Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Neo Dada
(@neodada7) reported
@zoom_us no post sale service. It's a fraud!
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bells
(@hannahathaway) reported
No work. Account hacked. No help. No access. Auto reply - busy busy busy. Family run business STOPPED. Where is the love?! Come on @zoom_us many little dancers standing very still
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Giles
(@giles_wells) reported
@zoom_us are there any issues with webhooks today? I haven't received a webhook from an app that I have (3QrKLI_FRLO7nkzNqS8ZYQ) since 8:34am today.
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Dr. Sarah🧍🏻♀️👩🏻🤝👩🏼
(@manville71) reported
I need help figuring out how to play videos for students over @zoom_us so they can actually hear them. I had @JeffSpeckFAICP all lined up to go and was stoked, and when I “share screen” none of the students could hear. Total technology swing and a miss. #edtech #remotelearning
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bells
(@hannahathaway) reported
@zoom_us Still no answer! Business on hold please help
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Jagadeesh Kuppadakat
(@nambiar_kj) reported
@zoom_us We are facing some issues with the existing zoom account. Alreday sent couple of mails but no response, can you pls look into this?
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Bryn Hughes
(@brynmdhughes) reported
@godoymusic @zoom_us Would really help if you could do something like watch party
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SocialTeaV
(@SocialTeaV) reported
@zoom_us please check if your microphones can be taken hostage by hackers to control computers and to gain access? @avast_antivirus your new version has problems?
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MousAnony
(@McMousAnony) reported
@zoom_us webhooks outage today? I do not get meeting startet events since 15:00 GMT
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Ms. Garlow
(@msgarlow) reported
@zoom_us Why are alternative hosts kicking me out of a meeting when they open a different link? Paid accounts, same company. This was not an issue before today.
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chassuz
(@chassuz) reported
If you need customer support from @zoom_us , good luck with that. You'd think all of the extra business would help them ramp up staffing but you would be mistaken.
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Afolabi Josuua
(@AJosuua) reported
@hannahathaway @zoom_us Unfortunately for me I had the same issue too... I contacted support for a week but it was useless not until I got referred to@ethical_tools on instagram who helped me recover my account... Be sure to send them a DM now to get your account recovered...
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bran
(@brandonocire) reported
@zoom_us @zoom_us are you going to just ignore me? You’ve broken GDPR rules and I’m not getting any reply from your company
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Hoshi
(@Hoshizoraka) reported
@zoom_us Please release the new version on Android because on my tablet it's keep crashing again and again and i have almost miss classes and had the issue 5003 when i have no anti virus/no proxy/ nothing on my tablet and it's have worked very well with my phone.
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Jagadeesh Kuppadakat
(@nambiar_kj) reported
@zoom_us @ericsyuan We are facing some issues with the current zoom plan. Without any notification the Enterprise account degraded to PRO even though the validity is till Oct 2021. Already sent couple of mails, but no response. Can any one look into this as v r not able to conduct meetings.
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