Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • EWisenbaker Eric wisenbaker (@EWisenbaker) reported

    @Ubisoft fix ac Valhalla big mackerel don't exist. The games broke without all the fish in it. I want to know when you'll fix this issue. If you can't provide this info. I want a refund.

  • RyanThrussell Ryan Thrussell (@RyanThrussell) reported

    @UbisoftSupport I’m getting service unavailable for Ubisoft connect what’s going on??

  • nMnac E. Burçin Ürkmez (@nMnac) reported

    @UbisoftSupport Running Ubisoft Connect as administrator did NOT fix the problem. What should I do now?

  • faizzdanial Faiz (@faizzdanial) reported

    Fix your damn servers @Ubisoft

  • microtherion microtherion (@microtherion) reported

    @nickgillespie @Popehat Ubisoft went to all that trouble to set Watch Dogs in Chicago and they don’t even get a ban out of it?

  • UbisoftConnect Ubisoft Connect (@UbisoftConnect) reported

    We are aware of an issue with the Ubisoft Connect mobile app that leaves players on an infinite loading screen. Workaround: Android: clear app data & restart. iOS: uninstall & reinstall the app. We are investigating this and will keep you updated with further developments.

  • kinchen_chris Chris Kinchen (@kinchen_chris) reported

    @UbisoftSupport As a 50 year old gamer and a true fan of the Assassins Creed series would you please fix the base game before anymore additions...This is not good enough from Ubisoft.. so many issues and now more ..please fix first ,it’s simple.... it’s just become about money with Ubisoft

  • CBSchytt 🏹 Scøtt ⚔ (@CBSchytt) reported

    @LazerzZHD I feel like the major problem is Ubisoft just build big empty worlds so they can fill it with content that adds nothing to the world nor narrative. "Fixing" it by replacing side missions with "mysteries" was a mistake, as it's still just a sorry excuse to create a huge worlds..

  • mitsukan0101 ミツカン (@mitsukan0101) reported

    @UbisoftSupport @UchihaWRLD23 Hi ubisoft Support. I have same problem when I started ForHonor. Server not found and synchronization error appear and my network down! Ubiconnect seems to have an effect.

  • Jetpack_gg Jetpack (She/Her) (@Jetpack_gg) reported

    @JandroOjeda @SoyBeiT82 @Wario64 Don't forget that Amazon partnered with Uplay as their "live streaming service." You'll be able to play any Ubisoft games through Uplay+ just for having the software, no other costs needed.

  • XboxfanPortugal Xboxfan_portugal (@XboxfanPortugal) reported

    @bogorad222 The difference between Bethesda and Ubisoft or EA is that they can put a lot of big games of well known franchises per year, every year. In Bethesda they have longer development cycles. The other issue is that they have a lot of franchises underperforming like Prey and Dishonored

  • chainz_dr Dr: Chainz$ (@chainz_dr) reported

    @growtopiagame Why don’t Ubisoft just unban everyone? Do they know back then people got banned for glitch’s such as snow and spikes and csn owners who didn’t know about the csn rule right away and shed and got banned ... Ubisoft needs new players ... but the old players wanna come back really b

  • Raf0151 Raf015 (@Raf0151) reported

    @LazerzZHD @YouTube "I'ma broken man" made me laugh hysterically for 10 minutes straight...then I cried because Ubisoft.

  • DZiarnik Dakota Ziarnik (@DZiarnik) reported

    @Ubisoft @Xbox @Microsoft so I have gotten assassin‘s creed Valhalla for the Xbox one through the Xbox marketing place and I can’t even play the game without the game crashing and going to the Home Screen and I can’t find any fix on the Internet.

  • FuRyZz206 Mohseen.V (@FuRyZz206) reported

    @Assassins_UK My raid crew goes back to the ship after defeating enemies in that location without looting the chests.... please fix @Ubisoft @UbisoftSupport

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