Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrea Betancourt
(@texasrulz1) reported
@KamilSJaron @zoom_us @discord True there were problems, but I rather enjoyed all you tech-savvy Unix people having to beg for help with your computers.
-
Leon Thomas
(@Leonthetrainer) reported
@zoom_us You chat personnel are HORRIBLE!! I'v chatted 9 times in the last week regarding the same issue...NOT FIXED emailed 8 times...you said the problem is fixed NOT your product is GREAT. Your service SUCKS! Message me to find out more IF you care
-
Mackenzie Feldman
(@mackenziekfeld) reported
Hi @zoom_us I need help and it's impossible to get in touch with anyone. Can you help me?
-
Kwame
(@kdotjarv) reported
from
Miami, Florida
@Eudaimoniash @zoom_us I’m down
-
EliteDragon
(@awesomedudeilik) reported
@zoom_us There’s a mic glitch that makes the mic earraped and it makes everyone in my class jump
-
Mackenzie Feldman
(@mackenziekfeld) reported
@zoom_us can you please help me?
-
Thank you GA! 🙌🏼
(@ThatGirlAlli23) reported
@zoom_us on this recent update moving yes and no onto reactions so it disappears after 10 seconds was an AWFUL choice. We use those to vote on things and make group decisions. Fix it!!! Mmmmkthanks. 🙄🙄🙄
-
Ji_My
(@jimnykuhon) reported
@zoom_us please help already made a payment, but a credit card error appears.
-
Texas Math Teacher
(@texasmathteachr) reported
@zoom_us I have tried like 4x to active an educator account and I never can get it to work. Can you please help? I teach at a small co-op, tutor ACT, and math through zoom. I am a certified teacher in 2 states. I need more than 40 mins per session.
-
Robert Begg
(@Robert_Begg) reported
@zoom_us - is it possible to use AzureAD to provision licensed users, but not have SSO enabled at the same time? If I disable SSO is that going to cause problems other than the passwords will need setting in Zoom Admin? #zoom #sso #azuread
-
Leon Thomas
(@Leonthetrainer) reported
@zoom_us your chat and email folks or bots are HORRIBLE I've chatted & emailed 17X in the last 3 wks about the same issue Each time yall say the issue has been fixed but it's NOT IF you CARE message me for more details OR look at my account get my phone number and call me
-
#EndBadGovernance
(@as_kings1) reported
@zoom_us Hello, I'm having a billing issue on my zoom account and I require an urgent response.
-
Tim Trotman
(@trotsky87) reported
Free @Spotify pumping thru communal speaker, with "Zoom Phone" (@zoom_us) ad repeating. In my head - a small child screaming zoom as they run down a hallway towards a half-open toilet door. They burst in on dad, doom scrolling while taking a dump & shout "phone!" #advertising
-
Nina Harris
(@ninapharris) reported
@zoom_us Having two separate places for "enable waiting room" is not only terrible, it doesn't work. My local "enable waiting room" feature won't stay selected when I restart. So it's not just poorly designed, it ALSO has a bug too? UI, please!
-
Jeremy J Tillman
(@JeremyJTillman3) reported
@zoom_us hey I need some help just missed my meeting and can get no help at all please help