Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (34%)
• Sign in (25%)
• Multimedia (19%)
• App Crashing (16%)
• Glitches (3%)
• Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	2 days ago
Coventry	Sign in	6 days ago
San Carlos	Multimedia	10 days ago
Conshohocken	Connection	11 days ago
Cranberry Township	Connection	15 days ago
Swadlincote	App Crashing	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo C (@JoCash888) reported 3 minutes ago

  @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

• 
  usableknowledge (@usableknowledge) reported 7 minutes ago

  @zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.

• 
  Nicole Marie 💛 (@NikitaMariaSays) reported 11 minutes ago

  Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?

• 
  DeKlan the Police (@L1573N) reported 11 minutes ago

  @egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”

• 
  Melissa Milner (@melissabmilner) reported 14 minutes ago

  @zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.

• 
  Juan Pablo Rodas (@juparopla) reported 14 minutes ago

  @zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?

• 
  AGU_EPSP (@AGU_EPSP) reported 15 minutes ago

  @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

• 
  Robert Clark (@bostonbobby617) reported 16 minutes ago

  Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

• 
  Karim Khader Ⓥ (@karimskhader) reported 16 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  adiangga (@ad1angga) reported 18 minutes ago

  @zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me

• 
  Stone Pills (@AlinaPills) reported 18 minutes ago

  @roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

• 
  binu (@binunijkumar) reported 21 minutes ago

  @YashviSanghavi @zoom_us @Zoom Same issue

• 
  Nitin Jain (@nitinjaipur433) reported 22 minutes ago

  @zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry

• 
  Sodje (@OgaSodje) reported 25 minutes ago

  @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

• 
  Julia Graham Ⓥ (@juliamarygraham) reported 26 minutes ago

  @WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.

• 
  Bjoern Brundert (@bbrundert) reported 27 minutes ago

  Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...

• 
  bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 28 minutes ago

  @zoom_us is zoom down? im still on the connecting page for over a minute.

• 
  Keith Lee (@KeithRichardLee) reported 28 minutes ago

  @bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢

• 
  Rob Tonks (@RobOfTheTonks) reported 32 minutes ago

  @bt_global @ThomasDuecke @zoom_us At least your managers can have your zoom meetings. My father-in-law has been waiting over 3 weeks for you to connect his internet and tv. No engineer AGAIN today. Disgraceful service and you charge him £110 pm for it.

• 
  gpsmith Back to Teaching Remote (@ginapsmith) reported 32 minutes ago

  is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

• 
  Dodo Rejoice Mission (@DodoMission) reported 34 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  𝙽𝙾𝚄𝚁𝙷 ‏𝙰𝙻𝙰𝙳𝙷𝙰𝙳𝙷‏〆 (@oohnohyun) reported 35 minutes ago

  @zoom_us @Zoom have a problem in putting my phone number, why the app don't accept the number?

• 
  bson 👨🏼‍💻 (@b_son4) reported 37 minutes ago from Manteno, Illinois

  @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

• 
  Mark Loke (@LokeMark) reported 41 minutes ago

  @zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?

• 
  Lars Böhnke 🚀 (@larsboehnke) reported 45 minutes ago

  @zoom_us How is a poll comparable with a Q&A feature? the problem is rather that the chat becomes spammy and we're looking for a structured way to collect questions and answer them.

• 
  slow-moving apocalypse (@sarahflorman) reported 47 minutes ago

  @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

• 
  Anurag Debnath (@ADN_here) reported 47 minutes ago

  @zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏

• 
  Mai Somaa (@MaiSomaa) reported 48 minutes ago

  @zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page

• 
  Jerome Klodzinski (@t04f) reported 52 minutes ago

  @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

• 
  adechian (@adechian) reported 58 minutes ago

  @zoom_us I'm not receiving two factor authentication code, please help