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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 9
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AIKO_2SK
    2SK (@AIKO_2SK) reported

    I had no problem with GTA VI Being an $100, Ubisoft goes over the $100 limit, and these copy and paste Sports games

  • rensela
    rensela (@rensela) reported

    @teuxaa @Cloud9 @Ubisoft Number one I have a negative KD, number 2 I didn’t ddos… number 3 b55 is cheating and I will get proof your playing with an cheater

  • Cooley2151
    Christopher Claude (@Cooley2151) reported

    @TheDivisionGame @Ubisoft Why can’t you guys hire a good tech. I’ve been playing this game for about 10 years now and every update you guys come up with sucks always have an issue. Why can’t you guys do a proper update where us the community is happy?

  • aminmn09
    amin mn (@aminmn09) reported

    @MitchHasWAP @RaiCadis2211 @TimoTweetss the problem with ubisoft game nowadays is that they blow everything that are interesting in the first couple of hours and then it quickly become a slog... look at ac valhalla, at first it is interesting and then it become mind numbing boring when it is about fulke

  • Silva_costa_07
    . (@Silva_costa_07) reported

    @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

  • Darkneskid
    Darknes (@Darkneskid) reported

    Hello ubisoft support, can i please ask for your help? I wanted to link a different play station account to my ubisoft account, but i can't do it, i tried to send a request in your page, but it says error every time i try to send it, where else can i contact you? @UbisoftSupport

  • iampowlly
    iampowlly (@iampowlly) reported

    Ubisoft fix your broken game that just came out and shut ******** up!

  • SergeantxDan
    RG | SergeantxDan (@SergeantxDan) reported

    @IdleSloth84_ Maybe they can fix it to where it's a full download and supports achievements and not the Ubisoft store....

  • Yoshinator
    Jack-O' Oma (@Yoshinator) reported

    Classic Ubisoft. It's not that PC proved it, Steam is just that great of a service. GOG too, but Steam actually respects its users, unlike Sony.

  • Azure_296
    Azure 🇨🇦🇭🇺 (@Azure_296) reported

    @Pirat_Nation What...? I love open world, but the problem is that some games have boring, empty, and soulless worlds like every Ubisoft game

  • JayRatcliffe3
    Jay Ratcliffe (@JayRatcliffe3) reported

    @Ubisoft please help as I know I’m not the only one with this issue. The Naval Contract on Grand Cayman has been soft-locked and is completely unable to be completed. This was only realised after completing the whole game. Tell me there is a fix coming soon 😭😭

  • clix_mufc
    Clix_mufc (@clix_mufc) reported

    @Pirat_Nation This is the problem we have.. nothing but complete morons sitting at the top of these companies! Asking how Ubisoft have been doing the last few years? Everything rosey?!

  • GWSilvertail
    GamingWithSilvertail (@GWSilvertail) reported

    @LordCharizard33 You cant repair a game that was made from a famous IP to be made into something totally different with current bungie. Just not possible. Bungie is quite frankly ubisoft 2.0. Destiny 2 failed when it went f2p. They tried to fix it. Where unable too.

  • AchsuallyBeej
    Brady 💿 (@AchsuallyBeej) reported

    @Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.

  • maximuswicks4
    Max (@maximuswicks4) reported

    @assassinscreed PLEASE FIX A WORLD WITHOUT GOLD UBISOFT I JUST WANT DEADMAN SMITH 😭😭

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