Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 5
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Sydney, NSW 2
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MamiAlicia143 Alicia Lynn (@MamiAlicia143) reported

    @PBandJenelley_1 @zoom_us Our only problem with @zoom_us is they clearly do not like chromebooks so my kids cannot annotate or do reactions, backgrounds etc. Which prevents them from being able to do interactive or fun, engaging activities during class. Talk about frustrating!

  • Hessteacherest Deanna (Dee-na) (@Hessteacherest) reported

    @GoSunDevils @zoom_us Same issue here!

  • BaronBotch Baron Botch #WholesomeGang (@BaronBotch) reported

    .@MicrosoftTeams is the very worst. It worked poorly with my audio interface this evening. It would only recognize one channel, not two. Musician could play his keyboard but not use his mic. This is NEVER a problem in @zoom_us. I really wish the client had used Zoom instead.

  • GoSunDevils ℝ𝕒𝕔𝕙𝕒𝕖𝕝 𝕂𝕖𝕥𝕥𝕟𝕖𝕣-𝕋𝕙𝕠𝕞𝕡𝕤𝕠𝕟 (@GoSunDevils) reported

    @zoom_us That doesn’t happen. When I’m in a breakout room, I have ZERO idea kids are in the waiting room. My colleagues report the same issues. What are we doing wrong?

  • GetTheAudience Matthias from Get The Audience (@GetTheAudience) reported

    Would you like to hop on @zoom_us with me? I want to know what audience you are trying to help, and... We will try to find and understand that audience TOGETHER, FOR YOU. How cool is that? 😎😎😎

  • michael_bloch Michael Bloch (@michael_bloch) reported

    @zoom_us I uninstalled and re installed but am getting the same error message

  • ranavain Kim Stiens, Barely Graduated College (@ranavain) reported

    is anyone else having major @zoom_us issues right now

  • City_of_Letters Alphabet City: The Consonants Revolution (@City_of_Letters) reported

    @marcorubio @zoom_us Seriously, who the fk votes for these terrible people to represent them like who votes for these bad faith actors.

  • willrobinsonchi Will D. Robinson (@willrobinsonchi) reported

    @zoom_us You need to fix your support site. You don't recognize any zoomgov accounts and provide support to them. It's pretty frustrating when we can't even get basic help from you because you don't recognize the email/host key pair that is in the profile settings.

  • joffeaton Joff Eaton (@joffeaton) reported

    Following my post weeks ago that @zoom_us took an entire years payment on a monthly subscription, I have not heard anything back from them. I have emailed numerous times, but nothing. If you’re expecting supportive customer service when it comes to Zoom issues, think again.

  • Social_Pip Pippa Akram (@Social_Pip) reported

    @zoom_us I've updated to Big Sur and now icons are missing in a meeting and on the desktop app. I've googled and apparently there's an update to help with this - where can I find it?

  • HunzingerUD Katie Hunzinger (@HunzingerUD) reported

    Anyone have a @zoom_us issue where you login and it says you're in another meeting? I can't seem to find the solution (I've logged out everywhere and logged back in, I have no meetings, and Dr. Google hasn't helped). #AcademicTwitter #phdchat #zoomhelp

  • teixeira_jrt Teixeira JRT (@teixeira_jrt) reported

    @zoom_us That is exactly what I did. Do it think this is something that you can patch? Or is this an error on the user's end?

  • underwaterryan Ryan Offord (@underwaterryan) reported

    Finally managed to stop my @Dell XPS laptop going mental with a loud fan during calls on @zoom_us - Disabling @intel Turbo Boost in the BIOS stops the problem. Gone from unusable due to fan noise to being absolutely fine. Finally.

  • anotheroneuk Another Person. (@anotheroneuk) reported

    @zoom_us @teixeira_jrt Unticking the 'Sending video' hardware acceleration checkbox immediately resolves the problem on my end.

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