Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • KeepNupWithKait Kaitlyn B. Joshua (@KeepNupWithKait) reported

    @zoom_us need zoom support but don’t have business account only licensed account. Can someone help? I noticed the customer service phone number is only for business accounts now.

  • suziestanier1 Suzie Stanier (@suziestanier1) reported

    @zoom_us My issue is that my camera is now producing what can only be described as a horrific image. I have tested it with other software and it is fine.

  • Alvaro_Wolf_ ♉ Álvaro Wolf ツ (@Alvaro_Wolf_) reported

    The page is down. I have not been able to download it since the last update. @zoom_us solve please!

  • charlesantdavid Karl Walsh (@charlesantdavid) reported

    @zoom_us I had Zoom installed on my laptop. It deleted off my laptop. I tried to reinstall and it's reporting a 100002 error. Can someone please contact us.

  • mihir_ketkar Mihir Ketkar (@mihir_ketkar) reported

    @zoom_us we have a study circle account which I want to upgrade but the page is stuck at payment stage and not going to review order. Help would be much appreciated in this matter.

  • WreckItRon28 Ron (@WreckItRon28) reported

    @coinbase requires a webcam to verify your identity, which mines broke because of using @zoom_us an issue they never addressed even tho many reported. Anyway managed to get a webcam, took a photo holding my passport... "we're unable to verify your identity" wha a ******* joke

  • benscottlondon Ben Scott (@benscottlondon) reported

    @zoom_us hey guys - I’ve tried every troubleshooting trick in the book, tried every setting and tested it all - but alas myself (and everyone musical colleague of mine) STILL can’t send audio in stereo. Is there an update being released that’ll fix the issue here?

  • DrJessicaNJones Jessica N. Jones, Ph.D. (@DrJessicaNJones) reported

    @zoom_us i see that there was an issue related to the use of web hooks and that is has been resolved. Do you know of any issue with API calls. Code that worked fine yesterday now gets an invalid_request response

  • c0desprite Dave (@c0desprite) reported

    Is the latest @zoom_us update for windows just broken for me ? Some part of it crashen whenever I try to accept or initiate a call.

  • mikeyvegas Rev. Willoughby and the Terrifying Power of Reddit (@mikeyvegas) reported

    You'd think @zoom_us wouldn't leave a customer that supports 10+ orgs hanging on a simple but day-derailing fix, but you'd be wrong. You're the center of the universe for business right now, maybe act like it?

  • CHMPGNECL0UDS sami 🖇 reactivated lolzies (@CHMPGNECL0UDS) reported

    @zoom_us thank u and i tried that but it keeps giving me error 300 and there’s not much i can do with my account because it’s a school account help

  • BlogOfTheirOwn A Blog of Their Own (@BlogOfTheirOwn) reported

    @nsbertoni @zoom_us Yes---it's wreaking havoc on our new semester. This is a major problem.

  • ebay1975 Ebay1975 (@ebay1975) reported

    @madebygoogle @zoom_us Google has a Gmail service. Why doesn't Google create real dating with girls? I live in the city of Mingachevir and I want to meet girls from my city and my country.

  • CHMPGNECL0UDS sami 🖇 reactivated lolzies (@CHMPGNECL0UDS) reported

    @zoom_us stop saying “oops🙀we were unable to complete your request🥺please try again😽(300)” you are the root of all my problems and i’m already behind in my classes

  • nsbertoni Nicola Bertoni Dedmon (@nsbertoni) reported

    @zoom_us please, music teachers everywhere are begging you, fix the glitch in the new update where some students cannot hear shared computer sound. Some of these ppl DID already update and still can’t hear the audio. Help please 🙏🏼🙏🏼🙏🏼

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