Vidéotron Outage Report in Orléans, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (8%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Orléans, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Orléans |
Wi-fi | |
| Ottawa |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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🇨🇦Dean Hoisak🇨🇦
(@CdnAvSpotter) reported
from
Ottawa, Ontario
@RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.
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johnefrancis🇨🇦
(@johnefrancis) reported
from
Ottawa, Ontario
Hey @Videotron, the tech support handle shown in the customer centre app @videotron24_7 doesn't seem to exist.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices. #Videotron
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Allie MacAlister
(@AllieKnitNinja) reported
from
Ottawa, Ontario
@brianjpapineau I went from Wind/Freedom to Koodo and never looked back, but I hear good things about Videotron.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Michèle 🏡 😷 🎃 #wearshermask
(@ottawadeafgirl) reported
from
Ottawa, Ontario
@Videotron As you can see from my handle I don’t hear very well...telephone service is not great for me.
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Paul Morneau
(@Paul_Morneau) reported
from
Ottawa, Ontario
.@Videotron over the past couple of weeks one of your cell towers in #Barrhaven has been malfunctioning. Despite 2-4 bars of signal strength and “LTE” displayed, no cellular data works. SMS and calls still work though. Same problem on multiple devices.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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AmAnJoT MaAn
(@amanjotmaan93) reported
@freefox76 @Videotron Looking for reliable and helpful assistance? Reach out to @Dave_Tech12 for help!
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François Bousquet
(@Bousquetteries) reported
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
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Anisul Huq
(@AnisulHuq9) reported
@Videotron I am not sure what videotron technicians are doing. It has been 4 hours since the service went offline. Videotron's helpline is also not responding. What r u doing to return services in Walkley avenue, NDG?
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Leadhead2
(@Leadhead22) reported
@Videotron My phone and internet finally came back on Friday but I can not connect to wifi. It would be really nice if Videotron could tell me where it is still down so I don't waste and hour thinking it is on my end. VSL
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Mark C
(@markc1061) reported
@Videotron Ottawa wireless data still not working.
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The Omega Man
(@kikerangel) reported
@Videotron Good Morning, your support tlf line is dead, chat too. I've been without Internet for 5 days. I am in Côte-des-Neiges, Victoria Av, H3W. Can somebody Help?
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Lumpy 🔪
(@lumpybag) reported
@Videotron BOO! Y'all have provided ZERO information to your clients and have SHOWN you do not care. Idk who runs this account but 100% switching to bell after this terrible service
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NickDarius 🚹
(@meletakos) reported
@Videotron Again, was back last evening for a few hours but went down around 11pm and is still out this morning. I’ve had Interner a few hours a day for the last 4-5 days. What’s going on? Feels like a 3rd world country with rolling blackouts
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Jim Burke
(@FunhouseTheatre) reported
@Videotron Still no internet plateau east of parc la fontaine. Coming up to 6th day. Pretty wretched service to be honest
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Frank Morissette
(@Crimsonium) reported
@Videotron Still not working here on Saint-Louis