Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 1 |
| Athens, Attica | 1 |
| Budapest, Budapest | 1 |
| Ramat Gan, Tel Aviv | 1 |
| Lefkáda, Ionian Islands | 1 |
| Belgrade, Central Serbia | 1 |
| Freigericht, Hesse | 1 |
| Sofia, Sofia-Capital | 1 |
| North Vancouver, BC | 1 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg | 1 |
| Cork, Munster | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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silver and green (@SWEETGIN_97) reported@ViberHelp Please help
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Aila Lim (@limaila) reported@Viber hi can not send and load photos again, is viber down again?
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Frances Alarilla (@FrancesAlarilla) reported@ViberHelp hi! Please help me reactivate my viber account. I have sent support request for 3 days but there is no reply yet
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cici (@ntamutzz) reported@ViberHelp why am i blocked even though i just re-installed because the app doesn't work. Please help
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Tony Peterson (@TonysMedia) reported@easyos2000 @ViberHelp @Viber I have the same issue now. Account locked and all I get from the Contact Us page they have, is an email stating...
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panos alexopoulos (@palexogr) reported@ViberHelp hello I send customer service claim about my block number and I take this answer Hello, Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can
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fan_girl 💜 (@fangirlishie) reported@Viber @TechCrunch @ViberHelp having issues logging in again, after 12 hours waiting and trying to login again.. still getting the error message.. "Activation Failed". Kindly check my email and please help, need to access the Viber... ASAP, thanks
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ls -l /dev/null (@zouzounakis) reported@ViberHelp Trying to register my phone number after the re-installation of your app on moto g pro and i' m getting the "activation failed" message. According to the troubleshooting, there' s a possibility that your anti-spam system has blacklisted my phone number. Can you help?
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Maksim Mykhailov (@Maksim9889) reported@ViberHelp Do you have any live human in support? I already several times opened support tickets and got only autoreply without any help. Already two days with broken account and without any help!
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Odysseus Georgoudis (@odycsd) reportedBe careful with Viber. My account blocked for no reason. Their support doesn’t help and keeps replying with the same template. This is very disappointing, I have lost all my message history, my account was never used for spam. I don’t recommend viber to anyone. @Viber @ViberHelp
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Frances Alarilla (@FrancesAlarilla) reported@Viber please help me reactivate and unblock my number. I have sent multiple tickets with no replies. I need it for my work
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José Luis Reyes (@jlsreyes) reported@BlackGlassesGuy @Viber My number is also blocked and I’m trying to connect with @ViberHelp! They keep telling me to reopen a new ticket and so far no help. Such a shoddy service.
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Marcel Kaiser (@Marcel_Kaiser) reported@viber my Viber out calls don’t work, your support doesn’t work (can’t submit my issue, „submit“ button doesn’t submit“) Need help. Thanks.
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cici (@ntamutzz) reported@ViberHelp Your service is very bad and does not provide any solution. How come the number that just registered is already on the block list and can't be opened. How strange
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Junaid Ashraf (@jhady_aka_shady) reported@Viber iPhone 14 pro max iOS 16.1.1 . I'm not getting notifications for new msgs/calls and some msgs I just don't receive . It's been like this for a while . Updated the app. Deleted and reinstalled the app . Need help .