Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 1 |
| Athens, Attica | 1 |
| Budapest, Budapest | 1 |
| Ramat Gan, Tel Aviv | 1 |
| Lefkáda, Ionian Islands | 1 |
| Belgrade, Central Serbia | 1 |
| Freigericht, Hesse | 1 |
| Sofia, Sofia-Capital | 1 |
| North Vancouver, BC | 1 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg | 1 |
| Cork, Munster | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Alaska (@alaskaaaaaaA13) reported@Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!
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Hara (@BlofinBD_Hara) reported@Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix
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Naomi Brockwell priv/acc (@naomibrockwell) reported@paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is
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MegaBoss (@Mega_Halifax) reported@Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!
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Iamtjazcizej (@iamtjazcizej) reported@ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.
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morescode (@morescode1) reported@ViberHelp @BarzanSadiq Hi my number was blocked pls help
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George (@George189343130) reported@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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Temu_ridze™ (@Temu_ridze) reported@ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone
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🫥yuki (@kristenwithk) reported@Viber there doesn’t seem to be any information about refunds in the FAQ or Help pages
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MegaBoss (@Mega_Halifax) reported@Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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dara.v (@darav) reported@Viber hi , having trouble getting access code to activate Viber account . Call not coming through
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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Mladen Šundič (@mladench) reported@Viber how can i get my accont back, being hacked? On February 6th, I was a victim of spam. My phone number and Viber account were stolen. A support ticket (No. 14128481) was opened at that time, but it is still not resolved. Please assist me and help recover my account.
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Токсоносецот 2.0 (@buturipol2) reported@ViberHelp when are you going to fix your ****? Or just torch your entire infrastructure so people can move onto better real time communication software.
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