xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Login (39%)
• Website (30%)
• Trading platform (26%)
• Withdrawals (4%)
• Deposits (2%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Sarreguemines	Website	3 days ago
Toulon	Website	12 days ago
Saint-Lys	Website	17 days ago
Sydney	Trading platform	18 days ago
Aubervilliers	Trading platform	20 days ago
Aix-en-Provence	Trading platform	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Backdoormaster (@backdooormaster) reported 6 seconds ago

  @XTBUK system down?

• 
  Rob (@possiblydefinit) reported 1 minute ago

  @KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago

  Nvidia down 1.4% so far today ahead of Wednesday’s all important earnings report. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago

  The entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 8 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  kathleen brooks (@KATHLEENBROOKS) reported 9 minutes ago

  Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

• 
  David23 (@Rendezvous2332) reported 10 minutes ago

  @niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?

• 
  Rob (@possiblydefinit) reported 10 minutes ago

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  John Stepek (@John_Stepek) reported 11 minutes ago

  @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

• 
  kathleen brooks (@KATHLEENBROOKS) reported 18 minutes ago

  Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK

• 
  Rob (@possiblydefinit) reported 19 minutes ago

  @xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 19 minutes ago

  There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 27 minutes ago

  Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK

• 
  Greg (@Greg08099243) reported 30 minutes ago

  @xtbpl Xtb France also down , seem whole Europe xtb is non working

• 
  Vladimír B (@VladimrB3) reported 36 minutes ago

  @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

• 
  Rob (@possiblydefinit) reported 38 minutes ago

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster

• 
  David23 (@Rendezvous2332) reported 38 minutes ago

  @LodzermenschXIX @Damian911753581 @xtbpl must fix it!

• 
  Omar (@TheAghaSays) reported 39 minutes ago

  Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd

• 
  Axel F 🤠 (@BoabSideshow) reported 39 minutes ago

  @XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄

• 
  kathleen brooks (@KATHLEENBROOKS) reported 46 minutes ago

  Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

• 
  Rob (@possiblydefinit) reported 46 minutes ago

  @XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???

• 
  Alucard14 (@MiaSanAlucard14) reported 53 minutes ago

  @XTBUK is the worst piece of **** you could ever imagine.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 54 minutes ago

  EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK

• 
  kingscrown (@kingscrownBTC) reported 54 minutes ago

  @xtbpl 4,1 not bad

• 
  Abdullah Bassam (@abdbassam) reported 54 minutes ago

  @XTBUK the application not working. I can not anmend or close open XAUSAD positions

• 
  Pawel (@Pawel90325690) reported 55 minutes ago

  @xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?

• 
  Detesto admitir que (@odeioadmitirque) reported 57 minutes ago

  @Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,

• 
  kathleen brooks (@KATHLEENBROOKS) reported 57 minutes ago

  There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 59 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 60 minutes ago

  Brent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK