Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • dim_le_sid Dim_le_Sid (@dim_le_sid) reported

    @zoom_us Hello, I am having connection issues all of a sudden. Firewall and antivirus checked, could you give me a link in order to try downgrading to another version?

  • BlasterOfArt Trina Parrish (@BlasterOfArt) reported

    @wokeSTEMteacher @zoom_us It’s such a huge accessibility issue. It’s not even something that would “be a nice feature;” it’s willful neglect on the part of the software developers (because I *know* they’ve been told).

  • luv2teech1 luv2teech1 (@luv2teech1) reported from Vaughan, Ontario

    @TDSB_IT Now it's also happening with @zoom_us and it's not an issue in other boards as my daughter is on a #Googlemeet in @YRDSB and no issues whatsoever

  • theecommlab eCOMM—LAB (@theecommlab) reported

    — B2B: Business to business When a business sells their product or service to another business. Example: When a business purchases an enterprise license for their staff to use @SlackHQ or @zoom_us

  • MattPlen Matt Plen (@MattPlen) reported

    I have a @zoom_us problem. It keeps taking absolutely ages to connect. Then sometimes it tells me there's an unknown error and connects me via my browser. No advice in the FAQs. My wifi and broadband are absolutely fine. Any ideas? All advice welcome!

  • MattPlen Matt Plen (@MattPlen) reported

    @zoom_us I opened a ticket last night to resolve this but have not heard back - can you help? @zoom_us

  • Lewisjohnmusic Lewis John (@Lewisjohnmusic) reported

    @zoom_us can you introduce a feature that allows you to mute certain people in a call? If I spend another minute of my university life listening to someone breathing down their mic I might burst into tears

  • _empressLA Celeste Perez (@_empressLA) reported

    @zoom_us Hey hi— our company changed domains and now we cannot log in to our Zoom accounts via Google like before. Please help!

  • theartclass1 The Art Class (@theartclass1) reported

    @zoom_us is there anyone who can help other than Bolt? I’m getting nowhere fast!

  • dim_le_sid Dim_le_Sid (@dim_le_sid) reported

    @ruth_erazo @zoom_us I think downgrading to previous versions could solve the problem...

  • gortok George Stocker (@gortok) reported

    I don’t know the innards of @zoom_us. It may be a really complicated problem to solve, but I see it happen at least weekly; which means it happens a lot more.

  • ellie_grout Ellie (@ellie_grout) reported

    Talked to @primaryteachew about #KS23Transition for so long I have broken @zoom_us 😭😭😭

  • iwouldfthatsu Casper the Foley Ghost (@iwouldfthatsu) reported

    Can someone please tell me how I'm supposed to be in an online class when @zoom_us won't tell me what error code 1132 means? I've basically missed two classes already, and their online support is literally nonexistent

  • StegasauroB Stegasauro Benedetti 💙 (@StegasauroB) reported

    @davetron5000 @gortok @zoom_us And the help pages are written by a bunch of monkeys with typewriters.

  • stevenmtaylor Steven Taylor (@stevenmtaylor) reported

    @zoom_us All of a sudden getting error 1132 on the windows 10 desktop app. Logging in on browser work. Been hours on with MS. They say its a Zoom issue. HELP please.

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