Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • FEELIN_GOOD_91 Mitsu May Cry (@FEELIN_GOOD_91) reported

    At this point you can either pay $120/yr ($59.99/6 mo) for Xbox Live Gold or $180/yr for Gamepass Ultimate. It's unfair to DOUBLE the price of Gold alone for those that don't want Gamepass, but at the same time, if $120/yr is breaking the bank then that's an individual problem

  • JonnyBoy1984 John (@JonnyBoy1984) reported

    @stojoboyo @zavie_15 @IGN Well whilst it's disappointing you gotta remember Game Pass does include all First Party titles. Which Sony charge you $70 dollars for each (not including PSN fee). You get all of those Xbox Titles and more and the Xbox Live service for the cost of three Sony games.

  • OneStopkevV2 OneStopKev (@OneStopkevV2) reported

    @BenKnicks18 @BigBallerCam__ I feel bad for y’all who have issues with the Xbox mine run perfectly

  • GoatReagan BillofRights1to10 (@GoatReagan) reported

    @verge That's your problem...you're playing XBox.

  • ides3 Chris B. (@ides3) reported

    I just got an email from @IOInteractive about the new @Hitman game that I already purchased but can’t play because it’s broken. Can someone please help fix the content and connection system? @XboxSupport hasn’t been any help. #Hitman3

  • Scourg3y (#__0) Scourgey (@Scourg3y) reported

    .@xboxP3 oh boy Phil I sure hope there's some noise being made behind the scenes with this news. Noise that pushes aside fast profit in favour of a happy customer base. Xbox is relying on a service model, don't make customers to a certain tier of service 2nd class customers.

  • Anthonycamposxv Anthony Campos Lima (@Anthonycamposxv) reported

    @ATVIAssist Since the last patch my Cold War is buggy, on Xbox one, when using the Xbox S Series controller, it presents a noise, a kind of hiss in the main menu and in game, in the explosion sounds, in general even, sometimes the bug control and simply crash the game

  • Raider420710 Chad Bryant (@Raider420710) reported

    @XboxSupport There shouldn't be an issue for the prices you are charging folks

  • JdonSd JDON SD (@JdonSd) reported

    @Xbox for the first time in 15 years i will not be renewing my Xbox live. $120 a year, your out of your minds for the service you provide.

  • Batwentdark R. and 103 others (@Batwentdark) reported

    @RhizeEU @TheGrimsy I tried this and was having issues when we both pulled up apex. My xbox would say I'm playing it somewhere else and needed to close it. So I had to be signed out of his xbox for it to work. We do however use that feature to share games which is nice

  • SleepyCT Sleepy (@SleepyCT) reported

    @Alan7615 I pay for gamepass so dont bother me my only issues with xbox gold is that u have to have it to play free games online. Example fortnite u need gold to play it vs playstation and switch where I can play it online with no subs

  • shaselai sha selai (@shaselai) reported

    @AngryJoeShow @Xbox Technically the new Gamespass features are free to gamespass users, unfortuantely Gold pass members have to foot the bill (plus for the acquisition too). Remember, Phil and Jim ARE NOT your friends - they sound consumer friendly just to service their agenda, which is $$$$

  • _davekraft ᴅᴀᴠᴇ (@_davekraft) reported

    So are Xbox actually still locking F2P games behind their Live service or did they get rid of that? If they didn't, then "free-to-play" isn't actually free-to-play 🤤👨‍🦼

  • hulk_deehulk88 Hulk (@hulk_deehulk88) reported

    @IRISHGAMER1461 @XcloudTimdog If you had Xbox live gold before this was announced, you get to keep the same price that you have been paying if you continue to renew. This really only affects new customers. Keep renewing and there should be no problems

  • Manu962k Manas (@Manu962k) reported

    @kryptonsoul1 @PlayStationAU I'm not even kidding when I say, get the Xbox Series S for emulating PS1 and PS2 games. The console does an extraordinary job at basically becoming an emulator for any console from the past. On the memory front, PlayStation really needs to clarify more on the issue.

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