Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Marc Lijour
(@marclijour) reported
from
Toronto, Ontario
@trbouma @zoom_us @jami_social Except hardware acceleration is not universally available, hence same issue with WebRTC
-
Kate Davidson
(@tiredkate) reported
from
Arlington, Virginia
@pkanyc @zoom_us Our livestream worship yesterday wasn’t live because of the connection between zoom and our streaming service. How do I know it was a fail on zoom’s end, because I could stream directly to the service from my phone no problem. Ugh.
-
Sol Kahn
(@solkahn) reported
from
Auckland, Auckland
@revogt @zoom_us Joined up using google identity instead of email. No issues that path
-
ProfClayton
(@ProfClayton) reported
from
San Antonio, Texas
@shubh1 @zoom_us Nope. No fears at all. I’ve got the requisite safeguards on: no public links, only authenticated users, use a waiting room, only allow users with their real name displayed, and sometimes I use a password for access. No problems at all. #knockonwood
-
Maureen Lloyd
(@Lloyd2MJ) reported
from
Jupiter, Florida
@zoom_us now waiting over 48hrs for response to support problem. #lowerthanprority4. #zoomfail
-
🌩 Will-Architected 🌩
(@hotgazpacho) reported
from
Citrus Hills, Florida
Seems for @zoom_us webhooks, you cannot set conditions on the webhook payload. For example, for the user status updated event, you cannot filter down to a specific user (yourself)... you get the webhook event for EVERYONE in your account.
-
Jeremy Korst
(@KorstJ) reported
from
West Lake Stevens, Washington
@DanielleTrotta @SiriusXMNASCAR @Mikey2082 @LarryMac28 Rumor has it that Michael may be joining tomorrow night’s #NASCAR brotherhood founders’ virtual happy hour (if he’s not on shift). Make sure @RobbyBenton also plans to join - and maybe help him update his @zoom_us screen name so people stop calling him Danielle 🤣🥃
-
ASHISH SARKAR
(@AshishSarkar18) reported
from
Vārānasi, Uttar Pradesh
@zoom_us @ericsyuan If your security can be breached easily please remove your app until you get your problem solved , we can't let the hackers to misuse and seller data two black market or no one knows where.
-
Seldia
(@SeldiaEU) reported
from
Ixelles, Bruxelles-Capitale
@zoom_us Hello! Thank you for your service that comes in so handy these days! We are experiencing a technical issue for which we could not find an answer on your help page: hp laptop keeps switching microphone and sound off during zoom calls via keyboard buttons (fn+..) Pls help!
-
MPEFB @IIMB
(@MPEFB_IIMB) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us 2 industry association meetings were hacked or someone playing mischief by writing over presentation. Both the association's are moving to other apps. This is not a complicated security issue. This is deficiency in thought. Disable this option or give control on it.
-
Andrew YeagerBuckley
(@andrewyb) reported
from
Louisville, Kentucky
@FastCompany In the end I'm not walking away from @zoom_us They have my trust and have taken the appropriate steps to improve stability and security. All I need them to do is fix the simplicity of streaming live to Facebook pages.
-
Josh Bernoff
(@jbernoff) reported
from
Arlington, Massachusetts
@ScottMonty @Simon_Pitt Since this was written, @zoom_us has fixed many of the issues and continues to improve.
-
Louie Kahn
(@LouieKahn27) reported
from
Burbank, California
@zoom_us You billed me for premium and I don’t have access to it. I called and was hung up on before I got to speak to a customer service rep. I’m tweeting this solely for the purpose of getting your attention.
-
Margaret Ngai
(@letsfika) reported
from
Toronto, Ontario
It baffles me whenever I hear people say @zoom_us is easy to use. Many platforms eg @google_meet & @uberconference have much less friction (eg no download). I've witnessed some not-so-tech-savvy users connect to @google_meet on their own, but have to get help to use @zoom_us.
-
PARADOX
(@ParadoxPhotosCo) reported
from
Sydney, State of New South Wales
With all these security problems, @zoom_us sounds like the video conference version of @ClickView 😂