xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (58%)
• Website (24%)
• Withdrawals (6%)
• Login (6%)
• Deposits (6%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Lary-Soulan	Website	2 days ago
Sainte-Barbe	Website	2 days ago
Mannheim	Trading platform	2 days ago
Kraków	Trading platform	6 days ago
Paris	Trading platform	14 days ago
Marinilla	Trading platform	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stefanos (@stefan6490) reported 4 minutes ago

  @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 7 minutes ago

  What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 11 minutes ago

  Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 16 minutes ago

  What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 19 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  David23 (@Rendezvous2332) reported 20 minutes ago

  @niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 21 minutes ago

  Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

• 
  guigui (@guigui_dusud) reported 21 minutes ago

  @xtbfr what happen with server ! No connections ! 5 min before news !

• 
  SigmaStonkGrindset (@SigmaStonkGrind) reported 23 minutes ago

  @D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer

• 
  kelly-louise herbert (@kellylouisemoo) reported 25 minutes ago

  @XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪

• 
  kathleen brooks (@KATHLEENBROOKS) reported 28 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 31 minutes ago

  @ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.

• 
  John Stepek (@John_Stepek) reported 31 minutes ago

  @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

• 
  kathleen brooks (@KATHLEENBROOKS) reported 33 minutes ago

  Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

• 
  Greg (@Greg08099243) reported 34 minutes ago

  @xtbpl Xtb France also down , seem whole Europe xtb is non working

• 
  Rob (@possiblydefinit) reported 35 minutes ago

  @xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 35 minutes ago

  Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 38 minutes ago

  If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 39 minutes ago

  The AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 39 minutes ago

  The entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 40 minutes ago

  30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK

• 
  Cristian Faúndez (@cfaundezc) reported 47 minutes ago

  @Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK

• 
  Don the Donut (@DonTheDonut) reported 50 minutes ago

  @XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 50 minutes ago

  A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 52 minutes ago

  A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

• 
  PePerShots (@pepershots) reported 52 minutes ago from Zaspa-Rozstaje, Pomerania

  . @xtbpl is down, hope this is not a second #ING

• 
  Rob (@possiblydefinit) reported 54 minutes ago

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  Moi Meme (@marc762714) reported 59 minutes ago

  @Greg08099243 @xtbfr seems to be down in all countries...

• 
  zeshan joseph (@JosephZeshan) reported 60 minutes ago

  @XTBUK - False Support / resistance breakout (advanced level)

• 
  kathleen brooks (@KATHLEENBROOKS) reported 1 hour ago

  Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK