xtb status: trading issues and outage reports
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Full Outage Map
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Problems in the last 24 hours
The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by xtb users through our website.
- Trading platform (53%)
- Website (26%)
- Login (8%)
- Deposits (8%)
- Withdrawals (5%)
Live Outage Map
The most recent xtb outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Malo
|
Withdrawals | 1 day ago |
 Paterna
|
Trading platform | 1 day ago |
|
Metz
|
Login | 1 day ago |
|
Girona
|
Trading platform | 1 day ago |
 Bucharest
|
Deposits | 1 day ago |
|
Buftea
|
Trading platform | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen brooks (@KATHLEENBROOKS) reportedWhat goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK
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Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported@XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!
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johannes (@yohanne56859746) reported@KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.
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Rob (@possiblydefinit) reported@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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Jed Frankowski (@JedFrankowski) reportedToday, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb
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Rob (@possiblydefinit) reported@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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kathleen brooks (@KATHLEENBROOKS) reportedBig moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedMarkets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
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Alucard14 (@MiaSanAlucard14) reported@XTBUK is the worst piece of **** you could ever imagine.
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kelly-louise herbert (@kellylouisemoo) reported@XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪
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kathleen brooks (@KATHLEENBROOKS) reportedBrent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedManaged Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
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FlickyThaCreator 🎥 (@Flicky2k) reported@Matix_VE @xtbpl Damn let’s go broski
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Pawel (@Pawel90325690) reported@xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?
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kathleen brooks (@KATHLEENBROOKS) reportedUs strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedWhat goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedMore record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK
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Abdullah Bassam (@abdbassam) reported@XTBUK the application not working. I can not anmend or close open XAUSAD positions
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kathleen brooks (@KATHLEENBROOKS) reportedThe oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
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Rob (@possiblydefinit) reported@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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PKwiatek 🪬 (@pawelkwiatek97) reported@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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kathleen brooks (@KATHLEENBROOKS) reportedGBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedUk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedStocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
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Stefanos (@stefan6490) reported@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
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zeshan joseph (@JosephZeshan) reported@XTBUK - False Support / resistance breakout (advanced level)
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Grünspan (@LodzermenschXIX) reported@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
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FlickyThaCreator 🎥 (@Flicky2k) reported@Matix_VE @xtbpl Damn let’s go broski
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kathleen brooks (@KATHLEENBROOKS) reportedYields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
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Abhishek Singh (@why_abhishek) reported@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible