XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (50%)
• Website (39%)
• Trading platform (6%)
• Deposits (6%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	11 days ago
Çankaya	Login	1 month ago
Chennai	Login	1 month ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tumie🍒💰 (@misnt94) reported 5 minutes ago

  @XM_COM i want answers honestly, i wont back down until someone explains to me how someone with no technical "know-how" can manipulate the welcome bonus

• 
  Rahul (@Rahul61197856) reported 10 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  Rathore (@SamarRathore9) reported 10 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Rumit G Dobariya (@g_rumit) reported 13 minutes ago

  @XM_COM Company search new customer for stealling money...dont trust guys

• 
  Arindam Das (@Arindam0290Das) reported 15 minutes ago

  @XM_COM @StarSportsIndia Ashwin shows jadeja is overrated, can jadeja effective in flat wicket? Without pitch help jadeja is very much ordinary bowler, he can tribute his all wicket to pitch curator #INDvAUS #AskStar

• 
  SUKANTA PRADHAN (@Shortvideo19) reported 16 minutes ago

  @XM_COM @KotakBankLtd @SEBI_India Mt5-5073525 Iam deposit money 17/02/203 Upi address . As yet? My trading account not show money When you slove Problem . Please update soon.

• 
  adam.eth (@AdamEth_) reported 19 minutes ago

  To deposit on @XM_COM very fast to withdraw one week now story upon story now their support doesn’t even reply to my mail very bad broker

• 
  Wolf Trader7 (@wolf_trader71) reported 21 minutes ago

  🚨Warning – @XM_COM I deposited on 12 June but it still hasn't been credited to my trading account as of today. I contacted support multiple times and all I got were generic copy-paste replies that didn't solve anything. @WikiFX_Eng

• 
  Jayesh Ahir (@JayeshA69870928) reported 22 minutes ago

  @XM_COM Why xm has worst service i deposit before 24 hours i sent proof but xm customer support can't solve it or leave the chat i want compansation it's your side fault you can't credited my money in 24 hours timeframe

• 
  Kamran (@kimz00071) reported 22 minutes ago

  @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

• 
  Dhaval Patel (@Dhavalx96) reported 24 minutes ago

  @XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport

• 
  Paul zaprada (@PZaprada) reported 27 minutes ago

  @XM_COM Are you a receiver or a mandate who can help to receive usdt and monetize to USD and willing to send back through IBAN , in case you are looking for a sender, I have a Usdt deal worth 15 million dollars. WhatsApp me +1(806) 491-3934

• 
  diwanshu saini (@SainiDiwan88201) reported 28 minutes ago

  @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. Please credit the funds ASAP. Account ID: 420157159 #XM #XMBroker

• 
  WarofGlory (@eadglory) reported 32 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now.

• 
  Wolf Trader7 (@wolf_trader71) reported 32 minutes ago

  Still no solution just wait and. Wait @XM_COM @WikiFX_Eng @forexblog9ja

• 
  Farras Arrizal (@FarrasArrizal) reported 36 minutes ago

  @XM_COM If I had a lot of money, I would give the Koran to the cesspits as charity.. Are you willing to help me?

• 
  Lebo (@Lebo16563584) reported 37 minutes ago

  @XM_COM My account saying it's achieved how can i access it please help me when i want to log in

• 
  Huncho05 (@Huncho051) reported 41 minutes ago

  @XM_COM **** you XM wtf

• 
  Md. Yusuf Hasan (@MdYusufHasan13) reported 42 minutes ago

  Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Suhag (@Suhag50607117) reported 42 minutes ago

  Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

• 
  Rathore (@SamarRathore9) reported 42 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 47 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Rahul (@Rahul61197856) reported 51 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  YZ #Binance (@YZBLVK_emeverse) reported 55 minutes ago

  @XM_COM Scam !!! I was profit 33$ from bonus 30$ to 63$ in total , and when I try to make a withdrawal this company banned my account, LoL and stupid Company!!!

• 
  Sharma R. (@Rishisharma_19) reported 57 minutes ago

  @XM_COM My fund deposit is over 2 week I am still waiting for my money and solution

• 
  Aamir Fx Pro Trader (@tradewithaamir) reported 59 minutes ago

  @XM_COM Xm loacal bank withdrawal is a very slow Xm service is not good for deposit and withdrawal Not trusted broker..

• 
  Manu (@manumadhav3625) reported 1 hour ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Rathore (@SamarRathore9) reported 1 hour ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Gyyani (@jay_puwar) reported 1 hour ago

  @XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help

• 
  Hakan Diler (@h_dilerofficial) reported 1 hour ago

  @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.