Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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M.Mehfooz
(@MMehfooz11) reported
@zoom_us @JharnaPariani Fix this pls I have the issue
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CHECK YOUR STATE & LOCAL ELECTION DATES ALL 2020
(@nhychelle) reported
@zoom_us has the worst customer service on this planet... y’all use their products everyday but wait till y’all need help. Whew good luck. I’m talking help for paid accounts too not just the free... bc we already knew that was terrible 😒
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David Massey
(@DprMassey) reported
@BarbaraJMacKay ... so I have been using simple @zoom_us polls and then repeatedly employing "one other" tool - in my case @Mentimeter as it requires no login to take part, and this has helped slowly build a minimum level of interactivity
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Henry Darmawan 薛龍生
(@asen76) reported
@zoom_us please help..any kind of info that there's trouble with zoom since yesterday until now? We've been check the network here in Indonesia, nothings wrong.
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Fajar Adrianto
(@drianto_fajar) reported
Hi @zoom_us , i am a user from Indonesia and my account is set for 500 participants. These 2 days, zoom has lagging if we accept more than 100 participants. Is there any updates about it? Or is there some problems occured? Thank you.
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Kathleen
(@kathleen_nora) reported
@zoom_us @alfonsomartinde @JharnaPariani Hi there, I am facing the exact same issue. It works on my phone and other devices but not my laptop. I really need it on my laptop so am following this thread if you are posting a solution.
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Poonam sumit Bagul
(@PoonamsumitBag1) reported
@zoom_us zoom app is not working
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Bryan William
(@bryan_w_t) reported
@zoom_us is having problems today
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Francisco Oliden
(@Franciscoliden) reported
@theChrisDo @zoom_us I have 1mb up and 5mb down internet, so that’s a great option for me so I can disable video recieving/sending for better stabilization. But, should always be abailable, not just browser
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Juan Morales
(@jflex87) reported
If you’re ever having problems with @zoom_us, try switching to @Webex. 👀
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Brandon Bianchi
(@59psi) reported
@zoom_us howdy! seems like meetings with passwords can’t auth. Your meeting password auth service seems dead and after all the security stuff last year that means all meetings stop.
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Jonathan Lane
(@JonLanePhoto) reported
@zoom_us you couldn't make it more frustrating to sign up for a PAID account or log in afterward, if you tried. I already regret I plunked down my $ for a year.
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Alex
(@Arekkusu_413) reported
@zoom_us Which virtual background if I cant even open the god damn app! Literally failing my class because of you! FIX ERROR 1132! #FIXERROR1132
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Alfonso Martin
(@alfonsomartinde) reported
@zoom_us @JharnaPariani Same issue here. We are not using any Proxy. Zoom on Windows. It worked perfectly fine with the previous version 5.4.6. However, after upgrading it to 5.4.9 we get that error message. Any ideas please? We tried with another PC within the same network using 5.4.6, and it works.
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Miss Diana
(@MissDianaP) reported
@zoom_us hello! I’ve applied to get the 40min restriction lifted as a school teacher from the UK and it said it would take 72 hours but it’s been longer than that! Please help