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xtb status: trading issues and outage reports

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Full Outage Map

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

  • 58% Trading platform (58%)
  • 24% Website (24%)
  • 6% Withdrawals (6%)
  • 6% Login (6%)
  • 6% Deposits (6%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

CityProblem TypeReport Time
Saint-Lary-Soulan Website 3 days ago
Sainte-Barbe Website 3 days ago
Mannheim Trading platform 3 days ago
Kraków Trading platform 7 days ago
Paris Trading platform 15 days ago
Marinilla Trading platform 25 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • StarlingMoss
    Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported

    @XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK

  • redatrashtalks
    Reda likes to trash talk (@redatrashtalks) reported

    @BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    The month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK

  • odeioadmitirque
    Detesto admitir que (@odeioadmitirque) reported

    @Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK

  • JohnHopkins_
    John (@JohnHopkins_) reported

    @XTBUK 79% lose money? **** that ****!

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

  • tfanget
    tfanget (@tfanget) reported

    @xtbfr down ?

  • VladimrB3
    Vladimír B (@VladimrB3) reported

    @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

  • Dee_Mirage
    DaaViiD (@Dee_Mirage) reported

    @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK

  • Rendezvous2332
    David23 (@Rendezvous2332) reported

    @LodzermenschXIX @Damian911753581 @xtbpl must fix it!

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    The AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK

  • marc762714
    Moi Meme (@marc762714) reported

    @Greg08099243 @xtbfr seems to be down in all countries...

  • DonTheDonut
    Don the Donut (@DonTheDonut) reported

    @XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.

  • ANTONIO_JALIL
    Antonio (@ANTONIO_JALIL) reported

    Xtb Mexico @XTBLatam @xtbes is down. Not working

  • Pawel90325690
    Pawel (@Pawel90325690) reported

    @xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

  • John_Stepek
    John Stepek (@John_Stepek) reported

    @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    @ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Brent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK