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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 20% Multimedia (20%)
  • 20% App Crashing (20%)
  • 20% Sign in (20%)
  • 20% Connection (20%)
  • 20% Video (20%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Mexico City Connection 2 days ago
Guayaquil Video 3 days ago
Guayaquil Multimedia 13 days ago
Leganés App Crashing 1 month ago
Iowa City Sign in 3 months ago
Hayward App Crashing 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • KatlandKat
    Kat (@KatlandKat) reported

    @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves

  • JoyeForever
    Tree Hugger (@JoyeForever) reported

    WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

  • CorreaToe
    Efforting (@CorreaToe) reported

    I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

  • nrmaharaj
    Nathan Maharaj 🦖 (@nrmaharaj) reported

    @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

  • Siroberte
    Robert (@Siroberte) reported

    @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

  • Kishore59516918
    Kishore Kumar Das (@Kishore59516918) reported

    @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

  • KeithRichardLee
    Keith Lee (@KeithRichardLee) reported

    @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

  • karimskhader
    Karim Khader Ⓥ (@karimskhader) reported

    Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

  • KashefMajid
    Kashef Majid (@KashefMajid) reported

    Is anybody else having problems with Zoom this morning? @zoom_us

  • lillybientot
    ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported

    @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

  • CaptPamsVoice
    Pamela Almand (@CaptPamsVoice) reported

    @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

  • judith1907
    judith (@judith1907) reported

    @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

  • amitGodbole
    Amit Godbole (@amitGodbole) reported

    @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

  • Trickstersworld
    Tony - Pod Guy - Groves (@Trickstersworld) reported

    Christ the @zoom_us customer service makes Eir look good.

  • LauraCiriani
    Laura Ciriani (@LauraCiriani) reported

    @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

  • akincali
    Ms. AK (@akincali) reported

    @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

  • Italia09294177
    Italia (@Italia09294177) reported

    @zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!

  • maraihdez
    Mara Hernandez (@maraihdez) reported

    @zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???

  • wcbdata
    William "Half-vaxxed" Brooks (@wcbdata) reported

    @tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.

  • taylorpineiro
    taylorpineiro (@taylorpineiro) reported

    Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.

  • lennyhopipola
    lenny almatsier (@lennyhopipola) reported

    @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

  • dougmcrae
    Doug McRae (@dougmcrae) reported

    @zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!

  • juparopla
    Juan Pablo Rodas (@juparopla) reported

    @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

  • 13thebobber
    Ashutosh Parashar (@13thebobber) reported

    @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

  • alamas_295
    ✨HOPE 💫 (@alamas_295) reported

    Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

  • DodoMission
    Dodo Rejoice Mission (@DodoMission) reported

    @zoom_us elearn.nouedu2.login/ net

  • derekmajor
    Derek (@derekmajor) reported

    @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

  • OgaSodje
    Sodje (@OgaSodje) reported

    @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

  • Lil_the_kreativ
    Lil The Kreative (@Lil_the_kreativ) reported

    To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

  • dmitry_gorbatov
    Dmitry Gorbatov (@dmitry_gorbatov) reported

    Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?