Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1
Adilly, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • psychokgr Andrew Wallach (@psychokgr) reported

    @Ubisoft you need to fix you stupid *** game AC Valhalla should not be freezing my character I am beyond pissed off! This some bullshit FIX IT OTHERWISE HIRE DIFFERENT GAME DESIGNERS FOR **** SAKE!!!!!

  • ChomerlyWarner Chomerly Warner (@ChomerlyWarner) reported

    @JimSterling What was that Ubisoft game which constantly kept on switching you back to the desktop due to not being able to communicate online on day one becauseit was broken? I want to say it was a Splinter Cell game, the one where they wouldn't/couldn't patch for a new gen of gfx hardware.

  • Ehsan_SH98 ehsan (@Ehsan_SH98) reported

    @UbisoftSupport i downgrade my driver gpu nvidia to 419.35 little bit can play without any issue,but if ubisoft company unban my country iran,really great we iranian players playing your games without any issue

  • alecfisher01 Alecfisher🐬 (@alecfisher01) reported

    @M5xican Knowing Ubisoft this won’t solve the issue and people will probably still get away with mnk, the last hacker implementations for instance were basically a disaster and hackers found out quickly how it works lol

  • Dockwave_78 Rajat❤️ (@Dockwave_78) reported

    @synthbard @Ubisoft @UbisoftSupport If this hasn't gotten any response I'd recommend contacting #gregtech001 on Instagram He helped me fix something quite similar a couple of weeks ago And he should be able to help you out

  • MayorReynoldsTV MayorReynoldsTV (@MayorReynoldsTV) reported

    @Arrrrash @PlayXDefiant Ubisoft needs a win. They also need to fix their hype cycles. They announce games and go dark for way too long.

  • Stitch724_R6s Stitch724.r6s (@Stitch724_R6s) reported

    @otaldolockR6 @Siege_GG When I say using exploits in game isn't cheating it is but the way I see it Ubisoft have known about this for almost 2 entire seasons maybe with this clip they might fix it but if it's something Ubisoft unintentionally added in game you can't blame players for using it.

  • GustavoCringe__ valerio sandonnini (@GustavoCringe__) reported

    @Rainbow6Game Nice and all, but if the reload mechanic rework is going to be what we all expect, this may rank in the top 3 worst updates ever. Absolutely unnecessary also comparing with the much issues that affect the game rn. Btw in Ubisoft we trust...

  • NoahChipp ThePotatoAim (@NoahChipp) reported

    @UbisoftSupport having problems unlinking Xbox account to my Ubisoft account

  • aoasty Toast (@aoasty) reported

    @MX7_VitaI @Rainbow6Game @UbisoftSupport ubisoft soft this guy is literally mnk ddos cronus edate elo trap smurf booster

  • StinkinGnome ¯\_(ツ)_/¯ (@StinkinGnome) reported

    @martinmendezmj @thegameawards Ubisoft is struggling to keep themselves from financial bankruptcy, let alone creating something noteworthy. Good riddance too because that live service model on single player titles is straight trash.

  • ElrodJonah Jonah Elrod (@ElrodJonah) reported

    Hey @UbisoftSupport A long time ago I made a account on Ubisoft I used a wrong email and did not relies tell now I was trying to sign in but can't

  • theyrelesbians × 🌙💗 | 🔞 (@theyrelesbians) reported

    @Ubisoft @UbisoftSupport fix ur stupid *** just dance game so i can play it !! i tried connecting three different phones,, nada. implement a qr code or something bums

  • Static_and_Fire 🎮 Alma Elma 🎮 (@Static_and_Fire) reported

    Rant thread! I've been playing M&M X and the Uplay version is such a restrictive experience because of the lack of caring about the game. It was shut down then came back but broken, incomplete, and unpurchasable. The pirated version on the other hand works without- @Daerandin

  • yMineirx Myxrm🇵🇹 (@yMineirx) reported

    @RaccoonTentacle @ShalakhV @ScriptLeaksR6 manual bans would never work this is more a kinda of software war. Not to mention we don't know if it will exist bans or just an Ubisoft way around to "counter" mnk problem

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