Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (36%)
• Connection (36%)
• Multimedia (18%)
• App Crashing (9%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Iowa City	Sign in	25 days ago
Hayward	App Crashing	1 month ago
Bristol	Sign in	2 months ago
Crewe	Connection	2 months ago
Omemee	Sign in	2 months ago
Perth	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lars Böhnke 🚀 (@larsboehnke) reported 6 minutes ago

  @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 10 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Hendy (@henzet_79) reported 10 minutes ago

  @zoom_us hi, i cannot login to my zoom account

• 
  Robert (@Siroberte) reported 10 minutes ago

  @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

• 
  Falk Dübbert (@falkduebbert) reported 12 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Robert (@roboticdinosaur) reported 12 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  Ivan Reid (@theivanreid) reported 15 minutes ago

  @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

• 
  adechian (@adechian) reported 16 minutes ago

  @zoom_us I'm not receiving two factor authentication code, please help

• 
  Robert Clark (@bostonbobby617) reported 17 minutes ago

  @zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 24 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  Mohammed Hamid (@mhamid86) reported 26 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

• 
  Shawn (@shawnandthecity) reported 27 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  Jeremy Angoff (@MyTakeOnIt) reported 28 minutes ago

  @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

• 
  Stephen Guffick (@steveguffick) reported 33 minutes ago

  @zoom_us Echo the last. Why wont you interact with customers that have problems

• 
  Sodje (@OgaSodje) reported 35 minutes ago

  @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

• 
  LCTTA (@LCTTA) reported 35 minutes ago

  @zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.

• 
  Lorena M. Olaya A. (@L0laya) reported 37 minutes ago

  @jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time

• 
  Melai (@lai1205) reported 43 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Tim Gray (@timgray101) reported 44 minutes ago

  @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

• 
  Kishore Kumar Das (@Kishore59516918) reported 46 minutes ago

  @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

• 
  Raumpionier (@Raumpionier) reported 46 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  Tony - Pod Guy - Groves (@Trickstersworld) reported 49 minutes ago

  Christ the @zoom_us customer service makes Eir look good.

• 
  Zafi (@BanuZafi) reported 52 minutes ago

  @zoom_us i need a help

• 
  Wasim Ahmad (@wasim80) reported 52 minutes ago

  @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  Skull Lady, Annoying Libertarian (@skullady_malady) reported 54 minutes ago

  @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

• 
  HulaHeart | Lianna (@HulaHeart_) reported 55 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  Jo C (@JoCash888) reported 55 minutes ago

  @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

• 
  YASHVI SANGHAVI (@YashviSanghavi) reported 57 minutes ago

  @zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...

• 
  André Biernath (@andre_biernath) reported 59 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  Rob Tonks (@RobOfTheTonks) reported 1 hour ago

  @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.