Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 5
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Büttelborn, Hessen 2
Takoma Park, MD 1
Oelsnitz, Saxony 1
High Wycombe, England 1
Hudson, FL 1
Seattle, WA 1
Creil, Hauts-de-France 1
Lund, Skåne län 1
Vancouver, WA 1
Chelmsford, England 1
Charlotte, NC 1
Lowell, IN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • DenOutlander Shane Hetherington 🐍 (@DenOutlander) reported

    @XboxSupport any known issues with the Microsoft Rewards app, it's been crashing upon launch all morning, returning the error: 'Oops, looks like something went wrong, Service Unavailable. Please try again"

  • LOARille Niko Theiß (@LOARille) reported

    @XboxSupport Ive got a Problem with my Games. I cannot play my own Games Even tho i bought them. Shared Games Im able to play. I Tried everything, like selecting the Console as Home-Console and removing my Account and Ressign into it. Please can you help me or is it general atm?

  • DeekeTweak Derek Strickland (@DeekeTweak) reported

    2) How Microsoft's supposed contractor clause will affect game development as a whole. We've seen multiple first-party Xbox games become interrupted because of various issues that may stem in part from the contractor policy.

  • BoothNinja81 [mcp] (@BoothNinja81) reported

    @MicrosoftHelps @XboxSupport What’s great is getting one and not immediately having to send it in for service and wait another month+ to get it back. Still waiting. Do not recommend any one buying from the design lab.

  • _Onegamer RB-Wan Kenobi 💥 (@_Onegamer) reported

    @BradSmi @Nintendo @Sony Sir, as a consumer for both Xbox and PS, I’m fine with the way things are now. If Nintendo wanted COD on their platform, I’m sure the market leader would of done so decades ago with no problems. Nice PR stunt though.

  • DHD_2022 Dark Humor Designs (@DHD_2022) reported

    @RaveofRavendale You need to fix this game seriously. I'm enjoying it, when I can play it. Have to force close multiple times on Xbox just to actually start the game. Multiple quests are bugged and unable to get completed. Targets are missing for the target challenges. Silence is not needed atm.

  • tylergriffiths0 Tyler Griffiths (@tylergriffiths0) reported

    @DeeGeeGames2009 And Crash Bandicoot is now everywhere. Nintendo, Xbox and PC

  • pauldespawn PaulDespawn (@pauldespawn) reported

    @djamilayasmin @cultofthelamb I had issues at launch on Xbox and PC too. It got better after patches but the longer I played the worse it got. Which is a damn shame as the gameplay is excellent

  • matthangzhou Matt (@matthangzhou) reported

    @dg1t1zed I’m getting an oops error. I hope it’s not long term. Last time I couldn’t access for over 2 months @XboxSupport were so slow at replying and the complaints team ignored me. Lost all my streaks etc

  • jimbo619y2j Jimmy (@jimbo619y2j) reported

    @vaccaro3d I still don’t get this take. Xbox fans are mad that PlayStation has been dominating Xbox in console sales for decades thanks to exclusive IP’s and titles, and now that Microsoft is trying to even the odds, exclusive IP’s are suddenly a problem because Microsoft owns them???

  • TimoTim19 Cebo (@TimoTim19) reported

    @CompostSmurf @jedi_williams @Puertorock77_ You mean games that couldn't run on Xbox One without it dipping into the mud teens? Or do you mean nextgen games running on their sub $300 nextgen console? I don't see the problem here...

  • CapAgeX CapAgeX.eth (CAX) (@CapAgeX) reported

    @FortniteGame Speaking of the tailored experience... Is there finally an update/bug fix for the couch co-op on xBox/PS today? Chapter 4 is hardly playable in splitscreen because of the numerous bugs. Ps.: Yes, all found bugs already reported since Sunday (Discord).

  • neobluemax Max (@neobluemax) reported

    @ShadowFoxArche MS wants to and always has been trying to be an entertainment provider. Eventually Xbox will only be a service that runs in all devices and won’t be a console.

  • guszulrus GUSZULRUS ATDAYBREAK (@guszulrus) reported

    @RisingBlur @MarcelColeman94 MHR is Day1 on Xbox. true or not... more game on Service is not bad. but the timing needs to be right. if it's come so rapidly so many. it will make people don't want to buy games more and more. PS+ No day 1 has fewer recent games compared to GP.

  • km_jansen Kevin Jansen (@km_jansen) reported

    @CallistoTheGame awesome game with some amazing scenery. Too bad on xbox series x the raytracing is broken, and hope you will overhaul the combat and weapon/item selection mechanics. It just doesn't work well. And because of that there is a lot of frustration in the game

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