Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 3 |
| Delhi, NCT | 1 |
| Mittweida, Saxony | 1 |
| Erstein, ACAL | 1 |
| New Delhi, NCT | 2 |
| Morrisville, NC | 1 |
| Berlin, Berlin | 1 |
| Montbéliard, Bourgogne-Franche-Comté | 1 |
| Clarkston, MI | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Palm Bay, FL | 1 |
| La Garenne-Colombes, Île-de-France | 1 |
| Vizille, Auvergne-Rhône-Alpes | 1 |
| Cape Town, Western Cape | 1 |
| Saultain, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Johannesburg, Gauteng | 1 |
| Milton Keynes, England | 1 |
| Beauvais, Hauts-de-France | 1 |
| Hackney, England | 1 |
| The Beaches, ON | 1 |
| Frankfurt am Main, Hesse | 1 |
| Helsinki, Uusimaa | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Katzweiler, Rheinland-Pfalz | 1 |
| Freyming-Merlebach, ACAL | 1 |
| Prescott, AZ | 1 |
| Rio de Janeiro, RJ | 1 |
| Northampton, England | 1 |
| Dreux, Centre | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Bad_Emil (@BadEmil96) reported@Ubisoft the only game that fix the u be soft mind virus
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M. (@ikkisooo) reported@UbisoftSupport @assassinscreed Dolphin error in all of my ubisoft games? Is there a fix deployed??? It has been 2 days now?? @UbisoftSupport
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socks (@xtremesocks) reported@HyPeRXKo @Shpeshal_Nick The problem is Ubisoft is creatively bankrupt and has been for 15 years
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SiRiUS CoOp (@SiRiUSCoOp) reported@NikTek haha! Well, I actually loved Ghost Recon: Wildlands. But they Ubisofted it for sure. Amazing world, graphics, physics. Tech wise Ubisoft was always solid. But then their designers... layered a **** tier copy pasta bullshit ontop. Good thing it played well as a sandbox. Their designers are the problem. They literally write papers on yellow paint and how awesome it is. Their goal is to make money, and their method is to appeal to "broader audience". That was probably written in large font in their meeting rooms. So, while I would love for it just to be the name which causes the quality drop, it is actually just the people. It was always the people. They suck. That is why "made by ex-ubisoft" is a lol to me.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Paul Mercado (@MagumoKawasaki) reported@KindaFunnyVids GPU 20$ Then at that point for stuff like the fortnite sub, or a wow sub, or even a 14 sub, they should be ad ons. Not forced in to the price. Sorry but if you are adding stuff like ubisoft classic and other things that add games to the service library, it shouldnt up the price.
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qasual (@yungplxgue) reported@J7ck_R6 @kuba_oof tbf it most definitely is ubisoft. every other game its standard but siege is just horrible with performance issues
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Owlz (@Owlz1865) reported@HuntressSellia I think the larger issue is just shoehorning in an open world to a game that's meant primarily to be linear, it just means the linear objectives take longer to get to for no real reward It happens a lot, particularly with Ubisoft games and makes them a chore to actually play
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aaron thomin (@aaronthomin) reported@TheDivMobile i think the rewards stuff is broken because i gog my cross game stuff for resurgence but not for division 2 and they are link to the same ubisoft connect account
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Joshua Bell (@massaBeard) reported@NikTek Problem with Ubisoft is they always give more an illusion of a huge world, but in reality it's a bunch of copy paste ****.
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Did you log in as guest from the beginning? I don’t exactly know how to link an account. Usually once you sign in with Ubisoft connect, it automatically makes your “guest” account your main account, but I’m not sure on this, it’s just a theory
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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AJhirron (@jhirron) reported@terminallyOL Tbf I think this is just an interactive guide map. If you looked up one for Elden it would also look like this. The main issue with Ubisoft and specifically AC Valhalla is they put ALL of this info IN YOUR FACE. And the actual in game map would look like this combined with a million different things on the hud that just leads to an extremely overwhelming and cluttered experience lol. Ironically when Elden dropped a couple Ubi devs started dry hating on the TL about the lack of hud and “direction” because they genuinely cannot understand why ppl DONT want maps like this in the actual game.
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marcus nyo (@NyoMarcus42074) reported@TheDivMobile No audio, can't log in with Ubisoft Connect ( shows an error) , game laggy, delayed responsiveness, yeah I don't exactly think that this is a game that have been fully developed
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Ramon Powell (@crnbread) reported@TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.
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