Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 5
Brisbane, QLD 4
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Amsterdam, nh 2
Charlotte, NC 2
Chelmsford, England 2
Montpellier, Occitanie 2
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Hollywood, FL 1
Alexandria, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • PrimeSky27 Jeff (@PrimeSky27) reported

    @KARNAGEclan @Xbox I don't get the issue with it. To me. When people complain about skill based matchmaking. They just wanna fight people that aren't as good as them, because they don't wanna fight someone of similar skill. Like what? So you wanna fight bots cause you're bad or something?

  • JacksonSchmitt6 Schmittyyy (@JacksonSchmitt6) reported

    @XboxSupport why everytime i open the Resident Evil Add on the store page does it crash my Series X???

  • Taracounts2 Tara counts (@Taracounts2) reported

    @ComplexMinded Cant enjoy gen 2 with 250 ping servers and getting kicked off the game every 10 mins on xbox. Please fix before we dont get to enjoy the 2x weekend

  • SayoriCinnaBunn Sam (@SayoriCinnaBunn) reported

    @natsukicupcakes //Neither can I... My xbox is broken, my brother barely lets me use the nintendo switch, and I’m still waiting on the pc my mom promised me

  • blueowljay Mark (@blueowljay) reported

    @MicrosoftHelps Hi. I have tried to remove the .exe file. It's in use by the Xbox app. The app is attempting to login to EA's servers using my Microsoft credentials (using a bearer token in 'bearer.dll'). I've told MS and EA that I don't authorize this link. Remove it. @EAHelp

  • That1HaloNerd G-30D4T (@That1HaloNerd) reported

    @Kane1Mitch @Halo just sign back in on xbox live and restart the game easy fix

  • DxGtv_ DxGtv (@DxGtv_) reported

    3 of them were returned and swapped only for it to happen again. So now I'm stuck with 4 x £160 (£640) of useless equipment + yet there has been no official comment about you acknowledging the issue or fixing it That's really poor service and almost puts me off Xbox for life 2/2

  • IronDuckjcm Not the Psyduck you know (@IronDuckjcm) reported

    @Xbox You could legit say your selling escapism, loads of people probably got through the tough parts of their lives by getting into a game and forgetting their problems for a time

  • TheLawMorris TheLawMorris 🧢 (@TheLawMorris) reported

    @Xbox @majornelson if you guys put as much effort into providing customer service as you put into avoiding proving customer service all your customers would get help.

  • GamingFirefigh1 GamingFirefighter (@GamingFirefigh1) reported

    So the rumors are that at the #XboxBethesda conference there will be of course new aquisitions, everyone mentions IO Interactive, Avalanche, Crytek and some people say that Xbox bought Rocksteqdy and Nether Realm. If true, @PlayStation is in big trouble.

  • Caufield88uk David (@Caufield88uk) reported

    @Lousaidwat They aren't producing more units. Have you not seen the stock problems with silicon chips worldwide? The reason why you see more in stock is cause the PS5 is outselling the xbox. in the UK its 4-1, EU its 3-1. USA its 2-1. That is why....

  • onetimebow Dat Boi Bow (@onetimebow) reported

    @play_pso2 hey there, my friend on Xbox has been getting a problem during the tutorial, I'm where no NPCs are present and it's always nighttime with no sound and can't open menu.

  • GlowingCheetah allatrex on youtube (@GlowingCheetah) reported

    @PlayApex My game chat isnt working on xbox pls fix

  • DaltonHampshire Dalton Hampshire (@DaltonHampshire) reported

    @bigo206509 @Colteastwood @Xbox I think my problem was at the time I first played Mass Effect I wasn’t very creative so I didn’t really customize characters back then but now I do. But I still associate the default with the voice.

  • jefujeei dragon quest 11 is the best game ever (@jefujeei) reported

    There hasnt been a videogame company screw up this hard since xbox kinect. Nintendo screwed up their own servers by VOLITION OF THEMSELVES. How does that happen? And how do you not recognize to fix it immediately?

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