Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 7 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Fahrenheit (@Executor250624) reported@jonxler @ham_1500 @nurlowe_swints Eagle Patch isn’t for the freeze fix is the thing, most people these days undergo the freezing bug post October 2023 after Ubisoft made some server update iirc. Not sure if Eagle Patch has since included a baked in fix or not tho
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Gaijin - Markus *** News (@Gaijin_Markus) reported@NostalgiaPro I have every Assassin Creed made, when I was have video card issues with my Scorpio Edition, I bought the XB series S. They still played on it .. but when I subscribed to Ubisoft+ they updated all of the for X/S edition, now they are unusable from the HDD to any other than X/S . They did the same with my RDR2 Ultimate . I am so happy I have the physicals . Some day I will replace the video card for my Scorpio Edition , until then, I'm stuck
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Pouët (@Pouet2) reported@Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!
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Dr. Masyer Tech (@HighNGamingNews) reported@werewookiee @PaulsGamingLive @klobrille Ubisoft issue but go on
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Mizibert (@Mizibert) reported@Pirat_Nation did he not die on a plane crash or eas that another ubisoft corpo?
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LEWR6 メ𝟶 (@afterhoursLEW) reportedDMR IN SIEGE ARE BROKENNN FIX THEM @Ubisoft @Rainbow6Game
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DreddSnail (@DreddSnail) reportedI'd say I can't wait for EA to go bankrupt alongside Ubisoft but at this point they'll just be bought by Microsoft who will still continue to perpetuate the problems instead of fixing anything.
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Anxsighety (@AnxsighetyX) reported@JezCorden @klobrille Believe this is a Ubisoft issue not a Microsoft one.
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Game Pro (@GamePro007) reported@BeatzCreations @TheDivisionGame TD2 HAS THE SYSTEM Snowdrop Engine OLD, OBVIOUSLY THIS GAME IS FULL OF PROBLEMS. AND THERE ARE ONLY 20 DEVS AND UBISOFT IS RUSHING TO MAKE MONEY. THE NEW SNOWDROP ENGINE IS BETTER, BUT FOR TD3 bye agent
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Pouët (@Pouet2) reported@Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!
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Division Legend (@division_legend) reported@TheDivMobile @Ubisoft is this a joke? They kept delaying the stream, only to drop a month-old recorded video? Nobody there seems qualified, 2-year-old issues still unfixed. Critical problems in development, management, and compliance. tbh, better to just shut the game down at this point.
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killerfirerage (@Anthony98900536) reported@regwithtehswag @pokopakku Honestly to me this whole things just sounds like a company using the legal system to it's advantage to get what they want and ignore the problems that one of their higher-ups caused we seen this before with other companies like Ubisoft but unlike them this company is not thatbig
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Parris (@vicious696) reported@cyntheticss @Ubisoft you have a problem
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Synth Potato🥔 (@SynthPotato) reportedAssassin's Creed's current modern day plot is not working. I do not know a single person who's invested in this plot so far and as someone who has read every single file in both AC Shadows and Black Flag Resynces alongside all the rifts, the writing so far has been incredibly uninteresting and poor. The current 2096 animus EGO storyline needs to go. Modern Day in Assassin's Creed was in a strange limbo for years after Desmond up until the Layla story during Origins-Odyssey-Valhalla which was a genuinely exciting breath of fresh air and it really felt like in Valhalla, Ubisoft had finally figured out an exciting path forward for the franchise. The ending of Valhalla's modern day, setting up this Basim plotline was genuinely awesome and I was excited to see where it goes. Of course, Ubisoft abandoned it. In its place is this live service animus hub storyline that has entirely failed to grab anyone's attention. There is just nothing going on here, there are no characters, no events, no real plot. It's just this animus war against an evil abstergo AI. It has entirely failed to capture the original adventure tone of the Desmond games, or the mystery of the Layla storyline, and instead settled in this awkward spot where it feels like Ubisoft desparately wants to remove modern day from the franchise and landed on the most ignore-able plot possible instead in an attempt to satisfy the fan base while basically removing modern day. I think this plot needs to be abandoned. No one is invested, no one wants this. Ubisoft needs to decide either to keep modern day and actually invest proper work into it, continuing the Basim plotline from Valhalla. or to simply let go and remove modern day for good. This awkward middle spot they've landed on where modern day is just a front for live service content is for no one.
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. (@Silva_costa_07) reported@TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.