Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lucé, Centre-Val de Loire 2
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Nit_Pricc Nitty (@Nit_Pricc) reported

    @ForHonorGame Really gonna **** up one of two good team modes instead of the other two dead ones? Ubisoft, gentlemen. Fix what doesn’t need it.

  • RockHardHudson Rocky Skunkson 🏳️‍🌈 (@RockHardHudson) reported

    @4GioGio4 That’s fair. I’m sympathetic to not supporting specific companies you take serious issue with. I don’t think that’s why the game gets so much flack though. Plenty of people who have a gut reaction to Fortnite will happily keep playing Riot, Ubisoft, Blizzard, EA, etc.

  • Gregory25609662 Gregory (@Gregory25609662) reported

    @watchdogsgame I no severs are **** no one is even on saw i can't play co cp or progect omi or leader of the pack and the severs are a problem to nice ubisoft like great job with your broken game angry face 🤬 😠

  • WinnipegLionFan Lion King in the North (@WinnipegLionFan) reported

    @UbisoftSupport Ubisoft connect on PC is non-stop 'A Ubisoft service is unavailable.' Broken service, terrible grammar.

  • Kradziej Rafał 'Kradziej' Rzeuski (@Kradziej) reported

    @oysterFAKE Could you elaborate a bit on this? I'm very curious. I've always felt like the western press put CP's thematic and content problems under much more scrutiny than they do a comparable game from companies like Ubisoft.

  • GSRHighlander 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀John Williams🍀🇯🇵 (@GSRHighlander) reported

    Tried the uno game in my xbox one s and same result crashes just after pressing a please fix @ubisoft.

  • Devon_Wiersma Devon | #ActiBlizzWalkout 💙 (@Devon_Wiersma) reported

    Wouldn't be a Uplay experience if I didn't fail to log in 10 times because of issues with the launcher and then soft banned from trying again for the rest of the day.

  • silly_name_lol Funy (@silly_name_lol) reported

    @Zanaria84 @BungieHelp 1st off it's likely that your OS isn't even the problem and secondly it really shouldn't come as a surprise if software over a decade old is losing support. I'm not gonna be mad at Ubisoft if The Crew's server's go down, can you really not see how you're being a bit unreasonable?

  • Curdula Ricardo Azevedo (@Curdula) reported

    @UbisoftConnect Having problems logging in, says "A Ubisoft service is currently unavailable" AGAIN. AND AGAIN. AND AGAIN.

  • V1deopolis Videopolis (@V1deopolis) reported

    @botherer @Kotaku The Ubisoft issue still baffles. They can literally abuse hundreds within their workforce, create a tangibly toxic environment and continue to not punish those responsible, but some will still say their **** smells like roses when the latest cookie cutter offering comes along.

  • Mmm_Doggy James (@Mmm_Doggy) reported

    @franmirabella It’s been so wild to see Ubisoft just completely not understand how successful a spies vs mercs free to play service game would be.

  • DATURA______ Rosebud (@DATURA______) reported

    @DazzlingDazzaD This would me actually happy. Given that we won't get Rayman anyways (and that I hate Ubisoft), a new crash game would put a smile to my face. I honestly think there's a good chance for this to happen!

  • nexxus_s Victor (@nexxus_s) reported

    @sener546 @CitizenJD44 @pcgamer There's no major issues with anything Ubisoft games are really poorly optimized. I can play Cyberpunk at max settings at 4K just fine but struggle with watch dogs legion and 2

  • GioDiamondy Gio  (@GioDiamondy) reported

    @RaymanFacts @RaymanGame @Ubisoft excuse me? It had poor sales? I mean, they released it on so many platforms, don't think that would be an issue.

  • ilikefastintern polarissucks (@ilikefastintern) reported

    @ElGuajeVilla071 @PorterJonD2 The only one you have to login now is Uplay if you open somewhere else like gfn and then play on local hardware. Other than that all logged in. Turn off the settings to adapt for poor network conditions and your golden

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