Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Chelmsford, England 3
Brisbane, QLD 3
Pawtucket, RI 2
Columbus, OH 2
Oak Creek, WI 2
Wiehl, NRW 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Charlotte, NC 2
Vancouver, WA 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Paris, Île-de-France 2
Tergnier, Hauts-de-France 2
Wheatland, MO 2
Givors, Auvergne-Rhône-Alpes 1
Chester, MT 1
New York City, NY 1
Dayton, OH 1
Conroe, TX 1
Doniphan, MO 1
Alton, IL 1
Racine, WI 1
Chicago, IL 1
Atlanta, GA 1
Wingate, NC 1
Citrus Heights, CA 1
Rochester, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Calixtous1 Calixtous (@Calixtous1) reported

    @its_menieb @Outriders Entitled. I see more people from xbox helping them out with detailed explanation about the bugs so they can fix it faster. Do better. Game is completely playable with no recognizable issues on xbox after a few days if you're still janina issues let them know what they are

  • lewy3131 Ethan Lewis (@lewy3131) reported

    @RavenSoftware How about just having Xbox and play station. Get rid of PC hackers. Sad you can’t fix the glitch. Probably due to your top players running aim bot for more hits. Pathetic.

  • Deegotjs oUnknown Snake (@Deegotjs) reported

    @XboxSupport Can you fix the servers. I havent beeen able to log in, play, or watch anything for the past 3 days............

  • JosephB75450910 Joseph Burris (@JosephB75450910) reported

    @Outriders I'm having an issue where everytime I go to my skills, the game crashes. I'm on Xbox series X.

  • xboxnewsclub Tee in real life💚🥇💚 WAKONDA in Gamesland 💚🎮🕹 (@xboxnewsclub) reported

    @xbox @XboxSupport @XboxP3 Can someone get the right people on it and get the Xbox rewards fixed permanently as this is now getting silly. Not working: Microsoft Movies & TV punch card Easter Sale punch card Easter savings punch card Now owed 10,500 points Ticket 1520825344

  • Medic_Gamer Medic_Mag (@Medic_Gamer) reported

    @Outriders why does this game keep crashing on XBox? This is an ongoing issue. 11 times today.

  • Flappy12921 MiaSanBayern (@Flappy12921) reported

    @metronetfiber Is metronet down/having issues? I cannot load anything Microsoft related (outlook, xbox, etc.) nor the metronet portal.

  • samuelhixson samuelhixson (@samuelhixson) reported

    @CallofDuty yo why do I get kicked after 1 game of search every time? It kicks me to my Home Screen of my Xbox. Fix this.

  • owainwj @_Owainwj (@owainwj) reported

    @Outriders hi, still getting issue on xbox1x. Not a server issue. But the game freezes or goes black and then after 10-20 seconds takes me back to the xbox dashboard. Has happened numerous times when playing campaign solo

  • _MattMitch Matthew (@_MattMitch) reported

    @Flappy12921 @metronetfiber Same problem here. Can't do anything related directly to Microsoft (Xbox or website). All other sites are fine. And only seems to be a problem with metronet.

  • 2kMondo_ it’s ok to snake everybody doing it (@2kMondo_) reported

    Anybody know how to fix Party chat audio on stream labs? Yes I already changed Xbox settings to you speakers and head set

  • HermanSalves herman salves (@HermanSalves) reported from City of Kingston upon Hull, England

    @KozukeHajime just to say yer mods are really great, I don't have a pc, I'm on Xbox, you have put some really good mods on, only trouble is Bethesda always does a purge of your mods.

  • SumitNa68627694 Sumit Nag (@SumitNa68627694) reported

    @XboxSupport My Series S in Indiana isn't able to connect to Xbox Live. It seems like several users in the midwest are experiencing problems. Internet is working fine in the house.

  • Zuptiiz Zuptiz (@Zuptiiz) reported

    @ReptileMaster98 @KrYpTZerO @XboxSupport Any fix?

  • Mixk71937289 Mixk (@Mixk71937289) reported

    @FortniteStatus Can I fix Xbox keyboard it won’t let me move it only lets me use my pic axe

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