Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Manahawkin, NJ | 1 |
Belgrade, Central Serbia | 1 |
Sarajevo, Federation of Bosnia and Herzegovina | 1 |
Budapest, Budapest | 1 |
Lisbon, Distrito de Lisboa | 1 |
Strasbourg, ACAL | 1 |
Umeå, Västerbottens län | 1 |
Caloocan City, National Capital Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Iwa Shaker (@ShakerIwa) reported
@jpearla2 @ViberHelp @Viber I have had the same issue. I tried to fill out the support form multiple times but it always is rejected and viber say they are unable to unblock my number. Soo frustrating, iv tried to look for help everywhere!
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panos alexopoulos (@palexogr) reported
@ViberHelp hello I send customer service claim about my block number and I take this answer Hello, Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can
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vtails (@vtails) reported
@Viber OMG what is wrong with your app?? We’ve updated our apps, our phones and our apps again… even deleted and reinstalled… still, we’re not getting notifications and having to text eachother to look at viber before the messages go through! Please help! @uglytoy
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jack of all trades (@JACKOLofall) reported
@ViberHelp your app is not working properly. I cant send messages.
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Iwa Shaker (@ShakerIwa) reported
@palexogr @ViberHelp I have had the same issue. I tried to fill out the support form multiple times but it always is rejected and viber say they are unable to unblock my number. Soo frustrating, iv tried to look for help everywhere!
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³chain 🫶🏼 leiden•eth 🫶🏼 fren•earth•eth (@web3chain) reported
@Viber still can't use a gif together with the reply function. wen fix
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seen kit 😒🌸🌷 (@leaypikit) reported
@Viber you're acting up again. please fix your issues. can't download files as of now
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Khant (@MMK200990) reported
@Viber @TechCrunch Can't download photo Is there any issue today?
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buntong-hininga (@sigh_nako) reported
@Viber r u okay we can't see pics rn pls fix
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Arabic For All (@ArabicAll) reported
@Viber Hi, I have purchased 5.99 pounds credit yet I can not see I in my account. I paid for it but I can't use it. Can anyone help. Thanks
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Pridget (@Pridget22) reported
@therealdaryl_ @Viber @TechCrunch I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.
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Tony Peterson (@TonysMedia) reported
@easyos2000 @ViberHelp @Viber I have the same issue now. Account locked and all I get from the Contact Us page they have, is an email stating...
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Pridget (@Pridget22) reported
@zakarial21 @Viber @TechCrunch I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.
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Leojendary (@leojendary) reported
@Viber has issues? Can send data but cannot download or view 😵
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𝓳ꫀ𝓲-ꫀꪑ ⚯͛ △⃒⃘ 🎀 (@jei3m11) reported
@ViberHelp please fix your viber notifications on iphone. It’s not receiving notifications. Messages will only go through, if the app is opened! If I use an android phone, there’s notif, but the pics are blurry, if I receive or sent a photo to an iphone user.