xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Login (38%)
• Website (30%)
• Trading platform (24%)
• Withdrawals (5%)
• Deposits (2%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Bry-sur-Marne	Website	20 hours ago
Quito	Login	3 days ago
Mannheim	Login	8 days ago
Paris	Website	8 days ago
Hamburg	Withdrawals	8 days ago
Paris	Login	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@possiblydefinit) reported 44 seconds ago

  @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

• 
  kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago

  The entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK

• 
  Greg (@Greg08099243) reported 3 minutes ago

  @xtbpl Xtb France also down , seem whole Europe xtb is non working

• 
  Antonio (@ANTONIO_JALIL) reported 7 minutes ago

  Xtb Mexico @XTBLatam @xtbes is down. Not working

• 
  Rob (@possiblydefinit) reported 12 minutes ago

  @xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 12 minutes ago

  If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 12 minutes ago

  @ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.

• 
  JustKickingOff (@JustKickingOff1) reported 12 minutes ago

  @BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks

• 
  kathleen brooks (@KATHLEENBROOKS) reported 14 minutes ago

  Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 15 minutes ago

  A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK

• 
  Stefanos (@stefan6490) reported 18 minutes ago

  @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

• 
  tfanget (@tfanget) reported 18 minutes ago

  @xtbfr down ?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 18 minutes ago

  Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK

• 
  Abdullah Bassam (@abdbassam) reported 20 minutes ago

  @XTBUK the application not working. I can not anmend or close open XAUSAD positions

• 
  kathleen brooks (@KATHLEENBROOKS) reported 20 minutes ago

  Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

• 
  Don the Donut (@DonTheDonut) reported 20 minutes ago

  @XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago

  The month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 25 minutes ago

  A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

• 
  Rob (@possiblydefinit) reported 25 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  Rob (@possiblydefinit) reported 34 minutes ago

  @KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  David (@DGrushchenko) reported 34 minutes ago

  @xtbes Charts down and consistently getting logged in and out please fix ASAP

• 
  kathleen brooks (@KATHLEENBROOKS) reported 35 minutes ago

  Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK

• 
  Amyk22 (@amy_kunchome) reported 37 minutes ago

  @XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?

• 
  Sky (@Sky_uaa) reported 39 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Axel F 🤠 (@BoabSideshow) reported 41 minutes ago

  @XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄

• 
  kathleen brooks (@KATHLEENBROOKS) reported 42 minutes ago

  Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 44 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  Cristian Faúndez (@cfaundezc) reported 52 minutes ago

  @Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK

• 
  PKwiatek 🪬 (@pawelkwiatek97) reported 56 minutes ago

  @VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 59 minutes ago

  Brent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK