Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisnaunton Dr Chris Naunton (@chrisnaunton) reported

    @Tomus72 @zoom_us Really sorry about this Tom, it seems @zoom_us wanted participants to sign (again) in many cases - not sure why this would be any different from any of my prev sessions but will be trying to avoid the problem in future! Did you manage to get in in the end?

  • DrJarryd Dr Jarryd Willis PhD (@DrJarryd) reported

    @zoom_us @ericsyuan @designsbyfancy Kkaes, just sent the DMs 🏈🦋 (also, if you're on a first name basis with Apple, please ask them to add an emoji for Baha'i religion. I'm Catholic & I have 2 options but my Baha'i friend has *zero* emojis she could select on iPhone. But first let's fix Presenter View lols)

  • danceandrepeat carly (@danceandrepeat) reported

    @zoom_us this new update makes the chat awful to use. I’m not trying to send an iMessage. It makes it 10x harder to keep up with a chat conversation when I can only see three messages at a time. Seriously, 2020 has been hard enough. Why fix what isn’t broken?

  • Yadavsuvek1 Yadav suvek (@Yadavsuvek1) reported

    @zoom_us I need help from zoom I have suspend for 15 day in my school because someone has use my name says bad word I need help

  • DeMiciaValon micia (@DeMiciaValon) reported

    @zoom_us help

  • twiggyer Eric Twilegar (@twiggyer) reported

    @zoom_us can you kindly remove the "forgot" password hyperlink for the input text on your login form. it gets in the way of the password managers etc. if any designer out there sees this...please stop using placeholders and links inputs......overdesigning.

  • tarabruno Tara Bruno (@tarabruno) reported

    As a "video" platform, I'm gonna need @zoom_us to up their video recording quality. It's downright terrible at the moment. Please and thank you. xx

  • rohanjamin Rohan Sahai (@rohanjamin) reported

    I loved @zoom_us because it just worked. Now I get so many random errors involving passcodes, "meeting was scheduled for {previous date}", waiting room when I didn't configure one. Not sure what happened...

  • MarcoMiralaie Marco Miralaie (@MarcoMiralaie) reported

    why ******** is the mute and video button right next to each other on Zoom?????? I WILL FIX YOUR UI FOR FREE @zoom_us

  • mross715 Michael Ross (@mross715) reported

    @zoom_us Great! Maybe they can fix your terrible interpretation feature!

  • chrisnaunton Dr Chris Naunton (@chrisnaunton) reported

    Hi folks, For anyone attending my talk on Cleopatra this morning (11am): I gather some are having trouble with @zoom_us - it seems you may be required to re-enter your account details or to join with a new account. I have no idea why this would be... (1 of 2)

  • mxgoodbar ✨ Soft Butch Cassidy 💫 (@mxgoodbar) reported

    Trying to figure out why my @zoom_us client won’t connect & all the support articles are suggesting it’s a network issue. But it’s just not. I can connect from another computer on the same network, just not from my work computer.

  • babasingapura Darrell Tan (@babasingapura) reported

    @x0rr0x @zoom_us Still broken

  • ewrenn Elaine Wrenn (@ewrenn) reported

    Is anyone else having issues with Screensharing in Zoom? Since the 5.4.6 update, multiple teachers can't Screenshare. We can't find a consistent combination of software and operating systems to explain the problem. @zoom_us support has BARELY responded & not provided a solution

  • stockmanster David Stockman (@stockmanster) reported

    I hope @zoom_us doesn’t take it personally if my response to “how was your experience?” after a meeting is a thumbs down. Sometimes meetings just suck

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