xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 20, 5:00 PM EDT	0	0
May 20, 5:20 PM EDT	0	0
May 20, 5:40 PM EDT	0	0
May 20, 6:00 PM EDT	0	0
May 20, 6:20 PM EDT	0	0
May 20, 6:40 PM EDT	0	0
May 20, 7:00 PM EDT	0	0
May 20, 7:20 PM EDT	0	0
May 20, 7:40 PM EDT	0	0
May 20, 8:00 PM EDT	0	0
May 20, 8:20 PM EDT	0	0
May 20, 8:40 PM EDT	0	0
May 20, 9:00 PM EDT	0	0
May 20, 9:20 PM EDT	0	0
May 20, 9:40 PM EDT	0	0
May 20, 10:00 PM EDT	0	0
May 20, 10:20 PM EDT	0	0
May 20, 10:40 PM EDT	0	0
May 20, 11:00 PM EDT	0	0
May 20, 11:20 PM EDT	0	0
May 20, 11:40 PM EDT	0	0
May 21, 12:00 AM EDT	0	0
May 21, 12:20 AM EDT	0	0
May 21, 12:40 AM EDT	0	0
May 21, 1:00 AM EDT	0	0
May 21, 1:20 AM EDT	0	0
May 21, 1:40 AM EDT	0	0
May 21, 2:00 AM EDT	0	0
May 21, 2:20 AM EDT	0	0
May 21, 2:40 AM EDT	0	0
May 21, 3:00 AM EDT	0	0
May 21, 3:20 AM EDT	0	0
May 21, 3:40 AM EDT	0	0
May 21, 4:00 AM EDT	0	0
May 21, 4:20 AM EDT	0	0
May 21, 4:40 AM EDT	0	0
May 21, 5:00 AM EDT	0	0
May 21, 5:20 AM EDT	0	0
May 21, 5:40 AM EDT	0	0
May 21, 6:00 AM EDT	0	0
May 21, 6:20 AM EDT	0	0
May 21, 6:40 AM EDT	0	0
May 21, 7:00 AM EDT	0	0
May 21, 7:20 AM EDT	0	0
May 21, 7:40 AM EDT	0	0
May 21, 8:00 AM EDT	0	0
May 21, 8:20 AM EDT	0	0
May 21, 8:40 AM EDT	0	0
May 21, 9:00 AM EDT	0	0
May 21, 9:20 AM EDT	0	0
May 21, 9:40 AM EDT	0	0
May 21, 10:00 AM EDT	0	0
May 21, 10:20 AM EDT	0	0
May 21, 10:40 AM EDT	0	0
May 21, 11:00 AM EDT	0	0
May 21, 11:20 AM EDT	0	0
May 21, 11:40 AM EDT	0	0
May 21, 12:00 PM EDT	0	0
May 21, 12:20 PM EDT	0	0
May 21, 12:40 PM EDT	0	0
May 21, 1:00 PM EDT	0	0
May 21, 1:20 PM EDT	0	0
May 21, 1:40 PM EDT	0	0
May 21, 2:00 PM EDT	0	0
May 21, 2:20 PM EDT	0	0
May 21, 2:40 PM EDT	0	0
May 21, 3:00 PM EDT	0	0
May 21, 3:20 PM EDT	0	0
May 21, 3:40 PM EDT	0	0
May 21, 4:00 PM EDT	0	0
May 21, 4:20 PM EDT	0	0
May 21, 4:40 PM EDT	0	0
May 21, 5:00 PM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (45%)
Website (26%)
Trading platform (22%)
Withdrawals (5%)
Deposits (3%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Prague	Deposits	8 days ago
Garbsen	Website	8 days ago
Schwarzenbek	Website	8 days ago
Gelnhausen	Login	8 days ago
Achim	Login	13 days ago
Marseille	Login	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago
30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 9 minutes ago
GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 12 minutes ago
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 13 minutes ago
A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK
Abdullah Bassam (@abdbassam) reported 18 minutes ago
@XTBUK the application not working. I can not anmend or close open XAUSAD positions
kathleen brooks (@KATHLEENBROOKS) reported 21 minutes ago
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
Rob (@possiblydefinit) reported 22 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
Detesto admitir que (@odeioadmitirque) reported 25 minutes ago
@Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,
kelly-louise herbert (@kellylouisemoo) reported 25 minutes ago
@XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪
kathleen brooks (@KATHLEENBROOKS) reported 25 minutes ago
Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 28 minutes ago
The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
Greg (@Greg08099243) reported 32 minutes ago
@xtbpl Xtb France also down , seem whole Europe xtb is non working
JustKickingOff (@JustKickingOff1) reported 32 minutes ago
@BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks
Moi Meme (@marc762714) reported 34 minutes ago
@xtbfr Dites XTB, serveur down ?
kathleen brooks (@KATHLEENBROOKS) reported 36 minutes ago
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
Axel F 🤠 (@BoabSideshow) reported 37 minutes ago
@XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄
FlickyThaCreator 🎥 (@Flicky2k) reported 42 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
PePerShots (@pepershots) reported 43 minutes ago from Zaspa-Rozstaje, Pomerania
. @xtbpl is down, hope this is not a second #ING
Sky (@Sky_uaa) reported 45 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
guigui (@guigui_dusud) reported 45 minutes ago
@xtbfr what happen with server ! No connections ! 5 min before news !
Rob (@possiblydefinit) reported 49 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
kathleen brooks (@KATHLEENBROOKS) reported 51 minutes ago
Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK
Mark Dampier (@MarkDampier) reported 52 minutes ago
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
Rob (@possiblydefinit) reported 54 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
Alucard14 (@MiaSanAlucard14) reported 54 minutes ago
@XTBUK is the worst piece of **** you could ever imagine.
Grünspan (@LodzermenschXIX) reported 55 minutes ago
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
kathleen brooks (@KATHLEENBROOKS) reported 55 minutes ago
There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
DaaViiD (@Dee_Mirage) reported 57 minutes ago
@cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??
Rob (@possiblydefinit) reported 60 minutes ago
@KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.