Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • RachelMooreRS Rachel Moore | #BlackLivesMatter (@RachelMooreRS) reported

    @zoom_us Hello! So the problem seemed to be with using a desktop browser. I wound up trying with my phone's browser and was able to upgrade easily. Something about the billing screen via desktop wasn't permitting me to progress.

  • roziits Janis Rozenfelds (@roziits) reported

    @Hemisho_ Super awesome to walk with you but unfortunately, @zoom_us connection is terrible.

  • constructionge3 Eric Anderton Host of Construction Genius Podcast (@constructionge3) reported

    @zoom_us has excellent service. Processed a refund for me via their message ap in less than 15 minutes via email. Thanks!

  • gwilco Geoff Wilcock (@gwilco) reported

    I'm beyond exasperation with @zoom_us. We've not been able to login to account since about May. All their communication expects you to log in to get further. No one helped when we did get through. by phone. They do manage to send payment reminder now we've stopped paying.

  • HwkkNght NghtHwkk (@HwkkNght) reported

    @zoom_us our classes are frozen every few minutes help us

  • BogdanCostea Bogdan Costea (@BogdanCostea) reported

    well, I found the @zoom_us native client, 1 down, 4 to go

  • JonathanBrake Jonathan Brake (@JonathanBrake) reported

    @zoom_us you customer service sucks - fix your support chat its like #GroundhogDay #terrible

  • RachelMooreRS Rachel Moore | #BlackLivesMatter (@RachelMooreRS) reported

    Once again, @zoom_us, I'm having trouble upgrading my account. Tried on two different browsers. Can't progress to the Buy tab after billing info. Chat wouldn't connect to let me submit a ticket. C'mon. I'm trying to give you my money here. Give a girl some help?

  • tawsif_stanford TAWSIF AMMAR (@tawsif_stanford) reported

    The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia

  • Edmund_Schuster 𝖤𝖽𝗆𝗎𝗇𝖽 𝖲𝖼𝗁𝗎𝗌𝗍𝖾𝗋 (@Edmund_Schuster) reported

    @lukestein @cbgoodman @zoom_us Thanks - I’ve had problems setting this up on windows but may need to try again. Btw - any mic recommendations? Recorded today and realised my lapel mic is broken (luckily on the test recording), and the integrated mics are just awful

  • _prasket me (@_prasket) reported

    Anyone forced to use @MicrosoftTeams I feel VERY sorry for you. I just tried and what a piece of crap especially on Linux. App requires a login and web app either gives you video and no audio (have to call in) or audio and no video. @jitsinews & @zoom_us work flawlessly on Linux.

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    Zoom-ers... I joined a meeting yesterday with camera off. When it finished connecting, my ‘box’ - which usually contains my full name - publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !

  • BrianSO1 Brian Odama (@BrianSO1) reported

    @ClaiminOurSpace @zoom_us and the @GovUganda disappointed me here, quite terrible how things are done in Uganda 😭

  • ADHD_Women_Res Dr Dyi Huijg (@ADHD_Women_Res) reported

    @MValeroSanchez @zoom_us yeah right? i've been searching for two hours now. this is terrible! i've been in touch before with @zoom_us about another matter and only received unhelpful replies (that didn't engage with the matter at hand), so don't even try.

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    Zoom-ers... yesterday I joined a meeting with camera off and my ‘square’ - which usually contains my full name - instead publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !

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