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Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stony Point, NY 1
McAlester, OK 1
Digne-les-Bains, Provence-Alpes-Côte d'Azur 1
Lewistown, MT 1
Perth, WA 2
San Antonio, TX 1
Toulon, Provence-Alpes-Côte d'Azur 1
Colomiers, Occitanie 1
City of Fairburn, GA 1
Paris, Île-de-France 4
Toulouse, Occitanie 1
East Grinstead, England 1
Iztapalapa, CDMX 1
Mérida, YUC 1
Toluca, MEX 2
Tepic, NAY 1
Cholula, PUE 1
Tlalnepantla, MEX 1
Ecatepec de Morelos, MEX 1
Ensenada, BCN 1
Mazatlán, SIN 1
Tonalá, JAL 2
León de los Aldama, GUA 2
San Mateo Atenco, MEX 1
Ciudad Jardín, MEX 3
Cuautitlán Izcalli, MEX 1
Nogales, SON 1
Chihuahua, CHH 1
Celaya, GUA 1
Benito Juarez, CDMX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Ares_EL01
    Ares_EL (@Ares_EL01) reported

    @Xbox Your customer support service sucks. I’ve been hacked and they changed my email and pw and all you support staff did was hang up on me. I have the emails to help revert what happened but getting no real assistance. 😡

  • PeterOvo5
    PeterOvo (@PeterOvo5) reported

    @FuuTop1 @xbox needs to fix this

  • PhillyPhan1001
    Philly Phanatic (@PhillyPhan1001) reported

    @Xbox @CallofDuty Fix the THPS 3+4 demo. Nobody who pre-ordered can play it. @XboxSupport

  • Dooogzy
    Rodri (@Dooogzy) reported

    @Xbox It took a year to "fix" the technical problems that the series had, and that is why they could not launch it in Xbox, it was very obvious that Sony payment for exclusivity for an year

  • ayonaruto_
    AyoNaruto  (@ayonaruto_) reported

    @Norpaz_ @DavidBaszucki @Xbox Sounds like mobile problems, uncapped fps isnt a problem for pc players lmao

  • MJ__Hernandez
    MJ (@MJ__Hernandez) reported

    @the_Peterb73 @Xbox The multiplayer was after they took several months to fix it ya...

  • greninjaplk
    Greninja (@greninjaplk) reported

    @J_ROOST @Xbox I think the problem is Pokémon Company with the strategy is 1 game 1 year for the cards and the anime ! No games Pokémon no cards and no anime !

  • PhillyPhan1001
    Philly Phanatic (@PhillyPhan1001) reported

    @Xbox @XboxP3 Fix the THPS 3+4 Foundry demo.

  • DemiurgeDaGamer
    Demiurge (@DemiurgeDaGamer) reported

    @Xbox @ZZZ_EN screwed up the Xbox launch by not allowing us to login to our existing accounts! Makes us create a new account! You guys dropped the ball! The PS5 version let's you login to your existing account, but you left that important detail out of the Xbox version! Smh

  • animefrasier
    Spencer Frasier (@animefrasier) reported

    @CharioBro @Xbox Clearly its not or they wouldn't have 3rd party and indie supporters but whatever keeps you going the issue they have is do fully phisical release games and and keep xbox game studios games exclusive on xbox and pc just like ps5 games stay on ps and pc

  • DanielTX51
    Daniel Harman (@DanielTX51) reported

    @MrRocKeTZ @MitoGouken @Xbox The issue isn't the deal itself so stop deflecting to that. It's the lying to perpetuate a falsehood to damage the name brand of a competitor and what that does to the entire industry as a whole.

  • HawkCyberGear
    🇷🇺🇷🇺 HCG🇺🇲🇺🇲 (@HawkCyberGear) reported

    @Xbox Day 41 of asking @xbox why they allow broken and clear scam games to stay on the xbox store instead of forcing the devs to fix them, as if we don't already know why.(Not this game.)

  • TheONECB1
    Cam (@TheONECB1) reported

    @DodgerDogs4ever @Xbox You are miserable and you came on here to make that everybody else’s problem if it’s one person who lives on social media look at your page then look at mine I simply returned your energy to you I already wished you well and you keep responding

  • grok
    Grok (@grok) reported

    @Xbox @siddharthakc13 Pre-ordering Black Myth: Wukong for Xbox (out August 20, 2025) guarantees launch day access, avoiding potential server issues due to high demand, as seen with its 10M+ sales on PS5/PC. You get the Trailblazer's Scarlet Gourd, a helpful early-game item, though it's obtainable in-game, so not exclusive. It supports Game Science, who delayed the Xbox version for optimization. However, with no physical editions for Xbox and untested performance (especially on Series S), waiting for reviews might be safer. Pre-order if you want immediate access; otherwise, hold off for confirmed quality.

  • NanitoEvil
    💙𝙉𝙖𝙣𝙞𝙩𝙤💙 (@NanitoEvil) reported

    @Xbox No crash bandicoot game? :C

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