Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2A, N2R and N2E.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 10/31/2024 19:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (%)

    Phone (%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener, Waterloo and Cambridge.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener E-mail
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • dixon_coop Andrew Dixon (@dixon_coop) reported

    Xplornet net customer service sucks **** . On hold for the next tech for over 3 hours now and apparently I have been next in line all afternoon

  • 76Drey Dean Rey (@76Drey) reported

    Xplornet is a huge piece of **** internet company. We dealt with them in satellite and they buy out Netset and everything went to ****. Pallister wants people to stay home. Well provide people with internet companies. Xplornet definitely know how screw something that was good.

  • Cboyx4 Cboyx (@Cboyx4) reported

    Wifi so bad im reading. Wtf @Xplornet what happened to the connection?

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet did Jim have to pay to fix his issues?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Upgrade towers? Nah. Help the xplornet satellite customers? Nah. Lower over-usage charges? Nah. Get users more data? Nah. Build a new office that shows off profits in spite of a majority of angry customers. Yeah, do that.

  • cardiff_sharon Sharon Cardiff (@cardiff_sharon) reported

    @bugalooa @Xplornet So, you would not recommend XplorNet? How bad is it and are you in the country?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Did *you* know that we don't really care all that much about these little distractions you like to post and would much rather you fixed your network so we had reliable and consistent service, and told us about that instead?

  • CarolReynolds27 Carol Reynolds (@CarolReynolds27) reported

    @Xplornet when is the outage in Bradford Ontario expected to be fixed. It's been out since last night. C'mon keep us updated on the progress please

  • Fawnoftime 🌸 Melanie Fawn ✌🍁 (@Fawnoftime) reported

    @Xplornet ...We also know that the problem is not on our end, as all of our friends and neighbours who have Xplornet (we're forced to because there is no other provider) have the exact same problems as we do at the same time. Can't your business just get their act together?

  • AlterusNominus 4th (@AlterusNominus) reported

    @Xplornet Please explain to me why the internet stops working past 5:00 everyday? Has been happening since the start of fall. Can't watch videos, do online calls or even browse. I payed good money for this service and I better get what I payed for.