Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Juárez, CHH 1
Copenhagen, Region Hovedstaden 1
Glasgow, Scotland 1
Medford, NJ 1
Brackenheim, Baden-Württemberg Region 1
Takoma Park, MD 1
Oelsnitz, Saxony 1
High Wycombe, England 1
Hudson, FL 1
Seattle, WA 1
Creil, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • HenryAsh13 Henry Ash (@HenryAsh13) reported

    @Mojang_Ined Error reads: "The game you are trying to play is not supported by this device." This statement is clearly not true as I can easily open and play on Bedrock Edition via the new launcher downloaded from the Xbox App. (I am using Windows 11 OS, maybe this is causing a problem?)

  • DOSSY24 DOSSY 💜 (@DOSSY24) reported

    @priimadawna a bunch of xbox players saying this and i never had this problem 😭

  • StuFairbrother Stuart (@StuFairbrother) reported

    @UbisoftSupport It’s the same error code every time and I can play every other game on my Xbox, it is all@on line and working fine, please assist, thanks

  • Laundry05844065 Isaac (@Laundry05844065) reported

    @XboxSupport I can't open my Xbox home tab, it just pops up an error message everytime

  • xVallySimp xValkSimp (@xVallySimp) reported

    @MonsterclipRSPN Can’t even play the new season on Xbox. The lobby is broken for me 😭

  • xVallySimp xValkSimp (@xVallySimp) reported

    @PlayApex Is anyone else having an issue on Xbox where the lobby is broken and won’t let you play?

  • aldnet Josep Roura 🌈 (@aldnet) reported

    @XboxGamePassPC @Xbox Installed, the Launched try to updates and fails, and no way to fix it

  • SfgStriker Striker (@SfgStriker) reported

    @QueenBabby8 @demonslayer_hc @Chadlynn97 They don't realy know, bot because of anything on their end as no one else is having this problem but xbox as they haven't changed anything to the game but from recent tweets we have a rough time frame of later tonight to early tomorrow if it doesn't happen do not blame them!

  • JtheMoistMan moist (@JtheMoistMan) reported

    @XboxSupport What about the dogshit download speed? I'm usually steady at 300+ mbps, but I'm only getting 10-14mbps. It's not my internet either because my ps4 had no trouble

  • NaterStephanie StephanieHatesMinorities (@NaterStephanie) reported

    A Steven came to fix my xbox 720 yesterday

  • Link1709 Jon (@Link1709) reported

    @DixiePixie33 @thericer @XboxSupport They sent me a link to send in an problem report b

  • iSportzZ #SisProtector💪🏽💯 (@iSportzZ) reported

    There’s still no fix for the Xbox cutting off when you play 2k?

  • DissectThe80s Dissecting The 80s (@DissectThe80s) reported

    @Team17 @Overcookedgame What about the Xbox character select glitch? If either player selects, the other players selection boxes randomly jumps to other characters.

  • MalukuAlifuru Simon (@MalukuAlifuru) reported

    @FortniteStatus are the servers down? I’m stuck at the loading screen “checking entitlements” i play on Xbox One

  • gossamer_ghost 🇺🇲 (@gossamer_ghost) reported

    @RidersRepublic Anyone know if the crashing issues on Xbox consoles has been fixed?

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