Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Stockil
(@TimStockil) reported
@bobby_bridge @zoom_us We use Zoom all the time - my wife is giving a lesson as I write - and generally it works really well. Problems seem to arise when one end of the conversation suffers from poor internet connection. Perhaps this was it. Not much you can do if it was.
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Tobey (Investigate and prosecute)
(@TJoseph54) reported
@zoom_us I am missing the background option. I have a paid account. Tried all your options in help, no luck. Using IPad, and meet your requirements. What do I do?
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Alex Palombo
(@AlexPalombo) reported
Hey @zoom_us - I'm having issues with crackly audio when I use my Bluetooth headphones. Are there ways to fix this, or is my laptop just old?
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Drake
(@drakelouks) reported
Anyone else having issues raising hands in @zoom_us and find a solution? It’s being discussed on Reddit but nothing from #Zoom Hosts & Co-hosts can, participants can use every other non-verbal response...
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Catherine Mangan 💝
(@catherinem23) reported
@zoom_us screen sharing audio is always a problem with my iPad Pro but never on my other devices... can you tell me why? I have checked settings etc
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Tim Clarke
(@TimxClarke) reported
@nengelbrecht @zoom_us Having the same issue
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Jess
(@Jess76827488) reported
@zoom_us your sign up page doesn’t appear to be working, I just keep getting an ‘Uh oh!’ Error page every time I click on it. Please can you help?
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Fredrik Matheson
(@movito) reported
@asitwouldseem @zoom_us Are you able to see the whole list? I certainly can’t. Works fine in other video apps … BTW, the @Blackmagic_News UltraStudio series suffers from terrible IxD: unless a connected app is using the video, the little screen is typically blank. I returned a unit, thinking it DOA.
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kevin’s bestie
(@heyemoboys) reported
im having problems @ home let me in the tbz event 😢😢😢 @Airbnb @zoom_us
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Bruncky
(@brunckyGG) reported
@zoom_us Hey guys! Been having issues with breakout rooms all day today - when I try switching to a different room, it crashes and shows "error 103008", which according to the docs means "busy servers". This is in Berlin. Just letting you know!
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mindmodel
(@mindmodel) reported
@zoom_us Please make a Zoom app for AppleTV so I can join workout classes on the big TV! :) I know I can AirPlay, but it has glitches, runs down phone batteries. I don't need to send audio or video, just watch. Version 2 can allow a login from phone for sending audio and video.
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Katie Wagner
(@cewagnerlab) reported
My semester has started up with unrelated major tech issues with home internet, my phone, and zoom. Dealing with @CenturyLink and @ATT has been a horrendous nightmare. Dealing with @zoom_us has been efficient and useful. None of the three issues are resolved. Fun.
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✨𝐖𝐚𝐥𝐯𝐞𝐧𝐚𝐫𝐝𝐨🌹🌻
(@walvenardo) reported
What happen to @zoom_us? Yesterday some of webinars have a problem using @zoom_us. Because of the signal, because of the data center that have a problem, or others?
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Ujjwal Sharma
(@ujjjjwall) reported
@zoom_us Is the raise hand option disabled?? Not able to raise hand ...pls fix the problem with the new update
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Dinnie Hijrie Firdausi (노니)
(@nonienonce) reported
Anyone have a problem with zoom meeting? Please help me what is happening with zoom? Am living in Jakarta, Indonesia. We were in large meeting having bad experience in Audio for last 2 weeks. Please help @zoom_us
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