Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 3 |
Chicago, IL | 2 |
Minneapolis, MN | 2 |
Huntsville, AL | 1 |
Letchworth Garden City, England | 1 |
Honolulu, HI | 1 |
Vouziers, ACAL | 1 |
Stockholm, Stockholm | 1 |
Poznań, Województwo Wielkopolskie | 1 |
Richmond, CA | 1 |
Lautertal, Hessen | 1 |
Ulan Bator, Ulaanbaatar Hot | 1 |
Inverness, Scotland | 1 |
Springdale, AR | 1 |
Lima, Provincia de Lima | 1 |
Warsaw, Województwo Mazowieckie | 1 |
North Las Vegas, NV | 1 |
Zacatecas, ZAC | 1 |
Round Rock, TX | 1 |
Orem, UT | 1 |
Elgin, Scotland | 1 |
Brockville, ON | 1 |
Cuauhtémoc, CDMX | 1 |
Quezon City, National Capital Region | 1 |
Madison, WI | 1 |
Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
Wollerau, SZ | 1 |
Fort Worth, TX | 1 |
Berlin, Land Berlin | 1 |
Myślenice, Województwo Małopolskie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Swastik (@MrCooki60850803) reported
@cesardav81 @WAYRTF @ShitpostRock At this point the game isn't the problem it's ubisoft cuz ppl hate everything made by the company without trying it. Unfortunate incident
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Bunburyōdō (文武両道)拳 (@bunburyoudoujp) reported
@2DiguST2LuST Watch me crash Ubisoft’s stock!
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CHONION (@MagishenShiken) reported
@Ubisoft FK THAT GAME FIX GROWTOPIA SERVERS AND THE GAME 99% BOTS 1% PLAYERS
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Josh Carroll (@carroll_josh17) reported
@Ubisoft @UbisoftSupport @Rainbow6Game Consoles: FIX YOUR ******* GAME YOU BUMS. Yall are ******* incompetent and useless.
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Evgeny Yurichev (@evgenyyurichev) reported
@nyc_prophet Buy PS5, to play EA games, Ubisoft games, Take Two games - whats your problem??) Xbox just publisher today as Ubisoft.
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Bappoツ (@BappoRust) reported
@dontfeelmiffed @VarsityGamingTV id be surprised if ubisoft even has enough employees for separate departments, every map has a bug, every game has a cheater, every ticket is answered automatically by bots, socials seem to be bots too. if they had proper departments these issues wouldve all been ironed out.
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ª 🦙🇮🇹 (@dearAlphaca) reported
I'm just a random nobody and my ego is practically zero but I think I should speak on behalf of all the legit players trying to climb to the top, Ubisoft fix your ******* game, it's a shame that people like this have been cheating and getting boosted for months
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2sallads (@2sallads) reported
@SarkyGamer @SynthPotato That’s exactly the problem. People try to platinum every game and treat every game like a checklist of things to do. That’s the most anti-gay thing ever and is so unbearably boring. The first game sucked for being part of that same Ubisoft open world checklist formula.
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maxpay (@ionIack) reported
@Rainbow6Game fix castle already u guys are millionaires taking ur sweet *** time fixing him it doesnt take that long bro @Ubisoft definitely has to be the worst company ever video game wise i want Activision to take r6 from ubi
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Josh (@ARXGAMING_) reported
@klndrrp @Garfieldisdoc It’s been a problem for 6 years now. If Ubisoft hasn’t been in talks with Microsoft or Sony then it’s their fault. Both companies are doing nothing.
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Remy (@ADemonNamedRemy) reported
@Ubisoft @Rainbow6Game can you guys fix the match replay feature on console? It just simply doesn't work, and no replays show up.
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KDXII (@klndrrp) reported
@ARXGAMING_ @Garfieldisdoc The problem with the cronus and the xim (especially cronus) is that the console itself can’t detect it. It’s a huge problem in the console industry bc no one knows how to detect it. It goes beyond Ubisoft
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KeziaTv (@Keziatv2) reported
@Ubisoft This game makes it extremely clear it's the team behind Odyssey that made this. This game is doing everything that made Odyssey the best on the series, and more. Just like Odyssey, I plan on 100% this game (content, not achievements). Input lag aside. This game is really good.
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Michelle Plays Too Many Video Games (@OuterHeaven7389) reported
@TheTrollingQ @TheRealDashFir1 I'll prevent this problem by not buying any more Ubisoft games
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M (@M95406260) reported
@UbisoftSupport I was never asked to verify any information, including my name, address, or phone number. Instead, they suggested that I whitelist Ubisoft emails and contact Yahoo (which doesn’t have customer service), making it extremely stressful for me as a customer to provide my information.