xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (58%)
• Website (25%)
• Withdrawals (6%)
• Login (6%)
• Deposits (6%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Marinilla	Trading platform	1 day ago
Mondeville	Website	5 days ago
Township of Evan	Login	7 days ago
Saint-Malo	Withdrawals	9 days ago
Paterna	Trading platform	9 days ago
Metz	Login	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vladimír B (@VladimrB3) reported 2 minutes ago

  @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago

  Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 5 minutes ago

  Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 5 minutes ago

  A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 8 minutes ago

  BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK

• 
  Omar (@TheAghaSays) reported 11 minutes ago

  Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd

• 
  kathleen brooks (@KATHLEENBROOKS) reported 15 minutes ago

  What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

• 
  Rob (@possiblydefinit) reported 20 minutes ago

  @xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 23 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  Amyk22 (@amy_kunchome) reported 24 minutes ago

  @XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 28 minutes ago

  EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK

• 
  Cristian Faúndez (@cfaundezc) reported 30 minutes ago

  @Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK

• 
  PKwiatek 🪬 (@pawelkwiatek97) reported 31 minutes ago

  @VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.

• 
  David23 (@Rendezvous2332) reported 32 minutes ago

  @niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?

• 
  DaaViiD (@Dee_Mirage) reported 34 minutes ago

  @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

• 
  Mark Dampier (@MarkDampier) reported 40 minutes ago

  @FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!

• 
  Abdullah Bassam (@abdbassam) reported 42 minutes ago

  @XTBUK the application not working. I can not anmend or close open XAUSAD positions

• 
  kathleen brooks (@KATHLEENBROOKS) reported 46 minutes ago

  More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

• 
  kelly-louise herbert (@kellylouisemoo) reported 49 minutes ago

  @XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪

• 
  Detesto admitir que (@odeioadmitirque) reported 50 minutes ago

  @Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,

• 
  kathleen brooks (@KATHLEENBROOKS) reported 51 minutes ago

  Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 52 minutes ago

  There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK

• 
  johannes (@yohanne56859746) reported 52 minutes ago

  @KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.

• 
  jnbianco (@jnBianco) reported 52 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Moi Meme (@marc762714) reported 53 minutes ago

  @xtbfr Dites XTB, serveur down ?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago

  The AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 57 minutes ago

  Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 60 minutes ago

  GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

• 
  Axel F 🤠 (@BoabSideshow) reported 1 hour ago

  @XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 1 hour ago

  @Matix_VE @xtbpl Damn let’s go broski