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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 34% Connection (34%)
  • 25% Sign in (25%)
  • 19% App Crashing (19%)
  • 16% Multimedia (16%)
  • 3% Glitches (3%)
  • 3% Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Coventry Sign in 2 days ago
San Carlos Multimedia 6 days ago
Conshohocken Connection 6 days ago
Cranberry Township Connection 11 days ago
Swadlincote App Crashing 21 days ago
Mesa Multimedia 23 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • kez1133
    Kerrie Shelden (@kez1133) reported

    @theipodteacher @zoom_us All good. Thought it was a problem at my end

  • larsboehnke
    Lars Böhnke 🚀 (@larsboehnke) reported

    @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

  • dfytanid
    Dimitrios Fytanidis (@dfytanid) reported

    @MoodieStrat @zoom_us Yeap... :( Same errors here..

  • VanBird
    Vanessa (@VanBird) reported

    Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

  • KeithRichardLee
    Keith Lee (@KeithRichardLee) reported

    @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

  • anapiliouras
    Anastasia Piliouras (@anapiliouras) reported

    @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

  • theivanreid
    Ivan Reid (@theivanreid) reported

    @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

  • Lil_the_kreativ
    Lil The Kreative (@Lil_the_kreativ) reported

    To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

  • tiffani
    Tiffani Ashley Bell (@tiffani) reported from Stanford, California

    She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.

  • ginapsmith
    gpsmith Back to Teaching Remote (@ginapsmith) reported

    is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

  • alamas_295
    ✨HOPE 💫 (@alamas_295) reported

    Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

  • urbanonetwork
    Urbano Network (@urbanonetwork) reported

    I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know

  • adechian
    adechian (@adechian) reported

    @zoom_us I'm not receiving two factor authentication code, please help

  • YashviSanghavi
    YASHVI SANGHAVI (@YashviSanghavi) reported

    @zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...

  • johndbrownlie
    John D Brownlie (@johndbrownlie) reported

    Somehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning

  • sarahflorman
    slow-moving apocalypse (@sarahflorman) reported

    @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

  • OgaSodje
    Sodje (@OgaSodje) reported

    @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

  • rahul061993
    Rahul k (@rahul061993) reported

    @Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us

  • JoCash888
    Jo C (@JoCash888) reported

    @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

  • MsIngridB
    INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported

    @zoom_us are your servers down. We can’t log in - MIAMI,FL

  • KatlandKat
    Kat (@KatlandKat) reported

    @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves

  • AGU_EPSP
    AGU_EPSP (@AGU_EPSP) reported

    @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

  • LauraCiriani
    Laura Ciriani (@LauraCiriani) reported

    @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

  • Mahendr53828703
    Mahendra Lama (@Mahendr53828703) reported

    @zoom_us @Zoom Please help me please my realy many probelam please help me

  • jordandeelight
    Jordan Tobin (@jordandeelight) reported

    @zoom_us I need to make a complaint regarding customer service, how can I direct this please?

  • Kishore59516918
    Kishore Kumar Das (@Kishore59516918) reported

    @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

  • ankit10sharma
    Ankit Sharma (@ankit10sharma) reported

    Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.

  • maraihdez
    Mara Hernandez (@maraihdez) reported

    @zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???

  • wcbdata
    William "Half-vaxxed" Brooks (@wcbdata) reported

    @tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.

  • sullybaseball
    Sully Baseball (@sullybaseball) reported

    What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?