Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KhalidAlwahedi1 Khalid Alwahedi (@KhalidAlwahedi1) reported

    @Ubisoft @Trackmania Fix ps4 servers in Rainbow six

  • thomasDecoste1 thomas_Decoste (@thomasDecoste1) reported

    @UbisoftSupport @Rainbow6Game Ubisoft fix your game it’s been nearly 3 hrs or more and still can’t get into the severs like wtf

  • og293 Alienix Gaming (@og293) reported

    Uh are the Rainbow servers down? @Ubisoft

  • srlium steve lium (@srlium) reported

    Hey @UbisoftMTL and @Ubisoft I’ve been trying to help people get the platinum trophy in Farcry New Dawn. The bookworm error is a constant problem that has no work around. I suggest either fixing the problem or changing the “have buddy will travel” trophy.

  • kinouR6 kinouR6 (Joe)(LFT) (@kinouR6) reported

    @UbisoftSupport everytime without fail, when i open the steam version of rainbow six siege i get booted for “connection issues” when i have no issues with the wifi. It works completely fine on the Ubisoft connect version. Please fix this i have lost may too much elo to this bug.

  • UhOhAIex hatethismfAlex (@UhOhAIex) reported

    @Ubisoft fix your ******* servers.

  • calebrhysb Caleb Butler (@calebrhysb) reported

    @Pengu im having a issue where it keeps crashing on steam i havent tried on uplay yet but i think i have verified all my files uninstalled and reimstalled but its still happens btw its on start up and after/while trying to find a game

  • seazval SeaZ (@seazval) reported

    Still having issues with steam, epic games, chrome, origin and Uplay after 1 year. contacted support for each of these companies separately and their support just copy and pasted off a website i could just visited and read my self.

  • Dragonb52892364 Dragonball (@Dragonb52892364) reported

    @Ubisoft @Trackmania Fix your servers

  • Tadej04209226 Xp_Juice (@Tadej04209226) reported

    @UbisoftSupport Dear ubisoft can you try and fix this problem for ps4 I'm waiting mire than an hour to play thank you

  • Owen31444336 Owen (@Owen31444336) reported

    @Ubisoft @Trackmania Stop posting fix a f****** R6 servers for PS4

  • renanursino R_guilherme (@renanursino) reported

    @Ubisoft it will be possible for you to fix the errors of RainbowSix siege on ps4 please

  • RichJStanton Richard Stanton (@RichJStanton) reported

    This used to be a Ubisoft problem but you increasingly see it across the AAA industry. The bigger budgets get, the less room there is for risk, the more 'safe' the product has to be. It encourages the kind of formulaic and repetitive design you see every year.

  • okboome64568989 ok boomer (@okboome64568989) reported from Philadelphia, Pennsylvania

    @Ubisoft fix yo servers now

  • spoodway NFS 𝕮𝖑𝖎𝖕𝖕𝖎𝖓𝖌 𝕴𝖘𝖘𝖚𝖊𝖘 (@spoodway) reported

    @MrTARIQSs Thats my problem with Ubisoft in the recent years, their games don’t stand out they aren’t good they aren’t bad, they are just there in the store to buy. I feel they lack a lot of creativity now and idk why.

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