Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Hastings, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • sarbjeetjohal Sarbjeet Johal (@sarbjeetjohal) reported from Fremont, California

    I am frustrated with @zoom_us recorded video (resolution) quality it also wastes ~50% realestate on screen. I finally set up OBS to record zoom in a format I like and better resolution. Zoom must fix this issue if they want to stay as a relevant platform. What do you think?

  • Dave_Clare David Clare (@Dave_Clare) reported

    @zoom_us any chance of someone responding or trying to help me

  • caitlen LizzieBee (@caitlen) reported

    Why is my @zoom_us not working!!!! Why is it busy? Why Why Why??? It's my Saturday group chat hangout time!! I NEED MY GIRLS.

  • okaymiguel miguel (@okaymiguel) reported

    Have the #bigsur #zoom issues been fixed? @zoom_us

  • Ariyanaaganee ari ✨🤷🏽‍♀️ (@Ariyanaaganee) reported

    @zoom_us I need help

  • nycticorax Adam L. Taylor (@nycticorax) reported

    Dear @zoom_us : "Call using Internet Audio" is a terrible label for that button. "Use Built-in Microphone" would be better. But even better: Don't show that dialog if I'm on a device that has a built-in microphone. E.g. every single cell phone, tablet, and laptop circa 2020.

  • DellaHudsonFCA Della Hudson 🦉 (@DellaHudsonFCA) reported

    @cbriancpa @zoom_us I feel your pain. I've just booked a murder mystery event for 19 of us from 8 households over Christmas. Only 4 of us are working or on call over that period (and there's a fair chance that we'll still be locked down) so it seemed unnecessarily complicated

  • GregDember Greg Dember (@GregDember) reported

    @zoom_us Extremely frustrating experience with customer service. Simply trying to provide CC info to upgrade plans. Repeatedly receiving stock emails with same useless info. Long waits on hold yield me someone who promises to send my phone # to someone else. No calls back. #zoom

  • acolorfulvoice Jennifer @ A Colorful Voice (@acolorfulvoice) reported

    @sccyclist @zoom_us Yes, I'm having the same issue. Trying to pre-schedule a Zoom for Thanksgiving day & it's telling me if I go above 40 minutes I need to upgrade.

  • Rahul_Surjo Rahul Gosh ✪ (@Rahul_Surjo) reported

    Many questions: @BMW: how they can find car correctly? @zoom_us: How live videos run! And etc. I got a simple structure! I'll tell. It most probably right! If it wrong, I need your other help! 🤡 Good night!

  • jad_va Justin Davenport (@jad_va) reported

    @tvaziri Ran into a bug with @zoom_us using virtual backgrounds with Big Sur. They are working on a fix.

  • alyssaL_ a-lie-sa (@alyssaL_) reported

    @zoom_us is zoom down? I can’t join meetings and keep getting a “server busy” window

  • IlirSinistaj Ilir Sinistaj (@IlirSinistaj) reported

    @bluedogbri @GovWhitmer @zoom_us False.... not her job. Also unconstitutional. Not to mention her measures have done absolutely nothing to help with the virus. Its only put people in poor poations with their health, finances, and mental wellbeing. Congratulations, tyrants.

  • YMeza44 yisel meza (@YMeza44) reported

    @ChloeFibonacci @zoom_us Yes to the thumbs down emoji! Right now my 4yr olds use 😮 for no. Lol.

  • obviouspropaga2 Obvious Propaganda (@obviouspropaga2) reported

    @GovWhitmer @zoom_us Someone in law enforcement issue an arrest warrant for this tyrant

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