Zoom status: messaging issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Connection (33%)
- Sign in (27%)
- Multimedia (20%)
- App Crashing (20%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Iowa City
|
Sign in | 11 days ago |
|
Hayward
|
App Crashing | 25 days ago |
 Bristol
|
Sign in | 1 month ago |
|
Crewe
|
Connection | 1 month ago |
 Omemee
|
Sign in | 1 month ago |
 Perth
|
Connection | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Dear Gay Journal (@GayAnnals) reported@RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!
-
Mara Hernandez (@maraihdez) reported@zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???
-
Nelson Cardona (@nelcarana) reported@zoom_us I AM HELP ME
-
Melai (@lai1205) reported@zoom_us please help me someone used my credit card to purchase a zoom account..
-
Wasim Ahmad (@wasim80) reported@zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
-
sam darshan (@samdarshan97) reported@YashviSanghavi @zoom_us @Zoom Same issue
-
умайка (@umayka_) reported@zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?
-
Daniel Carmona (@DanielC85829866) reported@zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem
-
Lekia Prosper (@LekiaProsper) reported@zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.
-
Jon Smith (@theipodteacher) reportedFor those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.
-
Kelsey Knight (@kk2nite) reported'@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation
-
❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported@zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?
-
Mark Loke (@LokeMark) reported@zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?
-
John D Brownlie (@johndbrownlie) reportedSomehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning
-
Leslie Truex, Literary Agent (@ltruex) reportedDo any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?
-
Donna Maria: The Lifestyle CEO (@donnamaria) reportedCustomer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice
-
Anastasia Piliouras (@anapiliouras) reported@MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...
-
AGU_EPSP (@AGU_EPSP) reported@MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.
-
VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported@mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.
-
Nicole Marie 💛 (@NikitaMariaSays) reportedIs anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?
-
Andrew J. Moodie (@MoodieStrat) reportedis anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...
-
Bjoern Brundert (@bbrundert) reportedIs it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...
-
Jeremy Angoff (@MyTakeOnIt) reported@zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?
-
Hendy (@henzet_79) reported@zoom_us hi, i cannot login to my zoom account
-
bernie westacott (@berniewestacott) reportedHello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
-
Keith Lee (@KeithRichardLee) reported@bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢
-
Varadharajan K PhD (@VaradhKrish) reportedok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
-
Alfredo Canziani (@alfcnz) reported@zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.
-
Scott Wells 🇺🇦 (@wellsology) reportedInteresting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.
-
Robert Clark (@bostonbobby617) reported@zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.