Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Berlin | 1 |
| Brussels, Brussels Capital | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 8 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 2 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 1 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 1 |
| Elche, Valencia | 1 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dead Hardware (@deadhardware) reported@devildog2984 @TheCartelDel @TheMattEffect_ Ubisoft needed it to do those numbers because they have 19,000 employees for some dumbass reason. They need every game to be the biggest hit ever because they won't fix their cost base.
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SomalianGamer (@sharmake25) reported@Stormzy010 @HazzadorGamin Only Xbox has a limited potential of reach to monetize so they should either try one last time or go full 3rd party platform and stop the console so that they can put their GP service on PS and Nintendo similar to EA and Ubisoft.
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Zeus🐺 (@realZE9US) reportedPlaying at 90 Fps, I beg you please fix your game @Rainbow6Game @Ubisoft
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匡生 (@kohak_82) reported@UbisoftSupport The message “Not connected to the game server” appears, and I get disconnected during matches multiple times. I’ve already tried restarting the game, Ubisoft Connect, my PC, and checking my internet connection, but the issue still persists.
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Hedge (@LoiraSEMEN) reportedFIX MY FPS @TOMCLANCY @ubisoft @Rainbow6Game
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Rawa (@rawafps) reported@PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc
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Kenosiar (@Kenosiar) reported@polishedsteeltb @Dexerto Yeah, because Ubisoft and EA are small indie studios that will go bankrupt if they keep a games playable after shutting down their servers. In any case, if small indie studios cannot do that, then they should keep away from the live service model.
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🇹🇹 Geezaws🗽 (@Geezaws2) reportedUbisoft has been wallowing for *years*, Embracer overextended, Xbox prioritized streaming revenue over box sales, playstation moved towards a multi billion dollar live service model betraying its 40 year single player history.
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keworrk (@keworrk) reported@JariSpectre That's true, the game had a huge potential but people didn't wanted to give XDefiant the time he needed to fix everything and ubisoft choosed to give up without really trying like always. I just wish we could do something to revive XDefiant, the game deserve better.
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Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported@8o_pt @TheDivMobile The game still has a few bugs and issues, pretty difficult to play when you can’t even use your Ubisoft Connect account to login lol.
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Motta (@OfficialMottaWR) reported@assassinscreed Doesn't work in my country. It says the service must be used through its providers; is ABYA also offering the free trial of Ubisoft+?
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Wrinklynewt (👤$8) (@Wrinklynewt) reported@StelliferaCnida The issue is they could be from dozens of series, they look no different than something ubisoft or disney would cook up. Miis are established and iconic (And from what I played of Sports 1 on switch, the Sportsmates were NOT personable, hardly any customization)
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Pemabble ☕️🪡🔨🎹✨🗿🪶🕊️🍋🟩⏳️🚃💨 (@pemabble) reported@TheAngelKing47 There are some misunderstandings here and statements being misconstrued One of the issues with Ubisoft Steam lawsuit isn't exactly "price parity" but "material parity" as the SKU's being sold on steam and Ubisoft was different Valve has also disputed the contents of the call
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Zachary Davidson (@Ryangofett_2490) reported@MR3Dev @TheRealZephryss Quebec ain't the problem. The problem is Corporate at Ubisoft. All of these studios are capable of making great Assassin's Creed games. Ubisoft holds them back
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ragegun (@_ragegun) reported@lmkifiwin All in service of Ubisoft, which is already hemorrhaging money and likely won't be around that much longer anyway.
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