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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 3
Quezon City, Metro Manila 1
Ljubljana, Ljubljana 1
Nicosia, Nicosia 1
Southwark, England 1
Mengibar, Andalusia 1
Imsida, L-Imsida 1
Paris, Île-de-France 1
Nitra, Nitriansky 1
Thessaloníki, Central Macedonia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • jade_banzuelo
    Marlon Jade Banzuelo (@jade_banzuelo) reported

    @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

  • paromitade
    Paromita Dey (@paromitade) reported

    @Viber hi, could you help me transferring my device to another one? Thanks

  • IamMarkLloyd
    SentimentalRain (@IamMarkLloyd) reported

    @Viber It’s now been over 48hrs since I reported an issue. I still cant access my Viber account. I hvnt received a resolution. This account is impt for my work. Could you please escalate my case to the right tech team? email response is slow. Ticket ID 17989834

  • Mohamma00078850
    Mohammad Sazid (@Mohamma00078850) reported

    @Viber I've been using viber account from last 4 years, I recently changed my smartphone and installed in new devices but it was misbehaving so I reinstalled and try to login and see what's your system find that my mobile number is being used for spam? Pls help me get my account!

  • WildWolfZach
    Zachary Hargrove (@WildWolfZach) reported

    @IamMarkLloyd @Viber Support isnt really helpful I got help from @BugExhume_

  • chuck__md
    Charles Galang (@chuck__md) reported

    @ViberHelp @ViberHelp its been 3 days since i got a new ticket to unblock my number, there is still no change. Please help. Thanks

  • mustapha68171
    Abdulbasit Bubble Certified developer (@mustapha68171) reported

    @Viber Hello @Viber, my account has been blocked for over 3 months despite contacting your support team multiple times. I use Viber for legitimate communication and would really appreciate an update or another review of my case. My support requests have not resolved the issue. Could someone please assist? Thank you.

  • _qtpotat0
    qtpotat0 (@_qtpotat0) reported

    @Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me

  • Temu_ridze
    Temu_ridze™ (@Temu_ridze) reported

    @ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

  • NomisSilloc
    S Collis #FBPE (@NomisSilloc) reported

    Horrified to see @viber just launched a load of terrible new AI features. Have asked support how I disable them but might just have to delete my account instead

  • BlofinBD_Hara
    Hara (@BlofinBD_Hara) reported

    @Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix

  • kristenwithk
    🫥yuki (@kristenwithk) reported

    @Viber there doesn’t seem to be any information about refunds in the FAQ or Help pages

  • byineo
    . (@byineo) reported

    .@Viber @ViberHelp Are you all sleeping on the couch while your bot keeps blocking the users for no obvious reason. Fix please.

  • alvnmiranda
    ᗩᒪᐯIᑎ (@alvnmiranda) reported

    @ViberHelp Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.

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