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XM status: trading issues and outage reports

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Full Outage Map

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

  • 50% Login (50%)
  • 30% Website (30%)
  • 10% Trading platform (10%)
  • 10% Deposits (10%)

Live Outage Map

The most recent XM outage reports came from the following cities:

CityProblem TypeReport Time
Hyderabad Trading platform 4 days ago
Ashbourne Login 1 month ago
Çankaya Login 2 months ago
Chennai Login 2 months ago
Bengaluru Website 2 months ago
Shah Alam Login 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • FAIZANPATHAN66
    PATHANFAIZAN🏇 (@FAIZANPATHAN66) reported

    Hi @XM_COM , I deposited ₹9,333 today via Google Pay (UPI), but the amount has not been credited to my XM account despite the payment being successful. I've already shared my XM Account ID, UTR, and payment screenshot with support. Please look into this urgently. Thank you.

  • phenomenalnesh
    phenomenal (@phenomenalnesh) reported

    @XM_COM I've tried contacting customer support but no replies

  • abhicryptoguy
    Sparsh Kumar (@abhicryptoguy) reported

    @XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f

  • manni0789
    Mni (@manni0789) reported

    @XM_COM Hello @XMGlobalSupport, I made a deposit of ₹8000 today morning but it still hasn’t been credited to my trading account. I already raised a support ticket but no resolution yet. Ticket ID: W2OS3H Please check and resolve this as soon as possible.

  • m_kmaina
    Muhammad Kassim Abdullahi (@m_kmaina) reported

    @XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200

  • ManishaSin23870
    Deepanshu saini (@ManishaSin23870) reported

    Dear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM

  • Ezaeasefuthi
    SEFUTHI SEFUTHI (@Ezaeasefuthi) reported

    Your support email are disgusting auto-generated responses! @XM_COM

  • CeoOfMeowrth
    Mr. Cat (@CeoOfMeowrth) reported

    It’s been 90+ days since i haven’t got my deposit of Rs 40k bank has refused to refund funds and it was credited into your merchants account. Given all the proof to account manager she ghosted me two weeks ago. Worst service ever. Refund my funds right away. @XM_COM

  • Rahulka23271990
    Rahul Kar (@Rahulka23271990) reported

    @XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.

  • 1Rethabile
    rethabile (@1Rethabile) reported

    @XM_COM What's wrong with your client terminal platform. It's been a month now showing under maintenance and I can't withdraw. So frustrating

  • MdRofiq44231364
    Md Rofiq (@MdRofiq44231364) reported

    @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

  • mcfc_kman
    KmanMCFC (@mcfc_kman) reported

    @XM_COM new trading called Alcotech join before it crash dm me for more information

  • Sarvesh_k630
    Sarvesh kumar (@Sarvesh_k630) reported

    @Mursad999 @XM_COM Contact Customer Support in Apps.

  • Huncho051
    Huncho05 (@Huncho051) reported

    @XM_COM **** you XM wtf

  • PZaprada
    Paul zaprada (@PZaprada) reported

    @XM_COM Are you a receiver or a mandate who can help to receive usdt and monetize to USD and willing to send back through IBAN , in case you are looking for a sender, I have a Usdt deal worth 15 million dollars. WhatsApp me +1(806) 491-3934

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?

  • ichirag77
    Chirag Chaudhary (@ichirag77) reported

    @XM_COM More than 68 hours have passed since I reported my deposit issue and shared all the required proof. Yet, there is still no resolution—only the same repeated response. Please confirm that my funds are safe and provide a clear update immediately. #DepositIssue #CustomerSupport

  • eadglory
    WarofGlory (@eadglory) reported

    @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back

  • OBINGABRIAN
    BRIAN OBINGA (@OBINGABRIAN) reported

    @shivender01 @XM_COM Same It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

  • lohiyavasu
    Vasu Lohiya (@lohiyavasu) reported

    @XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app

  • NgatiaMJohn
    John Ngatia (@NgatiaMJohn) reported

    @XM_COM Dear XM...I have been actively trading on my Ultra Low Standard account. Due to temporary financial constraints, I currently lack sufficient funds. Could you please advise on any available deposit bonuses, loyalty rewards, or other options to support continuing my trading?

  • AdamEth_
    adam.eth (@AdamEth_) reported

    @XM_COM Xm pay my money !!! I told your support team it’s a medical emergency I need my withdrawal I told them if anyone dies you all would be to blame for it pay my money Xm pay me !!!!!!!!!!!!!!!!!!

  • e_suraya
    Eva Suraya Shokri (@e_suraya) reported

    @IamFarhangul @XM_COM It's unacceptable that this Uniswap explo)it is not being addressed. It's a major issue that needs to be addressed ASAP. the link is on my TL [- I retweete?d it!],

  • eadglory
    WarofGlory (@eadglory) reported

    @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . How do I get my credited

  • a98034549
    Hamada Ali (@a98034549) reported

    @XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?

  • TBrusker
    Tailer Brusker (@TBrusker) reported

    @XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth

  • FxGecko_Global
    FxGecko (@FxGecko_Global) reported

    FxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx

  • Hayri1903angara
    yunus (@Hayri1903angara) reported

    @XM_COM Hello @XM_Global, I need your urgent assistance regarding a manual review for my withdrawal request (Account ID: 92002139). It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my

  • Hauweesparkles
    Hauwa Aminu (@Hauweesparkles) reported

    @_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]

  • chucancantik
    Scott.eth (@chucancantik) reported

    @XM_COM @ChaeMisung Do you know the link to the MEV Bot article that will help me, make lots of money?-,,