Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• Le jeune président (@amindidi) reported 34 seconds ago

  @ViberHelp @Viber Please contact me separately I want to solve this issue urgently. This is a critical issue

• jeunehomme (@draza011) reported a minute ago

  @ViberHelp ITS not the issue it’s a feature request.

• honor and excellyn diaz (@eggsyweggsies) reported a minute ago

  My phone isnt responding to touch only in your app. It's messing it up. Couldnt shut my macbook down because of it too earlier. Fix it @Viber

• Ali (@Ali73878437) reported 11 minutes ago

  @ViberHelp Hey... they unblocked my account yesterday and blocked again without any reason for spam or etc... In this week my account get blocked and unblocked 5 times.. I can't understand what happened 😕.. plz help... thanks

• MarroquinH (@MarroquinH8) reported 12 minutes ago

  @ViberHelp Thank you I finally got a response after a week, to one of my tickets. To have the agent not understand the problem at all. The issue I am experiencing is that my profile and stickers were not transferred after doing a change number and my sticker market will not load!

• Twit Twit (@ShoyuGyoza) reported 12 minutes ago

  @Viber is viber service we use affected by the log4j vulnerability?

• Rumen (@haimana) reported 15 minutes ago

  Great service you got @Viber! Blocked my number(use it like twice a week) for spam without providing any details. @ViberHelp asks for a case # that your support system doesn't provide?! Then asking for my email, which i have to put publicly on Twitter ... very privacy-oriented!!!

• Vince (@scoobert97) reported 16 minutes ago

  @ViberHelp Trying to fix my account as I accidentally added it to another phone and cannot get it working on my current phone. I sent a few emails to support but got the same message back. Please help

• Flibber T. Gibbett .... . ... ... (@amigammon) reported 20 minutes ago

  @Viber The Coach seems broken.

• Ahmad Mady (@toniadams100) reported 23 minutes ago

  @ViberHelp Please resolve this issue immediately or I will escalate this problem!

• usineko andaa (@ekcookerbhaat) reported 26 minutes ago

  @ViberHelp brother either tell my isp to fix my wifi or fix your app or pls study the entire paedi syllabus for me, pls do either of these to keep me sane. please please

• A M G (@AndriusMike) reported 26 minutes ago

  @Viber how to unblock my viber account ,your automated online support doesn’t work!Please help!Thanks!

• Kath Berry (@Kathbez1974) reported 27 minutes ago

  @ViberHelp hi is viber down??

• Ahmad Mady (@toniadams100) reported 31 minutes ago

  Hey @Viber @ViberHelp Please resolve this problem quickly because my account was blocked for absolutely no reason!

• Le jeune président (@amindidi) reported 32 minutes ago

  Dear @viber why can't you provide a solution for your customers? Why are you always sending standard reply when customer want to find a solution for a critical issue.

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