Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 1 |
| Athens, Attica | 1 |
| Budapest, Budapest | 1 |
| Ramat Gan, Tel Aviv | 1 |
| Lefkáda, Ionian Islands | 1 |
| Belgrade, Central Serbia | 1 |
| Freigericht, Hesse | 1 |
| Sofia, Sofia-Capital | 1 |
| North Vancouver, BC | 1 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg | 1 |
| Cork, Munster | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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siza iz crne gore (@nesveti_sisoje) reported@Viber You should fix your own problems first; at least #WhatsApp works...
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Oziel Acera Delute (@IamOzielDelute) reported@Viber hi how to refund my 519 viber out subcription i already cancelled but the money not refunded i am not using the viber out can you please help me?
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Dwight (@dwight_dy) reported@ViberHelp please help me i tried for the chat system “morgan” keeps ending the conversation
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explorer (@exxpplloorreerr) reported@ViberHelp @Viber PLEASE FIX IT
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Mr Krystev (@JmeeLche) reported@Viber Fix your app first
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Mr Krystev (@JmeeLche) reported@ViberHelp How many times have I reported this problem to no avail!
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Dr. Bibhakar (@DBibhakar) reportedHello dear @viber, i am a New user. I recharged my viber out and I was trying to call someone on cook Islands. I know the number is correct but viber app keep saying number is invalid and add + before the number, which I have already added before the number.kindly help
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Zedhna (@Zidhuuu) reported@ViberHelp It’s not just me having trouble using it. Damn thing has been lagging for over a month. One has to open and stare at it for an eternity till it gets it **** together.
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ReX (@ilikerexb) reported@Viber @ViberHelp hey i have created a ticket re: my issue. No response was received.
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Vigneshwaran K (@Vignesh_tweeets) reportedThey need to figure out what is the the cutting edge feature that they are going to build or push in order to retain the customers who installed Telegram in the Whatsapp Privacy issue. @signalapp really has a long way to proceed because @Viber has better features than these 2
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ZaraBorn ✍ (@ZaraBorn) reported@Viber is not working on my device!!
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Ankish Chaudhari (@ankish77) reported@ViberHelp Unfortunately there was no way to contact viber customer care... It is not about money or refund.. It is about customer service which was missing on the day I needed....
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BHATHIYA RATNAYAKE (@BHATIY) reported@Viber Hi, Please help me with the: Procedure for setup Viber on my backup ( = 2nd phone.. to be used in an emergency..etc.) smartphone with the same email address. Thanks in advance.
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Haris Buljubasic (@HBuljubasic) reported@ViberHelp It is not a technical issue it is more that there are many spam accounts on the platform.
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Yawar khan (@Mukhiyayawar) reported@Viber my viber is down not able to send messages
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