Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Colorado Springs, CO | 2 |
| La Salvetat-Saint-Gilles, Occitanie | 1 |
| Domèvre-sur-Durbion, ACAL | 1 |
| Aracaju, SE | 1 |
| The Colony, TX | 1 |
| Manthelan, Centre-Val de Loire | 1 |
| Taubaté, SP | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Berlin, Land Berlin | 1 |
| Franco da Rocha, SP | 1 |
| Lages, SC | 1 |
| Weymouth, England | 1 |
| Vitória, ES | 1 |
| Passo Fundo, RS | 1 |
| Ponta Grossa, PR | 1 |
| Campina Grande, PB | 1 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Blacklist : Ammzee
(@_AdoifRizzler) reported
@Alfskini just had a chat with ubisoft they’ll solve this issue asap sorry for the disturbance 👍🏼
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Nika
(@nikaonline) reported
Screenshots in Ubisoft games do no longer work since days. Any plans to fix it, @UbisoftSupport?
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Abdullah Dawood
(@Abdulla__Dawood) reported
@Ubisoft Fix seige rank servers on seas and ap southeast takes 20mins to queue into one match
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Amazing023
(@amazingenius) reported
@RagityS @UbisoftSupport @Ubisoft You are not facing this only got this problem yesterday but was referred to VAN_KAYLA5 on Instagram and he was helpful
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Alex
(@TlGOBITTYSS) reported
@Ubisoft Not playing one of your games till you fix the cheating problem in @Rainbow6Game
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KLR Gopher
(@KLRGopher) reported
It's been 15 hours since I logged my issue with @UbisoftSupport and still no response.. Isn't @Ubisoft one of the biggest game companies in the world?
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Ryan_ace
(@ace_reel5598) reported
@Chris_A_Diez @Ubisoft @UbisoftSupport If this still persists I'd recommend contacting #gregtech001 on Instagram He helped me fix something quite similar a couple of weeks ago And he should be able to help you out
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mesqaliNe 🇺🇦🏴☠️
(@FlipFg) reported
@Ubisoft Diablo IV, a lot of Diablo IV. Jesus Christ that was a huge amount of Diablo IV! I may have a problem...
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TimmiGrant
(@TimmiGrant87) reported
@Man2017Weather @TheDivisionGame @xTony_T_x Suppose guns are the problem. Bans: not the solution. Behaviour modification is more effective when done in advance (training) not afterward (while in prison or during release program). Perhaps Ubisoft should just shutdown the servers for 14 days, then perma-ban exploiters.
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Bezos Prime, Kell of Amazon
(@thisismoe_) reported
@mislead @TheDivisionGame They did this a couple of times in TD2, I got a two week suspend and a char rollback for doing god knows what way back when the game still had some glimpse of a future after their DLC dropped...game was absolutely manhandled thanks to ubisoft not knowing how to do life service
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Mathieu Lizotte
(@matlizotte) reported
@UbisoftSupport In a nutshell. I open a ticket and get responses within 15-20 minutes. Issue isn't resolved (money I put in the wallet the website won't let me spend) so I ask for a refund... Over 24h later, I'm still getting ghosted by support! #Ubisoft #badbusibess
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Matt Lugg
(@lugg_matt) reported
@Ubisoft echo drone can’t stop defuser? Please fix this bug it’s excruciating to lose ranked matches to it
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P S J B
(@sj_burnside) reported
@Ubisoft bro, i keep getting disconnected FIX THIS PLEASE IM AB TO BE BANNED
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Noel
(@sharkbians) reported
@Kobold_Factory Zelda, Final Fantasy, and Tales of all have had this problem recently and it really sucks as a fan of all three they're now just (respectively): -generic open world Ubisoft clone -generic action game -generic action game there's no flavor anymore
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King Zef
(@KingZefTV) reported
@KittenMittensr6 @SnoopySmells @Ubisoft I don’t think anyone is arguing if it’s ok or not. More or less is it really a easy fix. Especially with the streamer mode not counting as real names. Might take. But to get dual systems set up like that
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