Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • legsturdyprog Giulia 💛💙🌻🌻 (@legsturdyprog) reported

    @JamesTu21286596 @ViberHelp It's a real problem

  • gujral002 tushargujral (@gujral002) reported

    @wouldithelp123 @Viber @ViberHelp Yes i do have same problem on different devices checked and verified i dont know whats the issue viber developers didn’t checked it beta version testing.

  • juanluis_4u JL (@juanluis_4u) reported

    Hello! Who’s using @Viber here? Are you also experiencing issues where previous messages can’t be seen anymore especially in group chats? And you cannot seem to click on the contact to view details of the person??

  • solaris1347 Bob Maveric (@solaris1347) reported

    @gujral002 @ViberHelp It is still the same. I reported the bug. They asked to re install the app but id didn’t help either. I still have the same issue.

  • angry_leader Angry Leader (@angry_leader) reported

    . @Viber can you please make bug fix for new iOS 16 for iPhone( in chat conversation is not possible to see status of contact). Thanks 🙏🏻

  • JamesTu21286596 James Turner (@JamesTu21286596) reported

    @ViberHelp When are you going to fix all the problems experiencing with Apple IOS 16? No online status, no translate, reduced functionality, sluggish message delivery and arrivals. Few examples.

  • Lord__Darl Darlington Ekene (@Lord__Darl) reported

    @Viber My Viber account was blocked. Please what could be the problem and what do I do?

  • enzoyanu_ enzo (@enzoyanu_) reported

    @Viber @ViberHelp Hi, I cannot view or click the profile at the top using my iphone. I think it’s a bug from iOS 16. Kindly fix. Thank you!

  • gujral002 tushargujral (@gujral002) reported

    @ViberHelp @solaris1347 I was been expecting this long time we users know the things thats why we first troubleshoot steps ourself then only report to you guys. Atleast now you guys replied that you are trying to fix the issue

  • legsturdyprog Giulia 💛💙🌻🌻 (@legsturdyprog) reported

    @JamesTu21286596 @ViberHelp When will you fix the problem? I can't unhide a key conversation for my job because of that bug!!!

  • yipiyeyeye Doredori (@yipiyeyeye) reported

    @iddonthavethink @ViberHelp Hi! may I know how is the update about your issue? I also experience the same thing😭Thank you

  • senyorjalapeno Señor Jalapeño (@senyorjalapeno) reported

    @nikolaymivanov @Viber @TechCrunch OMG i have the same problem. All the names / group names are not accessible even when being pressed…

  • ViberHelp ViberHelp (@ViberHelp) reported

    @dasistalexander @Viber @kulotissima Hey! Our developers will begin working hard to find a fix and hopefully release it in one of our future versions. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page

  • cjaemd Candice Esmino (@cjaemd) reported

    Deleted @Viber @ViberHelp to try fixing the bug!! But nahhhh nothing happened!! Still same!! Yeah i did back up and restore but whoaaaa all my crush's reacts to my messages were all gone! 😩 If only I knew, i wouldn't install lalo na it didn't fix naman the bug!! 😭

  • gwynethsantos_ gwyneth (@gwynethsantos_) reported

    @Viber pls fix the app ASAP this is so annoying na I can't see chat info after updating to IOS 16 ty

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