XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Blumenau, SC | 1 |
| Lucknow, UP | 1 |
| Abu Dhabi, Abu Dhabi | 1 |
| Delhi, NCT | 1 |
| Hyderabad, TG | 2 |
| New Delhi, NCT | 1 |
| Kuala Lumpur, KUL | 1 |
| Itapevi, SP | 1 |
| Bengaluru, KA | 2 |
| Chhindwāra, MP | 3 |
| Rio Verde, Tungurahua | 1 |
| Bucharest, Bucureşti | 1 |
| Nagpur, MH | 1 |
| Chennai, TN | 1 |
| Pune, MH | 1 |
| Bhubaneshwar, OR | 1 |
| Cuauhtémoc, CDMX | 1 |
| Pretoria, Gauteng | 1 |
| Singapore, Central Singapore | 1 |
| Patna, BR | 1 |
| Bhopal, MP | 1 |
| Mérida, YUC | 1 |
| Florencia, Caquetá | 1 |
| Ashbourne, Leinster | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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मोहमाया (@Mohmaya_98) reportedHello @XMGlobal, My fund withdrawal was processed on 2 July, but I still haven't received the amount in my bank account. I have already contacted support, but the issue is still unresolved. Please look into this matter and provide an update as soon as possible. @XM_COM
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pradyu (@pradyu3) reported@XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises
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Sparsh Kumar (@abhicryptoguy) reported@XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f
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Super_Sachin (@sachinbstwd) reported@XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.
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Wolf Trader7 (@wolf_trader71) reported🚨Warning – @XM_COM I deposited on 12 June but it still hasn't been credited to my trading account as of today. I contacted support multiple times and all I got were generic copy-paste replies that didn't solve anything. @WikiFX_Eng
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WhoIZLIkeGOD? (@IFritti) reported@XM_COM it has been more than 24 hours and now approaching 2 days and my withdrawal request is still pending? various emails to your customer support and they keep forwarding me from one department to another ... where is my money?
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adam.eth (@AdamEth_) reportedTo deposit on @XM_COM very fast to withdraw one week now story upon story now their support doesn’t even reply to my mail very bad broker
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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KmanMCFC (@mcfc_kman) reported@NtokozoEds @XM_COM new trading that will make you some money join before it crash dm me for more information
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Suhag (@Suhag50607117) reportedWithdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM
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diwanshu saini (@SainiDiwan88201) reported@XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. Account ID: 420157159 #XM #XMBroker
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Paul zaprada (@PZaprada) reported@XM_COM Are you a receiver or a mandate who can help to receive usdt and monetize to USD and willing to send back through IBAN , in case you are looking for a sender, I have a Usdt deal worth 15 million dollars. WhatsApp me +1(806) 491-3934
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Vivek Maheta (@VivekMahet42864) reported@XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922
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yunus (@Hayri1903angara) reported@XM_COM Hello @XM_Global, I need your urgent assistance regarding a manual review for my withdrawal request (Account ID: 92002139). It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my
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Jayesh Ahir (@JayeshA69870928) reportedI am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it
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