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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bristol, England 1
Crewe, England 1
Omemee, ON 1
Perth, WA 1
Noida, UP 1
Coventry, England 1
San Carlos, CA 1
Conshohocken, PA 1
Cranberry Township, PA 1
Swadlincote, England 1
Mesa, AZ 1
Obdach, Styria 1
Eye, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • JoyeForever
    Tree Hugger (@JoyeForever) reported

    WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

  • L1573N
    DeKlan the Police (@L1573N) reported

    @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

  • ad1angga
    adiangga (@ad1angga) reported

    @zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me

  • raycarroll55
    Ray Carroll (@raycarroll55) reported

    @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈

  • BunkyFob
    FunkyBob (@BunkyFob) reported

    @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

  • KatlandKat
    Kat (@KatlandKat) reported

    @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves

  • theivanreid
    Ivan Reid (@theivanreid) reported

    @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

  • usableknowledge
    usableknowledge (@usableknowledge) reported

    @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

  • shawnandthecity
    Shawn (@shawnandthecity) reported

    Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

  • 13thebobber
    Ashutosh Parashar (@13thebobber) reported

    @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

  • BrightonWest
    Brighton West (@BrightonWest) reported

    As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

  • VaradhKrish
    Varadharajan K PhD (@VaradhKrish) reported

    ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

  • mutukik
    kumiko s (@mutukik) reported

    @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

  • j15ldw
    Leigh (@j15ldw) reported

    @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

  • itsayushnegi
    Ayush Negi (@itsayushnegi) reported

    @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

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