XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (53%)
• Website (40%)
• Deposits (7%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	17 days ago
Çankaya	Login	1 month ago
Chennai	Login	1 month ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chirag Chaudhary (@ichirag77) reported 32 seconds ago

  @XM_COM Writing It's been over 68 hours since I reported my deposit issue and submitted all the required proof. I'm still getting the same reply: "The investigation is ongoing." Is my money safe? I want a clear update and an immediate resolution. #DepositIssue #CustomerSupport

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 1 minute ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Kamran (@kimz00071) reported 6 minutes ago

  @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

• 
  Rahul (@Rahul61197856) reported 6 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  WarofGlory (@eadglory) reported 7 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back

• 
  Jayesh Ahir (@JayeshA69870928) reported 8 minutes ago

  I am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it

• 
  alfredk471 (@alfredk471) reported 10 minutes ago

  @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

• 
  KmanMCFC (@mcfc_kman) reported 11 minutes ago

  @XM_COM new trading called Alcotech join before it crash dm me for more information

• 
  Md Rofiq (@MdRofiq44231364) reported 13 minutes ago

  @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

• 
  Jayesh Ahir (@JayeshA69870928) reported 13 minutes ago

  I am sending so much mail and lice chat with @XM_COM agents they always give me auto generated msg and can't help me so i tell to all treder to can't trust on @XM_COM they don't believe in customer satisfaction they just believe in money

• 
  Rumit G Dobariya (@g_rumit) reported 16 minutes ago

  @XM_COM Company search new customer for stealling money...dont trust guys

• 
  Farras Arrizal (@FarrasArrizal) reported 18 minutes ago

  @XM_COM If I had a lot of money, I would give the Koran to the cesspits as charity.. Are you willing to help me?

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 19 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Tumelo (@ClarenceKeys2) reported 21 minutes ago

  @XM_COM please fix the error

• 
  Atul (@Atulmishra7888) reported 22 minutes ago

  Its been 20 days no concrete response by @XM_COM pls help

• 
  Lalit Soni (@httpslalit) reported 23 minutes ago

  @NsParma56962962 @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

• 
  pradyu (@pradyu3) reported 24 minutes ago

  @XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises

• 
  Shreya Sonthalia (@ShreyaSont13729) reported 25 minutes ago

  @XM_COM the amount has been debited from the account but I 's not reflecting on XM wallet. I have reached out to customer executives several times but got the same response that it's under review. Seems like XM is a fraud platform. Kindly initiate the refund at the earliest.

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 31 minutes ago

  @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

• 
  Rathore (@SamarRathore9) reported 33 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Chirag Chaudhary (@ichirag77) reported 34 minutes ago

  @XM_COM More than 68 hours have passed since I reported my deposit issue and shared all the required proof. Yet, there is still no resolution—only the same repeated response. Please confirm that my funds are safe and provide a clear update immediately. #DepositIssue #CustomerSupport

• 
  Piyush Bawalia (@BawaliaPiyush) reported 39 minutes ago

  @XM_COM You guy's are executing stop-loss twice and deducting extra usdt in every trade scamming usdt of customers. No proper customer support no solution of any problem.

• 
  Mni (@manni0789) reported 41 minutes ago

  @being_sadique1 @XM_COM Issue solved?

• 
  Tech Builder (@TechBuilder_ZEN) reported 45 minutes ago

  @XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01

• 
  diwanshu saini (@SainiDiwan88201) reported 45 minutes ago

  @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. Please credit the funds ASAP. Account ID: 420157159 #XM #XMBroker

• 
  Madhav Varshney (@MadhavV91194185) reported 46 minutes ago

  @XM_COM Ap logo ka withdrawal km 12-13 dino se stuck hai mera koi bhi withdrawal nhi arhe agar profitable traders ke withdrawal rok kr He apka business aage bad rha hai to phir isse wrost broker koi nhi ho sakta I want my withdrawal

• 
  msrtrades (@msrtrades) reported 47 minutes ago

  @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

• 
  Bakwas Investor (@frk_15884) reported 50 minutes ago

  @XM_COM Hi fraudsters, you and your support team do fraud in broad daylight. This is what happened to me. I am from India and tried depositing $100 via upi.. the transaction was successful and I have provided each and every proof regarding that to the executive sakshee.

• 
  Mni (@manni0789) reported 50 minutes ago

  @XM_COM please resolve my issue

• 
  yunus (@Hayri1903angara) reported 58 minutes ago

  Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me