WhatsApp status: messaging issues and outage reports

Some problems detected

Users are reporting problems related to: messaging, connection and sign in.

WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Problems in the last 24 hours

The graph below depicts the number of WhatsApp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0
Apr 28, 5:40 PM EDT	0	0
Apr 28, 6:00 PM EDT	0	0
Apr 28, 6:20 PM EDT	0	0
Apr 28, 6:40 PM EDT	0	0
Apr 28, 7:00 PM EDT	0	0
Apr 28, 7:20 PM EDT	0	0
Apr 28, 7:40 PM EDT	0	0
Apr 28, 8:00 PM EDT	0	0
Apr 28, 8:20 PM EDT	0	0
Apr 28, 8:40 PM EDT	0	0
Apr 28, 9:00 PM EDT	0	0
Apr 28, 9:20 PM EDT	0	0
Apr 28, 9:40 PM EDT	0	0
Apr 28, 10:00 PM EDT	0	0
Apr 28, 10:20 PM EDT	0	0
Apr 28, 10:40 PM EDT	0	0
Apr 28, 11:00 PM EDT	0	0
Apr 28, 11:20 PM EDT	0	0
Apr 28, 11:40 PM EDT	0	0
Apr 29, 12:00 AM EDT	0	0
Apr 29, 12:20 AM EDT	0	0
Apr 29, 12:40 AM EDT	0	0
Apr 29, 1:00 AM EDT	0	0
Apr 29, 1:20 AM EDT	0	0
Apr 29, 1:40 AM EDT	0	0
Apr 29, 2:00 AM EDT	0	0
Apr 29, 2:20 AM EDT	0	0
Apr 29, 2:40 AM EDT	0	0
Apr 29, 3:00 AM EDT	0	0
Apr 29, 3:20 AM EDT	0	0
Apr 29, 3:40 AM EDT	0	0
Apr 29, 4:00 AM EDT	0	0
Apr 29, 4:20 AM EDT	0	0
Apr 29, 4:40 AM EDT	0	0
Apr 29, 5:00 AM EDT	0	0
Apr 29, 5:20 AM EDT	0	0
Apr 29, 5:40 AM EDT	0	0
Apr 29, 6:00 AM EDT	0	0
Apr 29, 6:20 AM EDT	0	0
Apr 29, 6:40 AM EDT	0	0
Apr 29, 7:00 AM EDT	0	0
Apr 29, 7:20 AM EDT	0	0
Apr 29, 7:40 AM EDT	0	0
Apr 29, 8:00 AM EDT	0	0
Apr 29, 8:20 AM EDT	0	0
Apr 29, 8:40 AM EDT	0	0
Apr 29, 9:00 AM EDT	0	0
Apr 29, 9:20 AM EDT	0	0
Apr 29, 9:40 AM EDT	0	0
Apr 29, 10:00 AM EDT	0	0
Apr 29, 10:20 AM EDT	0	0
Apr 29, 10:40 AM EDT	0	0
Apr 29, 11:00 AM EDT	0	0
Apr 29, 11:20 AM EDT	0	0
Apr 29, 11:40 AM EDT	0	0

April 29: Problems at WhatsApp

WhatsApp is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by WhatsApp users through our website.

Messaging (32%)
Connection (21%)
Sign in (16%)
App Crashing (12%)
Glitches (12%)
Multimedia (5%)
Video (2%)

Live Outage Map

The most recent WhatsApp outage reports came from the following cities:

City	Problem Type	Report Time
Ascain	Multimedia	24 minutes ago
Campeche	Messaging	11 hours ago
Bogotá	Messaging	13 hours ago
Buenos Aires	Glitches	20 hours ago
Bogotá	App Crashing	23 hours ago
Guayaquil	Messaging	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

Donald Paul (@PaulDonald380) reported 7 minutes ago
@gunasekhar_vt @WhatsApp Just send @Borristech a direct message, they will help.
Abhisheksingh❤ (@absingh1429) reported 8 minutes ago
My WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan
sapta007 (@PLUSULTRAGAMIN1) reported 8 minutes ago
@Shivi_09 @WhatsApp The same issue happened to me
Khaid Fahd (@KhaidFahd31699) reported 10 minutes ago
@ADENFRD @WhatsApp I have same issue too but I got help from @gramfixx23 here on twitter dm him for help he will surely help you get your account fixed back
Divine Okorafor (@d_okorax) reported 13 minutes ago
@WhatsApp @Meta fix the WhatsApp business status bug/glitch
DR_MUSTY (@AdoAlmustapha) reported 14 minutes ago
@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
WAZZY (@WAZZY244) reported 17 minutes ago
@WhatsApp Hi pls my WhatsApp was banned few hours ago and i didnt go against the community rules Kindly help with it
Lisa Stanger Stan Account 🍉🍉 (@TheDylanHeta) reported 18 minutes ago
Not @WhatsApp blocking me 5 hours out from the game bc I was making too many group chats DIVA DOWN!!!! WHATSAPP WTF
kuldeep prajapati (@kdeep06) reported 20 minutes ago
@WhatsApp facing error msg "this account can no longer use whatsapp due to spam" it's not even business account. pls help.
Majed Al-Jubaili (@mjd20335731) reported 21 minutes ago
@SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.
Paneado (@Kelvinchuks367) reported 23 minutes ago
@WhatsApp WhatsApp is just terrible this days, logging out my account without doing anything wrong is a joy to you guys what a new level of shame 😭
Dove Cameron (@ElvisNnawuihe) reported 24 minutes ago
@WhatsApp pls unlock my account whats the problem. +2347070266792
El Leon 🦁 (@austinchuks224) reported 26 minutes ago
@WhatsApp Please I want to plead with your organization, my account has been banned and I don't remember going against your policies please fix this 😡😡😡😡
Ogbeni Olaguro Qudus (@Quduma2all) reported 27 minutes ago
@Mazitundeeednu @WhatsApp my number has been giving me issue trying to login back after I got back a new phone. I couldn’t login back again. It will only be showing blank if I try to login. Kindly DM so I can know what to do
Hibbert Circumcision -Dr David (@boycircumcision) reported 29 minutes ago
@WhatsApp please please please help me. I am a medical clinic and my account has been blocked for 24hrs. This is critical! It is a live situation. I did nothing to cause this. I was changing from iPhone to android and back up chats and moving from WhatsApp business. Help
Nitin Deshpande (@nitingdeshpande) reported 33 minutes ago
Anyone else facing issues while attaching a contact in a WhatsApp message? Started a few days back for me. @WhatsApp
D1g1t@l©0d3® (@edeiller) reported 33 minutes ago
@WhatsApp @WhatsApp Please allow group admins to disable or delete accidental voice chats. After the first use, there’s no confirmation anymore, and it often confuses older users. This can cause real disruption. An option would really help. Thank you!
Arpit (@ARPIT4150) reported 34 minutes ago
@WABetaInfo @WhatsApp latest beta android update 2.25.18.16 has bug,after updating,chat themes disappeared. Please fix and release another update.
Stephane (@StephaneRBG) reported 35 minutes ago
Hey @WhatsApp can you allow us to modify/edit caption on status? I’m tired of deleting my status because of a small typo or grammatical error once I’ve pressed Send!
Mikail_ (@Mikail_972) reported 36 minutes ago
@WABetaInfo Sir add to login WhatsApp with email on iPad please @WhatsApp
J Merm (@merm29) reported 37 minutes ago
@WhatsApp My account continues to get banned everytime I create a group. I submit a ticket and it always gets fixed citing an inadvertent flag - and quickly gets restored but then happens again. Please help!
Anthony (@Anthony61361873) reported 37 minutes ago
@MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help
Abhishek (@abhishek_0588) reported 40 minutes ago
@WhatsApp there is a glitch with WhatsApp version for iso that when I watch status they get mixed up status uploaded by someone else is shown in someone else when I tap for next status
li la (@linaalcookie) reported 49 minutes ago
@WhatsApp @TheHMD_ Why WhatsApp AI sticker generator is not working anymore???
Anwer Nosh (@ANosh33456) reported 50 minutes ago
@WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346
LHORD MHONEY (@LHORDMHONEY01) reported 51 minutes ago
@WhatsApp @MercedesAMGF1 @CoventGardenLDN My WhatsApp is not working I don’t know why
¶iyas Fouzdar (@Fouzdar_piyas) reported 51 minutes ago
@WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.
RAHUL TURKIYA (@TurkiyaRahul) reported 52 minutes ago
@WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser
Mohamed mohey (@mohamedmohey89) reported 54 minutes ago
@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.
WALEXHIMO (@OG_XHIMO) reported 1 hour ago
@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?