Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Seattle, WA | 2 |
Clark Bayshore, MI | 2 |
Saint-Denis-en-Bugey, Auvergne-Rhône-Alpes | 1 |
Romainville, Île-de-France | 1 |
Cormeilles-en-Parisis, Île-de-France | 1 |
Monterrey, NLE | 1 |
Adelaide, SA | 1 |
Schwedt (Oder), Brandenburg | 1 |
Canberra, ACT | 1 |
Leverkusen, NRW | 1 |
Béziers, Occitanie | 1 |
Ibbenbüren, NRW | 1 |
Seclin, Hauts-de-France | 1 |
Békéscsaba, Bekes County | 1 |
Tacoma, WA | 1 |
Homestead, FL | 1 |
Lusciano, Campania | 1 |
Wiesbaden, Hessen | 1 |
Strelcha, Pazardzhik | 1 |
San Leandro, CA | 1 |
Kyosai, Gyeongsangnam-do | 1 |
Brampton, ON | 1 |
Göppingen, Baden-Württemberg Region | 1 |
Newport News, VA | 1 |
Waynesville, MO | 1 |
Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
Antwerpen, Flanders | 1 |
Paris, Île-de-France | 1 |
Tampa, FL | 1 |
Jeffersonville, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Jack ✪ (@jacksmhh) reported
@Rainbow6Game Uninstalled your game, ddosers, xim, unnecessary changes, sound glitch. Today my controller disconnected and I reconnected it and my controller wouldn’t respond to the game so I had to restart my game and I got banned. Great game Ubisoft!!
-
HaanSolo 🔥 (@HaanSoloR6) reported
I wanna grind this game daily, i wanna improve on all my issues, get better but at this point.. i just wanna buy Uplay+, play 3 SP games & Battlefield and just ignore Siege till January Feels ******* bad man
-
Pingas McDingas (@PMcdingas) reported
@IGN God danmit Ubisoft, why was this a problem to begin with?
-
Uriel Z (@EliteNoob007) reported
@PoeticRg @ANNO_EN Sorry to hear that. Hopefully they can fix the problem soon. I don't have time to play due to work. It would be funny to see the 460MB update when I open Ubisoft Connect lol
-
Tomi 🐉 (@tomix626) reported
@TheTakoyakiKing 👍 claim it before the 10 or 11 indont remember when it ends ! Ubisoft connect search that in Google the first thing then create or login and claim it! :D
-
Derouter🎮 (@Derouter_) reported
@actorslif3 @Ubisoft @Rainbow6Game If you restart your console (if you are on console) it should fix it
-
Aftershock Propaganda (@Aftershock_best) reported
@Kotaku person who writes this **** must only be able to see race and not understand what Ubisoft is the problem is you... get help
-
... (@M_vitro_) reported
@Sephyr0thAlter @DjLeoMonteiro @Ubisoft close the client and open it again, try it. if it still not working, try open it as admin
-
Big Bore (@marraHarvey) reported
@SophNar0747 Tbf Ubisoft apparently does have a problem where if you arent french you aren't even going to get a decent position. I think they opened an office in Shanghai, maybe, and any sort of management position is only available to french people
-
Andres Muñoz (@Andres_Croxi) reported
@UbisoftSupport I have an issue. I downloaded the update, then tried to play and the game didn't work, restarted my pc and when i logged in the ubisoft connect launcher the game started to download the update again, and that is happening again for the 3rd time... So idk what to do.
-
... (@M_vitro_) reported
@dtrevino4512 @Sephyr0thAlter @Ubisoft close the client and open it again and try it. If still not working try run it as admin
-
Donnie Drastik (@DonnieDrastik) reported
@Kirby0Louise Ubisoft is dying. The.....brilliant....move to make assassin's creed just another fortnight is a disgrace, the epic fail of watch dogs legion will not be forgotten, and the "no microtransactiin" broken promises has destroyed ubisofts klout. Sony won't touch that trainwreck.
-
R6 Intel (@R6S_INTEL) reported
There seems to be a bug/glitch, where after a match players don't receive any renown, especially with renown boosters on. @Rainbow6Game @Ubisoft @UbisoftSupport #r6 #rainbowsixsiege #renown
-
the mech (@elxbobahmed) reported
@UbisoftSupport @VladCarlsson it is obviously a problem with ubisoft connect
-
Jubei (@JubeiSRG) reported
Is there an update glitch for uplay i swear i update every time I log in