Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• Kwame (@kdotjarv) reported a minute ago from Miami, Florida

  @Eudaimoniash @zoom_us I’m down

• Ji_My (@jimnykuhon) reported 3 minutes ago

  @zoom_us please help already made a payment, but a credit card error appears.

• Karen Cotton (@KarenCotton) reported 4 minutes ago

  Thought I would throw this out there parents aren't meant to be teachers, and all teachers should get massive raises and @zoom_us you need to fix your platform because my internet is high speed and just fine! But my child only gets five

• Obinyan Omokhafe (@faeyzscope) reported 7 minutes ago

  @zoom_us experiencing issues with password recovery/reset

• Nina Harris (@ninapharris) reported 8 minutes ago

  @zoom_us Having two separate places for "enable waiting room" is not only terrible, it doesn't work. My local "enable waiting room" feature won't stay selected when I restart. So it's not just poorly designed, it ALSO has a bug too? UI, please!

• Jason Butler Harner (@JButlerHarner) reported 10 minutes ago

  Hey @zoom_us 👋🏼 You’re customer service for PRO accounts stinks. Good luck.

• Dayz_out (@tobyrolph) reported 16 minutes ago

  @zoom_us it appears the video on a zoom call via a mobile still has a 4:3 cut out. Is there a fix for this?

• Pa5calOka4 (@Chiebuniem_) reported 17 minutes ago

  @zoom_us !!!!! fix up!!!!

• Katherine May (@_katherine_may_) reported 18 minutes ago

  Hi @zoom_us please can you help? I bought an annual plan in December (& have the receipt!) but my account is still showing as basic (unpaid) plan, and so you won't allow me to contact support to sort this out!

• Clayton Broomes Jr (@ClayBroomes) reported 21 minutes ago

  Unacceptable @optimum. Your system problem is preventing my kids from attending their @zoom_us classes for school. During normal conditions when kids are back in school? Fine! Not during pandemic lockdown. You should compensate your customers for this @OptimumHelp #optimumfailure

• AngelChavezS59Civ59 Blue Angel 5 (@ArmisteadIsaac) reported 22 minutes ago

  @zoom_us Zoom is not working somewhat, I keep getting kicked out every 5 minutes #broken?

• Zach Wilmarth (@Zwilmarth) reported 23 minutes ago

  @zoom_us Your stock price has deflated drastically, do you believe this will fix itself in 2021?

• Claire Seidler (@claireliora) reported 23 minutes ago

  @zoom_us for some reason I cannot sign up to a pro account. I've tried chrome, firefox, safari. I've unblocked pop ups but nothing works. When I click "save and continue" nothing happens. Help?

• hdpd (@dewingthemost) reported 24 minutes ago

  hi @zoom_us please help me fix this your website did not help me i love u i swear but WHY

• 306 Landslide Blowout Historic (@ee_morton) reported 26 minutes ago

  @zoom_us Actually, 2020 didn’t test nearly enough of us. That was the problem.

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