Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • GigabiteDan Dan 🧑🏻‍💻 (@GigabiteDan) reported

    Anyone ever notice that you cannot completely turn the volume down when you are in a @zoom_us call? It goes down to ~10% on my iPad Pro, but no further. Can still hear it clearly. They seem to have overridden iOS’s volume control— but how 🧐, and why?

  • ChevalierDuPape Hugues de Payns (@ChevalierDuPape) reported

    @zoom_us plz find a solution to microphone issue in the beginning of every meeting. Some people are struggling to find out how to connect the audio and this is a complete waste of time.

  • chriswinfield Chris Winfield (@chriswinfield) reported

    @zoom_us I have been on hold with Sales for over 35 minutes (and I filled out the form on your website yesterday and never heard back). Is there an easier way to do this? Please help...

  • TheRealSlimDav2 TheRealSlimDavey (@TheRealSlimDav2) reported

    @zoom_us Why can't I see chat history from before I join a meeting? Frequently I take trainings with multiple sessions, so joining a later sessions means missing the useful links & instructions provided by the instructor when they started the training. Please fix this feature.

  • joyredmond contenta at home (@joyredmond) reported from Ballynapierce Bridge, Leinster

    @MMaryMcKenna @zoom_us Sorry I don’t have his number but He was only promising help with zoom on LinkedIn today

  • antimabuk Gilz (@antimabuk) reported

    hey @zoom_us, my company's pro account(s) have a problem for logging out. it's hard for switch between accounts and keeps logging to the same account. i'm already deleting my browser cache and saved login information but it doesn't work (even on incognito mode).

  • atribeclldchris Chris (@atribeclldchris) reported

    Is anybody using Zoom right now and having issues? @zoom_us

  • TradingNimbus TN (@TradingNimbus) reported

    @zoom_us @Skype can you guys help congress out with their hearing quality? The sound is horrible. #roaringkitty #RobinHood $Gme $zm $msft

  • leedsbarber Philip Nicholas (@leedsbarber) reported

    @zoom_us Zoom is taking money from my PayPal account but both of my accounts say they are free, therefore I am unable to use the chat feature to find out what my paid account details are. Can anyone help please?

  • jerblank Jeremy Blank (@jerblank) reported

    @zoom_us hi zoom The app is suddenly incompatible with my Lenovo tablet. Meetings won't open and I can't find zoom in the play store. Please help ASAP

  • kevtraynor kevtraynor (@kevtraynor) reported

    @MMaryMcKenna @zoom_us @zoom_us customer service is beyond ****. Give me a shout tmw Mary and I’ll see if we can get you sorted

  • mrBallistic Todd Greco (@mrBallistic) reported

    @MugOfPaul @zoom_us Ha! You should try Teams. I love that the unstable connection error comes right as it comes back to stability.

  • hazimvn Haziman (@hazimvn) reported

    @zoom_us is there a way to manually mix someone's audio? my classmate is fking loud and i wanna mix him down to 5% or mute him completely

  • sayitchowda jc (@sayitchowda) reported

    It would be a real bummer if @zoom_us went down tomorrow...because this whole “snow days mean **** now” is kind of their fault.

  • ClareMcGee80 Clare McGee (@ClareMcGee80) reported

    @zoom_us @MMaryMcKenna Therein lies the problem. Haven’t had any issues before

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