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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Zoom Outage Chart 09/24/2023 17:05

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Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • Connection 36.05%


  • Sign in 32.56%

    Sign in

  • Glitches 10.47%


  • App Crashing 9.30%

    App Crashing

  • Video 5.81%


  • Multimedia 4.65%


Live Outage Map

The most recent Zoom outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
United KingdomDorchester Sign in
ColombiaLérida Glitches
MexicoToluca Multimedia
United StatesLos Alamitos App Crashing
SpainMóstoles Sign in
AustraliaPerth Glitches

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • _venabme #šhįñëTHRŪthëŠHÅDË (@_venabme) reported from Charlotte, North Carolina

    I need help @zoom_us

  • Bryylliant Bryant de Venecia (@Bryylliant) reported from Honolulu County, Hawaii

    First day of Mercury *************** and I get booted off my own Zoom meeting. How dare you. @zoom_us can you fix the solar system pls thanks.

  • NinnaMakrinov Ninna Makrinov @ChileHunger (@NinnaMakrinov) reported from Birmingham, England

    @HelenConnick @zoom_us That reminded me so much of the start of my career. I worked in consultancy. I prepared teaching materials and did the research. Older men taught them. I was told I was too young. I was not told I was female and not thin enough, although I'm sure that was part of the problem.

  • jyu_pdx James K. Yu (@jyu_pdx) reported from Portland, Oregon

    @zoom_us this stance is not clear because you do not explain who we are or who this is directed toward. you also neglect to mention the issues

  • Leischa Walton Pantland (@Leischa) reported from Carouge (GE), Genève

    OK, so multilingual web conferencing is *complicated*, and @zoom_us isn't set up for it properly. Interpreters need to login to two separate devices, and also use WhatsApp to coordinate with each other, since they no longer share booths.

  • __ohthatscute oh, that's cute. (@__ohthatscute) reported from Bronx, New York

    @zoom_us You’re working with the law enforcement to spy on users. Take this down.

  • lazowybassi Zuz (@lazowybassi) reported from Birmingham, England

    @vdvedprakash21 @zoom_us My issue has been resolved. Even though I have paod already, I have clicked ‘upgrade’ and went all the way to the payment but the new payment did not go through and my account restored to the premium. Maybe worth trying on your end if you have urgent meetings.

  • SophieBarnesx Sophie Barnes (@SophieBarnesx) reported from Billericay, England

    @emmasarfas @zoom_us 😂👌🏽 I’m sure @zoom_us can help when online.

  • 2601Manish Prof. Manish Thakur (@2601Manish) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us quarter was crazy town: - Sales grew 170% - 769 customers paying them $100k+ annually, +90% - 20x increase in meeting minutes. From 100 billion hrs in January to 2 trillion hrs in April. - #AWS added thousands of new servers for days in a row to help meet demand.

  • sjkilleen Sean Killeen (@sjkilleen) reported from Arlington, Virginia

    Wow. I defended @zoom_us through their security issues too, saying the UX was way better and they'd catch up quickly. This security stance I cannot defend or support. This is a problem of leadership at the top. Will see if I can find alternatives I can lobby for.

  • garyrikard Gary Rikard (@garyrikard) reported from San Diego, California

    @ylfnogard54 @CPDChina @MauraMoynihan1 I understand the law and China has a lot of latitude with discretion. a tough issue because if you are cited for violation then you are forbidden to do business in China forever. #zoom is in a tough spot. @zoom_us must partner with other companies and apply pressure to China

  • ahhbeegayle 𝔸𝕓𝕓𝕪 𝕊𝕔𝕙𝕦𝕓𝕒𝕔𝕙 (@ahhbeegayle) reported from Lenexa, Kansas

    @TeriL1974 @zoom_us No kidding! 👊🏻 No wonder their customer service is impossible to reach hahha

  • bakshi_adnan Adnan Bakshi (@bakshi_adnan) reported from Anantnāg, State of Jammu and Kashmīr

    @zoom_us @ericsyuan I'm not able to see all the live meetings, I'm supposed to see 3 live meetings bit it only display 1, participants column display 0 what's wrong with this application. Advised how to fix this

  • callmeshegs Shegzy Billions - Greatness is a Marathon (@callmeshegs) reported from Ikeja, Lagos State

    @zoom_us I can't find enable custom live streaming service on my account .. How can I resolve this

  • MiguelCoka Miguel Coka (@MiguelCoka) reported from Boca Raton, Florida

    @verge Teams is good for collaborating but if u want to join a video meeting without getting strange errors that u have no idea how to fix I suggest @zoom_us just click join & u r good. Microsoft products r very much IT support dependent.

  • productionadam productionadam (@productionadam) reported from Alpharetta, Georgia

    @zoom_us can someone please help me. I have a very important broadcast about to start and I’m realizing I’m not getting HD. I have a business account and can’t get in contact with anyone. Very frustrating.

  • garver_randy Randy Garver (@garver_randy) reported from Virginia Beach, Virginia

    @zoom_us I have to say that the support and customer service at zoom is one of the worst experiences ever. Almost as worse as AOL when they were a real thing.

  • Sciencewriter ScɪᴇɴᴄᴇWʀɪᴛᴇʀ (@Sciencewriter) reported from West Lafayette, Indiana

    @akuehner @zoom_us We have the same issue. Users can not uninstall Zoom on their own because of admin privileges. We’ve decided to move to MS Teams which here is centrally supported.

  • jsmauro13 Joseph S. Mauro (@jsmauro13) reported from Manhattan, New York

    Clearly @zoom_us has yet to fix the security features that keeps useless attendees from crashing meetings.

  • garyrikard Gary Rikard (@garyrikard) reported from San Diego, California

    @CPDChina @zoom_us needs to address this topic. It is a monumental issue of #brand #trust. Video conferencing is about bringing people together, being #inclusive. It is not a tool of #oppression or enabling #humanrightsviolations #Zoom needs to do better and correct this situation.

  • BecauseJyoty Jyoty Singh (@BecauseJyoty) reported from Hackney, England

    @zoom_us sort your customer service out!!!!!! Kmt I’m trying to set up a free educational webinar and you’re basically making it impossible 😭

  • WesBEnterprise Wesley Barnett (@WesBEnterprise) reported from Beaufort, South Carolina

    @ddosguru @tmcg89 @Jason @BlueJeansNet @zoom_us This one is especially terrible. Relatedly, Zoom had much better word of mouth. I had barely heard of BlueJeans, even today.

  • CamInTheCloud Cameron (@CamInTheCloud) reported from Marysville, Washington

    @zoom_us WRONG, Deleting my app / shutting down my account

  • habiburbarakati Habibur Rehman (@habiburbarakati) reported from Udaipur, State of Rājasthān

    @zoom_us Hello I am from NGO @msoofindia trying to register to held a meeting for our member students but unable to do. Kindly help to register pro for atleast 1000 students,because we provide career (study and job oriented) guidanship throughout India for Free.

  • BumblePR Amanda Griffith (@BumblePR) reported from Norton Center, Massachusetts

    @ShereesePubHlth @zoom_us @askjoyrios @lorenlas1 Oh my gosh, yes! In this house, we have the issue of Boden loudly dropping himself outside of my office door when I close it for a call. Normally, I leave my door open and he lays in the door frame - or I worked downstairs so I could supervise remote learning. Lol

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us Michelle Frick who "works" for you is rude and not helpful. Your customer service is HORRIBLE.

  • theChrisDo Chris Do (@theChrisDo) reported from Los Angeles, California

    @CA12L0 @rodemics @Blackmagic_News @CanonUSApro @Dell @zoom_us @artcenteredu No service offered right now. Just experimenting with improvement engagement, participation and dialogue.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us I want a phone call. I've been begging Michelle Frick for assistance for THREE DAYS. Your online system crashes or kicks me out. When I call I have been put on hold for 20+ minutes, then someone who can't help me takes a message and promises a call back.

  • Anthony_North Anthony North (@Anthony_North) reported from Chelmsford, England

    @zoom_us Hi. The decision to remove the ‘unmute all’ button is a disaster for our charity. We run Zoom lessons for people with learning disabilities. They are unable to unmute themselves when required by a tutor. PLEASE HELP.

  • PhilWeasley Phil Weasley (@PhilWeasley) reported from Columbus, Ohio

    @zoom_us you’ve made a lot of terrible decisions and I’ll be canceling you and deleting the app!