Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Burgkirchen an der Alz, Bavaria 1
Harleysville, PA 1
Katy, TX 1
Contres, Centre-Val de Loire 1
Realengo, RJ 1
Bielefeld, NRW 1
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Adil_Lalkin Adil_Kaliev , (@Adil_Lalkin) reported

    @GoldFlay23 @Rainbow6Game If we talk about bugs, they cannot control them, they just appear. For the "general code" of the whole Siege it's a mess up. For the developers, the only problem Ubisoft did is firing the old dev. team. I bet they left no documentation of their own code.

  • GTPhillyCrusher Gary (@GTPhillyCrusher) reported

    Division 2(@TheDivisionGame) is basically unplayable in certain aspects right now. Lag in The Summit, Pentagon Missions still messed up(Can’t do DARPA, Lag, etc.), Regulus Bug is still there keeping people from finishing it, the list goes on. #division2 #Ubisoft

  • jacksonfrey6 jackson frey (@jacksonfrey6) reported

    @LevaSoj @Rainbow6Game you should triple dare ubisoft to fix siege

  • s4ltybynatur3 🇫🇷 S4ltybyNatur3⭐⭐ 💉💉💉 🇺🇦 (@s4ltybynatur3) reported

    @TheGodlyNoob what amamzes me is that 2 minutes of common sense thinking debunk the issue while monthes of discussions and decision making at ubisoft did not ...

  • Adil_Lalkin Adil_Kaliev , (@Adil_Lalkin) reported

    @ItsJoCa10 @Rainbow6Game Ubisoft: I forgot when it was my problem

  • Kev1nR6 k (@Kev1nR6) reported

    @smhlovely reporting to ubisoft for breaking terms of service thx.

  • VeryDepressed8 Will (@VeryDepressed8) reported

    @Ubisoft just got kicked out a rainbow six siege ranked game and now it’s not even letting me online and just keeps coming up with an error. I’m on Xbox one

  • kaka_carrot penguxice (@kaka_carrot) reported

    @AskPlayStation My account was banned I checked the code of conduct and nothing I did breached anything , any how at the least can I atleast sign in with psn on ubisoft and epic games to transfer my game data to another account or platform ???

  • dumptruckmaster F off (@dumptruckmaster) reported

    @ItsJoCa10 @Rainbow6Game Exactly bruh ! Ubisoft not even addressing this **** or fixing it is crazy.... we need to really spam them in the comments about this issue.

  • BartekCysiu69 Bartek (@BartekCysiu69) reported

    @UbisoftSupport will I ever get a response to my support ticket, I reported the issue on the ubisoft website last month and I'm still waiting for a respond massacre... problem ticket is : 17853996

  • molly_yup molly yup (@molly_yup) reported

    @UbisoftSupport ive asked this a few days ago, but please help me with the bug of not being able to invite friends/ receive friends' game requests. my friends and i both play on pc, ive reinstalled ubisoft and rainbow six siege, however the issue wasnt resolved. what can i do?

  • Kadenrw1 Kaden (@Kadenrw1) reported

    @Ubisoft having a problem with mic audio on rainbow six siege

  • MoorAndre nerdiser (@MoorAndre) reported

    @Ubisoft Division if you fix it!

  • FrontlineGamer Prince Tybalt (@FrontlineGamer) reported

    @Hadesr66 Ubisoft is a **** show that'd need way more money to fix than I think people realise. They're going to go through some very rough times. I'm not exactly a fan of the idea of them buying any publishers tbh. But I feel it's getting to the point where they might need to.

  • TonksFlydog Flyingdog (@TonksFlydog) reported

    @UbisoftSupport @Pratham1709 I have the same problem. It loads up and I see the UbiSoft logo then an indefinite black screen. I have the game through the Ubisoft Connect

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