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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 7
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • cR4CKc
    Fargo R (@cR4CKc) reported

    Turn off Dolby Vision in the Xbox settings if you have an issue where Assassin's Creed Black Flag resynced's graphics turn green and pink. @Ubisoft @assassinscreed

  • CABOOSE27xx
    Caboose27x (@CABOOSE27xx) reported

    The founder of Ubisoft was killed in a plane crash wtf

  • ReiTVT
    Rei Tsukino ☕️Coffee Cat☕️ (@ReiTVT) reported

    @Dexerto Of course he's going to say that. Never mind it was Ubisoft who put the DRM and physical media issue on the map for normies with The Crew's shut down.

  • Gabbygomezfan
    Jonah (@Gabbygomezfan) reported

    @testeage2021 Even after this first one, came out, Ubisoft ended making a sequel, but the problem is, the sequel is a party game, rather than having a another story mode, since the first one, and what do you expect, the Rabbids took over Rayman as a mascot for Ubisoft.

  • C0nkeringS0uLz
    C0nkeringS0uLz | TWITCH | YT | VTUBER | (@C0nkeringS0uLz) reported

    @TheDivisionGame @Ubisoft WHY IS THE DUST STORM EVENT NOT WORKING ANYMORE??

  • topchef1288
    Topchef1288 (@topchef1288) reported

    Resynced fixes a historical error from the original of Black Flag… In the OG, a random soldier kills Blackbeard. But in Resynced it’s now Maynard. But this is now historically accurate Historically Maynard also decapitates Blackbeard and hangs Blackbeards head on the front of his ship to prove Blackbeard is dead #assassinscreed #ubisoft

  • smojier
    ghost (@smojier) reported

    ik no one is gonna see this but i have to let my anger out somewhere, 3.0 is dogshit. if you are not always playing with 5 you’ll lose 90% of the time. The game is ruined with cheaters and the anti cheat is non existent. Fix ur game ubisoft.

  • RavenMentore
    The Raven (@RavenMentore) reported

    @GeminiKurosaki @MADkurious Most license keys if not all now to this day are account bound. Meaning you can only login from that account on other devices, but even Ubisoft has implemented a 5 limit activation, machine limit basically.

  • monster_gamin
    monster_energy (@monster_gamin) reported

    @Ubisoft Fix your bugs in ac black flag please, I can't play for over 3 days now on my deluxe edition 👌

  • SparKz_lI
    𝐒𝐩𝐚𝐫𝐊𝐳 (@SparKz_lI) reported

    @Ubisoft fix your game, azami into the roof, skopos glitch, invisible maestro cam which 1 hit you, titan so they have aim bot…..

  • nocte_ac_die
    🧛‍♂️ (@nocte_ac_die) reported

    @duanebammage @Cross1Fox @OrdinaryGamers Yeah, that's a huge issue, especially with Microsoft and Ubisoft games. I just don't buy those they are just licence discs. Maybe if they are super cheap. The rest, you'd be surprised how many are actually fine. Especially cross gen games. They at least have an xbox one version.

  • FlameHairMac
    Thomas (@FlameHairMac) reported

    @ArdentVision1 Outside of their writing issues lately, and mocap/cutscenes etc etc.. Ubisoft has had a problem getting us invested in characters. Ezio is so loved not only bc he was good, but bc he got 3 games. No assassin since has. Bayek, Arno, Edward, & Basim all deserve more games and time

  • Mortheous
    Mortheous♿️ (@Mortheous) reported

    @Possumeforging @Ubisoft The issue is that I have is that the numbers they are using to justify it are massive skewed and not in the least actually HONEST about the topic. It's not "85%" digital to 15% physical. It's one of the topics we'll be talking about on tonight's #BitsandBones.

  • Utherverse
    Utherverse.io - $UTHR LIVE! (@Utherverse) reported

    📝 Utherverse Files Patent Infringement vs. Ubisoft Over Virtual Nose Tech Used in Assassin’s Creed Nexus VR & Eagle Flight Utherverse Digital, Inc. today confirmed that it has filed a patent infringement lawsuit against Ubisoft, Inc. and Ubisoft Entertainment SA in the United States District Court for the Northern District of California (Case No. 3:26-cv-06098). The complaint, filed June 18, 2026, alleges that Ubisoft’s VR titles Assassin’s Creed Nexus VR and Eagle Flight infringe Utherverse’s patents covering a foundational technique for reducing motion sickness in immersive virtual environments. The asserted patents (U.S. Patent Nos. 9,977,495 and 10,528,129) describe systems and methods for inserting a stable, static visual reference—most commonly a virtual nose—into a user’s field of view while the rest of the virtual scene continues to move. This approach addresses a well-known technical problem unique to head-mounted displays: the absence of the real-world facial reference points that the human visual system relies on for stability. Without such a reference, many users experience disorientation and motion sickness. In Assassin’s Creed Nexus VR, Ubisoft offers a customizable “virtual nose” comfort option. In the earlier title Eagle Flight, the game renders a fixed eagle’s beak in the lower field of view. Ubisoft’s own game director for Eagle Flight publicly explained the design choice: “With a VR headset, our eyes don’t see the nose anymore, and our brain is destabilised. In Eagle Flight, the beak allows us to bring back that simulated nose effect and give the required stabilisation to be comfortable.” Utherverse inventors Brian Shuster and Gary Shuster developed and patented the technology years before these titles shipped. The company has long viewed the widespread adoption of comfort features based on its work as validation of the underlying innovation.

  • OddlyyDeath
    OddlyDeath (@OddlyyDeath) reported

    @Rainbow6Game @Makeship Meanwhile my basic *** curse words get me labeled disruptive and slapped with bullshit Go **** yourselves, Ubisoft. Your moderation is a pathetic ******* joke. Maybe that hacker shouldn't **** off maybe you sorry *** clowns should **** off instead. Fix your dogshit system

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