Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • LoganChappell12 Logan ♛ (@LoganChappell12) reported from Savannah, Georgia

    @LucasB_ I’ve made an account but my biggest issue right now is I’m streaming from my Xbox.... so what I’m gathering from research is that I need to get a capture card. But I’m having a hard time finding straight answers online.

  • XADL76 Danny Lynch (@XADL76) reported from Easington Colliery, England

    I'm stressing out because I can't fix my gamepass so I ended up buying a £15 giftcard to try and pay for it but that failed too. So now I'm stuck with £15 and nothing to spend it on. And a gamepass I can't use because I now don't have the money to pay for it. Thanks Xbox

  • VanSulis His Dudeness Van (@VanSulis) reported from Queens, New York

    @ProteusXL I had the red gears of war X-box One mind you. I was burned by the 360 red ring of death one too many times. Back then I used to work at a video game store, we had MORE issues with x-box than ps3's. But 360 had a lot of exclusive games I liked. Hell, I had the the 1st Xbox before

  • JonMartinez0 Trillionaire🚀 (@JonMartinez0) reported from East Hartford, Connecticut

    @XboxSupport fix your ******* servers

  • Seanie_Dee Sean-Claude Van Damme (@Seanie_Dee) reported from Reno Junction, California

    @J4ck0fA11G4m3s @FUNimation I don’t know what it is, but it’s been going on for the last 4 days. I’ve tried everything to fix it. It works on my Chromecast, but that’s it. Not my Xbox, PS4, or Samsung Smart TV. Keeps telling me I’m not a premium member, when I’m a premium plus!

  • davowillz David Williams (@davowillz) reported from Dunvant, Wales

    @danicquinn @Trivium21c Absolutely 100%. I think some folk might be sick of hearing me bang on about textbooks for every pupil, but I am going to persevere. You *can* use an Xbox to do mymaths or whatever, but the issue is doing the host of other things instead.

  • mAAdManCapisce Raplic Priest⛪️✝️🩸 (@mAAdManCapisce) reported from New Orleans, Louisiana

    BRUH! Hulu doesnt work well on the iPHONE SMART TV PLAYSTATION XBOX IPAD ___ Like wtf. Trash *** service.

  • 49erfaithful93 49er Faithful (@49erfaithful93) reported from Kingsburg, California

    Why does My WiFi lag so much whenever I play Xbox live😭😭😭😭😭

  • petertheleader Peter “Breathtaking” Sark (@petertheleader) reported from Los Angeles, California

    @CortesFaded723 @ItsMrFig20 @CallofDuty @Xbox Tik Tok has a lot of privacy issues, I don’t trust that app.

  • ShaunFagan4 Shaun Hotchy Fagan (@ShaunFagan4) reported from Charter Township of Independence, Michigan

    Hey @XboxSupport fix your servers. Absolute joke.

  • esmanolovazquez Manolo Vázzquezz (@esmanolovazquez) reported from Monterrey, Estado de Nuevo León

    @242Ranga @UltraRodriguezz @TitanfallBlog I play in Xbox, have a cloud 2 headphones and never had this issue

  • CheechieOwens Frankie (@CheechieOwens) reported from Queens, New York

    @Skeetah_Smith @Samtheyeetshork @RicoAntonio9 @Xbox You won’t have technical issues with Xbox, they have great cooling systems and what not. But I’m not a fan of the windows layout in the dashboard. Super clunky imo. Also the need for batteries for a controller in 2020 makes me want to jump off a cliff. The 360 was it for me lol.

  • ajp0723 Austin Phillips (@ajp0723) reported from Waverly Shores Village Mobile Home Park, Michigan

    @Xbox I am lagging

  • ThunderRoo Thunder Roo (@ThunderRoo) reported from Gilbert, Arizona

    @CodyBoopers Sad. Received amazing customer service when we got our Xbox three years ago from there. They had a deal that other stores couldn’t beat.

  • SWD1985 the truth (@SWD1985) reported from Northwich, England

    @DayZ still getting error 9 for favourites on Xbox any fix yet quite annoying have to scroll through all the servers !! @DayZ

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