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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Amsterdam, nh 1
San José, San José 1
Rouen, Normandy 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Edinburgh, Scotland 1
Maracaibo, Zulia 1
Soacha, Cundinamarca 1
Nice, Provence-Alpes-Côte d'Azur 1
Brasília, DF 1
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 1
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SilmeranoX
    Silmerano (@SilmeranoX) reported

    @TheHiddenOneAC @Ubisoft fix this or we riot.

  • BenFran56555732
    Ben Franklin (@BenFran56555732) reported

    @growtopiagame ur servers are down every single day. your a multi million dollar company and the games STILL lags. FIX YOUR SERVERS AND REMOVE BOTS sh1tty ahh developers ubisoft you guys suck

  • the_coolguy78
    Snow (@the_coolguy78) reported

    @Ubisoft fix your ******* servers

  • NicholasOtto16
    Nickotto'sGAMING (@NicholasOtto16) reported

    @optmistichuman @Ubisoft I don't really have a problem with it being gone but I feel if we complain enough they might bring it back,

  • ColterDowd93036
    Colter Dowdy (@ColterDowd93036) reported

    @Ubisoft Genuinely what ******** is wrong with your servers/company. I try to log in and need to change my password and when i try to change my password you say servers aren't working. I've been trying this for months. you're the worst company i've ever seen. fix your servers.

  • RaffyStick
    Straw Hat C’s (@RaffyStick) reported

    @P_karti777 @ItsRatioGod @Dexerto The problem is, the majority of AAA games aren’t justifying that price increase. I’m okay with paying $70 for games with a substantial amount of soul filled content with minimal bugs. Ubisoft, EA and Activision have no business being $70 nvm $80 imo

  • mp131167
    markanthony perez (@mp131167) reported

    @CrimsonDesert_ I know everyone is kissing yall *** but seriously fix your ******* game already. Reality is you released an unfinished product but luckily you have all this support b/c if u were ubisoft you would take so much heat. Focus on controls & stability

  • PainlessScrub
    PainlessScrub (@PainlessScrub) reported

    Yo Ubisoft what the hell man, your game is broken again… @UbisoftSupport @Rainbow6Game

  • Smartz000
    Smartzololo le Flopesque (@Smartz000) reported

    @sirKaosx Ubisoft and the Rainbow Six staff shouldn’t have to help them months in advance just to make sure qualified teams can attend. Bcz honestly, it looks embarrassing for Ubisoft when teams fail to participate despite qualifying, simply due to visa issue even when the event is in us

  • janhergesel
    Jan Vojtěch Hergesel (@janhergesel) reported

    @TheHiddenOneAC I think the problem with the story in Black Flag now is it was still about Juno. And we all know how "amazingly" Ubisoft handled that, right?

  • Beastiarii
    Lil Beastii (@Beastiarii) reported

    @RGamerB_ PlayFab is a service for Developers for their games many third party Developers uses PlayFab like Capcom, Ubisoft, EA, Bandai Namco and more.. You are pushing a narrative that this is some type of Xbox/PlayStation console war bullshit and it’s not. That Halo game that you’re so happy that will be on PS5 is a remake of a 26 year old game with no multiplayer.. Why don’t you figure out why Marathon is failing ?

  • HitzemanCohen
    XxStixX1 (@HitzemanCohen) reported

    @Ubisoft @UbisoftSupport nerf the TCSG. **** is so broken.

  • _jackavxryy
    Jack Avery (@_jackavxryy) reported

    @Ubisoft Fix my R6 account I have bought the game, level 50+ and have 20+ of attackers and defenders and still cannot play ranked. I’ve tried your case system and they aren’t replying, I have had it open for a month. Fix my account

  • FrancoLugo42
    Lugo (@FrancoLugo42) reported

    @Ubisoft @UbisoftSupport can y'all fix the game cheat for siege on the steam deck. It would be nice to play online if the game cheat wasn't in the way.

  • CenterSargEE
    CenterSargE is developing CU NOAPTEA-N CAP 🇷🇴 (@CenterSargEE) reported

    @spinelessaisha Yea I kept doing voodoo **** like opening up ubisoft connect while it loads but it would just crash when it's meant to reach the main menu

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