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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (41%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection | |
| Redditch |
Glitches | |
| Leeds |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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catherine avadis
(@CaffrinA) reported
@zoom_us can someone help? I upgraded my plan but it's still basic???
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Anur Karaturk
(@ankaraturk) reported
@zoom_us I’m having trouble joining conference, I referenced, cleared cache, and reset then restarted and still having trouble
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Nic Raboy
(@nraboy) reported
@zoom_us are you aware of the problem your software is having on Big Sur when trying to share a screen when there are multiple monitors present? The share freezes unless the laptop is undocked.
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Iain Fletcher
(@IainFletcher8) reported
@lecanardnoir @zoom_us But the analogy to Zoom isn’t National Grid, it’s Geoffs Phone Charging Hut. It’s a service that runs on the infrastructure not the infrastructure itself. Personally I don’t want govt telling private businesses who they have to have as customers. Discrimination laws aside.
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Iain Fletcher
(@IainFletcher8) reported
@lecanardnoir @zoom_us I still think your analogy is off. All web services provide a communication service, that’s what the internet is. You’d have to expand the definition of carrier to be anything that uses the internet. Zoom isn’t the one moving the packets, that’s the ISP.
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Neil Makhija
(@NeilMakhija) reported
The biggest annoyance for teaching on @zoom_us is that I can't easily share or have everyone in the seminar watch the same video (whether youtube or on my computer). This should be an easy fix and be helpful to so many people.
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Jamie
(@GreySkySaturday) reported
@zoom_us It is a google account, so I have access to it, but I would prefer not to have everything linked together. Now please help me change my password 😡
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Le Canard Noir
(@lecanardnoir) reported
@IainFletcher8 @zoom_us I disagree. And the article explains why. It provides a communication service - end to end. It is simply that legislation has been so slow in recognising how people use comms services. Landlines are heavily regulated - but are not just used any more.
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JB (still at home)
(@JVMeter) reported
@zoom_us apparently zero customer service available?? I have a billing issue and there is no way to resolve it on your website. An email I sent to Support was met with an autoreply, no answer.
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danny 🌸🍃
(@daniellemgreene) reported
I need @zoom_us to listen up. Plz create a function where I can turn down the volume of my zoom w/o adjusting the sound on my actual computer. Confused? See YouTube, Spotify, etc. Sincerely, me as I try to listen to something else while pretending to listen to ppl talkin on zoom
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grace
(@gracesobrin) reported
@zoom_us please fix zoom for linux we can't live like this anymore
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LBMenefee
(@LBMenefee) reported
@zoom_us @AnitaSrkian That won't work..... I am an "attendee" in most Zoom meetings. Please fix it so that there is a CC button on ALL Zoom meeting rooms. This is unacceptable!
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🧜🏽♀️
(@_glambih) reported
@zoom_us why is my camera automatically turned on when I log onto sessions? Fix that .
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Ana Milana 📚💻🙋🏻♀️
(@ana_milana_) reported
@evrimu @zoom_us @virginmedia I’m having a very similar issue. Some websites work but others don’t and for the irony of that, the virgin media website doesn’t work either. I’m in north London. Virgin, any updates on that? When will this be solved? #virginbroadbanddown
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Dr. Simone A. Douglas-Green
(@DrSimoneDouglas) reported
I have a challenge for the engineers/computer scientists @zoom_us . Out of necessity, we have existed in a virtual space for nearly a year. Why is "Zoom bombing" still a problem? Unacceptable. On behalf of the 175+ traumatized HS students and staff members, please fix it. (6/n)
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Fozznaut
(@fozznaut) reported
@JaneLSumner @zoom_us fix this! Teachers are sick of being constantly frustrated
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🧬 Sara
(@sesiegler) reported
@zoom_us I don’t use your app. My company and I have some serious issues with one of your investors (Patrick Soon-Shiong), and I have cyber security concerns in this context. Thus, I can only use your desktop client.
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Adam Probolsky
(@AdamProbolsky) reported
@levie I wish @box moved at the speed of @zoom_us? As soon I think of fix or innovation it’s already in their next weekly update.
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ben
(@evrimu) reported
@zoom_us is not working with @virginmedia broadband in London! My children have to login to zoom for online lessons. It is ridiculous!
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Kris Gohl
(@krisgg8) reported
@zoom_us Does anyone know how to get help from a human @zoom? This chatbot is NOT helping!! #zoom
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Toni G Hilliker
(@troubledspirits) reported
@JamesCraigmyle @Skype @zoom_us lol before i get into trouble i was talking about the doggo
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Zaryab Shahid
(@zaryab_94) reported
Does @MicrosoftTeams require a lot of processing power and slows down the computer during meetings? @zoom_us doesn’t do that for me. @AcademicChatter
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Alana Sheeren
(@alanasheeren) reported
. @zoom_us Super disappointed in your customer service for kids who have basic accounts so they can attend school.
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Barbara Bond-Actor and Voice Talent
(@BarbBondVO) reported
Alright, I've a perplexing issue in #Zoom. Two of us were testing a background. Mine was all black, like the original image (logo on black background). Hers had just the logo in the center, and grey bars on either side. Anyone know why the cropping? @zoom_us, any insight?
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T Rosato
(@TRosato2) reported
@zoom_us Why do school use you for any platform when a student can’t even reach out for help. Your “support” section is the absolute worst! I need help getting a record of my sons past zoom meetings because the school marks him absent as I see him there. Maybe you can really help
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Scott
(@MScott999) reported
@zoom_us I am running 5.5.2 and cannot clear reactions —that is how I discovered the problem—there were participant reactions I can not clear.
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Accidental CISO
(@AccidentalCISO) reported
Why is the @zoom_us integration with @google's GSuite so terrible? I was so spoiled by the Outlook plugin.
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Manny Fernandes
(@manuelfernandes) reported
It's so sad to see @zoom_us conferences crashed by terrible people all the time! This #zoombombing is unacceptable in this day and age.
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rocky
(@brokeboiiiii) reported
@zoom_us i am incredibly frustrated with your customer solutions. theres no customer contact center to help me figure out why my password to join meetings won't work when its absolutely correct..
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David Reader
(@davidareader) reported
@CCIE57654 @zoom_us It occurs to me I should be slightly less unhelpful Upgrade from (I think) 5.4.9 to 5.5.2 Always worked fine before Using an i5 2.5Ghz, which although old ought still to be plenty .. afterall, a lowly android tablet & chromebook have never given me trouble when I've used them