friday I can't Connect to te Ubisoft

  • Hollow5999 Michael (@Hollow5999) reported

    @UbisoftSupport ubisoft service is currently unavailable try again later......... Well how long is later i want to play my game but your bad attempt at a service wont let me

  • CooldramaA CoolDrama Alpha (@CooldramaA) reported

    I swear Ubisoft is so stupid, Rayman had no limbs because of the SNES game and the "graphical processing problems" then years later they made him officially like that, like how is it possible, how is it fair, I know he probably has the popularity but come on. #Rayman #Ubisoft

  • _mayosandwich ○ (@_mayosandwich) reported

    Ubisoft can get away with glitches and bugs in AC games by saying "It was a glitch in the Animus" and noone can say ****

  • TheGilias Gilias (@TheGilias) reported

    Schedule Change - I will be streaming Black Flag tonight, assuming Ubisoft doesn't screw with my login again. Keep in mind that, as this stream will replace the one I normally do on Tuesdays, this stream will give another opportunity for Viewer's Choice!

  • JimVer15 JimVer (@JimVer15) reported

    @AndreaPichinini Lol. For me splitgate apart from the server issues has won me over more than Halo. The only thing the game is hyped is because it's halo. Pop another name on it and let Ubisoft release it and it is called a bland shooter that is just like all the other f2p shooters.

  • 12oclockwheelie F (@12oclockwheelie) reported

    @WolfyzeraPVD @UbisoftSupport @robindb97 i figured out it was a process that my VPN left open in task manager that HAS to be killed in order for UPLAY to connect. If anyone else has problems, i suggest killing all VPN processes and trying again.

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