Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Glasgow, Scotland | 2 |
| Colorado Springs, CO | 2 |
| Toulouse, Occitanie | 1 |
| Lubersac, Nouvelle-Aquitaine | 1 |
| Bergen op Zoom, nb | 1 |
| La Salvetat-Saint-Gilles, Occitanie | 1 |
| Domèvre-sur-Durbion, ACAL | 1 |
| Aracaju, SE | 1 |
| The Colony, TX | 1 |
| Manthelan, Centre-Val de Loire | 1 |
| Taubaté, SP | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Berlin, Land Berlin | 1 |
| Franco da Rocha, SP | 1 |
| Lages, SC | 1 |
| Weymouth, England | 1 |
| Vitória, ES | 1 |
| Passo Fundo, RS | 1 |
| Ponta Grossa, PR | 1 |
| Campina Grande, PB | 1 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Flavio
(@fmlemos) reported
@UbisoftSupport hello ubisoft, i have ps4 pro and ps5. Tried both and having same issues.
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Shaun Farquhar
(@ShaunFarquhar4) reported
@Ubisoft @assassinscreed You only care about money but not having players having a fun experience like sort Ur **** out and have the game crash every 5 minutes
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#Road_to_Utopia
(@paowee7) reported
@Ubisoft pls fix r6s still "running" after exiting the game properly
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LittleBrother
(@KatayokuVTenshi) reported
Hi @UbisoftSupport @Ubisoft #RainbowSix Is it possible for you to fix the crashes? 3 days of crash now i have enough and other people who have the same probleme too i think. So please Fix this. Thank you.
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Daddy_juggs_420
(@James17151558) reported
@Ubisoft @assassinscreed Would love to play it but freezing up my game hope I don't have that problem with the expansion on April 29
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『AMT\RYZ-N』雷炎龍أبورعد
(@tarikasri) reported
@Ubisoft please the game crashes every 2 minutes, this is unplayable! We can't even get the daily missions from Reda done! Please fix the crashing issues! All drivers are updated to newest versions.
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Keiron Summers
(@K3Y90) reported
@Ubisoft @assassinscreed Shocking. Every time i try to do a mission it just crashes and send me back to the xbox home screen. Didn't we have trouble with the last event? 🤔
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Douglas Morris
(@Douglas77476687) reported
@PayPal @Rainbow6Game @Ubisoft I have been trying to add bank account into my account after you sent me a message that my account status is available for withdrawal after 180days. I need that money for medications and food so I do not die pls help me I’m very honest I’m dying I have kidney problem
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Milana KZ
(@Takumi8148) reported
My dear @Ubisoft, when the people in #AssassinCreedValhalla finally stop using the pronouns "she/her" for my male Eivor? Very sorry I even ran into such problem still taking its place at The Ostara Festival. @assassinscreed
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log off
(@zenix87103497) reported
@shbzz Can someone tell me why they took away Acog from G36? Ubisoft needs to really learn the phrase “ if it ain’t broke don’t fix it”
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Patrick de Groot
(@elpresidente_) reported
@UbisoftSupport Hello, I have a problem with Rayman 2. I bought this classic game via ubisoft connect but it simply does not work. Can i do somthing about it or can i get a refund? HELP!!
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ᴋ ᴇ ʏ
(@waffenkey) reported
tried again with ubisoft and i'm having the same issue, they take the money from my account but don't give me my subscription. cringe. never trust french companies
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Def
(@D21212121D) reported
@IllyaItunin @assassinscreed ive uninstalled changed drivers all the stuff from forums and nothing will fix it. this is on ubisoft/valhalla end on fixing this problem
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iran _a _joke _fr
(@iran_joke) reported
@Ubisoft @Phyllbo_Baggins Just played a game won 4-1 and gained 0 elo whats the problem
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Damien Lavizzo
(@SylentWulf81) reported
@GendoWasRight I actually got rid of UbiSoft Plus yesterday... There's so much stuff on Game Pass now for $15 who needs another service?
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