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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chatham, England 1
Paris, Île-de-France 18
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • dudesamm
    Sam (@dudesamm) reported

    @_Retro_Metro @_Tom_Henderson_ Shareholders are not the issue in the very very vast majority of cases, it's the management actually running the company. In this case, you should be blaming the Guillemot family that has been sabotaging Ubisoft for over a decade to avoid losing control of the company.

  • cuuj_
    cuuj (@cuuj_) reported

    New season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft @UbisoftSupport it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run? Riot games are doing it right, maybe take a page out of their book?

  • SolisFeetKisser
    Amy//Miserable arc (@SolisFeetKisser) reported

    @statsdotcc Dokk is the problem, if this is what ubisoft calls a nerf (The whole purpose of the rework was making her weaker). I can't wait to see what they will do with buffs, maybe give shields a DMR to kill with 2 shots to the body

  • CameTooFast
    Alex (@CameTooFast) reported

    Hey @UbisoftSupport @Ubisoft @assassinscreed I know Black Flag Remastered is almost here, and I'm excited to play, but I'd really like to clean up the multiplayer achievements for the 360 and One version but the servers are incredibly spotty. More often than not, it's impossible to connect to the servers and it just puts you in limited mode. Can we please get a fix before the new game drops?

  • kohak_82
    匡生 (@kohak_82) reported

    @UbisoftSupport The message “Not connected to the game server” appears, and I get disconnected during matches multiple times. I’ve already tried restarting the game, Ubisoft Connect, my PC, and checking my internet connection, but the issue still persists.

  • cjpoppinov
    CJ Poppinov (@cjpoppinov) reported

    @panik1881 @G_a_l_v_a @oliver_drk every game publisher is worried about competing with TikTok, movie/show streaming, podcasts, a lack of overall household income and GTA 6 you are 100% correct, this is not just Microsoft's issue but everyone from EA, Ubisoft, Sony, Embracer, Nintendo etc

  • xKayoo7
    xKayoo7 (@xKayoo7) reported

    now that i think about it my 77% wr should be 79% since i won 2 and counts as a loss @Rainbow6Game @Ubisoft fix it.

  • Error888Unknown
    GAMING (@Error888Unknown) reported

    Insider reports indicate Ubisoft’s next Ghost Recon, codenamed Project OVR, missed its internal alpha milestones due to planning errors and tight deadlines. #Ubisoft #GhostRecon #GamingNews

  • entwinedsp71971
    entwinedspace7 (@entwinedsp71971) reported

    @Vara_Dark Not surprised, what did they expect telling their customers not to buy their games. They acted as if they had some infinite money glitch unlocked. Funny thing is Expedition 33 could've been a ubisoft game.

  • Wrinklynewt
    Wrinklynewt (👤$8) (@Wrinklynewt) reported

    @StelliferaCnida The issue is they could be from dozens of series, they look no different than something ubisoft or disney would cook up. Miis are established and iconic (And from what I played of Sports 1 on switch, the Sportsmates were NOT personable, hardly any customization)

  • PolarSodaCan
    SodaDoge (@PolarSodaCan) reported

    @BGroundNPC the fact that Kingdom come deliverance 2 cost under 50 million while Ubisoft/Sony/MS spends 50 mill on marketing alone their latest slop is the problem. Western, especially american devs are so overpriced, 100k a year vs 50k for european/asian devs

  • Wolf_Eisberg
    Wolf_Eis_Berg (@Wolf_Eisberg) reported

    @RANDOMOCITY327 @Pirat_Nation Ubisoft was not advertising that starter pack on Steam at all. It really was a problem of Ubisoft having a cheaper package on their store and not on Steam.

  • wncdev
    Wnc (@wncdev) reported

    @UbiJugga hey i’m sure frax is still meant to be working on ubisoft stuff, definetly won’t get him in trouble. plus go open source it as i said i have zero issues with you having a site i couldnt care less but publicly attacking others including mine and spreading lies along with ddossing me doesnt exactly give you a great image does it bub.

  • Hypax_r6
    HypaX (@Hypax_r6) reported

    @Eaglex_99 @UbisoftSupport I’ve got the same problem as you I’m trying to talk with Ubisoft in tickets. I think a month alr went by

  • Zerocross013XV
    James Headnail (@Zerocross013XV) reported

    @TonyMichaelX No wonder. Change your idols. Meanwhile Ubisoft fix the rain.

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