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xtb status: trading issues and outage reports

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Full Outage Map

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

  • 40% Website (40%)
  • 35% Trading platform (35%)
  • 20% Login (20%)
  • 5% Deposits (5%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

CityProblem TypeReport Time
Uppsala Website 2 days ago
Aldingen Trading platform 7 days ago
Venice Trading platform 13 days ago
Sarreguemines Website 19 days ago
Toulon Website 28 days ago
Saint-Lys Website 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • StarlingMoss
    Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported

    @XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    BPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk

  • amy_kunchome
    Amyk22 (@amy_kunchome) reported

    @XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    The AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???

  • abdbassam
    Abdullah Bassam (@abdbassam) reported

    @XTBUK the application not working. I can not anmend or close open XAUSAD positions

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

  • Sky_uaa
    Sky (@Sky_uaa) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    @ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.

  • kingscrownBTC
    kingscrown (@kingscrownBTC) reported

    @xtbpl 4,1 not bad

  • TheSpursExpress
    The Spurs Express (@TheSpursExpress) reported

    🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS

  • MrSaturnTweets
    Travis (@MrSaturnTweets) reported

    @XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla

  • LodzermenschXIX
    Grünspan (@LodzermenschXIX) reported

    @Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.

  • guigui_dusud
    guigui (@guigui_dusud) reported

    @xtbfr what happen with server ! No connections ! 5 min before news !

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

  • why_abhishek
    Abhishek Singh (@why_abhishek) reported

    @cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible

  • jnBianco
    jnbianco (@jnBianco) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • JustKickingOff1
    JustKickingOff (@JustKickingOff1) reported

    @BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks

  • John_Stepek
    John Stepek (@John_Stepek) reported

    @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

  • marc762714
    Moi Meme (@marc762714) reported

    @Greg08099243 @xtbfr seems to be down in all countries...

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK

  • Andbcoin
    Datrader (@Andbcoin) reported

    Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.