1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Ubisoft Connect
  6. ❯
  7. Outage Map
Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More
Check Current Status

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tignieu-Jameyzieu, Auvergne-Rhône-Alpes 1
Bhopal, MP 1
London, England 1
Paris, Île-de-France 3
Ibbenbüren, NRW 1
Oelde, NRW 1
Buxton, England 1
New Delhi, NCT 3
Sydney, NSW 3
Delhi, NCT 1
Mittweida, Saxony 1
Erstein, ACAL 1
Morrisville, NC 1
Berlin, Berlin 1
Montbéliard, Bourgogne-Franche-Comté 1
Clarkston, MI 1
Marseille, Provence-Alpes-Côte d'Azur 1
Palm Bay, FL 1
La Garenne-Colombes, Île-de-France 1
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hesse 1
Helsinki, Uusimaa 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • s4kutrades
    s4ku (@s4kutrades) reported

    so every time i play ac unity ubisoft connect asks for my password, however when i tried to launch the game today and entered the password it said account suspended tried to file a complaint on the website but cant login there either due to repeated failed attempts

  • itzf1ez
    LeFlez James (@itzf1ez) reported

    UBISOFT FIX CHEATERS BRO, THEY ARE BAD AGAIN @Ubisoft @UbisoftSupport

  • Batknight47
    🇮🇳IAMTHEKNIGHT (@Batknight47) reported

    @wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.

  • KamtanaR6
    kam (@KamtanaR6) reported

    hopped onto siege and its just ******* all day, cheater cheater cheater after another @Ubisoft you have 2 days to fix cheater issue or im going full Luigi Mangione on you

  • JustinErgin
    Ironicusx (@JustinErgin) reported

    @JamieMoranUK Cod aint the issue. Cod didnt rise the price to the moon. Its Fortnite Crew and Uplay classic subscriptions that cause probleme and high prices. Nobody asked for those, nobody care for those yet they force us to pay for them if we wanna have the benefits of XGPU.

  • ElRiccia
    El_riccia (@ElRiccia) reported

    @Rainbow6Game ok, solid's gadget is definitely bugged, yesterday 0 enemies and instead there was 1, now 1 enemy and there were 2, ubisoft fix it @UbisoftSupport

  • VargNo
    Assin no Varg (@VargNo) reported

    @BrightShieldSol @skittybitty_yt The issue with TOTK is that it sells less than BOTW current pace. As someone who likes but not love BOTW, TOTK was such a step back. Not sure why they thought Zelda fans would love Minecraft + Ubisoft Frankstein for some reason.

  • crnbread
    Ramon Powell (@crnbread) reported

    @UbisoftSupport I am unable to login to my Ubisoft account. Sent over 5 tickets to Support, issue is still unresolved. Unable to play anything division since Monday.. this is very frustrating, new season active, and I can't fully participate.

  • BliteGraystorm
    † Blite Graystorm † (@BliteGraystorm) reported

    @TheCrewGame Hey @Ubisoft I keep getting disconnected from the server when playing some events in custom mode for CupCar/Nascar category. Error is: MISHAP_OUT-OF-GAS_1. Already rebooted both the game, the PS5 and wifi connection but nothing works, is it a bug in the database?

  • catsaysnonsense
    cat (@catsaysnonsense) reported

    @Pirat_Nation Steam has a workshop, community hub, personalized profiles, incredibly great support, a generous refund policy, and is overall stable in terms of being bug/lag-free. Battlenet/Origin/Uplay/EGS are just launchers, nothing more and aren't user-focused,but "how to sell more"-focused

  • X64611488X
    DanX (@X64611488X) reported

    Hi @Ubisoft @UbisoftSupport @UbisoftLatam! My case #25821051 has been 'In Progress' for a few days. I’m really excited to play AC Odyssey but I'm still running into Error Sigma 4 in the Mexico store. Could you please help me check if there's any update? Thanks! 🇲🇽

  • JasonBLH
    🖤West Indian Papi 😈 (@JasonBLH) reported

    @NikTek For that year this was amazing… my problem Ubisoft has not tried since to make anything as amazing and memorable as black flag, they stopped caring for other projects, teams, their audience… this company is showing up new games and canceling them before they even start on them.

  • Biscuit_Base
    Matcha_Biscuits 🎮 (@Biscuit_Base) reported

    @The_CrapGamer Literally doesn't say it's closing down. They're focusing more on getting games under Luna rather than trying to get people to sub to ubisoft + through the service.

  • Sircalmore
    Dudeston (@Sircalmore) reported

    @Ubisoft @assassinscreed. Sweet update but maybe fix the error where on load your Character goes through all the Kane and Kinu quests reward Items. She lists them like she is getting them again and then you lose all the items including the trinket to get back into the cave.

  • Necro_Kn1ght
    .lollmaoeven. (@Necro_Kn1ght) reported

    @snacks_fruity2 People want games that are basically movies when they could just watch a movie OR they want the game to be as easy as a Ubisoft title but nobody ***** with them so they play any other game and then make their lack of skill everyone else’s problem.

Check Current Status