Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 10 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
| Les Epesses, Pays de la Loire | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Peseux, Bourgogne-Franche-Comté | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
| New York City, NY | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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💙Harpo💙 (@BlueberryBirdo) reportedThat’s honestly probably the main issue with Assassins Creed games, and even other Ubisoft titles with free roam in them. They keep putting way too much in those games that I can never finish them. Valhalla was really fun to play, but 100 hours in I’m still not finished.
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Conker Reloaded (@AkuUkaa) reported@KingSilent7 @PhuzzyBond @Ubisoft I played Ac black flag on launch 2013, it is miles better then sea of thieves, the remake is even better, sea of thieves was a good live service game the first years, but they didnt use the potential to make SoT great with big content updates.
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Alec 🥶🔥 (@Swytchers) reported@VintageKev10 @QNDZYcom No it didn’t , the dumb *** Ubisoft higher ups needed to get there head out there *** and let mark and his team transfer it over to a different engine so all the netcode issues would stop
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The Fat Walrus King (@FatWalrusKing) reportedSure, but no nerfs to actually broken characters like virt or pirate, and STILL no fix to Khatun’s deflect impale, great job @Ubisoft
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JAMJOOM GAMER (@JamjoomG31475) reported@assassinscreed My game on Steam isn't working due to login issues with my Ubisoft account, so I won't be buying any new games from them..
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HEXiT (@HEXiT___) reported@Pirat_Nation try playing a ubisoft game on xmas day and you get the same result. its been a problem since before they released hawx in 2009.
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K-Med (@K__Med) reported@StephenMBlack82 @grok ESRB isn't the issue here, it's probably Ubisoft. ESRB does change descriptors but it would have been rated M regardless in this case. I believe I was wrong. Ubisoft will never tell us why.
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SlusheeWolf2 (jRPG Wolf) (@SlusheeWolf2_0) reportedI wish @Ubisoft actually cared about Rayman lol I was so pissed off when they announced the new remake coming out for Legends because there are games in the Rayman franchise that are not even playable right now and they didn't even choose to fix them Like Rayman 2/3 on PC
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Vin (@IamVin_03) reported@Stephen_Agnew @NintyPrime they have good games, and new ones too. the main problem with GOG is that they DONT SELL games WITH DRM. so if the publisher is for example EA. you probably wont find their games there, because EA, ubisoft... always use drm in everysingle product they sell, in every store.
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XxecutionorX GamingTV (@xxecutionorxGmg) reported@TheDivisionGame I am a Ubisoft partner a content creator and also a live streamer I stream on twitch I am contacting you to ask why do we invest our time and money into this game when you have people going around constantly cheating lag, switching
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sticky.cheeks (@SensualWaffle) reported@UbisoftSupport I PRY EVERYDAY THET THE UBISOFT ANTICHEAT TEAM DIES IN A PLANE CRASH
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Elena (formerly Amadeus) (@MBDTF_Lover11) reported@Ubisoft FIX YOUR ******* GAME
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TheDezembro (@TheDezembro) reported@MaNeo_O Seems Ubisoft Barcelona was essentially being treated as an outsourcing studio. Once the game launches, layoffs begin. The games industry has stupid-high employee rotation. It's another issue hitting big studios. No synergy can be found like this. With that said, companies expanded so much during covid they legit have more staff than they know what to do with.
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Mentor Shinobi (@TomiShinobi) reported@Ubisoft , Please fix the warehouses on Xbox... The keys to the warehouses are all sorts of broken. Tortuga: key is visible in Observe mode, but can't pick it up even tho I can see it is there. Black Island: it's no where, like it just doesn't exist at all.
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Jinx (@qwertyMrJINX) reportedBut seriously, **** you Ubisoft. Fix your ****.
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