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xtb status: trading issues and outage reports

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Full Outage Map

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

  • 42% Trading platform (42%)
  • 33% Website (33%)
  • 17% Login (17%)
  • 4% Withdrawals (4%)
  • 4% Deposits (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

CityProblem TypeReport Time
Frankfurt am Main Withdrawals 8 days ago
Riemst Trading platform 8 days ago
Paris Trading platform 8 days ago
Paris Trading platform 8 days ago
Uppsala Website 12 days ago
Aldingen Trading platform 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • backdooormaster
    Backdoormaster (@backdooormaster) reported

    @XTBUK system down?

  • TheSpursExpress
    The Spurs Express (@TheSpursExpress) reported

    🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS

  • odeioadmitirque
    Detesto admitir que (@odeioadmitirque) reported

    @Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    The AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    @ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.

  • DirinkanoStore
    Dirinkano T-Shirts (@DirinkanoStore) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • KingJohntille
    Poposky📈 #ENDSARS #ENDSWAT (@KingJohntille) reported

    @XTBUK Please I have been trying to withdraw with my domicilary GTBANK account from Nigeria for over a year now...🤔 can anyone help

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK

  • yohanne56859746
    johannes (@yohanne56859746) reported

    @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

  • JustKickingOff1
    JustKickingOff (@JustKickingOff1) reported

    @BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

  • marc762714
    Moi Meme (@marc762714) reported

    @xtbfr Dites XTB, serveur down ?

  • kellylouisemoo
    kelly-louise herbert (@kellylouisemoo) reported

    @XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪

  • VladimrB3
    Vladimír B (@VladimrB3) reported

    @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

  • Dee_Mirage
    DaaViiD (@Dee_Mirage) reported

    @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

  • SigmaStonkGrind
    SigmaStonkGrindset (@SigmaStonkGrind) reported

    @D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer

  • Pawel90325690
    Pawel (@Pawel90325690) reported

    @xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?

  • StarlingMoss
    Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported

    @XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!

  • ANTONIO_JALIL
    Antonio (@ANTONIO_JALIL) reported

    Xtb Mexico @XTBLatam @xtbes is down. Not working

  • pawelkwiatek97
    PKwiatek 🪬 (@pawelkwiatek97) reported

    @VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

  • Sky_uaa
    Sky (@Sky_uaa) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • tfanget
    tfanget (@tfanget) reported

    @xtbfr down ?

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

  • Andbcoin
    Datrader (@Andbcoin) reported

    Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK