Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Nina Harris
(@ninapharris) reported
@zoom_us I have the GLOBAL setting from the webpage checked to always require a waiting room and the redundant option to not let people enter the room before the host. It's broken and toggling it on and off did no good. That's the only reason I even saw the in-meeting one.
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Leon Thomas
(@Leonthetrainer) reported
@zoom_us Help ME solve this? You mean...perhaps, get some information from me so YOU can solve it
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james ward-gwilliam
(@jameswardg) reported
@zoom_us Just did immediately got an email saying unable to respond to your open tickets at this time and to use your online resources when I know the issue is not in said resources
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Taye Bruggz
(@RandomlyTaylord) reported
@zoom_us why does the Mac client crap out half the time? My kid has 4 meetings a day. How are we supposed to be on time if I have to log into the service from 4 devices before I can get into meetings I was literally in TODAY?
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Jason Butler Harner
(@JButlerHarner) reported
Hey @zoom_us 👋🏼 You’re customer service for PRO accounts stinks. Good luck.
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Jason Butler Harner
(@JButlerHarner) reported
@zoom_us Your customer service for PRO accounts t’aint good. Like not at all. 👋🏼
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Pa5calOka4
(@Chiebuniem_) reported
@zoom_us !!!!! fix up!!!!
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Mackenzie Feldman
(@mackenziekfeld) reported
@zoom_us can you please help me?
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Leon Thomas
(@Leonthetrainer) reported
@zoom_us or an even better way to say it would be "We're sorry for the problem and frustration. We care. Please DM us so we can get this resolved" No charge for the communication lesson.
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Claire Seidler
(@claireliora) reported
@zoom_us for some reason I cannot sign up to a pro account. I've tried chrome, firefox, safari. I've unblocked pop ups but nothing works. When I click "save and continue" nothing happens. Help?
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Thank you GA! 🙌🏼
(@ThatGirlAlli23) reported
@zoom_us on this recent update moving yes and no onto reactions so it disappears after 10 seconds was an AWFUL choice. We use those to vote on things and make group decisions. Fix it!!! Mmmmkthanks. 🙄🙄🙄
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Texas Math Teacher
(@texasmathteachr) reported
@zoom_us I have tried like 4x to active an educator account and I never can get it to work. Can you please help? I teach at a small co-op, tutor ACT, and math through zoom. I am a certified teacher in 2 states. I need more than 40 mins per session.
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𝓮𝓿𝓸 🦋
(@amoration) reported
Specifically @zoom_us the #OnZoom event system has not been working with my 3 Zoom accounts sadly, I went through your training program to host ticketed events with Zoom but am hitting error after error with the workshop system. I cannot even find or refund folks who I missed.
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Edward Mbeche
(@EdwardMbeche) reported
@zoom_us Oooh ok, for some reason I was just clicking the drop down menu trying to find that option,.. Thanks
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Mackenzie Feldman
(@mackenziekfeld) reported
Hi @zoom_us I need help and it's impossible to get in touch with anyone. Can you help me?
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