xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (56%)
• Website (24%)
• Withdrawals (9%)
• Login (6%)
• Deposits (6%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Munich	Withdrawals	7 hours ago
Saint-Lary-Soulan	Website	6 days ago
Sainte-Barbe	Website	6 days ago
Mannheim	Trading platform	7 days ago
Kraków	Trading platform	11 days ago
Paris	Trading platform	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen brooks (@KATHLEENBROOKS) reported 43 seconds ago

  Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK

• 
  John Stepek (@John_Stepek) reported 2 minutes ago

  @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

• 
  Rose (@Esq_Rosina) reported 4 minutes ago

  @xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam

• 
  Abdullah Bassam (@abdbassam) reported 6 minutes ago

  @XTBUK the application not working. I can not anmend or close open XAUSAD positions

• 
  kathleen brooks (@KATHLEENBROOKS) reported 7 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  Rob (@possiblydefinit) reported 8 minutes ago

  @KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 8 minutes ago

  What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

• 
  zeshan joseph (@JosephZeshan) reported 9 minutes ago

  @XTBUK - False Support / resistance breakout (advanced level)

• 
  Datrader (@Andbcoin) reported 11 minutes ago

  Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 14 minutes ago

  Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

• 
  Rob (@possiblydefinit) reported 16 minutes ago

  @KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 17 minutes ago

  More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

• 
  Pawel (@Pawel90325690) reported 18 minutes ago

  @xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?

• 
  Greg (@Greg08099243) reported 19 minutes ago

  @xtbpl Xtb France also down , seem whole Europe xtb is non working

• 
  Abhishek Singh (@why_abhishek) reported 20 minutes ago

  @cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible

• 
  DaaViiD (@Dee_Mirage) reported 24 minutes ago

  @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

• 
  Sky (@Sky_uaa) reported 28 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Stefanos (@stefan6490) reported 29 minutes ago

  @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

• 
  The Spurs Express (@TheSpursExpress) reported 29 minutes ago

  🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS

• 
  kathleen brooks (@KATHLEENBROOKS) reported 30 minutes ago

  EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK

• 
  kominkus (@kominkus) reported 33 minutes ago

  Do you have any problems with the app because it doesn't work? @XTBUK

• 
  Backdoormaster (@backdooormaster) reported 35 minutes ago

  @XTBUK system down?

• 
  Rob (@possiblydefinit) reported 38 minutes ago

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 38 minutes ago

  Brent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 43 minutes ago

  30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago

  GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

• 
  Cristian Faúndez (@cfaundezc) reported 52 minutes ago

  @XTBUK When the global issue will be resolve? muchos traders affected....

• 
  Dirinkano T-Shirts (@DirinkanoStore) reported 55 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  John (@JohnHopkins_) reported 58 minutes ago

  @XTBUK 79% lose money? **** that ****!

• 
  Reda likes to trash talk (@redatrashtalks) reported 58 minutes ago

  @BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix