Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Digmi
(@RayDigmi) reported
@zoom_us Is there some one from customer service I can speak with please!
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Emiel van Miltenburg
(@evanmiltenburg) reported
@jeffbigham @zoom_us @Franklin_M_Li I think the US is ahead of the curve wrt accessibility in university education. IIRC video lectures can only be posted online with reliable subtitles, or else Legal is unhappy. We have no such restrictions, as far as I know. So it just comes down to how much effort teachers pay.
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Segun Ola (Inspector General of a11y police)
(@segunolalive) reported
Thanks to @zoom_us' remote control feature, I was able to investigate the problem on her computer. After digging around from a few minutes, I could tell that the problem wasn't in code. It turned out she had her font-size set to extra large in her browser's settings 2/4
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@jeffbigham
(@jeffbigham) reported
@evanmiltenburg @zoom_us @Franklin_M_Li an important part of the conversation, if you're not already including it, is that the automatic captions aren't a good enough accommodation for many, since they still have tons of errors… but, they can still be helpful
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Yadvinder Singh
(@YadvinderaSingh) reported
@zoom_us Zoom meeting notable to login on laptop Microsoft surface & MacAir
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Don Lalo De la Vega
(@lalodelavega2) reported
@zoom_us what's the meaning of error 103033, hundred of people are getting this error on a live meeting now
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Nikarah
(@iAmNikarah) reported
@zoom_us @ww_us @Oprah There is normally a transcript sent through Zoom after these #YourLifeInFocus events, how will I be able to receive that now?? These technical issues are so disheartening.
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Diego Belmar
(@diegoscl) reported
@MicrosoftTeams Is this a bad joke? 🤡 That post was updated exactly 6 months ago.... 6 months ago! 😡.... If I write to you now it's to get something else.... @zoom_us friends took 2 days to fix the problem... I'm sure you can do better! 🤔
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(((Aydin Mayers)))
(@amayersphoto) reported
@zoom_us how come I can’t get on phone support to figure out a problem?! Wtf
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Courtney Davis
(@mathcourtney) reported
.@zoom_us Is there a way to re-send a breakout room invite to someone who says they didn't receive one? I've searched and can't find this. Right now, the only fix I know is them logging off and back on.
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Nat
(@samesky11) reported
@zoom_us Tried to subscribe Zoom Education but rejected my card hundred times. I already contacted bank and the issue always pop-up
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قَبَسْ
(@qabas01) reported
@zoom_us Hi, I had an account in a large room of more than 500 subscribers, which was over 5 March, but now I was surprised that the room accepts no more than 100 subscribers. What is the problem?
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404: Page Not Found
(@FritoLeave) reported
@grtwent @zoom_us No problem. I believe though that the particular cat filter that lawyer used was not native to zoom. Perhaps one of his kids, or grandkids, downloaded it and set it up.
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Georgie Mae
(@MusicalEuph) reported
I don't often tweet but today.I really can not belive the quality of @zoom_us.Speak to them all day on twitter to then get you to speak to support.Speak to support who close the case.I seriously can not belive it why would I buy it if they can't sort a simple problem😡😡😡
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JeffreyHare
(@JeffreyHare) reported
@zoom_us support is terrible. Robot chat system can't recognize help request. Need support - called -- got sales.
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