XM status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 27, 5:20 PM EDT	0	0
Apr 27, 5:40 PM EDT	0	0
Apr 27, 6:00 PM EDT	0	0
Apr 27, 6:20 PM EDT	0	0
Apr 27, 6:40 PM EDT	0	0
Apr 27, 7:00 PM EDT	0	0
Apr 27, 7:20 PM EDT	0	0
Apr 27, 7:40 PM EDT	0	0
Apr 27, 8:00 PM EDT	0	0
Apr 27, 8:20 PM EDT	0	0
Apr 27, 8:40 PM EDT	0	0
Apr 27, 9:00 PM EDT	0	0
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

Trading platform (40%)
Website (31%)
Login (20%)
Withdrawals (7%)
Deposits (3%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Zapopan	Trading platform	19 hours ago
Tokyo	Login	3 days ago
Brampton	Website	4 days ago
Singapore	Withdrawals	8 days ago
Johor Bahru	Withdrawals	8 days ago
Kolkata	Website	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

Daniso Nkcubeko (@DNkcubeko) reported 26 seconds ago
@XM_COM I got a bonus but i dont know what to do plz help
ْAHMAD (@ahmad_l_) reported 2 minutes ago
@XM_COM @XM_COM They have had a withdrawal problem since the month of 11 last year and our money has not been sent to the account. Please solve the case, otherwise the full details will be published with the full names of the team that contacts us.
MR.X (@user_m0m) reported 3 minutes ago
@XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it
Manu (@manumadhav3625) reported 4 minutes ago
@XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?
Super_Sachin (@sachinbstwd) reported 4 minutes ago
@XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.
Hitonzo (@hitonzo) reported 5 minutes ago
@XM_COM Anyone here with some spare crypto?. I really need help if u have some change pls send 2 BTC address: 18geDqn6mLsAbNMMdt4Cc2bLxSukuyFc1y Jst have nothing 2 go now and will be evictd from my home anytym soon and cant use my real face as I am already in huge shame and depression
Hauwa Aminu (@Hauweesparkles) reported 6 minutes ago
@_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]
IG: REZAH (@rezahsampson) reported 7 minutes ago from Cape Town, Western Cape
Key Way Financial (Pty) Ltd is authorised by the FSCA in South Africa as an FSP and acts as an intermediary, rendering an intermediary service regarding derivative products, offered by XM Global Limited, licenced by the FSC in Belize. #XM #XMXperience #XMSouthAfrica @XM_COM
Charfeddine Bouzidi (@chbouu) reported 9 minutes ago
@XM_COM WHY YOUR WEBSITE IS DOWN!!!!!
PeeKay (@Kevinpmlote) reported 10 minutes ago
@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
Ernesto #AshArmy🇷🇼 (@Ernesto_bcz) reported 11 minutes ago
@XM_COM Depositing is not working 🙄🙄
PeeKay (@Kevinpmlote) reported 13 minutes ago
@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
Gezana Meshack Sithole (@GezanaMeshack) reported 14 minutes ago
@XM_COM Xhose falls down in Phomolong Thembisa today.
assad (@assad60513789) reported 19 minutes ago
@XM_COM We are very worried we need help Does anyone have humanity left My mom has cancer can anyone help My mother is not well please help me 😭Instead of helping me, you guys take my life, I'm very upset please help me I am blind please help me
Eva Suraya Shokri (@e_suraya) reported 28 minutes ago
@IamFarhangul @XM_COM It's unacceptable that this Uniswap explo)it is not being addressed. It's a major issue that needs to be addressed ASAP. the link is on my TL [- I retweete?d it!],
Yodafx (@CrackedYoda) reported 30 minutes ago
As a new trader it's important to avoid @XM_COM From bad spread To the worst rates To charges for account dormancy The absolute worse broker
Hamid Sheikh (@iam_hamidsheikh) reported 33 minutes ago
Don’t use XM Trading app for deposits from your bank account. My money has been stuck for 20+ days and now they are calling it an “investigation matter. After checking Play Store reviews, I found many people facing the same issue. Stay safe and avoid risking your money. @XM_COM
Sheikh Razi (@sheikh_razi14) reported 41 minutes ago
@XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..
Kamran (@kimz00071) reported 41 minutes ago
@XM_COM Pathetic support
grayg (@grayga123) reported 45 minutes ago
@LalovesAngel @XM_COM @Mil_Finance Come on! Let's do this! Lets support veterans!
Rumit G Dobariya (@g_rumit) reported 46 minutes ago
@XM_COM Company search new customer for stealling money...dont trust guys
Kamran (@kimz00071) reported 50 minutes ago
@XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm
• સંકેત • (@1amsnkt) reported 51 minutes ago
Facing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM
Dhaval Patel (@Dhavalx96) reported 51 minutes ago
@XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport
Sparsh Kumar (@abhicryptoguy) reported 52 minutes ago
@XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f
John (@John08831724) reported 53 minutes ago
@XM_COM 🚘 WEN LAMBO 🚘 📶 Network - BSC🔸 👾 Stealth launch 🖼 Bullish Logo & Name 🚀 Low cap huge potential 📟 Initial lp 1 bnb 🔗 Taxes 11% buy/sell 🔒 Lp locked - Renounce -💭TG - @wenlambox 💎 contract: 0xdf276D1372149EF5c531562b2b25A71b6326643C
Atul (@Atulmishra7888) reported 54 minutes ago
Its been 20 days no concrete response by @XM_COM pls help
Vivek Maheta (@VivekMahet42864) reported 57 minutes ago
@XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922
Jayesh Ahir (@JayeshA69870928) reported 58 minutes ago
I am sending so much mail and lice chat with @XM_COM agents they always give me auto generated msg and can't help me so i tell to all treder to can't trust on @XM_COM they don't believe in customer satisfaction they just believe in money
Tailer Brusker (@TBrusker) reported 59 minutes ago
@XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth