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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • patlouiswilkie
    Patrick Wilkie (@patlouiswilkie) reported

    @otter_ai @zoom_us I believe this only works for FUTURE recordings, not PAST. My issue with @zoom_us pertains only to the BULK EXPORT of Cloud Recordings!

  • RandomlyTaylord
    Taye Bruggz (@RandomlyTaylord) reported

    @zoom_us why does the Mac client crap out half the time? My kid has 4 meetings a day. How are we supposed to be on time if I have to log into the service from 4 devices before I can get into meetings I was literally in TODAY?

  • Psychprofin20
    Survivor (@Psychprofin20) reported

    Hi @zoom_us every time my parents try to download and launch Zoom on their laptop it asks for a pairing code. Still don’t know how to help them. Any ideas?

  • tdyer_1999
    Theresa Dyer (@tdyer_1999) reported

    @zoom_us Hello. For no apparent reason, I no longer seem to be able to connect to zoom meetings. I get the error code 104103. I have checked my Bitdefender Firewall - nothing has changed there and I had always been able to connect until yesterday. Please help and read my DM.

  • jeremycady
    𝙅𝙚𝙧𝙚𝙢𝙮 𝘾𝙖𝙙𝙮 (@jeremycady) reported

    @CJheartart @zoom_us I'm not saying it is a systemwide issue. Might just be an issue with my account.

  • KarenCotton
    Karen Cotton (@KarenCotton) reported

    Thought I would throw this out there parents aren't meant to be teachers, and all teachers should get massive raises and @zoom_us you need to fix your platform because my internet is high speed and just fine! But my child only gets five

  • RAYCATENA1
    Martin (@RAYCATENA1) reported

    @zoom_us Zoom is terrible. I use skype!

  • claireliora
    Claire Seidler (@claireliora) reported

    @zoom_us for some reason I cannot sign up to a pro account. I've tried chrome, firefox, safari. I've unblocked pop ups but nothing works. When I click "save and continue" nothing happens. Help?

  • ClayBroomes
    Clayton Broomes Jr (@ClayBroomes) reported

    Unacceptable @optimum. Your system problem is preventing my kids from attending their @zoom_us classes for school. During normal conditions when kids are back in school? Fine! Not during pandemic lockdown. You should compensate your customers for this @OptimumHelp #optimumfailure

  • AhmetErdemErgin
    Erdem Ergin (@AhmetErdemErgin) reported

    @zoom_us Count down

  • faeyzscope
    Obinyan Omokhafe (@faeyzscope) reported

    @zoom_us experiencing issues with password recovery/reset

  • amoration
    𝓮𝓿𝓸 🦋 (@amoration) reported

    I'm due to be leading a @zoom_us workshop on virtual events right now - somehow the OnZoom system deactivated my account, leaving me unable to host, produce or refund workshop attendees. I can't get a person on the phone. Help? I've been a customer for years on 3 accounts.

  • jeremycady
    𝙅𝙚𝙧𝙚𝙢𝙮 𝘾𝙖𝙙𝙮 (@jeremycady) reported

    Anyone else have an issue logging into the @zoom_us app? I can login to the website just fine but when I use the app it won't accept it. Zoom doesn't provide support, like talking to a brick wall.

  • cabruera
    cesinha (@cabruera) reported

    @sarahlou_1974 @zoom_us i have the same problem. did you solve it?

  • jeremycady
    𝙅𝙚𝙧𝙚𝙢𝙮 𝘾𝙖𝙙𝙮 (@jeremycady) reported

    @CJheartart @zoom_us It would be nice if Zoom would help, but they're too greedy.

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