xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Berlin, Land Berlin | 3 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Villejuif, Île-de-France | 2 |
| Lille, Hauts-de-France | 2 |
| Trier, Rheinland-Pfalz | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Prague, Hlavní město Praha | 1 |
| Ettlingen, Baden-Württemberg Region | 1 |
| Porto, Distrito do Porto | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Marl, NRW | 1 |
| Uppsala, Uppsala | 1 |
| Le Puy-en-Velay, Auvergne-Rhône-Alpes | 1 |
| Saint-Ouen, Île-de-France | 1 |
| Figeac, Occitanie | 1 |
| Le Havre, Normandie | 1 |
| Andover, England | 1 |
| Coublevie, Auvergne-Rhône-Alpes | 1 |
| Hanoi, Thành Phố Hà Nội | 1 |
| Medellín, Departamento de Antioquia | 1 |
| Quito, Provincia de Pichincha | 1 |
| Arles, Provence-Alpes-Côte d'Azur | 1 |
| Igualada, Catalunya | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Ponta Delgada, Azores | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Sevilla, Andalucía | 1 |
| Hamburg, HH | 1 |
| Wertheim, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen brooks
(@KATHLEENBROOKS) reported
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK
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kingscrown
(@kingscrownBTC) reported
@xtbpl 4,1 not bad
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Grünspan
(@LodzermenschXIX) reported
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
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Cristian Faúndez
(@cfaundezc) reported
@XTBUK When the global issue will be resolve? muchos traders affected....
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kathleen brooks
(@KATHLEENBROOKS) reported
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
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Vladimír B
(@VladimrB3) reported
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
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FlickyThaCreator 🎥
(@Flicky2k) reported
@Matix_VE @xtbpl Damn let’s go broski
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kathleen brooks
(@KATHLEENBROOKS) reported
Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
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Mark Dampier
(@MarkDampier) reported
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
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Omar
(@TheAghaSays) reported
Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
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kathleen brooks
(@KATHLEENBROOKS) reported
Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
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PKwiatek 🪬
(@pawelkwiatek97) reported
@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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kathleen brooks
(@KATHLEENBROOKS) reported
Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
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Abdullah Bassam
(@abdbassam) reported
@XTBUK the application not working. I can not anmend or close open XAUSAD positions