xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0
Apr 23, 9:40 AM EDT	0	0
Apr 23, 10:00 AM EDT	0	0
Apr 23, 10:20 AM EDT	0	0
Apr 23, 10:40 AM EDT	0	0
Apr 23, 11:00 AM EDT	0	0
Apr 23, 11:20 AM EDT	0	0
Apr 23, 11:40 AM EDT	0	0
Apr 23, 12:00 PM EDT	0	0
Apr 23, 12:20 PM EDT	0	0
Apr 23, 12:40 PM EDT	0	0
Apr 23, 1:00 PM EDT	0	0
Apr 23, 1:20 PM EDT	0	0
Apr 23, 1:40 PM EDT	0	0
Apr 23, 2:00 PM EDT	0	0
Apr 23, 2:20 PM EDT	0	0
Apr 23, 2:40 PM EDT	0	0
Apr 23, 3:00 PM EDT	0	0
Apr 23, 3:20 PM EDT	0	0
Apr 23, 3:40 PM EDT	0	0
Apr 23, 4:00 PM EDT	0	0
Apr 23, 4:20 PM EDT	0	0
Apr 23, 4:40 PM EDT	0	0
Apr 23, 5:00 PM EDT	0	0
Apr 23, 5:20 PM EDT	0	0
Apr 23, 5:40 PM EDT	0	0
Apr 23, 6:00 PM EDT	0	0
Apr 23, 6:20 PM EDT	0	0
Apr 23, 6:40 PM EDT	0	0
Apr 23, 7:00 PM EDT	0	0
Apr 23, 7:20 PM EDT	0	0
Apr 23, 7:40 PM EDT	0	0
Apr 23, 8:00 PM EDT	0	0
Apr 23, 8:20 PM EDT	0	0
Apr 23, 8:40 PM EDT	0	0
Apr 23, 9:00 PM EDT	0	0
Apr 23, 9:20 PM EDT	0	0
Apr 23, 9:40 PM EDT	0	0
Apr 23, 10:00 PM EDT	0	0
Apr 23, 10:20 PM EDT	0	0
Apr 23, 10:40 PM EDT	0	0
Apr 23, 11:00 PM EDT	0	0
Apr 23, 11:20 PM EDT	0	0
Apr 23, 11:40 PM EDT	0	0
Apr 24, 12:00 AM EDT	0	0
Apr 24, 12:20 AM EDT	0	0
Apr 24, 12:40 AM EDT	0	0
Apr 24, 1:00 AM EDT	0	0
Apr 24, 1:20 AM EDT	0	0
Apr 24, 1:40 AM EDT	0	0
Apr 24, 2:00 AM EDT	0	0
Apr 24, 2:20 AM EDT	0	0
Apr 24, 2:40 AM EDT	0	0
Apr 24, 3:00 AM EDT	0	0
Apr 24, 3:20 AM EDT	0	0
Apr 24, 3:40 AM EDT	0	0
Apr 24, 4:00 AM EDT	0	0
Apr 24, 4:20 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (36%)
Website (30%)
Trading platform (29%)
Withdrawals (4%)
Deposits (1%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	2 days ago
Sankt Johann in Tirol	Website	12 days ago
Bad Vilbel	Login	22 days ago
Duisburg	Website	23 days ago
Gummersbach	Website	23 days ago
Hattingen	Login	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

Rob (@possiblydefinit) reported 4 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
kathleen brooks (@KATHLEENBROOKS) reported 7 minutes ago
BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
Rob (@possiblydefinit) reported 10 minutes ago
@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
FlickyThaCreator 🎥 (@Flicky2k) reported 11 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
Rob (@possiblydefinit) reported 15 minutes ago
@KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
kathleen brooks (@KATHLEENBROOKS) reported 15 minutes ago
More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK
Mateus Amélio💻 (@MateusAmelio) reported 19 minutes ago
@PeterSchiff @xtbpl The support!
DaaViiD (@Dee_Mirage) reported 20 minutes ago
@cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??
kathleen brooks (@KATHLEENBROOKS) reported 21 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 22 minutes ago
GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
Rob (@possiblydefinit) reported 23 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
Alucard14 (@MiaSanAlucard14) reported 24 minutes ago
@XTBUK is the worst piece of **** you could ever imagine.
kathleen brooks (@KATHLEENBROOKS) reported 26 minutes ago
Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 26 minutes ago
30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 31 minutes ago
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
Grünspan (@LodzermenschXIX) reported 35 minutes ago
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
Dirinkano T-Shirts (@DirinkanoStore) reported 37 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
Backdoormaster (@backdooormaster) reported 37 minutes ago
@XTBUK system down?
Don the Donut (@DonTheDonut) reported 37 minutes ago
@XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.
kathleen brooks (@KATHLEENBROOKS) reported 39 minutes ago
What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
Sky (@Sky_uaa) reported 40 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
kathleen brooks (@KATHLEENBROOKS) reported 44 minutes ago
Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago
Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
kelly-louise herbert (@kellylouisemoo) reported 51 minutes ago
@XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪
Mark Dampier (@MarkDampier) reported 53 minutes ago
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
kathleen brooks (@KATHLEENBROOKS) reported 54 minutes ago
A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK
Rob (@possiblydefinit) reported 55 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
zeshan joseph (@JosephZeshan) reported 58 minutes ago
@XTBUK - False Support / resistance breakout (advanced level)
johannes (@yohanne56859746) reported 58 minutes ago
@KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?
John Stepek (@John_Stepek) reported 59 minutes ago
@anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see