Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Iowa City, IA | 1 |
| Hayward, CA | 1 |
| Bristol, England | 1 |
| Crewe, England | 1 |
| Omemee, ON | 1 |
| Perth, WA | 1 |
| Noida, UP | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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MattBling (@saxeeosayande) reported@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
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Karim Khader Ⓥ (@karimskhader) reportedWho else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.
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nicaia (@nicaia) reportedHow did @zoom_us manage to schedule a meeting on my calendar, with my login details, and then not let me be the host..... sorry what, that makes 0 sense.
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Melai (@lai1205) reported@zoom_us please help me someone used my credit card to purchase a zoom account..
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Julia Graham Ⓥ (@juliamarygraham) reported@WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.
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Stephen Guffick (@steveguffick) reported@zoom_us Echo the last. Why wont you interact with customers that have problems
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Dimitrios Fytanidis (@dfytanid) reported@MoodieStrat @zoom_us Yeap... :( Same errors here..
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Jérémy Vuillermet (@jvuillermet) reported@stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options
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Shawn (@shawnandthecity) reportedDear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.
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bluejay | 🧢🌸🧧🔔✈️👨✈️ | 让中国远离香港 (@vroomjay) reported@zoom_us is zoom down? im still on the connecting page for over a minute.
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Robert Clark (@bostonbobby617) reported@LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help
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Juan Pablo Rodas (@juparopla) reported@zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?
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Alana Sheeren (@alanasheeren) reported@zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.
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adechian (@adechian) reported@zoom_us I'm not receiving two factor authentication code, please help
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Dmitry Gorbatov (@dmitry_gorbatov) reportedLooks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?
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