XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (64%)
• Website (27%)
• Deposits (9%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	28 days ago
Çankaya	Login	2 months ago
Chennai	Login	2 months ago
Bengaluru	Website	2 months ago
Shah Alam	Login	2 months ago
Frankenthal	Website	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aware zone (@ZoneAware) reported 5 minutes ago

  @XM_COM @jagograhakjago #XM @XM_COM Please look into this matter customer care is still asking me to wait and did not mention any time frame please let me know what information you guys required I cannot share this here in public please DM me and resolve this issue.

• 
  Joseph Sphiwe (@JosephSphiwe7) reported 6 minutes ago

  @XM_COM Can you help me with trading i know nothing about it but I'm interested into it

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 7 minutes ago

  @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  Rathore (@SamarRathore9) reported 9 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Gyyani (@jay_puwar) reported 18 minutes ago

  @XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help

• 
  Mohammed.eth (@MOHAMED94715372) reported 19 minutes ago

  Yo @XM_COM why do I have to login with Google every single time I open the app? 😭 It keeps saying “enable biometrics to avoid this” but my phone doesn’t have fingerprint setup. There should be another option to stay logged in because this is honestly a headache.

• 
  Farras Arrizal (@FarrasArrizal) reported 24 minutes ago

  @XM_COM If I had a lot of money, I would give the Koran to the cesspits as charity.. Are you willing to help me?

• 
  Manu (@manumadhav3625) reported 25 minutes ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Trushank upadhyay (@Trushank007) reported 26 minutes ago

  @XM_COM Hello I have deposited a 15000INR and 25000INR both are missing after too much request still my funds are missing. My complaint ticket for both transactions is as below 1. EFCVZ3 2. 6VW2PS I hope you resolve the problem on immediate basis as its almost 4-5 days

• 
  Sheikh Razi (@sheikh_razi14) reported 30 minutes ago

  @XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..

• 
  Vasu Lohiya (@lohiyavasu) reported 30 minutes ago

  @XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app

• 
  Ankit Gupta (@AnkitGupta280) reported 30 minutes ago

  Hi @XM_COM Can you help me with a withdrawal request that has not been processed for more than 3 weeks. RequestID: ID45OC

• 
  Rahul (@Rahul61197856) reported 31 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  WarofGlory (@eadglory) reported 32 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . How do I get my credited

• 
  Piyush Bawalia (@BawaliaPiyush) reported 33 minutes ago

  @XM_COM You guy's are executing stop-loss twice and deducting extra usdt in every trade scamming usdt of customers. No proper customer support no solution of any problem.

• 
  IndusInd Bank (@MyIndusIndBank) reported 34 minutes ago

  @sarathsarru1 @XM_COM Dear Customer, We would like to inform you that we have responded to your concern via email under reference number 86955390, dated July 07, 2026. Kindly refer the same for your reference.

• 
  Sparsh Kumar (@abhicryptoguy) reported 34 minutes ago

  @XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f

• 
  Mariana Lemes (@mariana_le2010) reported 35 minutes ago

  @XM_COM @kajiulim Coul)d someone link me to that defi money glitch method[ people have been using to generate profits???;}] "

• 
  Muhammad Kassim Abdullahi (@m_kmaina) reported 37 minutes ago

  @XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200

• 
  Lalit Soni (@httpslalit) reported 42 minutes ago

  @Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.

• 
  GingerBreadSketchy (@SketchyBread) reported 42 minutes ago

  @XM_COM Bad broker

• 
  pradyu (@pradyu3) reported 44 minutes ago

  @XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises

• 
  Dhaval Patel (@Dhavalx96) reported 50 minutes ago

  @XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport

• 
  Vivek Maheta (@VivekMahet42864) reported 50 minutes ago

  @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

• 
  Huncho05 (@Huncho051) reported 56 minutes ago

  @XM_COM **** you XM you guys are full of **** I won’t be trading with your **** *** broker anymore You ******* took profits made from my students account and returned their initial deposit without any understanding explanation your Company is a Failure 2 different people

• 
  Jayesh Ahir (@JayeshA69870928) reported 56 minutes ago

  @XM_COM su have such a bad Customer service

• 
  nick paez (@nick_paez) reported 58 minutes ago

  @donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--

• 
  William Perrut (@williamperrut) reported 59 minutes ago

  @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

• 
  Dorothy Chaz (@antwansmith0) reported 59 minutes ago

  @TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(

• 
  Amol Kotangale (@mastmalang03) reported 1 hour ago

  @XM_COM such a worst platform i ever seen its bing a 48hr but my deposite amount not credited in my xm account i was done through upi transaction.. I contact your support but its worthless i alredy provide UTR no, Reciver upi id , date off transaction, ss of phone pay app