Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (40%)
• Connection (30%)
• Multimedia (20%)
• App Crashing (10%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Iowa City	Sign in	1 month ago
Hayward	App Crashing	2 months ago
Bristol	Sign in	2 months ago
Crewe	Connection	2 months ago
Omemee	Sign in	2 months ago
Perth	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit Godbole (@amitGodbole) reported 4 minutes ago

  @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

• 
  Pamela Almand (@CaptPamsVoice) reported 10 minutes ago

  @zoom I have a possibly hack on my Zoom account and can't get anyone to talk to me! Coaching students are getting @ZoomMediaUS @zoom_us invites purportedly from me. Help, Zoom!

• 
  Daniel Carmona (@DanielC85829866) reported 10 minutes ago

  @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

• 
  kumiko s (@mutukik) reported 13 minutes ago

  @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

• 
  Juan "Socially Distanced" Cabanela (@Juan_Kinda_Guy) reported 14 minutes ago

  @zoom_us Is you service processing video recordings of Zoom meetings down? I have a recording that has been sitting in “Processing Recording” for 2+ hours!

• 
  HulaHeart | Lianna (@HulaHeart_) reported 14 minutes ago

  @ExCallmeBass @zoom_us @googlecalendar Tried not to nap today to fix my sleep schedule. That's why I streamed for almost 10 hours! 🥳

• 
  Shawn (@shawnandthecity) reported 19 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  Andrew J. Moodie (@MoodieStrat) reported 21 minutes ago

  is anyone else having trouble getting into the #GilbertClub2020 meeting? Keep getting @zoom_us errors...

• 
  Ashutosh Parashar (@13thebobber) reported 24 minutes ago

  @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 26 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  Robert Clark (@bostonbobby617) reported 26 minutes ago

  @zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.

• 
  Robert Clark (@bostonbobby617) reported 30 minutes ago

  @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

• 
  Karim Khader Ⓥ (@karimskhader) reported 31 minutes ago

  Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

• 
  Dmitry Gorbatov (@dmitry_gorbatov) reported 32 minutes ago

  Looks like a massive @zoom_us #outage. Cannot connect to server / meetings. #zom anyone else?

• 
  André Jacobs (@andre_jacobs) reported 33 minutes ago

  Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 35 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  Dharmadhikarii (@G_Dharmadhikari) reported 38 minutes ago

  @zoom_us Team Zoom, today zoom meetings was down for 2 hours which has caused multiple session to fail. If problem is resolved or it is still there? Expecting a quick reply so that we can decide if our group of 30K zoom users should continue or change the platform to GoogleMeet

• 
  Hempfy (@Hempfy_Swiss) reported 38 minutes ago

  @GoogleUK @zoom_us Hey guys, we are quite disappointed that our merchant account was blocked in the UK for no reason. Customer service is nonresponsive at all. Can we have some help here? Or whom we should contact.? 🙄

• 
  Ricardo (@Rixards_All) reported 38 minutes ago

  @zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists

• 
  Ricardo (@Rixards_All) reported 39 minutes ago

  @zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!

• 
  judith (@judith1907) reported 42 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  Kat (@KatlandKat) reported 42 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves

• 
  Dodo Rejoice Mission (@DodoMission) reported 45 minutes ago

  @zoom_us elearn.nouedu2.login/ net

• 
  Christos Karamanolis (@XtosK) reported 46 minutes ago

  @bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.

• 
  Leigh (@j15ldw) reported 46 minutes ago

  @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 46 minutes ago

  @zoom_us how can I solve "error code 104103"?

• 
  Dear Gay Journal (@GayAnnals) reported 49 minutes ago

  @RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!

• 
  Melissa Milner (@melissabmilner) reported 50 minutes ago

  @zoom_us I am unable to sign in. Keeps giving me the oops window. All other websites working fine so not wifi issue. I am right outside of Boston.

• 
  PinayKeto (@PinayKeto) reported 57 minutes ago

  @LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....

• 
  Ayush Negi (@itsayushnegi) reported 59 minutes ago

  @zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix