Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Raj Parikh
(@rajivdparikh) reported
@zoom_us @JharnaPariani Same issue as everyone else here that started recently (Jan 2021)... no internet/firewall/proxy changes....
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Kaitlyn B. Joshua
(@KeepNupWithKait) reported
@zoom_us need zoom support but don’t have business account only licensed account. Can someone help? I noticed the customer service phone number is only for business accounts now.
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sami 🖇 reactivated lolzies
(@CHMPGNECL0UDS) reported
@zoom_us thank u and i tried that but it keeps giving me error 300 and there’s not much i can do with my account because it’s a school account help
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♉ Álvaro Wolf ツ
(@Alvaro_Wolf_) reported
The page is down. I have not been able to download it since the last update. @zoom_us solve please!
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Ben Scott
(@benscottlondon) reported
@zoom_us hey guys - I’ve tried every troubleshooting trick in the book, tried every setting and tested it all - but alas myself (and everyone musical colleague of mine) STILL can’t send audio in stereo. Is there an update being released that’ll fix the issue here?
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A Blog of Their Own
(@BlogOfTheirOwn) reported
@nsbertoni @zoom_us Yes---it's wreaking havoc on our new semester. This is a major problem.
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Matthew Bassett
(@PhysEdApps) reported
My Ss teacher can only see @zoom_us names when his cursor is on the screen. My names stay on the screen at all times. Does anyone know where the setting is to change/fix this? #physed #pegeeks
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David McDermott
(@Donjeur) reported
@zoom_us Well the problem is no one is helping I’m just being passed around. Yelena has not replied to me, the chat is still open. This has taken over an hour and no one has yet acknowledged my problem
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PierreJoye
(@PierreJoye) reported
WIll never ever again use @zoom_us invite simply fails managing TZ correctly, setup wrong agenda (all got different time for their entry...), don't let me login with my account then, no matter how many login/logout I tried. Oh and try to logout/login with google on the app....
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Karl Walsh
(@charlesantdavid) reported
@zoom_us I had Zoom installed on my laptop. It deleted off my laptop. I tried to reinstall and it's reporting a 100002 error. Can someone please contact us.
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Amanda Jones
(@monkeybottle) reported
@Hessteacherest @GoSunDevils @zoom_us Yep, this is a huge problem. Zoom, please help!
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sami 🖇 reactivated lolzies
(@CHMPGNECL0UDS) reported
@zoom_us stop saying “oops🙀we were unable to complete your request🥺please try again😽(300)” you are the root of all my problems and i’m already behind in my classes
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David McDermott
(@Donjeur) reported
@zoom_us I was passed around Ian, Christian L and then Edgar. He then disconnected and left me back with the bot. Can someone please help?
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Dave
(@c0desprite) reported
Is the latest @zoom_us update for windows just broken for me ? Some part of it crashen whenever I try to accept or initiate a call.
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®️🅰️♑⛎
(@siachenz) reported
@appurv_gupta I have delivered more than 400hrs of lectures through zoom call, on mobile networks. 4 times there hd been problems, due to poor nw, but in that case dongle/fibre all were down. Major credit to @zoom_us for making cmplx things simpler.
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