Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dieppe, Normandy | 2 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Ciudad Jardín, MEX | 1 |
| Montréal, QC | 1 |
| Haguenau, ACAL | 1 |
| Val-d'Or, QC | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Les Abymes, Guadeloupe | 1 |
| Rio de Janeiro, RJ | 1 |
| Bompas, Occitanie | 1 |
| Lanús, BA | 1 |
| Montaigu, Pays de la Loire | 1 |
| Hortolândia, SP | 1 |
| Fairfield, CT | 1 |
| Milan, Lombardy | 1 |
| Teresina, PI | 1 |
| Mejorada del Campo, Madrid | 1 |
| Rennes, Brittany | 1 |
| Champigny-sur-Marne, Île-de-France | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Santa Cruz do Sul, RS | 1 |
| São Gonçalo, RJ | 1 |
| Isola Maggiore, Umbria | 1 |
| Lomé, Maritime | 1 |
| Aïn Kercha, Oum el Bouaghi | 1 |
| Tizayuca, HID | 1 |
| Paris, Île-de-France | 5 |
| São Paulo, SP | 1 |
| Curitiba, PR | 1 |
| Pontivy, Brittany | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
NBDY (@NBDY2k) reported@YtfhR6 @Ubisoft the anticheat isnt the issue tbh its **** like always lol they somehow just ****** the rollback system
-
Bloxycolah (@Bloxr6) reported@Ubisoft can we just nerf the ******* tcsg already? Its been broken for nearly 2 years now. It just flew under the radar because everyone still had acog 75 damage is ludicrous, especially with how little recoil there actually is for it.
-
Orcbolg (@killine01) reported@ridwanarvi Its kinda annoying that Ubisoft is still not fixing their Uno server issues. Its always like this on Uno streams. Glad they saved it on Pokajan
-
thed.vawaifu (@KevinGame2013) reported@SamSpade2501 @SuperSisi And soon koei techmo will end up as Ubisoft and continue making bad decisions and release flop after flop but at least they don't release in a buggy broken and unfinished state like ubisoft and EA
-
Luís Carlos Zardo (@ImpactSuit) reported@NIKKE_en Did you fix the woke crap in the persona colab? are you still hiring the woke DEI thing from Ubisoft/Sony? Why do you HATE the very audience that gave you billions of dollars? Why all of sudden Shift Up just became just like any other woke studio?
-
DisabledBrandon (@DisabledBrandon) reported@UbisoftSupport Can’t link my phone number to my account. So I cannot play ranked then when I went onto Ubisoft support to send a message on what the issue I am having is. It just wouldn’t let me send the message. Absolute joke. SEND A VERIFICATION CODE TO MY NUMBER
-
goose (@strongestgoose) reported@WoodysGamertag @UbisoftSupport Ubisoft is a easily the worst gaming company. I pray for their demise. “Be comfortable not owning games you’ve purchased” *** be comfortable me not buying your slop you French ***** Hope ur friend gets his issue resolved
-
iampowlly (@iampowlly) reported@Assassins_UK Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bought it and still can not play do to the rage quit I get from it! Plaese for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.
-
SkinnyFox (@OneManArmySOLD) reported@TheDivisionGame If you won’t fix the games problem, just give me back my money and I’ll delete your game. Simple. It’s annoying that I would make sure I never buy UBISOFT GAMES ANYMORE. The next one, I would HACK AND PUT IT OUT THERE FOR FREE. Ur devs won’t win this war you have started.
-
Aherys (@aherys) reported@renlosmalik Thanks you, how ever what you said is absolutely not true. Triple AAA industry make money historical records everywhere (outside ubisoft). It's not an issue of "people do not buy". Studio shutdown just to please actionnary and because covid backslash. Job security is also very bad for indie because it's very hard place to be.
-
appealtoheaven (@NHstopguy) reported@OfficialNyps the pixel peek problem would be solved almost entirely if Ubisoft had the ***** to make bullets come out of the barrel instead of the optic
-
Reizor ムナイム (@senku_harlock) reported@Based_Titus The problem is not the DEI points, they shouldn't go the Ubisoft route and try to counter attack people who criticize their games, it's just toxic
-
Dhaval Solanki (@dhavuhikari) reportedGuys I’m really stuck with Assassin’s Creed II on Steam 😩 I bought and played it a long time ago. At that time I logged in with my Google account. I only have around 2.5 hours of playtime, and that Google account is completely gone now. Whenever I try to launch the game, Ubisoft Connect shows this error: “Game activated on a different account This Steam user ID activated this game on a different Ubisoft account: 4*********@g****.c***” I’ve already submitted the Ubisoft account recovery form, but honestly this feels unfair. The game is clearly in my Steam library. I paid for it. Why should I be locked out just because the old email I used years ago is no longer available? Has anyone successfully recovered an old Ubisoft account that was linked to a Google login they lost? Any tips that actually worked? Steam username: 42dontpanicx Any help would mean a lot 🙏 #AssassinsCreedII #UbisoftConnect #UbisoftSupport @UbisoftSupport
-
NCGhostOfLOWERD (@of_nc72696) reported@IdleSloth84_ So when they just put PC are they including Battlenet(I know same company), Steam, Epic, EA, Ubisoft, and GOG Galaxy? Cloud kinda screams GeForce Now, Luna, and Netflix. I'm just sayin...if it ain't broke don't fix it. In a way though that's assuming the consumer has a device and thinks THIS IS AN XBOX...
-
Elcoñomascachuodelahistoria (@soyunmachete69) reported@UbisoftSupport Hi, I’ve been hacked and I lost my Ubisoft account and I’ve been trying to get it back but the support is not working, could I contact with someone here?
Check Current Status