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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • VistaWayHTTM
    vista way hot tub time machine (@VistaWayHTTM) reported

    @zoom_us seem to be having some issues this morning. Meeting I’m in has crashed out 3x in the last few minutes (for everyone)

  • CiaraMcGreevy2
    Ciara McGreevy (@CiaraMcGreevy2) reported

    @zoom_us any chance you could stop stealing £28.78 a month off me when I am clearly signed up to the basic / free service only? No phone number on your website and no way to stop this monthly theft because I’m not signed up to any premium service

  • al_schiff
    Allie Schiffer (@al_schiff) reported

    Has anyone figured out how to wear their hair up in a bun for work and not look bald on @zoom_us ? Help.

  • gwilco
    Geoff Wilcock (@gwilco) reported

    I'm beyond exasperation with @zoom_us. We've not been able to login to account since about May. All their communication expects you to log in to get further. No one helped when we did get through. by phone. They do manage to send payment reminder now we've stopped paying.

  • TravisS42347023
    TREVOR BAUER STAN Account (@TravisS42347023) reported

    @zoom_us I can't join class because of error code 1132

  • esmewang
    Esmé Weijun **** • 汪蔚君 (@esmewang) reported

    @elissawashuta @zoom_us Or maybe it’s only with webinars? As you can see from the replies I received on this tweet, this has been an issue for many people, apparently

  • JonathanBrake
    Jonathan Brake (@JonathanBrake) reported

    @zoom_us you customer service sucks - fix your support chat its like #GroundhogDay #terrible

  • jordisunshine
    Jordi Comas (@jordisunshine) reported

    @krazylilaliens @kadidakenner @zoom_us Yeah. There are trade offs. Also, maybe getting more help doing and monitoring the zoom so it doesn't always fall on same people. Spread the emotional labor....

  • mfjazz
    Matthew Fries 🎹 (@mfjazz) reported

    Been having issues with @zoom_us not playing audio to all people in the meeting when sharing a video. Some hear it some don’t. Anyone else experiencing this? New issue and Zoom doesn’t offer tech support to free educational users like me. 😢

  • thaddiuslord
    Thaddius. (@thaddiuslord) reported

    @zoom_us Mad Max Beyond Thunderdome or Big Trouble in Little China.

  • Carson_Fauver
    🤠Optimizer & Connector🤠 (@Carson_Fauver) reported

    @zoom_us server issues at the worst possible moments Only works when you need to be in a company event that no one wants to be at b/c there’s actual work to be done 1/10

  • thomas_quinlan
    Thomas J. Quinlan (@thomas_quinlan) reported

    @zoom_us So if a corporate user I'll need to presumably submit something to the help desk.... thanks.

  • emmas80
    emma stewart (@emmas80) reported

    @zoom_us No problem will do

  • kokoandjune
    S Nicole (@kokoandjune) reported

    @zoom_us Hi! When someone complains about the audio sounding like a person is in a tunnel, but no one else is having the same problem what could it be?

  • ChristiSaindon
    DrCleverSassy (@ChristiSaindon) reported from Queens, New York

    @Apple has already tried everything and found no issues... @zoom_us help me please! I teach from home, using my institutional zoom account.

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