Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 7 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
16thHarmony (@16thHarmony) reported@DualBladeSteven @MoreLimitless And this means ZERO chance of these games going to game pass. And this is why Asha is very SLOWLY in the process of restructuring game pass. That will eventually be an archive service more akin to Ubisoft Classics. Steam is coming to take over from the Xbox store.
-
Riku Pasonen🌞 (@Raitziger) reported@JezCorden Ubisoft constantly loses login credentials on PC. Steam and Xbox app never.
-
Tôryk BirdThrowa (@Torykbirdthrowa) reported@HashionDiscord @HMBohemond two things can be true at once the model RANGE can be selling well, but that term is so vague that as long as it sells just above verage it's true. and with the tanks, it's probably true. at the same time, GW can be lying that the entire range isnt selling well, and can easily get away with it because they're never "entirely" lying. stock holders dont ask for specifics. they just get their good news and move along we've been seeing this with, namely, sony and ubisoft with Marathon and AC:Shadows respectively "OH THEY'RE DOING SO WELL GUYS REALLY WE'RE HONEST! THEY HAVE SO MUCH RETENTION!" and then you take a peak at the actual numbers and it's just plain false. i used an allegory before; "our summer catalog is selling well" summer catalog can encompase many things; shirts, shorts, swimwear, snorkels, sandals, hats, sunblock, ect ect ect ect. lets say some of the merch is only 20 bucks but the swimwear and snorkels are 80. lets say that behind the curtain, the swimwear isn't selling but everything else is. you can still say "the catalog" is doing well and not get in trouble. it's not a lie. you're just not being descriptive. in Warhammer terms; "The Custodes Range" can be selling well! but that includes bikes, tanks, dreadnaughts, heroes, infantry, ect ect. and is available for more than one setting (it's like how KT does well numbers wise because someone buying in invests into 2 games, or Demon collectors too.) even if the new infantry wasn't being well received/sold, everything else can cover the loss on that, and GW can still say its "selling well" again they're not lying...but they're not entirely honest. and why would they be if they said anything they wanted to do or keep doing was doing bad, as a public shared company they'd be strongarm'd to stop doing it anyway. this is the normal state of business. you tell just enough of the truth to keep your shares from flying off.
-
DXB-KNIGHT (@DXBNIN) reportedAugust is stacked, and most of it lands in the next six days. Here is what is actually confirmed versus what people are guessing at. CONFIRMED Aug 4: Final Fantasy XIV arrives on Switch 2 with a free trial, and its own separate subscription. Same day, Beast of Reincarnation, Game Freak's soulslike with no Pokemon in it, on PS5, Xbox and PC. Aug 5: Pokopia's first paid DLC, Bubbly Basin. Aug 6: Nintendo and Sony both report quarterly earnings. Take-Two follows on the 7th. Aug 7: Duskbloods network test selections go out. I applied, so this one is personal. Aug 13: Super Mario Sunshine joins GameCube Classics on NSO. Aug 20: Cost of Hope, STALKER 2's first major expansion. Aug 21-23: The Duskbloods closed test. FromSoft's first Nintendo exclusive in 23 years, with all screenshots and footage banned. Aug 21: Call of Duty MW4 early access beta, everywhere except Switch 2. Aug 25: Gamescom Opening Night Live, Geoff Keighley, roughly two hours, free everywhere. Nintendo, Xbox, Ubisoft, CD Projekt, Capcom and Bandai Namco are all confirmed exhibitors. Aug 26-30: Gamescom proper in Cologne. Aug 28: Elden Ring on Switch 2, delayed a full year so FromSoft could get it right. Same day, the COD open beta finally includes Switch 2. RUMORED, and treat it as such A third GTA 6 trailer around Aug 6. That comes from Tom Henderson reading Take-Two's habit of dropping marketing before investor calls, not from a leak. An Assassin's Creed Hexe date at Gamescom, from a leaker with a decent record. Ocarina of Time on Nov 12. ESRB rating filed, eShop page updated, and an amiibo dated to the same week. Circumstantial, but it keeps stacking up. Still no gameplay shown for a game Nintendo says is out this year. THE ONE TO WATCH Aug 6. Nintendo's quarter gets compared against the Switch 2 launch quarter, which was a record. The year on year numbers will look bad and the headlines will say sales collapsed. They did not. It is the same distortion that made June's US spending look down 21 percent when the first half was only 1 percent behind last year. Sony's is more interesting. Their quarter includes the disc announcement and an eight hour PSN outage.
-
Alex (@FaultyR6) reported@SynthPotato Ubisoft is worse now than it has been they don’t know how to make a good story let alone fix their mistakes they just make more. Handful of AC games should’ve been a separate IP and they should’ve continued the original planned story for sure
-
Happy Kuro Kitty is on BlueSky! (@HappyKuroKitty) reportedMy issue with this is how unilaterally they are making this decision that affects the company's which actually MAKE the games. Like if Guerilla or Ubisoft wanted discs for their next titles, they should have that choice. It's THEIR game, after all.
-
Utherverse.io - $UTHR LIVE! (@Utherverse) reported📝 Utherverse Files Patent Infringement vs. Ubisoft Over Virtual Nose Tech Used in Assassin’s Creed Nexus VR & Eagle Flight Utherverse Digital, Inc. today confirmed that it has filed a patent infringement lawsuit against Ubisoft, Inc. and Ubisoft Entertainment SA in the United States District Court for the Northern District of California (Case No. 3:26-cv-06098). The complaint, filed June 18, 2026, alleges that Ubisoft’s VR titles Assassin’s Creed Nexus VR and Eagle Flight infringe Utherverse’s patents covering a foundational technique for reducing motion sickness in immersive virtual environments. The asserted patents (U.S. Patent Nos. 9,977,495 and 10,528,129) describe systems and methods for inserting a stable, static visual reference—most commonly a virtual nose—into a user’s field of view while the rest of the virtual scene continues to move. This approach addresses a well-known technical problem unique to head-mounted displays: the absence of the real-world facial reference points that the human visual system relies on for stability. Without such a reference, many users experience disorientation and motion sickness. In Assassin’s Creed Nexus VR, Ubisoft offers a customizable “virtual nose” comfort option. In the earlier title Eagle Flight, the game renders a fixed eagle’s beak in the lower field of view. Ubisoft’s own game director for Eagle Flight publicly explained the design choice: “With a VR headset, our eyes don’t see the nose anymore, and our brain is destabilised. In Eagle Flight, the beak allows us to bring back that simulated nose effect and give the required stabilisation to be comfortable.” Utherverse inventors Brian Shuster and Gary Shuster developed and patented the technology years before these titles shipped. The company has long viewed the widespread adoption of comfort features based on its work as validation of the underlying innovation.
-
Ytfh (@YtfhR6) reportedI am trio queue and enemies immediately take it that i ddossed the server becuase i am known in com (typing ytfh-verse in chat). image of chat is AGMoli threatening me that im getting manualed. anyone who knows me knows that i dont ddos. if i get banned its sieges fault. The only possible Ubisoft accounts to ddos the game were my 2 random allies: RETOUR and Ciouddyy MATCH ID: 1167f87a-492c-468c-990e-7b7504fd3e08 @Ubisoft @Ubisoft_UK @UbisoftSupport
-
Topchef1288 (@topchef1288) reportedResynced fixes a historical error from the original of Black Flag… In the OG, a random soldier kills Blackbeard. But in Resynced it’s now Maynard. But this is now historically accurate Historically Maynard also decapitates Blackbeard and hangs Blackbeards head on the front of his ship to prove Blackbeard is dead #assassinscreed #ubisoft
-
Makan Ansari (@MakanAnsariCG) reportedAnd then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.
-
werewookiee (@werewookiee) reported@HighNGamingNews @PaulsGamingLive @klobrille I can't believe how stupid you have to be that after I agreed it was a Ubisoft issue and that I don't blame Xbox, you still said that I blamed Xbox. Is it reading comprehension or do your issues go far deeper than that?
-
Bouquet! (@Fursona3FES) reportedubisoft and ea have a competition on which launcher takes the most time for me to debug fix your ******* software oh my god
-
Vegetto71 (@vegetto71) reported@iyasele_o I have mine the same way and it doesn't give issues at all bruh, do you have the extension enabled and ubisoft connect to auto launch with windows?
-
pacman (@l_pachl) reported@Ubisoft When is the hdr getting fixed ? It's way to dark,it's the only game where even turning max luminance and exposure up doesn't help and completely ruins the graphics. Hoping for a fix so I can enjoy playing. Im just waiting for the game to get some patches and fixes before playing
-
Azure 🇨🇦🇭🇺 (@Azure_296) reported@Pirat_Nation What...? I love open world, but the problem is that some games have boring, empty, and soulless worlds like every Ubisoft game