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XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Singapore, Central Singapore 1
Johor Bahru, JHR 1
Kolkata, WB 1
Davao, Davao 2
Bulandshahr, UP 1
Ahmedabad, GJ 2
Noida, UP 1
Mumbai, MH 5
Playa del Carmen, ROO 1
Trichūr, KL 1
Zapopan, JAL 1
Guwahati, AS 1
Pune, MH 1
Bengaluru, KA 5
Dehra Dūn, UT 2
Jaipur, RJ 1
Samarqand Shahri, Samarqand 1
Amsterdam, nh 1
Picada Hartz, RS 1
Visakhapatnam, AP 1
Muntinlupa, Calabarzon 1
Bogotá, Bogota D.C. 1
Tijuana, BCN 1
Indore, MP 1
Popayán, Cauca 1
Rome, Latium 1
Dubai, Dubai 1
Hackney, England 1
Potchefstroom, North-West 1
Hyderabad, TG 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • FxGecko_Global
    FxGecko (@FxGecko_Global) reported

    FxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx

  • AirtimeData2
    #R750ewallet (@AirtimeData2) reported

    @mpilobeast @XM_COM I can help I trade too

  • LangraModi
    Chal Uth Nikal Aitho (@LangraModi) reported

    @XM_COM Going to complain against XM in CFTC they're professional cheater

  • VivekMahet42864
    Vivek Maheta (@VivekMahet42864) reported

    @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

  • joujor14
    J Joubert (@joujor14) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?

  • Ernesto_bcz
    Ernesto #AshArmy🇷🇼 (@Ernesto_bcz) reported

    @XM_COM Depositing is not working 🙄🙄

  • KelvinUzomah
    obiDIENT personified (@KelvinUzomah) reported

    @XM_COM You guys in tech should find solution or a medium which can be use in selling all this **** coins. I don't see reasons a project liquidity will be locked, the token will appreciate but you can't sell it cos of insufficient liquidity. In Nigeria where can entrol 4 Blockchain tech?

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

  • JerryUkim
    Jeremiah John (@JerryUkim) reported

    @XM_COM Huge amount of data is produced daily. The current centralized means of storing them is expensive and largely unreliable. Sinso solves this problem. Its provides its dataland where data can be safely and efficiently stored on the filecoin ecosystem #sinso #sonior #sinsodataland

  • Kevinpmlote
    PeeKay (@Kevinpmlote) reported

    @XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money

  • Moon66796218
    Moon (@Moon66796218) reported

    @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Pathetic support

  • CrackedYoda
    Yodafx (@CrackedYoda) reported

    As a new trader it's important to avoid @XM_COM From bad spread To the worst rates To charges for account dormancy The absolute worse broker

  • John08831724
    John (@John08831724) reported

    @XM_COM 🚘 WEN LAMBO 🚘 📶 Network - BSC🔸 👾 Stealth launch 🖼 Bullish Logo & Name 🚀 Low cap huge potential 📟 Initial lp 1 bnb 🔗 Taxes 11% buy/sell 🔒 Lp locked - Renounce -💭TG - @wenlambox 💎 contract: 0xdf276D1372149EF5c531562b2b25A71b6326643C

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