Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • NBauer Nathaniel Bauer (@NBauer) reported

    @zoom_us still no reply from anyone at zoom. Zoom Update six days ago rendered two different chrome books unable to use zoom. “Not compatible with device” errors suddenly. WTH?

  • VeryChicGeek MissKLemare (@VeryChicGeek) reported

    Hey @zoom_us why is the Facebook login not working on any device? You won't let me log in any other way so I can't use the program at all - but annoying when it's my dads birthday tonight, my sons tomorrow and I've set up loads of meetings...

  • fra_48hStudio Francesca Sasso (@fra_48hStudio) reported

    @Ali_Jonas207 @zoom_us Same problem. I can't either @zoom_us I have an event in few hours

  • joshfunnell_ Josh Funnell (@joshfunnell_) reported

    @SaucySongstres1 @zoom_us I managed to fix it by using my Facebook email and password to create a new account, but once you’ve done that it automatically becomes an alternative sign in for your normal account

  • ShoLake2017 lake2017 (@ShoLake2017) reported

    @zoom_us Hi! I have a trouble with signing-in to Zoom with my Facebook account. Even though I push "Sign In with Facebook", my sign-in was rejected and I was asked to push the same button again and again. How can I solve this problem? Please give me an advice.

  • danjordan1_ Danny Jordan (@danjordan1_) reported

    My sister got married today in a zoom wedding. My only responsibility was to record it. I forgot. @zoom_us plz help.

  • celicoo Marcelo Alves (@celicoo) reported

    It's unbelievable how @zoom_us is the cloud-based video communications app #1. It sucks! I have never had a good experience with it. It's unsafe. It's broken. It keeps forcing people to use their awful desktop app instead of the web-based app - I "wonder" why is that.

  • joshfunnell_ Josh Funnell (@joshfunnell_) reported

    .@zoom_us Help! I really need support. I cannot log into my licensed account’s Zoom portal. I try to log into the account using Facebook, but it does nothing, takes me back to the log in page with no errors and the URL changes to :signin?error=access_denied

  • kaiwharton Kay Dub (@kaiwharton) reported

    @zoom_us @core57 As a small business owner I have to publicly state that Zoom has awful customer service and even worse billing practices. Was over billed and contacted you in May. The issue is STILL not resolved! This is terrible!!!!!

  • realBobbyHealy 𝘽𝙤𝙗𝙗𝙮 𝙃𝙚𝙖𝙡𝙮 🚁 ⚕ (@realBobbyHealy) reported from Firhouse, Leinster

    @AlanMeaney @zoom_us Yep. And doesn take 20 minutes to startup nor require an MS login half the time.

  • SaucySongstres1 Suzy (@SaucySongstres1) reported

    @zoom_us How do I speak to a person to resolve a sign in issue? I can't sign in so I can't get the hostkey needed to talk to someone about being unable to sign in

  • rraaafi raafi (@rraaafi) reported

    Fix your bug @zoom_us

  • dear__an_ ann (@dear__an_) reported

    i wish i could send a message to the professor or a ping or something @zoom_us pls fix your waiting rooms

  • MatteoTre3 Matteo Trevisan (@MatteoTre3) reported

    @zoom_us Good Morning, I'd like to buy a business version of zoom.. I'm Trying to insert a Vat Number, but the site can't recognize it.. I need help please.

  • BradRob23 Brad Robinson (@BradRob23) reported

    @zoom_us I’m unable to access my paid account and am getting sent in circles by support. Please help.

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