Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • MOneSix MOneSix (@MOneSix) reported

    @XboxSupport It lags whatever game I'm playing , how do in fix that

  • ItsSmyyth Dyre Smyyth (@ItsSmyyth) reported

    @StankyMcBumbum_ I’ve never had a problem with any console. Just don’t like the OS on the Xbox 1

  • 100alesso pirlo‘s upgrade 🔴⚫️ (@100alesso) reported

    @ItsShake4ndbake is the lag on xbox fixed?

  • CFG_HeadHunter Thomas (@CFG_HeadHunter) reported

    @XboxSupport I'm connected to the internet but every time i try to sign in it says I'm not connected, can you reccomend any solutions?

  • Thiccbarb Barbara (@Thiccbarb) reported

    @XboxSupport can I get an explanation on why I’m getting errors to install games that I already have installed and own as a matter of fact, like I had to just buy a game I purchased ages ago cause it says I don’t own it. So can I actually get assistance instead of being ignored??

  • marvinjakobi Marvin Jakobi (@marvinjakobi) reported

    @Treyarch No Raytracing Fix for Xbox?

  • TaylorWinick TaterThot (@TaylorWinick) reported

    @Treyarch Any word on when you’re going to fix the little bug that crashes Xbox/PlayStations and hard resets our stuff. Makes the game LITERALLY unplayable. Can’t even keep my Xbox on to play. This is bad and you know it.

  • dami916 Dami916 (@dami916) reported

    @XboxSupport my xbox series x is crashing while playing Call of Duty Black Ops CW. Is there any fix for that? Today was fourth time this happened, also after that I see significant drop in frame rate, to the point that the game is almost unplayable.

  • elitherealist1 Elisha (@elitherealist1) reported

    @ElysiumcoreX @Dee_Batch Bringing up Xbox issues don't negate PlayStation issues...

  • CthulhuHulu Dale Burden (@CthulhuHulu) reported

    @Nephareus I'm holding a grudge against Xbox; my 360 had a DVD drive failure and I was just using it to stream and Microsoft did an update that completely bricked it when it detected the problem I was already aware of and using the system despite of.

  • Stephen79310503 Stephen Armstrong (@Stephen79310503) reported

    @Treyarch Still crashing after a couple of minutes on the xbox x, can play warzone for hours with no issues then as soon as I go on multiplayer it turns itself off 🤬😠🤬

  • 1989DMI Wu Tang (@1989DMI) reported

    I tried ordering the Xbox launch day from almost every site. And same thing happened every time. Try to check out and then error. Yesterday morning, I got an email from gamestop basically saying that they seen I tried to order but they were unable to complete my order. Cont.

  • Geo45129523 Geo (@Geo45129523) reported

    @remedygames @MikaelKasurinen @GIBiz Can you fix Control ultimate edition it doesn’t download the full game on Xbox FIX THIS NOW!!!!!!

  • dami916 Dami916 (@dami916) reported

    @Treyarch my cod cold war crashes on xbox series x, is there any fix for that?

  • stretch520 Justin (@stretch520) reported

    @ATVIAssist why is it, every time I play Call of Duty Cold War: Multiplayer, my game is always glitching and freezes and causes my new Xbox Series X to crash and shut off? I have not experienced this with any other part of the game, or other games in general.

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