Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • King0fChickens Robert Egan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@King0fChickens) reported

    @Ziggy_Princess_ Oh no,that sucks, I'm sorry about that. So far, I've been lucky with this gen console. (Touch wood) My Xbox One, I went to midnight launch and my console was broken day one 😢 lucky it was a straight swap. If it's within the year of purchase you'd think they could exchange it?

  • TomNovell TommyFootball (@TomNovell) reported

    @XboxSupport getting an error 0x803f900a everytime I try to play a gamepass game. My subscription is fully up to date nothing is working.

  • JimboCollins8 Jimbo Collins (@JimboCollins8) reported

    @EAHelp Lad your update broke the game, I still can’t connect to your servers it’s not a problem with my Xbox it’s a problem with youse pushing out crap without any tests

  • TheOldTechGuy1 Joe - TheOldTech (@TheOldTechGuy1) reported

    Anyone else have an issue with their Xbox One controller losing connection while playing on their PC? It did it via Bluetooth, I bought an Xbox One USB adapter, and it does the same thing.

  • tonythetitan84 Tony Fitzpatrick (@tonythetitan84) reported

    @FIDDYx7ttv @Microsoft @XboxSupport **** sake that’s useless! I’ve had so many issues with companies forcing you to use the ‘free benefits’ even though you already have them then charging twice like that!

  • KaymoTsebe95 BornAGooner (@KaymoTsebe95) reported

    @JDenman9 It's a glitch in the game, not PC hackers. I played a guy on xbox and the same thing happend, I paused, on his screen it said I left the game and the match didnt count for him, on my end when I resumed I was playing AI

  • Tigerguy2233 Josh cooper (@Tigerguy2233) reported

    @Xbox @Twitch Imagine having remastered biochock 1 and bioshock 2 you can't screenshot or even stream the game the two platforms need to fix their **** or they are going to end up going down just like everyone when people start revolting you will understand.twitch is obsolete

  • tm_rayzor James Conor (@tm_rayzor) reported

    @bottledmilk69 @XboxSupport This guy's will never respond I’ve tried so many times none responded, all I had to do was get an external support specialist who was able to resolve this whole issue of my account getting all messed up and it worked out perfectly, his page is Valken_tools00 on Instagram

  • DundeeFC1997 conner wallace (@DundeeFC1997) reported

    @DestinyBulletn @Bungie This is a PS4 or Xbox One issue or a PS5, Xbox series x and PC issue I have seen no word on what consoles are affected the most

  • Leszczuk23 Jordan (@Leszczuk23) reported

    @GetHigh_EyesLow @BandaiNamcoUS What are the problems for ps5 users for this game? On my series x it's saying "failed to load save data" and so fourth. And that I need a xbox one to update my save data to the latest version.

  • AndrewProbert18 Andrew Probert (@AndrewProbert18) reported

    @ATVIAssist why is my game chat not working? I can hear others, but no one can hear me. All settings are correct, mic not muted, I'm not muted in lobby, mic works fine for discord and xbox party but not game chat. Mic test can detect voice but won't work in game..

  • FableFix 🤓 (@FableFix) reported

    @gabecuzzillo im playing ape out and i love it. Can you fix the xbox version so I can unlock all achievements? I know there is a person out there that can help if you dont want to go back yourself

  • mycahig Micah ⭐️ (@mycahig) reported

    WHY WONT MY XBOX LET ME SIGN IN PLEAEE I WANNA PLAY PERSONA 5

  • Immaculate9E 24/7🌱Immanuel-High-Gamma@twit:~$ 🐐☥🕎☥ ' Hecbert (@Immaculate9E) reported

    @backiee_wall I noticed the @Xbox overhaul has been dramatically better, heightened responsivity and incredibly better GUI design choices are extremely apparent in this update. Picture preview is still missing and slide show doesn't respect user-specific settings. Can you please fix this?

  • AlexPol1547116 Alex Polanco (@AlexPol1547116) reported

    @XcloudTimdog Nah tim. I have receipts of the Xbox community completely dragging that game into the ground with all of the issues it had & saying things like “ this is what happens when PlayStation gets involved in development of a game “

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