Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 5
Berlin, Land Berlin 4
Brisbane, QLD 3
San Francisco, CA 3
Lyon, Auvergne-Rhône-Alpes 3
Wiehl, NRW 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Amsterdam, nh 2
Charlotte, NC 2
Chelmsford, England 2
Montpellier, Occitanie 2
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Oak Creek, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • TheToniaF Tonia (@TheToniaF) reported

    @XboxSupport I have two gift cards that I can’t redeem. It has said since Xmas day that it is a problem on your end and to try again later.

  • Ryan_Recon Ryan :slight_smile: (@Ryan_Recon) reported

    @XboxSupport Hi there im trying to load up Halo spartan assault on my PC and when I load into the game my other gamertag is showing and not the one I want to play on, and when I sign out and sign back in it keeps going back to my old one any idea how to fix this?

  • MSolis85 Mari Solis (@MSolis85) reported

    @PlayBreakout I downloaded the game on my Xbox but it keeps saying too many login request, try again later. What can I do to fix it.. I can never get in at all.. 😞😞 can someone help me...

  • BloodyAyy Aaron (@BloodyAyy) reported

    Anyone know if there’s a squad battles glitch that works on XBOX?

  • jobling_joe joe jobling (@jobling_joe) reported

    you don’t know what it feels like to be manipulated until you realise people used to just give you a broken Xbox controller and act like you were playing

  • GalaxyTennyson Gwen Tennyson (@GalaxyTennyson) reported

    Finally got around to playing Control for xbox 1, kinda like SCP in a lot of ways, a shame i dont have my pc or id be playing on that to get rid of lag with some things 🥵🤭😱

  • art_fisk art fisk (@art_fisk) reported

    @Xbox The fisherman !! And now it’s having issues

  • yopatpat Patty lights (@yopatpat) reported

    @snowbikemike have you ever had any problems with the Xbox elite series 2 controller? I’m thinking about getting one but I hear a lot of bad things

  • Zirwinsalot Aaron Simpson (@Zirwinsalot) reported

    @Barnacules Do you know a solution for there’s a temporary problem with the service when trying to change a Microsoft account password that has 2 step verification? It says that after I try to receive a sms verification code. The account is for my Xbox games.

  • TheHypeManHQ Zach Webb (@TheHypeManHQ) reported

    @Treyarch and @xbox PLEASE FIX THIS GARBAGE *** GAME I buy the newest console and my game crashes every game

  • EmptySkulSmithy EmptySkulSmithy (@EmptySkulSmithy) reported

    I have not streamed since November sue to a cap card issue.... its been sent away for repair but not sure when it will be back due to covid.... I cant afford a new one atm. I want to return to streaming, should I stream direct from the Xbox without overlays?

  • Zoeboogie561 Jacgile Alcindor (@Zoeboogie561) reported

    @Xbox Why is it so hard to get customer service?

  • 5H4D0WM4N 5H4D0WM4N (@5H4D0WM4N) reported

    7/2: starting a sanitization service business with the stimulus check, sanitizer rig, ppe, and insurance. gonna use covid just like it has used me up and took my job. PS: ima hide her xbox in my closet till she pays up lol.🤷

  • GKealoha_15 Geoffrey Murakami (@GKealoha_15) reported

    @XboxSupport is there some sort of fix for my elite series 2 controller disconnecting randomly?

  • Keyrune Ciaran Deasy (@Keyrune) reported

    @HalleySystems Just asking on the off-chance: is your Xbox Live Gold active? I got the same (very unhelpful) error message when my subscription had lapsed.

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