Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rome, Lazio 6
Milan, Lombardia 6
Paris, Île-de-France 5
Nottingham, England 4
Québec, QC 4
Dallas, TX 4
Gummersbach, NRW 4
Florence, Toscana 3
Naples, Campania 3
Macomb, MI 3
Lindlar, NRW 3
Mexico City, CDMX 3
Guadalajara, JAL 3
Birmingham, England 3
London, England 3
Opelika, AL 3
Charlotte, NC 3
San Antonio, TX 3
Atlanta, GA 3
Montréal, QC 3
Baton Rouge, LA 3
Turin, Piemonte 2
Stonehaven, Scotland 2
Toronto, ON 2
San Luis Potosí, SLP 2
Martinengo, Lombardia 2
Ciudad Nezahualcoyotl, MEX 2
Bremerton, WA 2
Bolton, England 2
Manchester, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • ps5unban PlayStation 5 Unban Bot (@ps5unban) reported

    I read every line of EULAs and I am 100% confident that my banned machine and my banned friends did not violate them. Both were banned without a persuasive reason from your customer service! I had no issue with #XBOX and #NintendoSwitch for years btw! (3/7)

  • ArtiomkaN Artiomka nzn (@ArtiomkaN) reported

    @xboxinsider in xbox app on windows 10 , when i get message from xbox about xbox insider, button: open app , opens twitter instead of an actuall app. needs a fix.

  • Shotty22_ Shotty (@Shotty22_) reported

    @NBA2K fix the crash on Xbox

  • S_Dixon84 Scott Dixon (@S_Dixon84) reported

    @SkyHelpTeam Hi Louise, Same problem we’ve had all year since moving to you, nothing loads, ( pc, laptop, phone ) can’t stream, sons using his phone for his Xbox, sky q box drops out upstairs, been reported many times.

  • 2fn2p 2FN2P (@2fn2p) reported

    @Nichola60915631 @SSHdEmon2 @RavenSoftware Xbox one s ran warzone at 60fps no problem my series x run at excessively higher that 120

  • RobSh1985 Rob (@RobSh1985) reported

    @YTP4YouTube @FarCrygame I get that error but it works fine for me on Xbox One X.

  • pilotgungeon The Pilot (@pilotgungeon) reported

    @edmundmcmillen So Edmund, Have you looked into the no data transfer issue on the xbox series S/X? Alot of people have reported theres an issue with it

  • Galaxygamewolf GalaxygamingWolf (@Galaxygamewolf) reported

    Hey @PlayAdoptMe can u fix the chat so the xbox player can see the chat please contact me back on my tweet

  • DSR_Joker Joker: Killer of Wonder (@DSR_Joker) reported

    Call @Xbox for account issues. @Xbox even though you're calling us go to our website wot get us to call you so we can call you about the thing you called us about.

  • StoneHendrick2 Stone Hendrick (@StoneHendrick2) reported

    @spliktastic @charlieINTEL I believe every platform had packet burst problems during the beta at least I did on Xbox

  • Cookie__Sophie 🐱Sophie/Cookie🍪🏳️‍⚧️ (@Cookie__Sophie) reported

    My Xbox reset itself for some reason? I didn't lose everything because all I needed to do was login again, but it was incredibly strange.

  • Sid_Lazer Sid Lazer (@Sid_Lazer) reported

    @Steam I use a PS3/PS4 style controller but every game shows me an Xbox controller layout. Steam even detects my controller as a PS3 controller and the games still show me Xbox buttons. How do you fix this?

  • WilHarris Wil Harris (@WilHarris) reported

    @spicer @WeArePlayground Aaaargh. Was trying to resist getting an Xbox Series X for this. You’ve just broken me! #toomanygames

  • PawRookie Rookie._.Paw (@PawRookie) reported

    @opygam3r @Xbox I feel quite the same way, as a PlayStation player. I only ever used an Microsoft account for Minecraft, but since T-Mobile offered Discord Nitro, which then offered 2 months of Game Pass Ultimate, I found the service delightful. I'd subscribe again if I didn't only play 3 games.

  • GGT_Gonz0 Gonzo Gaming Today (@GGT_Gonz0) reported

    @nicalis Has the Xbox issue where Repentance is only available as a $60 purchase been fixed?

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