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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
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Login (50%)
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Trading platform (25%)
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Website (11%)
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Deposits (11%)
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Withdrawals (4%)
Live Outage Map
The most recent XM outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Trading platform | ||
Login | ||
Deposits | ||
Deposits | ||
Login | ||
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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machala! 🦅🇳🇬l❤ (@ojSmith38) reported
@XM_COM How can I message you guys. I'm having issues login
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wedi lingo (@Tigray95591660) reported
@XM_COM The United Nations has done nothing but hold a conference on Tigray. The people of Tigray are liberating Tigray without any help
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Jasa✨ (@Jasa984) reported
@XM_COM I Opened an account today and I'm trading smoothly. I hope I won't get issues with withdrawals....
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ojwakwakgang (@ojwakwakgang) reported
@XM_COM I have demo account and i want to convert it to real account. Can you help me?
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hannah (@SUGAR4172) reported
@XM_COM Hello, how are you doing today up there,I’m a sugar mummy who help loyal babies,I’m here looking for a loyal sugar to spoiled with $2,500 via cash app or PayPal if you have interest kindly text me direct on WhatsApp now (410) 756-0782
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Emmanuel adebisi (@emmanueladebis5) reported
@money_is_sweet @kriss0015 @XM_COM Bro please help me too whict to know about it my WhatsApp number will message you
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Joseph Chipani (@chipani_joseph) reported
@MV_Majestic @XM_COM No payment 3 withdrawals now ... **** this thing
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Malesela Mosuwe (@Malesela_Mosuwe) reported
@XM_COM @XM_COM please help restore my account forgot login credentials.
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Chief of Major Cities🐴 (@Trevorchieff) reported
@VincentMakgetl1 @XM_COM I'm glad to hear that. I was wondering if you have had a bad experience with other brokers (Not XM)
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Mseezy (@Brianeezy) reported
@XM_COM Terrible experience with you guys right now, waiting for two months for a certain department to get back to me regarding my account. The wait has been 2 months! Terrible customer service!
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Nicky Bianca The Majesty (@Nicky_Bianca93) reported
@XM_COM Unfortunately we can't DM you but i need help with my account
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A Y O S U N K A N M I (@lynkz11) reported
@XM_COM I'll like to send a DM to the customer care via twitter please
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Eng . Hassaan (@EngHassaan2) reported
@XM_COM Dont invest in these stupid platforms
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Nani Koray (Free Palestine)🇵🇸 (@freeproductts) reported
@AsifIqb47766245 @SherGhazi @XM_COM The only problem is Minimum deposit 200$
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Unzi (@unzi119) reported
@XM_COM Hey @XM_COM I have not received my withdrawal and I have sent multiple emails to your help assistance and the money is yet to appear in my bank account.
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Emons Oghenero (@EmonsOghenero) reported
@XM_COM I want to verify my account... How to I send my credentials to you, cause my camera is bad but I have clearer copies of my credentials... I an send them to your email
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Ve-lie Vee (@VelieVee1) reported
@XM_COM I need help, I forgot my XM account number and I want to log in
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Kliq07 (@jngash) reported
@Cmphiwemdi @XM_COM That’s not good at all. Did you resolve the issue?
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Meraj ahmad (@Meraj547) reported
@XM_COM Hello @XM_COM you are cheat with me you are stole my 230$ my trading profit my account id is 13711192 in network issue i logout my xm account when i login my i forgot my password twice i logged in my account is zero please check your syestem and return my money
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Mansab (@Mansab193) reported
@XM_COM Anyone can help me to invest in it?
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Ty (@moody_worm) reported
@XM_COM OUR POWER HAS BEEN OFF FOR 5 HOURS, we're scheduled for stage 2 load-shedding from 10:00-12:30! We are working from home! Is Eskom gonna compensate us for the money we lost! Customer care is so INCOMPETENT! Sort this out!
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Rafael (@rafahell) reported
@XM_COM Just need to fix the grammar.
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Emmanuel adebisi (@emmanueladebis5) reported
@money_is_sweet @kriss0015 @XM_COM Bro please help me too whict to know about it my WhatsApp number will message you
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Mr Uefa🇿🇦 (@JayyRMA) reported
@XM_COM wtf is this
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PrayForGaza (@OsmanAhsanShiek) reported
@XM_COM Please donate, even 1$ is enough to help someone! For you it might not be something but for someone else it can be everything. DOGE Wallet Address DBCumkiSSJqqhuY8BAivHQP3wst4S4eq7V USDT Wallet Address 1MTCXbf5EyE5Qpwi3X8RsP9Y79joqfU44z
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Chief 🐴 (@Trevorchieff) reported
@ayandamay4 @denoyagel1 @XM_COM Alright man. All Traders in my circle used bank statement and none of them had issues with the broker. All the best.
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Hamzat Ibrahim (@Ibrokane_) reported
@XM_COM Anyone should please help
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Max (@MaxAvi33) reported
@XM_COM Do not use CoinswitchKuber...its looting customer's money..I have deposited money but can't withdraw now. They are not verifying my bank account, despite so many requests. Fraud..trust me ..they keep replying the same system generated message..zero customer support
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Paresh Vaghasiya (@PareshVaghasiy2) reported
@XM_COM order id 8766224.. never go to medlife/pharmeasy for lab test.. you will regret and suffer and worst service provider.. pathetic customer care
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Bufftontuffton1234 (@Bufftontuffton3) reported
@XM_COM a trap for financially uneducated people, stay away from stupid