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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (30%)
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Sign in (22%)
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App Crashing (19%)
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Video (15%)
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Multimedia (7%)
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Glitches (7%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Orleans |
Video | |
 Manchester |
Connection | |
| Naples |
Video | |
| Orinda |
Connection | |
| Southlake |
Glitches | |
| Lincoln |
Video |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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csk362000
(@csk362000) reported
@marcorubio @zoom_us You guys down played the virus, lied to the American people and cost lives and now we're finding out documents have been hid on virus reports and attacked and purposely infecting Americans and here your coward *** sits getting a shot. In jail is where you should be.
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Red Will
(@redwill96) reported
@zoom_us the cheap call centre staff you use in the Philippines are shockingly bad. Their command and understanding of English is appalling. TWO staff today couldn't even pronounce "renewal" - how are they supposed to help if they cant speak the language? Madness
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Julie
(@bsbfan4life92) reported
If anyone is down to @zoom_us on NYE with Sup crushes to-go, let me know. I would totally get dressed up and do my hair/makeup just for this. @SupDogsECU
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Duncan Williamson
(@todlad52) reported
@zoom_us is this a bug? when using power query on a google meet call, the power query editor would not show to the audience while the excel worksheets would. this was using your paid for service
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Pratigya Esther Ram
(@pratigyaesther) reported
In another first this year, I am now attending a funeral service on @zoom_us
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Amy London
(@alondonb) reported
@zoom_us Audio only recording downloads not working in Pro account. Downloads as Video instead. Been working well for 10+ weeks. Were settings changed/updated? Please assist thank you!
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Charles Allen
(@ChurchAllen) reported
Sweet Baby Jesus: Help me while being on this @zoom_us with Seniors talking loud and not on mute.
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Ol Baldy
(@skuzemewoods) reported
@zoom_us Hey Zoom-- you guys have any support tips on being able to login just fine on the app, but bouncing back on the browser? I can't access the profile to give the code for chat support lol
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Rebecca Lerner Depew
(@rebeccall80) reported
@amyecheetham @JStrauss6 @zoom_us They really need to fix the UX on that - it’s the “reply all” nightmare reimagined.
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Artie
(@coffeegeekguy) reported
@zoom_us Yup. I tried each of them but none work. No problem with speakers but none of the mics work. I tried the built-in mic, an external webcam with mic, a Steinhauser headset and a generic USB headset. None worked. Can't figure out what's blocking the mic. Dell laptop is new.
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Josh Parkin
(@joshparkinnyc) reported
@zoom_us Wow @zoom_us! Your response was absolutely tone deaf. Your reporting process is the problem. When you report and get the report via email, the follow up form is absolutely impossible to complete.
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Michael Wayne
(@Michael16195263) reported
@newtgingrich Their influence and control over @zoom_us is a REAL problem. This is just one example of it. Here is my idea for a stimulus package: GET BACK IN THE OFFICES! Open up American business 100 percent. This is the only way to prevent depression. Repentance from sin must happen too!
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ArneKuilman
(@ArneKuilman) reported
from
Zuid, Provincie Noord-Holland
Just had a terrible @zoom_us experience - it starts with the terrible email invite - you must be ludicrously insane if you believe this company is worth half a billion!
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Anush Ter-Khachatryan
(@TerKhachatrian) reported
@zoom_us has decided that it's time to remove #Yerevan from their time zones, offering only Baku, Tbilisi. If the year-end workload hit you hard, let us know and we can help reorganize yourself. Otherwise, this is simply unacceptable.
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Michael Mechanic
(@MichaelMechanic) reported
My @zoom_us screen name keeps reverting to @JeffBezos. I'm not kidding! And I'm having trouble fixing it. Sure, it's kind of funny, given the subject of my book, but I'd rather it be @mackenziescott, and Michael Mechanic would certainly do.
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Artie
(@coffeegeekguy) reported
@zoom_us Your app cannot see my new Dell's mic. Dell diagnostics show the mic works fine -- just not with Zoom. How do I fix that?
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Joshua
(@Pru3tt) reported
@zoom_us I didn’t think this would actually be something that I would be dealing with this year but this will actually help my family quite a bit.
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Turk Akbay
(@Turkism) reported
@zoom_us Your Customer Service is non-existent. Your Bot also is stalling and hangs after goving my 6 digits. Will you put some of your new success/cash to hire people to help your customers??????
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Arthur Lewbel
(@lewbel) reported
Many Zoom accounts at Boston College are down currently (can't be logged into), and BC IT says other universities are affected as well. #Zoom @zoom_us
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André
(@atmcarmo) reported
@zoom_us I’m having issues when sharing screen on macOS Big Sur. It works for a while but then my screen freezes for other participants and they’re not able to see it anymore. What can I do? I’m using Zoom 5.4.7
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Luciana Lambert 💎
(@LucianaLamb) reported
Hi, @eventbrite. You need to fix your @zoom_us integration. It’s not working. As an event host, I always send the Zoom invitation to my attendees directly via email. But as an attendee I noticed that some organizers might not be aware attendees don’t have a Zoom link that works.
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Mike Wong
(@realmikewong) reported
Updated to @zoom_us 5.4.7 today on my M1 MBP. The zoom app can't see either #sony or #canon cameras as web cam via USB. Anyone know of a fix?
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Kellz
(@damizzez54) reported
@zoom_us Why are you so damn expensive? Why are you being greedy while there is a pandemic? Noone has the money to afford your service! Why do you tease us with teaching excellence and pull the ball away because of money? Our kids, the future deserve better, do better!-Teachers
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Dieter Scholtyssek
(@Scholty) reported
Tech support for @zoom_us stinks. Phone tree hell and once you get in touch with someone their level of care is pretty close to 0. Problem is still unsolved. That is all!
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Ms. Smith English
(@MsSmithNauset) reported
@Nicolemens @RachelJachino @zoom_us Google Meets emails attendance at the end of every class. Not having to open yet another thing, find the right button, etc. would be a huge help to teachers. Make it easier please!!! Thank you.
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NealR
(@Clear_Capture) reported
. @zoom_us do you still have an app that can be installed onto @LGUK @LGUKCare TVs? I'm finding lots of guides that it "should" be available in the LG Content Store, but it's simply not there. Help?
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Omar AlNajjar
(@OmarNajjar99) reported
@zoom_us @benjimcd21 I have same problem!
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Boston College ITS
(@BostonCollegeIT) reported
Zoom outage continues for Boston College users. Hoping for a resolution soon @zoom_us
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Teixeira JRT
(@teixeira_jrt) reported
@JonigeJon @zoom_us It's does appear to be something between the graphics driver and Zoom so going back to a stable version does fix it. I'm happy to just not use hardware acceleration and wait for non-buggy updates. I'm running a 6-Core 12-Thread so I can go with the CPU processing. Still thanks!👍
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Amba
(@Ambasutherland) reported
@zoom_us anyone else can’t get zoom support to help them? I can’t believe my first tweet has to be to ask for something I pay for! @ericyuan Help! I know this year is hard but CS is failing.