Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1
Adilly, Nouvelle-Aquitaine 1
Villejuif, Île-de-France 1
Le Grau-du-Roi, Occitanie 1
Paderborn, NRW 1
Denver, CO 1
Montfort-l’Amaury, Île-de-France 1
Munich, Bavaria 1
Grimsby, England 1
Grenoble, Auvergne-Rhône-Alpes 1
Stratford, CT 1
Tallinn, Harjumaa 1
Toulouse, Occitanie 1
Lubersac, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • jojoddity sprigatito ⚢🏳️‍⚧️ (@jojoddity) reported

    @WilboBaggis @pukicho i actually stopped to study ac:valhalla because my boss wanted to sue ubisoft on how bad the game was it is basically unplayable, there are *several* game breaking bugs with no fix whatsover that can make you lose 60-80 hours of progress it is a BIG skip

  • Golden20ies La La Land (@Golden20ies) reported

    seriously @UbisoftSupport can you finally fix these non stop Valhalla crashes!? It´s not like this was a free game. I had close to 100 crashes by now!! So 1 crash for every € paid... well done... #Ubisoft

  • NephthysPhoenix Kameiko (Ally) (@NephthysPhoenix) reported

    @Vic_pel @YouTube It really can't especially with carry overs, developing issues, and loot boxes. Ubisoft and Square-Enix tried it...didn't end well and lost revenue. You don't have to be a gamer to understand it. Believe me a lot of people see it.

  • demonicwolf_dks demonicwolf_dks (@demonicwolf_dks) reported

    Great isn't it just played Rainbow Six Extraction and game has crash 3 missions in a row, I keep losing all my progress been reset over 3 weeks of progress for something that I cant control #Ubisoft

  • darealIcar0 Daniel Márquez (@darealIcar0) reported

    @Rainbow6Game @lllSH1NOlll @primegaming i wonder what % of this people saying "stop complaining... enough with the cries... bla bla bla..." aren't playing the game at all, are pc player or maybe work for ubisoft" trust me if you were a regular console player... oh boy you would be complaining and asking for a fix

  • _Beach_Boy_ Steven MacDougall (@_Beach_Boy_) reported

    @jakemabbott @witchergame @CDPROJEKTRED Beyind shareholder interference, which was clearly an issue, I would argue a large fault lies in fans hyping 2077 for 10+ years, which of course would never live up to expectations. I had a worse experience with Ubisoft's Valhalla, which is still broken to this day.

  • CoreyDonRoland iBK_Corey (@CoreyDonRoland) reported

    Ubisoft should really stop saying how they’ll fix cheaters, they should just do it,

  • sM0th3rz a game collector (@sM0th3rz) reported

    @Aggressiveleepa i mean all fanbases are crazy but today we have the Ubisoft hate bandwagon too. i dont deny their businesss and workplace problems. yknow at least give them credits what they nailed

  • Corey__24 corey (@Corey__24) reported

    @ibjade @HavenStudiosInc what games have you worked on? sony acquiring this studio is a big deal. but im worried its just going to be a MT infested crapheap. the only games as service game that actual respects the player base is monster hunter games. so take notes from them instead of ea/ubisoft.

  • ManuelR11386239 Manuel Rivas (@ManuelR11386239) reported

    @Ubisoft @woenue @Carpo_VP Fix ur dogshit uno that **** lags more then my grandma

  • DerEinheimische TheNative (@DerEinheimische) reported

    @Ubisoft Would you say that in "some" of your games you have bugs you will NEVER fix? Just thinking, cause I see in in every. single. game of you. For real, I simply restart the game cause its simply unfair how the mechanics of the are. Take simply 1 more year to make a game(1/2)

  • ToxicSaltGaming ToxicSaltGaming (@ToxicSaltGaming) reported

    @Ubisoft Ok so I just bought this game, and first game in and it froze in the fourth round playing with my mate. This is what the first version of the game used to do all the time so sad to see this new one has similar issues

  • Twilight5parkle Twîlight Spãrklé (@Twilight5parkle) reported

    @pukicho Can't we have both? As someone who typically isn't into Ubisoft open worlds, but also hates Soulsborne games pre-Elden Ring (which did a lot to cater to my issues), can't we have a game that doesn't hold your hand, but also gives you general guidance AND has challenge?

  • N2OLA Smock Jr. (@N2OLA) reported

    @UbisoftSupport Ubisoft is aware that this is a known issue, but if there's anything you can do with this that'll be great.

  • ToiletParker Parker Lee (@ToiletParker) reported

    The @Ubisoft #r6fix is kinda lame. Your issue has to be reproduced by 9 other people (who decides to go & test bugs??) And if 9 ppl dont click contribute within 14 days of posting the issue, then the issue isn't confirmed. No wonder bugs aren't getting fixed! #rainbowsixsiege

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