Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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me
(@_prasket) reported
Anyone forced to use @MicrosoftTeams I feel VERY sorry for you. I just tried and what a piece of crap especially on Linux. App requires a login and web app either gives you video and no audio (have to call in) or audio and no video. @jitsinews & @zoom_us work flawlessly on Linux.
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Margaret Hall 🕯
(@stardustschild) reported
@esmewang @zoom_us this was a problem during Zoom University at the start of the pandemic (I graduated in May, so I can't speak to the Fall). In my Irish class, we would DM each other to ask questions (mostly spelling), and our teacher eventually told us to make a groupchat because it was so much.
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Chris Goodman
(@cbgoodman) reported
@Edmund_Schuster @lukestein @zoom_us I assume latency is the issue.
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emma stewart
(@emmas80) reported
@zoom_us Hi there I was wondering if you can help me. I was trying to set up a meeting, I can't set it up. When I went to do it,my zoom which is the basic one,I got a link for a upgrade but when I click on it, the Web page doesn't work. Emma
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us Hello this week's update didn't fix the bug! Please fix this bug. Setting pptx as virtual background only records the pptx and not our image anymore.
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Thaddius.
(@thaddiuslord) reported
@zoom_us Mad Max Beyond Thunderdome or Big Trouble in Little China.
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Bogdan Costea
(@BogdanCostea) reported
well, I found the @zoom_us native client, 1 down, 4 to go
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t.tv/CaptainLuckyDucky
(@CptLuckyDuck) reported
@zoom_us The program keeps crashing every time I attempt to join the lobby for my meeting. I'm having to go into my task manager to close it and attempt to reopen it. Any help would be greatly appreciated.
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Geoff Wilcock
(@gwilco) reported
I'm beyond exasperation with @zoom_us. We've not been able to login to account since about May. All their communication expects you to log in to get further. No one helped when we did get through. by phone. They do manage to send payment reminder now we've stopped paying.
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Giuseppe Munno
(@Talk2Giuseppe) reported
@zoom_us - A bug appeared at the start of the month - appears to only be in the linux/mint version. Attempting to control another screen causes the linux version to freeze and crash. When will there be a fix for that? Meanwhile, make the older versions available for DL please.
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TAWSIF AMMAR
(@tawsif_stanford) reported
The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia
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Dr Dyi Huijg
(@ADHD_Women_Res) reported
@MValeroSanchez @zoom_us yeah right? i've been searching for two hours now. this is terrible! i've been in touch before with @zoom_us about another matter and only received unhelpful replies (that didn't engage with the matter at hand), so don't even try.
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Jonathan Brake
(@JonathanBrake) reported
@zoom_us wow after over a year you treat your customers like crap. Might be time to try another service you don't seem to want my money. #poorcustomerservice #billingissues #processes
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🤠Optimizer & Connector🤠
(@Carson_Fauver) reported
@zoom_us server issues at the worst possible moments Only works when you need to be in a company event that no one wants to be at b/c there’s actual work to be done 1/10
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Jonah Lupton
(@JonahLupton) reported
@EntangledApe Yes it will be and I'm not even sure I can have more than 500 people on at once. I'm already on the enterprise plan but maybe @zoom_us or @ericsyuan can help me out.
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