Telus Outage Report in Kelowna, British Columbia
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The latest reports from users having issues in Kelowna come from postal codes V1Y.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (29%)
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Wi-fi (8%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
Phone | |
| West Kelowna |
Internet | |
| Kelowna |
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| Kelowna |
Phone | |
| West Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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21purplemiles
(@21purplemiles) reported
@TELUS I want to find out more about your services but you live chat keeps crashing! Please let me know the best internet/tv plan you can offer for address 6780 Buswell Street in Richmond BC. I will need service starting around April 27 or 28. If I don’t hear back
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Apurv Raveshia
(@Apurv7164) reported
@TELUSsupport @TELUS - I am on call with customer service and I asked about installation and he said, trust me it will be installed. I asked when and he said he cannot commit. Can you stop my billing because I have not received devices? he said NO.
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Jerry Zhao
(@wow_zhao) reported
If you're Canadian the only reason I will accept for not getting the vaccine (other than allergies etc.) is if you're with Bell/Telus/Rogers because there is a very good chance they will immediately start billing you for the 5G service even if you can't use it yet
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Nancy Bepple
(@NancyBepple) reported
Given the number of people who experienced the large volume of spam calls from Latvia today, @TELUS response to my 611 call was lukewarm at best. No acknowledgement of the magnitude of the issue.
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Dr. G concerned Albertan
(@dgidziu) reported
from
Calgary, Alberta
@CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.
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Joty 🎨
(@polishyourworld) reported
Thank god I switched to Telus last year, heard Rogers cellular and data has been down the last 24 hrs , big yikes 😬
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bibby
(@ghostatpeace) reported
my mom on calling telus: im not going to tell them the exact problem they'll figure it out and fix it
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Apurv Raveshia
(@Apurv7164) reported
Update - I received text reply from technician that he still does not have all the equipment. I asked about ETA and he says Telus is in back orders... Why do you sell something you do not have in stock??? Atleast mention that during sell so that customer can go to other provider.
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Apurv Raveshia
(@Apurv7164) reported
@TELUSsupport @TELUS - I received text reply from technician that he still does not have all the equipment. I asked about ETA and he says Telus is in back orders... Why do you sell something you do not have in stock? Mention tht during sell so tht customer can go 2 other provider
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Jwd7150
(@jwd7150) reported
@ShawInfo ok so far I live in calgary I'm a new customer and I'm trying to set up my email and the number a shaw lady gave me at sunridge is completely god dam unless I'm seriously feel like I'm dealing with telus again and they were idiots!!!