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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (35%)
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App Crashing (14%)
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Multimedia (7%)
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Video (3%)
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Glitches (2%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Providence |
App Crashing | |
 London |
Connection | |
| Helena |
Sign in | |
| Birmingham |
Connection | |
 Guanajuato |
Connection | |
 Sydney |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Rippe
(@MichaelRippe) reported
from
Los Angeles, California
Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button.
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Cindy VandenBosch
(@cindyvbosch) reported
from
Brooklyn, New York
@zoom_us Our community board wants to host public meetings via Zoom but we need automated captions to ensure ADA compliance. I read that such a service does exist. How do we enable them? Instructions on Zoom website are only for third-party or assigning someone to caption.
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Chris Godby
(@chgodby) reported
from
Cincinnati, Ohio
@AlexBerenson @zoom_us No doubt. Massive rotation out of stay home stocks & into names that will benefit from back to normal. Carnival Cruise up 34%, AAL (American Air) up 15.8%, DIS (Disney) up 10%, MasterCard up 10%, LiveNation (concerts / events) up 23%. NFLX down 5%, ZM down 12%, Pelaton down 16%
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DrPhil of Technology
(@techdecisions) reported
@zoom_us @ShieldVoC my virtual backgrounds, all of them, are getting clipped at the sides? what's up w/that? macOS Big Sur. used to be better. pls fix.
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Christopher Bataluk
(@ChrisBataluk) reported
@zoom_us I just want to point out it’s terrible I’m paying for your service and when I try to get technical support it says your technical support line is unavailable, it then asks me to send an email for pro accounts then I get an answer of we aren’t answering support inquiries
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Kaity Haley
(@kaity_haley) reported
from
Princeton Junction, New Jersey
NEED HELP...how can I set up a webinar that students from two schools (2000+) can all watch. Apparently we do not have a @zoom_us account to support this and @GoogleForEdu now charges when it was free last year..have an entire wellness day planned and need the tech to support it
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Amber Gustafson
(@AmberForIowa) reported
@zoom_us - why can't I choose a default time zone on your platform like I can with other schedule-related software programs? Listing all the meetings in Pacific Standard Time is clunky, annoying and confusing. Wish you would fix.
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Neil Gehani
(@GehaniNeil) reported
.@zoom_us - when is an update coming for macOS Big Sur? Zoom is quite a bit degraded when running on this os, both audio and video. Video reliability is down and audio, particularly #bluetooth #AirPods breaks up a lot. It doesn't happen in Google meet. The change is the OS.
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Erik Wesslen
(@erikwesslen) reported
from
DeWitt, Michigan
@stevenspohn @zoom_us As much as I agree with this, the cost in compute to caption all zoom calls would bankrupt the company in no time. As a PM who worked on this very problem, it is not easy to solve.
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Michael Rippe
(@MichaelRippe) reported
from
Los Angeles, California
Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button. #MSNBC2020
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Kim Pedersen
(@kpjungle) reported
@SFoskett @zoom_us Lets utilise a new chip in order to fix a broken app… what a world we live in.
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Michael Rippe
(@MichaelRippe) reported
from
Los Angeles, California
Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button. #MSNBC2020 @DeadlineWH
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Robert Oberhoff (DigitalraoSolutions,dba last RAWR
(@geektech713) reported
I am having @zoom_us issues my password wont work on ZOOM meeting @zoom do yall offer customer /client services?
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Mike Flynn
(@MikeFlynn55) reported
from
Northampton, Massachusetts
@Dsrussosusan @zoom_us Good point. I was thinking about it from a project perspective. For example, if different students worked on different problems, you could name each breakout group to correspond with specific problems. Then have students select the group that matches the problem they worked on.
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Marisa Crabtree
(@mcrabtree100) reported
from
Los Angeles, California
@zoom_us is there an outage? I just got kicked off a class and then half of my students were kicked out and couldn’t get back on. It happened at about 9:15am PST.
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Phil Whitehouse
(@Casablanca) reported
from
Mosman, State of New South Wales
@Dunners @Snowbadger @zoom_us OK, I’ve given this much thought and I’ve narrowed it down to the following: Does Anybody Really Know What Time It Is? - Chicago Hanging On The Telephone - Blondie Tired Of Waiting For You - The Kinks
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Transition Liverpool
(@TT_Liverpool) reported
from
Liverpool, England
@MikScarlet @zoom_us Can I ask what model? I find it hard to believe they're totally crap, but really need to know before I chuck a few hundred quid down the drain
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Betty BadPA-s
(@xoxo___rt) reported
Hey @zoom_us ! My professors have been using Zoom for over a year and they still suck at it. What can we do to get them a proper in-service?
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DesiBhai
(@EkDesiBhai) reported
@zoom_us Slash the prices for the Pro Plan in India. Bring it down to just around 10 percent of your present price. Make it Rs.1500/year/license. OR Upgrade the features for the Basic (Free) plan to- 1. Max 10 participants (excluding the presenter) 2. Max two hours a session. .
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LeShell Smith
(@LeshellSmith) reported
from
Guntersville, Alabama
@MikeFlynn55 @zoom_us Love this feature. Have you run into the problem if all users do not have the update or operating system it doesn’t work? I’ve been successful once trying this feature.
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Betty BadPA-s
(@xoxo___rt) reported
Hey @zoom_us ! My professors have been using Zoom for almost a year and they still suck at it. What can we do to get them a proper in-service?
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Yue-Ting Siu
(@TVI_ting) reported
@zoom_us @Apple Yes, did all of the above and the issue persists. Anything else i can try? Thx for the help!
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seco
(@karabag_sercan) reported
Hello your servers have an error too? I have difficulty accessing. @zoom_us
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Žiga Kramperšek
(@chiuaua) reported
@zoom_us 's user interface is terrible. Am I missing a "start a new chat, join everything you need to and copy the invitation to the clipboard" shortcut? I consider it essential. Not to mention a thousand windows stacked on top of each other. Getting lost daily.
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-PanditJi-
(@ShiivamD) reported
from
Pune, State of Mahārāshtra
@zoom_us fell down 17% on @pfizer covid vaccine success trial. What an impact.which other stocks are going to come down?
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NWCAVE
(@NWCAVE) reported
from
Vancouver, Washington
Hey @zoom_us we have a board meeting but having issues logging on...is #zoom down?
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Madison Moreno
(@Madisonkmoreno) reported
from
Seattle, Washington
@zoom_us I would love to be able to hide people with their video on, and to be able to pin at least like 3 friends to pull up the first page (soon school) pls help
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Koushik Roy🇮🇳
(@KoushikRedBull) reported
from
Deoghar, State of Jharkhand
In my cellphone vivo v9 dose not working virtual background in zoom meeting. Why? @zoom_us @Vivo_India
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Grumpy Old Man
(@Hairyloon) reported
@zoom_us I am wondering if it is possible to have an open ended meeting through your service. Is it, and how much would you charge me for it? Would you give a discount if I persuade you that it is for a charitable purpose?
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xxx
(@loblady3) reported
from
Dublin City, Leinster
Ok @zoom_us I requested a RECEIPT. I got “ticket” to say I am in the system’ after my email request. Your customer service is nothing but disgraceful. You sent me a copy of my invoice 🙄this is a simple request.