Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • jsmauro13 Joseph S. Mauro (@jsmauro13) reported from Manhattan, New York

    Clearly @zoom_us has yet to fix the security features that keeps useless attendees from crashing meetings.

  • habiburbarakati Habibur Rehman (@habiburbarakati) reported from Udaipur, State of Rājasthān

    @zoom_us Hello I am from NGO @msoofindia trying to register to held a meeting for our member students but unable to do. Kindly help to register pro for atleast 1000 students,because we provide career (study and job oriented) guidanship throughout India for Free.

  • Pizza_Princess1 ➖ (@Pizza_Princess1) reported from Santa Fe Springs, California

    In March, I purchased a plan from @zoom_us and when I tried logging in for a second time, my plan had disappeared! I tried calling but it said “your plan doesnt support phone call customer service” so I submitted a claim to them via email and never got a response.

  • productionadam productionadam (@productionadam) reported from Alpharetta, Georgia

    @zoom_us can someone please help me. I have a very important broadcast about to start and I’m realizing I’m not getting HD. I have a business account and can’t get in contact with anyone. Very frustrating.

  • callmeshegs Shegzy Billions - Greatness is a Marathon (@callmeshegs) reported from Ikeja, Lagos State

    @zoom_us I can't find enable custom live streaming service on my account .. How can I resolve this

  • Anthony_North Anthony North (@Anthony_North) reported from Chelmsford, England

    @zoom_us Hi. The decision to remove the ‘unmute all’ button is a disaster for our charity. We run Zoom lessons for people with learning disabilities. They are unable to unmute themselves when required by a tutor. PLEASE HELP.

  • CamInTheCloud Cameron (@CamInTheCloud) reported from Marysville, Washington

    @zoom_us WRONG, Deleting my app / shutting down my account

  • _tsweets Tamara✨ (@_tsweets) reported from Hattiesburg, Mississippi

    @_ImKant @jarriusadams @zoom_us Right! One thing my professor did was make the meeting private so you can only access it if the organizer approves. That might help future meetings.

  • lazowybassi Zuz (@lazowybassi) reported from Birmingham, England

    @vdvedprakash21 @zoom_us My issue has been resolved. Even though I have paod already, I have clicked ‘upgrade’ and went all the way to the payment but the new payment did not go through and my account restored to the premium. Maybe worth trying on your end if you have urgent meetings.

  • ahhbeegayle 𝔸𝕓𝕓𝕪 𝕊𝕔𝕙𝕦𝕓𝕒𝕔𝕙 (@ahhbeegayle) reported from Lenexa, Kansas

    @TeriL1974 @zoom_us No kidding! 👊🏻 No wonder their customer service is impossible to reach hahha

  • mdepasquale08 MikeyD08 (@mdepasquale08) reported from Eatontown, New Jersey

    Calling all @backstreetboys and fans, I need you help..June 1st is my one year anniversary and my plans got ruined because of quarantine...if I could get any of the @backstreetboys to @zoom_us with her I would gane extra credit points with my amazing girlfriend #backstreetboys

  • Rev_Roger Roger Bristow (@Rev_Roger) reported from Bromley, England

    @pcdvicar @ChurchTimes @zoom_us @SeeOfRochester We struggled through ... serious issues with sound and video and we lost several of those who tried to join us. I was quite relieved to know that it wasn’t just me ... 😉😂

  • bakshi_adnan Adnan Bakshi (@bakshi_adnan) reported from Anantnāg, State of Jammu and Kashmīr

    @zoom_us @ericsyuan I'm not able to see all the live meetings, I'm supposed to see 3 live meetings bit it only display 1, participants column display 0 what's wrong with this application. Advised how to fix this

  • Sciencewriter ScɪᴇɴᴄᴇWʀɪᴛᴇʀ (@Sciencewriter) reported from West Lafayette, Indiana

    @akuehner @zoom_us We have the same issue. Users can not uninstall Zoom on their own because of admin privileges. We’ve decided to move to MS Teams which here is centrally supported.

  • sjkilleen Sean Killeen (@sjkilleen) reported from Arlington, Virginia

    Wow. I defended @zoom_us through their security issues too, saying the UX was way better and they'd catch up quickly. This security stance I cannot defend or support. This is a problem of leadership at the top. Will see if I can find alternatives I can lobby for.

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