Xplore

Xplore Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5N.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Vancouver, British Columbia 10/31/2024 20:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (%)

    Phone (%)

  6. TV (%)

    TV (%)

Live Outage Map Near Vancouver, British Columbia

The most recent Xplore outage reports came from the following cities: Burnaby, Vancouver and Richmond.

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City Problem Type Report Time
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaBurnaby Internet
CanadaBurnaby Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnnyKasudluak Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported

    @Xplornet , Customer Service Representatives working this evening? Website changed again. I can't add more data on my own anymore. Are there other service plans available to existing customers? Options disappear when I enter my postal code.

  • MilhaPasit Milha (@MilhaPasit) reported

    NEVER use @Xplornet! They are a rip off with terrible service so I cancelled as soon I as another provider became available. They are still taking money from my account and their responses are unaccountable, dishonest, and extremely shady!

  • StephenWLee Stephen Lee (@StephenWLee) reported

    @Xplornet I have been an Xplornet customer for years and have nothing but good things to say. Unfortunately, I can't get the LTE high speed where I live (physical obstructions - mountains), and need to switch providers, but thank you Xplornet for providing internet to rural areas!

  • mellybelle57 Melodie Osborne Scott (@mellybelle57) reported

    @Xplornet It doesn’t help. Spend an hour to have it work again for another one and then back to the same thing so expensive for crap service

  • zotfot Arpad Hild (@zotfot) reported

    @Xplornet It never helps y'all need to launch a new satellite, starlink is available where iam now, my buddy is getting speeds of 283 mbps with starlink

  • staceyajaeger Stacey Jaeger (@staceyajaeger) reported

    It’s 12am SE Calgary. #xplornet is down again. It seems to be a ritual for every night. I have only been back with them for 2 weeks and it brings back all the memories of why I left them 3 years ago.

  • rliwczak Rickdiculous (@rliwczak) reported

    @INeededTheMoney @Xplornet Ya can't say I disagree... service was amazing for a year. Now it's gone to **** . Peak loads down to continual buffering. CCI acquisition had old infrastructure and now they are using it too. Very disappointed. Have several friends in this area with @starlink. Rave reviews.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca All connected to a piss poor @Xplornet connection!

  • matthewp83 Matthew Prevost (@matthewp83) reported

    @adamjav97 @JohnHansenCa @Rogers Haha I'm coming from Xplornet satellite Internet. I can handle a terrible provider.

  • motordes47 Des Cartier (@motordes47) reported

    @WellyAdvertiser I have objections as soon as I hear the name Xplornet. Never had more inconsistent, poor service.