Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@JackPeters80) reported
@ViberHelp Viber help is literally just automated messages! I can't believe we trust you with our precious/valuable information. Viber blocked me for no reason and now I can't activate my phone number. Submitted tickets as recommended and getting same canned response. Please help!!
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Monika Dovydavičienė
(@dovydaviciene) reported
@Viber @viber your support is useless its been 4 days trying to get help on activating my account with zero help from your side. Dissapointing!
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Jack
(@JackPeters80) reported
@Viber This is so infuriating - VIBER HAS ABSOLUTELY NO LIVE SUPPORT You blocked me for no reason and there is no way to get unblocked? Help!
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museo de namjoon 🖼️ 🌊 Indigo 🌊
(@kwonwoolee07) reported
@Viber Hello can activated Esim # be used to activate on viber? We've tried it and the error still persists. Submitted a ticket as well. Hope you answer ASAP. Thanks.
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Jack
(@JackPeters80) reported
@ViberHelp I did that multiple times, I get the same response. I cannot activate my phone. Here was my last ticket #832287692 I really don't understand why this is so difficult. Can you please just help me??
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Jon
(@j_npol) reported
Is anyone else having issues sending messages on @Viber? All of my messages seem to get stuck on 1 check.
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🇺🇸🇺🇸fontainenine🇺🇸🇺🇸
(@fontainenine) reported
@Viber need assistance. My phone number has been blocked from activation because it’s been identified as spam…I’ve never used it for anything other than messaging family. Would like your service back
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Jack
(@JackPeters80) reported
@Viber Viber has wrongly blocked me. How do I appeal this? I've been using Viber for literally years without any issues!
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𝐝𝐞𝐯𝐢𝐚
(@hecticchingu) reported
@Viber @Viber4Business @ViberHelp Please unblock my number. This is my first time registrating to viber but my number was detected as a source of spam. I need to use viber for work. Please fix my problem ASAP. Indonesian number 895610733479
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Jack
(@JackPeters80) reported
@ViberHelp Please help me. I keep getting the same auto reply response, no one is actually assisting me. Here is my recent ticket # 832287692
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Shamzy
(@Itsmemshameer) reported
@Viber Please can you explain how to fix not loading pictures in my Viber app on iPhone 13
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𝐝𝐞𝐯𝐢𝐚
(@hecticchingu) reported
@ViberHelp Please unblock my number. This is my first time registrating to viber but my number was detected as a source of spam. I need to use viber for work. Please fix my problem ASAP. Indonesian number 895610733479
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Jack
(@JackPeters80) reported
@ViberHelp Hey Viber, I'm still here - blocked out. PLEASE HELP!
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Luke Biggin
(@lbiggin97) reported
@ViberHelp hi my number has been mistakenly blocked on Viber. I've only used viber for family chats so not sure why it thinks I'm spam.. When raising a support case I get an automatic reply that says my number cannot be unblocked, do not reply.. Can you help please?
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D K
(@D7777777K) reported
@pshchahelski @Viber Having similar issue. Could you please help with the link of the support page/ screenshots of how you made this change?