xtb status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

• Trading platform (58%)
• Website (25%)
• Withdrawals (6%)
• Login (6%)
• Deposits (6%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Marinilla	Trading platform	5 days ago
Mondeville	Website	9 days ago
Township of Evan	Login	11 days ago
Saint-Malo	Withdrawals	13 days ago
Paterna	Trading platform	13 days ago
Metz	Login	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cristian Faúndez (@cfaundezc) reported 5 minutes ago

  @XTBUK When the global issue will be resolve? muchos traders affected....

• 
  Cristian Faúndez (@cfaundezc) reported 6 minutes ago

  @morzebob Xtb nce again Down !!! @XTBLatam @xtbpl

• 
  guigui (@guigui_dusud) reported 12 minutes ago

  @xtbfr what happen with server ! No connections ! 5 min before news !

• 
  PePerShots (@pepershots) reported 14 minutes ago from Zaspa-Rozstaje, Pomerania

  . @xtbpl is down, hope this is not a second #ING

• 
  kathleen brooks (@KATHLEENBROOKS) reported 14 minutes ago

  What goes up, must come down. SpaceX is down 2% today and is back below $ 200 per share, after investors got nervous about its extended run up post IPO. This sell off is mild, and might be a normal pull back. @XTBUK

• 
  johannes (@yohanne56859746) reported 15 minutes ago

  @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

• 
  kathleen brooks (@KATHLEENBROOKS) reported 19 minutes ago

  Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK

• 
  DaaViiD (@Dee_Mirage) reported 19 minutes ago

  @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

• 
  kathleen brooks (@KATHLEENBROOKS) reported 22 minutes ago

  It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago

  The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK

• 
  Rob (@possiblydefinit) reported 24 minutes ago

  @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

• 
  kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago

  EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK

• 
  jnbianco (@jnBianco) reported 27 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Dirinkano T-Shirts (@DirinkanoStore) reported 27 minutes ago

  Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  kathleen brooks (@KATHLEENBROOKS) reported 29 minutes ago

  Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 32 minutes ago

  Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

• 
  kelly-louise herbert (@kellylouisemoo) reported 33 minutes ago

  @XTBUK what is happening?? Waiting to buy coinbase stock and you app is down 😪

• 
  kathleen brooks (@KATHLEENBROOKS) reported 37 minutes ago

  Us retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK

• 
  kathleen brooks (@KATHLEENBROOKS) reported 42 minutes ago

  Nvidia down 1.4% so far today ahead of Wednesday’s all important earnings report. @XTBUK

• 
  John (@JohnHopkins_) reported 45 minutes ago

  @XTBUK 79% lose money? **** that ****!

• 
  Rose (@Esq_Rosina) reported 50 minutes ago

  @xtbczsk The worst experience I’ve ever had when it comes to investing, customer service, and the platform overall. I’ve been trying since February to transfer my funds, and customer support just keeps passing the issue from one person to another. @XTBLatam

• 
  kathleen brooks (@KATHLEENBROOKS) reported 51 minutes ago

  The bank of Japan is intervening in the yen to strengthen it. USDJPY is down 0.7% today and is backing away from The 162 level. The issue is, how long can intervention boost the yen? It doesn’t seem to have done much so far. @XTBUK

• 
  johannes (@yohanne56859746) reported 51 minutes ago

  @KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.

• 
  David (@DGrushchenko) reported 51 minutes ago

  @xtbes Charts down and consistently getting logged in and out please fix ASAP

• 
  kathleen brooks (@KATHLEENBROOKS) reported 53 minutes ago

  Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK

• 
  Backdoormaster (@backdooormaster) reported 54 minutes ago

  @XTBUK system down?

• 
  Grünspan (@LodzermenschXIX) reported 54 minutes ago

  @Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.

• 
  Datrader (@Andbcoin) reported 55 minutes ago

  Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.

• 
  Cristian Faúndez (@cfaundezc) reported 58 minutes ago

  @Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK

• 
  Poposky📈 #ENDSARS #ENDSWAT (@KingJohntille) reported 58 minutes ago

  @XTBUK Please I have been trying to withdraw with my domicilary GTBANK account from Nigeria for over a year now...🤔 can anyone help