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XM status: trading issues and outage reports

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Full Outage Map

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

  • 62% Login (62%)
  • 31% Website (31%)
  • 8% Deposits (8%)

Live Outage Map

The most recent XM outage reports came from the following cities:

CityProblem TypeReport Time
Ashbourne Login 23 days ago
Çankaya Login 2 months ago
Chennai Login 2 months ago
Bengaluru Website 2 months ago
Shah Alam Login 2 months ago
Frankenthal Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

  • mcfc_kman
    KmanMCFC (@mcfc_kman) reported

    @XM_COM new trading called Alcotech join before it crash dm me for more information

  • ZaanSheri
    Zeeshan_Zaan (@ZaanSheri) reported

    @XM_COM Still waiting for a resolution on my pending payout issue from July 8th and July 10th! Sent all details and proof, but service has been extremely poor with no proper resolution yet. Please look into Ticket ID: ⁠hd.1783679461766.bbcmxy.8e37d87a⁠ and resolve this ASAP! 😡

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @sarathsarru1 @XM_COM Dear Customer, We would like to inform you that we have responded to your concern via email under reference number 86955390, dated July 07, 2026. Kindly refer the same for your reference.

  • m_kmaina
    Muhammad Kassim Abdullahi (@m_kmaina) reported

    @XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200

  • nick_paez
    nick paez (@nick_paez) reported

    @donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--

  • TrentSetterGT
    Theo Lamola (@TrentSetterGT) reported

    @XM_COM Damn it, Throne Miller Tune and half

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @sarathsarru1 @XM_COM We would like to inform you that as per the service request number 86955390, We have raised wrong chargeback but we have received re-presentment from beneficiary bank stating customer is not contactable for debit authorization. Please note that the reversal is on a (1/2)

  • Moon66796218
    Moon (@Moon66796218) reported

    @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

  • ichirag77
    Chirag Chaudhary (@ichirag77) reported

    @XM_COM Your repeated delays and generic responses are unacceptable. Either resolve this issue immediately or clearly explain why my money is still being withheld.

  • SuryanshPariha7
    Suryansh Parihar 💫 (@SuryanshPariha7) reported

    @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

  • TechBuilder_ZEN
    Tech Builder (@TechBuilder_ZEN) reported

    @XM_COM Customer's capital at risk if you trade in XM. XM is a fraud broker. My Deposit is missing since last 36 days.

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @sarathsarru1 @XM_COM Dear Customer, We have responded to your complaint via email under reference number 86955390. If you are not satisfied with the resolution provided, we request you to kindly reply to the same email thread so that we can assist you further.

  • Dhavalx96
    Dhaval Patel (@Dhavalx96) reported

    @XM_COM I’m extremely disappointed. My deposit of ₹40,000 has not been credited to my trading account despite raising multiple complaints. This issue remains unresolved with no update from your team. I request an urgent response and immediate action. #XM #CustomerSupport

  • Huncho051
    Huncho05 (@Huncho051) reported

    @XM_COM **** you XM wtf

  • SamarRathore9
    Rathore (@SamarRathore9) reported

    @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

  • AzizHussai20038
    Aziz Hussain (@AzizHussai20038) reported

    @XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

  • Rahul61197856
    Rahul (@Rahul61197856) reported

    @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

  • Atulmishra7888
    Atul (@Atulmishra7888) reported

    Its been 20 days no concrete response by @XM_COM pls help

  • MdYusufHasan13
    Md. Yusuf Hasan (@MdYusufHasan13) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • Sachindeshm1989
    sachin Deshmukh (@Sachindeshm1989) reported

    @XM_COM My account no 335072560, I have made two deposit on 10 april and 19 April each 8000 INR. But Many, many days have passed but I haven't received any response from your team. Please solve the problem as soon as possible.

  • CeoOfMeowrth
    Mr. Cat (@CeoOfMeowrth) reported

    It’s been 90+ days since i haven’t got my deposit of Rs 40k bank has refused to refund funds and it was credited into your merchants account. Given all the proof to account manager she ghosted me two weeks ago. Worst service ever. Refund my funds right away. @XM_COM

  • eadglory
    WarofGlory (@eadglory) reported

    @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . How do I get my credited

  • joseph_whyt3
    Joseph whyte (@joseph_whyt3) reported

    @XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this

  • Rtk_fx
    RTK (@Rtk_fx) reported

    @Mursad999 @XM_COM Waah direct inr sa forex trading bsdk complaint bhi ni kar payenga all you investing is into illegal rbi high alert platform kiske pass jaega roke bhi always use crypto aj tho credit he ni hua kal sidha bank frezee for dealing in unauthorised services thoda dimak aur research kar

  • abhicryptoguy
    Sparsh Kumar (@abhicryptoguy) reported

    @XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f

  • FarrasArrizal
    Farras Arrizal (@FarrasArrizal) reported

    @XM_COM If I had a lot of money, I would give the Koran to the cesspits as charity.. Are you willing to help me?