Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@MScott999) reported
@zoom_us I am running 5.5.2 and cannot clear reactions —that is how I discovered the problem—there were participant reactions I can not clear.
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Dr. Simone A. Douglas-Green
(@DrSimoneDouglas) reported
I have a challenge for the engineers/computer scientists @zoom_us . Out of necessity, we have existed in a virtual space for nearly a year. Why is "Zoom bombing" still a problem? Unacceptable. On behalf of the 175+ traumatized HS students and staff members, please fix it. (6/n)
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Anur Karaturk
(@ankaraturk) reported
@zoom_us I’m having trouble joining conference, I referenced, cleared cache, and reset then restarted and still having trouble
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Flo Débarre
(@flodebarre) reported
@magnusnordborg @zoom_us Thanks!! The quick fix during the talk was to send my presentation to someone else, have them share their screen, and I requested control so that I could advance the slides myself. It lagged a bit but was less awkward than repeating "next slide please"...
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T Rosato
(@TRosato2) reported
@zoom_us Why do school use you for any platform when a student can’t even reach out for help. Your “support” section is the absolute worst! I need help getting a record of my sons past zoom meetings because the school marks him absent as I see him there. Maybe you can really help
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Neil Makhija
(@NeilMakhija) reported
The biggest annoyance for teaching on @zoom_us is that I can't easily share or have everyone in the seminar watch the same video (whether youtube or on my computer). This should be an easy fix and be helpful to so many people.
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Shari Eberts
(@sharieberts) reported
@merylkevans @zoom_us For now yes. Zoom told me they are working to change it. The timing is unclear. This is a critical issue for full accessibility.
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Adam Probolsky
(@AdamProbolsky) reported
@levie I wish @box moved at the speed of @zoom_us? As soon I think of fix or innovation it’s already in their next weekly update.
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Fozznaut
(@fozznaut) reported
@JaneLSumner @zoom_us fix this! Teachers are sick of being constantly frustrated
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David Reader
(@davidareader) reported
@CCIE57654 @zoom_us It occurs to me I should be slightly less unhelpful Upgrade from (I think) 5.4.9 to 5.5.2 Always worked fine before Using an i5 2.5Ghz, which although old ought still to be plenty .. afterall, a lowly android tablet & chromebook have never given me trouble when I've used them
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Manny Fernandes
(@manuelfernandes) reported
It's so sad to see @zoom_us conferences crashed by terrible people all the time! This #zoombombing is unacceptable in this day and age.
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Zaryab Shahid
(@zaryab_94) reported
Does @MicrosoftTeams require a lot of processing power and slows down the computer during meetings? @zoom_us doesn’t do that for me. @AcademicChatter
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Kris Gohl
(@krisgg8) reported
@zoom_us Does anyone know how to get help from a human @zoom? This chatbot is NOT helping!! #zoom
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Nic Raboy
(@nraboy) reported
@zoom_us are you aware of the problem your software is having on Big Sur when trying to share a screen when there are multiple monitors present? The share freezes unless the laptop is undocked.
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catherine avadis
(@CaffrinA) reported
@zoom_us can someone help? I upgraded my plan but it's still basic???
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