Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Orléans, Centre | 2 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
| Brisbane, QLD | 1 |
| Épernay, ACAL | 1 |
| Lillers, Hauts-de-France | 1 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| Shizuoka, Shizuoka | 1 |
| Lille, Hauts-de-France | 2 |
| Le Havre, Normandy | 2 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Orsay, Île-de-France | 1 |
| Melbourne, VIC | 1 |
| Marsas, Occitanie | 1 |
| Craponne-sur-Arzon, Auvergne-Rhône-Alpes | 1 |
| Créteil, Île-de-France | 1 |
| Rouen, Normandy | 2 |
| Barcelona, Catalonia | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Perpignan, Occitanie | 1 |
| Pérols, Occitanie | 1 |
| Auch, Occitanie | 1 |
| Bayonne, Nouvelle-Aquitaine | 1 |
| Saint-Paul-lès-Dax, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Roudansk Alamir (@RoudanskAlamir) reported@OLD_NEET Someone other than me said it best: the hate on small details & realism is very weeb-coded because not a single one of these types would have a problem with it in a Kojima game. I'm actually surprised to see such praise for an Ubisoft game.
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Under Will (@UnderWillSmith) reported@AlisGoodTweets All ubisoft games look incredible that was never the problem with them
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GLWR_RaKop (@RaphR6SPS) reported@UbisoftSupport Hello, Ticket 25982742 opened on April 30th, still without any response. Issue on Tom Clancy's Rainbow Six Siege: Ubisoft Connect connection/synchronization error (CE-108255-1). It works on other accounts but not on my main account. Ticket escalated on 01/05. Thx.
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hala madrid 🤍 (@maryamjumale) reported@UbisoftSupport hello. my ubisoft account on my pc is refusing to log me in. on browser too. and i can't open a case and send it because it tells me to login when i try to send my case but it refuses for me to login when everything is right. where else can i send my help request?
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NobleBojack (@nobleBojack) reportedI thought Ubisoft wasn’t in trouble enough but they keep doubling down
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Savagedonbihhh (@SaVaGeDaTMaN) reported@Maverick__CW @Ubisoft I was “Heart”land broken when they announced that at the meeting. I had been waiting for that for so long
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Jonesy 👽 (@Jonesyspacecat) reported@RgjRunner @Ubisoft_UK @Ubisoft I've had no issues on my Xbox so far
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Master of Controversy (@THe0GAmer) reported@TheDivisionGame Ubisoft calls the division 2 battle for brooklyn a big event but the same broken beta crashes still ruin every session
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Novus Ludum (@NovusLudum) reported@MitchUbishi4554 @Archieramous @G0ffThew So your claim is they made that money because of the Anita Sarkeesian drama? This is the problem with people being business illiterate. They don't pay for this mistake with this game they pay for it the same way ubisoft did. With every subsequent game AFTER the discovery.
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Mikael (@mkrnbk) reportedOnce again #Ubisoft fails. New client app gets installed, starts up then login no longer works. Btw, login to website also appears down, so probly not just the client app? That's my holiday gaming going to other games.
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ServanteS (@SegilBeQur) reported@Rainbow6Mobile The problem is that Ubisoft is also directing R6 towards money and not trying to make an enjoyable and safe game! It's strange that 90% of the enemies only give you development, they see everything and know everything, even without a drone it's strange! Is there an anti-cheat ?
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Артур (@Artur2087866477) reported@brooktech @Ubisoft Report your issue to Sylas_techz1 here on X
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aisha (@spinelessaisha) reported@finitecrystal i do have my problems with ubisoft game but i don't think my problme is "they're following the same formula that made far cry 3 good" bc i dont' even like far cry 3 myself
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asdfgh (@asdfghj1489) reported@Fen0505 @Pirat_Nation Ubisoft will admit their mistakes and will fix it decades later, but you're gonna have to pay for it
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n1lknarf (@n1lknarf) reported@thunderba11r Ubisoft: develops a new game design from scratch, creates a platforming powerhouse system unique to their game philosophy, innovates on the open world formula until they make it the industry standard, codes tons of accessibility features to adjust the experience to your expectations, full Ui control to add/remove elements at will. Fromsoft: steals everything everyone ever made but implements it barebones. Platforming? Run and jump or janky horse double jump. Unlock area map tower? A shiny item on the ground next to a rock. Options? Adjust volume and key bindings, graphics optional. Story? Fire fades and Ruins, let them work for us. Ui? Show/Hide, and as basic as it can be. New games? Modded versions of king's field and reussed assets. I swear all they ever did that was truly innovative and their own was the invasion system, and they've been trying to remove it from their games aggressively. Really wish you didn't make me defend Ubisoft. I know their design got stale and boring, but both Ubisoft and Fromsoft released games on the ps2: Ubisoft gave us the prince of persia trilogy which included grappling enemies and parkour to solve the problem of 3D platformers, while fromsoft gave us 7, SEVEN, armored core. Fromsoft is the worst that could ever happen to gaming. Now all games are soulslikes, people see hack and slash 3D person "it's a soulslike".