Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • E_Walshie Erin Walsh (@E_Walshie) reported

    @zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large company tech company is so poorly staffed to help its end users? #help #zoomswack

  • NingNingCheang Ning Ning Cheang (@NingNingCheang) reported

    @ImposterSbl @zoom_us We had the same issue since Sep. Spoken to zoom US twice and was told they couldn't help as we're UK. They gave me a contact name for UK and he didn't even bothered to get in touch. Perhaps we're not deemed worthy enough to be considered as K-12?! @zoom_us 😠

  • anand003 Anand Vishwanath (@anand003) reported

    NBN down 😑. No idea why and earliest technician available from @NBN_Australia @Telstra is 48 hours from now. Dreading 2 days of @zoom_us calls on 4G now 🥺! Crappy telco infrastructure is probably the single biggest deal breaker to remote work in Australia.

  • charuc47 charu chandna (@charuc47) reported

    @zoom_us Tried, still not working

  • yassimoghaddam Yassi Moghaddam (@yassimoghaddam) reported

    @zoom_us Are you having a problem with your webinar functionality? You make it impossible for your (business account) customers to get urgent support. Have been trying for the last hour to no avail.

  • jengarvey Jennifer Garvey (@jengarvey) reported

    @zoom_us Your latest update has made it so Zoom no longer works on my Chromebooks, making virtual learning impossible. Your customer service won’t offer help since i’m not a paying client. Any suggestions?

  • charuc47 charu chandna (@charuc47) reported

    @zoom_us I have bought premium subscription of Zoom Account but the host is unable to share any file during a meeting. Kindly help!!

  • helpful_pete Pete Wilcox (@helpful_pete) reported

    @palvaro @zoom_us imagine the space of 'people who attend my mandatory meetings' and then think about how well this sort of complaint would go if i made it every time it was an issue

  • samspearsevans samspearsevans (@samspearsevans) reported

    @otter_ai @zoom_us I have all of that connected. Written in my tweet. The problem is that it doesn’t display in webinars.

  • JinSooDHuh Jin-Soo Huh (@JinSooDHuh) reported

    Does @googlechrome shut down for anyone when they open @zoom_us ? Started happening when I upgraded to @Apple Big Sur OS so wondering if those are connected.

  • KatyCantSpell Katy Weathington 🏳️‍🌈 (@KatyCantSpell) reported

    Is @zoom_us absolutely broken for anyone else right now?

  • ellyvstheworld ellyvstheworld (@ellyvstheworld) reported

    Hey @zoom_us - I can't contact support because I'm on a "free" account, but I'm supposed to be on enterprise. Please help! Can you get in touch with me? Somethings broken...

  • h_rbond Hannah Bond (@h_rbond) reported

    Interesting (yet predictable) to hear how many other ppl have such major issues with @Virgin's shoddy @virginmedia. It's not a surprise given that I haven't got through a @zoom_us call w/video for weeks! They certainly aren't a service provider. It's more like day light robbery!

  • tinofotos Tino (@tinofotos) reported

    Dear @zoom_us Team! My wife is a K-12 teacher in Germany and has registered with Zoom. She has filled out the form to apply for the 40-minute limit to be removed. Unfortunately it did not work. Can you help?

  • E_Walshie Erin Walsh (@E_Walshie) reported

    @zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large tech company is so poorly staffed to help its end users? #help #zoomswack

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