Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Brown
(@sTeamTraen) reported
@zoom_us I had to create an account to get to a meeting and was in a hurry, so I used "log in with Google". Now I would like to use password-based login, with the same Gmail address as my username. Can I convert my account's login method from Google to username/password?
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Dan Tuuri 🔑💻
(@dtuuri) reported
Hi @zoom_us with changes to support systems I can no longer get help on my paid account. Unfortunately my employer cannot find missed recordings (cloud) how can I get help?
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Arran Haynes
(@ArranHaynesVO) reported
@realkatiejow It's called "being responsible." My mother died earlier this year, not Covid, and it's my father's first holiday season without his wife in 52 years. I want nothing more than to be there with him, but we're not terrible people, so it's Christmas over @zoom_us for us.
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Nebguy
(@Nebguy1) reported
@marcorubio @zoom_us You didn’t help, *******.
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Azos Rashid
(@AzosRashid) reported
@ericsyuan or anyone from the @zoom_us team. Can you please get someone to contact me. It’s coming up to a week and my issue still isn’t resolved. It’s impossible to get to speak to someone who can help and all the emails are from bots.
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Trumpster
(@ScottEpcot) reported
@marcorubio @zoom_us What are you doing about the election fraud? This is the only issue that matters right now. Get after it or YOU'LL NEVER BE ELECTED AGAIN. #StopTheSteaI2020 #DUUUVAL
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HellSpawn
(@4DParadox) reported
@zoom_us **** this application it gives me headache and ******* eyes hurt. I wish this crappy application was never made.hope you go down really soon.
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Paula Doyle
(@PaulaDo06619127) reported
@Krislkup @marcorubio @zoom_us More like snakes, lizards, rats, vermin, ( I’m sorry to insult the vermin) .....cockroaches (aren’t they BIGGER IN FLORIDA?)..just can’t help myself....just like REESE’s pieces, NOT SORRY!
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Tarmo Remmel (🇨🇦/🇪🇪)
(@TKRspatial) reported
.@zoom_us - updating your 1054 error code to say “Please change your password online” would be much more helpful.
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Amy London
(@alondonb) reported
@zoom_us Audio only recording downloads not working in Pro account. Downloads as Video instead. Been working well for 10+ weeks. Were settings changed/updated? Please assist thank you!
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Chris "the fascists are back, Ted" McCray
(@cjjmccray) reported
@zoom_us Hi, most recent update on Windows 10 64-bit (the app is 32-bit though) has introduced a memory leak. Two calls, same problem - about 55 minutes in, it starts consuming memory and hitting the disk until it locks and I have to kill it.
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Ariel
(@ariel_penaINC) reported
Name one worser company than @zoom_us. They are absolute dog ****, if I fail school because of bad attendance it’s all their fault. Can never log onto their ******* crap. Always errors, always kicks me out, won’t let me sign in, etc. Please fix your ****
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Turk Akbay
(@Turkism) reported
@zoom_us Your Customer Service is non-existent. Your Bot also is stalling and hangs after goving my 6 digits. Will you put some of your new success/cash to hire people to help your customers??????
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pedantic uncertaintist duck
(@mathtick) reported
Does Zoom or any other service have a chat roulette feature on a timer? So day you want to iterate through the n choose k groups in your team through a party and you want to flip every two minutes? Feels this is how zoom parties should work @zoom_us @google
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Dr Ever Vigilant
(@LarryHuey) reported
@katelins @marcorubio @zoom_us I take issue with your grammar.
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