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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 10
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
Meyenheim, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • MaeHaru0
    Haru はる ☄️🍑🌸 (@MaeHaru0) reported

    > Installs Assassin's Creed II on steam > Waits for night to come to start properly > Clicks to play, Ubisoft installs its own launcher > Login into ubisoft, no account > Tries creating account, soft locks attempt for "too many attempts" > Cant create account; NIGHT RUINED. Big L

  • shattawax710
    G2 Shattawax (@shattawax710) reported

    @Ubisoft Fix R6 marketplace , oh and the game while you’re at it

  • antidotcb
    antidotcb (@antidotcb) reported

    @BratorNews @Ubisoft @assassinscreed I wish they asked the fix of Mayan Puzzle on Misteriosa Island

  • quikkfixx
    Bartt®️ (@quikkfixx) reported

    @Ubisoft @Rainbow6Game fix the game yo

  • RitzDesmond
    Reetoban Chakraborty (@RitzDesmond) reported

    @beebomgaming @Ubisoft No they are not. This is just a remake. The next IP they will again screw it up with some stupid live service that nobody wants.

  • JagerBradley
    Peter Jackson Owes Us A TinTin Sequel ⌚️👈 (@JagerBradley) reported

    Okay I’m understanding the DRM issue with #AssassinsCreedBlackFlagResynced Ubisoft Connect is down and the game won’t start without it

  • RealChadzz
    Chadz (@RealChadzz) reported

    @Hydra_Paradox1 @nuhre_ That’s the other problem Ubisoft uses always online that is also killing games but devs like crystal dynamics made avengers offline, playable anytime while delisted, with every single MTX cosmic free to use

  • Gamingffc
    OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported

    @ThaSwampDonkey @Ubisoft A lot of players are reporting the same issue

  • Superbarsafan
    Extremadura blaugrana (@Superbarsafan) reported

    @Stormy977182671 @kikegames97 @Ubisoft Hell no. Combat with Yasuke is weak and Naoe is kind but not fluid enough. Parkour was broken at launch.

  • SlusheeWolf2_0
    SlusheeWolf2 (jRPG Wolf) (@SlusheeWolf2_0) reported

    I wish @Ubisoft actually cared about Rayman lol I was so pissed off when they announced the new remake coming out for Legends because there are games in the Rayman franchise that are not even playable right now and they didn't even choose to fix them Like Rayman 2/3 on PC

  • ADemonNamedRemy
    Remy (follow me on insta: zero_art_official) (@ADemonNamedRemy) reported

    @SpIinterCaI god, i wish ubisoft would fix the game and have the last gen version be playable instead of them just telling players to disconnect and then reconnect when the game loads in.

  • Spiced_A
    Austin (@Spiced_A) reported

    @Gapi182 @NikTek Something's broken in the game dev pipeline if a studio like Ubisoft needs financial subsidies from the Singaporean government to produce a game...

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the crashes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • tk_the_kitsune
    𝚃𝚎𝚊𝚐𝚞𝚎 𝙿𝚛𝚘𝚠𝚎𝚛 (@tk_the_kitsune) reported

    @Zengeku @airbagg3d people would absolutely have taken less issue, yes. of course, people would still have taken issue with Ubisoft stealing banner designs and allowing players to destroy shrines. and again, Ubisoft was the one that declared it historically accurate and cited a fraud as evidence.

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