Vidéotron Outage Report in Sherbrooke, Estrie, Québec

The latest reports from users having issues in Sherbrooke come from postal codes J1H.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Sherbrooke, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Sherbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (11%)

3. 

   TV (9%)

4. 

   Total Blackout (8%)

5. 

   Phone (3%)

6. 

   E-mail (2%)

Live Outage Map Near Sherbrooke, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Phone	23 days ago
Sherbrooke	Internet	2 months ago
Sherbrooke	Internet	3 months ago
Sherbrooke	TV	9 months ago
Sherbrooke	TV	9 months ago
Sherbrooke	Internet	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Sherbrooke, Québec

Latest outage, problems and issue reports in Sherbrooke and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 24 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• Mylène Blouin (@MyleneBlouin) reported 31 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• David-Alexandre Gagné (@GagneDavidAlex) reported 37 minutes ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• Pierrette Chevalier (@Pierrette222) reported 46 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 💜 (@rlt_carlos) reported 2 minutes ago

  @Bell_Support your internet ******* sucks in quebec right now, videotron is a 100x better

• tuxking2000 (@tuxking2000) reported 5 minutes ago

  @Bell_Support yup total crap at this time. either my pvr is crap or fibe is out. matter what I do only channel 1 appears, even on the guide. maybe @Videotron has better service.

• Arash Shahsavarani (@Shahsavarani) reported 6 minutes ago

  @Videotron Funny enough I wasn't the 9ne asking for English speaking Rep. After 1h of getting bumped, a French speaking rep helped fix the billing and now on for 1h40 to update plans. Something that should have taken 30min. Took over 2h. Thank goodness for the rep in Customer Relations.

• Dave🇨🇦 (@CdavechaDavid) reported 7 minutes ago

  You know it’s one of those days when you want to watch tv because your government instituted a curfew for all its mistakes and then @Videotron shuts down! TABARNAC!

• Arash Shahsavarani (@Shahsavarani) reported 10 minutes ago

  Hey @Videotron, sitting patiently here for over 40 minutes being transferred from one rep to the next just to resolve a billing issue and to change my mobile plan. Being transferred to my 4th Rep. All I get is sorry bill is in English, I'll pass you to another rep. 😖

• VinnyT權 (@vinnytam) reported 11 minutes ago

  Internet speeds has been terrible since 23rd with @Videotron. Called tech support and they say they are aware of the problem but have no update when it will be fixed. Family of 5 stuck at home in a mini lockdown only capable of one person streaming

• kate18 (@kate18) reported 14 minutes ago

  @Videotron Helix shut down after that message….not fun!

• Cybele (@Xoellisms) reported 14 minutes ago

  So.... That curfew warning on all devices fried my Helix? Wtf @Videotron ???

• 🇨🇦Bonjour-Ail 🇨🇦 (@ncolarusso) reported 26 minutes ago

  @Videotron Helix not working after the Alert

• EtiennoSaurus (@etiennosaurus) reported 27 minutes ago

  @eXoofed Never had any problem with videotron