Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Bonneval, Centre-Val de Loire 1
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueFury47 Gary (@BlueFury47) reported

    @Kinger_8938 Are you using a 360 controller or an Xbox One controller? I remember having no sensitivity issues with my old 360 controller, I’m wondering if it’s a problem with the new controllers.

  • William91875853 William Charles Day (@William91875853) reported

    @PlayStationAsia Only if you can login and use the network. If you need help sony wont help. Buy Xbox. Sony is the worst customer service

  • GachuKz Polo Badillo (@GachuKz) reported

    @ATVIAssist I have problems with warson on xbox one platform since I am playing and it takes me out of the game and I get error 5573 I would like you to check that since it is annoying that you can not play anymore I wait for an answer thanks

  • FredyMediinaB Fredy Medina (@FredyMediinaB) reported

    @ComplexMinded Hey cedric when they fix the problem of cryopods in xbox in the Spanish language, since they do not show the statistics of the dino's

  • httpjxyy jay (@httpjxyy) reported

    @XboxSupport having issues changing profile picture using the Xbox app any reasons for this?

  • landrobot royal dalton (@landrobot) reported

    I have made two attempts at contacting @XboxSupport in the last year. I now realise I’ll have more chance of a response if I just write the issue on a piece of paper and leave it under a rock somewhere.

  • Oldman59R Oldman59 (@Oldman59R) reported

    @Xbox Have you fixed the disconnecting controller issue yet on the Series X? Where the only way to re-sync the controller after random disconnect. Is to unplug the power cord for the console and replug it in. Then re-sync it once back on? Multiple friends of mine, have the same issue.

  • karlkage11 Karlkage11 (@karlkage11) reported

    @Im_DIzE What the hell was that running glitch teach me plz i play on Xbox

  • Lestin39838459 Lestin (@Lestin39838459) reported

    Fortnite update 15.30 patch notes... General updates: • Long loading screen after completing a session on PlayStation/Xbox - We're investigating an issue that is causing players to experience a long loading screen after completing a session on PlayStation and Xbox consoles.

  • TaroShiNoTenshi Spukmeister (@TaroShiNoTenshi) reported

    @RyanWei95592302 @DirectFeedGames The first version clearly failed due to the concept not grasbing enough people and thus the third party developers weren't interested in catering to such a small audience. So Xbox figured if they packed version 2 in that would solve that issue but people just hated them for it.

  • CWambaigo Cheesy Wambaigo (@CWambaigo) reported

    @Xbox still having massive issues with Steel Series Artics 9x, audio dropping issues, reconnection during games, switching the headset off. Have you an update to fix this ?? This is with elite controller and series X. Please help, your killing my gaming 🙄

  • JWRosss J.W. (@JWRosss) reported

    Anyone else having awful performance issues with The Medium on Windows 10's Xbox app? I have a pretty decent PC so I'm a bit bummed that it performs so bad when in the "split" view.

  • EPICPH1LL epicph1ll (@EPICPH1LL) reported

    @RingFalconBrand I played it on Xbox one x and only had one crash in the entire thing nothing game breaking in the slightest I saw

  • MonteDubose Monte 💯 (@MonteDubose) reported

    @XboxSupport @XboxGamePass is there a bug where game pass quests that are tied to the app or not working? Cause I have done 5 installs twice and no monthly completion

  • VoidAbstract Void Abstract (@VoidAbstract) reported from South Gate, California

    @JakeSucky I remember back in Xbox 360 days when MW2 had a hacking problem they literally will ban that persons account & IP Address / Hardware

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