Zoom down or not working? Current app problems and status

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (34%)
• Connection (31%)
• App Crashing (14%)
• Multimedia (10%)
• Glitches (7%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Hamden	App Crashing	1 day ago
St Albans	Sign in	2 days ago
Milwaukee	App Crashing	2 days ago
Bideford	Sign in	2 days ago
Glasgow	Sign in	2 days ago
Phoenix	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Quon (@Robin_Quon) reported 11 minutes ago

  @zoom_us @Webex I have been editing so many webinars where the video could be imprved by a proper wired microphone, an ethernet connection and a stand.I know you are doing an invaluable service in this pandemic,but can we up the game by customer service for everyone? Call them.

• 
  Taye Bruggz (@RandomlyTaylord) reported 12 minutes ago

  @zoom_us why does the Mac client crap out half the time? My kid has 4 meetings a day. How are we supposed to be on time if I have to log into the service from 4 devices before I can get into meetings I was literally in TODAY?

• 
  Radiant (@Radiantrr) reported 13 minutes ago

  @zoom_us @FNS360 can you guys go down i hate shcool

• 
  Theresa Dyer (@tdyer_1999) reported 14 minutes ago

  @zoom_us Hello. For no apparent reason, I no longer seem to be able to connect to zoom meetings. I get the error code 104103. I have checked my Bitdefender Firewall - nothing has changed there and I had always been able to connect until yesterday. Please help and read my DM.

• 
  hdpd (@dewingthemost) reported 16 minutes ago

  hi @zoom_us please help me fix this your website did not help me i love u i swear but WHY

• 
  Haris Akhtar Raja (@HarisAkhtarRaj1) reported 18 minutes ago

  @zoom_us guys I need block participants option please cuz during paper one of them always say my Internet is not working ma'am but it's Internet is working faster than my Internet 😑😐🥸.

• 
  Survivor (@Psychprofin20) reported 19 minutes ago

  Hi @zoom_us every time my parents try to download and launch Zoom on their laptop it asks for a pairing code. Still don’t know how to help them. Any ideas?

• 
  Claire Seidler (@claireliora) reported 21 minutes ago

  @zoom_us for some reason I cannot sign up to a pro account. I've tried chrome, firefox, safari. I've unblocked pop ups but nothing works. When I click "save and continue" nothing happens. Help?

• 
  Obinyan Omokhafe (@faeyzscope) reported 22 minutes ago

  @zoom_us experiencing issues with password recovery/reset

• 
  𝙅𝙚𝙧𝙚𝙢𝙮 𝘾𝙖𝙙𝙮 (@jeremycady) reported 28 minutes ago

  Anyone else have an issue logging into the @zoom_us app? I can login to the website just fine but when I use the app it won't accept it. Zoom doesn't provide support, like talking to a brick wall.

• 
  LEWIS ☕ (@LewisThorp) reported 30 minutes ago

  Hi @zoom_us I keep getting this issue whenever I use zoom where the screen flickers every 30 seconds or so? I rlly don't know how else to explain it. Any ways I can fix this?

• 
  Martin (@RAYCATENA1) reported 31 minutes ago

  @zoom_us Zoom is terrible. I use skype!

• 
  Diehard Nats Fan #WEARAMASK (@TheNatsFan) reported 31 minutes ago

  @HeyCisco @zoom_us I know that you're looking for new customers- and are trying to compete more in the B2C space. But at some point these stability issues are going to come home to roost for you. Webex has gotten increasingly bad over the past year.

• 
  𝓮𝓿𝓸 🦋 (@amoration) reported 31 minutes ago

  I'm due to be leading a @zoom_us workshop on virtual events right now - somehow the OnZoom system deactivated my account, leaving me unable to host, produce or refund workshop attendees. I can't get a person on the phone. Help? I've been a customer for years on 3 accounts.

• 
  cesinha (@cabruera) reported 32 minutes ago

  @sarahlou_1974 @zoom_us i have the same problem. did you solve it?

• 
  𝙅𝙚𝙧𝙚𝙢𝙮 𝘾𝙖𝙙𝙮 (@jeremycady) reported 32 minutes ago

  @CJheartart @zoom_us It would be nice if Zoom would help, but they're too greedy.

• 
  Katherine May (@_katherine_may_) reported 39 minutes ago

  Hi @zoom_us please can you help? I bought an annual plan in December (& have the receipt!) but my account is still showing as basic (unpaid) plan, and so you won't allow me to contact support to sort this out!

• 
  Son of Databasher (@AtSignAlex) reported 41 minutes ago

  @zoom_us Wow, wasn’t expecting a response much less any help. Thanks!

• 
  Erdem Ergin (@AhmetErdemErgin) reported 43 minutes ago

  @zoom_us Count down

• 
  Patrick Wilkie (@patlouiswilkie) reported 44 minutes ago

  @otter_ai @zoom_us I believe this only works for FUTURE recordings, not PAST. My issue with @zoom_us pertains only to the BULK EXPORT of Cloud Recordings!

• 
  Marina 'Wear a Mask' Benjamin (@marinab52) reported 45 minutes ago

  @_katherine_may_ @zoom_us Katherine, I had exactly this problem. Paid for a service I wasn't getting. No screen share, no breakout rooms. I unsubscribed. Now I've got a ton of teaching coming up and don't know what to do!

• 
  Sato 🇯🇵→🇺🇸→🇸🇬 Trader&SoftwareEngineer (@beavis28) reported 46 minutes ago

  Hello @ericsyuan @zoom_us Please consider for payment method in zoom such as receiving money or paying money like paypal or cash so that zoom can consolidate all of those methods into one zoom platform. I feel so tired to bring several service here or there into zoom. Thanks!

• 
  ❌🇳🇿Mutley 90210🇺🇸 (@mutley_90210) reported 46 minutes ago from Matamata-Piako District, Waikato

  @NMdoglover @LoveAndDynamite @zoom_us Tried Skype. Got to about 5 people on a conference and then it stopped working. Switched to Zoom and no issues.

• 
  306 Landslide Blowout Historic (@ee_morton) reported 49 minutes ago

  @zoom_us Actually, 2020 didn’t test nearly enough of us. That was the problem.

• 
  Bonnie Fladeland (@spiritgodess) reported 52 minutes ago

  @zoom_us Shutting down computer without leaving the meeting.

• 
  𝙅𝙚𝙧𝙚𝙢𝙮 𝘾𝙖𝙙𝙮 (@jeremycady) reported 53 minutes ago

  @CJheartart @zoom_us I'm not saying it is a systemwide issue. Might just be an issue with my account.

• 
  Karen Cotton (@KarenCotton) reported 53 minutes ago

  Thought I would throw this out there parents aren't meant to be teachers, and all teachers should get massive raises and @zoom_us you need to fix your platform because my internet is high speed and just fine! But my child only gets five

• 
  𝙎𝙝𝙪𝙗𝙝 𝙎𝙖𝙝𝙪 (@Digital_Shubh) reported 53 minutes ago

  @zoom_us I Cancelled The Plan But The Payment Has Been Processed Please Help. Please Return My Payment Please Call Us - 9338591135

• 
  𝓮𝓿𝓸 🦋 (@amoration) reported 57 minutes ago

  Specifically @zoom_us the #OnZoom event system has not been working with my 3 Zoom accounts sadly, I went through your training program to host ticketed events with Zoom but am hitting error after error with the workshop system. I cannot even find or refund folks who I missed.

• 
  Sourabh aneja (@saneja45) reported 1 hour ago

  @zoom_us not working today.