Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| North Vancouver, BC | 1 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Questioning
(@whyonhere) reported
@ViberHelp forgive me my abruptness. Is anyone working for Viber any more? Does it exist? Or is it that you don't like ex customers, but continue to charge them for a service that is cancelled. Then do not respond to emails/online tickets? Thank you
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ViberHelp
(@ViberHelp) reported
@carlosapurco @Viber @ShieldVoC Hello, we are sorry to hear that you are facing this issue. Please send us a message so that we can assist you further.
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Ansar shah
(@ansar___shah) reported
@LalZaman77 @Viber Why down come in these social apps ?
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Anu
(@Anu82711032) reported
@ViberHelp i cannot activate my viber account on my dekstop. It says error when i scan the qr code. can u please provide me with some help.
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sweet_girl19
(@sweetgirl1914) reported
@ViberHelp i have a concern but email reply is automated it did not solved my problem
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Simon Gillespie, Anjin Games 🌟
(@anjin_games) reported
@diegomoore I have the same problem @Viber
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Robs
(@guill97_wiwi) reported
How good me and some of my friends decided to give a shot to @Viber ! Being abroad & having had Viber installed on my friends phones allow us to still communicate even tho whatsapp, messenger en Instagram are down. #instagramisdown #whatsappdown #Messengerdown
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Posaidon
(@PosaidonX) reported
@ViberHelp This is the question and answer link. I can't do a ticket. I swear you got the shittiest service in the world 😡
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(@carlosapurco) reported
I need help @ShieldVoC to get my @Viber +9609765475 unblocked. @ViberHelp you did it again. I was just forwarding requested messages to 8 clients and you blocked me! #InconvenientViber #WorstCustomerService #UnblockMyAccount
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Felipe Navarro
(@lipeandres) reported
@Viber is service down? I’m not being able to make Viber out calls
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Felipe Navarro
(@lipeandres) reported
@ViberHelp is Viber down? I’m not being able to make calls
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Karishma Sharma
(@karrysmatic) reported
Is @Viber down? @ViberHelp msgs are not getting delivered .. when I launch the app it says waiting for network then it says updating but the msgs are not going through.. pls help !
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(@carlosapurco) reported
@ShieldVoC can you kindly help me in alarming @Viber @ViberHelp on how inconsiderate and bad their customer service is? They deleted my messages to which I had to send messages again that lead to eventually blocking my number. This is the most unfriendly and inconvenient app ever
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Wali
(@walitweet) reported
@Viber No excitement for users as you are not working properly
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anakareng.
(@anakarengr) reported
@Viber I am having trouble activating my new Mexican phone on viber. I do not get SMS nor call and thus cannot use Viber app 😭 I tried to resend, reinstall the app, etc.. nothing works. The number is correctly written and still no progress.
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