Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cork, Munster 2
Reutlingen, Baden-Württemberg Region 1
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp @Viber This is not the 'best possible service' is it

  • parabelummm 🇷🇸🇷🇸🇷🇸 (@parabelummm) reported

    @ViberHelp I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it. I dont see my contacts pictures on viber. Is there any solution for this?

  • AntVidalis Ant Vidalis (@AntVidalis) reported

    @Viber Hi! I recently purchased an iPhone and whenever somebody sends me a photo or a video it won't open or download. In addition no contact picture is shown. I uninstall and reinstall the app several times but the issue persists. Looking forward to hearing from you.

  • OlaMrgrta egg / morgan (as baptized by @grabph) (@OlaMrgrta) reported

    @ViberHelp need help on my viber account pls.

  • karen54chua karen chua (@karen54chua) reported

    @ViberHelp my 2 viber accounts from 2 different phones has been intermittently down yesterday

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp I have just downloaded Viber on my new phone, logged in with the same details but the local number I purchased isn't there? I have restored purchases but it hasn't been restored? Please help ASAP.

  • LadyTremainee LadyTremaine ✪ STAY HOME ⍟ WEAR A MASK (@LadyTremainee) reported

    Hello? Help? My @zoom_us meeting is in 2 hours but @PLDT_Cares still isn't connecting! No @Viber as well.

  • LovesTheWords Ronni Ron the Bonbon (@LovesTheWords) reported

    Hey @ViberHelp I don’t know what you did in your recent updates but I’m missing messages and I’m having difficulty sending messages - they’re remaining unsent. Please fix this

  • GeoX_23 GeoX_23 🎮 (@GeoX_23) reported

    @Viber Any updates about the issue that we can't send or receive media and profile pictures not loading?

  • cEeJBeYBi1 cEeJBeYBi (@cEeJBeYBi1) reported

    @arkynn_adriel @Viber Yeah. I called PLDT and they told me that they had technical problems in connecting with @Viber.

  • changingcompass The Art Behind (@changingcompass) reported

    @ViberHelp @iamchachachua Hi, I have the same problem but both laptop and mobile say no internet connection. Hoping for your immediate response, thank you!

  • iamchachachua Mutya Chua (@iamchachachua) reported

    @ViberHelp Sent. Hoping for a quick response regarding this issue. Thanks

  • BLGprincess Ma. Princess Nacepo (@BLGprincess) reported

    Is @Viber down? Can't send a message.. ☹

  • traansient love, rosie (@traansient) reported

    @PLDT_Cares @ViberHelp @Netflix_PH — viber & netflix have been down since yesterday using pldt but works when using mobile data, please fix this!!! I need viber for work!!! 😭

  • peachycordelia Lauren (@peachycordelia) reported

    Hi @ViberHelp @Viber still waiting for a solution to the problem I reported about 7 hours ago 👋🏻👋🏻👋🏻

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