Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Tara Bruno
(@tarabruno) reported
As a "video" platform, I'm gonna need @zoom_us to up their video recording quality. It's downright terrible at the moment. Please and thank you. xx
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rose
(@sekufey) reported
@zoom_us pls go down i dont wanna be in class
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Rush
(@exRAF_Al) reported
@YellowtailFP @zoom_us All bets are off in this vacuum. Economics experts and fund managers should experience what the intelligence community did after war in Iraq. It was asked to explain how it was duped, how it missed so many inconsistencies and made so blatant a series of professional errors.
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Aizat Shamsuddin
(@AizatSH_) reported
@zoom_us customer service sucks. Sucks sucks sucks.
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Kira B.
(@babykeeks5) reported
@zoom_us please shut down this week, we are stressed!
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Brian Belen
(@brianbelen) reported
Was surprised to discover that the “Allow Screenshare” option had disappeared from the @zoom_us iPad app. Dunno if this was a glitch, but it was a terrible inconvenience during two meetings I hosted.
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Janet Rodriguez
(@JanetRo37442412) reported
@zoom_us zoom not working 😭🤨🤨🗿🤨🤝🤌😦
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adem özmen
(@zizil_61) reported
@zoom_us today in my lesson one of my students account has been hacked. Even if I locked the rename function, the hacker could rename himself. Moreover he/she wrote obscene words. Not only on the phone, but also on the pc. This is the fourth time we have this problem. We have
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Fart Vandaley
(@FartVandaley) reported
@zoom_us you're password reset function doesn't work. It just emails you a link to sign in again. This is a basic function, you should fix this ASAP. Horrible.
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Dr Jarryd Willis PhD
(@DrJarryd) reported
If anyone finds a solution to this please let me know asap Ultimately @zoom_us should correct the coding error in the recent update. @social_brains @AmandaKMontoya
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Traci Peace-Greco
(@GrecoPeaceT) reported
@zoom_us I NEED HELP!!!!! Come on, you say contact CS and I get a reaponse saying YOU CAN’T assist me, with a my windows 7 and profile pic issue! COME ON @zoom_us!! COME ON! SO, SO NOT OK!! I NEED HEEEEELP!!!!!!
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Mita Saha
(@MitaSah90465630) reported
@zoom_us Sir, I am facing problem in zoom when I am using in desktop. So can you fix the problem I am facing in zoom? Though I have a good internet connection
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Kalpan
(@BlackCoffeeOnli) reported
@_theaxeeffect_ @zoom_us plz solve her problem.
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Francis Lortie
(@FrancisLortie) reported
@zoom_us 1/2 So I'm locked out of my account, with a meeting soon. Tried to call tech support, bcuz Im not getting any password reset e-mails. Tried 4x. Apparently, I don't get phone support. Thanks for the help Zoom. Thanks alot!
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freedomfollowers
(@freedomfollow5) reported
Looking for help on #zoom @zoom_us - need to be able to mute 1 participant all the time but allow others to unmute & how to tell if someone leaves? Pls help