Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Craponne, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Brussels, Brussels Capital | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 8 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 2 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 1 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 1 |
| Elche, Valencia | 1 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Lacroix 🇫🇷 (@SolarisFR) reported@Crater_Bob @nichegamer Infinity Ward died the OGs founders got thrown out. They made Titanfall afterwards. Then really... I'm going to say something really hardcore... But Ubisoft games aren't bad games. The issue with Ubisoft is their creative and artistic vision. It's at best boring, at worst full woke. And they keep making less good versions of their own IPs... Like The Crew was goated, The Crew 2 was a downgrade, and The Crew Motorsport is yet another downgrade. Is it a bad game though? Not really. But the fun island party theme and ugly *** characters are what's killing it. Skull & Bones is a good game, again killed by the ugly *** characters, small map, and boring AF art direction. I myself love Ghost Recon Breakpoint, it fills that Arcade-y stealth massive open world sandbox spot, looks great, runs exceptionally well, killed by ugly *** characters and boring direction. Prince of Persia the Lost Crown is really really good. Killed by putting a modern day afroamerican as MC. but the game itself? I have no complaints besides a bugged sidequest. But you've got games like DOOM, The Talos Principle 2, Forza Horizon, Planet Coaster, Outer Wilds, E33, Satisfactory, and so on. All the best games in each categories, and most of those pushing the medium further aren't ****.
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Benni. (@xBenni21) reported@igameorsm @UbisoftSupport @Ubisoft Still the Problem?
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Sebastian Aaltonen (@SebAaltonen) reported@HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.
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Angel With The Scabbed Wings (@TaigasRevenge) reported@Overstreet_04 @YackThaJawn @Poxonlox Somebody from the inside was selling the siege code to cheaters to be one step ahead of the anti cheat so they were slowly cleaning house not sure if they ever found the true culprit, Also customer service level members in the ubisoft departments were caught selling and stealing
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pedreiva ⚰️ (@pedreiva) reported@DineroPrimero @JamieMoranUK @MrboomstickXL Because the studios shut down by XBOX were closed after releasing successful projects. Embracer was due to a deal that broke through. Most of PlayStation's closed companies only did remasters or failed live service games. Ubisoft... I dunno.
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RubenVsTheWorld (@RubenDyb1) reported@Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.
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LazyGamer (@LazyTechGamer) reported@Bilboswaggends4 To be fair other publishers do it as well including Ubisoft and EA so that’s not the problem. Like I said for awhile now they should have had option to pay for GP for year as cheaper price then monthly cost like everyone else. It mean they will have a much more users long term
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Rawa (@rawafps) reported@PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc
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Mars (@Marsormr_) reported@MarikoRawralton As a side note, ubisoft offering a cheaper product while having no sale at all on steam is exactly the kind of behavior that will cause a market crash. If you offer a deal on one platform, you should be offering something similar on other platforms and let consumers decide.
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Bengho (@Bengho_) reportedUBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM
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SirD 🇺🇸 (@Sir_Dammed) reportedAnd btw this doesn't mean that western games have completely regressed, or that we don't still get good games. Because we do. KCD2, BG3, Expedition 33, these are all amazing western games that were released recently, that I loved. But for every step forward, somewhere there's a step backwards. Ubisoft, dead. BioWare, dead. Rocksteady, dead. Blizzard, dying. Bethesda, dying. Naughtydog, on the verge of dying. Playground, on the verge of dying. How many more once beloved games/studios/IPs to we need to watch nosedive, in large part *because* they stop designing games for men, before we can acknowledge that there is a problem?
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Just An Animal (@JustAnAnimal47) reported@UbisoftSupport @Ubisoft @UbiMassive FIX THE ******* DISCONNECTIONS!!
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JS88 (@jsevert105) reported@TheDivisionGame Well as of now I can't literally do anything in game because the games not registering anything I do and have gotten the "Delta" sever crash 4 times since starting the game 15 mins ago just fyi. Im on PC thru Ubisoft launcher.
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MahagonyWell (@MahagonyWell) reported@quanzBAYBAY And the little ******** casuals are the problem, they don't complain, they don't have standards, they will support whatever dogshit vomit all big companies feed them. Just like 2k games, or Ubisoft, or EA. They'll support companies no matter what flavour of **** they are fed.
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ØØøØØ (@wyaendless) reported@Joshinken1 @Dexerto Where was this energy when you were accepting the terms of service? You are demanding that Ubisoft be held accountable for a bad TOS, but you get out of jail for free for accepting said TOS? Okay.
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