Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
El Salto, JAL 1
Perth, WA 1
Riverside, CA 1
South Bend, IN 1
Evesham, England 1
Chartres, Centre-Val de Loire 1
Colorado Springs, CO 1
Newry, Northern Ireland 1
Edmond, OK 1
Barrow in Furness, England 1
Delabole, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Andry69420fanny AndryCraft98 (@Andry69420fanny) reported

    @sirBadd @jakewarsaw @GameForceTTV If they made it for xbox series X/S then downgrade it for xbox one it wouldn't be a problem

  • batzraph MEE-HAWL (@batzraph) reported

    @BlooberTeam @AnsharStudios Observer on xbox one x had stuttering issues when looking up and down. Observer Redux has sound issues on the intro and with in game. Tell me do you guys ever care about your products to patch them ?

  • mikezzzdagreat mike (@mikezzzdagreat) reported

    @wilsons449 @MouadZwed Is the squad battles glitch still working.... It's barely working for me on xbox players keep pressing the gk

  • huntermanmatt @huntermanmatt (@huntermanmatt) reported

    @PlayStation Cyberpunk 2021 on my pc, or the last of us 2 on my PS4 slim. Sony PS4 was the best console you ever made and you let us all down this year on the ps5, some people can’t see what you did but I know the Xbox is so much better this year and I’m ashamed of your console. Fix it soon!!

  • FishingPACNW 🦑🏒 ITS BEEN RELEASED 🏒🦑 (@FishingPACNW) reported

    @Hogwarts_Legacy All of you hating on cyberpunk clearly are playing it on an Xbox one. Xbox Series X I’ve had zero issue.

  • Smig31 Davey Smith (smig) (@Smig31) reported

    Is anyone having issues starting cold war on xbox one? @xboxuk @CallofDutyUK

  • Antichrist_01 Clay Venable Jr. (@Antichrist_01) reported

    Why is gta5 online not working on xbox one x!!! HUH Sun..

  • lastwastaken creme (@lastwastaken) reported

    @masnasty @charlieINTEL sounds like an xbox issue 🥱

  • fritzon Rasmus Fritzon (@fritzon) reported

    @JovialTrash Rocking a digital + physical copy? I had the same problem — I used the preload thing on the Xbox App without owning the game just to have the installation process out of the way, thinking I could pop the disc in right away when I got home — but no, they are separate installations

  • sociallynomadic Chris (@sociallynomadic) reported

    @ChelseyBloomerz I’ve not played it as much as AC Valhalla; had no real problems with it besides the original saving debacle (at least on Xbox). Immortals: Fenyx Rising is consistently crashing on PS5, but I don’t think it’s primarily down to Ubisoft

  • poxwa1 poxwa (@poxwa1) reported

    @XboxSupport I am trying to gameshare with a friend and for the past couple of weeks its been saying unable to connect to this service (My Home Xbox).

  • deathwish198510 DEATHWISH198510 (@deathwish198510) reported

    @dirtgame Yeah I'm hoping you fix the Xbox One crashes because I actually enjoy the career mode, plus getting online would be amazing too. Happy New Year

  • aukermania Christopher Aukerman (@aukermania) reported

    @DivineMindau Yeah :( It’s an issue with Xbox Series X screen capture right now. Hoping they fix soon. Halo 5 seems to capture super dark. No way to brighten before sharing from the console.

  • JohnPhilippB John Philipp Brandstötter (@JohnPhilippB) reported

    @HazzadorGamin Totaly agreed and when you talk about gamepass the same people trashtalk the Service just because its from xbox instead of seeing what an awesome Deal it is in gaming.

  • iMaainn HappyMuff (@iMaainn) reported

    And that’s exactly why I switched to PC gaming and got rid of Xbox. Worst customer service Ive ever experienced. Already been hung up on twice @Xbox @XboxSupport

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