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XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blumenau, SC 1
Lucknow, UP 1
Abu Dhabi, Abu Dhabi 1
Delhi, NCT 1
Hyderabad, TG 2
New Delhi, NCT 1
Kuala Lumpur, KUL 1
Itapevi, SP 1
Bengaluru, KA 2
Chhindwāra, MP 3
Rio Verde, Tungurahua 1
Bucharest, Bucureşti 1
Nagpur, MH 1
Chennai, TN 1
Pune, MH 1
Bhubaneshwar, OR 1
Cuauhtémoc, CDMX 1
Pretoria, Gauteng 1
Singapore, Central Singapore 1
Patna, BR 1
Bhopal, MP 1
Mérida, YUC 1
Florencia, Caquetá 1
Ashbourne, Leinster 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

  • sachinbstwd
    Super_Sachin (@sachinbstwd) reported

    @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

  • Mohmaya_98
    मोहमाया (@Mohmaya_98) reported

    Hello @XMGlobal, My fund withdrawal was processed on 2 July, but I still haven't received the amount in my bank account. I have already contacted support, but the issue is still unresolved. Please look into this matter and provide an update as soon as possible. @XM_COM

  • MdRofiq44231364
    Md Rofiq (@MdRofiq44231364) reported

    @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

  • ClarenceKeys2
    Tumelo (@ClarenceKeys2) reported

    @XM_COM please fix the error

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @sarathsarru1 @XM_COM Dear Customer, We have responded to your complaint via email under reference number 86955390. If you are not satisfied with the resolution provided, we request you to kindly reply to the same email thread so that we can assist you further.

  • h_dilerofficial
    Hakan Diler (@h_dilerofficial) reported

    @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

  • manni0789
    Mni (@manni0789) reported

    @XM_COM Hello @XMGlobalSupport, I made a deposit of ₹8000 today morning but it still hasn’t been credited to my trading account. I already raised a support ticket but no resolution yet. Ticket ID: W2OS3H Please check and resolve this as soon as possible.

  • ManishaSin23870
    Deepanshu saini (@ManishaSin23870) reported

    Dear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM

  • Rajput_1585
    Sumit Rajput (@Rajput_1585) reported

    @XMGlobal @XM_COM My deposit made on 15 July is still not credited. I've shared my bank statement & payment proof, opened a support ticket and filed a formal complaint, Despite this, I continue to receive only template responses without any timeline or resolution.

  • SainiDiwan88201
    diwanshu saini (@SainiDiwan88201) reported

    @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. Please credit the funds ASAP. Account ID: 420157159 #XM #XMBroker

  • JayeshA69870928
    Jayesh Ahir (@JayeshA69870928) reported

    @XM_COM su have such a bad Customer service

  • eadglory
    WarofGlory (@eadglory) reported

    @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back

  • gautam_khokhar
    Gautam Khokar 🔆 (@gautam_khokhar) reported

    @XM_COM Its been 2 months im constantly uploading different proofs of my payment. All the proofs that can be possible I uploaded. Still customer support is not replying. Its very stressful and anxious for me. If you want to keep the money then directly say please. Be clear.

  • AzizHussai20038
    Aziz Hussain (@AzizHussai20038) reported

    @XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration

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