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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 1
Athens, Attica 1
Budapest, Budapest 1
Ramat Gan, Tel Aviv 1
Lefkáda, Ionian Islands 1
Belgrade, Central Serbia 1
Freigericht, Hesse 1
Sofia, Sofia-Capital 1
North Vancouver, BC 1
Poplar, England 1
Reutlingen, Baden-Württemberg 1
Cork, Munster 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Chorteyyy
    Sameer 🇲🇻 (@Chorteyyy) reported

    @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

  • NYCOMch
    NYOle (@NYCOMch) reported

    @ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?

  • juzhnjak
    Milan Veljković (@juzhnjak) reported

    @ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.

  • Al_Maldives
    AaMaldives (@Al_Maldives) reported

    Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

  • George189343130
    George (@George189343130) reported

    @Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!

  • BunsOfHam
    Bacon Fingered Bap Tosser 🔞 (@BunsOfHam) reported

    @Viber @Sasa2022dj @ViberHelp I tried alternate numbers as I can’t log in with the number I registered with. Support said they’d restore it in three days, but it’s still not working.

  • George189343130
    George (@George189343130) reported

    @ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

  • MickBasa
    Mick Basa (@MickBasa) reported

    @ViberHelp @Viber hi - i raised two tickets but still no response. Can somebody help? Thanks

  • buturipol2
    Токсоносецот 2.0 (@buturipol2) reported

    @ViberHelp have you considered fixing your broken activation flows?

  • iamtjazcizej
    Iamtjazcizej (@iamtjazcizej) reported

    @ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.

  • jade_banzuelo
    Marlon Jade Banzuelo (@jade_banzuelo) reported

    @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

  • MuseraKavai
    kavai_musera (@MuseraKavai) reported

    @Viber hello, I have had multiple account registrations attempts but unsuccessful. Kindly assist in resolving the issue from your end.

  • nettespm
    Nette Ponce (@nettespm) reported

    @Viber Has Viber Out Call gotten any better?. It's been a long time have not used it. It was so bad tgat it was a waste of credits/ money. Connection was bad and the credits keeps going down.

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

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