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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rouen, Normandy 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Edinburgh, Scotland 2
Maracaibo, Zulia 1
Soacha, Cundinamarca 1
Nice, Provence-Alpes-Côte d'Azur 1
Brasília, DF 1
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 1
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • w2heck
    buldak obama (@w2heck) reported

    @WhiteHartOmaha @sempiternalost @KirPinkFury Botw actively fixed like most of the issues ubisoft tower systems had so acting like its derivative is crazy when it actively defined the mechanic

  • gaisericss
    Lone (@gaisericss) reported

    @SUPERBLOWFLY So you got me curious and I decided to download AC2 and brotherhood on my steam deck and they both worked fine after I logged into the Ubisoft stuff. What issue are you having?

  • Dave20561101
    Dave (@Dave20561101) reported

    @UbisoftSupport I can't login to my Ubisoft account the verification email is not being sent and I forgot my password please help

  • wAtErR2124
    bobs burgersssss (@wAtErR2124) reported

    @AkiraAmora @Ubisoft Typical Ubisoft issue

  • KaosSingularity
    ChaosSingularity (@KaosSingularity) reported

    @IanF_N7 I agree. This whole game is devoid of soul/character. So much so that it feels generated by AI. I don’t know why people aren’t critical of it for the same glaring issues it suffers from as Ubisoft games. Yet the latter gets hammered for it and the former is praised. Weird world.

  • Nuave7
    nuave (@Nuave7) reported

    Ubisoft **** talking Steam is so funny. Because this isn't a common problem with Steam games AT ALL. It's only a problem with Ubisoft games because they force their own 3rd Party Launcher that fails to launch half the time.

  • pointlighter
    Pointlighter (@pointlighter) reported

    @ExoSmack @glorpinity It had lukewarm reviews (always online with no SP just 2 years after SimCity + tech issues + difficulty) and didnt sell well (uPlay + $60 price tag)

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 3 & 4(I forgot yesterday) of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • benKompeter
    Kompeter (@benKompeter) reported

    @lichqueenie @UbisoftSupport @Steam I tried to play Far Cry 3 but it kept crashing constantly. Ubisoft launcher was the issue and best way to fix it was pirating it because it avoids ubi launcher lol

  • ALPHA2000987
    Leon Gichuhi (@ALPHA2000987) reported

    @naranciagaming @tifastrvfe You're right. Why would you want Ubisoft games to be trash? I'd much rather they were good. And if you meant in the sense of Ubisoft being a bad company. I don't think hoping for their failure and thus the unemployment of thousands would fix any issues, just ruin lives.

  • DCFleeceJonhson
    The Booty Warrior (@DCFleeceJonhson) reported

    @Padillac_16 I’ll give you an example When people wanted Assassin’s Creed to go back to its roots and made Mirage, Ubisoft made it with the identity of the RPG titles and gave the fanbase half of what they wanted. Don’t tell ****** to be grateful for getting half of an issue rectified

  • WastedSorrow_
    WastedSorrow (@WastedSorrow_) reported

    @Ubisoft @R6esports Things like this continuously happening at events held in the US should really lead to a ban of hosting majors especially under the current administration. Every US event is always accompanied by visa issues and its harming the scene and killing competition

  • TheMan83167101
    The Man (@TheMan83167101) reported

    @NikTek This was supposed to be Skull & Bones but Ubisoft junked that proposal cuz they want a live service instead.

  • MattWilliamson9
    Raion (Half Body 30% off on VGEN :3) (@MattWilliamson9) reported

    @JarlOfRivia @racinggamesmusi If anyone ever tells you to play an ubisoft game over something else, you know their brain functions are not working correctly.

  • thatmanwavez
    thatmanwavez (@thatmanwavez) reported

    @InsiderGamingIG The possibility of XDefiant ever coming back is so slim just simply due to how badly Ubisoft has handled their titles over the past decade. If it somehow ever makes a comeback they really need to market the game and fix netcode for starters.

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