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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (41%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches | |
| Leeds |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Varadharajan K PhD
(@VaradhKrish) reported
ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
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Ray Carroll
(@raycarroll55) reported
@LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈
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al
(@aliceisfab) reported
does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭
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Leigh
(@j15ldw) reported
@zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?
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Juan "Socially Distanced" Cabanela
(@Juan_Kinda_Guy) reported
@zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!
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Robert Clark
(@bostonbobby617) reported
@LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help
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Marilee Zafaripour🏳️🌈
(@marileezafari) reported
So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.
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Efforting
(@CorreaToe) reported
I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.
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André Biernath
(@andre_biernath) reported
@BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.
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Robert Clark
(@bostonbobby617) reported
@zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.
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DeKlan the Police
(@L1573N) reported
@egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”
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Tom Glasgow
(@TomTalkinSports) reported
@zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.
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William "Half-vaxxed" Brooks
(@wcbdata) reported
@tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.
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Alana Sheeren
(@alanasheeren) reported
@zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.
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Vanessa
(@VanBird) reported
Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom
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INGRID “B” BAZIN Host Curator Soulcialite
(@MsIngridB) reported
@zoom_us are your servers down. We can’t log in - MIAMI,FL
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Tony - Pod Guy - Groves
(@Trickstersworld) reported
Christ the @zoom_us customer service makes Eir look good.
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Asrin Sah
(@TeksinN) reported
@zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it
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gpsmith Back to Teaching Remote
(@ginapsmith) reported
is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
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taylorpineiro
(@taylorpineiro) reported
Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.
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Anurag Debnath
(@ADN_here) reported
@zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏
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Tree Hugger
(@JoyeForever) reported
WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!
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AJ Podcast
(@aj_podcast) reported
First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work
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Nathan Maharaj 🦖
(@nrmaharaj) reported
@zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.
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Stephanie Liebergen
(@NewsLiebs) reported
Hey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!
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Tiffani Ashley Bell
(@tiffani) reported
from
Stanford, California
She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.
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Stephen Guffick
(@steveguffick) reported
@zoom_us Echo the last. Why wont you interact with customers that have problems
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Lars Böhnke 🚀
(@larsboehnke) reported
@zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.
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✨HOPE 💫
(@alamas_295) reported
Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us
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Sully Baseball
(@sullybaseball) reported
What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?