Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • irl allisonb (@irl) reported

    slack is down. now im just waiting for the collapse of @zoom_us and @Outlook. it’s still early you can do it

  • ValerieMcN Valerie McNamara (@ValerieMcN) reported

    @zoom_us I have a basic account. I am not able to use my Bluetooth headphones with Zoom on Portal. Others seem to be having the same issue. Is there any fix on the way?

  • Fan99Go GoBillsFan99 (@Fan99Go) reported

    @SlackHQ is down. What are the odds @zoom_us follows and we can all try again tomorrow? 🤞🤞

  • sumitngupta Sumit Gupta (@sumitngupta) reported

    So many habitually late people panicking that they can't say they're going to be late for a @zoom_us call because @SlackHQ is down... and will now show up on time.

  • HanksJar Jar Hanks (@HanksJar) reported

    Hey @zoom_us your customer service SUCKS!! #CustomerService #CustomerExperience #zoom

  • jawaid_mr WRESTLING (@jawaid_mr) reported

    @zoom_us Very disappointed you did not twitter me back very very bad customer service😡

  • HanksJar Jar Hanks (@HanksJar) reported

    @zoom_us your customer service sucks! #CustomerService #CustomerExperience #zoom

  • laypishina laypish (@laypishina) reported

    @meanjoegnd @zoom_us Same here and I have online school and I literally can’t find anything to help me

  • adammosscomedy Adam Moss (@adammosscomedy) reported from Manchester, England

    @zoom_us hi zoom got connection issues... I've uninstalled and reinstall, I've taken all the security proxys off including 3rd party ones etc.. But still won't connect any other advice?? errors 104103.. I've done all ur website advice...

  • ekhiatt Emma H. Wilson, PhD (@ekhiatt) reported

    @zoom_us I received an email on 12/9 indicating “someone would be in touch” regarding my inquiry into HIPAA-approved zoom. No further communication in nearly 1 month—was excited to get up and running ASAP, now rethinking due to poor customer service at @zoom_us #zoom

  • JackSchoolrock1 Jack (@JackSchoolrock1) reported

    @zoom_us Why can you scream share A movie on your Service

  • mshu8 Marisa (@mshu8) reported

    @zoom_us Like the update but big problem: why can't I see that someone joined the waiting room if I am in a breakout room. I used to be able to.

  • linasigns Dr. Lina Hou (@linasigns) reported

    @gab_hodge @zoom_us @soaringsan I can work with one device too. My biggest problem is that I have no way of viewing my presenter’s notes so I read them on a separate device. 😬

  • soaringsan Sannah Gulamani (@soaringsan) reported

    @gab_hodge @linasigns @zoom_us Hmm I could try that but difficult if session is interactive? Or if interpreters need to clarify something with me whilst presenting? It seems not a host issue or gallery issue from what we've tested so far.

  • Xclusivekesh Kesha Brooks (@Xclusivekesh) reported

    Wouldn’t mind if @zoom_us decided to be down today! Lol y’all ain’t got no problems y’all want to solve?

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