Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    I am so sick of @zoom_us. Surely designing a piece of software that doesn't crash every time you try to use it alongside a search engine isn't too much to ask? My computer can handle recording software so it's not a ram issue.

  • bingewatcher F (@bingewatcher) reported

    @zoom_us hi I recorded a meeting on android. With a free account and co host permissions. I am unable to find it. Help?

  • tholzen Tracee Holzendorf (@tholzen) reported

    @zoom_us is there a live person that can help me recover my new account that I have paid for but cannot use?

  • GanatralalitH Ganatra sir (Economics lectures) (@GanatralalitH) reported

    @zoom_us From India. Vivo Y50 device. Inspite of uninstalling and reinstalling I'm unable share screen. Green button is not responding. Solve the problem.

  • Ms_GTeixeira Ms. Teixeira (@Ms_GTeixeira) reported

    2 of 2 @zoom_us we are suspecting there are serious compatibility issues between the latest two Zoom updates and Macs (BigSur and prior)...anyone out there experiencing issues ? #zoom #zoomclass #bigsur

  • JosephKirubak11 Joseph Kirubakaran (@JosephKirubak11) reported

    @zoom_us I'm really struggling with your billing support. All I want is to upgrade but when I click on it, nothing happens. No invoice, no upgrade but my credit card is charged. I contacted your billing support and all I get is FAQs which I have already read. Please help

  • nadeshpande Neeraj Deshpande (@nadeshpande) reported

    .@zoom_us trying to upgrade my account to Pro. You are giving only USD currency option in India and then asking for billing info to change. I cannot change my billing address to US nor can I change currency to INR. Absolutely pathetic service from chatbot and billing team

  • bielleogy Elinne Becket (@bielleogy) reported

    @robertiafe @zoom_us Multiple logins as in same login on 3 diff devices, or 3 logins on the same comp?

  • RavmanIT RedFoxe (@RavmanIT) reported

    @satyanadella buy @zoom_us fix @MicrosoftTeams video issue

  • PoojaGrey Pooja Rai (@PoojaGrey) reported

    Hello @zoom_us ~ Is this how you work? We have been trying to either cancel our subscription or change the plan, yet there is NO mode whatsoever. Tried, bot, calls and mails, multiple times. Please RESOLVE immediately, as we feel let down by your opaque system! #Zoom #fraud

  • HagmannKathryn Kathryn Hagmann (@HagmannKathryn) reported

    @zoom_us My student gets an error message that says "Please wait for the Host to start this meeting" even though I have started the meeting and other kids are in the class. I have tried creating a new link. Nothing on your website on this and no way to contact you. Please help!

  • SocialMonet Monet (@SocialMonet) reported

    @jentrification @zoom_us What?! Have I been living under a rock?! I have only used Zoom just once. Aww man. Thanks for the help.

  • Ms_GTeixeira Ms. Teixeira (@Ms_GTeixeira) reported

    1 of 2 @zoom_us, you have our souls, it is true, and we depend on you. But after two weeks of asking for help, even have a customer assistant INSIST a feature I had been using (and is now missing) 'did not exist' (I proved him wrong with a screenshot)...I'm still in the dark

  • kokoandjune S Nicole (@kokoandjune) reported

    @zoom_us Here’s an idea for your next update- the ability to hover over the play/pause button and see when you’ve pressed play then pause or stop. I need this info for work, but sometimes I’m in such a rush I forget to write down when going back on record.

  • Lainlegend lainlegend (@Lainlegend) reported

    @SkypeMeetNow @zoom_us HOW DO I DELETE OR SHUT DOWN THIS UNASKED FOR SOFTWARE?!?!?!

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