Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hayward, CA | 1 |
| Bristol, England | 1 |
| Crewe, England | 1 |
| Omemee, ON | 1 |
| Perth, WA | 1 |
| Noida, UP | 1 |
| Coventry, England | 1 |
| San Carlos, CA | 1 |
| Conshohocken, PA | 1 |
| Cranberry Township, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
rachelle (@haddad_rachelle) reported@zoom_us after the new update am unable too connect on my 4g service, is that normal ?
-
Jeremy Angoff (@MyTakeOnIt) reported@zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?
-
Gerard Strouth (@gstrouth) reportedThem: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail
-
Sully Baseball (@sullybaseball) reportedWhat is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?
-
nicaia (@nicaia) reportedHow did @zoom_us manage to schedule a meeting on my calendar, with my login details, and then not let me be the host..... sorry what, that makes 0 sense.
-
Urbano Network (@urbanonetwork) reportedI have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know
-
Raumpionier (@Raumpionier) reported@zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.
-
Pulentomario (@Pulentomario3) reported@zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone
-
DeKlan the Police (@L1573N) reported@egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”
-
taylorpineiro (@taylorpineiro) reportedHelp @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.
-
Lorena M. Olaya A. (@L0laya) reported@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time
-
gpsmith Back to Teaching Remote (@ginapsmith) reportedis there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
-
Adam J. Blust (@adamblust) reportedHey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!
-
MattBling (@saxeeosayande) reported@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
-
Leigh (@j15ldw) reported@zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?