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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (33%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Connection | |
 Melbourne |
Connection | |
| Melbourne |
Connection | |
| City of London |
App Crashing | |
 Grande Prairie |
Sign in | |
| Sydney |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Cole Klubek
(@CoachKlubek) reported
from
Laramie, Wyoming
It was bound to happen eventually, @zoom_us dropped in the middle of me teaching. Had a good run, 20+ weeks with no issues. Let’s start the counter over again 👍🏻
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afcl6
(@afcl6) reported
@zoom_us Have there been any issues with the Surface and Zoom. The camera works fine in other apps but not in Zoom.
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rocky
(@brokeboiiiii) reported
@zoom_us i am incredibly frustrated with your customer solutions. theres no customer contact center to help me figure out why my password to join meetings won't work when its absolutely correct..
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James A. Gardner
(@jamesagardner) reported
from
Brookline, Massachusetts
@Sally_bak_ @juniperresearch @zoom_us Your signup process is broken. 🙁
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Arthur〘Wear a mask, stupid.〙
(@KingArthurHS) reported
@metraux_julia @zoom_us It's not ableist this Zoom, a free service, doesn't have every feature you want. If this is happening at work, your employer should be paying for pro Zoom that has captioning. If this is an issue with personal usage, encourage your friends to switch over to Google Meet?
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MALIBU
(@_ubilaM) reported
@zoom_us Hello. I can't find the option to "highlight" meeting participants in the new Zoom update. can you help me?
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Rasmus Schultz
(@mindplaydk) reported
hey @zoom_us could you do something to fix the participant order in the zoom client? it appears to be random. this is inconvenient when doing an online SCRUM stand-up. You can't simply pass to the person on your right, you have to memorize who has already spoken. 😐
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Realitiaholic
(@KaysarMrs) reported
@ShelbyTalcott @zoom_us needs to fix this. Too many instances
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Yvonne M - #YourAgileHome
(@agileyvonne) reported
@metraux_julia @zoom_us To be honest, I hadn’t thought about it but it would also be useful to someone like me who has auditory processing issues.
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Paul Harvey
(@coachfoxy21) reported
@metraux_julia @zoom_us @NAD1880 Please follow this up to address our latest problem with Zoom on a closed closed issue (lets produce a new ADA lawsuit if you guys can do that)
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Lainey-bluexx
(@BluexxLainey) reported
@zoom_us Why remind me of the error code 103033 and can't join the meeting
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Ray Ricky Rivera
(@RayRickyRivera) reported
My kids 1st grade Zoom class is now being “hacked” by unknown outsiders. Someone gained access to the chat & used a screen name of one of the students & started sending DM’s to the kids. Has this been an issue recently? @zoom_us
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sammy
(@shampainsam) reported
it’s been almost a year in quarantine and y’all still draining my laptop battery like it’s your job. Fix that @zoom_us
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Karri Saarinen
(@karrisaarinen) reported
@zoom_us Basically, I need to try setting every setting on and off to figure out what would work? I tried re-installing, didn't help. This started happening few weeks ago. I can go 5-15mins and then it freezes
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ben
(@evrimu) reported
@zoom_us is not working with @virginmedia broadband in London! My children have to login to zoom for online lessons. It is ridiculous!
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🍁
(@AutumnAfar) reported
@zoom_us should maybe look at having the ‘raised hand’ time out after a while… everyone forgets to put them down lol
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Marcos Ortiz
(@marcosluis2186) reported
@karrisaarinen @zoom_us There is a very good solution to that problem: Chat with @ryanbonnici
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Karri Saarinen
(@karrisaarinen) reported
Anyone has the issue and found a fix to where @zoom_us screensharing freezes after 5-10mins? Restarting the screen sharing doesn't work either.
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Coach Luigi
(@ForTheKidsMayne) reported
@zoom_us your customer service is non-existent. I haven’t been able to get ANY help unlocking my account because I don’t have a Host key. I can’t access my host key, BECAUSE MY ACCOUNT IS LOCKED. You would think such a large corporation could afford some help desk techs.
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Ken Templeton
(@kentempletonela) reported
The private chat in #zoom breakout rooms hasn't been working in my classes yesterday and today. I swear it worked in the past--anyone experience this and have a fix? @zoom_us #edchat
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🌼Amalia🌼
(@amalia_story) reported
@zoom_us Hello.. can I ask if there's an error code appeared 103033, what we can do to solve this problem?
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Tam.💗
(@TamlettOficial) reported
Help me, they canceled my zoom account and now I can't do my daily routines,¿ what can I do? @zoom_us
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Samantha Tall
(@SamanthaTall) reported
@zoom_us @eli_usss Yeah @zoom_us it’s happened to me too and several of my peers. Perhaps it’s a glitch? But it’s very scary to not know that the mic will randomly turn on
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Amy Gaerlan
(@amygaerlan) reported
@zoom_us Is there a fix my reoccurring meetings vanishing off of my meeting list? They’re booked until June, links all work, but they’re not organized on the website anymore. Super annoying since I didn’t save them to my Calendar.
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Dr Annie Southern
(@dranniesouthern) reported
@metraux_julia @zoom_us I lip read about 50% of the spoken word due to auditory processing differences. Masks have made it hard to understand folks. Captions also help me on Zoom. Just attended a conference online with no captioning. Was exhausting.
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Jack_barker
(@TheBarkerBot) reported
@metraux_julia @zoom_us Why is it up to zoom to make a service that costs them money free to use. It is the fault of your business for not making adequate allowances to enable you to work sufficiently.
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Stephen
(@stbenjam) reported
@zoom_us 5.5.2 (7011.0206) has broken screen sharing on Linux/Wayland. This build is super flaky :-(
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Christian Steensson
(@steensson) reported
Hi @zoom_us. Can you help cancel my subscription? The account is setup through my previous job email, that I no longer have access to and I’ve forgotten my password. I’ve contacted your support through email. They stated that they couldn’t handle requests via email...
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Barbara Bond-Actor and Voice Talent
(@BarbBondVO) reported
Alright, I've a perplexing issue in #Zoom. Two of us were testing a background. Mine was all black, like the original image (logo on black background). Hers had just the logo in the center, and grey bars on either side. Anyone know why the cropping? @zoom_us, any insight?
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Konrad Cheng
(@konradscheng) reported
@karrisaarinen @zoom_us This used to happen to me and I ended up needing to replace my motherboard 2 months later and no problems yet...maybe i should’ve closed my thousands of chrome tabs...