Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 4
Atlanta, GA 3
Riverside, CA 2
Lee's Summit, MO 2
Grays, England 2
Sydney, NSW 2
Plymouth, England 2
Omaha, NE 2
Brussels, Bruxelles-Capitale 2
Southampton, England 2
Manchester, England 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Naaldwijk, zh 1
York, PA 1
Putney, VT 1
Ciudad Obregón, SON 1
Gloversville, NY 1
Sneads Ferry, NC 1
Cranbrook, BC 1
Milford, DE 1
Rocky Mount, NC 1
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg Region 1
Phenix City, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • KingDudley_XBOX King Dudley (@KingDudley_XBOX) reported

    Would be interesting if Microsoft is helping build/expand/rebrand SEGA Forever, so that it would be a subscription service and house a large portion of their library, much like EA Play. In return the SEGA subscription is added to Xbox GamePass Ultimate. 🤔 win/win?

  • Dingus2113 Justin Manthei (@Dingus2113) reported

    @CallofDuty Double XP not working on Xbox

  • LuvOfThaGame LuvOfThaGame (@LuvOfThaGame) reported

    The latest Alpha skip ahead dashboard update for Xbox from a day ago is so incredibly broken. Was hoping for an update before the weekend but didn't happen. 😬

  • tayti9286 Horace Gardner (@tayti9286) reported

    @BethesdaSupport i have fallout 4 in Xbox one and Everytime i play from Dr. Amary to the rail road is freezing, with out any notice or error

  • Hypergalaxz Jace (@Hypergalaxz) reported

    @Zenith_ATOM @ItsCsteph @charlieINTEL You actually can’t do the last step of the easter egg because of it, the one where you align the satellite. So that means the easter egg isn’t possible on xbox until they fix this.

  • NorthernZoot NorthernZoot 🎄☃️🎁 (@NorthernZoot) reported

    @Crazygamer360 @Xbox @XboxSupport Well, it's not really a SUPPORT issue. I'm sure the app does exactly what it's meant to... Just not sure what it is meant to do.

  • JaylivinThaLife 1shot1killdd Twitch Affiliate (@JaylivinThaLife) reported

    @Microsoft when will we get more Xbox series x. Might as well just put them in store online is not working.

  • ace_synth Synth Ace (@ace_synth) reported

    I Just got hit off by iqlxpu on Xbox @Xbox please fix this

  • snoosnoo13 Andrew Pryor (@snoosnoo13) reported

    @JezCorden If Sword and Shield had came out on Xbox with the numerous issues it had, what do you think the score would have been? I’d have to think 60’s or 70’s, the online play is crap, tons of pop in, meh graphics, and not even voiced like every other rpg since about the ps2 has been

  • MenaceJR1911 Menace (@MenaceJR1911) reported

    @Microsoft is there a fix for the controller on Xbox series X randomly disconnect and not being able to connect until the console is shut off and then back on

  • TheRealDougDrew Doug Drew (@TheRealDougDrew) reported

    @Xbox fix the controller desynchronize issue otherwise it'll be the new joycon drift

  • Shadowggamepla1 Shadow'g game play (@Shadowggamepla1) reported

    Cross play not working prop I am on Xbox one s and can't play with PS always says its full and the same with wen u they get them in my crew and there just me in my crew newd to be sorted guys help me plz

  • daphuque Wut (@daphuque) reported

    @EAHelp mind explain why the Mass Effect trilogy games keep disconnecting me from Xbox Live? Been trying to play for several days, and I've redownloaded multiple times, but continue getting the same error. As soon as I boot I'm "disconnected" while clearly still online. 😡

  • jeff_littlee Jeff Little🦇 (@jeff_littlee) reported

    @PrimeVideo Can you please fix your XBOX app? No offense but it’s terrible. Cant even see what i’m searching in the search bar, as well as not knowing what category i’m looking for. It doesn’t highlight anything.

  • jeff_littlee Jeff Little🦇 (@jeff_littlee) reported

    @AmazonHelp no, this doesn’t help. I just told you what the problems were. Log into Prime video on the XBOX & try to search for a movie/ try scrolling up to the categories. It doesn’t highlight the letters or the categories so you have to play a guessing game to find what you’re looking for.

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