xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (44%)
• Website (28%)
• Login (16%)
• Deposits (8%)
• Withdrawals (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Deposits	22 hours ago
Nantes	Trading platform	5 days ago
Frankfurt am Main	Withdrawals	15 days ago
Riemst	Trading platform	15 days ago
Paris	Trading platform	15 days ago
Paris	Trading platform	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zeshan joseph (@JosephZeshan) reported 1 minute ago

  @XTBUK - False Support / resistance breakout (advanced level)

• 
  Rob (@possiblydefinit) reported 1 minute ago

  @KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.

• 
  kelly-louise herbert (@kellylouisemoo) reported 4 minutes ago

  @XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪

• 
  Moi Meme (@marc762714) reported 5 minutes ago

  @Greg08099243 @xtbfr seems to be down in all countries...

• 
  Pawel (@Pawel90325690) reported 6 minutes ago

  @xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?

• 
  David (@DGrushchenko) reported 7 minutes ago

  @xtbes Charts down and consistently getting logged in and out please fix ASAP

• 
  Abhishek Singh (@why_abhishek) reported 9 minutes ago

  @cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible

• 
  kathleen brooks (@KATHLEENBROOKS) reported 10 minutes ago

  Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 14 minutes ago

  Brent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK

• 
  Cristian Faúndez (@cfaundezc) reported 17 minutes ago

  @XTBUK When the global issue will be resolve? muchos traders affected....

• 
  kathleen brooks (@KATHLEENBROOKS) reported 21 minutes ago

  Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

• 
  Rob (@possiblydefinit) reported 21 minutes ago

  @XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???

• 
  DaaViiD (@Dee_Mirage) reported 23 minutes ago

  @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

• 
  kathleen brooks (@KATHLEENBROOKS) reported 25 minutes ago

  Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 28 minutes ago

  Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 29 minutes ago

  Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

• 
  johannes (@yohanne56859746) reported 30 minutes ago

  @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 36 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  johannes (@yohanne56859746) reported 37 minutes ago

  @KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 38 minutes ago

  The month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 41 minutes ago

  The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK

• 
  Rob (@possiblydefinit) reported 47 minutes ago

  @KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 47 minutes ago

  More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

• 
  PePerShots (@pepershots) reported 48 minutes ago from Zaspa-Rozstaje, Pomerania

  . @xtbpl is down, hope this is not a second #ING

• 
  Greg (@Greg08099243) reported 49 minutes ago

  @xtbpl Xtb France also down , seem whole Europe xtb is non working

• 
  kathleen brooks (@KATHLEENBROOKS) reported 50 minutes ago

  A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK

• 
  tfanget (@tfanget) reported 51 minutes ago

  @xtbfr down ?

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 53 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  jnbianco (@jnBianco) reported 54 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  JustKickingOff (@JustKickingOff1) reported 56 minutes ago

  @BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks