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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (43%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Pollinger
(@pollingersocial) reported
@zoom_us I'm not seeing that option. I have the Snap Camera installed and the latest version of Zoom. Can you help?
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Myfavtech
(@myfavtech) reported
@zoom_us I need your help. Our company has had an account with you for 3 years with numerous recordings. Billing dept. did not provide an acceptable level of service and I can't get support to help either. Can you help?
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nonnie ☼
(@michaelhugs) reported
@STAlNEDHEART @zoom_us fix urself.
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Giuseppe Munno
(@Talk2Giuseppe) reported
@zoom_us - Do you have plans to fix this bug?
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Mia J Merrill
(@Miajmerrill) reported
@zoom_us needs to add a thumbs down reaction for Purim so we can react properly during the Megillah. I hate that sentence.
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Lorna Gray
(@grayonspruce) reported
@jasoneg3 @zoom_us @ada_cx I just heard the same story last week about a frustrated zoom customer who had the same horrible customer service experience. After 8 years they quit zoom and switched to google meet.
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Melusi Simelane 🏳️🌈🇸🇿
(@MelusiSiboniso) reported
Am I the only one with this problem this morning... @SPTCSWAZILAND and @mobile_eswatini are not allowing the connection of @zoom_us ??? It seems today will be a long day. I have 4 meetings lined up through out the day. we just had to postpone one.
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michael wade
(@usercoms) reported
@JudgeFergusonTX @zoom_us Dont blame the PC, this was an inept person. Called an ID10T ERROR
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ᴅʀ. ᴀɴᴅʀᴇᴡ ᴊᴏꜱᴇᴩʜ ᴩᴇɢᴏᴅᴀ
(@AJP_PhD) reported
@zoom_us It was a zoom issue. The codes came to my phone over an hour later.
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FreezingBloom
(@Freezing_bloom) reported
@IFuckWitCarlos @zoom_us never got that zoom glitch
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Dr. Ivan Joseph // Confidence-Coach
(@DrIvanJoseph) reported
.@zoom_us Is there an option for having a brown hand in reactions. It just doesn't seem right everytime I raise my vitrtual hand to ask a question. I'm sure I'm missing the easy fix button on this. Can you point me in the right direction? #RepresentationMatters
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Mad Dog
(@And_Thats_IT) reported
Am I the only person that can’t help but stare at themselves while on @zoom_us ?
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DoubleSales
(@DoubleSalesClub) reported
Yo @zoom_us Any idea how you cancel a scheduled meeting from an iPad? Seems like a reasonable requirement if not even common. Help.
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Asrullah
(@Asrullah_) reported
@zoom_us what can I do so that I can use zoom for more than 40 minutes I am an educator from Indonesia and already registered using my school account..but still don't get this facility..please help..🙏
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becca harrison
(@_beccaharrison) reported
from
Ithaca, New York
Apparently my sister’s school district has mandatory, in-person teacher in-service today. They’re passing around a sign-in sheet, and some aren’t wearing masks. It supposedly can’t be held remotely b/c the school doesn’t have “enough” @zoom_us licenses. AYFKM?
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sarah
(@drakejournaIs) reported
@zoom_us can you help me please I need someone to direct message me
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Jason McDonald
(@jasoneg3) reported
.@zoom_us Tried to ask for help (paid Zoom) account & used your chatbot '@ada_cx .' Endless loop of email and host key problems. I HATE CHATBOTS. Such a horrible 'customer experience' so I GAVE UP. #chatbots
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Seminare Telefonakquise
(@Elke_Kloefer) reported
@zoom_us Please can anybody help me? I want to invite people for Zoom meeting but the all come from different companies an should not see the e-mail-addresses from other participants. Can anybody help me how I can oranize this problem?
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Mirielle Clifford
(@MirielleElaine) reported
@itswhitneymeyer @rgay Co-sign! I believe @zoom_us doesn’t have captioning at all in the free plan. #AccessibilityFail The Google Meets captions help me when I’m speaking to someone who has a lot of background noise (background noise is bad news bears for us Hard of Hearing folks).
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Jason needs your attention
(@JasonHitchcock) reported
@JuiceboxCA dear @zoom_us uses that high stock price to give creators some love. you didn't do anything special to deserve this much capital this fast, the pandemic handed it to you, so kick it down a bit and make society better. there, i wrote them a note. Hope they see it
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Jamie
(@GreySkySaturday) reported
Hey @zoom_us , I'm on a basic account and am having trouble resetting my password. Help! Your online help guides have not been helpful for me
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Brad Wyble
(@bradpwyble) reported
@zoom_us has so many weird interface issues, not the least of which is that when you are leaving a breakout room, your mouse cursor is like 5 pixels away from a different button that would completely ruin your meeting by ending it. Can they please hire some UI people?
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Ecamm
(@ecammtweets) reported
@mosgaard @zoom_us We are all about sharing helpful information for all of our users, but typically tech issues like what you're asking about require more back and forth in order to troubleshoot and would need one of our tech support team members.
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FunkyBob
(@BunkyFob) reported
@zoom_us for the love of... everything... STOP HIDING THE LOGIN WINDOW!
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(((Aydin Mayers)))
(@amayersphoto) reported
@zoom_us how come I can’t get on phone support to figure out a problem?! Wtf
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Ecamm
(@ecammtweets) reported
@mosgaard @zoom_us Is there anything we can do to help? Have you reached out to our team?
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Camden Johnson
(@camforthepeople) reported
@almostdr_obrien My only two issues with @zoom_us is since yes or no became reactions, people that use that for voting are having a hard time since they disappear so quickly. That and there’s no built in video switcher for streaming. Other than that, yes, please zoom
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ً
(@93DEFENCELESS) reported
@zoom_us shut down zoom for the next 10 hours pls i don’t wanna go to class
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Yvan Watchman
(@Yvantjeeh) reported
hey @zoom_us it seems like your services don't have up-to-date geolocation databases in place, which you use to allow and deny users on your service. 1/2
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Sam Yates
(@satxsam) reported
from
Hollywood Park, Texas
Hi @zoom_us I get why we can’t login to a meeting from multiple devices with one account, but must we force re-entering credentials on 2 computers every time I need to switch between them? Makes for a bad experience going between home office laptop and living room Mac