xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (44%)
• Website (28%)
• Login (16%)
• Deposits (8%)
• Withdrawals (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Deposits	9 hours ago
Nantes	Trading platform	5 days ago
Frankfurt am Main	Withdrawals	14 days ago
Riemst	Trading platform	15 days ago
Paris	Trading platform	15 days ago
Paris	Trading platform	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Reda likes to trash talk (@redatrashtalks) reported 32 seconds ago

  @BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix

• 
  kathleen brooks (@KATHLEENBROOKS) reported 42 seconds ago

  Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK

• 
  Stefanos (@stefan6490) reported 52 seconds ago

  @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

• 
  PKwiatek 🪬 (@pawelkwiatek97) reported 1 minute ago

  @VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.

• 
  David23 (@Rendezvous2332) reported 6 minutes ago

  @niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?

• 
  Datrader (@Andbcoin) reported 8 minutes ago

  Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 11 minutes ago

  Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 12 minutes ago

  A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 13 minutes ago

  The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 14 minutes ago

  The month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 14 minutes ago

  GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 18 minutes ago

  BPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk

• 
  Mark Dampier (@MarkDampier) reported 20 minutes ago

  @FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!

• 
  kathleen brooks (@KATHLEENBROOKS) reported 20 minutes ago

  EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK

• 
  Rob (@possiblydefinit) reported 26 minutes ago

  @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

• 
  Vladimír B (@VladimrB3) reported 27 minutes ago

  @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

• 
  Rob (@possiblydefinit) reported 29 minutes ago

  @KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 31 minutes ago

  Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

• 
  Rob (@possiblydefinit) reported 32 minutes ago

  @xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.

• 
  Alucard14 (@MiaSanAlucard14) reported 33 minutes ago

  @XTBUK is the worst piece of **** you could ever imagine.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 35 minutes ago

  What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK

• 
  Rob (@possiblydefinit) reported 36 minutes ago

  @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

• 
  kathleen brooks (@KATHLEENBROOKS) reported 37 minutes ago

  Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

• 
  jnbianco (@jnBianco) reported 38 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  johannes (@yohanne56859746) reported 48 minutes ago

  @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 54 minutes ago

  Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK

• 
  Rob (@possiblydefinit) reported 57 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 58 minutes ago

  A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 59 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  zeshan joseph (@JosephZeshan) reported 59 minutes ago

  @XTBUK - False Support / resistance breakout (advanced level)