Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Pravin (rhymes with ravine)
(@ppk007) reported
from
Palo Alto, California
@stevesi @zoom_us I'd settle for their customer service to respond. We upgraded to a corporate account and though I accepted the invite and signed up I still have a basic account.
-
Roger Bristow
(@Rev_Roger) reported
from
Bromley, England
@pcdvicar @ChurchTimes @zoom_us @SeeOfRochester We struggled through ... serious issues with sound and video and we lost several of those who tried to join us. I was quite relieved to know that it wasn’t just me ... 😉😂
-
Habibur Rehman
(@habiburbarakati) reported
from
Udaipur, State of Rājasthān
@zoom_us Hello I am from NGO @msoofindia trying to register to held a meeting for our member students but unable to do. Kindly help to register pro for atleast 1000 students,because we provide career (study and job oriented) guidanship throughout India for Free.
-
Scott Menor
(@smenor) reported
from
Gilbert, Arizona
There are many more pressing issues to resolve as a civilization but we really needs to just establish that meetings should be scheduled for their actual start times - especially when they’re are @zoom_us meetings.
-
Phil Weasley
(@PhilWeasley) reported
from
Columbus, Ohio
@zoom_us you’ve made a lot of terrible decisions and I’ll be canceling you and deleting the app!
-
ScɪᴇɴᴄᴇWʀɪᴛᴇʀ
(@Sciencewriter) reported
from
West Lafayette, Indiana
@akuehner @zoom_us We have the same issue. Users can not uninstall Zoom on their own because of admin privileges. We’ve decided to move to MS Teams which here is centrally supported.
-
MikeyD08
(@mdepasquale08) reported
from
Eatontown, New Jersey
Calling all @backstreetboys and fans, I need you help..June 1st is my one year anniversary and my plans got ruined because of quarantine...if I could get any of the @backstreetboys to @zoom_us with her I would gane extra credit points with my amazing girlfriend #backstreetboys
-
IAmPete
(@PIniomor) reported
from
Abuja, Federal Capital Territory
@zoom_us is down!
-
oh, that's cute.
(@__ohthatscute) reported
from
Bronx, New York
@zoom_us You’re working with the law enforcement to spy on users. Take this down.
-
Zuz
(@lazowybassi) reported
from
Birmingham, England
@vdvedprakash21 @zoom_us My issue has been resolved. Even though I have paod already, I have clicked ‘upgrade’ and went all the way to the payment but the new payment did not go through and my account restored to the premium. Maybe worth trying on your end if you have urgent meetings.
-
Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @RevdEmmaGoldby @vahva @zoom_us Nope, it was an OBS set up issue. I failed to include the audio stream into the scene. My mistake but the rest was fine and I worked it out pretty quick.
-
Adnan Bakshi
(@bakshi_adnan) reported
from
Anantnāg, State of Jammu and Kashmīr
@zoom_us @ericsyuan I have a business plan subscription with zoom, my call are answered by answering people asking me to wait for call back, but unfortunately I never get a call back my emails are answered in 12 days, I'm facing allot of issues with zoom support team. HELP ASAP
-
Joseph S. Mauro
(@jsmauro13) reported
from
Manhattan, New York
Clearly @zoom_us has yet to fix the security features that keeps useless attendees from crashing meetings.
-
Turnstile Tours
(@TurnstileTours) reported
from
Brooklyn, New York
@zoom_us @otter_ai After Zoom updates this weekend, live otter captioning streaming is no longer visible on user interface. Tried resetting but still no otter captions visible for users. Please help! This is important for accessibility.
-
Sean Killeen
(@sjkilleen) reported
from
Arlington, Virginia
Wow. I defended @zoom_us through their security issues too, saying the UX was way better and they'd catch up quickly. This security stance I cannot defend or support. This is a problem of leadership at the top. Will see if I can find alternatives I can lobby for.