Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cork, Munster 2
Poplar, England 1
Reutlingen, Baden-Württemberg Region 1
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • GdoubleU92 Will Grayson (@GdoubleU92) reported

    @Viber @ViberHelp Nearly a month and still no actual customer service......and you actually charge for some of your services? So where's the resolution? Where are all the actual people who "care so much about their users"?

  • marna_mg Mg Marna(Myittha) (@marna_mg) reported

    @ChrisBe87 @Viber My instagram has error.😢

  • JoShi0109 Rupesh (@JoShi0109) reported

    @ViberHelp my account got blocked for reasons unknown! I was creating a viber community for my office purpose and got blocked! Can you help with that please! Its the only number i use. 80% of my work is done via viber. #help plzzz

  • JohnGokul Gokul (@JohnGokul) reported

    @ViberHelp @ViberHelp please help. I have raised several cases but all I get is automatic answers.

  • NouhAyad1 Nouh_Ayad (@NouhAyad1) reported

    @ViberHelp hi i have a problem, i can't activate my account I have a Samsung Galaxy M32 made in India, android 11

  • Sarita17407228 Sarita (@Sarita17407228) reported

    @ViberHelp I can login to my viber account . The activation is always failed.plzzzzzzzzz guide me how to solves that. Uninstall ,reinstall already tried

  • dmm_yz Y.Z. (@dmm_yz) reported

    @ViberHelp Hey Viber, can't login my account, can i talk with somebody from support, because i used the contact form and no answer @ViberHelp 🙏🙏

  • rky_social Raj (@rky_social) reported

    @ViberHelp call connectivity issues, just purchased call world plan but can't use it. Please refund

  • kitkatlover2016 Danny Vu (@kitkatlover2016) reported

    @Viber Hi Viber I'm having trouble activating my viber account & they didn't send me a code.

  • singhlav lav singh (@singhlav) reported

    @Viber @ViberHelp do you really bother about customer issues?

  • DonciscO564 Waki Boo (@DonciscO564) reported

    @ViberHelp Hi guys can I get some help? I really need to use my viber

  • Harry_Bonkers Harry (@Harry_Bonkers) reported

    @ViberHelp @ViberHelp there is no option to open a ticket. Just links to other troubleshooting issues besides the one i am asking about. Do you have a solution for restoring the desktop version entire history to the mobile android version?

  • bitsywis Louise (@bitsywis) reported

    @ViberHelp @RichardHermanto Hi I am experiencing the same issue. I need to register to viber due to work purposes

  • AthenagAmarante Michael angelo amarante (@AthenagAmarante) reported

    @ViberHelp hello pls help me for understand for my problem in my app new user here

  • Prashan09580405 Prashant Mishra (@Prashan09580405) reported

    @ViberHelp I am experiencing most pathetic customer service with you . Your customer support is not even replying to my mails. Is this the way to treat your customers.

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