Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Hoshi
(@Hoshizoraka) reported
@zoom_us Please release the new version on Android because on my tablet it's keep crashing again and again and i have almost miss classes and had the issue 5003 when i have no anti virus/no proxy/ nothing on my tablet and it's have worked very well with my phone.
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Hillary Lynch
(@hillarylynch) reported
Hey @zoom_us could you please plan an outage tomorrow? Seems the only way my kids will get a snow day 😭
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Nick Rosenthal
(@nickrosenthal) reported
What was that @zoom_us issue? I need to work out, when someone is sharing their screen in a zoom meeting, how to stop the "Chat" message popping up loud and proud at bottom centre of the screen (when someone screen shares, Zoom flips into full-screen mode on my screen).
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Koltov
(@kolt) reported
Hey @zoom_us - I am thinking something broken on your API server - please fix urgent. Thanks.
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bells
(@hannahathaway) reported
@zoom_us please please help! Dance studio business having to close due to zoom account being hacked. Can’t call as have no meeting code and can’t do anything as hacker has changed email address. #SOS #SAVEUSPLEASE
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Cathie
(@AeroDayzi) reported
Help me, please @zoom_us! I'm getting an error page on all of my webinar registration links. Biggest webinar of my career coming up on Thursday, here! Need people to be able to register!
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chassuz
(@chassuz) reported
@KathleenKMM @zoom_us I've never needed any support for video meetings, knock on wood, but I made the mistake of trying their phone service when my provider discontinued the service.
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Adele Aston
(@adeleaston) reported
@zoom_us @okta Is zoom up and running? Was told global outage?
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chassuz
(@chassuz) reported
If you need customer support from @zoom_us , good luck with that. You'd think all of the extra business would help them ramp up staffing but you would be mistaken.
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Jagadeesh Kuppadakat
(@nambiar_kj) reported
@zoom_us We are facing some issues with the existing zoom account. Alreday sent couple of mails but no response, can you pls look into this?
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bells
(@hannahathaway) reported
@zoom_us Still no answer! Business on hold please help
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bran
(@brandonocire) reported
@zoom_us @zoom_us are you going to just ignore me? You’ve broken GDPR rules and I’m not getting any reply from your company
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Blake Dowling
(@AegisSales) reported
@adfritz @zoom_us @MicrosoftTeams It’s like “red alert” - Bob is on mute! Someone help him please!!! Boooob!!!!!
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Neo Dada
(@neodada7) reported
@zoom_us no post sale service. It's a fraud!
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Rushpin
(@Rushpin1) reported
@sidharthlala1 @zoom_us Got the same issue😱 not a good moment for this!! @zoom_us