Xplore

Xplore Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K2P and K4M.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ottawa, Ontario 10/31/2024 19:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (%)

    Phone (%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ottawa, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Stittsville.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaGatineau Internet
CanadaOttawa Wi-fi
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jchpoodle Justine (@jchpoodle) reported

    @Xplornet no connection North of Belle Plaine, SK. Tower issue?

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported from Swan River, Manitoba

    @BaldurBarons @Xplornet @SucksXplornet By the time it came back on I was still on hold 🙄 I feel bad for the people I told this was good internet back in the Netset days.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @lovestormsMB @Xplornet I don’t know. From what I’ve seen starlink hasn’t been having issues with cold weather.

  • LOLZRgg LOLZR (@LOLZRgg) reported

    @Xplornet any issues in Southern MB? Can’t get anything tonight with otherwise perfect service for ~2 years.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • stevecurious2 Steve (BoSox fan in Blue Jay land 🇨🇦) (@stevecurious2) reported

    Dear @Xplornet I am once again having intermittent connectivity issues. Wondering when exactly I will get the improved reliability (vs. Bell) I was promised when I switched to you folks. Your service has been far worse than Bell ever was and that is saying a lot.

  • Nick62289935 Nick (@Nick62289935) reported

    @grubextrapolate @Xplornet It's probably for the better...if your old ISP was bought out by @Xplornet, you would be inundated with outage notifications...it would be easier to tell you when it's actually working properly...which is never.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @TerryHyra @Xplornet It’s been horrid lately. Just horrid

  • CameronBrewst20 Cameron Brewster (@CameronBrewst20) reported

    @Xplornet My family called tech support complaining that we pay for 25mbps download speed and we are getting 1mbps download speed. They said they would send someone out to come check out the problem and no one has come to our house yet because they keep making excuses.