Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 5
Colorado Springs, CO 2
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1
Wernigerode, Saxony-Anhalt 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Saint-Malo, Bretagne 1
Gouvieux, Hauts-de-France 1
Laon, Hauts-de-France 1
Ellensburg, WA 1
Rosharon, TX 1
Parker, CO 1
Chicago, IL 1
Albuquerque, NM 1
League City, TX 1
Las Cruces, NM 1
Alvin, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • sulfuricsteam8 sulfuricsteam8 (@sulfuricsteam8) reported

    @Ubisoft @Brawlhalla @primegaming Stop pushing NFTs into games. It’s not working. Everyone hates it. It’s useless.

  • TrueNorthMoose_ Moose 🇨🇦 (@TrueNorthMoose_) reported

    @AtlCanadianGG The issue isn’t the fact that there’s cheaters. The issue is Ubisoft has done little to nothing up until recently to fight the cheating situation and even then has been going about it the wrong way in comparison to other triple A title games.

  • dady_long_legs4 Cozmo💚☘️ (@dady_long_legs4) reported

    @JoshChomiuk @Ubisoft How much money do you need to solve your problem ?? I'll be helping 10 people

  • TootXB Toot: #R6 Caster 🇬🇧 (@TootXB) reported

    @Yeeyeetbrother @Rainbow6Game There were updates from Ubisoft years ago when it first started happening. Its an Xbox/Playstation level issue, not a Ubisoft level issue. They can't ban anyway as the adapters are not illegal and the T&Cs don't cover such devices. They don't mess with the game or game code.

  • joaocsandi JC | 👑 🎮 🔥 🎮 👑 (@joaocsandi) reported

    @hoodnewzmedia @TCMF2 Ubisoft market cap is $7 billion no? Capcom around $5.3 billion I don't see the problem there...but I wouldn't like to see Ubisoft as a PS publisher

  • LewisSm13427739 Lewis Smart (@LewisSm13427739) reported

    @Ubisoft Assassins Creed is broken for me. The Forge and the Flame is stopping me from getting the platinum. The people are just standing there! Please help as this is sending me insane!!!

  • JemdiJess JemdiJess (@JemdiJess) reported

    Dear @Ubisoft @Rainbow6Game can you please fix the hit registry? We're all low ping and we still got shot in places we already left 2 seconds before they shot there. I hoped it was just a fluke, but its repeatedly happened the past 7 matches

  • Benjaminrod801 Benjamin Rodriguez (@Benjaminrod801) reported

    @UbisoftSupport when can I play a game of siege without getting an audio glitch and me disconnecting , big dev team and all and all ubisoft cares about is dumb nfts and new games noone cares for

  • YoSchlat Schlat (@YoSchlat) reported

    @KingOHamsters @shbzz @Rainbow6Game you can still use them, but that’s a sony/microsoft issue not ubisoft

  • JTStrickland45 JT Strickland (@JTStrickland45) reported

    @PeterKlock91 @RealArcherEarl @BenjiSales Visuals and Exploration mean absolutely nothing. If a sequel can’t even have better visuals then there is a major issue. More of the same doesn’t generate hype? Then wtf do you call Ubisoft?

  • hd_UDIC John Hosie (@hd_UDIC) reported

    @ac_landmarks Wish Ubisoft would fix Unity to allow for a proper New Game, and also to fix the broken Initiates system

  • Ayden18707379 God's right hand man (@Ayden18707379) reported

    @Ubisoft FIX R6 XBOX AND PS

  • lillystoreyy Lilly :) (@lillystoreyy) reported

    @UbisoftSupport i can’t login to my account it just says “a Ubisoft service is currently unavailable. Please try again later.”

  • Ayden18707379 God's right hand man (@Ayden18707379) reported

    @PAYDAYGame TELL UBISOFT TO FIX R6 ON XBOX

  • alecfisher01 Alecfisher (@alecfisher01) reported

    @halftheaxis @R6Extraction It won’t be fixed and content creators in siege will continue to have very low standards for what’s considered “steps in the right direction” Ubisoft loves to be invasive in hopes it’ll solve issues when they being a billion dollar company could literally get a better anti cheat

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