Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cork, Munster 2
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • tatyanashishka Татьяна (@tatyanashishka) reported

    @Viber @ViberHelp a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked

  • MaheshPoudel13 Mahesh Poudel (@MaheshPoudel13) reported

    @Viber it seems for the past few days message specific emojis are removed in private chat group for all android devices. Is there a fix in sight?

  • Emina_Co Emina (@Emina_Co) reported

    @Viber hi! My account got blocked whilst I was on the phone with my grandma - unclear as to why. I only use it to call her and she’s hard of hearing so you need to call 5-7 times before she picks up. Any chance you can help me unblock?

  • vajessryll Jessryll Ann Margaret Batac (@vajessryll) reported

    @Viber hello please help me. I cant send message or make a call .Thank you

  • Hermanolupus Hermano Lobo🐺 (@Hermanolupus) reported

    @Viber can’t see images until wifi connect. can help? iphone user

  • 1Alex_King 👑 (@1Alex_King) reported

    @ViberHelp could you please help me... On my iPhone i don't get messages until I enter into the viber app. If I am not in it i won't get messages. Why??? All notifications are on.

  • FAphril Aphril F (@FAphril) reported

    @ViberHelp Talk to me please. I am going to loose my job for doing this to me. help me understand why can't a human being talk to me and just sending me an automated message.

  • beaballesca Bea B. Martinez (@beaballesca) reported

    Help! My Viber app keeps crashing. Done everything from clearing cache/data to re-installing the app. Same problem @SamsungMobile @viber

  • Mudasir74287148 Mudasir Hussain🇵🇰 (@Mudasir74287148) reported

    @ViberHelp Who can me i need help how to activate package to another person in another country

  • varfrog Arnoldas Grigutis (@varfrog) reported

    @Viber problem on iOS 15.1: messages arrive only after Viber is opened, until then they do not arrive (sender sees 1 checkmark near messages). Seems like push notifications not arriving? All notifications are on. #viber

  • tanbonokusa 加藤さとし (@tanbonokusa) reported

    @easyos2000 @Viber I also experienced this, i contacted support service and they didn’t do anything about but @mahajersey2 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:

  • JasonMengLy Jason (@JasonMengLy) reported

    @ViberHelp I can’t sign in to Viber without the app said activate failed, can you help me please?

  • naydenovstoyan Stoyan Naydenov (@naydenovstoyan) reported

    @Viber your product is horrible. After trying to move my chats to a new device, I lost most of the images associated with them. I had to go back and forth between devices to solve the issue. That was UNTIL you blocked my number from getting auth codes. WTF?!

  • LeniRoCZ Leni Rožková (@LeniRoCZ) reported

    @ViberHelp Hi, I wrote to you via the form and also by email. But the support does not respond for long. I can not login. When I enter my number, activation fail. My number is reportedly spam, but why? Thanks to you, I have a problem with passing on important work information in my new job.

  • tatyanashishka Татьяна (@tatyanashishka) reported

    @ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation

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