Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • _JVigo Julian Vigo (@_JVigo) reported

    @ViberHelp you have defrauded me? I bought a monthly plan but you won't let me use it. Fix this now! I have opened a ticket and written you. This is dishonest.

  • _JVigo Julian Vigo (@_JVigo) reported

    @Mohamme10996520 @Viber Have you heard back from them? I have the same problem. They are clearly defrauding the public.

  • therabrah Therese Abrahamsen (@therabrah) reported

    Hi @ViberHelp I opened a ticket (#847195058) after an entire chat history just disappeared while I had on daily backup and plenty space on my phone. Not cool. Really hope you can fix this.

  • ivanezzzzz Ivan Konov (@ivanezzzzz) reported

    @ViberHelp my Viber Out worked for 1 call and now it does not. I need to make urgent international calls so please help asap!

  • Fretensis2 Fretensis (@Fretensis2) reported

    @ViberHelp @Viber 1/2 Dear Sirs I would like to alert you to an error in your system. Namely, when we send a video to a person and then delete it in our gallery (on the phone)... Viber no longer plays it !?

  • dovydaviciene Monika Dovydavičienė (@dovydaviciene) reported

    @Viber Its been over 2 months now that I cant receive my activation code. I have cobtacted viber aupport hundred times with no help at all. They keep repeating the same thing over and over again. I have checked and done everything they requested but it did not resolve my problem.Useless

  • cherryhead122 Heather T. Χαρα Τ. (@cherryhead122) reported

    @ViberHelp @vlgeller Wtfffff viber I have the same issue and have already sent 4 tickets

  • marquezphilip23 ipeh (@marquezphilip23) reported

    @ViberHelp my viber account got blocked after I message my workmate. Can someone help me?, already email this issue but the reply on email was my account would be permanently blocked. That account is my 5th account and this problem happens in that 5 account of mine.

  • 1McChillin 🇩🇪 mico 🦖 (@1McChillin) reported

    @Viber dude i need to download pics of a report sent by my boss don't let me down dude bestie @ViberHelp don't bug out today pls

  • EHABB000 پاکستانی جنرل کتے کے بچے 🔴 (@EHABB000) reported

    @Viber My Account has $30 but viber stopped working. Any issue with viber right now?

  • hisherm Hussain Isham (@hisherm) reported

    @Viber is this a joke! i was inquiring in viber community members for a apartment middle of the conversation viber got blocked when asked person name nicole said got a report as a spam and cannot provide further information matter closed. i am not a spammer! @ViberHelp, no help?

  • EriCardenasIII Eric (@EriCardenasIII) reported

    @Viber i have a problem with my account can you help?

  • egodollaric Tom is Love ❼ (@egodollaric) reported

    @Viber your push notifications on iPhone are broken these days, even background app refresh works with delay..

  • _JVigo Julian Vigo (@_JVigo) reported

    @Viber I hope they are police alarms--you have blocked me and other users for using a service WE PAID for! This is criminal!!!

  • _JVigo Julian Vigo (@_JVigo) reported

    @ViberHelp I have now written several times and it would seem that #viber takes money from clients through #applepay and then blocks our service. I am a journalist & I have 45 minutes to finish hours of work you robbed from me. I want a supervisor to email me. This is unethical & dishonest.

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