Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Colorado Springs, CO 2
São Paulo, SP 2
Kornwestheim, Baden-Württemberg Region 2
Gouvieux, Hauts-de-France 1
Laon, Hauts-de-France 1
Ellensburg, WA 1
Rosharon, TX 1
Parker, CO 1
Chicago, IL 1
Albuquerque, NM 1
League City, TX 1
Las Cruces, NM 1
Alvin, TX 1
Seabrook, TX 1
Medellín, Departamento de Antioquia 1
Bourg-en-Bresse, Auvergne-Rhône-Alpes 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Zürich, ZH 1
Metz, ACAL 1
Trichūr, KL 1
Samsun, Samsun 1
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Embu, SP 1
Phoenix, AZ 1
Dronfield, England 1
Austin, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SextonHardcas19 Sexton Hardcastle (@SextonHardcas19) reported

    @ruffwayy_woodsy @UbisoftSupport @K__Sorata Ubisoft too busy pushing updates that purposefully makes the game you paid for unplayable in order to push some garbage subscription service. Just another example of how they dont give a **** about customers once they have your money.

  • odsreptargaming od's reptar gaming (@odsreptargaming) reported

    @Ubisoft if you guys could fix Assassin’s creed syndicate on ps5 that would be great considering it’s coming to ps plus

  • Maik_HeadK Harings Maikel (@Maik_HeadK) reported

    @UbisoftSupport A Ubisoft Service is currently unavaible please try again later Uplay PC ?

  • ProdigyTR3 TR3 (@ProdigyTR3) reported

    @UbisoftSupport how to fix not being able to log in on because “a Ubisoft service is not available”?

  • lungu_r6 lungu19 (@lungu_r6) reported

    @BikiniBodhi The problem with siege is Ubisoft

  • Verbuvo NOT Verbuvo (@Verbuvo) reported

    @NVIDIAGFN @Ubisoft Meanwhile I can't even get a GPU because of problems with money...

  • Adk0n77 Heisenberg (@Adk0n77) reported

    If #AssassinsCreedSyndicate is coming to PS+ Extra/Premium I hope that means @PlayStation and @Ubisoft have worked out the visual issues on PS5.

  • genereyva Gene Reyva (@genereyva) reported

    @CaptBurgerson Nintendo, when developing this game: "Ubisoft worlds are so empty and devoid of random collectables. Let's fix that!"

  • SupaVol Swagtimus Prime (@SupaVol) reported

    @The_CrapGamer @SafergieOne @Oti09280470 The bigger issue is if this deal goes through it sets precedent that MS can go buy another publisher like EA or Ubisoft. Their pockets are that deep.

  • DirkNoFade Dirk/Purp (@DirkNoFade) reported

    First game on R6 and I get team killed by randoms while holding a nade and they all stand over it and I get banned for 30 minutes for excessive team kill…. @Ubisoft @UbisoftSupport please fix. They literally said we were gonna rush plant

  • Johan_Singa Johan Yusof / SangSinga @ Noizucon 2022 (@Johan_Singa) reported

    @UbisoftSupport Hi. Been trying to open a case regarding some issues I have, but nothing seems to be working and my case doesn't seem to be opened. Is the Ubisoft Support website down?

  • casuwally Casuwally (@casuwally) reported

    @Ubisoft Watchdogs may not have lived up to it's hype and it may have had some issues but you could tell the devs put a lot of effort in regardless and I enjoyed it. Felt a bit like playing through a side story of Person of Interest.

  • drycereal2 patrick 🌎 ☄️💕 (@drycereal2) reported

    @Ubisoft @Rainbow6Game I didn’t get the free pack and didn’t get a pack for the challenge I did? anyone else having this problem?

  • MDK_83 Ahmed Jarrar (@MDK_83) reported

    @malekawt @TarekTamo91 @PlayStation But there is a problem. Ubisoft games don't recognize dlc purchases unless the game is played with the account that purchased the game.... so I can't buy the game and dlc in my US account and pay it with my uae account ..

  • ArcticGorilla47 Drengr Gorilla (@ArcticGorilla47) reported

    I can’t ******* believe Ubisoft didn’t bother fixing all the game-breaking bugs before the launch of this game, and now my 100+ hours of hard work is suddenly all for nothing. Thanks, Ubisoft, for launching a game so broken I don’t even want to play Valhalla anymore. 5/5

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