Zoom status: messaging issues and outage reports

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 17, 9:40 AM EDT	0	0
Apr 17, 10:00 AM EDT	0	0
Apr 17, 10:20 AM EDT	0	0
Apr 17, 10:40 AM EDT	0	0
Apr 17, 11:00 AM EDT	0	0
Apr 17, 11:20 AM EDT	0	0
Apr 17, 11:40 AM EDT	0	0
Apr 17, 12:00 PM EDT	0	0
Apr 17, 12:20 PM EDT	0	0
Apr 17, 12:40 PM EDT	0	0
Apr 17, 1:00 PM EDT	0	0
Apr 17, 1:20 PM EDT	0	0
Apr 17, 1:40 PM EDT	0	0
Apr 17, 2:00 PM EDT	0	0
Apr 17, 2:20 PM EDT	0	0
Apr 17, 2:40 PM EDT	0	0
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

Sign in (30%)
Connection (30%)
App Crashing (20%)
Multimedia (13%)
Glitches (3%)
Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Swadlincote	App Crashing	5 days ago
Mesa	Multimedia	8 days ago
Obdach	App Crashing	10 days ago
Eye	Connection	13 days ago
Crewe	Connection	15 days ago
Crewe	Connection	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

Jerome Klodzinski (@t04f) reported 3 minutes ago
@bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.
Anastasia Piliouras (@anapiliouras) reported 4 minutes ago
@MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...
Robert (@Siroberte) reported 13 minutes ago
@zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY
Andrew J. Moodie (@MoodieStrat) reported 14 minutes ago
is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...
Jérémy Vuillermet (@jvuillermet) reported 15 minutes ago
@stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options
Daniel Carmona (@DanielC85829866) reported 16 minutes ago
@zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem
bernie westacott (@berniewestacott) reported 16 minutes ago
Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
Asrin Sah (@TeksinN) reported 16 minutes ago
@zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it
Sodje (@OgaSodje) reported 16 minutes ago
@TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard
Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 18 minutes ago
My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?
Nicole Marie 💛 (@NikitaMariaSays) reported 20 minutes ago
Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?
Kerrie Shelden (@kez1133) reported 20 minutes ago
@theipodteacher @zoom_us All good. Thought it was a problem at my end
LCTTA (@LCTTA) reported 20 minutes ago
@zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.
Ann Lee (@leeannindonesia) reported 24 minutes ago
@PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.
HOURLY LIFE of Fred Campos (@FredsDaily) reported 27 minutes ago
10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.
Sully Baseball (@sullybaseball) reported 27 minutes ago
What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?
Wasim Ahmad (@wasim80) reported 27 minutes ago
@zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
Pamela Almand (@CaptPamsVoice) reported 32 minutes ago
@zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!
Haebar85 (@Aresss100) reported 36 minutes ago
@zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.
Dodo Rejoice Mission (@DodoMission) reported 37 minutes ago
@zoom_us elearn.nouedu2.login/ net
Keith Lee (@KeithRichardLee) reported 39 minutes ago
@bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢
Lekia Prosper (@LekiaProsper) reported 39 minutes ago
@zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.
Ricardo (@Rixards_All) reported 46 minutes ago
@zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!
Kat (@KatlandKat) reported 47 minutes ago
@dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help
TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported 48 minutes ago
Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.
Claire Masteller (@ccmasteller) reported 50 minutes ago
@MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?
Jordan Tobin (@jordandeelight) reported 54 minutes ago
@zoom_us I need to make a complaint regarding customer service, how can I direct this please?
Rahul k (@rahul061993) reported 58 minutes ago
@Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us
AGU_EPSP (@AGU_EPSP) reported 59 minutes ago
@MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.
Kishore Kumar Das (@Kishore59516918) reported 60 minutes ago
@zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das