xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
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Withdrawals
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 4 |
| Frankfurt am Main, Hessen | 4 |
| Marseille, Provence-Alpes-Côte d'Azur | 4 |
| Paris, Île-de-France | 3 |
| Alfortville, Île-de-France | 3 |
| Kassel, Hessen | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Fürth, Bavaria | 3 |
| Villejuif, Île-de-France | 2 |
| Bogotá, Distrito Capital de Bogotá | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Lille, Hauts-de-France | 2 |
| Munich, Bavaria | 2 |
| Rudolstadt, Thuringia | 2 |
| London, England | 2 |
| Rösrath, NRW | 2 |
| Villepinte, Île-de-France | 2 |
| Karlsruhe, Baden-Württemberg Region | 2 |
| Bucharest, București | 2 |
| Portimão, Distrito de Faro | 2 |
| Neu Isenburg, Hessen | 1 |
| Maintenon, Centre-Val de Loire | 1 |
| Quimper, Bretagne | 1 |
| Villiers-le-Bel, Île-de-France | 1 |
| Brno, Jihomoravský kraj | 1 |
| Wasquehal, Hauts-de-France | 1 |
| Lüdenscheid, NRW | 1 |
| Toledo, Castilla-La Mancha | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Wendlingen am Neckar, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen brooks
(@KATHLEENBROOKS) reported
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
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Vladimír B
(@VladimrB3) reported
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
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kathleen brooks
(@KATHLEENBROOKS) reported
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
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Jed Frankowski
(@JedFrankowski) reported
Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb
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kathleen brooks
(@KATHLEENBROOKS) reported
30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK
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Abhishek Singh
(@why_abhishek) reported
@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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Mark Dampier
(@MarkDampier) reported
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
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kathleen brooks
(@KATHLEENBROOKS) reported
A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
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David23
(@Rendezvous2332) reported
@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
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Alucard14
(@MiaSanAlucard14) reported
@XTBUK is the worst piece of **** you could ever imagine.
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PKwiatek 🪬
(@pawelkwiatek97) reported
@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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kathleen brooks
(@KATHLEENBROOKS) reported
Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
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