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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • dtuuri
    Dan Tuuri 🔑💻 (@dtuuri) reported

    Hi @zoom_us with changes to support systems I can no longer get help on my paid account. Unfortunately my employer cannot find missed recordings (cloud) how can I get help?

  • GetTheAudience
    Matthias from Get The Audience (@GetTheAudience) reported

    Would you like to hop on @zoom_us with me? I want to know what audience you are trying to help, and... We will try to find and understand that audience TOGETHER, FOR YOU. How cool is that? 😎😎😎

  • mameroncason
    Cameron Mason (@mameroncason) reported

    @kristianindy @Apple @zoom_us In all seriousness. The top bezel of the screen could be a thin led light bar and that solves half the problem.

  • michael_bloch
    Michael Bloch (@michael_bloch) reported

    @zoom_us I uninstalled and re installed but am getting the same error message

  • EmilioVeraXII
    Emilio Vera (@EmilioVeraXII) reported

    @zoom_us Hey, I really appreciate your response to my Tweet, I sent an email to the address you provided me and got an automated response, the problem is that it asked me to sign in to my Zoom account to file a report. Problem is, my account is banned, I can’t sign in.

  • teixeira_jrt
    Teixeira JRT (@teixeira_jrt) reported

    @zoom_us That is exactly what I did. Do it think this is something that you can patch? Or is this an error on the user's end?

  • dineshocp
    Dinesh Garg (@dineshocp) reported

    @zoom_us it is very disappointing that customer service given by ZOOM in India is worst . i have logged a complaint 9000600 , there is no positive reply .

  • BaronBotch
    Baron Botch #WholesomeGang (@BaronBotch) reported

    .@MicrosoftTeams is the very worst. It worked poorly with my audio interface this evening. It would only recognize one channel, not two. Musician could play his keyboard but not use his mic. This is NEVER a problem in @zoom_us. I really wish the client had used Zoom instead.

  • willrobinsonchi
    Will D. Robinson (@willrobinsonchi) reported

    @zoom_us You need to fix your support site. You don't recognize any zoomgov accounts and provide support to them. It's pretty frustrating when we can't even get basic help from you because you don't recognize the email/host key pair that is in the profile settings.

  • MamiAlicia143
    Alicia Lynn (@MamiAlicia143) reported

    @PBandJenelley_1 @zoom_us Our only problem with @zoom_us is they clearly do not like chromebooks so my kids cannot annotate or do reactions, backgrounds etc. Which prevents them from being able to do interactive or fun, engaging activities during class. Talk about frustrating!

  • Mellow_D
    Mellow_D (@Mellow_D) reported

    Me: hey zoom support can you help me with an issue? Zoom support or anyone at zoom: I sent you the document stupid! Thank you for calling and reaching out by email. Your ticket is now closed @zoom_us

  • ranavain
    Kim Stiens, Barely Graduated College (@ranavain) reported

    is anyone else having major @zoom_us issues right now

  • Nebguy1
    Nebguy (@Nebguy1) reported

    @marcorubio @zoom_us You didn’t help, *******.

  • josemaugusto
    José Augusto💎 (@josemaugusto) reported

    @appannie @zoom_us @disneyplus When will you fix the Google Play connection bug? When will we be able to add Google Play again?

  • underwaterryan
    Ryan Offord (@underwaterryan) reported

    Finally managed to stop my @Dell XPS laptop going mental with a loud fan during calls on @zoom_us - Disabling @intel Turbo Boost in the BIOS stops the problem. Gone from unusable due to fan noise to being absolutely fine. Finally.

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