Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Ally caff
(@allycaff1987) reported
@ViberHelp Everytime I try to restore a back up it gets to 1% and crashes on iPhone. Any idea how to fix it?
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp I did. Please help to proceed @ViberHelp I’m waiting for payment details
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H1kzetil
(@h1kzetil) reported
@ViberHelp Hello! My activation failed, it says that I was blocked for sending spam, even though I did not send it! Help me please
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Tsenguun Tsogbadrakh
(@enebolbi) reported
Viber is such utter garbage. I bought 5$ credit to call my home country, and now I cannot even log in for 2 days. You guys where able to get my money with lightning speed but when it comes to providing the service you agreed to, there is nothing? 😡 @Viber @ViberHelp
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Mizrob Vasiev
(@MizrobVasiev) reported
@ViberHelp downloaded viber in my Mac. Cant make viber out calls from my Mac but can do it from my phone. Any advice how to fix it?
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Ibrahim Shinbira
(@IShinbira) reported
@Viber hi, the activation failed for some reason, can you help
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Luke Massie
(@LukeMassie) reported
@LilianPertenava @Viber What about the clear infringement’s on @VibePay’s UK and EU trademarks? Doesn’t seem fair that you guys (knowing full well our IP) are just launching #ViberPay and rolling out with no regard for what we have spent years building. It’s a shame we’re having to go down legal route
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n66ryw8dv4
(@n66ryw8dv4) reported
Hi @ViberHelp How can I contact your customer support? I was able to use it for a few hours earlier today but suddenly my account got blocked. I submitted a ticket but my number is still blocked. Can you please help me? I have to contact someone via @Viber Thanks. #viber
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Y.Z.
(@dmm_yz) reported
@ViberHelp my account it's blocked, ticket says that my account was" blocked for spam or unusual activity". But i didn't do nothing unusual, use this number from years. It's my first blocking plz help
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Alexander
(@Alexand0135) reported
@horeesheettt @Viber My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Alexander
(@Alexand0135) reported
@BandelM @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Sanjin Malesevic
(@SanjinMalesevic) reported
@ViberHelp My grandma accidentally blocked my temp @Viber account while traveling in Europe & even after I helped her to unblock me, I still can’t message her or anyone else for that matter because Viber apparently flagged down my account. That’s beyond dumb.
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Oliver Smith
(@OliverSmithEU) reported
Meanwhile @Viber said they consider “Viber Pay” to be “a natural evolution” for the brand and “will continue to roll out the service [Viber Pay] to more countries"
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp Have sent several tickets to get help on a syncing issue on a new device account and it’s still unresolved - replies don’t address the actual issue. What to do here?
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Sarita
(@Sarita17407228) reported
@ViberHelp I can login to my viber account . The activation is always failed.plzzzzzzzzz guide me how to solves that. Uninstall ,reinstall already tried
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