Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • UncannyRulo WalkeR (@UncannyRulo) reported

    @BattyTree @Hemorrhagegami1 as you said, there are vids where people suggest to install the preview update of xbox insider, but in some of them there are recent comments saying that it didn’t work and I’m a little bit scared of updating a beta sistem to the console👀(because of errors,bugs etc)

  • UncannyRulo WalkeR (@UncannyRulo) reported

    @BattyTree @Hemorrhagegami1 Hey! I have the same problem here. Last week it seems my xbox one had an update and after that, the Twitch app couldn’t recognize my kinect. I don’t know if you could fix it somehow? 😣

  • DillonGerdes Dillager (@DillonGerdes) reported

    @enderghost9736 I am having trouble with about everything on this mod. I can take mags and put them to find but won't shoot. I can't use any of your tables or anything. I am on Xbox. Please help. And none of your help commands are helpful either.

  • jordanw5432 Jordan the Fox (@jordanw5432) reported

    Looks like my Xbox did a glitch and it didn’t record the sound

  • DaPlopPlop DaPlopPlop (@DaPlopPlop) reported

    @Destructo_Dan I'd say Master Cheif, he's been the mascot across throughout all of the Xbox consoles like how Crash has been the unofficial one for the PS1. I doubt he'd make it FP2 with a Microsoft character already in it, but I'd definitely respect the addition either in this game or the next

  • JuanyeTuda Juankanda Juan “Gameplay or it didnt happen” (@JuanyeTuda) reported

    @ReallyMilkkyWay Did you just say there was a Gamepass sub for $1 for 3 years? Well there’s a big factor. But yeah, you are clearly saying Xbox has better games than Playstation and that’s why it’s service isn’t making Xbox any money.

  • IcyCan1 Icy Can (@IcyCan1) reported

    @RELLupdate @CaribBros No hate but you gotta wonder how many bugs they are gonna fix until they finally fix arena on xbox

  • ElliottFinn Elliott Finn 🪐 (@ElliottFinn) reported

    @IOInteractive I also received this "error" message, and only some of my achievements have unlocked on Xbox Series X and I'm still missing lots of items from Hitman 2. Thanks for working hard to fix these issues!

  • 2_hotty Scott Rouvalis (@2_hotty) reported

    @EmT_860 You may be able to just do a hard restart and it might work. I was shutting down the Xbox, but I wasn’t actually doing a restart. (Where the logo loads first). That might be enough to fix it.

  • FkzAz FkzAz (@FkzAz) reported

    @Harmin87 @salmananjum27 @digitalfoundry I like how the problems on Xbox is due to an IO issue, but the fact that the PS5 is running at a lower res isn't because this is simply a bad/lazy port for PS5.

  • SeanAceCollins Sean Scene (@SeanAceCollins) reported

    @RGHConsoles Hi, I'm trying to purchase an Xbox 360 through your website, and have selected a shipping address and payment method, but I keep getting this error: Error: The OrderReferenceId P02-2406144-7891628 has constraints PaymentPlanNotSet and cannot be confirmed.

  • vogetobolton84 Ultraseeker (@vogetobolton84) reported

    @whoisjemmi @Bodskih @JayDubcity16 My comment went over your head..if it can't handle games now, thats a issue, as xbox tools get better, so does ps..again I'm coming outside the 📦...since I own it all..something to think about, this boxes are limited out of gate..its really only optimizing afterwards

  • XboxSupport Xbox Support (@XboxSupport) reported

    @stormyshores85 Hello, Please follow our Official Xbox Support page on Twitter in order to be able to get a Direct Message regarding the issue.

  • ReedHatchett Reed Hatchett (@ReedHatchett) reported

    @XboxSupport fix ur ******* console ur Xbox just randomly decided it wants to stop ******* working with my terabyte

  • LordTwingo The Twingo Lord (@LordTwingo) reported

    @PlaySnowRunner I can’t start the game on xbox one s, it gives error code 0x80070490, please help. I restarted my console and reinstalled the game

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