Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• Karla Orosco (@karlacalbear) reported 3 minutes ago from Lemoore Station, California

  @zoom_us Our middle schoolers can’t raise a hand this week to signal they want to speak. How do I fix this? They can give me thumbs up.

• Joel Garcia (@cryptand_maker) reported 3 minutes ago

  @scenerykookie @pldt @zoom_us Same here. Looks like PLDT is so slow in resolving this issue. You may connect via virtual private network (VPN) at the moment to access Zoom

• Faye (@FayeThemTheirs) reported 4 minutes ago

  @DMJreports @BertoInPublic @zoom_us Half of the time when I try to use the pin option it either gives me an error or unpins if the presenter changes layout (is this a glitch?) I end up having to 'hide' tiles with literal sticky notes. Pinning is a helpful feature but still has issues.

• w (@babydr1zzy) reported 7 minutes ago

  @zoom_us pls all i wanna do is study chemistry why are ur servers not working

• Daniel Ashton (@jdashton) reported 7 minutes ago

  @zoom_us I did that, but the issue was immediately closed. The defective meetings are in a Zoom Pro account. How can we have confidence that you know about this issue, and that you are resolving it?

• Aaron Buchsbaum (@networkAFB) reported 10 minutes ago

  @zoom_us is your US website down? Cannot access since about 15min ago. Thank you.

• Brian (@Brian29094768) reported 12 minutes ago

  @PLDT_Cares I cannot access @zoom_us either website or through any apps. Please fix this

• Soos (@Player_X_YT) reported 12 minutes ago

  @zoom_us can you stop changing the CSS and fix the millions of bugs you have, like tokens that expire after like 2 seconds

• LadyTremaine ✪ STAY HOME ⍟ WEAR A MASK (@LadyTremainee) reported 13 minutes ago

  Hello? Help? My @zoom_us meeting is in 2 hours but @PLDT_Cares still isn't connecting! No @Viber as well.

• Christian Vasile (@ChristianVasile) reported 13 minutes ago

  Trying to upgrade to @zoom_us Pro. Doesn't work. Tried again 24h later. Doesn't work. So I try to call them, but support is only for Pro accounts. Use the Help Centre, they say. I want to give them money and they won't let me. This makes my ******* blood boil.

• Justin (@CmdaPanda) reported 17 minutes ago

  @AngeloLago9 @zoom_us Yeah at the time reports were just coming in, come to find out AWS was down in N. Virginia.

• 🇺🇲 𝕯𝖆𝖗𝖙𝖍 𝕸𝖔𝖑𝖑𝖆𝖌𝖚𝖘 🌶 (@DarthMollagus) reported 26 minutes ago

  Message from school (summary): Internet problem affecting @zoom_us,@Google, and #Canvas access nationally. 🤔🤔🤔

• Fernando Souza (@nandopenteado22) reported 29 minutes ago

  @zoom_us Hey, I am trying to buy a Pro version, but nobody from Support can help me add the Spanish VAT number on my shop cart?

• Libby Writes (@clavis_libertum) reported 30 minutes ago

  @zoom_us I am unable to use virtual backgrounds even though I have all the technical requirements needed! The 'chatbot' is not helping at all. Can you fix this please?

• nolanshreds (@nolanlegaspi) reported 31 minutes ago

  is da raised hand button broken ? @zoom_us

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