Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
PopeTaintIV
(@thedean98) reported
@zoom_us is a garbage service. Hate to be just another guy complaining on Twitter but I genuinely can't find another way to contact them.
-
EnCellAdust
(@EnAdust) reported
@zoom_us Since last week half of our class cannot hear my sound on screen sharing. Those who cannot hear, have tried unistalling and reinstalling zoom, still doesn't work. Any help?
-
Oliver Webber
(@Violino1567) reported
@zoom_us we are having a heap of problems with participants getting the “host is in another meeting” message and unable to join. Can you advise? No one seems to know what causes this.
-
Simon Griffiths
(@simon_g) reported
@zoom_us My situation is that I give lectures online but the audience has grown and I may exceed 100 viewers. $199 per month is R3000 per month in South African currency which is way more than I can justify. Is there a Zoom product that can help me?
-
Joel Paulraj
(@JoelPaulraj) reported
@zoom_us Call Me not working this morning!
-
Veronica Rose Author of BEING
(@veronrose4) reported
Is @zoom_us down today?
-
DIM ELICIT
(@dim_elicit) reported
@zoom_us @evelynyee5683 Hello, I have the same problem and my Mac configuration/Zoom app version also meets largely the requirements ! I do not understand...
-
AngelaAn10TV
(@AngelaAn10TV) reported
@JDKeilholz stand in line buddy. @zoom_us still can't fix my sudden disconnect issues on both phones. 😩😩😩😤😤😤😤🙄🙄🙄🤬🤬🤬🤬
-
Ashley Beauchamp
(@ashbeauchamp) reported
@HilaryJCampbell @zoom_us I was having this problem last night - but wasn’t using any USB mic, just my MacBook internal microphone. So frustrating!
-
Dinkleberg
(@j_dinkleberg) reported
why cant I turn certain people down on @zoom_us like one person is loud and others are quiet
-
PopeTaintIV
(@thedean98) reported
@zoom_us How did zoom get all the school contracts again? Genuinely curious because I've only ever had negative experiences with it. Absolute garbage service no one would use if they actually had a choice.
-
Jonathan Reiber
(@jonathanreiber) reported
@zoom_us help a happy but addled parent out? Maybe you’ve just accidentally poured champagne on your servers which tbh would be ok.
-
dustinteays
(@dustinteays) reported
Honestly, I still have mixed feelings about covering meetings through @zoom_us whether that be city council meetings or school board meetings. On one end it’s nice because you can do it on your couch but on the other if you don’t catch something you might be in trouble.
-
Taro UGEN
(@TaroUgen) reported
@zoom_us quick UX fix request! I always end up mixing up buttons when I want to leave my zoom convo but let others keep continuing. I always end up the convo for everyone. Could we do something with different colors or font weights on buttons to avoid that? #amItheonlyone?
-
Felix Martinez
(@FelixMa45045749) reported
@zoom_us @Frost_Sullivan Hello. Are you guys having a outage? Because nothing is working for me right now, ok, it keeps loading, freezing, kicks me out in a zoom meeting.