Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 9
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • dizzliii dizzliii (@dizzliii) reported

    @R6AnalystApp @zMin95 How is bug fixing easy or not difficult? I sometimes blame ubisoft for bugs as well, but those are bugs that are in the game for 4 years. I started programming in school and it is already difficult to fix bugs for a damn calculator lmao

  • 2BsWhistlingBu1 2B’s Whistling ******** (@2BsWhistlingBu1) reported

    @Bender5e @DamnCatOnMyDesk @jasonschreier “The line” is a fuzzy sense of right and wrong that cannot be easily drawn in an objective way. I don’t like Rowling’s involvement so i don’t want to get it. I don’t like abuse problems of Ubisoft or the practices of ActiBlizz so I don’t buy from them. It’s not hard

  • eboysk8ss T̶̙̖͘r̶̭͍̳̯͍̙̫̼̖̾̌̔̊͝͝͝͝ḛ̸̛͎̟̌̅͛͌̓̊̔͑͐̈́ͅv̸̈́̅͛̀͌̓̈ (@eboysk8ss) reported

    Ubisoft connect is garbage, can't even invite my homies into a game properly, fix your ******* **** @Ubisoft

  • AlienQueenBby ÅLÏƏÑ QUƏƏÑ (@AlienQueenBby) reported

    @Ubisoft You guys have the WORST customer service EVER. I have Rainbow 6 and I use to have almost all the operators except the most recent ones and you took them all away. Your rep basically told me oh well. UBISOFT JUST LOST A CUSTOMER. Of course you dont care tho.

  • _primarina amanda, certified cole stan™️ (@_primarina) reported

    @justtaythingz It’s like: do you realize she’s hot lmao honestly Kassandra is great the only real reason there was an issue is because Ubisoft got scared to make her the only protagonist 😒

  • DungeonsNDiving Dungeons and Diving (@DungeonsNDiving) reported

    @Jack09450025 @Ubisoft @UbisoftSupport first post I ever made with a reply in 11 seconds. referring me to someone on instagram.... that does account recovery. I'll deal with Ubisoft, not 3rd party folks who are trying to make money off of me for a service I can do myself. #BotsNotWelcome.

  • AngelusSaint4 Angel Taylor (@AngelusSaint4) reported

    @NVIDIAGFN So i see you running ads right but i can't play any Uplay games. You don't even have the class to make a statement about your services that is broken 🤔 BTW I have the expensive founders Edition.

  • AshKaneSkittles asʜ (@AshKaneSkittles) reported

    @Bruno_R6s Ubisoft cant even fix basics, youre asking for too much bro.

  • AngelusSaint4 Angel Taylor (@AngelusSaint4) reported

    @NVIDIAGFN I still can't play any Uplay games. You don't even have the class to make a statement about your services that is broken 🤔 BTW I have the expensive founders Edition.

  • HyDkaR6 Whats HyDka (@HyDkaR6) reported

    @LusciousR6S I strongly believe that if Ubisoft gave ash a minigun, that all of sieges problems would disappear

  • FilipPoznic Filip Poznic (@FilipPoznic) reported

    @Ubisoft @assassinscreed 3 months and some days have passed since I've last played Valhalla , and I'm still not able to finish the game because of the "Ealdorman" mission glitch. What is seriously wrong with you ?

  • FilipPoznic Filip Poznic (@FilipPoznic) reported

    @Ubisoft @assassinscreed 3 months and some days, and I'm still not able to finish Valhalla because of the "Ealdorman" mission glitch. What is seriously wrong with you ?

  • ovoseriy Seriy (@ovoseriy) reported

    @ThatLinGon_TW thank you brother. bought this game in steam and using uplay too. i tried it right now but teleport not working at all ;[ i mean when i press 6 7 8 nothing happens. no sound teleport to waypoint. first 6 works good. but for TP no reaction ;[

  • Namevah Scott “Woomy!” Hovamoc (@Namevah) reported

    I hate that Assassin's Creed IV teases a "Joan of Arc Experience" that we'll probably never see. Please, @Ubisoft. I want to slaughter Templars in service of Jeanne d'Arc.

  • rockaberryx rockaberryx (@rockaberryx) reported

    @UbisoftSupport I tried to uninstall and reinstall the ubisoft connect iOS app and the remember me sign in function still isn’t working and logs me out every half hour

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