Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidTwisted silentxgrimm (@DavidTwisted) reported

    @UbisoftSupport unable to change my password, have requested a link many times through the day but jave not received an email, just spent $20 on ubisoft+ and can't use it because of this issue, plz help.

  • Sigma_Fisch Charles E. Cheese (@Sigma_Fisch) reported

    @UbisoftSupport I still know the password but the old email address and company no longer exist. I need access to unlink it from my Xbox and link my new account. I’m trying to setup Ubisoft+. Says my old account is still linked and I’m getting an error.

  • someduudee Rohail 🇵🇰 (@someduudee) reported

    @experident1 I played it a little in its early days. Liked it then, but now its way too competitve and way too gimmicky for my liking. It is also much harder to get into at this point in its life cycle. Plus im already dubious about live service games and one made by Ubisoft? yikers

  • ReVamp_ZE Rcvamp (@ReVamp_ZE) reported

    @TireIron_ @TonyEcN Ubisoft is notorious for being even worse than 343 for their server issues. No one even calls them Ubisoft anymore. It’s now “Poopysoft”.

  • Anthony50153701 Anthony Santander (@Anthony50153701) reported

    @LatryleYT @ImOwFromYT @M3Fla1 Please remember that developing a mobile game isn’t that easy..and also cost for publishing and ****. But money isn’t a problem for games that were created by ubisoft and Activistion. However its the same as a console game, they both technically take a while to publish.

  • OGDesa Evan𓅓 (@OGDesa) reported

    @JessGOAT @PlayXDefiant Do you think Ubisoft has finally figured out the infrastructure to support a game as a service for an extended lifespan?

  • SwaeWillee SwaeWillee (@SwaeWillee) reported

    @PlayXDefiant @UbisoftSupport still getting Uniform-01 error saying Ubisoft services unavailable. Playing on Xbox Series X

  • NateCaracciolo Nate Caracciolo (@NateCaracciolo) reported

    @Ubisoft I haven’t gotten an email 10 hours after I claimed my drop. I downloaded steelseries gg and I put in the code they gave me and I keep getting an error. This is happening with every code I’ve tried.

  • 0121itzswiftY Itz | § w î F T Y (@0121itzswiftY) reported

    @G3rMarcel @Ubisoft I haven't had any issues with it today apart from not being able to progress my player level and guns.

  • punished_cait cait (@punished_cait) reported

    i literally have no idea what to do here. it is telling me my accounts are linked, but then telling me "ubisoft login required", which i do, and then it gives me an error saying "already linked"

  • xADiiCTx xADiiCTx (@xADiiCTx) reported

    @PixelsofMark I’ve got a new bug that I found yesterday. I submitted a ticket on the Ubisoft website, but I found the fix shortly after uploading the ticket. Can you guys see these tickets or is there somewhere else to file bugs?

  • EliteGhostLeadr ItsLowki (@EliteGhostLeadr) reported

    @UbisoftSupport @UbisoftSupport yes I’m on PC getting a ubisoft service is currently unavailable. Please try again later. I have tried to reinstall and still nothing works been having issue since 10 am est

  • Lr_Rahim GooMan🐝 (@Lr_Rahim) reported

    That new Ubisoft game #XDefiant is ok I guess. But it has some serious hit registration issues. The amount of times I’ve been hit by someone around the corner who I can’t even see is in the double digits. I only played for half an hour.

  • geis_shane Shane (@geis_shane) reported

    @Wamser87 Facts…..people were saying for a year that Xbox was going to subsidize Ubisoft+ a $18 standalone service into gamepass like WTF. I literally feel like I’m stealing every month with GP and people expected Ubisoft + lol

  • JordanLG89 Jordan Griffiths (@JordanLG89) reported

    @PlayXDefiant It still wont let me load the beta up saying uniform error and that services from Ubisoft are currently not working at this time?

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