Zoom status: messaging issues and outage reports
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Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Connection (36%)
- Sign in (24%)
- App Crashing (20%)
- Multimedia (16%)
- Glitches (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Omemee
|
Sign in | 8 hours ago |
 Perth
|
Connection | 1 day ago |
 Noida
|
Multimedia | 22 days ago |
 Coventry
|
Sign in | 26 days ago |
 San Carlos
|
Multimedia | 1 month ago |
|
Conshohocken
|
Connection | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Melai (@lai1205) reported@zoom_us please help me someone used my credit card to purchase a zoom account..
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Anurag Debnath (@ADN_here) reported@zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you π π‘ π π π π
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Bjoern Brundert (@bbrundert) reportedIs it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...
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Scott Wells πΊπ¦ (@wellsology) reportedInteresting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.
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gpsmith Back to Teaching Remote (@ginapsmith) reportedis there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
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Varadharajan K PhD (@VaradhKrish) reportedok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
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Italia (@Italia09294177) reported@zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!
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Kat (@KatlandKat) reported@dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help
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Tony - Pod Guy - Groves (@Trickstersworld) reportedChrist the @zoom_us customer service makes Eir look good.
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Asrin Sah (@TeksinN) reported@zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it
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Mai Somaa (@MaiSomaa) reported@zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page
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kumiko s (@mutukik) reported@AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? Iβm looking for the way but I canβt find anything yet.
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Alana Sheeren (@alanasheeren) reported@zoom_us Hey thanks but she actually canβt log in & your help center keeps sending us in circles. She set it up incorrectly & canβt access & we just want it deleted.
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Cherry M P, PhD :: Wear Your Mask, Please. ππΏ (@cherrymp) reportedβ¦ I noticed that the @zoom_us help article on this mentions that there is an allow recording option against the user's name in the participants list. Still I cannot find it! Am I missing something here? Appreciate your help. Best, CMP. #CMPLife
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Zafi (@BanuZafi) reported@zoom_us i need a help
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Sully Baseball (@sullybaseball) reportedWhat is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?
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Jon Smith (@theipodteacher) reportedFor those of you trying to join @BookCreator_Cat and I for @BookCreatorApp webinar, @zoom_us appears to be down. I cannot access the webinars. We are trying to get things working.
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Kanadatreff (@Kanadatreff) reported@sarahflorman @zoom_us Try the login with the Zoom client!
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Lorena M. Olaya A. (@L0laya) reported@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time
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al (@aliceisfab) reporteddoes anyone know if @zoom_us recording processing is down? iβve been waiting for 2 hours for recordings that usually only take 20-40 mins max π
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VM (Vicky) Brasseur πβ³ (@vmbrasseur) reported@mooreds Yessss. Having DMs get lost is a real problem. Lotta iteration could happen on that part of the service. I'm looking forward to that hopefully happening soon, @zoom_us.
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adiangga (@ad1angga) reported@zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me
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Vanessa (@VanBird) reportedIs anyone else having the @zoom_us issue where youβre waiting for a client to show up to a scheduled meeting & when they donβt, they tell you they tried but zoom said you were in another meeting (when you werenβt)? Itβs happened twice in a week and it is so annoying. #zoom
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π½πΎπππ· βπ°π»π°π³π·π°π³π·βγ (@oohnohyun) reported@zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?
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Lars BΓΆhnke π (@larsboehnke) reported@zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.
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Jordan Tobin (@jordandeelight) reported@zoom_us I need to make a complaint regarding customer service, how can I direct this please?
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MattBling (@saxeeosayande) reported@zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.
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brO (@hallelujah03041) reported@ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP π
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Ashutosh Parashar (@13thebobber) reported@zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom
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Robert Clark (@bostonbobby617) reportedSince @zoom_us isnβt fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked