Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 3
Alcantarilla, Región de Murcia 2
Marlton, NJ 2
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Halifax, NS 1
Homécourt, ACAL 1
Newark, NJ 1
Chicago, IL 1
Altkirch, ACAL 1
Le Cannet, Provence-Alpes-Côte d'Azur 1
Huancayo, Junín 1
Ilford, England 1
Mérignac, Nouvelle-Aquitaine 1
Jaipur, RJ 1
Rambouillet, Île-de-France 1
Byans-sur-Doubs, Bourgogne-Franche-Comté 1
Murcia, Región de Murcia 1
Århus, Region Midtjylland 1
Wildwood Village, NH 1
Sicklerville, NJ 1
Montpellier, Occitanie 1
Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes 1
Bengaluru, KA 1
Gurgaon, HR 1
Sydney, NSW 1
Burgkirchen an der Alz, Bavaria 1
Harleysville, PA 1
Katy, TX 1
Contres, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Jebruisary Jebruisary (@Jebruisary) reported

    STOP THE CHEATERS @UbisoftSupport I'm sick and tired of you developers at ubisoft doing absolutely nothing about it words like 'our team are working on a fix'dont mean nothing I hope siege loses its community or even better I hope ubisoft loses its community greedy as anything🤬

  • GameOverThirty Game Over Thirty (@GameOverThirty) reported

    3/ their major franchises generally find consistent popularity. #Ubisoft has tried to find new revenue generation in additional "live service" titles (#SkullandBones is next) but whether it be market, or product, I don't think they get the engagement to make them work.

  • RyuKii71037859 Caey (@RyuKii71037859) reported

    @elonmusk Please buy ubisoft and fix assassins creed. They ruined it love u <3

  • ItsJontis Jontis (@ItsJontis) reported

    @Jorraptor Excited for Dead Space too, so I can see where you are coming from. Ubisoft is a whole other issue lol

  • TotallyLegitR6 Legit (@TotallyLegitR6) reported

    Ubisoft gotta fix this cheater problem. There is a cheater in every match I play.

  • JennyBandicoot Jenny (@JennyBandicoot) reported

    @eurogamer Ubisoft is actually sooooo bad. They need to drop the live service F2P games. Focus on single player games with rich stories & gameplay. They need to establish new franchises & let the exhausted ones die or take a break. By new franchises, I don't mean this F2P live service bs

  • toivonen_eetu Keuppi (@toivonen_eetu) reported

    @UbisoftSupport I'm trying to play for honor but ubisoft connecti ain't working. Many of my friends have the sam issue right now. Fix?

  • ApocalypticFor1 Dr. ApocalypticForesight (@ApocalypticFor1) reported

    @elonmusk Doesn’t matter, buy EA, Blizzard and Ubisoft and fix their BS.

  • THEMILKY92 THEMILKY (@THEMILKY92) reported

    @infrarogue89 I'd be very suprised if MS acquires them, they need to concentrate on what they have now and putting out content, but yeah ubisoft is in a bad place, still no news on beyond good and evil 2, delays, dev issues and so on... its a very sticky situation, but this is what happens

  • Vladjaye Vlad (@Vladjaye) reported

    @Jorraptor can we get some coverage of the issues in AC Odyssey that Ubisoft just hopes to stay ignored? Orichalcum ore map (helix item) breaks the ore collection in a world. Tartarus item in Oikos can't be purchased because of error on their end. Same happened ~8 weeks ago.

  • SimplyMincy It's comical right (@SimplyMincy) reported

    @Luke45407810 @Ubisoft oh wait it is broken not turned off? Urgh... I was legit trying to play this weekend and I assumed the servers were turned off. Now I am upset to know it is just a bug they are not fixing... smdh

  • leeboxall01 Lee Boxall (@leeboxall01) reported

    @UbisoftSupport Hi Ubisoft, thanks for contacting me! I don't recall seeing an error code, it's like I've lagged out, but my internet was still working perfectly fine. I didn't disconnect from Xbox Live or the party I was in. This seems to be a pretty regular occurrence for me and my friends.

  • GameAndGander GameAndGander (@GameAndGander) reported

    @SkillUpYT I've been mulling this over and I have another point to add. The Ubisoft subscription service must really be hurting, right? Unlike game pass they are only adding first party Ubisoft games. When was the last big budget Ubisoft game? Far cry 6 that came out Oct 2021?

  • Votrelec2 Votrelec (@Votrelec2) reported

    @tataunaplays @Trackmania @Ubisoft - they are not able to enforce the rules that speak clearly.. several times reported one and the same problem ignored.. yesterday's situation - the guy who gets banned for cheating in TOTD also gets a reward for the first place.. it's just a mess

  • Maggie24491997 Maggie (@Maggie24491997) reported

    @Noahcg3 @Ubisoft I had more problems no dying on switch than ps4 at the beginning. It was pretty ridiculous 🙄 but yes is soo much easier to replay.

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