Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • kpjungle Kim Pedersen (@kpjungle) reported

    @SFoskett @zoom_us Lets utilise a new chip in order to fix a broken app… what a world we live in.

  • LeshellSmith LeShell Smith (@LeshellSmith) reported from Guntersville, Alabama

    @MikeFlynn55 @zoom_us Love this feature. Have you run into the problem if all users do not have the update or operating system it doesn’t work? I’ve been successful once trying this feature.

  • karabag_sercan seco (@karabag_sercan) reported

    Hello your servers have an error too? I have difficulty accessing. @zoom_us

  • geektech713 Robert Oberhoff (DigitalraoSolutions,dba last RAWR (@geektech713) reported

    I am having @zoom_us issues my password wont work on ZOOM meeting @zoom do yall offer customer /client services?

  • erikwesslen Erik Wesslen (@erikwesslen) reported from DeWitt, Michigan

    @stevenspohn @zoom_us As much as I agree with this, the cost in compute to caption all zoom calls would bankrupt the company in no time. As a PM who worked on this very problem, it is not easy to solve.

  • MichaelRippe Michael Rippe (@MichaelRippe) reported from Los Angeles, California

    Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button. #MSNBC2020 @DeadlineWH

  • ChrisBataluk Christopher Bataluk (@ChrisBataluk) reported

    @zoom_us I just want to point out it’s terrible I’m paying for your service and when I try to get technical support it says your technical support line is unavailable, it then asks me to send an email for pro accounts then I get an answer of we aren’t answering support inquiries

  • cindyvbosch Cindy VandenBosch (@cindyvbosch) reported from Brooklyn, New York

    @zoom_us Our community board wants to host public meetings via Zoom but we need automated captions to ensure ADA compliance. I read that such a service does exist. How do we enable them? Instructions on Zoom website are only for third-party or assigning someone to caption.

  • ShiivamD -PanditJi- (@ShiivamD) reported from Pune, State of Mahārāshtra

    @zoom_us fell down 17% on @pfizer covid vaccine success trial. What an impact.which other stocks are going to come down?

  • MichaelRippe Michael Rippe (@MichaelRippe) reported from Los Angeles, California

    Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button.

  • jpodcaster Julian Prior (@jpodcaster) reported from Vancouver, British Columbia

    @zoom_us We have been on telephone hold now for 5 hours+ trying to speak to one of your account executives regarding an urgent licensing issue at our college that is affecting our instructors. Not cool.

  • mcrabtree100 Marisa Crabtree (@mcrabtree100) reported from Los Angeles, California

    @zoom_us is there an outage? I just got kicked off a class and then half of my students were kicked out and couldn’t get back on. It happened at about 9:15am PST.

  • techdecisions DrPhil of Technology (@techdecisions) reported

    @zoom_us @ShieldVoC my virtual backgrounds, all of them, are getting clipped at the sides? what's up w/that? macOS Big Sur. used to be better. pls fix.

  • Madisonkmoreno Madison Moreno (@Madisonkmoreno) reported from Seattle, Washington

    @zoom_us I would love to be able to hide people with their video on, and to be able to pin at least like 3 friends to pull up the first page (soon school) pls help

  • MikeFlynn55 Mike Flynn (@MikeFlynn55) reported from Northampton, Massachusetts

    @Dsrussosusan @zoom_us Good point. I was thinking about it from a project perspective. For example, if different students worked on different problems, you could name each breakout group to correspond with specific problems. Then have students select the group that matches the problem they worked on.

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