XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (58%)
• Website (25%)
• Trading platform (8%)
• Deposits (8%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Trading platform	2 days ago
Ashbourne	Login	1 month ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	2 months ago
Shah Alam	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dorothy Chaz (@antwansmith0) reported 8 seconds ago

  @TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(

• 
  Md Rofiq (@MdRofiq44231364) reported 7 minutes ago

  @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 7 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Theo Lamola (@TrentSetterGT) reported 10 minutes ago

  @XM_COM Damn it, Throne Miller Tune and half

• 
  Eva Suraya Shokri (@e_suraya) reported 12 minutes ago

  @IamFarhangul @XM_COM It's unacceptable that this Uniswap explo)it is not being addressed. It's a major issue that needs to be addressed ASAP. the link is on my TL [- I retweete?d it!],

• 
  Sarvesh kumar (@Sarvesh_k630) reported 12 minutes ago

  @Mursad999 @XM_COM Contact Customer Support in Apps.

• 
  मोहमाया (@Mohmaya_98) reported 13 minutes ago

  Hello @XMGlobal, My fund withdrawal was processed on 2 July, but I still haven't received the amount in my bank account. I have already contacted support, but the issue is still unresolved. Please look into this matter and provide an update as soon as possible. @XM_COM

• 
  Tech Builder (@TechBuilder_ZEN) reported 14 minutes ago

  @XM_COM Customer's capital at risk if you trade in XM. XM is a fraud broker. My Deposit is missing since last 36 days.

• 
  Hamada Ali (@a98034549) reported 14 minutes ago

  @XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?

• 
  Kamran (@kimz00071) reported 14 minutes ago

  @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

• 
  RTK (@Rtk_fx) reported 15 minutes ago

  @Mursad999 @XM_COM Waah direct inr sa forex trading bsdk complaint bhi ni kar payenga all you investing is into illegal rbi high alert platform kiske pass jaega roke bhi always use crypto aj tho credit he ni hua kal sidha bank frezee for dealing in unauthorised services thoda dimak aur research kar

• 
  Wolf Trader7 (@wolf_trader71) reported 21 minutes ago

  🚨Warning – @XM_COM I deposited on 12 June but it still hasn't been credited to my trading account as of today. I contacted support multiple times and all I got were generic copy-paste replies that didn't solve anything. @WikiFX_Eng

• 
  Manu (@manumadhav3625) reported 22 minutes ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  LookinThefuture (@Crypto_panda567) reported 23 minutes ago

  @XM_COM That's for your support

• 
  Gautam Khokar 🔆 (@gautam_khokhar) reported 23 minutes ago

  @XM_COM Its been 2 months im constantly uploading different proofs of my payment. All the proofs that can be possible I uploaded. Still customer support is not replying. Its very stressful and anxious for me. If you want to keep the money then directly say please. Be clear.

• 
  Avanish Mishra (@avanish911342) reported 23 minutes ago

  “@XM_COM It’s been over a month and my refund is still not processed. Very disappointing support. Trading Account: 321817455. Resolve ASAP or I’ll escalate this.”

• 
  John Ngatia (@NgatiaMJohn) reported 31 minutes ago

  @XM_COM Dear XM...I have been actively trading on my Ultra Low Standard account. Due to temporary financial constraints, I currently lack sufficient funds. Could you please advise on any available deposit bonuses, loyalty rewards, or other options to support continuing my trading?

• 
  yunus (@Hayri1903angara) reported 32 minutes ago

  Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me,,,,

• 
  Chirag Chaudhary (@ichirag77) reported 36 minutes ago

  @XM_COM Why are you unable to give me a clear answer? Why are you avoiding my questions instead of providing a proper update? I expect a direct response, not repeated generic replies. First'customer support

• 
  AgathaSun (@Agatha_Sun_) reported 37 minutes ago

  @Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.

• 
  Lalit Soni (@httpslalit) reported 40 minutes ago

  @1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

• 
  Manu (@manumadhav3625) reported 41 minutes ago

  🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Yusuf.xmr (@auwfwossv192) reported 46 minutes ago

  @XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"

• 
  vikash jha (@mr_vikash_jha) reported 50 minutes ago

  Your actions have directly resulted in my bank account being frozen. Regarding the withdrawal I made on March 5, a fraud claim has been raised by someone from your side against that transaction. As a direct consequence, my bank account has been frozen, causing me significant financial inconvenience and distress. What is even more unacceptable is the delay in your investigation. I do not understand why it is taking your team so long to investigate and resolve an issue that has already had such serious consequences for me. I expect your team to treat this matter as an urgent priority, provide me with a clear explanation of what happened, and take immediate steps to resolve the issue and have my account unfrozen. I cannot be expected to bear the consequences of a dispute or fraud claim originating from your side. Please escalate this matter to the appropriate team immediately and provide me with a clear update and resolution without any further delay. case 4O6KRU @XM_COM #XM

• 
  Tech Builder (@TechBuilder_ZEN) reported 52 minutes ago

  @XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01

• 
  Super_Sachin (@sachinbstwd) reported 53 minutes ago

  @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

• 
  Huncho05 (@Huncho051) reported 54 minutes ago

  @XM_COM **** you XM wtf

• 
  Huncho05 (@Huncho051) reported 55 minutes ago

  @XM_COM **** you XM you guys are full of **** I won’t be trading with your **** *** broker anymore You ******* took profits made from my students account and returned their initial deposit without any understanding explanation your Company is a Failure 2 different people

• 
  Jayesh Ahir (@JayeshA69870928) reported 57 minutes ago

  I am sending so much mail and lice chat with @XM_COM agents they always give me auto generated msg and can't help me so i tell to all treder to can't trust on @XM_COM they don't believe in customer satisfaction they just believe in money

• 
  adam.eth (@AdamEth_) reported 57 minutes ago

  @XM_COM Xm pay my money !!! I told your support team it’s a medical emergency I need my withdrawal I told them if anyone dies you all would be to blame for it pay my money Xm pay me !!!!!!!!!!!!!!!!!!