Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• App Crashing (50%)
• Multimedia (25%)
• Sign in (25%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Multimedia	6 days ago
Leganés	App Crashing	26 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	3 months ago
Bristol	Sign in	3 months ago
Crewe	Connection	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dimitrios Fytanidis (@dfytanid) reported 2 minutes ago

  @MoodieStrat @zoom_us Yeap... :( Same errors here..

• 
  William "Half-vaxxed" Brooks (@wcbdata) reported 3 minutes ago

  @tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.

• 
  Efforting (@CorreaToe) reported 3 minutes ago

  I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

• 
  Ray Carroll (@raycarroll55) reported 5 minutes ago

  @LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈

• 
  usableknowledge (@usableknowledge) reported 8 minutes ago

  @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

• 
  Robert (@roboticdinosaur) reported 8 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  Raumpionier (@Raumpionier) reported 10 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  FunkyBob (@BunkyFob) reported 14 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  Anurag Debnath (@ADN_here) reported 18 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  AGU_EPSP (@AGU_EPSP) reported 22 minutes ago

  @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

• 
  Bjoern Brundert (@bbrundert) reported 23 minutes ago

  Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

• 
  Mahendra Lama (@Mahendr53828703) reported 24 minutes ago

  @zoom_us @Zoom Please help me please my realy many probelam please help me

• 
  Ankit Sharma (@ankit10sharma) reported 25 minutes ago

  Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.

• 
  Nelson Cardona (@nelcarana) reported 29 minutes ago

  @zoom_us I AM HELP ME

• 
  MattBling (@saxeeosayande) reported 30 minutes ago

  @zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.

• 
  Matthew Magbee (@mmagbee) reported 31 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Laura Ciriani (@LauraCiriani) reported 31 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported 32 minutes ago

  @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

• 
  bernie westacott (@berniewestacott) reported 34 minutes ago

  Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

• 
  Stephen Guffick (@steveguffick) reported 37 minutes ago

  @zoom_us Echo the last. Why wont you interact with customers that have problems

• 
  Asrin Sah (@TeksinN) reported 38 minutes ago

  @zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it

• 
  Jerome Klodzinski (@t04f) reported 40 minutes ago

  @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

• 
  Mary Rinaldi (@soulcarousel) reported 42 minutes ago

  . @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.

• 
  Juan Pablo Rodas (@juparopla) reported 42 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  rachelle (@haddad_rachelle) reported 53 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  Ricardo (@Rixards_All) reported 56 minutes ago

  @zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists

• 
  John Nash - Game theory, my theory. (@AntichristJebus) reported 59 minutes ago

  @madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center

• 
  bson 👨🏼‍💻 (@b_son4) reported 59 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  sam darshan (@samdarshan97) reported 60 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Zafi (@BanuZafi) reported 60 minutes ago

  @zoom_us i need a help