Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Athens, Attica | 1 |
| Budapest, Budapest | 1 |
| Ramat Gan, Tel Aviv District | 1 |
| Lefkáda, Ionian Islands | 1 |
| Belgrade, Central Serbia | 1 |
| Freigericht, Hessen | 1 |
| Sofia, Sofia-Grad | 1 |
| North Vancouver, BC | 1 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Sims
(@sims248) reported
@000xdi @Viber I’m really sorry this happened to you. I went through something similar and the only team that actually responded fast and explained things clearly was @AutopsyMainnet. They don’t make fake promises they assess the case properly and guide you step by step. Reach out to them for real help and support.
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morescode
(@morescode1) reported
@ViberHelp Hi my number was blocked pls help
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IndiaClarePerry
(@IndiaPerry6) reported
@ViberHelp created an account several months ago, couldn’t access it as couldn’t receive the activation text. tried to cancel it but I couldn’t get into the app. Now in the UK but still no text is coming through to activate. Pls stop charging me for a service I can’t use.
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CLAUDIA CASILLAS
(@CLAUDIA33910716) reported
@Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport
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Jacob Chaddington
(@TheChadSnap) reported
Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.
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Naomi Brockwell priv/acc
(@naomibrockwell) reported
@paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is
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Jhesa
(@jhesacj43) reported
@Viber need help please. I cannot retrieve my chat history from my old phone to my new phone. I am trying to scan the QR Code to my old phone using my new phone but it shows unable. I already tried updating the app, restarting both phones but still unable to scan QR Code.
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Alaska
(@alaskaaaaaaA13) reported
@ViberHelp @Viber The first letter was answered in 6 hours. On the second letter, I added all the information that I asked for, there is still no answer! 5 hours have passed! Please help. Support Ticket #15013605
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evelyn lewis
(@evelyn23657) reported
@000xdi @Viber Sincere sympathy, I was also a victim too,contacted support team for help no reponse.But luckiy got it rectified by @deepTrace_io
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Cryptocrat
(@coinprof) reported
@ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.
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Alexander (Alexandros) Agathos
(@agath_alex) reported
@NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.
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Alaska
(@alaskaaaaaaA13) reported
@ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!
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Dardan Beqiri
(@dardbeqiri) reported
@ViberHelp & @Viber Can someone from the tech support who does actually read emails take a look at my issue Viber Support Ticket #12567284
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denixx baykin
(@denixxbaykin) reported
@Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.
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Jacob Chaddington
(@TheChadSnap) reported
I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!
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