Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sitten, VS | 1 |
| Creil, Hauts-de-France | 1 |
| Dieppe, Normandy | 2 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Ciudad Jardín, MEX | 1 |
| Montréal, QC | 1 |
| Haguenau, ACAL | 1 |
| Val-d'Or, QC | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Les Abymes, Guadeloupe | 1 |
| Rio de Janeiro, RJ | 1 |
| Bompas, Occitanie | 1 |
| Lanús, BA | 1 |
| Montaigu, Pays de la Loire | 1 |
| Hortolândia, SP | 1 |
| Fairfield, CT | 1 |
| Milan, Lombardy | 1 |
| Teresina, PI | 1 |
| Mejorada del Campo, Madrid | 1 |
| Rennes, Brittany | 1 |
| Champigny-sur-Marne, Île-de-France | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Santa Cruz do Sul, RS | 1 |
| São Gonçalo, RJ | 1 |
| Isola Maggiore, Umbria | 1 |
| Lomé, Maritime | 1 |
| Aïn Kercha, Oum el Bouaghi | 1 |
| Tizayuca, HID | 1 |
| Paris, Île-de-France | 5 |
| São Paulo, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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XÆN 🌹 (@XinDead) reported@Ilysomuch1000 @mrdaddyvondoom @itisscripted Yeah, it might not. But then why did people lose The Crew if Ubisoft hasn’t closed? Not owning your media is an issue that will only milk us as renters.
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Kaiserhawk (@Kaiserhawk) reportedThe R6 Tactics game looks pretty cool. Not cool enough to fix my 2FA issues on uplay, but still.
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Dis appointed man (@Tosup012) reported@JosephSpade3 @Redemption39145 @BladeOpotato To me Rockstar is one of the last companies that I think of when talking about ”screwing over gamers”. Where is all this hate for EA, Ubisoft, Bethesda? Releasing either gambling pay to win **** or soulless broken games.
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CLAD (@CLADverse34) reported@paddysaidingbar That's a pretty big assumption. ShiftUp going public doesn't automatically mean the company is going to adopt ESG or DEI policies, and it certainly doesn't explain why this particular person was hired. He was hired for his 20+ years of experience in global games communications, including his work with PlayStation, Ubisoft and THQ. That's directly relevant to the position of Head of Global Communications. There's also a fundamental problem with the idea that ShiftUp would suddenly hire someone specifically to push DEI into its games: DEI-driven changes would run directly against much of the creative identity and design philosophy ShiftUp has built its success around. NIKKE and Stellar Blade are very deliberately built around their own visual identity, character designs and approach to fanservice. Why would ShiftUp deliberately undermine one of the things that distinguishes its products in the market? And being a publicly traded company doesn't mean investors suddenly dictate the creative direction of its games. Investors have financial interests in the company's performance. That doesn't give them unilateral control over character designs, art direction or narrative. So no, I don't find this surprising because I see no established chain of events here. There's a new employee with relevant communications experience. Everything beyond that, “he was hired for DEI,” “investors will demand DEI,” or “ShiftUp will change its creative identity”, is being assumed rather than demonstrated.
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David Via (@daavidvia) reportedMy only problem with Noor is that it was presented as a direct counter to shields but due to its hard breaching denial potential teams will likely ignore shield countering tasks. The result will likely be: - Much harder to open reinforced, crucial walls and hatches. - Players to focuse more on kills rather than tactics. People got super hyped during Y11 reveal in Paris when the teaser was unveiled. People had high hopes Noor would "save" the game from the frustrating shield meta. If Noor couldn't hard breach deny he would feel super balanced. I would also be fine with his plant denial potential. However, he just feels too overwhelming right now. First two weeks of Ranked will be confusing and frustrating... but those two weeks will be extremely valuable for Ubisoft. I hope they take notes and correct stuff if needed. P.S.: This opinion is just based on what has been seen so far. Maybe his impact on the game isn't that big and it ends up being mainly used as a shield counter. I hope so! Make sure to try out the Test Server, play the first weeks of Y11S3... and send Ubisoft your feedback!
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Jacob Marsh (@JohnMar39804972) reported@Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.
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Emeritus_Byte_of_Darkness (@AluCard655687) reportedThe irony is people refused to spend an extra 20$ for the game. Yet have no problem finding money to buy 2 mins footage of a three year old build of the game, off a hacker that’s a low life and scamming people, yet call Rockstar greedy and corrupt when in reality they never released a bad product, unlike ea and ubishit, or a broken *** game like Bethesdas **** that has to have a launch day patch, and weekly patches for unfinished games, all three of them do it. You’re just mad that there’s no disc and online. When ea and Ubisoft also went with no disc and there have been crickets from everyone.
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this ***** is ****** up (@axxentcore) reportedI think my biggest issue with gta6 through the leaks are the Ubisoft *** sound ques. I feel like gta has always had like really diegetic sounds or something that played into an overall aesthetic but there’s like phone notification sounds for ui popups and pickups
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Tru (@mscgtru) reported@YtfhR6 @Ubisoft @UbisoftSupport That’s what happens when the only ML your anticheat uses is statistical and requires insane confidence, look at any other game this isn’t an issue as they have ML that watches live gameplay and bans based off of that and statistics.
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B_Ryce (@BryceCream57) reported@ShirtlessSpdr @inflatable_josh @8biteric I honestly think the remake will be good (if it ever comes out) but the main problem was Ubisoft leaders thinking blacklist was a failure because it didn’t meet thier unrealistic sales expectations. They wanted 5 mil copies sold when SC usually sells around 2-3 mil.
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x0Kharnage0x (Alex) (@GeneralKharnage) reported@Ubisoft @UbisoftSupport Your games are too full of cheaters you do nothing about to even be playable online. People use cronus and lag switch all the time. You don't even moderate your ****. How are you even still selling games?
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goose (@strongestgoose) reported@WoodysGamertag @UbisoftSupport Ubisoft is a easily the worst gaming company. I pray for their demise. “Be comfortable not owning games you’ve purchased” *** be comfortable me not buying your slop you French ***** Hope ur friend gets his issue resolved
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ZerooSkil (@swoerd) reported@Pirat_Nation Looks like they suddenly have the technology for female characters to look better Hey Ubisoft? @Ubisoft Yall next to fix your agenda pushing woke nonsense? Or whatsup here
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Nerlyk (@Nerlyk17) reported@ColbraSERVE @Mando2332G @SeeReax are you serious? this "what if" scenario has already happened, it’s literally what started the stop killing games movement, it was ubisoft that showed everyone they can take away a game you paid for without you having any say in it, how does no one see this as an issue!?
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𝔸𝕟𝕕𝕣𝕖𝕨 🔰 (@Only1Digginz) reported@3denFPS The horrific launch of the first season and the netcode issues really tied a lead weight around that game's ankles. Really enjoyed it but Ubisoft just didn't have the patience to fix the problems. They wanted an instant hit in the live service space which is never reality.