Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Soacha, Cundinamarca | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Brasília, DF | 1 |
| Ávila, Castille and León | 1 |
| Fort Plain, NY | 1 |
| Greater Noida, UP | 1 |
| Chaingy, Centre | 2 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Campinas, SP | 1 |
| Toulouse, Occitanie | 2 |
| Noisy-le-Grand, Île-de-France | 1 |
| Colomiers, Occitanie | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Bad Endorf, Bavaria | 1 |
| Molalla, OR | 1 |
| Realengo, RJ | 2 |
| Paris, Île-de-France | 13 |
| Munich, Bavaria | 1 |
| Warsaw, Mazovia | 1 |
| Lincoln, England | 1 |
| North Port, FL | 1 |
| Madrid, Madrid | 2 |
| Tübingen, Baden-Württemberg | 1 |
| Alençon, Normandy | 1 |
| Montigny-lès-Metz, ACAL | 1 |
| Argyle, TX | 1 |
| Sterling, MA | 1 |
| Runcorn, England | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Buffalo, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jakob Fel (@JakobFel) reportedUbisoft could've gotten me to buy Star Wars Outlaws in spite of its issues if they actually had the game participating in the May 4th sale... what is the logic of making that the ONLY Star Wars game on Steam that's not participating? 😒
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Ned Griffin (@Ned_Griffin) reportedI think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.
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Visuljko (@Visuljkoo) reported@advent_agent It's a problem because ER has like 50 unique bosses and then stretches that to 165. And the reason for that is cause Fromsoft needed to do so to fill out the map Which is yet another problem that stems from the map size of the game. Ubisoft design
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Hillary Clinton’s **** Cheese (@BH5061901491084) reported@Grxit What is this glizzy gliding *** ****? Jesus Christ, can they just need to fix the anti cheat, add some night vision maps and let us **** talk with out getting banned. **** you Ubisoft you French *******.
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IRL_Games (@IRLGames4) reported@imbratorX @Ubisoft @UbisoftCanada The dream let’s fix the driving that feels like it’s on ice 😭
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racc raccaracoon (@neutronmuncher) reported@Frank0076011 @Fleyta_Fley Ubisoft can develop good games. It’s just keeping them good is the problem. They just lose their identity and the reason why the games were successful. For Honor could be arguably one of the greatest fighting game ever just from combat alone
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Elaneium (@Elaneium) reported@WildWoodSage @Rainbow6Game Ubisoft will sell the soul of any game to fund microtransactions I get that they need to come up with stuff to find these live service games long-term. And I think it's fantastic Siege is still going strong. But there's gotta be a better way lol...
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. (@ThinkdontSee) reported@AbelGearSolid @wesleytypes @Ubisoft So the issue isn’t misunderstanding the story, it’s that his worldview isn’t consistently developed across the games
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Across 3 Horizons (@Across3Horizons) reportedThis is how you Sign in to your Ubisoft Connect account if you used “Sign in with Apple“ or Google ID💠 As Apple users would know, if you use Sign in with Apple, you don’t actually create a password, Apple just signs in for you. Because of this, it can be difficult to sign in to the same account without using Sign in with Apple. Well thankfully, The Devision Resurgence devs are aware of this worry and have given us some instructions into resolving this🙏 On their Discord, in “FAQ“ they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” NOTE: If you never receive the password reset email, it might be because you need to use the unique email that apple creates for apps when you use Sign in with Apple (or also if you used “hide my email”) and not your actual Apple ID email I hope this helps anyone having this issue🍻 #TDResurgence @TheDivMobile
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Just1ce (@Just1ceOK) reported@UbisoftSupport I also can’t create a support ticket because it requires me to log into my account, and I’m unable to do that. On the Ubisoft website accessed via Steam, it asks for an authentication code, and when I enter it, I get an error.
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Drax Solutions (@Drax_Solution) reported@Souls_Black09 @UbisoftSupport Hello send a dm 📥 I help you fix your Ubisoft account
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Rainbow Six Mobile (@Rainbow6Mobile) reported@Xmrt903bjk This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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hombo (@RGB_MIDAS) reported@UbisoftSupport @Steam Actually the issue usually lies within your launcher and not Steam's. There is absolutely no reason why I need to enter my password every time for *some* games but it works fine for others. There has never been a single day where uPlay/Ubisoft Connect has been good.
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Dakota J. Nelson (@DakotaJNelson) reported@Rainbow6Game Yes let's not fix in game bugs, toxic community, promoting no skill automated controllers, cheaters and instead double down on our lgtbq community. Classic Ubisoft
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Warden-Commander (@KurouPS4) reported@elvenmaidinn I hate what Ubisoft did to Ubisoft. They got onto the live service train before Fortnite blew up (starting way back in 2013 when they canned Rainbow Six Patriots for the live-service Rainbow Six Siege. The last real Clancy game was R6 Vegas 2 all the way back in '08.