xtb status: trading issues and outage reports
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Full Outage Map
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Problems in the last 24 hours
The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by xtb users through our website.
- Login (42%)
- Website (26%)
- Trading platform (26%)
- Withdrawals (4%)
- Deposits (1%)
Live Outage Map
The most recent xtb outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aubervilliers
|
Trading platform | 2 days ago |
|
Aix-en-Provence
|
Trading platform | 2 days ago |
 Hannover
|
Trading platform | 2 days ago |
|
Les Pins
|
Trading platform | 2 days ago |
 Bratislava
|
Website | 2 days ago |
 Prague
|
Deposits | 14 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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Vladimír B (@VladimrB3) reported@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
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kathleen brooks (@KATHLEENBROOKS) reportedA very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedBOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
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FlickyThaCreator 🎥 (@Flicky2k) reported@Matix_VE @xtbpl Damn let’s go broski
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kathleen brooks (@KATHLEENBROOKS) reportedLikewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
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SigmaStonkGrindset (@SigmaStonkGrind) reported@D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer
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Rob (@possiblydefinit) reported@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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Alucard14 (@MiaSanAlucard14) reported@XTBUK is the worst piece of **** you could ever imagine.
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Greg (@Greg08099243) reported@xtbpl Xtb France also down , seem whole Europe xtb is non working
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David (@DGrushchenko) reported@xtbes Charts down and consistently getting logged in and out please fix ASAP
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kathleen brooks (@KATHLEENBROOKS) reportedThere’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
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Datrader (@Andbcoin) reportedHi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
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Rob (@possiblydefinit) reported@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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Amyk22 (@amy_kunchome) reported@XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?
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PePerShots (@pepershots) reported from Zaspa-Rozstaje, Pomerania. @xtbpl is down, hope this is not a second #ING
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Mateus Amélio💻 (@MateusAmelio) reported@PeterSchiff @xtbpl The support!
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Sky (@Sky_uaa) reportedHey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Rob (@possiblydefinit) reported@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
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kelly-louise herbert (@kellylouisemoo) reported@XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪
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David23 (@Rendezvous2332) reported@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
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Pawel (@Pawel90325690) reported@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
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kathleen brooks (@KATHLEENBROOKS) reported30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedA tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedEBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK
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Rob (@possiblydefinit) reported@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster
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Antonio (@ANTONIO_JALIL) reportedXtb Mexico @XTBLatam @xtbes is down. Not working
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tfanget (@tfanget) reported@xtbfr down ?
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Abdullah Bassam (@abdbassam) reported@XTBUK the application not working. I can not anmend or close open XAUSAD positions
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Grünspan (@LodzermenschXIX) reported@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.