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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (33%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (5%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Sign in | |
| Springfield |
Multimedia | |
| Georgetown |
Connection | |
| Dayton |
Sign in | |
 Karlsruhe |
App Crashing | |
| Boston |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Tessa Keough
(@TessaKeough) reported
@genealogytours @zoom_us Glad it resolved - sorry you had issues
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shortstack
(@shortsnackkkk) reported
Literally got me on Instagram begging for help I’m so tired and they don’t have a live customer service line for pro accounts? @zoom_us you’re ******* UP baby
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Josh Funnell
(@joshfunnell_) reported
@SaucySongstres1 @zoom_us I managed to fix it by using my Facebook email and password to create a new account, but once you’ve done that it automatically becomes an alternative sign in for your normal account
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CHRISTINE WOODCOCK
(@genealogytours) reported
Absolutely disgusting customer service from @zoom_us Paying customer can’t access phone support so after 2 wasted hours and now FIVE agents I’m no further ahead #poorcustomerservice #servicefailure
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Suzy
(@SaucySongstres1) reported
@zoom_us How do I speak to a person to resolve a sign in issue? I can't sign in so I can't get the hostkey needed to talk to someone about being unable to sign in
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Matteo Trevisan
(@MatteoTre3) reported
@zoom_us Good Morning, I'd like to buy a business version of zoom.. I'm Trying to insert a Vat Number, but the site can't recognize it.. I need help please.
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lake2017
(@ShoLake2017) reported
@zoom_us Hi! I have a trouble with signing-in to Zoom with my Facebook account. Even though I push "Sign In with Facebook", my sign-in was rejected and I was asked to push the same button again and again. How can I solve this problem? Please give me an advice.
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Karen Shiel Smith
(@shineykaren) reported
@zoom_us hi I’m am unable to logging my account I usually login with Facebook. But nothing is happening
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Tessa Keough
(@TessaKeough) reported
@genealogytours @zoom_us What is the problem?
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CHRISTINE WOODCOCK
(@genealogytours) reported
@TessaKeough @zoom_us Problem still not resolved
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Danny Jordan
(@danjordan1_) reported
My sister got married today in a zoom wedding. My only responsibility was to record it. I forgot. @zoom_us plz help.
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Kay Dub
(@kaiwharton) reported
@zoom_us @core57 As a small business owner I have to publicly state that Zoom has awful customer service and even worse billing practices. Was over billed and contacted you in May. The issue is STILL not resolved! This is terrible!!!!!
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Dr Richard Matthews 🇦🇺😷👻
(@rhematt) reported
Has anyone else seen that @zoom_us no longer accepts NDI Audio? Video works without an issue but NDI Audio doesn't flow through on MacOS Big Sur. Checked NDI output from OBS and NDI signal generators. It works into a monitor just not into Zoom. #OBS @OBSProject @NewTekInc
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𝘽𝙤𝙗𝙗𝙮 𝙃𝙚𝙖𝙡𝙮 🚁 ⚕
(@realBobbyHealy) reported
from
Firhouse, Leinster
@AlanMeaney @zoom_us Yep. And doesn take 20 minutes to startup nor require an MS login half the time.
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Francesca Sasso
(@fra_48hStudio) reported
@Ali_Jonas207 @zoom_us Same problem. I can't either @zoom_us I have an event in few hours
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ann
(@dear__an_) reported
i wish i could send a message to the professor or a ping or something @zoom_us pls fix your waiting rooms
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Marcelo Alves
(@celicoo) reported
It's unbelievable how @zoom_us is the cloud-based video communications app #1. It sucks! I have never had a good experience with it. It's unsafe. It's broken. It keeps forcing people to use their awful desktop app instead of the web-based app - I "wonder" why is that.
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Suzy
(@SaucySongstres1) reported
@joshfunnell_ @zoom_us I've got the same issue, can't login on pc or android
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Henny with the henny
(@Johnisdeadf) reported
from
Alamo, California
@zoom_us can you help me find my son?
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CHRISTINE WOODCOCK
(@genealogytours) reported
@TessaKeough @zoom_us And my son figured out the problem in 10 minutes
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doddie
(@doddie59698311) reported
@zoom_us my iPad won’t connect to any account in zoom, it says an error code that doesn’t even exist, and I’ve tried contacting support, pls help
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Brad Robinson
(@BradRob23) reported
@zoom_us I’m unable to access my paid account and am getting sent in circles by support. Please help.
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MissKLemare
(@VeryChicGeek) reported
Hey @zoom_us why is the Facebook login not working on any device? You won't let me log in any other way so I can't use the program at all - but annoying when it's my dads birthday tonight, my sons tomorrow and I've set up loads of meetings...
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Lauren Osborne (she/her)
(@speechieLO) reported
Hey @zoom_us, Is it possible to add a meeting to my Zoom "Meetings" Tab, when I'm not the host??? Or do I have to trawl through my email everytime to find the link? (I did try the online help center, but I couldn't find the answer).
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Josh Funnell
(@joshfunnell_) reported
.@zoom_us Help! I really need support. I cannot log into my licensed account’s Zoom portal. I try to log into the account using Facebook, but it does nothing, takes me back to the log in page with no errors and the URL changes to :signin?error=access_denied
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Kitty Hilton
(@sunkit) reported
@zoom_us what’s going on?!! So many issues/errors with our account. Contacting Support to be told @zoom is too busy OR “I’m new...I don’t understand the question”! Please be responsive. TY.
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Hey Donnie, YOU’RE FIRED!!
(@flyersjunkie) reported
@brianstelter And my elderly parents couldn’t figure out how to fix the video picture on our family zoom call. It doesn’t mean @zoom_us has a vendetta against my family.
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🎄The Penguin Gamer🎄
(@ThefakePenguin) reported
@zoom_us when I open zoom it makes my laptop very laggy. is there any way to fix this?
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raafi
(@rraaafi) reported
Fix your bug @zoom_us
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trevor boller
(@TrevorBoller) reported
. @zoom_us how can I get a subscription money back. Just bought today ? Your customer service bots are horrible.