Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • sittinprettyhun Pretty Ratchet (@sittinprettyhun) reported

    I’m getting error code 1132 and I can’t attend my 12 step meetings now. I’m low income so I can’t afford to pay for zoom to contact support . This is the only way I can’t contact you, please help @zoom_us

  • Yasmina_Reality Yasmina Reality (@Yasmina_Reality) reported

    @Marebear1472 @zoom_us You get 40 free minutes- which is so nice of them. Then just like any business- you have to pay for the service.

  • Ch0c0L4t3m1Lk Ch0c0L4t3m1Lk (@Ch0c0L4t3m1Lk) reported

    the quality of the audio during the conference call between @BorisJohnson and @JustinTrudeau about the trade deal was terrible. was that @zoom_us? why do world leaders have such terrible video conferencing?? would've been better to just use a ham radio.

  • fair_jobs Fair Museum Jobs (@fair_jobs) reported

    More tips for @zoom_us interviews: Extra notes? Notes everywhere! (If it works for you) Make sure you have the interviewers number (in case of internet issues) #FMJSummit (& sending everyone getting interviewed lots of luck)

  • helpful_pete Pete Wilcox (@helpful_pete) reported

    hi @zoom_us still hate that i can't adjust volume/mute other participants individually in meetings like it's rad as hell that i get to listen to two different people typing in this meeting i'm in please fix it tia

  • Tsahia Tsahia Hobson (@Tsahia) reported

    Is anyone else having trouble with @zoom_us after installing #BigSur on MacBook? @Apple this is a disaster 🥴😫 video slow and choppy, lots of delays, hair to be pulled out ... please help. @AppleSupport

  • okaymiguel miguel (@okaymiguel) reported

    Have the #bigsur #zoom issues been fixed? @zoom_us

  • JonathanDunnett Jonathan Dunnett (@JonathanDunnett) reported

    . @zoom_us how many times will I have to install/uninstall/repair your Outlook plugin to get it to work? I install it, it works for 2-3 days, then you somehow brick it. Am I missing something? Aside from QA issues?

  • GregDember Greg Dember (@GregDember) reported

    @zoom_us Extremely frustrating experience with customer service. Simply trying to provide CC info to upgrade plans. Repeatedly receiving stock emails with same useless info. Long waits on hold yield me someone who promises to send my phone # to someone else. No calls back. #zoom

  • Sparkles_Susie Magic&Mischief (@Sparkles_Susie) reported

    @zoom_us Hi, I've just realised I've been paying for my zoom account from my business and my personal account. So paying twice for the same service. I have no idea how I've managed to do that! Can someone get in touch with me to help me sort it out? Thanks

  • benwilky99 Ben (@benwilky99) reported

    @zoom_us my audio isn’t working on a call. I’ve checked everything on my laptop and can’t find any faults. Please help?

  • Rahul_Surjo Rahul Gosh ✪ (@Rahul_Surjo) reported

    Many questions: @BMW: how they can find car correctly? @zoom_us: How live videos run! And etc. I got a simple structure! I'll tell. It most probably right! If it wrong, I need your other help! 🤡 Good night!

  • skysong263 Skysong263 🌈 (@skysong263) reported

    @zoom_us I'm getting an error message that your site isn't trusted.

  • Adityadas0145 Aditya Das (@Adityadas0145) reported

    @zoom_us MY VIDEO IS ON BUT IT SHOWS VIDEO IS OFF WHY ❓ WHAT IS THE PROBLEM PLESE FIX MY PROBLEM

  • DellaHudsonFCA Della Hudson 🦉 (@DellaHudsonFCA) reported

    @cbriancpa @zoom_us I feel your pain. I've just booked a murder mystery event for 19 of us from 8 households over Christmas. Only 4 of us are working or on call over that period (and there's a fair chance that we'll still be locked down) so it seemed unnecessarily complicated

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