Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • vasylashko Андрiй Василашко (@vasylashko) reported

    You hope for private correspondence in #viber - don't, it doesn't work. I was sent a photo and a video, and I saved it without problems! And it should be destroyed in one hour without the possibility of saving @Viber

  • theradical96 Ronaldo Patrocinio (@theradical96) reported

    @ViberHelp @Viber Your desktop app syncing is not working at all. I already tried deactivating and/or reinstalling the desktop app several times.

  • rky_com Rajesh (@rky_com) reported

    @ViberHelp This is not tech issue- just a question- can we hide caller ID!

  • horacioybungo Objeto verde, erizado y húmedo (@horacioybungo) reported

    Hello @ViberHelp. Are there any issues with your infrastructure today? I just had weirdest conversation with my family overseas: at some point its earlier part was “replayed” to me in an endless loop. It happened in three consecutive calls. 😳

  • Aivar39847001 Aivar (@Aivar39847001) reported

    @ViberHelp Not working

  • Dann_y_gr Nick m (@Dann_y_gr) reported

    @Viber Are you planning to fix videos not playing on iphone app because its encoded in H.265? Thanks

  • gracegal Grace Galang💻📱⌚️🖥 (@gracegal) reported

    @ViberHelp @Viber I also reported this problem to Apple Support and to Feedback Assistant on my iMac

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp is your local number service down? Me and at least 4 other people cannot make or receive calls.

  • Jasamana_ AnaBanana (@Jasamana_) reported

    @Viber I still have a problem with the app. I can't fill out the support ticket, it says that my email isn't valid, even though it actually is.

  • hliarixto Konstantinos T (@hliarixto) reported

    @Viber Hello from Greece. I have a galaxy s10 plus and whenever I open a photo on a viber chat it is rotating 90 degrees. Please how can I fix this

  • jataivip José Jataí (@jataivip) reported

    @viber The @viberbr profile has been stopped since 2016. Please, start releasing content in Portuguese to help spread the App in Brazil.

  • 0xAlexandros so-called AP (@0xAlexandros) reported

    @Viber @signalapp Thanks for the example, but highlighting just one innocuous use case doesn’t help me understand what data you collect and sell to third parties.

  • NitinWadhwa9 Nitin Wadhwa (@NitinWadhwa9) reported

    @ViberHelp can you pls help in activating Viber on my phone. I tried it multiple times. Raised ticket as well. Not able to get sms or call for activation, Ticket #423206821

  • DagarJainish Jainish Dagar (@DagarJainish) reported

    @Viber I am unable to backup and unable to login with my viber account. Very disappointing service. I am not getting otp to my numer, please see to it

  • ibbexx íввєх (@ibbexx) reported

    @Viber having lot of user interface issues now 🙄

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