XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (63%)
• Website (17%)
• Withdrawals (13%)
• Trading platform (7%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Blumenau	Website	8 days ago
Lucknow	Login	8 days ago
Abu Dhabi	Website	8 days ago
Delhi	Login	8 days ago
Hyderabad	Login	8 days ago
New Delhi	Login	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Myahsoon (@myahsoon) reported 53 seconds ago

  @XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'

• 
  Deepanshu saini (@ManishaSin23870) reported 2 minutes ago

  Dear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM

• 
  Theo Lamola (@TrentSetterGT) reported 6 minutes ago

  @XM_COM Damn it, Throne Miller Tune and half

• 
  • સંકેત • (@1amsnkt) reported 11 minutes ago

  Facing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM

• 
  Dr. Bhavesh Thacker (@drprofits_in) reported 15 minutes ago

  @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

• 
  aware zone (@ZoneAware) reported 17 minutes ago

  @XM_COM @jagograhakjago #XM @XM_COM Please look into this matter customer care is still asking me to wait and did not mention any time frame please let me know what information you guys required I cannot share this here in public please DM me and resolve this issue.

• 
  alfredk471 (@alfredk471) reported 20 minutes ago

  @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

• 
  Sumit Rajput (@Rajput_1585) reported 28 minutes ago

  @XMGlobal @XM_COM My deposit made on 15 July is still not credited. I've shared my bank statement & payment proof, opened a support ticket and filed a formal complaint, Despite this, I continue to receive only template responses without any timeline or resolution.

• 
  Amar Singh Yadav (@1amarsinghyadav) reported 28 minutes ago

  @XM_COM Dear XM Finance / Payments / Compliance Team, ₹10,000 deposit issue linked to my XM User ID 331692320. I have already contacted your support team multiple times regarding this this issue but still unresolved and the ₹10,000 has still not been credited to my XM account.

• 
  nick paez (@nick_paez) reported 29 minutes ago

  @donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--

• 
  Chirag Chaudhary (@ichirag77) reported 31 minutes ago

  @XM_COM More than 68 hours have passed since I reported my deposit issue and shared all the required proof. Yet, there is still no resolution—only the same repeated response. Please confirm that my funds are safe and provide a clear update immediately. #DepositIssue #CustomerSupport

• 
  Suryansh Parihar 💫 (@SuryanshPariha7) reported 31 minutes ago

  @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 39 minutes ago

  @XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Hamada Ali (@a98034549) reported 40 minutes ago

  @XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?

• 
  Rathore (@SamarRathore9) reported 42 minutes ago

  @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

• 
  RTK (@Rtk_fx) reported 44 minutes ago

  @Mursad999 @XM_COM Waah direct inr sa forex trading bsdk complaint bhi ni kar payenga all you investing is into illegal rbi high alert platform kiske pass jaega roke bhi always use crypto aj tho credit he ni hua kal sidha bank frezee for dealing in unauthorised services thoda dimak aur research kar

• 
  WarofGlory (@eadglory) reported 44 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now.

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 44 minutes ago

  @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

• 
  Lalit Soni (@httpslalit) reported 46 minutes ago

  @NsParma56962962 @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

• 
  Hakan Diler (@h_dilerofficial) reported 46 minutes ago

  @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

• 
  IndusInd Bank (@MyIndusIndBank) reported 47 minutes ago

  @sarathsarru1 @XM_COM We have responded to your complaint via email under reference number 86955390. We kindly request you to check your registered email inbox for detailed information regarding the resolution of your concern.

• 
  SHIVENDER SINGH (@shivender01) reported 49 minutes ago

  @XM_COM Worst service! It's been over 1 week since I deposited funds, and the amount is still not showing in my real trading account. Multiple follow-ups, no proper resolution, no accountability. Holding customer funds for this long is unacceptable. Resolve this immediately! #XM

• 
  Ankit Gupta (@AnkitGupta280) reported 49 minutes ago

  Hi @XM_COM Can you help me with a withdrawal request that has not been processed for more than 3 weeks. RequestID: ID45OC

• 
  BRIAN OBINGA (@OBINGABRIAN) reported 52 minutes ago

  @shivender01 @XM_COM Same It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

• 
  Arindam Das (@Arindam0290Das) reported 52 minutes ago

  @XM_COM @StarSportsIndia Ashwin shows jadeja is overrated, can jadeja effective in flat wicket? Without pitch help jadeja is very much ordinary bowler, he can tribute his all wicket to pitch curator #INDvAUS #AskStar

• 
  Dorothy Chaz (@antwansmith0) reported 53 minutes ago

  @TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(

• 
  Sarvesh kumar (@Sarvesh_k630) reported 54 minutes ago

  @Mursad999 @XM_COM Contact Customer Support in Apps.

• 
  Suhag (@Suhag50607117) reported 57 minutes ago

  Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

• 
  Chirag Chaudhary (@ichirag77) reported 59 minutes ago

  @XM_COM Why are you unable to give me a clear answer? Why are you avoiding my questions instead of providing a proper update? I expect a direct response, not repeated generic replies. First'customer support

• 
  Rahul (@Rahul61197856) reported 60 minutes ago

  @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.