Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Brussels, Brussels Capital | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 8 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 2 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 1 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 1 |
| Elche, Valencia | 1 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mark (@MarkMannX) reported@ChrisAvellone @ModernVintageG I still think someone like your team should be running Xbox since you guys generally have more of an understanding of the industry than a young outsider like Asha does. That and your team actually decades of industry experience VS Asha who's basically my age and seems to be an nepobaby AI bro. Mind you I have nothing against Asha, and I like that she's (hopefully) more open than Spencer's team was, but judging by the massive amount of layoffs with no follow up, either Phil Spencers team REALLY ****** things up by buying Activision and Bethesda, or Asha just doesn't know how the games industry works, both of which I can see as likely. Satya Nadella and Phil Spencer are more to blame than Asha. Mind you I don't think Spencer was evil, but rather I think Nadella has wanted to kill Xbox for years and Spencer had a toxic but positive mindset that allowed culture wars and wasteful spending to destroy the Xbox division. One of the dumbest things Spencer did under Xbox was not courting developers in 2019 when PlayStation canned Japan Studio and forced third parties to outright cancel games since Jim Ryan was a ******* idiot who had a personal dislike of Japanese games. Instead Nintendo and Valve took up those games and established new relationships with third party developers and made a **** ton of money because of it. Xbox could've easily put away the dumb virtue signaling **** on social media, and made a ton of money by taking these weird games made by talented developers and worked with them to bring more games to the platform. Instead Xbox is on the verge of death and now the industry suffers as a result. It wasn't the outright worst thing that Spencer did since that was buying Bethesda and Acitvision in favor of building in house talent, although it's part of the same systematic problems that Xbox had. Basically I think Spencer wasn't the right person for the job, since he couldn't reel in the people who needed to be reeled and hired the people who needed to be hired. Spencers problem was that he thought that he had an ultimited budget and could buy Acitvision, Bethesda, EA and Ubisoft while shutting down smaller studios like Tango even when they have hits because Call of Duty makes more money than Hi-Fi Rush even if Hi-Fi Rush cost a fraction to make. While forgetting that Satya was going to shut down Xbox when he took over. This isn't me being a hardcore sweaty gamergate chud, but rather understanding the industry and have the basic understanding that not every game is for everyone and that those that try to make every game into GTA are bound for failure. Sorry for the rant.
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𝔑𝔞𝔱𝔥𝔞𝔫 (@TheNathanNS) reportedWhat's actually happening with the gaming industry lately, why's there so many layoffs and studio closures happening in such a short span? We have Microsoft considering to close Ninja Theory, Compulsion, South of Midnight and Double Fine, there's huge claims of layoffs happening at Bethesda and ID Software. Ubisoft just closed many of their studios and did mass layoffs on others. Arkane also possibly being closed. Dontnod are expected to be bankrupt by November, Quantic Dream also reportedly expecting layoffs, there's probably a couple I missed Like what's happening, why is all of this coming out at the same time?? Gaming industry crash inbound or what?
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Dookie1985 (@Dookie1985) reported@UbisoftSupport I can say 100% there was an issue at Ubisoft. Last night, we were able to join a random players game.
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Chakaal Starr (@ChakaalStarr) reported@LikeToBeBossy It's an industry problem, just remember this when Sony starts paring down bungie and some of its studios soon. Ubisoft and Embracer are laying people off too. Bluepoint recently got shutdown by Sony.
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Wired.Wolf287 (@WWolf287) reportedThere's a lot of very misinformed people who are celebrating this because they think this would have mandated perpetual support from game companies for online games. No it didn't. It was asking for end of life plans so that consumers could still use their property after official support had ended. That could have been many ways from an offline mode to allow partial functionality, to the establishment of private community servers like what Valve does with Counter-Strike and TF2. The core of the issue here wasn't "entitled gamers" it was property rights, as the real problem with these business models is that they don't respect first sale doctrine and in turn, do not respect consumer property rights. That said, I have no delusions that if the EU gave it an honest chance, we would have had awful legislation that made the problem worse. The real long term solution to this problem is the destruction of IP law, as that is the mechanism companies like Ubisoft are abusing to get away with this behavior in the first place. Revoke their state enforced monopoly on their code, and suddenly they'll start respecting property rights again because if they don't, people would pirate and bootleg their products in perpetuity and there would be nothing they could do to stop it outside of maybe a strongly worded letter. As it stands, they can stop bootlegging pretty efficiently thanks to the state, and piracy is limited because of how many normies are out there that refuse to learn what torrenting is. The real sad thing for me, at least, is that the lolberts will celebrate this as well because "government bad!", not realizing that this was the state giving bad actors the go ahead to go even further with violating our property rights. Yes, the government is bad, but this still required some kind of solution, and now we're at a point where the only real solution is civil disobedience, which isn't ideal. I guess the Agorists will have a lot of fun with Ubisoft moving forward.
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Julie Lacroix 🇫🇷 (@SolarisFR) reported@RaMindof As I said, preservation is another topic. The only way to preserve a game is basically by pirating it in digital format. No bluray, no compact disk, no floppy, no cartridge would actually perserve a game. Physical will deteriorate. Old consoles will completely disappear. Rom + emulator. Then again it's up to devs themselves to decide. Like if I ever manage to finish my game, I can distribute it freely, or I can sell it through Steam, or EGS (lol), or PS Store, etc... These offer services I cannot provide by myself, and they have their own ToS. But there's no gun to my head mafia forcing me to put it up on a service that might pull the plug at any moment. And my view is even more pragmatic than that. You don't even want to have hardware. We're all scared of the what ifs, but you already have companies erasing their games and all that customers might have paid in them. That happens all the time, every day, in the mobile space, yet I hear absolutely no-one yelling about how these games cease to exist. Ubisoft deleted The Crew, and you might have a disk of the game with you, but it's now a completely useless waste of space. Got a copy of Concord? Bluray disk or any storage format whatever console may use isn't related to owning or preservation.
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IceCold (@IceColdR6) reported@Rainbow6Game How to fix voice chat bug: (works everytime for me) Load into ranked match, leave any round (beginning is easier cuz map bans) Load most recent match replay Watch 3seconds of first round LEAVE Load back into match Lmk if this helps anyone! W update tho ty Ubisoft 🤞🏻
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Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported@Pirat_Nation The EU commission is corrupted. Was expected for them to take bribes and arrangements with the CEOs. It's why companies like Ubisoft must crash down economically, it's how you strike them down
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Mr. Margheritiiii (@GetCheatz) reported@TheDivisionGame I don't think I've ever encountered a more ****** and stupid customer service than Ubisoft 🖕
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Alta_AF (@Alta_AF1979) reportedAs many bad things as I might have to say about Ubisoft, they are still supporting The Division 2 Long term support for live service games seems to be hard for people to figure out, SONY
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Yeti_sa (@Yeti_Mc23) reportedThought id give ranked a try haven't played in a few days, first game is two wallers floor banging, i said with this new system that cheaters would be more visible since ranks are tougher to get and my points been proven @Rainbow6Game @Ubisoft please fix your game you losing it.
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Jebus (@Dat_Jebus) reported@LegacyKillaHD Its pretty funny, Ubisoft probably felt forced to take this course of action to protect its dwindling income. Problem is, people knowing about it is going to hurt them a looooot more.
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BomboDiez (@bombodiez10) reported@TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒
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Ferdinand Bacon (@FerdiBacon) reported@Dark_Enigma03 @DoesItPlay1 I can't be arsed to care. I have to wonder if you really need hundreds or thousands of overpaid employees if you continually ship subpar, broken, incomplete games. Sandfall make Expedition 33 with like, what, 30-40 people? Companies like Ubisoft etc should go bankrupt.
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Slayer (@Slayerdps) reported@Pirat_Nation The game was long af. Nothing the incel troglodytes says matters. The actual issue was ubisoft bloat.