Zoom status: messaging issues and outage reports

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Jul 27, 11:40 PM EDT	0	0
Jul 28, 12:00 AM EDT	0	0
Jul 28, 12:20 AM EDT	0	0
Jul 28, 12:40 AM EDT	0	0
Jul 28, 1:00 AM EDT	0	0
Jul 28, 1:20 AM EDT	0	0
Jul 28, 1:40 AM EDT	0	0
Jul 28, 2:00 AM EDT	0	0
Jul 28, 2:20 AM EDT	0	0
Jul 28, 2:40 AM EDT	0	0
Jul 28, 3:00 AM EDT	0	0
Jul 28, 3:20 AM EDT	0	0
Jul 28, 3:40 AM EDT	0	0
Jul 28, 4:00 AM EDT	0	0
Jul 28, 4:20 AM EDT	0	0
Jul 28, 4:40 AM EDT	0	0
Jul 28, 5:00 AM EDT	0	0
Jul 28, 5:20 AM EDT	0	0
Jul 28, 5:40 AM EDT	0	0
Jul 28, 6:00 AM EDT	0	0
Jul 28, 6:20 AM EDT	0	0
Jul 28, 6:40 AM EDT	0	0
Jul 28, 7:00 AM EDT	0	0
Jul 28, 7:20 AM EDT	0	0
Jul 28, 7:40 AM EDT	0	0
Jul 28, 8:00 AM EDT	0	0
Jul 28, 8:20 AM EDT	0	0
Jul 28, 8:40 AM EDT	0	0
Jul 28, 9:00 AM EDT	0	0
Jul 28, 9:20 AM EDT	0	0
Jul 28, 9:40 AM EDT	0	0
Jul 28, 10:00 AM EDT	0	0
Jul 28, 10:20 AM EDT	0	0
Jul 28, 10:40 AM EDT	0	0
Jul 28, 11:00 AM EDT	0	0
Jul 28, 11:20 AM EDT	0	0
Jul 28, 11:40 AM EDT	0	0
Jul 28, 12:00 PM EDT	0	0
Jul 28, 12:20 PM EDT	0	0
Jul 28, 12:40 PM EDT	0	0
Jul 28, 1:00 PM EDT	0	0
Jul 28, 1:20 PM EDT	0	0
Jul 28, 1:40 PM EDT	0	0
Jul 28, 2:00 PM EDT	0	0
Jul 28, 2:20 PM EDT	0	0
Jul 28, 2:40 PM EDT	0	0
Jul 28, 3:00 PM EDT	0	0
Jul 28, 3:20 PM EDT	0	0
Jul 28, 3:40 PM EDT	0	0
Jul 28, 4:00 PM EDT	0	0
Jul 28, 4:20 PM EDT	0	0
Jul 28, 4:40 PM EDT	0	0
Jul 28, 5:00 PM EDT	0	0
Jul 28, 5:20 PM EDT	0	0
Jul 28, 5:40 PM EDT	0	0
Jul 28, 6:00 PM EDT	0	0
Jul 28, 6:20 PM EDT	0	0
Jul 28, 6:40 PM EDT	0	0
Jul 28, 7:00 PM EDT	0	0
Jul 28, 7:20 PM EDT	0	0
Jul 28, 7:40 PM EDT	0	0
Jul 28, 8:00 PM EDT	0	0
Jul 28, 8:20 PM EDT	0	0
Jul 28, 8:40 PM EDT	0	0
Jul 28, 9:00 PM EDT	0	0
Jul 28, 9:20 PM EDT	0	0
Jul 28, 9:40 PM EDT	0	0
Jul 28, 10:00 PM EDT	0	0
Jul 28, 10:20 PM EDT	0	0
Jul 28, 10:40 PM EDT	0	0
Jul 28, 11:00 PM EDT	0	0
Jul 28, 11:20 PM EDT	0	0
Jul 28, 11:40 PM EDT	0	0

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

Sign in (50%)
Connection (25%)
Multimedia (13%)
App Crashing (13%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Iowa City	Sign in	1 month ago
Hayward	App Crashing	2 months ago
Bristol	Sign in	2 months ago
Crewe	Connection	2 months ago
Omemee	Sign in	2 months ago
Perth	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 3 minutes ago
@zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?
Hempfy (@Hempfy_Swiss) reported 3 minutes ago
@GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄
AJ Podcast (@aj_podcast) reported 5 minutes ago
First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work
Kayla’s HiFi Club (@KaylaBlais2) reported 7 minutes ago
@zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update
Jérémy Vuillermet (@jvuillermet) reported 8 minutes ago
@stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options
MapPorn (@MapPornTweet) reported 10 minutes ago
So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.
binu (@binunijkumar) reported 18 minutes ago
@YashviSanghavi @zoom_us @Zoom Same issue
Anurag Debnath (@ADN_here) reported 19 minutes ago
@zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏
Dodo Rejoice Mission (@DodoMission) reported 22 minutes ago
@zoom_us elearn.nouedu2.login/ net
Leslie Truex, Literary Agent (@ltruex) reported 24 minutes ago
Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?
Dear Gay Journal (@GayAnnals) reported 24 minutes ago
@RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!
usableknowledge (@usableknowledge) reported 25 minutes ago
@zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.
Varadharajan K PhD (@VaradhKrish) reported 27 minutes ago
ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
Brighton West (@BrightonWest) reported 27 minutes ago
As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?
Luiz Henrique Fávaro (@luizhenrique_sf) reported 28 minutes ago
@labs_news @zoom_us "There has been a critical error on this website"
Nicole Marie 💛 (@NikitaMariaSays) reported 29 minutes ago
Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?
Gerard Strouth (@gstrouth) reported 32 minutes ago
Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail
Jo C (@JoCash888) reported 34 minutes ago
@zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!
Dmitry Gorbatov (@dmitry_gorbatov) reported 35 minutes ago
Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?
bson 👨🏼‍💻 (@b_son4) reported 39 minutes ago from Manteno, Illinois
@zoom_us fix your **** or @Xfinity fix your **** someone fix some ****
John Nash - Game theory, my theory. (@AntichristJebus) reported 41 minutes ago
@madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center
bernie westacott (@berniewestacott) reported 41 minutes ago
Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
Kelsey Knight (@kk2nite) reported 42 minutes ago
'@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation
Derek (@derekmajor) reported 47 minutes ago
@zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.
Sully Baseball (@sullybaseball) reported 48 minutes ago
What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?
Kat (@KatlandKat) reported 51 minutes ago
@dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help
Stephanie Liebergen (@NewsLiebs) reported 53 minutes ago
Hey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!
Melai (@lai1205) reported 54 minutes ago
@zoom_us please help me someone used my credit card to purchase a zoom account..
FunkyBob (@BunkyFob) reported 55 minutes ago
@zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!
Efforting (@CorreaToe) reported 60 minutes ago
I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.