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XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 1
Greater Noida, UP 1
Zapopan, JAL 2
Tokyo, Tokyo 1
Brampton, ON 1
Singapore, Central Singapore 1
Johor Bahru, JHR 1
Kolkata, WB 1
Davao, Davao 1
Bulandshahr, UP 1
Ahmedabad, GJ 1
Noida, UP 1
Mumbai, MH 1
Playa del Carmen, ROO 1
Trichūr, KL 1
Guwahati, AS 1
Pune, MH 1
Bengaluru, KA 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • JandeSwerwer
    Jan de Swerwer (@JandeSwerwer) reported

    @XM_COM Subversive Fox you've become. Go down disgraced you will.

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

  • Kevinpmlote
    PeeKay (@Kevinpmlote) reported

    @XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way

  • h_dilerofficial
    Hakan Diler (@h_dilerofficial) reported

    @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

  • AnkitGupta280
    Ankit Gupta (@AnkitGupta280) reported

    Hi @XM_COM Can you help me with a withdrawal request that has not been processed for more than 3 weeks. RequestID: ID45OC

  • PobleteEdward
    edward christian m Poblete (@PobleteEdward) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • Suhag50607117
    Suhag (@Suhag50607117) reported

    Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

  • VivekMahet42864
    Vivek Maheta (@VivekMahet42864) reported

    @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

  • Rahulka23271990
    Rahul Kar (@Rahulka23271990) reported

    @XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.

  • TrentSetterGT
    Theo Lamola (@TrentSetterGT) reported

    @XM_COM Damn it, Throne Miller Tune and half

  • MdRofiq44231364
    Md Rofiq (@MdRofiq44231364) reported

    @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

  • joujor14
    J Joubert (@joujor14) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • hitonzo
    Hitonzo (@hitonzo) reported

    @XM_COM Anyone here with some spare crypto?. I really need help if u have some change pls send 2 BTC address: 18geDqn6mLsAbNMMdt4Cc2bLxSukuyFc1y Jst have nothing 2 go now and will be evictd from my home anytym soon and cant use my real face as I am already in huge shame and depression

  • myahsoon
    Myahsoon (@myahsoon) reported

    @XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'

  • Rahul61197856
    Rahul (@Rahul61197856) reported

    @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

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