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WhatsApp

WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kongossou-Koidiokro, Vallée du Bandama 1
Medellín, Antioquia 4
Luján, BA 1
Guayaquil, Guayas 6
Paris, Île-de-France 3
Municipio Falcón, Falcón 1
Dallas, TX 1
Santiago, Santiago Metropolitan 1
New York City, NY 1
Ayacucho, Ayacucho 1
Lima, Lima 3
Mexico City, CDMX 7
Juárez, CHH 2
Veracruz, VER 1
Santo Domingo, Nacional 1
Quito, Pichincha 6
Basel, BS 1
Burgdorf, BE 1
Bogotá, Bogota D.C. 6
Guadalajara, JAL 5
Oviedo, Asturias 2
Cali, Valle del Cauca 1
Třebíč, Vysočina 1
Marigot, Saint Martin 1
Newbury, England 1
Ciudad Jardín, MEX 2
Asheville, NC 1
Madrid, Madrid 2
Dortmund, NRW 2
Fröndenberg, NRW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • itz_bashir_ne
     BASH NE  (@itz_bashir_ne) reported

    @WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me

  • ishaqsanaullah9
    Sanaullah Gh (@ishaqsanaullah9) reported

    @WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

  • PLUSULTRAGAMIN1
    sapta007 (@PLUSULTRAGAMIN1) reported

    @Shivi_09 @WhatsApp The same issue happened to me

  • BigBoss_0_1
    Muktar (@BigBoss_0_1) reported

    @WhatsApp @iam_jamesE1 How do I get access to my WhatsApp back. Someone tried to hack into it and it’s showing “ you have guess the code too many times please contact support” I have ID to verify that I’m the owner, please I need help @WhatsApp

  • ANosh33456
    Anwer Nosh (@ANosh33456) reported

    @WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346

  • _furnx
    Furnace  (@_furnx) reported

    @WhatsApp Fix your app and stop asking silly questions

  • Friday67889
    Weekend (@Friday67889) reported

    @WhatsApp Why cant i receive the code? I need it to login my WhatsApp account!!!

  • absingh1429
    Abhisheksingh❤ (@absingh1429) reported

    My WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan

  • WAZZY244
    WAZZY (@WAZZY244) reported

    @WhatsApp Hi pls my WhatsApp was banned few hours ago and i didnt go against the community rules Kindly help with it

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.

  • King_RichieFx
    King ☥ Richie (@King_RichieFx) reported

    @WhatsApp @WhatsApp yesterday I also made an ads yesterday same thing happened it's usually takes 24hr to review it now mine is different 50hrs now no way to reach you guys am about to loose my money again pls help this is totally unacceptable it's fraud 😪😪😪😪😪😪

  • mian_moemoe
    moe★ (@mian_moemoe) reported

    @JeniKeegan @WhatsApp I happen to have seen a handful of recommendations about this guy @aaronsavetech01 whom I contacted regarding my account issue and didn’t regret doing so

  • Tejas1616
    Tejas Kulkarni (@Tejas1616) reported

    @WhatsApp how to fix dear teams this account can no longer use whats app problem solve

  • LHORDMHONEY01
    LHORD MHONEY (@LHORDMHONEY01) reported

    @WhatsApp @MercedesAMGF1 @CoventGardenLDN My WhatsApp is not working I don’t know why

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