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xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sarreguemines, ACAL 1
Toulon, Provence-Alpes-Côte d'Azur 1
Saint-Lys, Occitanie 1
Sydney, NSW 1
Aubervilliers, Île-de-France 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Hannover, Lower Saxony 1
Les Pins, Nouvelle-Aquitaine 1
Bratislava, Bratislavský 1
Prague, Praha 1
Garbsen, Lower Saxony 1
Schwarzenbek, Schleswig-Holstein 1
Gelnhausen, Hesse 1
Achim, Lower Saxony 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

  • MarkDampier
    Mark Dampier (@MarkDampier) reported

    @FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!

  • stefan6490
    Stefanos (@stefan6490) reported

    @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

  • abdbassam
    Abdullah Bassam (@abdbassam) reported

    @XTBUK the application not working. I can not anmend or close open XAUSAD positions

  • TheAghaSays
    Omar (@TheAghaSays) reported

    Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???

  • Rendezvous2332
    David23 (@Rendezvous2332) reported

    @niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?

  • kingscrownBTC
    kingscrown (@kingscrownBTC) reported

    @xtbpl 4,1 not bad

  • Flicky2k
    FlickyThaCreator 🎥 (@Flicky2k) reported

    @Matix_VE @xtbpl Damn let’s go broski

  • LodzermenschXIX
    Grünspan (@LodzermenschXIX) reported

    @Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.

  • pepershots
    PePerShots (@pepershots) reported from Zaspa-Rozstaje, Pomerania

    . @xtbpl is down, hope this is not a second #ING

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

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