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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 1
Athens, Attica 1
Budapest, Budapest 1
Ramat Gan, Tel Aviv 1
Lefkáda, Ionian Islands 1
Belgrade, Central Serbia 1
Freigericht, Hesse 1
Sofia, Sofia-Capital 1
North Vancouver, BC 1
Poplar, England 1
Reutlingen, Baden-Württemberg 1
Cork, Munster 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • julesd6969
    Julian (@julesd6969) reported from Beeston, England

    @ViberHelp hi, have issue with viber not messaging thro 3G/4G. Only works thro WiFi. Raised numerous tickets. Issue not been resolved. Was promised text message with update etc. Reinstalled app and reset iPhone. No use. Please advise

  • draza011
    jeunehomme (@draza011) reported

    @ViberHelp @Viber Won’t help it’s not my personal problem it’s the service. Everyone I know and with whom I used to communicate through Viber has the same problem.

  • comm_hub
    Karen Twomey (@comm_hub) reported from Garrane, Munster

    @SkibbCU @MarketingInCork @LinkedIn Snapchat is a messanger service and not a social media platform so it's measured along with the likes of FB Messenger, WhatsApp, Viber, etc.!

  • vracharka
    ✨💫 Veštica 💫✨ (@vracharka) reported

    My notes in #viber just vanished😭😡😠 What's wrong with you @Viber??? Can someone please help @ViberHelp

  • TheRobbF2
    Robb T. Falana II (@TheRobbF2) reported from Vero Beach, Florida

    @ViberHelp @Viber Will I be informed of when my issue is fixed?

  • SAMdLaw
    Sabyasachi Mohapatra (@SAMdLaw) reported from Swindon, England

    @stayplush Happened to me as well. Some guy called & msgd me (SMS, WhatsApp, Viber). Msgs kinda in similar language. Service provider were inadequate in blocking. Blocked him on WhatsApp & Viber & no one paid for SMS, 6yrs back. Now may be different, free calls & SMS & cheap data

  • bouras
    Andreas Bouras (@bouras) reported

    @ViberHelp currently can't activate new account on mac and ios, are you aware of the issue?

  • felipestoker
    Felipe Viero Goulart (a.k.a felipestoker) (@felipestoker) reported from Nova Petrópolis, Rio Grande do Sul

    Hi @Viber I work with a big niche and I want to use Viber to contact to my audience. I would like to chat with someone who can help me with some questions.

  • captye
    Capt. Ye Myint Swe (@captye) reported from Ban Tha Thewawong, Chon Buri

    dear viber team, the viber is not working after ios14 updated.

  • adahadina1
    adahadina (@adahadina1) reported from Lingunan, Central Luzon

    @Viber why I cannot upload my stored photos in message? Just a recent experience, I do not have a problem before

  • thoyyu
    Mohamed Thoyyib, PhD 🇲🇻🇺🇸🇹🇭 (@thoyyu) reported from Muban Panya, Bangkok

    @aniyaa11 @HPA_MV To be honest, many other famous apps that Maldivians use such as TikTok, Viber ...etc have more privacy and security issues than TraceEkee App. Let’s do our part and install the TraceEkee app to help the authorities combat this pandemic 😊

  • ronnie
    🚲 Döner vivant 🔜 🇲🇬🇫🇷🇷🇪 (@ronnie) reported

    @ViberHelp Hi. I restore a backup from an old iPhone but all media say « this photo is not available », please help

  • pandood
    Pandu 🐼 🎋 (@pandood) reported from Kawasaki, Kanagawa

    Is Viber for iOS down? @Rakuten @Viber @ViberHelp

  • kriziachIoe
    chloe (@kriziachIoe) reported

    @ViberHelp Hi! I was wondering why am I not receiving any notifications from my Viber when the app is closed. I only see notifs/messages when I open the app. All my notifications are already enabled. I hope you can help me fix this.

  • grazingherd
    Zsu (@grazingherd) reported from London Colney, England

    @Viber please help as my Viber OUT app doesn’t work! I call *** but cannot hear them when they pick up the phone!!! Beyond distraught 😩

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