Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:


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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bradford, England 2
Örebro, Örebro län 1
Hannover, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Chester, England 1
Watford, England 1
Santiago, Región Metropolitana 1
Exeter, England 1
London, England 1
Loja, Provincia de Loja 1
Rochester, NY 1
Huehuetoca, MEX 1
Delhi, NCT 1
Manchester, England 1
Teignmouth, England 1
León de los Aldama, GUA 1
Puerto Vallarta, JAL 1
Chesterfield, England 1
Patna, BR 1
Noisy-le-Grand, Île-de-France 1
Río Ceballos, CD 1
Dungannon, Northern Ireland 1
Williamsburg, VA 1
Chalfont St Giles, England 1
Kirkcaldy, Scotland 1
Limoges, Nouvelle-Aquitaine 1
Melbourne, VIC 1
Tracy, CA 1
Daly City, CA 1
San Pedro Garza García, NLE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • AnneBarschall AnneBarschall (@AnneBarschall) reported

    @zoom_us This is just unacceptable. I can use the PC, but I should be able to use this new computer without having a problem

  • ottawanna ottawanna (@ottawanna) reported

    @zoom_us help! My paid account is missing and I can't access support because it keeps asking for a key, but it won't give me one because it doesn't believe my account exists!

  • shortsnackkkk shortstack (@shortsnackkkk) reported

    Literally got me on Instagram begging for help I’m so tired and they don’t have a live customer service line for pro accounts? @zoom_us you’re ******* UP baby

  • joshfunnell_ Josh Funnell (@joshfunnell_) reported

    .@zoom_us Help! I really need support. I cannot log into my licensed account’s Zoom portal. I try to log into the account using Facebook, but it does nothing, takes me back to the log in page with no errors and the URL changes to :signin?error=access_denied

  • lucagiusti luca giusti (@lucagiusti) reported

    @zoom_us Service is down... great news for who has a subscription (as me) 👍

  • rasithal Rasitha Leelasena (@rasithal) reported

    @zoom_us Thanks, managed to change country. I kept receiving multiple errors whilst doing so though.

  • Nwokikeifeanyi Nacoss (@Nwokikeifeanyi) reported

    @zoom_us Please boss help me I only need 220,000 to pay my school fees together with my clearance so that I will go for NYSC God bless the most generous 3066843060 First bank Nwokike Precious Ifeanyi

  • TessaKeough Tessa Keough (@TessaKeough) reported

    @genealogytours @zoom_us What is the problem?

  • RuthMBruce Ruth Bruce (@RuthMBruce) reported

    Hello @zoom_us, I've attempted to preassign breakout rooms for 3 meetings and it hasn't worked. Reported via paid account and told that Zoom isn't dealing with #support tickets due to Covid. Tried every workaround without success. Does it even work, and how? #breakoutrooms #error

  • PublicHistoryUL Public History at UL (@PublicHistoryUL) reported

    @RomieHartigan @zoom_us I'm not entirely sure tbh... I guess we can try to figure it out through trial and error. I imagine it comes with all forms of the app though. If not it is something that needs to be addressed.

  • rhematt Dr Richard Matthews 🇦🇺😷👻 (@rhematt) reported

    Has anyone else seen that @zoom_us no longer accepts NDI Audio? Video works without an issue but NDI Audio doesn't flow through on MacOS Big Sur. Checked NDI output from OBS and NDI signal generators. It works into a monitor just not into Zoom. #OBS @OBSProject @NewTekInc

  • genealogytours CHRISTINE WOODCOCK (@genealogytours) reported

    @TessaKeough @zoom_us And my son figured out the problem in 10 minutes

  • asimk242ALI Asimsays (@asimk242ALI) reported

    @zoom_us @Upwork thats only source of income for me :( :( !!! My top rated upwork account has been blocked without any reason i have been working on upwork for like 3 years with fantastic feedback from clients please help me get my account back . #upwork #upworksuccess #unblockupworkaccount

  • AnneBarschall AnneBarschall (@AnneBarschall) reported

    @zoom_us It's somewhat improved, but it's still not as good as without the background. I come through out of sync. I'm supposed to be in a virtual play. I need to use the virtual background. There's not an issue with the PC.

  • Mark_Fraser Mark Fraser (@Mark_Fraser) reported

    @brightwhite @zoom_us I use zoom pretty much most of the time, teams next. Zero issues. Zero bombing. User error perhaps?

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