Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • SeldiaEU Seldia (@SeldiaEU) reported from Ixelles, Bruxelles-Capitale

    @zoom_us Hello! Thank you for your service that comes in so handy these days! We are experiencing a technical issue for which we could not find an answer on your help page: hp laptop keeps switching microphone and sound off during zoom calls via keyboard buttons (fn+..) Pls help!

  • LittleChew Joanna C (@LittleChew) reported from Grand Rapids, Michigan

    I’ve got loads of respect for @zoom_us for including a giant box to check to NOT renew the webinar option after the first month when you are adding on that service to your account. One time only, please god. #smallbusinessowner #Zoom

  • waheedparker Waheed Parker (@waheedparker) reported from Cape Town, Western Cape

    @zoom_us I upgraded my plan and the payment was deducted from my credit card. But your system said the payment wasn’t successful. Help!

  • tb_doc Will Ricketts (@tb_doc) reported from Merton, England

    @drcharlottetai @MicrosoftTeams @BlueJeansNet @zoom_us @StarLeafCo Yes, has to make a rapid dash after today’s second call after a tactical error in advance! 😳

  • hotgazpacho 🌩 Will-Architected 🌩 (@hotgazpacho) reported from Citrus Hills, Florida

    Seems for @zoom_us webhooks, you cannot set conditions on the webhook payload. For example, for the user status updated event, you cannot filter down to a specific user (yourself)... you get the webhook event for EVERYONE in your account.

  • jbernoff Josh Bernoff (@jbernoff) reported from Arlington, Massachusetts

    @ScottMonty @Simon_Pitt Since this was written, @zoom_us has fixed many of the issues and continues to improve.

  • ResLegalDiva Melba Pearson (@ResLegalDiva) reported from Miami Beach, Florida

    @zoom_us needs to do so much more to protect folks on their platform. If it’s so bad that @ADL has to host webinars to address the issue - Zoom needs to go back to the drawing board. No one should have to go through what we experienced last night. #Hate.

  • stuart_carroll stuart carroll (@stuart_carroll) reported from Wokingham, England

    In case anyone else encounters this issue, when using @citrix VDA version 2003 @zoom_us VDI client does not detect the webcam - works fine on 1912 LTSR VDA

  • rachelrae9 rae (@rachelrae9) reported from Dunn Loring, Virginia

    @zoom_us my friend has spoken with your customer service 6 times and has had no results and has had no one contact her about being charged for services she didn't get!

  • wayne_schmidt Wayne Schmidt (@wayne_schmidt) reported from Wien Stadt, Wien

    @KylieParkerCA @zoom_us @gotowebinar @StevenLeaney @AskVinh @elliotspirrett1 @SamNorcross7 @sholtomac @mattpaff One click login.

  • marclijour Marc Lijour (@marclijour) reported from Toronto, Ontario

    @trbouma @zoom_us @jami_social Except hardware acceleration is not universally available, hence same issue with WebRTC

  • ParadoxPhotosCo PARADOX (@ParadoxPhotosCo) reported from Sydney, State of New South Wales

    With all these security problems, @zoom_us sounds like the video conference version of @ClickView 😂

  • KorstJ Jeremy Korst (@KorstJ) reported from West Lake Stevens, Washington

    @DanielleTrotta @SiriusXMNASCAR @Mikey2082 @LarryMac28 Rumor has it that Michael may be joining tomorrow night’s #NASCAR brotherhood founders’ virtual happy hour (if he’s not on shift). Make sure @RobbyBenton also plans to join - and maybe help him update his @zoom_us screen name so people stop calling him Danielle 🤣🥃

  • DawanARobinson Dawan Robinson (@DawanARobinson) reported from Washington, D.C., District of Columbia

    @chorus_ai and @zoom_us issues are no fun

  • RizwanDSE Rizwan Khan (@RizwanDSE) reported from Anantnāg, State of Jammu and Kashmīr

    With due respect, @DarBashir3 our village (Bon-Nambal, Mattan) is facing huge problems related to frequent power cuts. This problem is sever particularly for students who are unable to connect to their @zoom_us meetings and carry their #WorkFromHome.

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