Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1
Adilly, Nouvelle-Aquitaine 1
Villejuif, Île-de-France 1
Le Grau-du-Roi, Occitanie 1
Paderborn, NRW 1
Denver, CO 1
Montfort-l’Amaury, Île-de-France 1
Munich, Bavaria 1
Grimsby, England 1
Grenoble, Auvergne-Rhône-Alpes 1
Stratford, CT 1
Tallinn, Harjumaa 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • psychoserial gavin crook (@psychoserial) reported

    @JonnyB619 @XARTSVX @XcloudTimdog Ubisoft is bringing there service to xbox, to clarify that's xbox and not gamepass.

  • Ce3Waa CeeWaa (@Ce3Waa) reported

    @ST_Round @_Tom_Henderson_ just saying that cause, ubisoft want to convert to f2p live service, and heartland is gonna be a br type game

  • ST_Round Scott (@ST_Round) reported

    @_Tom_Henderson_ As someone who absolutely LOVED The Division and Played *** 2 for a long time. I can absolutely guarantee people will want to wait atleast a year after release before buying this game. Ubisoft/Division games are always broken at launch 😥😥

  • Sceaser1788 i-Play-for-fun-And-Love-it (@Sceaser1788) reported

    @pushsquare Looks like they sacrificed this for the Star Wars title. Shame because this looked and sounded amazing. Maybe for ubisoft it's too much money to sacrifice especially as they are focusing more on live service and nft's now.

  • GregoryVenus2 Gregory Venus (@GregoryVenus2) reported

    @ubisoft pls fix your game #thecrew2

  • thehwtw Howard Wu (@thehwtw) reported

    Frick @Ubisoft MY Just Dance Now My Coach doesn't move fix it please. :*(

  • MoviesWithRandy Movies With Randy (@MoviesWithRandy) reported

    @UbisoftSupport my uplay account works on mobile, but on my Xbox when I try to login to a game it says my account doesn’t exist. Is there a fix? Even new password doesn’t work. Thankyou!

  • BertramHein Bertram Hein (@BertramHein) reported

    @_Tom_Henderson_ so worse than anthem?? i mean i knew ubisoft asia branches have a ton of internal issues, especially singapore ( deving skills and bones ) from people i knew that worked on that. @jasonschreier skull and bones 5-pager when ?

  • ImAnGod1 Shaillo (@ImAnGod1) reported

    @Ubisoft Fix yo ******* ****** battleye client. Im constantly getting kicked, for no simple ******* reason. ******* trash game.

  • owentheflowin Tozzic (@owentheflowin) reported

    This is literally so stupid. UBISOFT FIX YOUR SERVERS. My ping is absolutely fine. I run an 11 ping in every other multiplayer game except yours. I cant play the event or unranked or ranked out of fear that ive been disconnected several times. Seriously this is getting old.

  • R6AnalystApp R6 Analyst (@R6AnalystApp) reported

    The new Ubisoft maintenance update broke the Overwolf integration. A fix is in the works. 🤞

  • snak_47ishere Elias Herbert (@snak_47ishere) reported

    @Ubisoft can you please fix teaming, I just got two matchmaking bans because of it. PLEASE FIX IT😭

  • SixsaR6 😼 (@SixsaR6) reported

    @SnakeOsaurus @Cheetah2G so i login to their account and download uplay version?

  • petermj Fraevar the BLM Social Distancer (@petermj) reported

    @Angi_AN And the note that this even existing is down to Ubisoft having staffing issues (cuz of all the harassment management is still pretending doesn't exist), signals that this isn't an indication of leadership improving at the company.

  • dp_zhx tim harris (@dp_zhx) reported

    @XrayGaming1 @Rainbow6Game Ubisoft can't fix it it's sony/microsoft

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