Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Lanús, BA 1
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • bhalla_chirag Chirag Bhalla (@bhalla_chirag) reported

    Your game (siege) is garbage. Its so ******* bad and broken @UbisoftSupport @Rainbow6Game @Ubisoft

  • monrosemeadows ɱօղ૨օse (@monrosemeadows) reported

    ... I have a full library of footage of bug after bug, crash after crash, glitch after glitch. If you need game testers, Ubisoft, hit me up or actually put in the effort to test your broken heap of misery before you release it and then have the ***** to add micro-trans... (5)

  • Nintensan2 Fred-B28 (@Nintensan2) reported

    @portablegameruk @tiniel_cerulis I understand, but I'm not sure that something like that happen. It's only about the price of Ubisoft+... This service is just too expensive.

  • DriftShepard DriftShepard (@DriftShepard) reported

    Ghost recon breakpoint is crashing need a fix or to be looked I to be @Ubisoft @GhostRecon

  • JuniorPrinceS29 Junior Prince Stark (@JuniorPrinceS29) reported

    what happen to my Operatives because it all glitch and triple operatives. @UbiCentral @Ubisoft

  • KleimolaMark mark kleimola (@KleimolaMark) reported from Duluth, Minnesota

    Today confirmed the @Ubisoft and the @assassinscreed developers and support willingly are ok with people having incomplete games. I have a glitch where what I think is the last quest went away. And today they said they couldn’t help. How can you make a product and not be able….

  • AlexN50826130 Alex N (@AlexN50826130) reported

    @Pengu Seige has this weird issue where.... well....Ubisoft. Because they don’t chose weather to balance around casual or pro, they just make everyone mad.

  • HardTargetGhost HTG_25 (@HardTargetGhost) reported

    @watchdogsgame Ubisoft. I thought you have fixed the bug issues. Why does my game crashes everytime?? I don't understand this wtf

  • AuroraChipmunk Aurora (@AuroraChipmunk) reported

    @Tridashie I dont link any account with each. Never sign in with facebook or Twitter etc beside xbox with uplay, ea etc

  • DreiKiekens Drei Kiekens (@DreiKiekens) reported

    @JimmyMusicJay @GoogleStadia They can't fix it for now, they send me over to contact ubisoft but on ubisoft side all is conected. I can play on geforce now, so i will play there meanwhile.

  • portablegameruk The Portable Gamer (@portablegameruk) reported

    @Nintensan2 @tiniel_cerulis I understand how Stadia operates I have been using the service for well over a year. I am not saying one is better than the other I am highlighting the difference in value. Ubisoft + for Stadia only players is a rip off and should be available at a reduced cost with Pro

  • StreetsofGage StreetsofGage (@StreetsofGage) reported

    @DatChaosGuy Im hoping for (but not getting my hopes up) Crash Bandicoot or Rayman. Rayman would make sense, didnt Nintendo and Ubisoft have a pretty goor buddy buddy thing going on a few years ago?

  • King_Gamer_1st King 👑 (@King_Gamer_1st) reported

    Whatever mf keeps requesting login codes for my Ubisoft account kindly **** off

  • DreiKiekens Drei Kiekens (@DreiKiekens) reported

    @JimmyMusicJay @GoogleStadia TBF It was the same with fifa, didn't work for me on stadia, and they told me to contact ea, couple days later a lot of players had the same problem, took them weeks to fix it. So I dont think we will play ubisoft plus soon on stadia

  • Vestahlol Vestah (@Vestahlol) reported

    @Ubisoft fix @Rainbow6Game I launched the game and all my skins and weapons skins were reset. Why ********. Then I went into a quick match and I had controller inputs. I'm on pc, and I've never even used a controller with my pc. I couldn't even open settings

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