Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cork, Munster 2
Sofia, Sofia-Grad 1
North Vancouver, BC 1
Poplar, England 1
Reutlingen, Baden-Württemberg Region 1
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Fatima_Anton Fatima Zvizdic (@Fatima_Anton) reported

    @viber please help. My 80 year old moms account was suspended. She received a lot of spam prior to being suspended and isn’t sure why her account was disabled. She doesn’t speak English and uses @viber to talk to her family in Bosnia. Please help! @ViberHelp

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @Viber @TechCrunch @ViberHelp having issues logging in again, after 12 hours waiting and trying to login again.. still getting the error message.. "Activation Failed". Kindly check my email and please help, need to access the Viber... ASAP, thanks

  • jlsreyes José Luis Reyes (@jlsreyes) reported

    @ViberHelp So @ViberHelp when am I going to get a reply about this issue? This is extremely frustrating as I use this to communicate with my family.

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @Viber @ViberHelp having issues too.. Activation Failed, after 12 hours waiting, still I cannot login.. please fix, thanks

  • zouzounakis ls -l /dev/null (@zouzounakis) reported

    @ViberHelp Hey! Thanks for your response. My problem has been solved. My best guess is that for some reason your Linux app triggers some kind of security alert to your anti spam system. As a result the number is flagged as spam

  • xymustaeen iMustaeen #FreePalestine🇵🇸 (@xymustaeen) reported

    Viber down?? @Viber

  • other_me4 Mary4 (@other_me4) reported

    @odycsd @Viber @ViberHelp Same problem , no support. 15days passed and Viber customers service reply on my ticket was more or less We know you are blocked don’t send us any further ticket. You are blocked.

  • lajcomsystem Lajcomsystem (@lajcomsystem) reported

    @Viber hello, I can't send messages on my account, I can only receive, what's the problem?

  • limaila Aila Lim (@limaila) reported

    @Viber Can not seem@to send Viber message, is the App currently down?

  • IbrahimNayif ابراهيم نايف خالد🇲🇻🇵🇸 (@IbrahimNayif) reported

    Is anyone having problem with @Viber?

  • other_me4 Mary4 (@other_me4) reported

    @ViberHelp My account has been blocked and Viber customer service replied they‘ll contact me as soon as possible. But 15days have passed. How long to wait?

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Really disappointed with @ViberHelp @Viber Reported a problem that is stopping me from calling my clients and they are ignoring me. Poor when I have been a customer for 10 years. Ready to cancel my account.

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • ttrlerka ttrlerka (@ttrlerka) reported

    @ViberHelp Excuse me please, could you tell me exactly where to go so that you can check the problem?

  • Maksim9889 Maksim Mykhailov (@Maksim9889) reported

    @ViberHelp Do you have any live human in support? I already several times opened support tickets and got only autoreply without any help. Already two days with broken account and without any help!

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