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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
North Port, FL 1
Paris, Île-de-France 12
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
East Falmouth, MA 1
Globe, AZ 1
Meaux, Île-de-France 1
Chicago, IL 2
Cergy, Île-de-France 1
Stirling, Scotland 1
Antony, Île-de-France 1
Bremen, Bremen 1
Burlington, ON 1
Troyes, ACAL 2
Mer, Centre 1
St Albans, England 1
Marseille, Provence-Alpes-Côte d'Azur 2
Grenoble, Auvergne-Rhône-Alpes 1
Harlow, England 1
Valenciennes, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDiablix
    TheDiablix (@TheDiablix) reported

    @DarioColon1 @exocetr @EndymionYT No. That's literally just what occurred. Ubisoft claimed Shadows did well, all the while as soon as it's first month of sales was done they kicked selling everything into overdrive and got into legal trouble for lying to investors and loan companies over their quarterlies

  • Simpified
    ß (@Simpified) reported

    @TheGameVerse that cause ubisoft has severe leadership issues, out with the family.

  • __Cr0ss_
    Cr0ss (@__Cr0ss_) reported

    @Dexerto The problem especially with Ultimate was trying to justify the price hike by lumping a bunch of stuff no one cares about with it. I don't care about Fortnite Crew, I REALLY don't care about Ubisoft+, and any EA games that are halfway decent, I've likely already bought outright.

  • sweetbullett
    roger / damian 🐣| 🇮🇩🇸🇦 DMS broken check pin!! (@sweetbullett) reported

    @Rainbow6Game DEAR UBISOFT. I DECIDED TO COME BACK TO PLAY THIS GAME AFTER MONTHS OF NOT PLAYING AND THIS IS HOW YOU TREAT ME. I WILL HURT MYSELF AND MY MUTUAL, @DocPilled_ UBISOFT. BLOOD WILL BE ON YOUR HANDS IF YOU DO NOT FIX THIS IMMEDIATELY.

  • FiveStarGam1ng
    🇬🇧 FiveStar 🇬🇧 (@FiveStarGam1ng) reported

    @nobleChicken97 @XboxGamePass Cause people are still paying for things they don't want like Fortnite Crew, EA, Ubisoft etc. Taking COD out doesn't fix the issue ie poor games in the last few months. It should be more like a service you can pick what you want instead of being forced to pay for all of them

  • Proud2beGeechie
    The Notorious D.A.V.I.D (@Proud2beGeechie) reported

    @Puertorock77_ @NINJA_2029 Yep. This opens the door for the 1st party only tier that will be pushed later. I also think a 1st party online tier of gamepass could be on PS at some point, just like other publishers' service like EA Play and Ubisoft + are since their games are already sold there.

  • soutie117
    Richard Scholtz (@soutie117) reported

    @Ubisoft @Rainbow6Game guys what's going on with all the badges in siege some items for ops are missing some paid items from the locker are also missing why do we play something that's always broken always problems

  • neb59734028
    neb (@neb59734028) reported

    @xMBGx Thats a fair price increase given all of ubisoft backlog and fortnite subscription service is now included as well

  • pcgamerswin
    A.PC.Gamer (@pcgamerswin) reported

    @DepressedGeek66 @Ubisoft @UbisoftSupport Some people on Downdetector are saying they've had issues every day, lasting up to several hours at a time. I can only speak for today, personally. As this is the first time I've tried to log in for months.

  • ShyzleGaming
    Shizlebizle (@ShyzleGaming) reported

    @Mike_Tomlin_500 @UbisoftSupport @Ubisoft Looks "playable" to me. Typically Ubisoft game. Atleast you can play your games on consoles when their crap live service goes down and we can't even play offline games.

  • lilfozzzz
    Trey (@lilfozzzz) reported

    @Ubisoft how is everyone boosting and smurfing lmaoo fix it you retards

  • yDinoR6
    dino (@yDinoR6) reported

    @NBDY2k @kutoldFPS Wait but he’s never cheated on a video game wtf! @Ubisoft fix ur game🤬

  • ToroLeStrong
    ToroSLB (@ToroLeStrong) reported

    I am tired of needing accounts for every game company. I bought Rayman for my kid on steam. I paid for the game. i own the game, I should be able to click play and play the damn game. Instead I'm staring at @Ubisoft 's broken login system. @Steam should ban devs who require this.

  • SimonGolde14312
    Simon Goldenstein 🇮🇱🎗🇫🇷 (@SimonGolde14312) reported

    @ManwithoutF @StarWarsOutlaws Ubisoft is ill-managed by a family of dumb frenchmen called Guillemot. The son of the founder is supposed to fix the company but everyone is laughing at this loser who has neither experience, nor talent ...

  • Proud2beGeechie
    The Notorious D.A.V.I.D (@Proud2beGeechie) reported

    I also think, at some point the 1st party only tier can be added to PlayStation since similar services like EA Play and Ubisoft+ already exist. Xbox games are already on PS, just like every other publisher. The issue would be the revenue split as 30% is the standard platform fee

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