Zoom status: messaging issues and outage reports
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Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Connection (39%)
- App Crashing (22%)
- Sign in (22%)
- Multimedia (17%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Iowa City
|
Sign in | 8 days ago |
|
Hayward
|
App Crashing | 22 days ago |
 Bristol
|
Sign in | 29 days ago |
|
Crewe
|
Connection | 1 month ago |
 Omemee
|
Sign in | 1 month ago |
 Perth
|
Connection | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Tonks (@RobOfTheTonks) reported@bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.
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MattBling (@saxeeosayande) reported@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
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Dmitry Gorbatov (@dmitry_gorbatov) reportedLooks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?
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Falk Dübbert (@falkduebbert) reported@bbrundert @Logitech @zoom_us With Catalina: no problems.
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Krishan_ll.b rathI (@Baatunibabag) reported@zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726
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bernie westacott (@berniewestacott) reportedHello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
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Leigh (@j15ldw) reported@zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?
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Leslie Truex, Literary Agent (@ltruex) reportedDo any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?
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adechian (@adechian) reported@zoom_us I'm not receiving two factor authentication code, please help
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Doug McRae (@dougmcrae) reported@zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!
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Wasim Ahmad (@wasim80) reported@zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
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Mai Somaa (@MaiSomaa) reported@zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page
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Dimitrios Fytanidis (@dfytanid) reported@MoodieStrat @zoom_us Yeap... :( Same errors here..
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Skull Lady, Annoying Libertarian (@skullady_malady) reported@zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.
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André Jacobs (@andre_jacobs) reportedHey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.
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Anurag Debnath (@ADN_here) reported@zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏
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brO (@hallelujah03041) reported@ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏
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TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reportedCan we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.
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Derek (@derekmajor) reported@zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.
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slow-moving apocalypse (@sarahflorman) reported@zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?
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Claire Masteller (@ccmasteller) reported@MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?
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Zafi (@BanuZafi) reported@zoom_us i need a help
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André Biernath (@andre_biernath) reported@BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.
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Lil The Kreative (@Lil_the_kreativ) reportedTo all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.
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Tiffani Ashley Bell (@tiffani) reported from Stanford, CaliforniaShe was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.
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INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported@zoom_us are your servers down. We can’t log in - MIAMI,FL
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Nitin Jain (@nitinjaipur433) reported@zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry
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Keith Lee (@KeithRichardLee) reported@bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢
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Jeremy Angoff (@MyTakeOnIt) reported@zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?
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Ivan Reid (@theivanreid) reported@Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!