Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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ben
(@evrimu) reported
@zoom_us is not working with @virginmedia broadband in London! My children have to login to zoom for online lessons. It is ridiculous!
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Konrad Cheng
(@konradscheng) reported
@karrisaarinen @zoom_us This used to happen to me and I ended up needing to replace my motherboard 2 months later and no problems yet...maybe i should’ve closed my thousands of chrome tabs...
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Kris Gohl
(@krisgg8) reported
@zoom_us Does anyone know how to get help from a human @zoom? This chatbot is NOT helping!! #zoom
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🧜🏽♀️
(@_glambih) reported
@zoom_us why is my camera automatically turned on when I log onto sessions? Fix that .
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Cole Klubek
(@CoachKlubek) reported
from
Laramie, Wyoming
It was bound to happen eventually, @zoom_us dropped in the middle of me teaching. Had a good run, 20+ weeks with no issues. Let’s start the counter over again 👍🏻
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Lainey-bluexx
(@BluexxLainey) reported
@zoom_us Why remind me of the error code 103033 and can't join the meeting
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Amy Gaerlan
(@amygaerlan) reported
@zoom_us Is there a fix my reoccurring meetings vanishing off of my meeting list? They’re booked until June, links all work, but they’re not organized on the website anymore. Super annoying since I didn’t save them to my Calendar.
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Iain Fletcher
(@IainFletcher8) reported
@lecanardnoir @zoom_us But the analogy to Zoom isn’t National Grid, it’s Geoffs Phone Charging Hut. It’s a service that runs on the infrastructure not the infrastructure itself. Personally I don’t want govt telling private businesses who they have to have as customers. Discrimination laws aside.
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Iain Fletcher
(@IainFletcher8) reported
@lecanardnoir @zoom_us I still think your analogy is off. All web services provide a communication service, that’s what the internet is. You’d have to expand the definition of carrier to be anything that uses the internet. Zoom isn’t the one moving the packets, that’s the ISP.
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rocky
(@brokeboiiiii) reported
@zoom_us i am incredibly frustrated with your customer solutions. theres no customer contact center to help me figure out why my password to join meetings won't work when its absolutely correct..
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Karri Saarinen
(@karrisaarinen) reported
@zoom_us Basically, I need to try setting every setting on and off to figure out what would work? I tried re-installing, didn't help. This started happening few weeks ago. I can go 5-15mins and then it freezes
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Samantha Tall
(@SamanthaTall) reported
@zoom_us @eli_usss Yeah @zoom_us it’s happened to me too and several of my peers. Perhaps it’s a glitch? But it’s very scary to not know that the mic will randomly turn on
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Tam.💗
(@TamlettOficial) reported
Help me, they canceled my zoom account and now I can't do my daily routines,¿ what can I do? @zoom_us
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Accidental CISO
(@AccidentalCISO) reported
Why is the @zoom_us integration with @google's GSuite so terrible? I was so spoiled by the Outlook plugin.
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Stephen
(@stbenjam) reported
@zoom_us 5.5.2 (7011.0206) has broken screen sharing on Linux/Wayland. This build is super flaky :-(
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