WhatsApp

WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Provincia de Pichincha 5
Madrid, Comunidad de Madrid 3
San Nicolás de los Garza, NLE 3
Mérida, YUC 2
London, England 2
Las Vegas, NV 2
Berlin, Land Berlin 2
Cancún, ROO 2
Juárez, CHH 2
Oviedo, Principality of Asturias 2
Puebla, PUE 2
Medellín, Departamento de Antioquia 2
Gustavo Adolfo Madero, CDMX 2
Torreón, COA 2
Hamm, NRW 2
Tijuana, BCN 2
Morelia, MIC 1
Montluçon, Auvergne-Rhône-Alpes 1
Jamaica, VT 1
Neuville-de-Poitou, Nouvelle-Aquitaine 1
Mexico City, CDMX 1
General Alvear, BA 1
Cochin, KL 1
Sogamoso, Departamento de Boyacá 1
Guadalajara, JAL 1
Prignac-et-Marcamps, Nouvelle-Aquitaine 1
Jiutepec, MOR 1
Luimneach, Munster 1
Ahome, SIN 1
Córdoba, CD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • x7ussamx1 حسام آل جحـلان (@x7ussamx1) reported

    @WhatsApp I would like to get call ASAP because my account hacking and I cannot verify my account and get the code to login

  • mody510333 Mohamed (@mody510333) reported

    @WhatsApp My account is hacked and the hacker is stealing money from my contacts can you please help me stop the account, I’m contacting you from 4 hours and no replies through the email

  • OliverLucas83 OliverLucas (@OliverLucas83) reported

    @sargupta93 @WhatsApp I had similar experience when my account got hacked, I contacted the support service but they wouldn't reply me...not until I got referred to @hack_solution911 on Instagram and they helped me.

  • unknownLMob Lmob (@unknownLMob) reported

    @WhatsApp hei i got a weird bug, when i receive/making call/vcall it just blank screen. after that whatsapp begin not responding. ive installed lattest version. its only fix it when i reboot my phone.

  • ShivAroor Shiv Aroor (@ShivAroor) reported

    Sudden problem today. My @WhatsApp desktop only works if the app is open on my phone. As soon as phone sleeps, WA desktop says 'Phone not connected'. And notifications on phone come only when app open. Never faced this before. Anyone have a fix? (iPhone.)

  • C_H_A_A_N_E SP™_3rd-°🇿🇦 (@C_H_A_A_N_E) reported

    To prevent @WhatsApp from making your contacts to be a read-only, for in case if you want to permanently delete contacts, Go to: 1. Contacts 2. Settings 3. Accounts 4. Remove WhatsApp from Accounts Problem solved, you can permanently delete contacts. 👨🏾‍💻

  • saxenadheeraj Dheeraj Saxena (@saxenadheeraj) reported

    @ShivAroor @WhatsApp Try updating whatsapp..may be it is old version. Also try to re login to new session on desktop.

  • 71_joanna Joanna Koumouris (@71_joanna) reported

    @WhatsApp hi you need to help me I have left several messages as I was hacked Saturday morning and you banned my number .Now I am a cancer patient and I need my communication with docs etc .. this is ridiculous you are not replying to any of my messages and you need to rectify

  • Deku36661203 Del (@Deku36661203) reported

    @WhatsApp Hey i mailed you guys to delete my acc because it got hacked and i dont have my number with me anymore. Been waiting for reply since ages. Provide a bter customer service pls

  • hergorgeousmess Ɍϵd (@hergorgeousmess) reported

    @WhatsApp @whatsapp i have an issue with my account that cant be solved using the tools through app, please dm x

  • mosesmukisa Moses Mukisa (@mosesmukisa) reported

    @WhatsApp team, my account has been hacked and the hacker is taking advantage of my contacts. All efforts to get assistance from your team have failed so far. Help!

  • AabyKadam Abhishek Kadam (@AabyKadam) reported

    @WhatsApp I feel there should be a msg scheduler feature in Whatsapp. It will help in scheduling msgs in advance. Eg: I want to inform my boss for a leave 2mrw,I can set it up rite now for the msg to be delivered 2mrw at 7am. It hlps me not waking up in the mrng.

  • ThePhoneCo2 ThePhoneCo. (@ThePhoneCo2) reported

    Not able to see my Whatsapp Photos In my gallery. Using a OnePlus Device. Anyone else facing the same issue ? Any help please ? @OnePlus_IN @oneplus @WhatsApp #OnePlus9Pro #oneplus #whatsapp

  • michapaul17 technoid **** (@michapaul17) reported

    @mosesmukisa @WhatsApp Hello Just saw your complain about your account been hacked, do you remember the email or username linked to the account? I can help... kindly send a direct message

  • sudeshsudhi Sudeswaran Gandhi (@sudeshsudhi) reported

    Any one facing issues with WhatsApp? It suddenly changes year and date of the messages to above 2022. @WhatsApp

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