Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • GSGOfficialYT Griffin Studios Gaming (@GSGOfficialYT) reported

    @TheFarm51 @ChernobylGame This game looks great but hearing alot of performance issues on Xbox One S. And noticed in other gameplay videos that the game freezes every few seconds when autosaving. Will these get fixed soon? Looking to try out this game but wanna wait for a polish

  • bubbabiglip77 TXJamesSmithTX (@bubbabiglip77) reported

    @2KSupport do yall have a fix for the nba 2k app crash for xbox series x. Crashing when im loading out of a my career game during the black screen loading in to the apartment

  • DemandNotice E (@DemandNotice) reported

    @OrigiGreatness You're changing the basis of the conversation. The point is the Devs are being taken care of...wasn't that what you were so worried about lol? My point is with Steam sales, Xbox sales, n moneys retain from Microsoft to put their game on its service....Devs are well taken care of.

  • JonWho212 Jon (@JonWho212) reported

    @xboxsupport Hi Xbox, my Xbox Series X crashes when playing @EASPORTSFIFA 22…I know others are having this same issue. Is there some sort of patch that will be put out or is this a hardware issue? #FIFA22 #XboxSeriesX

  • Callum69294432 Callum (@Callum69294432) reported

    @PrimaveraVills @Thearoged That the problem with xbox even previous gens have bad momentum when Nintendo is kicking your arse you should start to ask why

  • Ko0LNerd C D D (@Ko0LNerd) reported

    @Kujo1597 Did that work, the factory reset? Can you sign in & reload your games? I'm having the same issue since the Xbox update and can't sign in.#xbox #xboxsupport

  • Portal_Ingress Anon-X- (@Portal_Ingress) reported

    @RodFergusson @js19221981 @Blizzard_Ent If you would fix matchmaking for consoles then I would rebuy my refunded version for Xbox Series X so I can mitigate against the pickit/bot users on the PC version. I really believe in you and your team, and I hope you guys follow through with your timed allocated loot discussion

  • NaterStephanie StephanieHatesMinorities (@NaterStephanie) reported

    A dudey came to fix my xbox 720 yesterday

  • BurchettCalder Calder Burchett (@BurchettCalder) reported

    @XboxSupport 2k22 is broken, every time I try to hop on the spot for a game it takes me to game pass options to buy game pass, I BOUGHT THE GAME WHY SHOULD I NEED GAMEPASS TO PLAY A GAME I OWN!.

  • TheMCZX The World’s Friend, “ARMED ANDERSON” MCZX 💜💜💜 (@TheMCZX) reported

    Xbox I neeed y’all to update your user interface again the PS5 making y’all look so basic! Please fix it!

  • H3llfireSpecial HellfireSpecial (@H3llfireSpecial) reported

    @OminousWytch What's wrong with being happy with Xbox service Game Pass? Is not Xbox division supporting the game title or do you think they got it for free?

  • willdento William Denton (@willdento) reported

    This question comes from a very frustrating experience with fifa21 with the enhanced x|s version not working with Xbox One version. Stupid that I have to know what console they have in order to play them

  • bigrakes23 Jay Valentin (@bigrakes23) reported

    @Ronnie2K Bro fix this garbage game turning off my Xbox and my record on rec and park lmfao can’t even play turns off after a full game every single time talked to support talked to Xbox they say it’s up to y’all to patch it and still nothing? Y’all make all this money this is 2 yrs inarow

  • Danny16507358 mesenchymal stem cells/exosomes expert (@Danny16507358) reported

    @aarongreenberg I'm playing on base Xbox One with the Xbox series x controller, played the Halo infinite big team Battle and instantly I could tell the aiming on the controller is off. Like am I the only one who noticed that? Seriously Aming on controller is basically broken. Needs to be tight.

  • JessyKrohn Jessy Krohn (@JessyKrohn) reported

    @XboxSupport So been hearing people complain about NBA2K how it's shutting down the console completely halfway through a game if we could address that issue I'm sure the players would most appreciate it

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