Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lucé, Centre-Val de Loire | 2 |
| Los Angeles, CA | 1 |
| West Jordan, UT | 1 |
| Pune, MH | 1 |
| Sevastopol, Sebastopol City | 1 |
| Gifhorn, Lower Saxony | 1 |
| Arese, Lombardia | 1 |
| Troncedo, Aragon | 1 |
| Birmingham, England | 1 |
| Ibbenbüren, NRW | 1 |
| Saint-Médard-en-Jalles, Nouvelle-Aquitaine | 1 |
| Perth, WA | 1 |
| Uzyn, Kyiv Oblast | 1 |
| San Antonio, TX | 1 |
| Elgin, IL | 1 |
| San Martín de la Vega, Comunidad de Madrid | 1 |
| Reims, ACAL | 1 |
| Lucca, Toscana | 1 |
| Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
| Gembloux, Wallonia | 1 |
| Achicourt, Hauts-de-France | 1 |
| Paris, Île-de-France | 1 |
| Cuisery, Bourgogne-Franche-Comté | 1 |
| Schwedt (Oder), Brandenburg | 1 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Franca, SP | 1 |
| Ipswich, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Riku Sulkanen
(@SulkanenRiku) reported
@UbisoftSupport Of course i have, i already completed the main game. The problem isn't that i cant find these items in game, the problem is i cant even redeem the ubisoft connect rewards like you see in my picture
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Alecfisher
(@alecfisher01) reported
@D3vPanda @Spik3n @BikiniBodhi That’s bs, Ubisoft can go to Microsoft and Sony and discuss that this is an issue Ubisoft just isn’t going to because they don’t care
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Brandon Ryan Beaumont
(@SmeltingXVI) reported
@UbisoftSupport I think I have found out the problem. I'm looking through my Ubisoft Connect and I notice Siege and Extraction for the Xbox platform aren't popping up, which means my Xbox is linked to a completely different account, which would be why it's not working.
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Emerjins
(@Emerjins) reported
@0Dasch @OhShyshka @Rainbow6Game I wasn’t talking to you but yea I know it’s not the only problem but it’s the biggest problem of the game, it’s why people are leaving and uninstalling the game. Ubisoft is taking away smurfs while also having crazy ban times when we cancel against cheaters.
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fifty ten hull
(@MrCloud_) reported
@Nyalruko Yee that's why I said studios, not devs. Yeah the problem is that a lot of people actually want these kind of experiences I think, and it's easier to fund/sell so these Ubisoft type design philosophies are probably here to stay, I fear
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Max
(@EverAlwaysReal) reported
@Ace28020651 @XcloudTimdog Wow, games no one has ever heard of, how does it feel to lose elder scrolls and call of duty after 2023/24 The issue with Sony is GamePass is going to kill them eventually…wait till MS buys take two and Ubisoft
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Silent
(@LuidSilent) reported
Only after playing Val for a few months and playing siege again have I truly realized Ubisoft has to fix whatever is wrong with their servers. I swear, I can’t tell peekers-advantage is a thing in Val, but you can’t see who kills you in siege 90% of the time, it’s night and day.
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baxartworkz -
(@baxartworkz) reported
@trunxfps That's organizations matter, not Ubisoft's imo, Ubisoft should ask players if they know this situation. But so far I can see GUTS management might have some internal problem
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STE| ∆OX❑
(@the_viking92) reported
@impception @dacack_ Yeah Ubisoft are brilliant but they over do it then have to fix the game best waiting 6 months and by then the games always hit sales so not only is it better it’s cheaper haha.
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Steely
(@R6Steely) reported
Ubisoft server down ?
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Panda DEV
(@D3vPanda) reported
@Spik3n @BikiniBodhi Not really something Ubisoft can fix, that's up the the Console Designers.
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john colten king
(@jing_cing_king) reported
@Nikushimi11 A glitch that ubisoft never fixed
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Reese 🪐
(@WashedReese) reported
@216doe this really only a problem with certain game companies. the SONY ones? we don't usually have problems. Ubisoft or EA? 🌚
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Legend of Kailia
(@dany156) reported
@JonComms Hoping they fix the issue where it's just another ubisoft open world game with a new skin
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Kenz🚀
(@DeviIololo) reported
@missreyrrrr @Ubisoft @UbisoftSupport are you having trouble locating the problem in this one
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