Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bridgend, Scotland | 8 |
| Colorado Springs, CO | 2 |
| Manthelan, Centre-Val de Loire | 1 |
| Taubaté, SP | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Berlin, Land Berlin | 1 |
| Franco da Rocha, SP | 1 |
| Lages, SC | 1 |
| Weymouth, England | 1 |
| Vitória, ES | 1 |
| Passo Fundo, RS | 1 |
| Ponta Grossa, PR | 1 |
| Campina Grande, PB | 1 |
| Essen, NRW | 1 |
| Poços de Caldas, MG | 1 |
| Halle, Flanders | 1 |
| Chauché, Pays de la Loire | 1 |
| São José dos Campos, SP | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Cheyssieu, Auvergne-Rhône-Alpes | 1 |
| Douai, Hauts-de-France | 1 |
| Glasgow, Scotland | 1 |
| Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes | 1 |
| Waren, Mecklenburg-Western Pomerania | 1 |
| São José do Cedro, SC | 1 |
| Saint-Genis-Laval, Auvergne-Rhône-Alpes | 1 |
| Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine | 1 |
| Melun, Île-de-France | 1 |
| Ananindeua, PA | 1 |
| Saint-Germain-en-Laye, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Adedoyin
(@Doyin28) reported
@KenMasers @DennisRiha @JustAnLED I have to pay. Buying a publisher to keep of other platforms who had their games is anti consumer, gamepass itself is not pro or anti consumer, it's a PAYING service. Ubisoft, EA, Sony also spent billions to put games on their sub services
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loot
(@resoIvers) reported
i swea everytime i try and play siege “a ubisoft service is unavailable”
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slenderphizics
(@SLENDERphizics) reported
@KashmanQ @Ubisoft Dude u care a lil too much if u have a problem just stfu and don’t buy it, u bursting out nonsense ain’t gonna fix nothing
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Dane Bude
(@DaneLBude) reported
@UbisoftSupport Once again, Ubi seems to think we want to strip our machines bare and turn them into UbiSoft consoles, serving no other purpose. If basic utilities are interfering that badly, it's an issue on your end. Every other game works with Discord, system utils, and monitoring software.
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DarkPaul64
(@TheDarkPaul64) reported
@Ubisoft @RaffGN7 @FarCrygame Game is broken. I’ve fallen victim to the death loop animation and now my game is unplayable. I’m so far in the game. I don’t want to start over!!Feeling frustrated and defeated…
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loot
(@resoIvers) reported
i swear everytime i try and play siege “a ubisoft service is unavailable”
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b1ometrics 🇿🇦
(@b1ometrics_r6) reported
This is the 3rd time I lagged out of a ranked and couldn't join back Fix jou godse game @Ubisoft
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JJ
(@jjkazempour) reported
Hey @Ubisoft, I PROMISE no one thought indestructible helicopters with pin point accuracy in Far Cry 6 was a good idea. Fix it.
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shmin
(@Dio17826807) reported
@assassinscreed Fix your ubisoft accounts and glitches in your games, jus saying
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Markk
(@Jasperrrmo) reported
@growtopiagame Please fix server noon ubisoft lol
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MICHÆL
(@michaelloxv) reported
@benjaminstrike Ubisoft might have a gambling problem
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Josh T. Stuard
(@JoshTStuard) reported
@BikiniBodhi No one has to be an ******* to tell the creators that Siege isn't doing well. You can't bully a game studio like Ubisoft into doing what you want. That's not how you provide feedback. Explain your issue politely, and provide a reasonable change to compensate.
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Saajid Sabjee
(@SaajidS9) reported
@CapFrameX Last time I had a similar issue with trying to claim the Watch Dogs Legion free trial, i was advised to start the Uplay launcher with Administrator rights - resolved the issue for me then. Might be worth a try...
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Matteo Zanardi
(@mazanardi) reported
@UbisoftSupport Let me get this straight, I need an entirely new system with ONLY yor game launcher and a clean windows install. Really Ubisoft? I hope you're working on solving this issues because this is bad PR for you (as if you did not had enough already).
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The Piazza Experience
(@Hero_Of_Hyrule0) reported
Ubisoft, when hell are you going to get your heads out of your asses when it comes to networking issues. Why is the same game that was broken months ago during beta, broken the same exact way 3 days before release? @Ubisoft @UbisoftSupport @SpawnWaveMedia can you believe this?
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