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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Normanton, England 1
Guayaquil, Guayas 3
Quezon City, Metro Manila 1
Ljubljana, Ljubljana 1
Nicosia, Nicosia 1
Southwark, England 1
Mengibar, Andalusia 1
Imsida, L-Imsida 1
Paris, Île-de-France 1
Nitra, Nitriansky 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkoCelic4
    Marko Celic (@MarkoCelic4) reported

    When do you plan to fix the bug with polls in group chat? Not all members can see the poll or vote? @Viber

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • byineo
    . (@byineo) reported

    @ViberHelp @Viber It is no help. I will only open that useless ticket if you guarantee I can talk with actual human being. Can you?

  • IamMarkLloyd
    SentimentalRain (@IamMarkLloyd) reported

    @Viber It’s now been over 48hrs since I reported an issue. I still cant access my Viber account. I hvnt received a resolution. This account is impt for my work. Could you please escalate my case to the right tech team? email response is slow. Ticket ID 17989834

  • Chorteyyy
    Sameer 🇲🇻 (@Chorteyyy) reported

    @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

  • kurtiekinsss
    kurt (@kurtiekinsss) reported

    @Viber @ViberHelp Having an issue with unblocking my number, I've submitted multiple support tickets already via support and by live chat support still no update after weeks have important contacts and work related group conversations in that I need to access

  • JBStojakovic
    Jovana Halvorson (@JBStojakovic) reported

    @ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.

  • TamaRuaArt
    (🇭🇷) T a m !! 🏺🍃 (@TamaRuaArt) reported

    @Viber Yo this new update is awful please change it back. You're trying to be whatsapp so bad and it's not working

  • CLAUDIA33910716
    CLAUDIA CASILLAS (@CLAUDIA33910716) reported

    @ViberHelp I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport

  • Chorteyyy
    Sameer 🇲🇻 (@Chorteyyy) reported

    @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

  • mustapha68171
    Abdulbasit Bubble Certified developer (@mustapha68171) reported

    @Viber Hello @Viber, my account has been blocked for over 3 months despite contacting your support team multiple times. I use Viber for legitimate communication and would really appreciate an update or another review of my case. My support requests have not resolved the issue. Could someone please assist? Thank you.

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

  • juzhnjak
    Milan Veljković (@juzhnjak) reported

    @ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.

  • FauzyMohamed
    Mohamed Fauzee (@FauzyMohamed) reported

    Can you ask your support team to attend the issues I raised via email regarding viber account activation? No response for any emails. "Viber Support Ticket #17999720: Unable to activate viber" @Viber

  • riarixiex
    ✧ (@riarixiex) reported

    need help with Viber Support Ticket #18319954. I already replied to the support agent [Vincent], but my ticket was closed saying that you hadn’t heard back from me. Could you please review my ticket? @ViberHelp

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