Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chelmsford, England 8
London, England 4
Leeds, England 4
Gummersbach, NRW 3
Leicester, England 3
Manchester, England 3
Berlin, Land Berlin 3
Grand Haven, MI 3
Ludington, MI 3
Lapeer, MI 3
Saarbrücken, Saarland 2
Chicago, IL 2
Monterrey, NLE 2
Irvine, Scotland 2
Roubaix, Hauts-de-France 2
Pittsburgh, PA 2
Milton Keynes, England 2
Sturgis, MI 2
Rockford, MI 2
Farwell, MI 2
Newnan, GA 2
Cedartown, GA 2
Auckland, Auckland 2
Greenville, SC 2
Kansas City, MO 2
Oklahoma City, OK 1
Wake Forest, NC 1
Rome, Lazio 1
Tiffin, OH 1
Coram, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • merlinsnuts Merlinsnuts (@merlinsnuts) reported

    @SnapBlastPLAY @Ashleyscowcroft I mean the Xbox had that issue after launch with disk drives improperly installed that made really unpleasant grinding noises and they gladly serviced them

  • lIPanties Grün (@lIPanties) reported

    @Raconteur12 @Enki2300 @_Tom_Henderson_ Modded lobbies were a HUGE issue back in the day on Xbox 360. They continue to be there, present - but they're often "pay to enter" now to avoid bans. It does happen, but not as common as before.

  • AlkalineWoo ELADIO.ETH (@AlkalineWoo) reported

    @Respawn @PlayApex Fix gamechat on Xbox @respawn anybody else having problems plz take time to report it those people don't even know gamechat been broken on Xbox for several seasons

  • SMS3410 THESOUSA (@SMS3410) reported

    @atari hey Atari…you guys ever plan on fixing the issues with black widow recharged on Xbox consoles? Can’t play the game…my saved data always gets corrupted.

  • LugNutsHub Joe Morganti (@LugNutsHub) reported

    @Ubisoft, assassins creed odyssey will not allow my Xbox one controller to work. Is there a fix for this? And no I don't have Playstation controllers

  • Harkira10525364 Harkirat (@Harkira10525364) reported

    @SSMITAR @klobrille No this MLB stuff is certainly an issue. Treating your core ps gamers like trash in comparison to Xbox or pc gamers who have to pay less is not good at all. Although these aren’t business L’s I’ll give you that, PlayStation won’t go under due to this or GT7.

  • rolfe_joshua Joshua Rolfe (@rolfe_joshua) reported

    @GameDudeRetro @SpawnWaveMedia 3/? Is being shown at this year's E3 (summer event I guess now) and that was always the plan Idk why people expect to see gameplay for it when Bethesda always shows gameplay about 4-5 months before they launch a game. So yeah I think Xbox has some problems with their studios but

  • Nick101Gaming Nick101Gaming (@Nick101Gaming) reported

    Xbox needs to improve in Japan and Asia. They need to buy a big Japanese publisher Asap. Xbox lacks JRPG games and they are the trojan horse to the Japanese market. X Cloud and JRPG exclusives would skyrocket the service.

  • domi_2g domi (@domi_2g) reported

    @EAHelp fixed about 3000 pcs in my lifetime,working with IT for 25 years now,tryed rivatuner to stabilize the framepacing, tryd to remove xbox gamebar,on my pc is not running anything only apex,asked my friends,asked people ingame(randoms) the whole day they got the same problem

  • GalwayTramp Galway Tramp (@GalwayTramp) reported

    @roisin545 Check your mic thresholds settings and have it at 0 as I was having an issue with not been able to chat any with crossplayer ie pc/ps5 but i could hear them. I am on xbox by the way is case the settings are different on PC/PS5

  • ExodusOnePrime 👑 King Starscream 👑 #AllRacesMatter (@ExodusOnePrime) reported

    @GenXGamer22 With Xbox having no games still beating out PS5 is telling how Gamepass is a great service to bolster the brand

  • ItsPLgaming ItsPinkLemonade (@ItsPLgaming) reported

    @Respawn @PlayApex Ayoo - can you fix the gamechat? My xbox friends comms are ******. They all sound garbled and sped up and we can’t understand each other. It makes Ranked impossible to play without voice comms.

  • DiscontenX xDISCONTENTx (@DiscontenX) reported

    @Respawn @PlayApex The update you just dropped causes a "controller disconnected" prompt for xbox series x. I can't get into the game. Please fix the update that was supposed to fix the other update.

  • petrichoral21 Nicholas Willig (@petrichoral21) reported

    @AmazonHelp I ordered an Xbox series x console the other day, my order still says delivering today tho it hasn't shipped, yet customer service told me they haven't actually received a console to ship me yet?! When can I expect my order?

  • haskell420 Edward Herrel (@haskell420) reported

    @_SlimeDave @GoodSirMatt @IGN Oh they need to do A LOT MORE. Day & Date release is huge but I get why they're not doing it. Sony is a big Co & need to make their money. Whereas Microsoft is MASSIVE & can afford to put day 1 games on their service nc XBOX is a tiny part of their overall business

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