XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bulandshahr, UP | 1 |
| Ahmedabad, GJ | 2 |
| Noida, UP | 1 |
| Mumbai, MH | 6 |
| Playa del Carmen, ROO | 1 |
| Trichūr, KL | 1 |
| Zapopan, JAL | 1 |
| Guwahati, AS | 1 |
| Pune, MH | 1 |
| Bengaluru, KA | 6 |
| Dehra Dūn, UT | 3 |
| Jaipur, RJ | 1 |
| Samarqand Shahri, Samarqand | 1 |
| Amsterdam, nh | 1 |
| Picada Hartz, RS | 1 |
| Visakhapatnam, AP | 1 |
| Muntinlupa, Calabarzon | 1 |
| Bogotá, Bogota D.C. | 1 |
| Davao, Davao | 1 |
| Tijuana, BCN | 1 |
| Indore, MP | 1 |
| Popayán, Cauca | 1 |
| Rome, Latium | 1 |
| Dubai, Dubai | 1 |
| Hackney, England | 1 |
| Potchefstroom, North-West | 1 |
| Hyderabad, TG | 1 |
| Curitiba, PR | 1 |
| Cochin, KL | 1 |
| Hāora, WB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Tebogo Khumalo (@Tebogo8712269) reported@XM_COM I HAVE BEEN WAITING FOR YOUR CALL TO VERIFY MY ACCOUNT 5 DAYS LEFT FOR THE BONUS TO BE TAKEN . WHY DONT YOU ATTEND ME, I DO LIVE CHAT YOU PROMISE TO RESOLVE THE PROBLEM BUT NOTHING TILL DATE.......... CALL ME ON 0729266106
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Jasa✨ (@Jasa984) reported@XM_COM I Opened an account today and I'm trading smoothly. I hope I won't get issues with withdrawals....
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Max (@MaxAvi33) reported@XM_COM Do not use CoinswitchKuber...its looting customer's money..I have deposited money but can't withdraw now. They are not verifying my bank account, despite so many requests. Fraud..trust me ..they keep replying the same system generated message..zero customer support
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Mr Creative (@njabulolight) reported@XM_COM I once had problems with withdrawal on this bonus accout..... i dont think ill ever use xm again
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NjeeLifeStyle (@sir_mprst) reported@XM_COM Can you help get my Metar Trader login details to my real account?
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Lastborn 🇯🇲💓 (@BMkhokeli) reported@XM_COM @XM_COM I placed a withdrawal request and it was approved then I waited since I had provided all that was asked for.....it's almost 2 weeks now so I decided to contact the support team only to be told....
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Mseezy (@Brianeezy) reported@XM_COM Terrible experience with you guys right now, waiting for two months for a certain department to get back to me regarding my account. The wait has been 2 months! Terrible customer service!
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DarkTaurus (@DarkTaurusYT) reported@XM_COM Your customer service took forever to response
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Mr Kelvin Walter (@Mr_kelvinwalter) reported@XM_COM Hello, friend so sorry for disturbing Are you in need of financial help? Then DM me and I will show you how to earn ($).{10,000} in 1 week . All you need is a laptop or a mobile phone and 30mins of your time daily. Inbox me if you are interested.
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Syed Zubair Hasan (@szubairhasan) reported@XM_COM Fake broker... eating people money and no customer service
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Rafael (@rafahell) reported@XM_COM Just need to fix the grammar.
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Kliq07 (@jngash) reported@Cmphiwemdi @XM_COM That’s not good at all. Did you resolve the issue?
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Samuel Andrew (@_Samuel_Andrew) reported@ilesanpepsi @XM_COM No documentation issues at all, in fact we collected amounts not more than 200$ from them with ease, I believe they did that to keep their deceit going, it was when we needed huge sums that their bubble bursted.
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Ty (@moody_worm) reported@XM_COM OUR POWER HAS BEEN OFF FOR 5 HOURS, we're scheduled for stage 2 load-shedding from 10:00-12:30! We are working from home! Is Eskom gonna compensate us for the money we lost! Customer care is so INCOMPETENT! Sort this out!
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Leb.zzza (@lebogang_leisa) reported@XM_COM I've been waiting for a withdrawal all over a week now. What seems to be the problem?