Zoom status: messaging issues and outage reports
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Full Outage Map
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Problems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
- Connection (33%)
- Sign in (26%)
- App Crashing (22%)
- Multimedia (15%)
- Glitches (4%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hayward
|
App Crashing | 30 minutes ago |
 Bristol
|
Sign in | 7 days ago |
|
Crewe
|
Connection | 10 days ago |
 Omemee
|
Sign in | 11 days ago |
 Perth
|
Connection | 12 days ago |
 Noida
|
Multimedia | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Tree Hugger (@JoyeForever) reportedWTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!
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Mai Somaa (@MaiSomaa) reported@zoom_us I have a problem I can't access any meeting on android App and I also can't access it home page
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AGU_EPSP (@AGU_EPSP) reported@MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.
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Bjoern Brundert (@bbrundert) reportedIs it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...
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Wasim Ahmad (@wasim80) reported@zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
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Dimitrios Fytanidis (@dfytanid) reported@MoodieStrat @zoom_us Yeap... :( Same errors here..
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умайка (@umayka_) reported@zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?
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Hempfy (@Hempfy_Swiss) reported@GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄
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Ricardo (@Rixards_All) reported@zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists
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Jordan Tobin (@jordandeelight) reported@zoom_us I need to make a complaint regarding customer service, how can I direct this please?
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Daniel Carmona (@DanielC85829866) reported@zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem
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Matthew Magbee (@mmagbee) reportedOk folks … @zoom_us is down. Go home. Today is canceled.
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LCTTA (@LCTTA) reported@zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.
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John D Brownlie (@johndbrownlie) reportedSomehow missed not having tea and coffee after @zoom_us service at @shrewsburyurc this morning
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Varadharajan K PhD (@VaradhKrish) reportedok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us
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Kayla’s HiFi Club (@KaylaBlais2) reported@zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update
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Gerard Strouth (@gstrouth) reportedThem: To use a vanity URL you need to prove you own the domain with a dns record. Me: No problem, done. Them: Oh it looks like that URL is already taken. Me: How, I've owned this domain before you were a company @zoom_us #fail
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Donna Maria: The Lifestyle CEO (@donnamaria) reportedCustomer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice
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Rachel Lawson (@rachel_norfolk) reportedI really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.
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Lekia Prosper (@LekiaProsper) reported@zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.
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Tiffani Ashley Bell (@tiffani) reported from Stanford, CaliforniaShe was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.
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Krishan_ll.b rathI (@Baatunibabag) reported@zoom_us I have billing issue,befor payment amount show after discount 5380 but deducted from account 6726
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Dharmadhikarii (@G_Dharmadhikari) reported@zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet
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Mary Rinaldi (@soulcarousel) reported. @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.
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John Nash - Game theory, my theory. (@AntichristJebus) reported@madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center
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Claire Masteller (@ccmasteller) reported@MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?
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Anastasia Piliouras (@anapiliouras) reported@MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...
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Ayush Negi (@itsayushnegi) reported@zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix
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Ms. AK (@akincali) reported@zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.
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Sodje (@OgaSodje) reported@TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard