Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • ElissaFlagg Elissa Flagg (@ElissaFlagg) reported

    Can anyone at @zoom_us please advise on how to size up the video feeds while I am screen sharing in a meeting with one other person? The video boxes are too small, and I can't resize like you can with side-by-side view when someone else is screen sharing. Any help?

  • esiasante Esi Adel (@esiasante) reported

    @zoom_us Help, you deducted an extra $14.99 from my credit card for January. You billed me twice...???

  • theecommlab eCOMM—LAB (@theecommlab) reported

    — B2B: Business to business When a business sells their product or service to another business. Example: When a business purchases an enterprise license for their staff to use @SlackHQ or @zoom_us

  • Ghizzi_d “low skilled child of a queue jumper” She/Her 🌏 (@Ghizzi_d) reported

    @LFLegal @Krischi @zoom_us I’m HoH so I use the Chrome live asr captioning tool and access Zoom via web as guest. Use it for Blackboard collaborate and any browser accessed audio/video. Have Teams at work so built in asr live captions. Neither 100% accurate but does help. Teams speaker id is useful too.

  • tejaspatel027 Tejas Patel (@tejaspatel027) reported

    @zoom_us i cannot find any SDK to integrate your service in my application, neither it is there in your docs nor on github your repository.

  • yorgeUM Jorge (@yorgeUM) reported from Miami Beach, Florida

    Apparently zoom and ATT are down? @ATT @zoom_us what is going on?

  • AmeliaNGibson Dr. G, but from home (@AmeliaNGibson) reported

    @rybesh @zoom_us And again, anyone can record and share the audio of a zoom meeting, captioning or no. Asking D/HH folks to bear the cost of that comfort rather than putting resolution of the security issue on the company isn't a tradeoff I'm willing to make.

  • dsc250 David S. Cohen (@dsc250) reported

    Teaching in 2021: 10 seconds following the moment I was telling students today that we're all going to be forgiving of tech issues we might have because it's a strange world, @zoom_us crashed on me and I had to re-start. Perfect timing!

  • theautumnstar The Autumn Star (@theautumnstar) reported

    Is there any way to minimize slides & maximize speaker's video in @zoom_us webinars? #webinars #help

  • AndrewRumbach Andrew Rumbach (@AndrewRumbach) reported

    Is there any way to make your own @zoom_us box transparent so you can place it over the person(s) you are speaking with? It would help tremendously for keeping eye contact and feeling connected.

  • DrTaraGoddard Dr. Tara Goddard 🚸 (@DrTaraGoddard) reported

    @AndrewRumbach @paulonabike @zoom_us How has no one written a simple algorithm to allow your gaze to be corrected depending on distance of camera from gaze? I'm not saying that well, but seems like a simple fix, even if it isn't true eye contact.

  • merylkevans Meryl Evans is speaking @A11yChi on Jan 28 (@merylkevans) reported

    @reg_inee Wow. I'm shocked @zoom_us gets great marks for #accessibility when they're failing with the Deaf and HoH who need captions. (It's not a free service. Not just anyone can type caption as Zoom thinks with its "assign someone to type the captions" feature. Right, @sharieberts?

  • InscribeP INSCRIBE ERC Project (@InscribeP) reported

    To all those who did not manage to access the Workshop via the @zoom_us link, make sure that you access the link with the email account you used for the registration: otherwise you will not be able to join! We will try to help as much as we can.

  • AnalyticsNinja Analytics Dude (@AnalyticsNinja) reported

    Anybody having trouble logging into @zoom_us ?

  • meganoq Megan O'Quinn (@meganoq) reported

    Finally broke down and pinned @zoom_us to my task bar. #2021

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