Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1
Santo Domingo, Distrito Nacional 1
Islamabad, Islamabad 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • _Cabriii_ Cabri (@_Cabriii_) reported

    How do I fix the problem where cod cold war crashes the Xbox series x? I'm now installing it on my old Xbox one because I can't play it on the series x

  • DannyCypher1 Danny Griffiths (@DannyCypher1) reported

    @Biscuit_Base @digitalfoundry Again, I’m sure codemasters will fix both. They didn’t send out full Xbox GDKs until June/July. I don’t expect things to be greatly optimised in that short amount of time...maybe I’m just being reasonable and realise how much work devs have had to try and do in a pandemic

  • PatrickTuggles Pat👌🏾 (@PatrickTuggles) reported

    @charlieINTEL Almost threw my Xbox through the wall cause of the lagging last night

  • Charly_cmta Charly (@Charly_cmta) reported

    @TigerCA123 For something it is called OPTIMIZED FOR X SERIES.Put everything on low to have more fps, while Ps5 has a better resolution and more objects on the screen with the same fps of X series, conclusion of the optimization I took out Xbox because its console had problems and fps drops

  • JBibliotech Josh's Bibliotech (@JBibliotech) reported

    @MJP1997 @Xbox Yeah. I love XBox as a service and the only game I would, at this point, be even kind of willing (albeit hesitantly) as a Glass would be current sports franchises. I still hate them, but for a cheep roster upgrade and minor graphic tweeks, I'd be willing to accept it.

  • DannyCypher1 Danny Griffiths (@DannyCypher1) reported

    @kidsmoove @YouTube Didn’t they say they think it’s a bug? So a nice patch by codemasters and it’s all good. Meanwhile the ps5 is dropping 30fps, again, a patch could fix all that. So I’m not too worried by any of this video. Especially as they only had a full gdk for Xbox in what...June/July.

  • Adonis_maximus9 Adonis Maximus-Badass (@Adonis_maximus9) reported

    @Activision could you please tell me why my xbox is saying i have no connection problems but i cant even get into a game without getting kicked. It keeps saying no connection to server status Thursday? Any help would be appreciated

  • leia_turnip Leia (@leia_turnip) reported

    @XboxSupport are y'all even doing support anymore? Still haven't heard back about my series x issue. Screen goes black randomly for a few seconds.

  • 9435Angelofwar Angelofwar 9435 (@9435Angelofwar) reported

    @iremainafichk @leemisery1 @charlieINTEL Yep my Xbox also crashes when I play a couple rounds of Call of Duty that's why I'm waiting till they fix it

  • WaycoolerIm ImWaycoolerOnline (@WaycoolerIm) reported

    @Treyarch why does your game shut off my Xbox? #unfinished #broken

  • jeromejtk Jeremy Knope (@jeromejtk) reported

    @XboxSupport there Xbox live performance issues today? Download speeds and store trailer playback seem to be struggling for me. My internet is fine & fast for other things.

  • CloudyJ_Dog Chili Dog (@CloudyJ_Dog) reported

    @AmberSweatpants @Xbox Imagine living with someone, NOT working extra hours to get a luxury. And then complaining when you can’t afford a new console. It’s a privilege, work for it or shutup. That’s what I did

  • caleb_maxx Maxx (@caleb_maxx) reported

    @RockstarSupport I recently bought gta v for my xbox one x and it just keep freezing on certain missions... What could really be the problem... Coz its very disgusting restating my xbox each time the game freezes

  • jordan03121 Jordan (@jordan03121) reported

    @Xbox Any patches to fix the games that are crashing??????

  • BenGrump OldGrumpyGamer 🇺🇸🇨🇦🇯🇵🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BenGrump) reported

    @exponential2020 While both systems have problems and they do seem rare, let’s all be honest here, it does seem worse on PS5. My biggest disappointment so far with XSX is that the dev kits were so late, it might be months until we see better performance on Xbox. Both will get better. Play games

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