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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ibbenbüren, NRW 2
Oelde, NRW 1
Buxton, England 1
New Delhi, NCT 3
Sydney, NSW 3
Delhi, NCT 1
Mittweida, Saxony 1
Erstein, ACAL 1
Morrisville, NC 1
Berlin, Berlin 1
Montbéliard, Bourgogne-Franche-Comté 1
Clarkston, MI 1
Marseille, Provence-Alpes-Côte d'Azur 1
Palm Bay, FL 1
La Garenne-Colombes, Île-de-France 1
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hesse 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TAVOASAP
    Tavo (@TAVOASAP) reported

    @UbisoftSupport @ANNO_EN Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate

  • ujwalmishra103
    UJWAL (@ujwalmishra103) reported

    @Ubisoft Is this game live service or single player?

  • PittePatPat
    pittepatpirat (@PittePatPat) reported

    @Ubisoft I bought the Season Pass and the monthly thing but it didnt get unlocked.. On Reddit more people have this issue. I made an Support Ticket like 24hrs ago too. Please fix this

  • Across3Horizons
    Across 3 Horizons (@Across3Horizons) reported

    @8o_pt Agreed 👍 currently they only have a way to sign in using Ubisoft, Apple or Facebook

  • Chisox4ever
    Flex Luther (@Chisox4ever) reported

    @JezCorden Nobody asked for Fornite Crew so get rid of it, they can get rid of the Ubisoft+. Getting rid of COD breaks one of the key promises of Gamepass and that all first party games day one. Then we hit the slippery slope of what other first party games gets removed from the service.

  • scrltt_phtgrph
    Scarlett🔴 (@scrltt_phtgrph) reported

    Think I will finish assassins brotherhood first before ff8. Ubisoft connect is so *** that it wont let me in when I use wifi. I had to keep switching to mobile data for login only and its kind of a hassle🗿

  • PipoShrimp
    PipoShrimp (@PipoShrimp) reported

    @Niflheimm155983 The problem is that most of the massive games are usually something like the Ubisoft open world format where its all just padding and busy work. I am more preferable to something like the Binding of Isaac where the constant amount of new stuff being unlocked keeps things fresh

  • KamtanaR6
    kam (@KamtanaR6) reported

    hopped onto siege and its just ******* all day, cheater cheater cheater after another @Ubisoft you have 2 days to fix cheater issue or im going full Luigi Mangione on you

  • KyleRowan11331
    Rowan Kyle (@KyleRowan11331) reported

    @hard8_times I am tired of broken Windows and its broken-*** updates. Multiple launchers that forget your login even if you want to play single-player game (RGL and Ubisoft Connect say hello). No retail, where games are even more cheaper. No safe multiplayer in old games (Old CoD games)

  • Xylus19
    Xylus (@Xylus19) reported

    @DestinLegarie I only played the last cod because of gamepass. I don't buy them, never have. Played some zombies and liked it. Wouldn't buy them though still. I doubt cod is the problem. I think fortnite, ea, ubisoft, riot etc is the problem.. Need a tier between premium and ultimate.

  • TAVOASAP
    Tavo (@TAVOASAP) reported

    @UbisoftSupport Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate

  • That_ChristGuy
    ᛏᚻᚪᛏᚳᚻᚱᛁᛋᛏᚷᚢᛁ (@That_ChristGuy) reported

    Why is it that I have NO ISSUES with ANY OTHER game on my PC BESIDES SIEGE?! Everything loads without issues, plays without issues, but Siege? I'm currently on start up attempt #8 as I'm typing this. You know how frustrating it is to try and stream this? @Ubisoft @UbisoftSupport

  • thomasony1912
    Thomas Sonnenberg (@thomasony1912) reported

    @UbisoftSupport Hi, recently I've tryied to login on my ubisoft connect to play Rainbow six, but my account had been suspended, the messege said that i should try again later or change my password, so i changed my password and tryied again, on the app and on the site.

  • DAxiom5
    Axiom (@DAxiom5) reported

    Just like someone said, I really wonder about Japanese's stance is to Right To Repair. Will you throw away 100s of PS1 games because suddenly it's broken and Sony won't fix it? Also, cases like The Crew? Where you paid the full price, only for Ubisoft to pull the plug one day?

  • catsaysnonsense
    cat (@catsaysnonsense) reported

    @Pirat_Nation Steam has a workshop, community hub, personalized profiles, incredibly great support, a generous refund policy, and is overall stable in terms of being bug/lag-free. Battlenet/Origin/Uplay/EGS are just launchers, nothing more and aren't user-focused,but "how to sell more"-focused

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