xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 22, 2:20 AM EDT	0	0
Apr 22, 2:40 AM EDT	0	0
Apr 22, 3:00 AM EDT	0	0
Apr 22, 3:20 AM EDT	0	0
Apr 22, 3:40 AM EDT	0	0
Apr 22, 4:00 AM EDT	0	0
Apr 22, 4:20 AM EDT	0	0
Apr 22, 4:40 AM EDT	0	0
Apr 22, 5:00 AM EDT	0	0
Apr 22, 5:20 AM EDT	0	0
Apr 22, 5:40 AM EDT	0	0
Apr 22, 6:00 AM EDT	0	0
Apr 22, 6:20 AM EDT	0	0
Apr 22, 6:40 AM EDT	0	0
Apr 22, 7:00 AM EDT	0	0
Apr 22, 7:20 AM EDT	0	0
Apr 22, 7:40 AM EDT	0	0
Apr 22, 8:00 AM EDT	0	0
Apr 22, 8:20 AM EDT	0	0
Apr 22, 8:40 AM EDT	0	0
Apr 22, 9:00 AM EDT	0	0
Apr 22, 9:20 AM EDT	0	0
Apr 22, 9:40 AM EDT	0	0
Apr 22, 10:00 AM EDT	0	0
Apr 22, 10:20 AM EDT	0	0
Apr 22, 10:40 AM EDT	0	0
Apr 22, 11:00 AM EDT	0	0
Apr 22, 11:20 AM EDT	0	0
Apr 22, 11:40 AM EDT	0	0
Apr 22, 12:00 PM EDT	0	0
Apr 22, 12:20 PM EDT	0	0
Apr 22, 12:40 PM EDT	0	0
Apr 22, 1:00 PM EDT	0	0
Apr 22, 1:20 PM EDT	0	0
Apr 22, 1:40 PM EDT	0	0
Apr 22, 2:00 PM EDT	0	0
Apr 22, 2:20 PM EDT	0	0
Apr 22, 2:40 PM EDT	0	0
Apr 22, 3:00 PM EDT	0	0
Apr 22, 3:20 PM EDT	0	0
Apr 22, 3:40 PM EDT	0	0
Apr 22, 4:00 PM EDT	0	0
Apr 22, 4:20 PM EDT	0	0
Apr 22, 4:40 PM EDT	0	0
Apr 22, 5:00 PM EDT	0	0
Apr 22, 5:20 PM EDT	0	0
Apr 22, 5:40 PM EDT	0	0
Apr 22, 6:00 PM EDT	0	0
Apr 22, 6:20 PM EDT	0	0
Apr 22, 6:40 PM EDT	0	0
Apr 22, 7:00 PM EDT	0	0
Apr 22, 7:20 PM EDT	0	0
Apr 22, 7:40 PM EDT	0	0
Apr 22, 8:00 PM EDT	0	0
Apr 22, 8:20 PM EDT	0	0
Apr 22, 8:40 PM EDT	0	0
Apr 22, 9:00 PM EDT	0	0
Apr 22, 9:20 PM EDT	0	0
Apr 22, 9:40 PM EDT	0	0
Apr 22, 10:00 PM EDT	0	0
Apr 22, 10:20 PM EDT	0	0
Apr 22, 10:40 PM EDT	0	0
Apr 22, 11:00 PM EDT	0	0
Apr 22, 11:20 PM EDT	0	0
Apr 22, 11:40 PM EDT	0	0
Apr 23, 12:00 AM EDT	0	0
Apr 23, 12:20 AM EDT	0	0
Apr 23, 12:40 AM EDT	0	0
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (36%)
Website (30%)
Trading platform (29%)
Withdrawals (4%)
Deposits (1%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	1 day ago
Sankt Johann in Tirol	Website	11 days ago
Bad Vilbel	Login	21 days ago
Duisburg	Website	21 days ago
Gummersbach	Website	22 days ago
Hattingen	Login	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

Mark Dampier (@MarkDampier) reported 6 minutes ago
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago
Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 8 minutes ago
There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
Omar (@TheAghaSays) reported 9 minutes ago
Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
Grünspan (@LodzermenschXIX) reported 10 minutes ago
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
David (@DGrushchenko) reported 12 minutes ago
@xtbes Charts down and consistently getting logged in and out please fix ASAP
kathleen brooks (@KATHLEENBROOKS) reported 12 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
PePerShots (@pepershots) reported 13 minutes ago from Zaspa-Rozstaje, Pomerania
. @xtbpl is down, hope this is not a second #ING
David23 (@Rendezvous2332) reported 14 minutes ago
@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
kelly-louise herbert (@kellylouisemoo) reported 22 minutes ago
@XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪
Mateus Amélio💻 (@MateusAmelio) reported 26 minutes ago
@PeterSchiff @xtbpl The support!
JustKickingOff (@JustKickingOff1) reported 26 minutes ago
@BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks
johannes (@yohanne56859746) reported 30 minutes ago
@KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?
kathleen brooks (@KATHLEENBROOKS) reported 32 minutes ago
30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK
jnbianco (@jnBianco) reported 34 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
kathleen brooks (@KATHLEENBROOKS) reported 35 minutes ago
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
Don the Donut (@DonTheDonut) reported 37 minutes ago
@XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.
Rob (@possiblydefinit) reported 37 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
kingscrown (@kingscrownBTC) reported 42 minutes ago
@xtbpl 4,1 not bad
kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago
BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
Moi Meme (@marc762714) reported 45 minutes ago
@Greg08099243 @xtbfr seems to be down in all countries...
guigui (@guigui_dusud) reported 46 minutes ago
@xtbfr what happen with server ! No connections ! 5 min before news !
kathleen brooks (@KATHLEENBROOKS) reported 48 minutes ago
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
Alucard14 (@MiaSanAlucard14) reported 48 minutes ago
@XTBUK is the worst piece of **** you could ever imagine.
Datrader (@Andbcoin) reported 50 minutes ago
Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
Travis (@MrSaturnTweets) reported 52 minutes ago
@XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla
Amyk22 (@amy_kunchome) reported 54 minutes ago
@XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?
kathleen brooks (@KATHLEENBROOKS) reported 54 minutes ago
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
FlickyThaCreator 🎥 (@Flicky2k) reported 55 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
Greg (@Greg08099243) reported 56 minutes ago
@xtbpl Xtb France also down , seem whole Europe xtb is non working