Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1
Saint Leonards-on-Sea, England 1
Himmelpforten, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • asen76 Henry Darmawan 薛龍生 (@asen76) reported

    @zoom_us we are in Indonesia have trouble since yesterday until now..no sound or robot voice if there's sound. we have no trouble with network.

  • AnnaVanZee I'm so done 🌱 (@AnnaVanZee) reported

    @zoom_us Your support is awful!! Can't even access chat or email support, and your "help library" fails to include really basic info - like how to set up a voice mail box recording with the zoom phone app.

  • unradical_idea Bryan (he/him) 🇵🇭🇺🇸 #BellLetsTalk (@unradical_idea) reported

    BREAKING @TheJournal_MVSA: @MVCitySchools is experiencing a District-wide internet issue, causing @zoom_us #RemoteLearning class sessions to not connect. (info via Columbus School principal Dr. Crawford's recent robocall at 9:30am) #HomeOfTheKnights

  • Salomie21201397 Salomie Das (@Salomie21201397) reported

    @zoom_us @JharnaPariani Same issue since two weeks.. facing this issue after the new update..the old version is working fine @zoom_us

  • Richard71770821 Richard Fleming (@Richard71770821) reported

    @zoom_us @JharnaPariani I have new laptop with same issue, seems to work if I don't use app and go through website

  • Arekkusu_413 Alex (@Arekkusu_413) reported

    @zoom_us Which virtual background if I cant even open the god damn app! Literally failing my class because of you! FIX ERROR 1132! #FIXERROR1132

  • drianto_fajar Fajar Adrianto (@drianto_fajar) reported

    Hi @zoom_us , i am a user from Indonesia and my account is set for 500 participants. These 2 days, zoom has lagging if we accept more than 100 participants. Is there any updates about it? Or is there some problems occured? Thank you.

  • EsharatQ Esharat Nasar-Ahmed (@EsharatQ) reported

    @zoom_us While I appreciate #zoom server has been overwhelmed,I do not appreciate, getting kicked out of meetings, due 2 this. I got kicked out 3 times ystday. Also noticed we get kicked out just after an hour. There’s also temperamental issues with recording on #YouTube via zoom

  • lockelby milen (@lockelby) reported

    Dear @zoom_us We just got our first terrible experience for our conference. It was come from the audio and display. We could speak but we got delayed and all audience have the same problem. We used 3 different account today to made the room, but we always got the same problem

  • alfonsomartinde Alfonso Martin (@alfonsomartinde) reported

    @zoom_us @JharnaPariani Same issue here. We are not using any Proxy. Zoom on Windows. It worked perfectly fine with the previous version 5.4.6. However, after upgrading it to 5.4.9 we get that error message. Any ideas please? We tried with another PC within the same network using 5.4.6, and it works.

  • kathleen_nora Kathleen (@kathleen_nora) reported

    @zoom_us @alfonsomartinde @JharnaPariani Hi there, I am facing the exact same issue. It works on my phone and other devices but not my laptop. I really need it on my laptop so am following this thread if you are posting a solution.

  • DoodleOarei DoodleOarei🌈♿🌒🌱🕉 (@DoodleOarei) reported

    @zoom_us your website is terrible in finding information about accessibility for organizers. I have questions and your chat is terrible.

  • bryan_w_t Bryan William (@bryan_w_t) reported

    @zoom_us is having problems today

  • codein_pharm CoDEIn.Pharm (@codein_pharm) reported

    @zoom_us hi guys, im from indonesia did you have some kind of trouble in indonesian server/data center? i just experience a massive slowdonw in a room no one booted from the room, but the voice and video are horrible, and it even looped at some times

  • Franciscoliden Francisco Oliden (@Franciscoliden) reported

    @theChrisDo @zoom_us I have 1mb up and 5mb down internet, so that’s a great option for me so I can disable video recieving/sending for better stabilization. But, should always be abailable, not just browser

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