Zoom status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Zoom users through our website.

• Sign in (43%)
• App Crashing (29%)
• Connection (29%)

Live Outage Map

The most recent Zoom outage reports came from the following cities:

City	Problem Type	Report Time
Leganés	App Crashing	13 days ago
Iowa City	Sign in	2 months ago
Hayward	App Crashing	2 months ago
Bristol	Sign in	3 months ago
Crewe	Connection	3 months ago
Omemee	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  INGRID “B” BAZIN Host Curator Soulcialite (@MsIngridB) reported 2 minutes ago

  @zoom_us are your servers down. We can’t log in - MIAMI,FL

• 
  stevebermeo (@stevebermeo) reported 3 minutes ago

  @zoom_us @caniscausa Is zoom down I keep getting kicked out

• 
  Italia (@Italia09294177) reported 5 minutes ago

  @zoom_us I do not understand. I canceled the service pro and still I am receiving an Email that I should pay!!

• 
  Mara Hernandez (@maraihdez) reported 9 minutes ago

  @zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???

• 
  Sully Baseball (@sullybaseball) reported 9 minutes ago

  What is a more effective way of dealing with Zoom issues? 1. Contacting @zoom_us for assistance? 2. Writing your problem on a piece of paper, making it into a paper airplane, and throwing it into the Pacific Ocean?

• 
  Jerome Klodzinski (@t04f) reported 10 minutes ago

  @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

• 
  ObserverHerb (@observerherb) reported 15 minutes ago

  @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

• 
  Ms. AK (@akincali) reported 17 minutes ago

  @zoom_us This happened a year ago. We contacted your people, and changed the security settings on our district account. Once we did that, I had no problems again. We believe it was one of our students, not an outside person. Thank you.

• 
  Melai (@lai1205) reported 18 minutes ago

  @zoom_us please help me someone used my credit card to purchase a zoom account..

• 
  Laura Ciriani (@LauraCiriani) reported 24 minutes ago

  @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

• 
  Kerrie Shelden (@kez1133) reported 26 minutes ago

  @theipodteacher @zoom_us All good. Thought it was a problem at my end

• 
  Varadharajan K PhD (@VaradhKrish) reported 28 minutes ago

  ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

• 
  Nelson Cardona (@nelcarana) reported 28 minutes ago

  @zoom_us I AM HELP ME

• 
  AGU_EPSP (@AGU_EPSP) reported 31 minutes ago

  @MoodieStrat @zoom_us Try signing into the zoom now. We think we fixed the issue.

• 
  Urbano Network (@urbanonetwork) reported 32 minutes ago

  I have been on @zoom_us chat for an hour, on my third assistance having swerved the terrible AI and still no nearer to answering this question: On the Pro plan can you host webinars below 100 people? Three staff don't know

• 
  kumiko s (@mutukik) reported 36 minutes ago

  @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

• 
  Myra Jolivet (@MyratheAuthor) reported 40 minutes ago

  @zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...

• 
  Dr. Felisa Reynolds (@felisa_reynolds) reported 41 minutes ago

  Soooooo @zoom_us is down for us @Illinois_Alma?

• 
  Bronwen (@Bronwen6720) reported 43 minutes ago

  @zoom_us Totally disgusting and unnecessary making kids wear masks that are going to cause them severe psychological & health problems. Horrible advert. Are you suggesting they wear masks on zoom? Even more disgraceful.

• 
  Ricardo (@Rixards_All) reported 43 minutes ago

  @zoom_us I've just tried to do that, but it doesn't solve my problem because I cannot access the confirmation link since my e-mail adress no longer exists

• 
  Nicole Marie 💛 (@NikitaMariaSays) reported 48 minutes ago

  Is anyone else having issues connecting to Zoom? @zoom_us #Zoom #Zoomdown?

• 
  Matthew Magbee (@mmagbee) reported 48 minutes ago

  Ok folks … @zoom_us is down. Go home. Today is canceled.

• 
  kobenimeal (@kobenimeal) reported 52 minutes ago

  @brianleejackson @zoom_us @ericsyuan I have literally been having the same issue and of course there is no way to contact zoom if you don’t pay them. I have unsubscribed through their “link” multiple times and I keep getting their emails, and their twitter account ends up ignoring me. I also want to report them!!

• 
  Greg Fong (@khole_greg) reported 53 minutes ago

  @Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts

• 
  Wasim Ahmad (@wasim80) reported 56 minutes ago

  @zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

• 
  Stephen Guffick (@steveguffick) reported 57 minutes ago

  @zoom_us Echo the last. Why wont you interact with customers that have problems

• 
  Pulentomario (@Pulentomario3) reported 58 minutes ago

  @zoom_us hello, good night, your application is damaging the telephone equipment, my daughter's cell phone damaged the camera and presented several problems, the flashlight was predestined, the data from the google account was lost, the same thing happened on my cell phone

• 
  Rachel Lawson (@rachel_norfolk) reported 59 minutes ago

  I really, really wish there was a auto-captioning service that could plug into multiple conferencing systems. We use @zoom_us a lot at @drupalassoc but there are many people I work with who will only use open source conferencing and I want to be able to do that accessibly.

• 
  Marilee Zafaripour🏳️‍🌈 (@marileezafari) reported 59 minutes ago

  So...uh... Does anyone else have to download @zoom_us every single time they want to use it? Or is it just me? I smash the join button meeting, and it doesn't respond. So I download it. Multiple times a day. For multiple meetings. Send help.

• 
  Kat (@KatlandKat) reported 1 hour ago

  @dominik_stoll @VirtualHlthPHSA @zoom_us Tks will try that. Covid has made things much more difficult for me to get help in person. Sick now, & no clue how as been isolating in my home since fall of 2019 after missing flu shot. In all that time I have been out of home less than >20 times. Wearing mask, shield & gloves