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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Maubeuge, Hauts-de-France 1
Mexico City, CDMX 1
Cehegín, Murcia 1
Weimar, Thuringia 1
Pessac, Nouvelle-Aquitaine 1
Escalquens, Occitanie 1
Angerville, Île-de-France 1
Colombes, Île-de-France 1
Mantes-la-Jolie, Île-de-France 1
Mulhouse, ACAL 1
Brussels, Brussels Capital 2
Amane Aït Oussa, Guelmim-Oued Noun 1
Lorient, Brittany 1
Paris, Île-de-France 6
Dieppe, Normandy 1
Tours, Centre 1
Salvador, BA 1
Calais, Hauts-de-France 1
Bavay, Hauts-de-France 1
Chiclana de la Frontera, Andalusia 1
Meylan, Auvergne-Rhône-Alpes 1
Colmar, ACAL 1
Andenne, Wallonia 1
Évry, Île-de-France 1
Göppingen, Baden-Württemberg 1
Les Vans, Auvergne-Rhône-Alpes 1
Sarreguemines, ACAL 1
Châtelet, Wallonia 1
Saultain, Hauts-de-France 1
Carcassonne, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • Utherverse
    Utherverse.io - $UTHR LIVE! (@Utherverse) reported

    📝 Utherverse Files Patent Infringement vs. Ubisoft Over Virtual Nose Tech Used in Assassin’s Creed Nexus VR & Eagle Flight Utherverse Digital, Inc. today confirmed that it has filed a patent infringement lawsuit against Ubisoft, Inc. and Ubisoft Entertainment SA in the United States District Court for the Northern District of California (Case No. 3:26-cv-06098). The complaint, filed June 18, 2026, alleges that Ubisoft’s VR titles Assassin’s Creed Nexus VR and Eagle Flight infringe Utherverse’s patents covering a foundational technique for reducing motion sickness in immersive virtual environments. The asserted patents (U.S. Patent Nos. 9,977,495 and 10,528,129) describe systems and methods for inserting a stable, static visual reference—most commonly a virtual nose—into a user’s field of view while the rest of the virtual scene continues to move. This approach addresses a well-known technical problem unique to head-mounted displays: the absence of the real-world facial reference points that the human visual system relies on for stability. Without such a reference, many users experience disorientation and motion sickness. In Assassin’s Creed Nexus VR, Ubisoft offers a customizable “virtual nose” comfort option. In the earlier title Eagle Flight, the game renders a fixed eagle’s beak in the lower field of view. Ubisoft’s own game director for Eagle Flight publicly explained the design choice: “With a VR headset, our eyes don’t see the nose anymore, and our brain is destabilised. In Eagle Flight, the beak allows us to bring back that simulated nose effect and give the required stabilisation to be comfortable.” Utherverse inventors Brian Shuster and Gary Shuster developed and patented the technology years before these titles shipped. The company has long viewed the widespread adoption of comfort features based on its work as validation of the underlying innovation.

  • CMDR91YT
    Eliezer Melendez (@CMDR91YT) reported

    @Hbeanz1017 @WeebKingII @Pirat_Nation Just because you think the enemies are too bullet spongy sounds like a skill issue lol Just because you think the stories are boring and their games are boring doesn't mean you're right it means you're wrong & exaggerating Ubisoft is not even close on the brink of bankruptcy lol

  • HowardtheDuck95
    Howard the Axel: Foley Artist™ 🔫🍹🍌 (@HowardtheDuck95) reported

    It was a rash decision to try and force the issue even though it will benefit no one but the only 2 remaining triple a publishers (2K and Ubisoft, because EA is about to get mulched by the Saudis)

  • yagamijubei28
    JUBEI YAGAMI ジュベイ ヤガミ(STAR WILF) (@yagamijubei28) reported

    @Nothing60697779 the issue here is that Ubisoft was caught lying that the person was a real samurai, not that Assassin's Creed is historically accurate.

  • realGorillaTape
    publius (@realGorillaTape) reported

    @trichotome Snake never should’ve been put in r6 siege. He’s completely busted. Also, how about @Ubisoft @Rainbow6Game fixes the ******* cheater problem before anything else

  • Z_Silvestri
    Moonlight Dragoon (@Z_Silvestri) reported

    The problem is that they tried to do this with immortals and no one played it. I've been saying it for years but these teams don't want to make AC and far cry anymore and ubisoft is the one that keeps making them put the branding on it cause it's the only way it'll sell

  • Maki0tto
    makiotto (@Maki0tto) reported

    @RavenMentore Unity will forever be the most Assassins Creed Assassins Creed game. It was a massive step up from the Ezio trilogy. But Ubisoft took a sharp lateral turn and conformed to the high praise and cash grab of High Fantasy Rpg, live service type gaming which altered AC indefinitely.

  • Dragonhide3533
    Dragonhide (@Dragonhide3533) reported

    @knightware98 The funny thing is this game was cheaper than the last of us remake. Ubisoft just made sure the game needed a interent connection and the cash shop because all their single player games have to be a live service nowadays.

  • Telepathic_hman
    Prophet of providing providence (@Telepathic_hman) reported

    The cutscenes need to be locked 60fps, film grain and chromatic aberration disabled and then you got an INCREDIBLE beautiful game then, Ubisoft and EA have fixed these issues or had them on toggles at launches even

  • Bich_Dingo
    🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported

    @eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.

  • swecruze
    Tommy Gustafsson (@swecruze) reported

    @Ubisoft I’m on PS5 btw, fix this. The parkour needs a big overhaul to, Edward doesn't grab edges and jumps in the wrong direction every now and then.

  • THe0GAmer
    Master of Controversy (@THe0GAmer) reported

    @Pirat_Nation critics called ac odyssey a bloated 100 hour slog then nolan film made 233k players return daily proving movies fix what ubisoft broke

  • verdolaga_8916
    Juan Jose 🇳🇬 (@verdolaga_8916) reported

    @Ubisoft Fix the servers! when i play R6 on pc the game leave me of the match, its so frustrating!

  • vegetto71
    Vegetto71 (@vegetto71) reported

    @iyasele_o I have mine the same way and it doesn't give issues at all bruh, do you have the extension enabled and ubisoft connect to auto launch with windows?

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