Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 3
Atlanta, GA 3
Grays, England 2
Sydney, NSW 2
Plymouth, England 2
Omaha, NE 2
Brussels, Bruxelles-Capitale 2
Southampton, England 2
Manchester, England 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Liverpool, England 2
Cagliari, Sardegna 1
Quincy, MA 1
Riverside, CA 1
Brighton, England 1
Enniscorthy, Leinster 1
Conway, SC 1
Issy-les-Moulineaux, Île-de-France 1
London, England 1
Evanston, IL 1
Reims, ACAL 1
Charlotte, NC 1
Borre, Vestfold fylke 1
Liversedge, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • DrEyehacker The Doctah ♡ (@DrEyehacker) reported

    Has anyone had an issue setting up Xbox series x from the beginning? I literally plugged it in, powered it on, and connected to my mobile app, and now when you turn it on it says checking for updates and instantly shuts off. Haven’t gotten farther...help?

  • The_HYEETAH BiG-TuB (@The_HYEETAH) reported

    @JuanyeTuda @XcloudTimdog @JayDubcity16 All of these are "right now" problems that'll make ppl backtrack later on. Just like with XboxOne ppl talked about all of this stuff that Microsoft is was doing with the ONE yet by Gen's end everybody is praising everything that they beat Xbox up about, but on PS. smh. fickle.

  • RavensBread Alex Hanevich (@RavensBread) reported

    @dkruis11 @XboxSupport Dang. I was blaming Xbox for this issue. Hopefully we’ll all be killing zombies soon.

  • ameremran1 Amer Emran (@ameremran1) reported

    @Xbox Please fix the split screen in multiplayer and make it full screen. I hate seeing black bars on the sides 😫

  • CharlotteD2009 Charlotte_d2009 (@CharlotteD2009) reported

    @GridGamingIO @ScottZILWarrior Omg pls I really need a headset for my broken xbox

  • Azo_75J NEYMAZORA⚜️🇧🇷 (@Azo_75J) reported

    @FootballManager Fix xbox online

  • Chainsaw_Master Kris With a K (@Chainsaw_Master) reported

    @Konor4Real @AmongUsGame @Xbox Yeah people keep telling me that but the error code NEVER goes away...no matter how many times I try....no matter if I restart my computer, close out steam...or uninstall and reinstall the game....

  • Timless10 Timless (@Timless10) reported

    @GhostrunnerGame PLEASE HELP! Im on xbox and I bought the winter pack but its not showing up! Please reply with help many people have this problem I feel like I just got scammed

  • Ayeekhalill Sniper Lil 🎈🎯 (@Ayeekhalill) reported

    @WRproamleague Xbox is still broken only works for Xs

  • UCXT_Ant Ant (@UCXT_Ant) reported

    Anyone else having an issue connecting to parties on PC? Error 0x8923106c - the service may be down (which it definitely isn't) @Xbox @XboxSupport Help!

  • Andrewols Andrew Ols (@Andrewols) reported

    @jyaw Basically once the PS5 and Series X version comes out in 2021, I'd recommend the game for those new consoles. But I just think it's too big & graphically intense of a game for the PS4 and Xbox One to handle. I'm sure they'll fix some things but it isn't the ideal way to play.

  • WINDYCITYMVP1 WINDYCITYMVP (@WINDYCITYMVP1) reported

    @Ronnie2K please fix private matchmaking for pro am on xbox im tired of doing methods and they dont work just fix it no other 2k has had this problem so idk why its starting now

  • Azo_75J NEYMAZORA⚜️🇧🇷 (@Azo_75J) reported

    @FootballManager Fix xbox online

  • piratesyar Eric "Wants a Win95 Christmas Sweater" Frederiksen (@piratesyar) reported

    And yet, they keep breaking. They keep breaking and breaking. @XboxSupport , why do your expensive controllers suck so much? Yes, I've contacted support. They wanted me to pay $100 to fix what is clearly not my problem. How can these controllers break *this much*?

  • wertercatt Blaze Marshall (@wertercatt) reported

    @Izzy_Ti @XboxSupport Game problem, yell at @InfinityWard

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