Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Poonikinz Thomas (@Poonikinz) reported

    @GTS_Tweets @IdleSloth84_ Look at Ubisoft, who's current poor market performance is down to poor direction and leadership... However, management is telling staff its up to them to fix the problem? Make it make sense.

  • CoolMan40578434 Spikey Boy 🇨🇦🔥🐺🐻‍❄️🦎🐸🦍🐟🐝🤖👻 (@CoolMan40578434) reported

    @muwcario @xaviersonline I dunno but Tonic Trouble is Made by Ubisoft Montreal

  • cavyrrrr deez nutz (@cavyrrrr) reported

    @Ubisoft Why does r6 have to be so broken I get banned for no reason and it’s impossible to get support online. You guys are such a joke

  • The_Fifth_Don Tanner (@The_Fifth_Don) reported

    @_Athanos @atumbem @JayDubcity16 You’re delusional. You might, MIGHT, have a point if Microsoft had the only subscription service on the market offering a selection of video games to choose from. But they don’t. Game Pass still competes with EA Play, Ubisoft+ and PlayStation+. MS will never have anything close

  • Ashey_main Gage.elkins (@Ashey_main) reported

    @Ubisoft I can't play this game with my friends at all it just kicks me out and i got kicked for ping but 3 other people in the lobby also got kicked please fix you're servers.

  • Felixicuss Felixicuss (@Felixicuss) reported

    @HitmarkerJobs @Ubisoft Why dont they give people with no experience a chance? What are they gonna do, make the game worse? Also who cares about characters, when we cant play the game due to server issues and ubisoft connect.

  • b_jackiechan Jackiechan_b (@b_jackiechan) reported

    @Ubisoft @Rainbow6Game can you please fix a bug on xbox where if your controller turns off you can't reconnect it to the game forcing you to restart the game

  • TheHonestNPC Honest Npc (@TheHonestNPC) reported

    @SlashLP89 @Retr0J Hello you podcast legends! Is the Microsoft/Ubisoft issue proof that gamers are tired of getting the same experiences from continuing franchises and want new experiences? Is this why indie titles are providing better game experiences then "major AAA titles? Stay well and safe

  • ThomasMorales03 Thomas Morales (@ThomasMorales03) reported

    @Rainbow6Game The server stability !! Oh Wait... They are not ok... New issues every day... Impossible to play like other game... Ubi-**** has replace Ubisoft 💩 Wake up before your ******* game dies 🤡

  • mechgineer Mechgineer (@mechgineer) reported

    @UbisoftSupport The worst customer service ever. I’ve opened a ticket a month ago and still no response. People are right about Ubisoft it’s just horrible in every way. I will avoid any game from them from now on.

  • adfranco2022 Adrian Franco (@adfranco2022) reported

    @UbisoftSupport Hello Ubisoft family. I have run into an issue with redeeming codes. I am an R6 player trying to redeem a code and im getting the error: "An error occurred while trying to send your request. Please try again later" Are there any fixes to this? Thank you guys!

  • RoccJack ***** - 🇫🇷 - Rocc (@RoccJack) reported

    @UbisoftSupport @UbiSupportFR @Rainbow6Game please look "Tommy07_Matte02" it's name on ps4 and ubisoft. Please look it's glitch

  • ChuyaNa84019476 Daddy Chuya (⁠?⁠・⁠・⁠)⁠σ Illustrator✧Coms Open (@ChuyaNa84019476) reported

    I did research & #farcrynewdawn 's had connection issues for over 4 years now. I'm sorry for anyone who wants to join me in the game. Sadly you'll #dc regardless. It's not because of the internet, updates etc. It's a literal bug they clearly have never bothered fixing. @Ubisoft

  • SteamDeckHQ SteamDeckHQ (@SteamDeckHQ) reported

    @Liamte88 @JewishRaver @Ubisoft Is it not working for you currently?

  • imantiss2 imantiss (@imantiss2) reported

    @UbisoftSupport @tommyliddle_ Hello Ubisoft. Can yall please fix ur servers. I got kicked out and I'm on the ps5. I'm on rainbow six seige. I'm banned for 1 hour because ur servers don't work. Fix this

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