xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 16, 5:40 AM EDT	0	0
Jul 16, 6:00 AM EDT	0	0
Jul 16, 6:20 AM EDT	0	0
Jul 16, 6:40 AM EDT	0	0
Jul 16, 7:00 AM EDT	0	0
Jul 16, 7:20 AM EDT	0	0
Jul 16, 7:40 AM EDT	0	0
Jul 16, 8:00 AM EDT	0	0
Jul 16, 8:20 AM EDT	0	0
Jul 16, 8:40 AM EDT	0	0
Jul 16, 9:00 AM EDT	0	0
Jul 16, 9:20 AM EDT	0	0
Jul 16, 9:40 AM EDT	0	0
Jul 16, 10:00 AM EDT	0	0
Jul 16, 10:20 AM EDT	0	0
Jul 16, 10:40 AM EDT	0	0
Jul 16, 11:00 AM EDT	0	0
Jul 16, 11:20 AM EDT	0	0
Jul 16, 11:40 AM EDT	0	0
Jul 16, 12:00 PM EDT	0	0
Jul 16, 12:20 PM EDT	0	0
Jul 16, 12:40 PM EDT	0	0
Jul 16, 1:00 PM EDT	0	0
Jul 16, 1:20 PM EDT	0	0
Jul 16, 1:40 PM EDT	0	0
Jul 16, 2:00 PM EDT	0	0
Jul 16, 2:20 PM EDT	0	0
Jul 16, 2:40 PM EDT	0	0
Jul 16, 3:00 PM EDT	0	0
Jul 16, 3:20 PM EDT	0	0
Jul 16, 3:40 PM EDT	0	0
Jul 16, 4:00 PM EDT	0	0
Jul 16, 4:20 PM EDT	0	0
Jul 16, 4:40 PM EDT	0	0
Jul 16, 5:00 PM EDT	0	0
Jul 16, 5:20 PM EDT	0	0
Jul 16, 5:40 PM EDT	0	0
Jul 16, 6:00 PM EDT	0	0
Jul 16, 6:20 PM EDT	0	0
Jul 16, 6:40 PM EDT	0	0
Jul 16, 7:00 PM EDT	0	0
Jul 16, 7:20 PM EDT	0	0
Jul 16, 7:40 PM EDT	0	0
Jul 16, 8:00 PM EDT	0	0
Jul 16, 8:20 PM EDT	0	0
Jul 16, 8:40 PM EDT	0	0
Jul 16, 9:00 PM EDT	0	0
Jul 16, 9:20 PM EDT	0	0
Jul 16, 9:40 PM EDT	0	0
Jul 16, 10:00 PM EDT	0	0
Jul 16, 10:20 PM EDT	0	0
Jul 16, 10:40 PM EDT	0	0
Jul 16, 11:00 PM EDT	0	0
Jul 16, 11:20 PM EDT	0	0
Jul 16, 11:40 PM EDT	0	0
Jul 17, 12:00 AM EDT	0	0
Jul 17, 12:20 AM EDT	0	0
Jul 17, 12:40 AM EDT	0	0
Jul 17, 1:00 AM EDT	0	0
Jul 17, 1:20 AM EDT	0	0
Jul 17, 1:40 AM EDT	0	0
Jul 17, 2:00 AM EDT	0	0
Jul 17, 2:20 AM EDT	0	0
Jul 17, 2:40 AM EDT	0	0
Jul 17, 3:00 AM EDT	0	0
Jul 17, 3:20 AM EDT	0	0
Jul 17, 3:40 AM EDT	0	0
Jul 17, 4:00 AM EDT	0	0
Jul 17, 4:20 AM EDT	0	0
Jul 17, 4:40 AM EDT	0	0
Jul 17, 5:00 AM EDT	0	0
Jul 17, 5:20 AM EDT	0	0
Jul 17, 5:40 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Trading platform (46%)
Website (29%)
Login (17%)
Withdrawals (4%)
Deposits (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Trading platform	4 days ago
Frankfurt am Main	Withdrawals	14 days ago
Riemst	Trading platform	14 days ago
Paris	Trading platform	14 days ago
Paris	Trading platform	14 days ago
Uppsala	Website	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago
Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago
If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 5 minutes ago
Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
FlickyThaCreator 🎥 (@Flicky2k) reported 7 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
Sky (@Sky_uaa) reported 7 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
Rob (@possiblydefinit) reported 9 minutes ago
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
kathleen brooks (@KATHLEENBROOKS) reported 13 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
SigmaStonkGrindset (@SigmaStonkGrind) reported 16 minutes ago
@D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer
David23 (@Rendezvous2332) reported 18 minutes ago
@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
kathleen brooks (@KATHLEENBROOKS) reported 20 minutes ago
Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 20 minutes ago
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 21 minutes ago
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
DaaViiD (@Dee_Mirage) reported 27 minutes ago
@cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??
Rob (@possiblydefinit) reported 31 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
kathleen brooks (@KATHLEENBROOKS) reported 33 minutes ago
The month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 36 minutes ago
GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 36 minutes ago
Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 37 minutes ago
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
johannes (@yohanne56859746) reported 37 minutes ago
@KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?
Abdullah Bassam (@abdbassam) reported 40 minutes ago
@XTBUK the application not working. I can not anmend or close open XAUSAD positions
kathleen brooks (@KATHLEENBROOKS) reported 40 minutes ago
Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 40 minutes ago
Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
Rob (@possiblydefinit) reported 45 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
Greg (@Greg08099243) reported 46 minutes ago
@xtbpl Xtb France also down , seem whole Europe xtb is non working
Backdoormaster (@backdooormaster) reported 50 minutes ago
@XTBUK system down?
Vladimír B (@VladimrB3) reported 52 minutes ago
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
Mark Dampier (@MarkDampier) reported 55 minutes ago
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
kathleen brooks (@KATHLEENBROOKS) reported 55 minutes ago
Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago
30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK
Rob (@possiblydefinit) reported 57 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.