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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
East Falmouth, MA 1
Globe, AZ 1
Meaux, Île-de-France 1
Chicago, IL 2
Cergy, Île-de-France 1
Stirling, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • tankahma
    Tankahma (@tankahma) reported

    @Matt_The_Last @BigLipRadio @Ubisoft Bro what modern game that isn’t a LS game isn’t available to play anymore? This is not an issue for sp games. I guarantee you you’ll always be able to down load AC BF from July 9th till you die.

  • ThisisRazinShah
    Razin Shah (@ThisisRazinShah) reported

    @SynthPotato The older Ubisoft games are having issues with newer hardware. I tried playing Splinter Cell Blacklist on my PC and the game would lag like its running on a potato. It would be unfair to expect Ubisoft to support games that are 15 years old on new hardware

  • Zorklis
    . (@Zorklis) reported

    @SlySinatraa the problem with Ubisoft is that they split up all the cool tech into all the various games, while Rockstar shows it off in one big game

  • ReeceBLambert
    ReeceBLambert (@ReeceBLambert) reported

    @AccessTheAnimus @AsHNewT The original had outfits with perks, but I just know Ubisoft is going to make this **** ''killing an enemy restores your health'', or something else that is absolutely broken.

  • cloud154532
    Edco (@cloud154532) reported

    @SynthPotato Could just be a problem with Ubisoft. They still sell Ghost Recon Woodlands but the game legitimately takes 7 minutes to boot for me because I have hyper threading enabled. It boots normally if I turn it off, but I'm not constantly gonna do that just for one game

  • dagaminboi
    伊月曉人 (@dagaminboi) reported

    @k1rallik What but I thought Ubisoft was the problem

  • Raffaello00x
    raffaello (@Raffaello00x) reported

    @Arron_TK Ubisoft is nostalgia baiting all of you and you're falling for it, the reason AC has been failing is because the gameplay is repetitive, unpolished and boring. Every release is the same under a different theme. Better graphics on an old game won't fix bad gameplay

  • Jason_M_Honaker
    Jason Honaker ✝️ (@Jason_M_Honaker) reported

    @SmashJT Just got the email too, and all I have from Ubisoft are single player games that require me to sign in. I hate this company so much 😒

  • DeleteTf
    deleteTF (@DeleteTf) reported

    @kyegan_ @StopKilingGames @Ubisoft GOG is the same. That's how videogames have always been sold, the problem is that developers couldn't take your physical game away, while digital distribution allowed that, GOG solution is to offer DRM-free and offline installers so that you can still download it.

  • Crater_Bob
    Crater Bob 🇨🇦 (@Crater_Bob) reported

    @Fen0505 The cancellation of Patriots was the beginning of the end for Ubisoft. As for Black Flag, Assassin's Creed ain't my jam, but I am aware of the series' problems.

  • GeneratorRexy
    Rexy | OR3 Era (@GeneratorRexy) reported

    @DestinLegarie @Ubisoft Many old ubisoft ports on PC have random failures for certain hardware, it's completely random. And games like the first AC are broken unless you edit the game files. I wish they took their time fixing them.

  • SMthegamer1
    Shawn Matthews (@SMthegamer1) reported

    @Red_Ayan @C_skalt Based on the GDC timeline going around Unity had plenty of time, I think it was a management issue (not uncommon for Ubisoft)

  • Zengeku
    KatNoir (@Zengeku) reported

    @ShitpostRock2 The real issue is buying what's essentially a ****** Ubisoft game

  • realHardEight
    King Opp (@realHardEight) reported

    @Primm_Slim6969 @SynthPotato It is actually more of a Ubisoft negligence issue but people will just want a solution

  • montesquieu_cl
    CL Montesquieu (@montesquieu_cl) reported

    @Daftrabbit1 @SmashJT And even for their stock value a leadership change might not do that much when all their talent and veterans are gone, they're up to their eyeballs in DEI, and they have no worthwhile lineup. Confidence in Ubisoft is at rock bottom and their problems are all long-term.

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