Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren
(@peachycordelia) reported
@ViberHelp @Viber This is not the 'best possible service' is it
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@ViberHelp I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it. I dont see my contacts pictures on viber. Is there any solution for this?
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Ant Vidalis
(@AntVidalis) reported
@Viber Hi! I recently purchased an iPhone and whenever somebody sends me a photo or a video it won't open or download. In addition no contact picture is shown. I uninstall and reinstall the app several times but the issue persists. Looking forward to hearing from you.
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egg / morgan (as baptized by @grabph)
(@OlaMrgrta) reported
@ViberHelp need help on my viber account pls.
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karen chua
(@karen54chua) reported
@ViberHelp my 2 viber accounts from 2 different phones has been intermittently down yesterday
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Lauren
(@peachycordelia) reported
@ViberHelp I have just downloaded Viber on my new phone, logged in with the same details but the local number I purchased isn't there? I have restored purchases but it hasn't been restored? Please help ASAP.
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LadyTremaine ✪ STAY HOME ⍟ WEAR A MASK
(@LadyTremainee) reported
Hello? Help? My @zoom_us meeting is in 2 hours but @PLDT_Cares still isn't connecting! No @Viber as well.
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Ronni Ron the Bonbon
(@LovesTheWords) reported
Hey @ViberHelp I don’t know what you did in your recent updates but I’m missing messages and I’m having difficulty sending messages - they’re remaining unsent. Please fix this
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GeoX_23 🎮
(@GeoX_23) reported
@Viber Any updates about the issue that we can't send or receive media and profile pictures not loading?
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cEeJBeYBi
(@cEeJBeYBi1) reported
@arkynn_adriel @Viber Yeah. I called PLDT and they told me that they had technical problems in connecting with @Viber.
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The Art Behind
(@changingcompass) reported
@ViberHelp @iamchachachua Hi, I have the same problem but both laptop and mobile say no internet connection. Hoping for your immediate response, thank you!
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Mutya Chua
(@iamchachachua) reported
@ViberHelp Sent. Hoping for a quick response regarding this issue. Thanks
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Ma. Princess Nacepo
(@BLGprincess) reported
Is @Viber down? Can't send a message.. ☹
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love, rosie
(@traansient) reported
@PLDT_Cares @ViberHelp @Netflix_PH — viber & netflix have been down since yesterday using pldt but works when using mobile data, please fix this!!! I need viber for work!!! 😭
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Lauren
(@peachycordelia) reported
Hi @ViberHelp @Viber still waiting for a solution to the problem I reported about 7 hours ago 👋🏻👋🏻👋🏻
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