Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
| Thüngersheim, Bavaria | 1 |
| Calvisson, Occitanie | 1 |
| Plymouth, England | 1 |
| Santa Clarita, CA | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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BruceyJ
(@brucejank) reported
@viber @ViberHelp my fathers account is getting activation failure after uninstalling and reinstalling the app. We opened a ticket and it says his account was blocked due to being marked as spam. Please help!
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Max
(@IacovouMaximos) reported
@Viber what is wrong with your app? literally, my phone number is banned because it was reported as a source of spam or as a result of unusual activity? eh hello? , what I did is send some wishes to some friends. Can you please fix this ASAP
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ViberHelp
(@ViberHelp) reported
@itzshyam96 @Viber Hi, we have reset your account, you should be able to activate Viber in 24 hours from now. If you have additional issues please let us know.
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MarroquinH
(@MarroquinH8) reported
@ViberHelp Thank you I finally got a response after a week, to one of my tickets. To have the agent not understand the problem at all. The issue I am experiencing is that my profile and stickers were not transferred after doing a change number and my sticker market will not load!
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Stiho
(@Stiho5) reported
@ViberHelp Hi, Viber team. I have a problem with one of my numbers. It replies me activation fail in more that 5 devices, also with newest version of viber. Number is 359898315443 Bulgaria. Thanks
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Flibber T. Gibbett .... . ... ...
(@amigammon) reported
@Viber The Coach seems broken.
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Ivan Erdodi
(@IvanErdodi) reported
@ViberHelp please help, my viber got blocked because i sent a few same messages for new years eve. Now all my conversations are gone. Is there any way to unblock my viber now?
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Jake Russel Lee
(@JakeRuss8888) reported
@ViberHelp is there a way to back up from secondary device? My primary phone is broken and i need my chat history
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BruceyJ
(@brucejank) reported
@ViberHelp @Viber He was having issues making calls to say happy New Years to our family. I tried uninstalling and reinstalling the app, and now he is receiving that.
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usineko andaa
(@ekcookerbhaat) reported
@ViberHelp brother either tell my isp to fix my wifi or fix your app or pls study the entire paedi syllabus for me, pls do either of these to keep me sane. please please
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Jessica Rayes
(@jrayes) reported
@Viber - hoping someone can help troubleshoot why my calls aren’t going through with the use of credits …
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WB
(@wasaba) reported
Does anyone experience issues with @Viber - you just get missed call alerts when you open the app. No ringing nothing.
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jeunehomme
(@draza011) reported
@ViberHelp ITS not the issue it’s a feature request.
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Rumen
(@haimana) reported
Great service you got @Viber! Blocked my number(use it like twice a week) for spam without providing any details. @ViberHelp asks for a case # that your support system doesn't provide?! Then asking for my email, which i have to put publicly on Twitter ... very privacy-oriented!!!
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Kath Berry
(@Kathbez1974) reported
@ViberHelp hi is viber down??
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