Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boston, MA 2
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
New York City, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • GingerReject valerie frizzle, liberal freak (@GingerReject) reported

    Hey @zoom_us I know people may have suggested it, but can you investigate an option that makes cameras only viewable by the host? Would help my students so much...

  • CHMPGNECL0UDS sami 🖇 reactivated lolzies (@CHMPGNECL0UDS) reported

    @zoom_us stop saying “oops🙀we were unable to complete your request🥺please try again😽(300)” you are the root of all my problems and i’m already behind in my classes

  • KeepNupWithKait Kaitlyn B. Joshua (@KeepNupWithKait) reported

    @zoom_us need zoom support but don’t have business account only licensed account. Can someone help? I noticed the customer service phone number is only for business accounts now.

  • grouchdiver Tim Murphy 🇨🇦 🏳️‍🌈 👨‍🚒🍪 (@grouchdiver) reported

    @DanielleLarivee @zoom_us Definitely, it is ridiculous that a service that touts itself as free and easy to use doesn't provide the option to support people fully. My wife doesn't have any hearing concerns but still prefers to have closed captioning on, to better follow along. Thanks, Danielle.

  • anirudhpillai17 Pillai Anirudh Anil (@anirudhpillai17) reported

    @zoom_us "chat not responding"--- Please solve this error ...

  • benscottlondon Ben Scott (@benscottlondon) reported

    @zoom_us hey guys - I’ve tried every troubleshooting trick in the book, tried every setting and tested it all - but alas myself (and everyone musical colleague of mine) STILL can’t send audio in stereo. Is there an update being released that’ll fix the issue here?

  • charlesantdavid Karl Walsh (@charlesantdavid) reported

    @zoom_us I had Zoom installed on my laptop. It deleted off my laptop. I tried to reinstall and it's reporting a 100002 error. Can someone please contact us.

  • IgorUlitsky Igor Ulitsky (@IgorUlitsky) reported

    At the end of @zoom_us calls, in the "How was your experience?" question, in addition to "Good" and "Bad", they should add a "Send help or call social services" option, for those that WFH with small kids

  • _kerenhappuch BethanyKeren-Happuch (@_kerenhappuch) reported

    imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.

  • Alvaro_Wolf_ ♉ Álvaro Wolf ツ (@Alvaro_Wolf_) reported

    The page is down. I have not been able to download it since the last update. @zoom_us solve please!

  • Patrick07849555 Dr. Henry Jones Jr. (@Patrick07849555) reported

    @madebygoogle @Google @zoom_us Dear Google: You had record profits of 50 Billion dollars Can you please Promote my Youtube so I can have A real Stimulus The GOP does not want the poor to have money So Can you help me??!! PLEASE

  • PierreJoye PierreJoye (@PierreJoye) reported

    WIll never ever again use @zoom_us invite simply fails managing TZ correctly, setup wrong agenda (all got different time for their entry...), don't let me login with my account then, no matter how many login/logout I tried. Oh and try to logout/login with google on the app....

  • mikeyvegas Rev. Willoughby and the Terrifying Power of Reddit (@mikeyvegas) reported

    You'd think @zoom_us wouldn't leave a customer that supports 10+ orgs hanging on a simple but day-derailing fix, but you'd be wrong. You're the center of the universe for business right now, maybe act like it?

  • monkeybottle Amanda Jones (@monkeybottle) reported

    @Hessteacherest @GoSunDevils @zoom_us Yep, this is a huge problem. Zoom, please help!

  • inakapooh pu- (@inakapooh) reported

    @zoom_us I'm in trouble. After upgrading the version, zoom disappeared. Cannot be reinstalled.

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