Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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CoDEIn.Pharm
(@codein_pharm) reported
@zoom_us hi guys, im from indonesia did you have some kind of trouble in indonesian server/data center? i just experience a massive slowdonw in a room no one booted from the room, but the voice and video are horrible, and it even looped at some times
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lala🪴
(@lareeciaa) reported
@zoom_us can you be down for a week? I need a vacation bro
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Bryan William
(@bryan_w_t) reported
@zoom_us is having problems today
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Dr. O—, mask wearing is an act of love (she/her)
(@raisecain) reported
@_eamonnbell @zoom_us Oh really? I am not able to find anything about this. This could help...
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Morgan Smith
(@mdotsmith5) reported
@MsStiles_RRD @zoom_us @GoogleForEdu I think that would solve a lot of problems! But I wonder if there still will be students who feel hesitant. But at least if the teacher needed to quickly examine some thing, they could?
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Richard Fleming
(@Richard71770821) reported
@zoom_us @JharnaPariani I have new laptop with same issue, seems to work if I don't use app and go through website
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Fajar Adrianto
(@drianto_fajar) reported
Hi @zoom_us , i am a user from Indonesia and my account is set for 500 participants. These 2 days, zoom has lagging if we accept more than 100 participants. Is there any updates about it? Or is there some problems occured? Thank you.
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Bryan (he/him) 🇵🇭🇺🇸 #BellLetsTalk
(@unradical_idea) reported
BREAKING @TheJournal_MVSA: @MVCitySchools is experiencing a District-wide internet issue, causing @zoom_us #RemoteLearning class sessions to not connect. (info via Columbus School principal Dr. Crawford's recent robocall at 9:30am) #HomeOfTheKnights
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ً
(@1N3K0) reported
why can you not change individual user volume on zoom @zoom_us fix this
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DoodleOarei🌈♿🌒🌱🕉
(@DoodleOarei) reported
@zoom_us your website is terrible in finding information about accessibility for organizers. I have questions and your chat is terrible.
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Bridger Smith
(@BridgerSmith8) reported
@zoom_us no one can hear each other in our meeting and it tells everyone to join audio but gives no options how do we fix this
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thomas hageleit
(@thomashageleit) reported
@zoom_us Oh, we have another problem: When sharing the screen with the visitors, and we share the app keynote, I have no mouse curser. Not even to push zoom buttons. If i guess correctly I can click, but I don’t see the mouse. What could that be?
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Alfonso Martin
(@alfonsomartinde) reported
@zoom_us @JharnaPariani Same issue here. We are not using any Proxy. Zoom on Windows. It worked perfectly fine with the previous version 5.4.6. However, after upgrading it to 5.4.9 we get that error message. Any ideas please? We tried with another PC within the same network using 5.4.6, and it works.
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Salomie Das
(@Salomie21201397) reported
@zoom_us @JharnaPariani Same issue since two weeks.. facing this issue after the new update..the old version is working fine @zoom_us
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APAC
(@APAC_ELT) reported
We'd like to apologize wholeheartedly for the technical problems we've experienced today on @zoom_us. 🙏🏼🙏🏼🙏🏼For reasons we still can't fully understand, it was impossible to connect to Susana Gómez's session, although she was by no means responsible for that. Read on. 👇🏽
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