Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (40%)
• App Crashing (20%)
• Sign in (20%)
• Multimedia (16%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	16 days ago
Coventry	Sign in	20 days ago
San Carlos	Multimedia	24 days ago
Conshohocken	Connection	24 days ago
Cranberry Township	Connection	29 days ago
Swadlincote	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary Rinaldi (@soulcarousel) reported 19 seconds ago

  . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

• 
  Melissa Milner (@melissabmilner) reported 40 seconds ago

  @zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.

• 
  Robert (@roboticdinosaur) reported 56 seconds ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  William "Half-vaxxed" Brooks (@wcbdata) reported 4 minutes ago

  @tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.

• 
  Alana Sheeren (@alanasheeren) reported 5 minutes ago

  @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

• 
  MapPorn (@MapPornTweet) reported 7 minutes ago

  So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

• 
  slow-moving apocalypse (@sarahflorman) reported 7 minutes ago

  @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 8 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  Kelsey Knight (@kk2nite) reported 9 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Mark Loke (@LokeMark) reported 10 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  Bronwen (@Bronwen6720) reported 13 minutes ago

  @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

• 
  Alfredo Canziani (@alfcnz) reported 18 minutes ago

  @zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.

• 
  Christos Karamanolis (@XtosK) reported 23 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 23 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  Tiffani Ashley Bell (@tiffani) reported 26 minutes ago from Stanford, California

  She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.

• 
  Brighton West (@BrightonWest) reported 27 minutes ago

  As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?

• 
  Andrew J. Moodie (@MoodieStrat) reported 33 minutes ago

  is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

• 
  HulaHeart | Lianna (@HulaHeart_) reported 33 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  stevebermeo (@stevebermeo) reported 38 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Robert (@Siroberte) reported 39 minutes ago

  @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

• 
  PinayKeto (@PinayKeto) reported 43 minutes ago

  @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

• 
  Keith Lee (@KeithRichardLee) reported 45 minutes ago

  @bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub

• 
  Ann Lee (@leeannindonesia) reported 46 minutes ago

  @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

• 
  Zafi (@BanuZafi) reported 47 minutes ago

  @zoom_us i need a help

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 49 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  Ray Carroll (@raycarroll55) reported 49 minutes ago

  @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈

• 
  FunkyBob (@BunkyFob) reported 54 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  Michael MoneyMike Arizmendez-Valderaz (@dreamcatchermja) reported 56 minutes ago

  @Reuters Well what coindink. I'm experiencing technical difficulties with my @zoom_us in The Rio Grande Valley Of Texas. That's okay, I don't need it until I tear up some @MartinMartian72 corporate gangsters in court. So Zoom can fix their glitches before the Summer.

• 
  Jon Smith (@theipodteacher) reported 56 minutes ago

  For those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.

• 
  bernie westacott (@berniewestacott) reported 57 minutes ago

  Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!