Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 5
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Büttelborn, Hessen 2
Medford, NJ 1
Brackenheim, Baden-Württemberg Region 1
Takoma Park, MD 1
Oelsnitz, Saxony 1
High Wycombe, England 1
Hudson, FL 1
Seattle, WA 1
Creil, Hauts-de-France 1
Lund, Skåne län 1
Vancouver, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Tab_302 Tab (@Tab_302) reported

    @libretro I am trying to setup Retroarch on the Dev Mode of my Xbox Series X, but there are a few problems. I uploaded "My File Explorer" and "Retroarch" into my Dev Mode and followed tutorials to set it up, but when I try to load games from my USB drive to Retroarch it does

  • _Henn_Dawg1 Stefan (@_Henn_Dawg1) reported

    @JO_clever_KE @AdotSad Is it? Xbox doesn’t seem to have this issue

  • DanWalton_ Daniel Walton (@DanWalton_) reported

    @XboxSupport Amazing these issues happen out side warranty when Microsoft send a dodgy update and then the consumer is expected to pay to resolve it 🤔 not very ethical that!!!

  • Sheanzy22 Sheanzy (@Sheanzy22) reported

    @Xbox @Halo everytime im in ranked or some type of game mode the games crashes can you all fix this

  • missatry ~NsfwStar~🔞 (@missatry) reported

    @SanayRodrigo @Bungie @DestinyTheGame Xcloud is a platform to try xbox games to later play on your Xbox, that why every game have an expiration date on that service (except the exclusives) you can try destiny 2 on geforce now or stadia, these two are not second citizen cloud platforms :P

  • DMallatratt David Mallatratt (@DMallatratt) reported

    @ForzaHorizon Any one else having issues with online connection I carnt even contact to friends I'm on xbox series x my Internet is ok all other games ok by fh5

  • MarcellRay Marcell Ray (@MarcellRay) reported

    @HazzadorGamin To be honest I played Cyberpunk on a Xbox One S and had very little problems with it. I just turned down some of the settings and still had a fun time with it.

  • FlokiOz Floki (@FlokiOz) reported

    @EAHelp I'm having issues linking my Xbox and EA Play account. My Xbox isn't connected to any EA accounts, still I receive "Already connected to EA account". I've also tried logging a ticket via the site, which also isn't working.

  • JuniorCartxer 𝐉𝐢𝐧 𝐊𝐚𝐳𝐚𝐦𝐚.🅴🇯🇲 (@JuniorCartxer) reported from Nottinghamshire, England

    Why do these new flipping apps make it so akward to ******* sign in? I'm on YouTube on my xbox and it's telling me to get my phone/computer to sign in???

  • Tab_302 Tab (@Tab_302) reported

    not show my files in E:/ and when I try to access Retroarchs database trough the File Explorer it does not show the File "packages". I already contacted the Xbox Support and was told that they have no access to your servers anymore. So the problem seems to be on your side

  • icebergisonfire Liberally Contrarian (@icebergisonfire) reported

    @discoelysium Hello, I preordered the Xbox from Gamestop here in the states, my copy still hasn't reached the store. Are there any shipping issues with the Xbox version of the game?

  • twothirty7 Purple. (@twothirty7) reported

    @XboxSupport Yotube app on Xbox One X constantly signing me out when loading the app. keep having to sign in and link account every time i load the app. please help or suggest fix, thanks. -TDaan

  • Michael49119784 Xbabyhand (@Michael49119784) reported

    @QuazarTheOne @Under_Ach1ever Xbox is fixed function gaming system designed around gaming, pc is not. You can make your pc console like but it's not the same. Console gaming comes with less headaches if you have issues. Pc can have all kinds of issues the slow down or hinder the gaming experience. Software

  • edsturmm edsturm (@edsturmm) reported

    @EAHelp hi I brought 2 sets of fifa points yesterday and one had a error on checkout so I re did it and have been charged 3 times for it , who would I speak to ? @XboxSupport ?

  • Man15Mad FalloutMadMan15 (@Man15Mad) reported

    @Minecraft I am having a problem were I just bought the game and I didnt sign up for the beta but it says I'm on the beta version and there is no possible way I could even be signed up for it PS I'm on xbox please help xbox sayed that it could be on your guys end

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