Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Zoran Gavric
(@gavricz) reported
Not to be complaining but @Viber is one crappy software. Trying to make a backup is a delicate operation like driving a SUV on 2 mm thin ice. They had this issue for 4-5 years and haven’t improved it. It’s a pretty vital aspect for people so one think it would be a priority.
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Yoriqin🌙
(@yoriqin) reported
@Viber How can i contact to customer service? my account was blocked
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Zoran Gavric
(@gavricz) reported
@ViberHelp Yes I have a ticket number. Not sure I want to post it here. I did manage to do backup, but as I wrote I pressed the button > got a error message > left the phone open > 15 minutes later the latest backup date was changed. So you clearly have a bug.
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Zoran Gavric
(@gavricz) reported
So I pressed the backup button, got a error message (generic one they use for all errors), during the time I’m writing this I can se that my latest backup date changed and I have a fresh backup. Either way if the backup went through it still shows that @ViberHelp does not care.
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Dwi Ratna
(@dwiratna_s) reported
@ViberHelp halo viber, i need your help i just activated my account yesterday, i can received messages to someone but i can't send messages. Please help me, thankyou
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doctype!
(@ZoranSt0451138) reported
@Viber What are you? help, support, contact service, one version for for this, support for another device error here error there. If you can be more complicated please be sow.
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Mason
(@mason_heiz) reported
@Viber My number cannot be set up on the app! I have the latest IOS15.4 version but when I put my phone number it gives me a Failed Error. Email is sent to the help center but problem still exists. Please Help!!
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MA.
(@InahNyo95) reported
@ViberHelp everyday i have to unsintall and reinstall your app to use it... i'm not sure if it's a @Microsoft problem or a @Viber problem
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vishal
(@vishalmoliya__) reported
@Viber @ViberHelp i have purchased a 1 month unlimited calling plan but after a week my account automatically blocked by viber i contact you so many times but there is no one response me. Help me 1 month time is clocking I loss my 2 week on account block. Who pay for 2week?
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catatanchesa
(@ChesaHoras) reported
@ViberHelp halo this my first time use viber, and my number cant activated and failed login and i cant to send message, can you help me ? Because i need that for my work
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp Day number 2: Unfairly blocked and you have an automated hep service....How do you intend on helping anyone with tech issues?
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Waetform
(@waetform) reported
@ViberHelp Viber Mac Air has started deleting certain chat history. In one group chat all history was deleted on the Mac. In another, the history between me and another person was deleted and it affected my iPhone as well. What can I do? Restore didn't help.
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John Hinz
(@TheRealJohnabis) reported
@ViberHelp @Viber Can someone help me? I can no longer use viber. I opened up 2 tickets yet no one has gotten back to me..
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John Hinz
(@TheRealJohnabis) reported
@ViberHelp I was recently added to a group chat that was a scam, I tried warning multiple people about the scam. Unfortunately looks like the scammer reported me as a spammer as they had multiple accounts posing as real people and now I can't use Viber anymore. Please help!
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Vintage8
(@JoaoEngracio78) reported
@ViberHelp hello there, I’m trying to make calls all morning but I get a voice message saying that you are experiencing system problems. When can I expect to be able to use my Viber again? I’m in England if that helps
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