xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Duisburg, NRW | 2 |
| Paris, Île-de-France | 2 |
| Fürth, Bavaria | 2 |
| Valencia, Comunitat Valenciana | 2 |
| Val-de-Reuil, Normandie | 1 |
| Hemer, NRW | 1 |
| Craiova, Dolj | 1 |
| Santiago, Región Metropolitana | 1 |
| Deville, ACAL | 1 |
| Bratislava, Bratislava | 1 |
| Val-d’Isère, Auvergne-Rhône-Alpes | 1 |
| Nürnberg, Bavaria | 1 |
| Tournay, Occitanie | 1 |
| Guargacho, Canary Islands | 1 |
| Siechnice, Województwo Dolnośląskie | 1 |
| Olten, SO | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Bagnolet, Île-de-France | 1 |
| Bucharest, București | 1 |
| Widensolen, ACAL | 1 |
| Málaga, Andalucía | 1 |
| Darmstadt, Hessen | 1 |
| Gignac, Occitanie | 1 |
| Lauf an der Pegnitz, Bavaria | 1 |
| Frankfurt am Main, Hessen | 1 |
| Aubusson, Nouvelle-Aquitaine | 1 |
| Vincennes, Île-de-France | 1 |
| Ebern, Bavaria | 1 |
| Carei, Satu Mare | 1 |
| Amsterdam, nh | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen brooks
(@KATHLEENBROOKS) reported
If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
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Rob
(@possiblydefinit) reported
@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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kathleen brooks
(@KATHLEENBROOKS) reported
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
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Rob
(@possiblydefinit) reported
@XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???
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Rob
(@possiblydefinit) reported
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
-
kathleen brooks
(@KATHLEENBROOKS) reported
Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
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FlickyThaCreator 🎥
(@Flicky2k) reported
@Matix_VE @xtbpl Damn let’s go broski
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John Stepek
(@John_Stepek) reported
@anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see
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Stefanos
(@stefan6490) reported
@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
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kathleen brooks
(@KATHLEENBROOKS) reported
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
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Rob
(@possiblydefinit) reported
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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Rob
(@possiblydefinit) reported
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
-
Rob
(@possiblydefinit) reported
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
-
FlickyThaCreator 🎥
(@Flicky2k) reported
@Matix_VE @xtbpl Damn let’s go broski
-
kathleen brooks
(@KATHLEENBROOKS) reported
BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK