xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Login (39%)
• Website (28%)
• Trading platform (26%)
• Withdrawals (5%)
• Deposits (2%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Sarreguemines	Website	15 hours ago
Toulon	Website	10 days ago
Saint-Lys	Website	15 days ago
Sydney	Trading platform	16 days ago
Aubervilliers	Trading platform	18 days ago
Aix-en-Provence	Trading platform	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 3 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  John (@JohnHopkins_) reported 5 minutes ago

  @XTBUK 79% lose money? **** that ****!

• 
  Dirinkano T-Shirts (@DirinkanoStore) reported 5 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  zeshan joseph (@JosephZeshan) reported 5 minutes ago

  @XTBUK - False Support / resistance breakout (advanced level)

• 
  Rob (@possiblydefinit) reported 6 minutes ago

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago

  If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago

  There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK

• 
  jnbianco (@jnBianco) reported 8 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  kathleen brooks (@KATHLEENBROOKS) reported 8 minutes ago

  Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 11 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  Antonio (@ANTONIO_JALIL) reported 14 minutes ago

  Xtb Mexico @XTBLatam @xtbes is down. Not working

• 
  kathleen brooks (@KATHLEENBROOKS) reported 16 minutes ago

  Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 17 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  kathleen brooks (@KATHLEENBROOKS) reported 17 minutes ago

  Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 19 minutes ago

  BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK

• 
  Omar (@TheAghaSays) reported 20 minutes ago

  Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd

• 
  Rob (@possiblydefinit) reported 22 minutes ago

  @xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.

• 
  kelly-louise herbert (@kellylouisemoo) reported 22 minutes ago

  @XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪

• 
  Amyk22 (@amy_kunchome) reported 25 minutes ago

  @XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 29 minutes ago

  Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 39 minutes ago

  Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 41 minutes ago

  Nvidia down 1.4% so far today ahead of Wednesday’s all important earnings report. @XTBUK

• 
  JustKickingOff (@JustKickingOff1) reported 42 minutes ago

  @BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 44 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  PePerShots (@pepershots) reported 44 minutes ago from Zaspa-Rozstaje, Pomerania

  . @xtbpl is down, hope this is not a second #ING

• 
  Greg (@Greg08099243) reported 47 minutes ago

  @xtbpl Xtb France also down , seem whole Europe xtb is non working

• 
  kathleen brooks (@KATHLEENBROOKS) reported 48 minutes ago

  EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 51 minutes ago

  Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 52 minutes ago

  A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK

• 
  Rose (@Esq_Rosina) reported 54 minutes ago

  @xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam