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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
Fairfield, CT 1
Milan, Lombardy 1
Teresina, PI 1
Mejorada del Campo, Madrid 1
Rennes, Brittany 1
Champigny-sur-Marne, Île-de-France 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Santa Cruz do Sul, RS 1
São Gonçalo, RJ 1
Isola Maggiore, Umbria 1
Lomé, Maritime 1
Aïn Kercha, Oum el Bouaghi 1
Tizayuca, HID 1
Paris, Île-de-France 5
São Paulo, SP 1
Curitiba, PR 1
Pontivy, Brittany 1
Marseille, Provence-Alpes-Côte d'Azur 1
Ogíjares, Andalusia 1
Cergy, Île-de-France 1
Orléans, Centre 1
Vigo, Galicia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • colin_bader
    Certified Mariners Fan (@colin_bader) reported

    @SIra_92 Classic Ubisoft overcorrection to a non-existent problem because people thought the first game was “too serious and broody”, but at least this one had a coherent message and themes unlike the disaster Legion was

  • Jonathan2134
    Jonathan.G (@Jonathan2134) reported

    I know why people make fuss about game licensing and ownership. This sounds like a broken record Ubisoft release the Crew and The Crew costed money than Ubisoft Removed the Crew from digital stores including your account. Ubisoft say well you never owned the Crew.

  • TheTrueSealYT
    Seal Examines Games (@TheTrueSealYT) reported

    @Rayan192847 Yup. I think the achievement thing is mostly a Ubisoft Connect problem but the playtime one pissed me off real hard.

  • killine01
    Orcbolg (@killine01) reported

    @ridwanarvi Its kinda annoying that Ubisoft is still not fixing their Uno server issues. Its always like this on Uno streams. Glad they saved it on Pokajan

  • chaos_1x
    Chaos_1x (@chaos_1x) reported

    @BnderSad People have said the hate was overblown. That it was making big issues of small things, or it wasnt made for those who dont like it. But shouldn't a creator naturally want to avoid making any issues? Not just ubisoft, but so many keep pretending outcry isnt worth listening to

  • Hijinksss
    Hijinks (@Hijinksss) reported

    @PaulTassi I dropped it after Ubisoft told them to both: wrap it up and also somehow greenlit like 4 extra seasons. Was the dumbest thing. Almost 18 months of no content for them to come back and be like “no we’re still continuing it.” Just done with live service looters in general.

  • Louie_vuu
    Louie (@Louie_vuu) reported

    @Ubisoft is so ****. They allow cheaters to gain and take away points for those who are actually good at the game but play w/ randoms that cheat. 356 decreased I was expecting rollback points from all the cheaters I had to face. Fix ur **** game.

  • ezjpzy
    ezdev (@ezjpzy) reported

    @GameStalgiaX Ubisoft account login

  • benoski73
    BluePhoenix (@benoski73) reported

    @NotOrionLMAO Totally agreed. 2000's era Ubisoft would've been okay for me. Not the company that puts live service slop out today.

  • mpr_reviews
    Mostly Positive Reviews (@mpr_reviews) reported

    @HaanSoloD1 @AthienoR6 This has nothing to do with degradation issues. It started happening to all Ubisoft games after a windows update / microcode update. Avatar wouldnt even open, sane with SW Outlaws. Those got fixed, but the older games take forever to load in. Disabling e-cores and HT also fixes it. It's a Ubisoft launcher bug, not an Intel issue.

  • RexNavy
    NavyVetRex (@RexNavy) reported

    @maximumfoxeh @GhostRecon @Ubisoft I understand that the bugs are frustrating, but the update has only been live, for less than a week. So they're going to need some time, to figure out what went wrong, and how to fix it.

  • AngeloLugo20
    MajinBugo (@AngeloLugo20) reported

    @KindredBlade @Ubisoft Hey I was just as heart broken as you when they canceled the Sands of time remake

  • bolly_olli58727
    Olliezao (@bolly_olli58727) reported

    @Rainbow6_UK @Ubisoft can we please fix this rollback glitch. Its giving me rollback but elo isnt coming through and im losing elo im gaining through ranked games.

  • RazorwindVT
    RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reported

    WHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?

  • Sh0wYaH0wda
    Austin Bell (@Sh0wYaH0wda) reported

    Updating it first like especially like apps like Ubisoft or Steam or the Game Pass app or Xbox app whatever have you when there’s way more features and stuff on it then just the games or like Xbox my rewards were reset for the daily login to the PC app because of (3)

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