XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (62%)
• Website (31%)
• Deposits (8%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	19 days ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 2 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Tumie🍒💰 (@misnt94) reported 3 minutes ago

  @XM_COM i want answers honestly, i wont back down until someone explains to me how someone with no technical "know-how" can manipulate the welcome bonus

• 
  YZ #Binance (@YZBLVK_emeverse) reported 7 minutes ago

  @XM_COM Scam !!! I was profit 33$ from bonus 30$ to 63$ in total , and when I try to make a withdrawal this company banned my account, LoL and stupid Company!!!

• 
  Joseph Sphiwe (@JosephSphiwe7) reported 14 minutes ago

  @XM_COM Can you help me with trading please i know nothing about it but I'm interested into it

• 
  diwanshu saini (@SainiDiwan88201) reported 15 minutes ago

  @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. ​Account ID: 420157159 ​#XM #XMBroker

• 
  Mni (@manni0789) reported 16 minutes ago

  @XM_COM I made a ₹8000 deposit today morning via UPI, but it still hasn’t been credited to my trading account. I already raised a support ticket bt haven’t received a resolution yet. Ticket ID: W2OS3H Please check the UPI deposit status and resolve this issue as soon as possible

• 
  PATHANFAIZAN🏇 (@FAIZANPATHAN66) reported 18 minutes ago

  Hi @XM_COM , I deposited ₹9,333 today via Google Pay (UPI), but the amount has not been credited to my XM account despite the payment being successful. I've already shared my XM Account ID, UTR, and payment screenshot with support. Please look into this urgently. Thank you.

• 
  sachin Deshmukh (@Sachindeshm1989) reported 20 minutes ago

  @XM_COM My account no 335072560, I have made two deposit on 10 april and 19 April each 8000 INR. But Many, many days have passed but I haven't received any response from your team. Please solve the problem as soon as possible.

• 
  Rathore (@SamarRathore9) reported 20 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Mni (@manni0789) reported 21 minutes ago

  @XM_COM Hello @XMGlobalSupport, I made a deposit of ₹8000 today morning but it still hasn’t been credited to my trading account. I already raised a support ticket but no resolution yet. Ticket ID: W2OS3H Please check and resolve this as soon as possible.

• 
  Myahsoon (@myahsoon) reported 25 minutes ago

  @XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'

• 
  amit (@krishnaretail) reported 27 minutes ago

  @jimmynitroboy @CINDYDEGOUGES @XM_COM Why is this Uniswap exploit not bein.g brought to light? It's a serious issue that needs to be addre,ssed. Check out my TL for the link, I RTd]:

• 
  Sheikh Razi (@sheikh_razi14) reported 28 minutes ago

  @XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..

• 
  FxGecko (@FxGecko_Global) reported 29 minutes ago

  FxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx

• 
  SHIVENDER SINGH (@shivender01) reported 33 minutes ago

  @XM_COM what kind of service is this? I deposited ₹10,000 into my XM wallet 72+ hours ago and the amount is still not credited. Sent multiple follow-up emails, yet no proper resolution from your support team. For a first-time user, this experience is absolutely disappointing.

• 
  Mr. Cat (@CeoOfMeowrth) reported 34 minutes ago

  It’s been 90+ days since i haven’t got my deposit of Rs 40k bank has refused to refund funds and it was credited into your merchants account. Given all the proof to account manager she ghosted me two weeks ago. Worst service ever. Refund my funds right away. @XM_COM

• 
  Super_Sachin (@sachinbstwd) reported 34 minutes ago

  @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

• 
  Kamran (@kimz00071) reported 37 minutes ago

  @XM_COM Pathetic support

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 38 minutes ago

  @XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it

• 
  alfredk471 (@alfredk471) reported 38 minutes ago

  @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

• 
  Joseph whyte (@joseph_whyt3) reported 39 minutes ago

  @XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this

• 
  Wolf Trader7 (@wolf_trader71) reported 41 minutes ago

  🚨Warning – @XM_COM I deposited on 12 June but it still hasn't been credited to my trading account as of today. I contacted support multiple times and all I got were generic copy-paste replies that didn't solve anything. @WikiFX_Eng

• 
  Hakan Diler (@h_dilerofficial) reported 41 minutes ago

  @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

• 
  Mni (@manni0789) reported 46 minutes ago

  @being_sadique1 @XM_COM Issue solved?

• 
  Yusuf.xmr (@auwfwossv192) reported 51 minutes ago

  @XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"

• 
  yunus (@Hayri1903angara) reported 55 minutes ago

  Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me

• 
  Sumit Rajput (@Rajput_1585) reported 55 minutes ago

  @XM_COM My deposit made on 15 July is still not credited. I've shared my bank statement & payment proof, opened a support ticket and filed a formal complaint, yet I only receive generic replies. I kindly request your senior support or compliance team to review my case

• 
  Jayesh Ahir (@JayeshA69870928) reported 56 minutes ago

  I am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it

• 
  SUKANTA PRADHAN (@Shortvideo19) reported 56 minutes ago

  @XM_COM @KotakBankLtd @SEBI_India Mt5-5073525 Iam deposit money 17/02/203 Upi address . As yet? My trading account not show money When you slove Problem . Please update soon.

• 
  KmanMCFC (@mcfc_kman) reported 59 minutes ago

  @XM_COM new trading called Alcotech join before it crash dm me for more information