XM status: trading issues and outage reports
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If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Login (43%)
- Website (38%)
- Withdrawals (10%)
- Trading platform (5%)
- Deposits (5%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Çankaya
|
Login | 19 days ago |
 Chennai
|
Login | 20 days ago |
|
Bengaluru
|
Website | 27 days ago |
 Shah Alam
|
Login | 1 month ago |
 Frankenthal
|
Website | 1 month ago |
|
Morādābād
|
Deposits | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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pradyu (@pradyu3) reported@XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises
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John never dm (@SarsacticN) reported@XM_COM saudi ai is being developed by investors with a saudi background to invest over 500$ billion to support saudi government with the following features of 30 bnb Softcap, cmc & cg fast track, saudi nft marketplace, kyc pinksale, certik audit, low tax 3/3, smart ai for trade & token.
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Kyro RSA 🇿🇦 (@Cairo_MK) reported@XM_COM i wirhdrew on the 15th and my money hasn't reflected on my account. My bank says the problem is on your side XM, assist.
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Davi Fitarone (@davi_fitarone) reported@prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "
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Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
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Viral vk (@ViralKo41259885) reported@Mursad999 @XM_COM Stop crying bc.. you use illegal unregistered forex platforms. No one can help you
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Tumelo (@ClarenceKeys2) reported@XM_COM please fix the error
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Pedro Gabriel (@Pedro_IDV) reported@XM_COM **** stop crashing roblox **** **** ***** is killing roblox **** you **** i want to play **** shove that pet up your ***
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Hauwa Aminu (@Hauweesparkles) reported@_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]
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edward christian m Poblete (@PobleteEdward) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Gautam Khokar 🔆 (@gautam_khokhar) reported@XM_COM Its been 2 months im constantly uploading different proofs of my payment. All the proofs that can be possible I uploaded. Still customer support is not replying. Its very stressful and anxious for me. If you want to keep the money then directly say please. Be clear.
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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William Perrut (@williamperrut) reported@XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).
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Super_Sachin (@sachinbstwd) reported@XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.
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SHIVENDER SINGH (@shivender01) reported@XM_COM Worst service! It's been over 1 week since I deposited funds, and the amount is still not showing in my real trading account. Multiple follow-ups, no proper resolution, no accountability. Holding customer funds for this long is unacceptable. Resolve this immediately! #XM
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Mariana Lemes (@mariana_le2010) reported@XM_COM @kajiulim Coul)d someone link me to that defi money glitch method[ people have been using to generate profits???;}] "
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Manu (@manumadhav3625) reported@XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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Lalit Soni (@httpslalit) reported@Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.
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Natasharrrrrr and 97 others (@natasharrrrrr) reported@Stanley72906009 @TheFCA @XM_COM Did they shut you down right after depositing or did you make trades?
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WarofGlory (@eadglory) reported@XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now.
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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Spectacular (@Im_Spectacularr) reported@XM_COM dam had an issue with my account and ur agent Felipe closed chat on me **** broker and **** policys dont trade with this scam broker they trapped my money and havent given it back and make every excuse
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Jayesh Ahir (@JayeshA69870928) reported@XM_COM Why xm has worst service i deposit before 24 hours i sent proof but xm customer support can't solve it or leave the chat i want compansation it's your side fault you can't credited my money in 24 hours timeframe
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Hitonzo (@hitonzo) reported@XM_COM Anyone here with some spare crypto?. I really need help if u have some change pls send 2 BTC address: 18geDqn6mLsAbNMMdt4Cc2bLxSukuyFc1y Jst have nothing 2 go now and will be evictd from my home anytym soon and cant use my real face as I am already in huge shame and depression
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Jayesh Ahir (@JayeshA69870928) reported@XM_COM you have such a worst customer service i deposit my money but can't credited in 24 hours so it's beyond your time frame so i want compansation
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phenomenal (@phenomenalnesh) reported@XM_COM I've tried contacting customer support but no replies
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Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.
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alfredk471 (@alfredk471) reported@XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.