Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Multimedia (20%)
• App Crashing (20%)
• Sign in (20%)
• Connection (20%)
• Video (20%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Mexico City	Connection	3 days ago
Guayaquil	Video	4 days ago
Guayaquil	Multimedia	14 days ago
Leganés	App Crashing	1 month ago
Iowa City	Sign in	3 months ago
Hayward	App Crashing	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AGU_EPSP (@AGU_EPSP) reported 2 minutes ago

  @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

• 
  Melai (@lai1205) reported 2 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  AJ Podcast (@aj_podcast) reported 4 minutes ago

  First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work

• 
  DeKlan the Police (@L1573N) reported 6 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  Robert Clark (@bostonbobby617) reported 7 minutes ago

  @zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.

• 
  Alfredo Canziani (@alfcnz) reported 7 minutes ago

  @zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.

• 
  Robert (@roboticdinosaur) reported 9 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  Vanessa (@VanBird) reported 10 minutes ago

  Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

• 
  Anastasia Piliouras (@anapiliouras) reported 12 minutes ago

  @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 13 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  Skull Lady, Annoying Libertarian (@skullady_malady) reported 13 minutes ago

  @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

• 
  MapPorn (@MapPornTweet) reported 14 minutes ago

  So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

• 
  Ashutosh Parashar (@13thebobber) reported 18 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

• 
  Adam J. Blust (@adamblust) reported 21 minutes ago

  Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

• 
  Kishore Kumar Das (@Kishore59516918) reported 27 minutes ago

  @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

• 
  Tony - Pod Guy - Groves (@Trickstersworld) reported 29 minutes ago

  Christ the @zoom_us customer service makes Eir look good.

• 
  rachelle (@haddad_rachelle) reported 33 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  al (@aliceisfab) reported 39 minutes ago

  does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

• 
  Leigh (@j15ldw) reported 41 minutes ago

  @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

• 
  Jerome Klodzinski (@t04f) reported 41 minutes ago

  @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

• 
  The London Writers' Salon (@WritersSalon) reported 41 minutes ago

  If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)

• 
  Zafi (@BanuZafi) reported 44 minutes ago

  @zoom_us i need a help

• 
  Daniel Carmona (@DanielC85829866) reported 44 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  Dharmadhikarii (@G_Dharmadhikari) reported 47 minutes ago

  @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

• 
  Amit Godbole (@amitGodbole) reported 49 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported 49 minutes ago

  @mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.

• 
  Hendy (@henzet_79) reported 49 minutes ago

  @zoom_us hi, i cannot login to my zoom account

• 
  Lekia Prosper (@LekiaProsper) reported 53 minutes ago

  @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

• 
  Pulentomario (@Pulentomario3) reported 53 minutes ago

  @zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone

• 
  Matthew Magbee (@mmagbee) reported 57 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.