Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Da_Don_Live Da_Don (@Da_Don_Live) reported

    @Beluba will the next update fix the crashing for Xbox user

  • Aidan21926897 Aidan (@Aidan21926897) reported

    @LinceWorks The xbox one multiplayer is not working no matter what me and my friend try

  • HenryCoetzee1 Henry Coetzee (@HenryCoetzee1) reported

    @XboxSupport hi there any news on my problem im having to install digital copy of metro exodus?

  • JosephBerberic3 Joseph Berberich (@JosephBerberic3) reported

    @Online_Ranga It’s not working for me on Xbox but maybe I should wait

  • BrokeAndDumb2 BrockLee (@BrokeAndDumb2) reported

    @XboxSupport i can't even play halo MCC on pc cuz of DLC issues.

  • RKDxNT3000 RKD | Nakainu | Henri D. 🇭🇰🏳️‍🌈🏁 (@RKDxNT3000) reported

    .@MilestoneItaly .@Hot_Wheels Having constant crashes on the Xbox One version of Hot Wheels Unleashed where most of the time looking for a custom livery for a car, my game crashes and I get sent to the dashboard. Please, PLEASE, fix this. I can't play the game like this.

  • MostuySWK Richard Thinking (@MostuySWK) reported from Moscow, Idaho

    @NickBrawlGame me and my friend are having a problem where in lobby our ping is at around 200 but when we start a game it spikes to 3000. We’re both on Xbox, me on series s and him on one x. Any solutions?

  • IssaBoneman Boneman (@IssaBoneman) reported

    @NickBrawlGame @Xbox Hey is anyone running into ping issues trying to play?? Im trying with my friend in the west coast and it’s like 3000ms

  • iamcalissag cali (@iamcalissag) reported

    Did anyone else’s Xbox crash

  • DrxpRadioo1 Drxp_Radioo (@DrxpRadioo1) reported

    @ChernobylGame @PlayStation @Xbox Played 8hours on PS4 up to the Fractal Timeline just for the game to crash, and the file to corrupt - now it just starts from scratch when trying to reload any save.

  • Kevboard_Arts KEVBOAͣRͬDͭˢ (@Kevboard_Arts) reported

    @malachi15531003 @THEREALRTU not really, even at full speed it is only about as powerful as a PS4, the issue being that it will almost never run at full clock speeds due to power and thermal limits. Doom Eternal runs worse on the Deck than on PS4, it's more in line with Xbox One S

  • josedavidqp Ancor Quintero Perez (@josedavidqp) reported from Lleida, Catalunya

    Alan Wake's prerecorded videos are not smooth. It does not have quick resume in Xbox Series X. Please fix it @remedygames @EpicGamesES

  • MR_GONZALEZ_1 MR_GONZALEZ_ (@MR_GONZALEZ_1) reported

    @NBA2K please fix this ******* game ....to get kicked out of more then 50 games in 2 days is just ******* ridiculous...rec games, park games etc....next gen xbox x series nba 2k22 is straight ******* trash

  • Qaianna Qaianna Illespont 🦨🦊 (@Qaianna) reported

    And now time for the traditional item to add to an XBox One controller ... tape to hold a broken bumper in place so it doesn't fall off while playing a game.

  • NaterStephanie StephanieHatesMinorities (@NaterStephanie) reported

    A my dad came to fix my xbox 720 yesterday

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