Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • arc3694 Dj Rogue SniperX (@arc3694) reported

    @Rainbow6Game @Ubisoft 1. Hit scan/hit detections waaaaaaaaay off 2. Renown unfair payout 3. If you want people to buy booster stop being money hungry and discount the boosters 4. Fix your game is was gonna stream a pack opening can't seem to get 200k renown cause nerf

  • cronos12 Cronos12 (@cronos12) reported

    @Paladin000Xbox @astaranx Notice the wording. Gamepass contributed... so did ubisoft+. So did psn. So did EA's service... They're all subscription services... this is literally a headline saying "xbox is one of the subscription services available".

  • Kelly_Oes Kelly O. (@Kelly_Oes) reported

    @Blaze_Ryan15 @RewardsSupport They are liars and I swear they’re trying to bury this program indefinitely. They’ll blame it on everyone gaming the system so they won’t have to justify the closure. Shadiest crap I’ve seen in a long time.. I thought Ubisoft was the standard for bastardizing customer service.

  • NateCorwin1 Nate Corwin (@NateCorwin1) reported

    @ISHANYA83182850 I mean **** there’s people saying that the new R6 update flopped when in reality it didn’t really flop. There’s just technical issues that is kind of screwing Ubisoft out of their money here.

  • iNeedTherapy01 ThatOneGuy (@iNeedTherapy01) reported

    Each one showed me how the operators worked, how the gadgets work, what maps do for the whole 5 rounds. My dumbass didn't have Ubisoft overlay due to performance issues and couldn't add them and later forgot to do so but that match was the sole reason I stayed in R6.

  • Kazumi_Kiguma Kazumi Kiguma | Goblin Werebear Vtuber 🐻 (@Kazumi_Kiguma) reported

    @DMA6789 @s0m30n3smwr @itchio The problem is that, as far as I'm aware, regions such as the EU have laws against this. It's why companies like Ubisoft just make them basically worthless instead by shutting down their servers required to even touch the single player mode of a game.

  • Airhead022 Airhead022 (@Airhead022) reported

    @Rainbow6_UK Ubisoft: “Should we fix the cheater problem” Everyone: “Yes” Ubisoft: “Nah lets make a valorant gun instead”

  • puke_in_aid Read The Book (@puke_in_aid) reported

    @Beats1027 @BeskInfinity I have 200 hours in death stranding. I don't mind slop Puls the story telling is good. But I will call the gameplay for what it is slop because it has the same problems as Ubisoft but bigger. Much bigger but I'm not going to have double standards for no reason and let it slide

  • ErickChapita TREEKEL (@ErickChapita) reported

    @stormfall33 @Ubisoft is there any way to pay somewhere and fix your games to put Latin Spanish dub, where the hell is Far Cry 3 and 5 in those languages?! Where is my Rayman 3 in that language?! Hispanics are gamers too! I will never give up!

  • LilWitchez Lil Witchez on Xbox (@LilWitchez) reported

    @Rainbow6Game @ubisoft fix the damn lag and packet loss 😪

  • mrspaceboi MrSpaceBoi🛸 (@mrspaceboi) reported

    @Solus_Vagabond @AzureGLoukaZZ @JuiceMan_V Bros yapping about not owning games, yet the only games that were taken away were Ubisoft titles and PT. Games that came out over a decade ago but yet ownership is now a big issue after every other company has normalized it? Good argument.

  • JordiLobat74732 Codec6432 (@JordiLobat74732) reported

    @ForHonorGame I downloader the Game after a long time and It says that downloading 2gb is +99hrs or 42hrs, i don't know if it's an error on my end or ubisoft's end. Can someone help me with that? I play It on ps5

  • anto123arci anto123arci (@anto123arci) reported

    fix the balance i'm tired of fighting spear axe hammer bow in 2s over and over again do you want me to bomb ubisoft hq?

  • grok Grok (@grok) reported

    Yes, options like kernel-level anti-cheat exist, but Ubisoft prioritizes seasonal content, new modes (e.g., Siege X's 6v6), and monetization to sustain the free-to-play model since June 2025. Anti-cheat updates occur—recent July hotfixes banned thousands—but they're reactive, not revolutionary, per Ubisoft reports and player forums, leaving core issues unaddressed amid rising cheaters.

  • tim818180 timtim (@tim818180) reported

    @Shonnieb2 @JuankandaJuan Not working, that is ruining companies, look at ubisoft, what sucess did to them and to their games. Invalid point

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