xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Login (37%)
• Website (30%)
• Trading platform (26%)
• Withdrawals (5%)
• Deposits (2%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Mannheim	Login	8 hours ago
Paris	Website	10 hours ago
Hamburg	Withdrawals	10 hours ago
Paris	Login	10 hours ago
Ramstein-Miesenbach	Website	10 hours ago
Paris	Trading platform	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen brooks (@KATHLEENBROOKS) reported 17 seconds ago

  @ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.

• 
  Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported 4 minutes ago

  @XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!

• 
  Backdoormaster (@backdooormaster) reported 5 minutes ago

  @XTBUK system down?

• 
  Stefanos (@stefan6490) reported 5 minutes ago

  @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago

  GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

• 
  Rob (@possiblydefinit) reported 11 minutes ago

  @KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  Reda likes to trash talk (@redatrashtalks) reported 12 minutes ago

  @BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix

• 
  Mateus Amélio💻 (@MateusAmelio) reported 13 minutes ago

  @PeterSchiff @xtbpl The support!

• 
  kathleen brooks (@KATHLEENBROOKS) reported 15 minutes ago

  Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK

• 
  Vladimír B (@VladimrB3) reported 15 minutes ago

  @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 16 minutes ago

  Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK

• 
  Pawel (@Pawel90325690) reported 22 minutes ago

  @xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?

• 
  Moi Meme (@marc762714) reported 25 minutes ago

  @xtbfr Dites XTB, serveur down ?

• 
  Dirinkano T-Shirts (@DirinkanoStore) reported 33 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  kathleen brooks (@KATHLEENBROOKS) reported 33 minutes ago

  BPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk

• 
  Cristian Faúndez (@cfaundezc) reported 34 minutes ago

  @XTBUK When the global issue will be resolve? muchos traders affected....

• 
  kathleen brooks (@KATHLEENBROOKS) reported 38 minutes ago

  BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 38 minutes ago

  Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

• 
  Omar (@TheAghaSays) reported 41 minutes ago

  Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd

• 
  kathleen brooks (@KATHLEENBROOKS) reported 41 minutes ago

  More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 43 minutes ago

  The month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 43 minutes ago

  A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK

• 
  kingscrown (@kingscrownBTC) reported 44 minutes ago

  @xtbpl 4,1 not bad

• 
  kathleen brooks (@KATHLEENBROOKS) reported 44 minutes ago

  Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago

  Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

• 
  guigui (@guigui_dusud) reported 47 minutes ago

  @xtbfr what happen with server ! No connections ! 5 min before news !

• 
  John Stepek (@John_Stepek) reported 52 minutes ago

  @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

• 
  johannes (@yohanne56859746) reported 54 minutes ago

  @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago

  Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK

• 
  Axel F 🤠 (@BoabSideshow) reported 56 minutes ago

  @XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄