Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| La Tour-de-Peilz, VD | 1 |
| Greater Noida, UP | 1 |
| Stuttgart, Baden-Württemberg | 1 |
| Baguio, Cordillera | 1 |
| Blagnac, Occitanie | 1 |
| Hamburg, HH | 1 |
| Athens, Attica | 1 |
| Budapest, Budapest | 1 |
| Ramat Gan, Tel Aviv | 1 |
| Lefkáda, Ionian Islands | 1 |
| Belgrade, Central Serbia | 1 |
| Freigericht, Hesse | 1 |
| Sofia, Sofia-Capital | 1 |
| North Vancouver, BC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Mariyam Shaathiya (@m_shaathy) reported@Viber "URGENT HELP: My Verified Business account (+9607668115) has been blocked since March 1st. I am a Verified Admin since 2019 with 2,736 members. Ticket [WRJ0K6-542LM]. No human has replied to my proof for 9 days. This is hurting my business. Please help me get a manual review!
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MegaBoss (@Mega_Halifax) reported@Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!
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Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported@ViberHelp viber is down ?
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Mick Basa (@MickBasa) reported@ViberHelp @Viber hi - i raised two tickets but still no response. Can somebody help? Thanks
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NYOle (@NYCOMch) reported@Viber Hello, can you help me with my issue?
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George (@George189343130) reported@ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!
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Sasa (@ES_mastertrader) reported@ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account
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Alaska (@alaskaaaaaaA13) reportedI didn’t click on the link. I didn’t specify any codes that came to me Your Viber account is not protected!! I want you to know that. I’ll tell you how it happened. @ViberHelp @Viber you need to pay attention to the safety of users. Friends, I need help in spreading🙏🏻 #15013605
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Nick Koks (@KolyaPV) reported@ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.
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Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported.@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.
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J.Down (@isitwortharead) reported@Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.
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MegaBoss (@Mega_Halifax) reported@ViberHelp The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
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Photis Constantinou (@photiscon) reported@Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265
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Jovana Halvorson (@JBStojakovic) reported@Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.
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Nash (@nashgalang) reported@ViberHelp hello im changing jobs and im informing my work related viber groups of my leaving. I was blocked due to spam. I need to be unblocked ASAP. I need to inform people of this and need to reply to impt work related messages that i can no longer help them.
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