Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Budapest, Budapest | 1 |
| Ramat Gan, Tel Aviv District | 1 |
| Lefkáda, Ionian Islands | 1 |
| Belgrade, Central Serbia | 1 |
| Freigericht, Hessen | 1 |
| Sofia, Sofia-Grad | 1 |
| North Vancouver, BC | 1 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Le jeune président
(@amindidi) reported
Dear @viber why can't you provide a solution for your customers? Why are you always sending standard reply when customer want to find a solution for a critical issue.
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Ahmad Mady
(@toniadams100) reported
@ViberHelp Please resolve this issue immediately or I will escalate this problem!
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Le jeune président
(@amindidi) reported
@ViberHelp @Viber I'm owning a private institute therefore I should contact my students via viber. Please contact me separately to solve this issue. I want to solve soon.
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enewguy
(@ThisIsEdwinN) reported
@ViberHelp can you guys please help unban my phone??
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kulturekidscreatives
(@inspiredshona) reported
I downloaded @Viber @ViberHelp for an international call. Paid $9:99 what a waste of money. Connection was terrible. However the most bizarre thing, it was doing a replay of the conversation while I was still on the call. I need my money back.
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Twit Twit
(@ShoyuGyoza) reported
@Viber is viber service we use affected by the log4j vulnerability?
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Stiho
(@Stiho5) reported
@ViberHelp Hi, Viber team. I have a problem with one of my numbers. It replies me activation fail in more that 5 devices, also with newest version of viber. Number is 359898315443 Bulgaria. Thanks
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A M G
(@AndriusMike) reported
@Viber how to unblock my viber account ,your automated online support doesn’t work!Please help!Thanks!
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jeunehomme
(@draza011) reported
@ViberHelp ITS not the issue it’s a feature request.
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MarroquinH
(@MarroquinH8) reported
@ViberHelp Thank you I finally got a response after a week, to one of my tickets. To have the agent not understand the problem at all. The issue I am experiencing is that my profile and stickers were not transferred after doing a change number and my sticker market will not load!
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Jessica Rayes
(@jrayes) reported
@Viber - hoping someone can help troubleshoot why my calls aren’t going through with the use of credits …
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honor and excellyn diaz
(@eggsyweggsies) reported
My phone isnt responding to touch only in your app. It's messing it up. Couldnt shut my macbook down because of it too earlier. Fix it @Viber
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WB
(@wasaba) reported
Does anyone experience issues with @Viber - you just get missed call alerts when you open the app. No ringing nothing.
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Flibber T. Gibbett .... . ... ...
(@amigammon) reported
@Viber The Coach seems broken.
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BruceyJ
(@brucejank) reported
@viber @ViberHelp my fathers account is getting activation failure after uninstalling and reinstalling the app. We opened a ticket and it says his account was blocked due to being marked as spam. Please help!
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