Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • ADHD_Women_Res Dr Dyi Huijg (@ADHD_Women_Res) reported

    @MValeroSanchez @zoom_us yeah right? i've been searching for two hours now. this is terrible! i've been in touch before with @zoom_us about another matter and only received unhelpful replies (that didn't engage with the matter at hand), so don't even try.

  • Ahgamond Mars (@Ahgamond) reported

    @zoom_us really out here tryna get me in trouble ffs fix your worthless mobile app give us more than one god damn volume option okay I can't be having my bluetooth die and everyone on call suddenly coming out of my speakers FULL BLAST with no way to mute it at 2:30am

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    Zoom-ers... I joined a meeting yesterday with camera off. When it finished connecting, my ‘box’ - which usually contains my full name - publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !

  • RachelMooreRS Rachel Moore | #BlackLivesMatter (@RachelMooreRS) reported

    Take my money @zoom_us! I'm trying to upgrade to pro and keep getting stuck at the payment stage. Everything's filled in, no alerts that I'm missing info, I've read and acknowledged the privacy and TOS... I just want to upgrade. Is my Chrome browser the issue?

  • tawsif_stanford TAWSIF AMMAR (@tawsif_stanford) reported

    The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia

  • dpsisi D. Sengupta (@dpsisi) reported

    @zoom_us should be classified as a shareware in desktop service as the ‘nag’ in so called ‘basic’ service do get more frequent over time. What about some ad breaks like ‘thanda thanda cool cool’ or ‘Big boys don’t play at night & wear 2 masks’ for zoom online meeting revenues..?

  • ArviaC Mrs Arvia (@ArviaC) reported

    @catheri77679385 The church service is on @zoom_us

  • beatingkokoro b ☁️ Ψ ia (@beatingkokoro) reported

    @zoom_us can yall do us a favor and just go down for tommorrow I wanna play in the snow so bad

  • JonathanBrake Jonathan Brake (@JonathanBrake) reported

    @zoom_us wow after over a year you treat your customers like crap. Might be time to try another service you don't seem to want my money. #poorcustomerservice #billingissues #processes

  • HwkkNght NghtHwkk (@HwkkNght) reported

    @zoom_us our classes are frozen every few minutes help us

  • RyanC_BUS391 Ryan Calkins (@RyanC_BUS391) reported

    @pixchix @zoom_us “The Other Guys” Help us out Zoom!

  • roziits Janis Rozenfelds (@roziits) reported

    @Hemisho_ Super awesome to walk with you but unfortunately, @zoom_us connection is terrible.

  • RachelMooreRS Rachel Moore | #BlackLivesMatter (@RachelMooreRS) reported

    Once again, @zoom_us, I'm having trouble upgrading my account. Tried on two different browsers. Can't progress to the Buy tab after billing info. Chat wouldn't connect to let me submit a ticket. C'mon. I'm trying to give you my money here. Give a girl some help?

  • jms_msn JMS (@jms_msn) reported

    @Bob_Wachter @zoom_us Just had the same issue!!

  • terryinfinchley TerryB. ✡️Extreme Centrist #VetsGetScanning (@terryinfinchley) reported

    @zoom_us Your installer told me to forward terror logfile and gave a link. The link only went to generic page. Nowhere to send. The page had help bit. That was a bot. The bot asked for a 6 digit pin but told me to look in the wrong place. When I found it it wouldn't take it. 😡

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