Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Dinkleberg
(@j_dinkleberg) reported
Why cant I mute other people on @zoom_us or why cant I change their volume up or down so I can hear them normally? like for as relied on zoom is right now its so dog **** and would be way better if I COULD MUTE PEOPLE
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John D Crane
(@JohnDCrane) reported
Hey @zoom_us - Your app is saying my account doesn't exist, but I used it this morning. Your web bot and telephony support options require users to enter an ID from their profile page...which you can't do if you can't login! Any suggestions?!
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Sebastian Keil
(@sebastiankeil) reported
@zoom_us where would I find info on audio quality? I realize that depending in the bandwidth it might go down but what is the spec? best rate? thx
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That's Ms. Worf to you
(@Ms_Worf) reported
@zoom_us Just did it again. In my class meeting for my training, using Zoom. My system shut down on me. In the middle of a presentation.
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Anders Fillman
(@AndersFillman) reported
@zoom_us I sent you a DM with more information, but I'm unable to recover my account after losing the device I setup 2FA on. When using a recovery code, it says error attempts too frequent.
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Lwchlab
(@BariumSodiumNa) reported
@IHateCicero Hi this is @zoom_us support how can we help?
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Lwchlab
(@BariumSodiumNa) reported
Hey @zoom_us I crapped my pants on my live meeting how do I stop others from seeing it please help now URGENT
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Keith Redding
(@tigerflyboy78) reported
@zoom_us can someone please contact me, I need help with my account I left you a DM PLEASE!!
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pearl mae.
(@N_y_ee) reported
I have been talking to this guy in @zoom_us tech support ALL day about my account not recording/saving meetings. He has told me 4 times thqt he can’t find the recording to analyze the issue and I KEEP telling him he can’t find it bc it’s NOT recording 😭😭 omfg
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My daughter calls me Elder God of D&D -
(@banluil) reported
@kihten @zoom_us Would love too, but sometimes you aren't able too, and those are the times that it fails. Just like last night, at an important meeting, and it failed. And I'm the IT person who is supposed to fix it. Yeah....
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Soraya Nair
(@sorayanair_) reported
Help! @zoom_us I have accidentally paid for an annual Pro subscription when I meant to have a monthly one and I have been charged £167! How can I cancel and get a refund????
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Caden
(@CadenBaur3) reported
@zoom_us Why does zoom have to be connected to my main computer audio (windows) it turns down the entire volume of everything and its not very helpful can you make them separate
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/řu 'βek tʃi/
(@jruvechi) reported
@zoom_us Hi, any help, please? I have been trying to verify my account once I downloaded Zoom app on moy phone device, and: No matters if I try to use an sms code within 59 seconds of wait and try or if I try with one of my recovery codes from the website, it keeps buffering.
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Sean Korbitz
(@SeanKorbitz) reported
@zoom_us do I need to give you 30 days notice like my landlord? Why are you insta-charging me for a month of service as I cancel my membership? If I need another month I’d cancel then.
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Jazzy Rosè
(@MsJasmineRose) reported
@zoom_us my recording didn’t record! I need help please!
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