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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bey, Bourgogne-Franche-Comté 1
Paris, Île-de-France 17
Châlons-en-Champagne, ACAL 1
São Paulo, SP 2
Carpentras, Provence-Alpes-Côte d'Azur 1
Bègles, Nouvelle-Aquitaine 1
La Louvière, Wallonia 1
Lakewood, NJ 1
Missouri City, TX 1
Charleroi, Wallonia 1
Lille, Hauts-de-France 3
Pierrevert, Provence-Alpes-Côte d'Azur 1
Rennes, Brittany 3
Soumagne, Wallonia 1
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • togglzz
    tog (@togglzz) reported

    when will people realize that cheating has been a problem for so long that ubisoft either doesn’t care or they are actually unable to fix it.

  • Cmightybell
    C_Mighty (@Cmightybell) reported

    @Ubisoft @UbisoftSupport bring back vulkan I used to get over 300 fps and now with forced dx12 I barely get a stable 165 and not to mention the CPU leak issue that's been plaguing the game for multiple seasons now and hasn't been fixed BRING BACK VULKAN

  • wllmlew
    DoYou K Now The Brokeboi Insider (@wllmlew) reported

    @hoturn_ @titblister @Jamessmokeeee except a portal can't be played "everywhere". it's got to have wifi. and it's "cheaper" because it can't do half of what any other pc handheld can do. Portal can Remote Play from PS console Stream games (PS Plus Premium required, most expensive tier of the service) handheld pc can Remote play xbox console stream xbox games play games NATIVELY play steam games play GoG games play Epic Game Store Games play Ubisoft Connect games Play BattleNet games Play EA Play games do emulation

  • Goal_Digger19
    Goal Digger⚽ (@Goal_Digger19) reported

    @abishekdas73 Exactly, I know some games have some elements that maybe don't fit but this legit goes with the storyline, idk what issue these idiots are having, this is not Ubisoft😵‍💫

  • T22Jarrod
    JT, Game feedback (@T22Jarrod) reported

    @InternetH0F Only way Xbox could make that happen is if they buy or partner with Ubisoft & save them from their own greedy & bullying business tactics, making the games Ubisoft fans actually want instant of live-service Concord like flops!

  • noarmsandnolegs
    no arms and no legs (@noarmsandnolegs) reported

    @Elvick @JeremyJemery Yeah but there’s a thing: Activision isn’t Ubisoft, and theses companies MAYBE haven’t the same numbers goals. Crash sold over 20 million, they logically chose Crash instead of Spyro for the sequel.

  • TiimoTP
    Timo (@TiimoTP) reported

    @TheTrueSealYT It looks great everywhere but I’m afraid it’ll suffer from the Ubisoft “clunk” that shadows actually fixed. Assassinations looks very, and I mean very clunky, animations glitch out, movement is awkward, it’s a shame because shadows felt VERY smooth. The cutscenes, world design, parkour and combat look great, but my favorite part of AC, the stealth might be taking a hit here unfortunately…

  • srpreethoven
    Nico Firmino (@srpreethoven) reported

    @asha_shar You only have one mission in 2027, my queen Asha: buy goddamn Ubisoft and fix its games. WE NEED SPLINTER CELL

  • inscrutableguy
    Abhishek Singh (@inscrutableguy) reported

    @UbisoftSupport @ANNO_EN @Ironfeasttv Im having a problem with the creation of a new account on ubisoft and since I don't have an account I can't raise a ticket . Do look into this .

  • igameorsm
    Chris (@igameorsm) reported

    @UbisoftSupport @Ubisoft I can’t login to my account and I have absolutely no idea why and it won’t send me a password reset link

  • juanbutbritish
    yeh 🪭 (@juanbutbritish) reported

    .@Rainbow6Game @Ubisoft @UbisoftSupport why can casino not be banned??? Like I get it’s the new map but I’ve played it 15 times out of the 20 ranked games so far. It’s extremely boring. Please fix this.

  • DualSenseDave
    DualSense Dave (@DualSenseDave) reported

    @ErcanOuzYldrm1 Yep I saw the Ubisoft France branch only hiring trans and non-binaries a few years ago. Actual travesty when the write their problems into normal *** games.

  • LabiaPussyfurt
    ***** (@LabiaPussyfurt) reported

    @Ubisoft hi Ubisoft!! I just wanted to formally submit a complaint on how **** your linking account service is on any game!!! Made me do a million recaptcha things then said to completely retry to login after I changed my password too!!! So congrats!! I GAVE UP! Good job!!!!!!!!!

  • sauve_02
    Marc-Andre Sauve (@sauve_02) reported

    @Ubisoft @Rainbow6Game Never did that since I'm playing R6 (2020). But I never expected this for Ranked 3.0. We won 4-0 and won 19RP. We just lost 4-5 and we lost 31RP. You need to fix something !

  • lilbrudder2
    Lil’ Brudder (@lilbrudder2) reported

    @NoneNon46893937 @TheKingerdYT Again, Ubisoft didn’t make God of War. And if you think the problems Ubisoft has begin and end at “the wokes”, then you are far more foolish than I originally thought

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