Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten Hemmy
(@KirstenHemmy) reported
@therevsteve @zoom_us I have been having the same problems today...some of my students have also had trouble joining.
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Niki 🏴
(@Fizzbw) reported
@AshleeMBoyer @zoom_us Sorry it’s 2.30 am here and I’m being an insomniac 😬 I really don’t want you to got out any trouble, now I know we have to switch it on I’ll figure it out I’m sure xxx
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Officially Louise
(@louisecvmiller) reported
Ermmmm so I can't log into @zoom_us I keep getting error 1123, I sent a ticket about this problem and got a email back saying they are not answering open tickets at this time 👀. Anyway does anyone know any alternatives? I need to be able to record meetings for my channel.
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Officially Louise
(@louisecvmiller) reported
I cannot believe I have tried to get support from @zoom_us all day and not got a ounce of help.
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Jane Franklin
(@jrfrank) reported
@zoom_us standard practice is to rip off their customers - have a live paid up subscription to middle of next month but they have double charged me - robbery! #zoom customer service is non existent and you can’t contact them
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𝔸𝕝𝕖𝕩 𝔹𝕠𝕤𝕗𝕚𝕖𝕝𝕕 (𝕃𝕒𝕣𝕤𝕠𝕟) ❤️
(@Alex_n_wndrlnd) reported
@zoom_us T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- No, it isn’t *puts it down thinking I won’t notice* OR T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- Oh, that was from before.
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Steven Jones
(@officialsjones1) reported
@zoom_us this email only feature for handling discrepancies is becoming stressful, @UMich locking all the accounts with an .edu address is preventing us from accessing our account. I have tried to get someone to give us access and it’s not working
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not the impostor
(@halftes6) reported
why does my cursor speed slow down so much whenever @zoom_us is focused? 😢
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Mary Dickson
(@marythought) reported
@AshleeMBoyer @zoom_us That means my church must pay for this service, in addition to rent to a building we can't use, so that's money going to Zoom corporation instead of direct community support.
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Scientist 💚
(@Teaizfantastic) reported
@zoom_us Others: I am sorry I don't the answer sir Me : I can't hear you sir internet error let me rejoin
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Sunal Mody (Sunny)
(@Sunal14) reported
@zoom_us Dear Zoom team, I want to make suggestion regarding an issue while transferring control to others, they are not able to type { } braces but zoom shows [ ] brackets instead of { } braces.... Please clear the bug.... Thanking You
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Tony McMahon
(@Londoner_Tony) reported
Does the @zoom_us help centre actually exist and respond? I’ve got a biz account and going mad here #zoom
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Melik Sayilir
(@drmeliksayilir) reported
@zoom_us ‘Sir, there is connection problem’
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Ashlee Boyer 🦻
(@AshleeMBoyer) reported
@Fizzbw @zoom_us Ok next steps! 1. Go to profile settings in a browser 2. Scroll down "Closed captioning" section 3. Switch the toggle to on 4. Check the "Enable live transcription service" option that appears below the toggle 5. Switch the "Save Captions" option to on just below that
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Rebecca Haslam
(@gigtripper86) reported
Hey @zoom_us I can't seem to find or load up my video enhancements section of my settings, help please..