xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 30, 7:00 AM EDT	0	0
Jul 30, 7:20 AM EDT	0	0
Jul 30, 7:40 AM EDT	0	0
Jul 30, 8:00 AM EDT	0	0
Jul 30, 8:20 AM EDT	0	0
Jul 30, 8:40 AM EDT	0	0
Jul 30, 9:00 AM EDT	0	0
Jul 30, 9:20 AM EDT	0	0
Jul 30, 9:40 AM EDT	0	0
Jul 30, 10:00 AM EDT	0	0
Jul 30, 10:20 AM EDT	0	0
Jul 30, 10:40 AM EDT	0	0
Jul 30, 11:00 AM EDT	0	0
Jul 30, 11:20 AM EDT	0	0
Jul 30, 11:40 AM EDT	0	0
Jul 30, 12:00 PM EDT	0	0
Jul 30, 12:20 PM EDT	0	0
Jul 30, 12:40 PM EDT	0	0
Jul 30, 1:00 PM EDT	0	0
Jul 30, 1:20 PM EDT	0	0
Jul 30, 1:40 PM EDT	0	0
Jul 30, 2:00 PM EDT	0	0
Jul 30, 2:20 PM EDT	0	0
Jul 30, 2:40 PM EDT	0	0
Jul 30, 3:00 PM EDT	0	0
Jul 30, 3:20 PM EDT	0	0
Jul 30, 3:40 PM EDT	0	0
Jul 30, 4:00 PM EDT	0	0
Jul 30, 4:20 PM EDT	0	0
Jul 30, 4:40 PM EDT	0	0
Jul 30, 5:00 PM EDT	0	0
Jul 30, 5:20 PM EDT	0	0
Jul 30, 5:40 PM EDT	0	0
Jul 30, 6:00 PM EDT	0	0
Jul 30, 6:20 PM EDT	0	0
Jul 30, 6:40 PM EDT	0	0
Jul 30, 7:00 PM EDT	0	0
Jul 30, 7:20 PM EDT	0	0
Jul 30, 7:40 PM EDT	0	0
Jul 30, 8:00 PM EDT	0	0
Jul 30, 8:20 PM EDT	0	0
Jul 30, 8:40 PM EDT	0	0
Jul 30, 9:00 PM EDT	0	0
Jul 30, 9:20 PM EDT	0	0
Jul 30, 9:40 PM EDT	0	0
Jul 30, 10:00 PM EDT	0	0
Jul 30, 10:20 PM EDT	0	0
Jul 30, 10:40 PM EDT	0	0
Jul 30, 11:00 PM EDT	0	0
Jul 30, 11:20 PM EDT	0	0
Jul 30, 11:40 PM EDT	0	0
Jul 31, 12:00 AM EDT	0	0
Jul 31, 12:20 AM EDT	0	0
Jul 31, 12:40 AM EDT	0	0
Jul 31, 1:00 AM EDT	0	0
Jul 31, 1:20 AM EDT	0	0
Jul 31, 1:40 AM EDT	0	0
Jul 31, 2:00 AM EDT	0	0
Jul 31, 2:20 AM EDT	0	0
Jul 31, 2:40 AM EDT	0	0
Jul 31, 3:00 AM EDT	0	0
Jul 31, 3:20 AM EDT	0	0
Jul 31, 3:40 AM EDT	0	0
Jul 31, 4:00 AM EDT	0	0
Jul 31, 4:20 AM EDT	0	0
Jul 31, 4:40 AM EDT	0	0
Jul 31, 5:00 AM EDT	0	0
Jul 31, 5:20 AM EDT	0	0
Jul 31, 5:40 AM EDT	0	0
Jul 31, 6:00 AM EDT	0	0
Jul 31, 6:20 AM EDT	0	0
Jul 31, 6:40 AM EDT	0	0
Jul 31, 7:00 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Trading platform (48%)
Website (30%)
Login (9%)
Deposits (9%)
Withdrawals (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Deposits	14 days ago
Nantes	Trading platform	18 days ago
Frankfurt am Main	Withdrawals	28 days ago
Riemst	Trading platform	28 days ago
Paris	Trading platform	28 days ago
Paris	Trading platform	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

John Stepek (@John_Stepek) reported 17 seconds ago
@anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see
kathleen brooks (@KATHLEENBROOKS) reported 2 minutes ago
The entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 2 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago
Nvidia down 1.4% so far today ahead of Wednesday’s all important earnings report. @XTBUK
Moi Meme (@marc762714) reported 7 minutes ago
@xtbfr Dites XTB, serveur down ?
FlickyThaCreator 🎥 (@Flicky2k) reported 7 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
David (@DGrushchenko) reported 8 minutes ago
@xtbes Charts down and consistently getting logged in and out please fix ASAP
Dirinkano T-Shirts (@DirinkanoStore) reported 9 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
zeshan joseph (@JosephZeshan) reported 13 minutes ago
@XTBUK - False Support / resistance breakout (advanced level)
David23 (@Rendezvous2332) reported 15 minutes ago
@niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?
kathleen brooks (@KATHLEENBROOKS) reported 19 minutes ago
The AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 23 minutes ago
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 28 minutes ago
Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
Rob (@possiblydefinit) reported 29 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
kathleen brooks (@KATHLEENBROOKS) reported 30 minutes ago
If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
Rob (@possiblydefinit) reported 32 minutes ago
@XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???
Datrader (@Andbcoin) reported 34 minutes ago
Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
kingscrown (@kingscrownBTC) reported 35 minutes ago
@xtbpl 4,1 not bad
kathleen brooks (@KATHLEENBROOKS) reported 36 minutes ago
Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 36 minutes ago
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
JustKickingOff (@JustKickingOff1) reported 37 minutes ago
@BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks
kathleen brooks (@KATHLEENBROOKS) reported 43 minutes ago
Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
Rob (@possiblydefinit) reported 46 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
John (@JohnHopkins_) reported 46 minutes ago
@XTBUK 79% lose money? **** that ****!
Antonio (@ANTONIO_JALIL) reported 49 minutes ago
Xtb Mexico @XTBLatam @xtbes is down. Not working
Axel F 🤠 (@BoabSideshow) reported 49 minutes ago
@XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄
kathleen brooks (@KATHLEENBROOKS) reported 52 minutes ago
Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK
kelly-louise herbert (@kellylouisemoo) reported 54 minutes ago
@XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪
Rob (@possiblydefinit) reported 55 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago
The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK