xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jun 9, 1:20 AM EDT	0	0
Jun 9, 1:40 AM EDT	0	0
Jun 9, 2:00 AM EDT	0	0
Jun 9, 2:20 AM EDT	0	0
Jun 9, 2:40 AM EDT	0	0
Jun 9, 3:00 AM EDT	0	0
Jun 9, 3:20 AM EDT	0	0
Jun 9, 3:40 AM EDT	0	0
Jun 9, 4:00 AM EDT	0	0
Jun 9, 4:20 AM EDT	0	0
Jun 9, 4:40 AM EDT	0	0
Jun 9, 5:00 AM EDT	0	0
Jun 9, 5:20 AM EDT	0	0
Jun 9, 5:40 AM EDT	0	0
Jun 9, 6:00 AM EDT	0	0
Jun 9, 6:20 AM EDT	0	0
Jun 9, 6:40 AM EDT	0	0
Jun 9, 7:00 AM EDT	0	0
Jun 9, 7:20 AM EDT	0	0
Jun 9, 7:40 AM EDT	0	0
Jun 9, 8:00 AM EDT	0	0
Jun 9, 8:20 AM EDT	0	0
Jun 9, 8:40 AM EDT	0	0
Jun 9, 9:00 AM EDT	0	0
Jun 9, 9:20 AM EDT	0	0
Jun 9, 9:40 AM EDT	0	0
Jun 9, 10:00 AM EDT	0	0
Jun 9, 10:20 AM EDT	0	0
Jun 9, 10:40 AM EDT	0	0
Jun 9, 11:00 AM EDT	0	0
Jun 9, 11:20 AM EDT	0	0
Jun 9, 11:40 AM EDT	0	0
Jun 9, 12:00 PM EDT	0	0
Jun 9, 12:20 PM EDT	0	0
Jun 9, 12:40 PM EDT	0	0
Jun 9, 1:00 PM EDT	0	0
Jun 9, 1:20 PM EDT	0	0
Jun 9, 1:40 PM EDT	0	0
Jun 9, 2:00 PM EDT	0	0
Jun 9, 2:20 PM EDT	0	0
Jun 9, 2:40 PM EDT	0	0
Jun 9, 3:00 PM EDT	0	0
Jun 9, 3:20 PM EDT	0	0
Jun 9, 3:40 PM EDT	0	0
Jun 9, 4:00 PM EDT	0	0
Jun 9, 4:20 PM EDT	0	0
Jun 9, 4:40 PM EDT	0	0
Jun 9, 5:00 PM EDT	0	0
Jun 9, 5:20 PM EDT	0	0
Jun 9, 5:40 PM EDT	0	0
Jun 9, 6:00 PM EDT	0	0
Jun 9, 6:20 PM EDT	0	0
Jun 9, 6:40 PM EDT	0	0
Jun 9, 7:00 PM EDT	0	0
Jun 9, 7:20 PM EDT	0	0
Jun 9, 7:40 PM EDT	0	0
Jun 9, 8:00 PM EDT	0	0
Jun 9, 8:20 PM EDT	0	0
Jun 9, 8:40 PM EDT	0	0
Jun 9, 9:00 PM EDT	0	0
Jun 9, 9:20 PM EDT	0	0
Jun 9, 9:40 PM EDT	0	0
Jun 9, 10:00 PM EDT	0	0
Jun 9, 10:20 PM EDT	0	0
Jun 9, 10:40 PM EDT	0	0
Jun 9, 11:00 PM EDT	0	0
Jun 9, 11:20 PM EDT	0	0
Jun 9, 11:40 PM EDT	0	0
Jun 10, 12:00 AM EDT	0	0
Jun 10, 12:20 AM EDT	0	0
Jun 10, 12:40 AM EDT	0	0
Jun 10, 1:00 AM EDT	0	0
Jun 10, 1:20 AM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (39%)
Trading platform (28%)
Website (26%)
Withdrawals (5%)
Deposits (2%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Toulon	Website	7 days ago
Saint-Lys	Website	11 days ago
Sydney	Trading platform	13 days ago
Aubervilliers	Trading platform	15 days ago
Aix-en-Provence	Trading platform	15 days ago
Hannover	Trading platform	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

Greg (@Greg08099243) reported 34 seconds ago
@xtbpl Xtb France also down , seem whole Europe xtb is non working
Rob (@possiblydefinit) reported 2 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster
kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago
What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 5 minutes ago
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
Detesto admitir que (@odeioadmitirque) reported 5 minutes ago
@Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,
kathleen brooks (@KATHLEENBROOKS) reported 10 minutes ago
Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
Grünspan (@LodzermenschXIX) reported 11 minutes ago
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
kathleen brooks (@KATHLEENBROOKS) reported 13 minutes ago
30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 17 minutes ago
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
FlickyThaCreator 🎥 (@Flicky2k) reported 19 minutes ago
@Matix_VE @xtbpl Damn let’s go broski
kathleen brooks (@KATHLEENBROOKS) reported 21 minutes ago
A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK
Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported 28 minutes ago
@XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!
Omar (@TheAghaSays) reported 30 minutes ago
Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
kathleen brooks (@KATHLEENBROOKS) reported 30 minutes ago
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK
David23 (@Rendezvous2332) reported 35 minutes ago
@niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?
Datrader (@Andbcoin) reported 35 minutes ago
Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.
JustKickingOff (@JustKickingOff1) reported 40 minutes ago
@BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks
kathleen brooks (@KATHLEENBROOKS) reported 42 minutes ago
BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
Rob (@possiblydefinit) reported 43 minutes ago
@XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???
Rob (@possiblydefinit) reported 44 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
kathleen brooks (@KATHLEENBROOKS) reported 45 minutes ago
EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 46 minutes ago
Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 48 minutes ago
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 50 minutes ago
BPs share price sharply lower after chairman is removed due to conduct issues. Share price down nearly 4% @xtbuk
PKwiatek 🪬 (@pawelkwiatek97) reported 52 minutes ago
@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
Rob (@possiblydefinit) reported 53 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
PePerShots (@pepershots) reported 54 minutes ago from Zaspa-Rozstaje, Pomerania
. @xtbpl is down, hope this is not a second #ING
jnbianco (@jnBianco) reported 58 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
Rob (@possiblydefinit) reported 59 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
Rob (@possiblydefinit) reported 59 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken