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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 31% Sign in (31%)
  • 31% Connection (31%)
  • 23% Multimedia (23%)
  • 15% App Crashing (15%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Iowa City Sign in 15 days ago
Hayward App Crashing 29 days ago
Bristol Sign in 1 month ago
Crewe Connection 1 month ago
Omemee Sign in 1 month ago
Perth Connection 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • lillybientot
    ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported

    @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

  • timgray101
    Tim Gray (@timgray101) reported

    @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

  • adechian
    adechian (@adechian) reported

    @zoom_us I'm not receiving two factor authentication code, please help

  • moids
    Ómid M. (@moids) reported

    @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

  • JoCash888
    Jo C (@JoCash888) reported

    @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

  • stevebermeo
    stevebermeo (@stevebermeo) reported

    @zoom_us @caniscausa Is zoom down I keep getting kicked out

  • CorreaToe
    Efforting (@CorreaToe) reported

    I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

  • aj_podcast
    AJ Podcast (@aj_podcast) reported

    First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work

  • JoyeForever
    Tree Hugger (@JoyeForever) reported

    WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!

  • sullybaseball
    Sully Baseball (@sullybaseball) reported

    What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?

  • larsboehnke
    Lars Böhnke 🚀 (@larsboehnke) reported

    @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

  • CaptPamsVoice
    Pamela Almand (@CaptPamsVoice) reported

    @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

  • ginapsmith
    gpsmith Back to Teaching Remote (@ginapsmith) reported

    is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

  • ad1angga
    adiangga (@ad1angga) reported

    @zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

  • juparopla
    Juan Pablo Rodas (@juparopla) reported

    @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

  • judith1907
    judith (@judith1907) reported

    @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

  • LekiaProsper
    Lekia Prosper (@LekiaProsper) reported

    @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

  • DanielC85829866
    Daniel Carmona (@DanielC85829866) reported

    @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

  • TheRealPomax
    TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported

    Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

  • MaiSomaa
    Mai Somaa (@MaiSomaa) reported

    @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

  • b_son4
    bson 👨🏼‍💻 (@b_son4) reported from Manteno, Illinois

    @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

  • NigerDeltaYPM
    Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported

    @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

  • leeannindonesia
    Ann Lee (@leeannindonesia) reported

    @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

  • LCTTA
    LCTTA (@LCTTA) reported

    @zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.

  • MoodieStrat
    Andrew J. Moodie (@MoodieStrat) reported

    is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

  • binunijkumar
    binu (@binunijkumar) reported

    @YashviSanghavi @zoom_us @Zoom Same issue

  • NewsLiebs
    Stephanie Liebergen (@NewsLiebs) reported

    Hey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!

  • YashviSanghavi
    YASHVI SANGHAVI (@YashviSanghavi) reported

    @zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...

  • LauraCiriani
    Laura Ciriani (@LauraCiriani) reported

    @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience