Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• Danie de Vos (@DaniedeVos) reported 10 minutes ago

  @UbisoftSupport I'm still getting the Ubisoft Connect login error with the Ubisoft Connect client as well as the official Ubisoft website, even after the official client rollback and a full reinstall. Many replies here confirm the issue persists.

• Malena 🇧🇷 (@malenassaura) reported 11 minutes ago

  @Ubisoft @UbisoftSupport I haven't been able to play Anno 1800 for 2 whole days because UPlay won't let me log in into my account. Can you guys fix this already? It's been over 48 hours!!

• Satoshi Nakamoto (@JDBtracker) reported 12 minutes ago

  @k_flowstate I started a mutiny at Ubisoft over this issue while developing Watch_Dogs. The programming team needed training in the latest techniques and I was willing to harass management over it. Eventually I negotiated over my royalties just to have everyone trained up.

• Mateus Medeiros (@FuckthisIDthing) reported 14 minutes ago

  @UbisoftSupport Nope, it didn't solve ****. I'm from southern Brazil, and still having the same problem, the ubisoft connect app and website don't let me log in bc "i don't have an internet comection" while having one, can't play offline bc i need to log in in app that does not let me log in.

• Gustis 🇸🇪 (@GustisR6) reported 14 minutes ago

  @BikiniBodhi Holy W that’s like the fastest I’ve seen Ubisoft taking actions during events that contain big issues. Especially if you remember the original mute protocol glitches where it took many days to identify and fix

• господин гексинема (@Don_Better_Know) reported 17 minutes ago

  @Shamaboy11 His point is about making stuff that will make you put away your phone or turn Netflix off and go play games. Problem is it inevitably leads to season pass cancer, microtransactions, Ubisoft open worlds, AI *** side quest and whatever else

• aaron Kaylor (@thedoctor6656) reported 17 minutes ago

  @assassinscreed @Ubisoft How about you guys fix bellec glitch in unity so you guys can show, do you guys actually support your products? That you release

• muK (@RodrigoGreco8) reported 22 minutes ago

  @SynthPotato Seems accurate. If you consider shadows a success and don't think ubisoft is in a bad financial spot, sounds like a retard to me. If this is because of wokeism, we can't prove objectively. The games are woke AND bad. But at least part of the issue, it is.

• OmegaRecon (@OmegaRecon) reported 22 minutes ago

  @clemmygames Loot boxes, season passes, developer crunch, unskippable tutorials, permadeath, microtransactions, firing developers after a game succeeds, video game executives that are stupid(EA,blizzard/Activision,Ubisoft, Bethesda, 2K, etc), price for subscription service increases, etc.

• Brittany (@Brittan02339298) reported 22 minutes ago

  @UbisoftSupport Completely uninstalled and reinstalled Ubisoft and siege and is still not working

• Christian Ramírez (@cr34_ramirez) reported 23 minutes ago

  @tippity I cant see the problem, halo is always supposed to be realistic, and the campaign is not like ubisoft games with 500 hours.

• Gimme That G 🎃 (@gimmethatgg) reported 25 minutes ago

  @ac_daily_news Is it underperforming after all? I thought UBISOFT was saying that Shadows sold very well? I finally got the game myself this month and I'm having fun. Is it the greatest game ever made? No, but I think it's only issue is that (better 👀) games in the same Sengoku setting exist

• aaron Kaylor (@thedoctor6656) reported 26 minutes ago

  @Ubisoft you guys have not fixed the one game brakeing glitch. In assassin's creed unity and it's been 11 years. I played the game when it first came out. Tried playing it again belle fight glitch still a thing

• Dexterous (@01Dexterous) reported 29 minutes ago

  @Slothik @Pengu Just because ubisoft's bad at game design isn't enough of an excuse for enabling the " accessibility" feature. That wasn't in the game for 5 years and it was completely fine. Valorant took out pinging on the map so you can't just sit back and tap at the spike. And the issue with yellow pings is that they're too precise Yellow things don't need to be on drones and information pings need to be more generalized in 3D space rather than positionalized. I never said to completely remove the entire communication system. I never said that drones can't ping gadgets. Yellow pings give far too much information for free. And it's significantly changed the way this game is played. People rely too much on the ping system rather than learning the maps and call outs and it shows like even in the context of the tweet that pengu sent out, people don't play the game like it was.

• Multiverse Rezz (@SpaceMutiny) reported 31 minutes ago

  Crew 2's "Hybrid Mode" to address Ubisoft killing games feels overall like a half *** addressing of the issue they created for themselves. Like I'm glad it's here but it's SO clunky going from between online (that won't be around for much longer) and offline play.

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