xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Nantes, Pays de la Loire | 1 |
| Frankfurt am Main, Hesse | 1 |
| Riemst, Flanders | 1 |
| Uppsala, Uppsala | 1 |
| Aldingen, Baden-Württemberg | 1 |
| Venice, Veneto | 1 |
| Sarreguemines, ACAL | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Saint-Lys, Occitanie | 1 |
| Sydney, NSW | 1 |
| Aubervilliers, Île-de-France | 1 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Hannover, Lower Saxony | 1 |
| Les Pins, Nouvelle-Aquitaine | 1 |
| Bratislava, Bratislavský | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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Backdoormaster (@backdooormaster) reported@XTBUK system down?
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Rob (@possiblydefinit) reported@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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kathleen brooks (@KATHLEENBROOKS) reportedThere’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
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Rob (@possiblydefinit) reported@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster
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Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported@XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!
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kathleen brooks (@KATHLEENBROOKS) reportedManaged Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
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Grünspan (@LodzermenschXIX) reported@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
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kathleen brooks (@KATHLEENBROOKS) reportedBrent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedStocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
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Rob (@possiblydefinit) reported@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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kingscrown (@kingscrownBTC) reported@xtbpl 4,1 not bad
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David (@DGrushchenko) reported@xtbes Charts down and consistently getting logged in and out please fix ASAP
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Rob (@possiblydefinit) reported@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
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PKwiatek 🪬 (@pawelkwiatek97) reported@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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kathleen brooks (@KATHLEENBROOKS) reportedIf there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK