xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Berlin | 1 |
| Sankt Johann in Tirol, Tyrol | 1 |
| Bad Vilbel, Hesse | 1 |
| Duisburg, NRW | 4 |
| Gummersbach, NRW | 1 |
| Hattingen, NRW | 1 |
| Stuttgart, Baden-Württemberg | 1 |
| Mülsen, Saxony | 2 |
| Nitra, Nitriansky | 1 |
| Montpellier, Occitanie | 1 |
| Cartago, Cartago | 1 |
| Maxhütte-Haidhof, Bavaria | 1 |
| Val-de-Reuil, Normandy | 1 |
| Hemer, NRW | 1 |
| Craiova, Dolj | 1 |
| Santiago, Santiago Metropolitan | 1 |
| Deville, ACAL | 1 |
| Paris, Île-de-France | 1 |
| Bratislava, Bratislavský | 1 |
| Val-d’Isère, Auvergne-Rhône-Alpes | 1 |
| Nürnberg, Bavaria | 1 |
| Tournay, Occitanie | 1 |
| Guargacho, Canary Islands | 1 |
| Siechnice, Lower Silesia | 1 |
| Olten, SO | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Bagnolet, Île-de-France | 1 |
| Bucharest, Bucureşti | 1 |
| Widensolen, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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Pawel (@Pawel90325690) reported@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
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kathleen brooks (@KATHLEENBROOKS) reportedStocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedStocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
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Antonio (@ANTONIO_JALIL) reportedXtb Mexico @XTBLatam @xtbes is down. Not working
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FlickyThaCreator 🎥 (@Flicky2k) reported@Matix_VE @xtbpl Damn let’s go broski
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kathleen brooks (@KATHLEENBROOKS) reportedWhat goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
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David23 (@Rendezvous2332) reported@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
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kathleen brooks (@KATHLEENBROOKS) reportedUs strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reported@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
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Stefanos (@stefan6490) reported@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
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kathleen brooks (@KATHLEENBROOKS) reportedHigher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK
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Rose (@Esq_Rosina) reported@xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam
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Rob (@possiblydefinit) reported@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster
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Reda likes to trash talk (@redatrashtalks) reported@BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix