Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • mutley_90210 ❌🇳🇿Mutley 90210🇺🇸 (@mutley_90210) reported from Matamata-Piako District, Waikato

    @NMdoglover @LoveAndDynamite @zoom_us Tried Skype. Got to about 5 people on a conference and then it stopped working. Switched to Zoom and no issues.

  • RAYCATENA1 Martin (@RAYCATENA1) reported

    @zoom_us Zoom is terrible. I use skype!

  • ClayBroomes Clayton Broomes Jr (@ClayBroomes) reported

    Unacceptable @optimum. Your system problem is preventing my kids from attending their @zoom_us classes for school. During normal conditions when kids are back in school? Fine! Not during pandemic lockdown. You should compensate your customers for this @OptimumHelp #optimumfailure

  • AtSignAlex Son of Databasher (@AtSignAlex) reported

    @zoom_us Wow, wasn’t expecting a response much less any help. Thanks!

  • HarisAkhtarRaj1 Haris Akhtar Raja (@HarisAkhtarRaj1) reported

    @zoom_us guys I need block participants option please cuz during paper one of them always say my Internet is not working ma'am but it's Internet is working faster than my Internet 😑😐🥸.

  • jeremycady 𝙅𝙚𝙧𝙚𝙢𝙮 𝘾𝙖𝙙𝙮 (@jeremycady) reported

    @CJheartart @zoom_us I'm not saying it is a systemwide issue. Might just be an issue with my account.

  • Radiantrr Radiant (@Radiantrr) reported

    @zoom_us @FNS360 can you guys go down i hate shcool

  • marinab52 Marina 'Wear a Mask' Benjamin (@marinab52) reported

    @_katherine_may_ @zoom_us Katherine, I had exactly this problem. Paid for a service I wasn't getting. No screen share, no breakout rooms. I unsubscribed. Now I've got a ton of teaching coming up and don't know what to do!

  • TheNatsFan Diehard Nats Fan #WEARAMASK (@TheNatsFan) reported

    @HeyCisco @zoom_us I know that you're looking for new customers- and are trying to compete more in the B2C space. But at some point these stability issues are going to come home to roost for you. Webex has gotten increasingly bad over the past year.

  • claireliora Claire Seidler (@claireliora) reported

    @zoom_us for some reason I cannot sign up to a pro account. I've tried chrome, firefox, safari. I've unblocked pop ups but nothing works. When I click "save and continue" nothing happens. Help?

  • ee_morton 306 Landslide Blowout Historic (@ee_morton) reported

    @zoom_us Actually, 2020 didn’t test nearly enough of us. That was the problem.

  • faeyzscope Obinyan Omokhafe (@faeyzscope) reported

    @zoom_us experiencing issues with password recovery/reset

  • tdyer_1999 Theresa Dyer (@tdyer_1999) reported

    @zoom_us Hello. For no apparent reason, I no longer seem to be able to connect to zoom meetings. I get the error code 104103. I have checked my Bitdefender Firewall - nothing has changed there and I had always been able to connect until yesterday. Please help and read my DM.

  • amoration 𝓮𝓿𝓸 🦋 (@amoration) reported

    Specifically @zoom_us the #OnZoom event system has not been working with my 3 Zoom accounts sadly, I went through your training program to host ticketed events with Zoom but am hitting error after error with the workshop system. I cannot even find or refund folks who I missed.

  • Digital_Shubh 𝙎𝙝𝙪𝙗𝙝 𝙎𝙖𝙝𝙪 (@Digital_Shubh) reported

    @zoom_us I Cancelled The Plan But The Payment Has Been Processed Please Help. Please Return My Payment Please Call Us - 9338591135

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