Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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MikeyD08
(@mdepasquale08) reported
from
Eatontown, New Jersey
Calling all @backstreetboys and fans, I need you help..June 1st is my one year anniversary and my plans got ruined because of quarantine...if I could get any of the @backstreetboys to @zoom_us with her I would gane extra credit points with my amazing girlfriend #backstreetboys
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Prof. Manish Thakur
(@2601Manish) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us quarter was crazy town: - Sales grew 170% - 769 customers paying them $100k+ annually, +90% - 20x increase in meeting minutes. From 100 billion hrs in January to 2 trillion hrs in April. - #AWS added thousands of new servers for days in a row to help meet demand.
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Zeno Popovici
(@ZenoPopovici) reported
from
Sibiu, Judeţul Sibiu
@RemusBaltariu @figma @1Password @Dropbox @HelloSign @zoom_us @awscloud @github @figmadesign Using 15+ services. Every month I have to painstakingly login to about 9 of them and click trough multiple windows and download the invoice. What they send via e-mail is incomplete. It’s an extra step I should not have to do. Figma is the worst offender e.g. adding company info.
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Robyn Murphy
(@mrsmediamom) reported
from
Owings Mills, Maryland
@zoom_us @craigmwood Same. Ticket sent twice. Priority high. No replies. Please help #5616539
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IAmPete
(@PIniomor) reported
from
Abuja, Federal Capital Territory
@zoom_us is down!
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Tamara✨
(@_tsweets) reported
from
Hattiesburg, Mississippi
@_ImKant @jarriusadams @zoom_us Right! One thing my professor did was make the meeting private so you can only access it if the organizer approves. That might help future meetings.
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Pravin (rhymes with ravine)
(@ppk007) reported
from
Palo Alto, California
@stevesi @zoom_us I'd settle for their customer service to respond. We upgraded to a corporate account and though I accepted the invite and signed up I still have a basic account.
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Pawan Dhera
(@pawandhera) reported
from
Ulhasnagar, State of Mahārāshtra
@camilaelayda @zoom_us Yes, since noon there was an issue.
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𝔸𝕓𝕓𝕪 𝕊𝕔𝕙𝕦𝕓𝕒𝕔𝕙
(@ahhbeegayle) reported
from
Lenexa, Kansas
@TeriL1974 @zoom_us No kidding! 👊🏻 No wonder their customer service is impossible to reach hahha
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Roger Bristow
(@Rev_Roger) reported
from
Bromley, England
@pcdvicar @ChurchTimes @zoom_us @SeeOfRochester We struggled through ... serious issues with sound and video and we lost several of those who tried to join us. I was quite relieved to know that it wasn’t just me ... 😉😂
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Ruby Fremon
(@IAMRUBY) reported
from
Redondo Beach, California
To be specific... Myself and my clients are having issues connecting sound. Under preferences, it will show where the sound is meant to come from, but no sound. And, clients are getting booted off calls. @zoom_us help! I have a Pro account and am a LONGTIME client.
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➖
(@Pizza_Princess1) reported
from
Santa Fe Springs, California
In March, I purchased a plan from @zoom_us and when I tried logging in for a second time, my plan had disappeared! I tried calling but it said “your plan doesnt support phone call customer service” so I submitted a claim to them via email and never got a response.
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Shegzy Billions - Greatness is a Marathon
(@callmeshegs) reported
from
Ikeja, Lagos State
@zoom_us I can't find enable custom live streaming service on my account .. How can I resolve this
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @RevdEmmaGoldby @vahva @zoom_us Nope, it was an OBS set up issue. I failed to include the audio stream into the scene. My mistake but the rest was fine and I worked it out pretty quick.
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Habibur Rehman
(@habiburbarakati) reported
from
Udaipur, State of Rājasthān
@zoom_us Hello I am from NGO @msoofindia trying to register to held a meeting for our member students but unable to do. Kindly help to register pro for atleast 1000 students,because we provide career (study and job oriented) guidanship throughout India for Free.
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