Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (40%)
• Connection (30%)
• Multimedia (20%)
• App Crashing (10%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Iowa City	Sign in	1 month ago
Hayward	App Crashing	2 months ago
Bristol	Sign in	2 months ago
Crewe	Connection	2 months ago
Omemee	Sign in	2 months ago
Perth	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kayla’s HiFi Club (@KaylaBlais2) reported 3 minutes ago

  @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

• 
  Ivan Reid (@theivanreid) reported 4 minutes ago

  @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

• 
  Shawn (@shawnandthecity) reported 10 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  Lekia Prosper (@LekiaProsper) reported 10 minutes ago

  @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

• 
  Mohammed Hamid (@mhamid86) reported 13 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

• 
  Keith Lee (@KeithRichardLee) reported 15 minutes ago

  @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

• 
  Nicole Marie 💛 (@NikitaMariaSays) reported 16 minutes ago

  Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?

• 
  Melai (@lai1205) reported 18 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  slow-moving apocalypse (@sarahflorman) reported 18 minutes ago

  @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

• 
  sena (@_sena_eksi_) reported 22 minutes ago

  @pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺

• 
  Dodo Rejoice Mission (@DodoMission) reported 24 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  Penyembah Bakso (@BaksoPenyembah) reported 26 minutes ago

  @xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?

• 
  Daniel Carmona (@DanielC85829866) reported 27 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  Scott Wells 🇺🇦 (@wellsology) reported 29 minutes ago

  Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.

• 
  Lil The Kreative (@Lil_the_kreativ) reported 32 minutes ago

  To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

• 
  Skull Lady, Annoying Libertarian (@skullady_malady) reported 38 minutes ago

  @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

• 
  Mahendra Lama (@Mahendr53828703) reported 38 minutes ago

  @zoom_us @Zoom Please help me please my realy many probelam please help me

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 39 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 41 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 42 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  Stone Pills (@AlinaPills) reported 43 minutes ago

  @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

• 
  Kerrie Shelden (@kez1133) reported 48 minutes ago

  @theipodteacher @zoom_us All good. Thought it was a problem at my end

• 
  brO (@hallelujah03041) reported 48 minutes ago

  @ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏

• 
  André Jacobs (@andre_jacobs) reported 48 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  Robert Clark (@bostonbobby617) reported 51 minutes ago

  Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

• 
  Vanessa (@VanBird) reported 52 minutes ago

  Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

• 
  AGU_EPSP (@AGU_EPSP) reported 52 minutes ago

  @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

• 
  Asrin Sah (@TeksinN) reported 56 minutes ago

  @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it

• 
  Ayush Negi (@itsayushnegi) reported 58 minutes ago

  @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix

• 
  taylorpineiro (@taylorpineiro) reported 59 minutes ago

  Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.