Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Lefkáda, Ionian Islands | 1 |
| Belgrade, Central Serbia | 1 |
| Freigericht, Hessen | 1 |
| Sofia, Sofia-Grad | 1 |
| North Vancouver, BC | 1 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Rain
(@PurpleRain04) reported
Dear @Viber please fix your desktop/Windows app. Keeps crashing. Have already installed and reinstalled it several times.
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp I need help with my CDR report!!! It’s absolutely wrong and doesn’t contain my data!!!! Who can solve this???
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Mizrob Vasiev
(@MizrobVasiev) reported
@ViberHelp downloaded viber in my Mac. Cant make viber out calls from my Mac but can do it from my phone. Any advice how to fix it?
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Alexander
(@Alexand0135) reported
@BandelM @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp I ordered CDR report. The data I’ve got was reduced! Report is not full! I have evidence that report doesn’t include calls and messages that I had!!! Report contains only chat groups!!!! Help me
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp please Viber why you always block my Viber call out service
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Hidayat Hussain
(@Hidayat52560588) reported
@Viber @ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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debra edgley
(@debraedgley) reported
@ViberHelp Viber, why won't you help me? I've been filling out tickets but no one replies!!
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Oliver Smith
(@OliverSmithEU) reported
Meanwhile @Viber said they consider “Viber Pay” to be “a natural evolution” for the brand and “will continue to roll out the service [Viber Pay] to more countries"
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Justin Cruz
(@JustinC86848560) reported
@viberhelp I've got a concern, kindly help.. I’ve deactivated my old sim in a viber app in my old phone. By right, all chat histories in that account are deleted as well. How come when my dad used the old sim in that old phone, all my chat histories re-appeared again?
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Alexander
(@Alexand0135) reported
@horeesheettt @Viber My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Vincent Sevilla
(@vincesev) reported
@ViberHelp hi viber. Need assistance please with activation problem. Created tickets but just receiving automated replies.
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Luke Massie
(@LukeMassie) reported
@LilianPertenava @Viber What about the clear infringement’s on @VibePay’s UK and EU trademarks? Doesn’t seem fair that you guys (knowing full well our IP) are just launching #ViberPay and rolling out with no regard for what we have spent years building. It’s a shame we’re having to go down legal route
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Tsenguun Tsogbadrakh
(@enebolbi) reported
Viber is such utter garbage. I bought 5$ credit to call my home country, and now I cannot even log in for 2 days. You guys where able to get my money with lightning speed but when it comes to providing the service you agreed to, there is nothing? 😡 @Viber @ViberHelp
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