Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Marla Rosenthal
(@teachseuss) reported
@zoom_us when I’m in a meeting on my laptop and then screen share my iPad I get kicked out after 5 or so minutes. I can’t seem to find a fix? #teacherissues
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Ray Ortega ✊
(@PodcastHelper) reported
@MathewPassy @zoom_us Muting was one of my theories but someone else indicated that they still had issues. However it sounds like, via @brassybroadjen, that muting is the issue and when left alone sync will still be affected however not as much. Thx for the insights!
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Keith McMenamin
(@PhillyKeith) reported
@zoom_us Help! Major issue after upgrading macbook to Big Sur. I can't use a virtual background and this is a theme for an important meeting in the morning. Msg in zoom is "your device requires a green screen to support virtual backgrounds". Tried all listed fixes. HELP!
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Monet
(@SocialMonet) reported
@jentrification @zoom_us What?! Have I been living under a rock?! I have only used Zoom just once. Aww man. Thanks for the help.
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cl aar
(@claarrr) reported
@zoom_us why can’t you copy from the zoom chat? It’s such a simple feature that would help so much
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Karen Cotton
(@KarenCotton) reported
@zoom_us My wifi connection is just fine. My husband is working from home right now and is using Microsoft teams and has had zero issues.
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Rohit Dhingra
(@RDchaaarge) reported
@zoom_us could really consider cutting down the free meetings to a 20 mins limit now. Product usage is ubiquitous, 20 mins callas enough to try out, and it’d probably lead to a lot more conversions to the paid tier.
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🎙 Mathew Passy 🎙
(@MathewPassy) reported
from
Cherry Hill Mall, New Jersey
@PodcastHelper @zoom_us @brassybroadjen True. I’ve still had minor sync issues. That’s probably connection or processing power glitches. It can happen with any of these platforms.
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Jeff Ream (The Counseling Geek)
(@CounselingGeek) reported
@zoom_us I'm on a windows device and have great internet speeds (220+dwn/12up) and have issues with zoom saying internet connection is unstable and it taking minutes for it to display a shared screen from another presenter. Any troubleshooting tips?
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Ray Ortega ✊
(@PodcastHelper) reported
@KVLE @zoom_us It seems to be a common problem for many others using Zoom
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Brett Hinton
(@hintbw) reported
By the way the @zoom_us plugin for Outlook doesn't handle add meetings to Office 365 group calendars well (at all really, you can't schedule a meeting on a O365 group calendar and have it schedule a Zoom meeting). I get kind of why, but it's still a broken workflow.
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Karen Cotton
(@KarenCotton) reported
@zoom_us I am very unhappy with your Zoom platform! My daughter hasn’t been able to have a successful lesson with her teacher or her tutor this entire week because your damn zoom connection keeps not working ! We continually get kicked out of our session. Or the session doesn’t
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Ryan
(@RyanChadha) reported
Anyone else from India has a real problem making payments to @zoom_us? Tried 3 cards and all have been declined, plus I am only able to communicate via email with a very dumb AI who keeps sending me a payment link #FML
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Carol Barash
(@CarolBarash) reported
This week my friends and colleagues in China are having trouble logging into @zoom_us. I’d love to hear from folks who have figured out a kluge or work-around for this recurrent problem. Thanks!
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Alexander McAuliffe
(@AlexBMcauliffe) reported
@rajavick @zoom_us Could be an intentional use of an alternate channel, ie “oh your Zoom isn’t working? Zoom us to fix it”
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