Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Emina
(@Emina_Co) reported
@Viber hi! My account got blocked whilst I was on the phone with my grandma - unclear as to why. I only use it to call her and she’s hard of hearing so you need to call 5-7 times before she picks up. Any chance you can help me unblock?
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加藤さとし
(@tanbonokusa) reported
@easyos2000 @Viber I also experienced this, i contacted support service and they didn’t do anything about but @mahajersey2 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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Ῥυγχίνοι / Rhynchinoi / Runčini 4 💉💉💉💉
(@Pixiusie) reported
Hey @ViberHelp, Why I cannot register on a new phone with my number? I have tried 2 different numbers ( where I have an account) and one completely NEW never used. Activation failed error - and no I am not a source of a spam as I could not register the never-used number
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Moeyan
(@Moeyan78) reported
@ViberHelp I need help. Please reply me.
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Ahmad Mady
(@toniadams100) reported
Hey @ViberHelp My viber account got blocked for spam/unusual activity. I don’t even use it that much but still use it for a couple of contacts. I’ve also filled out a ticket but got an autogenerated email saying my account cannot be unblocked. Please help resolve this issue.
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Arci Buganan
(@RaphunzeLOVE) reported
@ViberHelp Hi, im having a problem with activating my Viber. I was able to download it but messages are not sending. So, I uninstall and reinstall the app when I tried to log back in. The app says to get help. Can you help me?
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Ahmad Mady
(@toniadams100) reported
@ViberHelp Please resolve this issue immediately or I will escalate this problem!
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Arnoldas Grigutis
(@varfrog) reported
@Viber problem on iOS 15.1: messages arrive only after Viber is opened, until then they do not arrive (sender sees 1 checkmark near messages). Seems like push notifications not arriving? All notifications are on. #viber
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Le jeune président
(@amindidi) reported
@ViberHelp @Viber I'm owning a private institute therefore I should contact my students via viber. Please contact me separately to solve this issue. I want to solve soon.
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Mudasir Hussain🇵🇰
(@Mudasir74287148) reported
@ViberHelp Who can me i need help how to activate package to another person in another country
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Mahesh Poudel
(@MaheshPoudel13) reported
@Viber it seems for the past few days message specific emojis are removed in private chat group for all android devices. Is there a fix in sight?
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:) नवदिप🇳🇵
(@navarajkharal) reported
i am facing problem on log in @Viber . kindly request to assist me.
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Marla
(@mrlmaa_) reported
Wow. Got blocked out of my @Viber account for suspected spamming even though it never happened. Sent a ticket to the customer service about it and was told not to reply back and was offered no solution. No wonder people are switching to Telegram 😔
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ViberHelp
(@ViberHelp) reported
@amindidi @Viber Hey, we need more details in this regard. Please describe your issue.
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honor and excellyn diaz
(@eggsyweggsies) reported
My phone isnt responding to touch only in your app. It's messing it up. Couldnt shut my macbook down because of it too earlier. Fix it @Viber