Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PostAshley42 🌺🏳️‍🌈Post (Racial) Ashley🏳️‍⚧️🏴 (@PostAshley42) reported

    @Dleetafterdeath I am completely confused. You’re rewording the problems I have with blizzard like I said the opposite. I guess I shouldn’t have used the term ‘left’ because it’s not really what I mean. My issue is with the way companies like vice, Ubisoft & blizzard pretend to be progressive.

  • 6606_Connor Connor. (@6606_Connor) reported

    @Rainbow6Game @Ubisoft genuine question, is there any hit reg problems at the moment because i’m shooting THROUGH people…

  • YOKiiUK YOKi (@YOKiiUK) reported

    @Saltiest_Gaming Pc gaming = tonnes of troubleshooting of techincal issues in regards to the operating system prompting error or bugs to an over clutter game marketplace nothing is all in one place far too much competition steam gog epic uplay EA origin and third party online key sites 1/2

  • nathangill1234 Nathan Gill (@nathangill1234) reported

    @UbisoftSupport Ubisoft connect keeps telling me that Valhalla cannot be activated right now and to try again later, is this linked to the on going issues?

  • phaksoflyfejd Joe dunaway (@phaksoflyfejd) reported from Elyria, Ohio

    @FantasyGuy93 Now that they lost the right to add loot boxes all games are becoming a service so they can milk more money out of you. Ea, Activision,Ubisoft, Bungie, 343 all of them are doing it

  • lZeppelinll Ledariah (@lZeppelinll) reported

    @assassinscreed Ubisoft. If its not broke don’t fix it……………27 games later

  • jjmahoney3 JJ is vaccinated (@jjmahoney3) reported

    I’m in the end game now and the Holy Day mission won’t trigger at all. Apparently it’s a hung NPC, and a workaround is to reload a save, or travel back and forth to Norway?! Come on @Ubisoft. How can a game this big that same out last NOVEMBER still be so broken? @assassinscreed

  • ShstingTwitch Luve.. (@ShstingTwitch) reported

    @Ubisoft @Rainbow6Game. Just ran into a tesm in the New Containment Gamemode and they could some how get pixel angles on all of the Hives from outside. Didnt even get in the building. And can glitch on skylight and break the nest. Sad to see people cheat in a LTM😕

  • loserevenge 𝖣𝖺𝖾 (@loserevenge) reported

    my game crashed twice 3-0 up and i lost elo and got a suspension… this game ******* sucks sticking to pc…. this **** *** system.. this poor *** system @ubisoft @xbox fix R6 last gen

  • Trubetskoy_LD Trubetskoy Ilya (@Trubetskoy_LD) reported

    @UbisoftSupport Trying to play AC Unity, but when Ubisoft Connect prompts password second time it responds, that Ubisoft service is currently unavailable. :(

  • virozika mmmmTACOBELL (@virozika) reported

    @Brandan0witz @Rainbow6Game Pretty simple. Ubisoft Launcher needs admin permissions to preform most updates or maintenance. Thus it asks for admin permissions. I don't have this issue but I also play every day and let most trusted apps do whatever they want.

  • Miag_vip MiAg 🤮💙🤮 (@Miag_vip) reported

    @GoogleStadia Stop being basically a ubisoft streaming service and expand ffs!

  • bigdognathan77 spooky guy (@bigdognathan77) reported

    @ubisoft @ForHonorGame Can you please fix your matchmaking i was a rep 1 overall in a lobby full of rep 400+ overall players thats not a good way to introduce new players to for honor

  • omistar2392 0mistar (@omistar2392) reported

    @UbisoftSupport I'm having issues with loging in to ubisoft connect. keeps saying a service is unavailable yet my friends can get on

  • lisettekoppel Lisette (@lisettekoppel) reported

    @growtopiagame tf is ur problem ubisoft????? i cant even enter a world because it's lagged out

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