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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
East Falmouth, MA 1
Globe, AZ 1
Meaux, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Significan59962
    Robin 'Significant Otter' Ferretti (@Significan59962) reported

    @longearedfox Ubisoft is one of the gaming companies with the longest average tenure. There are people in those studios who were there 20 years ago. The issue isn't that "people there don't know how to do it anymore". It's that business priorities had shifted.

  • Little_Swaaak
    Little_Swaaak (@Little_Swaaak) reported

    @Ubisoft. The animation blending for combat, parkour, stealth assassinations, everything look terrible in the trailer for ACBFR. They all teleport the player, and make you lose all momentum. Even something as simple as the hay bale jumps are atrocious. PLEASE FIX

  • simmmo91
    samm (@simmmo91) reported

    @DestinLegarie @FootLettuce98 @Ubisoft Sorry to hear man that’s sucks . Nothing worse than when you want to play a game and it’s just not working. 😣 I feel your pain

  • amirnaseerr
    Amir (@amirnaseerr) reported

    We don't need your stupid launcher that doesn't even work most of the times. Imagine being excited about playing a game and well the game's from Ubisoft so you're now gonna have a billion errors with nobody to back you up or help you out!

  • SMthegamer1
    Shawn Matthews (@SMthegamer1) reported

    @Red_Ayan @C_skalt Based on the GDC timeline going around Unity had plenty of time, I think it was a management issue (not uncommon for Ubisoft)

  • Karai_Dan
    Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported

    @DestinLegarie @Ubisoft Fun fact: Ubisoft has many broken PC games, a lot of issues stemming from their launcher which the refuse to get rid of or fix. Would be cool if people stopped buying games from this company. Im salty about Trials Rising being broken for YEARS on Steam. Years.

  • GeneratorRexy
    Rexy | OR3 Era (@GeneratorRexy) reported

    @DestinLegarie @Ubisoft Many old ubisoft ports on PC have random failures for certain hardware, it's completely random. And games like the first AC are broken unless you edit the game files. I wish they took their time fixing them.

  • GodinVTW
    MrGodini (@GodinVTW) reported

    @SynthPotato Ubisoft has this issue, especially with older games, where they’ll try and connect to old Ubisoft servers and it cause the game to stutter hard and crash. I can’t play an AC on my pc if it came out before Syndicate, which sucks cause I ow just about all of them

  • Stevenalean98
    Steven Alean (@Stevenalean98) reported

    @DarkIxion Any connection issues with the Navel Fleet? I was playing a few days ago and it wouldn't couldn't connect to servers. Recently, Ubisoft did a server wide fix but I haven't checked if it has been working.

  • JGSantana234
    JGSantana | 🎮 RESIDENT EVIL REVELATIONS 2 (@JGSantana234) reported

    @Jorraptor @Ubisoft I beg you devs to fix this problem of the character braking before each jump and ejection once and for all, as this problem has been present since Origins.

  • TDDefense
    TD (@TDDefense) reported

    @biggieU_U Immersion is only broken every time he moves to something that isn’t what he is currently standing on. **** Ubisoft and **** this tweet

  • Sweetzluf
    Sweetz (@Sweetzluf) reported

    @iv_sal1 @ValyrianFPS Worth noting is that the same issue arise when using my copy on gog. Forget to mention that. So I reckon it would in ubisoft connect app too... But gonna try this too, thanks.

  • Cummer4454341
    Mike Hunt (@Cummer4454341) reported

    @SynthPotato Ubisoft need to hire devs to fix their gameplay mechanics thats where Ubisoft lacks. Everything else is great

  • dokterjakkes12
    xander (@dokterjakkes12) reported

    @006kbl @punchbook1979 @_Tom_Henderson_ We sure will. This problem is not unique to Ubisoft the whole triple A industry has the same cancer

  • big_D_ddy
    big_goosey (@big_D_ddy) reported

    @Ubisoft @Rainbow6Game your game is dogshit, its just latency, jitters, and ******* hit rejecting after another. Fix your game

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