Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 5
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Büttelborn, Hessen 2
Medford, NJ 1
Brackenheim, Baden-Württemberg Region 1
Takoma Park, MD 1
Oelsnitz, Saxony 1
High Wycombe, England 1
Hudson, FL 1
Seattle, WA 1
Creil, Hauts-de-France 1
Lund, Skåne län 1
Vancouver, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Takhar77 Sunny (@Takhar77) reported

    @FRG_Nebula_ @IGN Unless your Xbox Series X is different than mine, it doesn't run "great" on the Xbox Series X - its not native 4k, HDR doesn't work, and has all sorts of technical issues. Its an Xbox One X using a backwards compatibility feature set to play on Series X until next year's patch

  • TyLakeShow TYLAKESHOW💛💜 (@TyLakeShow) reported

    my Xbox has had multiple issues already @XboxIE_Official now I can’t even launch certain games?

  • Frozohne Frozohne 🧊🚀 (@Frozohne) reported

    @PowerGotNow @Relays_ A lot of problems my Xbox just randomly turns off it’s unplayable for me

  • NiGamingStudio Ni Gaming ❎🎄⛄ (@NiGamingStudio) reported

    @IGN @KTX_games Idk what the problem is, I'm have 0 game breaking issue on the Xbox Series X. Just small bugs that you see in most games. The game is great and might be my all time favorite.

  • YTDemiseFN TSE Demise (@YTDemiseFN) reported

    @EuroSZN1 The only problem with me switching to Xbox is I use touchpad on ps4 controller so I’ll prob just end up switching to right hand claw only and switching my binds a bit

  • fade_colors ColorsFadeGaming (@fade_colors) reported

    @That_Blueberry_ @PaulTassi I'm not sure another year in the hopper would have fixed the problem. It runs fine on a PC. It runs fine on latest gen XBOX. It's old console hardware that's the issue.

  • EvanDeska Evan Deska (@EvanDeska) reported

    You try coordinating a full studio with hundreds of ppl and testers and hope everyone is on the same page dang near impossible. I expected bugs seems like every game has them now. I'm on Xbox one X and havent had any issues as of yet with hours played in.

  • LorcanKelly14 Lorcan Kelly (@LorcanKelly14) reported

    @assassinscreed @UbisoftSupport For the past week I haven’t been able to load up Ac Valhalla on the Original Xbox One. It takes an inordinate amount of time to boot up and then always freezes on the “checking for add ons” section. I love this game and I really want to keep supporting it. Please fix this

  • Jacques598 Jake (@Jacques598) reported

    @GameOverGreggy I’m running on an Xbox one s and I’m 30 hours into the game and it runs fine and the graphics are decent it’s only crashed once the only problem I’ve had so far is sometimes the textures take a minute to load in but that’s very rare I just don’t get it

  • CovfefeRanger1 President Elect Derek (@CovfefeRanger1) reported

    @Xbox any idea when the issues with cold war are going to be resolved?

  • Andrew_Reiner Andrew Reiner (@Andrew_Reiner) reported

    @AndyDots Lots of issues on the base PS4 and Xbox One.

  • Anarkii_ Anarkii (@Anarkii_) reported

    @matthewjmartin_ @geoffkeighley What happened was they developed it for high end PCs, and then back ported it to consoles, removing features. The end result was a game that is now so broken on Xbox and PS4 that only a few months of proper optimisation can fix it. I’d say expect a downgrade in Rez for starters

  • CBBKS1 CBBKS (@CBBKS1) reported

    @RealBertSaenz @Mark_Medina I’ve had no issues on Xbox one x.

  • CodyShaneWare Cody Ware (@CodyShaneWare) reported

    @DylanW419 Graphical issues? I have a Xbox one X and I put the game down and requested a refund. It turned my console off about 10 times and crashed so much I couldn’t finish 1 level

  • _DEEP_SIX_ Dazza (@_DEEP_SIX_) reported

    @XboxGamePassPC I need help I can't contact customer service on xbox website. Trying to resolve my problem with game pass on xbox series x

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