Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Breslinnet Media
(@BreslinnetMedia) reported
Choosing correct keywords can be tough. However, we can help! We can discuss suggestions via @zoom_us or over the phone. Send us a message to get started.
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Colleen Busby
(@colleenbusby) reported
from
Los Angeles, California
Not enough people are talking about how terrible the @zoom_us update is. PUT THE RAISE HAND FUNCTION BACK TO THE WAY IT WAS
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John D Crane
(@JohnDCrane) reported
Hey @zoom_us - Your app is saying my account doesn't exist, but I used it this morning. Your web bot and telephony support options require users to enter an ID from their profile page...which you can't do if you can't login! Any suggestions?!
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Researcher
(@queenie64339913) reported
@zoom_us are you having outage problems via Internet please?
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pearl mae.
(@N_y_ee) reported
I have been talking to this guy in @zoom_us tech support ALL day about my account not recording/saving meetings. He has told me 4 times thqt he can’t find the recording to analyze the issue and I KEEP telling him he can’t find it bc it’s NOT recording 😭😭 omfg
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Jazzy Rosè
(@MsJasmineRose) reported
@zoom_us my recording didn’t record! I need help please!
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Keith Redding
(@tigerflyboy78) reported
@zoom_us I'll do whatever ya need me to do just want to fix this
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Anders Fillman
(@AndersFillman) reported
@zoom_us I sent you a DM with more information, but I'm unable to recover my account after losing the device I setup 2FA on. When using a recovery code, it says error attempts too frequent.
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geniusjoa
(@geniusjoa) reported
@zoom_us Hi!, Good morning, I cannot view the webinar scheduled from the site, however from the desktop app it is possible to view the webinar ... Please help.
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Anna Fields
(@RebelDebutante) reported
WTF is going with @zoom_us today? terrible issues
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🧢
(@ChezianB) reported
@ANI Then Zoom should be banned if they did support n help GOI Right @zoom_us ??
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Sebastian Keil
(@sebastiankeil) reported
@zoom_us where would I find info on audio quality? I realize that depending in the bandwidth it might go down but what is the spec? best rate? thx
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That's Ms. Worf to you
(@Ms_Worf) reported
@zoom_us Just did it again. In my class meeting for my training, using Zoom. My system shut down on me. In the middle of a presentation.
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Dalal
(@Dalal49571013) reported
@zoom_us when are you gonna actually fix the problem of the non existent raise hand issue!!!???
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Dean L.
(@saintdle) reported
Video conferencing observations #2042953434 @zoom_us is like "Hey there's 21 new chat messages, click me click me" When you click it, it's scrolled down to the last message. So now I'm having to scroll up and figure out where I last left off reading the chat.
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