Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 5
Berlin, Land Berlin 4
Chelmsford, England 3
Brisbane, QLD 3
San Francisco, CA 3
Lyon, Auvergne-Rhône-Alpes 3
Columbus, OH 2
Oak Creek, WI 2
Wiehl, NRW 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Amsterdam, nh 2
Charlotte, NC 2
Montpellier, Occitanie 2
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Madrid, Comunidad de Madrid 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Kingkeir Keir (@Kingkeir) reported

    @LucaHelvetica It's probably why they went so big for that Xbox one just to make sure. Remember there being some hacks to fix it going around like wrapping a warm towel round it or some ****

  • Exec_Official Braden “Exec” Hetrick (@Exec_Official) reported

    Damn the PS5 controllers really do have an issue with stick drift and just horrible joysticks in general. Only had this controller for like 2 months and have to get a new controller. Think imma just get an Xbox controller...... I'm coming back to the green side @Xbox

  • DrunkenBuzzsaw DrunkenBuzzsaw (@DrunkenBuzzsaw) reported

    @ConanExiles I haven’t played the game long (last two weeks or so), but really enjoyed it up until the last two days. Over those two days, I’m continually getting dashboarded (Xbox Home Screen), or the game freezes up. I’ve hard-rebooted everything with no luck. Is this an issue for others?

  • vantweny clint (@vantweny) reported

    @EAFIFADirect also this is a problem on pc and xbox. not just playstation @EAFIFADirect

  • TIM276O TiM2760 (@TIM276O) reported

    @r0beh @geronimo_73 I didn't like the games and the service. The exclusive games other than Infamous weren't for me, and I had no reason to stay there anymore. I've been loyal to Xbox ever since.

  • EddieBu29800566 Eddie Burke (@EddieBu29800566) reported

    @jamabing if theres a manufacture issue with it you can contact xbox and if their fault will replace or fix it.

  • A_D_A_M_95 A.D.A.M. (@A_D_A_M_95) reported

    @Ozymandias88_ Or how about game sales? PS4 (including PS5 sales) has sold almost 1.6 BILLION games, and was selling 601,000 games PER DAY last year on digital alone (closer to 900,000+ per day including physical sales). I've no problem if you like Xbox more, but don't use flawed logic.

  • ps5unban PlayStation 5 Unban Bot (@ps5unban) reported

    I read every line of EULAs and I am 100% confident that my banned machine and my banned friends did not violate them. Both were banned without a persuasive reason from your customer service! I had no issue with #XBOX and #NintendoSwitch for years btw! (3/7)

  • LatestMasher1 Robert 'Mash' Webster 📖 (@LatestMasher1) reported

    To those that will be playing Dead by Daylight today. I hope you have fun with Hellraiser dlc. I’m still waiting for Xbox to fix their disconnecting bug. But when I come back, oh boy I have got some catching up to do. XD

  • Calic102 Calvin (@Calic102) reported

    IM SO ******* SAD! I WOKE UP AND WENT TO GO PLAY HOLLOW KNIGHT AND MY ******* CONTROLLER IS BROKEN. Welp thats the last time im buying a Playstation controller I'm making the change to a xbox controller.

  • SCsupport SoundCloud Support (@SCsupport) reported

    @aye_nahh Hey there, sorry to hear. Have you tried re-installing the app? I'll pass this onto our developers as we do not have a dedicated team for the xbox app so the fix might take a little while. Hopefully this will change in the future! Best/A.

  • payn_dave Dave Payn (@payn_dave) reported

    @XboxSupport Not working for me, still.

  • LHF_Toni Ac3 Toni 🔪 Nekomancer 🐱 (@LHF_Toni) reported

    @AlexBrangwin @Xbox Battery-packs usually contain old gen batteries because they are really cheap and gets a "memory" if you're not re-charging them exactly as the manual says. Anything that doesnt come pre-charged out of the box are old gen batteries. Newer batteries doesnt have those problems.

  • man_compute Adapa (@man_compute) reported

    @UberFacts Here's some more facts, PS2 had a massive issue with the optical drive. I owned 3 Ps2's all went after a year or so, only had my 360 replaced once. Tired of the Xbox can't build consoles narrative, Sony have made many hardware mistakes too. But it never gets a mention.

  • Katharina_NH Kat (@Katharina_NH) reported

    @NoMansSky I still can’t update the game in the Microsoft store or Xbox app on pc. Does anyone have the same issue?

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