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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
São Paulo, SP 1
Curitiba, PR 1
Pontivy, Brittany 1
Marseille, Provence-Alpes-Côte d'Azur 1
Ogíjares, Andalusia 1
Cergy, Île-de-France 1
Orléans, Centre 3
Vigo, Galicia 1
Cézac, Nouvelle-Aquitaine 1
Darmstadt, Hesse 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Charleroi, Wallonia 1
Capivari, SP 1
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • j0_mart1
    jmar (@j0_mart1) reported

    @Ubisoft @GhostRecon Can a support agent take a look at this and acknowledge whether they know about this issue or not and if it's being solved, please? @UbisoftSupport

  • AegisOfAvalon
    Aegis of Avalon (@AegisOfAvalon) reported

    @TheDivMobile @Ubisoft The fact it's is promoted for Steam and Ubisoft Connect ignored is an issue.

  • RealOscarMike
    RealOscarMike (@RealOscarMike) reported

    @Okami13_ @Ubisoft still has to fix the loading screen issue for intel

  • TheMook19
    Mike DeAngelis (@TheMook19) reported

    @Ubisoft Yo, the game crash while I was playing and now it just keeps crashing over and over again won't even let me get to the start menu.

  • ymnis_v1
    that 🥷🏾 you love to hate (@ymnis_v1) reported

    @RSDCDN then advocate for stronger consumer protection. because a Blu-ray ain’t stopping Ubisoft from shutting servers down, EA from delisting a game, or publishers from shipping 20GB discs that still require downloads.

  • realGorillaTape
    publius (@realGorillaTape) reported

    @trichotome Snake never should’ve been put in r6 siege. He’s completely busted. Also, how about @Ubisoft @Rainbow6Game fixes the ******* cheater problem before anything else

  • Bloxr6
    Bloxycolah (@Bloxr6) reported

    @ubisoft make it so siege doesn't crash more than a drunk driver on new year's eve ffs

  • Xarallei
    Xarallei ⚫🌑⚪🟣~🇪🇨🇩🇴🇺🇸 (@Xarallei) reported

    To be honest I feel like this is just an industry wide problem, not just a Ubisoft issue. There is such bad writing quality all around. We need good editors to come in and just be brutally honest with their writing teams. Good video though.

  • Begaria
    Begaria (@Begaria) reported

    Put about 5 hours into PoP: The Lost Crown. Good on Ubisoft on making a Metroidvania out of PoP. It's interesting, and pretty cool. It does have some problems. The combat is too floaty, and sometimes too easy as most enemies can be air juggled to death. No minimap? Bleh.

  • MohSkinnerr
    MohSkinner (@MohSkinnerr) reported

    @Ubisoft You have games that crash a lot; try to fix them and resolve their issues. I can't play a game if you have problems with your games. Fix that; don't be selfish and only care about money.

  • kismet_kismet13
    Kismet13 (@kismet_kismet13) reported

    @YankeeFreeUSA once i summon the mental energy to login to ubisoft connect again im gonna play this.

  • blencxs
    Blencxs (@blencxs) reported

    @MChriss8 @Lickman92 @lesbianadler Nope, i hope hes not paying anything to ubisoft. Just talking against piracy, btw i have no problem with who use pirated soft but have a problem with who criticize about buying games

  • tgzerosugar
    TQR (@tgzerosugar) reported

    Is anyone else having trouble logging into Just Dance rn I keep getting constant Ubisoft Server Errors @UbisoftSupport

  • happy__mathias
    Mateusz Wesołowski🇵🇱🇺🇦 (@happy__mathias) reported

    @3xhumed @GhostRecon @Ubisoft I figured it out. This is not game problem but outdated EasyAntiCheat. I'm legit player and I can't understand how it is possible to release "next gen" version of the game with buggy anti cheat addon. For all GR fans. Search for EAC bypass and your Wildlands should work fine...

  • VictusThraex
    Victus Thraex (@VictusThraex) reported

    @RazorwindVT @Ubisoft Yeah I had issues with a no longer used and deleted email. It took them a week but this was 10 years ago. Hopefully they are faster than that.

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