Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Paris, Île-de-France | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Melbourne, VIC | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| Hastings, England | 2 |
| Sheffield, England | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Thatcham, England | 1 |
| City of London, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
| Sydney, NSW | 1 |
| Southwark, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Thaddius.
(@thaddiuslord) reported
@zoom_us Mad Max Beyond Thunderdome or Big Trouble in Little China.
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TAWSIF AMMAR
(@tawsif_stanford) reported
The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia
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Matthew Fries 🎹
(@mfjazz) reported
Been having issues with @zoom_us not playing audio to all people in the meeting when sharing a video. Some hear it some don’t. Anyone else experiencing this? New issue and Zoom doesn’t offer tech support to free educational users like me. 😢
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NghtHwkk
(@HwkkNght) reported
@zoom_us our classes are frozen every few minutes help us
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Margaret Hall 🕯
(@stardustschild) reported
@esmewang @zoom_us this was a problem during Zoom University at the start of the pandemic (I graduated in May, so I can't speak to the Fall). In my Irish class, we would DM each other to ask questions (mostly spelling), and our teacher eventually told us to make a groupchat because it was so much.
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𝖤𝖽𝗆𝗎𝗇𝖽 𝖲𝖼𝗁𝗎𝗌𝗍𝖾𝗋
(@Edmund_Schuster) reported
@lukestein @cbgoodman @zoom_us Thanks - I’ve had problems setting this up on windows but may need to try again. Btw - any mic recommendations? Recorded today and realised my lapel mic is broken (luckily on the test recording), and the integrated mics are just awful
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emma stewart
(@emmas80) reported
@zoom_us No problem will do
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b ☁️ Ψ ia
(@beatingkokoro) reported
@zoom_us can yall do us a favor and just go down for tommorrow I wanna play in the snow so bad
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Dr Dyi Huijg
(@ADHD_Women_Res) reported
@MValeroSanchez @zoom_us yeah right? i've been searching for two hours now. this is terrible! i've been in touch before with @zoom_us about another matter and only received unhelpful replies (that didn't engage with the matter at hand), so don't even try.
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Bogdan Costea
(@BogdanCostea) reported
well, I found the @zoom_us native client, 1 down, 4 to go
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Esmé Weijun **** • 汪蔚君
(@esmewang) reported
@elissawashuta @zoom_us Or maybe it’s only with webinars? As you can see from the replies I received on this tweet, this has been an issue for many people, apparently
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Eric Anderton Host of Construction Genius Podcast
(@constructionge3) reported
@zoom_us has excellent service. Processed a refund for me via their message ap in less than 15 minutes via email. Thanks!
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t.tv/CaptainLuckyDucky
(@CptLuckyDuck) reported
@zoom_us The program keeps crashing every time I attempt to join the lobby for my meeting. I'm having to go into my task manager to close it and attempt to reopen it. Any help would be greatly appreciated.
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Jonathan Brake
(@JonathanBrake) reported
@zoom_us you customer service sucks - fix your support chat its like #GroundhogDay #terrible
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Margaret Hall 🕯
(@stardustschild) reported
@esmewang @zoom_us We also had issues in a class where a friend was clearly having a rough day, so a few of us privately messaged to ask what was going on. They explained it to us in confidence, and then she got an email from that teacher that night, which made her feel incredibly uncomfortable.
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