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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 04/25/2024 04:20

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Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  1. Sign in (30%)

    Sign in (30%)

  2. Connection (27%)

    Connection (27%)

  3. App Crashing (25%)

    App Crashing (25%)

  4. Video (7%)

    Video (7%)

  5. Multimedia (5%)

    Multimedia (5%)

  6. Glitches (4%)

    Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SwedenÖrebro Sign in
GermanyHannover Video
ColombiaBogotá App Crashing
United KingdomChester App Crashing
United KingdomWatford App Crashing
ChileSantiago Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Suzie_Neuwirth Suzie Neuwirth (@Suzie_Neuwirth) reported

    @zoom_us 1/2 @zoom_us when I submit a request using the support form I get an immediate email saying they cannot help me and they close the request because I'm a free account holder, even though I am not! I am being blocked from using a service I have paid for

  • catsociald Adam DeLivres (@catsociald) reported

    @zoom_us When I go into breakout rooms, I can't see the waiting room, so when I'm trying to do small group work, my late students never get in. Is there a fix for this?

  • WickedmsL Wicked Math Nerd (@WickedmsL) reported

    @sassmouther @UncorkedMama @zoom_us Thanks! I do check those, but still have the issue! They can hear it fine, but just see a black screen. Idk.

  • paullowe paullowe (@paullowe) reported

    @littleboote @FlakPhoto @zoom_us Disability is issue but many people have a voice to text converter...

  • Levi_SeaSerpent Levi |🐞| bIm | 💙 | READ PINNED! (@Levi_SeaSerpent) reported

    @zoom_us Hey, so with the way I signed on, it's not letting me change my display name. It has it set to my real name which really sucks for me. And it says something about SSO? Can you help?

  • AsAstraAby Ad Astra (@AsAstraAby) reported

    @zoom_us I already contacted your support but it states that ERROR CODE 1003 & 1001 are not on the lists. 🙄😔😔

  • drewloewe Drew M. Loewe (@drewloewe) reported

    @zoom_us Consider adding an audio notification when breakout room participants ask for help? I try to track the on-screen notifications, but when I am bouncing around screens and groups, audio would reinforce the notification and avoid possibly overlooking a student. Thanks.

  • GinLessIsMore Ginger 🦋 (@GinLessIsMore) reported

    @zoom_us Why can’t a host have Spotlight control in a breakout room? Please! Help out the reading specialists. 🙏🏻

  • K_Ostrofsky Kathryn A. Ostrofsky (@K_Ostrofsky) reported

    The automatic @zoom_us closed captioning is remarkably accurate! Still, two of my favorite #Massachusetts-themed errors today included "NYU" being spelled "MIT," and a list of three Massachusetts cities that got written as "Boston western LOL."

  • nsbertoni Nicola Bertoni Dedmon (@nsbertoni) reported

    @zoom_us I am referring to when I click “share computer sound” under screen sharing. This is the feature that is not working. Students are on a variety of devices—have not found a common pattern for those that report no sound

  • Merenub Brandon Galbraith (@Merenub) reported

    @zoom_us had multiple meetings this week where some attendees could not hear shared sound while others could. A sharer specific issue, as I was able to share successfully to everyone. Had others reach out with same issue. Wondering if there's a solution or something we can check?

  • dearppkrit eva 🌺 itsay (@dearppkrit) reported

    @zoom_us @steazya help me?!?

  • KiwiDaveC David Cumin (@KiwiDaveC) reported

    @JulietMosesNZ Purely for the sake of public health, I hope @zoom_us and others are working on the issue if it hasn't already been solved.

  • freedometro McKinley Knapp (@freedometro) reported

    @zoom_us what is Error:1132 ? I have tried everything from deleting the app, making a new profile, wiping my computers hardrive, reinstalling the app, and still "Meeting not working, Error:1132... like.. what the actual heck?

  • SPoulton Simon Poulton 🐙 (@SPoulton) reported

    Does @zoom_us suck for anyone on a Macbook else after upgrading to Big Sur 11.2? It takes me like ~4 mins to join any call (via desktop app) & I don't have this issue with any other platforms.

  • omkhuluibhanana omkhulu ibhanana (@omkhuluibhanana) reported

    My zoom keeps going in and out, my teacher can connect anymore and we decided to end the meeting to wait for him as others are having this issue, anyone else? Or is it an internet thing? #zoom @zoom_us #ripzoom

  • BethanyT_23 Bethany Turner (@BethanyT_23) reported

    @zoom_us No, it isn’t saying there is an error it is just automatically taking her to a different class meeting.

  • DavidGilbertVO ...🎤David Gilbert🎤 (@DavidGilbertVO) reported

    @zoom_us All of a sudden, I can no longer sign in to a zoom session using Google and your support system is inadequate to resolve this. I need help. Please! Thanks!

  • Lesley_Uzzell Lesley Uzzell (@Lesley_Uzzell) reported

    @zoom_us what do I have to do to get help from a person rather than a bot that doesn’t understand me? Some participants got into my meeting, others got a passcode error. All using same info. Some very unhappy children 🙁

  • Crismas2017 Ma. Cristina Lopez M (@Crismas2017) reported

    @zoom_us I can not it, so I need your help to recover my account because just pay the annuity. My email changed of google to microsoft so I cann`t enter to zoom.

  • SPoulton Simon Poulton 🐙 (@SPoulton) reported

    @zoom_us I'll skip that for the moment as I'm not on Zoom calls that often (and I don't really have time), but anecdotally, I've heard this is true for many other folks too, so I don't think this is an isolated issue to just me.

  • denaaaali Denali (@denaaaali) reported

    @zoom_us make it so i can turn down specific people in calls

  • Lesley_Uzzell Lesley Uzzell (@Lesley_Uzzell) reported

    @zoom_us Some were in, some not. I wasn’t sure of the process as I have to ‘claim host’ as someone else in the organisation set the session up. Most got in eventually, some not at all. Those who had error first off changed device. That didn’t work for others

  • TheHijabiApollo j 🧸 (@TheHijabiApollo) reported

    Petition for Zoom to let us slow down a recording, I did not choose to have this professor who raps formulas. @zoom_us

  • Suzie_Neuwirth Suzie Neuwirth (@Suzie_Neuwirth) reported

    @zoom_us 2/2 can someone please contact me asap- if not can you please give me your UK contact for legal complaints as this is a consumer rights issue now if I am unable to access a paid service

  • cameronmoll Cameron Moll (@cameronmoll) reported

    That I have to hover in @zoom_us to verify I'm muted is a big privacy miss. Always-present 🔇 would fix this. And worse when I'm in a zoom webinar and there's no visual cue that I'm muted (or my mic isn't being misused).

  • markgalpin Mark Galpin (@markgalpin) reported

    @MichaelCade1 @tsmith_co @zoom_us from personal experience Michael, I found it was Teams causing more of an issue as Tim states you can't disable it. You have to create a virtual device

  • LucyJoyMorris Lucy Joy Morris (@LucyJoyMorris) reported

    @zoom_us why can some of my meeting attendees not hear my shared audio when others can? Never had this problem before with the same devices and accounts. Is this a bug?!

  • BethanyT_23 Bethany Turner (@BethanyT_23) reported

    @zoom_us It didn’t work and I apparently don’t have access to call live support. My student has missed several classes because of zoom redirecting her to the wrong meeting. I need help resolving this ASAP.

  • msiddiqui_md Mustafa Siddiqui (@msiddiqui_md) reported

    Looks like when you play a video on @Webex it comes out choppy. That's a problem for online teaching, especially for Movement disorders. Anyone has any suggestions? Does @zoom_us have the same issue?