Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • jacobyaudio Jason Jacoby (he/they) (@jacobyaudio) reported

    @Iffsi @DanLeeAV @zoom_us But that's the issue... Why should someone have to "play" gay or trans? Especially when you can get someone who has lived it. Many gay actors have "played" straight for years.

  • mattpenndotcom Matt Penn (@mattpenndotcom) reported

    @zoom_us hi Zoom HQ: I have a paid pro plan, and work in video production. I have 1gig up/down, an HD webcam, HD enabled under video settings, Group HD enabled in my plan, but only reaching 640x360 in statistics. Is there a problem or something I’m not doing?

  • arlojamrog Arlo Jamrog (@arlojamrog) reported

    @tnflnt @zoom_us @AppleSupport I have near constant bluetooth issues (apple products and not) with my MBP. Zoom adds another layer of device config in (mic, speakers) and I have resorted to just using wired headphones plugged in, like a cretin.

  • eszter Eszter Hargittai 😷 (@eszter) reported

    @jeremyfreese @zoom_us it looks like I can indeed be a co-host, tx I still think this would be an important feature since it would help not replicate lots of effort eg in instances where I could share polling Qs I've already put together; it's like how you can export survey Qs in @Qualtrics

  • rbonini Roberto Bonini (@rbonini) reported

    @lawrencehurley The real issue here is that the meeting organisers account setting for this only applies to users in that account. Guests can still have filters. Maybe @zoom_us can resolve this?

  • Angry_Irish_313 Angry_Irishman🤬🇺🇲🇮🇪 (@Angry_Irish_313) reported

    @JudgeFergusonTX @zoom_us I just want to know how to change my appearance. I'm thinking I'm gonna have the same "issue" on my next Zoom.

  • thomas_quinlan Thomas J. Quinlan (@thomas_quinlan) reported

    @zoom_us Interestingly, I don't have this setting in my personal account. I've submitted a help desk ticket for my corporate account.

  • Richard_SRQ RichardT (@Richard_SRQ) reported

    @zoom_us the zoom app running on windows 10 crashes very frequently. However runs without problems on my Mac. I am running the latest version. Is this a known problem?

  • al_schiff Allie Schiffer (@al_schiff) reported

    Has anyone figured out how to wear their hair up in a bun for work and not look bald on @zoom_us ? Help.

  • ChristiSaindon DrCleverSassy (@ChristiSaindon) reported from Queens, New York

    @Apple has already tried everything and found no issues... @zoom_us help me please! I teach from home, using my institutional zoom account.

  • MegMcA Meg (@MegMcA) reported

    @JudgeFergusonTX @zoom_us “My assistant is here” Dude just get the kids in there, they’ll fix it.

  • JenniferWathall Dr. Jennifer Chang Wathall (@JenniferWathall) reported

    @zoom_us @zoom_us please fix this bug with the new Mac ios released last week. Support had no advice on this. When you use slides as virtual background and record, your picture of yourself does not record. I record all my YouTube using this so please fix this bug 🙏 🙏

  • CiaraMcGreevy2 Ciara McGreevy (@CiaraMcGreevy2) reported

    @zoom_us any chance you could stop stealing £28.78 a month off me when I am clearly signed up to the basic / free service only? No phone number on your website and no way to stop this monthly theft because I’m not signed up to any premium service

  • nothinsweethere Sweet Tea (formerly Bitter) 🍹 (@nothinsweethere) reported

    @JudgeFergusonTX @zoom_us We need to know if the assistant was able to fix the filter. Please provide an update at your convenience. Also, that assistant probably needs a pay raise after today.

  • seancallanan Sean Callanan (@seancallanan) reported

    Feature requests for @zoom_us 1) please add a doorbell 🔔 when someone enters a waiting room and 2 need a method to get the attention of someone when their headphones are not working, maybe time to bring poke back👉

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