Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Colorado Springs, CO 2
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TrevNikodym Trevor Nikodym-Malyk (@TrevNikodym) reported

    @Mad_NrT @Rainbow6Game @UbisoftSupport Somehow a VPN worked in fixing his game, but now his Uplay is offline. I can not even begin to understand this problem.

  • banjiart 🏳️‍🌈 b a n j i . 반지 | a u r a l i a n .🐯🦁 (@banjiart) reported

    The new changes in Seige look interesting. These will bring a whole new round of problems, but its nice to see Ubisoft trying to address the issues that are a problem in R6 rn. Some ops are going to skyrocket in picks like Mozzie and Mute while others are going to be... 1/2

  • dimdeb14 Dim (@dimdeb14) reported

    @Ubisoft will you please fix @assassinscreed valhalla After the latest patch several gameplay elements dont work anymore

  • uluc_emin MAHMUT EMİN ULUÇ (@uluc_emin) reported

    @Rainbow6_UK My problem is not nakoda. Why ubisoft doing this ****

  • Qakaperson98TBH Qakaperson98-TBH (@Qakaperson98TBH) reported

    @Ubisoft Wha....wha....what?!?!? Why can Flores's drone jump? why does he have 4? You don't seem to understand how OP that is, how high his ban rate is gonna be and how broken its gonna be.

  • abdihakin8152 Abdihakin (@abdihakin8152) reported

    @UbisoftSupport hi ubisoft you dont have to fix my problem anymore I think I just had to wait for it to be activated but thanks for the help I really appreciate it

  • nobrizan Nicholas (@nobrizan) reported

    @Rainbow6Game @Ubisoft Can you please fix the bug in AC valhalla, trying to get the new ragnar dagger and the cut scene wont trigger to do the quest. Whats the point in putting out content that doesnt work? Fix the bugs in your game already, people paid money for a game that works, not frustration

  • megmellanby Megan Mellanby (@megmellanby) reported

    so it's like... everyone who works at ubisoft that has dad issues or..?

  • bhale2005 Brandon Hale (@bhale2005) reported

    @Ubisoft @UbisoftSupport Are yall having issues on your end? Because I can't play Valhalla now on my series x with the failed to retrieve save game data from our server msg everytime I try to save. I am 3/4 way thru a platinum playthrough. Please fix! So my saves aren't corrupted

  • consolethumbs CONSOLETHUMBS (@consolethumbs) reported

    @Miserable_Prick @Rainbow6_UK @Ubisoft Lmao they can’t predict if Sony or Microsoft will help with the issues so obviously they have to say they are doing something even though it’s up to Microsoft and Sony to fix the issues. Do you know anything about the MnK issue ? It’s a device that’s emulate a controller 1/2

  • MonsieurEMachin Mr. E. Machine (@MonsieurEMachin) reported

    @Rainbow6Game @Ubisoft Everyone's vitching that flores is gay but they're missing the ACTUAL issue. Flores is Argentinian

  • CA_Davey Dave 🇨🇦 (@CA_Davey) reported

    @Get_Flanked I really enjoyed watching the logic bomb podcast. Pretty sad the developers didn’t answered about the MnK problem on console when you were in the „cheaters“ section. You even mentioned it directly. I have more and more the feeling Ubisoft ignores the console players

  • Abn_Panzer Abn Panzer (@Abn_Panzer) reported

    @Jorraptor @itsJordanDoes As an additional issue, I think @Ubisoft confused 'repeatable' and "repetitive".

  • Klqqi_ 💊 (@Klqqi_) reported

    Okay New Glitch So You Load into a game and if you Restart Your game in Ban Phase a New Player Just Randomly Takes Your place for That Ranked match And If your team wins you get nothing if they Lose you get an Abandon Sanction and lose like 100 elo (GREAT GAME) @Ubisoft

  • SillySudo Sudo (@SillySudo) reported

    @Miserable_Prick @TheSicklyWord @Rainbow6Game youre still bound to the same movement like you are with a controller, so it really doesnt do anything a controller cant. it just makes aiming easier and maybe movement. ubisoft can't fix the issue bc to the game its a controller, not mnk.

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