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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Paris, Île-de-France 15
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 2
Orsay, Île-de-France 1
Melbourne, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • fras88335
    Firassco_games (@fras88335) reported

    @FRUMPLEMEI34928 It destroyed open worlds from Ubisoft I seriously hope the elder scrolls 6 Get the job done The crimson desert success I don’t what beathsda and Ubisoft Gonna do now There r in seriously real problem To face

  • aceman67
    Aceman67 (@aceman67) reported

    @VVenture5 @pinglyadya It's also factually correct. The Legal definition of a Monopoly is being the sole provider of a product or service. EA, Epic, Ubisoft, GoG and many other digital game stores exist. Steam is just a better service because none of the others even try to compete.

  • AlexWolfheartt
    Alexander Wolfheart (@AlexWolfheartt) reported

    @Pirat_Nation Due to intentional exclusivity deals, EGS is mandatory for some games. Same thing goes for Ubisoft and EA games. Valve (Steam) is OPTIONAL. And still ends up being the dominant one, due to the features and service it provides

  • gavinsdih
    Gavin (@gavinsdih) reported

    UBISOFT PLEASE LET ME PLAY THE GAME NO MORE ERRORS PLEASE

  • bmore_redz28
    East_sideredz (@bmore_redz28) reported

    @Rainbow6Game I went to Ubisoft website. It says no issues with connecting, but when I start my game, it still tells me unavailable.

  • Whateverman_il
    Whateverman (@Whateverman_il) reported

    @Spacestation Pffft first month of a new season is Beta. Ubisoft doesn't do QA. They need 3 weeks after release to fix bugs.

  • LJJ3k
    Levi (@LJJ3k) reported

    @Ruleof2Review Yeah it’s rough out here. Also the irony about its launch state is that while there were bugs, it was still far more polished at release than any other Ubisoft open-world game launch release for at least 7 years prior. People were mad about forced stealth tho lol skill issue imo

  • anishmoonka
    Anish Moonka (@anishmoonka) reported

    Rayman is a little cartoon hero with no arms or legs, and back in 1995 he made Ubisoft famous. Then the company he built spent thirteen years acting like he didn't exist. Now that they're in serious trouble, they're bringing him back. He started out as a launch game for the very first PlayStation, dreamed up by a young French designer, Michel Ancel. He sold more than three million copies, a huge number back then. A year later, Ubisoft sold shares to the public for the first time. That early hit helped turn a tiny French company into the giant that would later make Assassin's Creed. His best years came later. In 2011 and 2013, he returned with two beautiful hand-drawn games, Rayman Origins and Rayman Legends. People still rank Legends among the best games of its kind ever made. It was finished and ready to launch on Nintendo's Wii U. Then Ubisoft held it back seven months so they could sell it on PlayStation and Xbox too. The people who made the game were furious. Ancel and his team posed for photos holding handmade signs that begged their own bosses to just let it out. One read "Release Rayman." Another showed Rayman crying, next to a single word: "please." Ubisoft said sorry by handing Wii U owners a free piece of the game. When the full game finally arrived that September, it still sold worse than Ubisoft hoped, and took years of re-releases to reach 4.48 million copies. That made it the best-selling Rayman of all time. And then he disappeared. That was the last proper Rayman game for over a decade. He got shoved into small phone games, while the screaming cartoon bunnies from his own spinoff, the Rabbids, blew up bigger than he ever did. They got so popular they dropped his name from the title and started teaming up with Mario. The bunnies alone have sold more than twenty million copies. By 2023, Rayman was a guest character you had to pay extra for, dropped into a game about the bunnies he used to fight. His creator quit Ubisoft in 2020. This past January, Ubisoft fell apart. In a single trading day its stock lost a third of its value, the worst day since the company went public in 1996. The whole business was suddenly worth about 616 million euros. At its peak in 2018, it had been worth 11 billion. Ubisoft cancelled six games and shut two studios. A few months later it reported the biggest loss in its history, around 1.5 billion euros. The team behind one of its recent, well-reviewed games had just been broken up after it sold poorly, and some were quietly moved onto this Rayman remake. Rayman Legends Retold survived the cuts that killed bigger games. The little cartoon who helped make Ubisoft a giant is now, three decades later, their safest way out, because when you are losing money this fast, nothing beats a game people already love.

  • zodiacR6_
    ZODIAC (@zodiacR6_) reported

    @zCrxticxl @Ubisoft valid crash out

  • RestoreTheWeb
    Restore The Web (@RestoreTheWeb) reported

    @AlisGoodTweets I enjoyed it on its own but the problem is its a ubisoft game, they're all reskins and once you realise the formula its BORING Their quests have 0 creativity

  • UnCedified
    Cedi Alive (@UnCedified) reported

    @MrPresttoSauce Ubisoft would've sold me on a combination of Betilla's Rayman 1 and Origins designs, and yet they tried making the cartoon fairy girl "realistic!" THAT is my problem! Instead of coming up with something more consistent with her earlier debuts, they pull THIS stunt! 🔥

  • Migeru_FV
    Migeru_F.V (@Migeru_FV) reported

    @AIEmerging_ @Pirat_Nation The fact that you don't care or don't know about other options doesn't mean they're not there. GOG, epic games, microsoft store, EA play, blizzard launcher, ubisoft store... You can pick and choose. But the fact is that steam has a much better service and nobody can compete

  • ZantheLIVE
    ZantheLIVE (@ZantheLIVE) reported

    @Aelita_LL No more like it's ubisoft being gimps by trying to undercut another company by making an entire exclusive version of cheaper, Valve has zero issue with devs selling cheaper it's the exclusive part that's the isssue

  • stikves
    sukru tikves (@stikves) reported

    @Pirat_Nation Summary A store with less features like GOG or UPlay automatically lose out when they are forced to ask the same price. If it is $50 on GOG and $60 on Steam, you can say "I get better service for $10" and decide accordingly It is $60 on both... Steam becomes a monopoly.

  • Fearthecow93
    fearthecow (@Fearthecow93) reported

    @naranciagaming It may not speak for every game but when the ubisoft CEO (or lead dev idr) was interviewed about their change to massive open world games that cost so much more money his response was like yea it costs more but WAY more people buy it. So the issue is customers want these games

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