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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fairfield, CT 1
Milan, Lombardy 1
Teresina, PI 1
Mejorada del Campo, Madrid 1
Rennes, Brittany 1
Champigny-sur-Marne, Île-de-France 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Santa Cruz do Sul, RS 1
São Gonçalo, RJ 1
Isola Maggiore, Umbria 1
Lomé, Maritime 1
Aïn Kercha, Oum el Bouaghi 1
Tizayuca, HID 1
Paris, Île-de-France 5
São Paulo, SP 1
Curitiba, PR 1
Pontivy, Brittany 1
Marseille, Provence-Alpes-Côte d'Azur 1
Ogíjares, Andalusia 1
Cergy, Île-de-France 1
Orléans, Centre 3
Vigo, Galicia 1
Cézac, Nouvelle-Aquitaine 1
Darmstadt, Hesse 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Charleroi, Wallonia 1
Capivari, SP 1
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RealOscarMike
    RealOscarMike (@RealOscarMike) reported

    @Okami13_ @Ubisoft still has to fix the loading screen issue for intel

  • ymnis_v1
    that 🥷🏾 you love to hate (@ymnis_v1) reported

    @RSDCDN then advocate for stronger consumer protection. because a Blu-ray ain’t stopping Ubisoft from shutting servers down, EA from delisting a game, or publishers from shipping 20GB discs that still require downloads.

  • Primm_Slim6969
    Primm_Slim (@Primm_Slim6969) reported

    @SpIinterCaI I'm there's always usually some sort of sale or discount anyway, wouldn't say that's an issue and again these prices are still on Ubisoft, they set them, that's not Sony's fault. It's the exact same situation when buying a game on steam

  • kratzy76au
    Wayne Nice Meet YOU . (@kratzy76au) reported

    Had PS5 issues last stream and now its repaired, l have had a look and l had 400hrs back on this game from the day of its release @GhostRecon @Ubisoft

  • DreDogin
    Dredogin (@DreDogin) reported

    @Ubisoft Broken , please fix just tired

  • kairl_brandon
    bkairl18 (@kairl_brandon) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game. This is becoming a joke like for **** sake fix Ur game, every single game I'm going against a cheater and it's making it less fun and unplayable. ******* DO SOMETHING!!

  • Olumide301
    Olumide (@Olumide301) reported

    @Wario64 not working for me in ubisoft connect (no surprise)

  • Savage_Life6TTV
    Savage_Life6 (@Savage_Life6TTV) reported

    @Anihilus2 @nuhre_ I don’t **** with Ubisoft after disrespecting the Japanese culture like they did so I get that but come on pricing problems just for gta 6 when all these company’s have been doing it forever that’s insane to me lmao

  • tygocrazier
    Ty (@tygocrazier) reported

    YO I BEEN TRYING TO GET SUPPORT TO GET MY RAINBOW SIX ACCOUNT BACK, I can login but that is not my email and I keep telling you guys!! I’m getting robot responses when I’m telling you I cannot access that email because it is not mine. I’m logging in through PlayStation. @UbisoftSupport @Ubisoft

  • whiterat58
    Badger (@whiterat58) reported

    @jamalnassersaid Yes the only problem is a game breaking bug that many are suffering! Once you leave there you can’t travel back without desynchronisation! I need to go back to do a number of things and the bug prevents it. It’s been widely reported but totally ignored by Ubisoft

  • condo_crystie
    𝙲𝚘𝚗𝚍𝚘 🎮🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@condo_crystie) reported

    @Ubisoft @UbisoftSupport It's like every patch lately undoes the previous one. When can I expect a fix? Do I have to fully uninstall and reinstall the game to fix this now?

  • XANDERcanDRAW
    XANDER ||| VGen Artist+ 🧸👑🐔🌼🌱 (@XANDERcanDRAW) reported

    @Ubisoft so you're telling me, you'll locking my account because of multiple login attempts? I just booted up the stupid launcher today! and now all of my games on steam are worthless pile of junk? note: it's auto login by the way.

  • hanahakis_
    🐦‍⬛Haki! (@hanahakis_) reported

    @WirenthReylarVT i don’t know my ubisoft login:(

  • PeKoe_Arts
    Pe-Koe Arts (@PeKoe_Arts) reported

    @alhumaiem @Darkfoxx71 @Ubisoft A lot of people are having the same issue. Hopefully a fix is on the way soon

  • JustAnAnimal47
    Just An Animal (@JustAnAnimal47) reported

    @UbisoftSupport @Ubisoft @UbiMassive WHY do you create STUPID **** just to piss people off? Broken Rain = Broken ******* GARBAGE. But your lag switch champions got it! 🖕🏼🖕🏼🖕🏼🖕🏼

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