Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Berutti, BA 1
Heanor, England 1
Oslo, Oslo County 1
Kingsport, TN 1
Manresa, Catalunya 1
El Salto, JAL 1
Perth, WA 1
Riverside, CA 1
South Bend, IN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • ps5unban PlayStation 5 Unban Bot (@ps5unban) reported

    I read every line of EULAs and I am 100% confident that my banned machine and my banned friends did not violate them. Both were banned without a persuasive reason from your customer service! I had no issue with #XBOX and #NintendoSwitch for years btw! (3/7)

  • RealMitchellC Mitchell (@RealMitchellC) reported

    @zuzuhussain2606 @RavenSoftware Xbox? You now need to own Xbox Live Gold to resolve the issue.

  • MrRish22 Richie Rocks (@MrRish22) reported

    @RavenSoftware The fact that you dont even have an Xbox Series board for issues on Trello says it all. Literatally every Series X/S players has serious input and movement lag and no more 120fps and not even a mention of any issues. You've absolutely ruined the launch and the game is unplayable.

  • olynative Jordan Chase (@olynative) reported

    Every time I "buy" something on @Xbox for $0, it makes me nervous. I get flashbacks to that time as a kid I accidentally bought a game using my parent's card-on-file and got in trouble. There's no need to call it a purchase and have me click a "Buy" button to download a free app

  • JordanPoliwhirl Jordan (@JordanPoliwhirl) reported

    @BungieHelp My friend and I (both on Xbox one) are having an issue where it's asking us to purchase all the DLCs again and won't let us equip stasis

  • The_DM833 The_DM833 (@The_DM833) reported

    @Dirty_A_A_Ron @JLVisualArts @GameSpot This is one of the reason I've gravitated to more indy games. The only exception would be xbox game pass games as there is no cost if you the service, but even then half a game is should not be considered.

  • WcG_iFredy29 WcG iFredy29 (@WcG_iFredy29) reported

    I have just had my issue resolved about the Halo Infinite Campaign not being applied to my account when I redeemed a code I won. Thankfully, it was an issue their end where the code didn't apply correctly. Very greatful to Loreto of the @XboxSupport team for sorting my issue out!

  • BluZpecterHD BluZHD (@BluZpecterHD) reported

    @CallofDuty Please fix the game on Xbox one

  • RealMitchellC Mitchell (@RealMitchellC) reported

    @DeferFromBmore You need to have Xbox Live Gold now in order to play. I had the same issue.

  • DeanWeaver15 Dream (@DeanWeaver15) reported

    @HeD1ed0f @RavenSoftware @Xbox I'm having the same issue, mine won't even load into a match without crashing. Been that way since the update hit

  • rustyb931 rustyb93 (@rustyb931) reported

    @RavenSoftware any updates regarding Xbox series s performance issues? The textures pop in and out constantly, and the resolution is extremely low. It’s very hard to play the game. Disabling texture’s doesn’t resolve the issue.

  • princepsjohnson James A. Johnson (@princepsjohnson) reported

    @MldGhost *fanboys. I love Xbox games again since this gen started, but no one buys a whole system and plays hours of games they don't like. They're probably just playing the twitter hate game. Fanboys are easy to spot, they're always mentioning problems with other systems/games.

  • HunterH30471036 Hunter Harvey (@HunterH30471036) reported

    @moistburgers99 @CallofDuty Do you guys have xbox live gold because I've seen that's the problem

  • PrinceofDeath86 Shawn Janneck (@PrinceofDeath86) reported

    @PeterPusheen @Kotaku I stopped playing games on my Xbox because of freezing issues. I switched over to playing everything on PC with a controller.

  • Adam101Plays 🎁🎄RG || Adam101🎄🎁 (@Adam101Plays) reported

    @_JaY_R0ck_ Wait? He said Xbox throws out crap and he referring to The Order? This ones brain is broken I think.

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