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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (42%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Meryl Evans is speaking @A11yChi on Jan 28
(@merylkevans) reported
@reg_inee Wow. I'm shocked @zoom_us gets great marks for #accessibility when they're failing with the Deaf and HoH who need captions. (It's not a free service. Not just anyone can type caption as Zoom thinks with its "assign someone to type the captions" feature. Right, @sharieberts?
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Pamela Withers
(@WithersPamela) reported
@lewis_goodall It’s hugely disappointing that tech companies who’ve made a lot of money during the pandemic e.g. @zoom_us haven’t reached into their pockets to help out, not that they should need to of course if the Govt could get their act together
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Blackbeast
(@Blackbe54208769) reported
@zoom_us hey zoom what's happen massive problems with friends who can't join zoom and no login more possible. And that's for few hours now
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St Veronica Epiphany 4 Christ ✝🍞🍷🇺🇸 🇻🇦
(@OfficiantR) reported
@zoom_us Be using you again tmw. Please don't have the same issue google gave us last Friday. Presenting via tab
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Miles J Fenucci
(@FenucciMiles) reported
@zoom_us Won’t matter if the student has terrible WiFi. And anyways, students want to be in school. Remote learning is a cruel myth and no way to treat our children.
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Analytics Dude
(@AnalyticsNinja) reported
Anybody having trouble logging into @zoom_us ?
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Em
(@stuart764) reported
If @zoom_us doesn’t fix their mic from randomly unmuting imma flip
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Ariel Serkin
(@aserkin) reported
@karalu79 @zoom_us That’s been my problem!
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Kim Freudenberg
(@KimFreudenberg) reported
@aserkin @equilibriumrox @zoom_us I feel like I have seen the kids pop up at the top of the breakout room window as unassigned when they are in waiting room... that doesn’t make any sense but I swear I have seen it.... I’ll try to see if my ap kids can help me check today
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Claire Shields
(@4redie) reported
@zoom_us why do my zoom calls this week keep experiencing sound problems? Using it for 2 months no probs, this week it’s terrible. Same equipment. What’s happening?
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Randi Busse
(@RandiBusse) reported
@zoom_us Need help getting me to show up full screen rather than vertical and only in the middle 1/3 of my box on iPad. Thanks
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Christian Vogler
(@Krischi) reported
@LFLegal @zoom_us That depends on what mix of participants you have. Zoom does screen reader accessibility pretty well, so if you have blind users in the mix, one option is to use a third-party service with concurrent ASR captioning sessions, piggybacking on your audio. 1/2
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David S. Cohen
(@dsc250) reported
Teaching in 2021: 10 seconds following the moment I was telling students today that we're all going to be forgiving of tech issues we might have because it's a strange world, @zoom_us crashed on me and I had to re-start. Perfect timing!
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“low skilled child of a queue jumper” She/Her 🌏
(@Ghizzi_d) reported
@LFLegal @Krischi @zoom_us I’m HoH so I use the Chrome live asr captioning tool and access Zoom via web as guest. Use it for Blackboard collaborate and any browser accessed audio/video. Have Teams at work so built in asr live captions. Neither 100% accurate but does help. Teams speaker id is useful too.
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Ms. Thomas 🦋
(@songbird501) reported
Okay, so...maybe @zoom_us with the help of @FBI can figure out a way to stop MAGA extremists/insurrectionists from hosting virtual meetings.
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Esi Adel
(@esiasante) reported
@zoom_us Help, you deducted an extra $14.99 from my credit card for January. You billed me twice...???
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Lindseymgreen
(@Lindseymgreen) reported
@zoom_us hi zoom! Have been trying to close an account that our team is locked out of for months. We’ve not been able to get any support and need to get this resolved. Emails and requests for support have been denied and there is nothing online to help us navigate. Pls advise
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ℭ𝔥𝔢𝔩𝔰𝔩𝔞𝔰𝔰-♊️
(@Dear_Chelsi) reported
from
Sacramento, California
@zoom_us why you acting up right now?! Never had problems with zoom until now. 🥺😞
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Susan Beyersdorf
(@suebeyersdorf) reported
@ChristobelleTan @sophgermain @zoom_us I have this problem too!
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Simon Dingley@CBC
(@SimonDingleyCBC) reported
@zoom_us Hey Guys: I cannot remember my password. When I try to retrieve it, the response I get is “Unable to set password for this email address.” The Zoom Help Centre has been no help. Can you help me? Thank you
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Bot J. Trumpington Jr 🐸 ™️ 🇺🇸
(@AQMAGABot) reported
How long before the @zoom_us start shutting down meetings because They don’t like the content?
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Tejas Patel
(@tejaspatel027) reported
@zoom_us i cannot find any SDK to integrate your service in my application, neither it is there in your docs nor on your github repository.
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Chris Wiegand
(@cdwiegand) reported
It took me TWENTY minutes to get @MicrosoftTeams working on my kids laptop with their weird login-logout-login-logout process to get into the right email to join a Team just for our local scout troop. Not worth the hassle, guys! @zoom_us is WAAAAAY easier to use!
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Tejas Patel
(@tejaspatel027) reported
@zoom_us i cannot find any SDK to integrate your service in my application, neither it is there in your docs nor on github your repository.
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Nate Brown
(@NateBrownBrown) reported
@mark_bresnan @zoom_us In 14 years of teaching, I've never missed the first day of class. In fact, I once showed up to the first day of another instructor's class, ready to teach, because of a scheduling error. But there's a first time for everything I guess. Fun times, fun times.
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Richard W Newton
(@richardwnewton) reported
Interesting how @zoom_us doesn’t even bother to respond - and there was I recommending their platform and customer service to a large UK training company last week who is looking to move from a competitor!
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My name’s not girl it’s Leticia f*cking Lewis
(@DeLishaDS) reported
@zoom_us What is happening with your site? Cant share video, having issues with breakout rooms? Are there parts of app that are down?
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Gavin Button
(@GavJB) reported
@harrymoseleyd Hello! Do you happen to have any sort of timescale (or even if it will happen?) for Zoom to be avaiable on the FB Portal TV model? I guess there must be some interface issues without keyboard/touchscreens? @zoom_us
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INSCRIBE ERC Project
(@InscribeP) reported
To all those who did not manage to access the Workshop via the @zoom_us link, make sure that you access the link with the email account you used for the registration: otherwise you will not be able to join! We will try to help as much as we can.
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Ms. Thomas 🦋
(@songbird501) reported
Okay, so...maybe @zoom_us with the help of @FBI can figure out a way to stop MAGA extremists/insurrectionists from hosting virtual meetings. #USCapitolRiot #Censorship