Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Podgorica, Podgorica | 6 |
| Obshtina Varna, Varna | 3 |
| Melbourne, VIC | 2 |
| Frankfurt am Main, Hessen | 2 |
| Novi Sad, Autonomna Pokrajina Vojvodina | 2 |
| Waynesboro, MS | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
| Vienna, Wien | 1 |
| Warsaw, Województwo Mazowieckie | 1 |
| Vancouver, BC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| Szeged, Csongrád megye | 1 |
| Asnières-sur-Seine, Île-de-France | 1 |
| Sarajevo, Federation of Bosnia and Herzegovina | 1 |
| Male, Kaafu Atoll | 1 |
| Ljubljana, Mestna Občina Ljubljana | 1 |
| Zagreb, Grad Zagreb | 1 |
| Sremska Mitrovica, Autonomna Pokrajina Vojvodina | 1 |
| Belgrade, Central Serbia | 1 |
| Borna, Saxony | 1 |
| Barnet, England | 1 |
| Pasig City, National Capital Region | 1 |
| Stara Zagora, Oblast Stara Zagora | 1 |
| Banja Luka, Republika Srpska | 1 |
| Essen, NRW | 1 |
| Cork, Munster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Amisha
(@Amisha916) reported
@ViberHelp I need help, one contact who has not blocked me is not receiving my messages. I have deleted and added contact but still messages not getting through. I have uninstalled and reinstalled viber app as well. Please help
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Sangeeth
(@SangeethanYogar) reported
@Viber @ViberHelp I cant able to login my viber account
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nigel fitzpatrick
(@nigelfit) reported
@ViberHelp @Viber You reply here very quickly, thank you. Unfortunately your customer service department is not as quick to respond. Maybe viber should consider moving more services to this forum. Can you estimate how long the customer service department will take to reply? account Dept are fast
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ViberHelp
(@ViberHelp) reported
@MhaimadH @Viber Hi, at the moment, we’re no longer offering the Viber Local Number (VLN) service.
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Alexandr Kliatsevich
(@shurrenberg) reported
@ViberHelp Why did the support service block my account when requesting help?
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Şükrü Çetin
(@kretin59675259) reported
@StephenCurry30 @Viber She loves to fix and she doesn't have money like a ************
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buy my morning
(@buymymorning__) reported
@ViberHelp That doesn’t help me, I’m not even sure what ticket is now open and it’s already been a week with no communication what is actually going on. I’ve supplied all the evidence I have of the payment on your website and bank statement please issue the credit or a refund!
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Truth itches
(@ItchesTruth) reported
@ViberHelp kindly help me out with activation code process. @Viber @Viber4Business
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ViberHelp
(@ViberHelp) reported
@lilcrostinii @Viber You will need to monitor if the messages still arrive from the block contact after the workaround that we have suggested, and let us know if the issue reoccurs.
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Truth itches
(@ItchesTruth) reported
@ViberHelp @Viber Kindly send me the activation code on my number. Code is not coming. Please help @ViberHelp
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AniluTechyGal Stay safe - shop local 💙💙💙
(@Ani1u7) reported
@ViberHelp I don’t see an “open ticket” option anywhere. That’s just the general help site.
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buy my morning
(@buymymorning__) reported
@ViberHelp Please review the following tickets all closed without resolving my issue #1149761512 #175752638 #1274491245. I’ve paid for credit I haven’t received with evidence it’s left my bank. What is happening it’s ridiculous why I can’t get support!
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Ростислав Салабай
(@rostyslav999s) reported
@ViberHelp Hello! I played a built in Viber game called Thug Life and got blocked for that. I wasn’t sending anything else to my contacts. Please fix this issue
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Didi
(@candishhh) reported
@momblogger @Viber That’s wonderful to hear. With mine marami silang counter na trademark issue daw nawala na license to manufacture etc.
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buy my morning
(@buymymorning__) reported
@ViberHelp Please review the following tickets all closed without resolving my issue #1149761512 #175752638 . Latest one #1274491245 no response in days and it’s apparently been closed to. I’ve paid for credit I haven’t received with evidence it’s left my bank. What is happening