xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 29, 4:20 AM EDT	0	0
Apr 29, 4:40 AM EDT	0	0
Apr 29, 5:00 AM EDT	0	0
Apr 29, 5:20 AM EDT	0	0
Apr 29, 5:40 AM EDT	0	0
Apr 29, 6:00 AM EDT	0	0
Apr 29, 6:20 AM EDT	0	0
Apr 29, 6:40 AM EDT	0	0
Apr 29, 7:00 AM EDT	0	0
Apr 29, 7:20 AM EDT	0	0
Apr 29, 7:40 AM EDT	0	0
Apr 29, 8:00 AM EDT	0	0
Apr 29, 8:20 AM EDT	0	0
Apr 29, 8:40 AM EDT	0	0
Apr 29, 9:00 AM EDT	0	0
Apr 29, 9:20 AM EDT	0	0
Apr 29, 9:40 AM EDT	0	0
Apr 29, 10:00 AM EDT	0	0
Apr 29, 10:20 AM EDT	0	0
Apr 29, 10:40 AM EDT	0	0
Apr 29, 11:00 AM EDT	0	0
Apr 29, 11:20 AM EDT	0	0
Apr 29, 11:40 AM EDT	0	0
Apr 29, 12:00 PM EDT	0	0
Apr 29, 12:20 PM EDT	0	0
Apr 29, 12:40 PM EDT	0	0
Apr 29, 1:00 PM EDT	0	0
Apr 29, 1:20 PM EDT	0	0
Apr 29, 1:40 PM EDT	0	0
Apr 29, 2:00 PM EDT	0	0
Apr 29, 2:20 PM EDT	0	0
Apr 29, 2:40 PM EDT	0	0
Apr 29, 3:00 PM EDT	0	0
Apr 29, 3:20 PM EDT	0	0
Apr 29, 3:40 PM EDT	0	0
Apr 29, 4:00 PM EDT	0	0
Apr 29, 4:20 PM EDT	0	0
Apr 29, 4:40 PM EDT	0	0
Apr 29, 5:00 PM EDT	0	0
Apr 29, 5:20 PM EDT	0	0
Apr 29, 5:40 PM EDT	0	0
Apr 29, 6:00 PM EDT	0	0
Apr 29, 6:20 PM EDT	0	0
Apr 29, 6:40 PM EDT	0	0
Apr 29, 7:00 PM EDT	0	0
Apr 29, 7:20 PM EDT	0	0
Apr 29, 7:40 PM EDT	0	0
Apr 29, 8:00 PM EDT	0	0
Apr 29, 8:20 PM EDT	0	0
Apr 29, 8:40 PM EDT	0	0
Apr 29, 9:00 PM EDT	0	0
Apr 29, 9:20 PM EDT	0	0
Apr 29, 9:40 PM EDT	0	0
Apr 29, 10:00 PM EDT	0	0
Apr 29, 10:20 PM EDT	0	0
Apr 29, 10:40 PM EDT	0	0
Apr 29, 11:00 PM EDT	0	0
Apr 29, 11:20 PM EDT	0	0
Apr 29, 11:40 PM EDT	0	0
Apr 30, 12:00 AM EDT	0	0
Apr 30, 12:20 AM EDT	0	0
Apr 30, 12:40 AM EDT	0	0
Apr 30, 1:00 AM EDT	0	0
Apr 30, 1:20 AM EDT	0	0
Apr 30, 1:40 AM EDT	0	0
Apr 30, 2:00 AM EDT	0	0
Apr 30, 2:20 AM EDT	0	0
Apr 30, 2:40 AM EDT	0	0
Apr 30, 3:00 AM EDT	0	0
Apr 30, 3:20 AM EDT	0	0
Apr 30, 3:40 AM EDT	0	0
Apr 30, 4:00 AM EDT	0	0
Apr 30, 4:20 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (41%)
Trading platform (27%)
Website (26%)
Withdrawals (4%)
Deposits (1%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Login	1 day ago
Berlin	Login	8 days ago
Sankt Johann in Tirol	Website	18 days ago
Bad Vilbel	Login	28 days ago
Duisburg	Website	29 days ago
Gummersbach	Website	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

Rob (@possiblydefinit) reported 29 seconds ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster
Mark Dampier (@MarkDampier) reported 1 minute ago
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
Sky (@Sky_uaa) reported 1 minute ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
kathleen brooks (@KATHLEENBROOKS) reported 2 minutes ago
Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
Alucard14 (@MiaSanAlucard14) reported 11 minutes ago
@XTBUK is the worst piece of **** you could ever imagine.
Rob (@possiblydefinit) reported 12 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
kathleen brooks (@KATHLEENBROOKS) reported 18 minutes ago
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 19 minutes ago
If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
Rob (@possiblydefinit) reported 20 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
Rob (@possiblydefinit) reported 21 minutes ago
@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
guigui (@guigui_dusud) reported 22 minutes ago
@xtbfr what happen with server ! No connections ! 5 min before news !
kathleen brooks (@KATHLEENBROOKS) reported 22 minutes ago
What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 22 minutes ago
The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 27 minutes ago
Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK
Rose (@Esq_Rosina) reported 27 minutes ago
@xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam
Pawel (@Pawel90325690) reported 29 minutes ago
@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
kathleen brooks (@KATHLEENBROOKS) reported 30 minutes ago
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
PePerShots (@pepershots) reported 30 minutes ago from Zaspa-Rozstaje, Pomerania
. @xtbpl is down, hope this is not a second #ING
kathleen brooks (@KATHLEENBROOKS) reported 31 minutes ago
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
Detesto admitir que (@odeioadmitirque) reported 34 minutes ago
@Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,
Reda likes to trash talk (@redatrashtalks) reported 41 minutes ago
@BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix
kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
Datrader (@Andbcoin) reported 47 minutes ago
Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
The Spurs Express (@TheSpursExpress) reported 49 minutes ago
🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS
Rob (@possiblydefinit) reported 51 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
kathleen brooks (@KATHLEENBROOKS) reported 52 minutes ago
Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
Rob (@possiblydefinit) reported 55 minutes ago
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
Grünspan (@LodzermenschXIX) reported 56 minutes ago
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
Dirinkano T-Shirts (@DirinkanoStore) reported 58 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
kathleen brooks (@KATHLEENBROOKS) reported 58 minutes ago
Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK