Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Lina Hou
(@linasigns) reported
@gab_hodge @zoom_us Following this. I have the same problem.
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🏳️⚧️Terri⚧Ellen🏳️⚧️
(@_TerriEllen) reported
@mickou @Logitech tried that, no change. this is a @zoom_us software glitch. the issue started after their software upgrade. It would be nice if they could address the issue.
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Sannah Gulamani
(@soaringsan) reported
@gab_hodge @linasigns @zoom_us Hmm I could try that but difficult if session is interactive? Or if interpreters need to clarify something with me whilst presenting? It seems not a host issue or gallery issue from what we've tested so far.
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Sumit Gupta
(@sumitngupta) reported
So many habitually late people panicking that they can't say they're going to be late for a @zoom_us call because @SlackHQ is down... and will now show up on time.
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Christopher Campbell
(@ChrisCampbell02) reported
@MattHastings3 @SlackHQ @zoom_us Is it really down that often? This is the first big outage I’ve experienced.
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tater twat hot dish
(@charliabartl) reported
hey @zoom_us do you wanna go down next aha 🙈
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Emma H. Wilson, PhD
(@ekhiatt) reported
@zoom_us I received an email on 12/9 indicating “someone would be in touch” regarding my inquiry into HIPAA-approved zoom. No further communication in nearly 1 month—was excited to get up and running ASAP, now rethinking due to poor customer service at @zoom_us #zoom
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WRESTLING
(@jawaid_mr) reported
@zoom_us Very disappointed you did not twitter me back very very bad customer service😡
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Adam Moss
(@adammosscomedy) reported
from
Manchester, England
@zoom_us hi zoom got connection issues... I've uninstalled and reinstall, I've taken all the security proxys off including 3rd party ones etc.. But still won't connect any other advice?? errors 104103.. I've done all ur website advice...
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Jar Hanks
(@HanksJar) reported
@zoom_us your customer service sucks! #CustomerService #CustomerExperience #zoom
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laypish
(@laypishina) reported
@meanjoegnd @zoom_us Same here and I have online school and I literally can’t find anything to help me
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Dr. Lina Hou
(@linasigns) reported
@gab_hodge @zoom_us @soaringsan I can work with one device too. My biggest problem is that I have no way of viewing my presenter’s notes so I read them on a separate device. 😬
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Jack
(@JackSchoolrock1) reported
@zoom_us Why can you scream share A movie on your Service
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Matt Hastings
(@MattHastings3) reported
@SlackHQ is down! So frustrating. @zoom_us it’s time to develop an equal or better chat product and dominate the entire communication market! As a paid account, #Slack is down way too often for us. We need you to build this #Zoom! #salesforce $crm $work $zoom
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Chinmay Bhattar
(@geekgunda) reported
@zoom_us would see some unexpected spike in chat traffic today as @SlackHQ continues to stay down. Has anyone else temporarily switched the chat platform as well?
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