Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 5
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Büttelborn, Hessen 2
Medford, NJ 1
Brackenheim, Baden-Württemberg Region 1
Takoma Park, MD 1
Oelsnitz, Saxony 1
High Wycombe, England 1
Hudson, FL 1
Seattle, WA 1
Creil, Hauts-de-France 1
Lund, Skåne län 1
Vancouver, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • deschain1994 DT (@deschain1994) reported

    @Raven44767143 @ac_museum @Xbox Damn so you do not know how game pass works do you? They are not exclusive to the service. You can buy the games still. A lot of them are only on there for a limited time anyways.

  • Christian6jones Christian Jones (@Christian6jones) reported

    @JP3Official This has never been a problem until they added cross platform and Xbox servers. They will/have to fix it

  • vishawn13 felix (@vishawn13) reported

    @ATVIAssist I got a issue on xbox one where I have purchased Cold war ultimate edition, but it keeps asking me to repurchase the game. can anyone help me please? #coldwar #support #warzone

  • TruPerformance AJ (@TruPerformance) reported

    What’s the point of the skip sign in option on #Xbox if you have to sign in to do anything? Need offline accounts

  • Bryker21 Billy Ryker (@Bryker21) reported

    @mattswider @techradar anyone reporting trouble getting on Xbox live

  • harp_mikey Mikey Harp (@harp_mikey) reported

    @ChivalryGame My key is not working on my Xbox, is there a way for me to get a different one while I wait for whatever’s wrong to get fixed?

  • veltixz Veltixz (@veltixz) reported

    Hey can anyone help me with a problem. Every time I start my Cold War on the Xbox series x it’s just closes the game and I’ve reinstalled, reset, and I have the new gen version so what’s wrong

  • Browser_H1story So1oz_ (@Browser_H1story) reported

    @ClamyTrueColors @VPKevinButler @PMaka1991 How so? I didn’t say anything about Xbox having any launch exclusives, all I said were company’s want players to get a feel for the game without problems

  • Sergeanta7xlive Nick Cunningham (@Sergeanta7xlive) reported

    @XboxSupport I can’t connect to the network on my series X, Xbox one or my phone app. Saying there is an issue with the my nat type. I’ve reset my router twice still nothing

  • tnathan62084056 _t.nathan_ (@tnathan62084056) reported

    @ChivalryGame @Chivalry2Game I can’t even play with my friends on Xbox can you please fix this

  • MrReckless94 ☠️MrReckless94☠️ (@MrReckless94) reported

    Mid game on CoD, doing pretty well....Xbox decided to boot from part and game ....******** man!!! That’s 2 nights in a row I’ve had this problem 😭

  • Raven44767143 DarkPrince Raven (@Raven44767143) reported

    @ac_museum @deschain1994 @Xbox if Microsoft ever decided to kill the service, that game is gone.

  • NSRTactical Dave (@NSRTactical) reported

    @Microsoft fix your problem with some internet services not being able to connect Xbox live. Not being able to play when I want is getting really annoying. I’m sure there’s plenty of others that feel the same.

  • TruPerformance AJ (@TruPerformance) reported

    What’s the point of the skip sign in option on #Xbox  if you have to sign in to do anything? Need offline local accounts

  • GuyNamedPubert GuyNamedPubert (@GuyNamedPubert) reported

    @XboxSupport Did this also fix the data packs not being available to install?

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