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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lyon, Auvergne-Rhône-Alpes 2
São Paulo, SP 1
Mancioux, Occitanie 1
Caen, Normandy 1
Castelsarrasin, Occitanie 1
Le Mans, Pays de la Loire 1
Limoeiro do Norte, CE 1
Valencia, Valencia 2
Amsterdam, nh 1
San José, San José 1
Rouen, Normandy 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Edinburgh, Scotland 1
Maracaibo, Zulia 1
Soacha, Cundinamarca 1
Nice, Provence-Alpes-Côte d'Azur 1
Brasília, DF 1
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • THe0GAmer
    Master of Controversy (@THe0GAmer) reported

    @PlayStation Adding a 2 year old broken flop to ps plus is not a win it is ubisoft begging for scraps after their star wars disaster

  • mazey013
    maze (@mazey013) reported

    @imbratorX @Ubisoft @UbisoftCanada Rogue's remake is needed more than any other remake imo, to fix and extend the narrative, and to give more backstory and personality to Shay's former comrades, they had plans to do so in the original but were unable due to time constraints I think.

  • V3nti1at0r
    Ventilator (@V3nti1at0r) reported

    @Izelice @Ubisoft EA Desktop launcher is better than this. If EA Servers is down and can't login to the launcher, it will show a menu with all installed games that works offline.

  • NRX20021
    NRX2002.LN4¹🐢💜 (@NRX20021) reported

    @R6esports @FiveFears how are they, probably, the only team to have these issues, with everyone having the same gear, they cried enough about it on here, saying ubisoft wouldn't treat them like that if they were Faze, crazy

  • buhhhryan
    Buhhhryan (@buhhhryan) reported

    @herakleitos137 @KianErfaan Ya i ran into big problems when like gamepass included ubisoft games but then i had to log into an ubisoft account and was having trouble. It's really a pain. Wish more vendors also just sold direct

  • pyranthos492
    Pyranthos (@pyranthos492) reported

    @Ubisoft I almost deleted my account today before remembering a vital service you provide. Regular reminders as to how much you suck, and why you don't deserve any money from anyone.

  • Jomyjames3
    Jomy james (@Jomyjames3) reported

    @UbisoftSupport Why u guys suspended my ubisoft account. I didn’t do any mistakes still suspended without any information. Now iam struggling to login.

  • MegamanRA
    MegamanNG (@MegamanRA) reported

    @Patbacknitro @ChristinaTasty It is but Ubisoft had their own problems

  • InkedSylvee
    InkedSylveon (@InkedSylvee) reported

    soo @NTE we sticking to the broken @ToF_EN_Official hmmmm starting to feel like yall are the CN Ubisoft cant make anything without it breaking

  • stfupuii
    Jane Tho (@stfupuii) reported

    @Royal_Penguinxx Hey royal can you please tell Ubisoft to fix their load outs. Mozzie glaz echo and vigil mute always change their secondary after like 3 log ins.

  • LawWonderTV9
    Francis T. Lopaz Jr. (@LawWonderTV9) reported

    @TheSimsDirect @guccilitty And yes, you have heard it right. I, Francis Thomas Lopaz Junior, AKA Lieutenant LawWonder hereby ban all Electronic Arts Games as well as Ubisoft Games! Privacy Invasions and Failures to Fix Games will not be tolerated in the LawWonderverse!

  • noriogames0215
    のりお (@noriogames0215) reported

    @Ubisoft @UbisoftSupport @UBISOFT_JAPAN There are streamers who are using a glitch to collect prototypegear. Ubisoft Creators Program Member YouTube:norigames. PSID:n_0_r_1

  • NivekNairda
    ABCD😂 (@NivekNairda) reported

    Ubisoft Connect constantly asking me to re-login and renew my password is ******* stupid

  • Shyboywings
    wicked• Flagg for ROTY (@Shyboywings) reported

    @TheDivisionGame How about fixing the dang servers. I did a multiple retaliations then at the last control point. It freezes then just constantly lags then crash and I lose progress for it. Do better Ubisoft Massive.

  • NReaddis
    Norman Readdis (@NReaddis) reported

    @Ruggs2Riches @Cyael They're former Ubisoft veterans dude. Just because they now have their own studio doesn't negate the fact they're mentality and production value is that of a AAA to AA. I can say Kojima Pro is Also "indie" with that crash out comment. Lol

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