Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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🅘🅒🅨
(@icyliciouscandy) reported
@Viber my viber is not working. I have 2 accounts on my phone and only 1 is working. The other does not send or rcv msgs
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Xiaoyi Wu
(@iyoaixuw) reported
@ViberHelp first time using but cannot activate my number need help here!!
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Philip Hsinh
(@XiongHsinh) reported
@Viber @ViberHelp I need help switching from android to ios, the viber app is glitching so bad, after putting my phone number, the app would proceed and then bounce back to the login page. Your tech support email helped reset my account, I also redownloaded multiple times.
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Lauren
(@peachycordelia) reported
@ViberHelp please pleeeease reconsider stopping your local number service in September! Your app is the most reliable out there for a local number, there are no alternatives!
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Taya
(@Taya54544549) reported
My viber number is +380501016767 I already wrote several times - but all the time there comes an automatic answer about blocking the number! But I reallyask for help from Viber support! It is very important for me! I promise to abide by all Viber mailing rules Help me @ViberHelp
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Taya
(@Taya54544549) reported
@Viber HELP ME! I do not send spam! The Viber number is over 10 years old! It's some kind of mistake! Only personal correspondence! Please - unblock the number! +380501016767
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Taya
(@Taya54544549) reported
@Viber HELP ME! I do not send spam! The Viber number is over 10 years old! It's some kind of mistake! Only personal correspondence! Please - unblock the number! +380501016767
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Alexei Khodosevich
(@AlekZ87) reported
@ViberHelp I knew the answer to this question. The main reason why I’ve asked: is when does it change?! You know that the year is 2021, not 2010! Why u don’t fix it? You r don’t care about your clients? This and sending message much time, I see one check mark for and hour some times.
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Taya
(@Taya54544549) reported
@Viber HELP ME! I do not send spam! The Viber number is over 10 years old! It's some kind of mistake! Only personal correspondence! Please - unblock the number! +380501016767
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Taya
(@Taya54544549) reported
@Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years This is some kind of mistake! I ask you for human help
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Jinan sharyf - Genie
(@Jinansharyf) reported
@ViberHelp My account is blocked. Can you please unblock my account +960 7669934 as soon as possible. I got blocked when i share too many people to advertise my business. When i send an email to support team they said my account cant be unblocked. Please help me out
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Alexei Khodosevich
(@AlekZ87) reported
@ViberHelp I think I am not the only one who telling u this. Until these two problems would not be fix, u will stay popular only in a few countries. Another matter Telegram, doesn’t have any of these problems: fast, crossplatforming and secure.
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years This is some kind of mistake! I ask you for human unders help
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years .. This is some kind of mistake !! I ask you for human help!
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Ivan Nikoloff
(@IvanNikoloff) reported
@ViberHelp The issue is getting worse and worse with all your updates... Just try to make it more stable! I don't care about the emojis or gifs... just make it stable as it once was!