Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Frankfurt am Main, Hessen 3
Tallinn, Harjumaa 2
Sydney, NSW 2
Raleigh, NC 2
Guatemala City, Departamento de Guatemala 2
Helsinki, Uusimaa 2
Cornhusker Trailer Court, NE 2
Rio de Janeiro, RJ 2
Manchester, England 2
Montpellier, Occitanie 2
Ankara, Ankara 2
Prague, Hlavní město Praha 2
London, England 2
Barcelona, Catalunya 2
Madrid, Comunidad de Madrid 2
São Paulo, SP 2
Munich, Bavaria 2
Milan, Lombardia 2
Reynosa, TAM 1
Sullivan, MO 1
Los Angeles, CA 1
Guérigny, Bourgogne-Franche-Comté 1
Northallerton, England 1
Fort-de-France, Martinique 1
Almaty, Almaty 1
Lima, Provincia de Lima 1
Kyle, TX 1
Hagerstown, MD 1
Glen Burnie, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SenseMakesNone SENSE MAKES NONE™ | VIDEO EDITOR (@SenseMakesNone) reported

    Hey @Ubisoft, now that another one of your games (@RollerChampions) is being cancelled, maybe you can start working on fixing Uno officially instead of promising a test build in your DMs, but actually just sending me a troubleshooting fix we tried over A YEAR ago? @UbisoftSupport

  • HBehrens6 H.Behrens (@HBehrens6) reported

    @GIhategoogle @tarkov Thats true Ubisoft hast regular issues.

  • AIisnn ☘️ (@AIisnn) reported

    @Ubisoft how has there been an elo glitch for over 6 months that you can’t fix

  • oliver_drk Oliver Darko (@oliver_drk) reported

    @VGC_News Ubisoft is desperately trying to chase the live-service gold bucket.

  • Creamy70677231 ExoSkullZ (@Creamy70677231) reported

    @Ubisoft pathetically copyright striked my videos i made exposing their ****** games for their ****** glitches their money-hungry asses are too ****** to fix. figured id call them out on twitter bc ive honestly had my fill of scummy companies and ubisoft is bottom of the barrel💀

  • Hadrious_ dat boi (@Hadrious_) reported

    @RollerChampions @SoyElgiil There shouldn’t be more info, just release it. You are ubisoft one of the biggest gaming companies it shouldn’t be a problem at all. Should have been a feature on release get it together.

  • Dmnq92 Relaxxzz (@Dmnq92) reported

    @UbisoftSupport Yeah im gonna be honest with you. Im not that good with pc's. This is way to complicated for me. All my other games work fine and other ubisoft games still work fine. Its a r6siege problem. Thanks for the help but i guess no siege for me anymore.

  • zath98 Zath98 🇮🇹 (@zath98) reported

    @BikiniBodhi Ubisoft should do something about UbisoftConnect, it's boring login everytime 'cause the "this is a trusted device" option doesn't work, the fact that still isn't able to save the data in clouds for some reason, the auto log out everytime you close a game for inactivity?!?!

  • Vilentoni_ Vilentoni  (@Vilentoni_) reported

    Ok i turned off the friend requests ( no one can send me friend request on uplay neither can i ) and that's a problem for me beucase how can i play RFPL-C or go4's or scrim or idk anything talking about competitive or play in a tournament in general? I need to add someone...

  • IIegyn llegyn (@IIegyn) reported

    @wrenchdee @thewhatmasterr Damn. It actually saddens me, I feel like a dart just hit me the way you shat on the game. And tbh I can’t stress it enough idk if it’s just not enough devs or if Ubisoft is playing with them or if they are just money snatching (which I want to doubt) how do they fix this madness

  • Fir3blad320 Lukas 🇺🇦 (@Fir3blad320) reported

    @IdleSloth84 Yop not suprised, everything Ubisoft touched with free to play failed massively. Also the market is too full. It’s just funny because Ubisoft wanted to focus on service and free to play games. After 3 failed free to play games I guess lesson learned…

  • Draneas_ Draneas (@Draneas_) reported

    @UbisoftSupport I am on PC using Ubisoft Connect as my launching platform and it's also the service I bought and downloaded the game on.

  • d4rp4chief D4rp4chief | ITzGG (@d4rp4chief) reported

    All I want to do is run through some Tom Clancy games but anything installed via @UbisoftConnect crashes like that train in Super 8. @Ubisoft fix this ****. Division, Division 2, Wildlands, and Breakpoint are all unplayable.

  • SadBoiDraco PK-LuXi (@SadBoiDraco) reported

    @GameSpot IMO Ubisoft doesn’t make bad games persay the problem is it’s all the same **** reskinned with ****** Microtransactions

  • Rayn3477 Rayn777 (@Rayn3477) reported

    @assassinscreed I’m begging you guys to fix the dead naked horse ‘feature’. “Consequence of our actions” except it’s a totally viable thought to go “Well Ubisoft games have plenty of bugs, this is probably one, it’ll go away if I kill it.”

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