Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • My360Suckssss Trevor Nazelrod (@My360Suckssss) reported

    @_HYBRIDBREED_ @PlayXDefiant It did this with me as well, e-mail doesn’t even exist, I had to figure out what my updated account was and then login to it. Then I had to go to Microsoft and revoke access to anything Ubisoft related, went back to Ubisoft, logged in and reconnected Xbox account. It worked

  • gartenofbanban2 bill (@gartenofbanban2) reported

    I haven’t been able to play R6s @Ubisoft get your **** together and fix the servers I am bored out of my mind

  • Radbrad303 ArtsNice (@Radbrad303) reported

    @pancakepow @PlayXDefiant @Ubisoft This won’t be their last beta. I’m sure they will have at least 1 or even 2 more beta tests before the games launches to iron out the rest of the main issues.

  • noSub1337 Flo Wu (@noSub1337) reported

    @PlayXDefiant hey mates... Are there any issues getting a closed beta key für xbox series x?? Already had two chances but no success. First I had a Code to reedem. But still got no Email from ubisoft with the key Second, I watched 30 minutes a twitch stream. No Email...

  • Rasmusyourston1 RasseL (@Rasmusyourston1) reported

    @UbisoftSupport @jodhua91009049 I just feel like this is happening way to often, what are you people are Ubisoft doing to actually "fix" the problem, because I see that this happens very regularly and I am starting to get very frustrated with this.

  • lo87120 Avery (@lo87120) reported

    @PixelsofMark I dm’ed Ubisoft support an hour ago to try to get my issue fixed that I was having with my twitch drip not sending me a code but they haven’t gotten back to me..?

  • ohotnx ohotnx (@ohotnx) reported

    @UbisoftSupport More than 20'000 employees at Ubisoft. And yet no one can fix the servers in Rainbow 6 Siege

  • b1tss1 Jaroslav Prchal (@b1tss1) reported

    ******* ubisoft cant fix their servers ******* retards

  • Crusader3456 Crusader, Lord of the Realm (@Crusader3456) reported

    @xMBGx There is no real IP Mobopoly concerns. There is still a considerably large displacement of hyper popular IP amongst SIE, EA, Square Enix, Capcom, Bandai Namco, Ubisoft, Koei Techmo, SEGA, Paradox, and Focus Home. If Embracer's IP warehouse isn't a problem, this isn't.

  • jblakemore901 James Blakemore (@jblakemore901) reported

    @UbisoftSupport hi I'm trying to to play a game on my xbox series x but my ubisoft + is not working

  • KDiabl0 D1ABL0 (@KDiabl0) reported

    24 HRS @Rainbow6Game @Ubisoft @UbisoftSupport your game having connecting issues and your still not doing anything. Nice one, you really care about your games ubi.

  • CarlierJungo Acid k10 (@CarlierJungo) reported

    @NothinButSkillz I haven't been excited about anything ubisoft has to offer since they've proven they're incapable of addressing any real issue in div2

  • Kanohewi Kane Hewitt (@Kanohewi) reported

    @UbisoftSupport Can you fix the issue where it take for ever join join Xbox players from PlayStation Ubisoft connect is being really slow at the moment

  • grandmabananas Timmy Baker (@grandmabananas) reported

    @ACHES @alyb0ba Make sure Ubisoft is closed on your desktop behind scenes. I had the same issue with ps5 controller on pc. Issue goes away once the program is closed on desktop. @ACHES

  • PradaBo73317029 MJustPlayZ (@PradaBo73317029) reported

    @Ubisoft Why the servers down tho ?

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