1. Home
  2. Companies
  3. Ubisoft Connect
  4. Outage Map
Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More
Check Current Status

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RavenMentore
    The Raven (@RavenMentore) reported

    Ubisoft is eventually going to write themselves into a corner, Here's Why: With the recent Assassins Creed Games they've failed to write a good Story and narrative which the franchise has always been about to begin with. And most of the original dynamic story telling had been introduced through DLC, along with the original mechanics. However today they just remove constant mechanics which are part of the original games, and part of the challenges and storytelling dynamics which made those games what they were. Problem is if you untangle and snip the strings one by one from the yarn of the franchise - the devs, and whoever is making these decisions are becoming their own undoing. This is why I said, keep to the original core vision that franchise is supposed to up-hold by doing so you create a successful franchise, but undo it's threads and it becomes it's own undoing. But by undoing the yarn, you undo the franchise and eventually cause it's decay - and it's only a matter of time before this happens. Hexe, Ezio's return is highly unnecessary. - his story is finished but they can't let the character literally rest after Embers, because he's the only most successfully accomplished trilogy, alongside Altair. Black Flag, undoing mechanics which were central to the core game and it's plot device,the Animus, and focusing on animus heavy AI stories which make no sense, including texts in a vault. Eventually the franchise is slowly decaying like an old corpse, there's nothing fresh coming from Ubisoft. They need to leave Animus EGO behind, and focus on a, strong modern day story to compliment the Animus Ancestor Assassins. The Assassins Creed franchise is nearing its end given they have to carefully approach Remakes and not cause any friction between fans/community members m. Give or take 1 wrong step made, and everything falls apart. The threads unravel completely.

  • Mathias_Oliveir
    Thiago Mathias (@Mathias_Oliveir) reported

    @linkenlace @assassinscreed @Ubisoft You just get free spoilers here. If you haven't figured that out by now, the problem isn't with me. This is exactly why Rockstar is a respected company and why their games get all this hype.

  • FerdiBacon
    Ferdinand Bacon (@FerdiBacon) reported

    @Dark_Enigma03 @DoesItPlay1 I can't be arsed to care. I have to wonder if you really need hundreds or thousands of overpaid employees if you continually ship subpar, broken, incomplete games. Sandfall make Expedition 33 with like, what, 30-40 people? Companies like Ubisoft etc should go bankrupt.

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @JermarBates4K60 You're either completely oblivious or completely tone deaf. When PC went all digital, PC games sales were pretty awful. You could say the PC games industry was dying. It was already difficult to get disc copies of games unless Warcraft, Starcraft, or Diablo was on the box. When valve did finally move in with the steam store front, we did make a stink over it. Things were said. Didn't matter to most of us, because we were on console. Xbox and Xbox 360 had discs. So did the PS2 and PS3. In fact sony was toting bluray technology as the big thing and Xbox was half heartidly supporting HD-DVD. Nintendo didn't go all digital either. You think you're making a point here and you're not. Now lets flashforward to 2026. Sony is the last bastion for physical media for "cutting edge" games. It's where you get your Final Fantasy, your GTA, your Ninja Gaiden, etc on disc. Because console had a solution that PC could never crack (excuse the pun), that made playstation the place to be. While MS was selling you broken discs that needed updates to work, sony was selling you functional products for over 80% of their games day one on disc. Now that is gone. So why Steam over PlayStation you'll stupidly ask as if the two things are the same. In the PC space there is more than just steam, you ahve multiple store fronts. Steam, GoG, Windows Store, Epic Games and that garbage EA and Ubisoft are still pushing. Price fixing can't be done on PC because there is still competition, capitalism is allowed to function. PlayStation has no such competitive space, you can't download the steam client on PS5/6 to buy your digital playstation games that work on playstation. this immediately makes your entire statement intellectually dishonest. Next in the PC space GoG and Steam have proven themselves to engaged with consumer care and rights. Steam has a fantastic refund policy that gives you a window of time to get a refund after playing it. GoG has similar practices and cares more about your business than anything else. PlayStation will apply draconian rules and say "oh you downloaded it? We're sorry. No refund". They'll apply arbitrary rules based on release windows that make no sense. Xbox is just as bad in thsi regard. Getting in touch with someone to get a refund from the console makers is a headache and a half, which I've never experienced with Steam or GoG. The important part these store fronts compete with each other to keep each other honest. You're only option on PlayStation is lose your money and find some place else to go. Speaking of anti consumer tactics. Steam and GoG have yet to delete games from my game library. Sony has done this, PT being the most notable one. I cannot download it. More than a handful of PSVita and PS3 games have disappeared from my library. Just recently Sony had 500 movies lose a licensing agreement with Canal for titles like Terminator 2 or Rambo, popular titles which weren't just removed from sale, they were removed from their accounts. No way to download again. PS3 and Vita stores are being shutdown so all that content is now going to be lost to time and humans expiring over the next 50 years. Even if we do fix these PS3's permanently, we'll have to resort to emulators and piracy for anyone curious about playing some of sony's most classic titles. Show me a steam or gog game that has had this problem. GoG is also DRM free and Steam you just have to hack the drm out if they ever go under. It's a nuanced different. No some surface level evaluation like you're making. It isn't just because "oh it's sony, so its bad because its them". no that's you being to dense and to stupid to look any further than the blog post and some tweets for your answers.

  • BrutalXBrittany
    BrittanyK🌸 (@BrutalXBrittany) reported

    @UbisoftSupport @Ubisoft please tell me how to fix "bad service reason" I cant play ranked and have a outrageous ban because of it. It constantly kicks me

  • irRickCharmElla
    Air_Rick_Charm_Ella (@irRickCharmElla) reported

    @heelvsbabyface @Ashikenshinyu What makes this especially funny is that everybody told them it wasn't going to "resonate", they had a full 6 years or whatever, to fix it, and they still got caught with their pants down. Ubisoft deserves everything that's happening to them. They earned it.

  • JarvisSnitcher
    Jarvis Snitcher (@JarvisSnitcher) reported

    The fact that so many people reccomend random people on telegram to help fix the sign in problems with Ubusift speaks volumes about the scammers influence. If you tell me some random dude somehow fixed your account without Ubisoft and you can't elaborate how then **** You.

  • MarkMannX
    Mark (@MarkMannX) reported

    @ChrisAvellone @ModernVintageG I still think someone like your team should be running Xbox since you guys generally have more of an understanding of the industry than a young outsider like Asha does. That and your team actually decades of industry experience VS Asha who's basically my age and seems to be an nepobaby AI bro. Mind you I have nothing against Asha, and I like that she's (hopefully) more open than Spencer's team was, but judging by the massive amount of layoffs with no follow up, either Phil Spencers team REALLY ****** things up by buying Activision and Bethesda, or Asha just doesn't know how the games industry works, both of which I can see as likely. Satya Nadella and Phil Spencer are more to blame than Asha. Mind you I don't think Spencer was evil, but rather I think Nadella has wanted to kill Xbox for years and Spencer had a toxic but positive mindset that allowed culture wars and wasteful spending to destroy the Xbox division. One of the dumbest things Spencer did under Xbox was not courting developers in 2019 when PlayStation canned Japan Studio and forced third parties to outright cancel games since Jim Ryan was a ******* idiot who had a personal dislike of Japanese games. Instead Nintendo and Valve took up those games and established new relationships with third party developers and made a **** ton of money because of it. Xbox could've easily put away the dumb virtue signaling **** on social media, and made a ton of money by taking these weird games made by talented developers and worked with them to bring more games to the platform. Instead Xbox is on the verge of death and now the industry suffers as a result. It wasn't the outright worst thing that Spencer did since that was buying Bethesda and Acitvision in favor of building in house talent, although it's part of the same systematic problems that Xbox had. Basically I think Spencer wasn't the right person for the job, since he couldn't reel in the people who needed to be reeled and hired the people who needed to be hired. Spencers problem was that he thought that he had an ultimited budget and could buy Acitvision, Bethesda, EA and Ubisoft while shutting down smaller studios like Tango even when they have hits because Call of Duty makes more money than Hi-Fi Rush even if Hi-Fi Rush cost a fraction to make. While forgetting that Satya was going to shut down Xbox when he took over. This isn't me being a hardcore sweaty gamergate chud, but rather understanding the industry and have the basic understanding that not every game is for everyone and that those that try to make every game into GTA are bound for failure. Sorry for the rant.

  • JarvisSnitcher
    Jarvis Snitcher (@JarvisSnitcher) reported

    @PunishedAhab13 @Ubisoft @UbisoftSupport In the UK and it is the same Issue, Far Cry 3 and Watch Dogs won't launch because of suspensions on Ubisift Connect part, ****** DRM.

  • The_CrapGamer
    The Crapgamer (@The_CrapGamer) reported

    @_Tom_Henderson_ Multiple reasons. Game Pass was always most adopted on console. Microsoft gave up on consoles years ago before the new leadership changed course. Also, the price increases and additions of things into the service that make no sense: COD, Fortnite Crew, Ubisoft+ ect

  • KrypticR6_
    kr.yptic (@KrypticR6_) reported

    .@Ubisoft FOCUS ON FIXING THE CHEATING ISSUE PLEASEEE. Siege should focus primarily on the cheater problem right now, **** balancing changes, **** events and new skins. I know it’s not that hard because ubi has done really good the last 2 seasons (for the most part) cheaters would get banned often and manuals were a thing.

  • Jeremy89254601
    MidgetGoneWild1 (@Jeremy89254601) reported

    @Ubisoft is prioritizing PC over console for the next upcoming season when it comes to cheaters using recoil scripts, when console is a lot more affected by this issue; so why the hell do console players have to suffer another season with players using recoil scripts? 🙄

  • FreakyFootFight
    Freaky Feet Conniseur (@FreakyFootFight) reported

    @The_Chris_Dixon @2MilimeterPeter @ray_ray200108 it depends of course, EA and Ubisoft usually discount their games heavily after the first year or so, but the problem is that, if digital is the only option they have no reason to discount it digitally since they don't have to compete with the physical version being cheaper

  • briibtw
    brii (@briibtw) reported

    @azzyriax @Ubisoft @packrnnrs trying to paint this as helping fix behavior rather than angry and attention seeking. if you truly cared ab women's esports this would've been brought up first w who runs it not blasting messages on X for impressions. very weird the time to correct behavior is after u got **** on

  • something98twt
    Something 🇳🇿 NZ6204 (@something98twt) reported

    @SoloEnSteam From my experience Ubisoft Connect isn't too annoying. Like you sign in and if you use steam it'll only have a small pop up saying "syncing your game with the cloud" before and after launch, no annoying *** menu

Check Current Status