Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boston, MA 2
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • justsayinman Deon Irvin (@justsayinman) reported

    @zoom_us you guys should suspend Jefferson Parish Public School System until they fix the record of Ka’Mauri Harrison. They used your platform to taint his school record, they need pressure to do the right thing. Through your platform the contend a home is apart of the school.

  • AustinCorgiBart Austin Cory Bart (@AustinCorgiBart) reported

    @nathanielgranor @zoom_us I'm not saying I have a laundry list of complaints or a heap of suggestions (although I do have both), but I can just say it's not working and I want to try other things. At this point, Imma throw pedagogy at the wall and see what sticks.

  • rlpb110 Rachel Billington (@rlpb110) reported from Guildford, England

    Clever Twitter friends. Any idea how to solve @zoom_us probs for Mum&Dad? Each time they can’t turn camera on & all we can see is a crossed out camera symbol. They can see us & we can hear them. All settings have been checked - they say. Got to sort it b4 Christmas #zoom #help

  • bookoisseur rachael (@bookoisseur) reported

    Anybody having a weird issue with the latest @zoom_us update? My stepmom suddenly can't control a meeting with more than 16 participants. Like her ipad goes nuts. She's emailed them 3 times and gotten no response, and yes she pays for her account. Please help me I'm very tired.

  • Bruce35dc BruceDC (@Bruce35dc) reported

    @bookoisseur @zoom_us Any time. Hopefully that will fix her problems.

  • sanhacheekiies jennie ◡̈ (@sanhacheekiies) reported

    @zoom_us fix yo sheit

  • HeidiFenn HEiDi FeNN✨ (@HeidiFenn) reported

    @zoom_us is driving me crazy!! I am paying for my account yet can’t get any customer service help!! UGH! Never again.

  • DrBrandyMath Dr. Brandy Wiegers (@DrBrandyMath) reported

    Newly discovered @zoom_us issue... running noses. Making sure you have the mute and video-off buttons correctly coordinated so that the faucet that your nose has become is not the thing the provost remembers about you.

  • fresh_doug_E Ð.w. (@fresh_doug_E) reported

    @MicrosoftTeams were you guys having an outage today or issues with audio calls/conference calls today? We had to move multiple meetings to @zoom_us due to horrible audio. 😒

  • US_of_the_West 🇺🇸🇮🇱🇭🇰🇹🇼U.S. of the West🌐🦅 (@US_of_the_West) reported

    @zoom_us FIX THE MAC CLIENT ON BIG SUR!!!

  • ajarii_ Hey, i'm Amiree' (@ajarii_) reported

    @zoom_us can u shut down for a week?

  • pictor Mike Schilder🇨🇦 (he/him) (@pictor) reported

    @zoom_us Zoom on my new M1 Mac is having major issues on sound. It can't use my system sound at all (just gives me an error). If I connect AirPods, they work fine, so I am doing that, but was wondering if this was a known issue and you are working on it.

  • nlittlejohns Neil Littlejohns (@nlittlejohns) reported

    Anyone else having trouble with @zoom_us right now?

  • HagmannKathryn Kathryn Hagmann (@HagmannKathryn) reported

    @zoom_us My student gets an error message that says "Please wait for the Host to start this meeting" even though I have started the meeting and other kids are in the class. I have tried creating a new link. Nothing on your website on this and no way to contact you. Please help!

  • theDroneU Drone U (@theDroneU) reported

    @zoom_us your service has recylced captcha for 23 mins. Service is down. #zoom #serviceOutage

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