Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Janny
(@Jannyjuddy) reported
@ttrlerka @Viber My account was also suspended too it was so painful but I was recommended to a professional here who help me unlock my account he can help you too if you text him for help (@fricohack) on twitter
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Dino Sulejmanovic
(@Sulejmanovic_D) reported
@Viber My points from yesterday didn't get added to my score. It says I have 7, but I should have 11. Can you fix that?
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José Luis Reyes
(@jlsreyes) reported
@ViberHelp So @ViberHelp when am I going to get a reply about this issue? This is extremely frustrating as I use this to communicate with my family.
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fan_girl 💜
(@fangirlishie) reported
@Viber @TechCrunch @ViberHelp having issues logging in again, after 12 hours waiting and trying to login again.. still getting the error message.. "Activation Failed". Kindly check my email and please help, need to access the Viber... ASAP, thanks
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fan_girl 💜
(@fangirlishie) reported
@Viber @ViberHelp having issues too.. Activation Failed, after 12 hours waiting, still I cannot login.. please fix, thanks
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Carl McGovern
(@mortgagecarl) reported
Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.
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Janny
(@Jannyjuddy) reported
@ttrlerka @ViberHelp My account was also suspended too it was so painful but I was recommended to a professional here who help me unlock my account he can help you too if you text him for help (@fricohack) on twitter
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Mimosa
(@rockowl4) reported
@ViberHelp I have already sent a support ticket and I'm hoping for the best, i apologize for bothering you I'm just in a panic and I'm just looking to fix this issue right away
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Jawe qwe
(@JaweQwe) reported
Hey @Viber my account created a group that i didn't make. I did nothing it just created itself. How do i fix? And also what probably caused this? It has now stopped @ViberHelp
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Carl McGovern
(@mortgagecarl) reported
@ViberHelp @Skype It was. @Viber help seemed to blame everyone but themselves. Been with them for 10 years too.
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Vangelis Mitakos
(@vmitakos) reported
@ViberHelp please help to unblock my account, have been blocked and don't know why... only a general description of spam reported or unusual activity, thank you
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👑
(@user128937) reported
I paid for @Viber's Viber Out service and all my calls keep dropping though I still have call credits left. My bank transactions still haven't gone through because it drops just before the agent could finalize everything. What a waste of money.
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Recovery_Team
(@Recover89751925) reported
@vmitakos @ViberHelp It’s a free service we don’t charge
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Jon Shev
(@JonYuldashev) reported
@Viber and @ViberHelp my father uses your service to call his family and friend and has been blocked for no reason. There has to be a way to unlock him
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Nicole 🍬🍭
(@baekcitracin) reported
@ViberHelp hello someone from customer service said that I can no longer be unblocked. Please help me I need to use viber again.
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