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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Zoom reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Zoom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Zoom users through our website.
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Connection (42%)
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Sign in (31%)
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App Crashing (13%)
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Glitches (6%)
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Multimedia (4%)
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Video (3%)
Live Outage Map
The most recent Zoom outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Sign in | |
| New York City |
Sign in | |
| Houston |
Connection | |
 Sandbach |
Connection | |
| Katy |
Sign in | |
| Englewood |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Deanna (Dee-na)
(@Hessteacherest) reported
@GoSunDevils @zoom_us Same issue here!
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Musavir Manzoor Baba
(@MusavirManzoor) reported
Day beforeYesterday I was excited about new start of my life,I was going to attend my online classes through @zoom_us from next day. I slept in excitement ,when I woke up have my breakfast,I opened #zoom but error occurred (1/2)
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José Augusto💎
(@josemaugusto) reported
@appannie @zoom_us @disneyplus When will you fix the Google Play connection bug? When will we be able to add Google Play again?
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Dan Tuuri 🔑💻
(@dtuuri) reported
Hi @zoom_us with changes to support systems I can no longer get help on my paid account. Unfortunately my employer cannot find missed recordings (cloud) how can I get help?
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Ryan Offord
(@underwaterryan) reported
Finally managed to stop my @Dell XPS laptop going mental with a loud fan during calls on @zoom_us - Disabling @intel Turbo Boost in the BIOS stops the problem. Gone from unusable due to fan noise to being absolutely fine. Finally.
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c is proud of louis - ☆
(@bonnythepony) reported
@zoom_us @canyonmoonblu HELP WHY IS THIS SO FUNNY
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Alicia Lynn
(@MamiAlicia143) reported
@PBandJenelley_1 @zoom_us Only if it's an internet problem and it happens about 2 times here and there but I live in the city. Guess you need to talk to your service provider and find out the best wifi booster for your service. We got one cuz we have about 10 devices on our wifi. It works great!
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Teixeira JRT
(@teixeira_jrt) reported
@zoom_us That is exactly what I did. Do it think this is something that you can patch? Or is this an error on the user's end?
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adem özmen
(@zizil_61) reported
@fazil_ozmen @zoom_us My problem is different from that. Hacker joins my meeting when I accept my student. They are using same account. Waiting room is useless. When I accept my student, the hacker starts to use the account.
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Will D. Robinson
(@willrobinsonchi) reported
@zoom_us You need to fix your support site. You don't recognize any zoomgov accounts and provide support to them. It's pretty frustrating when we can't even get basic help from you because you don't recognize the email/host key pair that is in the profile settings.
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Dinesh Garg
(@dineshocp) reported
@zoom_us it is very disappointing that customer service given by ZOOM in India is worst . i have logged a complaint 9000600 , there is no positive reply .
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Matthias from Get The Audience
(@GetTheAudience) reported
Would you like to hop on @zoom_us with me? I want to know what audience you are trying to help, and... We will try to find and understand that audience TOGETHER, FOR YOU. How cool is that? 😎😎😎
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Baron Botch #WholesomeGang
(@BaronBotch) reported
.@MicrosoftTeams is the very worst. It worked poorly with my audio interface this evening. It would only recognize one channel, not two. Musician could play his keyboard but not use his mic. This is NEVER a problem in @zoom_us. I really wish the client had used Zoom instead.
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Flamboyant Corporate Kiss Ass
(@szarka) reported
OMG, @Zoom_us! This is practically a virgin Windows 10 install and your POS installer can't get past 10% but also doesn't throw an error? WTF?
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Pippa Akram
(@Social_Pip) reported
@zoom_us I've updated to Big Sur and now icons are missing in a meeting and on the desktop app. I've googled and apparently there's an update to help with this - where can I find it?
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Mellow_D
(@Mellow_D) reported
Me: hey zoom support can you help me with an issue? Zoom support or anyone at zoom: I sent you the document stupid! Thank you for calling and reaching out by email. Your ticket is now closed @zoom_us
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Another Person.
(@anotheroneuk) reported
@zoom_us @teixeira_jrt Unticking the 'Sending video' hardware acceleration checkbox immediately resolves the problem on my end.
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Michael Bloch
(@michael_bloch) reported
@zoom_us on v5.4.6 when clicking “Check for updates” I systematically get an error “Check new version failed, try again” - happens every day - is that a known bug?
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Katie Hunzinger
(@HunzingerUD) reported
Anyone have a @zoom_us issue where you login and it says you're in another meeting? I can't seem to find the solution (I've logged out everywhere and logged back in, I have no meetings, and Dr. Google hasn't helped). #AcademicTwitter #phdchat #zoomhelp
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Krister Ulmanis
(@thatguysdad) reported
@zoom_us thanks for 🤬🤬🤬🤬 nothing for adding 3 hrs of extra work I didn’t need after an already long day because your crap didn’t move the slides on my presentation and I had to fix it before I’m going to bed - and no help any of the links on your websites on how to fix it.
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Joff Eaton
(@joffeaton) reported
Following my post weeks ago that @zoom_us took an entire years payment on a monthly subscription, I have not heard anything back from them. I have emailed numerous times, but nothing. If you’re expecting supportive customer service when it comes to Zoom issues, think again.
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Cameron Mason
(@mameroncason) reported
@kristianindy @Apple @zoom_us In all seriousness. The top bezel of the screen could be a thin led light bar and that solves half the problem.
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Another Person.
(@anotheroneuk) reported
@teixeira_jrt @zoom_us I have exactly the same problem over the last few days.
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Tired and Worn out
(@wendy_esl) reported
@zoom_us some of my students couldn’t get onto my zoom link even though it’s the same zoom link we’ve been using everyday. Needless to say, it was a terrible day.
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ℝ𝕒𝕔𝕙𝕒𝕖𝕝 𝕂𝕖𝕥𝕥𝕟𝕖𝕣-𝕋𝕙𝕠𝕞𝕡𝕤𝕠𝕟
(@GoSunDevils) reported
@zoom_us That doesn’t happen. When I’m in a breakout room, I have ZERO idea kids are in the waiting room. My colleagues report the same issues. What are we doing wrong?
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Kim Stiens, Barely Graduated College
(@ranavain) reported
is anyone else having major @zoom_us issues right now
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D S
(@damanjit1) reported
@Microsoft @zoom_us And now it won't boot and no hw errors. Tried: Repair Safe boot Restore Booted once after restore and bluescreened again, now give new error: Bad_ststem_config_info (2/2)
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Michael Bloch
(@michael_bloch) reported
@zoom_us I uninstalled and re installed but am getting the same error message
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Alicia Lynn
(@MamiAlicia143) reported
@PBandJenelley_1 @zoom_us Our only problem with @zoom_us is they clearly do not like chromebooks so my kids cannot annotate or do reactions, backgrounds etc. Which prevents them from being able to do interactive or fun, engaging activities during class. Talk about frustrating!
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Jim Peacock
(@PeakCareers) reported
Is anyone else having problems with zoom? I was fine all morning and now can't get on @zoom_us