Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (43%)
• App Crashing (29%)
• Connection (29%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Leganés	App Crashing	11 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	2 months ago
Bristol	Sign in	3 months ago
Crewe	Connection	3 months ago
Omemee	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gerard Strouth (@gstrouth) reported 4 seconds ago

  Them: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 3 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Raumpionier (@Raumpionier) reported 4 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  adiangga (@ad1angga) reported 8 minutes ago

  @zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me

• 
  Lily Dwoskin O'Neil (@lilydwoskin) reported 9 minutes ago

  Does anyone else experience this glitch in zoom? When I schedule meetings, periodically registration checks itself sometime after I create a link without my knowledge or any action on my part. Zoom support says there is no issue on their end. It's super frustrating! @zoom_us

• 
  al (@aliceisfab) reported 11 minutes ago

  does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

• 
  Robert Clark (@bostonbobby617) reported 14 minutes ago

  @zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.

• 
  sam darshan (@samdarshan97) reported 17 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  AJ Podcast (@aj_podcast) reported 18 minutes ago

  First episode was recorded on @zoom_us and we gotta fix that audio quality big time haha... work work work

• 
  Derek (@derekmajor) reported 21 minutes ago

  @zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.

• 
  Ankit Sharma (@ankit10sharma) reported 23 minutes ago

  Dear @Zoom @zoom_us I have using Zoom pro from last 6 month, recently i am facing issues, when i try to share my screen it shows error 105002, please resolve the issue.

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 23 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  Andrew J. Moodie (@MoodieStrat) reported 24 minutes ago

  is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

• 
  Daniel Carmona (@DanielC85829866) reported 25 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  Adam J. Blust (@adamblust) reported 25 minutes ago

  Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

• 
  Emma Louise Sheppard (@ShepEmma) reported 26 minutes ago

  @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

• 
  Robert (@roboticdinosaur) reported 27 minutes ago

  @zoom_us Yea, that still wants my 2fa to get in to the account after a password reset. I found my 2fa eventually but it could have been easier to reset. No problem now :)

• 
  Tom Glasgow (@TomTalkinSports) reported 27 minutes ago

  @zoom_us I have, but the fixes aren’t working and the inability to speak with someone adds to the frustration especially since the problem developed from a Zoom update. I do appreciate you reaching out.

• 
  TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported 27 minutes ago

  Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

• 
  Claire Masteller (@ccmasteller) reported 34 minutes ago

  @MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?

• 
  Dimitrios Fytanidis (@dfytanid) reported 38 minutes ago

  @MoodieStrat @zoom_us Yeap... :( Same errors here..

• 
  William "Half-vaxxed" Brooks (@wcbdata) reported 39 minutes ago

  @tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.

• 
  Melai (@lai1205) reported 40 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Mahendra Lama (@Mahendr53828703) reported 43 minutes ago

  @zoom_us @Zoom Please help me please my realy many probelam please help me

• 
  Rachel Lawson (@rachel_norfolk) reported 44 minutes ago

  I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

• 
  Lorena M. Olaya A. (@L0laya) reported 52 minutes ago

  @jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 52 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  Urbano Network (@urbanonetwork) reported 52 minutes ago

  I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 56 minutes ago

  My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?

• 
  Pulentomario (@Pulentomario3) reported 58 minutes ago

  @zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone