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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 32% Sign in (32%)
  • 32% Connection (32%)
  • 23% App Crashing (23%)
  • 14% Multimedia (14%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Iowa City Sign in 7 days ago
Hayward App Crashing 21 days ago
Bristol Sign in 28 days ago
Crewe Connection 1 month ago
Omemee Sign in 1 month ago
Perth Connection 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • dmitry_gorbatov
    Dmitry Gorbatov (@dmitry_gorbatov) reported

    Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

  • Kishore59516918
    Kishore Kumar Das (@Kishore59516918) reported

    @zoom_us pliz help hindi that no inglis ispiking I am india .I am agri invest pliz help I kishore kumar das

  • _sena_eksi_
    sena (@_sena_eksi_) reported

    @pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺

  • felisa_reynolds
    Dr. Felisa Reynolds (@felisa_reynolds) reported

    Soooooo @zoom_us is down for us @Illinois_Alma?

  • OgaSodje
    Sodje (@OgaSodje) reported

    @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

  • Baatunibabag
    Krishan_ll.b rathI (@Baatunibabag) reported

    @zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726

  • vmbrasseur
    VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported

    @mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.

  • marileezafari
    Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported

    My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?

  • vroomjay
    bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported

    @zoom_us is zoom down? im still on the connecting page for over a minute.

  • derekmajor
    Derek (@derekmajor) reported

    @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

  • Raumpionier
    Raumpionier (@Raumpionier) reported

    @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

  • cherrymp
    Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿 (@cherrymp) reported

    … I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife

  • ShepEmma
    Emma Louise Sheppard (@ShepEmma) reported

    @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

  • nrmaharaj
    Nathan Maharaj 🦖 (@nrmaharaj) reported

    @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

  • juliamarygraham
    Julia Graham Ⓥ (@juliamarygraham) reported

    @WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.

  • DodoMission
    Dodo Rejoice Mission (@DodoMission) reported

    @zoom_us elearn.nouedu2.login/ net

  • HulaHeart_
    HulaHeart | Lianna (@HulaHeart_) reported

    @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

  • Siroberte
    Robert (@Siroberte) reported

    @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

  • LokeMark
    Mark Loke (@LokeMark) reported

    @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

  • mhamid86
    Mohammed Hamid (@mhamid86) reported

    @zoom_us hello, I took subscription for an month and that about to expire by edo of 11th May and before day end I cancelled the subscription but still I got charged for another month, can someone please help to check/provide clearity on this. Let me know for any details.

  • steveguffick
    Stephen Guffick (@steveguffick) reported

    @zoom_us Echo the last. Why wont you interact with customers that have problems

  • Trickstersworld
    Tony - Pod Guy - Groves (@Trickstersworld) reported

    Christ the @zoom_us customer service makes Eir look good.

  • Hempfy_Swiss
    Hempfy (@Hempfy_Swiss) reported

    @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

  • theipodteacher
    Jon Smith (@theipodteacher) reported

    For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

  • jordandeelight
    Jordan Tobin (@jordandeelight) reported

    @zoom_us I need to make a complaint regarding customer service, how can I direct this please?

  • andre_jacobs
    André Jacobs (@andre_jacobs) reported

    Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

  • kk2nite
    Kelsey Knight (@kk2nite) reported

    '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

  • Rixards_All
    Ricardo (@Rixards_All) reported

    @zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists

  • aj_podcast
    AJ Podcast (@aj_podcast) reported

    First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work

  • TeksinN
    Asrin Sah (@TeksinN) reported

    @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it