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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Providence, RI 1
Seattle, WA 1
Glen Ellyn, IL 1
Tacoma, WA 1
Mexico City, CDMX 1
Guayaquil, Guayas 2
Leganés, Madrid 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • adamblust
    Adam J. Blust (@adamblust) reported

    Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

  • bostonbobby617
    Robert Clark (@bostonbobby617) reported

    @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

  • P_Bruynooghe
    Pierre Bruynooghe (@P_Bruynooghe) reported

    @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

  • LCTTA
    LCTTA (@LCTTA) reported

    @zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.

  • theipodteacher
    Jon Smith (@theipodteacher) reported

    For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

  • bostonbobby617
    Robert Clark (@bostonbobby617) reported

    Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

  • DanielC85829866
    Daniel Carmona (@DanielC85829866) reported

    @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

  • Baatunibabag
    Krishan_ll.b rathI (@Baatunibabag) reported

    @zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726

  • KashefMajid
    Kashef Majid (@KashefMajid) reported

    Is anybody else having problems with Zoom this morning? @zoom_us

  • aliceisfab
    al (@aliceisfab) reported

    does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

  • mutukik
    kumiko s (@mutukik) reported

    @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

  • akincali
    Ms. AK (@akincali) reported

    @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

  • LokeMark
    Mark Loke (@LokeMark) reported

    @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

  • dougmcrae
    Doug McRae (@dougmcrae) reported

    @zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!

  • KaylaBlais2
    Kayla’s HiFi Club (@KaylaBlais2) reported

    @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

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