xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
Check Current Status
Withdrawals
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marseille, Provence-Alpes-Côte d'Azur | 5 |
| Frankfurt am Main, Hessen | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Alfortville, Île-de-France | 3 |
| Kassel, Hessen | 3 |
| Fürth, Bavaria | 3 |
| Berlin, Land Berlin | 3 |
| Munich, Bavaria | 2 |
| Rudolstadt, Thuringia | 2 |
| London, England | 2 |
| Rösrath, NRW | 2 |
| Villepinte, Île-de-France | 2 |
| Karlsruhe, Baden-Württemberg Region | 2 |
| Bucharest, București | 2 |
| Portimão, Distrito de Faro | 2 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Toledo, Castilla-La Mancha | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Wendlingen am Neckar, Baden-Württemberg Region | 1 |
| Dublin, Leinster | 1 |
| Montpellier, Occitanie | 1 |
| Auvillar, Occitanie | 1 |
| Ansbach, Bavaria | 1 |
| Ariana, Gouvernorat de l’Ariana | 1 |
| Melilla, Melilla | 1 |
| Monheim am Rhein, NRW | 1 |
| Gasteiz / Vitoria, Euskal Autonomia Erkidegoa | 1 |
| Leutenbach, Baden-Württemberg Region | 1 |
| Las Palmas de Gran Canaria, Canary Islands | 1 |
| Rennes, Bretagne | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
-
Cristian Faúndez
(@cfaundezc) reported
@XTBUK When the global issue will be resolve? muchos traders affected....
-
kathleen brooks
(@KATHLEENBROOKS) reported
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
-
johannes
(@yohanne56859746) reported
@KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.
-
kathleen brooks
(@KATHLEENBROOKS) reported
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
-
kathleen brooks
(@KATHLEENBROOKS) reported
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
-
kathleen brooks
(@KATHLEENBROOKS) reported
Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
-
kathleen brooks
(@KATHLEENBROOKS) reported
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
-
kathleen brooks
(@KATHLEENBROOKS) reported
There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
-
Alucard14
(@MiaSanAlucard14) reported
@XTBUK is the worst piece of **** you could ever imagine.
-
kathleen brooks
(@KATHLEENBROOKS) reported
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
-
Mark Dampier
(@MarkDampier) reported
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
-
Abdullah Bassam
(@abdbassam) reported
@XTBUK the application not working. I can not anmend or close open XAUSAD positions
-
kathleen brooks
(@KATHLEENBROOKS) reported
What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
-
jnbianco
(@jnBianco) reported
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
-
Jed Frankowski
(@JedFrankowski) reported
Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb
Check Current Status