XM status: trading issues and outage reports

Problems in the last 24 hours

XM signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (60%)
• Website (21%)
• Trading platform (10%)
• Withdrawals (8%)
• Deposits (2%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Allahābād	Website	13 days ago
Kolkata	Trading platform	19 days ago
Nagpur	Login	19 days ago
Patna	Login	19 days ago
Lucknow	Trading platform	19 days ago
Chhindwāra	Login	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rathore (@SamarRathore9) reported 3 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  nick paez (@nick_paez) reported 4 minutes ago

  @donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--

• 
  Lalit Soni (@httpslalit) reported 4 minutes ago

  @1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 5 minutes ago

  @XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it

• 
  alfredk471 (@alfredk471) reported 7 minutes ago

  @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 7 minutes ago

  @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

• 
  Atul (@Atulmishra7888) reported 9 minutes ago

  Its been 20 days no concrete response by @XM_COM pls help

• 
  Jayesh Ahir (@JayeshA69870928) reported 10 minutes ago

  @XM_COM su have such a bad Customer service

• 
  Trushank upadhyay (@Trushank007) reported 13 minutes ago

  @XM_COM Hello I have deposited a 15000INR and 25000INR both are missing after too much request still my funds are missing. My complaint ticket for both transactions is as below 1. EFCVZ3 2. 6VW2PS I hope you resolve the problem on immediate basis as its almost 4-5 days

• 
  Dorothy Chaz (@antwansmith0) reported 14 minutes ago

  @TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(

• 
  Gezana Meshack Sithole (@GezanaMeshack) reported 15 minutes ago

  @XM_COM Xhose falls down in Phomolong Thembisa today.

• 
  William (@William97472331) reported 16 minutes ago

  @XM_COM **** that I won't spend a dime on their useless crap

• 
  Aziz Hussain (@AzizHussai20038) reported 18 minutes ago

  @XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration

• 
  Paul zaprada (@PZaprada) reported 19 minutes ago

  @XM_COM Are you a receiver or a mandate who can help to receive usdt and monetize to USD and willing to send back through IBAN , in case you are looking for a sender, I have a Usdt deal worth 15 million dollars. WhatsApp me +1(806) 491-3934

• 
  Virat Kohli 🥇 (@appu7209) reported 23 minutes ago

  @XM_COM If money doesn't recived within 7 days I'm going to complaint on @XM_COM and those two guys who received the money via UPI.

• 
  IndusInd Bank (@MyIndusIndBank) reported 26 minutes ago

  @sarathsarru1 @XM_COM Dear Customer, We would like to inform you that we have responded to your concern via email under reference number 86955390, dated July 07, 2026. Kindly refer the same for your reference.

• 
  Mni (@manni0789) reported 28 minutes ago

  @being_sadique1 @XM_COM Issue solved?

• 
  phenomenal (@phenomenalnesh) reported 30 minutes ago

  @XM_COM I've tried contacting customer support but no replies

• 
  Moon (@Moon66796218) reported 31 minutes ago

  @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

• 
  Eva Suraya Shokri (@e_suraya) reported 34 minutes ago

  @IamFarhangul @XM_COM It's unacceptable that this Uniswap explo)it is not being addressed. It's a major issue that needs to be addressed ASAP. the link is on my TL [- I retweete?d it!],

• 
  vikash jha (@mr_vikash_jha) reported 34 minutes ago

  Your actions have directly resulted in my bank account being frozen. Regarding the withdrawal I made on March 5, a fraud claim has been raised by someone from your side against that transaction. As a direct consequence, my bank account has been frozen, causing me significant financial inconvenience and distress. What is even more unacceptable is the delay in your investigation. I do not understand why it is taking your team so long to investigate and resolve an issue that has already had such serious consequences for me. I expect your team to treat this matter as an urgent priority, provide me with a clear explanation of what happened, and take immediate steps to resolve the issue and have my account unfrozen. I cannot be expected to bear the consequences of a dispute or fraud claim originating from your side. Please escalate this matter to the appropriate team immediately and provide me with a clear update and resolution without any further delay. case 4O6KRU @XM_COM #XM

• 
  Rahul Kar (@Rahulka23271990) reported 36 minutes ago

  @XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.

• 
  Mohammed.eth (@MOHAMED94715372) reported 36 minutes ago

  Yo @XM_COM why do I have to login with Google every single time I open the app? 😭 It keeps saying “enable biometrics to avoid this” but my phone doesn’t have fingerprint setup. There should be another option to stay logged in because this is honestly a headache.

• 
  Rahul (@Rahul61197856) reported 39 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  FxGecko (@FxGecko_Global) reported 40 minutes ago

  FxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx

• 
  asif bagwan (@bagwanasif313) reported 41 minutes ago

  @XM_COM what's going on unable to login your platform #XMDOWN #xmdown

• 
  Davi Fitarone (@davi_fitarone) reported 45 minutes ago

  @prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "

• 
  Viral vk (@ViralKo41259885) reported 52 minutes ago

  @Mursad999 @XM_COM Stop crying bc.. you use illegal unregistered forex platforms. No one can help you

• 
  Rathore (@SamarRathore9) reported 53 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 57 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it