Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • AutumnAfar 🍁 (@AutumnAfar) reported

    @zoom_us should maybe look at having the ‘raised hand’ time out after a while… everyone forgets to put them down lol

  • TheBarkerBot Jack_barker (@TheBarkerBot) reported

    @metraux_julia @zoom_us Why is it up to zoom to make a service that costs them money free to use. It is the fault of your business for not making adequate allowances to enable you to work sufficiently.

  • BluexxLainey Lainey-bluexx (@BluexxLainey) reported

    @zoom_us Why remind me of the error code 103033 and can't join the meeting

  • kentempletonela Ken Templeton (@kentempletonela) reported

    The private chat in #zoom breakout rooms hasn't been working in my classes yesterday and today. I swear it worked in the past--anyone experience this and have a fix? @zoom_us #edchat

  • CoachKlubek Cole Klubek (@CoachKlubek) reported from Laramie, Wyoming

    It was bound to happen eventually, @zoom_us dropped in the middle of me teaching. Had a good run, 20+ weeks with no issues. Let’s start the counter over again 👍🏻

  • _ubilaM MALIBU (@_ubilaM) reported

    @zoom_us Hello. I can't find the option to "highlight" meeting participants in the new Zoom update. can you help me?

  • afcl6 afcl6 (@afcl6) reported

    @zoom_us Have there been any issues with the Surface and Zoom. The camera works fine in other apps but not in Zoom.

  • ForTheKidsMayne Coach Luigi (@ForTheKidsMayne) reported

    @zoom_us your customer service is non-existent. I haven’t been able to get ANY help unlocking my account because I don’t have a Host key. I can’t access my host key, BECAUSE MY ACCOUNT IS LOCKED. You would think such a large corporation could afford some help desk techs.

  • BarbBondVO Barbara Bond-Actor and Voice Talent (@BarbBondVO) reported

    Alright, I've a perplexing issue in #Zoom. Two of us were testing a background. Mine was all black, like the original image (logo on black background). Hers had just the logo in the center, and grey bars on either side. Anyone know why the cropping? @zoom_us, any insight?

  • marcosluis2186 Marcos Ortiz (@marcosluis2186) reported

    @karrisaarinen @zoom_us There is a very good solution to that problem: Chat with @ryanbonnici

  • jamesagardner James A. Gardner (@jamesagardner) reported from Brookline, Massachusetts

    @Sally_bak_ @juniperresearch @zoom_us Your signup process is broken. 🙁

  • ana_milana_ Ana Milana 📚💻🙋🏻‍♀️ (@ana_milana_) reported

    @evrimu @zoom_us @virginmedia I’m having a very similar issue. Some websites work but others don’t and for the irony of that, the virgin media website doesn’t work either. I’m in north London. Virgin, any updates on that? When will this be solved? #virginbroadbanddown

  • dranniesouthern Dr Annie Southern (@dranniesouthern) reported

    @metraux_julia @zoom_us I lip read about 50% of the spoken word due to auditory processing differences. Masks have made it hard to understand folks. Captions also help me on Zoom. Just attended a conference online with no captioning. Was exhausting.

  • KingArthurHS Arthur〘Wear a mask, stupid.〙 (@KingArthurHS) reported

    @metraux_julia @zoom_us It's not ableist this Zoom, a free service, doesn't have every feature you want. If this is happening at work, your employer should be paying for pro Zoom that has captioning. If this is an issue with personal usage, encourage your friends to switch over to Google Meet?

  • amalia_story 🌼Amalia🌼 (@amalia_story) reported

    @zoom_us Hello.. can I ask if there's an error code appeared 103033, what we can do to solve this problem?

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