Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    @notactuallyagod @Viber Block them as I’m sure it’s a scam. In other matters my Viber app works, but each call I make shows a different foreign number to the recipient. Reported to @Viber but so far no fix. It’s very annoying & May mean I need to cancel my account.

  • odycsd Odysseus Georgoudis (@odycsd) reported

    Be careful with Viber. My account blocked for no reason. Their support doesn’t help and keeps replying with the same template. This is very disappointing, I have lost all my message history, my account was never used for spam. I don’t recommend viber to anyone. @Viber @ViberHelp

  • palexogr panos alexopoulos (@palexogr) reported

    @ViberHelp hello I send customer service claim about my block number and I take this answer Hello, Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can

  • Pridget22 Pridget (@Pridget22) reported

    @therealdaryl_ @Viber @TechCrunch I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.

  • limaila Aila Lim (@limaila) reported

    @Viber Can not seem@to send Viber message, is the App currently down?

  • Pridget22 Pridget (@Pridget22) reported

    @BlackGlassesGuy @Viber The same thing happened to me but I got no help from them thanks to gus_techgramm on I.G who was able to fix it for me I can highly recommend him

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Really disappointed with @ViberHelp @Viber Reported a problem that is stopping me from calling my clients and they are ignoring me. Poor when I have been a customer for 10 years. Ready to cancel my account.

  • Pridget22 Pridget (@Pridget22) reported

    @Hidayat52560588 @ViberHelp I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.

  • FrancesAlarilla Frances Alarilla (@FrancesAlarilla) reported

    @Viber please help me reactivate and unblock my number. I have sent multiple tickets with no replies. I need it for my work

  • limaila Aila Lim (@limaila) reported

    @Viber hi can not send and load photos again, is viber down again?

  • LYCOICAT Mila (@LYCOICAT) reported

    @ViberHelp hi can you help I added credit to account can you refund me as I can’t use it. Thanks

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp hi My Viber has been blocked, how do I fix it, thank you

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp Your service is very bad and does not provide any solution. How come the number that just registered is already on the block list and can't be opened. How strange

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp why am i blocked even though i just re-installed because the app doesn't work. Please help

  • TonysMedia Tony Peterson (@TonysMedia) reported

    @easyos2000 @ViberHelp @Viber I have the same issue now. Account locked and all I get from the Contact Us page they have, is an email stating...

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