XM status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 25, 4:20 AM EDT	0	0
Apr 25, 4:40 AM EDT	0	0
Apr 25, 5:00 AM EDT	0	0
Apr 25, 5:20 AM EDT	0	0
Apr 25, 5:40 AM EDT	0	0
Apr 25, 6:00 AM EDT	0	0
Apr 25, 6:20 AM EDT	0	0
Apr 25, 6:40 AM EDT	0	0
Apr 25, 7:00 AM EDT	0	0
Apr 25, 7:20 AM EDT	0	0
Apr 25, 7:40 AM EDT	0	0
Apr 25, 8:00 AM EDT	0	0
Apr 25, 8:20 AM EDT	0	0
Apr 25, 8:40 AM EDT	0	0
Apr 25, 9:00 AM EDT	0	0
Apr 25, 9:20 AM EDT	0	0
Apr 25, 9:40 AM EDT	0	0
Apr 25, 10:00 AM EDT	0	0
Apr 25, 10:20 AM EDT	0	0
Apr 25, 10:40 AM EDT	0	0
Apr 25, 11:00 AM EDT	0	0
Apr 25, 11:20 AM EDT	0	0
Apr 25, 11:40 AM EDT	0	0
Apr 25, 12:00 PM EDT	0	0
Apr 25, 12:20 PM EDT	0	0
Apr 25, 12:40 PM EDT	0	0
Apr 25, 1:00 PM EDT	0	0
Apr 25, 1:20 PM EDT	0	0
Apr 25, 1:40 PM EDT	0	0
Apr 25, 2:00 PM EDT	0	0
Apr 25, 2:20 PM EDT	0	0
Apr 25, 2:40 PM EDT	0	0
Apr 25, 3:00 PM EDT	0	0
Apr 25, 3:20 PM EDT	0	0
Apr 25, 3:40 PM EDT	0	0
Apr 25, 4:00 PM EDT	0	0
Apr 25, 4:20 PM EDT	0	0
Apr 25, 4:40 PM EDT	0	0
Apr 25, 5:00 PM EDT	0	0
Apr 25, 5:20 PM EDT	0	0
Apr 25, 5:40 PM EDT	0	0
Apr 25, 6:00 PM EDT	0	0
Apr 25, 6:20 PM EDT	0	0
Apr 25, 6:40 PM EDT	0	0
Apr 25, 7:00 PM EDT	0	0
Apr 25, 7:20 PM EDT	0	0
Apr 25, 7:40 PM EDT	0	0
Apr 25, 8:00 PM EDT	0	0
Apr 25, 8:20 PM EDT	0	0
Apr 25, 8:40 PM EDT	0	0
Apr 25, 9:00 PM EDT	0	0
Apr 25, 9:20 PM EDT	0	0
Apr 25, 9:40 PM EDT	0	0
Apr 25, 10:00 PM EDT	0	0
Apr 25, 10:20 PM EDT	0	0
Apr 25, 10:40 PM EDT	0	0
Apr 25, 11:00 PM EDT	0	0
Apr 25, 11:20 PM EDT	0	0
Apr 25, 11:40 PM EDT	0	0
Apr 26, 12:00 AM EDT	0	0
Apr 26, 12:20 AM EDT	0	0
Apr 26, 12:40 AM EDT	0	0
Apr 26, 1:00 AM EDT	0	0
Apr 26, 1:20 AM EDT	0	0
Apr 26, 1:40 AM EDT	0	0
Apr 26, 2:00 AM EDT	0	0
Apr 26, 2:20 AM EDT	0	0
Apr 26, 2:40 AM EDT	0	0
Apr 26, 3:00 AM EDT	0	0
Apr 26, 3:20 AM EDT	0	0
Apr 26, 3:40 AM EDT	0	0
Apr 26, 4:00 AM EDT	0	0
Apr 26, 4:20 AM EDT	0	0

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

Trading platform (39%)
Website (31%)
Login (20%)
Withdrawals (7%)
Deposits (3%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Tokyo	Login	8 hours ago
Brampton	Website	1 day ago
Singapore	Withdrawals	5 days ago
Johor Bahru	Withdrawals	6 days ago
Kolkata	Website	20 days ago
Davao	Login	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

tajamulhussain (@tajamul03) reported 5 minutes ago
@XM_COM Dear friends. 99% un 🙈 disease, problems, tension and stress, are cause of bathroom. Not believe,msg me.+923119542626
Arindam Das (@Arindam0290Das) reported 6 minutes ago
@XM_COM @StarSportsIndia Ashwin shows jadeja is overrated, can jadeja effective in flat wicket? Without pitch help jadeja is very much ordinary bowler, he can tribute his all wicket to pitch curator #INDvAUS #AskStar
J Joubert (@joujor14) reported 7 minutes ago
Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
Sparsh Kumar (@abhicryptoguy) reported 9 minutes ago
@XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f
Hamada Ali (@a98034549) reported 11 minutes ago
@XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?
Sẞ ẞS (@MrSAiD8900) reported 11 minutes ago
@XM_COM Please donate, because I defrauded someone and took all my money, he took 75 dollars from me. This is my bnb wallet 0xe2C4Cc1DFD142548a1eE8E5308E3E6E71cd4D27e Please help me 😭😭😭😭
Davi Fitarone (@davi_fitarone) reported 16 minutes ago
@prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "
Vivek Maheta (@VivekMahet42864) reported 16 minutes ago
@XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922
PeeKay (@Kevinpmlote) reported 19 minutes ago
@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
KmanMCFC (@mcfc_kman) reported 20 minutes ago
@XM_COM new trading called Alcotech join before it crash dm me for more information
Hakan Diler (@h_dilerofficial) reported 24 minutes ago
@TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.
Suryansh Parihar 💫 (@SuryanshPariha7) reported 25 minutes ago
@XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
ْAHMAD (@ahmad_l_) reported 25 minutes ago
@XM_COM @XM_COM They have had a withdrawal problem since the month of 11 last year and our money has not been sent to the account. Please solve the case, otherwise the full details will be published with the full names of the team that contacts us.
Walter Inc (@mabitjam) reported 28 minutes ago
@XM_COM Fully agree with you. There are diplomatic channels to address such issues. Attacking a patient was is not one of them
Ernesto #AshArmy🇷🇼 (@Ernesto_bcz) reported 32 minutes ago
@XM_COM Depositing is not working 🙄🙄
Natasharrrrrr and 97 others (@natasharrrrrr) reported 35 minutes ago
@Stanley72906009 @TheFCA @XM_COM Did they shut you down right after depositing or did you make trades?
Jaron Lucero (@JaronLucero) reported 41 minutes ago
@DaxMorse @rubabdilawer @XM_COM This is wildddd wtf
Sẞ ẞS (@MrSAiD8900) reported 42 minutes ago
@XM_COM Please donate, because I defrauded someone and took all my money, he took 75 dollars from me. This is my bnb wallet 0xe2C4Cc1DFD142548a1eE8E5308E3E6E71cd4D27e Please help me 😭😭😭😭
Kamran (@kimz00071) reported 48 minutes ago
@XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm
assad (@assad60513789) reported 50 minutes ago
@XM_COM We are very worried we need help Does anyone have humanity left My mom has cancer can anyone help My mother is not well please help me 😭Instead of helping me, you guys take my life, I'm very upset
Yodafx (@CrackedYoda) reported 51 minutes ago
As a new trader it's important to avoid @XM_COM From bad spread To the worst rates To charges for account dormancy The absolute worse broker
Edgreggy Gallaza (@edgreggy) reported 53 minutes ago
@XM_COM Okay help me now to win
Hitonzo (@hitonzo) reported 54 minutes ago
@XM_COM Anyone here with some spare crypto?. I really need help if u have some change pls send 2 BTC address: 18geDqn6mLsAbNMMdt4Cc2bLxSukuyFc1y Jst have nothing 2 go now and will be evictd from my home anytym soon and cant use my real face as I am already in huge shame and depression
Md Rofiq (@MdRofiq44231364) reported 54 minutes ago
@XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks
Lalit Soni (@httpslalit) reported 55 minutes ago
@NsParma56962962 @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.
Colleen Maricela (@reallylove527) reported 55 minutes ago
@XM_COM @DumoGade Show me th:e link to the MEV Bot art.icle that can help me make l.ots of money?()]
Manu (@manumadhav3625) reported 55 minutes ago
@XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?
Tumelo (@ClarenceKeys2) reported 56 minutes ago
@XM_COM please fix the error
Professor Ssudo (@tradtionalafair) reported 58 minutes ago
@XM_COM Call/whatsApp: +27719997700 1. Relationship problems 2. Financial boosting 3. Bring back lost lover 4. Block divorce 5. Magic wallet and ring 6. Weak men in bed and dry women 7. Business boosting and luck 8. Unplanned pregnancies 9. Miscarriages etc Call/whatsApp: +27719997700
Suhag (@Suhag50607117) reported 58 minutes ago
Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM