Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Judy A. Jones
(@EastGlacierMT) reported
@ShelettaIsFunny @LovaasInstitute @zoom_us Time for IPads! Have not touched my desktop in years, and rarely open the MacBook anymore. I even sleep with my IPad for those 3 am questions I have to look up! Never a problem other than cracked screens....🇺🇸🚀
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claudiaalick
(@claudiaalick) reported
@webcaptioner @zoom_us Waaaait. Is this function where you can embed the caption in the zoom? I need more details. Even if it’s not working perfectly I need this service
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🇺🇸🇮🇱🇭🇰🇹🇼U.S. of the West🌐🦅
(@US_of_the_West) reported
@zoom_us FIX THE MAC CLIENT ON BIG SUR!!!
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Austin Cory Bart
(@AustinCorgiBart) reported
@nathanielgranor @zoom_us I'm not saying I have a laundry list of complaints or a heap of suggestions (although I do have both), but I can just say it's not working and I want to try other things. At this point, Imma throw pedagogy at the wall and see what sticks.
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Tracee Holzendorf
(@tholzen) reported
@zoom_us is there a live person that can help me recover my new account that I have paid for but cannot use?
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Drone U
(@theDroneU) reported
@zoom_us your service has recylced captcha for 23 mins. Service is down. #zoom #serviceOutage
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jennie ◡̈
(@sanhacheekiies) reported
@zoom_us fix yo sheit
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Ms. Teixeira
(@Ms_GTeixeira) reported
1 of 2 @zoom_us, you have our souls, it is true, and we depend on you. But after two weeks of asking for help, even have a customer assistant INSIST a feature I had been using (and is now missing) 'did not exist' (I proved him wrong with a screenshot)...I'm still in the dark
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Ms. Teixeira
(@Ms_GTeixeira) reported
2 of 2 @zoom_us we are suspecting there are serious compatibility issues between the latest two Zoom updates and Macs (BigSur and prior)...anyone out there experiencing issues ? #zoom #zoomclass #bigsur
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Rev Ciancio
(@RevCiancio) reported
Hey @zoom_us to say Im let down by your customer support is gross under statement. I have a paid account. There was a glitch and even upon sharing my receipt, they cannot help restore my account. Thanks for screwing up my work days. Happy to DM you the script.
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Nathaniel Granor
(@nathanielgranor) reported
@AustinCorgiBart @zoom_us If you're interested, I'd love to hear more/help brainstorm. Might be interesting to throw together a quick panel/podcast of CS educators in video form. It's the sort of convo that usually happens in hallways at conferences but... not too many of those around/no time to wait...
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Santiago Hernández
(@santiaghini) reported
@shawnxu @zoom_us I’m not sure I would want zoom to fix that. Feel like the out-of-sync part made it especial!
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Joseph Kirubakaran
(@JosephKirubak11) reported
@zoom_us I'm really struggling with your billing support. All I want is to upgrade but when I click on it, nothing happens. No invoice, no upgrade but my credit card is charged. I contacted your billing support and all I get is FAQs which I have already read. Please help
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Deon Irvin
(@justsayinman) reported
@zoom_us you guys should suspend Jefferson Parish Public School System until they fix the record of Ka’Mauri Harrison. They used your platform to taint his school record, they need pressure to do the right thing. Through your platform the contend a home is apart of the school.
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MakesPeopleCry
(@MakesPeopleCry) reported
@Google So, big Fan here. But, not sure how to feel about the lackluster that is #GoogleMeet. My kids been using it for school for the past 60 days. YOU guys won't believe the endless nonsense. It's very frustrating as @zoom_us doesn't have those issues.
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