Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • danjordan1_ Danny Jordan (@danjordan1_) reported

    My sister got married today in a zoom wedding. My only responsibility was to record it. I forgot. @zoom_us plz help.

  • flyersjunkie Hey Donnie, YOU’RE FIRED!! (@flyersjunkie) reported

    @brianstelter And my elderly parents couldn’t figure out how to fix the video picture on our family zoom call. It doesn’t mean @zoom_us has a vendetta against my family.

  • genealogytours CHRISTINE WOODCOCK (@genealogytours) reported

    @TessaKeough @zoom_us And my son figured out the problem in 10 minutes

  • dear__an_ ann (@dear__an_) reported

    i wish i could send a message to the professor or a ping or something @zoom_us pls fix your waiting rooms

  • TessaKeough Tessa Keough (@TessaKeough) reported

    @genealogytours @zoom_us What is the problem?

  • realBobbyHealy 𝘽𝙤𝙗𝙗𝙮 𝙃𝙚𝙖𝙡𝙮 🚁 ⚕ (@realBobbyHealy) reported from Firhouse, Leinster

    @AlanMeaney @zoom_us Yep. And doesn take 20 minutes to startup nor require an MS login half the time.

  • ShoLake2017 lake2017 (@ShoLake2017) reported

    @zoom_us Hi! I have a trouble with signing-in to Zoom with my Facebook account. Even though I push "Sign In with Facebook", my sign-in was rejected and I was asked to push the same button again and again. How can I solve this problem? Please give me an advice.

  • ThefakePenguin 🎄The Penguin Gamer🎄 (@ThefakePenguin) reported

    @zoom_us when I open zoom it makes my laptop very laggy. is there any way to fix this?

  • joshfunnell_ Josh Funnell (@joshfunnell_) reported

    @SaucySongstres1 @zoom_us I managed to fix it by using my Facebook email and password to create a new account, but once you’ve done that it automatically becomes an alternative sign in for your normal account

  • Johnisdeadf Henny with the henny (@Johnisdeadf) reported from Alamo, California

    @zoom_us can you help me find my son?

  • sunkit Kitty Hilton (@sunkit) reported

    @zoom_us what’s going on?!! So many issues/errors with our account. Contacting Support to be told @zoom is too busy OR “I’m new...I don’t understand the question”! Please be responsive. TY.

  • fra_48hStudio Francesca Sasso (@fra_48hStudio) reported

    @Ali_Jonas207 @zoom_us Same problem. I can't either @zoom_us I have an event in few hours

  • shortsnackkkk shortstack (@shortsnackkkk) reported

    Literally got me on Instagram begging for help I’m so tired and they don’t have a live customer service line for pro accounts? @zoom_us you’re ******* UP baby

  • SaucySongstres1 Suzy (@SaucySongstres1) reported

    @joshfunnell_ @zoom_us I've got the same issue, can't login on pc or android

  • rhematt Dr Richard Matthews 🇦🇺😷👻 (@rhematt) reported

    Has anyone else seen that @zoom_us no longer accepts NDI Audio? Video works without an issue but NDI Audio doesn't flow through on MacOS Big Sur. Checked NDI output from OBS and NDI signal generators. It works into a monitor just not into Zoom. #OBS @OBSProject @NewTekInc

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