Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Panos Vouzis
(@pvouzis) reported
@Stefanogridelli @zoom_us I have Google WiFi but still having issues on the far corner of the house. I am trying to verify if cabling would fix all that. If it does I will pull cables.
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reis
(@reispectful) reported
@zoom_us fix ur ****, i swear my **** gets unmuted randomly whenever I’m singing
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Hedwig Spitzer - intérprete y traductora
(@hedwiglugaro) reported
@ABiesiedin Sadly, not for the inclusion of all #Terps not working from a hub. Once we were 3 teams of #Terps and one was blind. He couldn't work on platforms. The best was @zoom_us. He could get to being assigned as a #Terp but couldn't click on the accept button. He had to be replaced. Sad
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Katy Weathington 🏳️🌈
(@KatyCantSpell) reported
Is @zoom_us absolutely broken for anyone else right now?
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Lady Di
(@Ova_Dia) reported
The students who miss class are the most underserved. They shouldn't be punished because their school district is under water and can only afford the free version of your service @zoom_us
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Dewuxx
(@Dewuxx) reported
Yo @zoom_us figured I’d tell y’all, Sense ur application already has so many problems, it minimizes anything I have full screen very 30 seconds(ish)
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Eduardo Munoz
(@eduardomc) reported
What a terrible user experience. Forcing users to upgrade to latest version before opening Zoom. I lost the first 8 minutes... @zoom_us
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charu chandna
(@charuc47) reported
@zoom_us I have bought premium subscription of Zoom Account but the host is unable to share any file during a meeting. Kindly help!!
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Gary R✪SS
(@garymross) reported
No wonder Zoom @zoom_us is so much more popular than @Cisco WebEx. The whole point of web conferencing is it crosses borders. Live in Japan & WebEx only offers Japanese as the language. How can the team of a tool that so fundamentally about communication not get this basic issue
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Victor Escorcia - #NHSCovid19App #wearmask 😷
(@3scorciav) reported
Oh great #twitterverse, has anyone tried speed dating apps? I heard that one kinda fix the cocktail party issue where @zoom_us falls short I also heard that @Webex allows to create bubbles during meetings hasn't heard about an app to host online cocktail parties comments?
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Mark Pilipinas
(@Mr_redjumpsuit) reported
from
Aulnay-sous-Bois, Île-de-France
@zoom_us our group is trying to access our zoom account but it keeps having an error? What ahould we do?
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Rampravesh pal
(@Rampraveshpal7) reported
@zoom_us plz give at least 60 min free in this pandemic situation to talk with our students. we are facing many problems in online study. No one see the ground situation. Our students .......
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Tino
(@tinofotos) reported
Dear @zoom_us Team! My wife is a K-12 teacher in Germany and has registered with Zoom. She has filled out the form to apply for the 40-minute limit to be removed. Unfortunately it did not work. Can you help?
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Marla Carfizzi
(@MarlaCarfizzi) reported
.@zoom_us Hello. I have been having issues with the client all day. It says Error 5003. I have uninstalled, reinstalled, restarted my computer, tried wifi and hotspot. Nothing has worked. I can still access my meetings through the website. Please help!
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Anand Vishwanath
(@anand003) reported
NBN down 😑. No idea why and earliest technician available from @NBN_Australia @Telstra is 48 hours from now. Dreading 2 days of @zoom_us calls on 4G now 🥺! Crappy telco infrastructure is probably the single biggest deal breaker to remote work in Australia.
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