Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Realengo, RJ 1
Bielefeld, NRW 1
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Szuny6 Szuny6 (@Szuny6) reported

    just played 14 ranked matches and started attack in all of them. fix the game ubisoft

  • BosnmateSWCC Richard Farmer Sr. (@BosnmateSWCC) reported

    @UbisoftSupport I’m trying to restart my Ubisoft+ subscription. But it keeps giving me an error

  • TheCraftOfGames Fernando Cid Tio (@TheCraftOfGames) reported

    @GamingSupanova @InsightfulGam74 @Kmega4 Ok, so all developers has always charged for expansions, since the Ps3. All developers, EA, Nintendo, Ubisoft, everyone. What is the problem now?

  • VibezR61 Vib1nR6 (@VibezR61) reported

    @ArGaMer0 @CaliberJacob That’s a Ubisoft problem and he isn’t even employed by Ubisoft, he is employed by Faceit. he has zero control over it and I would take it to the devs or Ubi executives

  • Castle_Fashi0n Castle Fashion (@Castle_Fashi0n) reported

    @Ubisoft hey , can you please change the Abandon section back to normal on siege , i have had electricity issues for the past 2 weeks and i get Abandoned so often because of that , i have already been banned for 2 days and if i get abandoned again it will be a 7 day(s) ban !

  • suprplus Suprplus (@suprplus) reported

    @4Scarrs_Gaming Ubisoft+ This service is enough!! #stadia #ubisoftplus

  • bjoffcial Bimalendu Jena (@bjoffcial) reported

    Sad to see such a beautiful game like #assassinscreedunity running so poorly on the #PS5. The 30fps i could live with but the 900p resolution !!! @Ubisoft @UbisoftSupport this might not be an important issue for you but believe in your games that people still love and support it

  • ColdSlimy ColdSlime (@ColdSlimy) reported

    and i tried doing all of them but it just doesn't seem to work, 2 days ago there was a patch and it fixed it for the whole day but then the error popped up again, is there any way for you to help me solve this problem? ty @Ubisoft

  • NecrossI NecrossIT (@NecrossI) reported

    @UbisoftSupport are the login services up and running? Because I cannot login onto Uplay. Sincerely

  • UnholyCrustBoy Unholy_crust_boy (@UnholyCrustBoy) reported

    @Rainbow6Game Everybody rn: Ubisoft me angy FIX

  • DraxxNCynder Feeling a Bit Better (@DraxxNCynder) reported

    @Ubisoft dont fix things that arent broken

  • playboitermzz JJ (@playboitermzz) reported

    @ForHonorGame Hey! Me and my friends and my enemy’s keep lagging out on for honor for no reason. It says connection to Ubisoft servers was lost @ForHonorGame

  • dreary250 caeleb™️ (@dreary250) reported

    Can’t wait for another Ubisoft dev blog that just says “guys we are working on fixing things but it is vewwy vewwy hard pwease don’t be mad we don’t know when we’ll have a fix ready maybe next year 🥺”

  • ColdSlimy ColdSlime (@ColdSlimy) reported

    Hi @Ubisoft, recently i've been getting this Connection error when i open Uplay, i can't start any games nor launch in offline mode, i reached to out to you for this error on Ubisoft support and i got a response from an employee suggesting me some stuff that might fix it 1/2

  • Flantyyy Flanty (@Flantyyy) reported

    Ubisoft still didn’t fix the mouse cursor glitch

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