Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (38%)
• Sign in (31%)
• App Crashing (14%)
• Multimedia (10%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Eye	Connection	3 days ago
Crewe	Connection	5 days ago
Crewe	Connection	5 days ago
Hamden	App Crashing	7 days ago
St Albans	Sign in	8 days ago
Milwaukee	App Crashing	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Corinne 🐀❤️🐅 (@sheepyshu) reported 34 seconds ago

  @alexa99 @zoom_us What happened here Alexa blink twice if you need help

• 
  Anna Fields (@RebelDebutante) reported 2 minutes ago

  @zoom_us And yet I had to restart my Zoom meeting three times today due to persistent sound issues. Weird!

• 
  Haziman (@hazimvn) reported 2 minutes ago

  @zoom_us is there a way to manually mix someone's audio? my classmate is fking loud and i wanna mix him down to 5% or mute him completely

• 
  Anna Fields (@RebelDebutante) reported 3 minutes ago

  WTF is going with @zoom_us today? terrible issues

• 
  Prof. Emily Rice, Ph.D. (@emilylurice) reported 10 minutes ago

  @KarenLMasters @zoom_us When you’re logged in, click “Join”, and click the arrow at the right of the Meeting ID window, a drop down of your ten most recent meetings should appear! (This is my lifeline)

• 
  Todd Greco (@mrBallistic) reported 11 minutes ago

  @MugOfPaul @zoom_us Ha! You should try Teams. I love that the unstable connection error comes right as it comes back to stability.

• 
  Gilz (@antimabuk) reported 12 minutes ago

  hey @zoom_us, my company's pro account(s) have a problem for logging out. it's hard for switch between accounts and keeps logging to the same account. i'm already deleting my browser cache and saved login information but it doesn't work (even on incognito mode).

• 
  Sharath Abraham (@SharathSAbraham) reported 13 minutes ago

  Anyone else using @intel NUC 815 BEH units for their @zoom_us Rooms and having issues where it just crashes frequently? These are certified units so wondering why the units keep crashing

• 
  Dinkleberg (@j_dinkleberg) reported 16 minutes ago

  Why cant I mute other people on @zoom_us or why cant I change their volume up or down so I can hear them normally? like for as relied on zoom is right now its so dog **** and would be way better if I COULD MUTE PEOPLE

• 
  contenta at home (@joyredmond) reported 17 minutes ago from Ballynapierce Bridge, Leinster

  @MMaryMcKenna @zoom_us Sorry I don’t have his number but He was only promising help with zoom on LinkedIn today

• 
  Mary McKenna (@MMaryMcKenna) reported 17 minutes ago

  Does anyone in my network know if it’s possible to get help from a real person at @zoom_us or is all their help provided only by chatbots - we are stuck re the presentation format of an event recording we have already made - pretty please someone 🙏🙏🙏

• 
  Chris Winfield (@chriswinfield) reported 24 minutes ago

  @zoom_us I have been on hold with Sales for over 35 minutes (and I filled out the form on your website yesterday and never heard back). Is there an easier way to do this? Please help...

• 
  Mark O'Neill (@marxculture) reported 25 minutes ago

  @MMaryMcKenna @zoom_us What’s the problem?

• 
  Gilz (@antimabuk) reported 27 minutes ago

  hey @zoom_us, my company's pro account(s) have a problem for logging out. it's hard for switch between accounts and keeps logging to the same account. i'm already deleting my browser's cache and cookies but it doesn't work (even on incognito mode).

• 
  Karl (@supersat) reported 28 minutes ago

  @georgemporter @zoom_us Yeah but happens when Zoom goes down? 🤔

• 
  JustAGuy, BSMus, MM, ABD (@jsgjames) reported 35 minutes ago

  <sigh> the Dummy Output issue returned for @kubuntu as well. What's maddening is that the audio worked for over two hours. Then I installed @zoom_us and the 1st time I ran it, it killed the audio. Even a timesink restore did not help. ****.

• 
  kevtraynor (@kevtraynor) reported 36 minutes ago

  @MMaryMcKenna @zoom_us @zoom_us customer service is beyond ****. Give me a shout tmw Mary and I’ll see if we can get you sorted

• 
  geniusjoa (@geniusjoa) reported 36 minutes ago

  @zoom_us Hi!, Good morning, I cannot view the webinar scheduled from the site, however from the desktop app it is possible to view the webinar ... Please help.

• 
  garino panchido (@GanX_90) reported 37 minutes ago

  @zoom_us customer service its hard to contact

• 
  Puddy (@enchantedlover8) reported 38 minutes ago

  This snow storm better make my wifi slow for online school tomorrow. NOT power outages, just slow wifi. Dear Ms. Teacher, My internet is not working properly. I don’t think I can do my school work today. AND NO ZOOM CALLS. I HATE ZOOM. Sorry @zoom_us

• 
  Clare McGee (@ClareMcGee80) reported 39 minutes ago

  @MMaryMcKenna @zoom_us Settings set as record speaker view, recorded in gallery view - not sure if issue is because it recorded to cloud rather than local..There must be a fix for it though, any ideas? 🙏

• 
  Clare McGee (@ClareMcGee80) reported 45 minutes ago

  @zoom_us @MMaryMcKenna Therein lies the problem. Haven’t had any issues before

• 
  Clare McGee (@ClareMcGee80) reported 46 minutes ago from Derry, Northern Ireland

  @MMaryMcKenna @zoom_us Settings set as record speaker view, recorded in gallery view - not sure if issue is because it recorded to cloud rather than local.. can we get it in speaker view after it’s been recorded?

• 
  Jeremy Blank (@jerblank) reported 46 minutes ago

  @zoom_us hi zoom The app is suddenly incompatible with my Lenovo tablet. Meetings won't open and I can't find zoom in the play store. Please help ASAP

• 
  jc (@sayitchowda) reported 50 minutes ago

  It would be a real bummer if @zoom_us went down tomorrow...because this whole “snow days mean **** now” is kind of their fault.

• 
  FunkyBob (@BunkyFob) reported 50 minutes ago

  @zoom_us is there some option to stop you from hiding the login window? It's frustrating to have to repeatedly switch back to it as the meeting starts, trying to log in as the meeting spews windows...

• 
  My daughter calls me Elder God of D&D - (@banluil) reported 50 minutes ago

  @kihten @zoom_us Would love too, but sometimes you aren't able too, and those are the times that it fails. Just like last night, at an important meeting, and it failed. And I'm the IT person who is supposed to fix it. Yeah....

• 
  FunkyBob (@BunkyFob) reported 53 minutes ago

  @zoom_us I _want_ to open the desktop client. I just don't want to have to fight it hiding the Login window. Stop minimising the login window. It's bad enough it spawns 2 or 3 spurious windows whilst joining a meeting, stealing focus each time. But it _also_ hides the login window.

• 
  Judy Savitskaya (@heyjudka) reported 55 minutes ago

  @AndreaCoravos @Calendly @zoom_us It does for existing meeting types (you configure in the meeting type editing form), but won't do it for ad hoc meetings. This is a known issue for a while now. Suggest setting up standard 15, 30, 45, 60 min meetings with the zoom link included and use those as "ad hoc"

• 
  Researcher (@queenie64339913) reported 60 minutes ago

  @zoom_us are you having outage problems via Internet please?