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Zoom status: messaging issues and outage reports

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Full Outage Map

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

  • 38% Sign in (38%)
  • 25% App Crashing (25%)
  • 25% Connection (25%)
  • 13% Multimedia (13%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

CityProblem TypeReport Time
Guayaquil Multimedia 8 hours ago
Leganés App Crashing 20 days ago
Iowa City Sign in 2 months ago
Hayward App Crashing 3 months ago
Bristol Sign in 3 months ago
Crewe Connection 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • umayka_
    умайка (@umayka_) reported

    @zoom_us I cant solve zoom 1132 error problem no matter how many times I tried. I literally tried everything that is written on internet, would you please help me?

  • MapPornTweet
    MapPorn (@MapPornTweet) reported

    So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

  • mutukik
    kumiko s (@mutukik) reported

    @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

  • andre_biernath
    André Biernath (@andre_biernath) reported

    @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

  • amitGodbole
    Amit Godbole (@amitGodbole) reported

    @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

  • dougmcrae
    Doug McRae (@dougmcrae) reported

    @zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!

  • LCTTA
    LCTTA (@LCTTA) reported

    @zoom_us Finally got the update installed. I had to restart the iMac beforehand because apparently something was bogging the system down and that caused the installer to crash.

  • CorreaToe
    Efforting (@CorreaToe) reported

    I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.

  • LekiaProsper
    Lekia Prosper (@LekiaProsper) reported

    @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

  • 13thebobber
    Ashutosh Parashar (@13thebobber) reported

    @zoom_us u hv d worst service. Trip completed last midnight. Made 9 calls for pick up after paying for pik n drop. Still no avail. Refund my entire booking amount. This is not what I paid for. #nvrzoom

  • b_son4
    bson 👨🏼‍💻 (@b_son4) reported from Manteno, Illinois

    @zoom_us fix your **** or @Xfinity fix your **** someone fix some ****

  • wcbdata
    William "Half-vaxxed" Brooks (@wcbdata) reported

    @tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.

  • KashefMajid
    Kashef Majid (@KashefMajid) reported

    Is anybody else having problems with Zoom this morning? @zoom_us

  • observerherb
    ObserverHerb (@observerherb) reported

    @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

  • Mahendr53828703
    Mahendra Lama (@Mahendr53828703) reported

    @zoom_us @Zoom Please help me please my realy many probelam please help me

  • P_Bruynooghe
    Pierre Bruynooghe (@P_Bruynooghe) reported

    @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

  • taylorpineiro
    taylorpineiro (@taylorpineiro) reported

    Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.

  • skullady_malady
    Skull Lady, Annoying Libertarian (@skullady_malady) reported

    @zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.

  • anapiliouras
    Anastasia Piliouras (@anapiliouras) reported

    @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

  • KaylaBlais2
    Kayla’s HiFi Club (@KaylaBlais2) reported

    @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

  • moids
    Ómid M. (@moids) reported

    @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

  • shawnandthecity
    Shawn (@shawnandthecity) reported

    Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

  • ginapsmith
    gpsmith Back to Teaching Remote (@ginapsmith) reported

    is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

  • scott_peterson4
    ./scott📊 (@scott_peterson4) reported

    @zoom_us it's zoom! I know I deleted the zoom cask and installed the zoomus cask but that must've been on my other machine. Let me do that on this machine as well and see if it resolves the issue.

  • andre_jacobs
    André Jacobs (@andre_jacobs) reported

    Hey @Zoom, did you know that unsubscribing from your email newsletter does not work? I unsubscribed multiple times now and still receiving your newsletter. Please fix this. BTW your Twitter link on that newsletter goes to the wrong account as well - @zoom_us.

  • Brennan81511014
    Brennan Taylor (@Brennan81511014) reported

    @vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • berniewestacott
    bernie westacott (@berniewestacott) reported

    Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!

  • Lil_the_kreativ
    Lil The Kreative (@Lil_the_kreativ) reported

    To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

  • kez1133
    Kerrie Shelden (@kez1133) reported

    @theipodteacher @zoom_us All good. Thought it was a problem at my end

  • MyTakeOnIt
    Jeremy Angoff (@MyTakeOnIt) reported

    @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?