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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
La Tour-de-Peilz, VD 1
Greater Noida, UP 1
Stuttgart, Baden-Württemberg 1
Baguio, Cordillera 1
Blagnac, Occitanie 1
Hamburg, HH 1
Athens, Attica 1
Budapest, Budapest 1
Ramat Gan, Tel Aviv 1
Lefkáda, Ionian Islands 1
Belgrade, Central Serbia 1
Freigericht, Hesse 1
Sofia, Sofia-Capital 1
North Vancouver, BC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • juzhnjak
    Milan Veljković (@juzhnjak) reported

    @ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • Elvis_cyberspy
    Elvis (@Elvis_cyberspy) reported

    @araDaraBlue @ViberHelp Message me directly for help

  • KulchytskyiD
    Denys Kulchytskyi (@KulchytskyiD) reported

    @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.

  • viktoria47209
    Виктория Романова (@viktoria47209) reported

    @Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

  • goodluckbabey
    rev 🩷 (@goodluckbabey) reported

    @Viber your app is not working.. it’s freezing at opening and can’t click or scroll

  • morescode1
    morescode (@morescode1) reported

    @ViberHelp My number is blocked. Pls help

  • nettespm
    Nette Ponce (@nettespm) reported

    @Viber Has Viber Out Call gotten any better?. It's been a long time have not used it. It was so bad tgat it was a waste of credits/ money. Connection was bad and the credits keeps going down.

  • TheChadSnap
    Jacob Chaddington (@TheChadSnap) reported

    Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

  • BalabanBoris
    Boris Balaban (@BalabanBoris) reported

    @Viber you are the worst messenger i have ever used. Today you blocked my profile, but I only use it to contact my landlord. Your stupid website says "contact us if this is an error". However, it does not have a support button and you prohibit receiving messages in all social.

  • SUGAhaesseoyo
    j ⁷ (@SUGAhaesseoyo) reported

    @Viber @ViberHelp can someone help me i'm having issues with your app

  • Kim_in_TO
    Kim (@Kim_in_TO) reported

    @ViberHelp please help. You must be able to do something instead of sending me canned replies

  • BunsOfHam
    Bacon Fingered Bap Tosser 🔞 (@BunsOfHam) reported

    @Viber @Sasa2022dj @ViberHelp I tried alternate numbers as I can’t log in with the number I registered with. Support said they’d restore it in three days, but it’s still not working.

  • BlofinBD_Hara
    Hara (@BlofinBD_Hara) reported

    @Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix

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