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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 1
Mittweida, Saxony 1
Erstein, ACAL 1
New Delhi, NCT 2
Morrisville, NC 1
Berlin, Berlin 1
Montbéliard, Bourgogne-Franche-Comté 1
Clarkston, MI 1
Marseille, Provence-Alpes-Côte d'Azur 1
Palm Bay, FL 1
Sydney, NSW 2
La Garenne-Colombes, Île-de-France 1
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hesse 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • itzcloudy3247
    MrCloud (@itzcloudy3247) reported

    @Xbox @Ubisoft Xbox has better customer service than PlayStation everyone can agree on that

  • shahawck1
    shah hawk the gamer (@shahawck1) reported

    @NintendoAmerica tell us servers are down on news in switch or Twitter or facebook, I changed like 10 dns start thinking my switch have problem Im new user, switch is my first nintendo console All other gaming companies have news feeds for this. Even ubisoft does this, too

  • EGuerra91511549
    E|Guerra🕎 (@EGuerra91511549) reported

    There seems to be a bug with boats taking no damage in the AC Odyssey. Players have already submitted numerous reports of this issue and Ubisoft is currently investigating it. Until a fix is available

  • ARDISPERKINS9
    ardis_perkins (@ARDISPERKINS9) reported

    Ubisoft, why did you do this to us? The release of Watch Dogs 2 has been plagued with server problems that have caused players to experience game crashes and bans. This is not the only issue; the game's graphics have been criticized by many gamers. Ubisoft

  • 0nefinaleffort
    0nefinaleffort (@0nefinaleffort) reported

    @WiIdoTheDiIdo @Vigil_HD @UbisoftSupport Ubisoft is expected to lose $500 million together with worker rights and strike issues. They are hoping to be bought out but rejected Xbox's offer.

  • Uplay_iShinxbi
    Gianmarco Hasse (@Uplay_iShinxbi) reported

    @Ubisoft who gives a **** about zero, i reached max gold 3 last season and today i found a 4 stack of ex champions fix this ******* matchmaking this game is getting so ******* trash it’s so funny

  • DP78845974
    D_P (@DP78845974) reported

    One of the great questions that the gaming community has been asking for years is why it is taking so long for AC:Mirage to come out. While Ubisoft has not provided a great answer, some speculate that this game could be cancelled or pushed back due to issues with its development

  • Jerm23255897
    Jerm (@Jerm23255897) reported

    @UbisoftSupport Please do it has been over a week and Ubisoft said there was a special team on the case. Idk what kind of special they meant but fix ur game it’s been 8 years

  • Mgclones
    mike (@Mgclones) reported

    @UbisoftSupport I just did DM of my ubisoft id and i tried all ways but still not working

  • Nox_Channel
    Nox🩸🥀Vtuber (@Nox_Channel) reported

    @hill_cave Bethesda: we let the players play test our games and let the modders to fix them Still better than ubisoft tbh

  • Apnomis
    Simon Appleton (@Apnomis) reported

    @jungjaa2 @MldGhost Lionhead Studios are a perfect example of the MS problem - they bought them because Ubisoft were going to and put Fable on PS3 exclusively. They got Fable and splashed the cash with fancy new offices etc, but after the honeymoon was over creativity died and the talent left.

  • MJ__Hernandez
    MJ Hernández (@MJ__Hernandez) reported

    @TweakTown @SquareEnix And here I thought Ubisoft would be the company to crash and burn first

  • danluk99
    danluk99 (@danluk99) reported

    @UbisoftSupport i am having an issue in rainbow six siege with the last beginner challenge to get the lion. it wants me to kill 2 enemies though destroyable surface which i already did yet it did not count a single one. my ubisoft name is danluk99 if you need it and i play on pc.

  • Fella_HD
    Whodini (@Fella_HD) reported

    @Ubisoft @RidersRepublic I got some problems joining massrace and I riders ridge I can't see anybody pls help

  • molly_yup
    molly yup (@molly_yup) reported

    @UbisoftSupport ive asked this a few days ago, but please help me with the bug of not being able to invite friends/ receive friends' game requests. my friends and i both play on pc, ive reinstalled ubisoft and rainbow six siege, however the issue wasnt resolved. what can i do?

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