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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (43%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Dinnie Hijrie Firdausi (노니)
(@nonienonce) reported
@zoom_us We tried to reach zoom support, searching the article, also contact by chat to Zoom Assistant but the problem wasnt fix yet.We also check the hardware and the connection, everything was good. We also connect directly the device with LAN but the audio still echoing and unclear.
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Carolyn Camman
(@c_camman) reported
So Zoom for Gsuite no longer generates a link with a password (so that I have waiting rooms force-enabled for every meeting) and Zoom Schedular won't recognize my email as valid. Any help out there on functioning calendar integrations for Zoom? @zoom_us
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danielle🧸
(@scenerykookie) reported
how do u solve error 5003 in zoom? i already missed my 1st subj and i cant miss my 3rd subj bc we have activity later, pls @pldt @zoom_us 😭😭😭😭😭
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Joel Garcia
(@cryptand_maker) reported
@scenerykookie @pldt @zoom_us Same here. Looks like PLDT is so slow in resolving this issue. You may connect via virtual private network (VPN) at the moment to access Zoom
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Sheridan King
(@kingsher6318) reported
@TheKpopProf @zoom_us When we tried to join the breakout rooms she opened, it told me that an error had occurred and kicked me out of the meeting, prompting me to join through my browser. When I rejoined the meet she was unable to put me into my breakout room and the breakout room button on my end
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jey⁷
(@ggukphrodite) reported
@zoom_us hi, why I can't hear anything at my zoom meeting? And sometimes my lecturer sounds like robot. My connection is stable, I already update my zoom to the recent one and there's nothing wrong with my audio system. Please fix it, I already miss two classes :(
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Jack Purcell
(@JackTheHand) reported
@zoom_us Our zoom meeting has no raised hand feature or not working for about 60% of attendees. Is there a fix please ?
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Adam LaMee
(@adamlamee) reported
Bug report: @zoom_us polls interrupt @openemu game controller input causing Mario Kart to turn in circles until the poll closes. Faculty meetings feel longer, Princess wins fewer races. This is obv the most pressing issue of our time.
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keanu reeves stan acct
(@succulentdaddy_) reported
@TheKpopProf @zoom_us Same issue teaching today. Still an issue for you guys?
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CedarBough Saeji
(@TheKpopProf) reported
@succulentdaddy_ @zoom_us That was this morning (around 10:30 EST) that we ran into the problem. We also reached out to our university tech folks, but it seems to me like it's a problem on zoom's end, not our university's end.
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Chris Creguer
(@spartythumber) reported
@zoom_us @JharnaPariani Same issue. Need a fix @zoom_us!!
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N🦋
(@Browngirlbakwas) reported
@zoom_us fix this pls
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Deanna Acosta, PhD
(@Acostateachall) reported
@zoom_us @WBrianLane Hi! I had the same exact issue today. I closed the breakout rooms, closed the breakout room control panel, opened it again, then tried to open the breakout rooms again and the same thing happened. I just adjusted and stopped using the breakout rooms for the rest of class.
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Brian
(@Brian29094768) reported
@PLDT_Cares I cannot access @zoom_us either website or through any apps. Please fix this
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CedarBough Saeji
(@TheKpopProf) reported
Hey @zoom_us what's up with the weirdness of breakout rooms? Today, first breakout, no problem. Second breakout... about 15% of the rooms (not new rooms, the same rooms) would not allow students in *at all* even if I moved them there again.
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Des🤍
(@des658) reported
i really think breakout rooms should be abolished. like i am not even being slightly funny. @zoom_us please consider removing the breakout room feature, i think i speak for everyone when i say it is truly terrible
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r e b r a n d
(@jmilu08) reported
ok apparently @pldt is the one at fault for all the zoom problems @PLDT_Cares pls help (altho u don't reply on messenger :") haha) sorry @zoom_us it's not your fault
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Australian Jewish Association
(@AustralianJA) reported
@AndrewLowy @RossCameron4 @zoom_us YES - subject to no tech problem we record onto the AJA FB page and YouTube channel
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Greg Burlile
(@gregburlile) reported
@zoom_us Hello. Can you check to see if someone mistakenly closed our trouble ticket #? No one has been responding for a week regarding our Zoom issue. Ticket # is 9352871.
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keanu reeves stan acct
(@succulentdaddy_) reported
@TheKpopProf @zoom_us Yes we had the same thing. Tried to send to breakout room and it showed an error message and then showed us in the room twice. Still occurring.
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Libby Writes
(@clavis_libertum) reported
@zoom_us I am unable to use virtual backgrounds even though I have all the technical requirements needed! The 'chatbot' is not helping at all. Can you fix this please?
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Olatunji Bello
(@Latunjibello) reported
@zoom_us I have been using your app to teach for sometime now, but I observed that the pen for the shared screen has become thicker that before. I tried changing that, but I couldn't. I am not so comfortable with using that for teaching, how can you be of help?
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w
(@babydr1zzy) reported
@zoom_us pls all i wanna do is study chemistry why are ur servers not working
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𝕻𝖗𝖆𝖘𝖍 𝕮𝖍𝖆𝖓
(@MDMGeek) reported
from
Foster City, California
@Webex Looks interesting. We moved to @zoom_us two years ago after much frustration with your service. What would you say if I ask you why we should return?
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Rizvan Batha
(@RizPharm) reported
@zoom_us @zoom_us I don’t have the option for polls. I have even tried to see under my profile if I need to enable polls but it’s just not there and I can’t speak to a human being either by phone or email to help me
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Christian Vasile
(@ChristianVasile) reported
Trying to upgrade to @zoom_us Pro. Doesn't work. Tried again 24h later. Doesn't work. So I try to call them, but support is only for Pro accounts. Use the Help Centre, they say. I want to give them money and they won't let me. This makes my ******* blood boil.
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Drew McCusker
(@mccusker_drew) reported
Hey @zoom_us - I paid and upgraded my account to pro - yay! - but my account is still at basic - boo! What can you do to help?
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Rizvan Batha
(@RizPharm) reported
@zoom_us unable to switch polling on with my zoom account. Unable to contact @zoom_us . Can anyone help?
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Rabigh Mr. Chic เพราะเราคู่กัน
(@rabighkangleon) reported
Why do i always get signed out from Zoom? it’s annoying. @zoom_us please fix this.
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LadyTremaine ✪ STAY HOME ⍟ WEAR A MASK
(@LadyTremainee) reported
Hello? Help? My @zoom_us meeting is in 2 hours but @PLDT_Cares still isn't connecting! No @Viber as well.