Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 5
Perth, WA 4
Paris, Île-de-France 3
Oak Creek, WI 3
Liverpool, England 2
Alexandria, VA 2
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
La Ventana (Josefa Ortiz de Domínguez), BCN 1
Bourgoin-Jallieu, Auvergne-Rhône-Alpes 1
Sittingbourne, England 1
Shinnston, WV 1
Salisbury, England 1
Caudebec-lès-Elbeuf, Normandie 1
Bonneval, Centre-Val de Loire 1
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • SmoochyCupcake 🦄 Pumpkin spice cupcake🦄 (@SmoochyCupcake) reported

    @XboxSupport after my update for my controller, my controller is not working right it is the latest controller you have. Yes I did everything you told me to do.

  • seagalle Bryan (@seagalle) reported

    PSA to everyone who might use @DoorDash for the holidays - DON’T One of their dashers stole my Xbox and their customer service reps “are unfortunately unable to help you.” Why is my GameStop order being delivered by you anyway! Total scam.

  • Nothing00589027 Nothing (@Nothing00589027) reported

    @ForzaHorizon @Xbox @XboxGamePass Why remove the speed glitch you’re ruining your own game

  • Rei_Plushie messi (@Rei_Plushie) reported

    @Xbox @Halo @XboxGamePass Fix the Xp progression and armor coating

  • IanBuchanan14 Ian Buchanan (@IanBuchanan14) reported

    @GameSpot Sony can't afford to offer a gamepass type service. They would go out of business or they would have to charge $500 a year or more, which nobody would subscriber to. Even a backwards compatibility subscription is no competition for xbox as they already offer it for free.

  • SamPreston_4 Sam (@SamPreston_4) reported

    @AskPS_UK hi, ps5 is having issues with WiFi connection, showing slow upload speeds but my Xbox is showing no problem at all with same connection. Lagging over several games when played online. Tried the help guide but nothing worked

  • dj25730666 dj (@dj25730666) reported

    @Xbox @Halo @XboxGamePass Start telling your customers they need gaming monitors for 4K and a smooth online experience with no lagging #scammers

  • slimekat (never)say die (@slimekat) reported

    Anybody have any luck with Xbox game streaming to pc, or Mac On Mac I’ve had, very bad input lag Like makes me miss stadia levels bad

  • thuprithe WindOS (@thuprithe) reported

    @Kotaku Please stop saying Xbox better or ps better. It's stupid as hell and you guys look like 13 year olds. Maybe you are, perhaps that's the problem.

  • TheRealObamaPR 🎍Obama🎍🇵🇷 (@TheRealObamaPR) reported

    @pkflashstorm @jiggy_ssb Im doing it for Crash and it just doesnt feel right, my excuse is that I already beat the first 2 games on xbox one so using the save states here and there is okay-ish

  • ps5unban PlayStation 5 Unban Bot (@ps5unban) reported

    I read every line of EULAs and I am 100% confident that my banned machine and my banned friends did not violate them. Both were banned without a persuasive reason from your customer service! I had no issue with #XBOX and #NintendoSwitch for years btw! (3/7)

  • RoyBattySF Roy Batty (@RoyBattySF) reported

    @Formula1game Why you never answer me? I have issue for the ranked on xbox X/S since july... My friends too.. is a shame.. come on fix it and ANSWER ME.

  • mushroomstache Mushroomstache (@mushroomstache) reported

    @atsuover Surgery to fix it. The hospital we went to was AMAZING! It had a game room with arcade games, a video game room that had Xbox consoles, a N64 and I think a PlayStation console (i don't remember the place that well) So we went to our rooms and they hokes me up to a bunch of 2/

  • ElectronShep ElectronShepherdLLC (@ElectronShep) reported

    @SheriffSpectre @kurt_kjcord Yes, this is a very strange problem for the reasons that you've described. We have five different Rev1.0 Xbox's and we've tested them on over 20 different TVs and monitors. Out of those all five Xbox's have had problems on only 4 different TVs.

  • lDOlPlE lDOlPlE (@lDOlPlE) reported

    @wickedshrapnel @Scufless My game crash next game and demoted me to diamond 6 🥲. I’ve ran halo on steam, GeForce and Xbox app as admin and it seem to crash every 10 games or so…

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