Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noisy-le-Grand, Île-de-France | 1 |
| Toronto, ON | 1 |
| Madrid, Madrid | 1 |
| Barranqueras, CC | 1 |
| Acapulco de Juárez, GRO | 1 |
| Kowloon, Kowloon City | 1 |
| Longueuil, QC | 1 |
| Neuruppin, Brandenburg | 1 |
| Hannut, Wallonia | 1 |
| Heldenberg, Lower Austria | 1 |
| Paris, Île-de-France | 6 |
| Sitten, VS | 1 |
| Creil, Hauts-de-France | 1 |
| Dieppe, Normandy | 2 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Ciudad Jardín, MEX | 1 |
| Montréal, QC | 1 |
| Haguenau, ACAL | 1 |
| Val-d'Or, QC | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Les Abymes, Guadeloupe | 1 |
| Rio de Janeiro, RJ | 1 |
| Bompas, Occitanie | 1 |
| Lanús, BA | 1 |
| Montaigu, Pays de la Loire | 1 |
| Hortolândia, SP | 1 |
| Fairfield, CT | 1 |
| Milan, Lombardy | 1 |
| Teresina, PI | 1 |
| Mejorada del Campo, Madrid | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Miller (@OMiller738206) reported@TheDivisionGame I had 700 dark zone resources and now I 70?? W.T.F. Ubisoft? Lot of my gear gone overnight! You talk about "buying" when you should be fixing several major problems, like audio, servers going down etc!! You have had as you said 10 years to make this right so do it already!
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الباز (@ALBAZ64) reported@Steam I can't create a Ubisoft Connect account — every attempt fails with "An error occurred while trying to send your request" — so I can't play the Ubisoft games I bought on Steam. Ubisoft has ignored my DM and public post since July 11. Am I eligible for refunds?
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Spex (@spexr6) reported@Ubisoft @UbisoftSupport im mid game and you guys dc me and one player from there team and made the game a 4v4 and we couldnt join back and then i get a ban saction for it? PLEASE FIX THIS.
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hi_itsdark (@hi_itsdark) reported@Ubisoft hand shake authentication issue on r6 when launching the game. No matter if it's from steam or ubisoft. Play the new season for 1 day on stream and a 148mb update broke the game for me.
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TJ (@foreversausages) reported@MightyKeef Yes. **** Ubisoft. Utter ******* AIDS games that are broken.
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stefani (@xcxtopia) reported@justdancegame fix your servers ubisoft
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hgagsg (@welpthisisum) reported@TitaniumRolo Wow yet they won’t focus on the core issues of the game the CHEATERS ACROSS PC AND CONSOLE IS ridiculous yet they rather focus on lore of the game that doesn’t even have a Campaign mode UBISOFT genuinely does not care about the cheaters as long as they get money and a player base
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Cierra 🫧 (@nottCierra) reported@rChikcan @Ubisoft HOW DID YOU FIX THIS?!
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jean (@jeanmaillard76) reported@IGN now that they are independant they can make a title like that? what was the issue when they were with ubisoft?
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TTVFrostwolf300 (@Wuffle300) reportedMultiple celebrities pass away GTA 6 get a new trailer Xbox makes physical/digital keys for old and newgames. Sonic, Spyro and Crash are in FORTNITE Ubisoft fumbles the bag and sells a game without the game Lunar Eclipse happening tonight. All this with 4 days left of August
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BJSwiss (@tnevis88) reported@Ubisoft can you fix the input detection on siege, please? I have nothing plugged into USB and it still says mnk detected. Its been a problem for too long
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Nat Nivram (@NatNivram) reported@PlayStation Are you guys going to try and win back your customers’ trust? I even tried to buy AC Shadows from the PS store, ran into a technical problem and you and Ubisoft have just passed me around. Embarrassing shambles all around.
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Ashe💖 (@Rebel_Ashe) reported@tylertrautman i never got to play thru the whole game because i got a bug that made the game crash as soon as it would load in, tried every fix ubisoft support gave me and it never worked so i just refunded it. Maybe in the future ill come back to give it a shot if its been updated a lot
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joackim lauridsen (@Virolykana) reported@Ubisoft maby ******* fix the ****** up mess you caused in the patch making the game UNFUCKINGplayable? its got damn unplayable, not even the PAYED BY REAL MONEY microtransactions work, well the monmey you take but the items you buy ytou dont give.. gj....
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luna256 (@aecFanart18) reported@specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan
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