Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 4 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Hastings, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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dora
(@d_mgarcia) reported
@sliccardo @zoom_us Let’s make people reacher by staying home and using their service
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Omar AlNajjar
(@OmarNajjar99) reported
@zoom_us @benjimcd21 I have same problem!
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NealR
(@Clear_Capture) reported
. @zoom_us do you still have an app that can be installed onto @LGUK @LGUKCare TVs? I'm finding lots of guides that it "should" be available in the LG Content Store, but it's simply not there. Help?
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Kellz
(@damizzez54) reported
@zoom_us Why are you so damn expensive? Why are you being greedy while there is a pandemic? Noone has the money to afford your service! Why do you tease us with teaching excellence and pull the ball away because of money? Our kids, the future deserve better, do better!-Teachers
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Bossgod
(@imBossgod) reported
@zoom_us I have contacted that department, submitted 3 tickets already and the issue has not still been resolved yet... I keep getting an automated reply that my ticket has been filled and nothing more...
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Duncan Williamson
(@todlad52) reported
@zoom_us is this a bug? when using power query on a google meet call, the power query editor would not show to the audience while the excel worksheets would. this was using your paid for service
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Amba
(@Ambasutherland) reported
@zoom_us anyone else can’t get zoom support to help them? I can’t believe my first tweet has to be to ask for something I pay for! @ericyuan Help! I know this year is hard but CS is failing.
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Chris Moose
(@moosechris) reported
@alanlepo @rwang0 @zoom_us 8/end — but if all they do is re-develop gmail themselves they will have a strategic blunder. If goal is ‘don’t get stuck behind existing calendar/email’ then buy into market now (hello HCL). If goal is ‘fix meeting experience’ then write a whole new way of doing this.
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Rebecca Lerner Depew
(@rebeccall80) reported
@amyecheetham @JStrauss6 @zoom_us They really need to fix the UX on that - it’s the “reply all” nightmare reimagined.
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Michael Wayne
(@Michael16195263) reported
@newtgingrich Their influence and control over @zoom_us is a REAL problem. This is just one example of it. Here is my idea for a stimulus package: GET BACK IN THE OFFICES! Open up American business 100 percent. This is the only way to prevent depression. Repentance from sin must happen too!
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Ol Baldy
(@skuzemewoods) reported
@zoom_us Hey Zoom-- you guys have any support tips on being able to login just fine on the app, but bouncing back on the browser? I can't access the profile to give the code for chat support lol
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Julie
(@bsbfan4life92) reported
If anyone is down to @zoom_us on NYE with Sup crushes to-go, let me know. I would totally get dressed up and do my hair/makeup just for this. @SupDogsECU
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Dieter Scholtyssek
(@Scholty) reported
Tech support for @zoom_us stinks. Phone tree hell and once you get in touch with someone their level of care is pretty close to 0. Problem is still unsolved. That is all!
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Matthew Anthony
(@_matthewanthony) reported
from
Los Angeles, California
Has anyone out there tried to connect a @GoPro Hero9 to @zoom_us on a Mac with all types of trouble.... before finally figuring it out? I’m currently in the all types of trouble phase... Tried a bunch of suggestions online with 2 different macs... to no avail.
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Pratigya Esther Ram
(@pratigyaesther) reported
In another first this year, I am now attending a funeral service on @zoom_us
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