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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Sign in (41%)
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App Crashing (30%)
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Connection (19%)
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Multimedia (7%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Amelia |
Sign in | |
 Colmar |
Sign in | |
| Columbus |
App Crashing | |
| Columbus |
Sign in | |
| Hollywood |
Connection | |
 Greater Noida |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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sautax
(@sautaxgaming) reported
Hi @zoom_us, i sent a ticket to your support page but it was closed without a response. I have a problem that is undocumented/ i can’t find it : when i join a zoom call or a meeting room, my volume on windows gets increased by 2 (6 to 8, 8 to 10 and so on)
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Another Person.
(@anotheroneuk) reported
@zoom_us @teixeira_jrt I see the latest NVidia Drivers (461.33) include a fix which might help this: "[NVENC] Colors of webcam video image on receiving end of Zoom may appear incorrect [3205912]"
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Amy M. Pietsch
(@amyaddventure) reported
@CamillaGordon @martingilbraith Yes, I have used it a lot. It seemed there were a lot of connectivity issues for people and a lot of drop offs amd reconnections. I switched to @zoom_us and don’t have the same issues.
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Jawwad Farid
(@rebootdude) reported
Student office hours with wedding music on full blown speakers with a terrible sound mixer are now on. Teachers on @zoom_us will inherit the earth.
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Jonathan Reiber
(@jonathanreiber) reported
@zoom_us help a happy but addled parent out? Maybe you’ve just accidentally poured champagne on your servers which tbh would be ok.
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Katie Bagwell
(@Katie_Bagwell) reported
@zoom_us Hi Team! I'm having integration issues with Pardot, data doesn't seem to be pulling through to Pardot even though lists are set up correctly on both systems? Is anyone able to help?
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.
(@o3m00) reported
@RajaSethupathi6 @zoom_us did you ever fix it?
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Raphael Reitzig
(@OmegaPolice) reported
@zoom_us Restarts won't help. Virtual backgrounds just don't work on Linux. At least not without a greenscreen, and based on experiments with black as replaced color I have my doubts about that as well.
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Lauren Tarbet
(@LaurenTarbet) reported
@zoom_us as someone who still does teletherapy due to the pandemic, it would be very useful to have the ability to keep another person's video on. I have kids who keep turning off their video and I cannot find a way disable this feature. Please help a therapist who is struggling.
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Joan Clayton’s Work Birkin
(@ohhh_ejai) reported
@loveqtina @zoom_us I feel like that’s some kind of privacy issue for sure?
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Wix
(@Wix) reported
@westcountryjobs People talk about themselves over a @zoom_us call and get hired. You help them get the interview?
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Shashwat Awasthi
(@Shashwa31957327) reported
@zoom_us @ViCustomerCare Why is Zoom Desktop Client not working in VI? I'm unable to join any meetings. I'm connected to VI via mobile hotspot.
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MrGBees
(@MrGBees) reported
Every time I am using @zoom_us it freezes my computer after an hour ...have to do hard reset, looking online it’s a problem. Plus I am not even in a meeting when it happens, just on the admin console (paid account)..really frustrating.
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Killed by Google 🔪
(@killedbygoogle) reported
Man Zoom's client was completely ******* up my interview. It kept queuing error/alert messages about my mic and speaker, cutting audio/mic, and then flashing them up on my screen all at once. Then resolving itself. The hell, @zoom_us.
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Richard L. Taylor #StayHomeSaveLives
(@artywah) reported
I wish @zoom_us would implement account switching rather than just logout/login. #JoysOfFreelancing #BackToBackCalls
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Silvia Hernández
(@shernalu_) reported
@zoom_us Hello! We need your help, I send many mails through your contact, then you confirm my petition ...but nobody return me nothing.😤😞 I wish buy your services. 🙄
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Caju
(@MarceloCajueiro) reported
Airpods + Zoom + Windows 10 = noise. Impossible to make meetings. Going back to wired earphones. @zoom_us @Windows how to fix it?
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dariel
(@dariel1870) reported
@zoom_us im having technical difficulties. I can’t get into class. Help!!!!🥺🥺🥺🥺🥺🥺
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juliedancer
(@happyplum41) reported
@zoom_us How can our business get help with our son phone? We emailed a request through zoom support on JANUARY 11th and have had no response.
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HappyLight
(@MeirSimchah) reported
.@zoom_us, we have a one-time big event which will run continuously for several hours & could have up to 300 people. We don't need a whole year of the service. Can we pay a smaller cost for this one-time event?
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Amanda Annandale
(@MsMandachelle) reported
Hey @zoom_us is it expected behavior that if you have a registration on your zoom meeting, people cannot join on a browser? They get an error that it requires registration it join (and an endless cycle of registering / error). Only can join once registration is turned off.
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أذكر الله
(@Arron77687816) reported
@zoom_us @JharnaPariani I am having the same issue
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Ioanna Talasli
(@IoannaTalasli) reported
@merylkevans @zoom_us there was an update I did for zoom a week ago, I haven't been attending live in zoom for long and today was an exception with Equal Entry, I guess you had the problem at the webinar which just ended. That was the one I said I had no problem with captions under the slide deck
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Luis Shemtov 🏳️🌈🇮🇱🇪🇺🤖💪
(@shemtovo) reported
@hkanji @zoom_us I vaguely recall theres something like this. One of the things they got into media trouble with was that the client grabs the active window title.
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Sara Pot
(@SaraPot3) reported
@javeedsukhera @zoom_us @jhpot Can you help? 👆I’ve had this happen as well with my mac, but I can’t recall how i remedied it.
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Super Bowl. SUPER BROWNS. YEAH!!
(@SportsMattCLE) reported
@nickhuffbarili @zoom_us I had the same issue with regard to qualIty and it basically boxed me out of being able to full screen either person during the interview. I was pleasantly surprised that folks didn’t really care because they were there for the content and not necessarily for the video quality.
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Erica Peterson
(@ericalikestech) reported
@hotgirlintech @zoom_us We recently produced a virtual funeral service using Zoom. Is there something you need help with?
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Sarah McLean
(@iamsarahmclean) reported
@AlysonFouse @zoom_us It’s taken way too long for this to come to mind as an issue.
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Shawna Keast 🎄☃️
(@g2gomackenzy) reported
@zoom_us I held my little sister's memorial on her birthday, Jan16th. It was a great way to do this during these times. Friends from all over could take part. Sadly there were issues where several people couldn't get in which I dont know why.
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Miss Mish
(@itsMishaAnita) reported
@zoom_us I can’t login to my account and can’t speak to support because you need info that is in my account, HELP PLEASE