Zoom status: messaging issues and outage reports

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 11, 4:00 AM EDT	0	0
Apr 11, 4:20 AM EDT	0	0
Apr 11, 4:40 AM EDT	0	0
Apr 11, 5:00 AM EDT	0	0
Apr 11, 5:20 AM EDT	0	0
Apr 11, 5:40 AM EDT	0	0
Apr 11, 6:00 AM EDT	0	0
Apr 11, 6:20 AM EDT	0	0
Apr 11, 6:40 AM EDT	0	0
Apr 11, 7:00 AM EDT	0	0
Apr 11, 7:20 AM EDT	0	0
Apr 11, 7:40 AM EDT	0	0
Apr 11, 8:00 AM EDT	0	0
Apr 11, 8:20 AM EDT	0	0
Apr 11, 8:40 AM EDT	0	0
Apr 11, 9:00 AM EDT	0	0
Apr 11, 9:20 AM EDT	0	0
Apr 11, 9:40 AM EDT	0	0
Apr 11, 10:00 AM EDT	0	0
Apr 11, 10:20 AM EDT	0	0
Apr 11, 10:40 AM EDT	0	0
Apr 11, 11:00 AM EDT	0	0
Apr 11, 11:20 AM EDT	0	0
Apr 11, 11:40 AM EDT	0	0
Apr 11, 12:00 PM EDT	0	0
Apr 11, 12:20 PM EDT	0	0
Apr 11, 12:40 PM EDT	0	0
Apr 11, 1:00 PM EDT	0	0
Apr 11, 1:20 PM EDT	0	0
Apr 11, 1:40 PM EDT	0	0
Apr 11, 2:00 PM EDT	0	0
Apr 11, 2:20 PM EDT	0	0
Apr 11, 2:40 PM EDT	0	0
Apr 11, 3:00 PM EDT	0	0
Apr 11, 3:20 PM EDT	0	0
Apr 11, 3:40 PM EDT	0	0
Apr 11, 4:00 PM EDT	0	0
Apr 11, 4:20 PM EDT	0	0
Apr 11, 4:40 PM EDT	0	0
Apr 11, 5:00 PM EDT	0	0
Apr 11, 5:20 PM EDT	0	0
Apr 11, 5:40 PM EDT	0	0
Apr 11, 6:00 PM EDT	0	0
Apr 11, 6:20 PM EDT	0	0
Apr 11, 6:40 PM EDT	0	0
Apr 11, 7:00 PM EDT	0	0
Apr 11, 7:20 PM EDT	0	0
Apr 11, 7:40 PM EDT	0	0
Apr 11, 8:00 PM EDT	0	0
Apr 11, 8:20 PM EDT	0	0
Apr 11, 8:40 PM EDT	0	0
Apr 11, 9:00 PM EDT	0	0
Apr 11, 9:20 PM EDT	0	0
Apr 11, 9:40 PM EDT	0	0
Apr 11, 10:00 PM EDT	0	0
Apr 11, 10:20 PM EDT	0	0
Apr 11, 10:40 PM EDT	0	0
Apr 11, 11:00 PM EDT	0	0
Apr 11, 11:20 PM EDT	0	0
Apr 11, 11:40 PM EDT	0	0
Apr 12, 12:00 AM EDT	0	0
Apr 12, 12:20 AM EDT	0	0
Apr 12, 12:40 AM EDT	0	0
Apr 12, 1:00 AM EDT	0	0
Apr 12, 1:20 AM EDT	0	0
Apr 12, 1:40 AM EDT	0	0
Apr 12, 2:00 AM EDT	0	0
Apr 12, 2:20 AM EDT	0	0
Apr 12, 2:40 AM EDT	0	0
Apr 12, 3:00 AM EDT	0	0
Apr 12, 3:20 AM EDT	0	0
Apr 12, 3:40 AM EDT	0	0
Apr 12, 4:00 AM EDT	0	0

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

Connection (33%)
Sign in (30%)
App Crashing (17%)
Multimedia (13%)
Glitches (3%)
Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Mesa	Multimedia	1 day ago
Obdach	App Crashing	4 days ago
Eye	Connection	7 days ago
Crewe	Connection	9 days ago
Crewe	Connection	9 days ago
Hamden	App Crashing	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

Melissa Milner (@melissabmilner) reported 2 minutes ago
@zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.
./scott📊 (@scott_peterson4) reported 4 minutes ago
@zoom_us it's zoom! I know I deleted the zoom cask and installed the zoomus cask but that must've been on my other machine. Let me do that on this machine as well and see if it resolves the issue.
Dimitrios Fytanidis (@dfytanid) reported 4 minutes ago
@MoodieStrat @zoom_us Yeap... :( Same errors here..
Scott Wells 🇺🇦 (@wellsology) reported 5 minutes ago
Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.
Rachel Lawson (@rachel_norfolk) reported 5 minutes ago
I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.
Ankit Sharma (@ankit10sharma) reported 7 minutes ago
Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.
bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 7 minutes ago
@zoom_us is zoom down? im still on the connecting page for over a minute.
DeKlan the Police (@L1573N) reported 10 minutes ago
@egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”
stevebermeo (@stevebermeo) reported 10 minutes ago
@zoom_us @caniscausa Is zoom down I keep getting kicked out
usableknowledge (@usableknowledge) reported 12 minutes ago
@zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.
Tony - Pod Guy - Groves (@Trickstersworld) reported 17 minutes ago
Christ the @zoom_us customer service makes Eir look good.
Nicole Marie 💛 (@NikitaMariaSays) reported 19 minutes ago
Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?
Ómid M. (@moids) reported 22 minutes ago
@pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.
Zafi (@BanuZafi) reported 23 minutes ago
@zoom_us i need a help
Daniel Carmona (@DanielC85829866) reported 23 minutes ago
@zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem
Myra Jolivet (@MyratheAuthor) reported 27 minutes ago
@zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...
VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported 27 minutes ago
@mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.
AGU_EPSP (@AGU_EPSP) reported 32 minutes ago
@MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.
SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 33 minutes ago
@CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.
ObserverHerb (@observerherb) reported 35 minutes ago
@Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.
Nathan Maharaj 🦖 (@nrmaharaj) reported 35 minutes ago
@zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.
Lorena M. Olaya A. (@L0laya) reported 36 minutes ago
@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time
Rahul k (@rahul061993) reported 36 minutes ago
@Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us
умайка (@umayka_) reported 43 minutes ago
@zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?
Kishore Kumar Das (@Kishore59516918) reported 43 minutes ago
@zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das
Shawn (@shawnandthecity) reported 43 minutes ago
Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.
Stone Pills (@AlinaPills) reported 45 minutes ago
@roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.
sena (@_sena_eksi_) reported 54 minutes ago
@pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺
Ricardo (@Rixards_All) reported 55 minutes ago
@zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists
Mara Hernandez (@maraihdez) reported 58 minutes ago
@zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???