Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 8 |
| Madrid, Comunidad de Madrid | 4 |
| São Paulo, SP | 3 |
| Carapicuíba, SP | 3 |
| Prague, Hlavní město Praha | 3 |
| Hamburg, HH | 3 |
| Embu, SP | 2 |
| Phoenix, AZ | 2 |
| Frankfurt am Main, Hessen | 2 |
| Porto Alegre, RS | 2 |
| San Jose, CA | 2 |
| Kornwestheim, Baden-Württemberg Region | 2 |
| Moncton, NB | 2 |
| Seattle, WA | 2 |
| Bari, Puglia | 2 |
| Le Mans, Pays de la Loire | 2 |
| Orlando, FL | 2 |
| Dronfield, England | 1 |
| Austin, TX | 1 |
| Duluth, MN | 1 |
| Vienna, Wien | 1 |
| Dallas, TX | 1 |
| Lübbecke, NRW | 1 |
| Diadema, SP | 1 |
| Helsinki, Uusimaa | 1 |
| Floudière, Centre-Val de Loire | 1 |
| Leipzig, Saxony | 1 |
| Herne, NRW | 1 |
| Saint-Jory, Occitanie | 1 |
| Aubière, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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R6 Analyst
(@R6AnalystApp) reported
The new Ubisoft maintenance update broke the Overwolf integration. A fix is in the works. 🤞
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Jerad Copeland
(@DiscoFountain) reported
judging by my quick research @Ubisoft is just ignoring this problem, yay.
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John Hosie
(@hd_UDIC) reported
@ac_landmarks Wish Ubisoft would fix Unity to allow for a proper New Game, and also to fix the broken Initiates system
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Lilly :)
(@lillystoreyy) reported
@UbisoftSupport i can’t login to my account it just says “a Ubisoft service is currently unavailable. Please try again later.”
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😼
(@SixsaR6) reported
@SnakeOsaurus @Cheetah2G so i login to their account and download uplay version?
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CeeWaa
(@Ce3Waa) reported
@ST_Round @_Tom_Henderson_ just saying that cause, ubisoft want to convert to f2p live service, and heartland is gonna be a br type game
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Alecfisher
(@alecfisher01) reported
@halftheaxis @R6Extraction It won’t be fixed and content creators in siege will continue to have very low standards for what’s considered “steps in the right direction” Ubisoft loves to be invasive in hopes it’ll solve issues when they being a billion dollar company could literally get a better anti cheat
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Xargothraxas
(@OttawaInvader) reported
@Ubisoft Please fix Syndicate on PS5. I no longer have my PS4 and I really want to finish it. The new DLC for Valhalla looks great btw, and that 60fps update for Odyssey was fantastic.
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Bertram Hein
(@BertramHein) reported
@_Tom_Henderson_ so worse than anthem?? i mean i knew ubisoft asia branches have a ton of internal issues, especially singapore ( deving skills and bones ) from people i knew that worked on that. @jasonschreier skull and bones 5-pager when ?
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Filthy6
(@justinvailes) reported
@Rainbow6Game As a Veteran in Siege who has hit Platinum ever Season and am currently Clearance Level 486 I will say, if Ubisoft doesn't add Cell Phone Verification to Console also then I'm quitting this dead game. Smurfing is huge issue for Console and we're tired of it just as much as PC!
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JT Strickland
(@JTStrickland45) reported
@PeterKlock91 @RealArcherEarl @BenjiSales Visuals and Exploration mean absolutely nothing. If a sequel can’t even have better visuals then there is a major issue. More of the same doesn’t generate hype? Then wtf do you call Ubisoft?
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Riders Republic
(@RidersRepublic) reported
@JustSprinklez Hey there! If you're having connection issues, have you tried completing any of the steps from our Ubisoft Support Portal or contacting @UbisoftSupport?
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Lewis Smart
(@LewisSm13427739) reported
@Ubisoft Assassins Creed is broken for me. The Forge and the Flame is stopping me from getting the platinum. The people are just standing there! Please help as this is sending me insane!!!
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Schlat
(@YoSchlat) reported
@KingOHamsters @shbzz @Rainbow6Game you can still use them, but that’s a sony/microsoft issue not ubisoft
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JenovaBathory
(@OliviaMuniz15) reported
@assassinscreed @Ubisoft My only issue with this is that there are tons of performance problems with AC Valhalla that don't allow you to progress throughout the main story. I'm excited for this, but I'd rather there be an announcement about countless bugs getting taken care of.
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