Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • willkramer Will Kramer (@willkramer) reported

    @avc Thanks for bringing awareness to this problem. A more cost effective solution would be a software update by @zoom_us to allow approved virtual backgrounds selected by the schools. Perhaps even force all students to use backgrounds when on cam so everyone is viewed the same.

  • GauravV37790950 Aarav Vats (@GauravV37790950) reported

    @zoom_us You should make some solutions for your system in mute and unmute,The people think their mic is closed and they say anything If I am speaking the outside, it sounds even after shutting down my mic, so it is very messy Please fixit @zoom_us #zoom #shwetayourmicison

  • pulpjedi Jeff Roy 🎬🍿☕️💻🐕🌴🖖 (@pulpjedi) reported

    @Adamski @emerywells @zoom_us What Adam said. I run 6-8 hour board meetings over Zoom with showing presentations and videos along the way. That’s not to say I like Zoom... I hate it. But I haven’t had any issues.

  • Talk2Giuseppe Giuseppe Munno (@Talk2Giuseppe) reported

    @zoom_us - Until you're willing to fix bugs, please make older versions available for download so us working folk can roll back to a working version of your software. ie: Linux Version.

  • LaraLaurence Lara Laurence Taylor (@LaraLaurence) reported

    @strike_a_light @zoom_us How big do you need guys? I should be able to help. X

  • CaramelBear81 cee bear (@CaramelBear81) reported

    @zoom_us Hi, do you have a consumer service number in the U.K.?

  • zessergyal creative muddac*nt 💙🗽🇹🇹 (@zessergyal) reported

    @zoom_us i’d love to find a solution to my video turning green before & after sharing my screen .. it’s extremely frustrating .. it has something to do with the nvidia driver but nobody has a solution.. HELP!

  • GT__Walker GT Walker (@GT__Walker) reported

    @zoom_us Can someone, an actual human, please contact me about Zoom issues I am having? Your chatbot is useless and very frustrating to deal with, and I can't find any other way to get in contact with you.

  • amyohara_ amy☀️. (@amyohara_) reported

    Hi @zoom_us can you help me get virtual backgrounds working? My pc is above the requirements, the app is up to date and virtual backgrounds is enabled in settings. Still getting the error message that my device does not support them. Do you know why this is???

  • rusheurope #DaddyPirate (@rusheurope) reported

    @zoom_us This platform is utter ****. The customer service is even worse. Total waste of ****** time!

  • atribeclldchris Chris (@atribeclldchris) reported

    Is anybody using Zoom right now and having issues? @zoom_us

  • GigabiteDan Dan 🧑🏻‍💻 (@GigabiteDan) reported

    @zoom_us Thanks! Yeah the issue is on the iPad. On iPad though there is no such difference, it’s all speaker. In any case, OK, pushing the button on the screen can silence— but it is standard UX that simply dropping vol to 0 mutes, not sure why the iPad app devs would override that 🧐

  • b5eaf56a3b0b4c1 Syed Mohammad Akmal (@b5eaf56a3b0b4c1) reported

    @zoom_us I am facing issues in zoom since 8 days but no resolution

  • _steve2_ Steve Mahoney (@_steve2_) reported

    So here's the thing that is the major privacy - hipaa - legal issues with @zoom_us You don't know who else is in the room with a person What is being recorded Judges threaten that this is illegal but it is virtually unprovable tested stuff already Imagine if....

  • rendale Renee Dale (@rendale) reported from Santa Monica, California

    @zoom_us I know I don't have the best Wi-Fi but my daughter is having continual issues with zoom with her class being dropped from the class and then having to log off the computer and back on again.

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