Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Orléans, Centre | 4 |
| Chatham, England | 1 |
| Paris, Île-de-France | 18 |
| Metz, ACAL | 4 |
| Bey, Bourgogne-Franche-Comté | 1 |
| Châlons-en-Champagne, ACAL | 1 |
| São Paulo, SP | 2 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
| Bègles, Nouvelle-Aquitaine | 1 |
| La Louvière, Wallonia | 1 |
| Lakewood, NJ | 1 |
| Missouri City, TX | 1 |
| Charleroi, Wallonia | 1 |
| Lille, Hauts-de-France | 3 |
| Pierrevert, Provence-Alpes-Côte d'Azur | 1 |
| Rennes, Brittany | 3 |
| Soumagne, Wallonia | 1 |
| Bradford, England | 1 |
| Amiens, Hauts-de-France | 2 |
| Elche, Valencia | 2 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Cochin, KL | 1 |
| Pont-Saint-Vincent, ACAL | 1 |
| Newport News, VA | 1 |
| Umuarama, PR | 1 |
| Sète, Occitanie | 1 |
| Fischerbach, Baden-Württemberg | 1 |
| Dublin, Leinster | 1 |
| Montauban, Occitanie | 1 |
| Puteaux, Île-de-France | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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BoomerBuilds (@BoomerBuilding) reported@plainoldcj @SebAaltonen Good to know that even professionals run into this problem. It’s sad, because I got the base concept working pretty quickly with the Ubisoft LAFAN1 set, but finding a large enough animation set that is usable commercially seems almost impossible. Maybe a group of indie developers could work together on something.
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RasKovitch (@DoGputi) reported@TheHiddenOneAC @xj0nathan dude its just skill issues , like i dont understand why everything it has to be ubisoft fault its getting boring
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primescrim. (@_IScrimI_) reportedThe FPS this season is terrible man, it says i average 354 in the benchmark but go from 320 dip down to 180 constantly. Fix the fps @Ubisoft @Rainbow6Game
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just jonez (@jonezkaranja) reported@Ubisoft hello am having a hard time accessing my ubisoft account keeps telling me that i have attempted to login and i havent login to my account in years? I have dm support in twitter but zero response kindly assist...i cant even login ubisoft connect to playstation
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FailedForgiven (@FailedForgiven) reported@InsiderGamingIG Question what happens to the games? I know a lot of people hate Ubisoft but I enjoyed the Far Cry series, Assassin's Creed, Ghost Recon, Prince of Persia, Ray-man, splinter cell, the division & watch dogs. Gamers today set unrealistic expectations for games & are the issue.
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Evan? (@EvanMeiste) reportedIt’s a little astonishing how nationalizing Ubisoft would fix many issue with rainbow six siege. Perhaps this is how the ndp campaigns to get the votes of young men
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bum lao (@bum_lao) reported@LikeToBeBossy You do realize its not just Xbox having to fix itself right? The industry as a whole is in trouble. Sony has closed multiple studios over the last couple years same with Ubisoft and Square sold off some studios and ip etc. Its not just an Xbox problem.
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bigz (@bigz_r6) reported@Rainbow6Game love how ubisoft ignores the community and chooses the useless things to fix
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Bluesheep (@bluesheep100) reported@weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.
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baun (@baundiesel) reportedLayoffs suck especially when done by a division under a multi trillion dollar company but this is happening amidst Ubisoft layoffs and rumored job cuts coming to Playstation as well. These journalists know these things, they know this is a industry wide issue, why play dumb?
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IMRavnos (@Imravnos) reported@Shurikanblade @AussieGamr As to re-releases, Nintendo has been doing this since the Wii. Just look up the list of re-releases, remasters and remakes. It may surprise you. To be clear, this is NOT a “Nintendo” problem, it is a AAA problem. Sony and M$ do this as well. As does EA, Ubisoft etc…
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Just Harry (@hahayeahmate) reportedRanked 3.0 matchmaking is genuinely awful. It should not be the case you have 1 decent win and then the next 3 you are unfairly matched against people who clearly should have been placed much much higher than they are! Same bs from 2.0 repackaged, fix up! @Ubisoft @Rainbow6Game
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Zac137 (@ZedOP22) reported@IGN Ubisoft announced a loss of 13 Billion Euros 1925-26. The problem is they kept pouring money into dying franchises like Assassin's Creed, as now its just repetitive and boring. They overestimate its brand influence, just like Far Cry.
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Dookie1985 (@Dookie1985) reported@UbisoftSupport I can say 100% there was an issue at Ubisoft. Last night, we were able to join a random players game.
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Clo (@cl0det2e) reported@alexlimitedart @lus1naut this was an joke edit someone made regarding pamela anderson's upcoming ubisoft game VIP, how is it gonna promote rayman2 if it literally says ''tonic trouble between drugs and prostitution we found him'' ???
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