xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 3, 1:00 AM EDT	0	0
May 3, 1:20 AM EDT	0	0
May 3, 1:40 AM EDT	0	0
May 3, 2:00 AM EDT	0	0
May 3, 2:20 AM EDT	0	0
May 3, 2:40 AM EDT	0	0
May 3, 3:00 AM EDT	0	0
May 3, 3:20 AM EDT	0	0
May 3, 3:40 AM EDT	0	0
May 3, 4:00 AM EDT	0	0
May 3, 4:20 AM EDT	0	0
May 3, 4:40 AM EDT	0	0
May 3, 5:00 AM EDT	0	0
May 3, 5:20 AM EDT	0	0
May 3, 5:40 AM EDT	0	0
May 3, 6:00 AM EDT	0	0
May 3, 6:20 AM EDT	0	0
May 3, 6:40 AM EDT	0	0
May 3, 7:00 AM EDT	0	0
May 3, 7:20 AM EDT	0	0
May 3, 7:40 AM EDT	0	0
May 3, 8:00 AM EDT	0	0
May 3, 8:20 AM EDT	0	0
May 3, 8:40 AM EDT	0	0
May 3, 9:00 AM EDT	0	0
May 3, 9:20 AM EDT	0	0
May 3, 9:40 AM EDT	0	0
May 3, 10:00 AM EDT	0	0
May 3, 10:20 AM EDT	0	0
May 3, 10:40 AM EDT	0	0
May 3, 11:00 AM EDT	0	0
May 3, 11:20 AM EDT	0	0
May 3, 11:40 AM EDT	0	0
May 3, 12:00 PM EDT	0	0
May 3, 12:20 PM EDT	0	0
May 3, 12:40 PM EDT	0	0
May 3, 1:00 PM EDT	0	0
May 3, 1:20 PM EDT	0	0
May 3, 1:40 PM EDT	0	0
May 3, 2:00 PM EDT	0	0
May 3, 2:20 PM EDT	0	0
May 3, 2:40 PM EDT	0	0
May 3, 3:00 PM EDT	0	0
May 3, 3:20 PM EDT	0	0
May 3, 3:40 PM EDT	0	0
May 3, 4:00 PM EDT	0	0
May 3, 4:20 PM EDT	0	0
May 3, 4:40 PM EDT	0	0
May 3, 5:00 PM EDT	0	0
May 3, 5:20 PM EDT	0	0
May 3, 5:40 PM EDT	0	0
May 3, 6:00 PM EDT	0	0
May 3, 6:20 PM EDT	0	0
May 3, 6:40 PM EDT	0	0
May 3, 7:00 PM EDT	0	0
May 3, 7:20 PM EDT	0	0
May 3, 7:40 PM EDT	0	0
May 3, 8:00 PM EDT	0	0
May 3, 8:20 PM EDT	0	0
May 3, 8:40 PM EDT	0	0
May 3, 9:00 PM EDT	0	0
May 3, 9:20 PM EDT	0	0
May 3, 9:40 PM EDT	0	0
May 3, 10:00 PM EDT	0	0
May 3, 10:20 PM EDT	0	0
May 3, 10:40 PM EDT	0	0
May 3, 11:00 PM EDT	0	0
May 3, 11:20 PM EDT	0	0
May 3, 11:40 PM EDT	0	0
May 4, 12:00 AM EDT	0	0
May 4, 12:20 AM EDT	0	0
May 4, 12:40 AM EDT	0	0
May 4, 1:00 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (44%)
Trading platform (26%)
Website (24%)
Withdrawals (5%)
Deposits (2%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Login	5 days ago
Berlin	Login	12 days ago
Sankt Johann in Tirol	Website	22 days ago
Bad Vilbel	Login	1 month ago
Duisburg	Website	1 month ago
Gummersbach	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

Datrader (@Andbcoin) reported 2 minutes ago
Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
Abdullah Bassam (@abdbassam) reported 2 minutes ago
@XTBUK the application not working. I can not anmend or close open XAUSAD positions
kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago
The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago
Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK
guigui (@guigui_dusud) reported 6 minutes ago
@xtbfr what happen with server ! No connections ! 5 min before news !
PKwiatek 🪬 (@pawelkwiatek97) reported 7 minutes ago
@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
Detesto admitir que (@odeioadmitirque) reported 11 minutes ago
@Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,
kathleen brooks (@KATHLEENBROOKS) reported 13 minutes ago
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
Rob (@possiblydefinit) reported 14 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
kathleen brooks (@KATHLEENBROOKS) reported 15 minutes ago
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
David (@DGrushchenko) reported 16 minutes ago
@xtbes Charts down and consistently getting logged in and out please fix ASAP
kathleen brooks (@KATHLEENBROOKS) reported 18 minutes ago
A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK
The Spurs Express (@TheSpursExpress) reported 18 minutes ago
🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS
JustKickingOff (@JustKickingOff1) reported 22 minutes ago
@BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks
FlickyThaCreator 🎥 (@Flicky2k) reported 22 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
Cristian Faúndez (@cfaundezc) reported 23 minutes ago
@XTBUK When the global issue will be resolve? muchos traders affected....
Moi Meme (@marc762714) reported 24 minutes ago
@xtbfr Dites XTB, serveur down ?
Rob (@possiblydefinit) reported 29 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported 29 minutes ago
@XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!
Omar (@TheAghaSays) reported 30 minutes ago
Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
Rob (@possiblydefinit) reported 32 minutes ago
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
Backdoormaster (@backdooormaster) reported 38 minutes ago
@XTBUK system down?
SigmaStonkGrindset (@SigmaStonkGrind) reported 38 minutes ago
@D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer
Travis (@MrSaturnTweets) reported 39 minutes ago
@XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla
Rob (@possiblydefinit) reported 45 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 51 minutes ago
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago
There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
Rose (@Esq_Rosina) reported 58 minutes ago
@xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam
Vladimír B (@VladimrB3) reported 58 minutes ago
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.