xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Sep 16, 11:20 PM EDT	0	0
Sep 16, 11:40 PM EDT	0	0
Sep 17, 12:00 AM EDT	0	0
Sep 17, 12:20 AM EDT	0	0
Sep 17, 12:40 AM EDT	0	0
Sep 17, 1:00 AM EDT	0	0
Sep 17, 1:20 AM EDT	0	0
Sep 17, 1:40 AM EDT	0	0
Sep 17, 2:00 AM EDT	0	0
Sep 17, 2:20 AM EDT	0	0
Sep 17, 2:40 AM EDT	0	0
Sep 17, 3:00 AM EDT	0	0
Sep 17, 3:20 AM EDT	0	0
Sep 17, 3:40 AM EDT	0	0
Sep 17, 4:00 AM EDT	0	0
Sep 17, 4:20 AM EDT	0	0
Sep 17, 4:40 AM EDT	0	0
Sep 17, 5:00 AM EDT	0	0
Sep 17, 5:20 AM EDT	0	0
Sep 17, 5:40 AM EDT	0	0
Sep 17, 6:00 AM EDT	0	0
Sep 17, 6:20 AM EDT	0	0
Sep 17, 6:40 AM EDT	0	0
Sep 17, 7:00 AM EDT	0	0
Sep 17, 7:20 AM EDT	0	0
Sep 17, 7:40 AM EDT	0	0
Sep 17, 8:00 AM EDT	0	0
Sep 17, 8:20 AM EDT	0	0
Sep 17, 8:40 AM EDT	0	0
Sep 17, 9:00 AM EDT	0	0
Sep 17, 9:20 AM EDT	0	0
Sep 17, 9:40 AM EDT	0	0
Sep 17, 10:00 AM EDT	0	0
Sep 17, 10:20 AM EDT	0	0
Sep 17, 10:40 AM EDT	0	0
Sep 17, 11:00 AM EDT	0	0
Sep 17, 11:20 AM EDT	0	0
Sep 17, 11:40 AM EDT	0	0
Sep 17, 12:00 PM EDT	0	0
Sep 17, 12:20 PM EDT	0	0
Sep 17, 12:40 PM EDT	0	0
Sep 17, 1:00 PM EDT	0	0
Sep 17, 1:20 PM EDT	0	0
Sep 17, 1:40 PM EDT	0	0
Sep 17, 2:00 PM EDT	0	0
Sep 17, 2:20 PM EDT	0	0
Sep 17, 2:40 PM EDT	0	0
Sep 17, 3:00 PM EDT	0	0
Sep 17, 3:20 PM EDT	0	0
Sep 17, 3:40 PM EDT	0	0
Sep 17, 4:00 PM EDT	0	0
Sep 17, 4:20 PM EDT	0	0
Sep 17, 4:40 PM EDT	0	0
Sep 17, 5:00 PM EDT	0	0
Sep 17, 5:20 PM EDT	0	0
Sep 17, 5:40 PM EDT	0	0
Sep 17, 6:00 PM EDT	0	0
Sep 17, 6:20 PM EDT	0	0
Sep 17, 6:40 PM EDT	0	0
Sep 17, 7:00 PM EDT	0	0
Sep 17, 7:20 PM EDT	0	0
Sep 17, 7:40 PM EDT	0	0
Sep 17, 8:00 PM EDT	0	0
Sep 17, 8:20 PM EDT	0	0
Sep 17, 8:40 PM EDT	0	0
Sep 17, 9:00 PM EDT	0	0
Sep 17, 9:20 PM EDT	0	0
Sep 17, 9:40 PM EDT	0	0
Sep 17, 10:00 PM EDT	0	0
Sep 17, 10:20 PM EDT	0	0
Sep 17, 10:40 PM EDT	0	0
Sep 17, 11:00 PM EDT	0	0
Sep 17, 11:20 PM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (38%)
Website (30%)
Trading platform (24%)
Withdrawals (5%)
Deposits (2%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Bry-sur-Marne	Website	7 hours ago
Quito	Login	2 days ago
Mannheim	Login	8 days ago
Paris	Website	8 days ago
Hamburg	Withdrawals	8 days ago
Paris	Login	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

Rob (@possiblydefinit) reported 1 minute ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
Rob (@possiblydefinit) reported 5 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster
kathleen brooks (@KATHLEENBROOKS) reported 11 minutes ago
The month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 11 minutes ago
There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 13 minutes ago
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
Rob (@possiblydefinit) reported 18 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
Pawel (@Pawel90325690) reported 18 minutes ago
@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
Jed Frankowski (@JedFrankowski) reported 19 minutes ago
Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb
kathleen brooks (@KATHLEENBROOKS) reported 21 minutes ago
The bank of Japan is intervening in the yen to strengthen it. USDJPY is down 0.7% today and is backing away from The 162 level. The issue is, how long can intervention boost the yen? It doesn’t seem to have done much so far. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 22 minutes ago
There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
Mark Dampier (@MarkDampier) reported 23 minutes ago
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
DaaViiD (@Dee_Mirage) reported 24 minutes ago
@cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??
kominkus (@kominkus) reported 29 minutes ago
Do you have any problems with the app because it doesn't work? @XTBUK
Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported 30 minutes ago
@XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!
kathleen brooks (@KATHLEENBROOKS) reported 32 minutes ago
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
tfanget (@tfanget) reported 33 minutes ago
@xtbfr down ?
FlickyThaCreator 🎥 (@Flicky2k) reported 35 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
kathleen brooks (@KATHLEENBROOKS) reported 38 minutes ago
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
Alucard14 (@MiaSanAlucard14) reported 41 minutes ago
@XTBUK is the worst piece of **** you could ever imagine.
Rob (@possiblydefinit) reported 41 minutes ago
@KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
kathleen brooks (@KATHLEENBROOKS) reported 41 minutes ago
The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 44 minutes ago
Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK
PKwiatek 🪬 (@pawelkwiatek97) reported 48 minutes ago
@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
Poposky📈 #ENDSARS #ENDSWAT (@KingJohntille) reported 50 minutes ago
@XTBUK Please I have been trying to withdraw with my domicilary GTBANK account from Nigeria for over a year now...🤔 can anyone help
The Spurs Express (@TheSpursExpress) reported 52 minutes ago
🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS
PePerShots (@pepershots) reported 53 minutes ago from Zaspa-Rozstaje, Pomerania
. @xtbpl is down, hope this is not a second #ING
kathleen brooks (@KATHLEENBROOKS) reported 53 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago
Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK
Rob (@possiblydefinit) reported 57 minutes ago
@XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???
Rob (@possiblydefinit) reported 57 minutes ago
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.