Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelrwolfe Michael Wolfe (@michaelrwolfe) reported

    @zoom_us Product roadmap. Fix: - “You’re on mute.” - “Who is not on mute?” - “Should we get started?” - “Can you see my screen?” - “Please God, someone just give me a bit of feedback so I know I’m not talking into the void.”

  • teacherari Ariane (@teacherari) reported

    Hey @zoom_us Our learning center in Jakarta, Indonesia has been experiencing 1week of Zoom problem which resulted in classes being canceled every day this past week. Four accounts affected. Not network nor hardware problem. Ive sent the report to Zoom support. Please fix it soon.

  • 3dleo Leo R Castillo (@3dleo) reported

    @zoom_us Terrible customer service. Our company is always offered discount pricing but our ZoomRoom is not working. I have 2 ask: are we seeing another terrible future comm provider develop (ala ATT) where we pay for just being connected even if nothing works? #zoomfail

  • rosesareroje ell (@rosesareroje) reported

    Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us 1

  • mialoira mia (@mialoira) reported

    Oh good, the @zoom_us billing issue continues. Just got charged $1400.

  • BobbyThompson Bobby Thompson (@BobbyThompson) reported

    So I had to stop using the @zoom_us app for windows, due to a bug they have no fix for. So I switched to the @googlechrome version, now that version won't work, and I can't fix it. I literally cannot use #zoom on my computer anymore.

  • uluvkris uluvkris (@uluvkris) reported

    @zoom_us I NEED HELP! I upgraded my webinar license to 500 but it still says capacity is 100 and I have a webinar with 100+ attendees tomorrow? Anything you can do to help?!

  • heynvoi Popopoyyyyy (@heynvoi) reported

    Helloooo, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us 🙏🏻🙏🏻 Thank youuuuu

  • thomashageleit thomas hageleit (@thomashageleit) reported

    @zoom_us Oh, we have another problem: When sharing the screen with the visitors, and we share the app keynote, I have no mouse curser. Not even to push zoom buttons. If i guess correctly I can click, but I don’t see the mouse. What could that be?

  • taarusauce たーる (@taarusauce) reported

    .@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!!!??? Please Fix it now!!!!

  • rosesareroje ell (@rosesareroje) reported

    Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error, it's lagging so hard. Please? we have an important meeting now @zoom_us

  • LouiLordNelson Loui Lord Nelson (@LouiLordNelson) reported

    @zoom_us share computer audio not working for many of us. Not issue w/our computers. It's now a topic on @reddit Please look into this bug.

  • ImperfectMaster Jai ✨ (@ImperfectMaster) reported

    @zoom_us I’m unable to connect on mobile data. Please help.

  • AutSciPerson AutisticSciencePerson (@AutSciPerson) reported

    Question: Why is there no easy way to put your pronouns in zoom? Everytime you sign into the university zoom again, it resets your name. I feel like this is something zoom could fix easily. .@zoom_us

  • raisecain Dr. O—, mask wearing is an act of love (she/her) (@raisecain) reported

    @_eamonnbell @zoom_us Oh really? I am not able to find anything about this. This could help...

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