Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 7 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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16thHarmony (@16thHarmony) reported@DualBladeSteven @MoreLimitless And this means ZERO chance of these games going to game pass. And this is why Asha is very SLOWLY in the process of restructuring game pass. That will eventually be an archive service more akin to Ubisoft Classics. Steam is coming to take over from the Xbox store.
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Endymion (@EndymionYT) reportedPLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history
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ghost (@smojier) reportedik no one is gonna see this but i have to let my anger out somewhere, 3.0 is dogshit. if you are not always playing with 5 you’ll lose 90% of the time. The game is ruined with cheaters and the anti cheat is non existent. Fix ur game ubisoft.
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This Man, That Man (@VMajik) reported@Yappinfree @thiccdotexe @Wario64 Coming back to add that the main reason Ubisoft and EA could make so many dud games (other than having really popular franchises) is mainly Live Service money. EA has their sport games so they'll basically never go under unless they do something really dumb, but Ubi? Not so much.
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Kiyy 🌞 (@KiyyDumb) reported@Goose9273 I feel like XDefiant would still be around today if Ubisoft were a lot quicker at fixing the netcode and progression issues. Plus that huge delay they did kinda killed a lot of the hype for the game
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ARMageddon: Odyssey of Truth (@diss_Trot1) reported@Rainbow6Game @Ubisoft please fix the console glitch where it locks us into pc lobbies. These pc people are too cracked at the game and they play at higher fps its not fair.
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MikeyDfromTN (@MichaelCuzzort) reported@TheRealZephryss I’m on PC AND it crashes every 10 mins religiously. Spent hours tracking down files, turning off all options that cause it to crash and it still crashes. Same reason I stopped playing Ubisoft games. They’re servers are ****
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Zer01ne 🇲🇫 (@Zer01neDev) reported@victorygrove98 @8Lp3DSJCaRpPpcw @Tidux Most Games comes broken, EA Games comes with an Online checks, Ubisoft Games require Internet to be Installed. They did everything on purpose, up the DRM system itself.
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Pouët (@Pouet2) reported@Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!
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Shimery (@ery_shim) reported@TimoTweetss i dont think that the absence of a main character is the main problem. the universe and the story was bad. you can't do an harsh dystopian universe where you play a resistance. with the ubisoft classic mindset that don't want to put restriction on player.
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America FIRST. 🇺🇲🇺🇸🇺🇸 (@Maximus0314) reported@OverlordTenji To each their own but the modern day story was always the worst thing about the AC games. Most people hated it. Ubisoft was smart to kill it off. The problem with the AC series is that the games got super boring and repetitive. Going woke was an added turn off for many fans.
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Acrasia 🍉 (@acrasiavfx) reported@acidgaming55 The problem is, there's no other game that actually rivals the Arcade Shooter genre. Battlefield has always been the closest contender, but it doesn't have the same smaller map/rush down feel COD used to have. XDefiant was so close, but Ubisoft and their devs killed it.
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. (@Silva_costa_07) reported@TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported@eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.
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porkinscopilot (@porkinscopilot) reported@TheIshikawaRin Actually if they put time into it and money the concept is not awful. However I don’t trust Ubisoft and Tencent (50%) owner to put effort and time into it. They already have a decent service game that could be brought back with time and investment The Division
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