Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 7 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Antimédicos 👽 (@pumpkin_link) reported@MichaelGTG2 @MetroidFREAK21 I get your point but the AC syndicate thing is 100% Sony's fault, it was a gpu glitch on ps5 back compat mode that in my opinion should be fixed by sony as an accuracy issue, but ubisoft stepped in and made a game specific patch for that
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El_Jefefe (@McFraggie) reported@LegacyEleven "Skill issue" as if this isn't the easiest Ubisoft rpg game of all time 🤡🤡🤡
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Comic Melon 🍈💖 (@ComicMelon) reported@KriKrix11 A lot of games solve this by simply graining/noising the skybox at a fairly high depth, and dithering it down. Ubisoft seemingly doesn't do this for whatever reason. Bit of a problem with their games overall sadly, they just expect the TAA and grain to "fix" it.
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ShinMekaku (@ShinMekaku1) reported@GermanStrands Ubisoft has such a good engine for graphics, only problem i have with them is the gameplay kinda feels the same for most of their games, but credit where its due, this looks gorgeous
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Yorkshireneer (@awalmsley11) reportedUbisoft connect is honestly the shittest platform in gaming. Tried every fix including reinstall to get Assassins Creed Black Flag working but no, it just crashes before loading. Refund time I think.
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Brady 💿 (@AchsuallyBeej) reported@Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.
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Alex Blackwell (@Commandant_Alex) reported@StormslayerDev This is when ubisoft was at their best. Loved this and broken bond. Sad they never got to continue into the shippuuden era.
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Earnest L Edwards (@EEdwards34) reported@iTzSponge04 @lonewolfgamer30 Gamers paid for the game. Not for a temporary game no matter the servers got shut down. Ubisoft shutting the servers down was no different. If its no longer on the disk and we can't play it, it's deleted. There were no refunds given.
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Nega Craig (@CraigReborn) reported@DoesItPlay1 We know people are going to buy GTA VI like the world is going to end. Demanding one company does not solve the problem. Why not criticize Valve, Epic, Ubisoft, EA, Rockstar, Nintendo or Xbox? Why there is no physical media on PC anymore?
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. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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shzwnn (@teuxaa) reported@rensela @Cloud9 @Ubisoft are you actually launching DDoS attack on ranked rn ?
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J & L Game 🕹️ (@jnlgame) reported"What we saw on the PC is that it helped to grow the market." -- Ubisoft boss Yves Guillemot Which market exactly? PC and console gaming are completely different ecosystems. PC already had open platforms, multiple storefronts, free online multiplayer, and a long history of digital distribution. Consoles are closed systems with different economics, hardware costs, and player expectations. You can’t just transplant the PC experience and assume the same growth will happen. And if this all-digital future eventually slides further into pure streaming, that’s the most extreme version of “you own nothing”: the game can disappear from the service tomorrow, you have zero offline access, latency and compression are permanent trade-offs, and you’re just renting temporary access with zero residual value.
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Cyber543 (@WaldroupCecil) reportedSo I just got done with clearing the map of AC Syndicate. Hot take: I think the grappling hook is good for the setting of Victorian London, especially since the buildings are so spaced out. My main problem is the story. I hope Ubisoft goes back and redoes it because-
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OddlyDeath (@OddlyyDeath) reported@Rainbow6Game @Makeship Meanwhile my basic *** curse words get me labeled disruptive and slapped with bullshit Go **** yourselves, Ubisoft. Your moderation is a pathetic ******* joke. Maybe that hacker shouldn't **** off maybe you sorry *** clowns should **** off instead. Fix your dogshit system
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George (@rrorge) reported@JezCorden what I found works better is to log into my Ubisoft connect app (rather than relying on the xbox single sign in (obviously use the same account as the one paired to xbox)