Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (35%)
• Sign in (27%)
• App Crashing (19%)
• Multimedia (15%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Bristol	Sign in	5 days ago
Crewe	Connection	8 days ago
Omemee	Sign in	9 days ago
Perth	Connection	10 days ago
Noida	Multimedia	1 month ago
Coventry	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hendy (@henzet_79) reported 4 minutes ago

  @zoom_us hi, i cannot login to my zoom account

• 
  André Biernath (@andre_biernath) reported 4 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 6 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  kobenimeal (@kobenimeal) reported 7 minutes ago

  @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

• 
  ✨HOPE 💫 (@alamas_295) reported 9 minutes ago

  Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 11 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  Amit Godbole (@amitGodbole) reported 12 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  Anurag Debnath (@ADN_here) reported 12 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 14 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Laura Ciriani (@LauraCiriani) reported 16 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  Wasim Ahmad (@wasim80) reported 18 minutes ago

  @zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  Varadharajan K PhD (@VaradhKrish) reported 20 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  usableknowledge (@usableknowledge) reported 21 minutes ago

  @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

• 
  John Nash - Game theory, my theory. (@AntichristJebus) reported 21 minutes ago

  @madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center

• 
  Robert (@Siroberte) reported 22 minutes ago

  @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

• 
  sam darshan (@samdarshan97) reported 24 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 25 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  Urbano Network (@urbanonetwork) reported 27 minutes ago

  I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know

• 
  Mohammed Hamid (@mhamid86) reported 36 minutes ago

  @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

• 
  Luiz Henrique Fávaro (@luizhenrique_sf) reported 38 minutes ago

  @labs_news @zoom_us "There has been a critical error on this website"

• 
  judith (@judith1907) reported 40 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  Ómid M. (@moids) reported 40 minutes ago

  @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

• 
  Ivan Reid (@theivanreid) reported 44 minutes ago

  @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

• 
  Anastasia Piliouras (@anapiliouras) reported 44 minutes ago

  @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

• 
  binu (@binunijkumar) reported 48 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Stephen Guffick (@steveguffick) reported 50 minutes ago

  @zoom_us Echo the last. Why wont you interact with customers that have problems

• 
  Ricardo (@Rixards_All) reported 54 minutes ago

  @zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists

• 
  Falk Dübbert (@falkduebbert) reported 55 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  kumiko s (@mutukik) reported 56 minutes ago

  @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

• 
  Antigone Cox (@tiggermusic112) reported 58 minutes ago

  Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.