Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Orleans, LA 1
Manchester, England 1
Naples, FL 1
Orinda, CA 1
Southlake, TX 1
Lincoln, NE 1
New York City, NY 1
Dublin, Leinster 1
Barcelona, Catalunya 1
Sapporo, Hokkaido 1
Redmond, WA 1
Reinholds, PA 1
Pavas, Provincia de San José 1
Medellín, Departamento de Antioquia 1
Stuttgart, Baden-Württemberg Region 1
Colchester, England 1
Washington, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianSharon BrianSharon 🇺🇸🇺🇸🇮🇱🇨🇦🇨🇦 (@BrianSharon) reported

    @SenRickScott @TheJusticeDept @zoom_us Do you get an ******** every time you tweet about China? Floridians are dying at record numbers and it’s China, China with no substantial help for your constituents. The Chinese people are sure getting some representation from you.

  • jim_orme Jim Orme (@jim_orme) reported

    @SenRickScott @TheJusticeDept @zoom_us How come more money goes to help the people of other countries and we the US Citizens can't get the COVID relief that is needed? When will the US Citizens get the priority? Where's the $2000 COVID relief? Why is it being blocked?

  • GordonDeBucks Gordon Miller (@GordonDeBucks) reported

    @zoom_us I’ve come to expect lousy customer service from y’all. This is just the latest example.

  • ExCBOHealth Judy Wagner (@ExCBOHealth) reported

    i need to record a transcript with #zoom but the zoom hype (video) doesn't seem to be available for my cloud recordings. @zoom_us can somebody help ? i have paid account. zoom claims transcripts. how many hous will the bot not tell me what to do?

  • jawaid_mr WRESTLING (@jawaid_mr) reported

    @zoom_us Very disappointed you did not twitter me back very very bad customer service😡

  • LornaMann_ Lorna Mann (@LornaMann_) reported

    @zoom_us ever since I’ve upgraded on my Mac I can’t stay in a meeting longer than 2mins before being kicked out (happens when I’m host or just a participant) - can you help rectify this? Thanks!

  • ChrisStribbs Chris Stribblehill #DYSPR (@ChrisStribbs) reported

    @zoom_us my zoom desktop software keeps having multiple issues and won't load settings pages. Any ideas?

  • Moehritz Moritz (@Moehritz) reported

    Now accepting bets as to which video call service will work uninterrupted tonight. (@discord @zoom_us et al)

  • Skeefiez11 MJ (@Skeefiez11) reported

    @zoom_us Sent a DM on an iphone issue. Thanks

  • ritzkraus ritzkraus (@ritzkraus) reported

    @SenRickScott @TheJusticeDept @zoom_us Well we invited Communist zoom into our homes this past year, USA has totally been dumb down by China, & we do nothing, pathetic.

  • dacoursey Ghost of Spreadsheets Yet to Come (@dacoursey) reported

    @AccidentalCISO @zoom_us @Chromecast It's a authentication problem, no? The chromecast hast to request the URL directly and can't log in or click any buttons. (At least that's my weak understanding) I wanted to cast the rugby world cup that I paid for to my big TV and couldn't get it to work.

  • ChrisStribbs Chris Stribblehill #DYSPR (@ChrisStribbs) reported

    @zoom_us The Zoom client is very slow and can't detect my webcam. It was fine on the 28th of December. I have reconnected the camera and uninstalled then reinstalled the zoom client. There are no other programs using the camera and it was working in teams before reboot. HELP!!

  • yoginisd Yogini (@yoginisd) reported

    What sort of pathetic service do you have where we can only interact w/ some chat bot but not an individual despite paying a ton load of money & be your paying customer long before your popularity. @zoom_us

  • adammosscomedy Adam Moss (@adammosscomedy) reported from Manchester, England

    @zoom_us hi zoom got connection issues... I've uninstalled and reinstall, I've taken all the security proxys off including 3rd party ones etc.. But still won't connect any other advice?? errors 104103.. I've done all ur website advice...

  • JackSchoolrock1 Jack (@JackSchoolrock1) reported

    @zoom_us Why can you scream share A movie on your Service

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