Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
| Thüngersheim, Bavaria | 1 |
| Calvisson, Occitanie | 1 |
| Plymouth, England | 1 |
| Santa Clarita, CA | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Mauro
(@Mauro63475414) reported
@Viber vibers messages are late, there is a big deelay. Calls are late too, deelayed too long and is not calling the person everytime even both on network. Please resolve this problem, the app is about communication, and temporarly is impossible to send messages or call...
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Useless Tweets
(@H_SfagiTwnAmnwn) reported
@ViberHelp After activating my new phone number , i sent 4 messages to people i know about deleting my old number. After that my account got blocked for spam. I am trying 4 days now to resolve the issue, opening tickets asking what i must provide for the issue to be solved. I get
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私はJoelです (He/Him/His)
(@egosumJoel) reported
@Viber you need to allow users to select which cloud service to use for back-ups. Forcing the use of iCloud should be categorized as predatory/anti-trust.
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Ramzeet kusmi
(@KusmiRamzeet) reported
@ViberHelp I don't have big issue just my aap is not working to send photos on Viber.. it's just loading loading and 😞..!!
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kate lopez
(@DavinchiIdris) reported
@MohammedUa8 @ViberHelp Dm @DavinchiIdris for a quick fix
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Su Ivan
(@SuIvan6) reported
@Viber I just logged out and can't login any more!!!
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Clara Mario
(@PhenomenalMari1) reported
@KusmiRamzeet @Viber I will kindly recommend you to #toolzcracker on Instagram he fixed mine when I had similar issues
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(@carlosapurco) reported
@ShieldVoC can you help me send across the message to @Viber @ViberHelp for blocking my number again? I just forwarded messages to 8 of my clients because of their phone enquiries and now they blocked my number again. #BadExperience #WorstCustomerService #InconvenientViber
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Karishma Sharma
(@karrysmatic) reported
Is @Viber down? @ViberHelp msgs are not getting delivered .. when I launch the app it says waiting for network then it says updating but the msgs are not going through.. pls help !
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Useless Tweets
(@H_SfagiTwnAmnwn) reported
@ViberHelp Thanks for the help. My account got unblocked this morning. However after sending a few messages to my wife and a person from work it got blocked again for no reason again.
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(@carlosapurco) reported
@ShieldVoC can you kindly help me in alarming @Viber @ViberHelp on how inconsiderate and bad their customer service is? They deleted my messages to which I had to send messages again that lead to eventually blocking my number. This is the most unfriendly and inconvenient app ever
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Posaidon
(@PosaidonX) reported
@ViberHelp This is the question and answer link. I can't do a ticket. I swear you got the shittiest service in the world 😡
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Simon Gillespie, Anjin Games 🌟
(@anjin_games) reported
@diegomoore I have the same problem @Viber
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Ростислав Салабай
(@rostyslav999s) reported
@WhatsApp @Viber you guys are behind your competitors in security regards. Please add end to end encrypted backups, and 2fa for login, that you have promised to add for a while now
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🎈balloonicorn🎈
(@QueenOfLesbania) reported
Hey @Viber. Is there an issue with Google pixel 3A vs. Samsung galaxy s10? For the past month-ish, this happens almost every other call: about one minute into the convo, my wife can't hear me, and we have to hang up and call back.
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