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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (42%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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jey⁷
(@ggukphrodite) reported
@zoom_us hi, why I can't hear anything at my zoom meeting? And sometimes my lecturer sounds like robot. My connection is stable, I already update my zoom to the recent one and there's nothing wrong with my audio system. Please fix it, I already miss two classes :(
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Justin
(@CmdaPanda) reported
@AngeloLago9 @zoom_us Yeah at the time reports were just coming in, come to find out AWS was down in N. Virginia.
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Dr. Shanta W.
(@SWhitPhD) reported
@zoom_us is there an outage in Washington DC? I haven't been able to access zoom since around 11:30am EST
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Soos
(@Player_X_YT) reported
@zoom_us can you stop changing the CSS and fix the millions of bugs you have, like tokens that expire after like 2 seconds
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Brian Lantz
(@BrianLantz_NHCS) reported
Please be advised @NewHanoverCoSch that @zoom_us is investigating reports of issues starting and joining meetings for a certain subset of users. We are monitoring the situation. @NHCSTechDept
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Olatunji Bello
(@Latunjibello) reported
@zoom_us I have been using your app to teach for sometime now, but I observed that the pen for the shared screen has become thicker that before. I tried changing that, but I couldn't. I am not so comfortable with using that for teaching, how can you be of help?
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w
(@babydr1zzy) reported
@zoom_us pls all i wanna do is study chemistry why are ur servers not working
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Sonia Hachicha - Conference Interpreter
(@SoniaHachicha) reported
Dear #terps #techies @zoom_us technical support what on earth happened this morning? Problems connecting to Zoom from Tunis and Libya; works on 4G but not on fixed internet. Various people /stories that match. Any ideas?
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brilynn
(@ThatsSoBrilynn) reported
@zoom_us give me a thumbs down react because I keep asking my students for a thumbs down and they can’t do it
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Brian
(@Brian29094768) reported
@PLDT_Cares I cannot access @zoom_us either website or through any apps. Please fix this
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Jeremiah Garza Helper
(@JeremiahHelper) reported
@DaMattSpaghetti @zoom_us Zoom Is Down For Some School's
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Aaron Buchsbaum
(@networkAFB) reported
@zoom_us is your US website down? Cannot access since about 15min ago. Thank you.
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🇺🇲 𝕯𝖆𝖗𝖙𝖍 𝕸𝖔𝖑𝖑𝖆𝖌𝖚𝖘 🌶
(@DarthMollagus) reported
Message from school (summary): Internet problem affecting @zoom_us,@Google, and #Canvas access nationally. 🤔🤔🤔
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nolanshreds
(@nolanlegaspi) reported
is da raised hand button broken ? @zoom_us
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Central Bucks EMS
(@CB_EMS) reported
@zoom_us is there a human to speak to about our account? Your automated system is not solving our issue. Thanks
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Daniel Ashton
(@jdashton) reported
@zoom_us I did that, but the issue was immediately closed. The defective meetings are in a Zoom Pro account. How can we have confidence that you know about this issue, and that you are resolving it?
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Australian Jewish Association
(@AustralianJA) reported
@AndrewLowy @RossCameron4 @zoom_us YES - subject to no tech problem we record onto the AJA FB page and YouTube channel
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Fernando Souza
(@nandopenteado22) reported
@zoom_us Hey, I am trying to buy a Pro version, but nobody from Support can help me add the Spanish VAT number on my shop cart?
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Bayesia Nash
(@BayesiaNash) reported
@JDHamkins @zoom_us Maybe recording with OBS would help? You could have it running while you're in zoom and it let's you choose what feed to record, so you can select only the speaker view.
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Libby Writes
(@clavis_libertum) reported
@zoom_us I am unable to use virtual backgrounds even though I have all the technical requirements needed! The 'chatbot' is not helping at all. Can you fix this please?
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Girl Ryan
(@Girlryliz) reported
@zoom_us is something going on? My meeting keeps quitting, folks keep getting kicked out of breakouts and some can’t login no matter what we try. Yikes, not a good look for a org wide meeting I’m leading.
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Richard Ellefritz
(@Prof_Elle) reported
@zoom_us Locally. After spending the better part of the day thinking about it, I am going to experiment: I suspect the issue was that I already had full screen initiated on the PPT before hitting record and sharing my screen. I suspect I need to hit record, share, and then go full screen.
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LadyTremaine ✪ STAY HOME ⍟ WEAR A MASK
(@LadyTremainee) reported
Hello? Help? My @zoom_us meeting is in 2 hours but @PLDT_Cares still isn't connecting! No @Viber as well.
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Karla Orosco
(@karlacalbear) reported
from
Lemoore Station, California
@zoom_us Our middle schoolers can’t raise a hand this week to signal they want to speak. How do I fix this? They can give me thumbs up.
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Shellie Kurek Peters
(@shelliekpeters) reported
@zoom_us are you having systemic issues? Your website does not report any however a large conference gathering I was attending is definitely experiencing outages!
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Dalal
(@Dalal49571013) reported
@zoom_us Hi! Please help! The "raise hand" button is missing! I can't find it, not even under the "participants"! How can I fix this? Thank you!
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John Miller
(@theediguy) reported
@ericnagel @zoom_us Yeah, my daughter just said she's having issues getting into her next group, must be it.
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Faye
(@FayeThemTheirs) reported
@DMJreports @BertoInPublic @zoom_us Half of the time when I try to use the pin option it either gives me an error or unpins if the presenter changes layout (is this a glitch?) I end up having to 'hide' tiles with literal sticky notes. Pinning is a helpful feature but still has issues.
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Joel Garcia
(@cryptand_maker) reported
@scenerykookie @pldt @zoom_us Same here. Looks like PLDT is so slow in resolving this issue. You may connect via virtual private network (VPN) at the moment to access Zoom
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Michael Gustafson
(@DukeEgr93) reported
@zoom_us @datawizgirl Dear @zoom_us - now that you have taken "away" and "need a break" away, can you put them back? :-D I need a way for me and others in a help room to let the students know when we briefly aren't there. I miss my coffee cup!