Bell Canada outages and service status in Queen Charlotte, British Columbia

Problems in the last 24 hours in Queen Charlotte, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Queen Charlotte, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

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  Steph (@Stephy_72) reported 3 minutes ago

  @RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low

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  x-Cole (@colew2626) reported 10 minutes ago

  @buckburgess My mom was trying to cancel our service and she had to call them I kid you not 9 times. One time they put her on hold just for the automated message to come in about 20-30 mins later saying they’re closed and to call back. She was hung up on, berated etc. **** you @Bell

• 
  Jordy Gold (@JordyGold) reported 10 minutes ago

  @Bell I'm in disbelief. I wrote earlier about severe problems with service & staff. Then spent 6+ hours with agents. 1 problem wasn't solved & turns out your receiver is faulty. We've been paying for a service that doesn't work. For all this they gave me $20. Truly insane!

• 
  𝓐𝓵𝓵𝓲𝓼𝓸𝓷 𝓜𝓲𝓬𝓱𝓮𝓵𝓵𝓮 𝓓 🇨🇦 (@Miss_Allison_D) reported 13 minutes ago

  @Bell_Support It’s a Neverending issue but it’s been a lot worse lately

• 
  Ash 💕 (@ash__lights) reported 13 minutes ago

  @Bell_Support when will internet access be restored for the Gatineau area in Quebec, Canada? website says theyve been trying to diagnose the problem for 5 hours but no other updates are being provided. your website needs to be more transparent, 5 hours with no updates is too long

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  Leo (@Leo71106092) reported 13 minutes ago

  @bell why won’t the automated service allow me to speak with a live service agent for repair after they announce the issue that was fixed yesterday wasn’t really fixed and may not be until Friday the 15th at 10pm? Working on it, no one needed on site after waiting all day today

• 
  Mar (@timberjack123) reported 14 minutes ago

  @nath_beauregard @Bell exact same **** happened to me

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  Anuj Miglani (@AnujMiglani1) reported 15 minutes ago

  @Bell_Support 3 modem swaps, 7 calls to technical support. I'm still dealing with the same internet problems. I've been told that a technician can't come to assess the issue. This level of service is extremely frustrating. Should I start looking for another provider? @Bell

• 
  Fur momma 🍁 (@d_brier) reported 16 minutes ago

  @Sportsnet @Bell can you all get your **** together. Every day there is no issues with watching tv shows no matter the station. Yet exactly when the Toronto Blur Jays start to play, it keeps freezing and I’m barely seeing any of the game. Not a great way to treat customers

• 
  Miss Peepers (@miss_peepers) reported 16 minutes ago

  @Bell_Support Oh well. The third agent told me that he could offer me a new credit. I'm going to call back during the day to speak to someone. This is poor customer service. Hope the AI layoffs don't hit Bell agents. When you can't find competent people, AI will make decisions for you