Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Berkeley, CA 1
Toronto, ON 1
Faribault, MN 1
Bremen, Bremen 1
Lloydminster, AB 1
Guayaquil, Provincia del Guayas 1
Mountain View, CA 1
Santa Rosa, CA 1
Laguna Hills, CA 1
Coyoacán, CDMX 1
Chambersburg, PA 1
Irving, TX 1
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • njbramley Neil Bramley (@njbramley) reported

    @zoom_us is anyone able to help. Trying to share a PowerPoint presentation on zoom. They meeting participants can see everything I'm sharing until I start the slide show. Then they just get grey box and black screen? But can see everything else?

  • e_oreo Jack E. (@e_oreo) reported

    @CodyMcCubbin @TxDan_Gonzalez @zoom_us Yes, but most of the supply problem is natural gas plants not receiving gas due to the cold. Frozen turbines is a minor problem compared to that

  • lalodelavega2 Don Lalo De la Vega (@lalodelavega2) reported

    @zoom_us what's the meaning of error 103033, hundred of people are getting this error on a live meeting now

  • zotero Zotero (@zotero) reported

    @gajamukhu @zoom_us If you post to the Zotero Forums with a link to a video, we can try to debug this further. There’d be many more reports if this were a general problem, so likely something about your setup.

  • Jokersmacher Jokersmacher191 (@Jokersmacher) reported

    @zoom_us i have a problem my mic is muted but everyone can still hear me pls fix this problem immediately

  • jeffbigham @jeffbigham (@jeffbigham) reported

    @evanmiltenburg @zoom_us @Franklin_M_Li another reason this matters is that many universities like to treat accessibility like a legal compliance issues, so sometimes these helpful but not legally mandated things can be the hardest to get approved.

  • CodyMcCubbin Cody McCubbin (@CodyMcCubbin) reported

    @e_oreo @TxDan_Gonzalez @zoom_us 4GW would power 1.2 million homes. Just because it’s a smaller percentage of the total problem doesn’t detract from the fact that this green energy doesn’t work.

  • MoeSattler Mo Sattler (@MoeSattler) reported

    Hi @zoom_us, I am trying to write an integration, but the flow seems broken. I want to create a "Publishable URL", but in order to do that, it tells me: "You are missing the following information: Redirect URL for OAuth (Production)" But I already entered the redirect URL.

  • AWiesy A Wiesenberg (@AWiesy) reported

    @mfpiccolo @nickf This is one of the most valuable tech companies in the world with such a basic UX issue that an 8 year old child exposed it @zoom_us you should be ashamed of yourselves !!!

  • JennaC_InSync Jenna Cooper (@JennaC_InSync) reported

    Please @zoom_us fix your chat. Every time someone joins, mutes, activates camera, it takes over my ability to chat learners. #frustrating

  • roblovessleep Rob (@roblovessleep) reported

    @zoom_us Thanks for that. I have that enabled. The issue is not passcode. It’s that in the app for windows devices in meetings > copy invite, it pasted 20+ lines, which is overkill & clutters meeting invites. I pare it down to 2 lines. Saves clicks & scrolling

  • jeffbigham @jeffbigham (@jeffbigham) reported

    @evanmiltenburg @zoom_us @Franklin_M_Li an important part of the conversation, if you're not already including it, is that the automatic captions aren't a good enough accommodation for many, since they still have tons of errors… but, they can still be helpful

  • diegoscl Diego Belmar (@diegoscl) reported

    @MicrosoftTeams Is this a bad joke? 🤡 That post was updated exactly 6 months ago.... 6 months ago! 😡.... If I write to you now it's to get something else.... @zoom_us friends took 2 days to fix the problem... I'm sure you can do better! 🤔

  • FritoLeave 404: Page Not Found (@FritoLeave) reported

    @grtwent @zoom_us No problem. I believe though that the particular cat filter that lawyer used was not native to zoom. Perhaps one of his kids, or grandkids, downloaded it and set it up.

  • nickf Nick Finck (@nickf) reported

    @AWiesy @mfpiccolo @zoom_us Yes, damn those UX writers! Seriously tho, I’m sure they are going to correct the error. Nothing to lose a gasket over. A failure like this is nothing to be ashamed of, it’s something to learn from. & today I’m sure they’re learning.

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