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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Metz, ACAL 4
Paris, Île-de-France 18
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • DestinLegarie
    Destin (@DestinLegarie) reported

    The online consensus is always that Xbox is about to face layoffs because of the acquisitions. Why do people not realize that without Activision Xbox would be in even more dire circumstances. Also, PlayStation is reportedly about to be rocked also. But they’re about to be rocked because they overpaid for Bungie. Ubisoft also close the studio and had layoffs today. The only point I’m trying to make is that this is an industry problem. This isn’t because Xbox bought stuff. Everyone bought stuff.

  • dudesamm
    Sam (@dudesamm) reported

    @_Retro_Metro @_Tom_Henderson_ Shareholders are not the issue in the very very vast majority of cases, it's the management actually running the company. In this case, you should be blaming the Guillemot family that has been sabotaging Ubisoft for over a decade to avoid losing control of the company.

  • Tak225Th
    TAK (@Tak225Th) reported

    @M4Ximizando nope I would unsubscribe and buy select games I want say one games is the only reason I sub to the service I would rather they removed EA access and Ubisoft plus and Fortnite crew

  • ZackChappell3
    Zack Chappell (@ZackChappell3) reported

    @Ubisoft @Rainbow6Game you guys will never fix cheaters huh? I thought you were supposed to double down on it with this fancy Shield Guard? Id really love to play this game competitively, but why bother? Take pride in your job and stop half-assing ****. Siege is your money maker!

  • SpecterGr1d
    SPΞCTΞR (@SpecterGr1d) reported

    @JezCorden As much as I am against some of the stuff they do, they don't need to. Microsoft is a software company, a very dominant one at that. THAT IS THEIR LANE. Microsoft literally could rival steam if they focused on that aspect. They could find a way to flip gamepass into a service that Sony may agree to like they did with ubisoft classics, Microsoft we don't want your new games day one, but if you archive your older titles into a tier that benefits our plus customers, hey why not? To me that gives Microsoft leverage. There is obviously interest in their products from the reaction of Eday and the sales of FH5. They just need to find a way.

  • qoe999
    Qoel (@qoe999) reported

    @kabrutusdeid I have ultimate and wouldn't mind a three month wait period before new games are added to game pass. They could also trim the fat. No need for EA games or Ubisoft games as part of the service and ten billion metric tons of indie slop that I doubt anyone plays.

  • TheRobinsonson
    TheRobinsonson (@TheRobinsonson) reported

    @SKYR6YT @Ubisoft @Rainbow6Game It goes off your skill level compared to your opponents so this isn’t broken. This is actually a fair assumption of why you lost more

  • Cloudy_R6
    cloudy ☁️ (@Cloudy_R6) reported

    please Ubisoft wake tf up n fix your game - DMRs out - Shields nerf to the ground - nerf thorn 1.5x or LMG Meta was so much better

  • GalleryOfPLAY
    RM's Gallery of DeHernanding #CrimsonDesert (@GalleryOfPLAY) reported

    @ac_landmarks For me, the gameplay in AC Shadows, especially with Naoe, was the best I’ve ever experienced in the series, and I played everything. Ubisoft needs to figure how they pace the content in their games, because they always run into the issue where the main story has tremendous urgency, but then you put it off for dozens and dozens of hours as you go do other things. This ends in the main story not being as profound. It loses its impact. Surely, this is a problem with most open world games, but I especially felt it with AC Shadows. On the flip side, FarCry 6 was much better in that regard. A lot of the side content was canonical to the main plot.

  • wllmlew
    DoYou K Now The Brokeboi Insider (@wllmlew) reported

    @JusticeSolid @PoniesTearsHQ @JeremyBrouwer why is it people like to bring up "well they removed COD and it's still more expensive" do you guys forget there were other things added that caused the price to increase to $30 that are still available. $3 increase for an added $20 value Fortnite Crew - $12/month standalone Ubisoft Classics- $8/month standalone. not to mention adding more day ones to the service

  • AetherScore22
    Aether 🗡️ (@AetherScore22) reported

    @SynthPotato Damn camera cut rm double murders, what's the problem with ubisoft? Nobody likes it and everyone asks to take it out on their discord

  • MafiaWarsgg
    Mafia Wars (@MafiaWarsgg) reported

    The situation with @BlindOwlsGG after Phantom League is honestly another reminder of why console Rainbow Six is losing faith in community tournaments. They won the league. We finished second. Both teams competed, played the matches, respected the format and put real time into the competition. But after everything was done, instead of a serious ending, the whole thing turned into confusion: the server disappeared, the people responsible stopped showing up, and the prize pool/fees became another unresolved issue. That is the kind of thing that kills a scene. Players can accept losing. Teams can accept hard matches. What people cannot accept is spending weeks or months competing just for the tournament to end with silence, excuses, or no clear accountability. And this is not only about one league. It is becoming harder and harder to trust Discord-based console tournaments. Every time something like this happens, fewer teams want to pay entry fees, fewer players want to commit, and fewer orgs want to take console Rainbow Six seriously. Community leagues are still needed, but they cannot be run on promises alone. If there is money involved, there has to be transparency. There has to be a guaranteed prize pool. There have to be admins who stay present until the end. And there has to be accountability when things go wrong. Right now, it feels like the only tournaments teams can really trust are ESA Cups, official Ubisoft events, or competitions backed by people with a proven reputation. It is a shame, because console Rainbow Six still has players, teams and talent. But without trust, none of that matters. If this keeps happening, the scene will not die because people stopped caring. It will die because people stopped believing. RT ✅

  • imnotbreno
    Breno (@imnotbreno) reported

    @manfightdragon But not fast enough, according to Ubisoft and Square Enix. So even if it was cheap, it wouldn't fix for all games. Just let games install on internal storage, this way solves for every game!

  • Zavier999_
    XOXO cutiepie (@Zavier999_) reported

    ranked 3.0 is a joke. matchmaking is not fair. comms don’t work. audio bugs everywhere. @Ubisoft fix the game please.

  • Plosionz
    Plosion (@Plosionz) reported

    @DestinLegarie *an American industry problem. You cannot pay people that much for a product sold at the same price all over the world, where wages are less than one third. Yes that Includes Ubisoft. Eu company ran like an US one.

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