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Zoom down or not working? Current app problems and status

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 37% Connection (37%)
  • 33% Sign in (33%)
  • 13% App Crashing (13%)
  • 10% Multimedia (10%)
  • 3% Glitches (3%)
  • 3% Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Eye Connection 1 day ago
Crewe Connection 3 days ago
Crewe Connection 3 days ago
Hamden App Crashing 5 days ago
St Albans Sign in 6 days ago
Milwaukee App Crashing 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • mcrabtree100
    Marisa Crabtree (@mcrabtree100) reported from Los Angeles, California

    @zoom_us is there an outage? I just got kicked off a class and then half of my students were kicked out and couldn’t get back on. It happened at about 9:15am PST.

  • LeshellSmith
    LeShell Smith (@LeshellSmith) reported from Guntersville, Alabama

    @MikeFlynn55 @zoom_us Love this feature. Have you run into the problem if all users do not have the update or operating system it doesn’t work? I’ve been successful once trying this feature.

  • MichaelRippe
    Michael Rippe (@MichaelRippe) reported from Los Angeles, California

    Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button.

  • MichaelRippe
    Michael Rippe (@MichaelRippe) reported from Los Angeles, California

    Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button. #MSNBC2020 @DeadlineWH

  • annnurock
    Ann Nurock (@annnurock) reported from Cape Town, Western Cape

    @zoom_us your customer service is non existent. Do you ever respond to urgent queries?

  • annnurock
    Ann Nurock (@annnurock) reported from Cape Town, Western Cape

    @zoom_us I’ve tried but as usual no one responded. Honestly @zoom_us your customer service is THE worst I’ve ever known

  • ShiivamD
    -PanditJi- (@ShiivamD) reported from Pune, Maharashtra

    @zoom_us fell down 17% on @pfizer covid vaccine success trial. What an impact.which other stocks are going to come down?

  • jpodcaster
    Julian Prior (@jpodcaster) reported from Vancouver, British Columbia

    @zoom_us We have been on telephone hold now for 5 hours+ trying to speak to one of your account executives regarding an urgent licensing issue at our college that is affecting our instructors. Not cool.

  • StainesJohn
    John Staines (@StainesJohn) reported from Trumbull, Connecticut

    The irony subroutine in the alien computer simulation that is my life continues to glitch out: after @zoom_us fails for my 3rd class, I go out in my zoomteaching clothes for a powerwalk to reset my mind, get rained on, & return home with my headphones blaring Radiohead’s “Creep”

  • MpofuMpho
    Mpho Eland (@MpofuMpho) reported from Wednesfield, England

    @AppleSupport my AirPods Pro are giving me a problem with @zoom_us the mic is not working. I think it’s zoom because they work properly on FaceTime and other calls

  • one_by_two
    Atul Khatri (@one_by_two) reported from Mumbai Suburban, Maharashtra

    Help required - ever since upgraded Zoom yesterday my Zoom App not working. My laptop OS is Windows 10 pro and Zoom Version is 5.3.1(52879.0927) Help! @zoom_us

  • cindyvbosch
    Cindy VandenBosch (@cindyvbosch) reported from Brooklyn, New York

    @zoom_us Our community board wants to host public meetings via Zoom but we need automated captions to ensure ADA compliance. I read that such a service does exist. How do we enable them? Instructions on Zoom website are only for third-party or assigning someone to caption.

  • bs96_rathore
    Bhupendra Singh Rathore (@bs96_rathore) reported from Nagda, Madhya Pradesh

    @zoom_us I'm facing Error 104103 From last 15 days I tried Everything a Available online but can't solve this issue. I need to join with browser everytime; where nor I can record calls nor I can live stream. Please help!!

  • mike_bowler
    Mike Bowler (@mike_bowler) reported from Kelowna, British Columbia

    @tweetaleem @zoom_us “Law of Two Feet” already had problems and has been replaced in many open spaces with “Law of Mobility”. That alternate works just as well in a remote environment IMO.

  • thisislucy
    Lucy Jones (@thisislucy) reported from Wandsworth, England

    Is anyone amazing on @zoom_us stuff and able to help me... PLEASE! 🙏😿

  • KoushikRedBull
    Koushik Roy🇮🇳 (@KoushikRedBull) reported from Deoghar, Jharkhand

    In my cellphone vivo v9 dose not working virtual background in zoom meeting. Why? @zoom_us @Vivo_India

  • kaity_haley
    Kaity Haley (@kaity_haley) reported from Princeton Junction, New Jersey

    NEED HELP...how can I set up a webinar that students from two schools (2000+) can all watch. Apparently we do not have a @zoom_us account to support this and @GoogleForEdu now charges when it was free last year..have an entire wellness day planned and need the tech to support it

  • SalesLeaderTodd
    Keynote Speaker Todd Cohen, CSP (@SalesLeaderTodd) reported from Philadelphia, Pennsylvania

    I have Spent approximately four hours over the last two days trying to figure out all the changes @zoom_us has made which is making doing my business much more difficult. Time to find a new service. They have gotten #complacent and #CustomerService is lacking.

  • TT_Liverpool
    Transition Liverpool (@TT_Liverpool) reported from Liverpool, England

    @MikScarlet @zoom_us Can I ask what model? I find it hard to believe they're totally crap, but really need to know before I chuck a few hundred quid down the drain

  • NWCAVE
    NWCAVE (@NWCAVE) reported from Vancouver, Washington

    Hey @zoom_us we have a board meeting but having issues logging on...is #zoom down?

  • chgodby
    Chris Godby (@chgodby) reported from Cincinnati, Ohio

    @AlexBerenson @zoom_us No doubt. Massive rotation out of stay home stocks & into names that will benefit from back to normal. Carnival Cruise up 34%, AAL (American Air) up 15.8%, DIS (Disney) up 10%, MasterCard up 10%, LiveNation (concerts / events) up 23%. NFLX down 5%, ZM down 12%, Pelaton down 16%

  • loblady3
    xxx (@loblady3) reported from Dublin City, Leinster

    Ok @zoom_us I requested a RECEIPT. I got “ticket” to say I am in the system’ after my email request. Your customer service is nothing but disgraceful. You sent me a copy of my invoice 🙄this is a simple request.

  • curphey
    Mark Curphey (@curphey) reported from Tamalpais Valley, California

    @zoom_us won by simple friction free UX. Now turned on waiting rooms for all@meetings including previously scheduled series. Total time sync. Maybe time to look for something new that doesn’t slow team down.

  • dianezack1
    Diane H Zack (@dianezack1) reported from Upper Providence Township, Pennsylvania

    @ctangscience @zoom_us Not working yet.

  • MichaelRippe
    Michael Rippe (@MichaelRippe) reported from Los Angeles, California

    Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button. #MSNBC2020

  • Casablanca
    Phil Whitehouse (@Casablanca) reported from Mosman, New South Wales

    @Dunners @Snowbadger @zoom_us OK, I’ve given this much thought and I’ve narrowed it down to the following: Does Anybody Really Know What Time It Is? - Chicago Hanging On The Telephone - Blondie Tired Of Waiting For You - The Kinks

  • Madisonkmoreno
    Madison Moreno (@Madisonkmoreno) reported from Seattle, Washington

    @zoom_us I would love to be able to hide people with their video on, and to be able to pin at least like 3 friends to pull up the first page (soon school) pls help

  • mike_cecchini
    Michael J. Cecchini (@mike_cecchini) reported from Buffalo, New York

    @thehill Can someone in the @USSenate contact @zoom_us to help them out!

  • MikeFlynn55
    Mike Flynn (@MikeFlynn55) reported from Northampton, Massachusetts

    @Dsrussosusan @zoom_us Good point. I was thinking about it from a project perspective. For example, if different students worked on different problems, you could name each breakout group to correspond with specific problems. Then have students select the group that matches the problem they worked on.

  • gpgyanp
    ज्ञान प्रकाश श्रीवास्तव (@gpgyanp) reported from Jamshedpur, Jharkhand

    @zoom_us my internet connectivity is fairly good. Still only with zoom desktop app in my laptop, I am facing an error "Your internet connection is unstable". Can you please help?