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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blagnac, Occitanie 1
Hamburg, HH 1
Athens, Attica 1
Budapest, Budapest 1
Ramat Gan, Tel Aviv 1
Lefkáda, Ionian Islands 1
Belgrade, Central Serbia 1
Freigericht, Hesse 1
Sofia, Sofia-Capital 1
North Vancouver, BC 1
Poplar, England 1
Reutlingen, Baden-Württemberg 1
Cork, Munster 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • MandicSanjin
    Sanjin Mandić (@MandicSanjin) reported

    @ViberHelp I have problem activating account. I am using your support, and i am getting automatic replies every time. Replies that dont help at all. How to fix this

  • grok
    Grok (@grok) reported

    @yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?

  • FrvrH00n
    clars • HOONDORIKO • (@FrvrH00n) reported

    Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

  • TheChadSnap
    Jacob Chaddington (@TheChadSnap) reported

    I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!

  • George189343130
    George (@George189343130) reported

    @ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!

  • euphor_G
    euphor_G (@euphor_G) reported

    @daddyblondlegs @Viber I had same issues days back but,with the help of @Webtooncoin90 company they helped me recovered my hacked account back and I can now access my account back as normal you can message them for help

  • DanielH98598446
    Daniel Howard (@DanielH98598446) reported

    @Viber Good Evening. I'm trying to reinstall Viber and every time I enter my mobile number I receive an activation error failed message that my phone number has been blocked from using Viber.

  • Temu_ridze
    Temu_ridze™ (@Temu_ridze) reported

    @ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone

  • funkyuname
    Ivan Ivanov (@funkyuname) reported

    Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

  • Viber
    Rakuten Viber (@Viber) reported

    @rkyadavcouk @ViberHelp @Viber_India Hello, We’re sorry to hear about the trouble you’re experiencing with Viber. Since you’ve already reached out to Support, it’s recommended to continue the conversation with them — they should be able to help you with the right solution.

  • Momopopohehe
    Mari Maria Mercedes Bench (@Momopopohehe) reported

    @ViberHelp hi, I am trying to transfer my viber to a different phone as my current phone needs to be fixed. however, once I am trying to log in to the new phone using the number, it is saying activation failed. as per your FAQ, this error means my number is used for spam???

  • NYCOMch
    NYOle (@NYCOMch) reported

    @Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.

  • CLAUDIA33910716
    CLAUDIA CASILLAS (@CLAUDIA33910716) reported

    @Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport

  • nikovelas
    niko (@nikovelas) reported

    @ViberHelp my account was blocked. Help. Please.

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @ViberHelp Results? You guessed it! Zero! Only comes to prove that customer service does not exist at @Viber

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