Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boston, MA 2
Denver, CO 1
Enfield Town, England 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
New York City, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • legallyliona Liona Williams (@legallyliona) reported

    @zoom_us I have raised a concern online, could you please help me by addressing it?

  • RRFENTZ RRFENTZ. (@RRFENTZ) reported

    .@zoom_us STOP THE MIRROR EFFECT. I'M ACTIVATING MY CAMERA FOR MY CRUSH ON TUESDAY. FIX IT NOW!

  • DWDevelopments Dennis Davis (@DWDevelopments) reported

    @zoom_us @teacher2teacher issues with Zoom Annotations. I also sent a reply to support and got the same canned email even though all I was trying to do was explain what fixed the issue so the support page can be updated.

  • Saabith15 Saabith (@Saabith15) reported

    @zoom_us @Jeopardy Is there any technical error in zoom?

  • Lishanw Lishan Wick.. (@Lishanw) reported

    Yo @zoom_us are you having a technical issue? Learn is not working. Morning lectures were canceled.

  • HilaryJCampbell Hilary Campbell (@HilaryJCampbell) reported

    @glover_lshtm @zoom_us No! @zoom_us Several people reporting the same issue. Can you help?

  • can_dancing Anyone Can School Of Dancing Official (@can_dancing) reported

    @zoom_us hi I have tried using the support thing but zoom has lost a meeting I recorded that I need to submit for university. Please can someone help. I'm in tears with the stress.

  • glover_lshtm Rebecca Glover (@glover_lshtm) reported

    @HilaryJCampbell @zoom_us Hi Hilary! I am having the same problem with ballet classes,(also quite crucial to have sound!) did you ever sort this?

  • Mel57333767 Mel (@Mel57333767) reported

    @pattirullo @zoom_us Many people are leaving Zoom - the customer service is disgusting.

  • kimkirchner88 Kim Kirchner (@kimkirchner88) reported from South Russell, Ohio

    @zoom_us Are there any tricks to fix the brightness on my camera? Monitor light is making my skin very bright and almost animated looking. Tried everything to fix through webcam and zoom settings and even got a different webcam but no luck. Webcam is Logitech C615.

  • Mel57333767 Mel (@Mel57333767) reported

    @aymanelfayomy @zoom_us The Zoom customer service is awful. Staff can be very nasty and unhelpful.

  • kylemackie kylemackie (@kylemackie) reported

    note to vendors (cc: @zoom_us) - if your help desk/billing telephone prompts ask for a "zip code", you're not doing things correctly.

  • DWDevelopments Dennis Davis (@DWDevelopments) reported

    @zoom_us @teacher2teacher I went there per the reply & closing of the support ticket sent to me by Zoom Support. An update to that page is needed. Looks like when updating to version 5.4.X hardware acceleration creates the misalignment and jagged writing issue.

  • JodieAPaterson Jodie Paterson (@JodieAPaterson) reported

    Okay, I tweeted about this a few days ago, but seriously. Is anyone else having trouble logging in to @zoom_us ? I can't join meetings or anything.

  • taahdiana Taíza (@taahdiana) reported

    @zoom_us Can you please help me? I try to start my meeting at my pc and it keep happening the error 104103. I've already tried it all. In my laptop is all good, my pc was all good until Dec 30, and now it just doesn't work. Please, what can I do, I need it to work 😭

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