Zoom down or not working? Current app problems and status
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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Sign in (34%)
- Connection (31%)
- App Crashing (14%)
- Multimedia (10%)
- Glitches (7%)
- Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamden
|
App Crashing | 2 days ago |
 St Albans
|
Sign in | 3 days ago |
|
Milwaukee
|
App Crashing | 3 days ago |
|
Bideford
|
Sign in | 3 days ago |
|
Glasgow
|
Sign in | 3 days ago |
|
Phoenix
|
Sign in | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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ema swingwood (@emaroids1) reported from Tintern, Wales@AHPLeader @zoom_us @ccpractitioner can you help???
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rinku (@inku08) reported from Mumbai Suburban, Maharashtra@zoom_us @ericsyuan Need a reply urgently on my issue
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Ajit Bhaskar (@AjitBhaskar8) reported from Mumbai Suburban, Maharashtra@zoom_us Impending ban? No #alchemy or resort to #lingam can help you escape the imminent chop- just a matter of time!
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Myrna Widlend (@MyrnaWidlend) reported from Brisbane, Queensland@zoom_us Please have someone call me in relation to my questions I have now sent 9 emails absolutely disgusted with your customer service !!
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Edward Vargas 🇩🇴🇨🇦 (@EduSempai) reported from Richmond, British Columbia@zoom_us You have to improve your customer service experience, I have been trying to upgrade our corporate pro account to business for two days with no success. We have been paying you for 4 years.
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Sean Morrison (@SeanMor27198990) reported from Hampton, New BrunswickIf I have relationship troubles I either address it with Melissa on the @zoom_us meetings or I try to address it on my own on @Twitter whenever I can that’s called being a responsible 21 year old adult 🧑 is taking care of myself whenever I can and accepting help when I need it
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Markus (@iaremarkus) reported from Port Elizabeth, Eastern CapeI submitted a @zoom_us support request 4 months ago. Best I've gotten is a bi-weekly email apologizing for the wait. I give you money every month. I thought I'd at least get a *tiny* bit of help 😞
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Matias Cariboni (@matiascaribon) reported from Madrid, Madrid@zoom_us @ericsyuan really. THIS is a BIG PROBLEM. Now I can’t reject or approve no one in my webinars. I NEED A SOLUTION. #zoom #zoomproblem #webinars
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Robert Newman (@robertnewman) reported from Ealing, England.@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?
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Karina Quintero (@karinaquin) reported from Germantown View, Maryland@zoom_us Hi, some problem with the server this morning?
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Fricky C (@fbenton25) reported from Indianapolis, Indiana@AP Just do it via @zoom_us and make certain only one mic is on at a time. Solves all problems
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#LoveLivingLife and 73 others (@LuckyGordy) reported from Durban, KwaZulu-NatalLooking for a @zoom_us expert with an unlimited license to help host a large event this weekend. Please send recommendations
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Karin Lynn Bates (@karinlynnbates) reported from Loveland, Colorado@MightyCasey @zoom_us Ugh. I agree. The customer service platform sucks rocks. I mean, having to log in for support when the issue is you can’t log in??? Blech.
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Ceri Davies (@welshmanupnorth) reported from Accrington, EnglandI have used #Zoom for meetings at least 4 or 5 times a week for the last 15 weeks without a problem but only tried using #MSTeams twice both unsuccessfully with abandoned meetings. I think that’s conclusive @MicrosoftUK @zoom_us
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AndersSorman-Nilsson (@asormannilsson) reported from Sydney, New South WalesLove @zoom_us technology but their customer service is crazily bad. Have been waiting 3 months (several phone calls, emails and robot chats) for anyone to get back to us as we are being double billed. #zoomfail
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Giuseppe Maiorana (@GiusMaiorana) reported from Bologna, Emilia-Romagna@zoom_us Hi zoom team. My company has some troubles to sign in in its pro account. Can you help us?
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TC McCarthy (@TC_McCarthy) reported from Queens, New York.@zoom_us my Bluetooth headphones work great with every application on OSX except Zoom. They test fine in zoom but disconnect as soon as I join a call. Lots of reports of this on google. Any fix?
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Rachit Hegdé (@rachithegde) reported from Coonoor, Tamil Nadu@zoom_us Hey!I've tried disabling one of the paid extensions on my zoom account that doesn't get disabled. Tried twice. Just got billed for the extra extension second time in a row. Would like to initiate a refund and discontinue from the service.Have raised a ticket. No response
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Rapha Therapy Service (@mrobertaw) reported from Manchester, EnglandAnyone else had problems with @zoom_us customer service its taken over 3 months for my problem to be resolved #unacceptable #zoom thank God i have family who work in I.T otherwise my podcast episode would have been lost 😳
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Shigufta khan (@Shigufta1) reported from Blackburn, England@zoom_us What would be really useful is if you had a customer service number for UK customers or a contact form that gets a response! I want to buy 2 licences & am unable to do it ! #Frustrating
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Tye Calloway (@blklaunch) reported from Tampa, FloridaSolution: @zoom_us social zoom meet for small kids called Zoomies. Problem: my 7 year old daughter won’t leave me alone. All day everyday: “I’m booooored!” “I don’t have any friends!” “Can you play dolls with me dad?” Please save me. 😢
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Scott Ellingson (@mremathteacher) reported from Fresno, California@CorbinL45 During the @zoom_us academy, they said cameras on should NOT be a requirement in synchronous class instruction. So many privacy issues. For 1:1 meeting, I'm leaning towards camera on, if possible.
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rinku (@inku08) reported from Mumbai Suburban, Maharashtra@zoom_us I have an issue I need it to be resolved immediately can someone connect with me?
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Jesse Phillips (@jessephil) reported from Kamloops, British ColumbiaI'm gonna say that the @NHL press conferences are not a great advertisement for @zoom_us . Terrible quality
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Michael Racz (@MichaeljRacz) reported from Alpharetta, Georgia@zoom_us Need some help with your product and nobody answers the phone.
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Latish Reed (@dr_lreed) reported from West Allis, Wisconsin@zoom_us Is the HARDEST to get help from. I paid for an upgrade and can’t get anybody on the phone!!!
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Abhishek Agnihotri (@baabio) reported from Mumbai Suburban, Maharashtra@zoom_us Help me with the ticket. I am struggling since a week
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Jenny Say Quan (@flawl3ssnbrwn) reported from Ferndale, Michigan@Robinson_DC211 @zoom_us I don’t have an issue with zoom. This is about the meeting.
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Ryan Harmsen (@ryanharmsen) reported from Chicago, IllinoisJust on a @zoom_us meeting where someone hacked in and did some extremely gross things on camera. @zoom_us are you ever going to figure out this security issue you have?
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Dante Elephante (@Dante_Elephante) reported from Goleta, CaliforniaReally cool that @zoom_us customer service is only available to business accounts even though I'm paying for their service. Wack