Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Paris, Île-de-France | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Melbourne, VIC | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| Hastings, England | 2 |
| Sheffield, England | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Thatcham, England | 1 |
| City of London, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
| Sydney, NSW | 1 |
| Southwark, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Tall
(@SamanthaTall) reported
@zoom_us @eli_usss Yeah @zoom_us it’s happened to me too and several of my peers. Perhaps it’s a glitch? But it’s very scary to not know that the mic will randomly turn on
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Jerry Powell
(@jpowell1997) reported
@zoom_us May we please give a an independent per person volume slider or noise suppresion? So many people don't care about being on the other end of a child screaming into a mic randomly. This problem won't stop after a pandemic.
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Higgs
(@vnvobit) reported
what is it with @MicrosoftTeams and Macs? Latest update has rendered video calling impossible as anytime I initiate one the call is immediately disconnected and Teams restarts. No issue using @zoom_us this morning (rock solid) but teams used by most I work with
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Paul Harvey
(@coachfoxy21) reported
@metraux_julia @zoom_us @NAD1880 Please follow this up to address our latest problem with Zoom on a closed closed issue (lets produce a new ADA lawsuit if you guys can do that)
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Stephen
(@stbenjam) reported
@zoom_us 5.5.2 (7011.0206) has broken screen sharing on Linux/Wayland. This build is super flaky :-(
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Ken Templeton
(@kentempletonela) reported
The private chat in #zoom breakout rooms hasn't been working in my classes yesterday and today. I swear it worked in the past--anyone experience this and have a fix? @zoom_us #edchat
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Karri Saarinen
(@karrisaarinen) reported
Anyone has the issue and found a fix to where @zoom_us screensharing freezes after 5-10mins? Restarting the screen sharing doesn't work either.
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Konrad Cheng
(@konradscheng) reported
@karrisaarinen @zoom_us This used to happen to me and I ended up needing to replace my motherboard 2 months later and no problems yet...maybe i should’ve closed my thousands of chrome tabs...
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Niko
(@NikoSarcevic) reported
@suchi_kulkarni @zoom_us @Skype so strange. ive upgraded basically minutes after it was available and I have no issues whatsoever
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Neurodiversity Acceptance
(@Neurodiversit19) reported
@metraux_julia @zoom_us @meriahnichols Was just trying to help, ignore if it isn't suitable.
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Yvonne M - #YourAgileHome
(@agileyvonne) reported
@metraux_julia @zoom_us To be honest, I hadn’t thought about it but it would also be useful to someone like me who has auditory processing issues.
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Marcos Ortiz
(@marcosluis2186) reported
@karrisaarinen @zoom_us There is a very good solution to that problem: Chat with @ryanbonnici
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Marie
(@utoepeea) reported
@zoom_us why do you have to out source your tech support? It is so frustrating. I need help but I can't communicate with the support staff. 😡
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Amy Gaerlan
(@amygaerlan) reported
@zoom_us Is there a fix my reoccurring meetings vanishing off of my meeting list? They’re booked until June, links all work, but they’re not organized on the website anymore. Super annoying since I didn’t save them to my Calendar.
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Suchita Kulkarni
(@suchi_kulkarni) reported
I upgraded to macOS big Sur a few days ago. Since then I can't screen share via @zoom_us or @Skype . Anyone with similar issues? Any possible solutions? My apps already have screen share permissions.