Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • 98Mondr Mondr.98 (@98Mondr) reported

    @ViberHelp @Viber Hello, my problem is not resolved 

  • varfrog Arnoldas Grigutis (@varfrog) reported

    @Viber problem on iOS 15.1: messages arrive only after Viber is opened, until then they do not arrive (sender sees 1 checkmark near messages). Seems like push notifications not arriving? All notifications are on. #viber

  • RaphunzeLOVE Arci Buganan (@RaphunzeLOVE) reported

    @ViberHelp What’s the next step? I badly need to get it activated. Im using it for work. Please help me

  • filipegutemberg Filipe TIM BETA (@filipegutemberg) reported

    @ViberHelp Whatttt?!!! I've opened two tickets already!!! The service still is down!!! My subscription must be extended!!

  • ldoscherady eldhose (@ldoscherady) reported

    @Viber Viber not working for me? Anyone there to sort this out?

  • Mudasir74287148 Mudasir Hussain🇵🇰 (@Mudasir74287148) reported

    @ViberHelp Who can me i need help how to activate package to another person in another country

  • navarajkharal :) नवदिप🇳🇵 (@navarajkharal) reported

    i am facing problem on log in @Viber . kindly request to assist me.

  • FAphril Aphril F (@FAphril) reported

    @ViberHelp Talk to me please. I am going to loose my job for doing this to me. help me understand why can't a human being talk to me and just sending me an automated message.

  • beaballesca Bea B. Martinez (@beaballesca) reported

    Help! My Viber app keeps crashing. Done everything from clearing cache/data to re-installing the app. Same problem @SamsungMobile @viber

  • ViberHelp ViberHelp (@ViberHelp) reported

    @beaballesca @SamsungMobile @Viber Hey, please specify your operating system version. Does the issue occur after update?

  • naydenovstoyan Stoyan Naydenov (@naydenovstoyan) reported

    @Viber your product is horrible. After trying to move my chats to a new device, I lost most of the images associated with them. I had to go back and forth between devices to solve the issue. That was UNTIL you blocked my number from getting auth codes. WTF?!

  • 1Alex_King 👑 (@1Alex_King) reported

    @ViberHelp could you please help me... On my iPhone i don't get messages until I enter into the viber app. If I am not in it i won't get messages. Why??? All notifications are on.

  • mrlmaa_ Marla (@mrlmaa_) reported

    Wow. Got blocked out of my @Viber account for suspected spamming even though it never happened. Sent a ticket to the customer service about it and was told not to reply back and was offered no solution. No wonder people are switching to Telegram 😔

  • LeniRoCZ Leni Rožková (@LeniRoCZ) reported

    @ViberHelp Hi, I wrote to you via the form and also by email. But the support does not respond for long. I can not login. When I enter my number, activation fail. My number is reportedly spam, but why? Thanks to you, I have a problem with passing on important work information in my new job.

  • MaheshPoudel13 Mahesh Poudel (@MaheshPoudel13) reported

    @Viber it seems for the past few days message specific emojis are removed in private chat group for all android devices. Is there a fix in sight?

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