Waze Outage Map

The map below depicts the most recent cities worldwide where Waze users have reported problems and outages. If you are having an issue with Waze, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Waze users affected:


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Waze is GPS navigation software that works on smartphones and tablets with GPS support and provides turn-by-turn navigation information and user-submitted travel times and route details, while downloading location-dependent information over a mobile telephone network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 6
Lima, Provincia de Lima 4
Madrid, Comunidad de Madrid 3
Paris, Île-de-France 3
Natal, RN 2
Quito, Provincia de Pichincha 1
Medellín, Departamento de Antioquia 1
Lille, Hauts-de-France 1
Boston, MA 1
Evergem, Flanders 1
Mexico City, CDMX 1
Viña del Mar, V Región 1
San José, Provincia de San José 1
Zapopan, JAL 1
Niterói, RJ 1
Hamm, NRW 1
Wayne, MI 1
Sonning Common, England 1
Basiliano, FVG 1
Mont-Saint-Aignan, Normandie 1
Vienna, Wien 1
Ciudad López Mateos, MEX 1
Ellicott City, MD 1
Santiago, Región Metropolitana 1
Caseros, BA 1
Brussels, Bruxelles-Capitale 1
Alfortville, Île-de-France 1
Vicovaro, Lazio 1
Salem, OH 1
Valley Springs, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Waze Issues Reports

Latest outage, problems and issue reports in social media:

  • G_J_Mitchell Graham Mitchell (@G_J_Mitchell) reported

    @MPC3675 You’ll breeze through, I’ve done 2 European road trips this year and no issues. The French though have decided to close a number of dual carriageways into France and funnel all traffic through a rolling checkpoint. When you cross into France use Waze to avoid the motorway queues

  • AtlasBatterie Alan David (@AtlasBatterie) reported

    @SaltyAp3 Glad you provided a neat segue for my potential reversal. I do hold the phone on occasion but it spends more time in my pocket or, and this is the bigger issue, guiding me via Waze thru swamplands suction-cupped to windshield, overheating. Is smaller a problem? We'll find out.

  • dennisdial dennis dial (@dennisdial) reported

    Anybody know Waze to fix broken heart that's quickly and rapidly falling apart as the sky goes dark and the rain starts pouring down Thunder striking all around as I fall to the ground Bleeding Out

  • EranNokrean Eran Nokrean (@EranNokrean) reported

    @mikegapinski @TeslaAndroid Hi mate, I have an issue while trying to download apps directly to the Andoird system - a lit of apps says not compatible. For example Waze. As you use Android 12, I think it might be related to the variant's name, but I'm no expert. Any chance to fix that?

  • nkosie__ The KING™ (@nkosie__) reported

    Waze wangenza igolo umzali 😒now I must fix this? Eyy yazi sometimes

  • UnrealCh13f Unreal (@UnrealCh13f) reported

    @AndyManganelli I think it may be more useful in smaller rural areas? My normal use case for Waze is if there are better routes unforeseen events (crash, lane closures, etc.) are involved and does beat out the primary route from Google or Apple.

  • thealexbresnock Alex (@thealexbresnock) reported

    Dear @waze please fix your gas and restaurant search feature along the route to CLOSEST **** FIRST. I don’t need to know what’s 6 hours down the road.

  • rayman855 raymond lombardi (@rayman855) reported

    @anthxeria Jodi and her supporters and her Waze need to be abolished as well, because, murdering is not the way to solve your problems. And if anybody who believes in murdering to solve your problems, you’re all psychopaths if you believe

  • ntombazane__ mantuli (@ntombazane__) reported

    Waze wa slow uAunty bakithi 😩😭. I need to go make bad decisions.

  • faithcayetano f (@faithcayetano) reported

    gagi what’s the nearest lm near d&d??? help please my waze isn’t working ;)))

  • solarisdobe HEMI-Momma (@solarisdobe) reported

    @TMobile How about you fix your capacity issue! I can't even use Waze and texts are failing to send! My phone is useless and I pay a fortune for 3 phones!

  • AleCastilloMJ Ale Castillo M.J. (@AleCastilloMJ) reported

    Can you help us please @waze ??? Nobody in Mexico is helping us. We have an address which is not correct, we want to fix that, and sent already emails, details, pictures with NO response at all. Is a change we need for @KidZaniaMexico

  • Mr_Mbb Mbb 💭 (@Mr_Mbb) reported

    @OmarShahine I thought something similar, but I use waze and….the others do not tell me about police or traffic issues

  • RDAManOfLeisure RDA (@RDAManOfLeisure) reported

    @RonFilipkowski Well, maybe Waze was not working and she got lost…

  • solarisdobe HEMI-Momma (@solarisdobe) reported

    @TMobile Your service is SO BAD, I couldn't even use my Waze app to find my 81 year old Dad's doctor's office! Simple text messages won't send! I NEVER had this problem with Sprint who I had been with for 24 years! I want a refund on these phones you forced me to buy!

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