Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Social_Morgan_ Liz Morgan (@Social_Morgan_) reported from London, England

    @zoom_us I’ve been in touch with about our Zoom pro and webinar account as you’ve cancelled both of these in error but no one is responding to my emails! Please can someone get in touch!

  • Winlar Winlar (Voter and Winner) (@Winlar) reported

    @zoom_us Here's a thing about Zoom as a teacher. If the Internet hiccups one little bit, it kicks you out of your own meeting, puts a random kid in charge as host, then won't let you back in unless the teacher (you) admits you back, which you can't do. Zoom, fix this!

  • Sendan_tech سندان لتقنية المعلومات (@Sendan_tech) reported

    @zoom_us hello, I need your help.. I could not find a co-host in the zoom setting,, can u help me?

  • vigneshsridhar Vignesh Sridhar (@vigneshsridhar) reported from Fremont, California

    If @SlackHQ is down, dont complain. Move on and collaborate using @zoom_us @Outlook 🤔#ManagerMindset

  • BrittSlips16 Britteny D. Hyslip (@BrittSlips16) reported

    Hey @zoom_us my boss has been on with your IT department for FOUR HOURS and they can’t seem to help us... why are we paying to use your services?!?! They just had us purchase a 2nd license that they won’t help us assign to a user. 🙄

  • noivoire 🌎 (@noivoire) reported

    .@zoom_us praying y’all website/app goes down for the next 3 weeks 🙏🏿

  • Dhammananda_Joy #JOY (@Dhammananda_Joy) reported

    . @zoom_us Hi, I wanted to subscribe but the mode of payment is with credit card only... Is there any other means of payment??? #Help

  • whatsabschalten WhatsAbschalten (@whatsabschalten) reported

    @jordanhgreen @signalapp @zoom_us Officially, group calls have only been available since mid-December. Since then, there have been no expansion plans. But that should certainly not be a problem.

  • SouthLondonGirl Alanna (@SouthLondonGirl) reported

    Hello @zoom_us: at my work (skint charity) we have an audio add-on so we can connect to members via their landline and they can join in groups etc. BUT it hasn't worked for a month, customer service advice doesn't work and we are stuck.

  • EbonyJHilton_MD Ebony Jade Hilton, MD (@EbonyJHilton_MD) reported

    @mutalenkonde Don’t let them forget that walk as you login to @zoom_us. They can see it, sis!

  • lastGen_Gamer Max (@lastGen_Gamer) reported

    @zoom_us fix your web browser app! It randomly selects an audio output device from time to time

  • PaulCoffeeFreak Paul Yates (@PaulCoffeeFreak) reported

    @zoom_us I need to provide call-in access for non-camera users in my invite. Am I able to do so with my free account? All my invite shows is a web link. Little help?

  • nebiim James Reed (@nebiim) reported

    @zoom_us @Forbes @zoom_us. You've billed me for months while only giving me access to the free plan. I've tried REPEATEDLY to talk to someone about this. I can't even cancel because your website says I'm on the free plan. I can't get a person on the phone bc help only talks to paying customers 😡

  • DrJohnMTBC John A. Carpente (@DrJohnMTBC) reported from Queens, New York

    Anyone else having issues with #garageband interfacing with @zoom_us & @FocusritePro ? Thoughts? #AcademicTwitter

  • sdub74 sdub74 (@sdub74) reported

    So @MicrosoftTeams is supposedly available for personal accounts, yet I’m told my Microsoft 365 Personal login isn’t set up for Teams. I try my non-365 Microsoft account and I’m still not set up. This is why people use @zoom_us - it just works and is simple to use.

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