Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• App Crashing (40%)
• Sign in (40%)
• Multimedia (20%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Multimedia	5 days ago
Leganés	App Crashing	24 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	3 months ago
Bristol	Sign in	3 months ago
Crewe	Connection	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ivan Reid (@theivanreid) reported 43 seconds ago

  @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

• 
  bernie westacott (@berniewestacott) reported 4 minutes ago

  Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

• 
  Jerome Klodzinski (@t04f) reported 7 minutes ago

  @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

• 
  Bjoern Brundert (@bbrundert) reported 9 minutes ago

  Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

• 
  HOURLY LIFE of Fred Campos (@FredsDaily) reported 12 minutes ago

  10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

• 
  Emma Louise Sheppard (@ShepEmma) reported 14 minutes ago

  @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

• 
  Lekia Prosper (@LekiaProsper) reported 17 minutes ago

  @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

• 
  kumiko s (@mutukik) reported 17 minutes ago

  @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

• 
  ObserverHerb (@observerherb) reported 18 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  Daniel Carmona (@DanielC85829866) reported 23 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  Dr. Felisa Reynolds (@felisa_reynolds) reported 24 minutes ago

  Soooooo @zoom_us is down for us @Illinois_Alma?

• 
  Kerrie Shelden (@kez1133) reported 24 minutes ago

  @theipodteacher @zoom_us All good. Thought it was a problem at my end

• 
  Varadharajan K PhD (@VaradhKrish) reported 28 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  Anurag Debnath (@ADN_here) reported 30 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  binu (@binunijkumar) reported 31 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Kanadatreff (@Kanadatreff) reported 39 minutes ago

  @sarahflorman @zoom_us Try the login with the Zoom client!

• 
  rachelle (@haddad_rachelle) reported 41 minutes ago

  @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

• 
  Robert Clark (@bostonbobby617) reported 41 minutes ago

  Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

• 
  Adam J. Blust (@adamblust) reported 42 minutes ago

  Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

• 
  Matthew Magbee (@mmagbee) reported 42 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  Luiz Henrique Fávaro (@luizhenrique_sf) reported 43 minutes ago

  @labs_news @zoom_us "There has been a critical error on this website"

• 
  Sully Baseball (@sullybaseball) reported 45 minutes ago

  What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?

• 
  Karim Khader Ⓥ (@karimskhader) reported 45 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Dear Gay Journal (@GayAnnals) reported 50 minutes ago

  @RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!

• 
  Dharmadhikarii (@G_Dharmadhikari) reported 51 minutes ago

  @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

• 
  sena (@_sena_eksi_) reported 55 minutes ago

  @pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺

• 
  Mai Somaa (@MaiSomaa) reported 55 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  Kelsey Knight (@kk2nite) reported 55 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  John D Brownlie (@johndbrownlie) reported 56 minutes ago

  Somehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning

• 
  Rahul k (@rahul061993) reported 58 minutes ago

  @Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us