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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (42%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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That Teacher Grind(s to DEFUND THE POLICE)
(@teachergrind) reported
Is anyone else having major problems with @zoom_us this morning?
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Dr Chris Naunton
(@chrisnaunton) reported
@Tomus72 @zoom_us Really sorry about this Tom, it seems @zoom_us wanted participants to sign (again) in many cases - not sure why this would be any different from any of my prev sessions but will be trying to avoid the problem in future! Did you manage to get in in the end?
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Katie Hunzinger
(@HunzingerUD) reported
Anyone have a @zoom_us issue where you login and it says you're in another meeting? I can't seem to find the solution (I've logged out everywhere and logged back in, I have no meetings, and Dr. Google hasn't helped). #AcademicTwitter #phdchat #zoomhelp
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Bobbye K Peterson
(@bobbyeknoll) reported
Hey @Google and @zoom_us wanna be heroes to hundreds of kids in New England who are bummed about losing the magic of a #snowday? Mysterious service outages tomorrow morning. #savethesnowday
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Michael Bloch
(@michael_bloch) reported
@zoom_us on v5.4.6 when clicking “Check for updates” I systematically get an error “Check new version failed, try again” - happens every day - is that a known bug?
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Darrell Tan
(@babasingapura) reported
@x0rr0x @zoom_us Still broken
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✨ Soft Butch Cassidy 💫
(@mxgoodbar) reported
Trying to figure out why my @zoom_us client won’t connect & all the support articles are suggesting it’s a network issue. But it’s just not. I can connect from another computer on the same network, just not from my work computer.
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matthewsylvester
(@matthewsylvest2) reported
@zoom_us hey ever since i started using break out rooms my zoom started crashing every time i use my camera is there any way you can help with this? im a teacher and i dont like not being able to be on camera.
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adem özmen
(@zizil_61) reported
@fazil_ozmen @zoom_us My problem is different from that. Hacker joins my meeting when I accept my student. They are using same account. Waiting room is useless. When I accept my student, the hacker starts to use the account.
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Rohan Sahai
(@rohanjamin) reported
I loved @zoom_us because it just worked. Now I get so many random errors involving passcodes, "meeting was scheduled for {previous date}", waiting room when I didn't configure one. Not sure what happened...
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Joshua B. Miller
(@jben0) reported
@ben_golub @IvanWerning @zoom_us ALT+F4 will shut down zoom, assuming the window is on top
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Dr Jarryd Willis PhD
(@DrJarryd) reported
@zoom_us @ericsyuan @designsbyfancy Kkaes, just sent the DMs 🏈🦋 (also, if you're on a first name basis with Apple, please ask them to add an emoji for Baha'i religion. I'm Catholic & I have 2 options but my Baha'i friend has *zero* emojis she could select on iPhone. But first let's fix Presenter View lols)
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jacob hoffman
(@jacobhoffmania) reported
Hey @zoom_us my Pro account has been disabled - I’m locked out and I have a meeting to run. Your support system won’t help me without my host key (which I can’t access, because my account is disabled). SOS! Please DM me so I can use the system I’ve paid for ...
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Alicia Lynn
(@MamiAlicia143) reported
@PBandJenelley_1 @zoom_us Only if it's an internet problem and it happens about 2 times here and there but I live in the city. Guess you need to talk to your service provider and find out the best wifi booster for your service. We got one cuz we have about 10 devices on our wifi. It works great!
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Flamboyant Corporate Kiss Ass
(@szarka) reported
OMG, @Zoom_us! This is practically a virgin Windows 10 install and your POS installer can't get past 10% but also doesn't throw an error? WTF?
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José Augusto💎
(@josemaugusto) reported
@appannie @zoom_us @disneyplus When will you fix the Google Play connection bug? When will we be able to add Google Play again?
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A H
(@aheredia99) reported
@zoom_us Hi Any global issues rght now? I cant login
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Dinesh Garg
(@dineshocp) reported
@zoom_us it is very disappointing that customer service given by ZOOM in India is worst . i have logged a complaint 9000600 , there is no positive reply .
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Elaine Wrenn
(@ewrenn) reported
Is anyone else having issues with Screensharing in Zoom? Since the 5.4.6 update, multiple teachers can't Screenshare. We can't find a consistent combination of software and operating systems to explain the problem. @zoom_us support has BARELY responded & not provided a solution
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Marco Miralaie
(@MarcoMiralaie) reported
why ******** is the mute and video button right next to each other on Zoom?????? I WILL FIX YOUR UI FOR FREE @zoom_us
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Alicia Lynn
(@MamiAlicia143) reported
@PBandJenelley_1 @zoom_us Our only problem with @zoom_us is they clearly do not like chromebooks so my kids cannot annotate or do reactions, backgrounds etc. Which prevents them from being able to do interactive or fun, engaging activities during class. Talk about frustrating!
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Musavir Manzoor Baba
(@MusavirManzoor) reported
Day beforeYesterday I was excited about new start of my life,I was going to attend my online classes through @zoom_us from next day. I slept in excitement ,when I woke up have my breakfast,I opened #zoom but error occurred (1/2)
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Krister Ulmanis
(@thatguysdad) reported
@zoom_us thanks for 🤬🤬🤬🤬 nothing for adding 3 hrs of extra work I didn’t need after an already long day because your crap didn’t move the slides on my presentation and I had to fix it before I’m going to bed - and no help any of the links on your websites on how to fix it.
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Eric Twilegar
(@twiggyer) reported
@zoom_us can you kindly remove the "forgot" password hyperlink for the input text on your login form. it gets in the way of the password managers etc. if any designer out there sees this...please stop using placeholders and links inputs......overdesigning.
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c is proud of louis - ☆
(@bonnythepony) reported
@zoom_us @canyonmoonblu HELP WHY IS THIS SO FUNNY
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Tom Graham
(@useamic) reported
The more I dig into @zoom_us the more I realize how terrible @zoom_us is.
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David Stockman
(@stockmanster) reported
I hope @zoom_us doesn’t take it personally if my response to “how was your experience?” after a meeting is a thumbs down. Sometimes meetings just suck
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carly
(@danceandrepeat) reported
@zoom_us this new update makes the chat awful to use. I’m not trying to send an iMessage. It makes it 10x harder to keep up with a chat conversation when I can only see three messages at a time. Seriously, 2020 has been hard enough. Why fix what isn’t broken?
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Ryan Offord
(@underwaterryan) reported
Finally managed to stop my @Dell XPS laptop going mental with a loud fan during calls on @zoom_us - Disabling @intel Turbo Boost in the BIOS stops the problem. Gone from unusable due to fan noise to being absolutely fine. Finally.
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Pippa Akram
(@Social_Pip) reported
@zoom_us I've updated to Big Sur and now icons are missing in a meeting and on the desktop app. I've googled and apparently there's an update to help with this - where can I find it?