Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cork, Munster 2
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • peacenwasor12 Ifeoma Peace (@peacenwasor12) reported

    @ViberHelp Hello. Please I’m viber calls not going through since yesterday. The message I get is am not connected to internet. Active call1. I’d be grateful if this issue would be resolved as soon as possible

  • okelmann Erich Okelmann🏳️‍🌈 (@okelmann) reported

    @ViberHelp Wow, great service, after more of 12 years using viber. It was one typo. You got to be kidding me… Well done… 🤦🏼

  • samba_ja SambaDeJa (@samba_ja) reported

    @Viber hello, your latest version for iPhone overheats it and a lot of force closes. Please fix asap!

  • okelmann Erich Okelmann🏳️‍🌈 (@okelmann) reported

    @ViberHelp hey guys, having a difficult time activating my viber on my Brazilian phone. Number was blocked. Any chance you could help?

  • Lincompriz Judith Brioche (@Lincompriz) reported

    @ViberHelp hello my Viber out is blocked since yesterday, I wrote to the assistance but I got no answer and it is still blocked, could you help me

  • MikeAngelo2021 Michael Angelo (@MikeAngelo2021) reported

    @ViberHelp my Viber app on iPhone 13, Pro Max keeps hanging. It started a few days ago even without changing the settings. It is very frustrating because the majority of my communication is via Viber. Please help. Thanks.

  • Khan332N Mohd Sajid Khan (محمد ساجد خان) (@Khan332N) reported

    @ViberHelp I'm unable to login in applications.activation failed shown please help.@Viber

  • DhivehiGooner Dhivehi Gooner (@DhivehiGooner) reported

    @Viber How can I contact your customer service center !!?

  • kothari_jaydip Jaydip Kothari (@kothari_jaydip) reported

    @Viber .Msg not reached to friends... No network problem... I tried uninstall and install the viber but problem not solved .. Please solve the problem

  • JoanaSalCoelho Joana Coelho (@JoanaSalCoelho) reported

    @ViberHelp hey my account was suddenly blocked “because you may have violated our terms of service”?!

  • BaghaGoldar Sourav Goldar (@BaghaGoldar) reported

    @Viber When network connection is very good on both the sides, but when we send message, Messe delay to receive by other person everytime . I don't know its a update issue or not but its is really creating problem to use viber ,which forcing me to deactivate it. Hope you get it.

  • sirvicz232 sirvic (@sirvicz232) reported

    @Viber Unable to place a call with viber... what is the problem?

  • ViberHelp ViberHelp (@ViberHelp) reported

    @brucejank @Viber Please open a support ticket right now. We will assist in resolving this issue.

  • ignorant_king ITACHI (@ignorant_king) reported

    @Viber @YONASMITH3 no it's not working

  • realK4N Kevin N. (@realK4N) reported

    @Viber I wasn’t able to use your app on New Years because of an issue no one at your support had responded to me about after multiple attempts to reach out

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