Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hortolândia, SP | 1 |
| Fairfield, CT | 1 |
| Milan, Lombardy | 1 |
| Teresina, PI | 1 |
| Mejorada del Campo, Madrid | 1 |
| Rennes, Brittany | 1 |
| Champigny-sur-Marne, Île-de-France | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Santa Cruz do Sul, RS | 1 |
| São Gonçalo, RJ | 1 |
| Isola Maggiore, Umbria | 1 |
| Lomé, Maritime | 1 |
| Aïn Kercha, Oum el Bouaghi | 1 |
| Tizayuca, HID | 1 |
| Paris, Île-de-France | 5 |
| São Paulo, SP | 1 |
| Curitiba, PR | 1 |
| Pontivy, Brittany | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Ogíjares, Andalusia | 1 |
| Cergy, Île-de-France | 1 |
| Orléans, Centre | 1 |
| Vigo, Galicia | 1 |
| Cézac, Nouvelle-Aquitaine | 1 |
| Darmstadt, Hesse | 1 |
| Vitrolles, Provence-Alpes-Côte d'Azur | 1 |
| Charleroi, Wallonia | 1 |
| Capivari, SP | 1 |
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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robolto78 (@robolto78) reported@Ubisoft Until you guys decide to fix a game that doesn't work on next gen BEFORE you update the graphics to next gen, you won't get another penny from me. It's insane that you let people purchase this game knowing good and well that it won't work on modern e core PCs. Shame on you ubi!
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Just An Animal (@JustAnAnimal47) reported@UbisoftSupport @Ubisoft @UbiMassive WHY do you create STUPID **** just to piss people off? Broken Rain = Broken ******* GARBAGE. But your lag switch champions got it! 🖕🏼🖕🏼🖕🏼🖕🏼
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Dredogin (@DreDogin) reported@Ubisoft Broken , please fix just tired
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Henery (@Henery12090937) reported@Ubisoft When are you going to fix the launch issues on Windows 11?
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t0mify 🇺🇸 (@t0mify) reported@VarsityGamingTV Cause it’s a glitch, has to be. Ubisoft prob tweaking with the anticheat false detected a lot of people.
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iampowlly (@iampowlly) reported@Assassins_UK Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bought it and still can not play do to the rage quit I get from it! Please for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.
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Jorge perez (@Jorge_305) reported@xmuratbolukbasi @lowkeytarn1shed @Ubisoft You shouldnt have to do anything for a product you bough is on the devs to fix their game.
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LxgacyR6 (@LxgacyR6) reported@GaryDaSnailyR6 @Ubisoft @Rainbow6Game Seems like a skill issue 😭😭😭
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Nokrot (@Nokrot_2_NK) reported@Lucid00 at this point i believe the pirate community only gets even more points every time a company tries to cut anything sony? physical media ubisoft? service games that are now useless discs nintendo? not a single clear way to play ds tittles and now poke bank idk...
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Austin Bell (@Sh0wYaH0wda) reportedUpdating it first like especially like apps like Ubisoft or Steam or the Game Pass app or Xbox app whatever have you when there’s way more features and stuff on it then just the games or like Xbox my rewards were reset for the daily login to the PC app because of (3)
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GRAKO 𝕏🇹🇿 (@graysonapril03) reported@Ubisoft I bought wildland and it wont launch it just stuck on infinite loading screen @Ubisoft please fix it
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Kai Cabero (@kai_cabero) reported65-70% of every founder, BD lead, and sales director I speak to says the same thing "We hired an agency. Spent months explaining our product. They nodded, took notes, and came back with leads who still didn't understand what we do." And in deep tech, AI, robotics, and SaaS this problem is terminal Because your buyers are technical Your product is complex And most salespeople can't speak the language well enough to get a $50M infrastructure company to take a meeting seriously So I built a process that removes that barrier completely I call it Strategy Map Selling Traditional sales: unclear expectations, 5 calls, endless back and forth, implementation feels slow, you're seen as a salesman Strategy Map Selling: prospects see clear deliverables upfront, two steps only - triage and onboarding, implementation feels immediate, you're positioned as a problem solver That's it No 12-step sequence No 6-month nurture campaign No hoping the prospect remembers who you are after call number 4 Triage confirms fit Strategy map shows the path Onboarding starts the clock Enterprise sales cycles that used to take 3-12 months compress to weeks Not because of a clever script but because clarity and structure move faster than persuasion every single time I've had conversations with C-suites at Fox, Samsung, Ubisoft, Avalanche & Lenovo None of those conversations happened because someone was a great salesman They happened because the infrastructure was right, the message resonated, and the process removed all the friction between interest and signed contract That's the whole game Comment the word "Strategy" and i'll send over a video showing how this system works
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RealOscarMike (@RealOscarMike) reported@Okami13_ @Ubisoft still has to fix the loading screen issue for intel
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Visuljko (@Visuljkoo) reported@kindertotem98 Issues the size of the map causes: - 60%+ of the boss roster is recycled - Most dungeons and mines function and look the same - Pacing is horrible - DLC has the same issues Ubisoft design that ruins what would otherwise be a 9/10 game
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Olliezao (@bolly_olli58727) reported@Rainbow6_UK @Ubisoft can we please fix this rollback glitch. Its giving me rollback but elo isnt coming through and im losing elo im gaining through ranked games.