Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Lucé, Centre-Val de Loire | 2 |
| Glasgow, Scotland | 2 |
| Troncedo, Aragon | 1 |
| Birmingham, England | 1 |
| Ibbenbüren, NRW | 1 |
| Saint-Médard-en-Jalles, Nouvelle-Aquitaine | 1 |
| Perth, WA | 1 |
| Uzyn, Kyiv Oblast | 1 |
| San Antonio, TX | 1 |
| Elgin, IL | 1 |
| San Martín de la Vega, Comunidad de Madrid | 1 |
| Reims, ACAL | 1 |
| Lucca, Toscana | 1 |
| Chalon-sur-Saône, Bourgogne-Franche-Comté | 1 |
| Gembloux, Wallonia | 1 |
| Achicourt, Hauts-de-France | 1 |
| Paris, Île-de-France | 1 |
| Cuisery, Bourgogne-Franche-Comté | 1 |
| Schwedt (Oder), Brandenburg | 1 |
| Seaford, England | 1 |
| Oslo, Oslo County | 1 |
| León de los Aldama, GUA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Franca, SP | 1 |
| Ipswich, England | 1 |
| Braşov, Judeţul Braşov | 1 |
| Pānīpat, HR | 1 |
| Ahome, SIN | 1 |
| Montreuil, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Marceli
(@LeliBass) reported
@Ubisoft Why don't YOU name all your games that still run like crap in 30fps on PS5 Be it Syndicate - add 60fps and 1080p the flicker-fix is not enough for a next gen experience
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ʍzʇɯᴉʍ
(@Wimtzw) reported
Since last sunday I am unable to login to the ubisoft connect desktop app. I can login to web, but ubicrap isn't sending me 2FA to complete the login. Live chat is unavailable as well, and support tickets can only be sent in on specific games/services, not their desktop app. fun
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George Weaverling
(@lonelysphinx) reported
@UbisoftSupport @Lunarei919 @UbisoftSupport redownloaded the game yesterday and bought it for a friend and we are both having the same issue. we are on pc and we were doing main game co-op i have ubisoft connect and he is on steam.
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Voltaire Surge
(@VoltaireSurge) reported
@AbrahaMosly @Necksplitter GhoTsu is just Samarai Far Cry. It's gorgeous and has decent combat but honestly, not too special. I did 2 playthroughs. I felt that Ubisoft hand crash into my skull within the first 5 hours rather forcefully. Red is probably gunna be like Origins. Which is just GhoTsu.
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Ryan Lee
(@RyanLee21143787) reported
@PSN_ElectricDC @assassinscreed Problem was it was never fully fixed and ubisoft should never of released the game so broken in the first place
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IdolForever
(@trump2Prisonnow) reported
@Sask6666 @UbisoftSupport Same. I purchased the GOLD Sparks of Hope. First DLC for items worked fine. Eshop says "Purchased". I have tried every UBISOFT trouble shoot on the forum. I even deleted the DLC (I have the physical copy) and redownloaded it. Nothing. HELP!!
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Fernando Alvarez
(@Algebraex) reported
@Ubisoft fix the issue were we have to login every time the PC launcher updates! #ubisoft #ac15 #AssassinsCreed
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IdolForever
(@trump2Prisonnow) reported
@UbisoftSupport TOWER OF DOOM DLC not showing up! I purchased the GOLD Sparks of Hope. First DLC for items worked fine. Eshop says "Purchased". I have tried every UBISOFT trouble shoot on the forum. I even deleted the DLC (I have the physical copy) and redownloaded it. Nothing. HELP!!
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IdolForever
(@trump2Prisonnow) reported
@UbisoftSupport @Scaz17 I am having this same issue. I purchased the GOLD Sparks of Hope. First DLC for items worked fine. Eshop says "Purchased". I have tried every UBISOFT trouble shoot on the forum. I even deleted the DLC (I have the physical copy) and redownloaded it. Nothing. HELP! PLEASE!
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Appalachian Gargoyle 🎮
(@AppaGarg) reported
@Ubisoft HEY HOW ABOUT YOU FIX YOUR ONLINE PLAY FOOLS
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Michael Scott
(@emstaxi) reported
@TheDivisionGame I'd really like to play The Division 2 on pc but since Ubisoft doesn't care to fix the crashing I'll go somewhere else. Its the only game I have problems with and thats pretty frustrating.
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DedManiels
(@MadDeniels) reported
@unvarnishedvoid it is a standard action adventure, with no immersive partaking in the story, and most of the world is window dressing, not even closely reaching the potential which the world could've had. this is an ubisoft open world game, the bugs were never the issue, the false promises were.
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Cyberstarnova
(@ethunderx) reported
@rando9292 That being said smaller price doesn't mean it isn't risky. The problem with Ubisoft is management issues and most companies just can't get management to right when it comes to games and Sony is 1 of the few that have been successful at it. With Ubisoft so out of shape yeah no.
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Eamonn Toland
(@EamonnToland17) reported
@Ubisoft I’ve been banned for 1 day because you guys can’t keep your servers up and I got ddosed and banned for 1 day this is bs man fix your game
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dnshaiku
(@dnshaiku) reported
@FajarDjamana @TheSettlersEN Turn off the game overlay in Ubisoft connect - that’s the common fix for this annoying (af) bug.
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