Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (33%)
• Sign in (30%)
• App Crashing (17%)
• Multimedia (13%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Mesa	Multimedia	3 days ago
Obdach	App Crashing	5 days ago
Eye	Connection	8 days ago
Crewe	Connection	10 days ago
Crewe	Connection	10 days ago
Hamden	App Crashing	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Juan Pablo Rodas (@juparopla) reported 5 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  Brighton West (@BrightonWest) reported 5 minutes ago

  As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

• 
  Krishan_ll.b rathI (@Baatunibabag) reported 8 minutes ago

  @zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726

• 
  Alfredo Canziani (@alfcnz) reported 11 minutes ago

  @zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.

• 
  Keith Lee (@KeithRichardLee) reported 13 minutes ago

  @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

• 
  John Nash - Game theory, my theory. (@AntichristJebus) reported 16 minutes ago

  @madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center

• 
  HulaHeart | Lianna (@HulaHeart_) reported 20 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  Lily Dwoskin O'Neil (@lilydwoskin) reported 26 minutes ago

  Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

• 
  TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported 27 minutes ago

  Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

• 
  Julia Graham Ⓥ (@juliamarygraham) reported 27 minutes ago

  @WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.

• 
  John D Brownlie (@johndbrownlie) reported 29 minutes ago

  Somehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning

• 
  Craig Hohmann (@HohmannCraig) reported 32 minutes ago

  @zoom_us It happened in two meetings; it seemed to be fixed though. I switched to the Web Browser and that seemed to fix it at the moment.

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 34 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  Kat (@KatlandKat) reported 36 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves

• 
  FunkyBob (@BunkyFob) reported 39 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  Dharmadhikarii (@G_Dharmadhikari) reported 41 minutes ago

  @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

• 
  Wasim Ahmad (@wasim80) reported 43 minutes ago

  @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  Robert Clark (@bostonbobby617) reported 43 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Penyembah Bakso (@BaksoPenyembah) reported 46 minutes ago

  @xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?

• 
  lenny almatsier (@lennyhopipola) reported 47 minutes ago

  @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

• 
  Leigh (@j15ldw) reported 48 minutes ago

  @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

• 
  Falk Dübbert (@falkduebbert) reported 50 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Ashutosh Parashar (@13thebobber) reported 51 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

• 
  Luiz Henrique Fávaro (@luizhenrique_sf) reported 51 minutes ago

  @labs_news @zoom_us "There has been a critical error on this website"

• 
  Ms. AK (@akincali) reported 51 minutes ago

  @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

• 
  Mai Somaa (@MaiSomaa) reported 51 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  sam darshan (@samdarshan97) reported 55 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Stephen Guffick (@steveguffick) reported 55 minutes ago

  @zoom_us Echo the last. Why wont you interact with customers that have problems

• 
  Stone Pills (@AlinaPills) reported 58 minutes ago

  @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 59 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.