Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlosA40856210 Carlos Alvarado (@CarlosA40856210) reported

    @AstroCyborg But they have a point. I’m not sure of the disconnect. I just don’t get Ubisoft classic. They have a better tier that could have been bundled in.

  • absohail007 Abdullah Bin Sohail (@absohail007) reported

    @TheBigPlume @TheLife0fJustin The issue for me is that I dont play fornite nor do I want Ubisoft classics. Dont really care for COD as well. I paid for day 1 games like forza, halo, gears, fable etc. If only they could have added a tier at $20 that doesnt include these 3, there would be less backlash i think.

  • justaweeb2019 justaweeb (@justaweeb2019) reported

    @Grummz going to disagree here it's because they have to these companies are bleeding money by chasing live service models and graphics at an increasingly low rate of return much like ea and Ubisoft selling themselves of this is Microsoft trying to plug the single hole into the Ship

  • Big_Ste_Fult Stephen Fulton (@Big_Ste_Fult) reported

    @XboxGamePass No-one ever gave feedback that said "increase the price but devalue the service." Who gives a **** about Fortnite and Ubisoft classics.

  • absohail007 Abdullah Bin Sohail (@absohail007) reported

    @DMC_Ryan My issue with the increase is addition of ubisoft classics and fornite crew. I dont play fornite nor do do I want ubisoft classics. If only they would add another tier at $20 that doesnt include these 2, they would retain a lot of subscribers and at the same time gain new ones.

  • chris_howarth3 Christian Howarth (@chris_howarth3) reported

    @Colteastwood They should of done Ubisoft premium in the ultimate then absolutely would of had no problem

  • Matty_Cs_World Evil-MC 🦖 (@Matty_Cs_World) reported

    @KingDudley_XBOX @geoffkeighley People thanking Xbox for a 50% price rise for old Ubisoft games they won't even play is part of the problem.

  • Skillful_Gam3s The Skillful Gamer (@Skillful_Gam3s) reported

    @DezTroy_303 No I'm the service Ubisoft classics EA play Gamepass core,pc,day one games Fortnite crew All that for a year would cost more than gamepass for 2 Single game at £70 is not worth it Hundreds at 30,it's not even a competition

  • ElChuggo El Chuggo (@ElChuggo) reported

    @Rainbow6Game The fact that they say "the icon" just makes me think they hid it away to mask their poor hit reg Ubisoft fix your game!

  • mew2senshi Jose Luis Rivera (@mew2senshi) reported

    @GiveMeBanHammer The Saudi prince is one of us. He will fix Japan and America, one game studio at a time. Too bad the Chinese beat him to Ubisoft. He has a chance at saving other game studios, just for a chance that beloved franchises come back to light again.

  • SpeedGod_CDN Speed God (@SpeedGod_CDN) reported

    @V3nti1at0r @WilmyHood2 75+ day 1 release, Ubisoft+ classic added to the service. I mean it's a good deal right there And yeah I also couldn't care less about Fornite

  • techcell218 TC (@techcell218) reported

    @videogamedeals Why does Ubisoft even have a subscription service

  • CarlosA40856210 Carlos Alvarado (@CarlosA40856210) reported

    @xboxBG I’m not canceling mine. I use my service and I plan on continuing it. $29.99, I need to see the games in classic. I play Ubisoft games.

  • MrBrettBriley Darth Maul Supports Physical (@MrBrettBriley) reported

    @LemurZero @mcquack306 @DanVMaul I mean Ubisoft makes some decent games, problem is I own any of them that I would want to play. Fortnite crew is easily worth the price and then some if you're heavy into epics ecosystem, but if you're not there's no benefits here that are worth the 10 extra dollars

  • PatWithGhosts Patrick Olson (@PatWithGhosts) reported

    @XboxGamePass Day1 games should still be in Premium and $20 on the service. I'm legit thinking about cancelling b/c this is ******* absurd. I don't need or want Fortnite Crew or Ubisoft Classics for $10 more a month & have no option to keep what I had. I am not happy. @Xbox @XboxGamePass

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