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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Sign in (39%)
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App Crashing (32%)
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Connection (18%)
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Multimedia (7%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
App Crashing | |
 Amelia |
Sign in | |
 Colmar |
Sign in | |
| Columbus |
App Crashing | |
| Columbus |
Sign in | |
| Hollywood |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Catey
(@cateyz98) reported
@zoom_us idk what’s happening I need help.
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Ken_A.I.
(@Ken_bytheWay) reported
@lostsoulbrand @zoom_us @comcast I predict 2021 the year twitch dies. Or just the strong will remain to keep it running. And I mean more than 1k concurrent viewers. And cramming ads down our throats
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🦚
(@__hyy) reported
@zoom_us can someone help me
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Maritte Sørensen
(@MaritteRensen) reported
@zoom_us I'm trying to request a demo but it won't submit and just keeps adding country code to my phone number. Please help.
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Pete Wilcox
(@helpful_pete) reported
hi @zoom_us still hate that i can't adjust volume/mute other participants individually in meetings like it's rad as hell that i get to listen to two different people typing in this meeting i'm in please fix it tia
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Brooke DeWitt
(@drbrookedewitt) reported
@Grade3MrsGraves @zoom_us It makes me feel better to know that other people are also having trouble with zoom today. I got kicked out of an SEC meeting and was very embarrassed. It definitely increased my understanding for what S’s go through.
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FlickWasTaken
(@FlickWasTaken) reported
@zoom_us @ericsyuan help i cant open zoom
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eggschllent
(@eggschllent) reported
@zoom_us worst customer service ever. I’ve asked for a refund. Agent Sanjay kumar keeps charging me! Unacceptable. Please refund in full and all the double charges.
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🦚
(@__hyy) reported
@zoom_us We are going to stop payment until sombody fixe our zoom problem. We need help
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Matt Plants
(@plants_15) reported
@shelbyfleig @zoom_us “It was a glitch” is the boomer/GenX excuse equivalent of “my dog ate my homework”
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Mick Pollard 🤠
(@aussielunix) reported
So @zoom_us support is terrible. They just made a change to our account and locked the whole company out and now won't reply to the ticket and I cannot find a way to escalate it to a sev1. "Contact Support" is a bot that is next to useless.
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Helen Muchacha Loca®
(@elenaki_cool) reported
@zoom_us it doesn’t let me enter a meeting from PC.... massage: An unknown error occurred....😒😒😒😒
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Helen Muchacha Loca®
(@elenaki_cool) reported
@zoom_us it doesn’t let me enter a meeting from PC.... Message: An unknown error occurred....😒😒😒😒
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Boreal Coder
(@BorealCoder) reported
Upgraded #Zoom from 5.4.2 to 5.4.4 on macOS Catalina and now it’s completely broken. Won’t allow me to select my webcam. @zoom_us where is the rollback option?
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Ezequiel David Banús
(@edbanus) reported
I have a problem! I cannot connect to @zoom_us ! Is there a problem with the service in some regions? Thanhks!
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AEGIS COYOTE
(@AEGIS_COYOTE) reported
@lostsoulbrand @zoom_us @comcast Like dude I run almost 3TB per month in data by myself, like how is a family of 3+ supposed to go on that while this is going on. Shaking down people while a global pandemic is going on is as bad as those hoarders for TP
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Sally Elshorafa
(@sallykuchar) reported
@zoom_us Hi! I need to cancel and get a refund for my pro account that auto-renewed yesterday, but it's impossible to do so on your website! Can you help?
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Shana Sturla
(@ProfessorShana) reported
@cispt2 @zoom_us I was just in a meeting asking my companion to move her cursor it was obscuring some data. Following confusion we realized the problem--It was my cursor.
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Gokhan Gultoprak
(@ggultoprak) reported
@x0rr0x @zoom_us I have the same problem... All 32-bit Linux packages are broken.
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IwJs
(@twjoni) reported
@zoom_us Hi, we have problems to connect to some meetings from diferent connecions from ARGENTINA.
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Adrian Forest
(@adrian_a_forest) reported
@PatrickKlug @zoom_us @SlackHQ We use Microsoft Teams daily at my job. Problems are rare.
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Vanessa Vides
(@Nessa_Gitelman) reported
@seanrthompson_ @zoom_us Just had this problem 😭 Thankfully it happened during my social hour with the residents who were super understanding and not the formal interview😑
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Peter Walker
(@peterwalker99) reported
And yes, question was put to @zoom_us if they could help out, and apparently they could not have been less interested.
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hodleroflastresort
(@bitcointruther) reported
@ToneVays @zoom_us Tone, no offense, but my 80 year old Nona doesn't have as many technical issues as you.
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A Rice Bear Tucked In An Omelet
(@TheBarbarienne) reported
@kellyswails @zoom_us @MicrosoftTeams Gotta pee, take an emergency phone call, save the child from falling down the stairs, clean the cat puke before it dries on the hardwood, sign for a delivery— any number of things. We're working at home.
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Angela
(@djprivatedancey) reported
@zoom_us Hey Zoom, your recent update “broke” computer sound sharing for me. My MacBook Air with older software version works fine; on updated iMac, sound is choppy and full of static. I teach film studies and this is totally unacceptable. Please help.
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Jonathan Dunnett
(@JonathanDunnett) reported
. @zoom_us how many times will I have to install/uninstall/repair your Outlook plugin to get it to work? I install it, it works for 2-3 days, then you somehow brick it. Am I missing something? Aside from QA issues?
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Qg8278
(@ThatOne07722690) reported
@zoom_us i hope you burn down to the ground
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Sharon McCarthy
(@ienvision) reported
@zoom_us That's great - now can you release a patch for Big Sur?! Upgrading an OS shouldn't compromise a paid Zoom acct - I have had to delay some projects as I wait for the fix
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Fair Museum Jobs
(@fair_jobs) reported
More tips for @zoom_us interviews: Extra notes? Notes everywhere! (If it works for you) Make sure you have the interviewers number (in case of internet issues) #FMJSummit (& sending everyone getting interviewed lots of luck)