Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • SPoulton Simon Poulton 🐙 (@SPoulton) reported

    Does @zoom_us suck for anyone on a Macbook else after upgrading to Big Sur 11.2? It takes me like ~4 mins to join any call (via desktop app) & I don't have this issue with any other platforms.

  • JesseZurawell Jesse Zurawell (@JesseZurawell) reported

    @zoom_us sucks; it takes forever to find a goddamn recording, and it ain't due to user error.

  • LucyJoyMorris Lucy Joy Morris (@LucyJoyMorris) reported

    @zoom_us why can some of my meeting attendees not hear my shared audio when others can? Never had this problem before with the same devices and accounts. Is this a bug?!

  • KiwiDaveC David Cumin (@KiwiDaveC) reported

    @JulietMosesNZ Purely for the sake of public health, I hope @zoom_us and others are working on the issue if it hasn't already been solved.

  • jdsermu Juan David Serrano (@jdsermu) reported

    @zoom_us @JharnaPariani Had the same issue and fixed it by running the installer as administrator (right click + run as administrator)

  • justseanmark Sean Mark (@justseanmark) reported

    Thanks @zoom_us, ruined my attendance with "Error:1132"

  • Lesley_Uzzell Lesley Uzzell (@Lesley_Uzzell) reported

    @zoom_us Some were in, some not. I wasn’t sure of the process as I have to ‘claim host’ as someone else in the organisation set the session up. Most got in eventually, some not at all. Those who had error first off changed device. That didn’t work for others

  • TheHijabiApollo j 🧸 (@TheHijabiApollo) reported

    Petition for Zoom to let us slow down a recording, I did not choose to have this professor who raps formulas. @zoom_us

  • itsme_iramcito Iram Arce (@itsme_iramcito) reported

    @zoom_us , the servers down in my NROS 310 class. Get to it 👏🏼

  • Shivani07974822 Shivani Ahuja (@Shivani07974822) reported

    @zoom_us Hlo I am using zoom app on I pad pro .when I share my screen with kids I don't see their faces and my video also stop.could you please help me

  • TechKenji KenjiiscoolYT (@TechKenji) reported

    @Google @zoom_us please add a way to turn down video call audio without turning down all audio im tryna edit some videos not listen to some asmr yoga with laggy *** punk rock playing in the background

  • drewloewe Drew M. Loewe (@drewloewe) reported

    @zoom_us Consider adding an audio notification when breakout room participants ask for help? I try to track the on-screen notifications, but when I am bouncing around screens and groups, audio would reinforce the notification and avoid possibly overlooking a student. Thanks.

  • GinLessIsMore Ginger 🦋 (@GinLessIsMore) reported

    @zoom_us Why can’t a host have Spotlight control in a breakout room? Please! Help out the reading specialists. 🙏🏻

  • AgileWaters Rick Waters (@AgileWaters) reported

    Does anyone else have CONSTANT problems with the integration of @Zoom_US when creating an @Eventbrite event? It's SO frustrating! (and fragile)

  • Merenub Brandon Galbraith (@Merenub) reported

    @zoom_us had multiple meetings this week where some attendees could not hear shared sound while others could. A sharer specific issue, as I was able to share successfully to everyone. Had others reach out with same issue. Wondering if there's a solution or something we can check?

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