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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Sign in (36%)
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Connection (32%)
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Multimedia (11%)
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App Crashing (11%)
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Glitches (7%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamden |
App Crashing | |
 St Albans |
Sign in | |
| Milwaukee |
App Crashing | |
| Bideford |
Sign in | |
| Glasgow |
Sign in | |
| Phoenix |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Nunn
(@kirstyrosenunn) reported
@zoom_us I keep getting kicked out of meetings at about 30 minutes in. Using an Ethernet cable so I know it’s not a connection issue, and I’ve just been emailed to say support tickets aren’t being looked at. Not sure what to do? Needs sorting ASAP as it’s affecting work! Thanks!
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John Ellison, Part-Vaccinated Blues Guitarist, 💙
(@johnellison) reported
Anyone know if @zoom_us has any tech support, cannot find a contact, having issues
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Sharon Goldstein
(@SharonSFG) reported
Trying for a week to get any @zoom_us customer service!
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Robert Clark
(@bostonbobby617) reported
@zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.
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@__tooyyy
(@__tooyyy) reported
@zoom_us I need help
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Cesar
(@WhatsUpGuysItsC) reported
It’s been almost 2 months since I emailed @zoom_us about adding a thumbs down reaction. RESPOND COWARDS.
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Blair Pleasant
(@blairplez) reported
@tbanting @zoom_us @tbanting - I expected Microsoft to acquire a contact center vendor years ago - but they never did. Back when they hired our buddy Art I assumed it was to help them move into the CC space, but that didn't happen. So I don't know what to expect from them.
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Robert Clark
(@bostonbobby617) reported
@LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help
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Oziel Perez
(@OzzyTheGiant) reported
@zoom_us please fix the Ubuntu client. Have to try more than 6 times just to be able to log in to a meeting
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Sina Khanifar
(@sinak) reported
from
Laguna Hills, California
@zoom_us @karrisaarinen I know at least two other people having the exact same issue. They all have M1 Macbook Airs, do you @karrisaarinen?
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Leigh
(@j15ldw) reported
@zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?
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Asrin Sah
(@TeksinN) reported
@zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it
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Amanda
(@gabbygirl79) reported
@JamesCraigmyle @Skype @zoom_us I would totally pay for classes in helping me help my 80lb English bully to learn to behave and general commands!
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Stephen Guffick
(@steveguffick) reported
@zoom_us Echo the last. Why wont you interact with customers that have problems
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Anurag Debnath
(@ADN_here) reported
@zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏
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Darren
(@darrenhealy_) reported
@zoom_us Cannot log into zoom desktop. 300 error. Have already tried updating the password. Can log in via browser fine. What's the issue?
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Richard Schelin
(@rks1789) reported
@zoom_us Married to a teacher, why is there no option for the meeting organizer only to see student video, this would help out massively with engagement and accountability.
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LEPTECONS
(@leptecons) reported
@GetSpectrum we live in California, so our internet is extremely important.. during the past two months, we have had extremely bad service from your company. Today was the last straw, my wife had an interview on @zoom_us when the internet went out, now we have no clue the result
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@__tooyyy
(@__tooyyy) reported
@zoom_us I need help!
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gpsmith Back to Teaching Remote
(@ginapsmith) reported
is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
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⬡ S͓̽e͓̽C͓̽u͓̽R͓̽i͓̽T͓̽y͓̽S͓̽h͓̽R͓̽i͓̽M͓̽p̽ ⬡
(@Securityshrimp) reported
hey @zoom_us can I submit a feature request to auto-mute people snoring on a call? this is a serious problem we are having in our calls, and we cant kick/mute because theyre the host
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Alana Sheeren
(@alanasheeren) reported
@zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.
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Cesar
(@WhatsUpGuysItsC) reported
@zoom_us how many rts/likes do I have to get for you to add a thumbs down reaction?
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Varadharajan K PhD
(@VaradhKrish) reported
ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
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Tom Glasgow
(@TomTalkinSports) reported
@zoom_us customer service has been extremely unhelpful. You can’t speak to a human being even after chat assistance does nothing but give the same option that never works. Two days trying to fix. Gonna have to look for other options.
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INGRID “B” BAZIN Host Curator Soulcialite
(@MsIngridB) reported
@zoom_us are your servers down. We can’t log in - MIAMI,FL
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Tree Hugger
(@JoyeForever) reported
WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!
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Dr. Jennifer Silvers
(@JASilvers) reported
@JamieLarsH @zoom_us I had a similar issue, re-recorded and then lost the box and still didn't have captions.
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#LandBack
(@iiHeartPolitics) reported
The fact that @zoom_us doesn't allow closed captions in breakout rooms is disgusting. Such a lazy illusion of accessibility. Fix your shxt!
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Bobby Thompson
(@BobbyThompson) reported
So I still cannot use the main Zoom app on my system due to an error that has no solution (seemingly a year after first reported). My only option is to use the Chrome version, which won't allow me to share audio, so this isn't even a fix... @zoom_us