Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 1 |
| Providence, RI | 1 |
| Seattle, WA | 1 |
| Glen Ellyn, IL | 1 |
| Tacoma, WA | 1 |
| Mexico City, CDMX | 1 |
| Guayaquil, Guayas | 2 |
| Leganés, Madrid | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported@zoom_us how can I solve "error code 104103"?
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Dharmadhikarii (@G_Dharmadhikari) reported@zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet
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Jo C (@JoCash888) reported@zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!
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Nitin Jain (@nitinjaipur433) reported@zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry
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Ashutosh Parashar (@13thebobber) reported@zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom
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Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿 (@cherrymp) reported… I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife
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Christos Karamanolis (@XtosK) reported@bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.
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Laura Ciriani (@LauraCiriani) reported@zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience
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Varadharajan K PhD (@VaradhKrish) reportedok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
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Juan Pablo Rodas (@juparopla) reported@zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?
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Pamela Almand (@CaptPamsVoice) reported@zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!
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Mark Loke (@LokeMark) reported@zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?
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❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported@zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?
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Lorena M. Olaya A. (@L0laya) reported@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time
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sena (@_sena_eksi_) reported@pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺
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