Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Brasília, DF | 1 |
| Ávila, Castille and León | 1 |
| Fort Plain, NY | 1 |
| Greater Noida, UP | 1 |
| Chaingy, Centre | 2 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Campinas, SP | 1 |
| Toulouse, Occitanie | 2 |
| Noisy-le-Grand, Île-de-France | 1 |
| Colomiers, Occitanie | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Bad Endorf, Bavaria | 1 |
| Molalla, OR | 1 |
| Realengo, RJ | 2 |
| Paris, Île-de-France | 13 |
| Munich, Bavaria | 1 |
| Warsaw, Mazovia | 1 |
| Lincoln, England | 1 |
| North Port, FL | 1 |
| Madrid, Madrid | 2 |
| Tübingen, Baden-Württemberg | 1 |
| Alençon, Normandy | 1 |
| Montigny-lès-Metz, ACAL | 1 |
| Argyle, TX | 1 |
| Sterling, MA | 1 |
| Runcorn, England | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Buffalo, NY | 1 |
| Ferrières, Nouvelle-Aquitaine | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Big Worm (@big_reaper33) reported@Rainbow6Game Bahaha what in the gay **** is this ****…..so much for a milsim hey….******* Ubisoft when you gonna crash out can’t happen soon enough
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Headspace Astronaut (@headspaceastro2) reported@Ubisoft I would've loved to be one of those if I was able to buy it from your store, but I get constant problems, logouts and verification issues, no solution so far 🫤 may end up getting it through Steam
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ty (@thetyl0413) reported@UbisoftSupport @Steam 11 times out of 10 the problem is with Uplay tho
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Lyam Roberts (@lyam_rober89) reported@Ubisoft Scalping is a huge issue regarding the collectors edition of this release. Please message me as I would like to own a copy, but all ore order websites are out of stock due to bots and resale.
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bien (@jzandraa) reported@UbisoftSupport Every time I try to login at Ubisoft Connect and play AC Brotherhood, it always says that there is an error that occurred/Account Suspended. I cannot login to my own account on which I have bought games for. Case number is 25779455, can you PLEASE fix my account
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Brandon May (@BrandonLynMay) reportedWhat the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?
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kagatoASUKA89 (@kagatoASUKA89) reported@0Rebornone @RinoTheBouncer So as someone who has used a Steam Deck and Steam OS I can say it depends there are launchers like Heroic that allows you to login to all other things such as Ubisoft or Blizzard HOWEVER if they don't support Linux it might be a bust.
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job eagle (@jobeagle5) reported@Ryangofett_2490 @VisualFidelity Not at all but ubisoft also last gen pushed ps4 to the limit with some games like ac unity. Usualy multiplies never look that good. When ubsioft is on their game they make games looks great .the main issue with Sony is they try to spend as least as possible
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Cash_Banooca (@Cash_Banooca276) reported@GloryJirat @RohanKarMooN EA desktop is reasonably unintrusive nowadays, Ubisoft Connect STILL pops up on the foreground, makes you sign in, checks for updates, cloud syncs seperately from steam, and THEN launches the game
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TheGhost (@TheGhostM3) reported@Zachary02480085 @ymnis_v1 Yea thats stupid too but that would be a ubisoft problem wheres the outrage tho
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Dodi Heyoshua (@JoshuaDody) reported@TheDivisionGame typical ubisoft. you give us a reason to grind with the kitsunebi/cherry blossom event, only to nerf the rewards right after. as a returning player trying to fix my builds, this was my only way to bridge the expertise gap. thanks for making it easy for me to quit again.
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HappyChubbyBear (@HappyChubbyBear) reported@inth3nearfuture @iv_sal1 That is the problem. Activist Ubisoft can't make a game without pandering towards the "modern audience". I bet you if they would use Desmond's son he would be some sort of mentally ill "modern audience" bs.
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Snow (@the_coolguy78) reported@Ubisoft fix your ******* servers
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Zea (@oZea_TTV) reported@LUCKYY10P The whole extraction shooters genre is bs I never thought it to be sustainable because Old Ubisoft already solved the problem, man they were something they made bangers like Division 1 and Siege but anyways Dark Zones in Division was the OG extraction shooter
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Dead Tom (@LegendDeadTom) reported@kikegames97 @Ubisoft Only issue I have is the reports they took the modern day gameplay out. Thats back to back games they didn’t have it when the modern day part is the most important part of the franchise. Without it then we are working towards nothing but random Action/Adventure/RPG games.
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