Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1
Wernigerode, Saxony-Anhalt 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AllTimeLaur Laur (@AllTimeLaur) reported

    hey @Ubisoft i am begging you to help me fix your UNO online lobbies for switch this is an emergency

  • GPTV12 GPTV (@GPTV12) reported

    People who complain about the keyboard and mouse in the console make me laugh in Rainbow Six Siege. It is equivalent to asking every PC player to play with a 60hz monitor so everyone will have a fair game. Console gaming has to adapt and evolve. It is problem on ubisoft (1/2)

  • IAmMaggBH MAGG (@IAmMaggBH) reported

    Wanted to submit an application to BMG but Ubisoft's "Apply with LinkedIn" button is broken... Guess its another resume refresh day...

  • Defalt_Ratboi Metin 🇦🇿🇹🇷 (@Defalt_Ratboi) reported

    @Wristlocks4All @squeak_easy @Ubisoft Dude I never said I hate stadia or anything else. I love Stadia it is good service. I just don't think Ubisoft+ should exclusive like this services doesn't matter how good it is. Even you have good internet and anything else people may want play games locally.

  • Wxssiim_ Wxssiim 🇩🇿 (@Wxssiim_) reported

    @UbisoftFR @Ubisoft fix ur shity game its crash me every single game u you ******* ugly bastards

  • Wxssiim_ Wxssiim 🇩🇿 (@Wxssiim_) reported

    Ubisoft fix your game deaniggas @Ubisoft

  • Wristlocks4All Wristlocks4All🧢 🥋✨ (@Wristlocks4All) reported

    @Defalt_Ratboi @Ubisoft Not sure what point you are trying to make? That's an issue regardless of Stadia. That means gamers in these countries have terrible internet regardless of platform. That's not a Stadia issue.

  • _amandubey_ Aman Dubey (@_amandubey_) reported

    @UbisoftSupport I am not able to access the ubisoft in game overlay. Can you help me fix this? My progress is also not getting synchronised

  • mtchll_navarro Mitchell Navarro (@mtchll_navarro) reported

    @UbisoftSupport I am having a problem connecting to my ubisoft connect with my PlayStation 5, is there some way I can get help with that?

  • ciriapologist jj (@ciriapologist) reported

    @rulivsbian that was my biggest issue with it too like u were just doing the same thing over and over. i feel like the story definitely had promise and so did eivor as a protagonist but ubisoft just didn’t capitalize on any of it

  • RaymanFacts Rayman Facts (@RaymanFacts) reported

    Are the people that run Ubisoft accounts not allowed to talk about Rayman or something? I find it hard to believe they remember Tonic Trouble's 22nd birthday but forget Rayman's 26th. Like, what? 😐

  • nailirafik128 Naili Rafik (@nailirafik128) reported

    @TinyRakan @Ubisoft @XboxGamePass I read this article, still l doubt it, the service itself cost the same as the game pass ultimate, unless they bring a lite version

  • Defalt_Ratboi Metin 🇦🇿🇹🇷 (@Defalt_Ratboi) reported

    @Wristlocks4All @squeak_easy @Ubisoft Dude Ubisoft+ isn't a cloud gaming service. So if it is crap on any cloud gaming, then you can still have a chance to download games and play them locally if ubi+ available at consoles.

  • aTaylorJulio Julio Taylor (@aTaylorJulio) reported

    @Ubisoft When this service will be available in playstation?

  • Defalt_Ratboi Metin 🇦🇿🇹🇷 (@Defalt_Ratboi) reported

    @Wristlocks4All @Ubisoft I never said this is a stadia issue. That is the why Ubisoft+ should come to the consoles. Because you can install and play the after that on consoles but on stadia you must have stable internet to play that. That is the point I am talking about

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