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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Newport News, VA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MisterNobody171
    Mister Nobody (@MisterNobody171) reported

    @Lazgar_lockman The problem is you idiots are so addicted to their games. Ubisoft should be put out of business. No game they put out should be purchased or downloaded. Any game they have created should be deleted and not played. End them. No petition needed.

  • GetCheatz
    Mr. Margheritiiii (@GetCheatz) reported

    @TheDivisionGame I don't think I've ever encountered a more ****** and stupid customer service than Ubisoft 🖕

  • insaneoverlord_
    Insane Overlord (@insaneoverlord_) reported

    @lmkifiwin Honestly, then don't give Ubisoft more money. I've never played Ubisoft games because I refuse to support scumbags. Everyone's supporting the big problematic developers and acting shocked that they're the problems.

  • bro2c00l
    Bro2Cool (@bro2c00l) reported

    @harrisuryana @Steam @Ubisoft So here is the solution. Do not run the launcher as an administrator. Close the app. Download cloudflare warp. Select traffic and dns and connect. Reopen the launcher on pc and login. After successfully logging in go to account management, other-

  • The_KapitanDB
    xKapitanDB (@The_KapitanDB) reported

    @Dexerto If true, let @Ubisoft burn. **** the Black Flag remake, no matter how good it is or isn't. Don't buy anything of theirs to send a resounding message, even if you fix the quality, you still deserve failure for being absolute champions of anti consumerism.

  • NotHaru47
    Haru47 ☭⃠ |🥀☠️ | ✂️💔| 🔩🧪|💉🍷新人ゲーム開発者 (@NotHaru47) reported

    Ubisoft be like "yeah we made a bunch of cool games using the Tom Clancy's license, let's not do that again and instead make live service slop"

  • KevinSigmu
    Kevin Sigmund (@KevinSigmu) reported

    @TRIPSTER0 @RinoTheBouncer Let’s be frank, ppl are more concerned with the loss of ownership & the ability to buy, sell & trade games. Or having games they bought go poof (like the TMNT remake by Ubisoft, due to loss of license). Fix that with media bill of rights, or similar, you fix the outrage

  • deadhardware
    Dead Hardware (@deadhardware) reported

    @devildog2984 @TheCartelDel @TheMattEffect_ Ubisoft needed it to do those numbers because they have 19,000 employees for some dumbass reason. They need every game to be the biggest hit ever because they won't fix their cost base.

  • theogappleboy
    •Ophelia•Lighthart• (@theogappleboy) reported

    @Rainbow6Game Voice chat is still bugged mine does *not* work at all @Ubisoft please fix this

  • hypxr6
    hypx (@hypxr6) reported

    but I couldn't use my main one because of the ban (I tried to prove my situation showing my service dates and the fact that it was physically impossible for me to be playing at the time but Ubisoft didn't care and wouldn't answer my tickets).

  • PepThird
    PepThird💀 (@PepThird) reported

    @PaulTassi Hate ubisoft all you want but they always maintain their live service games (except xdefiant that game is very odd indeed)

  • lgbtarefreaks
    Timmy Trooner (@lgbtarefreaks) reported

    @TheCrewGame as always with ubisoft it's players, not sales. Myriads of people try games with their ****** subscription service and never play them again after.

  • Matt_C_W
    Matt (@Matt_C_W) reported

    @Fusionxxgaming @Rainbow6Game Defenders will always find a way to adapt. They wouldn't use DMRs ifs Ubisoft didnt remove ACOGs. I guess they just like creating problems in order to "fix" them.

  • AbhijitJoshi87
    Abhijit Joshi (@AbhijitJoshi87) reported

    @BrokenGamezHDR_ Bro ... But what happens if suddenly ubisoft and sony have a contractual issue ... Then ubisoft can pull plug on all games you purchased digitally ... Ubiaoft was just an example

  • mscgtru
    Tru (@mscgtru) reported

    @btecss @SkyteOnTwitch With proper implementation spoofing won’t fix the cheaters issue, I highly doubt Ubisoft would properly implement HWID and TPM bans though.

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