XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (60%)
• Website (21%)
• Trading platform (10%)
• Withdrawals (8%)
• Deposits (2%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Allahābād	Website	6 days ago
Kolkata	Trading platform	12 days ago
Nagpur	Login	12 days ago
Patna	Login	12 days ago
Lucknow	Trading platform	12 days ago
Chhindwāra	Login	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Huncho05 (@Huncho051) reported 25 seconds ago

  @XM_COM **** you XM you guys are full of **** I won’t be trading with your **** *** broker anymore You ******* took profits made from my students account and returned their initial deposit without any understanding explanation your Company is a Failure 2 different people

• 
  Dr. Bhavesh Thacker (@drprofits_in) reported 2 minutes ago

  @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

• 
  Dorothy Chaz (@antwansmith0) reported 2 minutes ago

  @TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(

• 
  Hamada Ali (@a98034549) reported 3 minutes ago

  @XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?

• 
  Rathore (@SamarRathore9) reported 10 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Jayesh Ahir (@JayeshA69870928) reported 13 minutes ago

  I am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it

• 
  Hauwa Aminu (@Hauweesparkles) reported 13 minutes ago

  @_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 14 minutes ago

  @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  Amar Singh Yadav (@1amarsinghyadav) reported 14 minutes ago

  @XM_COM Dear XM Finance / Payments / Compliance Team, ₹10,000 deposit issue linked to my XM User ID 331692320. I have already contacted your support team multiple times regarding this this issue but still unresolved and the ₹10,000 has still not been credited to my XM account.

• 
  Manu (@manumadhav3625) reported 14 minutes ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Super_Sachin (@sachinbstwd) reported 16 minutes ago

  @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

• 
  Atul (@Atulmishra7888) reported 16 minutes ago

  Its been 20 days no concrete response by @XM_COM pls help

• 
  Aziz Hussain (@AzizHussai20038) reported 16 minutes ago

  @XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration

• 
  Chirag Chaudhary (@ichirag77) reported 19 minutes ago

  @XM_COM More than 68 hours have passed since I reported my deposit issue and shared all the required proof. Yet, there is still no resolution—only the same repeated response. Please confirm that my funds are safe and provide a clear update immediately. #DepositIssue #CustomerSupport

• 
  Rathore (@SamarRathore9) reported 20 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  IndusInd Bank (@MyIndusIndBank) reported 20 minutes ago

  @sarathsarru1 @XM_COM Dear Customer, We have responded to your complaint via email under reference number 86955390. If you are not satisfied with the resolution provided, we request you to kindly reply to the same email thread so that we can assist you further.

• 
  Moon (@Moon66796218) reported 28 minutes ago

  @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

• 
  BRIAN OBINGA (@OBINGABRIAN) reported 28 minutes ago

  @XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

• 
  Tumelo (@ClarenceKeys2) reported 30 minutes ago

  @XM_COM please fix the error

• 
  Rathore (@SamarRathore9) reported 31 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Gezana Meshack Sithole (@GezanaMeshack) reported 34 minutes ago

  @XM_COM Xhose falls down in Phomolong Thembisa today.

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 36 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Deepanshu saini (@ManishaSin23870) reported 38 minutes ago

  Dear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 39 minutes ago

  @XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Ankit Gupta (@AnkitGupta280) reported 40 minutes ago

  Hi @XM_COM Can you help me with a withdrawal request that has not been processed for more than 3 weeks. RequestID: ID45OC

• 
  Sparsh Kumar (@abhicryptoguy) reported 45 minutes ago

  @XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f

• 
  Rahul Kar (@Rahulka23271990) reported 45 minutes ago

  @XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.

• 
  Tech Builder (@TechBuilder_ZEN) reported 52 minutes ago

  @XM_COM Customer's capital at risk if you trade in XM. XM is a fraud broker. My Deposit is missing since last 36 days.

• 
  Rathore (@SamarRathore9) reported 53 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Arindam Das (@Arindam0290Das) reported 57 minutes ago

  @XM_COM @StarSportsIndia Ashwin shows jadeja is overrated, can jadeja effective in flat wicket? Without pitch help jadeja is very much ordinary bowler, he can tribute his all wicket to pitch curator #INDvAUS #AskStar