Telus Outage Report in Fort McMurray, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Fort McMurray come from postal codes T9K and T9H.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Telus
Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (25%)
-
Wi-fi (10%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (3%)
Live Outage Map Near Fort McMurray, Alberta
The most recent Telus outage reports came from the following cities: Fort McMurray.
| City | Problem Type | Report Time |
|---|---|---|
 Fort McMurray |
Wi-fi | |
| Fort McMurray |
Internet | |
| Fort McMurray |
Wi-fi | |
| Fort McMurray |
Internet | |
| Fort McMurray |
Wi-fi | |
| Fort McMurray |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Abe Simpson
(@AbeSimp12856621) reported
@Solidarity101 @richardzussman It’s becuase the public service has garbage compensation. Telus pays its staff a much better rate
-
excellerate
(@excellerate3) reported
@TELUS I am going to cancel my services with @telus if they charge a credit card processing fee
-
Goetz Milcke
(@GMilcke) reported
@CBCNews National Post on August 11, 2022: "We have the world’s most expensive wireless costs. " Are we stupid enough to support a raise in consumer costs? I also want to add Telus' operating profit 2021/22: 2.557B 2020/21: 2.453B 2019/20: 1.853B Questions?
-
Pete Evans
(@p_evans) reported
@M_Gottfried04 Hey I'm the CBC reporter who wrote the story on this today. Are you a Telus customer by any chance who pays with a credit card?
-
Purple Pony Art 🦄🐦🌈🍁
(@purpleponyart) reported
@XiMeNaKa It's too bad they didn't hire a photographer to get an accurate view, because TELUS Sky is also missing.
-
Dan
(@Bigger_Nugz) reported
@CBCNews @Telus you will be loosing a customer if this goes through. You're service sucks anyway. Way too many dead zones in the Durham Region.
-
PierreMichaud
(@pierremichaud) reported
@CBCNews Telus made $1.7 billion in 2021, $1.3 bn in 2020. Quite sure the credit card fees have always been embedded in their profit equation. I also doubt the government will protect consumers. It never does against telcos.
-
Jason Sheard (he/him)
(@Jason_Sheard) reported
@CRTCeng Where on your site can I make a complaint regarding telecoms such as Telus wanting to charge extra fees for payments made with a credit card?
-
Meteo Marsh
(@MeteoMarsh) reported
Big corpo @TELUS passing down credit card fees? Lolololol Weak.
-
L
(@MrsSteak) reported
@TELUS you already upped my bill by $5 per number, if you add the charge b/c I used a credit card, I’m gone as a customer. Not just for phones but for the internet and TV as well. @HedyFry why does your govt continue to allow telecoms to gouge customers?