Zoom status: messaging issues and outage reports

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
May 11, 1:20 AM EDT	0	0
May 11, 1:40 AM EDT	0	0
May 11, 2:00 AM EDT	0	0
May 11, 2:20 AM EDT	0	0
May 11, 2:40 AM EDT	0	0
May 11, 3:00 AM EDT	0	0
May 11, 3:20 AM EDT	0	0
May 11, 3:40 AM EDT	0	0
May 11, 4:00 AM EDT	0	0
May 11, 4:20 AM EDT	0	0
May 11, 4:40 AM EDT	0	0
May 11, 5:00 AM EDT	0	0
May 11, 5:20 AM EDT	0	0
May 11, 5:40 AM EDT	0	0
May 11, 6:00 AM EDT	0	0
May 11, 6:20 AM EDT	0	0
May 11, 6:40 AM EDT	0	0
May 11, 7:00 AM EDT	0	0
May 11, 7:20 AM EDT	0	0
May 11, 7:40 AM EDT	0	0
May 11, 8:00 AM EDT	0	0
May 11, 8:20 AM EDT	0	0
May 11, 8:40 AM EDT	0	0
May 11, 9:00 AM EDT	0	0
May 11, 9:20 AM EDT	0	0
May 11, 9:40 AM EDT	0	0
May 11, 10:00 AM EDT	0	0
May 11, 10:20 AM EDT	0	0
May 11, 10:40 AM EDT	0	0
May 11, 11:00 AM EDT	0	0
May 11, 11:20 AM EDT	0	0
May 11, 11:40 AM EDT	0	0
May 11, 12:00 PM EDT	0	0
May 11, 12:20 PM EDT	0	0
May 11, 12:40 PM EDT	0	0
May 11, 1:00 PM EDT	0	0
May 11, 1:20 PM EDT	0	0
May 11, 1:40 PM EDT	0	0
May 11, 2:00 PM EDT	0	0
May 11, 2:20 PM EDT	0	0
May 11, 2:40 PM EDT	0	0
May 11, 3:00 PM EDT	0	0
May 11, 3:20 PM EDT	0	0
May 11, 3:40 PM EDT	0	0
May 11, 4:00 PM EDT	0	0
May 11, 4:20 PM EDT	0	0
May 11, 4:40 PM EDT	0	0
May 11, 5:00 PM EDT	0	0
May 11, 5:20 PM EDT	0	0
May 11, 5:40 PM EDT	0	0
May 11, 6:00 PM EDT	0	0
May 11, 6:20 PM EDT	0	0
May 11, 6:40 PM EDT	0	0
May 11, 7:00 PM EDT	0	0
May 11, 7:20 PM EDT	0	0
May 11, 7:40 PM EDT	0	0
May 11, 8:00 PM EDT	0	0
May 11, 8:20 PM EDT	0	0
May 11, 8:40 PM EDT	0	0
May 11, 9:00 PM EDT	0	0
May 11, 9:20 PM EDT	0	0
May 11, 9:40 PM EDT	0	0
May 11, 10:00 PM EDT	0	0
May 11, 10:20 PM EDT	0	0
May 11, 10:40 PM EDT	0	0
May 11, 11:00 PM EDT	0	0
May 11, 11:20 PM EDT	0	0
May 11, 11:40 PM EDT	0	0
May 12, 12:00 AM EDT	0	0
May 12, 12:20 AM EDT	0	0
May 12, 12:40 AM EDT	0	0
May 12, 1:00 AM EDT	0	0
May 12, 1:20 AM EDT	0	0

At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

Connection (36%)
Sign in (21%)
Multimedia (18%)
App Crashing (18%)
Glitches (4%)
Video (4%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Multimedia	6 days ago
Coventry	Sign in	10 days ago
San Carlos	Multimedia	14 days ago
Conshohocken	Connection	14 days ago
Cranberry Township	Connection	19 days ago
Swadlincote	App Crashing	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

Nitin Jain (@nitinjaipur433) reported 2 minutes ago
@zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry
al (@aliceisfab) reported 3 minutes ago
does anyone know if @zoom_us recording processing is down? i’ve been waiting for 2 hours for recordings that usually only take 20-40 mins max 😭
TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported 3 minutes ago
Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.
Leigh (@j15ldw) reported 5 minutes ago
@zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?
Stone Pills (@AlinaPills) reported 6 minutes ago
@roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.
Kashef Majid (@KashefMajid) reported 10 minutes ago
Is anybody else having problems with Zoom this morning? @zoom_us
Kat (@KatlandKat) reported 13 minutes ago
@dominik_stoll @VirtualHlthPHSA @zoom_us will this work for me as I am deaf (little d) and no lipreading or ASL skills. I really need to talk to my doctor but not able to find help in getting my Samsung A11 smartphone to do the TTY so can call him. He lives out of my town and hard for me to get there without help
Bjoern Brundert (@bbrundert) reported 16 minutes ago
Is it just me or have others experienced issues with @Logitech's Brio 4k camera and @zoom_us? I upgraded Zoom earlier this week to latest and now I see random switching between "standard" & "widescreen" views and now I am back to lots of issues with autofocus, etc...
AGU_EPSP (@AGU_EPSP) reported 22 minutes ago
@MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.
Daniel Carmona (@DanielC85829866) reported 22 minutes ago
@zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem
Kishore Kumar Das (@Kishore59516918) reported 25 minutes ago
@zoom_us I kishore kumar das .pliz tha I no inglis spiking I am hindi dailok hering pliz help I am invest olredi agri pliz help hindi india
Ms. AK (@akincali) reported 27 minutes ago
@zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.
kumiko s (@mutukik) reported 28 minutes ago
@AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.
bernie westacott (@berniewestacott) reported 28 minutes ago
Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
Christos Karamanolis (@XtosK) reported 31 minutes ago
@bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.
Dimitrios Fytanidis (@dfytanid) reported 34 minutes ago
@MoodieStrat @zoom_us Yeap... :( Same errors here..
Penyembah Bakso (@BaksoPenyembah) reported 35 minutes ago
@xinwenxiaojie @zoom_us Hi im currently having the exact same issue, how did you solve this?
Mara Hernandez (@maraihdez) reported 36 minutes ago
@zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???
Greg Fong (@khole_greg) reported 40 minutes ago
@Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts
SatScript | i Can Do (YO)ur STUFF (@SatScript) reported 41 minutes ago
@CandourI @zoom_us Not good is it? Very bad service from zoom and so difficult to contact them also.
slow-moving apocalypse (@sarahflorman) reported 43 minutes ago
@zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?
🚩 Selene de Hekate “O Brasil tá Lascado” (@selenedehekate) reported 46 minutes ago
@zoom_us how can I solve "error code 104103"?
adechian (@adechian) reported 47 minutes ago
@zoom_us I'm not receiving two factor authentication code, please help
Robert (@Siroberte) reported 51 minutes ago
@zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY
Efforting (@CorreaToe) reported 53 minutes ago
I think it’s weird @zoom_us is celebrated for flourishing in the pandemic but @amazon is positioned as evil. Both companies benefitted from the world deciding to shut down.
usableknowledge (@usableknowledge) reported 53 minutes ago
@zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.
Matthew Magbee (@mmagbee) reported 53 minutes ago
Ok folks … @zoom_us is down. Go home. Today is canceled.
Dr. Felisa Reynolds (@felisa_reynolds) reported 54 minutes ago
Soooooo @zoom_us is down for us @Illinois_Alma?
Michael MoneyMike Arizmendez-Valderaz (@dreamcatchermja) reported 59 minutes ago
@Reuters Well what coindink. I'm experiencing technical difficulties with my @zoom_us in The Rio Grande Valley Of Texas. That's okay, I don't need it until I tear up some @MartinMartian72 corporate gangsters in court. So Zoom can fix their glitches before the Summer.
Kanadatreff (@Kanadatreff) reported 59 minutes ago
@sarahflorman @zoom_us Try the login with the Zoom client!