Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 7 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Pouët (@Pouet2) reported@Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!
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0xdumbo (@dumbodiscusses) reported@Ubisoft FIX THE SERVERS
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Antimédicos 👽 (@pumpkin_link) reported@MichaelGTG2 @MetroidFREAK21 I get your point but the AC syndicate thing is 100% Sony's fault, it was a gpu glitch on ps5 back compat mode that in my opinion should be fixed by sony as an accuracy issue, but ubisoft stepped in and made a game specific patch for that
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Earnest L Edwards (@EEdwards34) reported@iTzSponge04 @lonewolfgamer30 Gamers paid for the game. Not for a temporary game no matter the servers got shut down. Ubisoft shutting the servers down was no different. If its no longer on the disk and we can't play it, it's deleted. There were no refunds given.
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Mostly Positive Reviews (@mpr_reviews) reportedFor those that recently jumped into AC Odyssey like me, are there any workarounds for the long startup on Windows 11 using modern Intel CPUs besides disabling hyper threading? I believe this issue was introduced after a microcode update, possibly combined with a Windows update. There were a few issues after a major Windows update with Ubisoft games, to the point where Avatar didnt work at all, so I'm assuming this broke at the same time and never got fixed?
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Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported@carygolomb The Ubisoft launcher is genuinely broken for some games and has been for years. Try Trials Rising if you have it. Won’t launch anymore. Hundreds of posts on Steam about this, they suggest the same bullshit every time with no fix in sight.
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Brady 💿 (@AchsuallyBeej) reported@Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.
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iampowlly (@iampowlly) reportedUbisoft fix your broken game that just came out and shut ******** up!
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Expert Merc “Rome” (@InMercenary) reported@CABOOSE27xx I played it on my XBOX back then since it came free with the release of R6S, and now I have it on my PC but damn I hope they fix the PC port in the future (if Ubisoft has a change of heart which is like asking a roach to turn into a gold bar)
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bored mess 🏳️🌈 🎛 (@A_bored_mess) reported@fridagagoz @FreeRosedark I treid to login to ubisoft with my correct password but it didn't recognise it and made me change it. I then entered my new password that I had just set. It locked me out
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Tommy Gustafsson (@swecruze) reported@Ubisoft I’m on PS5 btw, fix this. The parkour needs a big overhaul to, Edward doesn't grab edges and jumps in the wrong direction every now and then.
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DreddSnail (@DreddSnail) reportedI'd say I can't wait for EA to go bankrupt alongside Ubisoft but at this point they'll just be bought by Microsoft who will still continue to perpetuate the problems instead of fixing anything.
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Pouët (@Pouet2) reported@Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!
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makiotto (@Maki0tto) reported@RavenMentore Unity will forever be the most Assassins Creed Assassins Creed game. It was a massive step up from the Ezio trilogy. But Ubisoft took a sharp lateral turn and conformed to the high praise and cash grab of High Fantasy Rpg, live service type gaming which altered AC indefinitely.
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Challah Bread (@challah_bread_) reported@Dexerto And like Rockstar. Ubisoft insists on their own bad launcher. The companies that do this like EA as well are the ones that push for more expensive and only digital and are all hated and will not survive the 2nd crash.
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