xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (46%)
• Website (29%)
• Login (17%)
• Withdrawals (4%)
• Deposits (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Trading platform	2 days ago
Frankfurt am Main	Withdrawals	12 days ago
Riemst	Trading platform	12 days ago
Paris	Trading platform	12 days ago
Paris	Trading platform	12 days ago
Uppsala	Website	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago

  Nvidia down 1.4% so far today ahead of Wednesday’s all important earnings report. @XTBUK

• 
  johannes (@yohanne56859746) reported 5 minutes ago

  @KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 6 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago

  Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

• 
  Abhishek Singh (@why_abhishek) reported 9 minutes ago

  @cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible

• 
  kathleen brooks (@KATHLEENBROOKS) reported 10 minutes ago

  Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK

• 
  Dirinkano T-Shirts (@DirinkanoStore) reported 12 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Rob (@possiblydefinit) reported 15 minutes ago

  @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

• 
  John (@JohnHopkins_) reported 16 minutes ago

  @XTBUK 79% lose money? **** that ****!

• 
  kathleen brooks (@KATHLEENBROOKS) reported 23 minutes ago

  Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago

  The entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK

• 
  tfanget (@tfanget) reported 25 minutes ago

  @xtbfr down ?

• 
  Backdoormaster (@backdooormaster) reported 26 minutes ago

  @XTBUK system down?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 26 minutes ago

  A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK

• 
  Don the Donut (@DonTheDonut) reported 28 minutes ago

  @XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 30 minutes ago

  Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 31 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  kathleen brooks (@KATHLEENBROOKS) reported 34 minutes ago

  Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 38 minutes ago

  Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago

  A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

• 
  Detesto admitir que (@odeioadmitirque) reported 46 minutes ago

  @Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,

• 
  DaaViiD (@Dee_Mirage) reported 48 minutes ago

  @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

• 
  kathleen brooks (@KATHLEENBROOKS) reported 48 minutes ago

  The bank of Japan is intervening in the yen to strengthen it. USDJPY is down 0.7% today and is backing away from The 162 level. The issue is, how long can intervention boost the yen? It doesn’t seem to have done much so far. @XTBUK

• 
  jnbianco (@jnBianco) reported 50 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago

  The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago

  Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK

• 
  Abdullah Bassam (@abdbassam) reported 58 minutes ago

  @XTBUK the application not working. I can not anmend or close open XAUSAD positions

• 
  kathleen brooks (@KATHLEENBROOKS) reported 58 minutes ago

  BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 59 minutes ago

  More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

• 
  Rob (@possiblydefinit) reported 59 minutes ago

  @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken