Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Glasgow, Scotland | 2 |
| Colorado Springs, CO | 2 |
| Elgin, IL | 1 |
| San Martín de la Vega, Comunidad de Madrid | 1 |
| Reims, ACAL | 1 |
| Lucca, Toscana | 1 |
| Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
| Gembloux, Wallonia | 1 |
| Achicourt, Hauts-de-France | 1 |
| Paris, Île-de-France | 1 |
| Cuisery, Bourgogne-Franche-Comté | 1 |
| Schwedt (Oder), Brandenburg | 1 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Franca, SP | 1 |
| Ipswich, England | 1 |
| Braşov, Judeţul Braşov | 1 |
| Pānīpat, HR | 1 |
| Ahome, SIN | 1 |
| Montreuil, Île-de-France | 1 |
| Licata, Sicilia | 1 |
| Mannheim, Baden-Württemberg Region | 1 |
| Frankfurt am Main, Hessen | 1 |
| Olympia, WA | 1 |
| Lucé, Centre-Val de Loire | 1 |
| Firmi, Occitanie | 1 |
| Adilly, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mell
(@elanieca) reported
@ohDraw__ Minimize uplay in the background, it’s somehow like with moss were your mouse gets recognized on your screen when it’s opened, dunno if it’s a BenQ problem or one in general
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Kojiro
(@delu_light) reported
@UbisoftConnect @Ubisoft pls fix server
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KikoEnakTau
(@KikoEna40633968) reported
@growtopiagame Please fix the server ubisoft🙏🙏
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sauce2008
(@sauce20081) reported
@UbisoftSupport uplay is having problems
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CJSeedge
(@CJSeedge) reported
@MaxWolf64 It's one that Ubisoft listed as having "graphical issues" on a 5. I think it still runs, with occasional texture issues.
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Matt Moss
(@jerrymmoss) reported
from
East Los Angeles, California
@UbisoftSupport I must say I've been a long time supporter of Ubisoft games and I'm really impressed with your customer service! Looking forward to Far Cry 6 coming out! My 50th birthday is this Sunday and I'm hoping to pre-order it!
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epic boss
(@epicbossfunnyha) reported
I dont care about spyro or crash or rayman lol. I dont think they should be in smash at all. Spyro and crash have had no games for years until the remakes and crash 4 but hardly anybody cared for them did they? Raymans last game was origins too and ubisoft care more about rabbids
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killer1290
(@killer12901) reported
@Garfieldisdoc @Ubisoft @UbisoftSupport Hey there Garfield! We're sorry to hear about this, and we'd like to offer our help! When you were disconnected, did you receive an error code by any chance? Also, which platform are you playing on?
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Nick Howarth
(@njhwawa) reported
@Ubisoft when is the fix for the Tu13.2 update for the division 2 coming? So many users impacted by this critical bug.
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♠️ MuteTv ♠️
(@RexorMute) reported
@Ubisoft @OneGeek_ are my headphones not working or is twitter bugging out because i cant hear any audio
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AviMlolo
(@AviMR6) reported
@UbisoftSupport Can we fix the Uplay issues please.
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Sirag Bsis
(@BsisSirag) reported
@UbisoftSupport When are you fixing the "Achievements pop up not showing up" issue ? It has been reported 11 months ago and yet no fix. This feature was present in Uplay, please add it back to Ubisoft Connect.
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xxthisme
(@RinduaniP) reported
@growtopiagame argh, please fix the server ubisoft, we need more comfortable when we play the game askksksks
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Ker
(@KERpewpew) reported
@Rainbow6Game can anyone tell me why my controller works fine on my account through Steam but its wonky on my account through uplay??? any suggestions for a fix?
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Karlos
(@jurcaaak) reported
@4Most_gg @Mohamme94185947 @Ubisoft Stadia is a huge mess, google closed its 1st party studios and now it's just slowly dying. The fools who subscribed to this expensive service are few and dwindling... The future has xcloud and maybe Geforce Now, Google lost, get over it, you Google fanatic..
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