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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
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Trading platform (35%)
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Login (29%)
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Withdrawals (18%)
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Deposits (12%)
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Website (6%)
Live Outage Map
The most recent XM outage reports came from the following cities:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Ezekiel Gbenga (@EzekielGbenga5) reported
@XM_COM I learned, that even south Africa, dstv is pay as you use, why dstv is treating us as we are not paying for the service
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kola fakunle (@FakunleKola) reported
@XM_COM How about cbn issues and guodliy
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Lion (@Lion09851879) reported
@XM_COM Worst broker
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⚡️tez (@cybrtrck) reported
@AdeebBustani @XM_COM Oo damn. It’s now fine though
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Brandon C. Swarts (@BrandonCSwarts) reported
@XM_COM Why do you guys spend lots of money on advertising when it can be used on honesty. You won't need to spend millions on advertising if you stop cheating traders who use your platform. Nobody is happy with you unilaterally closing down accounts blocking traders from their funds.
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R6 🤢 (@DylanSelleck) reported
@Jerey_leonidas @XM_COM oh okay i had this same issue as another broker i have a demo account was still open but my micro account was frozen
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m7md (@m7md08384964) reported
@XM_COM Hello ..im from Saudi Arabia and i have a real account but i have a problem ..its that i cant but money in my bank account at all I tried so many times..i need help pls tell me what can I do to but money in my bank account i have visa and MasterCard both ..
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88 Newe*^! (@erwanf2b) reported
@juanVIII @XM_COM @AOC Nevermind they disabled gme too... WTF???
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Garreth Benton (@GarrethBenton) reported
@cybrtrck @XM_COM Love the customer service attitude there
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Thato (@MizzThatoTee) reported
@MrAI314816 @XM_COM No it's not. The issue is with you. All indices are the same on ALL trading platforms... spreads might be slightly different. Otherwise it's the same ... don't blame the platform ... practice mfana ka 👌🏾🤞🏾👍🏾👍🏾
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Popo (@pozisagobeni) reported
@XM_COM I will never refer anyone to XM because of your poor customer service, tried so many platforms to be assisted as I couldn’t withdraw my funds but no one assisted me till today 🥵😡😡😡😡😡😡😡😡
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creatividadconpatas (@yoquieroseryo) reported
@XM_COM Yea wtf xm stock trading appear unavailabe, if i lose my inversion for this move what will happen
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R6 🤢 (@DylanSelleck) reported
@Jerey_leonidas @XM_COM are you still having this issue?
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Day Trader Ron (@Ronald_S77) reported
@XM_COM Stocks cfd trading is having issues, no quotes available..
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Maria José Morr (@Majomorr) reported
@XM_COM please whats young once with the bug??? We are losing time and money. Please do something. #brokerxm
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ayoade toyib (@OSHOBA007) reported
@XM_COM I try recharge from my account, I was diducted and my line was not credited twice I maid complain and u promise to refund in 24hr now u haven't Now the question is are u a thief or a frudstar
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Hugo Fortis Sanchez (@HugoFortis) reported
@XM_COM Do you have a problem trading Stocks? I can't trade
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Mbuyiselo Valashiya (@strusbop) reported
@XM_COM Waste of time. More conditions than you are allowed a number of trades in a day. My EA placed and closed 24 orders in one day and they started whining about server usage and threatened to temporarily suspend my account....
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ØⱠĐ₥Ø₦ɆɎ₵ØⱠⱠɆ₵₮ØⱤ#ĐłɆ₵ØⱤØ₦₳ĐłɆ (@airildanial_) reported
@XM_COM Shut the ****** bij, wtf stop appear in my feed!!
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vinn. (@VINNFLOWER) reported
@Lion09851879 @XM_COM What happened? Wanna help
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Mr Kelvin Walter (@Mr_kelvinwalter) reported
@XM_COM Hello, friend so sorry for disturbing Are you in need of financial help? Then DM me and I will show you how to earn ($).{10,000} in 1 week . All you need is a laptop or a mobile phone and 30mins of your time daily. Inbox me if you are interested.
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NjeeLifeStyle (@sir_mprst) reported
@XM_COM Can you help get my Metar Trader login details to my real account?
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Syed Zubair Hasan (@szubairhasan) reported
@XM_COM Worst customer service .... doing fake trading to wipeout the accounts of small investors
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Nhlanhla (@DA_Trotter) reported
@XM_COM Trying to download the app on my macbook and its not compatible, needs to be updated.. HELP!!!!
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Mbuyiselo Valashiya (@strusbop) reported
@XM_COM Frauds! A couple of my EA client's accounts were blocked from using their $30 bonus just because the used the same trading robot I sold them. They were left no room to explain and I couldn't help them.
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mikey (@mikey_pablo1) reported
@XM_COM is more customer and user friendly than @AvaTrade
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E. Odjugo (@eodjugo1) reported
@iamblacktom @ibiboataisi24 @XM_COM Fxtm has very bad spread that often invalidates analysis.
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Kalu Pipscobar (@kwillix6) reported
@XM_COM Do you support "boom and crash" and volatility indexes?
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Tebogo Khumalo (@Tebogo8712269) reported
@XM_COM I HAVE BEEN WAITING FOR YOUR CALL TO VERIFY MY ACCOUNT 5 DAYS LEFT FOR THE BONUS TO BE TAKEN . WHY DONT YOU ATTEND ME, I DO LIVE CHAT YOU PROMISE TO RESOLVE THE PROBLEM BUT NOTHING TILL DATE.......... CALL ME ON 0729266106
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Syed Zubair Hasan (@szubairhasan) reported
@XM_COM Fake broker... eating people money and no customer service