Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Seattle, WA 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Bari, Puglia 2
Rennes, Bretagne 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Hénin-Beaumont, Hauts-de-France 1
Tepic, NAY 1
Chía, Departamento de Cundinamarca 1
Arujá, SP 1
Caçador, SC 1
Kampung Teluk Gadong Kecil, SGR 1
Santa Maria, RS 1
Unión de Crédito Agrícola de Hermosillo, SON 1
Brasília, DF 1
Hoboken, NJ 1
Lacour-d’Arcenay, Bourgogne-Franche-Comté 1
Guaíra, PR 1
Elko, NV 1
Elk Grove Village, IL 1
Camaçari, BA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • souvlaki_man Connor Zacharias (@souvlaki_man) reported

    @Ubisoft ur game is so broken. please dm me and help me fix an issue. i can’t even log into the game and i spent $30 on this

  • Adeeb83691729 Adeeb (@Adeeb83691729) reported

    @UbisoftSupport I can’t play Far Cry 6 on my PS4 it says connection to Ubisoft services have been interrupted. Plz resolve the issue ASAP

  • FullOfXP FullOfXP (@FullOfXP) reported

    @YoLon3rWolf @Ubisoft @cheetahcheza I dont understand your problem? I got a good team and won. Did you die too many times to him and got mad at him?? Boo hoo gonna cry?

  • juan_Garciia ManuelDuug (@juan_Garciia) reported

    @UbisoftSupport there are connection problems with Ubisoft, I can't enjoy far cry 6 weekend for free

  • Kid_Giggy GiG 🇺🇦 | iG (@Kid_Giggy) reported

    some time last year Vitality vs Empire has a similar issue where French internet was down and the game was postponed. We are going to speak to Ubisoft and request the game be played at a later date but we will have to see. Thanks for the support

  • expert_45 Expertgamer45 (@expert_45) reported

    @chaos_r3born @_LarZen_ @BenjiSales Yes but all of them do not have a service where brand new big AAA games is released on it day one, only Xbox and Ubisoft has that. That's the big difference.

  • Vigil_HD ELyeS (@Vigil_HD) reported

    @Rainbow6Game Fix Ubisoft connect and web core eating my CPU.

  • GoleoD Dragonix86 (@GoleoD) reported

    @Ubisoft server down for log

  • LordBaneThePlay LordBaneTheSpook (@LordBaneThePlay) reported

    @Nashtiin Minutes..?? Atleast it's not hours.. something Ubisoft actually managed to fix.. I remember a year ago, when it took 5-10 minutes for me, and the estimated time was 1:40, or something. And, also almost no queue time, during events. Like, at max, one minute, one time. I think it's

  • xavi_xirm ItsXav (@xavi_xirm) reported

    @Godgreen_Tyreen @CTZNr6 I don’t think the anti cheat will help console. That’s more of a MS/Sony issue than Ubisoft. I think PS5 doesn’t read the xim idk about ps4

  • oOStep_Oo 丂ｲ乇ｱ 🌑 (@oOStep_Oo) reported

    @UbisoftSupport Far Cry 6 free weekend servers not working? Can’t connect to Ubisoft Services

  • vyasrushi3 vyas rushi (@vyasrushi3) reported

    @JustAnLED Let's be honest...Elden ring has same boss fights, Dungeons, Ruins for the 100th time, wide and empty landscape, poor enemy scaling and broken builds.....it's a Ubisoft game but without map markers, the thing that carries it is its amazing soulsborne gameplay, that's all

  • Terxbor Formedras (@Terxbor) reported

    @ZeeZeeMooMoo I'm sure Ubisoft would be willing to fix that with some Helix Credits. Though I'd rather just rely on my parry timing.

  • ScottToal88 Scott Toal (@ScottToal88) reported

    @FarCrygame is something happening with the free weekend? Just wondering as trying to acces on PS4 and just says "Your connection to Ubisoft Service has been interrupted"

  • NephthysPhoenix Kameiko (Ally) (@NephthysPhoenix) reported

    I have no problem with video games making money because they work hard and deserve it but when you choose quantity over quality your game is dead on arrival and will not make the profit you want. Square-Enix and Ubisoft also need to take lessons from it. @YongYea

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