Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Sarita
(@Sarita17407228) reported
@ViberHelp I can login to my viber account . The activation is always failed.plzzzzzzzzz guide me how to solves that. Uninstall ,reinstall already tried
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp 2 months now and no customer service, no replies. All automated. #CustomerService
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Rain
(@PurpleRain04) reported
Dear @Viber please fix your desktop/Windows app. Keeps crashing. Have already installed and reinstalled it several times.
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Ibrahim Shinbira
(@IShinbira) reported
@Viber hi, the activation failed for some reason, can you help
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Ленка
(@djvitaminka) reported
@ViberHelp can I text someone for a help? i have some trouble with you viber
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Rupesh
(@JoShi0109) reported
@ViberHelp my account got blocked for reasons unknown! I was creating a viber community for my office purpose and got blocked! Can you help with that please! Its the only number i use. 80% of my work is done via viber. #help plzzz
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp please help with the case #972389491. I’m waiting for payments details for 2 days and loosing a time as I requested data for August. Please send me correct bank details to proceed the payment
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Vincent Sevilla
(@vincesev) reported
@ViberHelp hi viber. Need assistance please with activation problem. Created tickets but just receiving automated replies.
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Usf
(@__Usf) reported
@ViberHelp I did open a ticket and the answer is that my number is blocked and no way to unblock, and no way to have someone on chat or by Phone to discuss this problem. Help !
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Michael Bryan
(@michaelbryart) reported
@Viber I need help restoring my data. I backed up yesterday and now i cannot restore it from new number. So i went back to my old number and tried to restore it but while restoring its getting crash. Please send help and not those crap article saying “is this helpful?” 🤬
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp I did. Please help to proceed @ViberHelp I’m waiting for payment details
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Luke Massie
(@LukeMassie) reported
@LilianPertenava @Viber What about the clear infringement’s on @VibePay’s UK and EU trademarks? Doesn’t seem fair that you guys (knowing full well our IP) are just launching #ViberPay and rolling out with no regard for what we have spent years building. It’s a shame we’re having to go down legal route
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Justin Cruz
(@JustinC86848560) reported
@viberhelp I've got a concern, kindly help.. I’ve deactivated my old sim in a viber app in my old phone. By right, all chat histories in that account are deleted as well. How come when my dad used the old sim in that old phone, all my chat histories re-appeared again?
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n66ryw8dv4
(@n66ryw8dv4) reported
Hi @ViberHelp How can I contact your customer support? I was able to use it for a few hours earlier today but suddenly my account got blocked. I submitted a ticket but my number is still blocked. Can you please help me? I have to contact someone via @Viber Thanks. #viber
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Y.Z.
(@dmm_yz) reported
@ViberHelp my account it's blocked, ticket says that my account was" blocked for spam or unusual activity". But i didn't do nothing unusual, use this number from years. It's my first blocking plz help
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