xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 5, 12:00 PM EDT	0	0
Jul 5, 12:20 PM EDT	0	0
Jul 5, 12:40 PM EDT	0	0
Jul 5, 1:00 PM EDT	0	0
Jul 5, 1:20 PM EDT	0	0
Jul 5, 1:40 PM EDT	0	0
Jul 5, 2:00 PM EDT	0	0
Jul 5, 2:20 PM EDT	0	0
Jul 5, 2:40 PM EDT	0	0
Jul 5, 3:00 PM EDT	0	0
Jul 5, 3:20 PM EDT	0	0
Jul 5, 3:40 PM EDT	0	0
Jul 5, 4:00 PM EDT	0	0
Jul 5, 4:20 PM EDT	0	0
Jul 5, 4:40 PM EDT	0	0
Jul 5, 5:00 PM EDT	0	0
Jul 5, 5:20 PM EDT	0	0
Jul 5, 5:40 PM EDT	0	0
Jul 5, 6:00 PM EDT	0	0
Jul 5, 6:20 PM EDT	0	0
Jul 5, 6:40 PM EDT	0	0
Jul 5, 7:00 PM EDT	0	0
Jul 5, 7:20 PM EDT	0	0
Jul 5, 7:40 PM EDT	0	0
Jul 5, 8:00 PM EDT	0	0
Jul 5, 8:20 PM EDT	0	0
Jul 5, 8:40 PM EDT	0	0
Jul 5, 9:00 PM EDT	0	0
Jul 5, 9:20 PM EDT	0	0
Jul 5, 9:40 PM EDT	0	0
Jul 5, 10:00 PM EDT	0	0
Jul 5, 10:20 PM EDT	0	0
Jul 5, 10:40 PM EDT	0	0
Jul 5, 11:00 PM EDT	0	0
Jul 5, 11:20 PM EDT	0	0
Jul 5, 11:40 PM EDT	0	0
Jul 6, 12:00 AM EDT	0	0
Jul 6, 12:20 AM EDT	0	0
Jul 6, 12:40 AM EDT	0	0
Jul 6, 1:00 AM EDT	0	0
Jul 6, 1:20 AM EDT	0	0
Jul 6, 1:40 AM EDT	0	0
Jul 6, 2:00 AM EDT	0	0
Jul 6, 2:20 AM EDT	0	0
Jul 6, 2:40 AM EDT	0	0
Jul 6, 3:00 AM EDT	0	0
Jul 6, 3:20 AM EDT	0	0
Jul 6, 3:40 AM EDT	0	0
Jul 6, 4:00 AM EDT	0	0
Jul 6, 4:20 AM EDT	0	0
Jul 6, 4:40 AM EDT	0	0
Jul 6, 5:00 AM EDT	0	0
Jul 6, 5:20 AM EDT	0	0
Jul 6, 5:40 AM EDT	0	0
Jul 6, 6:00 AM EDT	0	0
Jul 6, 6:20 AM EDT	0	0
Jul 6, 6:40 AM EDT	0	0
Jul 6, 7:00 AM EDT	0	0
Jul 6, 7:20 AM EDT	0	0
Jul 6, 7:40 AM EDT	0	0
Jul 6, 8:00 AM EDT	0	0
Jul 6, 8:20 AM EDT	0	0
Jul 6, 8:40 AM EDT	0	0
Jul 6, 9:00 AM EDT	0	0
Jul 6, 9:20 AM EDT	0	0
Jul 6, 9:40 AM EDT	0	0
Jul 6, 10:00 AM EDT	0	0
Jul 6, 10:20 AM EDT	0	0
Jul 6, 10:40 AM EDT	0	0
Jul 6, 11:00 AM EDT	0	0
Jul 6, 11:20 AM EDT	0	0
Jul 6, 11:40 AM EDT	0	0
Jul 6, 12:00 PM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Trading platform (42%)
Website (33%)
Login (17%)
Withdrawals (4%)
Deposits (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Frankfurt am Main	Withdrawals	3 days ago
Riemst	Trading platform	3 days ago
Paris	Trading platform	3 days ago
Paris	Trading platform	3 days ago
Uppsala	Website	7 days ago
Aldingen	Trading platform	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

kathleen brooks (@KATHLEENBROOKS) reported 1 minute ago
The entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 2 minutes ago
There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 2 minutes ago
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
David23 (@Rendezvous2332) reported 2 minutes ago
@niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?
johannes (@yohanne56859746) reported 6 minutes ago
@KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?
Axel F 🤠 (@BoabSideshow) reported 8 minutes ago
@XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄
guigui (@guigui_dusud) reported 9 minutes ago
@xtbfr what happen with server ! No connections ! 5 min before news !
kathleen brooks (@KATHLEENBROOKS) reported 9 minutes ago
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
Greg (@Greg08099243) reported 10 minutes ago
@xtbpl Xtb France also down , seem whole Europe xtb is non working
Cristian Faúndez (@cfaundezc) reported 13 minutes ago
@XTBUK When the global issue will be resolve? muchos traders affected....
John Stepek (@John_Stepek) reported 18 minutes ago
@anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see
kathleen brooks (@KATHLEENBROOKS) reported 32 minutes ago
Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 32 minutes ago
EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
FlickyThaCreator 🎥 (@Flicky2k) reported 34 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
kathleen brooks (@KATHLEENBROOKS) reported 36 minutes ago
Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
Rob (@possiblydefinit) reported 36 minutes ago
@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
David23 (@Rendezvous2332) reported 39 minutes ago
@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
Travis (@MrSaturnTweets) reported 39 minutes ago
@XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla
Rob (@possiblydefinit) reported 40 minutes ago
@KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
Moi Meme (@marc762714) reported 43 minutes ago
@Greg08099243 @xtbfr seems to be down in all countries...
Abdullah Bassam (@abdbassam) reported 44 minutes ago
@XTBUK the application not working. I can not anmend or close open XAUSAD positions
kathleen brooks (@KATHLEENBROOKS) reported 46 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 49 minutes ago
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
Rob (@possiblydefinit) reported 50 minutes ago
@XTBUK I am really struggling with the XTB platform. Its got to be the worst trading platform I've ever used. I just generated some reports. All completely wrong. XStation 5 is awful. Struggling for days to get help. Defo need to move my account to another broker
Rob (@possiblydefinit) reported 51 minutes ago
@XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???
kathleen brooks (@KATHLEENBROOKS) reported 53 minutes ago
Nvidia down 1.4% so far today ahead of Wednesday’s all important earnings report. @XTBUK
David (@DGrushchenko) reported 54 minutes ago
@xtbes Charts down and consistently getting logged in and out please fix ASAP
Rob (@possiblydefinit) reported 54 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
tfanget (@tfanget) reported 55 minutes ago
@xtbfr down ?
Stefanos (@stefan6490) reported 57 minutes ago
@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.