Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Castelsarrasin, Occitanie | 1 |
| Le Mans, Pays de la Loire | 1 |
| Limoeiro do Norte, CE | 1 |
| Valencia, Valencia | 2 |
| Amsterdam, nh | 1 |
| San José, San José | 1 |
| Rouen, Normandy | 1 |
| Le Puy-en-Velay, Auvergne-Rhône-Alpes | 1 |
| Edinburgh, Scotland | 1 |
| Maracaibo, Zulia | 1 |
| Soacha, Cundinamarca | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Brasília, DF | 1 |
| Ávila, Castille and León | 1 |
| Fort Plain, NY | 1 |
| Greater Noida, UP | 1 |
| Chaingy, Centre | 2 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Campinas, SP | 1 |
| Toulouse, Occitanie | 2 |
| Noisy-le-Grand, Île-de-France | 1 |
| Colomiers, Occitanie | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Bad Endorf, Bavaria | 1 |
| Molalla, OR | 1 |
| Realengo, RJ | 1 |
| Paris, Île-de-France | 12 |
| Munich, Bavaria | 1 |
| Warsaw, Mazovia | 1 |
| Lincoln, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sinnbyvant (@Sinsbyvant) reported@Rainbow6Game Just ran into a hardcore scripter running smg-12 no attachments with no recoil— i had cheating issues before and receive nothing in return i thought the system was supposed to flag recoil i cant even use ubisoft to send the match ID cs “reporting the player in game” is better?
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gamegambiertv (@gamegambiertv) reported@Ubisoft @UbisoftSupport steam support is more useful than your customer service since they give me alternative methods to prove ownership such as proof of purchase which that person doesn't have and doesn't even own the correct license for siege which I still hold on my account collecting dust
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Garo (@Glentondalej) reported@UbisoftSupport ....hi ubisoft as a longtime player 11 years/ why am I having such a hard time signing in to play my games, it is starting to make me not want to spend my money with you, And I cant even send a support request because I cant login even knowing my login is right
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IshayuG (@GIshayu) reported@thaonlyjonathan @Pirat_Nation They sure aren't very active. I can find several games on Steam that are still for sale right now that don't work due to broken DRM. They've literally revoked my license before I got it! Examples include Might and Magic: Heroes 7 from Ubisoft and Homeworld Remastered Collection Mac version from Gearbox.
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Renish Siyodia (@sarcastic_gujju) reportedDay 3 & 4(I forgot yesterday) of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽
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BikiniBodhi 🇸🇪❤️🇺🇦 (@BikiniBodhi) reported@flawed_has_been Regardless, it boils down to ubisoft to do their due diligence after a report happens, reporting is one thing, actually enforcing something despite lack of evidence is the problem.
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Paul (@woodzini20) reported@Ubisoft Can we please fix the rank system I keep versing diamond people playing with coppers so they get easier lobbies I’m plat 2 it dosent make sense
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CONTENT CROW (@C0NTENT_CR0W) reportedWho’s gonna tell @Ubisoft, they have to fix the game for us to play it
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hala madrid 🤍 (@maryamjumale) reported@UbisoftSupport hello. my ubisoft account on my pc is refusing to log me in. on browser too. and i can't open a case and send it because it tells me to login when i try to send my case but it refuses for me to login when everything is right. where else can i send my help request?
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Timo (@TiimoTP) reportedI find it so funny how Ubisoft literally has been doing this for 16 years yet can’t do it now? I’m so curious, why? It’s clearly not a technical issue? Is it a skill issue? Are the developers juniors who don’t know how?
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Colter Dowdy (@ColterDowd93036) reported@Ubisoft Genuinely what ******** is wrong with your servers/company. I try to log in and need to change my password and when i try to change my password you say servers aren't working. I've been trying this for months. you're the worst company i've ever seen. fix your servers.
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MegamanNG (@MegamanRA) reported@Patbacknitro @ChristinaTasty It is but Ubisoft had their own problems
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Ned Griffin (@Ned_Griffin) reportedI think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.
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CONTENT CROW (@C0NTENT_CR0W) reportedSo @Ubisoft you guys make strikers into rotation and refuse to fix the game so we can play….coincidence I think not, can’t wait to get 3 protocores as compensation, what a joke
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MyMaryJane🇺🇸 (@Jaucy3) reported@UbisoftSupport I’m trying to link my old PSN to the Ubisoft account I’m currently using. I opened a ticket to resolve the issue but I read I can try tweeting at you guys to help me speed it up past the possible 2-3 days
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