Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Lithonia, GA | 1 |
| Wakefield, England | 1 |
| Washington, D.C., DC | 1 |
| Austin, TX | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Fall River, MA | 1 |
| San Luis Obispo, CA | 1 |
| Armilla, Andalucía | 1 |
| Delhi, NCT | 1 |
| Loja, Provincia de Loja | 1 |
| Crewe, England | 1 |
| Birmingham, England | 1 |
| Fulham, England | 1 |
| Tower Hamlets, England | 1 |
| Hackney, England | 1 |
| Mexico City, CDMX | 1 |
| Las Vegas, NV | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Liverpool, England | 1 |
| Pataskala, OH | 1 |
| Tampa, FL | 1 |
| Oamaru, Otago | 1 |
| Fresno, CA | 1 |
| Lenoir City, TN | 1 |
| Chandigarh, CH | 1 |
| Milton Keynes, England | 1 |
| Earlsfield, England | 1 |
| Bellingham, WA | 1 |
| Kirkwall, Scotland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek
(@abhibhaduri93) reported
@anshoogaur @zoom_us I can’t seem to login for some reason except on phone Os. Mac OS takes forever to load for me.
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Slim 🇨🇦🇨🇦🇨🇦🇨🇦
(@Nxtpope) reported
from
Itori, Ogun State
@Gidi_Traffic If Cross Over Service is to end at 11pm, why don’t we just stay in our houses to do whatever we need to do, @zoom_us is still very much available.
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Uğur Kara
(@triiuak) reported
@zoom_us Why not implemented participants view? In Turkey, this issue big problem for teachers
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Matthew Crews
(@McCrews) reported
@isaac_abraham @JWood @zoom_us Highly likely unless I can fix this. I was going to do another anyway but it may be sooner than intended due to the video recording issues.
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Stuart McCray
(@stuartmccray) reported
@zoom_us when I record videos to the cloud via a mobile (used both android and apple) I am not receiving an email nor are the recording showing up on the backend on my laptop. Help! #zoom
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Chris Stribblehill #DYSPR
(@ChrisStribbs) reported
@zoom_us The Zoom client is very slow and can't detect my webcam. It was fine on the 28th of December. I have reconnected the camera and uninstalled then reinstalled the zoom client. There are no other programs using the camera and it was working in teams before reboot. HELP!!
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Matthew Crews
(@McCrews) reported
@zoom_us is there a way to remove the webcams from a previously recorded call? I cannot find how to fix this after the call is complete?
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Kenneth Heal
(@KennethHeal1) reported
@AllieRenison @zoom_us No problem. Good to see it worked out.
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Sumit Dagar
(@dagar) reported
[Need help] On a video call, Is there a way to hide your video from few folks on the call? @zoom_us @MicrosoftTeams
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Gordon Miller
(@GordonDeBucks) reported
@zoom_us I’ve come to expect lousy customer service from y’all. This is just the latest example.
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BrianSharon 🇺🇸🇺🇸🇮🇱🇨🇦🇨🇦
(@BrianSharon) reported
@SenRickScott @TheJusticeDept @zoom_us Do you get an ******** every time you tweet about China? Floridians are dying at record numbers and it’s China, China with no substantial help for your constituents. The Chinese people are sure getting some representation from you.
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Zev Eisenberg
(@ZevEisenberg) reported
Anyone with an M1 Mac seeing a thing where @zoom_us screen sharing stops sending screen video after a couple minutes? And then if you unshare and reshare, you just get black video? Gotta restart Zoom to fix it.
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Gordon Chaffin
(@GordonAChaffin) reported
I was on hold for an hour with @zoom_us customer service trying to get the $400/month I can't afford but need for the nonprofit @StreetJusticeDC. Then my line was disconnected. They won't tell you how long the wait is. I was told I'd be transferred to a human. Now on hold again!
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Yogini
(@yoginisd) reported
What sort of pathetic service do you have where we can only interact w/ some chat bot but not an individual despite paying a ton load of money & be your paying customer long before your popularity. @zoom_us
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ritzkraus
(@ritzkraus) reported
@SenRickScott @TheJusticeDept @zoom_us Well we invited Communist zoom into our homes this past year, USA has totally been dumb down by China, & we do nothing, pathetic.
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