WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Washington, D.C., DC | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Zapopan, JAL | 1 |
| Bogotá, Bogota D.C. | 8 |
| Quito, Pichincha | 8 |
| Celaya, GUA | 1 |
| Guatemala City, Guatemala | 1 |
| Guadalupe, NLE | 2 |
| London, England | 1 |
| Cuautla, MOR | 1 |
| Iztacalco, CDMX | 3 |
| Estación Poanas, DUR | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Ciudad Jardín, MEX | 6 |
| Paris, Île-de-France | 6 |
| Combs-la-Ville, Île-de-France | 1 |
| Mexico City, CDMX | 7 |
| Ica, Ica | 1 |
| Loja, Loja | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Heroica Matamoros, TAM | 1 |
| Cuenca, Azuay | 1 |
| Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine | 1 |
| Charpey, Auvergne-Rhône-Alpes | 1 |
| Girardot City, Cundinamarca | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Oaxaca, OAX | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Amitabh Thakur (@ThakurAmitabhji) reportedHey @WhatsApp – My account was suddenly logged out without any action from my side. No SIM change, no device switch. Is this a security issue or a bug? Please look into it urgently. #WhatsApp #Privacy #HelpNeeded
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RealApril (@real22april) reported@sanaee_hi @WhatsApp I also have the same problem, I hope they restore our account soon.
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Paneado (@Kelvinchuks367) reported@WhatsApp WhatsApp is just terrible this days, logging out my account without doing anything wrong is a joy to you guys what a new level of shame 😭
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Rajdeeprmishra (@rajdeeprmishra) reported@WhatsApp Unable to use my what'sapp account please help
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Nwa_oni (@Onitsha_son) reported@China370509943 @WhatsApp It's very unacceptable. I have sent mails to customer support but nothing's been done. @WhatsApp you have to do something, I can't keep having to buy different numbers just to be on WhatsApp. That's terrible
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Mikail_ (@Mikail_972) reported@WABetaInfo Sir add to login WhatsApp with email on iPad please @WhatsApp
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Atulpandey (@atulp721) reported@WhatsApp I am unable to login to my account please help me .
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Bhavya (@bhavyaxoxo) reported@WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕
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Mighty pixels (@PixelsMighty) reported@WhatsApp @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now
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@Elizabeth (@ElizabethTom127) reported@MateusF72023138 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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WhatsApp Rubbish (@esim8888) reported@finkd @WhatsApp WhatsApp in 2025: Can’t register. Can’t verify. Can’t get help. It's not a messaging app anymore — it's a dead app store icon. If Meta won’t fix it, they should bury it.
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الشريان (@AS7SHR) reported@WhatsApp I need to solve a problem in WhatsApp
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Naresh Motwani (@naresham) reported@WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔
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Victoria Play (@MbreOfGad_) reportedPlease who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽
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Camila Jones (@CamilaJone1747) reported@hamraz071 @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.
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