Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielCasta580 Dee Casta (@DanielCasta580) reported

    @EAHelp I haven't been able to log into madden 21 servers since 1/8. My xbox live is up to date, i have no problems playing any other online games. I was able to log into madden 20 today & play just fine. I also cant log into the madden 21 companion app.

  • dknyc6 DK_queens (@dknyc6) reported

    @slinganswers hello, your xbox one app requires an "update" which does not exist. the app is not working

  • nyaliss Edward Kane (@nyaliss) reported

    @tripthemains Idk what it's like on Steam but on Xbox the **** is so broken, there's patches that total more than 150gb. And that was before the most recent patches.

  • steevaku Steven James (@steevaku) reported

    @agentbizzle @Xbox Don’t even need to set up phone service.

  • JusticeDunnett Justice Dunnett (@JusticeDunnett) reported

    @survivetheark Fix your server list crash issues on the Xbox. I’m paying for a server that I have no way of playing on. #broken

  • Koltin98570160 Koltin (@Koltin98570160) reported

    @IGN I have a day one edition Xbox one and with the last patch I can play the game fine, I mean yeah, bugs here and there, not unplayable tho, fewer crashes than the fallout games, just let them fix the game, they keep getting flack and it'll take longer to get 100% right, so shut up!

  • QcSentinel931 Sentinel931Qc (@QcSentinel931) reported

    @EBGamesCanada [Want] Xbox series [Have] 680$ . Problem : nO StOcK

  • LottesJustin Justin Lottes (@LottesJustin) reported

    @PaweSasko I just wanted to say, thanks for Cyberpunk 2077...truly. This is the type of game I have been waiting on for quite a while. I okay on XBOX ONE X and haven’t had any serious issues. Sure there are some bugs here and there, but it can only get better.

  • ThickMuffinMelt Muffin (@ThickMuffinMelt) reported

    Hey @animelab everytime I open the app on my xbox I have to log in again, any idea when there will be a fix for this? #Xbox #animelab #apps

  • Frosty31x BucketHatCat (@Frosty31x) reported

    @gangbeasts @Taten56816556 Fix your game on Xbox

  • DrLipschitz1 Corn Pop II (@DrLipschitz1) reported

    @piratepat526 Yeah I always have buffering issues unfortunately. Plays way better when I go through my Xbox than casting it. I’ll see if I can actually watch the broadcast once kickoff actually happens

  • WorktheAngle Matty_Andres (@WorktheAngle) reported

    @agentbizzle @Xbox I use a Nvidia Shield that you can side load it on but unfortunately xCloud seems full of lag. Where is as Stadia works flawlessly

  • Indie_Gamer_01 The Indie Gamer (@Indie_Gamer_01) reported

    @InCromartie @Xbox I have absolutely no problem with people who prefer physical. Everyone is entitled to their way of thinking. I was just saying the reason for why the game is not physical, and you have completely lost the plot over it.

  • ireland_kingof King of Ireland (@ireland_kingof) reported

    @correia_jordan @assassinscreed Yeah man PS5 and the new Xbox have the brunt of the issues update 1.1 broke the game. Qe have screen tearing and frame rates as low as 40 game stutters and freezes and locks up your console bad. Was never like that on launch day. They have admitted update has caused these issues

  • Liz201627 Liz (@Liz201627) reported

    @agentbizzle @Xbox I've using Samsung now almost six years never ever got my phone broken

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