Ubisoft Connect Outage Map

Community Discussion

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry (@terrybearlawyer) reported 8 minutes ago

  @UbisoftSupport In July, I opened Case: 26307539. My Monopoly Star Wars Heroes vs Villains PS5 code (a Ubisoft code) for Jawa and Stormtrooper Dice sets shows as MLB The Show 26 Digital Pre-Order, instead. The issue is escalated but I've heard nothing since July. Please help me!

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  Tom Mohrmann (@Gamer311363) reported 8 minutes ago

  @yuhMaxine @Nocturnal2002 So many People don’t get what happend to XDefiant. The Game had Problems in Terms of Motivation to Grind, Gunplay, TTK, Netcode and ultimately Ubisoft had a Financial Crisis and XDefiant Wasnt Going to be a Profit for at least 2 more years. Thats what killed XDefiant, Not SBMM

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  #InvestigateAncelotti (@gamingbackup2) reported 8 minutes ago

  Yes, an open world game filled with repetitive and mindless tasks that fills your little brain with dopamine this ain't like what Ubisoft has been doing for more than a decade, no. Btw the idea of an adult sayong that gaming helping with problem solving 🫩

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  t0mify 🇺🇸 (@t0mify) reported 12 minutes ago

  @VarsityGamingTV Cause it’s a glitch, has to be. Ubisoft prob tweaking with the anticheat false detected a lot of people.

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  aRorschachTest (@aRorschachTest) reported 12 minutes ago

  @VarsityGamingTV EXPAND TTS. FFS console would like to get in, and with more games more will get caught. Battlefield 1 did it a decade ago! I don’t know what Ubisoft’s problem is

• 
  Rawa (@rawafps) reported 13 minutes ago

  @Nindsza @Ubisoft @Ambi_R6 fix what u broke lil bro

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  _ (@xOGxRockStaRs) reported 18 minutes ago

  @UbisoftSupport I'm trying to refund Rocksmith+ cause i tried it again but it is still so bad comapred to rocksmith 2014 (14-day withdrawal right) but the problem is once i try to refund it the ubisoft connect turns to french and i cant change it

• 
  The Raven (@RavenMentore) reported 19 minutes ago

  @Jorraptor @TheRealZephryss Calling long-time Assassin’s Creed fans “gatekeepers” is already dismissive enough. But when that argument comes from someone who has a commercial relationship with Ubisoft or receives paid/sponsored opportunities around its games, people are perfectly entitled to question the perspective being presented. That doesn't automatically make someone's opinion invalid. It **does** make transparency and disclosure important. Fans aren't financially incentivised to criticise Assassin’s Creed. They're customers spending their own money and asking why a franchise they supported for years has moved further away from many of the qualities that originally defined it. So portraying those customers as a “hate crusade,” “gatekeepers” or “engagement farmers” while having an ongoing professional relationship with the company they're criticising deserves scrutiny. A franchise can evolve. It can experiment. People can enjoy the RPG games. But “evolution” isn't a magic word that makes every creative decision immune from criticism. And if you're benefiting professionally from access, sponsorships, promotional opportunities or partnerships connected to Ubisoft, perhaps don't frame ordinary paying customers who disagree with the company's direction as the problem. Address their arguments. **Criticism isn't gatekeeping, and access isn't objectivity.**

• 
  𝐉𝐀𝐋𝐈𝟐𝟎𝟎𝟔® (@jali_06) reported 20 minutes ago

  @hergeleyim @TheDivMobile @UbisoftSupport Try unlinking both Ubisoft and Twitch accounts, then relink them and log out of both. Then log back in; this might resolve the issue.

• 
  Bitswift.Tech |🇨🇦 🦉 (@bitswift_tech) reported 21 minutes ago

  Looks like a couple of big service providers are offline / down at the moment. Namecheap, Claude, UbiSoft, to name a few.

• 
  LTLuh (@HiddenTenno) reported 22 minutes ago

  @Rainbow6Game Please fix the bugged achievements on ubisoft connect and steam

• 
  Gillian Anderson (@GillA8615) reported 22 minutes ago

  @UbisoftSupport I’m still waiting for a response after reporting my Ubisoft account as hacked/compromised on Wednesday. Case: 26412435. Years of purchases, progress & personal data potentially at risk, yet still no response. Poor service for such a serious account security issue.

• 
  Jessica (@itsTHR1LL) reported 27 minutes ago

  TONIGHTS UBISOFT OPTIMIZATION RANKED STATS: 5 RANDOM 100+ FPS FRAME DROPS 🔥 1 RANDOM CRASH 🥶 2 TIMES WHERE FRAMES DIDNT BOUNCE BACK TO OVER 120 AFTER A DROP 📈

• 
  Dhaval Solanki (@dhavuhikari) reported 28 minutes ago

  Guys I’m really stuck with Assassin’s Creed II on Steam 😩 ​I bought and played it some month ago. At that time I logged in with my Google account you can see i just play 2 and half our and That Google account is completely gone now. ​Now whenever I try to play, Ubisoft Connect shows: “Game activated on a different account This Steam user ID activated this game on a different Ubisoft account: 4*********@g****.c***” ​I’ve already filled the Ubisoft recovery form, but honestly this feels unfair. The game is clearly in my Steam library. I paid for it. Why should I be locked out just because the old email I used years ago is no longer available? ​Has anyone successfully recovered an old Ubisoft account that was linked to a Google login they lost? ​Any tips that actually worked? ​Steam username: 42dontpanicx ​Any help would mean a lot 🙏 ​#AssassinsCreedII #UbisoftConnect #UbisoftSupport @UbisoftSupport

• 
  FAHAD ⁷.👅 (@Despaghetti7) reported 29 minutes ago

  Dear @UbisoftSupport, my Ubisoft/Rainbow Six Siege account was hacked, and the person who accessed it was from another country/IP and linked their own Xbox account. I did not cheat or use unauthorized software. Please manually review my login history, IPs, account changes,