Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Carmel, IN 5
Hamburg, HH 5
Gummersbach, NRW 4
Lyon, Auvergne-Rhône-Alpes 4
Berlin, Land Berlin 4
Prague, Hlavní město Praha 4
Zionsville, IN 3
Rennes, Bretagne 3
Toulouse, Occitanie 3
Belo Horizonte, MG 3
Les Mureaux, Île-de-France 3
Essen, NRW 3
Helsinki, Uusimaa 3
Genève, GE 3
Milan, Lombardia 3
Vienna, Wien 3
Madrid, Comunidad de Madrid 3
Tourcoing, Hauts-de-France 3
Colchester, England 2
Recife, PE 2
Augsburg, Bavaria 2
Croydon, England 2
Toronto, ON 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
Angers, Pays de la Loire 2
Munich, Bavaria 2
Las Palmas de Gran Canaria, Canary Islands 2
Barcelona, Catalunya 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • _Gravvv 𝙂𝙧𝙖𝙫𝙫𝙫 / 𝘼𝙠𝙪𝙢𝙭𝙝 🇮🇹 (@_Gravvv) reported

    Drop me a ******* ubisoft service phone number idc where i just wanna scream at these loosers

  • megmazzle m.gaebler(🦇) (@megmazzle) reported

    Ubisoft seems to make games for the sole purpose of funneling users into their gaming service and their games are infinitely worse for it

  • PixelTheCheetah Pickle Da Cheeto (@PixelTheCheetah) reported

    Ubisoft is literally the WORST game dev out there. Siege is irreparably broken on xbox to the point where I can't install it because it's trying to force an update before the thing is even installed. Get your **** together

  • YunhoThatsWut Yunho wut? 🏴 (@YunhoThatsWut) reported

    @jerrymmoss @UbisoftSupport @Ubisoft On release it didn't have many bugs but the first wave of dlc brought some. I still haven't had too many issues on PC

  • SpiritWolfo Spirit (@SpiritWolfo) reported

    Uplay won't let me sign in. Hecc

  • Fondajames James Fonda (@Fondajames) reported

    @Consigno10 @4Most_gg @Ubisoft Then take care of your devices better, they can last many years and servers have to be kept at or near top performance so they need constant maintaining. My gamecube still works after 20 years, but no major service is using servers older than 5

  • LynnSerani Lynn Serani (@LynnSerani) reported

    @growtopiagame Problems: 1. Server potato. 2. Too many disconnecting due to "too many players are logging in" 3. SDB Ubisoft: "So anyways heres our new event Summer clash. You're welcome."

  • AussieDingos Aussie (@AussieDingos) reported

    @UbisoftSupport Its happening to everybody in my group. Sometimes it shows one or two, others it shows all, or none at all. we've found a fix through inviting through the Ubisoft connect app instead of the in-game version but still.

  • Wrench_Wrecker Wrench (@Wrench_Wrecker) reported

    @Ubisoft @watchdogsgame ubisoft. me angy. fix.

  • ValiMarcu1 Vali Marcu (@ValiMarcu1) reported

    @dreamc4tch3r1 @UbisoftSupport "A Ubisoft server is curerntly unavailable ..." ... This error pops up for me

  • PurityTheJoke PURITY (@PurityTheJoke) reported

    @pcgamer The game died after Unity. Unity had its issues but it hasn't been legit Assassins Creed since. Ubisoft shifted the game and have made it something its not. Valhalla is literally a Viking game period. The name "Assassins" is for a reason isn't it?

  • longwoodjklcdn1 longwoodjklcdn (@longwoodjklcdn1) reported

    @ASTROGaming Walls and shadows main storyline mission for Valhalla. Broken and couldn’t progress in the game. Emailed and emailed Ubisoft for months, no fix. Spent good money for a broken *** game. Done with assassins creed and Ubisoft for ever.

  • JefferyDGordon1 JGAtlas (@JefferyDGordon1) reported

    @UbisoftSupport ongoing issue with Valhalla.Started a new game after losing all my progress from June 2021. Now the new game I started gets a message of "issue with connecting to server" and my saved data is gone, again.I don't have this issues with any other Ubisoft games

  • KezyaStevanie kezya stevanie (@KezyaStevanie) reported

    @Bruvfii @Ubisoft Go inbox #bryanhack22 service provider on Instagram he is fast and Accurate in recovering hacked and suspended account, he recovered my account within 30 minutes, he is the best

  • Masked_PlayerX PlayerX (@Masked_PlayerX) reported

    @Heithtrev1 @Nazoseiker @LegacyKillaHD Ragnarok looking like DLC is a completely different problem. (If a problem at all) But at least it looks like a game that has had extra time. Same goes for dying light 2. Far cry looks like **** because it's Ubisoft lol. I'm not defending that game.

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