Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • kickhisasformyt joker (@kickhisasformyt) reported

    @ConR19989810 @Ubisoft I don't think so,the shutdown of the AC services are only Ac2 AC3 and AC Liberation.The problems with DLCs of AC4 appeared in the earlier times,but Ubisoft don't care about it and never think to fix it

  • Vice28025105 Vice (@Vice28025105) reported

    @Ubisoft Can you fix your servers so I don't get dc'd in the last 15 seconds of a unranked match (AFTER IM ALREADY DEAD), and get suspended for 2 hours?

  • ChazEvil zack (@ChazEvil) reported

    @GhostRecon FIX UPLAY

  • dillanmtb DillanB (@dillanmtb) reported

    @elonmusk please buy @Ubisoft and fix #RainbowSixSiege 🙏🙏🙏

  • Spencer12246464 Spencer (@Spencer12246464) reported

    @growtopiagame Everyday 2-3 hour of error Connecting from 6pm to 8-9pm can you guys just fix the server, or sell to another company that wanted to in charge of Growtopia as you guys ubisoft have done badly for the game

  • tocky500 NaughtyPanda (@tocky500) reported

    @Ubisoft How about you fix @watchdogsgame so I can play it!!!!! Won’t save any progress!!!!!

  • ChrisZanar Zanar (@ChrisZanar) reported

    @UbisoftSupport Hi, I keep getting "ubisoft connect service is currently unavailable" how to fix?

  • Laneit360 a Juggalo (@Laneit360) reported

    I find it trash that I pay for @xbox live for my son and then @Ubisoft can just say “hey we’re going to gatekeeper for you so you can’t play a game using that’s rated “E” because you have to be 13 to sign up for a service you don’t want anyway…” just wow

  • StwxpR6S Stwxp (@StwxpR6S) reported

    @elonmusk Buy Ubisoft and fix rainbow six siege

  • Waaldo85 Waldo (@Waaldo85) reported

    Can not play AC Valhalla via Ubisoft Connect. Game keeps crashing right before title screen. Tried going to Ubisoft Help on website and it’s just a straight white screen now. Is it just me or are others having issues? @UbisoftSupport @Ubisoft @UbisoftConnect

  • SlayerMaster117 Matias (@SlayerMaster117) reported

    @ubisoft fix your ******* rainbow 6 servers I get ****** booted from ranked every ****** match

  • baabvabsb Mat (@baabvabsb) reported

    @IGN Please don’t. There’s already a **** ton of problems with Ubisoft’s and Rockstar’s, we don’t need more

  • Nothing83152358 Nothing to see (@Nothing83152358) reported

    @Ubisoft for honor has some kind of problem with me or some intern at the studio is having a fun time messing with my account because I can be getting straight up abused by the whole enemy team, hit 4-5 parries, half of their attacks and revenge is still taking a smoke break

  • TheFlamedWolf ⚜️Sèan⚜ (@TheFlamedWolf) reported

    @UbisoftSupport The game is unplayable and if you have Epilepsy it’s down right dangerous to play at the moment, I’ve seen that @Ubisoft are aware of the problem and a fix is in the works but when will this be ? As mentioned before I’ve purchased a product that is unplayable.

  • deijoubu David M, translator ordinaire (@deijoubu) reported

    @Xythar Amazing that they saw ubisoft's efftee marketplace crash and burn and said, "yeah our small idol agency can totally do this thing better."

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