Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (33%)
• Sign in (27%)
• App Crashing (20%)
• Multimedia (13%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Cranberry Township	Connection	4 days ago
Swadlincote	App Crashing	13 days ago
Mesa	Multimedia	16 days ago
Obdach	App Crashing	19 days ago
Eye	Connection	21 days ago
Crewe	Connection	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephanie Liebergen (@NewsLiebs) reported 22 seconds ago

  Hey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!

• 
  Ann Lee (@leeannindonesia) reported 44 seconds ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  Dr. Felisa Reynolds (@felisa_reynolds) reported 2 minutes ago

  Soooooo @zoom_us is down for us @Illinois_Alma?

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 8 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  Italia (@Italia09294177) reported 8 minutes ago

  @zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!

• 
  usableknowledge (@usableknowledge) reported 8 minutes ago

  @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

• 
  Jo C (@JoCash888) reported 9 minutes ago

  @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

• 
  brO (@hallelujah03041) reported 12 minutes ago

  @ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏

• 
  sam darshan (@samdarshan97) reported 13 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Skull Lady, Annoying Libertarian (@skullady_malady) reported 13 minutes ago

  @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

• 
  stevebermeo (@stevebermeo) reported 18 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Raumpionier (@Raumpionier) reported 23 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  Amit Godbole (@amitGodbole) reported 23 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  Mohammed Hamid (@mhamid86) reported 24 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

• 
  Shawn (@shawnandthecity) reported 24 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  Dimitrios Fytanidis (@dfytanid) reported 29 minutes ago

  @MoodieStrat @zoom_us Yeap... :( Same errors here..

• 
  Kat (@KatlandKat) reported 30 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

• 
  Jose Roberto Davila (@JR_GuSSi) reported 35 minutes ago

  @zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.

• 
  Kelsey Knight (@kk2nite) reported 36 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Mahendra Lama (@Mahendr53828703) reported 37 minutes ago

  @zoom_us @Zoom Please help me please my realy many probelam please help me

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 40 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Varadharajan K PhD (@VaradhKrish) reported 45 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  Kishore Kumar Das (@Kishore59516918) reported 49 minutes ago

  @zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india

• 
  Mai Somaa (@MaiSomaa) reported 53 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 53 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  Mark Loke (@LokeMark) reported 55 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  Dear Gay Journal (@GayAnnals) reported 56 minutes ago

  @RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!

• 
  Christos Karamanolis (@XtosK) reported 56 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  Urbano Network (@urbanonetwork) reported 57 minutes ago

  I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know

• 
  Pamela Almand (@CaptPamsVoice) reported 57 minutes ago

  @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!