Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Podgorica, Podgorica 6
Obshtina Varna, Varna 3
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1
Plymouth, England 1
Santa Clarita, CA 1
Chicago, IL 1
Waynesboro, MS 1
Stuttgart, Baden-Württemberg Region 1
Vienna, Wien 1
Warsaw, Województwo Mazowieckie 1
Vancouver, BC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
Szeged, Csongrád megye 1
Asnières-sur-Seine, Île-de-France 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Male, Kaafu Atoll 1
Novi Sad, Autonomna Pokrajina Vojvodina 1
Ljubljana, Mestna Občina Ljubljana 1
Zagreb, Grad Zagreb 1
Sremska Mitrovica, Autonomna Pokrajina Vojvodina 1
Belgrade, Central Serbia 1
Borna, Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • fatdog123ty Fatdog123ty (@fatdog123ty) reported

    @reyynerp @Viber Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • pmtw0 . (@pmtw0) reported

    @ViberHelp You blocked my number and account. This is unfair. The reason why I changed number and account is because I want others to see my number for professional or business use only, not my personal number. I'm disappointed with your service.

  • Zhenyu13 Zhenyu (@Zhenyu13) reported

    @Viber I have pay a viber out, but it can not work !!! I can not see the service.

  • kaitlynk98 Kaitlyn Kennedy (@kaitlynk98) reported

    @ViberHelp I did that already and it got me nowhere. It's been the worst possible service I could've asked for.

  • JuliGofni GofnismePourLesNuls (@JuliGofni) reported

    @ViberHelp Thanks but I already opened two tickets here and got zero answer. I really need help, could we solve this through DM please?

  • DuhaLopez Duha (@DuhaLopez) reported

    @ViberHelp @Viber Answer did not help

  • atuka Atuka (@atuka) reported

    @Viber @ViberHelp please, don't end the service of VNL…

  • bojiesouth Bojiesouth (@bojiesouth) reported

    @ViberHelp Why is answering  inquiry getting tag as spamming? Spamming is randomly sending messages to people. In my case. I am being asked,i am not sending randomly they are inquiring for my service. That, i need to reply..  Its not random. . . Can u help? Its crazy.

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp I know, I have this service and will have it until it ends in September but I’m asking you to reconsider your decision to stop offering this service!

  • ViberHelp ViberHelp (@ViberHelp) reported

    @atuka @Viber Hi, At the moment, we’re no longer offering the Viber Local Number service. You can continue using your local number until the end of your subscription, however, you won’t be able to renew. Thank you for understanding.

  • TopcamBurak Burak Topçam (@TopcamBurak) reported

    @Viber hi there. When I try to make or pick up International viber calls, after answering the call it hangs up automatically. It doesn’t allow me to speak. Can you help with this issue? I am not sure if it’s a setting issue. I have an iPhone if that makes a difference.

  • PBBNewsAccess PBB News Access (@PBBNewsAccess) reported

    Hello, no replies on my email yet. I can't restore my backed up viber data from iPhone XR to my new iPhone 12. What could be the problem? @ViberHelp @Viber

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp please pleeeease reconsider stopping your local number service in September! Your app is the most reliable out there for a local number, there are no alternatives!

  • ABDURRAZZAKKST ABDUR RAZZAK (@ABDURRAZZAKKST) reported

    @Viber I made a viber to talk for free for 7 days but after some time the block is showing. What is the solution? What if you unblock? plz help me

  • OhWomaniyaaa Oh Womaniyaa (@OhWomaniyaaa) reported

    @ViberHelp @Viber I am not able to activate viber on my tablet. didn't receive any code. please help

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