Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Video (33%)
• App Crashing (22%)
• Sign in (22%)
• Multimedia (11%)
• Connection (11%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Providence	Sign in	2 days ago
Seattle	Video	5 days ago
Glen Ellyn	Video	5 days ago
Tacoma	App Crashing	5 days ago
Mexico City	Connection	9 days ago
Guayaquil	Video	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raumpionier (@Raumpionier) reported 5 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  Stone Pills (@AlinaPills) reported 7 minutes ago

  @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

• 
  Skull Lady, Annoying Libertarian (@skullady_malady) reported 8 minutes ago

  @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

• 
  Vanessa (@VanBird) reported 12 minutes ago

  Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

• 
  Daniel Carmona (@DanielC85829866) reported 12 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  Ricardo (@Rixards_All) reported 13 minutes ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  Melissa Milner (@melissabmilner) reported 16 minutes ago

  @zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.

• 
  Nathan Maharaj 🦖 (@nrmaharaj) reported 17 minutes ago

  @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

• 
  Rahul k (@rahul061993) reported 18 minutes ago

  @Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us

• 
  ObserverHerb (@observerherb) reported 19 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 19 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  Anurag Debnath (@ADN_here) reported 20 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  Ankit Sharma (@ankit10sharma) reported 20 minutes ago

  Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.

• 
  André Jacobs (@andre_jacobs) reported 20 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 22 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  binu (@binunijkumar) reported 26 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Ivan Reid (@theivanreid) reported 26 minutes ago

  @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

• 
  Kelsey Knight (@kk2nite) reported 32 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Kayla’s HiFi Club (@KaylaBlais2) reported 34 minutes ago

  @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

• 
  Mary Rinaldi (@soulcarousel) reported 35 minutes ago

  . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

• 
  Kishore Kumar Das (@Kishore59516918) reported 38 minutes ago

  @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 40 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  Urbano Network (@urbanonetwork) reported 46 minutes ago

  I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know

• 
  The London Writers' Salon (@WritersSalon) reported 47 minutes ago

  If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)

• 
  Mahendra Lama (@Mahendr53828703) reported 50 minutes ago

  @zoom_us @Zoom Please help me please my realy many probelam please help me

• 
  Robert Clark (@bostonbobby617) reported 50 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Anastasia Piliouras (@anapiliouras) reported 53 minutes ago

  @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

• 
  Mohammed Hamid (@mhamid86) reported 55 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

• 
  умайка (@umayka_) reported 58 minutes ago

  @zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?

• 
  rachelle (@haddad_rachelle) reported 1 hour ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?