Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Columbus, OH 2
Washington, D.C., DC 1
Tranbjerg, Region Midtjylland 1
Greater Noida, UP 1
Terre Haute, IN 1
St. Petersburg, FL 1
Alcobendas, Comunidad de Madrid 1
Meerut, UP 1
Pleasantville, NY 1
West Bloomfield Township, MI 1
Jasper, AL 1
Highland, NY 1
Dallas, TX 1
Newark, NJ 1
Boston, MA 1
Morelia, MIC 1
Strongsville, OH 1
Marietta, GA 1
Los Angeles, CA 1
Nehalem, OR 1
Singapore, Central Singapore Community Development Council 1
Amelia, OH 1
Colmar, ACAL 1
Hollywood, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • CamInTheCloud Cameron (@CamInTheCloud) reported from Marysville, Washington

    @zoom_us WRONG, Deleting my app / shutting down my account

  • _venabme #šhįñëTHRŪthëŠHÅDË (@_venabme) reported from Charlotte, North Carolina

    I need help @zoom_us

  • garyrikard Gary Rikard (@garyrikard) reported from San Diego, California

    @CPDChina @zoom_us needs to address this topic. It is a monumental issue of #brand #trust. Video conferencing is about bringing people together, being #inclusive. It is not a tool of #oppression or enabling #humanrightsviolations #Zoom needs to do better and correct this situation.

  • JeremyAlicandri Jeremy G. Alicandri (@JeremyAlicandri) reported from Setauket-East Setauket, New York

    @Strategy_Hawk Zoom needs to fix the momentary and sporadic music pause for those plebeians that dial in. Each time is pauses, my heart also pauses, as I think the call began. And then the music restarts... @zoom_us

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us Its definitely not because you care about customers. Ive been trying to resolve and issue for 4 days.

  • garver_randy Randy Garver (@garver_randy) reported from Virginia Beach, Virginia

    @zoom_us I have to say that the support and customer service at zoom is one of the worst experiences ever. Almost as worse as AOL when they were a real thing.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us Congratulations on your new gig. Fix Zooms customer service issues. No one seems to actually work there. I've spent 4 days trying g to resolve a very simple issue.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us I'd like to ask why you don't take care of customers. I've been trying to resolve a simple issue for 4 days.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us I'm begging you to have a customer service representative call me. Its been 4 days.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @Bacon_Dad_ @zoom_us I don't believe Zoom has employees. No one at this company cares about customers. I've been trying to resolve an issue for 4 days.

  • MiguelCoka Miguel Coka (@MiguelCoka) reported from Boca Raton, Florida

    @verge Teams is good for collaborating but if u want to join a video meeting without getting strange errors that u have no idea how to fix I suggest @zoom_us just click join & u r good. Microsoft products r very much IT support dependent.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us I want a phone call. I've been begging Michelle Frick for assistance for THREE DAYS. Your online system crashes or kicks me out. When I call I have been put on hold for 20+ minutes, then someone who can't help me takes a message and promises a call back.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us Michelle Frick who "works" for you is rude and not helpful. Your customer service is HORRIBLE.

  • productionadam productionadam (@productionadam) reported from Alpharetta, Georgia

    @zoom_us can someone please help me. I have a very important broadcast about to start and I’m realizing I’m not getting HD. I have a business account and can’t get in contact with anyone. Very frustrating.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us @AFL Would love a call from customer service! You're failing miserably. Its been 4 days and no one will help me.

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