Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 9
Seattle, WA 7
Portland, OR 7
Los Angeles, CA 6
Quito, Provincia de Pichincha 5
New York City, NY 5
Chicago, IL 4
Minneapolis, MN 4
Birmingham, England 3
Bogotá, Distrito Capital de Bogotá 3
Orlando, FL 3
Austin, TX 3
Washington, D.C., DC 3
San Jose, CA 3
Providence, RI 2
London, England 2
Kenmore, WA 2
Petaluma, CA 2
Vienna, Wien 2
Basildon, England 2
St. Louis, MO 2
Manchester, England 2
Brussels, Bruxelles-Capitale 2
San Isidro, Lima 2
Sacramento, CA 2
Santa Rosa, CA 2
Lima, Provincia de Lima 2
Nashville, TN 2
Berkeley, CA 2
Atlanta, GA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • teixeira_jrt Teixeira JRT (@teixeira_jrt) reported

    @zoom_us That is exactly what I did. Do it think this is something that you can patch? Or is this an error on the user's end?

  • Whorfery Whorfery (@Whorfery) reported

    @zoom_us Yes. Train your customer service reps to not hang up on people.

  • anotheroneuk Another Person. (@anotheroneuk) reported

    @zoom_us @teixeira_jrt Unticking the 'Sending video' hardware acceleration checkbox immediately resolves the problem on my end.

  • anotheroneuk Another Person. (@anotheroneuk) reported

    @teixeira_jrt @zoom_us I have exactly the same problem over the last few days.

  • sTeamTraen Nick Brown (@sTeamTraen) reported

    @zoom_us I had to create an account to get to a meeting and was in a hurry, so I used "log in with Google". Now I would like to use password-based login, with the same Gmail address as my username. Can I convert my account's login method from Google to username/password?

  • EmilioVeraXII Emilio Vera (@EmilioVeraXII) reported

    @zoom_us Hey, I really appreciate your response to my Tweet, I sent an email to the address you provided me and got an automated response, the problem is that it asked me to sign in to my Zoom account to file a report. Problem is, my account is banned, I can’t sign in.

  • GetTheAudience Matthias from Get The Audience (@GetTheAudience) reported

    Would you like to hop on @zoom_us with me? I want to know what audience you are trying to help, and... We will try to find and understand that audience TOGETHER, FOR YOU. How cool is that? 😎😎😎

  • damanjit1 D S (@damanjit1) reported

    @Microsoft @zoom_us And now it won't boot and no hw errors. Tried: Repair Safe boot Restore Booted once after restore and bluescreened again, now give new error: Bad_ststem_config_info (2/2)

  • joffeaton Joff Eaton (@joffeaton) reported

    Following my post weeks ago that @zoom_us took an entire years payment on a monthly subscription, I have not heard anything back from them. I have emailed numerous times, but nothing. If you’re expecting supportive customer service when it comes to Zoom issues, think again.

  • BaronBotch Baron Botch #WholesomeGang (@BaronBotch) reported

    .@MicrosoftTeams is the very worst. It worked poorly with my audio interface this evening. It would only recognize one channel, not two. Musician could play his keyboard but not use his mic. This is NEVER a problem in @zoom_us. I really wish the client had used Zoom instead.

  • mathtick pedantic uncertaintist duck (@mathtick) reported

    Does Zoom or any other service have a chat roulette feature on a timer? So day you want to iterate through the n choose k groups in your team through a party and you want to flip every two minutes? Feels this is how zoom parties should work @zoom_us @google

  • City_of_Letters Alphabet City: The Consonants Revolution (@City_of_Letters) reported

    @marcorubio @zoom_us Seriously, who the fk votes for these terrible people to represent them like who votes for these bad faith actors.

  • LRedSchoolHouse Little Red School House (@LRedSchoolHouse) reported

    @zoom_us why does ZOOM not record anything when someone mutes themselves? This is a horrible feature & has caused us so much syncing plus editing issues.

  • Nebguy1 Nebguy (@Nebguy1) reported

    @marcorubio @zoom_us You didn’t help, *******.

  • TKRspatial Tarmo Remmel (🇨🇦/🇪🇪) (@TKRspatial) reported

    Anybody else getting a @zoom_us error code 1054?

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