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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 32% Connection (32%)
  • 29% Sign in (29%)
  • 19% App Crashing (19%)
  • 13% Multimedia (13%)
  • 3% Glitches (3%)
  • 3% Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Swadlincote App Crashing 23 hours ago
Mesa Multimedia 4 days ago
Obdach App Crashing 6 days ago
Eye Connection 9 days ago
Crewe Connection 11 days ago
Crewe Connection 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • steveguffick
    Stephen Guffick (@steveguffick) reported

    @zoom_us Echo the last. Why wont you interact with customers that have problems

  • KatlandKat
    Kat (@KatlandKat) reported

    @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

  • Hempfy_Swiss
    Hempfy (@Hempfy_Swiss) reported

    @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

  • Kishore59516918
    Kishore Kumar Das (@Kishore59516918) reported

    @zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india

  • andre_jacobs
    André Jacobs (@andre_jacobs) reported

    Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

  • JoyeForever
    Tree Hugger (@JoyeForever) reported

    WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

  • TomTalkinSports
    Tom Glasgow (@TomTalkinSports) reported

    @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

  • bostonbobby617
    Robert Clark (@bostonbobby617) reported

    Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

  • dougmcrae
    Doug McRae (@dougmcrae) reported

    @zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!

  • selenedehekate
    🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported

    @zoom_us how can I solve "error code 104103"?

  • 13thebobber
    Ashutosh Parashar (@13thebobber) reported

    @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

  • VanBird
    Vanessa (@VanBird) reported

    Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

  • binunijkumar
    binu (@binunijkumar) reported

    @YashviSanghavi @zoom_us @Zoom Same issue

  • G_Dharmadhikari
    Dharmadhikarii (@G_Dharmadhikari) reported

    @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

  • BanuZafi
    Zafi (@BanuZafi) reported

    @zoom_us i need a help

  • HulaHeart_
    HulaHeart | Lianna (@HulaHeart_) reported

    @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

  • moids
    Ómid M. (@moids) reported

    @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

  • umayka_
    умайка (@umayka_) reported

    @zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?

  • ltruex
    Leslie Truex, Literary Agent (@ltruex) reported

    Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

  • DanielC85829866
    Daniel Carmona (@DanielC85829866) reported

    @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

  • LCTTA
    LCTTA (@LCTTA) reported

    @zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.

  • Kishore59516918
    Kishore Kumar Das (@Kishore59516918) reported

    @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

  • BunkyFob
    FunkyBob (@BunkyFob) reported

    @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

  • happyfrozenfire
    Augustus Garrison (@happyfrozenfire) reported

    @zoom_us fix your servers

  • saxeeosayande
    MattBling (@saxeeosayande) reported

    @zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.

  • Kanadatreff
    Kanadatreff (@Kanadatreff) reported

    @sarahflorman @zoom_us Try the login with the Zoom client!

  • Siroberte
    Robert (@Siroberte) reported

    @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

  • berniewestacott
    bernie westacott (@berniewestacott) reported

    Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

  • lillybientot
    ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported

    @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

  • CaptPamsVoice
    Pamela Almand (@CaptPamsVoice) reported

    @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!