XM status: trading issues and outage reports
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Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (40%)
- Website (31%)
- Login (19%)
- Withdrawals (7%)
- Deposits (3%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore
|
Withdrawals | 2 days ago |
 Johor Bahru
|
Withdrawals | 3 days ago |
 Kolkata
|
Website | 17 days ago |
 Davao
|
Login | 17 days ago |
|
Bulandshahr
|
Login | 22 days ago |
|
Ahmedabad
|
Login | 23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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8th April (@aone_phele) reported from Johannesburg, Gauteng@david_ys @XM_COM Hey brother did they assist you? I'm seeing a lot of bad reviews
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Tech Builder (@TechBuilder_ZEN) reported@XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01
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BOHR（歪了古德） (@BOHR147258) reported@XM_COM bohrweb.Meta universe construction, Sandyuan candy has been online, the main network in the first quarter of 2023
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Spectacular (@Im_Spectacularr) reported@XM_COM dam had an issue with my account and ur agent Felipe closed chat on me **** broker and **** policys dont trade with this scam broker they trapped my money and havent given it back and make every excuse
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Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.
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Rayan Malik (@shahmalik58) reported@XM_COM I am trying to login to xm id from pakistan but site showing that its not accessible banned by government is there any solution to this
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AnbuArasu (@anbuinnovations) reported@XM_COM I have ordered a printer on 25.03.2022 my order cancelled printer was not available but still date not refunded money in my bank account i have filled complaint in IGRM now im filling complaint in madras high court very very worst service my order id 1490098i have send lot email
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Suryansh Parihar 💫 (@SuryanshPariha7) reported@XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
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Md. Yusuf Hasan (@MdYusufHasan13) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Walter Inc (@mabitjam) reported@XM_COM Fully agree with you. There are diplomatic channels to address such issues. Attacking a patient was is not one of them
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Sikander Hayat (@Sikande40840957) reported@XM_COM help me
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Hauwa Aminu (@Hauweesparkles) reported@_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]
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Moon (@Moon66796218) reported@XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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KmanMCFC (@mcfc_kman) reported@XM_COM new trading called Alcotech join before it crash dm me for more information
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Hakan Diler (@h_dilerofficial) reported@TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.
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Natasharrrrrr and 97 others (@natasharrrrrr) reported@Stanley72906009 @TheFCA @XM_COM Did they shut you down right after depositing or did you make trades?
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CryptoMusic.eth (@crypto_muzic) reported@XM_COM Please help
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Piyush Bawalia (@BawaliaPiyush) reported@XM_COM You guy's are executing stop-loss twice and deducting extra usdt in every trade scamming usdt of customers. No proper customer support no solution of any problem.
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mukesh singh (@mukeshs48127978) reported@pramodsingh2033 @XM_COM You are right bro server hamesa low rahta hai
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edward christian m Poblete (@PobleteEdward) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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#R750ewallet (@AirtimeData2) reported@mpilobeast @XM_COM I can help I trade too
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Professor Ssudo (@tradtionalafair) reported@XM_COM Call/whatsApp: +27719997700 1. Relationship problems 2. Financial boosting 3. Bring back lost lover 4. Block divorce 5. Magic wallet and ring 6. Weak men in bed and dry women 7. Business boosting and luck 8. Unplanned pregnancies 9. Miscarriages etc Call/whatsApp: +27719997700
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Kamran (@kimz00071) reported@XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm
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assad (@assad60513789) reported@XM_COM We are very worried we need help Does anyone have humanity left My mom has cancer can anyone help My mother is not well please help me 😭Instead of helping me, you guys take my life, I'm very upset please help me I am blind please help me
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Inception TRADING (@BlockFuture2) reported@XM_COM XM website down????
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Gillangragil (@gillang_ragil) reported@XM_COM @Sunarto47934367 Could someone link me to that defi money glitch method people have been using to generate profits??????( Just read about it but cannot find the tutorial??????!,.; '
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azwinrenzano4@gmail.com (@azwinrenzano4) reported from Sungaijernih, North Sumatra@XM_COM Begin speak in my country differently wxemple speak iIndonesian and English UNDROIT rule overciding mandatory.Where dissenting opinion problem.
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Manu (@manumadhav3625) reported@XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?
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Jan de Swerwer (@JandeSwerwer) reported@XM_COM Subversive Fox you've become. Go down disgraced you will.