Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Hastings, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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geniusjoa
(@geniusjoa) reported
@zoom_us Hi!, Good morning, I cannot view the webinar scheduled from the site, however from the desktop app it is possible to view the webinar ... Please help.
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Clay Jenkins
(@JudgeClayJ) reported
@bkharmony I had a @zoom_us with @WhiteHouse tonight asking for their help. They will help push a bill in Congress to give relief to consumers with their energy bills in situations like this.
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Prof. Emily Rice, Ph.D.
(@emilylurice) reported
@KarenLMasters @zoom_us When you’re logged in, click “Join”, and click the arrow at the right of the Meeting ID window, a drop down of your ten most recent meetings should appear! (This is my lifeline)
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Judy Savitskaya
(@heyjudka) reported
@AndreaCoravos @Calendly @zoom_us It does for existing meeting types (you configure in the meeting type editing form), but won't do it for ad hoc meetings. This is a known issue for a while now. Suggest setting up standard 15, 30, 45, 60 min meetings with the zoom link included and use those as "ad hoc"
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Keith Redding
(@tigerflyboy78) reported
@zoom_us or you can even use my personal email to fix it which is associated with this twitter account
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Mary McKenna
(@MMaryMcKenna) reported
Does anyone in my network know if it’s possible to get help from a real person at @zoom_us or is all their help provided only by chatbots - we are stuck re the presentation format of an event recording we have already made - pretty please someone 🙏🙏🙏
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Keith Redding
(@tigerflyboy78) reported
@zoom_us can someone please contact me, I need help with my account I left you a DM PLEASE!!
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Corinne 🐀❤️🐅
(@sheepyshu) reported
@alexa99 @zoom_us What happened here Alexa blink twice if you need help
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Anna Fields
(@RebelDebutante) reported
@zoom_us And yet I had to restart my Zoom meeting three times today due to persistent sound issues. Weird!
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Keith Redding
(@tigerflyboy78) reported
@zoom_us I'll do whatever ya need me to do just want to fix this
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Sharath Abraham
(@SharathSAbraham) reported
Anyone else using @intel NUC 815 BEH units for their @zoom_us Rooms and having issues where it just crashes frequently? These are certified units so wondering why the units keep crashing
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Lwchlab
(@BariumSodiumNa) reported
@IHateCicero Hi this is @zoom_us support how can we help?
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Soraya Nair
(@sorayanair_) reported
Help! @zoom_us I have accidentally paid for an annual Pro subscription when I meant to have a monthly one and I have been charged £167! How can I cancel and get a refund????
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Anna Fields
(@RebelDebutante) reported
WTF is going with @zoom_us today? terrible issues
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FunkyBob
(@BunkyFob) reported
@zoom_us is there some option to stop you from hiding the login window? It's frustrating to have to repeatedly switch back to it as the meeting starts, trying to log in as the meeting spews windows...
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