xtb status: trading issues and outage reports
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Full Outage Map
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Problems in the last 24 hours
The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by xtb users through our website.
- Trading platform (46%)
- Website (29%)
- Login (13%)
- Deposits (8%)
- Withdrawals (4%)
Live Outage Map
The most recent xtb outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Deposits | 10 days ago |
|
Nantes
|
Trading platform | 14 days ago |
 Frankfurt am Main
|
Withdrawals | 24 days ago |
 Riemst
|
Trading platform | 24 days ago |
|
Paris
|
Trading platform | 24 days ago |
|
Paris
|
Trading platform | 24 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen brooks (@KATHLEENBROOKS) reportedUk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUs software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
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John (@JohnHopkins_) reported@XTBUK 79% lose money? **** that ****!
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kathleen brooks (@KATHLEENBROOKS) reportedLikewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
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SigmaStonkGrindset (@SigmaStonkGrind) reported@D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer
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Abdullah Bassam (@abdbassam) reported@XTBUK the application not working. I can not anmend or close open XAUSAD positions
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Rose (@Esq_Rosina) reported@xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam
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tfanget (@tfanget) reported@xtbfr down ?
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kathleen brooks (@KATHLEENBROOKS) reportedEBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedStronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUs retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedThe AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK
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David (@DGrushchenko) reported@xtbes Charts down and consistently getting logged in and out please fix ASAP
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kingscrown (@kingscrownBTC) reported@xtbpl 4,1 not bad
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Omar (@TheAghaSays) reportedTrying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
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kathleen brooks (@KATHLEENBROOKS) reportedThere’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
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Reda likes to trash talk (@redatrashtalks) reported@BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix
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Detesto admitir que (@odeioadmitirque) reported@Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,
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Amyk22 (@amy_kunchome) reported@XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?
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David23 (@Rendezvous2332) reported@niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?
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Abhishek Singh (@why_abhishek) reported@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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Rob (@possiblydefinit) reported@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
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kathleen brooks (@KATHLEENBROOKS) reportedBPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk
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Rob (@possiblydefinit) reported@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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Dirinkano T-Shirts (@DirinkanoStore) reportedHey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Rob (@possiblydefinit) reported@XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???
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kathleen brooks (@KATHLEENBROOKS) reportedGBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUs strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
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Travis (@MrSaturnTweets) reported@XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla