Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Clark Bayshore, MI 1
Béziers, Occitanie 1
Ibbenbüren, NRW 1
Seclin, Hauts-de-France 1
Békéscsaba, Bekes County 1
Tacoma, WA 1
Homestead, FL 1
Lusciano, Campania 1
Wiesbaden, Hessen 1
Strelcha, Pazardzhik 1
San Leandro, CA 1
Kyosai, Gyeongsangnam-do 1
Brampton, ON 1
Göppingen, Baden-Württemberg Region 1
Newport News, VA 1
Waynesville, MO 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Antwerpen, Flanders 1
Tampa, FL 1
Jeffersonville, OH 1
Seattle, WA 1
Schleswig, Schleswig-Holstein 1
Cocoa, FL 1
Clarksville, TN 1
Tucson, AZ 1
Brighton and Hove, England 1
Rosedale, MD 1
Ludwigsburg, Baden-Württemberg Region 1
Debrecen, Hajdú-Bihar 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • cjokrap Databases and Dungeons **The DBA DM** (@cjokrap) reported

    @Ubisoft @assassinscreed Valhalla is a fantastic game, but I swear it crashes more than any other game I've ever played. At least once a day. Please fix what would otherwise be a great game.

  • 0utlawTrucker Hutch (@0utlawTrucker) reported

    @UbisoftSupport I haven't gone back to any Ubisoft game since the issue wasn't getting fixed and no one was responding. I've canceled my ubi+ and would be hard pressed to activate it again.

  • TheFiggyPudding Aric Holmes (@TheFiggyPudding) reported

    Fix shove and long arm please ubisoft

  • StavNico StavNico (@StavNico) reported

    @bloodlnie @Ubisoft @FenyxRising Check out the pinned tweet on my profile. It should help you fix the bug yourself within the game.

  • chronicsalad lol (@chronicsalad) reported

    @ACFirstCiv After doing the glowesctire arc I’m stuck with the Mari lwyd cloak and I cannot change it. Litterally have done everything. @ubisoft plz fix @assassinscreed

  • Chuckforevver GamerForLife 🇨🇦 PS5 is in da house :) (@Chuckforevver) reported

    Something @Ubisoft needs to fix in #ACValhalla is auto-pilot for your ship, it tends to get hung up and stuck when it gets too close to shore.

  • oDhxMC Jeremy Stephens (@oDhxMC) reported

    @Ubisoft y’all need to fix your games. Just got watch dogs legion an cant even play the game with out it skippin the audio in the cutscenes cant load the screen to upgrade stuff. This needs to be fix smh.

  • BladeWolf1127 BladeWolf (@BladeWolf1127) reported

    @Ubisoft please for the love of god fix hit register. If i spend 30 bullets shooting a lion in the head point blank an do no damage to him. With people who saw the same thing it means you need to fix the game.

  • bmemike Mike Brum (@bmemike) reported

    @FoxeoGames @Ubisoft Been dealing with this for the past 2 hours. Just locks up at the splash page. Never loads. Trying every "fix" available - still can't play the game.

  • InCromartie In The Mouth Of Madness (It must be Cromartie) (@InCromartie) reported

    @DarrenWyatt84 Damn man that sucks. I passed on Watchdog and I am frankly scared of Ubisoft games right now. I hope they fix it soon

  • oDhxMC Jeremy Stephens (@oDhxMC) reported

    @Ubisoft you need to fix your damn game for real.

  • hiddenninja0786 HiddenNinja786 (@hiddenninja0786) reported

    @Ubisoft I just lost my ranked match cuz of some stupid glitch not letting me reconnect. Nice job 🖕

  • cgallagher036 Ciaran (@cgallagher036) reported from Belfast, Northern Ireland

    @Ubisoft Customer service is non existent

  • DarrenWyatt84 🎮 Mr Tushi 🇬🇧 😎 (@DarrenWyatt84) reported

    @CerebralPaul1 @Italianclownz I've had mine shut down twice in coldwar every other game is fine, controller sync the other day and just ubisoft save issues

  • Gen12a Coop (@Gen12a) reported

    @LordNeptunne Any game with micro transactions is a huge turnoff for me. Ubisoft and EA are petty bad with this and having to also login to their networks for an extra layer. Hopefully you can bypass all this junk and enjoy the game

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