Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Brussels, Brussels Capital | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 8 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 2 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 1 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 1 |
| Elche, Valencia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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MegamanNG (@MegamanRA) reported@Cyael Let Ubisoft crash and burn already.
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job eagle (@jobeagle5) reported@Ubisoft Fix the always jogging animations. This is not rpg games. When I move joystick up I should be walking faster not jogging running
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The Guy Who Asked (@Yeah_I_Asked) reported@SpIinterCaI @ChrisVienna95 @xShephardx Pls stop it. These are extra stuff, if u r complaining the base game isn't worth for its price then say that, but I see no issue with this. Plus ubi packed the physical disk with so much goodies. I have 0 complaints, good job ubisoft.
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Ricky | Save Physical Games! (@RickyWinsKO) reported@MAGamer36759325 It wasn't like P.T. Existing owners kept access. The issue is that it completely disappeared from sale for over 6 years because of licensing. If Ubisoft hadn't brought it back, new players would've had no legal way to buy it. That's the risk people are talking about. Imagine hearing about a great game from your friends but when you went to buy it, it was gone?
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Steve~ (@MirrorManStanly) reported@itznitolive @RinoTheBouncer We would have third party licensing platforms that generate a unique code between seller and buyer. It could show that we are selling "Halo, ect,.." for $3 and a 10% service fee goes to ( Microsoft, Ubisoft, Take2,..) and activation code is generated for the buyer & platform.
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Sir Nordic (@Sir_Nordic) reportedIt's a *** and Assassin's Creed Black Flag Resynced night! Just need Ubisoft to fix the FOV or give us a FOV slider for #XBOX. @Ubisoft @assassinscreed #XboxSeriesX #ACBlackFlag
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Gazz (@Gazz_54) reportedUbisoft dropped the classic “we’ve seen your feedback” statement about Black Flag Resynced’s microtransactions. They’re saying the standard edition is the full game and the €10 packs are “entirely optional.” Yeah, we know it’s optional. That’s not the point. The point is you launched the game with a bunch of cosmetic and character packs already in the store on day one like it’s a live service game. This is the same company that keeps acting surprised when people get pissed about this ****. Stop pretending you’re listening and just stop doing it.
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♡Jack Hearts♡ MHVtuber (@MentalHealthVT) reported@JettZetta @_Deez_Games 1. Actually, yeah. Ubisoft has had some financial issues not to long ago and they haven’t fully recovered. 2. What does that second question even matter? Why do I have to justify ownership to anyone?
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🪬Voided_Reality🪬 (@Voided__Reality) reported@QNDZYcom Cutscenes at 30fps are inexcusable when the last 6+ games all had 60fps cutscenes in performance mode. @Ubisoft better fix that **** on console fast. Totally ruins immersion. I couldn't care less about the dozen trash skins they are charging for as dlc.
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SSBB (@Gdot40) reported@Pirat_Nation Didn't they fire that whole dev team ? I swear the people who still works at Ubisoft if you "fix" this game I hope you know they're going to fire you after
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RallyCarDelta Gaming (@GameOverThirty) reportedAssassin's Creed Black Flag Resynced is showing a respectable start on Steam. Peak concurrency on July 9th hit nearly 100,000. This is probably indicative of a healthy start on other platforms as well. Given the situation at Ubisoft, I am sure they will be eager to share sales numbers if they get into the millions. This isn't going to fix their financial situation, but it's certainly better news than the game performing poorly.
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UniQue 🇳🇱 (@ThePollus) reported@Pirat_Nation Ubisoft, EA, they’re all trash and honestly deserve to burn to the ground. Releasing broken, bugged, unfinished games filled with micro transactions bs. Gaming needs to get better, these companies need to change or burn.
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Kenneth Fox (@kennyboyfox92) reported@Tayetalks_ Because Ubisoft plus isn’t that big of a service in general.
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ImHumbucker💿 (@ImHumbucker) reported@DoucheAlmighty @GamingCentral26 Example: You remember the shitstorm when Ubisoft removed The Crew from players without a refund? It's what prompted 'Stop killing games' in the first place. If people got refunds for games that were suddenly just DECIDED to be removed, it wouldn't be an issue.
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Nose (@NoseOfDeath) reported@LikeToBeBossy Studios aren't corporations. EA started or at least HEAVILY contributed to loot boxes, live service, mtx, day one patches, season passed, always online drm and the list goes on. Activision, Ubisoft and even Xbox had a big hand in those too but EA are the poster boys.