Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:


Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Delhi, NCT 4
Belgrade, Central Serbia 3
Sarajevo, Federation of Bosnia and Herzegovina 2
Brisbane, QLD 2
Melbourne, VIC 2
Quezon City, National Capital Region 2
Bad Vilbel, Hessen 1
Niederzier, NRW 1
Berlin, Land Berlin 1
Labbeville, Île-de-France 1
Pasig City, National Capital Region 1
Marikina City, National Capital Region 1
Crailsheim, Baden-Württemberg Region 1
Vienna, Wien 1
Davao, Davao 1
Athens, Attica 1
Obshtina Varna, Varna 1
Munich, Bavaria 1
Reading, England 1
Sofia, Sofia-Grad 1
Johannesburg, Gauteng 1
Cocoa, FL 1
Tel Aviv, Tel Aviv District 1
Amsterdam, nh 1
Limassol, Eparchía Lemesoú 1
Seattle, WA 1
Khalándrion, Attica 1
Makati City, National Capital Region 1
Utica, MI 1
Samobor, Zagreb County 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Viber Issues Reports

Latest outage, problems and issue reports in social media:
  • Fousekis (@Fousekis2) reported

    @ViberHelp Sorry. It was unblocked immediately after the first message. An after a few minutes was blocked again. It is really important tool for me. What do I have to do? Please help me

  • Joana Coelho (@JoanaSalCoelho) reported

    @ViberHelp hey my account was suddenly blocked “because you may have violated our terms of service”?!

  • Jake Russel Lee (@JakeRuss8888) reported

    @ViberHelp is there a way to back up from secondary device? My primary phone is broken and i need my chat history

  • ITACHI (@ignorant_king) reported

    @ViberHelp why viber isn't working from last night? showing server error?

  • BruceyJ (@brucejank) reported

    @viber @ViberHelp my fathers account is getting activation failure after uninstalling and reinstalling the app. We opened a ticket and it says his account was blocked due to being marked as spam. Please help!

  • ន៣⩏Ʀƙ (@kingsmurk001) reported

    @DRasstalnoy @ViberHelp I think you check out @global_tech55,they helped me recover mine, just trying to help.

  • ViberHelp (@ViberHelp) reported

    @brucejank @Viber Please open a support ticket right now. We will assist in resolving this issue.

  • Ali (@Ali73878437) reported

    @ViberHelp Hey... they unblocked my account yesterday and blocked again without any reason for spam or etc... In this week my account get blocked and unblocked 5 times.. I can't understand what happened 😕.. plz help... thanks

  • Sourav Goldar (@BaghaGoldar) reported

    @Viber When network connection is very good on both the sides, but when we send message, Messe delay to receive by other person everytime . I don't know its a update issue or not but its is really creating problem to use viber ,which forcing me to deactivate it. Hope you get it.

  • MorbidiuS (@morbidiu5) reported

    Hey @Viber @ViberHelp you blocked my account cause I'm a 'spam', and I just sent messages to people to inform them I have new number. And yes, I filled out your 'help' form, and only got an e-mail from your bot, which says that I can't be unblocked, which is stupid!

  • ⚔️ (@AirTonight2) reported

    @Viber help

  • Kevin N. (@realK4N) reported

    @Viber I’ve reached out to support and emailed, and I haven’t received any help or even a response

  • Sukanya singh (@crazysukku) reported

    @ViberHelp Hi, This side sukanya. I've been using Viber for the last 2-3 Years that is an amazing app, but now I'm facing an issue. Please help me to solve that problem otherwise I will lose all my precious moments.

  • SambaDeJa (@samba_ja) reported

    @Viber hello, your latest version for iPhone overheats it and a lot of force closes. Please fix asap!

  • Kevin N. (@realK4N) reported

    @Viber I wasn’t able to use your app on New Years because of an issue no one at your support had responded to me about after multiple attempts to reach out

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