Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • DouguiNEW DouguiNEW (@DouguiNEW) reported

    @Ubisoft could change the requirements for the only 2 achievements that need the server, as they can't fix. Exactly like it was done recently in the Jump Force game...

  • Slinxz_yt Jalen (@Slinxz_yt) reported

    @0HotWaterBottle @Rainbow6Game You do realize Ubisoft has no control over the mnk problem on console right?

  • Nemesis44UK Mr Tuna (@Nemesis44UK) reported

    @Ubisoft Any chance I can get some help with a DOB error on my account? Been trying for an hour to log it with your website and its just not happening. Won't open a chat box and keeps sending me to FAQs which says to contact you!

  • Kanito_2012 Claudio Gonzalez R. (@Kanito_2012) reported

    @XboxSupport If they can act that fast on that game, why don't they "push" @Ubisoft to fix the GR:Wildlands servers? since it appeared in gamepass that is unplayable in coop mode

  • kurdeinkaufland 123einnamefälltmirnichtein (@kurdeinkaufland) reported

    @UbisoftSupport second problem is that i can't link my ubisoft account to my new playstation account. the account is still linked to my old playstation account which i can't access, account name from old playstation account and from my ubisoft account: jackeria1324.

  • chingaisaac SonOfCatherine (@chingaisaac) reported

    @UbisoftSupport I have many ubisoft games, Division 1, Far cry 4, Far cry 6 New Dawn, watch dogs 2, Assassins creed Valhala and unity , splinter cell etc and these games never crash, they just play so well

  • pinheadlou Louis Tyson (@pinheadlou) reported

    @IGN I’m more salty about Silent Hunter 5. The fact they required Uplay to play it and never fixed that is a ******* travesty. (It’s not the best, but mods remedy a lot of the issues)

  • ReflvctRAT Evan 🐀 (@ReflvctRAT) reported

    @AthienoR6 i want to say cheating but ill settle with saying the fact that ubisoft doesnt seem to prioritize this game which leads to the massive cheating issue

  • Mystic_Souls MysticalSouls (@Mystic_Souls) reported

    @Ubisoft Past few weeks while playing monopoly plus, ps4/ps5, me and my friends have been experiencing the game completely crashing, timing out, not letting you remove properties when they're available, freezing, etc. Fix the game. I'm getting sick of it and as are many people.

  • KanashiPanda_ 🔴 LIVE NOW ON TWITCH (@KanashiPanda_) reported

    @Ubisoft @UbisoftSupport , can y’all please fix your hungry shark world game on the switch, the crashes between every match is crazy.. when’s the last time this got an update??

  • TheSocialGamer Social Gamer (@TheSocialGamer) reported

    @UbisoftSupport why can't I link my Xbox account on PC. Contribute to get error message and says I'm already linked to an Xbox account. Which I went in manually and removed all Ubisoft accounts and even have authentication app security.

  • ArcticSeafoam ArcticSeafoam (@ArcticSeafoam) reported

    Ubisoft, fix your game please. I was playing Tlou2 the other day when I started swimming. NEWS FLASH I don't know how to swim!!!!

  • Technikhil_ TechNickGamer (@Technikhil_) reported

    @AthienoR6 After 7 years , at this point, it doesn't even matter. Ubisoft has never worked on the actual problems on the game that community raised.

  • b00ch Michael Butron (@b00ch) reported

    @parmderp it feels like they're trying to be 10 different games at once. i get Halo vibes, BotW vibes, ubisoft game vibes, then theres the live service stuff, etc. they're trying way too much.

  • Mystic_Souls MysticalSouls (@Mystic_Souls) reported

    @Ubisoft ANOTHER MONOPOLY CRASH

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