XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (67%)
• Website (25%)
• Deposits (8%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	27 days ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chirag Chaudhary (@ichirag77) reported 41 seconds ago

  @XM_COM Your repeated delays and generic responses are unacceptable. Either resolve this issue immediately or clearly explain why my money is still being withheld.

• 
  MR.X (@user_m0m) reported 4 minutes ago

  @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

• 
  BRIAN OBINGA (@OBINGABRIAN) reported 5 minutes ago

  @shivender01 @XM_COM Same It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

• 
  Mni (@manni0789) reported 10 minutes ago

  @XM_COM Hello @XMGlobalSupport, I made a deposit of ₹8000 today morning but it still hasn’t been credited to my trading account. I already raised a support ticket but no resolution yet. Ticket ID: W2OS3H Please check and resolve this as soon as possible.

• 
  William (@William97472331) reported 12 minutes ago

  @XM_COM **** that I won't spend a dime on their useless crap

• 
  Lalit Soni (@httpslalit) reported 13 minutes ago

  @1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

• 
  Gezana Meshack Sithole (@GezanaMeshack) reported 15 minutes ago

  @XM_COM Xhose falls down in Phomolong Thembisa today.

• 
  Rathore (@SamarRathore9) reported 17 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Mohammed.eth (@MOHAMED94715372) reported 23 minutes ago

  Yo @XM_COM why do I have to login with Google every single time I open the app? 😭 It keeps saying “enable biometrics to avoid this” but my phone doesn’t have fingerprint setup. There should be another option to stay logged in because this is honestly a headache.

• 
  Avanish Mishra (@avanish911342) reported 23 minutes ago

  “@XM_COM It’s been over a month and my refund is still not processed. Very disappointing support. Trading Account: 321817455. Resolve ASAP or I’ll escalate this.”

• 
  IndusInd Bank (@MyIndusIndBank) reported 25 minutes ago

  @sarathsarru1 @XM_COM Dear Customer, We would like to inform you that we have responded to your concern via email under reference number 86955390, dated July 07, 2026. Kindly refer the same for your reference.

• 
  Dhaval Patel (@Dhavalx96) reported 27 minutes ago

  @XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport

• 
  Davi Fitarone (@davi_fitarone) reported 27 minutes ago

  @prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "

• 
  Pedro Gabriel (@Pedro_IDV) reported 28 minutes ago

  @XM_COM **** stop crashing roblox **** **** ***** is killing roblox **** you **** i want to play **** shove that pet up your ***

• 
  Kamran (@kimz00071) reported 30 minutes ago

  @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

• 
  Hauwa Aminu (@Hauweesparkles) reported 31 minutes ago

  @_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]

• 
  Hakan (@Hakan063490) reported 36 minutes ago

  @XM_COM I've never seen such a terrible app in my life. I've tried changing my password 20 times, and as soon as I exit the app, I get a password error. XM is a complete disappointment.

• 
  Vasu Lohiya (@lohiyavasu) reported 36 minutes ago

  @XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 36 minutes ago

  @XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Deepanshu saini (@ManishaSin23870) reported 37 minutes ago

  Dear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM

• 
  Jayesh Ahir (@JayeshA69870928) reported 38 minutes ago

  I am sending so much mail and lice chat with @XM_COM agents they always give me auto generated msg and can't help me so i tell to all treder to can't trust on @XM_COM they don't believe in customer satisfaction they just believe in money

• 
  AgathaSun (@Agatha_Sun_) reported 41 minutes ago

  @Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.

• 
  Chirag Chaudhary (@ichirag77) reported 43 minutes ago

  @XM_COM Why are you unable to give me a clear answer? Why are you avoiding my questions instead of providing a proper update? I expect a direct response, not repeated generic replies. First'customer support

• 
  yunus (@Hayri1903angara) reported 44 minutes ago

  @XM_COM Hello @XM_Global, I need your urgent assistance regarding a manual review for my withdrawal request (Account ID: 92002139). It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my

• 
  FxGecko (@FxGecko_Global) reported 44 minutes ago

  FxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx

• 
  Kamran (@kimz00071) reported 45 minutes ago

  @XM_COM Pathetic support

• 
  Tech Builder (@TechBuilder_ZEN) reported 46 minutes ago

  @XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01

• 
  KmanMCFC (@mcfc_kman) reported 57 minutes ago

  @NtokozoEds @XM_COM new trading that will make you some money join before it crash dm me for more information

• 
  pradyu (@pradyu3) reported 59 minutes ago

  @XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises

• 
  Mni (@manni0789) reported 59 minutes ago

  @being_sadique1 @XM_COM Issue solved?