Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Ahmad Mady
(@toniadams100) reported
Hey @Viber @ViberHelp Please resolve this problem quickly because my account was blocked for absolutely no reason!
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Le jeune président
(@amindidi) reported
@ViberHelp @Viber My viber is blocked I can't compose any message now. I didn't sent spam messages. I'm a professional lecturer teaching hundreds of students. I sent messages to my students regarding the course they've enrolled. I've logged this issue but in few seconds your bots are answering.
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Tega.
(@hashtagtega) reported
@ViberHelp I'm trying too activate My viber account again after resetting My phone but I'm getting "Activation Failed" please help
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kulturekidscreatives
(@inspiredshona) reported
I downloaded @Viber @ViberHelp for an international call. Paid $9:99 what a waste of money. Connection was terrible. However the most bizarre thing, it was doing a replay of the conversation while I was still on the call. I need my money back.
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Le jeune président
(@amindidi) reported
Dear @viber why can't you provide a solution for your customers? Why are you always sending standard reply when customer want to find a solution for a critical issue.
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Hermano Lobo🐺
(@Hermanolupus) reported
@Viber can’t see images until wifi connect. can help? iphone user
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Mars
(@akpanraphael2) reported
@ViberHelp @Viber I just did. It appears I was blocked..pleae help investigate why. Thank you
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Ῥυγχίνοι / Rhynchinoi / Runčini 4 💉💉💉💉
(@Pixiusie) reported
Hey @ViberHelp, Why I cannot register on a new phone with my number? I have tried 2 different numbers ( where I have an account) and one completely NEW never used. Activation failed error - and no I am not a source of a spam as I could not register the never-used number
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Moeyan
(@Moeyan78) reported
@ViberHelp I need help. Please reply me.
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Arci Buganan
(@RaphunzeLOVE) reported
@ViberHelp Hi, im having a problem with activating my Viber. I was able to download it but messages are not sending. So, I uninstall and reinstall the app when I tried to log back in. The app says to get help. Can you help me?
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Le jeune président
(@amindidi) reported
@ViberHelp @Viber Please contact me separately I want to solve this issue urgently. This is a critical issue
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Arci Buganan
(@RaphunzeLOVE) reported
@ViberHelp What’s the next step? I badly need to get it activated. Im using it for work. Please help me
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Mars
(@akpanraphael2) reported
@Viber I have an active plan but I can't call out. What might be the issue?
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Mahesh Poudel
(@MaheshPoudel13) reported
@Viber it seems for the past few days message specific emojis are removed in private chat group for all android devices. Is there a fix in sight?
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Ahmad Mady
(@toniadams100) reported
@ViberHelp Please resolve this issue immediately or I will escalate this problem!
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