xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (51%)
• Website (28%)
• Login (8%)
• Deposits (8%)
• Withdrawals (5%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Mondeville	Website	2 days ago
Township of Evan	Login	3 days ago
Saint-Malo	Withdrawals	5 days ago
Paterna	Trading platform	5 days ago
Metz	Login	5 days ago
Girona	Trading platform	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen brooks (@KATHLEENBROOKS) reported 8 minutes ago

  BPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk

• 
  Amyk22 (@amy_kunchome) reported 8 minutes ago

  @XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?

• 
  Cristian Faúndez (@cfaundezc) reported 9 minutes ago

  @XTBUK When the global issue will be resolve? muchos traders affected....

• 
  Stefanos (@stefan6490) reported 14 minutes ago

  @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

• 
  Datrader (@Andbcoin) reported 16 minutes ago

  Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.

• 
  Backdoormaster (@backdooormaster) reported 16 minutes ago

  @XTBUK system down?

• 
  Grünspan (@LodzermenschXIX) reported 19 minutes ago

  @Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.

• 
  Vladimír B (@VladimrB3) reported 23 minutes ago

  @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago

  Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

• 
  John (@JohnHopkins_) reported 26 minutes ago

  @XTBUK 79% lose money? **** that ****!

• 
  Jed Frankowski (@JedFrankowski) reported 26 minutes ago

  Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb

• 
  tfanget (@tfanget) reported 31 minutes ago

  @xtbfr down ?

• 
  Antonio (@ANTONIO_JALIL) reported 33 minutes ago

  Xtb Mexico @XTBLatam @xtbes is down. Not working

• 
  kathleen brooks (@KATHLEENBROOKS) reported 34 minutes ago

  Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 36 minutes ago

  A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 37 minutes ago

  More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

• 
  Rob (@possiblydefinit) reported 40 minutes ago

  @xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.

• 
  Rob (@possiblydefinit) reported 49 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 50 minutes ago

  The entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK

• 
  Moi Meme (@marc762714) reported 51 minutes ago

  @Greg08099243 @xtbfr seems to be down in all countries...

• 
  Axel F 🤠 (@BoabSideshow) reported 52 minutes ago

  @XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄

• 
  kathleen brooks (@KATHLEENBROOKS) reported 53 minutes ago

  What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 53 minutes ago

  Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

• 
  Moi Meme (@marc762714) reported 54 minutes ago

  @xtbfr Dites XTB, serveur down ?

• 
  John Stepek (@John_Stepek) reported 55 minutes ago

  @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

• 
  kathleen brooks (@KATHLEENBROOKS) reported 55 minutes ago

  Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago

  The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  Rob (@possiblydefinit) reported 1 hour ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  Abdullah Bassam (@abdbassam) reported 1 hour ago

  @XTBUK the application not working. I can not anmend or close open XAUSAD positions