Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Recovery_Team
(@Recover89751925) reported
@vmitakos @ViberHelp It’s a free service we don’t charge
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Mimosa
(@rockowl4) reported
@ViberHelp I'm currently having a horrible issue, my old phone with my viber account will not work anymore, and i am in desperate for help since i need my chat logs restored, my family lost 1.5k euros to a scammer, and we need screenshots of the chat to be able to progress
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Maksim Mykhailov
(@Maksim9889) reported
@ViberHelp Do you have any live human in support? I already several times opened support tickets and got only autoreply without any help. Already two days with broken account and without any help!
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Dino Sulejmanovic
(@Sulejmanovic_D) reported
@Viber My points from yesterday didn't get added to my score. It says I have 7, but I should have 11. Can you fix that?
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Janny
(@Jannyjuddy) reported
@ttrlerka @ViberHelp My account was also suspended too it was so painful but I was recommended to a professional here who help me unlock my account he can help you too if you text him for help (@fricohack) on twitter
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Vangelis Mitakos
(@vmitakos) reported
@ViberHelp please help to unblock my account, have been blocked and don't know why... only a general description of spam reported or unusual activity, thank you
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fan_girl 💜
(@fangirlishie) reported
@Viber @ViberHelp having issues too.. Activation Failed, after 12 hours waiting, still I cannot login.. please fix, thanks
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Carl McGovern
(@mortgagecarl) reported
Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.
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Janny
(@Jannyjuddy) reported
@ttrlerka @Viber My account was also suspended too it was so painful but I was recommended to a professional here who help me unlock my account he can help you too if you text him for help (@fricohack) on twitter
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ls -l /dev/null
(@zouzounakis) reported
@ViberHelp Hey! Thanks for your response. My problem has been solved. My best guess is that for some reason your Linux app triggers some kind of security alert to your anti spam system. As a result the number is flagged as spam
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José Luis Reyes
(@jlsreyes) reported
@BlackGlassesGuy @Viber My number is also blocked and I’m trying to connect with @ViberHelp! They keep telling me to reopen a new ticket and so far no help. Such a shoddy service.
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iMustaeen #FreePalestine🇵🇸
(@xymustaeen) reported
Viber down?? @Viber
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Mary4
(@other_me4) reported
@odycsd @Viber @ViberHelp Same problem , no support. 15days passed and Viber customers service reply on my ticket was more or less We know you are blocked don’t send us any further ticket. You are blocked.
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fan_girl 💜
(@fangirlishie) reported
@Viber @TechCrunch @ViberHelp having issues logging in again, after 12 hours waiting and trying to login again.. still getting the error message.. "Activation Failed". Kindly check my email and please help, need to access the Viber... ASAP, thanks
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Recovery_Team
(@Recover89751925) reported
@vmitakos @ViberHelp I will help you fixed your account
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