Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Lavina PNY
(@Lavipny) reported
@Viber Customer service
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Nette Ponce
(@nettespm) reported
@Viber Has Viber Out Call gotten any better?. It's been a long time have not used it. It was so bad tgat it was a waste of credits/ money. Connection was bad and the credits keeps going down.
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NYOle
(@NYCOMch) reported
@Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.
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JC🌟
(@iamsuperjc_) reported
from
Pasong Tamo, National Capital Region
@Viber @ViberHelp I am having problem with my viber, my account get's blocked (0968-881-6391), I need it be fixed ASAP. I can't access my account.
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Mari Maria Mercedes Bench
(@Momopopohehe) reported
@ViberHelp hi, I am trying to transfer my viber to a different phone as my current phone needs to be fixed. however, once I am trying to log in to the new phone using the number, it is saying activation failed. as per your FAQ, this error means my number is used for spam???
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John Albert
(@john_ny27) reported
@George189343130 @Viber I got similar issues earlier but mine was fixed by @Carolinewebtech he has a fix for this
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Hussain
(@Hussain99066915) reported
@ViberHelp @tracyplantlady Hi, please help me. My viber number gor blocked.
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NYOle
(@NYCOMch) reported
@Viber Please can you help me?
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NYOle
(@NYCOMch) reported
@Viber Yes, it says your account is blocked because you sent spam and there is a link to an article about it. But my mom didn’t any spam. She has this problem since the end of May, she opened her account long time ago, like many years ago and never had this problem before.
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Elvis
(@Elvis_cyberspy) reported
@araDaraBlue @ViberHelp Message me directly for help
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gerard
(@gerardmikhail) reported
@ViberHelp hi can you guys help me with my viber. My account is blocked being suspected as spammer.
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George
(@George189343130) reported
@Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!
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George
(@George189343130) reported
@Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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George
(@George189343130) reported
@Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?
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myhouseinnice
(@myhouseinnice1) reported
@ViberHelp Hello!! I am logged out of my Viber, deleted the app and redownloaded and now can’t activate 🥹 Can you help please?
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