Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • A_Shadow_Writer 🎀 (@A_Shadow_Writer) reported

    @Ubisoft @Rainbow6_UK why do I have a 30 minute abandoned penalty when the ranked game cut out for both teams? Why do we get docked points for a connection issue when all I want to do is keep playing to improve my rank. Please change this x

  • Claire_Juranic Cez (@Claire_Juranic) reported

    @Ubisoft @UbisoftANZ @UbisoftSupport Watchdogs Legion keeps crashing when I find out who Zero Day is. I have the gun battle then use the lift, but the it crashes. I can use camera mode but that is. Pause button doesn’t work, cannot move character its just a black screen too. FIX

  • BVYIISHRVIDER bayishraider (@BVYIISHRVIDER) reported

    @matthewsalibi @UbisoftSupport Man thank god someone managed to get Ubisoft to look at this before dropping some more money on this broken update 😡

  • Brad25997725 Brad (@Brad25997725) reported

    @kalyrical There hasn't been an Update since the 2nd of October... has it gone cold or is Ubisoft still looking into it. I realise the MnK situation on consoles isn't Ubisofts fault or problem however they seem to have agnoleged it (compared to Sony and xbox). A follow up would be great :)

  • CoflRopter1239 Kyler Ferry (@CoflRopter1239) reported

    @Ubisoft can y’all ******* fix Uno? Can’t even play on my main account because your dumbass backend services freeze up my game anytime I try log in with that account.

  • DemoidX Wind Turbine Lover 34 (@DemoidX) reported

    @Ubisoft fix rainbows servers

  • Nocturnal_R6 Nocturnal | 🇺🇲 | (@Nocturnal_R6) reported

    OT match point 3v3 with 1 minute left, sitting at 10 kills. Ubi server take a fat ******* **** and kick me. fix the ******* game @Ubisoft

  • Kueln_ Im just different .💫 (@Kueln_) reported

    Won a game And lost 150 Fix your game @Ubisoft @UbisoftSupport

  • life_explored pip (@life_explored) reported

    Yo @Ubisoft Defensive Measures in Assassins Creed Valhalla is ****. The person in charge of deving that made a mess of it. Glitchy, jams up the xbox, long, boring, pointless & annoying. Think I might sack the whole ****** game if I gotta reload one more time. Please fix that ****

  • ahhfuckit Matthew Webster (@ahhfuckit) reported

    @Ubisoft @ubisoftstore Yeah it'll be 90% for fecking PC as it always is go away UBIFRAUD we're tired of buying your broken crap, concentrate on Starwars and how you can not have that finished for its release in 2 and a half year's, and charge people for it before it's released to fund other crap games

  • SGT_OW Jake♿ (@SGT_OW) reported

    Thanks Ubisoft, very cool... I'm 45 hours into the game and stuck in a room I can't get out of because of a glitch in the buggy as hell puzzles and "Jottun magic" 😒

  • wyvborn Wyvborn (@wyvborn) reported

    Ubisoft please fix the bug where the lips won't move during cutscenes in Assassin's Creed Valhalla, it's very distracting!!

  • quicksandboy103 OfficialDrakeVEVO (@quicksandboy103) reported

    @Ubisoft please fix assassins creed valhalla there's are so many bugs and glitches I can't even progress past the stolen king mission as it keeps telling me to be anonymous even thought I am

  • FateFromFiction FateFromFiction (@FateFromFiction) reported

    @lousygameruk_ "Please send us stuff so we can fix it". I don't work for ubisoft. Thanks though @lousygameruk_ I appreciate the help. I'm just not going to waste my time sending them anything. Especially DxDiag. Sneaky *****.

  • PlatinumBeerKeg PlatinumBeerKeg (@PlatinumBeerKeg) reported

    @Ubisoft when you gonna fix the party system in r6? Can't invite people to my party so I have to continuously restart the game to get invites out

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