Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • 3dleo Leo R Castillo (@3dleo) reported

    @zoom_us Terrible customer service. Our company is always offered discount pricing but our ZoomRoom is not working. I have 2 ask: are we seeing another terrible future comm provider develop (ala ATT) where we pay for just being connected even if nothing works? #zoomfail

  • rosesareroje ell (@rosesareroje) reported

    Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us 1

  • tjipke Tjipke Schouten (@tjipke) reported

    @zoom_us Some of my pending users don't get there invitation. Please help. It concerns tutors and they can't give there lessons.

  • DaniOliver Dani Oliver (@DaniOliver) reported

    @zoom_us for the love of god, how do i fix this?

  • LouiLordNelson Loui Lord Nelson (@LouiLordNelson) reported

    @zoom_us share computer audio not working for many of us. Not issue w/our computers. It's now a topic on @reddit Please look into this bug.

  • mialoira mia (@mialoira) reported

    Oh good, the @zoom_us billing issue continues. Just got charged $1400.

  • outbondtraining Outbound Training (@outbondtraining) reported

    @zoom_us We have 400 people meeting, this morning, everybody in, music on, they trouble when we start, everything just stop function normally, now we are delaying meeting for 30 minutes till we figure it out, can you help?

  • raisecain Dr. O—, mask wearing is an act of love (she/her) (@raisecain) reported

    @_eamonnbell @zoom_us Oh really? I am not able to find anything about this. This could help...

  • taarusauce たーる (@taarusauce) reported

    .@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!!!??? Please Fix it now!!!!

  • Ldmmyer Lauren Myer (@Ldmmyer) reported

    @zoom_us please "go down" tomorrow so we can have a real snow day in the northeast!

  • thomashageleit thomas hageleit (@thomashageleit) reported

    @zoom_us Oh, we have another problem: When sharing the screen with the visitors, and we share the app keynote, I have no mouse curser. Not even to push zoom buttons. If i guess correctly I can click, but I don’t see the mouse. What could that be?

  • BobbyThompson Bobby Thompson (@BobbyThompson) reported

    So I had to stop using the @zoom_us app for windows, due to a bug they have no fix for. So I switched to the @googlechrome version, now that version won't work, and I can't fix it. I literally cannot use #zoom on my computer anymore.

  • ImperfectMaster Jai ✨ (@ImperfectMaster) reported

    @zoom_us I’m unable to connect on mobile data. Please help.

  • tideturnerfilms Tideturner Films (@tideturnerfilms) reported

    @zoom_us can you help please? I am running a charity Q&A on zoom tomorrow and it’s just gone over 100 attendees. What can I do please? I have Pro and can’t afford £150+ to upgrade for one event

  • AvramC Avram C. (@AvramC) reported

    @Oatmeal The UI of @zoom_us is actually terrible. The number one factor you need to know — can people hear me —- and they hide the button. That and multiple windows floating everywhere, multiple clicks to invite someone, there is no reason all this can’t be obvious.

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