Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • CassiusNYC26 Gregory Coleman, Jr. (@CassiusNYC26) reported

    @ReenNahMean @zoom_us Yes. I help run some CLEs via Zoom and sometimes l tried to warn people. We turned the chat off. Texting is safer.

  • N_y_ee pearl mae. (@N_y_ee) reported

    I have been talking to this guy in @zoom_us tech support ALL day about my account not recording/saving meetings. He has told me 4 times thqt he can’t find the recording to analyze the issue and I KEEP telling him he can’t find it bc it’s NOT recording 😭😭 omfg

  • MoeSattler Mo Sattler (@MoeSattler) reported

    Hi @zoom_us, I am trying to write an integration, but the flow seems broken. I want to create a "Publishable URL", but in order to do that, it tells me: "You are missing the following information: Redirect URL for OAuth (Production)" But I already entered the redirect URL.

  • Jokersmacher Jokersmacher191 (@Jokersmacher) reported

    @zoom_us i have a problem my mic is muted but everyone can still hear me pls fix this problem immediately

  • melinda_allen71 Melinda Allen (@melinda_allen71) reported

    The @zoom_us is ******* ridiculous. I am trying to access a video that my instructor downloaded and I CAN NOT get any help from anyone at zoom.

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us can someone please contact me, I need help with my account I left you a DM PLEASE!!

  • AntonAndrejic Anton Andersson Andrejić (@AntonAndrejic) reported

    @hlandgren @zoom_us @MicrosoftTeams Microsoft Teams is not a meeting service. It's a hostage situation.

  • cdotmom Just shut up and wear the damn mask🇺🇸 (@cdotmom) reported

    @zoom_us OnZoom unannounced changes have left my previously scheduled classes (with signups) in a technical DMZ. Support responses unintelligible. Help!

  • Darrell_WPB LuvNretirement (@Darrell_WPB) reported

    @zoom_us Customer Service? Odd that I pay colleges but cannot get basic support so my children can log into the classes. Makes me want to re-think my professional account.

  • jruvechi /řu 'βek tʃi/ (@jruvechi) reported

    @zoom_us Hi, any help, please? I have been trying to verify my account once I downloaded Zoom app on moy phone device, and: No matters if I try to use an sms code within 59 seconds of wait and try or if I try with one of my recovery codes from the website, it keeps buffering.

  • ChezianB 🧢 (@ChezianB) reported

    @ANI Then Zoom should be banned if they did not support n help GOI Right @zoom_us ??

  • piq_leriq fink (@piq_leriq) reported

    @zoom_us when do we get a thumbs down emote please

  • sebastiankeil Sebastian Keil (@sebastiankeil) reported

    @zoom_us where would I find info on audio quality? I realize that depending in the bandwidth it might go down but what is the spec? best rate? thx

  • Dalal49571013 Dalal (@Dalal49571013) reported

    @zoom_us when are you gonna actually fix the problem of the non existent raise hand issue!!!???

  • D3v0n_V Devon Vert (@D3v0n_V) reported

    @zoom_us Yeah I did that! Can I not schedule in the Google calendar app? I must login thru mobile browser?

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