Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Reed
(@jonerp) reported
@krmarko @zoom_us to me it all comes down to this: are you a (video) service or a trusted collaboration platform? If you can become the latter you could have a big moat. If you're the former then the likes of Teams (with platform behind it) and Meet (heading that way) are formidable....
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Jonathan Reiber
(@jonathanreiber) reported
@zoom_us help a happy but addled parent out? Maybe you’ve just accidentally poured champagne on your servers which tbh would be ok.
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MrGBees
(@MrGBees) reported
Every time I am using @zoom_us it freezes my computer after an hour ...have to do hard reset, looking online it’s a problem. Plus I am not even in a meeting when it happens, just on the admin console (paid account)..really frustrating.
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juliedancer
(@happyplum41) reported
@zoom_us How can our business get help with our son phone? We emailed a request through zoom support on JANUARY 11th and have had no response.
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Shashwat Awasthi
(@Shashwa31957327) reported
@zoom_us @ViCustomerCare Why is Zoom Desktop Client not working in VI? I'm unable to join any meetings. I'm connected to VI via mobile hotspot.
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EnCellAdust
(@EnAdust) reported
@zoom_us Since last week half of our class cannot hear my sound on screen sharing. Those who cannot hear, have tried unistalling and reinstalling zoom, still doesn't work. Any help?
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Felix Martinez
(@FelixMa45045749) reported
@zoom_us @Frost_Sullivan Hello. Are you guys having a outage? Because nothing is working for me right now, ok, it keeps loading, freezing, kicks me out in a zoom meeting.
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Super Bowl. SUPER BROWNS. YEAH!!
(@SportsMattCLE) reported
@nickhuffbarili @zoom_us I had the same issue with regard to qualIty and it basically boxed me out of being able to full screen either person during the interview. I was pleasantly surprised that folks didn’t really care because they were there for the content and not necessarily for the video quality.
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Wix
(@Wix) reported
@westcountryjobs People talk about themselves over a @zoom_us call and get hired. You help them get the interview?
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Caju
(@MarceloCajueiro) reported
Airpods + Zoom + Windows 10 = noise. Impossible to make meetings. Going back to wired earphones. @zoom_us @Windows how to fix it?
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sautax
(@sautaxgaming) reported
Hi @zoom_us, i sent a ticket to your support page but it was closed without a response. I have a problem that is undocumented/ i can’t find it : when i join a zoom call or a meeting room, my volume on windows gets increased by 2 (6 to 8, 8 to 10 and so on)
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Sarah McLean
(@iamsarahmclean) reported
@AlysonFouse @zoom_us It’s taken way too long for this to come to mind as an issue.
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Missing safa
(@PRNCgr8) reported
@zoom_us @Frost_Sullivan In pak i got error when i try to connect a meeting zoom stops automatically ?
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Another Person.
(@anotheroneuk) reported
@zoom_us @teixeira_jrt I see the latest NVidia Drivers (461.33) include a fix which might help this: "[NVENC] Colors of webcam video image on receiving end of Zoom may appear incorrect [3205912]"
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Sara Pot
(@SaraPot3) reported
@javeedsukhera @zoom_us @jhpot Can you help? 👆I’ve had this happen as well with my mac, but I can’t recall how i remedied it.