Is XM down?

Problems in the last 24 hours

XM signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (60%)
• Website (21%)
• Trading platform (10%)
• Withdrawals (8%)
• Deposits (2%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Allahābād	Website	13 days ago
Kolkata	Trading platform	19 days ago
Nagpur	Login	20 days ago
Patna	Login	20 days ago
Lucknow	Trading platform	20 days ago
Chhindwāra	Login	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manu (@manumadhav3625) reported 25 seconds ago

  @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  adam.eth (@AdamEth_) reported 59 seconds ago

  Help me spam @XM_COM

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 2 minutes ago

  @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  SEFUTHI SEFUTHI (@Ezaeasefuthi) reported 3 minutes ago

  Your support email are disgusting auto-generated responses! @XM_COM

• 
  Dhaval Patel (@Dhavalx96) reported 3 minutes ago

  @XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport

• 
  WarofGlory (@eadglory) reported 8 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back

• 
  Rathore (@SamarRathore9) reported 9 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  Eva Suraya Shokri (@e_suraya) reported 11 minutes ago

  @IamFarhangul @XM_COM It's unacceptable that this Uniswap explo)it is not being addressed. It's a major issue that needs to be addressed ASAP. the link is on my TL [- I retweete?d it!],

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 11 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 12 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Mohammed.eth (@MOHAMED94715372) reported 12 minutes ago

  Yo @XM_COM why do I have to login with Google every single time I open the app? 😭 It keeps saying “enable biometrics to avoid this” but my phone doesn’t have fingerprint setup. There should be another option to stay logged in because this is honestly a headache.

• 
  Amol Kotangale (@mastmalang03) reported 13 minutes ago

  @XM_COM such a worst platform i ever seen its bing a 48hr but my deposite amount not credited in my xm account i was done through upi transaction.. I contact your support but its worthless i alredy provide UTR no, Reciver upi id , date off transaction, ss of phone pay app

• 
  BRIAN OBINGA (@OBINGABRIAN) reported 16 minutes ago

  @shivender01 @XM_COM Same It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

• 
  Md Rofiq (@MdRofiq44231364) reported 17 minutes ago

  @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

• 
  Gyyani (@jay_puwar) reported 18 minutes ago

  @XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help

• 
  Hamid Sheikh (@iam_hamidsheikh) reported 20 minutes ago

  Don’t use XM Trading app for deposits from your bank account. My money has been stuck for 20+ days and now they are calling it an “investigation matter. After checking Play Store reviews, I found many people facing the same issue. Stay safe and avoid risking your money. @XM_COM

• 
  Md. Yusuf Hasan (@MdYusufHasan13) reported 22 minutes ago

  Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Sumit Rajput (@Rajput_1585) reported 23 minutes ago

  @XM_COM My deposit made on 15 July is still not credited. I've shared my bank statement & payment proof, opened a support ticket and filed a formal complaint, yet I only receive generic replies. I kindly request your senior support or compliance team to review my case

• 
  Manu (@manumadhav3625) reported 26 minutes ago

  @XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?

• 
  Rathore (@SamarRathore9) reported 26 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  John Ngatia (@NgatiaMJohn) reported 28 minutes ago

  @XM_COM Dear XM...I have been actively trading on my Ultra Low Standard account. Due to temporary financial constraints, I currently lack sufficient funds. Could you please advise on any available deposit bonuses, loyalty rewards, or other options to support continuing my trading?

• 
  Jayesh Ahir (@JayeshA69870928) reported 30 minutes ago

  @XM_COM you have such a worst customer service i deposit my money but can't credited in 24 hours so it's beyond your time frame so i want compansation

• 
  KmanMCFC (@mcfc_kman) reported 41 minutes ago

  @XM_COM new trading called Alcotech join before it crash dm me for more information

• 
  Paul zaprada (@PZaprada) reported 45 minutes ago

  @XM_COM Are you a receiver or a mandate who can help to receive usdt and monetize to USD and willing to send back through IBAN , in case you are looking for a sender, I have a Usdt deal worth 15 million dollars. WhatsApp me +1(806) 491-3934

• 
  Atul (@Atulmishra7888) reported 48 minutes ago

  Its been 20 days no concrete response by @XM_COM pls help

• 
  IndusInd Bank (@MyIndusIndBank) reported 49 minutes ago

  @sarathsarru1 @XM_COM We would like to inform you that as per the service request number 86955390, We have raised wrong chargeback but we have received re-presentment from beneficiary bank stating customer is not contactable for debit authorization. Please note that the reversal is on a (1/2)

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 50 minutes ago

  @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

• 
  Mni (@manni0789) reported 50 minutes ago

  @XM_COM Hello @XMGlobalSupport, I made a deposit of ₹8000 today morning but it still hasn’t been credited to my trading account. I already raised a support ticket but no resolution yet. Ticket ID: W2OS3H Please check and resolve this as soon as possible.

• 
  William Perrut (@williamperrut) reported 54 minutes ago

  @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 59 minutes ago

  my trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM