Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Greater Noida, UP | 1 |
| Chaingy, Centre | 2 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Campinas, SP | 1 |
| Toulouse, Occitanie | 2 |
| Noisy-le-Grand, Île-de-France | 1 |
| Colomiers, Occitanie | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Bad Endorf, Bavaria | 1 |
| Molalla, OR | 1 |
| Realengo, RJ | 2 |
| Paris, Île-de-France | 13 |
| Munich, Bavaria | 1 |
| Warsaw, Mazovia | 1 |
| Lincoln, England | 1 |
| North Port, FL | 1 |
| Madrid, Madrid | 2 |
| Tübingen, Baden-Württemberg | 1 |
| Alençon, Normandy | 1 |
| Montigny-lès-Metz, ACAL | 1 |
| Argyle, TX | 1 |
| Sterling, MA | 1 |
| Runcorn, England | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Buffalo, NY | 1 |
| Ferrières, Nouvelle-Aquitaine | 1 |
| Hertford, England | 1 |
| Reims, ACAL | 1 |
| East Falmouth, MA | 1 |
| Globe, AZ | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
MrGodini (@GodinVTW) reported@SynthPotato Ubisoft has this issue, especially with older games, where they’ll try and connect to old Ubisoft servers and it cause the game to stutter hard and crash. I can’t play an AC on my pc if it came out before Syndicate, which sucks cause I ow just about all of them
-
Seneschal Orcberg (@SOrcberg) reported@joshrekrull @Miyu_Cheesycake @AyakaMods Yeah, it was pretty redundant atp. Just let us login in the app like zzz already had. And yes, launching Siege was the worst with the ubisoft launcher.
-
themaskedwander (@urmanjoshii) reported@GloriousKev Another issue is Ubisoft games, u have to disable Steam Input to make all the buttons work. Far Cry has an issue where there is no LT in vehicles. Ghost Recon freaks out randomly as it sees 2 controllers then too. On paper I want a Steam Controller but hearing
-
bien (@jzandraa) reported@UbisoftSupport Every time I try to login at Ubisoft Connect and play AC Brotherhood, it always says that there is an error that occurred/Account Suspended. I cannot login to my own account on which I have bought games for. Case number is 25779455, can you PLEASE fix my account
-
Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported@gammongaming @DestinLegarie @Ubisoft I actually did but have 30 some odd hours over a few years. No refund, no help from Ubisoft. Ubisoft suggests it’s an issue on my end, when the game has an overwhelmingly negative review atm because nobody can play it and it’s still for sale. ******* scam artists.
-
Rexy | OR3 Era (@GeneratorRexy) reported@DestinLegarie @Ubisoft Many old ubisoft ports on PC have random failures for certain hardware, it's completely random. And games like the first AC are broken unless you edit the game files. I wish they took their time fixing them.
-
Dodi Heyoshua (@JoshuaDody) reported@TheDivisionGame typical ubisoft. you give us a reason to grind with the kitsunebi/cherry blossom event, only to nerf the rewards right after. as a returning player trying to fix my builds, this was my only way to bridge the expertise gap. thanks for making it easy for me to quit again.
-
FinalBoss.io (@FinalBoss_io) reportedTwo directors leaving a secretive Assassin’s Creed project in two months is not “nothing.” It’s also not instant doom. But when Ubisoft already has a trust problem, “don’t worry, the vision is still there” stops working until they show the game. Silence doesn’t protect confidence. It drains it.
-
👑 ЯR 🇭🇹 (@ReyRetro1) reported@Ubisoft why you doing this. you had the formula in you hands with the assassin creed 1 up to revelation. 3 was ok black flag was great, you lost me beyond that. but seeing Hexe i was excited to see it but ya took away the main thing that was excited about. FiX IT
-
Dondo (@Its_Dondo) reportedBruh how is it that uno updates one time and the game is broken and has been broken since. It's always ****** ubisoft
-
Xilence (@TribaaLChief) reported@imbratorX AC 3 is still decent I hope it's AC 1 and then AC 2 in that order.. Ubisoft has infinite money making glitch if they just remake old AC games and they're going in the right direction it seems
-
Spargsy | Ben (@Spargsy) reported@TheIshikawaRin The problem is Ubisoft doesn’t market the modern day. They market the settings now. You have the pirate one, the Viking one, the Japan one etc. As they’re marketed like that, players get frustrated when they run into the modern day. They need to market them as a series with
-
James White (@PheonixWarrior1) reported@UbisoftSupport @assassinscreed @AmberGaming Whenever i try submit a ticket from my new ubisoft account it says there was an error submitting this request. Your website is bugged.
-
SilkyMeth (@MethSilky) reported@PixelCNinja Ubisoft on PC is amongst the worst offenders. If offline you get greeted by the login credentials screen every day to ask for permission to play a (single player) game you paid for.
-
Mike Hunt (@Cummer4454341) reported@SynthPotato Ubisoft need to hire devs to fix their gameplay mechanics thats where Ubisoft lacks. Everything else is great
Check Current Status