Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
| Les Epesses, Pays de la Loire | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Peseux, Bourgogne-Franche-Comté | 1 |
| Paris, Île-de-France | 10 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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JuStMike (@micheal9383) reportedREFUNDED THE GAME ONLY DUE TO HOW FLOATY THE CHARACTER FELT LOVED EVERYTHING ELSE BUT WHEN THERES NO WEIGHT TO THE PLAYER FEELS OFF PLEASE TELL ME IF THIS IS ISSUE U SEE AS EVERYONE IS SAYING IT !. @Ubisoft @Ubisoft_UK
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GeneralRayburn (@GeneralRayburn) reported@AwakeChristian1 @skellyjacks1 @Ubisoft So they save on resources by recycling assets? What is the problem?
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Certified Omelette 🏳️⚧️ 🩷💛🩵 🏳️🌈 (@CertifiedOmlet) reported@Nanox19435 @G0ffThew That also is a much more reasonable explanation than LOD issues. To be clear not blaming the devs here, something like that it would be the sort of issue that should be picked up in QA. Poor QA or lack of time to polish is always going to be publisher driven (**** Ubisoft).
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swedishb3rry (@SwedishB3rry) reported@John_GAMEFIX @UbisoftSupport @Ubisoft I've had this issue since March 2025.
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McJunegrand🔞 (@McJunegrand) reported@Pirat_Nation Despite all Ubisoft has done in the last couple decades people immediately fold for a remake of an old game they liked only to immediately be struck by another Ubisoftism. We deserve a new industry crash.
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Stevie S. (@Stantonio_) reported@Ubisoft Many things are good but how do you even manage to make combat so horrible? Just an utterly broken system
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Blessed with the 'tism (@blessedtism) reported@FabricateClaim I haven't touched an Ubisoft game after I was playing Assassin's Creed and got a crash in the middle of game 2 or 3. I lost about 30 minutes of progress, realized I didn't want to play it again, and then realized that I clearly wasn't having fun and should stop.
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SnarkKnight (@SnarkKnight11) reported@AkiraSoftFemboy Having a ***** fit at the 1st glitch you encounter on a game that was just released, and acting like new games shouldn’t have any on day one, doesn’t make you more relevant. Your video doesn’t make Ubisoft look bad, it just exposes you as an immature brat longing for attention.
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EnvyLFC (@ERyomou) reported@TheRealZephryss If GTA 6 released straight away on GTA+, I would just play it on a subscription. Lots of games release on game pass day 1. I don't see the problem in saying players, they all had the initiative to download the game and luckily Ubisoft+ is their own subscription service.
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Pluto242light (@pluto242light) reported@Riversmannnn @ManaByte Wow such a massive problem hope Ubisoft goes bankrupt
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Milan (@milanvr0092) reported@Rainbow6Game Buh buh buh we are @Ubisoft @Rainbow6Game we will fix the game next season better match making stfu nothing is ******* fixed matchmaking is still ******!
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DlynK (@ShadowDlynK) reported@ls4290 @Jorraptor There IS a distinction to make. One player using a service (Gamepass, Ubisoft+, etc) is not the same as one player buying an individual copy.
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Average Taco Bell Enjoyer (@beefy5layer0803) reported@TbagsTweeter @_Lunerim_ @PlayStation I thought the issue was ownership over the games? If Ubisoft shuts off the servers you won’t. Able to play this anymore
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Raven Blade (@ravenblad3) reported@MadamSavvy @Ubisoft @assassinscreed Worst part is 2 million bought the game. Shows majority don't care, as long as they get their fix
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Weakest Marduk Enjoyer (@anticommie123) reportedSo close to having Ubisoft crash and burn
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