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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Xbox Live reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Xbox Live. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xbox Live users through our website.
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Sign in (44%)
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Online Play (32%)
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Glitches (17%)
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Matchmaking (4%)
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Game Crash (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Xbox Live outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gaylord |
Online Play | |
 Rio de Janeiro |
Game Crash | |
 Freising |
Sign in | |
 Samāstipur |
Glitches | |
 North Shields |
Online Play | |
| King George |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
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143 3k
(@ChrisATC12) reported
@uditranasaria @DeryckG_ @EvaninSEA This short term issue. And keep in mind that Xbox catalog is backwards compatible. Sony's isn't.
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anthony aka tosh72
(@anth721) reported
@SteveItOut @ATVIAssist Try ringing xbox customer service steve when you can you I had a issue with the last metro game it kept crashing I left it for two week they were updates but the game still crashed I did get a refund I have the same issue with cold war on series x too
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StudioTin
(@studiotin) reported
@Treyarch Why is your game causing my Xbox One X to completely restart in the middle of a game. I have never had this problem with any game until yours. Its not an isolated event
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Preston Stoll
(@Moobreff) reported
@EASPORTS_MUT @EASPORTS_MUT I was banned for no reason from the auction house. VGKRebels on Xbox. Please fix this! I didn’t receive an email.
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BOOMERisaBEAST
(@BOOMERisaBEAST) reported
@Treyarch @XboxSupport @ATVIAssist black ops Cold War is constantly shutting down my Xbox series x. Are you guys working on a fix for this issue? I can't even finish one game before it shuts my console completely down...
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Preston Stoll
(@Moobreff) reported
@Muthead @EASPORTS_MUT @EASPORTS_MUT I was banned for no reason from the auction house. VGKRebels on Xbox. Please fix this! I didn’t receive an email.
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StyleEnder
(@JadeHooka) reported
@XboxSupport @Xbox @Microsoft Fix your servers. At this point, PlayStation is just gonna win. You guys didn’t even change the dashboard for the new console. Xbox is a dying breed, might transition after playing Xbox since 2009.
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Zon
(@slayZon_) reported
my xbox elite series 2 is non-stop vibrating anytime I press the left trigger or left bumper, how do I fix this?
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DEads
(@DilrodWV) reported
@MojangStatus How about fixing Xbox one issues? I had like 40 villagers in my man made town on my realm. Now they have all "floated" away. This update is broke. Also. Mobs are spawning in well lit houses etc now.
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Lil’Jordan Quarterman
(@SeanQ4) reported
Playing zombies with the boys and game doesn’t freeze but won’t let me get out the pause screen. Dope @Xbox @Treyarch definitely should have these problems with a brand new game n system
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asriel ᓚOᗢ
(@helllajeff) reported
@IrlTurnin i was on youtube on my xbox n my mom saw that n i got in trouble 😭😭
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Caleb Larsen
(@Cnlarsen2003) reported
@ImPanduuh Are you having that issue too? I get onto Cold War and my Xbox will randomly shut off. I did get the new Xbox series x controller today and I am using it with my Xbox one x. Could that be the issue?
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Preston Stoll
(@Moobreff) reported
@EASPORTS_MUT @EASPORTS_MUT I was banned for no reason from the auction house. VGKRebels on Xbox. Please fix this! I didn’t receive an email.
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Todd Rop
(@Trop00) reported
@trekonlinegame @freemind62 Are we anywhere near a fix for this. I jave tried multiple times over the last few months on xbox 1 only to get map load failure whe I try to board enterprise
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Ferda 🎃👻
(@InvadeFerda) reported
And now my Xbox is broken bro can I catch a ******* break
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Jimmy 5 Alive
(@Jimmy5Alive) reported
@CallofDuty yo @InfinityWard can you fix this for @Treyarch? Xbox series x crashes all the time on Moscow map, everymap has stutters (mostly when you go to ADS) that are enough to get you killed, tried in 4k/1080 120hz and 1080 60hz no diff
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Preston Stoll
(@Moobreff) reported
@EASPORTS_MUT @Muthead @EASPORTS_MUT I was banned for no reason from the auction house. VGKRebels on Xbox. Please fix this! I didn’t receive an email.
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GLACIUS
(@X24574958) reported
@shadow64dd @noobde You must be a PlayStation fanboy go to sleep if XBox getting exclusive is a problem to you you really need help and Microsoft is still making gears of war games and it seems like Ed in the fans are getting what they want and mortal Kombat 11
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anthony aka tosh72
(@anth721) reported
@SteveItOut @ATVIAssist If its crashing then as I was told by citizens advice its not fit for purpose see i went to c.a after @ATVIAssist kept mugging me off and as you can see they have not answered my private message from august so try xbox customer service on the phone
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Desmondlen
(@Desmondlen_) reported
Do any of my xbox friends have their console crash and turn off when playing Cold War? I’ve had this problem with the last two cod games right after release
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Staxx_RMX
(@JuanDie69680323) reported
@S18Wrath @MRPCTV764 @Xbox The problem is what thy shall do with the other 2 extra buttons from the original xbox
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Thomas Marsh
(@archvillaindave) reported
@hotforwizard So I do play both, but one reason I like console better is it just *works*. PCs can be better, but all the options and things you need can cause problems. The Xbox never really lags (offline), or makes me go find an update, or has me gauging graphic settings vs performance
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Michael Beverly
(@MichaelBeverly9) reported
@Treyarch @Activision please fix your ******* game. It’s going to destroy my Xbox. It keeps crashing so hard it just shuts my Xbox off. @ATVIAssist
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Mark
(@Mark_Enemy) reported
@FoxhoundFPS getting random crashes on Xbox one x. It completely shuts off my console. Happens at the main menu, sometimes while I’m searching for a game and while I’m at the create a class screen. Don’t know if this is a known issue or not.
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B-Diddy
(@benknapp86) reported
@skiboysteve @Xbox Did you delete and reinstall the game causing the problems? Also, did you factory reset the console?
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Vraj
(@the__nazarian) reported
@ATVIAssist COD Cold War cutscenes lag like crazy on xbox one y'all gotta do better come on now i paid 70 bucks for this. Im not the only one with this issue
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Kyle R
(@Krose7298) reported
@XboxSupport Any reason why my external hard drive keeps disconnecting/reconnecting every once and a while on the Xbox Series X? Never had this issue before when I was on my Xbox One X....
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e-elf🧝🏾
(@VIRTUALFAIRYELF) reported
@XboxSupport when are you going to fix the app so I can change my gamer pic???
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Yung Bruh
(@ASAP240sx) reported
@XboxSupport my Xbox series x keeps randomly shutting off while playing call of duty Cold War I paid $600 for what? Fix this trash
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GONZO 🦻
(@deafGonzo) reported
Apparently if you buy the standard edition of Call of Duty Cold War you only get the "backwards compatible" version for Xbox Series X (which has been causing my Series X to crash and turn off). Currently unable to get a refund. Not cool -1/10