Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Video (30%)
• App Crashing (20%)
• Sign in (20%)
• Connection (20%)
• Multimedia (10%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Connection	2 days ago
Providence	Sign in	6 days ago
Seattle	Video	8 days ago
Glen Ellyn	Video	8 days ago
Tacoma	App Crashing	9 days ago
Mexico City	Connection	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AGU_EPSP (@AGU_EPSP) reported 1 minute ago

  @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

• 
  Kishore Kumar Das (@Kishore59516918) reported 4 minutes ago

  @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

• 
  Nicole Marie 💛 (@NikitaMariaSays) reported 5 minutes ago

  Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?

• 
  Ray Carroll (@raycarroll55) reported 6 minutes ago

  @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈

• 
  ObserverHerb (@observerherb) reported 8 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  Sodje (@OgaSodje) reported 8 minutes ago

  @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

• 
  Raumpionier (@Raumpionier) reported 9 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  usableknowledge (@usableknowledge) reported 13 minutes ago

  @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

• 
  Vanessa (@VanBird) reported 14 minutes ago

  Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

• 
  Ann Lee (@leeannindonesia) reported 18 minutes ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  HulaHeart | Lianna (@HulaHeart_) reported 20 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  Robert Clark (@bostonbobby617) reported 20 minutes ago

  Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 21 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  Craig Hohmann (@HohmannCraig) reported 22 minutes ago

  @zoom_us It happened in two meetings; it seemed to be fixed though. I switched to the Web Browser and that seemed to fix it at the moment.

• 
  Kat (@KatlandKat) reported 22 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

• 
  FunkyBob (@BunkyFob) reported 27 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  Lekia Prosper (@LekiaProsper) reported 30 minutes ago

  @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

• 
  Falk Dübbert (@falkduebbert) reported 32 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Andrew J. Moodie (@MoodieStrat) reported 41 minutes ago

  is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

• 
  Adam J. Blust (@adamblust) reported 43 minutes ago

  Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

• 
  Kelsey Knight (@kk2nite) reported 44 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 45 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  Krishan_ll.b rathI (@Baatunibabag) reported 46 minutes ago

  @zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726

• 
  Pulentomario (@Pulentomario3) reported 49 minutes ago

  @zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone

• 
  Jon Smith (@theipodteacher) reported 50 minutes ago

  For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

• 
  Christos Karamanolis (@XtosK) reported 52 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  Anurag Debnath (@ADN_here) reported 55 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  Karim Khader Ⓥ (@karimskhader) reported 56 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Ankit Sharma (@ankit10sharma) reported 56 minutes ago

  Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 57 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?