Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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T Rosato
(@TRosato2) reported
@zoom_us Yea that doesn’t help my child who is forced to use the platform. If he can’t verify when he’s on then I don’t believe a child should have one of these accounts. Thanks for this- I’ll share them with the school who thought it was ok to use zoom.
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Ramona White
(@Ramona_W) reported
@zoom_us I am having some issues when I use Zoom in the browser rather than the desktop client. Is there someone who can help me figure out what I can do/need to do differently? For example, I have no reactions and I have no choice of views. I can't see anyone else in my class.
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Colin Parrish
(@ColinP3) reported
@flodebarre @zoom_us Have had Big Sur for a while now - no problems with, must be computer specific?
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Kirsty Nunn
(@kirstyrosenunn) reported
@zoom_us I keep getting kicked out of meetings at about 30 minutes in. Using an Ethernet cable so I know it’s not a connection issue, and I’ve just been emailed to say support tickets aren’t being looked at. Not sure what to do? Needs sorting ASAP as it’s affecting work! Thanks!
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Cesar
(@WhatsUpGuysItsC) reported
It’s been almost 2 months since I emailed @zoom_us about adding a thumbs down reaction. RESPOND COWARDS.
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Sina Khanifar
(@sinak) reported
from
Laguna Hills, California
@zoom_us @karrisaarinen I know at least two other people having the exact same issue. They all have M1 Macbook Airs, do you @karrisaarinen?
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Darren
(@darrenhealy_) reported
@zoom_us Cannot log into zoom desktop. 300 error. Have already tried updating the password. Can log in via browser fine. What's the issue?
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LEPTECONS
(@leptecons) reported
@GetSpectrum we live in California, so our internet is extremely important.. during the past two months, we have had extremely bad service from your company. Today was the last straw, my wife had an interview on @zoom_us when the internet went out, now we have no clue the result
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Shari Eberts
(@sharieberts) reported
@merylkevans @zoom_us For now yes. Zoom told me they are working to change it. The timing is unclear. This is a critical issue for full accessibility.
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Sben Korsh
(@sbenkorsh) reported
just was in a @zoom_us webinar that was bombed by a hate group. event organizers, don't let your guard down even though this pandemic has gone on so long :/
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@__tooyyy
(@__tooyyy) reported
@zoom_us I need help
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Oziel Perez
(@OzzyTheGiant) reported
@zoom_us please fix the Ubuntu client. Have to try more than 6 times just to be able to log in to a meeting
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⬡ S͓̽e͓̽C͓̽u͓̽R͓̽i͓̽T͓̽y͓̽S͓̽h͓̽R͓̽i͓̽M͓̽p̽ ⬡
(@Securityshrimp) reported
hey @zoom_us can I submit a feature request to auto-mute people snoring on a call? this is a serious problem we are having in our calls, and we cant kick/mute because theyre the host
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Tom Glasgow
(@TomTalkinSports) reported
@zoom_us customer service has been extremely unhelpful. You can’t speak to a human being even after chat assistance does nothing but give the same option that never works. Two days trying to fix. Gonna have to look for other options.
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Tuuli Lappalainen
(@tuuliel) reported
@aaronquinlan @flodebarre @zoom_us Me too. Major issues if connected to my external screen though (pre and post Big Sur).
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