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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 30% Sign in (30%)
  • 30% Connection (30%)
  • 20% App Crashing (20%)
  • 13% Multimedia (13%)
  • 3% Glitches (3%)
  • 3% Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Swadlincote App Crashing 6 days ago
Mesa Multimedia 9 days ago
Obdach App Crashing 12 days ago
Eye Connection 14 days ago
Crewe Connection 17 days ago
Crewe Connection 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • aliceisfab
    al (@aliceisfab) reported

    does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

  • lillybientot
    ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported

    @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

  • andre_biernath
    André Biernath (@andre_biernath) reported

    @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

  • raycarroll55
    Ray Carroll (@raycarroll55) reported

    @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈

  • SatScript
    SatScript | i Can Do (YO)ur STUFF (@SatScript) reported

    @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

  • CorreaToe
    Efforting (@CorreaToe) reported

    I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

  • sullybaseball
    Sully Baseball (@sullybaseball) reported

    What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?

  • ccmasteller
    Claire Masteller (@ccmasteller) reported

    @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

  • adechian
    adechian (@adechian) reported

    @zoom_us I'm not receiving two factor authentication code, please help

  • DodoMission
    Dodo Rejoice Mission (@DodoMission) reported

    @zoom_us elearn.nouedu2.login/ net

  • jvuillermet
    Jérémy Vuillermet (@jvuillermet) reported

    @stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options

  • moids
    Ómid M. (@moids) reported

    @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

  • L0laya
    Lorena M. Olaya A. (@L0laya) reported

    @jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time

  • ShepEmma
    Emma Louise Sheppard (@ShepEmma) reported

    @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

  • observerherb
    ObserverHerb (@observerherb) reported

    @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

  • luizhenrique_sf
    Luiz Henrique Fávaro (@luizhenrique_sf) reported

    @labs_news @zoom_us "There has been a critical error on this website"

  • NigerDeltaYPM
    Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported

    @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

  • RobOfTheTonks
    Rob Tonks (@RobOfTheTonks) reported

    @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

  • juliamarygraham
    Julia Graham Ⓥ (@juliamarygraham) reported

    @WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.

  • tiggermusic112
    Antigone Cox (@tiggermusic112) reported

    Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

  • alfcnz
    Alfredo Canziani (@alfcnz) reported

    @zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.

  • anapiliouras
    Anastasia Piliouras (@anapiliouras) reported

    @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

  • saxeeosayande
    MattBling (@saxeeosayande) reported

    @zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.

  • juparopla
    Juan Pablo Rodas (@juparopla) reported

    @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

  • MyTakeOnIt
    Jeremy Angoff (@MyTakeOnIt) reported

    @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

  • BunkyFob
    FunkyBob (@BunkyFob) reported

    @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

  • Juan_Kinda_Guy
    Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported

    @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

  • ltruex
    Leslie Truex, Literary Agent (@ltruex) reported

    Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

  • dmitry_gorbatov
    Dmitry Gorbatov (@dmitry_gorbatov) reported

    Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

  • Trickstersworld
    Tony - Pod Guy - Groves (@Trickstersworld) reported

    Christ the @zoom_us customer service makes Eir look good.