Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Mg Marna(Myittha)
(@marna_mg) reported
@ChrisBe87 @Viber My instagram has error.😢
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Jim
(@jim4wvu) reported
@ViberHelp okay the translation service in the app isn’t working.
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lav singh
(@singhlav) reported
@Viber @ViberHelp do you really bother about customer issues?
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp 2 months now and no customer service, no replies. All automated. #CustomerService
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ViberHelp
(@ViberHelp) reported
@Reeddaoud @Viber Hi, Sorry for any inconvenience, the translation service should be back already. Please try using it again now.
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp Some actual help would be great please. I DIDN'T RECIEVE AN ACTIVATION CODE AND NEXT I'M BLOCKED WTF. its been nearly 2 months. Nothing. You guys don't care about anyone who uses your app. #usewhatsapp
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IT Master
(@it_master_07) reported
@ViberHelp Why can't I restore Viber data? For some reason, even though its connected to the google account itself, it wouldn't restore the data for some freaking reason. Is there a problem with Viber at the moment, or is there a way to fix it?
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n66ryw8dv4
(@n66ryw8dv4) reported
Hi @ViberHelp How can I contact your customer support? I was able to use it for a few hours earlier today but suddenly my account got blocked. I submitted a ticket but my number is still blocked. Can you please help me? I have to contact someone via @Viber Thanks. #viber
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Kit Ianros Carrera
(@kit_ianros) reported
@Viber Good day! My Viber on Desktop syncing stuck at 25%, my phone stuck at 49% and sometimes at 50%, then desktop/laptop - Windows/Mac, both stuck at 25%. How do I find which cause the problem?
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Usf
(@__Usf) reported
@ViberHelp I did open a ticket and the answer is that my number is blocked and no way to unblock, and no way to have someone on chat or by Phone to discuss this problem. Help !
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Daniel Klimovich
(@danielklimovich) reported
@Viber I barely used your service and your system blocked me and now I can’t contact my aunt. I contacted you on your website and got an automated response that nothing can be done. I was WRONGFULLY blocked!
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Danny Vu
(@kitkatlover2016) reported
@Viber Hi Viber I'm having trouble activating my viber account & they didn't send me a code.
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Y.Z.
(@dmm_yz) reported
@ViberHelp Hey Viber, can't login my account, can i talk with somebody from support, because i used the contact form and no answer @ViberHelp 🙏🙏
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Prashant Mishra
(@Prashan09580405) reported
@ViberHelp I am experiencing most pathetic customer service with you . Your customer support is not even replying to my mails. Is this the way to treat your customers.
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Sarita
(@Sarita17407228) reported
@ViberHelp I can login to my viber account . The activation is always failed.plzzzzzzzzz guide me how to solves that. Uninstall ,reinstall already tried