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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leganés, Madrid 1
Iowa City, IA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • WritersSalon
    The London Writers' Salon (@WritersSalon) reported

    If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)

  • melissabmilner
    Melissa Milner (@melissabmilner) reported

    @zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.

  • sarahflorman
    slow-moving apocalypse (@sarahflorman) reported

    @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

  • CorreaToe
    Efforting (@CorreaToe) reported

    I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

  • steveguffick
    Stephen Guffick (@steveguffick) reported

    @zoom_us Echo the last. Why wont you interact with customers that have problems

  • falkduebbert
    Falk Dübbert (@falkduebbert) reported

    @bbrundert @Logitech @zoom_us With Catalina: no problems.

  • khole_greg
    Greg Fong (@khole_greg) reported

    @Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts

  • LokeMark
    Mark Loke (@LokeMark) reported

    @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

  • donnamaria
    Donna Maria: The Lifestyle CEO (@donnamaria) reported

    Customer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice

  • Juan_Kinda_Guy
    Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported

    @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

  • itsayushnegi
    Ayush Negi (@itsayushnegi) reported

    @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

  • NewsLiebs
    Stephanie Liebergen (@NewsLiebs) reported

    Hey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!

  • mhamid86
    Mohammed Hamid (@mhamid86) reported

    @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

  • shawnandthecity
    Shawn (@shawnandthecity) reported

    Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

  • aliceisfab
    al (@aliceisfab) reported

    does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

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