WhatsApp status: messaging issues and outage reports

Some problems detected

Users are reporting problems related to: messaging, connection and sign in.

WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Problems in the last 24 hours

The graph below depicts the number of WhatsApp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 24, 5:00 PM EDT	0	0
Apr 24, 5:20 PM EDT	0	0
Apr 24, 5:40 PM EDT	0	0
Apr 24, 6:00 PM EDT	0	0
Apr 24, 6:20 PM EDT	0	0
Apr 24, 6:40 PM EDT	0	0
Apr 24, 7:00 PM EDT	0	0
Apr 24, 7:20 PM EDT	0	0
Apr 24, 7:40 PM EDT	0	0
Apr 24, 8:00 PM EDT	0	0
Apr 24, 8:20 PM EDT	0	0
Apr 24, 8:40 PM EDT	0	0
Apr 24, 9:00 PM EDT	0	0
Apr 24, 9:20 PM EDT	0	0
Apr 24, 9:40 PM EDT	0	0
Apr 24, 10:00 PM EDT	0	0
Apr 24, 10:20 PM EDT	0	0
Apr 24, 10:40 PM EDT	0	0
Apr 24, 11:00 PM EDT	0	0
Apr 24, 11:20 PM EDT	0	0
Apr 24, 11:40 PM EDT	0	0
Apr 25, 12:00 AM EDT	0	0
Apr 25, 12:20 AM EDT	0	0
Apr 25, 12:40 AM EDT	0	0
Apr 25, 1:00 AM EDT	0	0
Apr 25, 1:20 AM EDT	0	0
Apr 25, 1:40 AM EDT	0	0
Apr 25, 2:00 AM EDT	0	0
Apr 25, 2:20 AM EDT	0	0
Apr 25, 2:40 AM EDT	0	0
Apr 25, 3:00 AM EDT	0	0
Apr 25, 3:20 AM EDT	0	0
Apr 25, 3:40 AM EDT	0	0
Apr 25, 4:00 AM EDT	0	0
Apr 25, 4:20 AM EDT	0	0
Apr 25, 4:40 AM EDT	0	0
Apr 25, 5:00 AM EDT	0	0
Apr 25, 5:20 AM EDT	0	0
Apr 25, 5:40 AM EDT	0	0
Apr 25, 6:00 AM EDT	0	0
Apr 25, 6:20 AM EDT	0	0
Apr 25, 6:40 AM EDT	0	0
Apr 25, 7:00 AM EDT	0	0
Apr 25, 7:20 AM EDT	0	0
Apr 25, 7:40 AM EDT	0	0
Apr 25, 8:00 AM EDT	0	0
Apr 25, 8:20 AM EDT	0	0
Apr 25, 8:40 AM EDT	0	0
Apr 25, 9:00 AM EDT	0	0
Apr 25, 9:20 AM EDT	0	0
Apr 25, 9:40 AM EDT	0	0
Apr 25, 10:00 AM EDT	0	0
Apr 25, 10:20 AM EDT	0	0
Apr 25, 10:40 AM EDT	0	0
Apr 25, 11:00 AM EDT	0	0
Apr 25, 11:20 AM EDT	0	0
Apr 25, 11:40 AM EDT	0	0
Apr 25, 12:00 PM EDT	0	0
Apr 25, 12:20 PM EDT	0	0
Apr 25, 12:40 PM EDT	0	0
Apr 25, 1:00 PM EDT	0	0
Apr 25, 1:20 PM EDT	0	0
Apr 25, 1:40 PM EDT	0	0
Apr 25, 2:00 PM EDT	0	0
Apr 25, 2:20 PM EDT	0	0
Apr 25, 2:40 PM EDT	0	0
Apr 25, 3:00 PM EDT	0	0
Apr 25, 3:20 PM EDT	0	0
Apr 25, 3:40 PM EDT	0	0
Apr 25, 4:00 PM EDT	0	0
Apr 25, 4:20 PM EDT	0	0
Apr 25, 4:40 PM EDT	0	0
Apr 25, 5:00 PM EDT	0	0

April 25: Problems at WhatsApp

WhatsApp is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by WhatsApp users through our website.

Messaging (31%)
Connection (21%)
Sign in (17%)
App Crashing (12%)
Glitches (12%)
Multimedia (4%)
Video (2%)

Live Outage Map

The most recent WhatsApp outage reports came from the following cities:

City	Problem Type	Report Time
Kongossou-Koidiokro	Messaging	11 minutes ago
Medellín	Messaging	5 hours ago
Luján	Messaging	9 hours ago
Guayaquil	Sign in	10 hours ago
Paris	Messaging	13 hours ago
Municipio Falcón	Messaging	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

Jabez Ivan Joshiraj (@jabezivanj) reported 2 minutes ago
@WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?
Majed Al-Jubaili (@mjd20335731) reported 7 minutes ago
@SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.
Chukwudum Onyedika (@ChukwudumOnyed1) reported 9 minutes ago
@WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
Anwer Nosh (@ANosh33456) reported 14 minutes ago
@WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346
香港 (@esim8888) reported 16 minutes ago
@WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.
Akshay Doshi (@aksdoshi93) reported 16 minutes ago
@WhatsApp Hi Team, Please help check on the Ban that has been put on my number +91 9035197793 We are a GST Registered Business following all legal regulations and also following WhatsApp business Guidelines. We have tried to reach WhatsApp support multiple times in vain.
Tom burcher (@TomBurcher27027) reported 19 minutes ago
@gunasekhar_vt @WhatsApp I had similar problems @webfixxer on twitter X resolved mine! Reach out for assistance
Tired Mummyyy (@Tiredmummyy) reported 20 minutes ago
@WhatsApp please can you help i asked for a code and a mobile number rang automatic message asked me to press 9 and i did and gave me a code and it worked. Them googled and now scared its a scam. Help please
Bahd Mp 🙄🇺🇸 (@mrwhoseyourdadi) reported 22 minutes ago
@Hassan_yahya_1 @WhatsApp This same thing just happened to me. Did you find a way to login ?
RealApril (@real22april) reported 25 minutes ago
@sanaee_hi @WhatsApp I also have the same problem, I hope they restore our account soon.
Successful (@Drealsuccessfu1) reported 26 minutes ago
@anita_hacks @mjd20335731 @WhatsApp Pls can you help me unbann my account +2348149372174
q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported 26 minutes ago
@WhatsApp Like it's just very tiring at some point fix Ur app 😡 and stop disturbing with new updates while the app is rubbish
WhatsApp Rubbish (@esim8888) reported 31 minutes ago
@WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?
WALEXHIMO (@OG_XHIMO) reported 31 minutes ago
@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?
Naresh Motwani (@naresham) reported 33 minutes ago
@WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔
Anwer Nosh (@ANosh33456) reported 33 minutes ago
@WhatsApp @JimmyButler @CLINT419 Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346
NIKUL GFX (@NGGFXOFFICIAL) reported 35 minutes ago
@WhatsApp Hello, I’m Deep. My WhatsApp Business account has been banned. The reason mentioned is using broadcast for business marketing. I rely on WhatsApp for my business and didn’t intend to violate any rules. Please help me resolve this issue. 🙏
I Know It All (@BabaTukaz) reported 38 minutes ago
@WhatsApp Fix your verification issue I have been trying for hours now
Be a helping Hand (@pintumaurya88) reported 46 minutes ago
@WhatsApp @wa_status Dear Team Your app is very good but I saw one issue, whenver we try to forward(share) any message or photo from another group to broadcast created group not showing such option. I request in your next update plz do this and we can share in broadcast. 🙏💐
Umar Haruna (@omer_mlf) reported 46 minutes ago
@WhatsApp Hi i have a complaint you removed me channel feature in my whatsApp please solved me this problem
Nitin Deshpande (@nitingdeshpande) reported 46 minutes ago
Anyone else facing issues while attaching a contact in a WhatsApp message? Started a few days back for me. @WhatsApp
Abhisheksingh❤ (@absingh1429) reported 48 minutes ago
My WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan
Jabez Ivan Joshiraj (@jabezivanj) reported 48 minutes ago
@WhatsApp @Meta @AIatMeta please help on reactivating my WhatsApp, can you please contact me as I am trying to reach you guys?
¶iyas Fouzdar (@Fouzdar_piyas) reported 50 minutes ago
@WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.
Frances❤️‍🔥 (@datgurlfrances) reported 50 minutes ago
@access_more look into that account,@WhatsApp can you block someone account on WhatsApp to avoid fraudulent activities? @ms0nigghaz please help me quote this tweet for visibility.
Nwa_oni (@Onitsha_son) reported 50 minutes ago
@WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this
WALEXHIMO (@OG_XHIMO) reported 52 minutes ago
@novathaOG @TomisinWhyte @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?
محمد الشبيلي (@M_Shobaily) reported 55 minutes ago
Why voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least by needle @AppleSupport @WhatsApp #apple #whatsapp
King ☥ Richie (@King_RichieFx) reported 55 minutes ago
@WhatsApp @WhatsApp yesterday I also made an ads yesterday same thing happened it's usually takes 24hr to review it now mine is different 50hrs now no way to reach you guys am about to loose my money again pls help this is totally unacceptable it's fraud 😪😪😪😪😪😪
Emmanuel (@gemmanu1313) reported 56 minutes ago
@WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp