Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Crews
(@McCrews) reported
@zoom_us is there a way to remove the webcams from a previously recorded call? I cannot find how to fix this after the call is complete?
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adrian linehan
(@adrian_linehan) reported
@zoom_us are ye having issues today
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Sumit Dagar
(@dagar) reported
[Need help] On a video call, Is there a way to hide your video from few folks on the call? @zoom_us @MicrosoftTeams
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HOWARD PAUL SHORE
(@HOWARDPAULSHORE) reported
@zoom_us dear congresswoman karen bass, i am very concerned about the Stimulus Check for ONLY $600.00 dollars. both You and I know that $600.00 dollars is Nothing to help out the average Suffering American! $2,000.00 per person is More Like It and i do Not understand why You and the
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Artie
(@coffeegeekguy) reported
@zoom_us Doesn't matter what I do -- Zoom refuses to acknowledge any of my multiple mics. And yes, I've used your diagnostic page. Do you have any Dell experts on board who might be able to help?
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Slim 🇨🇦🇨🇦🇨🇦🇨🇦
(@Nxtpope) reported
from
Itori, Ogun State
@Gidi_Traffic If Cross Over Service is to end at 11pm, why don’t we just stay in our houses to do whatever we need to do, @zoom_us is still very much available.
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brad groden
(@gunnr_brad) reported
@zoom_us unless a subscription fee is charged how does zoom expect to make money and raise the stock price that's down 35% in 30 days?
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PAT LALA
(@PATLALA5) reported
@zoom_us Unless you ae guaranteed eternal life this program is a f*n waste of time. Do not even try to get help when somebody has set up an account in your name and email, or try to get support. Unless you are JC. As for linked accounts - no edit on that setting, no deletes
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eva
(@jcbelordi) reported
@zoom_us hey ur app doesn’t work help me out
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IwJs
(@twjoni) reported
@zoom_us ISSUE when connection is from polycom system (I have the connector) to the brazil ip and us ip I only have noise.
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Kenneth Heal
(@KennethHeal1) reported
@AllieRenison @zoom_us No problem. Good to see it worked out.
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HOWARD PAUL SHORE
(@HOWARDPAULSHORE) reported
@zoom_us Monthly Basis like they have been doing in Canada by giving out $1,800.00/month = $1,400.00 US Dollars to every Canadian Citizen who applies for the CERB payments! enough said! You got to HELP out the American People Properly! $600.00 Dollars is Absolutely Redundant and a
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Ash T
(@AshTreg) reported
Took me WAY too long to realise my “green filter” problem on @zoom_us was GPU drivers. The workaround is to head to Settings>Video>Advanced, and disable hardware acceleration for sending video. The encoding is different for the preview, which is why you never see it yourself!
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bella✨
(@bella__thoughts) reported
@zoom_us help me please 😭
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Matthew Crews
(@McCrews) reported
@isaac_abraham @JWood @zoom_us Highly likely unless I can fix this. I was going to do another anyway but it may be sooner than intended due to the video recording issues.