Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Paris, Île-de-France | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Melbourne, VIC | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| Hastings, England | 2 |
| Sheffield, England | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Thatcham, England | 1 |
| City of London, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
| Sydney, NSW | 1 |
| Southwark, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Vignesh Sridhar
(@vigneshsridhar) reported
from
Fremont, California
If @SlackHQ is down, dont complain. Move on and collaborate using @zoom_us @Outlook 🤔#ManagerMindset
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Lenne Klingaman
(@LenneKlingaman) reported
@zoom_us This video preview dialog feature doesn't seem to always work. It used to before every call and now it recently has stopped despite my settings being set up as you described! Help?
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danmaccarone
(@danmaccarone) reported
@srcasm @catmhernandez @zoom_us i just keep the participants tab open until everyone's in. Otherwise, I would be TERRIBLE at this.
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James Reed
(@nebiim) reported
@zoom_us @Forbes @zoom_us. You've billed me for months while only giving me access to the free plan. I've tried REPEATEDLY to talk to someone about this. I can't even cancel because your website says I'm on the free plan. I can't get a person on the phone bc help only talks to paying customers 😡
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Shubham Pacharne🇮🇳
(@imShubhamP) reported
@zoom_us Hey I am upgrading from Basic to Pro version in India. But there's a problem - it says the payments can only be done using credit cards and I only have a VISA debit card. Can you help me out ?
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James Gluz
(@JamesGluz) reported
if @zoom_us auto transcribed the sessions and you could search your recorded sessions for specific keywords and then just jump to the different times with an arrow. I would pay for that service. I do High ticket sales/consulting calls.
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Liz Morgan
(@Social_Morgan_) reported
from
London, England
@zoom_us I’ve been in touch with about our Zoom pro and webinar account as you’ve cancelled both of these in error but no one is responding to my emails! Please can someone get in touch!
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سندان لتقنية المعلومات
(@Sendan_tech) reported
@zoom_us hello, I need your help.. I could not find a co-host in the zoom setting,, can u help me?
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Alanna
(@SouthLondonGirl) reported
Does anyone else I know use this feature, can anyone else help us? We've had to massively reduce our face-to-face services and we know people are very isolated, all contact helps. The option has just dropped off the interface. @zoom_us
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Dimity Kirkwood
(@kirkwood_dimity) reported
@bhfjohns @zoom_us Hi Bridget, I'm having the same problem!! Were you able to work it out?
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Winlar (Voter and Winner)
(@Winlar) reported
@zoom_us Here's a thing about Zoom as a teacher. If the Internet hiccups one little bit, it kicks you out of your own meeting, puts a random kid in charge as host, then won't let you back in unless the teacher (you) admits you back, which you can't do. Zoom, fix this!
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Jar Hanks
(@HanksJar) reported
@zoom_us customer service sucks please don’t user zoom anymore #zoom #CustomerService #CustomerExperience
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quarantina
(@strawnarryjam) reported
@zoom_us Hi my account has somehow disabled my raise hand function and the button does not even appear. My meeting hosts are also unable to solve the issue. Can you fix this?
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Steven Tattum
(@modtl11) reported
@zoom_us I can't login via Facebook on my Zoom client on my Windows PC. All it does is take me to the web client. I want to open it in the actual Zoom program client as usual.
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sdub74
(@sdub74) reported
So @MicrosoftTeams is supposedly available for personal accounts, yet I’m told my Microsoft 365 Personal login isn’t set up for Teams. I try my non-365 Microsoft account and I’m still not set up. This is why people use @zoom_us - it just works and is simple to use.
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