Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CoravanLeeuwen CoravanLeeuwen (@CoravanLeeuwen) reported

    @ANNO_EN I have been unable to download this game from Ubisoft Connect. I have tried every possible solution provided. Is this a known issue and if so when will it be resolved?

  • Cadxss gsushgd zu d (@Cadxss) reported

    @DPascaluta got the same problem but ubisoft support just won't answer

  • Breaaaddyyy ASmolBread (@Breaaaddyyy) reported

    @UbisoftSupport Any idea when the Ubisoft Connect login issues will be fixed ? seems like me and other people are having issues trying to login on the Ubisoft connect launcher ever since there was the R6 crossplay patch this friday-saturday I already tried a lot of stuff,no rslt

  • Ahmadsaad961 Ahmad Saad (@Ahmadsaad961) reported

    @Ubisoft @Rainbow6Game please ******* fix your servers everyday this time the game just stops and becomes unplayable. rainbow six siege will die id you ignore it this way

  • K_R_O_G1 727 (@K_R_O_G1) reported

    @Ubisoft Has it ever crossed your mind to fix R6 or is the whoe dev team just so fkn dense or what #11

  • FunGaming44 Fun Gaming (@FunGaming44) reported

    @assassinscreed @UbisoftSupport Why is Reda's shop now always empty in #Valhalla #acvalhalla ?? Nothing ever in there anymore to buy. Please fix this. @Ubisoft

  • lI_Hecate_lI IShadeZzl (@lI_Hecate_lI) reported

    When @Rainbow6Game decided to include cross-platform I was like "OH maybe I'll come across less MNK ******* now" But no it only increased the amount of them @Ubisoft FIX YOUR ******* GAME START BANNING THESE *****'S #RainbowSixSiege

  • MrSharkboy2262 Mrsharkboy2262 (@MrSharkboy2262) reported

    @UbisoftSupport @Ubisoft can you guys please fix the battle pass. I have the premium pass and am on level 29.. I haven’t been able to unlock anything and it’s very annoying.

  • trex42kop trex42kop One (@trex42kop) reported

    @Ubisoft @RollerChampions fix your servers, i can´t play the ******* ac4 (IN OFFLINE MODE) because you ******* mission requieres access to the damm kenway fleet and the fleet requieres access to your **** servers

  • sal47333422 SaviourTTV (@sal47333422) reported

    @UbisoftSupport @Ubisoft @Rainbow6Game why are you forcing your players to play cross play? Can't find a single game with it off. Cross play is so ******* laggy yet you decide not to fix it

  • mafioso17hunnid ♠︎ (@mafioso17hunnid) reported

    @Ubisoft FIX FAR CRY 6

  • EveryXy_ Sweet. (@EveryXy_) reported

    @UbisoftSupport are the r6 servers down? My ubisoft doesnt load and i cant find a game

  • Jaguar32X DJH32X🐆 (@Jaguar32X) reported

    @PostUp_bbb You dense boy ? So if if Tennent comes out tomorrow and buys EA then 2 months later Ubisoft then rockstar you’d have problem right ? You’d cry because you want big daddy Microsoft to buy them all because for 10 plus years you’ve had jackshit but Ls

  • Pxwerss Powers (@Pxwerss) reported

    @UbisoftSupport i don’t know if this is a Sony issue or Ubisoft… but I go to turn on my ps5 and notice so she was deleted when I never deleted it. I’m very confused

  • krezzygamer Krezzy (@krezzygamer) reported

    @Ubisoft I'm gonna be real but the last few updates to Unisoft connect have made it slower and the user experience is just becoming worse. As a CS myself, I know the troubles of developing a good experience myself. Please can you not try to fix something that isn't broken. Thanks

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