Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
| Todmorden, England | 1 |
| The Curragh, Leinster | 1 |
| Paris, Île-de-France | 1 |
| Gaziantep, Gaziantep | 1 |
| Kiel, Schleswig-Holstein | 1 |
| Barnsley, England | 1 |
| Laval, Pays de la Loire | 1 |
| Neuburg an der Donau, Bavaria | 1 |
| Coesfeld, NRW | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| Perth, WA | 1 |
| Mirepeisset, Occitanie | 1 |
| Crawley, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Moonduzst ™
(@moonduzst) reported
@zoom_us I have called several times (sales), sent msgs... I can't seem to get anyone to help me with a #zoomroom. Don't mean to be a bother, but boy oh boy do your reps make me feel that way. Should it take over two weeks to get assistance? 🙄
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al tanner
(@alastairtanner) reported
hey @zoom_us , your gravestone epitaph will read "You have been signed out because your account is signed in on another device". seriously. fix this festering issue which absolutely no other comms platform has.
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Michael Gustafson
(@DukeEgr93) reported
@zoom_us @datawizgirl Dear @zoom_us - now that you have taken "away" and "need a break" away, can you put them back? :-D I need a way for me and others in a help room to let the students know when we briefly aren't there. I miss my coffee cup!
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XeneoMorph
(@XeneoMorph) reported
@zoom_us Can you seriously fix the bug where chrome would freeze all camera's for no reason?
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Jonathan Lane
(@JonLanePhoto) reported
@zoom_us you couldn't make it more frustrating to sign up for a PAID account or log in afterward, if you tried. I already regret I plunked down my $ for a year.
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Dj persley
(@DjPersley) reported
@Mel57333767 @pattirullo @zoom_us Exactly it’s terrible
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Billy ⭐⭐
(@GopherSzn) reported
Y’all got a really big problem with people using FaceTime cameras on Macs @zoom_us
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Maya
(@Maya97300833) reported
@RossCameron4 @AustralianJA @zoom_us There's no sound on zoom. Anyone else with this problem?
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Bridger Smith
(@BridgerSmith8) reported
@zoom_us zoom keeps unmuting my audio automatically how do I fix this
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Al Keyhole
(@AlKeyhole1) reported
@zoom_us I've been using Zoom for two years. Now when I login it fails and when I reset it says "You tried to reset your password but there is no account associated with this email address. " This is nonsense, how do I fix this?
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Edward
(@Edward56886501) reported
@zoom_us Zoom development, is it so hard to include a feature for every user that says YOU ARE MUTED in BIG BOLD letters in the in an obvious part of the screen??? Seems like the mute issue is fixable.
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M.Mehfooz
(@MMehfooz11) reported
@zoom_us @JharnaPariani Fix this pls I have the issue
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Dalal
(@Dalal49571013) reported
@zoom_us Hi! Please help! The "raise hand" button is missing! I can't find it, not even under the "participants"! How can I fix this? Thank you!
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Brianna Buchanan
(@MrsBriBuchanan) reported
from
Camarillo, California
@zoom_us is there a fix for students not being able to raise their hand?
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Dr. M Gallegos
(@mop_head) reported
@EcoEvoLab @hormiga That said, the raise hand feature was disabled today. Don’t know if that was my fault (although I swear I did not touch the settings) or if it was a temporary glitch with @zoom_us.
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