Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Paris, Île-de-France | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Melbourne, VIC | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| Sheffield, England | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Thatcham, England | 1 |
| City of London, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
| Sydney, NSW | 1 |
| Southwark, England | 1 |
| Saint Leonards-on-Sea, England | 1 |
| Himmelpforten, Lower Saxony | 1 |
| Bedfordale, WA | 1 |
| Ravensburg, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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My daughter calls me Elder God of D&D -
(@banluil) reported
@kihten @zoom_us Would love too, but sometimes you aren't able too, and those are the times that it fails. Just like last night, at an important meeting, and it failed. And I'm the IT person who is supposed to fix it. Yeah....
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Clare McGee
(@ClareMcGee80) reported
@MMaryMcKenna @zoom_us Settings set as record speaker view, recorded in gallery view - not sure if issue is because it recorded to cloud rather than local..There must be a fix for it though, any ideas? 🙏
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kevtraynor
(@kevtraynor) reported
@MMaryMcKenna @zoom_us @zoom_us customer service is beyond ****. Give me a shout tmw Mary and I’ll see if we can get you sorted
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Anna Fields
(@RebelDebutante) reported
WTF is going with @zoom_us today? terrible issues
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Dinkleberg
(@j_dinkleberg) reported
Why cant I mute other people on @zoom_us or why cant I change their volume up or down so I can hear them normally? like for as relied on zoom is right now its so dog **** and would be way better if I COULD MUTE PEOPLE
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garino panchido
(@GanX_90) reported
@zoom_us customer service its hard to contact
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Anna Fields
(@RebelDebutante) reported
@zoom_us And yet I had to restart my Zoom meeting three times today due to persistent sound issues. Weird!
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Gilz
(@antimabuk) reported
hey @zoom_us, my company's pro account(s) have a problem for logging out. it's hard for switch between accounts and keeps logging to the same account. i'm already deleting my browser cache and saved login information but it doesn't work (even on incognito mode).
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Gilz
(@antimabuk) reported
hey @zoom_us, my company's pro account(s) have a problem for logging out. it's hard for switch between accounts and keeps logging to the same account. i'm already deleting my browser's cache and cookies but it doesn't work (even on incognito mode).
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geniusjoa
(@geniusjoa) reported
@zoom_us Hi!, Good morning, I cannot view the webinar scheduled from the site, however from the desktop app it is possible to view the webinar ... Please help.
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FunkyBob
(@BunkyFob) reported
@zoom_us I _want_ to open the desktop client. I just don't want to have to fight it hiding the Login window. Stop minimising the login window. It's bad enough it spawns 2 or 3 spurious windows whilst joining a meeting, stealing focus each time. But it _also_ hides the login window.
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Corinne 🐀❤️🐅
(@sheepyshu) reported
@alexa99 @zoom_us What happened here Alexa blink twice if you need help
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Clare McGee
(@ClareMcGee80) reported
@zoom_us @MMaryMcKenna Therein lies the problem. Haven’t had any issues before
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jc
(@sayitchowda) reported
It would be a real bummer if @zoom_us went down tomorrow...because this whole “snow days mean **** now” is kind of their fault.
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contenta at home
(@joyredmond) reported
from
Ballynapierce Bridge, Leinster
@MMaryMcKenna @zoom_us Sorry I don’t have his number but He was only promising help with zoom on LinkedIn today