xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (58%)
• Website (24%)
• Withdrawals (6%)
• Login (6%)
• Deposits (6%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Lary-Soulan	Website	1 day ago
Sainte-Barbe	Website	1 day ago
Mannheim	Trading platform	2 days ago
Kraków	Trading platform	5 days ago
Paris	Trading platform	13 days ago
Marinilla	Trading platform	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago

  Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK

• 
  John Stepek (@John_Stepek) reported 7 minutes ago

  @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

• 
  kominkus (@kominkus) reported 10 minutes ago

  Do you have any problems with the app because it doesn't work? @XTBUK

• 
  Rob (@possiblydefinit) reported 12 minutes ago

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  Rob (@possiblydefinit) reported 14 minutes ago

  @KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 18 minutes ago

  More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

• 
  Rob (@possiblydefinit) reported 19 minutes ago

  @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

• 
  zeshan joseph (@JosephZeshan) reported 22 minutes ago

  @XTBUK - False Support / resistance breakout (advanced level)

• 
  Axel F 🤠 (@BoabSideshow) reported 23 minutes ago

  @XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄

• 
  kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago

  BPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk

• 
  kingscrown (@kingscrownBTC) reported 26 minutes ago

  @xtbpl 4,1 not bad

• 
  Rob (@possiblydefinit) reported 27 minutes ago

  @xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 30 minutes ago

  Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 30 minutes ago

  BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 31 minutes ago

  Brent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK

• 
  guigui (@guigui_dusud) reported 31 minutes ago

  @xtbfr what happen with server ! No connections ! 5 min before news !

• 
  Dirinkano T-Shirts (@DirinkanoStore) reported 33 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  SigmaStonkGrindset (@SigmaStonkGrind) reported 34 minutes ago

  @D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer

• 
  Backdoormaster (@backdooormaster) reported 36 minutes ago

  @XTBUK system down?

• 
  Rob (@possiblydefinit) reported 37 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 42 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  Rob (@possiblydefinit) reported 43 minutes ago

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster

• 
  Greg (@Greg08099243) reported 45 minutes ago

  @xtbpl Xtb France also down , seem whole Europe xtb is non working

• 
  David23 (@Rendezvous2332) reported 47 minutes ago

  @niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 47 minutes ago

  Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 49 minutes ago

  Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 51 minutes ago

  What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

• 
  Antonio (@ANTONIO_JALIL) reported 54 minutes ago

  Xtb Mexico @XTBLatam @xtbes is down. Not working

• 
  kathleen brooks (@KATHLEENBROOKS) reported 55 minutes ago

  Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 59 minutes ago

  There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK