Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Butler Harner
(@JButlerHarner) reported
@zoom_us Your customer service for PRO accounts t’aint good. Like not at all. 👋🏼
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Pa5calOka4
(@Chiebuniem_) reported
@zoom_us !!!!! fix up!!!!
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AngelChavezS59Civ59 Blue Angel 5
(@ArmisteadIsaac) reported
@zoom_us Zoom is not working somewhat, I keep getting kicked out every 5 minutes #broken?
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𝓮𝓿𝓸 🦋
(@amoration) reported
Specifically @zoom_us the #OnZoom event system has not been working with my 3 Zoom accounts sadly, I went through your training program to host ticketed events with Zoom but am hitting error after error with the workshop system. I cannot even find or refund folks who I missed.
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Clayton Broomes Jr
(@ClayBroomes) reported
Unacceptable @optimum. Your system problem is preventing my kids from attending their @zoom_us classes for school. During normal conditions when kids are back in school? Fine! Not during pandemic lockdown. You should compensate your customers for this @OptimumHelp #optimumfailure
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𝙎𝙝𝙪𝙗𝙝 𝙎𝙖𝙝𝙪
(@Digital_Shubh) reported
@zoom_us I Cancelled The Plan But The Payment Has Been Processed Please Help. Please Return My Payment Please Call Us - 9338591135
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Son of Databasher
(@AtSignAlex) reported
@zoom_us Wow, wasn’t expecting a response much less any help. Thanks!
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Marina 'Wear a Mask' Benjamin
(@marinab52) reported
@_katherine_may_ @zoom_us Katherine, I had exactly this problem. Paid for a service I wasn't getting. No screen share, no breakout rooms. I unsubscribed. Now I've got a ton of teaching coming up and don't know what to do!
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Jason Butler Harner
(@JButlerHarner) reported
Hey @zoom_us 👋🏼 You’re customer service for PRO accounts stinks. Good luck.
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Bonnie Fladeland
(@spiritgodess) reported
@zoom_us Shutting down computer without leaving the meeting.
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Diehard Nats Fan #WEARAMASK
(@TheNatsFan) reported
@HeyCisco @zoom_us I know that you're looking for new customers- and are trying to compete more in the B2C space. But at some point these stability issues are going to come home to roost for you. Webex has gotten increasingly bad over the past year.
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hdpd
(@dewingthemost) reported
hi @zoom_us please help me fix this your website did not help me i love u i swear but WHY
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Martin
(@RAYCATENA1) reported
@zoom_us Zoom is terrible. I use skype!
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Claire Seidler
(@claireliora) reported
@zoom_us for some reason I cannot sign up to a pro account. I've tried chrome, firefox, safari. I've unblocked pop ups but nothing works. When I click "save and continue" nothing happens. Help?
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Patrick Wilkie
(@patlouiswilkie) reported
@otter_ai @zoom_us I believe this only works for FUTURE recordings, not PAST. My issue with @zoom_us pertains only to the BULK EXPORT of Cloud Recordings!