Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maubeuge, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Cehegín, Murcia | 1 |
| Weimar, Thuringia | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Escalquens, Occitanie | 1 |
| Angerville, Île-de-France | 1 |
| Colombes, Île-de-France | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Mulhouse, ACAL | 1 |
| Brussels, Brussels Capital | 2 |
| Amane Aït Oussa, Guelmim-Oued Noun | 1 |
| Lorient, Brittany | 1 |
| Paris, Île-de-France | 6 |
| Dieppe, Normandy | 1 |
| Tours, Centre | 1 |
| Salvador, BA | 1 |
| Calais, Hauts-de-France | 1 |
| Bavay, Hauts-de-France | 1 |
| Chiclana de la Frontera, Andalusia | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
| Colmar, ACAL | 1 |
| Andenne, Wallonia | 1 |
| Évry, Île-de-France | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Les Vans, Auvergne-Rhône-Alpes | 1 |
| Sarreguemines, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Saultain, Hauts-de-France | 1 |
| Carcassonne, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Dagger 323 (@dagger323) reported@BillyOfBagEnd @XboxArchives Any online-only live service game that a dev has milked for 11 years straight is slop. Further is it slop because it is largely multiplayer-only with no focus on mode variety or a developed singleplayer experience. It's a travesty to the Rainbow Six games that came before it, and demonstrates the peak model of greed and laziness that defines modern Ubisoft. Once again, Ghost Recon Wildlands was the only quality Tom Clancy game that's released since the 360 era. Siege is literally live service corporate slop.
-
Utherverse.io - $UTHR LIVE! (@Utherverse) reported📝 Utherverse Files Patent Infringement vs. Ubisoft Over Virtual Nose Tech Used in Assassin’s Creed Nexus VR & Eagle Flight Utherverse Digital, Inc. today confirmed that it has filed a patent infringement lawsuit against Ubisoft, Inc. and Ubisoft Entertainment SA in the United States District Court for the Northern District of California (Case No. 3:26-cv-06098). The complaint, filed June 18, 2026, alleges that Ubisoft’s VR titles Assassin’s Creed Nexus VR and Eagle Flight infringe Utherverse’s patents covering a foundational technique for reducing motion sickness in immersive virtual environments. The asserted patents (U.S. Patent Nos. 9,977,495 and 10,528,129) describe systems and methods for inserting a stable, static visual reference—most commonly a virtual nose—into a user’s field of view while the rest of the virtual scene continues to move. This approach addresses a well-known technical problem unique to head-mounted displays: the absence of the real-world facial reference points that the human visual system relies on for stability. Without such a reference, many users experience disorientation and motion sickness. In Assassin’s Creed Nexus VR, Ubisoft offers a customizable “virtual nose” comfort option. In the earlier title Eagle Flight, the game renders a fixed eagle’s beak in the lower field of view. Ubisoft’s own game director for Eagle Flight publicly explained the design choice: “With a VR headset, our eyes don’t see the nose anymore, and our brain is destabilised. In Eagle Flight, the beak allows us to bring back that simulated nose effect and give the required stabilisation to be comfortable.” Utherverse inventors Brian Shuster and Gary Shuster developed and patented the technology years before these titles shipped. The company has long viewed the widespread adoption of comfort features based on its work as validation of the underlying innovation.
-
Aychawk (@AychawkR6) reportedpatiently very patiently waiting for saudi arabia to buy ubisoft. things will almost immediately change if that happens because management wont have a problem increasing opex for real change
-
publius (@realGorillaTape) reported@trichotome Snake never should’ve been put in r6 siege. He’s completely busted. Also, how about @Ubisoft @Rainbow6Game fixes the ******* cheater problem before anything else
-
Synth Potato🥔 (@SynthPotato) reportedAssassin's Creed's current modern day plot is not working. I do not know a single person who's invested in this plot so far and as someone who has read every single file in both AC Shadows and Black Flag Resynces alongside all the rifts, the writing so far has been incredibly uninteresting and poor. The current 2096 animus EGO storyline needs to go. Modern Day in Assassin's Creed was in a strange limbo for years after Desmond up until the Layla story during Origins-Odyssey-Valhalla which was a genuinely exciting breath of fresh air and it really felt like in Valhalla, Ubisoft had finally figured out an exciting path forward for the franchise. The ending of Valhalla's modern day, setting up this Basim plotline was genuinely awesome and I was excited to see where it goes. Of course, Ubisoft abandoned it. In its place is this live service animus hub storyline that has entirely failed to grab anyone's attention. There is just nothing going on here, there are no characters, no events, no real plot. It's just this animus war against an evil abstergo AI. It has entirely failed to capture the original adventure tone of the Desmond games, or the mystery of the Layla storyline, and instead settled in this awkward spot where it feels like Ubisoft desparately wants to remove modern day from the franchise and landed on the most ignore-able plot possible instead in an attempt to satisfy the fan base while basically removing modern day. I think this plot needs to be abandoned. No one is invested, no one wants this. Ubisoft needs to decide either to keep modern day and actually invest proper work into it, continuing the Basim plotline from Valhalla. or to simply let go and remove modern day for good. This awkward middle spot they've landed on where modern day is just a front for live service content is for no one.
-
Metal sonic 91 (@Metalsonic91) reported@Kyithios Fun fact I bought the crew on steam and put over 200 hours in to it When Ubisoft shut the server down making even the single player part of it unplayable I asked Steam for a refund They gladly obliged
-
Xyz 🦹 (@Xyz_lm10_sc30) reported@Genki_JPN You see statements like this only from people who can create ART. Ofcourse the Ubisoft CEO saw no problem in getting rid of discs
-
ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported@Rainbow6Game @Ubisoft @UbisoftSupport I WANT A FULL REFUND ON EVERYTHING I SPENT MY MONEY ON IN RAINBOW SIX. YOUR GAME IS COMPLETELY UNPLAYABLE AND YALL ARENT DOING ANYTHING TO FIX IT. STUCK IN PC POOL CAUSE I HAVE AN ELITE CONTROLLER!?!?!? Full refund!! Now
-
Christian Murphy (@ChristianMurp04) reportedFOR THE LOVE OF GOD UBISOFT FIX CHEATING ON CONSOLE
-
Revenant (@RevenantRemnant) reported@Zombies___115 He's definitely another consumer that will ignore wokeness as long as he likes the game a lot, in other words, he's not s real noticer and it says a lot about him that despite the many issues in Black Flag Resynced, he still recommends it, when it's just more slop from Ubisoft.
-
Typsy B34ST (@B34ST21) reported@Ubisoft @UbisoftSupport FIX YOUR ******* GAME BEFORE US CONSOLE PLAYERS STOP PLAYING @Rainbow6Game! The Console/PC bug WASN'T ACTUALLY FIXED.
-
. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
-
Alex (@Alex_the_ru) reported@UbisoftSupport Problems with orichalcum. Missions do not appear with him, and the merchant has a timer of 00:00:00. The Internet is available, the account is connected, the Ubisoft overlay is working, the Helix store is working. But the problem persists in Steam natively, and even in GFN
-
bored mess 🏳️🌈 🎛 (@A_bored_mess) reported@fridagagoz @FreeRosedark I treid to login to ubisoft with my correct password but it didn't recognise it and made me change it. I then entered my new password that I had just set. It locked me out
-
monster_energy (@monster_gamin) reported@Ubisoft Fix your bugs in ac black flag please, I can't play for over 3 days now on my deluxe edition 👌