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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • lyam_rober89
    Lyam Roberts (@lyam_rober89) reported

    @Ubisoft Scalping is a huge issue regarding the collectors edition of this release. Please message me as I would like to own a copy, but all ore order websites are out of stock due to bots and resale.

  • Rainbow6Mobile
    Rainbow Six Mobile (@Rainbow6Mobile) reported

    @JitinJob Hello! This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

  • imbratorX
    BRATOR (@imbratorX) reported

    @JarlOfRivia @Ubisoft @UbisoftCanada So you want a sequel? Like Watch Dogs 4? Tbh I'd rather have the original again and fix the narrative

  • Jcornman24
    Jcornman24 (@Jcornman24) reported

    @TheIshikawaRin Yea, you buy it on steam but still have to launch Uplay to play it. I may give it another chance, but I always have problems with Uplay

  • benKompeter
    Kompeter (@benKompeter) reported

    @lichqueenie @UbisoftSupport @Steam I tried to play Far Cry 3 but it kept crashing constantly. Ubisoft launcher was the issue and best way to fix it was pirating it because it avoids ubi launcher lol

  • Its_Dondo
    Dondo (@Its_Dondo) reported

    Bruh how is it that uno updates one time and the game is broken and has been broken since. It's always ****** ubisoft

  • ThinkdontSee
    . (@ThinkdontSee) reported

    @AbelGearSolid @wesleytypes @Ubisoft So the issue isn’t misunderstanding the story, it’s that his worldview isn’t consistently developed across the games

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    Two directors leaving a secretive Assassin’s Creed project in two months is not “nothing.” It’s also not instant doom. But when Ubisoft already has a trust problem, “don’t worry, the vision is still there” stops working until they show the game. Silence doesn’t protect confidence. It drains it.

  • NoseOfDeath
    Nose | 📺 Invincible S4 (@NoseOfDeath) reported

    That would've excited me back in the day but modern Ubisoft sucks so they'll ruin it. AC1 has its issues but I feel it doesn't need a remake.

  • thicc_stick_boi
    Frittata (@thicc_stick_boi) reported

    @SynthPotato You don’t have bud luck. You have a Ubisoft problem.

  • 3v____Xeqtr
    exe (@3v____Xeqtr) reported

    @yoxics I really don't care what this loser does. He has a pathological problem. Just re-ban him, stop letting him cosplay like a pro it's disgraceful to my culture. @Ubisoft

  • N0Sign0fSanity
    Johnny (@N0Sign0fSanity) reported

    @RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!

  • ThePeakDaily
    PEAK🏴‍☠️⚔️ (@ThePeakDaily) reported

    @SicklyTheNinJa Might be a hot take, I don't want Ubisoft to remake Assassin's Creed 1. People saying it don't hold up in 2026 are absolutely wrong and might even be a skill issue.

  • SIPITO_LORE
    sipito-lll (@SIPITO_LORE) reported

    @kazuma_kir12053 @MrEMDB @Ubisoft The ****** games and not big games or open world games , its the capacity of the console is the problem and not the developers themselves

  • urmanjoshii
    themaskedwander (@urmanjoshii) reported

    @GloriousKev Another issue is Ubisoft games, u have to disable Steam Input to make all the buttons work. Far Cry has an issue where there is no LT in vehicles. Ghost Recon freaks out randomly as it sees 2 controllers then too. On paper I want a Steam Controller but hearing

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