Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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@jeffbigham
(@jeffbigham) reported
@evanmiltenburg @zoom_us @Franklin_M_Li an important part of the conversation, if you're not already including it, is that the automatic captions aren't a good enough accommodation for many, since they still have tons of errors… but, they can still be helpful
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Jokersmacher191
(@Jokersmacher) reported
@zoom_us i have a problem my mic is muted but everyone can still hear me pls fix this problem immediately
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ruk nA انکُر
(@ChAnkur) reported
@ImpsMom @zoom_us The tech guy may not have access to 'login attempts' log. But some dashboard should have that matrix tracked. As OP said, they never would've imagined THIS use case.
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Emiel van Miltenburg
(@evanmiltenburg) reported
@jeffbigham @zoom_us @Franklin_M_Li I think the US is ahead of the curve wrt accessibility in university education. IIRC video lectures can only be posted online with reliable subtitles, or else Legal is unhappy. We have no such restrictions, as far as I know. So it just comes down to how much effort teachers pay.
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Gregory Coleman, Jr.
(@CassiusNYC26) reported
@ReenNahMean @zoom_us Yes. I help run some CLEs via Zoom and sometimes l tried to warn people. We turned the chat off. Texting is safer.
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Cody McCubbin
(@CodyMcCubbin) reported
@e_oreo @TxDan_Gonzalez @zoom_us 4GW would power 1.2 million homes. Just because it’s a smaller percentage of the total problem doesn’t detract from the fact that this green energy doesn’t work.
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Jack E.
(@e_oreo) reported
@CodyMcCubbin @TxDan_Gonzalez @zoom_us Yes, but most of the supply problem is natural gas plants not receiving gas due to the cold. Frozen turbines is a minor problem compared to that
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make it happen
(@OoohNoMrBill) reported
@TxDan_Gonzalez @zoom_us I’ll take “stupid ideas for $400.” If you want to conserve, there are smarter methods. The goal is to support business and productivity even in hash conditions, not mandate it shut down. Next.
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Dalal
(@Dalal49571013) reported
@zoom_us when are you gonna actually fix the problem of the non existent raise hand issue!!!???
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Breslinnet Media
(@BreslinnetMedia) reported
Choosing correct keywords can be tough. However, we can help! We can discuss suggestions via @zoom_us or over the phone. Send us a message to get started.
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Ryan Foland
(@ryanfoland) reported
If you are using a fancy camera input for your @zoom_us and it all of a sudden does not work. The solution might be checking for Zoom software updates. I just had that issue, and the most recent update solved the issue.
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Zotero
(@zotero) reported
@gajamukhu @zoom_us If you post to the Zotero Forums with a link to a video, we can try to debug this further. There’d be many more reports if this were a general problem, so likely something about your setup.
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Anton Andersson Andrejić
(@AntonAndrejic) reported
@hlandgren @zoom_us @MicrosoftTeams Microsoft Teams is not a meeting service. It's a hostage situation.
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Nick Finck
(@nickf) reported
@AWiesy @mfpiccolo @zoom_us Yes, damn those UX writers! Seriously tho, I’m sure they are going to correct the error. Nothing to lose a gasket over. A failure like this is nothing to be ashamed of, it’s something to learn from. & today I’m sure they’re learning.
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fink
(@piq_leriq) reported
@zoom_us when do we get a thumbs down emote please
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