Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Munich, Bavaria 2
Pulheim, NRW 1
Mexico City, CDMX 1
Anchorage, AK 1
Bogotá, Distrito Capital de Bogotá 1
Kolkata, WB 1
Oakland, CA 1
Málaga, Andalucía 1
San Juan, Central Luzon 1
Louisburg, KS 1
Tepic, NAY 1
Lancaster, England 1
Fredericksburg, VA 1
East Stroudsburg, PA 1
Camberley, England 1
Charlotte, NC 1
Madrid, Comunidad de Madrid 1
Gustavo Adolfo Madero, CDMX 1
Lisbon, Distrito de Lisboa 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • denaaaali Denali (@denaaaali) reported

    @zoom_us make it so i can turn down specific people in calls

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported

    @afit @zoom_us I understand some of the tech, security and privacy issues but it has been a surprise how many poor rip off apps they allow in the store.

  • DavidGilbertVO ...🎤David Gilbert🎤 (@DavidGilbertVO) reported

    @zoom_us All of a sudden, I can no longer sign in to a zoom session using Google and your support system is inadequate to resolve this. I need help. Please! Thanks!

  • KiwiDaveC David Cumin (@KiwiDaveC) reported

    @JulietMosesNZ Purely for the sake of public health, I hope @zoom_us and others are working on the issue if it hasn't already been solved.

  • SPoulton Simon Poulton 🐙 (@SPoulton) reported

    Does @zoom_us suck for anyone on a Macbook else after upgrading to Big Sur 11.2? It takes me like ~4 mins to join any call (via desktop app) & I don't have this issue with any other platforms.

  • AsAstraAby Ad Astra (@AsAstraAby) reported

    @zoom_us I already contacted your support but it states that ERROR CODE 1003 & 1001 are not on the lists. 🙄😔😔

  • Levi_SeaSerpent Levi |🐞| bIm | 💙 | READ PINNED! (@Levi_SeaSerpent) reported

    @zoom_us Hey, so with the way I signed on, it's not letting me change my display name. It has it set to my real name which really sucks for me. And it says something about SSO? Can you help?

  • geordietenor Austin Gunn - Tenor (@geordietenor) reported

    @zoom_us why has zoom been so terrible in the U.K. today and yesterday? Many people only hearing every third word people say and continuous echos? I haven’t had problems with zoom since I started using it in April last year. I will not pay for another year unless it works well

  • Lesley_Uzzell Lesley Uzzell (@Lesley_Uzzell) reported

    @zoom_us Some were in, some not. I wasn’t sure of the process as I have to ‘claim host’ as someone else in the organisation set the session up. Most got in eventually, some not at all. Those who had error first off changed device. That didn’t work for others

  • catsociald Adam DeLivres (@catsociald) reported

    @zoom_us When I go into breakout rooms, I can't see the waiting room, so when I'm trying to do small group work, my late students never get in. Is there a fix for this?

  • cameronmoll Cameron Moll (@cameronmoll) reported

    That I have to hover in @zoom_us to verify I'm muted is a big privacy miss. Always-present 🔇 would fix this. And worse when I'm in a zoom webinar and there's no visual cue that I'm muted (or my mic isn't being misused).

  • DEANCASLORE (@DEANCASLORE) reported

    @zoom_us can you help me skip my chemistry class tomorrow thank you

  • Suzie_Neuwirth Suzie Neuwirth (@Suzie_Neuwirth) reported

    @zoom_us why am I unable to use the Zoom webinar product when I've paid for it up to 12 Feb? And I'm not able to use the web support function as I'm being told I'm a basic account customer even though I'm not. V poor service - can someone please get back to me asap #zoomproblems

  • marcosnils Marcos Nils (@marcosnils) reported

    @_MarkoB @zoom_us I don't have this problem using Xorg 1.20.9 and latest zoom client.

  • omkhuluibhanana omkhulu ibhanana (@omkhuluibhanana) reported

    My zoom keeps going in and out, my teacher can connect anymore and we decided to end the meeting to wait for him as others are having this issue, anyone else? Or is it an internet thing? #zoom @zoom_us #ripzoom

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