Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Video (38%)
• App Crashing (25%)
• Multimedia (13%)
• Sign in (13%)
• Connection (13%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Video	12 hours ago
Glen Ellyn	Video	12 hours ago
Tacoma	App Crashing	12 hours ago
Mexico City	Connection	5 days ago
Guayaquil	Video	6 days ago
Guayaquil	Multimedia	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stone Pills (@AlinaPills) reported 10 seconds ago

  @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

• 
  Pulentomario (@Pulentomario3) reported 58 seconds ago

  @zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone

• 
  Jose Roberto Davila (@JR_GuSSi) reported 3 minutes ago

  @zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.

• 
  MattBling (@saxeeosayande) reported 7 minutes ago

  @zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.

• 
  MapPorn (@MapPornTweet) reported 11 minutes ago

  So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

• 
  binu (@binunijkumar) reported 12 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Mary Rinaldi (@soulcarousel) reported 12 minutes ago

  . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

• 
  Lars Böhnke 🚀 (@larsboehnke) reported 14 minutes ago

  @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

• 
  rachelle (@haddad_rachelle) reported 18 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  Jérémy Vuillermet (@jvuillermet) reported 21 minutes ago

  @stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options

• 
  Varadharajan K PhD (@VaradhKrish) reported 22 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  Anurag Debnath (@ADN_here) reported 25 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 28 minutes ago

  My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?

• 
  Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿 (@cherrymp) reported 29 minutes ago

  … I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 30 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Rob Tonks (@RobOfTheTonks) reported 30 minutes ago

  @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

• 
  Sodje (@OgaSodje) reported 32 minutes ago

  @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

• 
  Ashutosh Parashar (@13thebobber) reported 33 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

• 
  Kishore Kumar Das (@Kishore59516918) reported 34 minutes ago

  @zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india

• 
  Ricardo (@Rixards_All) reported 38 minutes ago

  @zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 38 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  Robert Clark (@bostonbobby617) reported 41 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Tom Glasgow (@TomTalkinSports) reported 42 minutes ago

  @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

• 
  Bjoern Brundert (@bbrundert) reported 47 minutes ago

  Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

• 
  Lily Dwoskin O'Neil (@lilydwoskin) reported 48 minutes ago

  Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

• 
  eelke (@esctec_nl) reported 49 minutes ago

  @zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out

• 
  bson 👨🏼‍💻 (@b_son4) reported 50 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  Wasim Ahmad (@wasim80) reported 50 minutes ago

  @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  DeKlan the Police (@L1573N) reported 53 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  ✨HOPE 💫 (@alamas_295) reported 55 minutes ago

  Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us