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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (43%)
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Sign in (30%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches | |
| Leeds |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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👋 Justin Mitchell
(@jmitch) reported
@rowantrollope @lennysan @zoom_us Prices are fine. Problem is people just share accounts
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Ryan
(@RyanChadha) reported
Anyone else from India has a real problem making payments to @zoom_us? Tried 3 cards and all have been declined, plus I am only able to communicate via email with a very dumb AI who keeps sending me a payment link #FML
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cl aar
(@claarrr) reported
@zoom_us why can’t you copy from the zoom chat? It’s such a simple feature that would help so much
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Governor Dale Wolf
(@governor_not) reported
I can’t wait to lock yinz down tomorrow over @zoom_us. #NerdKingFlex
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Marla Rosenthal
(@teachseuss) reported
@zoom_us when I’m in a meeting on my laptop and then screen share my iPad I get kicked out after 5 or so minutes. I can’t seem to find a fix? #teacherissues
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Sound Speeds
(@SoundSpeedsYT) reported
@PodcastHelper @zoom_us Verify that your sample rates match. Whenever that happens to me, one sounds sped up or slowed down and has to do with sample rates not being converted properly when brought in.
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Jeff Ream (The Counseling Geek)
(@CounselingGeek) reported
@zoom_us I'm on a windows device and have great internet speeds (220+dwn/12up) and have issues with zoom saying internet connection is unstable and it taking minutes for it to display a shared screen from another presenter. Any troubleshooting tips?
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Ray Ortega ✊
(@PodcastHelper) reported
@SoundSpeedsYT @zoom_us Nope, all the tracks the same and based on replies, it doesn't sound like an uncommon problem.
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dickon bevington
(@dickonb) reported
Help, need ZOOM EXPERTS: Just finished delivering some training via @zoom_us and realised I failed to take a register of attendance. Is there a 'create class register' function, or better still for me and my rattly head, a way of listing attendees after the event has finished?
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Sound Speeds
(@SoundSpeedsYT) reported
@PodcastHelper @zoom_us I've never heard of that before. The audio doesn't sound sped up or slowed down, does it?
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SuperDre
(@SuperDre) reported
@TheRightPlaceGR @zoom_us Ugh an internet outage literally right when Birgit was talking about how we need better broadband access in the area lol back up and running!
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Alexander McAuliffe
(@AlexBMcauliffe) reported
@rajavick @zoom_us Could be an intentional use of an alternate channel, ie “oh your Zoom isn’t working? Zoom us to fix it”
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Rain Bennett ❤️🧠
(@rainbennett) reported
@zoom_us having major trouble streaming to a @Facebook Page today. Is this issue being experienced by others?
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Greg Vann
(@GregVannDEP) reported
from
Louisville, Kentucky
I think I speak on behalf of everyone when I say this: @zoom_us, you have had enough time to fix the issue with playing videos on Zoom calls.
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Rohit Dhingra
(@RDchaaarge) reported
@zoom_us could really consider cutting down the free meetings to a 20 mins limit now. Product usage is ubiquitous, 20 mins callas enough to try out, and it’d probably lead to a lot more conversions to the paid tier.
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Ray Ortega ✊
(@PodcastHelper) reported
@KVLE @zoom_us It seems to be a common problem for many others using Zoom
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Clarisse Olviga
(@ClarisseOlviga) reported
@zoom_us I have Video filters enabled and set, but when I join a call/meeting, the filters are removed. How do I fix this?
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Sound Speeds
(@SoundSpeedsYT) reported
@PodcastHelper @zoom_us Oh... in that case then I got nothing. If it were a Zoom multitrack recorder then my fix is likely it. Makes sense to not be. Zoom multitrack recorders are better than they should be for the price. If you ever have me on, I'll record locally and send that to you.
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Carol Barash
(@CarolBarash) reported
This week my friends and colleagues in China are having trouble logging into @zoom_us. I’d love to hear from folks who have figured out a kluge or work-around for this recurrent problem. Thanks!
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Karen Cotton
(@KarenCotton) reported
@zoom_us I am very unhappy with your Zoom platform! My daughter hasn’t been able to have a successful lesson with her teacher or her tutor this entire week because your damn zoom connection keeps not working ! We continually get kicked out of our session. Or the session doesn’t
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Elinne Becket
(@bielleogy) reported
@robertiafe @zoom_us Multiple logins as in same login on 3 diff devices, or 3 logins on the same comp?
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S Nicole
(@kokoandjune) reported
@zoom_us Here’s an idea for your next update- the ability to hover over the play/pause button and see when you’ve pressed play then pause or stop. I need this info for work, but sometimes I’m in such a rush I forget to write down when going back on record.
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Keith McMenamin
(@PhillyKeith) reported
@zoom_us Help! Major issue after upgrading macbook to Big Sur. I can't use a virtual background and this is a theme for an important meeting in the morning. Msg in zoom is "your device requires a green screen to support virtual backgrounds". Tried all listed fixes. HELP!
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Libby Murphy
(@murphy515) reported
Good luck getting any assistance from @zoom_us to address fraudulent charges. Apparently no one has the authority to make any decisions there. It’s a shame that one feels compelled to call them out on social media to try to get help. #CUSTOMERSERVICEFAIL
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ethameta
(@ethameta) reported
How do I stop your spam? You have a broken system e-mailing me about a non-existent account and I've unsubscribed 11 times. Zero real support on your website @zoom_us
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lainlegend
(@Lainlegend) reported
@SkypeMeetNow @zoom_us HOW DO I DELETE OR SHUT DOWN THIS UNASKED FOR SOFTWARE?!?!?!
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Ray Ortega ✊
(@PodcastHelper) reported
@MathewPassy @zoom_us Muting was one of my theories but someone else indicated that they still had issues. However it sounds like, via @brassybroadjen, that muting is the issue and when left alone sync will still be affected however not as much. Thx for the insights!
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Brett Hinton
(@hintbw) reported
By the way the @zoom_us plugin for Outlook doesn't handle add meetings to Office 365 group calendars well (at all really, you can't schedule a meeting on a O365 group calendar and have it schedule a Zoom meeting). I get kind of why, but it's still a broken workflow.
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🎙 Mathew Passy 🎙
(@MathewPassy) reported
from
Cherry Hill Mall, New Jersey
@PodcastHelper @zoom_us @brassybroadjen True. I’ve still had minor sync issues. That’s probably connection or processing power glitches. It can happen with any of these platforms.
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Monet
(@SocialMonet) reported
@jentrification @zoom_us What?! Have I been living under a rock?! I have only used Zoom just once. Aww man. Thanks for the help.