Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 8 |
| Madrid, Comunidad de Madrid | 4 |
| São Paulo, SP | 3 |
| Carapicuíba, SP | 3 |
| Prague, Hlavní město Praha | 3 |
| Hamburg, HH | 3 |
| Embu, SP | 2 |
| Phoenix, AZ | 2 |
| Frankfurt am Main, Hessen | 2 |
| Porto Alegre, RS | 2 |
| San Jose, CA | 2 |
| Kornwestheim, Baden-Württemberg Region | 2 |
| Moncton, NB | 2 |
| Seattle, WA | 2 |
| Bari, Puglia | 2 |
| Le Mans, Pays de la Loire | 2 |
| Orlando, FL | 2 |
| Pärnu, Pärnumaa | 1 |
| Dronfield, England | 1 |
| Austin, TX | 1 |
| Duluth, MN | 1 |
| Vienna, Wien | 1 |
| Dallas, TX | 1 |
| Lübbecke, NRW | 1 |
| Diadema, SP | 1 |
| Helsinki, Uusimaa | 1 |
| Floudière, Centre-Val de Loire | 1 |
| Leipzig, Saxony | 1 |
| Herne, NRW | 1 |
| Saint-Jory, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Voided_Reality
(@Voided__Reality) reported
@Hey83136333 @Ubisoft @ForHonorGame They are a garbage company at this point. They release Assassins Creed 3 Remastered broken and after three years of knowing about specific huge bugs they say they're not gonna bother with it anymore and we have to just use workarounds. They've ruined so many IP's.
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Sina
(@Sina180) reported
@assassinscreed When are you gonna fix the breiwing storm quest bug?! it's been ages and the game totally crashes! such irresponsibility is surprising from Ubisoft! #bug
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💚🌿Red Panda Ash🌿💚
(@RedPandaAsh) reported
@Ubisoft why can't I join my partners session in Rider's Republic? [BUDDY 1] Error...yet I'm online and we are both in separate lobbies. Please help
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Bobbygo20
(@BengoPalmi8) reported
@POWERSLAVE614 @JoeMiller101 Halo also got like 4 players right now. Admittedly, a big problem of a game being on game pass is everyone’s gonna try it, but very few will stay. Halo’s story was corridors + generic ubisoft open world, and it’s mp was unfinished and unpolished microtransaction based. Not big
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Destinysimp
(@Destinysimp1) reported
@Ubisoft your servers are shitting my bed 🤡 please fix @RainbowSixHub
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Czar
(@Czar_uwu) reported
@UbisoftSupport I was playing on pc, my Ubisoft name is Czaryypoo and when the server started crashing a bunch of people in the all chat were complaining about it and then I had to close my game to see if that would fix and I came back with a sanction. But what I know is it wasn't just me.
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Devbo™️
(@cozydvn) reported
@Ubisoft @Rainbow6Game FIX YO DOGSHIT SERVERS
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Shaggy this isn't Scooby Snacks
(@path9577) reported
@UbisoftSupport Keep getting Ubisoft online service error
-
A Smoove🎲
(@aaronwaveking) reported
@Ubisoft @RidersRepublic please can you guys fix the collisions in mass races/races theirs no reason why Im getting bumped like 15-20 feet off course.a light faze through an bump is fine.also please keep the ffa racing event playlist as permanent pvp option.
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manuel
(@MACMAC199) reported
@Nft_Hella Way too buggy, techland or ubisoft? Fix the coop please
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Becky Hill
(@soulchaserbecky) reported
@UbisoftSupport On my phone, no as it's an Android so only has Chrome as a browser option. I will try it on accessing my Ubisoft account on my PC but the problem I'm experiencing is on my phone. So if it works on my PC it doesn't really help solve the current issue.
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AkCuan🇲🇽
(@AkCuan_) reported
@FlynnIsLive Not a Ubisoft problem, it’s a Microsoft/Sony problem Sony already patched it on PS5 (you can still xim but the methods are ***) Microsoft gives 0 ***** that’s it
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Voided_Reality
(@Voided__Reality) reported
@Hey83136333 @Ubisoft @ForHonorGame They are a garbage company at this point. They as Assassins Creed 3 Remastered broken and after three years of knowing about specific huge bugs they say they're not gonna bother with it anymore and we have to just use workarounds. They've ruined so many IP's.
-
Kacey
(@KB_Kacey) reported
@PizzaSkunk Yeah, same. Very different kinds of games. I agree with the folks who think the gameplay feels dated. Ghost of Tsushima had the same issue imo. Games that just cribbed those mechanics weren't universally praised. People didn't love that Ubisoft BotW style game for instance
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Jonny_Cartoon
(@cartoon_jonny) reported
@mexitakitos @JonComms I put in T I M E with botw but i just dont enjoy ubisoft games. The controls just dont gel in my brain or something, I dunno, something about them just puts me off. Theyre highly detailed and (after a few patches to fix the day one graphics horror shows) look great, but, eh.