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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 10
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxwellST_
    Max (@MaxwellST_) reported

    I hope ubisoft do find a different solution to anti-cheating systems in comp Not because I think it will expose anywhere near as many people as the community expects, but because it will make sure that people finally stfu with these accusations after their ego gets broken

  • EuSouRamiro
    Ramiro Figueiredo 🇧🇷 🇺🇸 (@EuSouRamiro) reported

    @Raven_Crank Problems with it.. 1- it's Ubisoft 2- generic graphics and world 3- exploration seems like a chore 4- it's Ubisoft

  • Swytchers
    Alec 🥶🔥 (@Swytchers) reported

    @VintageKev10 @QNDZYcom No it didn’t , the dumb *** Ubisoft higher ups needed to get there head out there *** and let mark and his team transfer it over to a different engine so all the netcode issues would stop

  • TurkiTalents
    AbuGhamdi (@TurkiTalents) reported

    @assassinscreed Please fix your faulty launcher, Ubisoft Connect.

  • awalmsley11
    Yorkshireneer (@awalmsley11) reported

    Right if this fix for AC Black Flag doesn't work im launching a chevauchee on @UbisoftFR. Frankly appalling launch. I can verify files, key is fine. Just crashes as soon as you get passed "synchronising achievements".

  • CardiffClipper
    CardiffClipper (@CardiffClipper) reported

    @kevincreednews Smelly sailor quest will probably stay permanently broken i can't interact with it at all ubisoft ******* suck

  • b0urne_
    Piotr Malczyk (@b0urne_) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game Game files integrity check doesn't see any issues.

  • Gamer_chris78
    Gaming_Sage Chris (@Gamer_chris78) reported

    @UbisoftSupport @Ubisoft can you please fix Assassin's creed shadows on steam already ? The texture barely load, the cutscenes keep pausing not to mention the recent patch made everything lag even worse.

  • NadzazRey
    Nadaluffy (@NadzazRey) reported

    @EASFCDirect along with Ubisoft, the worst ******* gaming companies in the world. Fix your **** up

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • Gamingffc
    OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported

    @ThaSwampDonkey @Ubisoft A lot of players are reporting the same issue

  • AncientSweden
    AncientSwede (@AncientSweden) reported

    @Ubisoft @UbisoftSupport When is a fix for Black Flag Resynced coming out? it's totaly unplayable! #broken #patch1.0.4

  • RandySTG
    「Clout Strife ( 25/26 🏆)」 (@RandySTG) reported

    @AlllDaye I really wish they’d stop forcing that Ubisoft Connect ****. It happened with Mirage but because I was playing them from before, I could ignore the sign in and continue. It was o much worse in the past when they had uplay @VillageTaker

  • MaeHaru0
    Haru はる ☄️🍑🌸 (@MaeHaru0) reported

    > Installs Assassin's Creed II on steam > Waits for night to come to start properly > Clicks to play, Ubisoft installs its own launcher > Login into ubisoft, no account > Tries creating account, soft locks attempt for "too many attempts" > Cant create account; NIGHT RUINED. Big L

  • Channandeller
    Ryan A Wilton (@Channandeller) reported

    I thought @Ubisoft supposedly fixed the weather problem in #blackflagresynced. it feels like its just a permanent electrical storm with a minimum of 3 twisters all the time now

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