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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (44%)
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App Crashing (24%)
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Sign in (21%)
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Multimedia (6%)
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Messaging (3%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Meerut |
Connection | |
 Pleasantville |
Connection | |
| West Bloomfield Township |
Connection | |
| Jasper |
App Crashing | |
| Highland |
Video | |
| Dallas |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Damo
(@damohog) reported
@zoom_us hey guys, teacher in lockdown here in Ireland. Sent several educator 40min limit removal requests in past 2 weeks and got nothing back... any help please??? #teacher #remotelearning
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Lewis Franck
(@LewisFranck) reported
@AlanCavanna @DustinAlbino @zoom_us Wolfgang is having the same problem.
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MousAnony
(@McMousAnony) reported
@zoom_us webhooks outage today? I do not get meeting startet events since 15:00 GMT
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Jagadeesh Kuppadakat
(@nambiar_kj) reported
@zoom_us @ericsyuan We are facing some issues with the current zoom plan. Without any notification the Enterprise account degraded to PRO even though the validity is till Oct 2021. Already sent couple of mails, but no response. Can any one look into this as v r not able to conduct meetings.
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Rohit Nayak
(@sqlrohit) reported
@zoom_us I need to delete %AppData%\Zoom\data each time the teacher changes passcode for the meeting. Maybe a simple fix to invalidate/ update the local cache & save hours of heartache for parents frantically trying to make sure their kids can join the online class on time?
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Nick Rosenthal
(@nickrosenthal) reported
What was that @zoom_us issue? I need to work out, when someone is sharing their screen in a zoom meeting, how to stop the "Chat" message popping up loud and proud at bottom centre of the screen (when someone screen shares, Zoom flips into full-screen mode on my screen).
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jdbarney
(@jdbarney) reported
@zoom_us I have an unresolved billing dispute that has now reached 90 days. Nobody at Zoom, including my account manager, has been able to get attention from anyone at Zoom. I need your help.
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bells
(@hannahathaway) reported
No work. Account hacked. No help. No access. Auto reply - busy busy busy. Family run business STOPPED. Where is the love?! Come on @zoom_us many little dancers standing very still
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Giles
(@giles_wells) reported
@zoom_us are there any issues with webhooks today? I haven't received a webhook from an app that I have (3QrKLI_FRLO7nkzNqS8ZYQ) since 8:34am today.
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Jagadeesh Kuppadakat
(@nambiar_kj) reported
@zoom_us We are facing some issues with the existing zoom account. Alreday sent couple of mails but no response, can you pls look into this?
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Hoshi
(@Hoshizoraka) reported
@zoom_us Please release the new version on Android because on my tablet it's keep crashing again and again and i have almost miss classes and had the issue 5003 when i have no anti virus/no proxy/ nothing on my tablet and it's have worked very well with my phone.
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Alan Cavanna
(@AlanCavanna) reported
A huge public thank you to @DustinAlbino, who help me locate the “Raise Hand” button on @zoom_us. Apparently it was recently moved. I was going crazy
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Dr. Ángel F. Adames-Corraliza
(@afadames) reported
Am I the only one who is having problems with @zoom_us freezing constantly after I share screen during lecture? Last week we stopped the problem by turning off all the cameras. Didn't work this week.
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Roland 🐺
(@skofgar) reported
Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...
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chassuz
(@chassuz) reported
@KathleenKMM @zoom_us I've never needed any support for video meetings, knock on wood, but I made the mistake of trying their phone service when my provider discontinued the service.
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yisel meza
(@YMeza44) reported
@zoom_us Am I able to verify that my son is staying logged on for his entire class. I’m getting complaints from his teacher that he is missing from zoom class at times, but he swears that he is there. Help!!!! #analytics
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Dylan Bowman
(@dylanbo) reported
Does anyone have a contact at @zoom_us? I’ve been having a small emergency for days and the tech support has thus far been very slow and unproductive. Need help from a real human. Thanks!
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EVE~Evelyn Wackett
(@EeveE63) reported
@zoom_us is there an outage or something? I cannot log into Zoom on my phone or my computer and I have a meeting starting in 15 minutes
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Dr. Alyssa J. Griffin
(@AlyssaJGriffin) reported
@zoom_us Not having a way for folx to PERMANENTLY change their display name (i.e., so it appears upon meeting entry every time) to their preferred name if they are using an institutional SSO that uses their legal name is a big problem. Solution please?
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Kate🗽☮️🇺🇸⚖️🏳️🌈🧘🏻♀️♍️💙
(@ImSpeaking13) reported
Dear @zoom_us, I’m sick of seeing my ******* face. Can you fix this? Thx, KATE
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Charles Beeler
(@charlesbeeler) reported
Horrible customer service, constantly changing security settings without notifying customers and a mediocre interface. @zoom_us has left the door open for @google and others wide enough to drive a truck through. What's your favorite solution for video conf/collaboration??
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Mitchell Breuer
(@MitchellB66) reported
@AlanCavanna @DustinAlbino @zoom_us DUDE, when I went on Zoom I had the same problem lol
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Catherine Cappiello, M.Ed
(@BookCreator_Cat) reported
I am shocked at how horrible my experience has been with @zoom_us customer support. Can someone from billing please help me? I have been waiting for a "specialist" to contact me since last week and now have been dropped twice today after calling! This is ridiculous.
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Varun Gadia
(@Varun_Gadia) reported
@zoom_us - The Upgrade Now/Save&Continue is not working across all the accounts. Please can you check and let me know next steps?
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bran
(@brandonocire) reported
@zoom_us @zoom_us are you going to just ignore me? You’ve broken GDPR rules and I’m not getting any reply from your company
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Roland 🐺
(@skofgar) reported
Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...
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chassuz
(@chassuz) reported
If you need customer support from @zoom_us , good luck with that. You'd think all of the extra business would help them ramp up staffing but you would be mistaken.
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Ms. Garlow
(@msgarlow) reported
@zoom_us Why are alternative hosts kicking me out of a meeting when they open a different link? Paid accounts, same company. This was not an issue before today.
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✿THU WIN✿
(@thudawin) reported
@Bnard_M @zoom_us Ah, it's more of like, just confusion for all of us! The rest of the group sees that person A is muted, but on their screen they've turned their mic on, but you can still hear them. But for sure, this issue could flip and then that would be bad!
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Chrissie Gibson
(@chrissiegibson) reported
@zoom_us @Violino1567 Same issue when I'm the host, and no I'm not logged in elsewhere. any advice welcome.