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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
East Falmouth, MA 1
Globe, AZ 1
Meaux, Île-de-France 1
Chicago, IL 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AngeloC52090258
    Angelo Cruz (@AngeloC52090258) reported

    @FlashFireFist_ @Matt_The_Last @Ubisoft I obviously have a country home and i dont pay extra internet service there ir have a router. Obviously i want to bring my console there for vacations and play whenever i want to. What is your excuse?

  • AuditoQc
    ⎝⎝ Ʀʊƴì★ɃαηꞠ ⎠⎠ (@AuditoQc) reported

    @Ubisoft I hope it will crash at it fullest ! for your sake and DENUVO too !

  • Knighthood1997
    Benito Walker Bush 🇺🇸 🇸🇻 🇺🇦 🇲🇲 🇹🇼 🇮🇱 (@Knighthood1997) reported

    But hey at least Ubisoft got more likes on Twitter then Grummz. Only problem Grummz didn't sell himself to The Chinese like Ubisoft.

  • EvrythingO
    EvrythingWillBeOk (@EvrythingO) reported

    @DiscussingFilm This is disaster in making @Ubisoft fix this fast!!

  • TDDefense
    TD (@TDDefense) reported

    @biggieU_U Immersion is only broken every time he moves to something that isn’t what he is currently standing on. **** Ubisoft and **** this tweet

  • DragonSireMods
    DragonSire (@DragonSireMods) reported

    @Grummz nope dont care **** Ubisoft. too much damage, to many broken promises. 1 remake means ****.

  • KayturnerGaming
    KayTurner_Gaming (@KayturnerGaming) reported

    @Pirat_Nation Ubisoft has a ****** website for me when it comes to account controls. I keep getting messages about other locations accessing my accounts in Europe and Asia. I go to change my password and get hit with some error message.

  • RicardoG1981
    Ricardo Garcia (@RicardoG1981) reported

    @Matt_The_Last @Ubisoft People who are okay with this practice are also the ones who made the model pay to play online something normal, so YOU are part of the problem when you accept these things.

  • HasoonyOf
    HasoonyOfRivia (@HasoonyOf) reported

    @SynthPotato Even if u buy it on steam Ubisoft doest install old direct x and other required apps. Its not the pc problem that Ubisoft are incompetent

  • iaoakd746255
    o9ckcuehwhqjocpfp a (@iaoakd746255) reported

    @SynthPotato Shadows just started doing that for me. Unity has been doing that and a version of far cry 3 did that too. Its a ubisoft problem and unfortunately pc is the best place to play in terms of graphics for ac shadows. Try changing gamestore after refund

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    Bought games should not die because a login server got bored. The Crew 2 adding more offline support is good news, but let’s not turn basic ownership respect into a parade. Ubisoft moved because players pushed. That’s the win. If you sell the game, don’t booby-trap its future.

  • Z0rcey
    Z0rcy (@Z0rcey) reported

    @TheRealZephryss This Jean guy isn't even on X, and that's the issue, no one can ever @ these idiots to correct them. I wanted to tell him that a female lead will bankrupt Ubisoft, its already on its last legs

  • Unclesilicon
    Uncle silicon (@Unclesilicon) reported

    @PlayStation Land, Air, Water… but still no way to get your money back when Ubisoft shuts the servers down 😭🔥

  • WMGSChosen
    WMGS Chosen (@WMGSChosen) reported

    @Azwilko1997 Ubisoft basically has an infinite money glitch right now, they don’t even need to drop a new AC game. Just remake; AC1, AC2,BrootherHood and revelations, and maybe AC3. Although AC3 still looks good graphically.

  • SrMatosPR
    Sr. Matos (@SrMatosPR) reported

    @assassinscreed It's good to see a non-rpg AC game 👀 Just a minor thing: Maybe fix the parry effect or make it a visual option. I don't hate it, but I would prefer for it to not be so big. Ubisoft thing: Stop forcing players to lock their Steam bought games behind a Ubisoft Connect account.

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