xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 28, 2:20 AM EDT	0	0
Jul 28, 2:40 AM EDT	0	0
Jul 28, 3:00 AM EDT	0	0
Jul 28, 3:20 AM EDT	0	0
Jul 28, 3:40 AM EDT	0	0
Jul 28, 4:00 AM EDT	0	0
Jul 28, 4:20 AM EDT	0	0
Jul 28, 4:40 AM EDT	0	0
Jul 28, 5:00 AM EDT	0	0
Jul 28, 5:20 AM EDT	0	0
Jul 28, 5:40 AM EDT	0	0
Jul 28, 6:00 AM EDT	0	0
Jul 28, 6:20 AM EDT	0	0
Jul 28, 6:40 AM EDT	0	0
Jul 28, 7:00 AM EDT	0	0
Jul 28, 7:20 AM EDT	0	0
Jul 28, 7:40 AM EDT	0	0
Jul 28, 8:00 AM EDT	0	0
Jul 28, 8:20 AM EDT	0	0
Jul 28, 8:40 AM EDT	0	0
Jul 28, 9:00 AM EDT	0	0
Jul 28, 9:20 AM EDT	0	0
Jul 28, 9:40 AM EDT	0	0
Jul 28, 10:00 AM EDT	0	0
Jul 28, 10:20 AM EDT	0	0
Jul 28, 10:40 AM EDT	0	0
Jul 28, 11:00 AM EDT	0	0
Jul 28, 11:20 AM EDT	0	0
Jul 28, 11:40 AM EDT	0	0
Jul 28, 12:00 PM EDT	0	0
Jul 28, 12:20 PM EDT	0	0
Jul 28, 12:40 PM EDT	0	0
Jul 28, 1:00 PM EDT	0	0
Jul 28, 1:20 PM EDT	0	0
Jul 28, 1:40 PM EDT	0	0
Jul 28, 2:00 PM EDT	0	0
Jul 28, 2:20 PM EDT	0	0
Jul 28, 2:40 PM EDT	0	0
Jul 28, 3:00 PM EDT	0	0
Jul 28, 3:20 PM EDT	0	0
Jul 28, 3:40 PM EDT	0	0
Jul 28, 4:00 PM EDT	0	0
Jul 28, 4:20 PM EDT	0	0
Jul 28, 4:40 PM EDT	0	0
Jul 28, 5:00 PM EDT	0	0
Jul 28, 5:20 PM EDT	0	0
Jul 28, 5:40 PM EDT	0	0
Jul 28, 6:00 PM EDT	0	0
Jul 28, 6:20 PM EDT	0	0
Jul 28, 6:40 PM EDT	0	0
Jul 28, 7:00 PM EDT	0	0
Jul 28, 7:20 PM EDT	0	0
Jul 28, 7:40 PM EDT	0	0
Jul 28, 8:00 PM EDT	0	0
Jul 28, 8:20 PM EDT	0	0
Jul 28, 8:40 PM EDT	0	0
Jul 28, 9:00 PM EDT	0	0
Jul 28, 9:20 PM EDT	0	0
Jul 28, 9:40 PM EDT	0	0
Jul 28, 10:00 PM EDT	0	0
Jul 28, 10:20 PM EDT	0	0
Jul 28, 10:40 PM EDT	0	0
Jul 28, 11:00 PM EDT	0	0
Jul 28, 11:20 PM EDT	0	0
Jul 28, 11:40 PM EDT	0	0
Jul 29, 12:00 AM EDT	0	0
Jul 29, 12:20 AM EDT	0	0
Jul 29, 12:40 AM EDT	0	0
Jul 29, 1:00 AM EDT	0	0
Jul 29, 1:20 AM EDT	0	0
Jul 29, 1:40 AM EDT	0	0
Jul 29, 2:00 AM EDT	0	0
Jul 29, 2:20 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Trading platform (48%)
Website (30%)
Login (9%)
Deposits (9%)
Withdrawals (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Deposits	12 days ago
Nantes	Trading platform	16 days ago
Frankfurt am Main	Withdrawals	26 days ago
Riemst	Trading platform	26 days ago
Paris	Trading platform	26 days ago
Paris	Trading platform	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

Rob (@possiblydefinit) reported 2 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
Mateus Amélio💻 (@MateusAmelio) reported 2 minutes ago
@PeterSchiff @xtbpl The support!
Vladimír B (@VladimrB3) reported 4 minutes ago
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago
There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
Don the Donut (@DonTheDonut) reported 6 minutes ago
@XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.
The Spurs Express (@TheSpursExpress) reported 11 minutes ago
🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS
Rob (@possiblydefinit) reported 12 minutes ago
@KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
kathleen brooks (@KATHLEENBROOKS) reported 13 minutes ago
Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
PKwiatek 🪬 (@pawelkwiatek97) reported 17 minutes ago
@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
kathleen brooks (@KATHLEENBROOKS) reported 17 minutes ago
More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 20 minutes ago
Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 25 minutes ago
A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 27 minutes ago
Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 29 minutes ago
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 30 minutes ago
BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
Rose (@Esq_Rosina) reported 30 minutes ago
@xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam
kathleen brooks (@KATHLEENBROOKS) reported 31 minutes ago
EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 33 minutes ago
BPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk
David23 (@Rendezvous2332) reported 38 minutes ago
@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
kathleen brooks (@KATHLEENBROOKS) reported 40 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
Mark Dampier (@MarkDampier) reported 40 minutes ago
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
kathleen brooks (@KATHLEENBROOKS) reported 41 minutes ago
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
Sky (@Sky_uaa) reported 42 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
kingscrown (@kingscrownBTC) reported 43 minutes ago
@xtbpl 4,1 not bad
FlickyThaCreator 🎥 (@Flicky2k) reported 46 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
kathleen brooks (@KATHLEENBROOKS) reported 48 minutes ago
If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 49 minutes ago
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
Backdoormaster (@backdooormaster) reported 49 minutes ago
@XTBUK system down?
kathleen brooks (@KATHLEENBROOKS) reported 49 minutes ago
The month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 53 minutes ago
Brent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK