1. Home
  2. Companies
  3. WhatsApp
  4. Outage Map
WhatsApp

WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

Less
More
Check Current Status

WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Washington, D.C., DC 1
Cuautitlán Izcalli, MEX 1
Zapopan, JAL 1
Bogotá, Bogota D.C. 8
Quito, Pichincha 8
Celaya, GUA 1
Guatemala City, Guatemala 1
Guadalupe, NLE 2
London, England 1
Cuautla, MOR 1
Iztacalco, CDMX 3
Estación Poanas, DUR 1
Ciudad Nezahualcoyotl, MEX 1
Gustavo Adolfo Madero, CDMX 1
Ciudad Jardín, MEX 6
Paris, Île-de-France 6
Combs-la-Ville, Île-de-France 1
Mexico City, CDMX 7
Ica, Ica 1
Loja, Loja 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Delegación Cuajimalpa de Morelos, CDMX 1
Heroica Matamoros, TAM 1
Cuenca, Azuay 1
Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine 1
Charpey, Auvergne-Rhône-Alpes 1
Girardot City, Cundinamarca 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Pessac, Nouvelle-Aquitaine 1
Oaxaca, OAX 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • ThakurAmitabhji
    Amitabh Thakur (@ThakurAmitabhji) reported

    Hey @WhatsApp – My account was suddenly logged out without any action from my side. No SIM change, no device switch. Is this a security issue or a bug? Please look into it urgently. #WhatsApp #Privacy #HelpNeeded

  • real22april
    RealApril (@real22april) reported

    @sanaee_hi @WhatsApp I also have the same problem, I hope they restore our account soon.

  • Kelvinchuks367
    Paneado (@Kelvinchuks367) reported

    @WhatsApp WhatsApp is just terrible this days, logging out my account without doing anything wrong is a joy to you guys what a new level of shame 😭

  • rajdeeprmishra
    Rajdeeprmishra (@rajdeeprmishra) reported

    @WhatsApp Unable to use my what'sapp account please help

  • Onitsha_son
    Nwa_oni (@Onitsha_son) reported

    @China370509943 @WhatsApp It's very unacceptable. I have sent mails to customer support but nothing's been done. @WhatsApp you have to do something, I can't keep having to buy different numbers just to be on WhatsApp. That's terrible

  • Mikail_972
    Mikail_ (@Mikail_972) reported

    @WABetaInfo Sir add to login WhatsApp with email on iPad please @WhatsApp

  • atulp721
    Atulpandey (@atulp721) reported

    @WhatsApp I am unable to login to my account please help me .

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

  • PixelsMighty
    Mighty pixels (@PixelsMighty) reported

    @WhatsApp @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now

  • ElizabethTom127
    @Elizabeth (@ElizabethTom127) reported

    @MateusF72023138 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @finkd @WhatsApp WhatsApp in 2025: Can’t register. Can’t verify. Can’t get help. It's not a messaging app anymore — it's a dead app store icon. If Meta won’t fix it, they should bury it.

  • AS7SHR
    الشريان (@AS7SHR) reported

    @WhatsApp I need to solve a problem in WhatsApp

  • naresham
    Naresh Motwani (@naresham) reported

    @WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔

  • MbreOfGad_
    Victoria Play (@MbreOfGad_) reported

    Please who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽

  • CamilaJone1747
    Camila Jones (@CamilaJone1747) reported

    @hamraz071 @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.

Check Current Status