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XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tokyo, Tokyo 1
Brampton, ON 1
Singapore, Central Singapore 1
Johor Bahru, JHR 1
Kolkata, WB 1
Davao, Davao 2
Bulandshahr, UP 1
Ahmedabad, GJ 2
Noida, UP 1
Mumbai, MH 5
Playa del Carmen, ROO 1
Trichūr, KL 1
Zapopan, JAL 1
Guwahati, AS 1
Pune, MH 1
Bengaluru, KA 5
Dehra Dūn, UT 2
Jaipur, RJ 1
Samarqand Shahri, Samarqand 1
Amsterdam, nh 1
Picada Hartz, RS 1
Visakhapatnam, AP 1
Muntinlupa, Calabarzon 1
Bogotá, Bogota D.C. 1
Tijuana, BCN 1
Indore, MP 1
Popayán, Cauca 1
Rome, Latium 1
Dubai, Dubai 1
Hackney, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • AmpVoltage
    Ben Solar (@AmpVoltage) reported

    @XM_COM Stablize for now. And yet another 5,000 worth of crash in the next few months or so

  • CrackedYoda
    Yodafx (@CrackedYoda) reported

    As a new trader it's important to avoid @XM_COM From bad spread To the worst rates To charges for account dormancy The absolute worse broker

  • MdYusufHasan13
    Md. Yusuf Hasan (@MdYusufHasan13) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • thirstyniccur
    Pit (@thirstyniccur) reported

    @XM_COM How can I contact you. I'm having an issue with my withdrawals

  • tajamul03
    tajamulhussain (@tajamul03) reported

    @XM_COM Dear friends. 99% un 🙈 disease, problems, tension and stress, are cause of bathroom. Not believe,msg me.+923119542626

  • joujor14
    J Joubert (@joujor14) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • user_m0m
    MR.X (@user_m0m) reported

    @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

  • JosephSphiwe7
    Joseph Sphiwe (@JosephSphiwe7) reported

    @XM_COM Can you help me with trading i know nothing about it but I'm interested into it

  • WizardOfTheNthC
    Stephen Weightman (@WizardOfTheNthC) reported

    @XM_COM They take your balance away by stealth, every month, until all gone, and they do not notify you. And get away with it. I couldn't even find anywhere to complain about it. You have been warned!

  • VivekMahet42864
    Vivek Maheta (@VivekMahet42864) reported

    @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

  • IFritti
    WhoIZLIkeGOD? (@IFritti) reported

    @XM_COM it has been more than 24 hours and now approaching 2 days and my withdrawal request is still pending? various emails to your customer support and they keep forwarding me from one department to another ... where is my money?

  • SuryanshPariha7
    Suryansh Parihar 💫 (@SuryanshPariha7) reported

    @XM_COM @XM_Care I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

  • lazmorca
    charlie_charles (@lazmorca) reported

    @XM_COM I joined about 2 months ago, I can say am not doing that bad.still learning though

  • crypto_muzic
    CryptoMusic.eth (@crypto_muzic) reported

    @XM_COM Please help

  • umerjutt220
    Jeremy Deandre (@umerjutt220) reported

    @Bluemarlin___ @XM_COM Where can I find the link t(o the MEV Bot article that will help me make money?{']

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