Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marlton, NJ 4
Paris, Île-de-France 3
Perth, WA 3
Homécourt, ACAL 2
Alcantarilla, Región de Murcia 2
Uzyn, Kyiv Oblast 2
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hessen 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre-Val de Loire 1
Villefontaine, Auvergne-Rhône-Alpes 1
Cesena, Emilia-Romagna 1
Nantes, Pays de la Loire 1
Angers, Pays de la Loire 1
Troyes, ACAL 1
Brest, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ivan_agosti ivan agosti (@ivan_agosti) reported

    @Ubisoft on Ubisoft Italia you can not redeem, please fix

  • nowayitsLJ Joja Cat (@nowayitsLJ) reported

    @_HIGHnRICH_ What do you call it when your Ubisoft game is giving issues? Ubihard

  • OfficialShayFox AoD_ShaydeFox #AoDFamily (@OfficialShayFox) reported

    @Ubisoft Fix the issues on console and maybe I'll play it again. til then..No

  • jntdhgf jntdhgf (@jntdhgf) reported

    @Ubisoft doesnt appear in the library after claiming on your website, fix that ****

  • Steven_Jansky17 Steven Jansky (@Steven_Jansky17) reported

    @Ubisoft FOR THE LOVE OF ******* GOD PLEASE FIX SHOTGUNS

  • morpheusx20 Morpheus (@morpheusx20) reported

    @pcgamer due is gonna kill off ubisoft he blames staff for problems cancels games then wants to up the price of games

  • Tafycek1 Tafycek (@Tafycek1) reported

    @witchergame @PlayStation @Xbox WHERE is fix??!! why you ignoring people??!! worste than Ubisoft lmao.

  • oranjustomjones ⁕ (@oranjustomjones) reported

    ubisoft has, I assume, games in the xcloud, nvidia's cloud, uplay, epic, and lastly steam. but there's no parity or consistency. if you buy far cry 4 on PC today I'm willing to bet a hundred bucks it's still fatally error prone.

  • ZoneHeart00 Zone Heart (@ZoneHeart00) reported

    @2Beauty867 I only have Switch. And the issue was that I didn't have an Ubisoft account.

  • Phantom_Gabe Phantom Gabrielis (@Phantom_Gabe) reported

    @Didact343 I mean I'd say Ubisoft is in trouble They canceled 7 games in the past year or 2 (they said it themselves) their stocks what I remember is pretty damn low And there's gonna be a strike happening at Ubisoft Paris pretty damn soon

  • kierscribbIes KierScribbles (@kierscribbIes) reported

    @Ubisoft why does it keep asking for an activation key when i try to redeem a free copy? this is really annoying please fix your store page it just literally doesn't work

  • adfranco2022 Adrian Franco (@adfranco2022) reported

    @UbisoftSupport Hello again Ubisoft family. I tweeted an error that I was running in to on the @UbisoftSupport page. They told me to DM them with my info and problem, so I did. They haven't responded. Does anyone know how long it takes for them to respond? Thanks guys!

  • Fib_James BEASUS 🙏🏾 (@Fib_James) reported

    @PatsOnYaBack Nah. That’s when they lost all direction of the game series. Ubisoft is in trouble.

  • TheK_vonn K-vonn (@TheK_vonn) reported

    @icevsfire721 @trustissuesinc @ChilledChaos Not to be mean, but I'm not sure why whoever planned this thought it was a good idea to try and run a big tournament using Ubisoft UNO. You know, a game known for having connection and network issues.

  • SpiritoftheHM SpiritoftheHarvestMoon (@SpiritoftheHM) reported

    I have said it for a while and I’ll say it again now, the greedy predatory ways of big game companies combined with this sterile corporate woke aesthetic being forced upon every facet of design is going to cause another crash in the industry. Ubisoft and 343 deserve their fate.

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