xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 19, 3:20 PM EDT	0	0
May 19, 3:40 PM EDT	0	0
May 19, 4:00 PM EDT	0	0
May 19, 4:20 PM EDT	0	0
May 19, 4:40 PM EDT	0	0
May 19, 5:00 PM EDT	0	0
May 19, 5:20 PM EDT	0	0
May 19, 5:40 PM EDT	0	0
May 19, 6:00 PM EDT	0	0
May 19, 6:20 PM EDT	0	0
May 19, 6:40 PM EDT	0	0
May 19, 7:00 PM EDT	0	0
May 19, 7:20 PM EDT	0	0
May 19, 7:40 PM EDT	0	0
May 19, 8:00 PM EDT	0	0
May 19, 8:20 PM EDT	0	0
May 19, 8:40 PM EDT	0	0
May 19, 9:00 PM EDT	0	0
May 19, 9:20 PM EDT	0	0
May 19, 9:40 PM EDT	0	0
May 19, 10:00 PM EDT	0	0
May 19, 10:20 PM EDT	0	0
May 19, 10:40 PM EDT	0	0
May 19, 11:00 PM EDT	0	0
May 19, 11:20 PM EDT	0	0
May 19, 11:40 PM EDT	0	0
May 20, 12:00 AM EDT	0	0
May 20, 12:20 AM EDT	0	0
May 20, 12:40 AM EDT	0	0
May 20, 1:00 AM EDT	0	0
May 20, 1:20 AM EDT	0	0
May 20, 1:40 AM EDT	0	0
May 20, 2:00 AM EDT	0	0
May 20, 2:20 AM EDT	0	0
May 20, 2:40 AM EDT	0	0
May 20, 3:00 AM EDT	0	0
May 20, 3:20 AM EDT	0	0
May 20, 3:40 AM EDT	0	0
May 20, 4:00 AM EDT	0	0
May 20, 4:20 AM EDT	0	0
May 20, 4:40 AM EDT	0	0
May 20, 5:00 AM EDT	0	0
May 20, 5:20 AM EDT	0	0
May 20, 5:40 AM EDT	0	0
May 20, 6:00 AM EDT	0	0
May 20, 6:20 AM EDT	0	0
May 20, 6:40 AM EDT	0	0
May 20, 7:00 AM EDT	0	0
May 20, 7:20 AM EDT	0	0
May 20, 7:40 AM EDT	0	0
May 20, 8:00 AM EDT	0	0
May 20, 8:20 AM EDT	0	0
May 20, 8:40 AM EDT	0	0
May 20, 9:00 AM EDT	0	0
May 20, 9:20 AM EDT	0	0
May 20, 9:40 AM EDT	0	0
May 20, 10:00 AM EDT	0	0
May 20, 10:20 AM EDT	0	0
May 20, 10:40 AM EDT	0	0
May 20, 11:00 AM EDT	0	0
May 20, 11:20 AM EDT	0	0
May 20, 11:40 AM EDT	0	0
May 20, 12:00 PM EDT	0	0
May 20, 12:20 PM EDT	0	0
May 20, 12:40 PM EDT	0	0
May 20, 1:00 PM EDT	0	0
May 20, 1:20 PM EDT	0	0
May 20, 1:40 PM EDT	0	0
May 20, 2:00 PM EDT	0	0
May 20, 2:20 PM EDT	0	0
May 20, 2:40 PM EDT	0	0
May 20, 3:00 PM EDT	0	0
May 20, 3:20 PM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (45%)
Website (26%)
Trading platform (22%)
Withdrawals (5%)
Deposits (3%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Prague	Deposits	7 days ago
Garbsen	Website	7 days ago
Schwarzenbek	Website	7 days ago
Gelnhausen	Login	7 days ago
Achim	Login	12 days ago
Marseille	Login	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

Rob (@possiblydefinit) reported 22 seconds ago
@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
kathleen brooks (@KATHLEENBROOKS) reported 58 seconds ago
Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
FlickyThaCreator 🎥 (@Flicky2k) reported 4 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
kathleen brooks (@KATHLEENBROOKS) reported 5 minutes ago
The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
Don the Donut (@DonTheDonut) reported 6 minutes ago
@XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.
Moi Meme (@marc762714) reported 8 minutes ago
@xtbfr Dites XTB, serveur down ?
kathleen brooks (@KATHLEENBROOKS) reported 10 minutes ago
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 18 minutes ago
Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK
Abhishek Singh (@why_abhishek) reported 18 minutes ago
@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
kathleen brooks (@KATHLEENBROOKS) reported 19 minutes ago
GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
Travis (@MrSaturnTweets) reported 21 minutes ago
@XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla
kingscrown (@kingscrownBTC) reported 23 minutes ago
@xtbpl 4,1 not bad
Rob (@possiblydefinit) reported 24 minutes ago
@XTBUK I am really struggling with the XTB platform. Its got to be the worst trading platform I've ever used. I just generated some reports. All completely wrong. XStation 5 is awful. Struggling for days to get help. Defo need to move my account to another broker
David23 (@Rendezvous2332) reported 30 minutes ago
@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported 30 minutes ago
@XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!
Stefanos (@stefan6490) reported 31 minutes ago
@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
SigmaStonkGrindset (@SigmaStonkGrind) reported 34 minutes ago
@D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer
kathleen brooks (@KATHLEENBROOKS) reported 35 minutes ago
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
Moi Meme (@marc762714) reported 38 minutes ago
@Greg08099243 @xtbfr seems to be down in all countries...
Grünspan (@LodzermenschXIX) reported 38 minutes ago
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
Rob (@possiblydefinit) reported 44 minutes ago
@KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
kathleen brooks (@KATHLEENBROOKS) reported 46 minutes ago
Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
Rob (@possiblydefinit) reported 48 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
kathleen brooks (@KATHLEENBROOKS) reported 49 minutes ago
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
Rob (@possiblydefinit) reported 49 minutes ago
@xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.
Rob (@possiblydefinit) reported 49 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster
Rob (@possiblydefinit) reported 51 minutes ago
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
jnbianco (@jnBianco) reported 57 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
kathleen brooks (@KATHLEENBROOKS) reported 59 minutes ago
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
Cristian Faúndez (@cfaundezc) reported 60 minutes ago
@XTBUK When the global issue will be resolve? muchos traders affected....