Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
| Thüngersheim, Bavaria | 1 |
| Calvisson, Occitanie | 1 |
| Plymouth, England | 1 |
| Santa Clarita, CA | 1 |
| Chicago, IL | 1 |
| Waynesboro, MS | 1 |
| Melbourne, VIC | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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mapdevil 🇬🇷🏴
(@mapdevil) reported
@ViberHelp @Viber Nice you've labelled my problem as solved. All I got was a lecture on backups, which had nothing to do with my problem as I said I don't care about the content. It's your platform and you can't restore your own contact? Good that Zoom has a similar facility. I'll use that.
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Housemaid and The Fear
(@HousemaidFear) reported
For anyone wondering, I use a @Viber call plan which allows me to pretty make all the calls. If something Viber didn't exist I would not be able to do any of the work against Gardaí / cop corruption and fraud, as I've nothing. It's a good service, call quality is good.
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Frenche Peche
(@FrenchePeche) reported
@ViberHelp So greatful to Minton_Unlock on INSTAGRAM for the help..I got my viber account back so fast..his jobs are garanteed, give him a try he won’t let you down
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robynsussel
(@robynsussel) reported
Hi again @ViberHelp and @Viber I opened a ticket on this & received the same reply about being blocked even though I'm *not* blocked. My husband is (different number). This is my ticket number #178675065. Can you please help us with this issue?
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Aung Myo Kyaw
(@amkbkk) reported
@Viber What's going on? Server down or something wrong??
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Wolverine!!!
(@wolverineleo97) reported
@Viber you need to improve your video quality . Why is it double sound and loud noise. I have changed my phone countless time and the issues seems to be with Viber not with my phone lol
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Jason gunn
(@siberian280) reported
@ViberHelp I seem to be having difficulties after trying to reinstall. Can anyone help me please?
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Todor Stoyanov
(@TodorStoyanov4) reported
@Viber Can you please review support ticket #1112118923. My mom was left w/o access to her account for over two months. The support agents never understood the issue and then stopped replying. We asked for escalation multiple times, but was ignored. Please help! 10x in advance!
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Jameh.
(@jamieannerxx) reported
@Viber hi, can someone help me re: my viber account/number? it always pop up, “activation failed” and I cant use my viber. Hope someone can help me with this.
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MacMac
(@macbalagot) reported
Can someone tell @Viber to fix their app that when you resend unsent pictures they don’t get to the bottom of the chat screen and you need to scroll back up to resend millions of unsent pics!!!
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jose k
(@jo_se_k) reported
What's wrong @viber? Your latest update cannot open in windows 10. Is there some kind of a glitch? @ViberHelp
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snook789
(@snook7891) reported
@ViberHelp I have a friend in Columbia who is trying to use your app. Says that they have too many digits in their #. Can you help?
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Athena Eleftheriou
(@Athena_E_) reported
@ViberHelp Please can someone help me, I believe my number has been blocked due to it being spam, but it's not spam its me. How can I get this resolved?
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Enam
(@Sibtenishat) reported
@ViberHelp I am not able to send texts on viber.I recieve the text but i cant send the texts.i haven't been blocked by my contacts also. It's really irritating.please resolve the issue
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Sweety Garg
(@SweetyG01201199) reported
@Viber Please help me cancel my subscription. Your app doesn’t allow me to call anywhere, neither allow me to cancel the subscription. The amount is deducted every month from my card. Really unhappy with your services. Please help me cancel ASAP. @ViberHelp
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