Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guadalajara, JAL | 1 |
| Abbeville, Hauts-de-France | 1 |
| Noisy-le-Grand, Île-de-France | 1 |
| Toronto, ON | 1 |
| Madrid, Madrid | 1 |
| Barranqueras, CC | 1 |
| Acapulco de Juárez, GRO | 1 |
| Kowloon, Kowloon City | 1 |
| Longueuil, QC | 1 |
| Neuruppin, Brandenburg | 1 |
| Hannut, Wallonia | 1 |
| Heldenberg, Lower Austria | 1 |
| Paris, Île-de-France | 3 |
| Sitten, VS | 1 |
| Creil, Hauts-de-France | 1 |
| Dieppe, Normandy | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Ciudad Jardín, MEX | 1 |
| Montréal, QC | 1 |
| Haguenau, ACAL | 1 |
| Val-d'Or, QC | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Les Abymes, Guadeloupe | 1 |
| Rio de Janeiro, RJ | 1 |
| Bompas, Occitanie | 1 |
| Lanús, BA | 1 |
| Montaigu, Pays de la Loire | 1 |
| Hortolândia, SP | 1 |
| Fairfield, CT | 1 |
| Milan, Lombardy | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Devils Advocate (@M3ta_Save) reported@Steve31205369 @roro__c I'm not arguing about playstations digital future I'm arguing about this point specifically. I think consumer rights for digital products should be mandatory. But in this case we don't know of sony did this because they wanted to or if StudioCanal just didn't want to renew. If it was the later then sony doesn't have a choice in the matter they just following the law. Also I dint know of any case where sony themselves has removed games from somebodies library that hasn't broken TOS without a refund. Other devs have like Ubisoft with the crew but don't think I can name a single sony owned IP that this has been the case. Although I'm happy to be mistaken.
-
Nocturnal 🇺🇸 (@Nocturnal_FPS) reported@Aserback @TitaniumRolo @AussieOtterR6 The issue is, if you've played the game, you have agreed to the TOS and EULA. By doing that you've given Ubisoft the power to revoke a license for any in game item as it is not "owned" by the user. Legally you don't own the skin so they don't have to refund you.
-
cp (@cp12321) reported@Ubisoft FIX YOUR **** YOU TROGLODYTES
-
Papa Butler (@PapaButlerTCG) reported@Ubisoft @gamescom If you don’t let me play my game I bought because you won’t let me login. I want my ******* money back
-
Rather have hope then none at all (@MaroModo) reportedInsane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.
-
Cave (@RevengeofCave) reportedThis doesn't work because the average gunball player will play the newest AAA slop like any Ubisoft, Capcom, or Sony release. They do not believe gaming is dead, they believe it is thriving in fact, and that's the problem!
-
Swizzy (@Swizzy2488) reported@T3MSII @UbisoftSupport @Rainbow6Game Bro same. I know its just Siege too. Been playing Mortal Shell 2 on Ultra everything and its smooth af. Ubisoft had to fix this.
-
Al ex (@Freeeman_Gordon) reported@Dexerto "the inconvenience caused by this issue"!? This kind of behavior is just deeply rooted in corpo speak. Hey @Ubisoft let me spell it out for you: 'Please apologize, dear customer. We made a M-I-S-T-A-K-E."
-
Nat Nivram (@NatNivram) reported@PlayStation Are you guys going to try and win back your customers’ trust? I even tried to buy AC Shadows from the PS store, ran into a technical problem and you and Ubisoft have just passed me around. Embarrassing shambles all around.
-
jh0rge (@jh0rge_) reported@justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)
-
kds_burner3 (@kds_burner3) reported@Emberheartgames Ubisoft is clearly on the campaign to remake all of their IPs. The problem with the Heroes franchise is that it's not their original IP, so there is no wonder that they don't know who is it for and what made the series successful in the first place.
-
Hush (@shushwave) reportedas a long time AC player it's crazy seeing Ubisoft actually fix design issues
-
LAZOS NIK47 (@LAZOSNIK47) reportedEA, activision, ubisoft no one talks about these other things that are unprofitable, for EA the same game every year and no one has a problem💀
-
Koke (@kokesher3) reported@Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.
-
OffWorld (@offworldreal) reportedfix your ******* game @Ubisoft what do your devs do all day apart from play with their butts
Check Current Status