Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 10 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
| Chicago, IL | 1 |
| Laval-en-Brie, Île-de-France | 1 |
| Les Epesses, Pays de la Loire | 1 |
| Ciudad de Villa de Álvarez, COL | 1 |
| Peseux, Bourgogne-Franche-Comté | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Champeix, Auvergne-Rhône-Alpes | 1 |
| Les Mureaux, Île-de-France | 1 |
| Meyenheim, ACAL | 1 |
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Khazgard (@khazgard_Gaming) reported@ACE_1098 @zatboigone @TimoTweetss A horrible amount of bugs from falling trhough the world to the assassin board being super broken. (Killing the target didnt mark it off of the board causing you to reset a few times until it did) and ubisoft for the first time trying to push a fictional character as real.
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LearningTheLaw ✝️ (@Mangalawyer) reportedIt's insane that Black Flag Resynced literally reused the original Black Flag's 3D collision boundaries, modified some animations, took assets from Skull and Bones, and slapped it all into the Anvil engine. The claim that They rewrote the entire game from scratch is absolute BS. Normies are saying, "Wow, this is a great game." Of course it is. It's literally the original Black Flag censored, built on the work of the original Ubisoft team—which doesn't even exist anymore—with some new minor additions slapped on top. That's why you can find the exact same bugs from the original, like the famous "Ghost Ship" glitch It's a cash grab at its absolute peak. They'll never be able to create a new game with this level of character development and world-building again, even if they copy every single thing the game did right.
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Mostly Positive Reviews (@mpr_reviews) reported@RavenMentore @Bengieeeeeee I think many thought I meant that Ubisoft should be free of criticism in any form, when I basically said a lot of the hate is fabricated. Yesterday the Ubi servers went down, meaning people couldnt play their SP game. That is unacceptable. I've seen a few posts about progression breaking bugs. That is also unacceptable. What I meant in my original post is that people are digging extremely deep to find fault, like complaining that a character's chin position is not conveying his mistrust enough in a cutscene, or that boobs are no longer visible on a certain ship figurehead, and posts where people purposely set the graphics to low and show how much better older games look. Those are the viral posts I'm talking about. Valid issues and concerns need to be addressed.
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Nintendo Prime (@NintyPrime) reported@mooreslawisdead Yes, because it’s not directed at the game. The game has already been a huge sales success for them. Those comments are Sony’s problem, it’s ironically taken some of the heat Ubisoft usually gets away.
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Jakues (@JakuesTV) reported@UbisoftSupport @Ubisoft @Rainbow6Game EVERY GAME IS FILLED WITH CHEATERS. NONE OF MY REPORTS ARE GOING ANYWHERE, I HAVEN'T GOTTEN ANY ROLLBACK AT ALL THIS SEASON. FIX YOUR GAME!!
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Mike Buck (@Mikebuck) reportedI’ve literally posted about the difference of cosmetic dlc and regular dlc .. I ultimately have no serious issues with this but also reserve the fact that these things slowly trickle over into negative pay to win types of dlc .. Ubisoft has done that before and I’m sure they will again
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Berkant (@waythisis) reportedThere is a risk that Ubisoft will learn the wrong lessons from the success of Black Flag Resynced and then sacrifice the next 11 years to attempt another Skull and Bones ahh live service slop game and finally release it in 2037
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Conker Reloaded (@AkuUkaa) reported@KingSilent7 @PhuzzyBond @Ubisoft I played Ac black flag on launch 2013, it is miles better then sea of thieves, the remake is even better, sea of thieves was a good live service game the first years, but they didnt use the potential to make SoT great with big content updates.
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Amine to you 🇵🇸 (@aminomontana) reported@AlexHaye5 @Ubisoft @UbisoftSupport Try to diseable the CPU Hyper-Threading on the BIOS paramètres, I think I fix the same issue
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Dinnu daniel (@daniel_adinnu) reportedA game so broken at launch that Ubisoft gave away its own expansion for free as an apology later became one of the actual reference tools used to help rebuild Notre Dame Cathedral after it burned. That’s the twelve year arc hiding behind “underrated.” Assassin’s Creed Unity launched in 2014 riddled with faceless NPCs that never loaded, hard crashes, and frame rate collapses so severe Ubisoft issued a public apology and gave away the Dead Kings expansion for free as compensation. Ubisoft itself later cited Unity’s damaged reputation as a direct reason its own successor, Assassin’s Creed Syndicate, underperformed at launch the following year, meaning the failure didn’t just cost Unity sales, it bled into the next game in the franchise. Here’s what the bugs were covering up. Unity’s rendition of Notre Dame took Ubisoft’s own artists roughly two years to model in obsessive architectural detail, and after the cathedral’s 2019 fire, Ubisoft donated proceeds toward its restoration and made the PC version free, while French preservation teams and media reporting acknowledged the model’s accuracy made it a genuinely useful visual reference during reconstruction planning, alongside professional laser scan data. A broken launch title ended up contributing, years later, to restoring the actual building it was criticized for merely rendering well while everything around it crashed. Jean Guesdon, the game’s head of content, didn’t just call it underrated in passing. He specifically credited its parkour system as the best traditional movement the series has ever produced, still cited by fans and critics as unmatched over a decade and multiple sequels later. Ubisoft backed that claim with action rather than nostalgia alone, shipping a native 60fps PS5 and Xbox Series X/S patch twelve years after release, plus 4K support, a level of technical investment publishers rarely give a title from over a decade earlier unless the underlying game actually earned it. The lesson isn’t that Unity was secretly perfect. It’s that a launch disaster and a genuinely ambitious, later vindicated game can be the exact same product, and it took twelve years, a fixed frame rate, and a cathedral fire for people to stop confusing the bugs for the game itself.
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Han 🤠🦅 (@IamTheEagleHTM) reported@Pirat_Nation Ubisoft had one chance to fix their mess and still failed. They had the easiest opportunity, but that wasn't enough.
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Kat | PK Droid | NINTH JEDI SUMMER 🟢 (@StarWarsKitti) reported@NathanWelke I have never had the graphical errors I've been having in this game it's so bad 😭 like I can run Survivor on high/ultra high settings but I've got everything in Outlaws set to low and I'm still having insane screen tearing and skybox issues I hate Ubisoft so much 😭😭
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RIAMUS (@Riamus01) reportedShould've just pirated assassin's creed it's insane that I need to log into a second party godawful launcher that cant even remember me, just so I can "connect to servers" to then be able to play an offline game. But hey, their service is down rn! **** you Ubisoft
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Spycey.R6 (@Spycey05) reported@Ubisoft gets a cheater problem on siege and decides to penalize players for trying to avoid playing them?? make it make sens please
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Jem Nightblade (@FDT1277284) reportedIf you're whining over Ubisoft putting a bra on a statue in Assassin's Creed yet you don't whine about all the other historical inaccuracies in the games, you're probably Gamergate-MAGA pretending to be oppressed by a non-issue for clickbait.