Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 8 |
| Madrid, Comunidad de Madrid | 4 |
| São Paulo, SP | 3 |
| Carapicuíba, SP | 3 |
| Prague, Hlavní město Praha | 3 |
| Hamburg, HH | 3 |
| Embu, SP | 2 |
| Phoenix, AZ | 2 |
| Frankfurt am Main, Hessen | 2 |
| Porto Alegre, RS | 2 |
| San Jose, CA | 2 |
| Kornwestheim, Baden-Württemberg Region | 2 |
| Moncton, NB | 2 |
| Seattle, WA | 2 |
| Bari, Puglia | 2 |
| Le Mans, Pays de la Loire | 2 |
| Orlando, FL | 2 |
| Medellín, Departamento de Antioquia | 1 |
| Bourg-en-Bresse, Auvergne-Rhône-Alpes | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Zürich, ZH | 1 |
| Metz, ACAL | 1 |
| Trichūr, KL | 1 |
| Samsun, Samsun | 1 |
| Pontivy, Bretagne | 1 |
| Alta, Finnmark Fylke | 1 |
| Lanús, BA | 1 |
| Pärnu, Pärnumaa | 1 |
| Dronfield, England | 1 |
| Austin, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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LazyGamer
(@LazyTechGamer) reported
@PairOfShuse @Chris_Dring @ImRaizzo I am so sick of uninformed people. Quit saying dumb crap EA and Ubisoft have for years had their own service for day 1 games including premium versions of games. They have been available on Xbox and pc just PlayStation has let them on it platform
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Gaming is expensive
(@OneHitSword) reported
@xMBGx Ubisoft Plus premium is also a Day one service
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adamska.eth
(@Elesoterik) reported
you only think that because you live in a country that doesnt give a **** about consumer rights. if companies are continuously and aggressively stepping on the rights of the consumer, regulation is the best fix. voting with your wallet is doing nothing, ubisoft is facing it and they just split the company and sold up, the practice continues like a clean slate with the new shell company under a new name how can consumers even make that informed decision, when every company is lying through their teeth about the product they are providing? consumers cant and shouldnt be expected to read the minds of the corporate hivemind CEOs and pushing for a world where consumers forgo all video game entertainment just incase that company is the scummy one :shrug: regulation is the correct response, and EU is the country to do it, their consumer rights are without parallel.
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Gabriel
(@gaalxxo) reported
@Lonwos @GermanStrands Yes. I think it’s better than Ubisoft games, but it had two major issues in my opinion: -Lack of enemy variety (just like Ubisoft) -Dated graphics (textures, facial expressions, snow with little deformation, some water lacks physics, feet clipping into stairs)
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ElektrycznyBaran
(@BaranElektryk) reported
@Dorizzdt @eMediaTweets @emmanuel_2m Aside from Black Myth Wukong where Chinese optimized the **** out of UE, as they did with Unity for Genshin, you're just proving my point. Fortnite has frame timing issues since before BR mode, CDPR is in early stage Ubisoft so no wonder they can't maintain their engine.
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Eric Londaits
(@itsLondi) reported
@PoruKima @wyverian_MH Not hard, I'd say. Like a GTA or an Ubisoft game. The main issue for me at the beginning was knowing what fights I could tackle... but once you upgrade enough, you stop worrying, except maybe for boss fights.
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ImHerHusband
(@ImHerHusband_) reported
I think Ubisoft support does not have a single clue of what you’re talking about, even worst is i told them my problem over 20 times in a single ticket and each time they respond like they don’t even know what’s going on, Total disaster. #ubisoft
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Bot Boss
(@TheMainBotBoss) reported
@Pirat_Nation Easy fix - never buy an Ubisoft game.
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Luumeehh!
(@DeusMachina8) reported
@Pirat_Nation well ill fix this problem from very the beginning "NEVER BOUGHT UBISOFT GAMES" 😌
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™
(@SomeSillyGoosy) reported
@SikdarTonmoy @NixxesSoftware I did not heard anything about that and personally I did not have any issue whatsoever with any game. But what Ubisoft games for example you heard do not run on Windows 11 24H2 ?
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zek
(@zekayar6) reported
Fix ur ******* game @Ubisoft, 2x in a row reconnect bug ******* ****
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Mikołaj Andrzejuk
(@Hgdssjidjn) reported
@TheCrewGame Fix your game ubisoft I cant play the game
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CanesRx
(@DarkVerts) reported
I actually can’t play siege normally without getting Elo trappers and ******* hackers every dam game. Shits starting to piss me off. @Ubisoft @Rainbow6Game fix ur game please, It’s unplayable😔
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Morten Nielsen
(@Moef01) reported
@Assassins_UK They will be memories now, since Ubisoft now wants us to destroy any physical copies of our games at the end of service. So thanks for nothing.
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B͟l̴o͝o̷͞dM҉̡oó҉ņ̕͡Ş̷́c͏̨y҉th̸̀è͢
(@TheAbbyswalker) reported
@De1taDave @Closy123 @LiterallyCrypt 20 minutes? I had problems with my division 2 account. Ubisoft took a ******* week to resolve it
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