Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Colorado Springs, CO 2
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TisBlackJesus saviorman (CEO Of Heaven) (@TisBlackJesus) reported

    @Ubisoft ay brov, my friend has a problem, can you help?

  • YashTha64849920 Yash Thakkar (@YashTha64849920) reported

    @Ubisoft @LucasfilmGames I need help MY WATCH DOGS 2 game crash constantly why?

  • RalphHaley10 Mister1030 (@RalphHaley10) reported

    @ztlaidlaw @gerro70 Now I'm curious. With Ubisoft+ on Luna, how many games do they have? Same or more than stadia? I expected them to have R6 first. They were the first service with Ubisoft+ on the cloud. But, for me. I would rather wait and have a game optimized for Stadia than a rushed port..

  • Matt_FOS Matt (@Matt_FOS) reported

    why does every imagine dragons song sound like it was specifically made to be used in the latest Ubisoft open world live service game trailer.

  • Aymanthestar Ayman toujgani (@Aymanthestar) reported

    @ZTLFIRE @Kotaku Ubisoft games problem is not that they are ''too long'' it's that you'll be doing the same thing over and over for over 100 hours

  • VanityTL Vanity (@VanityTL) reported

    @fadhl_987 @growtopiagame The game's broken. Ubisoft isn't going to make you a moderator or give you free world locks for sucking up to their dev-team, sorry.

  • pictopictopict0 picto (@pictopictopict0) reported

    @hot_girl6969 you still need a ubisoft login to play as knives tho :/

  • MAIN3PHRAME MAYNEPHRAME (@MAIN3PHRAME) reported

    @LukePlunkett OMG, just read your complaints with a long game. Stop whining. Next time don't play assassin's creed. Simple solution. Most of us like getting what we pay for. You have a short attention span, that's not Ubisoft problem, nor ours.

  • aeijuu quarantine hours (@aeijuu) reported

    @AlfonsoSRT @Krish_NCC1701 @Kotaku I mean Ubisoft literally added in XP boosters because of this problem. Ubisoft artificially created a problem so that they could sell you the solution.

  • INfortheeWin Isaac Newsome ✪ (@INfortheeWin) reported from Boston, Massachusetts

    @linderrama so in general, like this article. Cloud gaming doesn't get a lot of in depth coverage outside gaming world, where it's typically biased and negative. I see 1 error in that Stadia is actually free. Pro is available at $9.95/month. Many are going Stadia Free w/ Ubisoft+

  • drag0nborn07 Arvid Forslind (@drag0nborn07) reported

    @Jorraptor @AccessTheAnimus Hi there, i want to ask didn’t ubisoft say the fixed the glitch were the cape from the glowecestrecire mission would not go away? I played the mission yesterday and now i finally understand how annoying it is. Do you know when they Will fix it?

  • ih8yh 🜏 ᛉ IH8YH ᛦ 🜏 (@ih8yh) reported

    @MrDazzaThomas @Elites_Academy not fully a lie but a sneaky way of wording that they will simply expand the team, probably to have the Star Wars game done faster and with more workhours available for support as they probably cant afford the game to have such big technical issues as Div2 had, also Ubisoft....

  • Pikatwig1 Pikatwig (@Pikatwig1) reported

    @PerFreqPuyo The reason these versions never came out in the west was because of legal issues with Ubisoft and Tetris. Sega found a loophole with the Switch.

  • dennis___dennis D E N N I S (@dennis___dennis) reported

    @Stealth40k It's first party game developed by ubisoft. Kinda misleading to say it's the best selling third party game when switch has always had trouble selling anything that isn't exclusive or first party ala minecraft being the best selling multiplat.

  • joshparks91 DJ Jay-P 🎶 🐍 (@joshparks91) reported

    Lying awake thinking about how I was enjoying #valhalla until I realized it crashes, literally, every time I play it. Can you fix that, @Ubisoft ? It's making it unplayable almost, knowing any action could be a game crashing action....

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