Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • BradSpinks5 Law (@BradSpinks5) reported

    @VarsityGamingTV @KingGeorge The $ for certain skins (namely Grade skins and PL skins) belong to ESL, not Ubisoft. It's a legal issue and so they have to do something about it urgently since ESL didn't see a cent from all these accounts owning their skins. I don't think this is a "small timeout" thing

  • zolaadk Zolaadk (@zolaadk) reported

    Does someone have GeForce now premium??Or shadow? I have nothing to do, the wait list of GeForce now is more than 10hours and then at the end I have message error.If someone can help me please please message me, my discord in bio and I have a lot of account Ubisoft/steam to trade

  • CuddiCAPALOT ‏ً (@CuddiCAPALOT) reported

    ubisoft banning people for a skin glitch meanwhile someones about to be repelling through the floor aimbotting

  • ButWhy5121 Jay Charvat (@ButWhy5121) reported

    @Ubisoft Fix you game then call it good

  • PinguL1VE メ𝐆𝟐·𝐏𝐢𝐧𝐠𝐮 (@PinguL1VE) reported

    @wrentch1 @NicolasGutsch @UbisoftSupport legit idk if you are Deaf but fr cheating is a problem since Year 2 and idk since when your playing or what Elo but since OP Health bro it got worst from season to season and we are in YEAR 8 ******* YEAR 8 but the Glacier Glitch thats the problem i see ******* Ubisoft XD

  • BerryR6S Berry (@BerryR6S) reported

    @ormakhr6 Its almost like Ubisoft lost money on the glitch and money is the only thing ubisoft cares about

  • AriGold08 CryptoGoblin (@AriGold08) reported

    @Ubisoft Only if it doesnt crash all the time🙄

  • noxteryn noxteryn (@noxteryn) reported

    @Mirandalorians I have the same problem all the time! If I dislike how a piece of gear looks, I will refuse to wear it, regardless of its stats. I'm so glad Ubisoft started implementing Vanity settings for items in their games (Far Cry 6, Assassin's Creed, etc).

  • BradSpinks5 Law (@BradSpinks5) reported

    @Hexrov @Garfieldisdoc The skins (namely Grade skins and PL skins) belong to ESL, not Ubisoft. It's a legal issue and so they have to do something about it urgently since ESL didn't see a cent from all these accounts owning their skins

  • MrGlitch541 Harrison (@MrGlitch541) reported

    @RaymanTogether @RaymanForMVS @Ubisoft Don’t give that to Globox or your asking for trouble

  • BradSpinks5 Law (@BradSpinks5) reported

    @Plerto_ For those complaining about Ubisoft's priorities: The $ for certain skins (namely Grade skins and PL skins) belong to ESL, not Ubisoft. It's a legal issue and so they have to do something about it urgently since ESL didn't see a cent from all these accounts owning their skins

  • JesseONeill16 Jesse O'Neill (@JesseONeill16) reported

    @bartonovalis Watched a video about Ubisoft and they were constantly talking about live-service. But what does that mean if the game isn’t multiplayer? Like an assassins creed game

  • BradSpinks5 Law (@BradSpinks5) reported

    @luyfps @UbisoftSupport The skins (namely Grade skins and PL skins) belong to ESL, not Ubisoft. It's a legal issue and so they have to do something about it urgently since ESL didn't see a cent from all these accounts with their skins

  • R1028737373 Rockstar (@R1028737373) reported

    @xMBGx Meanwhile nvidia, Nintendo, valve, EA, tencent, ubisoft, apple and more have no issue with it and even support it even though ABK impacts all their markets. Sony are the only one holding out because they're butthurt Microsoft is giving them a taste of their own medicine.

  • cndnxb32 gggggg🥰❤️ (@cndnxb32) reported

    @SlxpttOfficial @UbisoftSupport Why don't you seek #John_tech50 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under Ubisoft assist, good at this and trustworthy

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