Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MakesPeopleCry MakesPeopleCry (@MakesPeopleCry) reported

    @Google So, big Fan here. But, not sure how to feel about the lackluster that is #GoogleMeet. My kids been using it for school for the past 60 days. YOU guys won't believe the endless nonsense. It's very frustrating as @zoom_us doesn't have those issues.

  • ebrosenbaum26 Elizabeth R (@ebrosenbaum26) reported

    I shouldn’t be surprised that I’m having way too much trouble trying to delete my old @zoom_us account after an email and name change. Even their “contact us” support form is ridiculous... #Zoom2020 #virtualeverything

  • crabbyeroldman crabbyoldman (@crabbyeroldman) reported

    I wish @zoom_us would fix menu to shoe always. I forget then have to find mute when told I’m muted. Why is it a good idea for people not to have menus so they can check mute easily. What’s with app designers’ obsession with hidden menus it’s not as functional & takes time

  • PowerTalkLondon n beauchamp (@PowerTalkLondon) reported

    @zoom_us Having trouble starting a meeting - is there an outtage? Based in London if that matters.

  • bookoisseur rachael (@bookoisseur) reported

    Anybody having a weird issue with the latest @zoom_us update? My stepmom suddenly can't control a meeting with more than 16 participants. Like her ipad goes nuts. She's emailed them 3 times and gotten no response, and yes she pays for her account. Please help me I'm very tired.

  • ajarii_ Hey, i'm Amiree' (@ajarii_) reported

    @zoom_us can u shut down for a week?

  • azexus1 ↼⏦ΛᏃΞXᏌS_1⏦⇀ (@azexus1) reported

    @zoom_us Terrible meme but you're making progress.

  • twobluecats dean s barron (@twobluecats) reported

    @DrTomFrieden @missb62 yes, agreed, in my #statistical opinion. closing airports until 01feb2021 might help, too. refund all tickets. people who can afford to fly can afford to @zoom_us and those that cannot should be given free internet and computers.

  • rahuld__ Rahul Desai (@rahuld__) reported

    @zoom_us I'm trying to understand the feasibility of this use case: Alice has a Pro account. Bob has a Free account. Alice wants to schedule a meeting for Bob, who is NOT part of her company. She wants to enable Bob to host the mtg w/o having to start it herself. Can you help?

  • justsayinman Deon Irvin (@justsayinman) reported

    @zoom_us you guys should suspend Jefferson Parish Public School System until they fix the record of Ka’Mauri Harrison. They used your platform to taint his school record, they need pressure to do the right thing. Through your platform the contend a home is apart of the school.

  • rlpb110 Rachel Billington (@rlpb110) reported from Guildford, England

    Clever Twitter friends. Any idea how to solve @zoom_us probs for Mum&Dad? Each time they can’t turn camera on & all we can see is a crossed out camera symbol. They can see us & we can hear them. All settings have been checked - they say. Got to sort it b4 Christmas #zoom #help

  • EdnitaJai ⋆ 𝐸𝒹𝓃𝒾𝓉𝒶 𝒥𝒶𝒾 (@EdnitaJai) reported

    @Chime @zoom_us I’m trying to understand why my bank account was closed and you guys are keeping the money? Support won’t give me any information and are referring to a section 9 where there is no section 9 in the deposit agreement! Fix this!!!

  • mindlessbum mindlessbum (@mindlessbum) reported

    @thehappyvirgo @zoom_us Tomorrow LA shuts completely down find cookie tookie she in the streets like you

  • pictor Mike Schilder🇨🇦 (he/him) (@pictor) reported

    @zoom_us Zoom on my new M1 Mac is having major issues on sound. It can't use my system sound at all (just gives me an error). If I connect AirPods, they work fine, so I am doing that, but was wondering if this was a known issue and you are working on it.

  • GKmediaBUZZ Greg Kahn (@GKmediaBUZZ) reported

    Had major issues with @zoom_us calls this past week. Folks couldn’t get in, connection was poor, etc. Anyone else?

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