Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1
Saint Leonards-on-Sea, England 1
Himmelpforten, Lower Saxony 1
Bedfordale, WA 1
Ravensburg, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Shashwa31957327 Shashwat Awasthi (@Shashwa31957327) reported

    @zoom_us @ViCustomerCare Why is Zoom Desktop Client not working in VI? I'm unable to join any meetings. I'm connected to VI via mobile hotspot.

  • anotheroneuk Another Person. (@anotheroneuk) reported

    @zoom_us @teixeira_jrt I see the latest NVidia Drivers (461.33) include a fix which might help this: "[NVENC] Colors of webcam video image on receiving end of Zoom may appear incorrect [3205912]"

  • SaraPot3 Sara Pot (@SaraPot3) reported

    @javeedsukhera @zoom_us @jhpot Can you help? 👆I’ve had this happen as well with my mac, but I can’t recall how i remedied it.

  • MsMandachelle Amanda Annandale (@MsMandachelle) reported

    Hey @zoom_us is it expected behavior that if you have a registration on your zoom meeting, people cannot join on a browser? They get an error that it requires registration it join (and an endless cycle of registering / error). Only can join once registration is turned off.

  • killedbygoogle Killed by Google 🔪 (@killedbygoogle) reported

    Man Zoom's client was completely ******* up my interview. It kept queuing error/alert messages about my mic and speaker, cutting audio/mic, and then flashing them up on my screen all at once. Then resolving itself. The hell, @zoom_us.

  • artywah Richard L. Taylor #StayHomeSaveLives (@artywah) reported

    I wish @zoom_us would implement account switching rather than just logout/login. #JoysOfFreelancing #BackToBackCalls

  • MrGBees MrGBees (@MrGBees) reported

    Every time I am using @zoom_us it freezes my computer after an hour ...have to do hard reset, looking online it’s a problem. Plus I am not even in a meeting when it happens, just on the admin console (paid account)..really frustrating.

  • dunneteach Kerry Dunne (@dunneteach) reported

    Zoom help needed: during a tech meltdown today, I did something to my Personal Meeting Room" which I use for all my classes, that changed the blue button from "start" to "join meeting." It says the meeting has been ended by the host, and won't let me start any meeting. @zoom_us?

  • dariel1870 dariel (@dariel1870) reported

    @zoom_us im having technical difficulties. I can’t get into class. Help!!!!🥺🥺🥺🥺🥺🥺

  • SheilaRBillings Sheila Billings🍎📝📚❄️ (@SheilaRBillings) reported

    @dunneteach @zoom_us Every morning I log in on my school MacBook and it says "Start" then I log my chromebook in and it shows as "join" because I'm already logged in on the first device. I don't know how to fix it, but it sounds like you're not logged out as host but you ended the meeting?

  • certdoctor David Ward (@certdoctor) reported

    @zoom_us Need help, teaching 4hr long IT Certification classes twice a week, an getting repeating share screen crashes, tried updating Zoom no dice, problem only started recently. Happy to send in log file or something. thx.

  • MarceloCajueiro Caju (@MarceloCajueiro) reported

    Airpods + Zoom + Windows 10 = noise. Impossible to make meetings. Going back to wired earphones. @zoom_us @Windows how to fix it?

  • IoannaTalasli Ioanna Talasli (@IoannaTalasli) reported

    @merylkevans @zoom_us there was an update I did for zoom a week ago, I haven't been attending live in zoom for long and today was an exception with Equal Entry, I guess you had the problem at the webinar which just ended. That was the one I said I had no problem with captions under the slide deck

  • Katie_Bagwell Katie Bagwell (@Katie_Bagwell) reported

    @zoom_us Hi Team! I'm having integration issues with Pardot, data doesn't seem to be pulling through to Pardot even though lists are set up correctly on both systems? Is anyone able to help?

  • shemtovo Luis Shemtov 🏳️‍🌈🇮🇱🇪🇺🤖💪 (@shemtovo) reported

    @hkanji @zoom_us I vaguely recall theres something like this. One of the things they got into media trouble with was that the client grabs the active window title.

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