Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1
Saint Leonards-on-Sea, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • HunzingerUD Katie Hunzinger (@HunzingerUD) reported

    Anyone have a @zoom_us issue where you login and it says you're in another meeting? I can't seem to find the solution (I've logged out everywhere and logged back in, I have no meetings, and Dr. Google hasn't helped). #AcademicTwitter #phdchat #zoomhelp

  • Mellow_D Mellow_D (@Mellow_D) reported

    Me: hey zoom support can you help me with an issue? Zoom support or anyone at zoom: I sent you the document stupid! Thank you for calling and reaching out by email. Your ticket is now closed @zoom_us

  • dineshocp Dinesh Garg (@dineshocp) reported

    @zoom_us it is very disappointing that customer service given by ZOOM in India is worst . i have logged a complaint 9000600 , there is no positive reply .

  • MusavirManzoor Musavir Manzoor Baba (@MusavirManzoor) reported

    Day beforeYesterday I was excited about new start of my life,I was going to attend my online classes through @zoom_us from next day. I slept in excitement ,when I woke up have my breakfast,I opened #zoom but error occurred (1/2)

  • GetTheAudience Matthias from Get The Audience (@GetTheAudience) reported

    Would you like to hop on @zoom_us with me? I want to know what audience you are trying to help, and... We will try to find and understand that audience TOGETHER, FOR YOU. How cool is that? 😎😎😎

  • City_of_Letters Alphabet City: The Consonants Revolution (@City_of_Letters) reported

    @marcorubio @zoom_us Seriously, who the fk votes for these terrible people to represent them like who votes for these bad faith actors.

  • teixeira_jrt Teixeira JRT (@teixeira_jrt) reported

    @zoom_us That is exactly what I did. Do it think this is something that you can patch? Or is this an error on the user's end?

  • Social_Pip Pippa Akram (@Social_Pip) reported

    @zoom_us I've updated to Big Sur and now icons are missing in a meeting and on the desktop app. I've googled and apparently there's an update to help with this - where can I find it?

  • damanjit1 D S (@damanjit1) reported

    @Microsoft @zoom_us And now it won't boot and no hw errors. Tried: Repair Safe boot Restore Booted once after restore and bluescreened again, now give new error: Bad_ststem_config_info (2/2)

  • PeakCareers Jim Peacock (@PeakCareers) reported

    Is anyone else having problems with zoom? I was fine all morning and now can't get on @zoom_us

  • BaronBotch Baron Botch #WholesomeGang (@BaronBotch) reported

    .@MicrosoftTeams is the very worst. It worked poorly with my audio interface this evening. It would only recognize one channel, not two. Musician could play his keyboard but not use his mic. This is NEVER a problem in @zoom_us. I really wish the client had used Zoom instead.

  • michael_bloch Michael Bloch (@michael_bloch) reported

    @zoom_us on v5.4.6 when clicking “Check for updates” I systematically get an error “Check new version failed, try again” - happens every day - is that a known bug?

  • mameroncason Cameron Mason (@mameroncason) reported

    @kristianindy @Apple @zoom_us In all seriousness. The top bezel of the screen could be a thin led light bar and that solves half the problem.

  • anotheroneuk Another Person. (@anotheroneuk) reported

    @zoom_us @teixeira_jrt Unticking the 'Sending video' hardware acceleration checkbox immediately resolves the problem on my end.

  • zizil_61 adem özmen (@zizil_61) reported

    @fazil_ozmen @zoom_us My problem is different from that. Hacker joins my meeting when I accept my student. They are using same account. Waiting room is useless. When I accept my student, the hacker starts to use the account.

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