xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 29, 11:40 AM EDT	0	0
May 29, 12:00 PM EDT	0	0
May 29, 12:20 PM EDT	0	0
May 29, 12:40 PM EDT	0	0
May 29, 1:00 PM EDT	0	0
May 29, 1:20 PM EDT	0	0
May 29, 1:40 PM EDT	0	0
May 29, 2:00 PM EDT	0	0
May 29, 2:20 PM EDT	0	0
May 29, 2:40 PM EDT	0	0
May 29, 3:00 PM EDT	0	0
May 29, 3:20 PM EDT	0	0
May 29, 3:40 PM EDT	0	0
May 29, 4:00 PM EDT	0	0
May 29, 4:20 PM EDT	0	0
May 29, 4:40 PM EDT	0	0
May 29, 5:00 PM EDT	0	0
May 29, 5:20 PM EDT	0	0
May 29, 5:40 PM EDT	0	0
May 29, 6:00 PM EDT	0	0
May 29, 6:20 PM EDT	0	0
May 29, 6:40 PM EDT	0	0
May 29, 7:00 PM EDT	0	0
May 29, 7:20 PM EDT	0	0
May 29, 7:40 PM EDT	0	0
May 29, 8:00 PM EDT	0	0
May 29, 8:20 PM EDT	0	0
May 29, 8:40 PM EDT	0	0
May 29, 9:00 PM EDT	0	0
May 29, 9:20 PM EDT	0	0
May 29, 9:40 PM EDT	0	0
May 29, 10:00 PM EDT	0	0
May 29, 10:20 PM EDT	0	0
May 29, 10:40 PM EDT	0	0
May 29, 11:00 PM EDT	0	0
May 29, 11:20 PM EDT	0	0
May 29, 11:40 PM EDT	0	0
May 30, 12:00 AM EDT	0	0
May 30, 12:20 AM EDT	0	0
May 30, 12:40 AM EDT	0	0
May 30, 1:00 AM EDT	0	0
May 30, 1:20 AM EDT	0	0
May 30, 1:40 AM EDT	0	0
May 30, 2:00 AM EDT	0	0
May 30, 2:20 AM EDT	0	0
May 30, 2:40 AM EDT	0	0
May 30, 3:00 AM EDT	0	0
May 30, 3:20 AM EDT	0	0
May 30, 3:40 AM EDT	0	0
May 30, 4:00 AM EDT	0	0
May 30, 4:20 AM EDT	0	0
May 30, 4:40 AM EDT	0	0
May 30, 5:00 AM EDT	0	0
May 30, 5:20 AM EDT	0	0
May 30, 5:40 AM EDT	0	0
May 30, 6:00 AM EDT	0	0
May 30, 6:20 AM EDT	0	0
May 30, 6:40 AM EDT	0	0
May 30, 7:00 AM EDT	0	0
May 30, 7:20 AM EDT	0	0
May 30, 7:40 AM EDT	0	0
May 30, 8:00 AM EDT	0	0
May 30, 8:20 AM EDT	0	0
May 30, 8:40 AM EDT	0	0
May 30, 9:00 AM EDT	0	0
May 30, 9:20 AM EDT	0	0
May 30, 9:40 AM EDT	0	0
May 30, 10:00 AM EDT	0	0
May 30, 10:20 AM EDT	0	0
May 30, 10:40 AM EDT	0	0
May 30, 11:00 AM EDT	0	0
May 30, 11:20 AM EDT	0	0
May 30, 11:40 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (41%)
Website (27%)
Trading platform (27%)
Withdrawals (4%)
Deposits (1%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Lys	Website	18 hours ago
Sydney	Trading platform	2 days ago
Aubervilliers	Trading platform	4 days ago
Aix-en-Provence	Trading platform	4 days ago
Hannover	Trading platform	4 days ago
Les Pins	Trading platform	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

Grünspan (@LodzermenschXIX) reported 3 minutes ago
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
Cristian Faúndez (@cfaundezc) reported 6 minutes ago
@XTBUK When the global issue will be resolve? muchos traders affected....
Datrader (@Andbcoin) reported 11 minutes ago
Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
kathleen brooks (@KATHLEENBROOKS) reported 11 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 13 minutes ago
Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
FlickyThaCreator 🎥 (@Flicky2k) reported 17 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
kathleen brooks (@KATHLEENBROOKS) reported 22 minutes ago
EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 22 minutes ago
GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 23 minutes ago
There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
Backdoormaster (@backdooormaster) reported 23 minutes ago
@XTBUK system down?
kathleen brooks (@KATHLEENBROOKS) reported 25 minutes ago
Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK
Abdullah Bassam (@abdbassam) reported 27 minutes ago
@XTBUK the application not working. I can not anmend or close open XAUSAD positions
John Stepek (@John_Stepek) reported 29 minutes ago
@anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see
Vladimír B (@VladimrB3) reported 31 minutes ago
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
Omar (@TheAghaSays) reported 31 minutes ago
Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
Mateus Amélio💻 (@MateusAmelio) reported 32 minutes ago
@PeterSchiff @xtbpl The support!
Rob (@possiblydefinit) reported 32 minutes ago
@XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???
Mark Dampier (@MarkDampier) reported 34 minutes ago
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
kathleen brooks (@KATHLEENBROOKS) reported 37 minutes ago
Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
Pawel (@Pawel90325690) reported 40 minutes ago
@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
johannes (@yohanne56859746) reported 41 minutes ago
@KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?
kathleen brooks (@KATHLEENBROOKS) reported 41 minutes ago
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
tfanget (@tfanget) reported 43 minutes ago
@xtbfr down ?
kathleen brooks (@KATHLEENBROOKS) reported 48 minutes ago
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
Rob (@possiblydefinit) reported 49 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
Alucard14 (@MiaSanAlucard14) reported 50 minutes ago
@XTBUK is the worst piece of **** you could ever imagine.
kathleen brooks (@KATHLEENBROOKS) reported 53 minutes ago
Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK
Axel F 🤠 (@BoabSideshow) reported 59 minutes ago
@XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄
PKwiatek 🪬 (@pawelkwiatek97) reported 59 minutes ago
@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
jnbianco (@jnBianco) reported 59 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation