Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Melbourne, VIC 3
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • cewagnerlab Katie Wagner (@cewagnerlab) reported

    My semester has started up with unrelated major tech issues with home internet, my phone, and zoom. Dealing with @CenturyLink and @ATT has been a horrendous nightmare. Dealing with @zoom_us has been efficient and useful. None of the three issues are resolved. Fun.

  • RizPharm Rizvan Batha (@RizPharm) reported

    @zoom_us unable to switch polling on with my zoom account. Unable to contact @zoom_us . Can anyone help?

  • mindmodel mindmodel (@mindmodel) reported

    @zoom_us Please make a Zoom app for AppleTV so I can join workout classes on the big TV! :) I know I can AirPlay, but it has glitches, runs down phone batteries. I don't need to send audio or video, just watch. Version 2 can allow a login from phone for sending audio and video.

  • mrs_michelin Ashley Michelin (she/her/hers) (@mrs_michelin) reported

    @nengelbrecht @zoom_us Also having that issue.

  • TheRealAndyJunk Andy Junk (@TheRealAndyJunk) reported

    @CrownWolfX @zoom_us we're having the same problem - is it a universal problem?

  • jonniedarko_ jd (@jonniedarko_) reported

    @quantumtemporis No problem @zoom_us

  • mariet_visser Mariet (@mariet_visser) reported

    @zoom_us there's a problem with breakout rooms. Usually I can create rooms and move people between there and main all day, now I have to keep recreating new rooms to send people to because once I've used a room I cannot successfully send people there again.

  • DaveSteckler Dave Steckler (@DaveSteckler) reported

    @bricin @zoom_us It's fine as long as the O365 shop sends you a complete URL for the meeting. One fail is Teams doesn't shorten urls , so they tend to break when copied and pasted around email and calendars. Fail#2 is if external login has any issues, Teams UX simply pukes with no paths forward.

  • AlmostDrKEG Kevin E. Gembel (@AlmostDrKEG) reported

    @michiganct @zoom_us But Zoom isn’t requiring their service, your school is. If they haven’t paid for the service, they need to provide the person to type in the closed captioning. Zoom is a tool, the group that is requiring the use of Zoom needs to ensure that everything is accessible.

  • chrisdsmith2007 Chris (@chrisdsmith2007) reported

    @zoom_us Having an issue in meeting. The raise hand feature is only working for hosts/cohosts. The button is visible but you can't interact with it for anyone else. Keyboard shortcut doesn't work.

  • TheKpopProf CedarBough Saeji (@TheKpopProf) reported

    Hey @zoom_us what's up with the weirdness of breakout rooms? Today, first breakout, no problem. Second breakout... about 15% of the rooms (not new rooms, the same rooms) would not allow students in *at all* even if I moved them there again.

  • Acostateachall Deanna Acosta, PhD (@Acostateachall) reported

    @zoom_us @WBrianLane Hi! I had the same exact issue today. I closed the breakout rooms, closed the breakout room control panel, opened it again, then tried to open the breakout rooms again and the same thing happened. I just adjusted and stopped using the breakout rooms for the rest of class.

  • WindsorClass AV Technician (@WindsorClass) reported

    @CrownWolfX @zoom_us We are having the exact same issue. One particular breakout room in our session that we are unable to send anyone to. Everyone gets an error 103008. It kicks us out. I just submitted to Zoom Support.

  • Matta_ism Harpreet Matta 🇮🇳🇦🇺 (@Matta_ism) reported

    @quantumtemporis Just @zoom_us it with 1.50 min to spare that you use to fix your hairs!! Did that rhyme?

  • CrownWolfX 🅝🅘🅖🅗🅣🅦🅘🅝🅖 (@CrownWolfX) reported

    @TheRealAndyJunk @zoom_us I have no idea. I hope they fix soon

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