Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 5
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Copenhagen, Region Hovedstaden 1
Glasgow, Scotland 1
Medford, NJ 1
Brackenheim, Baden-Württemberg Region 1
Takoma Park, MD 1
Oelsnitz, Saxony 1
High Wycombe, England 1
Hudson, FL 1
Seattle, WA 1
Creil, Hauts-de-France 1
Lund, Skåne län 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • prenny042 dub bossman (@prenny042) reported

    @XboxSupport Fix the party’s ffs

  • maaja13 Justin Kennedy (@maaja13) reported

    @XboxSupport I’m a firefighter/paramedic & invested $3000 on an account that you won’t help me with so I can play again! The problem is from faulty activision ID “linking”. Now I can’t unlink to resolve it, your support has done nothing to #help #CustomerService #FirstResponders

  • ThreeGreen21 Dale Doback (@ThreeGreen21) reported

    @CrushingOnSaban xbox tried to slide into my dms. Did you get your issue resolved?

  • RatSqxasher RatSqxasher (@RatSqxasher) reported

    @PaulieEsther1 Xbox player: I have next to no issues against PC players the only advantage they have is being better at nurse and huntress

  • Killerqueenbee6 Honeybee 🐝 (@Killerqueenbee6) reported

    @Fiona_is_babeh @Twitch On xbox? Yes I did like 7 times. Twitch is broken as **** and will continue to be for all console streamers.

  • therusty0ne Therusty0ne (@therusty0ne) reported

    @LowlyEidolon @Xbox First 2 from Microsoft the last one from a reseller. Due to lockdown rules they shut their physical store and their online store keeps telling me that I need to resolve the issue in store. Catch 22. Just hope our restrictions are lifted before mid February.

  • dhurgha27359050 Dhurgham (@dhurgha27359050) reported

    @XboxSupport @XboxGamePass Why the xbox game pass service is not available in Iraq?

  • ButternuggetXd1 The Hunterrrrrrrrr (@ButternuggetXd1) reported

    @Treyarch the streetsweeper challenge is still broken on xbox pls fix

  • LowlyEidolon Lowly (@LowlyEidolon) reported

    @therusty0ne @Xbox I'm not sure on the law, I find it confusing but some places seem to suggest electronics are covered by a 3 year manufacturer warranty, and I hope you get your issue resolved, I have one reliable one X and one faulty Scorpio, they will likely never get fixed

  • DeusExEverto No (@DeusExEverto) reported

    @MarzDaTroller @SamuelW76112746 @Xbox Maybe a broken one. You're tweeting from an Android.

  • Chargameyt Super Carlo Gaming (@Chargameyt) reported

    @rey41196795 @Gid45834889 @AmongUsGame Also i love how they can get the Xbox and Epic Games accounts to talk to them, but can't fix their extremely broken game.

  • Aroon34963526 ArransChannel (@Aroon34963526) reported

    @XboxSupport Please fix party chat cutting out, cant even have a conversation

  • kiraroberts123 kira roberts (@kiraroberts123) reported

    @XboxSupport why are the party chats lagging??? Please fix this im trying to game 🤬🤬🤬

  • TheRevenite TheRevenite (@TheRevenite) reported

    @Seven_of_7_ @Xbox Unfortunately, release now, attempt to fix until the next game comes out and repeat process is the Publisher mindset.

  • Gromwich Gromwich (@Gromwich) reported

    @XboxSupport I'm having trouble with the party chat keeps cutting out has been doing it all day too

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