Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (36%)
• Sign in (21%)
• Multimedia (18%)
• App Crashing (18%)
• Glitches (4%)
• Video (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	10 days ago
Coventry	Sign in	14 days ago
San Carlos	Multimedia	19 days ago
Conshohocken	Connection	19 days ago
Cranberry Township	Connection	23 days ago
Swadlincote	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pulentomario (@Pulentomario3) reported 2 minutes ago

  @zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone

• 
  Ankit Sharma (@ankit10sharma) reported 3 minutes ago

  Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.

• 
  Luiz Henrique Fávaro (@luizhenrique_sf) reported 6 minutes ago

  @labs_news @zoom_us "There has been a critical error on this website"

• 
  Melai (@lai1205) reported 11 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Craig Hohmann (@HohmannCraig) reported 11 minutes ago

  @zoom_us It happened in two meetings; it seemed to be fixed though. I switched to the Web Browser and that seemed to fix it at the moment.

• 
  Emma Louise Sheppard (@ShepEmma) reported 13 minutes ago

  @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

• 
  bson 👨🏼‍💻 (@b_son4) reported 14 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  Tree Hugger (@JoyeForever) reported 16 minutes ago

  WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

• 
  Kanadatreff (@Kanadatreff) reported 17 minutes ago

  @sarahflorman @zoom_us Try the login with the Zoom client!

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 18 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  DeKlan the Police (@L1573N) reported 18 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 26 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  Wasim Ahmad (@wasim80) reported 26 minutes ago

  @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  binu (@binunijkumar) reported 27 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Italia (@Italia09294177) reported 34 minutes ago

  @zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!

• 
  Efforting (@CorreaToe) reported 34 minutes ago

  I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 36 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  Juan Pablo Rodas (@juparopla) reported 36 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  Robert Clark (@bostonbobby617) reported 37 minutes ago

  @zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.

• 
  Jon Smith (@theipodteacher) reported 37 minutes ago

  For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

• 
  Bjoern Brundert (@bbrundert) reported 40 minutes ago

  Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

• 
  Adam J. Blust (@adamblust) reported 41 minutes ago

  Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

• 
  usableknowledge (@usableknowledge) reported 41 minutes ago

  @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

• 
  Skull Lady, Annoying Libertarian (@skullady_malady) reported 45 minutes ago

  @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 46 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  Falk Dübbert (@falkduebbert) reported 47 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Hempfy (@Hempfy_Swiss) reported 50 minutes ago

  @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

• 
  Leslie Truex, Literary Agent (@ltruex) reported 52 minutes ago

  Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

• 
  stevebermeo (@stevebermeo) reported 54 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Daniel Carmona (@DanielC85829866) reported 59 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem