Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • mremathteacher Scott Ellingson (@mremathteacher) reported from Fresno, California

    @CorbinL45 During the @zoom_us academy, they said cameras on should NOT be a requirement in synchronous class instruction. So many privacy issues. For 1:1 meeting, I'm leaning towards camera on, if possible.

  • welshmanupnorth Ceri Davies (@welshmanupnorth) reported from Accrington, England

    I have used #Zoom for meetings at least 4 or 5 times a week for the last 15 weeks without a problem but only tried using #MSTeams twice both unsuccessfully with abandoned meetings. I think that’s conclusive @MicrosoftUK @zoom_us

  • matiascaribon Matias Cariboni (@matiascaribon) reported from Madrid, Comunidad de Madrid

    @zoom_us @ericsyuan really. THIS is a BIG PROBLEM. Now I can’t reject or approve no one in my webinars. I NEED A SOLUTION. #zoom #zoomproblem #webinars

  • karinlynnbates Karin Lynn Bates (@karinlynnbates) reported from Loveland, Colorado

    @MightyCasey @zoom_us Ugh. I agree. The customer service platform sucks rocks. I mean, having to log in for support when the issue is you can’t log in??? Blech.

  • AjitBhaskar8 Ajit Bhaskar (@AjitBhaskar8) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us Impending ban? No #alchemy or resort to #lingam can help you escape the imminent chop- just a matter of time!

  • jessephil Jesse Phillips (@jessephil) reported from Kamloops, British Columbia

    I'm gonna say that the @NHL press conferences are not a great advertisement for @zoom_us . Terrible quality

  • karinaquin Karina Quintero (@karinaquin) reported from Germantown View, Maryland

    @zoom_us Hi, some problem with the server this morning?

  • dr_lreed Latish Reed (@dr_lreed) reported from West Allis, Wisconsin

    @zoom_us Is the HARDEST to get help from. I paid for an upgrade and can’t get anybody on the phone!!!

  • MichaeljRacz Michael Racz (@MichaeljRacz) reported from Alpharetta, Georgia

    @zoom_us Need some help with your product and nobody answers the phone.

  • ryanharmsen Ryan Harmsen (@ryanharmsen) reported from Chicago, Illinois

    Just on a @zoom_us meeting where someone hacked in and did some extremely gross things on camera. @zoom_us are you ever going to figure out this security issue you have?

  • MyrnaWidlend Myrna Widlend (@MyrnaWidlend) reported from Brisbane, State of Queensland

    @zoom_us Please have someone call me in relation to my questions I have now sent 9 emails absolutely disgusted with your customer service !!

  • flawl3ssnbrwn Jenny Say Quan (@flawl3ssnbrwn) reported from Ferndale, Michigan

    @Robinson_DC211 @zoom_us I don’t have an issue with zoom. This is about the meeting.

  • LuckyGordy #LoveLivingLife and 73 others (@LuckyGordy) reported from Durban, Province of KwaZulu-Natal

    Looking for a @zoom_us expert with an unlimited license to help host a large event this weekend. Please send recommendations

  • TC_McCarthy TC McCarthy (@TC_McCarthy) reported from Queens, New York

    .@zoom_us my Bluetooth headphones work great with every application on OSX except Zoom. They test fine in zoom but disconnect as soon as I join a call. Lots of reports of this on google. Any fix?

  • inku08 rinku (@inku08) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us I have an issue I need it to be resolved immediately can someone connect with me?

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