Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Taya
(@Taya54544549) reported
@Viber I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help unblock😰
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Philip Hsinh
(@XiongHsinh) reported
@Viber @ViberHelp I need help switching from android to ios, the viber app is glitching so bad, after putting my phone number, the app would proceed and then bounce back to the login page. Your tech support email helped reset my account, I also redownloaded multiple times.
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years .. This is some kind of mistake !! I ask you for human help!
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received this automatic response many times! I need human help and support! My viber account has been around for more 10 years! This number is not used for sending spam! I can throw off screenshots of correspondence! Help unblock the number! I am not a spammer 😭
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Jeton
(@jetonvdauti) reported
@ViberHelp please help, my phone number is 0038970889085. For some reason messages arent working
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Taya
(@Taya54544549) reported
@ViberHelp I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help
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Zephyr
(@Zephyr71479725) reported
@Viber our viber out calls have been blocked for no reason and when we try to learn more it simply says error code 404 either give us a valid reason for blocking or get our service back we have no access to making calls to our loved ones in Nepal and it’s really frustrating
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🎶Lea🦄😷DragonSlayinSoothSayinVaxinatedLib🇿🇦🏁
(@LeeZee_Bee) reported
@ViberHelp Hi Viber Help! How do I add somebody that I previously removed from a community back into the community? Giving them the invite link results in them getting the message that they cannot join as they are blocked. I have checked my blocked contacts, they are not blocked
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义سعودي义
(@DMD502) reported
@ViberHelp i need help
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ViberHelp
(@ViberHelp) reported
@lilcrostinii @Viber You will need to monitor if the messages still arrive from the block contact after the workaround that we have suggested, and let us know if the issue reoccurs.
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Mima Zahorianski
(@zozon96233979) reported
@ViberHelp Thank you but I can not open it Already tried several times but on the page is written the problem is internet conection and I have internet
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Taya
(@Taya54544549) reported
@Viber I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help😰
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Sanyi Magyar #dogeusa
(@lokisanyi) reported
from
Brooklyn, New York
@ViberHelp @Viber you guys take the money for the subscription and minutes later the Viber out not working why? Don’t play with customers. It’s gonna cost you a lot more
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MP ISMAIL HAMDHOON
(@Ismail_Hamdhoon) reported
@ViberHelp hello viber Can you help me to verify badge my business viber community?
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Jeton
(@jetonvdauti) reported
@ViberHelp i have a problem , i cant post anything, if you could help please
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