Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • davidpcarnes3 David Carnes (@davidpcarnes3) reported

    @JadeVBForce @zoom_us Thankfully nearly everyone who registered and tried to attend got in to the Dashboard Dōjō just fine. Unsure of how to help people who have issues joining in the moments leading up to a Zoom webinar.

  • thedean98 PopeTaintIV (@thedean98) reported

    @zoom_us is a garbage service. Hate to be just another guy complaining on Twitter but I genuinely can't find another way to contact them.

  • javeedsukhera Javeed Sukhera MD PhD (@javeedsukhera) reported

    HELP: Despite working fine in the past, when I try to use screen share my @zoom_us on my mac, the content is a black screen. I've tried to find help online but can't so I'm turning to the twitterverse for help.

  • veronrose4 Veronica Rose Author of BEING (@veronrose4) reported

    Is @zoom_us down today?

  • colleentatum colleen tatum (@colleentatum) reported

    Can you please give host Audio powers or at least a ask to join audio button like you do for video @zoom_us Too many times people aren’t connected don’t know how and I can’t help!

  • TaroUgen Taro UGEN (@TaroUgen) reported

    @zoom_us quick UX fix request! I always end up mixing up buttons when I want to leave my zoom convo but let others keep continuing. I always end up the convo for everyone. Could we do something with different colors or font weights on buttons to avoid that? #amItheonlyone?

  • pallryan Paul Ryan (@pallryan) reported

    @zoom_us The incident about desktop sign-ins is more widespread than EU only as it's also effecting us, a paid US customer. Just an FYI. Also tried reporting to support and the agent closed the chat without acknowledging the issue so came here.

  • 9pokerface ANIRUDH (@9pokerface) reported

    @signalapp It's again down with the latest update. This is your @zoom_us moment. Please don't ruin it.

  • JoelPaulraj Joel Paulraj (@JoelPaulraj) reported

    @zoom_us Call Me not working this morning!

  • EnAdust EnCellAdust (@EnAdust) reported

    @zoom_us Since last week half of our class cannot hear my sound on screen sharing. Those who cannot hear, have tried unistalling and reinstalling zoom, still doesn't work. Any help?

  • j_dinkleberg Dinkleberg (@j_dinkleberg) reported

    why cant I turn certain people down on @zoom_us like one person is loud and others are quiet

  • vincelagario27 ZzZzZzz (@vincelagario27) reported

    @zoom_us Error code 104 103, it is stuck on the "Connecting" part, then gives me the error code. My internet connection is fine for everything else but the Zoom app on my laptop is only having problems. When I try to join zoom from web browser, everything in the meeting is trippy

  • HilaryJCampbell Hilary Campbell (@HilaryJCampbell) reported

    The @zoom_us issue plaguing lots of us recently seems to be to do with encrypted sound and the latest update. By unplugging my USB mic (#BlueYeti) and then logging off/on again, all could then hear my shared sound, and shields went green again. But how can I use my mic as before?

  • thedean98 PopeTaintIV (@thedean98) reported

    @zoom_us How did zoom get all the school contracts again? Genuinely curious because I've only ever had negative experiences with it. Absolute garbage service no one would use if they actually had a choice.

  • UMassWalker Dr Rachel Walker, Non-Binary Dragon of Awesomeness (@UMassWalker) reported

    @torreytrust @zoom_us [Screams in nurse & privacy laws] Um...yes, yes that seems to be an issue [Resumes screaming]

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