Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 3
Paris, Île-de-France 2
London, England 2
Seattle, WA 2
New York City, NY 2
Frankfurt am Main, Hessen 2
Mannheim, Baden-Württemberg Region 1
Cali, Departamento del Valle del Cauca 1
Nottingham, England 1
San Diego, CA 1
Sunnyvale, CA 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Rennes, Bretagne 1
Bogotá, Distrito Capital de Bogotá 1
Waterford, MI 1
Zhejiang, Guangxi Zhuangzu Zizhiqu 1
Osaka, Ōsaka-fu 1
Cheyenne, WY 1
Juárez, CHH 1
Plymouth, MA 1
Sunrise, FL 1
Stillwater, MN 1
Nice, Provence-Alpes-Côte d'Azur 1
Welkenraedt, Wallonia 1
Coudekerque-Branche, Hauts-de-France 1
Boise, ID 1
Lewisburg, TN 1
Paranavaí, PR 1
Singapore, Central Singapore Community Development Council 1
Loma Linda, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Potterhausen Potterhausen #JoinDarkOrder (@Potterhausen) reported

    Anyone else having trouble launching #ScottPilgrimvstheWorldTheGame through the Epic launcher? It's making me log into Ubisoft Connect but won't do anything when I click "Log In". @Ubisoft @UbisoftSupport

  • Miserable_Prick Miserable Prick🤬 (@Miserable_Prick) reported

    @Allenaske @UbisoftSupport @Rainbow6Game No its not a fact. Ms/sony allow MnK support. ubi does not. This is a ubisoft issue. A) either no ranked games played while controller is wired B) allow MnK/ split the lobbies C) figure it out tech wise That is their options for their problems.

  • pillowsaint pillow (@pillowsaint) reported

    @swagveronica so i searched up how to fix this ****. u gotta just run it on uplay. **** epic man lol

  • LazerzZHD James (@LazerzZHD) reported

    @TheACMJS And in saying Valhalla is a “miracle” it’s only a miracle in Ubisoft terms. It still doesn’t hold a handle to ACTUAL good games. It’s riddled with bugs and micro transactions and suffers from huge issues structure wise.

  • DANTEGOAT DANTEGOAT (@DANTEGOAT) reported

    @hatbeyondleft classy and original comment there, gluck getting ubisoft and EA sued not to mention the gullible fanbase who eat up **** they put out CDPR's gonna get axed by Poland if they don't fix this that's the facts. it's not bias, it's how laws work. accept it man makes you feel better :)

  • Petforces Matthew S (@Petforces) reported

    @Ubisoft Thank you so much for brining this game back. So happy to be playing again. But there seems to be several sound issues. Like punching/swinging weapons, can barley be herd. And in dodge ball throwing the ball, and hitting with it. have no sound effects.

  • PleasureMaster1 Next gen shooters?? (@PleasureMaster1) reported

    @DooM49 @Ubisoft @Rainbow6Game It will be broken as hell at launch then 'Games as a Service' will fix over the year and a half of dev support, content will be very thin and it's going to be call 'The bulletsponge strikes back'

  • ncarvern913245 Nathan Carver (@ncarvern913245) reported

    @TheyCallMeDSP: Star Wars is no longer an EA exclusive and Ubisoft is making an open-world game, Mario has a Kaiju Bowser mode, Bethesda is making Indiana Jones. Warzone is completely broken (again) with a stim glitch. Thats just game news off the top of my head lol

  • ShaunMusgrave Shaun Musgrave (@ShaunMusgrave) reported

    @Pasta_Taco Yeah I mean looking back this is pretty much what happened with Prince of Persia: Sands of Time and Beyond Good & Evil, so I don't think you should necessarily connect quality issues with Ubisoft price drops.

  • hparsonst33 Henry Turner (@hparsonst33) reported

    I'm a fan of the Ubisoft method and don't have any problems with it

  • Miserable_Prick Miserable Prick🤬 (@Miserable_Prick) reported

    @samraj2929das @martinvagyoksk1 @Rainbow6_UK Sony ans microsoft already stated they arent touching it. Its literally a Ubisoft issue.

  • Nemo42_ZA Small Charlie (@Nemo42_ZA) reported

    @MarsRSA @TriangularRoom The reply was more about a "half-decent Star Wars game". But I get it. And I don't have a problem with an open world game set in the SW universe, or any other studio working on it. Just not convinced by the cookie cutter approach that Ubisoft often have with their games.

  • BrentBeholds BrentBeholds (@BrentBeholds) reported

    @manoutofwater Ubisoft open worlds have a huge problem with bloat. Far too often I abandon them before finishing even just the main line.

  • DEOlmo312 David E Olmo (@DEOlmo312) reported

    @assassinscreed @Ubisoft @UbisoftSupport can y’all PLEASE fix the “This son of Jorvik” mission!? Literally can’t complete the game because of this and I have over 165 hours in game! #AssassinsCreedValhalla

  • KeenanPeppers Keenan “Slakks” Flamand (@KeenanPeppers) reported

    @atlanlol it's ubisoft itll come out and be hot ***. Then they'll slowly fix it

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