Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Brussels, Brussels Capital | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 8 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 2 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 1 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 1 |
| Elche, Valencia | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jugulator (@Jugulator__95) reported@Ryangofett_2490 I mean if people would rather play absolute bare minimum ports of old cod games vs a brand new remake of AC that kinda a Ubisoft problem
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Mr Frost (@MrMohtyk) reportedSome **** at Ubisoft will see this and the takeaway will be "Da people want this but live service"
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ZaangTWYT (@ZaangTWYT) reported@UbisoftSupport Hello, Ubisoft Support Team. I bought Watch Dogs 1 from Steam storefront and I have issues opening the game as it is stuck at “License Processing” on UbisoftLauncher. I have filed a support ticket before. They ask me to wait & closed. Can you help me with this?
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DaveRPGHD (@DaveRPGHD) reported@_ObiwAnderson_ Not dishonest, I've never played the original. I've played for 3 hours and I'm enjoying it fully (this is my opinion). Haven't had any technical issues aside from being locked out of my Ubisoft launcher for a bit. Playing at 1440p max settings DLSS at Quality, so I haven't had issues with image quality. So what do you want from me?
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Terrell Thaddies (@TerrellThaddie1) reported1. Don't buy the DLC. It's not mandatory 2. No pop ups in question 3. Cutscenes capped at 30FPS is a glitch and they run at 60 FPS on console. 4. Runs great on Console 5. Ubisoft connect is preloaded if you have other AC games on your console. I'm having fun with the game
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MrMisterShot (@MrMisterShot) reported@imbratorX I think combat is better than most of the recent ubisoft entries but I felt animation repetitive that's the only problem I think that bothered me, but the rest is Peak.
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🪬Voided_Reality🪬 (@Voided__Reality) reported@Ubisoft @Ubisoft @UbisoftSupport Unlock cutscene framerates to 60fps on console. We know they are realtime because you've already told PC it was a bug you were working to fix! There is no excuse for 30fps cutscenes in a 60fps game mode, it KILLS immersion!
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Velvex Vancreed (@VelvexVancreed) reported@Ubisoft anyone that buys this garbage is the problem with the gaming industry
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ella (@alilbitpeaxhy) reportedubisoft had a run of games that were genuinely the MOST broken at launch like a decade ago and no studio has even come close to the level of dogshit they put out
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jimmy (@jimmy03636763) reported@Mangalawyer Hating on ubisoft is just trendy. There is literally no issues with ugly npcs
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The Guy Who Asked (@Yeah_I_Asked) reported@SpIinterCaI @ChrisVienna95 @xShephardx Pls stop it. These are extra stuff, if u r complaining the base game isn't worth for its price then say that, but I see no issue with this. Plus ubi packed the physical disk with so much goodies. I have 0 complaints, good job ubisoft.
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Santana Rodriguez (@SantanaTheb8) reported@Ubisoft I dont know if it was Ubisoft or GFN that made the fix but I can now play my Ubisoft + games on GFN because the product activates automatically now. Ill be resubbing
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PrinceOfLove (@_PrinceOfLove_) reported@UbisoftSupport I just subscribed to Ubisoft + Premium and the launcher doesn't work. I get Error dolphin-028). Did I just waste my money?
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Shelby 🐾 💖 (@shelbywuff) reported@JtheFrog0 It’s ******* cosmetic. Who ******** cares??? Seriously??? I hate Ubisoft but people are always going after them for trivial **** and not the real problems they have. The game is fantastic, if you let ****** sparkly cosmetics you don’t have to buy ruin it for you, you’re weird
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Rikki Tikki Tavi (@rikki87477) reported@hyxkkimxru I’m no Ubisoft shooter, but those reviews are genuinely petty. 30 fps cutscenes are still very common and I have no issue personally with them, and all though I don’t like the skin packs personally, there is only 3 of them and they are completely optional.
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