Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Colorado Springs, CO | 2 |
| São Paulo, SP | 2 |
| Kornwestheim, Baden-Württemberg Region | 2 |
| Saint-Malo, Bretagne | 1 |
| Gouvieux, Hauts-de-France | 1 |
| Laon, Hauts-de-France | 1 |
| Ellensburg, WA | 1 |
| Rosharon, TX | 1 |
| Parker, CO | 1 |
| Chicago, IL | 1 |
| Albuquerque, NM | 1 |
| League City, TX | 1 |
| Las Cruces, NM | 1 |
| Alvin, TX | 1 |
| Seabrook, TX | 1 |
| Medellín, Departamento de Antioquia | 1 |
| Bourg-en-Bresse, Auvergne-Rhône-Alpes | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Zürich, ZH | 1 |
| Metz, ACAL | 1 |
| Trichūr, KL | 1 |
| Samsun, Samsun | 1 |
| Pontivy, Bretagne | 1 |
| Alta, Finnmark Fylke | 1 |
| Lanús, BA | 1 |
| Pärnu, Pärnumaa | 1 |
| Embu, SP | 1 |
| Phoenix, AZ | 1 |
| Dronfield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mikael Auditore
(@MiKAuditore) reported
@PUREFILTH6669 @Brilliam314 @Italianclownz Yes they Will. ABK its a "problem" because of how BIG they are. Something like WB, SEGA, Capcom, Ubisoft etc are f small vs ABK
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kennyR6
(@GuglielmiDonte) reported
@_hinataman I did DM you on steam yes. But no I did not try to login via ubisoft. I don’t have any of your information to be able to do that.
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Tristan Water Brain Zelden
(@TristanZelden) reported
Cool, because of the authenticator not working, I cannot access my Ubisoft account @UbisoftSupport
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SSJBlack 〽️
(@William57798672) reported
@BRAP_Podcast People tell me I give Activision too much credit when I say this. If ubisoft can have games on GeForce and switch then Activision should have no problem doing that without microsoft
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the truth
(@yoyorandom12) reported
@Ubisoft When I first got assassin's creed the first day it came out and then my vita broke down those things really were broken on launch day I had to buy a new one
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Pokeeles
(@pokeeles) reported
@Rainbow6Game I've got some issues related to linking PayPal account to make a purchase on Ubisoft store
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Sleepy L
(@SleepyL14) reported
@UbisoftSupport i was playing on PlayStation (with the same Ubisoft I always had used on the acc) and skins appeared the glacier and gradient but I never used the dupe glitch. Since I know acc have been banned for that is there a way for me to get my acc fixed?
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Raphyy
(@raphyy039) reported
@UbisoftSupport Why do I keep getting verification codes for my Uplay login when I automatically get logged out for being afk too long? It happens in the exact same second.
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✨
(@blackroseszz) reported
@growtopiagame RIP GROWTOPIA , the mods banning people for no reason + Ubisoft can’t fix this problems . Better live in the era of hamumu & seth rather than ubisoft
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.
(@pressXtostart5) reported
@GameSpot I’m surprised they went back and fixed that. I remember asking Ubisoft about it and they told me they had no plans on fixing it. I remember the game not showing up on PSN. They probably wanted to fix it because of Ubisoft+. The setting seems cool. Maybe I’ll check it out.
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Colton Frary
(@ColtonFrary) reported
@UbisoftSupport Submitted an issue with my ubisoft connect account and my For Honor ownership, had immediate response. Then I supplied the requested information and haven't heard back in 4 days. Case # 17867437
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∀
(@ItsDoReMi) reported
@Ubisoft @Rainbow6Game I was givin a twitch code at the Invitationals but it’s not working.
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Quintara
(@Quintahra) reported
@assassinscreed I've exhausted all troubleshooting, I've uninstalled/ reinstalled Ubisoft & AC Val & still can't launch game. Zero response to my ticket & see nothing more from Ubisoft outside of the generic response to troubleshoot. What is being done to resolve all of these issues?
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Malakado™ ✪
(@malakaddo) reported
@assassinscreed Better fix your Valhalla, as your latest update broke the connection between Epic and Ubisoft. Cannot launch from either launcher. Game button in Ubisoft is greyed out.
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Dobromir Ratajczak
(@DobromirRatajc1) reported
@UbisoftSupport Arynek1 That's the nick. My problem is that i have logged in using email that doesn't exist and every messages goes there. i want to change my email, i tried with ubisoft chat but for now it doesn't fork for me.
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