Zoom status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 26, 8:00 AM EDT	0	0
Apr 26, 8:20 AM EDT	0	0
Apr 26, 8:40 AM EDT	0	0
Apr 26, 9:00 AM EDT	0	0
Apr 26, 9:20 AM EDT	0	0
Apr 26, 9:40 AM EDT	0	0
Apr 26, 10:00 AM EDT	0	0
Apr 26, 10:20 AM EDT	0	0
Apr 26, 10:40 AM EDT	0	0
Apr 26, 11:00 AM EDT	0	0
Apr 26, 11:20 AM EDT	0	0
Apr 26, 11:40 AM EDT	0	0
Apr 26, 12:00 PM EDT	0	0
Apr 26, 12:20 PM EDT	0	0
Apr 26, 12:40 PM EDT	0	0
Apr 26, 1:00 PM EDT	0	0
Apr 26, 1:20 PM EDT	0	0
Apr 26, 1:40 PM EDT	0	0
Apr 26, 2:00 PM EDT	0	0
Apr 26, 2:20 PM EDT	0	0
Apr 26, 2:40 PM EDT	0	0
Apr 26, 3:00 PM EDT	0	0
Apr 26, 3:20 PM EDT	0	0
Apr 26, 3:40 PM EDT	0	0
Apr 26, 4:00 PM EDT	0	0
Apr 26, 4:20 PM EDT	0	0
Apr 26, 4:40 PM EDT	0	0
Apr 26, 5:00 PM EDT	0	0
Apr 26, 5:20 PM EDT	0	0
Apr 26, 5:40 PM EDT	0	0
Apr 26, 6:00 PM EDT	0	0
Apr 26, 6:20 PM EDT	0	0
Apr 26, 6:40 PM EDT	0	0
Apr 26, 7:00 PM EDT	0	0
Apr 26, 7:20 PM EDT	0	0
Apr 26, 7:40 PM EDT	0	0
Apr 26, 8:00 PM EDT	0	0
Apr 26, 8:20 PM EDT	0	0
Apr 26, 8:40 PM EDT	0	0
Apr 26, 9:00 PM EDT	0	0
Apr 26, 9:20 PM EDT	0	0
Apr 26, 9:40 PM EDT	0	0
Apr 26, 10:00 PM EDT	0	0
Apr 26, 10:20 PM EDT	0	0
Apr 26, 10:40 PM EDT	0	0
Apr 26, 11:00 PM EDT	0	0
Apr 26, 11:20 PM EDT	0	0
Apr 26, 11:40 PM EDT	0	0
Apr 27, 12:00 AM EDT	0	0
Apr 27, 12:20 AM EDT	0	0
Apr 27, 12:40 AM EDT	0	0
Apr 27, 1:00 AM EDT	0	0
Apr 27, 1:20 AM EDT	0	0
Apr 27, 1:40 AM EDT	0	0
Apr 27, 2:00 AM EDT	0	0
Apr 27, 2:20 AM EDT	0	0
Apr 27, 2:40 AM EDT	0	0
Apr 27, 3:00 AM EDT	0	0
Apr 27, 3:20 AM EDT	0	0
Apr 27, 3:40 AM EDT	0	0
Apr 27, 4:00 AM EDT	0	0
Apr 27, 4:20 AM EDT	0	0
Apr 27, 4:40 AM EDT	0	0
Apr 27, 5:00 AM EDT	0	0
Apr 27, 5:20 AM EDT	0	0
Apr 27, 5:40 AM EDT	0	0
Apr 27, 6:00 AM EDT	0	0
Apr 27, 6:20 AM EDT	0	0
Apr 27, 6:40 AM EDT	0	0
Apr 27, 7:00 AM EDT	0	0
Apr 27, 7:20 AM EDT	0	0
Apr 27, 7:40 AM EDT	0	0
Apr 27, 8:00 AM EDT	0	0

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

Connection (33%)
Sign in (27%)
App Crashing (20%)
Multimedia (13%)
Glitches (3%)
Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Cranberry Township	Connection	4 days ago
Swadlincote	App Crashing	14 days ago
Mesa	Multimedia	17 days ago
Obdach	App Crashing	19 days ago
Eye	Connection	22 days ago
Crewe	Connection	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

Asrin Sah (@TeksinN) reported 4 minutes ago
@zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it
Christos Karamanolis (@XtosK) reported 8 minutes ago
@bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.
kumiko s (@mutukik) reported 17 minutes ago
@AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.
Antigone Cox (@tiggermusic112) reported 20 minutes ago
Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.
PinayKeto (@PinayKeto) reported 24 minutes ago
@LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....
✨HOPE 💫 (@alamas_295) reported 26 minutes ago
Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us
AGU_EPSP (@AGU_EPSP) reported 27 minutes ago
@MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.
Myra Jolivet (@MyratheAuthor) reported 28 minutes ago
@zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...
Mahendra Lama (@Mahendr53828703) reported 29 minutes ago
@zoom_us @Zoom Please help me please my realy many probelam please help me
Julia Graham Ⓥ (@juliamarygraham) reported 29 minutes ago
@WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.
Sully Baseball (@sullybaseball) reported 30 minutes ago
What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?
Kishore Kumar Das (@Kishore59516918) reported 30 minutes ago
@zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india
Penyembah Bakso (@BaksoPenyembah) reported 31 minutes ago
@xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?
Brighton West (@BrightonWest) reported 31 minutes ago
As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?
Italia (@Italia09294177) reported 32 minutes ago
@zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!
Shawn (@shawnandthecity) reported 35 minutes ago
Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.
Emma Louise Sheppard (@ShepEmma) reported 37 minutes ago
@zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?
sena (@_sena_eksi_) reported 40 minutes ago
@pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺
Raumpionier (@Raumpionier) reported 43 minutes ago
@zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.
The London Writers' Salon (@WritersSalon) reported 44 minutes ago
If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)
slow-moving apocalypse (@sarahflorman) reported 46 minutes ago
@zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?
Jon Smith (@theipodteacher) reported 46 minutes ago
For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.
Leigh (@j15ldw) reported 46 minutes ago
@zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?
SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 50 minutes ago
@CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.
HulaHeart | Lianna (@HulaHeart_) reported 51 minutes ago
@ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳
Adam J. Blust (@adamblust) reported 51 minutes ago
Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!
Hendy (@henzet_79) reported 53 minutes ago
@zoom_us hi, i cannot login to my zoom account
judith (@judith1907) reported 53 minutes ago
@Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??
Efforting (@CorreaToe) reported 55 minutes ago
I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.
Hempfy (@Hempfy_Swiss) reported 58 minutes ago
@GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄