WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sarreguemines, ACAL | 1 |
| Pontault-Combault, Île-de-France | 1 |
| Medellín, Antioquia | 2 |
| Jalhay, Wallonia | 1 |
| Trappes, Île-de-France | 1 |
| Les Abymes, Guadeloupe | 1 |
| Quito, Pichincha | 12 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 2 |
| Acapulco de Juárez, GRO | 1 |
| Cuenca, Azuay | 2 |
| Ibarra, Imbabura | 1 |
| San Luis Potosí, SLP | 3 |
| Piura, Piura | 2 |
| Nantes, Pays de la Loire | 1 |
| Sevilla, Andalusia | 1 |
| Genève, GE | 1 |
| Guayaquil, Guayas | 8 |
| Saint-Pierre-du-Perray, Île-de-France | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Bierbeek, Flanders | 1 |
| Dax, Nouvelle-Aquitaine | 1 |
| Township of Evan, KS | 3 |
| Atuntaqui, Imbabura | 2 |
| Rabat, Rabat-Salé-Kénitra | 1 |
| Paris, Île-de-France | 15 |
| Cardiff, Wales | 1 |
| Barranquilla, Atlántico | 1 |
| Fuenlabrada, Madrid | 1 |
| Libreville, Estuaire | 1 |
| La Flèche, Pays de la Loire | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Emmanuel (@gemmanu1313) reported@WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was banned after a review. I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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Camila Jones (@CamilaJone1747) reported@hamraz071 @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.
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Luke Morgan (@LukeMorgan94501) reported@hamraz071 @WhatsApp I was struggling with the same issues but I was told to file a report to @webfixxer here on X and it was rectified few days ago
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Atulpandey (@atulp721) reported@WhatsApp I am unable to login to my account please help me .
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Tom burcher (@TomBurcher27027) reported@xims___ @WhatsApp Message @webfixxer here on X about it, they helped me with the same problem some while ago
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Furnace (@_furnx) reported@WhatsApp Fix your app and stop asking silly questions
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Lavinia Russo (@M_Y_L_01) reported@myson44503 @WhatsApp @Irina_Tech1 can address your issue.
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Bhavya (@bhavyaxoxo) reported@WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕
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sapta007 (@PLUSULTRAGAMIN1) reported@Shivi_09 @WhatsApp The same issue happened to me
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Dimitri🇬🇷 (@Dimitri_iivanov) reported@Sagara88424979 @WhatsApp WhatsApp bans can be frustrating, especially when you rely on it for school or work. I faced a similar issue last year, no replies from support. @stinefix helped me with the right steps to appeal and get my account reinstated. Definitely recommend contacting him.
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Mohamed mohey (@mohamedmohey89) reported@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.
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Narendra (@Narendra3105198) reported@WhatsApp Dear WhatsApp Business Support Team, I am writing to request assistance regarding my WhatsApp Business account, which I am currently unable to access or use. The phone number associated with the account is: +91-9619665522. I have recently encountered issues
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Thommas (@jlevi53) reported@Ashleynico26367 @WhatsApp @Liamfixx what was you issues? thanks
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WhatsApp Rubbish (@esim8888) reported@finkd @WhatsApp WhatsApp in 2025: Can’t register. Can’t verify. Can’t get help. It's not a messaging app anymore — it's a dead app store icon. If Meta won’t fix it, they should bury it.
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