Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • flawl3ssnbrwn Jenny Say Quan (@flawl3ssnbrwn) reported from Ferndale, Michigan

    @Robinson_DC211 @zoom_us I don’t have an issue with zoom. This is about the meeting.

  • fbenton25 Fricky C (@fbenton25) reported from Indianapolis, Indiana

    @AP Just do it via @zoom_us and make certain only one mic is on at a time. Solves all problems

  • mrobertaw Rapha Therapy Service (@mrobertaw) reported from Manchester, England

    Anyone else had problems with @zoom_us customer service its taken over 3 months for my problem to be resolved #unacceptable #zoom thank God i have family who work in I.T otherwise my podcast episode would have been lost 😳

  • simongoodyear Simon Goodyear (@simongoodyear) reported from Edinburgh, Scotland

    Locked out of my @zoom_us account for over 6 months despite continuing to be charged. And yet still another automated email to ask if I want to close my ticket. NO - I want access to the service I paid for.

  • ryanharmsen Ryan Harmsen (@ryanharmsen) reported from Chicago, Illinois

    Just on a @zoom_us meeting where someone hacked in and did some extremely gross things on camera. @zoom_us are you ever going to figure out this security issue you have?

  • baabio Abhishek Agnihotri (@baabio) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us Help me with the ticket. I am struggling since a week

  • emaroids1 ema swingwood (@emaroids1) reported from Tintern, Wales

    @AHPLeader @zoom_us @ccpractitioner can you help???

  • Shigufta1 Shigufta khan (@Shigufta1) reported from Blackburn, England

    @zoom_us What would be really useful is if you had a customer service number for UK customers or a contact form that gets a response! I want to buy 2 licences & am unable to do it ! #Frustrating

  • dr_lreed Latish Reed (@dr_lreed) reported from West Allis, Wisconsin

    @zoom_us Is the HARDEST to get help from. I paid for an upgrade and can’t get anybody on the phone!!!

  • iaremarkus Markus (@iaremarkus) reported from Port Elizabeth, Eastern Cape

    I submitted a @zoom_us support request 4 months ago. Best I've gotten is a bi-weekly email apologizing for the wait. I give you money every month. I thought I'd at least get a *tiny* bit of help 😞

  • TC_McCarthy TC McCarthy (@TC_McCarthy) reported from Queens, New York

    .@zoom_us my Bluetooth headphones work great with every application on OSX except Zoom. They test fine in zoom but disconnect as soon as I join a call. Lots of reports of this on google. Any fix?

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    If I have relationship troubles I either address it with Melissa on the @zoom_us meetings or I try to address it on my own on @Twitter whenever I can that’s called being a responsible 21 year old adult 🧑 is taking care of myself whenever I can and accepting help when I need it

  • mremathteacher Scott Ellingson (@mremathteacher) reported from Fresno, California

    @CorbinL45 During the @zoom_us academy, they said cameras on should NOT be a requirement in synchronous class instruction. So many privacy issues. For 1:1 meeting, I'm leaning towards camera on, if possible.

  • annbasel Annette Udall (@annbasel) reported from Cowra, State of New South Wales

    @zoom_us waiting for help from mid May! an issue with @Google was solved in less than 1 hour with conference call from New York. Thank you @Google

  • Walkerjones31 Walkerjones (@Walkerjones31) reported from Cemaes Bay, Wales

    @zoom_us can’t login to Zoom I have an error code 1132 help ?

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