XM Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  msrtrades (@msrtrades) reported 2 minutes ago

  @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

• 
  William (@William97472331) reported 5 minutes ago

  @XM_COM **** that I won't spend a dime on their useless crap

• 
  Shreya Sonthalia (@ShreyaSont13729) reported 6 minutes ago

  @XM_COM the amount has been debited from the account but I 's not reflecting on XM wallet. I have reached out to customer executives several times but got the same response that it's under review. Seems like XM is a fraud platform. Kindly initiate the refund at the earliest.

• 
  vikash jha (@mr_vikash_jha) reported 12 minutes ago

  Your actions have directly resulted in my bank account being frozen. Regarding the withdrawal I made on March 5, a fraud claim has been raised by someone from your side against that transaction. As a direct consequence, my bank account has been frozen, causing me significant financial inconvenience and distress. What is even more unacceptable is the delay in your investigation. I do not understand why it is taking your team so long to investigate and resolve an issue that has already had such serious consequences for me. I expect your team to treat this matter as an urgent priority, provide me with a clear explanation of what happened, and take immediate steps to resolve the issue and have my account unfrozen. I cannot be expected to bear the consequences of a dispute or fraud claim originating from your side. Please escalate this matter to the appropriate team immediately and provide me with a clear update and resolution without any further delay. case 4O6KRU @XM_COM #XM

• 
  Zeeshan_Zaan (@ZaanSheri) reported 13 minutes ago

  @XM_COM Still waiting for a resolution on my pending payout issue from July 8th and July 10th! Sent all details and proof, but service has been extremely poor with no proper resolution yet. Please look into Ticket ID: ⁠hd.1783679461766.bbcmxy.8e37d87a⁠ and resolve this ASAP! 😡

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 15 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Dr. Bhavesh Thacker (@drprofits_in) reported 16 minutes ago

  @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 17 minutes ago

  @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  Jayesh Ahir (@JayeshA69870928) reported 19 minutes ago

  @XM_COM you have such a worst customer service i deposit my money but can't credited in 24 hours so it's beyond your time frame so i want compansation

• 
  Rathore (@SamarRathore9) reported 20 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Hamid Sheikh (@iam_hamidsheikh) reported 20 minutes ago

  Don’t use XM Trading app for deposits from your bank account. My money has been stuck for 20+ days and now they are calling it an “investigation matter. After checking Play Store reviews, I found many people facing the same issue. Stay safe and avoid risking your money. @XM_COM

• 
  yunus (@Hayri1903angara) reported 23 minutes ago

  Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me.

• 
  phenomenal (@phenomenalnesh) reported 23 minutes ago

  @XM_COM I've tried contacting customer support but no replies

• 
  KmanMCFC (@mcfc_kman) reported 26 minutes ago

  @XM_COM new trading called Alcotech join before it crash dm me for more information

• 
  Rathore (@SamarRathore9) reported 27 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.