Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 3
Alcantarilla, Región de Murcia 2
Marlton, NJ 2
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Edinburgh, Scotland 1
Halifax, NS 1
Homécourt, ACAL 1
Newark, NJ 1
Chicago, IL 1
Altkirch, ACAL 1
Le Cannet, Provence-Alpes-Côte d'Azur 1
Huancayo, Junín 1
Ilford, England 1
Mérignac, Nouvelle-Aquitaine 1
Jaipur, RJ 1
Rambouillet, Île-de-France 1
Byans-sur-Doubs, Bourgogne-Franche-Comté 1
Murcia, Región de Murcia 1
Århus, Region Midtjylland 1
Wildwood Village, NH 1
Sicklerville, NJ 1
Montpellier, Occitanie 1
Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes 1
Bengaluru, KA 1
Gurgaon, HR 1
Sydney, NSW 1
Burgkirchen an der Alz, Bavaria 1
Harleysville, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • freshyboizy Freshyboizy (@freshyboizy) reported

    @UbisoftSupport @Hellastor_ My name is freshyboizy I'm very upset since I cannot play with my friends or play solo @ubisoft Please fix

  • palaashatri पलाश (@palaashatri) reported

    @hail4heisenberg @blume0F .like.. only making RPGs..? Bethesda, BioWare, Ryu Ga Gotuku exists. Or.. breaking games with new updates (Witcher 3 Next Gen) like Ubisoft? Or.. releasing broken games (Cyberpunk) like.. EA DICE? Or.. milking their one franchise with digital table top RPGs (GWENT) like ActiBlizz

  • SLD85318423 SLD-_- (@SLD85318423) reported

    @UbisoftSupport @Rainbow6Game Ubisoft, how am i suppost to rank up if I only get 28 mmr and lose 38 after a game. Fix your rank system

  • dsan176114152 dsan (@dsan176114152) reported

    @Ubisoft ******* FIX THIS ERROR CODE NOW I WANT TO PLAY SIEGE AND I CANT BECAUSE IVE GOT THIS STUPID 8-0x00003700 ERROR CODE AND I CANNOT PLAY AND I AM NOT PLAYING ON ANOTHER ACCOUNT WHERE I CAN ONKY USE RECRUIT BECAUSE HES A LITTLE SHITTER AND DIES EVERY 2 SECONDS *** YOUR GAME

  • OGDeadBro OGDeadBro (@OGDeadBro) reported

    @Myth_ @Ubisoft The only issue is that IronMace has passion and drive to make an amazing game. Ubisoft turned a limited time event from R6 into a whole game that died before its release. They aren't the same.

  • DulleJannik Jannik Dulle (@DulleJannik) reported

    @UbisoftSupport Hey Ubisoft, I don’t think that the problem is solved. I can’t connect to any game or squad. I‘m on XBOX lately and have the error code 8-0x00003700 over and over again. I tried everything from restarting game and console to change the complete wifi. Nothing has changed

  • Will29972416 Proxy (@Will29972416) reported

    @Ubisoft when will you fix this game the loss to win ratio on mmr is broken as you lose twice the mmr you do if you win and lose 40 mins of my life for another 2 wins to be cancelled out for one loss

  • Utkuifti11 Utku Çiftçi (@Utkuifti11) reported

    @UbisoftSupport i tried all the steps. it gives an error I can get it when I try with a different account. but i have to buy in this account. platforms I've tried Ubisoft+ app in-game purchase Browser all give error

  • Ewozzz_ 𝑬𝒘𝒐𝒛✝️ (@Ewozzz_) reported

    @UbisoftSupport Ubisoft could you explain to me why I can't play on my main account as it would have a server problem but when I change my account I can play with smurfs since 18pm I can't play.

  • real_jxsh Jxshy (@real_jxsh) reported

    @UbisoftSupport Bro Ubisoft FIX YOUR GAME this is bout the 3rd or 4th time servers been down or having problems and we’re not even 2 weeks into the season yet like get your game straight before you lose more players.

  • Gustvn19 Joseph *****! (@Gustvn19) reported

    @UbisoftSupport Xbox One S ITz SixX8437 is my Xbox name zZero_19 is my Ubisoft name Error code is: [8-0x00003700]

  • GirlyWolfPup Wing Wolf (Pay Me To Draw) 🏳️‍⚧️ (@GirlyWolfPup) reported

    @PrincessTekki Considering the flavorless state the majority of spin offs on Switch have been in terms of character personality, I'd hope so too Only Mario spin off that didn't have that problem was the + Rabbits games and those were handled by Ubisoft so of course they have more life in them

  • gavindobedancin The juciest juicer (@gavindobedancin) reported

    @Ubisoft the fact that monopoly plus still isn’t a cross play game blows my mind 🥲 please fix

  • Southpaw_1224 Southpaw (@Southpaw_1224) reported

    @Sarge_OP @iRossYT @Ubisoft Probably a quite a few channels. I don't know why you still arguing buddy. There is no pride in being a leaker or whistleblower when it comes to gaming and entertainment. So if you think you are doing a great service to people being a leaker, no you are not.

  • Jack00967747 Jack (@Jack00967747) reported

    @UbisoftSupport @Rainbow6Game i’m on ps4 ubisoft is Junko-69 and cokes up with error 8-0x00003700 and won’t connect to servers please fixxxxxx

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