xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Pichincha | 1 |
| Mannheim, Baden-Württemberg | 2 |
| Paris, Île-de-France | 13 |
| Hamburg, HH | 1 |
| Ramstein-Miesenbach, Rheinland-Pfalz | 1 |
| Simmern, Rheinland-Pfalz | 1 |
| Frontignan, Occitanie | 1 |
| Cluj-Napoca, Cluj | 1 |
| Gap, Provence-Alpes-Côte d'Azur | 1 |
| Arrecife, Canary Islands | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Montreuil, Île-de-France | 1 |
| Döbeln, Saxony | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Carcassonne, Occitanie | 1 |
| Athens, Attica | 1 |
| Genlis, Bourgogne-Franche-Comté | 1 |
| London, England | 1 |
| Noyarey, Auvergne-Rhône-Alpes | 1 |
| la Garriga, Catalonia | 1 |
| Berlin, Berlin | 2 |
| Trier, Rheinland-Pfalz | 1 |
| Aurillac, Auvergne-Rhône-Alpes | 1 |
| Saint-Brice-sous-Forêt, Île-de-France | 1 |
| Saint-Cloud, Île-de-France | 1 |
| Hunedoara, Hunedoara | 1 |
| Gelnhausen, Hesse | 1 |
| Amsterdam, nh | 1 |
| Gaillon, Normandy | 1 |
| Bruyères-sur-Oise, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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Detesto admitir que (@odeioadmitirque) reported@Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,
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Rob (@possiblydefinit) reported@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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Antonio (@ANTONIO_JALIL) reportedXtb Mexico @XTBLatam @xtbes is down. Not working
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kominkus (@kominkus) reportedDo you have any problems with the app because it doesn't work? @XTBUK
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PKwiatek 🪬 (@pawelkwiatek97) reported@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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Travis (@MrSaturnTweets) reported@XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla
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Abhishek Singh (@why_abhishek) reported@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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jnbianco (@jnBianco) reportedHey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Rob (@possiblydefinit) reported@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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Datrader (@Andbcoin) reportedHi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
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kathleen brooks (@KATHLEENBROOKS) reportedStocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
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Amyk22 (@amy_kunchome) reported@XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?
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Rob (@possiblydefinit) reported@xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.
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kathleen brooks (@KATHLEENBROOKS) reported30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedIf there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK