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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (56%)
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Sign in (14%)
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Video (11%)
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App Crashing (8%)
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Glitches (8%)
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Multimedia (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Sign in | |
 Charlotte |
Connection | |
 Madrid |
Connection | |
 Gustavo Adolfo Madero |
Connection | |
 Lisbon |
Connection | |
| London |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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miss chanandler bong
(@misscbong) reported
@zoom_us, why you glitching? I just bought a new laptop and you gave me a heart attack thinking that it's my laptop problems 😞
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us I want to be able to record myself while setting my slides as a virtual background. The current ios update has disabled this. Please fix this bug 🙏🙏🙏
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James Craigmyle
(@JamesCraigmyle) reported
@alk2001 @Skype @zoom_us It’s not when they are young that they show the issues from jumping and acting out of control. It’s when they get older and they can’t get around
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Jonathan Holden
(@JonathanDHolden) reported
@A11yLondon Does @zoom_us count? You CAN add auto or live closed captions without an account from a third-party service... Or pay for integrated CC
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acaaa
(@ordorinarygal_) reported
@zoom_us there is some problems in zoom, my cam always on. but somehow, people cant see me. because of you, my lecturer scold me😌 please fix it!
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Daniel E Sandoval
(@d3sandoval) reported
@AshleeMBoyer @zoom_us Feels like a very solvable problem to just let participants toggle on captions whenever they need them...
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🐮
(@zoehanjiii) reported
@briiieee_ you can flip your own vid in the settings but it doesn't flip your vid in other participants, i will never open my cam again @zoom_us my non-asymmetrical says i look really ugly pls fix this
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Marybeth E. LoPorto
(@MbLoPo19) reported
@zoom_us are there any access issues this morning? I can’t seem to connect. I am NYCDOE. Thx
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Suchita Kulkarni
(@suchi_kulkarni) reported
I upgraded to macOS big Sur a few days ago. Since then I can't screen share via @zoom_us or @Skype . Anyone with similar issues? Any possible solutions? My apps already have screen share permissions.
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Tony McMahon
(@Londoner_Tony) reported
Does the @zoom_us help centre actually exist and respond? I’ve got a biz account and going mad here #zoom
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Alexia Blohm & Dora the Doodle
(@alexiablohmuk) reported
@SGInterpreting @zoom_us If you're on Mac iglasses may solve the issue
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Sarah Glendenning
(@SGInterpreting) reported
@lizsmithterp @zoom_us Thanks Liz, does that solve the problem?
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Debra Daly
(@DebraDaly1) reported
@zoom_us I have to use zoom for college, obviously using a free account. Zoom's not working right. Why can't I talk to a real person for tech support? Why only a chatbot?
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Brownie
(@henhousepress) reported
@AshleeMBoyer @soundadvice_pro @zoom_us You can open another window with Web Captioner and it will caption the meeting on its own page. You can open it ans put it beside the zoom screen or under it. Does that help?
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Neurodiversity Acceptance
(@Neurodiversit19) reported
@metraux_julia @zoom_us @meriahnichols Was just trying to help, ignore if it isn't suitable.
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bess williamson
(@besswww) reported
@cmbaileyatx @metraux_julia @zoom_us I think that's the issue though - Zoom's video compression makes it so consistent and clear, but that same compression might be what is causing headaches and hearing aid issues? I haven't seen research on this (and admittedly, have not deeply looked either) so not sure.
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Sarah Glendenning
(@SGInterpreting) reported
Aaagh got a green screen which is great except for @zoom_us. The angle on the camera seems to be really wide. My green screen fits everything else! How to I solve the issue except for buying a wall to wall screen?
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bess williamson
(@besswww) reported
@metraux_julia @cmbaileyatx @zoom_us there are other issues with Zoom as well that makes their audio interact poorly with hearing aids (note I do not deeply know the tech side of this) and seem to give a lot of people headaches. Seems not to be built with access as part of rollout or development.
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Simon Nott
(@SimonNott) reported
@JasonGroves1 @BBCWorldatOne This Pandemic really has been a boon for learned pessimists satisfying an urge to deflate the nation with a worst case scenario. The mere sight of one staring down a computer screen will be the lasting image of 20/21. @zoom_us - you have a lot to answer for!
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Higgs
(@vnvobit) reported
what is it with @MicrosoftTeams and Macs? Latest update has rendered video calling impossible as anytime I initiate one the call is immediately disconnected and Teams restarts. No issue using @zoom_us this morning (rock solid) but teams used by most I work with
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🎙️ᴅᴇᴀɴ (ЯF) ғɪʟᴇs📝
(@DeanOFiles) reported
Can't upload ****. And once this Zoom call is over, I'd bet my upstream issues go away. Because @zoom_us's product is a ****** resource hog, even in the browser.
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Aurélien MICHELIN
(@AurelienViaM) reported
@zoom_us ❌ Myth: linux version of Zoom is on par with Windows. ✅ Fact: Its crashes a lot, some features like filtering are broken.
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Stacy Gilmore
(@stacyanngilmore) reported
@JamesCraigmyle @Skype @zoom_us I just said to my son that I wish we could have a trainer come to the house! This may be the next best thing seeing as I don’t live near you. Need help with my very needy 1 year old.
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Jess 💎
(@jesy_not_nelson) reported
can @zoom_us give us a break for one day and just break down?
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🎉🎉Mistress Sydney Feminisation School🎉🎉
(@sydney_academie) reported
@emmajrogerson @zoom_us I was facing same problem until legithackzone on Instagram recovered my hacked account in 30 minutes, he’s trusted and reliable
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Bernd Riederer
(@b_riederer) reported
@suchi_kulkarni @zoom_us @Skype If I remember correctly I had similar problems shortly after upgrading. However I did a lot of reinstallations after upgrading and now everything works without a problem. So I would suggest to delete (properly) the applications and reinstall them. Have you already tried this?
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Ashlee Boyer 🦻
(@AshleeMBoyer) reported
@henhousepress @soundadvice_pro @zoom_us We have captions enabled at my work so I don’t need to use something like Web Captioner. The issue is that the burden is on people who need captions to remind meeting hosts to enable captions if they forget.
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Caroline B
(@cmbaileyatx) reported
@metraux_julia @besswww @zoom_us I would say the same, although I have noticed some issues with Google Meet lately where not everyone will show up on screen - it’ll just show an icon instead of their face, which is frustrating; and a bit of an audio lag. Zoom doesn’t usually have that lag.
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V. Feuerstein 📕
(@TeaTea1337) reported
.@zoom_us So you want to rob a feminist the access to your service? For talking about women's rights? You might not care about women's rights, but Posie Parker & the rest of the world does, except for a tiny misogynistic minority. We've had enough. #IStandWithPosie
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Jon Kinney
(@jondkinney) reported
@zoom_us Thanks much. It’s supported and the settings are set. But no dice. Muting from zoom will mute the headset. But muting the headset attempts and reverts immediately. Seems like a bug. Not sure who to direct the issue to though.