Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| La Tour-de-Peilz, VD | 1 |
| Greater Noida, UP | 1 |
| Stuttgart, Baden-Württemberg | 1 |
| Baguio, Cordillera | 1 |
| Blagnac, Occitanie | 1 |
| Hamburg, HH | 1 |
| Athens, Attica | 1 |
| Budapest, Budapest | 1 |
| Ramat Gan, Tel Aviv | 1 |
| Lefkáda, Ionian Islands | 1 |
| Belgrade, Central Serbia | 1 |
| Freigericht, Hesse | 1 |
| Sofia, Sofia-Capital | 1 |
| North Vancouver, BC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Токсоносецот 2.0 (@buturipol2) reported@ViberHelp have you considered fixing your broken activation flows?
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Leon Brin (@SuddenlyBrin) reported@viber please help
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Totally Wandering Dinosaur (@thatdynodayo) reported@Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?
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John Albert (@john_ny27) reported@George189343130 @Viber I got similar issues earlier but mine was fixed by @Carolinewebtech he has a fix for this
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MegaBoss (@Mega_Halifax) reported@ViberHelp Results? You guessed it! Zero! Only comes to prove that customer service does not exist at @Viber
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NYOle (@NYCOMch) reported@Viber That’s what I got:”Hello, We have resolved this ticket, as we haven’t received your feedback in some time.” What feedback!? I wrote them about the issue and nothing was fixed, and now they send me this message. I don’t understand anything
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NYOle (@NYCOMch) reported@Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.
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Kim (@Kim_in_TO) reported@ViberHelp @Viber please help me…my only spam action is sending 3 tweets to you over the last few days. The fact I’ve been flagged as a spammer by your bots and you’ve done nothing to help me personally is terrible customer service.
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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George (@George189343130) reported@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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J.Down (@isitwortharead) reported@Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.
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Hara (@BlofinBD_Hara) reported@Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix
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Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported.@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.
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Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported@Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?
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Alaska (@alaskaaaaaaA13) reported@ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!
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