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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Paris, Île-de-France 16
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SWAFFELENN
    SWAFF (@SWAFFELENN) reported

    Anyone else getting server issues in Rainbow Six Siege right now? disconnects, packet loss, or high ping. Ubisoft pls fix #RainbowSixSiege #R6S

  • Bouza_Vic
    Bouza_Vic (@Bouza_Vic) reported

    @pedrott_viana @Ubisoft_UK That's the issue here: all the evidence from Ubisoft points to the same key-discs we've seen with Avatar, AC Shadows, Star Wars Outlaws and Black Flag Resynced. The only one saying otherwise is this person that shared this, so we have no idea if it's true or not.

  • Scoreland28
    Scoreland28 (@Scoreland28) reported

    @DBNOChaos77 @BigBossBroly They do have to agree to be on there and they get an upfront payment for bigger titles, then recurring for downloads, much like an exclusive deal. The AA studios and indies end up with a lot of exposure and risk free user acquisition so I think it's good for them. I just think that trends it gaming happen for a reason normally. You see remakes and remasters pop off and make a lot of low risk cash flow, every platform does them. You see a new genre of game pop off, everyone starts development... Why didn't everyone copy game pass? Ubisoft tried and they are drowning. That's not exclusively due to the service by any means, but if it was such a no brainer, why wouldn't they follow suit and make bank? Has to be more to it is all

  • KaizerNYC
    Kaizer Yousuf Hossain (@KaizerNYC) reported

    @finalfantasyvii I hated how in Rebirth, synergy gets tied to limit breaks. I don't wanna have to rely on using synergy to build and use limit breaks. The limit break system was perfect in Intergrade. The skill system and folios sucked *** in Rebirth, too. I'll be pissed off if the skill system still sucks in Revelation. NPCs talked too slow in Rebirth. That needs to be fixed. The Ubisoft style in Rebirth needs to go back to how it was in Remake. Bloat needs to be dialed back. Game needs to feel tighter and less flighty. I miss how when you go behind enemies, you stagger them more easily. Bring that back. Bring Remake's Punisher Mode back. Make the attack vibrations more in line with how they were in Remake. Rebirth lessens them for some reason. Riding chocobos was too stiff. Movement needs major work. Give us an option to use Red XIII's grittier adult voice over his kid voice during non-main story parts of the game. Make the interactive elements in the worlds like the mushrooms you hop on in gongaga less awkward and polish them so they feel more enjoyable. Make the UI more polished like Remake. Rebirth's Interface had superfluous elements that were redundant. If these issues don't get fixed, I'm probably gonna skip out on buying this one, tbh. I absolutely LOVED remake. Probably my top 10 fav games of all time, and I've been gaming since the 90's. Rebirth is the game that disappointed me the most in my entirely life, though, and I absolutely hated it. Please, Square Enix, for the love of god, don't make this game a Rebirth clone.

  • USPatriotNavy
    K (@USPatriotNavy) reported

    @UbisoftSupport More issues logging in to Ubisoft. What is going on with you people?

  • Hellagayguy67
    Playboi Carti Fan 67 (@Hellagayguy67) reported

    @Rainbow6Game Ubisoft fix your game, why am I dropping down to ONE frame per second, why are my weapon skins just not appearing, and why have I been lagging horribly only on siege since this seasons started. FIX YOUR GAME

  • morris3341
    morris3341 (@morris3341) reported

    @Solid_evolution @LordAddictILP @GoodGameKofi ubisoft has a subscription service on pc xbox can still have game pass on pc and the should figure out a way to allow gamers on xbox to transfer their library to any other platform

  • OldClassicGamer
    OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported

    @Droilius I actually fully understand you. I’ll support the game to support franchise and it is a good deal when you consider price and inclusion of Rayman Origins Enhanced Edition, but always when I think about Retold, there are issues I can’t look past. I wish Ubisoft hired some advisers

  • OfficialVirifly
    Virifly Esport (@OfficialVirifly) reported

    What happened to @BlindOwlsGG after winning Phantom League is honestly a clear example of the current state of console competitive Rainbow Six. A team wins a league, players spend months competing, improving, preparing matches and giving everything, and then the Discord server disappears, the organizer vanishes, and the prize pool/fees become a problem. And sadly, this is not the first time something like this has happened. The issue is bigger than just Phantom League. Console competitive is slowly losing trust. There are fewer and fewer Discord-based leagues, fewer serious tournaments, fewer teams willing to pay entry fees, and more people starting to question if it is even worth investing money and time into these competitions. When teams see situations like this, they stop paying. When players see this, they lose motivation. When organizations see this, they stop investing. And when that happens, the whole console scene slowly dies. Community leagues can still be important, but without transparency, guaranteed prize pools, serious admins and real accountability, this scene cannot survive. At this point, I honestly think many teams will only start looking at ESA Cups, official Ubisoft events, or tournaments with a proven and reliable organization behind them. It is sad, but this is the reality right now: if trust keeps disappearing, console competitive Rainbow Six will disappear with it.

  • Hypax_r6
    HypaX (@Hypax_r6) reported

    @Eaglex_99 @UbisoftSupport I’ve got the same problem as you I’m trying to talk with Ubisoft in tickets. I think a month alr went by

  • ScorpDK
    ScorpDK (@ScorpDK) reported

    @Pirat_Nation There are many digital stores, each one with their own problems. Steam isn't perfect, but it is lightyears ahead of the competition, whose launchers/stores are tedious, buggy and (looking at EA and Ubisoft) may randomly decide "No, today you are NOT playing any of your games"

  • Viral_Votarist
    Viral_Votarist. (@Viral_Votarist) reported

    @BikiniBodhi Even low ranks are full of cheaters. Ubisoft made ZERO effort to fix the biggest problem of all. Just played a copper 5 who aced 3 rounds!

  • ChurchOfMoons
    Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported

    @LonelyGoomba @TheUncleAlShow Where this specifically stems from, is Ubisoft not wanting to do stuff that isn't a 'service'. They've been absolutely obsessed with GAAS since Siege and For Honor dropped. That's why we haven't gotten sequels even to games that did well, like Child of Light and Lost Crown

  • appaloosabones
    derpy p (: (@appaloosabones) reported

    it should be the opposite, the highest rank should lose the most elo not the other way around. and the lowest rank on the winning team should gain the most elo too considering if he beat players on another tier than him. FIX THIS @Ubisoft @Rainbow6Game

  • LedgardMatthew
    Typical on Pc (@LedgardMatthew) reported

    @Ubisoft actually go **** yourself , how the actual **** does i get a 10 minute ban from ranked when i canceled match making and the game started saying match making error and wouldnt let me in the game for 5 whole minutes you guys need to get your **** together .

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