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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jouy-sur-Morin, Île-de-France 1
Berazategui, BA 1
Tignieu-Jameyzieu, Auvergne-Rhône-Alpes 1
Bhopal, MP 1
London, England 1
Paris, Île-de-France 3
Ibbenbüren, NRW 1
Oelde, NRW 1
Buxton, England 1
New Delhi, NCT 3
Sydney, NSW 3
Delhi, NCT 1
Mittweida, Saxony 1
Erstein, ACAL 1
Morrisville, NC 1
Berlin, Berlin 1
Montbéliard, Bourgogne-Franche-Comté 1
Clarkston, MI 1
Marseille, Provence-Alpes-Côte d'Azur 1
Palm Bay, FL 1
La Garenne-Colombes, Île-de-France 1
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KazaxyII
    Kazaxy (@KazaxyII) reported

    @Orkanos Hi, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long, offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still being ignored or sent generic replies. I was wondering if you could please DM me, or if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ 15 seasons at champion across 4 years of playing time gone… I have tried everything the ticket support system is awful !

  • Rooster832
    Rooster83 (@Rooster832) reported

    @bxn45I @king_249 @hard8_times I had more issues on my PS5 pro with Star wars outlaws because it kept crashing. I think it had something to do with the Ubisoft servers.

  • CarlEdwards007
    Carl Edwards (@CarlEdwards007) reported

    @Ubisoft @UbisoftSupport you have the most useless, worthless authentication system on Earth. I have been stuck in a login/fail/password reset loop for more than a week. I am disgusted! I have wasted good money on something I can't use now. USELESS

  • Nickachu_Knight
    Nick (@Nickachu_Knight) reported

    @Wario64 Just move day one Xbox Studio games to both premium and Ultimate. Problem solved. The extra 9.99 is of you want Ubisoft + EA + Fortnite.

  • JustinErgin
    Ironicusx (@JustinErgin) reported

    @JamieMoranUK Cod aint the issue. Cod didnt rise the price to the moon. Its Fortnite Crew and Uplay classic subscriptions that cause probleme and high prices. Nobody asked for those, nobody care for those yet they force us to pay for them if we wanna have the benefits of XGPU.

  • Jonathan2134
    Jonathan.G (@Jonathan2134) reported

    Ubisoft self-serving "idiot" who causes massive problems for Video Game industry, etc. Erasing the Crew big example why Video Game companies, etc want your money and give no ownership.

  • prodkief
    kief (@prodkief) reported

    @Sinddo_ @SpoitUpdates That's not defending it, you lack comprehension skills. He's pointing it out as a long standing issue that needs to be taken care of by Ubisoft, because ultimately people are pieces of **** and they're going to continue to cheat if they aren't detected and banned by Ubisoft

  • AverageUkranian
    FirstNameLastName1234 bot (@AverageUkranian) reported

    @TrueGamer1111 It takes 1 single push and Sony will fall into a Cascade, a tsunami of investors pulling out and revenue drop of their own doing. They don't have the intelligence to pull out of the multiplatform, Ubisoft garbage, woke, most times open world trash and live service.

  • Silentblade23
    Stephen Fitch (@Silentblade23) reported

    @LightOfEtro @IYDKMIGTHTKY86 @JezCorden There are places out there where you can still get ultimate for 20 a month. Ubisoft+ never got added. It was Ubisoft classics that got added. It's a subscription service, they raise the rates to see what the maximum is. Why do you think rates keep going up on other services?

  • PigeonGoGaming
    Pigeon (@PigeonGoGaming) reported

    @SSGSentinel I would imagine Ubisoft execs are giving Rayman devs a bit more free reign. Since it's not a HUGE ip for them. Their BIG franchises always seem to be having issues, due to the constant micromanaging lol. Last time it was AC Shadows, now Far Cry 7 😩

  • KyleRowan11331
    Rowan Kyle (@KyleRowan11331) reported

    @nerdx_inked @hard8_times Yeah. I coded this Windows and its updates that cause a crash. I created these launchers like RGL and Ubisoft Connect that logout all the time over and over again. I coded EA app that works like **** while launching Battlefield 6 from Steam and cannot even update properly

  • TonyOfHyrule
    AntonioTheGamer (@TonyOfHyrule) reported

    @JezCorden Yes! But it wouldn't be the right choice....I would remove all third-party games and create a service exclusively with first-party Xbox games! No EA, Ubisoft, GTA, Crew, etc., and get a subscription dedicated only to the cloud.

  • Bendak5tar
    Bendak Starkiller (@Bendak5tar) reported

    @Swurv__ @pinutos The majority do, unfortunately it’s like talking to a brick wall most of the time. (Not Bethesda exclusive) I’m anti live service in all games. It started out all good but the company’s kept pushing forward with what they could get away with Ubisoft and Bethesda being the bigger ones doing so in single player games. Ubisoft being the biggest one to do it. Them I actually hate. Still waiting on that splinter cell remake.

  • SebAaltonen
    Sebastian Aaltonen (@SebAaltonen) reported

    @cdglove98 @SwirlsDefy @DanielcHooper Depends how do you use them. We tried using std::vector and similar in our new Ubisoft engine back in the day, and debug build startup time (main menu) was over 2 minutes instead of 5 seconds, so we abandoned the plan. Even more with maximum debug iterator level. And ABI compatibility issues were a problem too. We wanted mixed release/debug builds, but std doesn't have compatible data layout between build types, so all hell breaks loose (memory corruption).

  • lavite9zz
    naxxo (@lavite9zz) reported

    @Ubisoft I’m having trouble submitting a ticket to recover my account. The form and CAPTCHA are bugged and won’t let me proceed.

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