Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • tommo978 lorna toms (@tommo978) reported

    @FortniteGame pls help. I play split screen w my son (ps4) & we try to play squads/trio w friends also split screen(xbox) but we get booted out b4 start of game and it says network connection lost. Checked our console & theirs and no issue. We can play duos w them but not more

  • DeLion_M MD (@DeLion_M) reported

    @FortniteGame Xbox still hasn’t gotten 1K and shows inactive, fix. Thanks

  • Schweisberger3 Lee schweisberger (@Schweisberger3) reported

    @Xbox How can you sell more accessories to a console you can’t even sell? Seems like you guys are ignoring the problem again...

  • KTM4211 KTM421 (@KTM4211) reported

    @TwitchSupport Fix the Xbox app it keeps crashing when streaming

  • KiingWalk C. Walk (10-6) (@KiingWalk) reported

    @infrarogue89 I’ve never had a drift problem with the PlayStation controller, unlike my Xbox Controller. I’ve been through numerous Xbox controllers and I’d rather not pay top dollar for a gimmicky Elite Controller.

  • RealAlphaStatus Alpha WF (@RealAlphaStatus) reported

    @CallofDuty @xbox I’ve never had a game that crashed like Black Ops: Cold War.. this game freezes & crashes at least 2-3 times a day!! Why haven’t you fixed the issue yet??

  • AndySnell0901 Snail. (@AndySnell0901) reported

    @ForzaHorizon any idea when the new xbox platform will be able to play? Still having the loading issue.

  • BalarHD Cal But Also Balar (@BalarHD) reported

    @infrarogue89 Why are people still comparing Sony and Xbox like they’re even competing anymore? Xbox is for easy access with less of a critical first-party focus Sony is more for making critical and commercial experiences, a practice too expensive to put on a service like gamepass

  • ProbIemSolving DifficultProblem/Ky (@ProbIemSolving) reported

    @Jerry76735133 I didn’t realize how huge the library is and comparing it to how much Microsoft charges for Xbox live and Gamepass PSnow users actually save money in the long run for those who want to have access to a cloud based service that’s continuously expanding

  • The_CrapGamer The CrapGamer (@The_CrapGamer) reported

    @Elchilangooo @Gallifr87268612 I'm an Xbox consumer dude. I have the right to speak my mind. I've been over this before with you. As long as I am invested I'll continue to speak up. Silence doesn't help the problems at all.

  • DeadsmileLtd Dead Smile Ltd (@DeadsmileLtd) reported

    @studlymansome We crashed that poor xbox so many times with that dumb glitch

  • The_Dark_Rev The dark revenant (@The_Dark_Rev) reported

    @juIiyum @SMITEGame Ps4 and xbox got PTS. Ps4 just ended up having issues and switch probably won't get it just due to hardware and or certification.

  • straty_corychuk Cory Stratychuk (@straty_corychuk) reported

    @XboxSupport Fix your controllers

  • ThePops2020 ThePops2020 (@ThePops2020) reported

    @exponential2020 @AiderAlchy I think yes a lot of PlayStation gamers would subscribe to a better Now service. I would. They have about 40 odd million subscribers on Plus at the moment. Xbox has about 90 million, though they refer to it as active users.

  • GarrettGamezYT Garrett (@GarrettGamezYT) reported

    Yall this dude i sold the xbox to is saying he's having problems like wtf dawg i didnt have any problems besides the controllers having a bit of stickiness/drift

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