xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sarreguemines, ACAL | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Saint-Lys, Occitanie | 1 |
| Sydney, NSW | 1 |
| Aubervilliers, Île-de-France | 1 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Hannover, Lower Saxony | 1 |
| Les Pins, Nouvelle-Aquitaine | 1 |
| Bratislava, Bratislavský | 1 |
| Prague, Praha | 1 |
| Garbsen, Lower Saxony | 1 |
| Schwarzenbek, Schleswig-Holstein | 1 |
| Gelnhausen, Hesse | 1 |
| Achim, Lower Saxony | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen brooks (@KATHLEENBROOKS) reportedThe entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUs retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedMicrosoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK
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John Stepek (@John_Stepek) reported@anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see
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Amyk22 (@amy_kunchome) reported@XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?
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Axel F 🤠 (@BoabSideshow) reported@XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄
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Rob (@possiblydefinit) reported@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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kathleen brooks (@KATHLEENBROOKS) reportedThe oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
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PKwiatek 🪬 (@pawelkwiatek97) reported@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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Antonio (@ANTONIO_JALIL) reportedXtb Mexico @XTBLatam @xtbes is down. Not working
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kathleen brooks (@KATHLEENBROOKS) reportedUs software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
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Stefanos (@stefan6490) reported@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
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David (@DGrushchenko) reported@xtbes Charts down and consistently getting logged in and out please fix ASAP
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kathleen brooks (@KATHLEENBROOKS) reportedEBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
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Mateus Amélio💻 (@MateusAmelio) reported@PeterSchiff @xtbpl The support!