Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Grenoble, Auvergne-Rhône-Alpes 1
Stratford, CT 1
Tallinn, Harjumaa 1
Toulouse, Occitanie 1
Lubersac, Nouvelle-Aquitaine 1
Bergen op Zoom, nb 1
La Salvetat-Saint-Gilles, Occitanie 1
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TheScottishFud TheScottishFud (@TheScottishFud) reported

    So Ubisoft ya ****** hafwits wasnt the point of droppin to 1 op a season to allow for more content elsewhere. So why ******** has this season got the least amount of content and changes out of any season thus far like when the biggest change is the UI there’s a serious issue

  • sjfostersound Samantha J. Foster Composer (@sjfostersound) reported

    @IGN Social elements - as in some of those live service elements - kinda like the direction that a lot of the Ubisoft games are headed in lately?

  • WhosaneJ J R Whosane Franco (@WhosaneJ) reported

    far cry 6 is fun but idk it’s like Ubisoft has problems making an interesting open world. Idk how Rockstar does it. In red dead 2 i could spend hours just exploring and messing with the NPCs. I feel like far cry 6 should be like tomb raider or uncharted 4 in terms of map

  • AughneyMichael TheBlackSheep (@AughneyMichael) reported

    @EJWoodgates Classic Ubisoft trying to avoid dealing with the actual problems going on in the company

  • thecyan101 cyan101 (@thecyan101) reported

    @UbisoftSupport been trying to log into my ubisoft account forever now, keep changing my password but it always give me the error occurred when sending my request. Please help me.

  • DonavanAlfred Donavan Alfred (@DonavanAlfred) reported

    @Ubisoft why do you treat me like crap I just want to login

  • TheRealBonj87 TheRealBonj87 (@TheRealBonj87) reported

    @Ubisoft Fix wildlands

  • Chubbzii Spoopy Chubbzii (@Chubbzii) reported

    Xbox also couldn’t download Assassins creed origins so I thought “maybe it’s the disc drive having trouble reading the disc so I tested Fallout 4 and Cyberpunk and they both installed flawlessly so I guess my Xbox is biased towards Ubisoft games.

  • GazCBG GazCBG (@GazCBG) reported

    @UbisoftSupport I am unable to login to Ubisoft Connect on my PC, it had just updated, and I moved to Windows 11. But comes back with the error A Ubisoft service is not available at the moment - I am able to login on your website, with the same login details.

  • norcalclone jack (@norcalclone) reported

    @cutting_edge95 @greghavenner @ShiroAF2 Not saying that Im saying Ubisoft is seeming to push unnecessary issues like overhauling a brand new UI while the community is complaining about cheaters in high ranks and more casual players are complaining about the lack of real content. I think a Operation Health 2.0 is needed

  • B1rruHM Birruhm (@B1rruHM) reported

    @vamzpj @UbisoftConnect More laggy than if it was not spamming me no spam =smooth close to full vram Ubisoft connect spam = lag unnecessary lag. Do you need to install 5 different applications of Ubisoft connect just to play your game and if you lose connection you cannot play your offline single player

  • norcalclone jack (@norcalclone) reported

    @cutting_edge95 @greghavenner @ShiroAF2 Not saying that, I'm saying Ubisoft is seeming to push out more unnecessary issues like overhauling an already brand new UI while the community is complaining about cheaters in high ranks, and more casual players are complaining about a lack of real content. 1/2

  • joIIy alex (@joIIy) reported

    Ubisoft has a problem with changing unnecessary things, like who asked for a giant compass

  • Weebguy18 Weeb_guy (@Weebguy18) reported

    @SAU_SIEGE thats how I feel too sau siege! we should beat up the ubisoft connect login screen

  • GheoR6s 🇮🇹 Gheo. (@GheoR6s) reported

    @Get_Flanked franchise alive. Ubisoft on the other hand sees R6 as one of the bunch of games they produced and really wouldn't (shouldn't idk the income r6 makes) ever spend that much more than what it's already doing. We see issues addressed in years when should be high priorities.

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