Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • robertmain_ Robert Main (@robertmain_) reported

    @PhilippeLoctaux @acar321 This problem is unique to @zoom_us. Other apps are fine. Meanwhile, most features that make it to windows and mac for various apps rarely make it to the Linux port.

  • _steve2_ Steve Mahoney (@_steve2_) reported

    So here's the thing that is the major privacy - hipaa - legal issues with @zoom_us You don't know who else is in the room with a person What is being recorded Judges threaten that this is illegal but it is virtually unprovable tested stuff already Imagine if....

  • TradingNimbus TN (@TradingNimbus) reported

    @zoom_us @Skype can you guys help congress out with their hearing quality? The sound is horrible. #roaringkitty #RobinHood $Gme $zm $msft

  • GigabiteDan Dan 🧑🏻‍💻 (@GigabiteDan) reported

    @zoom_us Thanks! Yeah the issue is on the iPad. On iPad though there is no such difference, it’s all speaker. In any case, OK, pushing the button on the screen can silence— but it is standard UX that simply dropping vol to 0 mutes, not sure why the iPad app devs would override that 🧐

  • thismomstired Keara (@thismomstired) reported

    @zoom_us Your most recent update has rendered many youth chiro me books absolutely useless for e-learning that is 100% taught in zoom. Contacted support and was told my only option is purchase another computer for our kid. We’ve gone 6 months with no issues.

  • b5eaf56a3b0b4c1 Syed Mohammad Akmal (@b5eaf56a3b0b4c1) reported

    @zoom_us I am facing issues in zoom since 8 days but no resolution

  • willkramer Will Kramer (@willkramer) reported

    @avc Thanks for bringing awareness to this problem. A more cost effective solution would be a software update by @zoom_us to allow approved virtual backgrounds selected by the schools. Perhaps even force all students to use backgrounds when on cam so everyone is viewed the same.

  • atribeclldchris Chris (@atribeclldchris) reported

    Is anybody using Zoom right now and having issues? @zoom_us

  • GT__Walker GT Walker (@GT__Walker) reported

    @zoom_us Can someone, an actual human, please contact me about Zoom issues I am having? Your chatbot is useless and very frustrating to deal with, and I can't find any other way to get in contact with you.

  • Homich1991 Roman Meerson (@Homich1991) reported

    Idea of turning on cameras on team meetings breaks on the bad internet connection problem of some guys…. Won’t it be killer feature to have button “Disable all income video stream” what do you think? @zoom_us @MicrosoftTeams

  • ChrisMcD45 Chris McDonald (@ChrisMcD45) reported

    @zoom_us Hi I am in the middle of a webinar and my chat function is not working. What can I do?

  • rusheurope #DaddyPirate (@rusheurope) reported

    @zoom_us This platform is utter ****. The customer service is even worse. Total waste of ****** time!

  • leedsbarber Philip Nicholas (@leedsbarber) reported

    @zoom_us Zoom is taking money from my PayPal account but both of my accounts say they are free, therefore I am unable to use the chat feature to find out what my paid account details are. Can anyone help please?

  • Gurlllllllllll2 ¿qué tal? (@Gurlllllllllll2) reported

    @zoom_us The internet is not working

  • CaramelBear81 cee bear (@CaramelBear81) reported

    @zoom_us Hi, do you have a consumer service number in the U.K.?

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