Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1
Adilly, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KudosOnYT ᴋʏʟᴇ 🇬🇧 (@KudosOnYT) reported

    @Ringer_53 @Rainbow6Game We are talking about the MX4 storm though? People only started to stomp with that weapon when she got the 1.5x scope for it, before that she was under played and under powered (according to ubisoft stats). So the problem was there, the 1.5x was the issue, not the recoil

  • ReapsSilver Omar S (@ReapsSilver) reported

    @SaiyanPride45 @Jack32556407 @Ubisoft I was complimenting you dude **** is your problem. Ness mains haven't been a problem since like 2020 and if you're still having trouble with them you're just **** at the game

  • soapghosts garbage men enjoyer 🚮 (@soapghosts) reported

    @JpDegiulio @UbisoftSupport Ps4. I think it's a common issue atm, seems like all we can do is wait a bit for ubisoft to smoothen things out on their end.

  • Haribundi1 Emmen_Thaler (@Haribundi1) reported

    @Ubisoft I am celebrating the connection issues on pc... you could think if its launch day ubisoft could have thought about more traffic and the servers could handle it. I'll wait for another hour then it will maybe work

  • philmc10 phil mccarthy (@philmc10) reported

    @m3kal @PlayStation Alot having this problem, Looks like a ****** on the Ubisoft side.

  • stephentotilo Stephen Totilo (@stephentotilo) reported

    It's hard to tell if that familiarity factor is going to be a problem for Ubisoft yet. It clearly got that way for Assassin's Creed (which I wasn't tired of), but FC5 did really well.

  • MylesOfGaming Myles #BlackLivesMatter (@MylesOfGaming) reported

    @Ubisoft @UbisoftSupport I’m trying to login to my account but I don’t remember the password and the email I use for the account I don’t use anymore. Anyway to help?

  • ASexyBiscuit Roxy Clark (@ASexyBiscuit) reported

    Hey @Ubisoft_UK @Ubisoft @FarCrygame fun thing, everytime I start Far Cry 6 it maxes out my Mic to 100% so any recordings of the game would be unusable lol it was apparently an issue with 5 too?

  • itsMJQ_ Quinton (@itsMJQ_) reported

    @Mohammed_Atef28 @watchdogsgame We still have Season 4 in the files, but definitely there will be a Year 2, Ubisoft is looking to release less AAA games and support existing ones that are still in service

  • DatGamerDad Steve Zugenheimer (@DatGamerDad) reported

    @FarCrygame @Ubisoft HOW LONG UNTIL YOU FIX THE TEXTURES LOOKING LIKE WATER PAINT ON PC? Just wondering. Because it's already been in reviewers hands for days, and a google search reveals most people are having the issue so... HD textures lol. Always garbage ports anymore.

  • Qushu92 Qushu92 (@Qushu92) reported

    @Cyael @insomniacgames We tried to warn people, but no we were being toxic and haters. Yet here we are, one unnecessary xp "rework" and unnecessary cosmetic "rework" later. After introducing a problem into the game, they're now legit selling people the solution to it. Papa Ubisoft must be proud!

  • karazorlls v (@karazorlls) reported

    I will NOT buy your game ubisoft, until you fix your ****** up work environment ‼

  • Sn1perQa Mohd  (@Sn1perQa) reported

    @store974 @Ubisoft - broken pins - wrong fans direction - false marketing - bad radiator placement You think we don’t understand?!

  • WayToDama Dama ☁️ IT HAPPENED (@WayToDama) reported

    @parunephantom THIS RIGHT HERE keep ubisoft and crash away from anything smash related until that company goes down in flames 🙏

  • craiggav Gavin Craig (@craiggav) reported

    The problem isn't Far Cry or even Ubisoft. The problem is open-world architecture. The problem is the game as theme park. The genre is exhausted because all the genre can ever do is give you more things to do and when that isn't enough there's no other gesture available.

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