Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Burgkirchen an der Alz, Bavaria 1
Harleysville, PA 1
Katy, TX 1
Contres, Centre-Val de Loire 1
Realengo, RJ 1
Bielefeld, NRW 1
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • bioswat Nikita Yudin (@bioswat) reported

    @KKazma2020 @NetflixGeeked @Ubisoft What's your problem?

  • Fibrocyter Amadeus (@Fibrocyter) reported

    @UbisoftSupport Hey are you guys still having issues with delivery of games purchased from the Ubisoft Store? I bought the game and I've been waiting for 2 days and it's still not on my account

  • RyanSinofPride Ryan (@RyanSinofPride) reported

    @Ubisoft PLEASE FIX UNO! PLEASE! THE GAME IS ACTUALLY BROKEN AND UNBALANCED

  • KimmyHed11 KimmyHed (@KimmyHed11) reported

    Ubisoft pls just fix your ****.

  • AndrosAurora AndrosAurora (@AndrosAurora) reported

    @artsyomni I honestly think Rayman has a bigger shot at getting into Smash than Crash does. Nintendo probably has a closer relationship to Ubisoft more so than Activision. Both deserve a spot, but Rayman’s chances might be more favorable.

  • ToatesGoats Ben Wright (@ToatesGoats) reported

    @Ubisoft @Rainbow6Game Love when ever I'm trying to play a ranked game and my controller dies so I switch the battery or put it on a chord and I cant press A or X to make the game recognize my controller is in. This has been here for too long fix your bug this ones simple.

  • AlpaccaR6 Alpacca (@AlpaccaR6) reported

    @Ubisoft @Ubi_Melo @Rainbow6Game any updates on how you plan to fix ranked? between cheaters, mmr rollback, and the 700 mmr gap it feels borderline unplayable. not only that but I get matched against stacks that are +800 elo or -800 elo constantly.

  • richhomiechapo Los (@richhomiechapo) reported

    Tomorrow is E3 and I’m going to watch the Ubisoft announce a bunch of broken unfinished games like a dork

  • NightEagle256 Al Mackenzie (@NightEagle256) reported

    @Sceaser1788 @McFinnaPants @Ubisoft_UK You are part of the problem, not the solution, supporting a game company who care little about their employees. Your reply shows that you support Ubisoft’s atrocious actions and will continue to do so

  • enterzalman Zalman (@enterzalman) reported

    @Nibellion Nintendo noticed there was a Ubisoft game that hasn't leaked yet and decided to fix it

  • JacobbNeill Jacobb O'Neill (@JacobbNeill) reported

    @UbisoftSupport I recently bought Rocksmith for Steam and activated it on my Uplay account When I launch RS I am prompted to enter the key again but its giving me an error I contacted Ubi support and they said they had no answer and to keep an eye on the forums Do you know a fix?

  • FuzionXIV FUZION #PRIDE (@FuzionXIV) reported

    @NetflixGeeked @Ubisoft The issue with everyone crying about no new game is if they made one and ****** it up (which is highly likely) the energy would be very different.

  • XinguIarity 𝔾𝕒𝕚𝕟𝕤𝕓𝕠𝕣𝕠𝕦𝕘𝕙 🌺 (@XinguIarity) reported

    Yeah screw it I may stay up till the Ubisoft stuff. I'll fix my sleep schedule after E3 season

  • svalbaz Svalbaz (@svalbaz) reported

    @PlayersToo Can’t stand the hype around Ubisoft or #UbisoftForward they’ve incorporated real money in-game stores to singleplayer games.. designed to sell ‘time savers’ for cash, after designing games to be a grind. They’re also on record as wanting to move everything to a Live Service

  • SonicmanTheBest SonicmanTheBest 🇺🇸 (@SonicmanTheBest) reported

    I will be doing a recap video to Ubisoft Forward instead of a reaction video to avoid potential copyright strikes. Just Dance 2022 will be issue.

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