XM status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Login (64%)
- Website (27%)
- Deposits (9%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashbourne
|
Login | 28 days ago |
 Çankaya
|
Login | 2 months ago |
 Chennai
|
Login | 2 months ago |
|
Bengaluru
|
Website | 2 months ago |
 Shah Alam
|
Login | 2 months ago |
 Frankenthal
|
Website | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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jamie brown (@Jame_Foden) reported@rkay_786 @XM_COM sorry about the ban… it was the help of LEXTECHZ on Insta who got my account fixed up. you should check him out
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Vasu Lohiya (@lohiyavasu) reported@XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app
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Piyush Bawalia (@BawaliaPiyush) reported@XM_COM You guy's are executing stop-loss twice and deducting extra usdt in every trade scamming usdt of customers. No proper customer support no solution of any problem.
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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Spectacular (@Im_Spectacularr) reported@XM_COM dam had an issue with my account and ur agent Felipe closed chat on me **** broker and **** policys dont trade with this scam broker they trapped my money and havent given it back and make every excuse
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Hakan Diler (@h_dilerofficial) reported@TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.
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Sheikh Razi (@sheikh_razi14) reported@XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..
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Wolf Trader7 (@wolf_trader71) reportedStill no solution just wait and. Wait @XM_COM @WikiFX_Eng @forexblog9ja
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Tech Builder (@TechBuilder_ZEN) reported@XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01
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amit (@krishnaretail) reported@jimmynitroboy @CINDYDEGOUGES @XM_COM Why is this Uniswap exploit not bein.g brought to light? It's a serious issue that needs to be addre,ssed. Check out my TL for the link, I RTd]:
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Sarvesh kumar (@Sarvesh_k630) reported@Mursad999 @XM_COM Contact Customer Support in Apps.
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SUKANTA PRADHAN (@Shortvideo19) reported@XM_COM @KotakBankLtd @SEBI_India Mt5-5073525 Iam deposit money 17/02/203 Upi address . As yet? My trading account not show money When you slove Problem . Please update soon.
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Lebo (@Lebo16563584) reported@XM_COM My account saying it's achieved how can i access it please help me when i want to log in
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GingerBreadSketchy (@SketchyBread) reported@XM_COM Bad broker
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diwanshu saini (@SainiDiwan88201) reported@XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. Please credit the funds ASAP. Account ID: 420157159 #XM #XMBroker
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rethabile (@1Rethabile) reported@XM_COM What's wrong with your client terminal platform. It's been a month now showing under maintenance and I can't withdraw. So frustrating
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John never dm (@SarsacticN) reported@XM_COM saudi ai is being developed by investors with a saudi background to invest over 500$ billion to support saudi government with the following features of 30 bnb Softcap, cmc & cg fast track, saudi nft marketplace, kyc pinksale, certik audit, low tax 3/3, smart ai for trade & token.
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nick paez (@nick_paez) reported@donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--
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Muhammad Kassim Abdullahi (@m_kmaina) reported@XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200
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Hauwa Aminu (@Hauweesparkles) reported@_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]
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Myahsoon (@myahsoon) reported@XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'
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Huncho05 (@Huncho051) reported@XM_COM **** you XM wtf
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Md. Yusuf Hasan (@MdYusufHasan13) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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msrtrades (@msrtrades) reported@XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot
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Joseph whyte (@joseph_whyt3) reported@XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this
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Hakan Diler (@h_dilerofficial) reported@TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.
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John Ngatia (@NgatiaMJohn) reported@XM_COM Dear XM...I have been actively trading on my Ultra Low Standard account. Due to temporary financial constraints, I currently lack sufficient funds. Could you please advise on any available deposit bonuses, loyalty rewards, or other options to support continuing my trading?
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AgathaSun (@Agatha_Sun_) reported@Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.