Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:


Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Lindlar, NRW 39
London, England 13
Stoke-on-Trent, England 12
Mexico City, CDMX 10
Sydney, NSW 7
Paris, Île-de-France 7
Teresina, PI 6
Rome, Lazio 5
Plymouth, England 5
Manchester, England 5
Milan, Lombardia 4
Rio de Janeiro, RJ 3
Monterrey, NLE 3
Glasgow, Scotland 3
Berlin, Land Berlin 3
Mérida, YUC 3
Tijuana, BCN 3
Guadalajara, JAL 3
Porto Alegre, RS 3
São Paulo, SP 3
Norwich, England 3
Las Palmas de Gran Canaria, Canary Islands 3
Melbourne, VIC 3
Sheffield, England 3
Brisbane, QLD 3
Preston, England 3
Colorado Springs, CO 3
Edmonton, AB 3
Toronto, ON 3
Montréal, QC 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:
  • Superfan (@FP_Superfan) reported

    @hawk954 @Xbox This is why I never buy next gen consoles close to launch...too many bugs/patches/ the time FF14 moves to PS5, should be much better.

  • FUT Blitz (@blitz_fut) reported

    Being in the Xbox menus after being up 5-2 and a guy pauses for the whole timeframe gets me kicked. What a load of **** that is. Why is that even a problem. Can’t even explain how stressed this shitty game makes me. No idea why I keep putting myself through it

  • sony (@slapshotbear) reported

    @Walmart walmart sucks..ordered an Xbox series x after trying for months and they cancelled my order a day later because they can't figure out how a credit card works. Pathetic online service that will never compare to Amazon. 🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕

  • That Phantom Crash Lady 💙 (@LittleBeeLight) reported

    @BrizzyVoices Phantom Crash on the xbox. It had all the feels. If I was allowed to pick another - Morrowind GoTY and Deus Ex

  • Master Moustache (@yeetkunedo) reported

    @JakeTNeubauer @Venny_Evan @Xbox Xbox Live has dedicated servers for a handful of titles. The rest are peer to peer using XBL as a matchmaking service.

  • Hope & Happiness Ahead (@ArtistDuality) reported

    @Xbox This apology means nothing until you are able to explain how a price hike for your online service, while PS and PC are free, could possibly have been considered by your people as “best for us”. You tried to pray on apathy and you failed. I’d respect you more if you admitted it.

  • Jake Jensen (@SapphireEXOne) reported

    @TlerDrden @Ricepudding42 @Xbox So let me put it in terms you can understand. You bought a brand new phone, let's say it's a Samsung. You get home, and can't figure out why the WiFi or cell service isn't working. Turns out, you need SamsungSub Gold to use these features. Does that make sense to you?

  • Doron (@_DoronD_) reported

    @Xbox Guys, I love the Xbox and gpu, but wtf were you thinking trying to pull that **** on gamers? Did you think everyone would just shut up and accept a 200% increase in price for a service everyone else offers as well? Come on...

  • JohnJohn (@JJ_RaW_n_UnCUT) reported

    @Puertorock77_ You're stupid, Xbox Live is far superior than Playstation Network. The price of the service has barely changed since it came out 17 years ago. People need to stop whining, especially anyone with a job. Either way the plan is to get everyone on Ultimate Pass if that wasn't obvious

  • DefunctHunk (@DefunctHunk) reported

    @Dansgaming @Xbox "pro-consumer"?? They intended to drastically increase prices and changed their minds due to serious PR issues and public backlash. What's "pro-consumer" about that? You're either extremely naive or a shill.

  • Nelly (@FunnyMrNel) reported

    @XboxSupport Hi guys. My xbox pc app will not display all available games on game pass? It only loads up to the letter D. I've tried reinstalling etc. Is there a glitch? Thanks.

  • 400 Pound Man (@Murfs__) reported

    @ugghmm @KEEMSTAR @Xbox The xbox one controller has the most broken joysticks out of any controller, the dead zones are so bad that you can move the stick 70% to the left or right and barely move whatsoever

  • Anubis020 (@lucario020) reported

    @SonOfStormcloak @Xbox Im pretty sure when Sony has put FIFA for the PlayStation plus free games the customers didn’t like it, complained and Sony changed it the next day. Never had a problem with them. Still think tho Microsoft should be just pc based. But that’s just me. People can do whatever.

  • Oscar (@Oscar34350330) reported

    @itsmeparixit @Xbox That’s dumb. You cry about the prices being to high. Then cry when they fix it. I swear some people are impossible to please.

  • Thomas de koster (@Thomasdekoster2) reported

    @XboxSupport I am having serious problems, and I bought the premium edition, I would like to be compensated for not being able to play this game. Could anyone contact me please.

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