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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
La Tour-de-Peilz, VD 1
Greater Noida, UP 1
Stuttgart, Baden-Württemberg 1
Baguio, Cordillera 1
Blagnac, Occitanie 1
Hamburg, HH 1
Athens, Attica 1
Budapest, Budapest 1
Ramat Gan, Tel Aviv 1
Lefkáda, Ionian Islands 1
Belgrade, Central Serbia 1
Freigericht, Hesse 1
Sofia, Sofia-Capital 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohamma00078850
    Mohammad Sazid (@Mohamma00078850) reported

    @Viber I've been using viber account from last 4 years, I recently changed my smartphone and installed in new devices but it was misbehaving so I reinstalled and try to login and see what's your system find that my mobile number is being used for spam? Pls help me get my account!

  • KulchytskyiD
    Denys Kulchytskyi (@KulchytskyiD) reported

    @Viber @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.

  • PirateSenex
    Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported

    Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?

  • TheChadSnap
    Jacob Chaddington (@TheChadSnap) reported

    Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

  • sasalka0808
    Magdalena Laskowska (@sasalka0808) reported

    @ViberHelp @Viber @Viber Thank you. I already have an open ticket (#15963193), but the issue is still unresolved. My account remains restricted and I still cannot send messages. Please escalate the existing ticket.

  • BrendaMartine_
    Brenda Martinez (@BrendaMartine_) reported

    @000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.

  • SUGAhaesseoyo
    j ⁷ (@SUGAhaesseoyo) reported

    @Viber @ViberHelp can someone help me i'm having issues with your app

  • isitwortharead
    J.Down (@isitwortharead) reported

    @Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.

  • pe47pp
    pe47pp (@pe47pp) reported

    @ViberHelp tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me

  • jade_banzuelo
    Marlon Jade Banzuelo (@jade_banzuelo) reported

    One issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.

  • coinprof
    Cryptocrat (@coinprof) reported

    @ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.

  • crypt0rrent
    crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reported

    is your system down? @Viber i can't login my number

  • dardbeqiri
    Dardan Beqiri (@dardbeqiri) reported

    @ViberHelp & @Viber Can someone from the tech support who does actually read emails take a look at my issue Viber Support Ticket #12567284

  • NYCOMch
    NYOle (@NYCOMch) reported

    @Viber Hello, can you help me with my issue?

  • Temu_ridze
    Temu_ridze™ (@Temu_ridze) reported

    @ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone

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