Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Podgorica, Podgorica | 6 |
| Obshtina Varna, Varna | 3 |
| Melbourne, VIC | 2 |
| Frankfurt am Main, Hessen | 2 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
| Thüngersheim, Bavaria | 1 |
| Calvisson, Occitanie | 1 |
| Plymouth, England | 1 |
| Santa Clarita, CA | 1 |
| Chicago, IL | 1 |
| Waynesboro, MS | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
| Vienna, Wien | 1 |
| Warsaw, Województwo Mazowieckie | 1 |
| Vancouver, BC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| Szeged, Csongrád megye | 1 |
| Asnières-sur-Seine, Île-de-France | 1 |
| Sarajevo, Federation of Bosnia and Herzegovina | 1 |
| Male, Kaafu Atoll | 1 |
| Novi Sad, Autonomna Pokrajina Vojvodina | 1 |
| Ljubljana, Mestna Občina Ljubljana | 1 |
| Zagreb, Grad Zagreb | 1 |
| Sremska Mitrovica, Autonomna Pokrajina Vojvodina | 1 |
| Belgrade, Central Serbia | 1 |
| Borna, Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Ann Clariz Yap
(@everfabulossa) reported
@ViberHelp Hi! Please help. I cannot see anymore the names of contacts in my group that are not saved in my phone.
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Disobedient Engineer
(@boki_peric) reported
Now there’s an issue with not beeing able to select a smiley in @Viber because it automatically returns you to the start of the list, because of both horizontal and vertical scrolling possibility. How to ruin the app in 2 weeks - Viber showed it clearly. Will switch to WhatsUp.
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Vasilis Liakakos
(@Dante1776) reported
@ViberHelp having a problem with one viber account (after e-banking credentials breach) and e-mails to viber support have been unfruitful. who can we contact to get our account back???
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Cattlya
(@Cattlya8) reported
@Viber @TechCrunch Internet is down in Iran, people of Iran need help. The last time they did this, they killed over 1,500 people. Help Iran, be their voice, don't let these bastards kill the people of Iran #مهسا_امینی #Mahsa_Amini #mahsaAmini
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megamoonflake
(@megamoonflake) reported
@ViberHelp My account is blocked… activation failed??! Please help to reactivate my account
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Maybelle 🌷
(@maybeitsmaybs_) reported
@ViberHelp @Viber what's going on? Senders name aren't showing just numbers. How to restore their names? Please fix asap.
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Kunteper
(@Kuntepe59885575) reported
@ViberHelp 2. and later you get the message from your bank that says "Look that we paid" this amount, one expects to have the service .. I'm wrong?. Grazie.
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Manny Calupitan
(@mannycalupitan) reported
@Viber Most of the names in our Viber groups have been erased. We're having a hard time identifying participants. Why did this happen and can you fix this?
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ViberHelp
(@ViberHelp) reported
@Ana_Surdilovic @Viber Hello, our latest version release addresses and corrects this issue. Please go to the App Store to download the most recent version of Viber. If the new version is not available to you yet, you should check it again later.
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Micoi Aguilar
(@micoiaguilar) reported
@ViberHelp viber app on mobile seems to have a problem. All of a sudden, all contacts doesn't show their names?
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Pravnica
(@wouldithelp123) reported
@ViberHelp I must open Viber aplication to recive a message. There is no notifications. Whats the problem?
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Sead Kraja
(@kraja_sead) reported
@ViberHelp i am blocked from viber for spam which i never spammed anyone. i have been trying to email viber to get the problem resolved and i get no reply. when will i be unblocked ?
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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