Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tizayuca, HID | 1 |
| Paris, Île-de-France | 8 |
| São Paulo, SP | 1 |
| Curitiba, PR | 1 |
| Pontivy, Brittany | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Ogíjares, Andalusia | 1 |
| Cergy, Île-de-France | 1 |
| Orléans, Centre | 3 |
| Vigo, Galicia | 1 |
| Cézac, Nouvelle-Aquitaine | 1 |
| Darmstadt, Hesse | 1 |
| Vitrolles, Provence-Alpes-Côte d'Azur | 1 |
| Charleroi, Wallonia | 1 |
| Capivari, SP | 1 |
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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𝙲𝚘𝚗𝚍𝚘 🎮🏴 (@condo_crystie) reported@Ubisoft @UbisoftSupport It's like every patch lately undoes the previous one. When can I expect a fix? Do I have to fully uninstall and reinstall the game to fix this now?
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Andreé's World (@andreesworld) reported@Wario64 In classic Ubisoft fashon, **** is not working.
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Monkey vs Shark (@kaeshi0) reportedHaha... this is kind of what ubisoft was saying about 3 years ago and look at where ubishit is rn. These billionaire ceos never learn. GTA might be too big to crash but similar companies are in free fall because of shafting the consumer. It's a matter of time. Check on adobe
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Primm_Slim (@Primm_Slim6969) reported@SpIinterCaI I'm there's always usually some sort of sale or discount anyway, wouldn't say that's an issue and again these prices are still on Ubisoft, they set them, that's not Sony's fault. It's the exact same situation when buying a game on steam
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Neoh 💿 (@neohnerdin) reported@BraidzMCau @Brooks_exe @DirtDisrespect That’s the thing Ubisoft games at their core SUCK!!! GTA never has had this problem.
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Don Meow Meow (@LaFixer) reported@c0nqu3r00 @IGN The thing is pc has refund policies, mutiple store fronts, grey markets, piracy most of the time if you don't buy ubisoft games you usually get a life time lisence. Sony removing physical means they have monopoly store fronts no return policy, paid online service
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Oliver Darko (@oliver_drk) reportedEric Baptizat went to EA. Despite of all the problems Ubisoft faces, it's probably still a safer environment than post-acquisition Electronic Arts.
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KillerSneak (@killer_sneak) reported@GhostRecon Can’t claim it from my iPad so this is not a “claim” your game. This is false marketing. I can login to my account fine, I can’t claim the game as I need to download Ubisoft connect for what ever 1990’s reason.
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MorningSongbird (@AngelVa79919283) reported@jppheonix Absolutely, it's a borderline live service, but that's just kinda what the market is like. I think unless we get a massive influx of single player games for multiple years, that bubble isn't popping. That said, it could be much worse. Count our blessings Ubisoft isn't the dev.
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yukino (@ilymarin777) reported@Ubisoft atleast make it ******* playable and not crash on startup
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Josh Hammond (@Josh_Hammond96) reported@deeple101 @Ubisoft @assassinscreed Yes but usually wasn't an issue for me for something like this
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Emzy_Leigh (@emzy_leigh) reported@TCWCrazyZaku This is correct, the same as racing games but soemthing you will notice with the majority of older just dance games is they can no longer be bought directly from ubisoft. You buy them second hand now. That because they delist the game which prevents them being taken but in turn no more copies of that game are made. This happens with alot of racing games with music. JD+ is an additional service to provide access to songs from previous games and service for a time they have never said forever. The live service from a business perspective prolongs the life of those maps on ubisofts end. As once they no longer sell that specific game the map was essentially 'dead'. Now they can make them available for as long as they can through the live service. Its an addition
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Mateusz Wesołowski🇵🇱🇺🇦 (@happy__mathias) reported@3xhumed @GhostRecon @Ubisoft I figured it out. This is not game problem but outdated EasyAntiCheat. I'm legit player and I can't understand how it is possible to release "next gen" version of the game with buggy anti cheat addon. For all GR fans. Search for EAC bypass and your Wildlands should work fine...
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TQR (@tgzerosugar) reportedIs anyone else having trouble logging into Just Dance rn I keep getting constant Ubisoft Server Errors @UbisoftSupport
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Prospector (@NewsProspector) reported@DoesItPlay1 @GamesRadar Ultimately what we need is a way to download the patches that games need to work and be able to store them locally on storage other than our consoles (for the sake of hdd space), and when we need them be able to use something like a UBS stick with the patch(s) on it to plug into the console and patch up the game. This would be for after when the online services to patch the game are no longer available. This would fix the issue with the bad releases (Ubisoft looking👀 at you) and aid in game preservation.