Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Toronto, ON 1
Faribault, MN 1
Bremen, Bremen 1
Lloydminster, AB 1
Guayaquil, Provincia del Guayas 1
Mountain View, CA 1
Santa Rosa, CA 1
Laguna Hills, CA 1
Coyoacán, CDMX 1
Chambersburg, PA 1
Irving, TX 1
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • twjoni IwJs (@twjoni) reported

    @zoom_us Hi, we have problems to connect to some meetings from diferent connecions from ARGENTINA.

  • djprivatedancey Angela (@djprivatedancey) reported

    @zoom_us Hey Zoom, your recent update “broke” computer sound sharing for me. My MacBook Air with older software version works fine; on updated iMac, sound is choppy and full of static. I teach film studies and this is totally unacceptable. Please help.

  • Ken_bytheWay Ken_A.I. (@Ken_bytheWay) reported

    @lostsoulbrand @zoom_us @comcast I predict 2021 the year twitch dies. Or just the strong will remain to keep it running. And I mean more than 1k concurrent viewers. And cramming ads down our throats

  • elenaki_cool Helen Muchacha Loca® (@elenaki_cool) reported

    @zoom_us it doesn’t let me enter a meeting from PC.... Message: An unknown error occurred....😒😒😒😒

  • AEGIS_COYOTE AEGIS COYOTE (@AEGIS_COYOTE) reported

    @lostsoulbrand @zoom_us @comcast Like dude I run almost 3TB per month in data by myself, like how is a family of 3+ supposed to go on that while this is going on. Shaking down people while a global pandemic is going on is as bad as those hoarders for TP

  • helpful_pete Pete Wilcox (@helpful_pete) reported

    hi @zoom_us still hate that i can't adjust volume/mute other participants individually in meetings like it's rad as hell that i get to listen to two different people typing in this meeting i'm in please fix it tia

  • JuliGlavi Juliana Glavina (@JuliGlavi) reported

    Zoom not working !? @zoom_us

  • aussielunix Mick Pollard 🤠 (@aussielunix) reported

    So @zoom_us support is terrible. They just made a change to our account and locked the whole company out and now won't reply to the ticket and I cannot find a way to escalate it to a sev1. "Contact Support" is a bot that is next to useless.

  • ggultoprak Gokhan Gultoprak (@ggultoprak) reported

    @x0rr0x @zoom_us I have the same problem... All 32-bit Linux packages are broken.

  • Nessa_Gitelman Vanessa Vides (@Nessa_Gitelman) reported

    @seanrthompson_ @zoom_us Just had this problem 😭 Thankfully it happened during my social hour with the residents who were super understanding and not the formal interview😑

  • eggschllent eggschllent (@eggschllent) reported

    @zoom_us worst customer service ever. I’ve asked for a refund. Agent Sanjay kumar keeps charging me! Unacceptable. Please refund in full and all the double charges.

  • ProfessorShana Shana Sturla (@ProfessorShana) reported

    @cispt2 @zoom_us I was just in a meeting asking my companion to move her cursor it was obscuring some data. Following confusion we realized the problem--It was my cursor.

  • cateyz98 Catey (@cateyz98) reported

    @zoom_us idk what’s happening I need help.

  • BorealCoder Boreal Coder (@BorealCoder) reported

    Upgraded #Zoom from 5.4.2 to 5.4.4 on macOS Catalina and now it’s completely broken. Won’t allow me to select my webcam. @zoom_us where is the rollback option?

  • busty01 Busty (@busty01) reported

    @nehpazojArchieH @zoom_us That witch , can she leave Meghan , Archie and Harry out , she doesn’t report on Zara, Peter and York sisters does she. Meghan and Harry are not working royals, their private contact with his family is none of Ingrid’s business

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