Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 3
Atlanta, GA 3
Brussels, Bruxelles-Capitale 3
Plymouth, England 2
Omaha, NE 2
Southampton, England 2
Manchester, England 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Liverpool, England 2
Issy-les-Moulineaux, Île-de-France 1
London, England 1
Evanston, IL 1
Reims, ACAL 1
Charlotte, NC 1
Borre, Vestfold fylke 1
Liversedge, England 1
Hénin-Beaumont, Hauts-de-France 1
Gelsenkirchen, NRW 1
Belle, WV 1
Essen, NRW 1
Hanau am Main, Hessen 1
Montauban, Occitanie 1
Hemet, CA 1
Spring Hill, KS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • ericahutch1975 erica hutchinson (@ericahutch1975) reported

    @2KSupport @Quotes4LifeM7 Xbox ans vice versa because neither one wants to deal with pissed off customers especially when they loose their items.... Stop putting the blame on each other and work together to fix YOUR stuff

  • MrG00dkat827 Joseph Augustine (@MrG00dkat827) reported

    @BungieHelp literally impossible to complete a quest on #Xbox arugula errors keep kicking me out of the mission. Please fix.

  • IsJaydon JaydonExists (@IsJaydon) reported

    @D1V1D3DxFLASH1 @MannyHagopian Probably a problem on your end tbh but idk. I'm fine on xbox

  • ra2nski MR (@ra2nski) reported

    Hey @stockx, there is an error in your Xbox Series X (US Plug) listing. The RRT-00010 SKU is EU Plug. I informed you about this 1 month ago and you said you will fix it asap. Guess what? It is still there.

  • stormqueen2484 StormQueen🎵 (@stormqueen2484) reported

    @SoT_Support I am having trouble trying to contact support on your website because as I try to login to the website it takes me straight to the "Accessing the Sea of Thieves Website / Forums - Xbox Live account is required" FAQ. But I have an Xbox Live account. (More info under)

  • ElenaFu83394622 #WeDidIt4TehLULz (@ElenaFu83394622) reported

    While Phantom Squad does not appear to be affiliated with Lizard Squad, the group was clearly inspired by Lizard Squad's attack on Xbox Live and PlayStation Network over Christmas last year. The planned DDoS attack made it difficult, if not impossible, for players to log into

  • MikeCon96734165 Mike Conley (@MikeCon96734165) reported

    @AskPlayStation It was zero help and I’m sure you already knew this. It will display 4K 120 sdr but will not display in hdr 4K at 120 but yet the Xbox does it without issue.

  • bi_bi_peepoo PEE POO :( (@bi_bi_peepoo) reported

    @Microsoft fix you stuff bruh, I've owned Minecraft on xbox for months and suddenly i have to buy game pass in order to play it?

  • bad_bihhh6 bad (@bad_bihhh6) reported

    @TwitchSupport third night in a row that my streams are randomly disconnected from my xbox, and i tweeted yesterday for help, didnt hear back and i had to cancel my stream entirely. it's been like this since twitch was down and doesnt seem to be an issue on my end. help pls

  • stormqueen2484 StormQueen🎵 (@stormqueen2484) reported

    I have signed in Xbox live on the game, but unable to login to the website. Another issue is when I check my Xbox account my library does not have SoT in it (maybe because I bought the game on Steam) but even still my accounts are all linked together.

  • sheref0383 Sheref (@sheref0383) reported from Piscataway, New Jersey

    @Xbox @XboxSupport I signed into my Xbox account to see options and it only gives me option to replace at $99. I can’t seem to speak with anyone. Called customer service twice and same rep hung up and no call back.

  • RyanD86 Ryan (@RyanD86) reported

    @TimeCommando Wasn’t Lizard Squad the ones who DDOS’d PSN and Xbox Live on Christmas a few years ago?

  • AlexaBlackhear1 🏳️‍🌈 V. 🏳️‍🌈 (@AlexaBlackhear1) reported

    @captameowica711 Could be TV issues as someone else stated, I had this issue ages ago with my 360 turned out it was my tv just dying on me. Try a different rv if it persists then it's the xbox or hdmi cable

  • TerenceWhiteley Terr 🇨🇦 (@TerenceWhiteley) reported

    @ConanExiles Played for years until your "update" that completely ruined the game on Xbox. I gave it six months. Six months! I'd love to play it again but I'm not wasting storage space on a broken game.

  • intelligentape7 Mike (@intelligentape7) reported

    @rh777mh @SH00TER_MCGAV1N @StockNotifierUk I had this problem, I had to take the hit and remove the Xbox from the basket, buy something cheap to get card details stored and start over. It’s a pain I know, but next time you’ll be ready. There’s just no chance if you have to enter in card details

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