Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Heather T. Χαρα Τ.
(@cherryhead122) reported
@ViberHelp @vlgeller Wtfffff viber I have the same issue and have already sent 4 tickets
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Fretensis
(@Fretensis2) reported
@ViberHelp @Viber 1/2 Dear Sirs I would like to alert you to an error in your system. Namely, when we send a video to a person and then delete it in our gallery (on the phone)... Viber no longer plays it !?
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RECOVERY_TECH
(@belayakristina) reported
@IbrahimNaaji @ViberHelp It’s a free service we don’t charge
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Edin
(@extract0r) reported
@Viber what is happening with the #Viber ? Service is allways bad, can’t send photos, allways issues with messages…
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Unic Sirfew
(@UnicSirfew) reported
@ViberHelp please help me to get any customer care staff or phone number to have chat with regarding very important justification regarding my viber account block
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Andy Mills
(@Andydmills04) reported
@Viber - you suck. No customer service response. I have contacted multiple times and ZERO response. Refund me 3 months of payments for NO service.
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Julian Vigo
(@_JVigo) reported
@Mohamme10996520 @Viber Have you heard back from them? I have the same problem. They are clearly defrauding the public.
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Vladislav Bessonov
(@kelumza) reported
Hey @viber and @vkontakte help me pls reach @telegram I have a big problem with my Telegram account, I got hacked by scammers and stole my account and group, and now scamming people for money on my behalf, please help.
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Julian Vigo
(@_JVigo) reported
@Viber @ViberHelp I am still awaiting your unblocking of the SERVICE I PAID FOR. MIGHT IT BE POSSIBLE THAT YOU PROVIDE THE SERVICE I PAID FOR. I OPENED A TICKET AND YOU HAVE IGNORED MY REQUESTS.
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Julian Vigo
(@_JVigo) reported
@ViberHelp you have defrauded me? I bought a monthly plan but you won't let me use it. Fix this now! I have opened a ticket and written you. This is dishonest.
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Periklis65
(@PerrySkyway) reported
@Viber your customer service sucks! No human you can talk to. Your robots are blocking people’s number arbitrarily…hello ????
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Dr.Artan Sadiku
(@SadikuDr) reported
@ViberHelp my account is blocked i need help to unblock it
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Julian Vigo
(@_JVigo) reported
@ViberHelp you said yesterday to submit a ticket—I have submitted two. You haven’t responded to me. I need to use the phone service I paid for. Can you please address this?
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ipeh
(@marquezphilip23) reported
@ViberHelp my viber account got blocked after I message my workmate. Can someone help me?, already email this issue but the reply on email was my account would be permanently blocked. That account is my 5th account and this problem happens in that 5 account of mine.
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Tom is Love ❼
(@egodollaric) reported
@Viber your push notifications on iPhone are broken these days, even background app refresh works with delay..
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