Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Markus
(@iaremarkus) reported
from
Port Elizabeth, Eastern Cape
I submitted a @zoom_us support request 4 months ago. Best I've gotten is a bi-weekly email apologizing for the wait. I give you money every month. I thought I'd at least get a *tiny* bit of help 😞
-
Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
If I have relationship troubles I either address it with Melissa on the @zoom_us meetings or I try to address it on my own on @Twitter whenever I can that’s called being a responsible 21 year old adult 🧑 is taking care of myself whenever I can and accepting help when I need it
-
Shigufta khan
(@Shigufta1) reported
from
Blackburn, England
@zoom_us What would be really useful is if you had a customer service number for UK customers or a contact form that gets a response! I want to buy 2 licences & am unable to do it ! #Frustrating
-
Vallarta Adventures
(@vallarta_advent) reported
from
Puerto Vallarta, Estado de Jalisco
@zoom_us @tomandshell Perhaps you can add another feature, pay back what you've promised months ago, very dissapointing service from your company
-
Mike Barnbaum ✊🏿✊🏾✊🏼
(@SacTownBarnbaum) reported
from
Sacramento, California
Does anybody out there use @zoom_us on their iPad? I’m having trouble finding the meeting settings that would allow me to change from a natural background to a virtual background. I just had a zoom meeting, which I encountered many problems navigating through to get a background.
-
Annette Udall
(@annbasel) reported
from
Cowra, State of New South Wales
@zoom_us waiting for help from mid May! an issue with @Google was solved in less than 1 hour with conference call from New York. Thank you @Google
-
Melo
(@MelooChingo_) reported
from
South Gate, California
Anyone else having weird issues with @zoom_us today ?
-
Matias Cariboni
(@matiascaribon) reported
from
Madrid, Comunidad de Madrid
@zoom_us @ericsyuan really. THIS is a BIG PROBLEM. Now I can’t reject or approve no one in my webinars. I NEED A SOLUTION. #zoom #zoomproblem #webinars
-
Walkerjones
(@Walkerjones31) reported
from
Cemaes Bay, Wales
@zoom_us can’t login to Zoom I have an error code 1132 help ?
-
Karina Quintero
(@karinaquin) reported
from
Germantown View, Maryland
@zoom_us Hi, some problem with the server this morning?
-
B L M
(@teasandsweets) reported
from
Los Angeles, California
@zoom_us please help. Is there a way to set up recurring meetings on my daughter’s iPad without an invite from the meeting host (her teacher)? So she can just click the link and not bug me? #virtuallearning
-
Edward Vargas 🇩🇴🇨🇦
(@EduSempai) reported
from
Richmond, British Columbia
@zoom_us You have to improve your customer service experience, I have been trying to upgrade our corporate pro account to business for two days with no success. We have been paying you for 4 years.
-
Abhishek Agnihotri
(@baabio) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Help me with the ticket. I am struggling since a week
-
courtney
(@courtneyreyers) reported
from
Washington, D.C., District of Columbia
I just noticed @zoom_us has a slow down feature!!! Will this make me a better presenter or nah
-
Heather Sternshein
(@hsternshein) reported
from
Durham, North Carolina
@zoom_us The people demand a button down shirt filter!👚 👕 👔