XM status: trading issues and outage reports
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Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Login (42%)
- Website (37%)
- Withdrawals (11%)
- Trading platform (5%)
- Deposits (5%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Çankaya
|
Login | 23 days ago |
 Chennai
|
Login | 24 days ago |
|
Bengaluru
|
Website | 1 month ago |
 Shah Alam
|
Login | 1 month ago |
 Frankenthal
|
Website | 1 month ago |
|
Morādābād
|
Deposits | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Suhag (@Suhag50607117) reportedWithdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM
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Bakwas Investor (@frk_15884) reported@XM_COM Hi fraudsters, you and your support team do fraud in broad daylight. This is what happened to me. I am from India and tried depositing $100 via upi.. the transaction was successful and I have provided each and every proof regarding that to the executive sakshee.
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PeeKay (@Kevinpmlote) reported@XM_COM I want my money I withdrew on the 1st of November 2022, your support department keeps asking me for documents that I sent more 6 times to them, what must I do now to get my money?
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KmanMCFC (@mcfc_kman) reported@NtokozoEds @XM_COM new trading that will make you some money join before it crash dm me for more information
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Atul (@Atulmishra7888) reportedIts been 20 days no concrete response by @XM_COM pls help
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Kamran (@kimz00071) reported@XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm
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Dorothy Chaz (@antwansmith0) reported@TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(
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Joseph Sphiwe (@JosephSphiwe7) reported@XM_COM Can you help me with trading please i know nothing about it but I'm interested into it
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Tailer Brusker (@TBrusker) reported@XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth
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Viral vk (@ViralKo41259885) reported@Mursad999 @XM_COM Stop crying bc.. you use illegal unregistered forex platforms. No one can help you
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Joseph whyte (@joseph_whyt3) reported@XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this
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Pedro Gabriel (@Pedro_IDV) reported@XM_COM **** stop crashing roblox **** **** ***** is killing roblox **** you **** i want to play **** shove that pet up your ***
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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Rumit G Dobariya (@g_rumit) reported@XM_COM Company search new customer for stealling money...dont trust guys
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Jeremy Deandre (@umerjutt220) reported@Bluemarlin___ @XM_COM Where can I find the link t(o the MEV Bot article that will help me make money?{']
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edward christian m Poblete (@PobleteEdward) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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amit (@krishnaretail) reported@jimmynitroboy @CINDYDEGOUGES @XM_COM Why is this Uniswap exploit not bein.g brought to light? It's a serious issue that needs to be addre,ssed. Check out my TL for the link, I RTd]:
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Manu (@manumadhav3625) reported@XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?
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Vasu Lohiya (@lohiyavasu) reported@XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app
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Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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Gezana Meshack Sithole (@GezanaMeshack) reported@XM_COM Xhose falls down in Phomolong Thembisa today.
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BRIAN OBINGA (@OBINGABRIAN) reported@shivender01 @XM_COM Same It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is
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nick paez (@nick_paez) reported@donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--
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William Perrut (@williamperrut) reported@XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).
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WarofGlory (@eadglory) reported@XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back
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Wolf Trader7 (@wolf_trader71) reported🚨Warning – @XM_COM I deposited on 12 June but it still hasn't been credited to my trading account as of today. I contacted support multiple times and all I got were generic copy-paste replies that didn't solve anything. @WikiFX_Eng
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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William (@William97472331) reported@XM_COM **** that I won't spend a dime on their useless crap
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Sheikh Razi (@sheikh_razi14) reported@XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..