Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Check Current Status
Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| St Albans, England | 1 |
| Milwaukee, WI | 1 |
| Bideford, England | 1 |
| Glasgow, Scotland | 1 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Boston, MA | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Anita
(@AnitaSrkian) reported
@zoom_us How about something to help the disabled? Free live captions for all maybe ?
-
Brian Odama
(@BrianSO1) reported
@ClaiminOurSpace @zoom_us and the @GovUganda disappointed me here, quite terrible how things are done in Uganda 😭
-
Mars
(@Ahgamond) reported
@zoom_us really out here tryna get me in trouble ffs fix your worthless mobile app give us more than one god damn volume option okay I can't be having my bluetooth die and everyone on call suddenly coming out of my speakers FULL BLAST with no way to mute it at 2:30am
-
Ken Walls
(@RealKenWalls) reported
Hey @zoom_us I thought you'd like to know that after 8 years of paying for your professional level of service, I called for the first time in 8 years because I wanted to upgrade to add my wife to the account, your computer told me that my account doesn't "qualify" to speak
-
Ryan Calkins
(@RyanC_BUS391) reported
@pixchix @zoom_us “The Other Guys” Help us out Zoom!
-
JMS
(@jms_msn) reported
@Bob_Wachter @zoom_us Just had the same issue!!
-
Eric Anderton Host of Construction Genius Podcast
(@constructionge3) reported
@zoom_us has excellent service. Processed a refund for me via their message ap in less than 15 minutes via email. Thanks!
-
Dr Dyi Huijg
(@ADHD_Women_Res) reported
@MValeroSanchez @zoom_us yeah right? i've been searching for two hours now. this is terrible! i've been in touch before with @zoom_us about another matter and only received unhelpful replies (that didn't engage with the matter at hand), so don't even try.
-
𝖤𝖽𝗆𝗎𝗇𝖽 𝖲𝖼𝗁𝗎𝗌𝗍𝖾𝗋
(@Edmund_Schuster) reported
@lukestein @cbgoodman @zoom_us Thanks - I’ve had problems setting this up on windows but may need to try again. Btw - any mic recommendations? Recorded today and realised my lapel mic is broken (luckily on the test recording), and the integrated mics are just awful
-
Janis Rozenfelds
(@roziits) reported
@Hemisho_ Super awesome to walk with you but unfortunately, @zoom_us connection is terrible.
-
Charlotte Morgan
(@MorganBroadcast) reported
Zoom-ers... yesterday I joined a meeting with camera off and my ‘square’ - which usually contains my full name - instead publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !
-
Christa
(@ChrissePit) reported
@zoom_us My image turns green for other people when in meeting. Have also friends whose image turn green for me when in meeting. Only happens on my PC. Might be related to @NVIDIAGeForce as it began after an update for all of us. Any help?
-
Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
@zoom_us Hello! So the problem seemed to be with using a desktop browser. I wound up trying with my phone's browser and was able to upgrade easily. Something about the billing screen via desktop wasn't permitting me to progress.
-
Jonathan Brake
(@JonathanBrake) reported
@zoom_us wow after over a year you treat your customers like crap. Might be time to try another service you don't seem to want my money. #poorcustomerservice #billingissues #processes
-
Bogdan Costea
(@BogdanCostea) reported
well, I found the @zoom_us native client, 1 down, 4 to go
Check Current Status