xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (46%)
• Website (29%)
• Login (13%)
• Deposits (8%)
• Withdrawals (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Deposits	11 days ago
Nantes	Trading platform	15 days ago
Frankfurt am Main	Withdrawals	25 days ago
Riemst	Trading platform	25 days ago
Paris	Trading platform	25 days ago
Paris	Trading platform	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 45 seconds ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  Backdoormaster (@backdooormaster) reported 6 minutes ago

  @XTBUK system down?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 7 minutes ago

  More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 14 minutes ago

  Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK

• 
  Rob (@possiblydefinit) reported 18 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  Greg (@Greg08099243) reported 18 minutes ago

  @xtbpl Xtb France also down , seem whole Europe xtb is non working

• 
  kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago

  Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago

  Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 27 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 28 minutes ago

  Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK

• 
  Rob (@possiblydefinit) reported 31 minutes ago

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster

• 
  Moi Meme (@marc762714) reported 36 minutes ago

  @Greg08099243 @xtbfr seems to be down in all countries...

• 
  kathleen brooks (@KATHLEENBROOKS) reported 38 minutes ago

  @ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.

• 
  Rob (@possiblydefinit) reported 39 minutes ago

  @XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???

• 
  Grünspan (@LodzermenschXIX) reported 40 minutes ago

  @Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 40 minutes ago

  What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

• 
  jnbianco (@jnBianco) reported 40 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Abdullah Bassam (@abdbassam) reported 40 minutes ago

  @XTBUK the application not working. I can not anmend or close open XAUSAD positions

• 
  zeshan joseph (@JosephZeshan) reported 44 minutes ago

  @XTBUK - False Support / resistance breakout (advanced level)

• 
  Don the Donut (@DonTheDonut) reported 45 minutes ago

  @XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 46 minutes ago

  Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK

• 
  Travis (@MrSaturnTweets) reported 47 minutes ago

  @XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 54 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  kathleen brooks (@KATHLEENBROOKS) reported 54 minutes ago

  Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

• 
  Vladimír B (@VladimrB3) reported 55 minutes ago

  @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

• 
  David23 (@Rendezvous2332) reported 56 minutes ago

  @LodzermenschXIX @Damian911753581 @xtbpl must fix it!

• 
  kathleen brooks (@KATHLEENBROOKS) reported 57 minutes ago

  If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK

• 
  kelly-louise herbert (@kellylouisemoo) reported 57 minutes ago

  @XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪

• 
  tfanget (@tfanget) reported 58 minutes ago

  @xtbfr down ?

• 
  Cristian Faúndez (@cfaundezc) reported 59 minutes ago

  @XTBUK When the global issue will be resolve? muchos traders affected....