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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
East Falmouth, MA 1
Globe, AZ 1
Meaux, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ThinkdontSee
    . (@ThinkdontSee) reported

    @AbelGearSolid @wesleytypes @Ubisoft So the issue isn’t misunderstanding the story, it’s that his worldview isn’t consistently developed across the games

  • Cummer4454341
    Mike Hunt (@Cummer4454341) reported

    @SynthPotato Ubisoft need to hire devs to fix their gameplay mechanics thats where Ubisoft lacks. Everything else is great

  • tmo_melonmaster
    T. Supkit (@tmo_melonmaster) reported

    @Pirat_Nation There’s an easy solution to this, don’t buy Ubisoft games, problem solved!

  • Noxlunatic1
    Noxlunatic (@Noxlunatic1) reported

    @HMKilla The right clearly says work in progress but knowing ubisoft that just means its at lower res for showcase purposes my biggest issue is the lack of shadows from the ship parts and the weather not being noticeable in the distance everything else imo looks better and ive played og

  • AlexWolfheartt
    Alexander Wolfheart (@AlexWolfheartt) reported

    @SynthPotato Ubisoft games of that period are dogshyte in terms of bugs and weird crashes. Tried playing AC Unity two years ago, couldn't even get into the menu. Googled it a bit, found a ton of people with the same issue, and a hundred "try changing this" to make it work. Not PC's fault Ubisoft is Ubisoft

  • TheCartelDel
    Del (@TheCartelDel) reported

    @ThunderBrush Yeah, they already said they don't want to grow the core game team - just the admin team. That feels like they are hyper aware of the 'Ubisoft Bloat' problem

  • tankahma
    Tankahma (@tankahma) reported

    @Matt_The_Last @BigLipRadio @Ubisoft Bro what modern game that isn’t a LS game isn’t available to play anymore? This is not an issue for sp games. I guarantee you you’ll always be able to down load AC BF from July 9th till you die.

  • reyjimenz
    Reynaldo Jimenez (@reyjimenz) reported

    @DestinLegarie @Ubisoft Sound like pc is the problem

  • bigmountking
    Jolder (@bigmountking) reported

    @THExMONSTERxMAN @imbratorX @MetalMonkeyThe7 The main problem people have with assassins Creed is that there’s nothing to do another issue was the chain killing people would go on 30+ chain kills so Ubisoft gave you the option between stealth and going on said chain kills

  • iaoakd746255
    o9ckcuehwhqjocpfp a (@iaoakd746255) reported

    @SynthPotato Shadows just started doing that for me. Unity has been doing that and a version of far cry 3 did that too. Its a ubisoft problem and unfortunately pc is the best place to play in terms of graphics for ac shadows. Try changing gamestore after refund

  • JoshOnLinear
    JoshOnLinear (@JoshOnLinear) reported

    @lsnicholas1 I'm having same issue, can't login. Ubisoft man.

  • blackmambauk888
    blackmambauk (@blackmambauk888) reported

    @TheIshikawaRin Main issue is Ubisoft half-arsing MD stuff, not truly going into it. Diving into it, developing beyond a few basics outside of the Desmond arc, Layla's arc. It's been dragging on for 2 decades now. No endgoal in site or any consistency with what they do with it all.

  • CB47192501
    @chacachaca13 (@CB47192501) reported

    @DROHUNG @TheDivisionGame two words: Massive Ubisoft. they couldn't balance a scale if you gave them two, five pound weights. When I get home from work, the first 20 minutes or so are either lag spikes, delta-03's or both. I got my apparel, (mid) and stopped farming. 1 in 5 or 7 drop rate from squads.

  • tiagogteixeira
    Tiago Teixeira (@tiagogteixeira) reported

    @DestinLegarie @Ubisoft The Xbox store versions of games often have issues that are not present in the steam version (or others for that matter). I remember reading something about it but can’t find it…. I remember the Nier Automata being an exception as it was a better version than steam.

  • Knighthood1997
    Benito Walker Bush 🇺🇸 🇸🇻 🇺🇦 🇲🇲 🇹🇼 🇮🇱 (@Knighthood1997) reported

    But hey at least Ubisoft got more likes on Twitter then Grummz, only problem Grummz didn't sell himself to The Chinese like Ubisoft.

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