Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Maya
(@MajaSuc) reported
@Viber Heii, need ur help. How can i download all the pics and quotes i have saved in notes to an PDF file ?
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George
(@George189343130) reported
@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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NYOle
(@NYCOMch) reported
@ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?
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George
(@George189343130) reported
@Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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George
(@George189343130) reported
@Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?
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George
(@George189343130) reported
@ViberHelp you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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Pulkit Atray
(@PulkitAtray) reported
@Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
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NYOle
(@NYCOMch) reported
@Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.
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NYOle
(@NYCOMch) reported
@Viber hello, you blocked my mom account, who NEVER sent any spam! Your anti spam bot is terrible. my mom can't connect now with her friends and close people. your tech support is terrible just does nothing but sending the same message.
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George
(@George189343130) reported
@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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George
(@George189343130) reported
@Viber @viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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NYOle
(@NYCOMch) reported
@ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.
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Sanjin Mandić
(@MandicSanjin) reported
@ViberHelp I have problem activating account. I am using your support, and i am getting automatic replies every time. Replies that dont help at all. How to fix this
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George
(@George189343130) reported
@ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!
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Hussain
(@Hussain99066915) reported
@ViberHelp @tracyplantlady Hi, please help me. My viber number gor blocked.