Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MsJasmineRose Jazzy Rosè (@MsJasmineRose) reported

    @zoom_us my recording didn’t record! I need help please!

  • melinda_allen71 Melinda Allen (@melinda_allen71) reported

    The @zoom_us is ******* ridiculous. I am trying to access a video that my instructor downloaded and I CAN NOT get any help from anyone at zoom.

  • e_oreo Jack E. (@e_oreo) reported

    @CodyMcCubbin @TxDan_Gonzalez @zoom_us Yes, but most of the supply problem is natural gas plants not receiving gas due to the cold. Frozen turbines is a minor problem compared to that

  • Dalal49571013 Dalal (@Dalal49571013) reported

    @zoom_us when are you gonna actually fix the problem of the non existent raise hand issue!!!???

  • AntonAndrejic Anton Andersson Andrejić (@AntonAndrejic) reported

    @hlandgren @zoom_us @MicrosoftTeams Microsoft Teams is not a meeting service. It's a hostage situation.

  • D3v0n_V Devon Vert (@D3v0n_V) reported

    @zoom_us Yeah I did that! Can I not schedule in the Google calendar app? I must login thru mobile browser?

  • nickf Nick Finck (@nickf) reported

    @AWiesy @mfpiccolo @zoom_us Yes, damn those UX writers! Seriously tho, I’m sure they are going to correct the error. Nothing to lose a gasket over. A failure like this is nothing to be ashamed of, it’s something to learn from. & today I’m sure they’re learning.

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us can someone please contact me, I need help with my account I left you a DM PLEASE!!

  • Darrell_WPB LuvNretirement (@Darrell_WPB) reported

    @zoom_us Customer Service? Odd that I pay colleges but cannot get basic support so my children can log into the classes. Makes me want to re-think my professional account.

  • BreslinnetMedia Breslinnet Media (@BreslinnetMedia) reported

    Choosing correct keywords can be tough. However, we can help! We can discuss suggestions via @zoom_us or over the phone. Send us a message to get started.

  • roblovessleep Rob (@roblovessleep) reported

    @zoom_us Thanks for that. I have that enabled. The issue is not passcode. It’s that in the app for windows devices in meetings > copy invite, it pasted 20+ lines, which is overkill & clutters meeting invites. I pare it down to 2 lines. Saves clicks & scrolling

  • INClusiveDude Trinetra 🇮🇳 (@INClusiveDude) reported

    I think @zoom_us shouldn’t reveal the names of the activists who participated in the toolkit meeting. It happened for a good cause and government is trying to divert the real issue with this khalistani nonsense.

  • sustain_people Sustainability People (@sustain_people) reported

    @EthicalHour @zoom_us @amazon Wow, I'll try and hunt down the documentary! #Ethicalhour

  • zotero Zotero (@zotero) reported

    @gajamukhu @zoom_us If you post to the Zotero Forums with a link to a video, we can try to debug this further. There’d be many more reports if this were a general problem, so likely something about your setup.

  • colleenbusby Colleen Busby (@colleenbusby) reported from Los Angeles, California

    Not enough people are talking about how terrible the @zoom_us update is. PUT THE RAISE HAND FUNCTION BACK TO THE WAY IT WAS

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