Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Manresa, Catalunya 1
El Salto, JAL 1
Perth, WA 1
Riverside, CA 1
South Bend, IN 1
Evesham, England 1
Chartres, Centre-Val de Loire 1
Colorado Springs, CO 1
Newry, Northern Ireland 1
Edmond, OK 1
Barrow in Furness, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Padolko_Halls Padolko Halls (@Padolko_Halls) reported

    @BungieHelp hey! Me and some other players been having an issue that when in a multiplatform squad, leaving it, freezes the game, having to reset the game. And join a multiplatform squad gives internet problems having to reset the console On Xbox Series S

  • ScritchOwl Chris Scritchfield (@ScritchOwl) reported

    @xbox. Thanks guys for vending a broken game #MonsterHarvest . Denied refund request because game is played but you can't tell it's broken until you play it. It's a bad port and vids are from steam

  • Xtremeience Xtremeience (@Xtremeience) reported

    Because it wants me to download the series version, why can't I just play the Xbox one version for the time being until I can finally add an SSD card to my series s Sure people will say should of gotten an X instead, to me having an S is not an issue (3/6)

  • neonepiphany Eden Marie (@neonepiphany) reported

    @Sir_Danno @XboxSupport Hi Dan, the issue specifically involving media drives has been identified and a fix should be on the way (sooner if you're in the Insider program). Thanks for reporting this.

  • Victor36172687 VictorHgOd (@Victor36172687) reported

    @Respawn @PlayApex FIX STUTTERING IN XBOX 3

  • ICagerI ICagerI (@ICagerI) reported

    @Beluba @Cordell_25 PRO AM XBOX X and S issue is it fixed in Next Gen 22 Please God Answer Yes or NO?!!! @2kDiscord #YesOrNoMike

  • RReports18 RealCrimeReports18 (@RReports18) reported

    @XboxSupport I can't get anyone on the phone, nor can my service repair process. My controller is unusable. I purchased a back up elite 2 but I need this one fixed.

  • ImNotFamousDAMN z L (@ImNotFamousDAMN) reported

    @JGODYT I exclusively play on controller on Xbox, this has never, ever, ever happened. This clip is either on pc where autoaim is stronger, or a glitch.

  • OJ_DUBZ2003 OJ DUBZ (@OJ_DUBZ2003) reported

    @Thenorm57621058 @HarrisonLeigh13 @NepentheZ I mean y'all should count yourself lucky i can't even go on my trash xbox anymore bcs it doesn't read any game discs no matter what I do to try and fix it it's broken

  • MattTheCodeGuy Matt (@MattTheCodeGuy) reported

    @BungieHelp searching for a player by exact bungie name on Xbox caused “Contacting Destiny 2 Servers” just caused a total disconnect from the game. Search never resolved.

  • Victor36172687 VictorHgOd (@Victor36172687) reported

    @Respawn @PlayApex FIX STUTTERING IN XBOX 4

  • SubtoCain I play games (@SubtoCain) reported

    @ChiefAgainstKpo @XboxGamePass I just want the crash remakes back, is that too hard to ask Xbox 😩

  • MattTheCodeGuy Matt (@MattTheCodeGuy) reported

    @BungieHelp searching for a player by exact Bungie name on Xbox just caused “Contacting Destiny 2 Servers” and then a total disconnect, search never resolved

  • XA_RichieEvans Richard Evans (@XA_RichieEvans) reported

    @NoMansSky I hope this fixes the crash when trying to load a saved game on the Xbox series x.

  • tmasteve Steve Stanger (@tmasteve) reported

    Hey @hellogames @NoMansSky anyone else on an Xbox One reporting playing issues after update? Game doesn't load after selecting saved game. Music still playing but game frozen. I have restarted the Xbox.

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