Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsBriBuchanan Brianna Buchanan (@MrsBriBuchanan) reported from Camarillo, California

    @zoom_us is there a fix for students not being able to raise their hand?

  • CmdaPanda Justin (@CmdaPanda) reported

    @AngeloLago9 @zoom_us Yeah at the time reports were just coming in, come to find out AWS was down in N. Virginia.

  • jimnoakes James Noakes (@jimnoakes) reported

    Zoom help if anyone can. How do you host a webinar where the host/panellists can see the participant videos but the attendees cannot see each other? (Have webinar account) @zoom_us

  • SeanBanksIFA Sean Banks (@SeanBanksIFA) reported

    @zoom_us can you make it so that meetings automatically shut down at the scheduled end time? 😬

  • Lindaforfamily @linda (@Lindaforfamily) reported

    @zoom_us Help can you tell me why forgot password keeps taking me to sign in and not a place to change my password ? Frustrating!

  • canadianisaiah Isaiah Zabitsky (@canadianisaiah) reported

    @zoom_us why not have a thumbs down reaction? It would save time when a basic yes/no answer is required and easy to tabulate.

  • MMehfooz11 M.Mehfooz (@MMehfooz11) reported

    @zoom_us @JharnaPariani Fix this pls I have the issue

  • DukeEgr93 Michael Gustafson (@DukeEgr93) reported

    @zoom_us @datawizgirl Dear @zoom_us - now that you have taken "away" and "need a break" away, can you put them back? :-D I need a way for me and others in a help room to let the students know when we briefly aren't there. I miss my coffee cup!

  • alesposito75 Alessandro Esposito 👨‍🔬🔬🧬👨‍👩‍👧🇪🇺🏳️‍🌈 (@alesposito75) reported

    @gburtch @zoom_us In OBS we get animations... in Zoom only static slides... or did they fix this?

  • dixit_stuti Stuti Dixit (@dixit_stuti) reported

    @CSP92204993 @zoom_us @JharnaPariani Me too hit same issues

  • GopherSzn Billy ⭐⭐ (@GopherSzn) reported

    Y’all got a really big problem with people using FaceTime cameras on Macs @zoom_us

  • JonLanePhoto Jonathan Lane (@JonLanePhoto) reported

    @zoom_us you couldn't make it more frustrating to sign up for a PAID account or log in afterward, if you tried. I already regret I plunked down my $ for a year.

  • DprMassey David Massey (@DprMassey) reported

    @BarbaraJMacKay ... so I have been using simple @zoom_us polls and then repeatedly employing "one other" tool - in my case @Mentimeter as it requires no login to take part, and this has helped slowly build a minimum level of interactivity

  • Maya97300833 Maya (@Maya97300833) reported

    @RossCameron4 @AustralianJA @zoom_us There's no sound on zoom. Anyone else with this problem?

  • alastairtanner al tanner (@alastairtanner) reported

    hey @zoom_us , your gravestone epitaph will read "You have been signed out because your account is signed in on another device". seriously. fix this festering issue which absolutely no other comms platform has.

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