Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasf4u Joleh (@Jasf4u) reported

    You down today @Viber ?

  • RachitGod Rachit Gaur (@RachitGod) reported

    @Viber @ViberHelp unable to buy paid plan but money deducted from my account, please connect with me to help resolve this on priority

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp 9036741667 is number n I am unable to use viber all of sudden when I was in major bridge call on rakuten viber I am not sure whats going on I am from Rakuten INC and working across 1000 plus vendors on Viber and I daily work with mikita san and Hiren san for issues

  • FckTitoQC 🎀TitoQC #MyConstant (@FckTitoQC) reported

    @chaaarliechan @Viber oh ok ok so probably my issue nga.

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp I have already raised here +919036741667 I am from rakuten operations team and really frustrated with these happening not sure what is viber problem here.escalaed this with mikita san already

  • ismath_a_rashyd Ismath Ali Rasheed (@ismath_a_rashyd) reported

    @ViberHelp It's been more than 24h i have send a mail. Still No updates about my problems. Please respond our mail 🙏

  • geospot23 Geo's Spot 🌱 (@geospot23) reported

    @ViberHelp do we have issues for iOS? Can't send messages and pics.

  • nael11_ L (@nael11_) reported

    @ViberHelp Hey. Why don't you answer me? I'm requesting help with my blocked account since tuesday!!

  • airabugna Aira (@airabugna) reported

    Omg is it just me or I can't seem to attach files or send/view media files on viber??? pls help me get through this week @ViberHelp

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp Are you there to help biggest problem here is not having customer support and in parallel don't give out reasons and solutions why it's getting blocked

  • CianDarcy3 🙈🥀 (@CianDarcy3) reported

    @ViberHelp Hi, could you please explain why there is an issue when an active call is present and the phone screen turns black. It’s like as if my phone has died, I can’t manoeuvre anything until the phone call is over. Would appreciate feedback as the problem has been ongoing.

  • TelleNoWhere K (@TelleNoWhere) reported

    @ViberHelp Hi! I already uninstalled and reinstalled my Viber but still no activation code was sent to my phone. Please do help me because I really need to open it for business purposes.

  • hotepma12 lil_islandguh (@hotepma12) reported

    @ViberHelp Need help unable to place calls and cant answer calls on viber

  • LubnaZahir Lubna (@LubnaZahir) reported

    Hello @Viber . Why don’t you allow the spam that is entered by spammers in viber community group to be removed by group admins ? This is causing major problems Becos even **** pics are posted . You identify it as spam too . However group admins do not have the right to remove !

  • hotepma12 lil_islandguh (@hotepma12) reported

    @RakutenSports @Viber is viber down right now? we're unable to place calls? same thing with my family in cali

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