Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• App Crashing (50%)
• Multimedia (25%)
• Sign in (25%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Multimedia	8 days ago
Leganés	App Crashing	28 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	3 months ago
Bristol	Sign in	3 months ago
Crewe	Connection	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wasim Ahmad (@wasim80) reported 3 seconds ago

  @zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  ✨HOPE 💫 (@alamas_295) reported 2 minutes ago

  Is zoom down or is it just my computer I haven’t been able to join two classes today???? @zoom_us

• 
  YASHVI SANGHAVI (@YashviSanghavi) reported 5 minutes ago

  @zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...

• 
  Kerrie Shelden (@kez1133) reported 9 minutes ago

  @theipodteacher @zoom_us All good. Thought it was a problem at my end

• 
  Tom Glasgow (@TomTalkinSports) reported 9 minutes ago

  @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

• 
  Scott Wells 🇺🇦 (@wellsology) reported 10 minutes ago

  Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.

• 
  Falk Dübbert (@falkduebbert) reported 12 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Dodo Rejoice Mission (@DodoMission) reported 20 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  Claire Masteller (@ccmasteller) reported 21 minutes ago

  @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 23 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  Amit Godbole (@amitGodbole) reported 23 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  Stone Pills (@AlinaPills) reported 23 minutes ago

  @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

• 
  Mai Somaa (@MaiSomaa) reported 24 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  Skull Lady, Annoying Libertarian (@skullady_malady) reported 26 minutes ago

  @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

• 
  Hendy (@henzet_79) reported 26 minutes ago

  @zoom_us hi, i cannot login to my zoom account

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 27 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  AJ Podcast (@aj_podcast) reported 31 minutes ago

  First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work

• 
  Christos Karamanolis (@XtosK) reported 33 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  VM (Vicky) Brasseur 💉⏳ (@vmbrasseur) reported 38 minutes ago

  @mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.

• 
  André Biernath (@andre_biernath) reported 41 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  FunkyBob (@BunkyFob) reported 46 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported 47 minutes ago

  @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

• 
  Dear Gay Journal (@GayAnnals) reported 50 minutes ago

  @RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!

• 
  Luiz Henrique Fávaro (@luizhenrique_sf) reported 50 minutes ago

  @labs_news @zoom_us "There has been a critical error on this website"

• 
  rachelle (@haddad_rachelle) reported 52 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  binu (@binunijkumar) reported 53 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Cherry M P, PhD :: Wear Your Mask, Please. 🙏🏿 (@cherrymp) reported 53 minutes ago

  … I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife

• 
  HulaHeart | Lianna (@HulaHeart_) reported 54 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  bernie westacott (@berniewestacott) reported 55 minutes ago

  Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 59 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?