xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (61%)
• Website (19%)
• Withdrawals (6%)
• Login (6%)
• Deposits (6%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Mannheim	Trading platform	2 hours ago
Kraków	Trading platform	4 days ago
Paris	Trading platform	12 days ago
Marinilla	Trading platform	22 days ago
Mondeville	Website	25 days ago
Township of Evan	Login	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@possiblydefinit) reported 2 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 2 minutes ago

  If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK

• 
  Grünspan (@LodzermenschXIX) reported 3 minutes ago

  @Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.

• 
  Cristian Faúndez (@cfaundezc) reported 3 minutes ago

  @Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK

• 
  Rob (@possiblydefinit) reported 3 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago

  BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago

  Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago

  Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

• 
  Cristian Faúndez (@cfaundezc) reported 11 minutes ago

  @morzebob Xtb nce again Down !!! @XTBLatam @xtbpl

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 12 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  kathleen brooks (@KATHLEENBROOKS) reported 14 minutes ago

  Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

• 
  Greg (@Greg08099243) reported 18 minutes ago

  @xtbpl Xtb France also down , seem whole Europe xtb is non working

• 
  Rob (@possiblydefinit) reported 19 minutes ago

  @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

• 
  kathleen brooks (@KATHLEENBROOKS) reported 20 minutes ago

  Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 20 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 22 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  Mark Dampier (@MarkDampier) reported 25 minutes ago

  @FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!

• 
  Rob (@possiblydefinit) reported 25 minutes ago

  @xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  Omar (@TheAghaSays) reported 28 minutes ago

  Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd

• 
  The Spurs Express (@TheSpursExpress) reported 30 minutes ago

  🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS

• 
  Detesto admitir que (@odeioadmitirque) reported 42 minutes ago

  @Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,

• 
  kathleen brooks (@KATHLEENBROOKS) reported 44 minutes ago

  Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 46 minutes ago

  GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

• 
  Rob (@possiblydefinit) reported 51 minutes ago

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster

• 
  kathleen brooks (@KATHLEENBROOKS) reported 52 minutes ago

  Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 54 minutes ago

  A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK

• 
  Datrader (@Andbcoin) reported 54 minutes ago

  Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.

• 
  Poposky📈 #ENDSARS #ENDSWAT (@KingJohntille) reported 56 minutes ago

  @XTBUK Please I have been trying to withdraw with my domicilary GTBANK account from Nigeria for over a year now...🤔 can anyone help

• 
  kathleen brooks (@KATHLEENBROOKS) reported 57 minutes ago

  The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 59 minutes ago

  @ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.