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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
La Garenne-Colombes, Île-de-France 1
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hesse 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
Rio de Janeiro, RJ 1
Northampton, England 1
Dreux, Centre 1
Paris, Île-de-France 3
Villefontaine, Auvergne-Rhône-Alpes 1
Cesena, Emilia-Romagna 1
Marlton, NJ 4
Nantes, Pays de la Loire 1
Angers, Pays de la Loire 1
Troyes, ACAL 1
Brest, Brittany 1
Neufchâtel-en-Bray, Normandy 1
Homécourt, ACAL 2
Limoges, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • HaruSadist33
    Haruka [Pink Sadist] (@HaruSadist33) reported

    @Giant_Tabby Yeah, this is largely a ubisoft issue and no one else. I was shocked to see this once I booted up the game

  • JayFight
    Bruce Bristol (@JayFight) reported

    @BlazinAceNelson Yeah I don't get the issue here, when I play a ubisoft game my ps4 auto logs me in and I am sure you only need to connect it once to unlock her

  • Crummylion
    Crummy Lion (@Crummylion) reported

    @IntentLftBlank And that's great, but the problem is you need Uplay to get the DLC to work

  • khfan1989
    Thomas P. Nordstrom #BlackLivesMatter (@khfan1989) reported

    @Darkmessiah757 @Ubisoft I feel the sign in should be an option not a must.

  • Jesh_N_V
    Josh Velasquez (@Jesh_N_V) reported

    @ClementJ64 @Bitnerd_ First they originally delist the game and wouldn't bring it back in years, now they're locking content behind their shitty uplay service? @Ubisoft , please fix this

  • RalphHaley10
    Mister1030 (@RalphHaley10) reported

    Ok @GoogleStadia @Ubisoft #featurerequest Can we please have Ubisoft Plus added as its own section? I had to scroll through my list to even find Scott Pilgrim included. I know First World Problem, I had to scroll... But still would make it easier. That and a search bar...

  • GenerallyTyler
    GenerallyTyler (@GenerallyTyler) reported

    @_liquidchild @2EggsScrambled @Ubisoft It would be nice if Ubi came out and said whether it is coming to Steam or not. I'm not against buying on another platform or service (except for EGS), but I'm making no purchase till I know my options.

  • JessyAP20
    Jessica Pool (@JessyAP20) reported

    @UbisoftConnect @assassinscreed Thanks for the patch. In the next patch could you fix the Sciropescire bug where you don't have an option to pledge. I've seen it on the ubisoft forums but no responses or work arounds have been provided.

  • lejacobins
    cooldude123 🌻 (@lejacobins) reported

    The only problem with an open world star wars game by ubisoft is that it's by ubisoft

  • Razorjamon91
    ¿El Gordo? (@Razorjamon91) reported

    @Ubisoft Can we fix the online issue? i dont want to make another gaming account to play the only Ubisoft game i want

  • Darkmessiah757
    Darkmessiah757 (@Darkmessiah757) reported

    @khfan1989 @Ubisoft I'd sign in to it and just ignore the emails they send me. Worst case, I gotta make an account that I'd only use for that character.

  • Sonic9jct
    John-Charles Holmes (@Sonic9jct) reported

    I get it that the login stuff for Scott Pilgrim is a thing Ubi's done in like all their games for the last decade, that just really seems short-sighted given the game's specific legacy and the fact that a lot of the similar Uplay content isn't accessible anymore

  • roxsune
    roxie-kyun's a FOX! (@roxsune) reported

    @video____game im annoyed you have to sign in to some ubisoft bullshit to play as knives, but like, at least she's there

  • ABYSSPRlNCESS
    Lumine (@ABYSSPRlNCESS) reported

    @Ubisoft @bryanleeomalley @anamanaguchi Guys go ahead an fix the online. Super broken.

  • waffle_ssb
    BLM | Waffle™ (@waffle_ssb) reported

    @Ubisoft @bryanleeomalley @anamanaguchi FIX ONLINE

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