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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Bogotá, Distrito Capital de Bogotá 7
Toronto, ON 7
Mexico City, CDMX 5
Los Angeles, CA 4
Lima, Provincia de Lima 3
Puebla, PUE 3
Vancouver, BC 3
Mumbai, MH 2
Guayaquil, Provincia del Guayas 2
Manchester, England 2
Melbourne, VIC 2
San Salvador, Departamento de San Salvador 2
Quito, Provincia de Pichincha 2
Calgary, AB 2
Guadalajara, JAL 2
Chicago, IL 2
Seattle, WA 2
Sydney, NSW 1
Reutlingen, Baden-Württemberg Region 1
Madurai, TN 1
Valencia, Comunitat Valenciana 1
Cornélio Procópio, PR 1
Túxpam de Rodríguez Cano, VER 1
London, ON 1
San Jose del Monte, Central Luzon 1
Tultepec, MEX 1
Harrogate, England 1
Petaling Jaya, SGR 1
Kuala Lumpur, KUL 1
Kota Kinabalu, SBH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:
  • Midlife Smarts - Jill Creighton (@MidlifeSmarts) reported

    @zoom_us trying to get support from @zoom_us proving impossible. Can’t access my account and start meetings. Help!!

  • Mia J Merrill (@Miajmerrill) reported

    @zoom_us needs to add a thumbs down reaction for Purim so we can react properly during the Megillah. I hate that sentence.

  • Sam Yates (@satxsam) reported from Hollywood Park, Texas

    Hi @zoom_us I get why we can’t login to a meeting from multiple devices with one account, but must we force re-entering credentials on 2 computers every time I need to switch between them? Makes for a bad experience going between home office laptop and living room Mac

  • DoubleSales (@DoubleSalesClub) reported

    Yo @zoom_us Any idea how you cancel a scheduled meeting from an iPad? Seems like a reasonable requirement if not even common. Help.

  • Courtney Davis (@mathcourtney) reported

    .@zoom_us Is there a way to re-send a breakout room invite to someone who says they didn't receive one? I've searched and can't find this. Right now, the only fix I know is them logging off and back on.

  • Yvan Watchman (@Yvantjeeh) reported

    hey @zoom_us it seems like your services don't have up-to-date geolocation databases in place, which you use to allow and deny users on your service. 1/2

  • Asrullah (@Asrullah_) reported

    @zoom_us what can I do so that I can use zoom for more than 40 minutes I am an educator from Indonesia and already registered using my school account..but still don't get this facility..please help..🙏

  • michael wade (@usercoms) reported

    @JudgeFergusonTX @zoom_us Dont blame the PC, this was an inept person. Called an ID10T ERROR

  • Jamie (@GreySkySaturday) reported

    Hey @zoom_us , I'm on a basic account and am having trouble resetting my password. Help! Your online help guides have not been helpful for me

  • Chaz Russo (@chazrusso) reported

    I’m furiously tired of @zoom_us freezing in the middle of a virtual brand presentation. And there’s no coming back from it. Literally have to switch computers and pick up where we left off. Anyone else experiencing this? Any fix? My current #1 fix ... stop using Zoom forever.

  • Robert (@Scobleizer) reported

    @paulbettner @zoom_us And actually that makes sense to me. If the user base doesn’t update you do need to force the issue to keep everyone up to date.

  • JeffreyHare (@JeffreyHare) reported

    @zoom_us support is terrible. Robot chat system can't recognize help request. Need support - called -- got sales.

  • becca harrison (@_beccaharrison) reported from Ithaca, New York

    Apparently my sister’s school district has mandatory, in-person teacher in-service today. They’re passing around a sign-in sheet, and some aren’t wearing masks. It supposedly can’t be held remotely b/c the school doesn’t have “enough” @zoom_us licenses. AYFKM?

  • Camden Johnson (@camforthepeople) reported

    @almostdr_obrien My only two issues with @zoom_us is since yes or no became reactions, people that use that for voting are having a hard time since they disappear so quickly. That and there’s no built in video switcher for streaming. Other than that, yes, please zoom

  • FunkyBob (@BunkyFob) reported

    @zoom_us for the love of... everything... STOP HIDING THE LOGIN WINDOW!


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