Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• foxtyke (@truefoxtyke) reported 4 minutes ago

  Man, this needs removed from @Steam if purchasing doesn't even enable you to play single-player mode. If it's tied to the DRM, @Ubisoft can fix easily enough bypassing the failstate.

• Exile Matrix (@ExileMatrix) reported 5 minutes ago

  @TheDivisionGame I've tried redownloading the game multiple times on Ubisoft launcher and still getting OSCAR-001 error code. Anyone have a fix for this?

• Daker-7 (@Daker_7) reported 6 minutes ago

  @Pirat_Nation And people wonder why we have an issue with DRM like Denuvo and such... Anyway, i'm glad i've stopped buying anything Ubisoft for a couple of years now, even when their older stuff is at a good price i just remind myself of the DRM and just pirate it instead.

• Remy (@RataShadow) reported 16 minutes ago

  @UbisoftSupport Hey ubisoft may u explain me the reason why ur customer service support cant check the info of 2 tickets? Its nice to try recover your account. 1 says u can recover and send the email, the 2 says he cant verify me. Would u pls say wtf is happening?

• Chris P. 🇭🇺🇪🇺 (@pikocriss) reported 17 minutes ago

  @TheDivisionGame I just hope they wont make it worse, as usual. Fix one thing, break another. Typical ubisoft. Accountability would be nice. Nah. Not here. Awesome game. I must add. But thw devs are horrible, useless, slow on fixes, and even the new mask (catalyst) is not working... Nothing works

• Kain Nosgoth (@Nosgoth_89) reported 17 minutes ago

  @Ubisoft You don't care about games or players. All people trying to play Assassin's Creed II is having "Game.Startup.AwaitingFirstOsiConnection" problem. You are directly saying that you are not going to fix it and still selling it. And then you don't understand why people don't like you

• saxy asian (@djKrispyKale) reported 18 minutes ago

  @KyleJamesOlson @FerrisWheelPro It’s all opinion based at this point. The corporations have a hand in it all. Microsoft, Sony, Nintendo, Nvidia, Ubisoft etc. The only thing left to do is wait for the gaming crash. Until then, make your own joy where you can find it

• Kain Nosgoth (@Nosgoth_89) reported 21 minutes ago

  @Ubisoft You don't care about games or players. All people trying to play Assassin's Creed II is having "Game.Startup.AwaitingFirstOsiConnection" problem. You are directly saying that you are not going to fix it and still selling it. And then you don't understand why people don't like you

• oop (@xielosz) reported 22 minutes ago

  @Ubisoft please please please please please please please please fix your ******* solo que skill based match making I should not be paired up with squads who CANT SHOOT BACK

• Greg Maisto (@gregmaisto) reported 23 minutes ago

  @Nunzio_p2 @NothinButSkillz The division 1 and 2 are top shelf games, the problem is Ubisoft owns them

• Dango (@dangomilker5) reported 30 minutes ago

  @HeHeHe69HeHeHe @Ubisoft Just reinstall ur Ubishit launcher, should fix it probably

• Caitlin Clark MVP Loading... (@TheLazyShogun) reported 30 minutes ago

  Ubisoft might be the worst thing ever when it comes to making an Ubisoft account for EVERY SINGLE game you play by them. And they ALSO probably have the worst account "recovery" systems I've ever seen. Yes, it's rant time. Guess I made an Ubisoft account ages ago with an old yahoo email (yes, ******* yahoo) and linked it to my Xbox profile. I was able to log into via Xbox login and wanted to change my email. They tell me they need to send a code to that email, which I don't use anymore and as far as I'm concerned doesn't even exist anymore. Whatever, I see I can unlink my Xbox profile and link it to another account. I do that and boom: All my progress on EVERY game I've played with Ubisoft is wiped DESPITE it being the same Xbox profile. Tf? TLDR: Having to make an Ubisoft account is a ******* joke, your progress doesn't carry over if you transfer ownership should you be unable to login anymore and linking accounts is a joke if it doesn't even work.

• Hehe Hehe (@HeHeHe69HeHeHe) reported 35 minutes ago

  @dangomilker5 @Ubisoft Lmao Good Bye, But Why AC2 is Not Working That Does Matter

• Literally Daredevil (@Literally_DD) reported 35 minutes ago

  @_YungRockLee @ScandalousSnake @Vaughanilla_ The idea of open world games itself isn't the issue, it's certain studios' execution of that idea that's problematic. Mainly the Ubisoft like ones padded out with unfun repetitive filler.

• ST0MPN (@stompgoat_) reported 37 minutes ago

  @Ubisoft @Ubisoft my entire stack got booted and lost rp, can you fix this bru

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