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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Paris, Île-de-France 12
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
Ferrières, Nouvelle-Aquitaine 1
Hertford, England 1
Reims, ACAL 1
East Falmouth, MA 1
Globe, AZ 1
Meaux, Île-de-France 1
Chicago, IL 2
Cergy, Île-de-France 1
Stirling, Scotland 1
Antony, Île-de-France 1
Bremen, Bremen 1
Burlington, ON 1
Troyes, ACAL 2
Mer, Centre 1
St Albans, England 1
Marseille, Provence-Alpes-Côte d'Azur 2
Grenoble, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ironmantr95
    ironmantr95 (@ironmantr95) reported

    @Big__TeeJ @DOC_DARK1985 $20-25 for ultimate with cod, keep ur promise of first party games day one, and have ubisoft/ea/fortnite each be $3-5 add ons. Problem solved. I bet less than 5% of people actually use all three of those services. Id argue ubisoft and ea are the ones that need to be on gamepass

  • LiteraryExile
    Exile (@LiteraryExile) reported

    @UbisoftSupport All Ubisoft services are down! Can't login to my account at all

  • TheDiablix
    TheDiablix (@TheDiablix) reported

    @DarioColon1 @exocetr @EndymionYT No. That's literally just what occurred. Ubisoft claimed Shadows did well, all the while as soon as it's first month of sales was done they kicked selling everything into overdrive and got into legal trouble for lying to investors and loan companies over their quarterlies

  • cerberus_talon
    Cerberus (@cerberus_talon) reported

    @Galaxy_TV_ @Alka_FPS ubisoft stock going to crash when they hear galaxy_tv doesn’t forgive them

  • 16thHarmony
    16thHarmony (@16thHarmony) reported

    @William_G_ @Colteastwood Correct. Game Pass is going to eventually be turned into a Ubisoft Classics type service. In preparation for Project Helix which most developers will ONLY release their games on via Steam. No actual Xbox versions of games....thus no game pass prospects.

  • Soulbi455
    45 (@Soulbi455) reported

    @UbisoftSupport My account was hacked over a week ago and now I’m being punished for it. I can't log in or create a new account. No codes are sent to my email and I’m hit with a lock message. This is unacceptable. Fix your security and stop blacklisting victims! #Ubisoft

  • AbidineMan4400
    Zein El Abidine Mansour (@AbidineMan4400) reported

    @TheCrewGame False start 30. Seriously?? Ive been reading posts on the internet of people complaining about this since 2025, and the error is never fixed. This is exactly why I never buy sny ubisoft game. If it wasn’t on ps plus extra I wouldn’t even buy it.

  • tetrisdork
    Vyse the Tetrisdork (@tetrisdork) reported

    @Stallion83 I think there might be some issues. I think, legally, none of the COD titles can be on xCloud without Ubisoft's approval as they own the cloud streaming rights. A result of the MS/Activision acquisition.

  • OreOreDosta
    Ulloitz (@OreOreDosta) reported

    @TheDivisionGame As always, Ubisoft is ignoring the community. Constant optimization issues, bugs, etc...

  • Waffles2Slick
    George (@Waffles2Slick) reported

    The problem with Game Pass now is not just price. It’s identity. It tries to be too many things at once: giant catalog, day one drops, cloud service, online subs, perk bundles, it has EA Play as a tie in, as well as Ubisoft tie ins, its a rewards machine, and brand centerpiece.

  • GameLogIQ
    GameLogIQ (@GameLogIQ) reported

    I’ve never seen people put so much value on old Ubisoft games that are typically on sale for as low as $4.99, a monthly subscription to Fortnite (which was also recently devalued by Epic), and tiered streaming quality of a Cloud gaming service platformed off of the necessary excess capacity the trillion $ corporation had to build anyway and used to be included for no up-charge. These are the same people that said having platform exclusives is criminal, anti-consumer, and a way to force people to buy HW and lock them in. But I guess these people are also part of the crew asking for Xbox to bring exclusives back. So that tracks.

  • SaladiSriLalith
    Lalith Saladi (@SaladiSriLalith) reported

    @Rainbow6Game is ubisoft back up or what, it says i cant login

  • Pirat_Nation
    Pirat_Nation 🔴 (@Pirat_Nation) reported

    Amazon Luna is ending support for individually purchased games and third-party libraries. From April 10, 2026, players can no longer buy games a la carte through Luna. Access to third-party libraries and subscriptions from EA, Ubisoft, and GOG is also ending. If you already purchased games on Luna, you can keep streaming them until June 10, 2026. After that date, those games will no longer be available on the service. Amazon has said there will be no refunds for these purchases. However, if you linked the games to your EA, Ubisoft, or GOG accounts, you still own them and can download and play them directly on PC or compatible devices. Luna itself is not shutting down. The service is shifting to a subscription-only model focused on games included with Prime and the paid Luna Premium tier.

  • pithi91
    Cedric (@pithi91) reported

    @TrueAchievement Ok ea play / ubisoft + like service. A move to open the door to gamepass on Switch / PS.....

  • Kano7892
    Kano (@Kano7892) reported

    @DanielOlimac Ur being desonest bc the gamepass still includes Ubisoft+ and Fortnite Crew, something that the 20 dollars service didnt had

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