Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

Less
More

zoom Hero Image

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • mdepasquale08 MikeyD08 (@mdepasquale08) reported from Eatontown, New Jersey

    Calling all @backstreetboys and fans, I need you help..June 1st is my one year anniversary and my plans got ruined because of quarantine...if I could get any of the @backstreetboys to @zoom_us with her I would gane extra credit points with my amazing girlfriend #backstreetboys

  • 2601Manish Prof. Manish Thakur (@2601Manish) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us quarter was crazy town: - Sales grew 170% - 769 customers paying them $100k+ annually, +90% - 20x increase in meeting minutes. From 100 billion hrs in January to 2 trillion hrs in April. - #AWS added thousands of new servers for days in a row to help meet demand.

  • ZenoPopovici Zeno Popovici (@ZenoPopovici) reported from Sibiu, Judeţul Sibiu

    @RemusBaltariu @figma @1Password @Dropbox @HelloSign @zoom_us @awscloud @github @figmadesign Using 15+ services. Every month I have to painstakingly login to about 9 of them and click trough multiple windows and download the invoice. What they send via e-mail is incomplete. It’s an extra step I should not have to do. Figma is the worst offender e.g. adding company info.

  • mrsmediamom Robyn Murphy (@mrsmediamom) reported from Owings Mills, Maryland

    @zoom_us @craigmwood Same. Ticket sent twice. Priority high. No replies. Please help #5616539

  • PIniomor IAmPete (@PIniomor) reported from Abuja, Federal Capital Territory

    @zoom_us is down!

  • _tsweets Tamara✨ (@_tsweets) reported from Hattiesburg, Mississippi

    @_ImKant @jarriusadams @zoom_us Right! One thing my professor did was make the meeting private so you can only access it if the organizer approves. That might help future meetings.

  • ppk007 Pravin (rhymes with ravine) (@ppk007) reported from Palo Alto, California

    @stevesi @zoom_us I'd settle for their customer service to respond. We upgraded to a corporate account and though I accepted the invite and signed up I still have a basic account.

  • pawandhera Pawan Dhera (@pawandhera) reported from Ulhasnagar, State of Mahārāshtra

    @camilaelayda @zoom_us Yes, since noon there was an issue.

  • ahhbeegayle 𝔸𝕓𝕓𝕪 𝕊𝕔𝕙𝕦𝕓𝕒𝕔𝕙 (@ahhbeegayle) reported from Lenexa, Kansas

    @TeriL1974 @zoom_us No kidding! 👊🏻 No wonder their customer service is impossible to reach hahha

  • Rev_Roger Roger Bristow (@Rev_Roger) reported from Bromley, England

    @pcdvicar @ChurchTimes @zoom_us @SeeOfRochester We struggled through ... serious issues with sound and video and we lost several of those who tried to join us. I was quite relieved to know that it wasn’t just me ... 😉😂

  • IAMRUBY Ruby Fremon (@IAMRUBY) reported from Redondo Beach, California

    To be specific... Myself and my clients are having issues connecting sound. Under preferences, it will show where the sound is meant to come from, but no sound. And, clients are getting booted off calls. @zoom_us help! I have a Pro account and am a LONGTIME client.

  • Pizza_Princess1 (@Pizza_Princess1) reported from Santa Fe Springs, California

    In March, I purchased a plan from @zoom_us and when I tried logging in for a second time, my plan had disappeared! I tried calling but it said “your plan doesnt support phone call customer service” so I submitted a claim to them via email and never got a response.

  • callmeshegs Shegzy Billions - Greatness is a Marathon (@callmeshegs) reported from Ikeja, Lagos State

    @zoom_us I can't find enable custom live streaming service on my account .. How can I resolve this

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @RevdEmmaGoldby @vahva @zoom_us Nope, it was an OBS set up issue. I failed to include the audio stream into the scene. My mistake but the rest was fine and I worked it out pretty quick.

  • habiburbarakati Habibur Rehman (@habiburbarakati) reported from Udaipur, State of Rājasthān

    @zoom_us Hello I am from NGO @msoofindia trying to register to held a meeting for our member students but unable to do. Kindly help to register pro for atleast 1000 students,because we provide career (study and job oriented) guidanship throughout India for Free.

Map Check Current Status