Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 2 |
| Morrisville, NC | 1 |
| Berlin, Berlin | 1 |
| Montbéliard, Bourgogne-Franche-Comté | 1 |
| Clarkston, MI | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Palm Bay, FL | 1 |
| Sydney, NSW | 2 |
| La Garenne-Colombes, Île-de-France | 1 |
| Vizille, Auvergne-Rhône-Alpes | 1 |
| Cape Town, Western Cape | 1 |
| Saultain, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Johannesburg, Gauteng | 1 |
| Milton Keynes, England | 1 |
| Beauvais, Hauts-de-France | 1 |
| Hackney, England | 1 |
| The Beaches, ON | 1 |
| Frankfurt am Main, Hesse | 1 |
| Helsinki, Uusimaa | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Katzweiler, Rheinland-Pfalz | 1 |
| Freyming-Merlebach, ACAL | 1 |
| Prescott, AZ | 1 |
| Rio de Janeiro, RJ | 1 |
| Northampton, England | 1 |
| Dreux, Centre | 1 |
| Paris, Île-de-France | 2 |
| Villefontaine, Auvergne-Rhône-Alpes | 1 |
| Cesena, Emilia-Romagna | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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E (@exoticlasagna) reported@Ubisoft Hey, this is your daily reminder to fix your siege servers
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paid casey (@paidcasey) reported@UbisoftSupport i can give you my ubisoft account login, i found my info.
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ENRG (@ENRG) reportedWas starting a ranked game the game had a error sent me to the home menu tried to rejoin and get banned for 2 days now! Over this happening 3rd time this week!!! @UbisoftSupport @Rainbow6Game @Ubisoft
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HyperBooper, Reverent Medium (@HyperBooper) reported@Mikastrae @Ubisoft Tested it to see if something funny is up andone password change request came through, no problem. Have you checked you spam folders and the like?
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Dean Scott (@bigbmonkeynutz) reported@SubToOptimus Good I hope they ******* crash and burn. UPlay is abhorrent and got rid of my steam copy of FarCry 3. I’m not only praying but devoting my life to their downfall.
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Noodle (@Noodle39444526) reportedOk @UbisoftSupport @steam could i please get an explanation on how to login to a diffrent ubisoft account from the current one to play rainbow six siege via steam so i dont have to buy the game for THE THIRD time? If this isnt possible please explain why?
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CarVal (@CarV_Bald) reported@TheDivisionGame Love the game, bought every xpac and... CANNOT PLAY BECAUSE YOU STILL HAVEN´T FIXED A SIMPLE FREEZE BUG! Tried every fix found online without results; same as a multimillion dolar company as Ubisoft with their thousands of engineers! FFS
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omarsalas (@omarsalas06) reported@Ubisoft fix the ******* servers,I’m not playing this *** game anymore
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gore.exe (@lovegore97) reported@Steam i guess @Ubisoft came bk crawling to u guys huh.. considering theres been news about them facing some financial issue 💀
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Frenchie"TheConstitutionalist"🇫🇷🇺🇲 (@Vladimi70717868) reported@Ubisoft @UbisoftSupport @ForHonorGame for Honor used to be a company that had values that valued its customers that value the play styles that valued the time spent in a game what happened ubisoft for honor is a completely broken game should be penalties for a ganking in brawls
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Saptarshee (@Saptarshee24) reportedAs i mentioned before my problem i.e. I forgot details of my old UBISOFT account so; I just want to unlink my old UBISOFT account linked to my epic account and relink a new UBISOFT account with the same Epic account which epic already done by their side receipt attached as prove
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The White Queen (@WhiteQueenNV) reported@Visuljkoo @superpawger @videotech_ Isn't the obvious answer that he's a Max Payne 3 fan? It's like Far Cry with Crytek vs Ubisoft. I don't agree with his profuse praise of ND and R*, because I think their games have major issues, but I don't think he is dishonest about it.
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Ozzy1995 (@Ozzy19951) reported@Fisht1ck @Rainbow6Game I heard that Xbox can’t ban MnK users for “accessibility” reasons. And apparently Ubisoft can’t fix it, because Microsoft and Sony need to do it. I’ve also heard Siege had ‘native’ MnK support in like year 1 or 2, which was removed. I don’t know which statements are true.
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Stan, Stanley (@Stannum01) reported@Xurvala @LtBuzzLitebeer @TheDivisionGame Steam has a nice refund policy, you're able to play the game for less than 2 hours and seeing how you like it and/or if you crash. Then decide whether or not you wanna refund. There's also a trial of the game over on the Ubisoft launcher
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Noodle (@Noodle39444526) reported@UbisoftSupport But i guess i have to buy the game for THE THIRD time, the only fix I see is that you unlink both ps4 accounts from both of my ubisoft accounts so i can link the correct ps4 account to the ubisoft account that is linked via steam.
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