Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • msiddiqui_md Mustafa Siddiqui (@msiddiqui_md) reported

    Looks like when you play a video on @Webex it comes out choppy. That's a problem for online teaching, especially for Movement disorders. Anyone has any suggestions? Does @zoom_us have the same issue?

  • BethanyT_23 Bethany Turner (@BethanyT_23) reported

    @zoom_us No, it isn’t saying there is an error it is just automatically taking her to a different class meeting.

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported

    @afit @zoom_us I understand some of the tech, security and privacy issues but it has been a surprise how many poor rip off apps they allow in the store.

  • bakerfilmmaker Emily Schuman (@bakerfilmmaker) reported

    @zoom_us is there a real person I can talk to?!?! Trying to get support help for weeks.

  • BethanyT_23 Bethany Turner (@BethanyT_23) reported

    @zoom_us It didn’t work and I apparently don’t have access to call live support. My student has missed several classes because of zoom redirecting her to the wrong meeting. I need help resolving this ASAP.

  • cameronmoll Cameron Moll (@cameronmoll) reported

    That I have to hover in @zoom_us to verify I'm muted is a big privacy miss. Always-present 🔇 would fix this. And worse when I'm in a zoom webinar and there's no visual cue that I'm muted (or my mic isn't being misused).

  • Suzie_Neuwirth Suzie Neuwirth (@Suzie_Neuwirth) reported

    @zoom_us 1/2 @zoom_us when I submit a request using the support form I get an immediate email saying they cannot help me and they close the request because I'm a free account holder, even though I am not! I am being blocked from using a service I have paid for

  • DEANCASLORE “ (@DEANCASLORE) reported

    @zoom_us can you help me skip my chemistry class tomorrow thank you

  • Donjeur David McDermott (@Donjeur) reported

    @zoom_us Well the problem is no one is helping I’m just being passed around. Yelena has not replied to me, the chat is still open. This has taken over an hour and no one has yet acknowledged my problem

  • Donjeur David McDermott (@Donjeur) reported

    @zoom_us I was passed around Ian, Christian L and then Edgar. He then disconnected and left me back with the bot. Can someone please help?

  • freedometro McKinley Knapp (@freedometro) reported

    @zoom_us what is Error:1132 ? I have tried everything from deleting the app, making a new profile, wiping my computers hardrive, reinstalling the app, and still "Meeting not working, Error:1132... like.. what the actual heck?

  • WickedmsL Wicked Math Nerd (@WickedmsL) reported

    @sassmouther @UncorkedMama @zoom_us Thanks! I do check those, but still have the issue! They can hear it fine, but just see a black screen. Idk.

  • geordietenor Austin Gunn - Tenor (@geordietenor) reported

    @zoom_us why has zoom been so terrible in the U.K. today and yesterday? Many people only hearing every third word people say and continuous echos? I haven’t had problems with zoom since I started using it in April last year. I will not pay for another year unless it works well

  • Caroline_LEH16 Caroline (@Caroline_LEH16) reported

    @zoom_us I did the Mac update yesterday and the zoom update and now my external camera doesn’t appear in the drop down under the video tab in settings - help!

  • omkhuluibhanana omkhulu ibhanana (@omkhuluibhanana) reported

    My zoom keeps going in and out, my teacher can connect anymore and we decided to end the meeting to wait for him as others are having this issue, anyone else? Or is it an internet thing? #zoom @zoom_us #ripzoom

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