Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Useless Tweets
(@H_SfagiTwnAmnwn) reported
@ViberHelp After activating my new phone number , i sent 4 messages to people i know about deleting my old number. After that my account got blocked for spam. I am trying 4 days now to resolve the issue, opening tickets asking what i must provide for the issue to be solved. I get
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sweet_girl19
(@sweetgirl1914) reported
@ViberHelp i have a concern but email reply is automated it did not solved my problem
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🕊️
(@Khonki4) reported
@Viber Hello, where can tell my problem to be solved? I can make any text edition in my beta app. Please help me. I use Viber a lot but it keeps crashing. Help me please.
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(@carlosapurco) reported
@ShieldVoC can you kindly help me in alarming @Viber @ViberHelp on how inconsiderate and bad their customer service is? They deleted my messages to which I had to send messages again that lead to eventually blocking my number. This is the most unfriendly and inconvenient app ever
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Bogo 💚
(@bogomep) reported
from
Prague, Hlavní město Praha
I just clicked the "MANAGE AD preference" button on @Viber it's the living hell. Consider leaving this service even if your life depends on it.
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私はJoelです (He/Him/His)
(@egosumJoel) reported
@Viber you need to allow users to select which cloud service to use for back-ups. Forcing the use of iCloud should be categorized as predatory/anti-trust.
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kate lopez
(@DavinchiIdris) reported
@Nehal__Ali @ViberHelp Dm @DavinchiIdris for a quick fix
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Ростислав Салабай
(@rostyslav999s) reported
@ClioVip @ViberHelp Do you still need help?
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Questioning
(@whyonhere) reported
@ViberHelp forgive me my abruptness. Is anyone working for Viber any more? Does it exist? Or is it that you don't like ex customers, but continue to charge them for a service that is cancelled. Then do not respond to emails/online tickets? Thank you
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Anu
(@Anu82711032) reported
@ViberHelp i cannot activate my viber account on my dekstop. It says error when i scan the qr code. can u please provide me with some help.
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kate lopez
(@DavinchiIdris) reported
@Ouy36673083 @ViberHelp Dm @DavinchiIdris for a quick fix
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kate lopez
(@DavinchiIdris) reported
@MohammedUa8 @ViberHelp Dm @DavinchiIdris for a quick fix
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(@carlosapurco) reported
I need help @ShieldVoC to get my @Viber +9609765475 unblocked. @ViberHelp you did it again. I was just forwarding requested messages to 8 clients and you blocked me! #InconvenientViber #WorstCustomerService #UnblockMyAccount
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Clara Mario
(@PhenomenalMari1) reported
@KusmiRamzeet @Viber I will kindly recommend you to #toolzcracker on Instagram he fixed mine when I had similar issues
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Posaidon
(@PosaidonX) reported
@ViberHelp This is the question and answer link. I can't do a ticket. I swear you got the shittiest service in the world 😡
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