Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MitchellB66 Mitchell Breuer (@MitchellB66) reported

    @AlanCavanna @DustinAlbino @zoom_us DUDE, when I went on Zoom I had the same problem lol

  • sqlrohit Rohit Nayak (@sqlrohit) reported

    @zoom_us I need to delete %AppData%\Zoom\data each time the teacher changes passcode for the meeting. Maybe a simple fix to invalidate/ update the local cache & save hours of heartache for parents frantically trying to make sure their kids can join the online class on time?

  • Patrick07849555 Dr. Henry Jones Jr. (@Patrick07849555) reported

    @madebygoogle @Google @zoom_us Dear Google: You had record profits of 50 Billion dollars Can you please Promote my Youtube so I can have A real Stimulus The GOP does not want the poor to have money So Can you help me??!! PLEASE

  • thudawin ✿THU WIN✿ (@thudawin) reported

    @Bnard_M @zoom_us Ah, it's more of like, just confusion for all of us! The rest of the group sees that person A is muted, but on their screen they've turned their mic on, but you can still hear them. But for sure, this issue could flip and then that would be bad!

  • WreckItRon28 Ron (@WreckItRon28) reported

    @coinbase requires a webcam to verify your identity, which mines broke because of using @zoom_us an issue they never addressed even tho many reported. Anyway managed to get a webcam, took a photo holding my passport... "we're unable to verify your identity" wha a ******* joke

  • afadames Dr. Ángel F. Adames-Corraliza (@afadames) reported

    Am I the only one who is having problems with @zoom_us freezing constantly after I share screen during lecture? Last week we stopped the problem by turning off all the cameras. Didn't work this week.

  • _kerenhappuch BethanyKeren-Happuch (@_kerenhappuch) reported

    imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.

  • AlyssaJGriffin Dr. Alyssa J. Griffin (@AlyssaJGriffin) reported

    @zoom_us Not having a way for folx to PERMANENTLY change their display name (i.e., so it appears upon meeting entry every time) to their preferred name if they are using an institutional SSO that uses their legal name is a big problem. Solution please?

  • YMeza44 yisel meza (@YMeza44) reported

    @zoom_us Am I able to verify that my son is staying logged on for his entire class. I’m getting complaints from his teacher that he is missing from zoom class at times, but he swears that he is there. Help!!!! #analytics

  • benscottlondon Ben Scott (@benscottlondon) reported

    @zoom_us hey guys - I’ve tried every troubleshooting trick in the book, tried every setting and tested it all - but alas myself (and everyone musical colleague of mine) STILL can’t send audio in stereo. Is there an update being released that’ll fix the issue here?

  • LewisFranck Lewis Franck (@LewisFranck) reported

    @AlanCavanna @DustinAlbino @zoom_us Wolfgang is having the same problem.

  • hannahathaway bells (@hannahathaway) reported

    No work. Account hacked. No help. No access. Auto reply - busy busy busy. Family run business STOPPED. Where is the love?! Come on @zoom_us many little dancers standing very still

  • McMousAnony MousAnony (@McMousAnony) reported

    @zoom_us webhooks outage today? I do not get meeting startet events since 15:00 GMT

  • skofgar Roland 🐺 (@skofgar) reported

    Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...

  • hannahathaway bells (@hannahathaway) reported

    @zoom_us Great. But what if your account remains blocked after being hacked. Bank account emptied and can’t access zoom. Lots of dancers who can’t be taught for two days now. Absolutely nothing being done to help.

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