xtb status: trading issues and outage reports
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Full Outage Map
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Problems in the last 24 hours
The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by xtb users through our website.
- Login (41%)
- Trading platform (27%)
- Website (26%)
- Withdrawals (4%)
- Deposits (1%)
Live Outage Map
The most recent xtb outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Marseille
|
Login | 4 days ago |
 Berlin
|
Login | 11 days ago |
 Sankt Johann in Tirol
|
Website | 21 days ago |
|
Bad Vilbel
|
Login | 1 month ago |
|
Duisburg
|
Website | 1 month ago |
|
Gummersbach
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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John Stepek (@John_Stepek) reported@anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see
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kathleen brooks (@KATHLEENBROOKS) reportedStronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedThere’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
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Sky (@Sky_uaa) reportedHey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Rob (@possiblydefinit) reported@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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guigui (@guigui_dusud) reported@xtbfr what happen with server ! No connections ! 5 min before news !
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kathleen brooks (@KATHLEENBROOKS) reportedBOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
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Rob (@possiblydefinit) reported@xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.
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Rob (@possiblydefinit) reported@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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Abhishek Singh (@why_abhishek) reported@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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kathleen brooks (@KATHLEENBROOKS) reportedMore record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
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Don the Donut (@DonTheDonut) reported@XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.
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kathleen brooks (@KATHLEENBROOKS) reportedManaged Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
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Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported@XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!
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PePerShots (@pepershots) reported from Zaspa-Rozstaje, Pomerania. @xtbpl is down, hope this is not a second #ING
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kingscrown (@kingscrownBTC) reported@xtbpl 4,1 not bad
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zeshan joseph (@JosephZeshan) reported@XTBUK - False Support / resistance breakout (advanced level)
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kathleen brooks (@KATHLEENBROOKS) reportedStocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
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FlickyThaCreator 🎥 (@Flicky2k) reported@Matix_VE @xtbpl Damn let’s go broski
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JustKickingOff (@JustKickingOff1) reported@BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks
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kathleen brooks (@KATHLEENBROOKS) reportedThere’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
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johannes (@yohanne56859746) reported@KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.
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Antonio (@ANTONIO_JALIL) reportedXtb Mexico @XTBLatam @xtbes is down. Not working
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kathleen brooks (@KATHLEENBROOKS) reportedUs software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedWhat goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
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David (@DGrushchenko) reported@xtbes Charts down and consistently getting logged in and out please fix ASAP
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PKwiatek 🪬 (@pawelkwiatek97) reported@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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Stefanos (@stefan6490) reported@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
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Rob (@possiblydefinit) reported@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.