XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
New Delhi, NCT | 1 |
Bhopal, MP | 1 |
Indore, MP | 1 |
Peshawar, Khyber Pakhtunkhwa Province | 1 |
Panamá, Provincia de Panamá | 1 |
Sungai Petani, KDH | 1 |
Dimāpur, NL | 1 |
Bacolod City, Western Visayas | 1 |
Kingston, Kingston | 1 |
Manila, National Capital Region | 1 |
Durban, Province of KwaZulu-Natal | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Mbuyiselo Valashiya (@strusbop) reported
@XM_COM Waste of time. More conditions than you are allowed a number of trades in a day. My EA placed and closed 24 orders in one day and they started whining about server usage and threatened to temporarily suspend my account....
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Robert Ching (@mfanafuthishaba) reported
@XM_COM I have been doing withdrawals straight to my bank account, now when I try to withdraw you reject my withdrawal request. What kind of nonsense is that? I don't want to withdraw via Bitcoin, I want to withdraw straight to my bank account. Sort your issues.
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Kalu Pipscobar (@kwillix6) reported
@XM_COM Do you support "boom and crash" and volatility indexes?
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R6 🤢 (@DylanSelleck) reported
@Jerey_leonidas @XM_COM are you still having this issue?
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mikey (@mikey_pablo1) reported
@XM_COM is more customer and user friendly than @AvaTrade
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NjeeLifeStyle (@sir_mprst) reported
@XM_COM Can you help get my Metar Trader login details to my real account?
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m7md (@m7md08384964) reported
@XM_COM Hello ..im from Saudi Arabia and i have a real account but i have a problem ..its that i cant but money in my bank account at all I tried so many times..i need help pls tell me what can I do to but money in my bank account i have visa and MasterCard both ..
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Day Trader Ron (@Ronald_S77) reported
@XM_COM Stocks cfd trading is having issues, no quotes available..
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Dru Mahape (@dru_mahape) reported
@Samke023Sammy @XM_COM I'm straggling to login on mt4 or mt5, how did you manage?
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R6 🤢 (@DylanSelleck) reported
@Jerey_leonidas @XM_COM oh okay i had this same issue as another broker i have a demo account was still open but my micro account was frozen
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⚡️tez (@cybrtrck) reported
@AdeebBustani @XM_COM Oo damn. It’s now fine though
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Cash, the Larney (@xnly_Cash) reported
@XM_COM Anyone want to start trading ?? I have a solution for you. Legit
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Syed Zubair Hasan (@szubairhasan) reported
@XM_COM Worst customer service .... doing fake trading to wipeout the accounts of small investors
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Brandon C. Swarts (@BrandonCSwarts) reported
@XM_COM Why do you guys spend lots of money on advertising when it can be used on honesty. You won't need to spend millions on advertising if you stop cheating traders who use your platform. Nobody is happy with you unilaterally closing down accounts blocking traders from their funds.
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Hugo Fortis Sanchez (@HugoFortis) reported
@XM_COM Do you have a problem trading Stocks? I can't trade