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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Berlin 1
Brussels, Brussels Capital 1
Grenoble, Auvergne-Rhône-Alpes 1
Orléans, Centre 4
Chatham, England 1
Paris, Île-de-France 8
Metz, ACAL 4
Bey, Bourgogne-Franche-Comté 1
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 2
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 1
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 1
Elche, Valencia 1
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • _ragegun
    ragegun (@_ragegun) reported

    @lmkifiwin All in service of Ubisoft, which is already hemorrhaging money and likely won't be around that much longer anyway.

  • Cloudy_R6
    cloudy ☁️ (@Cloudy_R6) reported

    please Ubisoft wake tf up n fix your game - DMRs out - Shields nerf to the ground - nerf thorn 1.5x or LMG Meta was so much better

  • pedreiva
    pedreiva ⚰️ (@pedreiva) reported

    @DineroPrimero @JamieMoranUK @MrboomstickXL Because the studios shut down by XBOX were closed after releasing successful projects. Embracer was due to a deal that broke through. Most of PlayStation's closed companies only did remasters or failed live service games. Ubisoft... I dunno.

  • Wolf_Eisberg
    Wolf_Eis_Berg (@Wolf_Eisberg) reported

    @RANDOMOCITY327 @Pirat_Nation Ubisoft was not advertising that starter pack on Steam at all. It really was a problem of Ubisoft having a cheaper package on their store and not on Steam.

  • Sir_Dammed
    SirD 🇺🇸 (@Sir_Dammed) reported

    And btw this doesn't mean that western games have completely regressed, or that we don't still get good games. Because we do. KCD2, BG3, Expedition 33, these are all amazing western games that were released recently, that I loved. But for every step forward, somewhere there's a step backwards. Ubisoft, dead. BioWare, dead. Rocksteady, dead. Blizzard, dying. Bethesda, dying. Naughtydog, on the verge of dying. Playground, on the verge of dying. How many more once beloved games/studios/IPs to we need to watch nosedive, in large part *because* they stop designing games for men, before we can acknowledge that there is a problem?

  • Phaet0nn
    Phaeton (@Phaet0nn) reported

    @Pirat_Nation Ubisoft thinking the story is the problem the game is not selling, is exactly why the game failed. They are that stupid.

  • RinoTheBouncer
    Rino🚀 (@RinoTheBouncer) reported

    @OzzinaArcane The industry-wide problem is that games aren’t being made fun. They are prioritizing design choices that are totally different from what 90s and 00s games did. Bloated games, not fun mechanics, emphasis on “retaining players”, everything feeling like a chore, uninspired characters, storytelling, even cutscenes are boring. Everything looks visually stunning, yes, but lacking any soul or direction. I played Resident Evil remakes and Requiem like 5-8 times each, and yet I jump from one main quest to another ignoring side stuff in most Sony, Ubisoft, Bethesda games. Why? Because I feel bored, I feel like I’m doing a job not playing a game for fun. Imagine just how uninteresting something’s gotta be when repeating something else that you already played 4 times prior, sometimes even a remake, is more fun than something you’re playing for the first time…

  • Ghostlyxfortuna
    𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported

    @t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.

  • MameHaze
    David Haywood (@MameHaze) reported

    Plus being a Ubisoft game, it tries to force you to use the Ubisoft Connect stuff, meaning you have to disconnect your Switch from the Internet to play it. Also forced version number in the corner? makes it feel like a beta build. Don't think I'll be keeping this one.

  • EvrythingO
    EvrythingWillBeOk (@EvrythingO) reported

    @UndineImpera @Pirat_Nation Actually it did, Ubisoft problems lies elsewhere they had 20k employees even more at the peak and stupid centralized system for making games woke dei Paris headquarters, good thing they fired them, I have high hopes for their future games

  • MaD1n3ss
    (MaDness) (@MaD1n3ss) reported

    @J19_Gaming89 I dont think the side content was the problem. Most of it wasn't great butnit was how if felt like an ubisoft game. Crimson desert has alot of fluff but not only is it optional but you have to seek it out its not cluttering your experience.

  • pipesandstrings
    pipesandstrings (@pipesandstrings) reported

    @SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.

  • oliver_drk
    Oliver Darko (@oliver_drk) reported

    In the last 12 months Ubisoft, Embracer, Xbox, PlayStation and TakeTwo all laid off employees. That's bad enough, although it doesn't mean PlayStation or TakeTwo face the same existential problems as Ubisoft, Embracer or Xbox (which is now a 3 cents per dollar company).

  • AgentSIMMONS_AL
    A Good Shepherd (@AgentSIMMONS_AL) reported

    @Npweezy215 @oliver_drk Ubisoft Plus was on the service before they hiked the price. I think most gamers paying for GAME Pass would prefer having Call of Duty over a trial for sports.

  • SpecterGr1d
    SPΞCTΞR (@SpecterGr1d) reported

    @JezCorden As much as I am against some of the stuff they do, they don't need to. Microsoft is a software company, a very dominant one at that. THAT IS THEIR LANE. Microsoft literally could rival steam if they focused on that aspect. They could find a way to flip gamepass into a service that Sony may agree to like they did with ubisoft classics, Microsoft we don't want your new games day one, but if you archive your older titles into a tier that benefits our plus customers, hey why not? To me that gives Microsoft leverage. There is obviously interest in their products from the reaction of Eday and the sales of FH5. They just need to find a way.

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