Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More

uplay-ubisoft Hero Image

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PaidLevyBot PLB (@PaidLevyBot) reported

    Monopoly Plus on PS4 has bricked for us the last two times @Ubisoft FIX YOUR GAME.

  • giorgosioanni17 giorgos ioannidis (@giorgosioanni17) reported

    @Ubisoft We have problem with assassin's greed valhalla. Doing the finding fritjof quest and I am supposed to follow Tyra and she doesn't move I tried reloading and didn't fix it. Any suggestions? Please let me know if you can fix it. It's been o month we didn't hear news from y

  • Estevan_Persie Esteban Espitia (@Estevan_Persie) reported

    @whyaif Yes, I also did everything I read and everything they recommended and nothing worked, so I contacted Ubisoft directly to report the problem and they basically told me to wait

  • whyaif o (@whyaif) reported

    ubisoft has given this link for anyone dealing with the #eac #wildlands issue, i tried them all but the prompt at the bottom and nothing has worked so far. please try and let me know! it’s in my responses.

  • PaddletailPhil Philly Okeechobee (@PaddletailPhil) reported

    That reminds me Ubisoft Fix your goddamn company, also remaster Driver San Francisco for Switch with all DLC

  • BeekerPatriot BeekerPatriot (@BeekerPatriot) reported

    Thank you Ubisoft for the continued **** experience. My son and I tried to play Wildlands together. 2 separate accounts and 2 separate purchases of the game. 1 on each account. AND we keep getting "kicked by EAC" error every time one joins the other's game.

  • ZaraMae17 Zara (◕ᴗ◕✿) (@ZaraMae17) reported

    @Rainbow6Game @Ubisoft I keep getting disconnected from my rainbow six siege matches every few games and it's very annoying and inconvenient and makes me look bad. My internet is completely stable, please fix this bug. [Platform: Xbox One]

  • kishskills1990 kishskillz90 (@kishskills1990) reported

    @Xbox_Series_XS It just me think that the Ubisoft games will now be part of the service, because previously you had to subscribe to ubisoft+ to play those games as part of a subscription, but it's probably not exclusive to Xbox, I bet you Sony will say EA and Ubisoft games are coming to ps+ soon

  • sauce20081 sauce2008 (@sauce20081) reported

    @UbisoftSupport @Syziggyttv Fix your uplay servers

  • Amy_Schultz6 Amy Schultz (@Amy_Schultz6) reported

    @jordanntateettv @Ubisoft Well if the customers service don’t get back to him then I suggest he tries searching for KDTECHZ

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported

    FFS, EA is terminating its FIFA because they want to innovate... I smell more monetisation within the game that will involve NFTs because EA hasn't learnt anything about the backlash against Ubisoft NFT service that has now died off.

  • JackFPS_ #XL JackFPS (@JackFPS_) reported

    @UbisoftSupport id love to do that but I dont own another Ubisoft title on the epic launcher. When launching Siege I dont get given the option to link them, it shows that siege is launching, then tells me to log into my ubi connect account, and then gives me the error before signing me in

  • Bys_64 By's (@Bys_64) reported

    @GargaBlargBlarg @IGN All borderlands series did it with no issue, they mostly just scale the number of enemies depending on the number of players. Heck, even Ubisoft's H.A.W.X had players choose difficulty individually in any co-op mission, so these devs have some explaining to do.

  • Goblin2720 Goblin (@Goblin2720) reported

    @aditya__ftw @Ubisoft quick and ez fix

  • AnchorMcDaddy Anchor McDaddy (@AnchorMcDaddy) reported

    @UbisoftSupport Xbox Series X, I don't have the error code atm but I can send it later But the message goes on about being unable to reach Ubisoft services

Map Check Current Status