Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Megan Ray
(@meganstingray) reported
from
Duluth, Georgia
@zoom_us 45 minutes on with 20 of those minutes being the 20th person in line... I’m going to have to leave and try this at home, but I’m starting to think I’ll never get help for my issues.
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Sara Kimbell
(@SaraKimbell) reported
from
Manhattan, New York
@zoom_us How can I get technical support for non-business account? And everything I’ve read on my issue hasn’t helped resolve my problem.
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Lee Bright
(@actorleebright) reported
from
Chesham Bois, England
@zoom_us are you having tech problems at the moment? Trying to login and getting constant error pages
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Lauren Kimzey
(@Laurenk817) reported
from
Sacramento, California
Anyone experience spotty @zoom_us service when they go on mute? Seems to happen on mobile only #videoconferencing #zoom #alwaysonmute
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Brother Sharif
(@EjaculatingPen) reported
from
Warner Robins, Georgia
@zoom_us you responded to my public complaint and asked me to DM you for help. I guess that was just for show.
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Mike Barnbaum ✊🏿✊🏾✊🏼
(@SacTownBarnbaum) reported
from
Sacramento, California
Does anybody out there use @zoom_us on their iPad? I’m having trouble finding the meeting settings that would allow me to change from a natural background to a virtual background. I just had a zoom meeting, which I encountered many problems navigating through to get a background.
-
Okemini Otum
(@rabbi_oceans) reported
from
Lagos, Lagos State
@zoom_us having the same issue...
-
Karen BV
(@karenbvega1) reported
from
Clemmons West, North Carolina
@zoom_us is down right now.
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Morgan Harris 💛🐝
(@mharris621) reported
from
Chicago, Illinois
After this long I’d expect @zoom_us to have a better handle on customer service.
-
𝘼𝙡𝙡 𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝙣 𝙂𝙞𝙧𝙡 𝙃𝙖𝙞𝙧
(@AAG_HAIR) reported
from
Atlanta, Georgia
@GwinnettSchools My child has developed an extreme case of anxiety due to this @zoom_us session not working properly. Please have the teacher to communicate to the students that there is no punishment for not being able to access a class due to technical issues.
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Chris Tradgett
(@tradgett) reported
from
Winsford, England
@zoom_us can I get help please? Your online bot is useless!
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Mrs. Lukasiewicz
(@Lukasiewicz5) reported
from
Berwyn, Illinois
@MissGonzales_ @zoom_us He talks about the “yes,no, slow down features” I was telling you about. I can’t wait to try those!
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Simon Hegarty
(@somethingtosi) reported
from
Barry, Wales
@zoom_us There seems to now be a problem with my students registering...they can't get past the first registration page. They fill in their name and email details, then thhey can't get any further...any reason for this please?
-
B L M
(@teasandsweets) reported
from
Los Angeles, California
@zoom_us please help. Is there a way to set up recurring meetings on my daughter’s iPad without an invite from the meeting host (her teacher)? So she can just click the link and not bug me? #virtuallearning
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Teresa Whitmore
(@REagentOttawa) reported
from
Ottawa, Ontario
Want the worst service ever??? Try to get @zoom_us to answer your emails with anything but a predetermined response. 6 weeks of this horrible service!!!!!!
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