Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AFromday1 Huko 🐺🌲🇦🇺 (@AFromday1) reported

    @Ubisoft WHO CARES. FIX MY R6 MEMBERSHIP

  • SewerBat420 OhDearABat (@SewerBat420) reported

    @Ubisoft You need to fix AC2 on PC #FreeEzio

  • Nosgoth_89 Kain Nosgoth (@Nosgoth_89) reported

    @Ubisoft You don't care about games or players. All people trying to play Assassin's Creed II is having "Game.Startup.AwaitingFirstOsiConnection" problem. You are directly saying that you are not going to fix it and still selling it. And then you don't understand why people don't like you

  • RealestBruda Dude404 (@RealestBruda) reported

    @Dreamo84 @ALegendaryDrops No recent ubisoft game is worth even 60$. But the problem is, when games like clair obscur and oblivion remastered gives so much for 50, why should anyone pay 80 for a game that's coming from a studio whos last good game was decades ago.

  • GregoryVinson6 Gregory Vinson (@GregoryVinson6) reported

    @UbisoftSupport Let's talk about always broken and buggy. Let's talk about monetization ruining every Ubisoft game in existence.

  • yungxvincey vincey (@yungxvincey) reported

    @ChurchOfMoons The problem isn't that nintendo can reasonably charge $80 because their software is usually worth it. The problem is that Ubisoft, EA and all the other mass market slopware companies are going to charge $80 and the games aren't worth it.

  • ExileMatrix Exile Matrix (@ExileMatrix) reported

    @TheDivisionGame I've tried redownloading the game multiple times on Ubisoft launcher and still getting OSCAR-001 error code. Anyone have a fix for this?

  • xielosz oop (@xielosz) reported

    @Ubisoft please please please please please please please please fix your ******* solo que skill based match making I should not be paired up with squads who CANT SHOOT BACK

  • Literally_DD Literally Daredevil (@Literally_DD) reported

    @_YungRockLee @ScandalousSnake @Vaughanilla_ The idea of open world games itself isn't the issue, it's certain studios' execution of that idea that's problematic. Mainly the Ubisoft like ones padded out with unfun repetitive filler.

  • Nosgoth_89 Kain Nosgoth (@Nosgoth_89) reported

    @Ubisoft You don't care about games or players. All people trying to play Assassin's Creed II is having "Game.Startup.AwaitingFirstOsiConnection" problem. You are directly saying that you are not going to fix it and still selling it. And then you don't understand why people don't like you

  • PhilippeRoyer_ Philippe Royer (@PhilippeRoyer_) reported

    @ShuaiDavidKong The issue is maybe outside of current players and of perspective how they sold the game. How many flops do Ubisoft have but they have capital injection. Plus, you chose the most intelligent path: going all in with A0/Arweave as IT IS the future, now. Even if others don't know it.

  • GamePro007 Game Pro (@GamePro007) reported

    @UbisoftSupport @TheDivisionGame @Ubisoft You already know that there are many players who use lag switch. Well, I found a way to make that system not work anymore for all the players who use it. "AFTER MANY TESTS" I reveal the situation to you. But h I need to talk to you

  • Ercan2Berkant berkant altuntaş (@Ercan2Berkant) reported

    @growtopiagame If Ubisoft ever decides to sell Growtopia, I’d pay a max of $10. Bots, lag, and broken servers included — and even that feels generous. 🙃 #FixGrowtopia #Lagtopia #UbisoftWakeUp

  • Tsuna8090 Gennaro Faccilla (@Tsuna8090) reported

    @OGG1993 But today Xbox has become like the multinational video sales companies. Like EA, Ubisoft and others, Xbox has its own Game Pass service. It may not have "won the generation", but it made better choices than Sony PlayStation currently does.

  • QCantLose QCantLose (@QCantLose) reported

    Ubisoft better fix AC2. I’m trying to play it for the first time… #FreeEzio

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