WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:

WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Bogotá, Distrito Capital de Bogotá | 13 |
Madrid, Comunidad de Madrid | 4 |
Quito, Provincia de Pichincha | 4 |
Soacha, Departamento de Cundinamarca | 4 |
Oviedo, Principality of Asturias | 3 |
Mexico City, CDMX | 3 |
Medellín, Departamento de Antioquia | 2 |
Guadalajara, JAL | 2 |
Lima, Provincia de Lima | 2 |
Dubai, Dubai | 2 |
Mumbai, MH | 2 |
Buenos Aires, CF | 2 |
Verona, Veneto | 1 |
Cincinnati, OH | 1 |
Newcastle upon Tyne, England | 1 |
Xochimilco, CDMX | 1 |
Dublin, Leinster | 1 |
Hillsborough, NC | 1 |
Oradea, Bihor | 1 |
Smithfield, RI | 1 |
Magdalena Contreras, CDMX | 1 |
Cuautitlán Izcalli, MEX | 1 |
Vigo, Galicia | 1 |
Kitzingen, Bavaria | 1 |
Carmel, IN | 1 |
Exeter, ON | 1 |
Seattle, WA | 1 |
Schwalbach am Taunus, Hessen | 1 |
Araraquara, SP | 1 |
Mijas, Andalucía | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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TurkishStudentsLivesMatter (@Ezgi15465092) reported
@HassanA52806846 @WHO @WhatsApp We are danger too pls help #TurkishStudentsLivesMatters #WHOSaveTurkishStudents
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kunal jain (@TechxpKunaljain) reported
@facebook @WhatsApp @narendramodi Sir I need your urgent help or they will kill my sister My contact no +918867294189 9448850110
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Nongoloza Phaahla (@NongolozaP) reported
@WhatsApp ive been trying to reinstall my WhatsApp but it doesn't go through...it has been pending for hours now .HELP
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Poseidon (@30PercentPower) reported
@Paulus_Vl @donald_sir @WhatsApp Mastodon or Friendica. For better privacy and data ownership, host them by yourself at home. But you need to pay the Internet connection and domain name. I am sorry, Facebook does not offer free service. It is a paid service. You pay with your private data.
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Elizabeth Muñoz (@laliz1116) reported
@WhatsApp my husband's app got hacked. I've sent messages to help and nobody has replied to my emails. Delete my husband's number so I can delete it for good..
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Shahid Choudhry (@Shahid2703) reported
@WhatsApp I need urgent help. I changed phone number and cannot now restore my Google. Drive backup. Please help!!!
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Jovonne Sherry (@J7Sherry) reported
Hi @WhatsApp the second part of video clips uploaded in a status, visual and audio not in sync. Please fix this. Also consider 1min uploads at a time as opposed to 30 seconds. Fanks
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psikolojimbiplendi (@sudesakinkanks0) reported
@WHO @WhatsApp Hİ! I'M FROM TURKEY. HELP MEEEEEE!!!!! @WHO #WHOSaveTurkishStudents
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•Zehra Kasap (@zzehrakkasap) reported
@WHO @WhatsApp Please Help us support us please
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Rohith (@RohithPitta) reported
Please fix the video and audio calls problem is heavy and fix the major bugs and minor bugs and improve the quality of video call and release the update as soon as possible @WhatsApp @wcathcart
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Donald (@donald_sir) reported
@WhatsApp @EnergieFeminine "You are in control" Have you even read your own Terms of Service? You collect everything and share it Facebook. You don’t give anyone control, you force your users to accept to your terms or they won’t even be able to read their own messages. So yeah, "you are in control"
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Dersim❤️ (@dersim62_33) reported
@WHO @WhatsApp Hello first. I studying in high school in Turkey Grade 9 student. Our Minister of National Education insists on taking exams when there are over 9000 cases. We are against it, but our voices were not heard. Please help us. #WHOSaveTurkishStudents
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Donald J. Trump (@JDonaldtruump) reported
@WHO @WhatsApp Please Help Me #WHOSaveTurkeyStudents #WhoSaveTurkishStudent
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Ryo hazuki (@Shenmue4ever) reported
@WhatsApp my whatsapp has been hacked...help!
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Ebuka Vitalis (@Ebbyreal2) reported
@WhatsApp Please my whatsapp is responding very slowly I need help