Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Connection (33%)
• Sign in (26%)
• App Crashing (22%)
• Multimedia (15%)
• Glitches (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Hayward	App Crashing	7 hours ago
Bristol	Sign in	8 days ago
Crewe	Connection	10 days ago
Omemee	Sign in	11 days ago
Perth	Connection	12 days ago
Noida	Multimedia	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lenny almatsier (@lennyhopipola) reported 35 seconds ago

  @MikeDemler @zoom_us Hi is there any update to solve this issue? Because i have the same problem with my zoom account (my acc is disabled) and I already chatted with the support team on the web and it’s not helpful at all.

• 
  André Biernath (@andre_biernath) reported 3 minutes ago

  @BretLemoine @zoom_us Same here in Brazil! Trying to have access to an interview since 12 PM 😭😭😭 I contact the Zoom's help desk and they reported some issues in the uploading process for the cloud. But "at least" the files will not be lost.

• 
  SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 5 minutes ago

  @CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.

• 
  Leslie Truex, Literary Agent (@ltruex) reported 6 minutes ago

  Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

• 
  al (@aliceisfab) reported 7 minutes ago

  does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭

• 
  Bronwen (@Bronwen6720) reported 9 minutes ago

  @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

• 
  Tiffani Ashley Bell (@tiffani) reported 10 minutes ago from Stanford, California

  She was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.

• 
  Stephen Guffick (@steveguffick) reported 11 minutes ago

  @zoom_us Echo the last. Why wont you interact with customers that have problems

• 
  FunkyBob (@BunkyFob) reported 15 minutes ago

  @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

• 
  judith (@judith1907) reported 18 minutes ago

  @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

• 
  adiangga (@ad1angga) reported 18 minutes ago

  @zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me

• 
  Falk Dübbert (@falkduebbert) reported 21 minutes ago

  @bbrundert @Logitech @zoom_us With Catalina: no problems.

• 
  Ómid M. (@moids) reported 23 minutes ago

  @pitdesi If multiple folks report them for this behavior, @zoom_us should consider banning them from using the service.

• 
  AGU_EPSP (@AGU_EPSP) reported 25 minutes ago

  @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

• 
  ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported 26 minutes ago

  @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

• 
  Kayla’s HiFi Club (@KaylaBlais2) reported 27 minutes ago

  @zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update

• 
  Shawn (@shawnandthecity) reported 28 minutes ago

  Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

• 
  Matthew Magbee (@mmagbee) reported 36 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  MapPorn (@MapPornTweet) reported 37 minutes ago

  So has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.

• 
  Kerrie Shelden (@kez1133) reported 40 minutes ago

  @theipodteacher @zoom_us All good. Thought it was a problem at my end

• 
  Kat (@KatlandKat) reported 43 minutes ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help

• 
  Melai (@lai1205) reported 45 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Raumpionier (@Raumpionier) reported 49 minutes ago

  @zoom_us Would be good if that was the default setting. We already had the problem that inexperienced users could not find the taskbar anymore and that is a problem when using browser-based tools.

• 
  Adam J. Blust (@adamblust) reported 51 minutes ago

  Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

• 
  eelke (@esctec_nl) reported 51 minutes ago

  @zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out

• 
  Kelsey Knight (@kk2nite) reported 52 minutes ago

  '@zoom_us provided another reminder of why it’s been such a hot stock during the pandemic. The company, whose brand name is now synonymous w/ video calls, revealed it has become a $ machine over 12mts- generating 1.4B from its videoconferencing service in 21' via @theinformation

• 
  Mara Hernandez (@maraihdez) reported 54 minutes ago

  @zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???

• 
  Dear Gay Journal (@GayAnnals) reported 59 minutes ago

  @RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 59 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 59 minutes ago

  @zoom_us how can I solve "error code 104103"?