Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Schilder🇨🇦 (he/him)
(@pictor) reported
@zoom_us Zoom on my new M1 Mac is having major issues on sound. It can't use my system sound at all (just gives me an error). If I connect AirPods, they work fine, so I am doing that, but was wondering if this was a known issue and you are working on it.
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eli #BLM
(@_StopItEli_) reported
@zoom_us @Twitter just like your service!!
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Golomo, Stanley®
(@Gostallon) reported
I have asked others and they are having same problems, with their @zoom_us billings. #unauthorizedbillings. #consumerprotection #privacyandsecurity
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dean s barron
(@twobluecats) reported
@DrTomFrieden @missb62 yes, agreed, in my #statistical opinion. closing airports until 01feb2021 might help, too. refund all tickets. people who can afford to fly can afford to @zoom_us and those that cannot should be given free internet and computers.
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Stefan Wolpers
(@StefanW) reported
@zoom_us How often do I have to cancel a package before sales replies? You suck at service…
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Steve Mahoney
(@_steve2_) reported
Given I'm on Big Sur I get the error that @AppleSupport can't verify the application for malicious content with @adobe PhoneGap The provider has to supply an updated version The same error happens with @zoom_us An issue with using the latest and greatest OS
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Rahul Desai
(@rahuld__) reported
@zoom_us I'm trying to understand the feasibility of this use case: Alice has a Pro account. Bob has a Free account. Alice wants to schedule a meeting for Bob, who is NOT part of her company. She wants to enable Bob to host the mtg w/o having to start it herself. Can you help?
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⋆ 𝐸𝒹𝓃𝒾𝓉𝒶 𝒥𝒶𝒾
(@EdnitaJai) reported
@Chime @zoom_us I’m trying to understand why my bank account was closed and you guys are keeping the money? Support won’t give me any information and are referring to a section 9 where there is no section 9 in the deposit agreement! Fix this!!!
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Pradeep Reddy
(@Raamana_) reported
hey @zoom_us, your behaviour with multiple displays is absolutely terrible, and lacking any intuitive behaviour or control. please fix it asap to improve the #UX. Also, @tim_cook, #macOS is doing no better with multiple 4K monitors - even my very powerful MBP takes a min to reorg
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Ebony Jade Hilton, MD
(@EbonyJHilton_MD) reported
@blackwomenviews BEYOND. How do you even fix your mouth to ask that? Now the student is sitting for each of the other 5 @zoom_us interviews of the day completely insecure and self conscious. Then we wonder why their interview rankings are low. It’s infuriating.
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Danielle N Scott
(@nathapolitico) reported
@zoom_us Q:I use video timers (YouTube or online stopwatch). I used to be able to keep these sites up as my shared screen & go to a different page & monitor student work & the timers still run. Now when I do it the timers pause for participants or goes black (in Slides). Can we fix this?
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P0KIITHECL0WN
(@PokiiTheClown) reported
Hey @zoom_us my friend made a zoom call and said the code had upercase letters but when i put in upercase letters they become lowercase please help or i will cry
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Pooja
(@PoojaLawStudent) reported
@zoom_us why Background is not supported on my Xiaomi MIA3 Android phone? Will appreciate any help
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jade
(@3inyoon6i) reported
@zoom_us There was an issue where the host accidentally pressed end meeting instead of ending the breakout rooms, causing confusion and disarray overall. Personally, I think making the end meeting button unavailable when there are breakout rooms is a good option.
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Žiga Kramperšek
(@chiuaua) reported
@zoom_us interface is terrible. I get lost in the app daily, and my grandma has zero chance of using it. Is there a solution out there that tackles this problem - a video calling app or interface specifically designed for elderly users?
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