Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilMakhija Neil Makhija (@NeilMakhija) reported

    The biggest annoyance for teaching on @zoom_us is that I can't easily share or have everyone in the seminar watch the same video (whether youtube or on my computer). This should be an easy fix and be helpful to so many people.

  • flodebarre Flo Débarre (@flodebarre) reported

    @magnusnordborg @zoom_us Thanks!! The quick fix during the talk was to send my presentation to someone else, have them share their screen, and I requested control so that I could advance the slides myself. It lagged a bit but was less awkward than repeating "next slide please"...

  • nraboy Nic Raboy (@nraboy) reported

    @zoom_us are you aware of the problem your software is having on Big Sur when trying to share a screen when there are multiple monitors present? The share freezes unless the laptop is undocked.

  • JVMeter JB (still at home) (@JVMeter) reported

    @zoom_us apparently zero customer service available?? I have a billing issue and there is no way to resolve it on your website. An email I sent to Support was met with an autoreply, no answer.

  • krisgg8 Kris Gohl (@krisgg8) reported

    @zoom_us Does anyone know how to get help from a human @zoom? This chatbot is NOT helping!! #zoom

  • TRosato2 T Rosato (@TRosato2) reported

    @zoom_us Why do school use you for any platform when a student can’t even reach out for help. Your “support” section is the absolute worst! I need help getting a record of my sons past zoom meetings because the school marks him absent as I see him there. Maybe you can really help

  • zaryab_94 Zaryab Shahid (@zaryab_94) reported

    Does @MicrosoftTeams require a lot of processing power and slows down the computer during meetings? @zoom_us doesn’t do that for me. @AcademicChatter

  • MScott999 Scott (@MScott999) reported

    @zoom_us I am running 5.5.2 and cannot clear reactions —that is how I discovered the problem—there were participant reactions I can not clear.

  • ankaraturk Anur Karaturk (@ankaraturk) reported

    @zoom_us I’m having trouble joining conference, I referenced, cleared cache, and reset then restarted and still having trouble

  • sesiegler 🧬 Sara (@sesiegler) reported

    @zoom_us I don’t use your app. My company and I have some serious issues with one of your investors (Patrick Soon-Shiong), and I have cyber security concerns in this context. Thus, I can only use your desktop client.

  • GreySkySaturday Jamie (@GreySkySaturday) reported

    @zoom_us It is a google account, so I have access to it, but I would prefer not to have everything linked together. Now please help me change my password 😡

  • mkrigsman Michael Krigsman #CXOTALK (@mkrigsman) reported

    The @cxotalk show today with @ericsyuan CEO of @zoom_us is postponed due to CXOTalk hardware issues. This was not a Zoom problem.

  • ana_milana_ Ana Milana 📚💻🙋🏻‍♀️ (@ana_milana_) reported

    @evrimu @zoom_us @virginmedia I’m having a very similar issue. Some websites work but others don’t and for the irony of that, the virgin media website doesn’t work either. I’m in north London. Virgin, any updates on that? When will this be solved? #virginbroadbanddown

  • fozznaut Fozznaut (@fozznaut) reported

    @JaneLSumner @zoom_us fix this! Teachers are sick of being constantly frustrated

  • manuelfernandes Manny Fernandes (@manuelfernandes) reported

    It's so sad to see @zoom_us conferences crashed by terrible people all the time! This #zoombombing is unacceptable in this day and age.

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