Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cork, Munster 2
Belgrade, Central Serbia 1
Freigericht, Hessen 1
Sofia, Sofia-Grad 1
North Vancouver, BC 1
Poplar, England 1
Reutlingen, Baden-Württemberg Region 1
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Alyce68663774 Alyce (@Alyce68663774) reported

    @ViberHelp Hi, just can't use Viber out on my android phone and shows no connection and a button of 'try again'. I reinstalled the app, but the issue is the same. Can you help, Thx

  • SAnjuJuno SAnju Juno (@SAnjuJuno) reported

    @ViberHelp hi, viber is not working on mobile data suddenly from few hours, it's working fine with wifi but net is not connecting the app through mobile data, I also have raised a ticket, can you sort this issue out asap?

  • harpreetmailbox Harpreet Singh (@harpreetmailbox) reported

    @ViberHelp @ViberHelp I hv raised the ticket but still my account blocked.. Pls help to unblock my account

  • Itsenoughbro Melih (@Itsenoughbro) reported

    @RachitGod @Viber @ViberHelp Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • digitalnomad21 Digital Nomad (@digitalnomad21) reported

    @Viber Could someone look into this and help me? I have been a customer of Viber for long time and this is really frustrating. Just notifying couple of members of my family about the new number should not be the reason to block someone's number permanently on Viber

  • obicnoneobican1 RandomGuy (@obicnoneobican1) reported

    @ViberHelp Hello @ViberHelp i got an email where this was supposedly solved and advised to re-install app, which i did. But the issue is still present. Can we escalate this?! This is taking way too long!!

  • nathanmacale Nathan Macale (@nathanmacale) reported

    @ViberHelp hey viber! My girlfriends viber has been permanently banned for “spamming” when she was actually just contacting her regular contacts! (We have screenshots) they are casual back and forth conversations but apparently she was aggressively banned for this??! Help pls!!!

  • kozayyartun Zay Yar (@kozayyartun) reported

    @ViberHelp I wait 12 hours passed. But I still facing activation failed problem. My ticket #1910498370 . After 12 hours passed, I try activate my viber but activation message still occur. please help asap. my phone number is,+959250440154 .

  • yokohama_al coxy (@yokohama_al) reported

    @ViberHelp hiya. I’ve started on the Viber out plan and made a couple of calls but I’m suddenly getting a no connection message when I go to check my plan. I’ve restarted my phone and the same error message is coming up. Any immediate thoughts?

  • trekker_william William (@trekker_william) reported

    @Viber Now I realize why so many don’t use Viber! I tried to activate it and it won’t let me. I have three different phones that I’m switching SIM cards with. No issues with Telegram or WhatsApp. Never again!

  • ldoscherady eldhose (@ldoscherady) reported

    @Viber Viber not working for me? Anyone there to sort this out?

  • GloryTh29852113 Glory Thomas (@GloryTh29852113) reported

    @ViberHelp @Imkhushi_12 @Viber Don't wait for support team because they we never respond. Ihappened to me,but now I'm happy I get it recover with the help of (dan_tech872) on Instagram

  • harika_b harika bandaru (@harika_b) reported

    @ViberHelp my account was blocked. Got an email saying that due to suspicious activity my account was blocked. I use Viber just to be in contact with my immediate family members. I have created customer ticket but got an automated response. Need help.

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp mobile9036741667 I am unable to use viber all of sudden when I was in major bridge call on rakuten viber I am not sure whats going on I am from Rakuten INC and working across 1000 plus vendors on Viber and I daily work with mikita san and Hiren san for issues

  • filipegutemberg Filipe TIM BETA (@filipegutemberg) reported

    @ViberHelp Whatttt?!!! I've opened two tickets already!!! The service still is down!!! My subscription must be extended!!

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