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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dieppe, Normandy 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
Fairfield, CT 1
Milan, Lombardy 1
Teresina, PI 1
Mejorada del Campo, Madrid 1
Rennes, Brittany 1
Champigny-sur-Marne, Île-de-France 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Santa Cruz do Sul, RS 1
São Gonçalo, RJ 1
Isola Maggiore, Umbria 1
Lomé, Maritime 1
Aïn Kercha, Oum el Bouaghi 1
Tizayuca, HID 1
Paris, Île-de-France 5
São Paulo, SP 1
Curitiba, PR 1
Pontivy, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • purchase_jack
    Jack🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@purchase_jack) reported

    @UbisoftFR @GhostRecon any plans to fix some of the bugs that have been introduced through the latest 60fps patch, for ghost recon wildlands?

  • FoxHoundUnitMGS
    IsItImportant? (@FoxHoundUnitMGS) reported

    @Thirteenthsteps there's only one small problem, first of all, take2 is not the first with such price tag, second thing, GTA 6 will absolutely worth it, since it's rockstar we are talking, not EA or Ubisoft.

  • gamingbackup2
    #InvestigateAncelotti (@gamingbackup2) reported

    Yes, an open world game filled with repetitive and mindless tasks that fills your little brain with dopamine this ain't like what Ubisoft has been doing for more than a decade, no. Btw the idea of an adult sayong that gaming helping with problem solving 🫩

  • Savage_Life6TTV
    Savage_Life6 (@Savage_Life6TTV) reported

    @Anihilus2 @nuhre_ I don’t **** with Ubisoft after disrespecting the Japanese culture like they did so I get that but come on pricing problems just for gta 6 when all these company’s have been doing it forever that’s insane to me lmao

  • JustAnAnimal47
    Just An Animal (@JustAnAnimal47) reported

    @UbisoftSupport @Ubisoft @UbiMassive WHY do you create STUPID **** just to piss people off? Broken Rain = Broken ******* GARBAGE. But your lag switch champions got it! 🖕🏼🖕🏼🖕🏼🖕🏼

  • VirtualMunke
    Munke (@VirtualMunke) reported

    @TheRAFITI69 That's not on Ubisoft though. I'd rather they take their time and get it right instead of releasing a half assed attempt only to fix it a couple weeks later. Theyre actually taking the time to quality control their shi again and im all for it

  • jali_06
    𝐉𝐀𝐋𝐈𝟐𝟎𝟎𝟔® (@jali_06) reported

    @hergeleyim @TheDivMobile @UbisoftSupport Try unlinking both Ubisoft and Twitch accounts, then relink them and log out of both. Then log back in; this might resolve the issue.

  • killine01
    Orcbolg (@killine01) reported

    @ridwanarvi Its kinda annoying that Ubisoft is still not fixing their Uno server issues. Its always like this on Uno streams. Glad they saved it on Pokajan

  • _DanT64_
    Dan (@_DanT64_) reported

    Anyone ever had a ps5 issue where no Ubisoft discs read? Perfect condition, have worked no problem before, and every other physical game works fine, but not a single one of my Ubisoft discs work? “Can’t recognise the disc”? @UbisoftSupport @PlayStationUK any solutions?

  • selnor1983
    Richard Loveridge (@selnor1983) reported

    @Colteastwood Think the issue is the hype around Marvel Insomniac games isnt there anymore. I have the same feeling about Wolverine as I do about a new Ubisoft game. Just have veryittle interest in Spiderman 3 with a Wolverine skin. Insomniac should forgrt Marvel and make something OG.

  • kai_cabero
    Kai Cabero (@kai_cabero) reported

    65-70% of every founder, BD lead, and sales director I speak to says the same thing "We hired an agency. Spent months explaining our product. They nodded, took notes, and came back with leads who still didn't understand what we do." And in deep tech, AI, robotics, and SaaS this problem is terminal Because your buyers are technical Your product is complex And most salespeople can't speak the language well enough to get a $50M infrastructure company to take a meeting seriously So I built a process that removes that barrier completely I call it Strategy Map Selling Traditional sales: unclear expectations, 5 calls, endless back and forth, implementation feels slow, you're seen as a salesman Strategy Map Selling: prospects see clear deliverables upfront, two steps only - triage and onboarding, implementation feels immediate, you're positioned as a problem solver That's it No 12-step sequence No 6-month nurture campaign No hoping the prospect remembers who you are after call number 4 Triage confirms fit Strategy map shows the path Onboarding starts the clock Enterprise sales cycles that used to take 3-12 months compress to weeks Not because of a clever script but because clarity and structure move faster than persuasion every single time I've had conversations with C-suites at Fox, Samsung, Ubisoft, Avalanche & Lenovo None of those conversations happened because someone was a great salesman They happened because the infrastructure was right, the message resonated, and the process removed all the friction between interest and signed contract That's the whole game Comment the word "Strategy" and i'll send over a video showing how this system works

  • NHstopguy
    appealtoheaven (@NHstopguy) reported

    @OfficialNyps the pixel peek problem would be solved almost entirely if Ubisoft had the ***** to make bullets come out of the barrel instead of the optic

  • zanekaneonair
    ZaneKaneOnAir 🇨🇦🇺🇸🇬🇧 (@zanekaneonair) reported

    @TimoTweetss This might be a hot take, but if these bosses were in a game and were handled well, no one would complain. The only problem is that it is Ubisoft.

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    You bought The Crew. Ubisoft kept the kill switch. That’s the whole live-service trust problem in two lines. Publishers spent years training players to accept "ownership" that expires the moment servers stop making business sense. Then they act surprised when people stop believing the next promise. Stop Killing Games matters because preservation isn’t just nostalgia. It’s a line in the sand on whether selling a game means anything after the quarter closes. If a company can take your purchase, flip the OFF switch, and call that normal, you do not own a game. You own temporary access with better box art. "Just trust live service" aged exactly how everyone with a memory said it would.

  • MagnaCarta80
    MagnaCarta80 ★ (@MagnaCarta80) reported

    @Ubisoft the world ascension 2 event is absolutely broken. The zahamaribus are way overtuned. Fix it.

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