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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Soumagne, Wallonia 1
Paris, Île-de-France 13
Bradford, England 1
Amiens, Hauts-de-France 2
Elche, Valencia 2
Doha, Baladīyat ad Dawḩah 1
Cochin, KL 1
Pont-Saint-Vincent, ACAL 1
Orléans, Centre 2
Newport News, VA 1
Umuarama, PR 1
Sète, Occitanie 1
Fischerbach, Baden-Württemberg 1
Dublin, Leinster 1
Montauban, Occitanie 1
Puteaux, Île-de-France 1
Voreppe, Auvergne-Rhône-Alpes 1
Brisbane, QLD 1
Épernay, ACAL 1
Lillers, Hauts-de-France 1
La Baule-Escoublac, Pays de la Loire 1
Shizuoka, Shizuoka 1
Lille, Hauts-de-France 2
Le Havre, Normandy 2
Lyon, Auvergne-Rhône-Alpes 3
Orsay, Île-de-France 1
Melbourne, VIC 1
Marsas, Occitanie 1
Craponne-sur-Arzon, Auvergne-Rhône-Alpes 1
Créteil, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • HostOfMeta
    Jeremie Pelletier (@HostOfMeta) reported

    @BurnZeZ @geofflangdale Most companies innovate early on because their founders came in with massive experience and connected problems to solve across multiple areas, then over generations the companies start stagnating Happened to Ubisoft recently, Intel before that, and many others, usually in 4 gens

  • Rusty__Ronin
    Rusty Ronin (@Rusty__Ronin) reported

    @Pirat_Nation Your stock is in absolute freefall and your solution is to pivot to generative AI? It’s a joke. Ubisoft needs to stop chasing corporate buzzwords, stop insulting their core player base, and just focus on making good video games. Fix the basics before trying to act high-tech.

  • JMapkay
    Thapelo Phaks Mapkay (@JMapkay) reported

    @Grummz Post claims “Gamers voted, Ubisoft died,” citing €1.3B losses, austerity, historic low, no profit until 2027-28, and a pivot to live service games. Argues “chuds” voting with wallets took down Ubisoft, calling it “DEI infested” and disputing claims that Assassin’s Creed Shadows did well.

  • TTV_CB
    LGN/TWP | CanadianBrawler (@TTV_CB) reported

    @Darkisknown No problem BUT, You have to be a Ubisoft Partner in order to get accepted. Also idk if they'll accept any more partners. But good luck

  • Shaidh_67
    shay :) (@Shaidh_67) reported

    @UbisoftSupport @Rainbow6Game Gone fix Ubisoft connect ya ******* ballroots

  • michael80597950
    MICHAEL DESTROYER OF LIBTARDS! 🇺🇸 🇮🇱 (@michael80597950) reported

    The only people I care about losing their job at @Ubisoft shouldn't have any trouble finding a new one...

  • Revenan1_
    Omar 'Revenant' Hafez (@Revenan1_) reported

    @ARCRaidersGame I'm an ex R6S pro player and I saw that game die instantly because of the same thing and Ubisoft took a whole season just to fix this problem. Please do the same and save your game. People don't want new content if every match we play is guaranteed to have 1 or 2 hackers.

  • thraex_aquator
    Thraex Aquator (@thraex_aquator) reported

    @Mangalawyer Black Flag was my favorite, and the last from the series I found interesting and good enough. Completed that, and all AC that came before. I will not shed a tear for Ubisoft, let them crash and burn.

  • DanukiTheTanuki
    Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported

    @Pirat_Nation "but anticipates returning to profit and generating positive cash flow by 2027-28." They didn't understood yet. They need to crash harder. I hope Tencent buy Ubisoft fully and fire all activists. I want my rayman games!

  • PoshIndie
    Posh Indie (@PoshIndie) reported

    I think @Ubisoft can actually turn this around: - Do not "modernize" the Black Flag remake with "RPG Features". - Drop the launcher and Ubisoft Account requirement. Just use Steam. Basically, do not fix what was not broken, and stop pushing against the consumers.

  • smoothbraindude
    Memetic Hazard (@smoothbraindude) reported

    @MR3Dev @Pirat_Nation I am not signing in with a Ubisoft account to any game I buy on steam. Until they fix this issue they can sit on it and spin.

  • Grummz
    Grummz (@Grummz) reported

    Gamers voted, Ubisoft died. - 1.3 BILLION euros in losses. - Tough Austerity measures imposed. - Historic low in Ubisoft history. - Will not return to profitability until 2027 or 2028. - Ubisoft will focus on live service games. They told us Ubi was winning, that the chuds had no effect, that Assassin's Creed Shadows was doing well. Ladies & Gentlemen, take your victory lap. No studio was more DEI infested than Ubisoft. You voted with your wallets and took down one of the biggest AAA game companies in the world.

  • clawzdia
    ciel 🗝️ (@clawzdia) reported

    @UbisoftSupport please fix ubisoft connect for the love of god

  • appalachain1
    appalachain (@appalachain1) reported

    @Pirat_Nation @valvesoftware should buy @Ubisoft and fix it. They had some great games, but screwed them all up.

  • Fremean
    A guy down under (@Fremean) reported

    @Grummz "Ubisoft will focus on live service games" eww we don't want that either

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