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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 10
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
Meyenheim, ACAL 1
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Stantonio_
    Stevie S. (@Stantonio_) reported

    @Ubisoft Many things are good but how do you even manage to make combat so horrible? Just an utterly broken system

  • StarWarsKitti
    Kat | PK Droid | NINTH JEDI SUMMER 🟢 (@StarWarsKitti) reported

    @NathanWelke I have never had the graphical errors I've been having in this game it's so bad 😭 like I can run Survivor on high/ultra high settings but I've got everything in Outlaws set to low and I'm still having insane screen tearing and skybox issues I hate Ubisoft so much 😭😭

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @UbisoftSupport Please, my dear friends, as soon as you can, fix the login on Ubisoft Connect, as it seems to be offline and I can't play my Assassin's Creed Black Flag. Thank you very much!

  • YaYamik37
    Yams (@YaYamik37) reported

    @iv_sal1 @Ubisoft @assassinscreed Launcher just hates you, never had this issue ever. And I do prefer this launcher over EA/Blizzard or even Epic Games, but def not steam

  • Alzrosax
    jaime (@Alzrosax) reported

    @Lampontheapp @Dexerto I think the problem is that capcom has a better reputation as of now and they have shown that they are still capable of pushing out completely new games. Look at re requiem, monster hunter stories and pragmata for example, and with re Veronica coming out they are on a generational run right now. Ubisoft on the other hand… has had alot of flops recently, skull and bones, avatar frontiers, ac shadows, Star Wars outlaws. A 1.3 billion in losses and this remake was their desperate attempt to win over fans and to make money without really doing a lot of work. This was their first win in god knows how long. Capcom removed micro transactions in dd2 but re4 still has it and regardless no single player game should have that.

  • onemarekplays
    OneMarekPlays (@onemarekplays) reported

    @TheGameVerse Ubisoft just cant help themselves from going to Live service routes? "PvEvP extraction mode"

  • CertifiedOmlet
    Certified Omelette 🏳️‍⚧️ 🩷💛🩵 🏳️‍🌈 (@CertifiedOmlet) reported

    @Nanox19435 @G0ffThew That also is a much more reasonable explanation than LOD issues. To be clear not blaming the devs here, something like that it would be the sort of issue that should be picked up in QA. Poor QA or lack of time to polish is always going to be publisher driven (**** Ubisoft).

  • ravenblad3
    Raven Blade (@ravenblad3) reported

    @MadamSavvy @Ubisoft @assassinscreed Worst part is 2 million bought the game. Shows majority don't care, as long as they get their fix

  • ERyomou
    EnvyLFC (@ERyomou) reported

    @TheRealZephryss If GTA 6 released straight away on GTA+, I would just play it on a subscription. Lots of games release on game pass day 1. I don't see the problem in saying players, they all had the initiative to download the game and luckily Ubisoft+ is their own subscription service.

  • eucheon
    Eucheon (@eucheon) reported

    Ubisoft servers are back up, logged in, booted up Assassin's Creed Black Flag Resynced again to see where my last save was, and thankfully it's right where the disconnect happened.

  • GameNetCorp
    Game Net Corp (@GameNetCorp) reported

    🚨 Ubisoft Connect Outage Prevents Players from Launching Assassin's Creed Black Flag Resynced A Ubisoft Connect outage is reportedly preventing hundreds of players from launching Assassin's Creed Black Flag Resynced-despite it being a single-player game. According to player reports, the issue stems from Ubisoft Connect being unavailable, leaving many unable to access the game. The situation has sparked criticism from the community, as Black Flag Resynced requires authentication through Ubisoft's servers even for single-player gameplay. This means that if Ubisoft Connect goes down, players can temporarily lose access to a game that doesn't require online multiplayer. It's another reminder of the ongoing debate surrounding always-online DRM and game ownership. Have you been affected by this issue? Let us know in the comments. 👇 @GameNetCorp

  • radda_vs
    Schnitzel, the Radda man (@radda_vs) reported

    @YoshiTheOreo I get what you're saying here and the vast majority of Ubisoft's internal teams are against this stuff. They do complain about it and it doesn't always fall on deaf ears. Unfortunately as long as PC stockholders still have stakes in Ubisoft, censorship issues will persist.

  • TerrellThaddie1
    Terrell Thaddies (@TerrellThaddie1) reported

    1. Don't buy the DLC. It's not mandatory 2. No pop ups in question 3. Cutscenes capped at 30FPS is a glitch and they run at 60 FPS on console. 4. Runs great on Console 5. Ubisoft connect is preloaded if you have other AC games on your console. I'm having fun with the game

  • CaptDickard
    Captain Dickard (@CaptDickard) reported

    @kikegames97 @Ubisoft @assassinsspain If its with this new combat system then im skipping it. Ubisoft Connect is giving me issues with Black Flag. Wasted $70 on the game

  • Kevc4d
    Ginge -/Kev (@Kevc4d) reported

    @Hardtobeat_000 @Vara_Dark They're not playing, at least not most of them. I have no idea where they get these fake images from. I have no problem with something to actually be outraged about, but causing outrage over a lie won't win over anybody. It's possible they just got tricked. But if you're going to ***** about a game, they should probably pay said game, and be honest about it. The sad thing is that I hate Ubisoft, I don't want to be defending them, but somehow I'm forced into it.

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