Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (36%)
• Connection (36%)
• Multimedia (18%)
• App Crashing (9%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Iowa City	Sign in	21 days ago
Hayward	App Crashing	1 month ago
Bristol	Sign in	1 month ago
Crewe	Connection	1 month ago
Omemee	Sign in	2 months ago
Perth	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nitin Jain (@nitinjaipur433) reported 48 seconds ago

  @zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry

• 
  Jeremy Angoff (@MyTakeOnIt) reported 3 minutes ago

  @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

• 
  Haebar85 (@Aresss100) reported 4 minutes ago

  @zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 13 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  Varadharajan K PhD (@VaradhKrish) reported 19 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  Emma Louise Sheppard (@ShepEmma) reported 20 minutes ago

  @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

• 
  The London Writers' Salon (@WritersSalon) reported 20 minutes ago

  If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)

• 
  Robert Clark (@bostonbobby617) reported 24 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Mara Hernandez (@maraihdez) reported 27 minutes ago

  @zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???

• 
  Antigone Cox (@tiggermusic112) reported 28 minutes ago

  Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

• 
  Leigh (@j15ldw) reported 28 minutes ago

  @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

• 
  Kerrie Shelden (@kez1133) reported 29 minutes ago

  @theipodteacher @zoom_us All good. Thought it was a problem at my end

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 30 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  André Jacobs (@andre_jacobs) reported 32 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  Leslie Truex, Literary Agent (@ltruex) reported 33 minutes ago

  Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

• 
  bernie westacott (@berniewestacott) reported 36 minutes ago

  Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 38 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Dharmadhikarii (@G_Dharmadhikari) reported 39 minutes ago

  @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

• 
  Penyembah Bakso (@BaksoPenyembah) reported 40 minutes ago

  @xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?

• 
  Derek (@derekmajor) reported 40 minutes ago

  @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

• 
  Melai (@lai1205) reported 41 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Robert (@Siroberte) reported 43 minutes ago

  @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

• 
  Laura Ciriani (@LauraCiriani) reported 46 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  brO (@hallelujah03041) reported 46 minutes ago

  @ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏

• 
  Kelsey Knight (@kk2nite) reported 51 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Melissa Milner (@melissabmilner) reported 51 minutes ago

  @zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.

• 
  Ashutosh Parashar (@13thebobber) reported 53 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

• 
  Lily Dwoskin O'Neil (@lilydwoskin) reported 54 minutes ago

  Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 57 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  Scott Wells 🇺🇦 (@wellsology) reported 58 minutes ago

  Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.