xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 24, 6:40 AM EDT	0	0
Apr 24, 7:00 AM EDT	0	0
Apr 24, 7:20 AM EDT	0	0
Apr 24, 7:40 AM EDT	0	0
Apr 24, 8:00 AM EDT	0	0
Apr 24, 8:20 AM EDT	0	0
Apr 24, 8:40 AM EDT	0	0
Apr 24, 9:00 AM EDT	0	0
Apr 24, 9:20 AM EDT	0	0
Apr 24, 9:40 AM EDT	0	0
Apr 24, 10:00 AM EDT	0	0
Apr 24, 10:20 AM EDT	0	0
Apr 24, 10:40 AM EDT	0	0
Apr 24, 11:00 AM EDT	0	0
Apr 24, 11:20 AM EDT	0	0
Apr 24, 11:40 AM EDT	0	0
Apr 24, 12:00 PM EDT	0	0
Apr 24, 12:20 PM EDT	0	0
Apr 24, 12:40 PM EDT	0	0
Apr 24, 1:00 PM EDT	0	0
Apr 24, 1:20 PM EDT	0	0
Apr 24, 1:40 PM EDT	0	0
Apr 24, 2:00 PM EDT	0	0
Apr 24, 2:20 PM EDT	0	0
Apr 24, 2:40 PM EDT	0	0
Apr 24, 3:00 PM EDT	0	0
Apr 24, 3:20 PM EDT	0	0
Apr 24, 3:40 PM EDT	0	0
Apr 24, 4:00 PM EDT	0	0
Apr 24, 4:20 PM EDT	0	0
Apr 24, 4:40 PM EDT	0	0
Apr 24, 5:00 PM EDT	0	0
Apr 24, 5:20 PM EDT	0	0
Apr 24, 5:40 PM EDT	0	0
Apr 24, 6:00 PM EDT	0	0
Apr 24, 6:20 PM EDT	0	0
Apr 24, 6:40 PM EDT	0	0
Apr 24, 7:00 PM EDT	0	0
Apr 24, 7:20 PM EDT	0	0
Apr 24, 7:40 PM EDT	0	0
Apr 24, 8:00 PM EDT	0	0
Apr 24, 8:20 PM EDT	0	0
Apr 24, 8:40 PM EDT	0	0
Apr 24, 9:00 PM EDT	0	0
Apr 24, 9:20 PM EDT	0	0
Apr 24, 9:40 PM EDT	0	0
Apr 24, 10:00 PM EDT	0	0
Apr 24, 10:20 PM EDT	0	0
Apr 24, 10:40 PM EDT	0	0
Apr 24, 11:00 PM EDT	0	0
Apr 24, 11:20 PM EDT	0	0
Apr 24, 11:40 PM EDT	0	0
Apr 25, 12:00 AM EDT	0	0
Apr 25, 12:20 AM EDT	0	0
Apr 25, 12:40 AM EDT	0	0
Apr 25, 1:00 AM EDT	0	0
Apr 25, 1:20 AM EDT	0	0
Apr 25, 1:40 AM EDT	0	0
Apr 25, 2:00 AM EDT	0	0
Apr 25, 2:20 AM EDT	0	0
Apr 25, 2:40 AM EDT	0	0
Apr 25, 3:00 AM EDT	0	0
Apr 25, 3:20 AM EDT	0	0
Apr 25, 3:40 AM EDT	0	0
Apr 25, 4:00 AM EDT	0	0
Apr 25, 4:20 AM EDT	0	0
Apr 25, 4:40 AM EDT	0	0
Apr 25, 5:00 AM EDT	0	0
Apr 25, 5:20 AM EDT	0	0
Apr 25, 5:40 AM EDT	0	0
Apr 25, 6:00 AM EDT	0	0
Apr 25, 6:20 AM EDT	0	0
Apr 25, 6:40 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (36%)
Website (30%)
Trading platform (29%)
Withdrawals (4%)
Deposits (1%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	3 days ago
Sankt Johann in Tirol	Website	13 days ago
Bad Vilbel	Login	23 days ago
Duisburg	Website	24 days ago
Gummersbach	Website	24 days ago
Hattingen	Login	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

FlickyThaCreator 🎥 (@Flicky2k) reported 5 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
kathleen brooks (@KATHLEENBROOKS) reported 7 minutes ago
GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 9 minutes ago
There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
Abhishek Singh (@why_abhishek) reported 9 minutes ago
@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
PePerShots (@pepershots) reported 11 minutes ago from Zaspa-Rozstaje, Pomerania
. @xtbpl is down, hope this is not a second #ING
Backdoormaster (@backdooormaster) reported 13 minutes ago
@XTBUK system down?
Mark Dampier (@MarkDampier) reported 15 minutes ago
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
kathleen brooks (@KATHLEENBROOKS) reported 16 minutes ago
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 18 minutes ago
BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 20 minutes ago
Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
Poposky📈 #ENDSARS #ENDSWAT (@KingJohntille) reported 23 minutes ago
@XTBUK Please I have been trying to withdraw with my domicilary GTBANK account from Nigeria for over a year now...🤔 can anyone help
DaaViiD (@Dee_Mirage) reported 24 minutes ago
@cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??
Rob (@possiblydefinit) reported 25 minutes ago
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
kathleen brooks (@KATHLEENBROOKS) reported 26 minutes ago
Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
Moi Meme (@marc762714) reported 26 minutes ago
@xtbfr Dites XTB, serveur down ?
Stefanos (@stefan6490) reported 28 minutes ago
@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
Don the Donut (@DonTheDonut) reported 29 minutes ago
@XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.
kathleen brooks (@KATHLEENBROOKS) reported 42 minutes ago
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
Greg (@Greg08099243) reported 43 minutes ago
@xtbpl Xtb France also down , seem whole Europe xtb is non working
kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago
Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK
jnbianco (@jnBianco) reported 48 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
Rob (@possiblydefinit) reported 53 minutes ago
@XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???
kathleen brooks (@KATHLEENBROOKS) reported 53 minutes ago
30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK
Rob (@possiblydefinit) reported 53 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
Amyk22 (@amy_kunchome) reported 55 minutes ago
@XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?
Rob (@possiblydefinit) reported 55 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
Dirinkano T-Shirts (@DirinkanoStore) reported 1 hour ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
kathleen brooks (@KATHLEENBROOKS) reported 1 hour ago
The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 1 hour ago
There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
FlickyThaCreator 🎥 (@Flicky2k) reported 1 hour ago
@Matix_VE @xtbpl Damn let’s go broski