1. Home
  2. Companies
  3. xtb
  4. Outage Map
xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

Less
More
Check Current Status

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Prague, Praha 1
Garbsen, Lower Saxony 1
Schwarzenbek, Schleswig-Holstein 1
Gelnhausen, Hesse 1
Achim, Lower Saxony 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Sankt Johann in Tirol, Tyrol 1
Bad Vilbel, Hesse 1
Duisburg, NRW 3
Gummersbach, NRW 1
Hattingen, NRW 1
Stuttgart, Baden-Württemberg 1
Mülsen, Saxony 1
Nitra, Nitriansky 1
Montpellier, Occitanie 1
Cartago, Cartago 1
Maxhütte-Haidhof, Bavaria 1
Val-de-Reuil, Normandy 1
Hemer, NRW 1
Craiova, Dolj 1
Santiago, Santiago Metropolitan 1
Deville, ACAL 1
Paris, Île-de-France 1
Bratislava, Bratislavský 1
Val-d’Isère, Auvergne-Rhône-Alpes 1
Nürnberg, Bavaria 1
Tournay, Occitanie 1
Guargacho, Canary Islands 1
Siechnice, Lower Silesia 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • DonTheDonut
    Don the Donut (@DonTheDonut) reported

    @XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK

  • Greg08099243
    Greg (@Greg08099243) reported

    @xtbpl Xtb France also down , seem whole Europe xtb is non working

  • Esq_Rosina
    Rose (@Esq_Rosina) reported

    @xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam

  • pawelkwiatek97
    PKwiatek 🪬 (@pawelkwiatek97) reported

    @VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

  • VladimrB3
    Vladimír B (@VladimrB3) reported

    @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

  • yohanne56859746
    johannes (@yohanne56859746) reported

    @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK

  • why_abhishek
    Abhishek Singh (@why_abhishek) reported

    @cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.

Check Current Status