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Zoom down or not working? Current app problems and status

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 37% Connection (37%)
  • 33% Sign in (33%)
  • 13% App Crashing (13%)
  • 10% Multimedia (10%)
  • 3% Glitches (3%)
  • 3% Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Crewe Connection 2 days ago
Crewe Connection 2 days ago
Hamden App Crashing 4 days ago
St Albans Sign in 5 days ago
Milwaukee App Crashing 5 days ago
Bideford Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Ch0c0L4t3m1Lk
    Ch0c0L4t3m1Lk (@Ch0c0L4t3m1Lk) reported

    the quality of the audio during the conference call between @BorisJohnson and @JustinTrudeau about the trade deal was terrible. was that @zoom_us? why do world leaders have such terrible video conferencing?? would've been better to just use a ham radio.

  • DrJoyBJo
    Family Joy the Tired Teacher (@DrJoyBJo) reported

    I just figured out annotate features are not possible in @zoom_us from a #Chromebook. This is an issue. #edtech #quaranteaching

  • biawillcox
    Bia Willcox (@biawillcox) reported from Rio de Janeiro, Rio de Janeiro

    How can teacher all@over the planet teach on @zoom_us sharing videos ? Singing is a disaster! Any interactive activity goes down the drain cause there’s a huge delay and students simply can’t follow. Awful! Something must be improved for 2021.

  • tylercheung
    Tyler Cheung (@tylercheung) reported

    @NovallSwift @zoom_us I ought to sit down and learn swift for macOS at some point. I just have lousy time management skills

  • adrian_a_forest
    Adrian Forest (@adrian_a_forest) reported

    @PatrickKlug @zoom_us @SlackHQ We use Microsoft Teams daily at my job. Problems are rare.

  • JRDHILIP6
    J.R.DHILIP (@JRDHILIP6) reported

    Hey @zoom_us when ever I tried to sign in zoom for a two months in my laptop. It only shows ''please try again error code 1132''. What can I do. I try all the solution uninstall and install zoom ,up to date versions #zoomerrorcode1132 plz reply to me 😧😧

  • Rahul_Surjo
    Rahul Gosh ✪ (@Rahul_Surjo) reported

    Many questions: @BMW: how they can find car correctly? @zoom_us: How live videos run! And etc. I got a simple structure! I'll tell. It most probably right! If it wrong, I need your other help! 🤡 Good night!

  • JonathanDunnett
    Jonathan Dunnett (@JonathanDunnett) reported

    . @zoom_us how many times will I have to install/uninstall/repair your Outlook plugin to get it to work? I install it, it works for 2-3 days, then you somehow brick it. Am I missing something? Aside from QA issues?

  • nycticorax
    Adam L. Taylor (@nycticorax) reported

    Dear @zoom_us : "Call using Internet Audio" is a terrible label for that button. "Use Built-in Microphone" would be better. But even better: Don't show that dialog if I'm on a device that has a built-in microphone. E.g. every single cell phone, tablet, and laptop circa 2020.

  • Yasmina_Reality
    Yasmina Reality (@Yasmina_Reality) reported

    @Marebear1472 @zoom_us You get 40 free minutes- which is so nice of them. Then just like any business- you have to pay for the service.

  • skysong263
    Skysong263 🌈 (@skysong263) reported

    @zoom_us I'm getting an error message that your site isn't trusted.

  • helpful_pete
    Pete Wilcox (@helpful_pete) reported

    hi @zoom_us still hate that i can't adjust volume/mute other participants individually in meetings like it's rad as hell that i get to listen to two different people typing in this meeting i'm in please fix it tia

  • markswallstand
    BlackPinkerton 🇺🇸🌬 (@markswallstand) reported

    @zoom_us Hey, virtual backgrounds just recently started bogging my brand new MacBook down to almost unusable. What happened?

  • OfficialSpitzer
    Jason (@OfficialSpitzer) reported

    @zoom_us hello: I’m for some reason I’m Not able to log into neither zoom account from my iPad but everything is normal on the iPhone and my laptop. Can you please explain how to fix Error Code 1132? thank you!!

  • aussielunix
    Mick Pollard 🤠 (@aussielunix) reported

    So @zoom_us support is terrible. They just made a change to our account and locked the whole company out and now won't reply to the ticket and I cannot find a way to escalate it to a sev1. "Contact Support" is a bot that is next to useless.

  • peterbittner
    Peter Bittner (@peterbittner) reported

    @zoom_us Please fix the #Google account permissions you require to add appointments. It's totally pointless to require *editing* my #calendar. That's none of your business! It's sufficient I'm logged in, then I can add the calendar item myself. Others do it that way. You can too.

  • Adityadas0145
    Aditya Das (@Adityadas0145) reported

    @zoom_us MY VIDEO IS ON BUT IT SHOWS VIDEO IS OFF WHY ❓ WHAT IS THE PROBLEM PLESE FIX MY PROBLEM

  • SushilBhasin
    Brig Sushil Bhasin (@SushilBhasin) reported

    Can @zoom_us be more responsive? It is so frustrating to face problems and find no solution. Sad customer care. The bot just doesnt understand anything. A great platform with the poorest customer care one can expect

  • sarbjeetjohal
    Sarbjeet Johal (@sarbjeetjohal) reported from Fremont, California

    I am frustrated with @zoom_us recorded video (resolution) quality it also wastes ~50% realestate on screen. I finally set up OBS to record zoom in a format I like and better resolution. Zoom must fix this issue if they want to stay as a relevant platform. What do you think?

  • bitcointruther
    hodleroflastresort (@bitcointruther) reported

    @ToneVays @zoom_us Tone, no offense, but my 80 year old Nona doesn't have as many technical issues as you.

  • fair_jobs
    Fair Museum Jobs (@fair_jobs) reported

    More tips for @zoom_us interviews: Extra notes? Notes everywhere! (If it works for you) Make sure you have the interviewers number (in case of internet issues) #FMJSummit (& sending everyone getting interviewed lots of luck)

  • sittinprettyhun
    Pretty Ratchet (@sittinprettyhun) reported

    I’m getting error code 1132 and I can’t attend my 12 step meetings now. I’m low income so I can’t afford to pay for zoom to contact support . This is the only way I can’t contact you, please help @zoom_us

  • Tsahia
    Tsahia Hobson (@Tsahia) reported

    Is anyone else having trouble with @zoom_us after installing #BigSur on MacBook? @Apple this is a disaster 🥴😫 video slow and choppy, lots of delays, hair to be pulled out ... please help. @AppleSupport

  • benwilky99
    Ben (@benwilky99) reported

    @zoom_us my audio isn’t working on a call. I’ve checked everything on my laptop and can’t find any faults. Please help?

  • Tsahia
    Tsahia Hobson (@Tsahia) reported

    @AppleSupport What’s going on with Big Sur slowing down computers completely. Whenever @zoom_us is on my whole computer seems like it wants to crash ... not good

  • GregDember
    Greg Dember (@GregDember) reported

    @zoom_us Extremely frustrating experience with customer service. Simply trying to provide CC info to upgrade plans. Repeatedly receiving stock emails with same useless info. Long waits on hold yield me someone who promises to send my phone # to someone else. No calls back. #zoom

  • Sparkles_Susie
    Magic&Mischief (@Sparkles_Susie) reported

    @zoom_us Hi, I've just realised I've been paying for my zoom account from my business and my personal account. So paying twice for the same service. I have no idea how I've managed to do that! Can someone get in touch with me to help me sort it out? Thanks

  • garrygolden
    Garry Golden (@garrygolden) reported

    When will @zoom_us figure out how to help teachers mute kids? Our computer teacher cannot speak for more than 1 minute without asking a kid to mute. Everyone else can see who is not muted. Give everyone power to mute another person. Or just do this **** automatically. #disaster

  • okaymiguel
    miguel (@okaymiguel) reported

    Have the #bigsur #zoom issues been fixed? @zoom_us

  • DellaHudsonFCA
    Della Hudson 🦉 (@DellaHudsonFCA) reported

    @cbriancpa @zoom_us I feel your pain. I've just booked a murder mystery event for 19 of us from 8 households over Christmas. Only 4 of us are working or on call over that period (and there's a fair chance that we'll still be locked down) so it seemed unnecessarily complicated