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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (52%)
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App Crashing (26%)
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Sign in (15%)
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Messaging (4%)
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Video (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tranbjerg |
Connection | |
 Greater Noida |
App Crashing | |
 Terre Haute |
Connection | |
| St. Petersburg |
Sign in | |
 Alcobendas |
Connection | |
| Meerut |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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James Noakes
(@jimnoakes) reported
Zoom help if anyone can. How do you host a webinar where the host/panellists can see the participant videos but the attendees cannot see each other? (Have webinar account) @zoom_us
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Dalal
(@Dalal49571013) reported
@zoom_us Hi! Please help! The "raise hand" button is missing! I can't find it, not even under the "participants"! How can I fix this? Thank you!
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XeneoMorph
(@XeneoMorph) reported
@zoom_us Can you seriously fix the bug where chrome would freeze all camera's for no reason?
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brilynn
(@ThatsSoBrilynn) reported
@zoom_us give me a thumbs down react because I keep asking my students for a thumbs down and they can’t do it
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Justin
(@CmdaPanda) reported
@AngeloLago9 @zoom_us Yeah at the time reports were just coming in, come to find out AWS was down in N. Virginia.
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Billy ⭐⭐
(@GopherSzn) reported
Y’all got a really big problem with people using FaceTime cameras on Macs @zoom_us
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Faye
(@FayeThemTheirs) reported
@DMJreports @BertoInPublic @zoom_us Half of the time when I try to use the pin option it either gives me an error or unpins if the presenter changes layout (is this a glitch?) I end up having to 'hide' tiles with literal sticky notes. Pinning is a helpful feature but still has issues.
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al tanner
(@alastairtanner) reported
hey @zoom_us , your gravestone epitaph will read "You have been signed out because your account is signed in on another device". seriously. fix this festering issue which absolutely no other comms platform has.
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Daniel Ashton
(@jdashton) reported
@zoom_us I did that, but the issue was immediately closed. The defective meetings are in a Zoom Pro account. How can we have confidence that you know about this issue, and that you are resolving it?
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Dj persley
(@DjPersley) reported
@Mel57333767 @pattirullo @zoom_us Exactly it’s terrible
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Richard Ellefritz
(@Prof_Elle) reported
@zoom_us Locally. After spending the better part of the day thinking about it, I am going to experiment: I suspect the issue was that I already had full screen initiated on the PPT before hitting record and sharing my screen. I suspect I need to hit record, share, and then go full screen.
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Maya
(@Maya97300833) reported
@RossCameron4 @AustralianJA @zoom_us There's no sound on zoom. Anyone else with this problem?
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J. Mao
(@jjm09) reported
@raymepastore @zoom_us Wow I thought the meeting passwords help prevent the bombing problem!
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Bridger Smith
(@BridgerSmith8) reported
@zoom_us zoom keeps unmuting my audio automatically how do I fix this
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Moonduzst ™
(@moonduzst) reported
@zoom_us I have called several times (sales), sent msgs... I can't seem to get anyone to help me with a #zoomroom. Don't mean to be a bother, but boy oh boy do your reps make me feel that way. Should it take over two weeks to get assistance? 🙄
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Fernando Souza
(@nandopenteado22) reported
@zoom_us Hey, I am trying to buy a Pro version, but nobody from Support can help me add the Spanish VAT number on my shop cart?
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Karla Orosco
(@karlacalbear) reported
from
Lemoore Station, California
@zoom_us Our middle schoolers can’t raise a hand this week to signal they want to speak. How do I fix this? They can give me thumbs up.
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Edward
(@Edward56886501) reported
@zoom_us Zoom development, is it so hard to include a feature for every user that says YOU ARE MUTED in BIG BOLD letters in the in an obvious part of the screen??? Seems like the mute issue is fixable.
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Laura
(@dutchpc99) reported
@zoom_us would still be really helpful if teachers could “listen in”to breakout rooms w/o having to join them. Would help engagement and collaboration if I knew which group(s) was stuck but didn’t have to interrupt to find out.
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Isaiah Zabitsky
(@canadianisaiah) reported
@zoom_us why not have a thumbs down reaction? It would save time when a basic yes/no answer is required and easy to tabulate.
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Daniel Ashton
(@jdashton) reported
@zoom_us @zoom_us The pastor received an e-mail reply from the bubbly support rep, Lhysha, but the reply utterly failed to reflect the nature and urgency of the problem or to show that Zoom is looking into the issue as a serious server-side failure. Please help us, @zoom_us !
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Stuti Dixit
(@dixit_stuti) reported
@CSP92204993 @zoom_us @JharnaPariani Me too hit same issues
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Brianna Buchanan
(@MrsBriBuchanan) reported
from
Camarillo, California
@zoom_us is there a fix for students not being able to raise their hand?
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Jonathan Lane
(@JonLanePhoto) reported
@zoom_us you couldn't make it more frustrating to sign up for a PAID account or log in afterward, if you tried. I already regret I plunked down my $ for a year.
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Sean Banks
(@SeanBanksIFA) reported
@zoom_us can you make it so that meetings automatically shut down at the scheduled end time? 😬
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Michael Gustafson
(@DukeEgr93) reported
@zoom_us @datawizgirl Dear @zoom_us - now that you have taken "away" and "need a break" away, can you put them back? :-D I need a way for me and others in a help room to let the students know when we briefly aren't there. I miss my coffee cup!
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Michael Gustafson
(@DukeEgr93) reported
@zoom_us @kaigilligan It was *much easier* when these were static and the host could choose when to clear them rather than having them last for a short time. Students might be working on a problem and arrive at answers at different times, for instance (feedback sent, too)
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Dr. M Gallegos
(@mop_head) reported
@EcoEvoLab @hormiga That said, the raise hand feature was disabled today. Don’t know if that was my fault (although I swear I did not touch the settings) or if it was a temporary glitch with @zoom_us.
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Al Keyhole
(@AlKeyhole1) reported
@zoom_us I've been using Zoom for two years. Now when I login it fails and when I reset it says "You tried to reset your password but there is no account associated with this email address. " This is nonsense, how do I fix this?
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@linda
(@Lindaforfamily) reported
@zoom_us Help can you tell me why forgot password keeps taking me to sign in and not a place to change my password ? Frustrating!