XM status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Login (63%)
- Website (17%)
- Withdrawals (13%)
- Trading platform (7%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blumenau
|
Website | 3 days ago |
 Lucknow
|
Login | 3 days ago |
 Abu Dhabi
|
Website | 3 days ago |
|
Delhi
|
Login | 3 days ago |
|
Hyderabad
|
Login | 3 days ago |
|
New Delhi
|
Login | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Vasu Lohiya (@lohiyavasu) reported@XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app
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Amol Kotangale (@mastmalang03) reported@XM_COM such a worst platform i ever seen its bing a 48hr but my deposite amount not credited in my xm account i was done through upi transaction.. I contact your support but its worthless i alredy provide UTR no, Reciver upi id , date off transaction, ss of phone pay app
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Sheikh Razi (@sheikh_razi14) reported@XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..
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yunus (@Hayri1903angara) reportedHello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me ,,.,
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Lalit Soni (@httpslalit) reported@Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.
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aware zone (@ZoneAware) reported@XM_COM @jagograhakjago #XM @XM_COM Please look into this matter customer care is still asking me to wait and did not mention any time frame please let me know what information you guys required I cannot share this here in public please DM me and resolve this issue.
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adam.eth (@AdamEth_) reported@XM_COM Xm pay my money !!! I told your support team it’s a medical emergency I need my withdrawal I told them if anyone dies you all would be to blame for it pay my money Xm pay me !!!!!!!!!!!!!!!!!!
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Yusuf.xmr (@auwfwossv192) reported@XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"
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Mni (@manni0789) reported@being_sadique1 @XM_COM Issue solved?
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adam.eth (@AdamEth_) reportedHelp me spam @XM_COM
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William Perrut (@williamperrut) reported@XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).
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Gautam Khokar 🔆 (@gautam_khokhar) reported@XM_COM Its been 2 months im constantly uploading different proofs of my payment. All the proofs that can be possible I uploaded. Still customer support is not replying. Its very stressful and anxious for me. If you want to keep the money then directly say please. Be clear.
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Tech Builder (@TechBuilder_ZEN) reported@XM_COM Customer's capital at risk if you trade in XM. XM is a fraud broker. My Deposit is missing since last 36 days.
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Dhaval Patel (@Dhavalx96) reported@XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport
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Mni (@manni0789) reported@XM_COM please resolve my issue
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rethabile (@1Rethabile) reported@XM_COM What's wrong with your client terminal platform. It's been a month now showing under maintenance and I can't withdraw. So frustrating
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Pedro Gabriel (@Pedro_IDV) reported@XM_COM **** stop crashing roblox **** **** ***** is killing roblox **** you **** i want to play **** shove that pet up your ***
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Trushank upadhyay (@Trushank007) reported@XM_COM Hello I have deposited a 15000INR and 25000INR both are missing after too much request still my funds are missing. My complaint ticket for both transactions is as below 1. EFCVZ3 2. 6VW2PS I hope you resolve the problem on immediate basis as its almost 4-5 days
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Myahsoon (@myahsoon) reported@XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'
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Hakan (@Hakan063490) reported@XM_COM I've never seen such a terrible app in my life. I've tried changing my password 20 times, and as soon as I exit the app, I get a password error. XM is a complete disappointment.
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Suhag (@Suhag50607117) reportedWithdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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nick paez (@nick_paez) reported@donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--
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IndusInd Bank (@MyIndusIndBank) reported@sarathsarru1 @XM_COM Dear Customer, We have responded to your complaint via email under reference number 86955390. If you are not satisfied with the resolution provided, we request you to kindly reply to the same email thread so that we can assist you further.
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Joseph whyte (@joseph_whyt3) reported@XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this
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Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.
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Manu (@manumadhav3625) reported🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?
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Jayesh Ahir (@JayeshA69870928) reported@XM_COM you have such a worst customer service i deposit my money but can't credited in 24 hours so it's beyond your time frame so i want compansation
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Rahul Kar (@Rahulka23271990) reported@XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.
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Mni (@manni0789) reported@XM_COM I made a ₹8000 deposit today morning via UPI, but it still hasn’t been credited to my trading account. I already raised a support ticket bt haven’t received a resolution yet. Ticket ID: W2OS3H Please check the UPI deposit status and resolve this issue as soon as possible