xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 1 |
| Saint-Malo, Brittany | 1 |
| Paterna, Valencia | 1 |
| Metz, ACAL | 1 |
| Girona, Catalonia | 1 |
| Bucharest, Bucureşti | 1 |
| Buftea, Ilfov | 1 |
| Iaşi, Iaşi | 2 |
| Le Tampon, Réunion | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Lüdenscheid, NRW | 1 |
| Guatemala City, Guatemala | 1 |
| Pont-Sainte-Maxence, Hauts-de-France | 1 |
| Fürth, Bavaria | 1 |
| Gütersloh, NRW | 1 |
| Paris, Île-de-France | 3 |
| Nantes, Pays de la Loire | 1 |
| Frankfurt am Main, Hesse | 1 |
| Riemst, Flanders | 1 |
| Uppsala, Uppsala | 1 |
| Aldingen, Baden-Württemberg | 1 |
| Venice, Veneto | 1 |
| Sarreguemines, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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Rose (@Esq_Rosina) reported@xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam
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kathleen brooks (@KATHLEENBROOKS) reportedStronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedBig moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
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Poposky📈 #ENDSARS #ENDSWAT (@KingJohntille) reported@XTBUK Please I have been trying to withdraw with my domicilary GTBANK account from Nigeria for over a year now...🤔 can anyone help
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Cristian Faúndez (@cfaundezc) reported@Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK
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kelly-louise herbert (@kellylouisemoo) reported@XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪
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kathleen brooks (@KATHLEENBROOKS) reportedThe oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
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Travis (@MrSaturnTweets) reported@XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla
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Pawel (@Pawel90325690) reported@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
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PePerShots (@pepershots) reported from Zaspa-Rozstaje, Pomerania. @xtbpl is down, hope this is not a second #ING
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kathleen brooks (@KATHLEENBROOKS) reportedBOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedEBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
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Abhishek Singh (@why_abhishek) reported@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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Stefanos (@stefan6490) reported@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
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Dirinkano T-Shirts (@DirinkanoStore) reportedHey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation