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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (43%)
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Sign in (30%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches | |
| Leeds |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Okemini Otum
(@rabbi_oceans) reported
from
Lagos, Lagos State
@zoom_us having the same issue...
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Simon Hegarty
(@somethingtosi) reported
from
Barry, Wales
@zoom_us There seems to now be a problem with my students registering...they can't get past the first registration page. They fill in their name and email details, then thhey can't get any further...any reason for this please?
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Teresa Whitmore
(@REagentOttawa) reported
from
Ottawa, Ontario
Want the worst service ever??? Try to get @zoom_us to answer your emails with anything but a predetermined response. 6 weeks of this horrible service!!!!!!
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Lauren Kimzey
(@Laurenk817) reported
from
Sacramento, California
Anyone experience spotty @zoom_us service when they go on mute? Seems to happen on mobile only #videoconferencing #zoom #alwaysonmute
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Anna Jay
(@AnnaKateJay) reported
from
Newquay, England
Anyone else having major problems with their @zoom_us account? I have been kicked out of my paid account, can't get back in and can't access a direct helpline. #frustrations #zoom #help !
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Joshua C. Tate
(@JCTate1215) reported
from
University Park, Texas
With @zoom_us down this morning—the first day of class for many—I can’t help but wonder if administrators spent too little time preparing for online education this fall while they were focusing on an in-person semester that is increasingly looking like a 3-week failed experiment.
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Aaron Ngan
(@itsaaronngan) reported
from
Sydney, State of New South Wales
@JoshuaLisec @zoom_us Down here in Sydney apparently
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Alyson Vale
(@AlyMcKechnie) reported
from
Glenrothes, Scotland
@zoom_us please help 2nd request I need to get the recording of my father memorial from Zoom I asked already and sent DM but no further details please help! So important to me!
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domm (🚀 Sept 2nd)
(@domm) reported
from
Palo Alto, California
@daige @fast Apparently we need @zoom_us to support UTF-8 to fix this
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Darrin Palmer
(@DarrinPalmer) reported
from
Phoenix, Arizona
@PaolaBoivin @zoom_us Ugghhhh, Super annoying! I just give a thumbs down every time now.
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Lee Bright
(@actorleebright) reported
from
Chesham Bois, England
@zoom_us are you having tech problems at the moment? Trying to login and getting constant error pages
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Lindsay Ellerman
(@EllermanLindsay) reported
from
Hainesville, Illinois
@PearDeck @MsLambertMath I couldn't get in. I was having trouble with @zoom_us.
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RG-PHX
(@RG_FOX10) reported
from
Scottsdale, Arizona
@zoom_us any timeline on when your cloud recording processing issues will be fixed? I have a deadline soon. Thanks!
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atiledA
(@adelitapm) reported
from
Rio Claro, São Paulo
@zoom_us what exactly is error 3.201?
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Lee Bright
(@actorleebright) reported
from
Chesham Bois, England
@zoom_us is there an outage ? Just getting error messages - my job is a private teacher and now I have to cancel my lessons and I pay you. What’s happening? #zoomout #zoom #problemsagain
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사랑이 죽을 때까지 널 사랑할 거야.⁷ 🍯🌙🐳
(@Voxyldy) reported
from
Atlanta, Georgia
@msjenniferbarry What is pivoting? Is that for teachers only or some thing parents can do when @zoom_us is down?? 🤔
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Brunilda DeJesus
(@GadgetGirl101) reported
from
Chatham, New Jersey
@zoom_us down?!?! Wtf people come on get it together
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Sara Kimbell
(@SaraKimbell) reported
from
Queens, New York
@zoom_us Thank you! I have sent several DM‘s and no response. This is becoming a time sensitive issue can someone please respond?
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Amy Downs
(@amydownsamy) reported
from
Visalia, California
@heyadaines @zoom_us It’s not working.
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Karen BV
(@karenbvega1) reported
from
Clemmons West, North Carolina
@zoom_us is down right now.
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Sharon Fekete
(@LafekFekete) reported
from
Largo, Florida
Anyone else having problems with @zoom_us recordings today? #zoom
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aldridge alvares
(@aldridgealvares) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us how do i organize an open funeral service for my uncle
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Chris Tradgett
(@tradgett) reported
from
Winsford, England
@zoom_us can I get help please? Your online bot is useless!
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Jennifer A. Garrett - Move the Ball
(@getintheendzone) reported
from
Fox River Grove, Illinois
@zoom_us Thanks for the quick response! I didn’t realize that there was a larger outage til I read after messaging you. Appreciate the Zoom team doing what they can to fix this quickly! In a time where we have to be socially distancing, platforms like Zoom have helped us stay connected.
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Maureen OConnell
(@mdoconnell16) reported
from
Ipswich, Massachusetts
@TeacherWestside @zoom_us Zoom wrote and said no. But agree it would be a huge help. 🌸
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Gil Palacios
(@GilRPalacios) reported
from
South Miami Heights, Florida
So, apparently @MDCPS gave up on K12 today? My kids can’t log on. And they are massively moving to @zoom_us, problem? @zoom is not working likely due to massive net traffic.
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Okemini Otum
(@rabbi_oceans) reported
from
Lagos, Lagos State
@zoom_us keep getting an error message : there is no account for zuora account id.....
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Markus Orthaber
(@maomech) reported
from
Leoben, Steiermark
@karenraycosta @zoom_us No problem at all. Have fun zooming.
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clare finch
(@CLAREFINCH) reported
from
Dorridge, England
@zoom_us is there a problem zoom? We can’t sign in atm?
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Brother Sharif
(@EjaculatingPen) reported
from
Warner Robins, Georgia
@zoom_us you responded to my public complaint and asked me to DM you for help. I guess that was just for show.