Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Schwanbeck
(@GregSchwanbeck) reported
Anyone else having trouble with #Zoom reports not working today? I rely on usage reports for attendance record-keeping. I go to check the report for 1st period today and the report is blank. Other teachers in my school having same issue. Is it limited to my school? @zoom_us
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lisa malouf
(@lisamalouf) reported
Hi, can any @zoom_us users help please? I'm Running Zoom (v 5.0.2) on MacBook Air (OS 11.0.1) Wondering why in Prefs/ Settings/ VirtualBackground/ ChooseVirtualB/ground the (+)option to add a new b/ground from desktop images has suddenly disappeared? (tried restarting Mac) Thanks
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Jennifer Doering
(@jen_doering) reported
@zoom_us This option doesn't appear for me. Did the "merge to meeting window" option disappear? I'd like to dock the participants and chat windows to my gallery view during screen share with dual monitors. Please help
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Sofia Caputo
(@SofiaCaputo20) reported
@zoom_us i have recorded a meeting on Cloud and received a confirmation email. So once clicked the link, and clicked at the recording it says' the recording does not exist' can you please help me retrieve it?
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nah
(@no_me_buh) reported
@zoom_us a problem for the Zoom mobile app: When someone is sharing their screen, the audio from their computer is not audible if I open the chat or open another application. It is very annoying, atleast have a setting to turn the "feature" off. Thank you.
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Audra Everett Gold
(@audragold) reported
so, @zoom_us, after days of dealing w/ time-killing bugs in meeting settings on $$$ account (settings not honored - EVER), horrific bot cs and then finally get a real agent who after "hello" never responds again... we r going back to @GoogleMeet2. anyone else have these issues?
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Martha Peña
(@Alyzia) reported
@zoom_us I NEED HELP I'm having issues with cancelling my subscription
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Niall Maher
(@Maher_Niall) reported
@zoom_us That solved it. I didn't realise it didn't update automatically through the App Store. I re-downloaded new version from your website & works fine. Thank you for your help! :-)
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fabiorj✊🏼🚜🌹☭🇧🇷
(@fabiorj) reported
@zoom_us @Singitjess Login via Google, same error!
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Harry Cannon
(@hcannon1) reported
@zoom_us Hi, I need some help with a teacher upgrade plan. Can’t get through on FAQ, live chat or phone and need it urgently. Thanks
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Kevin Krautle
(@kevinkrautle) reported
The @zoom_us Original Audio with iPhone/iPad being around 96bit kinda makes sense if they are only pulling 1 channel down, and explains why it does not sound that good.
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Brandon Coppernoll 😷
(@bkcoppernoll) reported
@zoom_us I am having trouble creating a webinar and viewing the registration page. Page not found error. Is there something I am missing or something going on?
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Bad Drivers Chi
(@Crash_it) reported
@zoom_us everyday around 6pm CST I have problems with hosting meetings. People who join can't see any messages I sent or hear any audio until they are eventually dropped out of the meeting.
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Jessica Singer
(@Singitjess) reported
Hi @zoom_us, I can't log in via Facebook (errors 1006 and 300) at the moment and don't have a username/password log in combo. Any help on how to get in to my account?
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Supmiguel Angel
(@Supmiguel) reported
Looks like Zoom Phone is down, may be related to the AWS outage but still not information on the Zoom Status page or from support. @zoom_us
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