XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (62%)
• Website (31%)
• Deposits (8%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	19 days ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GingerBreadSketchy (@SketchyBread) reported 5 minutes ago

  @XM_COM Bad broker

• 
  Spectacular (@Im_Spectacularr) reported 5 minutes ago

  @XM_COM dam had an issue with my account and ur agent Felipe closed chat on me **** broker and **** policys dont trade with this scam broker they trapped my money and havent given it back and make every excuse

• 
  MR.X (@user_m0m) reported 8 minutes ago

  @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

• 
  Rahul (@Rahul61197856) reported 8 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  Rathore (@SamarRathore9) reported 10 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  diwanshu saini (@SainiDiwan88201) reported 15 minutes ago

  @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. Please credit the funds ASAP. Account ID: 420157159 #XM #XMBroker

• 
  William (@William97472331) reported 17 minutes ago

  @XM_COM **** that I won't spend a dime on their useless crap

• 
  Tumelo (@ClarenceKeys2) reported 18 minutes ago

  @XM_COM please fix the error

• 
  nick paez (@nick_paez) reported 22 minutes ago

  @donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--

• 
  diwanshu saini (@SainiDiwan88201) reported 24 minutes ago

  @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. ​Account ID: 420157159 ​#XM #XMBroker

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 24 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Jeremy Deandre (@umerjutt220) reported 24 minutes ago

  @Bluemarlin___ @XM_COM Where can I find the link t(o the MEV Bot article that will help me make money?{']

• 
  Bakwas Investor (@frk_15884) reported 26 minutes ago

  @XM_COM Hi fraudsters, you and your support team do fraud in broad daylight. This is what happened to me. I am from India and tried depositing $100 via upi.. the transaction was successful and I have provided each and every proof regarding that to the executive sakshee.

• 
  FxGecko (@FxGecko_Global) reported 31 minutes ago

  FxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx

• 
  Tech Builder (@TechBuilder_ZEN) reported 32 minutes ago

  @XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01

• 
  RTK (@Rtk_fx) reported 34 minutes ago

  @Mursad999 @XM_COM Waah direct inr sa forex trading bsdk complaint bhi ni kar payenga all you investing is into illegal rbi high alert platform kiske pass jaega roke bhi always use crypto aj tho credit he ni hua kal sidha bank frezee for dealing in unauthorised services thoda dimak aur research kar

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 34 minutes ago

  @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

• 
  KmanMCFC (@mcfc_kman) reported 35 minutes ago

  @NtokozoEds @XM_COM new trading that will make you some money join before it crash dm me for more information

• 
  Zeeshan_Zaan (@ZaanSheri) reported 35 minutes ago

  @XM_COM Still waiting for a resolution on my pending payout issue from July 8th and July 10th! Sent all details and proof, but service has been extremely poor with no proper resolution yet. Please look into Ticket ID: ⁠hd.1783679461766.bbcmxy.8e37d87a⁠ and resolve this ASAP! 😡

• 
  Amol Kotangale (@mastmalang03) reported 35 minutes ago

  @XM_COM such a worst platform i ever seen its bing a 48hr but my deposite amount not credited in my xm account i was done through upi transaction.. I contact your support but its worthless i alredy provide UTR no, Reciver upi id , date off transaction, ss of phone pay app

• 
  William Perrut (@williamperrut) reported 39 minutes ago

  @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

• 
  WarofGlory (@eadglory) reported 42 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back

• 
  alfredk471 (@alfredk471) reported 46 minutes ago

  @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

• 
  Rathore (@SamarRathore9) reported 51 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  PATHANFAIZAN🏇 (@FAIZANPATHAN66) reported 53 minutes ago

  Hi @XM_COM , I deposited ₹9,333 today via Google Pay (UPI), but the amount has not been credited to my XM account despite the payment being successful. I've already shared my XM Account ID, UTR, and payment screenshot with support. Please look into this urgently. Thank you.

• 
  Tailer Brusker (@TBrusker) reported 54 minutes ago

  @XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth

• 
  Rahul (@Rahul61197856) reported 56 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  Colleen Maricela (@reallylove527) reported 1 hour ago

  @XM_COM @DumoGade Show me th:e link to the MEV Bot art.icle that can help me make l.ots of money?()]

• 
  Chirag Chaudhary (@ichirag77) reported 1 hour ago

  @XM_COM Why are you unable to give me a clear answer? Why are you avoiding my questions instead of providing a proper update? I expect a direct response, not repeated generic replies. First'customer support

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 1 hour ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it