Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 9 |
| Madrid, Comunidad de Madrid | 4 |
| São Paulo, SP | 3 |
| Carapicuíba, SP | 3 |
| Prague, Hlavní město Praha | 3 |
| Hamburg, HH | 3 |
| Embu, SP | 2 |
| Phoenix, AZ | 2 |
| Frankfurt am Main, Hessen | 2 |
| Porto Alegre, RS | 2 |
| San Jose, CA | 2 |
| Kornwestheim, Baden-Württemberg Region | 2 |
| Moncton, NB | 2 |
| Seattle, WA | 2 |
| Bari, Puglia | 2 |
| Le Mans, Pays de la Loire | 2 |
| Orlando, FL | 2 |
| Faulkner, MA | 2 |
| Dronfield, England | 1 |
| Austin, TX | 1 |
| Duluth, MN | 1 |
| Vienna, Wien | 1 |
| Dallas, TX | 1 |
| Lübbecke, NRW | 1 |
| Diadema, SP | 1 |
| Helsinki, Uusimaa | 1 |
| Floudière, Centre-Val de Loire | 1 |
| Leipzig, Saxony | 1 |
| Herne, NRW | 1 |
| Saint-Jory, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Leo Stolt
(@StoltLeo) reported
@growtopiagame cmon ubisoft fix your game. i havent been able to play in 3days and some people in week. could you guys please release update that would fix everything. growtopia is one of my favourite game and i would like to play it.
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WiktorDxD
(@WiktorDxD) reported
@UbisoftSupport @ChuteWasTaken The ubisoft website & client have been unavailable here in sweden for at least 3 days. I've heard Finland got the same issue. Using a vpn is the only way for us to access the website & client.
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GleeR6
(@GleeR6s) reported
@ThedutchTpro @Rainbow6Game Oh btw, countless soundbugs (I've given up on how inconsistent the whole system works), elo-glitch, cheaters, lobby bug, freezing lobbies, getting randomly kicked for no reason and needing to restart Uplay because it doesn't let you connect to the servers,
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Herbert the pervert
(@Fastguyoncrack) reported
@Ubisoft steep but i cant login to ubisoft connect or uplay or enter your website help me!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Anton
(@Anton15736317) reported
@UbisoftSupport Fix the ******* connection problem ubisoft
-
Theo 🦤
(@Arnelld2) reported
@UbisoftSupport hey Ubisoft I have a problem with my uplay account could I have some assistance
-
Topi
(@Topi98826095) reported
@CKotro @JonniPurtilo @growtopiagame You cant play gt From that phone or computer anymore for 730 days if they dont start to do something to this. I suggest you to downlod VPN and change phone addres with VPN because ubisoft dont care about this ip ban glitch and most of us want play this game.
-
ᒍᗩᘔᘔ🤍
(@MommaBearJazz) reported
@ProteusXL @Ubisoft That’s not okay Ubisoft fix your ****
-
justFenex aka. inconsistentcy
(@justfenex) reported
@KurtGardner04 @mkay_la13 @Ubisoft Technically they are, they make enough money. Ubisoft is a profitable company and it seems like they dont have the issues like Activision atm. But it seems like they dont use the money in a way that players feel it directly. I am not defending, just onother point of view.
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danceupon
(@danceupon) reported
Did you fix the melee yet? @Ubisoft I thinks I bought Valhalla half a year ago?
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red
(@redkatana) reported
anyone else not able to connect to #Ubisoft Connect in game? I’m playing #AssassinsCreedOdyssey on PS4 now, but have been having issues with Connect for months now. Nothing I try works. I can’t even view photos on the map, and in Black Flag can’t access Edward’s Fleet
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Fade Mage
(@Fade_Mage) reported
@sjfostersound @GameSpot Probably not. Ubisoft are turning the series into a live service game with NFT's.
-
Cherimoya farmer
(@OrganicGasoline) reported
@Real_Xi_Jinping Dont give them any ideas Xi, Ubisoft wont even give me refunds on broken games let alone games Ive already played for 2 hours lol
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Qizie
(@Qizie1) reported
@UbisoftSupport Can’t log in to Ubisoft Connect at all, just says a service is currently unavailable. Worked perfectly fine earlier today, any ideas? :)
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KiiWii
(@DefaultDNB) reported
@Zellix67 @illusion0002 If illusion could magically fix the Ubisoft stutter that would make this game complete 🤩