XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (57%)
• Website (29%)
• Trading platform (14%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Hyderabad	Trading platform	13 days ago
Ashbourne	Login	1 month ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	3 months ago
Shah Alam	Login	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manu (@manumadhav3625) reported 1 minute ago

  🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 2 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Scott.eth (@chucancantik) reported 3 minutes ago

  @XM_COM @ChaeMisung Do you know the link to the MEV Bot article that will help me, make lots of money?-,,

• 
  Davi Fitarone (@davi_fitarone) reported 8 minutes ago

  @prinzyhenry @XM_COM @therock2060 Could someone link me to that defi money glitch method people have been using to generate profits?????? Just read about it but cannot fi;nd the tutorial??????!;[: "

• 
  Mariana Lemes (@mariana_le2010) reported 8 minutes ago

  @XM_COM @kajiulim Coul)d someone link me to that defi money glitch method[ people have been using to generate profits???;}] "

• 
  Zeeshan_Zaan (@ZaanSheri) reported 10 minutes ago

  @XM_COM Still waiting for a resolution on my pending payout issue from July 8th and July 10th! Sent all details and proof, but service has been extremely poor with no proper resolution yet. Please look into Ticket ID: ⁠hd.1783679461766.bbcmxy.8e37d87a⁠ and resolve this ASAP! 😡

• 
  Hauwa Aminu (@Hauweesparkles) reported 10 minutes ago

  @_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]

• 
  Aziz Hussain (@AzizHussai20038) reported 14 minutes ago

  @XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration

• 
  Super_Sachin (@sachinbstwd) reported 14 minutes ago

  @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

• 
  Vivek Maheta (@VivekMahet42864) reported 15 minutes ago

  @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

• 
  adam.eth (@AdamEth_) reported 17 minutes ago

  Help me spam @XM_COM

• 
  GingerBreadSketchy (@SketchyBread) reported 18 minutes ago

  @XM_COM Bad broker

• 
  Viral vk (@ViralKo41259885) reported 19 minutes ago

  @Mursad999 @XM_COM Stop crying bc.. you use illegal unregistered forex platforms. No one can help you

• 
  WarofGlory (@eadglory) reported 22 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . How do I get my credited

• 
  Eva Suraya Shokri (@e_suraya) reported 25 minutes ago

  @IamFarhangul @XM_COM It's unacceptable that this Uniswap explo)it is not being addressed. It's a major issue that needs to be addressed ASAP. the link is on my TL [- I retweete?d it!],

• 
  Ankit Gupta (@AnkitGupta280) reported 25 minutes ago

  Hi @XM_COM Can you help me with a withdrawal request that has not been processed for more than 3 weeks. RequestID: ID45OC

• 
  pradyu (@pradyu3) reported 26 minutes ago

  @XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises

• 
  Pedro Gabriel (@Pedro_IDV) reported 28 minutes ago

  @XM_COM **** stop crashing roblox **** **** ***** is killing roblox **** you **** i want to play **** shove that pet up your ***

• 
  Mni (@manni0789) reported 28 minutes ago

  @XM_COM Hello @XMGlobalSupport, I made a deposit of ₹8000 today morning but it still hasn’t been credited to my trading account. I already raised a support ticket but no resolution yet. Ticket ID: W2OS3H Please check and resolve this as soon as possible.

• 
  Rahul Kar (@Rahulka23271990) reported 30 minutes ago

  @XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.

• 
  Moon (@Moon66796218) reported 32 minutes ago

  @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

• 
  Gautam Khokar 🔆 (@gautam_khokhar) reported 37 minutes ago

  @XM_COM Its been 2 months im constantly uploading different proofs of my payment. All the proofs that can be possible I uploaded. Still customer support is not replying. Its very stressful and anxious for me. If you want to keep the money then directly say please. Be clear.

• 
  Rathore (@SamarRathore9) reported 37 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  William Perrut (@williamperrut) reported 41 minutes ago

  @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

• 
  Hamid Sheikh (@iam_hamidsheikh) reported 42 minutes ago

  Don’t use XM Trading app for deposits from your bank account. My money has been stuck for 20+ days and now they are calling it an “investigation matter. After checking Play Store reviews, I found many people facing the same issue. Stay safe and avoid risking your money. @XM_COM

• 
  Hamada Ali (@a98034549) reported 46 minutes ago

  @XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?

• 
  LookinThefuture (@Crypto_panda567) reported 46 minutes ago

  @XM_COM That's for your support

• 
  Avanish Mishra (@avanish911342) reported 47 minutes ago

  “@XM_COM It’s been over a month and my refund is still not processed. Very disappointing support. Trading Account: 321817455. Resolve ASAP or I’ll escalate this.”

• 
  Mohammed.eth (@MOHAMED94715372) reported 51 minutes ago

  Yo @XM_COM why do I have to login with Google every single time I open the app? 😭 It keeps saying “enable biometrics to avoid this” but my phone doesn’t have fingerprint setup. There should be another option to stay logged in because this is honestly a headache.

• 
  Kamran (@kimz00071) reported 1 hour ago

  @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.