Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belgrade, Central Serbia 3
Brisbane, QLD 1
Monmouth, Wales 1
Milan, Lombardia 1
Makati City, National Capital Region 1
Guangzhou, Guangdong Sheng 1
Manahawkin, NJ 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Budapest, Budapest 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • AtanasGee Atanas Georgiev 🇺🇦 (@AtanasGee) reported

    .@Viber Notifying people who have your phone number that you've installed your app is a no-no! Fix your app! #whatcouldgowrong

  • gavricz Zoran Gavric (@gavricz) reported

    So I pressed the backup button, got a error message (generic one they use for all errors), during the time I’m writing this I can se that my latest backup date changed and I have a fresh backup. Either way if the backup went through it still shows that @ViberHelp does not care.

  • GdoubleU92 Will Grayson (@GdoubleU92) reported

    @Viber @ViberHelp day 3 and still your customer service is non existent.

  • ChesaHoras catatanchesa (@ChesaHoras) reported

    @ViberHelp halo this my first time use viber, and my number cant activated and failed login and i cant to send message, can you help me ? Because i need that for my work

  • yoriqin Yoriqin🌙 (@yoriqin) reported

    @Viber How can i contact to customer service? my account was blocked

  • GdoubleU92 Will Grayson (@GdoubleU92) reported

    @ViberHelp @Viber I've given you my number and keep receiving an automated response. How is this customer service?

  • manapalayafah Manapalayafah (@manapalayafah) reported

    @viber why did you need to cut off so-called independent republics of Lugansk and Donetsk? You do understand, that there are plenty connections, still, between the western and eastern Ukraine? That relatives live by both sides, that mobile connection is not working between them?

  • gavricz Zoran Gavric (@gavricz) reported

    Not to be complaining but @Viber is one crappy software. Trying to make a backup is a delicate operation like driving a SUV on 2 mm thin ice. They had this issue for 4-5 years and haven’t improved it. It’s a pretty vital aspect for people so one think it would be a priority.

  • gavricz Zoran Gavric (@gavricz) reported

    @ViberHelp Yes I have a ticket number. Not sure I want to post it here. I did manage to do backup, but as I wrote I pressed the button > got a error message > left the phone open > 15 minutes later the latest backup date was changed. So you clearly have a bug.

  • InahNyo95 MA. (@InahNyo95) reported

    @ViberHelp everyday i have to unsintall and reinstall your app to use it... i'm not sure if it's a @Microsoft problem or a @Viber problem

  • adindajd dnd (@adindajd) reported

    @ViberHelp Hi. My viber can't send messages. I have uninstalled the app and installed it again, hoping that it can be fix. But it's not. Viber blocked my number. And then I registered with othr nmbr. But I still can't send the messages. Pls advice what should I do to get that fix

  • vishalmoliya__ vishal (@vishalmoliya__) reported

    @Viber @ViberHelp i have purchased a 1 month unlimited calling plan but after a week my account automatically blocked by viber i contact you so many times but there is no one response me. Help me 1 month time is clocking I loss my 2 week on account block. Who pay for 2week?

  • abhijit1732 Abhijit Debnath (অভিজিৎ) 🇮🇳 (@abhijit1732) reported

    @Viber_India @Viber @ViberHelp Hello, Viber India. I am currently on a business trip in Greece. Since max people's here using Viber. I started using it from yesterday. But my Indian number has been blocked since yesterday saying it's a spam. Kindly help me to restore my account.

  • mason_heiz Mason (@mason_heiz) reported

    @Viber My number cannot be set up on the app! I have the latest IOS15.4 version but when I put my phone number it gives me a Failed Error. Email is sent to the help center but problem still exists. Please Help!!

  • ZoranSt0451138 doctype! (@ZoranSt0451138) reported

    @Viber What are you? help, support, contact service, one version for for this, support for another device error here error there. If you can be more complicated please be sow.

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