Zoom status: messaging issues and outage reports

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 21, 3:20 AM EDT	0	0
Apr 21, 3:40 AM EDT	0	0
Apr 21, 4:00 AM EDT	0	0
Apr 21, 4:20 AM EDT	0	0
Apr 21, 4:40 AM EDT	0	0
Apr 21, 5:00 AM EDT	0	0
Apr 21, 5:20 AM EDT	0	0
Apr 21, 5:40 AM EDT	0	0
Apr 21, 6:00 AM EDT	0	0
Apr 21, 6:20 AM EDT	0	0
Apr 21, 6:40 AM EDT	0	0
Apr 21, 7:00 AM EDT	0	0
Apr 21, 7:20 AM EDT	0	0
Apr 21, 7:40 AM EDT	0	0
Apr 21, 8:00 AM EDT	0	0
Apr 21, 8:20 AM EDT	0	0
Apr 21, 8:40 AM EDT	0	0
Apr 21, 9:00 AM EDT	0	0
Apr 21, 9:20 AM EDT	0	0
Apr 21, 9:40 AM EDT	0	0
Apr 21, 10:00 AM EDT	0	0
Apr 21, 10:20 AM EDT	0	0
Apr 21, 10:40 AM EDT	0	0
Apr 21, 11:00 AM EDT	0	0
Apr 21, 11:20 AM EDT	0	0
Apr 21, 11:40 AM EDT	0	0
Apr 21, 12:00 PM EDT	0	0
Apr 21, 12:20 PM EDT	0	0
Apr 21, 12:40 PM EDT	0	0
Apr 21, 1:00 PM EDT	0	0
Apr 21, 1:20 PM EDT	0	0
Apr 21, 1:40 PM EDT	0	0
Apr 21, 2:00 PM EDT	0	0
Apr 21, 2:20 PM EDT	0	0
Apr 21, 2:40 PM EDT	0	0
Apr 21, 3:00 PM EDT	0	0
Apr 21, 3:20 PM EDT	0	0
Apr 21, 3:40 PM EDT	0	0
Apr 21, 4:00 PM EDT	0	0
Apr 21, 4:20 PM EDT	0	0
Apr 21, 4:40 PM EDT	0	0
Apr 21, 5:00 PM EDT	0	0
Apr 21, 5:20 PM EDT	0	0
Apr 21, 5:40 PM EDT	0	0
Apr 21, 6:00 PM EDT	0	0
Apr 21, 6:20 PM EDT	0	0
Apr 21, 6:40 PM EDT	0	0
Apr 21, 7:00 PM EDT	0	0
Apr 21, 7:20 PM EDT	0	0
Apr 21, 7:40 PM EDT	0	0
Apr 21, 8:00 PM EDT	0	0
Apr 21, 8:20 PM EDT	0	0
Apr 21, 8:40 PM EDT	0	0
Apr 21, 9:00 PM EDT	0	0
Apr 21, 9:20 PM EDT	0	0
Apr 21, 9:40 PM EDT	0	0
Apr 21, 10:00 PM EDT	0	0
Apr 21, 10:20 PM EDT	0	0
Apr 21, 10:40 PM EDT	0	0
Apr 21, 11:00 PM EDT	0	0
Apr 21, 11:20 PM EDT	0	0
Apr 21, 11:40 PM EDT	0	0
Apr 22, 12:00 AM EDT	0	0
Apr 22, 12:20 AM EDT	0	0
Apr 22, 12:40 AM EDT	0	0
Apr 22, 1:00 AM EDT	0	0
Apr 22, 1:20 AM EDT	0	0
Apr 22, 1:40 AM EDT	0	0
Apr 22, 2:00 AM EDT	0	0
Apr 22, 2:20 AM EDT	0	0
Apr 22, 2:40 AM EDT	0	0
Apr 22, 3:00 AM EDT	0	0
Apr 22, 3:20 AM EDT	0	0

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

Sign in (30%)
Connection (30%)
App Crashing (20%)
Multimedia (13%)
Glitches (3%)
Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Swadlincote	App Crashing	9 days ago
Mesa	Multimedia	11 days ago
Obdach	App Crashing	14 days ago
Eye	Connection	17 days ago
Crewe	Connection	19 days ago
Crewe	Connection	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

Scott Wells 🇺🇦 (@wellsology) reported 5 minutes ago
Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.
Andrew J. Moodie (@MoodieStrat) reported 5 minutes ago
is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...
Ómid M. (@moids) reported 5 minutes ago
@pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.
sena (@_sena_eksi_) reported 9 minutes ago
@pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺
Tim Gray (@timgray101) reported 10 minutes ago
@zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.
🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 12 minutes ago
@zoom_us how can I solve "error code 104103"?
MattBling (@saxeeosayande) reported 12 minutes ago
@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
FunkyBob (@BunkyFob) reported 13 minutes ago
@zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!
stevebermeo (@stevebermeo) reported 15 minutes ago
@zoom_us @caniscausa Is zoom down I keep getting kicked out
Pamela Almand (@CaptPamsVoice) reported 15 minutes ago
@zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!
Matthew Magbee (@mmagbee) reported 15 minutes ago
Ok folks … @zoom_us is down. Go home. Today is canceled.
𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 18 minutes ago
@zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?
PinayKeto (@PinayKeto) reported 20 minutes ago
@LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....
LCTTA (@LCTTA) reported 22 minutes ago
@zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.
Dimitrios Fytanidis (@dfytanid) reported 24 minutes ago
@MoodieStrat @zoom_us Yeap... :( Same errors here..
Lekia Prosper (@LekiaProsper) reported 28 minutes ago
@zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.
Sodje (@OgaSodje) reported 29 minutes ago
@TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard
al (@aliceisfab) reported 29 minutes ago
does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭
Pulentomario (@Pulentomario3) reported 31 minutes ago
@zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone
slow-moving apocalypse (@sarahflorman) reported 33 minutes ago
@zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?
Efforting (@CorreaToe) reported 35 minutes ago
I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.
HulaHeart | Lianna (@HulaHeart_) reported 39 minutes ago
@ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳
Ray Carroll (@raycarroll55) reported 39 minutes ago
@LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈
Juan Pablo Rodas (@juparopla) reported 41 minutes ago
@zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?
Alana Sheeren (@alanasheeren) reported 42 minutes ago
@zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.
Adam J. Blust (@adamblust) reported 46 minutes ago
Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!
bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 53 minutes ago
@zoom_us is zoom down? im still on the connecting page for over a minute.
Anastasia Piliouras (@anapiliouras) reported 55 minutes ago
@MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...
gpsmith Back to Teaching Remote (@ginapsmith) reported 59 minutes ago
is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
Ankit Sharma (@ankit10sharma) reported 1 hour ago
Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.