Zoom status: messaging issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Sign in (29%)
- Connection (29%)
- Multimedia (21%)
- App Crashing (21%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Iowa City
|
Sign in | 14 days ago |
|
Hayward
|
App Crashing | 28 days ago |
 Bristol
|
Sign in | 1 month ago |
|
Crewe
|
Connection | 1 month ago |
 Omemee
|
Sign in | 1 month ago |
 Perth
|
Connection | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Leigh (@j15ldw) reported@zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?
-
Efforting (@CorreaToe) reportedI think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.
-
Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported@zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.
-
Brighton West (@BrightonWest) reportedAs a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?
-
Michael MoneyMike Arizmendez-Valderaz (@dreamcatchermja) reported@Reuters Well what coindink. I'm experiencing technical difficulties with my @zoom_us in The Rio Grande Valley Of Texas. That's okay, I don't need it until I tear up some @MartinMartian72 corporate gangsters in court. So Zoom can fix their glitches before the Summer.
-
gpsmith Back to Teaching Remote (@ginapsmith) reportedis there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
-
Tim Gray (@timgray101) reported@zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.
-
ObserverHerb (@observerherb) reported@Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.
-
Kayla’s HiFi Club (@KaylaBlais2) reported@zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update
-
Kashef Majid (@KashefMajid) reportedIs anybody else having problems with Zoom this morning? @zoom_us
-
Mohammed Hamid (@mhamid86) reported@zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.
-
Ivan Reid (@theivanreid) reported@Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!
-
Claire Masteller (@ccmasteller) reported@MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?
-
Italia (@Italia09294177) reported@zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!
-
Dmitry Gorbatov (@dmitry_gorbatov) reportedLooks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?
-
Ómid M. (@moids) reported@pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.
-
Lorena M. Olaya A. (@L0laya) reported@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time
-
Ann Lee (@leeannindonesia) reported@PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.
-
Pierre Bruynooghe (@P_Bruynooghe) reported@zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?
-
Daniel Carmona (@DanielC85829866) reported@zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem
-
Myra Jolivet (@MyratheAuthor) reported@zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...
-
Hendy (@henzet_79) reported@zoom_us hi, i cannot login to my zoom account
-
adechian (@adechian) reported@zoom_us I'm not receiving two factor authentication code, please help
-
Jordan Tobin (@jordandeelight) reported@zoom_us I need to make a complaint regarding customer service, how can I direct this please?
-
Penyembah Bakso (@BaksoPenyembah) reported@xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?
-
Ayush Negi (@itsayushnegi) reported@zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix
-
Ricardo (@Rixards_All) reported@zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists
-
Kat (@KatlandKat) reported@dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help
-
Alana Sheeren (@alanasheeren) reported@zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.
-
Tree Hugger (@JoyeForever) reportedWTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!