Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • tigerofwrath a.m.fibalus (@tigerofwrath) reported

    @kedi_sofa @zoom_us zoom wd have been no fun or help without cats

  • MrLukeJohnston Luke. (@MrLukeJohnston) reported

    Recently installed the new MacBook update, and @zoom_us hasn’t worked on it since. Anyone else had this issue? @Apple

  • pvouzis Panos Vouzis (@pvouzis) reported

    @Stefanogridelli @zoom_us I have Google WiFi but still having issues on the far corner of the house. I am trying to verify if cabling would fix all that. If it does I will pull cables.

  • hairfollicle12 Hair Follicle (@hairfollicle12) reported

    @zoom_us is there a known problem with what iPad (5.4.3) participants see when Spotlight changes? I’ve hosted 2 meetings where iPad users say, at some point, they start seeing the previous person spotlighted instead of the current. We use replace spotlight only. Host in 5.4.4

  • Deacyde Deacyde (@Deacyde) reported

    @zoom_us Macbook settings are fine, zoom settings are fine, yet only one earbud plays zoom audio, despite both earbuds working for normal audio needs. Please fix, you got reddit threads, and others with same issue, we just want functionality please.

  • MrVaudrey Matt Vaudrey (@MrVaudrey) reported

    @robertkaplinsky The fix took about 8 minutes, and I used @zoom_us on my phone for my first class. But yeah, it would’ve been a real bummer if I didn’t already know <exactly> what to check.

  • ymarinkdc Yvonne Marinkovich (@ymarinkdc) reported

    @zoom_us @scottmcleod Thiat is not working for me.

  • KatyCantSpell Katy Weathington 🏳️‍🌈 (@KatyCantSpell) reported

    Is @zoom_us absolutely broken for anyone else right now?

  • JediJamez JT Dahl (@JediJamez) reported

    Hey @zoom_us I’m a private tutor, for the past year I’ve been able to do meetings that are over an hour. How come all the sudden it ends my meetings after 40 mins unless I upgrade? BULLSHIT. My business has already been hurt enough by the pandemic. Fix this.

  • eduardomc Eduardo Munoz (@eduardomc) reported

    What a terrible user experience. Forcing users to upgrade to latest version before opening Zoom. I lost the first 8 minutes... @zoom_us

  • rstoeber Robert Stoeber (@rstoeber) reported

    @zoom_us Yes, I have 5.4.4 (58903.1122). This problem has been confirmed - you can see the details on a support ticket #8865116. I have provided a number of meeting IDs so your support team can see the problem. Let me know if there's anything else I can do to help diagnose.

  • peterlorentzen Peter Lorentzen (@peterlorentzen) reported

    @samuel_wade @NeysunM I think in the paid version you can actually have the main presentation on Gather also. The person "on stage" broadcasts to everyone. Seems attractive given the censorship issues with @zoom_us, but problem is everyone's used to it and we've subscribed already.

  • MarlaCarfizzi Marla Carfizzi (@MarlaCarfizzi) reported

    .@zoom_us Hello. I have been having issues with the client all day. It says Error 5003. I have uninstalled, reinstalled, restarted my computer, tried wifi and hotspot. Nothing has worked. I can still access my meetings through the website. Please help!

  • 210Darryl Darryl Hunt (@210Darryl) reported

    So @ww_us charges $40/month to be part of the organization but is about to shut down a ton of virtual meetings because they're not attended by enough people. 40 minute meetings are free on @zoom_us. I wonder how many people will realize they no longer need Weight Watchers?

  • Ova_Dia Lady Di (@Ova_Dia) reported

    The students who miss class are the most underserved. They shouldn't be punished because their school district is under water and can only afford the free version of your service @zoom_us

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