Zoom status: messaging issues and outage reports
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Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Sign in (36%)
- Connection (36%)
- Multimedia (18%)
- App Crashing (9%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Iowa City
|
Sign in | 22 days ago |
|
Hayward
|
App Crashing | 1 month ago |
 Bristol
|
Sign in | 1 month ago |
|
Crewe
|
Connection | 2 months ago |
 Omemee
|
Sign in | 2 months ago |
 Perth
|
Connection | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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𝙽𝙾𝚄𝚁𝙷 𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷〆 (@oohnohyun) reported@zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?
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Ayush Negi (@itsayushnegi) reported@zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix
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Bronwen (@Bronwen6720) reported@zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.
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Dodo Rejoice Mission (@DodoMission) reported@zoom_us elearn.nouedu2.login/ net
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Karim Khader Ⓥ (@karimskhader) reportedWho else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.
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Kayla’s HiFi Club (@KaylaBlais2) reported@zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update
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Nelson Cardona (@nelcarana) reported@zoom_us I AM HELP ME
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William "Half-vaxxed" Brooks (@wcbdata) reported@tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.
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Pierre Bruynooghe (@P_Bruynooghe) reported@zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?
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Wasim Ahmad (@wasim80) reported@zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
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Melissa Milner (@melissabmilner) reported@zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.
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Lekia Prosper (@LekiaProsper) reported@zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.
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kobenimeal (@kobenimeal) reported@brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!
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MattBling (@saxeeosayande) reported@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
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Rachel Lawson (@rachel_norfolk) reportedI really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.
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gpsmith Back to Teaching Remote (@ginapsmith) reportedis there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
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John D Brownlie (@johndbrownlie) reportedSomehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning
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bluejay | 🧢🌸🧧🔔✈️👨✈️ | 让中国远离香港 (@vroomjay) reported@zoom_us is zoom down? im still on the connecting page for over a minute.
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eelke (@esctec_nl) reported@zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out
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bson 👨🏼💻 (@b_son4) reported from Manteno, Illinois@zoom_us fix your **** or @Xfinity fix your **** someone fix some ****
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Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported@zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.
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Lars Böhnke 🚀 (@larsboehnke) reported@zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.
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Craig Hohmann (@HohmannCraig) reported@zoom_us It happened in two meetings; it seemed to be fixed though. I switched to the Web Browser and that seemed to fix it at the moment.
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al (@aliceisfab) reporteddoes anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭
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sam darshan (@samdarshan97) reported@YashviSanghavi @zoom_us @Zoom Same issue
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Dr. Felisa Reynolds (@felisa_reynolds) reportedSoooooo @zoom_us is down for us @Illinois_Alma?
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André Biernath (@andre_biernath) reported@BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.
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MapPorn (@MapPornTweet) reportedSo has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.
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Jose Roberto Davila (@JR_GuSSi) reported@zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.
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Tim Gray (@timgray101) reported@zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.