Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 1 |
| Guénange, ACAL | 1 |
| Chennai, TN | 1 |
| Craponne, Auvergne-Rhône-Alpes | 1 |
| Berlin, Berlin | 1 |
| Brussels, Brussels Capital | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 8 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 2 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 1 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 1 |
| Elche, Valencia | 1 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Silliam Waliba 🇫🇷 (@AFCstrange) reported@user_33g @EUCouncil Ubisoft did what? The disc issue means you can only get PlayStation games on PlayStation giving them a monopoly. EU has beef with that 🤔. Unless they say you can get game codes in store? I don’t know
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dx80834 (@dx80834) reported@Bensam123TV @antoniorib65 @wccftech So why do both ea and Ubisoft keep rebranding and. Rereleasing their platforms and epic is bleeding money and getting in trouble for offering games for free without consulting sellers ? No one is innocent.
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Backseat Nukist (@BackseatNukist) reportedUbisoft already did it without any issue with The Crew. First they shut down the servers, then they removed it from libraries. “You no longer have access to this game”. Totally legal. From Grok just now: When you "buy" a video game (digital or physical), you are not buying ownership of the game. You are purchasing a limited license to use the software under the terms of the End User License Agreement (EULA) and the platform's terms of service. Key facts: "Licensed, not sold" — This exact phrasing appears in most major EULAs (Steam, PlayStation, Ubisoft, etc.). The publisher/developer keeps full copyright and IP ownership. You get a non-exclusive, usually non-transferable license for personal, non-commercial use. Licenses are revocable — EULAs routinely include termination clauses. The license can end if you breach the terms, if your account is suspended/banned, or if the company discontinues support for the game or platform. It is not an unconditional, irrevocable ownership right protected purely by copyright law in the way the post claims. No expiration ≠ guaranteed forever access — A perpetual license (common for one-time purchases) means no built-in end date, but access still depends on the company's servers, authentication, updates, or account system continuing to work. If those go away, your "owned license" becomes useless.
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READY (@officersD0WN) reported@Ubisoft @UbisoftSupport PLEASE INFORM ME HOW TO FURTHER PROVE I AM NOT INPUT SPOOFING, I HAVE BEEN USING THRUSTMASTER CONTROLLERS FOR MULTIPLE SEASONS THIS HAS NEVER BEEN A PROBLEM I RUN ON 60 SENS THROUGH THE THRUSTMASTER APP AND ON SIEGE SENS PLEASE HELP
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JustaKazual (@ImJustaKazual) reported@_Aaronify Every time I try installing Ubisoft connect, it’ll let me log in but then it’s just a blank page. Is there any fix for this?
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Gareth Walker (@Revision_124c41) reported@BackseatNukist @myfortnitetakes @TheActMan_YT Ya an edge case, doesn't support your position, especially one that ubisoft is still in on going legal litigation over (as in their getting sued). Now let's talk about every other game. How many games have server access. not many. Square Enix can't just shut a server down and you lose access to FF7 Rebirth and FF16 or any of the other Square Enix games released in the last 5 years. now I get ubisoft likes playing those kinds of underhanded games, but you're conflating a single player offline game with a game with mangled server implementation in order to be a bad company. I don't know if you've noticed, ubisoft isn't doing so great right now and its largely because they keep pulling **** like this. Additionally I worked for ubisoft, I can tell you they know what they are doing isn't legal. Sometimes a scare tactic is all you need to get consumer compliance and reduce lawsuits. their words not mine. So no License are not revocable and EULA's aren't binding under the law to that extreme of they override consumer rights. Which we're seeing with The Crew. It's part of the reason why EA backed out of the same sour deal with Simcity over a decade ago. They tried the same ****, realized they had no legal right, and the game was already proven to work offline. EA is also in similar financial straights at the moment. Your presenting strawman arguments that don't even apply to the majority of games. If 80% of playstation games on disc install and play with no issue (which data shows they can) then your entire argument just falls apart. If they ban my PS5 with an illegal firmware update to target a specific game for example, well good luck trying to surpress that. Not only will your hardware get compromised with custom firmwares at a larger scale, but nothing is stopping that same person from getting an uncontaminated PS5 that is used or been sitting on a store shelf for the last 6 months to rectify the problem. Basically what you're suggesting is unenforceable nonsense. This idea of a License goes as far back as the NES. For generations gamers haven't had to worry about sony, nintendo, sega, 3do, microsoft, atari, or any other hardware manufacturer knocking at your door to disable your game, because that physical layer is their. The government isn't going to support such an action so good luck getting past the front door. "but teh internets" is not an excuse and not justification for you to be pulling "oh buts the eUlA", no that's just a lazy argument with no actual research being done behind it. Yes Ubisoft is a **** company and deserves every bit of hardship it gets, but their legal bindings and underhanded tactics is not justification for eliminating physical media under the false pretense that "you don't actually own the thing and they can take it away at any time".
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A Real Villain Story 🖤🗡️👹 (@DDMommu) reported@Ubisoft fix yall for honor servers WTH y’all try to update the game that’s been out for years, but ain’t fix the servers seriously ?
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bill (@W_H_Trail) reported@Xiphos_YT I would never really support ubisoft games, supporting them supports a all digital future as they want to tie every purchase to there awful account system and dont let you play unless you sign in.
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Velcro (@VelcroShoeLaces) reported@JuniorD80991116 @GamingH0F I agree, but nobody seems to have an issue with basically every other major online account service that does it. Xbox does it. Nintendo does it. Google does it. Samsung does it. Ubisoft does it. EA does it. If anything, Sony gives you a *bigger* window with 3 years.
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Damienッ (@IntoprR6) reported@SpoitR6 The issue is they NEED TO rebuild the game on a different engine, then the anti cheat would be up to date. Even tho Ubisoft HAS the money to do this they won’t. Somehow they think it’s a good idea to let their biggest tittle die due to cheater.
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EvilBoxyBoo (@evileboxyboo) reported@Rob734200669471 Then that is not a valve issue is it? The crew became inaccessible because it required ubislop launcher, from whete ubisoft actually removed the game not steam.
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Racing Games Music (@racinggamesmusi) reported@modularpsu I hate it but at least it stays quiet on the background, personally I never had an issue with it, unlike Ubisoft
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Jennifer Buckley (@JenniferB812) reportedPhysical Game media is so important, as unlike digital it is far too easy for a company like Sony or Ubisoft or EA to remove a game from your digital library. The licensing of games, too me is the issue and I feel that is where the fight needs to be for game preservation. There needs to be laws where, when you by that license for a game, you own part of that license and it cannot be removed from you. Next would be to address the "always online" part of games. That **** needs to end especially for single player games. The gaming industry really needs to look hard at how they are slowly destroying their own industry.
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vilalik.eth (@vitality_ik) reported@Ubisoft I CANT LOGIN TO UBISOFT CONNECT! HELP @Ubisoft
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Chando (@x_chando) reported@geoffkeighley Good riddance. This industry has been stuffed full of talentless antisocial losers who push woke agendas. Every employee at every major studio could be laid off and the world would only get better. Activision, Ubisoft, Microsoft, and Sony already own all the IPs we care about. So why don't they license out these IPs to independent studios who do it better and for less money anyway. You give a small passionate team of 10-50 the Destiny IP and they will make a Destiny 3 that you've always wanted. Give the same IP to 400 Bungie employees and you get slop. "It's the leadership" but ObsidianStudios got all the old talent and their games are garbage. The other talents who made their own studios made nothing that had any lasting power. They were all flash in a pan because of their reputation and they're all gone now. The problem isn't leadership. It isn't layoffs. It isn't the budget. It isn't the time crunch. The problem is the lack of inspiration, freedom, and passion. The enemy if innovation is complacency and everyone we looked up to at 13 is complacent now that we're 30. We need new studios to pour passion into existing IPs and new IPs alike if we want a future for gaming. Do an existing IP, secure funding, create a new IP, that's the path for indie studios to break out of being indie forever.