Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oak Creek, WI 3
Chelmsford, England 2
Wiehl, NRW 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brussels, Bruxelles-Capitale 2
Brisbane, QLD 2
Liverpool, England 2
Anaheim, CA 2
Pawtucket, RI 2
Jefferson City, MO 1
Las Vegas, NV 1
Farm Hill, FL 1
Toulouse, Occitanie 1
Runcorn, England 1
Sabadell, Catalunya 1
Mönchengladbach, NRW 1
Berlin, Land Berlin 1
Shelby, NC 1
Northampton, England 1
Pau, Nouvelle-Aquitaine 1
Vigo, Galicia 1
Belo Horizonte, MG 1
La Rochelle, Nouvelle-Aquitaine 1
Villepinte, Île-de-France 1
L’Isle-Jourdain, Occitanie 1
Lyon, Auvergne-Rhône-Alpes 1
Vatan, Centre-Val de Loire 1
Melbourne, VIC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • sWAmP11179052 sWAmP (@sWAmP11179052) reported

    @Mambaarc @XboxSupport You are not facing this only got this problem yesterday but was referred to NORD_TECH5 on Instagram and he was helpful

  • cuppy1505 Cuppy (@cuppy1505) reported

    @popoakr Get your gaming fix for free with a $100 Xbox gift card from our website. 🎁 check my Twitter bio for more information!

  • Trial_by_Fir3 Aaron Wise: Forgotten Tapes out now! (@Trial_by_Fir3) reported

    @OuterWorlds who do I contact about an issue with the game? I got the game on Xbox Series X. Played it for 2 days & now I can no longer play the game. When trying to launch the game it says I do not own this game or app. I've gone into the store & it says I need to buy it…

  • Sendthebeast Wayne Walker (@Sendthebeast) reported

    We've had enough of connection issues with controllers on @xbox. They are the worst ever and we have 2 in the same room which it can't handle because 1 will always be playing up. Cross play is now a thing so we've decided to switch to PlayStation. Bye @Microsoft & **** you! 👋🖕

  • VisionKnight733 Mason (@VisionKnight733) reported

    @MojangSupport Hey i have had a problem when syncing minecraft worlds where it says its failed or corrupted i have been able to retrieve the world on preview edition so its not corrupted and i cant migrate it from another xbox do you have any suggestions for me? thanks!

  • Rich__Haines Rich Haines (@Rich__Haines) reported

    @XboxSupport I am having an issue. A while back, probably like a year or more ago, I purchased both the Spyro Trilogy and the Crash Bandicoot Trilogy digitally. I had and played both. And at some point I lost access to the Crash Trilogy. It's saying I don't own it.

  • vnvdarkangel1 vnvdarkangel (@vnvdarkangel1) reported

    @PeterOvo5 That would not address the actual problem. Xbox has simply a smaller install base than PS5 in Capcom's native country. This is true world-wide also. Japan is Capcom's main market and the game is likely made for the PS5 as the primary platform.

  • emiel1981 Emiel The Blessed (@emiel1981) reported

    @Fabian0ver They do matter! They matter alot. But the SDK for Xbox need to get better. It's apparently easier to program for PS5. That's the problem. If the SDK tools are as good then the advantage of teraflops will show. So yeah, they matter.

  • fayyet_ 「fayyet」 (@fayyet_) reported

    @somethinidrk the disc drive was having issues so we didn't get around to playing it. I always wanted to compare OG Far Cry to Instincts; I'm really curious how the semi-open world stuff got adapted to the Xbox version

  • lazymutant Ryan Fielding (@lazymutant) reported

    @ProjectXbox17 Tango just released one game that you must have a Xbox for, square is no where near bankruptcy.. even studio has bad games.. just because forspoken was bad does not mean square is in trouble

  • MartinHN Martin Høst Normark (@MartinHN) reported

    Not sure about the tech behind Xbox Family app on iOS, but the blend of web views makes it a horrible experience. Part of the problem behind unified frameworks, is not only the tech but the option of throwing people unfamiliar with the target OS and even UX at the problem.

  • EleetWolfman Eleet Wolfman (@EleetWolfman) reported

    @BloodBowl_Game How much compensation did pc get is it same or more than console?? I paid for early release on Xbox and still cant play. I’ll never buy anymore of their games in future. The game is broken, mutations are not visible a joke considering the length of time for this to release

  • smithboi3518 Larry smith (@smithboi3518) reported

    @xXHaut50Xx @indie_xbox @NeoTaku5 Get your gaming fix for free with a $100 Xbox gift card - check our website now! 🎁 get it for free! Check my Twitter bio for the link.

  • JDovings John Dovings (@JDovings) reported

    @HarryT44979617 @DaReelSebas Wether it's for covid or any other reason it still left a bad taste in people's mouths about the company, whereas the xbox series never really had that problem, or at least for NOWHERE near as long.

  • crizzeroTV crizzero (@crizzeroTV) reported

    @TheDivisionGame Fix the servers and performance issues of your game! It doesn't even work properly on Xbox Series X!

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