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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (39%)
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Sign in (33%)
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App Crashing (13%)
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Multimedia (6%)
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Glitches (6%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hermosillo |
Multimedia | |
 Palo Alto |
Sign in | |
| Channahon |
Video | |
| Kansas City |
Sign in | |
| Springfield |
Multimedia | |
| Georgetown |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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FlickWasTaken
(@FlickWasTaken) reported
@zoom_us @ericsyuan help i cant open zoom
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Helen Muchacha Loca®
(@elenaki_cool) reported
@zoom_us it doesn’t let me enter a meeting from PC.... Message: An unknown error occurred....😒😒😒😒
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Fair Museum Jobs
(@fair_jobs) reported
More tips for @zoom_us interviews: Extra notes? Notes everywhere! (If it works for you) Make sure you have the interviewers number (in case of internet issues) #FMJSummit (& sending everyone getting interviewed lots of luck)
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Sharon McCarthy
(@ienvision) reported
@zoom_us That's great - now can you release a patch for Big Sur?! Upgrading an OS shouldn't compromise a paid Zoom acct - I have had to delay some projects as I wait for the fix
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Magic&Mischief
(@Sparkles_Susie) reported
@zoom_us Hi, I've just realised I've been paying for my zoom account from my business and my personal account. So paying twice for the same service. I have no idea how I've managed to do that! Can someone get in touch with me to help me sort it out? Thanks
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Gokhan Gultoprak
(@ggultoprak) reported
@x0rr0x @zoom_us I have the same problem... All 32-bit Linux packages are broken.
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Maritte Sørensen
(@MaritteRensen) reported
@zoom_us I'm trying to request a demo but it won't submit and just keeps adding country code to my phone number. Please help.
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Vanessa Vides
(@Nessa_Gitelman) reported
@seanrthompson_ @zoom_us Just had this problem 😭 Thankfully it happened during my social hour with the residents who were super understanding and not the formal interview😑
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Helen Muchacha Loca®
(@elenaki_cool) reported
@zoom_us it doesn’t let me enter a meeting from PC.... massage: An unknown error occurred....😒😒😒😒
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Peter Walker
(@peterwalker99) reported
And yes, question was put to @zoom_us if they could help out, and apparently they could not have been less interested.
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Pete Wilcox
(@helpful_pete) reported
hi @zoom_us still hate that i can't adjust volume/mute other participants individually in meetings like it's rad as hell that i get to listen to two different people typing in this meeting i'm in please fix it tia
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Jonathan Dunnett
(@JonathanDunnett) reported
. @zoom_us how many times will I have to install/uninstall/repair your Outlook plugin to get it to work? I install it, it works for 2-3 days, then you somehow brick it. Am I missing something? Aside from QA issues?
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Shana Sturla
(@ProfessorShana) reported
@cispt2 @zoom_us I was just in a meeting asking my companion to move her cursor it was obscuring some data. Following confusion we realized the problem--It was my cursor.
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Tsahia Hobson
(@Tsahia) reported
Is anyone else having trouble with @zoom_us after installing #BigSur on MacBook? @Apple this is a disaster 🥴😫 video slow and choppy, lots of delays, hair to be pulled out ... please help. @AppleSupport
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Qg8278
(@ThatOne07722690) reported
@zoom_us i hope you burn down to the ground
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Mick Pollard 🤠
(@aussielunix) reported
So @zoom_us support is terrible. They just made a change to our account and locked the whole company out and now won't reply to the ticket and I cannot find a way to escalate it to a sev1. "Contact Support" is a bot that is next to useless.
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Ken_A.I.
(@Ken_bytheWay) reported
@lostsoulbrand @zoom_us @comcast I predict 2021 the year twitch dies. Or just the strong will remain to keep it running. And I mean more than 1k concurrent viewers. And cramming ads down our throats
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Yasmina Reality
(@Yasmina_Reality) reported
@Marebear1472 @zoom_us You get 40 free minutes- which is so nice of them. Then just like any business- you have to pay for the service.
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Adrian Forest
(@adrian_a_forest) reported
@PatrickKlug @zoom_us @SlackHQ We use Microsoft Teams daily at my job. Problems are rare.
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🦚
(@__hyy) reported
@zoom_us can someone help me
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Matt Plants
(@plants_15) reported
@shelbyfleig @zoom_us “It was a glitch” is the boomer/GenX excuse equivalent of “my dog ate my homework”
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Brig Sushil Bhasin
(@SushilBhasin) reported
Can @zoom_us be more responsive? It is so frustrating to face problems and find no solution. Sad customer care. The bot just doesnt understand anything. A great platform with the poorest customer care one can expect
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A Rice Bear Tucked In An Omelet
(@TheBarbarienne) reported
@kellyswails @zoom_us @MicrosoftTeams Gotta pee, take an emergency phone call, save the child from falling down the stairs, clean the cat puke before it dries on the hardwood, sign for a delivery— any number of things. We're working at home.
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hodleroflastresort
(@bitcointruther) reported
@ToneVays @zoom_us Tone, no offense, but my 80 year old Nona doesn't have as many technical issues as you.
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Boreal Coder
(@BorealCoder) reported
Upgraded #Zoom from 5.4.2 to 5.4.4 on macOS Catalina and now it’s completely broken. Won’t allow me to select my webcam. @zoom_us where is the rollback option?
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Sally Elshorafa
(@sallykuchar) reported
@zoom_us Hi! I need to cancel and get a refund for my pro account that auto-renewed yesterday, but it's impossible to do so on your website! Can you help?
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Tsahia Hobson
(@Tsahia) reported
@AppleSupport What’s going on with Big Sur slowing down computers completely. Whenever @zoom_us is on my whole computer seems like it wants to crash ... not good
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eggschllent
(@eggschllent) reported
@zoom_us worst customer service ever. I’ve asked for a refund. Agent Sanjay kumar keeps charging me! Unacceptable. Please refund in full and all the double charges.
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Brooke DeWitt
(@drbrookedewitt) reported
@Grade3MrsGraves @zoom_us It makes me feel better to know that other people are also having trouble with zoom today. I got kicked out of an SEC meeting and was very embarrassed. It definitely increased my understanding for what S’s go through.
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🦚
(@__hyy) reported
@zoom_us We are going to stop payment until sombody fixe our zoom problem. We need help