xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 9, 5:20 AM EDT	0	0
May 9, 5:40 AM EDT	0	0
May 9, 6:00 AM EDT	0	0
May 9, 6:20 AM EDT	0	0
May 9, 6:40 AM EDT	0	0
May 9, 7:00 AM EDT	0	0
May 9, 7:20 AM EDT	0	0
May 9, 7:40 AM EDT	0	0
May 9, 8:00 AM EDT	0	0
May 9, 8:20 AM EDT	0	0
May 9, 8:40 AM EDT	0	0
May 9, 9:00 AM EDT	0	0
May 9, 9:20 AM EDT	0	0
May 9, 9:40 AM EDT	0	0
May 9, 10:00 AM EDT	0	0
May 9, 10:20 AM EDT	0	0
May 9, 10:40 AM EDT	0	0
May 9, 11:00 AM EDT	0	0
May 9, 11:20 AM EDT	0	0
May 9, 11:40 AM EDT	0	0
May 9, 12:00 PM EDT	0	0
May 9, 12:20 PM EDT	0	0
May 9, 12:40 PM EDT	0	0
May 9, 1:00 PM EDT	0	0
May 9, 1:20 PM EDT	0	0
May 9, 1:40 PM EDT	0	0
May 9, 2:00 PM EDT	0	0
May 9, 2:20 PM EDT	0	0
May 9, 2:40 PM EDT	0	0
May 9, 3:00 PM EDT	0	0
May 9, 3:20 PM EDT	0	0
May 9, 3:40 PM EDT	0	0
May 9, 4:00 PM EDT	0	0
May 9, 4:20 PM EDT	0	0
May 9, 4:40 PM EDT	0	0
May 9, 5:00 PM EDT	0	0
May 9, 5:20 PM EDT	0	0
May 9, 5:40 PM EDT	0	0
May 9, 6:00 PM EDT	0	0
May 9, 6:20 PM EDT	0	0
May 9, 6:40 PM EDT	0	0
May 9, 7:00 PM EDT	0	0
May 9, 7:20 PM EDT	0	0
May 9, 7:40 PM EDT	0	0
May 9, 8:00 PM EDT	0	0
May 9, 8:20 PM EDT	0	0
May 9, 8:40 PM EDT	0	0
May 9, 9:00 PM EDT	0	0
May 9, 9:20 PM EDT	0	0
May 9, 9:40 PM EDT	0	0
May 9, 10:00 PM EDT	0	0
May 9, 10:20 PM EDT	0	0
May 9, 10:40 PM EDT	0	0
May 9, 11:00 PM EDT	0	0
May 9, 11:20 PM EDT	0	0
May 9, 11:40 PM EDT	0	0
May 10, 12:00 AM EDT	0	0
May 10, 12:20 AM EDT	0	0
May 10, 12:40 AM EDT	0	0
May 10, 1:00 AM EDT	0	0
May 10, 1:20 AM EDT	0	0
May 10, 1:40 AM EDT	0	0
May 10, 2:00 AM EDT	0	0
May 10, 2:20 AM EDT	0	0
May 10, 2:40 AM EDT	0	0
May 10, 3:00 AM EDT	0	0
May 10, 3:20 AM EDT	0	0
May 10, 3:40 AM EDT	0	0
May 10, 4:00 AM EDT	0	0
May 10, 4:20 AM EDT	0	0
May 10, 4:40 AM EDT	0	0
May 10, 5:00 AM EDT	0	0
May 10, 5:20 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (48%)
Website (24%)
Trading platform (22%)
Withdrawals (5%)
Deposits (2%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Achim	Login	2 days ago
Marseille	Login	11 days ago
Berlin	Login	18 days ago
Sankt Johann in Tirol	Website	28 days ago
Bad Vilbel	Login	1 month ago
Duisburg	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
Rob (@possiblydefinit) reported 7 minutes ago
@KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
kathleen brooks (@KATHLEENBROOKS) reported 7 minutes ago
The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
Alucard14 (@MiaSanAlucard14) reported 7 minutes ago
@XTBUK is the worst piece of **** you could ever imagine.
kathleen brooks (@KATHLEENBROOKS) reported 8 minutes ago
A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK
guigui (@guigui_dusud) reported 9 minutes ago
@xtbfr what happen with server ! No connections ! 5 min before news !
Travis (@MrSaturnTweets) reported 12 minutes ago
@XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla
Rob (@possiblydefinit) reported 16 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
Rob (@possiblydefinit) reported 17 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
Backdoormaster (@backdooormaster) reported 20 minutes ago
@XTBUK system down?
kathleen brooks (@KATHLEENBROOKS) reported 23 minutes ago
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago
Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
David23 (@Rendezvous2332) reported 24 minutes ago
@niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?
kathleen brooks (@KATHLEENBROOKS) reported 25 minutes ago
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
Rob (@possiblydefinit) reported 26 minutes ago
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
David (@DGrushchenko) reported 33 minutes ago
@xtbes Charts down and consistently getting logged in and out please fix ASAP
kathleen brooks (@KATHLEENBROOKS) reported 39 minutes ago
Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 39 minutes ago
Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 40 minutes ago
Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 40 minutes ago
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
Moi Meme (@marc762714) reported 42 minutes ago
@xtbfr Dites XTB, serveur down ?
Don the Donut (@DonTheDonut) reported 42 minutes ago
@XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.
Datrader (@Andbcoin) reported 43 minutes ago
Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
Detesto admitir que (@odeioadmitirque) reported 44 minutes ago
@Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,
Rob (@possiblydefinit) reported 44 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
PePerShots (@pepershots) reported 46 minutes ago from Zaspa-Rozstaje, Pomerania
. @xtbpl is down, hope this is not a second #ING
Pawel (@Pawel90325690) reported 48 minutes ago
@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
Rob (@possiblydefinit) reported 52 minutes ago
@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
zeshan joseph (@JosephZeshan) reported 58 minutes ago
@XTBUK - False Support / resistance breakout (advanced level)