Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Андрiй Василашко
(@vasylashko) reported
You hope for private correspondence in #viber - don't, it doesn't work. I was sent a photo and a video, and I saved it without problems! And it should be destroyed in one hour without the possibility of saving @Viber
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Ronaldo Patrocinio
(@theradical96) reported
@ViberHelp @Viber Your desktop app syncing is not working at all. I already tried deactivating and/or reinstalling the desktop app several times.
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Rajesh
(@rky_com) reported
@ViberHelp This is not tech issue- just a question- can we hide caller ID!
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Objeto verde, erizado y húmedo
(@horacioybungo) reported
Hello @ViberHelp. Are there any issues with your infrastructure today? I just had weirdest conversation with my family overseas: at some point its earlier part was “replayed” to me in an endless loop. It happened in three consecutive calls. 😳
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Aivar
(@Aivar39847001) reported
@ViberHelp Not working
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Nick m
(@Dann_y_gr) reported
@Viber Are you planning to fix videos not playing on iphone app because its encoded in H.265? Thanks
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Grace Galang💻📱⌚️🖥
(@gracegal) reported
@ViberHelp @Viber I also reported this problem to Apple Support and to Feedback Assistant on my iMac
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Lauren
(@peachycordelia) reported
@ViberHelp is your local number service down? Me and at least 4 other people cannot make or receive calls.
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AnaBanana
(@Jasamana_) reported
@Viber I still have a problem with the app. I can't fill out the support ticket, it says that my email isn't valid, even though it actually is.
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Konstantinos T
(@hliarixto) reported
@Viber Hello from Greece. I have a galaxy s10 plus and whenever I open a photo on a viber chat it is rotating 90 degrees. Please how can I fix this
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José Jataí
(@jataivip) reported
@viber The @viberbr profile has been stopped since 2016. Please, start releasing content in Portuguese to help spread the App in Brazil.
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so-called AP
(@0xAlexandros) reported
@Viber @signalapp Thanks for the example, but highlighting just one innocuous use case doesn’t help me understand what data you collect and sell to third parties.
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Nitin Wadhwa
(@NitinWadhwa9) reported
@ViberHelp can you pls help in activating Viber on my phone. I tried it multiple times. Raised ticket as well. Not able to get sms or call for activation, Ticket #423206821
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Jainish Dagar
(@DagarJainish) reported
@Viber I am unable to backup and unable to login with my viber account. Very disappointing service. I am not getting otp to my numer, please see to it
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íввєх
(@ibbexx) reported
@Viber having lot of user interface issues now 🙄
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