Zoom status: messaging issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- App Crashing (40%)
- Sign in (40%)
- Multimedia (20%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Multimedia | 5 days ago |
|
|
App Crashing | 24 days ago |
|
|
Sign in | 2 months ago |
|
|
App Crashing | 3 months ago |
|
|
Sign in | 3 months ago |
|
|
Connection | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Ivan Reid (@theivanreid) reported@Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!
-
bernie westacott (@berniewestacott) reportedHello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
-
Jerome Klodzinski (@t04f) reported@bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.
-
Bjoern Brundert (@bbrundert) reportedIs it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...
-
HOURLY LIFE of Fred Campos (@FredsDaily) reported10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.
-
Emma Louise Sheppard (@ShepEmma) reported@zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?
-
Lekia Prosper (@LekiaProsper) reported@zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.
-
kumiko s (@mutukik) reported@AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.
-
ObserverHerb (@observerherb) reported@Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.
-
Daniel Carmona (@DanielC85829866) reported@zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem
-
Dr. Felisa Reynolds (@felisa_reynolds) reportedSoooooo @zoom_us is down for us @Illinois_Alma?
-
Kerrie Shelden (@kez1133) reported@theipodteacher @zoom_us All good. Thought it was a problem at my end
-
Varadharajan K PhD (@VaradhKrish) reportedok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
-
Anurag Debnath (@ADN_here) reported@zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏
-
binu (@binunijkumar) reported@YashviSanghavi @zoom_us @Zoom Same issue
-
Kanadatreff (@Kanadatreff) reported@sarahflorman @zoom_us Try the login with the Zoom client!
-
rachelle (@haddad_rachelle) reported@zoom_us after the new update am unable too connect on my 4g service, is that normal ?
-
Robert Clark (@bostonbobby617) reportedSince @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked
-
Adam J. Blust (@adamblust) reportedHey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!
-
Matthew Magbee (@mmagbee) reportedOk folks … @zoom_us is down. Go home. Today is canceled.
-
Luiz Henrique Fávaro (@luizhenrique_sf) reported@labs_news @zoom_us "There has been a critical error on this website"
-
Sully Baseball (@sullybaseball) reportedWhat is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?
-
Karim Khader Ⓥ (@karimskhader) reportedWho else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.
-
Dear Gay Journal (@GayAnnals) reported@RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!
-
Dharmadhikarii (@G_Dharmadhikari) reported@zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet
-
sena (@_sena_eksi_) reported@pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺
-
Mai Somaa (@MaiSomaa) reported@zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page
-
Kelsey Knight (@kk2nite) reported'@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation
-
John D Brownlie (@johndbrownlie) reportedSomehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning
-
Rahul k (@rahul061993) reported@Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us