Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 4
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Hastings, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MMehfooz11 M.Mehfooz (@MMehfooz11) reported

    @zoom_us @JharnaPariani Fix this pls I have the issue

  • DjPersley Dj persley (@DjPersley) reported

    @Mel57333767 @pattirullo @zoom_us Exactly it’s terrible

  • Maya97300833 Maya (@Maya97300833) reported

    @RossCameron4 @AustralianJA @zoom_us There's no sound on zoom. Anyone else with this problem?

  • jimnoakes James Noakes (@jimnoakes) reported

    Zoom help if anyone can. How do you host a webinar where the host/panellists can see the participant videos but the attendees cannot see each other? (Have webinar account) @zoom_us

  • Lindaforfamily @linda (@Lindaforfamily) reported

    @zoom_us Help can you tell me why forgot password keeps taking me to sign in and not a place to change my password ? Frustrating!

  • mop_head Dr. M Gallegos (@mop_head) reported

    @EcoEvoLab @hormiga That said, the raise hand feature was disabled today. Don’t know if that was my fault (although I swear I did not touch the settings) or if it was a temporary glitch with @zoom_us.

  • DukeEgr93 Michael Gustafson (@DukeEgr93) reported

    @zoom_us @kaigilligan It was *much easier* when these were static and the host could choose when to clear them rather than having them last for a short time. Students might be working on a problem and arrive at answers at different times, for instance (feedback sent, too)

  • AlKeyhole1 Al Keyhole (@AlKeyhole1) reported

    @zoom_us I've been using Zoom for two years. Now when I login it fails and when I reset it says "You tried to reset your password but there is no account associated with this email address. " This is nonsense, how do I fix this?

  • ThatsSoBrilynn brilynn (@ThatsSoBrilynn) reported

    @zoom_us give me a thumbs down react because I keep asking my students for a thumbs down and they can’t do it

  • moonduzst Moonduzst ™ (@moonduzst) reported

    @zoom_us I have called several times (sales), sent msgs... I can't seem to get anyone to help me with a #zoomroom. Don't mean to be a bother, but boy oh boy do your reps make me feel that way. Should it take over two weeks to get assistance? 🙄

  • MrsBriBuchanan Brianna Buchanan (@MrsBriBuchanan) reported from Camarillo, California

    @zoom_us is there a fix for students not being able to raise their hand?

  • dutchpc99 Laura (@dutchpc99) reported

    @zoom_us would still be really helpful if teachers could “listen in”to breakout rooms w/o having to join them. Would help engagement and collaboration if I knew which group(s) was stuck but didn’t have to interrupt to find out.

  • GopherSzn Billy ⭐⭐ (@GopherSzn) reported

    Y’all got a really big problem with people using FaceTime cameras on Macs @zoom_us

  • Dalal49571013 Dalal (@Dalal49571013) reported

    @zoom_us Hi! Please help! The "raise hand" button is missing! I can't find it, not even under the "participants"! How can I fix this? Thank you!

  • karlacalbear Karla Orosco (@karlacalbear) reported from Lemoore Station, California

    @zoom_us Our middle schoolers can’t raise a hand this week to signal they want to speak. How do I fix this? They can give me thumbs up.

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