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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hayward, CA 1
Bristol, England 1
Crewe, England 1
Omemee, ON 1
Perth, WA 1
Noida, UP 1
Coventry, England 1
San Carlos, CA 1
Conshohocken, PA 1
Cranberry Township, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • BanuZafi
    Zafi (@BanuZafi) reported

    @zoom_us i need a help

  • juparopla
    Juan Pablo Rodas (@juparopla) reported

    @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

  • Juan_Kinda_Guy
    Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported

    @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

  • leeannindonesia
    Ann Lee (@leeannindonesia) reported

    @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

  • henzet_79
    Hendy (@henzet_79) reported

    @zoom_us hi, i cannot login to my zoom account

  • MoodieStrat
    Andrew J. Moodie (@MoodieStrat) reported

    is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

  • derekmajor
    Derek (@derekmajor) reported

    @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

  • saxeeosayande
    MattBling (@saxeeosayande) reported

    @zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.

  • KaylaBlais2
    Kayla’s HiFi Club (@KaylaBlais2) reported

    @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

  • andre_biernath
    André Biernath (@andre_biernath) reported

    @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

  • larsboehnke
    Lars Böhnke 🚀 (@larsboehnke) reported

    @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

  • usableknowledge
    usableknowledge (@usableknowledge) reported

    @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

  • oohnohyun
    𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported

    @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

  • mmagbee
    Matthew Magbee (@mmagbee) reported

    Ok folks … @zoom_us is down. Go home. Today is canceled.

  • skullady_malady
    Skull Lady, Annoying Libertarian (@skullady_malady) reported

    @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

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