Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Bergen op Zoom, nb 1
La Salvetat-Saint-Gilles, Occitanie 1
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Lost_Saiyan david (@Lost_Saiyan) reported

    @ubisoftin It's that game when Ubisoft was a respected game developer and actually made good games. Before they got concerned with all the live service and microtransaction bullshit. Way to flush yourself down the toilet Ubisoft

  • Deblawery Deb (@Deblawery) reported

    @UbisoftSupport How can I get help please as we cannot connect to Ubisoft the screen displays error cannot connect

  • McmullinB6 Mcmullin B (@McmullinB6) reported

    @Ubisoft fix your bullshit game I get kicked from my ranked match when everything is running perfectly fine and I get a ******* abandon penalty because I can’t join back

  • wwwyles wyles (@wwwyles) reported

    @whalenonfools @punished_cait login to steam -> open game -> ubisoft club -> web browser -> forgot my username -> confirm email -> reset password -> sms security code -> phone is dead

  • DaddyTyrone97 OmarMusa (@DaddyTyrone97) reported

    @Ubisoft you cucklords your game (R6 siege) has been out for 8 mother ******* years and still non functional. Fix your ******* game. Party system is *** and half the invites dont even go through

  • gordonj007 Gordon (@gordonj007) reported

    @TheDivisionGame THIS IS LAUGHABLE CANT ANYONE ELSE SEE WHAT IS HAPPENING HERE ? THERE IS NO NEW SEASON ITS DELAYED BLAH ! BLAH ! BLAH ! UBISOFT IN GENERAL ARE IN TROUBLE TAKE A LOOK AT THE LIBRARY OF GAMES THERE IS NOT ANY ONE GAME THAT DOESNT SHUTDOWN FOR MAINTENANCE OR HAVE PROBLEMS

  • dyynne ✦ unidentified ******* thing (@dyynne) reported

    @MechaPosadist I blame ubisoft for doing it more but destiny did mix live service and that gear bullshit every game does now first

  • Mom99798414 Mom (@Mom99798414) reported

    @j4mmu Another broken ubisoft game

  • phusedr6 PhusedR6 (@phusedr6) reported

    @ArtifexWarden I'm going to choose to politely disagree, the games dying because of bad decisions by Ubisoft, not because of what some guy on twitter said about cosplayers dancing at a convention. But that's just my opinion. Like just my take. Maybe we should remove a 1.5x sight to fix this!

  • Eric99000102 Eric (@Eric99000102) reported

    @Ubisoft I have tried to login into my account to start my kids just dance and your pos site locked me out and I have tried to reset password and I never get the link and your support is trash. Why do I need to log into an account to play a ****** kids game.

  • ffn_bbq FFN (@ffn_bbq) reported

    @GamesOfDAYNE815 @GenePark Remember 10 years back when Ubisoft implemented a rather harsh always online DRM that booted players from PC versions if the connection was lost? Then there's the issue of single player games no longer working when the servers go offline.

  • j00mcg00 j00mcg00 (@j00mcg00) reported

    @VarsityGamingTV It’s actually hilarious how out of touch people are with Ubisoft’s actual issues and how they conflate these issues with their personal ones. The majority of the player base could give a **** about cosplayers or, quite frankly, their feelings. It’s the internet.

  • DrGBuckingham Gavin Buckingham IS WORKING TO CONTRACT (@DrGBuckingham) reported

    Hey @Ubisoft - your latest update for your launcher broke compatability with the Steam Deck and now I can't play the games any more! Any chance of a fix?

  • eeaassyy3 eeaassyy  (@eeaassyy3) reported

    Hey @ubisoft from work weeks there is a problem with separating the phone from Just Dance 2023 and you still do nothing about it?

  • BNJMNBanksTech Benjamin Banks (@BNJMNBanksTech) reported

    @NVIDIAGFN why are the Ubisoft connect games having such an issue running. Watch Dogs Legion and For Honor both don't start.

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