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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (40%)
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Sign in (32%)
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App Crashing (15%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Connection | ||
| Sign in | ||
| Connection | ||
| Glitches | ||
| Connection | ||
| Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Guffick
(@steveguffick) reported
@zoom_us Echo the last. Why wont you interact with customers that have problems
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Oziel Perez
(@OzzyTheGiant) reported
@zoom_us please fix the Ubuntu client. Have to try more than 6 times just to be able to log in to a meeting
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Nic Raboy
(@nraboy) reported
@zoom_us It appears Zoom had stopped prompting me for updates and I'm quite out of date. I'll report back if I run into issues with the latest.
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@__tooyyy
(@__tooyyy) reported
@zoom_us I need help
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Blair Pleasant
(@blairplez) reported
@tbanting @zoom_us @tbanting - I expected Microsoft to acquire a contact center vendor years ago - but they never did. Back when they hired our buddy Art I assumed it was to help them move into the CC space, but that didn't happen. So I don't know what to expect from them.
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Amanda
(@gabbygirl79) reported
@JamesCraigmyle @Skype @zoom_us I would totally pay for classes in helping me help my 80lb English bully to learn to behave and general commands!
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Kirsty Nunn
(@kirstyrosenunn) reported
@zoom_us I keep getting kicked out of meetings at about 30 minutes in. Using an Ethernet cable so I know it’s not a connection issue, and I’ve just been emailed to say support tickets aren’t being looked at. Not sure what to do? Needs sorting ASAP as it’s affecting work! Thanks!
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Cesar
(@WhatsUpGuysItsC) reported
@zoom_us how many rts/likes do I have to get for you to add a thumbs down reaction?
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John Ellison, Part-Vaccinated Blues Guitarist, 💙
(@johnellison) reported
Anyone know if @zoom_us has any tech support, cannot find a contact, having issues
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Anurag Debnath
(@ADN_here) reported
@zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏
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Sharon Goldstein
(@SharonSFG) reported
Trying for a week to get any @zoom_us customer service!
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Tuuli Lappalainen
(@tuuliel) reported
@aaronquinlan @flodebarre @zoom_us Me too. Major issues if connected to my external screen though (pre and post Big Sur).
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gpsmith Back to Teaching Remote
(@ginapsmith) reported
is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
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Cesar
(@WhatsUpGuysItsC) reported
It’s been almost 2 months since I emailed @zoom_us about adding a thumbs down reaction. RESPOND COWARDS.
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Dr. Jennifer Silvers
(@JASilvers) reported
@JamieLarsH @zoom_us I had a similar issue, re-recorded and then lost the box and still didn't have captions.
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⬡ S͓̽e͓̽C͓̽u͓̽R͓̽i͓̽T͓̽y͓̽S͓̽h͓̽R͓̽i͓̽M͓̽p̽ ⬡
(@Securityshrimp) reported
hey @zoom_us can I submit a feature request to auto-mute people snoring on a call? this is a serious problem we are having in our calls, and we cant kick/mute because theyre the host
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Richard Schelin
(@rks1789) reported
@zoom_us Married to a teacher, why is there no option for the meeting organizer only to see student video, this would help out massively with engagement and accountability.
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Julian García
(@garcia_juliang) reported
@GokhaleCS @flodebarre @zoom_us had the same issue, can be done but needs adjusting mac security settings as well as zoom settings. not trivial, specialising if you have an audience.
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@__tooyyy
(@__tooyyy) reported
@zoom_us I need help!
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Darren
(@darrenhealy_) reported
@zoom_us Cannot log into zoom desktop. 300 error. Have already tried updating the password. Can log in via browser fine. What's the issue?
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#LandBack
(@iiHeartPolitics) reported
The fact that @zoom_us doesn't allow closed captions in breakout rooms is disgusting. Such a lazy illusion of accessibility. Fix your shxt!
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Chaitanya Gokhale
(@GokhaleCS) reported
@flodebarre @zoom_us What issue exactly? Seems to work fine.. 🧐
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Ramona White
(@Ramona_W) reported
@zoom_us I am having some issues when I use Zoom in the browser rather than the desktop client. Is there someone who can help me figure out what I can do/need to do differently? For example, I have no reactions and I have no choice of views. I can't see anyone else in my class.
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C. Jeffery Evans
(@cjevansaicp) reported
@zoom_us #Zoom So, all that money you charge for your application isn't going to customer service. I ask a question and your email bots send me a form letter addressing everything BUT what I asked about.
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INGRID “B” BAZIN Host Curator Soulcialite
(@MsIngridB) reported
@zoom_us are your servers down. We can’t log in - MIAMI,FL
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T Rosato
(@TRosato2) reported
@zoom_us Yea that doesn’t help my child who is forced to use the platform. If he can’t verify when he’s on then I don’t believe a child should have one of these accounts. Thanks for this- I’ll share them with the school who thought it was ok to use zoom.
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LEPTECONS
(@leptecons) reported
@GetSpectrum we live in California, so our internet is extremely important.. during the past two months, we have had extremely bad service from your company. Today was the last straw, my wife had an interview on @zoom_us when the internet went out, now we have no clue the result
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Tom Glasgow
(@TomTalkinSports) reported
@zoom_us customer service has been extremely unhelpful. You can’t speak to a human being even after chat assistance does nothing but give the same option that never works. Two days trying to fix. Gonna have to look for other options.
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Sina Khanifar
(@sinak) reported
from
Laguna Hills, California
@zoom_us @karrisaarinen I know at least two other people having the exact same issue. They all have M1 Macbook Airs, do you @karrisaarinen?
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Bobby Thompson
(@BobbyThompson) reported
So I still cannot use the main Zoom app on my system due to an error that has no solution (seemingly a year after first reported). My only option is to use the Chrome version, which won't allow me to share audio, so this isn't even a fix... @zoom_us