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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 01/20/2025 21:15

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  1. Connection (64%)

    Connection (64%)

  2. App Crashing (12%)

    App Crashing (12%)

  3. Sign in (12%)

    Sign in (12%)

  4. Messaging (6%)

    Messaging (6%)

  5. Glitches (3%)

    Glitches (3%)

  6. Video (3%)

    Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAllentown App Crashing
MexicoMonterrey Sign in
United StatesLigonier Video
United StatesKnoxville Sign in
SingaporeSingapore Connection
IndiaGuwahati Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • nambiar_kj Jagadeesh Kuppadakat (@nambiar_kj) reported

    @zoom_us We are facing some issues with the existing zoom account. Alreday sent couple of mails but no response, can you pls look into this?

  • indentmarketing Indent Marketing (@indentmarketing) reported

    @zoom_us it seems there is a major issue - any news?

  • neodada7 Neo Dada (@neodada7) reported

    @zoom_us I sent you an email to cancel and request a refund as your service does not meet my expectations. You sent me a reply saying you'd contact me. Still waiting. It's a fraud.

  • cr_boron Cait 😷 (@cr_boron) reported

    JUST KIDDING @zoom_us it is not working now because all of the webinar registrants are emailing me saying THEY CAN'T GET INTO THE COURSE. *cries in zoom*

  • manville71 Dr. Sarah🧍🏻‍♀️👩🏻‍🤝‍👩🏼 (@manville71) reported

    I need help figuring out how to play videos for students over @zoom_us so they can actually hear them. I had @JeffSpeckFAICP all lined up to go and was stoked, and when I “share screen” none of the students could hear. Total technology swing and a miss. #edtech #remotelearning

  • InFullBloomUS (((Naomi Bloom))) (@InFullBloomUS) reported

    Is @zoom_us experiencing an outage? Scope? Duration?

  • AegisSales Blake Dowling (@AegisSales) reported

    @adfritz @zoom_us @MicrosoftTeams It’s like “red alert” - Bob is on mute! Someone help him please!!! Boooob!!!!!

  • BarTest1 BarTest (@BarTest1) reported

    @JaneFriedman @zoom_us seeing it in UK...same issue and message

  • hillarylynch Hillary Lynch (@hillarylynch) reported

    Hey @zoom_us could you please plan an outage tomorrow? Seems the only way my kids will get a snow day 😭

  • AeroDayzi Cathie (@AeroDayzi) reported

    Help me, please @zoom_us! I'm getting an error page on all of my webinar registration links. Biggest webinar of my career coming up on Thursday, here! Need people to be able to register!

  • SocialTeaV SocialTeaV (@SocialTeaV) reported

    @zoom_us please check if your microphones can be taken hostage by hackers to control computers and to gain access? @avast_antivirus your new version has problems?

  • AJosuua Afolabi Josuua (@AJosuua) reported

    @hannahathaway @zoom_us Unfortunately for me I had the same issue too... I contacted support for a week but it was useless not until I got referred to@ethical_tools on instagram who helped me recover my account... Be sure to send them a DM now to get your account recovered...

  • dadofcats Dadofcats (@dadofcats) reported

    @sidharthlala1 @zoom_us Any resolution to this issue?

  • hannahathaway bells (@hannahathaway) reported

    @zoom_us please please help! Dance studio business having to close due to zoom account being hacked. Can’t call as have no meeting code and can’t do anything as hacker has changed email address. #SOS #SAVEUSPLEASE

  • FozzyBearPDX Fozzy Bear (@FozzyBearPDX) reported

    @zoom_us @sidharthlala1 I submitted a ticket also same error

  • neodada7 Neo Dada (@neodada7) reported

    @zoom_us no post sale service. It's a fraud!

  • hannahathaway bells (@hannahathaway) reported

    @zoom_us Still no answer! Business on hold please help

  • kolt Koltov (@kolt) reported

    Hey @zoom_us - I am thinking something broken on your API server - please fix urgent. Thanks.

  • CarvajalF FCarvajal (@CarvajalF) reported

    anyone having issues w @zoom_us #Zoom today???

  • colinrobbins Colin Robbins (@colinrobbins) reported

    Anyone else having issues with @zoom_us from the UK? Seems the platform is down?

  • hannahathaway bells (@hannahathaway) reported

    Zoom zoom zoom shake the room!!! Pump it up pump it up come on now! ZOOM where are you? @zoom_us small business ceased work as zoom account hacked, bank account emptied and no more classes! Email changed, no help where are you?! #zoomclasses #zoomfail #helpIneedsomebody

  • adeleaston Adele Aston (@adeleaston) reported

    @zoom_us @okta Is zoom up and running? Was told global outage?

  • ChuckHall Chuck Hall (@ChuckHall) reported

    @v_bonacci @zoom_us I just tried to chat with support on this. They disconnected from me before addressing the issue. I suspect they're getting bombed by all of us trying to figure it out. Hope they fix soon!

  • Rushpin1 Rushpin (@Rushpin1) reported

    @sidharthlala1 @zoom_us Got the same issue😱 not a good moment for this!! @zoom_us

  • TotallyNotLazy Nathan (@TotallyNotLazy) reported

    @zoom_us How can I control what contacts see? I've had issues of my phone number being leaked.

  • meigs Meighan O’Toole (@meigs) reported

    @sidharthlala1 @zoom_us Can you confirm is Zoom is having intermittent issues? We are also getting errors for our webinar.

  • AJosuua Afolabi Josuua (@AJosuua) reported

    @hannahathaway @zoom_us Unfortunately for me I had the same issue too... I contacted support for a week but it was useless not until I got referred to@ethical_tools on instagram who helped me recover my account... Be sure to send them a DM now to get your account recovered...

  • brynmdhughes Bryn Hughes (@brynmdhughes) reported

    @godoymusic @zoom_us Would really help if you could do something like watch party

  • jakehparrott Jake Parrott (@jakehparrott) reported

    @WillRDee @zoom_us getting the same error

  • ischafer Ian Schafer (@ischafer) reported

    For those of you who have been trying to get into @Kindred's DEI webinar today, you're not alone. @zoom_us is having network-wide Webinar issues and we're dealing with them too. We be rescheduling this session for a day/time ASAP.