Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Buxton, England | 1 |
| New Delhi, NCT | 3 |
| Sydney, NSW | 3 |
| Delhi, NCT | 1 |
| Mittweida, Saxony | 1 |
| Erstein, ACAL | 1 |
| Morrisville, NC | 1 |
| Berlin, Berlin | 1 |
| Montbéliard, Bourgogne-Franche-Comté | 1 |
| Clarkston, MI | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Palm Bay, FL | 1 |
| La Garenne-Colombes, Île-de-France | 1 |
| Vizille, Auvergne-Rhône-Alpes | 1 |
| Cape Town, Western Cape | 1 |
| Saultain, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Johannesburg, Gauteng | 1 |
| Milton Keynes, England | 1 |
| Beauvais, Hauts-de-France | 1 |
| Hackney, England | 1 |
| The Beaches, ON | 1 |
| Frankfurt am Main, Hesse | 1 |
| Helsinki, Uusimaa | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Katzweiler, Rheinland-Pfalz | 1 |
| Freyming-Merlebach, ACAL | 1 |
| Prescott, AZ | 1 |
| Rio de Janeiro, RJ | 1 |
| Northampton, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Space Wizard HD (@SpaceWizardHD) reported@PotatoePet @RealMarcFoxx Plenty of people are playing the same build and not having your problems. Spend less time making video montages of your failed climbs and more time actually learning the timing instead of demanding the game hold your hand like Ubisoft does.
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W (@Waefent) reported@therianamp Ubisoft, evolve into Epic, or die. If they can create 1 live service game it prolongs it is life. The odd part is that these companies do not release source code / internal IP before going out of business or for their older / failed IPs.
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wockkyy (@isimpforRias69) reported@ubisoft @Rainbow6Game fix your ******* hidden mmr.
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Orion Warren (@OWarren49999) reported@BraidzMCau @HARDHEAD7WD @BrokenGamezHDR_ I ******* hate modern Ubisoft games. They're **** and the problem isn't the tutorials or the hand holding, it's that it's just brain rotting, "climb tower and do the same 3 things around it" for 60 hours. That's why they're so bad now.
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RGB (@RGamerB_) reported@NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.
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LosiMMgAy (@officiallosi) reported@Ubisoft @UbisoftSupport Lmk when I can send in my resume to fix the #r6marketplace easy money I’ll have it back up and running in a month
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Voltorik (@Voltorik_) reported@mind_worm_ Maybe they should try not working for blizzard or ubisoft and then they'd have some joy in their life.
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ᛏᚻᚪᛏᚳᚻᚱᛁᛋᛏᚷᚢᛁ (@That_ChristGuy) reportedWhy is it that I have NO ISSUES with ANY OTHER game on my PC BESIDES SIEGE?! Everything loads without issues, plays without issues, but Siege? I'm currently on start up attempt #8 as I'm typing this. You know how frustrating it is to try and stream this? @Ubisoft @UbisoftSupport
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Matcha_Biscuits 🎮 (@Biscuit_Base) reported@The_CrapGamer Literally doesn't say it's closing down. They're focusing more on getting games under Luna rather than trying to get people to sub to ubisoft + through the service.
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KingWillie_PT🇵🇸🇵🇸 (@KingWillie_PT) reported@divisiongameHQ I'm not!! Game keeps crashing minutes after login in. I asked for help to Ubisoft-Mobile support but they sent me instructions for an Apple device while my problem is on a Samsung Galaxy Tab S9 FE.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Baudi (@ohBaudi) reportedubisoft needs to figure this **** out, i built a brand new pc just to be able to stream let alone play siege 6 months ago and i was averaging 350-400 on all maps, 6 months later (2 seasons) and im down to 270 maybe 300 on avg on all maps, either i need help or they needa fix it.
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PipoShrimp (@PipoShrimp) reported@Niflheimm155983 The problem is that most of the massive games are usually something like the Ubisoft open world format where its all just padding and busy work. I am more preferable to something like the Binding of Isaac where the constant amount of new stuff being unlocked keeps things fresh
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Chris (@Chris_Somewhere) reported@AI_EmeraldApple The ugly female was only part of the problem. The game itself was poorly maded. There were bugs, poor level design, poor story writing, and the gameplay itself is not very good. Ubisoft has lost its way. Star Wars Outlaws never should have shipped in the state that it did.
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Eugene Landon (@eugenelandon) reported@TheDivisionGame the game came out yesterday and still having issues. Now it’s ’failure to initialize’, downloads half work, half don’t. This is embarrassing for @Ubisoft to publish such an iconic title and 48+ hrs later it’s still broke.
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