xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (44%)
• Website (28%)
• Login (16%)
• Deposits (8%)
• Withdrawals (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Deposits	2 days ago
Nantes	Trading platform	6 days ago
Frankfurt am Main	Withdrawals	16 days ago
Riemst	Trading platform	16 days ago
Paris	Trading platform	16 days ago
Paris	Trading platform	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alucard14 (@MiaSanAlucard14) reported 1 minute ago

  @XTBUK is the worst piece of **** you could ever imagine.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 1 minute ago

  Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

• 
  Rob (@possiblydefinit) reported 4 minutes ago

  @xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago

  The AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK

• 
  tfanget (@tfanget) reported 7 minutes ago

  @xtbfr down ?

• 
  David23 (@Rendezvous2332) reported 10 minutes ago

  @LodzermenschXIX @Damian911753581 @xtbpl must fix it!

• 
  kathleen brooks (@KATHLEENBROOKS) reported 10 minutes ago

  Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

• 
  Rob (@possiblydefinit) reported 18 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  Rose (@Esq_Rosina) reported 19 minutes ago

  @xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam

• 
  kathleen brooks (@KATHLEENBROOKS) reported 19 minutes ago

  Nvidia down 1.4% so far today ahead of Wednesday’s all important earnings report. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 22 minutes ago

  Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

• 
  Travis (@MrSaturnTweets) reported 24 minutes ago

  @XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla

• 
  kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago

  Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK

• 
  kelly-louise herbert (@kellylouisemoo) reported 27 minutes ago

  @XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪

• 
  kathleen brooks (@KATHLEENBROOKS) reported 28 minutes ago

  There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 30 minutes ago

  Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 31 minutes ago

  BPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk

• 
  johannes (@yohanne56859746) reported 32 minutes ago

  @KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 32 minutes ago

  The month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK

• 
  David (@DGrushchenko) reported 38 minutes ago

  @xtbes Charts down and consistently getting logged in and out please fix ASAP

• 
  kathleen brooks (@KATHLEENBROOKS) reported 39 minutes ago

  A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK

• 
  jnbianco (@jnBianco) reported 44 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Moi Meme (@marc762714) reported 45 minutes ago

  @xtbfr Dites XTB, serveur down ?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 47 minutes ago

  There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK

• 
  Moi Meme (@marc762714) reported 48 minutes ago

  @Greg08099243 @xtbfr seems to be down in all countries...

• 
  kathleen brooks (@KATHLEENBROOKS) reported 52 minutes ago

  A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 52 minutes ago

  The bank of Japan is intervening in the yen to strengthen it. USDJPY is down 0.7% today and is backing away from The 162 level. The issue is, how long can intervention boost the yen? It doesn’t seem to have done much so far. @XTBUK

• 
  Rob (@possiblydefinit) reported 55 minutes ago

  @XTBUK I am really struggling with the XTB platform. Its got to be the worst trading platform I've ever used. I just generated some reports. All completely wrong. XStation 5 is awful. Struggling for days to get help. Defo need to move my account to another broker

• 
  Backdoormaster (@backdooormaster) reported 56 minutes ago

  @XTBUK system down?

• 
  SigmaStonkGrindset (@SigmaStonkGrind) reported 56 minutes ago

  @D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer