Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • xItsNeo1 xItsNeo (@xItsNeo1) reported

    @FloatingKoala I mean in For Honor it took Ubisoft 3 Years to change feats that were too strong and then they didnt change every feat that was a problem. There are still feats that need to be nerfed or just removed, because they are too strong

  • nartkant Nartkan (@nartkant) reported

    "A Ubisoft connect server is currently unavailable. Please try again later." I checked your social medias and there wasn't any explanation either. Before the problem existed, I had reset my modem.

  • NepsKnight NepsKnight of Nep is the one waifu for laifu (@NepsKnight) reported

    @MildraTheMonk Ubisoft will be next, they have plenty of skeletons as well. Then the push to unionize will gain steam, then the crash.

  • eggsalad2dx wario world 2, when? (@eggsalad2dx) reported

    @ExpandDong15 don’t see the issue with crash in smash, when ubisoft has rabbids and assassin’s creed miis konami has fully fledged FIGHTERS in snake, belmonts, and assists with bomberman not undermining what activision did, it’s just that you can seperate the characters from the company

  • Alberto_Derto Albertomus Maximus (@Alberto_Derto) reported

    @pcgamer first ActiBlizz, now Ubi. for a publishing studio that I've held dearly growing up with the golden age of Tom Clancy games. this issue must be brought forth and assessed. let your voice be heard enough is enough #Ubisoft #ActivisionBlizzard

  • lickabledamien Damien Harlow (@lickabledamien) reported

    I can't play a game @UbisoftSupport because "A ubisoft service is currently unavailable". It's Saturday. Why are we subject to this service?

  • Blakwoodz Blakwoodz (@Blakwoodz) reported

    @Sceaser1788 Please do share your issues in comments, ubisoft might see it maybe

  • RitaPopovich 𝘼𝙛𝙧𝙤 𝙉𝙚𝙧𝙙 𝙂𝙞𝙧𝙡🍿 (@RitaPopovich) reported

    I've been trying to move my AC Valhalla data from my PS4 to my PS5 but it just wont work. I've tried both the PSN cloud save & the Ubisoft cloud save. Kept gettin the same error: "Failed to load cloud save". @UbisoftSupport some help would be great.

  • AUD10F1L3 Ben (@AUD10F1L3) reported

    Almost 6 years later and @Rainbow6Game is highly imbalanced, Clash is severly broken and way out of balance and no one bats an eye? Like serious i wonder if @Ubisoft is even doing anymore

  • Andy_to_beast Andres Miramontes (@Andy_to_beast) reported

    way to go @Ubisoft, yall dropped a deccent character and now he is broken ggs

  • 22bichara5817 Diego B. (@22bichara5817) reported

    @Ubisoft The R6 cheating epidemic is DESTROYING the game. MnK on console is a serious issue. I’ve reached a point where I cannot play a SINGLE ranked game without there being AT LEAST one person using MnK. THIS IS WHAT THE COMMUNITY NEEDS!!!

  • guybrush999 Brian V (@guybrush999) reported

    @ArloStuff I used to want Crash and Rayman above all else, but both Activision and Ubisoft are terrible, and I don't want them getting any extra money from that.

  • TotallyMillerTM Miller (@TotallyMillerTM) reported

    @OfficialSlickYT It has fixed recoil patterns with a bit of randomization, no real bloom. The problems comes clientside destruction desyncs and Ubisoft's balancing being REALLY bad. They nerf guns by either having uncontrollable Horizontal/Vertical or by repeatedly nerfing the wrong things.

  • JordanCastell1 Jordan Castell (@JordanCastell1) reported

    @UbisoftSupport upload to cloud and Ubisoft connect are not working on Watch dogs legion ps5 ??

  • Doe774 名無し/J.Doe (@Doe774) reported

    @Ubisoft @UbisoftSupport I downgraded Ubisoft Connect 10565 to Uplay 9803 and it seems to fix the connectivity issues to the server of Splinter Cell Blacklist. I hope this issue to be fixed in next update. Thank you.

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