xtb status: trading issues and outage reports
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Full Outage Map
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Problems in the last 24 hours
The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by xtb users through our website.
- Login (39%)
- Website (30%)
- Trading platform (26%)
- Withdrawals (4%)
- Deposits (2%)
Live Outage Map
The most recent xtb outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sarreguemines
|
Website | 4 days ago |
|
Toulon
|
Website | 14 days ago |
|
Saint-Lys
|
Website | 18 days ago |
 Sydney
|
Trading platform | 20 days ago |
|
Aubervilliers
|
Trading platform | 21 days ago |
|
Aix-en-Provence
|
Trading platform | 21 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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guigui (@guigui_dusud) reported@xtbfr what happen with server ! No connections ! 5 min before news !
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Rob (@possiblydefinit) reported@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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Alucard14 (@MiaSanAlucard14) reported@XTBUK is the worst piece of **** you could ever imagine.
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kathleen brooks (@KATHLEENBROOKS) reported@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
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Axel F 🤠 (@BoabSideshow) reported@XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄
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SigmaStonkGrindset (@SigmaStonkGrind) reported@D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer
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kathleen brooks (@KATHLEENBROOKS) reportedA tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK
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David23 (@Rendezvous2332) reported@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
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Detesto admitir que (@odeioadmitirque) reported@Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,
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kathleen brooks (@KATHLEENBROOKS) reportedUk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedIt was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUs retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
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Datrader (@Andbcoin) reportedHi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
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Reda likes to trash talk (@redatrashtalks) reported@BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix
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kathleen brooks (@KATHLEENBROOKS) reportedUk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK
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Rob (@possiblydefinit) reported@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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Dirinkano T-Shirts (@DirinkanoStore) reportedHey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Rob (@possiblydefinit) reported@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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Rob (@possiblydefinit) reported@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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Rob (@possiblydefinit) reported@XTBUK I am really struggling with the XTB platform. Its got to be the worst trading platform I've ever used. I just generated some reports. All completely wrong. XStation 5 is awful. Struggling for days to get help. Defo need to move my account to another broker
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Abhishek Singh (@why_abhishek) reported@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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Moi Meme (@marc762714) reported@xtbfr Dites XTB, serveur down ?
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Mark Dampier (@MarkDampier) reported@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
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Omar (@TheAghaSays) reportedTrying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
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David23 (@Rendezvous2332) reported@niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?
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kathleen brooks (@KATHLEENBROOKS) reportedMore record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK
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kingscrown (@kingscrownBTC) reported@xtbpl 4,1 not bad
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kathleen brooks (@KATHLEENBROOKS) reportedThe month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK
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Travis (@MrSaturnTweets) reported@XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla
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kelly-louise herbert (@kellylouisemoo) reported@XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪