Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs. Lukasiewicz
(@Lukasiewicz5) reported
from
Berwyn, Illinois
@MissGonzales_ @zoom_us He talks about the “yes,no, slow down features” I was telling you about. I can’t wait to try those!
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Morgan Harris 💛🐝
(@mharris621) reported
from
Chicago, Illinois
After this long I’d expect @zoom_us to have a better handle on customer service.
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
If I have relationship troubles I either address it with Melissa on the @zoom_us meetings or I try to address it on my own on @Twitter whenever I can that’s called being a responsible 21 year old adult 🧑 is taking care of myself whenever I can and accepting help when I need it
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Heather Sternshein
(@hsternshein) reported
from
Durham, North Carolina
@zoom_us The people demand a button down shirt filter!👚 👕 👔
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@zoom_us so frustrated. Need to change my name pre-meeting. Your bot support and online resources do not help as I’m not seeing the option to remember my name next time. Pls advise.
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ema swingwood
(@emaroids1) reported
from
Tintern, Wales
@AHPLeader @zoom_us @ccpractitioner can you help???
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Megan Ray
(@meganstingray) reported
from
Duluth, Georgia
@zoom_us 45 minutes on with 20 of those minutes being the 20th person in line... I’m going to have to leave and try this at home, but I’m starting to think I’ll never get help for my issues.
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Gareth Manning FCIHort
(@GarethManning2) reported
from
Shrewsbury, England
Can anyone @NortonSecured tell me if there are any obvious issues with Zoom? Ever since signing up I seem to be getting a lot more phishing emails. Could it be simply coincidence? @zoom_us
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𝘼𝙡𝙡 𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝙣 𝙂𝙞𝙧𝙡 𝙃𝙖𝙞𝙧
(@AAG_HAIR) reported
from
Atlanta, Georgia
@GwinnettSchools My child has developed an extreme case of anxiety due to this @zoom_us session not working properly. Please have the teacher to communicate to the students that there is no punishment for not being able to access a class due to technical issues.
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Mike Barnbaum ✊🏿✊🏾✊🏼
(@SacTownBarnbaum) reported
from
Sacramento, California
Does anybody out there use @zoom_us on their iPad? I’m having trouble finding the meeting settings that would allow me to change from a natural background to a virtual background. I just had a zoom meeting, which I encountered many problems navigating through to get a background.
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Nakul Shenoy
(@NakulShenoy) reported
from
PETROL BUNK ORR, State of Karnataka
@LuvenaRangel @zoom_us @Facebook Have not been able to fix this. Zoom sent me a long mail about issues with FB and how I should use “custom service” settings. But that’s not helpful. Looks like we’ll have to move on to streamyard or leave FB. Absolutely livid.
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B L M
(@teasandsweets) reported
from
Los Angeles, California
@zoom_us please help. Is there a way to set up recurring meetings on my daughter’s iPad without an invite from the meeting host (her teacher)? So she can just click the link and not bug me? #virtuallearning
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TC McCarthy
(@TC_McCarthy) reported
from
Queens, New York
.@zoom_us my Bluetooth headphones work great with every application on OSX except Zoom. They test fine in zoom but disconnect as soon as I join a call. Lots of reports of this on google. Any fix?
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Brother Sharif
(@EjaculatingPen) reported
from
Warner Robins, Georgia
@zoom_us you responded to my public complaint and asked me to DM you for help. I guess that was just for show.
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Fricky C
(@fbenton25) reported
from
Indianapolis, Indiana
@AP Just do it via @zoom_us and make certain only one mic is on at a time. Solves all problems
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