Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueTurtleYt Alex.G ツ (@BlueTurtleYt) reported

    @Rainbow6Game @Ubisoft FIX YOIR ******* SERVERS, I COULDNT LOAD INTO A GAME AND WHEN I DID IT KICKED ME AND I GET BANNED. OKAY

  • _Sparkee SparksGG (@_Sparkee) reported

    @Satiabilityy @Im7ges I use ubisoft launcher for my AC games and I'm having the same issue I just checked lol I guess they're having trouble rn.

  • Mauro_esteche Mauro Esteche (@Mauro_esteche) reported

    @ShouldHavePet @outofcontarg @ubisoft pls fix this bug

  • Garry10071932 Garry (@Garry10071932) reported

    @UbisoftSupport Ubisoft, my Xbox account on rainbow six siege has just been given a 2day ban because I got the sound glitch at the start of a match and my teammates cancelled, is there any way you can remove the ban? Pretty upset right now as that's totally out of my control

  • UlisesAguirreXD UlisesAguirre (@UlisesAguirreXD) reported

    @UbisoftSupport hey ubisoft check this cheaters they just use ddos for this match and we lost our elo

  • AgriwulfAAngel AgriwulfAngel🦈 (@AgriwulfAAngel) reported

    @theWellRedMage Noire from neptunia (idea factory rep) Monokuma from danganronpa ( Spike Chunsoft rep) Crash from crash bandicoot (activision rep) Reimu from touhou project ( Team Shanghai Alice rep ) Marionette from five nights at Freddy’s ( scott cawthon rep ) Rayman from rayman ubisoft rep

  • miningsimgod miningsimgod (@miningsimgod) reported

    @Ubisoft i couldnt scope in cause it keep knifing instead of scoping fix please

  • UrBeamed Beamed 🛸 (@UrBeamed) reported

    I love that the mouse cursor glitch was found weeks ago on test server but Ubisoft didn’t give enough of a **** to fix it. Just said eh let’s wait till the next patch

  • On_Golly josh (@On_Golly) reported

    @its_N4SHTY @Ubisoft unranked boosting wasnt even that big of a problem why did they change this

  • Baird9965 Baird ✊🏽🇨🇦 (@Baird9965) reported

    Third hard crash on #FarCry 5 and this time it happened when a trophy popped. How has Ubisoft not fixed this? Especially on #PS5?

  • Beuleface Mat (@Beuleface) reported

    @GenePark My problem with the Ubisoft shows isn’t the games showcased, but rather the fact that you know they’ll be Ubisoft games

  • DalynBethel Dalyn Bethel (@DalynBethel) reported

    @Ubisoft @Ubisoft fix for honor because game is glitchy and fix glad and see tiandis mouth shut pleeeeeeaaaaaaasssssseeee

  • LeoIsStupid Leo🇮🇹 (@LeoIsStupid) reported

    @ziadtheconQror I was finally able to open the game again after 10 mins and got uplay error. Idk anymore

  • MorganRiddick1 Morgan🦋 (@MorganRiddick1) reported

    @Ubisoft Yo ban ddossers quicker cause I just got ddossed and lost a match and still lost elo... I mean I understand that’s a hard problem to fix but at least fix if you’re kicked in anyway of WiFi just suddenly going off the rails their elo should stay the same.

  • Koqeo_ @Koqeo (@Koqeo_) reported

    Officially going back into the trenches Rank-Unranked Uplay-Opstilz Roles-Any roles besides entry Availability-Any time when I’m not working or else I will let you know -Experience a year of igl exp and 3 in comp -LFT in leagues -DM for more info @T3scrims

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