xtb status: trading issues and outage reports

Problems in the last 24 hours

xtb signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Login (38%)
• Website (33%)
• Trading platform (22%)
• Withdrawals (4%)
• Deposits (2%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Login	14 hours ago
Les Trois-Bassins	Website	19 hours ago
Paris	Website	22 hours ago
Paris	Website	3 days ago
Bry-sur-Marne	Website	6 days ago
Quito	Login	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago

  What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

• 
  Travis (@MrSaturnTweets) reported 4 minutes ago

  @XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla

• 
  Rob (@possiblydefinit) reported 9 minutes ago

  @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

• 
  kathleen brooks (@KATHLEENBROOKS) reported 9 minutes ago

  GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 11 minutes ago

  Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 16 minutes ago

  Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK

• 
  Pawel (@Pawel90325690) reported 18 minutes ago

  @xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 19 minutes ago

  Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK

• 
  Detesto admitir que (@odeioadmitirque) reported 20 minutes ago

  @Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,

• 
  Rob (@possiblydefinit) reported 21 minutes ago

  @xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 23 minutes ago

  More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

• 
  Rob (@possiblydefinit) reported 23 minutes ago

  @KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.

• 
  Cristian Faúndez (@cfaundezc) reported 25 minutes ago

  @Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK

• 
  kingscrown (@kingscrownBTC) reported 26 minutes ago

  @xtbpl 4,1 not bad

• 
  Abdullah Bassam (@abdbassam) reported 26 minutes ago

  @XTBUK the application not working. I can not anmend or close open XAUSAD positions

• 
  Rob (@possiblydefinit) reported 26 minutes ago

  @xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  DaaViiD (@Dee_Mirage) reported 29 minutes ago

  @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

• 
  Backdoormaster (@backdooormaster) reported 30 minutes ago

  @XTBUK system down?

• 
  Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported 30 minutes ago

  @XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!

• 
  johannes (@yohanne56859746) reported 31 minutes ago

  @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 31 minutes ago

  A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

• 
  Mark Dampier (@MarkDampier) reported 34 minutes ago

  @FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!

• 
  Rob (@possiblydefinit) reported 37 minutes ago

  @XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???

• 
  kathleen brooks (@KATHLEENBROOKS) reported 40 minutes ago

  Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 41 minutes ago

  The entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK

• 
  jnbianco (@jnBianco) reported 46 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  kathleen brooks (@KATHLEENBROOKS) reported 48 minutes ago

  The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK

• 
  Rose (@Esq_Rosina) reported 49 minutes ago

  @xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam

• 
  Reda likes to trash talk (@redatrashtalks) reported 52 minutes ago

  @BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix

• 
  johannes (@yohanne56859746) reported 59 minutes ago

  @KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.