Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
| Brisbane, QLD | 1 |
| Épernay, ACAL | 1 |
| Lillers, Hauts-de-France | 1 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| Shizuoka, Shizuoka | 1 |
| Orléans, Centre | 1 |
| Lille, Hauts-de-France | 2 |
| Le Havre, Normandy | 2 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Orsay, Île-de-France | 1 |
| Melbourne, VIC | 1 |
| Marsas, Occitanie | 1 |
| Craponne-sur-Arzon, Auvergne-Rhône-Alpes | 1 |
| Créteil, Île-de-France | 1 |
| Rouen, Normandy | 2 |
| Barcelona, Catalonia | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Perpignan, Occitanie | 1 |
| Pérols, Occitanie | 1 |
| Auch, Occitanie | 1 |
| Bayonne, Nouvelle-Aquitaine | 1 |
| Saint-Paul-lès-Dax, Nouvelle-Aquitaine | 1 |
| Montaut, Occitanie | 1 |
| Paris, Île-de-France | 12 |
| Sykkylven, Møre og Romsdal | 1 |
| São Paulo, SP | 1 |
| Mancioux, Occitanie | 1 |
| Caen, Normandy | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Ant 🐜 (@TheInsect_) reportedI think the issue with the new star fox designs for me is that it just doesn’t feel like star fox or Nintendo like I woulda believed this is some random Ubisoft IP if I didn’t know any better
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Jpofferz | ~KH4 WAITING ROOM~ (@jpofferz_ttv) reportedThat Ubisoft live service image did irreparable damage to the AAA game industry by convincing moronic executives that a infinite money glitch existed
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Alex Bevis (@AlexBevis666948) reported@Ubisoft_UK Yo ubisoft can u fix this server glitch i get on siege cuz i play eu servers and why does it put me on ******* UAE 😐
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Timo (@TiimoTP) reportedI find it so funny how Ubisoft literally has been doing this for 16 years yet can’t do it now? I’m so curious, why? It’s clearly not a technical issue? Is it a skill issue? Are the developers juniors who don’t know how?
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Biker_TV 🇺🇸 (@Biker_TV_USA) reportedPeople quit this because the grind is way too much for what you get and the other biggest problem it is I pay to win the one thing that you Ubisoft does best is killed their own games
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Shlorp :3 🏳️⚧️ (@Shlorp_YT) reported@wolfyvelvet Legit the only live service game that’s came out this generation that I’ve liked is XDefiant and Ubisoft shut that down within a year :,) Marvel Rivals might also be up there but I barely play it anymore.
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Simon 🏰 (@SIMMOHN_) reported@EmissaryCmmndnt There's no shortage of reasons to have issue with the way that Ubisoft handle things but I don't think wanting to advertise their game to a far reach is one of them. You'll also find that a majority of large video game companies do this
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Raven (@RavenRanks) reported@AudLynn02 @K__Med I would say that's an accurate statement. A lot of it was the female lead who wasn't very attractive. And a lot of it is bad game design, bugs and performance issues on release and very questionable decisions. Ubisoft managed to botch Star Wars. That's really the problem.
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Roudansk Alamir (@RoudanskAlamir) reported@OLD_NEET Someone other than me said it best: the hate on small details & realism is very weeb-coded because not a single one of these types would have a problem with it in a Kojima game. I'm actually surprised to see such praise for an Ubisoft game.
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illusionsMD (@illusionsMD) reported@JuanIsidro @Burnvolver Do you think BF2042 is Ubisoft somehow? You keep saying that, I don't think you know what it means. Cyberpunk isn't Ubisoft. Halo isn't. GTA isn't. This is a majority of devs/publishers issue.
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eA asuno (@asunoaim) reported@yokailoner @Chhesto @LZqAIM game was great, unfortunately was plagued with lots of issues that took a while to fix until eventually ubisoft cut funding
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Lugo (@FrancoLugo42) reported@Ubisoft @UbisoftSupport can y'all fix the game cheat for siege on the steam deck. It would be nice to play online if the game cheat wasn't in the way.
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TheRadicalAlex (@TheRadicalAlex) reported@eyeziiick I had the same issue for playing some Rayman game years ago. Asked me to install Ubisoft-steam when I bought it through Steam and I just never played the ******* game.
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Armitage ᵗᵒˣᶦᶜ ツ (@yoimlit) reported@Royalbudline1 @TimSweeneyEpic @EpicGames Epic’s layoffs weren’t because they had more employees than other gaming giants. Compared to Ubisoft, EA, Activision, and Take-Two, Epic was actually relatively lean, the issue was higher-up mismanagement, aggressive spending, and unrealistic growth expectations
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CrazyMonkey27 (@CrazyMonkey2717) reported@TheDivisionGame I’m very disappointed. Ubisoft Support manually added the Esprit Corps Outfit to the wrong account even though the referral was completed correctly. I had the same sync issue before Case: 26013088
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