Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • FrontlineGamer Prince Tybalt (@FrontlineGamer) reported

    @Hadesr66 Ubisoft is a **** show that'd need way more money to fix than I think people realise. They're going to go through some very rough times. I'm not exactly a fan of the idea of them buying any publishers tbh. But I feel it's getting to the point where they might need to.

  • Unfayze1 Unfayze (@Unfayze1) reported

    @UbisoftSupport @Sickboy33357430 hello ubisoft I was recently running into this problem about a week or two ago and my game has been crashing constantly everytime i run up a deathmatch

  • Kev1nR6 k (@Kev1nR6) reported

    @smhlovely reporting to ubisoft for breaking terms of service thx.

  • TonksFlydog Flyingdog (@TonksFlydog) reported

    @UbisoftSupport @Pratham1709 I have the same problem. It loads up and I see the UbiSoft logo then an indefinite black screen. I have the game through the Ubisoft Connect

  • BartekCysiu69 Bartek (@BartekCysiu69) reported

    @UbisoftSupport will I ever get a response to my support ticket, I reported the issue on the ubisoft website last month and I'm still waiting for a respond massacre... problem ticket is : 17853996

  • molly_yup molly yup (@molly_yup) reported

    @UbisoftSupport ive asked this a few days ago, but please help me with the bug of not being able to invite friends/ receive friends' game requests. my friends and i both play on pc, ive reinstalled ubisoft and rainbow six siege, however the issue wasnt resolved. what can i do?

  • Kadenrw1 Kaden (@Kadenrw1) reported

    @Ubisoft having a problem with mic audio on rainbow six siege

  • supersmith2500 Smith & Company Creations (supersmith2500) 🇺🇦 (@supersmith2500) reported

    It's a crying shame that AAA publishers such as @Ubisoft and @SquareEnix still refuses to learn from their past mistakes, it's all about corporate greed instead of quality and entertainment now. Micro-transactions, live service, glitches, rushed development etc.

  • MoorAndre nerdiser (@MoorAndre) reported

    @Ubisoft Division if you fix it!

  • FishNV_ Zachary Allen (@FishNV_) reported

    @UbisoftSupport All PC. Steam and Ubisoft launchers are having same problem. No error messages just shows mini invite notifications then go to dashboard and nothing there. We also when getting actual I nv it’s and accept aren’t shown in the lobby together by the inviter.

  • J4lol J4 (@J4lol) reported

    @Ubisoft FIX YOUR ******* GAME IF I GET ANOTHER CONNECTION FAILURE I STG

  • dumptruckmaster F off (@dumptruckmaster) reported

    @_paul_sweeney_ @Rainbow6Game Exactly bruh ! Ubisoft not even addressing this **** or fixing it is crazy.... we need to ****** spam them in the comments about this issue.

  • Unfayze1 Unfayze (@Unfayze1) reported

    @UbisoftSupport @Sickboy33357430 hello ubisoft is removing attatchment skins really the fix? I cannot seem to load into a deathmatch without the game immediately crashing so I dont know any other fix

  • dumptruckmaster F off (@dumptruckmaster) reported

    @ItsJoCa10 @Rainbow6Game Exactly bruh ! Ubisoft not even addressing this **** or fixing it is crazy.... we need to really spam them in the comments about this issue.

  • macoud12 macoud12 (@macoud12) reported

    @zackVIII @lawrenceyang Ubisoft forcing their launcher is the issue.

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