Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Paris, Île-de-France 4
Barcelona, Catalunya 3
Mumbai, MH 3
Chennai, TN 3
Birmingham, England 3
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Southwark, England 1
Saint Leonards-on-Sea, England 1
Himmelpforten, Lower Saxony 1
Bedfordale, WA 1
Ravensburg, Baden-Württemberg Region 1
Sopot, Województwo Pomorskie 1
Preston, England 1
Munich, Bavaria 1
Kensington, England 1
Ashburn, VA 1
Torrent, Comunitat Valenciana 1
Islington, England 1
Matlock, England 1
Ponchatoula, LA 1
Magny-les-Hameaux, Île-de-France 1
Camden Town, England 1
Troina, Sicilia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • HeidiFenn HEiDi FeNN✨ (@HeidiFenn) reported

    @zoom_us is driving me crazy!! I am paying for my account yet can’t get any customer service help!! UGH! Never again.

  • GKmediaBUZZ Greg Kahn (@GKmediaBUZZ) reported

    Had major issues with @zoom_us calls this past week. Folks couldn’t get in, connection was poor, etc. Anyone else?

  • ajarii_ Hey, i'm Amiree' (@ajarii_) reported

    @zoom_us can u shut down for a week?

  • _steve2_ Steve Mahoney (@_steve2_) reported

    Given I'm on Big Sur I get the error that @AppleSupport can't verify the application for malicious content with @adobe PhoneGap The provider has to supply an updated version The same error happens with @zoom_us An issue with using the latest and greatest OS

  • daliakatan dalia katan (la/nyc) (@daliakatan) reported

    Anyone else having issues with @Photoshop @zoom_us etc after upgrading their OS to Big Sur on their laptop? @Apple 🧐

  • PowerTalkLondon n beauchamp (@PowerTalkLondon) reported

    @zoom_us Having trouble starting a meeting - is there an outtage? Based in London if that matters.

  • chiuaua Žiga Kramperšek (@chiuaua) reported

    @zoom_us interface is terrible. I get lost in the app daily, and my grandma has zero chance of using it. Is there a solution out there that tackles this problem - a video calling app or interface specifically designed for elderly users?

  • shashib Shashi Bellamkonda (@shashib) reported

    @mjwaggonernc Dang! That's inconvenient. Like how Netflix developed streaming tech, @zoom_us should develop more user friendly audio video setting automation. That's certainly a issue for a lot of meetings I am in.

  • rlpb110 Rachel Billington (@rlpb110) reported from Guildford, England

    Clever Twitter friends. Any idea how to solve @zoom_us probs for Mum&Dad? Each time they can’t turn camera on & all we can see is a crossed out camera symbol. They can see us & we can hear them. All settings have been checked - they say. Got to sort it b4 Christmas #zoom #help

  • ebrosenbaum26 Elizabeth R (@ebrosenbaum26) reported

    I shouldn’t be surprised that I’m having way too much trouble trying to delete my old @zoom_us account after an email and name change. Even their “contact us” support form is ridiculous... #Zoom2020 #virtualeverything

  • EbonyJHilton_MD Ebony Jade Hilton, MD (@EbonyJHilton_MD) reported

    @blackwomenviews BEYOND. How do you even fix your mouth to ask that? Now the student is sitting for each of the other 5 @zoom_us interviews of the day completely insecure and self conscious. Then we wonder why their interview rankings are low. It’s infuriating.

  • crabbyeroldman crabbyoldman (@crabbyeroldman) reported

    I wish @zoom_us would fix menu to shoe always. I forget then have to find mute when told I’m muted. Why is it a good idea for people not to have menus so they can check mute easily. What’s with app designers’ obsession with hidden menus it’s not as functional & takes time

  • mjwaggonernc Martha Waggoner (@mjwaggonernc) reported

    Why does audio work on everything except Zoom on my laptop? Who can help, @zoom_us?

  • mindlessbum mindlessbum (@mindlessbum) reported

    @thehappyvirgo @zoom_us Tomorrow LA shuts completely down find cookie tookie she in the streets like you

  • onoffre JuanFer (@onoffre) reported

    @zoom_us There are problems to download 32 bits version of Zoom Client for linux

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