Zoom status: messaging issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Sign in (36%)
- Connection (36%)
- Multimedia (18%)
- App Crashing (9%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Iowa City
|
Sign in | 28 days ago |
|
Hayward
|
App Crashing | 1 month ago |
 Bristol
|
Sign in | 2 months ago |
|
Crewe
|
Connection | 2 months ago |
 Omemee
|
Sign in | 2 months ago |
 Perth
|
Connection | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Kerrie Shelden (@kez1133) reported@theipodteacher @zoom_us All good. Thought it was a problem at my end
-
Rahul k (@rahul061993) reported@Zoom Hi All, I could experience a issue on this platform today which seems to be strange where while connecting a bluetooth headphone via this application makes the video conference lagging! If someone experience the same!? -from india @zoom_us
-
Leslie Truex, Literary Agent (@ltruex) reportedDo any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?
-
binu (@binunijkumar) reported@YashviSanghavi @zoom_us @Zoom Same issue
-
Julia Graham Ⓥ (@juliamarygraham) reported@WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.
-
Wasim Ahmad (@wasim80) reported@zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
-
Robert (@roboticdinosaur) reported@zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)
-
Varadharajan K PhD (@VaradhKrish) reportedok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
-
Adam J. Blust (@adamblust) reportedHey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!
-
Falk Dübbert (@falkduebbert) reported@bbrundert @Logitech @zoom_us With Catalina: no problems.
-
eelke (@esctec_nl) reported@zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out
-
Asrin Sah (@TeksinN) reported@zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it
-
Lorena M. Olaya A. (@L0laya) reported@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time
-
Robert Clark (@bostonbobby617) reported@LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help
-
William "Half-vaxxed" Brooks (@wcbdata) reported@tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.
-
Ann Lee (@leeannindonesia) reported@PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.
-
Mark Loke (@LokeMark) reported@zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?
-
Stephen Guffick (@steveguffick) reported@zoom_us Echo the last. Why wont you interact with customers that have problems
-
Tom Glasgow (@TomTalkinSports) reported@zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.
-
Ómid M. (@moids) reported@pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.
-
Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported@zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!
-
Sully Baseball (@sullybaseball) reportedWhat is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?
-
sena (@_sena_eksi_) reported@pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺
-
Tim Gray (@timgray101) reported@zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.
-
Kishore Kumar Das (@Kishore59516918) reported@zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india
-
Alana Sheeren (@alanasheeren) reported@zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.
-
Dmitry Gorbatov (@dmitry_gorbatov) reportedLooks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?
-
PinayKeto (@PinayKeto) reported@LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....
-
André Biernath (@andre_biernath) reported@BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.
-
taylorpineiro (@taylorpineiro) reportedHelp @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.