Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Berkeley, CA | 1 |
| Toronto, ON | 1 |
| Faribault, MN | 1 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Markus
(@iaremarkus) reported
from
Port Elizabeth, Eastern Cape
I submitted a @zoom_us support request 4 months ago. Best I've gotten is a bi-weekly email apologizing for the wait. I give you money every month. I thought I'd at least get a *tiny* bit of help 😞
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Simon Goodyear
(@simongoodyear) reported
from
Edinburgh, Scotland
Locked out of my @zoom_us account for over 6 months despite continuing to be charged. And yet still another automated email to ask if I want to close my ticket. NO - I want access to the service I paid for.
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Karina Quintero
(@karinaquin) reported
from
Germantown View, Maryland
@zoom_us Hi, some problem with the server this morning?
-
Latish Reed
(@dr_lreed) reported
from
West Allis, Wisconsin
@zoom_us Is the HARDEST to get help from. I paid for an upgrade and can’t get anybody on the phone!!!
-
Dante Elephante
(@Dante_Elephante) reported
from
Goleta, California
Really cool that @zoom_us customer service is only available to business accounts even though I'm paying for their service. Wack
-
Heather Sternshein
(@hsternshein) reported
from
Durham, North Carolina
@zoom_us The people demand a button down shirt filter!👚 👕 👔
-
Fricky C
(@fbenton25) reported
from
Indianapolis, Indiana
@AP Just do it via @zoom_us and make certain only one mic is on at a time. Solves all problems
-
Robert Newman
(@robertnewman) reported
from
Ealing, England
.@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?
-
Gareth Manning FCIHort
(@GarethManning2) reported
from
Shrewsbury, England
Can anyone @NortonSecured tell me if there are any obvious issues with Zoom? Ever since signing up I seem to be getting a lot more phishing emails. Could it be simply coincidence? @zoom_us
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Edward Vargas 🇩🇴🇨🇦
(@EduSempai) reported
from
Richmond, British Columbia
@zoom_us You have to improve your customer service experience, I have been trying to upgrade our corporate pro account to business for two days with no success. We have been paying you for 4 years.
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Abhishek Agnihotri
(@baabio) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Help me with the ticket. I am struggling since a week
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Scott Ellingson
(@mremathteacher) reported
from
Fresno, California
@CorbinL45 During the @zoom_us academy, they said cameras on should NOT be a requirement in synchronous class instruction. So many privacy issues. For 1:1 meeting, I'm leaning towards camera on, if possible.
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Myrna Widlend
(@MyrnaWidlend) reported
from
Brisbane, State of Queensland
@zoom_us Please have someone call me in relation to my questions I have now sent 9 emails absolutely disgusted with your customer service !!
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TC McCarthy
(@TC_McCarthy) reported
from
Queens, New York
.@zoom_us my Bluetooth headphones work great with every application on OSX except Zoom. They test fine in zoom but disconnect as soon as I join a call. Lots of reports of this on google. Any fix?
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Walkerjones
(@Walkerjones31) reported
from
Cemaes Bay, Wales
@zoom_us can’t login to Zoom I have an error code 1132 help ?
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