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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Southwark, England 1
Mengibar, Andalusia 1
Imsida, L-Imsida 1
Paris, Île-de-France 1
Nitra, Nitriansky 1
Thessaloníki, Central Macedonia 1
Sonthofen, Bavaria 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • eirahclee
    W A Q U II🫥 (@eirahclee) reported

    @Viber Please I badly need help and you customer service is not replying

  • shaan5806
    ahmed shaan nazeem (@shaan5806) reported

    @ViberHelp i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

  • BrktiCevap
    BrktiCevap (@BrktiCevap) reported

    @Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.

  • TheChadSnap
    Jacob Chaddington (@TheChadSnap) reported

    Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

  • WildWolfZach
    Zachary Hargrove (@WildWolfZach) reported

    @IamMarkLloyd @Viber Support isnt really helpful I got help from @BugExhume_

  • gajadhamme
    गजेन्द्र वीर खत्री JBR (@gajadhamme) reported

    Hello @Viber what's wrong with your calling service??

  • AimanAhmed333
    Aiman Ahmed (@AimanAhmed333) reported

    @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

  • TheChadSnap
    Jacob Chaddington (@TheChadSnap) reported

    @NYCOMch @Viber Lmao I am having this SAME exact issue

  • CLAUDIA33910716
    CLAUDIA CASILLAS (@CLAUDIA33910716) reported

    @Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport

  • riarixiex
    ✧ (@riarixiex) reported

    need help with Viber Support Ticket #18319954. I already replied to the support agent [Vincent], but my ticket was closed saying that you hadn’t heard back from me. Could you please review my ticket? @ViberHelp

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!

  • crypt0rrent
    crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reported

    is your system down? @Viber i can't login my number

  • iamtjazcizej
    Iamtjazcizej (@iamtjazcizej) reported

    @ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.

  • FauzyMohamed
    Mohamed Fauzee (@FauzyMohamed) reported

    Can you ask your support team to attend the issues I raised via email regarding viber account activation? No response for any emails. "Viber Support Ticket #17999720: Unable to activate viber" @Viber

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