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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
Coventry, England 1
San Carlos, CA 1
Conshohocken, PA 1
Cranberry Township, PA 1
Swadlincote, England 1
Mesa, AZ 1
Obdach, Styria 1
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • raycarroll55
    Ray Carroll (@raycarroll55) reported

    @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈

  • KatlandKat
    Kat (@KatlandKat) reported

    @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

  • JoyeForever
    Tree Hugger (@JoyeForever) reported

    WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

  • tiggermusic112
    Antigone Cox (@tiggermusic112) reported

    Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

  • luizhenrique_sf
    Luiz Henrique Fávaro (@luizhenrique_sf) reported

    @labs_news @zoom_us "There has been a critical error on this website"

  • saxeeosayande
    MattBling (@saxeeosayande) reported

    @zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.

  • scott_peterson4
    ./scott📊 (@scott_peterson4) reported

    @zoom_us it's zoom! I know I deleted the zoom cask and installed the zoomus cask but that must've been on my other machine. Let me do that on this machine as well and see if it resolves the issue.

  • felisa_reynolds
    Dr. Felisa Reynolds (@felisa_reynolds) reported

    Soooooo @zoom_us is down for us @Illinois_Alma?

  • mutukik
    kumiko s (@mutukik) reported

    @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

  • MoodieStrat
    Andrew J. Moodie (@MoodieStrat) reported

    is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

  • derekmajor
    Derek (@derekmajor) reported

    @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

  • cherrymp
    Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿 (@cherrymp) reported

    … I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife

  • andre_biernath
    André Biernath (@andre_biernath) reported

    @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

  • L0laya
    Lorena M. Olaya A. (@L0laya) reported

    @jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time

  • NigerDeltaYPM
    Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported

    @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

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