Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Eye, England | 1 |
| Crewe, England | 2 |
| Hamden, CT | 1 |
| St Albans, England | 1 |
| Milwaukee, WI | 1 |
| Bideford, England | 1 |
| Glasgow, Scotland | 1 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Boston, MA | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Bogota D.C. | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Morgan (@morganleematel) reported@zoom_us it’s not letting buy huh pro just gives me an error code!! HELP so frustrating
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Lauren Myer (@Ldmmyer) reported@zoom_us please "go down" tomorrow so we can have a real snow day in the northeast!
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Colin Robbins (@colinrobbins) reportedAnyone else having issues with @zoom_us from the UK? Seems the platform is down?
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Vicenta (@Vicenta70649327) reported@zoom_us How many days do I have to pay my bill before the service is interrupted?
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Hoshi (@Hoshizoraka) reported@zoom_us It is normal that we begun to have lots of error 5003 and that the app on Android doesn't answer ? I had to pass by the browser version of Chrome for that it work and have sound.
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HOURLY LIFE of Fred Campos (@FredsDaily) reported1p Everything happens at once. Ugh. Getting a lead from @Thumbtack that wants to discuss a website now. Starting @ZacharyCampos7 on a @Zoom_us with Client40, and getting an urgent support from Client109. Working the problems all at once.
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Avram C. (@AvramC) reported@Oatmeal The UI of @zoom_us is actually terrible. The number one factor you need to know — can people hear me —- and they hide the button. That and multiple windows floating everywhere, multiple clicks to invite someone, there is no reason all this can’t be obvious.
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Robbie Tilleard (@rtilleard) reportedWhilst there have been improvements this is clearly not a high priority for the product teams at Microsoft and Google There are of course great apps like @Calendly to help with some of these issues but the real opportunity feels like @zoom_us @mmhmmapp and video conf apps (5/n)
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Geoff Barton 🇪🇺 (@gjbarton) reported@potatodoctor @WavesAudioLtd @zoom_us If only that were true! The processing does fix the worst of poor microphones that you get on a zoom/teams call. Unfortunately, it can’t fix some of the awful stuff that MSTeams seems to produce with bad microphone/speaker combinations. The L3-LL does most of the work :-)
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Hoshi (@Hoshizoraka) reported@zoom_us Why it's happen now when i had no issue at all since September
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Nathan (@TotallyNotLazy) reported@zoom_us How can I control what contacts see? I've had issues of my phone number being leaked.
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Fozzy Bear (@FozzyBearPDX) reported@zoom_us @sidharthlala1 I submitted a ticket also same error
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Jason Andrade (@jasonandrade) reported@TaisonBell @QuinnyPig @zoom_us Uhm, you were being polite? Your sentiment is spot on but what’s the difference between “excuse me” and “sorry everyone”. Seemed like very normal behaviour unless your co-workers are arseholes or your work culture is really broken. All the best!
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Rebecca Glover (@glover_lshtm) reported@HilaryJCampbell @barbaralynn997 @zoom_us Hi Hilary! Update: once everyone had updated their zoom (so everyone was using the same new version) our problem was solved...hope you've found a solution too?
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Loui Lord Nelson (@LouiLordNelson) reported@zoom_us share computer audio not working for many of us. Not issue w/our computers. It's now a topic on @reddit Please look into this bug.