Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • sheepyshu Corinne 🐀❤️🐅 (@sheepyshu) reported

    @alexa99 @zoom_us What happened here Alexa blink twice if you need help

  • MMaryMcKenna Mary McKenna (@MMaryMcKenna) reported

    Does anyone in my network know if it’s possible to get help from a real person at @zoom_us or is all their help provided only by chatbots - we are stuck re the presentation format of an event recording we have already made - pretty please someone 🙏🙏🙏

  • sorayanair_ Soraya Nair (@sorayanair_) reported

    Help! @zoom_us I have accidentally paid for an annual Pro subscription when I meant to have a monthly one and I have been charged £167! How can I cancel and get a refund????

  • banluil My daughter calls me Elder God of D&D - (@banluil) reported

    @kihten @zoom_us Would love too, but sometimes you aren't able too, and those are the times that it fails. Just like last night, at an important meeting, and it failed. And I'm the IT person who is supposed to fix it. Yeah....

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us or you can even use my personal email to fix it which is associated with this twitter account

  • geniusjoa geniusjoa (@geniusjoa) reported

    @zoom_us Hi!, Good morning, I cannot view the webinar scheduled from the site, however from the desktop app it is possible to view the webinar ... Please help.

  • marxculture Mark O'Neill (@marxculture) reported

    @MMaryMcKenna @zoom_us What’s the problem?

  • AndersFillman Anders Fillman (@AndersFillman) reported

    @zoom_us I sent you a DM with more information, but I'm unable to recover my account after losing the device I setup 2FA on. When using a recovery code, it says error attempts too frequent.

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us I understand you are trying to be secure about my account, and I appreciate that, if someone could call me it would probably be a lot easier to fix this

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us I'll do whatever ya need me to do just want to fix this

  • emilylurice Prof. Emily Rice, Ph.D. (@emilylurice) reported

    @KarenLMasters @zoom_us When you’re logged in, click “Join”, and click the arrow at the right of the Meeting ID window, a drop down of your ten most recent meetings should appear! (This is my lifeline)

  • SharathSAbraham Sharath Abraham (@SharathSAbraham) reported

    Anyone else using @intel NUC 815 BEH units for their @zoom_us Rooms and having issues where it just crashes frequently? These are certified units so wondering why the units keep crashing

  • saintdle Dean L. (@saintdle) reported

    Video conferencing observations #2042953434 @zoom_us is like "Hey there's 21 new chat messages, click me click me" When you click it, it's scrolled down to the last message. So now I'm having to scroll up and figure out where I last left off reading the chat.

  • queenie64339913 Researcher (@queenie64339913) reported

    @zoom_us are you having outage problems via Internet please?

  • supersat Karl (@supersat) reported

    @georgemporter @zoom_us Yeah but happens when Zoom goes down? 🤔

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