Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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🌱Pauline Searle
(@PaulineSearle3) reported
@chrisnaunton @zoom_us Dont know whether it will help you to get an idea of numbers affected, I had the same problem yesterday, (the first time I had left it until the last minute to join the meeting!) Happy Christmas and hope to see you online in 2021.
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micia
(@DeMiciaValon) reported
@zoom_us help
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Dr Jarryd Willis PhD
(@DrJarryd) reported
If anyone finds a solution to this please let me know asap Ultimately @zoom_us should correct the coding error in the recent update. @social_brains @AmandaKMontoya
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Brian Belen
(@brianbelen) reported
Was surprised to discover that the “Allow Screenshare” option had disappeared from the @zoom_us iPad app. Dunno if this was a glitch, but it was a terrible inconvenience during two meetings I hosted.
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Tara Bruno
(@tarabruno) reported
As a "video" platform, I'm gonna need @zoom_us to up their video recording quality. It's downright terrible at the moment. Please and thank you. xx
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Michael Ross
(@mross715) reported
@zoom_us Great! Maybe they can fix your terrible interpretation feature!
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Traci Peace-Greco
(@GrecoPeaceT) reported
@zoom_us I did as you said. Wrote a long email and received a response that you would NOT be able to help me. I SPENT ALL THE TIME TYPING MY ISSUE AND YOU SAID YOU CAN’T HELP?? THAT IS NOT OK, I DESPERATELY HELP!! PLEASE HELP!!
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Fart Vandaley
(@FartVandaley) reported
@zoom_us you're password reset function doesn't work. It just emails you a link to sign in again. This is a basic function, you should fix this ASAP. Horrible.
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Lauren Myer
(@Ldmmyer) reported
we need to petition @zoom_us to be down on Thursday for children everywhere (& teachers) to have a break #snowdays2020 #snowday
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Punit J Rajpara
(@punitrajpara) reported
@EccentricFella Both terrible. @zoom_us for the win
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koley
(@autumnrats) reported
@mrsavalance @zoom_us Try updating the drivers for the webcam Go to device manager and find d the webcam Right click and select update drivers Then it will ask about where to find these drivers, click the option that says about searching online That should help a bit maybe
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Paul Conway
(@DoomCube) reported
@zoom_us my wife is trying to activate an account which was paid for. She received the activation link on the 7th of December, but it is now somehow expired. The online not won’t help, who do I contact to resolve this?
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Joshua Sugarman
(@TheJSug) reported
Looking for some @zoom_us help for a very weird issue. Whilst my webcam looks wonderfully crystal clear to me, apparently it flicks into nightvision mode randomly for recipients on the video call even when showing as working fine on my screen.... A very strange oddity!
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Dr Chris Naunton
(@chrisnaunton) reported
Hi folks, For anyone attending my talk on Cleopatra this morning (11am): I gather some are having trouble with @zoom_us - it seems you may be required to re-enter your account details or to join with a new account. I have no idea why this would be... (1 of 2)
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Mita Saha
(@MitaSah90465630) reported
@zoom_us Sir, I am facing problem in zoom when I am using in desktop. So can you fix the problem I am facing in zoom? Though I have a good internet connection
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