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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Iowa City, IA 1
Hayward, CA 1
Bristol, England 1
Crewe, England 1
Omemee, ON 1
Perth, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Bronwen6720
    Bronwen (@Bronwen6720) reported

    @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

  • Juan_Kinda_Guy
    Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported

    @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

  • lai1205
    Melai (@lai1205) reported

    @zoom_us please help me someone used my credit card to purchase a zoom account..

  • derekmajor
    Derek (@derekmajor) reported

    @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

  • NikitaMariaSays
    Nicole Marie 💛 (@NikitaMariaSays) reported

    Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?

  • adamblust
    Adam J. Blust (@adamblust) reported

    Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

  • falkduebbert
    Falk Dübbert (@falkduebbert) reported

    @bbrundert @Logitech @zoom_us With Catalina: no problems.

  • _sena_eksi_
    sena (@_sena_eksi_) reported

    @pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺

  • stevebermeo
    stevebermeo (@stevebermeo) reported

    @zoom_us @caniscausa Is zoom down I keep getting kicked out

  • cherrymp
    Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿 (@cherrymp) reported

    … I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife

  • Aresss100
    Haebar85 (@Aresss100) reported

    @zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.

  • dfytanid
    Dimitrios Fytanidis (@dfytanid) reported

    @MoodieStrat @zoom_us Yeap... :( Same errors here..

  • PinayKeto
    PinayKeto (@PinayKeto) reported

    @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

  • KeithRichardLee
    Keith Lee (@KeithRichardLee) reported

    @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

  • samdarshan97
    sam darshan (@samdarshan97) reported

    @YashviSanghavi @zoom_us @Zoom Same issue

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