Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Hastings, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Nathaniel Bauer
(@NBauer) reported
@zoom_us still no reply from anyone at zoom. Zoom Update six days ago rendered two different chrome books unable to use zoom. “Not compatible with device” errors suddenly. WTH?
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billiecat__
(@billiecat__) reported
@zoom_us why are my sharing capabilities limited now? I used to be able to share tabs or parts of my screen and now I’m only given the option to share entire screens. Please help. Big problem.
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danmaccarone
(@danmaccarone) reported
@steveportigal With @zoom_us forcing the Waiting Room issue, we should at least be able to customize our Waiting Room music for everyone to listen to. Or tie it to our @Spotify . Sorry, I can't start this meeting until I finish listening to my Discover Weekly.
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Francesca Sasso
(@fra_48hStudio) reported
@Ali_Jonas207 @zoom_us Same problem. I can't either @zoom_us I have an event in few hours
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The HT lab
(@theHTlab) reported
@zoom_us you need a pointer feature for the audience. It would help us communicate when we have questions about presentations.
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Kay Dub
(@kaiwharton) reported
@zoom_us @core57 As a small business owner I have to publicly state that Zoom has awful customer service and even worse billing practices. Was over billed and contacted you in May. The issue is STILL not resolved! This is terrible!!!!!
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ann
(@dear__an_) reported
i wish i could send a message to the professor or a ping or something @zoom_us pls fix your waiting rooms
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Danny Jordan
(@danjordan1_) reported
My sister got married today in a zoom wedding. My only responsibility was to record it. I forgot. @zoom_us plz help.
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Jennifer Garvey
(@jengarvey) reported
@zoom_us Your latest update has made it so Zoom no longer works on my Chromebooks, making virtual learning impossible. Your customer service won’t offer help since i’m not a paying client. Any suggestions?
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Hannah Bond
(@h_rbond) reported
Interesting (yet predictable) to hear how many other ppl have such major issues with @Virgin's shoddy @virginmedia. It's not a surprise given that I haven't got through a @zoom_us call w/video for weeks! They certainly aren't a service provider. It's more like day light robbery!
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Ning Ning Cheang
(@NingNingCheang) reported
@ImposterSbl @zoom_us We had the same issue since Sep. Spoken to zoom US twice and was told they couldn't help as we're UK. They gave me a contact name for UK and he didn't even bothered to get in touch. Perhaps we're not deemed worthy enough to be considered as K-12?! @zoom_us 😠
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Henny with the henny
(@Johnisdeadf) reported
from
Alamo, California
@zoom_us can you help me find my son?
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doddie
(@doddie59698311) reported
@zoom_us my iPad won’t connect to any account in zoom, it says an error code that doesn’t even exist, and I’ve tried contacting support, pls help
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Marcelo Alves
(@celicoo) reported
It's unbelievable how @zoom_us is the cloud-based video communications app #1. It sucks! I have never had a good experience with it. It's unsafe. It's broken. It keeps forcing people to use their awful desktop app instead of the web-based app - I "wonder" why is that.
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samspearsevans
(@samspearsevans) reported
@otter_ai @zoom_us I have all of that connected. Written in my tweet. The problem is that it doesn’t display in webinars.
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