Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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love, rosie
(@traansient) reported
@PLDT_Cares @ViberHelp @Netflix_PH — viber & netflix have been down since yesterday using pldt but works when using mobile data, please fix this!!! I need viber for work!!! 😭
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egg / morgan (as baptized by @grabph)
(@OlaMrgrta) reported
@ViberHelp need help on my viber account pls.
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Lauren
(@peachycordelia) reported
@ViberHelp still waiting for the great service you advertise
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GeoX_23 🎮
(@GeoX_23) reported
@ViberHelp @parabelummm This is not a problem with certain phone numbers, it is a general issue with everyone on iOS that activated the account in the last 2 or 3 days.
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🌸
(@aetheahana) reported
@Viber there’s some issues with viber now because when my relatives call me, it keeps on connection lost
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Jane Prendergast
(@JanePrenderga15) reported
@Viber hi there, I have recently started receiving very odd calls and texts from the Viber app giving me an access code but I haven't use this for years and years now. and I'm currently not using it at the moment. What is the cause for this? Could you please help? Regards Jane.
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Ronni Ron the Bonbon
(@LovesTheWords) reported
Hey @ViberHelp I don’t know what you did in your recent updates but I’m missing messages and I’m having difficulty sending messages - they’re remaining unsent. Please fix this
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Lying Dog-Faced Pony Soldier
(@djquiche) reported
@ViberHelp Yes, but I was automatically refunded and I would like a refund - I haven’t never used the service.
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GeoX_23 🎮
(@GeoX_23) reported
@Viber Any updates about the issue that we can't send or receive media and profile pictures not loading?
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Muskanprem
(@Muskanprem4) reported
@ViberHelp I have opened a ticket yesterday. Here is the number #1539733458. Please help to review it, I don't want days would pass for my automatic renewal. Thank you
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Tiffany🧜🏼♀️
(@itsiceequeen) reported
@PLDT_Cares @Netflix_PH @ViberHelp system is down since yesterday amd cant opened them. Please fix it.
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altom
(@servis2vip) reported
@ViberHelp please help me to unblock my number please
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Christina
(@55krissi55) reported
@Skype & @Viber cannot be used for calling emergency services (routing, location problems). In some regions of #Bulgaria people have cable internet, but no telephone service. Thus thousands of people have no way of telephoning emergency services. #survival
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Ant Vidalis
(@AntVidalis) reported
@Viber Hi! I recently purchased an iPhone and whenever somebody sends me a photo or a video it won't open or download. In addition no contact picture is shown. I uninstall and reinstall the app several times but the issue persists. Looking forward to hearing from you.
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Lauren
(@peachycordelia) reported
Hi @ViberHelp @Viber still waiting for a solution to the problem I reported about 7 hours ago 👋🏻👋🏻👋🏻