Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Uzyn, Kyiv Oblast | 2 |
| Lucé, Centre-Val de Loire | 2 |
| Realengo, RJ | 1 |
| Bielefeld, NRW | 1 |
| Valenton, Île-de-France | 1 |
| Los Angeles, CA | 1 |
| West Jordan, UT | 1 |
| Pune, MH | 1 |
| Sevastopol, Sebastopol City | 1 |
| Gifhorn, Lower Saxony | 1 |
| Arese, Lombardia | 1 |
| Troncedo, Aragon | 1 |
| Birmingham, England | 1 |
| Ibbenbüren, NRW | 1 |
| Saint-Médard-en-Jalles, Nouvelle-Aquitaine | 1 |
| Perth, WA | 1 |
| San Antonio, TX | 1 |
| Elgin, IL | 1 |
| San Martín de la Vega, Comunidad de Madrid | 1 |
| Reims, ACAL | 1 |
| Lucca, Toscana | 1 |
| Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
| Gembloux, Wallonia | 1 |
| Achicourt, Hauts-de-France | 1 |
| Paris, Île-de-France | 1 |
| Cuisery, Bourgogne-Franche-Comté | 1 |
| Schwedt (Oder), Brandenburg | 1 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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BallChin
(@Heyitschunke) reported
@UbisoftSupport My username at the moment is JorgeDeGuzman_. My legacy ubisoft name was Hey.itschunky I play on PC and my issue has been semi-resolved I found out it's only when I am hosting my party gets put in the wrong server
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🇺🇦Haylie🏳️🌈Bourigard🏴☠️she/her
(@d_mon_pilot) reported
@UbisoftSupport Hi - I hate getting upset since I'm in Customer Service myself but it's just ridiculous at this point. My case# is 17110302. I bought various AC games through Steam that are not showing up in my Ubisoft account. There is no other Ubisoft account they would be associated with
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shak
(@shak62489787) reported
@assassinscreed @Ubisoft fix the game for ps5 before you remind us about it😪
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Zardoz
(@ArtyFrayn) reported
@ArgerasCz If gamers keep consuming live service, loot based, Ubisoft style open world, checklist garbage then“AAA” devs will keep shovelling it into their mouths.
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GrayFoxLtd
(@GrayFoxLtd) reported
@Doowopdog33 the thing is, it's not just lower shd players, I've got countless videos of bigger names using this glitch/bug/exploit that I have sent in to ubisoft devs. KleverThumbs being one of them.
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Stullz
(@Stullz84) reported
@PlayerEssence The problem for me is that services like game pass are designed with the end goal of eliminating any ownership one has of a product they purchase. You will own nothing. It can and will be taken away at any time. Same with any game as a service. Which we saw recently with ubisoft
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☆ Meri ☆ ฅ^•ﻌ•^ฅ
(@americanvtuber) reported
Only OG meri fans remember when i used to use a Ubisoft mircrophone that came with rock band 2 (2008) taped to a broken hanger that i could clip to my shirt
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Letty
(@Letty_TV) reported
@Ubisoft @UbisoftSupport fix your game and get better anti cheat thank you. its just pathetic
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Mike The DigiFloof
(@YeetVali) reported
June 6th... Ubisoft took away the ability to upload custom avatars... its been like what? 4 months now? Come on Ubisoft, fix this already. I am not touching your platform or any games until you fix this ASAP
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MoldyNugget カビの生えたナゲット
(@FunRageDie) reported
@Socpens I have to ask why you applied to work for ubisoft it's literally one of the worst ones to work for qa testing wise, abuse and underpaying issues also ubisoft really don't take qa testers all that seriously half the time.
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Kizy Rk
(@LuisEnr49903161) reported
fix your ******* servers everyday there at least 2 games where the whole time its just 200 ping jesus christ @Ubisoft @Rainbow6Game
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Marceli
(@LeliBass) reported
@assassinscreed Can u guys finally use the first dual fps/resolution boost, fix graphical flickering while u're including it on ubisoft+? Why would ppl pay u to play a broken game on ps5?
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Ahmet
(@Ahmet96844076) reported
@Rainbow6Game @UbisoftSupport @Ubisoft please fix ur connection in games.. I'm on playstation 5 and West-Eu when I que a game it says Sa-east and gives me 200 ping when I normally have 9.. please fix ur servers🙏🙏🙏
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Stubbi
(@Stubbi_33) reported
@Radical_1991 We could see less glitches because there is less content in Sonic Frontiers than a game from Bethesda or Ubisoft. But we could see more technical issues.
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WoundCavity
(@woundwavityXB) reported
Siege servers on xbox 💀 bro I get eu central, which I shouldn't cos I'm on west, and it puts me on scus. Fix you're game @Rainbow6Game @UbisoftSupport @Ubisoft