xtb status: trading issues and outage reports
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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Problems in the last 24 hours
The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by xtb users through our website.
- Website (35%)
- Login (32%)
- Trading platform (26%)
- Withdrawals (3%)
- Deposits (3%)
Live Outage Map
The most recent xtb outage reports came from the following cities:
| City | Problem Type | Report Time |
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Trading platform | 2 days ago |
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Trading platform | 8 days ago |
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Website | 14 days ago |
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Website | 23 days ago |
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Website | 28 days ago |
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Trading platform | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen brooks (@KATHLEENBROOKS) reportedMarkets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUs strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedA small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK
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guigui (@guigui_dusud) reported@xtbfr what happen with server ! No connections ! 5 min before news !
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kathleen brooks (@KATHLEENBROOKS) reportedMicrosoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK
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Rob (@possiblydefinit) reported@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
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Moi Meme (@marc762714) reported@Greg08099243 @xtbfr seems to be down in all countries...
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Abhishek Singh (@why_abhishek) reported@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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Rob (@possiblydefinit) reported@XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???
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Travis (@MrSaturnTweets) reported@XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla
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Rob (@possiblydefinit) reported@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
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kathleen brooks (@KATHLEENBROOKS) reportedThere’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
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PePerShots (@pepershots) reported from Zaspa-Rozstaje, Pomerania. @xtbpl is down, hope this is not a second #ING
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Rob (@possiblydefinit) reported@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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kathleen brooks (@KATHLEENBROOKS) reportedIf there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedBrent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK
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Backdoormaster (@backdooormaster) reported@XTBUK system down?
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zeshan joseph (@JosephZeshan) reported@XTBUK - False Support / resistance breakout (advanced level)
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tfanget (@tfanget) reported@xtbfr down ?
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Greg (@Greg08099243) reported@xtbpl Xtb France also down , seem whole Europe xtb is non working
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Stefanos (@stefan6490) reported@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
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Pawel (@Pawel90325690) reported@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
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kathleen brooks (@KATHLEENBROOKS) reportedMore record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedBig moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
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Amyk22 (@amy_kunchome) reported@XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?
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kathleen brooks (@KATHLEENBROOKS) reportedLikewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedBPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk
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kathleen brooks (@KATHLEENBROOKS) reportedThe entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
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Dirinkano T-Shirts (@DirinkanoStore) reportedHey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation