Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Ortega ✊
(@PodcastHelper) reported
@MathewPassy @zoom_us Muting was one of my theories but someone else indicated that they still had issues. However it sounds like, via @brassybroadjen, that muting is the issue and when left alone sync will still be affected however not as much. Thx for the insights!
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Governor Dale Wolf
(@governor_not) reported
I can’t wait to lock yinz down tomorrow over @zoom_us. #NerdKingFlex
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Greg Vann
(@GregVannDEP) reported
from
Louisville, Kentucky
I think I speak on behalf of everyone when I say this: @zoom_us, you have had enough time to fix the issue with playing videos on Zoom calls.
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Rev Ciancio
(@RevCiancio) reported
Hey @zoom_us to say Im let down by your customer support is gross under statement. I have a paid account. There was a glitch and even upon sharing my receipt, they cannot help restore my account. Thanks for screwing up my work days. Happy to DM you the script.
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Ryan
(@RyanChadha) reported
Anyone else from India has a real problem making payments to @zoom_us? Tried 3 cards and all have been declined, plus I am only able to communicate via email with a very dumb AI who keeps sending me a payment link #FML
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Keith McMenamin
(@PhillyKeith) reported
@zoom_us Help! Major issue after upgrading macbook to Big Sur. I can't use a virtual background and this is a theme for an important meeting in the morning. Msg in zoom is "your device requires a green screen to support virtual backgrounds". Tried all listed fixes. HELP!
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Ray Ortega ✊
(@PodcastHelper) reported
@SoundSpeedsYT @zoom_us Nope, all the tracks the same and based on replies, it doesn't sound like an uncommon problem.
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Sound Speeds
(@SoundSpeedsYT) reported
@PodcastHelper @zoom_us I've never heard of that before. The audio doesn't sound sped up or slowed down, does it?
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🎙 Mathew Passy 🎙
(@MathewPassy) reported
from
Cherry Hill Mall, New Jersey
@PodcastHelper @zoom_us @brassybroadjen True. I’ve still had minor sync issues. That’s probably connection or processing power glitches. It can happen with any of these platforms.
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SuperDre
(@SuperDre) reported
@TheRightPlaceGR @zoom_us Ugh an internet outage literally right when Birgit was talking about how we need better broadband access in the area lol back up and running!
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👋 Justin Mitchell
(@jmitch) reported
@rowantrollope @lennysan @zoom_us Prices are fine. Problem is people just share accounts
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Olivier Dierickx
(@OliDierickx) reported
@zoom_us I am f-e-d- u-p with your 'I am a not a robot' each time I have to login to your website for my account I loose 3+min checking for 'fire hydrants' etc... Having to do it more than 2 times is a NONSENSE! You are decreasing the chances that I come to buy anything from you
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Carol Barash
(@CarolBarash) reported
This week my friends and colleagues in China are having trouble logging into @zoom_us. I’d love to hear from folks who have figured out a kluge or work-around for this recurrent problem. Thanks!
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RedFoxe
(@RavmanIT) reported
@satyanadella buy @zoom_us fix @MicrosoftTeams video issue
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Yue-Ting Siu
(@TVI_ting) reported
Hey @zoom_us are there any updates soon to fix what Big Sur broke? I’m unable to run any virtual backgrounds since updating - the whole system locks up. Pls help, thx
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