Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boston, MA 2
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsShare112 Jessica Share (@MrsShare112) reported from Northfield, Illinois

    Need tech help, Twitter world! While using @googlejamboard during @zoom_us, a student typed on the doc from home & I don’t see his work on my computer. Looked at his screen on @goguardian & his edits are there from his view. Why can’t I see them on my end?

  • Searcher26 Mario Cruz (@Searcher26) reported

    @zoom_us Black Hawk Down

  • RachelMooreRS Rachel Moore | #BlackLivesMatter (@RachelMooreRS) reported

    Take my money @zoom_us! I'm trying to upgrade to pro and keep getting stuck at the payment stage. Everything's filled in, no alerts that I'm missing info, I've read and acknowledged the privacy and TOS... I just want to upgrade. Is my Chrome browser the issue?

  • candietanaka candie tanaka (@candietanaka) reported

    Is anyone else having trouble choosing the @zoom_us squares with traffic lights, crosswalks, hills or boats for authentication? They are so boring I almost fall asleep mid-choice, I wish they would choose, donuts, unicorns, pizzas or ice cream cones instead.

  • TechKenji KenjiiscoolYT (@TechKenji) reported

    @Google @zoom_us please add a way to turn down video call audio without turning down all audio im tryna edit some videos not listen to some asmr yoga with laggy *** punk rock playing in the background

  • itinerantnugget Nug 🐣 (@itinerantnugget) reported

    @zoom_us My 2FA is not working and saying codes are invalid. I am using Microsoft Authenticator & it matches my email. I am trying to get passed by the chatbot to talk to a real person, but it keeps asking me for my 6-digit host key when I literally have no access to my account.

  • AnitaSrkian Anita (@AnitaSrkian) reported

    @zoom_us How about something to help the disabled? Free live captions for all maybe ?

  • justseanmark Sean Mark (@justseanmark) reported

    Thanks @zoom_us, ruined my attendance with "Error:1132"

  • mrdaj78 David Jennings (@mrdaj78) reported

    Dear @zoom_us, Your service is GREAT. It's made remote learning a truly viable possibility. But I have one request: can I please stop having to see my own dumb face while I teach? I want my kids to be able to see me, but I am tired of seeing this goofy mug. Let's do this. dj

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    Zoom-ers... yesterday I joined a meeting with camera off and my ‘square’ - which usually contains my full name - instead publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !

  • cskama Kai Mast (@cskama) reported

    @zoom_us do you know what technology screensharing on Linux+Wayland Zoom is using these days? It seems to be broken for everybody I talk to.

  • Ahgamond Mars (@Ahgamond) reported

    @zoom_us really out here tryna get me in trouble ffs fix your worthless mobile app give us more than one god damn volume option okay I can't be having my bluetooth die and everyone on call suddenly coming out of my speakers FULL BLAST with no way to mute it at 2:30am

  • jms_msn JMS (@jms_msn) reported

    @Bob_Wachter @zoom_us Just had the same issue!!

  • roziits Janis Rozenfelds (@roziits) reported from Yeongdeungpo-gu, Seoul

    @Hemisho_ Super awesome to talk with you but unfortunately, @zoom_us connection is terrible.

  • itsme_iramcito Iram Arce (@itsme_iramcito) reported

    @zoom_us , the servers down in my NROS 310 class. Get to it 👏🏼

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