Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Colorado Springs, CO 2
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • washyboii Not Alex (@washyboii) reported

    @Chainsaw_Master @Ubisoft @UbisoftSupport Had to play the first level 4 times because it kept lagging me and my friend out

  • Junnika Junnika🇫🇮 (@Junnika) reported

    I have my twitch and uplay accounts linked but it still says that I need to link my accounts to receive drops. But when I go to link my accounts again it gives me "An error has occurred while enabling rewards. Please contact Customer Support" error message. Anyone else has this?

  • lilpisssbaby gef the mongoose (@lilpisssbaby) reported

    @Ubisoft fix yo Scott pilgrim servers they are trashh

  • TrukDrivinMan VideoGameAddict (@TrukDrivinMan) reported

    @jasonschreier Good morning Sir. Did anyone at Ubisoft ever decide or say whether they would patch AC Syndicate to fix the flickering issue on PS5? Thanks!

  • microblogger98 Лёша (@microblogger98) reported

    @Rocksmithgame hey @Ubisoft @UbisoftSupport can you please patch the game on PC to be able to enter characters like ‘=‘ for password to Uplay account? It’s damn ridiculous I need to change password to login in a game. thnx

  • bansama Matt | ... | So tired (@bansama) reported

    It'd be nice it were possible to selectively disable Quick Resume on @xbox Series X. Unfortunately, the feature breaks the daily Reda mission feature in @assassinscreed Valhalla. It causes a server error on Ubisoft's end.

  • ejsjanssjs Jesus Palacios (@ejsjanssjs) reported

    Hey @Ubisoft my loadouts keep resetting everytime i play one of limited time modes can fix it i have to waste 30 - 50 minutes fixing it

  • Ge0graph Geograph (@Ge0graph) reported

    @KiXSTArTV don't fix netcode for 5 years - this is bullshit (did u try play vs 9 ping when you have 70-100 ping). Can we donate for Ubisoft buy new servers?

  • Jmj1982M Jonathan M. Jacobs (@Jmj1982M) reported

    @Ubisoft do you normally steal from,lie to, belittle, and dodge your customers when they have issues or am I the only one?

  • Jakub13121 Jakub (@Jakub13121) reported

    @Ubisoft @SarahSchachner Fix fabric bug...

  • hhaaddiidd sapnu puas (@hhaaddiidd) reported

    @UbisoftSupport Why can't I join my friend's session on Far Cry 5? Is there any issues on Ubisoft server??

  • FlareJay424 Jay (@FlareJay424) reported

    @Ubisoft Me Angy. Fix

  • Rochdalebuddha Eddie brown (@Rochdalebuddha) reported

    @TheDivisionGame @Ubisoft @Xbox So Today I've had 3 connect to xbox live drop outs 4 Delta errors 1 Bravo error 1 Alfa error DO I carry on or do I kick this game and system into touch ?

  • IVIrkeith Bryan Keith (@IVIrkeith) reported

    @Ubisoft I am having issues getting the last mission of assassin's creed valhalla. I can't seem to get the poor fellow of christ mission to pop up . I have played over 130 hours and I think mine is glitched

  • corey_lepage corey lepage (@corey_lepage) reported

    @Ubisoft why when I go on a new event in rainbow six Siege all my attachments are taken off my guns my uniforms and headgear everything is all taken off this has happened to me four times could you please fix this

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