Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Check Current Status
Sign in
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 9 |
| Madrid, Comunidad de Madrid | 4 |
| São Paulo, SP | 3 |
| Carapicuíba, SP | 3 |
| Prague, Hlavní město Praha | 3 |
| Hamburg, HH | 3 |
| Phoenix, AZ | 2 |
| Frankfurt am Main, Hessen | 2 |
| Porto Alegre, RS | 2 |
| San Jose, CA | 2 |
| Kornwestheim, Baden-Württemberg Region | 2 |
| Moncton, NB | 2 |
| Seattle, WA | 2 |
| Bari, Puglia | 2 |
| Le Mans, Pays de la Loire | 2 |
| Orlando, FL | 2 |
| Faulkner, MA | 2 |
| Dronfield, England | 1 |
| Austin, TX | 1 |
| Duluth, MN | 1 |
| Vienna, Wien | 1 |
| Dallas, TX | 1 |
| Lübbecke, NRW | 1 |
| Diadema, SP | 1 |
| Helsinki, Uusimaa | 1 |
| Floudière, Centre-Val de Loire | 1 |
| Leipzig, Saxony | 1 |
| Herne, NRW | 1 |
| Saint-Jory, Occitanie | 1 |
| Aubière, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Marcus Craighton
(@FeedsinHD) reported
@Im_Justxn @Ubisoft @UbisoftSupport Ever fix yours?
-
Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
-
Fifth String
(@6thGenSS) reported
@CrazedHatter @Assassin02V7 @Ubisoft Hate to burst the dream (it was my dream too, to be fair) but skull and bones is becoming a love service game and losing a lot of what it was originally going to be, I believe it broke the news a few months ago that it's getting a massive change in direction and monetization
-
zTruth Esports 🇨🇵
(@zTruthEsports) reported
@predr6 If Ubisoft fixes your problem, the guys want you to come back. the spot is there for you.
-
1373 - Beginning of 2021
(@SusanosWrath) reported
Ubisoft's game pass knock off may be stupidly pricey but I will give them credit that it gives you the Ultimate Edition of every game on the service and not just the base. So you don't gotta pay for bonus DLC or anything for the complete game
-
Geoffrey Kuntz
(@BrokenBridgeGXB) reported
@madcrazyzombie1 @MVereshchagin Hey just so you know. If you see a gear pack in the section of the Ubisoft store as the season pass. Don't Buy it. It's not just expensive. But the gear inside is broken. And the 2300 Helix credit's promised with buy it. You don't get them. So please avoid it.
-
Inderdip Lohtia
(@Civilwarfare101) reported
@mieckfram It would be interesting but at the same time, Ubisoft takes no risks now and SoT is the game everyone remembers so I doubt it could get remade. A reimagining could work but I can imagine Ubi just remaking SoT and then retcon WW and TTT like Activision did with Crash 4, and that
-
JPShadowMan
(@jpshadowman) reported
@ahhfuckit @UbisoftConnect I've learned to do research on Ubisoft games before I buy them because 1) They have no customer support, at all (I tried submitting a ticket to them for a year and only got error messages, going back to WELL before COVID) and 2) They don't refund you for games that you download.
-
Bailey Dunsmore
(@BaileyDunsmore) reported
@Ubisoft I have a problem with rainbow six sledge lower the level for rank please?
-
Brendan
(@IcyAGamer) reported
@Ubisoft I just got banned on your game @Rainbow6Game because I ddos could I get some assistance please
-
May Liu
(@TRYS0FT) reported
@Azianned maybe if they fixed their ubisoft client tab to inv friends and fixed the cheating issue somehow
-
Hugo
(@Hugo72172091) reported
@UbisoftMTL , @Ubisoft could we please have naruto rise of a ninja and naruto the broken bond on the xbox backwards compatibility because I know me and many other people would do so much in order to be able to play those games once more.
-
Siren
(@Siren34893827) reported
@GameSpot I wonder if EA, Ubisoft, Square, Blizzard, Koei / Tecmo, Bandai, and other Publisher will be fined too ??? We have several examples of games that were also released broken and are not receiving the same treatment.
-
Tejesh Bhaga
(@tbhaga) reported
@Ubisoft Why is Battleye kicking VM gaming in Siege? I have a threadripper running unraid and windows through a VM. What is the issue and how can I fix it. It seems blanket banning every VM in the world is like nuking an ant.
-
brandon
(@brandon83871986) reported
@Ubisoft @assassinscreed I’m not even mad my game is continuously crashing today... please just fix the Mari Lwyd bug already. Who thought it was a good idea to not make it a removable piece of armour? Terrible, my Thor armour look ridiculous.
Check Current Status