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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 7
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • HooleyHD
    Hooley (@HooleyHD) reported

    @_goongala I agree but the only problem is Ubisoft servers suck and I get kicked from games with 2gb speed internet constantly and can’t rejoin sometimes

  • LaFixer
    Don Meow Meow (@LaFixer) reported

    @c0nqu3r00 @IGN The thing is pc has refund policies, mutiple store fronts, grey markets, piracy most of the time if you don't buy ubisoft games you usually get a life time lisence. Sony removing physical means they have monopoly store fronts no return policy, paid online service

  • Yoshinator
    Jack-O' Oma (@Yoshinator) reported

    Classic Ubisoft. It's not that PC proved it, Steam is just that great of a service. GOG too, but Steam actually respects its users, unlike Sony.

  • DreddSnail
    DreddSnail (@DreddSnail) reported

    I'd say I can't wait for EA to go bankrupt alongside Ubisoft but at this point they'll just be bought by Microsoft who will still continue to perpetuate the problems instead of fixing anything.

  • StupidPumpTard
    Andi's dumb pet (@StupidPumpTard) reported

    @Krekkov Yeah it sucks but I'm honestly just glad we even got a year 10, was so goddamn sure that with how Ubisoft is going they'd just can the game after year 9 At least they're prolly gonna fix it quick since we just got a 2h maintenance

  • Z_Silvestri
    Moonlight Dragoon (@Z_Silvestri) reported

    The problem is that they tried to do this with immortals and no one played it. I've been saying it for years but these teams don't want to make AC and far cry anymore and ubisoft is the one that keeps making them put the branding on it cause it's the only way it'll sell

  • Somethingscary6
    Something Something (@Somethingscary6) reported

    @SynthPotato They don't need to get rid of the 2096 plotline, they need to get rid of the Animus Hub. It's clear that Ubisoft's plan is to ripoff CoD HQ and have all of their games linked by a single live service app with Invictus as their Warzone equivalent to tie it all together.

  • B34ST21
    Typsy B34ST (@B34ST21) reported

    @Ubisoft @UbisoftSupport FIX YOUR ******* GAME BEFORE US CONSOLE PLAYERS STOP PLAYING @Rainbow6Game! The Console/PC bug WASN'T ACTUALLY FIXED.

  • HappyKuroKitty
    Happy Kuro Kitty is on BlueSky! (@HappyKuroKitty) reported

    My issue with this is how unilaterally they are making this decision that affects the company's which actually MAKE the games. Like if Guerilla or Ubisoft wanted discs for their next titles, they should have that choice. It's THEIR game, after all.

  • Ookaze0
    Ookaze BioACobol (@Ookaze0) reported

    @dajsz1989 @RobotGuy405 The issue is that AAA has no meaning. So anyone can say anything, it makes no sense, anyway. If I ask 10 people what AAA is, I'll get 10 different definitions, aka it's a buzzword to give fake value to things, aka manipulation. Only grifters use this term. Ubisoft even went AAAA.

  • rrorge
    George (@rrorge) reported

    @JezCorden what I found works better is to log into my Ubisoft connect app (rather than relying on the xbox single sign in (obviously use the same account as the one paired to xbox)

  • Silva_costa_07
    . (@Silva_costa_07) reported

    @TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

  • mpr_reviews
    Mostly Positive Reviews (@mpr_reviews) reported

    For those that recently jumped into AC Odyssey like me, are there any workarounds for the long startup on Windows 11 using modern Intel CPUs besides disabling hyper threading? I believe this issue was introduced after a microcode update, possibly combined with a Windows update. There were a few issues after a major Windows update with Ubisoft games, to the point where Avatar didnt work at all, so I'm assuming this broke at the same time and never got fixed?

  • GoombaaR6
    Goombaa (@GoombaaR6) reported

    @Ubisoft I swear to **** if you dont fix ur ******* **** game, I got a cheater in my team and they throw then I get into the lobby against him and Im getting ******* railed. No wonder you stupid ***** are losing money you ******* spastics.

  • SynthPotato
    Synth Potato🥔 (@SynthPotato) reported

    Assassin's Creed's current modern day plot is not working. I do not know a single person who's invested in this plot so far and as someone who has read every single file in both AC Shadows and Black Flag Resynces alongside all the rifts, the writing so far has been incredibly uninteresting and poor. The current 2096 animus EGO storyline needs to go. Modern Day in Assassin's Creed was in a strange limbo for years after Desmond up until the Layla story during Origins-Odyssey-Valhalla which was a genuinely exciting breath of fresh air and it really felt like in Valhalla, Ubisoft had finally figured out an exciting path forward for the franchise. The ending of Valhalla's modern day, setting up this Basim plotline was genuinely awesome and I was excited to see where it goes. Of course, Ubisoft abandoned it. In its place is this live service animus hub storyline that has entirely failed to grab anyone's attention. There is just nothing going on here, there are no characters, no events, no real plot. It's just this animus war against an evil abstergo AI. It has entirely failed to capture the original adventure tone of the Desmond games, or the mystery of the Layla storyline, and instead settled in this awkward spot where it feels like Ubisoft desparately wants to remove modern day from the franchise and landed on the most ignore-able plot possible instead in an attempt to satisfy the fan base while basically removing modern day. I think this plot needs to be abandoned. No one is invested, no one wants this. Ubisoft needs to decide either to keep modern day and actually invest proper work into it, continuing the Basim plotline from Valhalla. or to simply let go and remove modern day for good. This awkward middle spot they've landed on where modern day is just a front for live service content is for no one.

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