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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Limoux, Occitanie 1
San Luis, SL 1
Guadalajara, JAL 1
Abbeville, Hauts-de-France 1
Noisy-le-Grand, Île-de-France 1
Toronto, ON 1
Madrid, Madrid 1
Barranqueras, CC 1
Acapulco de Juárez, GRO 1
Kowloon, Kowloon City 1
Longueuil, QC 1
Neuruppin, Brandenburg 1
Hannut, Wallonia 1
Heldenberg, Lower Austria 1
Sitten, VS 1
Creil, Hauts-de-France 1
Dieppe, Normandy 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • asunoaim
    asuno (@asunoaim) reported

    @nickpleiades @vampiregang777 @seanAIMSS The game was definitely a more competitive title rather then a casual gaming experience. Perfect for me, bitter for people that just want a more chill experience, valid. Those issues were not what drove the game to the ground though. People stopped playing more and more due to lack of content, this was due to them having to focus on hitreg and netcode, this took too long to fix due to the different engine that was chosen. If netcode was better, earlier the game would have been played more, more content and ubisoft wouldn't have to cut funding. That was pretty much what went down and I remember pretty well that Mark stated something along those lines himself.

  • IslandDeMan
    Raheem Nicholls (@IslandDeMan) reported

    Hi, good morning im having some trouble logging in to the game that started last night. Think either the server may be down or expriencing techinal diffucilities im on xbox. Tried accessing server page on ubisoft but that page wont load error code is Uniform-01 @TheDivisionGame

  • ViiiRed
    Alex Mallory (@ViiiRed) reported

    @_Deez_Games I think my main issue, how weird it sounds, are the many pirouettes Geralt is doing in combat. Why is he constantly doing a 360 when attacking?? Combat was never great, hope it's at least a bit better in remastered. Also, all the Ubisoft style question marks on the map, not a fan

  • AlexisNorton14
    Alexis14🌐 (@AlexisNorton14) reported

    @Rainbow6Game Get your **** together. 11 year old game and still haven’t gotten it right there are ALWAYS problems with this game it takes all the fun out of playing. Your fan base is going to drop. To many bugs, cheaters, graphics are ***. Ubisoft you’re embarrassing…

  • Eren_Hell
    dfDynamo (@Eren_Hell) reported

    Ubisoft needs to fix their useless desktop Launcher app with broken auth sessions.

  • SuperSonicx17
    Super Sonic x (@SuperSonicx17) reported

    @super8bitgamer @RaceCrossWorlds Maybe so but it isnt quite about what you or i want but rather whats getting them guaranteed money. Transformers would end up like Godzilla, which id dislike. MLP isnt as big on a global scale as it could be. As for Rayman and Crash? It depends on if Activision and Ubisoft

  • edkun197
    Ed (@edkun197) reported

    @fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.

  • nugnug101
    nug (𒈬)⚔️ (@nugnug101) reported

    Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

  • NoLimitGuff
    Guff (@NoLimitGuff) reported

    @Rainbow6Game Yo ubisoft FIX YOUR ******* GAME HOW ******** AM I IN A RANKED GAME BLUE SCREEN FOR 40 MINS ALREADY

  • Vexxiiii
    Big Raga (@Vexxiiii) reported

    @Ubisoft @UbisoftSupport siege issue been in a blue screen lobby for two hours now people won’t leave the game so that it can cancel please help ign twitch.ragabig

  • StandWithEddie
    EDDIE 🇺🇸✝️ (@StandWithEddie) reported

    @Stuntguy777 I experienced same issues and tried reaching out to @Ubisoft but got no help and was introduced to Message @Robbfixx ON TWITTER and he helped me out. You could try him too

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @noheroesleft @Jwave630 @Vara_Dark The misconception here is that the big publishers are the only ones publishing games. EA, Microsoft (which gobbled up two of the big publishers), Sony, Nintendo, Square Enix, Capcom, Namco, Ubisoft, Konami, Sega, Tencent, Take-Two. That's all the big ones right there. Beyond that there is a legion of smaller publishers and indies who self publish: Warner Brothers (some might consider them big simply because of hte parent company), CDPR, Epic Games, Devolver Digital, Focu, Paradox, Koch Media (which I imagine is one of your big 5), Aksys, Amazon Games (which is currently publishing tomb raider), Apple, Arc Sys Works, Cave, Gameloft, Gamefreak, Kepler Interactive (which they've been putting out some winners of late), Tecmo Koei, Natsume, NIS, Netflix, and Valve (this one will cause people to scratch their heads since they are a store front, but don't act as a publisher beyond their own games). The games industry is incredibly volatile. Just microsoft's acquisitions alone of Zenimax and ATVI upset that balance pretty hard, now you're seeing Kepler, devolover, and a few other small time publisher filling the void. (basically making the acquisitions beyond IP pretty pointless, bad buys imho). If you look deep enough the Chinese are a bigger problem than BlackRock and Vanguard. I'm not gonna lie here and say they aren't a problem. They are. However they spend most of their time trading these companies like baseball cards and even then have very little control over such a chaotic industry. It's when you get heads of development listening to dip shits like Sweet Baby Inc is when you start to see problems surface and brand integrity degrade.

  • ZakarinaMuyXd
    ZLEK (@ZakarinaMuyXd) reported

    @ohlookitsrafa Not much really, i guess the main thing is that ubisoft delivers broken games that can be patched by fans, and the broken games go with no strings attached, hoyoverse delivers "good games" with such a huge caviat that you genuinely don't want to even know anything they do

  • iCheckVibes
    iCheckVibes (Gaming Unc) (@iCheckVibes) reported

    @Stallion83 That is a Publisher (Ubisoft) caused problem. This isn't a Playstation or XBOX problem. Publishers should be forced to offer a Offline version (even if the game is online-only). Stop Killing games is fighting for something like this. If they did, you'd enjoy The Crew 1 today.

  • jeanmaillard76
    jean (@jeanmaillard76) reported

    @IGN now that they are independant they can make a title like that? what was the issue when they were with ubisoft?

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