Telus Outage Report in Red Deer, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Red Deer come from postal codes T4E, T4R and T4P.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (26%)
-
Wi-fi (10%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (3%)
Live Outage Map Near Red Deer, Alberta
The most recent Telus outage reports came from the following cities: Red Deer and Sylvan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Total Blackout | |
| Red Deer |
TV | |
| Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
Total Blackout | |
| Red Deer |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer, Alberta
Latest outage, problems and issue reports in Red Deer and nearby locations:
-
Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
-
Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
-
Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
-
Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
-
Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
-
spookyszn 👻
(@spooooookyszn) reported
from
Red Deer, Alberta
@TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!
-
Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
-
106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
-
Rorie Roberts
(@RorieRoberts) reported
from
Blackfalds, Alberta
@noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service
-
Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
-
Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
-
John MD
(@John1MD) reported
from
Red Deer, Alberta
In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
-
Edward McIntyre
(@twittem) reported
from
Red Deer, Alberta
@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
-
umutinganyi 🇧🇮
(@ciadoma24) reported
from
Red Deer, Alberta
75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
-
Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
-
C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
-
Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
-
Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
-
Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Buke
(@bukelacktavose) reported
@CTVVancouver All Dix had to do is google "Telus problems" before giving them the contract. Entwhistle pays himself 18 million a year if you are wondering why your Telus bill goes up every 6 months. #telus #ripoff
-
David Gill
(@dtgill) reported
@PaulDoroshenko The issue is why CH had no plan for the (foreseeable) contingency of Telus screwing it up, as other health authorities did.
-
axel1069
(@axel10691) reported
@keithbaldrey Not a Telus problem more like an incompetent Horgan government problem
-
shoppergurl1
(@Shoppergurl1) reported
@jjhorgan @TELUS You had a year to get this right with all the necessary companies. Another fail by the NDP government.
-
Maizy Mae
(@MaeMaizy) reported
@beach_lynnie @CTVVancouver This is a joke! Under 400 appointments made on first day?? They had a year to figure this out. Why #Telus got involved is stupid. They could have set up online registration instead of PAYING a third party. FAILURE
-
Ivan Johnson. Concerned Canadian
(@RealisticCanad1) reported
@realJeff45 Telus said they did. They've separated the cost of the plans and phones. You used to pay about $90/mth that included a $0 phone. Now your plan for 4 ppl is $65 each. Govt now says if you want a phone, buy a phone or make payments. But your base plan has gone down. Dead serious.
-
Canada Nice 🇨🇦
(@canada_nice) reported
@keithbaldrey I wonder if Telus took flack (reverse stolen valor) as BC Gov is such a large customer ? Hiring 33 call takers seems destined to fail without online registration support - or was Telus responsible for online failure ?
-
Anne Gavin
(@AnneGavin3) reported
@CoralynnGehl @keithbaldrey I know for a fact, Telus employees were asked to volunteer to help well in advance of Mon. I believe they tried
-
Ivan Johnson. Concerned Canadian
(@RealisticCanad1) reported
@realJeff45 Telus said he did. They've separated the cost of the plans and phones. You used to pay about $90/mth that included a $0 phone. Now your plan for 4 ppl is $65 each. Govt now says if you want a phone, buy a phone or make payments. But your base plan has gone down. Dead serious.
-
Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.