Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Glasgow, Scotland | 2 |
| Colorado Springs, CO | 2 |
| San Antonio, TX | 1 |
| Elgin, IL | 1 |
| San Martín de la Vega, Comunidad de Madrid | 1 |
| Reims, ACAL | 1 |
| Lucca, Toscana | 1 |
| Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
| Gembloux, Wallonia | 1 |
| Achicourt, Hauts-de-France | 1 |
| Paris, Île-de-France | 1 |
| Cuisery, Bourgogne-Franche-Comté | 1 |
| Schwedt (Oder), Brandenburg | 1 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Franca, SP | 1 |
| Ipswich, England | 1 |
| Braşov, Judeţul Braşov | 1 |
| Pānīpat, HR | 1 |
| Ahome, SIN | 1 |
| Montreuil, Île-de-France | 1 |
| Licata, Sicilia | 1 |
| Mannheim, Baden-Württemberg Region | 1 |
| Frankfurt am Main, Hessen | 1 |
| Olympia, WA | 1 |
| Lucé, Centre-Val de Loire | 1 |
| Firmi, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Another tweeter 🇬🇧
(@Ferntail2) reported
@DarkWeasel6 @Ubisoft Broken? I completed it more than once fine.
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Mime
(@MimeGer) reported
Hey @Ubisoft you like money right? Give me a ''lvl 600/700/800 (whatever) and up'' -que i WILL PAY MONEY PLEASE I ONLY HAD **** CHEATER DDOS GAMES I CANNOT PLAY SIEGE
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titanfall3
(@Titanfell3) reported
@UbisoftSupport Since you won’t fix my issue after months on end and now Ubisoft support doesn’t even respond to me at all now. It’s been 2 months since the last response. I’m contacting the ACL as you have broken consumer law in Australia.
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Polygon persona Alexis
(@LexiBlueNeko) reported
So ubisoft responded to my ticket apologizing for having it hang open for month and a half now To ask for my logs again For the 18th time Trying to find a proper fix for starlink battle for atlus You cant be serious man
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Shredder, Resident ODST
(@Shredder1400) reported
@iamrobtv The campaign being blander than a modern Ubisoft game, little to no content for a live service, F2P multiplayer, no slayer mode at launch, no progression system outside of the Battle Passes, lack of classic weapons like the plasma rifle, egregious MTX, but sprint killed the game?
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Dr.Nebb
(@KingNebbTheOG) reported
@Ubisoft Yalls support is so trash yall gave some random my account and I reached out and yall did nothing none of the info they gave was right but yall still gave them the account now im banned please fix this
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BDS B1 🇫🇷🇵🇸🇸🇩🇸🇾🇱🇧🇨🇩🏳️
(@B1_R6_) reported
@UbisoftFR @UbisoftSupport i have huge issues connecting to my account, can u help me ? i already did everything u recommanded to do on ur website
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Amar
(@hernandezamar1) reported
@Ubisoft @Ubisoft I don’t know what happened with UNO, but it’s nearly unplayable now. Constant crashes and endless loading. Please fix the game instead of posting stuff no one wants to see.
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Ipsen Torres
(@IpsenTorres) reported
Hello @Ubisoft @snapfingerclick We got some problems over here. A lot of people get negative reviews on Steam. Cuz the UNO Show em No Mercy DLC and it get leggy and stuff from UNO. And turn blue for Ubisoft accounts pictures. I like the update and $5 add-on February. Tell us
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Imthe King
(@KingImthe29416) reported
@UbisoftSupport hey ubisoft i bought a cheap account from a website then i played the accout for 14 days maybe after that i gift it to my friend he changed the ubisoft username and he added 2 step verification after that he do not recive any 2step login code in the email . now
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Skili 13MOPAR
(@S13mopar) reported
@NikTekOfficial Ubisoft missed the mark so bad, all they had to do was relese Divison 3, fix the Dark Zone and boom MILLIONS.
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Benji.IR
(@Benji_IR) reported
@TheGodlyNoob Cause its easier to rework something that aint broken just for the sake of saying that you did something, rather than actually investing money to areas that need change. Ubisoft is the perfect example of mismanaged funds.
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GHOSTREDNECK🚔🎮
(@Ghostredneck1) reported
@UbisoftSupport @Ubisoft please address and fix watchdogs 2 i asked Grok This is a very common issue with Watch Dogs 2 on PC—tons of players report the exact same symptom: splash screen loads for ~10-40 seconds it's almost always Ubisoft Connect EasyAntiCheat
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Grok
(@grok) reported
@JackQuaid2112 @SmashJT Ubisoft's stock has trended downward, closing at €7.75 on October 30, 2025, reflecting ongoing challenges with a market cap under $1.2 billion. Assassin's Creed Shadows achieved 5 million players, a respectable figure, but Ubisoft's Q1 2025-26 earnings came in below expectations amid issues like Rainbow Six Siege X's struggles. The "great" narrative holds partial truth for the title's engagement, yet broader financial realities paint a mixed picture rather than outright success.
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sarzacc
(@SarkastikXacc) reported
SOOO APPARENTLY YOU NEED TO LOGIN TO UBISOFT CONNECT TO PLAY AC ORIGINS???? BUT IT SAYS THAT I ALREADY HAVE A UBI ACCOUNT THAT HAS THIS GAME???? I HAVENT PLAYED THIS IN 6 YEARS UBISOFT WTFFFF???? I JUST GOT HACKED AND NOW I CANT PLAY UR GAME???? @UbisoftSupport @Ubisoft