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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Luis, SL 1
Guadalajara, JAL 1
Abbeville, Hauts-de-France 1
Noisy-le-Grand, Île-de-France 1
Toronto, ON 1
Madrid, Madrid 1
Barranqueras, CC 1
Acapulco de Juárez, GRO 1
Kowloon, Kowloon City 1
Longueuil, QC 1
Neuruppin, Brandenburg 1
Hannut, Wallonia 1
Heldenberg, Lower Austria 1
Paris, Île-de-France 3
Sitten, VS 1
Creil, Hauts-de-France 1
Dieppe, Normandy 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
Fairfield, CT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ju_nioo
    junio (@ju_nioo) reported

    @vidsthatgohard The Ubisoft Connect error got me I'm playing the entire AC franchise and since I has bugs in Ubi Connect. I'm forced to change my password every week because they say my account was probably hacked

  • aecFanart18
    luna256 (@aecFanart18) reported

    @specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan

  • LeFraqg77
    KhoyaFraqg (@LeFraqg77) reported

    40 min in blue screen nice game fix this **** pls @Ubisoft @UbisoftSupport @Rainbow6Game

  • nugnug101
    nug (𒈬)⚔️ (@nugnug101) reported

    Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

  • Dycamax
    DYCAMAX (@Dycamax) reported

    @jui_cyapple You right and I am agree with that but the problem is Ubisoft doesn’t want Rabbids and Rayman coexist together.

  • coubdolf
    coubdolf (@coubdolf) reported

    @SaltyreArt I read somewhere that the deal with Ubisoft was actually struck back in 2017 because of the Snowdrop engine, but it’s practically useless... the game isn't properly optimized, and it’s completely unclear when Ubisoft will ever fix that.

  • SEAGamethetic
    South East Asia Game Aesthetic (@SEAGamethetic) reported

    @Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour

  • miptrix
    mip (@miptrix) reported

    @Ubisoft you can fix every bug but when you shoot a window and the piece stays for 7 seconds nice

  • doggodance
    Pepas (@doggodance) reported

    @_DavidGreenz_ @hamsoft05 @Ubisoft They think Breakpoint is a live service game like Division, lol, lmao even.

  • Virolykana
    joackim lauridsen (@Virolykana) reported

    @Ubisoft maby ******* fix the ****** up mess you caused in the patch making the game UNFUCKINGplayable? its got damn unplayable, not even the PAYED BY REAL MONEY microtransactions work, well the monmey you take but the items you buy ytou dont give.. gj....

  • kds_burner3
    kds_burner3 (@kds_burner3) reported

    @Emberheartgames Ubisoft is clearly on the campaign to remake all of their IPs. The problem with the Heroes franchise is that it's not their original IP, so there is no wonder that they don't know who is it for and what made the series successful in the first place.

  • SomeSillyGoosy
    𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported

    @TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.

  • TheDarkside54
    𝐃𝐚𝐫𝐤𝐬𝐢𝐝𝐞 (@TheDarkside54) reported

    @matcu1357 @ThirteenJoests @TheBuildHubGG It's possible there just to ******* lazy to add it, add ubisoft connect login to sync progress problem solved

  • NoahDelashaw
    Noah Delashaw (@NoahDelashaw) reported

    "It can even make a ubisoft game look good" Ubisoft's issues have never been visuals; they are top of the industry in creating detailed worlds and spaces, just because YOU don't like their games doesn't mean they are bad.

  • LeeHelck
    Lee Helck (@LeeHelck) reported

    @Ricco_Wrld my issue isn't with the game, it's with the studio. they are one of the worst, second only to EA and Ubisoft. but go ahead, enjoy the game, i'm sure it will be fun. it doesn't effect me in the slightest.

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