Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brussels, Brussels Capital | 2 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 18 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 3 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 3 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 2 |
| Elche, Valencia | 2 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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iampowlly (@iampowlly) reportedI also called out the fall of Ubisoft, way before the crash! I am a gamer and have been for 50+ years now! So as the prophit says. "learn from your mistakes. Don't repeat them". I Apologize For Nothing!
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Oyasumi Bastet (@OyasumiBastet) reported@OmniStef94 Like, what happened to the outrage over GAAS, stupid amount of DLC, Always online required, and login to third party services. Why does MS get a pass where PS, and many other publishers dont, like ubisoft has a launcher, why is that an issue if Xbox live isnt?
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Prospector (@NewsProspector) reported@lmkifiwin "And the part that says everything: according to the campaign, Ubisoft got a seat at a closed-door meeting with the Commission before the decision. The 1.3 million people who signed did not." Anyone that buys any Ubisoft game going forward is part of the problem. They are simply the worst company in games development/publishing in regard to consumer rights. They need to go bankrupt.
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Zeus🐺 (@realZE9US) reportedPlaying at 90 Fps, I beg you please fix your game @Rainbow6Game @Ubisoft
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Bluesheep (@bluesheep100) reported@weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.
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Qoel (@qoe999) reported@kabrutusdeid I have ultimate and wouldn't mind a three month wait period before new games are added to game pass. They could also trim the fat. No need for EA games or Ubisoft games as part of the service and ten billion metric tons of indie slop that I doubt anyone plays.
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Kenosiar (@Kenosiar) reported@polishedsteeltb @Dexerto Yeah, because Ubisoft and EA are small indie studios that will go bankrupt if they keep a games playable after shutting down their servers. In any case, if small indie studios cannot do that, then they should keep away from the live service model.
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Snakegil (@GilSnake) reported@TheDivisionGame @UbisoftSupport @UbisoftFR WTF are you doing guys ??? The game is not playable at all. Delta 03 kick us from your **** servers every 5mn. Kick everyone in team at the same time and losing progress and tokens in escalation. WHAAT ARE YOU ******* DOING ? FIX THAT BROS >___<
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Zeo Gaming Nerd News 🙀 特にない (@ZeoTGT) reported@ZikadaPrime Yeah, epic is whats going on. But anyways how exactly would valve be broken up if for say it was monopoly? Its primary business is game distribution, which blizzard, epic, gog, Ubisoft and others all do as well. It has a few software (games) that Nintendo, Sony, and Xbox all dominate in that space. And a couple of hardware like a controller and tablet and soon to be PC but there are also dominate marker share players already in that market like Microsoft and Apple.
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Wired.Wolf287 (@WWolf287) reportedThere's a lot of very misinformed people who are celebrating this because they think this would have mandated perpetual support from game companies for online games. No it didn't. It was asking for end of life plans so that consumers could still use their property after official support had ended. That could have been many ways from an offline mode to allow partial functionality, to the establishment of private community servers like what Valve does with Counter-Strike and TF2. The core of the issue here wasn't "entitled gamers" it was property rights, as the real problem with these business models is that they don't respect first sale doctrine and in turn, do not respect consumer property rights. That said, I have no delusions that if the EU gave it an honest chance, we would have had awful legislation that made the problem worse. The real long term solution to this problem is the destruction of IP law, as that is the mechanism companies like Ubisoft are abusing to get away with this behavior in the first place. Revoke their state enforced monopoly on their code, and suddenly they'll start respecting property rights again because if they don't, people would pirate and bootleg their products in perpetuity and there would be nothing they could do to stop it outside of maybe a strongly worded letter. As it stands, they can stop bootlegging pretty efficiently thanks to the state, and piracy is limited because of how many normies are out there that refuse to learn what torrenting is. The real sad thing for me, at least, is that the lolberts will celebrate this as well because "government bad!", not realizing that this was the state giving bad actors the go ahead to go even further with violating our property rights. Yes, the government is bad, but this still required some kind of solution, and now we're at a point where the only real solution is civil disobedience, which isn't ideal. I guess the Agorists will have a lot of fun with Ubisoft moving forward.
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keworrk (@keworrk) reported@episkbo @RinoTheBouncer The game was out for just couple months, it was supposed to be a game for the long run so ofc it needed some fix to make it really good but ubisoft didn't gave the little team behind the game what they needed. If the game was still there it would have been something big for sure
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DoYou K Now The Brokeboi Insider (@wllmlew) reported@JusticeSolid @PoniesTearsHQ @JeremyBrouwer why is it people like to bring up "well they removed COD and it's still more expensive" do you guys forget there were other things added that caused the price to increase to $30 that are still available. $3 increase for an added $20 value Fortnite Crew - $12/month standalone Ubisoft Classics- $8/month standalone. not to mention adding more day ones to the service
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Sebastian Aaltonen (@SebAaltonen) reported@HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.
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César - X PC (@xpcmania) reported@BrockCoxman @TheDivisionGame @Ubisoft make this pure Online to evade Piracy but don't fix your own server making people lose your mind trying figure out whats happen and why
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Bengho (@Bengho_) reportedUBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM