Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Hastings, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Raumpionier
(@Raumpionier) reported
@zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.
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Dr. Felisa Reynolds
(@felisa_reynolds) reported
Soooooo @zoom_us is down for us @Illinois_Alma?
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Anastasia Piliouras
(@anapiliouras) reported
@MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...
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TheRealPomax (@TheRealPomax@mastodon.social)
(@TheRealPomax) reported
Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.
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bson 👨🏼💻
(@b_son4) reported
from
Manteno, Illinois
@zoom_us fix your **** or @Xfinity fix your **** someone fix some ****
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Lorena M. Olaya A.
(@L0laya) reported
@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time
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Urbano Network
(@urbanonetwork) reported
I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know
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Jerome Klodzinski
(@t04f) reported
@bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.
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Hempfy
(@Hempfy_Swiss) reported
@GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄
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Keith Lee
(@KeithRichardLee) reported
@bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub
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Kayla’s HiFi Club
(@KaylaBlais2) reported
@zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update
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Christos Karamanolis
(@XtosK) reported
@bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.
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FunkyBob
(@BunkyFob) reported
@zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!
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Keith Lee
(@KeithRichardLee) reported
@bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢