xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 18, 1:00 PM EDT	0	0
May 18, 1:20 PM EDT	0	0
May 18, 1:40 PM EDT	0	0
May 18, 2:00 PM EDT	0	0
May 18, 2:20 PM EDT	0	0
May 18, 2:40 PM EDT	0	0
May 18, 3:00 PM EDT	0	0
May 18, 3:20 PM EDT	0	0
May 18, 3:40 PM EDT	0	0
May 18, 4:00 PM EDT	0	0
May 18, 4:20 PM EDT	0	0
May 18, 4:40 PM EDT	0	0
May 18, 5:00 PM EDT	0	0
May 18, 5:20 PM EDT	0	0
May 18, 5:40 PM EDT	0	0
May 18, 6:00 PM EDT	0	0
May 18, 6:20 PM EDT	0	0
May 18, 6:40 PM EDT	0	0
May 18, 7:00 PM EDT	0	0
May 18, 7:20 PM EDT	0	0
May 18, 7:40 PM EDT	0	0
May 18, 8:00 PM EDT	0	0
May 18, 8:20 PM EDT	0	0
May 18, 8:40 PM EDT	0	0
May 18, 9:00 PM EDT	0	0
May 18, 9:20 PM EDT	0	0
May 18, 9:40 PM EDT	0	0
May 18, 10:00 PM EDT	0	0
May 18, 10:20 PM EDT	0	0
May 18, 10:40 PM EDT	0	0
May 18, 11:00 PM EDT	0	0
May 18, 11:20 PM EDT	0	0
May 18, 11:40 PM EDT	0	0
May 19, 12:00 AM EDT	0	0
May 19, 12:20 AM EDT	0	0
May 19, 12:40 AM EDT	0	0
May 19, 1:00 AM EDT	0	0
May 19, 1:20 AM EDT	0	0
May 19, 1:40 AM EDT	0	0
May 19, 2:00 AM EDT	0	0
May 19, 2:20 AM EDT	0	0
May 19, 2:40 AM EDT	0	0
May 19, 3:00 AM EDT	0	0
May 19, 3:20 AM EDT	0	0
May 19, 3:40 AM EDT	0	0
May 19, 4:00 AM EDT	0	0
May 19, 4:20 AM EDT	0	0
May 19, 4:40 AM EDT	0	0
May 19, 5:00 AM EDT	0	0
May 19, 5:20 AM EDT	0	0
May 19, 5:40 AM EDT	0	0
May 19, 6:00 AM EDT	0	0
May 19, 6:20 AM EDT	0	0
May 19, 6:40 AM EDT	0	0
May 19, 7:00 AM EDT	0	0
May 19, 7:20 AM EDT	0	0
May 19, 7:40 AM EDT	0	0
May 19, 8:00 AM EDT	0	0
May 19, 8:20 AM EDT	0	0
May 19, 8:40 AM EDT	0	0
May 19, 9:00 AM EDT	0	0
May 19, 9:20 AM EDT	0	0
May 19, 9:40 AM EDT	0	0
May 19, 10:00 AM EDT	0	0
May 19, 10:20 AM EDT	0	0
May 19, 10:40 AM EDT	0	0
May 19, 11:00 AM EDT	0	0
May 19, 11:20 AM EDT	0	0
May 19, 11:40 AM EDT	0	0
May 19, 12:00 PM EDT	0	0
May 19, 12:20 PM EDT	0	0
May 19, 12:40 PM EDT	0	0
May 19, 1:00 PM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (45%)
Website (26%)
Trading platform (22%)
Withdrawals (5%)
Deposits (3%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Prague	Deposits	6 days ago
Garbsen	Website	6 days ago
Schwarzenbek	Website	6 days ago
Gelnhausen	Login	6 days ago
Achim	Login	11 days ago
Marseille	Login	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

kathleen brooks (@KATHLEENBROOKS) reported 2 minutes ago
What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
FlickyThaCreator 🎥 (@Flicky2k) reported 2 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
Stefanos (@stefan6490) reported 3 minutes ago
@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
kathleen brooks (@KATHLEENBROOKS) reported 8 minutes ago
The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
Vladimír B (@VladimrB3) reported 11 minutes ago
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
kathleen brooks (@KATHLEENBROOKS) reported 12 minutes ago
Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
Abhishek Singh (@why_abhishek) reported 17 minutes ago
@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
kathleen brooks (@KATHLEENBROOKS) reported 23 minutes ago
Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 23 minutes ago
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
David (@DGrushchenko) reported 27 minutes ago
@xtbes Charts down and consistently getting logged in and out please fix ASAP
Reda likes to trash talk (@redatrashtalks) reported 29 minutes ago
@BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix
Rob (@possiblydefinit) reported 31 minutes ago
@xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.
kathleen brooks (@KATHLEENBROOKS) reported 31 minutes ago
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
Antonio (@ANTONIO_JALIL) reported 38 minutes ago
Xtb Mexico @XTBLatam @xtbes is down. Not working
tfanget (@tfanget) reported 39 minutes ago
@xtbfr down ?
Rob (@possiblydefinit) reported 41 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster
kathleen brooks (@KATHLEENBROOKS) reported 41 minutes ago
Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 42 minutes ago
Nvidia down 1.4% so far today ahead of Wednesday’s all important earnings report. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago
There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
kingscrown (@kingscrownBTC) reported 47 minutes ago
@xtbpl 4,1 not bad
kathleen brooks (@KATHLEENBROOKS) reported 49 minutes ago
Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 51 minutes ago
Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
Rob (@possiblydefinit) reported 52 minutes ago
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
PePerShots (@pepershots) reported 52 minutes ago from Zaspa-Rozstaje, Pomerania
. @xtbpl is down, hope this is not a second #ING
kathleen brooks (@KATHLEENBROOKS) reported 54 minutes ago
A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK
Rob (@possiblydefinit) reported 56 minutes ago
@KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago
If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
FlickyThaCreator 🎥 (@Flicky2k) reported 58 minutes ago
@Matix_VE @xtbpl Damn let’s go broski