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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • claudiaalick
    claudiaalick (@claudiaalick) reported

    @webcaptioner @zoom_us Waaaait. Is this function where you can embed the caption in the zoom? I need more details. Even if it’s not working perfectly I need this service

  • ebrosenbaum26
    Elizabeth R (@ebrosenbaum26) reported

    I shouldn’t be surprised that I’m having way too much trouble trying to delete my old @zoom_us account after an email and name change. Even their “contact us” support form is ridiculous... #Zoom2020 #virtualeverything

  • bookoisseur
    rachael (@bookoisseur) reported

    Anybody having a weird issue with the latest @zoom_us update? My stepmom suddenly can't control a meeting with more than 16 participants. Like her ipad goes nuts. She's emailed them 3 times and gotten no response, and yes she pays for her account. Please help me I'm very tired.

  • _steve2_
    Steve Mahoney (@_steve2_) reported

    Given I'm on Big Sur I get the error that @AppleSupport can't verify the application for malicious content with @adobe PhoneGap The provider has to supply an updated version The same error happens with @zoom_us An issue with using the latest and greatest OS

  • JoGibney
    Jo Gibney 😷😻🧀☕📱 (@JoGibney) reported

    @zoom_us hi! Is there a way to give cohost access to set up breakout rooms? Despite your help centre saying cohost has same access as host, cohosts can't set up breakout rooms. Is there someone I need to change in setting? Thanks

  • ykyungkyoto
    Yung Kyoto (@ykyungkyoto) reported

    @zoom_us please make a glitch so I can get out of my classes

  • EastGlacierMT
    Judy A. Jones (@EastGlacierMT) reported

    @ShelettaIsFunny @LovaasInstitute @zoom_us Time for IPads! Have not touched my desktop in years, and rarely open the MacBook anymore. I even sleep with my IPad for those 3 am questions I have to look up! Never a problem other than cracked screens....🇺🇸🚀

  • rahuld__
    Rahul Desai (@rahuld__) reported

    @zoom_us I'm trying to understand the feasibility of this use case: Alice has a Pro account. Bob has a Free account. Alice wants to schedule a meeting for Bob, who is NOT part of her company. She wants to enable Bob to host the mtg w/o having to start it herself. Can you help?

  • Zockmelon
    Kristy Schirmer (@Zockmelon) reported

    Help! Can someone with a Zoom subscription please tell me if you create a new meeting, can you see the 'requires registration' button? I swear my button has gone missing, all the help/support pages say nothing about this check box disappearing. @zoom_us or anyone - please help!

  • US_of_the_West
    🇺🇸🇮🇱🇭🇰🇹🇼U.S. of the West🌐🦅 (@US_of_the_West) reported

    @zoom_us FIX THE MAC CLIENT ON BIG SUR!!!

  • rlpb110
    Rachel Billington (@rlpb110) reported from Guildford, England

    Clever Twitter friends. Any idea how to solve @zoom_us probs for Mum&Dad? Each time they can’t turn camera on & all we can see is a crossed out camera symbol. They can see us & we can hear them. All settings have been checked - they say. Got to sort it b4 Christmas #zoom #help

  • onoffre
    JuanFer (@onoffre) reported

    @zoom_us There are problems to download 32 bits version of Zoom Client for linux

  • DrBrandyMath
    Dr. Brandy Wiegers (@DrBrandyMath) reported

    Newly discovered @zoom_us issue... running noses. Making sure you have the mute and video-off buttons correctly coordinated so that the faucet that your nose has become is not the thing the provost remembers about you.

  • pictor
    Mike Schilder🇨🇦 (he/him) (@pictor) reported

    @zoom_us Zoom on my new M1 Mac is having major issues on sound. It can't use my system sound at all (just gives me an error). If I connect AirPods, they work fine, so I am doing that, but was wondering if this was a known issue and you are working on it.

  • nathapolitico
    Danielle N Scott (@nathapolitico) reported

    @zoom_us Q:I use video timers (YouTube or online stopwatch). I used to be able to keep these sites up as my shared screen & go to a different page & monitor student work & the timers still run. Now when I do it the timers pause for participants or goes black (in Slides). Can we fix this?

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