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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Obdach, Styria 1
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • kdotjarv
    Kwame (@kdotjarv) reported from Miami, Florida

    @Eudaimoniash @zoom_us I’m down

  • Chiebuniem_
    Pa5calOka4 (@Chiebuniem_) reported

    @zoom_us !!!!! fix up!!!!

  • tobyrolph
    Dayz_out (@tobyrolph) reported

    @zoom_us it appears the video on a zoom call via a mobile still has a 4:3 cut out. Is there a fix for this?

  • ClayBroomes
    Clayton Broomes Jr (@ClayBroomes) reported

    Unacceptable @optimum. Your system problem is preventing my kids from attending their @zoom_us classes for school. During normal conditions when kids are back in school? Fine! Not during pandemic lockdown. You should compensate your customers for this @OptimumHelp #optimumfailure

  • amoration
    𝓮𝓿𝓸 🦋 (@amoration) reported

    I'm due to be leading a @zoom_us workshop on virtual events right now - somehow the OnZoom system deactivated my account, leaving me unable to host, produce or refund workshop attendees. I can't get a person on the phone. Help? I've been a customer for years on 3 accounts.

  • spiritgodess
    Bonnie Fladeland (@spiritgodess) reported

    @zoom_us Shutting down computer without leaving the meeting.

  • RAYCATENA1
    Martin (@RAYCATENA1) reported

    @zoom_us Zoom is terrible. I use skype!

  • AhmetErdemErgin
    Erdem Ergin (@AhmetErdemErgin) reported

    @zoom_us Count down

  • ArmisteadIsaac
    AngelChavezS59Civ59 Blue Angel 5 (@ArmisteadIsaac) reported

    @zoom_us Zoom is not working somewhat, I keep getting kicked out every 5 minutes #broken?

  • JButlerHarner
    Jason Butler Harner (@JButlerHarner) reported

    @zoom_us Your customer service for PRO accounts t’aint good. Like not at all. 👋🏼

  • ee_morton
    306 Landslide Blowout Historic (@ee_morton) reported

    @zoom_us Actually, 2020 didn’t test nearly enough of us. That was the problem.

  • patlouiswilkie
    Patrick Wilkie (@patlouiswilkie) reported

    @otter_ai @zoom_us I believe this only works for FUTURE recordings, not PAST. My issue with @zoom_us pertains only to the BULK EXPORT of Cloud Recordings!

  • RandomlyTaylord
    Taye Bruggz (@RandomlyTaylord) reported

    @zoom_us why does the Mac client crap out half the time? My kid has 4 meetings a day. How are we supposed to be on time if I have to log into the service from 4 devices before I can get into meetings I was literally in TODAY?

  • jeremycady
    𝙅𝙚𝙧𝙚𝙢𝙮 𝘾𝙖𝙙𝙮 (@jeremycady) reported

    @CJheartart @zoom_us I'm not saying it is a systemwide issue. Might just be an issue with my account.

  • LewisThorp
    LEWIS ☕ (@LewisThorp) reported

    Hi @zoom_us I keep getting this issue whenever I use zoom where the screen flickers every 30 seconds or so? I rlly don't know how else to explain it. Any ways I can fix this?

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