Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • RandiBusse Randi Busse (@RandiBusse) reported

    @zoom_us Need help getting me to show up full screen rather than vertical and only in the middle 1/3 of my box on iPad. Thanks

  • aserkin Ariel Serkin (@aserkin) reported

    @karalu79 @zoom_us That’s been my problem!

  • esiasante Esi Adel (@esiasante) reported

    @zoom_us Help, you deducted an extra $14.99 from my credit card for January. You billed me twice...???

  • Lindseymgreen Lindseymgreen (@Lindseymgreen) reported

    @zoom_us hi zoom! Have been trying to close an account that our team is locked out of for months. We’ve not been able to get any support and need to get this resolved. Emails and requests for support have been denied and there is nothing online to help us navigate. Pls advise

  • NateBrownBrown Nate Brown (@NateBrownBrown) reported

    @mark_bresnan @zoom_us In 14 years of teaching, I've never missed the first day of class. In fact, I once showed up to the first day of another instructor's class, ready to teach, because of a scheduling error. But there's a first time for everything I guess. Fun times, fun times.

  • merylkevans Meryl Evans is speaking @A11yChi on Jan 28 (@merylkevans) reported

    @reg_inee Wow. I'm shocked @zoom_us gets great marks for #accessibility when they're failing with the Deaf and HoH who need captions. (It's not a free service. Not just anyone can type caption as Zoom thinks with its "assign someone to type the captions" feature. Right, @sharieberts?

  • Blackbe54208769 Blackbeast (@Blackbe54208769) reported

    @zoom_us hey zoom what's happen massive problems with friends who can't join zoom and no login more possible. And that's for few hours now

  • tejaspatel027 Tejas Patel (@tejaspatel027) reported

    @zoom_us i cannot find any SDK to integrate your service in my application, neither it is there in your docs nor on your github repository.

  • FenucciMiles Miles J Fenucci (@FenucciMiles) reported

    @zoom_us Won’t matter if the student has terrible WiFi. And anyways, students want to be in school. Remote learning is a cruel myth and no way to treat our children.

  • SimonDingleyCBC Simon Dingley@CBC (@SimonDingleyCBC) reported

    @zoom_us Hey Guys: I cannot remember my password. When I try to retrieve it, the response I get is “Unable to set password for this email address.” The Zoom Help Centre has been no help. Can you help me? Thank you

  • stuart764 Em (@stuart764) reported

    If @zoom_us doesn’t fix their mic from randomly unmuting imma flip

  • meganoq Megan O'Quinn (@meganoq) reported

    Finally broke down and pinned @zoom_us to my task bar. #2021

  • AnalyticsNinja Analytics Dude (@AnalyticsNinja) reported

    Anybody having trouble logging into @zoom_us ?

  • OfficiantR St Veronica Epiphany 4 Christ ✝🍞🍷🇺🇸 🇻🇦 (@OfficiantR) reported

    @zoom_us Be using you again tmw. Please don't have the same issue google gave us last Friday. Presenting via tab

  • DeLishaDS My name’s not girl it’s Leticia f*cking Lewis (@DeLishaDS) reported

    @zoom_us What is happening with your site? Cant share video, having issues with breakout rooms? Are there parts of app that are down?

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