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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (41%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches | |
| Leeds |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Morgan
(@MorganBroadcast) reported
Zoom-ers... yesterday I joined a meeting with camera off and my ‘square’ - which usually contains my full name - instead publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !
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Shaun Stackhouse
(@ShaunStackhouse) reported
My @zoom_us Livetrak L-8 board is crackling like a ****. I've reinstalled the drivers. updated the firmware, and nothing. This is how I make my money. If I can't find a fix to this, I don't have the $599 to drop on the Rode board, so I would essentially be ruined, channel done.
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𝖤𝖽𝗆𝗎𝗇𝖽 𝖲𝖼𝗁𝗎𝗌𝗍𝖾𝗋
(@Edmund_Schuster) reported
@lukestein @cbgoodman @zoom_us Thanks - I’ve had problems setting this up on windows but may need to try again. Btw - any mic recommendations? Recorded today and realised my lapel mic is broken (luckily on the test recording), and the integrated mics are just awful
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b ☁️ Ψ ia
(@beatingkokoro) reported
@zoom_us can yall do us a favor and just go down for tommorrow I wanna play in the snow so bad
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TerryB. ✡️Extreme Centrist #VetsGetScanning
(@terryinfinchley) reported
@zoom_us Your installer told me to forward terror logfile and gave a link. The link only went to generic page. Nowhere to send. The page had help bit. That was a bot. The bot asked for a 6 digit pin but told me to look in the wrong place. When I found it it wouldn't take it. 😡
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Jesse Zurawell
(@JesseZurawell) reported
@zoom_us sucks; it takes forever to find a goddamn recording, and it ain't due to user error.
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Greg Ott
(@ott_greg) reported
@zoom_us I've escalated a trouble ticket twice, and with no consumer avenue to tech support other than the online chat, it feels as if there is no interest in solving technical problems. Awaiting a response on second ticket....48 hrs in
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Anita
(@AnitaSrkian) reported
@zoom_us How about something to help the disabled? Free live captions for all maybe ?
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us Hello this week's update didn't fix the bug! Please fix this bug. Setting pptx as virtual background only records the pptx and not our image anymore.
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Janis Rozenfelds
(@roziits) reported
@Hemisho_ Super awesome to walk with you but unfortunately, @zoom_us connection is terrible.
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Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
Take my money @zoom_us! I'm trying to upgrade to pro and keep getting stuck at the payment stage. Everything's filled in, no alerts that I'm missing info, I've read and acknowledged the privacy and TOS... I just want to upgrade. Is my Chrome browser the issue?
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Christa
(@ChrissePit) reported
@zoom_us My image turns green for other people when in meeting. Have also friends whose image turn green for me when in meeting. Only happens on my PC. Might be related to @NVIDIAGeForce as it began after an update for all of us. Any help?
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TAWSIF AMMAR
(@tawsif_stanford) reported
The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia
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Mars
(@Ahgamond) reported
@zoom_us really out here tryna get me in trouble ffs fix your worthless mobile app give us more than one god damn volume option okay I can't be having my bluetooth die and everyone on call suddenly coming out of my speakers FULL BLAST with no way to mute it at 2:30am
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Brian Odama
(@BrianSO1) reported
@ClaiminOurSpace @zoom_us and the @GovUganda disappointed me here, quite terrible how things are done in Uganda 😭
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Dr Dyi Huijg
(@ADHD_Women_Res) reported
@MValeroSanchez @zoom_us yeah right? i've been searching for two hours now. this is terrible! i've been in touch before with @zoom_us about another matter and only received unhelpful replies (that didn't engage with the matter at hand), so don't even try.
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Bogdan Costea
(@BogdanCostea) reported
well, I found the @zoom_us native client, 1 down, 4 to go
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Jessica Share
(@MrsShare112) reported
from
Northfield, Illinois
Need tech help, Twitter world! While using @googlejamboard during @zoom_us, a student typed on the doc from home & I don’t see his work on my computer. Looked at his screen on @goguardian & his edits are there from his view. Why can’t I see them on my end?
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Janis Rozenfelds
(@roziits) reported
from
Yeongdeungpo-gu, Seoul
@Hemisho_ Super awesome to talk with you but unfortunately, @zoom_us connection is terrible.
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JMS
(@jms_msn) reported
@Bob_Wachter @zoom_us Just had the same issue!!
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Eric Anderton Host of Construction Genius Podcast
(@constructionge3) reported
@zoom_us has excellent service. Processed a refund for me via their message ap in less than 15 minutes via email. Thanks!
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Charlotte Morgan
(@MorganBroadcast) reported
Zoom-ers... I joined a meeting yesterday with camera off. When it finished connecting, my ‘box’ - which usually contains my full name - publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !
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Jonathan Brake
(@JonathanBrake) reported
@zoom_us wow after over a year you treat your customers like crap. Might be time to try another service you don't seem to want my money. #poorcustomerservice #billingissues #processes
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Chris Goodman
(@cbgoodman) reported
@Edmund_Schuster @lukestein @zoom_us I assume latency is the issue.
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Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
Once again, @zoom_us, I'm having trouble upgrading my account. Tried on two different browsers. Can't progress to the Buy tab after billing info. Chat wouldn't connect to let me submit a ticket. C'mon. I'm trying to give you my money here. Give a girl some help?
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D. Sengupta
(@dpsisi) reported
@zoom_us should be classified as a shareware in desktop service as the ‘nag’ in so called ‘basic’ service do get more frequent over time. What about some ad breaks like ‘thanda thanda cool cool’ or ‘Big boys don’t play at night & wear 2 masks’ for zoom online meeting revenues..?
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Mrs Arvia
(@ArviaC) reported
@catheri77679385 The church service is on @zoom_us
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NghtHwkk
(@HwkkNght) reported
@zoom_us our classes are frozen every few minutes help us
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Ryan Calkins
(@RyanC_BUS391) reported
@pixchix @zoom_us “The Other Guys” Help us out Zoom!
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Llewellyn Falco
(@LlewellynFalco) reported
@zoom_us I can log in from my iphone, tablet and laptop at the same time, why can't I login from my laptop and desktop at the same time?