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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Obdach, Styria 1
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • BunkyFob
    FunkyBob (@BunkyFob) reported

    @zoom_us I _want_ to open the desktop client. I just don't want to have to fight it hiding the Login window. Stop minimising the login window. It's bad enough it spawns 2 or 3 spurious windows whilst joining a meeting, stealing focus each time. But it _also_ hides the login window.

  • mrBallistic
    Todd Greco (@mrBallistic) reported

    @MugOfPaul @zoom_us Ha! You should try Teams. I love that the unstable connection error comes right as it comes back to stability.

  • jsgjames
    JustAGuy, BSMus, MM, ABD (@jsgjames) reported

    <sigh> the Dummy Output issue returned for @kubuntu as well. What's maddening is that the audio worked for over two hours. Then I installed @zoom_us and the 1st time I ran it, it killed the audio. Even a timesink restore did not help. ****.

  • ChevalierDuPape
    Hugues de Payns (@ChevalierDuPape) reported

    @zoom_us plz find a solution to microphone issue in the beginning of every meeting. Some people are struggling to find out how to connect the audio and this is a complete waste of time.

  • hazimvn
    Haziman (@hazimvn) reported

    @zoom_us is there a way to manually mix someone's audio? my classmate is fking loud and i wanna mix him down to 5% or mute him completely

  • antimabuk
    Gilz (@antimabuk) reported

    hey @zoom_us, my company's pro account(s) have a problem for logging out. it's hard for switch between accounts and keeps logging to the same account. i'm already deleting my browser's cache and cookies but it doesn't work (even on incognito mode).

  • GigabiteDan
    Dan 🧑🏻‍💻 (@GigabiteDan) reported

    Anyone ever notice that you cannot completely turn the volume down when you are in a @zoom_us call? It goes down to ~10% on my iPad Pro, but no further. Can still hear it clearly. They seem to have overridden iOS’s volume control— but how 🧐, and why?

  • enchantedlover8
    Puddy (@enchantedlover8) reported

    This snow storm better make my wifi slow for online school tomorrow. NOT power outages, just slow wifi. Dear Ms. Teacher, My internet is not working properly. I don’t think I can do my school work today. AND NO ZOOM CALLS. I HATE ZOOM. Sorry @zoom_us

  • amyohara_
    amy☀️. (@amyohara_) reported

    Hi @zoom_us can you help me get virtual backgrounds working? My pc is above the requirements, the app is up to date and virtual backgrounds is enabled in settings. Still getting the error message that my device does not support them. Do you know why this is???

  • robertmain_
    Robert Main (@robertmain_) reported

    @PhilippeLoctaux @acar321 This problem is unique to @zoom_us. Other apps are fine. Meanwhile, most features that make it to windows and mac for various apps rarely make it to the Linux port.

  • kevtraynor
    kevtraynor (@kevtraynor) reported

    @MMaryMcKenna @zoom_us @zoom_us customer service is beyond ****. Give me a shout tmw Mary and I’ll see if we can get you sorted

  • ClareMcGee80
    Clare McGee (@ClareMcGee80) reported

    @zoom_us @MMaryMcKenna Therein lies the problem. Haven’t had any issues before

  • sayitchowda
    jc (@sayitchowda) reported

    It would be a real bummer if @zoom_us went down tomorrow...because this whole “snow days mean **** now” is kind of their fault.

  • ClareMcGee80
    Clare McGee (@ClareMcGee80) reported

    @MMaryMcKenna @zoom_us Settings set as record speaker view, recorded in gallery view - not sure if issue is because it recorded to cloud rather than local..There must be a fix for it though, any ideas? 🙏

  • lesleywhiteman
    Lesley Whiteman SM (@lesleywhiteman) reported

    Hi @zoom_us I hosted my 1st zoom meeting last night and was offered the chance to schedule another without the 40 minute limit. I've tried to, but it won't schedule - I'm just getting the moving circle of dots. Can you help?

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