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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 10
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
Chicago, IL 1
Laval-en-Brie, Île-de-France 1
Les Epesses, Pays de la Loire 1
Ciudad de Villa de Álvarez, COL 1
Peseux, Bourgogne-Franche-Comté 1
Lyon, Auvergne-Rhône-Alpes 1
Champeix, Auvergne-Rhône-Alpes 1
Les Mureaux, Île-de-France 1
Meyenheim, ACAL 1
New York City, NY 1
Guénange, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • gods_goods_
    Jay (@gods_goods_) reported

    I got the new AC4 and right off the bat it’s MAKING me login to a Ubisoft account to play, won’t let me proceed or play without doing it, and then when I go to make a Ubisoft account it denies all of my passwords even though it meets their criteria everytime! Already disappointed

  • blood_nixie
    🏳️‍⚧️ Miles 'Tails' Prower 🦊🔧 (@blood_nixie) reported

    @ymnis_v1 @GOGcom I think this is more of an Unisoft problem. I'm surprised there's any ubisoft on there at all tbh

  • renlosmalik
    Renlos Malik (@renlosmalik) reported

    @Morphologis Nothing has changed with this game in a year and a half, the year of playability was a lie just like operation health with R6. CIG is no better than Ubisoft and we need to start treating them as such. Content creators need to get off their high horse about CIG deals and start calling it how it is. If money is an issue this community can provide as we have done with CIG for many years.

  • tk_the_kitsune
    𝚃𝚎𝚊𝚐𝚞𝚎 𝙿𝚛𝚘𝚠𝚎𝚛 (@tk_the_kitsune) reported

    @Zengeku @airbagg3d people would absolutely have taken less issue, yes. of course, people would still have taken issue with Ubisoft stealing banner designs and allowing players to destroy shrines. and again, Ubisoft was the one that declared it historically accurate and cited a fraud as evidence.

  • show_desk2k
    Show Desk (@show_desk2k) reported

    @PlayStation Stop ignoring your customers and address the real issue. Your fan base has demanded you keep the physical options available and you just lie and ignore them. #NoDiscNoBuy **** you too @Ubisoft and your online check and download required for single player games.

  • KingYorha2B
    KingYorha (@KingYorha2B) reported

    Incredible Yaga. Just incredible. You got mad over a troll talking crap about a flag in the game and went on a rant talking about how hard it is. You know what you guys could’ve been doing instead of bitching about a troll on X? You could be working on fixing bugs. You could be working on making actual real looking women in the game. You could be fixing this ******* censorship you have on some of the women characters. Nope. You just ignore everything and ***** when someone is bitching about your game. He’s a troll account. He does it for fun to make fun of the actual slop in the game. If you can’t fix these actual problems because it’s too hard or because you don’t want to…then you probably shouldn’t be having a job at Ubisoft. 🧐 Now i know why this game looked like **** upon release. You worked on it. Fix it. Btw…stupid move shitting on a customer. Makes Ubisoft look bad.

  • KingCheesus
    TheHarshReality (@KingCheesus) reported

    Hot take #24: Most big AAA games these days aren’t even games anymore. They’re just interactive theme parks built to suck up your time and cash instead of actually being fun. The whole industry’s hooked on live service bullshit. battle passes, seasons, skins, and endless grinds; because it prints money. Why bother finishing a tight single player game when you can ship a half baked $70 skeleton and milk it forever with microtransactions? That’s why we get these massive, empty open worlds stuffed with the same Ubisoft towers and lame fetch quests. The story usually feels like it was written by a committee scared of offending anyone. Real heat lately comes from smaller stuff: Balatro, Hades 2, dope indie roguelikes, or old school remasters. The big studios are too busy chasing that Fortnite/Genshin bag to remember how to make actual art. Gaming was at its best when you bought the damn thing, it worked, you beat it, and felt satisfied. Not this endless battle-pass treadmill.

  • killdevin_
    dev (@killdevin_) reported

    @assassinscreed PLEASE fix burning ship chair spawns! Every burning ship should guarantee a chair, or the spawn rate needs to be dramatically increased. This can block 100% completion. @assassinscreed @Ubisoft

  • TomiShinobi
    Mentor Shinobi (@TomiShinobi) reported

    @Ubisoft I've searched everywhere for the key in Black Island, and it's just broken, killed all the guards it's not there, looked up and down and all around the island, and literally nothing. There is likely more than are not working. I will also put it in a bug report.

  • eleni_live
    Eleni (@eleni_live) reported

    @Cheeki_Bambi @TheMarkyG83 @domontovich No it isn't. This is video game and unfair AI isn't hardcore or challenging its artifficial difficulty something that Ubisoft use in their slop. Also nobody cares if its "endgame" nonsense because its not argument. Its your pathetic fragile ego that's issue. Grow up.

  • archrstone
    Arighna Chakraborty (@archrstone) reported

    @haderax1 It was a good game, but was severely broken at launch. What CDPR did for Cyberpunk 77, Ubisoft never did for Unity. Doesn’t mean the core game was bad…

  • JamjoomG31475
    JAMJOOM GAMER (@JamjoomG31475) reported

    @assassinscreed My game on Steam isn't working due to login issues with my Ubisoft account, so I won't be buying any new games from them..

  • EDC40iykyk
    GeneticSpore (@EDC40iykyk) reported

    @assassinscreed Yeah, if only I can load into the actual ******* game. 10 YEARS of Ubisoft+/Connect, and now the game sits on the splash screen, and won't push forward with the load. I have to disable **** to get it to go forward. You FORCE us to use your **** *** launcher, so ******* fix it.

  • shdwofchrnobyl
    Tizi (@shdwofchrnobyl) reported

    @corapkukla @nsg650 i've had less trouble with ea app with this than microsoft or ubisoft ea launcher is early stage cancer that can still be treated while ubisoft launcher is final stage cancer

  • KperkinsRochNH
    Keith Perkins (@KperkinsRochNH) reported

    @Colteastwood @Ubisoft Yeah but what about that one little video glitch? 2/10…

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