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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guénange, ACAL 1
Chennai, TN 1
Craponne, Auvergne-Rhône-Alpes 1
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Newport News, VA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • BackseatNukist
    Backseat Nukist (@BackseatNukist) reported

    Ubisoft already did it without any issue with The Crew. First they shut down the servers, then they removed it from libraries. “You no longer have access to this game”. Totally legal. From Grok just now: When you "buy" a video game (digital or physical), you are not buying ownership of the game. You are purchasing a limited license to use the software under the terms of the End User License Agreement (EULA) and the platform's terms of service. Key facts: "Licensed, not sold" — This exact phrasing appears in most major EULAs (Steam, PlayStation, Ubisoft, etc.). The publisher/developer keeps full copyright and IP ownership. You get a non-exclusive, usually non-transferable license for personal, non-commercial use. Licenses are revocable — EULAs routinely include termination clauses. The license can end if you breach the terms, if your account is suspended/banned, or if the company discontinues support for the game or platform. It is not an unconditional, irrevocable ownership right protected purely by copyright law in the way the post claims. No expiration ≠ guaranteed forever access — A perpetual license (common for one-time purchases) means no built-in end date, but access still depends on the company's servers, authentication, updates, or account system continuing to work. If those go away, your "owned license" becomes useless.

  • anthonyrose110
    LimitlessX (@anthonyrose110) reported

    @disc2028 The only problem is Ubisoft lol

  • Spec_tre1
    Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported

    @8o_pt @TheDivMobile The game still has a few bugs and issues, pretty difficult to play when you can’t even use your Ubisoft Connect account to login lol.

  • NotHaru47
    Haru47 ☭⃠ |🥀☠️ | ✂️💔| 🔩🧪|💉🍷新人ゲーム開発者 (@NotHaru47) reported

    Ubisoft be like "yeah we made a bunch of cool games using the Tom Clancy's license, let's not do that again and instead make live service slop"

  • PracticalGOPesq
    Practical Conservative, Esq. (@PracticalGOPesq) reported

    Seedaudio by Bytedance is reason enough that @Ubisoft should never have a problem getting Michael Ironside for another splinter cell game ever again.

  • funnkyhd
    Alin Valentin (@funnkyhd) reported

    @FilippoTarpini Tried it yesterday, looks good, didn't notice anything weird at 1440p + Max Settings (inc. Extra Details and HFTS) I was using the Ubisoft Connect version of the game and a fix for the flickering issue from Reddit but apparently this mod fixes the issue, didn't know that.

  • TheLegendaryMoL
    MasterOfLazyness (@TheLegendaryMoL) reported

    @Pirat_Nation Oh yeah, the ending is the problem. Not everything before it. Ha. Delusional Ubisoft

  • aidan_bcafc1224
    Aidan_bcafc (@aidan_bcafc1224) reported

    @Rainbow6Game @Rainbow6Game @Ubisoft Can you fix the fact that after every custom match I need to restart the the lobby because it won’t let me switch team or start the next game.

  • TheSponchMaster
    Jonah, King of Whales (@TheSponchMaster) reported

    @IGN Literally every gamer: "SCREW LIVE SERVICE AND WE'RE SICK OF AC RPG AND WE WANT MORE HISTORICAL AUTHENTICITY!" Ubisoft: "Why aren't gamers buying our Historically Bankrupt Live-Service Assassin's Creed RPG?"

  • zidanesg1
    ZidaneSG1 (@zidanesg1) reported

    @disc2028 Problem with @Ubisoft games from some time now is that they are key discs and key cards, so buying that "physical" game is not actually physical, which is why I stopped supporting ubi and I don't buy their games anymore... Stil 93% of games still have all the content on disc :3

  • something98twt
    Something 🇳🇿 NZ6204 (@something98twt) reported

    @SoloEnSteam From my experience Ubisoft Connect isn't too annoying. Like you sign in and if you use steam it'll only have a small pop up saying "syncing your game with the cloud" before and after launch, no annoying *** menu

  • Jeremy89254601
    MidgetGoneWild1 (@Jeremy89254601) reported

    @Ubisoft is prioritizing PC over console for the next upcoming season when it comes to cheaters using recoil scripts, when console is a lot more affected by this issue; so why the hell do console players have to suffer another season with players using recoil scripts? 🙄

  • JarvisSnitcher
    Jarvis Snitcher (@JarvisSnitcher) reported

    The fact that so many people reccomend random people on telegram to help fix the sign in problems with Ubusift speaks volumes about the scammers influence. If you tell me some random dude somehow fixed your account without Ubisoft and you can't elaborate how then **** You.

  • FreakyFootFight
    Freaky Feet Conniseur (@FreakyFootFight) reported

    @The_Chris_Dixon @2MilimeterPeter @ray_ray200108 it depends of course, EA and Ubisoft usually discount their games heavily after the first year or so, but the problem is that, if digital is the only option they have no reason to discount it digitally since they don't have to compete with the physical version being cheaper

  • minwatermax
    minwatermax (@minwatermax) reported

    @AT_Apyr @JSWOLFIE @joexfps I play Deadlock, Marvel Rivals, Hell Let Loose, ARMA all the time on Linux so I have zero problem with Anticheat. The problem is when EA or Ubisoft make a competitive shooter, but I personally don't care about them nor have many friends who are into shooters who'd bug me.

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