Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • joffeaton Joff Eaton (@joffeaton) reported

    Following my post weeks ago that @zoom_us took an entire years payment on a monthly subscription, I have not heard anything back from them. I have emailed numerous times, but nothing. If you’re expecting supportive customer service when it comes to Zoom issues, think again.

  • anotheroneuk Another Person. (@anotheroneuk) reported

    @zoom_us @teixeira_jrt Unticking the 'Sending video' hardware acceleration checkbox immediately resolves the problem on my end.

  • mathtick pedantic uncertaintist duck (@mathtick) reported

    Does Zoom or any other service have a chat roulette feature on a timer? So day you want to iterate through the n choose k groups in your team through a party and you want to flip every two minutes? Feels this is how zoom parties should work @zoom_us @google

  • anotheroneuk Another Person. (@anotheroneuk) reported

    @teixeira_jrt @zoom_us I have exactly the same problem over the last few days.

  • mevarunn Varun Sagar (@mevarunn) reported

    @zoom_us Dear Team, I have enrolled for a pro plan yesterday in my zoom which is worth 1300 INR... But not able make a co-host while pro plan shows that co-host is available... @zoom_us you people are too weak when it comes to help your customer... Kindly inform and do needful!

  • PaulaDo06619127 Paula Doyle (@PaulaDo06619127) reported

    @Krislkup @marcorubio @zoom_us More like snakes, lizards, rats, vermin, ( I’m sorry to insult the vermin) .....cockroaches (aren’t they BIGGER IN FLORIDA?)..just can’t help myself....just like REESE’s pieces, NOT SORRY!

  • GetTheAudience Matthias from Get The Audience (@GetTheAudience) reported

    Would you like to hop on @zoom_us with me? I want to know what audience you are trying to help, and... We will try to find and understand that audience TOGETHER, FOR YOU. How cool is that? 😎😎😎

  • Whorfery Whorfery (@Whorfery) reported

    @zoom_us Yes. Train your customer service reps to not hang up on people.

  • dtuuri Dan Tuuri 🔑💻 (@dtuuri) reported

    Hi @zoom_us with changes to support systems I can no longer get help on my paid account. Unfortunately my employer cannot find missed recordings (cloud) how can I get help?

  • LarryHuey Dr Ever Vigilant (@LarryHuey) reported

    @katelins @marcorubio @zoom_us I take issue with your grammar.

  • City_of_Letters Alphabet City: The Consonants Revolution (@City_of_Letters) reported

    @marcorubio @zoom_us Seriously, who the fk votes for these terrible people to represent them like who votes for these bad faith actors.

  • BaronBotch Baron Botch #WholesomeGang (@BaronBotch) reported

    .@MicrosoftTeams is the very worst. It worked poorly with my audio interface this evening. It would only recognize one channel, not two. Musician could play his keyboard but not use his mic. This is NEVER a problem in @zoom_us. I really wish the client had used Zoom instead.

  • torisan71853485 torisan (@torisan71853485) reported

    Dear @zoom_us ,we have trouble with cancelling Webiner option and Cloud Recording option from monthly billing Pro use contract in Japan. We want to cancel options. We Need urgent help. We already sent email to your billing team. my number is 7002775682.

  • traisjames Travis Edrington (@traisjames) reported

    MERRY CHRISTMAS! Our @zoom_us family get togeather is cancelled due to @MediacomCable outage. @MediacomSupport says we should be able to get a technician out a week from tomorrow.

  • mameroncason Cameron Mason (@mameroncason) reported

    @kristianindy @Apple @zoom_us In all seriousness. The top bezel of the screen could be a thin led light bar and that solves half the problem.

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