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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dieppe, Normandy 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
Fairfield, CT 1
Milan, Lombardy 1
Teresina, PI 1
Mejorada del Campo, Madrid 1
Rennes, Brittany 1
Champigny-sur-Marne, Île-de-France 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Santa Cruz do Sul, RS 1
São Gonçalo, RJ 1
Isola Maggiore, Umbria 1
Lomé, Maritime 1
Aïn Kercha, Oum el Bouaghi 1
Tizayuca, HID 1
Paris, Île-de-France 5
São Paulo, SP 1
Curitiba, PR 1
Pontivy, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Ubicypher
    ANIMUS_X (@Ubicypher) reported

    @TheRealZephryss In my opinion; Mainstream sells and mythology IS mainstream. At the end of the day, it is just a videogame. Unfortunately, AC was originally rather underground until Revelations and ACIII launched the franchise into the overall mainstream when it began to be marketed with musical artists and such. And it essentially demonstrated that historical settings could be virtualized and monetized through an endless sandbox. At that moment it stopped from being a conspiratorial/sci-fi/historical action adventure and became a blockbuster historical-drama simulator after Desmond's death. It's obvious why old fans and new fans clash. "Original" fans or whatever you want to call them, "Those Who Came Before" for that matter, were following a narrative, tone and atmosphere imbued in philosophy that is almost non-existent, or at least at face value compared to the Desmond era is no more. There used to be a clear finale. Everything was leading towards Desmond becoming a ultimate Assassin and taking on Abstergo. The "new fans" or whatever, are in for the exploration, simulation, rpg mechanics, addictive Combat in some instances and the fact that you can explore an entire country in your living room, richly detailed and crafted to the detail. Both are valid. The problem has never been about the franchise going astray or going bankrupt in ideas. The problem is not just loss of identity. It's the fact that it wasn't planned to be this long in the first place. We live in a society now where entertainment needs to last and outlive us because we need more and more inmersion and escapism. AC was supposed to die with Desmond. But Ubisoft decided otherwise. I think both fanbases should all aim towards a future were AC makes sense and it's just not virtual tourism or massive RPG sandboxes with no other justification but the name of the franchise on the box case for it to exist. But it won't be until Ubisoft pulls it's **** together and crafts a cohesive narrative that concludes everything. Once and for all. Nothing can stop them to make spin-off games set in different eras after that anyway. There will be people to buy those games. See immortal fenyx rising. A neat banger. It's clear they wanted to turn AC into that but they couldn't. So I think they should think about making new IP's and get those wild ideas in these. There's potential. But haters' gonna hate.

  • colin_bader
    Certified Mariners Fan (@colin_bader) reported

    @SIra_92 Classic Ubisoft overcorrection to a non-existent problem because people thought the first game was “too serious and broody”, but at least this one had a coherent message and themes unlike the disaster Legion was

  • RavenMentore
    The Raven (@RavenMentore) reported

    @Sainte_XIII I actually think there's a lot here I agree with, particularly the point that some of the problems people associate with modern AC didn't suddenly appear with Origins. The older games absolutely had contradictions between the **fantasy of being an Assassin** and what the gameplay allowed. Ezio could dress incredibly conspicuously, walk around covered in weapons and eventually slaughter groups of guards with very little difficulty. Brotherhood's counter-kill chains especially pushed combat toward a power fantasy rather than making open combat something an Assassin genuinely wanted to avoid. Where I'd differ slightly is that I don't think Assassin's Creed necessarily needs to become a conventional hardcore stealth game like Styx. AC1's original idea of stealth was actually quite distinctive because it wasn't primarily about hiding in darkness — it was about **hiding in plain sight**. Social blending, scholars, crowds, benches, rooftops, manipulating suspicion, gathering information and choosing the right moment to strike were what separated AC from other stealth games. I'd rather Ubisoft take that philosophy much further. And that's partly why I don't want a simple return to the “golden age” either. Those games had flaws worth fixing. Imagine an AC where clothing affects detection, conspicuous weapons attract attention, social stealth is systemic rather than contextual, guards remember suspicious behaviour, combat against large groups is genuinely dangerous, and escaping after an assassination matters as much as reaching the target. Then following the Creed wouldn't merely be something characters discuss in cutscenes — **the mechanics would encourage you to behave like an Assassin.** So I think you're right that the seeds were there early. Where I'm more optimistic is that I don't see those flaws as proof the original concept failed. I see them as ideas Assassin's Creed **never fully developed to their potential.**

  • OCDGamerNZ
    OCD Gamer (@OCDGamerNZ) reported

    Hey @Ubisoft. See.. you have this game called Wildlands... I went to play it with friends today and the update broke co op entirely... It really put a damper on my stream 👍 Can you fix it. A friend paid full price just to join and now you've kind of put out that spark and it's a shame. Thanks #starshiptroopers Extermination for being an indie game that actually works online. Fix #wildlands #ghostrecon

  • itsTHR1LL
    Jessica (@itsTHR1LL) reported

    TONIGHTS UBISOFT OPTIMIZATION RANKED STATS: 5 RANDOM 100+ FPS FRAME DROPS 🔥 1 RANDOM CRASH 🥶 2 TIMES WHERE FRAMES DIDNT BOUNCE BACK TO OVER 120 AFTER A DROP 📈

  • ChoochooTr68965
    Choochoo Train (@ChoochooTr68965) reported

    @Katsurote peoples main issues with he game is first and foremost the story. It's **** from a butt and there's no room for debate on that. Too much Ubisoft busywork. The upgrade/suit system not as cool/fun as first game Mary Jane sections like come on man lol movement is great

  • DisabledBrandon
    DisabledBrandon (@DisabledBrandon) reported

    @UbisoftSupport Can’t link my phone number to my account. So I cannot play ranked then when I went onto Ubisoft support to send a message on what the issue I am having is. It just wouldn’t let me send the message. Absolute joke. SEND A VERIFICATION CODE TO MY NUMBER

  • RavenMentore
    The Raven (@RavenMentore) reported

    @Jorraptor @TheRealZephryss Calling long-time Assassin’s Creed fans “gatekeepers” is already dismissive enough. But when that argument comes from someone who has a commercial relationship with Ubisoft or receives paid/sponsored opportunities around its games, people are perfectly entitled to question the perspective being presented. That doesn't automatically make someone's opinion invalid. It **does** make transparency and disclosure important. Fans aren't financially incentivised to criticise Assassin’s Creed. They're customers spending their own money and asking why a franchise they supported for years has moved further away from many of the qualities that originally defined it. So portraying those customers as a “hate crusade,” “gatekeepers” or “engagement farmers” while having an ongoing professional relationship with the company they're criticising deserves scrutiny. A franchise can evolve. It can experiment. People can enjoy the RPG games. But “evolution” isn't a magic word that makes every creative decision immune from criticism. And if you're benefiting professionally from access, sponsorships, promotional opportunities or partnerships connected to Ubisoft, perhaps don't frame ordinary paying customers who disagree with the company's direction as the problem. Address their arguments. **Criticism isn't gatekeeping, and access isn't objectivity.**

  • LeeHubbz
    LeeHubbz (@LeeHubbz) reported

    @GengarSH @prokopkor Exactly this.. GTA is likely to be a generation defining game. For that, it's worth $100. The only problem is, next up, we will have EA and Ubisoft thinking we're happy to pay $100 for whatever yearly dribble they push out.

  • Aktivarum
    Erik Wedin (@Aktivarum) reported

    @GhostRecon Update: It seems they DID fix it... Its a 25 GB large update which I think Ubisoft dropped yesterday. I am able to play Wildlands now on my Intel Core Ultra 7

  • Gamer311363
    Tom Mohrmann (@Gamer311363) reported

    @yuhMaxine @Nocturnal2002 So many People don’t get what happend to XDefiant. The Game had Problems in Terms of Motivation to Grind, Gunplay, TTK, Netcode and ultimately Ubisoft had a Financial Crisis and XDefiant Wasnt Going to be a Profit for at least 2 more years. Thats what killed XDefiant, Not SBMM

  • snottiestermine
    snottiestermine 🇳🇱 (@snottiestermine) reported

    @GhostRecon Can you please fix ghost recon future soldiers you can't start the campaign says can't connect with Ubisoft server

  • Rufter91
    Indignation (@Rufter91) reported

    @UbisoftSupport Hello, my ubisoft connect account has just been suspended because of, apparently, too many failed login attempts, even though I didnt attempt to login. Now I am unable to play a game that I own on steam. Any way you can help me please?

  • YFPixel
    YourFavouritePixel (@YFPixel) reported

    @EdwardSwardt @TheRealZephryss the problem here is that Ubisoft finished the Juno Arc in the UPRISING Comics, which is WHY the franchise declined They have no outliner

  • dadgamer020
    Dadgamer020 (@dadgamer020) reported

    @Favwontmiss HOT TAKE: When buy I a game on PC I should be able to boot it up with 1 double click of the desktop icon (app). I should NOT have to also login to the publisher's app, EA, Ubisoft, Paradox....

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