xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 17, 6:40 PM EDT	0	0
Jul 17, 7:00 PM EDT	0	0
Jul 17, 7:20 PM EDT	0	0
Jul 17, 7:40 PM EDT	0	0
Jul 17, 8:00 PM EDT	0	0
Jul 17, 8:20 PM EDT	0	0
Jul 17, 8:40 PM EDT	0	0
Jul 17, 9:00 PM EDT	0	0
Jul 17, 9:20 PM EDT	0	0
Jul 17, 9:40 PM EDT	0	0
Jul 17, 10:00 PM EDT	0	0
Jul 17, 10:20 PM EDT	0	0
Jul 17, 10:40 PM EDT	0	0
Jul 17, 11:00 PM EDT	0	0
Jul 17, 11:20 PM EDT	0	0
Jul 17, 11:40 PM EDT	0	0
Jul 18, 12:00 AM EDT	0	0
Jul 18, 12:20 AM EDT	0	0
Jul 18, 12:40 AM EDT	0	0
Jul 18, 1:00 AM EDT	0	0
Jul 18, 1:20 AM EDT	0	0
Jul 18, 1:40 AM EDT	0	0
Jul 18, 2:00 AM EDT	0	0
Jul 18, 2:20 AM EDT	0	0
Jul 18, 2:40 AM EDT	0	0
Jul 18, 3:00 AM EDT	0	0
Jul 18, 3:20 AM EDT	0	0
Jul 18, 3:40 AM EDT	0	0
Jul 18, 4:00 AM EDT	0	0
Jul 18, 4:20 AM EDT	0	0
Jul 18, 4:40 AM EDT	0	0
Jul 18, 5:00 AM EDT	0	0
Jul 18, 5:20 AM EDT	0	0
Jul 18, 5:40 AM EDT	0	0
Jul 18, 6:00 AM EDT	0	0
Jul 18, 6:20 AM EDT	0	0
Jul 18, 6:40 AM EDT	0	0
Jul 18, 7:00 AM EDT	0	0
Jul 18, 7:20 AM EDT	0	0
Jul 18, 7:40 AM EDT	0	0
Jul 18, 8:00 AM EDT	0	0
Jul 18, 8:20 AM EDT	0	0
Jul 18, 8:40 AM EDT	0	0
Jul 18, 9:00 AM EDT	0	0
Jul 18, 9:20 AM EDT	0	0
Jul 18, 9:40 AM EDT	0	0
Jul 18, 10:00 AM EDT	0	0
Jul 18, 10:20 AM EDT	0	0
Jul 18, 10:40 AM EDT	0	0
Jul 18, 11:00 AM EDT	0	0
Jul 18, 11:20 AM EDT	0	0
Jul 18, 11:40 AM EDT	0	0
Jul 18, 12:00 PM EDT	0	0
Jul 18, 12:20 PM EDT	0	0
Jul 18, 12:40 PM EDT	0	0
Jul 18, 1:00 PM EDT	0	0
Jul 18, 1:20 PM EDT	0	0
Jul 18, 1:40 PM EDT	0	0
Jul 18, 2:00 PM EDT	0	0
Jul 18, 2:20 PM EDT	0	0
Jul 18, 2:40 PM EDT	0	0
Jul 18, 3:00 PM EDT	0	0
Jul 18, 3:20 PM EDT	0	0
Jul 18, 3:40 PM EDT	0	0
Jul 18, 4:00 PM EDT	0	0
Jul 18, 4:20 PM EDT	0	0
Jul 18, 4:40 PM EDT	0	0
Jul 18, 5:00 PM EDT	0	0
Jul 18, 5:20 PM EDT	0	0
Jul 18, 5:40 PM EDT	0	0
Jul 18, 6:00 PM EDT	0	0
Jul 18, 6:20 PM EDT	0	0
Jul 18, 6:40 PM EDT	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Trading platform (44%)
Website (28%)
Login (16%)
Deposits (8%)
Withdrawals (4%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Deposits	1 day ago
Nantes	Trading platform	6 days ago
Frankfurt am Main	Withdrawals	15 days ago
Riemst	Trading platform	16 days ago
Paris	Trading platform	16 days ago
Paris	Trading platform	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

PKwiatek 🪬 (@pawelkwiatek97) reported 42 seconds ago
@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
SigmaStonkGrindset (@SigmaStonkGrind) reported 1 minute ago
@D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer
Stefanos (@stefan6490) reported 4 minutes ago
@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
David23 (@Rendezvous2332) reported 6 minutes ago
@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported 6 minutes ago
@XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!
kathleen brooks (@KATHLEENBROOKS) reported 8 minutes ago
EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
tfanget (@tfanget) reported 12 minutes ago
@xtbfr down ?
Jed Frankowski (@JedFrankowski) reported 15 minutes ago
Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb
Axel F 🤠 (@BoabSideshow) reported 16 minutes ago
@XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄
Rob (@possiblydefinit) reported 17 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
kathleen brooks (@KATHLEENBROOKS) reported 18 minutes ago
Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK
DaaViiD (@Dee_Mirage) reported 18 minutes ago
@cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??
Grünspan (@LodzermenschXIX) reported 19 minutes ago
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
kathleen brooks (@KATHLEENBROOKS) reported 21 minutes ago
A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK
Rob (@possiblydefinit) reported 24 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is. Nobody nominated this company = I was their customer - its very poorly managed. NO help from support - disaster
kathleen brooks (@KATHLEENBROOKS) reported 27 minutes ago
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
kingscrown (@kingscrownBTC) reported 29 minutes ago
@xtbpl 4,1 not bad
kathleen brooks (@KATHLEENBROOKS) reported 29 minutes ago
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 30 minutes ago
Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
John Stepek (@John_Stepek) reported 30 minutes ago
@anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see
kathleen brooks (@KATHLEENBROOKS) reported 33 minutes ago
The entire tech sector in the US is lower today, but small cap growth stocks are getting hit the hardest. Down 2.1%. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 40 minutes ago
What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
Rob (@possiblydefinit) reported 45 minutes ago
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
kathleen brooks (@KATHLEENBROOKS) reported 48 minutes ago
Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 51 minutes ago
There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
Reda likes to trash talk (@redatrashtalks) reported 52 minutes ago
@BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix
Rob (@possiblydefinit) reported 54 minutes ago
@xtbfr @antoinextb WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
Omar (@TheAghaSays) reported 56 minutes ago
Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
Rob (@possiblydefinit) reported 56 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
FlickyThaCreator 🎥 (@Flicky2k) reported 60 minutes ago
@Matix_VE @xtbpl Damn let’s go broski