Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lakewood, NJ | 1 |
| Paris, Île-de-France | 16 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 3 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 3 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 2 |
| Elche, Valencia | 2 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Orléans, Centre | 2 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
| Voreppe, Auvergne-Rhône-Alpes | 1 |
| Brisbane, QLD | 1 |
| Épernay, ACAL | 1 |
| Lillers, Hauts-de-France | 1 |
| La Baule-Escoublac, Pays de la Loire | 1 |
| Shizuoka, Shizuoka | 1 |
| Le Havre, Normandy | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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jrbviwiz (@jrbviwiz) reported@strajk_ @MartoRoss @yngmisu It being steam keys kills your argument, how can you be in favor of using a service to advertise and handle the backend of selling and ownership of products while undercutting that same service you signed a contract with? If it was all in house on uplay I would get it.
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dymeon (@dymeon1) reported@strajk_ @yngmisu I don't understand why this is an issue. Ubisoft can sell their games at their place for cheaper, so naturally more people would be inclined to buy them there. There's no reason to hold said game on Steam, yet for them it's like shot in a finger bc they won't get commission fee
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no arms and no legs (@noarmsandnolegs) reportedTo everyone saying 'wE wAnT NeW gAMes DiReCtLy, nOt a rEmAkE': Remember Star Fox Zero? Brand new game, flopped, franchise dead for 10 years. Remember Sly Cooper 4? Brand new game, underperformed, franchise buried for 13 years. In today’s industry, executives won't risk $50M+ on a dead mascot without checking if the audience is still there. Buying Legends Retold is literally voting to tell Ubisoft: 'Yes, we want Rayman 4.' It's that simple. Concerning Star Fox, they are doing a remake to test it. Sly Cooper just got a teasing in Astro Bot recently, and seeing the fanbase going nuts after it, they might be considering something. Now, concerning Spyro, that I love too btw: Activision released both Crash and Spyro remakes to test the waters. Crash exploded (20M+ copies), Spyro did okay but didn’t match those insane numbers. Guess who got a big-budget sequel? Crash 4. Aaand who got sent to support Call of Duty franchise? Toys for Bob. At least Spyro appeared in CTR Nitro Fueled. I heard recently that Spyro will have a sequel. Could be anything, but they know the popularity of it. Patience is key guys.
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Unsupervised Mandolorian (@Ashrubel) reported@RetnaburnX @PaladinAshe I don't actually understand the disconnect here. If Siege had only released on Ubisoft's storefront, do you think it would have been as successful as it is now?? I'll ask this question again at the end... Think of it like Steam owning a pipeline that moves... "Liquid Games". And they let you use their pipeline for free by getting you to agree to selling your game at their "STEAM Game Gas Stations" after it moves through the pipeline. But then, once the Games get to the end of the pipeline, you load a bunch of them up on trucks, and ship them to your own private Gas station that also sells the Liquid Games. And you sell them for 20% cheaper at the pump, since you didn't have to spend money on the pipeline... You just got to use their pipeline that they bought, made and have to maintain, to move your stuff, and sell it from after underneath them. That's the thing you are abusing. Getting your game on Steam's frontpage is not just an advertising deal. Its a pipeline agreement. Steam built a community of daily gamers using their platform through 20+ years of loyal, honest, and consumer-first practices. And now sketchy, schemy Ubisoft wants to undercut them after letting Steam front the cost for the hard work of popularizing a game like Siege through it's pipeline... by selling for less on their own launcher. If Siege had only released on Ubisoft's storefront, do you think it would have been as successful as it is now??
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Mason (@safehxld) reported@DjevnR6 @drajnyy @Ubisoft Gotta be a driver issue
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Abbhiraj Nag (@AbbhirajxNag) reportedNo wonder why Ubisoft now does their events in-house, cause why is it only Black Flag RESYNCED to get into a problem like this?💀
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ScorpDK (@ScorpDK) reported@Pirat_Nation There are many digital stores, each one with their own problems. Steam isn't perfect, but it is lightyears ahead of the competition, whose launchers/stores are tedious, buggy and (looking at EA and Ubisoft) may randomly decide "No, today you are NOT playing any of your games"
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OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported@Droilius I actually fully understand you. I’ll support the game to support franchise and it is a good deal when you consider price and inclusion of Rayman Origins Enhanced Edition, but always when I think about Retold, there are issues I can’t look past. I wish Ubisoft hired some advisers
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Playboi Carti Fan 67 (@Hellagayguy67) reported@Rainbow6Game Ubisoft fix your game, why am I dropping down to ONE frame per second, why are my weapon skins just not appearing, and why have I been lagging horribly only on siege since this seasons started. FIX YOUR GAME
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Tamime-iwnl🇩🇿 (@TamimeR6) reportedWhat going on with cheaters today @Ubisoft fix ur fkng anticheat the game is just umplayable being D2 and losing against emerald cheaters and losing 27 points and winning 10 its just so boring
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SUCHAR SHARMA (@SucharSharma) reported@gerulis20 There are multiple options, you have epic, ea, ubisoft, gog and you can make your own. You are not hardware locked like consoles or phones. You have infinite options, they may not be good options but that is not steam's problem.
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Rand (@War_Blob) reported@Rainbow6Game @Ubisoft lmao voice chat broken you guys cant do ****
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Sando (@Sandosaur) reportednot saying that ubisoft is to be trusted but chibi robo ziplash is one of the worst games ever made and quite possibly the worst example you could have used and youre also completely ignoring that crash 4 got made because nsane trilogy did really well
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Werewolf Freak (@mmdman886) reported@TNeutralD @JuninhoPlayerrr Just play sf0 , or sf 3ds since those were good remakes. You could try wild blue skies or fur squadron Phoenix demos to get your starfox fix Or look up starlink+ starfox . Since ubisoft did wonders for sf and sf lore.
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MR3D-Dev (@MR3Dev) reported@zeelee3D @HoegLaw "Well, they did threaten to kick Ubisoft off of steam if they offered discounts on their own website." I was not aware of that, the could be a problem, legal one.