Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Adelaide, SA 5
Prague, Hlavní město Praha 4
Lyon, Auvergne-Rhône-Alpes 4
Montpellier, Occitanie 3
London, England 3
Barcelona, Catalunya 3
Madrid, Comunidad de Madrid 3
Berlin, Land Berlin 3
Sydney, NSW 2
Helsinki, Uusimaa 2
Cornhusker Trailer Court, NE 2
Rio de Janeiro, RJ 2
Manchester, England 2
Ankara, Ankara 2
Rome, Lazio 2
São Paulo, SP 2
Munich, Bavaria 2
Brussels, Bruxelles-Capitale 2
Seoul, Seoul 2
Milan, Lombardia 2
Birmingham, England 2
Zürich, ZH 2
Melbourne, VIC 2
Brisbane, QLD 2
Riverside, CA 2
Mocksville, NC 1
Wittenheim, ACAL 1
Nanaimo, BC 1
Szczecin, Województwo Zachodniopomorskie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Azzric Azzric (@Azzric) reported

    @assassinscreed Luckily, it seems like the update was not the problem. Ubisoft's servers were having connection issues yesterday and without a connection to their servers the game would close after loading my saves. Today everything seems fine. 😌

  • vedatozmeen Vedat 'STR4NGE' Özmen (@vedatozmeen) reported

    @UbisoftSupport Ubisoft overlay won't open after maintenance. There was no problem yesterday, but today there is no image.

  • stoopiddumdum Fabi (@stoopiddumdum) reported

    @VarsityGamingTV Anyone else getting the matchmaking error? Had to keep restarting the game and making sure that ubisoft conect was closed.

  • PlutoFPS Pluto (@PlutoFPS) reported

    @Andreezy_R6 You got to logout and login from ubisoft

  • AayushMatkar04 Aayush Matkar (@AayushMatkar04) reported from Thāne, State of Mahārāshtra

    The @Ubisoft business model is insane y'all post a free game or free game weekend make people download their game client and never provide the service , simply put out server error .No doubt ubisoft lost its reputation among pc gaming ! @UbisoftSupport

  • Sasahehe69 Sasa (@Sasahehe69) reported

    @growtopiagame REALLY UBISOFT?! Error Connecting again??!

  • FRADHIKA9 FRADHIKA (@FRADHIKA9) reported

    @growtopiagame WTF Ubisoft cmon me login only 1 minute and DC again again again agian and agian plsss fixx

  • fanaticalr6s Fvnny. (@fanaticalr6s) reported

    @VarsityGamingTV When you get the uplay error just manually quit uplay and then start siege up again. ( works for steam and uplay)

  • Rendyhermawan73 Rendyhermawan7738 (@Rendyhermawan73) reported

    @growtopiagame UbiSoft please fix your server your server is so ******* suck

  • CHILE_R6 Thibaud 'CHILE' A. (@CHILE_R6) reported

    @HuntbabyR6 2 games 2 ddos 48hban + uplay disconnect bug

  • DKN_WitheShadow DKN | Withe Shadow 先輩 (@DKN_WitheShadow) reported

    @Rainbow6Game @Ubisoft So my friend and I have a ps5 and its lagging since the new season and we tryed every thing

  • RealYousa Real Yousa (@RealYousa) reported

    @growtopiagame Pls fix it ubisoft

  • VaibhavVishnuP2 Vaibhav Vishnu Patil (@VaibhavVishnuP2) reported

    @PatrickEHarris @Ubisoft @UbisoftSupport If you search for the fix on YouTube you can actually fix it by yourself. Just search for it on YouTube whatever issue its displaying and follow the steps. I got already the Launcher working on morning so you can also work around and fix it.

  • mariofan48 Shadowking58 #RaymanForSmash #MasterChiefForSmash (@mariofan48) reported

    @fredidueye Hopefully the devs treat Crash with more love on his 25th than Rayman got from Ubisoft on his...

  • Vincent20047 Vincentius (@Vincent20047) reported

    @growtopiagame how can ubisoft not have the money to fix the server

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