Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Deacyde
(@Deacyde) reported
@zoom_us Macbook settings are fine, zoom settings are fine, yet only one earbud plays zoom audio, despite both earbuds working for normal audio needs. Please fix, you got reddit threads, and others with same issue, we just want functionality please.
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JT Dahl
(@JediJamez) reported
Hey @zoom_us I’m a private tutor, for the past year I’ve been able to do meetings that are over an hour. How come all the sudden it ends my meetings after 40 mins unless I upgrade? BULLSHIT. My business has already been hurt enough by the pandemic. Fix this.
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Dewuxx
(@Dewuxx) reported
Yo @zoom_us figured I’d tell y’all, Sense ur application already has so many problems, it minimizes anything I have full screen very 30 seconds(ish)
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MDP Shaz Mohammad
(@ShaZMJaxn) reported
hi @zoom_us can you please help me with the configuration for my zoom video? i am a zombie everytime i open up my virtual background
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Victor Escorcia - #NHSCovid19App #wearmask 😷
(@3scorciav) reported
Oh great #twitterverse, has anyone tried speed dating apps? I heard that one kinda fix the cocktail party issue where @zoom_us falls short I also heard that @Webex allows to create bubbles during meetings hasn't heard about an app to host online cocktail parties comments?
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Lady Di
(@Ova_Dia) reported
The students who miss class are the most underserved. They shouldn't be punished because their school district is under water and can only afford the free version of your service @zoom_us
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Damon Cortesi
(@dacort) reported
Anybody had a problem with @zoom_us where the screenshare starts, but then either freezes or just shows a black screen (when you switch tabs in Firefox)? Driving me crazy - I keep having to switch to Google Meet to be able to share. :(
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Katy Weathington 🏳️🌈
(@KatyCantSpell) reported
Is @zoom_us absolutely broken for anyone else right now?
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Panos Vouzis
(@pvouzis) reported
@Stefanogridelli @zoom_us I have Google WiFi but still having issues on the far corner of the house. I am trying to verify if cabling would fix all that. If it does I will pull cables.
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Mark Pilipinas
(@Mr_redjumpsuit) reported
from
Aulnay-sous-Bois, Île-de-France
@zoom_us our group is trying to access our zoom account but it keeps having an error? What ahould we do?
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Hedwig Spitzer - intérprete y traductora
(@hedwiglugaro) reported
@ABiesiedin Sadly, not for the inclusion of all #Terps not working from a hub. Once we were 3 teams of #Terps and one was blind. He couldn't work on platforms. The best was @zoom_us. He could get to being assigned as a #Terp but couldn't click on the accept button. He had to be replaced. Sad
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ellyvstheworld
(@ellyvstheworld) reported
Hey @zoom_us - I can't contact support because I'm on a "free" account, but I'm supposed to be on enterprise. Please help! Can you get in touch with me? Somethings broken...
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Mr. Make It Go Away
(@King_Berry) reported
@zoom_us working terrible this morning....
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charu chandna
(@charuc47) reported
@zoom_us Tried, still not working
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NearFuture
(@nearfuture) reported
Dear @zoom_us , your kaptcha system is thoroughly broken and makes your site unusable. Your website makes it impossible to figure out how to tell anybody about it.