Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 5 |
| Colorado Springs, CO | 2 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine | 1 |
| Melun, Île-de-France | 1 |
| Ananindeua, PA | 1 |
| Saint-Germain-en-Laye, Île-de-France | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Saint-Malo, Bretagne | 1 |
| Gouvieux, Hauts-de-France | 1 |
| Laon, Hauts-de-France | 1 |
| Ellensburg, WA | 1 |
| Rosharon, TX | 1 |
| Parker, CO | 1 |
| Chicago, IL | 1 |
| Albuquerque, NM | 1 |
| League City, TX | 1 |
| Las Cruces, NM | 1 |
| Alvin, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Luke 🎃
(@xLukeW) reported
@BigfryTV It's absolutely awful and I've lost count the amount of times the error "A Ubisoft service is not available at the moment" has popped up, having me re-logging in multiple times before it's finally resolved
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ACGaming
(@ACGaming131) reported
All of a sudden I can't play @FarCrygame on PC without it crashing every few minutes. Bad enough that the HD Texture Pack is bugged, now this. I know I'm not alone. Fix please. @Ubisoft #FarCry6
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ian
(@rcr316) reported
@UbisoftSupport Just received a message saying a ubisoft service was unavailable. Tried for about 30 minutes on and off and got on in the end.
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Dark スター
(@DarkisCringe) reported
@Shadow_Blegh plot twist: Ubisoft is broken
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Michael Diatek
(@DiatekMichael) reported
@Ubisoft why do you people sell junk games and then to make matters worse don't service the bugs that are in the game so people can play the game ? 🤔 So get the money for your games and screw the people ?
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Kyle
(@Kyle06552353) reported
@BanLogger Yo ok professional.r6 was not a cheater or doing nothing sus I check his stuff out I play with him this a false ban I think battleye need be fix now because I have see how he play and stuff he not a cheater so Ubisoft please fix this game I am done see falsely people getting ban
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MediumSizedWoomy
(@MediumWoomy) reported
@UbisoftSupport Would be nice if a game wasn't killed the nanosecond your service loses connection. Talking about Ubisoft+ on pc. At least some leeway of 5 minutes? Looks like it crashes. No information about why it closed either. Currently playing FC6 and "crashed" few times.
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AKS
(@AayushS72393520) reported
@Ubisoft Far cry 6 on PS5 has weird cut scene glitch. In the beginning of the game the cutscene graphics were good. Suddenly it’s become horrible
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JayJ
(@Itz_JayJ) reported
@UbisoftSupport I've done all the trouble shooting that's been suggested. My system is 2months old and everything is up to date and have a perfect Internet connection. All other launchers and games work fine but ubisoft connect and games through it have constant problems
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🏴bailey🏴
(@baileyy_R6) reported
@UbisoftSupport care to remove the bug where I get cursor glitch and then press options to try and fix it but my settings get stuck on my screen and I can’t exit it and then I restart game and it says Ubisoft service unavailable so I miss out on 2 rounds 🙃
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Jesterace
(@jesterace77) reported
@UbisoftSupport is the cloud version of Far Cry 6 supposed to sync my saves? Logged into Stadia to play and all I can do is start a new game. Assassins Creed Valhalla I had no issues between playing the game through Ubisoft connect and Stadia.
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The Chosen One
(@EnSabahNur1906) reported
Having audio issues with Far Cry 6 on the Xbox series X @Ubisoft @UbisoftSupport
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Anthony Ashmore
(@BillvainL) reported
@rcr316 @Itz_JayJ @Ubisoft Hi, i would like to review this for you. Please shar the error screenshot as it will enable us to connect with you for further assistance.
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Gerard H
(@theonlyzombie) reported
@UbisoftSupport getting the oruro error message (again) playing Ghost Recon Wildlands. Nat type oprn, made exceptions in firewall for Uplay and GR. I'm showing as offline. Are you having server issues with so many playing Farcry6?
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Cookie FM
(@CookieFM_) reported
@UbisoftClub @Ubisoft Once again unable to login, awful servers affecting a game I play offline on PC. Ridiculous! Regretting buying it on PC altogether now.
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