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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • AlyssaJGriffin
    Dr. Alyssa J. Griffin (@AlyssaJGriffin) reported

    @zoom_us Not having a way for folx to PERMANENTLY change their display name (i.e., so it appears upon meeting entry every time) to their preferred name if they are using an institutional SSO that uses their legal name is a big problem. Solution please?

  • afadames
    Dr. Ángel F. Adames-Corraliza (@afadames) reported

    Am I the only one who is having problems with @zoom_us freezing constantly after I share screen during lecture? Last week we stopped the problem by turning off all the cameras. Didn't work this week.

  • thudawin
    ✿THU WIN✿ (@thudawin) reported

    @Bnard_M @zoom_us Ah, it's more of like, just confusion for all of us! The rest of the group sees that person A is muted, but on their screen they've turned their mic on, but you can still hear them. But for sure, this issue could flip and then that would be bad!

  • charlesantdavid
    Karl Walsh (@charlesantdavid) reported

    @zoom_us I had Zoom installed on my laptop. It deleted off my laptop. I tried to reinstall and it's reporting a 100002 error. Can someone please contact us.

  • hannahathaway
    bells (@hannahathaway) reported

    @zoom_us Great. But what if your account remains blocked after being hacked. Bank account emptied and can’t access zoom. Lots of dancers who can’t be taught for two days now. Absolutely nothing being done to help.

  • nirmalavirgo
    Nirmala (@nirmalavirgo) reported from Hadapsar, Maharashtra

    @zoom_us Hi customer care team , we are not able to purchase your Pro plan. It's not going beyond "Create an account" page. Plz help

  • skofgar
    Roland 🐺 (@skofgar) reported

    Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...

  • WreckItRon28
    Ron (@WreckItRon28) reported

    @coinbase requires a webcam to verify your identity, which mines broke because of using @zoom_us an issue they never addressed even tho many reported. Anyway managed to get a webcam, took a photo holding my passport... "we're unable to verify your identity" wha a ******* joke

  • ebay1975
    Ebay1975 (@ebay1975) reported

    @madebygoogle @zoom_us Google has a Gmail service. Why doesn't Google create real dating with girls? I live in the city of Mingachevir and I want to meet girls from my city and my country.

  • Alvaro_Wolf_
    ♉ Álvaro Wolf ツ (@Alvaro_Wolf_) reported

    The page is down. I have not been able to download it since the last update. @zoom_us solve please!

  • DrJessicaNJones
    Jessica N. Jones, Ph.D. (@DrJessicaNJones) reported

    @zoom_us i see that there was an issue related to the use of web hooks and that is has been resolved. Do you know of any issue with API calls. Code that worked fine yesterday now gets an invalid_request response

  • PhysEdApps
    Matthew Bassett (@PhysEdApps) reported

    My Ss teacher can only see @zoom_us names when his cursor is on the screen. My names stay on the screen at all times. Does anyone know where the setting is to change/fix this? #physed #pegeeks

  • nambiar_kj
    Jagadeesh Kuppadakat (@nambiar_kj) reported

    @brandonocire @zoom_us I am also facing same issue. No response yet

  • _kerenhappuch
    BethanyKeren-Happuch (@_kerenhappuch) reported

    imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.

  • KeepNupWithKait
    Kaitlyn B. Joshua (@KeepNupWithKait) reported

    @zoom_us need zoom support but don’t have business account only licensed account. Can someone help? I noticed the customer service phone number is only for business accounts now.

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