Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Ajinkya Deshmukh
(@ajinkya600) reported
@ViberHelp You guys are totally ignoring my issues. I have raised 2 token ticket regarding not receiving activation code. Waited for more than 24 hrs.Sent you screenshots.Requested you to send me code. But you guys keep ignoring. Shame on @ViberHelp Ticket Number - #634201901
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Ace Magalona
(@acemagalona) reported
Anyone also having issues with @Viber’s messages not coming through real time? Seems only for private messages, group chats are okay. Will only see message pop when you open the chat. I have one friend having same issue, iOS users.
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Araya Rosei 💸 Odd Jobs Monktuber (Debut Oct. 30!)
(@ArayaRosei) reported
@Viber @ViberHelp Been trying to sync my phone with my laptop, and it's been failing non-stop. Your website won't even let me DL the installer so I can uninstall and reinstall to troubleshoot. Are you guys having server issues rn?
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Vasilis Liakakos
(@Dante1776) reported
@ViberHelp having a problem with one viber account (after e-banking credentials breach) and e-mails to viber support have been unfruitful. who can we contact to get our account back???
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Nikita Satapathy
(@NikitaSatapathy) reported
@ViberHelp Hi, I have raised a service request with ticket number #151486842 on 10th October. I'm not able to activate my account on my phone. But I can able to activate easily on my friend's phone. Can you please tell me why I am facing this issue. 3days ago I was able to use.
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Emil Raev
(@EmilRaev2) reported
@ViberHelp Hello, could you please help me with unblocking my phone number. It has been blocked for no reason. Could you forward my request to the support team since I don’t get any response on the topic. Thanks
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LILAC
(@loveyousomochii) reported
@ViberHelp viber suddenly showing numbers instead of names with the recent update!? pls help.
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Abdul Raziq Ali 🇵🇸
(@abdulraziqalii) reported
@ViberHelp Accidentally I have changed a public group to a private one and now I’m unable to change it to a public group.Please help me to solve this issue.
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Abdul Raziq Ali 🇵🇸
(@abdulraziqalii) reported
@ViberHelp need help
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PTD
(@PC_Mechanic) reported
@Viber Absolute rubbish You blocked my number for no reason whatsoever and your help staff are useless I shall be making an effort not to recommend Viber to anyone
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Abhishek K
(@Abhikumar199) reported
@AppleSupport , @Viber @ViberHelp , trying to move Viber app from one iphone to another iphone but unable to do so, taken backup of data on icloud but still it's not working. Apple & Viber are clueless in that case please update your website, help forum that it's not supported.
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Dusty Pee
(@DustyPee) reported
Anyone else use @Viber? Been having lots of issues lately of messages not sending?
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Waki Boo
(@DonciscO564) reported
from
Bedford, England
@jpearla2 @ViberHelp I've got the exact same problem. I keep raising the ticket and keep getting the same response. I've had this number for over 16 years!
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Jonny Fraser
(@jpearla2) reported
@ViberHelp My number has been blocked as spam, but it's not. I'm not getting any help from the automated help submission. Can someone please look into this for me?
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san
(@san93472794) reported
@ViberHelp is viber down? My messages on chat groups won't load
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