Zoom status: messaging issues and outage reports

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 9, 8:40 PM EDT	0	0
Apr 9, 9:00 PM EDT	0	0
Apr 9, 9:20 PM EDT	0	0
Apr 9, 9:40 PM EDT	0	0
Apr 9, 10:00 PM EDT	0	0
Apr 9, 10:20 PM EDT	0	0
Apr 9, 10:40 PM EDT	0	0
Apr 9, 11:00 PM EDT	0	0
Apr 9, 11:20 PM EDT	0	0
Apr 9, 11:40 PM EDT	0	0
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0
Apr 10, 11:20 AM EDT	0	0
Apr 10, 11:40 AM EDT	0	0
Apr 10, 12:00 PM EDT	0	0
Apr 10, 12:20 PM EDT	0	0
Apr 10, 12:40 PM EDT	0	0
Apr 10, 1:00 PM EDT	0	0
Apr 10, 1:20 PM EDT	0	0
Apr 10, 1:40 PM EDT	0	0
Apr 10, 2:00 PM EDT	0	0
Apr 10, 2:20 PM EDT	0	0
Apr 10, 2:40 PM EDT	0	0
Apr 10, 3:00 PM EDT	0	0
Apr 10, 3:20 PM EDT	0	0
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0
Apr 10, 6:00 PM EDT	0	0
Apr 10, 6:20 PM EDT	0	0
Apr 10, 6:40 PM EDT	0	0
Apr 10, 7:00 PM EDT	0	0
Apr 10, 7:20 PM EDT	0	0
Apr 10, 7:40 PM EDT	0	0
Apr 10, 8:00 PM EDT	0	0
Apr 10, 8:20 PM EDT	0	0
Apr 10, 8:40 PM EDT	0	0

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

Connection (33%)
Sign in (30%)
App Crashing (17%)
Multimedia (13%)
Glitches (3%)
Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Mesa	Multimedia	3 hours ago
Obdach	App Crashing	3 days ago
Eye	Connection	5 days ago
Crewe	Connection	8 days ago
Crewe	Connection	8 days ago
Hamden	App Crashing	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

FunkyBob (@BunkyFob) reported 8 minutes ago
@zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!
Lars Böhnke 🚀 (@larsboehnke) reported 9 minutes ago
@zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.
Ashutosh Parashar (@13thebobber) reported 12 minutes ago
@zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom
Craig Hohmann (@HohmannCraig) reported 12 minutes ago
@zoom_us It happened in two meetings; it seemed to be fixed though. I switched to the Web Browser and that seemed to fix it at the moment.
Tiffani Ashley Bell (@tiffani) reported 14 minutes ago from Stanford, California
She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.
Dr. Felisa Reynolds (@felisa_reynolds) reported 16 minutes ago
Soooooo @zoom_us is down for us @Illinois_Alma?
Pierre Bruynooghe (@P_Bruynooghe) reported 16 minutes ago
@zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?
Laura Ciriani (@LauraCiriani) reported 16 minutes ago
@zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience
Nicole Marie 💛 (@NikitaMariaSays) reported 18 minutes ago
Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?
Dear Gay Journal (@GayAnnals) reported 21 minutes ago
@RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!
𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 21 minutes ago
@zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?
Dimitrios Fytanidis (@dfytanid) reported 24 minutes ago
@MoodieStrat @zoom_us Yeap... :( Same errors here..
Tim Gray (@timgray101) reported 25 minutes ago
@zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.
Alfredo Canziani (@alfcnz) reported 26 minutes ago
@zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.
brO (@hallelujah03041) reported 26 minutes ago
@ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏
Robert Clark (@bostonbobby617) reported 27 minutes ago
Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked
Vanessa (@VanBird) reported 28 minutes ago
Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom
Brennan Taylor (@Brennan81511014) reported 30 minutes ago
@vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
AJ Podcast (@aj_podcast) reported 31 minutes ago
First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work
Greg Fong (@khole_greg) reported 32 minutes ago
@Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts
Christos Karamanolis (@XtosK) reported 33 minutes ago
@bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.
Derek (@derekmajor) reported 36 minutes ago
@zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.
умайка (@umayka_) reported 37 minutes ago
@zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?
Kat (@KatlandKat) reported 38 minutes ago
@dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves
Matthew Magbee (@mmagbee) reported 43 minutes ago
Ok folks … @zoom_us is down. Go home. Today is canceled.
Alana Sheeren (@alanasheeren) reported 47 minutes ago
@zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.
Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 49 minutes ago
My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?
usableknowledge (@usableknowledge) reported 50 minutes ago
@zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.
Kishore Kumar Das (@Kishore59516918) reported 58 minutes ago
@zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das
Pamela Almand (@CaptPamsVoice) reported 58 minutes ago
@zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!