Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • BlogOfTheirOwn A Blog of Their Own (@BlogOfTheirOwn) reported

    @nsbertoni @zoom_us Yes---it's wreaking havoc on our new semester. This is a major problem.

  • Patrick07849555 Dr. Henry Jones Jr. (@Patrick07849555) reported

    @madebygoogle @Google @zoom_us Dear Google: You had record profits of 50 Billion dollars Can you please Promote my Youtube so I can have A real Stimulus The GOP does not want the poor to have money So Can you help me??!! PLEASE

  • nsbertoni Nicola Bertoni Dedmon (@nsbertoni) reported

    @zoom_us please, music teachers everywhere are begging you, fix the glitch in the new update where some students cannot hear shared computer sound. Some of these ppl DID already update and still can’t hear the audio. Help please 🙏🏼🙏🏼🙏🏼

  • CHMPGNECL0UDS sami 🖇 reactivated lolzies (@CHMPGNECL0UDS) reported

    @zoom_us thank u and i tried that but it keeps giving me error 300 and there’s not much i can do with my account because it’s a school account help

  • katy63304179 katy (@katy63304179) reported

    @zoom_us when I paste a link into the zoom chat, students are unable to click it. Copy/paste not appropriate as they are very little. Can you help?

  • suziestanier1 Suzie Stanier (@suziestanier1) reported

    @zoom_us My issue is that my camera is now producing what can only be described as a horrific image. I have tested it with other software and it is fine.

  • hannahathaway bells (@hannahathaway) reported

    @zoom_us Great. But what if your account remains blocked after being hacked. Bank account emptied and can’t access zoom. Lots of dancers who can’t be taught for two days now. Absolutely nothing being done to help.

  • WreckItRon28 Ron (@WreckItRon28) reported

    @coinbase requires a webcam to verify your identity, which mines broke because of using @zoom_us an issue they never addressed even tho many reported. Anyway managed to get a webcam, took a photo holding my passport... "we're unable to verify your identity" wha a ******* joke

  • mikeyvegas Rev. Willoughby and the Terrifying Power of Reddit (@mikeyvegas) reported

    You'd think @zoom_us wouldn't leave a customer that supports 10+ orgs hanging on a simple but day-derailing fix, but you'd be wrong. You're the center of the universe for business right now, maybe act like it?

  • Alvaro_Wolf_ ♉ Álvaro Wolf ツ (@Alvaro_Wolf_) reported

    The page is down. I have not been able to download it since the last update. @zoom_us solve please!

  • nambiar_kj Jagadeesh Kuppadakat (@nambiar_kj) reported

    @brandonocire @zoom_us I am also facing same issue. No response yet

  • grouchdiver Tim Murphy 🇨🇦 🏳️‍🌈 👨‍🚒🍪 (@grouchdiver) reported

    @DanielleLarivee @zoom_us Definitely, it is ridiculous that a service that touts itself as free and easy to use doesn't provide the option to support people fully. My wife doesn't have any hearing concerns but still prefers to have closed captioning on, to better follow along. Thanks, Danielle.

  • KeepNupWithKait Kaitlyn B. Joshua (@KeepNupWithKait) reported

    @zoom_us need zoom support but don’t have business account only licensed account. Can someone help? I noticed the customer service phone number is only for business accounts now.

  • DrJessicaNJones Jessica N. Jones, Ph.D. (@DrJessicaNJones) reported

    @zoom_us i see that there was an issue related to the use of web hooks and that is has been resolved. Do you know of any issue with API calls. Code that worked fine yesterday now gets an invalid_request response

  • benscottlondon Ben Scott (@benscottlondon) reported

    @zoom_us hey guys - I’ve tried every troubleshooting trick in the book, tried every setting and tested it all - but alas myself (and everyone musical colleague of mine) STILL can’t send audio in stereo. Is there an update being released that’ll fix the issue here?

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