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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Limoux, Occitanie 1
San Luis, SL 1
Guadalajara, JAL 1
Abbeville, Hauts-de-France 1
Noisy-le-Grand, Île-de-France 1
Toronto, ON 1
Madrid, Madrid 1
Barranqueras, CC 1
Acapulco de Juárez, GRO 1
Kowloon, Kowloon City 1
Longueuil, QC 1
Neuruppin, Brandenburg 1
Hannut, Wallonia 1
Heldenberg, Lower Austria 1
Paris, Île-de-France 3
Sitten, VS 1
Creil, Hauts-de-France 1
Dieppe, Normandy 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • miptrix
    mip (@miptrix) reported

    @Ubisoft you can fix every bug but when you shoot a window and the piece stays for 7 seconds nice

  • LeFraqg77
    KhoyaFraqg (@LeFraqg77) reported

    40 min in blue screen nice game fix this **** pls @Ubisoft @UbisoftSupport @Rainbow6Game

  • UnbendingArc
    UnbendingArc (@UnbendingArc) reported

    @WorkWombatman Any news on companies like Ubisoft not working? Got Black Flag with physical items last week with the hopes of making it digital to play on my Series S in the other room. Now I wish I just got the digital version.

  • Pacbull_r6
    Pacbull ⚡️ (@Pacbull_r6) reported

    @Yomi_R6 @Ubisoft did u find a way to fix it

  • PimpGremlin
    Gremlin (@PimpGremlin) reported

    @Ubisoft @Rainbow6Game Fix you ******* anti-cheat and start hardware banning people like I shouldn't be running into cheaters every game or every other game depending on the day. Also fix your damn SBMM; I shouldnt be getting Champions and Emeralds in ******* Silver lobbies.

  • Black_wolf_1978
    Blackwolf_King42 (@Black_wolf_1978) reported

    modifier and walls thats not there buffing shotting cant hear the guns drones coming at you like we in legendary the game is trashed and cleaners taking control points not happening the icon for the pilot is on @divisiongameHQ @Ubisoft @Orkanos when all this going get fix

  • ReaperwolfG
    ReaperWolf_Gaming (@ReaperwolfG) reported

    Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

  • DiamantThomy
    Thomas Winkelmann(DiamantTh@troet.rocks) (@DiamantThomy) reported

    @ariange1o @Pirat_Nation I understand the argument that For Honor was not sold as a native Linux game, but that does not fully answer the refund question. The problem is not that Linux users suddenly invented a platform promise out of nowhere. The problem is that Steam now includes Steam Deck, SteamOS, Proton, Steam Machine compatibility information and a wider compatibility ecosystem that customers actually use when deciding what works for them. When Steam shows a game as playable or compatible in that environment, and ProtonDB also points toward practical usability, this becomes more than a random unsupported edge case. Ubisoft can choose to prioritize anti-cheat over that compatibility path, but the customer consequence should not simply be ignored. If a game keeps receiving updates on Steam, publishers should keep the current Steam ecosystem in mind, not only the platform label from the original release. Refund demands make sense when a practical compatibility use case existed after payment and then disappears because of a later publisher decision.

  • kokesher3
    Koke (@kokesher3) reported

    @Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.

  • XARAY10
    Aaron Ramirez (@XARAY10) reported

    Siege Might be the most sorry lobbies ill be in. There's so many cheaters with Xim and Strike Packs users with no shame on using them. Ubi Barely handles them. people literally spam crouch, TK, and throw the ******* game if someone pisses them off. @Ubisoft PLEASE fix this BS

  • NoLimitGuff
    Guff (@NoLimitGuff) reported

    @Rainbow6Game Yo ubisoft FIX YOUR ******* GAME HOW ******** AM I IN A RANKED GAME BLUE SCREEN FOR 40 MINS ALREADY

  • crimson21212
    crimson knight (@crimson21212) reported

    @Ubisoft idk how you guys are genuinely still a company. New season of seige. First game we get swept 0-4 cause tm8s dont work with team. Next game 2 people disconnect. 3rd game you cause me to lag out then I cant join back and im banned for 30 minutes. Please go out of business.

  • M15T4J4Y
    Jay (@M15T4J4Y) reported

    @WeezSays @LonoSG Not true for all of them. Steam’s own offline-mode FAQ even says games that use an external launcher often won’t start. You lose multiplayer, sure. But a lot of single-player titles still won’t launch if EA App, Ubisoft Connect, Rockstar, or CDPR’s REDlauncher can’t phone home. I’ve had that exact problem with Mass Effect Legendary Edition (EA) and Witcher 3 after the next-gen launcher got added. “Steam games play offline” is true for some Steam games. It’s not a blanket rule when the publisher bolted a second storefront onto the install.

  • SemiconductorsX
    Semiconductor Insider (@SemiconductorsX) reported

    NVIDIA is using games to break into Windows on Arm, not just AI demos. RTX Spark PCs start shipping as early as September. At Gamescom it lined up EA, Ubisoft and Embark. F1 25 and Arc Raiders are named. Anti-cheat support is coming too. The pitch is 1440p AAA above 100 fps with DLSS and ray tracing on the Blackwell GPU next to a Grace-class CPU. That is the Qualcomm contrast. Snapdragon already has Easy Anti-Cheat and Fortnite on Arm. Adreno X2 roughly doubled generation-on-generation, but Time Spy still sits near an older Intel iGPU, not discrete-class GeForce. Eric Demers, who ran Adreno for years, left Qualcomm for Intel this year. Asus and MSI first-wave Spark units are already reserved out, matching the Taiwan reports. Lenovo, HP, Dell and Microsoft follow. A sold-out $3,000 Arm laptop does not fix the PC cycle. It does put GeForce, CUDA and a game list on WOA before Qualcomm has an answer at that GPU tier. Software support is the gate. Hardware allocation is the other.

  • GTArajgaming
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐝GTAraj🐝 (@GTArajgaming) reported

    @darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control

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