Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (43%)
• App Crashing (29%)
• Connection (29%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Leganés	App Crashing	17 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	3 months ago
Bristol	Sign in	3 months ago
Crewe	Connection	3 months ago
Omemee	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Efforting (@CorreaToe) reported 7 minutes ago

  I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

• 
  Kanadatreff (@Kanadatreff) reported 9 minutes ago

  @sarahflorman @zoom_us Try the login with the Zoom client!

• 
  adiangga (@ad1angga) reported 9 minutes ago

  @zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me

• 
  Melai (@lai1205) reported 11 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Greg Fong (@khole_greg) reported 12 minutes ago

  @Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts

• 
  Anurag Debnath (@ADN_here) reported 13 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  Juan Pablo Rodas (@juparopla) reported 13 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  bernie westacott (@berniewestacott) reported 17 minutes ago

  Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

• 
  Vanessa (@VanBird) reported 24 minutes ago

  Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom

• 
  Laura Ciriani (@LauraCiriani) reported 29 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  Kashef Majid (@KashefMajid) reported 30 minutes ago

  Is anybody else having problems with Zoom this morning? @zoom_us

• 
  AJ Podcast (@aj_podcast) reported 31 minutes ago

  First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work

• 
  Ricardo (@Rixards_All) reported 32 minutes ago

  @zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists

• 
  Scott Wells 🇺🇦 (@wellsology) reported 33 minutes ago

  Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.

• 
  Tom Glasgow (@TomTalkinSports) reported 36 minutes ago

  @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

• 
  brO (@hallelujah03041) reported 41 minutes ago

  @ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏

• 
  Doug McRae (@dougmcrae) reported 43 minutes ago

  @zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!

• 
  lenny almatsier (@lennyhopipola) reported 45 minutes ago

  @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

• 
  TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported 47 minutes ago

  Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

• 
  Jo C (@JoCash888) reported 49 minutes ago

  @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

• 
  Anastasia Piliouras (@anapiliouras) reported 51 minutes ago

  @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 51 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 54 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  William "Half-vaxxed" Brooks (@wcbdata) reported 54 minutes ago

  @tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.

• 
  Derek (@derekmajor) reported 56 minutes ago

  @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

• 
  Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported 59 minutes ago

  @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

• 
  Craig Hohmann (@HohmannCraig) reported 1 hour ago

  @zoom_us It happened in two meetings; it seemed to be fixed though. I switched to the Web Browser and that seemed to fix it at the moment.

• 
  Dimitrios Fytanidis (@dfytanid) reported 1 hour ago

  @MoodieStrat @zoom_us Yeap... :( Same errors here..

• 
  Leigh (@j15ldw) reported 1 hour ago

  @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 1 hour ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?