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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Soacha, Cundinamarca 1
Nice, Provence-Alpes-Côte d'Azur 1
Brasília, DF 1
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • HermanKrue10077
    Herman G. Krueger (@HermanKrue10077) reported

    @UbisoftSupport @Steam Bro, is this a late April fool? You have perhaps one of the shittiest launchers ever made in pc history. Every ******* time I open Uplay I have to resyinc some **** or login again. Just do yourself a favour, close that Cloaca Maxima and bring your games on Steam already.

  • James_Mason91
    James (@James_Mason91) reported

    @TheIshikawaRin My biggest problem with the modern day story is that it will never have a proper ending. As long as the series keeps making money Ubisoft will just keep the story going forever until one day an Assassin's Creed game bombs and Ubisoft just cancels the series outright.

  • TribaaLChief
    Xilence (@TribaaLChief) reported

    @imbratorX AC 3 is still decent I hope it's AC 1 and then AC 2 in that order.. Ubisoft has infinite money making glitch if they just remake old AC games and they're going in the right direction it seems

  • ThreeSixXero
    ThreeSixXero (@ThreeSixXero) reported

    @Arrrrash Tbf that was leaked about 3-4 years ago at this point. They wanted to make Infinite the central game for Halo in many ways (kind of like what Ubisoft wanted to do with AC) but between all of the technical problems and the overall flop of the game they canned that idea.

  • MySylvii
    Sylviia (@MySylvii) reported

    Anyone else think that each time we have an issue where our skins are reset to default that we should be compensated due to @Ubisoft and @Rainbow6Game's dev teams not giving a rats *** about their community? People have had it happen over 20 times to the point they'll only play 2 operators each side. It's absolutely pathetic that this has been going on for MONTHS from a AAA COMPANY. Either fix the game or start giving out compensation every time this happens, we're tired of the ignorance of developers and companies. I've played siege since 2017, and I have never seen it so bad to the point people quit because of it. People spend their time setting up their operators just right then all of a sudden you have to do it again, on ALL OF THEM. Fix the game or lose a lot of your playerbase.

  • jobeagle5
    job eagle (@jobeagle5) reported

    @ThePeakDaily @SicklyTheNinJa I think it was a skill issue and tht is why ubisoft avoided remaking it but if they get balc flag right ubi can do it right with ac1. Biggest problem would be you have to get tht cold brooding atmosphere or its not ac1

  • thetyl0413
    ty (@thetyl0413) reported

    @UbisoftSupport @Steam 11 times out of 10 the problem is with Uplay tho

  • MahoneyGaming
    Mahoney Gaming 🎮 Productions (@MahoneyGaming) reported

    @TheRealZephryss @Ubisoft from an OG since 07 fix this immediately

  • oZea_TTV
    Zea (@oZea_TTV) reported

    @LUCKYY10P The whole extraction shooters genre is bs I never thought it to be sustainable because Old Ubisoft already solved the problem, man they were something they made bangers like Division 1 and Siege but anyways Dark Zones in Division was the OG extraction shooter

  • CertifiedSperg
    CertifiedSperg (@CertifiedSperg) reported

    @medster101 The problem with the franchise is that it developed too many “sub factions” for their fanbase. It isn’t just Originals vs RPGs. They’ve splintered their fanbase across every franchise Ubisoft owns. Splinter Cell is dead, Rainbow is an E-Sport, Ghost Recon is GTA, etc

  • Smurfgotbeat
    Jack (@Smurfgotbeat) reported

    @GiboAgain Much better since Ubisoft took the time to fix some necessary issues.

  • HappyChubbyBear
    HappyChubbyBear (@HappyChubbyBear) reported

    @inth3nearfuture @iv_sal1 That is the problem. Activist Ubisoft can't make a game without pandering towards the "modern audience". I bet you if they would use Desmond's son he would be some sort of mentally ill "modern audience" bs.

  • jzandraa
    bien (@jzandraa) reported

    @UbisoftSupport Every time I try to login at Ubisoft Connect and play AC Brotherhood, it always says that there is an error that occurred/Account Suspended. I cannot login to my own account on which I have bought games for. Case number is 25779455, can you PLEASE fix my account

  • KokichiStrife
    Age 鬱 (@KokichiStrife) reported

    @TheHiddenOneAC I agree But the same problem still persists, Ubisoft is still out of touch The hidden blade is part of the series identity, why suddenly remove it in resynced ?

  • misaka_railgun3
    Misaka (@misaka_railgun3) reported

    @OutKse @optmistichuman @Ubisoft Idk how to say this but the real issue with the hidden blade combat is that the original had it but the remake doesn't. That's literally it. It's not "a faithful remake" like Ubisoft claims. That's why ppl are upset. If the original didn't have it ppl won't care like with Unity.

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