Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Melbourne, VIC 3
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1
Saint Leonards-on-Sea, England 1
Himmelpforten, Lower Saxony 1
Bedfordale, WA 1
Ravensburg, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • mathcourtney Courtney Davis (@mathcourtney) reported

    .@zoom_us Is there a way to re-send a breakout room invite to someone who says they didn't receive one? I've searched and can't find this. Right now, the only fix I know is them logging off and back on.

  • Scobleizer Robert (@Scobleizer) reported

    @paulbettner @zoom_us And actually that makes sense to me. If the user base doesn’t update you do need to force the issue to keep everyone up to date.

  • JeffreyHare JeffreyHare (@JeffreyHare) reported

    @zoom_us support is terrible. Robot chat system can't recognize help request. Need support - called -- got sales.

  • ecammtweets Ecamm (@ecammtweets) reported

    @mosgaard @zoom_us We are all about sharing helpful information for all of our users, but typically tech issues like what you're asking about require more back and forth in order to troubleshoot and would need one of our tech support team members.

  • chazrusso Chaz Russo (@chazrusso) reported

    I’m furiously tired of @zoom_us freezing in the middle of a virtual brand presentation. And there’s no coming back from it. Literally have to switch computers and pick up where we left off. Anyone else experiencing this? Any fix? My current #1 fix ... stop using Zoom forever.

  • MirielleElaine Mirielle Clifford (@MirielleElaine) reported

    @itswhitneymeyer @rgay Co-sign! I believe @zoom_us doesn’t have captioning at all in the free plan. #AccessibilityFail The Google Meets captions help me when I’m speaking to someone who has a lot of background noise (background noise is bad news bears for us Hard of Hearing folks).

  • GreySkySaturday Jamie (@GreySkySaturday) reported

    Hey @zoom_us , I'm on a basic account and am having trouble resetting my password. Help! Your online help guides have not been helpful for me

  • DoubleSalesClub DoubleSales (@DoubleSalesClub) reported

    Yo @zoom_us Any idea how you cancel a scheduled meeting from an iPad? Seems like a reasonable requirement if not even common. Help.

  • lalodelavega2 Don Lalo De la Vega (@lalodelavega2) reported

    @zoom_us what's the meaning of error 103033, hundred of people are getting this error on a live meeting now

  • DrIvanJoseph Dr. Ivan Joseph // Confidence-Coach (@DrIvanJoseph) reported

    .@zoom_us Is there an option for having a brown hand in reactions. It just doesn't seem right everytime I raise my vitrtual hand to ask a question. I'm sure I'm missing the easy fix button on this. Can you point me in the right direction? #RepresentationMatters

  • njbramley Neil Bramley (@njbramley) reported

    @zoom_us is anyone able to help. Trying to share a PowerPoint presentation on zoom. They meeting participants can see everything I'm sharing until I start the slide show. Then they just get grey box and black screen? But can see everything else?

  • _beccaharrison becca harrison (@_beccaharrison) reported from Ithaca, New York

    Apparently my sister’s school district has mandatory, in-person teacher in-service today. They’re passing around a sign-in sheet, and some aren’t wearing masks. It supposedly can’t be held remotely b/c the school doesn’t have “enough” @zoom_us licenses. AYFKM?

  • YadvinderaSingh Yadvinder Singh (@YadvinderaSingh) reported

    @zoom_us Zoom meeting notable to login on laptop Microsoft surface & MacAir

  • Deveshb15 Devesh🚀 (@Deveshb15) reported

    @stackademic_ @zoom_us @zoom_us help!!!

  • Yvantjeeh Yvan Watchman (@Yvantjeeh) reported

    hey @zoom_us it seems like your services don't have up-to-date geolocation databases in place, which you use to allow and deny users on your service. 1/2

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