Xbox Live Outage Map
The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xbox Live users affected:
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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 6 |
| Berlin, Land Berlin | 4 |
| San Francisco, CA | 3 |
| Wiehl, NRW | 3 |
| Lyon, Auvergne-Rhône-Alpes | 3 |
| Bengaluru, KA | 2 |
| Leipzig, Saxony | 2 |
| Wheatland, MO | 2 |
| Rouen, Normandie | 2 |
| Santa Coloma de Gramenet, Catalunya | 2 |
| Lille, Hauts-de-France | 2 |
| Strasbourg, ACAL | 2 |
| Munich, Bavaria | 2 |
| Vienna, Wien | 2 |
| São Paulo, SP | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Pessac, Nouvelle-Aquitaine | 2 |
| Melbourne, VIC | 2 |
| Murlin, Bourgogne-Franche-Comté | 2 |
| Evesham, England | 1 |
| Chartres, Centre-Val de Loire | 1 |
| Colorado Springs, CO | 1 |
| Newry, Northern Ireland | 1 |
| Edmond, OK | 1 |
| Barrow in Furness, England | 1 |
| Delabole, England | 1 |
| Wrocław, Województwo Dolnośląskie | 1 |
| Juárez, CHH | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Glasgow, Scotland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
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TWICGaming
(@GamingTwic) reported
@PaulTassi Yes. Because Microsoft have just thrown money at their problem whilst Sony and Nintendo seemingly sit about with their fingers up each others asses .. the silence from those camps is deafening at this point or at least it would be if the Xbox fanboys would shush for 1 second.
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Mason
(@BownMason) reported
@Treyarch @ATVIAssist So since yesterday my Call of Duty Black Ops Cold War has been saying that I don’t own it and need to purchase it when I’ve had it since day 1. I heard it’s an Xbox issue but this is ridiculous. I shouldn’t have to re purchase a game I spent $90 on
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🃏🤜🏻iBlue🤛🏻☠️
(@BlueJediSith) reported
Due to issues with video and a few games, I had to remove my console from the Xbox preview program. If & when they find a fix, I’ll rejoin. I won’t miss the every other day updates, but will miss the opportunity to test future games out
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SiPapi
(@SiPapi01401763) reported
@CaribVros It's fixed for mobile but xbox is still not working
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Kris Medrano 🤙🏽
(@_krisotek) reported
@Outriders On Xbox the coop is really laggy, Host is fine but my other friends get really bad stutters and lag spikes constantly
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Ismael Lara
(@el_elegante21) reported
@ATVIAssist After mw update game doesn’t recognize my installs, says im missing content even hi res pack. I reinstalled and doesn’t let me launch neither campaign or multi only warzone. I keep getting error 6036 sna_global_sp.ff. not only on my xbox one. as well on my ps4 pro.
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Kyle Zarkar
(@KyleZarkar) reported
@UbisoftSupport @er1ctalent fix your fps on rainbow six siege xbox, 29 Frames per second vs people getting 120 is no where close to fair
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D
(@Dbotinator) reported
@Microsoft Allowing users on Xbox to use Cronus max and the Cronus zen is 100%bs and CHEATING!!!!! It is out of hand and making video games more pay to win if anything.!! I hope you lose every customer if you don't fix this .!!!!
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BanjoeKazooi
(@BanjoeKazooi) reported
@Saltiest_Gaming You claiming it’s not a big deal that Xbox offers the game for free day one to game pass subscribers or the choice to purchase, whilst Sony only offers the option of a $70 purchase, even though they have their own subscription service, is possibly the definition of capping.
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Cybir
(@Supemium) reported
@Absolu1eZero @BenjiSales Micro-transactions. Most of the major games added to the service so far have been legacy titles that have fallen in popularity, titles brought to the console for the first time, or newer games where micro-transactions are the primary source to begin with. All goes through Xbox.
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Donnellbrown
(@Donnell52974551) reported
@TheHumorousLman I am sorry. I have a issue with this..because you want us to pay $70. When we can just go to Xbox an get it cheaper with other games. An gamepass is perfect for sports games. Because they come out every year. This is bad on sony.
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OkaiboUry
(@OkaiboUry) reported
@xMBGx The thing is,Sony will get a lot of $ with this,but for some user this give just bad PR,and for fix somehow they must put in PS+,lose a lot of sales doing it,and making the XBOX move perfect,making Sony lose money on the own platform....(sony didnt do this GP move,was MLB)
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Callum Whittaker
(@CallumjamesGTR) reported
@Rainbow6_UK frames need fixing on xbox one please, big issue at the moment
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Sach
(@JustMeSach) reported
@xMBGx This changes nothing. The game was going on Xbox, now it’s just following Xbox’s business too. How is that “unacceptable” or a “problem if Sony does nothing”? This deal is great, gamepass in general is, but it’s not “unacceptable” or a “problem” that Sony has a different model.
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Helion_TTv
(@HelionTtv) reported
@Rainbow6Game The issue of having 30fps on console is still not fixed all Xbox players are waiting for this update so this game can be somewhat playable again until you break the game again. after all of this waiting and you guys not fixing it you post about new content. fix your game Ubisoft.
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