Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • mrnikg nik g (@mrnikg) reported

    @Viber Hi @Viber ,for some unknown reason your team have blocked my 8 years account twice today with no explanation other than he was picked up a spam and they refuse to unblock it…he has 5 contacts on his phone,can someone please help because customer services were rude and unhelpful!

  • Prashan09580405 Prashant Mishra (@Prashan09580405) reported

    @ViberHelp I am experiencing most pathetic customer service with you . Your customer support is not even replying to my mails. Is this the way to treat your customers.

  • jim4wvu Jim (@jim4wvu) reported

    @ViberHelp okay the translation service in the app isn’t working.

  • Scotch_Living Scotch Living (@Scotch_Living) reported

    @ViberHelp It’s a simple query, can you not just answer here? Or point me to a help and support guide? Don’t have time for a form, thanks.

  • marna_mg Mg Marna(Myittha) (@marna_mg) reported

    @ViberHelp Have you blocked my number(+959760***639)? If you have,please unblocked my number. Please .....🙏 help me.

  • bitsywis Louise (@bitsywis) reported

    @ViberHelp my account is blocked when I was transferring my data to my new phone and it says it cannot be unblocked. Is there still a way to fix this?

  • marna_mg Mg Marna(Myittha) (@marna_mg) reported

    @ChrisBe87 @Viber My instagram has error.😢

  • jzlnlo Jazz (@jzlnlo) reported

    Hi @ViberHelp @Viber unblock and activate my account. It's my first time using it yet you labeled my account as "source of SPAM". Please fix it

  • GdoubleU92 Will Grayson (@GdoubleU92) reported

    @Viber @ViberHelp Nearly a month and still no actual customer service......and you actually charge for some of your services? So where's the resolution? Where are all the actual people who "care so much about their users"?

  • AthenagAmarante Michael angelo amarante (@AthenagAmarante) reported

    @ViberHelp hello pls help me for understand for my problem in my app new user here

  • kitkatlover2016 Danny Vu (@kitkatlover2016) reported

    @Viber Hi Viber I'm having trouble activating my viber account & they didn't send me a code.

  • PurpleRain04 Rain (@PurpleRain04) reported

    @Viber @ViberHelp your desktop app keeps crashing. Every time there's a new update, it happens. I have uninstalled and installed it several times already. Help, please.

  • Harry_Bonkers Harry (@Harry_Bonkers) reported

    @ViberHelp @ViberHelp there is no option to open a ticket. Just links to other troubleshooting issues besides the one i am asking about. Do you have a solution for restoring the desktop version entire history to the mobile android version?

  • it_master_07 IT Master (@it_master_07) reported

    @ViberHelp Why can't I restore Viber data? For some reason, even though its connected to the google account itself, it wouldn't restore the data for some freaking reason. Is there a problem with Viber at the moment, or is there a way to fix it?

  • bitsywis Louise (@bitsywis) reported

    @ViberHelp I already submitted several tickets and I get bot replies only. What kind of customer service is this?!!!!!

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