Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Columbus, OH 2
Meerut, UP 1
Pleasantville, NY 1
West Bloomfield Township, MI 1
Jasper, AL 1
Highland, NY 1
Dallas, TX 1
Newark, NJ 1
Boston, MA 1
Morelia, MIC 1
Strongsville, OH 1
Marietta, GA 1
Los Angeles, CA 1
Nehalem, OR 1
Singapore, Central Singapore Community Development Council 1
Amelia, OH 1
Colmar, ACAL 1
Hollywood, FL 1
Greater Noida, UP 1
Atlanta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • sholemmon Shona Lemmon (@sholemmon) reported

    @zoom_us Why am I not seeing Video as an option when I am adding a virtual background? It is defaulting to allow images only. Help please!

  • j61smith Jeff Smith (@j61smith) reported

    All @zoom_us @MicrosoftTeams users: please stop using your computer’s microphone. Your audio is terrible. A simple headset sounds much better. #zoom #audio

  • pimplable yup (@pimplable) reported

    @zoom_us pls fix your support!! I have one class that requires me to login to my zoom account to join but my account is disabled for some reason. I have tried with your website support but The help is useless. I tried calling because your website support could not help and guess

  • spnariana78 Orla saw Ari 19/09/19🐝🖤🏹 (@spnariana78) reported

    @zoom_us used zoom today for a lesson. completely powered down my Kindle even though it was fully charged. Now it won't turn back on at all. Attempted to join the meeting on a different device and couldn't. Not a good app. Really annoyed

  • angusjenkinson Angus Jenkinson (@angusjenkinson) reported

    Hey feedback: @eventbrite seems to have switched off all direct help? And @zoom_us they are making a hash of connecting to you for my event — spent 30m on a routine link that always refused to connect. So no link for the online event. Talk to each other please

  • Sendan_tech سندان لتقنية المعلومات (@Sendan_tech) reported

    @zoom_us hello, I need your help.. I could not find a co-host in the zoom setting,, can u help me?

  • albierockstar allan hale jr (@albierockstar) reported

    @zoom_us is sOoO secure. My wife just had a call with her doctor. When it was over, she put her phone down. A few minutes later, heard her doctors voice saying hello from her pocket, along with a stranger. How tf?

  • Winlar Winlar (Voter and Winner) (@Winlar) reported

    @zoom_us Here's a thing about Zoom as a teacher. If the Internet hiccups one little bit, it kicks you out of your own meeting, puts a random kid in charge as host, then won't let you back in unless the teacher (you) admits you back, which you can't do. Zoom, fix this!

  • advizewealth Colin Overweg, CFP® (@advizewealth) reported

    Has anyone successfully upgraded their @zoom_us account to "zoom united" for bundled phone service? I've been trying for 3 weeks 🙃

  • sholemmon Shona Lemmon (@sholemmon) reported

    @zoom_us Hi, yes seems that my Mac’s Core Processor not sufficient high spec as I saw warning message when I reinstalled Zoom as a final attempt to troubleshoot. Might be helpful if this message can be recalled from settings etc. Thanks for your help.

  • whatsabschalten WhatsAbschalten (@whatsabschalten) reported

    @jordanhgreen @signalapp @zoom_us Officially, group calls have only been available since mid-December. Since then, there have been no expansion plans. But that should certainly not be a problem.

  • toriinks Tori D. (@toriinks) reported

    Is @zoom_us down ?

  • Social_Morgan_ Liz Morgan (@Social_Morgan_) reported from London, England

    @zoom_us I’ve been in touch with about our Zoom pro and webinar account as you’ve cancelled both of these in error but no one is responding to my emails! Please can someone get in touch!

  • imShubhamP Shubham Pacharne🇮🇳 (@imShubhamP) reported

    @zoom_us Hey I am upgrading from Basic to Pro version in India. But there's a problem - it says the payments can only be done using credit cards and I only have a VISA debit card. Can you help me out ?

  • modtl11 Steven Tattum (@modtl11) reported

    @zoom_us I can't login via Facebook on my Zoom client on my Windows PC. All it does is take me to the web client. I want to open it in the actual Zoom program client as usual.

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