Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Fraser
(@jpearla2) reported
@ViberHelp @Viber @ViberHelp I've opened support tickets through both online forms with no response. Can someone please get back to me and help me with my number being blocked? My number is not spam, it's a mistake. It's urgent.
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Ace Magalona
(@acemagalona) reported
Anyone also having issues with @Viber’s messages not coming through real time? Seems only for private messages, group chats are okay. Will only see message pop when you open the chat. I have one friend having same issue, iOS users.
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Abhishek K
(@Abhikumar199) reported
@AppleSupport , @Viber @ViberHelp , trying to move Viber app from one iphone to another iphone but unable to do so, taken backup of data on icloud but still it's not working. Apple & Viber are clueless in that case please update your website, help forum that it's not supported.
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RedRock
(@RedRoccck) reported
Hey @WhatsApp and @Viber, I don’t get any msg or call notifications since updating to iOS 16. Anyone else having the same issue? Notifications setting is fine, background refresh on, restarted, updated apps, to no avail.
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Dominik Němec
(@fritzeksks) reported
@ViberHelp Hello,i´ve already wrote 4 times on support but i keep getting these automatic responses. I really need Viber for my work and it just doesnt work, activacion code is not coming, i tried everything, support didnt helped at all, those are just computers. Please help,ty.
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PTD
(@PC_Mechanic) reported
@ViberHelp I have and you said my number is blocked for span which it isn't as it's only ever used to contact family members. Your support team did nothing to help. Do I have to report the same thing again ?
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Nguyen Vu Thanh
(@thanhvms3) reported
@Viber @TechCrunch Cannot send/receive photo on Viber now, any problem ?
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Araya Rosei 💸 Odd Jobs Monktuber (Debut Oct. 30!)
(@ArayaRosei) reported
@Viber Been trying to sync my phone with my laptop, and it's been failing non-stop. Your website won't even let me DL the installer so I can uninstall and reinstall to troubleshoot. Are you guys having server issues rn?
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Iwa Shaker
(@ShakerIwa) reported
@ViberHelp @ViberHelp my number has been blocked as it’s been reported as spam. I have never sent spam and I don’t understand why I have been blocked. I have filled out form several times and no one can help me. Please help.
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Ajinkya Deshmukh
(@Jinkya33333) reported
@ViberHelp @ViberHelp I'm complaining this 3rd time. I'm not able to receive activation code neither via SMS nor via Call. I have already waited more than 12 hours, also uninstall & reinstall viber. But nothing worked. Kindly help. Don't ignore.
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Nikita Satapathy
(@NikitaSatapathy) reported
@ViberHelp Hi, I have raised a service request with ticket number #151486842 on 10th October. I'm not able to activate my account on my phone. But I can able to activate easily on my friend's phone. Can you please tell me why I am facing this issue. 3days ago I was able to use.
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Danielle Glewwe
(@mrsglewwe) reported
Hi @Viber! I’ve been emailing about being locked out of my account, but I’ve been left on read 😢 help a girl out? I miss my group chats.
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radler
(@Ridwan38206152) reported
@mrsglewwe @Viber Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to allenfixx on instagram he helped me when I had similar issue
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Ajinkya Deshmukh
(@ajinkya600) reported
@ViberHelp You guys are totally ignoring my issues. I have raised 2 token ticket regarding not receiving activation code. Waited for more than 24 hrs.Sent you screenshots.Requested you to send me code. But you guys keep ignoring. Shame on @ViberHelp Ticket Number - #634201901
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Waki Boo
(@DonciscO564) reported
from
Bedford, England
@jpearla2 @ViberHelp I've got the exact same problem. I keep raising the ticket and keep getting the same response. I've had this number for over 16 years!
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