XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashbourne, Leinster | 1 |
| Çankaya, Ankara | 1 |
| Chennai, TN | 1 |
| Bengaluru, KA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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SHIVENDER SINGH (@shivender01) reported@XM_COM what kind of service is this? I deposited ₹10,000 into my XM wallet 72+ hours ago and the amount is still not credited. Sent multiple follow-up emails, yet no proper resolution from your support team. For a first-time user, this experience is absolutely disappointing.
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Tumelo (@ClarenceKeys2) reported@XM_COM please fix the error
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Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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Moon (@Moon66796218) reported@XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)
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Viral vk (@ViralKo41259885) reported@Mursad999 @XM_COM Stop crying bc.. you use illegal unregistered forex platforms. No one can help you
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Jayesh Ahir (@JayeshA69870928) reported@XM_COM you have such a worst customer service i deposit my money but can't credited in 24 hours so it's beyond your time frame so i want compansation
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Hauwa Aminu (@Hauweesparkles) reported@_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]
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GingerBreadSketchy (@SketchyBread) reported@XM_COM Bad broker
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Atul (@Atulmishra7888) reportedIts been 20 days no concrete response by @XM_COM pls help
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• સંકેત • (@1amsnkt) reportedFacing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM
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Dr. Bhavesh Thacker (@drprofits_in) reported@XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!
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Ankit Gupta (@AnkitGupta280) reportedHi @XM_COM Can you help me with a withdrawal request that has not been processed for more than 3 weeks. RequestID: ID45OC
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Vivek Maheta (@VivekMahet42864) reported@XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922
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Lebo (@Lebo16563584) reported@XM_COM My account saying it's achieved how can i access it please help me when i want to log in
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