Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • amyaddventure Amy M. Pietsch (@amyaddventure) reported

    @CamillaGordon @martingilbraith Yes, I have used it a lot. It seemed there were a lot of connectivity issues for people and a lot of drop offs amd reconnections. I switched to @zoom_us and don’t have the same issues.

  • Arron77687816 أذكر الله (@Arron77687816) reported

    @zoom_us @JharnaPariani I am having the same issue

  • shemtovo Luis Shemtov 🏳️‍🌈🇮🇱🇪🇺🤖💪 (@shemtovo) reported

    @hkanji @zoom_us I vaguely recall theres something like this. One of the things they got into media trouble with was that the client grabs the active window title.

  • shernalu_ Silvia Hernández (@shernalu_) reported

    @zoom_us Hello! We need your help, I send many mails through your contact, then you confirm my petition ...but nobody return me nothing.😤😞 I wish buy your services. 🙄

  • dariel1870 dariel (@dariel1870) reported

    @zoom_us im having technical difficulties. I can’t get into class. Help!!!!🥺🥺🥺🥺🥺🥺

  • g2gomackenzy Shawna Keast 🎄☃️ (@g2gomackenzy) reported

    @zoom_us I held my little sister's memorial on her birthday, Jan16th. It was a great way to do this during these times. Friends from all over could take part. Sadly there were issues where several people couldn't get in which I dont know why.

  • pinkdynamites saved (@pinkdynamites) reported

    @zoom_us i need help please. i have zoom installed on my PC and every time i close the app it logs me out of my google account. so i have to log in every time

  • MrGBees MrGBees (@MrGBees) reported

    Every time I am using @zoom_us it freezes my computer after an hour ...have to do hard reset, looking online it’s a problem. Plus I am not even in a meeting when it happens, just on the admin console (paid account)..really frustrating.

  • IoannaTalasli Ioanna Talasli (@IoannaTalasli) reported

    @merylkevans @zoom_us there was an update I did for zoom a week ago, I haven't been attending live in zoom for long and today was an exception with Equal Entry, I guess you had the problem at the webinar which just ended. That was the one I said I had no problem with captions under the slide deck

  • OmegaPolice Raphael Reitzig (@OmegaPolice) reported

    @zoom_us Restarts won't help. Virtual backgrounds just don't work on Linux. At least not without a greenscreen, and based on experiments with black as replaced color I have my doubts about that as well.

  • javelinsam Javelin Sam (@javelinsam) reported

    @zoom_us for me has been just an awful experience. Always slow to log in if it let's me, often kicking me out, links to meetings not working, pass codes not working, zoom client not launching. Just a stress I can do without.

  • dunneteach Kerry Dunne (@dunneteach) reported

    @SheilaRBillings @zoom_us YES, that sounds exactly like what happened, and I can't figure out how to undo the problem. I put in a HS helpdesk request and I am hoping they can help me tomorrow before my afternoon remote classes.

  • rebootdude Jawwad Farid (@rebootdude) reported

    Student office hours with wedding music on full blown speakers with a terrible sound mixer are now on. Teachers on @zoom_us will inherit the earth.

  • SheilaRBillings Sheila Billings🍎📝📚❄️ (@SheilaRBillings) reported

    @dunneteach @zoom_us Every morning I log in on my school MacBook and it says "Start" then I log my chromebook in and it shows as "join" because I'm already logged in on the first device. I don't know how to fix it, but it sounds like you're not logged out as host but you ended the meeting?

  • ohhh_ejai Joan Clayton’s Work Birkin (@ohhh_ejai) reported

    @loveqtina @zoom_us I feel like that’s some kind of privacy issue for sure?

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