Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
| Les Epesses, Pays de la Loire | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Peseux, Bourgogne-Franche-Comté | 1 |
| Paris, Île-de-France | 10 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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publius (@realGorillaTape) reported@Rainbow6Game Ban the cheaters. Nothing else you do or say will matter until you fix this problem. Users will flood back if you get rid of the ESP and recoil scripting. Ban the ******* cheaters, Ubisoft.
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Mr Quig (@wereisEldenring) reported@AtlsShrugd @Ubisoft Yeah, I was gonna get the game but money is kind of tight right now, but I ended up getting Black ops one in Black ops two on PS five and oh man I hope they fix the matchmaking with the lobbies and all that
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Sion (@blazedSion) reported@MadamSavvy @Ubisoft @assassinscreed they just need to fix..... every single thing else about their company
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ØnLyMē (@nLyM14) reported@night_persian @Ubisoft @assassinscreed I have the same problem.
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Pluto242light (@pluto242light) reported@Riversmannnn @ManaByte Wow such a massive problem hope Ubisoft goes bankrupt
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amanda (@moonnbunni34357) reportedDear @UbisoftSupport I have exhausted every method to troubleshooting my account. My psn has been severed from my ubisoft account following a compromised acc. No attempt at contacting support has resolved my issue. Please I am begging in shambles. They took everything from me.
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Eamon (@EamonIrish18) reported@_Eternal45 @Ubisoft No problem 👊🏼
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Jan Drelewski (@JDrelewski13996) reported@Ryze_Jones @digitalfoundry @Ubisoft Fun duct their games are usually decent, problem is they are boring af if you play 3 of them you can skip next 15.
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James (@JamesBME2022) reported@kabrutusdeid It’s Ubisoft dude. dlc in games is nothing new, especially cosmetic packs. I bought the base game and am loving it. This is such fake outrage to try appeal to your base. Focus your anger towards real issues in gaming.
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SnarkKnight (@SnarkKnight11) reported@AkiraSoftFemboy Having a ***** fit at the 1st glitch you encounter on a game that was just released, and acting like new games shouldn’t have any on day one, doesn’t make you more relevant. Your video doesn’t make Ubisoft look bad, it just exposes you as an immature brat longing for attention.
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Terrell Thaddies (@TerrellThaddie1) reported1. Don't buy the DLC. It's not mandatory 2. No pop ups in question 3. Cutscenes capped at 30FPS is a glitch and they run at 60 FPS on console. 4. Runs great on Console 5. Ubisoft connect is preloaded if you have other AC games on your console. I'm having fun with the game
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👊😠 (@YBhunter2) reportedThe only problem I have with Assassins Creed Black Flag Resynced is that they cut the modern day sections It was part of the AC lore and exploring Abstergo was pretty cool I feel like Ubisoft only removed it cause of Desmond and I feel like they are trying hard to forget him
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Ren (@Renathy_Prime) reportedBlack Flag Resynced launched at full price, a shop that sells gameplay advantages, the removal of modern day setting, among other issues, technical and otherwise, and it still did spectacularly well. Ubisoft celebrated by laying off developers. **** Ubisoft.
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Timo (@TimoTweetss) reported@TheHiddenOneAC i don’t mind non-mocap cutscenes for small scenes and side quests, it’s normal not to have that everywhere, however the main story should ALWAYS be fully mocap… the real issue here is that ubisoft doesn’t create unique animations that “fit” each character, like literally no one does this pose in real life 😭 if they start making suitable animations that express each character’s personality id have less issues with their procedural cutscene system…
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The Freak In The Fedora. (@TheTrollingQ) reported@UndeadExo3 @Ubisoft One of them managed to login, but thankfully I didnt save my payment info on the @Ubisoft site. I changed my password.
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