xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Website (35%)
• Login (32%)
• Trading platform (26%)
• Withdrawals (3%)
• Deposits (3%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Aldingen	Trading platform	1 day ago
Venice	Trading platform	7 days ago
Sarreguemines	Website	13 days ago
Toulon	Website	23 days ago
Saint-Lys	Website	27 days ago
Sydney	Trading platform	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen brooks (@KATHLEENBROOKS) reported 1 minute ago

  There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 2 minutes ago

  Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 3 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago

  BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 4 minutes ago

  Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 8 minutes ago

  Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

• 
  Rob (@possiblydefinit) reported 10 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  FlickyThaCreator 🎥 (@Flicky2k) reported 13 minutes ago

  @Matix_VE @xtbpl Damn let’s go broski

• 
  Sky (@Sky_uaa) reported 16 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  tfanget (@tfanget) reported 18 minutes ago

  @xtbfr down ?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago

  Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 25 minutes ago

  GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

• 
  Rob (@possiblydefinit) reported 25 minutes ago

  @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 32 minutes ago

  EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 37 minutes ago

  What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

• 
  johannes (@yohanne56859746) reported 39 minutes ago

  @KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.

• 
  Rose (@Esq_Rosina) reported 40 minutes ago

  @xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam

• 
  kathleen brooks (@KATHLEENBROOKS) reported 43 minutes ago

  Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

• 
  kingscrown (@kingscrownBTC) reported 43 minutes ago

  @xtbpl 4,1 not bad

• 
  The Spurs Express (@TheSpursExpress) reported 44 minutes ago

  🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS

• 
  Travis (@MrSaturnTweets) reported 47 minutes ago

  @XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla

• 
  kathleen brooks (@KATHLEENBROOKS) reported 49 minutes ago

  Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 50 minutes ago

  30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK

• 
  John Stepek (@John_Stepek) reported 51 minutes ago

  @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

• 
  Don the Donut (@DonTheDonut) reported 56 minutes ago

  @XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 56 minutes ago

  Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 57 minutes ago

  More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 57 minutes ago

  Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK

• 
  PePerShots (@pepershots) reported 58 minutes ago from Zaspa-Rozstaje, Pomerania

  . @xtbpl is down, hope this is not a second #ING

• 
  kathleen brooks (@KATHLEENBROOKS) reported 59 minutes ago

  Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK