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Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Nezahualcoyotl, MEX 2
Paris, Île-de-France 2
Chihuahua, CHH 1
Akron, OH 1
Melbourne, VIC 1
Leeds, England 2
Saltburn-by-the-Sea, England 1
Cincinnati, OH 1
Alton, IL 1
Viburnum, MO 1
Lincoln, NE 1
Naaldwijk, zh 1
York, PA 1
Putney, VT 1
Ciudad Obregón, SON 1
Gloversville, NY 1
Sneads Ferry, NC 1
Cranbrook, BC 1
Milford, DE 1
Rocky Mount, NC 1
Riverside, CA 2
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg 1
Phenix City, AL 1
Orange Park, FL 1
Saint-Romain-de-Colbosc, Normandy 1
Decatur, AL 1
Lee's Summit, MO 2
Belfast, Northern Ireland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • IHateMyXHandle
    Jordan Humphrey (@IHateMyXHandle) reported

    @reneschott74 @Xbox @SquanchGames I literally hasld a glitch on the first boss where the only solution available was deleting your save and starting from the beginning. I have never seen a glitch that bad in a released game. And the game wasn't fun so I just stopped and uninstalled it.

  • SeriousBear9748
    SeriousGamer (@SeriousBear9748) reported

    @KoreaXboxnews @Xbox @FinalFantasy It might happen later, not every game were available on Cloud service since day it launched We will get update soon

  • hamdod69
    g (@hamdod69) reported

    @Xbox My only problem with this, is that you appear to have not learned your lesson about making 2 tier consoles. The series s was the worst decision ever and holds back game development. Please don't do that again for future consoles

  • iamcandyivie
    Iamcandyivie©️ (@iamcandyivie) reported

    @Xbox And the made us believe series s was the problem 🙁

  • TheChosenOne799
    LFC (@TheChosenOne799) reported

    @bigfootravis @Xbox I have the same issue I pre ordered on the series x the add ons downloaded but the base game says not compatible

  • redhawk44102
    redhawk44109 (@redhawk44102) reported

    @Xbox @ASUS_ROG Specs are pretty cool but my main concern is stick drift because I'm gonna keep it a band as a long time gamer since 89 if that thing is using potentiometers that's gonna break more often than my bones and I've at least broken a bone once a year for the last 6 years

  • marianzera
    RoundTripGCR.5mbK (@marianzera) reported

    @XPalad1 @Xbox Problem is that it's only just a handheld with fixed controllers. With Switch you have both options. And 2 controllers (joycons) anywhere you go. And way less heavy.

  • Airmans84
    Airman84 (@Airmans84) reported

    @finalfantasyxvi @Xbox now if you could only make the PC version not crash

  • BrianAdam992805
    Brian Adam (@BrianAdam992805) reported

    @ultimablackmage @Xbox @GuyFawkesRetro It's also because they want the era of console with a disc drive, and it's not a bad thing For backwards compatibility yes, but like Sony does same and it's not a issue because disc for these olds games are not made anymore

  • janky_ase
    JankyAce (@janky_ase) reported

    @Xamoel @Xbox @RaceCrossWorlds Microsoft doesn’t own Crash or Spyro buddy….that’s NaughtyDog, NaughtyDog need to be the ones that need to approach Sega or Sega needs to approach them for this to happen and i only see 1 out for he 2 making it into the game and it’s definitely the more popular one out of the 2

  • PhillyPhan1001
    Philly Phanatic (@PhillyPhan1001) reported

    @Xbox @CallofDuty Fix the THPS 3+4 demo. Nobody who pre-ordered can play it. @XboxSupport

  • BilalZaoujal
    bilal Zaoujal (@BilalZaoujal) reported

    @D_G_Add @Xbox And what's the problem?

  • animefrasier
    Spencer Frasier (@animefrasier) reported

    @CharioBro @Xbox Clearly its not or they wouldn't have 3rd party and indie supporters but whatever keeps you going the issue they have is do fully phisical release games and and keep xbox game studios games exclusive on xbox and pc just like ps5 games stay on ps and pc

  • greninjaplk
    Greninja (@greninjaplk) reported

    @J_ROOST @Xbox I think the problem is Pokémon Company with the strategy is 1 game 1 year for the cards and the anime ! No games Pokémon no cards and no anime !

  • blizzardjesus
    blizzardjesus the Red Comet (@blizzardjesus) reported

    @Xbox They need to fix the frame rate of the characters.

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