xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 15, 6:40 AM EDT	0	0
May 15, 7:00 AM EDT	0	0
May 15, 7:20 AM EDT	0	0
May 15, 7:40 AM EDT	0	0
May 15, 8:00 AM EDT	0	0
May 15, 8:20 AM EDT	0	0
May 15, 8:40 AM EDT	0	0
May 15, 9:00 AM EDT	0	0
May 15, 9:20 AM EDT	0	0
May 15, 9:40 AM EDT	0	0
May 15, 10:00 AM EDT	0	0
May 15, 10:20 AM EDT	0	0
May 15, 10:40 AM EDT	0	0
May 15, 11:00 AM EDT	0	0
May 15, 11:20 AM EDT	0	0
May 15, 11:40 AM EDT	0	0
May 15, 12:00 PM EDT	0	0
May 15, 12:20 PM EDT	0	0
May 15, 12:40 PM EDT	0	0
May 15, 1:00 PM EDT	0	0
May 15, 1:20 PM EDT	0	0
May 15, 1:40 PM EDT	0	0
May 15, 2:00 PM EDT	0	0
May 15, 2:20 PM EDT	0	0
May 15, 2:40 PM EDT	0	0
May 15, 3:00 PM EDT	0	0
May 15, 3:20 PM EDT	0	0
May 15, 3:40 PM EDT	0	0
May 15, 4:00 PM EDT	0	0
May 15, 4:20 PM EDT	0	0
May 15, 4:40 PM EDT	0	0
May 15, 5:00 PM EDT	0	0
May 15, 5:20 PM EDT	0	0
May 15, 5:40 PM EDT	0	0
May 15, 6:00 PM EDT	0	0
May 15, 6:20 PM EDT	0	0
May 15, 6:40 PM EDT	0	0
May 15, 7:00 PM EDT	0	0
May 15, 7:20 PM EDT	0	0
May 15, 7:40 PM EDT	0	0
May 15, 8:00 PM EDT	0	0
May 15, 8:20 PM EDT	0	0
May 15, 8:40 PM EDT	0	0
May 15, 9:00 PM EDT	0	0
May 15, 9:20 PM EDT	0	0
May 15, 9:40 PM EDT	0	0
May 15, 10:00 PM EDT	0	0
May 15, 10:20 PM EDT	0	0
May 15, 10:40 PM EDT	0	0
May 15, 11:00 PM EDT	0	0
May 15, 11:20 PM EDT	0	0
May 15, 11:40 PM EDT	0	0
May 16, 12:00 AM EDT	0	0
May 16, 12:20 AM EDT	0	0
May 16, 12:40 AM EDT	0	0
May 16, 1:00 AM EDT	0	0
May 16, 1:20 AM EDT	0	0
May 16, 1:40 AM EDT	0	0
May 16, 2:00 AM EDT	0	0
May 16, 2:20 AM EDT	0	0
May 16, 2:40 AM EDT	0	0
May 16, 3:00 AM EDT	0	0
May 16, 3:20 AM EDT	0	0
May 16, 3:40 AM EDT	0	0
May 16, 4:00 AM EDT	0	0
May 16, 4:20 AM EDT	0	0
May 16, 4:40 AM EDT	0	0
May 16, 5:00 AM EDT	0	0
May 16, 5:20 AM EDT	0	0
May 16, 5:40 AM EDT	0	0
May 16, 6:00 AM EDT	0	0
May 16, 6:20 AM EDT	0	0
May 16, 6:40 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (45%)
Website (26%)
Trading platform (22%)
Withdrawals (5%)
Deposits (3%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Prague	Deposits	3 days ago
Garbsen	Website	3 days ago
Schwarzenbek	Website	3 days ago
Gelnhausen	Login	3 days ago
Achim	Login	8 days ago
Marseille	Login	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

Pawel (@Pawel90325690) reported 51 seconds ago
@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
kathleen brooks (@KATHLEENBROOKS) reported 2 minutes ago
BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago
Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago
A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
kelly-louise herbert (@kellylouisemoo) reported 4 minutes ago
@XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪
Moi Meme (@marc762714) reported 5 minutes ago
@xtbfr Dites XTB, serveur down ?
Cristian Faúndez (@cfaundezc) reported 5 minutes ago
@XTBUK When the global issue will be resolve? muchos traders affected....
kathleen brooks (@KATHLEENBROOKS) reported 5 minutes ago
There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
Datrader (@Andbcoin) reported 7 minutes ago
Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
FlickyThaCreator 🎥 (@Flicky2k) reported 7 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
The Spurs Express (@TheSpursExpress) reported 9 minutes ago
🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS
Rob (@possiblydefinit) reported 14 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
John Stepek (@John_Stepek) reported 14 minutes ago
@anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see
FlickyThaCreator 🎥 (@Flicky2k) reported 15 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
kathleen brooks (@KATHLEENBROOKS) reported 19 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 21 minutes ago
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
David23 (@Rendezvous2332) reported 23 minutes ago
@niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?
kathleen brooks (@KATHLEENBROOKS) reported 26 minutes ago
Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
Stefanos (@stefan6490) reported 31 minutes ago
@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
tfanget (@tfanget) reported 34 minutes ago
@xtbfr down ?
SigmaStonkGrindset (@SigmaStonkGrind) reported 34 minutes ago
@D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer
johannes (@yohanne56859746) reported 44 minutes ago
@KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?
Grünspan (@LodzermenschXIX) reported 45 minutes ago
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
PePerShots (@pepershots) reported 45 minutes ago from Zaspa-Rozstaje, Pomerania
. @xtbpl is down, hope this is not a second #ING
Jed Frankowski (@JedFrankowski) reported 47 minutes ago
Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb
Rob (@possiblydefinit) reported 50 minutes ago
@KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
Vladimír B (@VladimrB3) reported 51 minutes ago
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
kathleen brooks (@KATHLEENBROOKS) reported 58 minutes ago
Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK