xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 11, 7:20 AM EDT	0	0
Jul 11, 7:40 AM EDT	0	0
Jul 11, 8:00 AM EDT	0	0
Jul 11, 8:20 AM EDT	0	0
Jul 11, 8:40 AM EDT	0	0
Jul 11, 9:00 AM EDT	0	0
Jul 11, 9:20 AM EDT	0	0
Jul 11, 9:40 AM EDT	0	0
Jul 11, 10:00 AM EDT	0	0
Jul 11, 10:20 AM EDT	0	0
Jul 11, 10:40 AM EDT	0	0
Jul 11, 11:00 AM EDT	0	0
Jul 11, 11:20 AM EDT	0	0
Jul 11, 11:40 AM EDT	0	0
Jul 11, 12:00 PM EDT	0	0
Jul 11, 12:20 PM EDT	0	0
Jul 11, 12:40 PM EDT	0	0
Jul 11, 1:00 PM EDT	0	0
Jul 11, 1:20 PM EDT	0	0
Jul 11, 1:40 PM EDT	0	0
Jul 11, 2:00 PM EDT	0	0
Jul 11, 2:20 PM EDT	0	0
Jul 11, 2:40 PM EDT	0	0
Jul 11, 3:00 PM EDT	0	0
Jul 11, 3:20 PM EDT	0	0
Jul 11, 3:40 PM EDT	0	0
Jul 11, 4:00 PM EDT	0	0
Jul 11, 4:20 PM EDT	0	0
Jul 11, 4:40 PM EDT	0	0
Jul 11, 5:00 PM EDT	0	0
Jul 11, 5:20 PM EDT	0	0
Jul 11, 5:40 PM EDT	0	0
Jul 11, 6:00 PM EDT	0	0
Jul 11, 6:20 PM EDT	0	0
Jul 11, 6:40 PM EDT	0	0
Jul 11, 7:00 PM EDT	0	0
Jul 11, 7:20 PM EDT	0	0
Jul 11, 7:40 PM EDT	0	0
Jul 11, 8:00 PM EDT	0	0
Jul 11, 8:20 PM EDT	0	0
Jul 11, 8:40 PM EDT	0	0
Jul 11, 9:00 PM EDT	0	0
Jul 11, 9:20 PM EDT	0	0
Jul 11, 9:40 PM EDT	0	0
Jul 11, 10:00 PM EDT	0	0
Jul 11, 10:20 PM EDT	0	0
Jul 11, 10:40 PM EDT	0	0
Jul 11, 11:00 PM EDT	0	0
Jul 11, 11:20 PM EDT	0	0
Jul 11, 11:40 PM EDT	0	0
Jul 12, 12:00 AM EDT	0	0
Jul 12, 12:20 AM EDT	0	0
Jul 12, 12:40 AM EDT	0	0
Jul 12, 1:00 AM EDT	0	0
Jul 12, 1:20 AM EDT	0	0
Jul 12, 1:40 AM EDT	0	0
Jul 12, 2:00 AM EDT	0	0
Jul 12, 2:20 AM EDT	0	0
Jul 12, 2:40 AM EDT	0	0
Jul 12, 3:00 AM EDT	0	0
Jul 12, 3:20 AM EDT	0	0
Jul 12, 3:40 AM EDT	0	0
Jul 12, 4:00 AM EDT	0	0
Jul 12, 4:20 AM EDT	0	0
Jul 12, 4:40 AM EDT	0	0
Jul 12, 5:00 AM EDT	0	0
Jul 12, 5:20 AM EDT	0	0
Jul 12, 5:40 AM EDT	0	0
Jul 12, 6:00 AM EDT	0	0
Jul 12, 6:20 AM EDT	0	0
Jul 12, 6:40 AM EDT	0	0
Jul 12, 7:00 AM EDT	0	0
Jul 12, 7:20 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Trading platform (43%)
Website (30%)
Login (17%)
Withdrawals (4%)
Deposits (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Frankfurt am Main	Withdrawals	9 days ago
Riemst	Trading platform	9 days ago
Paris	Trading platform	9 days ago
Paris	Trading platform	9 days ago
Uppsala	Website	13 days ago
Aldingen	Trading platform	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

kingscrown (@kingscrownBTC) reported 40 seconds ago
@xtbpl 4,1 not bad
kathleen brooks (@KATHLEENBROOKS) reported 2 minutes ago
The AI trade is not slowing down. - Nvidia up 2.4% after moving into AI chips for PCs - micron extending gains, up 4% in pre market. - likewise, sandisk up 4%. These names can drive US indices to fresh records today if gains are maintained. @XTBUK
jnbianco (@jnBianco) reported 4 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
Backdoormaster (@backdooormaster) reported 5 minutes ago
@XTBUK system down?
kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago
The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 7 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
Stefanos (@stefan6490) reported 8 minutes ago
@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
John (@JohnHopkins_) reported 14 minutes ago
@XTBUK 79% lose money? **** that ****!
Grünspan (@LodzermenschXIX) reported 16 minutes ago
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
kathleen brooks (@KATHLEENBROOKS) reported 18 minutes ago
A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK
Mark Dampier (@MarkDampier) reported 20 minutes ago
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
Rob (@possiblydefinit) reported 21 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago
Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
Moi Meme (@marc762714) reported 24 minutes ago
@Greg08099243 @xtbfr seems to be down in all countries...
kathleen brooks (@KATHLEENBROOKS) reported 28 minutes ago
The bank of Japan is intervening in the yen to strengthen it. USDJPY is down 0.7% today and is backing away from The 162 level. The issue is, how long can intervention boost the yen? It doesn’t seem to have done much so far. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 28 minutes ago
There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
Don the Donut (@DonTheDonut) reported 28 minutes ago
@XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.
kathleen brooks (@KATHLEENBROOKS) reported 31 minutes ago
BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
Vladimír B (@VladimrB3) reported 37 minutes ago
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
PePerShots (@pepershots) reported 37 minutes ago from Zaspa-Rozstaje, Pomerania
. @xtbpl is down, hope this is not a second #ING
Amyk22 (@amy_kunchome) reported 37 minutes ago
@XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?
David (@DGrushchenko) reported 37 minutes ago
@xtbes Charts down and consistently getting logged in and out please fix ASAP
Rob (@possiblydefinit) reported 38 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
kathleen brooks (@KATHLEENBROOKS) reported 39 minutes ago
More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK
The Spurs Express (@TheSpursExpress) reported 44 minutes ago
🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS
kathleen brooks (@KATHLEENBROOKS) reported 47 minutes ago
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
Rob (@possiblydefinit) reported 49 minutes ago
@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
kathleen brooks (@KATHLEENBROOKS) reported 52 minutes ago
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 55 minutes ago
The month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK
Rob (@possiblydefinit) reported 60 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.