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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Abbeville, Hauts-de-France 1
Noisy-le-Grand, Île-de-France 1
Toronto, ON 1
Madrid, Madrid 1
Barranqueras, CC 1
Acapulco de Juárez, GRO 1
Kowloon, Kowloon City 1
Longueuil, QC 1
Neuruppin, Brandenburg 1
Hannut, Wallonia 1
Heldenberg, Lower Austria 1
Paris, Île-de-France 4
Sitten, VS 1
Creil, Hauts-de-France 1
Dieppe, Normandy 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
Fairfield, CT 1
Milan, Lombardy 1
Teresina, PI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Swizzy2488
    Swizzy (@Swizzy2488) reported

    @T3MSII @UbisoftSupport @Rainbow6Game Bro same. I know its just Siege too. Been playing Mortal Shell 2 on Ultra everything and its smooth af. Ubisoft had to fix this.

  • JohnKrunik
    John Can’t Lie (@JohnKrunik) reported

    @tonydotstyle @matiasgoldberg that was 10 years ago, we got a lot more efficient handling memory etc. and you're trusting ubisoft to actually know their ****? anyway, if done smartly it wouldn't be an issue, just that it needs more effort and actual knowledge that rockstar india probably lacks

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @Ubisoft @gamescom Not a soul cares just port the prince of persia sands of time trilogy to series x and ps5. No one cares about your live service crap

  • GlitchTwitched2
    Glitch (@GlitchTwitched2) reported

    Im saying they have Ubisoft connect tho it’s the worst ******* gaming service ive ever used in my entire life And it has cross platform built in It’s perfect.

  • BloodDevil0
    BloodDevil (@BloodDevil0) reported

    @popuniversee @Ubisoft come play it on PC problem solved

  • grand_lumintu1
    FUN NEW GAMING (@grand_lumintu1) reported

    @M3LEE_LIVE many error login on ubisoft idk i play rsix sometimes get error not login like not sync

  • fcbniine
    ⑨☄️ (@fcbniine) reported

    @OwlLunch The absolute biggest issue of anime licensed IP is the fact Bamco and Shuiesha hold a lot of them hostage, so you end up with a very ****** and cheap arena fighter from Bamco 9 times out of 10 Remember the Naruto games from Ubisoft? Yeah that ain’t happening ever again

  • LAZOSNIK47
    LAZOS NIK47 (@LAZOSNIK47) reported

    EA, activision, ubisoft no one talks about these other things that are unprofitable, for EA the same game every year and no one has a problem💀

  • LeFraqg77
    KhoyaFraqg (@LeFraqg77) reported

    40 min in blue screen nice game fix this **** pls @Ubisoft @UbisoftSupport @Rainbow6Game

  • veronlyjt
    phantom. (@veronlyjt) reported

    Ubisoft genuinely fix your ******* servers I can’t play this **** no more

  • KamtanaR6
    kam (@KamtanaR6) reported

    @fettR6S your new video about the bans is not completely accurate and I want to shine light before misinformation gets spread. In game messages may say cheating, the email however says the real reason for ban. In the past when Spoit was speedrunning bans, they have not started the bought account/alt account bans yet, and he was purely getting banned for CHEATING based on stats and fast rank ups. Last season with Ranked 3.0 was the first season we have seen where R6 decided to ban bought accounts, and all of the emails say breach of conduct despite in game saying banned for cheating. A huge problem with this, pros who log in from a teamhouse, a hotel, military that log in on base or abroad, every day people who just move houses or change internet providers, people who use VPN's or exitlag where the IPs will show different geolocations, will all be at risk of getting banned also. Now obviously this is not the main cause, R6 has a big scene for buying accounts even at the pro level. We even see pros sell accounts and we've seen pros scam account selling. The biggest cause would be the scene for buying accounts. Personally I dont think its right, I've bought numerous accounts myself so you can call me biased, but even unbiased Ubisoft has broken promises with the community and has made their "LIMITED TIME" skins available again and even at that has scalped ******** out of those items for a ridiculous price, and hardly has given any of that back to the community it seems. If we give so much money to this company why does it seem like they are always betraying us. Ubisoft had it on their websites for what seasonal skins and battle passes were, both were defined as limited available items, now they are back in store, even in alpha packs, it is betrayal. Soon we will see Chroma Streaks, possibly pro league skins, black ice bundles, all available again yet no sight of marketplace. We were branded a new secure boot for the game this season, and the panel team talked about DMA problems, yet in the new secure boot metrics, you dont even have to enable IOMMU which is literally what Valorant and Faceit are using TO DETECT DMA. Ubisoft surely isnt allocating money to staff manual bans. I know so they are still paying case workers out of New Dehli, Cairo, Cape Town, to handle cases and arent even doing proper investigations for account issues. It is a disgrace to give Ubisoft any benefit of the current dung ball they are rolling us all into as players.

  • GloriousEggroll
    GloriousEggroll (@GloriousEggroll) reported

    @ForHonorGame @Ubisoft really? The game is 10 years old guys give me a break. Plenty of other online competitive games using anti-cheat that work perfectly well on linux. Sounds to me like a developer skill problem, not a linux problem.

  • DrawnOutYT
    Drawn Out (@DrawnOutYT) reported

    @yourmadhah @Sup3s0nic @DreamsideFPS Lmao so what you’re saying is you want rockstar to follow Ubisoft, activision, PlayStation, Konami and bungie’s example? You are the problem lol.

  • NoLimitGuff
    Guff (@NoLimitGuff) reported

    @Rainbow6Game Yo ubisoft FIX YOUR ******* GAME HOW ******** AM I IN A RANKED GAME BLUE SCREEN FOR 40 MINS ALREADY

  • SomeSillyGoosy
    𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported

    @TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.

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