Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jovana Halvorson
(@JBStojakovic) reported
@ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.
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Pulkit Atray
(@PulkitAtray) reported
@Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
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John Albert
(@john_ny27) reported
@George189343130 @Viber I got similar issues earlier but mine was fixed by @Carolinewebtech he has a fix for this
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George
(@George189343130) reported
@Viber @viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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stshhh
(@Armendi) reported
@ViberHelp Hello i have an issue activating viber on a new phone
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Sky Khan
(@SkyKhan78307740) reported
@Viber Hello i am having problem with changing number to usa from pakistani number Help
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George
(@George189343130) reported
@ViberHelp you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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pe47pp
(@pe47pp) reported
@Viber tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me
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BrktiCevap
(@BrktiCevap) reported
@Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.
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Temu_ridze™
(@Temu_ridze) reported
@ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone
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Hara
(@BlofinBD_Hara) reported
@Viber Your dial pad is not working pls fix it
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Hara
(@BlofinBD_Hara) reported
@Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix
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Marlon Jade Banzuelo
(@jade_banzuelo) reported
One issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.
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George
(@George189343130) reported
@Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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George
(@George189343130) reported
@Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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