Zoom status: messaging issues and outage reports
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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Connection (34%)
- Sign in (25%)
- Multimedia (19%)
- App Crashing (16%)
- Glitches (3%)
- Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Multimedia | 2 days ago |
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Sign in | 6 days ago |
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Multimedia | 10 days ago |
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Connection | 11 days ago |
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Connection | 15 days ago |
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App Crashing | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jo C (@JoCash888) reported@zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!
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usableknowledge (@usableknowledge) reported@zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.
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Nicole Marie ๐ (@NikitaMariaSays) reportedIs anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?
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DeKlan the Police (@L1573N) reported@egratto @craigsuperstar @zoom_us Oh sure, I donโt doubt what problem you were having, I was trying to answer the question โwhy is turning off echo cacellation even possible?โ
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Melissa Milner (@melissabmilner) reported@zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.
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Juan Pablo Rodas (@juparopla) reported@zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?
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AGU_EPSP (@AGU_EPSP) reported@MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.
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Robert Clark (@bostonbobby617) reportedSince @zoom_us isnโt fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked
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Karim Khader โ (@karimskhader) reportedWho else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.
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adiangga (@ad1angga) reported@zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me
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Stone Pills (@AlinaPills) reported@roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.
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binu (@binunijkumar) reported@YashviSanghavi @zoom_us @Zoom Same issue
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Nitin Jain (@nitinjaipur433) reported@zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry
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Sodje (@OgaSodje) reported@TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? iโm trying to pay for the zoom pro and iโm getting errors with my UBA mastercard
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Julia Graham โ (@juliamarygraham) reported@WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.
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Bjoern Brundert (@bbrundert) reportedIs it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...
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bluejay | ๐งข๐ธ๐งง๐โ๏ธ๐จโโ๏ธ | ่ฎฉไธญๅฝ่ฟ็ฆป้ฆๆธฏ (@vroomjay) reported@zoom_us is zoom down? im still on the connecting page for over a minute.
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Keith Lee (@KeithRichardLee) reported@bbrundert @Logitech @zoom_us Autofocus is a common issue with mine ๐ข
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Rob Tonks (@RobOfTheTonks) reported@bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him ยฃ110 pm for it.
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gpsmith Back to Teaching Remote (@ginapsmith) reportedis there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
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Dodo Rejoice Mission (@DodoMission) reported@zoom_us elearn.nouedu2.login/ net
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๐ฝ๐พ๐๐๐ท โ๐ฐ๐ป๐ฐ๐ณ๐ท๐ฐ๐ณ๐ทโใ (@oohnohyun) reported@zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?
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bson ๐จ๐ผโ๐ป (@b_son4) reported from Manteno, Illinois@zoom_us fix your **** or @Xfinity fix your **** someone fix some ****
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Mark Loke (@LokeMark) reported@zoom_us I've been charged ยฃ177 for a zoom call and I don't understand why. Can someone please contact me to help?
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Lars Bรถhnke ๐ (@larsboehnke) reported@zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.
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slow-moving apocalypse (@sarahflorman) reported@zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?
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Anurag Debnath (@ADN_here) reported@zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you ๐ ๐ก ๐ญ ๐ ๐ ๐
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Mai Somaa (@MaiSomaa) reported@zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page
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Jerome Klodzinski (@t04f) reported@bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.
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adechian (@adechian) reported@zoom_us I'm not receiving two factor authentication code, please help