xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (58%)
• Website (25%)
• Withdrawals (6%)
• Login (6%)
• Deposits (6%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Marinilla	Trading platform	7 days ago
Mondeville	Website	11 days ago
Township of Evan	Login	13 days ago
Saint-Malo	Withdrawals	15 days ago
Paterna	Trading platform	15 days ago
Metz	Login	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago

  Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 5 minutes ago

  GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago

  What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

• 
  Backdoormaster (@backdooormaster) reported 7 minutes ago

  @XTBUK system down?

• 
  Moi Meme (@marc762714) reported 9 minutes ago

  @xtbfr Dites XTB, serveur down ?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 10 minutes ago

  The entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 12 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 12 minutes ago

  Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

• 
  John (@JohnHopkins_) reported 19 minutes ago

  @XTBUK 79% lose money? **** that ****!

• 
  Rob (@possiblydefinit) reported 19 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  Omar (@TheAghaSays) reported 21 minutes ago

  Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd

• 
  kathleen brooks (@KATHLEENBROOKS) reported 23 minutes ago

  Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 25 minutes ago

  Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

• 
  Rob (@possiblydefinit) reported 30 minutes ago

  @xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  Vladimír B (@VladimrB3) reported 31 minutes ago

  @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 31 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  Dirinkano T-Shirts (@DirinkanoStore) reported 31 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Cristian Faúndez (@cfaundezc) reported 32 minutes ago

  @Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 37 minutes ago

  Brent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK

• 
  Alucard14 (@MiaSanAlucard14) reported 38 minutes ago

  @XTBUK is the worst piece of **** you could ever imagine.

• 
  Rob (@possiblydefinit) reported 39 minutes ago

  @XTBUK I am really struggling with the XTB platform. Its got to be the worst trading platform I've ever used. I just generated some reports. All completely wrong. XStation 5 is awful. Struggling for days to get help. Defo need to move my account to another broker

• 
  kathleen brooks (@KATHLEENBROOKS) reported 39 minutes ago

  A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

• 
  Abhishek Singh (@why_abhishek) reported 43 minutes ago

  @cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible

• 
  DaaViiD (@Dee_Mirage) reported 44 minutes ago

  @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

• 
  PKwiatek 🪬 (@pawelkwiatek97) reported 45 minutes ago

  @VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 51 minutes ago

  The AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 52 minutes ago

  Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK

• 
  Cristian Faúndez (@cfaundezc) reported 56 minutes ago

  @XTBUK When the global issue will be resolve? muchos traders affected....

• 
  Jed Frankowski (@JedFrankowski) reported 57 minutes ago

  Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb

• 
  kathleen brooks (@KATHLEENBROOKS) reported 60 minutes ago

  Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK