Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marlton, NJ 4
Paris, Île-de-France 3
Perth, WA 3
Homécourt, ACAL 2
Alcantarilla, Región de Murcia 2
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Villefontaine, Auvergne-Rhône-Alpes 1
Cesena, Emilia-Romagna 1
Nantes, Pays de la Loire 1
Angers, Pays de la Loire 1
Troyes, ACAL 1
Brest, Bretagne 1
Neufchâtel-en-Bray, Normandie 1
Limoges, Nouvelle-Aquitaine 1
Köln, NRW 1
Tremblay-en-France, Île-de-France 1
Dinan, Bretagne 1
Buzançais, Centre-Val de Loire 1
Brugge, Flanders 1
Dubai, Dubai 1
Chatou, Île-de-France 1
Carpentras, Provence-Alpes-Côte d'Azur 1
Edinburgh, Scotland 1
Halifax, NS 1
Newark, NJ 1
Chicago, IL 1
Altkirch, ACAL 1
Le Cannet, Provence-Alpes-Côte d'Azur 1
Huancayo, Junín 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • darthandy66 Andrew (@darthandy66) reported

    @Slashedflyer @UbisoftSupport having the same issue. Can’t play COOP with my dad because of this. Spent 277 bucks on two steel book editions. I’m looking to at least get our money back. I couldn’t be more disgusted with Ubisoft and their lack of care. Submitted a ticket that has yet to be addressed.

  • MikeytotheB Belbers (@MikeytotheB) reported

    @UbisoftSupport I’ve done that already. So far I’ve: Reinstalled the game. Rebooted my WiFi. Rebooted my PS4, updated my password on Ubisoft website. All my other games are working online. I can’t even play campaign as it always comes back with error message.

  • JosRube32757912 José Ruben (@JosRube32757912) reported

    @UbisoftSupport Ubisoft pls fix the AI in ghost recon breakpoint. I've had enough of this fix the game😤😤😤😤

  • blurred2020 Blurred2020 (@blurred2020) reported

    @Ubisoft The game that you've been involving us in for the last 8 years. No Sam Fisher. And no Splinter Cell. Fix this.

  • Camyoudigit4 Cameron Heimann (@Camyoudigit4) reported

    @UbisoftSupport Have you made any progress on my issues using my ubisoft password

  • simmy2508 sim (@simmy2508) reported

    @Ubisoft Fix your ******* servers

  • bad1080tv bad1080 (@bad1080tv) reported

    @pcgamer maybe start with the **** service you call uplay?

  • FILMGAMESALLDAT just here to see movie and game **** k? (@FILMGAMESALLDAT) reported

    @HollowPoiint I wish I could agree. I’m still playing it and I’ve logged over 10 hours of it and I’m hoping it gets better but Ubisoft needs a format change. In my opinion it suffers from the same problems Assassins Creed Valhalla had: it’s too big and bloated for its own good.

  • JustPhil_YT Phil ^^ (@JustPhil_YT) reported

    @UbisoftSupport Hey Ubisoft Support im havin Trouble to get in Touch with your Support. i have a problem and need help

  • nelsonbetito nelson ibargüe (@nelsonbetito) reported

    @Ubisoft Can yall fix the exploit in docturs curse

  • SznIsLost Szn (@SznIsLost) reported

    Bro I can play R6 rn the game is so bad I just shot someone on Xmas in the head 6 times they then got off there cams and knifed me I had 38 ping @Ubisoft fix your game

  • Destructus4 Destructus (@Destructus4) reported

    @FarCrygame we need a fix for the cinematics in ultrawide. People have fixed it in 5 mins so why can’t Ubisoft patch it?

  • Camyoudigit4 Cameron Heimann (@Camyoudigit4) reported

    @UbisoftSupport No I didn't get one yesterday when yall were helping me with my far cry 6 issue, the last thing I was told to do was givd you guys my ubisoft username because I had exhausted most of the trouble shooting suggestions

  • Void_Silence Void-of-Silence (@Void_Silence) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game so yall hiring for game designers/editors lmk I'm looking for a job that allows me to sit back, relax & put out work thats sub par. Maybe even just flat out broken work & Id love to do it for a salary thats comparable to an IT tech

  • Sumesh33153372 Sumesh (@Sumesh33153372) reported

    @FarCrygame The game has a very big glitch for pc I dont have the repair tool and i cannot complete national treasure mission. Such a shame ubisoft cannot fix it.

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