Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 9 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Damien O'Brien (@DamienMagician) reportedI don’t know if any other gamers have this issue. Every time I try to play a game that’s on Ubisoft connect it makes me reset my password each time then locks me out saying I’ve tried to log in to many times 🤬🤬🤬
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ThaSwampDonkey (@ThaSwampDonkey) reported@Ubisoft @UbisoftSupport @GhostRecon are there any plans to fix the infinite loading screen for Wildlands on PC? This is a major problem folks are having with newer PC’s. We can’t launch the game. Tons of comments on Steam, Reddit, forums, YouTube about this issue. Yall went dark
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ShinMekaku (@ShinMekaku1) reported@GermanStrands Ubisoft has such a good engine for graphics, only problem i have with them is the gameplay kinda feels the same for most of their games, but credit where its due, this looks gorgeous
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Strikey (@NGStrikey) reported@janesmitish This is a problem Ubisoft has been doing also in resynced. You explore and at points Edward will say” must be what the letter was talking about” or something like that, and you havent even read the letter yet
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. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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Thinker (@OscarTheAccuser) reported@Battlefield Fix yo game Ubisoft
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𝙅𝙋𝙂 (@JPGphotogame) reportedI really appreciate it if more players could help about AC Black Flag state on PC. I'm not the only one experiencing these issues, many players are reporting the same problems and Ubisoft hasn't acknowledged them or made any about it.
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Omni (@Uhohhhsis) reported@assassinscreed PSA DO NOT PLAY THROUGH UBISOFT CONNECT LAUNCHER ON PC. Unplayable since last Thursday. Only posting here because it appears they don’t check the support page. Highest upvoted issue and we have had no response or apology. Looking to refund if not fixed soon.
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FinalBoss.io (@FinalBoss_io) reported"In production" means nothing in 2026. The Division 3 isn’t competing with rumors. It’s competing with Ubisoft’s live-service track record. No gameplay. No setting. No release window. Just org-chart updates, job listings, and the usual online-systems language every publisher uses when they want the forever-game upside. That doesn’t mean it’s doomed. It means the real question isn’t whether The Division 3 exists. It’s whether Ubisoft can make a sequel players trust to survive its own roadmap. Because that’s the franchise tax now. Not excitement. Proof. A good Division 3 is absolutely possible. But after this many years of "we’re listening," roadmaps, resets, and live-service drift, nobody should be clapping for a production status update. Ship the game. Ship the plan. Then we can talk.
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2SK (@AIKO_2SK) reportedI had no problem with GTA VI Being an $100, Ubisoft goes over the $100 limit, and these copy and paste Sports games
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CrazyG (@MobbD3296) reportedIs there any news on a fix for the ubisoft connect version of Ac Black Flag Resynced? The parkour fps drops and freezing in cities and forts. Been like this since the first update. The bug reporter is loaded with this issue. @UbisoftSupport
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Synth Potato🥔 (@SynthPotato) reported@374_Karim The problem is that at that point, you'd just be making a different game. And I do not believe current Ubisoft can make a game as good as AC1, it'll just be Mirage again which I enjoy Mirage but its not going up against that AC1-AC4 run of games
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Blessed with the 'tism (@blessedtism) reported@nise_yoshimi I beat the series by having the 3rd game crash on me maybe a third of the way in. When I reloaded, I realized I'd have to replay the last <x> minutes and I didn't want to. Then I realized I wasn't having fun. Haven't touched another Ubisoft game since.
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Thug Hunter (@forrealsies5) reported@lctofu350 @therogue63 @TheGameVerse Pearl Abyss turned a glitch into a feature in Crimson Desert, why couldn’t Ubisoft?
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Maximiliano (@mxmlnoo) reported@Ubisoft @UbisoftFR please fix the bug for Deity Figurine in Nassau