Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 9
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • J1MMYJ1MMYTV J1MMYJ1MMY (@J1MMYJ1MMYTV) reported

    @Zer0R7 I believe there's problems with ubisoft connect that the siege update wouldn't have fixed. Seen some posts that have noticed it regularly drawing way too much CPU. Like, mine was eating 40% the other day.

  • WindDuster Brad Winchester (@WindDuster) reported from Marana, Arizona

    Okay @Ubisoft you have to fix this quick resume issue in AC Valhalla on the Series S.

  • ECTReSports Electro eSports (@ECTReSports) reported

    Will Ubisoft ever release a @Rainbow6Game update without audio issues?🙃 @ilSolitoMute @ilBuonPulse

  • SoleChill Tyla (@SoleChill) reported

    @Rainbow6Game @Ubisoft what have you done to siege? Game is soo broken. Sound is broke, hit registration is broke and Im having some viewing angle problems. You need to fix this now. Was soo excited for this new season.

  • BieKevin BieKev (@BieKevin) reported

    @UbisoftSupport Why is it that every other day there are problems with trying to play siege. If it isn't the bug where i can't invite friends then its that the game won't even launch because of some bullshit reason. FIX YOUR GAME UBISOFT ITS 7 YEARS OLD NOW AND STILL BROKEN.

  • petergn806 Peter Günther (@petergn806) reported

    @Rainbow6FR @UbisoftFR FIX THIS **** GAME

  • Sakya2002 Sakyajit Mitra (@Sakya2002) reported

    @Jack23Davies @NikkiJaye2 Like a patch every week. AC Valhalla has broken stealth mechanics and a lot of bugs that still haven't been fixed and yet Ubisoft releases a patch every 2 or 3 months and even then most of the issues are still not fixed. Compared to them Guerilla are saints

  • theyxr roy (@theyxr) reported

    @Nuljaska @LizaaR6 @Benjamaster2k No people cried because Ubisoft doesn’t communicate the plan and would turn TTS and various playlists off. If Ubi doesn’t have a timeline they should communicate it. If they HAD a timeline and need more time to address issues, they should communicate it.

  • pedrocbpinheiro Pedro Pinheiro (@pedrocbpinheiro) reported

    @Rainbow6Game I just can’t play the game, I keep getting a error that says I can’t connect with the server. I already tried the troubleshooting steps at Ubisoft website. I play on PS5

  • perunav2 perunav2 (@perunav2) reported

    Dear ubisoft fix your r6 game audio #RainbowSixSiege #ubisoft @Rainbow6Game @Ubisoft

  • notFalax Falax 🇺🇦 (@notFalax) reported

    @Avee121 @Flexy_r6s There are literally software that bypass the phone number thing, it’s ridiculous to add this ****. It’s just terrible that ubisoft can’t afford a good anti cheat, just check valorant they literally do not have this problem. You don’t need a number to play ranked just vanguard

  • ApatheticSphere Apathetic Sphere (@ApatheticSphere) reported

    @JohnWolfeYT How masochistic are they? Game pass is the worst thing I've ever used, it's like using the Ubisoft launcher from ten years ago only more broken.

  • codetweeting code 🦆 (@codetweeting) reported

    @blooworld @M4RCUS_R6 @DPascaluta I tried everything you, anybody on any internet forum since 2015, ubisoft or I can or have ever thought to try. No crashes until after SI when they pushed a small update to the game. Literally played the game since 2015 with only a very occasional crash and now it’s all the time.

  • davonvaliana 𝟷 𝟾 ◊ 𝟾 𝟶 (@davonvaliana) reported

    @itwasclit @mtolympusgamin1 @TheBlackHokage I mean.. not day one.. doesn't really solve the issue. Games will flop critically under reviews and developers still pop out the next like Ubisoft.

  • wormholeextreme Ian Chambers (@wormholeextreme) reported

    @Isu_network Probably @Ubisoft for not properly listening to their fans and trying to fix a game that’s beyond fixing. 🤔

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