Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • denys_zaitsev Denys Zaitsev (@denys_zaitsev) reported

    @Viber Hello, I apologize for the message to you! My Viber account was blocked and viber support answered only bot. Can I talk to someone who can help me? Waiting feedback. Thank you in Advance!

  • bikkusri RAM GOPAL SRIVASTAVA (@bikkusri) reported

    Dear @ViberHelp pls help me

  • gavricz Zoran Gavric (@gavricz) reported

    Not to be complaining but @Viber is one crappy software. Trying to make a backup is a delicate operation like driving a SUV on 2 mm thin ice. They had this issue for 4-5 years and haven’t improved it. It’s a pretty vital aspect for people so one think it would be a priority.

  • yoriqin Yoriqin🌙 (@yoriqin) reported

    @Viber How can i contact to customer service? my account was blocked

  • _princessalba Princess Alba (@_princessalba) reported

    @ViberHelp Hi do you have any technical support I can speak or have a chat? I need to fix some issues about my app. Thank you!

  • gavricz Zoran Gavric (@gavricz) reported

    @ViberHelp Yes I have a ticket number. Not sure I want to post it here. I did manage to do backup, but as I wrote I pressed the button > got a error message > left the phone open > 15 minutes later the latest backup date was changed. So you clearly have a bug.

  • adindajd dnd (@adindajd) reported

    @ViberHelp Hi. My viber can't send messages. I have uninstalled the app and installed it again, hoping that it can be fix. But it's not. Viber blocked my number. And then I registered with othr nmbr. But I still can't send the messages. Pls advice what should I do to get that fix

  • drqureshi_tariq Tariq Qureshi (@drqureshi_tariq) reported

    @ViberHelp please help. I am new to Viber and now my account is locked. Its just the second day I am on it. Please advise and unlock me to get back in touch with friends and family..

  • tarek_alslmany طارق السلماني (@tarek_alslmany) reported

    @Viber I have the problem of not sending media in chat

  • vishalmoliya__ vishal (@vishalmoliya__) reported

    @Viber @ViberHelp i have purchased a 1 month unlimited calling plan but after a week my account automatically blocked by viber i contact you so many times but there is no one response me. Help me 1 month time is clocking I loss my 2 week on account block. Who pay for 2week?

  • DonciscO564 Waki Boo (@DonciscO564) reported

    @Viber Hi my activation is failing can you please help as I never had this problem before?

  • suzannelolsenau Suzanne Olsen (@suzannelolsenau) reported

    Wonder if @Viber is having some issues with it's chat feature?

  • joob1977 Joanne Oborn (@joob1977) reported

    .@Viber I’ve messaged via your help centre and despite receiving one email and responding, I’ve not heard any more. Please advise what the issue is with my account. It’s been over 24 hours, and this is the main way my family communicate with one another.

  • BeMe1329 Blessed - Strong and Beautiful (@BeMe1329) reported

    @Viber Would like to know why group of people that I do not even know put my viber phone number on their group? Not even once that happened, more than 3 times. Please fix that group chat thing.

  • abhijit1732 Abhijit Debnath (অভিজিৎ) 🇮🇳 (@abhijit1732) reported

    @Viber_India @Viber @ViberHelp Hello, Viber India. I am currently on a business trip in Greece. Since max people's here using Viber. I started using it from yesterday. But my Indian number has been blocked since yesterday saying it's a spam. Kindly help me to restore my account.

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