Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 4
Atlanta, GA 3
Riverside, CA 2
Lee's Summit, MO 2
Grays, England 2
Sydney, NSW 2
Plymouth, England 2
Omaha, NE 2
Brussels, Bruxelles-Capitale 2
Southampton, England 2
Manchester, England 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Marietta, GA 2
Viburnum, MO 1
Lincoln, NE 1
Naaldwijk, zh 1
York, PA 1
Putney, VT 1
Ciudad Obregón, SON 1
Gloversville, NY 1
Sneads Ferry, NC 1
Cranbrook, BC 1
Milford, DE 1
Rocky Mount, NC 1
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg Region 1
Phenix City, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • sambrano_isaiah isaiah sambrano (@sambrano_isaiah) reported

    @Xbox Crash 4

  • madi_r6 ‏ٍٍ (@madi_r6) reported

    does anyone else’s new xbox just randomly crash like this is a reoccurring issue

  • CafcChunes Chunes_CAFC (@CafcChunes) reported

    @SoT_Support I live in Hong Kong and can never find an Xbox server. It takes 10 minutes to connect and then just joins a crossplay anyway. Is there a fix?

  • Skagoni9850 Skagoni (@Skagoni9850) reported

    @scott_wicker @mcreavace @BungieHelp I have never had my game crash at any point on XBox, PS or PC...

  • DefNotJourdan Cyber Jourdan (@DefNotJourdan) reported

    @RetroEthan64 I tried with an Xbox One, Xbox 360 and PS4 controller, and the game refuses to recognize any of them. Haven’t tried my Steam controller yet, but I hate that controller. I wouldn’t want to use it anyway. Apparently a lot of people are having issues using controller on PC.

  • AntonioGEOM7 Antonio GEOM (@AntonioGEOM7) reported

    @XboxSupport after this month's update my xbox doesn't fast start anymore! there is no way to use that setting! the console turns off as if power saving is set. I rebooted, shut down and reset but nothing remains the problem .... Help !!!!

  • SergeantNeko Daniel Harrison (@SergeantNeko) reported

    @Xbox Crash Team Racing on PS5. PS5 upgrade when?

  • TheTomJah Tømmy (@TheTomJah) reported

    @pxtel_N Im not but you went on a diff route now and Xbox games has broken records and all that aswell. What do you mean by benefited the lives of others? I mean… isnt that somewhat the point of all games

  • sxlarrs Sxlar 🐇 (@sxlarrs) reported

    @antxxn once you disconnect it from another Xbox account it can’t be connected again

  • JimmyButboozled James Butler (@JimmyButboozled) reported

    @OtherMattButler Did u fix the xbox or are u edging me

  • Ozymandias88_ Ozymandias (@Ozymandias88_) reported

    @XanderXCIV @LopezFonzy @Romudeth It's not 120$ for the online service though. The online service (gold) is just as much as it's on the PS. Gamepass is 120$ for the online service + hundreds of games. Those games alone would cost 70$ each on the PS. Xbox is simply cheaper.

  • GamerGeekHawk GamerGeekHawk (@GamerGeekHawk) reported

    @tronam @JeffGrubb Just as gamepass is doing now it will attract subscribers wanting the cheaper option of games through a service. It will grow users outside of Xbox without the need to own one using Xcloud. They don't have to keep any game of other platforms they'll still make money as publisher.

  • ps5unban PlayStation 5 Unban Bot (@ps5unban) reported

    I read every line of EULAs and I am 100% confident that my banned machine and my banned friends did not violate them. Both were banned without a persuasive reason from your customer service! I had no issue with #XBOX and #NintendoSwitch for years btw! (3/7)

  • kc626kc kc626kc (@kc626kc) reported

    @Earnesty I first knew XBOX when I bought a Windows Phone and play games with it at 2013. Then I become a MS fans and XBOX fans. Unfortunately I found my X1X broken yesterday ！

  • WolfVsWolf82 WolfVsWolf82 (@WolfVsWolf82) reported

    @EAHelp Are you aware of the issues with Xbox #MassEffectLegendaryEdition dash boarding players on Xbox consoles when “pressing any button “ on the title page of the game when headphones are used for game audio? If not, where can I put in a ticket? Link please. Thanks

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