Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Colorado Springs, CO 2
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Akiyama_R7 Akiyama R7 (@Akiyama_R7) reported

    @SmashJT @assassinscreed At least we'll get to play as real Chinese in AC China, because Tencent's gonna own the entire Ubisoft soon. But they should fix Shadows, too, like releasing a patch to add a third character that is a Japanese man.

  • YFgame 埼玉吹雪 (@YFgame) reported

    @RinoTheBouncer There's nothing inherently wrong with open-world games, but the open-world games Ubisoft itself develops have some serious problems. Ubisoft has lost its way, which is why it has ended up in its current predicament.

  • Jordan6ulovett Jordan lovett (@Jordan6ulovett) reported

    @RavenMentore @RinoTheBouncer I know what you mean but if the gameplay is good. It’s subjective so it’s hard to really make a game for everyone ( the major issue with Ubisoft honestly) you are right and for example the ghost hotel I finished and platinum that game and collected everything in it about 80 hours. 10 hours of that was honestly not that fun cause I was just running around collecting but the combat was really fun the only thing they needed to add was a bit of a engaging end game like bandit re taking camps And more enemies hunting you down cause the combat is so good I want to play more of it after completing everything.

  • earthb3nd3r Abby (@earthb3nd3r) reported

    @FleurashDesign the problem was Ubisoft all along, who could have guessed the formulaic, generic money-obsessed ghouls would hold back their employees' creativity and passion?

  • modie311 Bruvskiiiiit (@modie311) reported

    @AshenOneVI The problem with this game is that GoY exists. Shadows never spoke with me, it looked mid. And I feel since I haven’t bought it at release, probably I won’t touch it now, not after playing GoY. But I wasn’t expecting Shadows to do well, Ubisoft are just washed as a company.

  • Jordan6ulovett Jordan lovett (@Jordan6ulovett) reported

    @RavenMentore @RinoTheBouncer I know what you mean but if the gameplay is good. It’s subjective so it’s hard to really make a game for everyone ( the major issue with Ubisoft honestly) you are right and for example the ghost hotel I finished and platinum that game and collected everything in it about 80 hours. 10 hours of that was honestly not that fun cause I was just running around collecting but the combat was really fun the only thing they needed to add was a bit of a engaging end game like bandit re taking camps And more enemies hunting you down cause the combat is so good I want to play more of it after completing everything.

  • OkayDohKhae OKay Doh'Khae (@OkayDohKhae) reported

    @SoulEater923 @Botted_Likes They were probably all from Tencent investors who were excited that the game was about to crash Ubisoft's stock

  • aro_arox Arox (@aro_arox) reported

    @charz3d @ThatBoyAqua Ubisoft problems are so deep a single game was not going to save them unless it was a GTA5 level of hit This is just moving the goalposts

  • aro_arox Arox (@aro_arox) reported

    @charz3d @ThatBoyAqua Ubisoft problems are so deep a single game was not going to save them unless it was a GTA5 level of hit This is just moving the goalposts

  • OkayDohKhae OKay Doh'Khae (@OkayDohKhae) reported

    @SoulEater923 @Botted_Likes They were probably all from Tencent investors who were excited that the game was about to crash Ubisoft's stock

  • Jordan6ulovett Jordan lovett (@Jordan6ulovett) reported

    @RavenMentore @RinoTheBouncer I know what you mean but if the gameplay is good. It’s subjective so it’s hard to really make a game for everyone ( the major issue with Ubisoft honestly) you are right and for example the ghost hotel I finished and platinum that game and collected everything in it about 80 hours. 10 hours of that was honestly not that fun cause I was just running around collecting but the combat was really fun the only thing they needed to add was a bit of a engaging end game like bandit re taking camps And more enemies hunting you down cause the combat is so good I want to play more of it after completing everything.

  • Kalyx_triaD Jean Kalyx (@Kalyx_triaD) reported

    @CasualGamerPSN @Nick930Gaming @Ubisoft I don't have a hate ***** for ai. The problem everybody has is it's obviously being used to bypass human creativity and ideation ('generative ai'). And we're certainly not going to trust Ubisoft of all people when they use redflag terms like "deepen the player experience".

  • GGZGekkies GGZ gekkie (@GGZGekkies) reported

    @Ubisoft If you preorder this you are the problem and sould not be allowed to complain about ubisoft and should take away your voting rights

  • MrJohnson041786 Ligma Johnson 🇺🇸 (@MrJohnson041786) reported

    @mordenk163828 @pcgamer its not though. Ubisoft has barely broken even since release and its already on sale. Ubisoft in general is screwed. 96% of their revenue comes from games that are more than a decade old.

  • KristianMarie14 Kristian & Marie (@KristianMarie14) reported

    @JaeGamez "accounting error” = some millioner benefactor who like Ubisoft saved their *** although the stocks till looks bad

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