Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • BariumSodiumNa Lwchlab (@BariumSodiumNa) reported

    @IHateCicero Hi this is @zoom_us support how can we help?

  • AndersFillman Anders Fillman (@AndersFillman) reported

    @zoom_us I sent you a DM with more information, but I'm unable to recover my account after losing the device I setup 2FA on. When using a recovery code, it says error attempts too frequent.

  • INClusiveDude Trinetra 🇮🇳 (@INClusiveDude) reported

    I think @zoom_us shouldn’t reveal the names of the activists who participated in the toolkit meeting. It happened for a good cause and government is trying to divert the real issue with this khalistani nonsense.

  • CadenBaur3 Caden (@CadenBaur3) reported

    @zoom_us Why does zoom have to be connected to my main computer audio (windows) it turns down the entire volume of everything and its not very helpful can you make them separate

  • ChezianB 🧢 (@ChezianB) reported

    @ANI Then Zoom should be banned if they did support n help GOI Right @zoom_us ??

  • sorayanair_ Soraya Nair (@sorayanair_) reported

    Help! @zoom_us I have accidentally paid for an annual Pro subscription when I meant to have a monthly one and I have been charged £167! How can I cancel and get a refund????

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us I understand you are trying to be secure about my account, and I appreciate that, if someone could call me it would probably be a lot easier to fix this

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us or you can even use my personal email to fix it which is associated with this twitter account

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us can someone please contact me, I need help with my account I left you a DM PLEASE!!

  • jruvechi /řu 'βek tʃi/ (@jruvechi) reported

    @zoom_us Hi, any help, please? I have been trying to verify my account once I downloaded Zoom app on moy phone device, and: No matters if I try to use an sms code within 59 seconds of wait and try or if I try with one of my recovery codes from the website, it keeps buffering.

  • ChezianB 🧢 (@ChezianB) reported

    @ANI Then Zoom should be banned if they did not support n help GOI Right @zoom_us ??

  • N_y_ee pearl mae. (@N_y_ee) reported

    I have been talking to this guy in @zoom_us tech support ALL day about my account not recording/saving meetings. He has told me 4 times thqt he can’t find the recording to analyze the issue and I KEEP telling him he can’t find it bc it’s NOT recording 😭😭 omfg

  • SeanKorbitz Sean Korbitz (@SeanKorbitz) reported

    @zoom_us do I need to give you 30 days notice like my landlord? Why are you insta-charging me for a month of service as I cancel my membership? If I need another month I’d cancel then.

  • BreslinnetMedia Breslinnet Media (@BreslinnetMedia) reported

    Choosing correct keywords can be tough. However, we can help! We can discuss suggestions via @zoom_us or over the phone. Send us a message to get started.

  • AntonAndrejic Anton Andersson Andrejić (@AntonAndrejic) reported

    @hlandgren @zoom_us @MicrosoftTeams Microsoft Teams is not a meeting service. It's a hostage situation.

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