Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Jmtransit Jesse Miller (@Jmtransit) reported

    @xbox blames @Activision for my COD literally not working and tell me to wait for a mysterious update. Meanwhile I’ve wasted my money!

  • RobertM05962346 Robert McCarty (@RobertM05962346) reported

    @0rdyy @XboxSupport Everyone knows that Cold War is having issues starting up, it's called Extortion. Xbox is trying to make you pay for the new version when there is no need. To fix this issue "When you start the game instantly press the X button and go home then run in background.

  • ChristiiaanLMAO Christiiaannnn (@ChristiiaanLMAO) reported

    @SeaOfThieves anybody else having problems with the proximity chat on xbox? Because it does not work for me or my friends.

  • samii_fraser 💕🖤xSamiiSlayerx🖤💕 (@samii_fraser) reported

    @CallofDuty Dude **** y’all man . Cold War won’t even LAUNCH on my Xbox at all !!! How the hell are we suppose to access double battle pass xp If the bloody game won’t even launch on Xbox !!!! FIX YOUR ****** **** CAUSE IM OVER IT!!!!

  • AgentOrangeX2 BLacK DawN (@AgentOrangeX2) reported

    That’s why MK11 is Trash they don’t fix they broken hitboxes on lmoves.. u got sorry *** players thinking they good u Got Garbage Xbox players that mash and do random **** all day but this is High level competition or just some ******* retards playing

  • BillyHoWCR #Listen2YourUserbaseIfYouWant2KeepThem (@BillyHoWCR) reported

    @New_Legal_ @oskool_g @blueisviolet "Microsoft has some issues but not to the point of the other two." - same parts in each controller. Microsoft too has lawsuit against them. Sorry but I have been riding this fault against Microsoft for many years now. This is not new. I love my Xbox but this is their fail.

  • sociallynomadic Chris (@sociallynomadic) reported

    @BoseService @XboxSupport are you able to give me some advice please? I have a pair of QC25 h/phones; they play without issue in multiple controllers/devices-yet the Xbox Series (X) controller provides buzzing when noise cancel ON & feedback when OFF. Other h/p work fine in it.

  • Gam3rdudeJ Better Mahomes & Gardens (@Gam3rdudeJ) reported

    @49er__ The issue I have with the ps controller is the sticks being closer together and the trigger doesn't really feel like a trigger to me. I do like the Xbox controllers thicker handles

  • miadumonde Mia? (@miadumonde) reported

    @MicrosoftHelps After some more investigation and experimentation, I've figured out the issue, In the past I've used a debloater to get rid of some microsoft applications i wasn't using (e.g. Xbox, Game Bar, etc.), stuff you cannot conventionally uninstall.

  • RealGrantNYC Grant Edward (@RealGrantNYC) reported

    @Blizzard_Ent Diablo 3 Xbox series x only runs@ 1080p!!! Where’s the fix?

  • RobertM05962346 Robert McCarty (@RobertM05962346) reported

    @XboxSupport Everyone knows that Cold War is having issues starting up, it's called Extortion. Xbox is trying to make you pay for the new version when there is no need. To fix this issue "When you start the game instantly press the X button and go home then run in background.

  • FrmSecret Secret 🖤 (@FrmSecret) reported

    Who can let me sign in to there acc for my bot Xbox

  • wylithara joaquin (@wylithara) reported

    @monomipark is there anything at all i can do on my end to improve framerate on your game? i’m playing on xbox one and it drops to unplayable levels in half the areas. been having this issue for years and on two different consoles =/

  • SHSLChris Chris ❄️ RWBY V8 | Persona 5 Strikers Spoilers (@SHSLChris) reported

    @rxsewrId yeah, exactly i agree that the PC IS the best platform for gaming inherently, for sure, but the huge issue is that in order to have a decent gaming PC you need to have a minimum of 700-800 ready, even newer consoles like the PS5/Xbox Series X don't cost that much

  • amber87jones Amber Anna (@amber87jones) reported

    @PlayStation you're a joke. I've been having issues with cold war since I downloaded and all you can say is delete and redownload and it doesn't work. Never once have you approved a refund anytime I've asked. I see why people switch to @Xbox

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