Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Belgrade, Central Serbia | 3 |
Oradea, Bihor | 1 |
Vårsta, Stockholm | 1 |
Sydney, NSW | 1 |
Houston, TX | 1 |
Taipei, Taiwan | 1 |
Brisbane, QLD | 1 |
Monmouth, Wales | 1 |
Milan, Lombardia | 1 |
Makati City, National Capital Region | 1 |
Guangzhou, Guangdong Sheng | 1 |
Manahawkin, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Krystev (@JmeeLche) reported
@ViberHelp @Viber How many more reports to make no one pay attention to this problem is it frivolous of you how many more reports to send?
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Mr Krystev (@JmeeLche) reported
@ViberHelp @Viber I understood the problem, viber does not work correctly with any vpn protocol !!!!!
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michael isip (@MichaelIsip) reported
@Viber all my chat history since 2017 disappeared. I need back my convo, pictures and files. Help!
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Patricia Rigodon (@ptrshrgdn) reported
@ViberHelp @itslorsdiaz @Viber I have already sent my concern on viber support, hope you can review it. :) I experienced error the whole day that’s why i had to uninstall it. Thank you! :)
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Mr Krystev (@JmeeLche) reported
@ViberHelp @Viber When will you fix this SERIOUS problem?
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Jann Medina (@JannMeds) reported
@ViberHelp i cant back up my Viber for weird reasons. Last back up was on December 22, 2020. Please help. Thanks!
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vanessa (@vava_ken) reported
@ViberHelp Hi I keep getting call failed. Help!
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follow a Zimbabwean Here🇿🇼 (@ReyGwisaiHungwe) reported
@WHO @Viber A whole organisation posting stickers instead of addressing serious problems in countries that are brutalising its citizens in the name of lockdown rules violation&also domestic violence cases rising between couples spending days locked indoors now fighting always due to hunger
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Clint.Network (@clint_network) reported
@ViberHelp @Viber I paid for your service and my account is locked? it's totally unacceptable, please fix it
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punk22 (@punk3713) reported
I cant use my viber call out please help @viber
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shiwansh Mishra (@shiwanshMishr11) reported
@Viber Wrost application whenever i was doing chat with someone its automatically showing offline to both of us today im very disappointed i'm using fast internet connection but im facing this issue again and again
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Muzaik || مذكر قمر (@mmquamar) reported
@ViberHelp It's not working man.
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Mick Mavromatis (@mickthegrit) reported
Dear @Viber and @ViberHelp I am getting tired of the iCloud backup not working and your support analysts through email being unhelpful since begin of November when this first happened and reported. Can you please take responsibility and do something about it ? Thanks
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Urke (@urke81) reported
@Viber aplication has a bug on iphone X and Xs... photos and all medio can’t be sent or received...please fix this...greatings
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майчик (@sarcraftil) reported
blocked user sent me a text anyway. could you pls help anyhow, @ViberHelp ?