Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Bomberherald DontCallMeLenYouLittlePrick (@Bomberherald) reported

    @XboxSupport having issues buying a game on my sons account. Select payment method, then Mastercard identity check pops up, authorised through card providers app, it authorises (as seen by a £0.00 transaction from MS store), then get "oops, not sure what went wrong there" message

  • JonnyGucks Jonny Guckian (@JonnyGucks) reported

    @teekayoki @ivymycin It's the F1s who feel they need to do PGCertMedEd in F1 that make me sad for broken system. Often unfunded & without the study leave support. My F1 was 'work-get migraine-play Xbox-sleep-work'😬so don't know how they do it!

  • freddstid whisaldolf (@freddstid) reported

    @XboxSupport i keep getting this error code (0x800700c1) when trying to launch generation zero. ive tried doing all the repairing the app and even uninstalling and re installing and it still come up

  • N0faceTob1 Tobi (@N0faceTob1) reported

    @PeterOvo5 @XboxP3 @bethesda Perhaps.. i mean.. this is not just a brand loyalty thing.. this is a serious issue for my favorite console. Game pass needs to sort this **** out. Day 1 releases dont mean much if there are none ever coming. Every story from xbox is development hell these days.

  • kuulin glen howard jr (@kuulin) reported

    @_XboxNews @ElrondGaming How much are you guys paid to spew this deflection of the real issue? No 1st party games!? Lots of promises, but wait for it. Sounds and looks like the xBox 1 generation all over again w/ gamePass sprinkled in the mix.

  • IamReklessK REKLESSKANUK (@IamReklessK) reported

    @OlderGamers @Allgeekdupjus @XcloudTimdog People gotta stop make excuses. You don't see your competitors having these issues. This is just a convient excuse so they don't look bad. Xbox clearly has a management issue. Halo is prime example. How that got released is beyond me. Yet no accountability

  • TRoses12 Monika La President (@TRoses12) reported

    @XboxSupport @xbox sooo um im able to sign in but not all the time my messages won't load party's won't start invites won't send and every time I open a game it says I'm not connected to xbox live even tho I'm clearly signed in please fix this

  • jholl14x ManLeaks (@jholl14x) reported

    @_ApexStatus Xbox servers are lagging did u know?

  • X3l3XTiAl 𝕮𝖊𝖑𝖊𝖘𝖙/ kitaxi ( keyta-ski ) (@X3l3XTiAl) reported

    @smidgetmcnugget 😭bruh u get lucky if u get a rank lobbie where Xbox kids ain’t crashing the servers like I can’t even play rank cuz literally u never know wen it happens u can have like two good lobbies then a error

  • LoliukasUDris 🇺🇦LoliukasUDris🇺🇦 (@LoliukasUDris) reported

    @DayTechHistory @Sony Who remembers the outage (def not me bc i was like 4 y/o at the time and i had an xbox 360 soo)

  • X3l3XTiAl 𝕮𝖊𝖑𝖊𝖘𝖙/ kitaxi ( keyta-ski ) (@X3l3XTiAl) reported

    No cap yall little shrimp **** Xbox kids need to stop crashing rank lobbies like if you ain’t good just play pubs tf makes no ******* sense I’m yall push me and I start smoking yall **** and I out of no where getting a error lmao **** off

  • Bxzza__ Buzza🧃 (@Bxzza__) reported

    @XboxSupport why is it that when I’m on my Xbox I always have the “checking service status” issue in network settings under Nat Type when my Nat type is open?

  • ManiereAlan @Mugetsu (@ManiereAlan) reported

    @UltimusGaming The problem with people reviewing xbox and its games this year is that they don't understand how a business works. Yes there are losses and projects take time to be finished.

  • EmmaMoo68702505 Emma Moore (@EmmaMoo68702505) reported

    @XboxSupport hi could I please have some help my son Xbox won’t update and I have a really upset little boy I’ve tried all the trouble shooting idea and none have worked could you please help x

  • ExQxuils Qxuils (@ExQxuils) reported

    @UbisoftSupport It’s keeps saying can’t connect to siege servers and boots me. It happened at random, and I rarely lag. I’m on Xbox as well, Series S if that matters

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