Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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The Force Ghost of Christmas Past
(@GameChaplain) reported
Just wondering if @zoom_us has capabilities to provide support during a meeting if a participant appears to be in health or medical distress? I just had someone present with stroke symptoms and was concerned. What if there was a cardiac issue? Witness to domestic abuse? Etc?
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Seth
(@DrSethMurray) reported
@LucasAHaag @zoom_us I understand how this could lead to a lot of problems, if you were saying things about someone late they might perceive as derogatory. But in many meetings, the positives outweigh the negatives IMHO so a toggle switch might help.
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Ms. Teixeira
(@Ms_GTeixeira) reported
1 of 2 @zoom_us, you have our souls, it is true, and we depend on you. But after two weeks of asking for help, even have a customer assistant INSIST a feature I had been using (and is now missing) 'did not exist' (I proved him wrong with a screenshot)...I'm still in the dark
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Neeraj Deshpande
(@nadeshpande) reported
.@zoom_us trying to upgrade my account to Pro. You are giving only USD currency option in India and then asking for billing info to change. I cannot change my billing address to US nor can I change currency to INR. Absolutely pathetic service from chatbot and billing team
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
I am so sick of @zoom_us. Surely designing a piece of software that doesn't crash every time you try to use it alongside a search engine isn't too much to ask? My computer can handle recording software so it's not a ram issue.
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Neil Littlejohns
(@nlittlejohns) reported
Anyone else having trouble with @zoom_us right now?
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Elinne Becket
(@bielleogy) reported
@robertiafe @zoom_us Multiple logins as in same login on 3 diff devices, or 3 logins on the same comp?
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RedFoxe
(@RavmanIT) reported
@satyanadella buy @zoom_us fix @MicrosoftTeams video issue
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Rev Ciancio
(@RevCiancio) reported
Hey @zoom_us to say Im let down by your customer support is gross under statement. I have a paid account. There was a glitch and even upon sharing my receipt, they cannot help restore my account. Thanks for screwing up my work days. Happy to DM you the script.
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Kara Foster
(@RunGalRun) reported
@Passion4PhysEd I wonder if it would help if students could only see you, and you could see everyone? So their cameras were one way? @zoom_us
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Pooja Rai
(@PoojaGrey) reported
Hello @zoom_us ~ Is this how you work? We have been trying to either cancel our subscription or change the plan, yet there is NO mode whatsoever. Tried, bot, calls and mails, multiple times. Please RESOLVE immediately, as we feel let down by your opaque system! #Zoom #fraud
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S Nicole
(@kokoandjune) reported
@zoom_us Here’s an idea for your next update- the ability to hover over the play/pause button and see when you’ve pressed play then pause or stop. I need this info for work, but sometimes I’m in such a rush I forget to write down when going back on record.
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Ganatra sir (Economics lectures)
(@GanatralalitH) reported
@zoom_us From India. Vivo Y50 device. Inspite of uninstalling and reinstalling I'm unable share screen. Green button is not responding. Solve the problem.
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F
(@bingewatcher) reported
@zoom_us hi I recorded a meeting on android. With a free account and co host permissions. I am unable to find it. Help?
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Yue-Ting Siu
(@TVI_ting) reported
Hey @zoom_us are there any updates soon to fix what Big Sur broke? I’m unable to run any virtual backgrounds since updating - the whole system locks up. Pls help, thx
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