Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Afolabi Josuua
(@AJosuua) reported
@hannahathaway @zoom_us Unfortunately for me I had the same issue too... I contacted support for a week but it was useless not until I got referred to@ethical_tools on instagram who helped me recover my account... Be sure to send them a DM now to get your account recovered...
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Giles
(@giles_wells) reported
@zoom_us are there any issues with webhooks today? I haven't received a webhook from an app that I have (3QrKLI_FRLO7nkzNqS8ZYQ) since 8:34am today.
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Chrissie Gibson
(@chrissiegibson) reported
@zoom_us @Violino1567 Same issue when I'm the host, and no I'm not logged in elsewhere. any advice welcome.
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Neo Dada
(@neodada7) reported
@zoom_us I sent you an email to cancel and request a refund as your service does not meet my expectations. You sent me a reply saying you'd contact me. Still waiting. It's a fraud.
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bells
(@hannahathaway) reported
@zoom_us please please help! Dance studio business having to close due to zoom account being hacked. Can’t call as have no meeting code and can’t do anything as hacker has changed email address. #SOS #SAVEUSPLEASE
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Dr. Sarah🧍🏻♀️👩🏻🤝👩🏼
(@manville71) reported
I need help figuring out how to play videos for students over @zoom_us so they can actually hear them. I had @JeffSpeckFAICP all lined up to go and was stoked, and when I “share screen” none of the students could hear. Total technology swing and a miss. #edtech #remotelearning
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Blake Dowling
(@AegisSales) reported
@adfritz @zoom_us @MicrosoftTeams It’s like “red alert” - Bob is on mute! Someone help him please!!! Boooob!!!!!
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Jagadeesh Kuppadakat
(@nambiar_kj) reported
@zoom_us @ericsyuan We are facing some issues with the current zoom plan. Without any notification the Enterprise account degraded to PRO even though the validity is till Oct 2021. Already sent couple of mails, but no response. Can any one look into this as v r not able to conduct meetings.
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Dylan Bowman
(@dylanbo) reported
Does anyone have a contact at @zoom_us? I’ve been having a small emergency for days and the tech support has thus far been very slow and unproductive. Need help from a real human. Thanks!
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bells
(@hannahathaway) reported
No work. Account hacked. No help. No access. Auto reply - busy busy busy. Family run business STOPPED. Where is the love?! Come on @zoom_us many little dancers standing very still
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Bryn Hughes
(@brynmdhughes) reported
@godoymusic @zoom_us Would really help if you could do something like watch party
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bells
(@hannahathaway) reported
@zoom_us Still no answer! Business on hold please help
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SocialTeaV
(@SocialTeaV) reported
@zoom_us please check if your microphones can be taken hostage by hackers to control computers and to gain access? @avast_antivirus your new version has problems?
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Catherine Cappiello, M.Ed
(@BookCreator_Cat) reported
I am shocked at how horrible my experience has been with @zoom_us customer support. Can someone from billing please help me? I have been waiting for a "specialist" to contact me since last week and now have been dropped twice today after calling! This is ridiculous.
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bells
(@hannahathaway) reported
Zoom zoom zoom shake the room!!! Pump it up pump it up come on now! ZOOM where are you? @zoom_us small business ceased work as zoom account hacked, bank account emptied and no more classes! Email changed, no help where are you?! #zoomclasses #zoomfail #helpIneedsomebody
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