Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • e_oreo Jack E. (@e_oreo) reported

    @CodyMcCubbin @TxDan_Gonzalez @zoom_us Yes, but most of the supply problem is natural gas plants not receiving gas due to the cold. Frozen turbines is a minor problem compared to that

  • jeffbigham @jeffbigham (@jeffbigham) reported

    @evanmiltenburg @zoom_us @Franklin_M_Li another reason this matters is that many universities like to treat accessibility like a legal compliance issues, so sometimes these helpful but not legally mandated things can be the hardest to get approved.

  • ChezianB 🧢 (@ChezianB) reported

    @ANI Then Zoom should be banned if they did not support n help GOI Right @zoom_us ??

  • ChezianB 🧢 (@ChezianB) reported

    @ANI Then Zoom should be banned if they did support n help GOI Right @zoom_us ??

  • nikhils007 Nikhil Singh (@nikhils007) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us Hey it kept saying the password was wrong but the same one worked on the other device , a few others also faced the same issue on the meeting and had to log in using alternate devices

  • jeffbigham @jeffbigham (@jeffbigham) reported

    @evanmiltenburg @zoom_us @Franklin_M_Li an important part of the conversation, if you're not already including it, is that the automatic captions aren't a good enough accommodation for many, since they still have tons of errors… but, they can still be helpful

  • diegoscl Diego Belmar (@diegoscl) reported

    @MicrosoftTeams Is this a bad joke? 🤡 That post was updated exactly 6 months ago.... 6 months ago! 😡.... If I write to you now it's to get something else.... @zoom_us friends took 2 days to fix the problem... I'm sure you can do better! 🤔

  • FritoLeave 404: Page Not Found (@FritoLeave) reported

    @grtwent @zoom_us No problem. I believe though that the particular cat filter that lawyer used was not native to zoom. Perhaps one of his kids, or grandkids, downloaded it and set it up.

  • OoohNoMrBill make it happen (@OoohNoMrBill) reported

    @TxDan_Gonzalez @zoom_us I’ll take “stupid ideas for $400.” If you want to conserve, there are smarter methods. The goal is to support business and productivity even in hash conditions, not mandate it shut down. Next.

  • piq_leriq fink (@piq_leriq) reported

    @zoom_us when do we get a thumbs down emote please

  • cdotmom Just shut up and wear the damn mask🇺🇸 (@cdotmom) reported

    @zoom_us OnZoom unannounced changes have left my previously scheduled classes (with signups) in a technical DMZ. Support responses unintelligible. Help!

  • HayleyNParadise Hayley Paradise (@HayleyNParadise) reported

    @zoom_us I know how to share sound. Half of the users could hear it, but half couldnt. And the cloud recording didn’t have either. Is there a glitch with zoom?

  • nickf Nick Finck (@nickf) reported

    @AWiesy @mfpiccolo @zoom_us Yes, damn those UX writers! Seriously tho, I’m sure they are going to correct the error. Nothing to lose a gasket over. A failure like this is nothing to be ashamed of, it’s something to learn from. & today I’m sure they’re learning.

  • ryanfoland Ryan Foland (@ryanfoland) reported

    If you are using a fancy camera input for your @zoom_us and it all of a sudden does not work. The solution might be checking for Zoom software updates. I just had that issue, and the most recent update solved the issue.

  • CassiusNYC26 Gregory Coleman, Jr. (@CassiusNYC26) reported

    @ReenNahMean @zoom_us Yes. I help run some CLEs via Zoom and sometimes l tried to warn people. We turned the chat off. Texting is safer.

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