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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (41%)
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Sign in (32%)
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App Crashing (14%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Karlsruhe |
App Crashing | |
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Marisa
(@mshu8) reported
@zoom_us Like the update but big problem: why can't I see that someone joined the waiting room if I am in a breakout room. I used to be able to.
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Sannah Gulamani
(@soaringsan) reported
@gab_hodge @linasigns @zoom_us Hmm I could try that but difficult if session is interactive? Or if interpreters need to clarify something with me whilst presenting? It seems not a host issue or gallery issue from what we've tested so far.
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pattirullo
(@pattirullo) reported
@zoom_us I have been on hold for over an hour trying to get help on my zoom account - no answer Then Spent another hour trying to find an email so I can email someone both my account numbers to try and get help it’s horrible customer service
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Dr. Lina Hou
(@linasigns) reported
@gab_hodge @zoom_us @soaringsan I can work with one device too. My biggest problem is that I have no way of viewing my presenter’s notes so I read them on a separate device. 😬
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Kelly 🏳️🌈
(@CarolinaGothic) reported
@zoom_us Why update so pining a video knocks out the spotlight?!?! What's even the point of separating them if the host can't spotlight one video for other people to see and pin a different video for themselves?? Now I cant pin my student while spotlighting my doc cam!! Fix it!!
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Max
(@lastGen_Gamer) reported
@zoom_us fix your web browser app! It randomly selects an audio output device from time to time
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allan hale jr
(@albierockstar) reported
@zoom_us is sOoO secure. My wife just had a call with her doctor. When it was over, she put her phone down. A few minutes later, heard her doctors voice saying hello from her pocket, along with a stranger. How tf?
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Vignesh Sridhar
(@vigneshsridhar) reported
from
Fremont, California
@SlackHQ might be down but @zoom_us @Outlook is not, move on guys! #ManagerMindset
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Britteny D. Hyslip
(@BrittSlips16) reported
Hey @zoom_us my boss has been on with your IT department for FOUR HOURS and they can’t seem to help us... why are we paying to use your services?!?! They just had us purchase a 2nd license that they won’t help us assign to a user. 🙄
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Jar Hanks
(@HanksJar) reported
@zoom_us customer service sucks please don’t user zoom anymore #zoom #CustomerService #CustomerExperience
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Jar Hanks
(@HanksJar) reported
Hey @zoom_us your customer service SUCKS!! #CustomerService #CustomerExperience #zoom
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danmaccarone
(@danmaccarone) reported
@srcasm @catmhernandez @zoom_us i just keep the participants tab open until everyone's in. Otherwise, I would be TERRIBLE at this.
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Vignesh Sridhar
(@vigneshsridhar) reported
from
Fremont, California
If @SlackHQ is down, dont complain. Move on and collaborate using @zoom_us @Outlook 🤔#ManagerMindset
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Jar Hanks
(@HanksJar) reported
@zoom_us your customer service sucks! #CustomerService #CustomerExperience #zoom
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quarantina
(@strawnarryjam) reported
@zoom_us Hi my account has somehow disabled my raise hand function and the button does not even appear. My meeting hosts are also unable to solve the issue. Can you fix this?
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tater twat hot dish
(@charliabartl) reported
hey @zoom_us do you wanna go down next aha 🙈
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Min.Tony
(@tonedotcom_) reported
@zoom_us when I am in a meeting and want to share Music or computer sound only, I no longer have that option how can I fix this?
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Valerie McNamara
(@ValerieMcN) reported
@zoom_us I have a basic account. I am not able to use my Bluetooth headphones with Zoom on Portal. Others seem to be having the same issue. Is there any fix on the way?
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James Gluz
(@JamesGluz) reported
if @zoom_us auto transcribed the sessions and you could search your recorded sessions for specific keywords and then just jump to the different times with an arrow. I would pay for that service. I do High ticket sales/consulting calls.
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allisonb
(@irl) reported
slack is down. now im just waiting for the collapse of @zoom_us and @Outlook. it’s still early you can do it
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James Lee
(@jamesj1ee) reported
having a tough day back at work with both @NotionHQ and @SlackHQ down... I just hope @zoom_us doesn't go down!
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Josh Merfeld
(@Josh_Merfeld) reported
@AshwDeshpande @zoom_us I didn’t use to have a problem. This is new :(
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Col🏴
(@c_l84) reported
@Scottishyogaboy @zoom_us Technical issues?
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Alanna
(@SouthLondonGirl) reported
Does anyone else I know use this feature, can anyone else help us? We've had to massively reduce our face-to-face services and we know people are very isolated, all contact helps. The option has just dropped off the interface. @zoom_us
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Chinmay Bhattar
(@geekgunda) reported
@zoom_us would see some unexpected spike in chat traffic today as @SlackHQ continues to stay down. Has anyone else temporarily switched the chat platform as well?
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Siwalik Mukherjee
(@siwalikm) reported
@SlackHQ is down for the last one hour. Now just @zoom_us needs to be down and we can call it a holiday🤞
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Alanna
(@SouthLondonGirl) reported
Hello @zoom_us: at my work (skint charity) we have an audio add-on so we can connect to members via their landline and they can join in groups etc. BUT it hasn't worked for a month, customer service advice doesn't work and we are stuck.
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🌎
(@noivoire) reported
.@zoom_us praying y’all website/app goes down for the next 3 weeks 🙏🏿
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Brian Vinson
(@brianvinson) reported
I’m betting @zoom_us sees a spike in their chat being used since @SlackHQ is having issues today.
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Sumit Gupta
(@sumitngupta) reported
So many habitually late people panicking that they can't say they're going to be late for a @zoom_us call because @SlackHQ is down... and will now show up on time.