XM status: trading issues and outage reports
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Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (38%)
- Website (33%)
- Login (23%)
- Withdrawals (5%)
- Deposits (2%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kuala Lumpur
|
Website | 3 days ago |
 New Delhi
|
Login | 5 days ago |
 Amsterdam
|
Login | 7 days ago |
 Accra
|
Login | 8 days ago |
|
Chhindwāra
|
Login | 12 days ago |
|
Jewar
|
Website | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Yusuf.xmr (@auwfwossv192) reported@XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"
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Atul (@Atulmishra7888) reportedIts been 20 days no concrete response by @XM_COM pls help
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Vitinho GamerTururu (@gamertururu) reported@XM_COM Blox fruit please help me i got banned without using anything i never used or anything please unban my account the name is NarutoKum23
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Jaron Lucero (@JaronLucero) reported@DaxMorse @rubabdilawer @XM_COM This is wildddd wtf
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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Shreya Sonthalia (@ShreyaSont13729) reported@XM_COM the amount has been debited from the account but I 's not reflecting on XM wallet. I have reached out to customer executives several times but got the same response that it's under review. Seems like XM is a fraud platform. Kindly initiate the refund at the earliest.
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YZ #Binance (@YZBLVK_emeverse) reported@XM_COM Scam !!! I was profit 33$ from bonus 30$ to 63$ in total , and when I try to make a withdrawal this company banned my account, LoL and stupid Company!!!
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Spectacular (@Im_Spectacularr) reported@XM_COM dam had an issue with my account and ur agent Felipe closed chat on me **** broker and **** policys dont trade with this scam broker they trapped my money and havent given it back and make every excuse
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Super_Sachin (@sachinbstwd) reported@XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.
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Aziz Hussain (@AzizHussai20038) reported@XM_COM Plz my withdrawal is pending, tried every payment method. Withdrawal is not coming the fund credited back to my account all the time. Finally placed a withdrawal request through bank transfer which is also in pending. Plz help for the sake of your 20 million traders celebration
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Tailer Brusker (@TBrusker) reported@XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth
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Moon (@Moon66796218) reported@XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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Lalit Soni (@httpslalit) reported@Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.
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GingerBreadSketchy (@SketchyBread) reported@XM_COM Bad broker
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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Jayesh Ahir (@JayeshA69870928) reportedI am sending so much mail and lice chat with @XM_COM agents they always give me auto generated msg and can't help me so i tell to all treder to can't trust on @XM_COM they don't believe in customer satisfaction they just believe in money
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Nsindiso Dube (@DubwNsindiso) reported@XM_COM The way Mam Dudu Myeni supports Pres Zuma is commendable, some wives don't even support their husband's like that
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Mni (@manni0789) reported@XM_COM please resolve my issue
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Mojara (@Monyai18Monyai) reported@XM_COM Few days for peace/Kgotso but other think that they r the only one who lost, we all lost terrible. #askme
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Huncho05 (@Huncho051) reported@XM_COM **** you XM wtf
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Kingsley Ikechi (@KDTrader1999) reported@XM_COM do you guys know you are no longer found on MT5 server? I can't also log into my dashboard but would retry that later. But for the MT5 thing, I can't find you guys on MT5 mobile.
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Dorothy Chaz (@antwansmith0) reported@TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(
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BOHR（歪了古德） (@BOHR147258) reported@XM_COM bohrweb.Meta universe construction, Sandyuan candy has been online, the main network in the first quarter of 2023
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Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
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Joseph Sphiwe (@JosephSphiwe7) reported@XM_COM Can you help me with trading please i know nothing about it but I'm interested into it
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Jason almerino (@jasonalmerino) reported@XM_COM Guys please support #kogel
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Mr. Cat (@CeoOfMeowrth) reportedIt’s been 90+ days since i haven’t got my deposit of Rs 40k bank has refused to refund funds and it was credited into your merchants account. Given all the proof to account manager she ghosted me two weeks ago. Worst service ever. Refund my funds right away. @XM_COM
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• સંકેત • (@1amsnkt) reportedFacing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM
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AgathaSun (@Agatha_Sun_) reported@Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.