Zoom status: messaging issues and outage reports

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 27, 4:20 AM EDT	0	0
Apr 27, 4:40 AM EDT	0	0
Apr 27, 5:00 AM EDT	0	0
Apr 27, 5:20 AM EDT	0	0
Apr 27, 5:40 AM EDT	0	0
Apr 27, 6:00 AM EDT	0	0
Apr 27, 6:20 AM EDT	0	0
Apr 27, 6:40 AM EDT	0	0
Apr 27, 7:00 AM EDT	0	0
Apr 27, 7:20 AM EDT	0	0
Apr 27, 7:40 AM EDT	0	0
Apr 27, 8:00 AM EDT	0	0
Apr 27, 8:20 AM EDT	0	0
Apr 27, 8:40 AM EDT	0	0
Apr 27, 9:00 AM EDT	0	0
Apr 27, 9:20 AM EDT	0	0
Apr 27, 9:40 AM EDT	0	0
Apr 27, 10:00 AM EDT	0	0
Apr 27, 10:20 AM EDT	0	0
Apr 27, 10:40 AM EDT	0	0
Apr 27, 11:00 AM EDT	0	0
Apr 27, 11:20 AM EDT	0	0
Apr 27, 11:40 AM EDT	0	0
Apr 27, 12:00 PM EDT	0	0
Apr 27, 12:20 PM EDT	0	0
Apr 27, 12:40 PM EDT	0	0
Apr 27, 1:00 PM EDT	0	0
Apr 27, 1:20 PM EDT	0	0
Apr 27, 1:40 PM EDT	0	0
Apr 27, 2:00 PM EDT	0	0
Apr 27, 2:20 PM EDT	0	0
Apr 27, 2:40 PM EDT	0	0
Apr 27, 3:00 PM EDT	0	0
Apr 27, 3:20 PM EDT	0	0
Apr 27, 3:40 PM EDT	0	0
Apr 27, 4:00 PM EDT	0	0
Apr 27, 4:20 PM EDT	0	0
Apr 27, 4:40 PM EDT	0	0
Apr 27, 5:00 PM EDT	0	0
Apr 27, 5:20 PM EDT	0	0
Apr 27, 5:40 PM EDT	0	0
Apr 27, 6:00 PM EDT	0	0
Apr 27, 6:20 PM EDT	0	0
Apr 27, 6:40 PM EDT	0	0
Apr 27, 7:00 PM EDT	0	0
Apr 27, 7:20 PM EDT	0	0
Apr 27, 7:40 PM EDT	0	0
Apr 27, 8:00 PM EDT	0	0
Apr 27, 8:20 PM EDT	0	0
Apr 27, 8:40 PM EDT	0	0
Apr 27, 9:00 PM EDT	0	0
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

Connection (34%)
Sign in (25%)
App Crashing (19%)
Multimedia (16%)
Glitches (3%)
Video (3%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
San Carlos	Multimedia	7 hours ago
Conshohocken	Connection	11 hours ago
Cranberry Township	Connection	5 days ago
Swadlincote	App Crashing	15 days ago
Mesa	Multimedia	17 days ago
Obdach	App Crashing	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

Doug McRae (@dougmcrae) reported 5 minutes ago
@zoom_us I've used your service for a long time. I get the HYPER SECURITY things you are pressured to do by some. My needs are simple. You have complicated your security to the point where I am ready to use another service. I don't have the time to. Too complicated!
John Nash - Game theory, my theory. (@AntichristJebus) reported 7 minutes ago
@madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center
PinayKeto (@PinayKeto) reported 8 minutes ago
@LegendSports7 @zoom_us Hi John, were you able to fix this? I'm experiencing the exact same thing on my Surface Pro....
Augustus Garrison (@happyfrozenfire) reported 9 minutes ago
@zoom_us fix your servers
Wasim Ahmad (@wasim80) reported 10 minutes ago
@zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
bson 👨🏼‍💻 (@b_son4) reported 11 minutes ago from Manteno, Illinois
@zoom_us fix your **** or @Xfinity fix your **** someone fix some ****
HOURLY LIFE of Fred Campos (@FredsDaily) reported 14 minutes ago
10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.
Brennan Taylor (@Brennan81511014) reported 16 minutes ago
@vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
bluejay | 🧢🌸🧧🔔✈️👨‍✈️ | 让中国远离香港 (@vroomjay) reported 21 minutes ago
@zoom_us is zoom down? im still on the connecting page for over a minute.
The London Writers' Salon (@WritersSalon) reported 21 minutes ago
If you’re trying to get into the PST Writers’ Hour, you’ll notice an error code. There is an error with @zoom_us which is shutting out new writers entering the space! For now our hands are tied, and hopefully this will be fixed for our next Writers’ Hour at 8am AEDT (Melbourne)
taylorpineiro (@taylorpineiro) reported 27 minutes ago
Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.
Kat (@KatlandKat) reported 29 minutes ago
@dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves
Efforting (@CorreaToe) reported 30 minutes ago
I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.
Robert Clark (@bostonbobby617) reported 32 minutes ago
@zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.
Vanessa (@VanBird) reported 33 minutes ago
Is anyone else having the @zoom_us issue where you’re waiting for a client to show up to a scheduled meeting & when they don’t, they tell you they tried but zoom said you were in another meeting (when you weren’t)? It’s happened twice in a week and it is so annoying. #zoom
YASHVI SANGHAVI (@YashviSanghavi) reported 34 minutes ago
@zoom_us @Zoom Hi, today 23.08.21 is zoom facing any technical issue as i am unable to start any meeting...
Ray Carroll (@raycarroll55) reported 44 minutes ago
@LiebermanAustin @zoom_us Ppl got so down on stock; was painful to hold but in the trenches you can feel they’ve still got the momentum. Lots they can do w this business and customer base 📈
Alfredo Canziani (@alfcnz) reported 46 minutes ago
@zoom_us @wacom Actually, by selecting «Previous Operating System» option in «Screen capture mode» fixed the issue. Therefore, you may want to look into what the difference between these two methods are, if you want to fix this awful lag.
Ayush Negi (@itsayushnegi) reported 47 minutes ago
@zoom_us @NetflixIndia how to cancel your Auto renewal service ? @netflix
Stephen Guffick (@steveguffick) reported 48 minutes ago
@zoom_us Echo the last. Why wont you interact with customers that have problems
Julia Graham Ⓥ (@juliamarygraham) reported 50 minutes ago
@WritersSalon @zoom_us No problem :). It'll test our self-control when not eyeballed by 300 other writers. Oh ****... She says, replying on Twitter.
AGU_EPSP (@AGU_EPSP) reported 54 minutes ago
@MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.
bernie westacott (@berniewestacott) reported 55 minutes ago
Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
Ricardo (@Rixards_All) reported 55 minutes ago
@zoom_us I've tried to use the zoom website to get some help on a login problem but I couldn't find the solution. Could you please DM me? Thank you!
Scott Wells 🇺🇦 (@wellsology) reported 55 minutes ago
Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.
Mary Rinaldi (@soulcarousel) reported 59 minutes ago
. @zoom_us an important, public health #COVID vaccine meeting was zoom bombed today. This is not acceptable. As @rashadrobinson has said to your leadership repeatedly, non-cis, white male events are often the target, especially events that are in the service of Black communities.
Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 59 minutes ago
My @zoom_us issues are so freaking weird that they asked me if I was joining from the web client. Gross. Have they seen their web client?
Kayla’s HiFi Club (@KaylaBlais2) reported 1 hour ago
@zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update
Nelson Cardona (@nelcarana) reported 1 hour ago
@zoom_us I AM HELP ME
Lorena M. Olaya A. (@L0laya) reported 1 hour ago
@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time