Telus

Telus Outage Report in Sherwood Park, Alberta

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The latest reports from users having issues in Sherwood Park come from postal codes T8H and T8A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sherwood Park, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sherwood Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sherwood Park, Alberta 05/16/2024 14:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sherwood Park, Alberta

The most recent Telus outage reports came from the following cities: Edmonton and Sherwood Park.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton Wi-fi
CanadaEdmonton E-mail
CanadaEdmonton Wi-fi

Community Discussion

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Telus Issues Reports Near Sherwood Park, Alberta

Latest outage, problems and issue reports in Sherwood Park and nearby locations:

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.

  • Roopanova 🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

  • yegventures Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported from Edmonton, Alberta

    @Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.

  • CastledwnsDan CastledwnsDan (@CastledwnsDan) reported from Edmonton, Alberta

    At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks

  • ChrisLaBossiere Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, Alberta

    After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.

  • sass3450 pat sasseville (@sass3450) reported from Edmonton, Alberta

    @Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!

  • Stephane774 Yamamoto97 (@Stephane774) reported from Edmonton, Alberta

    @McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.

  • Artman101a artman101 (@Artman101a) reported from Edmonton, Alberta

    @NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @Apple None of the customers is 100% happy because you do not support esim!

  • Roopanova 🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

  • JasonWiwadBP Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta

    @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

  • Oxcanhosting Steve C (@Oxcanhosting) reported from Edmonton, Alberta

    No internet or TV and called #telus over an hour wait to talk to someone how poor

  • MajeauTyler Tyler Majeau 🏳️‍🌈 (@MajeauTyler) reported from Edmonton, Alberta

    If healthcare by TELUS is anything like their customer service for phones it’s gonna be a hard pass for me 😂 #ableg #abpoli

  • LiamLeroux42 Liam Leroux (@LiamLeroux42) reported from Edmonton, Alberta

    This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃

  • miketheref Mike Malowany (@miketheref) reported from Edmonton, Alberta

    @IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS

  • buoyantbabe Jacquelyn Reynolds (@buoyantbabe) reported from Edmonton, Alberta

    So this sucks. Not only is the 🏒 game blacked out, #telus changed the channels and I just found out I no longer get to watch the #Esks They are just getting more and more ❌ marked with this move

  • almostbrewed courtney (@almostbrewed) reported from Strathcona County, Alberta

    @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

  • allantaylor allantaylor (@allantaylor) reported from Edmonton, Alberta

    @Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS The most advanced phone on the most out-of-date company. No esim support!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MgS_2011 MgS🏳️‍🌈🇨🇦 (@MgS_2011) reported

    @mchykerda "I can't even connect to wifi ..." ... I don't think your problem is Telus ...

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Now @TELUS @TELUSBusiness is telling me once I go and get all these things (basically doing their job) it will be 7 to 10 days !! WTF ! Oh special thanks to @densalejo for causing all this damage and mess !

  • JamesDueck James Dueck (@JamesDueck) reported

    @TELUSsupport Someone from the tech team called to solve my problem, said they would look into it and call me back, but then they didn’t call back. Why does Telus try so hard to get rid of customers?

  • Avneercell Rylee 🏳️‍⚧️ (@Avneercell) reported

    bro telus is being such dog **** as an isp, like im paying for gigabite internet and getting literally 2.5 mbps up and down on a GOOD day. absolutely useless. my phones hotspot is better than their dogshit routers

  • jamesatkinson27 James Atkinson 🇨🇦 (@jamesatkinson27) reported

    @TELUS What have you done to fix this problem?!?!

  • pmalgunas Peter Malgunas (@pmalgunas) reported

    @globalnews @TELUS why are you partnering with foreign hostile regimes that fail to notify the government they are operating in Canada? #cdnpoli

  • ProtoMarcus Mαrc E.C. (@ProtoMarcus) reported

    @Koodo - Any outage or anything? No info from Telus nor Koodo - cannot send/receive text messages nor make calls - and all that still after lots of troubleshooting (reboot, re-sim, perfect conditions and antenna, etc etc) Can't schedule callback, can't make/receive calls!

  • JulianaMaraj juju (@JulianaMaraj) reported

    ima have to call telus and get **** clarified bc why am I paying for internet 20 when im suppose to have fibre optic..... and why is my bill $89 when i was told it would be $73

  • colleenbroeffle colleen broeffle (@colleenbroeffle) reported

    Trudeau keeps saying "I got your back" He hasn't got mine. Never has. Does he "got your back"? My mortgage is until ln 75, groceries for 2, no meat or Fancy food, one week- $306.00, my hydro for a modest home, 2 older people, $360. Telus, almost $400. Got my back? Not at all

  • EamonnAlphin Eamonn Alphin (@EamonnAlphin) reported

    @TELUSsupport @TELUS an employee of your promised me a deal based on my strata unit. Well I signed up and it’s $58 more than what we estimated including tax. He also refused to give me anything in writing, so all I have are texts. Help?