XM status: trading issues and outage reports
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Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (37%)
- Website (34%)
- Login (23%)
- Withdrawals (5%)
- Deposits (2%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kuala Lumpur
|
Website | 2 days ago |
 New Delhi
|
Login | 4 days ago |
 Amsterdam
|
Login | 6 days ago |
 Accra
|
Login | 6 days ago |
|
Chhindwāra
|
Login | 11 days ago |
|
Jewar
|
Website | 14 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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IG: REZAH (@rezahsampson) reported from Cape Town, Western CapeKey Way Financial (Pty) Ltd is authorised by the FSCA in South Africa as an FSP and acts as an intermediary, rendering an intermediary service regarding derivative products, offered by XM Global Limited, licenced by the FSC in Belize. #XM #XMXperience #XMSouthAfrica @XM_COM
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Stephen Weightman (@WizardOfTheNthC) reported@XM_COM They take your balance away by stealth, every month, until all gone, and they do not notify you. And get away with it. I couldn't even find anywhere to complain about it. You have been warned!
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way
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Vivek Maheta (@VivekMahet42864) reported@XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922
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assad (@assad60513789) reported@XM_COM We are very worried we need help Does anyone have humanity left My mom has cancer can anyone help My mother is not well please help me 😭Instead of helping me, you guys take my life, I'm very upset please help me
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alfredk471 (@alfredk471) reported@XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.
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Ahsan Karim Shah (@AhsanKarimShah1) reported from Rawalpindi, Punjab@XM_COM Ya page he error hai
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Mojara (@Monyai18Monyai) reported@XM_COM Few days for peace/Kgotso but other think that they r the only one who lost, we all lost terrible. #askme
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Aziz Hussain (@AzizHussai20038) reported@XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration
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Rumit G Dobariya (@g_rumit) reported@XM_COM Company search new customer for stealling money...dont trust guys
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Ben Solar (@AmpVoltage) reported@XM_COM Stablize for now. And yet another 5,000 worth of crash in the next few months or so
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Joseph Sphiwe (@JosephSphiwe7) reported@XM_COM Can you help me with trading i know nothing about it but I'm interested into it
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Vitinho GamerTururu (@gamertururu) reported@XM_COM Blox fruit please help me i got banned without using anything i never used or anything please unban my account the name is NarutoKum23
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sachin Deshmukh (@Sachindeshm1989) reported@XM_COM My account no 335072560, I have made two deposit on 10 april and 19 April each 8000 INR. But Many, many days have passed but I haven't received any response from your team. Please solve the problem as soon as possible.
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Atul (@Atulmishra7888) reportedIts been 20 days no concrete response by @XM_COM pls help
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Sheikh Razi (@sheikh_razi14) reported@XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..
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Edgreggy Gallaza (@edgreggy) reported@XM_COM Okay help me now to win
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Vivek Maheta (@VivekMahet42864) reported@XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922
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FxGecko (@FxGecko_Global) reportedFxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx
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Inception TRADING (@BlockFuture2) reported@XM_COM XM website down????
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Suhag (@Suhag50607117) reportedWithdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM
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Joseph whyte (@joseph_whyt3) reported@XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this
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Arindam Das (@Arindam0290Das) reported@XM_COM @StarSportsIndia Ashwin shows jadeja is overrated, can jadeja effective in flat wicket? Without pitch help jadeja is very much ordinary bowler, he can tribute his all wicket to pitch curator #INDvAUS #AskStar
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Hotstocks.nyc (@iceman081hotma1) reported@XM_COM *MIGRANT CRISIS: Mayor Adams Says NYC at “Breaking Point” From Illegal Immigrants -* Just a few months ago, NYC Mayor Eric Adams declared the Big Apple a sanctuary city for illegal immigrants and touted the city’s robust social service program. Now, Adams says his city is at a “
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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Aamir Fx Pro Trader (@tradewithaamir) reported@XM_COM Xm loacal bank withdrawal is a very slow Xm service is not good for deposit and withdrawal Not trusted broker..
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Theo Lamola (@TrentSetterGT) reported@XM_COM Damn it, Throne Miller Tune and half
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Joseph Sphiwe (@JosephSphiwe7) reported@XM_COM Can you help me with trading please i know nothing about it but I'm interested into it
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NEIL ACAL (@cake247) reported@XM_COM CAN I ASK FOR SOME HELP...NEED SOME CASH becauze of the pandemic... youtube channel...KENTO ninjaz...plz send in paypal...paypal.me/GZDSRGHGFNN,,,,thanks
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SUKANTA PRADHAN (@Shortvideo19) reported@XM_COM @KotakBankLtd @SEBI_India Mt5-5073525 Iam deposit money 17/02/203 Upi address . As yet? My trading account not show money When you slove Problem . Please update soon.