XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (45%)
• Website (36%)
• Withdrawals (9%)
• Trading platform (5%)
• Deposits (5%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Çankaya	Login	16 days ago
Chennai	Login	17 days ago
Bengaluru	Website	24 days ago
Shah Alam	Login	1 month ago
Frankenthal	Website	1 month ago
Morādābād	Deposits	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manu (@manumadhav3625) reported 40 seconds ago

  @XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?

• 
  Amol Kotangale (@mastmalang03) reported 3 minutes ago

  @XM_COM such a worst platform i ever seen its bing a 48hr but my deposite amount not credited in my xm account i was done through upi transaction.. I contact your support but its worthless i alredy provide UTR no, Reciver upi id , date off transaction, ss of phone pay app

• 
  PeeKay (@Kevinpmlote) reported 3 minutes ago

  @XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money

• 
  Rathore (@SamarRathore9) reported 4 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 5 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  diwanshu saini (@SainiDiwan88201) reported 6 minutes ago

  @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. ​Account ID: 420157159 ​#XM #XMBroker

• 
  aware zone (@ZoneAware) reported 7 minutes ago

  @XM_COM @jagograhakjago #XM @XM_COM Please look into this matter customer care is still asking me to wait and did not mention any time frame please let me know what information you guys required I cannot share this here in public please DM me and resolve this issue.

• 
  Wolf Trader7 (@wolf_trader71) reported 13 minutes ago

  Still no solution just wait and. Wait @XM_COM @WikiFX_Eng @forexblog9ja

• 
  Bank$y (@TRegallardo) reported 15 minutes ago

  @XM_COM We are not destined to be broken forever

• 
  Hamada Ali (@a98034549) reported 15 minutes ago

  @XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?

• 
  Lalit Soni (@httpslalit) reported 18 minutes ago

  @NsParma56962962 @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

• 
  Lalit Soni (@httpslalit) reported 18 minutes ago

  @1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

• 
  IG: REZAH (@rezahsampson) reported 19 minutes ago from Cape Town, Western Cape

  Key Way Financial (Pty) Ltd is authorised by the FSCA in South Africa as an FSP and acts as an intermediary, rendering an intermediary service regarding derivative products, offered by XM Global Limited, licenced by the FSC in Belize. #XM #XMXperience #XMSouthAfrica @XM_COM

• 
  PeeKay (@Kevinpmlote) reported 24 minutes ago

  @XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. You scammed me my R8000 withdrawal

• 
  • સંકેત • (@1amsnkt) reported 24 minutes ago

  Facing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 24 minutes ago

  @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  RTK (@Rtk_fx) reported 25 minutes ago

  @Mursad999 @XM_COM Waah direct inr sa forex trading bsdk complaint bhi ni kar payenga all you investing is into illegal rbi high alert platform kiske pass jaega roke bhi always use crypto aj tho credit he ni hua kal sidha bank frezee for dealing in unauthorised services thoda dimak aur research kar

• 
  Dhaval Patel (@Dhavalx96) reported 28 minutes ago

  @XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport

• 
  jamie brown (@Jame_Foden) reported 33 minutes ago

  @rkay_786 @XM_COM sorry about the ban… it was the help of LEXTECHZ on Insta who got my account fixed up. you should check him out

• 
  Rahul (@Rahul61197856) reported 37 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 38 minutes ago

  @XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it

• 
  PeeKay (@Kevinpmlote) reported 38 minutes ago

  @XM_COM I want my money I withdrew on the 1st of November 2022, your support department keeps asking me for documents that I sent more 6 times to them, what must I do now to get my money?

• 
  Md. Yusuf Hasan (@MdYusufHasan13) reported 39 minutes ago

  Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  msrtrades (@msrtrades) reported 40 minutes ago

  @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

• 
  Madhav Varshney (@MadhavV91194185) reported 45 minutes ago

  @XM_COM Ap logo ka withdrawal km 12-13 dino se stuck hai mera koi bhi withdrawal nhi arhe agar profitable traders ke withdrawal rok kr He apka business aage bad rha hai to phir isse wrost broker koi nhi ho sakta I want my withdrawal

• 
  Suhag (@Suhag50607117) reported 45 minutes ago

  Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

• 
  Sparsh Kumar (@abhicryptoguy) reported 47 minutes ago

  @XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f

• 
  phenomenal (@phenomenalnesh) reported 48 minutes ago

  @XM_COM I've tried contacting customer support but no replies

• 
  Rumit G Dobariya (@g_rumit) reported 52 minutes ago

  @XM_COM Company search new customer for stealling money...dont trust guys

• 
  Sarvesh kumar (@Sarvesh_k630) reported 52 minutes ago

  @Mursad999 @XM_COM Contact Customer Support in Apps.