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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 10
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
Meyenheim, ACAL 1
New York City, NY 1
Guénange, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • EmperorofManknd
    Emperor (@EmperorofManknd) reported

    @TheRealZephryss Why are you begging them to not fix it I don’t understand how you think they just magically missed this one when it was obviously shared all around Ubisoft left it like that on purpose

  • CB47192501
    @chacachaca13 (@CB47192501) reported

    @chris14158492 @Ubisoft You're not wrong. Live service slop and radical ideology have ruined this company. All started with a culture of Cosby Room employees who didn't know how to be professional. Then the Angry Birds threatened and hijacked the company. All while the CEO did bugger all about it.

  • ivanroman999
    Iván Marcelo (@ivanroman999) reported

    @haderax1 Game was good, not great. But the disastrous launch just uncovered the problems at Ubisoft, they wanted to be an annual franchise so bad, they didn't even finish their games properly. And the unbelievable thing is that they didn't learn anything about that mistake

  • JNavok
    Jacob Navok (@JNavok) reported

    This is very misleading. Emerging tech didn’t hobble the Ubisoft stock price. Rather Ubisoft’s massive cost structure (employee base) relative to its sales is the problem. Ubisoft has around 17k employees to Take-2’s 12k. Take-2 does $6.6bn in revenue to Ubisoft’s €1.4bn. Take-2 generates 5.5x the revenue per employee.

  • ChrisHalici
    Chris Halici (@ChrisHalici) reported

    @Ubisoft @UbisoftSupport I’m begging for some assistance with Support Ticket 26341348 . It’s almost been a week, and I just need a quick and simple resolution. I don’t know who else to communicate to in order to address this issue. Thanks

  • MisterBlitzer79
    MisterBlitzer79 (@MisterBlitzer79) reported

    @Ubisoft can you fix that stupid *** Ubisoft connect loader so I don't have to reinput the ******* password every few days; either when I use yours directly or via Steam's connection to ya'll. I hate loading a ****** game and have to dilly dally **** with it every goddamn time. Like kick it once a month or some **** but not every few freakin days. #TheBlitzNation #FartingAroundWithPasswords

  • mohitSi86870121
    mohit singh (@mohitSi86870121) reported

    @Ubisoft Fix double assassination cam

  • Shaheen72223471
    Shitpost Connoisseur (@Shaheen72223471) reported

    @TimoTweetss Valhalla's pacing issues, tbf is 100% Ubisoft forcing them to make several of the region arcs mandatory to reach the conclusion by level gating. There were atleast 3 final arcs that were entirely unrelated to Sigurd's arc which had the biggest payoff.

  • KilroyMr
    Kilroy (@KilroyMr) reported

    @NormBreaker3 @spiderb0y2 Downloaded the OG game on my steam deck and found out I can't play because it requires an Ubisoft account login each time it launches. Not an original platform for AC4, but I still think it's a bad point to critique the remake over, when nobody cared enough with the original.

  • HotSauceSZN
    HotSauce-SZN (@HotSauceSZN) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport the voice chat game chat still does work for rainbow I can’t hear nobody speak. Yall said yall fix it in the update yesterday. Don’t lie to us.

  • CalicoEricjxqr
    Calico Eric (@CalicoEricjxqr) reported

    @Ubisoft How about you fix the character that are already in the game? Just a thought. Same 40k players for 10 years is wild. I got one tapped while being Juren from a Nobushi that had her bleed feat and spammed her trackabke zone. How about fix that?

  • gamingamigos24
    Gaming Amigos (@gamingamigos24) reported

    On July 11, many PC players reported that Black Flag Resynced crashed as soon as Ubisoft Connect launched. Several users said offline mode also failed, despite Ubisoft stating the game is fully playable offline after its initial activation. Some reported they were unable to access the game even after several hours of previous playtime. The outage also affected other Ubisoft titles, including Immortals Fenyx Rising, according to player reports. Not every player was impacted, suggesting the issue may have affected specific authentication scenarios.

  • Swytchers
    Alec 🥶🔥 (@Swytchers) reported

    @VintageKev10 @QNDZYcom No it didn’t , the dumb *** Ubisoft higher ups needed to get there head out there *** and let mark and his team transfer it over to a different engine so all the netcode issues would stop

  • lunaabeanz
    ☆🌙 LunaaBeanz🌙☆ (@lunaabeanz) reported

    @Ubisoft Can you please patch "The Other Brother" questline. I was able to fix it myself but had to spend over 30 mins on reddit trying to fix it. For such a big quest - being locked like that & not knowing a clear path forward made that frustrating.

  • Spiced_A
    Austin (@Spiced_A) reported

    @Gapi182 @NikTek Something's broken in the game dev pipeline if a studio like Ubisoft needs financial subsidies from the Singaporean government to produce a game...

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