xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 28, 10:20 PM EDT	0	0
Apr 28, 10:40 PM EDT	0	0
Apr 28, 11:00 PM EDT	0	0
Apr 28, 11:20 PM EDT	0	0
Apr 28, 11:40 PM EDT	0	0
Apr 29, 12:00 AM EDT	0	0
Apr 29, 12:20 AM EDT	0	0
Apr 29, 12:40 AM EDT	0	0
Apr 29, 1:00 AM EDT	0	0
Apr 29, 1:20 AM EDT	0	0
Apr 29, 1:40 AM EDT	0	0
Apr 29, 2:00 AM EDT	0	0
Apr 29, 2:20 AM EDT	0	0
Apr 29, 2:40 AM EDT	0	0
Apr 29, 3:00 AM EDT	0	0
Apr 29, 3:20 AM EDT	0	0
Apr 29, 3:40 AM EDT	0	0
Apr 29, 4:00 AM EDT	0	0
Apr 29, 4:20 AM EDT	0	0
Apr 29, 4:40 AM EDT	0	0
Apr 29, 5:00 AM EDT	0	0
Apr 29, 5:20 AM EDT	0	0
Apr 29, 5:40 AM EDT	0	0
Apr 29, 6:00 AM EDT	0	0
Apr 29, 6:20 AM EDT	0	0
Apr 29, 6:40 AM EDT	0	0
Apr 29, 7:00 AM EDT	0	0
Apr 29, 7:20 AM EDT	0	0
Apr 29, 7:40 AM EDT	0	0
Apr 29, 8:00 AM EDT	0	0
Apr 29, 8:20 AM EDT	0	0
Apr 29, 8:40 AM EDT	0	0
Apr 29, 9:00 AM EDT	0	0
Apr 29, 9:20 AM EDT	0	0
Apr 29, 9:40 AM EDT	0	0
Apr 29, 10:00 AM EDT	0	0
Apr 29, 10:20 AM EDT	0	0
Apr 29, 10:40 AM EDT	0	0
Apr 29, 11:00 AM EDT	0	0
Apr 29, 11:20 AM EDT	0	0
Apr 29, 11:40 AM EDT	0	0
Apr 29, 12:00 PM EDT	0	0
Apr 29, 12:20 PM EDT	0	0
Apr 29, 12:40 PM EDT	0	0
Apr 29, 1:00 PM EDT	0	0
Apr 29, 1:20 PM EDT	0	0
Apr 29, 1:40 PM EDT	0	0
Apr 29, 2:00 PM EDT	0	0
Apr 29, 2:20 PM EDT	0	0
Apr 29, 2:40 PM EDT	0	0
Apr 29, 3:00 PM EDT	0	0
Apr 29, 3:20 PM EDT	0	0
Apr 29, 3:40 PM EDT	0	0
Apr 29, 4:00 PM EDT	0	0
Apr 29, 4:20 PM EDT	0	0
Apr 29, 4:40 PM EDT	0	0
Apr 29, 5:00 PM EDT	0	0
Apr 29, 5:20 PM EDT	0	0
Apr 29, 5:40 PM EDT	0	0
Apr 29, 6:00 PM EDT	0	0
Apr 29, 6:20 PM EDT	0	0
Apr 29, 6:40 PM EDT	0	0
Apr 29, 7:00 PM EDT	0	0
Apr 29, 7:20 PM EDT	0	0
Apr 29, 7:40 PM EDT	0	0
Apr 29, 8:00 PM EDT	0	0
Apr 29, 8:20 PM EDT	0	0
Apr 29, 8:40 PM EDT	0	0
Apr 29, 9:00 PM EDT	0	0
Apr 29, 9:20 PM EDT	0	0
Apr 29, 9:40 PM EDT	0	0
Apr 29, 10:00 PM EDT	0	0
Apr 29, 10:20 PM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (41%)
Trading platform (27%)
Website (26%)
Withdrawals (4%)
Deposits (1%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Login	20 hours ago
Berlin	Login	8 days ago
Sankt Johann in Tirol	Website	18 days ago
Bad Vilbel	Login	28 days ago
Duisburg	Website	28 days ago
Gummersbach	Website	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

johannes (@yohanne56859746) reported 2 minutes ago
@KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.
kathleen brooks (@KATHLEENBROOKS) reported 2 minutes ago
Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK
Mateus Amélio💻 (@MateusAmelio) reported 7 minutes ago
@PeterSchiff @xtbpl The support!
kathleen brooks (@KATHLEENBROOKS) reported 8 minutes ago
If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
Datrader (@Andbcoin) reported 12 minutes ago
Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
Rob (@possiblydefinit) reported 12 minutes ago
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
guigui (@guigui_dusud) reported 13 minutes ago
@xtbfr what happen with server ! No connections ! 5 min before news !
John (@JohnHopkins_) reported 14 minutes ago
@XTBUK 79% lose money? **** that ****!
kathleen brooks (@KATHLEENBROOKS) reported 16 minutes ago
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
kathleen brooks (@KATHLEENBROOKS) reported 16 minutes ago
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
FlickyThaCreator 🎥 (@Flicky2k) reported 16 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
Rob (@possiblydefinit) reported 22 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
Jed Frankowski (@JedFrankowski) reported 27 minutes ago
Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb
JustKickingOff (@JustKickingOff1) reported 28 minutes ago
@BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks
Dirinkano T-Shirts (@DirinkanoStore) reported 31 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
kathleen brooks (@KATHLEENBROOKS) reported 31 minutes ago
Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 35 minutes ago
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
David (@DGrushchenko) reported 36 minutes ago
@xtbes Charts down and consistently getting logged in and out please fix ASAP
kathleen brooks (@KATHLEENBROOKS) reported 36 minutes ago
Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported 38 minutes ago
@XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!
Pawel (@Pawel90325690) reported 41 minutes ago
@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
kathleen brooks (@KATHLEENBROOKS) reported 43 minutes ago
A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 44 minutes ago
Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
Rob (@possiblydefinit) reported 45 minutes ago
@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
Rob (@possiblydefinit) reported 47 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster
kathleen brooks (@KATHLEENBROOKS) reported 48 minutes ago
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
Rob (@possiblydefinit) reported 48 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
kathleen brooks (@KATHLEENBROOKS) reported 53 minutes ago
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
FlickyThaCreator 🎥 (@Flicky2k) reported 57 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
johannes (@yohanne56859746) reported 59 minutes ago
@KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?