Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Brussels, Brussels Capital | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 8 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 2 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 1 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 1 |
| Elche, Valencia | 1 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Beeerzi (@Orkanos) reported@r4f4sk8 @TheDivisionGame Fair. Could you please check if you both have the Ubisoft Connect in-game overlay setting enabled (and then exit and re-log into Ubi Connect). That error seems to be similar to the overlay error.
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myXCuriosity (@myXCuriosity) reported@lmkifiwin no problem. i just stopped buying. its not hard. you don't NEED video games. and you definitely don't need @Ubisoft
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Mr. Margheritiiii (@GetCheatz) reported@TheDivisionGame I don't think I've ever encountered a more ****** and stupid customer service than Ubisoft 🖕
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ragegun (@_ragegun) reported@lmkifiwin All in service of Ubisoft, which is already hemorrhaging money and likely won't be around that much longer anyway.
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Zac137 (@ZedOP22) reported@IGN Ubisoft announced a loss of 13 Billion Euros 1925-26. The problem is they kept pouring money into dying franchises like Assassin's Creed, as now its just repetitive and boring. They overestimate its brand influence, just like Far Cry.
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Fritz Kabel (@Kabelfritz) reported@Colteastwood what is there to be excited about right now? apparently the promise to grow/empower talented studios and bring all first party games to gamepass day one is finally broken. xbox is about to become a trashy milking machinery like ubisoft, ea, warner, old actiblizz itself.
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entwinedspace7 (@entwinedsp71971) reported@Vara_Dark Not surprised, what did they expect telling their customers not to buy their games. They acted as if they had some infinite money glitch unlocked. Funny thing is Expedition 33 could've been a ubisoft game.
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kfog (@kfog_official) reported@Ubisoft_UK so why on earth does it keep saying you had trouble with my request when I try to log in to Ubisoft connect???
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MREVILA55 (@MREVILA55) reportedThe problem is Ubisoft.
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A ball that pisses on artists (@ArtistsArise) reported@Ubisoft Fix your dogshit app if you want people to use this
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K (@USPatriotNavy) reported@Ubisoft @UbisoftSupport Don’t buy any Ubisoft! They are still experiencing hacking issues and responding by making access to software you have already purchased almost impossible to access.
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The Rainbow Chipper (@Daocdude) reported@ther3n3gad3 @Asmongold @AveragePodcast1 It is a self-correcting problem - they can't afford to lose billions forever, look at how many studios Ubisoft has closed.
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𝔑𝔞𝔱𝔥𝔞𝔫 (@TheNathanNS) reportedWhat's actually happening with the gaming industry lately, why's there so many layoffs and studio closures happening in such a short span? We have Microsoft considering to close Ninja Theory, Compulsion, South of Midnight and Double Fine, there's huge claims of layoffs happening at Bethesda and ID Software. Ubisoft just closed many of their studios and did mass layoffs on others. Arkane also possibly being closed. Dontnod are expected to be bankrupt by November, Quantic Dream also reportedly expecting layoffs, there's probably a couple I missed Like what's happening, why is all of this coming out at the same time?? Gaming industry crash inbound or what?
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𝐾𝑒𝑚𝑎𝑡𝑠𝑢𝑡𝑠𝑢𝑗𝑖 𝑅𝑦𝑜𝑛𝑛𝑜𝑠𝑢𝑘𝑒🥢 (@SkiLedZGamES) reported@assassinscreed Ubisoft domain mode is unbalanced fix this, it's impossible to advance this mode. I'm level 80 in domain 5 recommended level 70, I have 10 level above and I can't do anything against the boss, take this trophy or nerf this mode most people won't be able to finish this 💀
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Snakegil (@GilSnake) reported@TheDivisionGame @UbisoftSupport @UbisoftFR WTF are you doing guys ??? The game is not playable at all. Delta 03 kick us from your **** servers every 5mn. Kick everyone in team at the same time and losing progress and tokens in escalation. WHAAT ARE YOU ******* DOING ? FIX THAT BROS >___<
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