Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Denys Zaitsev
(@denys_zaitsev) reported
@Viber Hello, I apologize for the message to you! My Viber account was blocked and viber support answered only bot. Can I talk to someone who can help me? Waiting feedback. Thank you in Advance!
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RAM GOPAL SRIVASTAVA
(@bikkusri) reported
Dear @ViberHelp pls help me
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Zoran Gavric
(@gavricz) reported
Not to be complaining but @Viber is one crappy software. Trying to make a backup is a delicate operation like driving a SUV on 2 mm thin ice. They had this issue for 4-5 years and haven’t improved it. It’s a pretty vital aspect for people so one think it would be a priority.
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Yoriqin🌙
(@yoriqin) reported
@Viber How can i contact to customer service? my account was blocked
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Princess Alba
(@_princessalba) reported
@ViberHelp Hi do you have any technical support I can speak or have a chat? I need to fix some issues about my app. Thank you!
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Zoran Gavric
(@gavricz) reported
@ViberHelp Yes I have a ticket number. Not sure I want to post it here. I did manage to do backup, but as I wrote I pressed the button > got a error message > left the phone open > 15 minutes later the latest backup date was changed. So you clearly have a bug.
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dnd
(@adindajd) reported
@ViberHelp Hi. My viber can't send messages. I have uninstalled the app and installed it again, hoping that it can be fix. But it's not. Viber blocked my number. And then I registered with othr nmbr. But I still can't send the messages. Pls advice what should I do to get that fix
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Tariq Qureshi
(@drqureshi_tariq) reported
@ViberHelp please help. I am new to Viber and now my account is locked. Its just the second day I am on it. Please advise and unlock me to get back in touch with friends and family..
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طارق السلماني
(@tarek_alslmany) reported
@Viber I have the problem of not sending media in chat
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vishal
(@vishalmoliya__) reported
@Viber @ViberHelp i have purchased a 1 month unlimited calling plan but after a week my account automatically blocked by viber i contact you so many times but there is no one response me. Help me 1 month time is clocking I loss my 2 week on account block. Who pay for 2week?
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Waki Boo
(@DonciscO564) reported
@Viber Hi my activation is failing can you please help as I never had this problem before?
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Suzanne Olsen
(@suzannelolsenau) reported
Wonder if @Viber is having some issues with it's chat feature?
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Joanne Oborn
(@joob1977) reported
.@Viber I’ve messaged via your help centre and despite receiving one email and responding, I’ve not heard any more. Please advise what the issue is with my account. It’s been over 24 hours, and this is the main way my family communicate with one another.
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Blessed - Strong and Beautiful
(@BeMe1329) reported
@Viber Would like to know why group of people that I do not even know put my viber phone number on their group? Not even once that happened, more than 3 times. Please fix that group chat thing.
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Abhijit Debnath (অভিজিৎ) 🇮🇳
(@abhijit1732) reported
@Viber_India @Viber @ViberHelp Hello, Viber India. I am currently on a business trip in Greece. Since max people's here using Viber. I started using it from yesterday. But my Indian number has been blocked since yesterday saying it's a spam. Kindly help me to restore my account.